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Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

★★★★★(1140)read reviews
16406 N 26th Ave, Phoenix, AZ 85023
(602) 680-5421 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more
brake pad info
Pennzoil Limited Warranty Program

About Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (602) 680-5421 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix today at (602) 680-5421 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ jason lenz
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Terry Montgomery
    Very pleased with their service dept. Mia got me in and out in less time than she promised | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ tony2246
    It is just a matter of who waits on you in the service department. You might get great service (Carl) or not so great. | Read Full Review
    9/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul D
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Alysia Galvan
    Amazing experience from finance to sales Jose was amazing and helped me get into the car I truly wanted answered any questions I had definitely will recommend this location | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy N
    Great service and friendly associates | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Pettingill
    This dealership made the buying process easy. Jose was fantastic. He helped me find the perfect truck. I will use them again and would highly recommend this dealership to anyone. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Carol Rupprecht
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Alex Sanford
    Nate was an outstanding employee who showed great respect for his job and his Customers.. all around it was a 10 out of 10 experience | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Twila Chambers
    Every visit is excellent. Service reps go beyond duty. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Dave Thomas
    Took a little longer (but that was expected ) due to the issue. Brianna was a rock star. Worked circles around everyone in drive that day. Kept me informed and was up to date on what was being done to my 1 ton dually. Furthermore, Nate (service advisor + also) was outstanding. He supported the staff and had great customer service | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Faces of the Forgotten
    Mia is awesome - awesome. She was very responsive, and did the digging to find out how to correct the problems with my truck. She didn't gloss over details, she figured it out. And then she noticed that the tire pressure was low as she was about to deliver the truck to me - and went back and filled up the tires. Excellent | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Greg Wynne
    Fantastic experience! Mia was great! | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Daitoku
    Very easy to book service and the text message feature was very helpful | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ dan.saunders
    I needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional. Thanks for the great service. | Read Full Review
    9/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ john andersen
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Holly Wray
    My Dodge Journey developed a progressively loud noise coming from the engine while i was out of town ( of course on a holiday weekend so i couldn't get it seen at a dealership). I had to drive back in that condition but luckily got an apt. At Auto N soon after returning. It took a long time to get me checked in & i assumed because of | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Coil
    All staff are great and Mia is a great staffing | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Greg Blanchard
    Initially when I drove up I was very disappointed. I was the only customer in the service bay at the time but they were apparently all too busy to come see me. So I go in, talk to one person, do you have an appointment? Yes. With who? Name given. Oh hes over there sitting down ant his desk. So I walk over there . And the 1st | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Betty Goodwin
    My tec Nathaniel (Nat) customer service was excellent. Nat helped me along the way if getting my van fixed he was very informative on the process. Nat went above and beyond to give me the best prices that he could. He even tried fighting for my warranty to be covered although they rejected Nat still was able to give me the best disco | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Reyes
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Javier Ayala
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Cute Cupcake
    Their service station needs help. It’s always disorganized and unresponsive. Doesn’t matter if you make an appointment, you’ll still be waiting all day, literally over four hours for an oil change. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ xSnickleFrittzx
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Sean Dehlinger
    Don't service your vehicle here, because this AutoNation's Service Department doesn't know the law. My Ram is tuned, and I took it in to fix, under warranty, a broken visor and "Check Engine" light. I informed the serviceperson of the tune and asked that it NOT be overwritten without my permission. Because of the tune, the mechanic r | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Dinyelle Alder
    I communicated via online. The sales person was poised and pleasant. I live over an hour away. Common sense says to Do as much as possible via online/cell. I’m expecting a lump sum of $ w/in weeks. I thought I would start vehicle shopping now to have an idea bc my credit situation is what it is. ?? I asked Sales Rep to please Ru | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Sophia Hathaway
    Had a great customer service experience with my advisor Mia, they got my car problem fixed and properly mounted my car battery unlike autozone | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Ronzthe1
    Friendly but overload with customers need more advisors. Got vehicle back same day so happy | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael
    I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After having my vehicle there for two weeks and did nothing. I had to have it towed to another dealer and they had it repaired in two day | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lamont Johnson
    Customer service was great. Good job Brianna | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ charles horman
    Service engineer was extremely helpful and courteous. Also got my vehicle taken care of in record time. I Thank You. | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ swatters
    Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! | Read Full Review
    9/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Warren Willingham
    Steve handled everything as I expect. Very professional. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Jason Sullivan
    Always buy the extended warranty service plan, when you purchase a used vehicle! Busy place, but I appreciated working with my Service Advisor, Steve! | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Berry
    Great service. Nate went above and beyond to make sure my Jeep had all of the services and repairs done that day. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Stewart Chandler
    Paperwork is terrible. Two months since purchased vehicle still waiting for plates and title | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Rick Fresia
    I brought my Jeep in with an ominous Check Engine Light illuminated. I was able to secure a next day appointment, the issue was diagnosed right away, parts were shipped overnight from Los Angeles, and it was fixed the same morning that they came in. My service advisor, Nate, kept me up to date, and explained everything in easy-to-u | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Laura's Canal
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Konitshek
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ June Nelson
    Just thank you for always being there and for the great service you have always given. Your service writers are so polite and when you tell them it makes a noise and try to imitate that noise, no problem they always say like they heard my interpretation 100 times | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Guerrero
    Mia Lusk. Amazing service Rep! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Chalesa James
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ lysah bee
    Got my 2022 Jeep Rubicon from Autonation so I now get my oil changed and car serviced with them, the are great at letting me know what’s going on with my car and very polite every time I go. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Craig Palmer
    Brought my Daytona 392 charger in for a few concerns. Just want to give my service writer Carl Ross a shoutout for being a great guy to work with and going far above and beyond the level of service I have come to expect from run of the mill dealer service departments, he made sure everything got taken care of and quickly. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jaret Johnson
    Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ goodlife1730
    Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was no g | Read Full Review
    9/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sokain Storm
    So this story starts 3 months ago when the seal on my axel started to leak on my jeep wrangler. I took it to them to fix. That time went fairly smoothly. But when we started to drive the jeep, the abs started acting up. Turns out the new axel was hitting the sensor meaning something was installed wrong. So I took it back to them. A | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Tendick
    This review is completely honest and unsolicited. To begin, buying a new (pre-owned) vehicle from a dealership is typically not a very fun experience. Especially if you are trading in a vehicle. And this opinion was proved when we went "shopping" for a replacement vehicle. However, the experience at this dealership was nothing less | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mayo
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Minerva Arrieta
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Stewart Chandler
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Armida Strong
    AutoNation Chrysler Dodge is a great place for service. Even though I have a Chevy they take good care of me and my car. I went to Midway Chevrolet once and will not go back there ever. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ kurt keltner
    Mia, the service representative Was very nice and professional | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ patrick.cowie
    Every one involved helping me buy my wife a car was so wonderful I ended up buying myself a new truck too. Great job guys! Josh my sales representative answered all my questions and was so knowledgeable about everything. A+ CUSTOMER SERVICE! | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ oicatalin
    Nice location. Great team of sales people. Choices for everyone. No pressure and good prices. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ azcards1
    My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made appointment to have it fixed. The service rep I'll give a 10 while the mechanic deserves a 2 | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ dnau
    Everything was great until it came to the hard sell on the extended warranty by the financial services person. . | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ joel
    Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laberta Lee
    Great customer service from everyone, patient, understanding, and willing to work out numbers and choices. Not pushy, not demanding. We had an excellent experience. You will be very satisfied with your purchase ?? | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ David
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Ray Flores
    I have filed a complaint with the attorney generals office. My car has been in the shop for a week and not even looked at. I was told they couldn't find a warranty for me and I have it in my contract. They never answer the phone and I don't get any call backs or text back from the director of service or advisors. I went in this | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Valinda Shirley
    Took care our family vehicle. Thank you. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Kat C
    Mia helped my service my car, was polite and kept my updated on my car needs. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Mazen Esho
    Great customer service and great service for my car, they did a fantastic job and finished up fast. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ GKS CMM
    I bought my 2022 Ram here it was the best experience buying a car ever. Everyone was friendly and respectful. No haggling no pressure, the vehicle was what was advertised. The price was as advertised. Finance department was superb. Cash buying is an option here, no finance pressure was the best. 20 people didn’t smother me when I got | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ jbaca624
    AutoNation could not be a worse company, I had a horrible sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service items like a diagnostic test take 2 weeks. So you leave the car at the dealer for 2 weeks and they are so great to you they rent | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ rwp8
    The service was great. Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the team in performing their jobs. | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gilbert O. Alvarez
    | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Tim Thompson
    Service was completed on time and correct. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Chris Smit
    Great experience | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Rayman
    Everything was well done and repaired completely. Customer service was polite and kept me informed. | Read Full Review
    9/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Ramon
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ kelemvor2012
    Paid for services are fine and done reasonable time but warranty stuff needs to be diagnosed even when obvious and they want the car for 2 to 3 weeks with no chance of rental replacement bad buisness especially when i bought the truck from them as well as let them service everything dissapointing to say the least | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Hellman
    Never got paperwork. Called to give them to verify correct email, had to leave a message and never got a call back. Sales lady said I had two FOBs and only got one. Said she was going to put a smokers bomb in used truck and never did. She was not knowledgeable on Ram product either. Don’t like leaving bad reviews but I did not have | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Angela Naydock
    | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Sandi Felts
    Was able to get my Jeep in the next day. Got it back in a timely manner and was charged what I was quoted. Excellent service! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Susan Almy
    The serviceman Carl went out of his way to help me any questions I had any service he went above and beyond to help me to get my truck in and out in just a few hours awesome service | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Stephennakao
    Never had any problems. Mia my service advisor always does a great job all the time | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ktgerl
    Carl was amazing! He was very helpful and did a great job keeping me in the loop. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cordshaw
    All expectations met, pleasure to work with. Staff pleasant. Waiting area near and comfortable. Will be back for service needs. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ oicatalin
    Nice experience. Good people, very helpful and knowledgeable. They give options and negotiate with me. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Krystal Ross
    Great experience all around! We have dealt with auto nation for many years and have always had a great experience. The sales people are wonderful finance managers, work hard to get you the best deal and the whole staff is just super nice and friendly. The place is clean and well organized would highly recommend. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Joe Fortuna
    See Thomas Nicholas in service. Great guy. Great service. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Carl Andersson
    Long process but felt accommodated throughout. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Mike Creley
    Carl was great. Efficient quick service did not waste my time. Did what I asked for. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Carl Andersson
    First vehicle purchase for me. Easy transaction. After 1 day my vehicle had issues and never got help from dealership. After 6 months of back and forth trying to have the dealer help me I decided to go straight to GM. The GM took care of the issue even though it was the dealer that dropped the ball I had to trade my vehicle in that h | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Torres
    Awesome service. My service advisor Carl provided great customer service. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Fernando Silva
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Will Moskalik
    Outstanding customer service here. Do yourself a favor and save the headaches of other dealerships that take your money and don’t care. These folks are awesome and very helpful! Thank you Mia!! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Jesse A
    I purchased my new car here and everything worked out. The service aftercare is excellent and provides peace of mind that any unexpected issues will be supported by the team at AutoNation. Highly recommend the warranty as it has super low deductibles and car service appointments are insanely expensive these days. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Josh bilchik
    I just purchased my first ever car with Josh Hargis and he made the entire experience seamless and pleasant. If you're someone who is buying their first car and/or just anxious about the process in general come work with Josh! Not to mention I got a great price as well. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Fulton
    I avoid car dealerships at all costs. I prefer to buy private party because of the shark type business practices of dealerships. I found a car I was interested online and it happened to be from AutoNation. Reluctantly, I decided to make an appointment to see it. Naomi, my sales person was phenomenal from the start with a smile and a | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ chmains
    Tina kept in touch with me regularly and kept me informed all along the process. They did excellent work and even corrected over 20 factory recalls for me! Highly recommend | Read Full Review
    8/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bernie573
    It is always a great experience when I bring my car and have Carl as my advisor. Always super nice and more than helpful. Thank you Carl! | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ oldhippie3021
    Very pleasant purchase in time, courtesy, and speed of purchase. Handled all aspects of the purchase and my concerns and needs. | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hunt
    Very Happy with this Dealership. | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Williams
    Thank you for helping me and giving me the beat price on my car. | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Mike Browne
    | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Russell Grillo
    | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Baron
    The service department handled my issue well. After initially saying it would take 3-5 days before they could even look at my car, they ended up looking at next day and communicated as soon as they knew the issue. There was a question on my warranty coverage and it was easily handled by Mia the service advisor. She was friendly an | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Somavia
    Nick Fernandez was a great help. He listened and was able to help me tremendously. Definitely recommend him to anyone. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Adrian
    Mia from service department was great and professional, excellent service she helped me alot and always continued. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ venkat.acml
    I like their service department esp. technician Carl Ross. He has been taking care of my car since 2021. Highly recommend him. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Donald Toothman
    Wonderful service. Carl explained the procedure and advised me the approximate time that it would take. The extra mile by Carl was when I requested assistance programming Mr blue tooth to my phone. Thanks Carl. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria
    Excellent service and experience overall (with care and understanding for our needs). Carl does an amazing job everytime. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Auto Nation Fan
    Tina is always professional and cares about her customers. She and the other staff are the main reasons why I take my vehicles to Auto Nation. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ REALTYAFFILI8D
    Salesman NEVER mentioned JEEP was offering Employee pricing for everyone. I would have bought one that day from them! Instead... he let me leave the lot... I went to Larry H. Miller... sales guy mentioned the special and BOOM ... drove off in a brand new Jeep Gladiator. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Brock Danielson
    Customer service was prompt and thorough. Service advisors were professional. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Rylie Pederson
    Been going to this dealership for 2 years, since I purchased my 2021 dodge Durango here. Yesterday was hands down my best experience! Between a lovely lady with bright red hair and eyelashes and my tech Nick Fernandez. I feel bad not getting the gals name before leaving. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ mariposa697
    My experience with Auto Nation has been the best! Thank you so much to all the team that made my experience a Great experience! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Donald Toothman
    Thanks for the excellent service, and peace of mind. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Jim Wood
    Not sure if the issue was resolved. They only balanced the tires, there was serious wobble at speeds over 60 mph And cool tempeture under 60° Serve writer was very helpful ?? | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Srinivasa Kolla
    Mia took care end to end process of my Pacifica Hybrid Van service and she is an excellent customer service representative and advisor. She kept me updated time to time on ETA and also took care warranty claims etc. She provided me upfront estimates and made-sure final bill is within original estimated amount. My car was washed and d | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ stanley bangs
    Carl in the service department went above and beyond taking care of the problems with my truck. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Sam Jahani
    One of the best car buying experiences ever especially my sales person Jonny jahani was amazing!!!! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Morrill
    I agreed to purchase a jeep gladiator here and booked a flight to phoenix from las vegas (I live in vegas) and even got a loan for the car. I was told the vehicle was being held for me (they even requested I send them my itinerary which I did and I would have put a deposit if requested), but they sold it to someone else after that .. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Zoe's Life Dale-Alvarez
    This is second time I take my car here and both times the same terrible experience. The first time they took 4 days to call me and let me know what was wrong with my car. This time I left the place feeling so frustrated. They treat you like you are begging them instead of paying them for a service. I will never go here again even i | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Uphoff
    Service failed me on so many levels. I made an appointment and took my 2011 Chrysler 200 here (August 1st) as it was not driving right and the check engine light was coming on and off intermittently. They had my car for two weeks and did not even check it out until one week after having it (and I had to check in daily to ask about up | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Scott Jones
    Confirmed purchases from Autonations North and they have been servicing my vehicles since 2007 | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Catalin Opritescu
    Great service like usually | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Javier Collazo
    Great visit, thank you Carl! You are the BEST! | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Holly Iannillo
    Great service, quick and efficient! Thank you Carl! | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Eandsmurf
    Mia was awesome. She kept us informed with what was going on with our truck. When we mentioned something about the truck she was right on it wanting to help | Read Full Review
    8/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jay Williams
    I called today to ask for assistance regarding replacing the lightbulb in the headlight of my dodge charger. The gentleman in the service department told me that I would need an entire new headlight and would cost $1200. I then went to autozone and paid $23 for a new lightbulb and they installed it in 2 minutes and it works perfectl | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ curt litmer
    Excellent service | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Nayara Candido
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Paynich
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jan LaValley
    Auto Nation really took care of my car and got it done very quickly. Nick is the best service professional I have worked with! He kept me informed and everything was done very efficiently. He is the best! | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jake “Saiyan”
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Cecil Shackelford
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ mark dziawura
    Mia the service writer was pleasant and accommodating. | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ jd4m2
    I bought my car in Orange County Calif. last year. Its a 2019 Mercedes Benz. I had moved to Phoenix since then. When I started getting messages that its time for inspection I started looking for Autonation places nearby. I found one and took my car. I just cant understand why the check oil light is still on after they supposedly hang | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hannah Martinez
    The parts and service department were very kind and well informative with all the questions I had makes me wish I had bought it here instead of somewhere else. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ MJ Croz
    Excellent service! Nick always makes sure my Ram is in tip top shape. Really appreciate the service!! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Michael Keyt
    Thank you Nicholas for your hard work and dedication to getting my wifes jeep repaired and fixed asap. Merry christmas to AutoNation and Nicholas. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Fabiola Montes
    Thank you to Tina for the great service she’s the best! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Alex Steuart
    Nick was very helpful and communicative. Best service tech I’ve had yet. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Renee Phillips
    Update - response is garbage. They don't want to make this right or do anything. They just want people reading reviews to think that they do. First of all They have my number; the service manager was supposed to call me anyway and never did. Figuring I'd give them the benefit of the doubt I called the number as indicated in the reply | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Toliver
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Robert Refvem
    Warranty replacement on the passenger side Active Head Restraint headrest which had spontaneously deployed. Made the scheduled appointment with Service Advisor Nicholas Hernandez to allow for securing the needed headrest through parts. Repair was completed on the day of the appointment and dealer provided transportation between my ho | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Adrian V.
    Great experience, great communication and exceptional sales support from Mike G. !!! Would highly recommend and use again. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ az297
    Mia, Service Advisor and John in Parts Dept. were both excellent and a pleasure to work with. They answered questions, were knowledgeable, responsive, returned calls promptly, and courteous. Thank you both for being the best at your jobs. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Arte Conforti
    Very courteous and helpful. They took care of me even though I didn't have an appointment. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Heather McQuay
    Great customer service service today. Went in for an oil change today and although they were extremely busy, Carl took the time to answer all of my questions. Highly recommend their services. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Gaddie
    I won’t lie my first experience with Autonation 1 1/2 years ago was not good. Upon arrival to the dealership on 8/15/23, due to issues with our previous vehicle, I was informed there was new management. The new team and staff members went above and beyond to make sure that my husband and I were comfortable, and to find us a solution | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert Waid
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ mike accettura
    Horrible. Where to begin. From the very beginning. Went there to check on my car, that was towed there. The very unhelpful service rep said he had no record of it and suggested that I wander around the parking lot to look for it. Seriously. The car was there for 3 weeks and despite our suggestions as to what we thought was wrong with | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ James Sigler
    Josh my sales consultant was amazing and helped me tremendously in making a big decision to my car purchase. He is a rock solid 10 | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ David Hoelzinger
    Have had 6 Jeeps serviced here over the years, and appreciate all the good work they've done. Carl got me through my Diesel recall blues, and now looking forward to a smoother ride with my Grand Cherokee Trailhawk! :-) | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ shadrick
    Start/Stop Engine light was hard to narrow down the specific cause. Nick kept me informed as the Service Technician worked with Chrysler to determine the cause and make the repair. | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Benjamin.austin82
    I went in on Sunday unsure of what brand of truck I wanted. José let me test drive a Tundra, GMC, Chevy, Dodge Rebel, and even tried to get me in the Grand Waggoner. After Jose got to know me and what I was looking for, he recommended a Chevy Crew Cab that just came in. I came back Tuesday, and his buddy Pedro was working. Awesome cu | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tarn Sanger
    Solid service department | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Mike
    Mia was awesome kept me informed on everything that was happening with my Ram | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Rudy Redondo
    Carl Ross is the absolute man. Very knowledgeable, very reliable and honest. Definitely top tier! 5 stars across the board | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Renee Phillips
    Been servicing the minivans that I bought here since 2013. Over the past 3 years every visit is a hassle. Last week - Another nightmare visit. Took me almost 3 weeks to actually get an appointment for my last prepaid oil change. Website didn't work. When I called the main service line, multiple times, it hung up on me. I left no | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Aaron C Brown
    Ask for Tina in the service department and you will have an amazing experience. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Dan Hammer
    I came in for an oil change / tire rotation and was in and out in an hour. All of the service team members were friendly and courteous. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Darryl Beam
    Great! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Leunam Flores
    | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Randy Schiller
    | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ nicholas rudnick
    Had the pleasure of being helped by Patros today. I couldn't be happier with my purchase and appreciate all of the Patience and Professionalism! If I ever need another vehicle or know amyone who does ill definitely send them your way! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Ben Austin
    I went in on Sunday unsure of what brand of truck I wanted. José let me test drive a Tundra, GMC, Chevy, Dodge Rebel, and even tried to get me in the Grand Waggoner. After Jose got to know me and what I was looking for, he recommended a Chevy Crew Cab that just came in. I came back Tuesday, and his buddy Pedro was working. Awesome cu | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Karina Panov
    Excellent service! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Jake Stephens
    I had a great experience here. Dan was my sales man and he was great! Buying a car always feels stressful I think but Dan made me feel completely comfortable and there was no pressure from him. After the test drive there was no pressure to run and do a credit check and get finance involved. While I was waiting for the finance stuff i | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Sally Ramos
    I have excellent service on my vehicles every time. Thank you | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Gaetano Cantalupo
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Swope
    Carl is a great guy who truly wants you to be driving down the road with no problems. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Kaufmann
    Nickalos thomas ,the service advisor , has always been able to get my truck service in a timely manner. I always have a good experience. This is my 3rd truck purchase from there. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ ted heinzerling
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ G&R Scott
    We purchased our 2022 Jeep Gladiator, Texas Trail from here, our Sales Guy Patros was one of the best sales guys we have ever worked with. well informed, patient, had all the information we needed, not pushy. We'll defiantly be back to see him for our next Jeep. Definitely recommended. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Paola T.
    Very professional! Very welcoming! We had a great shopping experience. We recommend this dealer | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Troydwarren
    Maintenance was awesome and effortless. Carl was very professional and entertaining. Everything went as smooth as promised. | Read Full Review
    8/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gabby Perez
    If i could I would return the whole car back. I recently purchased a vehicle with their dealership and everything was done so fast the day or purchase. I was told I would get my contract with Ing 24 hrs i didnt .. I asked for it 4 different times from the sales person who helped me and always had an excuse. They originally took a cop | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Haowen Fan
    Don't be deceived by the test drive promotion of RAM 1500 on their website. You will never receive the gift card after long drive across town. They just kept saying no manager on site and asked you to come again. How does it make sense that if you visit them again then the manager is suddenly available? Also after you leave, you will | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike Murdock
    Great service. Dropped my Jeep off for a routine oil change & Brakes. Got a lot of other things done for an affordable price. Noticed my car ran so much smoother upon leaving! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Amy Klein
    Mia was wonderful! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Stan Kinworthy
    My service advisor was great. His name is Nicholas. He made sure everything about my truck was working properly. | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Amyk
    Mia was the best! She was very kind and kept up with great communication! Thank you! | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tania Lopez
    Oportunistas, abusadores y mienten sin escrúpulos para venderte | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Patrick
    Always have a wonderful time working with their service staff. Carl on this last visit was a real pleasure to speak with. | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mistydeluca
    Easy to work with and upfront and honest. Great sales people as well Thank you!! | Read Full Review
    8/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Randy McNurlin
    The work on my Jeep came in under the estimated price and quicker than quoted. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Aida Smailagic
    | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Michael Most
    I went into the dealership with no intent to buy. I was looking at the 2023 TRX Ram 1500. After dealing with Josh the salesman and finance. I decided to purchase the truck. The deal was fast and easy. It couldn't have gone any better. Thanks Mike Most. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Joe Verdugo
    Great customer service. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Darlyn Catarroja
    Good service | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ rdmhsanha
    Nicholas Thomas has been my service advisor for over five years. He is very knowledgeable about all service requirements of my all my vehicles. | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ joel
    Carl is one of the best out there. He and his team got our van back to us the next day. In our line of business, if it isn't on the road, it's not making us money. We greatly appreciate the fast turn around. This wasn't just a simple oil change. It was several fluids, lights, alignment, and a few other things. THANKS ! | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Quay Gates
    Nick Fernandez was a great service associate. He helped me get my 2020 1500 limited, repaired and back on the road, super fast service. Can't ask for more. Thank you. | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Freddie B
    Okay this review is not about Carl my service advisor. He was AMAZING and if you need service make sure to talk to Carl Ross. This rating is for everything else I dealt with at the dealer. I had bought extended warranty when I bought my car brand new in 2018. It wasn’t put into the system right and so when I went to use it recently I | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Mannyz Palomo
    The staff was very helpful and professional. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ anitac1980
    Been going to this dealership for 8 years and always had great customer service. Thank you. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ desertpaintingandrepair
    Tina in service is amazing. She’s been my service advisor for over a year. I’ve been in three time with issues with my aging truck. She’s been able to find parts that are discontinued. She makes sure my truck comes back looking better than when I brought it to her. She’s even gone as far as to have them hand wash my truck because of | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ sharon
    Nicholas Thomas was a wonderful service manager! He was helpful beyond helpful! Kind, knowledgeable and a pleasure to work with! | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ KESHA REED
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Carl Lindsey
    Amazing service ! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Travis King
    The Service Department is lacking at best. The main problem is that when you schedule servicing for a recall repair, the call rep who schedules that servicing has no way to confirm or know whether the parts are in stock to complete the recall repair. And so you take time out of your business schedule to drop your vehicle off only to | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Troy Mitchell
    The buying process was smooth and the sales team was excellent to work with | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tina Tachell
    Great service! | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Abe L
    Worked with me on an issue I had. Good customer service and the new Management is great. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Keyeala Garvin
    I am a first timer here and they made my experience so easy. Everyone was nice and respectful. The staff also made me feel really comfortable. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Steven Larson
    Service writer was excellent. Really cared about me as a customer. Took care of my safety issue and got me back on the road promptly. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Tahirha Beloved
    | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Burlingame
    Awful experience! | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Lidy
    I have a Dodge journey 2020 and at 85000 mile the transmission goes out right before my birthday so June 22 the company had to tow my car so they can fix it and see if it's covered by warranty. They only let you get answers from one person who ever is assigned to you. So Tina never gives updates or callbacks. My car has been their th | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Ford
    Their service department is A+. Carl got my vehicle in & out in a timely. I will take my vehicle here for any needs in the duture | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Lenore Abbott
    Mia was fantastic. Professional and detailed. She kept me updated throughout the day. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Stan Kinworthy
    My service advisor was great. His name is Nicholas. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Bruning
    Nicholas was the best Representative I've ever worked with. His memory is extremely sharp and he's professionally courteous. He's very impressive, thank you for the great service! | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Somavia
    Nick Fernandez was a great help. He listened and was able to help me tremendously. He also helped with the warranty coverage as well. Definitely recommend him to anyone. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Nick Young
    A terrible experience. They kept my car for 3 full days, without a loaner car, and the end result was an oil change. I asked them to fix other issues and they told me that they didn’t “experience” those problems. Rather than calling me to discuss the issues and actually try to troubleshoot, the dealership just kept my car for 3 day | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Dina Hill
    Nicholas is fantastic and very personable Recommend him every time | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ ROBERTO ORTEGA
    Friendly and courteous service. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ rob ACUNA
    Scheduled service was done on time and Service Advisor Mia kept me up to date on the status which I really appreciated. Great job! | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Sophia Rizk
    "I had an exceptional experience with Nicholas Thomas who assisted me during my car service. He displayed a high level of expertise and professionalism throughout the entire process. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the repairs in a way that was easy to understand. His frien | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Ferrer (Comida Crujiente)
    We purchased our jeep from Bill Luke, but I much prefer the service at AutoNation Chrysler Dodge Jeep. It is much less crowded, and the service is exceptional! We really liked Nicholas, he is so friendly, took the time to ask the questions in order to properly diagnose issues we were having with our 2019 Jeeo Cherokee, and explained | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Chavez
    Comfortable waiting room, clean restrooms, and Nick was great, working with him and Mia has been very pleasant. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Kenny Swiger
    I went in to look for a 23 challenger everyone was very friendly and worked to get the numbers to where I was comfortable with | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Liscom
    | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Chris
    I had a great experience at Auto Nation Jeep. Theo was thorough, professional and great to deal with overall. I will definitely go back for my next vehicle purchase. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jcsff
    I’m really happy with the Ram 2500 I bought here. It needed a couple of things and they took care of it for me. Very happy. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mihai Sucilea
    Very good experience ,Emilie Sullivan was very professional and treated me very well, in the end I proposed my deal and it was accepted, no drama, I strongly encourage those who are interested to contact Emilia | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Van Smith
    Excellent service and hospitality. Professionals. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Leonard Scott
    My service advisor kept me in the loop about the progress and set realistic timeline and cost expectations with me early in the process. The repairs we completed as communicated, and so far, all is well! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Sedrick Dates
    The rep that assisted me yesterday was remarkable! She greeted me, took ownership as I did not have a person assigned to my appointment. She was sure to recap as well as set realistic expectations. She checked in on me at various points throughout my visit and did it all with a smile on her face. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Mihai Sucilea
    Very good experience ,Emilie Sullivan was very professional and treated me very well, in the end I proposed my deal and it was accepted, no drama, I strongly encourage those who are interested to contact Emilia | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Sean G. Lusk 480-252-1320 NMLS #626150
    I recently had the absolute pleasure of receiving service from Autonation, and I am overwhelmed by the level of professionalism, knowledge, and quality of work offered. Among the team, Service Advisor Mia Lusk stood out as an extraordinary professional and a clear asset to the organization. My vehicle's rear axl locker sensor needed | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Keiona Fife
    The reps at the dealership( Daniel in sales and Max in the Finance department) worked really hard to get me out of my old car into a new one. And I’m grateful that they continued to work with me even through all the hiccups that had occurred. I was in a really messed up situation and they were caring and understanding and willing to | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Phillips Memorial C.M.E. Church
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Gurpreet Chauhan
    Theo was absolutely amazing in helping us get our new jeep and getting us the value we wanted for our trade in. I 100% recommend this dealer to anyone looking for a car. And also 100% recommend working with Theo if you want to get the deal done. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Mendez Jr
    Very professional and pleasant experience. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Denise Begg
    Great place ,mia was very helpful in explaining everything to me about my service . Thank you | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Connie Padilla-Meraz
    Fast courteous and friendly! Carl is awesome! | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Bill Swainey
    Great experience, great customer service and professionalism. A place you can trust with the care of your vehicle. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Jose Alvarez
    Great experience from Nicholas! My service advisor is always above and beyond for my vehicle. Thank you | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ mikekautz55
    Attentive to customers needs & assisted each customer asap. Mia Lusk was associate who provided assistance & customer care to an exceptional level. | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Burg
    I ended up purchasing a used vehicle, a Kia Soul, after my own car died and got towed there. I feel I got taken advantage of due to that. I also instantly had to have things fixed on the vehicle and things still unresolved. The car stalled on me, however the service department couldn't fund anything wrong and the car died on me yet a | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Elliott
    | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Andriana Lewis
    They were very fast with repairing my car. They texted a car report which was amazing, I've never had that before. They were courteous, respectful and very helpful. ?? | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ irishdoc779
    Extremely helpful especially when we had issues with the cars. Very attentive to our needs to have everything corrected. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ MeB
    I bought a 2018 dodge journey and it's literally the best car I've ever had | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jshelley20
    Oil change service went great and went smooth and on time. Service advisor Carl did a great job . | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jake page
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ LiLisa G
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Bloss
    Great service and advisor. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ sallyunderw
    Great service, Nicholas was great and our truck was done when promised. Very pleasant experience. | Read Full Review
    7/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Josh Hammond
    The people were nice and knowledgeable and made the process easy to go through with. There was a long wait to get the process started that was not enjoyable. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Lomakema
    Quick, prompt. Took care of all my needs. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ David Mesley
    My truck engine light came on and would not start. We were just leaving for South Carolina to move timing our trailer. Since the truck would not start I had it towed over a week ago today. It is still sitting in their yard not touched. I keep going over yo their shop and am told it could be another week before they can get to it. Not | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Tracey B
    Nicholas is always great to work with! | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Hunter
    Automation's service department was quick to supply my needs with the knowledge and customer service all dealerships should aim for. it was relief to find a dealership willing to help me in my unique situation as well as provide oem level practice. both Tina and Mia provided exceptional service. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Rosa
    Our salesman Josh was great! He took care of us from the moment we walked in the door. Made sure time wasn't wasted and kept us informed through the entire process. Made our experience buying a truck from AutoNation the best ever. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Nikki E.
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Tony Palomino
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Sandi Felts
    Said they would get it done that day and did. Excellent service with a friendly disposition. Told me exactly what needs to get done with no BS. Thank you Tina | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Suydam
    Nicholas Thomas has been my service advisor for many years now and has always taken exceptional care of me. He is a true asset to the Autonation service team. | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jayen Patel
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ razielpb84
    Chris White took care of me start to finish. I love the truck. Ram 1500 Rebel! | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ degrande1
    Just like back in the days. A dealership that treats you with respect and listens. My guy Daniel was knowledgeable and on top of his game. | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ gopalakrishnan.xx
    Little far from central Phoenix. But everyone did on time . Recommended for others as well | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ howendobler2019
    We bought this Dodge in Avondale and were told if we needed care done on it we could do it there, but no we now have to have care done at their location in north Phoenix over 28 miles away from the dealership we originally purchased it at. This is the second time this vehicle has been in the shop and both times they have kept the veh | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYNTAFOYA
    THREE VISITS AND 5 DAYS FOR HEADLIGHT PROBLEM! I dropped off my car utilizing the "night key drop" the day before my appointment so that the service department would have the car first thing in the morning in case they could get to my car before my 9am appt. I called at 9am to verify they had the car and to see when to expect it to b | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Schulz- Lahey
    Warning!! Watch that they don't try to sell you a useless warranty here. We purchased a car thinking we got a bumper to bumper warranty, come to find out 4 years later when we needed it, we don't have that warranty. All they gave us was an extension to our power train. So now we are stuck with a car we can't afford to fix. I have pu | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jim Flesch
    Tina went out of her way to help me out quickly when the battery in my Jeep. Thank you very much. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Melia
    I recently purchased a Honda Accord with Jose and worked with Max in finance. As a woman consumer making this purchase I felt like a PERSON. TREATED Top Notch. Jose is extremely personable. Max the same. I appreciate the attention to my purchase. I wasn't left unattended wo explanation. There was no pressure. I truly appreciate Jose | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Armstrong
    Customer service in the parts department went above and beyond , very humble and knowledgeable. I live in Tolleson, I’ll commute the extra 10 miles to this location solely due to the gentleman in the parts department customer service!! | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Debjoti Sensharma
    Service advisers are friendly and knowledgeable. My go to for my Gladiator. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Red Dennis
    Very satisfied with my service. I was informed about so many things recording my car. I felt so safe & that I was in great hands with Autonation CDJR! I won’t trust anyone else with my car! | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Jamie
    Nate was excellent and welcoming. Made sure he understood my concerns and requests for my Dodge Journey. I saw only new faces but one of the young lady advisors promptly greeted me at arrival, and got who I was assigned to. Great job Dodge AutoNation! I thought all service departments were run like yours and I am wrong! We walked out | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ samona.mcmillian
    Very satisfied with my service. I was informed about so many things recording my car. I felt so safe & that I was in great hands with Autonation CDJR! I won’t trust anyone else with my car! | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ray
    Recently purchased a vehicle from this dealership. The actual sales process wan't bad. The sales rep was friendly and helpful. The finance process was a little stressful, but that's always the case with me. However, my biggest problem happened after I left the lot. I purchased a PHEV which is always supposed to come with a charging c | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ justin french
    Tina in the service department was very helpful. She got me in and out the door in little time. Awesome place would definitely recommend to others. | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Chia-Chun Wang
    | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Corinne Bobbie
    The service department was great the guys and gals there took wonderful care of us. Super friendly, knowledgeable and willing to help | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Greg Alvarez
    My Service advisor Nate was very attentive, Professional, and thorough! | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Finitz
    Great sales and finance team! Good inventory and on-point prices. This dealership and team still maintain the traditional GOOD and FAIR buying experience. Super knowledgeable team too. They understand the customer and the market. My purchase was really enjoyable. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Keith Henderson
    It's good to deal with a senior advisor for a change | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Rahul Goyal
    I have been getting my Jeep Wrangler serviced at the AutoNation dealership for last 5 years. I must say they have always done their best to get the things done in a meaningful and appropriate manner. The service advisor (Carl Ross) and his team has consistently gone above and beyond in taking care of things. While I have seen other a | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Violet Squad
    I appreciate this dealership! I brought in my Jeep on a Saturday, not scheduled, and was leaving for a week vacation that following day. Mia, my service associate, was friendly and was able to get my vehicle back to me that afternoon. Thank you so much for the speedy service! | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jesse Ortega
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris H
    My car was serviced and had a few recalls on it, and they fixed all my issues. Carl was very professional and knew I needed a rental for work and he got me one. He was awesome and I will be taking my car here for everything from now on. Tempe AutoNation was no help at all. So Thank you to Carl and the service crew. Only complaint is | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Jim Waddell
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Tom Kearsley
    I set up an appointment for an oil change and tire rotation. I also requested that they check into a surging when the gas pedal is pressed slightly. When I showed up, I was told that they could not diagnose the surging issue and I would have to leave it for 3 to 4 days because they were busy. I set this appointment up weeks in advanc | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Nic W
    I regretfully made the decision to purchase a used vehicle from this dealer, and it will unquestionably be my first and last encounter with them. During the test drive, I immediately noticed the weak and insufficient cooling of the AC. I made it explicitly clear that if they couldn't rectify this issue, I had no interest in proceedin | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ jpwaddell
    The customer service representative for my oil change had very minimal knowledge. The training program for these people must be very poor. I asked 2 minor technical questions which she was unable to answer or ever translate to a technician. I was not allowed to talk to the technician either. Very dissatisfied and will never go there | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ raymond walker
    They did a awesome job | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ James Walsh
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ 2nd Amendment Rox
    Good job Nick at AutoNation. They did a really good job and had really good communication. Thank you and we'll see you again I'm sure! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Mat A
    Nick F in the service department has taken care of several of our fleet vehicles. They are always upfront and honest about pricing, and are willing to go the extra mile to make things happen. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Elvira perches
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Lorena Urias
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Susan Smith
    Thanks Carl, Great customer service. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Luin Herrington
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Guest2
    Sale's manager was very accommodating and inviting and helped me get the price right and a Navy veteran. Josh, my salesman was very knowledgeable and well trained in the technical spec's of the vehicle I purchased . Melanie, well, she is just the nicest young sale's lady in the valley. Financing was the fastest I have ever used and n | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Ed Hannifin
    Small service department and a bit hidden on the dealership lot but clean and well run. Carl Ross is a very personable but professional services writer and communicates very well with updates on timeframe. Prices are average for dealerships. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Mimrville
    So far everything has been just as promised have had oil change and basic maintNce | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ tmburr69
    Just purchased a new 2023 Ram 1500. Great truck. very comfy yet still powerful. All my friends and family love it. Naomi was easy to work with and got really close to an optimum price out the door. Even matched my finance rate from my credit union Looking forward to many years of satisfied driving.. | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnjschmitt
    When I had my bad experience in Mesa at AutoNation, The GM at this location reached out to me. and tried to do whatever it would take to make it right. He has since moved on. I should have know the honest, respectable and professional manners left when he did. They sold me a RAM 3500 they claimed would tow up to 21k. I have had probl | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leon Marquez
    This place abuses employees in the service department. This equals high turnover, so don’t expect quality. UNIONIZE! | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ rlamotte
    great people and seemed to really care about my needs and what vehicle I wanted. | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ mikenheather72
    The service department has been great anytime we use them. Oil changes get done QUICk, and the one time we had a major mechanical issue they handled it very well. | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ wahlborgelectriccompany
    So, it is due to this dealer off Bell Road and I 17. These folks have taken great care of my vehicle. I'm happy with this dealer in so much as to go and purchase 2 more vehicles from the Auto Nation group. I put a lot of trust in the people who look after my vehicles and these folks have done a great job for me. Carl- is my service a | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mq1009
    Had a recall which required parts changed and it was completed by next day. Fast service | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ macbee421
    Karl was friendly and the staff was thorough in finding the repairs needed on for my Ram 1500. | Read Full Review
    7/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maggie Chinea
    | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Chavira
    I took my van into Auto Nation on Bell Road do to ticking in the motor and a few other items to have them check. I knew the ticking in the engine could lead to worse issues by the research I had done. Nick was my service rep and he was honest and upfront with me regarding the time frame it would take to have it fixed. I decided to a | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Marc Scholz
    We had a great experience with both Jonni (sales) and Heston (Finance). They were both accommodating and very open and honest. They were not pushy and very responsive to our needs making our experience easy and comfortable. I would recommend them to any possible customers. Thanks again from both my wife and I. | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Larmay
    Carl is amazing, friendly and knowledgeable he got me in right away without having an appointment needed a new battery he is the only one I trust with my vehicle I was sad when he left the service department I’m glad he’s back | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Richard Oakley
    Great customer service!! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ debora zygner
    Very good experience Time to wait was accurate I appreciate Carl taking the time to explain information to me! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ David Durant
    Friendly staff and very competitive prices. Made my truck buying process very easy. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Beasley
    They were fast and efficient; customer service was respectful of our time and needs with our car | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Karen Tribby
    Helpful, curtious, friendly, very attentive and would definitely use them on any future purchase. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ 10mm socket
    | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Adam Legere
    We bought a vehicle here last week and Jose was the man doing the work. He took us out in the car, got it cleaned and ready to take home along with showed us how the electronics worked. We set everything up including pricing and the exact vehicle prior to arriving. Time management could have been better as the car was still in the sh | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Ronnie Lester
    Autonation always takes good care of my cars. The time for an oil change was a bit lengthy and I do wish that that washed the cars when service is done, but I would rather have items done correctly and communication clear than that! Great customer service! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ James Heaton
    The buying process was fine, similar to any other dealer in the valley. The non-stop issues with their follow up services (title, tags, registration) has been unbelievable. To start, the clerk never submitted for my tags and it took nearly daily communicating with the manager to get it straightened out requiring two temporary tags. T | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Franchella Perkins
    The absolute WORST car dealership ever they will sale you a car that’s not properly functional will keep your car for over 3 months stating they fixed the issues but there just taking your money without fixing anything my car was brought in 8 times for the same issue and I haven’t had for 1 year yet! They offered to have me purchase | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ schmidlinsr
    I appreciate how Nick answered all my questions and gave additional information that I found helpful. Thanks Nick! | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ jllucus54
    Great bunch of people everyone was very helpful I got the truck I was looking for with no headaches or hassles | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kameron.kaples
    They were really motivated to make a deal. We did the entire deal over the phone before I went to the dealership and once I got there it was pretty simple. | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sonya Sexton
    I worked with Emilie for my purchase, and she has been absolutely amazing! She answered all of my questions, and was very patient with me when I hit a couple of roadblocks during the process. She was always checking in to see if I had any further questions, and I really appreciate it. Thank you so much!! | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Loren Reed
    From the first day I bought my Jeep it had problems with it. The heater needed to be replaced immediately. When I first brought it in they said they cleaned it but the heater still didn't work. When I brought it back they kept it for a month and told me many times that it wasn't their responsibility to fix it because I didn't want a | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Cassie Hackett
    Best buying experience ever! The atmosphere was very comfortable, and there was no pressure. I will be back to buy again! Thank you! ?? | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Teresa Preheim
    I went in to have a key fob programed. I was told it would take 1/2 hour and I had an appointment. It ended up that they could not program the one I already had but had to pay over $250 for one of theirs. I ended up spending over 2 hours on a 1/2 hour appointment and I can't return the original fob since I didn't get both pieces back | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Scott Mars
    Thanks to the service team on programming my fob. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ joel
    Good work Carl. Carl is honest and forward with the expectations, good or bad. But as they say, the team that stands behind him is the best. They work hard to support Carl and the service department. Thanks to everyone ! | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ mjb85308
    Carl was my service manager. Great guy, great communication. The vehicle was in on a recall for a day. Arranged a ride share to get me home after dropping off vehicle. Would have been a nice gesture to run the vehicle through the car wash. Especially since it was for a recall. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ rose.cassidy
    I would recommend Autonation when looking to purchase. The sales and service departments make it easy to work with. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Santschi
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    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Heather Smith
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Travis Nester
    Very good company to work with. I traded in my 2020 dodge ram and almost got what I paid for it. Got into a wrx sti and couldn’t be happier. Josh and max were great. Got me in and out quick. I came knowing what I wanted. Got a great deal and had to be the best car buying experience. Interest rates are the only thing that rubbed me wr | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Dean Cameron
    The GM Joseph at this dealership is someone to do business with. 100% stand up guy. AutoNation is lucky to have this gentleman as part of their team! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Sean Leon
    The process was virtually stress free. Made the car buying experience enjoyable | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Hall
    Brought our 2016 Wrangler in for a known issue and one potential issue. Carl did an excellent job of listening to my concerns, as well as letting me know what to expect. While they were inspecting the vehicle, they confirmed both issues and found another issue in need of repair. The technician even sent me a walk around video to show | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Walter Leible
    | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Tom Hull
    Made a same-day reservation for an oil change. Was in and out in about an hour. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Gustafson
    They fixed our vehicles a/c. It took more time than we liked and costed more than we wanted to spend. The people in the service drive were friendly and went out of their way to make things better price-wise & cost-wise. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Miller
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    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Rodriguez
    great service | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ thejackowskizoo
    Keep the oil change coupons in the e-mail, but add the tire rotation. Good completion time. | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ steve
    Nicholas was very helpful and friendly, explaining things about the truck that I did not know. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Samantha
    I had a great experience with this dealership! Carl provided great customer service and the technicians treated my vehicle with care, which goes a long way!! I'd be glad to return to the dealership for maintenance of my vehicle!! | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ mike23srt
    Customer service was excellent. Carl is the best service advisor and always takes care of me. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ pipewelder007
    So far all my experiences at this location have been positive and handled quickly and coplete. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Samantha McClellan
    I went to the dealership for a few things and each of my concerns were addressed well. Carl provided great customer service! Overall, I felt the service to my vehicle was done with precision and care!! I'd go to this dealership again!! | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Jess Montgomery
    Best car buying experience I've had in Arizona. After talking to Dan on the phone, I scheduled a test drive of the new Dodge Hornet with plans for just a test drive. I came in and met with Dan. We walked around the new Hornet and I decided to take it for a quick test drive. They rearranged the showroom floor and pulled the vehicle | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ krista rook
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Stefan Dyulgerov
    Correction to my previous review: That dealership worked really hard to deserve their 1-star review! I attempted to contact their GM a few times, called their service department repeatedly many times and never got the chance to speak to anyone there - either they disconnected the line when my call went though or simply noone picked u | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ KenH
    We were trying to get a new Chrysler 300C & AutoNation helped us out. They put Josh Hargis on it and he kept us informed all the way along the process. Josh notified us upon the new cars arrival, and they got it ready for us. Josh went through everything on the car and helped us out immensely. Thank you to Josh Hargis and The AutoNat | Read Full Review
    6/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Rogers
    I bought the best extended warranty they gave they yet still have a when your car where they car When gentleman told me that way they get around is making you have to go to a third-party to pay for it out of your pocket. Trucks been there a week and a half still haven’t decided what was wrong with it. They’re gonna send it to a Nis | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael White
    It was busy but they processed me within a reasonable time and got the work done without to much wait. Staff was very professional!! Thanks | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ danjsimon
    The service was very quick and thorough and the staff and management were all very friendly. | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ nadineplittle
    Financing was a nightmare. Had to resign 3 times. Plus it took them forever to pay off my trade in. Needless to say I will not be going back to that dealership | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ hibbow
    Just say I am not very happy with what I went though for 10 days. No up dates , I had to call MYSELF I will not go back. | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ bryan dunkley
    Called Monday about 3:30 PM. Talked to Taz Asked for price on oil change for 2012 ram 2500. She said up to 107.00, I said I wanted full synthetic and it is a diesel, she said 107.00, I remined her full synthetic and it is a diesel, she said yes 107.00 plus tax, so I made appt. for Thursday. I was there early first in line, was served | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Brooks
    Had the best experience with my sales representative. I gave 1 star because the finance department is by far the worst finance department I have ever dealt with. We came in with our own financing and they told us they wouldn’t take a check from our bank. The told us we would need to go through them and they can make the deal with our | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Brooke Lashley (B)
    Carl in Service was great and very communicative about the service I was getting with my Jeep. By far best customer service! Thanks Carl! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Bawdenlb
    I had a hart time getting a hold. Of them they have to many go to voice manchien | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ chris petersen
    THE ABSOLUTE WORST CUSTOMER SERVICE EVER !!!!!!!!!!!!!!!! Nick Rodrigues is WORTHLESS as a service rep. My vehicle sat for four days and never got looked at . They would not answer any call or return any of my calls !!! People do your self a favor and stay as far away from this place as possible!!!!!!! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Greg Alvarez
    My Service advisor Mia was very attentive, Professional, and thorough! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Dragoon ABNINF
    It had been awhile since I went to AutoNation. The person that I used to work there with before had moved on after getting married. Went a couple of times since then and had sub par to ok experiences. Attitude and friendliness for was not present. Was more like you’re just there and that’s it.. so I have a free oil change so I might | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Venkat V
    I got my car recall taken care by Carl Ross. I worked with Carl previously also. He always takes care of my car and answers all my questions. Highly recommend Carl. | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ N1koG87
    I have been coming here since I got my truck, and I have received the upmost respect and care by their team. Specifically Nicholas makes my trips worth while. Always speaks to my kiddos and always finds the best solution. | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Nathaniel Fish
    | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Krystal Haxton
    Came here the other day, after looking at cars for a days, knowing exactly what I wanted. The man at the front doors was immediately rude, asked “do I need something” welll yes sir, I’d like to see about that vehicle, he proceeds to tell me “than go see it” At this point I was already over him, it’s 114 degrees out and you think I w | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Lauren.0417m
    I am still in the process of fixing a tire sensor issue but they are doing everything they can to help! | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Screenname
    Nick in service worked with a third party to help get the parts I needed for my van and helped with the warranty when the third party wouldn't work with it. It took a while to get the parts because the third party didn't really know what they were doing. Once Nick worked with the manager at the third and got the parts, everything was | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gregory Yazzie
    Had regular service performed on my vehicle. Also with check and top off fluids option, but after checking engine, I discovered the transmission dipstick cap was loose. The coolant level, washer fluid were still low. Had to top off later. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ MJ Croz
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ ccarlson1
    Carl Ross in the Service Department is the best in the business! Carl understands what customer service means. | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ chiquita5558
    Is close to my house and people are nice especially the service advisor Nicholas Thomas. I like the service but what l don't like they wash my car and made it dry in the sun and they didn't dry it with a towel, they left water spots on the car. But thank you very much! | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Owen
    This place is terrible… condescending finance department. Wasn’t willing to talk at all about financing options. They laid one document out on the table and said take it or leave it. I decided to go down the street to Autonation Ford, transferred the vehicle to them and finalized the deal. Bunch of clowns... | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris Lewandowski
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ salvatore cutietta
    Worst experience ever at a dealer. Took in my truck due to it not starting after replacing the fuel filter. Advised them might have air in system and that purging air from fuel system should resolve it. Well, my truck was there a week and the first diagnosis was a fuel pump (with 20k from new, highly unlikely) the second answer wa | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ John Lacrosse
    They had everything I needed except 1 seal. I didn't catch the name of the guy behind the counter, but he was very helpful. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Stefan Dyulgerov
    Messed up my 2021 Jeep in service. The car leaks oil after an oil change with them and there is a smell of burning oil, which was not present prior to them servicing it. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Cathleen Clifford (Moonbeam)
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    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Dino Pilato
    The service manager service person did not know much about extend the warranties. He led me to believe that he did, but he did not. He did not address the items I took the automobile in for. It will probably cost me another hundred dollar deductible to finish the work. They should’ve been done at AutoNation and I will be calling them | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Gerardo G
    Thomas has been very helpful and understands the needs of my car. Best service advisor and will recommend to friends and family thanks auto nation Jeep, Dodge and Fiat customer for life… | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Mona Raab
    The service guy Jason was great. | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ matt smith
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ oscar ortega
    they have good sale service but not good service after sales, after your buy they never solve the problems. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leslie Reeves
    I was told they would have my car for 5 days, turns out 5 looks a lot more like 14. Communication with the service advisor was minimal at best. Then to top it all off I was told by the service advisor if he didn’t get a good review he would fail. Well maybe do your job better and you would get a good review. We bought a first Dodge h | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Troy Turk
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Bogarin
    Took really good care of me they have a lot of inventory too choose from I got my Charger RT and I’m really happy with it I recommend it | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Joel
    Service technician Carl did a great job. Highly recommended! Advocated for me for warranty repairs and got me taken care of with spending very little money. Much appreciated. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeff
    Came in for service, repairing my Jeep of 2 manufacturer recalls. Greeted promptly, told what was to happen and finished within time promised. Nothing but praise for the service team here! | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jbaudanza
    Went in initially for a recall, car had a check engine light which was diagnosed. I was sent a text message with an optional choice to fix the check engine light. All communication was handled properly and well. 10/10 would recommend dealing with either service employee listed below. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vatic
    I have been to this dealer multiple times and did NOT have a good experience but this time I went in for a simple oil change and have them look into why my A/C recirculation fan was not functional even though it was on but via the push button and the touch screen. They are was returned to me with oil change completed and parts on ord | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ hotrats77
    Went in to see about getting a particular model and they helped me find just what I needed. Very good service. Everyone was helpful and took care of me. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard Cornejo
    I’ve had a terrible experience at this location until recently. There are a lot of service advisors that don’t care, aren’t knowledgeable and on top of it rude at this location. I unfortunately have had several rude and uncaring advisors BUT now I have NATE! He is a man with a hat and a goatee. If you guys are scared to go back or ev | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Carl Genco
    | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ pquinta62
    First of all we had to make an appt just to drop the car off. No one looked at it for about 5 days, had to Call Tina the service girl a couple of times before she responded just to say she had no idea what was going on 2 days later called again still no idea what was going on, they did not know the whole time if my car was under warr | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerber Collision
    On time and Jason was great with communicating and letting us know every step - Gerber Collision thanks you! | Read Full Review
    6/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard Cornejo
    I’m not going to lie to you guys. There are a lot of service advisors that don’t care aren’t knowledgeable and on top of it rude. I have had my car serviced here only because it’s the ONLY Autonation Jeep. I unfortunately had several rude and uncaring advisors but now I have NATE! He is a man with a hat and a goatee. If you guys are | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Steven Nouzovsky
    Have been coming here for years | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ paynevj
    Everything went really well. Went in, told them what I wanted and left a few hours later with my dream car. Thank you! | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Shewhoisgreat
    Just went in for an oil change and tire rotation so I only have experience with the service department. Mia was helpful and get me in the loop for things like software updates and when my vehicle was done. | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bahjat
    My service advisor Carl was great. He explained the process as to how and when we will be getting our car serviced. Although it was not the most optimal approach, Carl was on top of it and made sure that we understood the work done and delivered the car back on time. Very happy with Carl performance and honesty. | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ ERNIE.NAVE
    I am a satisfied customer. I have used this service center since 2002 for all my vehicles. | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ armstronganna091
    Nice Service team to work with and good follow up. Mia did a good job reviewing what my next service due was. | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ S.vasquez248
    The staff was amazing. They were quick and efficient and listened to everything I asked. They made the buying experience super seamless and easy. Would recommend to everyone! | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Chavez
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth K
    The staff at the dealership were very nice - explained everything clearly, even in-depth finance questions. The most important - they did not pressure - there were extra options of buything things and they were simply showed to us, explained to us and then asked if we wanted or not. We chose no and that was that ! Very rare experienc | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Clint
    I have bought multiple vehicles from this dealership and they have always been honest. It’s not like the normal experiences I have had at other dealerships where you’re there for hours and they send 2-3 different people out trying to make a deal happen. I was in this time and had a deal in 20 min. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ nathan LW
    As a buyer located in Florida I was concerned the remote inquiry process would be an issue. These concerns were eliminated immediately though because of Autonation North Phoenix's professionalism and responsiveness. The sales rep Feven was extremely accommodating to my requests and quickly got back to me with whatever information I r | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Adrian Valadez
    Very thorough, easy to work with, efficient and delivered as promised. One of the best experiences purchasing a new vehicle. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Medinajesus562
    Our experience was great , the financing department could’ve provided better customer service . But overall, it was good . | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve
    To begin with, when I booked an appointment to service my Jeep, the service was not booked as one of the free services I was offered when I purchased the car, but as a service I had to pay for. Fixed that myself. When I went to the dealership, they tried to up-sell me on an additional service, which is nowhere to be found on the Jeep | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ desbah3
    Customer service was amazing. Very helpful, took their time to help me find what I wanted. Paperwork was quick. Everything went smoothly. Def. recommend this dealership. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYNTAFOYA
    Service Advisor Nate was knowledgeable and attentive to my service needs and understood the problem as I described them. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Frank Scavetti
    Tina was great.knew what I needed when I talked to her. Brought the truck in was done in a couple days. She kept in touch the whole time. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Natalia Carnevale
    Unfortunately I would not recommend getting services completed at this location. The customer service is not as one would expect. Not once but twice we had issues with our appointment. They were supposed to do a check over the entire car and we drove away with an empty inspection sheet. I followed up with them and they said if it’s i | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Medranocrystal
    Excelent service,and a fun experience the lyft ride was of great convience and certainly highly appreciated’. My service advisor Jason Smith was very helpful , kind and very attentive ,I highly recommend auto nation. Thanks for the wonderful ,service and experience I look forward to my next visit, respectfully Crystal.M | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dino Pilato
    The service manager service person did not know much about extend the warranties. He led me to believe that he did, but he did not. He did not address the items I took the automobile and for. It will probably cost me another hundred dollar deductible to finish the work. They should’ve been done at AutoNation and I will be calling the | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ steve butler
    Not enough room here for a legible review. I have bought well over 50 cars in my time and my advice to you is simple. Go anywhere else, besides AutoNation. Their word and written policies mean absolutely nothing. They are bullies with no regard for an individual customer. Do not even drive on the lot. You are a number to them. | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ russh64
    Service writer and system was excellent. Very convenient for a dealer oil change service. Also good price | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ sunwesttech
    I was very impressed with Jason my service adviser. He kept me informed of my jeeps progress and made sure I had transportation. | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ butch.kohs
    Quick to greet you. Service Advisor was friendly and professional. Work was done on time as promised and car was washed before return. | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Woody
    Very nice service rep ??. I was surprised when they provided a ride home and back to the dealership. My Jeep was washed and cleaned. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Montano
    I thank Jesus everyday that I purchased the Vehicle Protection Plan when I bought my vehicle from Autonation. It has saved me so much money in oil changes and tire repairs. The staff here at this location is so helpful and efficient! Don’t go anywhere else! These guys have it together, with knowledgeable staff and prompt service! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Bankstonarielle
    I appreciate the transportation accommodation and service advisor for keeping me informed about my vehicle. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Schnack
    Made an appointment for service, and when I arrived I was told that they couldn't work on it for 5 days. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Scott MacAlpine
    I was not able to book an appointment on line so I showed up for service and Tina squeezed my vehicle in and got me on my way quickly. She also took the time to explain to me what is covered in the service plan that I purchased when I bought the vehicle. That was something that the sales person or the finance person would do at the t | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ BV&S Construction LLC
    The young lady that took care of us in the service department was great! She was kind and courteous. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ mzaharna
    AutoNation provided excellent service during my recent visit. The staff was friendly, knowledgeable, and efficient. I highly recommend their service department. Special thanks to Carl and Mia | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ LISAMJOHNSON524
    I took my Jeep Wrangler for routine oil change and received excellent customer service from Nick and team per usual. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ cactus442
    Mia is a great addition to your customer service team. I arrived at the dealership for an oil change without an appointment, and she was able to not only fit me in, but had my truck ready and washed in 90 minutes. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ writetovb
    Excellent service delivered by Nicholas Thomas and the repair staff on a substantial repair on my vehicle. | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Knurlconnie
    The side window wouldn’t roll up in my Fiat. Jason arranged for a Lyft ride home after I dropped off the car. I was pleasantly surprised when he called to say it was repaired & ready for pickup. I have the extended warranty so it only cost $100. I asked Jason when it expires. He said “Never!” Thank you to all the fine professionals a | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ pastorstevebutler
    My friend got a fairly decent deal on a good car here on May 9. A 2022 Didge Cgarger Scat Pack. The car was much too powerful for her. She returned it, within the days and miles specified in the AutoNation, full refund for any kind of car, with no questions asked return policy. Joseph Asadi, the general manager, gave us a quite astou | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ TLahm
    I made an appointment to have my jeep serviced with Jason for Friday, May 19th at 7:30 am. After pulling into the service area, I was told they would have Jason out to meet with me. After waiting for 5 minutes, no Jason. I was then told that Jason was in a meeting with his manager and would be out to meet with me soon. After another | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Frisbie
    Great service! The service shop quickly and effectively determined the root of the issue with my car and got it back up and running in no time. They worked with me in every decision to help find the most effective and affordable option and I'm nothing but grateful for their expertise. Jason was very professional and incredibly help | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Billy Plant
    Traded in my 16 ram 2500 for a new 22 ram 2500, the process was smooth and Emilie was patient and understanding as I found my new truck. In finance, Michael made the process quick & seamless | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Deines
    Jason Smith even answered question about a future purchase for a new driver. He also listened to prior experiences that wasn't so pleasant and made me feel heard and appreciated. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Wyly Wallace (Wylygirl)
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ gina basinger
    They are all extremely helpful, especially if you are confused about anything and kind | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Carnaghi
    Knowledgeable and friendly Technician, great service | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Bartels
    My car failed emissions because there was an issue with my OBD sensor. This had been used at this dealership in February the last time. Even though they were not positive it was due to anything they had done, they took care of it for me. They had to order parts which took a little longer but Nicholas kept me informed as he always doe | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ John Rivera
    Great service, Carl always take care of me. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Msalaz20
    They were very helpful and did everything possible to get me into my new gladiator. They all worked together as a team | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ dmadrid6969
    FINALLY A SERVICE ADVISOR WORTH KEEPING AND GOING BACK TO THANKS JASON SMITH I WOULD RECOMMEND HIM TO EVERYBODY | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hardenbrook
    4 weeks they have held out vehicle and have done zero repair. No loaner car, promises to call warranty company never follow through. Lies and incompetence. The GM finally said he would make it right, we drove out to get a loaner car where they directed us. Now we are here, no reservation, no one over at the dealership will answer, in | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Jim Fishback
    I had a recall on my truck but was having problems because the part wasn’t available. AutoNation scheduled the truck and I called the day before to confirm the part was in before I went to the dealer and had my wife follow to pick me up. The transferred me to parts who confirmed the part was there. When I arrived in the morning I was | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Brandoncammarota
    When I first bought the car two years ago I wasn’t really happy with my purchase but due to the service department I’ve gained to love and be truly happy with my car. Carl in the service department has always been honest he understands money can be a problem and helps out. He knows when it comes to cars I know what I’m talking about | Read Full Review
    5/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ wolf
    Carl the Service advisor I had for my for my appointment was very courteous, polite, and pleasant | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ ggmc6072
    The dealership was staff was very friendly, and the salesman Theo who took care of me, did a very good job of keeping me informed, and Theo also was very knowledgeable about the information he gave to me in regard to my vehicle. I had a great experience with the staff, and I had the pleasure of speaking to the GM. the GM was pleasant | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Conforti
    Went into Autonation to take care of a few recalls on my vehicle. Upon arrival I was greeted, "checked-in" and directed on where to go. Mia was amazing. She got the info she needed, asked if I had any questions and had me on my way. I was late getting back to the dealership after work and Mia made sure to stay in touch with my throug | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl McDonald
    Theo Thurman took very good care of me and was very professional, whatever wasn't right with the vehicle such as some sun damage, he arranged for me to have that taken care of within a couple of days it was done. He was very thorough every step of the way! there are some pits in the paint on the hood, which he told me I have to give | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Bill Prosser
    Service advisor, Nicholas Thomas made the difference! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Joanne Stafford
    Great service experience. Scheduled appointment and I was in and out in the time frame expected for my service. Important on a Saturday morning. Thanks Tina and service team | Read Full Review
    5/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Trent Young
    They have failed to learn the most basic principle for any car dealer. Never ever lie to your customer! I walked in the front door with full intention of buying a jeep wrangler Rubicon. The salesman was rather nice and polite. However, within 35 minutes the lies and deception started. Lied about that availability or warranty through | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Branden Hooper
    My service advisor Nicholas is great! I had couple of recalls on my 2022 Ram that needed attention, Nicholas for months rescheduled me out every two weeks tell the parts became available. In my opinion this dealerships customer service went above and beyond. Thank you Branden | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Nick Buchanan
    Service was great. Staff was friendly and had knowledgeable members on site. Took care of vehicles on site. Remained professional throughout experience! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Patrice Giddings
    Loved my experience here . | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Peterson
    Pleased with service received, from check-in with Nate to getting car after oil change and tire rotation. Even provided car wash. Communicated it would take extended time due to how busy they were (on a Friday) but offered ride w/in 10 mile radius. Found best days to go are Tuesday or Wednesday which I will do next time. | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Pendleton
    4 stars only because they said it would take 2 hours and ended up taking 4. | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Trent Young
    Awesome and rather perfect. Not one of my insurance companies favorite places… but their work, attention to detail, and customer service is flawless! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ HowardHouseOfPaws PetiteMiniGoldenDoodleBreeder
    Nate was very helpful and knowledgeable. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Petey Torres
    First car I bought from them everyone was very friendly, Pedro helped me get into an amazing car great car buying experience will definitely be doing business in the future ! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Myllie Blanton
    | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ banksrandy12
    Got a new key reprogrammed and oil change done. Exactly what I wanted and nothing more. Would recommend. | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ seansmd
    Except treatment and process, Jose and Peter are great to work with. Transparent and direct. | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ MAX602
    Jerry took care of us from start to finish it was a great experience. Thanks | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Robles
    Overall a very easy and pleasant experience. Had 3 recalls on the truck. There were no surprises and work was completed in quoted time. Only reason I'm not give 5 stars is they didn't have parts for one of the recalls, so I will have to make another trip to get the work completed. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Erik Hall
    My Wife and I bought our first new vehicle from them in 2007. We used them for all maintenance and services and absolutely loved them. But in 2021 we lost our lifetime warranty and max care because the vehicle had to be inspected every 5 years. The 5 year stipulation was not in our 2007 contract but in 2014 I was informed by my servi | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Logistics MS
    good | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Rick Cozad
    Very professional thanks again | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Arlene Lamp
    Our service provider was Nick Fernandez and was very happy with the service he gave us. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Melinda Ennis
    GREAT SERVICE!!! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ brian
    Tina did a great job for us. Thank you. Tina, Tina, Tina, Tina, Tina, Tina. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ pnoel26
    From the moment I walked in to this dealership everyone I encountered was friendly and helpful. Highly recommend this dealership to anyone looking for a vehicle. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ destiny manley
    | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Sean Dougherty
    Very responsive and delivered on commitments, seek out Jose and his boss Peter. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Keith Connors
    Sorry helpful | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Chris Suydam
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Aklomakema
    Service was great. Service rep Mia Lusk was great and addressed my needs and concerns.. Thank you. | Read Full Review
    5/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brian.rairdan
    Tina and the crew at Autonation North Phoenix did exactly what they said they would do, that means a lot to me. I had a great experience getting my RAM serviced. Thanks, Brian | Read Full Review
    5/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tara Thomas
    | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Guy 916
    | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ ashley_pendleton
    Bought my first car here and continue to take my cars here for oil changes. | Read Full Review
    5/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ pb7359a
    Took too long to change the oil........................... Five hours? It seems they good streamline the service a little better by separating Maint from mechanical work | Read Full Review
    5/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jcastro306
    Great service ,this is my third car with them ,and every time is a excellent experience Thank you | Read Full Review
    5/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ TerryMcgee8911
    Customer Service was great and service was done in a timely manner. I will definitely be back when I need more service for my vehicle. Thank you. | Read Full Review
    5/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Justin Yamanaka
    Great customer service at the service center. Was able to get in and out in a timely manner. | Read Full Review
    5/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brandilyn Hill
    The sale team did an amazing job, everything was painless and went smoothly. Helping me to find the model of jeep that fit my lifestyle. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Newland
    | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Escudero
    Service department has improved with the waiting period from 2-3 hours to an hour or less but also concerns me if they're doing all that is needed. Customer service is definitely a plus. Only problem I had was having an alert taken off my dashboard that I have to be inconvenienced to go to another dealership to have it removed becaus | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Sean
    Service is good and the price is reasonable | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Brea Bennett
    | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ jeepsteve
    I felt like I received a good price. Sales and Finance were easy to work with. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raymeenichols
    Very good service. Service completed in a timely manner. I am very satisfied with everything | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bret Richardson
    The people working there were very professional and polite I just thought it was way too expensive so I give it 4 out of 5 stars | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Mark Hess
    Smoke and Mirrors. Buyers beware! AutoNation airbrushed body damage on a $40,000 used car that I purchased from them in February 2023. I did not notice when purchasing the car because the damage had been nicely covered up. The paint work was noted on the second page of an AutoNation service report that came with all the car's pap | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Velez
    Love the car. However, I was owed 12k back to me from a trade. 3 days later I still down have my money. Im pretty sure when you buy a car they don’t let yo Lu take the car home if u don’t pay the down payment. Ridiculous. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Mark Hess
    Buyer beware!!! Airbrushed paint (to hide body damage) failed three weeks after my purchase from AutoNation Phoenix North. The AutoNation service invoice for preping the car indicates the work was done by AutoNation. However, AutoNation Phoenix North says it's my problem. Unbelievable. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Eddie Vandenburg
    Promptly took care of my work truck once I let them know it was time sensitive. Got right on it and got me back on the road. | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Oscarson
    This place sells vehicles that are unsafe. They are also not truthful. I was interested in a car that had been at their dealership for over 3 weeks- first red flag. I set up a time to view it and was told “the keys were locked up in detail, it can’t be driven”. Then I come a different day- the car couldn’t be found, we were told the | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Jake Ephrim
    Purchased here recently. Wish I didn’t. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ k kk
    If I could give this place and Bryan Gradillas | Sales Associate a few —stars I would. Worst car sales idk if I should call him a man. Definitely doesn’t act like one. Find somewhere honest and reliable and true to theirs words because this one and this place are full BS!! | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Gene Filosa
    From New Jersey and had to have van towed to the dealer. After I explained the we were just passing through the service writer I think his name was Nate and Tina on short notice had my van in a service bay and discovered it was a minor fix. Evan though they were very busy they got us back on the road very quickly. | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ twoweelrat
    I have purchased two new vehicles here and would do so again. Plenty of room in service waiting area and is comfortable | Read Full Review
    4/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ rene.robert
    Excellent service - in and out in the time frame advised- Carl Ross did a great job of handling my service needs. | Read Full Review
    4/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ tdagenhart
    This was my first smooth oil change here. Quick and responsive. Wish they had rental cars so I could get my car looked at for other issues, this is big inconvenience. Markus was attentive and very friendly. I can see they're trying to make positive changes. FINALLY!! | Read Full Review
    4/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bo Buchanan
    I have been taking my Jeep her for over 10 years. Even after my extended manufacturers warranty Expired, I still continued bringing my jeep to this dealership. My service Rep. Carl has been excellent to work with. He always gives me options, tells it like it is and never pressures me to do service I don't want. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Leslie Cox
    They did a good job | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ Erectus Maximus
    Service Manager was great but the facilities need work which was underway. The sales showroom was much better . Compared to other waiting areas at other dealers . This place is very lacking in snacks . 1 TV with volume nearly muted .. No vending machines & AC was poorly adjusted so after sweating for an hour walked to showroom . Luc | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ goal.online-0k
    My experience with the Service Department always goes above and Beyond. Markus was incredible. Thank you | Read Full Review
    4/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Meegan Peoples
    I had terrible experience with manager I took my vehicle in for a oil change and to get new battery. Soon as I left of course they were close so I left message for manager. Explaining to the manager that my battery light came on. I just paid for a new battery He told me there was nothing he could about it. I wonder why because they n | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ EDMAC123
    Staff was great and courteous. Selection of vehicles was very good. Overall a very good experience | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carmen Marie
    Convenient location with excellent Service Rep Nicholas Thomas. He is consistently reliable, thorough, and helpful. | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lyle Arnheiter
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Anthony “Desert Fox”
    We came pre-approved with our personal bank and called to update the information with Autonation finance our direct person Charlie was not available, we were given “manager” ALI who we advised we had just completed conversation with the bank and wanted to send him the approval letter and dealer letter from the lander. I asked for his | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Jarrett Johnson
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Smith
    They helped me as much as possible | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ danny ragsdale
    i was very disappointed not getting my lift supports they were under warranty | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Denny
    Fantastic service department. Casey was fantastic. He went above and beyond servicing and coordinating with John is the parts department to complete my Jeep Wrangler. John in parts is the best parts guy I've ever worked with. | Read Full Review
    4/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ David
    Johnny was the best to work with very pleasant and helpful. Heston made the paper work easy. | Read Full Review
    4/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ higilara
    Great stuff friendly and helpful on time always they send me a reminder all the time I really appreciate it honesty Nicholas help me I will recommend to everyone | Read Full Review
    4/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ David May
    The entire staff was great, Johnny could have not been nicer or more respectful | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Kloud
    | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Andy
    Buyer Beware. Review updated for the past month and no response from autonation to resolve. I've been dealing with autonation since December 2022, with unanswered phone calls and emails by Bruce Edwards and Max in Finance. When Max replies, he lies straight to my face and provides 0 service. I guess a lie is better as Bruce has not | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Ted Ballinger
    I have been trying to get into a Gladiator for about a month, was in a lease on a 2022 Jeep Grand Cherokee Limited L that I desperately wanted to get out of. There were a few options that I wanted on the Gladiator, Alpine stereo, remote start, tow package, and universal garage door opener. Worked with a couple of other dealerships, | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ schmidlinsr
    Carl is squared away! Gives great information and is willingly to answer any questions that you may have | Read Full Review
    4/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Megan Brown
    This is not against this service department or any other service advisors other than mine. My car is fixed and seems to be working fine now. I made my service appointment for my a/c a month in advance, and when I showed up to my appointment my service advisor (Nicholas T) was wondering if anyone had called me to tell me they don't wo | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Andy
    Buyer Beware. Time to engage the better business bureau! Review updated for the past month and no response from autonation to resolve. I've been dealing with autonation since December 2022, with unanswered phone calls and emails by Bruce Edwards and Max in Finance. When Max replies, he lies straight to my face and provides 0 service | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Zetty Venegas
    Muy complacida, especialmente con Natan muy buen trabajador Muy paciente, educado y cariñoso con sus clientes También hubo otra persona que no se su nombre pero que me ayudó también a resolver mi problema Es mi primera vez en la cuidad pues me acabo de mudar de estado y aun así me sentí como en casa Mil gracias a todos | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Jim Schwalenberg
    We had a late doctors appointment. On getting out our van wouldn’t start. We were a little stressed. We have used Nicholas Thomas in the past with always excellent results. He was there for us again when we needed him. He was able to diagnose the problem quickly and rectify our problem. Great service. Thank you. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Higinio Lara
    I just want to say thanks to all staff because from the time you enter the parking lot always it’s someone guiding you and they get to you soon as you stop Nicholas was great helpful knowledgeable and friendly I would recommend autonation Chrysler for service Thanks again Nicholas | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Kennedy
    Josh made my experience at Autonation unique from any other dealership I visited. His interactions were very relaxed, he took time to hear each point I made on my car buying process and was always willing to accommodate. I feel one of the greatest things that set him apart is I never felt roped into buying a car. I feel that it's com | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Makyoga15
    Carl was amazing and went above and beyond for me .Autonation was unprofessional and he helped make things better | Read Full Review
    4/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert
    Over torqued the EcoDiesel oil filter causing low oil pressure and they couldn't get me in for almost 2 weeks. 2 minute search on the internet found a common problem is a Low Oil Pressure Alarm if you over torque the oil filter. Found filter torqued to over 30 ft-lbs. Torqued to correct amount 25 nM (18.44fl-lbs), which is stamped on | Read Full Review
    4/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joe Harden
    Great customer service | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Ray Lane
    After being very honest about my disappointment I feel it’s time to share there is marked improvement. It appears the new Service Director has been working through years of management neglect and is making progress. My most recent engagement for my 2019 Ram was with Nick and I was super-satisfied with Nick’s attentiveness and commun | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Johanna Lopez-Marine
    | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Rbrannen1302
    Service department will not return calls, don’t care if they lose a customer. And lied about having loaner cars. | Read Full Review
    4/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Crockpot4
    The staff was prompted got me in and out no issues very friendly and knowledgeable | Read Full Review
    4/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lourdes Lopez
    | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Thomas
    I'm never coming back here. It took two months to get our contract. Every time we called, the finance person would say, "Okay, I'll be sending it. Even after confirming the email address multiple times. Still never received until just last week, April 7th. Unpon reading it says in the contract that they are charing us for maintenance | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Venkat V
    I got my car in 2021, so far, I have had exceptional service from the dealership and all technicians. Only, there is delay of parts from Chrysler. | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Yue Jiang
    I was helped by a gentleman named Nathan, he absolutely took care of all my problems. Thanks for an excellent experience. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ John Harper
    I had an excellent service manager help me with my Jeep Renegade. Markus at Jeep/Dodgers North Phoenix! Thank you sir, John Harper | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Vdaniel.16
    The service was great. I was there in and out very fast and good service. | Read Full Review
    4/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Damion Bright
    Horrible customer service! Carl in the service department was extremely rude to my wife when she brought the vehicle Back in for a second time due to the lack of fixing the problem! Do yourself a favor and go somewhere els. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Momberger
    | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ lgawan
    I had a 10:00 AM appointment. I was on time possibly even a few minutes early. I asked the tech how long it would take as I didn't have anyone to pick me up unless a rental car was available. He said he could get me an Uber but only if the distance I was going to was only 12 miles away - it was not. He said the repair time was about | Read Full Review
    4/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ azdoghunt
    Thei4 service department doesn't return calls and work was substandard. They have gone downhill. Really sad. | Read Full Review
    4/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark Hess
    Smoke and Mirrors. Buyers beware! AutoNation airbrushed a body blemish on a $40,000 used car that I purchased from them in February 2023. I did not notice when purchasing the car but the body damage (that had been nicely covered up) was noted on the second page of an AutoNation service report that came with all the paperwork. 3 w | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ mekahEl theknowledgesponge
    Excellent service as always, been going there for 3 years plus. | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Mueller
    The rep we had was great with communication | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Marcella Naugle
    My service adviser Matkus was really receptive to why I came in. Changed the way I submitted my request gor service to save me money and asked extra questions to get a better idea of what was wrong. Also I did not ask but he went ahead and completed a recall that was on my vehicle. Very satisfied with my experience. | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ jesus ortiz
    Nate was so helpful and courteous. He made sure I was well informed from the start. I appreciate him being such a great employee. | Read Full Review
    4/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ KenH
    We had a recall replacement of a passenger airbag on n/c warranty needed on our Chrysler 300 SRT8. We had asked Nicholas to be careful with our car, no car wash & please avoid door marks as it is one of 268 built. Nicholas our advisor was very good to deal with bringing it in and picking our car up. The mechanic who worked on our car | Read Full Review
    4/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Borunda
    Brought my 2013 ram hemi in for ticking. Took them 3 weeks to tell me the cam bearing were worn out to the copper and a new engine would be needed that took another week which wasn’t bad. Also since I had to stop by in person till I met Carl he was communicative and respectful. He is the only reason this place gets a star. Also upon | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Mike Collins
    After going to two different dealerships who refused to help I went to the parts department at AutoNation to try and find a replacement key for my locking lug nuts. The gentlemen behind the counter went through a dozen sets of lug nuts to find a key to match and then tested it before I paid for it. I know it doesn't sound like much | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Heather F
    Recently had my Grand Cherokee serviced and Markus took fantastic care of me. I had a very pleasant experience waiting for the work to be completed and it everything was well taken care of with my Jeep. | Read Full Review
    4/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lionizer
    Service coordinator was extremely prompt, attentive, and responsive to my needs and time constraints. Now you have at least fifteen words. What a stupid and arbitrary requirement for this field. | Read Full Review
    4/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ sairoza
    I had a wonderful experience with buying a new SUV and trading off my Cadillac sr. I will definitely be send everyone I know to this dealership | Read Full Review
    4/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dave
    The prosses was easy, excellent service from start to finsh. From setting up appointment, being met as soon as I arrived, picking up my car after service, simply excellent experience. | Read Full Review
    4/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Andrewgkinsey72
    I had a great experience buying a new truck from automation Last week when I bought my new truck. | Read Full Review
    4/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Queen V
    A++ service from Nicholas! He took great care of my vehicle and gave me updates during the process since my vehicle was there for a few days. Ive been taking my vehicle here (where I purchased it) since 2018 and Nicholas has by far provided the most excellent service. Fair prices and quality work. Thankyou! | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Tyra Starr
    Mr. Gaines was very professional and very welcoming | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Garcia
    Great job never had bad experience | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Sparky
    All of my Chrysler Pacifica Hybrid service has been handled by Carl and the Autonation team. Appointments are easy, service well explained, waiting area is comfortable and my van is in great shape. | Read Full Review
    4/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Harald Straten
    Mike Franklin at the Service Department did an excellent job and helped me all the way. Thank you. The General Sales Manager Peter Pasiakos answered all my messages immediately. And I had a lot. Thank you also. | Read Full Review
    4/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Derrick
    Carl has been the best advisor, he is always nice and pleasant to work with, always up front about everything. Thanks for your hard work Carl. I appreciate you. | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ egmfarms
    I bought my Titan Platinum Reserve last fall, I couldn't have better service, I returned for service ????? again last week, great people to work with | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Njharrel
    Overall, they did a pretty good job. Theo went above and beyond with our purchase. The issue I have is with Mario. Since I spoke “briefly” with him online, he put my name in the spot book, he gets half of the sale. He is also the main contact. He has been less then helpful. Theo has done all of the communication. And is making the ap | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ A
    Buyer Beware. I've been dealing with autonation since December 2022, with unanswered phone calls and emails by Bruce Edwards and Max in Finance. When Max replies, he lies straight to my face and provides 0 service. I guess a lie is better as Bruce has not returned one call or email. I've been asking for my simple warranty cancelation | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ Teresa A
    | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ A
    Autonation is a scam and will do everything they can to rip you off (see BBB complaints and ratings for more details). I've been dealing with this company since December 2022, with unanswered phone calls and emails by Bruce Edwards and Max in Finance. When Max replies, he lies straight to my face and provides 0 service. I guess a lie | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Lee Clugston
    Best service ever. Best service advisor I have ever had before. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ James J
    Excellent service for an oil change. A slight glitch, but Carl Ross, my service advisor went above and beyond to correct it. This is my go to place to service my Challenger. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ befiecer
    my adviser found a way to replace the part that I been waiting for over a year | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ shawniecabe69
    Nick Thompson is the best service advisor. He is courteous and friendly as well as knowledgeable. | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kamishky
    Awful experience with Service. We have bought 20+ cars from different Autonation dealerships over the last 15 for different family members. This service department was a level of awfulness we have never seen before. Jeep was dropped off and they had it over a month. They wouldn’t return calls we had to text, call and go in person. Se | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wen C
    Hope and pray your vehicle never has a warranty issue because they will put your vehicle on the back burner and forget about it. The van has been there for weeks. Zero communication for a repair that could have been completed in two days. They clearly don’t value their customers. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Potes
    Excellent service. Had my truck ready for pick up same day as drop off. | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ nataliegallo213
    The customer service was great. Drop my car off on a wednesday and by monday nothing had been worked on other than driving it to find only one of the issues. | Read Full Review
    3/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stewart and Cathy
    Nick Thomas is great! He is always helpful, he has been our service person for the last 3 years and has always been great to work with. | Read Full Review
    3/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chris Sebestyen
    Service did a great job keeping my Jeep 4xe Rubicon in tip top shape | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ httttpp
    She is so nice, with positive attitude. kindly feedback me lots of questions. feel enthusiastic and bring me take care of the car detail. | Read Full Review
    3/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Flo Begu
    Buying the car is just like any other dealership so nothing to talk about there. The customer service is a 0 though. They’re very helpful when you walk in to buy a vehicle & give them your money but once you’re out the door, they’re done with you. Everyone is always too busy to answer the phones & never return your calls. Just this w | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ mhhenrick
    You guys are awesome! Nick always takes great care of me and the rest of the staff is always very helpful! I recommend you guys to all of my friends! Please keep up your great customer care! | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Eileen
    Service department did not provide sufficient communication about status of my vehicle repair. Contacting a live service representative was extremely difficult and voicemails I left went unanswered. | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ glochris.anaya68
    Poor communication in service department. I have never experienced it. I went there to find out what was wrong with my car. I called for three days and find out the number that was given to me must have a fake number and voice mail. After calling and speaking to the appointment dept, I finally got answer. It took a week to get an ans | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ James Miller
    | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ James Anderson
    My name is Tom Jetter I bought a 2023 Dodge Challenger from Auto Nation and they were very professional and it made the transaction very easy very satisfied with their service and dealership. Highly recommend and I give them an A+ for customer service… | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ John S
    Buyer beware! (Bate and switch tactics) My daughter just bought a used vehicle from this location. We ended up spending 6 hours with her while the paper work was being filed and completed. My daughter, Brianna, wanted to return the car because she didn't like the financing. The financing manager couldn't get the rate he had promised | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Adam.oller35
    Very helpful and mindful of my time. Both Hayden and the manager were understanding and willing to work with me. Would definitely come back in the future. | Read Full Review
    3/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carolyn Hay
    Waiting room is nice. They’re very good at keeping you up to date on everything and making you feel comfortable | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ j4tuna
    Nicholas Thomas does a great job making sure things go well and has genuine concern for the client. | Read Full Review
    3/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sergio L Morning
    I was shopping for a mini van, Jose the sales person made it easy and did good getting me in and out of the dealership. I got the van I wanted for the listed price and did not get played into going up there so they could change numbers on me like so many other dealerships are doing right now. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Teah Smith
    Just want to say Carl Ross in the Service Department was wonderful to work with. He was friendly, understanding and worked with us in being patient till we could find a way to leave our vehicle there. He updates us as promised and made the whole Jeep problem so much less stressful than what it could have been. Thanks Carl for all you | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Vee Json
    It was a great experience and I was thankful for everyone who assisted me. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Hayley Lee
    Carl was amazing and so helpful. It’s overall a slow process but he communicated really well with updates. The negative is for how long they had my vehicle I wish the covered more for a rental. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Mark Winemiller
    After making an appointment to have my car checked (at least 3rd time for the same problem), I had to reschedule for another day because it was going to take some time. After I took it back for the scheduled appointment, it took several days before they even looked at it. They had the vehicle for over a week without doing any repair | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Adrienne Hart
    Phone service is lacking. Please hire people who want to work. Called 5:15 service dept turned off the phones. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Jenn Burch
    Great experience. I worked with Theo and Bruce. Best car buying experience i've had. Usually it's all good with the sales guy but it's a nightmare once i get to finance. Not this time. Excellent experience all around. Low pressure, no gimmicks. I did have an issue getting my own money out of my own bank account, but they worked with | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Mauja F
    This location gets 4 stars simply because theres always a run around the dealership to figure out who I need to talk to when I have questions or meed a service. Aside from that theyre a good set of people who helped me get my beautiful Jeep! | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Danielwshelton
    Tyler and Brian were very nice, we were able to get a fair deal for both parties. There were a few minor snags with delivery and closure. 1. The odometer affidavit and purchase agreement listed 9 miles on the odometer and when we went to leave the dealership we noticed it actually had over 300 miles (this was not disclosed until afte | Read Full Review
    3/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christian Cledera
    I called in advanced and spoke to Steve. When I showed up Steve had the truck ready to go. He was extremely helpful, along with the whole staff. Definitely can tell my wife and I was being taken care of. Would definitely do business with this location and Steve again. | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Malea Cartwright
    My complaint is that Shelby Bass has failed to provide me with any type of assistance when I reached out multiple times in person or via email to get answers regarding my tags. Her demeanor was unprofessional and not customer service oriented. I am appalled with the way she has treated me and my aunt who I have asked to step in becau | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Simpson
    | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Terri Widmar
    Carl is great to work with! | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Alfredo Mijares
    | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Alvarez
    Great service | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Jason Brinkley
    Autonation North Phoenix saved my auto-buying experience, I thought I wanted a Kia Carnival, but then I found out KIA dealerships are robbing people charging 10k over MSRP. I knew the Pacifica was a better car, so I was surprised when I called Autonation North Phoenix, they quoted me a price under MSRP, and advised me that I could a | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ anoel830
    Treated with such great hostility I brought my Jeep in for a recall repair they took care of me. | Read Full Review
    3/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ e35dan
    Our service was performed by friendly, professional staff that ensured everything was as it should be. Promptly completed and to our complete satisfaction. Our service rep Nicholas Thomas was excellent to work with. | Read Full Review
    3/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dennis b
    good visit for a oil change. will be back again. Markus gains is a good service advisor. | Read Full Review
    3/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jesse A
    I honestly was extremely happy with my experience here UNTIL 3 weeks after I purchased my new car. The salesperson Emilie called me to ask me to send the photo of my vin. When I bought my car I looked at 1 car, test drove 1 car, bought the car. They had systematically sold me the WRONG car. A car I never looked at and sure as heck | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ hohmanbill
    Great, prompt service. Repairs took less than 30 minutes. I was very pleased. I will return for future service. | Read Full Review
    3/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joeesco2
    We find the service here to be outstanding. We appreciate our rep. as he is always professional, communicative and efficient. We have had several jeeps and for each one we have received the same high quality service from our rep. And the entire service team. | Read Full Review
    3/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lynn Mullican
    I always take my truck here and get great customer service experience. Everyone here is nice and knowledgeable. Thank you! I appreciate you! | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Maria Vittorio
    | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Cesar Rocabado
    | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Rolando Verdecia
    | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ darlyncatarroja
    Bought my car here and got an oil change twice now. It has been a pleasant experience. | Read Full Review
    3/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ jpalmerjr
    Super service and professional staff. Very easy to schedule service great facilities would highly recommend them | Read Full Review
    3/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jade Noir Bonney
    Very quick, awesome service by these guys! I got told from another jeep dealership that reprogramming my key would be an all day job, but these guys got it done in an hour, maybe a little less! Super easy, painless dealership visit!!! Thank you, you guys!! | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ Dale Pedersen
    Carl did a fantastic job of getting me in and taking of all my needs. | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ Rob Moore
    | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ wheelin1971
    Carl did a fantastic job of getting me in and taking care of all my need. I will definitely be going back for service. | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ puregrace76
    Service was super easy & fast , staff provided friendly & excellent service! The waiting area was clean & nice | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ SHARON.SCROGGINS53
    My Chrysler Pacifica has found a home for maintenance with fabulous customer service! Thank you | Read Full Review
    3/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lone Wolf
    | Read Full Review
    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Bill Wood
    Don’t go here for service! My jeep Rubicon tailgate would not open. When i pushed the button, there was no resistance, and it would not actuate the door. Seemed to me like something fell apart in the linkage. Maybe a bolt rattled loose because it is a Jeep, after all, that gets on rough roads. I made an appointment for service an | Read Full Review
    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Adrian Ocampo
    Great Team at AutoNation CDJR! Outstanding Customer Service and very friendly with no pressure. | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ Lee Paul
    | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Rsant85262
    We have had great experiences at Auto Nation, the sales team was patient and considerate about our needs. We have found great vehicles available each time we were in need. | Read Full Review
    3/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ reichb
    Great service each time I've gone in for routine maintenance! I'll definitely keep coming back with my truck. | Read Full Review
    3/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul
    Well, what can I say? I took my 2018 Chrysler 300 for an oil change and ended up buying a 2022 Jeep Cherokee. This like my 3rd car we buy out of the show room. We keep coming back to Auto Nation. Always get great service and in the service department also. | Read Full Review
    3/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnny.crowdis
    Excellent experience so far. They have been very friendly and have worked to make the sale. They’ve been open, honest, and helpful throughout the process. | Read Full Review
    3/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dctavaro
    Very helpful, fast, and awesome communication, got my car done in less time then told. | Read Full Review
    3/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bobbi Wood
    I always feel like I am dealt with fairly and love my new jeep! | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Glenn Woodward
    | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Brad Johnson
    There was some confusion related to my service appointment date and time but they got me in as opposed to asking me to reschedule and come back. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ dhett
    We stopped in to AutoNation a little more than an hour before closing time, having seen the vehicle we wanted advertised for what Edmunds said was an excellent price. When we walked into the showroom, we were greeted by Francis. He was extremely polite, but not pushy. Even though it was late, he took us on a full test drive. He never | Read Full Review
    3/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Doug Cyphers
    Everything went well. Friendly sales person and his manager, who was willing to make a reasonable offer on our trade. Just a snag getting past bookkeeping and a "slow computer" to get out the door. Overall it was a good experience and we love the Jeep! | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Joanna Miller
    Service department lacks, customer service skills, not very helpful and takes a very long time to get things done. I am not impressed and I would not recommend this place to anyone. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Victor Zamora
    I’ve been purchasing vehicles for the last 40 years and purchasing my car from auto nation is the worse buying experience I have experienced. Their tactics of special financing to get a better price and pushed tactics to buy maintenance/ extended warranties is unreal. No, means no, period! | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ DeeDee
    Max the advisor was knowledgeable and very honest and helpful. Finally got the jéep fixed. | Read Full Review
    3/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jerry
    I was apprehensive about going to a dealer. My car was 22 years old so it proves how afraid I was dealing with salesmen! Marcus was wonderful!!I LOVE my new Jeep | Read Full Review
    3/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ rcollins75
    Had a great experience at AutoNation. Advisor (Markus) was exceptional. Took good care of me, let me know everything in real time and put me at ease with everything that was going on with my car. | Read Full Review
    2/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Termure
    Very good dealer???? Is in a it’s on the time very polite I’m happy | Read Full Review
    2/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zuhair B
    Great staff especially Max Dairymple (My service advisor) who was not just helpful but also kept me informed of the repair status and delivered it back to me on time. Very pleased with Max for he is a dedicated individual, very knowledgeable and professional. Max made my service experience very pleasant. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ erica sanchez
    Service advisor was helpful. The service that was done was quicker then expected. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Leo Hasan
    i wouldn't buy cars from any where els i have bought 3 cars from that dealership | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Erin McComis
    Had a great experience buying my new Jeep Compass! You have to work with Jerry, he’s the best! | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Kolomitz
    Great experience with oil change and tire rotation and they did a complimentary car wash. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Larry Just
    No after sale support, ignored all my requests for help. Would not go back. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Steven “Kemosabii” Erskine
    Made an appointment a few days before, showed up a few minutes early on the day of. I’m greeted and told that they can’t honor my appointment anymore, after having to leave work early to make it. I had to argue and plead with the advisor to honor my appointment due to availability. The servicing and service timing were great, I just | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Bermont
    My son traded in his car for cash and another car. My son drove the car to Los Angeles, the engine light comes on so we take to my local mechanic. $1500 later ( cleaned out lots of gunk out of valves) could not get it all. On the way home light comes back on. Took back to dealership, car has been there over 30 days needs new engine. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ rebrick3
    Having a negative experience when I had another of my vehicles repaired at a dealership in Glendale, I continue to be impressed with the honesty, knowledge, and courtesy that I experienced at the North Phoenix Auto Nation location. | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ joel
    Max and his team did a great job. Besides taking car of the usual oil service, they did pick up on the chance that it was time for a spark plug change. Hard to believe that spark plugs change out at 100,000 miles. I could remember on my older trucks changing them every 30,000 miles. Times sure have changed. Anyway, they were very pro | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ larry
    Took my Brand new Wrangler in that was Self engaging the Four wheel drive. This vehicle has never been off road. Got it out of shop and first time I go to use it, same thing occurs. Now they are 4 days out for an appointment to fix what was already supposed to be fixed. | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jfloresmty
    Salesman was very helpful and took time to treat me with respect. I had just walked out of a different dealership due to the sales personnel lack of help. Good job Hayden Houska. | Read Full Review
    2/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ stevenhuynh
    professional customer service and very respectful. I love this place. I will refer more friend to buy your car in the future thank you so much Riad | Read Full Review
    2/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chetan Raju
    Excellent Service by providing required suggestion based on the issue my car was facing. All my concerns were sorted in very less time. | Read Full Review
    2/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ phx602ad
    Had the oil change done to my dodge hellcat they where friendly and fast service. | Read Full Review
    2/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bethany Grass
    I made 3 calls asking for someone to call me back about whether AutoNation would use my 3rd party warranty, with no response. I then booked an appt 3 weeks out to have my car looked at. When I arrived for my appt, the service manager asked if I could leave my vehicle for a few days to look into the issues. This was on a Friday and I | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Chris Van Damme
    Dropped my car off for an oil change at 8a, I was the first car. Waited in the waiting room, they didn’t even bring my car back until 10:15a. Waited 3hrs for a simple oil change. Three hours….. there was only one other person in the waiting room with me. Very upsetting | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ georgewjr1
    Very good service department My car was in the service department for over 1 month but that's because they were waiting on the part but they were very courtesy to keep me updated and my car is perfect now Great job | Read Full Review
    2/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Peanut2329
    Took my car in for regular maintenance. My car was ready within a couple hours and the gentleman who helped me was very efficient and personable. | Read Full Review
    2/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tom McCormack
    On my 2021 Ram developed a front main seal leak. Made an appointment, took my truck in. I was called the next day to pick it up. Great job!! | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Lamont Whitakerg
    | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Jayna Martin
    I ordered an car back in October of last year and now the General Manager Joseph Asadi was very rude telling me that he may not be able to guarantee my price now. Also went to test drive a car on Sunday February 19th and told Molly I wanted to test drive it first before doing anything else. But she kept on insisting that they apprai | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Milko D
    Easy to schedule appt. Team was friendly and efficient. Handled everything I needed to get done. Nice job. | Read Full Review
    2/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wilson
    It’s a large-scale dealership, but the lounge area and reception service are not satisfactory.The salesperson not familiar with the difference between each model of Jeep and the warranty service that comes with buying a new car, but they were proactive in answering me later, and they would not force sales. I like it. | Read Full Review
    2/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tomsloan1
    Great job with the new sale.Easy and professional .Informative and any questions answered .ok | Read Full Review
    2/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ ed tellez
    I highly recommend this dealership to anyone. I had my Dodge Ram serviced and I was greeted with kindness and professionalism. Both in the service department and the parts department. It was a very fast response and I didn't wait long at all to pick up my vehicle. With todays changing world it seems that customer service has take | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Rae Henning
    They were on time, took care of my jeep, and had time to wash it. Thanks again! | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Richard Bender
    Went in to look at two models and settled on my new 300. Everyone was supportive and in a good mood which made the buying process easy. | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Mary Roberts
    Very interesting experience at AutoNation. At first, it took a while to get someone to help us, but then we were connected with Nathaniel Blosser! What a nice young man! What he lacked in years, he made up in enthusiasm and attentiveness. I would certainly buy another car from him if I needed to. He helped us buy a Jeep Wrangler aft | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ K M
    Everyone was nice and it's great to get a clean jeep back after service. I just don't like the 2 hour wait but that's pretty normal for a dealership oil change. | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ OSCAR ENRIQUE ORTEGA LOPEZ
    The manager is very friendly and attentive, but the customer service needs to be improved. | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ mtm4az
    I had normal maintenance checks/service (oil and filter change, tire rotation, fluid and other checks, etc.), a tail gate recall adjustment check, and a possible outside rear view mirror problem investigated and found a non-issue. I have always experienced a fine relationship with my service advisor, Nicholas Thomas, and the service | Read Full Review
    2/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Al
    No body call me back, expected to receive right away and close a deal, tks | Read Full Review
    2/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dan.rcsaz
    The staff was knowledgeable and knew how to take care my my issue. Scheduling service was easy and worked around my schedule. | Read Full Review
    2/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edward Cruz
    I have bought 3 trucks from this location. And when ever I need services done on them the best person to reach out is Nick. He always making sure your vehicle is taking care of. | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Keenan Murray
    | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Lai
    Second time buying at AutoNation. An all around fantastic experience from beginning to end. Marcus, our salesperson was very professional and knowledgeable. He wasn’t pushy in any way. The sales manager and finance manager were also professional and pleasant. 10/10 would recommend. | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Joi Raby
    I have brought my vehicle to this dealership several times. They are usually friendly and helpful. | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Asanch8387
    Was very unhappy. I was told it would take an hour to an hour and a half. 3 hours later my car was sitting out there and no one told me it was finished. | Read Full Review
    2/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ zimmerdr
    Molly Dullivan was a pleasure to work with. The dealership was very responsive to requests. Would recommend dealer to others. | Read Full Review
    2/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ ksandness
    Excellent service. Every one was very congenial snd helpful. Waiting area is great. Thank Yiu | Read Full Review
    2/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ a.garcia
    Carl is the best. He took care of everything. All is good to travel now | Read Full Review
    2/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lance Levin
    Very easy car buying process. No pressure, gave me what I wanted over the phone, drove down, did the deal. Even the finance manager was professional and friendly. No pressure to to add items I was not interested in. Highly recommend this dealership. | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Adams
    Nicholas Thomas is great to work with and always makes the process easy! | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Tom Dickerson
    They were very difficult to contact by phone, I ended up going by personally. Once I made my appointment everything was exceptional. Carl was great to deal with, they provided me a ride to and from my home while waiting. I received continuous texts during my service work. | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Henry B
    | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Rose Beanblossom
    Nick takes care of us every time | Read Full Review
    2/13/2023 12:00:00 AM | Google
  • ★★★★★ Jose Solano
    Maxwell was great! He took care of the issue with our Jeep and did it in such a professional manner. Great customer service! Thank You… | Read Full Review
    2/13/2023 12:00:00 AM | Google
  • ★★★★★ Paul King III
    My oil change went quick and was kept on schedule. | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ hoogendykm
    Service was slammed. They claimed normal response was 24 to 48 hours, but would take 3 to 4 days. Actually took eight days before I got any service quote on transmission problems. I left multiple phone messages from day 5 on (because service wouldn't answer) and never got any replies. Only way I could get any response was by driving | Read Full Review
    2/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Levi
    This was a fast and easy process, the staff was very professional with me at all times. | Read Full Review
    2/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ loryn.luckett
    I appreciate the faster service for the oil changes. I would like to start seeing the summary of any future maintenance that is recommended. We used to get these a few years ago | Read Full Review
    2/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Furtado
    Exceptional transaction. Fast and got the BEST PRICE for my vehicle. | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ Martina Kovary (MaKo85)
    Rick made it beyond easy to get my new car, very courteous, friendly, and patient and the deal was fair in both of our courts. I love love LOVE MY NEW CAR!!! ?? | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Keven Barker
    | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ dlenny43
    | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ nkrank
    My car technician Nicholas Thomas does an amazing job. He is always very thorough and gets my car fixed. | Read Full Review
    2/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Luis Vigueria
    Don't buy a vehicle here. Stay away! | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ carlosindausa
    I waited and it was a nice experience chair were nice very helpful yea yea | Read Full Review
    2/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ DJ
    My go to for service issues. I Like working with staff. Will continue to use them in the future. | Read Full Review
    2/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jayradd16
    Great customer service, very detailed with what needed to be looked at and recommendations for replacement parts. Overall 10/10! | Read Full Review
    2/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Shaunna Johnson
    Max was extremely patient with me when I came in very frustrated. He walked me through the process of what was covered by my repair plan. The service tech was able to get everything done by Monday morning instead of later that day. The whole process is great | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Erik Skrudland
    Great experience and great salesman. David is on it and very informative. The whole experience was pleasant and never left us feeling like we were taken advantage of. We will go through AutoNation again! | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Karl Kindt
    Visited the parts department. Knowledgeable staff and friendly. Had the parts in stock for my dually.?? | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Deirdre
    If you want to be RIPPED OFF and have your vehicle ILLEGALLY auctioned off… make sure to go to this AutoNation. They sold my vehicle before approving financing on new vehicle purchase. Fed up with their incompetence I returned new car since 60 days and still not financed! Expected my trades vehicle back and found out they sold it bef | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Randy Olmos
    Made an appointment showed up got checked in, asked if it was okay to drop off. They said it was all good. Got an oil change and tire rotation. They called me when it was done. Everything was smooth. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Lonnie Jackson
    Had a good experience on Jan 27th, had my vehicle in for several maintenance items. Everything was taken care of. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Renee Phillips
    A long time customer, I have always had my Grand Caravan that I bought here, serviced here but then my service advisor retired. After a previous bad experience with a really unprofessional person, I was a little hesitant to go back, had a good experience last summer, but my recent visit is just a return to frustration and disappointm | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Bill Parkin
    Went last week to get an oil change. Terrible experience, took 5 hours to complete and the wrong oil was used. Asked for full synthetic oil and was not used. Get your act together! | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ chris boyce
    Where do I start, their service department scheduled online which is super easy but it takes about 3-4 weeks to get an appointment so plan ahead. Then when you drop off it takes about 2 hours to sit there until the service rep takes your keys from you. Then when they say your car will be done add about 4 days to that and if you try t | Read Full Review
    1/29/2023 12:00:00 AM | Google
  • ★★★★★ Tal Peri
    Had to bring in my new Jeep to fix an issue with a bad tire air pressure sensor. These guys are really the best. Fast, but also very thorough. I got my Jeep back after a few hours, all good and functioning. The price was more than fair, and service advisor Max Dalrymple is one of the nicest guys you hope to meet in this buisness. If | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ joel
    Max, your the best ! His team diagnosed the problem, accurately quoted the problem, acquired the parts needed, and made, what I considered, some major repairs in a timely manner. He explained the problem to me, and had accurately kept the project within the time and price range estimates. Max, you are your team did a great job. The e | Read Full Review
    1/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Boxer pal
    Max was very professional and kept us informed throughout the service of our vehicle. The repairs were completed in a timely manner and the vehicle drives great! | Read Full Review
    1/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Aaron
    If you have Jonathan Burnley as your finance person make sure you pay close attention to the paperwork your signing. Sticker price on the vehicle was 49k ended up financing 68k somehow. There was no trade in, so no negative equity involved. We should have caught it before we signed. But that’s what we get for trusting a car dealershi | Read Full Review
    1/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ randyserbus
    The Tech was fantastic! Came out at check out and demonstrated the issue. The Advisor stated it would be 48 hours before the repairs would be diagnosed, he called us the same day and it was finished. | Read Full Review
    1/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Heather Walsh
    Adequate time spent and options were helpful with Roman. He brought the cars that were within our budget and walked us through each step. I’m happy with my car! | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Randy serbus
    We came into the dealership to buy a Jeep to pull behind our new Tiffin Motorhome. We probably walked around the lot for an hour, several Jeeps were open for us to look at. We needed one to have the Active II feature. No one greeted us. As we were driving out there were three guys on the sidewalk near the building talking. We drove u | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Regis Reed
    Great experience, curious technician's, love the jeep wave app | Read Full Review
    1/24/2023 12:00:00 AM | Google
  • ★★★★★ Claudette Koehler
    Everyone was SO helpful. I had a dead battery and they came to jump me, then I accidentally pulled into the wrong dealership and no problem, they came to assist me. Really nice people all the way. | Read Full Review
    1/24/2023 12:00:00 AM | Google
  • ★★★★★ megwc313
    The service area was clean and easy to use. Employees acknowledged each customer and looked in the customer's eyes and smiled as they entered the service area. Work was prompt and no over sell. | Read Full Review
    1/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cazares and Company
    My credit was hit 17 (seventeen) times with hard inquires on multiple dates, this was not authorized. When I approached the salesman and finance manager, they gave me a resounding “it wasn’t us.” The GM checked on it and came back with “it was us.” Spoiler alert for the finance & management department naysayers: I have the stack of l | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Blosser
    I had the best car buying experience I’ve ever had at this dealership! Nathan and Aslam went above and beyond for me and my family! Wish I could buy a car more often , I really enjoyed how well they explained each vehicle ! Thank you Nathan and Aslam !! | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Connie Brown
    Cree was exceptional in and out quickly. Unfortunately when I went to leave they said I owed. I was lucky the the gentleman checking me out was able to find my free oil changes, but it's was sold to me wrong and to find out the free tires I was told I would have under warranty is not true. I o ky have free oil changes. Won't be buyi | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Anne Crunk
    | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Cscheimann
    They were quick and easy to purchase my new Challenger Hellcat Redeye from a refreshing experience. | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Katie Hughlett
    Nicholas Thomas is always helpful and professional. | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Marisela Felix
    Nicholas my service advisor is very professional and displays genuine intent in his work. He goes above and beyond to help me stay safe on the road. | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Delia Pesho
    After speaking with Tom Schnelle at Auto Nation my transaction went perfect. Everything was explained. I feel I got the best deal after shopping around and Tom went the extra mile to be sure everything was taken care of. My sales people, Jackie and Alex were new at the position but did everything they could to make the deal seamless. | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ heatherstamps
    Quick and able to show several options in my price range. Was able to help me make a decision without pressure | Read Full Review
    1/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dpsofemes
    The service writer Maxwell was easy to work with and he was very courteous, so no complaints there. Unfortunately the techs were everything I expected from a Chrysler dealer. Didn’t even drive my vehicle to try and duplicate the concern but said they couldn’t find anything. I even put a detailed description of when the concern happen | Read Full Review
    1/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cherea Baker
    The worst service department ever! My husband had his 2018 3500 service to fix a leak in what they diagnosed as his turbo and we paid almost 1K only for him to get down the road several hundred miles and the same issue reoccur! We made it from AZ to Georgia and now his truck is running hot. We also had the radiator flushed and this s | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Lacarl Jones
    Poor customer service. I came in pre approved and knew the car I was getting . I still spent 5 hrs waiting at the dealership.I purchased the vehicle and they forgot to put the mats back in after they cleaned it , I was ghosted by the guy that sold me the car . | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Alfredo Vasquez
    Great Experience! | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Schwegman
    Quick Easy seamless service experience. Would recommend to everyone | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Rtgenesis
    Nice people and a helpful team that worked together to get a deal done. Excellent follow up. | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeannie
    AutoNation was a pleasure to work with. I am by no means a fan of car dealerships, but the crew here really knew what they were doing. I would like to thank the entire staff for being so helpful and friendly. | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Erin Roggers
    Mollie was the best. She was very informative of all the questions asked of her about the vehicle being purchased. | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Menchu Singh
    Nicolas is such an amazing mechanic guy from autonation, Phoenix. He took care of my jeep with awesomeness. I will recommend autonation, Phoenix whether mechanic services or production services. People are very nice and accommodating from the general manager to the service crews. With Nicolas I give him 5 stars. | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Alyssa Anaya
    Had a GREAT experience with Nicholas! Process was fast and easy, thank you! | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Peña
    Very bad experience. I’ve been working on getting my car fixed since early October 2022. That’s when the first inspection took place. Was not given a resolution until January 4th 2023. My car was not fixed, I was told to bring the car in several times saying that the issue was going to be covered under warranty however when the agree | Read Full Review
    1/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ matt barnikel
    Very helpful for a first time dealership buyer. I | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Bowman
    The Tesla I purchased 1500 miles and two months ago from this dealership already needs a $5000 repair. Otherwise, good sales experience. | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Chuck Reasy
    My 2022 Ram lost the back up camera & I wanted the wheels balanced. The camera needs a new harness and was supposed to be replaced December 28, 2022. It's now January 7, 2023 and haven't received a phone call on the status of the harness for the camera??? When I picked up the vehicle, the left rear tire PSI was 27lbs. The tire p | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Madi B
    Tom and Brian were amazing. I was a first time buyer and they made the process so easy. They explained everything to me. I love my new Jeep! | Read Full Review
    1/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mis Meg
    Bryan Gradillas is the man to see! Friendly and fair salesman! I wouldnt trust anyone more! The service department could use some more people as they seem to be short handed all the time. Although it toom a while to be checked in Guy was amazing and took care of all our needs and was friendly. | Read Full Review
    1/6/2023 12:00:00 AM | Google
  • ★★★★★ Marisela Alcantar
    Awesome place to purchase a vehicle very helpful and tons of insight from All staff . | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Burd
    WONDERFUL experience working with Jose. WOW!! We have been on the hunt for a used car for a new teenager driver and Jose went above and beyond to make our car shopping easy! Unfortunately we've found that good service is hard to come by at many dealerships in the valley but not at Autonation!! Go see Jose when you need a new/used | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Steve Watson
    | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ chuckntana
    Nicholas Thomas is always a great service advisor whenever I take my car in for service. | Read Full Review
    1/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Bowman
    The Tesla I purchased 1500 miles and two months ago from this dealership already needs a $5000 repair. | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Randy Sterling
    From start to finish everything went smooth and easy. All our questions were answered and the staff was great | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ David Noonan
    Max Dalrymple is a professional service advisor, and I recommend working with him. Vince, the tech, was great too! I had a poor experience at Larry H Miller (DO NOT GO THERE), which led me to seek another service dept. When I arrived, Max got my truck in quickly, and the repairs done in a timely manner. He was always courteous and | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Dperez24
    Easy to schedule appointment online - Great service with a reasonable wait time. Very courteous staff. | Read Full Review
    1/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ liz
    Naomi was fantastic when it came to purchasing the 2023 Grand Cherokee L Overland. Very knowledgable & helpful to make the sale. | Read Full Review
    1/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ezequiel Roa
    Excellent Service. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Claire Westbury
    | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Bermont
    My partner and I purchased a used vehicle from here about a month ago. Unfortunately it’s been nothing but a headache. While we did purchase a car with higher mileage, we trusted their inspection process and that it was in good mechanical shape. So far in the short time we’ve had it, we’ve had to put around $1200 in repairs already a | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Ray
    My advisor (Guy) was better than most I’ve had in terms of timely communication (since Maureen left all my other advisors have communicated terribly) but the rattling in the front of my 2019 Ram is still unsolved. Not sure how to rate higher than this. | Read Full Review
    1/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike
    Excellent service, car was ready when promised. Service advisor was knowledgeable and friendly. Will be going back. | Read Full Review
    1/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ jdierken
    Sold my daughter a lemon. When bringing it in for the warranty the car was left for over a month with 0 follow up and absolutely nothing done on the car eventually voiding the rest of the warranty a month early. Extremely disappointed and now totally screwed. | Read Full Review
    1/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bahjat
    My service advisor was great and professional. I waited for my car to be serviced. Jimmy took the car in and delivered it back to me on time and as promised. Very pleased with jimmy and the dealership for the workmanship. | Read Full Review
    12/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ venkat.acml
    Good response by all technicians for all issues so far. I would recommend them. But I would like to see car wash after each service. | Read Full Review
    12/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Judith Narvaez
    Great place every thing was fast and people was really nice.. they answered all my questions and help me alot. Thanks auto nation for my new car.. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Joey
    Hard to speak to had to argue with manager and finance department in order to try | Read Full Review
    12/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Loesche2
    Very happy with the ability to come to an agreement with Roman and the autonation team. Will definitely be looking to go back for a future vehicle! | Read Full Review
    12/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mark Wooster
    Naomi was a great help in the process. She made it smooth and easy | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Laurie Scott
    I have used AutoNation Chrysler Dodge Jeep Ram and Fiat North Phoenix service department with Nicholas as my service writer since I purchased my Ram 1500 from them in 2012. He is professional, personable and very knowledgeable. They always do a multi-point check to be sure I get the best out of my truck. I will not take it anywhere e | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Tanner Fredericks
    Worst experience I’ve ever had with a dealer. Service department is unprofessional. Have to call endless amounts of times and leave voicemails to never get a call back. Have to show up in person to find someone to talk to. Asked for a manager 4 separate times and none were available and they said they would leave a note and no manage | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ huskerzuk
    Mike G. was great to work with great service. Took time to go over and explain everything. | Read Full Review
    12/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ lisa Bier
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Mike Spinasanta
    | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Aaron R
    If you have Jonathan Burnley as your finance person make sure you pay close attention to the paperwork your signing. Sticker price on the vehicle was 49k ended up financing 68k somehow. There was no trade in, so no negative equity involved. We should have caught it before we signed. But that’s what we get for trusting a car dealers | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Kenaustin3rd
    The bumper of my Jeep was damaged during my visit which I didn’t notice until I was already at home…I also waited outside in line for almost 15 monies behind one customer before the customer told me I had to go inside to get their attention which was new to me. Not an inspiring visit at all. | Read Full Review
    12/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Audio Addictions
    I pulled in late on Friday afternoon and needed an oil change because I was driving to Canada on Saturday morning. The team was nice enough to squeeze me in. | Read Full Review
    12/24/2022 12:00:00 AM | DealerRater
  • ★★★★★ raymond walker
    | Read Full Review
    12/24/2022 12:00:00 AM | Google
  • ★★★★★ Ebony
    SKETCHIEST AND SLEAZIEST! COME HERE IF YOU WANT TO BE SCAMMED OUT OF THOUSANDS WITHOUT A CAR TO SHOW FOR. Worst dealership I’ve ever worked with. Be careful when going here. Don’t give any money to them until bank approves of you completely and all finances are down. Otherwise they’ll take ur money.. convince you to give more than ne | Read Full Review
    12/24/2022 12:00:00 AM | Google
  • ★★★★★ Tahashi Williams
    I am writing this review on behalf of my grandmother. This company has had her vehicle for nearly TWO weeks. She took a whole week off of work to give them time to fix her car and no results ir even a phone call. I swore to never use this service because they are so unprofessional and unpleasant to even try to do business with. She | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Pablobusta640
    They charged me 1100 dollars to change the wrong part on my car and want to take no responsibility for it. Not to mention it took them 2 weeks to do it. Terrible service. Would not recommend | Read Full Review
    12/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mbeck
    I have a Ram truck. I have only had a couple of minor issues with this truck, but when I have they have been excellent in service. They stand behind their product. | Read Full Review
    12/22/2022 12:00:00 AM | DealerRater
  • ★★★★★ Loren Reed
    I bought a jeep and the process was pretty painless until I discovered my heater wasn't working. I found out the heater wasn't working the very next night after I bought it. I brought the vehicle back and they cleaned it but that didn't fix the problem, they discovered the vehicle needed a new heater core. It was extremely difficult | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Terry Barnes
    | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ fullcircleranch7601
    I was not impressed with the overall experience although I did appreciate The Service Manager Jordan. He was very sincere and genuine in his communication. Also in keeping me updated. | Read Full Review
    12/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ jeffgrn1960
    Work was exceptional, service advisor was great, everything done as promised, will continue to be a customer | Read Full Review
    12/19/2022 12:00:00 AM | DealerRater
  • ★★★★★ Francisco Esparza
    The people are very friendly everything is nice and clean awesome place to buy your new Dodge car- truck etc. | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Samir Peña
    Worse experience ever. Never going back to this place. Drop off my vehicle for services and it was trash also the service dpt never answer their phone. You can’t get a hold of anyone in the service dept. ZERO STAR FOR THIS GUYS. | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Destiny
    My fiancé and I came in to purchase a new vehicle. Zachariah was great! We traded ‘01 Mitsubishi and he was able to get us some value for a trade in which was more than I expected. He was very personal and professional and definitely didn’t felt pressured into anything. Everyone was super helpful so we both felt good moving forward w | Read Full Review
    12/18/2022 12:00:00 AM | Google
  • ★★★★★ Ashton Davis
    | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ mjbmw mjbnw
    When you buy a new car, you have that wonderful feeling about your new car This company will simply kill this feeling. Unfortunately the It made this experience the worst | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Mj
    The worst experience of buying a car, the staff is very bad, we were robbed and deceived. After signing the contract, papers were sent with a price different from the contract that was signed. Three months, and the car has expired plates, and no one responds, and the excuses are very trivial. I do not recommend buying a car or dealin | Read Full Review
    12/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Tom Spera
    | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Laura Copeland
    Made appt for Friday at 9am with Robert. Was told I would receive a call that day regarding the inspection results. Did not receive a call until Monday morning that my Jeep would be looked at sometime on Monday. Why did my vehicle sit there all weekend is my question? Then received call from Robert later on Monday afternoon that the | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Juicie Ma
    This company has some of the shady practices and sure dose not care about you at all | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Dan Arellanes
    Quick and easy! | Read Full Review
    12/14/2022 12:00:00 AM | Google
  • ★★★★★ JAMIE CHOLAK
    First let me say all the service people there are very friendly. However, they had my car for a total of five days and there was no communication as to the status until I contacted them, not great customer service in my eyes. Now even after the five days and $420 bill to match the same problem still persists along with additional pro | Read Full Review
    12/14/2022 12:00:00 AM | Google
  • ★★★★★ Pro
    When you list a vehicle as new it isn't supposed to have 4000 miles on it. The fact that it was a dealer loaner vehicle is irrelevant. What if it was a dealer loaner with 10000 miles? Would it still be sold as new just because the title hasn't been signed over to a new owner. A lie is a lie, be careful when dealing with these people. | Read Full Review
    12/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ crystal7873
    Great customer service. Speedy service. Only negative no longer have the free donuts and bagels. | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mskinner
    I always have a great experience at this dealership every Time is come in for service or maintenance | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Lorrey Gadberry
    | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ James Wysoxki
    Pedro was quick, worked with me to get the truck I came for. He made the vehicle buying process easy. Strongly recommend Autonation CDJR on Bell road! | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Dan Rush
    | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ msginc properties
    Jordan communicated with me daily on the status even when no progress had been made. It was great. Now you just pay at the service advisor station so no more going over to the cashier then back. very streamlined. | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Carmie Martin
    Great experience | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Edgar ladera
    Great service drop off my car call me once it was ready and offer me a ride tomoick it up. | Read Full Review
    12/8/2022 12:00:00 AM | Google
  • ★★★★★ derek loomis
    Bought a truck from Bryan and couldn’t be happier with my experience. The whole team was super friendly and the process was easy. | Read Full Review
    12/8/2022 12:00:00 AM | Google
  • ★★★★★ Michael Sanders
    Nothing was done. Needed a tune up I guess they where backed up but got the problem resolved. | Read Full Review
    12/8/2022 12:00:00 AM | Google
  • ★★★★★ Alexander Torres
    Wish the service department was bigger and they had more rentals on site. | Read Full Review
    12/8/2022 12:00:00 AM | Google
  • ★★★★★ Jay Deery
    | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Lynn Wesolek
    | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Heather Coover
    Max was very kind, knowledgeable and professional. The service was great and didn't take nearly as long as I expected. | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Geraldine Montalvo
    They were absolutely amazing and helpful in replacing my dead battery that the other AutoNation Chevy in arrowhead refused to look at. Jimmy was awesome and kept me updated with all that was happening while I waited for my car to be serviced. Customer service was top notch from the moment I walked in. As I pulled in Frank saw me aske | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Hopeof44
    Guy was great. Every one was friendly. Service was prompt. Guy gave me good information about the service to be done. | Read Full Review
    12/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jdeery13
    Auto Nation was a great place to get my Jeep Renegade serviced for an oil leak and change. Jeremy the Service Rep is an awesome guy! | Read Full Review
    12/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ freddie.b
    After a less than stellar experience at another Jeep dealership, AutoNation repaired my Jeep's broken Tie-Rod, that was ignored by the other dealership, as well as performed other required maintenance. Maxwell is an excellent customer service representative and of course the AutoNation mechanics did a superb job! | Read Full Review
    12/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ donnie.atk
    Jordan did a great job wrangling a coolant leak fix that popped up when doing a normal oil change and multi-point inspection. I was on a short timeline to get it fixed and he handled everything quickly and professionally to get me out the door in time for fan expected trip in my van. | Read Full Review
    12/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ lainewilder
    I had a great experience getting my van fixed. They diagnosed the problem and fixed it in a timely manner and the Customer Service Rep, Jordan, was fantastic...he even found some discounts to apply to my final bill! I highly recommend AutoNation for your automobile needs! Great job guys and Jordan, thank you for going above and beyon | Read Full Review
    12/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ John Speckmann
    Very prompt service. Cindy was awesome. They let me know when the repairs were started and finished by text. When I arrived to pick up, it was seamless and the truck was washed! | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ jerry rojas
    Service representative was very friendly. Work was done quickly and did not cause any interruption in my schedule. | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Gary Loesl
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    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Green
    | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Edwin Fischer
    Parts took a long time to get in shop. Service technician left and no one called me had to go aee Service manger and help out getting my Service finished. | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ salittle1967
    Trying to get ahold of anyone on the phone in the service department is a joke when you have to go through the Dallas call center. Just seems to be to many steps just to get ahold of anyone. | Read Full Review
    12/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ Alexis Seals
    | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Heavykalaz
    I was in for general service and a few concerns. Work was done promptly and everything was well explained. Vehicle was returned in a timely fashion and was clean. Service advisor kept me updated throughout. | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ SLTL3
    Scheduling my free oil changes included in my purchase package is a breeze! Definitely worth it to get the free maintenance when you buy. | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ donandmarian
    Have a follow up appointment to secure a loose bracket in area where work was done. Max, service advisor is excellent. | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jack
    Since the first time I had to bring my Jeep here it has been one issue after another. I bring my vehicle in they say they can't find or have fixed the issue. (I have been told both) only to still be having the same problem. The most recent being I had to bring my vehicle back again to fix the same issue and being told if I replaced $ | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ Meganc06
    This last experience was quite awful to be honest. I scheduled an appointment over the phone told them exactly what was going on and they scheduled me for Saturday 11/26 at 9am. I drive down there only for him to tell me they have no one there to look at my car that he had a few people call out and others out for the holiday. I get t | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ Alexis seals
    Poor customer service, lack of communication and accommodations after my car being there 7-10+ days. | Read Full Review
    12/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ HydeiaNewman
    This dealership is always so helpful and nice when I visit! My battery died for my 2020 Jeep Renagade a while back and they got me in so quick and easy, even without an appointment! And I appreciated that so much! I’m a tad late with this review but better late than never! Thanks Autonation, and to the young guy that helped out too! | Read Full Review
    12/3/2022 12:00:00 AM | DealerRater
  • ★★★★★ Emily Arredondo
    | Read Full Review
    12/3/2022 12:00:00 AM | Google
  • ★★★★★ sdorchester
    I had an appointment for a simple oil change. One hour and forty five minutes and my truck was still not in the bay for the oil change. I told them this is ridiculous so I did my own oil change in less than 30 minutes. They can care less about people’s time. | Read Full Review
    12/3/2022 12:00:00 AM | DealerRater
  • ★★★★★ Gatos
    Visited the Dealership and was greeted by Trent Brand and he was assisted by Jose Hernandez. They quickly were able to answer our questions and get us the information on the vehicle. Then we met the Manager Riad and Finance Director Mike Roush. They quickly were able to work with us to put together a deal to our expectations. It was | Read Full Review
    12/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ siramoy1980
    The service was fast and easy, everything was explained to me accordingly to my plan and the person attending me was very nice and professional. | Read Full Review
    12/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ d.doyle
    Robert was very easy to work with and I was kept in the loop throughout the repair process. | Read Full Review
    12/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ sydneyi0
    Great service, friendly staff. I’ve been going here for over a year now. They are very knowledgeable about my vehicle and always know how to fix problems. They are very quick to service my vehicle. Usually I don’t have to wait very long to get it back! The staff doesn’t try to up sell me on products which I appreciate. Instead they f | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ artkaplan12
    Charlie was our original salesman and he was outstanding. Francis took over and was just as good. Charlie explained everything about the vehicle and there was no pressure. Francis took over when Charlie went to the finance department and explained every aspect of the truck before I drove off after picking me up from the airport and t | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ edwardkuchinski
    Great exspirence, it was easy and fast. My salesman was great and rest of the team. | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ lalabinde
    The staff was excellent. Everyone there was very kind and helpful. I would definitely recommend this dealership to others. | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ taevessla
    Thank you for the service! Maxwell and crew took very good care of me during my last visit. | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ mustangcharli
    Dan McCourt and Max Cooper were great! They got me in and out in excellent time. Dan is an awesome salesman. | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ Edina Spoljaric
    | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ nancy lopez
    I bought my car from AutoNation back 2019, only have taken it here to get serviced. Customer service is great and the service adviser Nicholas Thomas is awesome! | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ mocdive
    The service addressed the problem. The time frames were excellent. The only concern I have is in the difficulty getting an update on my vehicle. | Read Full Review
    12/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ Daren Cole
    After a terrible service experience, I asked for th GM to reach out to me. (THERE ARE STILL ISSUES) I have asked 2 x already and have not received a response at all. If the GM can't communicate properly, I see why tge staff is not held accountable either. | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ tod miller
    I'm not usually one to post bad reviews...but this one merits attention. Service department is garbage. Turnover is constant, lack of direction and follow through. Unkept promises, timelines, lack of communication. Cant count the number of times I was put on hold and then left there only for the person to never return. The number of | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ superlrj
    Pretty much the standard dealership, they are your best friend until after the sale and then you don't matter. Can't get the little tool kit that is supposed to come with the Gladiator and I asked for warranty info on the $599 window tint that apparently is only on the front windows but no response after multiple promises, quite the | Read Full Review
    11/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ rkbell40
    Our service consultant, Nicholas Thomas, provided excellent customer service. He was able to clearly and quickly discern what the problem was with our jeep. His patience and professionalism was impressive, in asking my wife and I the right questions, in order to help identify what the issue was with our vehicle. Thanks for having suc | Read Full Review
    11/29/2022 12:00:00 AM | DealerRater
  • ★★★★★ Carmen
    Service is always great when it starts with Nicholas Thomas. Professional, thorough, and customer focused. | Read Full Review
    11/29/2022 12:00:00 AM | DealerRater
  • ★★★★★ David Breuer
    It was a great experience. I would recommend AutoNatiion for all your service and repairs in the future. | Read Full Review
    11/29/2022 12:00:00 AM | Google
  • ★★★★★ Brian Goodfellow
    Helpful and efficient! | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Omar Pequeno
    Maxwell was awesome, I came in for a service appointment. It was done in a timely manner with no issues. | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Jeffery Valentin
    Had an oil leak. Turns out it goes back to Jackson’s car was for not installing the oil filter correctly. Appreciate the honesty in this situation, I can see where others would have used this opportunity to make it more than what it was just to make a quick buck. Nicholas was on top of it and communicated what they were going to do t | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Tom Brown
    Their parts department has helped us on more than one occasion for "hard to find" parts. For a vendor that is not even in my local area, we consider this fantastic service. Thanks to Mark and the crew for your quality service. Keep up the good work. | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Deisy Ramirez
    | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ deisy.ramirez
    Service was great and Guy Ganser was very helpful and answered all my questions regarding the services I needed. | Read Full Review
    11/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ lizardbreath
    Great customer service. My jeep was in and out and problem was solved quickly. I will definitely be back. | Read Full Review
    11/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jose Alvarez
    Juan Juarez is a great salesperson to work with. He helped me out by making the whole process easy. See Juan Juarez if you need a vehicle! | Read Full Review
    11/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ mike.dooley
    Very professional, communicated the problem with my vehicle and fixed it with no surprises! The price was better than they quoted me. | Read Full Review
    11/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Trevsian
    I was happy Naomi professionalism and happy purchasing my car. The only reason I gave 3 stars was the wheel locking nuts were not put on by service and the owners manual was not in the car. | Read Full Review
    11/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ bodyinmotion.llc
    Service was great! Car. Was very clean on delivery. They got us out of there in good time. | Read Full Review
    11/26/2022 12:00:00 AM | DealerRater
  • ★★★★★ Me
    Service advisor and crew went above and beyond. I had expected to be there several hours waiting for the work to be done, and was on my way in around an hour. | Read Full Review
    11/26/2022 12:00:00 AM | DealerRater
  • ★★★★★ bill297
    Great customer service. Loved working with Nick Thomas. Very helpful and willing to go the extra mile to ensure we were taken care of promptly. | Read Full Review
    11/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Odessa Barnett
    Very friendly and informative. Marcus and Max were a great team. They went out of their way to get us the best deal! Would recommend. | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ Gerrit Schoordyk
    My service advisor was Max. He explained the diagnosis and gave me the time line as to when the repairs would be completed. Not only did he complete the repairs faster than expected, but the crew did a fantastic job. Two thumbs up for sure. It was a great experience. | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ David M
    Great job, was done relatively quickly and great communication as well. | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ Nolan Jenkins
    They got my 4xE in the next day, so I appreciated that, even though it wasn't an emergency. I took a video and explained what was going on to the Jeep representative, and wanted to show the tech who was gonna be working on it. He wouldn't let me, and wouldn't let me send the video to him or the tech so they could actually see/hear | Read Full Review
    11/24/2022 12:00:00 AM | Google
  • ★★★★★ chevycamaro1969
    Marcus was excellent. Great deal and he got me through the process quickly and painless. Will buy again from Marcus. | Read Full Review
    11/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ Maria Caratachea
    Good customer service! | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ SCOTT GORD
    was amazing.. theo was great to work with and highly recommend him | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Robert Foster
    Marcus was excellent. Great deal. Good people. | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Jason Lewis
    Had a great experience purchasing my new Grand Cherokee from AutoNation. Naomi was a terrific, motivated salesperson who helped me with my trade-in, worked hard researching vehicles in her inventory, and ultimately, helped me find the vehicle I was looking for. Love the car and I'm a very happy customer. | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ America Castellanos
    | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Gopalakrishnan B
    Yesterday went for car service . It took a bit late to attend the car. But the service representative Robert handled the situation good and promptly updated the time . Due to delay tax was waived. Good experience | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Alan Kahl
    Aside from not ever being able to fix who bought the truck and owns the truck in their system. The service is better than the rest of the dealerships. If they could just fix their system and correctly have the right name under the truck as me being the owner and the one that purchased it. It would make getting service at their shop a | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ John Shaw
    Have now used the service department twice following the purchase of a vehicle at this site. Everything past the salesperson was a total wreck. Not honoring the warranty, keeping the vehicle three days before finishing work, no communication on progress, no one answered the phone...even the GM did not answer his phone, or call back | Read Full Review
    11/21/2022 12:00:00 AM | Google
  • ★★★★★ waylin tsinnijinnie
    The truck I bought was posted at $30,489 which was an awesome deal so I traveled from page AZ to pick it up. By the time I arrived they told me my bank was no longer going to approve the sale. Which I thought was weird because I talked with the banks financial advisor and he told me 0 down and told what the payments was going to be. | Read Full Review
    11/20/2022 12:00:00 AM | Google
  • ★★★★★ Laurie Wathen
    My, how times have changed. After using this dealership for more than 10 years, I have taken my business elsewhere. The most trusted and reliable service advisors have all either left or retired. Service appointment times are nearly two weeks out. I left a message with them about purchasing and installing a full set of tires and no o | Read Full Review
    11/20/2022 12:00:00 AM | Google
  • ★★★★★ drummercrz
    I had a. Wry good experience every time I go in! They really want to take care of me. | Read Full Review
    11/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Whens35468
    My service advisor, Nicholas, was pleasant, keep me informed, and explained things to me. I really liked being informed of everything in a timely manner. | Read Full Review
    11/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Gaz
    The Service advisor Nicolas was great. The dealership did an awesome job. They took care of the issue I was having. | Read Full Review
    11/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Merlyn Rogers
    I had an appointment around the first of the month for transmission issues and to have a couple of other services performed. They had my vehicle for over a week and they didn't address anything that I wanted done. I'm still getting check engine light for the same transmission issues I originally brought my truck in for. I will never | Read Full Review
    11/18/2022 12:00:00 AM | Google
  • ★★★★★ chad.r.gaskill
    Bryan and John were great to work with. They did as they promised and made the experience enjoyable. I will recommend them very highly with anyone that is looking to purchase a new RAM, Chrysler, or Jeep. Well done gentlemen!! | Read Full Review
    11/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ jsmetana1
    quick service, in and out in 2 days, even though they had to order parts for the repair. Pleasant to work with. Kept me informed of the process and progress | Read Full Review
    11/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ kathrynmaysnell
    They were helpful but getting in touch with the repair people to get a status on my car was horrible. I left 3 messages before anyone responded. | Read Full Review
    11/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Steve Treadwell
    When I the took used truck home to show my wife, she found several problems that she wanted repaired before we agreed to buy it. The sales manager agreed to have the repairs done and was supposed to call me 6 days ago to let me know when I could bring it in for service. I have called and emailed several times and still have not hea | Read Full Review
    11/16/2022 12:00:00 AM | Google
  • ★★★★★ Nicholas Sblendorio
    great experience with the whole team from beginning to end! | Read Full Review
    11/15/2022 12:00:00 AM | Google
  • ★★★★★ demaskenosevarthos
    Was in and out before I knew it! Max was who I worked with - he's the guy who services my fathers truck. Will be working with him from now on - both me and my father recommend him! | Read Full Review
    11/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ aznewf259
    One of the worst experiences ever buying a used car. Unresponsive to problems and did not follow through on promises. | Read Full Review
    11/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ Adrianna Long
    My review regards the service department. My mom dropped her vehicle off on Friday 11/11/22. It's now Wednesday 11/16/22, and the garage has not contacted my mom at all. They never warned her that it could/would take this long. Furthermore, when she calls them, the operator just gives her other phone numbers to call that go to answer | Read Full Review
    11/15/2022 12:00:00 AM | Google
  • ★★★★★ Mike Redwine
    I took my Jeep in to have a warning light checked out. Nicholas was my service advisor and he was the best. He kept me informed and got me in and out exactly when he said he would. I bought my Jeep here so if you need to purchase a vehicle ask for Marcus. If you need a vehicle worked on ask for Nicholas! They both are the best! | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Yum Rome
    They will go out of there way for u to have an awesome experience, thank u Steve & JB! | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Braylon Maszk
    | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ My Adventures
    James in the service department went out of his way to help me. Friendly, fast and honest service. | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Violet Squad
    The service manager I worked with was, Robert B., which I am very thankful! He explained very well of the repairs needed and why. Plus, he gave my vehicle a free detail, which made my vehicle look unrecognizable! Thanks Robert! | Read Full Review
    11/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ libanez
    The technician that helped me was Guy and I’ve never been to a dealership with a technician so nice and genuine. He quickly knew what was wrong with my car and helped me get back on the road quickly. | Read Full Review
    11/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ Juan
    Guy was just awesome. Great service, great attention and ver happy with the results, thanks | Read Full Review
    11/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ Bobmoor48
    Representative (Zach) was outstanding. Took an active interest in working a mutually beneficial trade. Offered solutions to our "unique " tradein. | Read Full Review
    11/12/2022 12:00:00 AM | DealerRater
  • ★★★★★ James Shirritt
    Guy Ganser, this guy was awesome he waited on the phone for as long ad it took to get my warranty approved. He was very acknowledged with the problem of my car when I explained it and took care of the issue in a timely manner. I will recommend him to all my friends. | Read Full Review
    11/12/2022 12:00:00 AM | Google
  • ★★★★★ Jason Bordonaro
    I have bought three cars from this dealership and had a great experience each time. Mollie is excellent and Alex is also. Actually, every department and person I have worked with has been fantastic. I would highly recommend this dealership. | Read Full Review
    11/12/2022 12:00:00 AM | Google
  • ★★★★★ Jason Ross
    Quick Service done right! | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ raymond12novak
    Guy my service tech did an outstanding job getting my 2021 Dodge Ram 1500 serviced | Read Full Review
    11/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ Tylertyk000
    Coming to this auto shop you experience very poor communication skills & lack of time efficiency. I’ve being taking my car to this auto shop for a while & usually it’s not that bad but not a perfect experience either but this last time was horrible so I will make it my last. Thank you! | Read Full Review
    11/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ thejackowskizoo
    Appointment service started on time and finished in reasonable time. Service writer very attentive with follow up. | Read Full Review
    11/10/2022 12:00:00 AM | DealerRater
  • ★★★★★ Spartan Bradford (Spartan526)
    Maxwell at the service department is straight forward and amazing. He will fight for you tooth and nail and knows what he's looking at even on non MOPAR vehicles (mine is a Ford), absolutely recommend this service department and especially Maxwell! | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ George Dawson
    The service consultant (Jimmy?) was really nice. They fixed my problem, what more can you ask for. However I tried to call them several times before my appointment and could not get anybody, you just get lost in phone hell | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Rema Polus
    | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Richard McDonald
    This is the best AutoNation CDJR Dealer in Phoenix, they have some of the best deals in the state of Arizona. In specific Mr. Theodore Thurman is one of the Top Salesmen at this location, if he can't get you done no one can. We hope this review help those in need. | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Jose Koepp
    I’ve bought vehicles from dealers for years and tend to have low expectations. But I was very satisfied with my recent experience in purchasing my 2021 Tesla Model 3! Negotiated a bit with my trade in and they made it happen! Thank you to Joshua Hargis for making this happen and painless! | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Adam Peralta
    Recently purchased a car here and I absolutely recommend it. The staff is very friendly and are experts on cars and can really help you with what your looking for. The car salesman Alex was super down to earth and genuine. Definitely recommend this place. | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★★ Justin Shanley
    I called Saturday mid-morning above my wife's 2021 Jeep Compass having issues with the start/stop system and likely needing a new battery. After having to jump it the night before, I wanted to get it in for service asap so my wife wouldn't have to worry about it not starting again. I had made calls to two other dealerships who told | Read Full Review
    11/7/2022 12:00:00 AM | Google
  • ★★★★★ Dianabartram03
    This place is amazing! Jimmy has been incredible with helping take care of my car! | Read Full Review
    11/7/2022 12:00:00 AM | DealerRater
  • ★★★★★ Hillary
    Everything the day of was great, however, I have tried to call the service line several times since the day of service, and no one answers the phone. The only way I can get a live person is by calling the main line. I have left 2 messages with the person who answered asking that my service advisor (gave his name) please call me back | Read Full Review
    11/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mel
    Awesome experience everyone was very helpful and understanding they did a great job with my vehicle | Read Full Review
    11/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mistypav
    Friendly staff. Work was done well and quickly. I will continue to have my vehicle serviced here. | Read Full Review
    11/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ Higinio Lara
    Was a great experience with my service with guy ganser was helpful from the beginning to the end he was knowledgeable polite he helped me with missing information and found it I really appreciate that the service was great fast clean I will highly recommend auto nation north Phoenix and I recommend guy ganser for your next service c | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Jorge Realivazquez
    | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Fraser
    Worst! Worst! Worst! Both Sales and Service. Lies, deception, incompetence and those are their good qualities. Sales: I knew the Jeep I wanted, no discussion, no haggling – I’ll take it. Paperwork took ten minutes; sale took NINE HOURS! Entirely due to their teen-aged sales force having no experience and no idea how to deal w | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Victoria Freitas
    They were fast and efficient. | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Kaufmann
    Nick the service advisor always has been able to get my truck service in a timely manner. This is my 3rd truck purchase from there. | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Ronald Patrick
    | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Robert Cole
    | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Adrian Quandelacy
    Service department is outstanding. Robert really understood my issues and concerns and did what he could to have everything processed in a timely manner and kept me updated throughout the process. Price's for tech work and time are reasonable and competitive and overall great experience. | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Karina Campa
    Excellent customer service thank you!! Hope everyone has an amazing day!! | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Horacio Rodriguez
    | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Fatfreddyaz
    Everything was done very quickly and efficiently. Very happy with the tech and manager who I dealt with. I was happy with the work, and very happy with the price which I thought was quite reasonable. | Read Full Review
    11/3/2022 12:00:00 AM | DealerRater
  • ★★★★★ Rcastro_2
    I am very pleased with the service I received from Auto Nation. My vehicle was at another dealership for 2 months with a transmission problem that they were unable to repair. I called Auto Nation service and explained my situation. I expressed how frustrated and disappointed I was with my previous experience . Guy was my service advi | Read Full Review
    11/3/2022 12:00:00 AM | DealerRater
  • ★★★★★ Cmsudio44
    Been a customer for years. Service is great, Nicholas is an asset to this service team | Read Full Review
    11/3/2022 12:00:00 AM | DealerRater
  • ★★★★★ Ram fan
    Upon contacting Michael I was assured that I would get my requested vehicle in a timely manner and I did! He helped me build the vehicle from the ground up and advised me on combinations of features that were right for me and my needs in a truck. He kept me informed of the progress of my build order and other than one option that I d | Read Full Review
    11/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ Wes
    Robert B. was in close contact all day while our vehicle was in service. Friendly, personable and timely with updates, Robert stayed late so I could retrieve our vehicle. As a first-time customer, he took time to keep me advised throughout the day. The AutoNation store phone tree is a never-ending recycle where anyone picking up an i | Read Full Review
    11/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ 23mada1983
    Really great customer service quick and easy, clear directions, outstanding service overall , definitely recommend this location. | Read Full Review
    11/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ hnakye1234567
    Very reliable , satisfied, they know what they are doing I'm Very happy with my car and can recommend this dealership To some one else the works are very kind and professional Treat you with respect | Read Full Review
    11/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ gds194
    Took my Gladiator in for the rat rear axle seal. Needed the entire axle which they did not have in inventory, Maxwell found one in town and had the vehicle ready for an early afternoon pickup. It was all washed and looking good! | Read Full Review
    11/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ Sade Speaks
    | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ Sean Yamane
    Best car dealership I’ve ever dealt with. Everyone was super helpful. I couldn’t have asked for a better experience. Thank you Tom and Marcus. | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ Michael Shardy Sr
    I was very irritated with Nicholas in the Express Lube area. He never would call or even leave a message with an update to my Trucks progress. I had to call him multiple times and leave messages multiple times, but no reply. He was very non customer service oriented employee. Nothing explained and didn't ask if I had any follow-up q | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ Karina Guerrero
    I had a service appointment a few weeks ago and had so many issues after dropping my car off. I've tried calling and calling to get in touch with someone to get my car fixed and no one will return my voicemails or even pick up the phone at the service department. I have a kid I drive around and it's not safe! Laura at the service des | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ mike&vicki palmer
    | Read Full Review
    10/31/2022 12:00:00 AM | Google
  • ★★★★★ Kayla Miller
    | Read Full Review
    10/31/2022 12:00:00 AM | Google
  • ★★★★★ T Max
    I can honestly say that this is the best dealership and auto buying experience that I have ever had period good attitudes and laid back feeling are things that I haven't experienced at too many dealerships not to mention my Ram is beautiful. I will definitely buy these again. | Read Full Review
    10/31/2022 12:00:00 AM | Google
  • ★★★★★ vibram07
    Service department with Rob is fantastic. Rob stayed in communication with me every single day while my vehicle was getting worked on when I reached out to Rob he reached out to me in a timely fashion and in a professional fashion. Highly recommend anybody that has a jeep to go see Rob! | Read Full Review
    10/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ dful
    Nicholas has been our service advisor since we purchase our 2019 Jeep. Our experience with him has been exceptional every time. | Read Full Review
    10/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Casipice
    He was very kind and thorough. I would return for service for my vehicle. Thank you!! | Read Full Review
    10/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Zulu
    The staff were very helpful and accommodating even though my appointment was last minute. I appreciate that very much. | Read Full Review
    10/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ joel
    They are the best! Guy was suggestive, but not pushy. Granted, this was a service stop, but they were fast and got our work truck back out on the road so that we could get back to making money for us. Thanks Guy! | Read Full Review
    10/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ slloyd7654
    Found them to be as prompt as possible. Robert explained what the job would entail. | Read Full Review
    10/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ carlaelena10
    Nicholas is amazing and always takes care of us. Always easy to get an appointment and everyone is always helpful. | Read Full Review
    10/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ Tanya Pownall
    They were very nice and went out of their way to help me. | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Angel Collazo
    | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Leapnkitty
    Everyone was pleasant and engaging, they took my truck in quickly to evaluate what was the issue. The only drawback was lack of communication as I had to constantly phone for updates. | Read Full Review
    10/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ Laura Copeland
    | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Zfasha
    I have had the Best advisor for the last 4 years. He was promoted and now I am back to being very disappointed with their service. The dealership should be commended for helping me find my last advisor when I was getting poor service. Hopefully they will help this time also. | Read Full Review
    10/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ ahusted
    Maxwell was a great service advisor and even though I was late for my appointment he went out of his way to get my oil change done quickly and got my truck washed too. All of this in half the time he told me it would take. It was very much appreciated! | Read Full Review
    10/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ Al from Phoenix
    Work was completed well within time quoted. Guy was very helpful and took the time to listen to my concerns. | Read Full Review
    10/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jay
    They where prompted and honest. Gave me great deal and where sincere about what I wanted in my new vehicle I would not shop on where else no longer. This is a friendly family atmosphere and no B.S | Read Full Review
    10/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ azshade
    check in was quick and easy, the service advisor Nicholas was great and friendly. very pleased | Read Full Review
    10/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Sdrkar
    Our service person Guy, was great. He listened to the issues and got me answers | Read Full Review
    10/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Andrea Keeler
    I had a great experience here, the team was friendly and my vehicle was completed in less time than quoted. Will definitely be back. | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Margaret Lawson
    Great, polite, and helpful customer service. Will definitely return and recommend to others! | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Galka P
    This time it was a very pleasant experience. Everything was done right and on time. Oil change and some bulbs checked and replaced. Waited less then 2 hours. Was giving an updates every 30 min. Hope it’s gonna continue this way. | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Amanda Outain
    They took way to long to service my vehicle, they had it on Thursday and I got my vehicle back on Wednesday the following week. The worker who service my vehicle locked my keys in his tool box so I couldn’t get my car. This is my only car that I had transportation to and from work. They wouldn’t give me a loaner so I had to Uber or f | Read Full Review
    10/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ sadam malemba
    Dishonest , horrible at communicating and will lie to your face with a straight face. | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Daniela Banda
    Love all the sales reps and finance made it super easy to come in and out with exactly what we wanted! Zach is amazing | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Chris Mitchell
    Made an appointment for service at this location because the dealership closest to me didn’t have openings for months. Worth the hour or so drive! Staff is very courteous and respectful. I dropped my truck off early, without issue, and everything I requested was done, and then some, in great time! I’ll definitely be going back to | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Joni Mason
    I brought my 2014 Jeep Cherokee to AutoNation on an emergency basis. The Check Engine light was flashing and the vehicle was shaking. I was terrified that I would be stranded. Service Representative Guy Gasner immediately took steps to calm me down and diagnose the problem, which turned out to be a faulty fuel injector. The repai | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Dina Hill
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    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Su Small
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    10/26/2022 12:00:00 AM | Google
  • ★★★★★ agnes huang
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    10/26/2022 12:00:00 AM | Google
  • ★★★★★ cameron
    Took care of my vehicle situation as quick as possible. Double battery swap in jeep compass | Read Full Review
    10/26/2022 12:00:00 AM | DealerRater
  • ★★★★★ Greg Hedmark
    Service was friendly and good, but quite time consuming. | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Amanda Outain
    They took way to long to service my vehicle, they had it on Thursday and I got my vehicle back on Wednesday the following week. The worker who service my vehicle locked my keys in his tool box so I couldn’t get my car. This is my only car that I had transportation to and from work. They wouldn’t give me a loaner so I had to Uber or f | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ jared jones
    Bought a jeep from them. First day after driving it off the lot, the alignment went out and Jeep was not drive able and almost crashed. They had a 5 day return policy which they honored but they were unable to reinstate my loan with my bank which caused a lot of financial issues for me. Forcing me to give them my car and pay them on | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Scott Gary
    The staff was very friendly. No hassle, straight forward and met all of my expectations. | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ Steve Heidelberger
    | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ mike C.
    I had a wonderful experience at Autonation Dodge Ram. The service was outstanding and I will be sharing my experience with family and friends . | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ Mskinner
    I am always pleased with the service that I receive at this dealerships service department | Read Full Review
    10/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Pam Abare
    Initially my experience was great. Josh Hargis reached out to me with the perfect car. I drove to Phoenix and purchased it fairly quickly. I noticed the windshield wiper fluid light was on and Josh mentioned there is a 3 month warranty and I could bring it to Autonation in Tucson and they can check it out. So I called Josh to confirm | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ clayonclarke
    excellent customer service , service advisors were friendly and on of things. great place to go for service. | Read Full Review
    10/24/2022 12:00:00 AM | DealerRater
  • ★★★★★ Michaeldraper0
    Excellent customer service, staff was friendly and attentive. The time frame given is as meet to perfection. | Read Full Review
    10/24/2022 12:00:00 AM | DealerRater
  • ★★★★★ Damartinez193
    As soon as I showed up I was helped right away. Got all the necessary answers and my vehicle back very quickly. Awesome service from everyone! | Read Full Review
    10/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ Susan Hadrick
    When I arrived, Guy informed me that my vehicle would take several hours and he arranged for Lyft to take me home and pick me up when my truck was ready. This is the best customer service I have ever received, I will definitely be back! | Read Full Review
    10/23/2022 12:00:00 AM | Google
  • ★★★★★ Todd Schamberger
    Found a great deal on the online site, so I drove down to Phoenix to make the trade. The sales team (Steve) was great, but just about everything else was terrible. First, I spent 6+ hours onsite waiting to make the deal. Nothing fancy about it, I trade my vehicle in, I take their vehicle home. Why did I have to waste the whole d | Read Full Review
    10/23/2022 12:00:00 AM | Google
  • ★★★★★ krystal_allen31
    Work was done in timely manner even short on staff. Thanks you very much guys. | Read Full Review
    10/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ svrmbrown01
    Service Dept has always kept me informed on progress, very prompt and courteous and also gave me incite for warranty issues and how to resolve, must say very pleasant experience | Read Full Review
    10/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ dshoul33
    The service department did a great job & it looks like everything was done on time & with a smile. My wife puts a lot of city miles on her jeep so the scheduled service plan we purchased has been a great deal for her! She loves her Jeep Cherokee! Thanks DAN & KAREN S. | Read Full Review
    10/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ Bobdhawk
    The moment I walked in everyone was very friendly. I really appreciated the promptness of the staff. Thank you | Read Full Review
    10/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ beckster1011
    Fast, friendly and efficient. Everything I want in a quick check after a long drive. Special thanks to Max for fitting me in during my trip. | Read Full Review
    10/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jeff McCormick
    These people both managers and salesman a salesman tried to take advantage of me In Jack with a deal and and cut my head off on the price because I got a good deal the prior time I purchased a vehicle from them they they gave me an awful Offer On a Rubicon 2 years old That I just bought from them 2 months prior for 50000 they tried t | Read Full Review
    10/21/2022 12:00:00 AM | Google
  • ★★★★★ Krystal Allen
    | Read Full Review
    10/20/2022 12:00:00 AM | Google
  • ★★★★★ karrie stickler
    | Read Full Review
    10/20/2022 12:00:00 AM | Google
  • ★★★★★ agaveflower
    Robert my service rep was helpful, taught me something new about my car, which I really appreciated. He took great care of me and I would recommend him to anyone. | Read Full Review
    10/20/2022 12:00:00 AM | DealerRater
  • ★★★★★ Pdcobb65
    Our service rep was excellent He kept us informed every step of the way. Always a joy to speak with even though our part was on backorder and the extended warranty company a pain to deal with. Will recommend. | Read Full Review
    10/20/2022 12:00:00 AM | DealerRater
  • ★★★★★ jeffseideman
    Service Writer Guy Ganser is fantastic. Extremely knowledgeable, informative & prompt. Had me finished in 45 minutes. He is a great asset to your company and I will always be looking forward to dealing with him in the future. I've been using service writers at Schumacher MB & Scottsdale Land Rover over the last 50 years and Guy is at | Read Full Review
    10/19/2022 12:00:00 AM | DealerRater
  • ★★★★★ Kurt Homan
    I was the first person in the service line at 7:00 a.m. The service dept. did not answer their phone when I called to inquire about my Ram. I got a ride from a coworker to the dealership only to find out that they were just then starting on my recall repair. Had to keep it another day. Poor communication. Pretty much felt like I was | Read Full Review
    10/19/2022 12:00:00 AM | Google
  • ★★★★★ Bridget Johanning
    I became a widow in December, 6 months after we purchased my Jeep. I unfortunately had to sell it. I've been waiting for 10 months now on my warranty refund. Which by the way was the biggest rip off of money. $5K for 24,000 mile warranty. It's funny how they take your money, but when you have to sell the vehicle and get a warran | Read Full Review
    10/19/2022 12:00:00 AM | Google
  • ★★★★★ Nessguevara19
    Guy Ganser was so helpful and had excellent customer service! I always feel at ease when I bring my vehicle into this dealership! | Read Full Review
    10/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jtf817
    Awesome experience friendly and welcoming atmosphere will definitely recommend anyone to come to this place for all of their vehicle needs | Read Full Review
    10/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ azbegs1
    Guy was great. Friendly and willing to answer questions. The only criticism I have is with the detailing girl. She moved my seat and my mirrors and did not bother to put them back when she was done. Being tall it wasn't very comfortable hitting the steering wheel when I try to get into my car. Not to mention the inconvenience of havi | Read Full Review
    10/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ warren
    Service writer, James, seemed competant and sincere. The shop workload kept him from accurately advising me of length of time. One and a half hours was the projection, three hours was the completion. Not very customer friendly. Rating here C-. | Read Full Review
    10/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Justin Deleon
    Buying experience was pretty smooth—Pricing compared to other dealerships was good. Transferred my plate when I purchased a new vehicle however, my salesman Charlie, failed to give me the old plate before I left the dealership and then said that he would mail it to me but I never received the plate and then all communication ceased a | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ Javier Cardoso
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    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Andrew Perez
    Good service, friendly staff and fast workers! | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Vanessa Guevara
    Guy who has only been here for three weeks was very helpful and had excellent customer service! | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Vincent Kopriva
    Just a quick review to say thanks to Service Advisor Jimmy for squeezing me in. After a recent service, I noticed a cover plate on the bottom was loose and hanging down and worried that it would catch on something and tear off. Had no appointment, but called, and Jimmy had me bring it up, and even though they were busy, took it bac | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Richard Morris
    Been taking my vehicle there since 2008 they have always done right by me. | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Madeline Younan
    | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Jmgranger
    We didn’t have an appointment but we were heading out of town and needed an oil change and they were able to squeeze us in. Only problem was they didn’t refill the windshield wiper fluid and it was empty. | Read Full Review
    10/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ donarizona
    fast honest good quick notification no hassle no hassle at all They knew exactly what I needed with their equiptment | Read Full Review
    10/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ Carri Cross
    Finished strong before that always had problems. Got honest help from Max. | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Taste by Tahashi Williams
    This is the worst possible customer service experience. I have been calling for days and cannot get not one single service representative on the phone I did get to speak with the sales department but they transfer me back into a queue where no one answers. You all have possession of my vehicle and I want to know what is going on I w | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ JOHN CROWLEY
    NOT WORTH A DAM SERVICE DEPT 1 NO CALL BACK 2 NO RIDE BACK TO DEALERSHIP 3 DONT ANSWER PHONE FOR 3 HOURS TWO DIFFERANT APPOINTMENTS 4 MANGER OF SERVICE NO HELP EATHER TIME HAD PROBLEMS 5 JUST DONT CARE ABOUT CUSTOMERS 6 UNBELIEVABLE YOU BUY $60,000 JEEP AND SERVICE DEPT IS A xxxx HOLE WITH NO GOOD HELP OR A MANAGER WHO CARES ABOUT TH | Read Full Review
    10/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ 3022m
    Easy to get an appointment, staff listened to my issues, and made necessary repairs. Service rep was very helpful. | Read Full Review
    10/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jazmin
    Great friendly people to be around! Any questions or concerns are responded in a great timely manner! | Read Full Review
    10/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Steven Boone
    During a time when multiple other dealers could neither make or keep appointments, Guy not only kept his word, but delivered ahead of schedule. Very satisfied with the communication and overall experience. | Read Full Review
    10/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Steve Garlick
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    10/16/2022 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Anderson
    Amazing service. Loved my service advisor. I will come back for all of my Dodge needs.?? | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ Pete Alvarez
    If you want honest and a straight forward dealership and service department I recommend Auto Nation. | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ jnewmanpfd832
    Came in for an oil change and a warranty issue, service adviser Robert Burgos took care of me and got me in and out sooner than I expected. Had to order a part and set up next appointment and was very accommodating. | Read Full Review
    10/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Laroche
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    10/15/2022 12:00:00 AM | Google
  • ★★★★★ Laura Correia
    I absolutely LOVE our service tech, Nicholas. But the time to get my vehicle serviced here is always a week to 10 days. My car has a Mopar warranty, so maybe that adds to the delay. Everything gets serviced fine, but the wait kills me. After having to make an appointment a week out, then waiting 2-3 days for them to even diagnose it, | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ nohemi arteaga
    | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Jackie Wszalek
    Customer service is great at AutoNation! They always deliver what is promised and communicate each step of the way. | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Patricia Thomas
    Love my new car, thank you Mollie for helping me find a car | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Jen Mcdonald
    I had a wonderful experience at AutoNation; Zach inquired about my Jeep Grand Cherokee 4xe and found one that was coming in, which he educated me about all the components. I had a great experience! | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Lamont Johnson
    Customer service was great. Good job Nick | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ emilie sullivan
    First time customer at autonation CJDR and they will have me as a happy customer for a long time. I financed my first car; a 2017 Honda accord and with the help of Mollie in the sales department and Bruce in the finance department I had the best experience with no stress and was in and out. Very happy with how clean the car came and | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ arteagan
    Worked with Nicholas! My whole family comes to get their cars serviced here. Great customer service 10/10 would recommend. | Read Full Review
    10/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ Gabriel Perez
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    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Lamonte Duffins
    I’ve only purchased a car a couple times and all have been good experiences, but Mollie really went out her way to make sure I got what I wanted. She listened to what I was looking for and more options than I was ready for. Great work! | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Ariana Lanning
    Had an appointment for 8 AM, dropped my car off on time just to have the transfer case looked at. Came back around 2 PM and the gentleman said “Oh it should be done and in the wash line”. About 20 minutes passes and still no sign of my car. Went up and asked the gentleman who then went to the lot to check. I watched him walk over to | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Marcy Cornils
    Service associate went above and beyond to work with me and my situation. I was very thankful and appreciated the amazing customer service. | Read Full Review
    10/13/2022 12:00:00 AM | Google
  • ★★★★★ Kelly F.
    | Read Full Review
    10/13/2022 12:00:00 AM | Google
  • ★★★★★ jim
    Jimmy was a huge help getting us in for service quicker than I anticipated to be possible | Read Full Review
    10/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ susimccreary
    Been going to Autonation Dodge for 7 years, bought 3 trucks from them. Great service from Nicolas in the service department, always fixes the problems and takes care of our vehicles. Thank you | Read Full Review
    10/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ rpsmithaz
    The auto nation team team did well. Just like any other place if you don't accept the price they give you to heckle takes at least an hour or 2 and then 4 hours to complete. I was there for 6 hours and for me that's unacceptable. That is why everybody I know Can't stand going to shop for vehicles. All of that being said there are som | Read Full Review
    10/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Smith
    The auto nation team team did well. Just like any other place if you don't accept the price they give you to heckle takes at least an hour or 2 and then 4 hours to complete. I was there for 6 hours and for me that's unacceptable. That is why everybody I know Can't stand going to shop for vehicles. All of that being said there are so | Read Full Review
    10/13/2022 12:00:00 AM | Google
  • ★★★★★ Kurt Homan
    I was the first person in the service line at 7:00 a.m. The service dept. did not answer their phone when I called to inquire about my Ram. I got a ride from a coworker to the dealership only to find out that they were just then starting on my recall repair. Had to keep it another day. Poor communication. Pretty much felt like I was | Read Full Review
    10/13/2022 12:00:00 AM | Google
  • ★★★★★ rnsmueller
    Service was great as soon as I got a hold of service profesional. Easy check in and out. | Read Full Review
    10/12/2022 12:00:00 AM | DealerRater
  • ★★★★★ Tina Snow
    HORRIBLE CUSTOMER SERVICE! Do not buy a car from here, this place sold my sister a car with engine problems! They also deleted her review this place is horrible | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Tim Thompson
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    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Tra Andersen
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ billyrvboat
    I can't say enough about how pleased I am with my service providerJimmy. This experience has been by far the best I have had.He was easy to work with and quick to communicate. Something that has been missing from customer service lately. Thank you for making today so easy. | Read Full Review
    10/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ Ascott8585
    Rob was amazing! Greeted me with a smile, let me know exactly what was going on, checked on me, just was very personable and professional! Thanks Rob! | Read Full Review
    10/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ ashleyoliva21
    i went in to get my car fixed for a recall and the entire experience was really easy! | Read Full Review
    10/10/2022 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Oliva
    went in to get my car fixed for a recall and the whole experience was really easy. my advisor Lamar was super helpful. | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Perseiphanie Snelling
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Kia Bee
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Jason Gammons
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Gloria Frausto
    Took my dodge journey for service and light engine on, it was a bit heckled but my advisor Lamar when above and beyond to to have my vehicle done in a timely manner, | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ donald muller
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Burner Profile
    I hate car shopping/buying. Having said that, Theo at AutoNation in North Phoenix made my car buying experience a complete hassle free and stress free pleasure! From speaking to me like a normal human being and not reading from the "Always Be Closing" handbook...to not calling me 17 times a day....to actually dealing with price negot | Read Full Review
    10/9/2022 12:00:00 AM | Google
  • ★★★★★ Dosburn
    Great service from professional staff who were courteous, competent and with a desire to provide superior service | Read Full Review
    10/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ alcr.fink
    It was a wonderful experience, everyone was extremely helpful. I will recommend my friends to this dealership. | Read Full Review
    10/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ defunctbob
    please with the service. oil change no appointment still took care of me thank you | Read Full Review
    10/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ Robbie Russell
    | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ John Morriss
    Great car show today for Phoenix children's hospital. | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Markus Kta
    Honestly one of the best experiences I’ve had dealin