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Santa Cruz Chrysler Dodge Jeep Ram

Santa Cruz Chrysler Dodge Jeep Ram

★★★★★(25)read reviews
1616 Soquel Avenue, Santa Cruz, CA 95062
(831) 706-2960 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: ClosedSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Santa Cruz Chrysler Dodge Jeep Ram

Santa Cruz Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs. 

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (831) 706-2960 today to schedule your next appointment.

Our technicians at Santa Cruz Chrysler Dodge Jeep Ram are ready to help you!


BAR # ARD 35673
Phone # (831) 426-5100
Business Link Logo

Santa Cruz Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Santa Cruz Chrysler Dodge Jeep Ram today at (831) 706-2960 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Helene Finney
    Despite posted service hours of 7:30am - 6pm, the latest they will schedule an appointment is 11am because all of the technicians leave at 3pm. I do not recommend this location. | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Jason shrauger
    The manager was rude and wasn't any help he talk down to us. He told us we are all over the place and basically told us go somewhere else for help . Worst experience ive had a a car dealership. The young man that help look at the car was awesome and really nice before the manager came out and took over and basically made us feel lik | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Alberto Barragan
    One of the worst experiences ever, the fact the service technicians lied to me and said my brakes had been replaced and to find out later by my own mechanic they lied on paper is beyond disbelief. The manager “Mark” is also at blame he didn’t even have the balls to admit his people did me dirty when I showed him the paperwork, not on | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Rachid Kasmi
    Horrible service, we bought three cars from these people and our last car which has cylinder gasket problem they wouldn’t fix it, stating that they only had three technicians and it would take a month to fix, after we said it would be ok they said well we just can’t fix it here, and that we had to take it to another dealershipship, t | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Jadick
    Hi there! A few weeks ago, my trusty 18-year-old truck met a tragic end — not in a dramatic high-speed chase or off-roading adventure, but while parked peacefully, minding its own business. Enter: a drunk driver. Exit: my beloved truck. (Don't worry, I wasn't in it — which is both a relief and probably the only silver lining.) I had | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Crystal F.
    This is a wonderful Dealership. I would give my experience with Lexi as my salesperson a 6 out of 5 stars if I could! She was very sweet, respectful, and great to work with. She went above and beyond. I love my new car! | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Robert Schultz
    My girlfriend and I had a pleasant experience with Santa Cruz Volkswagen. We worked with Lexi, who was very considerate and knowledgeable. She listened to our needs and found us the perfect vehicle for us. We will be doing business there again. | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Alya Grisson
    I'm not one to write bad reviews but my experience here was disappointing to say the least. I arrived wanting to look at a few vehicles and I was approached by a girl by the name of Lexi, she looked lost when answering my questions almost as if she wasn't confident in her answers and to be honest she seemed annoyed by my questions an | Read Full Review
    10/6/2025 12:00:00 AM | Google
  • ★★★★★ Summer Mayo
    i went into voltswagen yesterday after getting a call from lexi asking me if i was still interested in getting a car and of course i was due to a bad situation i was in in june with my last vehicle i explained my situation and she was confident in getting me into a vehicle so i went by she already had a car pulled up she was very fri | Read Full Review
    10/5/2025 12:00:00 AM | Google
  • ★★★★★ Melyssa Perez
    Extremely incompetent management. I escalated my issues with the owner and no response. No response after four phone calls, asking the manager if my $1,800 transmission service was billed to my bumper to bumper third party insurance after confusion on their end, and they still haven’t provided it after emailing them several times as | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Schlotthauer
    Pablo, Charlie, and Joe all took care of me and helped me get the car I wanted. They all worked hard and when it came to make a deal, they didnt push or pressure me into anything I didnt want. Really, all you can ask for at a dealership! | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Katie Larson
    | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Katie Larson
    10/10 to never again. Communication was anything but great. Left in tears | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Albert DAmico
    I would NOT buy a used car from here!! I brought the car back two weeks later about the suspension being really rough and loose feeling. Joe the service manager told me to take it to Big O Tires who they are contracted with, to have it checked. After Big O’ having the car for 3 hours tells me the problem was the subframe bolts were | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Katie Larson
    The customer service was very unprofessional. Manager made experience worse. During unfortunate circumstances I was treated very poorly and made out to be the problem who wanted free work. The lack of empathy for receiving car back with a new issue that was not originally there at drop off was insane. The education provided of this n | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ G-Dawg Moreno
    I called around 11am and talked to someone in the parts dept. who said they would put the parts in will-call, but when I went to pick up the parts there was no parts set aside in will-call. Luckily the young man that helped me around 5:30 pm at the Parts desk was able to look up the parts and find it for me. | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Vicente Soto
    | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ djengis khan
    Have been there a couple of times to service & perform recall repairs on my ID4. They stick to commitments, always professional service & on time. Recommended ! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Carmelinda
    They were super helpful with great customer service. Luis was very friendly and authentic and we got a great deal! | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Michael Dennis
    Luis and the team were exceptional. Made us a great deal on a great car. Five stars! | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Andreas Niarchos
    We visited the dealership on a Saturday. We had a rental VW Taos and an important family item had fallen in the hole for the ISOFIX seat belt and we could not remove it, while soon we would have to give back the car to the rental company before flying overseas. The service center was closed, so I addressed our problem to the sales te | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ JRE
    I had a good experience buying a used VW e-Golf here. They let me borrow the car overnight so I could play with the cargo area and make sure it would fit my upright bass. I found a few other e-Golfs for sale around the Bay Area for less, and they were willing to work with me. By the time I was ready to buy, those other dealers were | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ c D
    Wow, Just wanted to purchase a affordable good quality car for our daughter. We made an offer on a used vw with116000 miles and recieved a valuable lesson from the sales and general manager about making an offer with a Kelly Blue Book value or what the general manager called "The Book". The sales manager drew us nice pictures and num | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Donovan Santellan
    | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Laura Cordero
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
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