About Tuttle-Click's Tustin Chrysler Dodge Jeep Ram
Tuttle-Click's Tustin Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (714) 705-4207 today to schedule your next appointment.
Our technicians at Tuttle-Click's Tustin Chrysler Dodge Jeep Ram are ready to help you!
Tuttle-Click's Tustin Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Tuttle-Click's Tustin Chrysler Dodge Jeep Ram today at (714) 705-4207 to learn more
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★★★★★ chris mahaffeyJose was my service advisor and he was very professional and efficient I brought my truck over there from Mc Peak Dodge. They could not figure out the problem and your technician figured it out first try highly recommend turtle click Dodge. | Read Full Review12/2/2025 12:00:00 AM | Google
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★★★★★ PC REMOEverything went great! Eric and The team at Tuttle click were excellent! | Read Full Review12/1/2025 12:00:00 AM | Google
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★★★★★ Yuyang LiGot the desired vehicle purchased from there, the buying process is smooth with everything clearly explained. | Read Full Review12/1/2025 12:00:00 AM | Google
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★★★★★ Jei'mar M. SpellThe Tuttle-Click Tustin Team delivered a top notch car buying experience. Al, Saed, Alvaro, Ivan, and Steven did a Super Fantastic job and made things streamline and smooth. Thank you for putting heart into this process. I appreciate you all. ??? Thank you. Jei’mar & Geraldine | Read Full Review12/1/2025 12:00:00 AM | Google
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★★★★★ Michael PavlinikDidn't get timely notification of status of the completion of service. 2nd time I got my jeep back with incomplete installation of equipment | Read Full Review11/21/2025 12:00:00 AM | Google
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★★★★★ Pedro LeonGreat costumer service! Eric is always great and very helpful. I really appreciate the videos they sent when they are checking my car to see if there is any issues. | Read Full Review11/19/2025 12:00:00 AM | Google
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★★★★★ Stephen ScottI appreciated the honesty and video evaluation explaining what was noticed with my van and the recommended services. It is helpful to see for myself and makes it easier to trust the services performed. I also appreciated the personal connection each employee tried to make with me. | Read Full Review11/18/2025 12:00:00 AM | Google
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★★★★★ Harry Pattas….positive. Always there for their customers | Read Full Review11/17/2025 12:00:00 AM | Google
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★★★★★ Carlo Alberto VezzaniGreat service, efficient, quick and clear | Read Full Review11/16/2025 12:00:00 AM | Google
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★★★★★ Octavio PinaThank you Alaine for a great service | Read Full Review11/11/2025 12:00:00 AM | Google
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★★★★★ SteveGreat experience with superb success in resolving issues. | Read Full Review11/8/2025 12:00:00 AM | Google
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★★★★★ William LozanoProfessional customer service and very thorough maintenance process. The technician sent a video with details on my jeep and explained the maintenance required. Super happy with my experience. | Read Full Review11/6/2025 12:00:00 AM | Google
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★★★★★ Henry PalaoI have been going to this place to fix a lot of my issues in my car, and Eric thank you. You have taken care of me and I appreciate everything you have done. | Read Full Review11/4/2025 12:00:00 AM | Google
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★★★★★ Andrew ZHorrible attitude on sales rep. Aggressive and combatative over the phone. Don't buy here if you want to be treated with respect. | Read Full Review11/4/2025 12:00:00 AM | Google
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★★★★★ Danny WhiteBy far the best service station i have come to. Its the service and amenities too. They are top notch | Read Full Review10/31/2025 12:00:00 AM | Google
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★★★★★ Shawn OSheaEasy to deal with!!! No add ons!! Honest sale. | Read Full Review10/30/2025 12:00:00 AM | Google
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★★★★★ Jerry SandsMoe has been my service provider for many years. I have a 1999 Dodge 350 Ram that has been converted to a Class B RV. Moe has been consistent in making sure I can travel on short and long vacation trips and after servicing the van , it is ready to go. He has always been professional, and friendly. The fact that we are related has n | Read Full Review10/30/2025 12:00:00 AM | Google
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★★★★★ Steve MinorI was pleased with the ease of which the process was. From Sales to finance I have been happy with the service and care they have taken to insure my purchase was easy and successful. | Read Full Review10/30/2025 12:00:00 AM | Google
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★★★★★ Sydney SweetLiterally the best experience I’ve had getting a lease! Kevin is the most helpful and patient. He went above and beyond to make sure I got exactly what I wanted at a great price. I’m so happy with my new car and can’t thank him enough! | Read Full Review10/29/2025 12:00:00 AM | Google
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★★★★★ Tony BrockThey didn't call me to tell me the truck.Wouldn't be ready to tell after eight o'clock on monday small things in life | Read Full Review10/29/2025 12:00:00 AM | Google
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★★★★★ wade graciaThis is coming from someone with TERRIBLE experiences from previous dealerships: The people at Tustin Tuttle Click amazing.. Especially Alaine! Every time I’m there she makes it a breeze. Zero complaints been in business with them for a few years now. | Read Full Review10/23/2025 12:00:00 AM | Google
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★★★★★ dante magdalenoExcellent Quality and Service. | Read Full Review10/20/2025 12:00:00 AM | Google
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★★★★★ CarolThis is my new favorite Jeep dealership. It’s 10 X better than the dealership in Buena Park. At Tuttle Click the service people were polite and attentive. My recall was fixed promptly and they even asked if I wanted it washed. This is my go to from now on | Read Full Review10/20/2025 12:00:00 AM | Google
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★★★★★ Dustin ShannonThe leather dash on my 2021 RAM truck was coming unglued and Mopar did not want to cover it under my extended warranty. My service advisor, German, and the General Manager, Al, helped me successfully file a dispute with Stellantis. The repair quality was excellent, completed quicker than expected, and communication was excellent. Tha | Read Full Review10/13/2025 12:00:00 AM | Google
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★★★★★ ULLOA ULLOAUnfortunately I have a Jeep Wrangler which I have learned it comes with constant issues. The good thing is that I have Lifetime warranty and of coarse Mr. Moreno "German" always makes the process easier. I love this man's energy. He always has a positive attitude and a pleasure to chat with. That is hard to find when it comes to cust | Read Full Review10/10/2025 12:00:00 AM | Google
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★★★★★ Shannon BiegerOne of their technicians scraped my car while parking. It’s minor damage but all the way through the paint. The person that called did not apologize (eventually the manager did). They said would fix the car if I brought it back the following week. I asked for some sort of compensation since it was the first accident on a car that was | Read Full Review10/9/2025 12:00:00 AM | Google
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★★★★★ Nettie TovarWent in for service and repairs, Very satisfied with my service and service Advisor "German Moreno" hes always very friendly, professional and prompt. My car was also repaired and running well like new, thanks to the team at Tuttle Clicks Jepp for me a happy customer. | Read Full Review10/8/2025 12:00:00 AM | Google
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★★★★★ Divina WayMoe was great again! I needed a pretty major fix but wanted to wait. He got all the repairs done and had he on my way. I am so grateful! | Read Full Review10/3/2025 12:00:00 AM | Google
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★★★★★ Chris KanemitsuGreat, timely service. Service Advisor (Mike) was very helpful. | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Joe OLove the new inspection video they send you of your vehicle. Great customer service! | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Supreme SabreeTook my vehicle to be serviced, and when I got it back, my hood strut was detached and broken. The associate Moe not only refused to take responsibility even after he admitted when he raised the hood, "it popped off" but he had nerve to blame me and curse me out on the phone. HORRIBLE | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Everett ManningThe service advisor Moe is truly amazing. | Read Full Review9/24/2025 12:00:00 AM | Google
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★★★★★ Michael OrtizGerman was very helpful and made the process stress-free for me. | Read Full Review9/24/2025 12:00:00 AM | Google
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★★★★★ Amy SvinthJose in service and Stephen in finance were very helpful and accommodating. | Read Full Review9/24/2025 12:00:00 AM | Google
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★★★★★ Moore RyanEasy, efficient, low pressure and friendly. | Read Full Review9/24/2025 12:00:00 AM | Google
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★★★★★ Phil FerentzThank you Joseph for being such a great help to us when purchasing our new truck - You help us save money during the process and explained ever along the way - Great dealership! | Read Full Review9/15/2025 12:00:00 AM | Google
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★★★★★ Sovanny HasFirst class service and friendly people. Love the video they do during the service. A long wait, but great service. Will come here again. | Read Full Review9/13/2025 12:00:00 AM | Google
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★★★★★ Rosalind BrookesThe staff was very efficient and helpful BUT since everything is electronic I still haven’t received a receipt on work done. I made sure the had my updated email but still no receipt. ?? | Read Full Review9/13/2025 12:00:00 AM | Google
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★★★★★ Ben DeckerI’m not really sure how to rate the service. I took my truck in because of a throttle control failure engine light that came on. They kept the truck for a couple of days and said they couldn’t duplicate the issue. The “diagnosis” was $100. In their defense, there was no error message stored in the system’s computer because I reset th | Read Full Review9/13/2025 12:00:00 AM | Google
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★★★★★ CarlosAlvaro was a great help since the beginning. He offered me different options and find the best deal | Read Full Review9/10/2025 12:00:00 AM | Cars.com
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★★★★★ Gilberto SotoMuy amable y buen servicio a mi town and country minivan 2007.Gracias,nos para despues para el siguiente servicio. | Read Full Review9/9/2025 12:00:00 AM | Google
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★★★★★ Jose AlvarezVery good dealership. Had a great interaction with the salesman Joseph I believe was his name. He let me and my son test drive a car and then talked numbers with us and Steven helped us with the finances part of it. This is our second time buying from here so overall good experience. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Divina WayMoe was again very helpful! Bought 3 additional oil changes! | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Darin OsborneAwesome car buying experience - Tony was incredibly helpful & straightforward!! Highly recommend the team here if you’re in the market. | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Chi DeticekHorrible experience. . . they had my car for 2.5 weeks under warranty and never offered me a rental car even though I have that under my warranty. While I understand you have to make sure that the problem is under warranty, once you figure that out I should get a rental car. After the first week we were told that it is covered throug | Read Full Review9/3/2025 12:00:00 AM | Google
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★★★★★ Martin WeissmanI made an appointment online by calling. When I arrived my service writer, Eric Halverson took care of me immediately. The service took about an hour and a half and was quite thorough. I have always enjoyed doing business with this dealership. | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Sebas TianoExcelente servicio y muy amables lo recomiendo al ?? | Read Full Review8/30/2025 12:00:00 AM | Google
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★★★★★ Sally KaichI had a recall on some items with my 21 year old Jeep. Jose was kind and swift with taking care of my needs. | Read Full Review8/28/2025 12:00:00 AM | Google
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★★★★★ Sonya Taherian?????????? I had such a wonderful experience working with Tony .Not only was he professional and knowledgeable, but also incredibly kind and helpful throughout the process. Since I wasn’t able to make it to the dealership, he went out of his way to personally bring the car to me so I could see it in person , something that truly exce | Read Full Review8/25/2025 12:00:00 AM | Google
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★★★★★ Sam C.They were very kind, super helpful and very good at explaining on what we could on payments, finance, or leases. I would recommend my friends, family and people to come here because they treat you very well and understand what you are looking for. | Read Full Review8/24/2025 12:00:00 AM | Google
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★★★★★ karen mcbeeVery efficient timely respectful | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Bobby Louxthe new paperless approach worked well. booked online, dropped off to a real person, they send a video update of my jeep inspection, then any additional options needed are advised, i can except the work or dismiss, pay online, get notified jeep was ready, and go pick it up! if you still like talking to humans, the guys in service are | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Glenn RoquemoreMy issue with an extremely hot glove box was taken with no concern or acceptance of my observation. | Read Full Review8/21/2025 12:00:00 AM | Google
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★★★★★ Kenneth Santiago1st time I came here was 2 years ago. No issues then & no issues now. My service rep was Jose Ledesma. Nice. Professional & updated me on what my vehicle (Wagoneer) needed. All within the time frame that he stated. Zero complaints & I would recommend. | Read Full Review8/19/2025 12:00:00 AM | Google
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★★★★★ Steve DanemanGerman and Jeep team are great | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Danielle TuckerGreat experience! Moe was patient and knowledgeable. Would definitely recommend! | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Eva LangfordService was great! German was very helpful and friendly. Very through. | Read Full Review8/9/2025 12:00:00 AM | Google
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★★★★★ JENNIFER LUGreat experience! Mr Jose was very nice! | Read Full Review8/9/2025 12:00:00 AM | Google
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★★★★★ Kris FThe experience was positive and pressure free. The salesman, Alvaro Madrigal was honest, polite and knowledgeable. I purchased a Ford Bronco and he made the whole experience a real pleasure. I will recommend this dealership and Alvaro to the people I know who are looking to buy a vehicle. Thank you! Kris F. | Read Full Review8/5/2025 12:00:00 AM | Google
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★★★★★ AlyssaGot a great deal on a Jeep Grand Cherokee and had an awesome experience overall with this team. Alvaro was by far the best car salesman I have interacted with, he answered every question and provided an exceptional buying experience. Christian was my initial contact point and he was able to give me an out the door price via email wit | Read Full Review7/31/2025 12:00:00 AM | Google
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★★★★★ Trent NielsenTook in a used 2024 jeep wrangler 4xe for an inspection and was happy with the entire process. The staff was great and they got the inspection done quickly. I'll be going back to Tuttle-Click for all of my mechanical needs! | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ Priscilla PonceOutstanding customer service, always keep kept me in the loop for any new updates & addressed all issues to our vehicle. Moe and his team made sure our car was ready & safe for us to drive. Thank you so much. | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Sarabjit SandhuThey did amazing job replacing windshield and service, nice and clean . Thanks to Mr .Moe he make sure everything goes on time | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Ron WorobeyMy service advisor German was top-notch greeted me when I first walked in had extremely good service. Met all my needs and was a pleasure to work with we need more people like them in the service industry. | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Matt ShawQuick and accurate service. Appreciate the video of the multi-point inspection and services. | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Charles “Steve” BoothGot a FANTASTIC deal on a New Chrysler Pacifica Hybrid! Everyone at this dealership was so Professional, Cheerful, and Attentive to Detail- My Family couldn’t be happier with our new van. Thank You! | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ Donovan Wong-ChongVery bad service took my truck multiply times about an evap leek and had to complain that it was under extended warranty. Never mentioned the engine had a class action lawsuit. I took it the sister store and the changed the spark plugs cause of a misfire. A month later my engine needs to be replaced. 46,000 miles and the truck is dea | Read Full Review7/11/2025 12:00:00 AM | Google
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★★★★★ Rico VasquezTony gave me and my wife excellent customer service with a professional attitude he understood what kind of Jeep we wanted.I wanted to said thanks to Steven S in finance Department for his excellent customer service very professional and friendly customer service , he explained the all the Warranties that they offer | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Kristie EtzoldI've been coming here for a few years now. German is very professional and friendly. I'll be back. | Read Full Review7/10/2025 12:00:00 AM | Google
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★★★★★ Brittany and Zachary EscobarI always have a great experience whenever I go and I appreciate the consistency of the staff for the service department | Read Full Review7/7/2025 12:00:00 AM | Google
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★★★★★ William ZandExcellent Customer Support and fast services with quality | Read Full Review7/7/2025 12:00:00 AM | Google
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★★★★★ Dawn BrowneyesIt went very smooth everything was explained I got a video. It was very nice. I will come back again. | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ Jim CruickshankEric Halvorson was a consummate professional who only wanted to provide the best possible service in the shortest time possible for optimal client satisfaction. Job well-done Eric. Thank You. Jim Cruickshank. ???????? | Read Full Review7/3/2025 12:00:00 AM | Google
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★★★★★ John RossmannPleasant, courteous from German. | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ Michael HouserNice, friendly service, quick and efficient and even got a car wash. Good job | Read Full Review6/27/2025 12:00:00 AM | Google
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★★★★★ Mike MorrisTook my truck in for service and they did a great job, very good communication | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ David FeldbergHad to bring my ram 1500 in for a service and German dialed it in. I was in and out at drop off and pick up super fast and my truck was washed when I picked it up. Service took exactly how long he said it would take. I work in a business of relationships and German did an excellent job. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ danielle ephersonKevin is the absolute best, he is kind, patient and thorough. He explains everything to you in a way that is not overwhelming. The best person to buy a car from! | Read Full Review6/16/2025 12:00:00 AM | Google
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★★★★★ Jimmy DING DINGIvan eas so helpful. What a streamlined process | Read Full Review6/15/2025 12:00:00 AM | Google
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★★★★★ ArnieI have been servicing my cars for many years and everyone one was great. Eric in service was terrific end the rest of the staff was great. I have bought cars from them and the experience was great | Read Full Review6/14/2025 12:00:00 AM | Cars.com
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★★★★★ Ali DavaniI had an amazing experience at Tuttle-Click Tustin, all thanks to Ivan Lopez! He is an outstanding salesperson(Internet Manager)—friendly, knowledgeable, and incredibly efficient. Ivan went above and beyond to help me find the exact Jeep Willys I was looking for. The whole process was smooth and quick, and I truly appreciated his hon | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Danielle BorderHad a great experience! Went in to lease a car and it was quick, they were transparent and super helpful. It was the simplest experience I have ever had at a dealership. | Read Full Review6/10/2025 12:00:00 AM | Google
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★★★★★ Grupo Veras Paulino S.R.L.German No1 the Best Service Advisor!!! El Mejor!!! Habla Español. Siempre cuida de mi 2024 Ram Rebel 1500 V8. Pregunten por Germán. | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Freddy El DominicanoGerman el mejor en Servicio! | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Bruce BennettTerrible service and unethical handling of repair issues. Bring your vehicle anywhere but here. | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Gabriela BarreraI Love my Jeep . I like the people that works there . Hopefully I can keep coming to do business with them. For now thank you very much. Thumps up…… a beautiful day I took my 2003 Jeep Liberty for my free oil change and nothing else but a great day. Moe always has a good attitude. I really appreciate him, he has great customer se | Read Full Review6/2/2025 12:00:00 AM | Google
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★★★★★ Mary GeorgeAlaine and staff were very efficient. Even though my car had a couple issues, all was addressed quickly the same day. Suggest you guys just do car washes before you deliver car. To ask someone if they want their car washed when they arrive to pick up the car seems so after thought and rude. Asked when car is dropped off, saves a lo | Read Full Review6/2/2025 12:00:00 AM | Google
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★★★★★ M MezaThe staff was very friendly and helpful. Uriel was very knowledgeable and professional and helped me get my car in the shop. Great customer service by Uriel | Read Full Review5/31/2025 12:00:00 AM | Google
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★★★★★ Rachel GaleraAmazing experience. Up-to-date with their notifications. Up-to-date with their service. Great staff. And I got a duck. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ SoCalSur4 USMCGreat staff made the purchasing process smooth and effortless. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Marin TaylorWe had an absolutely fabulous experience buying a car here, specifically with Ivan Lopez, the Internet Manager. Ivan is straightforward, no back and forth, answers all questions directly, and was very easy to work with. We loved his approach so much so, this dealership is 1 hour and 40 minutes away from our house and we chose to go h | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Xavier LimonMy truck had an obvious issue and took my truck to Tuttle-Click Ram. They had my truck for 2 weeks and not once did they ever call me to let me know the status. I was the one who had to call them two times to get an update. They were unable to diagnose the problem. When I picked up my still broken truck, they presented me with an | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Mohammadali JavadiI had a great and wonderful experience with the gentleman (Moe in service front desk) who helped me yesterday for replacing my jeep battery! Thanks Moe! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Matt SchaeferMo was super cool. Got me in fast so I could make it to work and help me pick up late. Thanks Mo! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Carlos SuttonEveryone i came on contact with was courteous , professional, and friendly. It was a smooth transaction. All my questions were answered to my satisfaction. My car was detailed after my purchase, and gas was put in the tank. I have driven my car for about a week. I was told at my purchase that the car had been serviced. As it turned o | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Kevin PlogMoe and the rest of the crew at this dealership are awesome! Moe is super responsive and a real problem solver! A true pleasure to work with, and this is the only local dealership I’ll be using for my Dodge vehicles! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Carlos SuttonEveryone i came on contact with was courteous , professional, and friendly. It was a smooth transaction. All my questions were answered to my satisfaction. My car was detailed after my purchase, and gas was put in the tank. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Kevin La PyrneService Advisor George was excellent! He was very professional and his communication was excellent! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Kevin KentrupThis was an awful experience. I brought my car here to check why it was making noise at acceleration and that I thought the catalytic converter shield was loose. I also asked for a tune up. They kept my car for 2 days (I had to pay $120 for a rental car) and they never called me to give me an update on status. They also did not run | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ DaiWanLan WAVery professional service with text messages keeps all the updates, even add-on service and final payment can be done accordingly. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Susan HillThank you to Alaine for getting my car handled quickly for a recall. She’s amazing!!! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ ricki rockService writers like to argue with customers before opening their ears or their minds to the possibility someone else could have a better, cheaper approach. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Rick BonoThe service worked out well. I was disappointed at being told that I would not get a rental car until it was determined that my problem was actually under warranty coverage even though my truck is still covered by the factory warranty and Max Care and the warranty states that I am entitled to a rental without conditions. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Chris WThe service Team at Tuttle Click always does a great job. Comprehensive, prompt with good communication. Overall , great service. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Ronnie AguirreGreat service and good customer service. I’ve been coming to this dealer for 10+ years and have never had a problem | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Ed ChanSuper relaxed experience with Ivan. He didn't give me any pressure and he was patient answering all my Jeep newbie owner questions prior to making a decision. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ BrinkerScuderiaUpdating my review for my latest experience yesterday and my New 2025 JEEP! Thankfully Alvaro is still there and making the car buying experience PERFECT from start to finish. He found the exact JEEP I was looking for, got me the exact terms and everything was ready when I go to the dealership. Absolutely perfect experience. 5* all t | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Jesse GExcellent service experience! Alaine was kind and efficient all throughout the process of taking my truck for maintenance services. I really appreciated the service technician's transparency by taking a video of the complimentary multipoint inspection and what requires immediate attention. Great job Tuttle-Click! I found a new deale | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Maria MadrigalGreat service. Professional and friendly. I will visit this car dealer for my car needs again. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Jeff LiedermanFast easy and honest- Mo is great | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Paula Lynn Cao HokMy experience was awesome with Eric! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Kim LinzeyA great job completed! Jose was friendly, helpful and easy to work with! Thank u! | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Iman NasserSolid service, quick turnaround and transparent | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Lindsey WulkowiczMo in service was the best! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ DJ SmoothfourteenGreat experience. Great work. Beautiful kindess. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ shirley_ yamiEveryone working there is super great and amazing. Always helping me find solutions to my car problems and being very patient with me about it. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ the chunsanEric is great. Very helpful and pleasant. Great service with a 5 stars. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Kourosh AnvariThe service manager German is outstanding. He goes out of his way to accommodate the customer and is very cordial. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Chris OlsenFor my 2019 ram truck, my local shop couldn’t figure out what the check engine light was so I brought it to Tustin Dodge dealership and they took care of replacing the injector. Great service. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Charles Gelida dit DanielsGerman was very helpful and communicative. He took care of me, and the car was ready relatively quickly. I will definitely be contacting German in the future for further service on my car. Because of his good service, I will probably be using Tuttle click Tustin to purchase my next vehicle. Thank you. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ BSW LPI live 5 mins away and have owned two brand new vehicles which I took there for service 10+ years apart. I’ve never been happy with their work and more importantly their customer service. Communication with the advisors is very poor I’ve tried 3-4 different ones. The way you are greeted when you get there even worst. It’s almost | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Joe RodriguezGreat service. Professional staff. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ D KimWas going to purchase their jeep wrangler 392 today. And I walked in today around 3-4pm and absolutely nobody in lobby. Not even one sales person and front desk person. I just waited like 30 minutes. And absolutely nobody. Why even open at that point? | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Gene TurleyAlaine Johnson was awesome! He helped me get the all repairs completed without having to leave it overnight. I appreciate your help! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ L BessoJose was a great help and the whole team. I definitely trust Tuttle Tustin Chrysler with my car. Always very attractive and friendly attitude. Thanks ??. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Gary MataWent in to get a recall item done on my Chrysler 300C. I originally called in 4-weeks prior, and was told that they didn’t have the part and that it would need to be ordered, and someone would contact once it arrived. That never happened. So I called back around 4:35PM, and was told that there was no one available to speak with me | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ George GarciaRun away of this place RUN , I took my vehicle to this location because I've had some electronic issues my car was still under extended warranty maximum care premium with a deductible of $ 100 Dollars that means it covers all electronic issues and components and bingo 3 days later after diagnostic I got a call from the dealer tel | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Altaf KaziEric was very helpful and informative. He was able to take in my car on a walk in basis early in the afternoon and get it done within a few hours. He kept me posted of the progress and he eden sent a video of what additional repairs or maintenance that was recommended. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ yenquen chenTuttle-Click’s is a good place to take your car for the service The staff are very helpful | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Susan HillYou will not find a more honest service manager than Rochelle. She absolutely goes beyond the call of duty and make sure that everything is to your satisfaction. And my service manager is the best! Alaine always follows up and keeps you posted of the progress. I can’t say enough about how amazing these two ladies are! If you’re a fem | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ em CKnowledgeable sales associates, no pressure approach, smooth transaction, beautiful car. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Jim McPhee, Sr.As always, I was able to get my car worked on quickly, and it was back in my hands in very short order with everything working correctly.Moe, the service advisor, has always been very accommodating and efficient whenever I bring my Jeep in. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Austin CamhiI had an outstanding experience with Tuttle Click's Tustin Chrysler, Jeep, Dodge, Ram! I brought my car in for an alignment issue and a malfunctioning fuse box that was affecting my headlight. After receiving a steep quote from Pep Boys, I decided to give them a try—and I'm so glad I did! Not only did they fix both problems quickly a | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ G “GOYO” RAMOSService advisor Eric was very efficient, knowing, sincere, and excellent service with results! I highly recommend Dodge service department in Tustin! Free coffee. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Evelyn RamirezGreat service and recorded my vehicle inspection! Thank you Tuttle Click | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Lori DimontI took my car in for service. They were so nice and efficient. My car was done quickly. Always so nice to get my car serviced here. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Roger NgAlways a wonderful experience having my truck service here! The staff is amazing!!! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Nelson KirkmanEasiest car purchase ever. Great people. Highly recommend | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Caroline ScottGerman did a great job at communicating with me and kept a positive attitude. I did try and buy wiper blades from the parts department and no one was there to help. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Joe ChurillaI would not recommend worst communication ever. I tried to understand the repairs completed under warranty and was treated rudely without an answer | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ jen pageEric goes out of his way to check on the car after it’s been worked on. All the employees I have interacted with have been knowledgeable and pleasant. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Jeff EzellI have to say my first experience, days earlier, wasn’t the best….so I helped them to make it better a few days later. Here’s my experience: The first day, (it was around 10:45am) I walked into the service dept office area and wasn’t greeted with a hello or welcome to Tuttle Click. I was just stared at by at least 2 of the service t | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Majid GhaneExcellent car buying experience! I recently purchased a car from Tuttle Click in Tustin and I couldn't be happier with the experience. From start to end, The Team was professional, Knowledgeable, and genuinely committed to helping me find the right vehicle. The General Sales Manager Saed Akhtari spent hours with me trying to find the | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ sam hayesGo see Christian in Irvine. He was extremely helpful in helping me find the perfect truck. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ luereisEric is always super friendly and strive to deliver best customer service. Liked the videos provided explaining the service with solid evidence. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ curtis butlerI can’t say enough great things about Tuttle-Click's Tustin Chrysler Jeep Dodge Ram! This is the fifth car my family and I have purchased from them, and every experience has been top-notch. A huge shoutout to Ivan Lopez—he truly is the best! Ivan makes the entire process smooth and effortless, always going above and beyond to ensure | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Evelyn AyalaTurtle click Tustin’s team is always very helpful. Took my car in for some electrical problems and German and his team were able to provide a loaner car for me and the process of that was very smooth. They’re all very nice and helpful. I will continue to get my services done at Turtle Click Tustin. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ david cardenasProblem not resolved! I have oil in the coil they supposedly didn’t find any, went back home opened it up and there’s definitely oil residue!!! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ kiya nooshTurn around time to service the vehicle are very slow. I was told 4 days but it took 8 days! This means extra charges for the rental care as well. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Spicy SibelleGreat experience with Moe as usual! Quick and excellent service from the team. Thank you all, I am grateful for your support. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Daryl Romano (TeamRomano)One star is too much. Federal recall was refused due to technician seeing unrelated aftermarket parts on the truck. Then laying about the pcu/ecu being corrupt. After filing a complaint with FCA the dealership said it was because it could reduce power to the vehicle. Magnuson-Moss act clearly states a dealership can not refuse servi | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Libby BuckleyIt was a great event. No problems and very helpful people!!! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Stephen HogieIt was fast and easy. I waited on site and I was comfortable | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ docmgtusaMoe is the best service technician & the most honest as to only recommend service you really need. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Jie YuGreat and fast service. Mina kept me updated with the status. Delivered clean vehicle! | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Tom BarroCame in for an oil service and brake check. Ended up getting resurfaced rotors and an alignment also. I am amazed at the ride now. Feels like a new vehicle. Service department is and Moe, in particular, are great. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Martin LeonThe service by Alaine and the service manager Rochelle were great taking care of service and repairs on my truck . I definitely recommend Tustin dodge | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Adrian De LeonThey're always are good about explaining to me exactly what my truck needs and why. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Rob JaworoskiHad vehicle for 5 days and was told “unable to diagnose” and then wanted $200 for loaner. The noise started after my last service there. Waste of time. Terrible experience. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Aurelio FloresVery pleased with the great, efficient service at Tuttle-Click's Tustin Chrysler Jeep. I make the drive to this further location because of the service. Unfortunately I've had some concerns with the integrity at other Jeep dealerships in Orange County. So please keep up the awesome job! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ JAHQueefStealership at its best. Take your car to a mom n pop shop they’re probably miles more competent and they won’t try to gaslight you the entire time insisting that you must be covering up some sort of accident. Because we all know that the dodge factory is a holy site that only manufactures cars free of sin or fault and it must be dri | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Joseph FletcherWas able to get an appointment fairly quickly. Check in process was smooth. German took great care of me. Easy to get ahold of for questions. Fixed the issue with my ESS system first time around. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Colleen ConnellyIvan Lopez was awesome! Fastest I ever been able to lease a vehicle - in and out in record time. Great customer service! | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Joey ManalaysayAnother great purchasing experience with Tuttle-Click Tustin. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ LibbyMy Jeep is only 2 years old and my batteries had to be replaced with no explanation and now they’re telling my shocks are leaking and need to be replaced. This was my dream fun car and what a disappointment. I owned a Toyota Tacoma for over 10 years and never had any issues or problems. Will be shopping for a Toyota in the future.?? | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ S WI explicitly communicated my request to explore a lower gas cost and loan plan for my 2023 Jeep Grand Cherokee. However, Tony misrepresented my intent, and two unauthorized hard credit pulls were conducted, resulting in a 10-point drop in my credit score. This is a violation of my rights under the Fair Credit Reporting Act (FCRA). I | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Rachelle WellsEric was so helpful and communicative! Made my experience very easy and great. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Joel StrineAsked for just an oil change no rotation of tires because your shop does not balance the tires as you're rotating. I have America's tire do it. I got a video of him taking out my cabin filter, taking out my engine filter which I had just replaced days before and draining oil from my truck. My cabin no longer smelled like my own cabin | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Mahbod NorouziThe worst deleardhip in terms of customer service. I will never buy car from them again. It has been 3 years that every time I ask them to fix something on my car, they tell me earliest appointment is 2 months from now. They did that for 3 years until my warranty expired and all of my issues remained! Last week, I had a major issue, | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Rafi RahamimEverything was good until the following day. The GPS started talking in Italian and honking continued as before the service. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Re ZachAmazing customer service and friendly staff make coming in a delight instead of a chore! I drive from Oceanside to Tustin and it’s always worth it! The staff and crew are amazing and Al Dimont is an absolute delight! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ George WuQuick service. Appreciate the ride back to the dealership. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Winston ChurchillI was informed by the service department that my Jeep would be out side since it was paid for the service and would be available to pick up. I was informed that it I could be picked up Saturday. I came in and asked for a Mananger and was I formed by the Mananger Said, that there is nothing he can do. His attitude was and becoming up | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Stephanie FleischakerMy 4th Jeep and I wouldn’t take my car anywhere else!! Great communication about status and excellent work! | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Catherine YoungOver 6 years, they provided excellent services | Read Full Review12/7/2024 12:00:00 AM | Google
