About Lakeland Motors, LLC
Lakeland Motors, LLC is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (863) 226-0844 today to schedule your next appointment.
Our technicians at Lakeland Motors, LLC are ready to help you!
Lakeland Motors, LLC is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Lakeland Motors, LLC today at (863) 226-0844 to learn more
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★★★★★ Dirt MasterJason is the best parts guy of all time. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Dirt MasterJason is the best parts guy of all time. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Jean-Sébastien OBERI placed an order for parts for my Jeep on March 14, 2025 (Order 784716). I made a bank transfer on March 17, 2025. My order was cancelled on March 25, 2025. I’ve sent multiple follow-up emails to request a refund, but nothing has worked ! This situation is completely unacceptable from this company ! | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Jean-Sébastien OBERI placed an order for parts for my Jeep on March 14, 2025 (Order 784716). I made a bank transfer on March 17, 2025. My order was cancelled on March 25, 2025. I’ve sent multiple follow-up emails to request a refund, but nothing has worked ! This situation is completely unacceptable on the part of this company ! | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Tessa BrewerTucker was a great help and knew exactly what I wanted and made it happen! The finance person and manager were also amazing helping me get exactly what I needed! 10/10 recommend! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Tessa BrewerTucker was a great help and knew exactly what I wanted and made it happen! The finance person and manager were also amazing helping me get exactly what I needed! 10/10 recommend! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Shore.robin16It was a great experience very friendly and welcoming. My kids were excited to get the sell’s man his first sell. | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ Jeff HLakeland Chrysler Dodge Jeep Ram made things easy. Well worth the drive. Worked with 5 other dealers before ending up at Lakeland. They were the only ones that were willing to work with me on new vehicle pricing. Tyrin and Joel had me in and out in less than 2 hours. Will be doing all future business deals with this crew. Thanks al | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Jeff HLakeland Chrysler Dodge Jeep Ram made things easy. Well worth the drive. Worked with 5 other dealers before ending up at Lakeland. They were the only ones that were willing to work with me on new vehicle pricing. Tyrin and Joel had me in and out in less than 2 hours. Will be doing all future business deals with this crew. Thanks al | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ al plumleeI have bought 5 vehicles from Lakeland Chrysler Dodge Jeep over the last 22 years, and have been very happy with those vehicles. However the service department has gone from bad to worse over the years. The customer service is appalling, and no one takes accountability for their actions, or should I say the lack thereof. The common p | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ al plumleeI have bought 5 vehicles from Lakeland Chrysler Dodge Jeep over the last 22 years, and have been very happy with those vehicles. However the service department has gone from bad to worse over the years. The customer service is appalling, and no one takes accountability for their actions, or should I say the lack thereof. The common p | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Andre AgostiniAdrian P and Justin Purdy were amazing help me get my new gladiator the experience felt great???? | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Andre AgostiniAdrian P and Justin Purdy were amazing help me get my new gladiator the experience felt great???? | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ PleXic KingzMoe was great help ! Was able to get me in to a new vehicle with full warranty coverage for same as what I was currently paying. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ DaniDrove from out of town to specifically check out this dealership. I knew right away I wanted to purchase a dodge challenger. As soon as I got to the front door, Mr.KJ greeted me and got my car buying process started right away. I was so disappointed to hear that the car I really wanted to drive (that I had saw online) was currently u | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ PleXic KingzMoe was great help ! Was able to get me in to a new vehicle with full warranty coverage for same as what I was currently paying. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ DaniDrove from out of town to specifically check out this dealership. I knew right away I wanted to purchase a dodge challenger. As soon as I got to the front door, Mr.KJ greeted me and got my car buying process started right away. I was so disappointed to hear that the car I really wanted to drive (that I had saw online) was currently u | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Tisha bakerGreat service. Took his time and was pleasant to work with. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Tisha bakerGreat service. Took his time and was pleasant to work with. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Allison MTo be fair, I absolutely love my Jeep. To keep it real, this dealership is why I hate dealerships. If I didn’t have the threat of my dad being a former salesman and his presence, I’m sure it would’ve been a different experience while buying. They made sure everything seemed great and they’ll help with anything during that process of | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Justin ChewningI went from a lease to buying my truck. I was told it had unlimited miles for my lease, it did not. I ended up purchasing said truck. They wanted me to trade it in for a new truck. I went back and forth. I Told them what I wanted and when they told me they had that specific vehicle I went back against my better judgment. Long story s | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Allison MTo be fair, I absolutely love my Jeep. To keep it real, this dealership is why I hate dealerships. If I didn’t have the threat of my dad being a former salesman and his presence, I’m sure it would’ve been a different experience while buying. They made sure everything seemed great and they’ll help with anything during that process of | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Justin ChewningI went from a lease to buying my truck. I was told it had unlimited miles for my lease, it did not. I ended up purchasing said truck. They wanted me to trade it in for a new truck. I went back and forth. I Told them what I wanted and when they told me they had that specific vehicle I went back against my better judgment. Long story s | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Dalion KeyngBought a used tundra from this Dealership and the customer service was pretty good. Had a few issues but after talking to the GM he took care of the issues with no problem. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Dalion KeyngBought a used tundra from this Dealership and the customer service was pretty good. Had a few issues but after talking to the GM he took care of the issues with no problem. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Wanda OwensTommy and Cooper were friendly, knowledgeable but not pushy. We are very pleased with their service and our car. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Wanda OwensTommy and Cooper were friendly, knowledgeable but not pushy. We are very pleased with their service and our car. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Gem5 NunyobizFront desk customer service leaves me wanting to offer a course in how to provide adequate (not even steller, but adequate) customer service. Lol. I used to train new hires for that, and I was underwhelmed the 3 times I was there. One of the front desk staff was really good at follow up communication while I was waiting for my dad's | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Gem5 NunyobizFront desk customer service leaves me wanting to offer a course in how to provide adequate (not even steller, but adequate) customer service. Lol. I used to train new hires for that, and I was underwhelmed the 3 times I was there. One of the front desk staff was really good at follow up communication while I was waiting for my dad's | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Luis RosarioDon't trust their online inventory thinking you can go and see the vehicle you want at this location. Their inventory includes vehicles from other dealerships throughout the State. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Luis RosarioDon't trust their online inventory thinking you can go and see the vehicle you want at this location. Their inventory includes vehicles from other dealerships throughout the State. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ EHZ OUTDOORSTucker our salesman was great. We dealt with the sales manager and finance no pressure whic is refreshing. I feel we got a good deal. We would reccomend Lakeland Jeep. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Audrey HanleyDylan was great. Helpful and honest. Highly recommend dealing with him. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ EHZ OUTDOORSTucker our salesman was great. We dealt with the sales manager and finance no pressure whic is refreshing. I feel we got a good deal. We would reccomend Lakeland Jeep. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Piper Gates (Piper)I thought I got a great deal till I reviewed the paperwork. I've called a dozen times & shown up two times to the dealer. Al the finance guy they say I must talk to is out or not there. Voice mail is full & Finance manager says she knows nothing & can not help. I bought a car for $6999 all the paperwork said $6999, everything we agre | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ S FitThey were very apologetic that they dropped the ball in the service dept. I took it in for a software update. Wanted a rotation and alignment. Get a call an hour later that it needs a tire and for safety reasons can’t do an alignment unless I change it. They assured me they had the tire in stock. I said go ahead and change it. Keep i | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ ambiorix rodriguezWorse place ever! Communication it’s horrible! I took my car there for something and they did whatever they assume it was what i asked for! Didn’t give me the diagnostic i asked for and then try to say they have to do another and asked me to paid twice for each! The first one was an inspection that i never ask for! This are the pla | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ ambiorix rodriguezWorse place ever! Communication it’s horrible! I took my car there for something and they did whatever they assume it was what i asked for! Didn’t give me the diagnostic i asked for and then try to say they have to do another and asked me to paid twice for each! The first one was an inspection that i never ask for! This are the pla | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ sirlumppyI thought I got a great deal till I reviewed the paperwork. I've called a dozen times & shown up two times to the dealer. Al the finance guy they say I must talk to is out or not there. Voice mail is full & Finance manager says she knows nothing & can not help. I bought a car for $6999 all the paperwork said $6999, everything we agre | Read Full Review5/17/2025 12:00:00 AM | DealerRater
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★★★★★ TMI wanted to write in on my experience ordering my new vehicle from Lakeland CDJR. This was the best experience at a dealer that I’ve ever had. I inquired about custom ordering with Mike Peralta in sales. Mike is straight forward, honest, and just a pleasure to do business with. Mike ensured I understood every step of the process and | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ Audrey HanleyDylan was great. Helpful and honest. Highly recommend dealing with him. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Piper Gates (Piper)I thought I got a great deal till I reviewed the paperwork. I've called a dozen times & shown up two times to the dealer. Al the finance guy they say I must talk to is out or not there. Voice mail is full & Finance manager says she knows nothing & can not help. I bought a car for $6999 all the paperwork said $6999, everything we agre | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ T MI wanted to write in on my experience ordering my new vehicle from Lakeland CDJR. This was the best experience at a dealer that I’ve ever had. I inquired about custom ordering with Mike Peralta in sales. Mike is straight forward, honest, and just a pleasure to do business with. Mike ensured I understood every step of the process and | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ T MI wanted to write in on my experience ordering my new vehicle from Lakeland CDJR. This was the best experience at a dealer that I’ve ever had. I inquired about custom ordering with Mike Peralta in sales. Mike is straight forward, honest, and just a pleasure to do business with. Mike ensured I understood every step of the process and | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ George ConnerMy salesman Jorge Flores was fantastic. Helpful in every way he could be. Everything was smooth and im happy with my purchase. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Dawn HodgesDario was fabulous to work with! Got me in the truck I wanted with no fuss. Easy transaction and fast!! In and out in a couple hours. Thank you team! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Albert CovingtonI love it when everything comes together. I was a random walk in & was out of there in 90 minutes with a brand new Ram - Free bedliner too! THANKS DARIO!! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ godseternalgrace101I had a great experience at Lakeland Dodge. My salesman Michael Mandarine was incredible he worked quick and was knowledgeable and courteous | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ George ConnerMy salesman Jorge Flores was fantastic. Helpful in every way he could be. Everything was smooth and im happy with my purchase. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Albert CovingtonI love it when everything comes together. I was a random walk in & was out of there in 90 minutes with a brand new Ram - Free bedliner too! THANKS DARIO!! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Dawn HodgesDario was fabulous to work with! Got me in the truck I wanted with no fuss. Easy transaction and fast!! In and out in a couple hours. Thank you team! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Moni VBI went in for service after my A/C stopped working. My service advisor was Charles Copeland. He was a gem! He kept me informed the whole time. He got my repair processed through my extended warranty, and I was on with my day. Thank you! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Moni VBI went in for service after my A/C stopped working. My service advisor was Charles Copeland. He was a gem! He kept me informed the whole time. He got my repair processed through my extended warranty, and I was on with my day. Thank you! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Alai AbukhdairExcellent customer service. Sales team was amazing. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Piper Gates (Piper)Great deal on a nice little car! Xavier was the best salesman EVER. I wanted to take him home & keep him. Thanks guys! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Daisel OrtegaTodo súper bien gracias por todo | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Alai AbukhdairExcellent customer service. Sales team was amazing. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Piper Gates (Piper)Great deal on a nice little car! Xavier was the best salesman EVER. I wanted to take him home & keep him. Thanks guys! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Daisel OrtegaTodo súper bien gracias por todo | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ mrguitarman777My sales man went above and beyond made the process very easy and got me a great deal | Read Full Review5/13/2025 12:00:00 AM | DealerRater
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★★★★★ steve DickersonWell here we go again. This is in reference to the last post that I made. Just to inform you of the last post I was contacted after it was brought to someone's attention. I was asked to come in and they would try to make it right. I was informed that the only way they would honor what was promised was for me to remove the previous p | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ steve DickersonWell here we go again. This is in reference to the last post that I made. Just to inform you of the last post I was contacted after it was brought to someone's attention. I was asked to come in and they would try to make it right. I was informed that the only way they would honor what was promised was for me to remove the previous p | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Logan KramerWorked with Dario today on a trade in for a truck. Had an easy, and very pleasant experience. Our needs/ wants were listened to and heard, we were given options that worked with budget and did not feel pressured. Would recommend Dario and the Lakeland dealership to others for an great buying experience | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Robert McmillianAs good as any other dealer, with a great service center. Never had an issue with warranty claims or quality of repairs made here. | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Logan KramerWorked with Dario today on a trade in for a truck. Had an easy, and very pleasant experience. Our needs/ wants were listened to and heard, we were given options that worked with budget and did not feel pressured. Would recommend Dario and the Lakeland dealership to others for an great buying experience | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Robert McmillianAs good as any other dealer, with a great service center. Never had an issue with warranty claims or quality of repairs made here. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Kim HamiltonCustomer service was excellent. No back and forth nonsense with me. Jose was great, he was very attentive in knowing my wants and needs. He was not pushy nor bothersome. I told him what I was looking for, he got it and delivered. Finance department was though and straight to the point. The entire process if im not mistaken took less | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Don WilkinsonFound car online. Talked with Moe and st up appointment for next morning. Drove 2 1/2 hours to see car. Bought car. F&i was able to beat my pre approval by 1.5 %. More was straight forward and worked with me finalize the purchase. Love the car. Thanks Moe! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Cody QuickI came in to get my 2020 jeep serviced and walked out with a brand new 2025 jeep. Was quick easy and no hassle. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Ignacio JimenezWas a great experience Amaruis was very helpful and made the process easy | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Ignacio JimenezWas a great experience Amaruis was very helpful and made the process easy | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Ashley CallahanWe have bought two vehicles from here in the last 4 months. The first was with salesman Fred. He was amazing and very helpful and thorough through the entire process! There was an issue with the oil pain on the truck we bought and we got a “we owe” in place to cover this issue. We brought the truck in for the repairs, no rental give | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Adam PaynePurchased a used vehicle at a decent price. When purchase was complete, truck was given to me dirty and with no gas. It was run through the automated wash with the inside untouched. I was also missing a rear headrest. I talked to the salesman about the issues and we agreed to have the truck detailed and gassed up when the headrest wa | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Loner DaveI’ve had issues for the past two weeks contacting Joel the finance manager, I’ve tried to contact and contact him on multiple basis multiple times and haven’t gotten a response. They let me walk off the lot without insurance on the vehicle temp tag expired two days ago still haven’t been able to get in contact with anyone at the deal | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Kim HamiltonCustomer service was excellent. No back and forth nonsense with me. Jose was great, he was very attentive in knowing my wants and needs. He was not pushy nor bothersome. I told him what I was looking for, he got it and delivered. Finance department was though and straight to the point. The entire process if im not mistaken took less | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Ashley CallahanWe have bought two vehicles from here in the last 4 months. The first was with salesman Fred. He was amazing and very helpful and thorough through the entire process! There was an issue with the oil pain on the truck we bought and we got a “we owe” in place to cover this issue. We brought the truck in for the repairs, no rental give | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Loner DaveI’ve had issues for the past two weeks contacting Joel the finance manager, I’ve tried to contact and contact him on multiple basis multiple times and haven’t gotten a response. They let me walk off the lot without insurance on the vehicle temp tag expired two days ago still haven’t been able to get in contact with anyone at the deal | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Don WilkinsonFound car online. Talked with Moe and st up appointment for next morning. Drove 2 1/2 hours to see car. Bought car. F&i was able to beat my pre approval by 1.5 %. More was straight forward and worked with me finalize the purchase. Love the car. Thanks Moe! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Cody QuickI came in to get my 2020 jeep serviced and walked out with a brand new 2025 jeep. Was quick easy and no hassle. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ CJ MarstellerWe walked into the dealership after a frustrating experience next door, and meeting Francesca completely turned our day around. She was welcoming, professional, and genuinely kind. She even took the time to chat with our daughter about Disney movies and shared a bit about her own family, which made the experience feel personal and re | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Adam PaynePurchased a used vehicle at a decent price. When purchase was complete, truck was given to me dirty and with no gas. It was run through the automated wash with the inside untouched. I was also missing a rear headrest. I talked to the salesman about the issues and we agreed to have the truck detailed and gassed up when the headrest wa | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Kaitlin HarmonTyrin was excellent to work with! He explained everything and made the process quick quick and easy! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ CJ MarstellerWe walked into the dealership after a frustrating experience next door, and meeting Francesca completely turned our day around. She was welcoming, professional, and genuinely kind. She even took the time to chat with our daughter about Disney movies and shared a bit about her own family, which made the experience feel personal and re | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Kaitlin HarmonTyrin was excellent to work with! He explained everything and made the process quick quick and easy! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Sam FalahI recently serviced my Ram and had an outstanding experience. The customer service was excellent from start to finish. A special thanks to Sam, who helped me—he was professional, attentive, and went above and beyond to make the process smooth. Highly recommend this dealership and truly appreciate the great service! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Sam FalahI recently serviced my Ram and had an outstanding experience. The customer service was excellent from start to finish. A special thanks to Sam, who helped me—he was professional, attentive, and went above and beyond to make the process smooth. Highly recommend this dealership and truly appreciate the great service! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Jose BochAmauri excelente y paciente, lo recomiendo | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Sandro VelazquezMy experience at the Lakeland Dodge was a great one thanks to sales man Rico, Rico is the kind of guy that makes you feel free of no compromise because is not a pushing sales man, he's willing to help in every form to make you purchase a great experience and a smooth one,very patient guy with a smile in his face, thank you Rico an | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Jose BochAmauri excelente y paciente, lo recomiendo | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Sandro VelazquezMy experience at the Lakeland Dodge was a great one thanks to sales man Rico, Rico is the kind of guy that makes you feel free of no compromise because is not a pushing sales man, he's willing to help in every form to make you purchase a great experience and a smooth one,very patient guy with a smile in his face, thank you Rico an | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ dante andre perez cornejoGood service, and they help you get a good interest rate. Thanks Dario Salgado for your great help. Good seller, 100% recommended. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Heidi ThompsonThe dealership was on point from the service department, thru finance and sales! Thank you were are very happy with our new vehicle. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ David HartmayerGreat experience. The staff was friendly, knowledgeable, and not pushy. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ dante andre perez cornejoGood service, and they help you get a good interest rate. Thanks Dario Salgado for your great help. Good seller, 100% recommended. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ David HartmayerGreat experience. The staff was friendly, knowledgeable, and not pushy. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Heidi ThompsonThe dealership was on point from the service department, thru finance and sales! Thank you were are very happy with our new vehicle. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ E HGreat experience with Fred, Ben, and Kim. Very patient and hustle free. Would highly recommend! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Adrienne S.Professional. Although, I have some unfinished jeep details I’m sure will be cared for. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Adrienne S.Professional. Although, I have some unfinished jeep details I’m sure will be cared for. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Rolando Santana CamejoI had a fantastic experience at Lakeland CDJR! From the moment I walked in, the entire team made the buying process smooth, stress-free, and enjoyable. What really stood out to me was that even after I purchased my Jeep, they continued to support me with any questions and follow-up assistance I needed. It’s clear that they genuinely | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ E HGreat experience with Fred, Ben, and Kim. Very patient and hustle free. Would highly recommend! | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Rolando Santana CamejoI had a fantastic experience at Lakeland CDJR! From the moment I walked in, the entire team made the buying process smooth, stress-free, and enjoyable. What really stood out to me was that even after I purchased my Jeep, they continued to support me with any questions and follow-up assistance I needed. It’s clear that they genuinely | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Shawn BoikoI made an appointment to get my oil changed, showed up on Friday and apparently all the signs in the bay return the wrong direction so I followed them which is what you do when signs are put out. I walked in. There were seven people behind the counters, not one acknowledge me Sky comes out from behind the counter Starts going off on | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Shawn BoikoI made an appointment to get my oil changed, showed up on Friday and apparently all the signs in the bay return the wrong direction so I followed them which is what you do when signs are put out. I walked in. There were seven people behind the counters, not one acknowledge me Sky comes out from behind the counter Starts going off on | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Shannon FodeCame in with my friend who was interested in a particular vehicle, not thinking I would find my perfect SUV as well! Fred and Ben really took the time to listen to my concerns and needs and went above and beyond to work with me in getting a comfortable payment option! There was no pressure and after 4 months of searching vehicles a | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Shannon FodeCame in with my friend who was interested in a particular vehicle, not thinking I would find my perfect SUV as well! Fred and Ben really took the time to listen to my concerns and needs and went above and beyond to work with me in getting a comfortable payment option! There was no pressure and after 4 months of searching vehicles a | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Israel OrdazAmauris Rodríguez me atendió con mucho profesionalismo y es muy atento alas sugerencias se merece estar en mejor posición sabe muy bien hacer su atención alas cliente | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Israel OrdazAmauris Rodríguez me atendió con mucho profesionalismo y es muy atento alas sugerencias se merece estar en mejor posición sabe muy bien hacer su atención alas cliente | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Derrick SpeedAdrian Was great helped me with my new jeep compass , very patient and knowledgeable | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ KJ Smdamauris rodriguez was the best sellsperson to help us get a new car | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Derrick SpeedAdrian Was great helped me with my new jeep compass , very patient and knowledgeable | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ KJ Smdamauris rodriguez was the best sellsperson to help us get a new car | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ THEONLYNENI have been wanting a Jeep Gladiator for some time now. So this past week I was like why not try. I went to my local Dodge Dealer and the experience was not good and with my situation and what I was comfortable paying for the vehicle. So I at that point I kinda gave up but Xavier from Lakeland Dodge called me the next day and I expl | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Victoria FordHi I’m really satisfied Dario and Stanley I would highly recommend them to anyone and I will definitely be back | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Mike McCarthyEveryone at Lakeland Chrysler did a really great job in the purchase of a 2023 Ram 1500. The salespeople Franny and Tucker were knowledgeable and polite without being pushy. Likewise Kimberly in the Finance Department was really great to work with, helpful and professional. I got the truck I wanted at a fair price. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Victoria FordHi I’m really satisfied Dario and Stanley I would highly recommend them to anyone and I will definitely be back | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Mike McCarthyEveryone at Lakeland Chrysler did a really great job in the purchase of a 2023 Ram 1500. The salespeople Franny and Tucker were knowledgeable and polite without being pushy. Likewise Kimberly in the Finance Department was really great to work with, helpful and professional. I got the truck I wanted at a fair price. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ SUSETTE SINGHSo glad I dealt with this dealership, everyone was friendly, Mike P was very helpful and assisted me with my purchase from beginning to end from the online process to teaching the ins and outs of the vehicle. Not to mention, the excellent deal that he was able to get me! Will definitely refer this dealership to anyone interested and | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ THEONLYNENI have been wanting a Jeep Gladiator for some time now. So this past week I was like why not try. I went to my local Dodge Dealer and the experience was not good and with my situation and what I was comfortable paying for the vehicle. So I at that point I kinda gave up but Xavier from Lakeland Dodge called me the next day and I expl | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ SUSETTE SINGHSo glad I dealt with this dealership, everyone was friendly, Mike P was very helpful and assisted me with my purchase from beginning to end from the online process to teaching the ins and outs of the vehicle. Not to mention, the excellent deal that he was able to get me! Will definitely refer this dealership to anyone interested and | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Otoniel ChaconMichel S. is an excellent service rep who will thoroughly assist you with your needs... | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Taylor SouthHad a positive experience on Sunday with Dario! He was quick, resposoneive and respectful! No force, no pressure! I would note we did not have a great experience the day before with Ben. He was not very responsive and ultimately the vehicle we wanted was sold out from under us. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Taylor SouthHad a positive experience on Sunday with Dario! He was quick, resposoneive and respectful! No force, no pressure! I would note we did not have a great experience the day before with Ben. He was not very responsive and ultimately the vehicle we wanted was sold out from under us. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Otoniel ChaconMichel S. is an excellent service rep who will thoroughly assist you with your needs... | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ John Nault2023 Scat pack wide body . Purchased new. This car has been a nightmare . The dealership may be one of the worst I have seen. The car has spent a considerable amount of time being repaired. Some issues 3 times over. The last issue was a vibration while driving, 9300 miles I was told ALL OF MY TIRES WERE BAD and I had to pay to replac | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Angelique TalmorMatt Whatley was a lovely and competent salesman, I would recommend asking for him if you are visiting this dealership. Lucky to have worked with him for my car. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Angelique TalmorMatt Whatley was a lovely and competent salesman, I would recommend asking for him if you are visiting this dealership. Lucky to have worked with him for my car. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Esvin RamirezAmauris Rodriguez treated us very well helping us get into a new car 5/5 stars thank you amauris Rodriguez for all your help | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Tiffany JonesAdrian and Walter’s were great | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Zach RodWent in to do a trade in on my 2024 ram 3500 for a 2025 ram 1500, they did the appraisal on my 3500 and got what i wanted for it. The salesman mr tyrin helped me with all i needed. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ T. PageMy Second time purchasing a vehicle from This dealership and it went smooth. Kyle was very patient and worked everything out just right for me. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Whitney SuttonDario was great, super helpful and honest. He had great knowledge and answered all of my questions. It was a great transition for me to come to Lakeland Chrysler Dodge Jeep Ram. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ John Nault2023 Scat pack wide body . Purchased new. This car has been a nightmare . The dealership may be one of the worst I have seen. The car has spent a considerable amount of time being repaired. Some issues 3 times over. The last issue was a vibration while driving, 9300 miles I was told ALL OF MY TIRES WERE BAD and I had to pay to replac | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Mike KirkpatrickHighly suggested Matthew Whatley cut to chase financing was on point | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Gretchen PoindexterI had a great experience with sales (Zachariah) and the finance department. Everyone was friendly and laid back. I didn’t feel pressured at all. Would definitely recommend this dealership. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Peterson Paul OfficialAmauris Rodriguez Peralta | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Yadira DudleyI can’t say enough great things about my experience with Mike Mandarine! From the moment I stepped onto the lot, Mike was incredibly patient, knowledgeable, and genuinely committed to helping me find the right vehicle. He never pressured me or rushed the process — instead, he took the time to answer every question I had and made sure | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Gretchen PoindexterI had a great experience with sales (Zachariah) and the finance department. Everyone was friendly and laid back. I didn’t feel pressured at all. Would definitely recommend this dealership. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Peterson Paul OfficialAmauris Rodriguez Peralta | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Mike KirkpatrickHighly suggested Matthew Whatley cut to chase financing was on point | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Yadira DudleyI can’t say enough great things about my experience with Mike Mandarine! From the moment I stepped onto the lot, Mike was incredibly patient, knowledgeable, and genuinely committed to helping me find the right vehicle. He never pressured me or rushed the process — instead, he took the time to answer every question I had and made sure | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Esvin RamirezAmauris Rodriguez treated us very well helping us get into a new car 5/5 stars thank you amauris Rodriguez for all your help | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Tiffany JonesAdrian and Walter’s were great | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Zach RodWent in to do a trade in on my 2024 ram 3500 for a 2025 ram 1500, they did the appraisal on my 3500 and got what i wanted for it. The salesman mr tyrin helped me with all i needed. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ T. PageMy Second time purchasing a vehicle from This dealership and it went smooth. Kyle was very patient and worked everything out just right for me. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Whitney SuttonDario was great, super helpful and honest. He had great knowledge and answered all of my questions. It was a great transition for me to come to Lakeland Chrysler Dodge Jeep Ram. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Joshua SattlerHorrible place nothing more to say | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Joshua SattlerHorrible place nothing more to say | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Mickey KaderVery great experience dealing with Justin,Shavaunte, and Al in finance. I will definitely refer my friends and family to the dealership. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Mickey KaderVery great experience dealing with Justin,Shavaunte, and Al in finance. I will definitely refer my friends and family to the dealership. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Michelle LeeHad a great experience, they go above and beyond to service the people. Thank you to Matt and the Dodge team!! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Samantha DansbyAwesome car buying experience! Mike was patient, and helpful through my car buying options, and presented amazing customer service! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Clayton WilliamsAmauris Rodriguez was a great young man, he helped me a lot, love my new truck. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Samantha DansbyAwesome car buying experience! Mike was patient, and helpful through my car buying options, and presented amazing customer service! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Clayton WilliamsAmauris Rodriguez was a great young man, he helped me a lot, love my new truck. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Michelle LeeHad a great experience, they go above and beyond to service the people. Thank you to Matt and the Dodge team!! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Grace WhiteheadPlease Do Not Purchase a Vehicle From Here. You Will Regret it. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Grace WhiteheadPlease Do Not Purchase a Vehicle From Here. You Will Regret it. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Drew FucaloroMatthew Did amazing helping us get into a new car did everything he could for us thank you so much!!! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Drew FucaloroMatthew Did amazing helping us get into a new car did everything he could for us thank you so much!!! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ BossChickGracePlease DO NOT PURCHASE a vehicle from here. You will regret it!! From the sales teams to the management they are ALL liars and have no desire to actually help people. So again DO NOT purchase a vehicle from this place. Trust me. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ BossChickGracePlease DO NOT PURCHASE a vehicle from here. You will regret it!! From the sales teams to the management they are ALL liars and have no desire to actually help people. So again DO NOT purchase a vehicle from this place. Trust me. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Flavio BalmacedaLet me preface this by saying I was very skeptical on trading in my vehicle in general it’s always time consuming and frustrating with the process of buying a new truck. When I pulled in I arrived 30 minutes before the dealership opened but seen Xavier walked by and he stopped by and introduced himself and welcomed me inside. I will | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ JennI bought a new Jeep Compass today and it was the easiest large transaction I have ever made. But most notably best customer service I’ve encountered in such a long time. MATTHEW was my sales person and all I can say is he wowed me for a moment one! He was helpful during phone conversations and did ground work before I step foot int | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Marco PresumaHenry was great made the process easy | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ steve DickersonThis was my second and last purchase. The worst experience I have had with purchasing a car. Never trust the management. I am 73 and I have purchased many cars new and used and have never been treated with such disrespect. The we owe is not always honored in the time frame promised or sometime not at all as I witnessed from another c | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ steve DickersonThis was my second and last purchase. The worst experience I have had with purchasing a car. Never trust the management. I am 73 and I have purchased many cars new and used and have never been treated with such disrespect. The we owe is not always honored in the time frame promised or sometime not at all as I witnessed from another c | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ JennI bought a new Jeep Compass today and it was the easiest large transaction I have ever made. But most notably best customer service I’ve encountered in such a long time. MATTHEW was my sales person and all I can say is he wowed me for a moment one! He was helpful during phone conversations and did ground work before I step foot int | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Flavio BalmacedaLet me preface this by saying I was very skeptical on trading in my vehicle in general it’s always time consuming and frustrating with the process of buying a new truck. When I pulled in I arrived 30 minutes before the dealership opened but seen Xavier walked by and he stopped by and introduced himself and welcomed me inside. I will | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Marco PresumaHenry was great made the process easy | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Kam CI just bought my new car and the people there were great and they took good care of me. Frannie Adams was phenomenal. She was super nice! Any questions I had she answered them. She's very detailed so if anyone is looking for a new car or used car go to Lakeland Chrysler and Frannie will definitely have you leaving with a smile and ca | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Kam CI just bought my new car and the people there were great and they took good care of me. Frannie Adams was phenomenal. She was super nice! Any questions I had she answered them. She's very detailed so if anyone is looking for a new car or used car go to Lakeland Chrysler and Frannie will definitely have you leaving with a smile and ca | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ courtneyy fountainjorge did an amazing job! definitely would recommend going to him he’s fast and will have the car ready for you in no time!!! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ courtneyy fountainjorge did an amazing job! definitely would recommend going to him he’s fast and will have the car ready for you in no time!!! | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ BossChickGraceDO NOT PURCHASE A VEHICLE FROM HERE. They’re liars, they don’t wanna help, they’re trying to charge you for every little thing, especially for things that should already be fixed prior to purchasing the vehicle. | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Naty RodriguezI can express the 5 star service given to me,they work getting all i asked for on my truck best price ,best deal. Am really happy michael mandarine made it happed ,am a happy camper. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Naty RodriguezI can express the 5 star service given to me,they work getting all i asked for on my truck best price ,best deal. Am really happy michael mandarine made it happed ,am a happy camper. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ BossChickGraceDO NOT PURCHASE A VEHICLE FROM HERE. They’re liars, they don’t wanna help, they’re trying to charge you for every little thing, especially for things that should already be fixed prior to purchasing the vehicle. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Lamar LaneMy name yan qin I have been trying to get a phone call back about my tax rebate 6 calls 2 weeks still no response | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Lamar LaneMy name yan qin I have been trying to get a phone call back about my tax rebate 6 calls 2 weeks still no response | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Nilsa PerezStephanie Peña was amazing! She definitely went above and beyond for me and my family. She took the time to listen to our struggles and helped us find a more economical vehicle that fit our needs. You are simply the BEST! God bless you! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Richard DavisGreat service and attention to detail | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Nilsa PerezStephanie Peña was amazing! She definitely went above and beyond for me and my family. She took the time to listen to our struggles and helped us find a more economical vehicle that fit our needs. You are simply the BEST! God bless you! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Richard DavisGreat service and attention to detail | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Leon Collinsworst ever, please be careful of what you sign dealing with these ppl....they scamming ppl left and right...i agreed on a final cost and noticed extra fees tacked on...Once i looked at my paperwork they charged me things I specific asked Manager Ben to take out...i brought the truck in for the ticking noise and service deparment lady | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ landiesman1Very bad and scam at all time high...they need to be charged as criminals | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ Dre AurumGo see Rikko Benfele ????? I had an amazing car shopping experience with Rikko! He was friendly, funny, and genuinely kind, making the whole process enjoyable. The dealership made everything easy, helping me get exactly what I needed without any pressure. If you're looking for a smooth and stress-free car buying experience, I highl | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Dre AurumGo see Rikko Benfele ????? I had an amazing car shopping experience with Rikko! He was friendly, funny, and genuinely kind, making the whole process enjoyable. The dealership made everything easy, helping me get exactly what I needed without any pressure. If you're looking for a smooth and stress-free car buying experience, I highl | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Leon Collinsworst ever, please be careful of what you sign dealing with these ppl....they scamming ppl left and right...i agreed on a final cost and noticed extra fees tacked on...Once i looked at my paperwork they charged me things I specific asked Manager Ben to take out...i brought the truck in for the ticking noise and service deparment lady | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Crystal McDonaldI would like to give a wonderful review about Xavier Rodriguez and Andres Bohorquez they are two of the best car dealer ship people I have ever dealt with. Most of the time some car dealer ship employees treat people different if you look like you have money but these two didn't they went out of there way to make sure me and my husba | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Crystal McDonaldI would like to give a wonderful review about Xavier Rodriguez and Andres Bohorquez they are two of the best car dealer ship people I have ever dealt with. Most of the time some car dealer ship employees treat people different if you look like you have money but these two didn't they went out of there way to make sure me and my husba | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Michael VenchusFrancesca was a fabulous sales person. She worked with us to stay within our budget and still get the car that meets our needs. She was great!!! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Jett BukovacI would love to share my experience with lakeland chrysler,dodge,jeep,ram.My sales representative was Tucker Crawford.Let me say first Tucker will not give up. he helped us by one, finding a car within our budget and affordable payment plan even answered the phone outside of hours which to me shows dedication.Tucker Crawford will def | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Michael VenchusFrancesca was a fabulous sales person. She worked with us to stay within our budget and still get the car that meets our needs. She was great!!! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Tara BazileAlthough this Iocation is not close to home, I will continue to make the drive to be with one of the best sales man I have met in my many years are car buying. Jorge is not pushy and very helpful. He gives you the facts and allows you to make the decision on your own without breathing down your back. This is my 3rd vehicle from this | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Derranik Maxwell-BlackI recently found myself in a challenging situation with low credit, and after visiting numerous dealerships with no luck, I finally found a team that truly cared. From the moment I walked in, I felt welcomed and understood. My sales rep, Dario, went above and beyond to find the perfect car for me, never once making me feel less impor | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Edmundo LopezGreat service and excellent pricing!! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Jonathon BrocePhenomenal service. Went to buy a truck was in and out in under 2 hours. Got the deal we wanted and the color and truck as well! Great staff and team. My rep Byron was amazing to work with! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Alicia LovettJorge is always great to work with! We’ve bought several vehicles from him over the years. We were in and out within 1.5 hours. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Tara BazileAlthough this Iocation is not close to home, I will continue to make the drive to be with one of the best sales man I have met in my many years are car buying. Jorge is not pushy and very helpful. He gives you the facts and allows you to make the decision on your own without breathing down your back. This is my 3rd vehicle from this | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Derranik Maxwell-BlackI recently found myself in a challenging situation with low credit, and after visiting numerous dealerships with no luck, I finally found a team that truly cared. From the moment I walked in, I felt welcomed and understood. My sales rep, Dario, went above and beyond to find the perfect car for me, never once making me feel less impor | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Jonathon BrocePhenomenal service. Went to buy a truck was in and out in under 2 hours. Got the deal we wanted and the color and truck as well! Great staff and team. My rep Byron was amazing to work with! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Edmundo LopezGreat service and excellent pricing!! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Alicia LovettJorge is always great to work with! We’ve bought several vehicles from him over the years. We were in and out within 1.5 hours. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Jett BukovacI would love to share my experience with lakeland chrysler,dodge,jeep,ram.My sales representative was Tucker Crawford.Let me say first Tucker will not give up. he helped us by one, finding a car within our budget and affordable payment plan even answered the phone outside of hours which to me shows dedication.Tucker Crawford will def | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Ciera CollierVery efficient and smooth process!! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Bruce McGeeEverybody we dealt with was great to work with.I had a great experience.I would go there again | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Kenneth StephensIt was great Zack was great he was great to work with | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Hugh PaulkVery fast service and our our service manager got me a deal on two oil changes to save me money. Oh snd they have some of the hottest sales ladies there. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Bruce McGeeEverybody we dealt with was great to work with.I had a great experience.I would go there again | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Donna GarciaLakeland dodge and Chrysler are good people to do business with . | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Lillian VenchusThe only thing I was disappointed in was they did not set an appointment to have 2 scratches removed from the vehicle. Please have someone call us to do this otherwise we are very happy | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Ciera CollierVery efficient and smooth process!! | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Danielle MartinWill not return no word was kept and car had issues from the start with barely any return phone calls and denial of warranty | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Danielle MartinWill not return no word was kept and car had issues from the start with barely any return phone calls and denial of warranty | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Kenneth StephensIt was great Zack was great he was great to work with | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Hugh PaulkVery fast service and our our service manager got me a deal on two oil changes to save me money. Oh snd they have some of the hottest sales ladies there. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Donna GarciaLakeland dodge and Chrysler are good people to do business with . | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Lillian VenchusThe only thing I was disappointed in was they did not set an appointment to have 2 scratches removed from the vehicle. Please have someone call us to do this otherwise we are very happy | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Kevin IngwersenGreat experience at Lakeland Dodge! Dario was very helpful and promptly returned my messages. Smooth transition with my trade in and with my new purchase. 5 Stars! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ marcio sinelliI had a very good experience yesterday at the dealership. Amauris the sales guys was very helpful and all things works perfectly. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Kevin IngwersenGreat experience at Lakeland Dodge! Dario was very helpful and promptly returned my messages. Smooth transition with my trade in and with my new purchase. 5 Stars! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ marcio sinelliI had a very good experience yesterday at the dealership. Amauris the sales guys was very helpful and all things works perfectly. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Marcelo GamezGreat friendly service very easy to negotiate. Great Selection of trucks. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Trevor NorrisWe bought a used truck back in 2023 of July. We had the truck for just a little over a year. Unfortunately during that time, the truck spent more time in the shop (thank God we purchased our warranty) than we did driving it. Each time it was in the shop, my husband communicated with the service representative, Sam. Sam was terrible w | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Trevor NorrisWe bought a used truck back in 2023 of July. We had the truck for just a little over a year. Unfortunately during that time, the truck spent more time in the shop (thank God we purchased our warranty) than we did driving it. Each time it was in the shop, my husband communicated with the service representative, Sam. Sam was terrible w | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Marcelo GamezGreat friendly service very easy to negotiate. Great Selection of trucks. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Terri OwensLOVE LOVE LOVE FRANCESCA ADAMS !! Highly recommend her guidance with purchasing a first car. <33333 | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Terri OwensLOVE LOVE LOVE FRANCESCA ADAMS !! Highly recommend her guidance with purchasing a first car. <33333 | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Gary CollierI had a very good experience at Lakeland Chrysler Dodge Jeep RAM. They fixed me up with a truck that met all my requirements and made it fit within my budget. The salesman, Russell, was very personable and understanding and the finance guy is extremely talented. I had a very good experience and it won't be my last. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Melony AuerJacob Hamilton was awesome getting us in the truck we wanted!! Made the process pleasant and quick!! Highly recommend this young man if interested in buying, he'll make it happen!!! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Gary CollierI had a very good experience at Lakeland Chrysler Dodge Jeep RAM. They fixed me up with a truck that met all my requirements and made it fit within my budget. The salesman, Russell, was very personable and understanding and the finance guy is extremely talented. I had a very good experience and it won't be my last. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Melony AuerJacob Hamilton was awesome getting us in the truck we wanted!! Made the process pleasant and quick!! Highly recommend this young man if interested in buying, he'll make it happen!!! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Fernando SalabarriaWaited almost 4 hours for a simple oil change and injector cleaning. I was told they were bringing my van that was ready and it turned out that I after 35min more waiting, the van was still at the shop working after I spoke with the service manager demanding my van immediately. This is a very very poor service department and I will n | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Fernando SalabarriaWaited almost 4 hours for a simple oil change and injector cleaning. I was told they were bringing my van that was ready and it turned out that I after 35min more waiting, the van was still at the shop working after I spoke with the service manager demanding my van immediately. This is a very very poor service department and I will n | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Kathy LevesqueWe had the engine go in our 2023 Jeep Wagoneer, which wasn’t bought here and they, (Lakeland Dodge) offered to buy that vehicle out…..which is still at another dealership waiting for a new engine. They sold us a 2024 Jeep Wagoneer with only 300 miles on it. Unfortunately this vehicle had an electronic issue but they kept it for sever | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Kathy LevesqueWe had the engine go in our 2023 Jeep Wagoneer, which wasn’t bought here and they, (Lakeland Dodge) offered to buy that vehicle out…..which is still at another dealership waiting for a new engine. They sold us a 2024 Jeep Wagoneer with only 300 miles on it. Unfortunately this vehicle had an electronic issue but they kept it for sever | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Dorothy SantiagoBuying a car, can be a stressful experience, however Jorge made the process less about stress and more about what I wanted. I didn’t feel rushed or pressured into making a decision. The whole process, as well as the financial aspect of it was very professional, efficient and done in a timely manner. Everyone that I made contact with | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Mr. Jonathan SanchezLakeland dodge was very professional and knowledgeable on servicing my hellcat will be going back soon. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Mr. Jonathan SanchezLakeland dodge was very professional and knowledgeable on servicing my hellcat will be going back soon. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jorsan CarterIf I could give zero stars I would. I had my car towed in Thursday my advisor is Jared been calling from last week Friday no answer. People left messages for my advisor no call back, Monday I had to go thru some other advisor because Jared is never available. Dude sent me a message with his number and extension calling no answer for | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Dorothy SantiagoBuying a car, can be a stressful experience, however Jorge made the process less about stress and more about what I wanted. I didn’t feel rushed or pressured into making a decision. The whole process, as well as the financial aspect of it was very professional, efficient and done in a timely manner. Everyone that I made contact with | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Jorsan CarterIf I could give zero stars I would. I had my car towed in Thursday my advisor is Jared been calling from last week Friday no answer. People left messages for my advisor no call back, Monday I had to go thru some other advisor because Jared is never available. Dude sent me a message with his number and extension calling no answer for | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Joe SmithI worked with Joseph from the sales department for Jeep recently and it was by far the best service I have received in over the 11 years. This is my second Jeep that I have bought brand new and utilized the dealerships for all my maintenance. This dealership and specifically Joseph were the best. They do there best to accommodate eve | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Joe SmithI worked with Joseph from the sales department for Jeep recently and it was by far the best service I have received in over the 11 years. This is my second Jeep that I have bought brand new and utilized the dealerships for all my maintenance. This dealership and specifically Joseph were the best. They do there best to accommodate eve | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Llakowza 3Avoid this place at all cost. They sell lemons, I bought my vehicle 7 months ago and in the first 30 days I had to go to the dealership 3-4 times, the water pump broke within a week and the truck was over heating, I was there all day with no updates, I had to replace the battery, had to do a coolant flush and fix a tire all within th | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Llakowza 3Avoid this place at all cost. They sell lemons, I bought my vehicle 7 months ago and in the first 30 days I had to go to the dealership 3-4 times, the water pump broke within a week and the truck was over heating, I was there all day with no updates, I had to replace the battery, had to do a coolant flush and fix a tire all within th | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ shawntika evansTucker was very patient understanding and easy on the eyes. Most importantly he made sure I was satisfied. As a woman this was a great experience buying a car on my own without a man over shadowing me. Thanks Tucker I appreciate you. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ gary mooreMy son and I recently purchased a 2024 jeep Rubicon x with 8000 miles on it.and we drove from cocoa to Lakeland to get it. On our way home the from the dealership the tpms sensors went off. We finally made an appointment at a dealership close to us and we're informed there are no tpms sensors in the tires. Fast forward a week and man | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ gary mooreMy son and I recently purchased a 2024 jeep Rubicon x with 8000 miles on it.and we drove from cocoa to Lakeland to get it. On our way home the from the dealership the tpms sensors went off. We finally made an appointment at a dealership close to us and we're informed there are no tpms sensors in the tires. Fast forward a week and man | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ shawntika evansTucker was very patient understanding and easy on the eyes. Most importantly he made sure I was satisfied. As a woman this was a great experience buying a car on my own without a man over shadowing me. Thanks Tucker I appreciate you. | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ LaurenGreat guys and working with them was fun and mostly [as buying a car can be] ??seemless to get me in my dream car. They were accommodating and professional made things go through without a hitch. Appreciate Alai and his help! ???? | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Jose Romagoza ToggleAndres Bohorquez me atendió y es un vendedor con mucho conocimiento y profesional. | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Rick McDanielEverything was great until we signed the paperwork and took possession of the car. Now it is like we no longer exist. I have left multiple messages and texts with both Alai and the front desk and no one will return my calls. There have been multiple times that when I call in the system just hangs up on me. Especially when I call Alai | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Rick McDanielEverything was great until we signed the paperwork and took possession of the car. Now it is like we no longer exist. I have left multiple messages and texts with both Alai and the front desk and no one will return my calls. There have been multiple times that when I call in the system just hangs up on me. Especially when I call Alai | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Rachelle DAndres made our entire lease experience seamless! | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Greg BrownVery happy with LCDJR, great selection, easy to deal with. Purchase process was easy. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ LaurenGreat guys and working with them was fun and mostly [as buying a car can be] ??seemless to get me in my dream car. They were accommodating and professional made things go through without a hitch. Appreciate Alai and his help! ???? | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rachelle DAndres made our entire lease experience seamless! | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Peter LebronGreat experience Dario was really helpful and knowledgeable definitely recommend. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Peter LebronGreat experience Dario was really helpful and knowledgeable definitely recommend. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Jose Romagoza ToggleAndres Bohorquez me atendió y es un vendedor con mucho conocimiento y profesional. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rick McDanielEverything was great until after I signed the paperwork. Then nothing. I have called several times and cannot get anyone to answer my calls or return messages. I have a problem with them paying off the vehicle I traded in. It is been 12 days and they still have not paid off the loan balance. I am now having to pay interest on the loa | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Danielle MartinDo not buy from I bought a 2019 journey from here that was supposed to my be my sons get to medical appointment car.i had purchased warranty with it then I got two days backup camera quit,brought to dealer not cover told at 1400 repair.a few days later the car started to kick when hitting gas then took to different location to be tes | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Danielle MartinDo not buy from I bought a 2019 journey from here that was supposed to my be my sons get to medical appointment car.i had purchased warranty with it then I got two days backup camera quit,brought to dealer not cover told at 1400 repair.a few days later the car started to kick when hitting gas then took to different location to be tes | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rick McDanielEverything was great until after I signed the paperwork. Then nothing. I have called several times and cannot get anyone to answer my calls or return messages. I have a problem with them paying off the vehicle I traded in. It is been 12 days and they still have not paid off the loan balance. I am now having to pay interest on the loa | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Greg BrownVery happy with LCDJR, great selection, easy to deal with. Purchase process was easy. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ John CrookDo not order parts from this dealer also known as MOPARPART.com. Ordered a bezel kit. The kit arrived, upon opening the box the parts were in clear plastic sleeves that were already ripped open and dusty. The kit was noted as a left and a right side. The kit only had 2 left sides. Long story short sent back to get a replacement kit. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ John CrookDo not order parts from this dealer also known as MOPARPART.com. Ordered a bezel kit. The kit arrived, upon opening the box the parts were in clear plastic sleeves that were already ripped open and dusty. The kit was noted as a left and a right side. The kit only had 2 left sides. Long story short sent back to get a replacement kit. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Thomas RitchI had the best experience yesterday with Francesca! She made the purchasing process so seamless and smooth! We did a test drive and she absolutely nailed it! Found me what i was looking for got me in and out! Definitely ask for her if you’re looking for a new vehicle! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Danielle RickmanFrancesca was great on selling my nephew his new truck! Made it smooth and easy,guided him on each step and got him what he wanted and where he wanted to be with payments He's so happy with his new Truck!! Thank you Francesca for all you did start to finish!!! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Thomas RitchI had the best experience yesterday with Francesca! She made the purchasing process so seamless and smooth! We did a test drive and she absolutely nailed it! Found me what i was looking for got me in and out! Definitely ask for her if you’re looking for a new vehicle! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Danielle RickmanFrancesca was great on selling my nephew his new truck! Made it smooth and easy,guided him on each step and got him what he wanted and where he wanted to be with payments He's so happy with his new Truck!! Thank you Francesca for all you did start to finish!!! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Annushka SamidassI would give them 5 stars if we didn’t run into a slight mixup of vehicles. Our sales agent Natalie however I’d rate her 10 stars if possible. She made sure our experience was seamless and she treated us with respect. She’s a very kind and informative sales rep. Furthermore our financing Rep Bryan was amazing as well. We ended up get | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Annushka SamidassI would give them 5 stars if we didn’t run into a slight mixup of vehicles. Our sales agent Natalie however I’d rate her 10 stars if possible. She made sure our experience was seamless and she treated us with respect. She’s a very kind and informative sales rep. Furthermore our financing Rep Bryan was amazing as well. We ended up get | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Angela McKinnesXavier Rodriguez!!! If you need a Car this young man will get you rolling and in something you want. Excellent Service the entire team from the Sales Manager to Underwriting. You will not be disappointed. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Sean HolderBen Delaney specifically was supposed to be the man to go to and totally lied to us! Said he would send us a voucher for sending people his way and lied through his teeth for weeks! Nothing ever came. He also sold our friend a promising vehicle that ended up not making it a few months! Do not shop here!!!! | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Angela McKinnesXavier Rodriguez!!! If you need a Car this young man will get you rolling and in something you want. Excellent Service the entire team from the Sales Manager to Underwriting. You will not be disappointed. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Sean HolderBen Delaney specifically was supposed to be the man to go to and totally lied to us! Said he would send us a voucher for sending people his way and lied through his teeth for weeks! Nothing ever came. He also sold our friend a promising vehicle that ended up not making it a few months! Do not shop here!!!! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ LaurenGreat guys here and great cars! Alai took ?? ?? ?? great care of me and got me into my dream car without a hitch! Thanks for going the extra steps and accommodating to the needs for communication and everything else! ?????? | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ LaurenGreat guys here and great cars! Alai took ?? ?? ?? great care of me and got me into my dream car without a hitch! Thanks for going the extra steps and accommodating to the needs for communication and everything else! ?????? | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ david santiagoWhen it comes to calling you every day to get you to buy a vehicle they are 100% there for you. When it comes to questions the General manager ( the balck guy) he just kick you out of the dealership and threatened to call the cops on you and trespass you. After purchasing a 40k vehicle... do not go to this dealership. Tampa and | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ david santiagoWhen it comes to calling you every day to get you to buy a vehicle they are 100% there for you. When it comes to questions the General manager ( the balck guy) he just kick you out of the dealership and threatened to call the cops on you and trespass you. After purchasing a 40k vehicle... do not go to this dealership. Tampa and | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Keila EstalellaThis dealer is more corrupted than Biden administration. It’s full of lies and game strategy. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Keila EstalellaThis dealer is more corrupted than Biden administration. It’s full of lies and game strategy. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Sarah RiceNormally I hate leaving bad reviews but wow, our sales lady Kayla Hood was absolutely atrocious. Terrible attitude, completely clueless and unprofessional. She has no idea how to handle customers. I also can’t believe how unprofessional her attire was, she looked like she had on shower shoes. Will NOT be returning. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Sarah RiceNormally I hate leaving bad reviews but wow, our sales lady Kayla Hood was absolutely atrocious. Terrible attitude, completely clueless and unprofessional. She has no idea how to handle customers. I also can’t believe how unprofessional her attire was, she looked like she had on shower shoes. Will NOT be returning. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Tabitha CaldwellGiving my 5 stars because Bobbi Jo & Melissa have always gone above & beyond for me. They're the best ones that are there! Thank yall so much for always caring & communicating with me. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Tabitha CaldwellGiving my 5 stars because Bobbi Jo & Melissa have always gone above & beyond for me. They're the best ones that are there! Thank yall so much for always caring & communicating with me. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Dianela FernandezThis place is not satisfactory a family member purchase a vehicle at this place about a week ago and 2 days ago he was checking out the vehicle when he noticed the the key to remove the tires was missing, he went back to the dealer to ask for the key and the told me that they didn't have it. So he asked them if they could remove all | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Dianela FernandezThis place is not satisfactory a family member purchase a vehicle at this place about a week ago and 2 days ago he was checking out the vehicle when he noticed the the key to remove the tires was missing, he went back to the dealer to ask for the key and the told me that they didn't have it. So he asked them if they could remove all | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Christopher VolaMy wife and I both recently purchased vehicles here at Lakeland Dodge. The customer service was incredible, and they helped us to find what we wanted without the added pressure of getting upgrades or vehicles outside of our budget. A huge shoutout to Stephanie Pena, she helped us both find our dream vehicle and treated us like friend | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Daphne CorsonLet me start off by saying the salesman Fred was wonderful, professional and incredibly helpful. That’s where the pro’s end. Con’s: We came in to look at a vehicle that unfortunately was no longer available, while they made arrangements to find me the vehicle I was looking for, I was transparent about my credit & the pricing/ down p | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Daphne CorsonLet me start off by saying the salesman Fred was wonderful, professional and incredibly helpful. That’s where the pro’s end. Con’s: We came in to look at a vehicle that unfortunately was no longer available, while they made arrangements to find me the vehicle I was looking for, I was transparent about my credit & the pricing/ down p | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Christopher VolaMy wife and I both recently purchased vehicles here at Lakeland Dodge. The customer service was incredible, and they helped us to find what we wanted without the added pressure of getting upgrades or vehicles outside of our budget. A huge shoutout to Stephanie Pena, she helped us both find our dream vehicle and treated us like friend | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Chankins21This dealer did a bait and switch on us. Said they would sell us the wrangler at Msrp and then charged us 4k over. At the time of signing I thought it was the add ons. I called back and they kept putting me to voicemail. They scammed me. | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ Sam GarberDropped my Jeep Gladiator off 3 days ago after making an appointment to have my transmission checked was told it could take a couple days. Finally on day five yhey called to say i need new transmission. Its under warranty and they're giving me a car to use. Oh well. Could be couple weeks | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Sam GarberDropped my Jeep Gladiator off 3 days ago after making an appointment to have my transmission checked was told it could take a couple days. Finally on day five yhey called to say i need new transmission. Its under warranty and they're giving me a car to use. Oh well. Could be couple weeks | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Leslie RouthierHad the most bizarre experience with this dealership! Called about a jeep and the reconditioning fees+ dealer fee + everything else was ridiculous. I found almost the identical jeep at a dealership much closer. When I politely told the sales person that it made more sense for us to stay local, he told me they owned that dealership an | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Diane MirandaBobbiJo YOU Rock! Super courteous, phenomenally professional just REALLY, REALLY NICE! Consistently you and your Team Exceed the bar on every tier!!!!!! Thank You Thank YOU!!!! Super Happy Miranda Family | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Diane MirandaBobbiJo YOU Rock! Super courteous, phenomenally professional just REALLY, REALLY NICE! Consistently you and your Team Exceed the bar on every tier!!!!!! Thank You Thank YOU!!!! Super Happy Miranda Family | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Sam GarberDropped my Jeep Gladiator off 3 days ago after making an appointment to have my transmission checked was told it could take a couple days I'm on day four and I can't even get a response from the service department hey what's going on. I've called twice spoke to a technician by text was told he get right back to me haven't heard a wor | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Leslie RouthierHad the most bizarre experience with this dealership! Called about a jeep and the reconditioning fees+ dealer fee + everything else was ridiculous. I found almost the identical jeep at a dealership much closer. When I politely told the sales person that it made more sense for us to stay local, he told me they owned that dealership an | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Matthew NievesAfter shopping around I ended up buying my ram 3500 from Lakeland Dodge. Andres and his team made the purchase super smooth and found me the best overall deal! Super glad I chose this dealership! | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Sam GarberDropped my Jeep Gladiator off 3 days ago after making an appointment to have my transmission checked was told it could take a couple days I'm on day four and I can't even get a response from the service department hey what's going on. I've called twice spoke to a technician by text was told he get right back to me haven't heard a wor | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Lea DeltostoI'm very displeased with their service dept. I bought a new Jeep Rubicon from them in June '24. I made an appt and brought it in because I suspected that the actuator was bad. When I arrived, they said they had no tech to work on it, could I make another appt. When I brought it back, they confirmed it was bad and ordered the part. Th | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Matthew NievesAfter shopping around I ended up buying my ram 3500 from Lakeland Dodge. Andres and his team made the purchase super smooth and found me the best overall deal! Super glad I chose this dealership! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Lea DeltostoI'm very displeased with their service dept. I bought a new Jeep Rubicon from them in June '24. I made an appt and brought it in because I suspected that the actuator was bad. When I arrived, they said they had no tech to work on it, could I make another appt. When I brought it back, they confirmed it was bad and ordered the part. Th | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Adrian LeaI wouldn’t buy a clown car from this circus of a dealership. It’s almost like I have to fight someone to get help. I bought a vehicle from this dealership on December the 19 and it had minor issues that I needed to bring back to get fixed. Before I could get the vehicle in it cut off on my in the middle of the road while I was drivin | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Adrian LeaI wouldn’t buy a clown car from this circus of a dealership. It’s almost like I have to fight someone to get help. I bought a vehicle from this dealership on December the 19 and it had minor issues that I needed to bring back to get fixed. Before I could get the vehicle in it cut off on my in the middle of the road while I was drivin | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Falina HiraldoAvoid This dealership if you can. I purchased my vehicle here beginning of august it’s now January I traveled from Tampa to Lakeland and trying to get anyone on the phone is impossible and trying to get any help on the phone is dead too. They don’t ever return calls or get back to you I spent putting more miles on car going back and | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Frances JuddUpdate 1/20/25- had my truck in for an oil change, tire rotation and ABS module recall. Arrive 5 mins early for my 2:40 appointment. Waited 15 minutes for my service advisor, Michael to finish up with the customer in front of me and the ones behind me that came in after me. I was told it would take 2 hours. At 5:40 I went to the serv | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Frances JuddUpdate 1/20/25- had my truck in for an oil change, tire rotation and ABS module recall. Arrive 5 mins early for my 2:40 appointment. Waited 15 minutes for my service advisor, Michael to finish up with the customer in front of me and the ones behind me that came in after me. I was told it would take 2 hours. At 5:40 I went to the serv | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Falina HiraldoAvoid This dealership if you can. I purchased my vehicle here beginning of august it’s now January I traveled from Tampa to Lakeland and trying to get anyone on the phone is impossible and trying to get any help on the phone is dead too. They don’t ever return calls or get back to you I spent putting more miles on car going back and | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Ryan SheffieldThese people are crooks.. I took my vehicle in there for a simple diagnostic. But they fixed my vehicle without my permission as I give them verbal warning that I only wanted. My vehicle checked ..not fixed. And they took it on therwself to fix my vehicle without my permission. They damaged my vehicle and not bothered to Solve the Pr | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Ryan SheffieldThese people are crooks.. I took my vehicle in there for a simple diagnostic. But they fixed my vehicle without my permission as I give them verbal warning that I only wanted. My vehicle checked ..not fixed. And they took it on therwself to fix my vehicle without my permission. They damaged my vehicle and not bothered to Solve the Pr | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Amanda RamosI wish I had read these reviews before we took our Dodge Ram here. We don’t usually take our vehicles to dealers due to multiple bad service in the past. Seeing as how the problem seemed bigger this time we decided to give this dealer a chance. We were told it would take 2 days to do a diagnosis and so we had to drop the vehicle off | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Amanda RamosI wish I had read these reviews before we took our Dodge Ram here. We don’t usually take our vehicles to dealers due to multiple bad service in the past. Seeing as how the problem seemed bigger this time we decided to give this dealer a chance. We were told it would take 2 days to do a diagnosis and so we had to drop the vehicle off | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Sonia MenearI took my car to the service center to get the ac compressor change on a Monday ($3,000 I was told) they said it would be done by Friday. I called the following Monday and spoke with Jared Pacheco he was not my service advisor, but he was so helpful, and he kept in touch the whole step of the way. the wrong part was sent he informe | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Sonia MenearI took my car to the service center to get the ac compressor change on a Monday ($3,000 I was told) they said it would be done by Friday. I called the following Monday and spoke with Jared Pacheco he was not my service advisor, but he was so helpful, and he kept in touch the whole step of the way. the wrong part was sent he informe | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ David WhiteAndres Bohorquez was honest and very helpful in securing our new Jeep. It was an easy experience and he represented Lakeland Jeep with respect. Honestly refreshing after so many sales persons just pushing deals. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Chili MacI would probably rate zero stars if it was an option. The staff is friendly and helpful enough. They have a decent selection of vehicles on the lot (but if it's on their website and doesn't include the LAKELAND graphic it will be at a different dealership lot or in some staging lot). We were looking to buy but not needing to buy unl | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Chili MacI would probably rate zero stars if it was an option. The staff is friendly and helpful enough. They have a decent selection of vehicles on the lot (but if it's on their website and doesn't include the LAKELAND graphic it will be at a different dealership lot or in some staging lot). We were looking to buy but not needing to buy unl | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Allyson WhiteThey will tell you one thing and still make you pay for it. I was told my car had no problems and that it was 100% when it went through inspection. I took it to get it fixed else where the car is branded from and they said it was not at 100% and that the car was even recalled for a problem it was having. I’m only 19 in college and ha | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Allyson WhiteThey will tell you one thing and still make you pay for it. I was told my car had no problems and that it was 100% when it went through inspection. I took it to get it fixed else where the car is branded from and they said it was not at 100% and that the car was even recalled for a problem it was having. I’m only 19 in college and ha | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ David WhiteAndres Bohorquez was honest and very helpful in securing our new Jeep. It was an easy experience and he represented Lakeland Jeep with respect. Honestly refreshing after so many sales persons just pushing deals. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Veronica PecinaGreat place for Dodge repair got my truck fixed in a couple of hours. Nice cause I don’t like to wait. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Nick GarciaI’m writing to express my deep frustration with the service I received at your location today while bringing in my Jeep Grand Cherokee for an A/C repair. When I scheduled the appointment, I was assured it would take only a few hours. So I opted to wait for my repair at the dealership. However, upon arriving this morning at 7:45 AM, | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Veronica PecinaGreat place for Dodge repair got my truck fixed in a couple of hours. Nice cause I don’t like to wait. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Amber SmithUPDATE: I decided to give Lakeland another chance after all these years. My grand wagoneer started making a beeping sound every few minutes. Just like if your seat belt isn't buckled. And to patch a tire with a nail in it. I had an appointment for Friday at 12:30. I dropped it off at 8:30am that morning. I had to call around 3pm to | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Amber SmithUPDATE: I decided to give Lakeland another chance after all these years. My grand wagoneer started making a beeping sound every few minutes. Just like if your seat belt isn't buckled. And to patch a tire with a nail in it. I had an appointment for Friday at 12:30. I dropped it off at 8:30am that morning. I had to call around 3pm to | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Anesha Smith????? Reply: First, you refused to speak to me, claiming it was because I mentioned the word “attorney.” Now, because this is a public post, you suddenly feel the need to respond. Please provide the official guidelines that state mentioning an attorney prohibits communication, and clarify whether this applies before or after a purch | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Nick GarciaI’m writing to express my deep frustration with the service I received at your location today while bringing in my Jeep Grand Cherokee for an A/C repair. When I scheduled the appointment, I was assured it would take only a few hours. So I opted to wait for my repair at the dealership. However, upon arriving this morning at 7:45 AM, | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Anesha Smith????? Reply: First, you refused to speak to me, claiming it was because I mentioned the word “attorney.” Now, because this is a public post, you suddenly feel the need to respond. Please provide the official guidelines that state mentioning an attorney prohibits communication, and clarify whether this applies before or after a purch | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Jose GalarzaI had many bad experiences with other dealers including Dodge throughout different states in the past which I was hesitant to go here. However, that was not the case here at Lakeland Dodge. I was contacted by Sales Jose Medina who did GREAT from the beginning. He understood my needs and listened to all my concerns. Never push for an | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Jose GalarzaI had many bad experiences with other dealers including Dodge throughout different states in the past which I was hesitant to go here. However, that was not the case here at Lakeland Dodge. I was contacted by Sales Jose Medina who did GREAT from the beginning. He understood my needs and listened to all my concerns. Never push for an | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Michael DelgadoI need everyone to know about the horrendous experience I have had at this dealership. Over the past 3 months I have spent over $1,300 and my car is now in worse condition than when it arrived. The communication has been terrible, and the reps here consistently brush me off when I call multiple times in a day to speak with a manager | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Anesha Smith????? My daughter recently purchased her first car, a Jeep, from Dodge Jeep in Lakeland, FL, and the experience has been an absolute nightmare. She was so excited to finally own her own car, but the excitement quickly turned into frustration and fear. The day after purchase, she found a dead roach in the car. The following night, s | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Aubreigh AlexanderHands down worst customer service I’ve ever experienced in service. I make an appointment and then they disregard my vehicle. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Jen TaylorSeconding my husband's review. We just want the money we are owed, legally. We bought our car back in October 2024, we agreed on an out the door price and signed on it. Due to a registration stop we were unaware of, we were charged an additional $227.35, which we were told would be completely refunded *if* we were able to clear it u | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Michael DelgadoI need everyone to know about the horrendous experience I have had at this dealership. Over the past 3 months I have spent over $1,300 and my car is now in worse condition than when it arrived. The communication has been terrible, and the reps here consistently brush me off when I call multiple times in a day to speak with a manager | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Anthony lamuraPurchased a vehicle Sunday the vehicle needed brakes done. Was told they will expedite the repairs. Got a call Tuesday they needed to send vehicle to the oem dealer to recalibrate the abs and brakes. Was told 48 hours. 72 hours later vehicle still hasn’t been sent to dealer for repairs estimate is Monday- Tuesday the vehicle will be | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Anthony lamuraPurchased a vehicle Sunday the vehicle needed brakes done. Was told they will expedite the repairs. Got a call Tuesday they needed to send vehicle to the oem dealer to recalibrate the abs and brakes. Was told 48 hours. 72 hours later vehicle still hasn’t been sent to dealer for repairs estimate is Monday- Tuesday the vehicle will be | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Aubreigh AlexanderHands down worst customer service I’ve ever experienced in service. I make an appointment and then they disregard my vehicle. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ jasper yzaguirreI recently purchased a RAM 1500. From the moment I walked in, the sales team was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. They took the time to understand my needs and found the perfect truck for me. The level of customer service exceeded my expectations, and I truly felt valued as a custom | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ juan calzadaHANNAH IN SERVICE ALWAYS TAKES CARE OF ME | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Dunia ManzanaresBuying my Jeep was such a great experience! From the moment I walked in, the staff made me feel comfortable and really listened to what I was looking for. They helped me find the perfect model and made the whole process easy and straightforward. No pressure, no surprises—just great service. Driving off in my new Jeep felt incredible, | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ jasper yzaguirreI recently purchased a RAM 1500. From the moment I walked in, the sales team was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. They took the time to understand my needs and found the perfect truck for me. The level of customer service exceeded my expectations, and I truly felt valued as a custom | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ juan calzadaHANNAH IN SERVICE ALWAYS TAKES CARE OF ME | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Dunia ManzanaresBuying my Jeep was such a great experience! From the moment I walked in, the staff made me feel comfortable and really listened to what I was looking for. They helped me find the perfect model and made the whole process easy and straightforward. No pressure, no surprises—just great service. Driving off in my new Jeep felt incredible, | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ G CI received a notice of a recall for my vehicle. I called and made an appointment. Showed up and asked how long it would be. They told me to be safe, 2 hours. I sat in the waiting area for a little over an hour and a half and thought I'd check to see the status. It was at that time that the service advisor went to check. He came | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ G CI received a notice of a recall for my vehicle. I called and made an appointment. Showed up and asked how long it would be. They told me to be safe, 2 hours. I sat in the waiting area for a little over an hour and a half and thought I'd check to see the status. It was at that time that the service advisor went to check. He came | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Marc BodnarBUY WITH CAUTION! My wife and I bought a used car from them back in October 2024, when we agreed upon a price for trade in and balance, we went to sign the papers and there was an additional charge of $227.35. They said due to there being a registration stop on our current license plate we wanted to transfer, due to an unpaid toll w | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Marc BodnarBUY WITH CAUTION! My wife and I bought a used car from them back in October 2024, when we agreed upon a price for trade in and balance, we went to sign the papers and there was an additional charge of $227.35. They said due to there being a registration stop on our current license plate we wanted to transfer, due to an unpaid toll w | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Bankablefoil812 01Worst place ever to buy a vehicle bought a 2024 wrangler was supposed to come with sunrider freedom panel and alpine speakers it came with alpines the sales man showed us the bag for sunrider freedom panel soft top welp come to find out it wasn’t that went back no help welp if I would have know I wasn’t getting what I wanted I would | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Rebecca SloneHorrible they have lied about my car parts over and over after telling me twice that nothing was wrong with my car. Was left on hold by a manager for 1hour and 54 mins. And have been without my car for 3 weeks with no call or answer. Do not take your car here to be fix. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Rebecca SloneHorrible they have lied about my car parts over and over after telling me twice that nothing was wrong with my car. Was left on hold by a manager for 1hour and 54 mins. And have been without my car for 3 weeks with no call or answer. Do not take your car here to be fix. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Julia CruzAvoid This Dealership My experience with this Dealership was extremely disappointing. Their internet director, Hercules, was rude and unprofessional. The company listed vehicles with false pricing and even false locations, which wasted my time. They also assume shoppers are not eligible for specific incentives without taking the ti | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Reaper SoulsWorst dealership in the world ignore calls, never have anyone to talk with they find any excuse to help, they will upcharge and admit it to get paid more this place is a joke and wish I never came to this dealership been fighting em for a year on my car and if you take it to get fixed they will fix it wrong. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Julia CruzAvoid This Dealership My experience with this Dealership was extremely disappointing. Their internet director, Hercules, was rude and unprofessional. The company listed vehicles with false pricing and even false locations, which wasted my time. They also assume shoppers are not eligible for specific incentives without taking the ti | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Reaper SoulsWorst dealership in the world ignore calls, never have anyone to talk with they find any excuse to help, they will upcharge and admit it to get paid more this place is a joke and wish I never came to this dealership been fighting em for a year on my car and if you take it to get fixed they will fix it wrong. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ the negotiatorSo just bought a truck and the first time I use the window there was a chip in it. So I asked if they where going to fix it and they said no and had to use my insurance to fix. I would use a lot of Caution going there. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ the negotiatorSo just bought a truck and the first time I use the window there was a chip in it. So I asked if they where going to fix it and they said no and had to use my insurance to fix. I would use a lot of Caution going there. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ allen russellWent in today to look at a new jeep gladiator, salesman went to get key and returned telling me they needed my license. I already told them I didn’t need to drive the vehicle therefore they don’t need my license just to look. I understand if I was driving it but I wasn’t. I’ll buy elsewhere!! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ allen russellWent in today to look at a new jeep gladiator, salesman went to get key and returned telling me they needed my license. I already told them I didn’t need to drive the vehicle therefore they don’t need my license just to look. I understand if I was driving it but I wasn’t. I’ll buy elsewhere!! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Andrew BastoGreat experience awesome customer service! | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Ivan CruzBobbi did great service in the parts sales Está mujer es fenomenal, te atiende con excelencia | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Ivan CruzBobbi did great service in the parts sales Está mujer es fenomenal, te atiende con excelencia | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Andrew BastoGreat experience awesome customer service! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Sam MolitorIf I could give this place 0 stars I would. DO NOT PURCHASE FROM THEM. We bought a Jeep from this dealership, and as soon as we drove it off the lot, there was a knocking noise (Obliviously wasn't happening during our test drive/while we were checking things out). We brought it back immediately, but they said service was closed and | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Sam MolitorIf I could give this place 0 stars I would. DO NOT PURCHASE FROM THEM. We bought a Jeep from this dealership, and as soon as we drove it off the lot, there was a knocking noise (Obliviously wasn't happening during our test drive/while we were checking things out). We brought it back immediately, but they said service was closed and | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ MyleenStay away, this place is a total scam. As usual they only want your money and can’t be bothered to actually help when you ask for it. I leased a vehicle here and when the term was ending I reached out about purchasing the car. I spoke to the finance manager Joel and after a few emails he suddenly blocked me. At no point was I rude or | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ MyleenStay away, this place is a total scam. As usual they only want your money and can’t be bothered to actually help when you ask for it. I leased a vehicle here and when the term was ending I reached out about purchasing the car. I spoke to the finance manager Joel and after a few emails he suddenly blocked me. At no point was I rude or | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Stacey VillaI recently purchased 2 Diesel trucks from this dealership. I was very clear on what I was looking for. 1. After I brought the trucks to the shop and they were in use for a few weeks, I found that they were different, one was missing a feature that I was told both had (this feature was in the pre-checklist of features I needed). 2. Wh | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Stacey VillaI recently purchased 2 Diesel trucks from this dealership. I was very clear on what I was looking for. 1. After I brought the trucks to the shop and they were in use for a few weeks, I found that they were different, one was missing a feature that I was told both had (this feature was in the pre-checklist of features I needed). 2. Wh | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Holly MathiesonHuge THANK YOU to Lamont, the BEST service manager of Polk County if you ask me.. for LISTENING to my concern with my Gladiator. Having his master technician look, diagnose, and fix the problem all while keeping us informed. Balancing customers around the holidays can always be a jewel, but Lamont did it and was cheerful every time t | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Holly MathiesonHuge THANK YOU to Lamont, the BEST service manager of Polk County if you ask me.. for LISTENING to my concern with my Gladiator. Having his master technician look, diagnose, and fix the problem all while keeping us informed. Balancing customers around the holidays can always be a jewel, but Lamont did it and was cheerful every time t | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Anastasia JohnsonAt first I thought this was a great dealership based off the reviews. But here is my take away since I bought a used truck from them 3 weeks. I found my absolute dream truck on their website, came in asked questions they didn’t have it on their lot but at their Orlando lot. That’s fine. We paid a deposit to have it brought to Lakelan | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ April HallSalesperson Xavier Rodriguez was great. Listened to what I wanted to do, knew exactly where every car was that fit my needs and helped me find the perfect car. Finance-Brian Velez was very helpful at finding me the best rate and breaking down each charge and coverage for me. Sorry again Brian ;) | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ April HallSalesperson Xavier Rodriguez was great. Listened to what I wanted to do, knew exactly where every car was that fit my needs and helped me find the perfect car. Finance-Brian Velez was very helpful at finding me the best rate and breaking down each charge and coverage for me. Sorry again Brian ;) | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ April HallFinancing-Brian is a SNAKE!! Car was advertised for sales price $22,995 and that’s the price I was originally told when I said I was buying it. When it came down to financing I was charged the sales price of $27,548 not the price advertised and told to me. This is 5 cars we have bought from them over the years, but not ever again. W | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ April HallFinancing-Brian is a SNAKE!! Car was advertised for sales price $22,995 and that’s the price I was originally told when I said I was buying it. When it came down to financing I was charged the sales price of $27,548 not the price advertised and told to me. This is 5 cars we have bought from them over the years, but not ever again. W | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Steve Soulfish1st Lamont has been and continues to be the best service manager they have. He's treated me right but is hindered by others at this dealership. I will always continue to work with him here despite the short comings of the rest of the service and dealerships levels of service. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Steve Soulfish1st Lamont has been and continues to be the best service manager they have. He's treated me right but is hindered by others at this dealership. I will always continue to work with him here despite the short comings of the rest of the service and dealerships levels of service. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Tyler McbrideVery high pressure sales environment. Their sales peoples were standing at the door waving like smartasses as I was leaving.. Even after giving them a second chance. Very high pressured sells tatics, they gave no shit about what is best for the customer just, how can we make this deal happen today. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Tyler McbrideVery high pressure sales environment. Their sales peoples were standing at the door waving like smartasses as I was leaving.. Even after giving them a second chance. Very high pressured sells tatics, they gave no shit about what is best for the customer just, how can we make this deal happen today. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ MrConstantino89Had gladiator towed to this dealership because it had battery issues , they kept it over night and told me nothing was wrong with it to come pick it up . Picked it up and got home and it wouldn’t start back up . Took it to Thunder in Bartow and they showed me 27 codes for battery failure . | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Yassel GonzalezHace 4 meses compre un hyundai santa fe xrt 2022 con 31000 millas ahora tiene 36000 y una de las gomas delanteras la de la derecha después que me hicieron el servicio hace dos semanas y hacen creo el cambio de rotación de las gomas se exploto una en la i75 a 70 millas por hora y por poco me mato mi familia y yo. Como es posible que u | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ MrConstantino89Had gladiator towed to this dealership because it had battery issues , they kept it over night and told me nothing was wrong with it to come pick it up . Picked it up and got home and it wouldn’t start back up . Took it to Thunder in Bartow and they showed me 27 codes for battery failure . | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Yassel GonzalezHace 4 meses compre un hyundai santa fe xrt 2022 con 31000 millas ahora tiene 36000 y una de las gomas delanteras la de la derecha después que me hicieron el servicio hace dos semanas y hacen creo el cambio de rotación de las gomas se exploto una en la i75 a 70 millas por hora y por poco me mato mi familia y yo. Como es posible que u | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Rachel StaggsThese people will take your good credit and hit you with a 19% APR. I have 0 words for this dealership they are prepared to sell you a vehicle with tons of issues they oh, so you garbage my wife and I only wanted a promise letter that they would fix the issues with the truck we were purchasing and they did not want to produce that to | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Rachel StaggsThese people will take your good credit and hit you with a 19% APR. I have 0 words for this dealership they are prepared to sell you a vehicle with tons of issues they oh, so you garbage my wife and I only wanted a promise letter that they would fix the issues with the truck we were purchasing and they did not want to produce that to | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Julianne LeisingExcellent service, Bobbi from the parts counter was amazing and super helpful! Good work! | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Brenda IbarraThis dealership has been one of the worse experiences ever! I took my Jeep in for a service transmission Alert. From the time I stepped foot in I was not greeted, I waited until someone acknowledge me. I dropped my car off on a Friday morning and went all weekend and all day Monday without a rental or being offered a rental. I inquir | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Brenda IbarraThis dealership has been one of the worse experiences ever! I took my Jeep in for a service transmission Alert. From the time I stepped foot in I was not greeted, I waited until someone acknowledge me. I dropped my car off on a Friday morning and went all weekend and all day Monday without a rental or being offered a rental. I inquir | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Charles ReecyThey sold me a total lemon. I bought a jeep from them for 13000$. Within weeks it needed repair after repair. Most of it was preexisting issues that wasn't discussed when I bought the car. Months later I've put an additional 15000$ dollars in this jeep and it's still having issues. I made the mistake of trusting and thinking they wou | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Charles ReecyThey sold me a total lemon. I bought a jeep from them for 13000$. Within weeks it needed repair after repair. Most of it was preexisting issues that wasn't discussed when I bought the car. Months later I've put an additional 15000$ dollars in this jeep and it's still having issues. I made the mistake of trusting and thinking they wou | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ K9 GibsonBobbijo was great, great customer service, also a great help. Winston williams in the shop and lube great service and very knowledgeable. Will be back again | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ K9 GibsonBobbijo was great, great customer service, also a great help. Winston williams in the shop and lube great service and very knowledgeable. Will be back again | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ MIGUEL DANAI purchased a 2025 Ram 1500 Limited. Everything was great up until I left the dealer. It’s been about 4 months and my salesmen team composed of Elijah and Ben have not delivered what was agreed upon. No bed cover has been given to me and it was part of the deal. It’s about a $1,600 value and they keep giving me the run around. The pu | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Jason RamgobindThis is crazy the type of service that was provided, I expect the same type of courtesy and energy I give is what I receive, and I feel as if it was almost discriminatory how I was being prejudiced against , if it was up to me I’d save my 30 grand and get my gladiator from the guy down the room | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ MIGUEL DANAI purchased a 2025 Ram 1500 Limited. Everything was great up until I left the dealer. It’s been about 4 months and my salesmen team composed of Elijah and Ben have not delivered what was agreed upon. No bed cover has been given to me and it was part of the deal. It’s about a $1,600 value and they keep giving me the run around. The pu | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jason RamgobindThis is crazy the type of service that was provided, I expect the same type of courtesy and energy I give is what I receive, and I feel as if it was almost discriminatory how I was being prejudiced against , if it was up to me I’d save my 30 grand and get my gladiator from the guy down the room | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Mike BrantlyNice place friendly people, I was not impressed with the web site | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Mike BrantlyNice place friendly people, I was not impressed with the web site | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Ryleigh OftenWhen you call the service department for a question no matter the vehicle or the question the answer is I don’t know, I can’t help you. Didn’t even bother to listen or try to find an answer. Didn’t care enough to even offer to set an appointment. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Katy DragonMarilin was very helpful in helping me find what I needed. Professional & courteous. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Ivonne GonzalezThank you, Marilin, for your excellent service in the parts department. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Latisha GeorgeMarilyn excellent customer service friendly and handle what I needed professionally and fast.. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Santiago SanchezStay away from this dealership they are a scammer I bought a Jeep Grand Cherokee there 3 day broke down they have it for 1 1/2 months them they sold me a Jeep Wagoneer since I bought it have a vibration at 70 mile I have been taking the vehicle 4 times to be fixed and they cannot find the problem just changing part and lie to you I h | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Ryleigh OftenWhen you call the service department for a question no matter the vehicle or the question the answer is I don’t know, I can’t help you. Didn’t even bother to listen or try to find an answer. Didn’t care enough to even offer to set an appointment. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Santiago SanchezStay away from this dealership they are a scammer I bought a Jeep Grand Cherokee there 3 day broke down they have it for 1 1/2 months them they sold me a Jeep Wagoneer since I bought it have a vibration at 70 mile I have been taking the vehicle 4 times to be fixed and they cannot find the problem just changing part and lie to you I h | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Santiago SanchezThe worst dealer in Lakeland they are a scammer they lying to sell you a car and when you have a problem with the car they tell you to go to different dealerships because they can't fixed that was the option I got from the Manager or they can sell me a new car( a new problem) | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Bayron LizarazoMuy buen servicio me atendió Ángel y Bobbi Jo y contestaron todas mis preguntas. Gracias a los dos | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Ivonne GonzalezThank you, Marilin, for your excellent service in the parts department. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Katy DragonMarilin was very helpful in helping me find what I needed. Professional & courteous. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Latisha GeorgeMarilyn excellent customer service friendly and handle what I needed professionally and fast.. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Bayron LizarazoMuy buen servicio me atendió Ángel y Bobbi Jo y contestaron todas mis preguntas. Gracias a los dos | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Michael TirpakIf you are an educated consumer and have a low tolerance for sleazy carsalesman tactics, DO NOT GO HERE! Please remove all of my information from your database. I have blocked all of the numbers you have tried to contact me on. Please don't contact me again. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Michael TirpakIf you are an educated consumer and have a low tolerance for sleazy carsalesman tactics, DO NOT GO HERE! Please remove all of my information from your database. I have blocked all of the numbers you have tried to contact me on. Please don't contact me again. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Chelsea ThompsonSuch a great experience at Lakeland Dodge. We drove an hour and a half to look at a vehicle and it was WELL worth it!! Ended up buying the vehicle because they were so accommodating and worked with us in every way possible. Can’t recommend this place enough!! Our salesman Wilfredo was so great!! Thanks again!!! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Acirema Torres OviesVery bad and rude customer service at this dealer. Impossible to connect with the parts department. I have called for 3 days in a period of 10 calls a day and they transfer me waiting for an hour and no one answers the phone. When I get through the phone call ,the person who answered me put me on hold for half an hour. When they answ | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Chelsea ThompsonSuch a great experience at Lakeland Dodge. We drove an hour and a half to look at a vehicle and it was WELL worth it!! Ended up buying the vehicle because they were so accommodating and worked with us in every way possible. Can’t recommend this place enough!! Our salesman Wilfredo was so great!! Thanks again!!! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Acirema Torres OviesVery bad and rude customer service at this dealer. Impossible to connect with the parts department. I have called for 3 days in a period of 10 calls a day and they transfer me waiting for an hour and no one answers the phone. When I get through the phone call ,the person who answered me put me on hold for half an hour. When they answ | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Dustin FarnhamDon't even know how to answer a phone. Worst experience ever would I would not buy another ram this company is going down hill fast. Hopefully just the Lakeland, FL location.. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Dustin FarnhamDon't even know how to answer a phone. Worst experience ever would I would not buy another ram this company is going down hill fast. Hopefully just the Lakeland, FL location.. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ RaeAnn RodkeyJust stopped in today to see about getting another vehicle and met Matthew he was amazing to work with. Definitely go check him out | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ RaeAnn RodkeyJust stopped in today to see about getting another vehicle and met Matthew he was amazing to work with. Definitely go check him out | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Sandra “Starr Vargas” ParedesI got a letter in it in the mail telling me I need to do a update on my airbag. I brung it in and half an hour later everything's done fast. They were nice enough to vacuum my car. The people there are super friendly I loved it . There is coffee, snacks and large screen TV. Felt like home. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Brooks OffThis place has had my vehicle for 5 business days, not counting two weekend days, they have not turned it into the warranty to be repaired. I called the warranty place they show no paperwork submitted on their side for the vehicle. No one will let me address a manager, had to beg to find out what was wrong, and no one will return ou | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Sandra “Starr Vargas” ParedesI got a letter in it in the mail telling me I need to do a update on my airbag. I brung it in and half an hour later everything's done fast. They were nice enough to vacuum my car. The people there are super friendly I loved it . There is coffee, snacks and large screen TV. Felt like home. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Brooks OffThis place has had my vehicle for 5 business days, not counting two weekend days, they have not turned it into the warranty to be repaired. I called the warranty place they show no paperwork submitted on their side for the vehicle. No one will let me address a manager, had to beg to find out what was wrong, and no one will return ou | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Alex JandickI had a great experience with Patrick, who helped me with my purchase of a Model S Plaid. We negotiated the deal over the phone, and I picked up the car the next day. I was in and out in under two hours. Finance department was great too. Highly recommend. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Sabastian MaesRecently I just bought a car from Shavaunte Pippins. Talk about an amazing experience! He is a very kind and professional person. 10/10 salesman, he has taken care of me ever since the car was purchased, answering all my questions and taking care of all my concerns. I’d definitely recommend this dealership, and Shavaunte to family a | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Alex JandickI had a great experience with Patrick, who helped me with my purchase of a Model S Plaid. We negotiated the deal over the phone, and I picked up the car the next day. I was in and out in under two hours. Finance department was great too. Highly recommend. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Sabastian MaesRecently I just bought a car from Shavaunte Pippins. Talk about an amazing experience! He is a very kind and professional person. 10/10 salesman, he has taken care of me ever since the car was purchased, answering all my questions and taking care of all my concerns. I’d definitely recommend this dealership, and Shavaunte to family a | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Karley WeeksLakeland doge was such a breeze to buy from with exceptional customer services, we met with Fred Henry who greeted us began to show us vehicles not once did he try to upsell us, it felt like we were talking to an old friend. Though i was very picky lakeland dodge was able to help to find exactly what i wanted, they definitely have my | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Mariluna BlancoEstafadores nunca compres con ellos cuando llamas atiende una basura humana que no da ninguna solución trata mal al cliente y me robaron mi dinero | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Mariluna BlancoEstafadores nunca compres con ellos cuando llamas atiende una basura humana que no da ninguna solución trata mal al cliente y me robaron mi dinero | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Karley WeeksLakeland doge was such a breeze to buy from with exceptional customer services, we met with Fred Henry who greeted us began to show us vehicles not once did he try to upsell us, it felt like we were talking to an old friend. Though i was very picky lakeland dodge was able to help to find exactly what i wanted, they definitely have my | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Chris ParadaDo not make business with this people they do not care about bit about they're costumers, I bought a truck 3 months ago it's been on they're shop for 2 weeks with a bad transmission, I call to get information and every boddy gives me the back they say the tech that take the truck is the only one that can give me information, I bought | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Christopher RamosI have bought 3 new vehicles from Lakeland Dodge Jeep Ram in the last year. For the third vehicle, I had a simple request that they provide rubber floor mats for my wife’s new minivan. Our salesman Zach gave us a verbal promise that he would order them and we could pick them up when they arrive. I have been calling them for about 2 | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Chris ParadaDo not make business with this people they do not care about bit about they're costumers, I bought a truck 3 months ago it's been on they're shop for 2 weeks with a bad transmission, I call to get information and every boddy gives me the back they say the tech that take the truck is the only one that can give me information, I bought | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Christopher RamosI have bought 3 new vehicles from Lakeland Dodge Jeep Ram in the last year. For the third vehicle, I had a simple request that they provide rubber floor mats for my wife’s new minivan. Our salesman Zach gave us a verbal promise that he would order them and we could pick them up when they arrive. I have been calling them for about 2 | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Holly ThorntonXavier was my car salesman and he was Amazing. I'll give this guy 5 stars ANY day. I bought my F150 from him about 2 weeks ago. When I had an issue with something, this guy was on top of things. I saw a nail in the tire when doing the walk around he made sure tires were taken care of. A chip in a windshield, he took care of it. My in | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Holly ThorntonXavier was my car salesman and he was Amazing. I'll give this guy 5 stars ANY day. I bought my F150 from him about 2 weeks ago. When I had an issue with something, this guy was on top of things. I saw a nail in the tire when doing the walk around he made sure tires were taken care of. A chip in a windshield, he took care of it. My in | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Jannette SheltonMy husband and I have had an amazing experience buying our 2024 Jeep Gladiator Sport! First of all our car salesman, Colin Kresl was an outstanding and one of a kind salesman! He was never pushy and went above and beyond to make us feel that we would leave happy and fully satisfied with our purchase, while helping us decide what was | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Jannette SheltonMy husband and I have had an amazing experience buying our 2024 Jeep Gladiator Sport! First of all our car salesman, Colin Kresl was an outstanding and one of a kind salesman! He was never pushy and went above and beyond to make us feel that we would leave happy and fully satisfied with our purchase, while helping us decide what was | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Antonio RiveraTook my Jeep to get service cannot find no one to help and it took a long time to get the vehicle back | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Antonio RiveraTook my Jeep to get service cannot find no one to help and it took a long time to get the vehicle back | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Michal JedrzejczykUnprofessional company. Confusing orders sends goods that do not match the order. It leaves the client with a problem | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Michal JedrzejczykUnprofessional company. Confusing orders sends goods that do not match the order. It leaves the client with a problem | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Judy WescottVery good service & Melissa kept me up dated on the service being done | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Judy WescottVery good service & Melissa kept me up dated on the service being done | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Edwin Rios-MoyaIn my case Mr. Xavier Rodriguez went above and beyond to help me and my wife get a new vehicle. He is more than a salesman he is a devoted and genuine in his pursuit to help the customers that walk through the doors of Lakeland Chrysler Dodge Jeep RAM. God bless him and everyone that works there! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Edwin Rios-MoyaIn my case Mr. Xavier Rodriguez went above and beyond to help me and my wife get a new vehicle. He is more than a salesman he is a devoted and genuine in his pursuit to help the customers that walk through the doors of Lakeland Chrysler Dodge Jeep RAM. God bless him and everyone that works there! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Bruce & AWe have dealt with this dealership for many years. We have bought several trucks from them. They always gave us a good deal and they are easy to work with. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Bruce & AWe have dealt with this dealership for many years. We have bought several trucks from them. They always gave us a good deal and they are easy to work with. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Jessica D. JosephI ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by bein | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Jessica D. JosephI ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by bein | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Jessica D. JosephI ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by bein | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Jessica D. JosephI ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by bein | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Jessi DiI ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by bein | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ James DownsUsually customer service experience is very good. In this last visit the customer service experience was unsatisfactory. At the end I was taken care of but, the person assisting me was unprofessional, probably needs more customer service training. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ James DownsUsually customer service experience is very good. In this last visit the customer service experience was unsatisfactory. At the end I was taken care of but, the person assisting me was unprofessional, probably needs more customer service training. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Angela PeralesDo not get help from Eddie he never calls back with any updates/ Also when you walk in into service the service people act like your not there super rude!! Hana was great on helping me I am glad she care and she was the only one to ask me if I needed help! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Angela PeralesDo not get help from Eddie he never calls back with any updates/ Also when you walk in into service the service people act like your not there super rude!! Hana was great on helping me I am glad she care and she was the only one to ask me if I needed help! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Lea CruzNo puedo darle 0,pero nunca recomendaría esta agencia,tengo 2 meses esperando respuesta sobre la placa de mi troca,quedaron en hacer la transferencia ellos mismo y resulta que a mí hijo le dijeron que aún tienen problemas con el anterior dueño,para venden autos si van a salir con estos problemas, hoy llamé y todo se avientan la bola | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Lea CruzNo puedo darle 0,pero nunca recomendaría esta agencia,tengo 2 meses esperando respuesta sobre la placa de mi troca,quedaron en hacer la transferencia ellos mismo y resulta que a mí hijo le dijeron que aún tienen problemas con el anterior dueño,para venden autos si van a salir con estos problemas, hoy llamé y todo se avientan la bola | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Amanda GonzalezI took my vehicle in Aug 2024 today is September 30 2024. I took it in due to needing a new battery. I have taken it back to them 3 times in the past 30 days. With an issue that was NEVER an issue until they worked on my vehicle. I am beyond upset and frustrated that I honestly feel I am being taken advantage. I have been very patie | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Amanda GonzalezI took my vehicle in Aug 2024 today is September 30 2024. I took it in due to needing a new battery. I have taken it back to them 3 times in the past 30 days. With an issue that was NEVER an issue until they worked on my vehicle. I am beyond upset and frustrated that I honestly feel I am being taken advantage. I have been very patie | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Tabitha CaldwellSam in the service department was amazing & super helpful! Was having issues getting in touch with someone at the Bartow Dodge thunder dealership ?? so i finally gave up & called lakeland dodge & Sam was so quick to get me in there & get my vehicle fixed. Definitely recommend Lakeland dodge. Thanks again Sam!! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Rachel PloofI dropped off my truck for an oil change and tire rotation.. they were prompt and courteous as well! My truck was finished in a timely manner | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Bill KuhnFrannie was a great help with our purchase of our Jeep Gladiator! Thank you. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Tabitha CaldwellSam in the service department was amazing & super helpful! Was having issues getting in touch with someone at the Bartow Dodge thunder dealership ?? so i finally gave up & called lakeland dodge & Sam was so quick to get me in there & get my vehicle fixed. Definitely recommend Lakeland dodge. Thanks again Sam!! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Rachel PloofI dropped off my truck for an oil change and tire rotation.. they were prompt and courteous as well! My truck was finished in a timely manner | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Bill KuhnFrannie was a great help with our purchase of our Jeep Gladiator! Thank you. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Amanda ByrdIf I could leave zero starts I definitely would without hesitation. The absolute worst experience I've ever endured at a dealership in my life they treated my daughter as if she was a joke they took over 7 hours to get a vehicle there to the lot that we were told was on the lot prior to us getting there only to find out nope but they | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Amanda ByrdIf I could leave zero starts I definitely would without hesitation. The absolute worst experience I've ever endured at a dealership in my life they treated my daughter as if she was a joke they took over 7 hours to get a vehicle there to the lot that we were told was on the lot prior to us getting there only to find out nope but they | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ CustomerThey were no help when my transmission went out on a car I had just bought a week prior to buying it and my vehicle was than there for 30 days | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Frank ErrisurizI have done a few deals with them and they have been pretty good so I don’t have any issues at all with them thanks for all your help and help with all the deals that I’ve done thanks | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alberto BlandonDo not go here. 1. They kept my vehicle for a week for a thermostat change. I was later told that they were understaffed in the mechanic shop days after dropping off my vehicle. I was told it would be ready 9/24 at 1pm. I was never called to come get it so I had to call. It took multiple times of me calling for someone to answer and | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ eric whiteThis place has one of the poorest service departments I've ever been to. I have taken my vehicle there several times and every time it has taken day's to be checked out and serviced even when I initially go in I have to sit for 3 to 4 hours before I am informed of any issues. The last time I was there I was there at 830 and to 12 and | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ eric whiteThis place has one of the poorest service departments I've ever been to. I have taken my vehicle there several times and every time it has taken day's to be checked out and serviced even when I initially go in I have to sit for 3 to 4 hours before I am informed of any issues. The last time I was there I was there at 830 and to 12 and | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alberto BlandonDo not go here. 1. They kept my vehicle for a week for a thermostat change. I was later told that they were understaffed in the mechanic shop days after dropping off my vehicle. I was told it would be ready 9/24 at 1pm. I was never called to come get it so I had to call. It took multiple times of me calling for someone to answer and | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Ada RodriguezIt took us no more than 1hr to be approved. The whole process was easy and everyone was so nice and friendly. Elijah is the best! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Frank ErrisurizI have done a few deals with them and they have been pretty good so I don’t have any issues at all with them thanks for all your help and help with all the deals that I’ve done thanks | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Timothy ArroyoThe vibe of this place seemed very casual and staff made you feel comfortable and were very personable which was a great experience but I negotiated a deal on a used car and I understand used cars are not perfect.. but I was reassured that all used cars / trade ins are properly inspected before resale ! I guess mine was such a quick | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Timothy ArroyoThe vibe of this place seemed very casual and staff made you feel comfortable and were very personable which was a great experience but I negotiated a deal on a used car and I understand used cars are not perfect.. but I was reassured that all used cars / trade ins are properly inspected before resale ! I guess mine was such a quick | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ ismael colonI purchased a 2018 Chrysler Pacifica hybrid limited on September 11, 2024. Is a beautiful low mile van, very clean. The problem was the front tires looked really bad, after asking the salesman (Andres) and the financing department (Joel). They assured me the tires were within legal limits and safe. On Monday the 23th i took the van i | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Sherry LeeWhat happened to the last pre-paid oil change I had left from my last ones??? You had just recently sent me a reminder that I gad one left. And remember, you guys had my car a few months when you were waiting on the engine that had been recalled. Thaat time should not have counted against me . And I just paid for another one!! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ ismael colonI purchased a 2018 Chrysler Pacifica hybrid limited on September 11, 2024. Is a beautiful low mile van, very clean. The problem was the front tires looked really bad, after asking the salesman (Andres) and the financing department (Joel). They assured me the tires were within legal limits and safe. On Monday the 23th i took the van i | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Ismael colonI purchased a used pacifica from this dealership. According to the salesman the van went thru a inspection which i ended paying for it on my loan. The front tires in this van seemed unsafe but the salesman and the financing department assured me they were fine. Nope, they weren’t even road legal. Took it to a tire shop because one ti | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ Ovidio AguiarExcellent service and Hanna was very helpful | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ John LoveHannah was very helpful and friendly. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Ada RodriguezIt took us no more than 1hr to be approved. The whole process was easy and everyone was so nice and friendly. Elijah is the best! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ John LoveHannah was very helpful and friendly. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Ovidio AguiarExcellent service and Hanna was very helpful | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Hannah WorthI had a fantastic experience at Lakeland Chrysler Dodge Jeep RAM! From the moment I arrived, the team was friendly and professional. The credit pre-approval process was incredibly quick and straightforward, making everything feel seamless. My salesperson, Stephanie, was knowledgeable and attentive. Answering all my questions and hel | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ David LiddyRUN FROM THIS DEALERSHIP! Incompetence in both sales and service. Tried to upsell brakes on a first service at 6000 miles. Admitted it didn’t need them. Failed to do anything other than oil change. Need to go to another dealership! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Sherry LeeWhat happened to the last pre-paid oil change I had left from my last ones??? You had just recently sent me a reminder that I gad one left. And remember, you guys had my car a few months when you were waiting on the engine that had been recalled. Thaat time should not have counted against me . And I just paid for another one!! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Hannah WorthI had a fantastic experience at Lakeland Chrysler Dodge Jeep RAM! From the moment I arrived, the team was friendly and professional. The credit pre-approval process was incredibly quick and straightforward, making everything feel seamless. My salesperson, Stephanie, was knowledgeable and attentive. Answering all my questions and hel | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Perla SotoGot a check in the mail saying it could be used for three thousand dollars off a used car so even though we live on Macdill AFB we went out there to trade in our SUV for a newer used model. The people on the lot were not helpful at all and one man went right up to my SUV to look inside and even though we were standing a few feet away | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Perla SotoGot a check in the mail saying it could be used for three thousand dollars off a used car so even though we live on Macdill AFB we went out there to trade in our SUV for a newer used model. The people on the lot were not helpful at all and one man went right up to my SUV to look inside and even though we were standing a few feet away | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ David LiddyRUN FROM THIS DEALERSHIP! Incompetence in both sales and service. Tried to upsell brakes on a first service at 6000 miles. Admitted it didn’t need them. Failed to do anything other than oil change. Need to go to another dealership! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ KG????? My recent car purchase from Lakeland CDJR was nothing short of phenomenal! From the moment I walked in, the sales staff welcomed me with genuine warmth and professionalism. Their knowledge and enthusiasm made the entire process smooth and enjoyable. The managers demonstrated exceptional leadership and dedication, ensuring eve | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Sig PowellVery efficient, effective and on time. Thanks to our sales person, Andres. Thank you. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Sig PowellVery efficient, effective and on time. Thanks to our sales person, Andres. Thank you. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ KG????? My recent car purchase from Lakeland CDJR was nothing short of phenomenal! From the moment I walked in, the sales staff welcomed me with genuine warmth and professionalism. Their knowledge and enthusiasm made the entire process smooth and enjoyable. The managers demonstrated exceptional leadership and dedication, ensuring eve | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Madison LittleHad to take my car in for an oil change and they did great! Considering it being a Saturday and no appt it was quick! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Madison LittleHad to take my car in for an oil change and they did great! Considering it being a Saturday and no appt it was quick! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Nicc GNot impressed what time on Wednesday told the tech person wasn’t in till Thursday I came in in Thursday and he was still not in complete waste of time as basically lied to her. My complete time wasted and 18 mile journey for nothing and that was done twice so not impressed and you still couldn’t solve the problem I had, will not be c | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Bob BlombergHannah, our service rep was fantastic. She genuinely cared. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Kearstyn Hughesbusiness was great and professional! worked with fred, he was very helpful. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Bob BlombergHannah, our service rep was fantastic. She genuinely cared. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Tracie BrownIt was not as long as they told me. But it was still 2 hrs and only fixed the part nothing else | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Tracie BrownIt was not as long as they told me. But it was still 2 hrs and only fixed the part nothing else | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Nicc GNot impressed what time on Wednesday told the tech person wasn’t in till Thursday I came in in Thursday and he was still not in complete waste of time as basically lied to her. My complete time wasted and 18 mile journey for nothing and that was done twice so not impressed and you still couldn’t solve the problem I had, will not be c | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Lynzee LarsonI am a long time Jeep customer and have always loved the brand and vehicles. We recently purchased a new Wagoneer and noticed a day after purchasing it that there was a shake when driving on the highway above 65 mph. We took it back in and were told it was fixed twice and had to turn right back around because the shake was still ther | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Lynzee LarsonI am a long time Jeep customer and have always loved the brand and vehicles. We recently purchased a new Wagoneer and noticed a day after purchasing it that there was a shake when driving on the highway above 65 mph. We took it back in and were told it was fixed twice and had to turn right back around because the shake was still ther | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Terry LangfordWonderful staff got me into my dream truck without breaking the bank! Wonderful experience I'll definitely be recommending them!! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ yolimar garciaExelente atencion de parte de señor michel y todos sus trabajadores... | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Kearstyn Hughesbusiness was great and professional! worked with fred, he was very helpful. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Terry LangfordWonderful staff got me into my dream truck without breaking the bank! Wonderful experience I'll definitely be recommending them!! | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ yolimar garciaExelente atencion de parte de señor michel y todos sus trabajadores... | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Raymond WestAwesome to deal with. Jorge can make your deal happen. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Raymond WestAwesome to deal with. Jorge can make your deal happen. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ dubswareHUGE thank you to Patrick, Lacy and the entire Lakeland Dodge team for staying late to finish our deal! We are happy first time Wrangler owners! The experience at Lakeland Dodge was seamless and easy. Thanks!! | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Molinda FisherPatrick is awesome!! He delivered my Jeep with care 2 hrs away. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ James RogersDo not do business with this dealership. They will lie to you about the numbers, and completely screw you over when you sign. This type of dealership should be shutdown. I was never employed by Lakeland Dodge. I leased a Gladiator from you two years ago. Trying to play this off as a disgruntled employee, I live in Winter Park... | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ TracieI am new to Lakeland, took my Grand Cherokee in and it turned out it I needed a new transmission, no fault of mine, service advisor was awful, communication with him and the dealership was awful. They had my car for a MONTH!! Then when I finally picked it up there were grease handprints all over and they didn't even bother to wash | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ chelsea gonzalezMe and my husband leased our truck from here. We made our max budget extremely clear from the start. Our salesman Dario showed us around but we chose to leave since we couldn’t get the truck at the price we needed. He called us back a few days later and said that his manager came up with a plan that included rebates etc and now the | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Maria Elizabeth Carrillofui a este concesionario y la atención del vendedor Arturo fue terrible el pensó que yo estaba en Walmart y que hiba a comprar leche , me indico que solo me podía abrir un carro la cual su atención me molesto mucho, cuando el trabajo se hace de calidad y se hace con pasión, se marcas una diferencia ,Arturo no sabe que la empatia y el | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ TracieI am new to Lakeland, took my Grand Cherokee in and it turned out it I needed a new transmission, no fault of mine, service advisor was awful, communication with him and the dealership was awful. They had my car for a MONTH!! Then when I finally picked it up there were grease handprints all over and they didn't even bother to wash | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Maria Elizabeth Carrillofui a este concesionario y la atención del vendedor Arturo fue terrible el pensó que yo estaba en Walmart y que hiba a comprar leche , me indico que solo me podía abrir un carro la cual su atención me molesto mucho, cuando el trabajo se hace de calidad y se hace con pasión, se marcas una diferencia ,Arturo no sabe que la empatia y el | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ James RogersDo not do business with this dealership. They will lie to you about the numbers, and completely screw you over when you sign. This type of dealership should be shutdown. I was never employed by Lakeland Dodge. I leased a Gladiator from you two years ago. Trying to play this off as a disgruntled employee, I live in Winter Park... | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ dubswareHUGE thank you to Patrick, Lacy and the entire Lakeland Dodge team for staying late to finish our deal! We are happy first time Wrangler owners! The experience at Lakeland Dodge was seamless and easy. Thanks!! | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Molinda FisherPatrick is awesome!! He delivered my Jeep with care 2 hrs away. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ chelsea gonzalezMe and my husband leased our truck from here. We made our max budget extremely clear from the start. Our salesman Dario showed us around but we chose to leave since we couldn’t get the truck at the price we needed. He called us back a few days later and said that his manager came up with a plan that included rebates etc and now the | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ George ManginelliGreat sales experience with Dario and Andreas. Financing was easy and pleasant. Told Dario what I was looking for and he found it making the buying experience a pleasure. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Enid RamosBest dealer ever great service nice people live it | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Bud GushlawSam took really good care of us. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Enid RamosBest dealer ever great service nice people live it | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ George ManginelliGreat sales experience with Dario and Andreas. Financing was easy and pleasant. Told Dario what I was looking for and he found it making the buying experience a pleasure. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Bud GushlawSam took really good care of us. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Lori LeverettLuis is a great advisor… I always choose him to assist with my car maintenance needs. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Taylor AndersonSep 2nd I had a scheduled appointment for 7:20 AM. On the evening of the 1st, I had my car towed up to this establishment. The morning of the 2nd at 7:30 I called to insure that the vehicle was there & reiterated my concerns about the vehicle. I was assured that the vehicle would be looked over that day & I would be updated by my se | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Desiree CarterI’m giving 5 big bright ?? ????????. The service was phenomenal from Rikko, Joel in Finance, my salesperson…. I’m terrible with names sorry. And there was another gentleman that jumped in and helped Rikko. I was in and out in under 3 hours!! The front desk ladies! Literally everyone was amazing! Thank you for putting in the exact veh | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Angie RanaldiVery helpful and nice good service. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Desiree CarterI’m giving 5 big bright ?? ????????. The service was phenomenal from Rikko, Joel in Finance, my salesperson…. I’m terrible with names sorry. And there was another gentleman that jumped in and helped Rikko. I was in and out in under 3 hours!! The front desk ladies! Literally everyone was amazing! Thank you for putting in the exact veh | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Angie RanaldiVery helpful and nice good service. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Lori LeverettLuis is a great advisor… I always choose him to assist with my car maintenance needs. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Taylor AndersonSep 2nd I had a scheduled appointment for 7:20 AM. On the evening of the 1st, I had my car towed up to this establishment. The morning of the 2nd at 7:30 I called to insure that the vehicle was there & reiterated my concerns about the vehicle. I was assured that the vehicle would be looked over that day & I would be updated by my se | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Mike BristowDont buy here theres so many better places to go | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Ethan Bowen(service) Got pass around like a cheap hooker off OBT. All I wanted to know if a part I need installed was going to be in stock for my appointment. After about 25 minutes off calling, getting transferred and hung on someone finally told me they couldn't order the part without the car there. Would not recommend. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Mike BristowDont buy here theres so many better places to go | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Ethan Bowen(service) Got pass around like a cheap hooker off OBT. All I wanted to know if a part I need installed was going to be in stock for my appointment. After about 25 minutes off calling, getting transferred and hung on someone finally told me they couldn't order the part without the car there. Would not recommend. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ tom GahanMade appointment for 8am..they had truck in by 820 and out around around 915 or so..great service | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Joe RojasThe team make sure that my warranty was used correctly. Feel very satisfied. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Joe RojasThe team make sure that my warranty was used correctly. Feel very satisfied. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ tom GahanMade appointment for 8am..they had truck in by 820 and out around around 915 or so..great service | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Alex CuestaGood attentive service by Melissa at RT 4 Jeep Chrysler | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Alex CuestaGood attentive service by Melissa at RT 4 Jeep Chrysler | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Nido LuyandaVery upsetting because they tell me they will pick me up wait and wait and nothing. Then just to say sorry we had problems. Today was the same thing. They Gave a time to be pick up to get my car and is the time and the they are not here and they don’t know at what time. Horrible services | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Nido LuyandaVery upsetting because they tell me they will pick me up wait and wait and nothing. Then just to say sorry we had problems. Today was the same thing. They Gave a time to be pick up to get my car and is the time and the they are not here and they don’t know at what time. Horrible services | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Yanira CruzI asked for an oil change, tire check (air on tire) and a quote for a piece near my windshield and i only ended up getting the oil change. The rep forgot about the other two request. I waited 3 hours for an oil change. I didnt want to spend one more minute there. I left at 2:30pm picture was taken right afyer i left the dealership fo | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Yanira CruzI asked for an oil change, tire check (air on tire) and a quote for a piece near my windshield and i only ended up getting the oil change. The rep forgot about the other two request. I waited 3 hours for an oil change. I didnt want to spend one more minute there. I left at 2:30pm picture was taken right afyer i left the dealership fo | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Hector Mendez ArtistaMagnificent experience. Frannie was a great! I went there with an idea and came out with a great car. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Hector Mendez ArtistaMagnificent experience. Frannie was a great! I went there with an idea and came out with a great car. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Paul RouleauEverything went smoothly. Great communication. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Ebony LawrenceI had yet another great experience with the service department today. I was in desparate need of an oil change and my work schedule made it extremely difficult to commit to an appt. I had some free time open up on my calendar and dropped in during the lunch rush. The service team greeted me immediately and was able to work me into th | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Paul RouleauEverything went smoothly. Great communication. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Ebony LawrenceI had yet another great experience with the service department today. I was in desparate need of an oil change and my work schedule made it extremely difficult to commit to an appt. I had some free time open up on my calendar and dropped in during the lunch rush. The service team greeted me immediately and was able to work me into th | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Guy ChetritPlaced a large order which took over 3 weeks to arrive. One of the parts failed, a tiny part in size and price. The guy on the phone got his manager's approval to replace the part without me having to ship the bad part back. The part never arrived. I called and the "new guy" had a lot to say yet wouldnt listen to a think I tried | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Guy ChetritPlaced a large order which took over 3 weeks to arrive. One of the parts failed, a tiny part in size and price. The guy on the phone got his manager's approval to replace the part without me having to ship the bad part back. The part never arrived. I called and the "new guy" had a lot to say yet wouldnt listen to a think I tried | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Belinda FreemanLack of communication in the service department. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Bob LenhartI kept calling to see when my car was finished because I ok the repair the day before and it was a module so the next day when I went to check the status the asked me who my service adviser was I told them and they transferred me to her phone and I left messages did this 4 times no one called me back then I got a hold of reservations | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Bob LenhartI kept calling to see when my car was finished because I ok the repair the day before and it was a module so the next day when I went to check the status the asked me who my service adviser was I told them and they transferred me to her phone and I left messages did this 4 times no one called me back then I got a hold of reservations | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Belinda FreemanLack of communication in the service department. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Peyton ScarboroughStephanie is AMAZING! She helped us from beginning to end, made us feel welcome and made sure all of our wants/needs were met. The staff here is absolutely lovely and we will be coming back for future purchases. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Peyton ScarboroughStephanie is AMAZING! She helped us from beginning to end, made us feel welcome and made sure all of our wants/needs were met. The staff here is absolutely lovely and we will be coming back for future purchases. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Pavel KaliberdineI had a basic maintenance service plus a minor recall for my 2022 grand Cherokee and it took more than 4 hours to complete. It is very long time for such service. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Deloris DemmonsVery friendly salesman, Zachariah went above and beyond to make this purchase as smooth as possible. However, I am a little disappointed in all the extra fees. I paid significantly more than the advertised price. The service dept was a sad disappointment. I’ve never been treated so badly as a customer in my life. They set me up w | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Deloris DemmonsVery friendly salesman, Zachariah went above and beyond to make this purchase as smooth as possible. However, I am a little disappointed in all the extra fees. I paid significantly more than the advertised price. The service dept was a sad disappointment. I’ve never been treated so badly as a customer in my life. They set me up w | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Jazzlynn XioniElijah and Rikko were such a big help! They made sure i was comfortable throughout the entire process, gave me all of the information necessary & answered any questions I had. I purchased my first vehicle yesterday thanks to them and I couldn’t be more appreciative of those gentleman! I’m so happy with my purchase! Thank you both! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Pavel KaliberdineI had a basic maintenance service plus a minor recall for my 2022 grand Cherokee and it took more than 4 hours to complete. It is very long time for such service. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Hailey LoveringVery unprofessional. Went to look at a truck yesterday and they didn’t have it on the lot but liked all of the pictures and was very interested so we went ahead and agreed on a price for the truck and a trade in offer on our truck. Went through hours of paper work to buy the truck put a $500 hold on the the truck so whenever they got | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Joel PiccoloBeen 2 weeks with a molar warranty, was told they were waiting on mopar, reality is the dealership messed up submitting the information, pointed fingers, they didn’t even know if they had the parts On hand. I would definitely reconsider using this dealers service department and a dealership that can’t service vehicles shouldn’t be se | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Hailey LoveringVery unprofessional. Went to look at a truck yesterday and they didn’t have it on the lot but liked all of the pictures and was very interested so we went ahead and agreed on a price for the truck and a trade in offer on our truck. Went through hours of paper work to buy the truck put a $500 hold on the the truck so whenever they got | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Trenna CunninghamJustin, Jacob, Zach and Sam in the tire dept were all wonderful to work with. Easy and happy. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Jazzlynn XioniElijah and Rikko were such a big help! They made sure i was comfortable throughout the entire process, gave me all of the information necessary & answered any questions I had. I purchased my first vehicle yesterday thanks to them and I couldn’t be more appreciative of those gentleman! I’m so happy with my purchase! Thank you both! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Julia DiazThis is the fifth vehicle I’ve purchased from this dealership. Each and every time I feel like we are taken care of from the moment we walk in and are greeted immediately to the process of finding the perfect vehicle, to the negotiation process, and finally to the loan process. The entire organization there is just amazing, professio | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Vanessa RomanIf you want to purchase a vehicle of course sales dept will be on you and will give you great customer service but once you have purchased it and drove off this place does not want to help you with anything else if you call them. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ MaRa GarThere's absolutely nothing positive to say about this place. Mr Cris when I approached him three different times did not have the education to at least say good afternoon or how are you. Only give you the look of a prison guard and shout nastily :How I can help you? I know my car was there almost two days and they lied about any d | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ MaRa GarThere's absolutely nothing positive to say about this place. Mr Cris when I approached him three different times did not have the education to at least say good afternoon or how are you. Only give you the look of a prison guard and shout nastily :How I can help you? I know my car was there almost two days and they lied about any d | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Joel PiccoloBeen 2 weeks with a molar warranty, was told they were waiting on mopar, reality is the dealership messed up submitting the information, pointed fingers, they didn’t even know if they had the parts On hand. I would definitely reconsider using this dealers service department and a dealership that can’t service vehicles shouldn’t be se | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Trenna CunninghamJustin, Jacob, Zach and Sam in the tire dept were all wonderful to work with. Easy and happy. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Julia DiazThis is the fifth vehicle I’ve purchased from this dealership. Each and every time I feel like we are taken care of from the moment we walk in and are greeted immediately to the process of finding the perfect vehicle, to the negotiation process, and finally to the loan process. The entire organization there is just amazing, professio | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Tim GreweI have bought a lot of cars in my lifetime. The experience my son and I had at Lakeland Jeep Chrysler Dodge yesterday was absolutely incredible. The whole staff was knowledgeable, considerate of our time, and very helpful. Our sales person Dario, the manager Ben, and our finance person Brian. All amazing! Thank you Dario for be | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jesse JewellRecently traded my car in. Great customer service was provided by Ms.Frannie. I told her what i was in need of and every expectation was met except the amount of time that was spent waiting.Nearly 6 hours to get the car that i test drove a hour into the meeting upon my arrival. All in all Lakeland dodge has my services from here on o | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ cindy kDropped Jeep off for oil change and I had a nail in the tire. They changed the oil and plugged the tire without an extra charge. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Lil JayArturo really helped on making a good deal for getting a Durango and also Al for making sure everything was taken care of | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Lil JayArturo really helped on making a good deal for getting a Durango and also Al for making sure everything was taken care of | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ cindy kDropped Jeep off for oil change and I had a nail in the tire. They changed the oil and plugged the tire without an extra charge. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jesse JewellRecently traded my car in. Great customer service was provided by Ms.Frannie. I told her what i was in need of and every expectation was met except the amount of time that was spent waiting.Nearly 6 hours to get the car that i test drove a hour into the meeting upon my arrival. All in all Lakeland dodge has my services from here on o | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Tim GreweI have bought a lot of cars in my lifetime. The experience my son and I had at Lakeland Jeep Chrysler Dodge yesterday was absolutely incredible. The whole staff was knowledgeable, considerate of our time, and very helpful. Our sales person Dario, the manager Ben, and our finance person Brian. All amazing! Thank you Dario for be | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Janis GoostreePat was very friendly and kept me informed on the progress of my vehicles status. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Mike ChapmanProfessional, fast, and friendly service. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Janis GoostreePat was very friendly and kept me informed on the progress of my vehicles status. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Mike ChapmanProfessional, fast, and friendly service. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ STANLEY MAYExcellent service and very professional!! Lamont took care of all of my concerns in a prompt manor . | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ STANLEY MAYExcellent service and very professional!! Lamont took care of all of my concerns in a prompt manor . | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ terry mcmickenI would never go back to this dealership to buy a car again. They took our keys for our trade in and never gave them back and when. Ask for them because my husband was hungry and we wanted to go get something to eat they offered up drinks and snack but just wouldn’t give the keys back. I wish I had just walked out from the beginning. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ terry mcmickenI would never go back to this dealership to buy a car again. They took our keys for our trade in and never gave them back and when. Ask for them because my husband was hungry and we wanted to go get something to eat they offered up drinks and snack but just wouldn’t give the keys back. I wish I had just walked out from the beginning. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Yani JimenezThe folks at Lakeland CDJR really helped me out. Appreciate them working with me and ensuring I was satisfied with my purchase. If you’re looking for a nice vehicle and friendly service go check them out! Thank you Justin, Xavier, and Shavaunte. You earned yourself a loyal customer. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Yani JimenezThe folks at Lakeland CDJR really helped me out. Appreciate them working with me and ensuring I was satisfied with my purchase. If you’re looking for a nice vehicle and friendly service go check them out! Thank you Justin, Xavier, and Shavaunte. You earned yourself a loyal customer. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Sydney BuckI went in for an oil change and got my oil changed and tires rotated in 45 minutes! Everyone was very kind, thorough and helpful. Will definitely be returning. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Giancarlo Renán Chávez SuárezAmazing first maintenance service. Eddie was fantastic with all the process. Recommended at all | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ christopher chaseNo games, no smoke and mirrors. The numbers I was told over the phone were the same numbers when I showed up. Dario was great to work with. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ david harrisExcellent customer service. Highly recommend ! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ david harrisExcellent customer service. Highly recommend ! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Lourdes PuigVery Happy with my service Advisor Mr. Cici helpful and knowledgeable | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Giancarlo Renán Chávez SuárezAmazing first maintenance service. Eddie was fantastic with all the process. Recommended at all | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Nat HargroveFriendly, accommodating, and so far for me a quick response and repair turn around. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Lourdes PuigVery Happy with my service Advisor Mr. Cici helpful and knowledgeable | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Hope SayleI had an amazing experience. XAVIER WAS AWESOME! The dealership and Xavier did everything to provide me with the discounts needed and the trade-in value I needed to purchase. I totally made out. THANK YOU SO MUCH FOR MAKING MY DREAM COME TRUE ?? | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Sydney BuckI went in for an oil change and got my oil changed and tires rotated in 45 minutes! Everyone was very kind, thorough and helpful. Will definitely be returning. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Christian SheldonVery unprofessional and not helpful what so ever… I spent an extra 600$ for a extra key and they have given me the run around and NO ONE EVER CALLS YOU BACK it seems everyone there has a bad attitude. I wish I never did business with them I would never recommend anyone I know to get a vehicle or service from there… | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Hope SayleI had an amazing experience. XAVIER WAS AWESOME! The dealership and Xavier did everything to provide me with the discounts needed and the trade-in value I needed to purchase. I totally made out. THANK YOU SO MUCH FOR MAKING MY DREAM COME TRUE ?? | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Nat HargroveFriendly, accommodating, and so far for me a quick response and repair turn around. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ christopher chaseNo games, no smoke and mirrors. The numbers I was told over the phone were the same numbers when I showed up. Dario was great to work with. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Christian SheldonVery unprofessional and not helpful what so ever… I spent an extra 600$ for a extra key and they have given me the run around and NO ONE EVER CALLS YOU BACK it seems everyone there has a bad attitude. I wish I never did business with them I would never recommend anyone I know to get a vehicle or service from there… | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Rebekah RiveraGreat service as always I love Lakeland dodge jeep great people and services every experience has been wonderful ?? | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ juliette cozzaRandy was very nice and helpful ?? | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Bill RogersI got up at the Crack of dawn to make sure I was not going to be at the dealership all day for my oil change. I was greeted as the first customer of the day with my jeep being serviced and out of there within an hour. My apologies, I never give out 5 stars, there's always room for improvement in any situation or circumstance. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Ruth HendricksonNot able to make appointments | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Rebekah RiveraGreat service as always I love Lakeland dodge jeep great people and services every experience has been wonderful ?? | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ John FelicianoIt was a great experience going there we had a awesome service . Eddie made it happen he has great customer service. He had us updated n was looking out for us. We enjoyed the service. Eddie was great ?? ??. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Ricardo RosarioAll the personnel in The Lakeland Dodge were very nice and treated me with respect and professionalism, Elija, Zack and Stacy on the contract department took the time and effort to find me the best deal option and lower payment on my new 2022 Dodge Challenger RT. It was my second option to trade in my former vehicle, and it was the B | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ juliette cozzaRandy was very nice and helpful ?? | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Ricardo RosarioAll the personnel in The Lakeland Dodge were very nice and treated me with respect and professionalism, Elija, Zack and Stacy on the contract department took the time and effort to find me the best deal option and lower payment on my new 2022 Dodge Challenger RT. It was my second option to trade in my former vehicle, and it was the B | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ John FelicianoIt was a great experience going there we had a awesome service . Eddie made it happen he has great customer service. He had us updated n was looking out for us. We enjoyed the service. Eddie was great ?? ??. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ BD122155Got an appointment really quick. New brakes, drives great! Wonderful experience at Lakeland Chrysler Dealership! Thanks Pat for your help!. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ Bill RogersI got up at the Crack of dawn to make sure I was not going to be at the dealership all day for my oil change. I was greeted as the first customer of the day with my jeep being serviced and out of there within an hour. My apologies, I never give out 5 stars, there's always room for improvement in any situation or circumstance. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Teresa MeadeWe were really disappointed with the dealership. We came in for a noise in the drivers side front. Was offered a oil change and tire rotation, which we declined the tire rotation. We arrived at 11:30. Sat there for 2 hours before Eric came out and told us that there was three hours wait and we were 3rd in line. Asked for a rental and | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Ruth HendricksonNot able to make appointments | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Teresa MeadeWe were really disappointed with the dealership. We came in for a noise in the drivers side front. Was offered a oil change and tire rotation, which we declined the tire rotation. We arrived at 11:30. Sat there for 2 hours before Eric came out and told us that there was three hours wait and we were 3rd in line. Asked for a rental and | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Jc HarrisonTerrible Terrible Terrible!!!! Took my 2019 2500 Ram in for a diagnostic test. They told me it would be 275.00. I said fine cause I want to know why my trucks check engine light is on and why it keeps losing power. They also was going to fix the recalls on my truck. They got back with me and advised me that my turbo was out and that | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Gail WoodFriendly and always makes things right when I have to wait extra. Free tire rotation and oil change for extra wait last visit. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Gail WoodFriendly and always makes things right when I have to wait extra. Free tire rotation and oil change for extra wait last visit. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ yeagerkandaceI went in to the dealership with my husband. Not expecting to buy anything but I've been wanting a jeep So Kyle Moe and Jacob worked with us and got us into a 2018 jeep wrangler.. I am so happy Very nice guys and very helpful Excellent service I'd rate them 100%... | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ Kenneth HudsonAll my visits to Lakeland Dodge have been great. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Kenneth HudsonAll my visits to Lakeland Dodge have been great. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Jc HarrisonTerrible Terrible Terrible!!!! Took my 2019 2500 Ram in for a diagnostic test. They told me it would be 275.00. I said fine cause I want to know why my trucks check engine light is on and why it keeps losing power. They also was going to fix the recalls on my truck. They got back with me and advised me that my turbo was out and that | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Terry L ReedIt was a pleasure doing business at Lakeland Jeep! Everyone was very helpful! They had the vehicle we were looking for, and gave us a reasonable price for our trade in. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Ernesto GonzalezVery easygoing. Very professional and well knowledgeable Ron technician and Michael counter person. Great service. Looking forward for my next visit. Thanks | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Ernesto GonzalezVery easygoing. Very professional and well knowledgeable Ron technician and Michael counter person. Great service. Looking forward for my next visit. Thanks | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Terry L ReedIt was a pleasure doing business at Lakeland Jeep! Everyone was very helpful! They had the vehicle we were looking for, and gave us a reasonable price for our trade in. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Matt CampThis place has horrible customer service and am now regretting purchasing my car from this location. Tried for over 30 minutes calling this place and could not get anyone to either answer my question about having a tire instock or answer the phone during normal "business" hours. Called asking to talk to service, parts, operator and e | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Matt CampThis place has horrible customer service and am now regretting purchasing my car from this location. Tried for over 30 minutes calling this place and could not get anyone to either answer my question about having a tire instock or answer the phone during normal "business" hours. Called asking to talk to service, parts, operator and e | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Christopher KnightSolid work needed a major repair done. Took some time they had to order the car was fixed in timely fashion will use again. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Christopher KnightSolid work needed a major repair done. Took some time they had to order the car was fixed in timely fashion will use again. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Tracey MarziggyExcellent customer service! My service advisor was Lamont Berry, and he is a true professional. They just did a major A/C repair on my Pacifica but someone made a mistake that resulted in another day without my vehicle. Lamont called me and owned the problem, presented a good solution, and even gave me a discount to compensate for th | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Sheila HunglerA little long wait on having the car prepared to take off the lot and bring home after I purchased the vehicle | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Tracey MarziggyExcellent customer service! My service advisor was Lamont Berry, and he is a true professional. They just did a major A/C repair on my Pacifica but someone made a mistake that resulted in another day without my vehicle. Lamont called me and owned the problem, presented a good solution, and even gave me a discount to compensate for th | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Sheila HunglerA little long wait on having the car prepared to take off the lot and bring home after I purchased the vehicle | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Robert MastersNever any parts on hand,always 3,4 day wait | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Robert MastersNever any parts on hand,always 3,4 day wait | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Pablo GonzalezVisit for the first time to services my jeep Lamont is the agent that took care of me, from start they treated me right and offer good packages to save money, I have to said that I was doing the services of my jeep in Winter Heaven dealership not anymore I’ll stay with you guys great services overall Thank you. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ JoyEveryone is friendly and helps you along in a timely manner. I had the pleasure of working with Mohammad. He walked me through the steps as we went throughout the process. I personally did not feel pressured in any way... I still got to ride home in a vehicle of my liking... highly recommend... and Kudos to Mohammad for making | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ JoyEveryone is friendly and helps you along in a timely manner. I had the pleasure of working with Mohammad. He walked me through the steps as we went throughout the process. I personally did not feel pressured in any way... I still got to ride home in a vehicle of my liking... highly recommend... and Kudos to Mohammad for making | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Edgar AyalaService was quick and notified me of any problems with my car. Will definitely say it was a great experience! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Gilbert FonsMade appointment for recall correction and oil change . Arrived right at appointment time, 1:00 pm. Checked out at 5:05. This normal for any Ram dealer in my area. I’d say “unacceptable “ but what can I do. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Gilbert FonsMade appointment for recall correction and oil change . Arrived right at appointment time, 1:00 pm. Checked out at 5:05. This normal for any Ram dealer in my area. I’d say “unacceptable “ but what can I do. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Edgar MartinezTook the vehicle for oil change And tire rotations, oil change was done. (Don’t know if they put synthetic oil as requested) and then never rotate the tires.(I marked the tires to see if they rotate them or not; because the previous oil change and rotations it looking to me like They never rotated the tires.) spoke with the manager, | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Dareeona MayesI spoke to a young man name Xavier for a couple days about trading in my car. He said that I was qualified and pre approved. Credit and income wise. I drove an hour away just to come in B.S. He had me thinking I was getting a car and had me drive test the car I liked. After waiting for 30 minutes. They mentioned I wasn’t approved but | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Nadine Cruz(2nd review).Beware of buying your car here they are a bunch of scammers. I literally purchased two cars from here and had the worst experience. One of the car I purchased was used 2020 dodge Durango GT that came with tons of problems. I’ve had the car since February and it’s been in their shop 4 times. When the car is worked on it’ | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Living Ketogenic The Chosen ChewAbsolutely the WORST experience we have ever had with a vehicle purchase. We bought a 2022 Dodge Durango RT about a month ago. We had issues with it starting and had to bring it back to the dealership after only having it 4 days. Also, I drove the vehicle home to Ocala in torrential rain with a driver’s side wiper blade that was fall | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Edgar MartinezTook the vehicle for oil change And tire rotations, oil change was done. (Don’t know if they put synthetic oil as requested) and then never rotate the tires.(I marked the tires to see if they rotate them or not; because the previous oil change and rotations it looking to me like They never rotated the tires.) spoke with the manager, | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Pablo GonzalezVisit for the first time to services my jeep Lamont is the agent that took care of me, from start they treated me right and offer good packages to save money, I have to said that I was doing the services of my jeep in Winter Heaven dealership not anymore I’ll stay with you guys great services overall Thank you. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Edgar AyalaService was quick and notified me of any problems with my car. Will definitely say it was a great experience! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Martin RomanGreat service by Michel Sandoval. Kind and helpful, made sure everything was taking care off. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Liz LopezLove the attention and service at this location ! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ IvetteThanks to Michael for your dedication and service to us. Very professional, kindness and courtesy. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Mark kuonenMy sales guy named Rikko was great. Went above and beyond what I asked him to do for me! Definitely sending him family and friends | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Bob SilvaOil change and tire rotation 2 hours..little too long. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Living Ketogenic The Chosen ChewAbsolutely the WORST experience we have ever had with a vehicle purchase. We bought a 2022 Dodge Durango RT about a month ago. We had issues with it starting and had to bring it back to the dealership after only having it 4 days. Also, I drove the vehicle home to Ocala in torrential rain with a driver’s side wiper blade that was fall | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Dareeona MayesI spoke to a young man name Xavier for a couple days about trading in my car. He said that I was qualified and pre approved. Credit and income wise. I drove an hour away just to come in B.S. He had me thinking I was getting a car and had me drive test the car I liked. After waiting for 30 minutes. They mentioned I wasn’t approved but | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Nadine Cruz(2nd review).Beware of buying your car here they are a bunch of scammers. I literally purchased two cars from here and had the worst experience. One of the car I purchased was used 2020 dodge Durango GT that came with tons of problems. I’ve had the car since February and it’s been in their shop 4 times. When the car is worked on it’ | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ IvetteThanks to Michael for your dedication and service to us. Very professional, kindness and courtesy. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Craig EllisI went to Lakeland Chrysler Dodge Jeep RAM to purchase a new Ram pick up. I worked with Jorge as my salesman, he was professional and down to earth making the whole process smooth and seamless. The negotiations were smooth and fair and I feel I got a great price for the truck I purchased. I walked into the dealership at 12 PM and dro | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Liz LopezLove the attention and service at this location ! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Martin RomanGreat service by Michel Sandoval. Kind and helpful, made sure everything was taking care off. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Craig EllisI went to Lakeland Chrysler Dodge Jeep RAM to purchase a new Ram pick up. I worked with Jorge as my salesman, he was professional and down to earth making the whole process smooth and seamless. The negotiations were smooth and fair and I feel I got a great price for the truck I purchased. I walked into the dealership at 12 PM and dro | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Cindy BrownGreat service representative Sam . Only issue they charge you 3% to use a credit card to pay bill . No discussion when you check in . Only when you are checking out . | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Cindy BrownGreat service representative Sam . Only issue they charge you 3% to use a credit card to pay bill . No discussion when you check in . Only when you are checking out . | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Bob SilvaOil change and tire rotation 2 hours..little too long. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Jay BallardGreat service. Melissa is fantastic to work with! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Gary GilpinI bought four new tires and had them installed, I also had an alignment. I was very happy with the results. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Gary GilpinI bought four new tires and had them installed, I also had an alignment. I was very happy with the results. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Courtney GreeneOil change was very quick and great customer service! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Courtney GreeneOil change was very quick and great customer service! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Jay BallardGreat service. Melissa is fantastic to work with! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Erin KBought a used car for someone from here. "Reconditioning" has taken over 2 weeks and still wasnt finished even though the part they ordered arrived a day before I picked it up. I told the dealer I was going to pick it up in 1 hour and when we arrived it wasnt ready. We were told to wait 10 minutes and we ended up waiting over 40. Cus | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Erin KBought a used car for someone from here. "Reconditioning" has taken over 2 weeks and still wasnt finished even though the part they ordered arrived a day before I picked it up. I told the dealer I was going to pick it up in 1 hour and when we arrived it wasnt ready. We were told to wait 10 minutes and we ended up waiting over 40. Cus | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Priscila TaylorSam Who is very familiar wit jeeps! Went the extra mile to make sure my vehicle was well-maintained! Thank you!!! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Katelynne WigtonAltogether I wish I would have done research on my own part but, lesson learned. I came to this dealership that I traded my Ford Explorer into, for a Dodge Caravan. I have 4 kids, I just really needed space in a way that the Explorer couldn’t give me, I was also looking for lower payments since I was down grading my vehicle. I talked | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Katelynne WigtonAltogether I wish I would have done research on my own part but, lesson learned. I came to this dealership that I traded my Ford Explorer into, for a Dodge Caravan. I have 4 kids, I just really needed space in a way that the Explorer couldn’t give me, I was also looking for lower payments since I was down grading my vehicle. I talked | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Priscila TaylorSam Who is very familiar wit jeeps! Went the extra mile to make sure my vehicle was well-maintained! Thank you!!! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ philip kontoulasI guess you guys forgot the oil change reminder sticker!!! Guessing I better make sure you actually changed the filters and oil! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ philip kontoulasI guess you guys forgot the oil change reminder sticker!!! Guessing I better make sure you actually changed the filters and oil! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Keith WyattI find that Lakeland Chrysler Dodge Jeep Ram dealership is a top notch business that caters to customer service. Lemont was my intake technician is well advised on my vehicle needs and is informative to recommended maintenance for my truck. The place offers a shuttle service if you can't wait for your service and if you can you can e | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Ladora GolanMicheal was great help me with all my service needs!!! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Keith WyattI find that Lakeland Chrysler Dodge Jeep Ram dealership is a top notch business that caters to customer service. Lemont was my intake technician is well advised on my vehicle needs and is informative to recommended maintenance for my truck. The place offers a shuttle service if you can't wait for your service and if you can you can e | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Ladora GolanMicheal was great help me with all my service needs!!! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ A d e l e$400 for bump stop parts only on an old van. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Shiaruska OrtizLleve mi guagua el miércoles en la mañana para un cambio de aceite y le vieran un pequeño liqueo que tenía nunca me dijeron que se quedarían con la guagua voy al otro día a recoger la guagua y tiene un fallo me dicen que es la batería me hacen esperar como 3 horas y cuando me dan la guagua nuevamente no corre más de 40 millas y el ai | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ A d e l e$400 for bump stop parts only on an old van. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Brandon BarrowDidn’t do what they said they did. They said they fix all the updates and recalls on my truck and when I got back in my truck, the recalls were still showing up on my radio. Over $800 for an oil change fuel filters and an air filter absolutely ridiculous | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Shiaruska OrtizLleve mi guagua el miércoles en la mañana para un cambio de aceite y le vieran un pequeño liqueo que tenía nunca me dijeron que se quedarían con la guagua voy al otro día a recoger la guagua y tiene un fallo me dicen que es la batería me hacen esperar como 3 horas y cuando me dan la guagua nuevamente no corre más de 40 millas y el ai | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Kim TraffanstedtVery good job and timely as well ….. Melissa does a great job as an advisor ! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Kim TraffanstedtVery good job and timely as well ….. Melissa does a great job as an advisor ! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Brandon BarrowDidn’t do what they said they did. They said they fix all the updates and recalls on my truck and when I got back in my truck, the recalls were still showing up on my radio. Over $800 for an oil change fuel filters and an air filter absolutely ridiculous | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Marcos GarciaGreat service, on point and fast. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Marcos GarciaGreat service, on point and fast. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Kathy ShinnHad a service scheduled on Monday, even with the storm. Intake was fast, the service department was efficient and fast and my advisor was on top of things. Excellent service and attention. Thank you. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Kathy ShinnHad a service scheduled on Monday, even with the storm. Intake was fast, the service department was efficient and fast and my advisor was on top of things. Excellent service and attention. Thank you. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ James JohnsonThis was my first car buying experience and it was smooth and I thoroughly enjoy my new jeep. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ James JohnsonThis was my first car buying experience and it was smooth and I thoroughly enjoy my new jeep. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Carrie StrathmannI took my Jeep Gladiator to your location for a noise I was having. You located the problem as a recall issue and repaired it. Thanks to Lemont I was well informed of the process and the job went well | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Daniel HudginsI went into the dealer preapproved with my own bank and was upfront with the salesman, which is what probably led to the overall experience. The initial day wasn’t too bad, I walked with the salesman picked a truck and test drove the truck. I then had to play the haggling game with a sales manager that had no clue about leases on 3/4 | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Daniel HudginsI went into the dealer preapproved with my own bank and was upfront with the salesman, which is what probably led to the overall experience. The initial day wasn’t too bad, I walked with the salesman picked a truck and test drove the truck. I then had to play the haggling game with a sales manager that had no clue about leases on 3/4 | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Karen JohnsonI was very disappointed with the service I received today from Pat in Service. I was treated very rudely on the phone and have received subpar service from him. In the past I have always received great service from other members of the Department. Pat is a disgrace and unprofessional member of this department!!!!! I have NEVER been | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kathy DicksonThis was the worse experience I have had an a dealership. They did nothing to “diagnose” my vehicle and then tried to charge me a “diagnostic fee”. They told me to bring my car in for a 12pm appointment on Saturday, stating they would speak to me in a few hours after that about an estimate, and work. By 4pm, I still had not heard any | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ John SestaSales aspect was ok, however service department is lacking heavily on communication and respect for others time. Also I've tried to contact "amy" who replied to my original post. She has yet to contact me back. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Sylvester BennettLakeland dodge is the worst dodge affiliate in Polk county.. not only did they not fix my car, but charged me and kept my car almost a month took 3 weeks to get my money back go to winter haven or barrow never never ever Lakeland and other customers were complaining as well couldn’t even print out my receipt smh | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Sylvester BennettLakeland dodge is the worst dodge affiliate in Polk county.. not only did they not fix my car, but charged me and kept my car almost a month took 3 weeks to get my money back go to winter haven or barrow never never ever Lakeland and other customers were complaining as well couldn’t even print out my receipt smh | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ John SestaSales aspect was ok, however service department is lacking heavily on communication and respect for others time. Also I've tried to contact "amy" who replied to my original post. She has yet to contact me back. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Karen JohnsonI was very disappointed with the service I received today from Pat in Service. I was treated very rudely on the phone and have received subpar service from him. In the past I have always received great service from other members of the Department. Pat is a disgrace and unprofessional member of this department!!!!! I have NEVER been | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Carrie StrathmannI took my Jeep Gladiator to your location for a noise I was having. You located the problem as a recall issue and repaired it. Thanks to Lemont I was well informed of the process and the job went well | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ matthew grahamVery professional and made a deal I couldn't refuse. Tgis is the 2nd vehicle I have purchased here and will do business again in the future. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Tia CrockettWe were in and out. Straight to the point the numbers made sense. We have a brand new jeep?? | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Tia CrockettWe were in and out. Straight to the point the numbers made sense. We have a brand new jeep?? | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ matthew grahamVery professional and made a deal I couldn't refuse. Tgis is the 2nd vehicle I have purchased here and will do business again in the future. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Ronald ZambranoTerrible Experience - Deceptive Sales Practices I recently had a highly disappointing experience with Lakeland Chrysler Dodge Jeep RAM while trying to purchase a 2025 Ram 1500 Bighorn Night Edition. I spoke with a sales representative named Fred the day before my visit, and we discussed everything I needed. We even closed the deal o | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kathy DicksonThis was the worse experience I have had an a dealership. They did nothing to “diagnose” my vehicle and then tried to charge me a “diagnostic fee”. They told me to bring my car in for a 12pm appointment on Saturday, stating they would speak to me in a few hours after that about an estimate, and work. By 4pm, I still had not heard any | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Erin KBought a used car for someone from here. "Reconditioning" took almost a week and still wasnt finished even though the part they ordered arrived a day before I picked it up. I told the dealer I was going to pick it up in 1 hour and when we arrived it wasnt ready. We were told to wait 10 minutes and we ended up waiting over 40. Custome | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Erin KBought a used car for someone from here. "Reconditioning" took almost a week and still wasnt finished even though the part they ordered arrived a day before I picked it up. I told the dealer I was going to pick it up in 1 hour and when we arrived it wasnt ready. We were told to wait 10 minutes and we ended up waiting over 40. Custome | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Ronald ZambranoTerrible Experience - Deceptive Sales Practices I recently had a highly disappointing experience with Lakeland Chrysler Dodge Jeep RAM while trying to purchase a 2025 Ram 1500 Bighorn Night Edition. I spoke with a sales representative named Fred the day before my visit, and we discussed everything I needed. We even closed the deal o | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ c mortAwesome experience at Lakeland Dodge/Ram dealership. Andres was both knowledgeable and extremely professional in all aspects of our transaction. They gave me a very fair trade in value for my truck and a nice discount on my new truck. Highly recommend Andres in the sales department he treated us perfectly. Al in the finance departmen | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ c mortAwesome experience at Lakeland Dodge/Ram dealership. Andres was both knowledgeable and extremely professional in all aspects of our transaction. They gave me a very fair trade in value for my truck and a nice discount on my new truck. Highly recommend Andres in the sales department he treated us perfectly. Al in the finance departmen | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ CalebAbsolutely would recommend going here for your next car! Eli was great to us and got us into the perfect car! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Mase 5pinkStephanie Pena help me get into my dream car . I had a 202O Jeep and I traded it in for a 2024 Jeep Compass . Thank you so much again Stephanie ??. From Alexis | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ CalebAbsolutely would recommend going here for your next car! Eli was great to us and got us into the perfect car! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Mase 5pinkStephanie Pena help me get into my dream car . I had a 202O Jeep and I traded it in for a 2024 Jeep Compass . Thank you so much again Stephanie ??. From Alexis | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Freddie PerryWhile this is the largest and most impressive Dodge dealership in the area. I believed their high volume affects the communication within the facility. I showed up 15 minutes early to my appointment and my advisor was gone for lunch break. After waiting in line about 3-4 minutes without being acknowledged someone finally asked me if | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Freddie PerryWhile this is the largest and most impressive Dodge dealership in the area. I believed their high volume affects the communication within the facility. I showed up 15 minutes early to my appointment and my advisor was gone for lunch break. After waiting in line about 3-4 minutes without being acknowledged someone finally asked me if | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Kyle WeeksPat was incredibly helpful and a true professional! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Ary LópezMuy amables y el servicio excelente!! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Ary LópezMuy amables y el servicio excelente!! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Kyle WeeksPat was incredibly helpful and a true professional! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Freddie PerryWhile this is the largest and most impressive Dodge dealership in the area. I believed their high volume affects the communication within the facility. I showed up 15 minutes early to my appointment and my advisor was gone for lunch break. After waiting in line about 3-4 minutes without being acknowledged someone finally asked me if | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Elizabeth BranaDon't want to even give a one star to this place!! Greedy company that don't care for there employees just about themselves!! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Jason GarciaYou guys did a great job on the AC. It was fixed and returned quickly. We would just like a little help trying to get Hyundai to repair the paint that is obviously a know problem. Any suggestions other than call unhelpful (thus far) Hyundai? Nice car that looks terrible now. 2020 Hyundai Elantra Pearl White. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Elizabeth BranaDon't want to even give a one star to this place!! Greedy company that don't care for there employees just about themselves!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Karen JohnsonI was very disappointed with the service I received today from Ray in Service. I was treated very rudely on the phone and have received subpar service from him. In the past I have always received great service from other members of the Department. Ray is a disgrace and unprofessional member of this department!!!!! I have NEVER been | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Jason GarciaYou guys did a great job on the AC. It was fixed and returned quickly. We would just like a little help trying to get Hyundai to repair the paint that is obviously a know problem. Any suggestions other than call unhelpful (thus far) Hyundai? Nice car that looks terrible now. 2020 Hyundai Elantra Pearl White. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Karen JohnsonI was very disappointed with the service I received today from Ray in Service. I was treated very rudely on the phone and have received subpar service from him. In the past I have always received great service from other members of the Department. Ray is a disgrace and unprofessional member of this department!!!!! I have NEVER been | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Seth GillandSales was lightening fast to approach me. Eli was very helpful answering my questions and giving me good info on options. I did t feel any pressure to decide...it was nice. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Seth GillandSales was lightening fast to approach me. Eli was very helpful answering my questions and giving me good info on options. I did t feel any pressure to decide...it was nice. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ James GuntherHad an oil change appointment set at 9am with a confirmation. They essentially told me that my appointment was irrelevant and that it was first come first serve. I waited for over an hour and a half before eventually telling them to give me my car back because I had another appointment at 11:30 that was going to be affected due to th | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ James GuntherHad an oil change appointment set at 9am with a confirmation. They essentially told me that my appointment was irrelevant and that it was first come first serve. I waited for over an hour and a half before eventually telling them to give me my car back because I had another appointment at 11:30 that was going to be affected due to th | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Ashley TorresWorst car service ever. They will treat your car like waste at this location and they will return your car 1 month later in terrible conditions. Manager doesn’t care at all, do not waste your time. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Ashley TorresWorst car service ever. They will treat your car like waste at this location and they will return your car 1 month later in terrible conditions. Manager doesn’t care at all, do not waste your time. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Michael SparveroI am writing to express my profound gratitude and appreciation for the exceptional service provided by Mr. Rago at Lakeland Dodge. After months of frustration and delays regarding Recall Number Y47 affecting my Ram 1500 EcoDiesel, Mr. Rago stepped in and completely turned the situation around. Mr. Rago went above and beyond to ensur | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Danielle RatwaniI had previously posted a negative review because I was having so many issues. Everything has finally been resolved (It took 28 days) but it's resolved at least. I now know that most of the issues that I was having were because of someone that is no longer employed at the dealership within the finance department. I'm very thankful th | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Michael SparveroI am writing to express my profound gratitude and appreciation for the exceptional service provided by Mr. Rago at Lakeland Dodge. After months of frustration and delays regarding Recall Number Y47 affecting my Ram 1500 EcoDiesel, Mr. Rago stepped in and completely turned the situation around. Mr. Rago went above and beyond to ensur | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Kim MobleyThe only place i take my vehicle for service. No long wait times ans good service | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Danielle RatwaniI had previously posted a negative review because I was having so many issues. Everything has finally been resolved (It took 28 days) but it's resolved at least. I now know that most of the issues that I was having were because of someone that is no longer employed at the dealership within the finance department. I'm very thankful th | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ rachel reaReceptionist is rude. Not welcoming at all. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Kim MobleyThe only place i take my vehicle for service. No long wait times ans good service | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ rachel reaReceptionist is rude. Not welcoming at all. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Dianny RuthmanIf you are coming to this dealership to find a car, ask for Derick, who was our sales rep. He not only helped us find the car that best fit our needs but also got us a good deal. Needles to say, I highly recommend doing business with him. The dealership overall was organized and clean. Good luck to everybody out there shopping for | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Alejandra PachecoI want to highlight the excellent service I received from Derrick Bensch while managing my son's car account. From the very beginning, Derrick demonstrated profound knowledge and dedication to his work. His professionalism and willingness to answer all my questions were impressive. Moreover, his kindness and patience made the entire | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Dianny RuthmanIf you are coming to this dealership to find a car, ask for Derick, who was our sales rep. He not only helped us find the car that best fit our needs but also got us a good deal. Needles to say, I highly recommend doing business with him. The dealership overall was organized and clean. Good luck to everybody out there shopping for | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Alejandra PachecoI want to highlight the excellent service I received from Derrick Bensch while managing my son's car account. From the very beginning, Derrick demonstrated profound knowledge and dedication to his work. His professionalism and willingness to answer all my questions were impressive. Moreover, his kindness and patience made the entire | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Danielle RatwaniI purchased a Jeep there on 6/30/24 and it’s been nothing but headaches since then. I would say that with the exception of one person there, this dealership is completely incompetent. They don’t keep their promises and they give you the run-around. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Danielle RatwaniI purchased a Jeep there on 6/30/24 and it’s been nothing but headaches since then. I would say that with the exception of one person there, this dealership is completely incompetent. They don’t keep their promises and they give you the run-around. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Barbara Gregg-WilliamsThe service was quick and thorough | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Jeneet FrederickExcellent salesman named Kazeem and the finance team there is also excellent too. They all went above and beyond, to get me in a new car , and at a great price and great warranty too you guys all rock and I truly appreciate all of you ???? | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ cassandra hinsonMike Peralta assisted us in building a brand new 2024 Tuscadero Pink Jeep. He made everything simple. No hidden fees. No head games. Straight to the point. We were in and out in 3 hours. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Barbara Gregg-WilliamsThe service was quick and thorough | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Jeneet FrederickExcellent salesman named Kazeem and the finance team there is also excellent too. They all went above and beyond, to get me in a new car , and at a great price and great warranty too you guys all rock and I truly appreciate all of you ???? | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Steve LadueThey got me the car I wanted. They were fast and easy to work with. Thanks guys | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Bekzat KalkabayCorey was great. Really went above and beyond to please us. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ cassandra hinsonMike Peralta assisted us in building a brand new 2024 Tuscadero Pink Jeep. He made everything simple. No hidden fees. No head games. Straight to the point. We were in and out in 3 hours. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Steve LadueThey got me the car I wanted. They were fast and easy to work with. Thanks guys | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Bekzat KalkabayCorey was great. Really went above and beyond to please us. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Will ChavezI came in to look for a new Ram. Told salesman what want exactly. Black truck. He was very helpful and there was not much back and forth. Ended up buying me a black used ford that night. Would recommend anyone to come check out Lakeland Chrysler Dodge Jeep Ram. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Ashley LivingstonMelissa is awesome ! I was getting told that someone would reach back out to me and I didn’t get a call back(granted their system went down for a couple weeks) but when I called and spoke to Melissa in service she immediately put me on hold and checked the parts department to see if my part was in and then she got me in the very next | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Anna PersaudThe service was just OK. … In the past Service was much better | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Al BednarOver 2 hours for an oil change. Mechanic snapped my air valve stem. Had to stop on way home to have it replaced | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Jason GarciaYou gyys did a great job on the AC. It was fixed and returned quickly. We would just like a little help trying to get Hyundai to repair the paint that is obviously a know problem. Any suggestions other than call unhelpful (thus far) Hyundai? Nice car that looks terrible now. 2020 Hyundai Elantra Pearl White. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Ashley LivingstonMelissa is awesome ! I was getting told that someone would reach back out to me and I didn’t get a call back(granted their system went down for a couple weeks) but when I called and spoke to Melissa in service she immediately put me on hold and checked the parts department to see if my part was in and then she got me in the very next | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Will ChavezI came in to look for a new Ram. Told salesman what want exactly. Black truck. He was very helpful and there was not much back and forth. Ended up buying me a black used ford that night. Would recommend anyone to come check out Lakeland Chrysler Dodge Jeep Ram. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Anna PersaudThe service was just OK. … In the past Service was much better | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Al BednarOver 2 hours for an oil change. Mechanic snapped my air valve stem. Had to stop on way home to have it replaced | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Jason GarciaYou gyys did a great job on the AC. It was fixed and returned quickly. We would just like a little help trying to get Hyundai to repair the paint that is obviously a know problem. Any suggestions other than call unhelpful (thus far) Hyundai? Nice car that looks terrible now. 2020 Hyundai Elantra Pearl White. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Chula Riverathey hound you for the sales instead of being a people, person and understanding and patient ?? | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ jamie lakeThis dealership is the worst experience I have ever had when purchasing a vehicle. This is a real review. Stay away from this place unless you want to get burned. Purchased a Mercedes SL63 amg convertible last week. Drove it home engine coolant sensor stated severely low. Took it to the dealership and found barely any coolant, two ba | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ jamie lakeThis dealership is the worst experience I have ever had when purchasing a vehicle. This is a real review. Stay away from this place unless you want to get burned. Purchased a Mercedes SL63 amg convertible last week. Drove it home engine coolant sensor stated severely low. Took it to the dealership and found barely any coolant, two ba | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Chula Riverathey hound you for the sales instead of being a people, person and understanding and patient ?? | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Kesh GottiI hate this place ,brought ca far from the in February and it’s July my car still being serviced | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ henry zunigaI purchased a RAM 3500 three weeks ago in Toyota Lakeland. A shock absorbance was damaged within the first week and apparently they ordered the part but the main problem is that service is terrible, no one answers the phone, I have to leave messgs and no one returns phone calls regarding the part. I called Dodge directly and same thi | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Joy NewtonDuring the process of buying a van from these thieves we agreed on a reduced price only to find out they just set the purchase price at the original listed figure. They stole almost $2000 from us. They confuse you with dealer and prep fees and whisk you out the door before you realized what’s going on | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Kanes Shadow (Kanes Shadow)Came in with my 7 month pregnant wife and 16 month old baby and these scum bags still had no problem steeling $2000 from us. Agreed to a purchase price then they just did the financing at the original listed price. They spam you with dealer and prep fees and rush you out the door before you know what hit you. If i could give zero st | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ henry zunigaI purchased a RAM 3500 three weeks ago in Toyota Lakeland. A shock absorbance was damaged within the first week and apparently they ordered the part but the main problem is that service is terrible, no one answers the phone, I have to leave messgs and no one returns phone calls regarding the part. I called Dodge directly and same thi | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Kesh GottiI hate this place ,brought ca far from the in February and it’s July my car still being serviced | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Kanes Shadow (Kanes Shadow)Came in with my 7 month pregnant wife and 16 month old baby and these scum bags still had no problem steeling $2000 from us. Agreed to a purchase price then they just did the financing at the original listed price. They spam you with dealer and prep fees and rush you out the door before you know what hit you. If i could give zero st | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Joy NewtonDuring the process of buying a van from these thieves we agreed on a reduced price only to find out they just set the purchase price at the original listed figure. They stole almost $2000 from us. They confuse you with dealer and prep fees and whisk you out the door before you realized what’s going on | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ TravisRecently bought a used Charger from here and the sales guy told me, “The previous owner actually works at the dealer next door.” He said that to make me feel better about the vehicle’s reliability and maintenance. Recently found out they NEVER worked at the dealer and I was straight-up lied to. Typical for a dealership? Probably. The | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ TravisRecently bought a used Charger from here and the sales guy told me, “The previous owner actually works at the dealer next door.” He said that to make me feel better about the vehicle’s reliability and maintenance. Recently found out they NEVER worked at the dealer and I was straight-up lied to. Typical for a dealership? Probably. The | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ JAY PNo one picks up the phone. I've called parts several of time and I can't get a hold of anyone | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ JAY PNo one picks up the phone. I've called parts several of time and I can't get a hold of anyone | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Kenny NguyenShouting out Zachariah Overlock, I haven’t even bought the car yet but this man is the most genuine, responsive, and respectful car salesman IN THE COUNTRY. Buying a car is a painful process but this guy is making it a fun experience, always enthusiastic and eager to help. I appreciate you Zachariah! We need more salesman like you! | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Ovidio AguiarMy 2019 Ram 1500 Wi-Fi Hotspot stop working thus I called AT&T to find out what was happening since I have prepaid the service a year in advance. I was asked to take the vehicle to a dealership and ask for a firmware update on my system for the service to be reestablished. I took my vehicle to Thunder Chrysler Dodge Jeep Ram service | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Ovidio AguiarMy 2019 Ram 1500 Wi-Fi Hotspot stop working thus I called AT&T to find out what was happening since I have prepaid the service a year in advance. I was asked to take the vehicle to a dealership and ask for a firmware update on my system for the service to be reestablished. I took my vehicle to Thunder Chrysler Dodge Jeep Ram service | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Kenny NguyenShouting out Zachariah Overlock, I haven’t even bought the car yet but this man is the most genuine, responsive, and respectful car salesman IN THE COUNTRY. Buying a car is a painful process but this guy is making it a fun experience, always enthusiastic and eager to help. I appreciate you Zachariah! We need more salesman like you! | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Steve RiskaBe careful purchasing any thing from this dealerships parts department. Period I ordered something two weeks ago and was told it would take 5 to 7 days to be received. Today I am being told that they still don’t know when it will be shipped to me. When I asked about a refund, I was told they didn’t know how long it would take to refu | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Erick BuitragoI went twice from Orlando to see cars that were available on the page and I called and they said yes and when I went they were not seeing the page a month later and the same jeeps are still published to waste people's time. Being honest is worth more than wanting to sell a car. Very important, the cars are dirty and smell bad, they a | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ VindicatorTHE GOOD: Large dealership with good selection of vehicles. THE BAD: Went in to buy a truck recently and was shocked at the behavior of its staff (not the salesman)… the sales/ finance manager and the General Manager. They were incensed that I was comparing prices between Florida dealerships and found a much lower price elsewhere. Th | Read Full Review6/26/2024 12:00:00 AM | DealerRater
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★★★★★ Erick BuitragoI went twice from Orlando to see cars that were available on the page and I called and they said yes and when I went they were not seeing the page a month later and the same jeeps are still published to waste people's time. Being honest is worth more than wanting to sell a car. Very important, the cars are dirty and smell bad, they a | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Steve RiskaBe careful purchasing any thing from this dealerships parts department. Period I ordered something two weeks ago and was told it would take 5 to 7 days to be received. Today I am being told that they still don’t know when it will be shipped to me. When I asked about a refund, I was told they didn’t know how long it would take to refu | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Thomas HillmanBrought my family truck that I purchased here in for oil change and tire rotation. As always I enjoyed the excellent customer service,the service representative provided me with options and I took advantage of a discount program that gave us another oil change and service within the next year at basically the cost of our initial serv | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Thomas HillmanBrought my family truck that I purchased here in for oil change and tire rotation. As always I enjoyed the excellent customer service,the service representative provided me with options and I took advantage of a discount program that gave us another oil change and service within the next year at basically the cost of our initial serv | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Edward SheaGreat experience this morning at Lakeland Chrysler. I'm glad I choose you guys to take care of my 12 year old van. I thought your price might be to high, but I wanted to try the dealership for a change. I believe the price was fair and I will be back in the future. Special thanks to Melissa! | Read Full Review6/22/2024 12:00:00 AM | DealerRater
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★★★★★ Patricia RobertsMy DEF sensor went out over the weekend so had my Ram 2500 towed to dealership Sunday afternoon. By 6:30 am Monday morning the service advisor, Melinda, sent me a text to start the repair. I asked to speak to the diesel technician and he called me back immediately and answered all my questions. The repair was done by 1:45. When I arr | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Kyle PochcialI was able to get appointment with no problems. Service was on time and very professional. Luis my service advisor was very nice and answered all my questions. My truck runs great after the service. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Stefano FronteBeware, I got out of the dealership with a new car and my papers signed, to then learn that the papers I had on hand with the interest rate both parties signed on wasn't approved and that I had signed a "back up loan" with a much higher interest rate that I was never told about, they only showed this signed paper after they needed to | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Patricia RobertsMy DEF sensor went out over the weekend so had my Ram 2500 towed to dealership Sunday afternoon. By 6:30 am Monday morning the service advisor, Melinda, sent me a text to start the repair. I asked to speak to the diesel technician and he called me back immediately and answered all my questions. The repair was done by 1:45. When I arr | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Kyle PochcialI was able to get appointment with no problems. Service was on time and very professional. Luis my service advisor was very nice and answered all my questions. My truck runs great after the service. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Stefano FronteBeware, I got out of the dealership with a new car and my papers signed, to then learn that the papers I had on hand with the interest rate both parties signed on wasn't approved and that I had signed a "back up loan" with a much higher interest rate that I was never told about, they only showed this signed paper after they needed to | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Kelly HosslerAmazing experience from my first phone call! Jacob answered my call and the rest is history! So professional and very responsive. Best part, everything was handled over the phone or via text as i am in Tampa. I arrived at Lakeland Dodge today and all the paperwork was already. It literally took less than an hour and now I’m on the ro | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Kelly HosslerAmazing experience from my first phone call! Jacob answered my call and the rest is history! So professional and very responsive. Best part, everything was handled over the phone or via text as i am in Tampa. I arrived at Lakeland Dodge today and all the paperwork was already. It literally took less than an hour and now I’m on the ro | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Lisa HallJose was great very nice very helpful got me into a car that like and I appreciate everything Jose did for me today thanks | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Martincallen69I had excellent service they went above and beyond to get me into the car. Very grateful with my another car there with no problem. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ kamryn martinezI bought a used 21 Jeep Wrangler a week ago. I was informed that there was a multipoint inspection done, and they even tried to charge me a recon fee of almost 2k. I refused to pay the recon fee. The salesman was Zachariah, super nice guy. Everyone was nice. The day after I bought the vehicle I put it on a lift and looked underneath | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Renee WesselMy Salesman Tim was amazing. He really listened to what I was looking for and the payment I was looking to be in. He made it happen. It was a terrific experience and would use Tim again for any future leases or purchases. The process was seamless and can’t thank him enough. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Lisa HallJose was great very nice very helpful got me into a car that like and I appreciate everything Jose did for me today thanks | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ kamryn martinezI bought a used 21 Jeep Wrangler a week ago. I was informed that there was a multipoint inspection done, and they even tried to charge me a recon fee of almost 2k. I refused to pay the recon fee. The salesman was Zachariah, super nice guy. Everyone was nice. The day after I bought the vehicle I put it on a lift and looked underneath | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Renee WesselMy Salesman Tim was amazing. He really listened to what I was looking for and the payment I was looking to be in. He made it happen. It was a terrific experience and would use Tim again for any future leases or purchases. The process was seamless and can’t thank him enough. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Krystal JI purchased a used SUV from this dealership. When I received it, it was dirty and filled with dog hair. Although they attempted to clean it partially two days later, it was not satisfactory. I had to hire someone to detail the vehicle. A month later, the engine light came on, and I had to take it back. I dropped it off in the morning | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Krystal JI purchased a used SUV from this dealership. When I received it, it was dirty and filled with dog hair. Although they attempted to clean it partially two days later, it was not satisfactory. I had to hire someone to detail the vehicle. A month later, the engine light came on, and I had to take it back. I dropped it off in the morning | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Lee LongSam is the best, he listens to us about our issues and gets it fixed. Make sure you ask for Sam! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Christian SalvatoJacob , part of sales , was excellent , quick on his feet & was able to find the perfect vehicles that i was looking for . i have already recommended him to some of my friends in looking for a vehicle . | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Dan PetersonI need to talk to a Manager. We may had some miscommunication. The purpose of bringing the car in is because the trailer lights don’t work. My Nephew call your service department with that description as the issue. My Nephew left that conversation believing the problem was an old recall that hadn’t been taken care of. At some point a | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Lee LongSam is the best, he listens to us about our issues and gets it fixed. Make sure you ask for Sam! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Christian SalvatoJacob , part of sales , was excellent , quick on his feet & was able to find the perfect vehicles that i was looking for . i have already recommended him to some of my friends in looking for a vehicle . | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Dan PetersonI need to talk to a Manager. We may had some miscommunication. The purpose of bringing the car in is because the trailer lights don’t work. My Nephew call your service department with that description as the issue. My Nephew left that conversation believing the problem was an old recall that hadn’t been taken care of. At some point a | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ John FreerThey have improved there customer service at the service counter! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Stephanie MaganaI wanted to take a moment to express my sincere gratitude for Andres and his exceptional assistance in helping me purchase the truck of my dreams. From our initial conversation to the final handover, his professionalism, knowledge, and dedication were evident throughout the entire process. His ability to understand my needs and pref | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Dee JaramilloGreat service and team at Lakeland Jeep! Helpful staff and comfortable wait area while my vehicle is serviced:) | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Stephanie MaganaI wanted to take a moment to express my sincere gratitude for Andres and his exceptional assistance in helping me purchase the truck of my dreams. From our initial conversation to the final handover, his professionalism, knowledge, and dedication were evident throughout the entire process. His ability to understand my needs and pref | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ John FreerThey have improved there customer service at the service counter! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Dee JaramilloGreat service and team at Lakeland Jeep! Helpful staff and comfortable wait area while my vehicle is serviced:) | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Leo LunaWe walked in & were greeted by Randy. We showed him which vehicle I was interested in, & didn’t try to talk us into something I didn’t want, or more expensive. He definitely went above & beyond to make sure I got my Jeep. Thank you Randy! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ David GatesNeed to be able to schedule oil changes so I don't have to getup at 5:30am and then sit in parking lot for a half hour for you no check me in. I owned 3 Mitsubishi and they always scheduled apps at my convenience not yours. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ John SestaPlease stay away from this dear. Purchased a 2024 ram 2500 and since delivery it has been a complete dumpster fire. When I purchased the truck I was told to bring it back for a detail so we returned the following day. We were told no one was available to detail it, also we showed the sales manager a spot on the radio screen where the | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Leo LunaWe walked in & were greeted by Randy. We showed him which vehicle I was interested in, & didn’t try to talk us into something I didn’t want, or more expensive. He definitely went above & beyond to make sure I got my Jeep. Thank you Randy! | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Wendy RogersThey were very accommodating and mindful of my time. Friendly service personnel. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Mary KeenLakeland Chrysler Dodge Jeep Ram ?? Absolutely The Best Place To Purchase & Service Your Vehicle They Go Above And Beyond To Make You Happy Very Professional Staff All Of Them They Really Do Care ! Treat You Like Family ! And The Most Understanding And Patient With Seniors As A Female I Lost My Husband A Few Months Ago I Was So Worri | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Mark SBrought vehicle in with third-party extended warranty work. Jeep/Sam Rager Jr., Service Advisor worked directly with the warranty company, called me back to make an appointment. Issue fixed in a very timely manner. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ David GatesNeed to be able to schedule oil changes so I don't have to getup at 5:30am and then sit in parking lot for a half hour for you no check me in. I owned 3 Mitsubishi and they always scheduled apps at my convenience not yours. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ John SestaPlease stay away from this dear. Purchased a 2024 ram 2500 and since delivery it has been a complete dumpster fire. When I purchased the truck I was told to bring it back for a detail so we returned the following day. We were told no one was available to detail it, also we showed the sales manager a spot on the radio screen where the | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Jose Ricardo AleaBuena atención y recomiendo a Michael sandoval para cualquier trámite en ese dealer | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Diego Armando Lupi CascaranoFast and nice assist from Shawn, porter guys was very helpful and invite me to the waiting to and offer coffee and vending machines. Service was complete for oil change and tire rotation. I will come back for my oil change and other services for my ram 1500 | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Charity FuentesRikko, Frank, & Justin were amazing! Thanks for a wonderful experience. I’ve purchased 3 cars from Lakeland Jeep/Dodge/Chrysler due to the excellent service is the reason I keep coming back. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Wendy RogersThey were very accommodating and mindful of my time. Friendly service personnel. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Mark SBrought vehicle in with third-party extended warranty work. Jeep/Sam Rager Jr., Service Advisor worked directly with the warranty company, called me back to make an appointment. Issue fixed in a very timely manner. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Mary KeenLakeland Chrysler Dodge Jeep Ram ?? Absolutely The Best Place To Purchase & Service Your Vehicle They Go Above And Beyond To Make You Happy Very Professional Staff All Of Them They Really Do Care ! Treat You Like Family ! And The Most Understanding And Patient With Seniors As A Female I Lost My Husband A Few Months Ago I Was So Worri | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Jose Ricardo AleaBuena atención y recomiendo a Michael sandoval para cualquier trámite en ese dealer | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Keisha MaybellThey will contact you non stop to sell you a car but when you try to contact them to let them know that there is an issue with the car only having it for less than a week, they ignore your emails and calls and never respond back. The absolute worst place I ever purchased a car from | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ John LeeMy vehicle has been in the service department for 12 days now. I've been trying to get an update on my vehicle since last wendsday. I've left multiple messages and text messages to my service writer Shawn since last wendsday and still no response. All I'm asking is for an update on how the repair is going. And no response in days.... | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Kevin Adid Polo PatiñoExcelente Servicio, el asesor persona amable, las instalaciones son muy lindas , y excelente profesionales para las recomendaciones | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Gina W.DWonderful experience. Elijah was one of the best new car specialists we have ever had. We have purchased over 40 new vehicles in our life. He's a real asset to your team. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Kevin Adid Polo PatiñoExcelente Servicio, el asesor persona amable, las instalaciones son muy lindas , y excelente profesionales para las recomendaciones | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Diego Armando Lupi CascaranoFast and nice assist from Shawn, porter guys was very helpful and invite me to the waiting to and offer coffee and vending machines. Service was complete for oil change and tire rotation. I will come back for my oil change and other services for my ram 1500 | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Charity FuentesRikko, Frank, & Justin were amazing! Thanks for a wonderful experience. I’ve purchased 3 cars from Lakeland Jeep/Dodge/Chrysler due to the excellent service is the reason I keep coming back. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ John LeeMy vehicle has been in the service department for 12 days now. I've been trying to get an update on my vehicle since last wendsday. I've left multiple messages and text messages to my service writer Shawn since last wendsday and still no response. All I'm asking is for an update on how the repair is going. And no response in days.... | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ john hellerVery good Dylan my salesman was awesome | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Gina W.DWonderful experience. Elijah was one of the best new car specialists we have ever had. We have purchased over 40 new vehicles in our life. He's a real asset to your team. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Ronald LaneService was great and complete in a reasonable time | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ john hellerVery good Dylan my salesman was awesome | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ ssherm77Had an appointment for an oil change and tire rotation for my truck this morning. After I was checked in, i asked the service representative if they could also take a look at my center rear window defroster as it isn’t working. Was told if I added that, my overall wait time would be 3 hours! I don’t need to waste 3 hours of my day | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ ssherm77Had an appointment for an oil change and tire rotation for my truck this morning. After I was checked in, i asked the service representative if they could also take a look at my center rear window defroster as it isn’t working. Was told if I added that, my overall wait time would be 3 hours! I don’t need to waste 3 hours of my day | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ H HillMy oil changed was faster than expected this morning. Great service. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Tina IsonFriendly and quick service! Comfortable waiting area. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Ronald LaneService was great and complete in a reasonable time | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ H HillMy oil changed was faster than expected this morning. Great service. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Jerry LewisIt should go without saying that if you can avoid taking your vehicle to a dealership whether it’s under warranty or not, should be avoided at all costs. This is the second, and the last time my vehicle will be taken there. First time was during the chip shortage. ASB module inop, not one available across the whole country apparently | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Jerry LewisIt should go without saying that if you can avoid taking your vehicle to a dealership whether it’s under warranty or not, should be avoided at all costs. This is the second, and the last time my vehicle will be taken there. First time was during the chip shortage. ASB module inop, not one available across the whole country apparently | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Tina IsonFriendly and quick service! Comfortable waiting area. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Bill BergHanna was very professional and explained what additional work was needed. She also worked the best price per coupons and certificates. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Bill BergHanna was very professional and explained what additional work was needed. She also worked the best price per coupons and certificates. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Bob BlombergBattery Diagnosis was for a part that is not on my vehicle | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Bob BlombergBattery Diagnosis was for a part that is not on my vehicle | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jeffrey BurnettBought our Grand Cherokee new and has been back for I believe 4 recalls. Do NOT expect your vehicle to be serviced in the time given - 3 recalls (2 were inspections and 1 was a bolt replacement per service check in) and an oil change. I arrived at 920am and they asked if I would be waiting. I asked for ETA and was told 1 hr, maybe 2 | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Brian FleemanMade an appointment Monday for a Tuesday oil change at 10am... arrived at 9:40am, it was 1pm when I left... and I had a $29.95 coupon for the oil change, rang it up and he said "that'll be $98"... nope, it's not... paid my $36 and won't be going back | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ VJ SkiHad two tires replaced under warranty, they took only a little over an hour. I was quite impressed. Great job Lakeland Dodge! | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Christina GWe brought our leased jeep in for an oil change and wanted to talk to someone about a lease buyout. Dario ended up helping us, he was so pleasant to work with and took care of everything we needed within the payment range we needed. The finance manager was also great to work with, very knowledgeable and super friendly. Thank you ever | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Johnny MirandaThey made it quick and easy. I will be back to buy my next one. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Jeffrey BurnettBought our Grand Cherokee new and has been back for I believe 4 recalls. Do NOT expect your vehicle to be serviced in the time given - 3 recalls (2 were inspections and 1 was a bolt replacement per service check in) and an oil change. I arrived at 920am and they asked if I would be waiting. I asked for ETA and was told 1 hr, maybe 2 | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Brian FleemanMade an appointment Monday for a Tuesday oil change at 10am... arrived at 9:40am, it was 1pm when I left... and I had a $29.95 coupon for the oil change, rang it up and he said "that'll be $98"... nope, it's not... paid my $36 and won't be going back | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ freddy morontaWorse dealer i boughta new ram 3500 pay extra for warranty less than 5000 miles transmission gave up they fix it broke twice and still broken at 24000 miles shifts out took again to dealer won't fix the problem keeps telling me to take out with manufacturers and manufacturers send me back to dealer please stay away from this place wo | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ freddy morontaWorse dealer i boughta new ram 3500 pay extra for warranty less than 5000 miles transmission gave up they fix it broke twice and still broken at 24000 miles shifts out took again to dealer won't fix the problem keeps telling me to take out with manufacturers and manufacturers send me back to dealer please stay away from this place wo | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Jesus GonzalezMy raiting says a lot on my purchase and service... be aware when buying a car | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Christina GWe brought our leased jeep in for an oil change and wanted to talk to someone about a lease buyout. Dario ended up helping us, he was so pleasant to work with and took care of everything we needed within the payment range we needed. The finance manager was also great to work with, very knowledgeable and super friendly. Thank you ever | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ VJ SkiHad two tires replaced under warranty, they took only a little over an hour. I was quite impressed. Great job Lakeland Dodge! | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Johnny MirandaThey made it quick and easy. I will be back to buy my next one. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Jesus GonzalezMy raiting says a lot on my purchase and service... be aware when buying a car | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ devil61dogWhen you purchase vehicle and want extended warranty don't buy through finance department they will sell you a third party warranty, buy your warranty through mopar! Example third party warranty $6000, mopar warranty $3700! They will sell you third party warranty to kickbacks taking your hard earned money! General Manager Joshua Dohe | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ devil61dogDont ever purchase extended warranty from them! General manager Joshua Doherty will never answer your calls or emails and leave you stranded! I purchased new vehicle with extended warranty and they sold me a third party warranty, instead of mopar warranty all they cared about was to make extra money with third party! Dont purchase or | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ Peggy EckenrodeOur service person was great!! He took great care of us. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Yvette MaldonadoGood experience for getting work done on my vehicle. Very helpful and went above and beyond to try and look out for me, my vehicle, and my pockets! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ sarah singhOur experience at Lakeland Dodge was simply amazing. Our sales associate Dario was very helpful. Although at first we were hesitant to purchase a vehicle through another dealership, we are so happy with our purchase and so thankful to Dario who made our dreams come through! Great location, excellent inventory and outstanding staff th | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Sue SumrellThe service attendant, Melissa Joll, was very thorough in explaining what I was having done & what I needed to have done in the next year. Very helpful answering my questions. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ priscila mirandaThe sales person that helped me out was great what left a bitter taste in my mouth is my overall experience with everybody else. granted not getting a brand new right out of the factory car you still expect a new car to not already start giving you problems a week after buying it. I bought an SUV. The employees knew that I was from | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Jasmyne WatersThis review is strictly for service department. I have had the worst experience with this dealership than I’ve had with any other shops. I was having problems with my vehicle and I was given the advisor Eddie to take care of me. This dealership had my car for two weeks. My advisor failed to reach out to me at any point during these t | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Charles HankinsThey bait and switch us out of 4 thousand dollars | Read Full Review6/1/2024 12:00:00 AM | Google