About Tuttle-Click Chrysler Jeep Dodge Ram FIAT
Tuttle-Click Chrysler Jeep Dodge Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (949) 273-1218 today to schedule your next appointment.
Our technicians at Tuttle-Click Chrysler Jeep Dodge Ram FIAT are ready to help you!
Tuttle-Click Chrysler Jeep Dodge Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Tuttle-Click Chrysler Jeep Dodge Ram FIAT today at (949) 273-1218 to learn more
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★★★★★ Nate MGoogle should let you write a review per visit, because time and time again this place is set to steal from you. They are going to bill you thousands of dollars for simple repairs that can do done for under 100.00. If I were to rebuy my 80,000 truck and 65,000 jeep I would pick a different dealership because just getting the recalls | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Susan LewFriendly service specialists. They go out of their way to contact you when your car needs service. I think it’s amazing that their service dept is open on Saturdays. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Diane DriscollI will not be going back or given them any recommendations, they charged outrageous and lied about other things being wrong on my vehicle to get more money from me. They did fix what I originally came in for but charged me 4x more for the part and created additional labor cost with their games. Would not recommend anyone bring their | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Robin MosleyJeremy and his team were extremely helpful and efficient. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Xavier LimonMy truck had an obvious issue and took my truck to Tuttle-Click Ram. They had my truck for 2 weeks and not once did they ever call me to let me know the status. I was the one who had to call them two times to get an update. They were unable to diagnose the problem. When I picked up my still broken truck, they presented me with an | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Richard BrunPublic Customer Experience at Tuttle Click Automotive Dealerships As a loyal client of Tuttle Click Automotive Dealerships for over 25 years, my connection to the brand runs deep—passed down from my parents, who instilled in me the value of quality service and trustworthy business relationships. I’ve proudly continued that legacy by | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Rush LimboughTook Dodge demon in for a campaign recall staff was polite, professional, and the job went well. No complaints. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Belle SaeedI would like for Steve and Brian from service to be recognized for their amazing customer service when I brought my car for service in addition I would like Ray from sales to be recognized as well for always going above and beyond to make sure that that I have great customer service experience and can’t wait to purchase my next vehic | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Daniel DuganUpdate 5/9/25: Customer service contacted me asking me to reach out to them so we could reach a resolution. I have reached out twice in the last two weeks, still with no reply. This place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in tot | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Daniel DuganCustomer service contacted me asking me to reach out to them so we could reach a resolution. I have reached out twice in the last two weeks, still with no reply. This place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in total 65 days. Up | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Jay OlsonThe last couple times I've been here the experience has been less than satisfactory. More and more delayed service even with an appointment, and their update texts with video while waiting have spammed my phone literally 10 times. Today was the last straw, came in at 730 appt for an oil change on my TRX. My assigned service advisor w | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Jeff LassegardUpdate: their little feelings were hurt when I used curse words to convey my dissatisfaction. They told me to go to another dealer and they would not tell me what the FCA local reps said after I laughed at their feelings. ?? Never go here. They drive my car 29 miles, for no reason. This place will not be able to fix your brand new car | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Alaa DalatiWrangler plug in is the worst car you can ever get. I am averaging check engine recall every month, then the car stays for couple of days. I am leasing the car for almost $600 which I was expecting to get quality for the money I am paying. All what I got is the worst experience and a total waste of my money. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ sohil naderGreat staff and always helpful and knowledgeable on the different variations of vehicles including all the fine details and spec on each package offered pleasure to work with them. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ hessam sabaghIt was a great experience working with Coz Quite helpful and respectful, the entire process went so smoothly. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Rhonda BozzoJeffrey continues to exceed our expectations! He does such an excellent job and ensures we are taken care of. The whole service team is great. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Steve KaeferKudos to Tuttle-Click Irvine Jeep! We were on the hunt for a Jeep Wrangler 4XE (hybrid) for my son and had a bad experience with a local dealership in the IE. I was referred to Tuttle-Click by a friend and the whole experience was great. Lionel/Sales Mgr was very responsive and walked me through all my options. In the end we found th | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Christy MBryan M was great! He got my car in and out in and was able to get me the best price for my service. He’s amazing!!! | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Steve TannerEverything was great other than they set the tire pressure wrong. I corrected that when I got home. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Amir BakhtiariSuper professional team. Was in and out quickly. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Jeff LassegardNever go here. They drive my car 29 miles, for no reason. This place will not be able to fix your brand new car after 4 times for the same issue. Oh and the engineers from the manufacturer couldn't even fix it either. I was instructed to find another dealer. Customer service is dead and buried. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Samantha GoebelThe friendliest staff! They were efficient and quick with my oil change. I appreciated their acceptance of not wanting to do additional work on my car. Definitely coming back here! | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Jason WeirAlthough I’ve had to bring my Truck in twice so far and it’s taken about 40 days to fix, EL has been fantastic. He’s helpful, he communicates well, and made sure I had everything I need. | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Ape X VisualsThey did a great Job especially Javier Cabezas | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Juan G BetancourtSteve was great. He has also been superb. | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Daniel DuganThis place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in total 65 days. Upon receipt of my truck I noticed my front fender was badly scratched from tech not using body protection on my fender. I reported this and they agreed to repair. F | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Talha BayraktarHigh level customer service by Mr, Manisa | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Keith HadleyThe vehicle, a 2008 Town and Country went in for about 2 weeks for multiple recalls. When I picked up the car, there were documents that I had stored in the visor strewn on the floor. Other items were removed and not put back. Also, my phone holder was removed and not reinstalled. There are plastic 2 tabs above the radio that wer | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ P D Maddenthis is the 4th vehicle i have bought from them. overall great customer relations | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ john AndersonOur salesman John gave me a price over the phone that was good and honored it when we arrived. We were traveling from out of state so they worked with us to help us register our new car to another state. Easiest car purchase we have ever had! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Zeyad H.Called multiple times for the parts department to see if they have an item in stock. They pick up the phone then hang up right away. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Chris SutliffIn the market for new car and service my Challenger, they were not helpfull and lied about their services. Can't trust this dealer | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Adam ZmijaThe whole experience was top notch; Making the appointment was quick, online Checking is was greeted by a nice employee Waiting room was nice and had a cup of warm coffee Service was completed quick and I was on my way in about an hour! Would definitely recommend this dealership! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Bill CosbyGreat service! Jeff kept me well informed and made sure they completed in the timeframe I had. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Debbie ByrneTook my Promaster travel van there for service, a great experience. Even called me a Lyft car to take me home, did warranty work and it didn’t cost me a penny. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Olivia KemperMy time at Tuttle- Click was amazing thanks to Lionel Sandoval! He had everything set up for me to lease a new jeep wrangler at a great deal. There was no bs with him, or annoying sales vibes! great guy 10/10 recommend and he should get a raise | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ JL WeidenbennerThe service guy was very helpful in getting me in with no appointment and diagnosing the problem. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ D KrogerAttentive service, great experience. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Gordon StoneMy jeep is working great the repairs are good. The only issue I would say was the time it took was over two weeks. Overall I'm happy | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Diane TosettiAbdul in sales was excellent and well knowledgeable about the Jeep. I couldn’t be happier with my Wrangler 4xE High Altitude, it’s gorgeous! The financial paperwork was handled expertly and expeditiously by Keith. Top notch performance on both ends of the deal and I wasn’t waiting around which can be typical of a new car purchase pro | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Jeff AndersonI had an excellent experience working with Malcolm. My warranty repairs were resolved to my satisfaction. I was given a loaner car - first time getting a loaner for warranty repairs - thank you. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Harold HartmannI've been dealing with Tuttle-Click Chrysler since 2011. It's a hit and miss regarding the quality of their service. The last time I was there was in December 2024. When I received my car back after an AC job, there was a nick on the passenger side door, grease marks on the inside front panels and my passenger seat started rattling l | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Robert StringhamTook Grand Cherokee for last free service. Had problem with go-stop working. After service go-stop still not working. Evidently not addressed by service dept. Failed to call me when service was complete. Had to call them before closing time to find out vehicle was ready. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Rajan SidhuWorked with Rob Trachtman and he got me the best deal on my Ram. Nobody in the entire state of California offered me anything like it, so I drove 6 hours each way to work with him and this dealership. Also this dealership doesn’t do all the dumb sales stuff that most dealerships do, like forcing dealer accessories or extended warrant | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ DanGreat service from Steve Goebel. Helpful and knowledgeable. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Juan Carlos RamirezGood Service once I got in but very dificult and have to wait weeks to get vehicle seen. They need more máster mechanics. If i come in for an oil change they should handle recall. Otherwise why go to dealer for maintenance | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Joon II just returned from finalizing a deal on a Jeep Wrangler 4XE Willys 41, and I must say, it was an exceptional experience—completely different from the deceptive atmosphere often found at other dealerships in Southern California. From start to finish, Rob Trachtman, Nick Nunez, Khosrow Amirmonazah, and finance officer Dennis Kapata | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Fermin Bustos-LunaSalesman Rob best ever… I was looking for a truck for months and all other dealers had markups salesman would try to toy me but this gentleman was honest and straightforward from the beginning helped me out truly there for the customer 5 stars is not enough I would purchase new only from this dealer . Side note I drove from Kern Coun | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Chris SukrawCame on a Sunday, was looking to buy either a Limited or Rebel X Ram. Finally flagged a salesman down to open one up for me. Place was literally deserted but he acted rushed and bothered that I asked to see the inside of a Rebel X. When I asked to take it for a spin, he again acted very inconvenienced and said we needed to make it qu | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Ryan DillonService Advisor Brian Manisa went above and beyond anything you would have expected, he is truly the example of Great Customer Service. I was beyond difficult to work with because I’m not happy with Jeep - but Brian did not let that deter him from taking really great care of me. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Levon FrangulyanRecently we purchased Dodge Hornet in Tuttle Click , great dealership nice people work there. Special appreciation to Cose (Khosrov), very helpful salesman. Thank you! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ R wolfExcellent customer service. Haluk was friendly, knowledgeable and helpful. Highly recommend him as your salesman. Love my new Pacifica. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Chad BrewerTom was awesome! He helped me with a bunch of concerns and everything was repaired perfectly. Highly recommend this service department. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Donna PolaskoI had an issue that needed attention right away! Your service Representative El went the extra mile to get me in the same day. And Accommodate my work schedule. My current lease is up this year and I will consider Tuttle Jeep first! | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Tammy WilliamsVery informative. Pleasant attitude | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Neil RifenbarkI ordered a Jeep Wrangler Rubicon 2 door manual transmission through Tuttle-Click in Irvine, CA. Rob Trachtman at Tuttle-Click had been recommended to me and I dealt exclusively with Rob. The entire sales/purchase process was seamless and easy. Rob secured a significant discount on the sales price and he was available by e-mail, te | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Makenna MorrisI had the most easy going and fast car buying experience ever. Thank you Rob and Keith for everything!!! I am so happy with my new jeep (: | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Harold HartmannI've been dealing with Tuttle-Click Chrysler since 2011. It's a hit and miss regarding the quality of their service. The last time I was there was in December 2024. When I received my car back after an AC job, there was a nick on the passenger side door, grease marks on the inside front panels and my passenger seat started rattling l | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ TonyI came here to get routine work done breaks tires and a tune up. The car didn't run right. I took it back after a week because it still ran bad . They kept saying put miles on it it will be fine, 2 months later and nothing i kept going back to speak with the manager and they said on several occasions that she is out to lunch, i even | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Cipriano ramirez jr.Bryan provided excellent customer service | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Art LiemService was outstanding and relatively quick. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Peter RasoeService was quick and easy. Total came in lower than estimate. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Robert MonticupoThis is my second truck I bought from Tuttle click. I’ve been to other dealerships where they treated you like crap. I’ll be by my next truck from them | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Joseph ImpullittiI was supposed to be the first appointment in the morning although it took them an hour and a half to get to my car and do the job that only took 45 minutes. When I left driving out of the parking lot the tire pressure warning light came on. When I went in my tire pressures were nearly what they were supposed to be. When I looked at | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Louis GallegosTuttle-Click service staff is always awesome to work with and provides exceptional customer service. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Kent EldridgeGreat people and great prices. I recommend this dealership. . | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Andrew HenriksonTuttle-Click had my work van for six weeks because the “check engine” light had come on. My warranty did not cover everything they did, despite being a “bumper to bumper” warranty. When I got the van back the “check engine” light was back on in two days. It’s difficult to recommend a business after an experience like this. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Steven MillisIf you drop your vehicle off and they tell you they will get to it tomorrow or the next day, expect a 2 week car rental (not covered). Happened to me twice in 3 months | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Village Gallery Pamela BrownZeke made everything smooth and I got just what I wanted for the price too. 7th car bought from Tuttle- Click. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Thomas TegerGreat experience with the sales staff. Out of many dealerships I contacted with the request for detailed price breakdown Coz Amiri did exactly that. When I showed up at the dealership to close the deal Zeke Zekira took great care and facilitated not only the deal itself but also the delivery of the vehicle that evening, despite the d | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Victor mainesExcellent service. To be honest since Mr. Urgel is there everything changed for good . | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Scott KearneyHad my first service completed here. So far so good! Just got the work done with no oversell. Went to a nearby dealership and they had recommended about 1600.00 of service for my vehicle with 30 K of miles. No such recommendation from Tutrle -Click. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Matt ShawThis was such a pleasant car buying experience! I got a quote for the vehicle I wanted on-line in a matter of minutes, filled out all the paperwork before heading into the dealership. I really appreciate that Tuttle Click doesn’t put tones of expensive dealer add ons to jack up the price. The finance office was friendly and efficie | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Scott KearneyAdd my first service completed here. So far so good! Just got the work done with no oversell. Went to a nearby dealership and they had recommended about 1600.00 of service for my vehicle with 30 K of miles. No such recommendation from Tutrle -Click. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Ellen DuschI recently had my PT Cruiser in for service as the check engine light was on and my car was hesitating upon accelerating. I first spoke to the service manager Norm. I was very impressed with his knowledge and professionalism. He scheduled an appointment for me. I took it in and Jeffery Tancas was my service advisor. He took a ve | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Bud FoxWorst experience ever - they had my car for 2 weeks before even calling me - you CANNOT get a live person on the phone to help - finally had to call sales to patch me to manager - then waited another 2 weeks for repair - then found out they tried to charge me $560 for a new battery that I didn’t ask for and had to wait while they t | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ PaulDecember 2024 2022 Pacifica "HYBRID" Limited rear seat entertainment system does not come with a DVD player. Could not get the HDMI input to work with a DVD player or Amazon prime movie storage to work so I took our van to the dealership. Stellantis provides the customer and dealership with extremely limited technical support on th | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ jessica glavinovichThe service advisor was very courteous | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Rick BonoWent in for an oil change and tire rotation. The service receipt states they added six quarts of 5W-20 oil. The owner's manual states five quarts of 0W-20. I questioned it and was told they were right. They said they couldn't find the lug nut lock to perform the tire rotation. I told them it was in the glove compartment. They went to | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ ArAsH AaRoN N. SefatMasoud is always amazing, he cares about his costumers. That’s why I came back again after my first Jeep. It’s amazing to feel great about your purchase. I definitely come back again for more cars in the future | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ ana llamasIt was the best!! We got everything we needed and William Swan like always helped make our dream come true | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ victor kimI love my jeep but I dont know if I will ever get another one after this. Customer service in Irvine is just not up to the par. One advisor gave me a quote for 4 tires for an appt. When got there another advisor said it's impossible to provide the quote because it's no longer available. Instead he gave me a quote for almost identic | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Adolfo RosalesGreat team work ! Went in for a recall and received all around check on my car for free !!! | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Kirsten HuffakerBest service from any dealership I have been too. I was traveling from out of town but needed an oil change and tire rotation on my Jeep so I found the closest dealer to me. I was able to make a next day appointment and was greeted with smiles and enthusiasm. I was told it would take 1 to 1 and half hours and sure enough it was compl | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Richard KohliMy service advisor, Steve, was very good. Overall service this time was very slow. It was over 2 hours while I waited for an oil change. Also this dealership hasn’t fixed the car wash for a couple of years which is a nice touch after service. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Tim EarlyRepairs and completion were good… service manager seemed irritated that I requested his help to get the warranty information… this was not good | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Katayoun “Moini” MoiniThe absolute best dealership! Ahmad, Myra and Shirley are just fantastic! Myra always goes above and beyond and truly makes me feel at home. I always am confident that I am being given the best service possible! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Yessica VelazquezI’m a returning satisfied customer! One big reason I tend to trust Tuttle-Click is their commitment to quality, very competitive pricing, plus let’s not forget about their reputation. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ David StevensPrompt and effective diagnosis. Fantastic attitude and communication. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Mohamad ali El hamouiBeing honest, your employees are truly exceptional. Flavio and Lionel were incredibly kind and helpful. However, I hope to secure a better deal next time. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Eumir ArceoThe representative that helped me was very professional! | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Kirill KashcheevWorst approach I faced ever. Scheduled a service appt two weeks in advance, was told they do provide loaners. Brought the car in to fix warranty issue. Here's what they said. There is another queue to get the car looked at as they have only person looking at electricidal part. The queue is up to 3 days. No loaner is provided. you are | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Allie DavisAl was absolutely fantastic he helped me get into a beautiful new jeep wrangler 4xe. Couldn’t be more happy with the customer service he provided. Thanks Al! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Steve HarrelsonMy my service agent Alexis Was wonderful.. She kept me informed during the entire process.. Let me know of additional work that was found and needed to be done.. That might be go back to me As soon as it was completed. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Ashok Kumar RamuWalked in and able to accommodate, friendly staff. Took longer due to issue nature, proactive status update would be more helpful | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Jay JamesonI have been very pleased with the service at Tuttle-Click. Very professional and responsive, much better than their competitor down the fwy!!! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Vivek ShahThe buying experience was great with the sales person. But not so much with the finance person. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ MarvinTom, service manager has always been extremely helpful, honest and available to answer all my questions. Overall, amazing service from Tom over at Tuttle-Click Chrysler Jeep Irvine. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ R WMy first and last visit to Dodge Tuttle Click was a disappointing experience. The customer service, particularly from Alexis, was incredibly poor. She seemed impatient and dismissive, rushing through the process and making me feel like an inconvenience. I signed up for a service contract but was left with many unanswered questions. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Scott IsermanFantastic communication and customer service. They couldn’t have been better set setting appropriate time expectations and the service itself was wonderful. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ John MartinGreat folks and friendly service. Both Steve and Tom were great. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Crystal CooperMax was my sales person he was a pleasure to work with. Right from the start I asked for a 4x4 vehicle. He listened and those were the first cars he showed me. He just did everything right from start to finished. After weeks of dealing with car salesman’s and dealerships. Max was our man and Tuttle Click Irvine did the job and Keith | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Lian DuanI don't know if this is considered cheating customers. We bought the car in June and it broke down not long after we drove it. We had to disassemble it to find out the repair price after waiting so long. Where is the 3-year free warranty I was told when I bought the car? You didn't tell me the problem with the car when I bought it. Y | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Roger ToubeauxFriendly and courteous service | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ April CReally appreciated Alexis handling my recalls. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Hannah ConradI have had the most amazing service at Tuttle Click. I am so thankful for Alexis who has been on top of everything for me. They are the best place to go when you need to get help with your Jeep. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Kamran DilshadThe best service department ever! I have been going to Tuttle Click’s Tustin Dodge for years but Irvine location is far better. I worked with Alexis in their service department, she has taken care of my cars and address the service needs well as recommendations. The best part is that my car is done as promised and no problems after s | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Alberto AndradeOriginally the estimated time to fix the recall plus couple other things was two days. By then end of day one my vegetables was ready thank you tutle-click of Tustin for the quick service service advisor ALAINE | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Matt StanberyAlexis is a great service advisor. Request her on your next service visit | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Jim WollesonThe team at Tuttle Click CDJR has always done an amazing job of fulfillment of promises and exceeding expectations. Both sales and service have us as customers for life. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ C SandersWe bought our car here, which is why we took it here for service. The car is 5 years old and the seat belt stopped retracting and the A/C quit working. When I dropped it off, I was told it would be 2-3 days for someone to look at the car & figure out what was wrong with it. I was also told it would be $225 just for them to LOOK at it | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Hali AndersonMaaz at Tuttle-Click was awesome. When my Pacifica Hybrid broke down in LA, I needed to get it towed to a dealership. Thank my lucky stars that Tuttle-Click was within tow range and it was the dealership I chose!! From the moment I arrived until the moment I picked up my car, Maaz gave me white-glove service. He was prompt, thorough | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Maria ManciatiHad a good experience this time with the service appointment. The person in charge of it was very knowledgeable and made things simple for me. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Barry SteeleExcellent service. My truck was “admitted” at the scheduled time. Both requirements were fulfilled within an hour (oil service and recall part). Tom was excellent assistant at the chech-in. Well done. ?? | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Jeff FranklinI have purchased 4 vehicles from this dealership and never will again. The service department just hung up on me after informing my wife this morning that her vehicle might get looked at in 1 to 3 days, after she made an appointment. Then the girl who answers the phone in the service department gives me attitude and hangs up on me? | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Yusra AlawiSteve is the best! Great services and quick. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Annette EstesAlways professional. Service is extremely reliable at the dealership. They take good care of us. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Catherine E CurrieI have had the worst experience at Tuttle Click. Their service writers never call you back. I had my truck in the shop for more than 24 hours and never received a call to inform me of the progress. This has happened to me multiple times! I would not recommend Tuttle Click! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Eric FritzThough I've purchased multiple vehicles from the brand and Tuttle Click, this location is amongst my least favorite. Vehicle service is abysmal at best, including communication -- when you have a vehicle in for repair for 4 and a half months and can count the number of times that someone has called or texted you on one hand ... ther | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ M HI made an appointment a month in advance for a high pressure fuel pump replacement (recall). I wait outside for 10 minutes until someone came to assist me (no other customers in sight). I finally get help from a service advisor only to be told they don't have the diesel technician present or the part to complete the service, which I | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Jeremy ClintonMy experience with this dealership has been a nightmare! The first time they had my Jeep, their system was hacked, and they couldn’t fix or return my vehicle for over a month. You’d think they’d offer a rental car to make up for the inconvenience—nope, they didn’t. When I finally got my Jeep back, I noticed they had damaged the media | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Kevin La PyrneWe could not be happier with the experience we had. Everyone was over the top professional and very courteous. I would definitely recommend this dealership to friends!!! Great job!! | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Ev MThe service department did a great job fixing my Jeep | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Deborah JensenGreat service and was able to leave 1/2 hour early | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ MVery condescending. Prior to inspection, insinuated car would have many problems due to higher mileage, although had not significantly increased since previous service. | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Michael McCarthyThey were prompt on time and provided me communication on the status of my vehicle. All the work was completed and explained. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Jeremy ClintonMy experience with the dealership is horrible! The first time they had my jeep their system was hacked and they couldn’t fix or return my vehicle for over a month. You would think they would’ve given me a rental car to hold me over because of this inconvenience. No they did not. Then once returning my vehicle I noticed they damaged t | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Mario llamasTop notch service ..very happy I purchased my vehicle here. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Nate MSpoke with Shirlie, 3 times today. In the morning she is much happier, afternoon she’s pretty short and by the end of the day let just say she’s out patience. I own 8 different trucks and jeeps and they all seem to have had an issue from not switching nears to a broken axle. I tried to ask about the warranty they comes with the car s | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ RobertSI recently had my 2024 Jeep Grand Cherokee in for an unusually longer than expected service issue. Over the course of service period the Service Director: Norman, the Service Writer: Jeffery, and the Lead Mechanic: Malcomb, went out of their way to troubleshoot and solve the problems with various wire harnesses that had to be replace | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Rene CovarrubiasYes, They sold me a used truck and provided financing with low down payment. Sales person did not follow thru as promised. I'm very disappointed with this used car sales person. No, names are a courtesy to the dealership. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Denny SechristExcellent service. Steve Gobel was very proffessional and helpful. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Marco scognamiglioAbsolutely horrible experience here getting my primates serviced. Constant delays, then promised a free oil change due to the constant delays. Then the service manager/director would not follow through and demanded payment for the oil change. Held my vehicle hostage so I had to pay in full. No other manager on duty and they clearly | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Jason SegelCoz was very helpful in getting me in and out! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Trudy KaneTom is excellent!! He is caring and patient!! He was very knowledgeable and explained things very well! His crew did a good job!! Thank you to all! Trudy Kane | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Greg ArmstrongZeke, the sales person, was great to work with, making the entire experience positive | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Paul RubioMy car went in because it was under warranty. Service took almost 3 months. Car and not being done right they have to redo something. And something still wrong with the car!! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Heidi SteinDiehard Jeep owner here. Loyal to the brand but the service department has fallen so far in quality I’m extremely disappointed. It takes ridiculously long to get an appointment - I was told 6-8 weeks but got lucky and there was a cancellation. However, I was then told it would be at least one week before my car was even looked at, an | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Matt HI have both jeeps oil change here all the time | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ brandyn andersonZeke is amazing! Truly makes the car buying experience less stressful, and convenient. Does not waste your time like many other dealerships. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Arneld ParkerThe service department was great!! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Kyle VittitoeMalcolm the Service Manager has helped me out a couple of times with some minor warranty issues. Good dude, and a good team under him. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Brianna CasillasReally disappointed in this dealership, took my 2015 Grand Cherokee to get service for an oil leak. They had my car over two weeks and when I finally received it a couple days later of me driving my coolant hose was damaged and spill all the coolant. Took it back told me it happened due to the hose running against the Polly belt keep | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Noon NoonSteve is an amazing advisor and is super professional and courteous! He took care of everything with patience and helped me to get my car back on time. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Nicholas MalikI had 1 question that no one asked anted to answer. They truly do not care about me or my needs. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Roland ZambranaTuttle-Click Jeep and Ford were awesome. Both teamed up to resolve issues with our Jeep. Jeffrey from Jeep and Nader from Ford are very professional and truly cared about their customers. From the Welcome, Q&A, and follow-up communications, no one better. Highly recommend both dealerships for your service. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Simon DuongMassoud Ghazizadeh was great. He worked with me over email, which was what I preferred over haggling in person. The quotes he sent were reasonable, especially no dealer-installed junks included in the quotes (Puente Hills Jeep added $4k worth of dealer-installed stuff in their quote). He did the best he could to get close to the pric | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Richard MaloneyWorst experience I’ve ever had with a dealership!!!! They tried to charge me over $600 for a recirculation door actuator!! Told me it was in the front of the motor & very difficult to get too!!!! They lied it was so accessible and simple fix!!! The part was less than $60 and took my mechanic 45 minutes to fix!!! They also misdiagno | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ John YoungThe entire experience was amazing. Robert Trachtman (sales) was the best. This is the only place you should consider when buying a Jeep. Discount pricing and 5 star experience | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Ray WThis is the second time that I have my Van Camper serviced here at Tuttle Click. It’s a RV build on Ram Promaster chassis. Jeff is a very nice person. He gave me many good advices and took care some issues thru the service. It was a very pleasant and warm experience. I really appreciate their services . | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Rory ZatykoService department had my truck for several weeks but they were unable to diagnose what is wrong with my truck. Problem still exists and I’m out of pocket another $925 in rental car expense. don’t buy a Ram!!!!! | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Lyndon BrownTuttle Chick Jeep Irvine was not able to service my vehicle. After scheduling appointments (on 2 occasions) I was told that they would need to keep the vehicle for several days before they could even look at it. I ended up picking up my car and taking it to another mechanic who was able to diagnosis and make repairs in a few hours | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jaime GonzalezRobert Trachtman was amazing! He help me get exactly what I wanted. Worked with me on my time and when above and beyond. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Scott NixonI had a headlight out on our 2016 Durango and took it in for replacement. Unfortunate for me, it required a halogen bulb and with labor would have cost me ~ $865 (just over $400 for the cost of the bulb its self!). I had the job done by my local mechanic for $327 including labor!! I really wish dealerships, in general, would quite | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Peter ShebliExceptional Service and an "Impossible" Deal at Tuttle-Click! I recently had the pleasure of working with Abdul, Zeke, and Keith at Tuttle-Click, and I couldn't be happier with the experience. After shopping around and considering various offers, I found a deal at Tuttle-Click that I really liked. Other dealerships claimed the deal | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Warren BelkinTook my Jeep Grand Cherokee for service to Tuttle Click for the first time. I used to take it to Coastline where I bought it in 2018, but my past few service experiences at Coastline were extremely poor. I was very pleased with the Tuttleclick experience. Advisors were friendly and accurate. They provided an Uber / Lyft to take m | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Vlad KalikaHorrible service experience. Took my Jeep in for drivetrain noise. They diagnosed it as transmission needing replacement. Took 6 weeks to replace it after all the parts arrived. Poor communication on status, every call or text was answered with “it will be ready end of the week”. After 10 weeks in the shop I got the vehicle back and | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Kevin CareyOnly one star because zero stars is not an option. Service advisor Jeffrey seemed a little out of his depth. I am also thinking that Jeffrey is not getting the support he deserves. Was promised a diagnosis within 2-3 days of emergency drop off. That didn't happen. After a few phone calls and a visit to the dealership on day seven lat | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Heidi LewisMassoud was very helpful in getting me into a new leased vehicle and out of my 2021 vehicle. I love my 2024 Jeep Grand Cherokee limited- | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Kevin TrubeyHad to get my windshield replaced and Jeffery was a big help throughout the whole process | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Michael JamshidiMaaz our service writer was courteous, professional, snd very helpful. There were delays due to back ordered part, but otherwise repairs were completed with no hitch once the part was received. Only negative was the three weeks wait time to schedule an appointment. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Rodrigo EhrhardtGreat service, Malcolm Urgell always keep my truck fleet in outstanding conditions | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Jason YoungCustomer service is horrible. The service manager was very cold and unwilling to help. I would never buy a car or refer anyone to this place. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Joshua ParksGreat service. Excellent customer care! El has great people skills and knowledge! He helped me with all things needed for my Jeep! | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ leonel sNorman service Manager and Tom service advisor took the time to keep me informed during the repairs of my jeep, friendly and professional staff! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ J JTook care of me and my ride! Thanks especially Alexis, this woman is diligent and thorough with all the charisma! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Johnny VoHello Tutle-Click. The service received on 07/18/24 by service advisor ALEXIS P. was absolutely horrible and unprofessional. I called and spoke to Alexis approx. 2 weeks prior to set up the appt. I advised her of apporx. 3 issues I had with my 2023 Jeep JL. She stated it would take the full day. Based on her response, I accepted | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ ski_master14Tuttle-Click is a ?? organization. $395 addendum for wheel locks. You can buy a set of OEM wheel locks at the parts window for less than $80 out the door. Mark-ups are present on various models which is hysterical as CDJR dealers across the country are flooded with inventory. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Edgar BarrettRecently bought a used 2016 from Tuttle Click Jeep, after a couple on months of owning it I notice the A/C wasn’t blowing cold air properly. I know it was still under warranty because it was a Certified Preowned vehicle. I called the Dealership service department and told them the issue but they told me the waiting list is a month ou | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Randy LunnExcellent service. Fast, well explained, comprehensive. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ william coxThey did great work on replacing my airbags in my 2007 Dakota crew cab 2wd truck | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Peter VillarI’ve had many cars in my life and Tuttle Click Jeep Irvine has the worst service department by far. The latest fiasco — I took my car (Jeep Grand Cherokee) in for the (most recent) parts recall and while I was at it I decided to do a $750 major service. Even though the recall was Jeep’s fault and even though I was paying a lot of | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ M RodriguezGreat team with no pressure and nice finance that makes it quick and easy. These folks are top notch! | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ vincent eustaquioVery professional! Kept me informed! Thank you | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Cic “Roy” VermMy dead beat dad is better at keeping in touch then this place is | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Brenda LTom in the service department at Tuttle Click is amazing. They are booked up, but that is because they are well worth the wait. Tom knows his stuff. Another dealership almost had me paying for things that were covered under my extended warranty. Tom was familiar with both my vehicle type and my extended warranty program. He was able | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Cameron ClavinThe only issue was my front windshield tint was damaged from them trying to remove the mileage sticker. There’s a half dollar hole in the tint in the top left hand corner of the windshield. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Mason CoxIf i could do 3.5 stars i would. The repairs were well done but they lost my car for an extended period of time which was unsatisfactory. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Matt TompkinsThese guys are the best. They got my warranty work done on my T-rex way quicker than I thought it was possible. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Duncan KoonPrevious experience with Tuttle-Click Ram of having oil in my driveway should've been enough warning for me to find another dealership. This past visit to Tuttle-Click Ram though was the worst experience I've ever had with any dealership. This experience started four (4) months ago with another oil change at Tuttle-Click Ram. A de | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Jordan KEveryone I engaged with was helpful and communicative. Great experience. I'll keep going back. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ paul pynckelRe: Recent service of 2024 Jeep JLU Rubicon, ?????. This is our 4th scheduled maintenance for service of this vehicle. This visit was to repair the dash pad that was damaged when we initially took possession of the Jeep. We worked with 3 different Service Advisors and Thomas at Tuttle-Click Irvine CDJR was the only one to follow thr | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Dan TrustService was great would have given 5 stars however my Jeep was FILTHY after some $2500 work. | Read Full Review6/5/2024 12:00:00 AM | Google