About Larry H. Miller Chrysler Jeep Avondale
Larry H. Miller Chrysler Jeep Avondale is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
- Free Estimates
Call (623) 748-5149 today to schedule your next appointment.
Our technicians at Larry H. Miller Chrysler Jeep Avondale are ready to help you!
Larry H. Miller Chrysler Jeep Avondale is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Larry H. Miller Chrysler Jeep Avondale today at (623) 748-5149 to learn more
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★★★★★ Michelle SegoviaTook my husband's jeep in for oil change, advisor was very helpful. Jeep was serviced and ready to go quicker than id thought it'd be. Pick up was quick easy. Very happy with the customer service provided. | Read Full Review9/4/2025 12:00:00 AM | Google
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★★★★★ Tony “BIGDOG” PattersonLarry H Miller Jeep is a wonderful dealership , i purchased my Jeep from them and use them for service. Today’s oil change was a bit slow it was over two hours wait time and I had an appointment. The service was done and i got the oil change special , the advisor was pleasant but in my opinion the wait was excessive. If you are going | Read Full Review9/4/2025 12:00:00 AM | Google
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★★★★★ Gerardo RapetaI had all around great service. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Kelly HartleJust in for a for a regular oil serves. Made an easy appointment on line. Oscar, one of the service writers greeted me and helped me right away. The guy Oscar is great. Hes helped me before when i came in to ask some question. After checking out. He walked me out to the jeep. Hes laid back but super professional. Great cus | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Glenn L Burbridge IIIExceptional in every aspect! | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Cassandra HansenSarah was terrific! She was professional, friendly, and handled my questions and service promptly. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Mayra BanuelosMike was super helpful and very nice | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Danna RodriguezCustomer service was good just didn’t expect 2+ hours for an oil change | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ DubbU OwadwaIt doesn't make sense to make an appointment and then still have to wait 3 hrs for an oil change. And when i asked why it would take so long, as was told I made an appointment with the rep not the technician like that was supposed to mean something. Customers time is valuable and should be respected. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Susana SoteloI definitely recommend them for service , Mike Erickson and Dale Chavez go above and beyond with their customer service , they are very friendly and make you feel welcomed , all my service concerns were taken care of , thank you , I will definitely keep coming back ?? | Read Full Review9/2/2025 12:00:00 AM | Google
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★★★★★ Andrea MartinezHave been going for years!! Love working with Maria and Cesar in service! They keep me updated and always provide exceptional service. | Read Full Review9/2/2025 12:00:00 AM | Google
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★★★★★ scott eatonAlways great service with Mark I always refer my friends to see him. | Read Full Review9/2/2025 12:00:00 AM | Google
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★★★★★ Zach HazeThey sold me a predatory loan for a van that they eventually repoed. That is how they make thier money. A realy kind lady convinces you to buy something at a crazy rate. Every one of them are snakes trying to milk money from peoples dreams. Don't buy anything from Larry H Miller and any of there sales people. | Read Full Review9/2/2025 12:00:00 AM | Google
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★★★★★ Christian EstradaI recently went to VW over the weekend and spoke with Irvin Flores. He was very helpful in assisting with me trying to purchase a car. Unfortunately, I owed too much on my last vehicle so I will be back when I’m able to buy and will be going through Irvin. He was not pushy and listened to my problems which made me comfortable in comi | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Zack Will“Irvin Flores” such a great salesman and very professional and over the top with his job!! helped very well on showing you cars and good deals I will be back soon too purchase a vehicle looking forward to it!!! | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Andrew MarquezHad a great experience with Irvin Flores. Defiantly coming back in to finalize my buy after my test drive with the Camaro. | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Natalie SotoWent in to just look at the new Jettas, ended up leaving with this! Irvin Flores made the process so seamless! Thank you Irvin, I will be referring you to all my family & friends! Looove my car! | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Fernando GonzalezTraded in my JETTA S for a new ID.4 Andres made the transaction the best one yet. | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Katherine ColemanThey were literally waiting outside to greet us when we pulled up. Very nice, catered to us, asked lots of questions in order to find the right vehicle that would fit our needs. The whole process took a few hours but went very smoothly. Plus they had cold water and popcorn on hand. Great experience! | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Nhan HermosillaDonny Gonzales is the reason why we go to this Dealership service department for many years now. He’s an honest, respectful and a knowledgeable agent. | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ Carlos AyalaThis dealer seriously closed the gates on me while I was looking at GTIs. I am literally at a loss for words. Had to go to Honda next door for them to guide me through the curb. Ridiculous. Made me scuff my rim on the way out. | Read Full Review9/1/2025 12:00:00 AM | Google
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★★★★★ MariaDO NOT TAKE YOUR VEHICLE HERE! Chad Dees was the service manager, On July 1st 2025 when I took my Jeep for the 80,000 inspection. 1. The coolant was low after the 80,000 service was done, and it was NOT LOW when I first took it for inspection. 2. The tire rotation was not done due to the lugs being swollen (this was written on final | Read Full Review9/1/2025 12:00:00 AM | DealerRater
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★★★★★ Howard KotzenNothing to dislike about this dealership. From Pete the manager to Chris the salesman were very accommodating and couldn’t do enough to make the process very easy. Chris was very knowledgeable about the car (ID 4 Pro S) and excellent in explaining all its features. It was an extremely pleasant experience and I would recommend this d | Read Full Review8/31/2025 12:00:00 AM | Google
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★★★★★ Jessica Bojorquez (Arizona Real Estate)Grateful for the service team at LHM VW Avondale. They serviced my car and took care of me as though I was a family member. I highly recommend to bring your beloved VW to LHM VW Avondale service center. It’s worth the drive. | Read Full Review8/31/2025 12:00:00 AM | Google
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★★★★★ Natalie BarnesEstaven was great!! He answered my questions and gave great suggestions. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Wilbur Hull IIIOscar was very professional and prompt and kept me updated during my vehicle service. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Cheryl Caponetta LomeliHaving car trouble is not fun but Oscar made me feel very confident in your service department. He communicated well which is so important and always made me aware of what was happening. He also suggested purchasing an extended warranty which I think will be very good for us. Very happy with the service I received. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Breanna KudamikAlways have an amazing experience here. Jen is absolutly the best to work with! Very knowledgeable and understanding. Doesn't push you to buy. Really listens to your needs. Love what she put me in and could not be more happy with my experience. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Sisco Collardwas helped out by pamela, she was very customer friendly and made everything feel like a faster process! | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ ????? ???????Perfect service. Thank you, guys! ???? | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Brian McNamaraGreat experience purchasing my daughter’s first car. Zero pressure to buy. Steve and Andrea's were very knowledgeable. Easy purchasing experience. I will buy another car from this dealership. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Joe BurrisTook 3 hrs for a oil change not happy | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Rose ChanTook my car in for a oil change. The dealer recommended 4 things that's need to be done as urgent. One recommendation was flushing my brake fluid, they show me a picture of my brake fluid. I was going to do all the recommendations until I realize I already changed my brake fluid about 3 month ago at a different vw dealer. Now I feel | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Eduardo MaganaI bought a 2025 Dodge Ram 2500 brand new 0 miles the buying process was great but two weeks after I bought it I had problems with my rear lights when hauling a trailer I kept on getting error messages on my dash and my rear light will go off every time I took it back to the dealership they had it for about 2 weeks and they said every | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Mike KuryloI brought my vehicle in for a service. They lost the engine cover and told me there was none there. They never filled up my washer fluid. It came back to me empty with the light lit. Never reset the service indicator I had to do it myself. After that, I brought it in for a moonroof repair, it sat for 2 days, and they told me they cou | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Chris MartinezHorrible service my AC went out on my Jeep. They had to replace an expansion valve compressor and condenser. My jeep was there over a month going back-and-forth with my extended warranty that they did not want to cover. However I went ahead and I got the services done and I noticed a bunch of things that Weren’t placed back properly | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Vincent EstusVery professional and courteous | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Anil KumarWorking with Stanley was an absolute pleasure! From start to finish, the car-buying process was smooth, hassle-free, and completely drama-free. Stanley was friendly, genuine, and went above and beyond to ensure I got the best deal possible. His knowledge of the cars and financing options was impressive, and he took the time to answer | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Lisa SandersThank you Oscar! You went above and beyond to help me out today! I greatly appreciated you! Best customer service ever! | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ katherine dooleyBest customer service always go to the Avondale location as they always go above excellence. Always leave happy. Thanks LJ | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Koko BrownCustomer service was amazing, I laughed with the staff a lot felt right at home!!! | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Michael WinelandI had a fabulous experience purchasing a Ram 1500 from the Larry H Miller dealership in Avondale, AZ. The salesman, Blake Nelson, was very kind and considerate and worked with management to get me a great deal on a truck. I recommend Blake highly! Also, Finance Director Esteban Albarran is a great guy like Blake. Esteban was very he | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Chantelle ReiterI thought the process took longer than normal. Primarily in finance. This is my 6th VW in 23 years. I have bought at least 2 at this dealership. Changed my mind a little over 24 hrs and wanted an upgraded model, $6-7 k more. They wanted to charge a Doc fee, title and licensing is pro rated and fees returned, but they wouldn’t budge! | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Patrick KaraloffI scheduled an appointment online through the dealership’s website on August 19 for an oil change, as well as to address Uconnect and parking sensor service messages. My service advisor told me it would take about a week. However, my vehicle remained at the dealership until August 29 before it was completed. Unfortunately, within fiv | Read Full Review8/29/2025 12:00:00 AM | Google
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★★★★★ Kush LaroiyaHere’s my month long journey that came to an unexpected conclusion. I was upside down on a car that my family could not properly use because we grew in numbers. I was patient and waited for the deals to break through. Ultimately, the Ram 1500s were the clear winner and I started shopping around. After a week, I found a dealership tha | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Martha PrincessMuy buena atención ,Gracias a Oscar por la rapidez conque solucionó mi problema | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Francisco EIm more than happy with the attention and service that Maria and Oscar provided me with they attended me quick and did a great job communicating everything to me. My car was well taken care of and everything is working as it should be they are both very trustworthy worthy! | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Sandra MartinezThis was the first time my car was serviced on n im not gonna lie I was a bit skeptical I thought I was gonna get screwed insomething I didn't need or want but Mike took really good care of my vehicle,although I was without a car for 3 days I can say so far Im satisfied thank u again mike | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Taco Jacobs8/28/25- for my car serviced which they don’t tell you the trust through the inspection so you just know your car. Ended up with scratched on my car that weren’t there and they had no clue where they came from. Kinda wish the same people were in the service department. Initial review. I absolutely love this dealership. This is my se | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Ludwig KakasMy VW has been an excellent, reliable car that I recommend to others. Unfortunately, the service at Larry H. Miller Avondale has been very disappointing. On both visits I was not greeted, staff seemed poorly trained, and one representative even argued with me and wanted me to justify my service decisions. Pricing also did not match w | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Lacey JohnsI have given plenty of opportunities to make things right at this dealership. I originally bought my vehicle at the the Larry H in East Mesa. And then I moved to surprise and purchased my vehicle there. I moved to the Avondale area and I have not had so much issues with customer service communication any of that until I came here. I | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Melissa ColinVery professional, fast, friendly I wouldn’t go to any other place | Read Full Review8/27/2025 12:00:00 AM | Google
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★★★★★ Thomas SnyderWe took our Pacifica in for service and were helped by Cliff who was extremely friendly and helpful. He reviewed everything very thoroughly. We appreciated his candor and his honesty. Tom Snyder | Read Full Review8/27/2025 12:00:00 AM | Google
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★★★★★ Rhiannon DiazMike in the service dept was great, he kept me updated on the progress on my vehicle through out the day! I took my VW in for several reasons and the team serviced my vehicle in a timely manner! | Read Full Review8/27/2025 12:00:00 AM | Google
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★★★★★ TAMARA REYESI wish I could tell you about an actual experience that I had. I made an appointment for Thursday only to show up for my appointment to be told my car could not be looked at at my appointment and had to schedule another appointment for Monday. I showed up the following Monday to drop off my car for my appointment. I did not receive a | Read Full Review8/27/2025 12:00:00 AM | Google
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★★★★★ Isabel guillenAuthor was very kind and helpful with helping me look for some information on the RAM TRX this place blows bill puke out of the park Highly recommend this Dodge Ram location Great selection GREAT CUSTOMER SERVICE Great values in people, price and merchandise! | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ Arlisa ZeebStandard service. Over booked appointments so I was there longer than anticipated and they didn’t do the car wash but neither were a big deal. | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ virginia turkMy grand daughter bought car from there They screw her .I will Suggest don’t go there . | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ Deondra BeasleySo I recently went and had a horrible experience. I’m unsure on how they receive so many stars for ratings but I’m positive it’s not because of SARAH K. Do yourself a favor IF you absolutely HAVE to come here.. and I mean HAVE to as in every other dealership is closed down and they are the last place on earth, I’m begging you for you | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ Carlos GuillenService took nearly three hours for just an oil change. I had to check in twice and was given misinformation about the time my car would be ready. Twice. | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ Christina Davis HallEveryone was so friendly and helpful. They made sure my car was safe to drive before letting me drive it home. | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ rochelle wJurmaine is very helpful and accommodating. Had very specific wants and needs in a vehicle and he made sure he helped me track down one that worked for us . It was quick and easy process . Good bye is the days of spending day at dealership. . | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ ricky luceroExcellent service, timing was perfect staff was very helpful | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ tenille rossI did not like our salesman but I did like the manager that came and spoke to me about the way the salesman was treating me and talking over me and just rude. I’m glad my son got a nice vehicle but anyone that goes her please do not work with the rude salesman that I worked with | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ Tylor ReyesCustomer service is trash they dont communicate right they held my car for 2 weeks before fixing somthing that should of took a day if that. Always excuse for why its taking long or why they didnt reach out for 3 days. | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ Travis GundersonYalena our sales advisor was very easy to work with and not pushy at all. She listened to what we wanted and was very helpful to find a vehicle that checked all our boxes. | Read Full Review8/24/2025 12:00:00 AM | Google
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★★★★★ Autumn tillmanRichard Sales person was great, the whole office made everything so great I literally could do everything over the phone with them had a car ready for me to look at and had paperwork all ready to go. Finance Managet was great as well they both stayed so late after closing just to make sure that we had everything done that night. I | Read Full Review8/24/2025 12:00:00 AM | Google
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★★★★★ AYOKA BRAGGTook entirely too long, especially since I had an appointment. For a routine oil change and fluid check or whatever is included in that package. It took from 9am to 12:30pm. Other customers were complaining about the same thing. If it's going to take longer just communicate that. | Read Full Review8/24/2025 12:00:00 AM | Google
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★★★★★ Rashal JonesWhen I schedule something that has to be done at the dealer im always already leary on what's gonna happen and as usual they never let me down. Scheduled online for a 12pm oil change. They even ask you if you are gonna wait and I checked yes. Arrived at my time was prepared to wait service lady proceeds to tell me oh it's a over 2hr | Read Full Review8/24/2025 12:00:00 AM | Google
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★★★★★ Robert HogueThey were able to work me in for an unscheduled oil change on a Saturday morning and I did not have to wait all day to get it done. Robert, my service advisor, was fantastic to work with and I could tell that, on a very busy Saturday morning, he was doing a great job of making everyone feel like they were the number one priority. I n | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ m iannarellaGreat experience purchasing a new Dodge Dayton Charger. | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Jose ArreolaDonny is amazing great working with him on both of my vehicles. | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ summer ferraraDonny is amazing always very helpful | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Christian SiguaGreat people and great services. Thank you ?? | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ C FlorGreat experience overall. Came in for maintenance and left with a new car. LJ is the man to see. He got me a great deal on my new car and my trade in. | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Sharon BrownAmazing experience. Stanley my salesman was incredible! Pete the desk manager was awesome too. They listened to my needs, guided me and got me an amazing deal on my VW ID.4 pro. Thank you for making my car buying experience very pleasant. Ask for Stanley if you are buying a VW at the Avondale location. | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Jackie Barcelo (Jackie)These guys are great! No fluff, straight to the point and they won't keep you there forever. | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Annie JonesThe service gets done. The thing that frustrates me is when I drop my car off one advisor will write up my car, I talk to another one on the phone for updates and a completely different person takes my money and gives me my keys at the end. Mind you the advisor name at the top of my paperwork is none of the 3 people I've come in cont | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Daniel HendersonFor starters you can’t get anyone to answer the phone. Called over a dozen times with no luck. I booked my appointment online through social media platform that was offering an oil change special for $29.95. No where online in the “details disclaimer” does it say anything about the special being ONLY for Volkswagen automobiles! Since | Read Full Review8/23/2025 12:00:00 AM | Google
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★★★★★ Susan FreyI took my Jeep in for repairs before I head back to the Midwest. They did a great job of getting everything done as quickly and thoroughly as possible. They also gave me a better price for the repairs compared to an auto repair shop that I originally went to. Thank you so much! | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Bani Fg4Luis at the service desk made the process quick and easy. Lucas my tech was also great shoutout to him, overall great experience definitely recommend! | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Yong HutchinsonLuis was friendly and kept us up to date. | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Cory CouchGreat service. Very friendly and fast | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Dejan BojicMike is the best!Don't lose that man! | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Shunrick HowardI brought my car in for AC repair (covered under warranty), but it sat in the shop for 11 days. When I got it back, I was told I needed a thermostat. I decided to do it myself since the part was cheaper than I expected, but when I opened my hood, the plastic engine cover was missing. The AC blows cool, but the airflow keeps switching | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ DAVID KEARNEYWent in for an oil change on my 2014 Jetta Sportwagon TDI Team Ericks then inspected my car. Was informed there was some things to attend to, they got the car up to speed and I was on my way. Thank you | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Patrick McelreathPamela was great. She was friendly and respectful. She walked me through everything, and let me know about two additional recalls on my car that I didn't know about. She made sure to call me with updates as well. Ill be back in the future because of her. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Linda BadeOscar is a great advisor. He kept me updated on what was happening. Service finished quickly. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ saul valdezEl link para apartar la cita fue muy fácil y la atención de María diría yo que fue excelente ya es la segunda ves que me atiende ella y la verdad muy atenta y los técnicos muy profesionales tengo 4 años con mi jeep y siempre he hecho los servicios y reparaciones ahí y siempre a estado la atención como la comunicación excelentes | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Amanda OHalloranIn my most recent visit to this dealership they truly turned a negative situation in to a positive. From the repair service manager who heard my concerns and when requested put me at Alfred Aguila's desk. Alfredo is an amazing sales rep and 100% understood my frustration and needs. It was a Monday morning and I ran into some proble | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Josue Lopez RodriguezMaria in the service department at Larry H. Miller is outstanding! She’s always friendly, professional, and makes the whole process easy. Her communication is excellent—she keeps you updated every step of the way and makes sure all your questions are answered. It’s clear she genuinely cares about her customers. Highly recommend askin | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Courtney SmithLJ was fantastic!!! Thank you | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Barbara KammMike Erickson is the service person I am assigned to. He kept me informed about my vehicle. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Based KimmHad trouble with my car on Friday got it towed there. But throughout the whole process my advisor Estevan kept me fully informed & answered all my questions. Can’t find good customer care like that nowadays. If you ever find yourself getting your car serviced, ask for Estevan!! Thank you again Estevan & the service department!!!! | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Roberto BrisuelaAngie was very helpful, she answered all of our questions. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Lichen ShepherdService dpt should not schedule an appointment if they are not able to begin working on the car within 24 hours of drop off. It took 4.5 work days to finish my car & communication on when it would be done was poor. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Scott DriverI bought an all-electric ID.4 in 2023 from Larry Miller VW. After a long, difficult argument with the IRS about why they wouldn't honor my tax credit, they finally admitted that it was because my dealer hadn't filed a required form. When I got the General Manager on the phone, he swore up and down that he'd get it fixed right away. T | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Andrea VeraHorrible service! I had a appt for 11am and didn’t get out of there until 3pm for a oil change and it was advertised for 39.99 but they charged me 59.99 because they said they put an extra quart of oil which I didn’t authorize I’ll never go back there! Horrible service! And they scam you ! | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Dan BrownI recently had my car serviced at Larry H Miller Volkswagen. The work that was done was a follow up to an earlier issue (oil leaking into the coolant) Further work was necessary to resolve this issue. Sarah (service) was very thoughtful and helped me through this continuing issue. Dave (technician) took the time to explain to me why | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Les PierceIt took over 3 days to get any estimate. Took another 3 days for the parts to come in they never gave me any updates because my service technician assigned to my car was usually gone all of the time I'm not extremely happy with them right now | Read Full Review8/20/2025 12:00:00 AM | Google
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★★★★★ Brenda VonstarLucas was very helpful. Dealer made a fair deal on my trade in. The car I choose was low milage, test drive was great. Straight forward information about the car and the paperwork. | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Marilyn Del RioEDIT: After buying my car, I had a few questions and concerns. The team went above and beyond to help me out and make sure I felt good about my purchase. Their service was amazing, and I haven’t seen this kind of professionalism at any other dealership. If you’re shopping for a car, ask for Stanley—he’ll help you find the perfect one | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Tim LassQuick easy process. Cesar was great and very helpful! | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Javier RosaJr was fantastic. He got me in and I was out within an hour. Great customer service. | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Hector KidsI was working with Sarah while getting my Tiguan worked on. She communicated a lot with me during the process. Taking your car in does take awhile to get the work done or get diagnosed. But the service was great! | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Tyler SenftnerMike, in service is always great per usual! | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Bill MorganAbsolutely the way you want your car serviced with the personal attention and filming of the inspection right there on line for you to see. I’ve bought 15-cars in 8-years (all models) and this is the only place I’d give a 5-star review without hesitation. My cars are my love and I sincerely appreciate how they take care of them with | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ john smithSit as a little long even with appointment | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Clinton Scott IIIWaited over 2 hours just to have fluids/air pressure checked...unacceptable. | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Amanda LopezAwful experience! To start, I had an appointment at 7am on a Friday and Tuesday, 4 days later my vehicle still had not been assigned to a technician. The online status vehicle status check never even showed my car as checked in. I called for update and was put on hold for 48 mins to be told no one but my advisor could tell me the sta | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Pam BillingsMy Advisor was beyond amazing! Work was done quickly and properly. | Read Full Review8/18/2025 12:00:00 AM | Google
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★★★★★ David BullingtonService was fine, but you sent me a link to get progress of my service but it doesn't work. I tried it about 6 months and the sane thing. Either make it work or get rid of it. | Read Full Review8/18/2025 12:00:00 AM | Google
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★★★★★ Aaron McClintonBeen going to this dealership for 8 plus years and the the services department is terrible who ever the manager is over the service department needs to be fired asap… The advisor are a reflection of management… To have my vehicle for a total of 5 days between 2 dealership is unreal… Something as simple as calling in a Warranty to get | Read Full Review8/18/2025 12:00:00 AM | Google
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★★★★★ Gary DoyleProfessional and courteous. No hassel. Definitely recommend Dealership! | Read Full Review8/17/2025 12:00:00 AM | Google
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★★★★★ Desertdweller22I took my Jeep to replace my battery and I will always take it to Jeep because I trust them to get the correct battery in my car. | Read Full Review8/17/2025 12:00:00 AM | Google
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★★★★★ Stefanie CookI have not been satisfied with the service from Avondale since I purchased my VW. If I lived closer to another dealership I would most definitely give them a chance and actually I am enough is enough. 0 stars it made me do at least 1. SMH. | Read Full Review8/17/2025 12:00:00 AM | Google
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★★★★★ deyraVery disappointed. I bought my last two cars here but will never be returning after my last visit. I bought a car and was promised a rim pain job and was completely ghosted by sales rep Freddy and Willy in finance. They promised the following week and it has now been over 3 months. I hope they don’t do this to all their Hispanic cust | Read Full Review8/17/2025 12:00:00 AM | Google
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★★★★★ Robert SzewczykStaff friendly and professional, fantastic communication, and work performed rapidly and finished right on time. Juan was awesome to work with. | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Marilyn Del RioThe staff was incredibly helpful, patient, and knowledgeable about the car's features. The entire process was smooth and low-pressure. | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Emma RodriguezTuvimos una muy buena experiencia Todos los empleados son muy buenas personas | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Gabriel MartinMade an appointment to get my vehicle serviced on a Saturday . Even showed up 15 mins early just to be told there’s a big chance they would not get to it today and I would have to wait till Monday. Asked why is that if I made an appointment and he said unfortunately everyone decided to show up to their appointments today. I don’t get | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Kevin GarciaThe Larry H Miller Jeep Avondale team is fantastic. End to end great experience finding the right car for me. Every person on the team I met with during the process was great. These guys should be your top choice. | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Todd KennyJesus was awesome. He was thorough, professional, and able to answer all of my questions completely and really helped me to pick the right truck even after I asked lots of questions about different options. He was really patient with me! The sales and finance steps all went extremely smooth and I got an amazing deal that really helpe | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Darian JonesTried to charge me. On service. That was covered on the extended warranty that I purchased. How many people did you tip off!!!!! | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Stephanie WardTook over 2 hours for an oil change that I scheduled an appointment for. | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Shelby MatthewsThe worst experiences I’ve ever had with buying a car and dealing with the service department. This review is long overdue as I have given them chance after chance and every time I go to them the experience is worse. I purchased my van here 3 years ago and along with it bought a warranty. I assumed I would be able to actually use th | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ David AnayaThe whait is too long take 4 hours to oil change | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Ramon DiazMy 3500 6.7 truck was brought to dealership to get diagnosed for oil leak. Dealership said it’s the timing chain cover gasket that the oil pan never leaks which I had told them prior to diag. $4600 dollars later and oil leak from same bolts were still leaking so brought back the truck and dealership wanted additional $1700 because th | Read Full Review8/15/2025 12:00:00 AM | Google
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★★★★★ Eric JaquezMaria in service is very professional. Great service. | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Joseph KoosonoIt was a great time working with you guys. Keep up the good work. | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Patty RodriguezGood customer service very friendly. Took a bit longer for my service but overall very good! | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ MayI love this place. The service writers are awesome. The service manager is awesome texts are awesome. This is a good place to take your Jeep to get it fixed and they’ve seen mine a lot lately. I recommend Larry Miller Jeep Chrysler Avondale to everybody. | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Berkeley Commerce EnterprisesLuis is always great to work with. | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Elizabeth Lyons (Elizabeth Lyons)I agree with the "beware" reviews. I bought my Jeep here, and the service department sent me an oil change offer for synthetic oil. I booked online, and when I arrived, they said my car didn't qualify because the offer was for "synthetic" oil, not "full synthetic" (which would cost $30 more). Does a "regular person" know the differen | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Karla AlvarezHorrible service my stereo went out and Esteban was my service rep and he had my jeep for two days and looking at my app he had not moved my car since I had dropped it off. Called very upset and spoke with Maria and she took care of my car in two hours, adv me they would need to order a new one and would call me back to have it insta | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Desiree KinseyThe service was amazing and I loved my attendant. They were super busy but they took the time to make sure they had the parts I needed for a recall and got everything done in one day. | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ Michael GnabasikWell, I have to tell you.I have the best experience ever. I met sarah who Was my Service Adviser she wasn't amazing From the time I walked in and When She walked me out to my vehicle. Because of people like her I'm We purchased at Larry Miller Thank you Sarah | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ Irja RichmondQuick entry and work started upon arriving to the facility | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ Thomas SnyderMy wife took our Pacifica in for a synthetic oil change and was helped by Cliff who was extremely friendly and helpful. He reviewed the Automobile Status Reportwith her very carely so we can plan our next service appointment. Tom Snyder | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ eduardo naranjoService advisor has no idea what anything is and has a little temper. Should be fired for not knowing anything about jeeps( ironically working at a Jeep dealership)!!!! | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ Reno CaamalI’ve always had positive experiences at your service center, but unfortunately, my recent visit on Monday was disappointing. When I dropped off my vehicle, the service advisor did not ask whether I had a ride home or offer a courtesy shuttle. When I inquired, he initially said the service was no longer offered. After I mentioned tha | Read Full Review8/13/2025 12:00:00 AM | Google
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★★★★★ Raul RazoGreat customer service, very knowledgeable people. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Kimberly RamirezOscar was very professional, great customer service!?? | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ HaniEasy transaction, pressure free, professional atmosphere, and friendly staff. Got such a good deal on 2025 ID.4. Love it! | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Patricia WhiteMy service experience was good. My car was not ready within the stated time; however, Julia apologized for the delay and kept us informed. We appreciated her willingness and commitment to providing a good experience in spite of the extra delay. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Sylvia TorresGreat costumer service..Francisco Medina give us a great service and communication | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Angela DagonsMy scheduled appt didn't show for the service representative Therefore, when I dropped off the vehicle the service representative wasn't sure what my vehicle needed. Communication was not satisfactory | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Mrs. DePillarsThey wasn’t helpful at all. It took forever with my car. I had to pick it up with the tow truck. They told me to be $200 for inspection ended up spending 700. Not good service at all will never recommend. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Miguel DiazI dropped my car off for a diagnostic check and repairs 14 days ago! It has yet to even be inspected according to the service tracker I was provided. Trying to get any info from Mark is a pain as well, as it takes him hours or even days to reply. I've been paying for a rental this entire time, and no progress has even begun on my car | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ carlos lara6 horas para hacer cambio de aceite a mi carro, a pesar de haber hecho cita | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Neil TugaoenI did everything that was expected from me. But when it was time to receive the service, it wasn’t what I expected. The first employee that helps me in any organization is the direct reflection of the company ( leadership). I would hoping that professionalism is the standard but not in my case. I reported it and hope it will be recti | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Janet Dembowskiwill handle negligence against Larry H Miller. Avondale Their Mechanic did not properly change my oil causing me to break down in Show Low. I was taking a client who has special needs to lions camp I was stuck in solo for two days according to Horne Jeep Dealership, the mechanic put 10 1/2 quarts of oil in my vehicle. This caused the | Read Full Review8/12/2025 12:00:00 AM | DealerRater
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★★★★★ Julio GarciaVery helpful and knowledgeable… Highly recommended! | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ irvin floresMichael Favela assisted me with my car needs and let me tell you I couldn’t be more happier with the outcome..He knows what you’re looking for. If I recommend anybody on buying a car please go see Michael Favela and Volkswagen Avondale you’ll be more than Satisfied. | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ Jerome VillaflorGreat service from our salesman, Stanley. He was friendly and knowledgeable. He made the process easy. He was able to get us a deal on a car that is in high demand and the family is loving it. Glad to be back as a V-Dub owner! | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ Ernie LutzGreat service just walked in for a oil change and was out in a few hours. | Read Full Review8/10/2025 12:00:00 AM | Google
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★★★★★ Kristin SobczakJurmaine Easter is FANTASTIC. He was very clear in communication and what to expect of the process, which went seamless!! I never had such a smooth going process when purchasing a vehicle. | Read Full Review8/10/2025 12:00:00 AM | Google
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★★★★★ Louie PicazoSarah was wonderful as always great service from her. | Read Full Review8/9/2025 12:00:00 AM | Google
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★★★★★ Marcos GarciaIt was better then I expected dropping off my jeep gladiator with Maria it was fast and easy Maria took the time to go over my extended warranty for my jeep I really appreciate it that specially cuz I have no knowledge about the warranty. | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ Reggie “Reg” ChristiansonAfter my regular service advisor departed the dealership suddenly and the part that he told me was on order never appeared, someone had to pick up the pieces. In came Tyler, the Assistant Parts Manager and Mark Allen, my new Service Advisor. I explained to Tyler the problem, he took the time to listen, understand, and then make thi | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ ChewyAngie helped me get my first vehicle. She was amazing on helping find something I would love driving ! Highly recommend her to buy from her! | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ Melynda FausettService department is horrendous. From the moment I dropped off my vehicle, Jonathan the service advisor I was assigned to, was unprofessional and quite literally bothered to even be assisting me. I have a brand new vehicle that I purchased form here (sales and finance were exceptional) and there were a couple cosmetic issues that I | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ mike longIf anything extra is required, please talk to the person waiting in the waiting room for the vehicle, and don't text me. I am at work and can not respond immediately, so when you recommend breaks, we would have said yes, please fix it. But since you texted me and I did not see it right away, I did not respond, and you all just did th | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Reyna DelgadoDropped my car off at 11 PM for a 7 AM appointment the following day—smooth, responsible, adulting stuff. But plot twist: my key somehow decided to take a wild adventure… straight into the trash. ??? Originally just needed an oil change and an AC check (because Arizona summers feel like standing on the sun ??). Called the next morning | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ angelita hernandezDon’t know if is because new people but it was okay, at first I didn’t feel welcomed but then it was okay used to be different | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Marilyn CannonThe only thing I feel is bad is. If you sit and wait for your car all they have is a coffee machine and granola bars. When my car was ready only then did I ask about water. They have it but it was over by the welcome desk, but not where you could see it. This needs to get better. I come here for all my services. | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Lymart RedajaHuge shoutout to Estevan at Larry H. Miller Chrysler Jeep Avondale! He’s been awesome as our service advisor — super professional, helpful, and just really great at what he does. We’re really lucky to have him taking care of our car. Big thanks to LHM for having him on the team. Keep up the great work! | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Melina NavaMuy buen servicio y la entrega de mi auto a tiempo | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Terry HaleMike Favela was great we drove all the way from Ajo and it was the best buying experience I've had in my whole life go see Mike | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Danielle Fabregas*Buyer beware!* If you're considering purchasing a vehicle from here, be prepared for potentially subpar service and a lack of follow-through. Maybe try to find a different dealership that's more invested in customer satisfaction. 0/10 recommend. I'm extremely disappointed with my recent service visits. After one of my service visit | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ Vanessa SmytheMichael in service is always great to deal with. | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Susan ThompsonCliff took excellent care of me. He always remembers me and checks on me during my stay to keep me updated and to see if I need anything. I really appreciate his service! | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Melanie PalmerThis 5 star review is for the excellent service I received from Sarah K. From the time I walked in the door til the end of my visit she went out of her way to take care of me. I had a unique situation that required extra service and she went above and beyond to accommodate me and my time frame!! She was not even the service coordinat | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Costa BuggOnly leaving a higher review rating because of the end result of this visit. To be clear, the Service Manager, Johnathan gets full responsibility for me not leaving a 1-star review for our most recent visit to Larry H. Miller VW. We had a 9:15 am appointment to have an oil change, and alignment done along with getting a recall notic | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Autry CheathamIt was disappointing ,the only human interaction occurred at drop off , each time I had to call to inquire about my car and when I picked it up. The track your progress link was hit or miss and mostly miss. Technology is ruining the true customer interaction and experience but not lessening the cost of repairs . I didn’t hear from an | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Barry KOutstanding customer service and care by Service Rep Junior Rodriguez and service technician Seth Whiten. They are highly capable and listen to the customer concerns and and make sure the customer leaves completely happy and satisfied with the service. Highly recommend LH Miller Avondale Dodge!. | Read Full Review8/5/2025 12:00:00 AM | Google
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★★★★★ Tyler WolferI am very torn. The buying process was simple and nice. However the car tech was not set up/registered. We were told the app was down but would be back up next day. Well it wasn’t the app it was them not activating it. I spoke to VW, they said the same things the dealer didn’t activate it. No one at the dealership really cared, | Read Full Review8/5/2025 12:00:00 AM | Google
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★★★★★ Ruben Mendezluis did exelent job.customer service. | Read Full Review8/4/2025 12:00:00 AM | Google
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★★★★★ Dorrell EdwardsTook way too long to get my car service. Car was in the shop for two weeks without a loaner. Make sure you have time to drop off your car without needing it cause you will be waiting. | Read Full Review8/4/2025 12:00:00 AM | Google
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★★★★★ Hector Olivares100% recommended I called in and they had the vehicle ready for me by the time I got there, Jermaine Easter make the buy of my 2025 jeep Cherokee so much easier ,if anyone is looking for a good Quality vehicle reach out to him I was in and out with in 2.5hrs. | Read Full Review8/3/2025 12:00:00 AM | Google
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★★★★★ Jesus ValdezI want to thank Mark for a great service and for consistently responding in a timely manner for my truck's service. | Read Full Review8/3/2025 12:00:00 AM | Google
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★★★★★ Alain Gabriel GarciaGreat job! The advisor was very nice and helpful. I’ll definitely be coming back to get my car serviced again. | Read Full Review8/2/2025 12:00:00 AM | Google
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★★★★★ Alex LuceroMike and the service crew did a great job taking care of our car. Their willingness to properly take care of our vehicle is greatly appreciated. Great service department. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Mark CoteWe recently purchased a new vehicle and traded in our previous one, and I can confidently say the entire process was smoother than we could have ever imagined — all thanks to Andres. From the very beginning, Andres was professional, knowledgeable, and incredibly personable. He walked us through every step with patience and clarity, | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Sherri CoteWe recently purchased a VW Cross Sport from Andres, and we couldn’t be happier with the experience! From start to finish, Andres was kind, courteous, and incredibly professional. He made the entire process simple and stress-free — we were in and out in just a few hours! What really stood out was his attention to detail and follow-up | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Julio RicoGreat experience with Lucas and Mike, very patient on showing us as many cars as we wanted. From begging to end everything went smoothly. We ended up buying 2 Vehicles. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Savannah BessettOscar was very helpful! Also spoke with Cliff and everyone is super helpful | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Janeth AndradeThank you so much to the dealership and especially Jermaine to for helping us get this awesome Rubicon. We are very happy and satisfied with our purchase. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ P LakeMike was very helpful getting me the best discount. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Gladis FigueroaAngie helped us get our first vehicle today! Her customer service was fantastic, defenitely recommend to buy from her! Ask for Angie!! | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Albina CastanedaBetter than othe dealers I have been too !! | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Michelle OrtegaAlways a great and clean place to wait and work at the high tops. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Kayoni HughesDonny took excellent care of my truck and got me in and out in a few hours! Will recommend to everyone I know!!! | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Darlene QuihuisGreat customer service. My vehicle had major damage from road debris and has to be towed in For service. Because it was not a scheduled service, it did take a few days to be inspected but once they had their initial findings, LHM Service Dept kept me informed of the progress of findings, repair quotes, and part back orders. They wor | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Mikkel MolandGreat guys! Excellent service from Andres! Highly recommend him if you’re looking for a VW! | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Vianey NevarezI’ve been taking my car to Larry H. Miller VW for years, and they never disappoint! The service team is always friendly, professional, and thorough. They take the time to explain everything and make sure my car is running perfectly. Consistent, reliable, and top-notch service every visit. Highly recommend! | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Lisse MarreroMike Favela truly exceeded my expectations! His communication was outstanding from our very first interaction, and he worked with me diligently from start to finish. He was instrumental in helping me secure the exact deal I wanted, making what could have been a complex process incredibly simple. As a first-time car buyer, I was initi | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Kristen BrowneI have a 2014 VW Tiguan that was having power steering issues. I let it go for a while so I could save up to get it repaired. Once I was ready, I brought my car down to Larry H. Miller Volkswagen in Avondale and spoke to Mike E. in their Service department. Mike was able to get one of the more experienced mechanics to inspect my car, | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ S. D.If you want to get a good, reliable used car at a great price, go see Mike Favela in sales and Ed in finance. They are hands down the reason we bought our son’s car here. Excellent communication, knowledge of cars and efficient execution, made the car sales process fun and exciting for the first time in my life. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Noah AlfaroI had an amazing experience with Mike Favela at Volkswagen! From the moment I walked in, he was friendly, patient, and incredibly knowledgeable. He answered all my questions without any pressure and made the entire car-buying process smooth and stress-free. Mike truly went above and beyond to help me find the perfect vehicle for my n | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Tommy RasmusWent in not sure exactly what we wanted. Andres Mendez walked us around and gave us a great experience into their lineup until we found one that worked best for our family. I felt they were honest and fair and didn’t notice any cheap car sales tactics. We saw the total value of the car and the entire vehicle history. I highly recomme | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Brenda VonstarLucas was very helpful. Dealer made a fair deal on my trade in. The car I choose was low milage, test drive was great. Straight forward information about the car and the paperwork. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ David HuntAll was good but I thought after $400.00 they would have washed it. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Charles KoonsStarted out good with updates, was waiting on parts was the longest, once they got them , everything was great after that | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Ruby RubiI went to get my oil changed. I had a 9 o'clock appointment when I got there. He told me I did not have an appointment.He then later realized that I did have an appointment. Also I was due for my third and last free oil change. That I purchased, they tried to charge me. But after I explained, it should be free.Then they gave it to m | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Thomas RiddleyWithout exaggeration, the worst customer experience I've ever had in 40 years of getting cars serviced. I would tell people to actively avoid this dealership at all costs. I waited several days for an appointment, had to rent a car, they didn't even begin basic diagnostics until 4 days after we dropped off the car. Couldn't fix the p | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Noel PulidoThe Service department took 11 days to look at my vehicle. I called and emailed them no response. They never call me to let me know the status of my vehicle. I had to go in to complain. Horrible customer service. | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Danny RangelI had a bad experience with Larry Miller Dodge ram . I made appointment only online for Monday July 14th . Was told they could not look at my truck for a week . Was patient so left truck because check engine light was on concerned I could do more damage to the truck . Did not here back from them . So following week called and left me | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Jacob TLeft my car there for a week and they didn't even look at it, had to go pick it up without the work being done cuz God only knows how long it would have taken... | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Tina KI brought my VW here for years, repeatedly reporting an issue with the front driver’s side. They finally replaced the control arm—after years of missed diagnosis. Now, the strut mount on the same side has failed, likely worn from the prolonged issue. I’ve tried calling three times this week, even left a message for the new manager, D | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Ruben PizanoThank you Sarah for the great customer service! | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Robert RayaStuart helped us and was awesome, love the new car, thanks for all the help! | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Patricia SchmittSara was excellent to work with. This was my first time with her as my service advisor. I was impressed with her communication skills and knowledge. She is a very efficient advisor. | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Teresa Sue FloresWe're Always taken care of by Maria Molina-Ramirez, she sold my husband Jess and me a oil change package that helps us with the future care of our vehicle. I was offered through E-MAIL from Chrysler Jeep Avondale a birthday car wash and vacuum. Thank you very much. I appreciate it, as it's getting harder to do with my disabilities an | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Danielle Fabregas*Buyer beware!* If you're considering purchasing a vehicle from here, be prepared for potentially subpar service and a lack of follow-through. Maybe try to find a different dealership that's more invested in customer satisfaction. 0/10 recommend. I'm extremely disappointed with my recent service visits. After one of my service visit | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Kristin SobczakHuman Easter is FANTASTIC. He was very clear in communication and what to expect of the process, which went seamless!! I never had such a smooth going process when purchasing a vehicle. | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Selene PerezWe had the best customer service experience! The team was quick to respond and addressed all of our needs efficiently. Everything was handled with professionalism and care. Truly amazing and productive service from start to finish! | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Jim McGownThis was my second visit and my LAST. Having only 2 service people is reflecting poor scheduling of staff. We were on the phone waiting for 50 minutes. The phone numbers they give you to call do NOT work! This place is a ZOO! Feel free to try it out for yourselves and I hope you have better experience! | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Ace DotsonScheduled an appointment and arrived 20-30 minutes early just to wait over 1 hour and 40 minutes before they began to try and take the car back for an oil change. Never received any updates on the time it would take, which shows a blatant lack of customer care. Hire more technicians, space out your appointments, do something differen | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ john springerAlways satisfied with the customer service at Larry H Miller. Johnathan is very customer oriented and made sure everything was perfect with my experience. Will be back for any future services ! Update : Jonathan overcharged me for my service . He will not contact Sunbit to correct the amount we owe and it’s been 3 weeks. The ser | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Isaiah JaramilloNow I remember why I don’t come here anymore. Every time I come to get service there’s at least 1 person with a bad attitude. Always takes way longer than they say for an oil change. This time it took 3 hours just for a SCHEDULED oil change. If I would’ve gotten my tires rotated, it probably would’ve been 5 hours. When I asked for up | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Chris HillI dropped off my vehicle on Saturday, as scheduled through the appointment line. However, over the following 11 days, it became clear that the appointment functioned is more of a placeholder than a commitment. Communication throughout this period was less than inconsistent and often initiated by me. The service attendant did not proa | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Shawn CarylI had done my research on line and had two picked out. The only thing I needed to decide was drive them to decide. After a short test drive my mind wa decided. Jurmaine was very friendly and answered my questions. We came to a quick agreement on price and trade value. Over all great experience. | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Sherry HensonEvery thing went fine, better and faster than I expected. | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Jessica CobbI had a great service experience with Mike! He was very communicative and honest throughout the entire process. He handled the warranty from start to finish, kept me updated, and stayed on top of the warranty company to make sure everything needed for the repair was taken care of. While waiting for parts, they even completed a recall | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Ralph AlamilloHow can I get service like this for my Diesel truck from Carl like the guy below- my truck has been in shop for almost two weeks? Anyone answer my question? P. E. a day ago New Service Representative Carl (Cowboy) and the lead Forman heavy diesel mechanic performed miracles in record time to repair our truck and get us back on the | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Edith MalvidoMy appointment was at 9:40 am when i got there there was at least 20 cars on the line the lasy that help me send me to the jeep side and they wanted me to wait 5 hours mind me i had my 3 kids with me so they send me The original side I had my appointment and They made me waith 30 minutes just to check in horrible horrible service | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Christine SaldivarInitially we went into the service area so the parts could be ordered for the 2nd row headrest. The opposite side had already been repaired for the same reason. However we were told we needed an appointment. The service department called us later and set up an appointment for the following Tuesday. Took the car in and was told it wou | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Jennifer SteinThey were quick efficient and friendly. Kept you informed of everything that they were doing to your vehicle. | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ P. E.Service Representative Carl (Cowboy) and the lead Forman heavy diesel mechanic performed miracles in record time to repair our truck and get us back on the road traveling across the country towing our camp trailer. The entire team were very helpful and professional. Highly recommend this dealership for any of your needs. | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ Antonia MedinaEstevan is an asset to the company, he went above and beyond to keep me satisfied through out the whole process. Fast, easy, and 10/10 experience | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ David LimasGreat customer service! 100 percent recommended! | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ Madeline MyersWe worked with Stuart Fox and had a wonderful experience. He was fun, clear, friendly, and made it all very simple. No games! It was the first time I enjoyed a car purchase. 100% recommend this dealership and working with Stuart. | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ Cj CollazoI had went to get a car I knew I was needing a cosigner due to an accident totaled my car. But insurance had not completed pay off yet because the accident was recent so my credit wasn't the best. We had been approved, and sent out with contract deal and car! My credit kept getting ran from over 8 multiple finance companies AFTER I s | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ Farissa Lopez RamosI didn’t like the service I made an appointment I was there for more than two hours I have to go and ask and that’s when they check and who knows how long more I will be waiting if I didn’t ask I refuse to some of the service they suggested it was just and oil change they don’t even change the sticker for the next service I go there | Read Full Review7/27/2025 12:00:00 AM | Google
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★★★★★ Gustavo VazquezGreat day today. Everything went smoothly. Great customer service. | Read Full Review7/26/2025 12:00:00 AM | Google
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★★★★★ Ramona Helen SaccoUPDATE: THE EXPERIENCE TURNED OUT TO BE THE WORST. I was so happy with my purchase that I went back to buy a second car I was planning to get. I bought 2 cars from Larry H Miller within a week! Everything was perfect until I noticed a noise in my Atlas a few days after the purchase. I mentioned it to the sales person who right away | Read Full Review7/26/2025 12:00:00 AM | Google
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★★★★★ Nicole CruzLJ was great today helping us lease the 2025 Atlas! Thank you! | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Sydney VanderwaltChris was very helpful and polite! | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ dustins_ytThe employee that helped me today was the nicest and more enjoyable interaction I have had with my experience and this location. Very passionate about her work/job and understanding of customers. | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Daniel RamirezThey provided great assistance and I truly appreciate their dedication to completing the task to get me back on the road ! | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ lana najeraSarah is always a pleasure to work with. So lucky she is an employee of Larry H. Miller Volkswagen! | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Elsa HoseService was great, my rep was very professional. Kept me informed on the progress of my Jeep. ?? | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Ralph AlamilloI’m going to give these four stars to Diane She is not the SERVICE MANAGER or a SERVICE ADVISER, but because she was willing to go that extra mile-first by picking up the phone then by telling me the status of my vehicle, in detail allowing up if I had any questions. All week not on advisor text or called me about the status. I don’ | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ john Paul anzaloneIf I could give negative stars I would. Worst customer service of any dealer I've been too in 20 years. Dropped off truck July 1st for basic service and for possible warranty replacement on part. I knew it was going to be a bad experience when I pulled up 25 min to my apt and waited outside for nearly 30 min before someone pointed me | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Andrew BledsoeMaria was diagnose the problem and even quicker to fix it. Very friendly and polite . | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ Harold BeasleyHad an appointment with Service Advisor Estevan for oil change, filter and tire rotation. Service was completed while waiting. Estevan was professional and very helpful. Have been with LHM Jeep for over 14 years. Give him 5 stars snd ?? | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ Juan MartinezGreat service, Cliff did a great job keeping me informed short and sweet today | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ Manuel YbarraI had a high positive experience at LHM Jeep Avondale . Jen sales lady went over & Beyond to help me get my 2025 Jeep Grand Cherokee. She was wonderful throughout the entire process & professional. I also truly appreciate Aurelio from finance for all his hard work to make everything perfect. Jen thank you and the entire LHM Avondal | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ natasha smithI went in for an oil change. The service advisor advised me of some maintenance I needed. I had a price for tires from somewhere else and Cliff the service agent was able to beat the price of another business. I was able to go in the next day and get the installation. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Erica HartmannGreat dealership. Fantastic product. Thank you Larry h miller Vw. Easy , simple and fast. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Jocelyn BentleyLuis did a great customer service job. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ John AdolfsLuis did an excellent job of taking care of my service today. He took a difficult situation and solved the problem immediately. He really stepped up to make my service a good experience. I already love the car, knowing that I have people like Luis to help just makes it better. A good reason to shop LHM. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Keith SanducciService dept made it easy for my 70k mileage checkup for my VW Tiguan. Service done in a timely manner! | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Jesse mollardthe staff at the service center were very helpful and nice. they took the time to check everything and find the cause of the issues my car was having. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Shawn RaineyStarted out in service with Chad, who did a good job of getting me into service. Dropped off on Monday morning, on Wednesday Chad calls and says I need a new hose, I agreed to proceed. Chad said it would be done on Friday and maybe even Thursday. Come Monday I started calling, over and over and over again just trying to find ou | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Ivana KolanovicWent in to replace the battery to my car and the car was returned with a check engine light on. Brought it back in a week later (couldn’t leave the car as it’s a family car and we need it) and explained to them that we received the car with the check engine light on and that we wanted to make sure whether or not it was the engine or | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ J-Paul JohnsonI didn’t appreciate the bait and switch they tried to pull on me. I walked away from the deal! I went to Avondale Nissan and was treated with respect and honesty | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Tony OrtizThe manager and junor are the best do not work with cowboy the worst you gonna struggle if you leave your car with him didn’t call me when my car it’s ready when I pick up he lost my keys then made me wait an hour had to get the manager | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Mercy MercedesTerrible service in the repair shop. No one has a clue as to what the other person is doing. Take your vehicle elsewhere. Customer service there also needs attention. We pay a lot of money for our vehicles and deserve excellent service. | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Kevin BannisterAngie our sales representative was amazing she did not pressure the sale like other dealerships in past that I have viist. She went above and beyond. Definitely when buy ing another vehicle I would definitely be visiting Angie. | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ JohnGreat people, just very delayed in diagnosing and fixing issues. They shouldn’t let you make an appointment for service online if there’s a 5 day backup to even see your vehicle. But they did their best to expedite and fix the issue. | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Sandra A RealAngie was very helpful and courteous, very knowledgeable during our vehicle buy we highly recommend her ! | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Marie TottenEverything got fixed people were friendly only complaint is that I was without a vehicle for 2wks | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Sebastian PenaEstevan was very professional and helpful. I told him what was happening and he knew what the problem was. My jeep was ready in a couple of hours and had all the paperwork ready when I got back. Keep up the good work and thanks for everything!! | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Bryan WellsThey always take good care of us and no pressure for unnecessary extras. | Read Full Review7/21/2025 12:00:00 AM | Google
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★★★★★ Louis AyonThank you all for always taking care good costumer service attention really appreciate. | Read Full Review7/21/2025 12:00:00 AM | Google
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★★★★★ Sharman TeeterAlways great at fitting me in | Read Full Review7/21/2025 12:00:00 AM | Google
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★★★★★ Elaine RichardThey were very nice. I would have preferred to wait at home. It took a long time for my car to be serviced. They washed my car which was great. | Read Full Review7/21/2025 12:00:00 AM | Google
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★★★★★ Aaron RojanoPicked up a Ram 1500 Big Horn recently and had a great experience. Angie was easy to work with and made the whole process smooth and stress-free. If you’re in the market for a truck, I’d definitely recommend checking them out and asking for Angie Moreno. | Read Full Review7/20/2025 12:00:00 AM | Google
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★★★★★ Savannah BessettUpdated from last visit: Cliff was very nice and informative. However I went in with one issue and came out with more, which can happen if there’s issues I don’t know of but these were things that should have been caught with my last visit a few weeks ago. To make matters worse, I was told all my fluids were topped off and they were | Read Full Review7/20/2025 12:00:00 AM | Google
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★★★★★ Leah VaismanMike is very kind and takes great care of us and our family’s VWs ?? | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Mary GordonMike was very helpful in explaining things. He was able to get my car in today for an oil change and alignment. | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Nuria YvonneService was very slow. No one around and we were left sitting alone majority of the time. When it came to signing, i assumed the time we spent sitting aline they were preparing paperwork... nope, had to provide and wait more. The 2 stars is for the politeness and being nice. Just a lot of waiting around for hours. *** side note, we w | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Katrina ZamoraWe dropped our ID4 last Saturday to get serviced never received updates on the app my husband kept calling to try and get some information as to when car would be ready. Either phone would just ring or was told someone would get back to us. So here we are the following Saturday they have had our car a week at this point. My husband d | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Aaron ulloaCarl Thomas aka cowboy 5 star review avondale dodge. Great quality service. He shows you he cares and quality care at its finest . He's someone that you can feel comfortable with when doing business and makes you laugh very good humor compassionate in what he does and it shows. He's transparent and truthful and a good man . You dont | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Tom BrittainServices adviser was well informed . No pressure . Not sure why it takes 1 1/2 hrs to do a oil change. | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Doug LisleExcellent service, courteous staff, best service experance I’ve had in years! Otto was the best customer service advisor I’ve ever had. Don’t lose him, give him a raise!! Doug Lisle | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ monicamartinez299Service manager Juan was very nice & keeping us informed with our vehicle. Great experience would definitely go back. | Read Full Review7/18/2025 12:00:00 AM | DealerRater
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★★★★★ Ashley ThompsonEstevan was amazing! I have never had such a positive experience at the dealer. The only reason I went to the dealer was because they had a deal going on for a cheaper synthetic oil change. If more of their employees were friendly and as helpful as Estevan I would probably go back. I have four stars because it still took over two hou | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Damon Morey SrMark was kind and professional. However left my car for two weeks before they even called to check warranty status for my issue. Went to pick it up and two customers that came in after me were helped before anyone acknowledged me. | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ NayNayJMy vehicle was taken in for an error received and a recall. Mike is my new service advisor, and he explained what was done to my vehicle to me and advised me on my next scheduled service. He also walked me to my car to be sure that the error was gone. | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ Jeremiah YeagerNo pressure just good quality sale representation.Solid deal from solid people . We waited outside looking through vehicles when Jermaine came up and told us about the differences . He then went through multiple vehicles for us till we found the one we wanted . He went above and beyond and made it feel right.i would definitely choose | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ Jessica GarciaGreat service very friendly staff. | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ German ValenzuelaNot very happy with my service today My appointment was for 7:40 I got there at 7:30 I was greeted at 7:50 My car sat in the parking spot off to side of the buildings for an hour and a half, I asked the service advisor why other cars keep going ahead of me she stated they didn’t have my oil filter , fast forward to 10:00 am finally m | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ Monica RamirezMy Jeep was dropped off in clean condition. When I picked it up, I was extremely disappointed to find dirt on the black passenger seat, clearly where the cabin air filter had been placed ????? I take great pride in keeping my car clean. I've had my Jeep for 6 years, no food or drinks go in this vehicle. And to receive it back from a d | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ jjackson418If I could leave negative stars I would!!! DO NOT GO HERE! I had to bring my car back 3 different times to have the air conditioning repaired and it's STILL broken. They keep charging me to repair a new broken part in the AC unit and I could have purchased a whole new unit by now. They keep your car for days to diagnose the issue and | Read Full Review7/17/2025 12:00:00 AM | DealerRater
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★★★★★ Max AmbrosioOnce again, great service as usual. And another great service 2 weeks later!! | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ isaiahThese guys have a phenomenal sales team, shout out to Stuart Fox and the finance manager for working hard to make a deal with me. They kept in contact with me every step of the way. Great used car selection and professional, fast sales process | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ J-Paul JohnsonI didn’t appreciate the bait and switch they tried to pull on me. I walked away from the deal! | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ Ron LorenzoMike and team have worked on fixing the issues on our iBuzz since the mandatory recall was completed to fix warning lights on dash. | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Katelyn CallahanI had a great experience thanks to Mike’s professionalism and integrity. When I came in to get my vehicle serviced, there was a pricing miscommunication due to an earlier quote I received from another employee. Mike went above and beyond to honor the quoted price and made the entire process smooth and stress-free. I really appreciate | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ helen fillmoreCustomer service representative Johnathon was very helpful. I had no surprise when it came to the bill and he explained everything that was wrong with my car. He was very patient and polite | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ kimmy calhounVery perfessional and I was in and out! Great job | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Angel ColonLarry H Milller provided me with top notch service. Arthur, was super helpful keep me up to date with my RAM RHO build. He’s knowledgeable and communicates with his customers throughout the whole purchasing process. LHM is lucky to have Arthur on their team. | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Ivana KolanovicWent in to replace the battery to my car and the car was returned with a check engine light on. Brought it back in a week later (couldn’t leave the car as it’s a family car and we need it) and explained to them that we received the car with the check engine light on and that we wanted to make sure whether or not it was the engine or | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Francisco AdameCustomer service was really bad . I took my car for a flat tire . My tire supposed to be warranty , I left my car at 8 am on Wednesday I believe , they didn’t call me all day to give me an update . Next day they didn’t call me , I call several times and nobody answer in the service department , specially my advisor John , and when h | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Justin MattsonWould give 0 stars if possible. Took 3 hours for a scheduled oil change appointment to be completed. The only reason I knew they were overbooked for the day is because one of the service people yelled at an upset customer (who was there for 3 hours as well) and told them they were understaffed. Not one employee that worked the desks | Read Full Review7/15/2025 12:00:00 AM | Google
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★★★★★ Marina PantojaGracias la espera fue cómoda tienen una sala de espera muy buena | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Niomi AguirreLuis the lot attendant is the best! He made it so easy by guiding me on where to go. I was in a time crunch and he probably saved me 30 mins! I would definitely come back because of him. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Ann CollinsEstevan was very nice and courteous to me. He listened to my issues and tested my car out and told me what he thought we should do. We did a little bit of service work and I was on my way. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Wendy DiCaprioOscar is always a pleasure to work with! He cares about his customers and that is very important to me. He is in fact one of the reasons I keep coming back. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Rebecca JonesIt was a awesome experience and the car is beautiful. The process was easy and I got what I asked for. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ john springerAlways satisfied with the customer service at Larry H Miller. Johnathan is very customer oriented and made sure everything was perfect with my experience. Will be back for any future services ! | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Patricia Mendozafriendly professionals, good service . | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Gracy CorralI was greeted and received exceptional customer service from Julio. He went above and beyond to assist me in finding the best deal, ensuring a smooth and efficient process. I am extremely satisfied with my new vehicle and the overall experience. Highly recommended for anyone in search of great service and competitive pricing. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Jeff NMy original service was good but the service I received on a follow up call was not good. I was told at the completion of my oil change that I would need to replace my brake pads and rotors shortly. I decided to wait on the service since I still had 5mm of pads thickness and I would need to change them at 3mm of thickness. So when | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Josh MacDonaldJust an awful experience all around. My 10:40 scheduled oil change on Friday was held all weekend. Poor communication, late action, lying about what services are available and the breakdowns in the process all led to me losing my vehicle for the weekend. The service techs consistently helped people out of order whenever they wandered | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Ian GafTerrible customer service. Maria Molina and her partner were talking about me at the time of payment, supposedly in code, but it was obvious that they were talking about me because they were looking at me angrily. Maria said that I was an idiot and her partner said that my card was surely going to be declined. And all their anger was | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Stephen WilsonThe service here at Larry H Miller Chrysler Jeep Avondale is always great. Friendly staff and the best service department in town. This is the only place I'll continue to take my Jeep for services. Thanks again for always taking care of me. | Read Full Review7/13/2025 12:00:00 AM | Google
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★★★★★ Joseph KoosonoYou guys are awesome! The service you provided to me on July 11, 2025 was beyond my expectation. You were able to discover and fixed problems that I didn’t know of before coming to you. Keep the great job going! | Read Full Review7/13/2025 12:00:00 AM | Google
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★★★★★ Sean MaguireI highly recommend buying from here! They’re honest, not pushy, and super quick with the buying process. LJ helped us out today, he was great and super professional! | Read Full Review7/13/2025 12:00:00 AM | Google
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★★★★★ Gerardo ConchasI had a great experience with my oil changes and my service advisors. Ask for cowboy as service advisor | Read Full Review7/12/2025 12:00:00 AM | Google
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★★★★★ S1NN99 GARDNERVery attentive and chill dude made feel like he know me for years. Thank u | Read Full Review7/12/2025 12:00:00 AM | Google
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★★★★★ Lito FashoAdvisor cowboy was so amazing,will always see him,service is top notch | Read Full Review7/12/2025 12:00:00 AM | Google
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★★★★★ Suzanne SlauterArthur and Yolanda were amazing! I got the highlander I wanted :) | Read Full Review7/12/2025 12:00:00 AM | Google
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★★★★★ Morgan GHad a good experience with the Service Department, after my mechanic ran out of ideas. Estevan was my point of contact and he did a great job! | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ jorge cabanasGreat service - outstanding experience at Larry H Miller VW. Luis V took care of me in the Service department. Truly representing the LHM brand for customers. Love the price too. | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Dominic KalmetaEvery time I get work done on my jeep, they over promise and under deliver. It always (not an exaggeration) takes longer to finish the work than they state. Their excuse is always, and I do mean always, that they are understaffed. If you text or call them for an update on your vehicle, they may or may not answer. Mostly not. Needles | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Amanda AllenBest customer service I’ve had in a long time! Just moved here from Ca and this is the closest dodge dealership to us and really needed some maintenance on our daily driver, so of course we went here strictly for the convenience. However, after the amazing customer service I received, this is my place. I’ve never seen a service depa | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Dalet CastellanosWe had a great experience from start to finish! We were helped by Jesus Ortiz and by manager of the dealership both were very helpful and patient with us throughout entire process | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ JesMark allen and Trent were amazing we had to drop off our car to get serviced and they were very communicative and took care of my car!! Thanks mark | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Custom T'sHi took our ram in and was helped by mark Allen in service department and wanted to just say he was amazing and took great care of us!! Even tho they were super busy took in great contact and kept us posted throughput the duration our vehicle was ther thanks mark allen!!!! | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Ramona Helen SaccoAbsolutely the best experience getting my new Atlas Cross Sport! Lawrence and Ed made sure the whole transaction went quick, smooth, and that I got the vehicle I was looking for. They went above and beyond. I would definitely recommend Larry H Miller for your next vehicle. Happy customer here! | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Charida PateSome of the nicest people you could ever meet works here. My oil change experience was great and they were knowledgeable about everything. | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Mason CavalloMike Favela was great he helped us get out of pickle with out Golf . Thanks Mike | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Carole HobsonBest experience I’ve had at a dealership. Came in from Nebraska to buy my daughter a new car! Couldn’t be more pleased. From the salesman to the finance manager, thank you ! | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Cassey KelleyI came into for my 20,000 miles oil change and was taken care of by Mike Erickson, service advisor. I was in a week ago and they were extremely busy and I couldn't wait any longer, so I rescheduled and came today and my visit was perfect! In and out in no time! I highly recommend working with Mike. He took a bad situation and made i | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Sonya CrenshawA+++ experience! I worked with Richard Martinez to pull together the deal and Ed Fonseca in Finance. I never once felt pressured or forced to add on any additional features than the ones I wanted. I was in and out in about 2-hours and a chunk of that time was just learning how to program and use my new EV which I don’t have experienc | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Anna DornBought from out of state and they were awesome. Helped me look at a few different scenarios with shipping vs picking up the car. Chris helped us and was always quick to respond + was straight up with price. Would definitely recommend! | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Paige DeubelThere isn’t much I despise more than car shopping and spending a whole day at a car dealership. But with Mike’s help, the whole process was smooth and easy and he helped me get as much done as I could prior to going in. He was able to find me a car I love and put together a really solid deal. He was fast and efficient, and I had a re | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Alexia GarciaEstevan was super helpful and understanding. | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ EDGAR AVILAUsually really good service but this last time I went to get a mini detail and they didn't provide a shuttle back to my house. This is something that was asked online and has always been provided. They didn't ask me for my proffered method of contact, which is my work phone but this time he didn't and was not able to contact me so | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ ALICE KNOXFriendly, professional and appreciated service manager waiting on me. Approachable,6 explain in simple language about my concern about warning light . | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Linda JonesAbsolutely amazing group of people here we have been coming for many years and wouldn't think of going any where else!!! Thanks mark and trent!!! | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Ken SpauldingSteve C the general manager was fantastic. Easy deal and smooth process. | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Dom MirandaThank you, Ms. Sarah, for your unwavering respect and tireless support. Your commitment to exceeding our expectations as a customer is deeply appreciated. Dom M. | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Monica FloresThanks to Lawrence james for the best deal and the atención???? | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Gaby ReyesMuy buen servicio al cliente por parte del vendedor César | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Shelley BruceThe staff were wonderful! Thank you for all your help! | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Ken SchoenThe only problem i had was the system that updates you about your cars progress never works jr was a great help use them all the time have had good luck | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Todd MYou currently have my Jeep in the service department. I dropped it off on Saturday and she said it'd be ready mid-week. Okay, no problem. I haven't heard anything so today, Wednesday, I text in the morning being told I'd be able to check on the status. No response. No problem. Maybe the person who helped me is off today. Now here's w | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Chris GoodmanZero stars! Horrible experience! Made appointment, to get car diagnostic, possibly repair. They DO NOT keep appointments. They said they might get to it in 3 or 4 days. I would have brought it in in 3 or 4 days, not left it there to be looked at at their convenience! Made appointment for a reason. If they can't look at it for 3 or 4 | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ alisia amayaIf leaving no stars was an option that’s what I would pick. The service department completely failed us, gave us the run around for months stating our car was in perfect condition despite white smoke coming through the exhaust. They had us complete ridiculous tests that pushed us out of our warranty, and After pushing the issue furth | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Karen MakiPoor customer service…. I’m sure you have a excuse for this | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ stephanie vasquezMy appointment was at 11 o’clock on July 10. I pulled up to the service department and I sat there from 1050 until 1123 before somebody decided to walk up to my car and help me and that was after I called them and told them how long do I gotta sit here before somebody comes and helps me I was actually on my lunch break for one hour. | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Tasha MaggitIt was a very rough start. However in the end it worked out well. I would definitely recommend them. | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Peggy ShingletonI purchased a used 2022 Jeep Compass Trailhawk 4X4 Trail rated from Salesman (Ruben Quintero) over this last Memorial Day weekend sales event. I thought I wasn’t help able due to my top heavy loan on my trade in, I didn’t think I could be helped. Mr. Quintero said to come in anyway. As it turned out I decided not to turn in a trade. | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Monica NealyMy service advisor Maria was very professional, friendly and help me with my jeep visit Thank you so much ?? | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Brenda CuadradoI had a very good experience at LHM Jeep. Jesus was my salesman and he was patient and explain everything thoroughly. He and Eddie were very opened and I felt heard. Unlike other salesmen, I did not feel pressured by them to buy a car. I’d buy from them again and again. I am VERY happy not just with my jeep, but the experience. Tha | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ James GracieMaria is polite, helpful, communicative and makes the whole service experience stress free. | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Douglas GraffiousOutstanding customer service! Prompt and efficient. Extremely satisfied! | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ TomMy service advisor Mark Allen was fantastic. I have dealt with him on my last two visits . His professionalism and honesty are the reason I return to this dealership. Thanks Mark. | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ erick davisJr was excellent in keeping me updated on the repairs on my truck. I will definitely be going back for any future needs. Thanks Jr.! | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Bill CobyReally sad to see that Robert has moved on he’s been taking care of us for over 10 years | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Mario QuijadaDropped off my car for a service appointment and it looked like no one wanted to help me out so I went inside to look for a service rep. Too many people walking around not enough wanting to service any vehicles. Customer service approach was missing all the way around. My car took over 2hrs for an oil change with empty bays and peopl | Read Full Review7/8/2025 12:00:00 AM | Google
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★★★★★ Tyraina O'NeilMy service advisor was very helpful with me getting my oil changed. | Read Full Review7/7/2025 12:00:00 AM | Google
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★★★★★ Marybel SalasMuy buena atención, me atendió Andrés, muy amable y siempre disponible para contestar mis preguntas | Read Full Review7/7/2025 12:00:00 AM | Google
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★★★★★ Bryan KilgoreHonestly, I am really disappointed with how long it took to service my vehicle. I am a former Vice Mayor in the city of Avondale and I am proud of our Auto Mall and happy that Larry H. Miller is in my city. But the service we received was not to my expectation. I dropped it off on Thursday, June 26th and they said it would not be ins | Read Full Review7/7/2025 12:00:00 AM | Google
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★★★★★ patrick mortonAlways quick and painless! The inconsistency of getting the car washed one service and not the next should be communicated. Other than that everyone is pleasant and efficient. | Read Full Review7/6/2025 12:00:00 AM | Google
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★★★★★ Krystal RossDonny at the service department and the service manager are great! Our truck batteries died on us and we need to get the truck back on the road asap Donny took care of it in a few hrs and got it back up and running. Thank you all so much. | Read Full Review7/5/2025 12:00:00 AM | Google
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★★★★★ German ValenzuelaNot very happy with the service today My appointment was for 7:40 I got there at 7:30 I was greeted at 7:50 My car sat in the parking spot off to side of the buildings for an hour and a half, I asked the service advisor why other cars keep going ahead of me she stated they didn’t have my oil filter , fast forward to 10:00 am finally | Read Full Review7/5/2025 12:00:00 AM | Google
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★★★★★ Ivan HernandezCliff helped me out alot 10/10 | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Jeff NelsonSarah in the service department is so friendly & professional. I’ll use the Larry H Miller service department forever because of her. | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Ashley KJust need a follow up on my windshield quote but Maria was very attentive and professional! | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ KimNick was very professional, and timely. I will return to this dealer for my service of my Jeep! Thank you! | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Christine FosterWent in for some needed services and Cliff was my go to person for everything and he was able to get me in and out. | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Howard BondAlways Professional & Considerate I always have a good experience have my Jeep serviced by Larry Miller Jeep….?? | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Bob CoxVery friendly service writer however staff failed to wash my serviced car and failed to place the removed spare tire into its rear storage compartment and lost my cargo net. None of this rectified until I asked and had to drive back to the dealership- twice. A Manager did replace the cargo net with a new one - very professional gestu | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ lesa whitleyWas very unhappy about communication fron service adviser. Felt like I was being ignored. | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ George KyleTheir new AI phone system takes no account for service loading. I was scheduled for service at 7:30 am on a Wednesday before the 4th. Later in the day I checked status found or they had no capability for even looking at my vehicle for that day, MAYBE the next. Their work load could even preclude looking at until Monday of the followi | Read Full Review7/4/2025 12:00:00 AM | Google
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★★★★★ Holly KolpackOur recent service started out with poor communication however I still want to provide 5 stars because of how well it was handled when brought to their attention. It was explained we had not been receiving updates or any communication. Once this was communicated with another representative, the situation was handled swiftly and prof | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ P RGreat service. Sarah was efficient, very nice, and very pleasant. She got the job done in record time and was very easy to work with. We shall be back. Thanks Sarah! | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Mark HawthornI made an appointment on line for 1:15pm. Upon arriving I was told I had to wait for Johnathan. After standing in front of his booth for several minutes I asked if Jonathan was in the building or if he went to lunch. The woman said no one gets lunch breaks. So I asked if she could help me since there were no other customers in the | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Matthew JosephThank you Trent and Donny for a wonderful remedial service. Well it was good for a bit. Truck still Bobs. | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Rawn McFaddenMy service rep .Sarah was very professional . | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Ruben SanchezI had my vehicle towed into the dealership because of a stuck gear shifter. Sarah Kutcher, the service advisor, did a phenomenal job in getting me out of a bind as I was on a roadtrip from Texas to California. The mechanic David thoroughly explained to me the details of the repair. I highly recommend. | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Brittany JonesThe staff at the Larry H Miller, Avondale Volkswagen service desk is top-notch from the service manager to the service advisor. John taking care of me listening to my concerns making sure my car was in tiptop shape. If you ever need to go to a dealership, please go talk to the service manager, Ladell and John the service advisor. The | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Sheldon StokesWaited 5 hours for an oil change that turned out to be more... | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Carlos CotaWorst experience at a dealership I have ever had. They had my car for nine days. Nobody communicated with me what my car needed and was never diagnosed for the problem I actually took it in for. Very unsatisfied… | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Paulina ReyesI’ve had a lot of issues with my 2022 Taos since I purchased it. Brake issues early on and gas tank had to be changed because you have to “use “ Octane 91 in the summer ( dealer never told me this when I bought it). This time my dashboard wouldn’t turn on. It ended up being an update that costs $197. Service wise, I had a guy name V | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Isabel SalasNot happy at all with my experience I have to reschedule for one of the two recalls I was supposed to have done and was not told that they couldn’t do one of them. There was zero communication and my car was at the dealership for 5 days. They also never have rentals for me to be able to leave my car there for things to be fixed. | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Darrell NeroI had a great experience with the dealership and service advisor mark allen he Was very professional courteous, and made me feel welcome. Mr. Allen sets an example for excellence. | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Max AmbrosioOnce again, great service as usual. | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Albert BuelnaI walked into the dealership today not fully sure what to expect, but I ended up driving away in a new car all thanks to Cesar. From the moment I met him, he made me feel comfortable and at ease. He wasn’t pushy at all, and he genuinely listened to what I was looking for. He helped me find the perfect car and made the entire process | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Jeremiah YeagerNo pressure just good quality sale representation.Solid deal from solid people . | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Bobsmoke51Taken care of in a timely manner, Junior was very helpful and considerate. A good experience.. | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Eleanor JackAlways an exceptional experience getting our car serviced at Larry Miller VW! Sarah was amazing and fast, prompt service! | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Lamar WoodsMy service advisor Johnathan Berto was very helpful. I definitely appreciated his professionalism. Thank you and keep up the work ???? | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ chayanne mirandaWhen I scheduled for a later oil change I was told my car had to stay overnight because it was too late I was not told that or I would’ve scheduled earlier so I had to reschedule to the next day. However the person who helped me out day of appt Chad amazing communicative, great and positive attitude. Thanks | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Bryan HendersonCould not reach service desk by phone. Tried calling four a week and a half and was never able to talk to anyone. Had to schedule my appointment online and requested a can before my appointment which never happened. Service manager was very professional, amiable and easy to talk to. My truck was in the shop for a week with no communi | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Sid FrankumOur salesman was awesome to work with, wasn’t pushy at all. Wonderful experience, plus it’s a bonus that my wife loves her new Volkswagen. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Paula WilkinsVery friendly staff and easy to work with. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Allan AntonExactly service department. Clifford was very kind and very quick. Definitely bring my jeep back for service here from now on. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Brannon TaylorTime and time again my service consultant Mike Erickson demonstrates exceptional professionalism. Thank you!! | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ James LewisAppointment was easy to set. They got my car in on time and returned it clean and ready to go. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Jesus RomoI had a great experience getting my oil change at Larry H. Miller Jeep. From start to finish, the service was quick, professional, and hassle-free. Oscar helped me out and made the whole process smooth. He was friendly, knowledgeable, and kept me updated while I waited. I really appreciated how he took the time to explain everything | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Benjamin .oAbsolutely terrible experience. If my truck didn’t already blemish my opinion on Dodge, my experience here alone would drive me away straight to Chevy. Took my truck in for a CV axle, (BTW it went out at only 18k miles) was told a week. Gave them a week and a day, called, was told them next day. Then the next day rolled around — no o | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Aaron FooteHassle free process from beginning to end. | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ oleh prystavskyyDonny was great to work with, very helpful. | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ joseph thorsonProfessional sales and service staff addressed all our unique needs. We have purchased 2 vehicles from Larry H Miller Ram. Highly recommend!! | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ Denise WhismanArthur Badowski was the best possible person to work with. I had a great experience at LHDR Avondale, Arthur made me a customer for life! | Read Full Review6/28/2025 12:00:00 AM | Google
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★★★★★ Samuel MarksI worked with LJ a few weekends ago to lease a new vehicle. The experience was very smooth. LJ was not pushy and provided a stress and hassle free experience. I knew things were going well when we were able to jump right into a test drive without playing the 21 questions game first. The process was relatively quick; we were in and ou | Read Full Review6/28/2025 12:00:00 AM | Google
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★★★★★ Daddy WarbucsJust bought my truck a year ago and it seems like everytime I get a oil change. It's something wrong with my truck smh | Read Full Review6/28/2025 12:00:00 AM | Google
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★★★★★ Kym BerI had a frustrating experience at the Larry H Miller location in Avondale. After scheduling an appointment for Saturday, I arrived expecting to receive prompt service, but to my dismay, the service area was completely empty. Nobody seemed to know the whereabouts of the service advisor, and I received no assistance at all. Feeling dis | Read Full Review6/28/2025 12:00:00 AM | Google
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★★★★★ Candy SchutzLarry Miller service always delivers! Pretty major service this trip. Well done…at a fair and honest price! | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Mari FuentesI missed coming here very helpful and efficient | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ talon heidemanlawrence james helped with all are needs. 10/10 | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ D GranilloPreviously my experience in the service department was very poor and disappointing. Since Ladelle took over.. customer service has Drastically improved. Ladelle is incredibly knowledgeable and professional, Respectful and Honest. Now I feel confident bringing my car in because I know it’s in capable hands with Ladelle. Sarah was my | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Leslie FelixQuick and easy great experience definitely beating the other prices! Thank you Manny A. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Rebecca BarnesLarry Miller worked on my Dodge. Did an excellent job. The wait was worth it. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Misty JoyFive stars to the team at Larry H.Miller! Arthur helped me with buying my new dream car. I can't thank him enough. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Deborah WilburJr was great ! Friendly and professional. Kept in touch and went the extra mile. Was a pleasure to do business with him. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Raquel CazarezHad a great experience with junior came in this Friday to have my battery replaced they were slammed with work and was extremely happy to hear he was going to do his best to have it fixed so glad they got it back same day | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Kelly O'SullivanCliff in the service department is the best. He’s personable, straightforward and I appreciate his hard work. Huge asset to the company. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Paula HollinsDid not have a good experience today it took 3 hours for an oil change the advisor was not very customer friendly I had to contact her to find out what was taking so long they were not very personable if I didn't ask I don't think I would have gotten any answers she was kinda rude I have never had these issues in the past with RC he | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ m. paulTHE WORST CAR DEALERSHIP EVER , THEY WILL SELL YOU A CAR FOR A QUICK PAYCHECK AND AFTERWARDS THEY NEVER ANSWER THE PHONE WHEN THE CAR HAS PROBLEMS. Don’t waste your business here, no one is helpful or accommodating and they are rude as hell! | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Edwin BarreiroGreat VW dealership. Great service. | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ Deb DaviesOscar was great. Very pleased with his customer service.! He always takes great care of us. | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ James CaliffSarah was kind and helpful; she even rinsed down my Jetta again due to bird waste just before returning it to me. | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ Richard EspinozaJeep was taken in for service and returned in a timely fashion | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ Andrea MaciasPoor costumer service. I got transferred 3+ different times in the phones , went to the dealership in person to get a “quote” on pricing and went for nothing. I was referred to a different department, no one helped me or greeted me. I had to go through a maze of trying to find the person I was referred to by asking different workers. | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ F GarciaThis is solely for the service department as I have never dealt with the sales department. If I could give 0 stars I would. I brought my car in for repairs on May 15, I was advised that repairs should take a few days. After 4 days of no communication I called to see how long my car would be in so that I could rent a car. I was told t | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ Anamaria KosciolekI showed up and all were busy. The manager came out to ensure that I was taken care of right away. My experience was seamless and professional. | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Chantell StevensOscar was great! I am very happy with my service of my jeep :) | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Hadassah BaezMike is the best service advisor I’ve ever worked with. I will definitely recommend Mike T Avondale VW. Thank you Mike | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Cathy BirdsongMy vehicle needed repair and the part was not available so I scheduled the repair for 2 weeks later. When I arrived someone was selling windshield replacements, and the part I was supposed to receive was never ordered. I had to come back several hours later when a courier would bring the part. After the part arrived, the service went | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Michael SantangeloMy appointment was for 730 AM, I arrived by 7:10 AM.My car was not put into the service bay until approximately 2:50PM. Unacceptable. | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Alex RosalezThey did a great job of taking in my car and taking care of the recall. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Brian MartinMy name is BRIAN and I just bought a Chevy truck from them. Super happy with the salesman. Sebastian feel comfortable buying another truck with that company. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Loo ColeGreat service at the service department today with Sarah wonderful employee, kind, personable professional it’s Nice to experience that level of service she went above and beyond | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Ruben NinoGreat experience! Fast and friendly! | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Tanesha CharityThe deal started off a little rough but once we got through the challenges the team pulled together and got me in the suv I wanted. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Steel ShoafVehicle took significantly longer to conduct maintenance on that told when it was dropped off. The dealership was very busy so this is somewhat understandable but there was also no courtesy car available for use and little to no communication in-regards-to remedying this situation. This left my wife and I in a tough spot for a week a | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Nancy MaccaroneThe 2 sales people that we worked w were great. 3 visits and 3 test drives later, and after literally driving every 4wd SUV out there, we decided on a Grand Cherokee limited. That's where the "great" stopped. We put a deposit down for a vehicle that you were SUPPOSED to get from NV. SEVEN days later we were told that NV sold the vehi | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Mark LeggGreat service! My car was fixed correctly the first time, the service advisor (Oscar) was outstanding, I was kept up to date as the repairs were completed, and the price was very fair. Hard to beat service like that. I totally recommend this dealership. | Read Full Review6/23/2025 12:00:00 AM | Google
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★★★★★ Jonathon AdamsBrought my hellcat in for basic service - excellent experience. Want to call out the service director Trent and techs Joseph and Devon - I thought they may have damaged my rocker panel and front lip, however they put it back on the lift and showed that it was impossible for them to do so. They also performed a quick fix on my behal | Read Full Review6/23/2025 12:00:00 AM | Google
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★★★★★ jain doughThis was a totally better experience than Scottsdale airpark ! The service advisors are very helpful and customer service oriented. They actually place the ride share for you instead of you doing it yourself if you need to come back and pick up your vehicle. So much female representation, which is a relief to see after being manspla | Read Full Review6/23/2025 12:00:00 AM | Google
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★★★★★ Cesar YeeVery bad service!!! I call for 9 days straight for and issue i had, and every day they will tell me a different story and that they will call me back in 15 minutes and will not get a call back!!!! | Read Full Review6/23/2025 12:00:00 AM | Google
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★★★★★ Mark MThis is the worst Jeep dealership in the valley. I've been trying to get a recall done on my Jeep for almost a year because parts weren't available. I was told by I would be put on the waiting list and they would contact me when the parts were available. I heard nothing. On my last oil change a month ago, I asked about the recall and | Read Full Review6/23/2025 12:00:00 AM | Google
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★★★★★ Ralph BuckStaff are very cordial and friendly. Had a great experience. Thank you | Read Full Review6/22/2025 12:00:00 AM | Google
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★★★★★ Homestyling ByDALawrence James was awesome he got me the best deal possible, was quick straight to the point and super nice even gave my dog a toy ?????? highly recommend to ask for him | Read Full Review6/22/2025 12:00:00 AM | Google
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★★★★★ B HSarah at the service department was helpful and friendly. | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Joshua MasonMy wife and I decided to chase the new Avocado Green Pearl Atlas SEL Premium R-Line and LHM VW in Avondale was the only dealer with one currently in stock in the entire Phx market. We swung out there on a Friday, promptly greeted by Andres who had all the answers to our questions and let us check out all the colors (both int and ext) | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Tracey Wright-OwenWonderful experience as always here! Mike Erickson took care of all my Car issues and kept me informed the entire time. He went above and beyond as always appreciate the fantastic service that I receive.?? | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Tracey OwenAlways appreciate the fantastic service that I receive from Mike Erickson, and everyone at the dealership. They always go above and beyond. | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Avina Marie GuzmanI Love my vehicle so much. Thank you Jurmaine for all your support and help. This is definitely a wonderful representative for your organization. One of the best car salesmen I ever dealt with in my life. ?? | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Brad BrewThinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Jacob “Jacob” ManuelI had an amazing experience at this dealership! Arthur Badowski was my salesman, and he went above and beyond to help me close a deal that worked perfectly for me. He was professional, patient, and truly listened to what I needed. They gave me a great price on the vehicle and were more than fair when it came to working with me on my | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Amada PalaciosExcelente servicio Atencion en mi idioma Precios accesibles Gracias | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Michele HarnoisMy car was in and out quicker than usual even though I believe y'all are short-staffed which I appreciated. Mike was amazing overall... very professional and courteous while still being able to laugh and joke around with me. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Reanna SQuick - Easy check in. Friendly service | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Stephane JohnsonSmooth process with this facility. Everyone is always nice and helpful. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Andrea OsborneThey were organized, friendly, and gave me the correct estimate of time for my oil change. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ penny harperI came in for some simple repairs and like always the service department treats you like crap like you don’t know your warranty on your vehicle. Stop thinking you can talk to people in any kind of tone because you have questions about your vehicle, never try to disregard customers because you think you know better just kindly answer | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ B GSo I dropped my car off for an oil change and battery check, 2 hours after dropping my car off I get the text regarding additional services, the video of the vehicle that was sent to me was not my car but someone else car, I called to let them know the issue and did not get anyone on the phone until 30 minutes later. Fast forward now | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Juan MartinezGreat service, Estevan did a great job keeping me informed | Read Full Review6/19/2025 12:00:00 AM | Google
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★★★★★ verla chafeyI’ve been a customer for several years this is my 4th purchase from Larry Miller Mike the service department is excellent Freddy the sales team is excellent and the loan officer was excellent. I’d refer this Larry Miller dealership to anyone that wants a honest experience when buying a new vehicle. They keep you informed at every ste | Read Full Review6/19/2025 12:00:00 AM | Google
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★★★★★ AJ MLove how friendly everyone is. I was very pleased to finally end up with a loaner car. | Read Full Review6/19/2025 12:00:00 AM | Google
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★★★★★ ethan gauthierThank you for fixing my problem and treating me with compassion. May have got a lifetime customer with this one | Read Full Review6/19/2025 12:00:00 AM | Google
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★★★★★ Trek HardHave a recall for side curtain air bags (potentially deploying and sending shrapnel into cabin of vehicle). I have two babies so this is something of high priority. Scheduled an appointment two weeks prior so they could get parts and took off work so they could have the unit for 2 to 3 service days (no loaner cars available. It is wh | Read Full Review6/19/2025 12:00:00 AM | Google
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★★★★★ Ben MillsMaria did an excellent job of making sure our vehicle got in in a timely manner and got the repairs it needed. She is always friendly and helpful, we have enjoyed having her as our new service center rep. | Read Full Review6/18/2025 12:00:00 AM | Google
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★★★★★ L SI recently got my car serviced for an emissions recall. They got my car done a day early which was amazing! Everyone was very friendly, professional and efficient at their job! Thank you no complaints! 5 star service. | Read Full Review6/18/2025 12:00:00 AM | Google
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★★★★★ Anna CoronaAlways a pleasant experience at Larry H Miller Chrysler Jeep Avondale!! | Read Full Review6/18/2025 12:00:00 AM | Google
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★★★★★ Adam SExcellent customer service in the service department. I've been coming here for years and have never been disappointed. | Read Full Review6/18/2025 12:00:00 AM | Google
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★★★★★ Erin DavisGetting to talk to someone about the status of your car is like pulling teeth. | Read Full Review6/18/2025 12:00:00 AM | Google
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★★★★★ Gilbert VasquezQuick easy and very helpful staff. Took care of my warranty details and completed the work in a timely manner. Great customer service in keeping me informed of the progress. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ samuel caldwellI was treated like I was important. Quick and speedy service. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Dustin ByersLawrence James took absolute care of our new car purchase. Very patient and willing to work with our needs. Entire purchase team was very courteous and helpful. Would highly recommend Lawrence to anyone. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Elvia FendersonVery helpful, courteous and professional. No wait time, the recalls on my vehicle were completed in a timely manner. Thank you for such good service. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Amir HuseinovicThe best experience ever Luis was Very friendly and professional Thank you | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ ???It’s a good service for my car PM of 30K miles. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Meghan RossSarah is wonderful. Great customer service from her and everyone here. | Read Full Review6/16/2025 12:00:00 AM | Google
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★★★★★ Mike AlvaradoArthur and his team did an outstanding job helping me purchase my new truck with a trade-in. The truck had exactly what I was looking for, and they gave me a great deal. I truly appreciate the excellent service. Thank you!!! | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ Gloria LopezThe manger at Avondale Volkswagen in the service department really helped me and made my day way better. Thank you once again | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ Gabyy GraciaEveryone we dealt with was friendly and knowledgeable. They made car buying easy. Alfredo was awesome! These guys would definitely earn my business again! | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ Sherry VanhoutenUpdate: 6/2025 Service department. I had the pleasure of working with Victor in the service department this time and he was great. I have had my car since 2023 and every year at least twice a year. I have to bring it into the dealership for oil consumption and air conditioning issues. This is the first time that it was addressed and | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ Christine SullivanI purchased my car here. Chris in Sales was awesome ! Great customer service and attention. Highly recommend ?????? | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ SeanSarah was helpful and friendly. Maybe some additional signage that those getting service need to first step inside to start that process | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Ismael GriegoEveryone is super friendly! Jr take good care of my vehicle | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Steve OhGreat service,great atmosphere, great communication | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Martha PrincessMuy buena atención gracias a Oscar y María excelente servicio | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Ericka WhitleyWhen I came in it was nice, they tried to keep me updated on the things I was getting done.(Oil change and alignment). Got out of there 3 hours later. When I was done my car still had the cover from the mechanic in it and they didn't take it thru the car wash. | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Art WedelDidn't do the tire rotation, multi point inspection, or check out the code on the dash as requested on a while you wait appointment. I had to wait two hour for a oil and filter change. I WILL NOT be back. | Read Full Review6/14/2025 12:00:00 AM | Google
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★★★★★ Jaime MartinezService was quick and convenient . Advisor was very helpful and attentive to our needs and service. | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Wendy AvitiaVictor Sepulveda is the best service advisor. He was so helpful! | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Claudia Y SotoVisited Avondale dealership today for an oil change. My service advisor was Victor, he was very knowledgeable and explained everything in detail. Great experience overall. | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Misty JoyHad an awesome experience with Arthur, he helped me get into my dream car. | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Robert AmrichNeeded brakes and an oil change. Helpful and timely. Great Service | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Khrystian MThey always do a great job servicing my vehicle, and the Service advisors are always friendly and pleasant. Last time I got my oil changed, I was helped by Sarah. She is the best! Great customer service, Make sure to request her! | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Marco FernandezExcellent service from Victor and the service department manager. | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Leeyah GrantThe man that helped me was very kind, my wait ended up being an hour longer than it was supposed to. | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Dave.stenholtWe made a good deal online,they asked for $1000 deposit /down payment to hold vehicle. I gave them the deposit with the intention to pick up next day. I took off from work agreed to meet Matthew at 9am. Headed to the dealership i received a phone call from Matthew the the shop informed him that the frame was bent.i found that hard to | Read Full Review6/13/2025 12:00:00 AM | DealerRater
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★★★★★ Mike SarmientoAnother great experience and excellent customer service. Mike E is hands down a stand up advisor. Knows his stuff and is honest which is hard to come by now a days at dealers. I 100% recommend Mike at this VW dealer for service. | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Joe FladungSarah in service is absolutely fantastic. Very happy with this visit to the service department! | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Emily SmithVery kind and helpful! Made the experience very easy and quick!! | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Patricia SchmittMike my service advisor is always very good to work with. Truthfully he is the only one right now I trust as a service advisor. The rest are to new. He is very nice to deal with and knows service. I won’t go to any else. | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Shavawn NicholsDonny has been my service advisor for 7 years and this is the 2nd Durango that he has cared for… I won’t take my car any where else…comfortable waiting area with treats lol | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Brian MillerSales was great very knowledgeable and answered all my questions quickly. Patient with my wife and I lots of questions and looked at lots of different trucks and options. Financing was great also. Once again knowledgeable, answered all of our questions. | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Greg McDanielsI visited this dealership on June 11, 2025, to potentially test drive a Jetta. I met with salesman Andres Mendez. After test driving a car, I told Andres that the Jetta was not going to be the car for me. However, I told him that I would like to see what they would pay me for my vehicle. When we got back inside the dealership, I hand | Read Full Review6/12/2025 12:00:00 AM | Google
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★★★★★ Gisselle LugoThe manager, Oscar, was a pleasure to work with. He understood my concerns and turned my situation around. He makes you feel like family, thank you Oscar! | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ David Greaves jrGreat customer service, extremely helpful | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Celina TorresFriendly, knowledgeable, and great customer service! | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Greg McDanielsI visited this dealership today to potentially test drive a Jetta. I met with salesman, Andres. After test driving a car, I told Andres that the Jetta was not going to be the car for. However, I told him that I would like to see what they would pay me for my vehicle. When we got back inside the dealership, I handed Andres the keys | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Randall BoydService Rep Mike always gets me taken care of. Big 100k service so he got me an Uber home and pick up when my car was ready. While you do pay more at the Dealer, it's worth it in the long run and my cars last as long as I wish to keep them. Car always feels and runs awesome after service - kudos to the techs! I've never broke down or | Read Full Review6/10/2025 12:00:00 AM | Google
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★★★★★ William BrennanHad an appointment for an oil change at 4:30. Arrived about 5-10 minutes after 4 and was told it would be approximately an hour and half to complete. I was done and out of there about 5-10 minutes after 5. Was very pleased with the speediness of this service. Thank you to all that played a part in making this possible! | Read Full Review6/10/2025 12:00:00 AM | Google
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★★★★★ Samuel GomezJr rodriguez from the service department gives the best customer service been going to him for the last 4 years never had any complaints always taken good care of my vehicles | Read Full Review6/10/2025 12:00:00 AM | Google
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★★★★★ Adam FarrandWe purchased a 2025 Jeep Wagoneer and were helped by Alfred Aguilar who was incredible to work with! He was patient, knowledgeable and helped us get a deal that made sense for our family. | Read Full Review6/9/2025 12:00:00 AM | Google
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★★★★★ Saja Bex10/10. Clifford was very kind, genuine, respectful, helpful and professional. I was so comfortable asking questions and felt like he truly cared. I wish people everywhere else communicated the way clifford and everyone at this location does. I have never had a bad experience at this dealership. I am going to continue recommending thi | Read Full Review6/9/2025 12:00:00 AM | Google
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★★★★★ abraham cortezGreat job will recommend to others | Read Full Review6/9/2025 12:00:00 AM | Google
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★★★★★ Alyssa GarciaLuis in the service department was awesome. He was very knowledgeable and helpful during my time there today! If anyone needs help, definitely choose him to be your advisor! | Read Full Review6/9/2025 12:00:00 AM | Google
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★★★★★ Tamika MacWent in for a repair, Mike in the service department was very friendly and helpful. Would recommend. | Read Full Review6/8/2025 12:00:00 AM | Google
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★★★★★ Michelle HilemanBest car Dealership experience we've ever had! Salesman, finance, and manager, were all top notch. We recommend them highly. They all went above and beyond to make the whole Jeep experience fantastic. | Read Full Review6/7/2025 12:00:00 AM | Google
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★★★★★ Alida JohnsonEstevan Quintero helped me and I was very pleased with his service and all his help and patience explaining everything to me. Thank you for a great Jeep Service experience!!! | Read Full Review6/7/2025 12:00:00 AM | Google
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★★★★★ Juan LaraWent in with a shifter issue and was assigned Aurelio as my service advisor and had the best overall experience. Amazing customer service, great communication and a very reliable advisor. I recommend Aurelio as an advisor and Larry h miller dodge ram avondale for your future cars. | Read Full Review6/7/2025 12:00:00 AM | Google
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★★★★★ Wendy AvitiaVictor and Mike were very helpful and knowledgeable throughout my visits. | Read Full Review6/7/2025 12:00:00 AM | Google
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★★★★★ Audrey MichelleThey were so kind and efficient. Lawerence James helped us and made it all go so smoothly. | Read Full Review6/7/2025 12:00:00 AM | Google
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★★★★★ Arcelia GuerreroMuy buena experiencia muchas gracias! | Read Full Review6/6/2025 12:00:00 AM | Google
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★★★★★ Sam KingThese guys are great! I got exactly what I wanted. The sales people were very knowledgeable and helpful. I really appreciate that once we decided on a deal they got all the paperwork done FAST! Honestly best vehicle buying experience I've ever had. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Tyrone WoodberryI bought all three of my last vehicles from this location my 2008 Magnum R/T, 2019 Dodge Journey and now my 2025 Durango R/T they work so hard to get your deal done where you save money and walk away happy, satisfied and accomplished. Thanks for all your great and hard work!!!! I salute you all! | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Kathleen MonteleoneI took in my VW to have it looked at as it was making a grinding noise, they assessed my issues and was able to fit me in right away. I highly recommend and will continue to use Larry Miller Volkswagen for my service needs. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Dustin GeorgeGreat service experience with Sarah! | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ BrentWent in on the spur of the moment and got an oil change. Very good service. Thanks! | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Karla ReyesI recently brought my vehicle in for a leak, and I had a great experience. Cliff was extremely helpful he made sure I got a loaner car for the day, which made everything so much easier. To top it off, the service was completed faster than I expected. Really appreciated the smooth process and great customer service! | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Max AmbrosioEstevan and the team came through beautifully and really took care of our car in a fantastic manner. I really think we may have found the competent jeep service we were looking for. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Brianna AmaroI wanted to express how patient Junior. my advisor is. Every time I bring in my car to get checked out or worked on Junior always so patient in understanding what I’m trying to say and what is needed. He is constantly updating me on the progress of my vehicle while it’s in the shop and make sure I understand what’s needed. Thank you | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Dana P.When you make an appointment, and you are the first appointment of the day, you should not have to wait 2 hours to have the oil change completed. Absolutely unacceptable. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Wayne McfaddenMy vehicle's root cause issue was not fixed, but I was told that it was. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Marco FernandezI’m extremely frustrated with the service experience at this dealership. I brought in my 2020 Atlas Cross Sport back in January due to a persistent vibration in the steering wheel, which occurs almost every time I turn. This issue has been present since I purchased the vehicle new, and it has only gotten worse over time to the point | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Vanessa MoralesSuper convenient, they sent me home in an uber and I could do homework while they did my oil change. Staff is always friendly and kind. Aurelio is super helpful with any questions I have | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Lloyd RadmallTook my wife’s Jeep in for service. Got a great deal on service’s basically 3 for the price of 1. Service advisor was great. Quickly done correctly. | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Viva HumphreyVery helpful, all of my services were explained. I'am very pleased. I would recommend anyone to go to Larry H Miller Avondale. They are Awesome! Special thanks to Estevan. | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Liberty SGreat experience as usual! We have a new advisor Sarah, who was fantastic. Well, I was in there picking up the vehicle, and a technician was telling about how she was treated when she was trying to educate a customer on their own vehicle. He was horribly dismissive of her, and I was embarrassed by his actions. Shame on you Mr. Custo | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Mariela BarrancoRecently got a car from here and are very disappointed and unhappy with the car. The car is used but you would think they would make the Car as spotless clean as possible before selling it to someone right? WRONG . To begin with they didn’t show us options they kinda just pulled a car and said here is what we found for you . My husba | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Keith BehlmerDon’t have a lot of good experiences with dealerships, but this one never fails. Even when the work takes a little longer than expected, they keep you updated. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Ron MooreIt was a great experience. It was very smooth with no problems. Arthur was an excellent salesperson. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ David St. JohnNegotiated a price remotely with Oscar and that was the price I paid out the door. No nonsense, no BS. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Saira DavilaExcelente atención al cliente, todos se portaron muy bien y nos ayudaron con todas nuestras preguntas | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Isabella SanchezThe service department workers are very kind and helpful. They help us with any issue on our cars and explain them perfectly so there is no misunderstanding. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Holly SoprychpurtellLuis is the best service rep they have. Polite, respectful, and reliable. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Dee DalgaiI had the best experience with service department today!!! They made me feel welcomed and took great care of me! Thank you | Read Full Review6/2/2025 12:00:00 AM | Google
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★★★★★ Margie KleistVery good service and fast and very professional and friendly | Read Full Review6/2/2025 12:00:00 AM | Google
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★★★★★ Mathew SandovalThis was the best car dealership experience I've had in nearly 30 years of purchasing vehicles. Freddy P. was a great salesman. He had great communication and was fully transparent. Willy was a solid finance guy to work with. Everyone was very personable and their system was flawless. I was able to pick out car, make a deal, complete | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Ron OrlandoDonny the service advisor was awesome and had my vehicle done before the time frame. The truck was cleaned. Donny knew I had an appointment to make while the truck was being work on. He offered me a uber and that was just a one of the great parts of my experience at Larry Miller. | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Humberto MontielYolanda Ortiz (sales) was amazing. We were able to get a nicer truck than we even expected. No bs on their end at all and were able to work a deal over the phone so we arrived and signed paperwork. I explained what my family needed and Yolanda along with the financing team were able to deliver beyond expectations. Definitely going ba | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Steven AguilarIt was a bad experience. They had my daughters car for 3 days for over heating, they called went to pick it up, before she got it home it was over heating again ????. Hopefully they will have it towed back to there shop. She needs her car to be running good,has to take her kids to school. | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Nancy BuczekWaited 2 days to hear the details of the inspection despite multiple texts and phone calls that no one answers. Customer service is poor. This is now the third time the door latch on my Dodge Grand caravan has broken and needs to be fixed for the exact same problem every few years. It is $2700 to fix going up dramatically in price f | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Robert Jonesmy last three times in this dealership, I’ve had nothing but bad things happen, The other day was my final attempt to get service in this dealership.. I had an appointment set for 10:15 AM, My service advisor said they were running a little bit behind that the hour and 30 minute guarantee would not be in effect. I asked how long it w | Read Full Review6/1/2025 12:00:00 AM | Google
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★★★★★ Nicci PetersenOscar was very helpful! Great communication and got the job done! Thank you | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Ta'Marah BackusJuan and Oscar are amazing individuals!!! | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Gustavo TinajeroGreat service Clif was great | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Gianni DestinoJonathan had all the work done including a recall in just a couple hours. Five stars. | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Bruce RojasOil change was done. They said they'd wash my car and didn't do that. A plastic wrap of trash was on my seat and i took it out. Pet hair was in there. All good still happy overall | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Isaias GuizaGreat customer service, went above and beyond to repair my Jeep | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Savannah BessettChad was great! Answered all my questions and throughly went over everything with me. | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Judith MyersI was planning a trip and didn’t think my car sounded right. Called for an appointment and got one quickly. They listened to me, took the car for a test drive then confirmed what they had suspected was wrong. Car was fixed and picked up the next day. They kept me apprised of the status the whole time. | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Frankie SeguraI love bringing my car here. I never have any issues Everyone is super friendly and they get things done in a timely manner | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Neal FleisherService was outstanding and the staff member provide outstanding service very knowledgeable and care about providing great service | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Eddy jk18 azMike favela sold me my jetta never had a better experince truly amazing employee and person would recommend sering him wont regret it | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Marco ScognamiglioMy wife and I purchased a Certified Pre-Owned (CPO) Volkswagen Atlas from Larry H. Miller Volkswagen about a month ago while visiting family in Arizona. As California residents, we found the car we wanted online, negotiated a fair market value price (per Kelley Blue Book) over the phone, and gave 4-5 hours’ notice of our arrival on a | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Sarahí Acosta** Had the best experience here at Jeep in Avondale! I recommend coming here and talking to Jurmaine Easter he was very helpful and understanding he is willing to do anything to help you out and make sure you go home with what you want! & also Aurelio Gonzalez the Finance Director was very great on helping me out with my payment opti | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Monique RodriguezLuis was professional, thorough and made the process very easy for me. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Sanya SharmaI had THE BEST experience buying my new VW at Larry H. Miller Volkswagen Avondale. I have to give a few shoutouts to the people there who made this such an exceptional experience. I started my car buying inquiry online with Lucas Riquelme and he was super from the start. Quick, responsive and super helpful. He helped me through the | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ TerryVictor was great, he explained all work prior to starting , and reviewed all work performed, while giving me recommendations for future maintenance on my VW. Definitely go back to Miller VW. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Walfred PerezPerfect experience for an oil change. Luis helped me through the process and explained everything that I needed to ensure my car stays in top condition. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Ashleigh AddicottYay! Such a great experience, Chris has been amazing and so so helpful. Thank you for such great service and making this process so simple. I wish you so much success for many years to come!!!!!! | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ diego escobedoGreat experience and service from mike favela. He was a great help, he took the time showing us multiple vehicles and made the process fast and easy. Really took the pressure off that comes when buying a new car. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Stuart FoxMy service rep his name is Luis . He took such excellent care of me and was so polite and fair with me. I really appreciate him and the company. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ charlie wallerLarry H Miller was very quick at getting started on our vehicle, contacting us and ordering the parts. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Gabriel LausenI have been a customer at Avondale Dodge's service department for over 7 years. I made an appointment online to have my oil changed and tires rotated. The online appointment app presented me with several options and I choose 10:40 on the 28th of May. I also indicated in the app that I would be waiting for my vehicle. I arrived on t | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Michael AngeloJust had the most painless car dealership transaction that I’ve ever had experienced! Freddy took very good care of me, making sure the numbers were clear, precise, and within my price range. Never felt pressured, never worried about if I was making the wrong decision, and in the end walked out with a 2021 ID.4! Thank you Freddy! | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Kayla GageFrom start to finish everything was made simply and easy. Jermaine helped me find a good reliable used car with low miles and worked with my first time car buyer and no credit to report. All in all if your looking to buy a car I definitely recommend both Jermaine and Larry H Miller! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Scott BlakeMike in the service department was great to work with. There was no pressure to have any additional service performed. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Karla GastelumLucas me atendió , su atención de la mejor y me encantó mi compra . | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ COLIN CUSHINGMaria was my services advisor and she was fantastic! Made sure everything got approved by my warranty and communicated with me through out the entire process. | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ peter moranI was an out of state buyer and both Joey,my salesman, and Esteban, the finance manager, made the transaction quick, easy and transparent. Very positive experience. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ RogelioMike Erickson was my service advisor. Very satisfied with the experience overall. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Sergio RiveraLawrence James is the man went above and beyond for me couldn’t be happier . | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Elizabeth MartinezGreat customer service at Larry H. Miller Volkswagen Avondale. Sarah was great. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Valerie RobinsonDanny was super helpful and kind he’s a great salesman!!!!! | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ David CreechKept the process clean and easy. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Brandon BlueRep was very professional and answered all my questions. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ James BondAlways does excellent work on my ram | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Crowell FamilySarah K. made the experience excellent. The car needed a lot of work and Sarah kept me posted the whole time and was kind and pleasant throughout. We will be back! | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jonathan ArzolaMike,was my service advisor and he service my car for an oil change and tires rotation, on lest than an hour without an appointment. Thanks Mike. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Shannan YothersThe best service department in the west valley! Cliff is awesome and so knowledgeable. Get everything you need for your vehicle in comfort and fair prices. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Robbie Cardenservice department went above and beyond the call to assist me | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Vianey Ayon MezaI want to thank first thank Juan for greeting me with such a cheerful attitude at the service department this morning and getting me the help I needed right away with one of the Advisers available….Estevan came out and took great care of me from start to finish. Can’t thank them both enough. Excellent customer service, we will defini | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jason StevensonThese guys are great. My advisor, Oscar, was friendly, informative, and willing to discuss topics with me. Other experiences tend to be more of a rush, similar to cattle call. Get in, get out. Not these folks! Thank you! | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ TN RLuis was fantastic! He was very professional and explained everything. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Ra LuI recently brought my car in for service at the VW dealership and had the pleasure of working with Sarah. I’ll be honest—I came in frustrated and stressed because I needed my car for an important trip, and the service ended up taking longer than I expected. In the moment, I lost my patience and wasn’t at my best. Despite that, Sarah | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Ted S.I had a great experience here! My VW was repaired and ready for pickup a full day ahead of schedule. The staff - especially Sarah at the Service desk - are friendly, informative and professional. They also have a very comfortable waiting area including free coffee and vending machines if you want something more. I highly recommend th | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Norma ReidExcellent service from Service Writer McKenzie! Thank you for your outstanding communication and quick, efficient service. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Traci MarinoYolanda was amazing to work with and listens to what your needs are! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ jose garciaI was passing through the state and scheduled an appointment for A/C issues earlier in the same day, I arrived on time and was promptly greeted and started getting assisted by Sarah, who explained how long the process would take. Once the diagnosis completed I was explained what my options were for repair. I unfortunately was not abl | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ RinaJonathan has been great with the issues with my car. Thank you. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Jordan BrunoMy experience was great and my service tech was super friendly and helpful. I with I would have gotten his name. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Shawna ManymulesMy experience today was great! ?????? | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ chloe HolbrookIf I could do 10 stars I would. Larry H. Miller is hands down a respectable dealership. I went In today and spoke with Ruben about purchasing a car and one of the main reasons I remembered Ruben Quintero was because he didn’t beat around the bush. He told me what it was the first time I came around and when they had another Jeep come | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ edwina EldridgeHats off to Mr. Juan Martinez & his crew! They went above and beyond, keeping the vehicle to troubleshoot the issue. When we arrived for pickup, it still needed a final test drive. Mr. Martinez saw how busy things were, yet he jumped right in, making sure everything was finalized and the problem was completely resolved. I SOOO MUCH a | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Keith GemplerGreat experience. They had a tech out sick so my repair was delayed, but they ordered me an uber to avoid the long wait there. They send quick video from under the car during the inspection, which is a nice touch. Good price, and very friendly staff. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ shawn mcneilGreat communication between myself and Jon in the service department. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Angela TyreeI can’t say enough great things about Juan and his team at Jeep Avondale! They took excellent care of my mom’s Jeep at no cost—while other dealerships would've charged a fortune. This is the only place I trust with my vehicles! | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Brian OsbornGreat Job! Friendly and knowledgeable service department. Highly recommend!!! | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Veronica GonzalezIt was nice and quick. Reasonable price. Cliff took the time to explain what the problem was, show me a mini video clip of what the problem was. He also recommended an alignment which it added a whole new level of stability to the road trips. I was contemplating to trade my jeep and now i m not. Im glad i went back i was ready to | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Laura MoncriefI came into the dealer with my facts and figures to trade my VW for a new 2025 VW Jetta SE. Peter greeted me and handed me the figures he had and it was $600 better than what I thought I wanted. All I could say was thank you and I left with my new car and a smile. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ steve chiaravallotiFantastic service from start to finish. Will not go anywhere else. 6 time using them. Always Pleasant. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Nala-Flor croxall/EricksonExcellent service Luis was excellent, great attitude and professionalism. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ arch valdezMaria was pleasant and professional also provided detailed information for jeep repairs. There was issue with tire security lock key wasn’t in my jeep and had to make another trip to dealership pick up lock key also front passenger tint screen was scratched. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ darrice priceI have had the absolutely the worst experience i have ever had. I will never spend another dollar with this company after the the lies and lack of car knowledge that was provided to me. I want a full refund for the service that was preformed as I was told by another tech that they didn't even bother to put the car back together compl | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Sonia RenteriaExcelente y más porque me atendieron en mi idioma | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Tracy PearsonThank you Donny, for your thorough attention. I bought my dodge charger from this dealership almost 10 years ago, i have used their services ever since. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Karen WelbornGreat service and friendly staff. Would highly recommend. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Sabrina IslasGreat customer service everyone is willing to help 100% and you will get the best deals thank you Cesar for helping me get into our new cars . | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Raymond JenningsGreat customer service and support. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Melissa PachecoAbsolutely amazing service! I was out in an hour for an oil change! I definitely will be back! Everyone was so friendly and I would recommend my friends to go here as well. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Tim HelgesonWe had a great journey buying our Jeep. Jesus was very knowledgeable and patient. He walked us through the process and got us a wonderful deal, and better yet, a wonderful experience. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Yo landaThis dealership & my salesman Stuart Fox were top notch in professionalism, ease of sale, and ease of financing. Every one I met from start to finish were helpful, kind and eager to satisfy. Definitely would buy a car from here again. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Kimmi WatsonI had My Car towed to Avondale Dodge, on Friday 5/11/25, and They had a Disagreement with the AAA driver, to which they left it on the Street all Weekend, and until we called, and were told that if someone broke into my vehicle it was My responsibility, and pleaded for them to move behind their wall. I called back on Wednesday to che | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Elaine PetersonWe had a great experience with Cliff and will definitely use this location again the next time we need service. The staff was very friendly and prompt. Thank you! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Lissete GalarzaSarah at the service department is amazing! So helpful and so thoughtful! She took care of everything for me while I had my baby with me waiting for my service appointment! Highly recommend this dealership! ?? | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Timothy FergusonI have been surprised by Mr Larry H Miller's himself and it was a honor to meet him and l would love for lots of military people to experience the same feelings as l it ?? thanks to the Family and employees of the Miller's owners and management (Go US Army) | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Sharon GreenWe have taken our Jeep to Larry Miller Chrysler Jeep Avondale for service since 2014. Our Service Manage Mike recently retired. My new Service Manage is McKenzie. She is awesome! Very helpful and understanding! If you need your car serviced, please give McKenzie a call! She will get the job done!!! Highly recommend Larry Miller C | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Robert SzewczykStaff friendly and professional, Estevan was friendly, professional and attentive. Highly recommend | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ erik santillanoJurmaine worked with us pulled up like 20 trucks for me to look at was very patient and very helpful, as much as he could. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Robert CharlesService department would rival Turd-World dealers for promptness and competence. I will take my business elsewhere in the future and would urge you to do the same, unless you enjoy dealing with bureaucracies in places like Tanzania. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ joe zuccaroAs always, Scott is a rockstar! They were able to fix my Bluetooth issue, and of course, an oil change and fuel filters. They had the truck done much quicker than I expected, and even washed it. I love this place! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Bill MorganFirst class where they make you feel at home from the time you enter for service until you’re ready to go home! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Sabrina CalaffLawerence James and all the staff took great care of me & made the process smooth and easy | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Analisa CamachoLadell, the manager is a great guy! Very pleasant to work with and makes experience 5 stars. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Alfred LeonHad an early morning appointment, the techs were already working on a couple trucks before I arrived and checked in. The last time I arrived at the same time, my truck sat there at check in for over 30 minutes even though I was one of the first ones there. Whatever changed it got me in and out in about an hour. Thank you | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Heath HortonNot a fan of buying new vehicles for so many reasons. However, Aldo is the only reason I came back to LHM to purchase our new Ram! Not only is he just an all around cool guy, but he’s experienced, competent, knowledgeable, and professional…I can’t think of enough positive adjectives to throw his way! If you’re in the market for a n | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Lymart RedajaMcKenzie Franklyn. @ Larry H Millier Chrysler Jeep, Avondale is a testament of quality and professionalism. She is the best at what she does as our service advisor for our Car. Indeed grateful for having her. Keep it up! Keep up the professional and topmost works! Kudos to LHM for having her in yoir team! Big thanks....! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Lupe SantacruzI was very pleased with the sales Rep. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Gregg RickertOver the years, we have purchased about 5 new cars from various dealers and had a less than favorable experiences at all of them. We were dreading doing this again. However, we met Alfred Aguilar, Sales Associate, coming onto the lot and had the best car buying experience we could have asked for. He was able to answer all of our que | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Luis A Beltran OI came in on Monday not knowing what to expect with like 5 issues and a recall on my wife's car, turned out it was my battery and even got a new tire, Mike Erickson our new service guy went above and beyond, he got our car issues fixed and even personally had my car washed. Mike is as professional as they get, something you don't see | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Craig MarshallI spent 3 hours there and still didn't get a wash.Probably the worst service I have received.Dont think I got my tires rotated either. I pay top dollar for this service and it was garbage. Even left the floor mat and plastic in my car. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ RS YazI had a great experience working with Jesse Reyes, he was very attentive to us. We worked our deal and all we did was come in on a Saturday, signed our agreement and leave in our brand new truck! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Dwane KarelsArt Badowski and Jesus Aguirre were amazing. No BS, no hard pressure and straight to the point. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Heru LucayanMan the whole experience was excellent from start to finish. Johnathan helped me understand the process and made it really enjoyable to know I was in great hands. He needed a few days and was able to put my son and I in a rental til he finished. Was even able to adjust the pricing to make affordable for me as well. The manager was su | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Auverie SteinhoffMike Erickson was efficient, friendly and had my car done before noon. Amazing service! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Randy WoodsideI showed up on time for my appointment, the only problem was I was at the wrong dealership ! At this point I couldn’t have made it to the Peoria location but McKenzie was able to fit me in . It took a little longer but I am happy that I didn’t have to reschedule . The technicians did a great job and the truck looks great! Good servi | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Jonathan DorameMckanzie helped me out she was so patient and kind when meeting my expectations | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Jared DowdleThis place has serious issues. Unless you are on the sales side. NO ONE returns phone calls. In accounting half the people have full voice mails and any who does not have a full mail box, does not call back. They have not processed my EV tax credit and no will call back to answer why. The IRS system has been working since March. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Mark AvelarCLIFF! was awesome and just what the service department needed! | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Dulce AdameDonny is by far the best service advisor I’ve ever worked with. 10/10 service every time! | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Top Tech AutomotiveHuge shout out to Allen in parts in helping us with aquiring the parts needed, overnighting them to Billings Mt & taking the time to ensure the process was complete and shipped without delay so we could deliver a repair in the time for our traveling customer. Awesome & professional. Thanks again Allen....YOU SIR DESERVE A RAISE!!! TH | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Rick LujanGreat service every time, fast and friendly | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Hortensia VirgilAs soon as I arrived I was greeted and helped. my service adviser had two people ahead of me so assigned to someone else. I thought that’s awesome it made me feel that my time was valuable. I was kept in contact throughout my visit and Oscar was through in his explanations of Repair s needed. Thank you | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Ayeshia HarrisI had a fantastic experience buying my vehicle . Jurmaine Easter was my salesperson, and he made the entire process smooth and stress free. He was knowledgeable, patient, and really took the time to answer all my questions without any pressure. Everyone was friendly and professional. The financing process was straightforward, and I f | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Phillip ThompsonCliff was great. Explained step by step everything that was going to get done and had me out earlier than predicted. Great customer service. Thank you cliff and staff | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Vianey ContrerasJurmaine Easter was a profession and great salesman my boyfriend and I went in to get a 4x4 truck and left with one of my dream cars a gladiator thank you for all your help ! and Hard work was going back and forth in this AZ heat to find us an ideal vehicle appreciate his hard work ???? | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Sal PastranaExcellent service! Luis in the service department provided an understanding service and my Tiguan Was fixed and it runs very well. I can recommend without any reservations To Larry H Miller Volkswagen in Avondale. The service and the attention that I received from them was outstanding!!!! | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Jose RamirezBack to the dealer with Robert. Again, he did a great job getting me in and out! | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Rebecca AdameFast, efficient, informative, friendly. Good Job | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Joel GonzalezMy oil change when well it was done quickly and customer service was friendly | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Paula CaballeroI went in to get an oil change and had a great service. The technician that helped me was wonderful! Overall I'm satisfied with my service thank you | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Brianna DoradoMike in the service department was awesome he had my best interests in mind during my appointment and was professional and kind. | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Sandra CelayaVery good experience, thanks to the sales men and managers ?? | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ ChelseeThe service when I first walked in was very fast. My appointment time was clock checked in. I was told there’s one technician so I was giving a lift home so about from 742 12:30. I waited for my car oil change received a message stating what filters need to be cleaned. Got a Uber back to pick up my car and paid for my service. Happil | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ David StoiberToday ( 5/10 ) we had the pleasure of working with Eric T. On a purchase of a new to us vehicle. Working with Eric and his team we were able to get a 2021 Atlas. I recommend LHM VW to everyone and ask for Eric for a timely, seamless , and pleasant purchasing experience. Time and money are valuable to everyone, Eric showed and respec | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Dianna AlvarezReally great service and I’m happy that I got my oil changed for so cheap due to their promotion. Look for it on Instagram. Plus, they washed my car for free | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Claudia Loving LifeSales department was amazing. It was easy and fast. Richard was super nice and got me exactly what I wanted. The service department was not the best experience. I had an appointment for Saturday and apparently they dodn't diagnose in Saturdays, only oil changes. When I made my appointment i clearly stated I needed diagnostics. So | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Svein GramstadExcellent customer service. Quick turnaround. Service advisor Donny was excellent as always. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Denver BlancoService was great, quick oil change | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Erica MunguiaI’ve been getting my car serviced for years. Scott ALWAYS takes good care of me. I certainly leave happy and satisfied! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Teresa EscotoMckenzie and Juan are awesome!! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Dr. R. Conrad BinghamI really appreciate the Thoroughness of their technicians and the quality of their work. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Bertha MurrayFor once it was a wonderful experience wish you had more assistants like mine today | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Randal LangleyWhen I arrived at the dealership for service, my service advisor, Maria was very sweet and attentive to my needs. The bad news is that I waited for over two and half hours just for an oil change and tire rotation! This was a scheduled appt., not a drop in. So, my review is a little mixed. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Juan EI recently had repair services on my fleet vehicle and I experienced little to no communication from the fleet manager. I sent numerous calls, voicemails and text messages. This fleet manager is either overwhelmed by the amount of work he has or careless to his clients needs and doesn't care to communicate. Not for me to decide. I'll | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ James WillettTook 48 hours to run diagnostic. A little disappointing but Maria at customer service was patient. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Ryan GI was out of town and my wife brought the truck in for an oil change, I got back 5 days later and noticed a dent in my door. I called Larry h service manager to see the video they outtake before the service and of course this time they didn’t happen to take video this time. Talked to service manager and said nothing he can do it’s be | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Erich BloenkLHM has been keeping my VW in tip top shape for years! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Siboney GarciaCame in for oil change :) Mike was very helpful as always | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Dom MirandaI would like to take a moment to express my sincere appreciation for the exemplary service provided by Ms. Katie Deel from Customer CARE, along with Ms. Sarah and Mr. Ladelle from VW Avondale. Their dedication and professionalism in addressing the issues related to my vehicle have made a significant difference, especially after my ch | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Alec EigenbergerReplaced items under powertrain warrantee. Usually dealerships will try anything to get out of covering repairs after the standard warrantee expires. LHM Jeep went above and beyond in making my Jeep safe! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Rebecca KetterlingSarah Kutcher was really great!! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Maurice PeoplesService people were professional and curious. I appreciated the update thru email of my service! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Briana RomanJohnathan was very helpful and knowledgeable! I got an appointment fast and all my concerns addressed. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ justin kloiberSarah was awesome. Helped me out from start to finish and even went above and beyond helping me get into a loaner when my repair was delayed. Thank you Sarah! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Rob mSarah was very professional and very curious | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ bruce millerThe service department is beyond a mess ! They do not honor appointment times for service. Took 3.5 hrs.to do an oil change !! Totally unacceptable! Why make an appointment when they just ignore it? Never again, the manager has to be some kind of a bad joke ! When you lose that many people at one time it's obviously management. Av | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Gladys SilvaKary G Diaz Martinez was a bad service advisor I was promised a car wash and didn’t get a wash | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ D GSigned up for the "Happy hour" discount. Oil change from 1 - 5 pm. During service got a text message with recommendations on service. Declined all, gave me a "Total". When I went to pay the cost was double what the total was in the messages. Was told that cost did not include oil and filter cost only labor and that he didnt have any | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Nova BrownWait times have improved. My service guy, Oscar is great. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Brody SmedleyService was slow and not responsive. No updates were provided and attempting to speak with someone on the phone was not possible. 30 plus minutes trying to speak with a human after setting at appointment for a regular oil change and maintenance service. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Steven CampbellI had my Jeep in for an oil change and a number of services were told to me that needed immediate attention one of which was an oil change or an oil leak that had to do with the engine oil cooler and a price was quoted of $800 I bring it back in with an appointment and they asked me to leave it for 3 days and they don't even get to i | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Alyssa SMike Favela was amazing! He understood my urgency on time and had me out in a new car without no time! He took great care of me!!! Thank you | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Tammie IdrisThe guy named Danny that helped me pick out my car. He was fantastic. He helped me in every way I need it. He wasn’t too pushy. He was really great. Everybody was and I really think Danny needs a raise lol | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Ryan FleckensteinGood service always dealt with the dealership for the last five years since I’ve owned my car | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Jesus AndradeAwsome experience Maria really went the extra mile to take care of everything. Thank you so much. 5 star service. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Joseph BuggyThe service was amazing! Thanks to everyone involved! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ VERONIKA HERNANDEZThe first time I took my car to get serviced one of the techs was rude. Talked with Mike and he was very helpful. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ valerie StegallWhile on a road trip from KC to Cali I noticed the car needed brakes, tires and an alignment. Stopped in here on a Friday morning and they were able to get me taken care of quickly! Shawn was helpful, friendly, and understanding that I needed a quick turn around! Great shop! | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Alex AThe experience I had at Larry H. Miller Volkswagen Avondale was one of a kind! The best world class service that no other dealer I’ve been to before came close. As soon as I walked in to when I left with my new ride was easy and an enjoyable one. Thumbs up to the whole team that got me set up! I’m happy to be part of the VW family! T | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Nelson M. BryantFast service. Reliable staff (Luis is one the best service consultants). Despite having frequent vehicle (Atlas) issues (specifically, A/C for the last 5 years), Larry H Miller VW avondale has always provided high-quality service. Very easy to schedule and often get spots that match my schedule. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Melissa MendiolaWe have bought 5 cars with LHM Volkswagen Avondale and have had no issues with them and we recommend them to everyone we know that is looking for a car. Service center has always been great to work with as well. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Maya EwingMy first service appointment was a positive experience. I was promptly greeted and checked in. Clean and comfortable area to wait for my car. Good communication from the service representative on the progress and timing of when I could expect the service to be completed. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Jazmin SanchezSarah was really nice and helpful with my service! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Rosa GonzalezLuis Acosta helped me with everything. Gave us the best deal he did everything he could for us to leave happy. He is amazing fully recommend to go with him. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Paul MundoThe service department has been phenomenal with communication and getting my washer fluid leak and SiriusXM radio fixed. Mckenzie Bensen has been wonderful to work with and very communicative. Thank you for servicing my Jeep for the last 8 years! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Jake MageeService guy was friendly. I’m concerned about the lack of knowledge in the eco diesels that they sell. Never been asked about my fuel filter that needs to be changed every other oil change, don’t know where the drain plug that separates the water under the jeep, “it’s by the fuel tank”. Ohh. Thanks. I figured it out myself, and they | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Angeli VillalobosI purchased vehicle in 12/2024. Too late to detail, fine. Get it “detailed” a month later and they don’t even vacuum the inside. What type of detail is that!?! Bring in for a n oil change and they are running behind 3/4 hrs. What’s the point of an appt?! Pick up vehicle they don’t even wash it and they left garbage on passenger side | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Gloria Murillo-DeRosaAwful customer service!! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Alex JuradoI took my 2022 tacoma for an oil change today and gor my surprise the oil plug is leaking.... Do you guys have certified mechanics or oil change are performed by a teenager boy out of high-school?? | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ demetreus yellowhairGreat experience all around from the second we met our salesman Lawerence James. He went above and beyond to get us the best deal possible. When we thought the deal was great he kept working harder and exceeded our expectations. Definitely come and let them get you into the vehicle you need. Finance department is excellent and very k | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Patrick JamesDropped the truck off Friday for a broken tension pully - by the following Thursday had to go in and ask what the Heck was going on. No communication. " oh we are waiting on the serpentine belt" me "really", " might be tomorrow" place is joke. I had one in my garage, dropped it off and they replaced they pulley. They hold your vehic | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Kenia Armentadon't recommend you doing any type of service with larry h miller avondale. my car had been sitting in their mechanic shop for 5 months.. after i was finally able to get it back ,and it didn't feel the same . car wash not washed ,nor did they offer any discounts for the inconvenience they caused me .. i had such a bad experience with | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Bryant ChaparroHad a coolant issue. JR from the service department was quick to help me resolve all issues. Along with getting my service completed faster than expected. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Rene DuranExcellent, fast and efficient service in my Ram today. Thanks | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ MariahI had a fantastic experience at Volkswagen service thanks to Mike. He was friendly, professional, and made the entire oil change process smooth and stress-free. He kept me informed throughout, answered all my questions, and got everything done quickly. Great customer service from start to finish—thanks again, Mike! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Chloe CoteI had a great experience working with Andres. He was very professional, answered all of my questions thoroughly, and made the car-buying process painless. I would highly recommend Andres to anyone looking to buy a car! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Denise CombsSarah the service advisor was great! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Beatrice AcostaAmazing Experience! Everyone was very nice, friendly and professional! Oscar, Rey and Lawrence made our experience very smooth and easy! We are happy with our purchase! We definitely recommend!!! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Mary wolfeI first contacted Larry Miller Volkswagen, and talk to Eric a few minutes, gave him The information He wanted because we also had a trade-in. No one called us back but three days later Eric called us and apologized. He giving my information to someone else and Becausehe had two days off. The person who was supposed to have called us | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Peter MendozaChristopher llamas was a huge help while I was walking around looking for a new car. He came off very personally and knowledgeable about what’s on the lot. I will definitely be back to buy my next car from him! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Jack JonesGreat buying experience easy and fast transaction thank you again to Danny S for making this easy | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Brianna VaughnBought my first car from the salesman Christopher and he did an excellent job and explained everything perfectly. He had all the patience in the world when explaining and helping me through this process. Had a great experience and would highly recommend him as your future salesman. Also I went to Willy to do my finances and he explai | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Philip KaiserHad a good experience with a minor hiccup. I contacted a salesman with the exact car I wanted for a specific price. No argument there, was ready to purchase unseen. Ran credit, sent in licenses, etc.. all before I went in. Have purchased 2 cars like this before, this year, no issue. Went in, test drove the car, done! Sale... Then we | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ AL BrownWhen I arrived (and I admit I was 30 mins early) I was not greeted and had to get out and walk into the service advisor area. Once in there I was taken care of immediately. No one came and spoke to me I was just sent a message about things that were recommended. I was sent a message that my car was ready and was a little upset becaus | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Suleka RentyMike at Larry H . Miller Volkswagen in Avondale. Was great to work with and really went above and beyond. I highly recommend him. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Corina Jani KingWonderful people and great service,always!!! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Rebecca BartleyMike Favela is one of the best salesman I have dealt with. He and his team were honest and quick to get me in and out with the car I had been looking for. Thank you! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Mercy MwangiGreat service! Mike explained each step of service, the areas of concern and service completed in a timely manner! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ mike ehrhardtWent there for an oil change on my 2002 ram 3500 diesel. The service advisor stated my waiter oil change would be 2 hours and she beat it by about 10 minutes. Was very happy that she gave me an appropriate time estimate! Thank you! Also the comfy chairs in the waiting room made it easy to chill. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Tomcat 1stMike was friendly and helped out well with the service on my car! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ lucas misaelLuis in service was great! Got me in and out. Thank you! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Lorenzo GarciaMike E. was such a great help! I enjoyed him educating me on my spark plugs! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Karla AlvarezAmazing service!!! Jesus helped with all questions and helped get the jeep of my dreams! And the manager was amazing to work with as well. I will be recommending this dealer to all my friends and family! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Eduardo TenaTook a very long time on my service today | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ betty jeromeEstevan was really helpful and informable about the needs of my car. The service was great from the whole crew working on my car | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Dominique GeorgeI worked with Freddy, salesman, and Willy, finance manager, and they were both amazing. This is my first Volkswagen and my best experience buying a vehicle and I buy one every 2-3 years. I highly recommend and I love my new Jetta ??. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Jason MendezArthur was a great guy to work with. Not pushy very patient and offered alternatives. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ AZHUNTER 69Salesman was great. Needs some improvement in the finance department. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Kim SearsWorst customer service. I dropped my car off 8 days ago with an appointment and was told it would be two days before it could be looked at. Okay fine it sucks since we were given an appointment but I get it. We had already been 1 week out my jeep at another mechanic who tried to fix it but got a notification saying the system was loc | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Raynard WalkerTerrible service department is a joke and they love to put you on hold just to hang up. I scheduled an appointment still waited 30 min after arriving just to leave my car there for 2 days and no one worked on my car. I had to take it to the bell rd location just to receive proper service | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Ruben RodriguezSeñores mucho ojo en este Diler al firmar chequen bien lo que firman chequen al 1000 sus contratos ase un año mi esposa compró un carro en este Diler creída que le avían puesto la aseguranza Gap durante el año ase unos días le chocaron el carro a mi esposa y le isieron pérdida total y al checar lo de la Gap resulta que no la tiene y | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Stacie DovganTotal scam dealership. Posts pictures of a vehicle online that isn't for that car. Really disappointed that the dealership has false advertisement. They are advertisement price for one vehicle and showing insides of the upgraded version. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Dwane KarelsArt Badowski and Jesus Aguirre were amazing. No BS, no hard pressure and straight to the point t | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Jean CosgriffGreat experience very professional and easy to work with | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Jenny AIf you guys are looking for a service advisor with knowledge and time on the job reach out to JR, he is thorough when it comes to the maintenance of my vehicles no matter how big or how small the maintenance that is needed on the car he tells us and I appreciate all his work. JR Thank you for all you hard work. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Sherry UpshawThank you Larry Miller Dodge Ram of Avondale for such great service from a first time Customer! My service attendant Kary was excellent and very attentive and thorough! My SUV was serviced in less than 2 hours and the price was right! Thank you! | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Kozabre 24As someone who has had previous negative experiences at this service center, I was pleasantly surprised during my recent visit. McKenzie was very helpful, efficient and polite. Going forward, I hope to only deal with her if my vehicle needs service at this location. -Brett K | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Paul MckimCliff is easy to work with. Great service. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Michael M.The sales experience was pleasant and easy-going. I would return to LHM VW to do business. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ George BradleyFriendly, helpful people I wouldshop there again | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Amanda LovelessMike Favela was our sales person. He was friendly and found exactly what I was looking for and had us pre-approved before we got there so the process of buying our Atlas was seemless. He did not try to talk me into anything I didnt want, which I was very appreciative of. Ask for Mike! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Cesar CastroI have scheduled service for my vehicle last week. No one has confirmed my online booking. As if service department is purposely avoiding or refusing to service the vehicle this dealership gave us. What is wrong with trying to solve an issue? | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Matt RKary is the best! Always a quick and easy service experience. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Noemi CastroI unfortunately had to make the decision to trade in my 2021 Volkswagen Tiguan due to maintenance issues. My husband and I were fortunate to find Lawrence a second time, as he helped us purchase our first VW vehicle! Lawrence James, at Larry H Miller Avondale helped us out so very well! He made the process smooth, was thorough, and e | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Tom SaddlerJesus did a great job with the sale. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Brian StewartFast, friendly, service. Good value with the happy hour oil change deal. Thanks Victor Daniel | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Jorge EncinasShe doing a really good job and helps a lot | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Ruben VillaI had an appointment at 7am for an oil change and expected my truck no later than 10am. I opted to have my brake fluid changed and I didn’t get my tuck until almost 4pm. I called multiple times and my rep was not available and nobody could give me an update. Next time I won’t accept any of the “add ons” found during the inspection. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Perrie GillWorst dealership I’ve ever been to. Terrible customer service, terrible estimated time for repairs literally I suggest firing every single person that works there and starting over. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ cindy robinsonEverything was wonderful! Mike was great, explained everything and was super helpful. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Darrin PunzoFantastic Courtesy Sarah was wonderful and very well versed in her field! She took the time and made we aware of the situation and explained everything in detail I highly recommend using her She is the face of larry miller Volkswagen and exemplifies what a service advisor should be!! Thank you Sarah for your expertise and industry kn | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Douglas JonesThe staff were great to work with. A true no hassle buying experience from the sales person to the finance person. I highly recommend this dealership. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Hector BatrizBest service I have ever received. Drove 5 hours round trip because this dealership was highly recommended. Neither the service or the Jetta we bought was a disappointment. Im getting ready to buy second car for myself and will definitely do the drive again soon. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Kevin ClarkI'm a first time car buyer and Art Badowski made everything super easy for me. He listened to exactly what I wanted and made the whole experience very low-stress. I love my new car and it's all thanks to him. Thanks Art! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ N CEasy drop off and pick up. My vehicle was serviced properly with no issues. Going back soon for other recommended repairs. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Christina CrankMcKensie was my service advisor, she was fantastic, friendly and communicated with me throughout my service. This was the best customer service I have ever had at Larry H. Miller in Avondale and I have been going there for over 10 years. Thanks again, Mc Kensie! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Chris MorandoThank you Sarah for helping me with getting the appropriate services for my car. I went in to get a part replaced for my car, and it was no hassle working with them. I was able to get the services done and it worked out surprisingly well, most dealerships will ask for an arm and leg; Here at Larry H. Miller, everyone was understandin | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Cesar CastroDecided to trade our vehicle for a “Certified” 2022 Taos. Purchased the vehicle on 04/09/25 and that same week we made it clear that the key fob will not auto start the vehicle. Manager Oscar got in involved and is well aware of the situation. The vehicle was left at dealership on 04/16/25 and they ran troubleshoots for days. They as | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ KyleI am torn between leaving a 5-star review for Sarah because she was very nice and helpful, and leaving a 1-star review because the service times and quotes at this dealership are ridiculous. Dropped my car off for extremely minor maintenance (oil change + tire rotation) and it took them a full 3 days to complete the work, and the onl | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Linda JohnsonClifford was professional and very helpful courteous and gave me a lot of assistance during my service with Larry H Miller Jeep. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Brooke SiemekFreddie treated us so great! He was respectful, kind, and we left feeling like we got a great deal. We drove over an hour to work with Freddie. Thank you so much! Excited about my new Atlas. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Sean SenecalThe guys were super busy as usual but made it a priority to get my car back to me same day. Beyond happy and will see you next oil change. Thanks again | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ david taklaSpecial thanks to the sales representative Mr Freddy | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ KyleI am torn between leaving a 5-star review for Sarah because she was very nice and helpful, and leaving a 1-star review because the service times and quotes at this dealership are ridiculous. Dropped my car off for extremely minor maintenance (oil change + tire rotation) and it took them a full 3 days to complete the work, and the onl | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Vany VOscar was really helpful the entire service!!! No complaints at all. Thank you again Oscar | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Manelick ContrerasLJ was helpful and patient has sold me my previous 3 vehicles! | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Laurie S RoonHad my best customer support experience at this dealership. It has always been okay, but today was also the top communication effort. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Kim HowardGreat service on my maintenance but on exiting my car got a large crack in my front window after going through dealers car wash and then discovered I am responsible for it! | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Mercy DuranI’ve been with Larry Miller VW for over 15 yrs…and I have never been treated with BAD!!! Customer Service like I did today!! Specially with the mechanic guy that worked on my car.. He brought out my car up front with a flat tire and had the nerve to use the ‘F’ word to me!!If it is possible can someone refer me to another place to ge | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Vincent CondrathExcellent in every respect! | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ MELISSA ROSSToday I just purchased a new car. I hate when the time comes to purchase a new car but I came to Larry Millers Dealership and met Freddy as my sales person and my experience was the best ever at a dealership Freddy you’re awesome. I love your calm, personality and you did a great job for me. I felt very comfortable about my deal and | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Rhonda BruisedheadThe sales person was very nice and friendly, the finance person also did everything he could to get me a good deal. But, the vehicle I got apparently had so much issues with it. A week after I purchased my vehicle, it’s been in the shop since. It’s been a month and they finally received the parts for it. Luckily they have the dealers | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ clarissa castroDO NOT RECOMMEND taking your car for service they take your belongings. I had 2 designer glasses in my car when I went to pick up my car they weren’t there they said they were going to investigate and they didn’t do anything about it be careful. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Ashleigh FraserI recently bought a 2025 Jetta SE at Volkswagen, and I can’t say enough great things about our experience with Eric Tafoya. From the moment we walked in, Eric was not only professional and knowledgeable—he was incredibly personable and genuine. He made us feel comfortable and valued every step of the way. Eric took the time to truly | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ J RuRuben helped us get into a 2025 wrangler rubicon. Great customer service!!!! | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Karla AlvarezAmazing service!!! Jose helped with all questions and helped get the jeep of my dreams! And the manager was amazing to work with as well. I will be recommending this dealer to all my friends and family! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Kyle ThetfordBest customer service I have ever received from a dealership bar none. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ CatSarah was amazing and the service was excellent! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Bronson CroftStopped in there today and worked with Arthur B. Arthur was very professional and made the entire process easy. The dealership as a whole was clean and felt welcoming. There was no rush or feeling of being pushed and prodded. I’m sure all the staff there is great, but I would certainly recommend Arthur. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Ofelia RodriguezI really appreciate the professional and friendly service I received today! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ andre sanfordGood experience, check in process was great. The work was a long process but I had time to kill | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Azia HalsteadTook my car here for a check engine light diagnosis on 4/7/25. I was told it could be a 48hr turn around. Which I then inquired regarding any available courtesy vehicles, while my car was in there shop. There was none available but was told that I would be notified when any were; too easy. On 4/9 I called because they still hadn’t pr | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Shakria GarsideWent in with issues that were resolved after spending $2,600 on repairs, left with additional issues, was told it was something not related to the work they had already done, got charged another $600 for that and STILL have the same issue. They kept my truck 5 days the first time, 4 days the second time. Didn’t wash it, didn’t bother | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Jesus GutierrezGreat place. Have been coming here for the past 5 years. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ bianca serranoGreat service mark made it so easy to get my car in and out and provided great customer service | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Trevor SimmonsScott Randel was very helpful and kept me updated every step of the way! Excellent service | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Linda CamachoWas able to get me in quick as I needed to be at work | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Debbie ClarkWas great oil change and read call all done about a hour. Got a car wash. Still waiting for a part on back order. It been 7 months. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ C. W. CheneryI will never buy another vehicle from this dealership again. Their customer support for repairs is simply awful. We had an issue with a radio update that was forced on us by Jeep. Their tech broke the radio with the update and then charged us a deductible to fix it. I've been lied to and dismissed just to get me out of the door. Pro | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Tito FregosoHad Ledell Player(maintenence lead)tell me that he would fix my problems with my car (supposedly was moved to other dealership) at no cost except 1 time payments for extended warranty. The dealership didn't honor his deal, now they don't want to fix what they messed up on my car. Went 4 simple oil change; came out no reverse lights, | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Richard RamirezWent for a oil change came out with back lights not working back up cam not working..got called to pick up my car when I arrived they said I already picked up my car..not a good place been a hassle | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Ceci VelasquezThis review is on behalf of my daughter. She’s too sweet to leave a bad review - but I’m very upset that she has been given the run around by the service department for months. She purchased a Jeep here not even a year ago, and had issues the first week from taking it off the lot. So today she goes to have to vehicle checked again, a | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Katrice SI wasn't looking to purchase a vehicle yet, but I was offered a pre-financed offered through my credit card company. I reached out through the internet to inquire about the offer. Jurmaine Easter responded and gave me a call. He asked about my financial details and said he would work some numbers for me. He had me a great deal immedi | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Charles FernwaultMckenzie (my service advisor) did an excellent job getting the maintenance done on my 300. In an out no problem | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Anita ScottOscar was amazing from the time I walked in to the time I picked my car car up. He went above and beyond to help me and answer any question... | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ E & M GSales person was great, finance person was great also. On the other hand purchasing a vehicle at 74k you would expect to have the vehicle detailed and ready to go. Next morning I had to take the vehicle and have it detailed, had to pay for it, and found door screws that I’m going to have to figure out how to replace that came out. Ca | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ kaikai mathisService department has poor communication. I got an oil change and they told me my head gasket needed to be replaced. I scheduled an appt for 2 weeks later at 8am. On the day of my appointment I was never updated on the status of my vehicle so I called around 5pm and Oscar stated my car still wasn’t looked at but it would be looked a | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Kaelyn WalzelThese guys are great. They addressed my concerns with my Tiguan right away Everyone was helpful, professional & kind. Thank you! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Tyson WalkerDavid Anderson and Arthur were awesome! Took care of me on a brand new 2025 Rebel and made the process a breeze! Highly recommend these guys | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jeremiah BurkeNo pressure sales, great price and quick in and out buying process | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Zachary HernandezI’ve gone other places and still no comparison to this shop. They always go above and beyond. Trent Beatty seems to be on top of things with all his service advisors and techs always gets thing done pretty fast. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ jesus laraService was great , service advisors were very helpful and took the time to provide me with all the help I needed. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ riley garciaStaff was helpful and professional | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ GarrettBest service dept I've dealt with in years. Tino is the man! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Donny GonzalesGreat service!! The fleet service department is top notch!! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Lino SaldanaService was great, will be back | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Bearded WonderbreadReliable, Fast, Friendly and Transparent. Always given. Lear direction and assessment. And Tino is a phenomenal tech. Respected and respectful! Always treated fairly. Highly recommend. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Cheyleeann AkinaGreat experience good service | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Kirja CarlosI reached out to this dealership after finding a car on visor to confirm if they still had it, Mike helped me out and showed me similar cars they did have on the lot. I went in on Friday, worked with Yolanda and Jeremiah, they were so friendly and helpful. They made me feel comfortable and didn’t pressure me. I negotiated back and fo | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Tim HutchinsonGreat customer service!! Excellent people work hard there | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Baeyun KimEverything was perfectly done as I wanted. Thank you Sarah for your effort to make me understand what is going on. Very kind. Nicecircumstance too. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Kirja CarlosI reached out to this dealership after finding a car on visor to confirm if they still had it, Mike helped me out and showed me similar cars they did have on the lot. I went in on Friday, worked with Yolanda and Jeremiah, they were so friendly and helpful. They made me feel comfortable and didn’t pressure me. I negotiated back and fo | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Michael WynnEric Tyree helped me with my Jetta service, and he was phenomenal. I would highly recommend this dealership and service center. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Mary UrangaVictor was great and took care of all my needs with a smile! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Anahi Estala10/10 for the auto service department! A special shout out to Mike for his stellar customer service! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Siana RamirezAldo was who helped us, he is the best! I didn’t think we were going to qualify, but he did not give up on us. We are very satisfied with the customer service and he explained everything process was easy. I definitely will recommend my family and friends to come here and see him. Thank you! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Cristina EscobarAs always, thank you Scott for your help and great customer service. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Ana GonzalezAlways very helpful in all my vehicle needs. Esteban (my service tech) was great, nice and professional and always kept me updated on where my car was at. As well as Juan (service manager) making sure I was updated and ok while I waited for the service to get done. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Brenda RamirezMaria was a very great service advisor 100/10 . She is always super helpful and understanding and gets everything done the proper way . | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Stephanie TrujilloA big thank you to Christopher Llamas and the entire team for making this happen! I absolutely love my new SUV. The overall experience and customer service were exceptional! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Jasmine HernandezI usually get scheduled with Francisco but this time I was with Steven and he was great! He was so nice, has a welcoming attitude, upfront about the eta and costs for my repairs. These are the go to guys here for sure! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Brannon TaylorTime and time again my service consultant Mike Erickson demonstrates exceptional professionalism and keen insight on my vehicle maintenance needs. Another satisfied vehicle service completed. Thank you!! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Michael KolsteGreat experience from start to finish. Jesus was our salesman and helped us through the process of purchasing the vehicle from out of state. Would recommend them anyone looking | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Rj FlomoLJ was amazing and helpful definitely would recommend anybody going to him if you want to get the best service | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Alfred VercruyssenExcellent quality service. As always. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Luis CamachoThey fix my transmission problems very please! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Jaime MezaGreat job by my service advisor. Was able to take care of me quickly Always nice to get service here Jr and Kary do a great job and always looks out for there customers | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Ju Woo (Juwoo)Kary in the service department was phenomenal she reassured and answered all my questions regarding the service being done and also assisted me with transportation between the dealership and work. Thank Kary! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ william palowskiOnce again I got great service from the dealership. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Diana CruzThank you Kary for the oil change definitely one of my favorite express advisors always there when my car needs her attention always help me with a smile and good vibe | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sara Olguin TorresOn the morning of April 10, 2025, at 9:28 AM, I arrived at the dealership feeling overwhelmed and anxious. My 2017 VW had lost its traction belt and the battery light had come on. I was on the verge of tears, but Ms. Sarah Kutcher immediately stepped in and helped me feel calm and taken care of. Her kindness, professionalism, and gen | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Liana SainI knew I'd be heading to LHM Volkswagen when I was ready to purchase a new VW (based on how well I was treated when taking my older Passat in for service). The good folks there at LM didn't let me down and the buying process was honest, straight-forward and relatively quick and easy! Would highly recommend this dealership! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Latonya SmithThey are really slow, if you have a appointment you should not have to wait no 4 hours, for a oil change. they don’t keep up with when your car is finish being service, you have to keep checking cause they are not paying attention to their so called service app | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sandra UliaszNot the best experience..I always dread having to bring my car into the dealership to begin with..this time was icing on the cake..unless I have a factory recall I won't do it again..ever...I recommend finding a trustworthy personal mechanic and buy your car parts that need replacing online..this place isn't here to help save you mon | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Marlene NajeraBought my car on February 15th. It’s now April 10 and my bank has not received the title. I can’t register my vehicle until the title arrives. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Ann ArtisThe service department is top tier! I have had my car serviced by JR R more than once. He is fast, reliable, and trustworthy. He is the only person I trust with my Durango | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Micah KerrI had a fantastic experience at Larry H. Miller Ram Avondale! Angie Moreno made the sales process smooth and efficient. I appreciate the no-nonsense approach and how quickly everything was finalized. I highly recommend working with Angie if you're in the market for a new vehicle. Five stars for the dealership and especially for A | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Ron BurrisI had a good experience working with my service writer Mark after a bad experience do to a tire rotation performed at a tire shop. Mark kept me appraised and worked with the shop causing major damage to my truck and got me back on the road again.. Kudos Mark, thank you! | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Ashley WadlingtonSarah was wonderful and informative. And of course my car was taken such good care of. As always. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Jennifer DicentSarah was amazing. So glad she was able to help. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ William BritoI want to give a shout out to Eric Tafoya and Willy Perez. They were very helpful the entire process and very professional. They listened to my needs and didn’t try to pressure or over sell. Would recommend 10/10 because of the service that they provided. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Niko HafleyHi, I’d like to provide feedback on my recent recall visit. Despite scheduling an appointment and being told a loaner would be available, I was denied any assistance. A manager was present but offered no support, and when we spoke to another service manager, we were told getting a loaner or ride was impossible. This lack of customer | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Nicholas HiattThis place is a nightmare! First of all they should put the service department IN FRONT of the sales department so that all potential buyers can witness the fact that once you end up in service you will find nothing but advisors that brag openly about driving everything but Jeeps (they mostly claimed to drive Toyotas, and it’s no won | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Rene PerezThe team went above and beyond expectations. Thank you! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Dujhan B (The Captain)The best guy I know is Mike! When I have an issue with my car.. I go to Mike! When I need things done… I go to Mike! I’ve gotten the best service from the whole team and especially the service department. Thank you for everything you do Mike! 2019 Atlas Owner here ?????? | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Nakia MitchellJurmaine Easter went above and beyond for me. I love my new car! Go in and see him now!! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Ron NelsonRobert. My adviser was very pleasant to work with no problems.Everything turned out great.See you soon. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Zane Hill"Robert did an outstanding job! Larry H. Miller always comes through when I need work done—reliable and professional every time." | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Angie RoeI'm extremely disappointed in the service I have received. 3 months of trying to figure out why my vehicle is leaking oil. It seems like they keep guessing the cause. I'm going to exhaust all my options with them so they can't say the chance wasn't given to them. I just want them to make it right! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Lisette OrozcoUpdate; Spoke to the service manager who was condescending and spoke to me like I was an idiot. Attempted to “mansplain” the car and invited me in for a “show and tell” to explain how they didn’t damage my car despite our paperwork from the last services with zero damage upon inspections. Barely let me get a word in and proceeded to | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ elizabeth estrellaI had my VW diagnosed on a Saturday. I was pleasantly assisted by Sarah who was so professional and friendly. I was in and out with my car service taken care of. Thank you | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Salvador CardonaGreat service and help i really appreciate on helping me get my dream truck thanks to Eric and Ed | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Benito TorrezAlways the best from Larry Miller Avondale. Thanks you | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Esther ZExcellent service and communication yet again! Would def recommend this dealership | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Happy JeepsterI consider myself a hard sale, I know what I want, color, features, price, and interest rate, and will not deviate. Mr. Aguilar, within his realm, helped me to accomplish my goal in every way possible. As a result, I now own a new Jeep. I have nothing but great admiration for Mr. Aguilar and LHM Jeep for their professionalism toward | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ Happy JeepsterI consider myself a hard sale, I know what I want, color, features, price, and interest rate, and will not deviate. Mr. Aguilar, within his realm, helped me to accomplish my goal in every way possible. As a result, I now own a new Jeep. I have nothing but great admiration for Mr. Aguilar and LHM Jeep for their professionalism toward | Read Full Review4/7/2025 12:00:00 AM | Cars.com
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★★★★★ Lisette OrozcoTook our Jeep Wrangler in for an oil change. During the visit, they came out with the engine oil cooler in hand saying it was broken, quoted us over 1k to fix it and refused to admit their mistake. Never had issues with our oil leaking or anything before that. Took it to another dealer and 3 different techs said it was definitely bro | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Bianca UriarteI’ve had an extremely frustrating experience with this dealership’s service department. It’s nearly impossible to get someone on the phone, and when you do, there’s a serious lack of communication and accountability. I’ve brought my vehicle in multiple times for the same issue, and it still hasn’t been resolved. My service advisor, | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Mike BYes the part came in and it was soon installed, even washed the car. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Mario BallesterosI just bought my daughter her first vehicle and it went great. Angie was very helpful and showed us different vehicles and explained everything very well. For sure we will come back and recommend to friends and family. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ PaulyGot my car back in worse condition, stated repairs needed , further down said I needed additional repairs ( ones not covered by warranty ) after almost 2 months finally received my car back. service tech told me he couldn’t get my vehicle into first gear because I had a “tricky clutch” even though I never had a “tricky clutch” and th | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Cherie BullCame in today looking at a Honda civic with a certain price range, got blessed with Danny and although we were unable to get the original car we wanted, he went above and beyond and got us a brand new car within our price range that we love. It was so efficient and just an amazing experience overall. So happy with my new car and will | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Tim ArnoldAwesome experience, great to work with Eric on getting my car maintenance completed. Happy to come back again! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ omar vizcarraHorrible experience, I tried taking the truck several months back while it was still under warranty and they told me that I needed to leave my truck for about a month or two without offering me a loaner vehicle. I took it in recently to get checked and fixed. They told me it was one thing, they charged me for it, then they told me it | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Stephanie BacaMark was great! Friendly, attentive and detailed when explaining things, he got the job done quickly. The service was 10/10!! | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Thomas NicholsExcellent service purchasing my new jeep willy's. Sales person answered everything I wanted to know. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Janice “Lilgall” GallowayMcKensie was amazing. Got everything done and kept me aware. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Shea DoxieGreat service and excellent communication all around | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ David RoblesLawrence James is amazing. He’s been helping us for years! We’ve bought at least 5 cars from him. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Scott ReedWorked with Jurmaine! He was amazing and incredibly helpful. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ bethany molnarAngel was super nice and willing to go above and Beyond for me. He was willing to drive the car to my house to test drive it! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ tristan wrightFront desk was nice, but unfortunate error by the person who was helping me. They made the mistake of not taking my keys to the sales desk to pick up after I arrived after work. I took 3 separate Ubers in 12 hours because I was promised I could up the car. They only discounted my bill by $60 after $70 in uber fares on a bill that ex | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Will DJust an awful experience and horrific customer service from the Service area! Brought my vehicle in for service and after 10 days picked up and took it somewhere else! Total disaster! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Ekatherina TaylorExtremely unprofessional. The communication on what my car needed was never provided. I had to ask, even then I got “everything is fine.” When I dropped off my car I had more than 1/2 tank of gas. When I received it my gas light came on. Karma is serves for good and bad. This case I hope they are ready for their karma. You shou | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Kenia Armentaterrible customer service in service department | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Peter SlonskiThey forgot to tighten something in front end Car clunked over bumps | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Don LoDicoAlthough slightly backed up. Service department is top notch. Had all 30k Service done + alignment & engine/cabin air filter. We've been with LHM since 2017. We have bought 2 new vehicles & tried to buy a 3rd used vehicle but my timing did not work out. We have always been treated well by both the sales & Service department. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Scott BlevinsHad some A/C issues and our advisor Scott took it further and found some issue with our suspension. Our advisor guided us through our warranty process and made sure everything was covered. Thank you Scott | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Mary ThompsonI got a the perfect ride to replace my current one!!! Mike Favela made things so easy and was very helpful in finding what we needed, with the best/affordable rates. Im so happy with my new Tiguan!!! ?? | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ fernando urrutiaExcelente servicio. Recomendado Juan Martínez | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Ron RamosKuddos to my service technician Sarah she made an extraordinary job on my 2017 vw beetle way to go Sarah I give you +10?? | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Kiera SmithDanny helped me into my new BMW and I couldn't be happier with my new car and how easy it was to trade in. Thank you for making the process quick, easy and efficient! I would recommend Danny and Larry H Miller to anyone in the market for a vehicle! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Joseph metznerMy sales guy was Eric Tafoya very professional, knowledgeable and went above and beyond to make sure we had a enjoyable time at the dealership | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ sandy hernandezI just want to shout out Chris llamas for making my experience so smooth. Chris was patient and not pushy at all whatsoever so I was capable to make my purchase in ease and not feel pressured to purchase. He was very well spoken and answered any questions i had. After experiencing a horrible encounter with another sales man that was | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Alexis Cervantes SaenzWent in to work with Eric Tafoya. I was looking at a Jetta and he gave me all the info I needed. He answered all of my questions. Left with a Brand new Jetta. Now I dont have to worry about my old car breaking down as I can enjoy my new one. Please go see him, he will help you out. Thank you Eric and Thank you Larry H Miller Volkswa | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Brenda StephensKari was so helpful during our visit. The Ram and Challenger were in for oil changes. She kept us up to date with the estimated wait times, and what the technicians found for repair/replacement. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Heather HuntOscar was absolutely ?? amazing. He helped from the moment i stepped through the doors until I had my keys back. Great customer service, great communication, transparency was appreciated!!!! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Kiera SmithDanny helped me into my new BMW and I couldn't be happier with my new car and how easy it was to trade in. Thank you for making the process quick, easy and efficient! I would recommend Danny and Larry H Miller to anyone in the market for a vehicle! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Laura CamposI recently had the pleasure of working with Christopher at Volkswagen, and I can't recommend him enough! From the moment I walked in, he was incredibly welcoming and attentive. He took the time to understand my needs and preferences, guiding me through the entire car-buying process with patience and expertise. Christopher was knowle | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ gameboythank you angel for helping me out with getting my 2025 Jetta! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Ulysses GarciaWas car browsing and I was very well helped out by Mr. Eric Tafoya. He explained everything in detail about different types of cars and what would best be beneficial for my needs. If you guys come across this dealer have him take care of you !! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Aarica CervantezI loved My experience at Larry H Miller. Christopher llamas was such a Help when it came to picking my car. He was patient and understanding. thank you Christopher and Larry H Miller for your professionalism and my NEW CAR! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Barbara SavageThe young man in the service department was prompt in getting my car in for the oil change. He explained everything that was done and escorted me to my car, thanking me for bring my car into the dealership to have the service completed. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Vianey RamirezRecently was assisted with the purchase of my new family car by Eric Tafoya, Eric was a knowledgeable sales person, who also understood my needs for my new car, aside from working with me to ensure I got the best deal! I highly recommend Eric for any purchase as he is an individual who can make things happen! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Katherine WillettBEST EXPERIENCE EVER! THANKS DANIEL SANCHEZ! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Nory M.Thanks Mike for going above and beyond.. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Ava SlovenskyJuan and Esteban- I am sure are very nice people however I am a business woman and the service quality was lacking. This dealership wanted to have my car for a minimum 4 days for the required fix. Initially coming into the dealership, offered no rental car despite the work days missed. Juan joined my conversation with Esteban becaus | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ 3 VargasCommunication was poor at best. Duration of repair was 5 times longer than I was initially told, this was a recall repair, when making the appointment they told me they had all the parts, that ended up not being true. They ordered part from outside of the country, making a 2 day job last 11 days. When I Got my jeep back, I find it | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Lonzo Kennedy.Took my 2016 Town and Country in to have the idler arm replaced. Had it inspected by an independent technician who told me what the problem was. He advised me to take it to a Chrysler dealership to get it repaired. I called Larry Miller and got an appointment for Monday morning at eight am. Took it in on Monday and was asked if I cou | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ M BArthur Badowski went above and beyond, no pressure, provided answers for our many questions and concerns. His patience, knowledge and professionalism is greatly appreciated. Highly recommend Arthur for your next vehicle purchase! Big thanks! | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Kelly DwyerAwesome, professional, and fast experience with Arthur Badowski! | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Cynthia McGheeService as usual was great. They checked everything, topped off fluids. They even washed my car. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Vanessa OrosHonestly, the best experience I’ve ever had at a car dealership. Customer service top-tier answered all my questions answered negotiations handled super professional, the vehicle presentation was amazing & they had everything in order ready to go so made it super convenient I highly recommend this dealership salesman Aldo and finance | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Donna MexicotteAs always they have superior customer service here. Use them for all my VW needs. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Me MineDon't ever take your car to larry miller dodge auto body on bell. I got rear ended. Got hit so hard it broke the motor in my seat. They had my dodge stratus for 2 months. Picked up my car and the stero kept flashing on and off then the car began to stall so I pulled into Kmart parking lot and gray smoke was coming inside the car. So | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ void visionSteve doesnt know how to do his job | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ tera CheneryHorrible communication. Our tech lied constantly, kept my jeep for days and didn't fix the problem. Edit 3-29 you know David, it's crazy you would try to fix this issue by giving me a number to Jeffery Chang who never picks up or returns voicemail. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Jessica AndradeThank you Angel for walking me through everything and making things easy, would definitely recommend asking for Angel! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Jay CampbellKary has been great. Been a rough week, she has made my service time easy!!l Communicated well! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Steven FunkVery helpful staff, accommodating, no red tape, friendly and of great assistance | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Donna MurdockTerrible customer service. Had my jeep serviced and when I drove off the lot I noticed a loud rattle and found they broke the hood latch. When we went back to the dealership they wouldn’t own up to it saying we didn’t do it purposely and wanted to charge me $250 to put new ones on. First of all they broke it do the right thing and | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ jason lapeanMike was great. Got me in and out super fast. Easy day of automotive work! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Julio cesar Gutierrez HernandezMuy buena atención al cliente excelente y profesional lo recomiendo ?? Gracias a ANGI y Jesús excelente personas muy buen trato | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Rosalie JaurigueWas met with the service advisor upon arriving and was in and out in a timely manner with little waiting.Robert Carter. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Vanessa DuranThis past week going into Larry H. Miller Chrysler in Avondale was the best experience! Not once did I feel rushed or stressed about the vehicle my husband and I chose. BIG AMAZING thank you to Jermaine and Francisco for their help and most importantly for their patience ??. As well for the young man who helped me out in the financing | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Maurice PeoplesService people were professional and curious. I appreciated the update thru email of my service! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Mike MillerTerrible. Had an appointment on a Tuesday morning, but drop my car off Monday night. They had my car just sitting there for days even tho I had an appointment. So I took my car to another location. The guy Mike who was in contact with lied, and said it takes 3 days before they can inspect my car even though I made an appointment. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Carol J NoelckWe did NOT have a good experience. Appt was scheduled and assured that work could be done. Including recall. Upon showing up they said they need 3-4 days, no compensation. After speaking to the manager they did have the parts. 3 out of 4 items were complete. The car remains extremely noisy inside and they did not address this issue. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Lisa LopezIt was a good experience easy and didn’t take too long | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Les PierceGot an early appointment but they gave me the wrong price they up the price over $100 when I got there I waited an hour longer than I needed to based on having to choose whether to have the service done or not I'm not extremely happy with them right now | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Hugo EnriqueWorst dealership in Arizona, it took them almost two years to fix the check engine issue on my brand new taos. They tried to charge me 400 dollars for brakes on a brand new car after I took it for the check engine light, they didnt fix the issue obviosly. Stay away from this dealership please people. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Rolland GilstrapRobert my service advisor has always been great and again was amazing. Always helpful and always communicating clearly. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Daniel AcostaMuchas gracias Angel por el servicio k nos brindaste k dios te bendiga muchas gracias | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ bryana gastelumJavier was very friendly, patient and willing to help in the best way possible to be able to help me leave with a vehicle. Very great sales man. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Jim McGownIt was my first time to have this dealership service my car. Steven was my service advisor and did a great job. Coming from a much smaller dealership was a shock to me. Not use to waiting two hours for the car to be done. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Mary RoperEasy to schedule oil change today. Shared details of other services I may need to have for my vehicle. Always pleasant and professional | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Reggie HollisHorrible experience car wasn’t fixed with worse issues than before after 2 weeks in their shop. Paid 3k then priced at 18k for a new one and that’s after the 3rd inspection was done. Anxiety is why I won’t give my full review I’m done with this place. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Vanessa CasillasI had an excellent first-time experience taking my 2020 Jeep in for service at Larry H. Miller! From start to finish, the process was smooth and hassle-free. Steven, my service advisor, was outstanding—professional, knowledgeable, and incredibly helpful. He kept me informed throughout the entire service, ensuring I understood what wa | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ David BellTerrific job on my Wrangler lift kit! The install was flawless and the parts and service team did a terrific job putting it all together! I couldn’t be more pleased with the quality work by all! | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Tichaona PfukwaGreat team thank you Danny and Miguel for making the deal happen. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Andrew MonahanDropped off my jeep for the pentastar tick and failed mirror motor. I was told it would be a couple of days before they got to it, ok fine. It was there for 16 days. Was charged an extra $100 over what I was told it would cost, mind you I have a 0 deductible warranty, to change plugs while they were already in. I said whatever just | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Anthony AhumadaMy car working great no problems just the wait was too long | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Daniel MoralesThe approval process was fast and smooth Richard was awesome and I would go back again | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Caryn GuilfordSarah was wonderful. She was very helpful and understanding of what we needed done with our car. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Harold MeeksEvery time I come in Robert always make sure everything is taken care of. He always let me know if I need extra service or not really appreciate. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ T WrightDonnie in the service department was great, responsive and helpful, he took ownership of a small issue and made things right! Thanks guys! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Manny sGreat experience here. Miguel is amazing! He went out of his way to make sure everything went smoothly and I got an amazing deal on a brand new car. Quick and easy process. Highly recommend Miguel and this dealership! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Ramon SalazarAnother fail at Larry Miller. Took my truck in for a routine oil change (first time since purchasing it at Larry Miller)… After waiting 4 hours in the lobby, the oil change was complete… The next day notice an engine knock on my new truck, I checked the paper work to make sure they added the correct number of quarts and of course t | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ 602 AlexAmazing experience thank you for the new vehicle I recommend Ruben quintero for helping for anything that us customers need | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Elsa HoseService was great noticed a lot of changes in the employees though. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Rocky BanovacExcellent experience. Julio was great. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ ZoltanThey were great answered my calls and kept. E up to date on my jeep | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ marisol chavezI have had nothing but great service here!!!! They have always went above and beyond for me during my time there! Maria is amazing! And has always educated me on what is recommended and what is going to get done during my appointment for our car service! Thank u!!! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ ronnie ventura borboaThank you everything came out good | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Gladys BallesterosWe had an awesome experience at Larry Miller VW Avondale. Our salesman Lucas was very knowledgeable and patient with us. He wasn't pushy and answered all of our questions. This is our second purchase here with Lucas | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Scott SolisService department had absolutely no clue... no customer service.... barely answers the phone. Took our Fiat in for warranty work. They had the car for 2WEEKS before they realized they can't do warranty work at their location. After having the car for 2 weeks they called today to inform us by saying we have bad news. Worst deale | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Maira CastroAngie was fantastic to work with! They listened to my needs and found the perfect car for me. Her professionalism and expertise made the buying process enjoyable and stress free! | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Miguel CortezWonderful customer service. Thank you to Kary! I got my vehicle checked in fast and they were done with my visit so quick. Will definitely be coming back again! | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Angelica BerumenI love the customer service at this place Manager Steve. Sales people are knowledgeable and helpful Miguel, Lucas and Andres. Thank you guys. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Nikki JohnsonI can’t say enough good about our experience with Lucas and Willy. They listened, they respected our time, and sent us home with the vehicle we wanted with the terms we needed. We are so thankful! | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Louie LedesmaQuick service with great service | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Ana HernandezWas a great experience in and out very efficient | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Regina MickleI absolutely love my new jeep. This is our second time buying from you guys. We are so pleased with our purchase. Jurmaine was very kind and even delivered our jeep just in time for my birthday. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Shaun HammondI recently had the pleasure of working with Robert Carter at the Dodge service center, and I have nothing but positive things to say about my experience. From the moment I walked in, he greeted me with a warm and friendly smile, instantly making me feel welcome and comfortable. He exuded professionalism and genuine concern for my ne | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Darnell LemonsI made an offer on a 2022 Lexus ES 300H with 28,907 Miles on it. Price at $32,425.00 so we negotiated a trade-in and they close the deal but when the deal closed the price of the car had been raised to $36,988 before any taxes or fees were added. On My trade in i owed $45,644.28 They gave me $51,000 on my trade-in. Plus i put an add | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Dana MerrittArthur Badowski was truly wonderful, attentive, caring and ethical. I really appreciated his flexibility, knowledge and commitment to excellence. I will be returning again for my next vehicle. Great dealership. Great people. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ ruben ortegaGreat sales Rep. showed me every options of jeep to pick and test drive! | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ bradley HallRude staff at the SERVICE CENTER. Brought it in 3 times with UNDER 19K MILES and they keep saying oh we don't have parts come back later. Juan is a horrible rep to have talking to clients. In my opinion he needs to be fired yesterday. I've been threatened by this place. If I were you I would look for another dealership. This one is t | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Zachary FurmanI've used the service department twice, one for a recall and another for an the AC not working. They fixed the issues but don't get me started on the service, lack of communication was very much an issue. Both times, they washed the car after begging them not to. Both times the marred the paint. Both times they detailed the car. But | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ GirlsTook my car for an oil change. Our service advisor Kary M. was so nice and helpful ?? | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Paula HollinsThey were very kind and in tune with my needs I appreciate that a whole lot | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Nik & BoLucas and Willy could not have made our purchase easier. We did an internet inquiry this morning with low expectations. We gave them some rigid requirements regarding what we wanted and what we could spend. Lucas's communication was timely and honest; Willy worked miracles in finance. We drove home our CPO VW Atlas Cross Sport after | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Jessica DanielsMike E is always great to work with, honest and up front when it comes to servicing my VW. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ ROSI CORROSúper buena atención, amabilidad. y tratan de que sea una buena experiencia para ti. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ John VLucas and Oscar were very professional and made the whole transaction easy | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ GusCunnilin xOverall great experience. I got the Jetta Sport in the color that I really wanted. I feel pretty good about the deal I got. Lucas did a great job making the buying experience positive. The experience with the GM Oscar was also positive. Definitely worth the drive from Mesa to Avondale. Nothing but good things to say about this deal | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ mariluz arvayoHappy to take my car for service | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Lucy PrimeroAwesome service,Maria was very friendly kept up to date on progress of maintenance.Always take my Jeep to dealership on I10. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Todd ShackelfordWaited 2 1/2 for just an oil change with a 8am appointment. The car never moved the whole time. Left with no oil change and a bad attitude from service department. Never again! | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Tammi MooreI have bought ALL of my Jeep vehicles for this dealership!!! I just bought my NEWEST Jeep which was 2025 GLADIATOR!!! I love it thanks to Emmanuel who was salesperson so he made the process pretty painless!!! I really WANT TO THANK Aurelio in Finance!! This dude should be your modern day SUPERMAN of Finance!!! He got me SUPER INTERES | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jeremy MartinesVery upfront. Walked out with exactly what I was looking for! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Brian CoyleGood job. ?? I was just there for an oil change. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ IdaLucia DelgadoSarah was very professional and attentive. easy to talk to Thank you | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ John StraussI had an exceptional customer service experience with Mike Erickson at LHM VW Avondale recently ,and I can't speak highly enough about the level of care and attention I received. From the moment I reached out, he was incredibly friendly, knowledgeable, and eager to assist. He listened carefully to my concerns and took the time to tho | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Nichole PatricioWent in to get an oil change and came out with a 2024 GTI. LJ was absolutely amazing, we couldn’t turn down the deal. He helped from start to finish and made sure we knew all that needed to be know about upgrading from out previous ride. Definitely recommend coming to Larry H. Miller Volkswagen in Avondale for a new or used whip! | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Brittany PriceLJ helped us get out of our Golf and into a new GTI. Process was fast and efficient and got us a wonderful price. Would recommend this location 100% for services and LJ for sales needs! | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Analee GarciaLuis was great assisting us with our oil change today! Always have a great experience here | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Eric BakerJesus is the man! Took great care of the family. First time buying a car and Jesus got us into the right vehicle at a great price. Definitely enjoyed the experience the whole team is knowledgable, kind, great people to work with, and customer service is off the charts! Larry H. Miller is the place to get the best experience and best | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Linda BeachService desk Luis Villegas was very helpful. Kept me informed. I was given a call our car was finished. We were able to pick up The same day. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Karol CampilloI was concerned about car shopping during this time of inflation. Andres is the car salesman that assisted me at Volkswagen. He was very professional and courteous. I was quite skeptical because of the bad experience that I had, at previous dealerships, with false tactics of pushy sales men. Andres listened to what I was looking for | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Leslie HaleeHad a 1 o'clock appt arrived at 12.30 didn't get my car until 4 20 it sure doesn't take that for oil change no car wash because going to rain my choice I wanted long enough Was going to look at a new Jeep but service is terrible will buy to another | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ gilI've dealt with this dealerships service side many times and every time it's a bad experience, from unprofessional employees that act like you're bothering them trying to get them to fix their bad products, to employees just downright ignoring you on the phone and hanging up on you. It's no wonder Stelantis is a mess right now and I | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Matt RobinsonMy truck was rescheduled a week and a half ahead of time so that they would have the parts that the dealership to do a recall on airbags and a tie rod. I dropped the truck off on Wednesday morning I called on Friday to see what the status was because it should have been only been a one day job. The service advisor told me they hadn't | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Zadie FimbresI had an outstanding experience with Victor at Larry H Miller Volkswagen. From the moment I walked in, they greeted me with a warm, friendly attitude and took the time to listen to my concerns. Throughout the entire service process, they kept me well-informed about the status of my vehicle and any necessary repairs. What really stood | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Colleen LucasMy MIL original called and spoke with Angel Perea and told her that he will not let her leave without a good deal. Angel was very helpful, knowledgeable and accommodating. Miguel the manager was very helpful and did everything they can to get the deal that we want. Finance department Willy did his part as well. Everyone was amazing. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Israel Quintero10/10 Smooth Transaction and great customer service experience! | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Ben RusnakDropped my car off for a quick service, 100k mile maintenance and a safety recall. I was told the repairs would take about 3 hours, but when I called later that Monday I was unable to reach my service technician. I called again Tuesday morning and was told the car wasn’t ready for pickup because of the safety recall. When I called ag | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Josie VillasenorJust left the lot with my new vehicle. After four years getting my last vehicle from him going back to Mike Favela has been such an easy experience and no hassle and to top it off my payment is lower. I am so Thankful for Mike and the team at Volkswagen Avondale.. I for sure will continue to refer my family and friends to him. Thanks | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ AlphaxWolf SmithGot a great deal! Definitely recommend | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Wendy AvitiaVictor Sepulveda Campos was great! And so helpful! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ briannaMike Favela was great . Very pleased with this dealership . I found a car online and he was quick to get me more information came in test drove and had a quick purchase. I highly recommend you ask for Mike if you looking for your next car . ?? | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Stacy ClineGreat experience! Michael was awesome to work with. He kept in communication while we waited for the car to come in and offered a great deal with no haggling. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Stephen BaughnBrought my jeep in for warranty repairs. Sara Kutcher was my service rep. She was amazing. She made all the calls back and forth to the warranty company, which I know can be a pain in the butt, but she handled it with awesomeness. Sara went up above and beyond to help me out with getting my jeep fixed. Thank you Sara. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Drew JamesEvery thing went great and got my truck ready on time,Mark explained everything to me what was done ,Thank You!!! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Jim MathewGreat experience. No pressure to buy- very friendly and knowledgeable of products. Took time to do comparison of pricing on both vehicles. Financing was easy and Cearsor was very pleasant to work with. 2nd time purchasing from them!! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Robert FerraraA 20 year customer... by here and service my vehicles here. Outstanding service all around. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Dayanara GistLong wait to service my car. I didn't get any updates till I started calling, then my car was suddenly ready for pick up that's what a representative told me over the phone 6 deays later... Right after in the app I received a message with everything my car needed. I ended up spending more having to use a rental for extra days!! Phone | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Thomas NicholsJeep dropped off for a 7:20am appointment for all fluids changed and tire rotation/alignment. I didn't get my jeep back until 6:15pm. Great work but way to long. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Jenna StevensPromises Are only good till you buy the car then they claim they never said that....such as needing to get my Jeep serviced for a recall we were promised loaner cars and great service all we got was lies no loaner and a promise of a call back that never came Really sad all together the constant call someone else there is 0 accountabi | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Debbie CookeI am afraid my experience was not very good. I dropped my Jeep off at 7:30 AM on a Wednesday morning for a follow up on some warranty work that I was concerned about the recurring problem. After hearing nothing on Friday I started calling. I lost track of how many times I left a message asking for an update. It was not until the | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Maria Lidia ArvayoMuy mal servicio, deje mi carro por dos semanas y el ruido que tenía me digeron que era normal y obviamente no lo es, compre mi carro alli nuevo y solo tiene 9,000 millas como seria normal un ruido? Mi carro aun tiene garantia..pero ellos no le quisieron hacerse cargo, hasta me dijo el mecánico cuando hable con el que le subiera | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Edgar SalazarI wanna start off by saying I had the worst customer service I had ever experience here. I had scheduled my vehicle drop off for a diagnosis of suspension a week later after me dropping it off I decided to reach out since it went over the time expected by 2 days no answer I called about 6 times over the course of 3 days and kept gett | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ ABought an EV from Mike F at VW Avondale. Funny how he didn’t even let me know that the tax credit could be directly applied to the purchase and transferred to the dealer. Instead he misled me and told me I had to file it on my 2025 taxes. Not surprised that as a salesman he did this to inflate the car price and increase his take home | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Lashina WatkinsTook too long to fix my car and then it had to be returned same day because it wasn't fully serviced properly. They are scheduling to many appointments and cutting corners. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Immanuel GarrettThe experience was phenomenal and exceptional! Salesman Jesus made the process smooth and stress free. He crunched the numbers for me, got me a good deal on financing for the car I wanted, and was just overall respectful and professional! If anyone is looking to buy a car at a dealership, then Larry H Miller @ Avondale is the way to | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ N HammondEach time I bring my vehicle here, I think there is no way they can improve their service, and yet again, this service department continues to impress! I’m ALWAYS greeted at my vehicle, treated with genuine kindness and my service advisor, Robert, never fails to take the time to listen to my concerns. This service e department is top | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Anthony AdrianScott at service department is not customer friendly. I brought my truck in today with starting problems. Scott told me it would be 5 to 7 day just to check what's wrong with my truck. That is not customer service. What dealership tells you to wait a week to find out what wrong with your vehicle. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Jamy OVery good experience.. LJ helped us out ?? | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Shawna HilliardI appreciate the level of professionalism and customer service I experienced this week with the service of my vehicle. While every person I came in contact with were polite, professional, and obviously invested in my vehicle concerns, a special shout out to Mike Erikson who managed the service needed quickly. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Larry ClarkGreat service advisor, great oil change, & great appointment follow up by the service manager. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Jesse McAdoryService experience was very good, Service advisor, Steven Bawcum was very informative of the situation and my Atlas was finished as promised ?? ?? | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Jerry BerryGreat service, done when promised and price quoted was right on! Would highly recommend them. Victoria did a great job! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Travis WashingtonI had an absolutely terrible experience at Larry H. Miller Chrysler Jeep in Avondale. From start to finish, there was zero communication regarding my vehicle. It makes no sense that only the assigned service advisor can provide updates—if they’re unavailable, you’re just left in the dark. On top of that, it’s clear they need to hire | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Alyssa MathisSteve was very nice, and I got my vehicle back much quicker than expected. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Jennifer WodrichFast and friendly at service counter! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Linda BadeOscar is a great advisor. He kept me updated on what was happening. But it took over 4 hours to complete all the service that was necessary. I know now you were short staffed But it is still an abnormal amount of time to complete the service that was necessary. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Gilbert MeadowsService Director Trent can get things done! Service desk red shirts by any name not so much. They should know a little bit about cars and trucks. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ michael labrecqueAfter picking up my vehicle the engine light illuminated. It was not on at drop off. After returning home I looked under the hood to find the dipstick not inserted all the way and the sensor not reconnected. The next day I also had oil on my driveway while the car was not leaking oil previously. The price was great, but everyone else | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Matthew HoffmanThis one's for AltruisticWarrior | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Ernesto GonzalesI typically refrain from leaving negative reviews, but in this case, I feel it is necessary. My recent experience at this dealership was nothing short of disappointing. I had a scheduled appointment for an oil change and a recall-related rearview camera recalibration, yet upon arrival, I was completely ignored while standing in front | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Alba StarkHorrible customer service. I ended up getting my car and going to different dealership. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Jose GarciaLaurence James was great and helped us out!!! | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Al EasterlingKarey was awesome! Very professional and courteous. She orchestrated my oil change and software update in a timely manner, exceeding my expectation. Always glad to shout out great service as we all know is hard to come across these days!???? | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ R JScott Randel in service did an exceptional job on my 2022 Ram Rebel. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ bill vanI set up an 8am appointment to duplicate a key fob for our 2022 Pacifica Touring and arrived promptly at 8am. It took the service department 4.5 hours to get that job done. I’ll not likely be back for service work there except for warranty work. The counter representatives were professional and courteous, so cudos to them. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Larry ClarkGreat service advisor, great oil change, 4 hours to get it done was ridiculous. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ F.GarciaThe Sales Manager Miguel was so rude when we visited Volkswagen Avondale. My husband and I informed the Salesman that I am anxious in dealerships. Our goal was to go narrow down the type of of vehicle we wanted and my husband would go in alone to complete the purchase. We narrowed it down and were asked to wait in a small office fo | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Bob MooreI wasn't told that my jeep check up was an all day affair, otherwise I would have made better plans. As it was i was first in, last out, almost 2 hours after closing. I won't return to your dealership | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Michael CragoProfessional, on time, and reasonably priced. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Chris RogersVery prompt and knowledgeable service. Mike was the epitome of professionalism. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Richard HitchnerSteve in service was great. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ David Velazquez FagundoSúper que buena los mejores se los recomiendo a todos muy buena atención y muchas ayuda en todo lo q necesite | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Sutton ToeniesJust got my first car with Daniel and had an awesome experience! Test drove a car I came to see specifically and did not fall in love with it. Daniel could totally tell with his awesome car psychic abilities and showed me another car that hadn’t even passed my radar but checked my boxes. I LOVED the car it drove so nice and was my pe | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Chelsea ChannellThis was probably the best car buying experience I have had. Danny, the sales associate, was great to work with and made this a hassle free experience. The Finance Director, Erubey, wrapped up the whole experience. If you want a great sales associate, ask for Danny! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Michael DuvallHad an appointment and initially said might be3 hours but they finished in a reasonable amount of time. Service rep Kary was very nice and professional. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Vania MendezAndres did a great job helping me with my Jetta. He was professional, knowledgeable, and went above and beyond to make sure everything was taken care of. I highly recommend him to anyone in need of assistance! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Eliu UkuleleThe experience was great. I had the privilege to work with Lucas. He got me in and out of the dealership and definitely helped us get the best deal in the valley! 100% recommended. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Patricia FigueroaOur Sales person was great. Super courteous, transparent and knowledgeable. Thank you Lucas! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Jenna SpearsIf you need a new car, go to LHM VW and talk to Miguel!!!! He got me into the car I wanted. I am the proud owner of a 40th Anniversary Golf GTI and my 7th VW!! Miguel was patient and held my car for me for three days while I waited on my down payment money to come in. Everyone at the dealership from the top down was extremely helpful | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Zachary MaryattExperience started off with poor scheduling, and poor communication on the service member Steven’s part, eventually Ladell (sorry for the mis spelling) but Ladell finally gave me answers to my questions and concerns. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Staci BolingWent in for a scheduled oil change @ 9am was told it was gonna take 3 hrs, whatever it is what it is get my car back and I got dirty ass mechanic boot prints on my floor. Victor was kind of enough to go out of his way to have someone clean it, only to be told they’re on lunch, I didn’t want to be there any longer so said it was fine | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Jeff GrubbI made a 2 week advance appointment for a factory recall online. When I arrived, I asked where I could wait. The service writer said it would not be ready for 6 or more hrs.for a two hour job. I had to cancel and make the 60 mile drive home.Appointments are not honored. I'll seek another Dealership. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Tony VelaTook car to get oil changed. Got car back and fan was running nonstop. Called adviser for 2 days left message and no call back. I popped open the hood to find sensors disconnected. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ V HenryAt first I was a little skeptical but Miguel and Eric was able to get me a New SUV....Im so ?? grateful!!!!Thank U! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Sheila JohnsonWaited 2hrs to only leave with change oil warning still on and still have to go back so theh can turn it off... Not impressed this time around. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Amber BracamontesI was told I would be there 1hour to 1 1/2 I got there for my appointment and was there a total of 4 hours. I kept asking for updates on my car and no one would tell me where my vehicle was. Finally they told me an update and they had said they would barely get started because cars got shuffled around and mine got skipped. I was very | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Dorothy JonesI would like to thank Steve and his team for diagnosing my car and making the repairs to my vehicle for an affordable price. They were very professional and caring to their customers. I will be going to them for repairs in the future. Thank you for all you do. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ nora berrianService was great and vehicle was done when promised. They even washed the vehicle!! We will continue to bring our vehicle here for any future work. Thank you. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Doug SidorHad a great experience working with Arthur Badowski. Highly recommended. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Robert MilliganThis is my 4th vehicle from Larry Miller. 1 Jeep and 3 Rams. Recently purchased 2025 RAM, Yolanda and Matt were fantastic to work with. I would highly recommend them if you are interested in a vehicle. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Tina SauberAlways get good service at Larry Miller. JR has been a trustworthy service advisor for over 12 years. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Treonna JacobI've purchased 2 vehicles with this dealer. The first purchase went good I left with what I wanted and the salesman was great. However, this visit I didn't receive the help I was hoping for during my visit. From the moment I parked, I felt like I was being pushed toward a specific vehicle rather than allowed to explore my options. Th | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ William JorgensenPretty rude advisors. Had appointment. Arrived and was told they couldn't look at vehicle for 5 days. I think Robert the advisors was having a bad day. Recommend going elsewhere | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Nancy PalomaresHorrible 8 hour wait for a battery change. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Lucy CamposMy Jeep was dropped off late December. I just picked up my vehicle 2 days ago which was 2/25/25. No one was calling me to communicate and tell me what was going on with my vehicle. I had to call them and it would take days for someone to call me back. I have warranty on my vehicle which they paid 12,000.00 for the repair. Well my car | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Mike BBrought vehicle in for service and of the two weeks, they only did the oil change because they didn’t listen to my concerns. Customer service was poor. Never called to update me. Very disappointed. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Q's OnlyMike in service, it's the best, very professional fair.Courtesy stays on top of everything, Steve, the general manager is the best. Also, he's very professional, very concerned about any issues that he can solve. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Dj DelacruzJust bought 2018 honda pilot from the best sales man around my guy Miguel is one the best. So if you need a new car go to Miguel over at Larry h Miller volkswagen avondale he is friendly and straight up gets you in what you wanna be in. Thanks Miguel | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Thomas BackstromWell I'd have to say I will probably never do business with you again. I was "helped" by someone that admittedly lacked knowledge on the service I was there for.Thats great ,but it didn't stop him from contradicing me on the warranty I was there to exercise...,pissed me off,...than decided to check...and found out I was correct. A | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Jon MIt was almost all good except at the completion of the sale. Other dealers in my experiences spends time with me as a customer educating about the car and its features to setting up blutooth, and signing up for account access. Unfortunately, I did not experience that at this dealership. On January, I toom ny Jetta for a "free oil ch | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ JosselynMy husband was sent a letter saying his airbag had a recall, so I did my due diligence of scheduling an appointment to get it fixed. Showed up to my appointment and told the advisor I was there for an appointment. It should have showed what my appointment was for, but I even told the advisor I was there for the recall. I asked how l | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Alexis LopezGo see Jesus !!! He made our experience super easy &; enjoyable . Thank you again Jesus ! | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Kelly MAs soon as you sign the paper work they will no longer help or assist you in any way. I have a few issues that they were not forthcoming about when I bought my used car. When I texted Jermaine to see if they could help me, he could care less. He was defensive and made me feel as though the problems were my fault and I never heard b | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Ashley SealMy sister purchased a 2013 3500 Dodge Cummins back in November 2024. It has been back in the service department multiples times and so far have had issues with 4 wheel drive service light, right brake light out, water pump outage, upper radiator hose needed replaced, and more. I have called in and texted the sales representative mult | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ LaTierre SmithToday...I went to the Service Center because I had a screw in my rear right side tire ( I have a FULL COVERAGE WARRANTY on my tires and/or wheels when I bought my car from them, which includes replacement for both if need be) and I asked for a simple patch from this guy. Not only did he not listen to me when I said I have a warranty | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Ryan ClantonInternet sale kid, did exactly everything I requested. I work a lot of hours a day. So I gave them my needs and for they to get me the best price, best interest rate based on my status. I was looking into several other dealerships and he was the only one who did it. When I’m ready to buy, I’m ready. I want it quick and fast and this | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Michael FlanaganExcellent stock on the lot and had the exact car I wanted. Prompt and courteous service, excellent pricing, and sale completed in a short timely manner. Best car buying experience to date. | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ MarkPossibly the worst experience. Had my car for 5 days and did nothing. No communication on what was happening, I had to call back to back leaving voicemails and not one person called me back. I finally got a hold of someone just to tell me nothing was done. I had to get back to work so I had no choice but to pick up my car with no ser | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Angelica SnipesSalesman was very polite. I have been taking my charger for 3 yrs to this dealership and no problems ?? | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Kevin TulipanaManny is a fantastic salesman. They got the vehicle I wanted, took care of everything and finance didn’t push the aftermarket sales. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ JakeBuying my truck was easy and quick. Thanks for the honest and easy help Aldo! | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Robert SextonI had a fantastic experience buying my Jetta at Larry H. Miller Volkswagen. Lucas was my salesperson, and he made the entire process smooth and stress free. He was knowledgeable, patient, and really took the time to answer all my questions without any pressure. The dealership itself had a great selection, and everyone was friendly an | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Annette SerranoJesse went above and beyond in helping me find the car that I wanted even though it was at a different location and not a brand they typically carry. I would definitely recommend him to anyone looking for a vehicle! Super helpful, efficient and kind! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ JAY HuThe service director, Trent, was awesome to deal with. Great communication and the shop took care of everything. My truck was finished when promised and I couldn't be happier! Thank you guys!! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Dan “Big POPPA” SalinasWhat a great place. If you are interested in a vehicle go here. But also check out my man Alfred Auguilar. One of the best salesman around. He will go above and beyond for you. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Teresa RiveraI HATE car dealerships and have never had a great car experience until now!!! Larry H Miller Volkswagen Avondale was unbelievably honest, to the point and helped me get into a car even when I thought I couldn't! The internet manager Miguel Ruiz-Carrillo helped me from start to finish. The loan guy was great to, no BS he hooked me up! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ julia reimanOscar Villa is the best! He was so helpful through every step. Best people to work with, they are the nicest and work with people in good faith. I will be coming here for all purchases in the future. Can not recommend them enough | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Gerardo HolguinPlease air up my tires next time they were 9 psi low all the way around. Light came on a few days after my service. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Izaiah JaquezAmazing service and genuine help | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Evelyn PreciadoHighly recommend this dealership my sales man was manny he helped me through the process even tho it was a struggle getting the car I wanted he didn’t give up on me thank you very much | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Shannon ParksJunior provided me with excellent service to facilitate my oil change and tire rotation. We have purchased multiple vehicles through the dealership throughout the past 27 years and Junior has always assisted me, my husband, and other family members who purchased vehicles there too. He always provides the best service and is so knowle | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Charles RyderThis was one of the most hassle free transactions i have ever experienced from a car dealership. Maybe it’s in part due to the internet sales competition, but pricing is clearly stated, trade values are easily established, so that when you walk into the dealer, there isn’t much left to do. Bobby was our salesman. Very polite and pers | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Kirt CummingsGreat service department personal | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Linda Park-FullerFriendly people, good atmosphere, good deal! All in all a pleasant experience, and I love my new car! ?? | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Warren LevyLuis was the service manager who I worked with for an oil change and a warranty repair. He was very responsive and applied a nice discount for the service - muchas gracias Luis! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ John SaundersMy salesman Arthur was the ultimate professional. Listened to what I wanted and delivered. Thanks Arthur. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Andrew LeMaySteven and Lydel just work there. Scottsdale VW is worth the drive. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Samuel SmithLove this place great people, great vibes. Mike Favela helped me from start to finish to make sure I got something me and my family desperately need. Thank you Mike from the Smith Family. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Chase ValentineLJ HOOKED IT UP My man was able to get me a smoking deal in a new gti and gave me the best trade in offer I got all day for my truck! He was so laid back and let us test drive quick and easy and was very comfortable to negotiate with! Definitely recommend! | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Sugar Slim77loudReally nice woman named Yolanda Ortiz. I enjoy my car???? | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Darvin HasenbankThe best service anyone will get go there. They are fast and efficient and very friendly and I would recommend them to anyone. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Lisa CampbellJ.R. and his team are great! I have been having JR take care of our truck for a couple of years now. He is always courteous, and explains issues right away with clear upfront charges beforehand. I highly recommend going to see JR with your service issues. Him and his team get it done right. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Natalie RubioI can really say it was an amazing experience Mike Favela was sooo helpful and very patient answer all my questions I really do recommend him if your looking for a car | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ jojo villegazThey were grate got us into a beautiful car an they did not play got us what we wanted thx Larry H Miller Volkswagen Avondale. We love are new car !!!!!!! | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ KThis is the 2nd VW we have bought from LM VW Avondale and both times we had a great experience, will def be back when it’s time for a new one! Lawrence helped us and he made the process seamless and fast! Finance guy is Amazing too! He’s kind and treats you like Family | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Dan BrownI was disappointed in the service I received. My car was left with many of the items that keep me safe not working. The car was not washed. I called and left messages (3+) and no one returned my calls. I have purchased several vehicles from Larry Miller Volkswagen and always had service done through them. Maybe it’s time to look some | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Jesse RomeroVery disappointed ,1 month to do a recall and never checked one issue I have with a speaker | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ ButchieCame in tonight and picked up a 2025, LJ helped us and was able to get us into the car really quick. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ steve chiaravallotiFantastic service from start to finish. Will not go anywhere else. 5th line using them. Always Pleasant. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Mike-Christy ConwayService person assigned (Steve) was a recent hire and his skills were very good ... communications with him was excellent ... his problem solving skills were also very good in getting everything taken care of ... very helpful in explaining the service necessary for 50,000 mile maintenance ... arrangements for transportation back home | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Erasmo AyalaMike was very helpful and answered any questions I had about my vehicle definitely recommend. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Diane CabelloGreat experience. I only take my car to this dealership! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Natalie RichardGreat customer service and maintenance service! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Chris LlamasQuick and easy service. Very friendly service advisors. Victor got my vehicle done in less than an hour!! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Reyoko AyakiThis place has made it so easy and quick for me and my family to get a car! I would definitely recommend going there for excellent service and experience, I specifically worked with Michael Favela, he was very helpful! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Shakira SamaniegoMike Favela has assisted in all my purchases and always has been the best the fastest and the most professional salesman I’ve dealt with in all my life Thank you Mike I’m really enjoying my vehicle | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Constitutional PatriotWe were in this morning for the service on the new Durango. Everyone was pleasant and helpful and the service was conducted in a timely manner. Very pleased with the sales team and the service team | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Bill BisaillonThe last two times have been in great. A lot better than the crappy service in the past. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ JeffNo communication. Never answer phone or call back.very rude receptionist. My jeep is still broken | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Robert LozanoWent in to get a recall done , went to my appointment and Victor was on the phone for 15 minutes never batting an eye at me yet striking conversation with colleagues about a key they lost while on the phone with another customer. Once I finally spoke to victor he stated how he attempted to reach out to me for my VIN number to which I | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Cecilio Dominguez AlamosAngie assisted me in the purchase of my new 2500! Thank you so much, will definitely be back | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Ben HicksI was met with kindness, as well as professionalism. My car was repaired in a timely fashion. Technicians went above and beyond, by updating my programming and doing a complete inspection. They arranged for me to be transported to, and from. I really appreciated the service representative, thank you! Ben Hicks | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Jorge EsquilinI had a nice experience with the service department. I had gone to the wrong dealership for my oil change and missed my appointment time. The service man on the phone was very kind, he new it was an honest mistake on my part and was able to squeeze me in. They had me in and out in under 2hrs and they were not trying to up sale me on | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ kay58259Buying the vehicle was great. I liked the salesman and it wasn't too difficult getting the purchase done. The vehicle did break down on the way home even though it was new but the dealership made it right. The problem I have is that they advertised the tax rebate for the plug in hybrid IN ADDITION to the sales credit. I have that in | Read Full Review2/14/2025 12:00:00 AM | Cars.com
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★★★★★ kay58259Buying the vehicle was great. I liked the salesman and it wasn't too difficult getting the purchase done. The vehicle did break down on the way home even though it was new but the dealership made it right. The problem I have is that they advertised the tax rebate for the plug in hybrid IN ADDITION to the sales credit. I have that in | Read Full Review2/14/2025 12:00:00 AM | DealerRater
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★★★★★ Eric VargasI had my appointment for 9:40, it took them 4 hours for an oil change. I had just washed my truck and they still took it to the car wash and they left it all stained. They didn't dry it and the water they used is very dirty because it was very stained. they did not restart the computer they did not change the stikerable | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ JAY HuVery disappointed with the service department. Emailed Donny Last Wednesday about a recall and also replacing the water pump. Donny gave me quote over the email and I advised I would drop it off on Monday (took the day off). Dropped it off around noon, followed up with an email, asking to get a quote on the oil leak as well. Receive | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Scott HendersonGreat service, Mike Erickson was helpful and honest. Got my car back when they said it would be ready by. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Nadia Betts-HuffVictor was great! Very patient and kind | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Steven WhippleVery nice people work at Larry Miller VW. Have had a good experience every time I've been there. Would definitely recommend to a friend. ?? | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Kathy BI recently bought a car with this company and was happy at first, but they kept telling me that they would get me an extra key fob. They have failed to do that.I really need an extra key fob for my car. It’s frustrating when they keep saying they’re gonna get it and then they don’t. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Allison MacleodEveryone was very kind and helpful. Got my oil changed and no complaints. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Samtin CunlioArthur was fantastic. He’s knowledgeable and very easy going. Great buying experience. I will be back. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Iveth MorquechoI want to thank Angie, the sales associate who assisted us. She truly went above and beyond! We had a budget in mind which we were determined to stay within. After seeing a couple if cars within budget I decided I was going to continue shopping around. She showed me one more truck they had just gotten in. Not only was the truck in gr | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ S BPurchased a new 2025 Jeep Wrangler. Entire process was smooth and easy. All incentives and listed discounts were honored with no haggling. A shout out to Jermaine, our internet salesman. Handled the purchase, paperwork and all of our questions very honestly and professionally. He even delivered our vehicle perfectly detailed. Fully r | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Robert KieckhaferGreat experience and super simple. Did everything online and over the phone then went in to sign docs and drove out. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Steven LongEasy to check in quick repairs while I waited | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Mugiraneza AgapeAngie was very helpful thank you so much! | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Colin WhiteSteve was excellent. Super kind.and made sure what was needed was fixed, not extra things. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Beverly ChandlerThe gentleman who waited on me was very helpful. I saw how he acted with other customers and I was impressed. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ celia mendozaWent for oil change and to fox my backup camera only received oul change | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ bradley havelService department is THE WORST. Borderline criminal. Quoted my daughter $2,500 for a simple repair job I was able to get done elsewhere for $500. No one answers the phone, ever. Astonishing lack of concern or attentiveness. Tour de force in horrible customer service. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Paul AdamsDO NOT BRING YOUR VEHICLE HERE! If I could give zero stars, I would. What should have been a straightforward repair turned into an absolute nightmare spanning nearly two years of frustration, excuses, and incompetence. We brought our Jeep Wrangler in for electrical, suspension, and warranty-covered repairs. We purchased a lifetime | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Ronald Schlobohm IISteve was very courteous and helpful | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Amanda KrukowTook four week, three appointments, and multiple phone calls to get my recall taken care of. No sense of urgency or timeliness. Techs are nice enough when you talk to them (offered to provide an Uber, washed my car before pick up) which I appreciate but honestly just poor customer service. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Elizabeth RomanI sold my jeep back in December of 2024 to Larry H. Miller Chrysler Jeep Avondale because I was going on military leave for a year. There was no point in keeping since I had just come back from a year tour. The salesman was not helpful and because I was leaving soon, they mentioned my options were very limited and took advantage. T | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Devonna MontgomeryTwice in a row have there been issues with your service. The oil change before this, your mechanic made a huge mistake while replacing my oil filter. I was driving home and there was smoke coming out from under my hood. I get home and there’s oils everywhere. I checked my oil and it was empty. Oil dripped all over my drive way that R | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Julie FullerHorrible- worst service i have ever received. It took almost three months to get a warranty issue repaired. After waiting three weeks i finally got a car rental. | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Caren BarrientosThis is our third time buying a vehicle from them! Ask for Yolanda she is amazing! When she says she Got you! She really does?? the team was great I will continue to go back | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Brendon RobbinsService side does not work with you and neither does sales. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Natasja RobbinsWent to Larry H Miller for service on a 2022 Dodge Ram. This model is known for the electronic problems with the radio and blue tooth. After dropping off the truck at service my son was looking to buy a truck. He was negative on his current truck and wanted to get his own truck with out me as a co signor. After 6 hours trying to find | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Jessalin MachadoI highly recommend Larry H Miller VW. They have an incredibly knowledgeable team who truly value customer service. Chris (sales) and Oscar (manager) went above any beyond to make our experience great. Willy (billing) was very friendly and efficient. Even my young children mentioned how friendly everyone was. If you’re looking for a f | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Steve WhitneyGreat dealership experience. Quick and easy. Enjoyable experience from walking in the door to sittting at the finance desk! | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ joe zuccaroDealership arranged for a tow and repairs were completed in two days. Always happy with their service. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Arianne Castell GarciaThank God I had an incredible experience at this dealer after my disappointment at Right Toyota Scottsdale.. At Larry Miller they supported me and did everything possible so I could buy the car I wanted.. Willy Perez from finance is the best. the communication has been excellent. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Curtis HibbertGreat service. Got me in quickly and fixed the issue. Thank you | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Michael Toddit took me three weeks to get a fuel pump replaced. My truck was returned, dirty and never saw a car wash. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Sarah GonzalezHad an appointment for our jeep to get looked at for a check engine light. Day of went to take it in and they said they had no appointment for it yet the day of I received a text reminding us of our appointment. After we left it we had in fact received an email saying it was cancelled. After a couple days we didn’t recieve an update | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Shelly KochCommunication was poor, the length of time it took was poor, and when I dropped it off and picked it up I had to wait for a long time, as only one person was working behind the desk. The vehicle tracker was never moved from arrived. I called and texted four times, never received a response. Won’t be returning. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Scott TuckerNot impressed with the service offered. Took the 2024 Chrysler Pacifica van to have the check engine light diagnosed while still under warranty. Sarah, service advisor, never called after 2 days of our dropping it off to inform us of findings. We went in and acquired about status and she told us we were next on her list to call. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Glenn WardMy worst customer service experience ever! Dropped off my vehicle for service at 8:00 AM it was not worked on for the entire day. I didn’t receive any communication from the service department. I called and texted for an update, and no one responded until 6:30 PM. This is when I was notified that they were not sure if the techni | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Kee BullockFirst time at this dealership and Angie Moreno was great she made my partner and I feel comfortable, she answer all our questions thoroughly. Very satisfied with her service. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Lezette GonzalesAlways check with your warranty yourself, if the service advisors tell you nothing is covered. Double check what your warranty company to see if they cover the repair. I was ready to pay $3000 out of pocket for the repairs, fortunately the manufacturing warranty covered it all. We had found out this new information after my car was | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ bradley havelService department is THE WORST. Borderline criminal. Quoted my daughter $2.500 for a simple reapir job I was able to get done elsewhere for $500. No one answers the phone, ever. Astonishing lack of concern or attentiveness. Tour de force in horrible customer service. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Sergioperez PerezGracias a Angie que nos ayudo a adquirir el carro de sus sueños a mi Esposo … gracias por su ayuda . es muy amable y paciente mil gracias | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ JonGreat service with last minute repairs. Thsnks to Salrs Associate - Mike! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Mercy DuranI’ve been in this place for more than 13yrs. and always been happy with my service. But this time I was help by a new employee name Steve..very nice and helpful. I also want to thank Mike also in the service department.. he also has been there for years… very nice like family!!! Thank you!!! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Patrick MeredithMy service professional I worked with was attentive, quick and courteous, as well as knowledgeable and friendly | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Ivan VillanuevaAwesome service. Luis Villegas was my service advisor. Excellent customer service. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Jeff GrubbFun group of people and purchased a nice vehicle. Spellcheck the paperwork to avoid confusion and improper filing. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ deb bomarThey were very helpful and understanding of my situation. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Rex SmithI had a great experience at Larry H Miller, Avondale Service Department. First impressions are important, and I can't say enough about the excellent attention I received from my service advisor, Robert Carter, and his team. Not only did Robert have my issue diagnosed and repaired, but he also returned my Durango to me earlier than pr | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Luis MorenoRecently went to check out some vehicle’s i was interested in, Michael Favela was really professional & was a big help. Highly recommend this location if you’re in the market for a vehicle. 10/10 ! | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Ella SmithDanny helped me into exactly what I was looking for. He was fast and professional. I would recommend him to anyone looking for help with a vehicle! I couldn’t have asked for a better experience at a dealership! Very happy customer. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Jose RiveraAnswered all of my questions. Very professional and no pressure. Highly recommend Danny Sanchez | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Christina MartinezGreat service very supportive, friendly nice vehicle would recommend people to go look at cars | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Selena FernandezIf you need a car go to Mike Favela. Best customer service I’ve had. Thank you for helping me. Definitely going back. | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Annet RamirezExcelente servicio y atención, muy amables muchas gracias | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Destiny ChildersI am so thankful for my service advisor Jurmaine Easter! He helped me so much! He is truly the best I would 10000% recommend him if you’re in the market for a new vehicle! | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Noefrank Vega AguiarMy dad bought a 2024 Volkswagen Atlas Sport last year, it has been giving me problems since the first day with the air conditioner, I made an appointment with them to fix it more than two times, but they said, they didn’t find anything, even though it seems like it has something wrong in the engine. They never gave me a car when they | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Jose MattyZero stars My quotes were off I confirmed my quotes via phone conversation and text. I arrived to pick up my vehicle the bill was incorrect with a total of $1600. Then I received a text totaling $1900. I arrived to pick up vehicle the bill was $1600. I asked to verify to check what work was completed. The bill work notes were incorre | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ jerry hallGuys did a thorough job. Jr was an excellent service advisor ! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Jenn MRobert Carter is a great advisor. I’ve dealt with him multiple times and he always makes the process so easy and not stressful. He is not pushy with getting things and is always so friendly. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Celeste AlvarezI had an amazing experience at Larry H. Miller Dodge Ram Avondale! Arthur Badowski was incredibly helpful throughout the entire process. He took the time to explain everything in detail, making sure I understood each step, and walked me through everything with patience and professionalism. I was even able to take home a new car with | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Cristina RapetaDonny was friendly and efficient! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Amanda MitchellThey were honest and straightforward in the process which made it easy to decide on our purchase. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Monica MurilloBought my son’s first car. Miguel was so helpful and knowledgeable. He made sure my son was comfortable and happy with the car. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Alex StevensMiguel Ruiz is the king of sales. Always easy working with him. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Marcela ConnerRepeat customer here! We were in the need for something bigger since our family has grown, and decided to head back to Volkswagen Avondale to see Miguel. This is our second time buying from him, and just like last time, he found exactly what we needed and got us a great deal. If you're in the market for a new car, do yourself a favor | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Michael FuentesI had the pleasure of working with Mike Favela when my friend purchased a new Volkswagen. It was an exceptional experience from the moment we walked in. He was knowledgeable and completely transparent throughout the entire process. He took the time to understand my friend's needs and preferences without any pressure or upselling. Wen | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Madison MullenaxI had a very amazing experience purchasing my first car! I had the help from Jermaine and mikey the 2 best sales men! I 100% recommend this place!! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Chris MontbriandYolanda was great to work with. I bought the car from out of state and Yolanda walked me through the entire process and made it easy. I would definitely work with her again in the future. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Michael CoffeyTook truck in for oil change. Friendly and timely service.Also had a brake recall taken care of. KARI is very good. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Daniel MartinezCesar was Great ! Friendly and helped out to get truck with good rates and price | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Kathryn ByrdIt's actually a pleasure to do business with the service department at Larry Miller Dodge. My service advisor, Robert, is not only extremely professional but also kind and considerate. I've been taking my Dodge Charger here for several years and will continue to do so. Their customer service is top notch! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ jenny DominguezA thousand Thank yous to Angie for having so much patience & great customer service with us. She is the sweetest! Thank you! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Carol SimpsonWe were looking for an unusual truck and found it online at Larry H Millers Utah location. Salesman Oscar at the Avondale location had the truck transferred to Avondale so we could pick it up there. Oscar did a great job of communicating with us so we knew what was going on with the transfer. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Rigoberto CorralesAngie provided exceptional service, answering all my questions and making the buying process seamless. I highly recommend them to anyone looking for a new vehicle! I am so happy with my new Scat Pack! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Nizhoni JohnsonWe came in last day of the month, saw a truck we liked and Lawrence James came to help us right away. Kicked off the conversation and showed us the truck, it had everything we wanted. Lawrence was a major help and very straight forward with us. He made the process understandable and easy, no underlying fees or suspicions. A bit time | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Official Local Guide?????????? The Best Car Dealership in Avondale, AZ If you’re searching for the best car dealerships near me or the best place to buy a Jeep, Chrysler, Dodge, or any vehicle, you NEED to go to Larry H. Miller Chrysler Jeep Dodge Avondale. This was hands down the best car buying experience we’ve ever had! We worked with sales rep Jul | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Tina McGuffieOverall great experience! Love our new car! Our salesman Wally was extremely personable and informative! Walked us through the vehicle to highlight the Tiguan’s features! We felt taken care of and all of our questions were answered. Thank you for such a positive experience! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Mariah LathamWorked with Chris Llamas and had a great experience. Very polite and had great customer service. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Zach SmitsLJ was the best ! So happy with my new bmw | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Vera StevensI'm sure I don't know your processes but I stated when I scheduled the appointment the problem with the brakes. I left my car for a full day only to be told I needed to come back because you needed approval from VW and they had not responded. Thank goodness the brakes were approved with no costs for me. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Stephanie HughesGives different quotes on the phone then what I was charged. I expected 20.00 off but 80.00 that's too much to be off on a quote. Service advisor Victor is a liar. He got my car at 945am and didn't start the work until 1pm. I was told on the phone it would only take 4 hours to complete. Appointment at 10:15 and started the work at 1 | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Sheila CarriganOscar is a great guy!!! Had my car done fast!!! The service these days are not good & super slow !! Things have really went down hill! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ jenny DominguezA thousand Thank yous to Angie for having so much patience & great customer service with us. She is the sweetest! Thank you! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Jose ChamuPurchased a new Jeep gladiator this month. I was able to get a great deal. I worked with Ruben and he was great to work with very experienced and knowledgeable about the Jeep inventory. There was a small issue with the vehicle upon pickup but management took care of it right away. No questions asked, no extra up charge just amazing c | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Alida JohnsonSydney helped me today and I was very pleased with her service and all her help. Been coming to see them for 6 years now with both my Jeeps. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Melissa OsunaThank you to Walfred for all your support during and after my purchase!!! I really really appreciate it! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Hugo IbarraAppreciate what Mike did for me. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Larry McGuffieOur salesman Wally was great. Answered all our questions and queries about the vehicle we were looking at and we were able to get the deal done. No hassles just good old fashioned customer service. Great experience and we will be back. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Dyrell ParkerService rep McKenzie was very polite and courteous. Appreciate her explaining to me to drive the vehicle for a certain time before taking it for an emissions test to insure the computer resets and be ready for testing. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ TMackenzie in service dept is VERY rude! Had my car sitting ready for a while without telling me… when I went to ask if she knew how much longer she snapped very nastily and responded “I DONT KNOW I’ll get to you when I’m ready”. She called me up a few moments later and didn’t go over anything on my car like the guys normally do…. So | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Rick RuffoI have a Chrysler Crossfire. Seems to be a stepchild in the Chrysler world. I have to give a lot of credit to Sarah the Service Advisor for recognizing and finding solutions to all the problems that came up. And, she did it with a smile. She held it together and will keep me as a customer.... | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Ana FloresSales department look for Jesus, he was very very helpful. Make me understand every step. Thank you. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Antonio RuscittoI’m very satisfied with the service. Thank You! | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ George GilbertGreat team, Steve, Alex and Peter were great to work with and Mr. Player in service does a really great job getting things done | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Geoff WestEvery aspect of my buying experience with Lucas was excellent! He went the extra mile on several fronts to make sure I got the best deal with minimal inconvenience or effort. My time with Willy in Finance was another pleasant interaction. I wholeheartedly recommend Larry H Miller for your next vehicle purchase! | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Ransom RushAuthor Badowski was an excellent salesman at Larry H. Miller in Avondale | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ dan kiricoplesJust walked into with a general idea of the Ram models. Arthur helped me understand the differences. I am happy with the truck I chose mainly because Arthur was so knowledgeable of the options. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Ronald JonesHad a good experience with angie | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Rhonda Glover isLove it when I set appointments they gets me right in. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Deb DaviesSydney was great. Very pleased with her customer service. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Sandra McFallThe service was very good, the service person was very helpful and friendly. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Trent BrookeWould not recommend. Especially JR in the service department. No communication. Late. Unresponsive. The entire time I had to reach out to the office to get any info. I'm sitting here 30 min after close when my car was supposed to be done earlier today and then again at 530. He keeps saying it's almost done. On top of that, this place | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Naomi RomayorI rate this place a zero for giving me wrongful information about my battery being under warranty. I called them about 2 weeks ago to ask if my battery was under warranty and Ana is who I spoke with. Said it was covered so she scheduled me an appointment to get that battery replaced. Which was today so I dropped my Jeep off and coupl | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ JessicaI always get my cars here always great service. Angel helped us get the car we wanted at the right price. Thank you | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Minerva MarinIf you’re looking for a new car, I definitely recommend going to Angel, he made the whole process easy! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Burk LeslieRobert in the service department was friendly and provided great customer service | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ John HallI found the counterman at the parts department knowledgeable and helpful. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Leona LoweI received my truck back sooner than expected | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Juan Andres GallardoGreat customer service and quick service | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Griffin FamilyLove the oil changes deal. New crew, attendants and service advisors. Was kind of nervous at first, then Ms Sarah K. Put me at ease and made my experience a pleasure. I wanted info on my package and she assisted me so I could get my full benefits. Thank You Sarah!! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ scott adamsService was great but a very long wait for having an appointmemt | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Shelly MeeVery rude ! When I went to pick up my vehicle , You should be saying “thank you for bringing your vehicle here. Instead “ it was…” you picking up “. Not welcoming at all. Won’t be back. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Karen AveryTook my keep to get it serviced here and had an appointment . Stood there for 15 minutes before someone said anything, then the person who finally said something I thought was a customer standing there. He was doing nothing!!! So sat down to wait and waited and waited. 2 hours go by and no one has said anything to me. Finally I stood | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ BrandonMy 1 star is for the service department. I dropped off my truck on Thursday 1/23 for a service appointment and they told me prior that they would need the vehicle for “about 2-3 days.” I was supposed to meet with my service advisor Robert who was too busy to see me upon arrival. Another advisor took care of me and reiterated that it | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Benjamin MaleckiI will not return here. They had us sitting around for hours when we bought our car. Ran my credit through 9 different vendors. They constantly try to charge my gram for oil changes that she has included in her plan. Today they failed to have paperwork waiting for me after promising it would be there. I will buy my next car anywher | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Fernando GarciaAlways a pleasure to do business with an honest company. I was told ahead of time by a mechanic what I needed and that is the same things that your company said that I needed, nothing more, nothing less. You're like family. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Jeff GrubbFun group of people and purchased a nice vehicle. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Jesus TrilloProps to Lawrence James helped me out every step of the way and made sure I got what I wanted. Thank you!! | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Stephanie ThompsonWe had a fantastic experience with Robert Carter at Dodge Ram Avondale. He was friendly, kind, and professional. It was our first oil change at this location and he walked me through the process and they finished my oil change promptly. Highly recommend his service. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ David P11My experienced on the purchase of my GTI a few years back W/ LJ was exceptional, now I refer my friend to Larry H Miller Volkswagen to buy his New VW Tiguan R, and his experience has been exceptional, He have been treated with patience and kindness by every member of the staff, Lawrence James is a very knowledgeable salesman, respec | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Vicki LarsonI took my car in for routine maintenance. Car was running perfectly fine. Drove it off the lot to the freeway where the undercarriage plate fell down and was dragging. I pulled over and immediately called the service department where they hung up on me. I called back and spoke with sales (wonderful customer service btw) who got me to | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Tim KBeen on the phone since 10am trying to get ahold of Oscar, the salesman I spoke to (right when you walk in, first desk on the right with all the childish decorations).. I've called 6 times since 10am and no call back and he allowed this place to close without contacting me back, thats 10 hours people. 10/10 would not recommended this | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Everett RainesRegular service and minor repairs Susan at customer service check in was quick and thorough All work completed as scheduled | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ AshleeMike Erickson is the absolute BEST Service employee. 10/10 recommend | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ WandaMr Lawrence James was excellent. Very polite and patient, explained everything to me, answered any and all questions I had. And very knowledgeable. Thank you very much. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Andrew PrichardArthur was great. My experience was easy and relaxed. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Brian WuerfelPurchased a 2024 ram 3500 Cesar was our sales person very professional listen to our needs or wants and our desires in what vehicle we have been looking for. Cesar went out of his way to provide excellent customer service and make things as streamline and quickly as possible definitely go back and look for Cesar or Larry Miller Avond | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Joe CervantesRobert Carter has been taking care of my work truck for years, and I just brought my personal truck in for service. It's always easy to schedule appointments with him. I would highly recommend him! ?? #Mechanic #Trucks #Service #Recommendation | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ elizabeth sanchezThe process wasn’t so seamlessly. I had also asked to search other cars that were within my budget and they responded with “this is the best for what your looking for” “bang for your buck” However, online I was able to see other options at a lower price. It just seemed like the agent didn’t want to look for anything else for us. Afte | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ MOHAMAD SHAMROUKHIt takes 3 hours todo oil change | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Edward KBobby was most helpful on finding my truck that fits me and completing a great experience. Thank you.?? | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Antonio LizarragaCesar Gomez did a great job and yard deal was in and out of the dealership within two hours | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Paul Du HartI took my chrysler 300 to Larry Miller Chrysler Jeep Avondale, for an oil change. I want to thank my service advisor Sarah Kutcher. First of all Sarah was very polite and friendly to me. I didn't have an appointment but Sarah got me in as soon as she could and the wait wasn't long at all. A multi point inspection was performed on | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Bri OrtizJaurmaine did an awesome job on helping me get into my new vehicle ! I had a wonderful experience! Highly recommend this place ! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Jorge CortezSydney was great, my vehicle was in and out as promised. Great communication | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Jack Carter PerkinsI dropped my car off at 10AM because of a “check engine” light. I was pleasantly surprised when my technician Robert Carter phoned at 4PM. He reported that the problem had been diagnosed and repaired all in the same day. I had assumed that I would be without my vehicle for several days. Jack Perkins | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Cristina PerezLawrence was a great help got me the best deal | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Joshua MartinezLawrence James is the best car salesman, he gives excellent service, excellent information and a pleasant attitude, I am very grateful for that. I highly recommend him. ?? | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Jocelyn DGreat service and excellent communication. I like the video and the updates. Thank you. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Dave SI had an appointment, but I arrived early. They managed to get me in. The work was done in no time, and I was on my way. The experience was a pleasant one. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ carol WaldmanMiguel was top notch. Best sales person I have had in the purchase of a vehicle & I have purchased way too many! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Mari LunaGood service , courteous thank you Jurmaine | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Jeff JaramilloI'm so stupid to try this Dealer's service again - but it's closest. This time I brought JLU in for oil change and to fix disconnected wire to rear defroster (2nd time joint disconnected). After 1 1/2 hr they came back and said oil change was done but I'd have to come back because they'd need 2 days to do a diagnostic on the sensor. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Rebecca CuellarI’m so impressed with the staff at the Avondale Dodge dealer Robert and his staff made me feel like I matter. I truly appreciate you and your service…..let me know if you need more burritos ?? | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Jennifer KinneyEveryone was kind, efficient and helpful. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Teresa SanchezService was great. We were in and out with a new Jetta. Thanks, Mike F. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Matthew LandayMy husband and I had a great experience. Lawrence did great explaining everything, and we felt like we good a good deal on the car. From test driving to final purchase, we were done within 2 hours. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ pappyair146In for warranty work, Service writer, Mike was great but sadly a deficit of available mechanics caused vehicle to take 2 days for repairs. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Aaron PerryI dropped my vehicle off for a simple battery check and replacement. My Jeep Wrangler is under warranty. It took 6 days before there was any communication with my advisor (McKenzie). I called and emailed several times per day for a response and no follow up was done. On one occasion, the receptionist told me that she could see her at | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Kim KeetoWent into dealership to get a diagnostics a week ago. Was told I had to leave the vehicle there, I was surprised because that should only take a day. I left my vehicle there all week and now it’s almost a week out and nothing has been done the entire time. I called Monday and my service advisor told me to call Monday, I did and she w | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Daniel DysonGreat professional service from start to finish from Danny. He made buying a car simple. Would highly recommend. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Cynthia PenaLawerence is an awesome guy, everyone here makes you feel at home, staff is very friendly! | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Cesar PenaAwesome place, helped me and my daughter! | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Victorya ArreyVery quick. Friendly staff. Super grateful to be seen same day as a walk in. Mike was helpful and overall very knowledgeable. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Alberto FloresService was unbelievable and was treated like family! | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Brian SalzmanBuying a car and the phrase, “ pleasurable experience” sometimes don’t go hand-in-hand, but my recent purchase from Larry H Miller Volkswagen was a great experience. The reason it was such a great experience is because I had an amazing sales person in Andres Mendez. Andres exceeded expectations in every way in this transaction. I | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Bobby MagsVery courteous and professional. Made me feel important. They made sure my needs were met. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Gonzalo MatasHad an amazing experience with Arthur Badowski came in truck was as pictured got me in an out best experience ever had at a dealership | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Delilah MatasArthur Badowski made my new purchase quick and easy, i completely recommend!! | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Erika causorArthur badowski, made purchasing my new ram super easy! I recommend him . | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Roger MelgosaThis was my first time coming to LHM for an oil change for my new Ram work truck. Donny Gonzales helped me with an oil change package to save my company money. My vehicle was done on time with a wash. Great job here and Larry Miller Dodge. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Dennis SweenArthur Badowski top notch salesman. Very knowledgeable and patient. Definitely recommend Larry H Miller Dodge Ram Avondale. Ask for Arthur. He won’t disappoint!!! | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Tia MitchellArthur was super helpful and was able to get me through the buying process with no hassle. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Hermelinda S.Friendly efficient and knowledgeable did a great job ?? to fix my car. Thank you ?? | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Eani DavisJeremy in the service department was very polite, informative, and helpful. He explained all of the work done on my vehicle and the paperwork in detail so I understood the services that were rendered. Jeremy was awesome and I appreciate his great service! | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Oscar SainosgrahamVisiting Larry Miller VW Avondale is always a pleasure. The staff is very welcoming, honest, and helpful. I want to give a shout-out to Mike in the service department for assisting me today and making my oil change quick and easy. My current truck is either my fourth or fifth vehicle from you, and I've always had a positive experienc | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Brian OsbornGreat Job! Friendly and knowledgeable service department. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Russell YoungJust wanted to say Scott is the man. I took my truck in for a recall and he got me and out with no problems. GREAT JOB!! And a nice wash without asking. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Adam ThomasHad the worst experience with Larry Miller Chrysler Jeep of Avondale. My 2020 Jeep Rubicon had a transmission issues & it would not shift from 3rd gear to 4th gear. There was a check engine that gave me the warning. Took it to the dealer to get it fix. It was a warranty repair, but the dealer was short staff & unable to get a tec | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Terry KingstonThis was the worst experience that I have had at this dealership. Sidney was the worst person to deal with. Her communication was horrible. She was hard to get ahold of as well. I brought my truck in for service at 830 am and I picked it up at 3:30 Pm. The service manager was hard to get ahold of or any manager for that. The communic | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Dess SamaMike favela has assisted me in buying two now my third car I will always follow him everywhere to where ever he goes because he makes the buying process so easy and smooth and isn’t pushy so if you visit ask for Mike you won’t regret it | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Carla NelsonI had to have my car towed into the dealership and it took a couple of days for the car to be inspected. However, after that point, the whole process was excellent. After the car was inspected, the shop sent me photos of the areas that needed to be repaired and the repairs were completed quickly after I approved the work. The dea | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Ron LorenzoGot my ‘06 Wranglers OBD required and now I hope it passes emissions. Very quick repair. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Deborah WilsonRobert Carter is the best! He has been servicing my vehicle for 6 years! Always happy to answer all of my questions with a smile too! | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Karla GamezI made an oil change appointment for 10am for my Ram Ecodiesel. I arrived at 9am, I got checked in shortly after without getting out of my vehicle. I answered a few questions and left. I received a text message stating my vehicle was ready for pick up at 3pm. The truck was washed and I went on my way. I've had the truck serviced here | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Jonathan PolkMy service advisor has been Aurelio Rodriguez for the last 12 years. He's the ultimate professional and makes sure all my needs are met on every visit. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ ron mckinneyAlways great, love working with Robert my service advisor. Great work friendly easy to make an appt. Wouldn’t trust any other dealer with my hellcats | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Brian BargerMy wife and I bought a used truck from Art Badowski and Luis Acosta was the manager for our deal. Both were extremely professional, helpful, and knowledgeable. I will definitely buy another vehicle from them and will recommend my family and friends to do the same. Employees are what take care of the customers and I hope that the owne | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Jennifer ClingmanJeremy is the best! Got me into service when I had a really tight schedule & gave me top notch service with just a normal oil change! They were down two service agents that day and Jeremy still made it work! Excellent service great place to buy a car! | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Kenneth BallFrom start to finish Jorge Cortez was professional and informative as to the process, things needed to be done to the vehicle and how long it would take to have it ready for us to bring home, I am very pleased with everything that he did thank you Jorge | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Paul Faith"Express Oil Lane" is mislabeled. Other than time it took service was good. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ tera CheneryHorrible communication. Our tech lied constantly, kept my jeep for days and didn't fix the problem. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Kelly MNever buy a vehicle from Larry H Miller. As soon as you sign the paper work they will no longer help or assist you in any way. I have a few issues that they were not forthcoming about when I bought my used car. When I texted Jermaine to see if they could help me, he could care less. He was defensive and made me feel as though the p | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Trey CorralMe and my family were here to buy a Jeep Gladiator and we were met with someone named Bruce. The service that me and my family received from him was amazing. He was very outgoing and kind and was willing to help us with any of our questions and let us test drive and was willing to help us with anything. We ended up with a super great | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Alisa QuintanaOur salesman Jesse was amazing. I looked at a few vehicles before I made up my mind and he was patient and the process was smooth. This is our third vehicle from Larry H. Miller Dodge/Ram in Avondale. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Jonathan PennyProbably the simplest time I’ve ever had getting a new vehicle. The first deal didn’t work out due to an open recall but the team at the dealership let me know after they found out the ETA for parts and gave me other options including swapping the deal into a different newer vehicle without the recall which I did. Thanks Ruben, you w | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Robert GarciaWould not recommend anybody to purchase a vehicle at this dealership. I purchased a vehicle at this location and at the time of purchase multiple scratches were pointed out throughout the car. We were told that the detailed department was too busy and that they would send me a two hundred dollar check so I could get it detailed somew | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Corey MurphyScam artists... they run a bait and switch deal then give you a craptastic deal. They won't approve you for your vehicle of choice, they will switch you to something with exorbitant rates. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Maverick DMCUnbelievably poor service on multiple occasions! Avoid at all costs!! | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Kerry GiangobbeThank you! I really appreciate the whole staff at Larry Miller VW! A+ | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Linda JermolowiczOur salesman, Al, was exceptional!!! So professional and kind. Only negative would be the hour and a half wait to complete the paperwork. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Cindy WatleyAngie was very helpful and made the process super fast | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Violeta HernandezI was a walking in and they took the time to see me and treated me with professionalism which now a day is not a must it’s a plus. They called me to let me know where my car was at.. then I got a text with a full and detailed report of the repairs needed which was sent twice as I did not reply the same day. The advisor Harry was supe | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Monica PeruNever minded getting my oil changed before, but just getting checked in took almost an hour. Two service writers working and one did everything possible not help me as I stood there waiting to be helped, as the other employee was busy. Another thing that should be worked on is acknowledging the customer. Then I when I went to pick up | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Mercedes RodriguezFirst time having my Jeep serviced. Fred was my advisor and he was excellent. Fast, friendly, and attentive. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Karsyn SarchettAl helped me buy my first car & was so helpful and kind during the whole process! I definitely couldn’t recommend him enough! Ed also helped me with financing and he was amazing too! Great experience overall. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Rudy WhiteBad service dayat 8:00am service time, was there for three 1/2 hours just for an oil change and tires rotation. had miss my therapy session for my knee replacement. couldn’t get a wash that i have never gotten because something. worst service since i’ve been going there. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Kesha HooverVery smooth experience with the car salesman and I love my new Jeep! Thank you so much! Would recommend ?? | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ omar sotoTake one month to change the dash board and they forget to put 5 screw, have problem with the auto Star for years and the technician say the problem was because the drive bell has mud. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Ladell PlayerGreat selection and a very friendly staff, also the best prices in town, Thanks you larry H Miller Volkswagen. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Don JonesAlways a great experience with Robert | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ mike fraileyWe purchased our new Ram 2500 via internet/phone! The buying process was easy and streamlined. We enjoyed everyone we worked with from Christian (internet), Yolanda (sales/delivery) and Isaac (finance-warranty)! Highly recommend purchasing vehicle from Larry Miller Avondale. One of the best auto purchasing experience we’ve had! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Van WelbornAndres was great to work with. Quick and easy—buying the exact car we wanted, fair trade value, etc. Andres and the management team went above and beyond to ensure we were happy. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Pat NelsonRecall work was performed quickly. Robert service rep is always helpful | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Zena LeeAngie was very helpful and knowledgeable about the vehicle. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Nasibu ChanceI had good experience for oil change! Thank you guys, I will come back! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Latasha AdkissonEvery time since this past experience has been good. They had my car all week and did not look at it until Friday after me calling and calling. The texting no one responded. I was understanding because it was the holiday until I called left messages and the receptionist emailed and still no call back… What’s the use of making an appo | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Carlos CasasService sucks I dropped off my Car on November 20 Never finished the service Esteban was the advisor never updated and the guy quit and was calling always said same thing the service manager gonna call you back to give a update they never do it they send my car to another dealer at Peoria w/o let me know after almost two months seat | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Zuset LopezI recently had the pleasure of working with Mike Favela at Volkswagen, and I couldn't be more satisfied with the experience. From the moment I walked in, Mike was attentive, knowledgeable, and genuinely interested in helping me find the perfect car. They answered all my questions with patience and provided valuable insights that made | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Chuck EmmertMike did a great job communicating and completing my service appointment. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Jorge ValdovinosLove getting my truck serviced here! Kary at Larry H. Miller Dodge Ram Avondale made it simple and easy. Went in for an oil change and she was able to squeeze in an alignment and the recall on my 2022 Ram 1500 that was needed. All within a couple of hours. Not to add she scheduled my uber home and back to dealership with ease. Highly | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Cliff SmithHi thank you for reaching out, I would like to say this is my second time coming to you guys and Yolanda has more than exceptional service she is the best person over the years of purchasing cars she was there from start to finish back in 2021 2022 for the Durango that we purchased and was there once again to guide us through this la | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Eric GrayArthur was fantastic. Got me exactly what I was looking for. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Bill AcoxGreat customer service from start to finish. Straight forward and no hidden surprises! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Sara FloresBest costumer Service, honest price in sales & service. Mr Fred always answer my questions and he makes sure I always get what my Jeep need, Big Thanks Mr Fred for your hard work & dedication. I updated this review because I want to share the best experiences I had in the last 7 years at this location. Buyed the warranties for my | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Roxanne MartinezI purchased my vehicle in April of 2024! I been having problems with my brakes, there is a gridding noise since July! 4 visits later “they fix my brakes” unfortunately the issue is still happening! The only representative from service that has tried to help is Luis! It’s really upsetting and frustrating! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Neil HughesSalesman was young, made promises that he could not keep, he wasted so much of my time. I have no plans to visit this dealership ever again! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Esther RoblesI booked an appointment online for an oil change. I came in and pulled into the service lane just to end up sitting there for 10 minutes before anyone greeted me. Finally a gentleman came up and asked if I had been assisted to which I said no. I advised I had an appointment and he advised he didn’t see one but would run back in and s | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Marty MeeceProfessional, and knowledgeable team. Took care of my service, with good communication and customer service. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Lisa GlomskiAndres, was such a joy to work with. He walked me through my options and how the car works and I left knowing I could reach out with any questions that may arise. My 2nd LARRY H MILLER vehicle. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ careign eneMy experience was great. The wait time wasn’t too bad.I was well taken care by Lucas The process was smooth. Place is absolutely clean and well organized with seating . Sales team are well trained with no one pushing you to buy what they want very professional and very transparent with the loan process. I was amazed at how the | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Levi LopezGreat service! Everyone was helpful and I was in and out no problem! | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Cherryl O'BrienThis was my first visit to Larry Miller Jeep Avondale for service on my Jeep Grand Cherokee and everything was as great as expected. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Markus KuetherWill not be returning! Bought my first ever brand new truck here last week and the whole process was a constant struggle. The finance guy Omar was overly pushy trying to sell warranties and had the worst attitude when we didn’t want it. Ruined the whole experience and we were just happy to be out of there! The truck is awesome, but | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Danny EspinozaSabatian (salesman) was great. Attentive, knowledgeable about his products, and not pushy or demanding (I despise pushy people). I would buy another car from him. Harry (service) was also exceptional. I like Harry’s demeanor and he’s the type of person who want to please the customer. I also appreciated him taking care of my truck. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Jason UrtubeyTyler was very helpful and took care of all my concerns. Also, the guys in parts are very friendly. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Adriana ValdezMy Sales guy Ruben was very patient answered every single question and more . I will definitely be referring him to friends and family | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Marco NavaJesus did a great job. Was straight forward and helpful. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ ROHAN 1297I recently purchased a pre-owned Volkswagen Taos SE from this dealership, and the experience was excellent. Angel, the sales executive, was incredibly helpful throughout the process. He was professional, knowledgeable, and attentive, answering all my questions patiently and ensuring I felt confident in my decision. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Denise WarnerDonny is an amazing! He was quick, communicative, and made sure to follow up after just to make sure everything was good. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Cristina PerezLawrence was a great help got the best deal | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Teresa Kelley WA-SeattleUPDATE: the service manager had me bring my vehicle back in and all of the recalls were completed; they even detailed my jeep. He was very apologetic. The following is what happened originally: The service dept had my jeep for 4 full days, to put in a new battery and do recall work on the hybrid battery pack/run an update per the rec | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Briana RodriguezAngie and Aurelio were so helpful with the purchase of my new car. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Brian ParcellsArtur did a great job quickly and efficiently. It was a great deal. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Keith McIThe staff is very attentive and kind. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ James MolloyOne of the best vehicle buying experiences I've ever had at a dealership.. Ruben is a great representative for your company.. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Emerson GuoVery helpful and easy purchase. Great price! Came all the way from North California | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Edna TamayoThis location sucks, the guy outside with a tablet supposedly checks you in, he said your advisor is with another client take a seat she will be with you shortly, i waited and waited she never came greet so i went ti another advisor she said we wont know that you’re here if you dont check in ??????? so she went to look for the advisor | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Lesley FloresCustomer Service was great! I showed up a whole hour late to my appointment due to some confusion, but they were able to fit me right in and work with me. Fast, informative, and reliable! ?? | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Quiana LevyEric and Victor were very helpful, honest and professional. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Sean ManninaHad a great buying experience with Jesse! Thanks! | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Creative ManagementJesus was prompted to help us & look for many options possible,and he found us a very good deal | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ VictorI had a good experience mainly because of Cesar Games Soto, He was very helpful and informative. Even answered any questions I had . Cesar went above and beyond to help me get into a new 2024 Dodge Ram 2500.He treats you as good as family no pressure just out for your best interest. I will definitely be recommending him to family and | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Richard DeWaldUnfortunately this dealership gets an F! I made a 3pm appointment for a oil change; I arrived at 2:45 waited 10 minutes for a service writer, I finally went into the office to find one; JR was assigned to me (btw he was the best part of my time there) my truck didn't roll into the service area until 4:35, what's the purpose of an app | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ John smithSnacks could be better but service was fantastic, cold water and a coffee machine to get coffee or mocha etc | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ james DouglasMy service rep, Harry Granger, was really great, honest, and easy to work with. Super professional and even made sure my truck was nice and clean. It took longer than expected to have my truck seen and diagnosed, but it’s completely understandable with such a heavy workload. I would gladly go back! | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ martha oVery efficient and got the job done in a timely manner. Great service by Fred | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ ChrisCompleted the purchasing process online and over text message. Chris was very responsive and transparent about the process. Very pleased to have worked with someone so professional. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ David MaldonadoChristopher was very helpful and curious in answering all my questions about my new vehicle. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ andres mendezAndres and Chris were super helpful by answering all the questions I had on my new GTI. If you are looking to purchase a vehicle I recommend asking for Andres or Chris!! | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Don LifkeI traded a 2022 VW ID.4 for a 2024 VW Taos. Our salesman Angel facilitated the sale smoothly and flawlessly. We were test driving the vehicle within minutes, and had a deal with only one exchange. If you're looking for a quick, smooth, fair buying experience I recommend starting here at Larry H. Miller in Avondale. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Christian cruzAfter coming for an oil change many times, I will never come back. when it should be something quick and even more so when the car is new. Today, 12/31/12, they took almost 4 hours for an oil change. I do not recommend anyone to come for an oil change even if they wait or leave the car. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Jill FischerI'm very disappointed in the service and lack of communication I received. I brought my vehicle in for a seat repair and to check a warning light. The seat was repaired but the warning light is still on. I also had a Tile Tracker stolen from my keys. I have left voicemail messages and text messages for the service advisor regarding m | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ SamIt was not the best service. The Service Representative did a poor job of communicating updates on my car. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Frank TorresI just purchased a VW Golf R and had a wonderful experience. The salesperson was Wally, and he went above and beyond in making sure it was a positive sales experience. I was able to follow up with questions a week later about my car and he was very responsive. It was also a no hassle experience in finance which was a huge bonus. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Frank ScacciaWorked with Wally today on a used VW for my daughter. I left another dealer earlier in the day since they tried to say a car wasn't ready even though they already had it on their website. Clearly the tactics with 20 salespeople waiting like vultures didn't work for us either so we left. Our experience was completely different at Lar | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Robiah NelsonOur salesman Wally did a great job! He made our purchasing fast and effective. He listened to our needs and followed up several times after the purchase to make sure we were okay. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Marc DragooWalfred was awesome. He worked with me to get a new Golf GTI SE and the whole process was very easy! Walfred had the car ready when I showed up for a test drive and the whole buying experience was great! | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Melody OzaetaI recently purchased a 2024 Volkswagen Tiguan. Lucas was my sales associate and was wonderful. He was very efficient, knowledgeable and polite. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Nelson RodriguezVery nice people willing to help you with your problem | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Polly AgeeStaff was very friendly and professional. Process was fast and easy. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Ralph AlamilloGreat experience! Donny who shouldn’t have taken m appointment since my truck wasn’t part of any fleet. I greatly appreciate that! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ william palowskiI have taken all my Dodge cars/suvs here for the past 4 years and I have never been disappointed. Great service and great work. Very professional | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ mark martinezI have been using Larry Miller for all of my services. Robert Carter has always provided excellent customer service. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Octavio CardenasGreat customer service and helpful in all the process of getting the big horn 2025. Arthur is an excellent salesperson 100% recommend | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ denise reedMy husband and I worked with Oscar Aguilar To purchase our New Toyota Tundra an experience was fantastic if you’re looking for a vehicle go see Oscar he’s the best!! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Josue PonceThis is a review on the PARTS department, I can't give any information on service nor sales. I am here almost every day buying parts from Rito and Alan. One thing for sure, these guys ALWAYS take care of me. They are always smiling, they always have a good attitude, really awesome, knowledgeable, friendly young men. These guys alway | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Jennifer AvilesI felt like I wasn’t updated enough throughout my car’s process at the dealership. I was sent a link to keep track of the status’s of my car but in never progressed passed the in progress portion. After several hours passed I finally got a call to notify me that my car was almost ready but that one of my tires needed to be patched bu | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Blakley FriendSuper fast oil change! Kary was very professional, straight to the point and offered me a service bundle that saved me a ton of money. Very happy and no complaints | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Eric BenavidezCustomer service from Donny was great. However when the service was done, the technicians left the plastic foot cover inside my truck along with the disposable seat cover and mirror ticket number. In addition, they didn't fully clean off the handwritten number off my windshield and instead just smeared it. Last but not least, I notic | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Mark AvelarMcKenzie was awesome and just what the service department needed! | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Albert HerreraI know what I wanted, Manny was really happy to answer any questions...polite. ,, and respectful...no try to push for higher add ons...would definitely recommend them they're great to do business with....definitely will come back in future | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Michael BreiningCame here saw good reviews. Normal sales guys seemed fine. Guy who greats people at the door and “relays” information needs to be replaced. Bad sarcasm. Gonna head back over to any other VW ?? | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Michael KupiecVery well Serviced. I forgot those 2 people's names that helped me. They took me in and took care of the lock lug nuts to replace the regular ones. Very helpful | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jared EndersGreat experience. Going to nobody but Robert. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ victor ValdezJrLawrence was professional and friendly. Seek him out for further car buying needs! Helped my wife find the right car and made this long process, that much easier. Ask for LJ! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Patricia MeissnerI submitted online interest and within hours I was sold a beautiful car. I came at lunch and they handled everything quickly and efficiently! Yolanda is great!! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Diana RosendoI have been taking all my vehicles to Larry Miller Dodge Avondale for years now and none of my vehicles are dodge. That should speak of their super service as a dealership. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jeff PreziosoWe have purchased 17 vehicles from Larry Miller Volkswagen. This was for a standard 20k mile service. A few of their service techs were not in today. It took a few hours for this to finish. The service department stated we needed to have our brake fluid replaced along with replacing our engine air filter. I replaced both the eng | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Bob GrayHad to call three times to find out if my jeep was ready. No returned call from my advisor. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Ines JuveraService department has been progressively declining, but today was the worst. We received 0 updates in 5 hours and were unable to reach anyone by phone, for a service that was scheduled weeks in advance. The only text reply we got was that the car would be done at 6pm and they close at 6pm which was untrue. Please take your car anywh | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ BladimirExcelente ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Bridget MartinVictor in the service department was wonderful to work with! | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ jason kovacOverall great experience. Very friendly and able to get the deal done. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Sal BerRobert CarterGreat person to deal with,,,friendly and great price for repairs | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Maria GonzalezWe were able to get a step closer to our dream truck thanks to Sebastian we highly recommended him and Larry H Miller Dodge Ram Avondale | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Teresa Kelley WA-SeattleDO NOT TAKE YOUR VEHICLE HERE. If I could give zero stars I would. Someone broke a part on my console and didn't tell me. I noticed in on my drive home; someone left a SCREWDRIVER on my passenger seat. And my heat is now not working correctly. Thank God it didn't rip the leather. The service dept had my jeep for 4 full days, to put i | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Vickie MudraJeremy took great care of me on my 20k mile oil change and service. I had an appointment but being just before holiday the service department was booked solid. I shared I had an appointment and he offered to get me an Uber if my car wasn’t finished in time. He kept me updated every step and the car was finished just in time. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Gabriel Barboza5 stars floccer. Great experience, Aldo is very freindly I would come back too get a car! Even though we might not get approved!! | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Wing's O.My name is Milton and I bought a Jeep at Larry h Miller Avondale and I had the most wonderful experience it was fast clean no lingering it was just an awesome buying experience and there's one person that I really want to put a shout out to he wasn't my salesman my salesman was Julio who was just amazing he got everything ready and d | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Andrew SomCame in for an oil change, was given Fred as an Service advisor, Told him I need air in my tires as well and he said it will be done with the tire rotation. 3 hours later, Fred tells me my car is done and completed, I go inside my car and see the air is still low nothing was touched,I told Fred and he said I had to drive 5 miles f | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ T HudsonI highly recommend Wilfred Perez at Larry H. Miller Avondale dealership. I was a few weeks into the car buying process and had narrowed down my selection. The Larry H. Miller website listed full disclosure to the dealer add-ons and pricing. Wilfred answered all my questions via calls and texting prior to my visit; and has continued s | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Ray MalzoRichard was our sales person and he exceeded all expectations. We found our new ID Buzz electric van on line and started the process to purchase. When I submitted the information Richard immediately called and he delivered the car within two ours to our home in Prescott and took our trade in with him. A perfect seamless transaction | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ SeanAlfred was great to work with and very kind. The process was straightforward and I didn’t feel uncomfortable during any of it. | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ SeanAlfred was great to work with and very kind. The process was straightforward and I didn’t feel uncomfortable during any of it. | Read Full Review12/21/2024 12:00:00 AM | Cars.com
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★★★★★ Jaeden AndradeMy new service advisor is works well at communicating, thank you! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Megan KingWe were given an estimate of 1 hr and 45 minutes wait time to have my inspection and oil change. At over 4 hours, I called to check on the status and they said that it’d be ready in 20 minutes. They didn’t even begin working on my car until I called because I got notifications of my door being opened and the hood opening on the app. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Candi CabreraI dislike going to car dealerships with all the pressure and haggling. But at Larry H. Miller VW of Avondale, it was a great experience. My salesman, Chris Llamas, was so friendly with absolutely no pressure. He helped me find the perfect Atlas for me. He was knowledgeable about the cars and patient with all my questions. I went back | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Angeleen HarrisAmazing experience. Received an oil change and it was done efficiently! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Stephen WatzekCar not washed. VW dealers used to be a special place to do business, but now they are like some domestic dealer. Lots of uniqueness is gone!!! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ David KloosterJermaine was very nice and helpful | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ blaiseEasy care free experience. Highly recommend this dealership. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ alvaro soteloJeremy cool. He’s the best in the west. Quick easy and transparent. Was in and out of service in an hour. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Karri VoytillaThis location is now out of my way, but I trust the staff to always take care of me. Mike is my normal Service Rep and I like that he let's me know what is happening and how long it's going to take. I have been taking my CC to this location for the past 5 years and even though I now live further away because the serive they give me e | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Lorenzo HernandezGreat and very friendly. Pleasure to do business with Jeremy very professional and above all excellent customer service. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Mark MilneVery smooth buying experience! No pressure. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ George Sims, Jr.Did well but took 2 hr for oil change with an appointment. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ MariaSarah spoke in an extremely condescending tone. They took a day just to check a battery. Had I known it would’ve taken that long I would’ve just got it jump started. Then I came early at 7am to pick up my vehicle and Sarah was upset I didn’t call ahead when I in fact did call and spoke to another associate and they told me come in at | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Tiffany Abu-BakarI went in with little to no hope. My situation isn’t the best. I was upfront and honest about my situation and let them know exactly what I could afford. They listened and understood. Mikey in Sales, Yolanda Ortiz, Jorge Cortez and Eric in finance all worked together to get me approved and able to drive off the lot same day. I’m bles | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Aaron GraggI recently purchased a 2025 Jeep Wrangler and couldn’t be happier with the experience! The vehicle itself is everything I hoped for—rugged, stylish, and packed with features perfect for adventures. What truly stood out, though, was the exceptional service I received. Jurmaine, my salesman, went above and beyond to ensure a smooth and | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Chad5 stars working with Arthur. Quick and easy! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Eric PaulsenArthur B. is a great human! He took the time necessary to answer questions and is very knowledgeable. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Kerry GiangobbeAdam Soto did a great job getting my car serviced. Thank you! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Nicholas OverlyChris Llamas the sales associate was amazing I am going to refer him to everyone. Professional and courteous very welcoming. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ BeckaThe service advisers supported with knowledge, experience and integrity. Service Adviser Harry resolved a long enduring issue concerning part supply and installation; making certain to resolve with detailed Tenacity to walk it through himself. Very transparent and honest communication which I hold in high regards. So grateful for | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ L SThese people are ridiculous, brought my Jeep in for an oil change this morning. Was told by Estevan should only be an hour and a half so they took my car at 10:45. It was ready at 12:08…. The only problem is, they did not tell me until 215 when I went up to the front desk and was like hey we’re hitting a three hour mark here what’s g | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Gee SmithI've been calling the service department, they keep hanging up on me, I need to schedule the recall, there is no way to do it online other than talking to someone from service | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Cindy HoganBEST EXPERIENCE IN MY ENTIRE LIFE!!! I CANT EXPRESS HOW GREAT & AMAZING JORGE IS TO WORK WITH & HOW EASY HE MADE THIS PROCESS FOR ME. I HAVE NEVER BEEN TREATED WITH AS MUCH HELPFULNESS,KINDNESS AS WELL AS UNDERSTANDING AS I WAS WITH JORGE!! HE GOT ME IN A VERY NICE CAR WITH VERY LOW MILAGE WHEN I DIDNT BELIEVE IT WAS POSSIBLE FOR ME | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ James BrowningFred my service advisor was great. You got things done in a timely manner. Providing me with transportation to and from dealership. Fred is my go-to guy. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Julio cesar Gutierrez HernandezBuen servicio ?? profesional y excelente ?? atención al cliente lo recomiendo ?? 100 % por 100 | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Melissa CoopermanExcellent job above and beyond five stars thank you for taking care of my car you are the best !!!! | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Tihyana HoldenI've taken my vehicle here and having the same issues. I feel when I took it the second time no one real did the job of checking it correctly, if it was even check. I'm really upset about the problem not being fixed. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ RicslzrDidn't inform about steering box and stabilizer issue,no recall information worst ever dealership | Read Full Review12/16/2024 12:00:00 AM | Cars.com
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★★★★★ RicslzrDidn't inform about steering box and stabilizer issue,no recall information worst ever dealership | Read Full Review12/16/2024 12:00:00 AM | DealerRater
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★★★★★ Juanita BrownReceived an Oil change. I was able to schedule an appointment online. I was assigned Fred who had great customer service. Didn’t take long at all. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Ramona DelarosaOur experience was spot on. Not only did we not feel pressure our sales person and lfinance person where amazing. We certainly ended up getting the best service too. Thank you! | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Zaw Myo OoLawrence James was really nice guy and helped us with purchasing new vehicles. Staff friendly and fast service. Would recommend to this dealer. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Speedbird61Great service through Adam Soto (Service consultant) and Dave (“senior” Mechanic). The others and new mechanics (younger) are all doing a good job for regular maintenance. This is not your general dealerships which have a tendency to sell you things that you don’t need... and I know my car perfectly, so I can tell you that. I have be | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Monica HerdezDonny and the team took care of my car and their service was great! | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Tino MoncadaGreat staff. Very understanding. Kept me updated on the progress. The service advisor was top tear. Had all the correct answers. And in a very timely manner. I will return to service. Even it's just to say hello. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Sean CantwellThe kept me in the loop of repair on my truck. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Louise ArchuletaSoon as I got there Karry was right there. She is very nice and got everything thing done. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Brad EvansGreat dealing with Richard M. Great folks and good deal on our new Atlas R. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Candy MGBought my Ram through Larry H Miller a couple years ago and this has been the only place that I have taken it to get serviced. Robert is our service advisor. We just had to get the motor completely replaced, and through back and forth with the warranty, with Robert's assistance we were able to get it approved and taken care of. Even | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ William SheranekJurmaine was very helpful throughout the buying process! He is very nice to work with and professional. Will definitely buy here again. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Tanner W GriffinAlfred did an incredible job getting me in and out. He was super helpful over the phone to make sure I wasn’t wasting my time. He broke down numbers for me and gave me a good deal. Appreciated the service after dealing with a ton of ridiculous dealerships around the valley. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ Tanner W GriffinAlfred did an incredible job getting me in and out. He was super helpful over the phone to make sure I wasn’t wasting my time. He broke down numbers for me and gave me a good deal. Appreciated the service after dealing with a ton of ridiculous dealerships around the valley. | Read Full Review12/13/2024 12:00:00 AM | Cars.com
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★★★★★ Jimm CappProbably one of the better if not the best experience car buying that I can recall. There was no hidden charges or fees or pressure on the price. What it was online was the price I got, even with the listed upgrades that were over & above the listed MSRP.(I paid the price listed online which was substantially below) Everyone was pro | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Chris TrejoThe service advisor was condescending and seemed to delight in arguing with me. I finally resorted to just answering with "OK" like I do with my children. The prices were twice the market rate. I'll come here for mandatory recall work but absolutely nothing else. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Denise FletcherWorse experience. Thanks to the Attorney General's intervention I beleive I received better customer service. Overpriced repairs. 1 star is for the loaner I received only after multiple phone calls to speak with service rep. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Cindy HoganBEST EXPERIENCE IN MY ENTIRE LIFE!!! I CANT EXPRESS HOW GREAT THESE PEOPLE ARE THEY GOT ME IN A NICE CAR WHEN I DIDNT BELIEVE IT WAS POSSIBLE FOR ME TO BE ABLE TO AFFORD OR EVEN QUALIFY FOR ANYTHING AS NICE AS I GOT. IF YOU THINK ITS NOT POSSIBLE GIVE THESE GUYS A CALL I PROMISE THEY WILL TREAT YOU WELL & GO ABOVE & BEYOND TO MAKE YO | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ LeRoy BrewerRobert was awesome! Great service. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Melissa MckeeI set up an appointment to test drive a Dodge hornet on a Saturday evening and ended up trading my Mercedes in for it! JJ was my sales rep and Aurelio took care of the financials. Both JJ and Aurelio were very efficient and thorough-something I highly value. I always do my research, so I come in knowing what I want, what I can do, an | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Samara TiradoI received the worst service. I left my car for an alignment at 2 PM, and they told me it would be ready in three hours. However, they never sent me a message or called to update me about my car. I had to reach out by phone and email to find out what was going on, and they just said they couldn’t complete the service. Now, I have to | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Ana MartinezAldo was awesome very transparent and helpful. Thank you for all the help!! | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Janice ElginI would like to give Huge shot out to my sells guy Jorge Cortez for getting me in the vehicle I’ve been wanting for over a year now all of your work is highly appreciated. You stuck with me though it all and I thank you for all your hard work! I would like to give a second shot out to Eric my finance guy. Even though I gave you a ti | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Dale PedersenDonny Gonzalez and the team did a great job. Got my oil changed, my multi inspection, tire rotation and they even washed my truck. I was in and out in less than an hour. Fantastic job | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Maricela PadillaEveryone was very nice and helpful to me. Thank you | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Ewell Johnson2My experience with this car dealership was awful I dropped my car off on a Tuesday November 26 and the part that was ordered for my car thru my warranty was there on Wednesday November 27 I called on Tuesday December 3 just to see what was going on with my car left message after message no call back so I finally had to go down there | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Saressa NelsonFred was great! Very professional and sincere! | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Victor Castaneda JrHarry was great! Service was short staffed at the time, but still gave excellent service! Will continue to service my car here! | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Ted KniselyYolanda made our purchase the best one ever. Really went about to make it a great experience. Thank you. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Madison SnyderAngie was amazing and so helpful!! So grateful to have been helped by her today. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Joel PaganOur service adviser took great care of us did an outstanding job in explaining the issue will return again thx | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Freako SuaveGreat costumer service. Very precise and attention to detail. Listens to the customer wants. Definitely will go back for my next vehicle! | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ CourtneyProfessional and helpful, will go back to have service there again | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Oscar ParraI couldn't believe the effectiveness of everyone at this dealership. I highly recommend going with them. Alvaro and Willy took care of me, and everything went so smoothly. 10/10 will go back in a few months to get an upgrade. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ D LTo check two batteries and replace them took from 7 am til 2:15 pm. I had to call to see if it was done. They didnt bother to call me. Woman on the phone told me they would have to keep my car for 2 to 3 days. OMG...it was done! What is going on?? Get your crap together! | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ NikkiThe WORST experience by far!! My fiancé purchased a 2020 Jeep Wrangler for us to enjoy, however had we known we’d be dealing with dishonesty and deceit. The people we dealt with were: sales rep Jurmaine and a finance guy who loves his 2 bulldogs so much so they are all over his office. What happened: put money down, purchased and fin | Read Full Review12/7/2024 12:00:00 AM | Cars.com
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★★★★★ NikkiThe WORST experience by far!! My fiancé purchased a 2020 Jeep Wrangler for us to enjoy, however had we known we’d be dealing with dishonesty and deceit. The people we dealt with were: sales rep Jurmaine and a finance guy who loves his 2 bulldogs so much so they are all over his office. What happened: put money down, purchased and fin | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ Greg WAlfred was very attentive to my needs and requests and helped me get the Jeep I was looking for. Thank you. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ John MirsadschanOn November 23 we visited Larry Miller Jeep dealership in Avondale! Our Sales Associate was Alfred! My wife and I found Alfred to be very knowledgeable and patient in answering any questions we had! Also Aurelio helped with the financial part of purchasing and we found him to be very pleasant as well. Both gentlemen were an absolute | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ james griffithChecking vehicle in was painless. Robert kept me updated throughout the process and was great to work with. They are super busy but always took the time to help me out and answer all my questions. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Mario MorenoGracias por todo las atenciones todos son amables nos dieron la oportunidad de escoger el vehículo que queríamos y salimos contentos de ahí se los recomiendo a toa mi familia | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Bladimir BojorquezGreat experience. Got treated really good and got a great discount. Would definitely come back | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Nikki UjvariThe WORST experience by far!! My fiancé purchased a 2020 Jeep Wrangler for us to enjoy, however had we known we’d be dealing with dishonesty and deceit. The people we dealt with were: sales rep Jurmaine and a finance guy who loves his 2 bulldogs so much so they are all over his office. What happened: put money down, purchased and fin | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Joe NunnallyI was just in there today December 6th 2024 to get my father's 2017 Jeep Renegade oil change and alignment. Got bill and asked for alignment printout they didn't have it because the mechanic didn't do and tried to charge me for alignment without doing it .Anyways I did get oil change for free I think if it was even done !be careful a | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Patricia SchmittAdam was great! It ended up being operator error with my malfunction of exhaust system Light going on. Gas cap was not completely tight. He was a big help and after 10 yrs as having g Barb Halsey as my advisor I now have have found a new one. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Jacob PinkAldo is hands down the best salesman for any of your vehicles needs he’s your guy | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Evelin HernandezGrate service, nice person does his best to help how ever he can! | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Diana PerezJulio Vela helped us choose the perfect car for us. Hewas very knowledgeable and got us the best deal! Thank you | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ katie fTerrible communication. Can never get through to service department. Have fun spending an hour on hold to get information about your vehicle | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Olivia RisherWe purchased a 2024 atlas about 3 months ago from this location. We came in for our first oil change which was included with the purchase of the new vehicle which is the only reason we came back to this location given they are a 45 minute drive from home. The man who greeted me to check me in was a windshield sales man who noticed th | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Jorge CortezService department here always takes care of my cars, up front and communicative with concerns and recommendations. Recently took care of my Wrangler front end work under warranty, and had it back in a timely manner! I love my Jeep again! Thank you guys | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Monti AllisonMy sales rep was thee best. I ACTUALLY just came to look at cars. BUT ENDED UP BUYING. My entire process went so smooth there was NO PRESSURE or Salesman gimmicks involved. It actually was unbelievable how smooth it all transpired. THANK YOU to my salesman Jurmain Easter. I will send those I know who is looking for a vehicle to Larr | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Rebecca PinedaJorge was very helpful! Explained the questions we asked very thoroughly and was patient with us even though it was later into the day! Found a Jeep for our family that met our requirements. Really helpful will recommend to family and friends for sure! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Futalina NelsonI really appreciate the worker at the Dodge dealer, they treat me as their own family,they make me feel comfortable around them,I was very happy with my car,I thought I never get one of those kind of car but I did it,thanks to them for make my dream come thru. . | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ AnthonyI purchased a used 2020 Gladiator on November 1st, and everything went well with purchase and road tested on side streets. After driving home in freeway back to Mesa, Gladiator started to death wobble, so I had to slow down to 45mph on freeway to stop wobble. Immediately messaged salesman and called him about the issue. Took the vehi | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Francisco A.QReciente compré un vehículo y di una tundra a cambio donde obtendría dinero a mi favor y algunos descuéntalos de dealer pero hacen muchos enredos con los números y al último no supe ni dónde quedó el descuento ni el dinero de mi vehículo creo que para la otra mejor busco otro dealer y el vendedor que me atendió jorge cortez primero t | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Ramona DelarosaOur experience was spot on. Not only did we not feel pressure our sales person and loan person where amazing. We certainly ended up getting the best service too. Thank you! | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Guillermo CruzIt took me about 1 hour to come to an agreement on the price of the vehicle after that I waited for 2 hours to sign the contract and the guy said it’s going to be a different payment that they have done a mistake so I did sign the contract with the payments they said but I never got a copy of the contract on paper or E mail which he | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Ed SchubertI recently had service work done on my Dodge Caravan. I had some concerns regarding the work, and brought the vehicle back the next day. David, the General Manager, was very helpful and professional. He listened to my concerns, and they were immediately addressed. He was great to work with. | Read Full Review12/2/2024 12:00:00 AM | Cars.com
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★★★★★ BarbaraI was told that I would need to leave my Jeep for a week to obtain warranty work to replace worn motor mounts. They would not provide a rental car and we could not make an appointment. We have to drop off the Jeep and then it would sit until they could get it in. Ridiculous. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ DJ RoperLove the car, got the 25 Jetta the day after they delivered them, and honestly, the 25 is fire, looks so good, and I was needing a stunning opal white car for my wedding too, problem solved. Braeden and Adam helped me and absolutely won me over | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ verlatin99This place is questionable in a certain way. They sold me a Jeep in late October of 2024 & it's broken down already! AS OF November 23! My mechanic said it needs new shocks, new rear breaks & the repairs will cost me 1,000 to fix & this place overcharged me! Don't buy a vehicle from this place because they are dishonest & will sell | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Denisse HimidiVery informative and quick! Just great communication and service. This was a walk in too! Thank you Victor! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Pete ThompsonI’ve been interested in the Atlas Cross Sport for several years. Have owned two Tiguans and an Atlas purchased from other local VW dealers but this was my first experience with LHM VW Avondale and let me tell you, Andres is THE MAN! He went above and beyond to make it smooth and easy, with none of the typical Car dealer haggling. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Kelley ThompsonI contacted the dealer via the website to see if the car I was looking at was still available. Andres answered back quickly that it was. There was no back and forth haggling, just clear price and payments. It was an awesome experience! I would recommend Larry Miller Volkswagen for anyone looking to purchase a VW. Ask for Andres and | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Brian ScottWe just bought a GTI from Walfred Perez this morning. Great experience, fast, transparent, and fair. He walked us through every detail the car had to offer. He truly went out of his way to make our experience great. I highly recommend him if your looking for a car. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Signa UnderdownWe just bought a GTI and Walfred Perez was awesome! The buying process was transparent, easy and extremely smooth. I highly reccommend him 10 out of 10! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ jayhawk570Found a used car on auto trader. Bought from Larry Miller after free at home test drive. Great experience from start to finish. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Erick VargasIf you are looking for a new vehicle we would recommend you work with Walfred, he will not pressure you to to buy something but instead he will help you find the vehicle you actually want. He will will do everything he can to get you into the one you want, if you aren't looking to buy anything and simply need help, he is very kind an | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ eric virgenI would highly recommend shopping for your next car here! Brennan was our salesman and he honestly was the best! Everything went smoothly and our financial person Willy was also great! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Austin StewartBruce Jorge and Omar were all amazing. They made the buying and financing process quick and easy. They were very knowledgeable about the truck and took the time to walk me through all of the options. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Wendy CosentinoLG did a great job. Very knowledgeable and he got me a great deal! Thanks so much for a great experience! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Briana FavelaAmazing customer service. Richard made sure I got a car with all my needs. The process was so quick too. Would definitely recommend this dealership it’s the best one I’ve been to so far. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Pablo GarciaOscar, the service rep, was an amazing guy. Very knowledgeable and helpful! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Kris ArmstrongMr. Kris Kapusta was incredibly helpful in every aspect of our journey in getting a new truck. We were on a mission to purchase a truck while in Phoenix for Thanksgiving…a truck that would make the trek back to Alaska!! We traveled all that way to our favorite dealership to make this purchase. We wanted a truck that would be Alaska d | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Solveig AlcarazMr Kris was very helpful and kind. He helped us find the perfect truck. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Ayo AlakaA family member referred me to Bruce Weiss at Larry H Miller for my first Jeep Grand Cherokee purchase. Bruce was exceptional throughout the process. His customer service skills were magnificent. Thanks to him and his team for creating a seamless operation that allow me to purchase a brand new Jeep. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Wayne CarpenterStopped in to look at a car Jorge and I worked out a good deal. Very happy | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Joseph SauveLucas was amazing throughout the whole process, he was referred by a friend who had the honor of having Lucas as his sales representative and I must say it was great working with him. The finance gentleman was quick and thorough! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Victor YanRey was excellent and extremely helpful | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ luis GarciaBuen trato , buen establecimiento, el amigo Cesar Gámez, dio buen trato , amable y respetuoso, explicación clara y rápida. Personalizado las necesidades que buscaba. Realmente excelente trato, gracias | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Daquota Aviladropped off my Jeep a week ago, they promised to have everything fixed by Friday. called Friday, and they said we had not even looked at it | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Jeff MerrillThe process was smooth and easy. A great trade-in price. Alvero was super to deal with. I would totally recommend the dealership to my friends and family. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Norman AndrewsAdam Soto was my service advisor for my November 21, 2024 service appointment at L H M auto in Avondale, Arizona. We discussed what was to be done - and agreed - and he graciously kept me appropriately updated during the process while I waited in the customer waiting area. The work was finished within a reasonable amount of time, giv | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Ben TrujilloJunior Rodriguez is amazing service representative. Always listens to our needs and provide excellent service. Every time we bring our car for service. He is always available to answer any questions and attentive to our needs. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Desiree KinseyThe service was amazing and I loved my attendant. Adam was very straight forward with me and personable. | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Cynthia DuranI recently purchased my second car from this location. I am in love with it!!! Staff is very welcoming. They had us in and out. I would definitely recommend this place to family and friends. Lucas, Oscar and WILLY are awesome. I’d Give 10 stars if I could. | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Aggie FungPurchasing a car is stressful. I honestly was dreading the whole process, until I met Angel when me and my husband pulled into the lot. We have been looking for a vehicle for about a week or two at this point, and I wasn’t having fun or luck finding what I like at the price point I set for myself. Angel approached us as we got out of | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Jason BentzPurchased 2 vehicles from this dealership. Both experiences were great. Recently took my vehicle in to have coolant level topped off. Lost all coolant a few trips later and found out the service person forgot to put the cap back on the coolant reservoir. I’ve been a VW owner for 8 yrs and this is the only negative experience I’ve ha | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ John AdolfsI got a great car at a great price. It didn’t take all night either. VW already has some great discounts and LHM made the deal even sweeter. Thanks guys! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Peter HoffmanAll good. Great communication | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Sandra WatsonI am very satisfied with the service I received. Oscar and Allen was very helpful and resourceful. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Darrell CaveSeamless purchase. 2nd truck we bought in last 2 years. Vicky is a hoot always cheerful! Had me out of there 30min flat. Thanks guys. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Kelly KeeblerGreat experience from Larry H Miller Jeep. Took care of my engine light and recall. Even did some upgrades and exceptional service. Appreciated the efforts | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Haison CromwellI WANT TO INFORM EVERY POTENTIAL CUSTOMER THAT THIS DEALERSHIP IS NO LONGER UNDER THE LARRY H MILLER FAMILY!! I BROUGHT MY VEHICLE IN FOR SERVICE WITH A 9am appointment, MICHAEL was my WORST nightmare service advisor he LEFT MY VEHICLE UNATTENDED FOR 6 HOURS-NO SERVICE APPLIED.I HAD TO PAY FOR MY OWN UBER BACK TO THE DEALERSHIP, ONLY | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Brianna MarcurioHonestly very disappointed with the service department. The communication skills that the advisors have are terrible, they are not good at answering the phone at all. Recently took my car here and had to keep calling to find out what was going on. I will never come back here again for any services for my car. Also cost for services a | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Sherry ShookExtremely easy from first contact to picking up my vehicle | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Arleth JaramilloWe went to Volkswagen Avondale looking for a vehicle and our shopping experience was 10/10 Walfred help us out with our purchase. He was extremely nice and helpful, he explained everything to us and was very mindful. I would go back 100%. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Tabitha MethotI had an outstanding experience at this dealership, thanks to LJ! From start to finish, he made the entire car-buying process smooth and stress-free. LJ took the time to understand my needs and helped me find the perfect vehicle – a 2023 VW Taos. I'm extremely satisfied with my new ride, and I couldn't have asked for a better experie | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Gail W.It was a very pleasant experience finding and purchasing my new vehicle. From start to finish, it was very laid back and not rushed. Lawrence was very knowledgeable and helpful. I highly recommend a visit to see if your next vehicle is there. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Yasari NapolesRey was very profesional. Higgly recomended | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Jenny AranaAdam was nice from start to finish!! Extremely kind and honest! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ ScottArthur is the best car sells rep I've worked with. Great experience. Also the service department is on par here. Great place to get my truck serviced. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Jeramy GrahamYolonda in sales and Michael in finance were amazing. One of the better car buying experiences I’ve had in a long time. Thank you for the no pressure sales and service. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ deanna uriasI love the honesty and customer service received by Junior every time I take my Durango in for service. I went in for an oil change and brakes, but was told I don’t need brakes saving me the expense by cleaning them up to stop the squeaks. I also take my Daughters Jeep for service as I trust my service advisor Junior to handle all ou | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Franklin LopezI am so happy with my car! Angie was very helpful and knowledgeable . Thank you! | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Tara SandstromThe best buying experience!!! Everything was top notch. Thank you Arthur Badowski! | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Sarah Chloee McBrideHad a great time looking for my future car with Bruce! He was kind and patient and gave us the information we needed. He was very knowledgeable but didn’t overstep, he wasn’t just looking for a sale. Would definitely recommend Bruce to anyone looking for a car! | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Sakumori 2017Love this place especially the ride back and forth when it's being worked on | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Isaac CarbajalAs usual we were treated with respect and understanding as we were quite early for our 8:00 oclock appointment Also they washed our car! Without hesitation a 10 plus rating is appropriate | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Shavon NGreat experience and friendly staff. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Don HarrisMichael was outstanding. This is my 2nd Vw to be serviced and I pass another dealer to get here. The scheduling is super easy and service is quick. Don | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Blake ThomsenThis dealership is the real deal. I could not find a VW Jetta GLI that fit my needs in my area, so I ordered from these guys out of state. It was my first time ordering a vehicle sight-unseen, so I was very nervous to see out the process. Throughout the entire ordeal, everyone on LHM's team was incredibly helpful. Special shout out t | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Willy PerezChris Llamas, was my salesman and he did a phenomenal job. Very knowledgeable and respectful. He gave me a deal of a life time on my new 2025 GLI! If you decided to buy a VW I would recommend you go visit Chris Llamas! His assistant Richard Martinez was great as well. You guys have a great team! | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Chef JazzyMy husband and I only purchase our vehicle here. Larry H. Miller Chrysler Jeep Avondale is #1: dealership. The salesmans always go hard?? We always get what we ask for. Thank you, Manny! | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Marty MarquezVery professional no beating around the bush. Provided me with a great deal and great financing!!!! I’ll recommend them to everyone. It was worth the drive to Avondale. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ shell bellHope you don’t ever need to get repair done, you will never be able to get ANYONE to answer the Service Dept. I will be trying for over an hour more than once and NEVER ONE answer! Don’t try to leave a message if you get through because you NEVER get a call back! Had to drive all the way down there to just talk to someone! I will nev | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Gloria RamosBought our first Jeep, Customer Servive was Great Jurmaine answered all of our questions and made sure we were satisfied with our purchase! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Matthew Hulsey????? “I had an amazing experience at Larry H. Miller Chrysler Jeep Avondale. Bruce weiss was incredibly knowledgeable, patient, and made sure I found the perfect car for my needs. His professionalism and friendly attitude truly set him apart. If you’re looking for a hassle-free car-buying experience, I highly recommend Bruce! Thank | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Josh CraftMy wife and I recently purchased our second vehicle from Larry H Miller. Yolanda in sales did a fabulous job at making sure our purchase went smoothly! She was friendly and knowledgeable. The whole team was great, not pushy like a lot of dealerships. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Jason DeckerArthur and his team were great to work with. Love the truck! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Jim KotantoulasHappy with the overall buying experience. I was an out of state buyer, bought a new RAM 2500 at a good price and the truck was shipped when promised. There was not any sales pressure and all the staff I’ve dealt with were helpful. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Denver BlancoJR/Don/Francisco at service is a great worker they are awesome keep us updated all the time. Thanks guys. SAM the man, need a car or truck go to him he a great sales person. Thank yall | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Daniel RealOriginal service advisor does not communicate at all. He had my vehicle for a week and had done nothing too it. I went in to find out what was going on and he wasn’t there. Another advisor took over and had my vehicle done that same day! Unfortunately I got it back with a damaged piece and the advisor said that it came in that way ev | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Suzy PerezI went on 11/21 for an oil change, my invoice stated my fluids were refilled and when I went to clean my windshield there was absolutely no windshield fluid. Prior times it had been refilled but not on 11/21 or the time before. That's why I can only give 2 stars ?? and now I feel like I shouldn't trust their work and I should double c | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Neil HughesVery good experience fast and efficient as usual | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Grupo ConstanteExcellent Service Jurmaine Easter was very helpful to get us the best price and low rate. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Teresita VegaJurmaine Easter was the person who helped me, he really got me the best low interest rate and the monthly payment I needed to get my car. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ kelli audI just bought my Jeep Grand Cherokee last night and couldn’t be happier with the service I received. My sales guy was Bruce Weiss and was impressed with his non-pushy demeanor, honesty, friendliness and professionalism. He answered all my questions in a clear understanding way. Bruce Weiss definitely made my vehicle purchase an enjoy | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Bradley AudI had an excellent experience working with Bruce! From the moment I walked in, he was welcoming, professional, and truly listened to what I was looking for in a car. Bruce’s knowledge of the inventory and ability to explain all the features made the process smooth and stress-free. He never pressured me and worked hard to find the bes | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ eric delgadoIt was very a nice, easy/smooth negotiations | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Sharesa BrownThe glass guy was way more helpful than my attendant. No one gave me any updates, I had to go up front to find out that my care was finished , and the link was never updated with my care service info. Also, they did not reset my oil change alert, so it still pops on. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Hunter BoltzJust bought a used truck October 2nd Arthur was my salesman, I was informed after paperwork that I would not be receiving a second key and I wasn’t happy about that considering he didn’t tell me before I signed papers. And was told by Arthur that he would order me an owners manual and two months later I still haven’t received it. Oma | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ alexandria santiagoThis place is not worth the stress or headaches. The service department is horrible and overbooked, which leads to poor communication from advisors and when you try to go higher up, the manager wont ever call you back. They don't treat you like customers here!! Traded in the lemon car they gave me so I don't EVER have to return to th | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Michael StolfaVery happy with our sales person and the dealership. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ burt landtroopService was performed quickly. Service advisor was great | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Adam Moratvictor was very friendly and helpful and my car was done rapidly and I was back on the road. Thanks again. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Tracy PearsonThank you Robert Carter, for your thorough attention. I bought my dodge charger from this dealership over 9 years ago, i have used their services ever since. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Jaime MartinezService was quick and convenient . | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Cesar GamezGreat customer service thank you | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Michael OliverI recently purchased a Grand Cherokee at Larry Miller Chrysler Jeep and my sales persons Jorge and Bruce were amazing. Their patience, professionalism, respect and the feeling of humanity were exceptional traits exhibited by these two men. If you’re in the market to jumpstart 2025 with a deserving treat/gift for yourself, I highly re | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ john bacigalupiPurchased a vehicle. Sales process was smooth, however getting the dealership to follow through with items owed post sale has been difficult. They ignore messages and don't return calls. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Dorian BishoppFred communicated clearly and consistently. He got me back on the road faster than anticipated. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Liz InfurnaThe service provider Esteban did an amazing job and took care of my jeep. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ denise llamasI've waited 10 years for a new car and everyone at this dealership was patient with all of my questions and took the time to explain all they have to offer. Go see Christopher Llamas if you are looking to purchase a vehicle and want the entire process to be as quick and smooth as possible! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Stephen AmbosThey always treat me fairly and courteously. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Daniel RubioHorrible 1st visit. I came in today and bought set of tires. 4-5 hours later they tell me they ordered the wrong tires. Their techs already removed my tires from my jeep only to realize they ordered the wrong tires. I had an extremely busy day planned today and I told Maria about my busy day. I understand it's not her fault but I fin | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Edith MalvidoThe service advisor Maria told me it was going to take 2 hours for me to get my car back it took them over five hours and because I keep calling them to ask when is was going to get done, they send me a message with services that need it to be done and since I decline them with thin 2 min all of a sudden my car was ready for pick up | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Crystal IngramMy experience at VW Avondale has been horrible. Communication was bad in the service department and all they care about is trying to make a sale or make a profit. With my experience, the customer is not primary. The service area tried to over price me for a battery and it actually was my alternator that was burning my battery out. I | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Randy BotmaMy Son and I both bought a new car the same day together. They got a lot of our information mixed up together. They were terrible in the back because I had to go back the next day for gas. Also they should have paid off my son’s trade-in within 10 days, but 12 days later my son’s account got hit for another payment. They said he will | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Chrissy NWorking with Yolanda O. was more like a friend helping me through the process. We instantly connected, and she made my car buying experience more enjoyable. I can honestly say that I gained a little more knowledge that'll benefit me with future purchases. Thank you, Yolanda! | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Nick KashakThey can get backed up, but they do good work. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Ira WilsonBest sales experience I have ever had buying a car. Larry James is a gem! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Gia MarreroIt was my first time buying a car and Al and Wally helped me so much! This was the first dealership I visited where the salesman was not pushy at all, which I really appreciated. Overall they made the experience much easier! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ WendyWas very happy with the outcome of the work done on our Jetta. Would use them for all our VW needs. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ slm4246I am happy with the customer care provided me today. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ HortelanoGreat service as always, very pleased. Dustin assisted me and was well knowledgeable, answered all my questions. Was very polite and patient, exactly what I expect from a well known company. Exceptional work. Clean atmosphere, thank you for the snacks, coffee and water. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Trinidad VillelaFrancisco asistes me so well, great customer service and made the entire service simple and smooth. Provides me with recommended feedback on vehicle and ensures that it’s all take care of. Appreciate his services! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Dan HackMike V is awesome. He always goes way above and beyond to make sure his customers are satisfied. Thank you Mike | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Maribel CorralesGood service. Always helpful . Thank you | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Maria GonzalezFrancisco is very kind, you can see that he enjoys his job. Keep your excellent personality. ?? | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ DanielMy Jeep overheated and sprayed coolant. I called Larry Miller and Mike answered the phone. I dropped the Jeep of after hours and put my key in the drop box. Mike kept me up to date with issues and they have an app that shows the progress of your vehicle, similiar to Dominos pizza tracker. I was notified when done. Work was complete a | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Manny J OfficialGreat customer service! Met my needs! Maria is a great representative! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Antonio MartinezGood service as always. Kary was excepting courteous, and got me a ride home and back while waiting, and was very professional despite being under staffed and new to the job. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Jared JosephMy service representative Oscar was fantastic!!! Very pleased with our experience! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Kay KennedyLove our new Jeep Wrangler! Big thanks to Jurmaine for all if his help and being available to assist with our questions and concerns. We were cery happy with the service we recieved from him and the whole Larry Miller team! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Jeffrey GlennWent there for my first oil change and service was fast and the service advisors were very friendly and courteous. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Andrew MayerVery easy car buying experience! Look for Bruce W. if you want excellent customer service | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ rosemary hernandezSince I bought this vehical, I only use Larry Miller for all my repairs and oil changes and my person to go to is Francisco, he takes time to listens to me and explains everything until I can understand it. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Janae “Miyah” MVictor was respectful, nice, and communicative. He did an amazing job with explaining each recommended service that I needed. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Carlos Jesus GonzalezExcellent service by the customer service specialist in the service area | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Miguel Ruiz-CarrilloI was blown away by the customer service that Little Richard provided. He went above and beyond and met my needs for my wife’s new car. He knew this purchase's necessity and made the most straightforward transaction I’ve ever experienced. If you're looking for a vehicle, go and talk to Little Richard!!!! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Kristina HartThis place is a nightmare. Said they would keep my truck for two days. After 2 days I called for update non. Day 5 called for another update, nothing. Tuesday called again, nothing. Had to physically go down there and ask. They just took my truck back. Never heard anything the next two days until I went down there and demanded my tru | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Norma TaylorWe will always shop at Larry H Miller We always get treated very well and I love their customer service Scott is the best! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Standard ConstructionThe service department is fantastic and prompt. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Joanne MarichalarIf you're looking for a vehicle at Larry Miller Dodge in Avondale work with Erick Enriquez, he was very efficient and helped me get the deal I wanted . without all the lollygagging going back-and-forth | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Brian CoryellI needed to get several issues repaired and went through my mechanical breakdown coverage with my insurance. I dropped off my car and was then told that they would look at it and let me know what they're doing in 7-10 days, just to look at it. Two weeks later, I called and found that they had just finished checking on it, after it sa | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Julia FaitI’ve definitely had my difficulties with dealerships but I appreciate how the team here is working to make the situation as right as possible. They’ve gone above to help and that’s very appreciated! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Carla CarfieldMy experience was wonderful, I just love my 2024 VW taos. I would love to say that Mr Perez was awesome and did everything to help me get into my new car. I will refer him to anyone that is in the market and looking for a new car especially at Larry H. Miller VW in Avondale. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Pricila JimenezWent down to Larry H. Miller in Avondale and had the most helpful time with Bruce he was able to get our trade in and help us with the numbers with a new vehicle thank you very much | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Sheyla MorettiMe gustó mucho la atención que me brindaron | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Stephen WatzekAsked to have tires filled. Not done even though tire was on. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ juan fernandezFast and easy to talk Very friendly but did not resolve my check engine light is under warranty they didn’t check it. They said they didn’t have time to do it. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Rick BrownI got routine maintenance done on my Dodge Ram ProMaster 3500 cargo van. Everyone was very helpful and nice, it didn’t take long at all, and they had plenty of comfortable seating and drinks and snacks for this who were waiting. Professional, clean, and efficient, you can’t ask for much more. I’ll keep taking my vehicle here for s | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Erik LeosPretty bad service I’m really surprised been to different dealerships around Phoenix and Tucson. But somehow it’s was a really bad experience over here. Will not recommend doing business with them | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Patricia CabreraFue un servicio rápido y amable, muchas gracias a María, se portó muy amable y atenta | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Johnnie MockVery friendly and professional service. The service agent was great. Good customer service | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ joe colemanKrzysztof and rest of the people I dealt with were awesome. Went to 3 other dealers same day and got dicked around . No games at LMD Avondale ! Great Job | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Michael SabersDefinitely one of the best experiences I had buying a new vehicle | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Juan GonzalezThe people are very friendly and very helpful. Would recommend everyone to go buy your next car. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Scott TibbettsI have purchased several vehicles from here, all commercial, and every transaction is seamless, efficient, vehicles have always arrived in perfect condition, and I cannot imagine a better purchase experience than what is provided | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Jennifer FlemingWe went to three different Dodge dealers and landed at Larry H Miller in Avondale. They gave us the best pricing and had really great selection. We specifically deal with Kris Kapusta. We have bought over six vehicles from him. He is by far the best sales and car manager. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Mariela VelazquezLJ was such a great help to us while we looked for my first car. Making sure that I could get the greatest deal under my circumstances and being patient with us while explaining all the details of the payments and helping us contact the right people to get a decent insurance plan. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Andy HenriquezLJ and ED @vw Avondale were very helpful and nice to us we end up taking a 2025 Atlas with a great deal. Good customer service too ?? | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ BradenOverall decent experience; but a few points for leadership to note for improvement: 1. I booked online, selected “Other” and entered notes about my charger needing an alignment. Showed up, was asked my name 3 times, including my appointment time - shouldn’t this information be on the iPad? In addition, they had me for an oil change | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Joe MFrom heroes to zeros... Initially when we bought the vehicle everything was great. However, before we took possession the vehicle would not pass emissions. The dealer held on to the vehicle for a week longer to get it to pass. Then when we asked for a copy of the services completed to help it pass emissions, despite several requests, | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Carlos Alberto VillaseñorExelente servicio al cliente en el área de servicio. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Ismael AbarcaPreformed good work nice staff very knoledgeble/professional!!! | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Kyra GrayBruce Weiss was great! He made everything simple and easy to do | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Gloria ValenzuelaCause I had to wait more time My appointment was at 9:00am n they release the car till 11:45am thanks anyway | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Ms LoveScott R. in the service dept made it easy to schedule an appointment. I was there for about 3 hours getting a new key fob and key with it getting programmed to my truck. Scott was very pleasant. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Kristina GilbertHad some great experience with Oscar. He really made it a quick and easy process. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Harry ChlebosGreat shopping experience Miguel was great. Delivered on what he explained to us. So different from our experience at other dealerships. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Edgar MezaFirst time coming for service on my vehicle, as soon I got there this gentleman Victor came and walk me thru all the info and points they recommended me to do in my car, definitely coming back with him great service. Long way to grow in that position | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Tone LocFred at Larry h miller always takes care of me. I was in a lil rush and was able to drop off car for oil change, had it done couple hours later picked up same day. Always appreciated | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ monica borquezEveryone was so tentative and worked to get me the best interest rate possible on a vehicle I liked. The salesperson Manny did not push me to get into something out of my budget and was extremely nice and helpful! Luis and Eric made the Financing process smooth and easy they were also extremely nice and explained everything to me jus | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Aphmau GirlEverything went perfect. Until they tried to connect my phone, they said there was a problem with my phone but was more to it. Also they never showed me the operation of all the interior electronics. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Anthony Del ToroI had brought my jeep gladiator to them a week before and they said it was ready to go and that the car had no mor issues. Just for the check engine light to turn on a day later for the def pump. Its hard to believe it passed perfectly the other time and had a complete error the next day but who knows. Francisco was a great help rega | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Nate WilkersonI am posting this on behalf of my wife. This is unfortunately the second review she feels she needs to write regarding LHM VW dealership in Avondale, AZ. "I purchased my 2022 VW Atlas in August of this year. It had just over 44,000 miles when I bought it. I live 8 hours away from this dealership, so I had to do most things over the | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Lisa CampbellJ.R. and his team are great! I came to him this morning early (without an appt) with 3 issues with my truck. He spoke to his tech. , Josh, and they were able to fix everything by lunch! They rock! Thank you J.R. and Josh! | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ alfons gondorfIt was by far the worst service I hav ever received . Al I was in for was an oil change. It took them 3 hours. Needless to say you will never see me in there again.every time I went to check on my car the mechanic was busy with his cell phone o | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ sabrina NeumanWe walked into LHMiller Surprise after 3 different dealerships and it was the most refreshing experience. My husband and I did our research on vehicles and told our salesman that and what we were looking for. He was able to make the deal happen with no pressure and honesty. Thank you for all of your help! As for LHMiller Avondale th | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Chrissy NMy car has been held for service for a week. No one has called with results of diagnostic testing, no one answering phones, emails or voice mails. My car is still under warranty. I'm picking up, and trading in elsewhere | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Francisco A.QExcelente vendedor el señor Jorge Cortez y Erik nos atendió súper bien | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Shawn Rowleslucas was great to work with on the sales side and Willie in finance didnt try and upsell me on every option. He told me what they offered and let me choose without pressure what i wanted to purchase | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Mackenzie McMullenAldo was amazing! Thank you | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Matt MastAldo did a wonderful job! Came in just to look not expecting to buy and walked out with keys to a ram 1500. Aldo wasn’t pushy or didn’t make me feel like I needed to buy but made sure I got the best deal possibly. We will be back for our next vehicles! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Susan ThompsonFrancisco was very pleasant and professional! He kept me apprised of progress and was a pleasure to deal with! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Sara DavisThe worst communication I’ve ever experienced at a dealership. The service department and just plain customer service is nonexistent. My new vehicle doesn’t even have 12,000 miles on it and I’m having to switch to a different dealership to correct what they can’t. They made their money. They’re done. It’s sad. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Alyssa MariahWhen I arrived to check in for my car service, the experience started off on a concerning note. I was greeted by someone who appeared to be named Jeremy, and the attitude and overall vibe were off from the beginning. I honestly don't think I'll be returning to this location or recommending this service advisor to anyone. It's frustra | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Gloria TorresAdam from the service team was fantastic! His customer service skills were exceptional, and he truly went above and beyond. I needed a battery, but it was out of stock, and I was told it wouldn't be available until Wednesday. Adam made it happen two days early, which absolutely made my day. I'll definitely be coming back and will ask | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Stellar Electric, IncKris Kapusta was enjoyable to work he made our buying experience a pleasure. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Rebeca ZambranoThey are awesome! Bobby was great! | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Jason and Daniel HuertaEverythinggre was great from my sales person to the entire end in Finance. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Tim VWas able to find the Twin Truck to one I was going to purchase in Iowa. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Tracie WebbWhile going in for my tiguan to be serviced, I was looking to buy my mom a new car because hers broke down. Willy and Lucas got us a great deal on a car she loves. While signing paperwork, asked about trading in my tiguan for same payment. I got brand new 2023 taos that day too. I’ll definitely be back. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Brendan FrontczakAbsolutely atrocious service experience. I booked an oil change for my Audi Q5 through their website, where I selected my car from their drop-down menus, which advertised a "maintenance happy hour" oil change at a discounted $69.99 rate. Since this is my first Audi and service visit, I didn't know what to expect but figured the proce | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Sandra Rogers3rd time at dealership for service. They must have frequent staff turnover. Different rep each time, too long wait time, part needed for repair not available. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Doricca BrewerAlfred was so very helpful and a great salesman. I will definitely be back to purchase another vehicle from him. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Adrián “mudflapboy” FloresThe service was super fast and extremely friendly. I was very pleased with the appointment for am oil change. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Laura CamposI had the best experience here with the help of Christopher llamas he was very informative and positive about the whole hassle of getting a car! He had nothing but a positive attitude and took great care of us! | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Luis MonroyZERO STARS IF POSSIBLE. Do not go here for anything. We took our Jeep for service and when we got it back it made more noises. Then we take it back and the service advisor OSCAR, LIES that there is nothing wrong and it’s not making any noise. We show up and the car was never looked at. The same noise still coming from the fan. Osca | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Heriberto Garciavery good service very friendly staff thank you Francisco | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ The RAM FamI have been going to Larry H Miller since I purchased my vehicle in 2021 an have always had a great experience with service. I would normally reach out to Fred (who is great) when getting any service done to my vehicle but this last time I scheduled online and was appointed Esteban who was awesome aswell. Took really good care of wha | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Lynne JudkinsI’m so impressed by how many people that they can service at once. I found a discount of $50 on my alignment while in the waiting room. That was such a blessing for me. It was very busy in the morning but thinned right out about lunchtime. They offer a discount for people who come later in the day too. I might consider that next time | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Alfred VercruyssenExcellent quality service. As always. Even had Uber ride home and back due to service time and business volume. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Enedina VelazquezWorked with Francisco, he's always polite and explains everything. He definitely knows what he's talking about. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Sharman TeeterWas able to get my Passat in the same day for a coolant leak. Diagnosed a few other problems and them all. Friendly staff | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Nivia CarrascoBest place to take your truck | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Jennifer MaxwellService team members like Mike are the reason I keep coming back. He is what makes the service exceptional. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Dennis StrachanExcellent experience - Kris was incredible to work with. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Chris LeonardAbsolutely thrilled with my experience working with Kris! From start to finish, he was attentive, knowledgeable, and genuinely dedicated to finding the perfect car for me. He took the time to understand my needs and guided me through the process without any pressure. The deal we reached was fair, and I felt valued as a customer. I hi | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Frank RenteriaHad fast and excellent service. Everyone was friendly and professional. Thank you | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ DynaJurmaine was amazing with his service. He not only offered more than other dealers have but he was also honest with everything and didn’t uncharge like many other dealers do! Highly recommend him! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ AnthonyI have to say that working with Jorge Cortez was by far the best car buying experience I personally have had. He was thorough, informative, and a very friendly person. He even offered to deliver the vehicle to me from the dealer to East Mesa. If you are in the market and looking for a top notch salesmen, I would definitely recommend | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Nicolas MojicaI'll never go back to this dealer again! I called to schedule an oil change and two recalls and I was given specific info about the time frame for completion and oil change price. When I arrive, I was given completely different time frame for repairs! I schedule time off work to drop off my vehicle on Wednesday and when I show up, I' | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Sofiahope AmezcuaMy husband and I went and bought our daughter a car and had a good experience.Thank you l j and team | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ H SGreat experience, Angel was very helpful and honest. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Michael CanalesRob is the man! I would recommend him to any and everybody in the market looking for a new or used vehicle. He was pleasant, courteous & willing to go above and beyond for his customers. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Theresa BurnettExcellent customer service. Fred was great. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Only MeeeWally is very communicative and informative with great customer service. He definitely takes pride in what he does. Made the whole process go smoothly, just an absolute pleasure working with him! Thank you so much for making our purchase fun and exciting! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ m felixAl was absolutely amazing to work with!! He was honest and answered all of my questions. When i arrived to the office, my vehicle was detailed and waiting for my inspection. He made it a quick and fun experience. I will definitely be going back for my next purchase because of Al and Willy’s honesty, hard work and integrity getting | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jeffrey LaforcardeThe repairs were completed and jeep is running great. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Geoffrey StephensPre-2020 This place was rocking. They had great deals. I would buy a new truck every 2 years. Now every Larry Miller's location is horrible. They aren't offering any deals on the 1500's. Ram discontinued the HEMI so the truck isn't worth having anymore IMO. I don't want a 6-cylinder gas engine in my half ton pickup. They sound like | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ o pService department sucks bad they will not call you back, left messages. Over 20 times operator for service department was hanging up on me. Don't understand what happened but really bad customer service. I'd rather drive ten miles out of the way to be treated like that | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Mary LeangI am honestly disappointed, I dropped my car off around 9am my appointment was scheduled at 9:30am. They told me it would take 1 1/2 hrs, I expected a phone call for an update…never got one I kept calling no one answered. Was never told my car was going to be there overnight didn’t expect that at all. They called me this morning that | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ JamesiaLucas was really helpful and patient. He got me an amazing deal on a VW Golf. Super Happy with my new car! Gracias Lucas! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Victor FloresI went to look for a car for my wife and I end up meeting this sales agent Lucas, he was very insightful for any question that we have and it helped a lot for us that he speaks Spanish because my wife is Hispanic. 100% the best agent you can ask for. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Anthony Del ToroFrancisco was a great help from the start. He informed me and made it known exactly what was being done to me jeep. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ verlatin99The place to buy a good running vehicle. No hassles on anything you can be sure everything is secure! V | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Christian VillalobosWe recently purchased a beautiful VW Atlas at this location. September 28th to be exact. Our salesman was Walfred Perez. I am so glad that this guy was there to greet us and help us in our puchase. Great attitude and determined to meet all our expectations for our family of 5 and our budget. This was by far the best experience at a | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Gil ZepedaMy service advisor was great. Thank you | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Shavawn is Nail AddictedDonny G always is good and takes care of my Durango…will always go back | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Humberto RojasExcelente servicio y muy rápido y Gracias a un muchacha muy amable que se llama María que me ayudó muy atenta con su trabajo ella | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Zachary AlviraJurmaine was great in assisting us find a vehicle after my wife’s lease expired. He went above and beyond to get her into a vehicle she loves. We even went ahead and purchased another vehicle from him the same day. He again offered amazing service. He has continued to go above and beyond in the days since we made the purchases, takin | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Nichole De BattistaDifficult and incompetent customer service reps. They just mosey through the motions, but have no real knowledge of anything in their field, least of all, actual customer service skills. They are rude and difficult to deal with. Good luck calling them, as they RARELY answer the phone. I have been told too many times to count how bu | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Yajaira CazaresGreat experience. Knowledgeable and great to work with. They were able to give us a great deal! Highly recommend. We worked with sales advisor, Richard Martinez and Finance Manager, Willy Perez! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Ivy RichardsWalfred was extremely helpful and vouched for me and my situation. And the GM took the time to educate and inform me and gave me a great offer on a new Atlas! Thanks yall! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Eric AdelbergGreat sales department and service team | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Maria GonzalezWally was our guy that helped us out today and let me tell u he is good!! He not only gave us our space to browse but was ready to answer all 500 of our questions with a smile on his face. He made us feel comfortable and not to mention how friendly and humble he is!!! I was so scared at first but he eased that fear right away. I high | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jennifer JenkinsAlways treated well and have a great experience at Larry Miller Jeep service. Appointments are timely and quick response. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Kwmane BrownI've always had a great experience with the service department. One thing about this last visit is my wife said the car smelled like cigarette smoke when she picked up the car. Neither my wife nor myself smoke cigarettes in the car. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Michael MowreyJurmaine at LHMiller JEEP helped us out on our Jeep. His customer service and knowledge is top notch, a TEN in our book. Thanks | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Norberta MarrufoI am extremely grateful with Bruce M Weiss! He went above & beyond to make this deal happen. Thank you Bruce for being patient & attentive with my mother and I. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jason and Daniel HuertaEverything was great from my sales person to the entire end in Finance. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Geoffrey DowdleUpdate: I've added a star because they called back and told me how they could accommodate for a pre-purchase inspection so the vehicle could be driven off the lot to my mechanic to look at. This is helpful and above average since most won't let me take it off the lot. I'll add pictures and video next time I go. I called and set an a | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Chuck KellyGreat service experience at Larry Miller VW. Honest straight forward explanations of what work was needed for my 2019 Passat. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ riley wittThis is the second car we’ve bought from Ray at this dealership. I’ll be back for a third. This dealership is professional, no pressure, and treats their clients well. Enjoyed all our experiences here. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ selina BennettThank you so much Mr James for everything I absolutely love my new 2021 Chevy equinox it's a beautiful gift and you guys were amazing help I appreciate you guys so much for everything you'll be definitely seeing me again soon | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ EliI am so pleased my parents took me to get my first car and it was an amazing experience. Bruce Weiss showed me everything I need to know and had a answer to all of my questions. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Bradley PokorneyThe whole process of helping our granddaughter buy her car, went flawless.. Yolanda, and the whole team we're pleasant to deal with. I would definitely go back and buy another car from them. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Josh SalazarGood service like always Scott always takes care of us. Thanks for washing my truck | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Geoffrey DowdleLGXYZI called and set an appointment to look at a vehicle. When I arrived, the battery to the vehicle wasn't charged so I wasn't able to fully test it out. Leaving a battery fully discharged is usually bad so I'm thinking this might incompetence or negligence. Then when I got into the driver's seat, I noticed that one of the mirrors was d | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Dat Boi Alextook my car to get serviced here and won’t be returning. Took over a month to finally get my car back after numerous false promises of getting it back sooner. Really regret coming here. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Mario Figueroa“I recently brought my 2022 Jeep Gladiator Mojave to Larry H. Miller Jeep dealership for a windshield replacement, and I couldn’t be happier with the service I received. From the moment I arrived, Michael Veselik was incredibly helpful and polite, making the whole process seamless and efficient. He took the time to explain each step, | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Matt HobanMy wife and I got a great deal at Larry H Miller Avondale! We got a much better deal than all the other VW dealers in the area offered us. Rey was awesome and showed us how to use all of the car’s fancy tech features! Willy was really nice and took his time to explain all the additional care packages. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ eric trivThe salespeople were very nice and told me a lot about the Volkswagen id4 | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Akre FamilyAldo is the Best! We had nothing but a wonderful experience from start to finish. He is professional, courteous and knowledgeable. He went above and beyond to make the purchase of our son's truck a great memory. Would highly recommend him to anyone! Also have to give a shout out to Matt (sales mgr). A great guy who did his part in | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ sidney cisnerozIt was just great dealing with the salesman Eddie Ruizl,great personality,not pushy,worksvthe best deal for the customer!!! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Jeffrey NeichinMy first Experience working with Aaron was knowledgeable, professional, helpful and communicated very well. Honestly I was frustrated because the repair work I scheduled was an issue that I thought was resolved just the week before. Aaron took the time to explain to me exactly what work was completed last week and how this weeks re | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Scott GeislerThank you, Yolanda!! You know your product and were a huge help with my purchase. I love my new truck. I will recommend you to friends and family. Thank you again. Scott | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ nick cainQuick service and professional team. Parts go above and beyond to help find and answer questions | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Juan LopezVery professional and knowledgeable service advisor, he answered all my questions | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Rene PerezI've been taking my Lil sled vw ,as Mike Erickson would call my Jetta here for a white now.The services provided are far more than expected from Mikes VW dealership team. Kept me updated no task was done unless approved by me. Provided detailed pictures of the work being done. What more could you ask for. Thank you Mike Erickson and | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Manny MorenoGreat customer service. Lucas and Oscar were very helpful in getting me the best deal for my Jetta. Service department treated my car just fine. Thank you all. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Quinton LyonsIt was a really great experience going through Chris Llamas for my Golf GTI. He was very professional and straight up on everything. He wasn’t trying to push anything on to me and helped me with negotiating on great price on a great car. If you need any car buying advice or looking for anything I would go through Chris. 10/10 experie | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Rachel YacoubEsteban in the service dept. was so kind and patient. He took the time to listen to my auto concerns and break down everything thoroughly. It was extremely easy to get everything sorted out and such a great experience! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Claritza MBruce weiss did and amazing job assisting on getting our truck. He provided us time to look and gave us all the details we needed and made sure we were taken care off. We appreciate all your help Bruce! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Danise D.Jermaine was great! He made my purchase smooth and easy! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Bruce MoffattLarry H. Miller Chrysler Jeep Avondale is a great place to find a great deal. Salesman Bruce Weiss gave us great personal service for a successful purchase. Can’t say enough about his care and professionalism. Thanks! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Ricardo AguilarJesus was excellent sales person to be honest they see us like family | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Justo CabanThe service is great and very professional, the facility is clean and a very friendly environment. The process was fast and enjoyable. I would be doing business with this dealership again in the future for my next vehicle. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Keena FuentesMaria was awesome she did everything to help me. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ RuelasI am very pleased with the service I have received from Larry Miller Jeep. My service advisor has been Francisco ever since we purchased our Jeep. Francisco has always gone above and beyond to help us out with our service visits. We purchased an extended warranty and Francisco has helped us use the warranty to the best he can for | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Joanne WidehatWas told they don’t sell vehicles that are defective but sold us a vehicle that was. Tried to get them to fix it and was rejected. We have not made the 1st payment!!! And this vehicle is broken down. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Scott RimbachI came to the dealership on October 17, 2024 regarding a key fob for a van. After purchasing the key fob, I went to the service department and spoke to JR Rodriguez. I explained to him that I needed the key fob programmed, and that I was under a SERIOUSLY TIGHT timeline to get it taken care of. He understood exactly what I needed an | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Jackie MartinezFrancisco is always so kind and informative. Very communicated and always answers all my questions. I'ved never had any issues with him anytime I book a service appointment. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ John LopataThis dealership was professional, honest and upfront. Arthur (internet manager) was honest and professional. He was a really nice guy. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Alida JohnsonFred helped me today and I was very pleased. Usually it's Fred and Francisco who help me and they are both amazing. Been coming to see them for 5 years now with both my Jeeps. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ arch valdezThank you Francisco for help in getting my jeep repaired in timely manner. Francisco was pleasant and professional also provided detailed information to jeep repairs. Francisco deserves 10 stars excellent customer service! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Coronado StoneFriendly and helpful staff.Service time to long Three hours for oil change and tire rotation | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Richard BeyerI am highly disappointed with this dealership and wish I would have never selected VW for my next vehicle. The disappointment started on the day of the sale. I am a 100% disabled veteran and informed the salesman on numerous occasions of that fact. I do not pay for a vehicle registration in AZ and was transferring my HC plate. The de | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Robert GoinsRobert Carter helped me with all my service needs, he has excellent customer service skills along a great knowledge of my vehicle (Ram 1500 Hemi) needs, Thank you for your service on my vehicle. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Norma LedezmaFriendly, professional, and knowledgeable Great experience thank you Jesus | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Usawa EducationAaron, Jeremy, and the whole team at Larry Miller VW Avondale always provide wonderful customer service! Truly outstanding service is their standard. I enjoy having my car serviced there. Most auto service is stressful, but not here. Even when costs are higher than I can afford at the time, they are are helpful in finding alternative | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Courtney GammageTook my car in for inspection ($170). Told me I needed a new battery. After paying they then said maybe your battery needs to be re programmed. Requiring me to bring my car back and pay for an additional service that should have been included/addressed in the initial inspection. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Manuel LopezHad to take my truck for an oil change great Job and done in a time manner. Thanks Junior | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Jose RamirezRobert was great with my service on my 2022 Ram. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ LeoBruh .OfficialChris Kapuska was excellent and made the purchase process quick and easy. Definitely my best dealer experience so far. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Edward OzaetaEdward was a wonderful a wonderful salesman got me behind a beautiful Lapiz Blue Golf R. All the people there made the experience wonderful the manager are so polite and helpful with all the questions I had. The financial guys in the back had me feel like I was hanging out with family thank you all so much. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Lezlie VallejoLucas fue muy amable y nos ayudó a resolver nuestras dudas en la compra de nuestro primer carro. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Kyle HensonGreat experience, drove from California to make a deal with Ruben. He worked everything before I got to the dealership. No hassle of markups and arguing additional add ons. In and out in under 2 hours. The longest part was the test drive, sales and finance did everything they could to make it one of my smoothest auto buying experienc | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Elsa HoseLove the service and the people it was just a long wait for an oil change and a cabin filter change. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Travis OllendickThe repair seems successful since pickup. However the negligence and poor communication had my car sitting in their lot for half the year due to my advisor being laid off. Job done, sub par customer service. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Lashawn ShermanThe day before my car seat belt was repaired service was terrible Mike the service guy was very rude and i was treated poorly Picked my car up today and every time i stop at a light my car turns off just dies Never have it done that new chrysler not old so i believe they did something to it because they had to replace the seat belt | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Michelle DeVoreRey greeted us as we were looking at the Atlas’s on the lot. We came from a Chevy dealership looking at Traverse’s and were turned off by the Chevy salesperson being too pushy. Rey was a ray of sunshine. For real. He was easy to work with. Listened to our needs and didn’t push us into the highest trim because it wasn’t about the payc | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Minerva MendozaPues al principio todo parecía muy bien sin embargo me llevo la sorpresa de mi vida cuando descubro que en lugar de usar mi crédito del banco que yo conseguí Ellos me hicieron un crédito con una financiera de ellos y me hicieron creer que era con mi banco el cual por cierto me ofrecía un interés mucho más barato Un total engaño El au | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Ashley SmThey were in contact with me throughout the time my vehícule was there and kept updating me assuring the veo how was in good hands | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ PatryceMy name is Cloris Woods they actually help me out 100%. My car had conked out on me and stopped running and I went in there and they gave me an offer I walked out with a car just 3 hours later I thought I was going to be there for 5 or 6 hours but they help me a bunch thank you so much love this place | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ John WrightThe service department at Larry H Miller Dodge Avondale are the greatest They always get my service done promptly and correctly Scott Randle always keeps me informed about any problems that may need attention at a future time They are a great team | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Sal WowsMy experience was pretty easy. I would say everyone broke it down to me simple and nobody was rude and disrespectful to me. I walked in too places of the same setting before I went to this place and nobody wanted to approach me and talk to me. Not at this place people were ready to help, I don't know about anyone else but. I had a go | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ David DiazQuickest car buying process I’ve ever been through, in fact best car buying experience ever. Little Richard my salesman and Ed in Finance were extremely helpful in this process. I’ll definitely be buying my next car from Larry H Miller Volkswagen in Avondale! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Bill MorganAbsolutely the way you want to rent a storage unit. First class service with first class care. Manager their to answer any questions or concerns. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ David LopezThe check engine light came on dropped it off Monday and they had it done Wednesday! Super fast and very respectful people! Marie is my service advisor and is the best at her job! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ RosiePleasantly surprised Mike took care of me. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Luke MeyerArnie was incredible to work with and made the process very smooth and enjoyable! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Meghan Joelle McLeanCustomer of Larry Miller VW Avondale for over 15 years and the current state of the customer service or lack there of is very disappointing. Recently had my car serviced due to a warning light that came on. Called ahead, booked appointment and was told they would be happy to hook the car up to the diagnostic machine and see what was | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Hayden BrownJunior was awesome. They really helped me out and were lightning quick. Highly recommend this dealership | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Choo 671Art made buy a car very easy. Very happy with my experience | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Mitra PrattMike was top notch getting my check engine light taken care of! Hope he has a great retirement! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Ted WashVery friendly staff,I was in and out ,very quickly. Very good car for a great deal. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Cindy PepinService was perfect except, they didn't do the recall on tailgate latch and didn't transfer ownership on paperwork to me as new owner. Still shows original owner. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Bell (QuacKC)One of the three service reps I dealt with was friendly. A second one might have been, but he disappeared after my initial check-in. Communication was poor. I said I’d wait in their lounge (which is very nice) and I knew it would take a while. I had heard absolutely nothing after 4 hours waiting so I walked up to the service counter | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Kim SylviaI was told that my coolant bottle being completely empty was normal and that the dealer normally over fills the bottle because there will be a “little loss”. Constantly talked over like I don’t know anything. The in-house glass guy called me and texted me multiple times being persistent only for my car to be returned with the crack i | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ estadjuharNo follow up on problems. Will not return my calls for problem resolution after sale. | Read Full Review10/15/2024 12:00:00 AM | Cars.com
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★★★★★ estadjuharNo follow up on problems. Will not return my calls for problem resolution after sale. | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ Erica DulowskiGiving 2 stars just cause I haven’t had a bad experience just not a great one. I have a 2022 4xe Grand Cherokee and I’ve had to take my car in soo many times for recalls to be fixed. I’ve also had my check engine light and heat not work for me in the middle of winter. The lights inside are also going in and out: Thankfully the check | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ isaii aguayoIt was a very very bad experience ive been yo ur service many time never had an issue till today. I understand i had no appointment but it was slow and i got there at 730am and it was just an oil change thats it no extra service. They had my car ready and done but the guy never came and got me i had to go to his desk and tell him it | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Armando E.Thank you Alvaro for helping my family and I with obtaining our new car and being bilingual! Also, we appreciate making this car purchase way easier than the previous dealership. #VWClub | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ raymond perezThe service team fixed my jeep and got it running like new . Thank you to the manager Harold and Oscar for getting the job done . | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Marie NaVeauxMy service needs were extraordinary. My service manager, Jeremy went above and beyond for me—paid for Lyfts between car rental and dealership; fought with 3rd party warranty company on my behalf and that was hard! We all shy away from dealer service but this experience altered my opinion. Good job, Larry H Miller and Jeremy. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Dakota PoloArnie was excellent and answered all our questions and worked with us to get the best deal for our new vehicle! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Oscar GuerreroI just wanted to give a shot out to lawrence willie and Ed @ Larry H. Miller Volkswagen Avondale We bought a beautiful suv for my wife give us a great deal. They had a 0% going on. Couldn't pass it up. Go see them.They'll take good care of you | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Tomas vargasI have been coming to this dealership for 10+ years Jr has always provided great service he really came through today for me keep up the great service. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Scott RoybalAwesome service as always. Robert Carter is an AWESOME service advisor. Thanks, Robert! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Sandra LehanI took my car to the service department to have the air conditioning fixed. A nice guy Oscar helped me. He was neat, clean and professional. Greeted everyone with a friendly smile ??. I always take my car there. Keep up the good work. You do need to replace some things in the waiting area. Thank you | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Miguelparra619Service advisor was rude and unprofessional, his name was Micheal. Mechanic took my car home without permission from myself, he then drove 80 plus miles in my car in order to “service” it. Not to mention speeding 88MPH in my car. They wasted half a tank of gas and did not refill after driving. My car had spots from some fluid residue | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Ana RamirezI was quoted $115 dollars online for a new key fob, then was told at the time of payment that it would be $330. When I asked, I was told that $115 would be for the labor, while the key itself would be $215. I was very disappointed that the person on the phone did not tell me the whole truth. You would think you would mention that the | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Ana RamirezI was quoted $115 dollars online for a new key fob, then was told at the time of payment that it would be $330. When I asked, I was told that $115 would be for the labor, while the key itself would be $215. I was very disappointed that the person on the phone did not tell me the whole truth. You would think you would mention that the | Read Full Review10/10/2024 12:00:00 AM | Cars.com
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★★★★★ Miguelparra619Service advisor was rude and unprofessional, his name was Micheal. Mechanic took my car home without permission from myself, he then drove 80 plus miles in my car in order to “service” it. Not to mention speeding 88MPH in my car. They wasted half a tank of gas and did not refill after driving. My car had spots from some fluid residue | Read Full Review10/10/2024 12:00:00 AM | Cars.com
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★★★★★ Antonio WrightMy experience with this group was above and beyond! Bruce Weiss was a professional diligent and caring associate. He understood what I wanted and within an affordable price range. He assisted me and my family and we were able to leave with not one but two vehicles. I found the truck of my dreams, and Bruce made magic happen for me. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Sierra PerezFrancisco was very helpful in assisting me with my service today. My Jeep is new and this was my first visit. He made my experience smooth and without confusion as he updated me on my vehicle every step of the way! Thanks Francisco! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Doug LisleExcellent service, courteous staff, best service experance I’ve had in years! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ robert barrigaThank you for the quick service! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Michael BattonTalked online talked with sale man to see if it would work . I got rhe vehicle i really wanted no long as for best price and the rest is history. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Diana RamirezJunior in the service department is an amazing person. He is friendly, curdious, goes above and beyond in his job. He truly cares for his customers and always makes sure that I am taken care as a customer. Thank you Junior for always providing me with the best care. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Luke BaumanJR, the service advisor, was incredibly helpful today! I was having trouble diagnosing a check engine light in my car, but JR was able to have issue identified quickly and had my thermostat replaced in no time. His excellent customer service made the whole process stress-free. I’m so grateful for his assistance! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Kaitlyn O’ConnorLJ was the WORST experience, they turned me on the road 5 times without repairing anything and my car was shutting off and no accelerating in my car after it being in the shop for 70+ days and I had to fight to get a proper loaner car, they can’t find my deal papers and I bought the car January 2023, (a 2022 Tiguan SE) after opening | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Neal NasonFirst time here. Mike was a good service rep. Answered all my questions and got me in right away for an oil change and tire rotation. Thanks, Mike! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Jeffrey NeichinMy first Experience working with Jeffrey, he was knowledgeable, professional, helpful and communicated very well. It was a great experience. Thank you!!!! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Lionel VarvelBought my new Passat and love it. Easy to work with. Friday night we went in to Larry Miller Volkswagen Avondale and met up with LJ our sales representative from five years ago for the Atlas that we purchased. We traded the 2020 Atlas for a new 2024 Atlas and love it. The best part about the whole deal was how fast the process went | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Estevan SantosThe Service Advisor never greet me after my truck was done never told me what was recommended to do | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Jorge GarofaloWorst service dealership experience ever. You have to constantly call them for updates in your vehicles, if anything happens or changes, they will not call you. It’s extremely frustrating to deal with supposed “professionals” and be on their tails constantly looking for updates. They are very quick to “leave it for the weekend” state | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Max 'Zack' TaylorKris Kapusta & Arthur Badowski hooked it up finding the right 2500 for me | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Hayden DuffArthur Badowski is one hell of a Sales Professional! Almost walked and bought a Chevrolet- But Arthur’s hard work this entire week to get me approved is what saved the deal for Larry H. Miller. Thank You Arthur! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Hunter BoltzJust bought a used truck Arthur was my salesman. Highly recommend this dealership! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Dakota PoloHighly recommend Arnie if you’re looking to purchase a vehicle! He listened to what we were looking for and worked to give us the best deal possible. Professional and outstanding service from start to finish and made the process seamless. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ MannyDid a good job on my car, runs pretty smooth, thank you for a wonderful service | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ MannyDid a good job on my car, runs pretty smooth, thank you for a wonderful service | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ John FrilandoMy wife and I have bought 4 vehicles from the Larry Miller organization in the past 7 years. The last 2 we bought without shopping any other dealer. My truck needed an oil change. I got an email from the dealership offering a free mini detail for my birthday. The service advisor said that the mini detail was just a vacuum and exterio | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Joseph FreundlichI would stay away from this Larry H Miller, they train people to scam, lie and get people into bad bad deals with “future plans”. The person who got me stuck with them past away so this company told me “boo hoo” there’s nothing we can do about them lying to you. Just go with a reputable dealer or a different location. They really don | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Jazmin WarnerMy husband and I went in not expecting to get much but Jurmaine took amazing care of us. We were able to get a 2024 Jeep Compass and couldn’t be happier! Customer service was amazing. This has completely changed our opinions about dealerships. We highly suggest coming here if you are in need of a vehicle! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Mardale JohnsonHad a great time getting what we needed from here an had best customer help from Bruce M. Weiss a.k.a (Miracle worker) Gave full attention a support to help us get what we needed! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Carlos FigueroaI had a good experience buying my second vehicle here. Danny our salesman was straight forward, honest and kind through out the whole process and got us in to a brand new vehicle. I would do business here again. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Adarinna JohnsonBruce is a Miracle worker went in didn't except to walk out with a new car. Amazing deal best choice ?? | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Manny MorenoGreat customer service. Lucas and Oscar were very helpful in getting me the best deal for my Jetta. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Preach BuckeyeThis will be our 5th car purchases from Larry Miller VW in Avondale AZ and there is a reason why we keep going back. No pressure to buy and they are easy to work with as far as listening to my needs and what I am willing to pay. My salesman, LJ, is a great salesman and is not what we call a "Vulture" waiting to attack. He understands | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Alan PartidaEd and Richard was really helpful and patient to make me a good deal in a 2024 Jetta I recommend this dealership | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ GkrinvltdEasy to get a service appointment and Friendly and efficient service. couldn’t ask for a better service | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ GkrinvltdEasy to get a service appointment and Friendly and efficient service. couldn’t ask for a better service | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ SammiAlways helpful and courteous keeps you updated on your car and greets you like a friend | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ SammiAlways helpful and courteous keeps you updated on your car and greets you like a friend | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Norma ParraThank you to Fred and the guys in the Service department for listening to me and my concerns regarding my Jeep and for figuring out the issue. Fred was very kind, knowledgeable and made sure to keep me updated every step of the way! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ monica pinillos torresVery capable and professional mechanics. They work fast and clean. Very happy with the service. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Jennifer OzmentMy service advisor was so great and helpful! Great experience thank you! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ JoAnn McFarlinOscar was the best and easiest service representative to work with he always makes my service visits easy and he is a pleasure to work with. I would give them 100 stars but I can only give 5. Thank you for always being so helpful. I will definitely recommend you to anyone and everyone that I know. Thank you. JoAnn McFarlin | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Arthur SageI work with Derek in the service department and service is always exceeding expectations | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Cyzar MartinMike at the service department was exceptional, my jeep rides brand new thank you to the mechanics and service dept. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Cassandra GonzalezI have been coming here since 2018 and the service department are always super helpful and get the job done quick and efficiently. They are knowledgeable and help with recommendations but I never feel pressured into buying something that is not needed at the time. Thank you for always making us feel welcomed and comfortable. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ N HammondRobert is incredible! If you get the opportunity to have him as your service liaison, you won’t be disappointed! The team here is top notch! Love bringing my Chrysler here! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Kris KapustaGreat service with Robert Carter | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Gayla PattersonThe work was done in a very professional manner. We had an appointment and they actually stood with it and got our car in on time and out on time. It was a very pleasant experience. All the staff was very nice and welcoming | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Michael MartinezOverall good experience. Helped that I brought in my own financing to make time spent more efficient. Only complaint is the window stickers were covering two decent size cracks in the windshield. Common courtesy would be to tell the customer about the cracks before they spend their money on a vehicle and have to make an immediate pur | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ prfxnst83Haven’t had any real issues with the service dept. up until recently… took my Charger in for almost $3k in AC repairs. Upon picking my car up, my inside door panels are now warped and melting off the doors. Took it up with Dodge Corporate who has a claim number, but insisted that I deal directly with the GM Petar Lazic who was dealin | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ FloresHighly recommend this place. Nice & clean location. Best Professional Costumer service, Big thanks to Mr. Mike for your time & dedication, appreciated. Complementary car wash after my car service is done , I love it. | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ FloresHighly recommend this place. Nice & clean location. Best Professional Costumer service, Big thanks to Mr. Mike for your time & dedication, appreciated. Complementary car wash after my car service is done , I love it. | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ Eysaenz69I was treated really well! My advisor explained the detail of my car! Thank you very much. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ mcschutzI purchased my JK prior to moving to AZ but have had it serviced at Avondale Jeep for 6 years. I’m very happy with the work and the pricing is very fair. I have had good service writers and like the consistency in having a service writer who knows me and my Jeep. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ mcschutzI purchased my JK prior to moving to AZ but have had it serviced at Avondale Jeep for 6 years. I’m very happy with the work and the pricing is very fair. I have had good service writers and like the consistency in having a service writer who knows me and my Jeep. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Eysaenz69I was treated really well! My advisor explained the detail of my car! Thank you very much. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ KenWow! All I can say is fantastic. The service department was top notch. The service agent walked me through the process and offered to have me taken home while my car was being serviced. I declined and chose to wait for my car. I walked around the lot for a bit without being hounded by sales staff. As I made my way back into the show | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ HsmithThey got my Jeep back on the road quickly. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Ray NavarroBought my Jeep here last year in April brand new. I have taken it in for oil change & tire rotation twice since then. For the past month, my front tire has been losing pressure. I figured it was a small nail in it, so no big deal. Today, I go to Discount Tire & the serviceman comes in & tells me I need not 1 but 2 new tires because t | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ G RaleighPlease answer my emails about my order #110785. I shipped the part back two months ago for a replacement after getting sent something I didn’t order and y’all have ghosted me. No return emails no return phone calls. No one answers the phone. This review is for MoparWholesaleParts.com which operates out of this address. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Gricelda ChávezThey have really bad customer service when you take your car and leave so they can check and see what is wrong with that car they never call that customer or let them know what’s wrong with it? | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Gricelda ChávezThey have really bad customer service when you take your car and leave so they can check and see what is wrong with that car they never call that customer or let them know what’s wrong with it? | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ Vee ItanoAlvaro Sotello in sales and Ed in finance made purchasing and financing a new vehicle the easiest and best deal ever!!! Highly suggest to come in and talk to them Couldn’t be happier!!!! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Austin StewartBruce Weiss took a normally stressful process and turned it into one of the easiest experiences I have had while purchasing a vehicle. Bruce’s professionalism and ability to thoroughly explain a normally difficult process is unmatched. I will recommend Bruce to all my friends and family. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Pearl ParrisI have been taking my Jeep to Larry H Miller in Avondale for quite some time now and the Service is always excellent. The Service Advisor Michael Veselik was very helpful explaining the process And also provided some useful information. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Mindy MillerBruce was easy to work with and helped set me up with the car I wanted and I walked away feeling positive about the whole experience. Everyone I interacted with was friendly and helpful. I would recommend the dealer and definitely Bruce for anyone looking for a car. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Laura GrahamJr was very helpful when our truck broke down while traveling through Arizona. Their team got our Dodge Ram all fixed up and on the road hours later. A big thank you from Kentucky! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Jolene PuryearDevon was super helpful, and on top of keeping me posted on the progress of my service today. Update: Today Robert handled everything for me, and the mechanics had my truck done sooner than estimated. Always happy with the service here. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ MI LINDO MICHOACANI received a great customer service by Oscar Aguilar, Sebastian Rosas and Matt the used car manager. They are awsome. They made our experience really good. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ jennifer maloneI have purchased from this particular dealership for years. Today I was not impressed with the level of service. They advertise that they will pay up to 4k over KBB for trades and they actually quoted less for the trade. When I told the salesman he seemed confused himself. I remember the days this dealership was eager for business. I | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ VOI2001Unorganized scheduling, waste of time on purpose, unexceptional wait for recall service and unclean car wash with minor scratches. | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ Don’t have one!Worst car trade I ever made! My salesman did all he could do, but the service was terrible! | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ Don’t have one!Worst car trade I ever made! My salesman did all he could do, but the service was terrible! | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ VOI2001Unorganized scheduling, waste of time on purpose, unexceptional wait for recall service and unclean car wash with minor scratches. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ JTService is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Shay GAlways a pleasant experience with this dealership. Francisco Miranda is the best and always takes care of me when I visit | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Shay GAlways a pleasant experience with this dealership. Francisco Miranda is the best and always takes care of me when I visit | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ JTService is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ LaTisha LesureI worked with Cesar Soto he was great he answered my questions and allowed me to ask the questions I needed instead of just trying to make a sale. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Lisa HaroFirst thing: I drove up to the service area. Unlike The Honda dealership in Avondale, when I drive up there the service people come rushing out to see how they can help me and ask who my adviser is. No one did this here. At this dealership, I had to go inside. There were 3 people in a row sitting at their desks with no customers. The | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Rodrigo AlvarezUnorganized scheduling, waste of time on purpose, unexceptional wait for recall service and unclean car wash with minor scratches. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ DanielGood expirence,robert Carter is the best. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Maritza Santiago MoranIt was a pleasure to work with Derrick per usual to get our work truck’s maintenance up to date. Always appreciate him being knowledgeable and answering my questions. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Art AlvaradoRuben was extremely helpful from start to finish very friendly informative and sincere. Aurelio was also helpful in helping to give the best possible warranty and fully explaining every aspect of the financial process I highly recommend them to anybody looking for a great dealership with great staff | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Jen MillerMike delivered excellent service and the repairs were completed quickly, with updates along the way. Thank you!! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Lisa Dillon (3BarrelsOrBust)Jeff in the service department got us back on the road in less than two hours. We really appreciated the fast, efficient, and friendly service! Thank you! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ eduardomorales0104Good atention friendly no time but don't Wash may truck just missing these think | Read Full Review9/27/2024 12:00:00 AM | Cars.com
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★★★★★ eduardomorales0104Good atention friendly no time but don't Wash may truck just missing these think | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ MichelleWe brought our 2022 VW in because it was smoking. No code lights on. They found an oil leak in the valve gasket and repaired it. My husband with mechanic experience, questioned the repair and asked if they checked the lower engine. Their response was it was fixed and there wasn't a code so no need to check. We started our car and it | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Zoe Bock 8327Scott was a great service advisor, he did an outstanding job for me. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Joe MBruce and the team at Larry Miller Chrysler Jeep will have you driving away happy, not only with your new vehicle, but from the excellent service they provide. Bruce was knowledgeable, patient, and worked hard to find the vehicle that was right for us at a fair market price. The finance team and general manager were also top notch. W | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Melissa CuenVery good treatment, very helpful. They delivered for free. I love their service. Thank you | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Melissa CuenVery good treatment, very helpful. They delivered for free. I love their service. Thank you | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Gricelda ChávezIt was really bad customer service they never give me any update of my car, I was the one that was calling them. | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ agoHave to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until five days to tell me they were back ordered on the part and that my vehicle would have to be left for a few more days. I said the fac | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ agoHave to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until five days to tell me they were back ordered on the part and that my vehicle would have to be left for a few more days. I said the fac | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Gricelda ChávezIt was really bad customer service they never give me any update of my car, I was the one that was calling them. | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ JasonWork was done quickly and accurately. Price is quite high though. Could be done for half the price. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ JasonWork was done quickly and accurately. Price is quite high though. Could be done for half the price. | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ glenI had a service appointment at 7am. Fred promised it would be done in 4 hours. The dealership is charging me 3x what Discount Tires offered to replace my tire pressure sensors for ($300 vs $100). It's going on 7 hours and I don't believe they've started. I was left on hold for half an hour before I hung up. | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ glenI had a service appointment at 7am. Fred promised it would be done in 4 hours. The dealership is charging me 3x what Discount Tires offered to replace my tire pressure sensors for ($300 vs $100). It's going on 7 hours and I don't believe they've started. I was left on hold for half an hour before I hung up. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ Glen ChristiansenI had a service appointment at 7am. Fred promised it would be done in 4 hours. The dealership is charging me 3x what Discount Tires offered to replace my tire pressure sensors for ($300 vs $100). It's going on 9 hours and they've barely got the first part done. I was left on hold for over half an hour before I finally hung up. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Stephanie GI waited a little over 3 hours for a scheduled oil change. My appointment time was scheduled for 1140am, I got there a little early and was not notified at any time there would be a delay. When I got my truck back the interior was a little dirty from a worker and it was not ran through the car wash or even offered. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ julie BallentineI love the excellent customer service I get every time I go here! And the guy at the merchandise counter was so nice and helpful. I highly recommend this dealership. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ pdori47Clifford was very informative in keeping me updated on the progressive of my vehicle. Thank you | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ Rrudy4Car was quickly taken in for service and I was out and on my way home in under an hour! Great job. | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ pdori47Clifford was very informative in keeping me updated on the progressive of my vehicle. Thank you | Read Full Review9/24/2024 12:00:00 AM | Cars.com
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★★★★★ Rrudy4Car was quickly taken in for service and I was out and on my way home in under an hour! Great job. | Read Full Review9/24/2024 12:00:00 AM | Cars.com
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★★★★★ GartService was excellent. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ GartService was excellent. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ Kenneth BacsinMe and my wife was so impressed by the costumer service that our sales agent Bruce M Weiss by his professionalism and his honesty to take care of us. We ended getting a very nice car of our dream . He was so thorough in giving us explanations in every questions and worries that we asked. It was a very quick transaction. I highly rec | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ KC GrayI appreciated the test drive that included city and freeway streets, at earsplitting decibels of Drowning Pool and Rammstein, just so I could evaluate both the drive and sound system experience. The financial aspect of the purchase went well, was efficient, and thankfully got me on my way in a decent amount of time. Thanks very much | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Marie-Anne HagenIncredibly easy to make and secure an appointment online! I went online on a Saturday mid afternoon and got an appointment for the coming Monday! I was so happy and relieved to be able to get my car in so quickly. I dropped it off at 7:45am and got it back by 5:00pm the same day. Jeff Lentz was my advisor. He was friendly, profession | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Cyndi LovettThey didn't have the part we were looking for. However they were very helpful in telling us where to find it. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Payton SkirvinVolkswagen Avondale was GREAT! Super fast and excellent customer service! My salesperson was super knowledgable about the product and never missed a beat. | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ natalie_az85Love how they explain everything they will be doing to the car and what the car needs as well. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ julieaenglandThe advisor noticed my attena was missing on my Jeep and took care of me- gave me recommendations on services | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ DeenicFrancisco and the team provided great customer service along with the necessary overview of upcoming 100,000 mile repair service. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ DeenicFrancisco and the team provided great customer service along with the necessary overview of upcoming 100,000 mile repair service. | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ julieaenglandThe advisor noticed my attena was missing on my Jeep and took care of me- gave me recommendations on services | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ natalie_az85Love how they explain everything they will be doing to the car and what the car needs as well. | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ Azure BibeaultHad an appointment for Friday am, didn't get a call till Tuesday what SOME of the issues where, no loaner or rental, called everyday , either got voicemail, and told more days they needed, 8 DAYS later, got my car, all those days, no loaner, no rental, and used all my leave at work. NEVER GOING BACK! Horrible customer service, and do | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ K WootenCesar D Gamaz Soto, One of the easiest car buying experience I've ever had. It was a pleasure. Thank you K. Wooten 9-24 | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Don JonesRobert was great. Made sure we were taken care of. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Bruce BurdaEverything at Miller Dodge is first class. Also, Donny Gonzalez, my service advisor, was outstanding and took care of everything regarding the car’s repairs, schedule, and my Lyft rides. Strongly recommend this dealer! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ mike mcclainI have a great service rep here and I feel he’s an advocate for me. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Marvin HoglundService was great friendly and the problem was fixed to my satisfaction | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ RuelasSe purchased our jeep in 2018. We have always taken our jeep to the services with our service advisor Francisco. He has always been helpful in getting what we need done to our Jeep. Very friendly and very knowledgeable. It’s been very nice having Francisco as our advisor for the past5 years. I would recommend Larry Chrysler Jee | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jeff ScottFrancisco was great. Great customer service. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ MOS5363 OThey were fast and took care of me. Thank you LHM of Avondale | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ KatstepsLHM Jeep and Chrysler has always been good to us from servicing our vehicles to trade/buy and good advice about warranty. | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ KatstepsLHM Jeep and Chrysler has always been good to us from servicing our vehicles to trade/buy and good advice about warranty. | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ Andrea McGantThis dealership left my vehicle outside for 5 days with the keys left in the ignition until a lot attendant noticed it on the 6th day. I called twice and two different female receptionists told me they would tell a service advisor that my vehicle was being towed there. First call, the initial day that it was towed to the establishme | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Bradley RugglesBought my vehicle at Larry Miller in Peoria (not the first vehicle bought here) and purchased a service contract, I was told I could go to any Larry Miller and since I live in Avondale thought I'd save my self some time and gas money by going to the local dealership, I called and set the appointment and took the day off to get it don | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Tina KLet me just say, I won’t buy from this dealership again! You have to go to the originating dealership for your services if you have warranty, and their Service dept is terrible! All aspects. I dread dealing with them. I am sure at this point I could file a lemon law suit for the repeat issues of my suspension! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Ismael DominguezI’m very happy for the service i received and thanks all to cliff that helped me out a lot really appreciated ?? | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Suzanne BernierI was surprised how quickly Cliff got my JEEP completed. I had one day before I leave for Colorado and it is our only vehicle. Cliff was able to get the batteries swapped out in my diesel rubicon and get it back to me extremely fast. The bad news that Larry Miller could work on is the guys in service writers area appeared overworked | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Melissa CuenExcellent service, very efficient and so friendly. They were so helpful. Thank you Jurmaine Easter for all your help. Love my 2024 Grand Cherokee. You guys made so easy. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ Chriscrod123Had scheduled a routine maintenance service for my Grand Cherokee L. Francisco addressed my concerns in a professional manner and took care of everything needed. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ lu1sa1982They are always friendly and Nice. Are always willing to help. Thank you Francisco for your help with my concern and taking care of it so quickly. Will always recommend it. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ Chriscrod123Had scheduled a routine maintenance service for my Grand Cherokee L. Francisco addressed my concerns in a professional manner and took care of everything needed. | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ Melissa CuenExcellent service, very efficient and so friendly. They were so helpful. Thank you Jurmaine Easter for all your help. Love my 2024 Grand Cherokee. You guys made so easy. | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ lu1sa1982They are always friendly and Nice. Are always willing to help. Thank you Francisco for your help with my concern and taking care of it so quickly. Will always recommend it. | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ Amber RobinsonCustomer service was set high after I had a very frustrating experience with a different dealership. I recommend going to see Salesman: Caesar and Finance: Michael P. - they were both very professional and to the point, so I was in and out. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Melissa CuenExcellent service, very efficient and friendly. They were so helpful. Thank you Jurmaine Easter for all your help. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ norma burnsThey were very nice and got my paperwork done pretty fast. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ thomas jauriguemake an appointment at 8:30 they know I'm going to sit and wait and still 2 hours later haven't touched my vehicle that's just there for an oil change. I had to ask my car back so I can leave and make it to work on time. Why have appointment times if you're not going to start the vehicle at the appointment time. It's a basically an | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Carolina VegaFast service, the service advisor Maria was very helpful with the recommendations and answered all my questions. Thank you! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Noemi BeebeVery friendly and helpful. Had to get services due to recalls . Had my vehicle done when they said it will be done .Great service with everyone! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ max.vazquezFred did an amazing job taking care of my vehicle, was able to fix the auto start/stop and was even able to get a stud on my jeep fixed. I always appreciate the service Fred provides, give that man a raise! | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ Roberta CruzBest customer Service and Ruben was the best salesmen!! If you want a good deal ask for Ruben! | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ Roberta CruzBest customer Service and Ruben was the best salesmen!! If you want a good deal ask for Ruben! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ max.vazquezFred did an amazing job taking care of my vehicle, was able to fix the auto start/stop and was even able to get a stud on my jeep fixed. I always appreciate the service Fred provides, give that man a raise! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Adriana MartinezMr. Alvaro Sotelo was very attentive in keeping us informed on the status of our vehicle. We love our new Tiguan! We were only disappointed in the confusion caused by management giving us a timeline for when the car would arrive. It probably would have been a 5 star review if we would have bought a vehicle from their lot. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Sam AlvaThis is most unfortunate for many reasons. There are alot of factors weighing in on this and many other issues concerning dealerships. Firstly, thinking that going to a major dealership would make a difference is absurd. Mostly, all dealerships fall under/ owned by Berkshire Hathaway. Second, very rarely do they want to break even | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Doug TMike our service advisor and his team knocked it out of the park for us in our new jeep! Thank you guys so much! | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Doug TMike our service advisor and his team knocked it out of the park for us in our new jeep! Thank you guys so much! | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ dorinda.chaneysmithFrom the moment I put interest into my desires vehicle Bruce Weiss took care of us all the way to the end We got great deal on a great car and the stories were a plus. I couldn't have enjoyed my visit to Larry H Miller any more than I did. I will definitely coming back a third time. | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ dorinda.chaneysmithFrom the moment I put interest into my desires vehicle Bruce Weiss took care of us all the way to the end We got great deal on a great car and the stories were a plus. I couldn't have enjoyed my visit to Larry H Miller any more than I did. I will definitely coming back a third time. | Read Full Review9/15/2024 12:00:00 AM | Cars.com
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★★★★★ Ray StarchmanI loved how they worked. Very easy going. Arthur was chill. I'll do business with them again. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Laura RomanWe have been purchasing vehicles from Larry H. Miller VW since 2010, and every experience has been nothing short of exceptional! The process is always smooth, easy, and straightforward. The team is knowledgeable, professional, and truly listens to our needs, making sure we find the right vehicle every time. Their commitment to custo | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ rcGood service, salesman friendly, communication good, accommodated my special requests on my vehicle. Wait is a tad longer than I like but appreciate that you can follow along the inspection. Only thing is service tech disconnected my dashcam cable which I understand but at least plug it back the way it was before when done. | Read Full Review9/15/2024 12:00:00 AM | Cars.com
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★★★★★ rcGood service, salesman friendly, communication good, accommodated my special requests on my vehicle. Wait is a tad longer than I like but appreciate that you can follow along the inspection. Only thing is service tech disconnected my dashcam cable which I understand but at least plug it back the way it was before when done. | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ Angelina SmithBRUCE IS THE BEST 5 STAR ACROSS THE BOARD.. WE GOT A NEW JEEP | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Mistress2nd purchase from here. Great experience as always. I would like to thank Bruce Weiss for taking care of us once again. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Charlie ReynoldsExcellent service on my Arteon, I drove down from San Tan it was worth the drive in and out. My service advisor Mike ! was outstanding . | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Mark GustusJr Rodriquez in service advisory is the ultimate professional Worked with him over 10 yrs Honesty and getting work done is why I go to Larry Miller dodge | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Craig BoulterScott our service advisor was so amazing we are brand new here and we were treated just like family | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Haylie EllisWent the extra mile to help me find out how to get my warranty refunded. Very helpful. Thank you to Bruce Weiss Sincerely Alesia | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jim GibsonWe bought our 2024 Jeep Grand Cherokee L Limited 4X4 from Julio and we could not be happier. He exceeded our expectations and was very fair. I would recommend you to come by and work Will Julio, you won’t be sorry. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Roberta CruzRuben, best salesman ever gave me a great deal. I recommend him to anybody who’s looking to get a good car with good customer service and honesty | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ paulfauseyRuben and Petar knocked it out of the park! Love our new Grand Wagoneer! Awesome experience. | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ Bernardovargas1987Muy buen servicio y El personal muy amable todo estuvomuy vien estamos muy contentos con nuestro nuevo carro | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ losfigs2010Danny was very honest and helpful through out the whole process. I would definitely do business here again. | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ paulfauseyRuben and Petar knocked it out of the park! Love our new Grand Wagoneer! Awesome experience. | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ losfigs2010Danny was very honest and helpful through out the whole process. I would definitely do business here again. | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ Bernardovargas1987Muy buen servicio y El personal muy amable todo estuvomuy vien estamos muy contentos con nuestro nuevo carro | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ Monica JonesJust make sure you record your conversation with the administrative assistant at the service center because they will quote you a time. But work with Mike And everything will get done. Also get the extended warranty it is worth $200 or less for 24 months to have your car cover for an additional 80,000 miles. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ nolamasStill waiting for the customer service improvement. Wish they knew what customers need. It doesn't cost | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ nolamasStill waiting for the customer service improvement. Wish they knew what customers need. It doesn't cost | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ Restituto RodriguezService is very poor… very poor communication no definite date when the service is done and stay up to 5 days waiting | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Brian LaPrellVery pleased with our service rep Scott and really appreciate that your dealership provided picking up Deborah at her work. Thanks again! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ arch valdezThank you Mike for help in getting my jeep repaired in timely manner. Mike was pleasant and professional in responding to jeep repairs. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ priscillachavez_38Bruce always keeps his word. He got me into the car that I really wanted. He made sure that I left with my car that day. He was wonderful to work with and I would recommend Bruce to anybody. | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ priscillachavez_38Bruce always keeps his word. He got me into the car that I really wanted. He made sure that I left with my car that day. He was wonderful to work with and I would recommend Bruce to anybody. | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ valverdefiveAttentive and pleasant! In and out in less than 24 hours. This exceeded my expectations! | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ MryanI had a concern regarding my car and Harry and Frank heard me out and took care of it. The customer service in the service department at Larry Miller Chrysler Jeep is awesome. I only take my cars there for service because they care. 5 stars all the way! M. Ryan | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ MryanI had a concern regarding my car and Harry and Frank heard me out and took care of it. The customer service in the service department at Larry Miller Chrysler Jeep is awesome. I only take my cars there for service because they care. 5 stars all the way! M. Ryan | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ valverdefiveAttentive and pleasant! In and out in less than 24 hours. This exceeded my expectations! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ K WootenOne of the easiest car buying experience I've ever had. It was a pleasure. Thank you Cesar D. Gamaz Soto. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Darnell WilliamsThe service is typically fine, but just takes a while. However, this recent oil change service resulted in my vehicle vibrating a lot. Like a hard idle and it wasn't doing that before I went for a simple oil change. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ GilmoreScheduled an oil change and in cabin air filter change, the receptionist did not tell me that it will be over a 2 hour wait even with an appointment. I showed up there early for my appointment and found out then. All Fransisco the service advisor said was-well she should have told you when you made the appointment. Are you kidding me | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Jose Ricardo CarrizozaSorry but we the consumers buy trucks that are $89,000 -100,000 buy extended warranty and service plans and you can’t diagnose on my truck till 2 weeks from now. That’s poor customer service!!!! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ MFred was very nice and made arrangements for me to get home while my vehicle was being fixed. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ MFred was very nice and made arrangements for me to get home while my vehicle was being fixed. | Read Full Review9/10/2024 12:00:00 AM | Cars.com
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★★★★★ Chris RiehmBrought car in for oil change and asked for brake inspection. Was told by advisor that brakes were fine. A week later we had to replace both rotors and pads for $800 at Greulich’s. We called and talked to service manager and he said they would look into it. A month later we brought car in again for a recall and asked about the brake | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Jason MilesNot impressed, again. I prepaid for an oil and tire rotation service. Took it in for it's second oil change with an appointment. Also wanted them to check a possible oil leak on the truck and there was a software update as well. Oil change and tire rotation were supposedly done that day. But a week later the truck still hadn't been | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Bill TheodoreSave yourself the aggravation and buy your vehicle from some other dealer. You cannot get service here. I made an appointment 2 weeks ago. I bring in my truck and was told I'd have to leave it for 7 to 10 days before it gets looked at. My appointment was only to see the service advisor. I'm confused. They obviously don't unde | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ DianaFrom the start, Andres was very helpful and friendly. Great customer service! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Darrell NeroI must say that I have had a very pleasant experience dealing with the service team Especially with my rep Scott Randel he has been very professional and responsive to my concerns that’s hard to find these day’s thanks Mr Randel for been a great guy | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ michellemaresMike, was very helpful in getting my vehicle fixed in a timely manner. And friendly. | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ michellemaresMike, was very helpful in getting my vehicle fixed in a timely manner. And friendly. | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ Quentin FanninI had to have my fuel pump replaced. I have a cover on the bottom that wasn't put back on properly nor did my fuel indicator go all the way to "1", or Full, even tho I filled it to capacity | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ yasser Gonzalez SuarezMuy buena atención amables y te ayudarán seguro a conseguir lo q buscas | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Jmlwrangler67Every one of the service advisors are very good and understanding specially Mike I’ve known him for 10 years anything I need he provides and explains to me | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ Jmlwrangler67Every one of the service advisors are very good and understanding specially Mike I’ve known him for 10 years anything I need he provides and explains to me | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ Karen ScottAlways busy. Forgot the sticker to remind me when my next oil change is due , only a detail but it helps a lot. Tire pressures not set to specifications for my vehicle. Otherwise OK. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Vanessa CarreonAlways amazing service by Francisco and team!! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Jill VermeireRuben rocks! We bought a car last week and Ruben made the process so much less painful than I've experienced in the past. He was not pushy at all, he was very easy to work with, and I would definitely buy another car from him in the future. Thank you, Ruben, I love my new car! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ vcarreon02Always amazing service by Francisco and team!! Personalized service, great communication, takes great care of vehicle. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Robert MorganMike was awesome! I was a walk in and he had my vehicle in and out within 2 hours of me dropping it off. His customer service was superb. I highly recommend this dealership for service needs and also purchasing. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Robert MorganMike was awesome! I was a walk in and he had my vehicle in and out within 2 hours of me dropping it off. His customer service was superb. I highly recommend this dealership for service needs and also purchasing. | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ vcarreon02Always amazing service by Francisco and team!! Personalized service, great communication, takes great care of vehicle. | Read Full Review9/6/2024 12:00:00 AM | Cars.com