About Autonation Chrysler Dodge Jeep Ram Valencia
Autonation Chrysler Dodge Jeep Ram Valencia is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (661) 200-0604 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram Valencia are ready to help you!
Autonation Chrysler Dodge Jeep Ram Valencia is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram Valencia today at (661) 200-0604 to learn more
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★★★★★ Federico CozzaniExcellent service recovery! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Chris AntariksaTorpedoed Deal - We had a great initial experience with Jayden about a month ago while exploring vehicle options for my wife. That interaction led us to return specifically to work with him on purchasing a Wagoneer, which we intended to have shipped to our new residence in Georgia. Once again, Jayden provided excellent service. We | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Dr. UTony was awesome to work with, and so was the rest of the staff. I will come back for sure. The key to keeping customers coming back is treating them with respect and answering their questions. I think AutoNation got it . Keep up the good job guys, you are the best in the west ???????????? Dr.U | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Emeline TI had a fantastic experience thanks to the amazing team at this dealership. Chris, our salesman, was incredibly helpful, patient, and knowledgeable. Omar in finance and the sales manager that night were also outstanding—professional and truly a pleasure to work with. I highly recommend reaching out to Chris if you’re looking to buy a | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Kimberly GastaldiI leased a new all electric Wagoneer S from Auto Nation. Everyone was friendly and helpful! I visited several dealerships that day and AutoNation CDJR Valencia was the most friendly and helpful! They also offered me the best deal! This is my 3rd time leasing from them. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Glen MdzExcellent service! Every time I visit the dealer for service, I always leave satisfied with the work done... I want to thank Kristina for all her help on my last visit! She's a very kind and communicative person. If you have any questions, she'll be happy to help. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Mark AlexanderJust an absolutely great experience. Melisa (Service rep) was friendly, professional, courteous and knowledgeable! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ George BlairOnly 4 stars because they couldn't get me in to diagnose an overheating problem. First told me 7-10 business days, then someone else c9ntacted me and said 3-5 days. They should really try to be able to diagnose problems quicker than that. I wasn't expecting it to be fixed right away but needed to know what was wrong. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Yesenia ValenzuelaReceived excellent service! Thank you so much Im glad to have my wagoneer back! | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Amy KaruletwaI had a great experience. It was my first time at AutoNation. Naomi was great! She explained everything very clearly, walked through all of the suggested maintenance, and gave me the estimate. She also updated me along the way. I appreciated that we could text back & forth instead of phone calls. Great experience!! Keep up the fantas | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Mary Shafer-MoyaNaomi was especially pleasant to deal with. Also, I am really impressed with the electronic service updates. I love how the service technician was able to share with me the video he took giving me an update on the repair of the recall, and showing me the state of my tires, brakes, and fluids. Will be happy to bring my Chrysler 300 he | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Rodney BoesenGreat service on a recall item I might still be driving Chrysler products if the Bakersfield Haddad had a service department like this! | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Dan GirchAll the representatives were very polite, professional, and respectful! Probably one of the easiest service situations I have had in the recent years! Thank you and your team should b recognized with a customer satisfaction acknowledgement! | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Edward PendragonBest service I've ever had for auto repair. Naomi is an amazing person and went above and beyond to help get my Durango back in action. She is a huge asset to your service center - because of that I will always bring my Durango for service there, no questions. I know the job will get done right and promptly! | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Maria VallejoFriendly customer service, pleasant buying experience. Knowledgable and efficient staff, thank you ! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Mercedes RodriguezHad a great experience with service. The videos received with recommendations to include the details of the service itself are awesome. The ability to pay invoices prior to arrival is a plus as well. Time saving, to say the least. The service manager is very friendly and intentional on being present for any additional questions and / | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Willow Kanepeople are great and helpful- yet disappointing product! a brand new 2025 jeep. wirh 1500 miles and now it sits in the shop waiting for parts!!! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ sheila blickhanAndrea is the the best salesman there! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Francisco VillasenorAriana, the service advisor that helped us was very professional, knowledgeable and efficient. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Michael MaherQuick and easy routine service (oil change-tire rotation and inspection). Service agent “Hugo” was friendly and knowledgeable and had our vehicle back to us within about 2 hours. No pressure or upsells, he has some great suggestions and we felt he cares about our vehicle and us. Thank you ! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Anthony CaparulaDisappointed with service . Service writer was great. Service slow and my truck was so dirty I couldn't see out of the windshield | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Michael Avila3.5/5. Oil change took about 2 hours, however the wait wasn’t really the issue. It was more so the fact that when my car was brought back to the front, the worker left the oily floor paper and seat plastic inside so I had to throw it out. Not the end of the world but just seems a bit lazy and I would think that’s specifically there s | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ crissymc18This is now the 4th time I have brought in my car for the same issue and 2k later I am still having the problem and the car would not even start the next day after pick up. I called the manager for service and after asking questions I was being told no answer in a demeaning manner he simply hung up on me. Just tell me you don’t know | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ Tristan VictorGreat experience! Smooth process. I bought my first jeep here and they created an easeful and excellent service! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Rgarlick1Naomi is a fantastic service advisor. My car was finished on time as promised. She kept me informed via text and that was helpful. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ B. T.9/10 experience. Picked up a CPO 2022 Mega Cab yesterday and traded in my Silverado. Sales was good to deal with and didn't play games. I appreciate that. Called them over the phone and made a deal. Once I got there they honored the deal which was nice. Truck is great but need to bring it back. alignment is off. Thank you for your | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Ernie Golpheneegot in quick, Melissa was great.....over priced....for oil change, air filter ...... | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Edgar EstradaReached out on regards to a Ram RHO and requested the best price available. Mark Castrellon provided a price break down that was $10k over the sticker price. Keep in mind, that market adjustment price was not advertised on the web site. This is a very shady way to do business. Will definitely never visiting this dealership. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Cheryl DavidsonWe dealt with Hugo and he was very professional and kept us updated on progress! | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Rafael VerduzcoTake to long to fix diesel trucks after one month they never return calls but experience | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Joseph ShaneDave in the service department was friendly and took time to listen to the issue I was having with my jeep. He reached out to my extended warranty so I wouldn't have to pay out of pocket. They troubleshot the issues I was having verified it and kept me in the loop until it was ready for pick up and even offered after hours pick up | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Colette JacksonGreat!!! Enjoyed the buying process from everyone involved ?? | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ IsaacRyan goes down as the best salesman I’ve ever worked with. He was extremely transparent and kind throughout the whole process. Overall every staff member we interacted with was great. Ask for Ryan M. You will not leave disappointed! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Juan JimenezDropped off my car and they found the problem pretty quick. They provided me with a rental. They are very good with the keeping me updated! Got an update every day letting know what’s being done! Everyone there is so nice and such a big help! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Scott RobinsonThe Dodge team was very professional. Naomi inform me of everything going on with my truck anytime I reached out to her. Technician did the same and did everything I asked. Couldn't be happier. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Arlin MeyerGreat Experience buying this new Ram 1500 Limited. Excellent enthusiastic young salesmen who were very helpful (Charlie, Jeremy)Strong experienced and helpful Sales Managers (Kim, Mark). And great General Manager James who helped get the truck from an Autonation dealer in Texas. I strongly recommend the sales experience at this frien | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Alex ScottGary (Sales), James (Finance), and Mark (Sales Manager) were all extremely helpful in our purchase. We had a very strict budget that we needed to adhere to with our purchase, and they made it happen! Thank you very much for all of your help throughout the purchase, we love our new car! | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Diana CoronaHUGE shout out to Wesley and team out in AutoNation Dodge Valencia. He was patient, confident and knowledgeable. I am so happy I made the drive for my dream car! | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Mohamed OsmanThanks for your great service ???? | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Robert SaldivarThe whole team was on point. They made me feel very comfortable and informed on my purchase. Very clear and helpful in explaining all the documents before I signed. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ JC SolanoTook car in for an oil change, was seen right away and car ready that afternoon. I couldn't get to it that day so I went to the dealership the following morning. It's a black dodge charger, was very clean when I dropped off, but it was given to me with an unusual amount of bird droppings on the hood and windshield. The young man saw | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Rich lindkampVery pleased with the dealership! | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Joe CarrenoExcellent service very professional | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Elizabeth NunezServices on my vehicle were quick and Naomi and the Service Tech kept me informed all the way through | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ jorge gironAwesome team!! Matthew was awesome. Helped us get into our Truck!! #hemi!! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Erik KarapetyanHello, my name is Erik K. Two days ago, my friend and I purchased two pickup trucks from your dealership. I would like to take a moment to sincerely thank your Sales Manager. She was incredibly professional, courteous, and helpful throughout the entire process. We are extremely pleased with both the vehicles and the great deals we r | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Diana DavidoffI wish I could leave 0 stars! Don’t ever bring your car here for service! This was my third and last time. Each time is worse than the last. I got here for an 11:30 appointment to get my oil changed and tires rotated and it is now 3:00 and they just finished my oil change! They also lie about what they’ve done and how long it will ta | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jeff SpencerWhat a great experience dealing with Noemi in service. Best service ever, so helpful, thorough, and great communication. Thank you Noemi! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Sonny ContrerasI begin my review by thanking Gary for such a warm welcome and not even a tad bit close to a pushy sales man. Super kind and heard us out before the digging took place (i have experience in this area). He kindly transferred us to a friend of his who took over the sale because he had to go. We were treated just as good and better than | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Beata CzaplickiOmar and Wesley provided Excellent customer service, treated me like VIP and helped my dreams come true of owning a Jeep Rubicon | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Hugo AcevedoNaomi helped me with the servicing of my car. It had a recall and needed some check engine issues to be addressed. Naomi was beyond excellent in communicating with me and providing me updates. She was very nice and is an asset to the service department. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Gonzalo GuajardoOverall great experience, they got me approved when no other dealer had. Good staff, I drove an hr to get there close to 7pm and even though it was late, they worked with me, I was able to trade in a Honda, where again, no other dealer would take it since it was a lease. So with little down, bad credit, and a lease with about a year | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Jovanny HernandezI took my car to get service such as just an oil change and tire rotation, and as they were doing that, they did a quick thorough pre-trip inspection to advise me for my vehicle’s health on my brake pads life percentage. They also found a nail in one of my tires. They even checked my cabin air filter and was told is due for a new one | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ geo valmonteWonderful experience. They are very friendly!!!!! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Jill BorgThank you for an excellent repair experience! | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Bill GThe service associates are always friendly, knowledgeable and very helpful. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Samuel TooleyThe dealership was great from the start. Thank you to Andre, Kim, James, and Wesley. This was the easiest car buying experience I've ever had. Coming from out of the area, they provide out the door pricing when asked with no push back, and it was a very fair negotiation. Would go back no problem! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Joel Gacias Galvan Babyrev8!The sales representative Kamal should not be asking clients to go outside and start a physical fight with a senior Even if I parked wrong This was the worst experience, I was distracted driving home on that incident I’m going to talk to Hugo about the update on my car Not to be on an MMA w the sales representative Pls choose your pe | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Shawn WExceptional buying experience. Firstly, I love the no haggle approach to car sales. I drove 60 miles to get the car I wanted and would have been very annoyed if I couldn't get the price I expected. I arrived and the car was out front with Pedro, a friendly, informative and helpful sales rep ready for me for the test drive. The financ | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Heli SerratoI bought my Jeep Grand Cherokee here at the end of 2020. The buying experience was less than desirable, 3 out 5 stars. No problem. My real concern came when I learned that the extended warranty that I was lead to believe was the TOP warranty, just wasn't so. It's a second rate warranty that only covers about a third (1/3) of what the | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Mac StintonMy fiancé and I bought a truck here in January 2025. The truck already had bigger modified (cheap) tires when we bought it. In beginning of March the transmission goes out. They had sold their 90 day 4,000 mile AutoNation Certified and 125 point inspection guarantee to us and my partner even told the salesman, Wesley, the day he was | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Joseph LTricked into a lease and not willing to work with it to get me into a different vehicle (Substantially more expensive vehicle), and all before 24,000 miles my Jeep Wrangler Rubicon 4XE has had 2 major safety recalls, broken transmission pump, hybrid system failure x 2 requiring . This is more so a Don't get a lease, and don't buy a 4 | Read Full Review3/31/2025 12:00:00 AM | DealerRater
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★★★★★ Oscar ChavezVery quick turnaround on a recall appointment. March 2025. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Dan GeorgeThe team at AutoNation Dodge is great! This is the 3rd car I have purchased from them and they have earned my business! | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Joseph LozanoDO NOT BUY ANY JEEP 4XE (Especially wrangler). The service advisor is the only great thing about this place. Other than that, I'm not impressed. Tricked into a lease which cannot be broken. Before 24,000 miles, 2 Major safety recalls, complete brake flush, broken transmission, hybrid safety system failure x2, Hybrid wiring system rep | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Jorge LeonGreat service, Help and explanation on the issues of my vehicle Tony did an amazing job with the schedule for me to bring the truck and put me in a rental car | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Alf FQuick and easy, Melissa was a great help made the whole thing easy and fast. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ bruce bettelyounPrompt, friendly, and effecient. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ dannystanisDo not trust this dealership they are shady. I traded in a vehicle and asked them specifically if the loan went through on the new purchase. They guaranteed me that it is absolutely a done deal. I asked what happens if it doesn’t go through they said don’t worry it will and if it doesn’t the GM James will just call the bank and tell | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Toni HulmeI discovered through an online search that this dealership had a selection of vehicles not available at my local dealership. So, I drove 1.5 hours to Valencia, and it was worth the trip! They had several vehicles that I liked, and I ended up buying one on my first visit- a beautiful, high-end Grand Cherokee Summit. I found the sta | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Mike MarrsBuying experience was no pressure seamless all staff were nice attentive and informative management took. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Paul GGreat service and got help with the rental! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Pierre GhobrialPedro from sales was amazing helped me a lot with my test drive today and was genuine, not pushy at all. If I buy one of the cars he was showing me it would be because of him! Cheers! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Susan GilbertFriendly staff. Salesman Gary was excellent. He answered all of our questions and made sure we were happy with our purchase. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Nuri SakaryaReally good sales Ahmed and Finance Omar just bought my Jeep Compass today and they give me also full gas tank.Thank you guys | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ ChristophersAudioService department is great | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Anthony PelaezMy experience with service was wonderful. My service advisor came out and net me the minute I parked my car for service. He was very kind and took the time to find coupons for me to save me money for brakes that I needed. Everything was excellent, from the service advisor to the shuttle driver taking me home. I have taken my Dodge ch | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Jason GonzalesI had an extremely amazing experience with a couple of the team members. Kamal Was extremely courteous and understanding of my needs, he wanted to make sure that I got the deal I came in there for. Kamal’s type of customer service these days is Extremely rare, Kamal is the type of sales person that I believe is actually there to take | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ J SlavOil change - bought my challenger from this dealer, went to get my oil changed, which was purchased with warranty. Super smooth, quick, easy couple hours and done. Gave me a ride home and were willing to pick me up when my car was done. Much appreciated ???? Jake | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ todd terryEmployees AWSOME!! Prices OUTRAGEOUS!! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Alan ZuckermanFirst visit was a good one. The total cost was reasonable. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ joe vandermeerVery nice people, I’ve been the dealer in SFV and that was the worst service ever in the history of car dealers. The only issue in SCV was that KP one told me I would need a rental. But they covered it and got my recall done in a day. So over all it was good. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Vivian EskridgeTHE BEST PROFESSIONAL KIND CUSTOMER SERVICE EVER. THE SERVICE ADVISORS WERE THOROUGH AND HELP. DENNIS, THE SERVICE MANAGER WAS AWESOME. HIS TEAM ARE WELL TRAINED. VIVIAN E. COMPLETELY SATISFIED!! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ ARSVery pleasant atmosphere with very pleasant people. Definitely would recommend to anyone. | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Craig NortonWhile passing through Santa Clarita/ Valencia on our way from LA back to Seattle we had an issue with our Jeep and were able to get a quick early morning service appointment. The work ended up taking half a day and it was expensive but our service advisor was helpful, explained the work, gave us choices, arranged a shuttle to and fro | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Ruben GonzalezKristina she explained all .good service | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ PaulyThis wasn’t my first bad experience with AutoNation. I took my Jeep for service, spent close to $1,800, and they didn’t send me an Uber to pick up my car. This is horrible, especially the manager, Dennis Hern. I will never give them my service again! | Read Full Review3/12/2025 12:00:00 AM | DealerRater
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★★★★★ Maria TrangeloAs soon as I walked through the door, I was met by a very helpful Jaden. Then Mark recognized me from 2 years ago..he was in finance 2 years ago, now he is one of the managers, then the very helpful Wesley and Omar...they made me feel like family. No B.S., no hard sell, and they were also very helpful in deciding whether to purchase | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ bebert benbarukThe service department was excellent | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ M.Great buying experience! Charlie & Ryan in sales were amazing and so was Omar in finance! Everyone was so nice, helpful and explained everything! I love my new Jeep! | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Samuel SalazarService department is great quick in and out for a oil change. Thank you | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Dee OrtizGreat experience with the CDJR team in Valencia, even though they couldn’t fully help me (not their fault at all) they did a great job on other issues I had w my vehicle. Hugo was a great rep and very profesional | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ William BennettI really appreciate this dealership and their team. They very quickly identified and repaired my vehicle. My service advisor Melissa kept me very informed on every step along the way, which was way more than I expected. I’m really pleased with their repair service process. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Barron YamronFrom the salesperson to the finance manager to the GM, everyone was extremely friendly and helpful. The dealership and its employees were able to accommodate and work with me every step of the way to help me get the best deal possible for me. One of the best experiences buying a vehicle and would recommend to anyone looking for a Chr | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Sean GI had the most wonderful experience purchasing my vehicle here! Each person we dealt with was kind, patient and knowledgeable. We did not purchase on the first day but the Sales Manager Kim followed up with us to ask about our experience as well as to see what she could do for us to help make the deal.The salesman Francisco did not p | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Greg JohnstonFrom the time I ordered my vehicle I was always treated with courtesy and respect. Great people to work with. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Joseph AcunaQuality work , took my 2019 scat pack charger a couple times cause I haven’t had the best luck with it but luckily I got warranty and when I take for service , they always make sure it’s done right and I appreciated it . The last 3 years I’ve had Kristina as my service advisor and she always made sure it was done the right way and wi | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Lisa VillalobosGreat customer service by Franky and Pedro at Auto Nation Dodge in Santa Clarita. Franky and Pedro were very helpful and knowledgeable with great customer service. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ jim hurleyTony was so much help and professional and took care of my truck without hesitation. I usually deal with Bakersfield dodge and it’s painful and difficult at times, Tony made it so easy as if I was a daily customer of him I really appreciate Tony and the dealership and I will make the drive to do all my business with guys | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Evan DodsonOverall had a good buying experience at this dealership. Thank you. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ webmaster PaulThis wasn’t my first bad experience with AutoNation. I took my Jeep for service, spent close to $1,800, and they didn’t send me an Uber to pick up my car. This is horrible, especially the manager, Dennis Hern. I will never give them my service again! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ vrto najGreat dealer with great staff. The manager is amazing. She gave us a great deal on our truck. Would highly recommend them to anyone searching for a Dodge or a jeep. A++++ | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Tania WNaomi in customer service took care of my Jeeps oil change and it was ready before anticipated. Very happy | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Shannon BassPedro is an amazing salesman! He is very knowledgeable, friendly, and experienced. Love my new Rav 4! | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Eduardo “LALO” RamirezBrought my vehicle back to get struts lower control arms, had different options but I've had nothing but great interactions here. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Antonio AlvarezExcellent customer service, advisor Ariana always so helpful, she kept me updated. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ BarryMy first visit to Valencia Jeep for service and it couldn’t have gone better. Friendly staff & quick service. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Kevin PritchettThey sell lemon cars say they will “take care of you if anything goes wrong just bring the car back” not the case by far they will just argue with you and act dismissive about anything you have to say and they comment to call their service manager but he’s the one arguing and acting dismissive this is a dealership from hell and I fo | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Russ DGreat service, friendly and extremely knowledgeable. Tony, Jennifer and Kim are absolutely amazing ad well as Omar who insured me that everything will be taken care of. Kim is an amazing manager and Jeniffer is an excellent PR. . Tony in service department could have nit been any better. Thank you | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ eduardo valenzuelaThis team is always amazing and very flexible. Great job! | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Rodolfo SidonExcellent service, Tony and the crew took care of my pick up truck and always were in communication step by step. At the end my truck was ready a day before scheduled. Great job Tony Thank you ?? | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ A HalabyI have bought many cars from Frankie and Kim over the last decade. They manage to maintain both a personal and professional relationship with us to provide quality service and products. Frankie is a good representative of your brand. | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ MayraGreat customer service and communication is superb. I felt really comfortable leaving my car and I was updated almost every hour of what was going on. I will definitely be coming back here for any service. I am very happy with the customer service. It excelled my expectations. Nathaniel is a great asset to this company, and so is Hug | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Anthony CorderoAriana was by far one of the best customer service people that i have had the pleasure to deal with she courteous, professional and has always given me an update daily I mean, daily without a miss, it made me feel so confident that my car was being handled properly and that it was in good hands. She was fast to handle my rental car a | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Ermayati MarcumEveryone has assisted me wonderfully, Tony was the last person that was assigned to. He followed throughly even tho in his off days. LAST person was Ariana, she was amazing as well. The only concern was, the car would always have to stay 2 nights in each time at least. They provided a rental but it was a chaos with consuming the ti | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Julie MorenoGary and the management team were amazing! They were able to help me when no one else would. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Joe HernandezThis has to be one of the worst dealership I've ever delt with, I've taken my Jeep here 3 times for recall service and all 3 time I wound up taking it to a different dealership top have the work done. I will never retune to a AutoNation dealer. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Greg E. GiffordWith a great experience with AutoNation Dodge. I found a truck online and called to make an appointment. I showed up in the sales rep and sales manager were both ready to chat. There was no drama, and they were willing to work with me. They stayed late that evening to close the deal. Honestly, I was surprised by how pleasant it was. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jose PechGreat staff, very professional, very informative with updates. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Roopinder S. ChhokarThe sales team at AN Valencia CDJR did not waste my time. They were candid and forthcoming with their proposal(s) and showed willingness to complete the sale. Will return. Thank you Kamal, Kim, James and Omar. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Luis MorenoGood service mike is the best ?? | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Joseph Wilson BelloThank you to all the staff/crew that helped me make my leasing of the 2024 Charger Daytona RT pleasant and the best deal possible for me. From my sales associate, all the way to the managers and finance. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Karelin RodriguezNaomi was a great help. She answered every question we had. I would definitely be looking for her help next time I come in! | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Ernesto RamosFast and great communication throughout my visit | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Annabelle HinchmanI really appreciate how Naomi went above and beyond. She kept communication and was super fast in getting my car fixed. Amazing service! | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Renee KaehnyGreat service. The service writer was very attentive. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Eduardo SequeiraRyan was great!! Made everything quick and easy. Was in and out in 2 hours. Very straightforward service with honest answers. He got me in a 2025 Dodge Ram and I love it!! | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Guillermo BonillaThe service was great kept you informed the shuttle was great the driver was excellent. Thank you guys | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Carla HernandezAutonation CDJR Valencia has outstanding customer service. They go above and beyond. Especially my service advisor Naomi!!!! She’s the best!!! She has excellent customer service. I highly recommend them all to anyone looking to buy a new vehicle!!! | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ PORKCHOP HAUSERNice and friendly service from sales and finance | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Aleta PerezI’m changing my review rating from 5 stars to 2 stars — and only because the purchasing department was incredibly kind and helpful during the purchase process. However, once you buy the vehicle, the experience takes a completely different turn! I am beyond frustrated with AutoNation Jeep in Valencia and their service department righ | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Anthony JamesThis was one of the best experiences I’ve had when shopping for a car! Everyone was extremely helpful! Kamal (salesman) and Omar were very knowledgeable! They were able to get the deal done for me. I would give this place 10 stars if I could. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Joshua TreePhone calls returned, communication open, work was done ahead of schedule. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Ray DeWinterBrought RAM truck in for regular service. Technicians provided videos of the inspection along with recommendations, Service Advisor kept me informed via text throughout the process, and the service was completed when they told me it would be completed. Great experience overall. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Carmen AparicioExcellent! Very kind & processional, Explained thoroughly. I would recommend others to come to AutoNation. Thank you. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Chanta C. Wilson, EAI LOVE this team. Dennis and Ariana are everything and deliver time and time again. I can’t live without them. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ luis cabreraGreat service staff was very helpful and nice! they followed up with me continuously on the status of my wagoneer being serviced in which i appreciated. Also the service manager Dennis and Ariana were very kind. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Valerie GomezKristen was great, awesome customer service and very informative, will Be back definitely. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Jay HelmerRecall and oil change were very smooth. Communication was great | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Vasudevan VenkatesanHad a wonderful stress free experience, friendly and patient staff. It was good working with Omar,Kim and James. Even after the purchase, they have answered few questions to me. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Steven ButlerVery helpful and accommodating team. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Pete vizzaI was well informed, and called every day with updates. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Dawn TateI made the appointment Friday for Saturday 10 am service. I already knew what the problem was. Tony met me almost immediately when I arrived. I told him the problem, he informed me that he had to check to see if he had the part. Within 30 min. he said he found the part at another dealership. He also gave me the price I would be charg | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Cedar PalmsPurchased a vehicle from Autonation CDJR and it was a positive experience. Everyone was very professional and helpful. I would recommend this dealership to anyone in the market for a vehicle. The reason for a 4 and not a 5 is the actual time it took to complete the purchase process. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Mrs. HamesandwichThis is the 3rd vehicle purchased from Dodge that I have owned. So happy! Everyone is so nice and took care of business in a timely fashion. The trade in for my minivan was exceptional. I love my Hyundai Tuscan. My son surprised me and purchased it for me. Thank you Dodge. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Narek GaribyanIf you want to go to a dealership where you'll encounter salespeople who are young twerps and who judge you based on what you wear or how you look, then go here. The salesperson I was dealing with never bothered to ask me for my name, nor did he ever tell me his. Instead of asking me for my name, he felt it was more appropriate to ca | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Jerry DHugo was very knowledgeable. Handle me and my SUV with care. Thanks for the good service. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Mario De JesusVery helpful. Keep you updated about everything. Overall great service | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ jonalyn tchengThank you Tony, excellent customer service. He communicated well, updated me in a timely manner, easy to talk with. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Garik HakobyanMy new challanger would not start and after getting it towed to Autonation dealer , they were able to run diagnostics and determined the issue with battery. They quickly replaced it with brand new one undert the warranty and I was able to get my car back next day. Excellent service and professional staff. Thank you | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ enrique moralesOverall experience was top-tier Pedro and all those involved provided the best service possible and I felt blessed to be there overall atmosphere in the environment was immaculate. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Alejandra Lopez"Hugo Salazar best service advisor | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Vesta BrownI just purchased a 2025 jeep grand cherokee from Andre and Kim. They were true professionals assisting me through the selection and purchase. I made appointments and they were on time. All my questions were addressed. James was my finance quarterback. He explained in detail all the paperwork and transactions . | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Luna PeredoCalled to see if I could get pre approved before going to look at cars just to not waste time. They ASSURED me it wouldn’t be a hard inquiry and it was JUST a prequalification. TWO diff people told me this. Well, it was a hard inquiry and I also put it on a car I didn’t even want. My credit score dropped 14 points bc of this. I’ve be | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Rebekah KornfeldUpdated- We appreciate Naomi in the service department and her team for helping to coordinate recalls and repairs and make the process as seamless and stress free as possible. My husband and I had visited two other Jeep dealerships before giving Valencia a try and we're so glad we went to other dealerships first so we could compare | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Jared GrayGreat Car Buying experience! I will give an in depth review. Wes went above and beyond what is expected of a salesperson. He single handedly tracked down the exact vehicle I was looking for and ensured I got the best price for my trade! Additionally Omar was extremely helpful in answering questions and being super personable during m | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Mike O'RourkeExcellent service experience. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Michelle KerdoonWonderful experience purchasing my daughter's car here! Gio and the sales manager made the entire process a pleasant experience. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Michael CassioExcellent service! Very professional and greatly appreciated the constant updates/communication! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ ADAM ATTALLAMy service advisor Hugo was so helpful in scheduling my recall repair. We communicated over a few days when I was arranging to drop off my truck. I met him this morning to drop off my truck and the check in was so smooth and the repair was done in a short amount of time as promised. The truck was even washed for me. Kudos to Hugo a | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Cassandra WebsterTraded in my vehicle for a new Jeep Wrangler a few days ago and was helped by Omar and he was great! Super helpful, friendly, and transparent throughout the entire process. Despite there being multiple system issues that caused delays, Omar was frequently checking in and doing what he could to expedite the process. | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Erasmo EscobarThis place has a good variety of vehicles but they are only nice to you until they close the deal. They tell you want they need you to hear so you agree to buy but once you cool down and read the small print and you question them about it, they do not take ownership and basically you are on your own with the purchase, WILL NEVER do b | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Stephanie King-ClarkAriana put me at ease and kept me informed the whole time. Thank you to the mechanics who did the job as fast as they could given the holiday. My Bertha is happy now. Hallelujah! | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Mohamed KaggwaCustomer Care representatives are Award winning customer care and car service specialist. The entire team at Auto Nation is great ?? ?? | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Tricia Montero-EscamillaGreat job doing my oil change. Great customer service. Nathaniel was awesome. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Johnny BrevellGreat customer service they had my truck in and out the same day | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Kimberly GastaldiAriana has helped me with servicing my vechicle twice in the past year! She is extremely helpful! She always goes above and beyond! | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ John FosterlingOn time as promised, no suprises | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ maria alcalaMy car was repaired in a timely manner. Melissa was very helpful. Great customer service. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Garcia GarciaIll be very honest...at 1st we weren't to happy with how all was being taken care of, but Kristina did give us fair warning that our vehicle would take between 5-7business days to just be looked at. We had no choice, we were dealing with some oil leak and we were concerned that would get worse. By the 3 day in the shop she reached | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ William CaseStarted off bad with delay of parts, additional delays. Nearing 4 weeks I became “that customer “ and with Tony and the tech they managed to get the new trans in a few days before Christmas. They understood my frustration, didn’t take it personally and did an excellent job to my complete satisfaction with my crow eating apologies whe | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Ysabella EspirituSo easy to work with! I even got videos and photos during the process which was nice, everything got done within a reasonable time frame too! Thank you Hugo! | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Jose CamposGreat service, provided detailed information.. Tony in service department is excellent. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Monique ElwellThey were all very nice and accomodating. Good experience . | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Robert RendallThank you Valencia Jeep for your excellent customer service and efficiency. The work was done quickly and communication was excellent. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Skyler HagerDealt with the sales dept at this dealership. Kamal and Kim were excellent to deal with. Quick responses, fair negotiation, the sales discussions for the warranties/etc were presented but not pushy or overwhelming. They were able to get a whole deal done over the phone and internet, and my vehicle was delivered ahead of schedule all | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Yvonne LozanoMelissa my service advisor provided outstanding service, addressing all my questions and keeping me updated daily about my Jeep. I’m very satisfied with my experience at your service department. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Rich HThe team at Valencia Jeep, James, Mark and Syed, provided outstanding customer service and were a pleasure to work with. Very professional and knowledgeable. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Jeffrey HydeMade reservation on the website 4 days prior to the appointment set for 7:30 a.m. Needed oil change and tires rotated, and there was one minor recall item. Checked in at 7:31, received inspection video at 8:58, and was out by 9:30. Service Advisor Nathan kept me informed during the process - he came to me in person. I’ve had a co | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ MelGot an appointment within my parameters. Since I have been a long time customer, this was one of the best experiences | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Angelina LopezGreat people and great service. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ David ThomsonProfessional and kind service. I don't go anywhere else. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Karo BudagyanWonderful and friendly staff, they really care about customer service and made my first Ram buying experience the best. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Levon AkopyanEverything was great, special thanks to the manager Ani, who handled everything very efficiently and quickly. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Tyler DandleyKamal was great worked with me and got me in the truck I wanted! | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Sue ReffnerCustomer service was outstanding. Nathan kept me up to date on the progress of my vehicle. The shuttle took me to and from my appointment. Both drivers were friendly and professional. I was pleasantly surprised I even got a free car wash. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Veronica GuzmanMe encanta el servicio, porque realmente les interesa en ayudarte, cuando lo necesitas? Y me gusta que me Explican a detalle lo que pasa con mi auto. Son eficientes, Amables y rápidos. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Tony cunadoI dropped my truck off for a recall repair and general inspection. The team was communicative about what was going on. Their tech sent a video with the findings of the inspection, showing the results and explaining what was done. I found that to be informative and a nice touch. Best part, did not have any out of pocket expenses. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Merrill BarellaVehicle finished ahead of schedule. Nathan provided a professional and comprehensive review of services performed and services recommended at next service. It was fantastic working with Nathan and I will request him in the future. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Greg LewisAriana was excellent and kept great communications throughout the total process | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Jeff ShewbertGreat Service! Great communication | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ jacquell henryThe place is very neat and clean. Staff is very polite and helpful. Ariana was amazing she kept in touch with me the entire time my vehicle was there. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ iamlordhkNathaniel is really helpful. I have other concerns aside from regular maintenance and he was able to answer all of it and gave me options on how to resolve it. I appreciate that. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ J. ArredondoMy wife took my 2020 ram 1500 with a little over 30,000 miles to get an oil change. The service was done on November 27th and the truck was picked up the same day. The truck was parked and not moved for 4 days. My wife took it to work the following week and Monday of the week thereafter. We noticed fresh oil spots on the street where | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Frederick BeckI am hugely impressed with the service and professionalism of the staff and service leaders. Tony got me in for an appointment to correct a critical emissions recall that was blocking my vehicle registration which is due in 2 days so it goes without saying, service second to none. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ tli2001aWithin two months of purchasing the vehicle both my salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my transaction still, and the latest representative has stopped responding. If this is how guests are treated after a sale, then I would be | Read Full Review12/10/2024 12:00:00 AM | DealerRater
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★★★★★ Danny MadiganEverything was great! Melissa and Dennis went above and beyond. They always take great care of my daughter. Living half way across the country is tough, they make it easy! | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Carsyn CroneVery great experience with this dealership. The service was fast and the team was very kind. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Ian GalangGreat experience overall. Ani and Kim worked with me on my purchase. They are very informative and listened to what I need. They presented me with different purchase options which helped me make my decision a breeze. James did a great job putting together all the paperwork and explained in great detail what I am signing for. Mark was | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Juan JimenezDropped off my car they found the problem pretty quick. They provided me with a rental. There very good with the keeping me updated! Got an update every day letting know what’s being done! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Anthony OrtegaI was very pleased with how I was treated the service representative was polite and kept me informed daily on the progress of my vehicle. I will ask for Melissa in the future when I need any work performed on my vehicles in the future. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Freddy ArcosKamal was an excellent sales person, my wife was very picky on the car she wanted and even me was getting tired but he was very professional and was there the entire time to assist my wife with her vehicle purchase experience. I will be there again when I get ready fir my jeep. The process didn’t take that long after the car was chos | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Michael CruzGreat Service from the Service Technicians (Thank you Nathan!), maintenance mechanics, and all personnel at this Dealership as everyone was very helpful and efficient. Very accommodating and all around happy with how they have handled my service requests. Thank you AutoNation RAM! | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Tony LucenteService was super good & friendly. They stayed a bit late the night before Thanksgiving so I could get my truck back. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Robert WendlandtAriana was awesome, she did a great job keeping me informed and getting my vehicle repaired as quickly as possible (which was a complete engine change). I felt she had an invested and personal interest in getting my problem resolved and my vehicle back to me and completely repaired ASAP. She got the whole repair covered under warrant | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ William RobbinsDodge of Valencia is sharp, on the ball, had terrific service advisors and the best experience anywhere before | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Bob BesaThis is my 3rd purchase here and can't say enough good things about the sales & finance department. Great experience. That why I keep coming back. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Jaime JessupJames and Frank were very professional, efficient and accommodating. There were a few hoops to jump through to get my deal to work and I appreciate every thing they did to make it happen. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Shelbi OvridGreat experience at the service department. They always take good care of my truck. Hugo was amazing & was able to get me a rental car while my car was getting serviced. So glad we bought our truck from Valencia Ram. Thanks for the great customer service. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Todd ruthmanJames the gm and franki the sales person did a great job kim was very helpful and the financial person was very helpful. I have to say the James always goes over and above and I truly appreciate him and the dealership | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Diana PendletonAlmost Always a positive experience serving our 3 MOPARs. Ordered the part and it was in and installed the next day. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Steve BoothGreat Service at a Fair Price! Tony was- and always is- excellent, and understands my auto and financial situation and does his best to accommodate both. I SUPER appreciate Tony! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Kelly EdwardsGood communication and quick service | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ emmanuel estradaWesley was awesome! I was only able to come in late and team did everything they could to make sure I drove the truck home that night. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Juan BernalAriana made my experience as pleasant as possible. She’s the best. | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ tom carpenterTheir service has been excellent. Will be back. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Microgreens WebsiteYou are terrible. First you wanted to charge me almost $4,000 for a problem your technician diagnosed. Then I had to have my car towed to Carmax to traded it in. A mechanic diagnosed the problem and fixed it on the spot, and didn't even charge me. Either your mechanic in pretty dumb or you were just trying to rip me off in a big way! | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Satinder KaurElkshier is a very professional sales person. He helped me from start to finish. I would definitely recommend his service to my friends and family overall very pleasant experience buying new truck! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ C HenneberqueVery prompt service and pleasant people to deal with! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ timothy haleyTaking my truck into the dealership for any service has always been easy and pain free. The service advisors are always friendly and nice. They really care about the issues you and your vehicle are having and they do anything in their power to get it fixed as quickly and painlessly as possible. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Edgar LavagninoI rate the service at a ten Tony was very helpful and I am very appreciative of the support with the loaner vehicle . Thank you very much , Edgar Lavagnino | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ American BeautyCame in to get a Pacifica with Wes Elsworth, he made it super easy and pretty fast. I super appreciated his time management as we were buying with 2 toddlers. We Love the Family/Work Van! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jennie MarshService Tech Nate was very professional, polite and excellent communicator! Service was done quickly. Highly recommend. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Cris RGary Michaels is a top notch salesman who knows how to keep a customer happy. He's smart, funny and is easy to work with. Madison is really cool and seems to know a lot about negotiating deals. I feel happy knowing I had them both help me out and leave as a friend. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Armando DeLeonPositive place to deal with. Very professional. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ verby nixOmar took good care of me, the process was quick and easy. I'll buy another vehicle from Omar and CDJR | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Samuel CookI will always recommend this dealership to friends and family. The service is always the highest quality and professional. The entire staff make you feel good about buying or leasing a vehicle from them. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Andrea SandovalTony was wonderful, easy to connect with and helped me along the way | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Rosalie LewisVery good experience. Completed on time and Very courteous. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Robin HubbardI was very happy with the customer service, from start to finish. I've had a bad experience with parkway gmc and my yukon but both times I've come there with our truck they have been very honest, and very pleasant than you | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Samuel SalazarEVERYONE was great and helpful. Kamal did a great job and anhi very helpful. Shout out to Kim for making it work. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Karissa NguyenAriana was my service advisor and she was amazing! She was so kind, friendly, and caring, making me feel really welcome. Car troubles can be really stressful but Ariana made sure all my problems were taken care of! I’ll definitely be coming back because of her! Hope she gets a promotion soon! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Atiera JonesAl and the finance guy did an awesome job - give them all the bonuses and promotions lol, esp Al. They made it possible for me to take home my very first car, I’ve named her Jade. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Erik AlvarengaThe service was outstanding, Ariana's attentive to customer service was above expectation. She should get a promotion with a fat raise!!! Thank you ?? | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Child of GOD & JESUSGreat Service thank you! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Phil BroedelService Advisor was excellent. Showed he cared about me getting the best service for my vehicle and getting me the shuttle to get home. The mechanic did a great job with the work and did a great job on the video going over fluids and things that will need attention. My car was returned washed and that was great. Dealership was clean | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Joel GastilGood customer service, friendly staff | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ MichelleUPDATE 11/7/24: I ended up taking my car in today WITH an appointment and was texted it will now take 5-7 days BEFORE it’s diagnosed AND the techs who do the diagnostics don’t work on the weekends. So, my car I’m being told will sit today, tomorrow, & Sunday. My air bag light came on and the Manuel says to bring it into the dealershi | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Carmen GarciaUPDATE: Got a call finally from DENNIS and he is the most rude and so disrespectful person. Not sure how they thought to make him manager was a great idea. He would not listen to me and would speak over me saying "it did not happen in MY shop" Sir it is not your shop. A manger is there to listen and to hear the customer complaints an | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Carmen GarciaMy daughter took my Auto for service and was helped by Nat and she told me he was very helpful and nice. However since she took the car in my car got more issues that it never had before. First to the auto for maintenance and they change 2 batteries and lug nuts since it was needed when she received the car back it started to leak co | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Adrian LopezAs always amazing service from Hugo, also we received helped from Tony and Naomi, they were awesome too. The great service getting our tire fixed is always reflected by great management like Dennis, thank you everyone for superb job!! Service date 10/26/2024 We brought our Jeep for regular maintenance service and is not a surprise | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Amanda EspinozaBoth Kristina and Naomi were very professional and provided updates throughout the time my car was being served. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Dave KocipakTHE SERVICE IS GREAT HERE THE PEOPLE ARE HONEST, I HIGHLY RECOMMEND THEM | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Ramona LairdWe just got my daughter a pre-owned Jetta, and had a great experience! Kamal was so knowledgeable about the car, and was very helpful answering all our questions! | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Donna LambertonThis is my third time taking my car into Dodge for service and getting Naomi as my service personnel. It was a great experience! Naomi is always awesome and thorough I've had some terrible experiences at Dodge in the past and this visit by far was the best again! | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Wael DalganI dealt with Hugo , every thing he could do he did, he texted few times for the update on the car ??, easy to deal with and special thanks for Dennis whom he put his attention on the process so we didn't have to wait , I like to thank also Christina who help at one point even though she wasn't our service advisor , very helpful team | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Kamran AliService advisor did wonderful job, | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ KevinZelchEveryone was very professional and kind. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Louie DiazFriendly service very efficient and professional service department | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ hoyt2905They were quick to respond to any questions regarding vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ Dee NepI advised them that this was my 1st 10k service which was Warranty Service. He said “ok”. They charged me $154.00 dollars and they said they could not find Chrysler paperwork on warranty! They also told me Service would take one hour and I could wait. We brought the car in and they said it would be two hours as they were running late | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Michael CohenWould highly recommend AutoNation Chrysler of Valencia very helpful got an amazing deal even more than expected great customer service amazing salesman great managers all around pleasure buying a vehicle from them usually purchasing a car is stressful very simple with with AutoNation Chrysler of Valencia | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Dan PowersMy service advisor was very helpful at getting my problem resolved . She checked in with me frequently. Thank you kristina | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Dan DyerAlways friendly staff and timely service. And love getting the video updates of the vehicle’s service. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Adrian LopezAs always amazing service from Hugo, also we received helped from Naomi and she was awesome too. The great service getting our tire fixed is always reflected by great management like Dennis, thank you everyone for superb job!! Service date 10/26/2024 We brought our Jeep for regular maintenance service and is not a surprise that Hug | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Fred EvertsDo Not Get Service Here! Grease Spots on Visor (2nd occurrence) Brought my truck in for a routine oil change. As I was driving away from the dealership I noticed grease spots on the driver-side and passenger-side visors (photos included). I drove back to show them, and the service tech, Nathaniel Huiza, under manager Dennis Hern, | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Kaylah JacksonSuper smooth process getting my oil change and was able to get some work done in the lounge. Thank you for the great service! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Manuel ZuloagaEverything went well just that by the time I got this recall it was for vents in the radio,it couldn't be fixed because I have an aftermarket radio,the recall was issued this year,the van is from 2002 it's 2024 i doubt if anyone would still have their original radio but I was told there's no danger, they did the inspection and everyt | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Cory RebolledoThe management team is amazing and very accommodating when it comes to last minute needs and prioritization is a key factor with the CDJR Valencia family. Thank you for your hard work and efforts. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Adam A.When I dropped off my vehicle I was welcomed when I walked in the door. My vehicle was accepted I was out quickly. The dealership was communicative and my vehicle has been running great since it left. Thank you! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Danny StanisThis dealership has really gone out of their way to help me out including staying late to finish the deal. They gave me a great deal and was very happy. I would highly recommend using this dealership. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ LanceIf you're thinking about buying a car, I highly recommend Gary Michaels. He's incredibly professional and honest in his field. He doesn't just stop at selling you a car; he follows up on its condition after the sale and is solution-oriented if any issues arise. Finding a clean second-hand car in America can be really tough, but Gary | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Adrian LopezWe brought our Jeep for regular maintenance service and is not a surprise that Hugo keeps providing an excellent customer service, we really appreciate his awesome attitude, professionalism and honesty. Thanks a million Hugo. Service date 10/16/2024 Once again, I cannot thank enough Hugo for his hard work and dedication to provide | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Alan RojasThe service was so great! The area is clean and Melissa from the service department was so helpful and informative. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ robertolicea64Nathaniel was my service advisor and went above and beyond for me. I appreciate the way I was assisted during my visit and I would recommend AutoNation Valencia to friends and family. Thank you so much Nathaniel for helping me today I hope your team knows how great you are and thank you for everything you did today. | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ juan castroAutoNation Chrysler Dodge Jeep Ram Valencia! Service Advisor, Nathaniel was great guy through the process ! Thank you Nathaniel | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Triple Queen's Plumbing Inc.Parts guy by the name of Mathew was the star shooter today. I lost my pro master van key. I showed up to the lobby and was told to wait. I went looking and found Mathew, he grabbed the key, took it over to the service guys and told them to get started on the key. As soon as Mathew took over, I was in and out in less than 1 hour. If i | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Luis MartinezThe sales man Andre is amazing! He listened and helped us fine a perfect car for my family! I highly recommend this place for a new car! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Kevin BoshaeI had an extremely disappointing experience with their service. It took over a month to repair my vehicle, and throughout the process, I was repeatedly feed misinformed and even subjected to unprofessional behavior by the service manager, who raised voice and begin to berate me, and felt the need to kick me out of the dealership afte | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Anthony CorderoAnthony Cordero and Danny in financing were great they did everything, and more to make the deal go smooth and to make my family and I feel welcome and comfortable through the whole process. I'm glad Anthony sold me the car it runs great, and we are excited to be new owners !!! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Brandon DutcherNaomi was great to work with. She was very helpful and friendly. I also appreciate the texts and link to the service tech videos. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ VAM22Horrible customer service. No communication. Horrible vehicle. Stay away!!! Stay away!!! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Yi JinOur service advisor Tony was great! He was courteous and professional and genuinely wanted to get our car fixed and returned to us! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Jeffrey CooksonGreat communication. Thank you | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Ramon ParedesYour team did an outstanding job. My Jeep is running awesome. Thank you for your outstanding service and job. Tony did an excellent job keeping me up to date on everything with my Jeep. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Steve VillanuevaMelissa was great. She kept me informed on the status of my vehicle and I appreciated that. She was very friendly and professional. My overall experience with your service center was exceptional. Thank you. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ robertolicea64Best experience ever auto nation made it happen for me. Incredible deals strongly recommend they are amazing. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Gurpreet SinghMark, Kim and Syed were very helpful and accommodating. Originally I went there to test drive a used car but they gave me a phenomenal deal on a new Gladiator that could not reject, I could not be any happier. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Renee MarquezSomeone is always promptly there to greet you when you pull up. They ask questions and get you started right away. The waiting area is comfortable and a nice place to pass the time with water coffee and tea. The rest rooms are clean. If you need a shuttle the wait is never too long. The gentleman that always helps me remembers me eve | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ TOM VARTANYANHugo Salazar is doing a great job by providing daily updates and information regarding my vehicle; however, it is unfortunate to have my vehicle at the dealership for over 6.5 months with no remedy. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Michael DavidAnother great experience at Autonation! They take care of their customers here and there are no gimmicks or cheap up sales techniques. Had me in and out the door in about 2 hours for my service call. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Rick CerdaMy service advisor was Tony, he was very friendly and explained all services that my car was due for. My car is running great again. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ James AzzaritiI loved how professional the staff was. The General Manager James really makes you feel at home. I drove off the same day with a good reliable car. Only downside to this whole experience was the fact that they only have one finance guy. I feel bad for the guy honestly because he had so much on his plate , and I can only imagine what | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Donna AMy experience with Valencia Dodge dealership is great and disappointing. The service Rep Hugo is about the only reason I return to this dealership. He is all business, but easy to talk to and polite. He keeps you updated as much as possible (because of mgmt of the mechanics) thru text which I love. He is also always aware of what | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Stephany DebskiWhat a complete disappointment! Hugo completely ghosted my husband while he was waiting for our Jeep to be finished and made my husband wait longer than was needed. Who knows how long he would have been sitting there waiting if he hadn't asked Tony if the Jeep was done. That is just abhorrent customer service and is a dark mark on Hu | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ maria alcalaMy car was repaired in a timely manner. Nathan, Melissa and Hugo were all very helpful. Great customer service. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Chris AlmarazI recently had an outstanding experience purchasing my new 2024 Jeep Wrangler at AutoNation CDJR Valencia, and I can’t say enough good things about it! From the moment I stepped onto the lot, I was greeted with a welcoming atmosphere and a commitment to customer satisfaction that was evident throughout the entire process. My sales r | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Mike WHugo was very responsive and communicated well. They took my truck in, diagnosed and repaired the issue within 24hours. Not disappointed with that service at all. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Hope GiaconeEveryone that helped me was very helpful and professional and my car was done quicker than I had expected. It makes me very happy to be a Jeep customer! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Dylan MarshallHugo is the man! Thanks for all the help always | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ frty130After having to wait almost 2 months for an appointment to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and my appointment was for a drop off only. No loaner or rental cars available and I would be charged $610 for the diagnosis if they co | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ luis cabreraGreat service staff was very helpful and nice! Thank you | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ James RochaThe service advisor was very friendly and did a good job with communication for the most part. I received the vehicle back after the repairs with a check engine light which the person I told showed no concern for so I read the code myself and cleared it and left. After getting home, a check gas cap light came on, so I sent a message | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ gilbert arcasetasVery good service and always on time | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Maria RoblesA couple months ago, we took our jeep Cherokee to get checked because it was making a really bad noise when we would drive it, the manager came to check we asked if it could have been the service they had previously made instead of helping he would laugh and make us feel stupid for asking that simple question. That’s the start, they | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Jim SteckThe service department is awesome ! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Eddie LopezEveryone and everything is outstanding as always. I will not take my car anywhere else. Melissa is awesome. I don’t have a negative thing to say. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Don EasyYour team did a great job of getting this RECALL (Z46) done once the parts were available, AFTER only a almost 2 year wait, since I was 1st notified of this huge issue. I do know if it had anything to do with the DMV not going to allow my registration to be renewed until the repair was made, had anything to do with the quick response | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Rick TurnerProblem was handled in a timely manner. Staff was courteous and respectful. All in all it was a good experience!! | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Chris StuttsVery happy with my recent oil change. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Ivan BricenoI had a good experience at the Valencia Jeep dealership. Took my recently purchase vehicle car for repairs under warranty and the customer service was great and the mechanic did a thorough check founding some items that needed repairs. I drove off the shop very happy for the care they showed to my car and me. Thank you. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Tony QuartaroneJennifer was wonderful! I highly recommend AutoNation CDJR and their staff for all your sales and service needs | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Ryan SheppardUPDATE: After posting this review (previously 1 star) I had very positive experiences with Franky, Kim, and Hugo who helped me a lot in getting this resolved. I would have bumped this to 5 but every other person at the service desk took turns being the rudest customer service I ever encountered in person lol. Seems like there are jus | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Edward TorresProfessional and knowledgeable. My dealer of choice!! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gary SchmeichelThe staff are very friendly and helpful. Omar, Al, and Daniel were easy to work with and listened to our questions and concerns. They have a nice selection of trucks and a usable website to shop online. Email responses were timely. It was worth our drive to buy a truck from Valencia Auto Nation. Check them out. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Jeff BunacExcellent vehicle service and thorough inspection, highly recommended | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Jason SucheckAnother great service experience at the Jeep Dealership. The communication is excellent and the work was completed in the promised time frame. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Raven TrotterGreat customer service and very nice representatives were able to help me with my appointment with no issues ! I went in for oil change and inspection and they fully inspected my veichle and completed my oil change in a timely matter ! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ GNG GNGAutonations of Valencia Dodge is very friendly, helpful, knowledgeable and supportive of their customer needs. I have been a repeat Customer for years and would only trust this dealership to service my cars and guide me on future car purchases. James Garwick, General Manager knows what it takes to service his customers and provide am | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Ryan SheppardPurchased a vehicle on the condition, in writing, they would repair the broken radio (which I was told was already ordered) and replace a missing bolt cover. The agreement says I have 30 days to make the service appointment. They told me they would call me in the next few days. Never got a call. Took me 5 calls over this past week t | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ LucyFinancing department never answers and I cannot leave a voicemail for a call back | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jeff FredricksExcellent experience, wait was less than I was told, and the waiting area was perfect for myself and family. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ William BennettI really appreciate this dealership and how quickly they identified and repaired my vehicle. I had a trip scheduled and needed my vehicle fixed before I could go. They got it done and also kept me very informed along the way. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Anthony MelitonWas treated very unfairly, I Was told I cannot test drive there vehicle's especially a used challenger. It made no sense. I left very discourage to make any further Business with this dealership | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Tony IshouEveryone from the ground up was wonderful. Best car buying experience ever. Mark Wesley Daniel James all top notch !!!!! Thank u | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Roy MarshallJames Garwick, the General Manager, and his crew did a great job and gave me a very good price. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Dontcher BramlettI recently had the pleasure of purchasing a vehicle from AutoNation Chrysler Dodge Jeep RAM Valencia, and I have to say, the experience was exceptional, thanks to Ryan. From start to finish, the process was incredibly smooth and stress-free. Ryan’s professionalism and friendliness stood out immediately. He made sure to listen to my n | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ TIFFANY FRIEDMANGREAT SERVICE! I called the dealership and Jen set me up and appointment to get my truck to get the works , oil change , tire rotations , cabin filter and Ect( I pull a horse trailer and my truck has to be perfect )! It was seem- less! Hugo the service advisor was so very nice upon arriving at the drop off , took pictures of my tru | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Joe YoungI am pleases with the service provided by Nathanial. When I received the vehicle back I brought something to his attention that was missed by Service Dept. He immediately took the vehicle back and brought it to their attention to be correctly addressed. Joe Y. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Rebecca TapiaHugo was very helpful and great customer service ???? | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Eduardo DominguezGreat service. Very insightful and helpful when it came to the vehicle breakdown, also the techs video was very helpful in understanding how they took care of the problems and showing any recommended services that may be needed on my vehicle | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Victor VillarrealNathaniel kept me well informed on the status Great service | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Evelyne CastanoI had an amazing experience buying my new tuscadero pink jeep. Ryan helped us and made our order very easy! I recommend coming here to buy your car. Everyone was very inviting, professional and made us feel comfortable with our purchase. Thank you so much! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Dylan MarshallI want to just take the second to say this is the only dealership that doesn’t try to get you for extra money, don’t try to upsell you and tell you things that are wrong with ur car/truck when there isn't when going in for an oil change . Tell you what’s recommended and they move on. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ R. Ray BarnesI thought my service representative Nathaniel was great and I felt he had a genuine concern regarding customer satisfaction. Also, I really appreciated him keeping me informed as to the progress of my vehicle repairs. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Gladys ZarateIf I could give 0 stars I would. Not even a week after buying the car did it start having problems with smoking shaking and the engine light on. Not only that I took it in about three weeks ago and I call to get an update they keep saying they’ll call me back and never do!!! So no update no loaner car and I’m struggling to get around | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Derrick GordonGary who was our salesman did a awesome job | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Mitch KupchikYour guys' service advisor Hugo completely exceeded my expectations! He is phenomenal and very professional at what he does! Huge shoutout to him for getting my girlfriends Grey 2018 JEEP Renegade back on the road. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Adrian LopezOnce again, I cannot thank enough Hugo for his hard work and dedication to provide a superb customer service to his clients all the time, we thank HUGO a million times, we are always please to have him take care of our car, we highly recommend AUTONATION VALENCIA because they always provide great service, thanks again HUGO!! Servic | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ jacob louisMy truck got fixed and they washed it super good! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Citlalli RamosMy car looks brand new after the detailing service! The team paid attention to every detail, and the interior smells amazing. I’ll definitely be back. The oil change was quick and hassle-free. The staff also checked my tire pressure and fluid levels, which was a nice touch. Great service overall!" | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Marc StevensMy experiences have great. Naomi and Dennis are fantastic. They have taken the time to talk to me, explain what's going on, and contact the case manager about the issues with my truck. They are both gems. My issues, however, are about my 1500 Laramie Longhorn and the electronics. For such a beautiful truck I wouldn't buy another FCA | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Marat HunanyanHorrible, the car was there for almost 10 days and you guys didn't even touch it. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Dodanim Talavera-AdameMy experience in AutoNation was very good! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Ernesto LunaSi andan en busca de un grand cherokee vallan a mirar a Gary en jeep auto nation en Valencia recomendado 100x100 | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ James ResendizProfessional and Good Customer Service. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Marshall VioliFranky, Mark, and Daniel were the best. I was very impressed!! I am 61 miles away from your dealership and would drive there again to buy another car as long as those three were the ones that helped me. I was very happy all the way around. They worked hard to make sure the deal got done. I just can't say enough about your staff. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Vikki MezaI serviced my car on 7/23 for oil change and filters were changed. They recommended several additional repairs that were costly and I asked the rep what she considered to be the most important, she recommended the motor mounds be replaced and I was going to use a 25% special/discount promo that was emailed to me. I made the appointme | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Anthony HawkinsKristina was helpful and kept me informed. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Colleen HoffmanI was helped by Melissa. She was very friendly and professional. She answered all my questions and guided me through this process. I'm very happy I came for service at this dealership. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Sabrina TorreganoNice; and friendly environment, | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Peter RockwatersI brought my vehicle here for a warranty issue. While it was here, it was diagnosed with an "active leak" to the radiator. Since my warranty wouldn't cover it, they wanted $2260 to correct the "problem". But here's the thing, it never got hot or overheated on me. Not even after I drove the vehicle home from Valencia to Lancaster in 1 | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Calvin NoePedro was such pleasure to deal with I would recommend him and the dealership to anyone looking to buy a vehicle I had a wonderful experience | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Christopher RyeI had an idea of what I wanted when I arrived. Syed was not pushy and helped me expedite the purchasing process. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ L MThe service was excellent from top to bottom. My service rep was on point and kept me updated constantly about my cars service. The tech sending me a video of the work he did was next level. Very impressed, keep it up. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Ao WangExcellent experience with this dealership! Kudos to Pedro & Daniel for the smooth transaction. Highly recommended! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jess NunezFrom the moment I walked in I was greeted and quickly helped. They really make sure that you understand what’s being done to your vehicle . Very communicative. Definitely will recommend | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Oscar MedinaEverything was good until I had to pay for a rental. Then when I picked it up the visors had dirt or grease and on the doors. Yes, it wasn’t clean when I dropped it off but it seemed as if something was sprayed on the passenger side. Why didn’t I say something, my wife picked it up while I was returning the rental. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Daniel ArroyoPlease do not buy or get service done from these people! Manager Dennis is a piece of trash! We came to get our service done here and my wife and I heard him screaming at an employee there and it was so bad! This company needs to do better!!!! YOU NEED TO BE FIRED IMMEDIATLEY! No lie, I wish i could have recorded him ?? in my 20 years | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Sergio GonzalezNaomi took care of me while taking in my Gladiator for service. Great customer service from the entire staff would definitely recommend this dealership! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Danielle De'AtleyIf you are looking to buy a car, I highly recommend Ryan! He was so easy to work with and breaks the stereotype of a pushy car salesman. He was so honest and helpful! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ raf hechEveryone was nice and the check in and check out were very quick. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Malco MaganaWent in as a walk in to get my work vans oil changed, was out with in an hour smooth and easy | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Juan LujanThank you Hugo in the service dept for the great customer service. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kevin KellyI don't even know where to start. I've taken my 2018 Challenger here many times, thinking I could trust manufacturer certified technicians. When I first bought my car, I took it here for the first couple of oil changes, and they put the WRONG oil in it. The manufacturer requires Pennzoil full synthetic, and they put in a synthetic bl | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Luis TerceroAfter calling back and when prompted to speak to the Manager from my last review, I made a 2nd attempt to get my truck scheduled long story short they lied about my truck being able to get serviced in a timely manner after 7 days of my truck just sitting there they gave me a roundabout regarding the truck being modified with a lift a | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ William SevillaI want to thank my service adyshe did great and very professional. She should be the service manger of that dealer | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Adrian FohrenkamVery professional and courteous staff very helpful and informative | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Neal BrownNever will I go there again got 2 cars from them and tried for a 3rd mark is not the guy told me I’ll get approved and to sit 4 hours and be declined go to Chevy or Honda they get it done | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Gurpreet SinghCustomer service was great friendly people | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Frank WachterPedro was excellent. Absolutely no pressure at any time and really created a stress-free experience. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ David ZancanaroMelissa was great to work with. She kept in touch doing the whole process. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Lisa GreyThank you, Hugo, and the entire service team for diagnosing and resolving the issue and for the quick return of my Jeep. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Art AvagIf I could give this place (service department) 0 stars I would. The experience I have gone through is abysmal, the way issues are handled, the communication, the customer service, etc. The only positive experience in this dealership I had was the sales agent who sold me the car, but you can see why, they needed the sale. I had 3 dif | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ The Super Dave Dog Show!I was on a road trip and needed an oil change and all of my fluids checked And filled with a tire rotation In my 2023 Dodge Ram Power Wagon. I was on a tight schedule from San Francisco to San Diego I scheduled an appointment for 9 AM At Power Dodge and Chrysler in Santa Clarita, California. Melissa was my service advisor and told me | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ yalda avilaHugo was our service advisor, who was helpful from the first encounter via phone. He kept in contact throughout the process, updated on part status, when the car was with the hybrid tech and when the car was ready. Very smooth process. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Maria gonzalezI love the professional and personalized customer service I receive at this dealer. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Derick kingslygreat communication. Recommended what was necessary and pointed some concerns that were not top priority | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Gladys ZarateThis place was great and was able to help us with buying the vehicle we wanted with no problems at all, THANK YOU | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Belinda AngeliSo I walked half the way I took the bus I was tired I said you know I really want a vehicle today and I looked at my daughter and said let's go get one I believe we could we walked up to the place I realized I was in the wrong place then they said don't worry we'll get you in a vehicle today they will put you in one right away be re | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Leah ForrandIf I could leave 0 stars I would. I had a warranty repair that needed to be completed, and I told the service advisor it would be going through my extended warranty. I was told, “Not a problem, as soon as we know what the repair is we’ll submit a claim to the warranty company and get it handled”. A week after my car was dropped off, | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Oscar MedinaBest service I’ve had in sometime, I drove 52 miles to Autonation Jeep, because Hunter Jeep has the worst customer service. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ mario rodriguezit was great expierance getting my son 1 st car . everyone was so helpful | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Anthony HarrisAutoNation in Valencia is top notch from customer service to the best deals/prices. I bought a truck recently and had a tremendous experience all the way around. I highly recommend Auto Nation in Valencia! | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Jen OtzenDennis and James are professional, kind and do what they say. Great experience at Dodge Valencia | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Chelsea YoungWe just purchased a car from here and we had the best experience. James and Anthony were amazing to work with. Top notch customer service. Highly recommend working with both of them if you’re in need of a new car. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Rich RoblesGreat knowledgeable and friendly staff. Thanks so much | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ blake reganI am thrilled with my purchase at Chrysler Dodge Jeep Ram, and my salesman‘s name was Andre Almonte. Very knowledgeable. Very kind. Very patient. Great sales manager, Kim, financial, Officer, Jennifer and service manager Hugo all are very courteous and professional. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Shant Baboujian L.Ac.Lovely people made it very smooth and easy to get into my Jeep Gladiator. Other dealerships I’d been too didn’t seem like they wanted to be working, but the folks at CDJR Valencia were smiling from their eyes/hearts helping me get what I want. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Robert CopeI realize the supply and demand has had some problems over the past few years but AutoNation has went above and beyond to help me get my vehicle up and running as soon as possible and I am grateful for Hugo Salazar for keeping me updated throughout the process, he is an asset to your company and I will certainly recommend all my frie | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Paul KochieI asked for OEM wiper blades during my oil change and the replaced them with wiper blades that are made by Mopar but not were not the style that came with my car. I complained when I saw their error and they said that they used OEM wiper blades and I explained that the blades that they put on the vehicle were not the type that came w | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Jacob EmanuelMy service provider (Tony) was fantastic. He was very understanding about a last minute change in my schedule and got me in shortly after at a time that worked better for me. Once I was there, he got me out sooner than he had initially quoted me. My only issue is that one of the techs that worked on my car must have accidentally got | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Jean BrowningAwesome salespeople and finance. This was the second vehicle bought through Autonation and the experience was great! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Steve KellyEasy online service booking process. Fast, friendly and efficient car drop off with Naomi (service advisor) Kept up to date during process via text / photos. Alerted when car ready for collection. Probably the easiest, fastest and most frictionless Service appt experience ever. Huge contrast to the old days of waiting in line, sitti | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Mohamed KaggwaHugo in an Award winning customer care and car service specialist. The entire team at Auto Nation was great ?? ?? | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Cesar FloresEverything went smoothly! They were very nice ! Definitely will come here every time ! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Nita J Love TVEverything was great and smooth when it came to purchasing my Chrysler Pacifica! Kamal was a great salesman and made sure that the process was a good experience for me! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Pnina EvansYes, Melissa Gonzalez is amazing at her job. Smart, intuitive and great at communication. She deserves a bonus. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Shant BaboujianAni, Kim, and Daniel were great! I have been shopping for a gladiator for a year. Lots of research, been in and out of and in communications with many dealerships across Southern California ... the experience was so pleasant that I leased the vehicle on my first visit with the people at AutoNation CDJR Valencia! They’re happy to be | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ bruce rakeTony was excellent. He made sure my parts were in before my appointment and I was done within three hours after I delivered the vehicle | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ dad owes you 20 bucks for leaving the movie earlyWow..they never cease to amaze ..got an immediate appointment and my man Nathan ?? really is a blessing ?? ..top notch service..keep it going young man | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ David CarenHad an error pop up on the screen of my truck saying the infotainment system required service. Booked an appointment on line. My truck sat for a week until the tech that knows how to fix it could get to it. No loaner offered. You may be short staffed but at least work out your scheduling so I can bring my truck in once the tech is a | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Steve UscioI brought my daughters car for battery service. No complaints. My service representative was friendly, knowledgeable, and professional. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Brad RosenfeldGreat experience and super easy. Ani in sales was fabulous. Their finance guy was fabulous as well. Super knowledgable and knew his stuff. Highly recommend.... | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ edwardsalcido.esReally nice people and Gary was really professional and friendly. Had some problems with my Range Rover after a month. It needed an air compressor. | Read Full Review7/9/2024 12:00:00 AM | DealerRater
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★★★★★ Mark Wheeler2020 RAM 2500 Recall Fuel pump replacement took literally two years for the parts to come in. Dropped it off this morning for appointment. Was first said to be a 1-2 day repair. Now they say it will take 3-5 days. Claimed shuttle service had a line of waiters. They offered a Uber, that they called. Uber showed up, got off the lot, a | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Maria PonceI had a great experience at AutoNation over the weekend, specially with the Finance Dept Danny L took his time and really went the extra mile for us. Will definitely recommend AutoNation to all my family and friends | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Kari CuevaThis service center had my vehicle from May 21 to June 15 fixing issues that were the result of a failed repair done at a different Chrysler dealer. I had to have my engine replaced and the engine replacement only lasted 3,000 miles before I had to tow it to this dealer. I told the service team that the battery light was also coming | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ jjtEverything was poor. In person was poor. They forgot to give me proper documentation and now I'm waiting for call backs and they never call back. Nothing was quality about my experience. | Read Full Review7/2/2024 12:00:00 AM | DealerRater
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★★★★★ Guy RamsdenHorrible service!! The service guy was nice nice. He informed me that my truck was in quarantine for 9 days!! I will never take my truck there again. Service SUCKS!! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Jaime SandovalEveryone was polite and helpful they made sure I got what I wanted and needed. They made sure that everything meet my expectations as well. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Jose OchoaThis dealership makes it easy to buy your dream car, please look for Ryan and Kim they will take care of you. The the only bad experience we had was with some guy name Pedro, he didn’t even try to show us the car or try to sale us the car he literally asked what down payment we had and when we told him he lost interest, we stepped aw | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Eduardo MataExtremely Disappointed with Service - Over a Week with No Updates I am incredibly disappointed with the service I received at AutoNation Chrysler Dodge Jeep Ram in Valencia, California. I dropped off my truck last Tuesday, and as of today, over a week later, they still haven’t diagnosed the issue. I have been carless all this time, | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ robert saundersThank you to everyone that helped me buy my dream truck you guys are amazing and made it a breeze from start to finish. Pedro was the best and was able to answer all questions and made it a great experience | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Dennis CuellarOur buying experience with Ryan was the best we have ever experienced. He was very patient answering all our questions, was very professional, knowledgeable and attentive. The rest of the team were also great to work with. This dealership was very organized and made an overwhelming situation feel so much more easier. Fantastic cu | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Luz MartinezNaomi and Hugo did a great job of keeping me updated at all times of my vehicles repairs. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Scott ErvinScheduled an appointment for a back seat that wouldn’t fold down. At the dealership, was told it would be 4-7 days. No offer of rental car. On 7th day after minimal response to texts with the service rep, had to pick up car because we needed it. Was told the 4-7 days would reset once we rescheduled. No work had been done other than t | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Herb WilliamsWorst service manager and service department. Why ask for my opinion .Auto Nation Dodge is just going to ignore it. Same way with the Manufacturer. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Renee BerglundMy service rep Kristina kept me up to date with my auto repairs with text messages. I appreciated the online “service needs” page, which showed what repairs were needed, if they were urgent and what the cost of the repair would be. I am very grateful that they were able to repair it quickly once we knew what the issues were. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ aidesalazar13Service was great! Hugo is always keeping in touch and giving me updates on my vehicle as much as he can. I know my car issues have nothing to do with the staff but overall happy with the service | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ Kevork OrdoghlianDon't bring your car here for service if you don't have extra cars. Attempting to make a service appointment for my 4xe Wrangler due to it having a software update/recall that should only take the single day; as well as other issues they could not solve in previous repairs. After speaking with Dennis the service manager after leaving | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Mr. WizzardExcellent Service... Have to admit I was a bit leery at first due to a visit years ago, but today's experience was quick and efficient. Hugo's attentiveness goes beyond a 10. Glad to see how much the service department has improved. Will recommend to friends. See you in 6k miles. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Chris PeytonGreat facility and better people. Not your typical car sales experience. Andre was awesome and very helpful. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Scott andersonThe service was great, quick and responsive. I am not sure all the suggestive maintenance was needed and the cost seemed quite high. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Minnie NevarezExcellent service all around! Naomi ( service advisor) was superb!!! Will be taking my jeep for the next service. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ TONY SANZOOur car was repaired quickly and Kristina is a great customer service representative. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ selvyn.mejicanosService was perfect, worker was attentive and kept in touch with me with updates all day. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Hailey ClarkDid a great job of keeping us up to date on the status of our vehicle. Great communication. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Fernanda DeulofeuLogan Pohl and Jennifer Klugman made the experience super easy and fast! No hassle back & forth! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ FernandaSuch a fast and easy experience! I will definitely tell everyone about this place ! Logan was the best! | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Doc AVery friendly, professional and efficient with my new car purchase. I wouldn’t hesitate to be a return customer or to refer customers. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jose SolisManager Kim is the best!! She’s very helpful and honest.. Recommend 100% | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jim RussumThey did a great job with my recalls, provided a video of the condition of my batteries and tires (both good) and also washed my truck. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ KZ KThe dealership reception and overall employees /services were satisfactorily. I will come back for my car service.. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Valerie GomezNathaniel was great, awesome customer service and very informative, will Be back definitely. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Raych MonService advisor Jennifer Lopez gave me a very bad experience, she does not pay attention to details, misquoted informations for diagnosis, made sure the car took longer about 10 days before a shifter change done, the parts was 50 dollars and service was quoted for almost 600. called twice that car will be ready the following day aft | Read Full Review6/1/2024 12:00:00 AM | Google
