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Puente Hills Chrysler Dodge Jeep Ram

Puente Hills Chrysler Dodge Jeep Ram

★★★★★(429)read reviews
17280 Gale Ave, City Of Industry, CA 91748
(626) 723-3061 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Puente Hills Chrysler Dodge Jeep Ram

Puente Hills Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (626) 723-3061 today to schedule your next appointment.

Our technicians at Puente Hills Chrysler Dodge Jeep Ram are ready to help you!
Business Link Logo

Puente Hills Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Puente Hills Chrysler Dodge Jeep Ram today at (626) 723-3061 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Ian Noel
    Very bad service they treat you like a peasant. They hardly have the decency to call you back from service reps to managers general manager all They care is about making another sale or shutting you up. I have caught them in so many lies and if your part is under warranty watch them try to sell you something that is not. They rescued | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Shawn
    I want to thank Debbie and and the service dept . My jeep was in thier longer than I expected but all the repairs were done right . Thank You so much | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Michael Aragon
    Nice to compare Pacifica or mirage 20$ get you back and forth from Moreno Valley a and b to hacienda hight exit and back to back to Moreno Valley ca with Pacifica hybrid (similar to volt Chevy style) 2022 and 35 gas of mirage 2021 all day all night of it just rented both and found what good mpg to have To great cars | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Luis Martinez
    Purchased a car and nothing but nightmares, also purchased there dumb warranty that doesn't cover the repairs although they advertised as bumper to bumper, all they care about Is there commissions, and not about customers, this dealership is the definition of sleezy dealers, none of there used cars are good, both of my cars that I pu | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ alyssa torres
    This dealership is trash, we got our car August 2023 and already having issues, we also got warranty on our car but they didn't fill out the paperwork correctly. We went back to them 3 times to talk to them about the warranty and all three times they gave us a hard time.... If they just did their job right the first time we wouldn't | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Cruz
    Took it to Raul from service department to change the oil housing. His customer service was great but it took them 7 and a half weeks to finally fix it and get it back to me. The worst part is for 3 weeks the said it would be ready in a couple of days and would always change the day once it came. Do not recommend taking there | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Cruz
    Took it to Raul from the service department to change the oil housing. It took them 7 and a half weeks to finally fix it and get it back to me. The worst part is for 3 weeks the said it would be ready in a couple of days and would always change the day once it came. Do not recommend taking there | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Maria Molina
    Eric (amigo) is one of the best sellers I'm very happy for my purchase.I would like to thank gustavo the sales manager for helping me out . I would definitely recommend puente hills CDJR ?? | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Walter Aguilera
    RAMON GOMEZ is a great guy and easy to work with. Great patience and willing to explain everything in detail. Thank you Ramon! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Ed Espinoza
    I am only giving this business a 1 star rating because it is required to post, it does not deserve even 1 star. But, I will be giving a warning to people considering doing business with this dealership, I don’t recommend it. We purchased our “Certified“ used 2022 Grand Cherokee in late January this year. After getting it home, we di | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ irma blanco
    Horrible customer service in the service department!!! Had I our car for 2 days - they kept promising they would call. Never did. Never had an update. Kept stringing us along. Finally taking our car and taking to another service place. Anything is better that this place. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ irma blanco
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Chris Espana
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Nathaniel Ramos
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ bryan loza
    Take way too long to service. Car was ready and still had to wait over +40 for paper work. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Liseth Gomez
    They've had my car since August 2023 and up to today I still don't have my car. In January they advised my car was ready I went to pick it up. No paperwork was ready, they gave me the keys to the car, I drove off not even 1 mile away my car begins swearving powers off, someone almost rear ended me. I was livid. Got the car to turn on | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Martinez
    2 MONTHS AND NOONE KNOWS ABOUT MY TRUCK. Absolutely horrible service. Dropped off my 2019 ram 1500 for lifter issues. I'm typing this as I'm 43 minutes on hold to talk to the head of service department Roberto. After 1 month of waiting on a camshaft. It's been another 4 weeks of it'll be ready next week. I've had to call them every w | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Rochin
    When in for an oil change rotation of my tires. I was Quoted a 179. The cost was $280. Then on my way home, my check engine light went on. Should I called and took it back the very next day? They said they had to leave my truck over night? Called in the morning left 3 message for this guy Bustter never got a call back the when I did | Read Full Review
    3/1/2024 12:00:00 AM | Google
  • ★★★★★ 323custom
    I took in my truck running and picked it up in a tow truck they made the problem worse | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nathalie Duran
    This establishment's service department is severely lacking. I recommend seeking alternative options to save time and resources. My vehicle was in their possession for approximately one month in October due to a check engine light indicating a cylinder misfire. The advisor at the time, Michael, informed me that the spark plugs needed | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Holly Pham
    ordered a part for my shop , my customer backed out and I had to cancel. Was told by parts since it was special order , there would be an open balance on my account even though I declined upon delivery. I guess only way to avoid paying a part i don't need is to stop doing business with them. | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Dulan Fernando
    I was at the dealership looking for a grand Cherokee. Sent an email to Robert who is the internet sales director. When I got there, I asked Santiago for Robert. He went inside to get him but then he came back and said Robert is not in today and told me that another manager asked him to help me. So, I gave him the stock numbers to loc | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Marble Andrade
    If this review could be summarized to one word, RUN!!!!!!????? Their service department is an absolute joke. I waited to try my issues resolved with management and they are incompetent. I had my 2500 towed here because it would not start, service 10 days to diagnose. Both batteries were out and needed to be replaced. Purchased Ram ba | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ MP
    Did homework and visited dealership twice, went back cash in hand to purchase advertised vehicle at the advertised price and was informed that they had the option via the fine print to ADD additional costs of security and protection of $4,500.00. When confronted, after sitting in the lobby for half an hour, the manager said thanks fo | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob
    Did not honor the online price I’ll vehicle unless I purchase a warranty which would have increased the price of the vehicle $10,000 more | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Hernandez
    Did not honor the Internet price without buying a warranty Asked if I could just purchase the vehicle that was advertised on their online specials They said they would not show me the vehicle unless I purchased the warranty which would have increased the price by $10,000 | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Squirek
    Mario was awesome!. Gave us great service. He's the one to go to for getting a great! Finance deal. Left very happy with my purchase. Thanks Mario for your expertise Your the best! | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ S. Squirek
    We would like to thank Mario for helping us close our financing deal on our new 2023 dodge Challenger. Mario was very professional and explained the extended warranty protection plan. Mario gave us an excellent deal. We would definitely recommend him for anyone looking to finance and get a great! Deal. Thank you again Mario for takin | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ George Flores
    Horrible service! Never doing business here again. Bought a truck 5 months ago, suppose to get two new tires as contract states ! And they never call! And if they do, it's through a text message and then stop responding! You have to chase these guys to get in contact with them! I live in lancaster and it took me 3hrs to get here. I h | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Roger Tsen
    Came in for an oil change and tire rotation appointment during a lunch break, was told that I would get a call when my Jeep is ready in a few hours. 5+ hours later, still no phone call. Better yet, they didn’t even change the oil and simply just reset the dash gauge. But wait there’s more! Somehow they overinflated 2 tires and let ai | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Mac Tax
    Our business vehicle broke down in the area and had Puente Hills CDJR fixed our truck. The customer service was very responsive in giving me updates on the part that needed to be ordered and fixed the truck within the timeframe that was promised. Very pleased! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Akiko Morgan
    Absolutely worst experience here years ago. They had falsely promised my husband on the phone a certain price (he even told the sales guy that we'd be driving from San Diego so we wanted to make sure we got the guaranteed price). When my husband got there after a two hour drive, they told him there were add-ons that he HAD to buy (be | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ J Garcia
    **STAY AWAY for SERVICE NEEDS** My experience at La Puente Chrysler Dodge Jeep Ram was notably marred by their extreme disorganization and poor customer service. The ordeal began with a staggering wait of over 40 minutes as the staff were unable to locate my truck. After it was finally found, it took yet another 25 minutes for them | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Victoria Guevara
    I find it hard to find an honest and trustworthy tech to trust and can be reassured I am not getting ripped off. After talking to David M., he made me feel very comfortable about the services I was receiving. I will definitely be bringing my car back and servicing it with David in the future. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Miguel Rocha
    Cashier Jasmin was super friendly and made everything super easy and smooth when picking up my vehicle from getting service. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Diego Juarez
    Great service, highly recomend to all my friends and will come back again. The cashier Jazmin gave great costumer service thank you. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ kittie Hertista
    OMG! Where do I start? I brought my car to get it serviced because I didn't know what was going on. When I finally got helped, this tech named David M. was so helpful. He explained what was wrong with my car. He went above and beyond. I have been to other places, but they always have me feeling confused. He was patient with me and fr | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Avila
    The service was great! Danny was very friendly and had great customer service! Fully recommend! | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Albert Infante
    great experience and honesty from the techs, David m, has been extremely helpful and knows his way around the engine bay, will be my def assigned tech every time need a repair. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ M. Santiago
    Danny was super helpful in explaining the issue I was having with my vehicle. His knowledge and customer service is exemplary! I would definitely recommend Puente Hills Chrysler Dodge for their service expertise. Staff members like Danny make all the difference when you need quality work performed on your vehicle! | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ UVA _
    danny was a great driver and very helpful. great customer service by danny | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Luis Nunez
    I enjoyed interacting with Danny. He's a friendly employee and drives excellently. Dodge is lucky to have an employee with his level of customer service skills. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ JJ Arevalo
    Danny had great customer service | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Hrey SundayTicket
    Had a great experience, i was helped by Danny, he was funny and made my experience very pleasant. Great driver, customer service was excellent. Will definitely be going back to this spot when I need help. Highly recommended! Thank you Danny! | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Ibis Aguilar
    My first visit guaranteed I will be back. Danny was a great driver with great customer service. Thank you for a great experience! | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Junior Juarez
    Danny has great customer service, he’s very helpful answering any questions I threw at him and is an excellent driver. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Alex Reyez
    Service was great, and also great customer service from Danny! ?? | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Roberto Gonzalez
    I first met Danny about 3 years ago. I was having trouble with my car and when I took it to him not only did he exceed my expectations but his customer service and work ethic made me feel at ease leaving my car with him. He is easy to talk to and get along with. He listens to your needs and performs his job well. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Leo Good
    I had a great experience here. I talked to Danny who was very polite and answered all my questions. I’ll definitely be back! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Ijn A
    Thank you to nacho for the quick service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Victor Shelby
    I recently moved out here to California, had to take my challenger in for service. I usually service my own vehicle because I hate the drag of having to go through them. I took a chance and went to the puente hills location where I was greeted by a young buck named Danny if I remember right. He helped me once I stepped out of my car, | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Emanham 86
    Danny has great customer service! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Garcia
    Danny was a great shuttle driver and super polite really respectful guy, will be comming back with any other needs for his service. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ alfred the chiken pasta
    thank you nacho for the amazing service and rapidity. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ isaiah miranda
    Came in looking for what i wanted but had a lot of questions, Danny helped me out through every step of the way. He was a GREAT driver and genuinely wanted me to be set with everything i needed!!! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Arellano
    Thank you to nacho for the fast and quick service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ mike lopez
    I want to make a big thank you to Nacho for answering any questions i had about my car thank you for taking the time to do that i’ll be coming back | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ dog poop
    big thanks to nacho for teaching me how to check my air pressure of my car. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Philip Babineaux
    Danny was a great driver and had exceptional customer service skills. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Lopez
    I went to get my Jeep serviced and I was extremely happy with the service. Raul made getting my car service so easy, I generally hate going to get my oil changes it seems like a whole day process. Not this time. Go see Raul he is amazing. I will definitely be back. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Adam Baty
    Great dealership. Danny had great customer service. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Flor Garcia
    Big thanks to Joaquin for showing me how my car shows the tire pressure and showing me where to put are in big thanks again! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Danny Molestina
    Danny’s haves great customer services, very well sounded person and appreciate his services. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Bibiano
    Daniel De La Torre is a great driver. He made sure everything was in control. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Above Aero
    It was a good experience. Danny was helpful and kind during the entire process. I will be referring to this location to others I know. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Tanya Gutierrez
    Would definitely recommend this place to anyone! Joaquin helped me and was very kind and helpful, thank you for providing a great service! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Nevaeh Saucedo
    Thank you Joaquin for being friendly with me definitely recommending this to my friends and family | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Starvin Marvin
    Thank you nacho for the amazing service and good laughs | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Victalina
    I was very pleased with Danny in customer service! Very helpful with the questions I had about my vehicle. Would definitely recommend family and friends over to him! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Devin Escobedo
    I want to highlight the customer service I received from Danny. He was awesome and showed great hospitality during our visit at dodge. Amazing customer service ! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Bro?
    been here a few times joaquin always welcomes me when i see him thank u for the friendly environment! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Litzy Ortega
    Tony helped me with my service the day. He was super friendly. I will definitely request him next time. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ samantha rivera
    I would love to make a big thank you to the technician Nacho for showing me how to change my radio settings. Thank you so much | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Alex
    Went for my oil change and Tony helped me. He was very helpful. I will request him for my next service. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Nikko Contreras
    Danny was an amazing driver and gave excellent customer service! The only reason I’d ever do business here! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Varela
    First time being here was great I was given directions by an employee Joaquin who was super friendly! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Jaime B
    danny was a great driver, and has good customer service?? | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Adrian Vargas
    Thank you Nacho for taking the time to show me the way to the sales department I will be coming back!!! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Kaleb Gibson
    Had a great experience through Danny. He explained everything thoroughly and provided great customer service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Andres Briceno
    came to get my car checked up on thank u joaquin for the quick easy service! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Reyes
    Came in to look into any possible options for a new car, ran into Employee Danny. He helped me with looking into what I want & my interest. Great Costumer Service. 10/10 | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Jared Cruz
    Place was very good i felt comfortable here and got a lot of help from Joaquin. He answered all my Questions that i had about my car and overall was a great employee thank you very much | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ April D
    enjoyed the quick service thank you joaquin! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ izthizjojo
    Thank you nacho for explaining how to check my air pressure and showing me where to put air in. i would definitely recommend coming here | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Stan Earley
    Danny was a great driver as well as being terrific at customer service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Trujillo
    Customer service was excellent and so was the communication. Danny was an amazing driver and very professional and knowledgeable and really helped break everything down for me. I was also updated throughout the entirety of the service. No issues as of yet. Thank you! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Pearlie Polanco
    Very friendly environment thank u Joaquin for helping with my car ! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ robert montez
    Thank you to the Technician Nacho i brought my charger in and i was stressed and Nacho fixed my car and i have no further problems anymore. Definitely would recommend | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    Went in the other day and immediately got greeted by Danny. He had excellent customer service the whole time. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Hehh
    I will make sure to come here for anything wrong with my car because of my man nacho | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Ghadir Mariam
    I was Beyond satisfied with Danial’s service very helpful with all my questions and needs would definitely recommend this place ! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ aleexxcutz
    Danny was a great driver with amazing customer service definitely made me feel like I was welcomed will be coming back !! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Priscilla Perez
    I would definitely recommend this dealership to family and friends thank you joaquin for a great experience! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Gracie Baby
    Danny was very helpful and had great customer service. Made my experience very pleasant. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ JORGE MARTINEZ
    Took my car to for an oil change Tony did a great job and fast service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Alejandro Gutierrez
    Definitely the best customer service I’ve seen lately. Took my truck and Danny was able to help me out. He went out of the way to show me who I needed to talk about my maintenance work with my truck. Danny was an amazing driver who showed respect towards my property. I will definitely go back to Puente Hill Dodge!! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ dayana gutierrez
    I was helped by Tony. He was very friendly and helpful. I will definitely return to do oil change to my car. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Emily Gray
    I recently had the pleasure of working with Hector, and I cannot express how impressed I am with the level of service I received. From the moment I walked in, Hector’s professionalism, efficiency, and knowledge stood out. Hector demonstrated an impressive understanding of my vehicle and was able to answer all my questions promptly. H | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Juliette Polanco
    My friend recommended this spot for my tires than u Joaquin for the help | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Daisy R
    Really enjoyed coming, Thank you Joaquin for helping me out! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Luis Cardenas
    Great customer service specially the Toni Ramirez he did my oil change very nice and respectful guy !! Loved it!! My car flies! Whoohoo!! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Jwan
    Danny was very helpful. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Diego Perez
    Thank you to the Technician Joaquin for helping me with my vehicle and showing me how to check my fluids of my vehicle, I’m definitely coming back here | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Alejandra Perez
    thank you Michael for bringing out the technician Joaquin to show me how the setting in my truck work | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Samuel koo
    Brought my Jeep wrangler to get it serviced, first off great customer service experience. Larry Lam the mechanic did a great job serving my baby. Would recommend this location. ?? | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Roger Tsen
    Came in for an oil change and tire rotation appointment during a lunch break, was told that I wound get a call when my Jeep is ready in a few hours. 5+ hours later, still no phone call. Better yet, they didn’t even change the oil and simply just reset the dash gauge. But wait there’s more! Somehow they overinflated 2 tires and let ai | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ goerge delrosario
    Fast and friendly service. We had a minor issue and we talked to Robert the Service Manager. He took care of the issue and made sure we were happy when we left. Thank You. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Arroyo
    Had a wonderful experience thank you to nacho an employee who helped me with directions will love to come again. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ stevie loverboy
    I brought my vehicle in for repairs and Robert Gillam the service manager was very helpful. They were short handed that day and he helped me with getting my car taken care of. Great Service | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Alice Polanco
    thank you joaquin for helping me with directions to the sales department very friendly environment | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Justn Garcia
    Thank you joaquin for helping me understanding what was wrong with my car great customer service would come again | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ raiden edwards
    This is my first time at this place i came to get my car fixed a man named nacho worked on it and it’s running like new thank you nacho!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Isaac Polanco
    I would like to make a big thank you to nacho for taking his time out of his work to point me and my wife into the direction of the sales department | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Gael Flores
    Thank you joaquin for helping me with directions to the sales department much help!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Joe Hawk
    Thank you joaquin for helping me with Directions when I was lost very comfortable environment!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Cynthia T
    Tony helped me the other day with my car service. He was very friendly and answered all the questions I had. Would definitely request him from my next routine car service. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Mim
    Me and my husband first time here thank u joaquin for fixing our car mush better services than other places!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ hugefriend21387
    I would like to point out an employee he’s name is Nacho he worked on my car and i have no further problems with it thank you very much | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Julian Arteaga
    I want to make a big thank you to Nacho for working on my car i have no problem with it. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Aldo Meneses
    I wanna say thank you to nacho for working on my car and getting it done fast | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Sarinana
    I wanna make a thank you to Nacho for helping me with directions to the sales department. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ michelle quintana
    Thank you nacho for pointing me in the direction of the sales department and taking the time out of his day to help me | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Don Thomson
    The best car dealership ever. their customer service care is very professional. I highly recommend them | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ William Ross
    Terrible, horrible and unsatisfied experience dealings with this dealership. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ JR Enriquez
    Scheduled an appointment with Jaime to test drive and talk about financing. When I got there, he wasn't even in. Waste of time. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Yesenia Martinez
    Had a pleasant experience while visiting this dealership. Jesse (the receptionist) was very friendly and attended to me right away. His customer service is the reason why I will be returning here for future services. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Jay Ray
    Visited the service department and needed an oil change. Was assisted by Jesse and the team got my car out pretty quick as I needed to head out to work same day. Great staff. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ jessie inthisone
    Shady dealership. If you want to get ripped off then go here. Bought a used car here 3 weeks ago and my car is already giving me issues, my car gave me a warning saying there's something wrong with the power steering. That's not even the first red flag, they added $1400 under the optional service contract on my retail installment sal | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ jessie121601
    Worst dealership ever! Bought a car with them 3 weeks ago and my car is giving me some power steering warning. That’s not even my first issue with them, after we signed all the paperwork I noticed that they had added an optional service contract that was $1400. I went back the next day to tell them to have it cancelled and was told t | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Adrian Constantino
    Greeted by Jesse who was very welcoming and friendly. Assisted me and answered all my questions I had. One of the best employees I've met at the dealership | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Memory Varela
    Drove in to service and was greeted by Jesse. Great customer service and his team was able to get my oil change done in a timely manner. Definitely will be coming back! | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ DARRYL
    Great staff with overall great customer service. Had Jesse go over my diagnostic and was able to go above and beyond by answering all my questions. I had to make sure to get Jesse's name again before we eneded the conversation about my vehicle. Jesse was a great help and the sole reason I would recommend other people to stop by this | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ joe garcia
    Bad service there parts department is very rude very unprofessional abs have no knowledge of product | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Jose Nuñez
    I took in my vehicle with some skepticism from other experiences at other dealers, but I am happy to say that I was not disappointed. Hector O. was timely, efficient and particularly thorough from the service to the recommendations made to have my car feeling like new again. It is people like him that are a true credit to this indust | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ B C
    Bustter helped me out today and he is amazing, he got me in and helped me out with my sun-visor and was ready to fix any problems I had. They are so nice and helpful!!!! Oil change-done, sun-visor broken-done, etc. This is my go to dealership for all my service. Shout out to Debbie, she is awesome! This woman has helped me out major | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Castillo
    Was assisted by Jesse in trying to understand my refunds. Very friendly staff and super patient. Would definitely come back. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Katheryne Ortiz
    Took in my car for service today after reading some reviews for the place and well, they did not disappoint. The staff was very friendly, especially the technician Hector. He was very quick with my car will definitely be coming back | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Christian Chinchilla
    Went by to get a routine check up and they had me taken care of quickly. Jasmin was especially nice and kept me informed. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Iliana Florian
    Left very satisfied. The cashier (Jazmin) was great and super friendly. Will definitely be coming back to this dealership for assistance | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Lexie Elliott
    Came here after reading some reviews ... because who doesn't check reviews nowadays. I saw some reviews that caught my attention and obviously some that made me hesitant. I am glad my boyfriend and I went with my gut feeling and decided to try this location out anyways. Buster and Hector did not disappoint. The service was extremely | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Larry Lam
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Bryant Avila
    Went in to this shop because my wife had a good experience here from the receptionist Jesse and sure enough he was great! Very kind and knowledgeable. The overall locations service was great | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Lam
    I took my jeep to this dealerships to have service done they did a great service and everything was done properly and the mechanic Larry was likes | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Fernando Alvarez
    I went in to get a routine service on my dodge charger; I am happy with the sense of urgency and transparency. The cashier Jasmin was amazing and very customer-oriented. I will be coming to this dealership for service more often ! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ PuncakeBatman 21
    I appreciate the outstanding service I received from Jasmin and want to commend her for her dedication to customer service. If you find yourself at the dealership, be sure to seek out Jasmin for a seamless and pleasant experience! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Ruben C
    Very pleased with the service I received at this location. Jesse went above and beyond! Definitely knows how to help customers and deliver excellent service. Hope to speak to him again! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ R F
    got my car serviced really quick, The cashier Jasmin was really nice and helpful" Giving 5 stars for excellent service | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Mario Castaneda
    Excellent customer service. Especially Jesse who helped me stay updated on the status of my vehicle. His level of customer service will keep me going back. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ german robles
    I took my Jeep Cherokee in for a oil change and once inside the tech noticed that my car wasn’t shifting into gears properly as the car would begin to violently shake putting it in reverse. Hector O. informed me that the problem was that one of my engine mounts was out. Thankfully he reassured me that it’s something he can take care | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Ramires
    Took my car for service, Jesse and the rest of the team were helpful!! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Lorenzo
    Hector Ortiz was very professional and I was greatfull he actually fixed my car right the first time ,I've had issues with other dealerships. He explained everything he did to me easily and I will definitely return if I have any future issues . Relieved a lot of stressed , Definitely recommend. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Marrón
    Friendly staff! Walked into dealership and was greeted by Jesse. He was very welcoming and helped me get my car into service, which was also completed in a timely manner. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Javier G
    Brought in my 2021 2500 for a few recalls and talked to Michael who was very polite and straightforward. He brought up their diesel specialist and explained the recalls and the procedure to me very well. Thank you hector!! Got my truck back like nothing was ever touched. Much appreciated. Highly recommend these guys for diesel wor | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ James Botts
    This place had really good service and I would like to thank the technician Hector as he was very good at explaining what the issue was and a friendly fun guy. If I have another issue with my car I will definitely be bringing it over again so Hector can diagnose and fix the issues with my car. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Ruby Garcia
    I am very pleased with the service that I received at this dealership. I brought my jeep in for the first time and Hector was able to repair my car in a timely manner. Customer service was excellent and so was the communication. Hector was professional and very knowledgeable and really helped break everything down for me. I was also | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Ponce
    Definitely gotta give a five star rating to puente hills Chrysler but most importantly to Héctor, he helped me out with my wheel alignment and also my oil and filter change he had me out in a flash, not only that the customer service was amazing. I'll definitely be recommending a friend to this Chrysler location. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Polanco
    I don’t usually leave reviews but the service experience I got with my tech deserves one, his name was Hector, you want to feel your car is in good hands and will be taken care of when going in for a service and I appreciated how he took the time to explain everything that went into my car, most places from my experience just give y | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Christian Chavez
    Went to do a routine check on my car and Hector was so helpful. He was very friendly, approachable and knowledgeable on my car. He was very patient with all the questions I asked and detailed on his answers. Would definitely come back for his service! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Angela Avila
    Was having a bad day because I had to take my car in to get checked out so I was missing work. Was not in the mood to wait and deal with all that but as soon as I got in to this location the receptionist Jesse helped me out and was extremely friendly made my experience so pleasant and changed my mood around. Will be coming back | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Francisco Ramirez
    They don't answer the phone | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Claudya Vidal
    Loved the friendly atmosphere and everyone was so friendly. Jesse (the receptionist) Rocks! Thanks Puente Hills! | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Aguas Locas
    Great customer service. Had our vehicle serviced and Jesse kept us up to date with status on our repairs. Definitely recommend this location! | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Joe'l Mendiola
    Ordered some parts here before and there was no hassle whatsoever, they arrived exactly when they said they would. A worker named William at the parts desk was super quick retrieving my parts. I was in and out in about 2 minutes. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ ERNESTO CERVANTES
    Called over the phone and William took care of business. Had my parts ready for pick up when I arrived. Excellent service. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ pedro ortega
    My name is Pedro Ortega and I went to that dealer and I had a bad experience there and I went to cancel my insurance and they didn't want to return my money they only gave me half and this dealer was really bad is for me and I'm fighting with them to get my money back and if they go there be careful | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Marisol Leyva
    So I’m currently here for a recall not sure when my car will be done. I just going out that the dealer doesn’t offer loaners! They said to call Jeep and they are able to reimburse you for an loaner. I called and Jeep doesn’t offer loaners/ rental with recalls! Like WHAT!! So I’m not going to have a car and how is that my fault? I’ve | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Marisol L.
    I purchased a new Jeep last year and ever since has given me problems. The purchase process was a hot mess. I sign paperwork and then a couple of days later they said they messed up on something that stated we gave them $600 in deposit. They keep calling us stating the finance company will charge us for that. They offer to send an as | Read Full Review
    11/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ kasey castellanos
    Ambrocio, Gus, Jimmy and the rest of the team were top quality team players! from the person you met at the door to the last person they were all incredible! Straight forward answers no run rounds, made it all worth. Thanks to them I was able to happily and excitedly say, purchased my dream car ???? | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Yadira Rocha
    Stopped by yesterday at puente hills CDLR for an oil change spoke to this person by the name of Jesus R. ask a couple of questions regarding my car he was very nice in answering all my questions. He was very helpful and friendly! | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ xing
    Richard the shuttle driver is the most helpful person. He is such a nice person. Bringing your vehicle in for service is always so stressful, but Richard is so positive and takes me home and brings me back to pickup my vehicle once it is completed. | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguel
    Great service, I’m glade I finally came in for service. My car was giving me issues and my local mechanic was not able to fix it. I spent a lot of money trying to resolve the issue. My service advisor Michael heard me out and helped me with the final price of repair. Got my vehicle back up and running! I am so excited, thank you agai | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguel
    Great experience I had during my service! Michael was my service rep and explained/walked me through a couple of items on my vehicle. My oil change experience was great. It was about an hour but had recalls completed as well. Thank you! | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matt Wrangler
    I brought my truck into the dealer because had a light on the dash. The dealership had a 1 week wait for diagnosis. I asked to speak to the manager and Robert came out to help me. He had a tech come up to look and see what was going on. Joaquin the technician found a hose that was loose and tightened and i was back on my way. Thank y | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria
    Richard the driver was so nice and was a great help in getting me to and from the dealership. When I need to get my car serviced it is a drag but at least I get to talk to Richard as he drives me back home. He brightens my day, what a great guy! | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ ricky
    What great service from the service department! Stan Iverson went out of his way to make sure our vehicle was fixed the first time. Thank you for caring. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ rubencrow
    Great Dealership! Service person was friendly and helpful. Got my oil change done quickly. Nacho was a great help. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ sunshinetruckerslong
    We received great service from Robert and Bustter. Thank you for getting our vehicle serviced so quikckly. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maritza Salone
    Can never get in touch with the person I need. I always get tossed around. They sold a lemon to me. This, I understand, is out of their control. However, the process of the sale was horrible. I drove far from my home to this dealership. Because the vehicle was not ready for sale, they had me sign a document so I could take the car ho | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Steve Davis
    Service department is pretty fast. Did not have to wait long. The individual who helped me, Dennis. R., informed me on what was going on with my car and very helpful. Amazing service A+ and would definitely go again for usual maintenance. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Johnathan Smith
    Thanks Puente Hills CDJR service department. Giving 5 stars for the excellent service. Showed up around 8am and only saw one individual there that was available. Dennis was very helpful and got my oil change and tire rotation done quickly. Also, he pointed out my air filter and cabin filter were in bad condition and recommended the u | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Carballo
    I Had phenomenal experience here at puente hill jeep. I was assisted by Jesse. And help me find the services department and checked up on me to make sure I was getting all the help I required for my jeep. I truly do appreciate his assistance. It’s hard to go to a place and actually find someone that genuinely wants to help you. So | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Louis Holguin
    Took my Vehicle in for service. This gentlemen at the service department , Dennis, helped with my car issues and got them done in a timely manner. Also, He gave me info on why my vehicle was giving me issues. A+ Service and would recommend. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Deborah Fernandez
    Service department is great here! No long wait, kept me informed what was going on and super friendly! Exceptional service by Brian V, definitely would go again for any services to my car. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Forbidden Terps
    Thanks Puente hills Cdjr. Services were performed faster than expected. Dennis was great performing the services in a timely manner. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Chris Ortiz
    Thanks for getting me back on the road as soon as possible Dennis! One of the best technicians out there! | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Romel Villatoro
    WARNING DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. they had my vehicle for about 2 months didn't hear from them for almost a month and the only way was by me calling them for an update on my vehicle customer service is the worst I have ever experience. The only way I got somekind of response was by emailing the general manager Josh s | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Michele Glover
    | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ rhondajzl
    Purchased a brand new truck. Salesmen added on the "dealer incentives packages". I told them several times I did not want them. Salesmen said they were already on the vehicle. Paid $3180 for them in sales contract. I called LoJack and found out it was NEVER installed on my vehicle. The door Edge Guards were NEVER installed on vehicle | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ R M
    Bought a brand new truck. Salesmen would not take NO for an answer with the "dealer add ons". The dealership charged me an extra $3180 for LoJack Door Edge Guards, Paint Protection. They NEVER installed any of these items on my truck. Called 28 days in a row, they kept transferring me, or putting me on hold, or just hanging up. Coul | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ sergio.gallegos14
    This dealership makes false promises they don't intend to keep in order to make a sale. Once the sale of the vehicle is complete they totally ignore the consumer. They don't even return calls or respond to e-mails. I regret buying my vehicle from this dealership. | Read Full Review
    9/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Meylin Preza
    Muy mal servicio no recomiendo a nadie comprar ahí tengo mi vehículo ahí desde más de una semana por un simple servicio la verdad muy mal servicio | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Hammer
    This is worst salesperson skills set existing. Try to rip off you off on every damn penny. Your credit, your loan, add on items | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Alexander
    Schedule my car for an oil change at 10, it is now 1 and the service department has not even touched my car. They said it will be at least another two hours before they can get to it. What kind of business treats it's customers like this?!?! The fact that they think it's ok to make someone wait at least 5 hours for an oil change is a | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Erikasanchez626
    No customer service skills and will screen your calls, management does not reply to emails or voicemails. Your vehicle will sit for weeks with nothing done to it. Waste of time and money! | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ kittyjimenez1569
    I was told that I would receive a spare key and owners manual for the truck I recently purchased and was given none of those items nor have i heard anythingback form them. Would not recommend coming here | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Moreno
    Worse dealer never will purchase there again service is the worse I’ve ever experienced | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Vicky Tejeda
    | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Kristie Kelsey
    Seems to be a theme with this company. I've read a ton of reviews and nothing but trouble. We are also getting the run around from every employee. Bought the warranty car should be full coverage and fixed with a rental but no they claim they have to run their diagnostic and will take a few days and no rental. We have jobs to get to | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ joeplumberrodi
    Great Dealership! Service person was friendly and helpful. Got my oil change done in a hour like they said. Would highly recommended this place. | Read Full Review
    8/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ murillodesigns82
    Michael was able to install all parts that were ordered. Now my garage opener works on my sun visor thank you! | Read Full Review
    8/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ joeplumberrodi
    The service was fantastic. The service person was very knowledgeable and helped us quickly. We told them we were in a hurry, and they got us taken care of without hast. Thank you. | Read Full Review
    8/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Esperanza Villa
    My husband dropped off his truck july 27th, and it's still not ready. This dealer is a joke ... Don't get your car service here. Go somewhere else. there communication sucks . It's been almost 4 weeks, and they still can't find the issue why the truck does not turn on | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Jared Kraft
    DO NOT BUY FROM THIS COMPANY! These guys are the most corrupt, unprofessional people you will ever deal with! I was completely lied to about my warranty by the employee working in the finance department. My wife and I were told everything would be covered bumper to bumper. I paid almost $3,000 for this warranty. My van has had 3 diff | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ jared.kraft951
    DO NOT BUY FROM THIS COMPANY! These guys are the most corrupt, unprofessional people you will ever deal with! I was completely lied to about my warranty by the employee working in the finance department. My wife and I were told everything would be covered bumper to bumper. I paid almost $3,000 for this warranty. My van has had 3 diff | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ CLEATRABEN
    My favorite place to buy a vehicle ?? and for automobile services. ????I’m treated as if I am their #1 Customer! ?? Warm welcome every time, best deals and reliability in all kind of car care products and services ????Ruben is my #1 Car Dealership Manager ???????? He is the best loans negotiator ?????? He is also able to get reduced prices on eve | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ CLEATRABEN
    My favorite place to buy a vehicle ?? and for automobile services. ????I’m treated as if I am their #1 Customer! ?? Warm welcome every time, best deals and reliability in all kind of car care products and services ????Ruben is my #1 Car Dealership Manager ???????? He is the best loans negotiator ?????? He is also able to get reduced prices on eve | Read Full Review
    8/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ sadac muniz
    Más de dos días para poder hacer una cita y todavía no logro comprender que es tan difícil para ellos hacer su trabajo.? | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ XJI799846
    Great service and nice customer experience! Thanks again ! Will back for other purchases! Thanks for the help | Read Full Review
    8/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ nancyjaquez36
    Great customer service , technician took care of all my jeep needs and answered all my questions | Read Full Review
    8/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ XJI799846
    Great service and nice customer experience! Thanks again ! Will back for other purchases! Thanks for the help | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ nancyjaquez36
    Great customer service , technician took care of all my jeep needs and answered all my questions | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ AM_PRIDE
    Nicole is one the best custome service I had since going there she called as she said and was on top of my car. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ AM_PRIDE
    Nicole is one the best custome service I had since going there she called as she said and was on top of my car. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jessica Hernandez
    Giving 5 stars because of our experience with Service Advisor, Debbie! She did a stellar job being that she was the ONLY service advisor that was here at 7AM SHARP!!! She got us taken care care of as swiftly as possible for the oil change/tire rotation, despite the wait. She even was able to successfully upgrade us to get an air fil | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ americanu67
    Shuttle is always busy and I ended up spending $ 40 on Uber. Im going to find a closer dealership. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ americanu67
    Shuttle is always busy and I ended up spending $ 40 on Uber. Im going to find a closer dealership. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ dcowboysjohn
    I rating this a poor. This was my second visit to this dealership. I can say that the work was completed. The customer service was unsatisfactory, with bad communication. I called ahead for a factory recall part. I spoke to Patricia and she was very helpful to ensure the part was on hand prior to scheduling the work. She was able to | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ dcowboysjohn
    I rating this a poor. This was my second visit to this dealership. I can say that the work was completed. The customer service was unsatisfactory, with bad communication. I called ahead for a factory recall part. I spoke to Patricia and she was very helpful to ensure the part was on hand prior to scheduling the work. She was able to | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ jay
    Not being helped with a car that was sold to me after the check engine light came on a few days after | Read Full Review
    8/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ jay
    Not being helped with a car that was sold to me after the check engine light came on a few days after | Read Full Review
    8/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ STEVEV22
    Brian and his team did amazing work! Will definitely return, when it's time for another oil change. Great service! | Read Full Review
    8/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ clemhodge11
    Michael was fantastic, helped me with all my problems. Fast and friendly service. Thank you. | Read Full Review
    8/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ STEVEV22
    Brian and his team did amazing work! Will definitely return, when it's time for another oil change. Great service! | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ clemhodge11
    Michael was fantastic, helped me with all my problems. Fast and friendly service. Thank you. | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ David
    You are motivated, proactive, and enthusiastic about your customers. As your customer, I feel warm, considerate and at ease. | Read Full Review
    8/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ David
    You are motivated, proactive, and enthusiastic about your customers. As your customer, I feel warm, considerate and at ease. | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ serf220
    Great service! Great service! Great service! Great service! Great service! That's what you get for being pushy with the word review. | Read Full Review
    8/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ brenda1lee2000
    Debbie is the best!!! She is quick, she has a high sense of urgency, she is professional, friendly and has excellent customer service skills... | Read Full Review
    8/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ serf220
    Great service! Great service! Great service! Great service! Great service! That's what you get for being pushy with the word review. | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ brenda1lee2000
    Debbie is the best!!! She is quick, she has a high sense of urgency, she is professional, friendly and has excellent customer service skills... | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ MAYITOSCONSTRUCTION
    Service was great. I'm very happy with my experience. Very helpful and professional. Thank you. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ MAYITOSCONSTRUCTION
    Service was great. I'm very happy with my experience. Very helpful and professional. Thank you. | Read Full Review
    8/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ geopunk70
    Great service and attention. The work was done in a timely manner. I will definitely be back. Only thing I would ask for is that this location had a car wash. | Read Full Review
    8/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ JAY_DIXXON4512
    Great place , very professional, Adom was great love my car , definitely would recommend this place to all my friends | Read Full Review
    8/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ JAY_DIXXON4512
    Great place , very professional, Adom was great love my car , definitely would recommend this place to all my friends | Read Full Review
    8/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ geopunk70
    Great service and attention. The work was done in a timely manner. I will definitely be back. Only thing I would ask for is that this location had a car wash. | Read Full Review
    8/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Francisca
    Deborah perfect advisor, she explain everything , cashier very kind, fast service on my truck. Good customer service | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Francisca
    Deborah perfect advisor, she explain everything , cashier very kind, fast service on my truck. Good customer service | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ myathomechef1
    I bought my used van there because of the good value and Sergio being a good salesman. | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ myathomechef1
    I bought my used van there because of the good value and Sergio being a good salesman. | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHUYIN87
    Service advisor was great, the cashier is the one that needs to improve customer service skills. Like greeting the customers etc. | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHUYIN87
    Service advisor was great, the cashier is the one that needs to improve customer service skills. Like greeting the customers etc. | Read Full Review
    8/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ versafier
    avoid this service dept. like avoiding a malaria infested swamp- service tech is a rip-off artist i hope the BAR shuts this mo fo down | Read Full Review
    8/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ versafier
    avoid this service dept. like avoiding a malaria infested swamp- service tech is a rip-off artist i hope the BAR shuts this mo fo down | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ karlapreza1981
    Es una basura de dealear los vendedores no saben hacer su trabajo no lo recomiendo para nada | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ karlapreza1981
    Es una basura de dealear los vendedores no saben hacer su trabajo no lo recomiendo para nada | Read Full Review
    8/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ sergio13.juarez
    Great service from Bustter I will be coming back because of him. Thank you for your help. | Read Full Review
    8/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ sergio13.juarez
    Great service from Bustter I will be coming back because of him. Thank you for your help. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ GCAMPOS1962
    the only thing that can up was that I was quoted one day prior $280 and next day was $385 - a $30 discount. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ GCAMPOS1962
    the only thing that can up was that I was quoted one day prior $280 and next day was $385 - a $30 discount. | Read Full Review
    8/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Storyland On land
    Rip off maintenance dept. They said they had a vehicle inspection that needed to be done for free due to a wareanty issue at no charge and they charged me $250. Total lie. Josh story is the ringleader behind the lies | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Ash860
    Service was excellent. Debbie did a great job. Been taking my car here for a few years never have had any problems. All positive! | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ash860
    Service was excellent. Debbie did a great job. Been taking my car here for a few years never have had any problems. All positive! | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ chris@citytrailerservice.com
    I have used this dealership twice and have not been thrilled by their service. After reviewing the completed work order I was stunned with work performed that I was unaware of. According to the w/o major engine work was performed that I new nothing about. The work I was told about was needed was not even noted. I truely have no idea | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ chris@citytrailerservice.com
    I have used this dealership twice and have not been thrilled by their service. After reviewing the completed work order I was stunned with work performed that I was unaware of. According to the w/o major engine work was performed that I new nothing about. The work I was told about was needed was not even noted. I truely have no idea | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ rodriguezk40429
    Unprofessional,bad service,sold me a car and a few days later all the lights came on ,checked engine lights,brake lights just everything | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ jazzegee22
    Emailed service director for concerns and complaints. Service was terrible overall. Chole Director to check emails | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ rodriguezk40429
    Unprofessional,bad service,sold me a car and a few days later all the lights came on ,checked engine lights,brake lights just everything | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ jazzegee22
    Emailed service director for concerns and complaints. Service was terrible overall. Chole Director to check emails | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ ASUDDUTH0
    We came in for a recall. It was very quick to check out our Grand Cherokee and I was on my way. Everyone was very polite | Read Full Review
    7/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ ASUDDUTH0
    We came in for a recall. It was very quick to check out our Grand Cherokee and I was on my way. Everyone was very polite | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ sduarte1
    Sales manager made a promise he could not keep how ever our sales person Jesus was very friendly and profesional . | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ sduarte1
    Sales manager made a promise he could not keep how ever our sales person Jesus was very friendly and profesional . | Read Full Review
    7/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Vidya M
    New car battery gave up and the roar side assistance took almost 2 hrs in the city and when called the dealers they never took any responsibility. They asked to buy a new battery even though the car is bought 6 months back and it's 2022 model. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ RTOTHA
    Under staffed and poor customer service. Waited almost 1 month for service to be completed and if I wouldn't have shown up to the dealership it would have been a longer wait. Not satisfied | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ RTOTHA
    Under staffed and poor customer service. Waited almost 1 month for service to be completed and if I wouldn't have shown up to the dealership it would have been a longer wait. Not satisfied | Read Full Review
    7/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ roxya33
    Horrible service! The waiting time of 3 hours for an oil change is ridiculous. All people at Puente Hills Chrysler Dodge are rude and have an attitude. | Read Full Review
    7/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ roxya33
    Horrible service! The waiting time of 3 hours for an oil change is ridiculous. All people at Puente Hills Chrysler Dodge are rude and have an attitude. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Esperanza Villa
    1hr in a half trying to get a hold of the service department to check status on a vehicle dropped off 3 days ago .was left twice on hold once being 45 mins ...no one in 3 days has had a 2 min opportunity to call the customer to give him an update on his car. Is ridiculous..if I thought of purchasing a car here....Its a NEGATIVE for | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ David
    Good service for customer and I like it. I appreciate it. Will introduce some people to your store. | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ David
    Good service for customer and I like it. I appreciate it. Will introduce some people to your store. | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ hugo.carranza
    Service, communication, pricing, overall unsatisfactory experience probably will not use in the future or recommend | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ hugo.carranza
    Service, communication, pricing, overall unsatisfactory experience probably will not use in the future or recommend | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ NGORTEGA
    They have a great service department, the staff is great, the waiting area is great | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ NGORTEGA
    They have a great service department, the staff is great, the waiting area is great | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ GREERVERNIDA
    Puente Hills Chrysler Dodge Jeep Ram..has a excellent customer service department. They're very attentive to the customer's wants and needs. | Read Full Review
    7/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ GREERVERNIDA
    Puente Hills Chrysler Dodge Jeep Ram..has a excellent customer service department. They're very attentive to the customer's wants and needs. | Read Full Review
    7/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ TALKTOCAROLM
    Waited a week to even be seen and even then all the work no completed | Read Full Review
    7/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ TALKTOCAROLM
    Waited a week to even be seen and even then all the work no completed | Read Full Review
    7/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ jpkoury
    Service dept was prompt service. Phone call was made when my Jeep was completely. Only downfall .. No one answers the phones when calling in office. | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ jpkoury
    Service dept was prompt service. Phone call was made when my Jeep was completely. Only downfall .. No one answers the phones when calling in office. | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ 007STEVETHOMPSON007
    They are extremely good very professional which I love I would highly recommend this dealership to anyone | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ 007STEVETHOMPSON007
    They are extremely good very professional which I love I would highly recommend this dealership to anyone | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ aguilar2395
    My car got serviced at 9:15am and was done by 11am and not one phone call was given to me until I called an hour before closing. When I arrived 30 minutes before closing, i asked what time my car was done and everyone acted like they didn’t know when it was clearly written and on the paper. In addition, I told them to call me to let | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ aguilar2395
    My car got serviced at 9:15am and was done by 11am and not one phone call was given to me until I called an hour before closing. When I arrived 30 minutes before closing, i asked what time my car was done and everyone acted like they didn’t know when it was clearly written and on the paper. In addition, I told them to call me to let | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ lawrencewangkaicheung
    Service manager did an excellent job getting my work done on time and at a reasonable price. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ lawrencewangkaicheung
    Service manager did an excellent job getting my work done on time and at a reasonable price. | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ andreai_27
    The worst service ever. They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was finally returned to me my jeep had dirt layered and leaves all over, and my gas tank was empty. Poor service, customer service is terrible. I'm surprised this service d | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ andreai_27
    The worst service ever. They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was finally returned to me my jeep had dirt layered and leaves all over, and my gas tank was empty. Poor service, customer service is terrible. I'm surprised this service d | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ BASS4JA
    The service advisor Brian Vargas was friendly and very helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ BASS4JA
    The service advisor Brian Vargas was friendly and very helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ NM416
    Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service department manager did not care and brushed off my concerns. | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ NM416
    Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service department manager did not care and brushed off my concerns. | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ F104934
    Professional, efficient and affordable. Service and recall preformed in a timely manner. Shuttle service from and back to dealership. | Read Full Review
    7/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ F104934
    Professional, efficient and affordable. Service and recall preformed in a timely manner. Shuttle service from and back to dealership. | Read Full Review
    7/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ dsandoval1
    I my abe spoiled but when I take my Land Rover and Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they are being bothered by having to be of service. No smile, no positive greeting. Take your staff to visit the BMW or Mercedes service depart | Read Full Review
    7/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ dsandoval1
    I my abe spoiled but when I take my Land Rover and Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they are being bothered by having to be of service. No smile, no positive greeting. Take your staff to visit the BMW or Mercedes service depart | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHARLIE.ZEPEDA21
    The service was really helpful and Debbie was able to help me with all my questions. | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHARLIE.ZEPEDA21
    The service was really helpful and Debbie was able to help me with all my questions. | Read Full Review
    7/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ bambi_antolin
    Poor communication, no updates on what happening with the car. Took 5 mos to service the car | Read Full Review
    7/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ bambi_antolin
    Poor communication, no updates on what happening with the car. Took 5 mos to service the car | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ rickbarajassr
    My experience was top notch just like the previous times I was in for service or purchase | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ SHCOTELLE
    Good and fast service. Good and fast service. Good and fast service. Good and fast service. | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ SHCOTELLE
    Good and fast service. Good and fast service. Good and fast service. Good and fast service. | Read Full Review
    7/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ rickbarajassr
    My experience was top notch just like the previous times I was in for service or purchase | Read Full Review
    7/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ LUISALFONSOMARQUEZ
    Gregory was great! the whole process took way to long considering this was a cash deal. | Read Full Review
    7/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ LUISALFONSOMARQUEZ
    Gregory was great! the whole process took way to long considering this was a cash deal. | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ dobynskristina
    Poor service and buying experience was not a pleasant one. Would not recommend anyone to your dealership | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Adriana
    They never I mean never answer the phone..no matter what option you choose...... | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ dobynskristina
    Poor service and buying experience was not a pleasant one. Would not recommend anyone to your dealership | Read Full Review
    7/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mahe
    My Service Advisor, Deberah McGill, was not only professional, but down to earth and amazing. She took real good care of my 2012 Dodge Charger RT and I am so grateful for her dedication to the needs of my vehicle. | Read Full Review
    7/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ hernandezhortencia81
    Excelente servicio, estoy satisfecha, me estuvieron unos detalles de mi vehiculo. Gracias Puente Hills , y a su personal. | Read Full Review
    7/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michelle Llamas
    I would like to thank Tommy and Jovani who help me through the whole process of purchasing my Jeep. They were very helpful and friendly. Highly recommend! | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Mahe
    My Service Advisor, Deberah McGill, was not only professional, but down to earth and amazing. She took real good care of my 2012 Dodge Charger RT and I am so grateful for her dedication to the needs of my vehicle. | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ hernandezhortencia81
    Excelente servicio, estoy satisfecha, me estuvieron unos detalles de mi vehiculo. Gracias Puente Hills , y a su personal. | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ suzq
    I brought my car several times for same issue . I understand that their busy, but if I am making an appointment to diagnose my car and they keep it for 3 days just for Diag. Then why schedule an appt. Now that makes me question the ability of the mechanics. If they need 3 days to diagnose. I'm frustrated with this dealer. They will n | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ suzq
    I brought my car several times for same issue . I understand that their busy, but if I am making an appointment to diagnose my car and they keep it for 3 days just for Diag. Then why schedule an appt. Now that makes me question the ability of the mechanics. If they need 3 days to diagnose. I'm frustrated with this dealer. They will n | Read Full Review
    7/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ kc6fmm
    Michael Ramirez, service advisor was very helpful and very accommodating. He kept me informed of the status of my vehicle. | Read Full Review
    7/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ kc6fmm
    Michael Ramirez, service advisor was very helpful and very accommodating. He kept me informed of the status of my vehicle. | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ GUSTAVOBEC14
    Advisor was good and kept me informed of the status of my car. Overall good experience | Read Full Review
    7/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ GUSTAVOBEC14
    Advisor was good and kept me informed of the status of my car. Overall good experience | Read Full Review
    7/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ ARMANDDDEOCAMPO
    The service was excellent They were accommodating and the transaction was great I will recommend them to my friends and relatives | Read Full Review
    7/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ ARMANDDDEOCAMPO
    The service was excellent They were accommodating and the transaction was great I will recommend them to my friends and relatives | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ FRANK.LISA.CISNEROS
    Service advisor was very unprofessional. It was one entire week prior to service advisor letting us know what services our jeep needed | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ FRANK.LISA.CISNEROS
    Service advisor was very unprofessional. It was one entire week prior to service advisor letting us know what services our jeep needed | Read Full Review
    7/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ drhsieh.dh
    The representative lady was very nice and courteous to my wife when she brought in the jeep for repair. | Read Full Review
    7/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ drhsieh.dh
    The representative lady was very nice and courteous to my wife when she brought in the jeep for repair. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kim Gonzalez
    Buyer beware. I went in to purchase a vehicle And everything seemed fine until we left the dealership. 1. My first payment wasn’t suppose to be until 90 days after my purchase date but I received a bill 2 weeks later stating it was due 29 days after my purchase date. When I went to go speak with them about it (because I could neve | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ andresm0612
    Went in for a recall and they didn’t tell me there tool a diesel mechanic on site I was without a truck for 2 weeks. Recall wasn’t completed due to no diesel tech. I took my truck to another dealer and had it back within 3 days. | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ andresm0612
    Went in for a recall and they didn’t tell me there tool a diesel mechanic on site I was without a truck for 2 weeks. Recall wasn’t completed due to no diesel tech. I took my truck to another dealer and had it back within 3 days. | Read Full Review
    6/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Andre Vargo
    As a previous automotive technician with over 14 years of experience, I recommend using a different dealership. Instead of a customer orientated approach, employees will use forceful tactics on customers to either please their own emotions or their managers. Enjoy at your own risk. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Paul
    My truck sat at their dealership for almost two months and during this time the communication was horrible at best. They stated that they only have one diesel mechanic working there which was never disclosed prior to taking my truck there. Will not be coming back for new purchases or service any time soon. | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ kimace69
    Michael and Bustter have been great! Unfortunately I have had to bring my car consecutive weeks in a row since the day after I purchased the vehicle. The vehicle was sold to me only after transmission had been replaced and also something to do with the AC now. How can this be a certified pre owned vehicle? It failed me on the first d | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ kimace69
    Michael and Bustter have been great! Unfortunately I have had to bring my car consecutive weeks in a row since the day after I purchased the vehicle. The vehicle was sold to me only after transmission had been replaced and also something to do with the AC now. How can this be a certified pre owned vehicle? It failed me on the first d | Read Full Review
    6/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Paul
    My truck sat at their dealership for almost two months and during this time the communication was horrible at best. They stated that they only have one diesel mechanic working there which was never disclosed prior to taking my truck there. Will not be coming back for new purchases or service any time soon. | Read Full Review
    6/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ mykoolz
    Don't be fooled by the 5 stars, as of June 2023, this location is struggling. The are extremely understaffed and overwhelmed. I took my Jeep in for service to be met with the phone-tag run around. They do not have the resources to provide good customer service. The took a whole week to diagnose the Jeep, supposedly fixed it. About 4 | Read Full Review
    6/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ mykoolz
    Don't be fooled by the 5 stars, as of June 2023, this location is struggling. The are extremely understaffed and overwhelmed. I took my Jeep in for service to be met with the phone-tag run around. They do not have the resources to provide good customer service. The took a whole week to diagnose the Jeep, supposedly fixed it. About 4 | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ FEspinoza0922
    Good! Very good service although it took a long time to get my car back. Although they did not wash it when I picked my car up. Had to wait for a poorly done wash. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ serhanconsulting
    Service Manager was great. However, they didn't have time to complete all of the diagnostics that I brought it in for evaluation. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ serhanconsulting
    Service Manager was great. However, they didn't have time to complete all of the diagnostics that I brought it in for evaluation. | Read Full Review
    6/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ FEspinoza0922
    Good! Very good service although it took a long time to get my car back. Although they did not wash it when I picked my car up. Had to wait for a poorly done wash. | Read Full Review
    6/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ CHUANTANG
    The worst experience I've ever had.I don’t think this is still Ram. | Read Full Review
    6/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ CHUANTANG
    The worst experience I've ever had.I don’t think this is still Ram. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ FERNIEB626
    Terrible communication. I left my car on a Wednesday morning and I never heard anything from them until I called on Friday afternoon. They proceed to tell me that they cant tell me the status of my vehicle because the service advisor that helped me wasn't there so nobody else in the entire building could check on my vehicle. They cal | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ FERNIEB626
    Terrible communication. I left my car on a Wednesday morning and I never heard anything from them until I called on Friday afternoon. They proceed to tell me that they cant tell me the status of my vehicle because the service advisor that helped me wasn't there so nobody else in the entire building could check on my vehicle. They cal | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ elcomando1977
    Work was good but the assistant isn’t really good, honestly personal need more training make customers happy with the service. | Read Full Review
    6/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ elcomando1977
    Work was good but the assistant isn’t really good, honestly personal need more training make customers happy with the service. | Read Full Review
    6/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kendunmead
    Was told the car was under warrait took a week and a 1/2 to dog knows. It can never get ahold of anybody and customer service. Never call you baccountable service and not almost. | Read Full Review
    6/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kendunmead
    Was told the car was under warrait took a week and a 1/2 to dog knows. It can never get ahold of anybody and customer service. Never call you baccountable service and not almost. | Read Full Review
    6/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ JORGE Martinez
    I dropped off my car because the check engine light went on. I was told that they need the car for a week. I did not expect my car back for a week, but I would have expected some type of communication about the process along the way. I called 3 days after I dropped off my vehicle, and I was put on hold to talk to my original service | Read Full Review
    6/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ JORGE Martinez
    I dropped off my car because the check engine light went on. I was told that they need the car for a week. I did not expect my car back for a week, but I would have expected some type of communication about the process along the way. I called 3 days after I dropped off my vehicle, and I was put on hold to talk to my original service | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ MATTHEWPVAWTER
    They put a flat tire back on my truck instead of the spare, who does that? I had to change it myself to get home!! | Read Full Review
    6/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ MATTHEWPVAWTER
    They put a flat tire back on my truck instead of the spare, who does that? I had to change it myself to get home!! | Read Full Review
    6/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ DODOLO711
    Great service person and fast service. Would recommend to anyone. Too bad no car wash. | Read Full Review
    6/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ mgabrielb2001
    Great service! Excellent people to do business with! Will come again to this dealership in the near future! | Read Full Review
    6/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ mgabrielb2001
    Great service! Excellent people to do business with! Will come again to this dealership in the near future! | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ DODOLO711
    Great service person and fast service. Would recommend to anyone. Too bad no car wash. | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ icecena
    Dealership was quick with the recalls we sent the truck in. Received it back within a couple of days. Keep it up! | Read Full Review
    6/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ icecena
    Dealership was quick with the recalls we sent the truck in. Received it back within a couple of days. Keep it up! | Read Full Review
    6/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ atbowen6719
    Been coming here for years and have had the best service on most of my visits | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ atbowen6719
    Been coming here for years and have had the best service on most of my visits | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ cpoompan
    Poor communication. Overbooked. The vehicle was there for a week not even touched. Called after several attempts only to find out it could be another 2 weeks until diagnosis. Was told all dealers are this busy if not busier. Asked about a loaner but was told they don't do that. Had it towed to another dealer who diagnosed it in less | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ cpoompan
    Poor communication. Overbooked. The vehicle was there for a week not even touched. Called after several attempts only to find out it could be another 2 weeks until diagnosis. Was told all dealers are this busy if not busier. Asked about a loaner but was told they don't do that. Had it towed to another dealer who diagnosed it in less | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ raifbookings777
    Poor service, long delays, unorganized , and making me the customer run back and forth from service to cashier for document is not my job. | Read Full Review
    6/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ raifbookings777
    Poor service, long delays, unorganized , and making me the customer run back and forth from service to cashier for document is not my job. | Read Full Review
    6/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ WENDYATOZ
    over 2 hours for a simple oil change and maintenance with an appointment, ugly waitroom | Read Full Review
    6/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ WENDYATOZ
    over 2 hours for a simple oil change and maintenance with an appointment, ugly waitroom | Read Full Review
    6/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ ISRAELFRANCO67
    Hi, my name is Israel Franco. I’m very satisfied with the service and customer care at your service department. You have a great service department team. They are great people and responsible workers. Thank you. | Read Full Review
    6/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ ISRAELFRANCO67
    Hi, my name is Israel Franco. I’m very satisfied with the service and customer care at your service department. You have a great service department team. They are great people and responsible workers. Thank you. | Read Full Review
    6/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ RA B
    I would highly recommend finding somewhere else to take your vehicle. I was without a car for over 2 weeks because this place just couldn’t get their life together. They ordered the wrong parts and prolonged the repair. They gave the wrong paper work at closing it out and the clerk tried to charge us way more than we should have paid | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ raifbookings777
    They were short staffed, unfriendly, no service rep seemed enthusiastic to be there on a Saturday, and over charging me 35 dollars to patch a flat tire should have been a courtesy fix. Then the cashier made me walk over to the service dept. To get the paperwork which no one was around, and kept me waiting. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ raifbookings777
    They were short staffed, unfriendly, no service rep seemed enthusiastic to be there on a Saturday, and over charging me 35 dollars to patch a flat tire should have been a courtesy fix. Then the cashier made me walk over to the service dept. To get the paperwork which no one was around, and kept me waiting. | Read Full Review
    6/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ devan13avalos
    My experience was amazing, the sales associate who helped me when’s above and beyond to get me into the car of my dreams. | Read Full Review
    6/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ ALDRICK10477
    Long time customer, got the most for my trade in and a very good deal on my new RAM. | Read Full Review
    6/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ ALDRICK10477
    Long time customer, got the most for my trade in and a very good deal on my new RAM. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ devan13avalos
    My experience was amazing, the sales associate who helped me when’s above and beyond to get me into the car of my dreams. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ NGORTEGA
    Great staff, great service, performed service in a timely manner and are attentive to detail | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ NGORTEGA
    Great staff, great service, performed service in a timely manner and are attentive to detail | Read Full Review
    6/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ CANDIDODONADO1320
    Bought the truck with a broken taillight and it burned the harness. And now I have to pay for it ? Yeah never buying dodge again. | Read Full Review
    6/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ CANDIDODONADO1320
    Bought the truck with a broken taillight and it burned the harness. And now I have to pay for it ? Yeah never buying dodge again. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Will
    I would give 0 if I could. This service department is a joke. The manager is never available after making promises he can't deliver. His team is full of liars. They are over booked, over promising and not doing any of it. They can't do a simple job and their communication is terrible. Find somewhere else. They are the reason dealersh | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ john Richardson
    Puente Hills Chrysler Dodge Jeep is must go to when checking out vehicles. Greg was amazing! I can’t recommend Greg and his team enough. They were so happy and helpful when answering all my questions. They also have an amazing selection of vehicles! Go here if you need anything! Thank you Greg! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ palomacorona27
    Honestly love coming here to this dealership to get my service done because of the great customer service that is given , Debbie was the best , so nice and welcoming and very professional. | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ chaomy1112
    service is good and nice with warm welcome professional advice, will go next time and start maintenance | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ RUDYMCAFEE3
    Debrah McGill took good care of my needs for my Jeep was very helpful thank you guys for assume service I will be back sone | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ DANIELBUSTAMANTE92
    Excellent customer service from Brian very informative and answered all my questions. Thank you for helping me! | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ chaomy1112
    service is good and nice with warm welcome professional advice, will go next time and start maintenance | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ palomacorona27
    Honestly love coming here to this dealership to get my service done because of the great customer service that is given , Debbie was the best , so nice and welcoming and very professional. | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ DANIELBUSTAMANTE92
    Excellent customer service from Brian very informative and answered all my questions. Thank you for helping me! | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ RUDYMCAFEE3
    Debrah McGill took good care of my needs for my Jeep was very helpful thank you guys for assume service I will be back sone | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ lindonjohnson1968
    not happy at all i will never go there to buy a new or used car | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ lindonjohnson1968
    not happy at all i will never go there to buy a new or used car | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mario Paz
    Awful phone service, they hanged the phone 3 times and then when the finally answered they told me vehicle doesn’t have a recall, and then, I had another car for a recall (that I set up an appointment 2 weeks ago) and told me I don’t an appointment, totally ridiculous. Keep your business away from here. Not worth the frustration. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ WILMER HERNANDEZ
    Nicole was amazing and helped me with my regular maintenance appointment. She explained what was going to be done and gave me a rough estimated time AND on top of that, a coupon for a coffee while I waited. Thanks Nicole! | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ WILMER HERNANDEZ
    Nicole was amazing and helped me with my regular maintenance appointment. She explained what was going to be done and gave me a rough estimated time AND on top of that, a coupon for a coffee while I waited. Thanks Nicole! | Read Full Review
    5/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ JeepGrandCherokee
    They weren't great at communicating or setting expectations. They also didn't put back a panel that they removed. | Read Full Review
    5/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ JeepGrandCherokee
    They weren't great at communicating or setting expectations. They also didn't put back a panel that they removed. | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Xiaohua Liu
    Thank you Debbie for her great service. She is knowledgeable, warmhearted, very professional! Will come back to visit her for next service. | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Xiaohua Liu
    Thank you Debbie for her great service. She is knowledgeable, warmhearted, very professional! Will come back to visit her for next service. | Read Full Review
    5/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ deeannlara
    Omar was great he helped me from start to finish in getting me a car ..I will definitely recommend him to others .. | Read Full Review
    5/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ deeannlara
    Omar was great he helped me from start to finish in getting me a car ..I will definitely recommend him to others .. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ EDDIEVELASQUEZ69
    The guy that help me out said he was going to contact me to fix my car 2 things that under warranty my car is leaking oil and water and it’s been 3 weeks and he never called me for that reason I’m not happy my drive way keeps getting oil stains and that’s not cool I always take my car to your dealership to get service not sure why I’ | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ EDDIEVELASQUEZ69
    The guy that help me out said he was going to contact me to fix my car 2 things that under warranty my car is leaking oil and water and it’s been 3 weeks and he never called me for that reason I’m not happy my drive way keeps getting oil stains and that’s not cool I always take my car to your dealership to get service not sure why I’ | Read Full Review
    5/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ FABILALO1533
    Took my car for service on 5/15. Didn’t get it back a week later. They said they didn’t have workers. It was an expensive fix for keeping my car for a whole week | Read Full Review
    5/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ FABILALO1533
    Took my car for service on 5/15. Didn’t get it back a week later. They said they didn’t have workers. It was an expensive fix for keeping my car for a whole week | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ CORINA.ALMANZAR
    Worse dealership around. The staff know nothing. This dealership is only trying to rob you. They treats the customers with the most disrespect and think it’s a joke. I hope these service writers have car trouble and get treated the same way. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ CORINA.ALMANZAR
    Worse dealership around. The staff know nothing. This dealership is only trying to rob you. They treats the customers with the most disrespect and think it’s a joke. I hope these service writers have car trouble and get treated the same way. | Read Full Review
    5/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ bluearc98
    Very professional and their customer service was helpful and very courteous would recommend them to my friends too! Thanks | Read Full Review
    5/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lui22
    Service was great,truck is running good after they worked on some electrical issues it had | Read Full Review
    5/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ bluearc98
    Very professional and their customer service was helpful and very courteous would recommend them to my friends too! Thanks | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lui22
    Service was great,truck is running good after they worked on some electrical issues it had | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ posada197313
    Trying to move forward from a really bad experience and small things that mean a lot still linger through. The radio is giving me problems, the A/C is turning on and off whenever it pleases, tire pressure comes on and off. I purchased the extended warranty, when I told the service guy that helped me, he said I had to leave my vehicle | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ posada197313
    Trying to move forward from a really bad experience and small things that mean a lot still linger through. The radio is giving me problems, the A/C is turning on and off whenever it pleases, tire pressure comes on and off. I purchased the extended warranty, when I told the service guy that helped me, he said I had to leave my vehicle | Read Full Review
    5/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ BAGEDWAGON
    The worst dealership I have ever tried to deal with. No loaner/ rental vehicle for warranty or recall work. Vehicle sits for 3 days before even being touched. Cap left off coolant reservoir. Dealership is so bad I am thinking of selling my Ram and looking into buying a Ford or GM product! | Read Full Review
    5/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ BAGEDWAGON
    The worst dealership I have ever tried to deal with. No loaner/ rental vehicle for warranty or recall work. Vehicle sits for 3 days before even being touched. Cap left off coolant reservoir. Dealership is so bad I am thinking of selling my Ram and looking into buying a Ford or GM product! | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ CESMAN63
    The service department was great, my service writer Nicole, was awesome, but the facility desperately needs a remodel. | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ lunaraymond21
    The best service I’ve had in a while I really appreciate the hard work and care they made me feel. | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ CLEMENT.HODGE
    Service adviser Mike Ramirez is very attentive to the customer's needs and is respectful of the customer's time. | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ ponce.esme83
    From my experience the customer service was great. I waited for a advisor and didn’t have to go and look for one once’s I arrived. | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ CESMAN63
    The service department was great, my service writer Nicole, was awesome, but the facility desperately needs a remodel. | Read Full Review
    5/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ CLEMENT.HODGE
    Service adviser Mike Ramirez is very attentive to the customer's needs and is respectful of the customer's time. | Read Full Review
    5/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ ponce.esme83
    From my experience the customer service was great. I waited for a advisor and didn’t have to go and look for one once’s I arrived. | Read Full Review
    5/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ lunaraymond21
    The best service I’ve had in a while I really appreciate the hard work and care they made me feel. | Read Full Review
    5/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ DMLEON31
    service was terrible, but it is worse now. Their main problem is Zero,0, None, No. Communication. whatsoever. if you say you will call, please call, he did not. it's not even worth it for a review I did with the guy that helped me, boss/trainer, at least 7yrs ago the same thing. so, either try another again or stop buying Dodge, Chry | Read Full Review
    5/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ motamayo
    I am glad that I do not have to ever again stop at this dealership due to their horrible and unorganized service department. The service department lacks on how to attend to customers. I am aware that the car business is very competitive, and a few forget the simplest thing which on to be the #1 Customer Satisfaction. This dealership | Read Full Review
    5/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ DMLEON31
    service was terrible, but it is worse now. Their main problem is Zero,0, None, No. Communication. whatsoever. if you say you will call, please call, he did not. it's not even worth it for a review I did with the guy that helped me, boss/trainer, at least 7yrs ago the same thing. so, either try another again or stop buying Dodge, Chry | Read Full Review
    5/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ motamayo
    I am glad that I do not have to ever again stop at this dealership due to their horrible and unorganized service department. The service department lacks on how to attend to customers. I am aware that the car business is very competitive, and a few forget the simplest thing which on to be the #1 Customer Satisfaction. This dealership | Read Full Review
    5/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ gerafrontera
    Still waiting to hear from Dealer to fix issues with Car. Not Happy at all. | Read Full Review
    5/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ gerafrontera
    Still waiting to hear from Dealer to fix issues with Car. Not Happy at all. | Read Full Review
    5/20/2023 12:00:00 AM | Cars.com
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