About Bakersfield Chrysler Jeep
Bakersfield Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (661) 735-4489 today to schedule your next appointment.
Our technicians at Bakersfield Chrysler Jeep are ready to help you!
Bakersfield Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Bakersfield Chrysler Jeep today at (661) 735-4489 to learn more
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★★★★★ NancyEl peor Dealer que podrás encontrar! Mi jeep nuevo a la semana le encendió la luz para el cambio de aceite y fuimos y solo le movieron para apagarla. A menos de un mes en el freeway el carro se sacudió fuertemente haciendo el tan famoso - death wobble. Fuimos al concesionario y lo dejamos por 3 días (esto sin que nos dieran un carro | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Fer BlancoThis review addresses the service department management, Brad and Velma. I regret submitting a negative review, but despite repeated attempts since March 26, 2025, to contact Brad regarding damage to our vehicle during its recall, we have received no response from either Brad or Velma. Our tire's sidewall and rim were damaged by th | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Lizeth RamirezThe person who served us is very rude! Terrible service. I've been a customer for over four years, but I'll never go back. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Albert bermudezVery satisfied. People were enjoyable to work with. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Alexis GarciaI had a great experience Ryan was my sales man and got me a great deal. I highly recommend. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Daniel RosasI feel compelled to share my recent experience with Bakersfield Chrysler Jeep. This past weekend I received a text from Ravi the salesperson I've been working with about used/new Jeep Wrangler inventory. I went to their web page to take a look and wasn't interested in any of the Wranglers they had. So I texted him back and told him | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Jennifer RidleyThe staff was friendly and helpful. If you are looking for a Jeep this is the place to go. Ryan Pearce help me decide what model I want to buy.. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Victoria SolorzanoBest experience at the Bakersfield Jeep dealership! Ryan & Shawn were amazing although the process of my new vehicle was a bit difficult they worked with me & helped me & my family into a new 2025 jeep ! Huge huge huge thank you to a outstanding team ! | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ D TTried to get help with my Limited edition Chrysler. The service department here, specifically Velma was amazing. The sales team weren’t helpful but that’s seemingly more on corporate than this place. Mechanics were cool | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Ryan PearceHad a great experience at Chrysler Jeep. Bradly and his team were great!! My sales rep Ryan was professional and efficient. I would definitely recommend going to Chrysler Jeep Bakersfield and looking up Ryan. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Nick ManessThe communication between me and the service department is ridiculous. I have called several times with no communication other than me texting and talking to bots. I don't care that my car has been there for 5 days for an alignment. Never mind the fact they did a recall that messed up my alignment, and they refused to fix it. It als | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Joshua NugentHad a great experience. Be sure to ask for Mario and you will be taken care of. He was very knowledgeable and worked with the rest of the staff to make the whole experience awesome. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jennifer GonzálezPurchased my Vehicle July 4th 2024 Currently filing for taxes keep getting my taxes rejected because the IRS is claiming my vehicle was not reported as a clean air vehicle by the dealership also on the rejection it states I was supposed to receive a copy of the Clean Vehicle Seller Report, so I contacted the Finance Department was tr | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Daniel SaldanaOur sales guy Alejandro was awesome. He made the whole buying process smooth. Also, Roy in finance really helped us get into a comfortable payment and the both helped us go from a used jeep into a new jeep. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Katelyn DodsonI am thrilled at the service I received from Keith & Shawn. Keith has been the most respectful and attentive salesman I’ve ever had the pleasure of working with. He and Shawn both worked hard to coordinate my out-of-town sale & trade-in, having my car delivered directly to me (about 5 hours away). I knew I was taking a risk, but Keit | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Daniel BcWent in for a simple sun roof repair. We had went in and talk to someone before hand got an estimate. However upon the appointment time the service tech didn't even enspect the sunroof then by force wanted to do a diagnostic when we tried to tell them we don't need it just need the kit and glass still stated it needs diagnostic. Went | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Michael GoertzenRon is the absolute best! His service was top notch! Thank you Ron! | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Ramiro Sepulveda JrEditing my review since my last and now my most recent experience has not been great. I am still currently waiting to get a call back or text about my vehicle. It’s been 13days and I have not been able to get in contact with anyone from the dealerships. I have been leaving voicemails and voicemails and nothing. The dealership is 50mi | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Nadia BernalGreat Customer Service! BUT, I find it VERY offensive that I was asked of my drivers license had the Bear on it.. after I had given my driver license | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Brielle FernThe service department at this dealership is the most frustrating thing I have ever dealt with. My vehicle has 33K miles on it and has been in the service department 3 times: new radiator, new engine now is currently there for auto start/stop system and every single time they never have a loaner vehicle, could care less if you have a | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Sunny SDropped off at 7 am for a fuel filter replacement. Zero communication from service department until 4 pm. Over 8 hours later and just started to work on the vehicle? Unacceptable. Troubleshooting was the excuse. Either no one actually knows how to do the job or someone completely “forgot” (on company time). Incompetence and laziness. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Ashley NielsonSo I was looking at there reviews after going to this dealership today. We are in a bright orange car with a baby stroller. Parked in the very front. We walked the lot for about 20 minutes could never get any assistance, so as we decided to go to a different dealership someone came out and said He never saw. We are in an orange car | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Kevin SmithI just purchased a vehicle at Bakersfield Chrysler/Jeep. I was treated with respect and dignity. Sean and Keith and Joe and the whole team made the experience both easy and pleasant. I will continue bringing my business to this dealership and reccomend others try it as well. Thanks to the whole sales team at Bakersfield Chrysler/Jeep | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Kaitlyn BoardmanI had an incredible experience working with Mario at Bakersfield Chrysler Jeep while purchasing my 2024 Jeep Gladiator. From start to finish, Mario made the process smooth, informative, and enjoyable. Mario was knowledgeable about the Gladiator and he really took the time to understand what I was looking for in a vehicle. I never fe | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Christopher FreemanIf I could give 10 stars I would. The salesman Mario went above and beyond for us. He was extremely honest and transparent about pricing and everything during the process of our vehicle purchase. Maribel was also extremely nice and very helpful! Thank you Mario, Maribel and Bakersfield Jeep for a great experience. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Roxana GonzalezI hate to leave a bad review but I'm honestly continuously getting disappointed with my vehicle and the service department. In Nov. 2024 my 2021 Jeep Saharas engine was replaced and my car was in the service department for roughly 23 days. On January 9, 2025 I had to tow my car in after my cars dashboard lit up with multiple sensors | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Sara LomonacoThis service dpt is the WORST we have ever experienced. Since they let Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Sara LomonacoThis service dpt is the WORST we have ever experienced. Since they let the Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Richard ArvizuI will not be going back. As a Ram owner and a Jeep owner, my vehicles will not be coming back here. I'll goto LA. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Lunarbug MJI am tempted to sell my jeep because I never want to deal with the service department ever again. We brought it in to have something fixed and we paid almost $700 for it But on the way home, the car started messing up again. We literally paid $700 for nothing. So we brought it back in 2 days after we just picked it up only for them | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Jeeper DenezoGreat service and great prices. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Vard TerryWe went in with an idea of what we were looking for and the sales team listened, only showed us what we asked for and didn’t high pressure us towards something else. All in all, it was a pleasant experience. | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Debbie TaylorMario was great along with the rest of the crew | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Shauna RockwellI was disappointed that I was not given a loaner vehicle, despite requesting at time of scheduling my Jeep’s FIRST service and warranty repair. Also, my vehicle was kept overnight without any communication from service. Lastly, I cannot believe that Bakersfield Jeep is in this location it has clearly outgrown. For such a big town whe | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Mike MosbyHad service done on my Vehicle they got me in and out in a timely manner. The Staff was friendly. Accommodating. And professional | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Danny CookTook away one star because i thought should have been covered under my warranty | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ jerry genochioShawna and Joseph were both great to work with. A+ experience. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ john CrosonVery good service on my last visit ... All went well and I was very satisfied! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Steve & Meredith KupfermanSalesman Alex was very helpful and responded to every one of my questions. Keith also assisted with his knowledge and experience. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Gabriel TorresTook my JT in right away and got the oil change no problem. I can always count on the professionals over at Chrysler Jeep | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Greg HullThe Service Advisor provided excellent customer service and the work performed on the Renegade. The cashier was friendly and courteous as always. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Tiffany KeeneyPoor service- left a ridiculous amount of oil under my vehicle. This happened the last time I had a service done but seemed somewhat reasonable- like they attempted to clean it up. This time it was more than obvious that no attempt was made and. So there’s oil everywhere underneath… very disappointed. Not to mention how frustrating a | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ V. ReyesGreat customer service hands down! Would recommend family and friends if they have any Mopar | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Ash SierraI do not recommend this dealership because I had a catalytic converter recall done back in September and here I am 3 months later needing my radiator replaced as well as hose, coolant and belt. My radiator has two leaks which was very visible upon popping the hood and this dealership failed to do due diligence and mention any of thi | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Abel CárdenasI took my Jeep for an oil change and they did it very quickly, If you want to be the first you have to arrive 15 or 10 minutes before they open at 7:00am | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ diane tempelBest place to go to get a new vehicle. The guys were great and understanding and very patient. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Larry FrancoTook my vehicle in for two recalls, of course they said they said might have to keep my vehicle for a day or two. I have an appointment at 8:45am and drop it off early. I call a little after 3:00pm to check the status of my vehicle and they tell me that they haven’t touched my vehicle yet and that the guy who was going to work on it | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Osvaldo VillegasGreat service and communication. 5 star in my books! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Luke MendozaFantastic Service writers, The job is done smooth and quick with a big .Great smile. it made us feel at home. We will be buying our next Jeep at Bakersfield Chrysler-Jeep. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ AnaDropped off Jeep yesterday to repair a leak. They said they would call me if parts weren’t in. Never received a call. I’ve left 2 messages. No one has yet to call me on the status of my vehicle. No concern about the inconvenience. I was never offered a rental either. Very disappointed! Looks like I will probably have to get a | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Dozer AlomariThe staff were very courteous and professional. I purchased a new Jeep out of Hemet California and brought it into the Bakersfield dealership for a few warranty issues and was told that I would have to take it to Hemet for service. I spoke with a supervisor who told me they would look into the issue and call me back, but unfortunatel | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Alejandro LaraErick Luna is great! I always bring my vehicles to him. And he always takes car of me in a timely fashion. He is very knowledgeable and is great with his product knowledge. He never disappoints!!! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Chet WeicheltKeith was my salesman and nothing I hate more than being bombarded when I show up. He saw us and apologized for not being right ther and when I explained my expectations he met it 100%. Never over bearing let me run the show with what I wanted. First time I have been allowed to manage the transaction mainly through text and calls. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ David BellVery fast streamlined buying online and they even delivered my new Jeep. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Justin SaltersBakersfield Chrysler Jeep might have the absolute WORST service department I have ever encountered. Trying to make contact with a representative? They will force you to text message instead of actually speaking with a service advisor. Hoping for a loaner? Good luck! Our 2023 Wagoneer has been in for service multiple times in the 1 ye | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Emily SaltersTerrible customer service. Lack of communication with their customers. My car has sat in the shop for 6 days without being looked at. I have had to reach out multiple times just to see what the status is. It’s impossible to speak to someone on the phone as text messages is their preferred way of communication. Rarely do they ever get | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Robert “Sarge” PerezThank you to Sean Smith and Velma Ortega for squaring away my 2020 Jeep Gladiator. This location really honors our Veterans. As a Disabled Army Combat Veteran with 2 Tours in Iraq 2004-2005, 2007-2008 I Salute you for your service to our Veterans. Thank you, Robert "Sarge" Perez | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Kent CrenshawI am extremely satisfied with the work that was done on my truck | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Deborah PinkhamKeith was knowledgeable and personable and made the buying process much easier | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Janet BrandonNeed transportation for people that drop vehicles off at site. You put people in a difficult situation without transportation. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Joe RizoJeep Wrangler 4xe is our very first off-road vehicle. Our experience at Bakersfield Chrysler Jeep was terrific. They worked diligently to make our situation work. Keith, Shawn, and Maibel were so helpful and patient with us. We would recommend them to our friends and family in a heartbeat. Thank you! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Kevin MorrisonBobbie, Brian and Shawn got me into exactly the Wrangler I wanted. We were taken care of from the moment we walked in the door. All of our concerns and questions were answered. Happy to be a part of the Bakersfield Chrysler Jeep family. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Annie AlexanderI went in on a recall for my vehicle while i was there i got service for my a/c . It was hard to get ahold of anyone in the service department they always make u text a computer generated respondent. After i picked up my vehicle i decided to look at other cars because im interested in getting a new car . The sales guy that was assist | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Sonia TlatelpaUpdate: 2024: My Jeep was taken in 3 times this year for AC. Every time it was a different part. A loaner is never available. Warranty changed on loaner as well, but doesn't make a difference as they never have one available. Communication continues to be an issue as they never return your call, this applies to Erick and Omar. 11/07 | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Carlos HerreraErik Luna at Jeep made our maintenance experience smooth and easy. Answered all of our questions, and took care of us. We were very happy with the service he provided us. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ William StarrStraight forward, no nonsense staff, very helpful and not pushy. Smooth trade in and very comfortable. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Veronica CarreraI would highly recommend for you to come at Bakersfield Chrysler Jeep for your vehicle purchase. Marc was extremely helpful since the moment he called us we had a great feeling excellent customer service. Joe was awesome and helpful made the process as sooth as it can be. Very satisfied with our new car thank you. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Sandra SandovalEl personal es muy amable y dispuestos a ayudarte a comprar el carro que te gusta , ellos te ayudan de una forma u otra an oftener lo que quieres o necesitas. Muchas gracias ! | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Denise AdkinsWe had a wonderful experience with Jeep Chrysler in Bakersfield. We had a sales person that was very helpful and when we went back a different day we had another sales person that was very helpful but things didn’t work out this evening. The numbers just weren’t where we wanted them. The next day Brian (salesman) and Shawn (sales man | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Steve NicholsGot the work done at a good price and my Jeep is good as new. Thank you!! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Cynthia SanchezguzmanLoving my New Jeep Wrangler | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Jason FrostThis place is wonderful. Shawn and all the folks here are very nice to work with. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Nola Vigil (Nola)When j purchased my grand Cherokee i bought an extended warranty supposedly covering bumper to bumper , at 35k miles car malfunctioned and extended warranty said i didn’t have bumper to bumper warranty and only wanted to cover half of an 11 thousand dollar reapir i had to fight them on this one finally they covered everything , then | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ teatwiceBought a 24 gladiator Mojave. Great buying experience even though I make everyone explain every detail of the paperwork to me. I switched from a lease to a purchase in the middle of the finance office but everyone was great. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Evie ArhaniotisI was very disappointed with the service and the one on one care. Took my Dad's Jeep to the dealership only to find out it needed certain things done along with the agent telling me that it needed brakes to be replaced again when I had them replaced one month ago. Not only was the Jeep there for 15 days but I NEVER got an estimate no | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Ross RyttingAs the owner of a 2006 Dodge Ram 3500 Mega Cab SRW 4x4 with over 250k in mileage, things happen... While driving into Bakersfield to see family and needing to continue into Anaheim to take the grandkids to Disneyland, having the turbo elbow to exhaust system coupler break was not what we needed! After checking with the Bakersfield Do | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Diana MedlenGreat! Brian was a great person to deal with helped me get a great deal! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Amy AustinVery friendly and welcoming would highly recommend buying a vehicle here | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Reyna OlivasDos semanas mi jeep en el taller por 2 recall me dejaron esperando por una semana sin carro y me entregaron uno en renta después de una semana pésima atención al cliente honestamente no se siente empatía solo dan respuestas muy básicas se nota no tienen interés de ayudar ni buscar soluciones | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ mikey90050Great place to shop for a car the staff there make you feel like a big part of family. Everyone there are great people and are willing to help you out with anything that you need. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Brian GravesI’ve purchased three vehicles from this dealership, but it’s always the little things that concern me about the way they operate. The markup above MSRP is ridiculous, and I believe unethical, regardless of whether or not you can negotiate the price below MSRP. Two weeks ago, I went to look at a new Wagoneer, and they had a $30,000 m | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Oscar NievesAmazing service, very professional and clear on what needed to be done on my car and how long it was going to take them to work on it. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Eric HOrdered a part that was broken on a brand new vehicle. Was told I would be called immediately when it was in. Called a month later and they said part was backordered (no big deal). I call on the status of the part TWO months later and they said it has been there for several weeks, and the advisor (Erick) should have called a long tim | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ S DixonAmazingly Awesome... Alejandro, Roy, Maribel, and Adam were all so nice and polite. I would buy another Jeep right now if I could afford it because my experience was so great! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Ernie LaraVery friendly staff and willing to work with you | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Miguel ContrerasDid a great job on my car just took to many days to get it back to me but great customer service. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Jose GonzalezThey did a great job at the shop my car was in and out the same week | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Patricia KruseProfessional, gracious,friendly, knew all details well. Able to guide us without pressure. Had a great deal and experience. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ kathleen rickardGreat experience ( even if spending money is stressful lol) | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Jesus Garciabad service I had to move my jeep back because they didn't fix it properly and it kept leaking water | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ jonathan genelThis bad review is specifically for the Service Department. I hate to leave bad reviews, but I feel that customer service has been declining over the last couple of visits. This most recent experience was when I took my wife’s Jeep Compass for servicing. Firstly, we didn’t receive a call about the diagnosis until my wife called thr | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Ana CaroMuy amables en atenderte y su trabajo todo muy bien | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Les DenHerderAbsolutely the worst experience. No one will talk to me and my 2023 Summit Grand Cherokee 4XE has been in the shop 9 days now and still there. I don’t know what to do. Something is wrong with suspension when in all electric mode | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Benjamin ViramontesThistle worst place to get work on your new car. THEY GIVE YOU BS. I had my elec van with them for over a month. All I got from Ms. Perez the service advisor was the run around and no straight answer to what or when we would get our van back. ZShe would always say she would get back to us that day, but we would have to call her many | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Jennifer ChaviraGreat service very friendly and was able to fix my recall in a day in a half. Very satisfied ?? | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Morginne DemarcoWent to Bakersfield Jeep to trade in my car and was interested in a new Jeep Grand Cherokee. Joe and Mark helped me out immensely and helped me find the perfect fit for me! Highly recommend doing business with these guys. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Stevi TravisHit and miss. My first time purchasing a Jeep was amazing. My second time purchasing a Jeep has been a crappy experience for me. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Josh VangelThe worst customer service, mechanics have no idea how to work on their own vehicles. I will never take my vehicle there again. It’s pretty sad when one of their own workers tells you not to bring your vehicle to get worked on there. I will never recommend any friend or family member of mine to ever buy a jeep from this location. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Victoria RomanAmazing experience happy with Robert’s service and information and help on my new vehicle Manager was super nice and helpful also | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Ben CaroccioLove it Gotta go with Mark and Sean and make sure you work with Joe in back office he is amazing ! Thanks Team for a wonderful experience ! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Mrdude 35My jeep started overheating so I took it to them last min and the service manager was able to squeeze me in which was awesome. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Nichole GatesExcellent customer service and friendly staff. I also love the express lane for oil changes and the lack of sales tactics to get you to spend additional money. My car was parked right outside when it was ready. Totally opposite experience than the Valencia dealership. This is definitely my new choice for service. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Eve HightI can’t complain about the service given at the dealership. Leticia is always exceptional. She is the best. The only thing I wish could change is being able to rent a loaner car at the dealership in case my Mopar extended warranty does not cover the service. It was a hardship trying to go back and forth and not have a vehicle since I | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Tyler PentecostAwesome and quick experience Adam was amazing | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Maribel CalderonExcellent customer service , I could not be happier with the experience. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ AntonIo llevaYes the employee very helpful and treated me like a family | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Christina VanworthEasiest time I've experienced looking and purchasing a car. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ AVSR VLZtechs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me think about the other components they replace | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ PricillaandAndrew MarrI took my 2016 Durango in because it was over heating. The service agent “ERIK” called me back after the mechanic did a “test” on my car. He informed me my Durango’s did not past the “block” test and I need to replace a head gasket. I informed him there was no way it was a head gasket, there are signs your car shows if you have a br | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Matthew EscalanteI had my vehicle in the service department twice this summer. It was there for a total of 7 months. That is nearly two monthly payments that my vehicle spent in the service department. I was very disappointed and had to beg for a loaner on both occasions. It seems as if the service writers are overwhelmed with vehicles and the techni | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Christian MataQuick squeezed me in great service | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Rebecca RodriguezManny was exceptionally kind and answered all the questions I had about my repairs! He clearly explained what needed to be done & kept me informed through the whole process! Manny was incredibly helpful from start to finish & made me feel very confident that my vehicle was in good hands!! I highly recommend Manny & will be requesting | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Jason DarrMario was great. I would buy again from him. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ HyTech CreationsOk…..we have taken our 2022 Jeep Wrangler Rubicon to Bakersfield Chrysler Jeep since December 2023 for the fuel injection pump RECALL. They kept putting us off, wouldn’t schedule it until July 28, 2024 when our Jeep blew up on our way to work! We got towed to the dealership at 7:30 in the morning in that Sunday. Service wasn’t open s | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ HelenIf I could leave 0 stars, I would. My 2023 compass has been in several times for same issues. Parking break engaging while vehicle is in drive, key fob not working (though they say they replaced it and now working. We will see), and ac goes to lowest and then highest on its own. I understand the frustration that the techs are having | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Tehron DavisGreat experience, group went out their way to make sure I was pleased leaving. Keith, and the rest of the finance team I can't say enough!! Ty guys | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ AVSR VLZGreat service, from service rep Erick, But techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me th | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Dina RamirezThese guys were very awesome. They were honest since the begining and went above and beyond to make things as easy and smooth as possible. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Brandon ChenI appreciate the loaner vehicle we got while we were having our vehicle worked on. It is sometimes difficult to reach the service consultant during the day but they usually reply by text by the end of the day. They ultimately did a good job and we got new suspensions, steering, and transmission which was covered by our insurance. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Alejandra GrajedaI have taken my Jeep to get serviced and the times i have, they have taken over a week with no one calling me for any updates I always have to call to see what going on. They just need to communicate better. But always happy with them. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Mike RicheyDo NOT purchase a vehicle from this dealership or use the service department at this dealership, they are horrible. I have a 2021 Jeep Grand Cherokee Trailhawk I purchased brand new from this dealership, started having issues with the transmission, took my vehicle to the service department. The notified me the transmission, the AC, t | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Josh DurhamBest experience to date purchasing a vehicle. Robert, Joe and Shawn are all very professional and pleasant to work with. I highly recommend you visit this showroom for your next vehicle. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Michael ThorsenHad my truck for 3 days for a dead battery and no one would answer our calls each day or provide updates. After 3 days of trying to get through to the service department, we finally got ahold of someone, (our Rep never called) but we were told it was ready. I had called every day several times and no one would get back to me. A lot | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Richard StempsonMultiple issues with vehicle upon pickup. Car appears left outside with windows open, dust all over everything in car. Car had electrical issue, in shop 4.5 months. Multiple items no longer working, confused as ti why not checked? These items are now an issue. 1. Only one key fob works? 2. Airbag warning on. 3. Keyless entry no lo | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Mandy LawsonI got a text today asking to review this company. After I explicitly stated not to contact me again and remove my number from all accounts. They are harassing me. Texting and calling me constantly. I live in a completely different state!!! but because some person chose to use my number falsely I am now being bombarded with calls from | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Sharon EssexOrlando is the best!!!!! Super helpful. Give him a raise. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Plashone DanitschekVery nice and helpful service! Got my oil service package there, it's very convenient and easy, just drive up and wait. I recommend | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Vanessa CondieThis group was great. They accommodated our family by giving the kids coloring books and ducks while worked on paperwork. Very friendly and helpful. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Mike LynchWe were not pressured to purchase a specific vehicle. We were allowed to make up our own minds | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Perlaa camachoGood service, while waiting I got to be in the cool lobby. there’s water, coffee and vending machines ???? | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Jory TeigenThe amazing Diesel Service Team took care of my truck quickly and was able to get me back on the road! Thank You!!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Georgia JohnsonOur Jeep suffered catastrophic engine failure on route 59 just past Keane. We were towed to Bakersfield Chrysler Jeep, and got there just before service closed. They logged the car in and were extremely unhelpful when it came to getting a rental or a loaner. We were stranded in Bakersfield (we were heading home to Las Vega | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Ralph KeelerReally poor communication from the service advisors every time I've had to bring my jeep here. Weeks without any updates, they don't return calls for updates, and when you physically show up they say "the technicians gone home, so I don't know what's going on". | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Becky MillsWe bought a used Jeep from Bakersfield Chrysler Jeep and we discovered that it had problems. We bought the $4K worth of insurance for it and I glad we did! We had to get a new engine! The policy covered everything!!! They took care of us and we are very happy. Thank you! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Claudia GonzalezFriendly and thorough service. They made sure to check with me while I was waiting and I appreciate that | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ V. ReyesWhen ever I have an issue, Erick my service advisor takes care of my vehicle. I would definitely bring back my future mopars to him. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Thomas S. Clark6000 mile interval service (at 102,000 miles) on my Grand Cherokee SRT done quickly and at a reasonable price. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ AVSR VLZGreat service, from service rep Erick, But techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me th | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Jeeper DenezoGreat service and the prices are really good too. I even received a hot dog and hamburger lunch. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Danny CookThey serviced my vehicle quickly and efficiently | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Steven BruceI found my car, did a trade in and I was happy with the price. The whole process took about 2 hours. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Randy SchellAwesome sales staff. I just purchased my 4th Grand Cherokee from them. I am a diehard Chevy truck guy, but NOTHING compares to Grand Cherokee in the SUV 4x4 realm in my opinion. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Tommy JohleThey don't communicate with customers. Can't get anyone on the phone, all they want to do is text and that takes hours for a response. Had a scheduled appointment to have a 2 hour recall procedure done, 24 hours later they hadn't even started. What are appointments for? Very unsatisfied. They are starting to get as bad as Haddad Dodg | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Joyel GoffWorst customer service I’ve ever dealt with. Will not be returning. Taking my business elsewhere. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ bill riderReplaced defective coil, fixed the check engine light. Was supposed to replace the PCV valve also, I don’t feel that was done although it was claimed on the warranty. After the repairs were supposed to have been completed I found oil in my air filter and the air box. I cleaned it and drove about 50 miles and rechecked the box and aga | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ john jarzynahappy with product and ease of transaction thanks to Shawn Smith and Kevin who aided in delivery. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ FredEverything went smoothly. I special ordered a Jeep Wrangler two door. I was kept in the loop every step of the process. Jeep showed up earlier than expected. Very good during the paperwork and even added an additional $2000 factory off offer for the final deal. Also gave good price on trade-in. Everybody I worked with was very p | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Kanntrial JohnsonBakersfield Chrysler Jeep was my first time getting a vehicle from I am truly happy I chose jeep. I loved there costume Service and Keth the sale person was great thank you jeep I will be back. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Rosalinda TorresTook to many days just to replace a battery. The person that brought the vehicle to us at the time of pick up drove to fast that hit the front bottom of my vehicle ?? | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Annette PoundsJeep light was still on when I left. I was told I could bring it back later and leave it for 3 days and pay 185. For a diagnostic to find out the problem. I live 67 miles away | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Frank GravesGreat service friendly staff ???? | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Greg HullThe Service Advisor Erick provided excellent customer service and the work performed on the Renegade. The cashier was friendly and courteous as always. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Chaim SchneiderI use to buy a lot of cars by different dealers,but Robert Is the best salesman i ever mat, He is very professional,with a lot of patience and gives you a good feeling and trust | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Annie GladdenI always take my Chrysler 300 to the Dealership only because I really Love the Service. The Customer Service is Wonderful and the staff is very friendly as well as knowledgeable about my Car! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Michael DelfinoGreat service department worked me in schedule without a previous appointment | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Adre AlbiarBeen on the waitlist for parts since end of November 2023, barely got my car recall done July 2024. Some parts take about 8ish months to come in so be aware of that. Other than that, service was great, staff was friendly. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Pete DeboerTerrible. I made an appointment a week in advance and brought my compass in at the appointed time. I was unable to speak to a human in the days that followed and went to the dealership days after I dropped vehicle off to discover they hadn’t looked at it yet. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ 5 nellJeep is getting back to excellent customer service. I had a great experience this time around | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Amanda ElliottBakersfield Chrysler Jeep has the most respectful staff from top to bottom. They are fair, kind and had quality customer service. Cannot recommend this dealership enough! Thank you to Bobbie, RJ, Shawn and Joe!! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Jorge TorresCory is an excellent customer service provider, he did an excellent job keeping me in the loop every other day calling me with updates on my vehicle. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Amy Hartnett HamptonPainless experience. Shawn and Robert were exceptional. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Carrie ShrefflerBAKERSFIELD JEEP HAS A FANTASTIC SERVICE DEPT. REALLY LINED THE SMOOTH PROCESS FROM START TO FINISH IN THE SERVICE DEPARTMENT | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ tara summons-smithFriendly service, made it so easy and uncomplicated, thank you | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Cristina EliasEveryone here is amazing I have purchased 3 vehicles from them and each time the experience has been great they take care of me and my girls make us feel at home thanks to Shawn he is awesome | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ George LeavittExcellent helpful sales people. Worked with 2 different individuals and both were very good. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Beverly BusterThe local Jeep dealership in Bakersfield Ca has greatly improved in customer service since I took my vehicle there in 2021. They updated me frequently with information thru text. As this is my only vehicle, and it was kept for 6 days, a loaner car would have been nice. Also, a ride from the dealership to a rental car location should | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Jennifer VasquezNot very happy with them at this moment. I had a recall fixed, they failed to tell me about heat soaking to reset my sensors. They KNEW the recall was for registration and I needed it to be smogged. I had to drive out of town yet again with no ac( was told you have to drive 30 miles 2x without the ac) it was 112' out. I could have ea | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Juan GonzalezJR makes things happen at Jeep Chrysler. He personally makes sure we are being well treated. In general the staff in service are extremely friendly. Specially Rolando whom always goes above and beyond and always greets us happy and cheerful as if we were family! | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ DENNIS JEAN SUMINEGThank you for swift and friendly service | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Espe Torres GaonaEstoy muy agradecida con la atención y la ayuda q recibi muy amable Orlando González gracias, gracias , gracias. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ William PitcherShawn Smith is awsome in sales and Joe Mays is awsome in finance. Our 4th purchase at Jeep because of those two | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Araceli LlamasI like to bring my jeep here and just because Orlando is always so kind and respectful and so friendly he is a good hard worker. More worker's like him are needed | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Keith AllenDid a very good job. Staff were very professional. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ MARIA URENAGreat customer service . They follow up in my car service . Overall great place . | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ MAHER ALKHALAILEHGreat service experience Eric Luna took care of me right away | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Paul HausahlterI’ve realized the past performance of a company should not always be the case. Compmocan get better at customer service. I was supper impressed with the service that I received at Jeep. It went in for an engine light which I had Diagnosed from the code that the intake manifold was stuck open. That is exactly what we got after checkin | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ FredEverything went smoothly. I was kept in the loop every step of the process. Jeep showed up earlier than expected. Very good during the paperwork and even added an additional $2000 off for the final deal. Also gave good price on trade-in. Everybody I worked with was very polite and knowledgeable. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Meghan MurphyThe service department received my Pacifica hybrid on June 7th after my car lost power due to some issue with the charging of the battery. My husband and I called/texted everyday to try to get an update. No one would call or text us back. Finally on June 19th we received word that it had been moved to a “Star case” which as far as we | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ M R HThey were able to fix my issues and got everything done under warranty. Got a brand new engine, water pump, thermostat, , Stereo display , and my AC fixed all under warranty. They were communicative and kept me informed the whole process. Very considerate and got it all done for a fraction of the price. Eric was my guy and I apprecia | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ mark lelandThe phone system is the worst. Can’t talk to a live person. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Alfredo FloresThere a bunch of liars and don’t care about your vehicle worst mechanical service , they don’t fix your car the right way . | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Robert Spasianogreat experience especially with Orlando taking good care of my car ! It's always great to receive fast and attentive service when getting your car serviced | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Brian JacksonTook vehicle in for diagnostic. Staff was friendly and they were able to determine and recommend easy fix for vehicle. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Loki MogwaiI don’t understand how the business doesn’t have a shuttle service or loaner car. Especially considering how expensive they are. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Robert MeyerThe service advisors were very polite. They did an outstanding job with my vehicle and did not try to sell me any extra services that I did not need. Thank you! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Victor H. GalarzaGreat people great service stress free very knowledge and courteous | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ bailey callisonHorrible service with the service department. My wagoneer has been in there for a week and a half already for something that only takes a day to look at we have called multiple times and have got no answers from them or any callbacks. I would like to have my car back or some helpful information would be nice. We have already contacte | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Greg SaikiAlejandro was a pleasure to deal with. He was very knowledgeable and answered every one of our questions. I've had many experiences with car dealerships in the past and this one was one of the best. Thank you to Alejandro and team for a great experience. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Diane CarothersThe mechanics diagnosed my problem and found a part. They helped with a loaner car for part of the time the repairs took. Once they got the new part the repairs were done quickly. I just wish auto repairs weren’t so costly but I’m pleased with the job they did. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Sarah Huckabay-MerchantMaribel and Mark were the most helpful people! They helped me purchase a 2019 Dodge Charger, and I absolutely LOVED the service :) | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Sarah Huckabay-MerchantMaribel and Mark were the most helpful people! They helped us purchase a 2019 | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Brayden's Brayden Heart BrayniteWent in for an oil change and a recall. Jeep was friendly and it didn't take as long as I expected. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Brian PaxsonThe service department is outstanding!!! Got me in 5 days early and completed work in the time stated. Zero complaints! | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Adrian TibbsIt was my first time in the service department after recently getting my 1st jeep. They were all very polite. They took the guess work out of what would happen during my time there. My jeep GC’s first time service was completed in under an hour. They let me know of a recall that l will be able to make an appointment for to be fixed. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Maria DavisGreat customer service this time. The time it took to get my oil change was reasonable. Thank you! | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Jose AlvarezFast service and great friendly help. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ V. ReyesThe service was fast and easy. Point blank best customer service I’ve had in a while. Would definitely recommend to a friend. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Cheryl OwensAlejandro Lara is awesome. 100% ask for Alejandro. He goes out of his way to help you and make sure you feel comfortable. He does not pressure you. However, at the same time, he knows all the details about the vehicles. We found a car on their website and called and Alejandro went out of his way to take pictures and get us the Carf | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Mike RicheyDo not use this dealership for service or buy a Jeep, have purchased 2 vehicles - Jeep Wrangler Unlimited & Jeep Grand Cherokee Trailhawk, bought the Cherokee 3 1/2 years ago and started having issues with the transmission, took it in for service and ended up having to have the transmission replaced, water pump, AC, engine mounts an | Read Full Review6/5/2024 12:00:00 AM | Google
