About Autonation Chrysler Dodge Jeep Ram
Autonation Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (602) 680-5421 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram are ready to help you!
Autonation Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram today at (602) 680-5421 to learn more
-
★★★★★ RandyKI was very happy with my purchasing experience. The staff were very helpful snd efficient. I would buy from them again. | Read Full Review5/30/2025 12:00:00 AM | DealerRater
-
★★★★★ K M2020 VW traded in for a different vehicle.l 05 06 2025. Unfortunately new vehicle in accident and financing not secured but personal auto insurance is paying for wrecked vehicle. Dealership advised contract canceled since they couldn't find financing yet they refuse to return the trade in AND they are actively trying to sell it WITH | Read Full Review5/27/2025 12:00:00 AM | Google
-
★★★★★ Sinnette SimmonsThe service was great. They were so nice to me. They made me smile when I got into my car. They programmed my messages screen. I'm thankful ?? | Read Full Review5/25/2025 12:00:00 AM | Google
-
★★★★★ Tammy WagnerEveryone was so nice and helpful | Read Full Review5/23/2025 12:00:00 AM | Google
-
★★★★★ Christine ZygutisFriendly service and quick to provide timely updates. | Read Full Review5/20/2025 12:00:00 AM | Google
-
★★★★★ MelAwesome service, thank you so much for all you do! | Read Full Review5/19/2025 12:00:00 AM | Google
-
★★★★★ Scott MacAlpineA couple of days before my appointment I was informed that due to a glitch in the system that the shop was extremely over booked and I would have to leave my vehicle and they would get it done at some point during the day. When I arrived my advisor, Robert, said he would likely get it done in around 90 minutes and around 50 minutes | Read Full Review5/19/2025 12:00:00 AM | Google
-
★★★★★ Tom CapaldiService department was great as was parts. Made my experience very easy | Read Full Review5/16/2025 12:00:00 AM | Google
-
★★★★★ Gino AlvarezPeople always friendly and knowledgeable | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ ayousha4youMia is such a great, professional, intelligent person. Thank you so much | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ James SA very nice and friendly staff. All did a great job and treated me very well with the purchase of my new truck. Thanks | Read Full Review5/13/2025 12:00:00 AM | Google
-
★★★★★ Vicky AshlockI bought my Jeep there and love it so I forgave the fact that even though it only had 1600 miles on it the salesman blew me off and told me that there was nothing he could do about the fact that my practically brand new vehicle only came with one fob (I didn’t know this until all the paperwork was signed and the vehicle was handed of | Read Full Review5/13/2025 12:00:00 AM | Google
-
★★★★★ FernandoEvery experience I’ve had with this dealership has always been fantastic. Great people always willing to assist you with dedication and commitment. | Read Full Review5/10/2025 12:00:00 AM | Google
-
★★★★★ Serban FocseneanuAlex K is great, knowledgeable and makes the service visits easy and fast. Keep up the great work. Thank you. | Read Full Review5/10/2025 12:00:00 AM | Google
-
★★★★★ Nereida LopezGreat customer service, got in without appointment for an oil change, took me in and was down in less than 2 hours! | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Jaramy Eugene WilsonJeremy was the best service advisor I've ever worked with. The entire dealer was efficient, communicative, and professional. Very impressed. | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Trent FranksWe brought our truck in crippled. It was still under warranty, and Alex handled the issue very politely and promptly without cost to us and vehicle is now working perfectly. | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ alex robertsThey went above and beyond to make sure my jeep was done in a timely fashion and were very professional | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Josh CuevasI normally don’t write reviews, but I feel compelled to share my experience. My recent car purchase was incredibly frustrating due to the dealership’s poor communication and lack of customer service. After signing the papers, it was like they vanished. Calls went unanswered, emails ignored, and I was constantly left in the dark about | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ AlcasbyExcellent process, informed sales team that went out of their way to make sure I got exactly what I was after with NO pressure or silly games. A perfect buying experience. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
-
★★★★★ Colton SolomonIt was a very quick and easy process. The staff was super friendly. | Read Full Review5/6/2025 12:00:00 AM | Google
-
★★★★★ LorieIt took way too long. I paid with cash, it should have been in and out. Our sales person kept disappearing on us. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
-
★★★★★ Shawn mooreAwesome experience no pressure found car online. Went to dealership and took test drive and purchased vehicle. Love the upfront best price approach. Was able to view Carfax and Kelly blue book value from dealer. | Read Full Review5/4/2025 12:00:00 AM | Google
-
★★★★★ Fernando Amaro Sr.Is difficult to leave my car for 4 days and then they fix it in hours | Read Full Review5/3/2025 12:00:00 AM | Google
-
★★★★★ Asher FishgoldMia did a great job, if and when my charger breaks again I will always go back to this dealership! | Read Full Review4/30/2025 12:00:00 AM | Google
-
★★★★★ Mercedes EldredGreat service, and they really listened to my needs. Will definitely come back for another vehicle | Read Full Review4/28/2025 12:00:00 AM | Google
-
★★★★★ Forson DesignHad a deal worked out with trade. Signed papers, made deposit, hard pull in credit, dealer called back and said they couldn’t honor the deal any longer and it turned into over twice the lease payment, half of the shown rebates, and $20k less on trade. The staff felt bad and tried to make deal work but was still significantly higher t | Read Full Review4/28/2025 12:00:00 AM | Google
-
★★★★★ heatherlynnthompsonGreat customer service very helpful and very attentive. Everyone was very professional and listen to what I wanted | Read Full Review4/27/2025 12:00:00 AM | DealerRater
-
★★★★★ Chuck HofnerRobert is an excellent service rep. Cordial and very responsive to my problem. | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Nichole HuntEveryone is friendly and helpful. Big thanks to Patricia, for her help today with my toddler and showing us where the snacks are, and thanks Robert for letting me know what expect for my next visit! | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Diego UribeThank you to Sydney and Mark they made sure to communicate through out the whole time vehicle was being service, kept up to date with phones calls and pictures. | Read Full Review4/23/2025 12:00:00 AM | Google
-
★★★★★ Cortland “Cody” Dicken-YoungThe beginning of the process went very smooth, of course that was when they were trying to sell me the vehicle. That went well and was handled via the internet professionally. Once the deal was completed was when the problems began. Felt like I had disappeared and often had to call several times over several days until would receive | Read Full Review4/22/2025 12:00:00 AM | Google
-
★★★★★ Rosemarie BattagliaNathan once again has taken care of me as he always does he goes above and beyond he’s so polite courteous makes me feel like I’m important and it was just a walk-in because I need an oil change did not make an appointment And he took care of me thank you Nathan and thank you, Autonation Rosemarie | Read Full Review4/21/2025 12:00:00 AM | Google
-
★★★★★ Kenneth ScottVery happy with my experience. Everything was completed on time. Great team . My advisor, Sydney, is very professional and communicates honestly. I'll continue to get my service work done here. | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Trisha FranklinMy experience was excellent from start to finish! Scheduling my appointment online was quick and easy, and the staff at the service center were friendly, efficient, and helpful throughout. My car was in the shop for a couple of days to complete a recall service and they even paid for my Lyft home the day I dropped it off and back to | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Tish Gaupel*UPDATE: While the miscommunication at the start of our journey was definitely inconvenient, they went above & beyond to make things right and that kind of dedication to customer service deserves 5 stars! Thank you Autonation CDJR!* After driving 2 hours to see a vehicle that I was assured was the vehicle I saw in an online listing, | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ ACROReally good customer service n got the job done fast, answered every question and was happy in the end thank you. | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Dawn FawcettFast service. Got it car back sooner than we thought. Great communication. | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Andy JonovichEasy scheduling process Nathan my service advisor was great. Was provided pictures of recommended service items and good communication from start to finish thank you guys | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Dan JohnsonI was treated well, Max and John know what they are doing. They are helpful and knowledgeable. They always treat me fair with a good price. | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ greg fawcettFirst time bringing a car to them. Just moved into the area. Very informative throughout the process, and made it a pleasure to work with them. Will be bringing my cats back. Thanks | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ Greg BrownThis is my 3rd vehicle purchased from this location and I just had another excellent service department experience. Thanks to all there. | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ Shawna BryantThe entire team is very helpful and they are swift in getting your car back to you. | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ Angel NunezI’m over this dealership, I’ve been waiting almost a year for my purchase documents. I finally received most of nearly 7 months after purchase and still waiting for my coverage information. Good luck getting in contact with this location other than speaking to Salesman just to get transferred back to operating system. Only reason for | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ MariaPurchased the vehicle in November we did not receive it till 1 month later. The repairs they were going work on were not repaired properly. To make matters worse they never return my calls or text they gave me the run around. It was the worst experience I ever had dealing with a dealership. | Read Full Review4/15/2025 12:00:00 AM | DealerRater
-
★★★★★ Nancy GugalaOur service tech (Sydney) was awesome! This type service is why it's best to have the experts service my Hellcat. | Read Full Review4/14/2025 12:00:00 AM | Google
-
★★★★★ Bill TorresSydney was awesome, she kept me inform during the entire time. | Read Full Review4/11/2025 12:00:00 AM | Google
-
★★★★★ John ShidelerEasy to schedule service appointment, Alex kept me advised , and car was ready sooner than promised. Very satisfied with entire experience. | Read Full Review4/11/2025 12:00:00 AM | Google
-
★★★★★ Andrea StevensonUpdated review: Received the parts they ordered for my vehicle, and the service department checked out my electrical issues and discovered the battery in the vehicle was too small for my Sienna. They replaced it and changed the key fob battery for free (still within autonations warranty), they even gave us suggestions on what to do i | Read Full Review4/11/2025 12:00:00 AM | Google
-
★★★★★ Angel NunezI’m over this dealership, I’ve been waiting almost a year for my purchase documents. I finally received most of nearly 7 months after purchase and still waiting for my coverage information. Good luck getting in contact with this location other than speaking to Salesman just to get transferred back to operating system. Only reason for | Read Full Review4/11/2025 12:00:00 AM | Google
-
★★★★★ Trisha FranklinI’m a new customer, and my experience was excellent from start to finish! Scheduling my appointment online was quick and easy, and the staff at the service center were friendly, efficient, and helpful throughout. They even accommodated a last-minute tire rotation for just $19.95, which was a great value. I appreciated how smooth the | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ Peter AaronBrought my 2019 Jeep for its 30k service, set of new tires, and an oil change. Robert W. in Service and Jon B. the Tech did an excellent job in keeping me informed about progress. The Jeep runs fantastic! Thanks guys! Always a great experience at AutoNation North Phoenix. | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ Kenneth ScottVery happy with my experience. Everything was completed on time. | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ Tony DarinFlew in from out of state to purchase my truck. Communication prior to arrival was excellent. They even picked my up from the airport!! Once at the dealership, Kaleb had everything ready to go when I arrived, and I was on my way in no time. Would definitely go back. | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ Sean GaupelBought a 2024 Ram Promaster 159" tradesman for 1 of my Company's. Once the price was set, it was Honestly the fastest ever gotten through a purchase. Everyting was explained, professionally and to the tee. Every question I had was answered. In the end I would recommend them to not only a Company looking for a fleet deal or commercia | Read Full Review4/8/2025 12:00:00 AM | Google
-
★★★★★ Andrea StevensonGarrett was an awesome salesman, very friendly and helped us get to our desired price point. Some things were ordered for the vehicle that were missing, which we are currently waiting a call back for. As for the vehicle… it’s almost as it was never cleaned/ detailed prior to selling. Found stains on carpet and seats etc. Night of pu | Read Full Review4/8/2025 12:00:00 AM | Google
-
★★★★★ Matt FliggJust picked up my truck from autonation. First dealership I have been with that sent links and videos of my truck being inspected. Jose, who was my sales rep and not a service tech, was on it. Kept me up to date on everything, answered any questions I had, could tell he actually cared to get my new vehicle back to me as soon as poss | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ Jennie HinsonMuch better experience today than 2 weeks ago. Staff were friendly, not as long of a wait, and seemed more in tune with our auto concerns. Still have to leave the car for about 3 days! | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ Raul Carranza (Angel)I really appreciate how the mechanics were able to pinpoint the issue and take care of it. I also appreciate the customer service and the detail that was added to my vehicle.. I really recommend this place.. | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ Sheila ManleyI had a fantastic experience at Autonation Jeep Chrysler Dodge with Ivan. The customer service was top-notch! I explained what I was looking for and my situation, and Ivan worked hard to find the perfect car for me. He was professional, attentive, and made the entire process smooth and easy. He even checked in with me the next day to | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ Sean GaupelSo Saturday 4/5/25 saw a 2024 Ram Promaster with bins advertised on Car Gurus from this dealership with only 10 miles on it. I called and verified from a salesman Ivan the vehicle was as Advertized, and said yes. I said would be down and bring a trade in to get looked at. 70 miles later and an hour and a half drive time (not to menti | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ Tish GaupelAfter driving 2 hours to see a vehicle that I was assured was the vehicle I saw in an online listing, I was slightly irritated to learn that the photos they'd used were just some 'random stock gallery photos', and especially since I specifically asked about certain features that were in those photos prior to driving all that way. The | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ sabrina OjedaThank you Nate! I really appreciate the service | Read Full Review4/5/2025 12:00:00 AM | Google
-
★★★★★ Mike AGreat service I will definitely bring my car here again. | Read Full Review4/5/2025 12:00:00 AM | Google
-
★★★★★ Tobias TermureHelped me find the problem to my jeep and saved me a ton of money. | Read Full Review4/5/2025 12:00:00 AM | Google
-
★★★★★ Rob BarnettService was great, but I never received a quote for putting the Front Hooks back on my 2022 Jeep Trailhawk. Was supposed to get a call back when I made the appointment & never did. | Read Full Review4/5/2025 12:00:00 AM | Google
-
★★★★★ Marc Jeterexceptional service rep and took real good care of me. Communicated thoroughly about everything needed for my services . Service is the reason I will come back for my services Updated review on second service there . Truck was in and out and they fixed a recall and flushed my differential’s Even got me LYFT to take me to pick up m | Read Full Review4/3/2025 12:00:00 AM | Google
-
★★★★★ Morgan ScottGreat experience! These guys didn't try to talk me into spending more $$ than was necessary. They actually helped me save $$ by telling me something didn't need done. They don't pressure you into purchasing strictly through them when it comes to parts (batteries, tires, etc). | Read Full Review4/2/2025 12:00:00 AM | Google
-
★★★★★ Peter TBobby Williams did an excellent job. He kept me informed and advised me about additional items with my Jeep. I plan to return later this week to have those additional maintenance issues completed. I have enjoyed great customer service at this location for several years. ?? | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ RaniI took my 2019 Jeep Wrangler . For recall’s It’s been an awesome experience. The service advisor. Her name is Mia she’s awesome she kept me in the loop as far as the recalls when the parts are coming, and when my car gets ready for pick up I’m very happy with the service and the quality Highly recommended | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ mel sannesEveryone went above and beyond to meet my schedule and needs. | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ HAITIAN LOLAAlexander was my tech. He was fast. He was efficient. He was amazing and he was so nice. | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ Gordon BakerGreat service, great friendly workers. | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ Pam AntonopulosService was great, people are very nice there. My service advisorAlexander took care of everything so I didn't have to worry, kept me informed of the progress while my car was being worked on. Highly recommend this dealership. | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ Martin OverbergCame earlier than my appointment, no waiting, great service quickly and well done, will come back | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Clint EastwoodNathan was my advisor, great guy. Let me know all the pricing up front and keep me in the loop with my vehicle. Service was quick, highly recommended. | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Michael DiGiacomoI called and talked to the scheduling representative. She took the time to look up my information and let me know what type of service contract and warranties I had. She got me in the same day. As soon as I pulled in Sydney was there to help me with all of my service needs and made sure my requests were carried out. I'll definitely b | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Jennifer WinklerTook a while to get fixed. But it wasn't their fault. Warranty company took their time and put up a battle. Robert was extremely communicative and kept me in the loop. | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Maher EshoExcellent service, great job, thank you Nathan on Jon thank you so much | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ Lisa RobbinsI really like the communication through texts. | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ Dayanara HigaredaVehicle was serviced in a timely manner and I received updates throughout the service. Thank you AutoNation! | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ Ruth EiermannTotal car buying BS as usual. They used to be different years ago when I last bought. You can tell him what you can afford and what you want. In the end they're just trying to sell you something more expensive and for a higher payment. You'll pick out a vehicle and they'll say oh that payments too high. Then one that they trying to g | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ KyleWife took her car in for an oil change and a transmission inspection, was told 2-3 days. After 3 days and 5 different phone calls I got 0 info about what was happening with my vehicle. After finally getting someone on the phone who was able to tell me what was happening, I learned that there was zero work that had been done. Was neve | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ Mr MosesAlex Keenan (service writer) was (is) very efficient and professional - work was done in a timely fashion - and I really appreciated the swift drop in service - excellent customer service - I'm very impressed - also my sales person Lila Monroe - was (is) very professional and made the whole sales experience very pleasant and easy ?????? | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ markus schlegelQuick friendly service and great communication. Reasonable timeframe for services performed while you wait. | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ Timothy GreyKnowledgeable staff, helpful and professional. | Read Full Review3/23/2025 12:00:00 AM | Google
-
★★★★★ LeMooreDon't buy here, you'll be sorry. It took 14 days and several lies to get my car windows tinted. Also, I had to drive there 3 different times to inquire about my car cause the sales guy kept ghosting me and lying to me about it. They promise at home delivery, but that's a lie. You won't get a straight answer about what day the service | Read Full Review3/23/2025 12:00:00 AM | Google
-
★★★★★ Nichole NorthrupGreat service fast and friendly place to take my Jeep will go back again. | Read Full Review3/22/2025 12:00:00 AM | Google
-
★★★★★ Ken HarjoThis was an easy going visit. Very helpful person there. Im Very satisfied. | Read Full Review3/22/2025 12:00:00 AM | Google
-
★★★★★ AM DavisShout out to service advisor, Alex K. Thank you for making the process of getting my car in and out so seamless. | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Ken HarjoThis was an going visit. Very helpful person there. Im Very satisfied. | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Michael MaherVery pleased with Sydney my service tech. She is very professional and accomodating. | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Rob FetterAlways difficult to get a hold of their service department. And were misleading about the warranty coverage when buying the car. The finance department left my information up when I left, didn’t finish the loan, then entered other peoples contact information in on the loan so I had to contact the bank to change all my information to | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Lucas FamilyWe recently got our 2014 Dodge Durango from here! The whole staff there is absolutely amazing! Karson our sales person was so knowledgeable and helpful in our decision to move forward with our purchase! Thank you Auto Nation we love our new Car!! | Read Full Review3/19/2025 12:00:00 AM | Google
-
★★★★★ lona stearnsEveryone was super and very helpful | Read Full Review3/19/2025 12:00:00 AM | Google
-
★★★★★ Maria VazquezBought a truck and the brakes were making too much noise, they didn't want to repair them but after a repair was done the truck keeps making a lot os noise. now nobody answers my phone calls or emails. Terrible customer service | Read Full Review3/19/2025 12:00:00 AM | Google
-
★★★★★ Tina SI have been a loyal and repeated customer for over 10+ yrs. We purchased well over 10 vehicles from this firm. I took my Ram truck in for service March 11, 2025 due to my back windows leaking again. I was contacted that my vehicle repairs were complete and ready for pickup. When I picked up my vehicle, it was dark out so I really cou | Read Full Review3/19/2025 12:00:00 AM | Google
-
★★★★★ esbslotDo not take your vehicle in for service here!! I had a water pump replaced on my Jeep Wrangler. I noticed it was dripping from what appeared to be a thermostat. Found that this service dept had loosened the thermostat bleater when they replaced the water pump and never tightened it back up. Then when I picked the jeep up they had clo | Read Full Review3/18/2025 12:00:00 AM | DealerRater
-
★★★★★ esbslotDon't go to this service department!! They replaced a water pump on my jeep among other things. Then I noticed what appeared to be a leak underneath. It turned out to be a loose thermostat bleater that was not tighted after it was losened when replacing the water pump. And when they returned the jeep to me the radio antenna was bent | Read Full Review3/18/2025 12:00:00 AM | DealerRater
-
★★★★★ Shamika Denise Nelson (Mika)The people over at AutoNation inPhoenix are amazing. Gage Summers made me feel very at ease and welcome all to the end of the process. The team at this AutoNation is superb Thanks a Millions. | Read Full Review3/16/2025 12:00:00 AM | Google
-
★★★★★ WANDA INES PIETRII have posted previously on how I have only had awesome experience with Jose who sold the car to me and Ryan who has made sure that my car is in top shape mechanically and clean and shiny when I get her back. And the only bad experience I had was an idiot named Alex. He does not work there anymore which tells me management is on top | Read Full Review3/15/2025 12:00:00 AM | Google
-
★★★★★ HaroldI really appreciate the efforts that Robert Williams took with our extended warranty. He was very helpful. I am not very appreciative about how long it took to get may car repaired. 23 days is far too long even if some of the work needed to be done at an outside shop. Also, I was told that the car needed motor mounts and a driveshaft | Read Full Review3/14/2025 12:00:00 AM | DealerRater
-
★★★★★ Greg AlvarezMy Service advisor Sydney was very attentive, Professional, and thorough! | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Pro RacerMy service advisor was Sydney. She did a great job. The lower 4 star rating is for their very high labor rates and parts prices. My mechanical service was excellent. | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Stephanie DinanMatt & Jeremy took care of my SUV right away! Great service as always. | Read Full Review3/9/2025 12:00:00 AM | Google
-
★★★★★ Walter SheehyService was fast and alerted me of any issues. They also resolved another issue free of charge. | Read Full Review3/9/2025 12:00:00 AM | Google
-
★★★★★ clint PalkaVery professional and completed work in a timely manor . | Read Full Review3/8/2025 12:00:00 AM | Google
-
★★★★★ Scott MckennaFriendly staff that is will help. | Read Full Review3/6/2025 12:00:00 AM | Google
-
★★★★★ Sharon OpfermannNate was very polite and helpful. It was a long wait just for an oil change, but I was told what time would be upfront so there were no surprises. | Read Full Review3/6/2025 12:00:00 AM | Google
-
★★★★★ Daniel GreggThe people were fantastic and fun to deal with. One issue was, about 4 days after the purchase, I was cleaning the front windshield when I noticed a large crack on the top left corner! It can’t be seen from the inside but definitely on the outside! Why did they not replace the windshield or at least point it out to me??? | Read Full Review3/5/2025 12:00:00 AM | Google
-
★★★★★ Monika AustenI had the most incredible experience with Auto Nation in Phoenix. My engine blew and it was a very stressful time for me. I decided to tow my car to the Bell Road location for service. The communication via phone -and text was excellent from the beginning, not overwhelming, just enough. The customer service fantastic ! Jeremy , Eric | Read Full Review3/4/2025 12:00:00 AM | Google
-
★★★★★ Jen LeonGreat place, and fast service with polite employees like advisor Mia. I recommend this place for all your car care needs | Read Full Review3/2/2025 12:00:00 AM | Google
-
★★★★★ Diego UribeAmazing customer service a big shot out to Ryan and Mark made sure to communicate through out the whole time jeep was in the shop, constant updates with phones calls and pictures. | Read Full Review3/1/2025 12:00:00 AM | Google
-
★★★★★ Autoheatshield ProtrimRobert my service advisor was very knowledgeable and helpful and made my experience with Autonation excellent. | Read Full Review2/28/2025 12:00:00 AM | Google
-
★★★★★ Mel SannesExplained everything and fixed a problem not associated with the running boards. I thought I would have to make another appointment to install a new menu switch on the steering wheel. Your technician found just a loose wire. Most would have just said I had to replace everything. Quitos to him or her. | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ steve hawkNathan was able to get me in for service on an end scheduled appointment and out expeditiously my vehicle is very important to me. Nathan did an excellent job. I will be looking for a new truck at AutoNation. | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ Ashley BatesI can 100% honestly say buying a car at this exact location (not the others) has been the worst experience ever!!! Not only did they fail to tell us who are loan was through after reaching out multiple times, through phone calls & texts with little to no response. I've called a million times to get help over the simplest things and n | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ Jon HoversonAutonation Dodge in north Phoenix was great to work with. Thank you to the service team. | Read Full Review2/26/2025 12:00:00 AM | Google
-
★★★★★ Jeremy MartinSalesmen Karson is awesome. Dealing with service on the other hand is not the best. I have to call several depts trying to find out the status of my vehicle while it’s been in the shop. Service department say they will leave a message with your service provider and they will call you back. That’s a joke. I talked to the sales dept th | Read Full Review2/26/2025 12:00:00 AM | Google
-
★★★★★ Mike JonesThanks for keeping the Jeep running smooth!! Sydney was Great, took care of a last minute fix I kept forgetting to get done. | Read Full Review2/25/2025 12:00:00 AM | Google
-
★★★★★ aries 34Unless you're going through insurance or warranty NEVER bring your vehicle here for service NEVER!! They are thieves. I was quoted 1,400 to replace my radiator and 4 hours of labor. I went to a mechanic less than a mile away and he did it for 400 in an hour and a half with a 50k warranty. It's been a week and the truck runs perfect. | Read Full Review2/25/2025 12:00:00 AM | Google
-
★★★★★ Mindi SantosEveryone was friendly and efficient from start to finish. Very pleased with my experience! | Read Full Review2/22/2025 12:00:00 AM | Google
-
★★★★★ Veronica MunozNathan was very helpful in setting up appointment, listen to my vehicle needs and ensuring everything was documented. He followed up with recommendations and when ready. A professional! Appreciate Everyone involved in taking care of the vehicle . Have taken my vehicle here for years and will continue to do so. | Read Full Review2/21/2025 12:00:00 AM | Google
-
★★★★★ K MMy 5th visit, and they keep getting better. Seems that management listens to my feedback about time respect. Quality of work has been as expected. Service advisor Alex is a sharp and respectful person. Teamwork at check-in was also excellent. Again..respect for my time! | Read Full Review2/21/2025 12:00:00 AM | Google
-
★★★★★ Jim WoodNot sure if the issue was resolved. They only balanced the tires, there was serious wobble at speeds over 60 mph And cool tempeture under 60° Serve writer was very helpful ?? | Read Full Review2/21/2025 12:00:00 AM | Google
-
★★★★★ Sabrina BusankI've been coming here for years, and will continue to do so, due to the great customer service I receive. | Read Full Review2/20/2025 12:00:00 AM | Google
-
★★★★★ Victoria WilsonMia got me right in & took care of my issue with a dead battery. I had called to tell the service department I was coming, but did not have an appointment. She solved all my issues with this 1 stop. Very caring employee! | Read Full Review2/20/2025 12:00:00 AM | Google
-
★★★★★ Jose ReynaExcellent service took care of me and my vehicle. Great communication and transparency throughout the whole process | Read Full Review2/20/2025 12:00:00 AM | Google
-
★★★★★ Lana KnedlikWe purchased new 2024 Jeep hybrid (“Jeep”) from Autonation on 1/7/2024. At the time of the purchase, we asked multiple people at the dealer whether we needed anything from the dealer to file receive a federal tax credit for the Jeep and were told that we did not. Unfortunately, AutoNation’s representations were false. The IRS req | Read Full Review2/19/2025 12:00:00 AM | Google
-
★★★★★ Theodore NathanMy Autonation warranty was never registered with the warranty company causing it long delay. | Read Full Review2/18/2025 12:00:00 AM | Google
-
★★★★★ ERSIN GENCOEGreat dealership I recommend it to everyone | Read Full Review2/16/2025 12:00:00 AM | Google
-
★★★★★ Amanda BrownJOHN IN PARTS DEPARTMENT IS BEYOND AMAZING !! WHAT HE DID FOR MYSELF AND FAMILY IS NOT ENOUGH WITH WORDS, I HAVE BEEN IN THE CUSTOMER SERVICE INDUSTRY FOR 30 YRS AND HE IS THE APITANY OF A GREAT CUSTOMER SERVICE MAN ?? ?? ??, PLEASE RECONIZE HIS MANY TALENTS AND TONS OF KNOWLEDGE ABOUT EVERYTHING THAT DEALS WITH YOUR DEALERSHIP. I GOT | Read Full Review2/14/2025 12:00:00 AM | Google
-
★★★★★ Suzanne SkubaTook car for recall repair and repair front end collision sensor. I arranged so they could have a few days. All was taken care of. When I picked up I found car had been driven 143 miles and gas used. There was no explanation on invoice. It took several days and contacting advisor and then manager to get an answer. The tech needed to | Read Full Review2/13/2025 12:00:00 AM | Google
-
★★★★★ Bobbie HoneaI bought a dodge durango from them in 2023 and was given 10 free oil changes. From then to now I have used 7 of those 10. Making sure to keep up on the scheduled maintenance. I took it in 3 weeks ago to get an oil change knowing I had at least 3-4 free changes left. After looking into my account one of the MALE techs came to me and e | Read Full Review2/12/2025 12:00:00 AM | Google
-
★★★★★ Juan GriegoI bought my Dodge Challenger Scat Pac on line. My salesman met my needs over the phone, with pricing. Thank you. J. Griego | Read Full Review2/11/2025 12:00:00 AM | Google
-
★★★★★ Breanna IgbinosunI've had a terrible experience after purchasing! Do not buy from here. 1/10 do not recommend | Read Full Review2/11/2025 12:00:00 AM | Google
-
★★★★★ John HallDO NOT BUY FROM THESE CROOKS! DO NOT work with Vinh (Nick) in finance. I made the mistake of buying from this establishment and have spent the past 3 months fighting to get my money back. He will say text him, call, etc he wont follow up and wont give you back your money! They will do whatever they can to avoid giving you back anythi | Read Full Review2/11/2025 12:00:00 AM | Google
-
★★★★★ P WilsonJeremy provided a five-star experience. I’ll definitely return. | Read Full Review2/7/2025 12:00:00 AM | Google
-
★★★★★ June SinclairI am very satisfied working with Ryan. He is attentive, professional and works in my best interest | Read Full Review2/7/2025 12:00:00 AM | Google
-
★★★★★ George RussellI needed a Recall for my 2022 Jeep. It was more complicated than anticipated. Robert was knowledgeable and efficient with a sense of humor. I highly recommend AutoNation. | Read Full Review2/7/2025 12:00:00 AM | Google
-
★★★★★ Jeremyt45Made a deal with the GM of Sales, had terms agreed on and allowed him to run credit, approved and ready to go per my email at noon from the GM. I was supposed to pick up the car afterwork and finalize paperwork at 6PM. When i get there at 6 he was gone and the car was sold. No call, no email just a big waste of time and a hard inquir | Read Full Review2/5/2025 12:00:00 AM | DealerRater
-
★★★★★ Francisco GutierrezService advisor Alex is great! Will definitely be back for future maintenance. | Read Full Review2/4/2025 12:00:00 AM | Google
-
★★★★★ Vaughn SasseI am 100+% satisfied) with how AutoNation, my service manager, and the other people (finance, parts, management, etc.) working with him have treated me. My truck was recently serviced for an oil/filter change, multi-point maintenance check, and ABS firmware upgrade via a service recall.All was handled efficiently and to my satisfacti | Read Full Review2/4/2025 12:00:00 AM | Google
-
★★★★★ Monica Romerooliva in sales was extremely helpful when purchasing my first vehicle she went above and beyond making the experience worth the wait, keeping me updated with the entire process as well as helping me with any issues i had during it. she was an amazing sales representative if you by chance get her she will make the entire process well | Read Full Review2/4/2025 12:00:00 AM | Google
-
★★★★★ Jeremy ThompsonMade a deal with the GM of Sales, had terms agreed on and allowed him to run credit, approved and ready to go per my email at noon from the GM. I was supposed to pick up the car afterwork and finalize paperwork at 6PM. When i get there at 6 he was gone and the car was sold. No call, no email just a big waste of time and a hard inquir | Read Full Review2/4/2025 12:00:00 AM | Google
-
★★★★★ Jaime Luque FernandezSuper great service ! Never been so easy to get something done Robert was great and also the guy who handed my truck over can’t recall the name but he was super cool too and everything was explained very well truck was done exactly when he said it will be ready five stars all day will be back for maintenance for sure ! | Read Full Review2/2/2025 12:00:00 AM | Google
-
★★★★★ Luisa V.The service department deserves a 10/10. Every single time we take our vehicles in we receive nothing but great service, professionalism and honest service advisors. I’ve been to two other dealerships in the past and nothing compares to Autonation. Thank you all who have helped us in the past few years. | Read Full Review2/1/2025 12:00:00 AM | Google
-
★★★★★ dj broderickCDJRF North Phoenix management: Sending a shout-out to service advisor Robert Williams! Best customer service I have received from a car dealership service department EVER! Robert did his best to expedite a warranty repair (rear differential on a 2022 Jeep) and the part was not expected to be available for several weeks. I was prov | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ James HerreraGreat service. Had my vehicle in and out in a reasonable time. | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ Brian AndersonThe service manager was very professional and prompt with my service. | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ Annarose GroveNathan in service was great. Being without a car is always terrible but Nate made sure to keep me up to date through the whole process ???? | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ J VThe service is great,thumbs up for their team. | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ Lauryn FerreThe guys at auto nation were great and knowledgeable. They kept me informed the entire way. Carl was amazing. | Read Full Review1/30/2025 12:00:00 AM | Google
-
★★★★★ Marty GuzmanMy recent visit to the service department was way above expectations. I was kept informed every step of the way and had an overall great experience. | Read Full Review1/30/2025 12:00:00 AM | Google
-
★★★★★ Antonio RaizolaQuick and fast job. Was done professionally amazing job!! | Read Full Review1/30/2025 12:00:00 AM | Google
-
★★★★★ Taylor ZweifelGreat customer service. Went above and beyond. Robert is an amazing service rep. I am glad I chose AutoNation for my vehicle and won’t go anywhere else for service. | Read Full Review1/30/2025 12:00:00 AM | Google
-
★★★★★ Johnavan WagonerCall a head of time for an appointment. Great timing. Great people. Nice atmosphere. Kids play place at the show room. Would recommend for anyone. | Read Full Review1/28/2025 12:00:00 AM | Google
-
★★★★★ Craig LambrechtTerrible. Bought a vehicle from this dealership. Sight unseen. Had shipped from Colorado to Wisconsin where I’m working. They registered it to an old address so my plates never went to my AZ address. Tried to contact Riad many times. No response or call back. Emilie was great while buying then flipped. 95% of the time she doesn’t ret | Read Full Review1/28/2025 12:00:00 AM | Google
-
★★★★★ Phillip DaleMia Lusk is the best service advisor I have delt with in a very long time. Mia kept me informed throughout my vist. My service and a minor problem was resolved very quickly and proficiently. Phillip Dale | Read Full Review1/27/2025 12:00:00 AM | Google
-
★★★★★ Ron SMy service advisor Ryan was very kind. He answered all of my questions and kept me informed. I would consider the services received as a "Good Value" and a lot quicker than I expected. This was my 1st visit for a 30,000 mile routine maintenance on a 2020 Ram Pro Master 3500 Winnebago Travato. | Read Full Review1/27/2025 12:00:00 AM | Google
-
★★★★★ Lana KnedlikDO NOT BUY FROM AUTONATION! My wife purchased a Jeep Hybrid that was eligible for a $3750 federal tax credit. We asked the dealer if we needed anything from them for the credit, and they said no. Turns out, the dealer MUST file something with the government at time time of sale for us to get the credit. Months later, Autonation | Read Full Review1/27/2025 12:00:00 AM | Google
-
★★★★★ Howard VarnerGet job of using my warranties, troubleshooting a couple issues which were solved by driver’s education, and providing requested special items like early battery replacement and detailing the vehicle inside and out. | Read Full Review1/25/2025 12:00:00 AM | Google
-
★★★★★ Danielle DupontHorrendous service. They do not call back or respond to messages. They held my car for over a week and a half and did not provide a loaner and did not perform a full complete multi-point inspection that they stated they did. They completely missed an engine leak that another service shop had already noted and that I provided paperwor | Read Full Review1/24/2025 12:00:00 AM | Google
-
★★★★★ Christian Farias-GonzalezTerrible service the finance manager Ninh Hunh lies to you upfront then denies any responsibility. I urge everyone to just go somewhere else for your vehicle needs as this place has noone helpful. 2 months after my purchase and they still haven't made anything right no information for my vehicle was even given to me until 2 months la | Read Full Review1/24/2025 12:00:00 AM | Google
-
★★★★★ jade thomasMy recent visit was smooth and easy and I really appreciated Mia's help | Read Full Review1/22/2025 12:00:00 AM | Google
-
★★★★★ Jeanne BlasdelI was from out of town and had a problem with my new Ram. They took great care of me and got me back on the road in about an hour or less. Friendly, polite and professional. Thanks | Read Full Review1/22/2025 12:00:00 AM | Google
-
★★★★★ Jennifer RhoadsService is great here. Always we'll taken care of with priority. | Read Full Review1/22/2025 12:00:00 AM | Google
-
★★★★★ Tyra GainesMy experience today was great Roberts was very professional and had great conversation with me. | Read Full Review1/20/2025 12:00:00 AM | Google
-
★★★★★ AdenaI took my car in for a quick service check and maintenance. The gentleman who helped me made my wait time and experience quick and easy. I was happy to have been in and out in a timely fashion. All of the staff I passed by or had actual interactions with were kind, friendly, and knowledgeable. | Read Full Review1/18/2025 12:00:00 AM | Google
-
★★★★★ Jon WoodCarl was extremely helpful with my Ram Truck. He was very knowledgeable an experienced!! | Read Full Review1/18/2025 12:00:00 AM | Google
-
★★★★★ troycly12After giving up on my daughters dream jeep. Olivia Yager didn’t, she went out of her way to find and deliver the jeep my daughter always wanted. On top of that, she got me to the rate I wanted. Thank you again for your professionalism,commitment and communication. My daughter first Jeep was a grand slam! Thank you Olivia. If you need | Read Full Review1/18/2025 12:00:00 AM | DealerRater
-
★★★★★ John SchmittDO NOT BUY USED FROM AUTONATION OR USE THEIR SERVICE DEPARTMENT! I would trust a 1970s used car salesman over AutoNation any day of the week. I would trust a realtor selling ocean front property in Arizona before I trust AutoNation again. I have bought multiple vehicles from AutoNation. The thing that is common with both locations I | Read Full Review1/18/2025 12:00:00 AM | Google
-
★★★★★ brandi segedyMark and his team are fantastic and are very attentive! | Read Full Review1/16/2025 12:00:00 AM | Google
-
★★★★★ Emma RoseI brought my car in to be serviced on the 31st of December, I’ll give some grace as it was the new year the next day so I’m assuming they were off for the holiday. But it took them a whole week to get my diagnostic report done. Then another week to get my warranty submitted, and then finally my parts are ordered and that next week my | Read Full Review1/16/2025 12:00:00 AM | Google
-
★★★★★ Gabriel GomezYou tell at the end to contact the Gm and i have trying with no luck..So do guys really want to hepl me?????............I purchased a car from here about 3 months..They mentioned it to me there was a protection plan, but I didn't no I was paying for it,,,never mentioned to me,I went in an talked to Vihn Huynh and he told me I could | Read Full Review1/15/2025 12:00:00 AM | Google
-
★★★★★ Vickie FrazierI’ve been going to this dealership for 10 years now!! I have always had Maureen as a service driver and the service was amazing but unfortunately, as we all know, she has retired. I’ve been to this dealership 3 times in the last 2 weeks to get an oil change and new bulbs replaced on my car! I have gotten the biggest run around regard | Read Full Review1/14/2025 12:00:00 AM | Google
-
★★★★★ R BallamNate did a great job keeping me informed on the service of my jeep. Great job. | Read Full Review1/13/2025 12:00:00 AM | Google
-
★★★★★ BJ WhitenerAll credit goes to Bobby/Robert. I had been trying to resolve my radio issue on my ‘23 Jeep Grand Cherokee for about six months, working with three different service advisors. Bobby stepped in, maintained consistent communication, and exceeded my expectations by finally resolving the issue. | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ HandsofKeyGreat service I just didn’t like the duration time of getting the car looked at but I was impressed with the service for my car washed and a complimentary ride to pick up my car | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Miguel GutierrezGreat service. I was there for a recall but the tech found something else wrong with the airbag. They took care of the repair and I wasn’t charged. Awesome. Great service. | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Anushri ShahHad a really positive experience with AutoNation service and enjoyed working with Robert my service contact. He went above and beyond to provide support. Keep up the great work! | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Esther GarciaService was fabulous great communication | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Harry BoothVery friendly and helpful staff. Service was fast and on time. Great communication also. Thanks | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Ed HannifinSmall service department and a bit hidden on the dealership lot but clean and well run. Karl Ross is a very personable but professional service writer and communicates very well with updates on timeframe. Prices are average for dealerships. Lack of on-line scheduling for basic maintenance is disappointing. Update 1/3/25: Mia L. jump | Read Full Review1/3/2025 12:00:00 AM | Google
-
★★★★★ Bob MoreheadNathan's customer service was OUTSTANDING! Service on Jeep was timely and complete. | Read Full Review1/3/2025 12:00:00 AM | Google
-
★★★★★ Gabriel GomezI purchased a car from here about 3 months..They mentioned it to me there was a protection plan, but I didn't no I was paying for it,,,never mentioned to me,I went in an talked to Vihn Huynh and he told me I could have it removed and I would be reimbursed but it would take 4 to 8 week, well it's been past 8 weeks..I spoke to bank an | Read Full Review1/3/2025 12:00:00 AM | Google
-
★★★★★ Jane LiI was able to get a quick appointment due to the urgency of the issue. And the service team resolved the issue pretty fast and smoothly. Thank you | Read Full Review12/30/2024 12:00:00 AM | Google
-
★★★★★ Ron CI just want thank Robert for the excellent service. He gave us with a very quick response. | Read Full Review12/28/2024 12:00:00 AM | Google
-
★★★★★ TristonCar delivery was god awful. Super late seemed like they could care less. Car salesman sending me videos of doing drag pulls in my car hearing my tires burning off as if I’m not aware what a mustang can do. Get the general manager involved says he will write a 500$ check for the inconvenience HAH. Good luck getting ahold of him. get i | Read Full Review12/28/2024 12:00:00 AM | DealerRater
-
★★★★★ Mytrueimage12345Clean and organized, no games, nice and professional..love my new car..I will refer others | Read Full Review12/27/2024 12:00:00 AM | DealerRater
-
★★★★★ David VostrejsGreat service advisor is what I experienced Process was smooth | Read Full Review12/27/2024 12:00:00 AM | Google
-
★★★★★ Nani BI am really happy with the work done. I can truly tell the difference. I appreciate the detailed feed back after the work and my car was washed. It was great! | Read Full Review12/27/2024 12:00:00 AM | Google
-
★★★★★ Zack MunozFast and courteous service from Alex Sekura. | Read Full Review12/27/2024 12:00:00 AM | Google
-
★★★★★ bruce frankieFrom the minute you drop off your vehicle to the exact minute you pick it up a wonderful experience | Read Full Review12/25/2024 12:00:00 AM | Google
-
★★★★★ Floyd Brown IIINate comes through again! Thank you for always taking great care of mine and my families vehicles. | Read Full Review12/24/2024 12:00:00 AM | Google
-
★★★★★ Marc JeterRyan is an exceptional sales rep and took real good care of me. Communicated thoroughly about everything needed for my services . Ryan is the reason I will come back for my services | Read Full Review12/24/2024 12:00:00 AM | Google
-
★★★★★ Wade FarnsworthCarl was awsome!!! Took my pickup in for oil change and a recall notice. Carl was very informative and very professional, took the time to answer any questions or concerns that I had.. Thanks Carl Happy holidays | Read Full Review12/24/2024 12:00:00 AM | Google
-
★★★★★ Evaristo PerezWas helped by service representative Alexander, who was friendly and knowledgeable. I had a great experience. | Read Full Review12/24/2024 12:00:00 AM | Google
-
★★★★★ Haley SI had Robert as my service advisor and he was great! He was extremely knowledgeable and got my Jeep fixed the next day without breaking my bank. 10/10 service!! | Read Full Review12/21/2024 12:00:00 AM | Google
-
★★★★★ Kathy HallGet the appointment scheduled correctly with the rice service agent was difficult.The service itself was excellent. | Read Full Review12/20/2024 12:00:00 AM | Google
-
★★★★★ Alex WilliamsWhere do I begin? Oh yeah i’m 27 years old. I hit the lottery so what is a 27 year-old person going to do shit get a car I had a car that wasn’t really working actually I bought a lemon from another dealership. That’s the reason why I came here while I was selling, my lemon car I sold the mother of my child car because I bought her a | Read Full Review12/20/2024 12:00:00 AM | Google
-
★★★★★ Susan MartinNathan was very kind and patient with me and gave me good news about my car | Read Full Review12/18/2024 12:00:00 AM | Google
-
★★★★★ Bryan GinterI just want to express how impressed I am with the team's dedication and attention to detail. Everyone has been so supportive and responsive throughout my experience, which made a real difference. I appreciate the positive atmosphere and the commitment to excellence that I’ve witnessed. Keep up the great work! | Read Full Review12/18/2024 12:00:00 AM | Google
-
★★★★★ Albert DalyAutoNation redeemed themselves by having a qualified and experienced Service Technician, Bobby Williams, address and solved our concerns! Much different than the previous service Technician and mechanic. Bobby didn't try to sell us tires, which only have 35k miles on them, nor did he make excuses for work not performed! | Read Full Review12/18/2024 12:00:00 AM | Google
-
★★★★★ Ben MAbsolutely horrible service experience. Called numerous times for my jeep a/c issue and I specially needed a loaner car. Was told it was going to be a couple weeks before a loaner was available and I would get a call back. Never got a call back. Called and again asked for a loaner and was told I would get a loaner vehicle. Set an app | Read Full Review12/18/2024 12:00:00 AM | Google
-
★★★★★ Congress TowingOnline only maintenance reservation system is inadequate because the “system” has no idea whether parts are in inventory- the system indicated to me that my truck will be done on the same day that I take it in. Instead it took a number of days. However, once I took it in and dealt with real people, the service was excellent and commu | Read Full Review12/17/2024 12:00:00 AM | Google
-
★★★★★ On DemandErick Enriques at Autonation Dodge provided exceptional service! He was knowledgeable, patient, and made the entire process smooth and stress-free. Erick went above and beyond to ensure I got exactly what I needed. Highly recommend him for a great car-buying experience! | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Jared RamerCarl is great to work with and was able to explain the process smoothly. | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Pho BeErick Enriques at Autonation Dodge was fantastic! He was helpful, knowledgeable, and made the process quick and easy. He went the extra mile to make sure I found exactly what I needed. I highly recommend him for great service! | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Mike VI had an outstanding experience at Autonation Dodge, thanks to Erick Enriques. From the moment I arrived, Erick provided exceptional customer service and went above and beyond to assist me. He was incredibly knowledgeable and took the time to thoroughly explain all my options, making sure I felt comfortable and confident in my decis | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Byrd GordonGreat Experience They Took Very Good Care Of Me. | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Brian VerdugoThey were timely! Awesome job guys. | Read Full Review12/15/2024 12:00:00 AM | Google
-
★★★★★ Prince XavierAlexander is amazing, everything was handled perfectly. | Read Full Review12/14/2024 12:00:00 AM | Google
-
★★★★★ Joseph A RossoA wonderful staff! They work very hard to make you a sale that will work for you. Clean place, professional work there. | Read Full Review12/14/2024 12:00:00 AM | Google
-
★★★★★ Michael MatthewsIt took forever to get warrantied 6 months as service tech didn't know what to do. But once I contacted manager he went over and beyond to get me taken care of I really appreciate your help. I should of went up ladder sooner as that was a great experience once I did thank you | Read Full Review12/14/2024 12:00:00 AM | Google
-
★★★★★ Srinivasa KollaExcellent service and Alex is great. He kept me updated time to time and took care of everything needed for my Pacifica Hybrid van to be in great condition again. ???? My car was washed and delivered in excellent condition. Autonation (Chrysler) and Alex are the best. | Read Full Review12/12/2024 12:00:00 AM | Google
-
★★★★★ Robin RoscoeI was very impressed with Mia and her team members in their diligence in getting my car to me in time for me to go to work. I so greatly appreciate their time and effort it took to make this a reality. It all started when I was on my way home from work when I ran over a road hazard which caused damage to the 2 passenger tires which w | Read Full Review12/12/2024 12:00:00 AM | Google
-
★★★★★ David LockettGreat service! Nathan K. went above and beyond as my service advisor. I can’t thank him enough! | Read Full Review12/12/2024 12:00:00 AM | Google
-
★★★★★ Dean SlaughterMy vehicle was done on time and the service adviser was very knowledgeable and helpful ~ | Read Full Review12/9/2024 12:00:00 AM | Google
-
★★★★★ Desmond Harris-AustinAmazing job , great customer service !! | Read Full Review12/9/2024 12:00:00 AM | Google
-
★★★★★ Barry CUnfortunately, AutoNation Dodge of North Phoenix did not follow the instructions for a recall (the details of which I saw online) and told me every time I called, "The part for the NITRO will be in tomorrow." That is not the prescribed handling. Now the Service Writer will not get on the phone or return my calls. Perhaps their new Se | Read Full Review12/8/2024 12:00:00 AM | Google
-
★★★★★ Elizabeth ChavezWorked with cashier in the parts department he was quick and helped explain the way to install my batteries. Thx u, Mrs. Chavez. | Read Full Review12/7/2024 12:00:00 AM | Google
-
★★★★★ Mike JonesThanks for keeping the Jeep running smooth!! | Read Full Review12/7/2024 12:00:00 AM | Google
-
★★★★★ weldking96Derek my salesman that young man needs a raise and or promotion he absolutely killed it on everything I asked for and then some this is my 3rd vehicle I have baught with the autonation family and everytime has been an awesome experience and I couldn't be happier after it all thank you all especially the new car manager he worked his | Read Full Review12/5/2024 12:00:00 AM | DealerRater
-
★★★★★ weldking96Absolutely fantastic every step of the way and understanding of all of my issuses and requests | Read Full Review12/5/2024 12:00:00 AM | DealerRater
-
★★★★★ Maribel MolinaI had an excellent experience, no peer pressure, just amazing service. Very friendly atmosphere, felt right at home. | Read Full Review12/3/2024 12:00:00 AM | DealerRater
-
★★★★★ Jason SullivanGrateful I have the extended platinum plan, that I purchased when buying the jeep from Autonation a few years back! I had the vehicle towed on Friday am to the dealership, and I have it back home in the driveway, running great, fixed with a new water pump, Saturday evening! Matt, the Service Director felt genuinely concerned about | Read Full Review12/1/2024 12:00:00 AM | Google
-
★★★★★ Zuhair BVery pleased with Carl Ross being my service advisor. I had few issues with my car and I dropped my car to be looked at and within few hours I got a list of the issues along with pictures emailed to me. Then Car called me and explained the issues and told me that he can all of the issues and get the car fixed the next day. Well, Car | Read Full Review12/1/2024 12:00:00 AM | Google
-
★★★★★ ed tellezThis was the worst sevice I have ever experienced at a dealership. If I could give a zero rating I would. The communication was horrible. I do NOT recommend this facility. I had to call daily to see what the status was with my vehicle. My truck was in the shop for 2 weeks and to make it worse it wasn’t even looked at for a week. I w | Read Full Review12/1/2024 12:00:00 AM | Google
-
★★★★★ Brianda TapiaEmma was very nice and helpful my car was ready on time. | Read Full Review11/29/2024 12:00:00 AM | Google
-
★★★★★ Jered Van HoutenAlways a pleasure to go here. They fit my truck in and got everything done on time and within a good budget. | Read Full Review11/29/2024 12:00:00 AM | Google
-
★★★★★ Gerardo MartinezOveralls a great experience my contact person was not there to receive so I had to go inside and once I talked to Alexander he explained the situation and then just took care of me with updates and all answers to my questions | Read Full Review11/27/2024 12:00:00 AM | Google
-
★★★★★ Brian MerrillHi, I want to commend Vic and the crew at this dealership. I had a horrible experience at another dealership and had bought a truck with a LOT of problems. The dealer I bought it from was Scottsdale Ford, and they couldn't have cared any less about helping me get the truck fixed... Anyway, this post is not about how HORRIBLE they wer | Read Full Review11/27/2024 12:00:00 AM | Google
-
★★★★★ SynZ HitsLove working with Alexander very chill very knowledgeable. Very kind. Great to work with kiss the job done for my car every time in the right amount of time just wish that the people that clean your car would’ve been there to clean my car after it was done after my oil change But other than that, Alexander was wonderful | Read Full Review11/27/2024 12:00:00 AM | Google
-
★★★★★ ayousha4youCarl is such a great, professional, intelligent person. Thank you so much | Read Full Review11/25/2024 12:00:00 AM | Google
-
★★★★★ Adena GPretty poor experience all the way around. 6+hour to purchase vehicle. Incorrect finance paperwork. Over an hour in detailing and then had 3 issues. To schedule the agreed upon hitch install and correction of three issues found on walkthrough, could not get a call back from sales rep Logan, sales manager Henry, or GM Victor. Had to r | Read Full Review11/25/2024 12:00:00 AM | Google
-
★★★★★ Scott MacAlpineExtremely good experience from start to finish | Read Full Review11/23/2024 12:00:00 AM | Google
-
★★★★★ Justin JonesRyan did an amazing job at keeping me posted and the work was done in a very timely manner. To the technician and service advisor, everyone did a great job on my vehicle and highly recommend them. | Read Full Review11/23/2024 12:00:00 AM | Google
-
★★★★★ Terry PatnodeGreat appointment today. Kept informed and very prompt. | Read Full Review11/21/2024 12:00:00 AM | Google
-
★★★★★ LaCora FranklinUnprofessional and Disappointing Experience! I had a terrible experience w/ this dealership. The staff was unprofessional and not customer oriented. Salesman (Elie Dahdouh) was more focused on attempting to pressure me into buying on the spot, which felt manipulative and unnecessary especially since I called already interested in th | Read Full Review11/21/2024 12:00:00 AM | Google
-
★★★★★ Keegan Jacobshorrible customer service by Emilie . I was interested in vette stingray and she said it is being serviced and detailed and to come in friday to test drive and make the deal as the numbers were discussed and agreed. Thursday comes around and she tells me are you coming in tomorrow for test drive ? I said i can come in today and then | Read Full Review11/21/2024 12:00:00 AM | Google
-
★★★★★ Anna CamachoRyan went above and beyond unlike anyone I’ve seen here in the last three years. The persons I have dealt with before were unhelpful and gave the last person gave me bad information which led me back to service my car but this time I got Ryan and he was helpful, knowledgeable, kind and honest! You don’t see much of honesty in dealers | Read Full Review11/20/2024 12:00:00 AM | Google
-
★★★★★ kevin sparksGreat experience. Carl is the best | Read Full Review11/20/2024 12:00:00 AM | Google
-
★★★★★ Ray VegaHad a great experience at AutoNation CDJRF North Phoenix! The team was incredibly helpful and knowledgeable—highly recommend! | Read Full Review11/20/2024 12:00:00 AM | Google
-
★★★★★ raiderswinningPlace is amazing with their service, I’ll be recommending it to all my friends | Read Full Review11/20/2024 12:00:00 AM | DealerRater
-
★★★★★ Hawk GarverickHighly recommend fair pricing, communicates, Nathan Kelly was amazing he was my advisor. The did exceptional work and extremely knowledgeable and professional thank you again! | Read Full Review11/18/2024 12:00:00 AM | Google
-
★★★★★ TimothyI was expecting to have Alex, the Service Rep, to call me on Friday November 15th and tell me that my vehicle was NOT ready and they would need to keep it over the weekend. And that I would have to extend my rental car contract out until next week. However, I was really quite surprised that when he did call me on Friday he said that | Read Full Review11/17/2024 12:00:00 AM | Google
-
★★★★★ Thnkr917Keenen was pleasant and willing to explain what was done. They didn't charge me for anything they didn't actually fix. That's what I expect, so, good job. | Read Full Review11/17/2024 12:00:00 AM | Google
-
★★★★★ Dennis DaughertyThe ease of scheduling, The actual work completed, and the customer service provided by Ryan were all outstanding. | Read Full Review11/15/2024 12:00:00 AM | Google
-
★★★★★ J BancroftTook care of my recall appreciate my service tech Alex and his associates | Read Full Review11/15/2024 12:00:00 AM | Google
-
★★★★★ Dean PsofemesOn my recent visit, the service writer was greet and everything was done quickly. Wish they would have washed my truck instead of giving it back covered in leaves and bird droppings, but it was a good experience overall. | Read Full Review11/13/2024 12:00:00 AM | Google
-
★★★★★ Lee GriffinGreat service as usual. Take my 03 JGC Laredo there . Alex Kennan takes good care every time. Top notch and communicative | Read Full Review11/12/2024 12:00:00 AM | Google
-
★★★★★ Karen OwingsEverything went well at the dealership service department with my recall repair and oil change and Ryan was great with keeping me informed, updated on the progress of my truck. He also aquired a Lyft to get me home. That being said; my ride home was terrifying. ROY who was the driver nearly rear ended a car getting on the freeway and | Read Full Review11/12/2024 12:00:00 AM | Google
-
★★★★★ Andrew KinseyThe service department at Auto Nation did a wonderful job servicing my 2022 Ram Warlock 4/4 I would recommend Auto Nation to all my friends and family | Read Full Review11/12/2024 12:00:00 AM | Google
-
★★★★★ Eugene M RoundtreeAn excellent service experience for my Jeep Grand Cherokee. I was kept informed of their service inspection and their thoughts on potential work. My compliments to Carl on his service coordination work! | Read Full Review11/11/2024 12:00:00 AM | Google
-
★★★★★ PAUL SITESTHEY TREAT YOU WITH RESPECT AND THEY CONTINUIE TO PROVIDE GGOD CUSTOMER SERVICE. THEY CONTINUE TO CHECK AND FIND THE PROBLEM WITH YOUR CAR AND CORRECT IT. I WILL GO BACK AGAIN FOR SERVICE ON MY VEHICLE. NATAN WAS GREAT TO DEAL WITH, HE KEPT ME INFORMED AS TO WHAT WAS GOING ON WITH MY VEHICLE. THANKS AUTONATION OF NORTH PHOENIX. | Read Full Review11/11/2024 12:00:00 AM | Google
-
★★★★★ Sam Aaron DahlquistTyler and Tiny absolutely hooked me up on a jeep grand cherooke and it’s the best car I’ve had yet! | Read Full Review11/11/2024 12:00:00 AM | Google
-
★★★★★ KeithMax and Emily were great, but it went downhill after that. Todd who took my trade in for test drive parked it all the way in the back even after I asked him to leave up front so I could transfer some things to the new vehicle I bought. There are some safety issues that need to be resolved and still haven't heard back from Henry Gonza | Read Full Review11/11/2024 12:00:00 AM | DealerRater
-
★★★★★ Joseph LaBarberaQuick service to program a new key fob for a recently purchased Jeep Compass. Good price and done while I waited. Thanks guys | Read Full Review11/8/2024 12:00:00 AM | Google
-
★★★★★ Porfirio AvenaMia is Great advicer ,person and down to earth | Read Full Review11/8/2024 12:00:00 AM | Google
-
★★★★★ Greg AMy Jeep required significant work – – a replacement high voltage battery. I'd like to thank Alex K and Jerald R, and the rest of the AutoNation North Phoenix team for the truly outstanding service. | Read Full Review11/7/2024 12:00:00 AM | Google
-
★★★★★ Serban FocseneanuGreat experience as usual. Very friendly and professional. Carl Ross is a great advisor, knowledgeable and very helpful. | Read Full Review11/7/2024 12:00:00 AM | Google
-
★★★★★ Michele RevaleeIf I could give zero stars I would. The worst car purchasing experience ever. Vehicle broke down on the way home on the night of purchase. Seven times the vehicle had to go in for service with bandaid fixes each time with it only being our possession to drive a total of 17 days out of 90. Kept being told they need to make it right du | Read Full Review11/7/2024 12:00:00 AM | Google
-
★★★★★ mustafaVery very Bad Service I'm return the car after 10 hour.he said no return Different four adore dealers | Read Full Review11/5/2024 12:00:00 AM | DealerRater
-
★★★★★ Phil FerryMy experience at Auto Nation was very positive. The staff was professional and everything was done 100% right. My last service I went to Bill Luke and was charged double the cost for half the work that I received at Auto Nation. | Read Full Review11/4/2024 12:00:00 AM | Google
-
★★★★★ Brian MarksService was very reasonable. Waiting room needs a little love. Make sure they wash your vehicle when they return it. Should not be an option. Should be STANDARD. | Read Full Review11/4/2024 12:00:00 AM | Google
-
★★★★★ Dakota MathisMy review is for the service advisor Carl. If you are bringing your vehicle in to this location, request Carl. I promise, you won’t regret it. That man is the epitome of customer service/satisfaction. To the dealership, GIVE THAT MAN A PROMOTION! Every time I come in he gives me THE BEST treatment I’ve ever received from a dealershi | Read Full Review11/4/2024 12:00:00 AM | Google
-
★★★★★ Michael JamesCarl and vanessa in service was a joy to work with. I was in and out promptly without any issues!! | Read Full Review11/1/2024 12:00:00 AM | Google
-
★★★★★ Mc Graw Mobile DetailingI have purchased 4 vehicles from this location and they have always been very kind. With great customer service. Carl is my service adviser, He is the Best!!!They usually have great Inventory. But we all know why they are lacking At this moment. I love 2019 ram big horn. | Read Full Review11/1/2024 12:00:00 AM | Google
-
★★★★★ SusieIt was a great experience and our sales rep Tyler was wonderful. Also Greg the sales manager was very honest and gave us a great price, as well as explaining everything. Overall a very good experience | Read Full Review11/1/2024 12:00:00 AM | DealerRater
-
★★★★★ dontae29No hassle purchase just the right touch great advice and very knowledgeable when comes to financing | Read Full Review11/1/2024 12:00:00 AM | DealerRater
-
★★★★★ Guillermo UlloaNEVER GO TO GET YOUR CAR FIX OR DIAGNOSE IN THIS PLACE, MY VEHICLE ENDED UP HAVING MORE ISSUES AFTER THEY APPERENTLY FIXED IT, AFTER GETTING MY CAR ON THE FIFTH DAY I NOTICE THE NOISE WAS STILL NOTICIABLE SO I CALLED THE SERVICE DEPARTMENT BACK, BUT THE TECH SAID THAT THE NOISE WAS COMING FROM THE TIRE ITSELF, NOTHING WAS DONE, ON TH | Read Full Review11/1/2024 12:00:00 AM | Google
-
★★★★★ Chad BuchdaAmazing staff. Customer service was top notch. Even though I don’t purchase truck here I will never go anywhere else for maintenance on my truck!! | Read Full Review10/30/2024 12:00:00 AM | Google
-
★★★★★ Raul JoyaHad a great experience, as a first time buyer. JJ was super helpful. She made me comfortable. Would definitely go back again | Read Full Review10/29/2024 12:00:00 AM | Google
-
★★★★★ Carol DeRosaWas able to get an appointment for the late afternoon and that helps | Read Full Review10/29/2024 12:00:00 AM | Google
-
★★★★★ Joe FortunaAlex on the service team is great. | Read Full Review10/29/2024 12:00:00 AM | Google
-
★★★★★ hixshomeSales were fine. The vehicle broke down the day after it was purchased and needed to be towed to the dealership. The problem is, roadside assistance wanted to charge me 48 dollars to tow it to the dealership. That's more of a manufacturer issue than a dealership issue. | Read Full Review10/29/2024 12:00:00 AM | DealerRater
-
★★★★★ CoolRadBroI got a great deal on a 2024 Ram 1500. Service was excellent, they matched my bank’s interest rate, and gave me huge discounts off MSRP. Better yet, the finance guy always came out to me in a comfortable spot in the waiting area, I never had to go to his office. | Read Full Review10/27/2024 12:00:00 AM | Google
-
★★★★★ Richard GoodrichThe people were friendly and courteous. | Read Full Review10/27/2024 12:00:00 AM | Google
-
★★★★★ David ForbesProblems are too long to enter here .I will never return, worst service I’ve ever gotten there. After three days my vehicle still wasn’t fixed, another issue was but original issue wasn’t, I had to do the repair myself. Waste of my time and money. | Read Full Review10/27/2024 12:00:00 AM | Google
-
★★★★★ Alex MarksRobert W. was exceptional with his service. Very thorough and was very generous with the billing. | Read Full Review10/24/2024 12:00:00 AM | Google
-
★★★★★ John EngelProfessional service, knowledgeable, clean waiting area ???? | Read Full Review10/24/2024 12:00:00 AM | Google
-
★★★★★ Aristides ContrerasThe team I worked with (Emma) was polite understanding and very helpful | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ Sue TarrRyan Mendoza was amazing he took the best care of me yet. Kept in contact with me the whole time got me coupons. Made it easy. Except for not having a loaner available. | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ Carla MuldrowMy service person was Ryan. He was professional, extremely kind, and kept me informed about what needed to be serviced on my car. Everybody at this location is Grade A, which is why I will continue to bring my car into only this location. | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ Chantal PonceAlexander was very knowledgeable, quick, fluent, sweet and made great recommendations/arrangements!! Will be back! Enjoyed AutoNation Dodge Jeep! Got my car clean and serviced quickly with ride accommodations. | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ Floribertha MontoyaAlways have good customer service | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ oneputtsVery attentive via text about available cars but took over 4 hours to make the purchase. I said I had an hour available to get the deal and the answer "ok". | Read Full Review10/22/2024 12:00:00 AM | DealerRater
-
★★★★★ Keltische WilderWell, not taking my truck here for service if you don't pick up your phone | Read Full Review10/22/2024 12:00:00 AM | Google
-
★★★★★ John O'HoraService Department is great - they keep you informed during the whole process with emails and texts - said they would get the repairs done that day and they did just that. Carl was awesome to work with - he was randomly assigned at scheduling the appointment, but going forward i will request him as my service manager | Read Full Review10/21/2024 12:00:00 AM | Google
-
★★★★★ Sijad Al HisnawiMax Navas and John in parts Department. I like their beautiful smile on their faces really appreciate their service for helping me getting the part I need for my car. I will definitely increase them if I were a manager in your location thanks so much for having them in your office. Really appreciate that. | Read Full Review10/21/2024 12:00:00 AM | Google
-
★★★★★ rwaynemaHad a great experience negotiating a deal on a RAM truck, but kind of ghosted me after the sale. | Read Full Review10/21/2024 12:00:00 AM | DealerRater
-
★★★★★ JENNIFER ELLISHad to take my vehicle in to service for a part recall. Everything was handled quickly and accurately. Thank you to the team for taking such good care of us. I am disappointed about one thing, having nothing to do with my service experience. I still have not received my paperwork from the purchase of my vehicle from over a year ago. | Read Full Review10/19/2024 12:00:00 AM | Google
-
★★★★★ Edwin RasmussenEasily the best oil change of my life, hands down. Everyone on the lube rack here is a stud. Air in the tires? No problem. Need a windshield wiper fluid top-off? Done. Rotate and balance? ** Check and check. 10/10 professionalism, good to go for another 5000. | Read Full Review10/19/2024 12:00:00 AM | Google
-
★★★★★ Chasing ForeverNot a dealer I will ever use. I asked for an OTD quote on a '24 Jeep Rubicon X. Although they honored a price from an internet price that was supposedly "an error," the quote included every conceivable charge. Things like $2.50 postage, $5.00 battery/tire disposal fee. $600 Doc fee Plus many additional add-ons. When I questioned the | Read Full Review10/19/2024 12:00:00 AM | Google
-
★★★★★ Deanna PetersBought a car charger thinking that was the problem with my friend's vehicle. The parts department kept the box and I took the part. Then when my friend & I realized the problem was electrical in the garage and the item was not needed I returned it only to be told that AutoNation doesn't normally return these items, but they would "do | Read Full Review10/18/2024 12:00:00 AM | Google
-
★★★★★ Nickolas GonzalezThis is the worst dealer ever I went an got a vehicle like a week ago the same day it messed up took it the next day and still haven’t heard anything from them I call it’s always bullshit like there is no communication with them what’s so ever they don’t call me I always got to be calling to see what’s going on and nothing is there a | Read Full Review10/18/2024 12:00:00 AM | Google
-
★★★★★ Brian MartellNate was AWESOME!! Very professional and polite and was very informative on everything getting done on the jeep. He took the time to answer questions and get answers. He was great! | Read Full Review10/17/2024 12:00:00 AM | Google
-
★★★★★ Princess AWhat a great location we bought our car here a couple years ago came back a couple days ago for warranty work and we dealt with Robert W he is the best service advisor you guys have. He is so informative. He explains everything thoroughly come to this location by your car, get your warranty work done you’ll be treated like family.!!! | Read Full Review10/17/2024 12:00:00 AM | Google
-
★★★★★ gerard casavantNathan was great to work with - professional & courteous throughout. The techs are timely and do a good job. | Read Full Review10/17/2024 12:00:00 AM | Google
-
★★★★★ John SchmittDO NOT BUY USED FROM AUTONATION! Also I recommend avoiding their service department as well. I have bought multiple vehicles from AutoNation and 2 from this one. The thing that is common with both used vehicles I have bought from two different dealerships is they lie. Both used vehicle had mechanical issues that they covered up to | Read Full Review10/17/2024 12:00:00 AM | Google
-
★★★★★ mark pollardWe made a call early in the morning and a follow up early afternoon and promised a callback from the service department and left very specific information on the estimate needed. Several shops around town quoted us quickly but we generally prefer the dealer. It was very disappointing. | Read Full Review10/17/2024 12:00:00 AM | Google
-
★★★★★ Kevin LopezAlways super quick and easy appointments! | Read Full Review10/16/2024 12:00:00 AM | Google
-
★★★★★ John SchmittDO NOT BUY USED FROM AUTONATION! I would also recommend avoiding this service department as well. I have bought multiple vehicles from Auto Nation and 2 from this one. The thing that is common with both used vehicles I have bought from two different dealerships is they lie. Both used vehicle had mechanical issues that they covere | Read Full Review10/16/2024 12:00:00 AM | Google
-
★★★★★ David KoehlerAs always, Customer Service and Communication was great. No complaints at all. | Read Full Review10/14/2024 12:00:00 AM | Google
-
★★★★★ Thomas KaufmannI had my truck in for service it was done in a timely manner. | Read Full Review10/14/2024 12:00:00 AM | Google
-
★★★★★ Hui Yeon ParkPeople are really nice and friendly. Even though I arrived at the service center too earlier than the appointment time, they accepted and reassign me with another staff. | Read Full Review10/14/2024 12:00:00 AM | Google
-
★★★★★ Leo GornyGreat Customer service, honest dealership. Carl Ross is the best service adviser, bar none..lots of kudos. | Read Full Review10/14/2024 12:00:00 AM | Google
-
★★★★★ Greg AThe North Phoenix AutoNation Service Department has earned my highest recommendation. On short notice they set me up with the necessary repair. The Service Writer did a great job keeping me informed , ordering parts, and the technician quickly got it repaired. | Read Full Review10/12/2024 12:00:00 AM | Google
-
★★★★★ MoonCame to get my RAM truck serviced here for the first time. Carl did my check in and was both professional and personable. Appreciated the swift follow ups to my texts and was back on the road in about 2 hours. Definitely coming back here and scheduling my service with Carl. | Read Full Review10/12/2024 12:00:00 AM | Google
-
★★★★★ Mike WelchJust took two trucks in on recalls and had great service! | Read Full Review10/12/2024 12:00:00 AM | Google
-
★★★★★ Mario RThe experience was great I was well taken care of Thanks | Read Full Review10/11/2024 12:00:00 AM | Google
-
★★★★★ Mo62492This is the worst automotive transaction I have ever experienced. No customer service not even from the mangers. Bought a car from out of state and I took care of my side immediately and they took weeks to ship the car. It showed up with a broken windshield and it took them forever to get me title. Totally incompetent group and even | Read Full Review10/11/2024 12:00:00 AM | DealerRater
-
★★★★★ Alison RussellBroden (Sales) & Nick (Finance) were fantastic. AutoNation is exactly what they say they are - the price is as stated, no-pressure upselling and we were in & out in record time. We will most certainly be recommending them to our family & friends going forward! | Read Full Review10/9/2024 12:00:00 AM | Google
-
★★★★★ D N J TERRYYou will always be taken care of here!!!! | Read Full Review10/8/2024 12:00:00 AM | Google
-
★★★★★ Leeland WarrenWas going to give a decent review until today. So, my temp tags expired, and I still haven't received my permanent plates. They told me to call dmv to see what's the hold up on my plates and come to find out the dealership or 3rd party never submitted the paperwork. Apparently, there is only one person there that can email temp tags, | Read Full Review10/8/2024 12:00:00 AM | Google
-
★★★★★ Kaitlyn DiCesareReally disappointed with this dealership. I asked for them to transfer over my old plate to my new vehicle, which wasn't done according to the MVD. Now I have to go into the MVD office to have that plate transfered over. I have tried calling them numerous times and no one ever calls me back. Do not recommend. | Read Full Review10/8/2024 12:00:00 AM | Google
-
★★★★★ maria sosaRyan, my service advisor, provided exceptional support throughout my experience. He was attentive, knowledgeable, and took the time to explain the services needed for my vehicle. His communication was clear and timely, keeping me informed at every step. Ryan's professionalism and friendly demeanor made the process smooth and stress-f | Read Full Review10/7/2024 12:00:00 AM | Google
-
★★★★★ Steve MichaelCarl took really good care of me and my car. | Read Full Review10/7/2024 12:00:00 AM | Google
-
★★★★★ jake lauLila was an excellent salesperson, and Chris, the desk manager, along with Vinh, the finance manager, provided outstanding service as well. They made the entire process quick and efficient, getting me in and out in no time. | Read Full Review10/7/2024 12:00:00 AM | Google
-
★★★★★ Sally HartzellFast, easy, excellent service | Read Full Review10/7/2024 12:00:00 AM | Google
-
★★★★★ Tanika RosenbaumNot sure why the tech left these on my backseat? **Update** I did reach out to Mia via text, and the service department manager via email with no resolution. | Read Full Review10/7/2024 12:00:00 AM | Google
-
★★★★★ Ah CarterKaleb (Tiny) was extremely helpful, 10 out of 10. He communicated extensively throughout the process was honest and very good to work with. If you’re looking for a new RAM I highly recommend reaching out to Tiny. | Read Full Review10/6/2024 12:00:00 AM | Google
-
★★★★★ Sharon FerrisThe best experience I've ever had a dealership service center! Highly recommended! | Read Full Review10/4/2024 12:00:00 AM | Google
-
★★★★★ Felisha LovingOur service experience with Chrysler service team was great. Alex kept us informed and was professional throughout. | Read Full Review10/2/2024 12:00:00 AM | Google
-
★★★★★ Eric ThibaultCarl once again is great. I have had a battery issue for over a year. My former service advisor ignored it. Today I came in for an oil change, recall part, and the battery issue. Carl took the time to have the batteries checked and both were bad and needed replacement. Also asked Carl if an alignment could be performed on my dually. | Read Full Review10/2/2024 12:00:00 AM | Google
-
★★★★★ JoeyfromMauiI am an out of state buyer. Elie and Riad made the buying experience super easy. They were super responsive and got the job done right. Would recommend anyone interest in buying a Ram Truck to these guys. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
-
★★★★★ CandaceRobert was very helpful with information regarding my warranty and my recall. He and the service technician sent me a video and explained what needed to be done and we scheduled an appointment. They called as soon as it was finished and had it washed for me. This kind of customer service from them both , is much appreciated from cus | Read Full Review9/30/2024 12:00:00 AM | Google
-
★★★★★ Patti BredengerdGreat experience at AutoNation Chrysler Dodge Jeep Ram & Fiat. Bobby Williams was super informative and very helpful in a tough situation. He credited his mechanic for the amazing job he did in getting my sisters vehicle back on the road again. Much appreciated. | Read Full Review9/30/2024 12:00:00 AM | Google
-
★★★★★ Kay PetersThe service was great, very efficient process! Mia was excellent!! She explained what was going to be done and kept us informed all the way! | Read Full Review9/30/2024 12:00:00 AM | Google
-
★★★★★ Jesse MartinezOlivia is amazing, super patient and passionate about her work. She was very helpful during the whole interaction I definitely recommend her to anyone looking to get a new car, she will take care of you!!! Exceeded our expectations for sure!! | Read Full Review9/30/2024 12:00:00 AM | Google
-
★★★★★ John HallCarl was amazing! I know how busy you guys are and this was done in record time! We really appreciate the speed and courtesy of this service | Read Full Review9/30/2024 12:00:00 AM | Google
-
★★★★★ Tanika RosenbaumNot sure why the tech left these on my backseat? | Read Full Review9/29/2024 12:00:00 AM | Google
-
★★★★★ Sierra NealI don’t know where to begin! Gage was beyond helpful from start to end. Beyond informative, along with exceptional customer service. This was my first time buying a car off the lot and Gage made it easy as 1,2,3. Didn’t leave me hanging with hidden information about my new car and the process. He explained the service that will take | Read Full Review9/28/2024 12:00:00 AM | Google
-
★★★★★ JustinPritchard64The sales person was great finance had me sign for stuff I did not want and I asked to have it removed but I was told it was free turns out It wasn’t it added to my loan. Also on another note found the used car tech that did the inspection did a very poor job and found a brake line twisted up very safe guys thanks for valuing mine an | Read Full Review9/28/2024 12:00:00 AM | DealerRater
-
★★★★★ Jim BarrierSeptember 2024 service. Carl did a fantastic job working with me to get a few issues resolved with my Ram. He kept me up to date and made sure everything was complete and safe. I appreciate how friendly and efficient Carl was from drop off to pick up. He went the extra mile and made me feel he truly had my best interest and safety | Read Full Review9/27/2024 12:00:00 AM | Google
-
★★★★★ Kristen VanMia was great! Very knowledgeable and friendly | Read Full Review9/26/2024 12:00:00 AM | Google
-
★★★★★ James MarquezShot out to Carl for taking care of me, professional all the way around thanks for getting it done! Amazing customer service! | Read Full Review9/26/2024 12:00:00 AM | Google
-
★★★★★ Zuhair BVery pleased with Carl Ross my service advisor. He took charge from the moment I arrived and until I got my truck back. He kept me informed and delivers my truck back on time. Great service by Carl… | Read Full Review9/26/2024 12:00:00 AM | Google
-
★★★★★ Ramon SharpeExperienced some issues such as unbalanced tires discovered during test drive. Then trim on the bottom of one of the rear doors came loose a day after I drove it home. Apparently instead of replacing the trim the trim piece was 'glued' with some adhesive that melted in the AZ heat. In addition I discovered the clips were broken. The | Read Full Review9/26/2024 12:00:00 AM | Google
-
★★★★★ Jerry RyanNathan at AutoNation is wonderful. A very busy man but was very helpful to me with a dead battery. I appreciate all his hard work | Read Full Review9/25/2024 12:00:00 AM | Google
-
★★★★★ Ramon SharpeExperienced some issues such as unbalanced tires and loose body trim initially after purchasing.They were eventually resolved only after waiting longer than I believed I needed to. | Read Full Review9/25/2024 12:00:00 AM | Google
-
★★★★★ Zuhair BGreat staff and service people. Mia was helpful and made sure that I was satisfied with my aeervice | Read Full Review9/24/2024 12:00:00 AM | Google
-
★★★★★ Daniela DartI've been using this place for 7 years. Always fast. Always reasonable price. Never had push to use more of there services. | Read Full Review9/24/2024 12:00:00 AM | Google
-
★★★★★ Dennis ConnellMy service advisor, Alex, was professional and courteous. Good trip | Read Full Review9/24/2024 12:00:00 AM | Google
-
★★★★★ ron e SkoogFriendly, prompt and accurate service team, scheduling and up front pricing. Second time visiting this service dept and very happy both visits. | Read Full Review9/24/2024 12:00:00 AM | Google
-
★★★★★ Robert JohnsonAmazing experience from beginning to end! | Read Full Review9/23/2024 12:00:00 AM | Google
-
★★★★★ Patricia McCleeryAuto Nation service department was fast in taking care of my Jeep Renegade latitude, clean , quiet, friendly staff my service manager technician is a friendly and efficient. | Read Full Review9/23/2024 12:00:00 AM | Google
-
★★★★★ Mark MI would give zero star because I have lease 2023 jeep grand Cherokee I bought it zero miles and it had recall since February they never follow up with me I have called 10 times the said we’re still waiting on the parts for 7 month and now it’s been leaking antifreeze the told me to go to different dealership when I purchased the car | Read Full Review9/23/2024 12:00:00 AM | Google
-
★★★★★ John SchmittUpdate 9/24/2024 Learn from a Law enforcement Officer. I bought a vehicle from AutoNation that is in direct violation of state law! Watch yourself they apparently do not mind selling vehicles that are illegal to operate in the state they are sold in. Here in AZ its not as bad as some states I go to. BUT UNBELIEVABLE THAT THEY WOULD | Read Full Review9/23/2024 12:00:00 AM | Google
-
★★★★★ KprulhiereSalesmen lied to me on more than one occasion, tried to bully me into signing a contract that was not what was agreed upon. When I finally did get the correct contract and the car was to be shipped to me I was never informed that they received my paperwork, was never informed that the car had left their lot and never informed when I | Read Full Review9/23/2024 12:00:00 AM | DealerRater
-
★★★★★ Dick LlanesService was fast and friendly and complete. | Read Full Review9/21/2024 12:00:00 AM | Google
-
★★★★★ cambhsCarl was super responsive, friendly and got me in and out quickly! | Read Full Review9/20/2024 12:00:00 AM | Google
-
★★★★★ Eric ThibaultCarl our new service advisor is the best of the best. Great experience from the service department and sales as well. I highly recommend going to this dealer for all of your service and sales needs. | Read Full Review9/20/2024 12:00:00 AM | Google
-
★★★★★ Leah BruntonHad bought a 2017 jeep other day, key missing. Attempted to contact dealership multiple times trying to find out about getting replacement keys cut and programmed to be passed around from department to department called by sales when I left message for parts department and then hung up on. There are no options online to find out abou | Read Full Review9/19/2024 12:00:00 AM | Google
-
★★★★★ William BoyerJust recently had my truck serviced at North Phoenix location my service advisor Emma . She Went above and beyond with her team to make sure that I was accommodated for any questions or concerns I had about a recall I had. And about the parts needed for my Ram. Thank you all. Great job. Keep up the hard work. | Read Full Review9/18/2024 12:00:00 AM | Google
-
★★★★★ Yuri SIt was my first time here I usually go to the one in Tempe but they seemed over booked, I decided to give this one a try and for my first time here I loved it! My advisor Emma Was great!!! 10/10 reckoned she was professional, polite, explained everything very detailed.i will be coming back! | Read Full Review9/18/2024 12:00:00 AM | Google
-
★★★★★ Rachel WalkerIt was quick and everyone was friendly. | Read Full Review9/18/2024 12:00:00 AM | Google
-
★★★★★ Wagoner.victoriaFriendly. Not impressed with service. Was told the car was detailed. Given the keys and rushed off the car lot | Read Full Review9/18/2024 12:00:00 AM | DealerRater
-
★★★★★ Kim RGot there, couldn’t turn car off, battery low. Service Advisor says all techs went home, (4:30). Ugh… So Mike in service, says he would change battery out for me. And Emma my advisor jumped on it, and got me out of there!. Customer Service! Nice to know, these two did their jobs well and got me out of the service drive quickly. Very | Read Full Review9/17/2024 12:00:00 AM | Google
-
★★★★★ Reckkless DI stop by to look at a few different trucks because the night before I was at Bill Luke and the service suck. The sales person kept running back to ask someone else my questions which was very disappointing. So I looked up another dealership and that’s when I met two of the best gentleman with the best customer service experience bec | Read Full Review9/16/2024 12:00:00 AM | Google
-
★★★★★ Shawn McmillanThey took of everything I asked for with reasonable timing. | Read Full Review9/14/2024 12:00:00 AM | Google
-
★★★★★ lona stearnsMia was very helpful and did an excellent job | Read Full Review9/13/2024 12:00:00 AM | Google
-
★★★★★ Marcy MillerThey got my vehicle in and out quick and were very professional !! | Read Full Review9/13/2024 12:00:00 AM | Google
-
★★★★★ Corey MitchellAutonation is an Amazing place to shop, however, I was given misinformation on the Vehicle I purchased online from my salesman Broden ( Phoenix, AZ), and his manager. They both assured me that my Tesla would come with "Free" Supercharging, and after I flew to California to pick up my vehicle, I found out it did not!!! Nothing was d | Read Full Review9/13/2024 12:00:00 AM | Google
-
★★★★★ John SchmittUpdate 9/13/2024 AutoNation is waiting for my warranty to end, since the transmission is only getting worst. They have made 0 Attempts to fix the truck or situation. Their warranties aren't worth anything and they sell vehicles with mechanical issues. Power steering line apparently take more than 5 months to arrive. Brakes are sti | Read Full Review9/13/2024 12:00:00 AM | Google
-
★★★★★ Sorin DaskalEmma was the one helping me with the service and she was very nice and helpful. The best ???? | Read Full Review9/12/2024 12:00:00 AM | Google
-
★★★★★ Mark SIt is always a pleasure to deal with Nate Kelley in the service department. He has great communication and explains in detail any work that may be needed so I know exactly what’s going on with my car. | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ Greg Gwe took our jeep into the service center. Carl, the service writer was fast gutter car in and out quickly. The girl who checked us out was kind and kept us from waiting. I would highly recommend this location to everyone. | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ J.L. FinkralEmma in the service department was fantastic to work with! She kept me informed on the status of my vehicle and was diligent with obtaining required information from another dealership in the valley. Thank you! | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ Keith FoulkeMy service advisor, Alex was extremely helpful in getting my truck issues handled. Professional and personable. | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ DougDO NOT BUY ANYTHING FROM HERE! Came from out of state and bought a vehicle here. They messed up my registration information and now refuse to return phone calls, text messages, or emails to correct the issue. Currently unable to register the vehicle. DO NOT BUY ANYTHING FROM HERE! | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ AutumnService was great! Got my truck in quickly and it was done being serviced faster then expected. | Read Full Review9/9/2024 12:00:00 AM | Google
-
★★★★★ Jeff MichlitschI read the reviews and was concerned. Robert in the service Dept was great and I had noting but a positive experience. I will definitely return. | Read Full Review9/5/2024 12:00:00 AM | Google
-
★★★★★ josep vicent molinaWARNING. VERY BAD EXPERIENCE I asked them, don't sell me a lemon, and they did. They have very good maners but now I have a lemon. July 19, 2024: A $3,000 deposit was made to reserve the vehicle. July 22, 2024: Despite the delay message, I visited the dealership to complete the purchase but was informed that the vehicle was not ready | Read Full Review9/5/2024 12:00:00 AM | Google
-
★★★★★ Jared KierenWorst customer experience I have ever had. I bought a GMC Duramax diesel and to find out it didn’t have a gas cap. I had to buy one. Then in the week of owning the truck the rear brakes started to squeak and the truck threw a check engine light. I took it into the dealership and manager that I talked to wasn’t very helpful. He pa | Read Full Review9/5/2024 12:00:00 AM | Google
-
★★★★★ Savannah MeadoThey do not take appointments a lady answers that sounds 10 and offers to just talk about your problems in life? There is no service department go elsewhere | Read Full Review9/4/2024 12:00:00 AM | Google
-
★★★★★ Jimmie BruessardAvoid AutoNation Dodge North Phoenix at all costs. This dealership sells defective vehicles and disregards their obligations to consumers. I'm pursuing a lemon lawsuit and filing a consumer complaint with the Arizona Attorney General, backed by my attorney, to hold them accountable for their unethical practices. I purchased a 2022 D | Read Full Review9/3/2024 12:00:00 AM | Google
-
★★★★★ JohnGreat service and efficient buying process. Salesman was professional and supported my buying goals. The process was pleasant. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
-
★★★★★ Sparky444My salesperson was fantastic-Al Telles. However, I have found it impossible to reach customer service at the dealership. No one answers the phones. I was 3 hours just trying to get through to ask a question and gave up. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
-
★★★★★ Shannon Northcott - JLOCC Executive Vice PresidentPurchased a car unseen - team was helpful about sending photos and I had a friend in the area test drive it for me. When I picked it up to drive it back to CA, discovered a massive hole in the sidewall on one of the tires. Had to replace the tire in Blythe and reached out to the dealership immediately asking what the process was for | Read Full Review9/1/2024 12:00:00 AM | Google
-
★★★★★ William RokuskieThe technology on troubleshooting, communication. Quick service. | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ Adam HerchenroederExcellent service!! Alex was super helpful and was able to accomplish all my needs. Thank you+ | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ Les HetrickService rep explained everything that was required and kept me informed on the progress. | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ Lachata76I had a great time and my mom also walked out with a jeep. Very good experience and will be recommending you. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
-
★★★★★ Jeff LesterI had a signed deal on a 2024 Wrangler. I drove 3 hours one way to trade in my car and buy this Wrangler at the agreed upon price, which was signed by me and the sales manager. I get there and they show me the Wrangler and said I can now meet with finance. But Finance comes out and says, we have a problem, Stellantis took back t | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ jazmin martinezNever had such a stressful experience at a dealership in my life! First off the finance department is so unorganized. He made us sign paperwork twice. We had signed off on a rate on the day we went into the dealership and then called us again to finalize paperwork AGAIN 3 days later after we had already finalized a deal telling us th | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ Brian AndersonPoop workmanship, poor communication with service advisor. I was charged for services I told them not to perform. Jeep broke down days after getting it back and the service advisor Alex promised to call me back after he charged for work I did not approve, broke down afterwards. Even had issues getting my refund from their rental car | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ KVTVEmma is the best service Advisor I have encountered. Despite the busy schedule she took the time to answer my questions and walk me through the process. Will be back Highly recommend Quick turnaround for general maintenance | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Harry BoothVery friendly and helpful staff. My Jeep had a recall. Service was fast and on time. Great communication also. Thanks | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Alvin “Alnice” WitcherOur salesman “ Tiny was fantastic, very helpful and informative throughout the process. Would have given 5 stars if it was not for the finance rep dragging the process on and on. Car is doing great. | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ John FavoritoI was very impressed on how Alex S took my truck in and was able to get the job done the same day! I will be bringing all of my vehicles in to Autonation Dodge Ram for service in the future. | Read Full Review8/29/2024 12:00:00 AM | Google
-
★★★★★ Greg PageAutonation Dodge was Great! They are fast, friendly, and my car ran great after the service. I would definitely recommend Autonation Dodge! | Read Full Review8/28/2024 12:00:00 AM | Google
-
★★★★★ Dave VockellMy dropoff-to-inspection had a couple of hiccups between the tow guy and the crew in AutoNation sales (they misplaced my keys). My coordinator Robert was relentless and aggressive in making sure not only that my job got done as fast as possible but also that I was constantly updated on the progress. What started with "my tow guy made | Read Full Review8/24/2024 12:00:00 AM | Google
-
★★★★★ Herb NyiroGot a great deal, Elie was great and made the whole process easy | Read Full Review8/24/2024 12:00:00 AM | Google
-
★★★★★ Gilbert PerryI always have a Great experience when I take my truck into autonation. Nate is very knowledgeable and professional. He informs me of everything. What, when and why. Gives me a heads up on any maintenance and recommendations. Nate’s Great attitude and demeanor is top ranked. I’d recommend and do recommend Nate and Autonation. K | Read Full Review8/22/2024 12:00:00 AM | Google
-
★★★★★ Alexandra JohnsonEmma and Mia were awesome and took care of me and dealt with my warranty and a million questions. 10/10 recommend them both. Popped a tire and didn’t want to go back to the dealership I bought from. AutoNation is right up the road and I’ve had my car serviced there before for a battery replacement and they did awesome. Came here aga | Read Full Review8/22/2024 12:00:00 AM | Google
-
★★★★★ T KTyler Ordaz in finance, he shopped for our loan rate and got us a percentage and a half lower than what was offered. It matters over time those points equal dollars over the loan lifetime. He was humorous, he had us feeling comfortable. We laughed a lot. One thing he also did was got us over 3k off on a Vertis extended warranty. It’s | Read Full Review8/22/2024 12:00:00 AM | Google
-
★★★★★ Kylielove 7998I have no idea how this place has even 4 stars. I have already had a very bad experience with them where I could get no communication after days of trying while my car was being serviced. I tried to give them another chance and this is what I’m dealing with…. My car basically threw every Service light so I had it towed to auto nation | Read Full Review8/22/2024 12:00:00 AM | Google
-
★★★★★ Nick ConnellAmazing experience quick easy and delivered above and beyond what they stated they would. I love my car. Lila was awesome to work with I suggest asking for her!!! | Read Full Review8/20/2024 12:00:00 AM | Google
-
★★★★★ Robert SimmonsI had a positive experience working with service advisor Robert William at AutoNation CDJR. Prompt responses to my inquiries. Clear description of costs and work to be done. | Read Full Review8/20/2024 12:00:00 AM | Google
-
★★★★★ Ashley PendletonService took longer than expected but my service advisor, Alexander, was great. He was knowledgeable about service for my car which hasn't always been true with the service advisors there. | Read Full Review8/20/2024 12:00:00 AM | Google
-
★★★★★ Nikki MicaleThis dealership has gone above and beyond again! Max and his staff certainly made the buying experience amazing. Our family have owned Ram products (more than 7 trucks in 21 years) for many years and Jerry P. always took great care of us. I highly recommend you search out for Max when you need to buy a car. Thank you Max! | Read Full Review8/20/2024 12:00:00 AM | Google
-
★★★★★ Steven Cipriano2nd car in a row from AutoNation and always a recommendation of mine to friends and family! Steven in sales is extremely professional and polite. Karina in finance was absolutely amazing in the actual signing process. And even the hands-on and personal service from the GM, Joseph, who pushed and got the actual deal done over 2 phone | Read Full Review8/16/2024 12:00:00 AM | Google
-
★★★★★ Sophia HathawaySomeone from the call center gave me a 5:30pm oil change appt and Alexander called me and asked me if I could come in by 4pm to do my oil change as they do not take oil change appts any later unless I was planning to leave my car overnight which I was not and wasn't told that when I schedule my appt over the phone, Alexander was very | Read Full Review8/16/2024 12:00:00 AM | Google
-
★★★★★ Thomas RamirezFriendly and helpful made sure that I was satisfied | Read Full Review8/16/2024 12:00:00 AM | Google
-
★★★★★ Alanne SaundersFrom start to finish I couldn’t be more pleased. I felt like my business mattered to this establishment and the Culture was CUSTOMER SATISFACTION every step of the way! Express Service Advisor Emma Brumm is the best of the best! My Dodge Charger won’t go anywhere but here! Thank you so much for such a pleasant experience in spend | Read Full Review8/16/2024 12:00:00 AM | Google
-
★★★★★ Simu KaneenGood experience overall. Service advisor (Robert) and staff were very helpful and got me my vehicle fixed and back to me as quickly as possible. Setting the appt was easy online but did it really allow to a lot of information. In my opinion Autonation needs to streamline some things to better support their service advisors and increa | Read Full Review8/16/2024 12:00:00 AM | Google
-
★★★★★ Lida La RoseOur experience at AutoNation has been great!! Wonderful customer service from the moment we walked in, purchased our new vehicle, added some accessories and always following up to ensure everything is good. Our sales rep and service rep are very responsive and helpful. We definitely would recommend AutoNation! | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ Kathy BurlingameService department is the only positive of Auto Nation?? | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ Quay GatesMy vehicle was dropped off July 15th to this dealership for service. The same vehicle was struck at the service department, the same day. On pick up 18th Jul is when I found out my vehicle was struck. At first i was told the vehicle came with the damages, but when i pulled up pictures and video of before i gave the truck to them that | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ Michael HowardEveryone there was great. Made my car buying experience as painless as possible and didn't waste my time. Thank you. I'm changing my rating to a one star. A couple of days after purchasing the vehicle I noticed the transmission was slipping and called the dealership to let them know there was a problem. I drove the vehicle for less | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ Nash DeVitaIf you want to be accused of lying and theft then be threatened with a call to the cops, this is the dealership for you. While discussing terms of sale for a used truck, the sales folks failed to present me with a piece of paperwork for my trade (lien still), and upon the discovery, a sales manager called me and said the above to me | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ Joseph LorenzoBUYER BEWARE....How times have changed. I originally bought a brand new 2021 Dodge Durango from AutoNation Chrysler Dodge Jeep RAM and FIAT. My experience was great. So therefore, when it came time to buy and trade in my Dodge, I thought it was the logical choice to go back to the dealership. My Experience was HORRIBLE! We had a | Read Full Review8/14/2024 12:00:00 AM | Google
-
★★★★★ David HoelzingerToday I had exceptionally fast service call for an oil change and tire rotation and they also took care of an unexpected issue that just popped up. Carl always does a great job! | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Rob WiebeTook my Rubicon in for some repairs. My service advisor Carl was fantastic. Friendly, down to earth, and easy to work with. He kept me apprised of the work status the entire time it was there. I'm happy I chose the Autonation service department for my repairs. They will be my "go to" location from now on. They even sent me a Jeep sel | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Harry BoothVery friendly and helpful staff. Worked my car in on Saturday. Service was fast and on time. Great communication also. Thanks | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Nicholas McDonoughThe dealer was responsive but not much to be desired from a buying experience. Kid was nice but he knows zero about used cars. The dealer failed to satisfy my questions pursuant to condition and missing maintenance. 1 week later still no paperwork. The car in question went thru several East Coast dealer's hands of AutoNation unable t | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Esperanza gonzalesThey sold us a tesla and said it had a warranty. 3 weeks later the battery gave out and theres no warranty. They will not make this right and the manager said his salesman “Is only 20 and doesnt know what hes talking about” when we tried to get the resolved. Even though we have texts from his salesman confirming ir was sold to us as | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Adam SchroederWhat a joke. Stopped in to look at a specific model they had on the lot, and sought to take it for a test drive to see if it compares well to my older (same) model vehicle. Got ready for the test drive, but two reps kept calling me Josh - despite multiple attempts to tell them that wasn’t my name. The test drive consisted of driving | Read Full Review8/11/2024 12:00:00 AM | Google
-
★★★★★ Joe SearsAuto Nations service department is friendly and highly knowledgeable. Our recent experience was very pleasant and completed in a timely manner. | Read Full Review8/10/2024 12:00:00 AM | Google
-
★★★★★ Jared SullingerI recently had the pleasure of purchasing a car from AutoNation, and I couldn't be happier with the experience. From the moment I walked in, I was greeted by a welcoming atmosphere that made me feel right at home. The selection of vehicles was impressive, offering a wide variety of options to suit every need and preference. The high | Read Full Review8/10/2024 12:00:00 AM | Google
-
★★★★★ Jack ZollarsI made an appointment for a check engine light on along with a recall. Upon leaving it at the dealership they said they would not be able to look at for a day or two. In actuality, it took four days to look at it, do the recall and order a part for the check engine light. I finally was able to get my truck back the following Monday. | Read Full Review8/10/2024 12:00:00 AM | Google
-
★★★★★ Gabrielle PinaCarl was awesome and a great help in getting my vehicle fixed accordingly. Thank you so much! | Read Full Review8/8/2024 12:00:00 AM | Google
-
★★★★★ sandy atkinsonIt’s hard to trust a dealer when you catch your service advisor in several lies direct to you ,and you need a new advisor to step in to try and fix her lies to you. Not sure if I will ever go back to this dealer the supervisor apologized but it was only words nothing else was done. | Read Full Review8/8/2024 12:00:00 AM | Google
-
★★★★★ Michael HowardEveryone there was great especially Logan. He made my car buying experience as painless as possible and didn't waste my time. Thank you | Read Full Review8/7/2024 12:00:00 AM | Google
-
★★★★★ Justin KloknerAlex my service advisor was able to get me in same day for a dead battery and was able to get my battery covered under warranty. Exceptional service thank you. A+ | Read Full Review8/7/2024 12:00:00 AM | Google
-
★★★★★ Reggie ChristensenDo not take your car here to trade in. Some how they didn't pay off my other car completely, never said a word about it in fact said I would probably be getting a check from them for overpaying off my loan. Was supposed to get new floormats because the ones in the truck had melted plastic from the packaging on them. But as soon as I | Read Full Review8/7/2024 12:00:00 AM | Google
-
★★★★★ Kevin BallingerVery polite and quick service. I actually drive from Chandler just for their professional and courteous service. | Read Full Review8/6/2024 12:00:00 AM | Google
-
★★★★★ The Daddy ShowMia was great. She is a pro. Thanks for the service. | Read Full Review8/6/2024 12:00:00 AM | Google
-
★★★★★ TIAA CrefThe communication tools this dealership has and their willingness to use them has made my decision to use them for any issue I have as long as I own my Jeep. | Read Full Review8/6/2024 12:00:00 AM | Google
-
★★★★★ J HPros: The GM, Salesman, Finance guy, etc., were all very polite & professional. The GM knew I was in process of purchasing at another dealer, but continued to stay in contact and ask if he could earn my business. When the other dealership faltered on the ‘numbers,’ for the 4th time, I connected with the GM and challenged if he could | Read Full Review8/6/2024 12:00:00 AM | Google
-
★★★★★ Thomas WilliamsLet this serve as a warning to all out of state buyers that may potential do business with this dealership. I am left having to pay sales tax on my car twice just to get it registered in my state. The dealership paid the sales tax in Arizona(AZ) which is commonly mis abbreviated as Arkansas(AR). Once this dealership received payment | Read Full Review8/6/2024 12:00:00 AM | Google
-
★★★★★ Ted MinI got my first truck, ram 1500 from this dealership. Katie, my sales representative was at her best!!! Extremely helpful with all questions and made my purchase experience pleasurable. Henry the sales manager help me through the deal as well! Thank you guys for your service and I really can’t complain about anything! | Read Full Review8/3/2024 12:00:00 AM | Google
-
★★★★★ Jeff GanglYeah, I came in for a oil change and rotate tires and fix an auxiliary battery for my start. Stop option on my Pacifica. It took a little longer than it should’ve but I’m still happy customer. Thanks. | Read Full Review8/3/2024 12:00:00 AM | Google
-
★★★★★ sixrings88Chris is amazing. I live out in San Tan Valley and drove all the way out to this dealership because of his customer service. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
-
★★★★★ Mario AguayoThank you for the great service other dealership in Gilbert totally lied to me. You guys were fast and honest. Thanks again. | Read Full Review8/2/2024 12:00:00 AM | Google
-
★★★★★ M SThe sales team, and finance team were all amazing for the sale of the vehicle. We bought a 2016 Town and Country used that came from the Avondale dealership. We brought our vehicle in for service for a "we owe" and some warranty work. Our Van had a twist of fate so she has to be there for a little longer than we like, which is not th | Read Full Review8/2/2024 12:00:00 AM | Google
-
★★★★★ Don GrayService personnel went well beyond what I would have expected. I have high praise for service tech and service associate. The associate made sure I was aware of the status of my repair and even installed a air cabin filter I had for no extra labor. What wasn't so great was $607 for two batteries and labor that should cost a lot le | Read Full Review8/2/2024 12:00:00 AM | Google
-
★★★★★ Ben WilsonCarl was very professional and communication during the whole process was outstanding. | Read Full Review8/1/2024 12:00:00 AM | Google
-
★★★★★ B HThis is my go to dealer for my service needs. | Read Full Review7/31/2024 12:00:00 AM | Google
-
★★★★★ John koenkeThe car runs great. It was Done so quick. A thousand thank you to you. | Read Full Review7/31/2024 12:00:00 AM | Google
-
★★★★★ Ross MaltmanGreat job! The 800 number screwed up the appointment, but they got us in anyways, at the expected time! That is customer service! | Read Full Review7/30/2024 12:00:00 AM | Google
-
★★★★★ Marcus BecklesAlex did a great job with the warranty claim | Read Full Review7/29/2024 12:00:00 AM | Google
-
★★★★★ WANDA INES PIETRII'm still walking on air Jose picked me up from my apartment so that he could set me up with my new 2023 Dodge Challenger just 81 miles on it. I'm so grateful to Jose he made my car buying experience easy and painless treated me with respect and Max was awesome lol. I did have the car inspected and my mechanic congratulated me no wor | Read Full Review7/29/2024 12:00:00 AM | Google
-
★★★★★ Joanne GonzalezI want to first say thank you for giving us the opportunity to get a vehicle and most to Ivan Anguiano who had the pleasure to help the most and took his time and effort for all this can happen. Thank you so much so appreciated. By the way I love my Jeep | Read Full Review7/28/2024 12:00:00 AM | Google
-
★★★★★ Rick Harwoodmy most recent experience with this dealership was five star however, in the past, I would barely give them one. They lost a service customer for years over items that were just a few pennies to them plus they didn’t have the opportunity to even quote on a new vehicle purchase. I haven’t decided whether to return on a regular basis y | Read Full Review7/27/2024 12:00:00 AM | Google
-
★★★★★ ??Treated with disregard. Extremely unprofessional salesman. Not recommend this place. | Read Full Review7/27/2024 12:00:00 AM | Google
-
★★★★★ Chris LongI experienced a common failure on my high end Dodge Charger that was identified when I brought my ride in for normal 30k service. Carl (Service Manager) took great care of me and my ride and worked all the warranty issue quickly. The work was done quickly and properly and my ride was returned as clean as I gave them. They provide vi | Read Full Review7/26/2024 12:00:00 AM | Google
-
★★★★★ Tony AcostaI’ve been to this dealership many times and have purchased 2 vehicles here. Mia in the service department was exceptional and kept me informed of my service. Will seek her in the future. | Read Full Review7/26/2024 12:00:00 AM | Google
-
★★★★★ David HerveyVanessa is our service advisor. She took the time and listened to all our concerns about my ram 1500 and my wife's dodge journey. She kept us informed throughout the process about what was needed to be done and the cost. Both our vehicles were done in a timely manner. We very much appreciated everything She did for us start to finis | Read Full Review7/26/2024 12:00:00 AM | Google
-
★★★★★ P.Customer service was top notch. Alex K is great to work with. He ensures all work is done correctly and in a timely manner. | Read Full Review7/24/2024 12:00:00 AM | Google
-
★★★★★ Jimmie BrooksMy Service Advisor, Emma, was very congenial and professional. It was a pleasure working with her. | Read Full Review7/23/2024 12:00:00 AM | Google
-
★★★★★ Gerald WilkerI was told it would take four hours to do the update on my nine year old fiat, they had it done in an hour and a half. I'm very happy with the prompt service. | Read Full Review7/23/2024 12:00:00 AM | Google
-
★★★★★ Alex PulidoGreat service and experience, my ac dont work and Alex help me!! ???? | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ James CaudleThe service was great. My Jeep is working great. | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ Alexis LarmayCarl is amazing, friendly and knowledgeable he got me in right away he has excellent customer service today he had Emma help me and got me in and out right away she was great too | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ Sherry CassidyNot happy they said they would fix the windshield no Cals no scheduling no follow up so unhappy mal promise give us truck with nail in tire | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ John MateoAuto Nation is a great place to take your vehicle they are quick at making sure you and your vehicle are taking care of. | Read Full Review7/20/2024 12:00:00 AM | Google
-
★★★★★ Kunisha Duke (Mrs. Duke)I did wait longer than I had anticipated, though. The necessary service was still provided to me. They were courteous and patient when I arrived. My service and experience have pleased me greatly. I am very grateful. | Read Full Review7/20/2024 12:00:00 AM | Google
-
★★★★★ Stephanie HansenThe entire service team has continued to be awesome at this dealership! They’re very trustworthy and helpful! Alex and Vanessa are especially great. Very down to earth, kind, informative, honest, and helpful. I don’t plan on taking my car anywhere else. | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Trish HerveyVanessa was great. Kept us informed and we are happy with the work that was done. | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Brent LarsenFantastic service! Edwin in sales and Nick the finance rep gave me the best experience I've had at a dealership yet. Thank you!! | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Scott RobinsonPleasant experience, communication was good , repair completed timely, they even washed my Truck | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ John ToscanoBad communication, and even worst craftsmanship, lying staff, not happy at all! | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Colin PeasleeThe Jeep Renegade I just bout is perfect and now my best friend and I can get her son to his ABA school without any problems | Read Full Review7/17/2024 12:00:00 AM | Google
-
★★★★★ Luke skinnerI recently had my truck in for service. New transmission and a couple other warranty items. I was pleased with the work performed but was not happy with the state my truck was returned to me. There was a heavy amount of grease on all the front end suspension and even some greasy hand prints on the headliner in the truck. Overall I am | Read Full Review7/17/2024 12:00:00 AM | Google
-
★★★★★ Justin NickelsonDo you want to be told times for appointments and not be serviced? Do you want to get charged 800$ for something not provided? This dealership simply only cares when you say yes to buy a vehicle and every other step in the process is horrible. First car buying experience and would not recommended or even be returning. You will be cal | Read Full Review7/17/2024 12:00:00 AM | Google
-
★★★★★ RubberBand SinCame in to sell my car and Daisy was able to give me a great deal for my car. Left purchasing a car from her. Great business. | Read Full Review7/15/2024 12:00:00 AM | Google
-
★★★★★ Jillian CortezDaisy was great! Helped purchase our car, gave a great offer and made the process very easy. Will be coming back and purchase a car from her! | Read Full Review7/15/2024 12:00:00 AM | Google
-
★★★★★ Kayla RobertsI would give this place no stars if that was an option . I’ve taken my car to get service done on my ac three times within the last year. I’ve paid for the three year warranty just in case I ran into any issues. I regret buying my car from this location. The service sucks I shouldn’t have to go back three times within the past year f | Read Full Review7/15/2024 12:00:00 AM | Google
-
★★★★★ John CorellaMia was very efficient, she got me ready for my vacation. I feel very relaxed now knowing that I can drive without any problems. Great employee, A rating | Read Full Review7/14/2024 12:00:00 AM | Google
-
★★★★★ Ashlee MillerMia my service rep was absolutely amazing and such a great help. Service was super fast with my vehicle, and very efficient. Mia made sure my car was taken care of and really worked with me and truly took a huge stress load off my shoulders. We need more people like Mia in the world! | Read Full Review7/14/2024 12:00:00 AM | Google
-
★★★★★ Alexis BartelsEmma was terrific. Good communication skills. | Read Full Review7/13/2024 12:00:00 AM | Google
-
★★★★★ Justin.nWhere to begin. I spent over 10 hours between two days there. First day after an hour drive. I had an apt for 1130. A different person than the agent I was talking to came and finally talked to me 45 minutes later. Was taken care of at that point until I told them I wanted the vehicle. Had a software issue so couldn’t finish signing | Read Full Review7/13/2024 12:00:00 AM | DealerRater
-
★★★★★ Marcin KFinally a Ram dealer in the valley with a good service department! Thanks to Nate (service writer) and Vince (Diesel Tech) for getting me in and out this morning! Can’t forget about John in parts, finding me what I need for the Ram! Well done gentlemen! | Read Full Review7/12/2024 12:00:00 AM | Google
-
★★★★★ Nick NicoliniI took my Jeep Cherokee in for the 49A tailgate recall that was all. I call explained what I needed and received an appointment a week out. I took the earliest slot of 7:30 and was there at that time. I was advised by the person setting up the appointment and the service advisor that it could take all day which was fine. The service | Read Full Review7/12/2024 12:00:00 AM | Google
-
★★★★★ Andrew Vander StoepHad a great experience at this dealership! My sales person Elie was friendly, competent and helpful. No haggling back and forth the price is what it is and the price was very fair. I recommend this dealership to anybody looking for a new or used car. I am loving my 2023 shaker challenger r/t. | Read Full Review7/10/2024 12:00:00 AM | Google
-
★★★★★ Ed HannifinSmall service department and a bit hidden on the dealership lot but clean and well run. Karl Ross is a very personable but professional service writer and communicates very well with updates on timeframe. Prices are average for dealerships. Lack of on-line scheduling for basic maintenance is disappointing. | Read Full Review7/10/2024 12:00:00 AM | Google
-
★★★★★ Matt LancinaIt was great Olivia was very cool and helped me out even when the deal was over and I came back to the dealership to get some paperwork I appreciated the good Customer service | Read Full Review7/8/2024 12:00:00 AM | Google
-
★★★★★ Dakota MathisThe AC went out in my truck so I took it in to auto nation CJDR to have an assessment. Carl was my service tech and as always, he didn’t disappoint. They needed to keep my truck for a few days but I needed transportation for work, Carl figured out a way to provide me with transportation while I waited. When I came back to pick my tr | Read Full Review7/7/2024 12:00:00 AM | Google
-
★★★★★ adrian perezInitial contact and interaction was great. Come day three, it definitely went down a notch. We did end up purchasing a vehicle, with issues already, but it hasn't been bad until now. We've had this vehicle for 4 1/2 months and our passenger outside brake pad was ground down to pieces. I did the work myself with new brakes and rotars | Read Full Review7/7/2024 12:00:00 AM | Google
-
★★★★★ Derek SandersThe service tech was great. My only disappointment is that I never received a printout of what they did to my car or the findings of the multipoint inspection. I went in for an oil change and asked if they could check my Jeep for suspension issues. All I received was a receipt for the oil change I purchased. Other place that I've vis | Read Full Review7/5/2024 12:00:00 AM | Google
-
★★★★★ David FergusonTook a week and was supposed to be a one to two days. Same experience I had before when they had it for 3 weeks and I didn't get updates so I picked it up unfixed. Not impressed with that shop. | Read Full Review7/4/2024 12:00:00 AM | Google
-
★★★★★ ryanskalaAvoid this dealership at all costs, especially if a first time buyer. They use every trick in the book to scam customers and do NOT value their no questions asked return policy, despite claiming to be a no pressure/no hassle business. You will not get your down payment back. Patros and Henry are the typical sleazy salesmen not taking | Read Full Review7/4/2024 12:00:00 AM | DealerRater
-
★★★★★ Maleni DominguezAVOID this dealership. Recently purchased a used vehicle and has MAJOR issues. Come out to find out this vehicle may not have the miles it said it has if not more. Vehicle does not work. Currently working on getting a case towards Autonation. | Read Full Review7/2/2024 12:00:00 AM | Google
-
★★★★★ Michael SchufmanElie is the worst, rudest, most unprofessional salesman I think ive ever dealt with. Very condescending and seems disrespectful towards women. I think he also drinks way too much coffee. | Read Full Review7/2/2024 12:00:00 AM | Google
-
★★★★★ Cory EdwardsMike wanted me to bring my Hellcat in to inspect it for trade in value. Simple enough, I told him I was looking for a rough estimate as their dealership was rather far. Shoots me a pretty low offer since he can’t see the car which is fair I suppose. (Low miles clean title no accidents no issues). Tells me if I bring it in we can get | Read Full Review7/2/2024 12:00:00 AM | Google
-
★★★★★ Suzi StromMy husband and I purchased a used 2018 Ford Mustang back in April of 2024. At first the experience seemed like it would be great. Jose the car salesman met us with the top of the car down and ready for a test drive. The car drove well but did have a few rough jerks as the transmission switched gears. We drove around the area and then | Read Full Review6/26/2024 12:00:00 AM | Google
-
★★★★★ C.H ShearinWonderful dealership! Elie and Riad were so helpful and assisted us in getting our dream car. They both went above and beyond to make us happy. The entire experience was fast and easy. We will definitely be buying another car there! Thank you!! Thank you!! | Read Full Review6/25/2024 12:00:00 AM | Google
-
★★★★★ Roland MurphyI recently bought a used car from this store and had a very good experience. Our sales associate, Josiah Hayes, worked with us closely throughout the entire process, kept us informed as to how things were going, thoroughly explained the couple of hiccups we encountered and generally managed the whole experience for us. On the day we | Read Full Review6/25/2024 12:00:00 AM | Google
-
★★★★★ Luke LehrIvan was awesome! He helped my wife and I find a vehicle we wanted, he went out of his way to find us multiple vehicles to look at and test drive! Thank you Ivan. | Read Full Review6/21/2024 12:00:00 AM | Google
-
★★★★★ Denise BeggGreat place ,Alexander was very helpful in explaining everything to me about my service . Thank you | Read Full Review6/20/2024 12:00:00 AM | Google
-
★★★★★ Adrian SesmaSales rep was amazing. He helped us with our 4Runner & was very pleasant to work with. However, the finance guy, huynhv, was very rude once we declined the extra warranties & gap. He didn’t even let us know he was done with our paperwork, didn’t tell us he had to switch buyers on the paperwork, and as of right now, I haven’t received | Read Full Review6/18/2024 12:00:00 AM | Google
-
★★★★★ Linda LlanesFirst, let me say that my advisor was very polite and nice. I was upset when I reached my appointment with the advisor because he told me that was only an appointment to see him and they would need to keep my vehicle for three days before anybody would even look at it. I have never been anywhere that is not looked at it the day of my | Read Full Review6/18/2024 12:00:00 AM | Google
-
★★★★★ Jeffrey BraskettWe have 2020 jeep charokee from this place , we have all warranties with this vehicle, since day 2 we have had issues with this vehicle smelling like rotten eggs and ac shuts off for like 30 to 40 seconds and we get the run around about there is nothing wrong with it ... It's been in there service shop to many times and still no resu | Read Full Review6/18/2024 12:00:00 AM | Google
-
★★★★★ Patricia AlsterI went into the dealership to purchase a vehicle and spend some time negotiating the price of the truck, after negotiating the price of the truck, they wanted to pull my credit for an interest rate, which came back at 8.49%, which I was not happy about due to my high credit score At this time they are sales manager came over and stat | Read Full Review6/18/2024 12:00:00 AM | Google
-
★★★★★ TomRiad which is in the finance department was very helpful and so was Katie Lerossignol. When I picked up my car she answered all my questions and set up everything for me. I would not recommend this dealership as it took way too long to purchase a car with a credit score of over 800. They make you wait way too long in their waiting ro | Read Full Review6/18/2024 12:00:00 AM | DealerRater
-
★★★★★ Paris JonesAlexander in the service department made this process super easy, and made my wife happy! His expertise puts any doubts you may have to rest. Ordered my parts and were delivered the same day, also got the vehicle done within 4 hrs. Which was super quick considering we may have not gotten it back until Monday. We got an oil change, x4 | Read Full Review6/17/2024 12:00:00 AM | Google
-
★★★★★ Timothy DelgadoAlex is efficient and commutative The techs that worked the truck were clean and preformed the repairs quickly. The entire vehicle was thoroughly inspected. I told them that I expected to be without the truck for a couple of weeks. Even though this was a warranty repair, they completed quick with no delays. Worth the drive from Gilbe | Read Full Review6/17/2024 12:00:00 AM | Google
-
★★★★★ Mevlan HariziAvoid this dillership. I got my car there, and they got paid they did not fix anything, not only that, but they Brock my air conditioning it's a scame place never buying any more cars from dodge diller | Read Full Review6/17/2024 12:00:00 AM | Google
-
★★★★★ Waldo CorreaMy son bought a used vehicle in less than a week the front clip of the vehicle was loose and the number was almost dragging. I spoke to Vinh Huynh (nick) and he had stated they would handle the repair. When I brought the car back the General Manager Joseph Asadi was very rude and stubborn saying that it was not the fault of the deal | Read Full Review6/17/2024 12:00:00 AM | Google
-
★★★★★ Clayon ClarkeThey always take great care of me every time.. | Read Full Review6/15/2024 12:00:00 AM | Google
-
★★★★★ Aaron CurtisDo NOT buy a new RAM. I bought a '24 RAM 2500 and the A/C system can not keep up with the Arizona Heat. The A/C doesn't get cold enough and definitely doesn't blow hard enough to keep the cabin cool. The A/C system is one area where you can definitely tell they tried to cut costs by putting inferior parts in to it. This is NOT the tr | Read Full Review6/15/2024 12:00:00 AM | Google
-
★★★★★ Paul BrommerCarl Ross is excellent to work with. He’s honest about what service is necessary and what isn’t, and takes great care of your car and you as a customer. | Read Full Review6/14/2024 12:00:00 AM | Google
-
★★★★★ Steve HollerAlways have had good experiences with Autonation Chrysler Dodge Jeep RAM. Worked with Ivan, Broden and Max, and couldn't have asked for better service. | Read Full Review6/14/2024 12:00:00 AM | Google
-
★★★★★ aprille ibarraThese guys are great. They had me in and out quickly but made sure to address all my issues. I would definitely recommend this specific location for all service needs. Very happy! | Read Full Review6/14/2024 12:00:00 AM | Google
-
★★★★★ Johnny UtahVanessa did an amazing job while I was servicing my Jeep. She was able to clear up the issue with my vehicle protection plan. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
-
★★★★★ Gordon ByrnOur service advisor Alex was very friendly and had a positive attitude throughout our visit and our service technician Guy was extremely helpful and took ownership of our problem until our concerns were resolved. Your entire service department was 10/10 | Read Full Review6/12/2024 12:00:00 AM | Google
-
★★★★★ ruben rodriguezWell taken care of. Got me in and out faster than expected. Great customer service. Always quality workmanship. | Read Full Review6/12/2024 12:00:00 AM | Google
-
★★★★★ John FifeFriendly service and willing to work with customer. Vehicle is fixed and working well. | Read Full Review6/8/2024 12:00:00 AM | Google
-
★★★★★ Tom MuirAN CDJR was great when purchasing my Jeep, and even better when providing the 1st maintenance service. | Read Full Review6/8/2024 12:00:00 AM | Google
-
★★★★★ Krista SpencerThey checked the car over and made suggestions. Always good to know what maybe coming up soon. They were able to get our part in overnight so we got the car back quickly. We were happy with our service and Carl, our service rep. | Read Full Review6/8/2024 12:00:00 AM | Google
-
★★★★★ Jenie sGreat dealership but the sales lady was odd. Our car was reliable but the lady was rude | Read Full Review6/8/2024 12:00:00 AM | Google
-
★★★★★ FEAR DEMONZWhen in for an oil change and Alex was my service advisor. He was professional, friendly, and got me in and out within 25 minutes. Highly recommend seeing Alex when you come down to service ??????????. | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Jim SchwalenbergEmma was my service representative. She was knowledgeable about my vehicle and what needed to be done. She kept me informed about how the work was going and when it would be completed. Nice job. | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Paul RichardsWorking with Carl at AutoNation has always been a positive experience. Clear information and answers to questions in timely and considerate manner always! | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Kevin JohnsonAlexander is professional and knowledgeable. I will be using him in the future. | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ Randy RobertsOnline booking system leaves a lot to be desired - shows zero availability for the entire year - but service wise, excellent and quick - in and out in less than an hour and personnel are very friendly- | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ Bob W.Carl in the service department is excellent. Ask for him for your next appointment. As for the dealership itself their customer support is terrible. You buy your vehicle from them and dont help with factory issues. | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ martin burgisserPerfect and on time customer service as it should be. | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ Jon WilliamsHad a great experience with them. | Read Full Review6/3/2024 12:00:00 AM | Google
-
★★★★★ Mary MeediI always have a great experience bringing my van here. They do not make me feel stressed or feel like I need to make other expensive repairs unless it is necessary. They are quick and have my van returned to me within 48hours. Which is nice because this is my only vehicle. | Read Full Review6/3/2024 12:00:00 AM | Google
-
★★★★★ Kim BristFriendly, efficient, and informative customer care. Much appreciated! | Read Full Review6/1/2024 12:00:00 AM | Google
-
★★★★★ TazI would’ve given 2 stars but that was listed as “fair” when I feel like “poor” is a more accurate description of our experience. After the first offer we showed another dealers offer showing a higher trade in allowance. When we asked about that number it took 4 more counters with us leaving the building before they gave us a closer n | Read Full Review6/1/2024 12:00:00 AM | DealerRater
