About Autonation Chrysler Dodge Jeep Ram
Autonation Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (602) 680-5421 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram are ready to help you!
Autonation Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram today at (602) 680-5421 to learn more
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★★★★★ Lisa IrizarryJeremy, my service advisor, listened attentively to my needs and provided exceptional customer service. The service was quick and efficient, and the appointment went smoothly. Throughout the process, they kept me informed with text messages, ensuring that I was always in the loop. Thank you! | Read Full Review10/18/2025 12:00:00 AM | Google
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★★★★★ Duayne BellewParts department Guys very professional and helpful. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ JimmyI think honestly I got screwed over along with my son by me co-signing the car he got was $22,000 car, no money down and trading in his car 2017 acura and his bad credit and with my good credit came out to $47,000 almost doubled, this is ridiculous so I dont really recommend anyone to do this, just buy a used car on offer up | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Doug KremerAutonation has the worst service center. Made a service app't and dropped my car off ahead of appointment. Got a call the day of my appointment that they are 2-3 business days out for diagnosis. So now the car has to sit 5 days (including weekend) before diagnosis. Why not have me drop the car off the day they hope to look at it!!! D | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ MikeI had my jeep towed to a mechanic twice and the mechanic couldnt fix it. Desperate, I then took it to Robert Mullins as a walk in. Robert knew what the problem was immediately. He kindly worked me into the schedule so I wouldnt have get the jeep towed again. Two hours later my car was fixed! Robert did in two hours, what another me | Read Full Review10/14/2025 12:00:00 AM | Google
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★★★★★ Kathy PowellWe have a 2014 Jeep Gand Cherokee which has had issues with the air suppression system. We were recommended by a repair facility In Flagstaff to contact Auto Nation versus other dealers. Robert Mullins was assigned as our service advisor. He is an outstanding and kept us informed as to the issues found, when to expect repairs to b | Read Full Review10/14/2025 12:00:00 AM | Google
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★★★★★ JAMIE FRENCHFrom first contact to getting in my new Ram 1500 Bighorn the experiance could not have gone any better. Very professional and listened to what I needed and provided it ever step of the way. Thank you Matt and Chris for a great experiance. | Read Full Review10/14/2025 12:00:00 AM | Google
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★★★★★ Alicia ArellanesWe would like to compliment Service Advisor Robert Carter for going above and beyond. We have been AutoNation customers for several years. We purchased our Jeep there and have always had it serviced at your location. Although we’ve worked with several service agents over time, Robert stands out as the one we specifically request. H | Read Full Review10/14/2025 12:00:00 AM | Google
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★★★★★ gcwilli37I am certainly satisfied with the service advisor and work on my vehicle. The mechanic found a problem and it was repaired that I was not aware of and I’m thankful for that. | Read Full Review10/14/2025 12:00:00 AM | DealerRater
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★★★★★ Nick Malloy1st time here, Needed service, not your typical run around. Great staff great service | Read Full Review10/13/2025 12:00:00 AM | Google
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★★★★★ DeMetrius Holmes (Metrius)Had my driver headrest malfunction and when I called in to parts they advised me that it was a faulty headrest and that it was covered by warranty. So the gentleman directed me to the service department promptly and it was all taken care of within two days. | Read Full Review10/13/2025 12:00:00 AM | Google
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★★★★★ Matthew PopplewellBrandon was very helpful and informative on each issue , very understanding and Patient !!! | Read Full Review10/10/2025 12:00:00 AM | Google
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★★★★★ Jaimi Paul GetzwillerRobert C. Was great and wonderful customer service . | Read Full Review10/10/2025 12:00:00 AM | Google
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★★★★★ SteveF •Automation did a great job handling my Jeep for the repair, the customer service (Robert), and getting us a ride home. My jeep got towed in so the ride home was very appreciative. | Read Full Review10/9/2025 12:00:00 AM | Google
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★★★★★ Bary CampasExcelente experiencia, Manuel y Christian hicieron un excelente trabajo y rápidamente aplicaron toda la experiencia que tienen y me consiguieron un trato que me dejo muy contento y agradecido...muchas gracias muchachos ,excelente trabajo | Read Full Review10/9/2025 12:00:00 AM | Google
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★★★★★ Joe BenedettoGREAT service and service advisor. Very helpful and informative. | Read Full Review10/8/2025 12:00:00 AM | Google
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★★★★★ james pierceI stopped by the parts dept a few weeks ago and they were very helpful. Yesterday I had a quick service visit due to a bad battery under warranty. Service dept got me in and out pretty quickly. Definitely heading back there. | Read Full Review10/7/2025 12:00:00 AM | Google
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★★★★★ Anthony WilliamsI want to start by thanking the team for working hard to structure a deal for me. The overall purchase experience was positive; however, the lack of follow-up on several promised items has turned what could have been a great experience into a disappointing one. I leased a new Wrangler and received the charging cable about a week lat | Read Full Review10/6/2025 12:00:00 AM | Google
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★★★★★ RICARDO ROCHAJeremy and team were excellent. | Read Full Review10/4/2025 12:00:00 AM | Google
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★★★★★ LiAnne HemstreetClean environment friendly staff came in for oil change and tire rotation and was out of there in a couple hours | Read Full Review10/2/2025 12:00:00 AM | Google
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★★★★★ anna CalancheGreat deals and great people! :) | Read Full Review10/1/2025 12:00:00 AM | Google
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★★★★★ Johvi ReynoldsWarning: these people do not know how to handle business. We bought a vehicle through Autonation in Tempe but we were required to have our maintenance plan we bought, carried out here because they were the only ones to work on the Ram Trucks. When it came time for us to move out of state due to my husbands new job, I went in person t | Read Full Review10/1/2025 12:00:00 AM | Google
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★★★★★ Ariel RahderBobby and Eric took such wonderful care of us! We had an appointment which we were late for due to traffic, and when we arrived we were warmly greeted. My husband and I brought our toddler with us, and not only did he get to be part of the "testing", but they happily accommodated him with a playroom! We hung out in there and even com | Read Full Review9/30/2025 12:00:00 AM | Google
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★★★★★ Barbara HathawayAs being a Deaf person, the service department was great in communicating with us. Our decision on what I wanted, the mechanics would go ahead and do the work on my 2018 Jeep Cherokee. They came back and said I only need a transmission fluid job done to help with my 2025 Grand Designer. We were pleased to see bill was charged a lot | Read Full Review9/30/2025 12:00:00 AM | Google
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★★★★★ Gerald ShipmanSo far my car is running great I will drive about 50 miles as that is the mileage when the check engine light comes on. Cross my fingers | Read Full Review9/30/2025 12:00:00 AM | Google
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★★★★★ Jessica AttelBrenden Duotob in the service department is the bees knees. Great attitude, helpful and courteous. I very much appreciate his service | Read Full Review9/30/2025 12:00:00 AM | Google
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★★★★★ Mikaela FontanaI worked with Ivan and the manager Chris to purchase a 2025 Jeep Wrangler Willys and they were fantastic! Very honest and straightforward. If you’re going to this dealership make sure to ask to work with them! Christian was also fabulous as well. 10/10 experience especially for a dealership. Thank you guys!!!! | Read Full Review9/28/2025 12:00:00 AM | Google
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★★★★★ D JewsonBought from here and have maintained all service here. Have not been satisfied with service last 2 times. Last time, I took it for an oil change and they tried to upsell me, saying that they recommended new plugs (which they had already done even though we were below 50,000 and the plug interval is 100,000). This time, they will ha | Read Full Review9/26/2025 12:00:00 AM | Google
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★★★★★ Mazin AlbertMuch better service experience compared to another local dealership. Very timely and professional. 0700 appointment was kept and on time. Work done in reasonable amount of time as well. Appreciated the tracking via text and communication. | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Levi DuranThis was the absolute worst experience I have ever had buying vehicle. I bought a lifted truck with oversized tires about 9 months ago. Almost all components of the front end and suspension needed to be replaced at my expense (about $5000) because they refused to cover it even when I had just bought the vehicle with the platinum war | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Natalie GrajewskiBuying here has been a nightmare. I bought a car in Nov 2023 and was promised all paperwork would be handled correctly. Nearly TWO YEARS later, I still cannot register my car in California because they refuse to return the required odometer disclosure. I’ve wasted hundreds of dollars on temporary plates, mailing fees, and DMV visits, | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ John DalesI’m a car-guy and was a little nervous leaving my low mileage Challenger in someone else’s hands. Didn’t need to be- everything was great and the car came back as clean as it went in. Jeremy was great as advisor. | Read Full Review9/24/2025 12:00:00 AM | Google
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★★★★★ Lisa KnightGreat Customer Service always!!! I highly recommend this dealership, and the service department. | Read Full Review9/22/2025 12:00:00 AM | Google
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★★★★★ Willow ClemsonFor a dealership, it was fast and friendly and relatively cheap. But it was my first time discount, I'll likely only come for regular maintenance, because repairs here seem to be much more costly and sales-oriented than a local mechanic. They do offer complimentary inspections and topping off fluids whenever you come in which is grea | Read Full Review9/22/2025 12:00:00 AM | Google
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★★★★★ Kevin ConradGarbage, bait and switch pricing along with $2k in mark ups on new vehicles. No thanks. | Read Full Review9/22/2025 12:00:00 AM | Google
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★★★★★ Jay Carlson"Good, Jeremy was. Recommend him, I do. The force is within." | Read Full Review9/21/2025 12:00:00 AM | Google
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★★★★★ Steve JohnstonWas coming in to meet with Fernando, he was awesome the small amount we talked on the phone. When I came in there was a sales man tall white skinny guy at the front of the dealership with a bucket hat on. He was smoking weed along with a tall skinny black guy that looked like he was from service. The whole front entrance smelled like | Read Full Review9/21/2025 12:00:00 AM | Google
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★★★★★ Eliha RuizI always come here when my car needs a service really amazing people and team. They always work together to get the job done. Branden is the person to go to. | Read Full Review9/19/2025 12:00:00 AM | Google
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★★★★★ Jim HoweStaff is always professional and friendly, happy with work performed. Thank you to our Service Advisor Robert Carter! | Read Full Review9/19/2025 12:00:00 AM | Google
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★★★★★ Theodore NathanMy service advisor Jeremy was professional and helpful | Read Full Review9/18/2025 12:00:00 AM | Google
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★★★★★ Sandra FriederichAlexander was professional, and the work was done quickly. | Read Full Review9/18/2025 12:00:00 AM | Google
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★★★★★ Madison BraunOur service advisor Alex K is outstanding. He is honest and helpful in helping us navigate maintenance and repairs. I won't go anywhere else! | Read Full Review9/18/2025 12:00:00 AM | Google
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★★★★★ CathleenI'm rating service dept. Good luck actually talking to a person in service calls are always rerouted to the receptionist and the receptionist can't find anyone in service. I had a direct number for the service tech. Five days and no call back. | Read Full Review9/18/2025 12:00:00 AM | Google
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★★★★★ Laura SherrickJeremy was knowledgeable and kind and made sure I was comfortable with my car care experience! Thank you Jeremy! | Read Full Review9/16/2025 12:00:00 AM | Google
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★★★★★ Debra BellTheir service is very great the Customer Service is excellent. They are very helpful they are willing to go over and beyond to make sure you are satisfied when leaving their dealership I would recommend this dealership to anyone that’s looking for a car. You get great service there and again I appreciate good service. | Read Full Review9/15/2025 12:00:00 AM | Google
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★★★★★ mohit singhIt was great experience to be at one stop solution for car needs | Read Full Review9/15/2025 12:00:00 AM | Google
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★★★★★ Anthony MendozaMy Jeep started having issues with the start/stop function. This is usually the auxiliary battery going out and they are a pain to replace. AutoNation Chrysler Dodge Jeep RAM North Phoenix got me right in without an appointment and back in the road. I highly recommend them! | Read Full Review9/12/2025 12:00:00 AM | Google
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★★★★★ Randall WitteI normally steer clear of Dodge dealerships for service. I’ve not had very good experiences at them and I’ve been to a few here in Phoenix. This experience was different. Jeremy was excellent to work with. He kept me up to date as to the status of my vehicle and really went above and beyond to ensure a seamless process. I will be bac | Read Full Review9/11/2025 12:00:00 AM | Google
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★★★★★ Larisa BrownSalesperson Fernando and manager Luis gave me a horrible experience. Fernando set false expectations, ignored my needs, and avoided answering my questions directly. Then his manager Luis called me saying he could help. Luis also ignored all of my needs and requests and questions, and continued to pressure me to accept something that | Read Full Review9/11/2025 12:00:00 AM | Google
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★★★★★ Samia AbdelmoneimSeptember 9th, 2025 Robert Carter is one of Auto Nation's exceptional service advisors. He is professional, knowledgeable & thorough. He takes good care of customers and delivers. I have been with Auto nation on 26th Ave since 2016, Robert Carter is one of the absolute best. I own a Jeep wrangler 2020, ( no knowledge that this mode | Read Full Review9/10/2025 12:00:00 AM | Google
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★★★★★ Glen MartinService Advisor Alex K is excellent. Alex ensured my expectations were met and went above and beyond to provide a superb customer experience! | Read Full Review9/8/2025 12:00:00 AM | Google
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★★★★★ BV&S Construction LLCWonderful service department! Thank you | Read Full Review9/7/2025 12:00:00 AM | Google
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★★★★★ Duncan CanoAll the service personnel I dealt with were professional and easy to work with. | Read Full Review9/5/2025 12:00:00 AM | Google
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★★★★★ Richard R. PThe staff was very pleasant. They took my truck into service quickly, sent a link so I could monitor the progress and see updates with pictures. If I ever have another problem I'll come back. | Read Full Review9/5/2025 12:00:00 AM | Google
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★★★★★ Keith SweseyBest deal I could find in town, plus Samuel the salesman was excellent. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Mc Graw Mobile Detailing?? I have purchased many vehicles from this location and they have always been very kind. With great customer service. Katie in the Webuy department was Awesome to work with, When they purchased a car from me. She is the Best!!! They usually have Great Inventory of trucks. I love my 2019 ram big horn. ?? | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ kasweseyIt was the best deal I could find in town and Samuel the salesman was excellent. I couldn’t be happier. | Read Full Review9/3/2025 12:00:00 AM | DealerRater
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★★★★★ Charles.meskoGreat buying experience. Would buy again for sure. Everyone has been wonderful and my sales rep went way above. | Read Full Review9/3/2025 12:00:00 AM | DealerRater
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★★★★★ John AlbertDon't really care about customers or repeat customers!!! | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ JackieHad an appointment, just purchase the car. He (brain) tells me im going to be honest with you. When we deal with warranty we do not touch the car or cant get someone onto it for two days! Why set an appointment! Why discourage a customer! Worst service ever ! | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Tim Saul IICan't say enough positive things about this dealership. Larry helped us through the whole process from first meeting us at the door to going above and beyond to make sure we were taken care of until everything was completed. His dedication to taking care of his clients is unmatched. Christian in finance was also amazing to work with. | Read Full Review8/31/2025 12:00:00 AM | Google
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★★★★★ Cole KoehnleinSamual was my salesman. He was professional and focused on finding the specific vehicle I wanted at the right price. The financing manager Maximilian was also very knowledgeable and helpful with the buying process. Will return for next purchase. | Read Full Review8/31/2025 12:00:00 AM | Google
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★★★★★ Warrior WoodworkingI’ve had an issue here in the past but yesterday they really took care of me and my truck. Great service and support! | Read Full Review8/31/2025 12:00:00 AM | Google
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★★★★★ Susanne WIt was a great experience except the car wash was broken ??. Otherwise there were no issues | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Andy Earls8-19-25, I had the transmission filter done today. The experience was awesome. The employees where very helpful. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Rick SantosNormally taking your vehicle ?? in for service is a pain in the behind. However that was not the case with AutoNation. The facility was clean and the service members were friendly and knowledgeable. After speaking with Mark, the Service Director, you could understand the level of professionalism at the facility. Mark was curious and p | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Andrea James MishraI had a very positive service experience with Alex. After servicing at other Jeep dealerships, I was looking for an advisor that would provide excellent service including honest and knowledgeable expertise and that's exactly what I got with Alex--- so refreshing. I will definitely be returning to this dealership for my vehicle's futu | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Ian ThomasRobert did a great job, one of the few honest dealership mechanical experiences I’ve had. Knows his stuff, was quick to get me in and very friendly. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Steve CastorService advisor Jeremy Spreitze is great! | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ naenae2sweetMy name is Reginae I just want to thank Ivan,Gage,and Christian for making my car purchase the best experience in a lifetime time. These guys went over and beyond to make sure that I was leaving with the vehicle I came looking for and with a lower payment I wasn’t even expecting. I like how I never felt alone they kept checking in wi | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Eduardo AvilaThe radiator on my Ram started leaking, so I took it to AutoNation Chrysler Dodge of Phoenix and Rob Mullins took it in on the spot. He got it diagnosed the same day, then got the warranty issuer, Assurant's approval for replacement of my radiator. He handled everything and my truck was back on the road in less than 48 hours. Thank y | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Evaristo PerezWas helped by service representative Jeremy, who was friendly and knowledgeable. I had a great experience. | Read Full Review8/27/2025 12:00:00 AM | Google
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★★★★★ krazzyinazMy sales team was the best. They worked hard and got the deal done. Gage was an absolute pleasure to work with and I would buy from him again. Keep up the great work! | Read Full Review8/27/2025 12:00:00 AM | DealerRater
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★★★★★ stephraperVery good service and helpful about information on vehicle. Followup was good and Ivan, our salesperson was very helpful with our purchase and transport to Nevada. | Read Full Review8/25/2025 12:00:00 AM | DealerRater
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★★★★★ D ScottI found the truck online and the price was awesome especially for the options so I went to the dealership to have a peek and I got very lucky that the salesperson was super nice and very knowledgeable and kept things moving along. The whole process was fast and without issue, all the employees were friendly and helpfull especially th | Read Full Review8/23/2025 12:00:00 AM | DealerRater
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★★★★★ Eugene M RoundtreeOnce again, an excellent service experience for my Jeep Grand Cherokee. My compliments to Alexander, my service rep, on his service coordination work! | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Merle SchmitzMy experience was totally awesome from start to finish! Robert Carter you totally have your customer service talents honed to a very fine number! Thank you to everyone that had anything to do with the repair of my 2014 Ram. You all are doing it right! God Bless you all! Sincerely, Merle is ???? | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Ernie RosetteVery professional I’m very happy with the service they provide | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ mike newsomeBoth the services writer and service tech did an awesome job! They kept me up to date on what was going on with my vehicle. I appreciate them working hard and completing the work in a timely manner. | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Stellar DecksGreat customer service. Nate the service advisor and the tech did a great job. I’m very happy with the service for my JGC | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ Olivia PI will start off by saying that I'm not a hard person to please. I was very open and patient during this process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After abo | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ MMann 84Wish I could give ZERO!!!!!! We went here after my vehicle was stolen which it was my work vehicle so came here needing a truck. They had one that we were ok with but it was filthy and also had license plate lights dangling out and other things they promised to fix. We had to go back 3 TIMES!!!! To sign papers to get this loan approv | Read Full Review8/22/2025 12:00:00 AM | Google
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★★★★★ MMHad a positive experience with this Dealer | Read Full Review8/20/2025 12:00:00 AM | Google
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★★★★★ Vitaly PanovI service my vehicle at CDJR North Phoenix regularly. The staff is always pleasant and efficient. The work is done in the time frame they say it would be done. Overall nice and easy service. | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ manuel jaramilloThey have excellen. And then new what they were doing | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Linda JohnsonI was curious about a van that I saw on their website…I arrived for a drive with my daughter and the salesman Jose Alvarez Hernandez and it went well…it was comfortable. Well Jose and Max Cooper helped me out with the best financial decision for me and I danced out to my van… | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Julie amesha SwisherBroken and dealers worked hard getting me set in a perfect car my car was stuck in second gear as I came to dealership so knowing the importance of my car broken found a great fit and was amazingly fair and understanding | Read Full Review8/17/2025 12:00:00 AM | Google
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★★★★★ Ed HannifinSmall service department and a bit hidden on the dealership lot but clean and well run. Now have access to online service scheduling via their website NOT Ram's nation wide one. Prices are average for dealerships. Lack of on-line scheduling for basic maintenance is disappointing. 8/12/25: Time for normal maintenance and a glitch in t | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ LauraRobert Williams answered all my questions and he was really helpful. I will continue to work with him. | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ allison kirshnerNate was awesome. I appreciate the ability to text, and the fact that Nate kept me updated on everything in a timely manner. The prices were great. The service was great. Overall, very happy and highly recommend. | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ joaquin rubioSome of the best service I've ever had. Ten out of ten | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Kelton Shaw MoutonSold me a service that wasn't worth anything. $1500 service contract for car with only 3 oil changes and every time I went I was denied service! They sold me a Mopar service plan. Don't buy from here. I called and left Minnie messages and never have I received a call back. | Read Full Review8/16/2025 12:00:00 AM | Google
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★★★★★ Sirdragon1Service advisor Brenden was helpful and efficient. Service was fast and kept up to date. | Read Full Review8/15/2025 12:00:00 AM | DealerRater
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★★★★★ Phil YackGreat service on our oil change at AutoNation from Nathan | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ kevin chauvinThe experience was very good with Robert the salesman. My issue is that it’s been 14 days since I traded in my truck and they still have not paid off my credit union. The Finance Manager Christian says he’s too busy to call me and to resolve this issue. They ask you to give them the highest survey ratings and then they ignore you whe | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Glenn HaynesService technician, Nathan Kelly takes great care of his customers. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Timothy EvansFast and efficient! Very friendly and professional. Multiple services completed in a timely manner. Efficient Lyft rides home and back for pick up. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ John WalliserGreat experience. Total professionals. | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Dayton ArmstrongGreat service department! Had issue with my promaster and this dealership found and fixed the issue quick! Brenden was my service rep and kept me updated the entire time. Great work ?? | Read Full Review8/10/2025 12:00:00 AM | Google
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★★★★★ Ron ChaseIf you need service on your vehicle ask for Bobby Williams as your service advisor. He will take ownership of your vehicles repair as if it was his own. When your vehicle is in his shop he will communicate with you often and give you updates as needed. | Read Full Review8/9/2025 12:00:00 AM | Google
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★★★★★ MichelleHello I was recently in there to get a new car the sales men got me into a car was the easy part. Then when I was done signing the papers I was not informed about The major information witch included car insurance! So If I could rate this a negative 5 I would! Why because I had to find out the hard way my car wasn't insured and now I | Read Full Review8/9/2025 12:00:00 AM | Google
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★★★★★ Manuel TorresMy service advisor Nathan provided great customer service. Kept me informed what needed to be done with my vehicle . My vehicle service was done in a timely fashion. Great overall service. | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ mavcoracerI will say this to all the folks that read these ratings. I couldn't be happier with this was my second truck purchase from Auto Nation North Phoenix CDJR. From the start . I went in to get my 2018Ram 2500 oil changed. While I was waiting for my truck to be finished, I went to the show room to see what beauties they had. And there sh | Read Full Review8/7/2025 12:00:00 AM | DealerRater
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★★★★★ Troy DeLairThis was my first time to your dealership, but it definitely won't be my last. Max was great to work with in parts and so was Nate in service. The customer service from both was beyond amazing, which is definitely not the norm in today's world. Nate even ran my car through the wash. It was also nice that you offer a military discoun | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Kimberly AnnBobby has always kept me well informed during my Jeep visits and dealt with my warranty company to get items covered. Saved me about $13k | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Stephan Bankosz100/100 - a great experience, great service team and my vehicle was ready as promised! Will definitely come back again and again! See Robert Carter! | Read Full Review8/6/2025 12:00:00 AM | Google
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★★★★★ Melinda KennedyDid a great job taking my car in fast thank you | Read Full Review8/4/2025 12:00:00 AM | Google
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★★★★★ kayakingcamelI bought a car for my daughter outright in June. I was quoted a $100 deductible for the platinum VPP plan but when I received the electronic paperwork, it was $200. The finance manager Vinh Huynh (Nick), sold me on the policy stating we could have service done outside of the dealer for this quoted $100. He was quite charming and seem | Read Full Review8/4/2025 12:00:00 AM | DealerRater
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★★★★★ Michael SimonAsk for Brenden when getting service at this dealership. Everything was done on time and workmanship was excellent. | Read Full Review8/2/2025 12:00:00 AM | Google
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★★★★★ Clutch Productions 847Overall, flawless experience with Brenden. He was probably one of the best I've worked with in the car service industry. Brenden went above and beyond to ensure a once of a lifetime experience. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Melissa RiveraBest service department you will find in the valley! Stop in the see Nate for a smooth and easy process. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Craig RinaldiNate in service is amazing for ALL your Challenger and Charger needs. He personally owns one himself and treats your vehicle as it were his own | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Camren ThomasThey did everything they could to help me with car situation I've been dealing with despite my me being a complete ass at times when ive called. Thank you to the Service Director and i apologize for my actions out of frustration. To Brendan you are an angel. Brendan despite the pandemonium of my car issue did his utmost best to resol | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ James Tafoya IIWorst service department in the state. They have not an ounce of urgency. No loaner vehicles. And not a care in the world. If you need something fixed, expect to be without a vehicle for a week and paying for a rental. As far as sales, that 120 point inspection is a total sham! They will sell you a car with hidden issues and take 2+ | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Alek BurleyJeremy and the service team at AutoNation were great! Will always go back! | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Rhonda PackEveryone and everything was perfect! My Service advisor Robert Carter was excellent in getting me taken care of, explaining everything that was done to my vehicle, and answering my questions. Great experience, great customer service, and my truck is running perfectly. Thank you !! | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ John PaulsenBobby is the best service advisor I've ever had | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Timothy EvansFast and efficient! Very friendly and professional. | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Petoskey StonyMy experience was incredible. They met all my needs answered all my questions. I haven’t bought a car in 24 years so everything was new to me. It’s interesting was probably three things in the world. You don’t wanna do wait in line at the DMV go to the dentist And buy a new car. You guys have shown me to take that new car thing off | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Steven BallAutoNation fantastic place to buy a car honest, told you everything that was going on never lied was honored to their ads. If there was any problems, they answered the problem and fixed it right away. Communication was unbelievable from the service manager to the parts manager to the salesman, even the finance person everybody commun | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ Jasmine NelsonTook my car in for oil change and tire rotation was quick, easy and painless | Read Full Review7/30/2025 12:00:00 AM | Google
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★★★★★ A PLexi is extremely rude and unprofessional. She is posting TikTok’s mocking the customers she recorded. They are all posting private information online!! They need to be terminated immediately. 3 others in the video recording a private conversation between service department and customer was recorded and posted online to mock. | Read Full Review7/28/2025 12:00:00 AM | Google
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★★★★★ Harrison LaneNathan Kelly went above and beyond his duties and needs to be compensated correctly for it!!! | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ Emma JustusPurchasing my 2024 Chevy equinox premier was a smooth and flawless process. Did not take all day like most dealers. I was given a very fair amount for my trade-in also. I would definitely purchase a vehicle again from them. | Read Full Review7/24/2025 12:00:00 AM | DealerRater
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★★★★★ Alfredo JimenezAlex was great in service got my vehicle fixed with a quick turn around and good prices! | Read Full Review7/23/2025 12:00:00 AM | Google
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★★★★★ Josian MaldonadoI thank Alexander K. for his help and always keeping me updated on my vehicle. With my gratitude I will work with Alexander K. again. | Read Full Review7/20/2025 12:00:00 AM | Google
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★★★★★ Matt HendricksonGreat communication and explanation of services. RAM Promaster recently serviced new tire and alignment. | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ shylow wrightGreat costumer service and excellent service all around | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Brigitte JohnstonI don't think I've ever had such a smooth service on a vehicle before. The staff was kind and helpful. They explained everything well and made sure I walked away with my car as safe as possible. And they fixed my start stop which no other dealership bothered to do! Thank you so much to Alex, my technician, for being absolutely phenom | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Brianne McclellanNo one will help me get my sales contract or docs from when I bought my car so I can’t obtain plates. Slow service, car was delivered with a drained battery that I didn’t complain about because the car was what I wanted so I just replaced it at my personal expense and moved on. I will NEVER by another autonation vehicle - in state or | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Natalija WorrellAfter getting stuck on I-17, I called and was immediately given helpful advice about the potential issue, along with a tow company recommendation. The towing service was prompt and professional. Once I arrived, my service advisor provided excellent communication and support throughout the process. The issue was diagnosed and resolved | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ Matthew DeLucaI worked with Lejames when purchasing my used 2015 Tacoma, and he was by far the best car dealer I've ever dealt with. He was patient, professional, and genuinely willing to work with me through some initial delays and obstacles in the buying process. Even after the sale, he went above and beyond to help clear up some billing confusi | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ John FavoritoI was very impressed on how jeremy took my truck in and was able to get the job done in a timely manner! I will be bringing all of my vehicles in to Autonation Dodge Ram for service in the future. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Larry StudentMy service representative was very professional and friendly. They got me in very quickly when my battery went bad without an appointment. Which I am very Thankful. | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Norma BowmanGreat experience!! Anyways so friendly and helpful! | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ David GabouryI looked at a used car at AutoNation Chrysler Dodge Jeep Ram North Phoenix but it wasn't what I was looking for. Since that time, they have been harassing me with sales phone calls, despite me telling them many times to remove me from their call list. They call days, evenings, and weekends and refuse to stop calling me. DO NOT GIVE T | Read Full Review7/14/2025 12:00:00 AM | Google
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★★★★★ Willie BrownThe advisor was great.The mechanic was carful with the car. | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Melissa RiveraBest service department you will ever find! | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Carrie HebertI made an appointment to have my air conditioner looked at. They said to be there Monday at 9:00 am. So I was. On Thursday morning called for an update and was told that they hadn’t even looked at my vehicle yet. That afternoon they told me that the problem was diagnosed and it would be two weeks for a part to come in. I went on Fr | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Matthew AdamsOil change #1 in the books. Quick. I like that you get photos of basics while they are performing basic checks. | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Gabriel GarciaFernando helped us buy a new truck. Great exoerience. Highly recommend | Read Full Review7/9/2025 12:00:00 AM | Google
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★★★★★ Shelly MadiganI had a recall on my Jeep I took it in and they were going to cover all the work. They even offered a free rental car well I did have to pay a $50 deposit for the rental car but other than that I didn't have to pay for it. The work was supposed to be completed by Thursday which was going to be about a week but it ended up being compl | Read Full Review7/6/2025 12:00:00 AM | Google
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★★★★★ Bill TorresI just purchase a new trunk Jose was very helpful, throughout the entire purchases. | Read Full Review7/5/2025 12:00:00 AM | Google
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★★★★★ Shaun HammondRobert's customer service and constant communication was very helpful. The mechanics were great. My car is back up and running. I'm grateful. | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Debbie O'SullivanGreat experience. Got in and out in just over an hour for recall issue. | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Pat WilhelmiJeremy worked with me in on a busy day. Much appreciated. | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Kell BakerEverything went as it should. No problems or concerns. I got a beautiful car, no hassels | Read Full Review7/2/2025 12:00:00 AM | Google
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★★★★★ Mandy BantaMy engine had to be replaced. Robert and his team worked very hard to get my car back as soon as they could. I appreciate all that they did for me. | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Chris LansingRepair done in a timely manner. Mia is great | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ William RemingtonStill waiting... My Daughter purchased a vehicle last thursday, the car needed an A\C Charge so we had to leave it for service. We were promised we would imformed immediately about any changes and when it was finished it would be delivered to our residence asap. It is now tuesday, the car was ready monday morning and we were told t | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ Nathan EsparzaI bought a Jeep Cherokee in February 2025 and the purchase process went fairly smooth. I had the car shipped by Autonation which I would not recommend. There was a delay with scheduling and absolutely no communication. I had to call to see where my car was at a week later and that prompted the car to ship. The car arrived 4 days | Read Full Review7/1/2025 12:00:00 AM | Google
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★★★★★ ced818Considering this is my first experience purchasing a vehicle through a dealer like this, I must say that I am colored impressed. The salesman who helped me was great help, a cool person and actually seemed intested in assisting me. Finance was great too, but real cudos to the salesman (Robert) for getting me out my old vehicle and | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Iz 2788Broden in Sales was great to work with, very friendly and knowledgeable! | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ Alex and Joanna DDeceptive sales tactics and shady contract practices — beware. I had been negotiating with this AutoNation dealer on a Jeep Wrangler 392. Initially, they tried to create a fake bidding war, claiming another customer was “on the way” to offer more. When I showed up in person, that mystery buyer never materialized — surprise. After a | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ David HegelHole team very nice and helpful. Mia was very nice and helpful | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Yesenia ValdezThe experience was awesome they got me what I wanted, Deff recomend | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ JODY SEDILLOWhat an amazing Team! Great follow up and communication throughout the whole process. I highly recommend for all of your automotive needs. | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Juanga BooVerry efficient fast and friendly | Read Full Review6/26/2025 12:00:00 AM | Google
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★★★★★ Matthew BurchGreat service and excellent quality work! They hire veteran’s! | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Jon HoversonBrenden at Autonation Dodge in north Phoenix was great to work with. Everything you'd want on a service call... attentive, understanding, creative, and problem solver. Well done Brenden | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Pappa JonBrenden at Autonation Dodge service team in north Phoenix was great to work with. Everything you'd want on a service call... attentive, understanding, creative, and problem solver. Well done Brenden | Read Full Review6/25/2025 12:00:00 AM | DealerRater
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★★★★★ Ross CarlisleI was very happy with the service. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ David HoelzingerJeremy did a great job in getting a complicated problem with my jeep fixed! | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ David ChristifulliDan and Jerry did an excellent job in purchasing my 2022 Dodge Charger Daytona and leasing me a 2025 Jeep Grand Cherokee. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ WesGood service. It was quick and easy to drop off. No hassles. I am sure I will be back. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Carlos PisanoMia did a great job. She told me what work needed to be done and what could wait. She kept me informed on costs; wait times; and outcomes. In a nutshell, I would like for her to continue as my service advisor. | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Brian MerrillOver the weekend I took my truck to Autonation Dodge off of I-17 and Bell road for an oil change. I am not usually off in Saturdays and had not made an appointment. My service advisor, Alex was able to get my truck in and take care of the oil change and get my tires rotated. Alex and Mia are the two Service Advisors I like to use bec | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ Justin CirellIf you are looking to purchase a new vehicle, I highly recommend reaching out specifically to Tyler Logan. He helped me work through an issue on my recent vehicle purchase from the dealership, as the Sales Rep who I worked with is no longer there, and I was having difficulty getting to the right people to assist. Despite there being | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Katie W-VMy service advisor, Robert, has been amazing. I had a very poor experience at a different dealership in the valley after I purchased my jeep and I am so glad to have found Robert and AutoNation. I'm looking forward to creating a lasting relationship and enjoying my Rubicon! | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ Jarrod OhlerHad the truck in for a screw in the tire, and an oil change. Service was great and the work was done quickly. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Raul AlvarezRepairs were completed ahead of predicted time frame . Staff was Friendly and Helpful. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Karly BowmanHad a great experience at this Car dealership service department! I can’t say I’ve ever had such a great experience! Will definitely be back to this place for all my service needs! Mark was amazing and kept me updated every step of the way! | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ Lee KurryIn and out quickly even without appointment | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Greg WynneFantastic experience! Brenden was great! | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ SKThis is the most unorganized dealership I've ever been. | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Mopargirl68Very well run from sales, to finance to customer service. Made my buying process seamless. | Read Full Review6/16/2025 12:00:00 AM | DealerRater
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★★★★★ Alan LesterWhen I requested information about a car online, they sent me a good price without a bunch of add-ons. The car I came to look at didn't appeal to me in person, but the salesman Garrett showed me a few others that they had with very little pressure. I did find one that I liked and decided to buy. Everyone there was helpful and frie | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ David HarmonEverything went great. I had to wait 4 hours. | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ Marco GranilloAdvisor was great throughout service appointment, by text, only issue was when trying to schedule by phone unable to get connected to service dept. Had to schedule on website | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ DeeAnn HobbsJeremy is the guys to ask for he care about the customer ??!?? | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Marco GranilloAdvisor was great throughout service appointment, by text, only issue was when trying to schedule by phone unable to get connected to service dept. Had to schedule on website | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ Marcus ClearTook 3 days to repair a tire under warranty. Being able to contact them is a nightmare where they respond slowly or not at all. Phone system goes in loops and has many buttons that don't work or just disconnect you. After they got the tire replaced it was a few minutes until closing so I had to wait an additional day all while costin | Read Full Review6/13/2025 12:00:00 AM | Google
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★★★★★ ElTook my truck into the dealership and was immediately attended to by one of the service folks. Mia, was courteous and helpful. She explained my options for various maintenance and service items, including quotes. During the actual time that the truck was being worked on, she came by several times to give me updates. She was a pleasur | Read Full Review6/12/2025 12:00:00 AM | DealerRater
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★★★★★ David MuellerWork done quickly and to satisfaction. Courteous sraff | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Steve CastorService advisor Jeremy is great! | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Scott ConwayRobert was absolutely incredible. Every time my truck went through different phases, he would update me. Very much appreciated The updates. | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Lori MorrisonThey were very helpful and listened to my issues | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ tigger86334They were very helpful and listened to my issues. Kept me informed on a progress with my jeep | Read Full Review6/10/2025 12:00:00 AM | DealerRater
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★★★★★ G QRobert C did an excellent job ??, it was fast and easy process,thank you so much Robert will definitely recommend him and autonation,will definitely return.thank you | Read Full Review6/6/2025 12:00:00 AM | Google
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★★★★★ L LMy purchase of a 2015 ZL1 was very good. Broden did a great job thru out the entire transaction. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Greg AlvarezMy Service advisor Alex was very attentive, Professional, and thorough! | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ John FifeFriendly service and willing to work with customer. Vehicle is fixed and working well. One of the best service providers I ever had. | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Gino AlvarezPeople always friendly and knowledgeable AutoNation in north phoenix always take care of our jeeps needs | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ L SThe worst place to get a car from got a brand new car not used and ever since I’ve been having issues with it had it towed and try to get a hold of someone that works here is like playing musical chairs | Read Full Review6/5/2025 12:00:00 AM | Google
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★★★★★ Marisol EnriquezI took my ram 1500 for maintenance, Mia was my service advisor. I ended up leaving my vehicle for a few days while it got fixed, in the mean time Mia helped me get in a loaner vehicle since I have no other vehicle to commute to work, she kept me updated and posted during the process which gave me peace of mind Thank you Mia. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Greg AAlex K and Jerald R, and the rest of the AutoNation North Phoenix Service Department team provide truly outstanding service. They have provided years of great service and earned my highest rating. | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ EJ SmithFound and Fixed the issue with my ac. works great now, just in time for summer. Customer service was excellent. | Read Full Review6/2/2025 12:00:00 AM | Google
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★★★★★ Jackson4117Fernando was very open and honest about the Kia Forte. He shared the previous owner reason for buying a different car. He was careful to do a super job with all things about the car. The Finance person took time to visit with me and learn about my Credit Score. It was a very pleasurable experience. | Read Full Review6/2/2025 12:00:00 AM | DealerRater
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★★★★★ Joyce PetersonAlex and the entire team was extremely helpful courteous and friendly. 10s across the board | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ John RobyScheduling my appointment was simple, the vehicle was serviced quicker than I expected. Thanks!! | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Hunter EatonGreat service was slightly annoyed. I had to wait around two hours to have my battery checked out for warranty purposes, but honestly can’t complain. AutoNation didn’t BS me around took care of everything with a smile on their faces and sent me on my way. Everything was complete. | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ RandyKI was very happy with my purchasing experience. The staff were very helpful snd efficient. I would buy from them again. | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ K M2020 VW traded in for a different vehicle.l 05 06 2025. Unfortunately new vehicle in accident and financing not secured but personal auto insurance is paying for wrecked vehicle. Dealership advised contract canceled since they couldn't find financing yet they refuse to return the trade in AND they are actively trying to sell it WITH | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Sinnette SimmonsThe service was great. They were so nice to me. They made me smile when I got into my car. They programmed my messages screen. I'm thankful ?? | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Tammy WagnerEveryone was so nice and helpful | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Christine ZygutisFriendly service and quick to provide timely updates. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ MelAwesome service, thank you so much for all you do! | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Scott MacAlpineA couple of days before my appointment I was informed that due to a glitch in the system that the shop was extremely over booked and I would have to leave my vehicle and they would get it done at some point during the day. When I arrived my advisor, Robert, said he would likely get it done in around 90 minutes and around 50 minutes | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Tom CapaldiService department was great as was parts. Made my experience very easy | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Gino AlvarezPeople always friendly and knowledgeable | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ ayousha4youMia is such a great, professional, intelligent person. Thank you so much | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ James SA very nice and friendly staff. All did a great job and treated me very well with the purchase of my new truck. Thanks | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Vicky AshlockI bought my Jeep there and love it so I forgave the fact that even though it only had 1600 miles on it the salesman blew me off and told me that there was nothing he could do about the fact that my practically brand new vehicle only came with one fob (I didn’t know this until all the paperwork was signed and the vehicle was handed of | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ FernandoEvery experience I’ve had with this dealership has always been fantastic. Great people always willing to assist you with dedication and commitment. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Serban FocseneanuAlex K is great, knowledgeable and makes the service visits easy and fast. Keep up the great work. Thank you. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Nereida LopezGreat customer service, got in without appointment for an oil change, took me in and was down in less than 2 hours! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Jaramy Eugene WilsonJeremy was the best service advisor I've ever worked with. The entire dealer was efficient, communicative, and professional. Very impressed. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Trent FranksWe brought our truck in crippled. It was still under warranty, and Alex handled the issue very politely and promptly without cost to us and vehicle is now working perfectly. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ alex robertsThey went above and beyond to make sure my jeep was done in a timely fashion and were very professional | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Josh CuevasI normally don’t write reviews, but I feel compelled to share my experience. My recent car purchase was incredibly frustrating due to the dealership’s poor communication and lack of customer service. After signing the papers, it was like they vanished. Calls went unanswered, emails ignored, and I was constantly left in the dark about | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ AlcasbyExcellent process, informed sales team that went out of their way to make sure I got exactly what I was after with NO pressure or silly games. A perfect buying experience. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ Colton SolomonIt was a very quick and easy process. The staff was super friendly. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ LorieIt took way too long. I paid with cash, it should have been in and out. Our sales person kept disappearing on us. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ Shawn mooreAwesome experience no pressure found car online. Went to dealership and took test drive and purchased vehicle. Love the upfront best price approach. Was able to view Carfax and Kelly blue book value from dealer. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Fernando Amaro Sr.Is difficult to leave my car for 4 days and then they fix it in hours | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Asher FishgoldMia did a great job, if and when my charger breaks again I will always go back to this dealership! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Mercedes EldredGreat service, and they really listened to my needs. Will definitely come back for another vehicle | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Forson DesignHad a deal worked out with trade. Signed papers, made deposit, hard pull in credit, dealer called back and said they couldn’t honor the deal any longer and it turned into over twice the lease payment, half of the shown rebates, and $20k less on trade. The staff felt bad and tried to make deal work but was still significantly higher t | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ heatherlynnthompsonGreat customer service very helpful and very attentive. Everyone was very professional and listen to what I wanted | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ Chuck HofnerRobert is an excellent service rep. Cordial and very responsive to my problem. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Nichole HuntEveryone is friendly and helpful. Big thanks to Patricia, for her help today with my toddler and showing us where the snacks are, and thanks Robert for letting me know what expect for my next visit! | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Diego UribeThank you to Sydney and Mark they made sure to communicate through out the whole time vehicle was being service, kept up to date with phones calls and pictures. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Cortland “Cody” Dicken-YoungThe beginning of the process went very smooth, of course that was when they were trying to sell me the vehicle. That went well and was handled via the internet professionally. Once the deal was completed was when the problems began. Felt like I had disappeared and often had to call several times over several days until would receive | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Rosemarie BattagliaNathan once again has taken care of me as he always does he goes above and beyond he’s so polite courteous makes me feel like I’m important and it was just a walk-in because I need an oil change did not make an appointment And he took care of me thank you Nathan and thank you, Autonation Rosemarie | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Kenneth ScottVery happy with my experience. Everything was completed on time. Great team . My advisor, Sydney, is very professional and communicates honestly. I'll continue to get my service work done here. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Trisha FranklinMy experience was excellent from start to finish! Scheduling my appointment online was quick and easy, and the staff at the service center were friendly, efficient, and helpful throughout. My car was in the shop for a couple of days to complete a recall service and they even paid for my Lyft home the day I dropped it off and back to | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Tish Gaupel*UPDATE: While the miscommunication at the start of our journey was definitely inconvenient, they went above & beyond to make things right and that kind of dedication to customer service deserves 5 stars! Thank you Autonation CDJR!* After driving 2 hours to see a vehicle that I was assured was the vehicle I saw in an online listing, | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ ACROReally good customer service n got the job done fast, answered every question and was happy in the end thank you. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Dawn FawcettFast service. Got it car back sooner than we thought. Great communication. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Andy JonovichEasy scheduling process Nathan my service advisor was great. Was provided pictures of recommended service items and good communication from start to finish thank you guys | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Dan JohnsonI was treated well, Max and John know what they are doing. They are helpful and knowledgeable. They always treat me fair with a good price. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ greg fawcettFirst time bringing a car to them. Just moved into the area. Very informative throughout the process, and made it a pleasure to work with them. Will be bringing my cats back. Thanks | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Greg BrownThis is my 3rd vehicle purchased from this location and I just had another excellent service department experience. Thanks to all there. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Shawna BryantThe entire team is very helpful and they are swift in getting your car back to you. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Angel NunezI’m over this dealership, I’ve been waiting almost a year for my purchase documents. I finally received most of nearly 7 months after purchase and still waiting for my coverage information. Good luck getting in contact with this location other than speaking to Salesman just to get transferred back to operating system. Only reason for | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ MariaPurchased the vehicle in November we did not receive it till 1 month later. The repairs they were going work on were not repaired properly. To make matters worse they never return my calls or text they gave me the run around. It was the worst experience I ever had dealing with a dealership. | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ Nancy GugalaOur service tech (Sydney) was awesome! This type service is why it's best to have the experts service my Hellcat. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ John ShidelerEasy to schedule service appointment, Alex kept me advised , and car was ready sooner than promised. Very satisfied with entire experience. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Bill TorresSydney was awesome, she kept me inform during the entire time. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Andrea StevensonUpdated review: Received the parts they ordered for my vehicle, and the service department checked out my electrical issues and discovered the battery in the vehicle was too small for my Sienna. They replaced it and changed the key fob battery for free (still within autonations warranty), they even gave us suggestions on what to do i | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Angel NunezI’m over this dealership, I’ve been waiting almost a year for my purchase documents. I finally received most of nearly 7 months after purchase and still waiting for my coverage information. Good luck getting in contact with this location other than speaking to Salesman just to get transferred back to operating system. Only reason for | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Trisha FranklinI’m a new customer, and my experience was excellent from start to finish! Scheduling my appointment online was quick and easy, and the staff at the service center were friendly, efficient, and helpful throughout. They even accommodated a last-minute tire rotation for just $19.95, which was a great value. I appreciated how smooth the | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Peter AaronBrought my 2019 Jeep for its 30k service, set of new tires, and an oil change. Robert W. in Service and Jon B. the Tech did an excellent job in keeping me informed about progress. The Jeep runs fantastic! Thanks guys! Always a great experience at AutoNation North Phoenix. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Kenneth ScottVery happy with my experience. Everything was completed on time. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Tony DarinFlew in from out of state to purchase my truck. Communication prior to arrival was excellent. They even picked my up from the airport!! Once at the dealership, Kaleb had everything ready to go when I arrived, and I was on my way in no time. Would definitely go back. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sean GaupelBought a 2024 Ram Promaster 159" tradesman for 1 of my Company's. Once the price was set, it was Honestly the fastest ever gotten through a purchase. Everyting was explained, professionally and to the tee. Every question I had was answered. In the end I would recommend them to not only a Company looking for a fleet deal or commercia | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Andrea StevensonGarrett was an awesome salesman, very friendly and helped us get to our desired price point. Some things were ordered for the vehicle that were missing, which we are currently waiting a call back for. As for the vehicle… it’s almost as it was never cleaned/ detailed prior to selling. Found stains on carpet and seats etc. Night of pu | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Raul Carranza (Angel)I really appreciate how the mechanics were able to pinpoint the issue and take care of it. I also appreciate the customer service and the detail that was added to my vehicle.. I really recommend this place.. | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Sheila ManleyI had a fantastic experience at Autonation Jeep Chrysler Dodge with Ivan. The customer service was top-notch! I explained what I was looking for and my situation, and Ivan worked hard to find the perfect car for me. He was professional, attentive, and made the entire process smooth and easy. He even checked in with me the next day to | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Matt FliggJust picked up my truck from autonation. First dealership I have been with that sent links and videos of my truck being inspected. Jose, who was my sales rep and not a service tech, was on it. Kept me up to date on everything, answered any questions I had, could tell he actually cared to get my new vehicle back to me as soon as poss | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Jennie HinsonMuch better experience today than 2 weeks ago. Staff were friendly, not as long of a wait, and seemed more in tune with our auto concerns. Still have to leave the car for about 3 days! | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Tish GaupelAfter driving 2 hours to see a vehicle that I was assured was the vehicle I saw in an online listing, I was slightly irritated to learn that the photos they'd used were just some 'random stock gallery photos', and especially since I specifically asked about certain features that were in those photos prior to driving all that way. The | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Sean GaupelSo Saturday 4/5/25 saw a 2024 Ram Promaster with bins advertised on Car Gurus from this dealership with only 10 miles on it. I called and verified from a salesman Ivan the vehicle was as Advertized, and said yes. I said would be down and bring a trade in to get looked at. 70 miles later and an hour and a half drive time (not to menti | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Mike AGreat service I will definitely bring my car here again. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Tobias TermureHelped me find the problem to my jeep and saved me a ton of money. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ sabrina OjedaThank you Nate! I really appreciate the service | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Rob BarnettService was great, but I never received a quote for putting the Front Hooks back on my 2022 Jeep Trailhawk. Was supposed to get a call back when I made the appointment & never did. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Marc Jeterexceptional service rep and took real good care of me. Communicated thoroughly about everything needed for my services . Service is the reason I will come back for my services Updated review on second service there . Truck was in and out and they fixed a recall and flushed my differential’s Even got me LYFT to take me to pick up m | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Morgan ScottGreat experience! These guys didn't try to talk me into spending more $$ than was necessary. They actually helped me save $$ by telling me something didn't need done. They don't pressure you into purchasing strictly through them when it comes to parts (batteries, tires, etc). | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Peter TBobby Williams did an excellent job. He kept me informed and advised me about additional items with my Jeep. I plan to return later this week to have those additional maintenance issues completed. I have enjoyed great customer service at this location for several years. ?? | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ RaniI took my 2019 Jeep Wrangler . For recall’s It’s been an awesome experience. The service advisor. Her name is Mia she’s awesome she kept me in the loop as far as the recalls when the parts are coming, and when my car gets ready for pick up I’m very happy with the service and the quality Highly recommended | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ mel sannesEveryone went above and beyond to meet my schedule and needs. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ HAITIAN LOLAAlexander was my tech. He was fast. He was efficient. He was amazing and he was so nice. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Gordon BakerGreat service, great friendly workers. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Pam AntonopulosService was great, people are very nice there. My service advisorAlexander took care of everything so I didn't have to worry, kept me informed of the progress while my car was being worked on. Highly recommend this dealership. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Martin OverbergCame earlier than my appointment, no waiting, great service quickly and well done, will come back | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Clint EastwoodNathan was my advisor, great guy. Let me know all the pricing up front and keep me in the loop with my vehicle. Service was quick, highly recommended. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Michael DiGiacomoI called and talked to the scheduling representative. She took the time to look up my information and let me know what type of service contract and warranties I had. She got me in the same day. As soon as I pulled in Sydney was there to help me with all of my service needs and made sure my requests were carried out. I'll definitely b | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Jennifer WinklerTook a while to get fixed. But it wasn't their fault. Warranty company took their time and put up a battle. Robert was extremely communicative and kept me in the loop. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Dayanara HigaredaVehicle was serviced in a timely manner and I received updates throughout the service. Thank you AutoNation! | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Maher EshoExcellent service, great job, thank you Nathan on Jon thank you so much | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Lisa RobbinsI really like the communication through texts. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Ruth EiermannTotal car buying BS as usual. They used to be different years ago when I last bought. You can tell him what you can afford and what you want. In the end they're just trying to sell you something more expensive and for a higher payment. You'll pick out a vehicle and they'll say oh that payments too high. Then one that they trying to g | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ KyleWife took her car in for an oil change and a transmission inspection, was told 2-3 days. After 3 days and 5 different phone calls I got 0 info about what was happening with my vehicle. After finally getting someone on the phone who was able to tell me what was happening, I learned that there was zero work that had been done. Was neve | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Mr MosesAlex Keenan (service writer) was (is) very efficient and professional - work was done in a timely fashion - and I really appreciated the swift drop in service - excellent customer service - I'm very impressed - also my sales person Lila Monroe - was (is) very professional and made the whole sales experience very pleasant and easy ?????? | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ markus schlegelQuick friendly service and great communication. Reasonable timeframe for services performed while you wait. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Timothy GreyKnowledgeable staff, helpful and professional. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ LeMooreDon't buy here, you'll be sorry. It took 14 days and several lies to get my car windows tinted. Also, I had to drive there 3 different times to inquire about my car cause the sales guy kept ghosting me and lying to me about it. They promise at home delivery, but that's a lie. You won't get a straight answer about what day the service | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Nichole NorthrupGreat service fast and friendly place to take my Jeep will go back again. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Ken HarjoThis was an easy going visit. Very helpful person there. Im Very satisfied. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ AM DavisShout out to service advisor, Alex K. Thank you for making the process of getting my car in and out so seamless. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Ken HarjoThis was an going visit. Very helpful person there. Im Very satisfied. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Michael MaherVery pleased with Sydney my service tech. She is very professional and accomodating. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Rob FetterAlways difficult to get a hold of their service department. And were misleading about the warranty coverage when buying the car. The finance department left my information up when I left, didn’t finish the loan, then entered other peoples contact information in on the loan so I had to contact the bank to change all my information to | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Lucas FamilyWe recently got our 2014 Dodge Durango from here! The whole staff there is absolutely amazing! Karson our sales person was so knowledgeable and helpful in our decision to move forward with our purchase! Thank you Auto Nation we love our new Car!! | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ lona stearnsEveryone was super and very helpful | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Maria VazquezBought a truck and the brakes were making too much noise, they didn't want to repair them but after a repair was done the truck keeps making a lot os noise. now nobody answers my phone calls or emails. Terrible customer service | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Tina SI have been a loyal and repeated customer for over 10+ yrs. We purchased well over 10 vehicles from this firm. I took my Ram truck in for service March 11, 2025 due to my back windows leaking again. I was contacted that my vehicle repairs were complete and ready for pickup. When I picked up my vehicle, it was dark out so I really cou | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ esbslotDo not take your vehicle in for service here!! I had a water pump replaced on my Jeep Wrangler. I noticed it was dripping from what appeared to be a thermostat. Found that this service dept had loosened the thermostat bleater when they replaced the water pump and never tightened it back up. Then when I picked the jeep up they had clo | Read Full Review3/18/2025 12:00:00 AM | DealerRater
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★★★★★ esbslotDon't go to this service department!! They replaced a water pump on my jeep among other things. Then I noticed what appeared to be a leak underneath. It turned out to be a loose thermostat bleater that was not tighted after it was losened when replacing the water pump. And when they returned the jeep to me the radio antenna was bent | Read Full Review3/18/2025 12:00:00 AM | DealerRater
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★★★★★ Shamika Denise Nelson (Mika)The people over at AutoNation inPhoenix are amazing. Gage Summers made me feel very at ease and welcome all to the end of the process. The team at this AutoNation is superb Thanks a Millions. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ WANDA INES PIETRII have posted previously on how I have only had awesome experience with Jose who sold the car to me and Ryan who has made sure that my car is in top shape mechanically and clean and shiny when I get her back. And the only bad experience I had was an idiot named Alex. He does not work there anymore which tells me management is on top | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ HaroldI really appreciate the efforts that Robert Williams took with our extended warranty. He was very helpful. I am not very appreciative about how long it took to get may car repaired. 23 days is far too long even if some of the work needed to be done at an outside shop. Also, I was told that the car needed motor mounts and a driveshaft | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ Greg AlvarezMy Service advisor Sydney was very attentive, Professional, and thorough! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Pro RacerMy service advisor was Sydney. She did a great job. The lower 4 star rating is for their very high labor rates and parts prices. My mechanical service was excellent. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Stephanie DinanMatt & Jeremy took care of my SUV right away! Great service as always. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Walter SheehyService was fast and alerted me of any issues. They also resolved another issue free of charge. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ clint PalkaVery professional and completed work in a timely manor . | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Scott MckennaFriendly staff that is will help. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Sharon OpfermannNate was very polite and helpful. It was a long wait just for an oil change, but I was told what time would be upfront so there were no surprises. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Daniel GreggThe people were fantastic and fun to deal with. One issue was, about 4 days after the purchase, I was cleaning the front windshield when I noticed a large crack on the top left corner! It can’t be seen from the inside but definitely on the outside! Why did they not replace the windshield or at least point it out to me??? | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Monika AustenI had the most incredible experience with Auto Nation in Phoenix. My engine blew and it was a very stressful time for me. I decided to tow my car to the Bell Road location for service. The communication via phone -and text was excellent from the beginning, not overwhelming, just enough. The customer service fantastic ! Jeremy , Eric | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Jen LeonGreat place, and fast service with polite employees like advisor Mia. I recommend this place for all your car care needs | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Diego UribeAmazing customer service a big shot out to Ryan and Mark made sure to communicate through out the whole time jeep was in the shop, constant updates with phones calls and pictures. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Autoheatshield ProtrimRobert my service advisor was very knowledgeable and helpful and made my experience with Autonation excellent. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Mel SannesExplained everything and fixed a problem not associated with the running boards. I thought I would have to make another appointment to install a new menu switch on the steering wheel. Your technician found just a loose wire. Most would have just said I had to replace everything. Quitos to him or her. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ steve hawkNathan was able to get me in for service on an end scheduled appointment and out expeditiously my vehicle is very important to me. Nathan did an excellent job. I will be looking for a new truck at AutoNation. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Ashley BatesI can 100% honestly say buying a car at this exact location (not the others) has been the worst experience ever!!! Not only did they fail to tell us who are loan was through after reaching out multiple times, through phone calls & texts with little to no response. I've called a million times to get help over the simplest things and n | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Jon HoversonAutonation Dodge in north Phoenix was great to work with. Thank you to the service team. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Jeremy MartinSalesmen Karson is awesome. Dealing with service on the other hand is not the best. I have to call several depts trying to find out the status of my vehicle while it’s been in the shop. Service department say they will leave a message with your service provider and they will call you back. That’s a joke. I talked to the sales dept th | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Mike JonesThanks for keeping the Jeep running smooth!! Sydney was Great, took care of a last minute fix I kept forgetting to get done. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ aries 34Unless you're going through insurance or warranty NEVER bring your vehicle here for service NEVER!! They are thieves. I was quoted 1,400 to replace my radiator and 4 hours of labor. I went to a mechanic less than a mile away and he did it for 400 in an hour and a half with a 50k warranty. It's been a week and the truck runs perfect. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Mindi SantosEveryone was friendly and efficient from start to finish. Very pleased with my experience! | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ K MMy 5th visit, and they keep getting better. Seems that management listens to my feedback about time respect. Quality of work has been as expected. Service advisor Alex is a sharp and respectful person. Teamwork at check-in was also excellent. Again..respect for my time! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Veronica MunozNathan was very helpful in setting up appointment, listen to my vehicle needs and ensuring everything was documented. He followed up with recommendations and when ready. A professional! Appreciate Everyone involved in taking care of the vehicle . Have taken my vehicle here for years and will continue to do so. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Jim WoodNot sure if the issue was resolved. They only balanced the tires, there was serious wobble at speeds over 60 mph And cool tempeture under 60° Serve writer was very helpful ?? | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Sabrina BusankI've been coming here for years, and will continue to do so, due to the great customer service I receive. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Victoria WilsonMia got me right in & took care of my issue with a dead battery. I had called to tell the service department I was coming, but did not have an appointment. She solved all my issues with this 1 stop. Very caring employee! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Jose ReynaExcellent service took care of me and my vehicle. Great communication and transparency throughout the whole process | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Lana KnedlikWe purchased new 2024 Jeep hybrid (“Jeep”) from Autonation on 1/7/2024. At the time of the purchase, we asked multiple people at the dealer whether we needed anything from the dealer to file receive a federal tax credit for the Jeep and were told that we did not. Unfortunately, AutoNation’s representations were false. The IRS req | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Theodore NathanMy Autonation warranty was never registered with the warranty company causing it long delay. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ ERSIN GENCOEGreat dealership I recommend it to everyone | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Amanda BrownJOHN IN PARTS DEPARTMENT IS BEYOND AMAZING !! WHAT HE DID FOR MYSELF AND FAMILY IS NOT ENOUGH WITH WORDS, I HAVE BEEN IN THE CUSTOMER SERVICE INDUSTRY FOR 30 YRS AND HE IS THE APITANY OF A GREAT CUSTOMER SERVICE MAN ?? ?? ??, PLEASE RECONIZE HIS MANY TALENTS AND TONS OF KNOWLEDGE ABOUT EVERYTHING THAT DEALS WITH YOUR DEALERSHIP. I GOT | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Suzanne SkubaTook car for recall repair and repair front end collision sensor. I arranged so they could have a few days. All was taken care of. When I picked up I found car had been driven 143 miles and gas used. There was no explanation on invoice. It took several days and contacting advisor and then manager to get an answer. The tech needed to | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Bobbie HoneaI bought a dodge durango from them in 2023 and was given 10 free oil changes. From then to now I have used 7 of those 10. Making sure to keep up on the scheduled maintenance. I took it in 3 weeks ago to get an oil change knowing I had at least 3-4 free changes left. After looking into my account one of the MALE techs came to me and e | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Juan GriegoI bought my Dodge Challenger Scat Pac on line. My salesman met my needs over the phone, with pricing. Thank you. J. Griego | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Breanna IgbinosunI've had a terrible experience after purchasing! Do not buy from here. 1/10 do not recommend | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ John HallDO NOT BUY FROM THESE CROOKS! DO NOT work with Vinh (Nick) in finance. I made the mistake of buying from this establishment and have spent the past 3 months fighting to get my money back. He will say text him, call, etc he wont follow up and wont give you back your money! They will do whatever they can to avoid giving you back anythi | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ P WilsonJeremy provided a five-star experience. I’ll definitely return. | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ June SinclairI am very satisfied working with Ryan. He is attentive, professional and works in my best interest | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ George RussellI needed a Recall for my 2022 Jeep. It was more complicated than anticipated. Robert was knowledgeable and efficient with a sense of humor. I highly recommend AutoNation. | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Jeremyt45Made a deal with the GM of Sales, had terms agreed on and allowed him to run credit, approved and ready to go per my email at noon from the GM. I was supposed to pick up the car afterwork and finalize paperwork at 6PM. When i get there at 6 he was gone and the car was sold. No call, no email just a big waste of time and a hard inquir | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ Vaughn SasseI am 100+% satisfied) with how AutoNation, my service manager, and the other people (finance, parts, management, etc.) working with him have treated me. My truck was recently serviced for an oil/filter change, multi-point maintenance check, and ABS firmware upgrade via a service recall.All was handled efficiently and to my satisfacti | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Francisco GutierrezService advisor Alex is great! Will definitely be back for future maintenance. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Monica Romerooliva in sales was extremely helpful when purchasing my first vehicle she went above and beyond making the experience worth the wait, keeping me updated with the entire process as well as helping me with any issues i had during it. she was an amazing sales representative if you by chance get her she will make the entire process well | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Jeremy ThompsonMade a deal with the GM of Sales, had terms agreed on and allowed him to run credit, approved and ready to go per my email at noon from the GM. I was supposed to pick up the car afterwork and finalize paperwork at 6PM. When i get there at 6 he was gone and the car was sold. No call, no email just a big waste of time and a hard inquir | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Jaime Luque FernandezSuper great service ! Never been so easy to get something done Robert was great and also the guy who handed my truck over can’t recall the name but he was super cool too and everything was explained very well truck was done exactly when he said it will be ready five stars all day will be back for maintenance for sure ! | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Luisa V.The service department deserves a 10/10. Every single time we take our vehicles in we receive nothing but great service, professionalism and honest service advisors. I’ve been to two other dealerships in the past and nothing compares to Autonation. Thank you all who have helped us in the past few years. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ dj broderickCDJRF North Phoenix management: Sending a shout-out to service advisor Robert Williams! Best customer service I have received from a car dealership service department EVER! Robert did his best to expedite a warranty repair (rear differential on a 2022 Jeep) and the part was not expected to be available for several weeks. I was prov | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ James HerreraGreat service. Had my vehicle in and out in a reasonable time. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Brian AndersonThe service manager was very professional and prompt with my service. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Annarose GroveNathan in service was great. Being without a car is always terrible but Nate made sure to keep me up to date through the whole process ???? | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ J VThe service is great,thumbs up for their team. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Lauryn FerreThe guys at auto nation were great and knowledgeable. They kept me informed the entire way. Carl was amazing. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Marty GuzmanMy recent visit to the service department was way above expectations. I was kept informed every step of the way and had an overall great experience. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Antonio RaizolaQuick and fast job. Was done professionally amazing job!! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Taylor ZweifelGreat customer service. Went above and beyond. Robert is an amazing service rep. I am glad I chose AutoNation for my vehicle and won’t go anywhere else for service. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Johnavan WagonerCall a head of time for an appointment. Great timing. Great people. Nice atmosphere. Kids play place at the show room. Would recommend for anyone. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Craig LambrechtTerrible. Bought a vehicle from this dealership. Sight unseen. Had shipped from Colorado to Wisconsin where I’m working. They registered it to an old address so my plates never went to my AZ address. Tried to contact Riad many times. No response or call back. Emilie was great while buying then flipped. 95% of the time she doesn’t ret | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Phillip DaleMia Lusk is the best service advisor I have delt with in a very long time. Mia kept me informed throughout my vist. My service and a minor problem was resolved very quickly and proficiently. Phillip Dale | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Ron SMy service advisor Ryan was very kind. He answered all of my questions and kept me informed. I would consider the services received as a "Good Value" and a lot quicker than I expected. This was my 1st visit for a 30,000 mile routine maintenance on a 2020 Ram Pro Master 3500 Winnebago Travato. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Lana KnedlikDO NOT BUY FROM AUTONATION! My wife purchased a Jeep Hybrid that was eligible for a $3750 federal tax credit. We asked the dealer if we needed anything from them for the credit, and they said no. Turns out, the dealer MUST file something with the government at time time of sale for us to get the credit. Months later, Autonation | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Howard VarnerGet job of using my warranties, troubleshooting a couple issues which were solved by driver’s education, and providing requested special items like early battery replacement and detailing the vehicle inside and out. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Danielle DupontHorrendous service. They do not call back or respond to messages. They held my car for over a week and a half and did not provide a loaner and did not perform a full complete multi-point inspection that they stated they did. They completely missed an engine leak that another service shop had already noted and that I provided paperwor | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Christian Farias-GonzalezTerrible service the finance manager Ninh Hunh lies to you upfront then denies any responsibility. I urge everyone to just go somewhere else for your vehicle needs as this place has noone helpful. 2 months after my purchase and they still haven't made anything right no information for my vehicle was even given to me until 2 months la | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ jade thomasMy recent visit was smooth and easy and I really appreciated Mia's help | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Jeanne BlasdelI was from out of town and had a problem with my new Ram. They took great care of me and got me back on the road in about an hour or less. Friendly, polite and professional. Thanks | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Jennifer RhoadsService is great here. Always we'll taken care of with priority. | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Tyra GainesMy experience today was great Roberts was very professional and had great conversation with me. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ AdenaI took my car in for a quick service check and maintenance. The gentleman who helped me made my wait time and experience quick and easy. I was happy to have been in and out in a timely fashion. All of the staff I passed by or had actual interactions with were kind, friendly, and knowledgeable. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Jon WoodCarl was extremely helpful with my Ram Truck. He was very knowledgeable an experienced!! | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ troycly12After giving up on my daughters dream jeep. Olivia Yager didn’t, she went out of her way to find and deliver the jeep my daughter always wanted. On top of that, she got me to the rate I wanted. Thank you again for your professionalism,commitment and communication. My daughter first Jeep was a grand slam! Thank you Olivia. If you need | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ John SchmittDO NOT BUY USED FROM AUTONATION OR USE THEIR SERVICE DEPARTMENT! I would trust a 1970s used car salesman over AutoNation any day of the week. I would trust a realtor selling ocean front property in Arizona before I trust AutoNation again. I have bought multiple vehicles from AutoNation. The thing that is common with both locations I | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ brandi segedyMark and his team are fantastic and are very attentive! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Emma RoseI brought my car in to be serviced on the 31st of December, I’ll give some grace as it was the new year the next day so I’m assuming they were off for the holiday. But it took them a whole week to get my diagnostic report done. Then another week to get my warranty submitted, and then finally my parts are ordered and that next week my | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Gabriel GomezYou tell at the end to contact the Gm and i have trying with no luck..So do guys really want to hepl me?????............I purchased a car from here about 3 months..They mentioned it to me there was a protection plan, but I didn't no I was paying for it,,,never mentioned to me,I went in an talked to Vihn Huynh and he told me I could | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Vickie FrazierI’ve been going to this dealership for 10 years now!! I have always had Maureen as a service driver and the service was amazing but unfortunately, as we all know, she has retired. I’ve been to this dealership 3 times in the last 2 weeks to get an oil change and new bulbs replaced on my car! I have gotten the biggest run around regard | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ R BallamNate did a great job keeping me informed on the service of my jeep. Great job. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ BJ WhitenerAll credit goes to Bobby/Robert. I had been trying to resolve my radio issue on my ‘23 Jeep Grand Cherokee for about six months, working with three different service advisors. Bobby stepped in, maintained consistent communication, and exceeded my expectations by finally resolving the issue. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ HandsofKeyGreat service I just didn’t like the duration time of getting the car looked at but I was impressed with the service for my car washed and a complimentary ride to pick up my car | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Miguel GutierrezGreat service. I was there for a recall but the tech found something else wrong with the airbag. They took care of the repair and I wasn’t charged. Awesome. Great service. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Anushri ShahHad a really positive experience with AutoNation service and enjoyed working with Robert my service contact. He went above and beyond to provide support. Keep up the great work! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Esther GarciaService was fabulous great communication | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Harry BoothVery friendly and helpful staff. Service was fast and on time. Great communication also. Thanks | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Ed HannifinSmall service department and a bit hidden on the dealership lot but clean and well run. Karl Ross is a very personable but professional service writer and communicates very well with updates on timeframe. Prices are average for dealerships. Lack of on-line scheduling for basic maintenance is disappointing. Update 1/3/25: Mia L. jump | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Bob MoreheadNathan's customer service was OUTSTANDING! Service on Jeep was timely and complete. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Gabriel GomezI purchased a car from here about 3 months..They mentioned it to me there was a protection plan, but I didn't no I was paying for it,,,never mentioned to me,I went in an talked to Vihn Huynh and he told me I could have it removed and I would be reimbursed but it would take 4 to 8 week, well it's been past 8 weeks..I spoke to bank an | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Jane LiI was able to get a quick appointment due to the urgency of the issue. And the service team resolved the issue pretty fast and smoothly. Thank you | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Ron CI just want thank Robert for the excellent service. He gave us with a very quick response. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ TristonCar delivery was god awful. Super late seemed like they could care less. Car salesman sending me videos of doing drag pulls in my car hearing my tires burning off as if I’m not aware what a mustang can do. Get the general manager involved says he will write a 500$ check for the inconvenience HAH. Good luck getting ahold of him. get i | Read Full Review12/28/2024 12:00:00 AM | DealerRater
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★★★★★ Mytrueimage12345Clean and organized, no games, nice and professional..love my new car..I will refer others | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ David VostrejsGreat service advisor is what I experienced Process was smooth | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Nani BI am really happy with the work done. I can truly tell the difference. I appreciate the detailed feed back after the work and my car was washed. It was great! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Zack MunozFast and courteous service from Alex Sekura. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ bruce frankieFrom the minute you drop off your vehicle to the exact minute you pick it up a wonderful experience | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Floyd Brown IIINate comes through again! Thank you for always taking great care of mine and my families vehicles. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Marc JeterRyan is an exceptional sales rep and took real good care of me. Communicated thoroughly about everything needed for my services . Ryan is the reason I will come back for my services | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Wade FarnsworthCarl was awsome!!! Took my pickup in for oil change and a recall notice. Carl was very informative and very professional, took the time to answer any questions or concerns that I had.. Thanks Carl Happy holidays | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Evaristo PerezWas helped by service representative Alexander, who was friendly and knowledgeable. I had a great experience. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Haley SI had Robert as my service advisor and he was great! He was extremely knowledgeable and got my Jeep fixed the next day without breaking my bank. 10/10 service!! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Kathy HallGet the appointment scheduled correctly with the rice service agent was difficult.The service itself was excellent. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Alex WilliamsWhere do I begin? Oh yeah i’m 27 years old. I hit the lottery so what is a 27 year-old person going to do shit get a car I had a car that wasn’t really working actually I bought a lemon from another dealership. That’s the reason why I came here while I was selling, my lemon car I sold the mother of my child car because I bought her a | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Bryan GinterI just want to express how impressed I am with the team's dedication and attention to detail. Everyone has been so supportive and responsive throughout my experience, which made a real difference. I appreciate the positive atmosphere and the commitment to excellence that I’ve witnessed. Keep up the great work! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Albert DalyAutoNation redeemed themselves by having a qualified and experienced Service Technician, Bobby Williams, address and solved our concerns! Much different than the previous service Technician and mechanic. Bobby didn't try to sell us tires, which only have 35k miles on them, nor did he make excuses for work not performed! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Susan MartinNathan was very kind and patient with me and gave me good news about my car | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Ben MAbsolutely horrible service experience. Called numerous times for my jeep a/c issue and I specially needed a loaner car. Was told it was going to be a couple weeks before a loaner was available and I would get a call back. Never got a call back. Called and again asked for a loaner and was told I would get a loaner vehicle. Set an app | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Congress TowingOnline only maintenance reservation system is inadequate because the “system” has no idea whether parts are in inventory- the system indicated to me that my truck will be done on the same day that I take it in. Instead it took a number of days. However, once I took it in and dealt with real people, the service was excellent and commu | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ On DemandErick Enriques at Autonation Dodge provided exceptional service! He was knowledgeable, patient, and made the entire process smooth and stress-free. Erick went above and beyond to ensure I got exactly what I needed. Highly recommend him for a great car-buying experience! | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Jared RamerCarl is great to work with and was able to explain the process smoothly. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Pho BeErick Enriques at Autonation Dodge was fantastic! He was helpful, knowledgeable, and made the process quick and easy. He went the extra mile to make sure I found exactly what I needed. I highly recommend him for great service! | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Mike VI had an outstanding experience at Autonation Dodge, thanks to Erick Enriques. From the moment I arrived, Erick provided exceptional customer service and went above and beyond to assist me. He was incredibly knowledgeable and took the time to thoroughly explain all my options, making sure I felt comfortable and confident in my decis | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Byrd GordonGreat Experience They Took Very Good Care Of Me. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Brian VerdugoThey were timely! Awesome job guys. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Prince XavierAlexander is amazing, everything was handled perfectly. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Joseph A RossoA wonderful staff! They work very hard to make you a sale that will work for you. Clean place, professional work there. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Michael MatthewsIt took forever to get warrantied 6 months as service tech didn't know what to do. But once I contacted manager he went over and beyond to get me taken care of I really appreciate your help. I should of went up ladder sooner as that was a great experience once I did thank you | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Srinivasa KollaExcellent service and Alex is great. He kept me updated time to time and took care of everything needed for my Pacifica Hybrid van to be in great condition again. ???? My car was washed and delivered in excellent condition. Autonation (Chrysler) and Alex are the best. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Robin RoscoeI was very impressed with Mia and her team members in their diligence in getting my car to me in time for me to go to work. I so greatly appreciate their time and effort it took to make this a reality. It all started when I was on my way home from work when I ran over a road hazard which caused damage to the 2 passenger tires which w | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ David LockettGreat service! Nathan K. went above and beyond as my service advisor. I can’t thank him enough! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Dean SlaughterMy vehicle was done on time and the service adviser was very knowledgeable and helpful ~ | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Desmond Harris-AustinAmazing job , great customer service !! | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Barry CUnfortunately, AutoNation Dodge of North Phoenix did not follow the instructions for a recall (the details of which I saw online) and told me every time I called, "The part for the NITRO will be in tomorrow." That is not the prescribed handling. Now the Service Writer will not get on the phone or return my calls. Perhaps their new Se | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Elizabeth ChavezWorked with cashier in the parts department he was quick and helped explain the way to install my batteries. Thx u, Mrs. Chavez. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Mike JonesThanks for keeping the Jeep running smooth!! | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ weldking96Derek my salesman that young man needs a raise and or promotion he absolutely killed it on everything I asked for and then some this is my 3rd vehicle I have baught with the autonation family and everytime has been an awesome experience and I couldn't be happier after it all thank you all especially the new car manager he worked his | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ weldking96Absolutely fantastic every step of the way and understanding of all of my issuses and requests | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ Maribel MolinaI had an excellent experience, no peer pressure, just amazing service. Very friendly atmosphere, felt right at home. | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ Jason SullivanGrateful I have the extended platinum plan, that I purchased when buying the jeep from Autonation a few years back! I had the vehicle towed on Friday am to the dealership, and I have it back home in the driveway, running great, fixed with a new water pump, Saturday evening! Matt, the Service Director felt genuinely concerned about | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Zuhair BVery pleased with Carl Ross being my service advisor. I had few issues with my car and I dropped my car to be looked at and within few hours I got a list of the issues along with pictures emailed to me. Then Car called me and explained the issues and told me that he can all of the issues and get the car fixed the next day. Well, Car | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ ed tellezThis was the worst sevice I have ever experienced at a dealership. If I could give a zero rating I would. The communication was horrible. I do NOT recommend this facility. I had to call daily to see what the status was with my vehicle. My truck was in the shop for 2 weeks and to make it worse it wasn’t even looked at for a week. I w | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Brianda TapiaEmma was very nice and helpful my car was ready on time. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Jered Van HoutenAlways a pleasure to go here. They fit my truck in and got everything done on time and within a good budget. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Gerardo MartinezOveralls a great experience my contact person was not there to receive so I had to go inside and once I talked to Alexander he explained the situation and then just took care of me with updates and all answers to my questions | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Brian MerrillHi, I want to commend Vic and the crew at this dealership. I had a horrible experience at another dealership and had bought a truck with a LOT of problems. The dealer I bought it from was Scottsdale Ford, and they couldn't have cared any less about helping me get the truck fixed... Anyway, this post is not about how HORRIBLE they wer | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ SynZ HitsLove working with Alexander very chill very knowledgeable. Very kind. Great to work with kiss the job done for my car every time in the right amount of time just wish that the people that clean your car would’ve been there to clean my car after it was done after my oil change But other than that, Alexander was wonderful | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ ayousha4youCarl is such a great, professional, intelligent person. Thank you so much | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Adena GPretty poor experience all the way around. 6+hour to purchase vehicle. Incorrect finance paperwork. Over an hour in detailing and then had 3 issues. To schedule the agreed upon hitch install and correction of three issues found on walkthrough, could not get a call back from sales rep Logan, sales manager Henry, or GM Victor. Had to r | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Scott MacAlpineExtremely good experience from start to finish | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Justin JonesRyan did an amazing job at keeping me posted and the work was done in a very timely manner. To the technician and service advisor, everyone did a great job on my vehicle and highly recommend them. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Terry PatnodeGreat appointment today. Kept informed and very prompt. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ LaCora FranklinUnprofessional and Disappointing Experience! I had a terrible experience w/ this dealership. The staff was unprofessional and not customer oriented. Salesman (Elie Dahdouh) was more focused on attempting to pressure me into buying on the spot, which felt manipulative and unnecessary especially since I called already interested in th | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Keegan Jacobshorrible customer service by Emilie . I was interested in vette stingray and she said it is being serviced and detailed and to come in friday to test drive and make the deal as the numbers were discussed and agreed. Thursday comes around and she tells me are you coming in tomorrow for test drive ? I said i can come in today and then | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Anna CamachoRyan went above and beyond unlike anyone I’ve seen here in the last three years. The persons I have dealt with before were unhelpful and gave the last person gave me bad information which led me back to service my car but this time I got Ryan and he was helpful, knowledgeable, kind and honest! You don’t see much of honesty in dealers | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ kevin sparksGreat experience. Carl is the best | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Ray VegaHad a great experience at AutoNation CDJRF North Phoenix! The team was incredibly helpful and knowledgeable—highly recommend! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ raiderswinningPlace is amazing with their service, I’ll be recommending it to all my friends | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ Hawk GarverickHighly recommend fair pricing, communicates, Nathan Kelly was amazing he was my advisor. The did exceptional work and extremely knowledgeable and professional thank you again! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ TimothyI was expecting to have Alex, the Service Rep, to call me on Friday November 15th and tell me that my vehicle was NOT ready and they would need to keep it over the weekend. And that I would have to extend my rental car contract out until next week. However, I was really quite surprised that when he did call me on Friday he said that | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Thnkr917Keenen was pleasant and willing to explain what was done. They didn't charge me for anything they didn't actually fix. That's what I expect, so, good job. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Dennis DaughertyThe ease of scheduling, The actual work completed, and the customer service provided by Ryan were all outstanding. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ J BancroftTook care of my recall appreciate my service tech Alex and his associates | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Dean PsofemesOn my recent visit, the service writer was greet and everything was done quickly. Wish they would have washed my truck instead of giving it back covered in leaves and bird droppings, but it was a good experience overall. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Lee GriffinGreat service as usual. Take my 03 JGC Laredo there . Alex Kennan takes good care every time. Top notch and communicative | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Karen OwingsEverything went well at the dealership service department with my recall repair and oil change and Ryan was great with keeping me informed, updated on the progress of my truck. He also aquired a Lyft to get me home. That being said; my ride home was terrifying. ROY who was the driver nearly rear ended a car getting on the freeway and | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Andrew KinseyThe service department at Auto Nation did a wonderful job servicing my 2022 Ram Warlock 4/4 I would recommend Auto Nation to all my friends and family | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Eugene M RoundtreeAn excellent service experience for my Jeep Grand Cherokee. I was kept informed of their service inspection and their thoughts on potential work. My compliments to Carl on his service coordination work! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ PAUL SITESTHEY TREAT YOU WITH RESPECT AND THEY CONTINUIE TO PROVIDE GGOD CUSTOMER SERVICE. THEY CONTINUE TO CHECK AND FIND THE PROBLEM WITH YOUR CAR AND CORRECT IT. I WILL GO BACK AGAIN FOR SERVICE ON MY VEHICLE. NATAN WAS GREAT TO DEAL WITH, HE KEPT ME INFORMED AS TO WHAT WAS GOING ON WITH MY VEHICLE. THANKS AUTONATION OF NORTH PHOENIX. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Sam Aaron DahlquistTyler and Tiny absolutely hooked me up on a jeep grand cherooke and it’s the best car I’ve had yet! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ KeithMax and Emily were great, but it went downhill after that. Todd who took my trade in for test drive parked it all the way in the back even after I asked him to leave up front so I could transfer some things to the new vehicle I bought. There are some safety issues that need to be resolved and still haven't heard back from Henry Gonza | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ Joseph LaBarberaQuick service to program a new key fob for a recently purchased Jeep Compass. Good price and done while I waited. Thanks guys | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Porfirio AvenaMia is Great advicer ,person and down to earth | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Greg AMy Jeep required significant work – – a replacement high voltage battery. I'd like to thank Alex K and Jerald R, and the rest of the AutoNation North Phoenix team for the truly outstanding service. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Serban FocseneanuGreat experience as usual. Very friendly and professional. Carl Ross is a great advisor, knowledgeable and very helpful. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Michele RevaleeIf I could give zero stars I would. The worst car purchasing experience ever. Vehicle broke down on the way home on the night of purchase. Seven times the vehicle had to go in for service with bandaid fixes each time with it only being our possession to drive a total of 17 days out of 90. Kept being told they need to make it right du | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ mustafaVery very Bad Service I'm return the car after 10 hour.he said no return Different four adore dealers | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ Phil FerryMy experience at Auto Nation was very positive. The staff was professional and everything was done 100% right. My last service I went to Bill Luke and was charged double the cost for half the work that I received at Auto Nation. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Brian MarksService was very reasonable. Waiting room needs a little love. Make sure they wash your vehicle when they return it. Should not be an option. Should be STANDARD. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Dakota MathisMy review is for the service advisor Carl. If you are bringing your vehicle in to this location, request Carl. I promise, you won’t regret it. That man is the epitome of customer service/satisfaction. To the dealership, GIVE THAT MAN A PROMOTION! Every time I come in he gives me THE BEST treatment I’ve ever received from a dealershi | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Mc Graw Mobile DetailingI have purchased 4 vehicles from this location and they have always been very kind. With great customer service. Carl is my service adviser, He is the Best!!!They usually have great Inventory. But we all know why they are lacking At this moment. I love 2019 ram big horn. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Michael JamesCarl and vanessa in service was a joy to work with. I was in and out promptly without any issues!! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ SusieIt was a great experience and our sales rep Tyler was wonderful. Also Greg the sales manager was very honest and gave us a great price, as well as explaining everything. Overall a very good experience | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ dontae29No hassle purchase just the right touch great advice and very knowledgeable when comes to financing | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ Guillermo UlloaNEVER GO TO GET YOUR CAR FIX OR DIAGNOSE IN THIS PLACE, MY VEHICLE ENDED UP HAVING MORE ISSUES AFTER THEY APPERENTLY FIXED IT, AFTER GETTING MY CAR ON THE FIFTH DAY I NOTICE THE NOISE WAS STILL NOTICIABLE SO I CALLED THE SERVICE DEPARTMENT BACK, BUT THE TECH SAID THAT THE NOISE WAS COMING FROM THE TIRE ITSELF, NOTHING WAS DONE, ON TH | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Chad BuchdaAmazing staff. Customer service was top notch. Even though I don’t purchase truck here I will never go anywhere else for maintenance on my truck!! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Raul JoyaHad a great experience, as a first time buyer. JJ was super helpful. She made me comfortable. Would definitely go back again | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Carol DeRosaWas able to get an appointment for the late afternoon and that helps | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Joe FortunaAlex on the service team is great. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ hixshomeSales were fine. The vehicle broke down the day after it was purchased and needed to be towed to the dealership. The problem is, roadside assistance wanted to charge me 48 dollars to tow it to the dealership. That's more of a manufacturer issue than a dealership issue. | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ CoolRadBroI got a great deal on a 2024 Ram 1500. Service was excellent, they matched my bank’s interest rate, and gave me huge discounts off MSRP. Better yet, the finance guy always came out to me in a comfortable spot in the waiting area, I never had to go to his office. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Richard GoodrichThe people were friendly and courteous. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ David ForbesProblems are too long to enter here .I will never return, worst service I’ve ever gotten there. After three days my vehicle still wasn’t fixed, another issue was but original issue wasn’t, I had to do the repair myself. Waste of my time and money. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Alex MarksRobert W. was exceptional with his service. Very thorough and was very generous with the billing. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ John EngelProfessional service, knowledgeable, clean waiting area ???? | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Carla MuldrowMy service person was Ryan. He was professional, extremely kind, and kept me informed about what needed to be serviced on my car. Everybody at this location is Grade A, which is why I will continue to bring my car into only this location. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Chantal PonceAlexander was very knowledgeable, quick, fluent, sweet and made great recommendations/arrangements!! Will be back! Enjoyed AutoNation Dodge Jeep! Got my car clean and serviced quickly with ride accommodations. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Floribertha MontoyaAlways have good customer service | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Aristides ContrerasThe team I worked with (Emma) was polite understanding and very helpful | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Sue TarrRyan Mendoza was amazing he took the best care of me yet. Kept in contact with me the whole time got me coupons. Made it easy. Except for not having a loaner available. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ oneputtsVery attentive via text about available cars but took over 4 hours to make the purchase. I said I had an hour available to get the deal and the answer "ok". | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ Keltische WilderWell, not taking my truck here for service if you don't pick up your phone | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ John O'HoraService Department is great - they keep you informed during the whole process with emails and texts - said they would get the repairs done that day and they did just that. Carl was awesome to work with - he was randomly assigned at scheduling the appointment, but going forward i will request him as my service manager | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Sijad Al HisnawiMax Navas and John in parts Department. I like their beautiful smile on their faces really appreciate their service for helping me getting the part I need for my car. I will definitely increase them if I were a manager in your location thanks so much for having them in your office. Really appreciate that. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ rwaynemaHad a great experience negotiating a deal on a RAM truck, but kind of ghosted me after the sale. | Read Full Review10/21/2024 12:00:00 AM | DealerRater