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Tuttle-Click

Tuttle-Click's Tustin Chrysler Dodge Jeep Ram

★★★★★(315)read reviews
40 Auto Center Drive, Tustin, CA 92782
(714) 705-4207 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Tuttle-Click's Tustin Chrysler Dodge Jeep Ram

Tuttle-Click's Tustin Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (714) 705-4207 today to schedule your next appointment.

Our technicians at Tuttle-Click's Tustin Chrysler Dodge Jeep Ram are ready to help you!
Business Link Logo

Tuttle-Click's Tustin Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Tuttle-Click's Tustin Chrysler Dodge Jeep Ram today at (714) 705-4207 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Tim Fragale
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Peyton
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ SoCalSur4 USMC
    Great staff made the purchasing process smooth and effortless. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Irving Altiere
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Marin Taylor
    We had an absolutely fabulous experience buying a car here, specifically with Ivan Lopez, the Internet Manager. Ivan is straightforward, no back and forth, answers all questions directly, and was very easy to work with. We loved his approach so much so, this dealership is 1 hour and 40 minutes away from our house and we chose to go h | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Xavier Limon
    My truck had an obvious issue and took my truck to Tuttle-Click Ram. They had my truck for 2 weeks and not once did they ever call me to let me know the status. I was the one who had to call them two times to get an update. They were unable to diagnose the problem. When I picked up my still broken truck, they presented me with an | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Bjorn Borell
    | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Mohammadali Javadi
    I had a great and wonderful experience with the gentleman (Moe in service front desk) who helped me yesterday for replacing my jeep battery! Thanks Moe! | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Matt Schaefer
    Mo was super cool. Got me in fast so I could make it to work and help me pick up late. Thanks Mo! | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ dirk lobbenmeier
    | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Sutton
    Everyone i came on contact with was courteous , professional, and friendly. It was a smooth transaction. All my questions were answered to my satisfaction. My car was detailed after my purchase, and gas was put in the tank. I have driven my car for about a week. I was told at my purchase that the car had been serviced. As it turned o | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ SevakDM
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Plog
    Moe and the rest of the crew at this dealership are awesome! Moe is super responsive and a real problem solver! A true pleasure to work with, and this is the only local dealership I’ll be using for my Dodge vehicles! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Sutton
    Everyone i came on contact with was courteous , professional, and friendly. It was a smooth transaction. All my questions were answered to my satisfaction. My car was detailed after my purchase, and gas was put in the tank. | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Kevin La Pyrne
    Service Advisor George was excellent! He was very professional and his communication was excellent! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Pete Finona
    Great service, thank you! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Kentrup
    This was an awful experience. I brought my car here to check why it was making noise at acceleration and that I thought the catalytic converter shield was loose. I also asked for a tune up. They kept my car for 2 days (I had to pay $120 for a rental car) and they never called me to give me an update on status. They also did not run | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ DaiWanLan WA
    Very professional service with text messages keeps all the updates, even add-on service and final payment can be done accordingly. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Susan Hill
    Thank you to Alaine for getting my car handled quickly for a recall. She’s amazing!!! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ ricki rock
    Service writers like to argue with customers before opening their ears or their minds to the possibility someone else could have a better, cheaper approach. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Rick Bono
    The service worked out well. I was disappointed at being told that I would not get a rental car until it was determined that my problem was actually under warranty coverage even though my truck is still covered by the factory warranty and Max Care and the warranty states that I am entitled to a rental without conditions. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Chris W
    The service Team at Tuttle Click always does a great job. Comprehensive, prompt with good communication. Overall , great service. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie Aguirre
    Great service and good customer service. I’ve been coming to this dealer for 10+ years and have never had a problem | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Jose Villegas
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Ed Chan
    Super relaxed experience with Ivan. He didn't give me any pressure and he was patient answering all my Jeep newbie owner questions prior to making a decision. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ BrinkerScuderia
    Updating my review for my latest experience yesterday and my New 2025 JEEP! Thankfully Alvaro is still there and making the car buying experience PERFECT from start to finish. He found the exact JEEP I was looking for, got me the exact terms and everything was ready when I go to the dealership. Absolutely perfect experience. 5* all t | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Michael Lefevre
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jesse G
    Excellent service experience! Alaine was kind and efficient all throughout the process of taking my truck for maintenance services. I really appreciated the service technician's transparency by taking a video of the complimentary multipoint inspection and what requires immediate attention. Great job Tuttle-Click! I found a new deale | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Alan P
    Very expensive for a battery | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Maria Madrigal
    Great service. Professional and friendly. I will visit this car dealer for my car needs again. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Liederman
    Fast easy and honest- Mo is great | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Paula Lynn Cao Hok
    My experience was awesome with Eric! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Faheem Sorathia
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Gerardo López
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Kim Linzey
    A great job completed! Jose was friendly, helpful and easy to work with! Thank u! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Josh Dodge
    Quick and easy experience | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Iman Nasser
    Solid service, quick turnaround and transparent | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey Wulkowicz
    Mo in service was the best! | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ DJ Smoothfourteen
    Great experience. Great work. Beautiful kindess. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Moe Farshchi
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ shirley_ yami
    Everyone working there is super great and amazing. Always helping me find solutions to my car problems and being very patient with me about it. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ David W.
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ David Yacobucci
    Fixed and on time! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Chong Trinh
    Take care and good services | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ the chunsan
    Eric is great. Very helpful and pleasant. Great service with a 5 stars. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Rohit Raman Das
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Kourosh Anvari
    The service manager German is outstanding. He goes out of his way to accommodate the customer and is very cordial. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Olsen
    For my 2019 ram truck, my local shop couldn’t figure out what the check engine light was so I brought it to Tustin Dodge dealership and they took care of replacing the injector. Great service. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Charles Gelida dit Daniels
    German was very helpful and communicative. He took care of me, and the car was ready relatively quickly. I will definitely be contacting German in the future for further service on my car. Because of his good service, I will probably be using Tuttle click Tustin to purchase my next vehicle. Thank you. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ BSW LP
    I live 5 mins away and have owned two brand new vehicles which I took there for service 10+ years apart. I’ve never been happy with their work and more importantly their customer service. Communication with the advisors is very poor I’ve tried 3-4 different ones. The way you are greeted when you get there even worst. It’s almost | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Elize
    Great customer service ?? | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Joe Rodriguez
    Great service. Professional staff. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ D Kim
    Was going to purchase their jeep wrangler 392 today. And I walked in today around 3-4pm and absolutely nobody in lobby. Not even one sales person and front desk person. I just waited like 30 minutes. And absolutely nobody. Why even open at that point? | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Preetam Surve
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Gene Turley
    Alaine Johnson was awesome! He helped me get the all repairs completed without having to leave it overnight. I appreciate your help! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ L Besso
    Jose was a great help and the whole team. I definitely trust Tuttle Tustin Chrysler with my car. Always very attractive and friendly attitude. Thanks ??. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Gibbons
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    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Dexter
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Michael Aguilar
    Awesome service | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Scott Howe
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ zhiguang kang
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Gary Mata
    Went in to get a recall item done on my Chrysler 300C. I originally called in 4-weeks prior, and was told that they didn’t have the part and that it would need to be ordered, and someone would contact once it arrived. That never happened. So I called back around 4:35PM, and was told that there was no one available to speak with me | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ George Garcia
    Run away of this place RUN , I took my vehicle to this location because I've had some electronic issues my car was still under extended warranty maximum care premium with a deductible of $ 100 Dollars that means it covers all electronic issues and components and bingo 3 days later after diagnostic I got a call from the dealer tel | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Altaf Kazi
    Eric was very helpful and informative. He was able to take in my car on a walk in basis early in the afternoon and get it done within a few hours. He kept me posted of the progress and he eden sent a video of what additional repairs or maintenance that was recommended. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ yenquen chen
    Tuttle-Click’s is a good place to take your car for the service The staff are very helpful | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Susan Hill
    You will not find a more honest service manager than Rochelle. She absolutely goes beyond the call of duty and make sure that everything is to your satisfaction. And my service manager is the best! Alaine always follows up and keeps you posted of the progress. I can’t say enough about how amazing these two ladies are! If you’re a fem | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ em C
    Knowledgeable sales associates, no pressure approach, smooth transaction, beautiful car. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Jim McPhee, Sr.
    As always, I was able to get my car worked on quickly, and it was back in my hands in very short order with everything working correctly.Moe, the service advisor, has always been very accommodating and efficient whenever I bring my Jeep in. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Austin Camhi
    I had an outstanding experience with Tuttle Click's Tustin Chrysler, Jeep, Dodge, Ram! I brought my car in for an alignment issue and a malfunctioning fuse box that was affecting my headlight. After receiving a steep quote from Pep Boys, I decided to give them a try—and I'm so glad I did! Not only did they fix both problems quickly a | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ G “GOYO” RAMOS
    Service advisor Eric was very efficient, knowing, sincere, and excellent service with results! I highly recommend Dodge service department in Tustin! Free coffee. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Evelyn Ramirez
    Great service and recorded my vehicle inspection! Thank you Tuttle Click | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Bradley Smith
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Lori Dimont
    I took my car in for service. They were so nice and efficient. My car was done quickly. Always so nice to get my car serviced here. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Roger Ng
    Always a wonderful experience having my truck service here! The staff is amazing!!! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Nelson Kirkman
    Easiest car purchase ever. Great people. Highly recommend | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Caroline Scott
    German did a great job at communicating with me and kept a positive attitude. I did try and buy wiper blades from the parts department and no one was there to help. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Joe Churilla
    I would not recommend worst communication ever. I tried to understand the repairs completed under warranty and was treated rudely without an answer | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ RONALD BEACH
    Good Service | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ jen page
    Eric goes out of his way to check on the car after it’s been worked on. All the employees I have interacted with have been knowledgeable and pleasant. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Ezell
    I have to say my first experience, days earlier, wasn’t the best….so I helped them to make it better a few days later. Here’s my experience: The first day, (it was around 10:45am) I walked into the service dept office area and wasn’t greeted with a hello or welcome to Tuttle Click. I was just stared at by at least 2 of the service t | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Majid Ghane
    Excellent car buying experience! I recently purchased a car from Tuttle Click in Tustin and I couldn't be happier with the experience. From start to end, The Team was professional, Knowledgeable, and genuinely committed to helping me find the right vehicle. The General Sales Manager Saed Akhtari spent hours with me trying to find the | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Raul Olmos
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ sam hayes
    Go see Christian in Irvine. He was extremely helpful in helping me find the perfect truck. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ luereis
    Eric is always super friendly and strive to deliver best customer service. Liked the videos provided explaining the service with solid evidence. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ curtis butler
    I can’t say enough great things about Tuttle-Click's Tustin Chrysler Jeep Dodge Ram! This is the fifth car my family and I have purchased from them, and every experience has been top-notch. A huge shoutout to Ivan Lopez—he truly is the best! Ivan makes the entire process smooth and effortless, always going above and beyond to ensure | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Evelyn Ayala
    Turtle click Tustin’s team is always very helpful. Took my car in for some electrical problems and German and his team were able to provide a loaner car for me and the process of that was very smooth. They’re all very nice and helpful. I will continue to get my services done at Turtle Click Tustin. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Lloyd Whitehorn
    Great job | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ david cardenas
    Problem not resolved! I have oil in the coil they supposedly didn’t find any, went back home opened it up and there’s definitely oil residue!!! | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ kiya noosh
    Turn around time to service the vehicle are very slow. I was told 4 days but it took 8 days! This means extra charges for the rental care as well. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Taylor
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Spicy Sibelle
    Great experience with Moe as usual! Quick and excellent service from the team. Thank you all, I am grateful for your support. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Daryl Romano (TeamRomano)
    One star is too much. Federal recall was refused due to technician seeing unrelated aftermarket parts on the truck. Then laying about the pcu/ecu being corrupt. After filing a complaint with FCA the dealership said it was because it could reduce power to the vehicle. Magnuson-Moss act clearly states a dealership can not refuse servi | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Libby Buckley
    It was a great event. No problems and very helpful people!!! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Hogie
    It was fast and easy. I waited on site and I was comfortable | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ docmgtusa
    Moe is the best service technician & the most honest as to only recommend service you really need. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Jie Yu
    Great and fast service. Mina kept me updated with the status. Delivered clean vehicle! | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Tom Barro
    Came in for an oil service and brake check. Ended up getting resurfaced rotors and an alignment also. I am amazed at the ride now. Feels like a new vehicle. Service department is and Moe, in particular, are great. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Matt McCreadie
    Great, efficient experience! | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Martin Leon
    The service by Alaine and the service manager Rochelle were great taking care of service and repairs on my truck . I definitely recommend Tustin dodge | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Adrian De Leon
    They're always are good about explaining to me exactly what my truck needs and why. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Rob Jaworoski
    Had vehicle for 5 days and was told “unable to diagnose” and then wanted $200 for loaner. The noise started after my last service there. Waste of time. Terrible experience. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Aurelio Flores
    Very pleased with the great, efficient service at Tuttle-Click's Tustin Chrysler Jeep. I make the drive to this further location because of the service. Unfortunately I've had some concerns with the integrity at other Jeep dealerships in Orange County. So please keep up the awesome job! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ JAHQueef
    Stealership at its best. Take your car to a mom n pop shop they’re probably miles more competent and they won’t try to gaslight you the entire time insisting that you must be covering up some sort of accident. Because we all know that the dodge factory is a holy site that only manufactures cars free of sin or fault and it must be dri | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Shayne Travers
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    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Mark Heileson
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    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Fletcher
    Was able to get an appointment fairly quickly. Check in process was smooth. German took great care of me. Easy to get ahold of for questions. Fixed the issue with my ESS system first time around. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ John Chipian
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    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Connelly
    Ivan Lopez was awesome! Fastest I ever been able to lease a vehicle - in and out in record time. Great customer service! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Joey Manalaysay
    Another great purchasing experience with Tuttle-Click Tustin. | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Jake Shin
    Excellent work | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Libby
    My Jeep is only 2 years old and my batteries had to be replaced with no explanation and now they’re telling my shocks are leaking and need to be replaced. This was my dream fun car and what a disappointment. I owned a Toyota Tacoma for over 10 years and never had any issues or problems. Will be shopping for a Toyota in the future.?? | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ olga Contreras
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    1/7/2025 12:00:00 AM | Google
  • ★★★★★ S W
    I explicitly communicated my request to explore a lower gas cost and loan plan for my 2023 Jeep Grand Cherokee. However, Tony misrepresented my intent, and two unauthorized hard credit pulls were conducted, resulting in a 10-point drop in my credit score. This is a violation of my rights under the Fair Credit Reporting Act (FCRA). I | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Rachelle Wells
    Eric was so helpful and communicative! Made my experience very easy and great. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ JUSTO APAZA
    Amazing service !!!! | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Joel Strine
    Asked for just an oil change no rotation of tires because your shop does not balance the tires as you're rotating. I have America's tire do it. I got a video of him taking out my cabin filter, taking out my engine filter which I had just replaced days before and draining oil from my truck. My cabin no longer smelled like my own cabin | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Mahbod Norouzi
    The worst deleardhip in terms of customer service. I will never buy car from them again. It has been 3 years that every time I ask them to fix something on my car, they tell me earliest appointment is 2 months from now. They did that for 3 years until my warranty expired and all of my issues remained! Last week, I had a major issue, | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Jocelyn Osorio
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    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Rafi Rahamim
    Everything was good until the following day. The GPS started talking in Italian and honking continued as before the service. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Re Zach
    Amazing customer service and friendly staff make coming in a delight instead of a chore! I drive from Oceanside to Tustin and it’s always worth it! The staff and crew are amazing and Al Dimont is an absolute delight! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Merino
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    12/17/2024 12:00:00 AM | Google
  • ★★★★★ George Wu
    Quick service. Appreciate the ride back to the dealership. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Sophia I am a child of God
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Winston Churchill
    I was informed by the service department that my Jeep would be out side since it was paid for the service and would be available to pick up. I was informed that it I could be picked up Saturday. I came in and asked for a Mananger and was I formed by the Mananger Said, that there is nothing he can do. His attitude was and becoming up | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Fleischaker
    My 4th Jeep and I wouldn’t take my car anywhere else!! Great communication about status and excellent work! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Catherine Young
    Over 6 years, they provided excellent services | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ John Condia
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    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Louis Pennings
    Got some filters and a recall done here. Mina was my advisor and was professional and pleasant. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Katie Lehnertz
    Continues to be the worst experiences I’ve had with car repairs. I’ve had appointments the last 2 times I’ve taken my car in and it still takes them 3-4 days to just look at your car before they even start repairs which has then taken another couple of days. What’s the point of making appointments? They no longer have a cashier to | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ jimmy Gibbs
    My visit started out what I thought was good but then my truck was kidnapped for six weeks to replace the air conditioning system all the while my service advisor would never give me the truth to when my truck would be finished. Then I was able to get in touch with the area service manager who thought it was taking way to long for m | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Devon Spaulding
    I recently brought my Ram 1500 to the Tuttle-Click Tustin Chrysler Jeep Dodge Ram dealership for a rear differential repair, and I couldn’t be happier with the service I received from Tom and Moe. From start to finish, they were professional, knowledgeable, and incredibly helpful. Tom kept me informed every step of the way, ensuring | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth niro
    Eric was so kind, understanding, and thorough. Enjoyed my experience and everything was under warranty! Yay! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Aburto Rafa
    Mina was very helpful and was able to solve the problem I had with my car, when I had taken it to another dealership twice for the same issue and they could not find what was wrong with it. | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Bobby Ali
    Great service ! Mo is amazing in service | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Muhammad Nabeel
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    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Chibi Gary
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    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Summer Wesson
    I cannot speak highly enough of Alvaro! I had just been through the worst week of my life, losing my dad, being in a major car accident and finally the transmission going out on my own car. I was dreading having to go haggle with a salesperson. Alvaro was honest and helpful and made the process so easy for me. Hopefully I won’t need | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Brian Brenner
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    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Ana P
    Reza was honest and professional. It was a great experience. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Roland Mendoza
    DO NOT recommend this place. Purchased a coolant exchange(see receipt attached). Check engine light on one day after receiving service. Coolant was not level. They checked my intake filter but did not clip the cover back into place properly. Said they checked tire pressure but tires are low within a week. Went back to get my coolant | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ juan martinez
    Great experience very professional service | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Cinthia Rodriguez
    I had a great experience from the moment I drove into the lot. Everyone was extremely helpful. Quick service time and all of the staff is friendly and caring. Every time I return for service I am reminded why I choose to drive to you guys versus a closer dodge and crystler dealership. Continue to care for your customers and always pr | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Divina Way
    Moe was again very helpful! Waiting on a part! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Allie Zwerling
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ M
    Service advisor was able to complete my Jeep's repair 3-4 days early due to a parts delay for another vehicle's repair. Miracles do come true! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Desirey Benavides
    I would have thought they would have inspected all the jeep. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Tu Do
    The service advisor was unfriendly and didn’t provide any details unless I asked for it. His attitude made it seem as though he was being inconvenienced. I have had a good experience with a different advisor at this dealership but he is no longer there. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Martin Buck
    Tried to purchase a vehicle online. It had an outstanding recall on it. I was told there was no fix, when other dealers I've been dealing with on the same vehicle were able to fix the recall right away. When I passed on that information, and even offered to accept the vehicle as is, I was shouted at by Alvaro in all caps. "THERE IS N | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Life Love Fight
    I will make an appt, show up early for the appt, and then will wait for hours before anyone even touches my vehicle. Why make an appt for no reason? I have been told with an appt it would take 3 days to check and change the battery in my jeep. I asked for a manager because why do they need my jeep for 3 days just to check the battery | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Gina Bevec
    I had to get my oil changed and called Moe Nazertehrani that morning and he was able to get me an appointment that afternoon. My oil was changed within the hour, car washed and carried on with my day. Thank you Moe your customer service is ?? ! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Julius Ibanez
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Tre Wright
    Exceptional Experience at Tuttle-Click CJDR! I recently bought my 2024 Jeep Wrangler Willy from here and couldn't be happier! Ivan Lopez was great and made me feel valued from the start. He was knowledgeable, answered all my questions, and guided me through the process without any pressure. The paperwork was handled efficiently, an | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Chris Bradshaw
    My truck was at the dealership for a week. I did not receive updates when promised, only when I called. That work that was needed/done was not explained well at all. Had to research myself what was actually being done. Not sure if the price was appropriate for what was done, as the receipt was not itemized. Because it was airbag rel | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Mary Rainville
    Everyone at the dealership were exceptionally helpful | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Paul Jose
    Mina was helpful in making sure I was aware of all phases of my service request and when things will get completed. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ DARYL PHILLIPS
    I had a advisor by the name of Modjtaba Nazertehrani drop whatever he was doing at the time and handled a issue I had that had nothing to do with him. This type of service is why I'm taking time out of my day to say thanks Mo! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Luanne Sims
    Excellent experience with purchase and processing of vehicle. Alvaro Madrigale, was knowledgeable and no pressure tactics. David, in finance processing was friendly, helpful and offered valued suggestions. A 5 star experience. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Newton Dryden
    Their Service, Professionalism, and performance was Impeccable. Thank you. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Carlo Alberto Vezzani
    Great service, efficient and clear | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Angel Guillermo del Toro Carrasco
    Good service and attention | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Juan Betancourt
    Great experience with Mina, he is very nice and kept me informed about my car, as well as delievering as promised. Congrats! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Dee Monson
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Susan Hill
    They always take such good care of me! Rachelle, the service manager is amazing! Always goes beyond the call of duty trying to make everything right. I’ve had some issues with my Hybrid but she always takes time for me and my car issues. Elaine is my service advisor and her correspondence is always wonderful! Tuttle Click is the | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ raymond baehr
    German did an excellent job. Always kept me informed on the progress of my repairs. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Allen
    Awesome service as usual | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Soledad Padilla
    I am very pleased with the service they took care of my car better than other places that I’ve been taking the car. Thank you so much I’m very happy.Eric Halverson was the best | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Eric Fritz
    Service department had my truck for an excessive amount of time without addressing my primary complaint. When I called back to get my problem solved, THE SERVICE MANAGER REFERRED ME TO ANOTHER DEALER. Forget the fact that this Jeep dealer can't address Warranty issues .. they'll be the first ones to tell you that they neither have th | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Janet Kleinschmidt
    Thorough, timely service - keep me informed - overall very satisfied | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Kari Adams
    Setting up appointments is so easy online. Had an oil change and they have a nice waiting area with wifi, coffee, and water. Everything went well and even got a complimentary car wash! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ claire largura
    "I recently purchased a new car from Tuttle-Click’s Tustin Chrysler Jeep dodge Ram and had a fantastic experience thanks to Christian . He was extremely knowledgeable about the vehicles, listened carefully to what I was looking for, Christian went above and beyond to get me the best deal possible and made the entire process smooth an | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Professor Nez
    RUN RUN RUN as FAR as YOU CAN from this Place. I have to first mention that the Service Manager Rochelle is an exemplary professional who is probably this establishment's only saving grace. The reason for my 1 star review, and believe me I would give a negative star rating if that option was available, is because I have never in my | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Young
    Great experience! Amazing hospitality, and was in and out. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ David Erickson
    I recently had the pleasure of working with Eric in service on a claim for a mutual customer. Eric was incredibly professional, helpful, and responsive throughout the entire process. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ claire largura
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    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Doris Sena
    I’m appalled by how much I spent and I received my Jeep Grand Cherokee Laredo in worse condition from the time of drop off! I also had different air pressure in each of my tires!! I think I’m going to have to find another Jeep dealership to do future maintenance on my vehicle! I still don’t understand why the mechanic didn’t tell M | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Geri Milakovich
    Great staff, Alaine was amazing…quick service, they kept me informed all along the way and did all they could to get me my car back fast! Highly recommend! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Ed Kohout
    The staff was very kind. I never like to deal with salespeople, but this dealership was very accomodating. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Gianni Galarza
    The staff is always professional and courteous. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ BBQTraveler Scott
    They have stood by me working with Dodge on issues I’ve had with my truck | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Nabrian Bradley
    I took my Wagoneer in for service. My service appointment was scheduled for 10am. I arrived at 9:50am. It took them one hour just to check my car in for service and I was the only person checking in at this time. A customer did come to check in maybe 30 minutes after I had been checking in. I checked in at 9:50am and finally left | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ IMA Electric
    German was super helpful,he did a grait job communicating with me to set the next appointment and pick up it was a good experience thanks guys | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Daiyong Kim
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    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Paola Gomez
    I was informed that they offer a courtesy shuttle to take you back home. My husband gets there and they tell him no not for oil service but yet they will keep the car over two hours. I get there to pick up my car and it took over 30 minutes to get it. Very disappointing every time I come here. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Felipe Hermosillo
    Staff was very friendly and helpful, will definitely be returning in the future. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Perez Barcenas
    Jose Ledesma was really helpful. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Sanchez
    Ivan Lopez, sells associate at Tustin Chrysler Jeep, was beyond exceptional. His friendly demeanor, expertise, clear communication skills, and the ability to anticipate my concerns when deciding the purchase of my new Jeep Cherokee made my experience less intimidating and more pleasant. Excellent job! Thank you Ivan for all of your | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Nicolae Tudorica
    Service and parts: very smooth and fast check in, very knowledgeable personnel, very helpful and professional. And the cappuccino is great! Thank you guys! - I changed my local dealer in San Juan Capistrano for Tuttle Click; the SJC location has huge opportunities for improvement lately, to put it nicely :) - | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Tim Unger
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Haight
    Ivan Lopez made the buying process of our 2024 Jeep Grand Cherokee L Summit Reserve 4x4 extremely easy and smooth. Everything was done via phone/email including signing the docs. He even delivered the new Jeep to our home!! It was the most pleasant experience of acquiring a new vehicle we've ever had. Kudos to Ivan and Tuttle Click J | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Murat Cetkin
    Very helpful Very friendly service | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Jason Rutherford
    Mo is the best | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Sarai Cruz
    Switched to this Jeep dealer for ongoing service. Eric Halverson provided accurate information and really advocated for me in order for my warranty to cover the expenses needed since it was ongoing issues with my car. He responds promptly to inquiries and addressed all my concerns. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Gage Manning
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ PC REMO
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Michael Waldron
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    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Martinez
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    9/18/2024 12:00:00 AM | Google
  • ★★★★★ LAURA RENTERIA
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    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Fine Family
    Service done without any issues. Clean waiting area. TV is good, coffee excellent | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ George Monje
    Took car Friday, no loaner available cause “need inspection “ first. On Monday was told needed new air filter, my car only has 3k miles, was later told that was a mistake. No updates, had to call them 3 times for update. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Jason Smith
    Had the EGR valve replaced on my 2010 Wrangler. The work done was satisfactory and the check engine light is off again. That said, I was raked over the coals by the service writer. They charged me over $1200 and said it was because I needed two EGR valves. Total lie. The one valve installed was marked up 32% over MSRP. That's $7 | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Michael Flores
    Where do I start!!! They charged me 600 plus dollars for my jeep Sahara 2018, I brought it in for coolant reasons. They call me with ohh we flushed it and there was air in the lines. I was like ok. And that they added new coolant!. A month later all my coolant was gone again!!! I took it back the Supervisor of all the services writer | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ ed m
    Wish i could give negative 4 stars. I dropped off my 2023 ram promaster 3500 for a warranty with the truck only having eighteen thousand miles on it and the rear breaks were shot. Ok they said they would take care of it. I get a call 3 days later saying my van was too big and they cant even lift it to get to working on it. They waite | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Joan Steiner
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Moawad
    Moe is always super communicative. The Tuttle Click team blows all the other Jeep dealers away, and I’ve had Jeeps for 25 yrs and worked them all. Thank you Tuttle Click! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ IDEAL AUTO GROUP
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Valery Herradon
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Kim Strassner
    Excellent service | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Tylyn Rawles
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jo-Ann Sloman
    Eric from Tustin Jeep is a joy to work with!! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Aguilera
    I had scheduled an appt for Saturday for a vehicle inspection and Michael was able to assist me. He explained exactly what was wrong with my vehicle and customer service was awesome ! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Greg R
    My Service Advisor Moe was very polite and knowledgeable. He kept me in loop on what was going on with my repair. I am not a fan a dealership service departments but Moe made it a pleasurable experience. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jarahlee Goicochea
    It took 30 for me to get my car back after paying and after the advisor had said he would bring it out. Another Jeep was brought out and was left there unattended, turned on with the AC also on running for about 25 min thinking it was mine. I had told the advisor and said they would bring it out but it took 30 min for them to finally | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Kendra Farole
    Moe was great with my car, and was very communicative on timeline, issues needing to be fixed, and payment. Appreciate it! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Paco Cerda
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Lem Bonilla
    4 weeks wait was stressful and costly. Good service advisor. Perhaps need more techs!? Contacted customer service with no response! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ jeff hatch
    Work performed under maintenance schedule was done correctly. However my vehicle was returned less than satisfactory, greasy hand prints on both exterior doors, dash settings not returned to previous setup, headlights changed from auto to manual, which can be dangerous when not expecting it. None of this stuff was overwhelming but it | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ladkani
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Robert Ryley
    Had an easy experience buying my new truck! They accepted my trade and gave me a great value for it! It was a very hassle free car buying experience. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Magdolin Saadalla
    Moe from the service department is wonderful. He is helpful and friendly. My car is always serviced correctly and washed upon receiving it. Thanks for everything. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Harold Saul
    I bought my Msgnum new in 2007 off the DJ out room floor and thanks to my “ LIFE TIME” Warrentee , it continues to run perfect after 17 yrs . thanks to Tuttle Click & Eric Halverson, Service Supervisor. All my repairs are, and will be covered 100% as long as I own the Magnum RT. Thanks Tuttle | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Rebdog
    Great staff. Short wait time without appointment for oil change and tire rotation. Beats the Irvine location hands down | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ K.C. Jacobson
    I was very pleased with the customer service & work done on my vehicle. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Rob Lent
    I took my Jeep in for a recall, and they were great! Eric was personable, professional, and they really took care of me. I still have to go pick the car up, but man, for a dealership service center, experience was second to none. Would recommend! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jose Vasquez
    Bought my 2nd vehicle at this location must advisor. Sales advisor. Zieke was a great help and the process was easy for me. I recommend this place 10 out of 10. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ TTF
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Harvey Martinez
    Honestly I went in for an oil change and they added tire rotation without asking me I can't believe almost 200 dollars for an oil change and tire rotation. To top it off they didn't reset my oil on the odometer cluster no tags for next oil change anything I'm not even sure they changed the oil at this point. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Kim Mahon
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ borzooyeh ghofrani
    I am so happy for maintenance my car All things were good thank you | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Jessamyn Tijam
    Excellent customer service! I had an appt and they serviced my jeep gladiator right away. I didn’t wait at all and Michael the service advisor was very helpful! Thank you for the awesome service!! | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Adinel Robert Nita
    The greatest dealership experience. My service advisor Mina went above and beyond on helping me getting my 4xe serviced and the recalls taken care of. Known how important is for us getting to and from work I was offered free Uber or lift drives to and from work for each day the car was serviced. I want to thank to all the team from T | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Chad Mclendon
    Mo is always great !!!! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Harkins
    Kept me informed and finished on time. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Doug
    Only one person working in customer service. He was doing his best but dealers are not staffing for service dept anymore. Car service was completed and had to wait over 30 min just to pay. Oil change for a pacifica hybrid now is over $140! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Potter
    I was very pleased to work with Moe, quite a professional, polite and helpful! Thank you. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Ty Durand
    Eric very professional and friendly dude. Mechanics the best in the business with viable recommend services that could be red flags. A+ | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Tom
    Fast and very professional service. Thank you Eric H. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Kelly zimmerman
    Fast service on recall repair in and out | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Lexi Helton
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Josefina Aguilera
    Erik went above and beyond to help me get my Jeep back on the road. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ningjing
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Guerena
    Am extremely grateful for the help I got. The service people made sure I got the help I needed and got the service I needed to my car very friendly people. Thank you for all your help. thank you, Peter. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Nylen
    I have been to this dealership now for several service visits for my Jeep and each experience has been great, and much better than at other dealerships I visited. My service adviser Eric Halverson is outstanding — great with communication, very personable and quick to get to the bottom of issues. I highly recommend Tuttle-Click Tus | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Concept Zombie LLC.
    Mina was great and very communicative. You guys always takes care of us. Thank you. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Cristaldi
    Great service. Took a little when I arrived to get into a writer as my appointment I had actually set with the service manager. The writers and staff were very nice, even the techs coming to the office for some coffee were nice and said hi. Once in they addressed a noise concern with the steering, a hood concern, a recall and a seat | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Yiru Wei
    It was nice experience. The staff are respectful and responds very efficiently. They always take less time than they tell you, so hanging around for a bit and your service should be done! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Joel Strine
    No car wash again and no coffee and refreshments again. This was promised and not delivered again. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Mendoza
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Mark Levy
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Blaizee
    Awesome service, brought my truck in to get some things done and Jose helped me out. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ hi hiii
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Jules Hoang
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Hastie
    Service, including oil change, brake fluid change, and fuel system clean took less than 2 hours in total. Also got a complimentary car wash! Great service! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Emily Reyes
    I recently purchased a 2024 Grand Cherokee Summit from Tuttle- Clicks Tustin Chrysler, and I couldn't be happier with my experience. From the moment I reached out to Ivan he made the entire process smooth and enjoyable. Ivan was incredibly knowledgeable and took the time to understand exactly what I was looking for in a vehicle. He g | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Bahram Nabi
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Joel Strine
    | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Madeleine Bradley
    I've been to a couple different dealerships for service since moving out here but this was definitely my best experience of any of them. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Leslye Echavarria
    Overall good , has to reach out to get updates. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Alec
    The absolute worst and most incompetent dealership I have ever had the displeasure of dealing with. I brought my car in for a simple wiring issue and an infotainment system replacement. When I received my car back, the lock pins on each door were completely receded into the door panels, the plastic fascia around the infotainment scr | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Tanya Zelaya
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ D Gonzo
    Mina was my advisor. He was nice. Just needs some help with his communication skills. Manager Rochelle, very unprofessional and should not be in any customer service role. I had an issue with my key fob. A used key fob that I was given to for free by advisor German. That ended up being damaged or non recognizable due to it being a us | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Rieva Lesonsky
    I would never consider taking my Dodge anywhere else but Tuttle-Click's service department. They're friendly and efficient. And Eric--he's the best customer service rep I've encountered anywhere ever. He goes above and beyond for customers. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Caio Sousa
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Peterson
    Super helpful! Jose was a great service advisor! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Prajwal KV
    Be careful to read the estimates on the paper, not just verbal. they claim you signed it later on. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Brojelio
    Fantastic experience. Fast, courteous, great quality work on a busy weekday. Was notified immediately upon work completion. 10/10. Courtesy car wash was appreciated but it’s not a thorough job. Not dinging any points here tbh since I wash my own cars anyway. Just don’t expect a professional car wash. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Gerry Reid
    Quick and easy. Done in two hours without appointment | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Keith Ohlson
    Salesman went out of his way to find me the vehicle I wanted, including having one transferred from another dealer. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Alan Gray
    Process at vehicle reception is scripted very well. Check in was fast and efficient. I recommend removing the ‘covid era’ plexiglass from the service counter because it hampers clear communication resulting in raising your voice to be heard and subsequently straining to hear. Compared to other similar interactions such as shopping, t | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Eric Schmitz
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Jon Zilkow
    I had an appointment scheduled with a person, but no service member was there with the name given. Otherwise i would have given 5 stars. The service member ended up with was excellent. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Graphic ReDesign
    The customer service was absolutely horrible. I took my vehicle in for a routine maintenance and as soon I as took it home I notice sounds that were not there before. I hate to point the finger, but timing means something to me. I certainly did not have these issues before I brought it to the dealership. Now my car leaks oil and make | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Bailey
    My car was there for 6 days. For a break pad and new lugnuts. I scheduled the service in advance in the hopes it would be fixed in a day or two not 6. They did not find the solution to my original problem and I'm going to have to go to an other shop to have them fix it. They did not answer my calls and texts till next day when tryi | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Kris Hoang
    DO NOT BUY A CHRYSLER. Car shut down COMPLETELY ON FREEWAY. Lied about the there being no issues when the car was in warranty last year. Magically finds the issue after it’s over the warranty by 400 miles. Chrysler giving me the run around along with the auto shop for 4 weeks with NO ETA on when the issue will be fixed. 0 apologies, | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Aakash Master
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ JUAN Bracamontes
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Rusty Van Cleave
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Larios
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ J R
    They handled an issue with my TRX like pros! They were able to diagnose and recalibrate the system all within 1 hour. Thanks! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ John Toohey
    We had an incredible experience. Al Dimont and his team are the best in the business. Great customer service. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Tom EE
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Larry Johnson
    German was excellent as adviser. This was my first time at this location. He was very knowledgeable dealing with fleet vehicles. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ James "Jimmy" Yang
    Great communication. Did a great job at managing expectations with repair. Clean loaner. Eric did a great job and updating me on major repair milestones. Will recommend! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Arthur Pandes
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Angie Ely
    We love our Jeep Limited ! Ivan our sales representative was knowledgeable patient and friendly, as was Alvaro when teaching us all the functions of the vehicle ... We loved doing business with both | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Ana
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Carpenter
    Alvaro Madrigal was so nice and accommodating, Excellent experience!! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Jubilee Acosta
    Alaine in the service department is amazing! She always makes sure we’re in and out when we take our car in for maintenance. Everyone in the service department is always extremely helpful. Been coming here for years, and will keep coming back. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Eberle
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Tony Gallegos
    wish better communication and more timely updates | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Fleischaker
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Al Balzer
    I leased my vehicle from this dealership in 2014 and purchased in 2017. Today, despite having over 100k miles, it has showroom status and drives like day one. Meanwhile, all of my services have been performed at Tuttle Click Tustin, and I attribute my good fortune to the best service advisor ever, Eric Halverson! | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ David Guillen
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Tim Orr
    | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Ruta Mulokas
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Jose Ramos
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ G Hill
    Nothing better than a service center where no one will even bother to look up from their screen to say I'll help you in just a minute. Our Pacifica was on recall and it took them days to do a plug-in battery software update because no one seemed to read the corporate instructions. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ J. Jones
    Eric did a super job. My 2011 T&C had a number of items that needed attention. It only took 3 days to fix and that included the research he did regarding the warranty. I am very happy with the workmanship and with Eric's attention to the problems that I had. I would recommend Tuttle-Click for service and Eric as the contact. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Guzman
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Curtis
    All in all nice experience at Tuttle jeep Tustin. Eric is a great service advisor. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Ericka Garcia
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ bill power
    Greg In service did a great job helping us. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Trevor Wyatt
    If I could give a lesson of full star I would I was extremely depressed on how argumentative and unprofessional the maintenance department staff particularly the female that is apparently the manager overseeing warranty repair and repair in general I came in there with warranty issues and I also came in with recall issues I explained | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Marshal Vetter
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Rahul Seth
    I’ve never had a bad experience at this dealership. I have specifically worked with Eric each time I’ve brought my car in for servicing. He’s always been easy to work with, friendly, and knowledgeable. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sherrill
    Service advisor was great and helpful. Only issue I had was that I waited around for almost 30 minutes before I got helped and checked in. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Roquemore
    Mo continues to be an excellent service advisor. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ann Chen
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Todd Holritz
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Kim Brown
    Moe is awesome!! Best Service Advisor ever! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Cyrus A
    All the guys in Tuttle Click Tustin have always helped out. Great work in service and parts too. They recently took care of a safety issue with our Jeeps headrest. One day in and out. Thanks guys! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Danaysy Guzman
    Best costumer service always with the best energy | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Edwin
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Helper
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Steven Hann
    $225 to plug in a scanner and tell me that there’s major problems you probably need a new motor. I even asked for a little bit of a discount since now i had to come up with a down payment for a new vehicle and I got service writersplained how much it costs in the Bay Area for diagnoses. I bring my wife’s truck here for warranty work | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ ??? (JUNG SEUNG WAN)
    All the reviews here are made by internal dealer staffs? I am disappointed that there is no 0 score to give | Read Full Review
    6/1/2024 12:00:00 AM | Google
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