Return to complete listing of Chrysler Service & Maintenance Servicing Pembroke Pines

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Pembroke Pines

Autonation Chrysler Dodge Jeep Ram Pembroke Pines is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (954) 688-3662 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Pembroke Pines are ready to help you!
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Customer Reviews

  • ★★★★★ Luid Permuy
    Exceptional attention from Edwin, quick, efficient, and highly responsible service. Thank you. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Josiah Garland
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Fabricio Cruz
    AutoNation Dodge/Jeep is the best place to purchase & service your vehicle! I visited them to get my truck serviced. Several days later I realized that they left the old parts inside the truck & they damaged the hood while servicing my vehicle. However, when I spoke with service advisor Tomas, he took ownership immediately. He spok | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Ingrid Arguelles
    Great service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ingrid Arguelles
    Great service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review
    7/12/2024 12:00:00 AM | Cars.com
  • ★★★★ DontGoHere
    DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★ bozzinni
    Not enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★ bozzinni
    Not enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★ DontGoHere
    DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Patricia Osorio
    Muy mal servicio, están cobrando descaradamente un extra de misceláneos,sin antes informar al cliente, hasta que se hace el pago es cuando me di cuenta,compre mi Jeep Cherokee con ellos y siempre hice el mantenimiento de mi carro,. Pero últimamente me ha ido muy mal..No volveré. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★ They are the type to retaliate
    DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★ They are the type to retaliate
    DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review
    7/6/2024 12:00:00 AM | Cars.com
  • ★★★★ Eric Miller
    Service is terrible. They sold us a 3 pack of oil changes and when we went in for the second of of the 3 we were told "Management had changed and they were not honoring the second 2 oil changes that were purchased from the previous management." When you ask for managers they send you to a call center and when you talk to the call cen | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Yari Castillo
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★ Lorraine Bromstein
    DONT GO HERE | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ drmachadovet
    Every thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ drmachadovet
    Every thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review
    6/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Andrea Leon
    Went in looking for a jeep and met with Camilo, he was great! He answered all my questions as it was my first time getting a car and was super patient and helpful! He helped me get my 2020 Willys Jeep and I absolutely love it, definitely recommend! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Bug A Bug Pest Extermination
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★ Frank Demek
    Purchased some warranties from the dealer, when my car was declared total loss I went to speak to get a prorated refund, they refused to complete the refund, kept saying their system is down. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Henry Rodriguez
    I when to the dealer the other day and this young man named Jose Solis attended me and that was the best service I’ve had in a long time. I suggest to deal with him if you have to go to the service department, ask for Jose Solis, great help | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Horta
    Ive been to multiple dealerships and I have not had a better experience than with Jose Solis. He was extremely helpful and kind and I would recommend him to anyone interested in going to buy a car from here. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Omar Mesa
    Service advisor Jose Solis showed excellent customer service when attending me. Answered all my calls & texts when i had questions about my vehicle even on the weekends. Definitely will be coming back to see him whenever i need more assistance with my car. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Nathalie Horta
    I had a great experience here specifically with advisor Jose Solis!! He was very attentive and gave great service. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Ailen Machado
    Jose solis me dio excelente servicio. Le agradezco mucho | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Dina Mesa
    José Solís had great customer service. And our five stars | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ COR HIALEAH
    Jose Solis shows great customer service skills. The way he explained everything that i needed done on my car with details because i didnt understand is very appreciated. not everyone goes the extra mile when dealing with difficult customers. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Niurka Santateresa
    Service Advisor Jose Solis was awesome, very attentive, understanding and patient. Definitely will be returning back to him. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Jacklyn Corpas
    Jose Solis | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Patrick fowler
    The service was great , in and out was done in an timely manner thanks a to Mr Jose Solis the service writer , his professionalism made my day | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Rojas
    I go to service, my service advisor was Jose Cruz , he help me out with everything i need and the service was perfect. Recommend 100% | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Martinez
    South Florida is a hit or miss on your customer experience. But here they treat you like family ! Absolutely happy with how the service was but I want to highlight one individual Mr.Jose Solis, he made it extremely easy and comfortable when going over everything for my services no hidden fees or trying to sell me on things ! Phenomen | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Saray Mesa
    Advisor Jose Solis worked so hard to get me my car back within a week when the estimated time was a month. He truly went above and beyond for me. Just like always. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Alberti
    I recently took my Dodge Jeep Ram to Jose Solis for some routine maintenance and repairs, and I couldn't be more impressed with the exceptional service I received! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Mazo
    Jose solis was very helpful , I appreciated the patience and dedication to his job and helping me with my car. Thank you! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Davide Bevacqua (L'Ombra del Califfo)
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Kennedy Rosario
    Much too long to have vehicle diagnosed… but .. Thomas service rep was a 10 in keeping me informed | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Gil
    Went to service my vehicle yesterday afternoon, they were so helpful, took the time to let me know how how many free services I have left . I also explained I have a wierd noise on my cat and needed someone to take a look at it. She out me in a waiting list for a loaner so when they are ready to service my car they can give me a loan | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jose Lugo
    Frank which i believe is the general manager came out and helped me and my wife! His team is the best and most genuine ppl ive ever interacted with at a dealership 10 out of 10 | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Pena
    Service was excellent especially from the service advisor Thomas. The service was quick and easy. Will be coming back again! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Quero
    Excellent service, great staff! Very happy with the work done on my truck. Professional team working here always a pleasure taking my car here for service | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Omarm
    Excellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Omarm
    Excellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amytheredhead
    Excellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amytheredhead
    Excellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hasiel Perez
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Valeria Castro
    Tuve la mejor experiencia en comprar mi vehículo, gracias al vendedor Miguel Echeverria por hacer posible este sueño, hoy estoy disfrutando de mi nueva camioneta?? | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Brian George
    Took my jeep in for service and the whole team was very courteous and was taken care of very quickly! Great Job!! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Noah Simonetti
    Just took a very long time. Was in at 10am and did not get out until 1pm. I hoped they would give more for my car but overall the guys were great. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Arroyo
    Muy complacida por la atención y profesionalidad de Felix y Aldo que me atendieron brillantemente, mi experiencia fue muy positiva | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Angelo Pazienza
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Smith
    So thankful for such a knowledgeable Service Team - They did an amazing Job fixing my Dodge Caravan! Thank you so much Jose Cruz and team! You Rock!!! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Maria Budow
    Jose Cruz was our assigned agent. He was the most helpful of any agent I've ever encountered in the past from multiple other approved Jeep dealerships. There were a few mishaps in communication and timing throughout the repairs, but Jose was extra accommodating and provided me with a loaner to get us through the week that our car nee | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ D. W.
    My service advisor was Jose Cruz and he was an absolute blessing to work with. Took my concern on my vehicle very seriously and kept in touch with updates on my vehicle throughout the repair process up to completion. I was very satisfied with working with him. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ anaisel86
    AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ anaisel86
    AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★ Jose Navarro
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Peggy Notman
    Tomas was extremely helpful in getting the work completed as expeditiously as possible and even explained some things to me about my car since it’s new to me, | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ford
    I've been a owner for three years, it's hands down the best the service department been run. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Iva Dames
    I had an excellent experience with getting my Jeep repaired. Thanks to the excellent knowledge and customer service from Tomas Delgado. He went about and beyond to make sure I had the correct repairs needed and the best customer experience I could have hoped for. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Yesenia Verdecia
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★ Edwin Aguirre
    I took my Jeep 4xe for Recall at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines, After a couple of days they returned it to me. (They didn't give me a loaner in those days) Two weeks later the Jeep had a lot of problems, until one day it didn't turn on anymore, and I have to take it by tow truck to the dealer again. After a wee | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Roded Eytan
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ domino
    Great people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ domino
    Great people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jeannette Victoria
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Randy Diaz
    There's a new leader in the service department, and things are running much more smoothly. My service advisor, Thomas Liona, was kind, courteous, and knowledgeable. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Anys De la fuente
    Muy agradecida con José Enrique Cruz excelente servicio y sentido del humor?? | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Superman super
    Very friendly and attentive staff | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey the Best
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Gonzalez
    EXCELLENT! Jose helped us out eventhough the young lady making the appointment was not aware that what I needed could not be done the day of my appointment. He is management material! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★ J E
    I was given a tentative offer by Sales person Alejandro Perez Davila for a car I was selling, pending onsite inspection. I arrived, the inspection was done and the car was in impeccable conditions. However, they offered me $2000 less than the initial offer. Made me drive 40 minutes to see them for no reason. Wasting my time. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Harold Cole
    The service person that worked with my car was very attentive and prompt. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Hans Jean
    Kristen Gomez really did a great job | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jason Tapia
    Passed by to check out some vans. The lack of preparation and attitude did not help in our decision making process. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Castillo
    Staff (Jose Cruz) is great. Willing to help and very professional. Unfortunately the issue at hand persists. I am sure they will do right by me. Brought Jeep for water intrusion on passenger side and after having car at the dealer for over a month, upon picking up now l have water leakage on both doors. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Barbato
    I had a fantastic experience with the service department. The staff was friendly, knowledgeable, and efficient. They took care of all my car's needs quickly and effectively, and the pricing was very reasonable. I will definitely be returning for all my future car maintenance needs. Highly recommend! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Richard Tenn
    Service advisor Edwin was great. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ lionel montero
    I recently had the pleasure of working with Jose Cruz as my service advisor, and I couldn't be more satisfied with the experience. From the moment I arrived, Jose's professionalism and friendly demeanor made a great first impression. He listened carefully to my concerns and provided clear, detailed explanations of the necessary repai | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Anna Beauvoir
    Edwin Munoz helped me with my battery for my key for my jeep. His service was fantastic and quick! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Pierre Desire
    I went to service today got attended by Jose Solis, great customer service and super attentive. I have found my advisor for life! Will come back for my next service | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ ALEXANDER PEREZ
    Jose Solis is the best service advisor in the store. If you want someone who will answer his phone and gives you honest updates this is your guy! Thank you for your help dude. You are always on top of your game! Top tier employee! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ America Aristiguieta
    Excellent, salesman Jose Solis | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Juan Raymat
    went in today for service on my dodge charger and i couldn't ask for anything smoother man. Jose Solis is the advisor that helped me out, really on top of everything and always giving me updates and recommending things . can't ask for any better customer service! A+++ from me! thank you jose keep on doing what you're doing ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Keresa Xoxo
    Highly recommend this location for your service needs. Specifically Kristen Gomes! She is attentive, knowledgeable, and always quick to answer my questions and concerns. Thank you :) | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Valdes
    Great customer service. The advisor Jose solis was very helpful and made the process smooth. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ TutisDetailing
    Had an awesome experience at this dealer, I’ve been to ford, Toyota, and Kia looking at their used car selection and I didn’t get greeted the way I did here, Camilo Guio was our salesman and oh man was he awesome! We walked in and went to browse the lot and he came out and found us and asked us if we had any questions, of course we s | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jose Suero
    Thanks Jose solis for the service ! Always coming through with good prices ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Marlon Barrios
    José Solis simply the best !! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth89 Reyes
    José Cruz The service department was excellent | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Rene Carreno
    Amazing costumer service, my oil change and tire rotation was quick and dint waste my time. Thanks to Jose Solis he did an amazing job taking care of me. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ JULYZBETH JORDAN
    The service department was very impressive. They help me a lot, very understanding and helpful. I’m very grateful with Mr. Jose Enriquez Cruz for his excellent service | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Franco Alfonso
    Jose Cruz consistently demonstrates excellent customer service skills. Customers frequently compliment their friendly and approachable demeanor. • They handle customer concerns and complaints with professionalism and empathy, often turning challenging situations into positive outcomes. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Richard Tapia
    Great team, great service from Jose Solis and his team. Very knowledgeable best of the best | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Zelaya
    Excellent service Jose Solis | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian Puello
    Excellent service, these guys know what they’re doing Jose Solis was the best | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Camila Pertierra
    El mejor lugar sin duda! Toda mi familia y yo confiamos en José Enrique Cruz para todo! Súper recomendado, el servicio con el siempre es excelente! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Gonzalez
    Tremendo persona Jose Solís. Mejor servicio que ha tenido. Este Dealer cambió para lo mejor | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Leo Hernandez
    Beat service I’ve received in a long time, my advisor Jose Solis was very attentive and kept me updated at all times! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Sandler Paul
    Jose solis gave me an amazing service here at Autonation cdrj. Amazing customer service and always smiling | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Lucero Cano
    I loved the service here! Jose Cruz is really amazing. He really took the time to understand what I needed and was very kind, knowledgeable and amazing overall! If I need to come back or someone needs to go there look for Jose Cruz! Simply the best one of a kind! Thank you Jose! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Britny Bones Ledee
    They were great ! They called me right away to let me know the status of my car ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Elier Llama
    Excelente servicio de parte de José Solís, muy atento. Gracias por todo. ?? | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Hector Rodriguez
    Greatly appreciate the staff at this dealership. I got my oil changed the first time with them and it was quick and effortless . Special thanks to Jose Solís for the help. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Dorenzo Olivier
    Last week came in for service on a flat tire right before closure and needed to get back on the road. I was helped out by Jose Solis and he was able to get me in and out so I could make it to my family trip. Thank you Autonation and thank you Jose ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Odalys Rodriguez Garcia
    Took my car in for service super easy and fast process Jose Cruz Helped me and made the experience confortable and smooth thank you will be back in the future. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ariel Arrate
    Vehicle was towed in and Jose Solis contacted me guided me throughout the whole process. Vehicle wss fixed 2 days later and no issue since. Thank you jose | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ alexandria fernandez
    I just want to say that my car came out AMAZING! Like on GOD!!!!!!! thank you so much again for everything and I also do want to say that JOSE SOLIS Needs a raise !!! You’re the best thank you so much again. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jared Ortiz
    Had an awesome experience as a customer at this dealership, for starters my name is Jared, my dad and I were looking to buy Jeep because he’s been wanting a Jeep forever and we were finally able to get into the market for one, we walked in and was almost instantly greeted by the salesman Camilo Guio, he introduced himself to both my | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ Pablo Trader
    Es la peor experiencia que he tenido en mi vida con un cambio de aceite,tenía una cita a la 1:30 pm,llegué a tiempo,me recibieron el carro y me dijeron que tardaría más de lo normal porque no tenían los filtros,ya empezamos mal, dijeron que quizás 1 hora a 1 hora y 1/2 ,lo cuál es mucho para un simple cambio de aceite pero bueno, ace | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Hernando Visbal
    I had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hernando Visbal
    I had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Liosvel Fuentes
    I was very happy whit all atention by you team worker in general. Very professional and frienlly, | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ruizy
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Perez
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ernesto Lluis
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Camilo Guio
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Rg
    Great service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rg
    Great service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ScatterBones
    It was a good experience my dealer was nice | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Donado
    Excellent customer service. Very satisfied! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Gabor Martonffy
    Great service | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★ Philippe Elbaz
    A salesman gave me an appointment today, and when I arrived, I asked him on the entrance counter. They tell me he's on day off today! That the life! Great ???? | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Diana Fuentes
    My car was having issues and when I called Auto Nation they guided me on what I had to do. Everything went very smooth and my car was fixed in no time. Jose Cruz kept me up to date as they were fixing my car and I can honestly say they work so well as a team. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Andre Rodrigues
    Incredible customer service, reliable work, highly recommend them. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Naranjo Joseph
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Rizemal Abunassar
    Excellent and very friendly service | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Christin Rodriguez
    Had a great experience at AutoNation Jeep Dodge and Ram. Edwin in service was so helpful and got our car repaired fast. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Schnell
    Big improvement in service and operations, shorter diagnostic time and repair time. Keep up the good work. Jose is a great service advisor, highly recommended. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Phil Naar
    First experience was great ?? will be back ! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Yolimar Torres
    Es muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennis_borkowski
    Great fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennis_borkowski
    Great fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yolimar Torres
    Es muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★ amy raleigh
    Email for info on used car and the very next morning the car is priced up $1500 from the original asking price! What terrible business tactics. I for sure will not be buying my two daughters their cars at this location like I was hoping to do. Very shady.... | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Giovanna Santana
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Heavens Warriors
    I used a $19 coupon for an oil change and got a great detailed system check, along with a free car wash for my van. Excellent job! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ King Rilla
    Words can’t describe how happy I am with AutoNation.. customer service is next level and they made sure I left there with exactly what I wanted. This is my 3rd vehicle I bought from them , will probably buy the 4th there too. Friendly staff, salute to Howard and Aldo for all the love. Job well done ???? | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ German Zuluaga
    Excelente servicio , José Cruz muy profesional en su trabajo | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Landon Young
    Mr. Wentworth the Service Director is top notch. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Borkowski
    Took my dodge in for service. Everyone was so nice and helpful. Got me in and out quick. Always good service | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Nicole A
    I just leased a car from this dealer with Fernando Contreras and Ronnie Alvarez Vargas. After a disappointing experience at another dealership, Fernando, the Sales Manager at this dealership ensured me that he would make sure I was well taken care of and promised to secure the best deal possible for me. Ronnie, my Sales Associate, | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★ ana rojas
    Terrible post sales service, the worst that I have seen!!! For the change oil they said leave the car 4 days and if they need to give diagnostic 4 days and 8 days more to fix it, total 15 days WITHOUT YOUR CAR!!!!!! NEVER LOANER CAR!!! So, 15 day’s paying uber, it is insane, the only answer is the other dealers gives you a loaner car | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ sherry Li
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Juan Rosa
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Athena Sergiou
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Oesch
    Service great, kept in short time as promised. Thanks | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Beasley
    I love AutoNation it’s a good place to get a car they are very reliable honest and straightforward this is the place to go AutoNation | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Q t
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Charles F.
    Wonderful service staff | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★ sherry buchholz
    Rudest people in service department. Went somewhere else and traded my jeep in because of it. Then they say you can turn in your extended warranty for partial refund. Liars | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Zenith gordillo
    A huge shout out to Tomas ( service dept.) This young man practically held my hand since the minute I walked into the office. He was curtious, thorough, sincere, communicative and honest. This is a hard virtue to find in today’s world. If I ever need to go back I will only deal with Tomas. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Happy Gilmore
    We have purchased five vehicles from Auto Nation in Pembroke Pines. All vehicles have to eventually be serviced at the service center & we’ve used our MoPar extended warranty several times and towing. We recently came for an oil change with Kristen Gomez. We’ve personally always exercised patience because it gives the best result. S | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Secure Loan Processing
    Excellect service form our new advisor Thomas. He was reliable and provides us with the status of every step on the Jeep repair. I highly recommend him for a good customer service. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Max Bagnoli
    My service experience was very good. I have a few maintenance items that needed to be taken care of and Tomas helped me understand what items needed to be addressed quickly and what items could wait. To me, this kind of feedback builds trust. When I take my car in, I want to know what is critical and what can wait. Tomas gave me just | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Luis Moraguez
    Better service department than other Ram dealerships for sure. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Dania Infante
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Ian Baldwin
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ nirf88
    Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★ nirf88
    Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Zamora
    Great service , quick and easy | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Salvatore Russo
    Great service, couldn’t be any happier. Ask for kristen, she the best. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★ Diego Zuluaga
    This one star is for the service department I went for an oil change let me waiting for 2:30 hours just to tell me they havent started on the car because they did other cara in front of mine and they need it one more hour, ask for car back, the customer service on the front wasn't even sorry or apologize for the inconvenience, would | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lunt
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Betancourt
    Great experience treat you really good | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Zenith G.
    Tomas Lona at the service desk took awesome care of me. This was my first time taking in a car for service and I had concerns with my warranty that I paid a lot of money for and needed to make sure that what I was told by United States Warranty Corp. matched the wording of what my vehicle was indicating was wrong with it. Verbiage on | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★ susantmoore
    I had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★ susantmoore
    I had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Agarvin3
    My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ The Juan and Only
    Charley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ The Juan and Only
    Charley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Agarvin3
    My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Fernando Contreras
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ David Castro
    Staff were out standing and were able to answer all questions and attend my every need and request! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Marisol
    Excellent costumer experience, highly recommended. He took care of us like all car buyers should be treated. The sales man was professional and patient, attentive to all my stated and unstated needs. Would definitely call they back for more business, thank you for the support and excellent experience. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Ismael Bucarito
    Excellebt advisor | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Peter Bruce
    Charley was very helpful and kept me informed with every step of the service process | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Liana Amoroso
    Jose our service advisor was awesome very happy with the service and the explanation thank you so much | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Clifford
    Tomas my advisor was very accommodating to my needs. When Wagoneer client services messed up, he rectified the problem. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Juan Quiceno
    My service advisor took care of (Charley), he was very respectful and answered all my concerns, i was hesitant to leave my jeep wrangler 392 because is my baby but everything worked out. Charley communicated with me everything they were doing and I couldn’t be happier. Thanks again!. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Misabel C
    The AutoNation service experience was outstanding! The service department went above and beyond my expectations from the moment I arrived and through the end of my service visit. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ antonio noya
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Jean Augustin
    I like the new group, Christen Gomez was excellent and very affirmative. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★ sandra licona
    Horrible horrible experience if you need your car serviced do not bring it here they do not answer the phone and their customer service is horrible. The sales associate that took care of me was Tomas and I am sorry but he needs more training. They kept my car for more than 24 hours for a simple tire change and would not give me updat | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Frantz Belmont
    Great customer service. Awesome people. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Josue Suarez
    I like the video tour of the car. The new sticker on the windshield. Fast service. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★ STREAMLINE AERIAL IMAGES
    If I could, I would give a rating of -10. The service here is garbage! I will never, " NEVER " buy another Jeep again. I've been getting emails from the dealership about a recall. I took off from work and made appointment on a Monday. I waited 45 minutes and had to remind them I was waiting.. Then they finally told me that the car co | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Albert Cabello
    It was supposed to be a 5 tire rotation on my wrangler and a regular rotation (if done) was performed. Spare tire still has original as-new markings | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Gail Ealey
    The service was much better than my last visit. Early 2024, appointments were not timely and wait times long. The service representative area, wasn’t as congested and there was no socializing seen. Kudos! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Knight
    Very good experience | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Mary De La Noval
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Andres Yaggia
    Excellent customer service | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★ Olivia barbosa
    This is, BY FAR, the worst automotive place on yhe planet. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Angel David Verde González
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Angarita
    Tomas really assisted me during my service. He's the best employee that has treated me in the last 3 years of service that I have come to Pembroke Autonation. Please keep this employee since is very helpful and respectful to clients. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★ Soraya Mejia
    0 starts to their service dept. took in my ram for a recall and some repairs it needed. They had it for almost 2 months and didnt even touch it. They kept coming with stories about the warranty which were lies, they wanted to charge me $2000 even when i showed them the approval from the warranty. My rep was charley/carlos which he ne | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Onur Çagiran
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Jason Helms
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★ Miya Buttleaks
    If you're looking for the worst possible experience, look no further, this place is it. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★ Michael Barbosa
    Heed all warnings to this place, they will rake you through the mud and laugh. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Prem A
    Kirsten is the best! She took care of the service that was past due. Thanks for the job well done. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Albert Cabello
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ sasha barley
    UPDATE I DELETED MY BAD REVIEW I DID LAST MONTH THE GENERAL MANAGER FRANK AND FERNANDO WAS AWSOME I CANT THANK THEM ENOUGH MY AC CONDENSER WENT OUT IN MY CAR and it was Hell to get it into the service department and Frank went over and beyond to send Me to a closer Auto nation by my House put me in a rental for 5days til my Car was D | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Amador
    great customer service, very knowledgeable , friendly staff, always treated well and timely delivery | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Leandro urdaneta
    Excelente atención de todo el personal que hay trabaja el vendedor fue profesional y fue muy tranquila la compra del carro gracias a todos en un futuro compraría otro carro hay gracias | Read Full Review
    5/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Conrado Vazquez
    En esta oportunidad fue más rápido y como más organizado espero que sigan mejorando | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Fred Llamosas
    Quick and efficient. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Claire Taylor
    I had to reschedule my visit didn't have key hood of jeep. Insane having to wait over 2 hrs for an oil change that takes 15mins and no tire rotation was needed it. Sat waiting lounge had to come out question why the delayed and still had to wait 15 more mins. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★ Big Swagga
    Bought a car two months ago. Head light went out. Stopped into the service department. Was told they wouldn't look at it without an appointment. I made the appointment. Was given an estimate of over $200. To change a bulb. Cancelled my appointment and changed the bulb myself. Cost me ,$18.70. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★ S J
    I made a appointment days in advance by their service agent who also ordered needed parts for the EMERGENCY DODGE AIRBAG RECALL. After days of reminder text,email regarding my scheduled 8:30 am appointment. Only to get there ahead of time and check the vehicle in. And taking a day off from work plus the waste of gas and time. Just he | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★ Clinton Noel
    Absolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★ Clinton
    Absolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review
    5/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yaimara Corzo
    Very friendly staff, very smooth process this time around. Best experience so far! A lot better than the prior ones. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Conrado Vazquez
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Madai
    What can I say? I had a great experience... From the beginning I gave all my situations.. And they were able to get me in a 2020 Jeep, coming for the Charger this yest ;) ???? Johnny and Ernesto were amazing sells rep and patience with me.. Highly recommend. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★ Floyd Cleare
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    4/30/2024 12:00:00 AM | Google
  • ★★★★ Francesco Rispoli
    Very wired experience and I’ll like to share in order to make. Consumer aware on official dealer part and aftermarket part explanation I get from the parts dept at AutoNation I went to buy and new battery for my Gladiator I both certificate pre own 2 month ago at same dealership The sales Guy ask me the vin number and I show from the | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Karina Dorsainvil
    Christina is the best. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Aubrey Mitchell
    The best dodge dealership in all of South Florida They will keep getting my business. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★ Gianni Di Girolamo
    This dealership is very sketchy!!!! I turned in my vehicle because it was having a problem with the oil filter. They told me I had to make a bunch of changes/upgrade to the parts and charged me over $3,000 for the fixes. When I pick It up the following week, the car's engine "randomly' blows up and leaves me stranded. This car is a | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Maritza Rodriguez
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Paulo Akiau
    Perfect service in AutoNation, the advisor Tomas was gentle, quick and efficient, everything was fixed and we got the car back promptly in perfect shape. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Juan Gross
    Great service. Ms. Gomes was amazing front the start to the end | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★ L L
    By far the worst experience. I been trying to get a hold of the service department for days and can't get in contact with no one..frustrating. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★ Maria Reyes
    Unfortunately my experience in April 2024 was not good at all. Horrible service just to get a diagnostic it took 3 weeks and i believe 100 % there are lying about what needs to be fixed Business had two people and was empty on a Saturday . That’s a red flag. Not recommending to get car fixed here . | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★ deana butler
    My experience was the worst. My car is running worst. The service men play too many games. I bought my car in to be service at 10:00 am I stayed until 5:30 pm they did nothing but take my bad tires off the front of my car and put them on the back my tires are rotten and old now my car is making a weird noise when I put it in reverse | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ andrew tapia
    Explained everything very easily and nice and work was performed perfectly thank you very happy | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Santiago
    The attention was excellent just a little bit longer for getting back to us! | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★ Alfredo Cab
    The entire customer service parking lot is full of cars awaiting repair. 3.8 This is the lowest rating in all of Broward and nearby cities that an Autonation has ever had. The owners seem to not care about their reputation. Used cars are sold with problems and repair services can take months. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ mariosimon524
    Charley (Carlos) was very helpful in getting my repair fixed and was great on all the communication | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Paige Poole
    James, the service manager was absolutely incredible. I couldn’t have asked for anything more. He helped me with all my needs. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★ Ahmed Negm
    Communication is a big issue, they don't answer the phone and i couldn't get a status update on my car. The staff need training to improve the customer experience. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Denzil Herrera
    I came in to the Autonation in Pembroke Pines, without an appointment, even do my Truck was there for half of day they took care of business they way it supposed to be, change my trouble car battery for a new battery , washed my car took care of a recall that I did not know , and James the manager was courteous and Professional, sam | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ De Los Ángeles Marimba
    I am horrified by all the negative reviews of this dealer. I read that they sell used Chrysler Pacifica with hidden defects to put that problem on customers.¿that’s real? | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ John Sharp
    I had an online offer of 8,350 and I assumed I would get between 5 to 6k for my car however the experience with Howard was less than satisfactory. He lied to me overall and I had to ask for his manager which helped me out better than Howard did. At the end of the day I only got 4K for my car even thou I was 100% honest with the car c | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★ Adrian Valentin
    Quick in and out for me… cocky salesman and ridiculous prices. | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Anciano
    The service was great, and was with me throughout the entire day until the deal closed. Extremely helpful! Helped me until 11pm!! He made sure I got the best deal. So grateful to have come across the salesman. | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Joyce Bell
    I was very satisfied with my service it was professional and on time everyone was working and at there desk helping customers. Thank you Kristen Gomes an awesome Service Advisor will see you again. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Jose Rojo
    Service Department gets 3/5 on my visit today since it took me more than 45 minutes in order for someone from the service department to answer the phone, other than that everything else was exceptional. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★ Zuleyka Diaz
    I went in and was helped by sales Rep Felix to trade in my Jeep for a smaller more economic car. Him along with the manager Jimenez helped me in purchasing the Jeep and make the paperwork for the vehicle I wanted which was a Toyota Camry. I found the vehicle I wanted it was being used by a vendor in another Autonation dealership so i | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ A A
    Sales department is just average helps when you show interest on acquiring a new vehicle only. The reason I’m giving 5 stars is because I was helped in the service department today and honestly they were amazing! Thank you Kristen for the excellent service. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Wilsin Exemar
    Tomas Delgado and Genesis were absolutely delightful. Completely Rock Stars | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Blum M.
    Everybody try to help us finding the right car, they were really polite and patient, thanks to the staff of AutoNation CDJ of Pembroke Pines | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Marina Peraza
    Thanks to the very attentive staff at the Jeep dealership, especially Mr. Charlie and the manager Happelj, they solved my problem super quickly. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Claire Taylor
    Team were attentive making it my go to shop | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Maria DelGuidice
    I went to take my Jeep Wrangler 2023 it was quick I see new faces Joe was very nice and they wash my car I need it a new air filter overpriced and flush my brakes fluid but didn’t do it next time I will everything was a lot better new faces | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★ Oscar Cantor
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    4/15/2024 12:00:00 AM | Google
  • ★★★★ Hector Martinez
    Compré un auto (jeep wrangler Unlimited Zahara 2021, hace alrededor de 21 dias, al salir con el auto me dicen que tenía que llevar el auto a servicio al próximo día, y así fue, estuve 3 dias con el auto en el taller, es decir después de comprar el auto transportandome en uber para ir y venir al dealer, perdiendo tiempo y cogiendo alt | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ chris.yeoman
    I am a repeat customer because of the great experience I had buying my last RAM here. I returned to be met with the friendliest reception/ cashier I ever met, followed by a team of salesman, finance and management that made this experience just as good as the first! I will be back when the need is there again. | Read Full Review
    4/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Carlos Fernandez
    Very professional service. Thanks Jose for your continuous support. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Argenis Santana
    Great work no wait to speak to someone and speedy service awesome Job Kriaten Gomes | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★ sasha barley
    I REALLY HATE DOING BAD REVIEWS BUT I TRIED TO REACH OUT CALLING & EVEN WENT DOWN THERE AND STILL NO HELP ..ITS SAD BECAUSE SOMEONE RECOMMENDED ME TO THIS PLACE WHO USED TO BE A GM THERE ..AND FOR ME TO SPEND MY HARD EARN MONEY HERE AND LESS THAN 30Days My AC WENT OUT I BEEN DRIVING FOR 3weeks WITH NO AIR I TOOK THE CAR TO A SHOP NE | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Uzcategui
    Great experience, Felix helped me a lot with the purchase of my F150 He is super knowledgeable and trustworthy!!! If you ever need a new car go to automation and reach out to Felix | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ RYL 77
    I took my car to AutoNation Chrysler Dodge Jeep Ram in Pembroke Pines for service. My service representative was Jose Solis. He was very helpful, knowledgeable and kept me apprised of my car’s status while I waited for the service to be completed. Great job! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Ingrid Thomas
    I had a great experience at Jeep Chrysler, Pembroke Pines. Service was promt and courteous. Jose was excellent and service was professional. I received courtesy call and diagnostic correspondence for vehicle at time of completion. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★ samuel johnson
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Victor Blanco
    Good service | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Lou Perro
    I purchased a used vehicle from this Jeep Autonation in Pembroke Pines 2 years ago and I was pleasantly surprised when I brought the above mentioned for service and saw the entire team had been replaced. Not only did they change the staff but also the distribution of services that make the experience very pleasant. I was even more sh | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ StevenMiami
    Got to drop my Jeep for a new steering gearbox. Jose Cruz was amazing. Very professional, punctual, great experience overall! Also James manager was very helpful and provided me with a loaner car until my Jeep got repaired. Pierre the mechanic is awesome. 25 years experience definitely the best! He explained me everything detailed. S | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Philius Laurent
    I went to AutoNation to schedule an oil change for my vehicle. I had the opportunity of meeting with Kristen Gomes, Who advised me that she had an opening to accept my car immediately. She told me that the job would take about an hour so we waited. She kept us informed throughout the process. The work was completed as promised and sh | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ jesus garcia
    | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Alicia Breto
    I was treated very good. Jose Cruz was very helpful. Pierre the mechanic was very professional. Would recommend them. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Demetrius Brown Sr
    I went to this dealership to purchase a new vehicle. My sales associate named Howard. Him and his team they did an awesome job. I would definitely recommend this dealership. If you are looking for an automobile this is the place. Ask for Howard. He will get the deal done. Thank you! | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ sizsl
    Stan was the most pleasant salesman I have ever encountered in a car dealership. He did EVERYTHING right and could not have been any better. | Read Full Review
    4/9/2024 12:00:00 AM | Cars.com
  • ★★★★ Jantou_Grantou
    I took my jeep in for a faulty auxiliary battery. I live 7 minutes from the dealership and asked for a shuttle home since my vehicle was going to be in for a few hours. When The associate order the Uber to take me home he provided the wrong address and had me taken an hour away from my house. I asked the Uber driver to stop but he re | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Dan Miller
    I had a issue with my 2023 Challenger Hellcat Jailbreak that GM Frank Moragas saw in my review. He called me within minutes and offered to correct the issue. It has been corrected and the car is perfect. Love the car. Auto Nation has earned my future business. Thanks to GM Frank Moragas for turning a frown to a smile. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★ Victoria Castro
    Horrible experience. Fraudulent people. Go to Jeep Hollywood instead. Much nicer people and honest sales men | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Rich Georgi
    Service scheduler Kristen Gomes was attentive and responsive, a great representation for your service department. I got my car back same day this time,. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Fulmore
    The experience being there was nice, Miguel Echeverria our sales person made sure we get a good car | Read Full Review
    4/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mariano Mijares
    Customer care is at another level at the dealer. Went to do a service on my jeep and Jose took care of it. He explained all that was done and the results on the inspection for future services. I will recommend this place 100% if you are looking for a reliable and satisfactory experience. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★ Luis A. Cab
    Update: 04/04/24 I didn’t notice that my car was having coolant leak, they refused to fix because they argued that I have a lot time with my car. Also I have pending paint the handle door. Past History: [ 01/18/24: My wife and me have 4 kid and we went to AutoNation Jeep in Pembroke Pines to buy a car and that's how the nightmare st | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ edwin santiago
    Grate service and very professional. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Mcnair
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    4/3/2024 12:00:00 AM | Google
  • ★★★★ Gil Ramirez
    Great bunch in the service dept , they made it painless…lol Charley was a professional. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Alexander M. Williams allace
    Very satisfied with entire transaction. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Chanta Williams
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    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Andres Hernandez
    Excellent team work | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ron Mahaffy
    James - Pierre - Charley are amazing and get the job done | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ lenyn leroy batista brador
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Dan Miller
    I puurchased my used 2023 Challenger Hellcat Jailbreak with 980 miles through the internet sales dept. Due to the distance I did not go to the dealer in person and bought the auto based on the ad, photos, car fax report and mileage. Upon receiving the vehicle from the shipper I spotted the vehicle had negative camber on all wheels an | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★ john jayme
    My vehicle has been here since December 2023 and it is now April 1, 2024. I am towing my Jeep from the dealer ship to another shop because this dealership hasn't even made the attempt to diagnose let alone fix my issue. I have to come here physically in order to figure out if they have done anything with my vehicle. There is always | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★ Maria Gonzalez
    Terrible. No communication. I had to be calling to find out what was going on with my truck. And they lost the information I gave them when I brought the truck in. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Maurice French
    | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Freddy E
    Love it , top notch Service provided by Jose he kept me up to date with my vehicle. The technician did a fantastic job and now my jeep rides better than ever. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Ernesto Leo
    Great services provided with the staff all the time | Read Full Review
    3/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Peggy Washington
    I was very pleased with the service. Mrs. Gomes was my service advisor. She was very nice and very respectful. My Grand Cherokee was serviced and cleaned . Everyone was very nice. The waiting area was cleaned, nice big tv, and cold drinks and coffee at your liesure. I am happy customer. Thank you all for the service that was provided | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★ A A
    During the process of purchasing the car, very nice. Now that the car has a huge Rustin issue, nobody to assist and jeep itself doesn’t even offfer you a loaner vehicle when the car is at the body shop, which happens often. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Walko nuñez
    El mejor dealer de todos, la mejor atención y los mejores precios. Pregunten por César para adquirir su nuevo vehículo. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Dahiana
    Everyone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jim M
    I traded for a very nice, hard to find model Jeep from the pre-owned dept and my experience was good start to finish. | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dahiana
    Everyone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ wfamily03
    Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ wfamily03
    Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review
    3/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jonathan Louis
    Had a great experience with AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. I called to have a Recall service done on my 2023 Jeep Wrangler Sahara 4 door 4xe. Reminders were sent, calendar invite was sent, and when I got there, everyone from the Valet (Brian) to my service advisor ("Charley) were outstanding. They notified me when | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Brian George
    Brought my jeep in for service! Technicians were very fast and efficient. Was able to watch service from waiting area! Was almost like a concert and they were performing for you!! Awesome experience!!! Thank you Autonation!!!!! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ David Villarreal
    | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Saray Mesa
    Went in for service with my boyfriend and we met our new advisor Jose Solis aka Joe and he was great. New staff in the place really changing the atmosphere. He answered all our questions about our car and went over every detail with us. We will be definitely be coming back and found our forever advisor! | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Louis
    The Service Advisor - Charley was outstanding. Proficient, professional, courteous, and all commitments honored. Brian the valet was also on-point. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★ Paloma Lira
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    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Tashelle.whyte1989
    Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review
    3/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tashelle.whyte1989
    Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★ Karina Digiuni
    el servicio fue bueno, pero a la semana de haber hecho el sericio el vehiculo sigue marcando cambio de aceite necesario. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★ freddie cruz
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Liana Urdanivia
    Excellent services | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Ormedy Acosta
    Good service from Joe. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ curtkeya chambers
    Great customer service. From the porter, service advisor Jose and manager James. Will definitely return. I have already told family members and friends! Very clean, friendly, with great prices. Job well done!! | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Gisela Carrion
    The service is super good, the staff is very friendly and they work fast | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ Danielle H
    My boyfriend bought a 22 wrangler from here about 4 months ago. He was offered a maintenance plan/extended warranty coverage rolled in to the financing. They explained that the maintenance plan included x, y & z including free oil changes, tire coverage and certain warranty coverage if needed ect. With the maintenance plan/extended w | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ allison Garcia
    If I could give 0 stars I would. I made an appointment online indicating my concerns which were: oil change, my backup camera didn’t work, my breaks would squeal when I backed up and I needed new tires. I went in at my scheduled time and they acted very confused about what I was asking them to look at. He asked me what kind of tires | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ VBRAVO
    Fast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ ILARIX BLANCO
    Sebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ VBRAVO
    Fast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review
    3/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ ILARIX BLANCO
    Sebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review
    3/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ charly x3z
    Joe With service was an absolute unit dealt with me with patience and courtesy would recommend to all. | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★ rum cake
    Very very professional and polite knowledgeable and willing to find a vehicle that I wanted | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Bray
    | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Maria Wong
    | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Maria elena Robles
    Very professional Jose help me a lot I recommended | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Luis A. Cab
    El Sr Fernando Contreras y Ronnie Álvarez tremendas personas. Siempre cumplen su palabra, se los recomiendo Bendiciones | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ German Giraldo
    Very professional and courtesy | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★ Roman Machado
    "I was surprised when they took my car for service without requiring an appointment. The last time I went, the service was in a different building, which confused me. However, I spoke with the manager, who was a nice guy, and everything went smoothly. I was able to get my oil changed without any stress this time." | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Mari S.
    Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review
    3/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mari S.
    Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Claudia V
    Nice, friendly and helpful staff - I will recommend | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Soto
    Siempre he echo el servicio de mi carro con ustedes debo reconocer que está últimas veces salí muy satisfecho con la atención de la Sra Michelle y el Sr Alberto y el servicio fue rápido ?? | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★ Eduardo Gonzalez
    I was inspired to take my vehicle to this location based on their advertisement, what a disappointing experience. Their service advisors are doing their best, but are overwhelmed with the extreme volume of service request. Moreover, good luck with trying to get someone on the telephone to get an update on your vehicle. This is the | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ johnathan graham
    Always friendly. They strive on making your service feel like home. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ T P XRP
    Service manager, James was involved and car was finished when promised. James was super nice and recommend highly this service department. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Ana Lourdes Álvarez León
    Excelente atención | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★ Glen
    It was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★ Glen
    It was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review
    3/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Samuel Taylor
    I can't say enough about the Great service I had experienced at Auto nation at Pembroke Pines. I bought a 2020 Jeep Gladiator and was met by the Used car manager and Jose the used car and truck sales agent and the Finance Manager were so helpful they listen to my nightmare of a story that I had gone through visiting other dealerships | Read Full Review
    3/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yazlin Garcia
    Muy buena atención a los clientes , estamos agradecidos com el servicio a los clientes . ?????????? | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Caridad Alfonso
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Ace Player
    The Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review
    3/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ace Player
    The Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ erivera
    very good dealer and good service from all the stuff aldo and felix thank you | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ erivera
    very good dealer and good service from all the stuff aldo and felix thank you | Read Full Review
    3/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ RAMON ROLANDO
    Very good service by rafael reyes | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ David Miller
    Auto Nation provided some of the best service of any company I have done business with. They helped me find the car I wanted and I was able to get an amazing deal. I love my new car thank you Auto Nation and the staff at Pembroke Pines Dodge dealer in Florida! - DM | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Mlfalero
    Great service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review
    3/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mlfalero
    Great service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★ Hudson Bottecchia
    Don't ever bring your car to their service department. Tried coming here twice, and they try to scam you every way possible. Need to remove and get a new wheel lock. They charged 300 just to remove and 112 for a new set. TIRE KINGDOM charges 149 for everything. Each tire 300 just parts, tire kingdom 160. A dealer should be cheaper | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ TP Crypto61
    Car completed when promised. Service manager on top of game and courteous | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ linda sweeting
    We had a great experience with Mr. Jose E. Bernard in buying a truck. He asked what we wanted and what was our budget. Then he showed us all our options, we picked one went for a test drive. And brought the truck.He was very Professional and gave us a lot of information to make our choice. And if I need a car or truck agai | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ denisseramallo
    Best team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ denisseramallo
    Best team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review
    2/29/2024 12:00:00 AM | Cars.com
  • ★★★★ panamjack
    sat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review
    2/25/2024 12:00:00 AM | Cars.com
  • ★★★★ panamjack
    sat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Davide Bevacqua (L'Ombra del Califfo)
    Beautiful dealership with many new and used cars of the highest quality!!! Exceptional staff and fantastic environment!!! | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★ Hebert58
    I purchased a Nissan Murano 2019 with 25,000 miles for $31,000 in August 2021, and supposedly with a clean title and excellent CARFAX record? Then later on I found out that the SUV was hit on the right side, because the pain on the door lucks is bumpy, (terrible body shop job) the front windshield was leaking water on the right side | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Nieves
    Purchased a second truck from Johnny Robles at Auto Nation Pembroke Pines Florida. Very smooth transaction all questions answered promptly. I am very pleased with the services provided. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Luis Gascue
    all very well thanks for the excellent attention | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★ addie richardson
    I made an appointment yesterday to come in to look at a car. I didn’t get a notification, call, or text, drive two hours to the dealership for my APPOINTMENT to see the car, and they say it sold yesterday afternoon. Horrible customer service and way to run business. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ P Rose
    First time bringing my new truck for recall service at this dealership. My Service Advisor Mr Alberto Rojas Padron was polite and professional. I liked that he took photos of my trucks condition prior to it being serviced as I have had issues at another dealer in the past with one of my other trucks. My recall issues were taken ca | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Richmond
    Great dealership! Andre, Hasiel and Galo took their time to help me trade in my lease and gave me a great price on my new one. They answered all of my questions with great and upfront information and made the process extremely easy. I believe they went above and beyond to make sure I was completely satisfied. I’m definitely going to | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Studzinski
    Had a great experience getting my 2024 Dodge Ram. Everyone was super knowledgeable and friendly. I will definitely be recommending my friends and family. Camilo did a great job making sure the truck was clean and ready to go for us to take it home. Sebastian gave us a great deal and I will definitely be coming back. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ OC
    The service I received was highly professional and precisely punctual. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Amor
    Had a great experience purchasing my first American Car! They treat you like family and will do anything to make sure they have your business ! Go see Mike !! | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ randall morales
    The service provided by Alberto Rojas was a 5 start service. The attention to detail and most importantly the attention to keeping me aware and informed every day about my car was amazing. Thank you again | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Gaby Guzman
    | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ jmchugh
    My buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review
    2/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmchugh
    My buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review
    2/19/2024 12:00:00 AM | Cars.com
  • ★★★★ Luis A. Cab
    Thursday Jan 18, 2024 My wife and me have 4 children our budget of 15k dollars to buy a used car and that's how the nightmare began. The Seller R.A recommended us for almost $18,000, a 2017 Chrysler Pacifica, 69k miles. Friday Jan 19, 2024 the Pacifica 2017 has a engine lights, I was worrying because it is supposed to have all the | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Trevor The Dream Bryan
    My service at Pembroke Chrysler Dodge Jeep Ram went great. I went in for a routine maintenance and oil change and my time there was very short and sweet. Thank you All for the great service. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Omar Naranjo
    José was excellent and very professional. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★ Aracelia Mora
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★ Reinaldo Paez
    DON'T TAKE YOUR VEHICLE TO THIS DEALERSHIP, YOU'VE BEEN WARNED... Twice I've had the worst experience on this dealership, 2018 Ram 1500 V6 3.0 Ecodiesel 1st was on December my warranty was about to expire and had a check engine light (P051B) and a few recalls to take care of so took the car to the dealership and was told that I had | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Twonthepainter
    Man this place the best! Whatever credit you have or money down they work with you, they are very friendly helpful and does whatever it takes to get you in a car….s/o to Stan the man & Grace?? | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Cutie
    Great service! Jose was great. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Howard Waters
    Frank Moragas is the top 100 GM ,I ever dealt with..always goes that extra mile to get it done ?? ???? | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Big Swagga
    Very clear and upfront pricing. Very well maintained used cars on the lot. Professional yet friendly staff that won't pressure you into something you can't afford. Had an experience with another car lot that tried to addin over $12,000. In unnecessary fees therefore absorbing my trade in allowance. I left that deal and went to AutoNa | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Bustamante
    Thank you so much to my Service Advisor Kristen, she is awesome, valet Guys on greet me & amazing Mechanics ?? Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my se | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Lital Donner
    My car got recalled so I had to bring it in. So glad I came to this dealership - had the smoothest, easiest process. Marco was the best! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Saida Leon
    Amazing services. Good customer service. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ John Gonzalez
    Found that service was fair and quick. And Vitally was open and friendly. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★ DAVID JOSEFSKI
    Same day service for a recall | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★ Becca Coffy
    Horrible service ?? | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Machado
    Friendly carrying service manager, timely work and updates on your vehicle. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Bermudez
    Excellent service, attention and everything else, I recommend it to everyone to visit it. | Read Full Review
    2/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sarah Le Blanc-Ritter
    They found me the car that I wanted that nobody else could get me | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ HilaryA
    The repair was perfect. I didn't give the entire visit a 10 due to the fact that despite having made an appt it took 3 days to get the vehicle in for the diagnosis and because it was a friday, it fell over a weekend, it was another 3 days after that to contact the warranty company. Dropped it on a Tuesday & the warranty company was c | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ Gilberto Rosado
    Only issue we had was that advisor informed us that Jeep was done and fixed. Valet went to get car to bring to us and we found out that the work had not been done. We were there to replace the two batteries that are needed for this vehicle. Of course, a scramble ensued. Advisor informed me that vehicle would be fixed immediately, | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Rays300
    Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review
    2/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rays300
    Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Rogel Carlo
    Disappointed!!! I have a 2020 Jeep Grand Cherokee and this is the second time I had to take my car to the Service Center for the same exact problem, and yet, they couldn't fix it. First time I dropped my car at this SC, they took 10 days to "fix it", and according to them, it was the wheel bearings on the rear tires. WRONG!!! I too | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Andres Mauricio Bonilla
    Great service everyone was so nice it felt good knowing I was treated with respect thanks to Miguel Echeverría helped me so much! Made me feel like family ! And took him time to explain all the detail of the car and safety features ! Extremely happy with his service and Sebastian the financial manager was so polite and friendly when | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★ David Beltran
    6 days just for a diagnostic service? Every time I come to this dealer something happen No more opportunities for them. Thanks for nothing | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Juan Lizaso
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Omar Naranjo
    José was excellent in standing to my concerns and everything went exactly like I hoped it would go. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Farid Mansur
    Carlos thanks for everything, for the explanations , time and all the efforts the you put in us , thanks from me and my wife. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Zack Lopez
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ JORDAIN RABASSA
    Excellent service and very helpful attitude. Thanks to all who helped me. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ phil Jackson
    Service writer Kristen was great. Kept me updated on the progress of my vehicle. Professional customer service 10 out 10. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Quero
    Excellent service | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Don Pedro
    Vitalyk was my advisor and he was great, they took care of my jeep wrangler 392. Thank you! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Dina Leiva
    From start to finish, my experience at this car dealership was exceptional. The staff were friendly, knowledgeable, and patient. The entire car-buying process was smooth and hassle-free. I highly recommend this dealership to anyone in search of a new car. Thank you, Ronnie and staff! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Gonzalo ruiz
    Fui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gonzalo ruiz
    Fui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review
    2/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Heath Rosonow
    My Jeep is 3 years old and on its 3rd battery. I explained to the dealership that there is a problem with the Charging system. They just continue to replace the battery and not fix the real problem. Also takes a minimum of a week just to get the automobile diagnosed. I have a large family so I have to rent a car and pay for it while | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★ Tim
    I made an appointment to have the transmission serviced in my wife Town and Country mini van and to check the engine warning light on Friday 19, 2024 promptly at 11:00 AM. The service advisor Alberto Rojas-Padron said I’d be contacted Monday the 22nd. I received no calls on Monday. I called and spoke to an operator who said someone w | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★ Beachbum
    Horrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review
    2/2/2024 12:00:00 AM | Cars.com
  • ★★★★ Beachbum
    Horrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jay Brijanand
    | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Albert Sigler
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★ gio bartet
    The service department is a nightmare. I went in for warrantee repair on DS folding mirror.. and they put on a different color mirror cover on my Ram. I've called and sent emails to the service manager and still no response. | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Kadine Smith
    Thanks for all your help Andre Brown. You are awesome and I love the SUV. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Mary Martinez
    Walked into the dealership about a ad we saw online and it was s great experience. No hidden fees and they honored the online price. Jose and Ernesto went out of their way. Carlos in finance was great! I loved that everyone was very professional and not pushy! I appreciated that! Thank you! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Moises Kranwinkel
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Hernandez
    The dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Hernandez
    The dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review
    1/30/2024 12:00:00 AM | Cars.com
  • ★★★★ mustafa sirma
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★ Fritz Levros
    Very dissatisfied!! Scheduled an early appointment for a simple oil change and ended up being there for 3 hours. Not only that, but now I’m having problems with my truck I don’t have when I went in. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★ Luis A. Cab
    Tengo 4 hijos y por alta necesidad queríamos un auto con más espacio, así que fuimos a AutoNation Jeep en Pembroke Pines. mi esposa y yo teníamos un presupuesto de 15,000 dólares… y así comenzó la pesadilla que hasta el día de hoy estamos sin nuestro auto, 13 días exactamente. El Vendedor R.A quien al oír nuestro presupuesto nos re | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Rodriguez
    Thank you Marco Pineda for an excellent Customer Service. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ willow the infected helper
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★ Nikki Torres
    Honestly the absolute worst service department ever. Have been taking my car for a year for the same problem and they repeatedly tell me this time they will fix it. I leave it for days and absolutely nothing is done on it. I find out multiple times that the person that is supposed to fix it isn’t even working the 3 days I had my car | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ James Letaw
    My truck is operating better than it was when l brought it in ????? | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Stephen
    Michelle and James are a pleasure to work with. They take their job seriously and are very customer focused. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Ayala
    Great experience with Stan and Aldo when purchasing my vehicle. | Read Full Review
    1/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ernesto Ramos
    friendly, professional staff, fast and efficient service | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mariana Sanchez
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Perry
    Excellent service ?? ?? ?? | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★ Mike Ficara
    We love our van, that being said I dread having to bring it into Autonation for service or even a simple oil change. I recently brought out. van in for an oil change and to fix the battery. Not even a week after the check engine light came back on and I had to bring the car in again. This is a low milage van that should not have the | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary Grant
    Professional and Fast | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★ CK K
    I made a appointment but when I went to drop off my truck they told me they wouldn't be able to look at for 4-5 days??? Why would you have me bring it in just so it sits in your lot? Waste of my time, Beware | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★ Butch 58
    I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review
    1/15/2024 12:00:00 AM | Cars.com
  • ★★★★ Butch 58
    I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ary
    Excelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review
    1/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ary
    Excelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review
    1/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ari Barletta
    I just want to give a shout out to Armando Fuster! He helped me from start to finish and he was amazing. Very easy to work with, honest, nice, caring, and helpful. He made it so easy for me to get a new car. I highly recommend him and this dealership. I will be buying my next car here as well. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Angel Perez
    Very nice customer service by Ronnie Alvarez. Very pleased | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Nikita Rhodes
    My service provider Jose Cruz was very helpful and assisted me step by step with the entire process. I'm Very grateful for his support. Thank you | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★ Javier Hernandez
    If I could give this place a zero star I would. This place has the worst customer service when servicing a vehicle even when it’s under warranty. Had 3 other customers with the same issues so I wasn’t alone. My car was there since 1/5 and got a call 1/12 at 6 PM on a Friday told me they still hadn’t seen my vehicle so I told them I | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Keycop9305
    Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review
    1/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Keycop9305
    Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★ Alfonso Izcua
    Very good service, had no issues and work was accomplished in the time promised | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★ david torres
    Where do I start, Call to make an appointment which was set for 8 o’clock. They said they had to diagnose by truck but in order for diagnosis you have to start my truck, which they did not , it Stated Park for hour and a half so I don’t see how they could diagnose it ,left the truck there for the day, they finally got the part figure | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Marlen Betancourt
    Customer service guaranteed | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ victor rivera
    James did a great job helping me out. The team that greets you as you pull up at the service center was also very pleasant and helpful. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ David Rand
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Luis Daniel
    Well knowledged and kind staff, will take care of you | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★ Chuck Savitt
    Terrible service experience. Impossible to contact live person for updates . Never will go there again. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★ Ryan Hartsell
    Run. RUN from this scam of a chop shop! Below is what we sent in to Chrysler's internal feedback system. This dealership's maintenance team tried to take advantage of my wife and scam additional, not-needed, services. When I arrived for my appointment, the service advisor was being yelled at by another customer. Hindsight... Sh | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ daniel solares
    Great service | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Marta Ledon
    Excelente service! I was treated with great professionalism and respect! Job well done | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Desiree Perez
    Thanks for servicing my car and reviewing a recall my car had! :) Happy Holidays! | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ wanda moore
    There's 10 to 15 people a head of me for the same recall . So most likely I won't be call until sometime next year . | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Mark Vaz
    Great service! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Nuria Battaglia
    Even though they took 3 days to start checking the car (which is a disaster) both Alberto (adviser) and the agency manager Frank were always in contact with me, which made me feel that even in the horrible wait for the mechanical service, they didn't leave me alone. That's why I rate it as excellent customer service! | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ David Serr
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Yaimara Corzo
    Very friendly staff | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Cioffi
    This Pembroke Pines service advisor, Kristen, was effective and efficient in handling my van’s issue in as timely a fashion as possible. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Carolina Beltran
    Yeika Good morning ?? My name is Carolina Beltrán and you. He gave me her number for when I needed something important. Well, I want to tell you that we had a battery failure in our Jeep Renegade and that after going through many setbacks and bad times... we arrived very early today at 7:00 in the morning (without a formal appointment | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Noah Orenbuch
    Marco and Frank took care of me. The customer service was AMAZING! The team here, from start to finish, made me feel like I was the most important person to them. Kudos to management here for instilling such a great ethos. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Kenny Solomon
    Howdy ! As always, thank you ! The absolute best dealership I've ever done business with. Cheers ! Merry Christmas and happy new year ! KLS, Pembroke Pines. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Kai X
    Modified review from a 1 star and a horrendous experience. They have cleared house and removed all of the service department management within the past month or two. The new GM, Frank, seems to at least be trying to improve the culture within this service department, which was previously beyond unacceptable. It is only because of his | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★ Lll Lll
    Worst customer service. Acknowledged when I walked in. Asked a couple questions. Waited 20min for name to be called to find out they don't take service without appointments even though I had a fleet vehicle. On to lambdin dodge. Ridiculous. Guess your too busy to take more vehicles so you should put a sign on the door before I even w | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ william carbonell
    Excellent service and attention in all needs | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Rosana Galeano Gar
    Management when above and beyond to finish the repair of my Jeep on time. Definitely I will be taking my Jeep for maintenance or any major repairs. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ wjrc7
    Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ wjrc7
    Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review
    12/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ JBL
    Brought my 2023 Wrangler Sahara Unlimited 4xe in for service and to add an air-breather kit on the front and rear differential. Service Advisor - James was excellent. Place was well organized, clean, with a decent waiting area | Read Full Review
    12/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ David Villarreal
    Good establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review
    12/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ David Villarreal
    Good establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ CARLOS ACANDA
    This time I had a good experience due to the new management. Frank Moraga is an amazing manager, and Pierre great mechanic very professional . Thank you guys, great service ?? | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ ruben dario contreras chacon
    La atención muy buena | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Edel Broche
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Yoan danilo Lemus Becerra
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ karen hilbert
    James in service followed up with our emergency car service from start to finish. The service director helped to push our car through by taking over the service to completion so we could continue on our trip. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ richard.fernandez
    Awesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ richard.fernandez
    Awesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review
    12/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Migdalia Martin
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ JeepRubi
    Must say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review
    12/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ JeepRubi
    Must say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Johnny Serra
    We were terrified when we went there looking for a car but the experience was AMAZING thanks to Miguel Echevarría, very professional and friendly. We are happy with our new car! Thanks guys, thanks Miguel. | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ david mayorga
    | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Carla Terr
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★ Joseph Huertas
    Everyone was super nice and helpful, I would give it five stars but the service that was provided for me took a lot longer than it should. I waited 1hr and 30 mins to have a key fob programmed to my car. I understand that there were other services going on but I just don’t see how they couldn’t have taken a couple minutes to knock th | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Evelyn Aguilar
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★ Richard Kessler
    Car given back after dealer claimed it was fixed and ready after they said they addressed a radiator and thermostat issue. Car overheated 10 minutes from dealer indicating no work had been done or the work was done poorly and of course no one tested it. Brought back. They are now avoiding my calls. In the process of contacting local | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★ Alejandra Paola Ribon Linares
    Good service Alberto was a good service representative | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo M
    Everything from reception to upper management here at Chrysler dodge jeep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Kennedy Rosario
    | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★ Keilor Alfaro
    Nefasto servicio al cliente, fuimos por una camioneta nueva siendo el mismo manager que nos rebajo 3 mil dólares y fuimos el siguiente día con ganas de llevarnos el carro y resulta que ese día no estaba de cumpleaños y no estaba de buenas (palabras de el) y no quiso hacer el descuento, media vuelta y nunca mas, gente con muy poca pal | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Diana Colon-Rosa
    The staff was amazing, especially Alberto at the Pembroke Pines location, he helped with the paper work and checked on status of my car . Will recommend to my friends | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Saldana
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★ Andres Stolk-Cocco
    Already being told that the vehicle wouldn’t be looked at the same day at all (which is totally fine), but also, there were no loaner vehicles available since COVID. Unfortunately, I really need a vehicle to get to work so it wasn’t going to work out. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Susan Cabrera
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Karam Karam
    Great customer service by Kristen Gomez ( service advisor ) and Matias ( technician ) they went above and beyond . Very satisfied . | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Jose Lugo
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ The Cad’s Fam
    Great customer service I was in and out before I knew it with my new truck | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Camilo Meneses
    Atención increíble siempre hacen lo posible para ayudarte y te sientas cómodo ?? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Loretha Holmes
    Had an appointment at 11:30am and didn't get out if there til almost 2pm | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Raechelth Vasconcelo
    Amazing and helpful team, They have always been so nice and patient. Excellent service, love the energy of the workers at this dealer. Especially the Colombian lady at front desk she is the sweetest ???? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | Cars.com
  • ★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sumter Sport Camp
    My service advisor Yandy handle both of my Dodge Durango with care and explain and address all my issues and concerns with my cars. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Michael Madsen
    I purchased at this dealer over another RAM dealer specifically because of the no-pressure environment at Pines AutoNation. These guys were there to help when I wanted it without nagging and putting on the whole car salesman shtick. If you want a great salesman, go with Carlos! With Carlos, I felt like I was buying a truck from a fri | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Francisco Santiago
    The attention was excellent just a little bit longer waiting than before probably because was a holiday may not had all the techs working | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ D
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ signe drulle
    Andre Brown was very helpful since the moment I asked him about my dream car. We stumbled upon some issues with the first car, but he stayed loyal and communicated through and found best solutions. Thank you! | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Zan Lang
    Great service. Friendly staff. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ JayOwen C
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ lwlouro
    Stan was very very helpful and pleasant to work with. Everything was transparent and worked out well. Would recommend to anyone! Thanks again everyone at Auto Nation | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Maria Gomez
    The service was done promptly and the coordinator was very efficient and friendly | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! Got me in the car I’ve always wanted! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ John B
    Kristen is awesome best service advisor at auto nation | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Yanick Alexander
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Ernestine Rogers
    It was a beautiful experience. Everyone was so professional. I really appreciated that; especially because I arrived a day early.for my appointment. Everyone was so kind, and they serviced my vehicle anyway. I realized I was a day early when I went to the lobby to wait, I informed the service representative that my appointment wa | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★ Sung Park
    I am very disappointed in your service | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★ Sung Park
    Worst service ever. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Ceravolo
    Huge thanks to my salesperson Ernesto Lluis and Finance Manager Grace Giraldo. They both were a pleasure to work with, made the process quick and easy. Highly recommend them! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sagar Singh
    When you go here ask for salesman Ernesto,very patient and helpful guy,doesn’t try to pressure you like other salesman at other dealerships do! Would recommend this dealership to anyone looking to buy a car! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Juan Ma Perez
    Excellent attention, commitment and service! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Chevay Hampton
    My service advisor was very helpful and knowledgeable. From coordinating transportation to informing me of what was needed on my Jeep she was there to answer any questions and provide assistance in a very professional manner. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ A yo Seay
    First of all autonation dodge is straight Trash... I arrived there two weeks ago dealing with a coolant leak coming from bypass water pipe that connected to the heater hose I took the truck to them and explained my problem with the truck..first of all I have a gold package extended warranty to cover the then I get a phone call from d | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jay Harmon
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ DeWitt Johnson
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Emil Sanchez
    Excelentes atenciones de parte de todo el personal. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Ocampo
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Pepe Prats
    Excellent services | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ivonne Solis
    Thanks Manuel Ferrara for you excellent attention. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ cristian olea
    Drop off and Pickup of a routine service took for ever. But they get the job done. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Fatjo
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ mchev19
    Very positive experience. The repairs were more than I anticipated, but I guess that's everywhere now. Yandy my service advisor went above and beyond, Stephanie was very helpful as well. Eric is an exceptional young man, very thorough knowledgeable tech with great people skills. I was a Master tech in the business for 26 years and I | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★ Jasper Pate
    Service was really slow. I went in for an oil change and an alignment. After 24 hour not hearing hearing anything, I called several times and there was no answer. I went in to the service center and was told my truck was done and still had to wait an additional 30 to 45 minutes to get my car. At the end of the day after I already had | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ China Gosier
    YANDY is the best !!! He was able to get me a rental while I wait to get my car fixed. His communication was excellent. I love this place. Especially the express oil change service they offer now. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | Cars.com
  • ★★★★ David Casillas
    Absolutely AWFUL service department!!!! First over 32 minutes on hold for someone to pick up the phone. Secondly, very disorganized operation as far intaking service vehicles as they make you wait in a reception area before you even begin to look at your car. Thirdly, complete and total lack of communication as to the status of you | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | Cars.com
  • ★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Gerovac
    Had my truck worked on. And they did a fantastic job. And was able to get the recalls done. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★ Dan Abrusci
    If you like wasting your time and overpriced services, this is the perfect dealer for you! The make you waste ONE hour to sign an invoice just to be able to leave your car!!! Absolutely mind blowing! Something that should take 5 minutes, takes 1 hour in here either because under staff or just plain disorder.. Anyways, take your valua | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ms Candy
    My service advisor had me in & out. Shuttle ride of drop off and pick up was excellent. No complaints. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★ aixa gonzalez-pardo
    I don't want to lease another car here. Unfortunately I had the worst experience in terms of leasing a car. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★ Juan Joubert
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Freddy E
    Love it , top notch Service provided by Alliyah Taylor she kept me up to date with my vehicle. Pierre the technician did a fantastic job and now my jeep rides better than ever. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ M M
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | Cars.com
  • ★★★★ Pepe Prats
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ david goulding
    Sales are always amazing. Aldo and Orlan have been really good to me. Unfortunately, the service department is what brings down the overall rating for me. 2 different trucks, 3 services, all in one year, and they've all been very disappointing. At this moment I'm waiting for them to find my truck and my keyboard, Frank was supposed t | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★ chris besu
    The service manager has instructed that all service reps steal from customers by adding things to the bill you do not need. Please look at the pictures to identify the fraud and check your service records to make sure they are not stealing from you! I will be posting this on every maroone car dealership review I can find and allotti | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Robert Feierstadt
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to edu | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rob Blue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★ Marc Dunn
    Professional, courteous and cooperative. Staff does everything possible considering they are short staffed. Prices and workmanship is all competitive. Expect to wait. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Sandy H
    Great service with great crew | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jose Ulloa
    La mejor experiencia El personal súper atento y dedicado El mejor servicio | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Carl Craig
    Everything was made in record time. Over delivered | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Andres Sanchez
    Long story short. I waited 2 hours for an "advisor" they forgot i was in the reception area waiting. Then it took another 2 hours to peform a regular service (Oil change, Tire rotation). After four hours, only the oil change was performed. Very disorganized, to many people walking around wit the same color shirt (couldn't ID a S | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Alexander J. Alvarez
    Professional, at 60K miles it is the first my car was ready within the same day 1 1/2 hour after the drop off. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Federico Laluz
    Very good service, even with a lot of people waiting for their vehicle. Mark is the best advisor ever, my mini-van needed breaks and mounts but the dealer did not have all of them. Mark managed to get the missing parts in other stores in less than 24 hours, Mark got the authorization to provide me Uber rides paid by the dealer so I | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Rick Stern
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ W Murphy
    This was my best car buying experience ever! Miguel, Sebastian, and Roy were all amazing to work with. I would recommend this dealership to anyone looking to purchase a new vehicle. It couldn’t have been a better experience, freat job AutoNation! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Frank Sierra
    Great place to purchase your new truck, knowledgeable salesman, very helpful in every step of your purchase . I really appreciate his help and advice. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ovidio Alfonso
    Great service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★ Daniel G
    I think this is the first negative review I have ever posted, but I am extremely disappointed. I bought my new van, and noticed there were issues within the first month. Because it's under warranty, I was told to bring it in to check it out. They kept my van for 6 days. 6! And not only was not one thing done to it, they'd promised to | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★ Justin Love
    First time at this dealership for service. Scheduled an appt for a new battery and new tire. Drove 30 mins to get there and was early for the appointment. By the time we were seen we were told the battery nor the tire was in stock. Shouldn’t this inventor be checked prior to the appointment. We will never go back to this Jeep dealer. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Cateriano
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Igrayne Diaz
    Una buena atencion y buen sevicio | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★ Yani Jimenez
    Made appt to change my oil and it took one hour for them to even take my car back then additional 1.5 hours to actually change the oil. Not sure what advantage making the appointment had. They offered an Uber to take me home. When sending an Uber to pick me back up they sent to to the wrong location. Horrible service. Definitely not | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Debbie A
    Service personnel Alberto kept in communication with me throughout the whole process. He understood the pain of being without a car. He was very efficient and caring. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ GROTAMINARDA España Distributor
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Savage
    Got a Jeep Grand Cherokee thanks to Ronnie. Such a great salesmen, super attentive to our needs. Not only did he do his job by getting the “sale” but he went above and beyond for us. Personalized our process, made it very smooth for us. Thank you once again | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Shalani Martin
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ Dre Lee
    The worst service department in pines.The GM need to do better. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Costelloe
    My Jeep is amazing and the team at Auto Nation was incredibly knowledgeable and helpful every step of the way. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Ford
    The staff were very friendly, considerate, and helpful. The process to get my car was great. Thanks again. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ Nini Cuty
    Total rip off, I bought a car3 MONTH. They all claimed the car is in excellent condition and showed me the car history saying only one owner, the car was dirty I took the car cause BERNARD was they sale man telling me I can bring the car to wash, I said fine. after a week going to 2 weeks before the bank calls for interview the car w | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ wills Willy
    Worst dealer in Pembroke Pines… Terrible customer service… | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Maria Fernanda Fereda
    excelente atencion , todo rapido y precisos. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ wills Willy
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Mike McG
    Miguel was outstanding from start to finish. Most pleasant car buying process I’ve had in years! Definitely recommend to anyone looking for easy car buying process with out the hassle! | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ Thomas L Flowers Sr
    Communication is horrible about the status of the vehicle , no one updates you on what's happening .. Calling in to get an update doesn't help either the receptionist puts you on hold for an unlimited amount of time & leaves you on hold & doesn't help you get an understanding .. management isn't any better because they barely know wh | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ Tirsolino Paulino
    Worst service ever! | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★ ryan amezquita
    DO NOT TAKE YOUR CAR HERE FOR SERVICE!!! DO NOT!!! 3 weeks its been and im still waiting! No one answers the phone if they do they will put you on hold until the call disconnects! Aalyiah by far the worst advisor no communication promised my car would be ready today ITS NOT! GAVIN (the manager) was fired. Finally went to dealership s | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★ Estrella Gonzalez
    the service in this place is horrible! My vehicle has been there for weeks and no one has contacted me. I have to take it up with corporate with these people. Thiefs that give you one price of a fix today and tomorrow they call and triple it. They do not answer the phones and leave you on hold for hours. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Sherri B
    My business is important to them! I appreciate that! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Marcos Uscocovich
    Excelente atención los felicitó | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Montalvan
    Everything from reception to upper management here at Chrysler dodge keep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Costelloe
    My Jeep is amazing and the team at Auto Nation was unbelievable knowledgeable and helpful every step of the way. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ esariol
    Went through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ salsapi
    All workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ salsapi
    All workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review
    10/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ esariol
    Went through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review
    10/10/2023 12:00:00 AM | Cars.com
  • ★★★★ Kristina Cruz
    This location is a total nightmare to get any service on your car. The service manager is a joke. This location needs a new management team. Save yourself from a headache and go elsewhere. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★ Jeffrey Paul
    It’s unfortunate that I have to leave a negative review. My vehicle was towed to this service department on Thursday, a week ago, on a “scheduled” appointment. I was told it would take 3 days to figure out the issues. After not hearing anything on Monday, I decided to pay a visit on Tuesday. I was told that the mechanic hasn’t starte | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Marc Kadish
    I was disappointed with lack of communication and failure to reallly perform service from another local dealer so drove further out to go to automation for my Jeep 4 E issues and was so happy I did I tecieved and experienced staff mgt and mechonic all of which cared and addressed me and my Jeep in a timely, friendly and efficient way | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Jon Cusack
    Absolutely the worst service experience!!! Brought my truck in for a suspension issue and was told it was an airbag. One week and $1400.00 later drove out only to have the same thing happen an hour later. Brought it back and after another week was told now its the other airbag. Since changing service personnel I decided to give them | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Luisa fer
    I got my car with Johnny, he’s very professional told me everything about it. He already knew which one I wanted, color, details etc, because we had spoken before and came back once everything was good to go. I did not feel pressured nor rushed. He took his time. EVERYTHING WENT VERY SMOOTH. So thankful for him and Grace in finance, | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★ Luis Goenaga
    If you want to get your vehicle serviced here, don't. Its faster to get someone from the IRS on the phone than it is here. Always zero staff available. Average hold to even speak to someone is 20 mins, that's being generous. My vehicle was diagnosed with a defective part on 10/1/23 they said 2 days to get the parts and schedule me f | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Montalvan
    Everything from reception to upper management here at Chrysler dodge Jeep Ram Pembroke pines was amazing. The attention to detail and the exceptional customer service is apparent everywhere you step inside the building. Service department was efficient and prompt. I would highly recommend this dealership for any and all needs for car | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ CARLOS FALLA
    Great customer service !! Thanks you!! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Fonsecafamily4530
    Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review
    10/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Fonsecafamily4530
    Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Elvedin Hotic
    Terrible service! Simple diagnostic they want me to leave the car 3-5 days no loaner. I mean a speaker is blown.. why 3-5 days? Crazy. Never going back! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Betty Chappel
    It took awhile for my diagnostics however, they got the job done. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Hector Colmenares
    With an appointment for oil change takes about 2.5 hrs,? There's 1 or 2 guys only and 6 bays. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Frank Novak
    They handled my problem with the best professional work that can be done | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Napoleon Aponte
    It was truly a pleasure doing business with you, my special thanks to Johnny Robles for being so professional and attentive, his level of service and care for his customers are exemplary. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Luis Lopez
    Overall was a great experience, the service was completed much faster then expected without any delays | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Silvia Milian-Gonzalez
    Professional and kind. Tk you, Silvia G. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Bustamante
    Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my service advisor very great & always help my needs & very knowledge about Service Maintenance. Jeffrey no words a | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★ Bryan
    Service department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Bryan
    Service department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review
    9/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Loretha Holmes
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Philius Laurent
    My experience with AutoNation was very pleasant, The work was completed as expected. Will continue to take my car to AutoNation, The service there is GREAT!! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Jose Ulloa
    La mejor experiencia | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Jon
    Siempre me han ayudado en este dealer, no tengo quejas. En esta oportunidad el agente de servicio Yandy fue muy atento y profesional en buscar soluciones más rápidas al arreglo de mi vehículo | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★ Rene Lorente
    Pésimo la parte de servicio, 4 días sin mi auto y lo tuve que recoger sin solución, a este dealer no recomiendo que vallan ,, PÉSIMO | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Mikeriya Roberts
    Customer service was perfect. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ David's jeep
    Well organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review
    9/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ David's jeep
    Well organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ MikeL
    Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review
    9/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ MikeL
    Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review
    9/26/2023 12:00:00 AM | Cars.com
  • ★★★★ V P
    Don’t even waste your time here! I bought a car back in may to have issues with my air not even 2 weeks after, eventually got it fixed at service here at the dealership to have the SAME issue again. I’ve continuously reached out to the manager for some clarity & HAVE YET TO GET BACK TO ME. Run fast. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ walter vanderhorst
    Amazing service and professionalism. Jose is a great salesman and help me feel comfortable in getting what I wanted. Fernando (the manager) went above and beyond to get me a great deal on my RAM 1500 Limited. Thank you guys, keep it up. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Jason St.Pierre
    | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★ Age Alvarez
    Horrible .. 3 hours for oil change . No sticker nor reset on oil life. For taking so long they offered to fill up gas tank. They took the truck and 1/4 tank shy to being full. Not sure they filled up with premium gas (recommended).in all that time about 10 workers running around doing nothing . My fault choosing maintenance plan. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Tommy L. Louisville
    | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ adrian840726
    I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review
    9/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ adrian840726
    I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review
    9/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vaneza Tabares
    I highly recommend doing business with AutoNation Jeep. Carlos was a pleasure to work with and he made leasing a car from the dealership easy. His commitment to excellent customer service, attention to detail and his quick replies to my texts or calls. Thank you! | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Tania Salazar
    I was able to schedule an appointment the same day, and I was very please with the service and efficiency of the dealership staff. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ johnny delvillar
    Good job | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★ Elena Misunas
    Horrible customer service, the service department lacks communication. They had me walk across the dealership to get my own paperwork, after waiting for 30 mins, while 4 people sat at the desk on their cell phones | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Olga Mena
    My experience was a A+..... | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Quintero
    It’s was a great experience. Everyone was very professional and the service was exceptional. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Mari Gonzalez
    AutoNation Pembroke Pines Team, Thank you so much! I was running late to my service appointment and the team at AutoNation Pembroke Pines was beyond accommodating. I thought I'd drop off my car and go shopping but it was raining cats and dogs, so I decided to hang around and get some work done there as I waited. What a beautiful dea | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Tramaine Liptrot
    Our advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tramaine Liptrot
    Our advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review
    9/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lamont Hubert
    The Mgr Darryl. VVVery Profesional Straight Forward his hands on approach is beyond Excellent.. so Profesional til its sorta intimidating he's excellent at correcting the beforehand lack of customer service your guaranteed to receive from his team .. Today I got to THE SERVICE DEPT at 5:50AM to make sure I was 1st at 7AM ...he greet | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ William Daniel
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ La Bala Blanca
    In short, the service and attention was the best. Specially José Abel Hernández, He treated me like I was part of his family. ??????thank you so much! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Vandalynn Nolton
    Great Job with Service Advisor Alliyah she handled everything professional and kept me updated with the completion of my vehicle and the attending great and professional mechanic Pierre ….Keep up the good work …. Job Well Done!!!!! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Propel 2015
    Armando from sales, Roy from finance, the GM and even the front desk woman who ran my check all made sure my experience was a positive one. The only negative was the wait time to get into the finance department, but I can’t really fault them on that because even with 3 or 4 on staff they were all busy with a rush of customers. I now | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Sandy Dominguez
    | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Luis Peralta
    | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Marta Rodriguez
    Horrible if you have options, don't take your car for service to this place, very informal people. And it is always a problem, it's very frustrating to deal with the staff. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Ender Oz
    This review is about service. I took my car, Jeep Wrangler 4E on a date that I had appointment. My car was there all day, and It was supposed to be done by 5-5:30 pm. No body gave me a call about the car's status. I went to service at 5:30 pm, after waiting for 1 hour I was was able to learn that my car was not even taken to shop ye | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Lamont Hubert
    Came here at 9:50 am they took my keys assigned me a # and haven't talked to anyone and it's now 1:02 in the afternoon. This place is HHHORRIBLE. CUSTOMER SERVICE IS NONEXISTENT if you want to WASTE UOUR WHOLE DAY & BE FCKED OVER..COME HERE These people be running around as if their building jeeps with their BARE HANDS Again let | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Arlene Sperling
    They were very organized and very accommodating and very friendly and fast I also got a complimentary car wash. I will only go to the dealer for all my car needs , they have excellent service men who know their work . I have been leasing for 10 years there and bought this car because I love it Jeep compass , great for floods in Flori | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Ruqaiyah Williams
    Thank’s for ur service | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★ Julio Iglesias
    Terrible customer service, had my car a month on the shop to replace a water pump. And still when i would call they would either responde in a rude way or when i asked to speak to a manager they just would put on me hold. After 3 weeks alberto took over and was better with him. Overall terrible experience. I would never take my car | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Pastor Mitchell
    Auto Nation matched a 2021 Chrysler 300 in my mind, to a deal that they could broker. It didn't take an entire day either. I am totally pleased with the efficacy of this sales and service division. Thank You! Keep helping people! Keep selling cars! | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Richard Levy
    No updates difficult to contact | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Lou Williams
    I really appreciated the opportunity to experience Autonation's Repair and Parts services recently. The personnel I worked with were very professional. I was satisfied with my Jeep Cherokee repair and parts provided in a timely manner. Kudos to Kristen and Jean Moreno for their excellent service. lw | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Miguel Ameigeiras
    Look no further. I had written off Autonation because of a poor experience 3 years ago when buying a Chevy. I took a chance and went by the Ram dealership in Pembroke Pines and I’m glad I did. We were fortunate to be approached by Michael Lewis and he made this easy. Along with his manager Sebastian and Grace in the Finance off | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Buda TC
    Great friendly service. Fast and efficient. Very informative. 10/10 recommendation. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★ VOLVOBUYER
    Terrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review
    9/14/2023 12:00:00 AM | Cars.com
  • ★★★★ Diana.brown2543
    Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review
    9/14/2023 12:00:00 AM | Cars.com
  • ★★★★ Diana.brown2543
    Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★ VOLVOBUYER
    Terrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Castro
    Good service and quick change oil process. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Cheerio G
    I’m happy with the changes that were made when getting your car service it's much more faster and convenient. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Rita Beck
    Great experience. Armando helped me from beginning to end and never skipped a beat | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Vianpe Contractors
    very good, well attended professionals, friendly with especially José Díaz, in sales, I recommend them | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Bloudy Bobo
    I recently had the pleasure of visiting the Dodge dealership for a service on my car, and the experience exceeded my expectations. The staff was not only knowledgeable but also displayed a high level of professionalism throughout the process. They diagnosed and fixed the issue promptly, keeping me informed every step of the way. The | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Vito Raneri
    Well the young man in service really went over and beyond to help me after he realized nobody was taken care of me as I am kinda handicapped with my left leg being sorta eMobile I think his name was Gianni or jammi but came to me asking I was ok first off because I was sweating really bad because I was in a lot of pain he got me a bo | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ carlos diaz
    Excelente atención de parte de Roy Escobar, Johnny Robles y Sebastian Argüello, se esmeraron en hacerme sentir en casa y lograr cerrar la negociación, Thank you ?? | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Vandalynn Nolton
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ DTBMD
    Very happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguelangel Angarita
    I was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ DTBMD
    Very happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review
    9/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miguelangel Angarita
    I was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review
    9/12/2023 12:00:00 AM | Cars.com
  • ★★★★ Juseth Coleman
    I brought my car in on August 11, 2023, for 3 reasons. I needed an oil change, radiator replaced, and auto/stop malfunctioned diagnosed. After leaving my car there for 1 week without any real update or contact with my advisor after many attempts, I was finally provided with a rental car (which we have a van and we were assigned a car | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Scott J. Palumbo
    100% Impeccable & Professional Service!!! I’m a life time customer!!!????????? | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Calderin
    Amazing team | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Belarminio Martinez
    Too long in the waiting room ,I think that could be more quickly in the solution of my problem. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Nolasco Ruffinatti
    Yandy Maya has been very profesional and responsive, thanks very much! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Federico Laluz
    Very good service, even with a lot of people waiting for their vehicle. Thank you guys! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Sheryl Stanley
    I recently took my jeep for an oil change and I have to say it was definitely more pleasant and efficient than the last time. Sebastian is great and is always so approachable and helpful! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ mariae7@gmail.com
    muy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review
    9/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ mariae7@gmail.com
    muy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Peter K Sahora
    Due to an unexpected car issue we limped into your service center. We were greeted by Samuel on arrival and guided to the next step in the check in process where I met Stephanie, she extended a warm smile and greeting as well. I also had the opportunity to meet Galvin the Service Department General Manager who offered a ride home. N | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Richard Cuzcano
    A long waiting for service.... | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★ Agustina Bianculli
    I left my car for a quick change of oil and 2 new tires; they said It’d be done in 4 hours; I said no worries I’ll come tomorrow. Came back next day; nothing was done. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★ anthonyfeliciano07
    Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★ anthonyfeliciano07
    Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review
    9/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ reydeljohn08
    Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review
    9/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ reydeljohn08
    Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ochojacobs
    Great work, every time when I need help the people help me. Grate service and solutions. | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ochojacobs
    Great work, every time when I need help the people help me. Grate service and solutions. | Read Full Review
    9/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Elaine Reid
    Great customer Service! Christen always Pleasant and smiling | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ chuck henry
    Great experience had not gone to dealer for service in many years. The customer service was great very fast and efficient they got me in and out. The waiting area was clean with comfy chairs and coffee with refreshments. Great experience | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★ Kai X
    Service has ABSOLUTELY NO RESPECT for your time. Appointments mean nothing. Sitting in the lobby for an hour waiting for an advisor while three of them sit at the desk. They sit on your car for a week before even looking at it (even with an appointment… what’s even the point of making one then?!). When my other car non-Chrysler vehi | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★ A2Charters Official
    Overall experience. On Thursday, August 24, 2023 I left my RAM 1500 ECO Diesel at your dealer for the correction/ repair of three or more error codes. Today, Tu. 8/29 I picked up my vehicle, with NO repairs made. I took upon myself to pick up the truck as I did not receive any information about the status of the vehicle, timeframe | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★ jmiguel12.jn
    When I arrived for my appointment, I was there about an hour early, there where no porters and no service advisors available at that time it was about 2pm(8/31/23), I went inside saw the receptionist but she couldn't do anything until I got a ticket from a porter, I told her there was nobody outside, instead of calling someone to hel | Read Full Review
    9/8/2023 12:00:00 AM | Cars.com
  • ★★★★ jmiguel12.jn
    When I arrived for my appointment, I was there about an hour early, there where no porters and no service advisors available at that time it was about 2pm(8/31/23), I went inside saw the receptionist but she couldn't do anything until I got a ticket from a porter, I told her there was nobody outside, instead of calling someone to hel | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★ wmjwa01
    Great service polite acknowledged me when I got there. The place was clean and comfy | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★ wmjwa01
    Great service polite acknowledged me when I got there. The place was clean and comfy | Read Full Review
    9/7/2023 12:00:00 AM | Cars.com
  • ★★★★ RAM owner
    Scheduled service on September 01, 2023 at 1:45PM to complete two (2) Factory Recalls. I arrived at 1:30PM where the valets greeted me and asked if I had an appointment, which I did. Handed over the keys, left the truck parked at the valet station and went inside to the service desk. After waiting 15 minutes, I finally spoke briefly | Read Full Review
    9/7/2023 12:00:00 AM | Cars.com
  • ★★★★ RAM owner
    Scheduled service on September 01, 2023 at 1:45PM to complete two (2) Factory Recalls. I arrived at 1:30PM where the valets greeted me and asked if I had an appointment, which I did. Handed over the keys, left the truck parked at the valet station and went inside to the service desk. After waiting 15 minutes, I finally spoke briefly | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★ Shontell Davis
    Their service is truly HORRIBLE! No one ever answers the phone. If they do, they have you on hold over 15 minutes as if they want you to disconnect. They keep your car for extended periods of time without working on them. You can have an appointment and they still won't work on your car for days. You have to keep bringing your car ba | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ abada71
    Overall good service. On my third vehicle with this dealer. Would recommend it. The sales force and finance group are amazing | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ abada71
    Overall good service. On my third vehicle with this dealer. Would recommend it. The sales force and finance group are amazing | Read Full Review
    9/6/2023 12:00:00 AM | Cars.com
  • ★★★★ raidy
    Great customer service by all Employees are very nice and friendly. I recommend by 100 % | Read Full Review
    9/6/2023 12:00:00 AM | Cars.com
  • ★★★★ raidy
    Great customer service by all Employees are very nice and friendly. I recommend by 100 % | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Troy Smith
    I was turned away at first as I didn?t have an appointment and service was backed up, however the service manager Daryl fit me in. I?ve known him since I purchased my truck 6 years ago and theirs no question why he in now a manager. He has always gone above and beyond to make customers feel they matter. | Read Full Review
    9/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nancy cubas
    Thank you for everything,We have a great experience, everyone very nice, helpful and happy | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nancy cubas
    Thank you for everything,We have a great experience, everyone very nice, helpful and happy | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ John
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Fast Orange
    So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the techn | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fast Orange
    So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the techn | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★ Escalona
    Worse in the nation! Left car for service on Wednesday, I called on a daily basis to check the status of my car and left message after message, no answer, no reply?s , by Saturday I was able to speak with very rude service representative just to find out my car paper work was misplaced and nothing had been done to me car, by Monday a | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pablo Telmo Ruiz
    Excellent work and family treatment Thank you, I will definitely buy with you again | Read Full Review
    9/3/2023 12:00:00 AM | Cars.com
  • ★★★★ Leise and Edward Fischer
    If I could give this dealership a 0 star I would. This has been the worst experience that I have ever had in the last 15 years. We bought our car at an AutoNation in Lewisville, TX. They guaranteed that if there were any issues (it is a pre-owned car) that we can take it to any AutoNation and would be taken care of. Well that is a b | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★ Miral Robinson
    Auto Nation advertises they give top dollar for a car. But yesterday they offered me $5000 less than CarMax less than a week apart on my 2019 Cadillac XT5 . Watch out this place if you planing trade or sell your car to them. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Mario Burchi
    very good place, is clean comfortable and very good attention. was a nice experience for sure I return | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mario Burchi
    very good place, is clean comfortable and very good attention. was a nice experience for sure I return | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Mills
    Dropped off my car for 100K mile servicing, and a few warranty issues. They had my car for one week, just to run diagnostics on the car. The next 10 days consisted of them trying to work out the warranty amongst themselves and their warranty company. Then, my service advisor no longer worked there. They had to start over with the war | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sean Mills
    Dropped off my car for 100K mile servicing, and a few warranty issues. They had my car for one week, just to run diagnostics on the car. The next 10 days consisted of them trying to work out the warranty amongst themselves and their warranty company. Then, my service advisor no longer worked there. They had to start over with the war | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Travis and Heather Garrett
    Alberto was great and provided quick and efficient service. He offered us a cold drink and had free snacks available in the waiting area. | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Alesandro
    Howard was awesome! Helped my daughter and I to find the perfect car for my daughter. Was able to take delivery the same day! | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mateo Velez
    Kevin tovar helped me out, great customer service and was open to any questions that me and my wife had. | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Heather Garrett
    The dealership was very clean. I was offered water/soda, and snacks were placed in the waiting area for customers to enjoy for free! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Kidson Barnes Jr
    My Service Advisor was Kristen & she was amazing. my car was fixed in an efficient tome & the Service was GREAT. Thanks Kristen. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ EM Darato
    They helped me all the way to get a better and realible car. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★ Brian Cleary
    I waited almost 4 hours for an oil change and tire rotation. GM did apologize for the inconvenience but that was already three hours into me waiting. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Osvaldo Sanchez
    I had my vehicle serviced on 8/24th/2023 and I had an excellent experience with your Service Advisor Kristen Gomes above and beyond...I also want to complement the service repair rendered by Manny the technician which was excellent and fully met my expectations! This is what I considered "Customer Value" in 100%. I will be coming ba | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Soto
    Siempre he echo el servicio de mi carro con ustedes en algunas ocasiones no ha sido de mi agrado pero debo reconocer que está última vez salí muy satisfecho con la atención, y el servicio fue rápido ?? | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Adalberto Piedra
    Great Service. Quick and professional. I was able to bring my Jeep in without a appointment. They still where able to get everything done same day. Couldn't ask for more. | Read Full Review
    8/30/2023 12:00:00 AM | Cars.com
  • ★★★★ Leslie Robbins
    Total rip off, I bought a nice little used car LAST MONTH for my 18 year old daughter that just graduated high school. They all claimed the car is in excellent condition and showed me the car fax history. I took the car for a drive and all. Now I have to get a whole new transmission!!!!!!!! I got the extended warranty and I can’t eve | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ diana brown
    Very disappointed. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Waji
    Dealership is highly standards and full of positive dealers. Great customer service on my new car buying process. with AutoNation Pembroke Pines Florida. | Read Full Review
    8/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehi | Read Full Review
    8/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehi | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jairo López
    They did a great job with my car and help me with everything I need. Thank you | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jairo López
    They did a great job with my car and help me with everything I need. Thank you | Read Full Review
    8/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pedro Gonzalez
    Allyah is the best service advisor come to see her always!! Pedro good attention good person! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★ Hugo Navarrete
    I know it’s hard to find good customer service but this place is just something else. I took delivery of my brand new Wagoneer and already had to take it into the shop at 203 miles for a brake issue. Four days later after asking for some kind of update, not only did I get a disrespectful text asking my to basically stop asking for an | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Alex Guerra
    | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Traylor Electric Company Inc
    I will not buy another RAM or JEEP from any other dealership When Kim Saponara retires, so will we. | Read Full Review
    8/25/2023 12:00:00 AM | Cars.com
  • ★★★★ Marisa Gottlieb
    The worst service ever, I was on the phone for over one hour until the call dropped. I have been trying to communicate with any human from the service department by calling from my mobile and office phone at the same time and attempting to chat online and it was all for nothing. It looks like no personnel there picks up their phones | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ ordendesanbenito
    The best service, my advisor Stan Morton was a bless for me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. Thank you so very much Stan Morton to have tons of patients any time I text him, he respond so cain. | Read Full Review
    8/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Andrea
    a overall good experience with the process of getting my new car. definitely coming back here again and again. this is my 2nd new car now . | Read Full Review
    8/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ ordendesanbenito
    The best service, my advisor Stan Morton was a bless for me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. Thank you so very much Stan Morton to have tons of patients any time I text him, he respond so cain. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hidalgo
    I went in May for a recall for my 2015 dodge dart. They first said the part is on backorder they will call when it arrived to set an appointment to bring it in. No call. I went sometime in June then they said the part is here they schedule my car and I left it for 2 weeks. My car was never touched and no phone call. I went back physi | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Joyce Berger
    The opening of the Express Service was a brilliant idea. Quick & easy service. Mark Ralph delivered outstanding customer service. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Louis
    Every was pleasant and helpful. It was noticed there was a recall on my car, it was fixed while I was there for my other issue. All went well. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ cesar perez
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Finol
    Fue una Atención Con mucha Ayuda de el Vendedor Jeffry y con mucha Ética profesional. Les estaré agradecido toda la Vida. | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carlos Finol
    Fue una Atención Con mucha Ayuda de el Vendedor Jeffry y con mucha Ética profesional. Les estaré agradecido toda la Vida. | Read Full Review
    8/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mevada
    Kristen was super helpful and very professional! She made sure service was done with the highest quality and speed. | Read Full Review
    8/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ cqmoney
    Everyone was very professional and friendly. No games just good service. Would definitely purchase from this dealer again | Read Full Review
    8/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ cqmoney
    Everyone was very professional and friendly. No games just good service. Would definitely purchase from this dealer again | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Ivan
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/18/2023 12:00:00 AM | Cars.com
  • ★★★★ deluxe1668
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | Cars.com
  • ★★★★ deluxe1668
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★ Jordan Sessa
    Came in for a "quick" oil change, and they lose the key to my car! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★ W W
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Brenda Rodríguez Sánchez
    Excelente trato por parte de todos los trabajadores. Agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ brenda
    Excelente trato por parte de todos los trabajadores. Lo recomiendo a todos. Muy agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ brenda
    Excelente trato por parte de todos los trabajadores. Lo recomiendo a todos. Muy agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★ Dilligaff
    Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★ Sartorix
    Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. Reporting to BBB as well. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★ Sartorix
    Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. Reporting to BBB as well. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Dilligaff
    Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wyketdra Hutchinson
    Frank and Daryl both a manager and director provided some of the best customer service ever. The Pines dealership holds itself to a higher standard and exude quality with friendliness. | Read Full Review
    8/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Jerez
    Amazing services!! | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★ Ellie Redwan
    I took my new Jeep Grand Cherokee a couple of months ago due to a recall. I have been trying to communicate with anyone regarding this issue after I was told that once the part comes in they would notify me. NO CALLS NO EMAILS. Now there is another recall and I am yet waiting for the call on the first recall part. No one ever answers | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Lopez
    Amazing service!!! Best customer service I have ever gotten in a dealership. Howard is the best sales man. He really took his time and went above and beyond for his client. Will recommend him to anyone. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Kyla B.
    The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappointing part of my service. It will now make me question the validity of the work done. | Read Full Review
    8/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kyla B.
    The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappointing part of my service. It will now make me question the validity of the work done. | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Oneal
    I came in and out for an oil change. The process was fast and easy. | Read Full Review
    8/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ol Goryak
    Great Auto Dealer! Really supportive and helpful! Great people great place! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Freshaihh Rj
    Waited over 2 hours just to talk to a service advisor. But Aaliyah at the front was a big help to give me the information I needed. Really appreciate it. After talking to her I was in and out. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Erika Torres
    All I have to say is AMAZING! Daryl & Yandy exceeded my expectations and made me feel welcomed and a priority. I definitely found my home for all my maintenance needs! Thank you so much for the amazing service and making a huge impression from the moment I walked in! We’ll be back every 5k miles! Highly recommend! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ James Milien
    | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ america
    Excellent service, professionalism, I recommend them 100%. From start to finish it was an excellent experience, very knowledgeable about the product, very friendly. This is my third vehicle purchased with you and we are very happy with the attention of Jose Rojas and his team. | Read Full Review
    8/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ samirez1989
    Kristen she attend me and she are very very profefessional and fast .Thanks foe help me. | Read Full Review
    8/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ america
    Excellent service, professionalism, I recommend them 100%. From start to finish it was an excellent experience, very knowledgeable about the product, very friendly. This is my third vehicle purchased with you and we are very happy with the attention of Jose Rojas and his team. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ samirez1989
    Kristen she attend me and she are very very profefessional and fast .Thanks foe help me. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Oliver
    Stan, Michael & Roy made the dream come true! Really happy with my ‘24 wrangler, searched the web to find a new model near me and I was really impressed at the whole experience. They made the process as painless as possible, can’t believe how quickly I got out of the dealership. Best car buying experience in America so far. Look no | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Sam Ruiz
    Pretty solid experience for my first time buying a car. Armando was incredibly helpful and kind! | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Lopez
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★ Giovanni Canu
    the WORST service station ever! shame on Autonation for allowing a dysfunctional business to conduct activity in such a way! They are absolutely the most unprofessional, unorganized and incompetent service providers I have ever encountered. The customer facing side needs a full restructuring, employees give away obvious bogus answers | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Rtorre001
    Job well done... Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks. | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ ghowie49
    was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rtorre001
    Job well done... Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks. | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mark Bartholomew
    First time visiting AutoNation. I usually have my Jeep serviced at the dealer I bought it from 12 years ago (Arrigo). However, they ordered the Thermostat 6 weeks ago and the part never came in. So I we to AutoNation and they were great. They had the part in stock and let me set a service appt immediately. They worked on my Jeep righ | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★ Kimberly Brilliant
    Service was terrible. We had two error lights on our car, so we dropped it off for a diagnostics. Nine days later, no updates from the dealership and they never returned our calls. In order to get the results, we had to show up in person. They gave us an estimate, which was ridiculous! Upon a second opinion, it turned out to be a sim | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Juan Gross
    Great service. Service associate was very nice and handled everything professionally. | Read Full Review
    8/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ EduPlan -
    What a terrible dealership! We bought our Jeep there. It only has 30k miles after 5 years, very little use. Bought an extended warranty (expensive!) The car breaks down and just for a diagnostic, they charge us $200 (after waiting 1 week to get it!!) They take another week to fix a fuse. Then, when it's finally fixed, they say a red | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★ kiki_smith
    Worst experience with a dealer ever. In the end, Kristen tried to help me out. | Read Full Review
    8/4/2023 12:00:00 AM | Cars.com
  • ★★★★ kiki_smith
    Worst experience with a dealer ever. In the end, Kristen tried to help me out. | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kejuana Remy
    Went in for a routine service and the service was great. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Ruth Maldonado
    My experience was the best!! Daryel the manager is a very good professional with excellent customer service skills. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★ Sagi Varghese
    I had a really bad experience 2 years ago when i purchased the Jeep from AUTONATION ! This is the worst dealer out there in all areas ! Unprofessional staff who dont care and they are inexperienced ! 2 yrs later i thought things would be better and went back to the service center to have a known issue with the Jeep fixed. I was told | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★ Karen Smith
    Worst experience with a dealer service dept ever. Go somewhere else!!! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Montes De Oca
    Excellent service, friendly staff and very knowledgeable employees. | Read Full Review
    8/2/2023 12:00:00 AM | Cars.com
  • ★★★★ Lauren Cavanagh
    ** All the positive reviews are for buying the cars, which is always fun! The service department is not the same!** I never complain but bringing my Jeep to the service department was the worst experience of my life. I 100% believe that they did not even look at my car for 6 days, until I called, and yes I did have an appointment. T | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Diego Dalvia
    Me tuvieron dos horas recién para empezar hacer el service llevo 2.45 hs esperando un cambio de aceite | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Marla Ramos
    Really nice experience during my time there while looking for a car. I really recommend this place staff are very friendly and professional. | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marla Ramos
    Really nice experience during my time there while looking for a car. I really recommend this place staff are very friendly and professional. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Gonzalez
    Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scratched and dented. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Gonzalez
    Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scratched and dented. | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Helen Boada
    Amazing experience. Our sales rep went above and beyond. We love our new car | Read Full Review
    7/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alain Deleon
    The entire staff was very knowledgeable, experienced and professional. I would specially like to thank my salesman Cesar and managers Frank, Fernando and Cesar. They made me feel welcomed from the start and helped expedite a process that most people don’t look forward. I would definitely recommend this dealership and the staff tha | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Christian Carpio
    I really like the area and how they give you an excellente service. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Rukayat Olowoyo
    Their new express oil change service made my usual wait time of five hours go to 1.5 hours. I’m grateful. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Luis Classic
    Great experience from the salesman to management | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Jackie
    Sales department is awesome but service department needs help. They take way too long for any service | Read Full Review
    7/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jackie
    Sales department is awesome but service department needs help. They take way too long for any service | Read Full Review
    7/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Aurora Castillo
    Would highly recommend AutoNation Jeep in Pembroke Pines. The staff is amazing! Thank you Deyvis, Fernando & Roy. | Read Full Review
    7/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Manuel Rueda
    excellent service by the sale rep, finance managers. dealer is very clean and spacious | Read Full Review
    7/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Barbie H.
    Great service and got car earlier than promised!! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Ader Mendoza
    Good customer service | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Aurora Castillo
    The moment we walked in we were greeted by Deyvis. He was very polite and made us feel welcomed. He found us the perfect Jeep! Thank you so much! Fernando was amazing, answered all of our questions. Roy in finance was very professional. They stayed after hours assisting us. Thank you so much for helping us and for making our car buy | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★ Celia Anderson
    Scheduled a appointment for an oil change, tire rotation, balance, and air filter for 12pm. Got to the dealership an hour in a half early to see if they can squeeze me in. They took my truck and I’m thinking they were working on it. 130pm come around and my vehicle hasn’t even been started on. So I wasted 3 hours of my day, when I co | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★ Yony Panofsky
    Worst service department I could have ever imagined.... 1 service advisor... minimum 1.5 hour wait..... feels cheap, disorganized, and the staff is disinterested... amazing this is an AUTONATION | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Alejandro rangel
    The best experience in service , thank you for all job | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Altayev Beric
    Amazing experience. Yeyca Quintero was polite, knowledgeable, attentive and overall a lot of fun. She actually made my car-buying experience a pleasant one. Thanks! | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Raul Diaz
    Thanks Beatriz service representatives and to the Manager of service department really the best | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ mrueda204
    excellent service by the sale rep (miguel echevarria), finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ mrueda204
    excellent service by the sale rep (miguel echevarria), finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raul Diaz
    I Recommend 100% the sals person Johnny Robles excellence attention customer services, honest and very patience.Really a good place to buy a vehicle without any stress.Thanks all the team finance and managers. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ George Beys
    Stan Morton! He's the man! I've bought 4 cars from him this year. He's always a pleasure to deal with! Ask for Stan! | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Manny Rueda
    excellent service by the sale rep (miguel echevarria) and both finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Pier Russo
    Amazing service from start to finish. Johnny Robles really helped me out his follow up and attention to detail was truly exceptional kudos to the finance department for making a smooth and easy transaction. Orlen and Grace which were my finance managers, had all the paperwork work ready for me and approved before I got in. I love my | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Danielm87733
    Great service. Yeyca Quintero was professional and personable. She listened to my needs and accommodated me accordingly. She understood me and was not pushy at all. Highly recommend this dealership! | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danielm87733
    Great service. Yeyca Quintero was professional and personable. She listened to my needs and accommodated me accordingly. She understood me and was not pushy at all. Highly recommend this dealership! | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Yvette Smith
    Completely resolved my Van issues! So appreciate the great job! | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★ Avery Washington
    The new service area setup makes it A1 No more bundled servicing... Oil change, tire service in one area, and mechanical services in another | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jacquelyn Wooden
    They have had my car for 4 weeks and I can?t even get someone on the phone to give me a status update on the repairs. I used to receive excellent service when Shakira was my service advisor. I don?t know why service has gone down. | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★ Ariel Tamayo
    No lo recomiendo no le daria ni una estrella los servicios que venden no son realmente lo que ofertan salí muy disgustado , son unos mentirosos | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Pacheco
    Starting with Yeyca, my Salesperson, to Fernando, the Sales Manager, and on to Roy the Finance Manager we had an excellent experience!!! The Big Three at Pembroke Pines AutoNation hit a home run!!!! | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Manuel
    Bought a Jeep and felt the dealership was fair, transparent with their pricing and overall they made the buying experience stress free. Thank you to our sales agent Yeyca and the team. | Read Full Review
    7/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shade Zayas
    The best service, good communication, good business, I recommend it 100%, I would definitely choose Jos? Abel again, I loved , very patient. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shade Zayas
    The best service, good communication, good business, I recommend it 100%, I would definitely choose Jos? Abel again, I loved , very patient. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Claudia Leon
    Great costumer service! The salesman Ronnie Lucero was very kind and professional. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ricardo Bones Merle
    My appointment was on time. My service advisor was very helpful and always respond to my questions. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ South Florida
    Just buy a car here and I was missing a remote for my car saying it a work truck , but overall service was ok, they had me wait for long time to sign paper work. They give you good warranty but it pricey. They seem friendly but so so. That why give 3 star. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Sotelo
    Bought a new Jeep. Dealership was fair, had transparent pricing and overall provided a great buying experience. Would recommend to family, friends and anyone looking for a Jeep! | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Sandy Tree
    Excellent customer service, highly recommend ??. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Alberto Vidaurreta Regalado
    | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rodolfo Mite Caceres
    Great Service | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ noctwar_1
    Yeyca Gamboa was courteous and knowledgeable. She made my experience fantastic. Would highly recommend her to everyone. | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ swpacheco87
    AutoNation Pembroke Pines and their staff, especially Yeyca, Fernando and Roy are phenomenal!!! What a fantastic car buying experience!!! | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ swpacheco87
    AutoNation Pembroke Pines and their staff, especially Yeyca, Fernando and Roy are phenomenal!!! What a fantastic car buying experience!!! | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ noctwar_1
    Yeyca Gamboa was courteous and knowledgeable. She made my experience fantastic. Would highly recommend her to everyone. | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★ José Roberto Rodríguez Urías
    Excelent cars, Jeep, Dodge... | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Ciro Sorrentino
    The service advisor and shuttle service was very good. But I do not understand why they kept my car for 5 days to repair a speed sensor for the ABS and replace the front brakes. I would expect 1or2 day tops. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★ K9bare
    They moved the waiting area for the Express Oil change to the main building. I think there are not enough mechanics or space available, but the staff is very accommodating. It's an Excellent 3-hour "Express oil change" :-) | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★ K9bare
    They moved the waiting area for the Express Oil change to the main building. I think there are not enough mechanics or space available, but the staff is very accommodating. It's an Excellent 3-hour "Express oil change" :-) | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Christin Rodriguez
    It took this service center 2 weeks to do an oil change, tire rotation and fix a check engine light which was apparently just a bent pin. Their communication with customers and time they take to do repairs/services is horrible. | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Noraidys Galendez
    Great and fast experience. Awesome customer service. | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lissette Aristizabal
    Beatris from costumer service is the best?. She always was there to me and my famili | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★ Daniel L
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Louis Chavarri PA
    The service at this location was first class. And the salesman was very knowledgeable and knew what I was looking for in a truck! | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Fernando
    Had a great experience process was fast and easy was there for a oil change | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Louis Chavarri PA
    The service at this location was first class. And the salesman was very knowledgeable and knew what I was looking for in a truck! | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Josh M
    don’t speak english and can’t schedule appointments or answer the phone | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Ross
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★ D.l.
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★ D.l.
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/17/2023 12:00:00 AM | Cars.com