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Autonation Chrysler Dodge Jeep Ram Pembroke Pines

Autonation Chrysler Dodge Jeep Ram Pembroke Pines

★★★★★(1020)read reviews
13601 Pines Blvd, Pembroke Pines, FL 33027
(954) 688-3662 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more
brake pad info
Pennzoil Limited Warranty Program

About Autonation Chrysler Dodge Jeep Ram Pembroke Pines

Autonation Chrysler Dodge Jeep Ram Pembroke Pines is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (954) 688-3662 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Pembroke Pines are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Pembroke Pines is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Pembroke Pines today at (954) 688-3662 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Alejandra Paola Ribon Linares
    Good service Alberto was a good service representative | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo M
    Everything from reception to upper management here at Chrysler dodge jeep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Kennedy Rosario
    | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Keilor Alfaro
    Nefasto servicio al cliente, fuimos por una camioneta nueva siendo el mismo manager que nos rebajo 3 mil dólares y fuimos el siguiente día con ganas de llevarnos el carro y resulta que ese día no estaba de cumpleaños y no estaba de buenas (palabras de el) y no quiso hacer el descuento, media vuelta y nunca mas, gente con muy poca pal | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Diana Colon-Rosa
    The staff was amazing, especially Alberto at the Pembroke Pines location, he helped with the paper work and checked on status of my car . Will recommend to my friends | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Saldana
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Andres Stolk-Cocco
    Already being told that the vehicle wouldn’t be looked at the same day at all (which is totally fine), but also, there were no loaner vehicles available since COVID. Unfortunately, I really need a vehicle to get to work so it wasn’t going to work out. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Susan Cabrera
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Karam Karam
    Great customer service by Kristen Gomez ( service advisor ) and Matias ( technician ) they went above and beyond . Very satisfied . | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Jose Lugo
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ The Cad’s Fam
    Great customer service I was in and out before I knew it with my new truck | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Camilo Meneses
    Atención increíble siempre hacen lo posible para ayudarte y te sientas cómodo ?? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Loretha Holmes
    Had an appointment at 11:30am and didn't get out if there til almost 2pm | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Raechelth Vasconcelo
    Amazing and helpful team, They have always been so nice and patient. Excellent service, love the energy of the workers at this dealer. Especially the Colombian lady at front desk she is the sweetest ???? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sumter Sport Camp
    My service advisor Yandy handle both of my Dodge Durango with care and explain and address all my issues and concerns with my cars. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Michael Madsen
    I purchased at this dealer over another RAM dealer specifically because of the no-pressure environment at Pines AutoNation. These guys were there to help when I wanted it without nagging and putting on the whole car salesman shtick. If you want a great salesman, go with Carlos! With Carlos, I felt like I was buying a truck from a fri | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Francisco Santiago
    The attention was excellent just a little bit longer waiting than before probably because was a holiday may not had all the techs working | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ D
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ signe drulle
    Andre Brown was very helpful since the moment I asked him about my dream car. We stumbled upon some issues with the first car, but he stayed loyal and communicated through and found best solutions. Thank you! | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Zan Lang
    Great service. Friendly staff. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ JayOwen C
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ lwlouro
    Stan was very very helpful and pleasant to work with. Everything was transparent and worked out well. Would recommend to anyone! Thanks again everyone at Auto Nation | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Maria Gomez
    The service was done promptly and the coordinator was very efficient and friendly | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! Got me in the car I’ve always wanted! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ John B
    Kristen is awesome best service advisor at auto nation | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Yanick Alexander
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Ernestine Rogers
    It was a beautiful experience. Everyone was so professional. I really appreciated that; especially because I arrived a day early.for my appointment. Everyone was so kind, and they serviced my vehicle anyway. I realized I was a day early when I went to the lobby to wait, I informed the service representative that my appointment wa | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Sung Park
    I am very disappointed in your service | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Sung Park
    Worst service ever. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Ceravolo
    Huge thanks to my salesperson Ernesto Lluis and Finance Manager Grace Giraldo. They both were a pleasure to work with, made the process quick and easy. Highly recommend them! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sagar Singh
    When you go here ask for salesman Ernesto,very patient and helpful guy,doesn’t try to pressure you like other salesman at other dealerships do! Would recommend this dealership to anyone looking to buy a car! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Juan Ma Perez
    Excellent attention, commitment and service! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Chevay Hampton
    My service advisor was very helpful and knowledgeable. From coordinating transportation to informing me of what was needed on my Jeep she was there to answer any questions and provide assistance in a very professional manner. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ A yo Seay
    First of all autonation dodge is straight Trash... I arrived there two weeks ago dealing with a coolant leak coming from bypass water pipe that connected to the heater hose I took the truck to them and explained my problem with the truck..first of all I have a gold package extended warranty to cover the then I get a phone call from d | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jay Harmon
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ DeWitt Johnson
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Emil Sanchez
    Excelentes atenciones de parte de todo el personal. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Ocampo
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Pepe Prats
    Excellent services | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ivonne Solis
    Thanks Manuel Ferrara for you excellent attention. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ cristian olea
    Drop off and Pickup of a routine service took for ever. But they get the job done. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Fatjo
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ mchev19
    Very positive experience. The repairs were more than I anticipated, but I guess that's everywhere now. Yandy my service advisor went above and beyond, Stephanie was very helpful as well. Eric is an exceptional young man, very thorough knowledgeable tech with great people skills. I was a Master tech in the business for 26 years and I | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Jasper Pate
    Service was really slow. I went in for an oil change and an alignment. After 24 hour not hearing hearing anything, I called several times and there was no answer. I went in to the service center and was told my truck was done and still had to wait an additional 30 to 45 minutes to get my car. At the end of the day after I already had | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ China Gosier
    YANDY is the best !!! He was able to get me a rental while I wait to get my car fixed. His communication was excellent. I love this place. Especially the express oil change service they offer now. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Casillas
    Absolutely AWFUL service department!!!! First over 32 minutes on hold for someone to pick up the phone. Secondly, very disorganized operation as far intaking service vehicles as they make you wait in a reception area before you even begin to look at your car. Thirdly, complete and total lack of communication as to the status of you | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Gerovac
    Had my truck worked on. And they did a fantastic job. And was able to get the recalls done. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Dan Abrusci
    If you like wasting your time and overpriced services, this is the perfect dealer for you! The make you waste ONE hour to sign an invoice just to be able to leave your car!!! Absolutely mind blowing! Something that should take 5 minutes, takes 1 hour in here either because under staff or just plain disorder.. Anyways, take your valua | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ms Candy
    My service advisor had me in & out. Shuttle ride of drop off and pick up was excellent. No complaints. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ aixa gonzalez-pardo
    I don't want to lease another car here. Unfortunately I had the worst experience in terms of leasing a car. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Juan Joubert
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ M M
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Freddy E
    Love it , top notch Service provided by Alliyah Taylor she kept me up to date with my vehicle. Pierre the technician did a fantastic job and now my jeep rides better than ever. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pepe Prats
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ david goulding
    Sales are always amazing. Aldo and Orlan have been really good to me. Unfortunately, the service department is what brings down the overall rating for me. 2 different trucks, 3 services, all in one year, and they've all been very disappointing. At this moment I'm waiting for them to find my truck and my keyboard, Frank was supposed t | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ chris besu
    The service manager has instructed that all service reps steal from customers by adding things to the bill you do not need. Please look at the pictures to identify the fraud and check your service records to make sure they are not stealing from you! I will be posting this on every maroone car dealership review I can find and allotti | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Robert Feierstadt
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to edu | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rob Blue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marc Dunn
    Professional, courteous and cooperative. Staff does everything possible considering they are short staffed. Prices and workmanship is all competitive. Expect to wait. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Sandy H
    Great service with great crew | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Ulloa
    La mejor experiencia El personal súper atento y dedicado El mejor servicio | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Carl Craig
    Everything was made in record time. Over delivered | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Andres Sanchez
    Long story short. I waited 2 hours for an "advisor" they forgot i was in the reception area waiting. Then it took another 2 hours to peform a regular service (Oil change, Tire rotation). After four hours, only the oil change was performed. Very disorganized, to many people walking around wit the same color shirt (couldn't ID a S | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Alexander J. Alvarez
    Professional, at 60K miles it is the first my car was ready within the same day 1 1/2 hour after the drop off. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Federico Laluz
    Very good service, even with a lot of people waiting for their vehicle. Mark is the best advisor ever, my mini-van needed breaks and mounts but the dealer did not have all of them. Mark managed to get the missing parts in other stores in less than 24 hours, Mark got the authorization to provide me Uber rides paid by the dealer so I | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Rick Stern
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ W Murphy
    This was my best car buying experience ever! Miguel, Sebastian, and Roy were all amazing to work with. I would recommend this dealership to anyone looking to purchase a new vehicle. It couldn’t have been a better experience, freat job AutoNation! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Frank Sierra
    Great place to purchase your new truck, knowledgeable salesman, very helpful in every step of your purchase . I really appreciate his help and advice. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ovidio Alfonso
    Great service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel G
    I think this is the first negative review I have ever posted, but I am extremely disappointed. I bought my new van, and noticed there were issues within the first month. Because it's under warranty, I was told to bring it in to check it out. They kept my van for 6 days. 6! And not only was not one thing done to it, they'd promised to | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Justin Love
    First time at this dealership for service. Scheduled an appt for a new battery and new tire. Drove 30 mins to get there and was early for the appointment. By the time we were seen we were told the battery nor the tire was in stock. Shouldn’t this inventor be checked prior to the appointment. We will never go back to this Jeep dealer. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Cateriano
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Igrayne Diaz
    Una buena atencion y buen sevicio | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Yani Jimenez
    Made appt to change my oil and it took one hour for them to even take my car back then additional 1.5 hours to actually change the oil. Not sure what advantage making the appointment had. They offered an Uber to take me home. When sending an Uber to pick me back up they sent to to the wrong location. Horrible service. Definitely not | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Debbie A
    Service personnel Alberto kept in communication with me throughout the whole process. He understood the pain of being without a car. He was very efficient and caring. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ GROTAMINARDA España Distributor
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Savage
    Got a Jeep Grand Cherokee thanks to Ronnie. Such a great salesmen, super attentive to our needs. Not only did he do his job by getting the “sale” but he went above and beyond for us. Personalized our process, made it very smooth for us. Thank you once again | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Shalani Martin
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dre Lee
    The worst service department in pines.The GM need to do better. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Costelloe
    My Jeep is amazing and the team at Auto Nation was incredibly knowledgeable and helpful every step of the way. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Ford
    The staff were very friendly, considerate, and helpful. The process to get my car was great. Thanks again. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Nini Cuty
    Total rip off, I bought a car3 MONTH. They all claimed the car is in excellent condition and showed me the car history saying only one owner, the car was dirty I took the car cause BERNARD was they sale man telling me I can bring the car to wash, I said fine. after a week going to 2 weeks before the bank calls for interview the car w | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ wills Willy
    Worst dealer in Pembroke Pines… Terrible customer service… | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Maria Fernanda Fereda
    excelente atencion , todo rapido y precisos. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ wills Willy
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Mike McG
    Miguel was outstanding from start to finish. Most pleasant car buying process I’ve had in years! Definitely recommend to anyone looking for easy car buying process with out the hassle! | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Thomas L Flowers Sr
    Communication is horrible about the status of the vehicle , no one updates you on what's happening .. Calling in to get an update doesn't help either the receptionist puts you on hold for an unlimited amount of time & leaves you on hold & doesn't help you get an understanding .. management isn't any better because they barely know wh | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Tirsolino Paulino
    Worst service ever! | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ ryan amezquita
    DO NOT TAKE YOUR CAR HERE FOR SERVICE!!! DO NOT!!! 3 weeks its been and im still waiting! No one answers the phone if they do they will put you on hold until the call disconnects! Aalyiah by far the worst advisor no communication promised my car would be ready today ITS NOT! GAVIN (the manager) was fired. Finally went to dealership s | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Estrella Gonzalez
    the service in this place is horrible! My vehicle has been there for weeks and no one has contacted me. I have to take it up with corporate with these people. Thiefs that give you one price of a fix today and tomorrow they call and triple it. They do not answer the phones and leave you on hold for hours. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Sherri B
    My business is important to them! I appreciate that! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Marcos Uscocovich
    Excelente atención los felicitó | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Montalvan
    Everything from reception to upper management here at Chrysler dodge keep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Costelloe
    My Jeep is amazing and the team at Auto Nation was unbelievable knowledgeable and helpful every step of the way. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ salsapi
    All workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review
    10/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ esariol
    Went through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review
    10/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ esariol
    Went through their new fast lube section and they were excellent. Alberto was very attentive! | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ salsapi
    All workers at this dealership are friendly and very helpful. I was in and out quickly for an oil change. | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kristina Cruz
    This location is a total nightmare to get any service on your car. The service manager is a joke. This location needs a new management team. Save yourself from a headache and go elsewhere. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Paul
    It’s unfortunate that I have to leave a negative review. My vehicle was towed to this service department on Thursday, a week ago, on a “scheduled” appointment. I was told it would take 3 days to figure out the issues. After not hearing anything on Monday, I decided to pay a visit on Tuesday. I was told that the mechanic hasn’t starte | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Marc Kadish
    I was disappointed with lack of communication and failure to reallly perform service from another local dealer so drove further out to go to automation for my Jeep 4 E issues and was so happy I did I tecieved and experienced staff mgt and mechonic all of which cared and addressed me and my Jeep in a timely, friendly and efficient way | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Jon Cusack
    Absolutely the worst service experience!!! Brought my truck in for a suspension issue and was told it was an airbag. One week and $1400.00 later drove out only to have the same thing happen an hour later. Brought it back and after another week was told now its the other airbag. Since changing service personnel I decided to give them | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Luisa fer
    I got my car with Johnny, he’s very professional told me everything about it. He already knew which one I wanted, color, details etc, because we had spoken before and came back once everything was good to go. I did not feel pressured nor rushed. He took his time. EVERYTHING WENT VERY SMOOTH. So thankful for him and Grace in finance, | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Luis Goenaga
    If you want to get your vehicle serviced here, don't. Its faster to get someone from the IRS on the phone than it is here. Always zero staff available. Average hold to even speak to someone is 20 mins, that's being generous. My vehicle was diagnosed with a defective part on 10/1/23 they said 2 days to get the parts and schedule me f | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Montalvan
    Everything from reception to upper management here at Chrysler dodge Jeep Ram Pembroke pines was amazing. The attention to detail and the exceptional customer service is apparent everywhere you step inside the building. Service department was efficient and prompt. I would highly recommend this dealership for any and all needs for car | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ CARLOS FALLA
    Great customer service !! Thanks you!! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Fonsecafamily4530
    Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fonsecafamily4530
    Yandi was very helpful and knowledgeable, all the process was very smooth and easy for me | Read Full Review
    10/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Elvedin Hotic
    Terrible service! Simple diagnostic they want me to leave the car 3-5 days no loaner. I mean a speaker is blown.. why 3-5 days? Crazy. Never going back! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Betty Chappel
    It took awhile for my diagnostics however, they got the job done. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Hector Colmenares
    With an appointment for oil change takes about 2.5 hrs,? There's 1 or 2 guys only and 6 bays. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Frank Novak
    They handled my problem with the best professional work that can be done | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Napoleon Aponte
    It was truly a pleasure doing business with you, my special thanks to Johnny Robles for being so professional and attentive, his level of service and care for his customers are exemplary. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Luis Lopez
    Overall was a great experience, the service was completed much faster then expected without any delays | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Silvia Milian-Gonzalez
    Professional and kind. Tk you, Silvia G. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Bustamante
    Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my service advisor very great & always help my needs & very knowledge about Service Maintenance. Jeffrey no words a | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Bryan
    Service department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review
    9/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Bryan
    Service department is horrible one of the worst I have ever seen one of my trucks they had for almost a month for an oil leak, and when I got it back, it was doing the same exact thing! | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Loretha Holmes
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Philius Laurent
    My experience with AutoNation was very pleasant, The work was completed as expected. Will continue to take my car to AutoNation, The service there is GREAT!! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Jose Ulloa
    La mejor experiencia | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Jon
    Siempre me han ayudado en este dealer, no tengo quejas. En esta oportunidad el agente de servicio Yandy fue muy atento y profesional en buscar soluciones más rápidas al arreglo de mi vehículo | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Rene Lorente
    Pésimo la parte de servicio, 4 días sin mi auto y lo tuve que recoger sin solución, a este dealer no recomiendo que vallan ,, PÉSIMO | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Mikeriya Roberts
    Customer service was perfect. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ David's jeep
    Well organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ David's jeep
    Well organized staff is very polite Felt very satisfied with my salesman. Michael Will purchase a vehicle from him again | Read Full Review
    9/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ MikeL
    Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review
    9/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ MikeL
    Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. W | Read Full Review
    9/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ V P
    Don’t even waste your time here! I bought a car back in may to have issues with my air not even 2 weeks after, eventually got it fixed at service here at the dealership to have the SAME issue again. I’ve continuously reached out to the manager for some clarity & HAVE YET TO GET BACK TO ME. Run fast. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Jason St.Pierre
    | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ walter vanderhorst
    Amazing service and professionalism. Jose is a great salesman and help me feel comfortable in getting what I wanted. Fernando (the manager) went above and beyond to get me a great deal on my RAM 1500 Limited. Thank you guys, keep it up. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Age Alvarez
    Horrible .. 3 hours for oil change . No sticker nor reset on oil life. For taking so long they offered to fill up gas tank. They took the truck and 1/4 tank shy to being full. Not sure they filled up with premium gas (recommended).in all that time about 10 workers running around doing nothing . My fault choosing maintenance plan. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Tommy L. Louisville
    | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ adrian840726
    I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review
    9/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ adrian840726
    I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. | Read Full Review
    9/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Vaneza Tabares
    I highly recommend doing business with AutoNation Jeep. Carlos was a pleasure to work with and he made leasing a car from the dealership easy. His commitment to excellent customer service, attention to detail and his quick replies to my texts or calls. Thank you! | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Tania Salazar
    I was able to schedule an appointment the same day, and I was very please with the service and efficiency of the dealership staff. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ johnny delvillar
    Good job | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Elena Misunas
    Horrible customer service, the service department lacks communication. They had me walk across the dealership to get my own paperwork, after waiting for 30 mins, while 4 people sat at the desk on their cell phones | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Olga Mena
    My experience was a A+..... | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Quintero
    It’s was a great experience. Everyone was very professional and the service was exceptional. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Mari Gonzalez
    AutoNation Pembroke Pines Team, Thank you so much! I was running late to my service appointment and the team at AutoNation Pembroke Pines was beyond accommodating. I thought I'd drop off my car and go shopping but it was raining cats and dogs, so I decided to hang around and get some work done there as I waited. What a beautiful dea | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Tramaine Liptrot
    Our advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review
    9/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tramaine Liptrot
    Our advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lamont Hubert
    The Mgr Darryl. VVVery Profesional Straight Forward his hands on approach is beyond Excellent.. so Profesional til its sorta intimidating he's excellent at correcting the beforehand lack of customer service your guaranteed to receive from his team .. Today I got to THE SERVICE DEPT at 5:50AM to make sure I was 1st at 7AM ...he greet | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ William Daniel
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Luis Peralta
    | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ La Bala Blanca
    In short, the service and attention was the best. Specially José Abel Hernández, He treated me like I was part of his family. ??????thank you so much! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Vandalynn Nolton
    Great Job with Service Advisor Alliyah she handled everything professional and kept me updated with the completion of my vehicle and the attending great and professional mechanic Pierre ….Keep up the good work …. Job Well Done!!!!! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Propel 2015
    Armando from sales, Roy from finance, the GM and even the front desk woman who ran my check all made sure my experience was a positive one. The only negative was the wait time to get into the finance department, but I can’t really fault them on that because even with 3 or 4 on staff they were all busy with a rush of customers. I now | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Sandy Dominguez
    | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Lamont Hubert
    Came here at 9:50 am they took my keys assigned me a # and haven't talked to anyone and it's now 1:02 in the afternoon. This place is HHHORRIBLE. CUSTOMER SERVICE IS NONEXISTENT if you want to WASTE UOUR WHOLE DAY & BE FCKED OVER..COME HERE These people be running around as if their building jeeps with their BARE HANDS Again let | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Marta Rodriguez
    Horrible if you have options, don't take your car for service to this place, very informal people. And it is always a problem, it's very frustrating to deal with the staff. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Ender Oz
    This review is about service. I took my car, Jeep Wrangler 4E on a date that I had appointment. My car was there all day, and It was supposed to be done by 5-5:30 pm. No body gave me a call about the car's status. I went to service at 5:30 pm, after waiting for 1 hour I was was able to learn that my car was not even taken to shop ye | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Ruqaiyah Williams
    Thank’s for ur service | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Arlene Sperling
    They were very organized and very accommodating and very friendly and fast I also got a complimentary car wash. I will only go to the dealer for all my car needs , they have excellent service men who know their work . I have been leasing for 10 years there and bought this car because I love it Jeep compass , great for floods in Flori | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Julio Iglesias
    Terrible customer service, had my car a month on the shop to replace a water pump. And still when i would call they would either responde in a rude way or when i asked to speak to a manager they just would put on me hold. After 3 weeks alberto took over and was better with him. Overall terrible experience. I would never take my car | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Pastor Mitchell
    Auto Nation matched a 2021 Chrysler 300 in my mind, to a deal that they could broker. It didn't take an entire day either. I am totally pleased with the efficacy of this sales and service division. Thank You! Keep helping people! Keep selling cars! | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Richard Levy
    No updates difficult to contact | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Lou Williams
    I really appreciated the opportunity to experience Autonation's Repair and Parts services recently. The personnel I worked with were very professional. I was satisfied with my Jeep Cherokee repair and parts provided in a timely manner. Kudos to Kristen and Jean Moreno for their excellent service. lw | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Miguel Ameigeiras
    Look no further. I had written off Autonation because of a poor experience 3 years ago when buying a Chevy. I took a chance and went by the Ram dealership in Pembroke Pines and I’m glad I did. We were fortunate to be approached by Michael Lewis and he made this easy. Along with his manager Sebastian and Grace in the Finance off | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Buda TC
    Great friendly service. Fast and efficient. Very informative. 10/10 recommendation. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Diana.brown2543
    Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ VOLVOBUYER
    Terrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ VOLVOBUYER
    Terrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also ma | Read Full Review
    9/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Diana.brown2543
    Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. | Read Full Review
    9/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jose Castro
    Good service and quick change oil process. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Cheerio G
    I’m happy with the changes that were made when getting your car service it's much more faster and convenient. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Rita Beck
    Great experience. Armando helped me from beginning to end and never skipped a beat | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Vianpe Contractors
    very good, well attended professionals, friendly with especially José Díaz, in sales, I recommend them | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Vandalynn Nolton
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Bloudy Bobo
    I recently had the pleasure of visiting the Dodge dealership for a service on my car, and the experience exceeded my expectations. The staff was not only knowledgeable but also displayed a high level of professionalism throughout the process. They diagnosed and fixed the issue promptly, keeping me informed every step of the way. The | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Vito Raneri
    Well the young man in service really went over and beyond to help me after he realized nobody was taken care of me as I am kinda handicapped with my left leg being sorta eMobile I think his name was Gianni or jammi but came to me asking I was ok first off because I was sweating really bad because I was in a lot of pain he got me a bo | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ carlos diaz
    Excelente atención de parte de Roy Escobar, Johnny Robles y Sebastian Argüello, se esmeraron en hacerme sentir en casa y lograr cerrar la negociación, Thank you ?? | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ DTBMD
    Very happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review
    9/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miguelangel Angarita
    I was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review
    9/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ DTBMD
    Very happy customer!!! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my s | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguelangel Angarita
    I was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Juseth Coleman
    I brought my car in on August 11, 2023, for 3 reasons. I needed an oil change, radiator replaced, and auto/stop malfunctioned diagnosed. After leaving my car there for 1 week without any real update or contact with my advisor after many attempts, I was finally provided with a rental car (which we have a van and we were assigned a car | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Scott J. Palumbo
    100% Impeccable & Professional Service!!! I’m a life time customer!!!????????? | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Calderin
    Amazing team | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Belarminio Martinez
    Too long in the waiting room ,I think that could be more quickly in the solution of my problem. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Nolasco Ruffinatti
    Yandy Maya has been very profesional and responsive, thanks very much! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Federico Laluz
    Very good service, even with a lot of people waiting for their vehicle. Thank you guys! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Sheryl Stanley
    I recently took my jeep for an oil change and I have to say it was definitely more pleasant and efficient than the last time. Sebastian is great and is always so approachable and helpful! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ mariae7@gmail.com
    muy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ mariae7@gmail.com
    muy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo | Read Full Review
    9/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Peter K Sahora
    Due to an unexpected car issue we limped into your service center. We were greeted by Samuel on arrival and guided to the next step in the check in process where I met Stephanie, she extended a warm smile and greeting as well. I also had the opportunity to meet Galvin the Service Department General Manager who offered a ride home. N | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Richard Cuzcano
    A long waiting for service.... | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Agustina Bianculli
    I left my car for a quick change of oil and 2 new tires; they said It’d be done in 4 hours; I said no worries I’ll come tomorrow. Came back next day; nothing was done. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ anthonyfeliciano07
    Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review
    9/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ anthonyfeliciano07
    Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice E | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ reydeljohn08
    Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ reydeljohn08
    Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer | Read Full Review
    9/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ochojacobs
    Great work, every time when I need help the people help me. Grate service and solutions. | Read Full Review
    9/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ochojacobs
    Great work, every time when I need help the people help me. Grate service and solutions. | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elaine Reid
    Great customer Service! Christen always Pleasant and smiling | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ chuck henry
    Great experience had not gone to dealer for service in many years. The customer service was great very fast and efficient they got me in and out. The waiting area was clean with comfy chairs and coffee with refreshments. Great experience | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Kai X
    Service has ABSOLUTELY NO RESPECT for your time. Appointments mean nothing. Sitting in the lobby for an hour waiting for an advisor while three of them sit at the desk. They sit on your car for a week before even looking at it (even with an appointment… what’s even the point of making one then?!). When my other car non-Chrysler vehi | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ A2Charters Official
    Overall experience. On Thursday, August 24, 2023 I left my RAM 1500 ECO Diesel at your dealer for the correction/ repair of three or more error codes. Today, Tu. 8/29 I picked up my vehicle, with NO repairs made. I took upon myself to pick up the truck as I did not receive any information about the status of the vehicle, timeframe | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ jmiguel12.jn
    When I arrived for my appointment, I was there about an hour early, there where no porters and no service advisors available at that time it was about 2pm(8/31/23), I went inside saw the receptionist but she couldn't do anything until I got a ticket from a porter, I told her there was nobody outside, instead of calling someone to hel | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jmiguel12.jn
    When I arrived for my appointment, I was there about an hour early, there where no porters and no service advisors available at that time it was about 2pm(8/31/23), I went inside saw the receptionist but she couldn't do anything until I got a ticket from a porter, I told her there was nobody outside, instead of calling someone to hel | Read Full Review
    9/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ wmjwa01
    Great service polite acknowledged me when I got there. The place was clean and comfy | Read Full Review
    9/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ wmjwa01
    Great service polite acknowledged me when I got there. The place was clean and comfy | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ RAM owner
    Scheduled service on September 01, 2023 at 1:45PM to complete two (2) Factory Recalls. I arrived at 1:30PM where the valets greeted me and asked if I had an appointment, which I did. Handed over the keys, left the truck parked at the valet station and went inside to the service desk. After waiting 15 minutes, I finally spoke briefly | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ RAM owner
    Scheduled service on September 01, 2023 at 1:45PM to complete two (2) Factory Recalls. I arrived at 1:30PM where the valets greeted me and asked if I had an appointment, which I did. Handed over the keys, left the truck parked at the valet station and went inside to the service desk. After waiting 15 minutes, I finally spoke briefly | Read Full Review
    9/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shontell Davis
    Their service is truly HORRIBLE! No one ever answers the phone. If they do, they have you on hold over 15 minutes as if they want you to disconnect. They keep your car for extended periods of time without working on them. You can have an appointment and they still won't work on your car for days. You have to keep bringing your car ba | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ abada71
    Overall good service. On my third vehicle with this dealer. Would recommend it. The sales force and finance group are amazing | Read Full Review
    9/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ abada71
    Overall good service. On my third vehicle with this dealer. Would recommend it. The sales force and finance group are amazing | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ raidy
    Great customer service by all Employees are very nice and friendly. I recommend by 100 % | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ raidy
    Great customer service by all Employees are very nice and friendly. I recommend by 100 % | Read Full Review
    9/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Troy Smith
    I was turned away at first as I didn?t have an appointment and service was backed up, however the service manager Daryl fit me in. I?ve known him since I purchased my truck 6 years ago and theirs no question why he in now a manager. He has always gone above and beyond to make customers feel they matter. | Read Full Review
    9/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nancy cubas
    Thank you for everything,We have a great experience, everyone very nice, helpful and happy | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nancy cubas
    Thank you for everything,We have a great experience, everyone very nice, helpful and happy | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ John
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Fast Orange
    So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the techn | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fast Orange
    So, I took my 2104 Challenger with 20,000 miles on it for an oil change. Needless to say the car is pristine. After the oil change I get back in my car to find the emergency brake release handle hanging out of my dashboard. Now … in their defense they took the car back in and repaired it while I waited. However ….. how does the techn | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Escalona
    Worse in the nation! Left car for service on Wednesday, I called on a daily basis to check the status of my car and left message after message, no answer, no reply?s , by Saturday I was able to speak with very rude service representative just to find out my car paper work was misplaced and nothing had been done to me car, by Monday a | Read Full Review
    9/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pablo Telmo Ruiz
    Excellent work and family treatment Thank you, I will definitely buy with you again | Read Full Review
    9/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leise and Edward Fischer
    If I could give this dealership a 0 star I would. This has been the worst experience that I have ever had in the last 15 years. We bought our car at an AutoNation in Lewisville, TX. They guaranteed that if there were any issues (it is a pre-owned car) that we can take it to any AutoNation and would be taken care of. Well that is a b | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Miral Robinson
    Auto Nation advertises they give top dollar for a car. But yesterday they offered me $5000 less than CarMax less than a week apart on my 2019 Cadillac XT5 . Watch out this place if you planing trade or sell your car to them. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Mario Burchi
    very good place, is clean comfortable and very good attention. was a nice experience for sure I return | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mario Burchi
    very good place, is clean comfortable and very good attention. was a nice experience for sure I return | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Mills
    Dropped off my car for 100K mile servicing, and a few warranty issues. They had my car for one week, just to run diagnostics on the car. The next 10 days consisted of them trying to work out the warranty amongst themselves and their warranty company. Then, my service advisor no longer worked there. They had to start over with the war | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sean Mills
    Dropped off my car for 100K mile servicing, and a few warranty issues. They had my car for one week, just to run diagnostics on the car. The next 10 days consisted of them trying to work out the warranty amongst themselves and their warranty company. Then, my service advisor no longer worked there. They had to start over with the war | Read Full Review
    9/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Travis and Heather Garrett
    Alberto was great and provided quick and efficient service. He offered us a cold drink and had free snacks available in the waiting area. | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Alesandro
    Howard was awesome! Helped my daughter and I to find the perfect car for my daughter. Was able to take delivery the same day! | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mateo Velez
    Kevin tovar helped me out, great customer service and was open to any questions that me and my wife had. | Read Full Review
    8/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ EM Darato
    They helped me all the way to get a better and realible car. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Heather Garrett
    The dealership was very clean. I was offered water/soda, and snacks were placed in the waiting area for customers to enjoy for free! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Kidson Barnes Jr
    My Service Advisor was Kristen & she was amazing. my car was fixed in an efficient tome & the Service was GREAT. Thanks Kristen. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Brian Cleary
    I waited almost 4 hours for an oil change and tire rotation. GM did apologize for the inconvenience but that was already three hours into me waiting. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Soto
    Siempre he echo el servicio de mi carro con ustedes en algunas ocasiones no ha sido de mi agrado pero debo reconocer que está última vez salí muy satisfecho con la atención, y el servicio fue rápido ?? | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Osvaldo Sanchez
    I had my vehicle serviced on 8/24th/2023 and I had an excellent experience with your Service Advisor Kristen Gomes above and beyond...I also want to complement the service repair rendered by Manny the technician which was excellent and fully met my expectations! This is what I considered "Customer Value" in 100%. I will be coming ba | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Adalberto Piedra
    Great Service. Quick and professional. I was able to bring my Jeep in without a appointment. They still where able to get everything done same day. Couldn't ask for more. | Read Full Review
    8/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leslie Robbins
    Total rip off, I bought a nice little used car LAST MONTH for my 18 year old daughter that just graduated high school. They all claimed the car is in excellent condition and showed me the car fax history. I took the car for a drive and all. Now I have to get a whole new transmission!!!!!!!! I got the extended warranty and I can’t eve | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ diana brown
    Very disappointed. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Waji
    Dealership is highly standards and full of positive dealers. Great customer service on my new car buying process. with AutoNation Pembroke Pines Florida. | Read Full Review
    8/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehi | Read Full Review
    8/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    I took my Wagoneer in for an oil change and a recall notice that I receive. Upon arrive, the Service Manager, Mark Ralph, was cordial and provided us service with a smile. As the vehicle was checked in, the Service Manager noticed there were other vehicle recalls that needed he attention. My husband and I planned to wait for the vehi | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jairo López
    They did a great job with my car and help me with everything I need. Thank you | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jairo López
    They did a great job with my car and help me with everything I need. Thank you | Read Full Review
    8/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pedro Gonzalez
    Allyah is the best service advisor come to see her always!! Pedro good attention good person! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Hugo Navarrete
    I know it’s hard to find good customer service but this place is just something else. I took delivery of my brand new Wagoneer and already had to take it into the shop at 203 miles for a brake issue. Four days later after asking for some kind of update, not only did I get a disrespectful text asking my to basically stop asking for an | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Alex Guerra
    | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Traylor Electric Company Inc
    I will not buy another RAM or JEEP from any other dealership When Kim Saponara retires, so will we. | Read Full Review
    8/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marisa Gottlieb
    The worst service ever, I was on the phone for over one hour until the call dropped. I have been trying to communicate with any human from the service department by calling from my mobile and office phone at the same time and attempting to chat online and it was all for nothing. It looks like no personnel there picks up their phones | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ ordendesanbenito
    The best service, my advisor Stan Morton was a bless for me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. Thank you so very much Stan Morton to have tons of patients any time I text him, he respond so cain. | Read Full Review
    8/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Andrea
    a overall good experience with the process of getting my new car. definitely coming back here again and again. this is my 2nd new car now . | Read Full Review
    8/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ ordendesanbenito
    The best service, my advisor Stan Morton was a bless for me and my Religious Order. From the beginning Stan, This is the second time meeting Grace Girldo and she is a bless doing the store representative. Thank you so very much Stan Morton to have tons of patients any time I text him, he respond so cain. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hidalgo
    I went in May for a recall for my 2015 dodge dart. They first said the part is on backorder they will call when it arrived to set an appointment to bring it in. No call. I went sometime in June then they said the part is here they schedule my car and I left it for 2 weeks. My car was never touched and no phone call. I went back physi | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Joyce Berger
    The opening of the Express Service was a brilliant idea. Quick & easy service. Mark Ralph delivered outstanding customer service. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Louis
    Every was pleasant and helpful. It was noticed there was a recall on my car, it was fixed while I was there for my other issue. All went well. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ cesar perez
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    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Finol
    Fue una Atención Con mucha Ayuda de el Vendedor Jeffry y con mucha Ética profesional. Les estaré agradecido toda la Vida. | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carlos Finol
    Fue una Atención Con mucha Ayuda de el Vendedor Jeffry y con mucha Ética profesional. Les estaré agradecido toda la Vida. | Read Full Review
    8/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mevada
    Kristen was super helpful and very professional! She made sure service was done with the highest quality and speed. | Read Full Review
    8/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ cqmoney
    Everyone was very professional and friendly. No games just good service. Would definitely purchase from this dealer again | Read Full Review
    8/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ cqmoney
    Everyone was very professional and friendly. No games just good service. Would definitely purchase from this dealer again | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ivan
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ deluxe1668
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ deluxe1668
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jordan Sessa
    Came in for a "quick" oil change, and they lose the key to my car! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ W W
    Bought a used certified 2020 Ford Escape on 7/30/23. 3 hours later, the check engine light is on! Brought it back to service department next day, and told me they don't fix Ford in this location. So I brought it to Margate Ford AutoNation for the fix, and they told me the 3 month warranty contract is not uploaded, it cost $1600 to fi | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Brenda Rodríguez Sánchez
    Excelente trato por parte de todos los trabajadores. Agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ brenda
    Excelente trato por parte de todos los trabajadores. Lo recomiendo a todos. Muy agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ brenda
    Excelente trato por parte de todos los trabajadores. Lo recomiendo a todos. Muy agradecida con la compra. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dilligaff
    Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sartorix
    Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. Reporting to BBB as well. | Read Full Review
    8/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sartorix
    Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the jeep still needs its 50k service and its stuck with a useless maintenence package. Reporting to BBB as well. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dilligaff
    Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wyketdra Hutchinson
    Frank and Daryl both a manager and director provided some of the best customer service ever. The Pines dealership holds itself to a higher standard and exude quality with friendliness. | Read Full Review
    8/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Jerez
    Amazing services!! | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Ellie Redwan
    I took my new Jeep Grand Cherokee a couple of months ago due to a recall. I have been trying to communicate with anyone regarding this issue after I was told that once the part comes in they would notify me. NO CALLS NO EMAILS. Now there is another recall and I am yet waiting for the call on the first recall part. No one ever answers | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Lopez
    Amazing service!!! Best customer service I have ever gotten in a dealership. Howard is the best sales man. He really took his time and went above and beyond for his client. Will recommend him to anyone. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Kyla B.
    The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappointing part of my service. It will now make me question the validity of the work done. | Read Full Review
    8/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kyla B.
    The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappointing part of my service. It will now make me question the validity of the work done. | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Oneal
    I came in and out for an oil change. The process was fast and easy. | Read Full Review
    8/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ol Goryak
    Great Auto Dealer! Really supportive and helpful! Great people great place! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Freshaihh Rj
    Waited over 2 hours just to talk to a service advisor. But Aaliyah at the front was a big help to give me the information I needed. Really appreciate it. After talking to her I was in and out. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Erika Torres
    All I have to say is AMAZING! Daryl & Yandy exceeded my expectations and made me feel welcomed and a priority. I definitely found my home for all my maintenance needs! Thank you so much for the amazing service and making a huge impression from the moment I walked in! We’ll be back every 5k miles! Highly recommend! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ James Milien
    | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ america
    Excellent service, professionalism, I recommend them 100%. From start to finish it was an excellent experience, very knowledgeable about the product, very friendly. This is my third vehicle purchased with you and we are very happy with the attention of Jose Rojas and his team. | Read Full Review
    8/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ samirez1989
    Kristen she attend me and she are very very profefessional and fast .Thanks foe help me. | Read Full Review
    8/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ america
    Excellent service, professionalism, I recommend them 100%. From start to finish it was an excellent experience, very knowledgeable about the product, very friendly. This is my third vehicle purchased with you and we are very happy with the attention of Jose Rojas and his team. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ samirez1989
    Kristen she attend me and she are very very profefessional and fast .Thanks foe help me. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sam Ruiz
    Pretty solid experience for my first time buying a car. Armando was incredibly helpful and kind! | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Lopez
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Oliver
    Stan, Michael & Roy made the dream come true! Really happy with my ‘24 wrangler, searched the web to find a new model near me and I was really impressed at the whole experience. They made the process as painless as possible, can’t believe how quickly I got out of the dealership. Best car buying experience in America so far. Look no | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Giovanni Canu
    the WORST service station ever! shame on Autonation for allowing a dysfunctional business to conduct activity in such a way! They are absolutely the most unprofessional, unorganized and incompetent service providers I have ever encountered. The customer facing side needs a full restructuring, employees give away obvious bogus answers | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Rtorre001
    Job well done... Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks. | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ghowie49
    THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ ghowie49
    was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rtorre001
    Job well done... Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks. | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mark Bartholomew
    First time visiting AutoNation. I usually have my Jeep serviced at the dealer I bought it from 12 years ago (Arrigo). However, they ordered the Thermostat 6 weeks ago and the part never came in. So I we to AutoNation and they were great. They had the part in stock and let me set a service appt immediately. They worked on my Jeep righ | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Brilliant
    Service was terrible. We had two error lights on our car, so we dropped it off for a diagnostics. Nine days later, no updates from the dealership and they never returned our calls. In order to get the results, we had to show up in person. They gave us an estimate, which was ridiculous! Upon a second opinion, it turned out to be a sim | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Juan Gross
    Great service. Service associate was very nice and handled everything professionally. | Read Full Review
    8/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ EduPlan -
    What a terrible dealership! We bought our Jeep there. It only has 30k miles after 5 years, very little use. Bought an extended warranty (expensive!) The car breaks down and just for a diagnostic, they charge us $200 (after waiting 1 week to get it!!) They take another week to fix a fuse. Then, when it's finally fixed, they say a red | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ kiki_smith
    Worst experience with a dealer ever. In the end, Kristen tried to help me out. | Read Full Review
    8/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ kiki_smith
    Worst experience with a dealer ever. In the end, Kristen tried to help me out. | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kejuana Remy
    Went in for a routine service and the service was great. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Ruth Maldonado
    My experience was the best!! Daryel the manager is a very good professional with excellent customer service skills. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Sagi Varghese
    I had a really bad experience 2 years ago when i purchased the Jeep from AUTONATION ! This is the worst dealer out there in all areas ! Unprofessional staff who dont care and they are inexperienced ! 2 yrs later i thought things would be better and went back to the service center to have a known issue with the Jeep fixed. I was told | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Karen Smith
    Worst experience with a dealer service dept ever. Go somewhere else!!! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Montes De Oca
    Excellent service, friendly staff and very knowledgeable employees. | Read Full Review
    8/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lauren Cavanagh
    ** All the positive reviews are for buying the cars, which is always fun! The service department is not the same!** I never complain but bringing my Jeep to the service department was the worst experience of my life. I 100% believe that they did not even look at my car for 6 days, until I called, and yes I did have an appointment. T | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Diego Dalvia
    Me tuvieron dos horas recién para empezar hacer el service llevo 2.45 hs esperando un cambio de aceite | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Marla Ramos
    Really nice experience during my time there while looking for a car. I really recommend this place staff are very friendly and professional. | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marla Ramos
    Really nice experience during my time there while looking for a car. I really recommend this place staff are very friendly and professional. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gonzalez
    Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scratched and dented. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gonzalez
    Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scratched and dented. | Read Full Review
    8/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Helen Boada
    Amazing experience. Our sales rep went above and beyond. We love our new car | Read Full Review
    7/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alain Deleon
    The entire staff was very knowledgeable, experienced and professional. I would specially like to thank my salesman Cesar and managers Frank, Fernando and Cesar. They made me feel welcomed from the start and helped expedite a process that most people don’t look forward. I would definitely recommend this dealership and the staff tha | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Christian Carpio
    I really like the area and how they give you an excellente service. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Rukayat Olowoyo
    Their new express oil change service made my usual wait time of five hours go to 1.5 hours. I’m grateful. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Luis Classic
    Great experience from the salesman to management | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Jackie
    Sales department is awesome but service department needs help. They take way too long for any service | Read Full Review
    7/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jackie
    Sales department is awesome but service department needs help. They take way too long for any service | Read Full Review
    7/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Aurora Castillo
    Would highly recommend AutoNation Jeep in Pembroke Pines. The staff is amazing! Thank you Deyvis, Fernando & Roy. | Read Full Review
    7/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Manuel Rueda
    excellent service by the sale rep, finance managers. dealer is very clean and spacious | Read Full Review
    7/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Barbie H.
    Great service and got car earlier than promised!! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Ader Mendoza
    Good customer service | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Aurora Castillo
    The moment we walked in we were greeted by Deyvis. He was very polite and made us feel welcomed. He found us the perfect Jeep! Thank you so much! Fernando was amazing, answered all of our questions. Roy in finance was very professional. They stayed after hours assisting us. Thank you so much for helping us and for making our car buy | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Celia Anderson
    Scheduled a appointment for an oil change, tire rotation, balance, and air filter for 12pm. Got to the dealership an hour in a half early to see if they can squeeze me in. They took my truck and I’m thinking they were working on it. 130pm come around and my vehicle hasn’t even been started on. So I wasted 3 hours of my day, when I co | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Yony Panofsky
    Worst service department I could have ever imagined.... 1 service advisor... minimum 1.5 hour wait..... feels cheap, disorganized, and the staff is disinterested... amazing this is an AUTONATION | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Alejandro rangel
    The best experience in service , thank you for all job | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Altayev Beric
    Amazing experience. Yeyca Quintero was polite, knowledgeable, attentive and overall a lot of fun. She actually made my car-buying experience a pleasant one. Thanks! | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Raul Diaz
    Thanks Beatriz service representatives and to the Manager of service department really the best | Read Full Review
    7/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ mrueda204
    excellent service by the sale rep (miguel echevarria), finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ mrueda204
    excellent service by the sale rep (miguel echevarria), finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raul Diaz
    I Recommend 100% the sals person Johnny Robles excellence attention customer services, honest and very patience.Really a good place to buy a vehicle without any stress.Thanks all the team finance and managers. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ George Beys
    Stan Morton! He's the man! I've bought 4 cars from him this year. He's always a pleasure to deal with! Ask for Stan! | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Manny Rueda
    excellent service by the sale rep (miguel echevarria) and both finance managers. dealer is very clean and spacious | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Pier Russo
    Amazing service from start to finish. Johnny Robles really helped me out his follow up and attention to detail was truly exceptional kudos to the finance department for making a smooth and easy transaction. Orlen and Grace which were my finance managers, had all the paperwork work ready for me and approved before I got in. I love my | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Danielm87733
    Great service. Yeyca Quintero was professional and personable. She listened to my needs and accommodated me accordingly. She understood me and was not pushy at all. Highly recommend this dealership! | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danielm87733
    Great service. Yeyca Quintero was professional and personable. She listened to my needs and accommodated me accordingly. She understood me and was not pushy at all. Highly recommend this dealership! | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Yvette Smith
    Completely resolved my Van issues! So appreciate the great job! | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Avery Washington
    The new service area setup makes it A1 No more bundled servicing... Oil change, tire service in one area, and mechanical services in another | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jacquelyn Wooden
    They have had my car for 4 weeks and I can?t even get someone on the phone to give me a status update on the repairs. I used to receive excellent service when Shakira was my service advisor. I don?t know why service has gone down. | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ariel Tamayo
    No lo recomiendo no le daria ni una estrella los servicios que venden no son realmente lo que ofertan salí muy disgustado , son unos mentirosos | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Pacheco
    Starting with Yeyca, my Salesperson, to Fernando, the Sales Manager, and on to Roy the Finance Manager we had an excellent experience!!! The Big Three at Pembroke Pines AutoNation hit a home run!!!! | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ rogelioalberti
    AutoNation Pembroke Pines and their staff, especially Felix E Ruiz are phenomenal!!! What a fantastic car buyin. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Manuel
    Bought a Jeep and felt the dealership was fair, transparent with their pricing and overall they made the buying experience stress free. Thank you to our sales agent Yeyca and the team. | Read Full Review
    7/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shade Zayas
    The best service, good communication, good business, I recommend it 100%, I would definitely choose Jos? Abel again, I loved , very patient. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shade Zayas
    The best service, good communication, good business, I recommend it 100%, I would definitely choose Jos? Abel again, I loved , very patient. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Claudia Leon
    Great costumer service! The salesman Ronnie Lucero was very kind and professional. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ricardo Bones Merle
    My appointment was on time. My service advisor was very helpful and always respond to my questions. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ South Florida
    Just buy a car here and I was missing a remote for my car saying it a work truck , but overall service was ok, they had me wait for long time to sign paper work. They give you good warranty but it pricey. They seem friendly but so so. That why give 3 star. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rodolfo Mite Caceres
    Great Service | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Sotelo
    Bought a new Jeep. Dealership was fair, had transparent pricing and overall provided a great buying experience. Would recommend to family, friends and anyone looking for a Jeep! | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Sandy Tree
    Excellent customer service, highly recommend ??. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Alberto Vidaurreta Regalado
    | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ noctwar_1
    Yeyca Gamboa was courteous and knowledgeable. She made my experience fantastic. Would highly recommend her to everyone. | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ swpacheco87
    AutoNation Pembroke Pines and their staff, especially Yeyca, Fernando and Roy are phenomenal!!! What a fantastic car buying experience!!! | Read Full Review
    7/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ swpacheco87
    AutoNation Pembroke Pines and their staff, especially Yeyca, Fernando and Roy are phenomenal!!! What a fantastic car buying experience!!! | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ noctwar_1
    Yeyca Gamboa was courteous and knowledgeable. She made my experience fantastic. Would highly recommend her to everyone. | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ José Roberto Rodríguez Urías
    Excelent cars, Jeep, Dodge... | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Ciro Sorrentino
    The service advisor and shuttle service was very good. But I do not understand why they kept my car for 5 days to repair a speed sensor for the ABS and replace the front brakes. I would expect 1or2 day tops. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ K9bare
    They moved the waiting area for the Express Oil change to the main building. I think there are not enough mechanics or space available, but the staff is very accommodating. It's an Excellent 3-hour "Express oil change" :-) | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ K9bare
    They moved the waiting area for the Express Oil change to the main building. I think there are not enough mechanics or space available, but the staff is very accommodating. It's an Excellent 3-hour "Express oil change" :-) | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Christin Rodriguez
    It took this service center 2 weeks to do an oil change, tire rotation and fix a check engine light which was apparently just a bent pin. Their communication with customers and time they take to do repairs/services is horrible. | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Noraidys Galendez
    Great and fast experience. Awesome customer service. | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lissette Aristizabal
    Beatris from costumer service is the best?. She always was there to me and my famili | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Daniel L
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Louis Chavarri PA
    The service at this location was first class. And the salesman was very knowledgeable and knew what I was looking for in a truck! | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Fernando
    Had a great experience process was fast and easy was there for a oil change | Read Full Review
    7/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Louis Chavarri PA
    The service at this location was first class. And the salesman was very knowledgeable and knew what I was looking for in a truck! | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Josh M
    don’t speak english and can’t schedule appointments or answer the phone | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Ross
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ D.l.
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ D.l.
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will b | Read Full Review
    7/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Amparo Diaz
    It was a great experience. Ernesto was amazing. He made the process very smooth and enjoyable. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Whitt
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Alejandra Pena
    The service was great and faster, the staff were amazing , including the from desk lady, the sales person and the Manager I really recommend this place. | Read Full Review
    7/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jose Mauricio
    This dealer is changing with the new general manager Frank, he is making a difference so far . | Read Full Review
    7/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Anddy Remedios
    The place was good but I still have a detail on the door that is ugly | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ sdizeo
    almost 3 hours for an oil change with appointment. Everyone is nice but service is super slow. | Read Full Review
    7/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ sdizeo
    almost 3 hours for an oil change with appointment. Everyone is nice but service is super slow. | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Sabel
    Excellent and friendly service, new express lanes is a great idea. My oil change and tire rotation was completed super fast | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ariel Gomez
    It was a great experience and they made the car buying process easy and transparent which is complicated to find nowadays. | Read Full Review
    7/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jonathan Sabel
    Excellent and friendly service, new express lanes is a great idea. My oil change and tire rotation was completed super fast | Read Full Review
    7/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Melba de la Cruz
    Alliyah Taylor was very sweet and professional. I went for my maintenance and everything ran very smoothly. | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Karla Jacome
    Couldn’t be any happier with my new vehicle. Jhonny Robles did the imposible to make this dream come true. He went the extra miles to make sure my needs were met & satisfied with my purchase. I would recommend anyone to visit Autonation CDJR of Pembroke Pines & ask for jhonny robles, the staff & his team were great throughout the who | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ jennifer torres
    People are great super friendly and they help you in every way possible got a jeep wrangler the first time I visit this place after searching for over a month this dealership had the best price and super proffesional all my questions answered and got me the best deals | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ AXJackson
    Got me in for service when I needed an oil change. Very nice and knowledgeable service rep. Stayed in contact with me throughout the duration. Washed my truck. | Read Full Review
    7/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ AXJackson
    Got me in for service when I needed an oil change. Very nice and knowledgeable service rep. Stayed in contact with me throughout the duration. Washed my truck. | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ D & D
    So I had my Jeep serviced for tire rotation and oil change. I had mentioned to them that the trunk would not open all the way and I also had a recall that needed to be addressed. I understand that that is not what I was schd for but the response from the service desk rep that helped me left me in ahh. So I asked "when can I come b | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Michael Hidalgo
    I went in May for a recall for my 2015 dodge dart. They first said the part is on backorder they will call when it arrived to set an appointment to bring it in. No call. I went sometime in June then they said the part is here they schedule my car and I left it for 2 weeks. My car was never touched and no phone call. I went back physi | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Antonio Cedeno
    Absolutely the worse experience i ever had , is been 3 month since my car is at this location for a repair under warranty “whats the point of paying extended warranty” Manager name Darrel-not a single call regarding my car or my situation after severals Voicemails Trevol-not employee anymore but have to say Amazing Customer Service h | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Lightbourn
    It was a Pleasure doing business with these guys. The process was extremely smooth and convenient. | Read Full Review
    7/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michelle Gonzalez
    Great team of employees, very professional, knowledgeable and kind. | Read Full Review
    7/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ rafael_espinoza86r
    The attention on customer service was exelent they do everything so fast for me I was very satisfied | Read Full Review
    7/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ rpgach
    Jesus was professional and he explained everything to me on the front end, and a very clear and concise manner. His attention to detail was superb. | Read Full Review
    7/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ rpgach
    Jesus was professional and he explained everything to me on the front end, and a very clear and concise manner. His attention to detail was superb. | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ rafael_espinoza86r
    The attention on customer service was exelent they do everything so fast for me I was very satisfied | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ mg
    Excellent salesman he knew exactly what I was looking for and delivered. I will be a Jeep owner for life. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ mg
    Excellent salesman he knew exactly what I was looking for and delivered. I will be a Jeep owner for life. | Read Full Review
    7/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Garrett Gomez
    Sales manager reached out and cleared up everything. Vehicle was not sold as a sales member had told me. I'm still interested in the vehicle, but we had a deal setup on another vehicle at the time. | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Robert Fernandez
    Good service and friendly staff but waited 4 hours just for an oil change with an appointment !! Ridiculous | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Constant Jr
    Beatrice Perez was the one that handled my case. She was very helpful and attentive in helping me with what I needed to be done, I appreciate what she did for me. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Alberto Delli Gatti
    Good attention, high recommend | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ wayne henderson
    | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Bossert
    Great service. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ NADLIECHARLES
    Great service and friendly staff. I will definitely go back and recommend them to others | Read Full Review
    7/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ NADLIECHARLES
    Great service and friendly staff. I will definitely go back and recommend them to others | Read Full Review
    7/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ danny lopez
    Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ michel castillo
    I am extremely disgusted and annoyed with the service department because I left my pick up truck for them to check because it began to give me problems to start and a recall of the rear cover, I left it in service on 06/28 at 2:00 p.m. And I had to pick it up today 07/01 3:00pm without solving the problem because it doesn't even have | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Ashish Wakde
    My overall experience at Autonation was extremely satisfying. Ernesto Lluis, my sales representative made the process simple and painless. He got me in and out in the time promised. He was very knowledgeable in every aspect of JEEP Wrangler Rubicon 4xe. He even took the extra time to setup my phone with the required apps and showed/e | Read Full Review
    7/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Francisco Nobile
    Gracias a la atención y amabilidad de Alfredo ha sido muy placentera la visita en Autonation | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ ASHISH WAKDE
    My overall experience at Autonation was extremely satisfying. Ernesto Lluis, my sales representative made the process simple and painless. He got me in and out in the time promised. He was very knowledgeable in every aspect of JEEP Wrangler Rubicon 4xe. He even took the extra time to setup my phone with the required apps and showed/e | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Guillen
    More than happy with the service received from my advisor who understood my problems and resolved them in no time | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ RICKFUCHS1969
    Quick and easy with no wait. Everyone was very professional and took care of me asap | Read Full Review
    6/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ RICKFUCHS1969
    Quick and easy with no wait. Everyone was very professional and took care of me asap | Read Full Review
    6/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ gorcon76
    Fast service! great Advisor and staff. Easy to schedule appointments and your car is out in time as promised | Read Full Review
    6/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ gorcon76
    Fast service! great Advisor and staff. Easy to schedule appointments and your car is out in time as promised | Read Full Review
    6/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Garrett Gomez
    Was communicating with the dealership for purchase of a 2003 911 on the 24th. I had agreed to the pricing and was trying to move forward, but without delivery as we'd decided to pick it up in person. Sales member ghosts me when I try to put money down or pay in whole if that was not an option. I did ask if they could beat the finan | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Marta Rodriguez
    Horrible if you have options don't take you car for service to this place, very informal people. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ emilio_serrano
    Great customer service, friendly knowledgeable staff who’s willing to help. Clean facility with plenty cars in stock. | Read Full Review
    6/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Cedric Jordan
    People are courteous and helpful greet you in friendly manner | Read Full Review
    6/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ emilio_serrano
    Great customer service, friendly knowledgeable staff who’s willing to help. Clean facility with plenty cars in stock. | Read Full Review
    6/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ mannyalvarez77
    Waited 3hours for an oil change. I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb was not in stock. | Read Full Review
    6/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ mannyalvarez77
    Waited 3hours for an oil change. I arrived at 7am and left at 10:25 am. No updates given to me although I inquired several times about delay. Turn signal not replaced because bulb was not in stock. | Read Full Review
    6/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dominique
    I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her wit | Read Full Review
    6/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dominique
    I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her wit | Read Full Review
    6/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Misabel1212
    Excelente servicio y atención de sus empleados. Siempre ayudando para que el servicio sea el mejor | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ chill19121
    Had a great experience when purchasing a new vehicle. Micheal was great and really worked with me from the moment I walked inside. He made the process easy and was understanding of my needs. Grace was also very helpful and has a great personality. Very smooth experience. | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ chill19121
    Had a great experience when purchasing a new vehicle. Micheal was great and really worked with me from the moment I walked inside. He made the process easy and was understanding of my needs. Grace was also very helpful and has a great personality. Very smooth experience. | Read Full Review
    6/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Cody McGinn
    Jesus was prompt, fluent, and capable. Will return for regular service | Read Full Review
    6/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Misabel1212
    Excelente servicio y atención de sus empleados. Siempre ayudando para que el servicio sea el mejor | Read Full Review
    6/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Andy Basulto
    Le doy una estrella porque no le puedo dar menos , una experiencia horrible una de las más malas que he tenido, te tienen el día completo ahí por gusto, no te hablan claro y sin unos estafadores y falta de respetos, mi consejo es que no compren carros ahí no vale la pena | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Soraya McDonnell
    If they had zero stars, that’s what I would have rated it. Our jeep has been in the shop for four months now. Every time they say our car is next, it ends up being third. Week after week it’s the same story. We can’t even take it back because it has no engine. Take your car somewhere else. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Alex Arias
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Bajoo
    Vehicle was brought in for alignment and wheel calibration. Great customer service. | Read Full Review
    6/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ DMV Jay
    It’s a Dealer lol what else should I/you expect. Janky business going on. Bought a used Jeep had issues and they told me they would pay half of the maintenance. They didn’t even give me the full price list of parts and labor I was basically given a price on a sheet of paper and told that my half with no proof of anything. Saw the tot | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Cerdas
    Terrible service. The service specialist are the worse they don’t answer the phone and wait for you to show up to do anything. If you can go somewhere else go this place has terrible management. | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Mandy Laterveer
    Thank you! Great experience overall! | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ McClaskey
    Brought in my son's low mileage 2014 Wrangler for scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'offered' to provide an oil and fuel additive for the Jeep - but not too aggressively. The staff, Matt and Jesus specifically, were friend | Read Full Review
    6/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ McClaskey
    Brought in my son's low mileage 2014 Wrangler for scheduled service and oil change. Timing, responsive and service were great but the prices were a little high - even for a dealership... They also 'offered' to provide an oil and fuel additive for the Jeep - but not too aggressively. The staff, Matt and Jesus specifically, were friend | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ G. B.
    probably one of the worst service departments I have ever experienced. please avoid this place at all cost | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Dana Levine
    My 2022, Jeep Grand Cherokee L with 3,500 miles just stopped working and it was in the shop for two months. It was hard to get someone on the phone when I called for the status. I had to go there and they couldn't tell me what was wrong. I got corporate involved and they wasn't much help. I like the vehicle but customer service is b | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Joquendo340
    Good customer service took care of me very nice quick understood my needs and took care of it. | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joquendo340
    Good customer service took care of me very nice quick understood my needs and took care of it. | Read Full Review
    6/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Maria Bazan
    I thank the people who attended me, especially; to Mr. Alfredo - Services. | Read Full Review
    6/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Natán
    Wanna say thanks for everything. Miguel is a nice guy. I wish the best my brother. Nice environment. Super nice place. Thank you . Nice car | Read Full Review
    6/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alejo V
    | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ REGO305 FILMS
    excellent service | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Jose Luis Rodriguez Garcia
    Muy buena la atención de Beatriz | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Ulloa
    La atención en este lugar es maravillosa por parte de todos ?????? | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Paul Scharr
    Great customer service and very fair pricing. Great experience all around! | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Johnson
    2 stars, due to the circumstances and financial hardships I went through while Dodge decided to keep my car for 5 days to complete the service recall I had scheduled in advance without providing me a loaner vehicle. The service manager provided me false information that I would have to pay out of pocket for a loaner/rental car then w | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ ulloamelissa58
    Todas las personas de aquí son maravillosas te tratan como una familia y siempre pendientes que el cliente se valla feliz y complacido, la limpieza la imagen del dealer impecables yo fui atendida por Ronnie Alvarez, la señorita Gracee y una señora colombiana que no recuerdo bien su nombre pero todos fueron muy amables me mostraron mu | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sarah
    I left my truck at the service department for a problem with my truck, Alfredo received me and explained the process from A to Z , send me in a shuttle to my house which was very convenient, before the end of the day I received a call from Alfredo explaining what was the diagnose on my truck, dealership ordered the parts and yesterda | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ ulloamelissa58
    Todas las personas de aquí son maravillosas te tratan como una familia y siempre pendientes que el cliente se valla feliz y complacido, la limpieza la imagen del dealer impecables yo fui atendida por Ronnie Alvarez, la señorita Gracee y una señora colombiana que no recuerdo bien su nombre pero todos fueron muy amables me mostraron mu | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sarah
    I left my truck at the service department for a problem with my truck, Alfredo received me and explained the process from A to Z , send me in a shuttle to my house which was very convenient, before the end of the day I received a call from Alfredo explaining what was the diagnose on my truck, dealership ordered the parts and yesterda | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dana
    El servicio rápido y muy bueno. Me atendió Alfredo muy amable, servicial. Estoy contenta con la atención. | Read Full Review
    6/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ pbero2002
    Beatrice was awesome she explained everything and made me feel welcomed when I came in | Read Full Review
    6/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dana
    El servicio rápido y muy bueno. Me atendió Alfredo muy amable, servicial. Estoy contenta con la atención. | Read Full Review
    6/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ pbero2002
    Beatrice was awesome she explained everything and made me feel welcomed when I came in | Read Full Review
    6/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Larry Douglas Rodriguez
    Great Service, !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | Read Full Review
    6/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ JS 5184
    Marlom was great in assisting me with my vehicle selling process. Thank you Marlom and Autonation CDJR in Pembroke Pines! | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Emmanuel Mudryj
    Went for 2 recalls and oil change. Kristen was my service rep and she was amazing!!! | Read Full Review
    6/17/2023 12:00:00 AM | Google
  • ★★★★★ Felix
    Hicieron lo que les dio la gana y no lo que pedi pesimo servicio horrible | Read Full Review
    6/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Felix
    Hicieron lo que les dio la gana y no lo que pedi pesimo servicio horrible | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ BOBTNJ
    Prompt and efficient. Service was performed as expected. Dealer is close to home and was easy to deal with | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jhony Sanchez Barrios
    Since 2011 I have purchased 3 SUV Dodge branded. Dealer staff (sales/service/account, etc.) are very professional. | Read Full Review
    6/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ BOBTNJ
    Prompt and efficient. Service was performed as expected. Dealer is close to home and was easy to deal with | Read Full Review
    6/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miguel Echeverria
    | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ John Walton
    I had been looking at a 2011 Buick Regal the car was more or less what I wanted the sales man took me for a spin and I liked it. I had certain requirements for the car I was going to get. Due to health conditions I had to have a seat that was high enough to get out of the car. We went through all the procedures’ to purchase the car b | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Nelson Guerra
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Josefa Cantafio Herrera
    La atencion fue excelente y escucharon todas mis peticiones. Fue rapido espere en el dealer. Fue muy Profesional la atencion de Beatriz | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Natan Leon
    Very lovely place . Excellent experience. Miguel was amazing.Also the staff is super kindly. Thanks. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Easy Imports
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Nelson Jimenez
    Beat experience ever purchasing a car. Dealer and salesperson went out of their way to ensure i was accommodated. | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ akatz
    Kristen was very helpful and she pushed to get me in and out! Really good person. | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ akatz
    Kristen was very helpful and she pushed to get me in and out! Really good person. | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike
    Scheduled an appointment for 10am for an oil change and tire rotation. This service took 3 hrs and 7 minutes before I got my vehicle back. A few hours later I was looking at my tires and realized that they were not rotated. This is the second time that my tires are not rotated on a scheduled appointment. I called the service departme | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike
    Scheduled an appointment for 10am for an oil change and tire rotation. This service took 3 hrs and 7 minutes before I got my vehicle back. A few hours later I was looking at my tires and realized that they were not rotated. This is the second time that my tires are not rotated on a scheduled appointment. I called the service departme | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llev. | Read Full Review
    6/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ rogelioalberti
    Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llev. | Read Full Review
    6/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raul Diaz
    Excellent dealer, great attention from everyone there, thanks to Jose Bernard and Salvatore Russo, they when beyond everything to find the best possible deal. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Agustin Goity
    Excellent Service. Timely and detailed orientation. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ VINCENT DELGADO
    Excelente servicio, muy buen ambiente de trabajo. Beatriz Perez y el señor que le brinda servicio a los clientes, buscándolos y llev. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Alexandra Ruiz
    In general was a good experience, however the wait time once they need it to repair and clean the car was very long | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Johana Otarola
    Awful worst experience of my life NEVER will go here again | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Laura Corlito
    | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ milynoe30
    Excellent service, Ernesto was amazing , he help me a lot every one is good there | Read Full Review
    6/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ milynoe30
    Excellent service, Ernesto was amazing , he help me a lot every one is good there | Read Full Review
    6/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ EduPlan -
    What a terrible dealership! We bought our Jeep there. It only has 30k miles after 5 years, very little use. Bought an extended warranty (expensive!) The car breaks down and just for a diagnostic, they charge us $200 (after waiting 1 week to get it!!) They take another week to fix a fuse. Then, when it's finally fixed, they say a red | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Teresa Vicente
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Jaylin Torres
    Excellent costumer service | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ duker56
    They did the work that I needed in a timely manner. The service advisor took the time to help me with all the things that needed on my vehicle. | Read Full Review
    6/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ duker56
    They did the work that I needed in a timely manner. The service advisor took the time to help me with all the things that needed on my vehicle. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ivan Andres Marin
    Called the service center to ask the status of my car and they put in hold for almost an hour, i tried to call again and no body answered the phone. The drop off of my car was on April 24 and after two months the car is still there waiting untouched. PLEASE I NEED SOLUTIONS AND GET MY CAR FIXED. | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Maria Alejandra
    Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llevándolos. De verdad, me sentí en casa esta vez. Todo fue rápido y preciso. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria Alejandra
    Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llevándolos. De verdad, me sentí en casa esta vez. Todo fue rápido y preciso. | Read Full Review
    6/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nelson Jimenez
    Great experience dealing with dealer and salesperson who went out of their way to accommodate me. | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Mileidy Portales
    Excellent | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Sanchez
    I was extremely disappointed with the customer service. Left my car for a possible transmission problem. Left messages for an update and never got a call back. After a week and a half, I went and nothing had been done. I was told that there was only one transmission specialist and they were backed up. I gave them another week but bec | Read Full Review
    6/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jannise Castillo
    This dealership has a great team and they pay attention to detail! I had the absolute easiest car shopping experience of my life at this dealership. Howard, Sebastian, and Aldo helped me with the entire process of purchasing my new vehicle. From the start, Howard helped me find the right car, covered all the features of the car, and | Read Full Review
    6/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Chynna Seymore
    | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Mercy Rodriguez
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Salcedo
    Sale associates were professional and made the purchasing of a vehicle very pleasant. Recommend 100%. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ pon_lo
    I made an appointment for routine oil change and still had to wait 4 hours. The waiting area is in between the parts and service counter, very small inconvient and uncomfortable. | Read Full Review
    6/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ pon_lo
    I made an appointment for routine oil change and still had to wait 4 hours. The waiting area is in between the parts and service counter, very small inconvient and uncomfortable. | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Josea1028
    Great costumer service, understood what I was looking for and were able to accommodate in every way possible | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ shawncarey62
    Very professional and what they said was the exact to the results Thank You again | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ shawncarey62
    Very professional and what they said was the exact to the results Thank You again | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Josea1028
    Great costumer service, understood what I was looking for and were able to accommodate in every way possible | Read Full Review
    6/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Andres Remolina
    The service of AutoNation Chrysler Dodge Jeep RAM Pembroke Pines was great! The quality of work and the customer service was exceptional! Matthew helped me with all my concerns, and he was extremely diligent with making sure everything went as smooth as possible. The service took a very long time (14 days), but it was due to a wait o | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ wanda moore
    I have to go back the parts had to be ordered for the recalls. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ John Pollard
    It took an hour and 15 minutes to drop off the car. The guy did not know what he was doing and refused to ask for help. Later, they told me he was new. Obviously, he wasn't trained well enough to help customers. We heard nothing from the dealer so on the fourth day we called. They told us they just looked at the car, they know wh | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Jade Johnson
    Worst customer service I’ve ever had to deal with. Truck sat at the service department for four weeks untouched. Whenever I called for an update I’m told my service advisor will get back to me, never gets back to me or gets back to me next day w a text message. My service advisor lacks compassion for his job and was quite rude when I | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Rsolis305
    Stan took care me in the whole purchase process of my 2023 Durango Hellcat. I would strongly recommend Autonation Chrysler of Pembroke Pines and Stan ad my salesman. | Read Full Review
    5/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rsolis305
    Stan took care me in the whole purchase process of my 2023 Durango Hellcat. I would strongly recommend Autonation Chrysler of Pembroke Pines and Stan ad my salesman. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laura Deyanira Figuereo Ortiz
    Excellent service, they knew my situation and worked with me, I went with a car in mind and they also make it happened. I can't be more grateful, my salesman Jose Bernard and all the team make all the possible so I got out driving that same day. | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Jan C
    This dealership has a great team and they pay attention to detail! I had the absolute easiest car shopping experience of my life at this dealership. Howard, Sebastian, and Aldo helped me with the entire process of purchasing my new vehicle. From the start, Howard helped me find the right car, covered all the features of the car, a | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ La Bala Blanca
    In short, the service and attention was the best. Specially José Abel Hernández, he treats you like you are family. ?????? | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Erik
    Yeyca is by far the coolest salesperson I’ve ever dealt with. Honest, real, and transparent are words I never use to describe a dealer’s salespeople, but Yeyca is all those things. Thank you Yeyca!!!! | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Nicole E
    Everyone was so helpful. Johnny & Grace made the process of buying a car quick and enjoyable. Thank you!! | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ KEGS
    Went in to get my car serviced. After being told various time frames to expect my car back, I never received any calls. Had to pester to get any word back. My issue was never fixed. And they broke my key while it was in their care. Refused to fix it, had to go get my own key and get it cut due to the outrageous price they wanted for | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ KEGS
    Went in to get my car serviced. After being told various time frames to expect my car back, I never received any calls. Had to pester to get any word back. My issue was never fixed. And they broke my key while it was in their care. Refused to fix it, had to go get my own key and get it cut due to the outrageous price they wanted for | Read Full Review
    5/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dion Straulea
    BEWARE!!! The worst dealership I have ever dealt with in my life. Horrible customer service, don't ever take your vehicle to this place you will get nothing but aggravation. Brought my wife's jeep in on Friday morning with a appointment for a manufacturer defect small job takes 1 hour max to do. They told me Friday morning it would b | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Brian Vasquez
    Called the service center and asked to have a used Dodge truck inspected before I purchase it from a 3rd party. The representative was very short and said that they do not do "pre-purchase inspections at that location". I asked if she knew of a "location" that did, believing that maybe another nearby AutoNation offered a simple 65/12 | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Hansel Galindo
    | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ maria elena espinosa
    | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ sharonsegalk
    I am so grateful for Alfredo's knowledge, expertise and service. He was the most attentive service representative I have ever encountered in all the years I have been a customer of your service department. I will definitely be making my appointments with him moving forward. | Read Full Review
    5/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Elizabeth Castro
    I had a great experience, this is actually the third car I lease from this store and I have always been very pleased with every one involved in the transaction | Read Full Review
    5/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ sharonsegalk
    I am so grateful for Alfredo's knowledge, expertise and service. He was the most attentive service representative I have ever encountered in all the years I have been a customer of your service department. I will definitely be making my appointments with him moving forward. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ John
    The issue wasn’t resolved properly. When I received my vehicle the problem was still in effect. Three out of the four tires were over inflated to 53 lbs while the fourth was normal. It took 5 days to diagnose the issue that is still in effect. I need to go back to the dealer to finally fix the issue. Another huge issue was they didn’ | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ John
    The issue wasn’t resolved properly. When I received my vehicle the problem was still in effect. Three out of the four tires were over inflated to 53 lbs while the fourth was normal. It took 5 days to diagnose the issue that is still in effect. I need to go back to the dealer to finally fix the issue. Another huge issue was they didn’ | Read Full Review
    5/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Eddierod13
    Service rep was excellent, she was very professional and courteous. The job was performed in the time it was promised. Will recommend to friends and family. | Read Full Review
    5/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Eddierod13
    Service rep was excellent, she was very professional and courteous. The job was performed in the time it was promised. Will recommend to friends and family. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ M550i_to_Ram1500
    So I traded my 2019 BMW M550i for a 2021 Ram 1500 Laramie. During the sales process everyone tries to be very helpful. Of course they will because they want your business and $$$. I arrived at the dealership on 5/6/23 at 11:00am. I told them we can do the deal and I will buy the truck. They say ok we we get it over to detail so it's | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ M550i_to_Ram1500
    So I traded my 2019 BMW M550i for a 2021 Ram 1500 Laramie. During the sales process everyone tries to be very helpful. Of course they will because they want your business and $$$. I arrived at the dealership on 5/6/23 at 11:00am. I told them we can do the deal and I will buy the truck. They say ok we we get it over to detail so it's | Read Full Review
    5/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jose Pena Bueno
    Excelent service by my vendor advisor ronnie vargas | Read Full Review
    5/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marc Bromley
    Had a 9am appointment for an oil change on 22 May. Car wasn't ready until 2pm which isn't even the issue. When I dropped the car off they said the service was for an oil change and tire rotation. Ok, no problem. Picked up my car around 2pm and went home for the day. Next morning while driving to work I started hearing and feelin | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Lorenzo Rodriguez
    Everyone was very nice. However, we were given false information regarding the time frame, 2 weeks turned in to a Month, and then after the car was fix, we were advised it had another problem and it would cost an additional $1,500. We advised them not to fix this issue and we picked our car and paid $3,500. We were even charge shop | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Fonseca
    My representative Juan Gutierrez was amazing, very professional, responsive and knowledgeable, made the process very easy and was always there to answer all our concerns, thanks so much Juan!! | Read Full Review
    5/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Luis Gascue
    Gracias a Jesus por su atención en el departamento de servicio. Siempre atento y diligente. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Diane Laurent
    I took my Jeep Wagoneer in for an oil change, which went very well. The service technicians gave attention to and repaired all recalls. I even received a courtesy wash of my vehicle. It looked like it belonged in the showroom; it was just that clean with a shine. The only reason I rated a 4 was the timing. I was there a little ov | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Pablo Cruz
    Took my car for service drop it off at 11am did not get a call that car was ready till 6:30 pm I came in for a regular oil change and a nail on a tire . Service Rep told me that they only do patches and that it cost $40 after taxes and feeds $48 I told him ok let do it … next morning I look at the tire and got a plug I could of do th | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Michael Veloz
    I have to continuously follow up with the Finance manager to find out more info. Seems like I have just been put on the back burner after the sale. Horrible customer service. Please provide me with the contact information for the GM of the store or the corporate office. I purchased a vehicle from your store almost two months and I am | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ yandel2584
    Very professional attention and a very friendly and cordial treatment and I felt at home | Read Full Review
    5/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ yandel2584
    Very professional attention and a very friendly and cordial treatment and I felt at home | Read Full Review
    5/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Silvia Noguera
    Good service, like always. Thanks | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Yandel Benitez
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Ruslan Valdes
    | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Alicia G
    Helpful and thorough. It did take a little time, but they insured everything was done correctly. | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Joel Strauss
    Our 2018 Jeep Grand Cherokee was totaled in April's flood here in South Florida. The whole claims process was long and sloppy and searching for a new car on line while waiting for for claims to process was stressful, until we returned to Autonation to purchase our second Jeep. Our sales man Nevel and head of finance Orlan welcomed us | Read Full Review
    5/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rosa Gatewood
    I was happy with the service and overall experience | Read Full Review
    5/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ waltervoos
    On May first 2023 I entered the CDJR Facilaty in Pembrook Pines and was Greatet by the sales specialist I had an apointment with Armando Fuster. We discust buissnes in a very profesionel way as to where he took me out side to look at a few Vihicles. after picling one out we took a test drive a found the modle I was looking for, to ba | Read Full Review
    5/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ waltervoos
    On May first 2023 I entered the CDJR Facilaty in Pembrook Pines and was Greatet by the sales specialist I had an apointment with Armando Fuster. We discust buissnes in a very profesionel way as to where he took me out side to look at a few Vihicles. after picling one out we took a test drive a found the modle I was looking for, to ba | Read Full Review
    5/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard Brewster
    Pricey, but is to be expected. What was not expected was that they kept the jeep for a week and a half, misdiagnosed the problem (fixed the front and not the back), told them it was coming from all four corners, and the other problem they "fixed" seems to be re-occuring. I've had the truck for a week. Won't be going back. | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Emanuel Cardenas
    Extremely unprofessional. I unfortunately need to go back to get my part put on but I will never go there again. I’d rather drive 1 hour wait 4 hours for an oil change and drive back another 1 hour than go to there. Car took 2 week for two complaints one complaint was address and the other were waiting on parts. The day I pick up the | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Todd Steele
    Took jeep in due to leak into interior of car. Was told that it from sunroof. Estimate was $200. Work completed and replaced channels for sunroof at $600. 2 weeks after repair, leak continue worse than ever | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Jose Diaz
    UNA EXPERIENCIA UNICA Y UN TRATO EXCELENTE POR PARTE DEL GERENTE GENERAL DE LA TIENDA FRANK MORAGAS Y EL VENDEDOR MIGUEL..MUCHAS GRACIAS Y VOLVEREMOS | Read Full Review
    5/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Evelio E. Campos
    Horrible experience, do not go there, I have order a car from the factory waited for three months and when I was ready to finalize the deal they try everything to force do the financing with them. The GM Mr. Frank Moragas is a very rude, dishonest and will treat you like he is doing you a favor. The car was defective and they make me | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Marc Kadish
    I was disappointed with lack of communication and failure to reallly perform service from another local dealer so drove further out to go to automation for my Jeep 4 E issues and was so happy I did I tecieved and experienced staff mgt and mechonic all of which cared and addressed me and my Jeep in a timely, friendly and efficient way | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Walter Voos
    On May first 2023 I entered the CDJR Facilaty in Pembrook Pines and was Greatet by the sales specialist I had an apointment with Armando Fuster. We discust buissnes in a very profesionel way as to where he took me out side to look at a few Vihicles. after picling one out we took a test drive a found the modle I was looking for, to ba | Read Full Review
    5/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tmjohnson
    Clean dealership; friendly and knowledgeable staff; and no dealer up charges. Walked in without appointment to test drive a car, 5 minutes later I’m driving the car, 20 minutes later we’re discussing the purchase. Never felt pressured or anything. Miguel was helpful and addressed my concerns. | Read Full Review
    5/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tmjohnson
    Clean dealership; friendly and knowledgeable staff; and no dealer up charges. Walked in without appointment to test drive a car, 5 minutes later I’m driving the car, 20 minutes later we’re discussing the purchase. Never felt pressured or anything. Miguel was helpful and addressed my concerns. | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Cohen
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Yolanda Sylvester
    Great team work. I loved how the sales team and auto repair team came together to solve a problem that unexpectedly occurred. | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ John Erick Martinez G.
    Excellent services. All staff are good people, special mention to Beatriz Perez as Services Advisor. | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Sara Batson
    I lost my car, apartment, and furniture in the recent flood and was very stressed. Armando was so helpful in turning an unpleasant situation for me into a more positive experience. After going to a few other car dealers around and getting treated rudely or ignored, Armando listened to what I said I wanted and looked for exactly that. | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Jg1813
    Everyone at the dealer is amazing with great customer service! You feel like you walked into a place amongst friends! I recommend anyone looking for a car they offer to come to this dealership. Frank the Manager, Ernesto in Sales and Roy in Finance made my experience an amazing one. | Read Full Review
    5/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jg1813
    Everyone at the dealer is amazing with great customer service! You feel like you walked into a place amongst friends! I recommend anyone looking for a car they offer to come to this dealership. Frank the Manager, Ernesto in Sales and Roy in Finance made my experience an amazing one. | Read Full Review
    5/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ harjocheechassidy
    This dealership helped with my situation instantly. My car broke down & I was able to trade it in & get a new van for me & my family, & I love it! | Read Full Review
    5/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ harjocheechassidy
    This dealership helped with my situation instantly. My car broke down & I was able to trade it in & get a new van for me & my family, & I love it! | Read Full Review
    5/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rebecca Baez
    Exceptional!!! CESAR AND SEBASTIAN, were amazing. | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Angelfilm Tv
    Excelente atenciones?? | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Kamora Rachel
    My salesman Johnny Robles was great. He was very professional and knowledgeable. He made the process smoothly. I will definitely recommend this dealership to anyone who's looking to sell their vehicle. | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Timothy Garfield
    Service adviser was very helpful and diagnosed my issue with no charge. I don?t like that my ceramic coated Jeep was ran through the car wash and cheap tire shine sprayed all over the wheels and bumpers. First world problems. | Read Full Review
    5/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tony
    good deal, but very bad service on service department and a lot of delay when it comes to fixing your car or providing a service | Read Full Review
    5/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tony
    good deal, but very bad service on service department and a lot of delay when it comes to fixing your car or providing a service | Read Full Review
    5/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Erick Lacayo
    Worst dealer, if I can give it a 0 star I would. My truck has been out of service for 5 months for a bad diagnostic they performed, the service department is the worst. Living so close to the dealer I wish there was an actual competent one. | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ afigue21
    Good and timely service Good and timely service Good and timely service Good and timely service | Read Full Review
    5/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ afigue21
    Good and timely service Good and timely service Good and timely service Good and timely service | Read Full Review
    5/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ carlos
    worst customer service, wait one hour to somebody take care me, then take 5 1/2 hours just to change the oil in my truck | Read Full Review
    5/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ carlos
    worst customer service, wait one hour to somebody take care me, then take 5 1/2 hours just to change the oil in my truck | Read Full Review
    5/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pedro Pelayo
    Thanks to the team at AutoNation. Easy to book. Easy to communicate my issues and concerns. Great communication and speedy service. | Read Full Review
    5/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jose Arias
    Good customer service eecgfegsgsgegegsggssfssvffevshsve | Read Full Review
    5/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Richard Mejia
    The employees at AutoNation were very helpful and very knowledgeable. Thank you | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ G G
    Friendly HOWEVER basic competence here is sorely lacking. Deceitful, failed to disclose relevant information until payment was received. NO inspection performed OR failed to disclose contaminated essential fluids. One excuse after another. The GM negligently and without permission altered title from electronic to paper. The dealershi | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Rodrigo Godoy
    Sales man was helpful and informative. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Andres Mercado
    | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Millares
    Friendly service members. Clean wait area. Quick service. | Read Full Review
    5/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mailyn V
    Wasted 1 hr drive to see a car that was in really bad shape and what was offered for my car was a joke. Not recommended. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Millares
    | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Guerrero
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ UnderestimatedCustomer
    Very polite, friendly HOWEVER the authenticity here is sorely lacking. NO inspection performed OR failed to disclose contaminated essential fluids. Polite and friendly is all well and good, however when authenticity is lacking polite and friendly is meaningless | Read Full Review
    4/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ UnderestimatedCustomer
    Very polite, friendly HOWEVER the authenticity here is sorely lacking. NO inspection performed OR failed to disclose contaminated essential fluids. Polite and friendly is all well and good, however when authenticity is lacking polite and friendly is meaningless | Read Full Review
    4/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ BS
    Spoke with salesman Herold Cervantes the night before and he was super cordial and not pushy. Gave me the details on the vehicle and even quoted me over the phone a decent starting price. The following day after stopping at another dealership and delayed for a couple of hours, I arrived later than expected. Harold was super professio | Read Full Review
    4/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ BS
    Spoke with salesman Herold Cervantes the night before and he was super cordial and not pushy. Gave me the details on the vehicle and even quoted me over the phone a decent starting price. The following day after stopping at another dealership and delayed for a couple of hours, I arrived later than expected. Harold was super professio | Read Full Review
    4/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Oscar Dautin
    Service great...................!!!!!!!!!!!!!!!!!!!! | Read Full Review
    4/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ El Chopsticks
    Nice and somewhat quick process getting my new car of the lot. everyone was nice | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ MARIA TERESA Torrente
    Fui a reparar mi coche y me lo danaron, todavia estoy esperando que me llamen para ir a repararlo | Read Full Review
    4/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ G G
    Very polite, friendly HOWEVER the authenticity here is sorely lacking. NO inspection performed OR failed to disclose contaminated essential fluids. Polite and friendly is all well and good, however when authenticity is lacking polite and friendly is meaningless | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ JC
    I spoke with salesman Herold Cervantes the night before and he was super cordial and not pushy. Gave me the details on the vehicle and even quoted me over the phone a decent starting price. The following day I went to go see the vehicle. Harold was super professional and was waiting for me with the vehicle parked next to the showroom | Read Full Review
    4/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ JC
    I spoke with salesman Herold Cervantes the night before and he was super cordial and not pushy. Gave me the details on the vehicle and even quoted me over the phone a decent starting price. The following day I went to go see the vehicle. Harold was super professional and was waiting for me with the vehicle parked next to the showroom | Read Full Review
    4/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kettlie Jean
    The service was quick. Just wish that they actually washed my car like they said they did. Car wash service sucks. | Read Full Review
    4/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ ILAN M
    Has to be the worst experience I’ve had with servicing my vehicle. I left the car with them on Friday and stressed the fact that I need my car back or a rental. Service advisor Matt promised me I will have an answer on Monday. No call on Monday, Tuesday I called them And he was off and the girl that answered apparently couldn’t do an | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ JOrge Amores
    | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Laura Sasse
    Service department customer service is terrible. I called multiple times and spent hours on hold for updates on my car and calls were not returned. vehicle appointment was not honored and therefore I had to leave the vehicle for multiple days. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Laura
    service department customer service is terrible. I called multiple times and spent hours on hold for updates on my car and calls were not returned. vehicle appointment was not honored and therefore I had to leave the vehicle for multiple days. | Read Full Review
    4/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ edupree
    Very professional, friendly and a great sense of urgency, Active listening and sense of making they understood what’s going on with my vehicle. | Read Full Review
    4/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ edupree
    Very professional, friendly and a great sense of urgency, Active listening and sense of making they understood what’s going on with my vehicle. | Read Full Review
    4/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Griceria Rabassa
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Peter Ferentini
    Everyone at the dealership was great. I was able to be there to watch my vehicle roll off the truck. It was such a great experience! The GM and all his staff treated me like family. | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Sabrina Alexandra
    Honestly I went to go check out the Jeep Grand Cherokee while my husbands truck was there for maintenance and we were greeted by Ernesto while walking up to check out the Jeeps. The dealership didn’t open for another 20 minutes but Ernesto Lluis went out of his way to make us feel welcomed and even walked us to the Jeep Grand Cherok | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ edyeris10
    Great guys working together to help clients, but the services department needs improvement on how to treat costumers. | Read Full Review
    4/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ edyeris10
    Great guys working together to help clients, but the services department needs improvement on how to treat costumers. | Read Full Review
    4/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Amanda Dominguez
    Excellent service definitely recommend Victor as your salesman. He?s very professional, patient and able to work with you. | Read Full Review
    4/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pierediaz
    Excellent customer services. Thank you Luis and Beatriz and manger for always making a different | Read Full Review
    4/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pierediaz
    Excellent customer services. Thank you Luis and Beatriz and manger for always making a different | Read Full Review
    4/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wayne Caparella
    Terrible customer service in service department getting back with information. Impossible to speak with someone in service to get information | Read Full Review
    4/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Josefa Cantafio Herrera
    La atencion fue excelente y escucharon todas mis peticiones. Fue rapido espere en el dealer | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Jack Thomas
    Great, fast and courteous service | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ ana debruzos
    | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Isaac
    My experience was great and I would recommend any of my friends or family to go there if they need to get a car. My sales rep was great and knew what he was talking about when we were looking at the cars and didn’t feel that we were annoying him when we asked many questions about the cars and to actually look at the cars. He was very | Read Full Review
    4/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Isaac
    My experience was great and I would recommend any of my friends or family to go there if they need to get a car. My sales rep was great and knew what he was talking about when we were looking at the cars and didn’t feel that we were annoying him when we asked many questions about the cars and to actually look at the cars. He was very | Read Full Review
    4/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mrs Kristy
    | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Perla Alcantara Jarquin
    Muy buen trato gracias en vendedor y todos los que trabajan alli | Read Full Review
    4/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Danny Martinez
    | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Dominguez
    Very professional and amazing customer service. | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Giovanni Ladino
    Excellent Service and diligence of service assistant, also good explanation about service and vehicle status | Read Full Review
    4/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leopoldo Rios
    Very quick and good service for my jeep Wrangler. I will come back | Read Full Review
    4/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Giovanni Ladino
    Excellent Service and diligence of service assistant, also good explanation about service and vehicle status | Read Full Review
    4/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria Gomez
    The attention was excellent but the person who took care of the service did not listen carefully to my instructions. I needed a change if oil, I asked not to use synthetic but he did. My bill came up to $155.00 and I was shocked! I did not feel like creating a problem but I will never return to that auto service. | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Frederick Mitchell
    I have never seen an establishment so unprofessional. My advisor acted like he wished he was anywhere else but here. He resigned the next week and then came back after a few days. Service from the supervisor was like talking to a new advisor that just started working there, no hel at all. | Read Full Review
    4/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ M. E.
    The worst customer service experience I've ever had. Take your vehicle elsewhere for any repair. They'll take your vehicle and let it sit in the lot for weeks before getting back to you. All I asked was for a little communication from my service rep... all I got was frustration. Very incompetent staff. Go to Arrigo...I've heard thi | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ JAMES@AVLINNOVATIONS.COM
    Had to contact the service department because lack of contact by service advisor. Was put on hold and passed around the phone system, with no luck contacting the service department. A few hours later I was able to speak to a human after waiting on a longer than usual hold, only to be told they needed to keep my vehicle 3 to 4 more da | Read Full Review
    4/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ JAMES@AVLINNOVATIONS.COM
    Had to contact the service department because lack of contact by service advisor. Was put on hold and passed around the phone system, with no luck contacting the service department. A few hours later I was able to speak to a human after waiting on a longer than usual hold, only to be told they needed to keep my vehicle 3 to 4 more da | Read Full Review
    4/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sandra Troade
    I am very happy and grateful with the service they provided me | Read Full Review
    4/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sergio Rinaldi
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Jaime
    My advisor was very friendly and good on communicating as well as taking the necessary action to keep me in the loop | Read Full Review
    4/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jaime
    My advisor was very friendly and good on communicating as well as taking the necessary action to keep me in the loop | Read Full Review
    4/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kingdomseeker
    Matthew always makes the visit to the Hollywood dealership very friendly and courteous.. It enhances the service. | Read Full Review
    4/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hector Martinez
    Excellent service. Good communication with the customer explaining all details the service includes. Good time response. | Read Full Review
    4/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ jesusmojarena
    Good service as well as attention, good offers and good treatment by the seller (Félix) and the financial manager | Read Full Review
    4/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ jesusmojarena
    Good service as well as attention, good offers and good treatment by the seller (Félix) and the financial manager | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Maegan Marrero
    Matt at Auto Nation was the absolute best! He was extremely helpful and hooked me up with a complimentary rental for the extra time that my keep was in the shop. 10/10. | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Hector Martinez
    Excellent service. Good communication with the customer explaining all details the service includes. Good time response. | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kingdomseeker
    Matthew always makes the visit to the Hollywood dealership very friendly and courteous.. It enhances the service. | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jorge Arteaga
    excellent customer service and service wase fast and clean. | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Neira
    Awesome, will recommend!!!!!! Had a great experience with great people from sellers to financing!!!! | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Irvin Peralta
    Great service | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Laura Rodriguez
    | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Jose C.
    ABSOLUTELY THE BEST PLACE TO BUY A VEHICLE! Spoke with salesman Herold Cervantes the night before and he was super cordial and not pushy. Gave me the details on the vehicle and even quoted me over the phone a decent starting price. The following day after stopping at another dealership and delayed for a couple of hours, I arrived | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Rodolfo Mujica
    Thanks Frank Moragas for help me whit my Dodge ram 2500 the best services 10 star | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Lisandro Pulido
    Nice place I just go out with the car of my dreams thank you | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Jaylin Echevarria
    My fiance and I bought our dodge journey in 2020. They said they needed a higher down payment. Fast forward to 2023 we live in California now. We are trying to cancel our gap insurance and warranty, we were told we had to come in the store. when we called autonation in the state of California we were told that this autonation is givi | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Eric T.
    Went in for potential suspension issue. Took car to a locate tire shop and they couldn?t align vehicle said best take to the dealership. Arrived at the dealership service person was nice and friendly, made me feel like the issue would be resolved, after addressing my concerns he simply said we will take care of it. After vehicle was | Read Full Review
    4/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Fernando Sierra
    I have had to take my truck 3 times for the same problem and they do not solve it | Read Full Review
    4/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ YouKnow Drew
    | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Troade
    I want to start by saying that since I bought my car at this dealer 5 years ago, it is the first time that I feel that they have gone out of their way to help me solve the problem with my car. Beatriz is incredible and always kept in touch with me to give me updates. I am very happy and grateful with the service they provided me | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Maegan
    I worked with Matt and he helped me with everything that I needed and provided me with a rental for the days I was left without a Jeep. He was very helpful and had a great ezperience | Read Full Review
    4/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ hart1825
    Good service started with Travis in the servicing department who then referred me to Andre Brown. Felt they each were attentive to my needs. Very friendly | Read Full Review
    4/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ hart1825
    Good service started with Travis in the servicing department who then referred me to Andre Brown. Felt they each were attentive to my needs. Very friendly | Read Full Review
    4/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Eric Tavares
    Went in for potential suspension issue. Took car to a locate tire shop and they couldn’t align vehicle said best take to the dealership. Arrived at the dealership service person was nice and friendly, made me feel like the issue would be resolved, after addressing my concerns he simply said we will take care of it. After vehicle was | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Angel Obregon Rhoden
    la persona que me atendió fue muy eficiente,educado y muy progecional | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ Javier Roman
    Made an appointment for today at 12pm hot there around 11:50am drop my Jeep and keys and they told me an advisor were going to call me, then 4 people came after me got service they left and by 1:26pm ask about my jeep since no advisor came to me and the jeep was not even in the shop. Can’t described it | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ dkatuwawela
    Do your self a favor and stay away from this dealership if you don't want to deal with incompetence beyond comprehension. The van had two recalls, and repairs. After one week we were told some repairs were done, one recall was done and we had to go to a different dealership to service the second recall since they were ill equipped. 3 | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ dkatuwawela
    Do your self a favor and stay away from this dealership if you don't want to deal with incompetence beyond comprehension. The van had two recalls, and repairs. After one week we were told some repairs were done, one recall was done and we had to go to a different dealership to service the second recall since they were ill equipped. 3 | Read Full Review
    4/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ JRMM
    I have been doing business with the manager Frank for a long time, hes a family friend and always takes great care of us. Unfortunately I cant say the same about financial officer we saw to finance my car. She gave me the loan documents and told me to sign them without going over anything on the contract. I had to ask her various que | Read Full Review
    3/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ JRMM
    I have been doing business with the manager Frank for a long time, hes a family friend and always takes great care of us. Unfortunately I cant say the same about financial officer we saw to finance my car. She gave me the loan documents and told me to sign them without going over anything on the contract. I had to ask her various que | Read Full Review
    3/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mrs. Brown
    Excellent customer service . All of the employees I interacted with were very professional especially Tavares. | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mrs. Brown
    Excellent customer service . All of the employees I interacted with were very professional especially Tavares. | Read Full Review
    3/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Angel Navarro Quinones
    Excellent customer service. Everything was handled in a timely manner. | Read Full Review
    3/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Brian Leahy
    Such a rare experience in today’s car buying climate. Their price was super competitive and there were no hidden fees or markups. Jose sent me an accurate deal sheet via text and we put a deal together quickly at the dealership with a fair price for my trade in. Was working with two other dealerships in the area who refused to give m | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Jose Flores
    Excelente servicio con Beatrix | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ M G
    Good service, very good attention, very friendly | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ Mario
    Good service, very good attention, very friendly I recommend it, The service is fast, it doesn't have much waiting. | Read Full Review
    3/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mario
    Good service, very good attention, very friendly I recommend it, The service is fast, it doesn't have much waiting. | Read Full Review
    3/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniela B
    The best attention and dedication with and for the client, reliable. I would recommend it | Read Full Review
    3/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Maegan Marrero
    Matt at Auto Nation was the absolute best! He was extremely helpful and hooked me up with a complimentary rental for the extra time that my keep was in the shop. 10/10. | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Adrian Viloria
    Kristen got me Outstanding customer service. | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Marcos Uscocovich
    Excelente atención | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Leslie Young
    | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Daniela B
    The best attention and dedication with and for the client, reliable. I would recommend it | Read Full Review
    3/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leslieyo820
    They really try there best to accommodate & help you get into the car you really want!!! | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Manuel Parra Delgado
    Maria provided me an excellent service and attention, I would recommend you guys to come with her. | Read Full Review
    3/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leslieyo820
    They really try there best to accommodate & help you get into the car you really want!!! | Read Full Review
    3/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Carlos Giron
    Adviser was very helpful | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Chevyridin34
    Good customer service. And fast delivery. Helping Foul and clean quick service n nice thanks | Read Full Review
    3/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ bgbill12345
    The level of customer service here is top notch. Have been at this dealer before and will continue to use them. | Read Full Review
    3/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Yordimunoz
    Great Sale rep Yeyca and Cesar Sale Manager, i felt welcome and at home with them.100% recommend auto nation. | Read Full Review
    3/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Yordimunoz
    Great Sale rep Yeyca and Cesar Sale Manager, i felt welcome and at home with them.100% recommend auto nation. | Read Full Review
    3/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ bgbill12345
    The level of customer service here is top notch. Have been at this dealer before and will continue to use them. | Read Full Review
    3/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Chevyridin34
    Good customer service. And fast delivery. Helping Foul and clean quick service n nice thanks | Read Full Review
    3/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ stsaunders
    My experience with Ms. Saponara for my purchase was pleasant, efficient, and of great value to me. Appreciate all of her efforts to insure my complete satisfaction. | Read Full Review
    3/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ voruska salas
    Great place!! Nice people !!! Thanks for the coffee machine and the time was short so that is amazing!!!! | Read Full Review
    3/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ voruska salas
    Great place!! Nice people !!! Thanks for the coffee machine and the time was short so that is amazing!!!! | Read Full Review
    3/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ stsaunders
    My experience with Ms. Saponara for my purchase was pleasant, efficient, and of great value to me. Appreciate all of her efforts to insure my complete satisfaction. | Read Full Review
    3/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danay Rodriguez
    *****UPDATE*****.02/24/23******* Took my Jeep for service and was taking care by Travis again, there are no words for me to tell you all how good and professional he is, he again took his time and also keep me updated it on what was going on and when I was able to pick up my Jeep. He is an an asset to your company, I am very grateful | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Rosario Lorenzo-Kausal
    Horrible service. Took my car in for service and it was horrible | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ La Bala Blanca
    In short, the service and attention was the best. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Abraham Ziadeh
    | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Tony Tur
    Hi had my jeep towed in cause it’s stuck in park. Jeep is 3 years old they said theirs about 84 cars in front of mine. Will be three days before they can even look at it. This is a lease and they don’t have loaner cars. How horrible is service or the repair center that you have 84 Broken cars in front of mine. I had to go rent a car | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Tjoa
    Worst service department I've ever been to. Truck was 100% under warranty. They held my car for a week and a half, didn't even look at it until I called them for an update. Turned out to be a complete waste of time as they refused warranty work because the tech couldn't figure out the problem and decides to run a Carfax and blames | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ A Amour
    Travis was the best help and kept me updated every single step of the way during my service appointment. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ ccascudo121
    I’ve purchased several vehicles and none of the processes have been as great as this one. I did my financing with my credit union and when I got to the dealer to pick the car, it was ready to go, tank full of gas and clean. I waited maybe 10-15 minutes to sign the title work. Shout to Roy and Anthony for making this happen. Love my J | Read Full Review
    3/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ ccascudo121
    I’ve purchased several vehicles and none of the processes have been as great as this one. I did my financing with my credit union and when I got to the dealer to pick the car, it was ready to go, tank full of gas and clean. I waited maybe 10-15 minutes to sign the title work. Shout to Roy and Anthony for making this happen. Love my J | Read Full Review
    3/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Frank Prieto
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Miguelangelangarita
    Very friendly team, collaborative, attentive, they helped me, taking me home and looking for me | Read Full Review
    3/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Teneka Butler
    10 on experience customer service cleanliness the waiting time was a little longer than expected but it was ok | Read Full Review
    3/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miguelangelangarita
    Very friendly team, collaborative, attentive, they helped me, taking me home and looking for me | Read Full Review
    3/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dennis Brown
    Matt is the best. Thorough and knowledgeable about vehicles | Read Full Review
    3/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Luis Mejia
    Great service. Car was diagnosed and repaired within timeframe promised | Read Full Review
    3/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Croxyee
    Polite runs on time gets the job dwill return one properly Daryl is the best | Read Full Review
    3/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Croxyee
    Polite runs on time gets the job dwill return one properly Daryl is the best | Read Full Review
    3/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ blackcoral
    muy buen trato y exelente servicio del vendedor Vyron y de la financista muchas gracias | Read Full Review
    3/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ blackcoral
    muy buen trato y exelente servicio del vendedor Vyron y de la financista muchas gracias | Read Full Review
    3/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Miriam Rodriguez Blanco
    EXCELLENT CUSTOMER SERVICE AND CAR SERVICE. HIGHLY RECOMMENDED | Read Full Review
    3/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mold Details Corp
    the Worts mechanic service in the history, never had a experience like that in the past, 14 days my 1500 Limited ram, and they only put a new battery for charge me money because at the end the car is still not functioning any electrical part. hopefully a manager read this because they have rats inside that team, i had a brand new deb | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Elaine Martins
    Worst experience ever! I cannot wait to a car from another brand, so I don’t ever have to deal with them again…. Firstly, you make an appt for a simple oil change, and it takes 4 hours for them to do it… When they gave my car back, they broke my tire valve, and left me with a flat tire… Instead of offering to help or at least acknowl | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Amador
    Great people, amazing customer service, very knowledge a great selection of cars and patient with car sales | Read Full Review
    3/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Amador
    Great people, amazing customer service, very knowledge a great selection of cars and patient with car sales | Read Full Review
    3/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rolando Romero
    Good atenci?n, los recogiendo por el excelentes servicing y atenci?n, ayuda con la Renta mientras mi veiculo estuvo en servicio. | Read Full Review
    3/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dennis Brown
    Matt is the best. Thorough and knowledgeable about vehicles | Read Full Review
    3/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Carlos Porras
    Very professional, and it was a good experience, Beatiz was very nice and Efficient | Read Full Review
    3/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Fernando Gonzalez
    Good service from my sale person Vyron. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Esteban B.
    Tried time and time again hoping for better service and was disappointed every time, being charged for oil changes that were not done (showed the supervisor oil was black still and minimal viscosity after trying to deny it, it was just too obvious and proceeded actually change the oil and filter) To picking up the truck full oil spil | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Raechelth Vasconcelo
    | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ josh gonzalez
    They have great customer service, Miguel was very helpful and willing to help me get the car I want! | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Alberto Salones
    Excelente atencion por parte del equipo de Dodege, en especial por Jesus Martinez | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Violeta Galeano
    Everyone was great! The young ladies in the front desk were super nice and so was the rep that helped us Jesus. I just wish contact will be made more over a phone conversation rather than text. Everything else was great! | Read Full Review
    3/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Richard Harris
    This service department in particular loves to add a $3 fee for washer fluid. Please review your bill carefully. They will add is $3 charge regardless if you get washer fluid or not. | Read Full Review
    3/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alex Gutierrez
    This place is a reap off, the wanted to charge $170 for oil change. After they had it in their website for $89.99. The lady had a bad attitude. From the moment I got there the wanted to change my windshield saying it had little cracks when they were mosquitoes in my face they told me that I needed to change the windshield. I have a l | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Gutierrez
    Tried to take my Jeep here for an oil change. Advisor was very rude, tried to charge more money than the oil change costs, and tried to replace my windshield by saying it was "cracked". Worst customer service I have ever had at a dealership. | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Garrison
    Experience from start to finish was seamless and fantastic. Kimberly saponara was was a pleasure to work with with. I highly recommend them for all car buying needs | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Yvette Phillip
    Fast and efficient service. I was finally able to schedule an appointment using the online scheduling system which is a vast improvement from previous times. | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Ryans
    Matthew is a great service advisor. He kept me informed throughout my visit. | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ wchrismcarthur
    Everything went smoothly and I was out earlier than I expected. They even washed the car. | Read Full Review
    3/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ wchrismcarthur
    Everything went smoothly and I was out earlier than I expected. They even washed the car. | Read Full Review
    3/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Bruce Wayne
    Went here to check out a truck and the salesmen are very lazy.They are hesitant to walk the lot with you and treat you like they have something better to do.If you come here looking for a vehicle my suggestion would be to adjust your expectations first | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Kerr
    Beatriz is my Service Manager. She is always so friendly and helpful. She keeps me updated on my vehicle while it is getting serviced. Great team at the service center that takes care of my Jeep and cleans in thoroughly before returning to me. I will not go anywhere else. | Read Full Review
    3/11/2023 12:00:00 AM | Google
  • ★★★★★ Julidue
    El trato que me dieron fue excelente y el vendedor hizo todo Para hacer un buen trato | Read Full Review
    3/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsuarez
    I want to thank Matt for his services, but most of all the New Managers on hand especially GALVIN!! He assisted me with my issues and concerns, As a women looking for for mechanical repair he assured me I would get the best of service! It’s expensive but you get your warranty on the work that’s being provided. So you get what you pay | Read Full Review
    3/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsuarez
    I want to thank Matt for his services, but most of all the New Managers on hand especially GALVIN!! He assisted me with my issues and concerns, As a women looking for for mechanical repair he assured me I would get the best of service! It’s expensive but you get your warranty on the work that’s being provided. So you get what you pay | Read Full Review
    3/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marlene Rodriguez
    I love it! Very helpful! Nicest people .best dealer | Read Full Review
    3/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Julidue
    El trato que me dieron fue excelente y el vendedor hizo todo Para hacer un buen trato | Read Full Review
    3/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Manuel Flores
    No vayan a reparar su vehículo en este lugar saldrán peor de lo que lo tendrán son unos profesionales para sacarle el dinero a la gente, si no quiere un dolor de cabeza no vaya | Read Full Review
    3/11/2023 12:00:00 AM | Google
  • ★★★★★ Linda Epps
    I ordered my Jeep Wrangler and received it about 4 months later! The process went smoothly! I will definitely buy from them again! | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ Joyce Krzemienski
    My experience at AutoNation Chrysler Dodge Jeep RAM in Pembroke Pines was an exceptional one. The service was good, the staff contacted me and communicated with me while my vehicle was in the shop, and the repair was successful. | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ jlughers
    Muy agradecido por la atención prestada, recomiendo busquen a Javier en el area de servicio, muy profesional y los ayudará a que su requerimiento de servicio sea lo más profesional posible. Super recomendado. | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria Oropeza Rodriguez
    Thank you so much ! The service was excellent. Recommend 100% | Read Full Review
    3/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ jlughers
    Muy agradecido por la atención prestada, recomiendo busquen a Javier en el area de servicio, muy profesional y los ayudará a que su requerimiento de servicio sea lo más profesional posible. Super recomendado. | Read Full Review
    3/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ cap7634
    NEVER BUY FROM THEM! SERVICE DEPARTMENT IS A SCAM! THEY SELL FAULTY USED CAR AND THEY DON’T FIX THEM! This people are a complete waste of time! They have no real need to fix your car ! Avoid this place completely! Took the car in because i had it checked out that it has a draw from the battery, they lied and said it had some loose wi | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ Maria Victoria Lopez
    This is the worst dealer in Miami, please stay away from this place. We have been trying to communicate with the service department to get information on our car that they've been "repairing" for the third time due to the same exact problem (obviously they haven't fixed it) and it is just impossible to get an answer. First they said | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Cruz
    I have been taking my dodge cars to the service in this place for 5 years and I have always received the best attention and they are very effective in their diagnoses and services, Jesus is very kind and always answers our questions or problems with the best attitude, he is a very good brand representative | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Katiuska Zuniaga
    Thank you so much for everything,Felix and Roy were so nice and Helpfull, and I love love my new Jeep, I have already recommended this place to a Friend. Really pleased with my experience. | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ Julie Joy
    It was a wonderful experience to shop for our new Jeep at Auto Nation.Everyone there was extremely helpful, and upbeat. We would definitely shop there again! | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ Susana Martinez
    I been buying my cars in AutoNation Jeep in Pembroke Pines since 2010, both service and sells have been very helpful and very professional. | Read Full Review
    3/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ kerrbry
    Beatriz Perez was my Service Manager She was great! She was very friendly and kept me updated on the status of my Jeep throughout the process. They cleaned my vehicle thoroughly before they returned it to me. This was my first time at this dealership and I'll be back. | Read Full Review
    3/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ kerrbry
    Beatriz Perez was my Service Manager She was great! She was very friendly and kept me updated on the status of my Jeep throughout the process. They cleaned my vehicle thoroughly before they returned it to me. This was my first time at this dealership and I'll be back. | Read Full Review
    3/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Westfork Chevron Car Wash Llc
    Great experience. Jose Rojas always take care of me. | Read Full Review
    3/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Felix Vergara
    Very friendly and quick to do a recall service for my Ram truck. | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Kenny Ruisi
    It was a great experience, the team helped me out tremendously and met everything i asked for and even called me back in to get me a lower rate and save me an extra $62 a month! Very happy with the team! | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Mr. E. Smith
    I called before I had my 2019 RAM 1500 towed in for service. I was told on the phone that they could look at it that same day (Thur). Only to find out they wouldn't be able to run diagnosis until next (Thur). I had to rent a car & I had to keep calling in for updates. Very poor communication from the service associate. Finally, 2 | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Christina Lopez
    Traded in my 2020 Wrangler for a new 2022 Compass Trailhawk and left very happy. Thank you to Jose Diaz and the rest of the team for a smooth process. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ nakeha baxter
    My salesman Neville A. was kind and knowledgeable. I had a great experience in purchasing my car. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Ezequiel Villamarin
    | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ D. J. (DJ Wood)
    Found a car on their website, but noticed it holy had one picture. A Black 2019 Ford Escape. Do I contacted the dealership and start messaging Yeyca Quintero. I first asked if she could locate the vehicle to make sure they had it in their parking lot, and ask if she could send me pictures of the vehicle. Next, I received 2 photos of | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Maria V
    My car needed a battery change, they replaced it as part of the guarantee. Costumer service was not bad, but they didn?t call me the day I supposed to receive a call to let me know the status of my car. | Read Full Review
    3/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ captronv
    Service department lacks customer service skills. When you walk in it feels like your bothering them. | Read Full Review
    3/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ captronv
    Service department lacks customer service skills. When you walk in it feels like your bothering them. | Read Full Review
    3/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ jiggajean
    Only reason I've come back and purchased 2 cars from you is because of Howard and Fernando treatment toward my wife and i. They have made the experience pleasant and honestly because of them my business will be with ATCDJR Pembroke pines. | Read Full Review
    2/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ VICTOR ABBONDANDOLO
    Everyone was so kind and helpful.. My service bill was affordable and on point, no surprises. The dealership was beautiful and spotless. | Read Full Review
    2/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ jiggajean
    Only reason I've come back and purchased 2 cars from you is because of Howard and Fernando treatment toward my wife and i. They have made the experience pleasant and honestly because of them my business will be with ATCDJR Pembroke pines. | Read Full Review
    2/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tawanna Dobson
    I was apprehensive about going to the dealership and I really wanted to handle the purchase of my vehicle online. Nevertheless, I ended up going to the dealership. My salesperson Ernesto, and the finance manager Roy made the experience a easy and painless process. Everyone that I encountered that was pleasant and accommodating. | Read Full Review
    2/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ psalas37
    Great service and very professional...plus my car was washed and vacuumed. Very Nice touch! | Read Full Review
    2/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ psalas37
    Great service and very professional...plus my car was washed and vacuumed. Very Nice touch! | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ William Santander
    EXCELENTE SERVICIO. COMPRE UN VEHICULO Y LA ATENCION FUE MUY BUENA. SON MUY AMABLES Y ATENDIERON MIS REQUERIMIENTOS DE UNA MANERA AGIL Y OPORTUNA. | Read Full Review
    2/26/2023 12:00:00 AM | Google
  • ★★★★★ Susana Martínez
    | Read Full Review
    2/26/2023 12:00:00 AM | Google
  • ★★★★★ Chris Pitera
    I brought my JL in for it's first oil change. The appointment was booked this past Friday at 8:30am. I would up leaving there at 11:45. Crazy to think an oil change would take over 3 hours. I was told upon checking in that 2 service professionals called out sick. My biggest gripe is that they should have notified me beforehand. | Read Full Review
    2/26/2023 12:00:00 AM | Google
  • ★★★★★ William Rivero (Riverowd)
    It was good ?? Do you like American cars? ???? | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Marc Dunn
    The lease on my 2020 Grand Cherokee was expiring. I decided to buy it because the vehicle was reliable, comfortable, operationally excellent and performed above average. The Service Dept was always professional and courteous, even when they were under staffed. a warranty item was addressed near the end of the lease, and although ther | Read Full Review
    2/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Christina
    I haven’t always had the best experience here but this time the staff made a good effort to take care of me. I went to the service area to repair a leak coming from the top of my wrangler. Although I wasn’t Jesus’ client he talked me through the process & was very friendly & honest. When I came back to do the repair Travis Henry hand | Read Full Review
    2/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Christina
    I haven’t always had the best experience here but this time the staff made a good effort to take care of me. I went to the service area to repair a leak coming from the top of my wrangler. Although I wasn’t Jesus’ client he talked me through the process & was very friendly & honest. When I came back to do the repair Travis Henry hand | Read Full Review
    2/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jason Cover
    Expensive and slow | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ rafaelgomez9
    Servicio y integridad profecionalidad y seguimiento al cliente, atencion y comprencion del cliente, satisfaction al 100% | Read Full Review
    2/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ marc_dunn
    The lease on my 2020 Grand Cherokee was expiring. I decided to buy it because the vehicle was reliable, comfortable, operationally excellent and performed above average. The Service Dept was always professional and courteous, even when they were under staffed. a warranty item was addressed near the end of the lease, and although ther | Read Full Review
    2/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ marc_dunn
    The lease on my 2020 Grand Cherokee was expiring. I decided to buy it because the vehicle was reliable, comfortable, operationally excellent and performed above average. The Service Dept was always professional and courteous, even when they were under staffed. a warranty item was addressed near the end of the lease, and although ther | Read Full Review
    2/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ rafaelgomez9
    Servicio y integridad profecionalidad y seguimiento al cliente, atencion y comprencion del cliente, satisfaction al 100% | Read Full Review
    2/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jefferson Sylla
    Great customer service this is my second purchase with auto nation. Trade in value was fair I was able to upgrade to what I wanted. | Read Full Review
    2/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Gabby
    The appointment was easy to make. Service and communication were excellent. My car was washed and vacuumed. Very satisfied. | Read Full Review
    2/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Gabby
    The appointment was easy to make. Service and communication were excellent. My car was washed and vacuumed. Very satisfied. | Read Full Review
    2/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ David B.
    Great experience all around! Kim and her team were great to work with. | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ George Maitland
    Do not trust their so called 125 point no worries inspection. Don’t know how they did it but i test drove a 3 year old vehicle checked for any leaks nothing. Purchased vehicle 6 days later brakes were noisy took to mechanic said cheap pads recently put on also noticed oil leak. Call Autonation was told take it to Chevy dealer. Three | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Donald Gunter
    Got my new to me 2020 ram 1500 here and was actually 10 grand less for same truck at diferent dealer. So far great expierence | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Mae Reams
    | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Terrell P.
    service dept is a joke. no one ever have answers… speaking with your advisory seems nearly impossible. updates on the vehicle is nonexistent. favorite lines are “let me check with the technician” and “i’ll have your advisor call you back (they never do)”. ALSO if you’re going to call, make sure you have 45+ mins free bc that’s how lo | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ wisforwilliam
    Received a safety recall notice in the mail, made an online appt for early Saturday morning. Arrived, waited about 15 mins until Service Advisor called my name, advisor said they couldn't do the recall work until later in the day until when the technician comes in later. He didn't want me to wait so he said I should reschedule, walke | Read Full Review
    2/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ wisforwilliam
    Received a safety recall notice in the mail, made an online appt for early Saturday morning. Arrived, waited about 15 mins until Service Advisor called my name, advisor said they couldn't do the recall work until later in the day until when the technician comes in later. He didn't want me to wait so he said I should reschedule, walke | Read Full Review
    2/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Carol Labarbera
    Brett made sure my deal was smooth and I was well taken care of. Great experience start to finish. | Read Full Review
    2/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Panaoffice & Service Llc
    Excellent customer care that made the whole buying experience easy | Read Full Review
    2/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Zion S
    Service is awful!!!! Slow working , and always giving me the run around. | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ David Rudolph
    | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Carol Labarbera
    Great experience. Brett handled my deal like a professional. love my car! | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ hgiacomelli
    Excellent customer service and no waiting time. My service advisor was great, thank you Beatriz. | Read Full Review
    2/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ hgiacomelli
    Excellent customer service and no waiting time. My service advisor was great, thank you Beatriz. | Read Full Review
    2/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dennis Brown
    Great service and fast. Matthew was very knowledgeable about my situation?. Explained everything very well and i knew exactly what the issue is? No gimmicks, just straight to the point . Which I like | Read Full Review
    2/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ SDD RR
    Buena experiencia, buen tiempo, entendieron mis necesidades. | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Goat Ship
    I dont mean oil changes, If you get service here, it's quite a frustrating process. You will need to schedule on a weekday, Mon-Thurs after 930am but before 3pm. Scheduling an appointment doesn't mean a whole lot, your vehicle will be seen when the actual technicians can get to it. It may be in a few hours, end of day, next day etc. | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★★ Jose Gonzalez
    The buying process at this dealer was outstanding. The sales people are great , friendly and honest. The problem with this dealer is the Service Department. The wait time is horrendous, the service advisors are hard to contact on the phone, they don't return messages or call you back. A normal oil change is over 2 hours even with an | Read Full Review
    2/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ iBassKing
    Yeyca Q was amazing and truly helped me out as much as she could! If anyone wants to get any car with no hassle, check her out! | Read Full Review
    2/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Devon Joseph (iBassKing)
    Yeyca Q was amazing and truly helped me out as much as she could! If anyone wants to get any car with no hassle, check her out! | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ LUIS MUNOZ
    Good customer service .the seller was fair and very cooperative. I will return to buy again. | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ iBassKing
    Yeyca Q was amazing and truly helped me out as much as she could! If anyone wants to get any car with no hassle, check her out! | Read Full Review
    2/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Antonio Arcia
    Called dealer spoke with Ryan at parts he said they can not look for parts if I don’t have vehicles VIN #. Well friends you guys just missed a buyer just for this dumb thing. Any other dealer or auto parts shop can look up for parts availability just by the vehicle model. ???? advice: it is always better to make it easy for customers. | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ Nuncio Di Mare
    I took my Jeep Cherokee 2020 for service and Alfredo was the Representative assigned. Alfredo did a "great" job, since the beginning, through the follow up keeping me informed and then when the service was completed. The time I spent during the service was relatively short and was good in general. | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ shunnmac
    My service advisor was great, but the length of time to get my truck back was not. | Read Full Review
    2/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ shunnmac
    My service advisor was great, but the length of time to get my truck back was not. | Read Full Review
    2/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Roberto Torres
    Job well done.. Thank you Matt L. Excellent Customer Services. | Read Full Review
    2/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leon Saiz
    Worst experience. I spent 4 hours there to get an oil change. When I was paying, they charged me for things they hadn't discussed with me. | Read Full Review
    2/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ yasset27
    I highly recommend this dealership, the service was amazing, they really exceeded the expectations I had | Read Full Review
    2/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alireza Mansoori
    Service advisor Customer Service Person delivered | Read Full Review
    2/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rtorre001
    Thank you Matt, Job well done.... Excellent customer service. thank you to Wash my wife Pacifica...lol... | Read Full Review
    2/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rtorre001
    Thank you Matt, Job well done.... Excellent customer service. thank you to Wash my wife Pacifica...lol... | Read Full Review
    2/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ yasset27
    I highly recommend this dealership, the service was amazing, they really exceeded the expectations I had | Read Full Review
    2/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edison Marquez
    | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ leonardo asprilla
    Mal servicio, lleve mi carro a servicio por garantia y lleva 4 semanas, los empleados le mienten a los clientes del estatus de sus carros ,muy aniti profecional, si hubiese leido estos comentarios antes no hubiese tomada la decicion de comprar en ese lugar un empleado se atrevio a decirme que el carro ya estaba adentro del taller y | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ corent68
    Worst experience EVER.I brought my car for a burst hose, and I got my car a month later. Also, they lost my car. How can you lose a vehicle which got tow? I had to go to the dealer and find my car. My car was never put in the system which it cause to lose a few days. When i got my vehicle back, they had broken a one of my hub cab for | Read Full Review
    2/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ corent68
    Worst experience EVER.I brought my car for a burst hose, and I got my car a month later. Also, they lost my car. How can you lose a vehicle which got tow? I had to go to the dealer and find my car. My car was never put in the system which it cause to lose a few days. When i got my vehicle back, they had broken a one of my hub cab for | Read Full Review
    2/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ wilmermoya
    Great service. Waiting room was clean and comfortable. Waiting time too long though for a service that wasn't anything major. It's nice that my truck got washed afterwards. | Read Full Review
    2/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ wilmermoya
    Great service. Waiting room was clean and comfortable. Waiting time too long though for a service that wasn't anything major. It's nice that my truck got washed afterwards. | Read Full Review
    2/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Arjona
    The service clerk was accommodating. My car was repaired very well | Read Full Review
    2/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Limpieza Pro Perú
    | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ raymond debasa 1
    Fui cambiar el aceite y cambiar la consola central y lo tuvieron tres semanas sin decirme nada y cuando la recojo no le habían cambiado el aceite .el servicio más malo que hay es este a mi me atendio el impresentable Través Henry | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Manny Alayon
    I recently purchased a Big horn at this dealership. I was skeptical because my past experience (5 years ago) was not a pleasant one. Right off the bat my experience with my Salesman Dexter and also the Manager was different. They worked with me to get the best price on my Vehicle that was several thousand below MSRP. I purchase | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ mishascupcakes
    Fantastic service per usual. Stan and Grace make it seamless. From my arrival to leaving with my car it was one hour! | Read Full Review
    2/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerry Zaporta
    Good attention, Felix has excellent communication skills and we know what was happening in every single step of the buying process. I would love come back for car services in the future | Read Full Review
    2/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerry Zaporta
    Good attention, Felix has excellent communication skills and we know what was happening in every single step of the buying process. I would love come back for car services in the future | Read Full Review
    2/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ mishascupcakes
    Fantastic service per usual. Stan and Grace make it seamless. From my arrival to leaving with my car it was one hour! | Read Full Review
    2/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Martha Lissabet
    This was my first visit to service my car and I received excelente customer service | Read Full Review
    2/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Martha Lissabet
    This was my first visit to service my car and I received excelente customer service | Read Full Review
    2/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Galt
    Jesus Martinez took great care of me and got my vehicle back to me quickly. Thank you | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ William van Tubbs
    The appointment was well organized even before we arrived. Lots of information per Email. When we got there, we didn't have to wait at all until someone was looking at our Jeep, reviewing initial finds with us and agreeing on a plan for the service. Matthew was our service guy. He really made the visit perfect. He was our main conta | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ Olga Nunez
    No complaints.....this is my 3rd purchase at this location and I have no complaints. | Read Full Review
    2/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jim Staudt
    Had an appointment to have a minor repair done. I arrived early for my 1130 appt, waited an hour to see a service advisor. An hour later I was informed that they had diagnosed the problem, and that I would have to leave my car for at least overnight and maybe longer to get the work done. When I complained that I had an appointment | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ Mickey Lilo
    Jesus is a great Service Advisor | Read Full Review
    2/6/2023 12:00:00 AM | Google
  • ★★★★★ Victor Martinez
    Had a good experience with them and my car is like new. My only issue was that it took longer than I thought to get my car back and I had to call multiple times in a day to get updates on my car. | Read Full Review
    2/6/2023 12:00:00 AM | Google
  • ★★★★★ George Maitland
    Buyer beware don’t believe the so called 125 point autonation inspection ploy. I’ve driven the 2.5 year old car they sold me 3 days been in the shop rest of the time | Read Full Review
    2/6/2023 12:00:00 AM | Google
  • ★★★★★ Juan miguel andino
    The service is lousy, very bad and they make fun of the client as if we were idiots, they are not interested in the client at all and they are not interested in solving the problem when it is a bit complicated, they prefer to do routine work | Read Full Review
    2/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Juan miguel andino
    The service is lousy, very bad and they make fun of the client as if we were idiots, they are not interested in the client at all and they are not interested in solving the problem when it is a bit complicated, they prefer to do routine work | Read Full Review
    2/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Antoinette
    No matter the reviews, customer service is still no better. So I will leave it at that. Will definitely NOT recommend this location. | Read Full Review
    2/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alejandro Perez-Anzola
    Exelente atención. | Read Full Review
    2/4/2023 12:00:00 AM | Google
  • ★★★★★ editoalvarez
    Service is Paramount here, always focused on what you need and to what’s best for you/vehicle | Read Full Review
    2/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Barbara Hernandez
    From start to finish it was a pleasure doing business here. My salesman Andrew was GREAT! Will definitely buy here again. | Read Full Review
    2/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ editoalvarez
    Service is Paramount here, always focused on what you need and to what’s best for you/vehicle | Read Full Review
    2/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Danielle Del Sol
    Prompt service and excellent communication. They try to get you in and out as quickly as possible. It?s unfortunate that you don?t get at least one free oil change when you purchase a vehicle anymore. I took in my new truck for suspected transmission problems as I?ve had 5 Rams before (still have 2 of them) and know at around 75k mil | Read Full Review
    2/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ngeorge927
    my appointment schedule was timely and my service advisor was friendly and knowledgeable | Read Full Review
    2/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ E Cruz Miami
    I made a schedule appointment for 9:15am ,,I arrive at the location at 8:30am, my vehicle was brought in at 8:50am for service, until I mention to the girl at the service adviser,,her name Karen,,skinny tall with alot of lack of knowledge about customer service, after I told her at 10:55 am,, what is going on with my vehicle,,she rep | Read Full Review
    2/1/2023 12:00:00 AM | Google
  • ★★★★★ Breal Madison
    The service department here leaves much to be desired. Communication is da*n near non existent, you have to continuously follow up with call after call after call. My SRT Hellcat durango sat from Aug 29 to Jan 28 without being started. Battery died, had to pay for it. Vehicle wasn’t washed before given back to me. Oh yeah, parts that | Read Full Review
    2/1/2023 12:00:00 AM | Google
  • ★★★★★ Leodan Alvarez
    All I have to say it's thank you. Great team and service. | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Tania Gonzalez Sanchez
    Great service and very quick thank you Matthew for everything! | Read Full Review
    1/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kristopher L Yepez
    Everyone was nice. Smiles on Everyone. Even at 7am they all had a great attitude. | Read Full Review
    1/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ luis lara
    This place is great if you want to drop off your car for service and never hear back. I've called 30 times and not one of my calls have been answered. You click on the sales line and they are very quick to respond. They have great customer service for sales but non-existent when you need to service the car they you bought from them. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Sarria
    | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ marc_dunn
    Professional, courteous and helpful. Got the work done, especially with the Finance Director Grace Giraldo. | Read Full Review
    1/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ marc_dunn
    Professional, courteous and helpful. Got the work done, especially with the Finance Director Grace Giraldo. | Read Full Review
    1/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Elizabeth Schwitzky
    I took my Jeep for oil change and other minor service today and like always am very happy with the way they treat me. The manager Darryl, the mechanic Jeffrey and Service advisor Travis Henry are amazing. Very professionals, honest and respectful people. | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Julio Mirandez
    Ram 1500 brand new truck with rear window leak . First repair on the dealer perform on December 2022 , second repair leak was even worse on January 2023 and now few days later leaks continues .unacceptable repairs very disappointing. Ticket number Ro 628416 and Ro 627761 Service advisor 2360 and 1536 | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Erick Diaz
    Zero star rating is what is actually deserved but beware to all customers with Auto Nations in Pembroke Pines fraudulent and corrupt service department with lack of integrity from the service director named Daryl Jones down to the service advisors, specifically Alfredo Ferrer, which is a clear reflection to the general manager for th | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ julio m
    Ram 1500 brand new truck rear window leak . First repair on the dealer perform on December 2022 , second repair leak was even worse on January 2023 and now few days later leaks continues .unacceptable repairs very disappointing. | Read Full Review
    1/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Erickdiaz815
    Zero star rating is what is actually deserved but beware to all customers with Auto Nations in Pembroke Pines fraudulent and corrupt service department with lack of integrity from the service director named Daryl Jones down to the service advisors, specifically Alfredo Ferrer, which is a clear reflection to the general manager for th | Read Full Review
    1/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ julio m
    Ram 1500 brand new truck rear window leak . First repair on the dealer perform on December 2022 , second repair leak was even worse on January 2023 and now few days later leaks continues .unacceptable repairs very disappointing. | Read Full Review
    1/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Erickdiaz815
    Zero star rating is what is actually deserved but beware to all customers with Auto Nations in Pembroke Pines fraudulent and corrupt service department with lack of integrity from the service director named Daryl Jones down to the service advisors, specifically Alfredo Ferrer, which is a clear reflection to the general manager for th | Read Full Review
    1/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Laguna
    Kim the Fleet Manager was amazing. She has been the absolute best experience I've ever had at a dealership. She did an excellent job in assisting me with my purchase of a 2023 Ram Limited 4x4. Kim also did an amazing job once my Ram arrived and finalizing all the paperwork. Excellent customer service and General Manager. Im a very s | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ tony sarduy
    HAVE HAD MY CAR FOR SERVICE GRAND CHEROKEE SINCE NOVEMBER 2022 and TODAY IS 1/24/23 AND THEY STILL HAVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my service writer is good but this DELAY HAS BEEN A NIGHTMARE !!!!!!!!!!!!!!!!!!!!!!!!!!! IF YOU ALL READ I WANT MY CAR BACK !!!!!!!!!!!!!!!!!!!!!! next will be channel 7 to see why this delay !!!! | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Garcia
    What an amazing experience! They took me home while my car was serviced and picked me up when my car was ready. Best experience I've ever had at any AutoNation in my life. 10/10 | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Salvatore Russo
    Great service, couldn’t be any happier. | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Luisfaedo
    Great service and great customer service during the visit. I highly recommend this place for any work on your car. | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Luisfaedo
    Great service and great customer service during the visit. I highly recommend this place for any work on your car. | Read Full Review
    1/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ redchago
    Great attention to detail, excellent information, very helpful on details relating to the car and buying process in my first 2022 Renegade Latitud purchase. | Read Full Review
    1/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ redchago
    Great attention to detail, excellent information, very helpful on details relating to the car and buying process in my first 2022 Renegade Latitud purchase. | Read Full Review
    1/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Bermudez
    Was taken in quickly, I set appointment up on line was quoted around $250 by time service writer came to me he had almost $800 worth of service with recommended service items. I cut most of it off I felt most of the items were unnecessary at the time. When I asked about a possible warranty item the service writer said i needed to set | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ avilla22
    Horrible customer service. The hold times is one thing but the fact that they never get back to you is another. It seems as if they are lost when you are inquiring about the status of your vehicle. | Read Full Review
    1/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ avilla22
    Horrible customer service. The hold times is one thing but the fact that they never get back to you is another. It seems as if they are lost when you are inquiring about the status of your vehicle. | Read Full Review
    1/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alan
    Excellent vehicle maintenance! They do the work requested, timely, and within our budget. The service advisors are all very cordial and helpful, especially Jesus Martinez and Mat Luetjen. Kudos to AutoNation! | Read Full Review
    1/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alan
    Excellent vehicle maintenance! They do the work requested, timely, and within our budget. The service advisors are all very cordial and helpful, especially Jesus Martinez and Mat Luetjen. Kudos to AutoNation! | Read Full Review
    1/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dwaine Murray
    Good evening, The customer service person, I believe her name was Kristin was awesome! She communicated throughout both visits and explained in detail next steps, duration and diagnostic. My one concern is when I came in for an oil chain, I asked about my breaks. I was provided the break check (on paper) and verbally reflecting ALL | Read Full Review
    1/15/2023 12:00:00 AM | Google
  • ★★★★★ Armando Rodriguez
    I'm retired and living modestly on my social, had I been warned that changing the small secondary battery and an AC filter would cost me more than $600 y would have declined the offer. I still have a few prepaid services here, but otherwise I would not return here. | Read Full Review
    1/15/2023 12:00:00 AM | Google
  • ★★★★★ Armando Rodriguez
    I'm retired and living on my social, had I been warned that changing the small secondary battery and an AC filter would grow into a more than $600, I would have certainly declined the offer. | Read Full Review
    1/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ ghra2001
    Great attention to detail, excellent information, very helpful on details relating to the car and buying process, very honest and kind. always available to provide information and clarification about the deal. Entire process was so fast, and they complied with everything that I was told. | Read Full Review
    1/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ john battle
    | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ ghra2001
    Great attention to detail, excellent information, very helpful on details relating to the car and buying process, very honest and kind. always available to provide information and clarification about the deal. Entire process was so fast, and they complied with everything that I was told. | Read Full Review
    1/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gabby
    Great experience!!!! Daryl Jones costumer service a 10 plus! Big improvement in this department. keep working to make a difference. | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Milla Eugene
    Car was in for two weeks due to shifter not working. Alfredo helped me out so much. He communicated with me throughout your the whole time. They fixed my car, serviced it and washed it for me. I appreciate the team there. | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Gabby
    Great experience!!!! Daryl Jones costumer service a 10 plus! Big improvement in this department. keep working to make a difference. | Read Full Review
    1/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Luis Faedo
    Great experience and service. We have no complains from this visit. | Read Full Review
    1/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tommy L. Louisville
    | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Hille
    Worse experience ever. Awful. I will never go back. | Read Full Review
    1/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ MelissaMunoz1
    I’ve purchased several vehicles from this dealership and it’s always been such a simple and fun experience. I would recommend this dealership to anyone in the market for a new or used car! Amazing service! | Read Full Review
    1/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ MelissaMunoz1
    I’ve purchased several vehicles from this dealership and it’s always been such a simple and fun experience. I would recommend this dealership to anyone in the market for a new or used car! Amazing service! | Read Full Review
    1/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ migue94.glez
    It is the best option for service that you can get they are really nice people. | Read Full Review
    1/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ migue94.glez
    It is the best option for service that you can get they are really nice people. | Read Full Review
    1/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Roman
    Left my car there a few months ago and was treated with the worst customer service from the service department. Had to rent a car to drive there to get updates and get corporate involved. I left my car there for service again 2 weeks ago, I call for updates and no one answers me. Literally being left in limbo and being hung up on con | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Vincencio Maya Briceno
    My First Time on the service department , Buying the Car was a Good experience, going to service not so good, I usually compare with other dealers and on this case this was the first time that I came to AutoNation for service and they try to charge me even when I prepaid all the services also they didn't wash the car, the other deale | Read Full Review
    1/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Desiree Perez
    Carlos and Hasiel were absolutely amazing. Thank you for all you did for me and my family to find our dream car!!! Your patience throughout the whole process was exceptional! I cant Thank the team enough!! | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Munoz
    I’ve purchased several vehicles from this dealership and it’s always been such a simple and fun experience. I would recommend this dealership to anyone in the market for a new or used car! Amazing service! | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ eddie rodriguez
    Absolutely horrible service. Turned in my vehicle on a Monday to get serviced for the check engine light and was told it’ll be ready by that Wednesday. Throughout this time I did not receive any updates and I had to keep calling and I kept being put on hold. So I show up Wednesday to pick up my vehicle and they say the mechanic didn’ | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Gatorphan
    Do you want a headache? Do you want to be lied to by the service manager? Do you want excuses for why back service items haven’t been completed? This is the place to go, and by go, I mean drive over to speak to someone to have them lie to your face because the obnoxious staff won’t even answer the phone. Need a simple diagnostic? Dro | Read Full Review
    1/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michael Roman
    Left my car there a few months ago and was treated with the worst customer service from the service department. Had to rent a car to drive there to get updates and get corporate involved. I left my car there for service again 2 weeks ago, I call for updates and no one answers me. Literally being left in limbo and being hung up on con | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Tom Joyce
    Worse service center I have ever been to. Dropped off my truck for a oil change and to repair my driver side door handle at 8:00AM. By 3:30PM I still have hadn't received a call that my vehicle was ready nor an update as to the status. I called the service center for 45 minutes with no answer. When someone finally answered I was told | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Pamphile
    Autonation is the best place for your services and repairs. staff is amazing!! | Read Full Review
    1/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rich Goos
    Great experience from the time I walked in the door until I left with my new vehicle. | Read Full Review
    1/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jamie lee Pamphile
    Autonation is the best place for your services and repairs. staff is amazing!! | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Gregg Delgado
    Took too long for service. | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Joan Siedel
    Easy experience, no haggling, friendly people and happy with my car | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Arek Pers
    I purchased new car at this dealer and can say nothing but p[positive words about it. Joseph is very nice, polite and helpful person. I would decently recommend this place | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Bridge
    Stan made my first car purchase a breeze. He was very helpful and made my first experience a real pleasure. I would recommend to anyone who is looking to purchase a car. | Read Full Review
    1/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alejandro Berrios Duarte
    The sales man Hasiel made my car buying experience amazing !! Any questions asked about the car he knew the answer to without a doubt I would highly recommend anybody to come to this dealer & work with him . Overall he exceeded our expectations no complaints at all ! Thank you Hasiel | Read Full Review
    1/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Bridge
    Stan made my first car purchase a breeze. He was very helpful and made my first experience a real pleasure. I would recommend to anyone who is looking to purchase a car. | Read Full Review
    1/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Robert Robayna
    The worst service dept I have ever taken my car to. Do yourself a favor and go somewhere else. It took 13 calls this afternoon to get someone to answer. The person who answered was not in service. After 5 more attempts by this person internally. She said all she can do is send the manager an email. She suggested I go in person to get | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Ronald Caraza
    Very satisfied | Read Full Review
    1/1/2023 12:00:00 AM | Google
  • ★★★★★ Tehran Owens
    Everything went well Kim my salesman was great. And grace in finance department was Awesome | Read Full Review
    12/31/2022 12:00:00 AM | Cars.com
  • ★★★★★ I dream 392 Wide body srt
    Excellent Service they were not pressuring you to get a car. They worked with you . Vyron Ollivierre Sales Associate ???????????????????? | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ cohleen nottingham
    Every staff member was knowledgeable, efficient, and very pleasant to deal with. We feel we got a fair deal on our trade in as well! | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Mootii Abdii
    The worst dealer. I wish I can give them zero...?? | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Adams Rosales
    | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ Cindy Castrillon
    Johnny Robles and Fernando the financial manager were excellent! My purchasing experience was smooth and easy and they met all my needs. They were very attentive and I was out with my new Jeep Wrangler in no time. I am in love with my car and everything about the whole experience. This is my 3rd car from this location and it?s for a | Read Full Review
    12/29/2022 12:00:00 AM | Cars.com
  • ★★★★★ Robert Frame
    Matt was Very pleasant and cordial in dealing with the customer. | Read Full Review
    12/28/2022 12:00:00 AM | Cars.com
  • ★★★★★ Nico Abreu
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Eliu Garcia
    They waste my time...3 hr and half for charge the oil | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Jalfonso
    Horrible experience, left without having service completed. Arrived early to my appointment, was asked if I was waiting for vehicle or leaving. Confirmed I was waiting and was told it would be an hour and a half. Two and a half hours later, vehicle had not even been touched and no one there had any idea of what was going on. Super un | Read Full Review
    12/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Josephtaylor1968
    Worst Dealership ever. Took forever to fix my car. I was so pissed off they were taking such a long time. I went and bought a new car. | Read Full Review
    12/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jalfonso
    Horrible experience, left without having service completed. Arrived early to my appointment, was asked if I was waiting for vehicle or leaving. Confirmed I was waiting and was told it would be an hour and a half. Two and a half hours later, vehicle had not even been touched and no one there had any idea of what was going on. Super un | Read Full Review
    12/27/2022 12:00:00 AM | Cars.com
  • ★★★★★ Ruben Rodriguez
    They don't know how to serve the public., They never do me a good service, I always ask them to wash my truck and they always forget. I left my car at 10:30 a.m. and I went to look for it at 5:30 pm . It arrived and it tells me this ready to pickup , and they put it in the workshop for 1 more hour and they hadn't done anything?. the | Read Full Review
    12/27/2022 12:00:00 AM | Cars.com
  • ★★★★★ Josephtaylor1968
    Worst Dealership ever. Took forever to fix my car. I was so pissed off they were taking such a long time. I went and bought a new car. | Read Full Review
    12/27/2022 12:00:00 AM | Cars.com
  • ★★★★★ Robyn
    I come here for service. So far I have no complaints. They are friendly and attentive. | Read Full Review
    12/26/2022 12:00:00 AM | Cars.com
  • ★★★★★ Gutiera22
    This place is terrible. Customer service takes too long and is rude. The tech work was great as usual, but a simple repair such as a battery change took 3 days. Also, I had to rent a car to go to work and paid with my own money because the advisor Alfredo didn’t care about coordinating with the warranty company for this service. I wa | Read Full Review
    12/26/2022 12:00:00 AM | Cars.com
  • ★★★★★ Gutiera22
    This place is terrible. Customer service takes too long and is rude. The tech work was great as usual, but a simple repair such as a battery change took 3 days. Also, I had to rent a car to go to work and paid with my own money because the advisor Alfredo didn’t care about coordinating with the warranty company for this service. I wa | Read Full Review
    12/26/2022 12:00:00 AM | DealerRater
  • ★★★★★ Timothy Garfield
    Dropped my Jeep off for a recall covered by warranty. The service advisor was knowledgeable, friendly, and helpful. However, it took an hour just to drop my Jeep off and just under an hour to pick it up. Very inefficient. | Read Full Review
    12/25/2022 12:00:00 AM | Google
  • ★★★★★ Dwayne Brown
    Excellent service, staff were great and very knowledgeable about their products. | Read Full Review
    12/24/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jeff Stewart
    Had a 7:00am appt for a quick software recall. Was quoted 45 minute wait when booking appointment. Got there at 7. There was one service advisor. Didn't get checked in with advisor till 8:00am. Didn’t get car back until 12:15. Don’t know why I keep coming here. Service is very sub par. Lots of angry customers waiting to get checked i | Read Full Review
    12/24/2022 12:00:00 AM | Google
  • ★★★★★ Ronald Caraza
    I can say that it was very good, in the service area and in the sales area. Both the seller and the financier were very friendly and helpful. | Read Full Review
    12/23/2022 12:00:00 AM | Cars.com
  • ★★★★★ Damion Senior
    My experience was great although i felt the communication between myself and service tech could of been better. Overall flawless process and amazing customer service. | Read Full Review
    12/23/2022 12:00:00 AM | Cars.com
  • ★★★★★ Francisco Gonzalez
    Mr. Daryl Jones helped me with my Jeep compass. His urgency with my issues was his first priority. I personally thanked him for his actions. THANK YOU, I'm very happy with the results. THANK YOU AGAIN!! | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ mario moreira
    NO SOY DE LOS QUE DEJAN COMENTARIOS PERO QUIERO AYUDAR A LOS DEMÁS PARA QUE NO CAIGAN COMO YO CAÍ****POR FAVOR NO HAGAN NINGÚN NEGOCIO CON ESTE CONCESIONARIO DE CARROS,*** Muy mala atención al cliente,te quieren cobrar paquetes que si tú no lees el contrato te los incluyen sin tu autorización,me estaban cobrando 3 paquetes y me sacar | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Carolyn Betancourt
    worse place to take your car for service even with guarantee and/or platinum guarantee. Awful customer service and every time you ask a question they dont know the answer to anything. Worse experience ever!!! | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Evil Eye Fishing
    AutoNation Dodge was a great experience. Alfredo, my service advisor, was very thorough and made sure everything was done right. My vehicle was cleaned and running so much smoother after my service. | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Pedro Majlat
    Well taken care of and timely service. Will continue to service my car here. | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Jason James
    | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Rafael Gomez
    Realmente un servicio muy professional y amable de todo el personal y en especial del Sr Alfredo. | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Madison Disson
    Highly recommend working with Stan for all of your car buying needs! He was transparent throughout the process and made sure to answer all of my questions and explain the details behind any of my concerns. He made the whole transaction simple and time efficient. If you’re in the market for a car, go see Stan. | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ kwmadison11
    Stan made the car buying process an easy one. He was honest and kind throughout the deal. The facility is nice and the employees are all welcoming. Happy with my choice in purchasing a vehicle from AutoNation Pines. | Read Full Review
    12/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ kwmadison11
    Stan made the car buying process an easy one. He was honest and kind throughout the deal. The facility is nice and the employees are all welcoming. Happy with my choice in purchasing a vehicle from AutoNation Pines. | Read Full Review
    12/21/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jeff
    Almost impossible to get in touch with anyone from service department by phone. I tried calling to check on status of vehicle. It took over 30 minutes before I finally got someone from appointments to answer. I was put on hold for over 20 minutes, had to hang-up and call back. | Read Full Review
    12/21/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jeff
    Almost impossible to get in touch with anyone from service department by phone. I tried calling to check on status of vehicle. It took over 30 minutes before I finally got someone from appointments to answer. I was put on hold for over 20 minutes, had to hang-up and call back. | Read Full Review
    12/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ James Sanders
    We drove in from out of town to pick up my wife’s new Jeep. The buying process didn’t take too long, the staff were very professional, friendly, and personable. We would absolutely consider returning to purchase future vehicles from Auto Nation Dodge! My only complaint is that there was a chip in the paint that went unnoticed befo | Read Full Review
    12/20/2022 12:00:00 AM | Google
  • ★★★★★ John Erick Martinez G.
    Excellent services. All staff are good people. | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Jacqueline Wright
    | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Juan Riobo Garcia
    Great Customer service. They provide an excellent service. Giving you the best and fast solution. | Read Full Review
    12/17/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jr R bles
    I came for an oil change, and they provided me outstanding service, timely as promised, and they returned my car clean and shining. Ask for Jesus; that's the guy! | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Blanco
    Such a professional place. The people are great and attentive! Had such a bad experience at another dealer and they came in and helped me resolve the issue the other dealer couldnt | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Chris Bednar
    I purchased a new RAM truck, when I went to pick it up it had 89 miles on it. The dealer was ok to work with. They did a terrible job in delivering my vehicle. It had black spots on the roof and has footprints from kid all over the seat. The navigation system already addresses loaded into it and driving home it kept trying to take me | Read Full Review
    12/14/2022 12:00:00 AM | Google
  • ★★★★★ captheat
    I purchased a new RAM truck, when I went to pick it up it had 89 miles on it. The dealer was ok to work with. They did a terrible job in delivering my vehicle. It had black spots on the roof and has footprints from kid all over the seat. The navigation system already addresses loaded into it and driving home it kept trying to take me | Read Full Review
    12/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ captheat
    I purchased a new RAM truck, when I went to pick it up it had 89 miles on it. The dealer was ok to work with. They did a terrible job in delivering my vehicle. It had black spots on the roof and has footprints from kid all over the seat. The navigation system already addresses loaded into it and driving home it kept trying to take me | Read Full Review
    12/14/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer Moore
    Thank you Pierre, Matt, Kristen and Jesus for helping me out the other day. My vehicle is working great. The people above made sure that my car was fixed to my satisfaction and I appreciate that. It’s like a family and they take good care of me | Read Full Review
    12/13/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer Moore
    Thank you Pierre, Matt, Kristen and Jesus for helping me out the other day. My vehicle is working great. The people above made sure that my car was fixed to my satisfaction and I appreciate that. It’s like a family and they take good care of me | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Luis Cardona
    | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Becky Sanders
    Armando was amazing! He helped me get what I wanted and kept me updated throughout the whole process while we waited for my new Jeep to arrive at the dealership….and I was 4 hours away. Spectacular Service. | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Steven Rosario
    I entered the dealer just to look at a 4xe Grand Cherokee, and as soon as I entered i felt welcome, i was getting a welcome greeting from everyone, and not a pushing feeling but and honest welcome. It was such a great experience I ended up leaving with a Wagoneer. Thank to my Sales person Carlos Galo. | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Curtis knight jr
    The service department gave me outstanding customer service. What impressed me was when the manager went into full action and call everybody to the front. Service advisor gave me outstanding service and made me walk away with a smile. | Read Full Review
    12/12/2022 12:00:00 AM | DealerRater
  • ★★★★★ Curtis knight jr
    The service department gave me outstanding customer service. What impressed me was when the manager went into full action and call everybody to the front. Service advisor gave me outstanding service and made me walk away with a smile. | Read Full Review
    12/12/2022 12:00:00 AM | Cars.com
  • ★★★★★ Miguelangelangarita
    personalized attention speed of work quality of work friendly staff high quality facilities, efficient customer transport. | Read Full Review
    12/11/2022 12:00:00 AM | Cars.com
  • ★★★★★ Miguelangelangarita
    personalized attention speed of work quality of work friendly staff high quality facilities, efficient customer transport. | Read Full Review
    12/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ Andres Vasquez
    | Read Full Review
    12/10/2022 12:00:00 AM | Google
  • ★★★★★ jodylawrence
    Service Team is never properly staffed and there is always a significant wait to get checked in and to drop your car for service or Oil Change. The service of getting ride to yo months ur office is hit or miss and it's really a flip of the coin. When I dropped my vehicle off for service they said their driver wasn't working that day | Read Full Review
    12/10/2022 12:00:00 AM | DealerRater
  • ★★★★★ JDA
    This is the worst dealership I’ve ever had to deal with. Took my work truck for over heating, it took a week to get it diagnosed for a hose? After 3 weeks they claimed they ordered the wrong hose. After 6 weeks without getting an answer I stopped by, the truck was ready no one contacted me. The service rep did not work there anymore. | Read Full Review
    12/10/2022 12:00:00 AM | DealerRater
  • ★★★★★ jodylawrence
    Service Team is never properly staffed and there is always a significant wait to get checked in and to drop your car for service or Oil Change. The service of getting ride to yo months ur office is hit or miss and it's really a flip of the coin. When I dropped my vehicle off for service they said their driver wasn't working that day | Read Full Review
    12/10/2022 12:00:00 AM | Cars.com
  • ★★★★★ JDA
    This is the worst dealership I’ve ever had to deal with. Took my work truck for over heating, it took a week to get it diagnosed for a hose? After 3 weeks they claimed they ordered the wrong hose. After 6 weeks without getting an answer I stopped by, the truck was ready no one contacted me. The service rep did not work there anymore. | Read Full Review
    12/10/2022 12:00:00 AM | Cars.com