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Napleton

Napleton's South Orlando Chrysler-Jeep-Dodge

★★★★★(902)read reviews
1460 E Osceola Pkwy, Kissimmee, FL 34744
(407) 624-4362 Ask About Our Service Specials!
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Coupons

  • VIEW
    Save on Brake Pad or Shoe Replacement! Click for details!
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    Get a Battery Charging System Test - click here for details.
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    Service Your Vehicle with Savings on a Multi-Point Inspection
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    Service and Parts Special Click for details!
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    $15 Off Battery Replacement
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    2 Full-Synthetic Oil Changes for $130*
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    Service Your Vehicle with Savings on a Cooling System Service
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    15% OFF MSRP on Select Accessories and Peformance Parts
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    Service Your Vehicle with Savings on a Air Conditioning Check
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    Service Your Vehicle with Tire Rotation Offer - click for details
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    Get up to a $50 Discount on ServiceClick for Details
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    Tire Rebates For a Limited Time click here for details
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    Save on Wheel Balances and Tire Rotations!
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    Four Wheel Alignment Offer, Click Here for Details!

Map & Directions

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Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:30 am - 05:00 pmSun: Closed
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Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
Stick with the Specialists!
Napleton's South Orlando Chrysler-Jeep-Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.

Call us today at (407) 624-4362 !
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs:
  • - Oil change
  • - Multi-point vehicle inspection
  • - New tires
  • - Brake service
  • - Tire rotation
  • - And much more!
Click the view coupons link below for current service specials, oil change coupons, tire rebates and other money-saving offers.
Call Today (407) 624-4362!

Napleton's South Orlando Chrysler-Jeep-Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Call Napleton's South Orlando Chrysler-Jeep-Dodge today at (407) 624-4362 to learn more

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Customer Reviews

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  • ★★★★★ Jesse ruiz
    Jose from service helped me out, did a walk in for an oil change and I was in and out real quick. Thank you for the speedy service! | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Carla Oliveira
    Thank you Jose for always taking great care of my car | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Steven Sepulveda
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Delvys Hernandez
    Gracias José, por tu ayuda. Súper Amigable. Le recomiendo que pregunten por el para su servicio the carro. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ erica cisneros
    Jose was amazing and fast and really awesome | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Ayman Hanna
    Today 04/23 I did my service in the morning with professional tem ..and I have to thank Mr.Jose he did an excellent and professional work at the location..thank you Jose again..thanks all for your. Hanna | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Royston Persaud
    José took care of me and he did a really good job. I was pleased with my service. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Jose Manuel Baez
    José Rodríguez Exelente servicio | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Royston Persaud
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Maureen Teixeira
    Eric and Javi were amazing! Professional, informative and they were incredibly patient with us. I definitely recommend them, they made the car buying experience so simple! | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ BIG JERZEY
    I went here with my 21 Ram 1500, was scheduled for 2 recalls. Chose to go here as it is a whole lot closer than where i purchased it. Spoke to tech about another issue that i have had for a long time and that is fueling the truck. No matter what it takes 20 mins plus to fill it up. Put the nozzle in and goes for 1 to 2 secs and pops | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Leslie Welter
    Jose was simply wonderful and I will be asking for him in the future | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Camila marie
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Yandel Marrero
    Thanks Nate Torres for great service. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Ing Francisco Garcia D
    Tuve una excelente experiencia en el área de servicio de Napleton’s South Orlando Chrysler Dodge Jeep Ram, especialmente gracias a la atención de José Rodríguez. José fue muy profesional, claro y honesto durante todo el proceso. Me entregó el diagnóstico detallado de mi vehículo y me explicó todo con transparencia, sin presiones. Ad | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Mariana Melendez
    Simplemente me hizo mi día muy atento, fue una día muy agradable me voy felizz. Con el servicio de mi carro gracias José | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Jensy C
    Had a great experience sale guy Martin was outstanding. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Lizmar Diaz
    Martín was really helpful and I am glad he was the one who help me. This is the second time he helped me buying a vehicle and I would come back to him again. Thank you to Luisa as well for always helping. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Heaney
    First time to Napleton for service on my Ram. Quick service. Service advisor Jose Rodriguez was provided clear communication and answered all questions I had in short order. Will be back! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ April Remmey
    Great experience! Nate was my service advisor, he was beyond phenomenal. Professional, clear, and quick. Highly recommend and will be returning! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Nelson Henriques
    Again amazing customer service, Jose Rodriguez was very professional and polite, thank Jose for the great customer service. I highly recommend this place | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Mercado
    Nate was amazing! We thought we had made an appointment but it didn’t save in the system. He still took us in and was able to get all the information from our warranty in minutes. They did the oil change and the tire rotation. Thank you so much Nate! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Johnathan Mohammad
    Had a good experience. Jose helped me get in and out with an oil change. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Nabil Boromi
    I bought a brand new 2025 Dodge Charger EV on May 28th, and this has been one of the worst experiences I’ve ever had with a dealership. Since purchasing the car, I’ve had to bring it in four times, and three of those visits were for the exact same issue — an electrical failure where all the lights come on and the car won’t even start | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ R W
    Napleton is a terrible dealership.Waited months for a phone call that never happened on a warranty repair. Had to go to Central Florida Dodge 4 warranty repair a way better dealership | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Angela Hildebrand
    Ron was the best | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Angela Hildebrand
    Ron was fantastic! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Edgar Lopez
    Martin muchas gracias. Buen servicio Lo recomiendo! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Figueroa
    Really nice customer service thanks | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Mario Santos
    Jose Rodriguez | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Jose A. Mejia
    José Rodríguez Excellent servicio. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Ramos
    Yerik PalacioHe greeted us warmly and professionally. He was knowledgeable and skilled, but above all, helpful and always proactive in responding to our needs. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ T. Kae
    Dj did amazing | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Kay Hall
    DJ was the best!! Highly recommend! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Eudo Cordova
    Supreme service | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Luis Figueroa
    | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Yasiel Hernández
    Angel was fantastic, thank you to kohlin and manager as well. Easy and simple process | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Joseph
    2nd car I got from Edwin, great service, great person | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Schwinn
    Jose helped me with my oil change and gave me an excellent customer service. Definitely recommend! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ John Bailey
    I had an outstanding experience getting my Jeep serviced, and I want to personally recognize Jose Rodriguez for the exceptional customer service he provided. From the moment I arrived, he was professional, patient, and genuinely kind. He took the time to answer all of my questions without rushing me and made sure I felt comfortable a | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Mauricio Londono
    Buen servicii | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Sam Coleman
    Great service from Nate. Napelton dealership earned my business for good. 10/10 | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Christopher
    Great to deal with!!!! Manuel was awesome! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ G M
    Bad experience, I don’t recommend this place…be aware about red flags and trust ur instincts. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Windys Pena
    Had a great experience please ask for christian he is the best sales rep gave us the best deal and really exceeded all of our expectations!!! Every one here is amazing and they treated us amazing !! Thank you | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Ramiro Vega
    I bought a 2023 Chevy Silverado in very great condition. The salesman Christian was very great and explained every features about the car. Great customer service I would recommend him I will be recommend him to my family. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Brian Rosario
    Came in for a oil change, Jose Rodriguez checked me in and explained the whole process and helped me save with their plan | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Jesus Manuel De La Cruz
    Thanks Jose Rodriguez. Great job | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Willie Sapp
    Jose was great. I was able to get my oil changed and jose took great care of me. Thanks bro | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Alejandro Palma
    Excellent customer services Mr. Rodriguez … please keep up the good work | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ CC Woods
    Nate was a great big help with me with my 2023 dodge Ram. I will definitely be back in the future to continue getting maintenance on my truck | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Francisco Gonzalez
    Buena atención x José | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Alicia Linares
    Nate was great ! excellent customer service!! ?? | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Rodriguez
    Edwin is an amazing salesperson he’s very trustworthy and patient and will do his best to get you a good deal. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Krystal Matteson
    Frank was amazing as well! Talked me through everything and made it easy to understand. Thanks again | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Yenny Rangel Parra
    José Rodriguez excelente atención muy amable ?????????????????? | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Aviance Sanchez
    Great service and made the whole process as quick and easy as possible! Definitely recommend. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Miranda Richie
    So recommended. Dj was so helpful. He dropped the car for me at home On his day off. The whole business is so kept well and they know their job very well. Management is awesome. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Teresa May
    Awesome staff!!! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Eli h
    Jose nos atendió con un cambio de aceite u filtros para nuestro carro y si servicio fue increíble ???? | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Hamza Hamour
    Jose at the service department was amazing, they offered me the shuttle service that helped me a lot finish work nearby. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Gilmarie Martinez
    Excelente el trato, muy amable, y entendió todas las necesidades que le presentamos. Excelente servicio ! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Samuel D Rangel
    Jose Rodriguez thank you for you helpfully service today really appreciate that you do for me and my jeep thank you so much | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Chacin
    I dont recommend this place at all, cars are used and in very bad conditions, with damaged cars. And they have "certified cars" meaning that they are in good conditions and ready, but in reality its the opposite.The car I bought had 80,000 miles on it and it was used and cant function in just a years use, the car was a dodge grand c | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ chuck3335
    I want management at Napleton CDJR Kissimmee to address this publicly, because what happened here is exactly what out-of-town buyers worry about. I worked with Angel on a trade-in and purchase. To his credit, he presented himself as on top of things and honest while we were structuring the deal. Before I ever got in the car, I was ve | Read Full Review
    4/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ chuck3335
    I want management at Napleton CDJR Kissimmee to address this publicly, because what happened here is exactly what out-of-town buyers worry about. I worked with Angel on a trade-in and purchase. To his credit, he presented himself as on top of things and honest while we were structuring the deal. Before I ever got in the car, I was ve | Read Full Review
    4/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ Joshua Peterside
    Nate- gave me a great experience coming to the service department | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ john fucci
    Thank you Jose for the exceptional service! | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Johnbern Thomas
    I have a very good treatment with Nate thanks man. And keep it up! Your service was appreciated. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Rlaph
    Excellent service | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Unitee Cordero
    Yerik Great Service worked with us to get what we wanted | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Raul Ortega
    Excelente atencion y ayuda por parte de Christian y todo su equipo de Napleton Chrysler pude conseguir el carro familiar que necesitaba | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Teodalys Cañizalez
    El Sr eduin muy buena persona me tendió súper bien agradecido no solo un vendedor un buen amigo | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Mr. Ill
    Martin help me out Good guy | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Dale Ali
    Excellent service ?? Edwin Cabrera Thank you ?? | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Marvin Martinez
    Jose was courteous and informed me with everything that was going on with my vehicle. Good customer service. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ MAIKOL OROPEZA
    Excellent service, Adrianna was very kind | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Shelley Brunson
    Nates the man. Great experience | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Felice Ferri
    Excelente atención y servicio. Gracias José Rodríguez | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Vernique Arjune Bridgepaul
    Always good, prompt service. Jose Rodriguez was very polite, prompt and offered the best service and information. Always a pleasure coming to Napleton to get my services done. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Carla Paola
    Absolute great service from Jose. Really happy with the team as well! Definitely coming back | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Olita Spearman
    Jose was very nice! His service was excellent. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ JENNY SUAREZ
    Excelente atención ..!!! Recomendado me fui feliz con mi camioneta | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Paula Parker
    Jose thank you wonderful job as always | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Rodricka Carter
    Customer service 10/10! Be sure to ask for Jose!! The only dealership I have service my car! I’m in and out every time! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Jared Lawrence
    Thanks you Jose for your excellent service | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Ingrid mansoori
    Jose Rodriguez provided outstanding customer service. He was thorough, easy to communicate with, and took his time to answer any questions. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Andrés Gallego
    Excellent attention thanks jose Rodriguez | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Tru Wells
    I purchased a vehicle from Napleton Chrysler Jeep Dodge Ram on Saturday, and within a day of driving it, the check engine light came on. I returned to the dealership on Wednesday expecting the issue to be properly diagnosed and fixed. Instead, I was there from 9:00 AM until approximately 3:30 PM with no real resolution. I was not pr | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Airton Machado
    Pessima loja, vendedores mercenarios nao sao capaz de cumprir o que eles mesmos colocam na proposes de venda! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ stefano tony
    Great service from Jose, the oil change was faster than I imagined. I recommend it. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Nadine
    I bought my car here. I really recommend them highly. They will work it out for you the best they can. Giving 5 star because they deserve it. Dj was who helped me with my car So recommended. Certainly for future new car i will come to them. The manager named Aaron was the best. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Mike E
    Shout outs to salesman Manny and Christian, Jose at service, and general manager Moe…came in for a trade in, for what became our fourth purchase at Napleton. Won’t lie, started a little rocky….BUT Moe legit took care of his people, the dealership and the deal. In the end we were very, very happy, and anything that went “wrong” in t | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Gregorie AshbyRosado
    I came in for service to my vehicle and Nate Torres help me and explain every step of the way . I highly recommend him | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Livan Cardentey
    Service advisor Nate Torres did great! Thanks for you attention and time | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ T.W
    I purchased a 2019 Mercedes-Benz A220 from this dealership on 04/04/2026 for approximately $22,000. Within one day, the check engine light came on. I returned on 04/08/2026 at 9:00 AM and remained there until 5:10 PM. I was not provided with a proper diagnostic report, clear explanation, or proof of repair. The salesperson Christian | Read Full Review
    4/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ Giordano Jeremias Abreu
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Daylenys Veloz
    Alvaro .. maravilloso .. muy amable y muy complacidos con su servicio.. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Tru Wells
    I purchased a vehicle from Napleton Chrysler Jeep Dodge Ram on Saturday, and within a day of driving it, the check engine light came on. I returned to the dealership on Wednesday expecting the issue to be properly diagnosed and fixed. Instead, I was there from 9:00 AM until approximately 3:30 PM with no real resolution. I was not pr | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Chris Phillips
    Christian was my sales person and he was great. Great customer service | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Rick Berry
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Sixto Pereira
    Nate Torres great service thank you | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Damarys Vazquez
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ RILEY BERRY
    I had an awesome experience buying my 2022 Jeep thanks to Yerik. From start to finish, he made the whole process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and took the time to answer all my questions without ever making me feel pressured. Yerik really went above and beyond to make sure I got exactly | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Miguelangel Echeto
    Excelente atención la de José Rodríguez. Volvería sin duda por su buen trabajo y explicación en el proceso de mantenimiento de mi vehículo | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Yarilizmar Rojas
    Martín B. Es una gran ayuda . Eres una bendición hiciste mi sueño realidad al mejor precio | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Frederico Severgnini
    Colin and Mustafa Alameen were both great | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ gricel espejo
    I just wanted to take a moment to share my recent experience with my representative, Jose Rodriguez. From start to finish, I had an excellent experience getting my Jeep serviced. The communication was outstanding throughout the entire process, and I truly appreciated how smoothly everything went. This has been one of the better serv | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Lorena Guillen
    Estoy muy contenta y satisfecha con mi nuevo carro, fui con muy pocas opciones y Javier pilier respetuoso y amable me ayudó con todas mis dudas, muchas gracias por tu buen trabajado.???? | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ William Cody
    Nate was great. He made sure I knew what was going on with my vehicle service and oil change | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Michael Lima
    Nate did a great job in communicating and recommending what was needed. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Gianfranco Romeo
    Gracias Martín por ayudarme con mis tres vehículos una gran experiencia y una atención increíble. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ salime farah
    La experiencia es muy buena y me ayudaron muchísimo | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Yuleika Coronado
    ?????????????????? ?????????????? Nate Torres super atentive , thanks | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Eros Bueno
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Justin
    Edwin Cabrera nice guy | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Vilmarys Pedraza
    Gracias a Nate por el servicio | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Fidel Montoya
    Mustafa was really good at getting me the best deal for the car that I want. He got me a Tesla 2021!! Thanks, Mustafa !! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Alan Garcia
    Service with nate was perfect! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Ezequiel Delgado
    Buen servicio gracias Nate | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Tru Wells
    Just got my new Mercedes-Benz A220 and I had to leave a review ?? Big shoutout to Christian at Napleton Chrysler Jeep Dodge Ram — he made the whole process smooth and easy from start to finish. No pressure, straight to the point, and really made sure I drove off in something I actually wanted. Good customer service is rare these day | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Stefanie White
    Nate was very professional and upfront with me the whole time | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Naranjo
    Very good customer service and got me a great deal ask for Martin brandt | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jesse Rueger
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Michael Cogan
    Martin was v ery friendly did not try to rip me off what more can you ask for | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Ildali Rivera
    Great experience, Jose Rodriguez made it even better by thoroughly communicating throughout the process and having the best attitude. I will definitely come back to this location. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Robin Ratliff
    Edwin, Moe, and Frank were all incredible to work with I would recommend to anyone! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Negron
    Nate did an excellent customer service. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Alejandra Martinez
    Nate was more than helpful. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Mali M
    manny was great! he was very efficient and made sure we were comfortable! also very quick pace because we have had experiences where we would be there for 6 hours but he on top it making the whole experience fun and welcoming! would definitely recommend talking to him if you come here! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Maria Paula Castillo
    Manny the best guy if you are looking for a car he it’s so patience and really help | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Gerber
    This was my first experience with this service department. I just bought a used jeep wrangler this February and had to get it serviced for the first time. This experience was awful, the only reason it’s not at 1 star is the fact that the Service advisor, Alex, did his best to make it right. I made an online appointment for Saturday a | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Julio Shaholli
    They sold me a vehicle that needed repairs over 5k Promised they would take accountability and fix them after already I had went back to service about the issues that I had stated before pick up. Stay away trust the reviews! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Cristian Zara
    El Sr Martín Brandt nos atendió de maravilla y pudo ubicarme en el vehículo adecuado lo recomiendo | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Madelaine Mesa
    Nate Torres Good service | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Keila Nieves
    thanks nate | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Angi Santos
    I went and honestly they were kind but they didn’t inform me of pretty much anything with my vehicle or the trials I got. No follow up was done at all. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Rey Tejeda
    Gracias por el trabajo a mi auto gracias por la atención de los trabajadores y el trato de todos en especial José Buen día a todos | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Cristalian Rivera
    Manny un gran servicio una excelente atencion me siento muy Orgullosa de a ver agarrado este vehiculo mi mejor satisfacion | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Rigerman Gonzalez
    Excelente servicio me atendió José Rodriguez. Muy atento y te hacen un seguimiento e informe de la revisión en tiempo real | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Javier Chacin
    OJO con este dealer compre un vehiculo usado con garantia de Motor y transmision se daño la transmission y ellos no la reparan porque consumi el millaje antes de tiempo. PERO ellos quieren que les siga pagando la garantia y no difrutarla ...En fin lo PEOR en Dealer en florida nunca compren carros ahi | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Tatiana Velazquez
    Si necesitan un auto pregunten por Edwin. El mejor. Excelente muy bueno en su trabajo. The best seller. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Tatiana
    Excelente servicio por Edwin. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Yahiana Matías
    Servicio excelente, si necesitan ayuda para nuevo carro, no duden en contar con Edwin! Muy amable, paciente, y atento. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Romero
    Christian great sells guy we need more car sells guy like him ???? | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Kirsten Manzo
    Nate was great taking care of my car’s service quickly | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Hector Diaz
    Very satisfied thank you Jose rodriguez | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Carluz Urdaneta
    Estoy feliz de haber comprado mi Jeep del año y Álvaro que fue el vendedor que me atendió, él tuvo mucho que ver por su paciencia, sugerencias y recomendaciones! Volvería mil veces sin pensarlo! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Dady Dadyy
    Edwin excellent agent , very helpful person | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ ken lajzer
    DJ was great to deal with Thanks for your help | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Usman
    Manny y Martin fueron lo mejores, nos tuvieron paciencia y realizando muy bien negocio | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Maria Rivera
    ? I don’t usually write reviews, but this experience absolutely warrants one. I had the worst service experience I’ve ever encountered at Napleton Jeep. From start to finish, the staff was rude, unprofessional, and completely unaccountable. In January, my 2022 Jeep Wrangler Rubicon broke down and had to be towed in for a recall. W | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Angel Gomez
    Thank you so much Jose for all your help today you really went beyond my needs. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ jeffrey trabal
    Great customer service if you ever looking for a car come in and ask for Christian he will take care of you | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Abi Reyes
    Excellent service. Angel was very helpful with all the process. Was in and out within an hour on a Sunday evening | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Wendell Philp
    Frank and Kohlin, made us feel like family. They were patient with us throughout the sales process. Taking time to answer our questions to ensure we were comfortable and knowledgeable. I would recommend this dealership and these two gentlemen. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Terence Anderson II
    Thank you Eric for the service. Enjoying my new ride | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn Aguirre
    Martin Brandt awesome service, Highly recommended.. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Ari Montano
    Gracias jose por tus atenciones y servicio en esta mañana muy muy agradecido. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Alvareztorre
    The worst customer service I’ve ever experienced was at this place. When you walked in, no one acknowledged you. You waited for someone to ask how they could help, but no one did. They were always on the phone. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Edgar Gonzalez
    To make a long story short. This dealership was amazing to buy a vehicle from. They sold me a service package of oil change, tire rotation, and scheduled maintenance. They have not honored that. All they honored was an oil change package because I’m moved to Atlanta Georgia and I made several attempts to have it fixed and I gave them | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Taylor
    Edwin Cabreja Was a great salesman | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Nascimento
    Excelente atendimento. Fomos super bem atendidos pelo Pedro e pelo Yerik | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Nichols
    I had a wonderful experience and in a timely manner. The staff was very friendly and all involved helped us get the truck we wanted at the right price. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Nathalie Conovalow
    I absolutely loved DJ’s service! He helped us so much after we left another dealership feeling frustrated and misled. We ended up buying our car, and DJ deserves all the credit — he did everything he could to make it happen! The entire staff was very attentive and welcoming. This was by far the best car-buying experience we’ve ever h | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Alondra Bonilla
    El mejor vendedor del mundo Martin Brandt | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ ChrisM CC
    I had a very very good experience with Martin Brand! I'm very grateful, really love the quality service and I can't expect more. I give him 10/10!! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Gavindra Rewah
    Pulled up without intention & left without remorse. Had the pleasure of working with Christian; his genuine interest in ensuring the deal we made was the deal I desired, was the reason the deal was made! Go no where else. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Angel De Los Santos
    I had an excellent service experience thanks to Jose Rodriguez ! He had great communication - kept me updated every step of the way regarding my dodge ram. He was honest! Provided quick turnaround and even assisted with handling the warranty smoothly! Thank you Jose for caring and providing outstanding service! -Angel | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Randy H
    I had Great experience at this dealership thanks to the salesman Manny For being honest and making it a easy process to purchase this car, I highly recommend him as a salesman. Thank you. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ adalie salguero
    Great customer service from Yerik palacios Very helpful | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ 54
    Edwin gave us great service and got us on the vehicle and we really appreciate the great experience. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Isamar Materan
    Excelente servicio de Nate. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Villafane
    Buen servicio Nate Torres gracias | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Harold Rupiza Rodriguez
    Thanks Nate Torres for the great customer service! Had a really smooth and easy process | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Delgado Olguín
    Muchas gracias Nate por la atención y ayuda! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Barry Wesborn
    Very good service! Nate Torres took great care of us | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Mike Wrapz
    Came in and Nate helped me. Great guy and better service! TY | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Jashua Alcindor
    Nate Torres great service | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Vanderlei
    Had a great experience working with Nate Torres. Would definitely recommend! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Vicente Garcia
    Gracias por el buen servicio Nate! Todo salió bien y mi experiencia, mas que buena ???? | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Lee Henry
    Honestly couldn’t have asked for better service. Thanks Nate! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ corpo og
    Nate got me good and straight came for oil change it was fast | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Angela Mercedes
    Jeep serviced with Nate smooth experience would recommend speaking with him for car care needs | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ abraham villafuerte
    I had a great experience at Napleton. Nate Torres was great ! He made everything run smooth.. mad sure if I needed the shuttle to let him know.. it was a nice and easy maintenance day for me. Definitely will come back to this place and ask for Nate | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Sandra
    Nate Torres was so nice! Helped me get through this process quickly. Thanks | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Nedal Shaban
    Excellent service, thank you very much Nate | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Casual Jones
    I appreciate Nate Torres for the attention and great service provided | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Temani Mack
    Alvaro and Vic were such great help getting me my dream car and helping me through the whole process | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Wilson Almonte
    Jose Excellent person, nice seller, explain all details good. I really recommend him. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Kayla Williams
    Jose was amazing ??!!! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Radiante El Sencillo
    Jose , great job, love it | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ jose jimenez
    Excellent service. Jose the service advisor was very professional, attentive, and got me taken care of quickly. Everything was smooth and clearly explained. I would definitely come back for the great service and efficiency.” | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Ever La osa
    La persona que me atendió( ALEX ROSADO ) demostró conocimiento, paciencia y un trato respetuoso, explicando cada detalle con claridad y asegurándose de que todo quedara en óptimas condiciones. Es evidente el compromiso y la dedicación con su trabajo. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Spinks
    Jose Rodriguez was amazing!!! 10/10 | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Josue Guzman
    Thanks Jose | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Julius Hinton (Jay)
    The sales person Manuel and the financial officer Mr Lopez were amazing. They helped me get into my vehicle at the last minute. Thank you for the Tesla! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Myrscheska Hernández
    Gracias Jose muy amable excelente servicio | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Jesus Martinez
    Thank you Jose for your service | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Maria Hernandez
    Edwin y Javier nos dieron excelente servicio y apoyo | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Sherman Dubar
    Had an amazing experience with purchasing a Jeep with Kohlin M. He was so easy to work with and made the car buying experience pleasant. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Gonzalez
    Me encantó mi experiencia con Martin, rápido y directo con lo que es. Love my experience with Martin if you need a sales person fast and reliable he is THE guy!! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Neer
    Nate was awesome and very professional | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Juan Aparicio
    Superstar working in their parts department—I believe his name is Jacuan. Very thorough, very clear, and handles multiple tasks seamlessly. To the owner: don’t let that one slip. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Fernando Bayon
    Had the pleasure of working with Jose Rodriguez a couple times while getting my 25 Grand cherokee serviced. Always friendly and keeps me posted on status. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Marianela Berrios
    Excelente servicio José muy amable y comunicativo | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ cindylee salvador
    El Sr . Martín fue muy claro desde que llegué la compra fue un proceso rápido y nos ayudó en aclarar las dudas que teníamos es excelente los recomiendo | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Dung Ton
    Pedro was very helpful, got me in and out in under 2 hours with a brand new Chrysler Pacifica with only 4 miles | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Yesenia Goyco
    Good service and attention. Thank you | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Pagan
    Gracias jose excellent performance and service | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Juan camilo Rendon Mayor
    José muchas excelente | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Tami Gavin
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Travieso
    Purchase my dream car from frankel pilker, staff is great made the process easy shout out to frankel | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Yitse Gonzalez Arguelles
    La experiencia fue excelente Pedro y Cristian me dio una muy buena atención y me ayudó a sacar mi carro,estoy feliz!!!!! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ ronnie miller
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Khushbi Patel
    Great place and deals if you are in the market to buy a car. Everyone was very helpful and out sales rep Mustafa was the best. He was very patient with us and took the time to help us with everything. Ask for Mustafa and you won’t be disappointed. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Marwan Alameen
    I had a great experience working with Mustafa while purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to understand what I was looking for, answered all of my questions clearly, and never made me feel pressured at any point in the process. Mustafa made the entire exp | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jose Vazquez
    Javier the best guys | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Henry Rico Claro
    Gracias a Nate Torres por el servicio | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ chris labick
    I dealt with Mustafa, he was friendly from the moment we met him. He was very knowledgeable about the product and I ended up purchasing a vehicle | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Flavio Vierra Lima Neto
    Thank you Nate Torres! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Dre Dykes
    I had an excellent experience at this dealership from start to finish. The customer service was top-tier, and the entire process was smooth, professional, and stress-free. Mustafa went above and beyond to make sure I was taken care of. He was knowledgeable, patient, and genuinely focused on getting me exactly what I wanted without an | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Damien Annin
    Nate Torres ???? | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Julia Labick
    Mustafa was an excellent help this afternoon! We came in with a plan in mind, and he did his best to help us achieve exactly what we were looking for. He sat with us and took his time explaining different details of the cars we were looking at. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Darius Mazurczak
    Went in for maintenance and Nate was very helpful. Thanks | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Heather Settle
    Manny was absolutely amazing and very helpful! All the employees are great. Walked away happy and in my new (used) car. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jean Paul
    Nate Torres great service. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ JANE LABICK
    Mustafa was very professional and patient. He explained the jeep models in detail. He made this experience easy. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Francisco
    Great Service. So glad I didn’t have to wait that long! Thanks Nate Torres | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Sonia Rosa
    TY Nate Torres! Great service 100% recommend ???? | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ José Rosado
    Nate Torres buen servicio! Gracias | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ David Frye
    Thanks Nate | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jaqueline Frank
    Nate helped me with getting 4 new tires. Such a nice guy! Thanks Nate Torres | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Morales
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Liberty
    Great experience getting my oil change today with Jose Rodriguez. Jose never pressed me and was honest from the start. After researching, I understood my other options and compared Napleton service plus their offer. I will come back to Napleton CJDR for quality services, recorded video vehicle inspections, and a staff I know I can tr | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Hector Pardo
    Muy buena atención muy agradecido José Rodriguez | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Marrero Mari
    I took my car for a recall, February 26,2026. I dropped it off Thursday Had to wait next day for ny car. which was fine. They send me a video explaining everything that was done and fixed, only thing it wasn’t my vehicle. what was done i really don’t know. I get my car back the engine cover is missing, loose screws. I called spoke to | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Gail Depiano
    Nate Torres was awesome! Although I wish the oil change didn’t take so long, he really took care of us. Maintained great communication throughout. Thank you Nate! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Ginny Ramírez Estevez
    Great service Nate Torres. Thank you! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Alvaro Gaitan
    Gracias Manny Cuevas por ayudarme a comprar mi Truck, no pese que el proceso fuera tan rápido lo recomiendo mucho | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ jose colon
    Edwin was great and very attentive. Worked very hard to get me a great deal thanks. ?? | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Dalila Mavares
    Edwin Cabreja fue muy atento y cordial Excelente servicio como vendedor ????? | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Dalila Mavares
    Excelente | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Reina Cabrera
    Muy buena atención salimos satisfecho del lugar | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ David Tarry
    Christian has Excellent service very Friendly make a customer feel like family and I read any recommend any of my family members to ask for Christian | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Maily Delgado
    Muy buen servicio por Nate y profesional en su trabajo. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Martha Segura Rodrigo
    Came in for maintenance and Nate Torres took great care of me. Thanks Nate! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Tony Hale
    Nate Torres was helpful great customer service. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Adriel F
    Thank you Nate! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Marie Daciny
    Nate Torres Good job ???? Thank you. Very good service and help me get everything I need done | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth
    Nate Torres great service | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Mosser
    Frank was amazing. He made the process quick easy and got me at the payment I needed. Thank you so much! Great guy. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Torres
    Nate Torres was awesome! ???? great help thank you | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Kayla Blockmon
    Nate Torres | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Steven Hill
    Eric LeBron is awesome. Good attitude, great personality, and worked with us on what we were asking for. Great experience! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Jill Mazur
    I had an excellent experience purchasing my Jeep , and a big part of that was thanks to Manny Cuevas. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right car—not just making a sale. Manny took the time to understand what I was looking for, answered all my questions clea | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Julio Vargas
    Edwin Cabrera Excellent Sales Person I strongly recommend it | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Chris Disdier
    I bought a 2500 ram the sale man was really great his name was Christian a amazing person an was very on point on everything one of the best salesman in that dealer ship highly recommended | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Siena Guven
    eric was great. very straightforward and efficient. we got a great deal and a great car. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Robert Hill
    Nate Torres was such a great help! I appreciate everything! Thank you | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Arfon Janetkhan
    I always come here for my trucks maintenance. Jose and his staff are always great and attentive even when getting slammed with customers. Finding good customer service these days is hard. So I really appreciate this dealership! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Nerissa Rose
    Edwin was pleasant and great. Quick purchase. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Mariela Reyes
    Muy buen servicio, nos encantó. Conseguimos el carro familiar que queríamos y necesitábamos. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Cole Allison
    Nate Torres was great! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ chris tustin
    Nate great service! thanks! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Loni Lopez
    Great customer service! Hunter went that extra mile to make sure I got the perfect car and his service was excellent! I would recommend him to anyone looking for a vehicle. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Manson Mobel
    Yerik is a great salesman, gave me multiple options to choose from and walked me through the whole process. I will most definitely come back. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Adalberto Ruiz Hasselmyer
    Gracias José Rodriguez por tu excelente servicio. Muy profesional y atento. Volveré y espero me atiendas. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ SUCKER FISH
    Martin and frankell excellent | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Sonia Seda
    Jose was an excellent employee—very helpful, always attentive, and answering every question with a smile, making my day better. Thank you. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Genesis Manzano Ramos
    Edwin Cabrera muy servicial, profesional & muy empatico. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Adrian Fernandez
    Gracias José muy buen servicio | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Karena Edminister
    If you go here for car maintenance or repairs ask for Jose Rodriguez as your service advisor. He got the repairs I needed done super quickly! He's easy to work with and always kept me updated with when my car would be ready. I will be alway requesting him as my service advisor. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Perez
    Jose Rodríguez was very attentive, and the service team communicated everything promptly and effectively. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Dilcia M
    Straight to the point, I liked that everything was fast and Eric was very helpful and I love it. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Edgar Ortiz
    Frank, Alvaro and Francisco are to salesperson to go. They moved ground and sky to get me an offer lower than the one I expected and made me leave in a black widow. Highly recommend this team. Frank, Alvaro y Francisco son los que son, ellos consiguieron una oferta mejor que la que yo pedia. Ellos lograron que yo me fuera en una bl | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jp Sanchez
    Thank you jose for expertise, I really appreciate the help and service you provide me, thank you again for everything!!! God bless ?? | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Yesenia Morales
    Good service. We were assisted by Mustafa. Everything was well explained. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Luis O Garcia Brea
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Ana Melo-Ramos
    Gracias Nate! Buen servicio y buena persona | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Pradeep Ch
    I had a fantastic experience at this dealership! A special thanks to Kohlin, the manager, who was extremely patient and took the time to explain every detail clearly during the initial test drive. He made sure I understood all the features of the vehicle in a way that was easy to follow and never made me feel rushed or pressured. I a | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Frankel Pilier
    frank is a great salesperson highly recommended will help anybody | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ sruthi sri sai
    I had a fantastic experience at this dealership! A special thanks to Kohlin, the manager, who was incredibly patient and took the time to explain every detail clearly during the initial test drive. He made sure everything was easy to understand and never made the process feel rushed or pressured. I also want to appreciate the financ | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Sarina Steele
    Mustafa was amazing! had a great experience and went home with a great truck! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ David Steele
    I had a great experience today with Mustafa. He was wonderful to work with. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ denise gomez
    My experience was incredible at Napleton’s, Big E helped made the process extremely smooth, if you need a car, he’s your man!! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ samantha gonzalez
    Martin was an excellent sales person. Was understanding and respectful. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Sonia
    Thank you for the service, Jose was very helpful and the service was pretty fast . Very satisfied with his prompt and detailed service, highly recommend him | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Laura Sardella
    Quick and not painful experience. Eric LeBron was very helpful and straightforward. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ cynthia jankowski
    Vinny and Luisa did a great job on the purchase of my new vehicle. Thank you guys | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ M2S. Corp
    Jose Rodriguez Rodriguez was great. He was able to exchange Our battery in no time under the warranty | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Angel
    Frankel and Christian worked really good highly recommend thank you fellas | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Carlosm Morales
    great customer service, follow up all my concerns, thank you Jose Rodriguez you are the best | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Randy H
    I bought a car today very well customer service, very professional and explained to me everything about the vehicle. I highly recommend christian as a Sales Man. He knows What he’s Talking About and gets down to the Point. He made everything possible to get me into the car. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jaris Cunningham
    Shout out to Jose and his team this morning. 2 hours wasn’t as painful as I thought. Very efficient crew and explanations for regular service. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ daniel mcclafferty
    Amazing Service, very friendly. Quick and Easy going with the process of purchasing my vehicle. Highly Recommend. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Erick Estrada
    Thanks to Alvaro at napleton sold me the car I always wanted. great service here at napleton. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Bianca Fortunato
    I want to thank Vinny for such an amazing experience. He went above and beyond, explained everything and made my service a great experience. ?? | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Matt Breshears
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Khem Xayavong
    Edwin Cabreja his a good sale guy come see him only what fits fit your terms ! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Bedard
    Great job in getting the best deal | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Cimino
    Joshua and Aron were super patient with dealing with me thank you for your help . | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Carolina Dominguez
    very good | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ sabrina gonzalez
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Emma Audie
    Eric was amazing ?? found us our dream car and worked with us to find a budget we could agree on. The monthly price didn't make me cry either! ???? Got our last car at a Napleton too. BEST service and they Listen to what you WANT! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Yunior Ruiz
    Martín Brandt excelente vendedor gracias por su trabajo y en ayudarme a aprobarme en mi nueva truck | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Tony B.
    Employees Jose Rodriguez and Sasha ensured my vehicle's quality of service was up to par. All the services that my vehicle needed were provided correctly and in a timely manner. I will continue to rely on them and Napleton for future services rendered. Thanks! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ roseli brasiliano
    Jose | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Julio Gotay
    José Rodríguez did a really good job | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Teisis Gomez
    Thank you Jose for your awesome job. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Abraham Ferreras
    Nate, estimado Gracias por tus servicios y atenciones, excelente, ?????? | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Carlos
    Great customer service. Nate my service agent was very helpful and informed me on needed to know of my truck .. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Cruz Diaz
    Muy buena atención de todo el personal , me ayudaron en todo lo que nececite , muy excelente servicio | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Dana Shipp
    Nate is awesome ?? very helpful | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Ronald Ayala
    Went to napleton today and met Edwin Cabreja. He was friendly helpful and very knowledgeable and I drove away a new used car. Thank you for the great experience | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Dayron Camacho Polanco
    Thank you very much José for the best services ever received there | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Innocent Samba
    Nate great service | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Big Fayt
    Great service from Vinny and the Staff at Napleton CDJR. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Hector De Los Santos
    Another great service performed by the team especially José Rodríguez thank you for assisting in serving my Jeep! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Shonda Raiford
    Jose Rodriguez is great very professional and knowledgeable. Great customer service | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ John Cancino
    Christian did an amazing job. He got me the car I wanted! Super excited for my new car | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Niko Fino
    Mustafa sold me and my wife a jeep grand Cherokee , he was very professional and very disciplined - 2025 brand new car !! Great work | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Kristina
    My salesman was Mustafa Alameen, he sold me a 2025 jeep grand Cherokee L altitude X 4x4. He made the process of me purchasing my dream SUV! He was very professional & great to work with! Highly recommend. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Alexis Rodriguez
    This is a fantastic place to buy a car!! I have not bought a newer car in many years and this was a great experience. The car salesman Yerik Palacios was amazing and very straight forward. He worked out a great deal for us that made us all happy. I highly recommend Yerik and this Napelton dealership! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ KISSIMMEE TAX PROS
    Hey, my mom Damaris bought a car from Christian and it was a very wonderful experience, quick and easy. The gentleman was very professional and explained everything, about the vehicle he is very knowledgeable with the vehicle. The experience overall was fantastic. He is a great Sales Man. I highly recommend him.Thank you so much | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Soto
    Super agradecido por la muy amable y profesional atención de Jose Rodriguez. Esto es lo que un cliente necesita en cuanto a atención. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ John Stevens
    Went back to Napleton got things took care of. I I thought until my jeep broke down in the middle of the road another giving me crap trying to fix it The sales manager was totally unprofessional | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ tim stevens
    Went back to Napleton got everything taken care of I thought until my jeep broke down in the middle of the road now they gave me crap, trying to fix sales manager, totally unprofessional | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Candice Weaver
    I had an excellent experience purchasing my truck and would highly recommend working with Edwin Cabreja. Since I live out of state, some dealers were apprehensive about my interest, but Edwin took a risk and the entire process was incredibly easy and transparent. He was very proactive in sending additional photos and videos of the tr | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Liseth Coromoto Blanco Chirinos
    Thank you Nate, you the best!!! I so happy my Jeep is ?? %. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Aaron
    Great service, great price, great vibes! All around hassle free experience! Appreciate y'all! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Javier Coll
    It was a great experience, Vinny my sales person was AWESOME, Aaron did a great Job, 100% recommended ?? | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Rita
    Worthless doesn’t even know how to make a down payment toke two days to figure out they couldn’t do it at the computer they had to take it to the cashier | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ John Stevens
    What a POS company they couldn’t even figure out how to get my down payment to go through over the phone told me I had to come in and by the time I got there, they said I had it figured out and didn’t even call and let me know then let me drive two hours for no reason | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Miguel m
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ tim stevens
    Very bad service and a bad sales man never be back | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ m s
    Falsly advertised price of vehicle by over $20k less then what they said was their best price and wouldnt sell for the price they posted and advertised. Says 58k full price 67k. They said no, its actually over 77k with discounts after i drove over an hour to come by it and the appointment lady said it was the price advertised. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Giovanni Cortes
    | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Pacheco Lopez
    Came in for a oíl change and everything went well. Staff was friendly and professional. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Tim and Bessie
    Great service at a great price! Thanks | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Robert Sippio
    Nate, Did a good job in letting me know what was good on this morning. Good communication. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Maksim Kuleshov
    Nate Torres was great! Thank you | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Caroline Strachan
    Nate was great about helping get my appointment and taking care of my car from start to finish. Thank you | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Caribbean Watertite Sales Corp.
    Nate great service, jean service the best | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Diana Medina
    Stopped by Napleton in Kissimmee on my husbands birthday and couldn’t be happier with the service provided. Mustafa was professional, honest, and he went above and beyond to find us the perfect Ram, Thank you Mustafa! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Angel Medina
    Mustafa is your guy! Honest and didn’t waste MOST of my time! Would absolutely recommend his services for anyone looking to buy a Dodge. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ gian david khawan
    Nate treat me good , good costumer service and everything | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Alejandro Rodriguez
    Great Service!! Nate Torres was extremely helpful. Fast turnaround! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Andrea padro
    Nate was extremely helpful in servicing my Ram! I honeslty appreciate the amazing customer service every time I’m here | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Johann Suarez
    Service advisor was Nate, came in for a maintenance check and oil change was done no more than an hour. Gave me a coupon and Nate explained everything as a first time customer. Even got me a coupon, fast, easy and clean ?? | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Ramkissoon
    Nate was knowledgeable and easy to deal with. Will continue to work with him in the future. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Victor Crespo
    Nate Torres great service I appreciate everything | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Amy Thompson
    DJ did the best job ever!!!! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Lara
    Nate Torres! Great service! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Cordero Marie
    Gran servicio,Javier Pilier muy serviciar y paciente ??no nos decidíamos y tardamos un poco pero el fue muy paciente y nos orientó en todo momento ! Recomendados | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Savy Network
    My first purchased car at 21 with the best guy Eric yall look for him great service, for my first purchased car. Im satisfied great experience happy customer ?????? | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Yarelis Peralta
    I have to say Vinicius was so attentive and the moment we explained our situation and everything he didn’t hesitate to go forward and help in everything and thanks to him I was able to get rid of a bad car and get into a better newer car with comfortable payments. Whoever goes to napleton make sure to talk to him and he is the nicest | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Tiny Campo
    I came in today and Edwin helped me out so much definitely recommend him really took care of me and the family and I appreciate him so much definitely ask for him when you come in for your next care | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Valentina Pineda
    I had a great experience thanks to Frankel. He was very attentive, professional, and made sure everything went smoothly. His customer service was outstanding. Thank you for the excellent help! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Yamely Sanchez
    10/10 ask for Edwin when you come buy a car here he was very on point and took care of us made sure we were comfortable and had everything we needed. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Maria Elena Palacios
    Yerik helped me find the vehicle I was looking for . Great customer service and he answered all my questions. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Elias Palacios
    Yerik has Great customer service! Fully recommend his service to anyone looking for a vehicle. Very knowledgeable! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Edgar Gonzalez
    The buying experience was amazing. I bought a service warranty for oil changes and maintenance. I did my first oil change there. Great experience when I was sold the package. I was told that I could use it anywhere, but they would prefer for me to go back there because that’s where I bought it. I moved to Atlanta Georgia and there’s | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Willyan Turruellas
    Awesome place to bring your vehicle for service ! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Keith Kolcusky
    Awesome experience!! No issues and easy to get it all done | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Julio Goris
    Nate Torres the service advisor helped me a lot, kept in communication with me while the vehicle was serviced and made the process very smooth. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Robert Donadio
    Our salesman Pedro was great ! Answered all our questions and we got a great deal here on a used 2022 wrangler Rubicon 4xe. The trade in value on our vehicle was very good, and when we asked about a couple concerns about the vehicle we were getting, all was taken care of. Would highly recommend this dealership and ask for Pedro. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Miranda
    Nate Torres helped with my service today and it was smooth and fast with no appointment. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ King Coney
    Great service. Nate was fast and friendly. Thanks Napleton | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Andrell Lennard
    Great Customer Service from Service Advisor, Nate Torres. He addressed all concerns and provided a wonderful experience. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Yamina BARRIOS
    Nate was very helpful. He took care of everything. He provide all the information needed. He is very knowledgeable. Great customer service. 100% recomended | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Rosado
    Thank you so much for the help in buying a new truck, Manny! I recommend anyone to come and buy their truck here at Napleton with Manny! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Devon Quinones
    Great service, quick and Nate was great | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Giovanni Quintana
    Nate Torres ???? | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Gilbens L. Moise
    Nate Torres Service Advisor Thx for your inspection service! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Debbie Rowell
    Mr. Nate Torres served as our service advisor, and we found his approach to be both welcoming and reassuring. He effectively communicated with my sister by providing a video demonstration of our vehicle's undercarriage, specifically highlighting the condition of the brakes, tires, shocks, and oil. He also clearly outlined the service | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Alejandra Morales
    Thanks Martin gran vendedor | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Margarita Rincon
    Nate Torres Excellent service, great customer service, very professional! I’m very happy with Jeep service!!! One more time, Thanks!!! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Olivia Larabee
    Nate Torres is great to work with. I would definitely recommend him as a service advisor. Made the process quick and easy! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Glori De La Rosa
    I had a great experience with Nate Torres during my oil change. He was professional, efficient, and made the entire process smooth and stress free. Everything was handled on time, and he made sure I understood what was being done. Excellent service overall | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Yashira Pinto
    Thank you Manny for being so friendly and profesional it was a great experience working with you and your time with my vehicle purchase keep the great job !! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ juliana tartarel
    Excellent, very welcoming and help you to get what your looking for!! Ray incredible worker | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Noah Phillips
    Nate is always great service | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jhonatan Guzman
    La verdad que me siento muy bien porque me trataron bien me dieron un buen servicio Javier gracias ?? | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ natalie mendez
    Had a great experience at napleton,mustafa was my sales person very attentive and helped me get the car I wanted with no problem | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Hevany Warne
    Jose was wonderful! Really helpful . | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Beltrez
    The best service Jose I had | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Church
    Jose did an awesome job getting my vehicle serviced. I really appreciate his support. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Hector Nunez
    Nate Torres was a great service advisor | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Carrasquillo
    Hunter was very attentive and made the trade-in process quick and smooth. I truly appreciate the help—thank you for making everything so easy! ?? | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ CARMEN BERETTA
    We just bought a car with Pedro, great guy and service! I totally recommend him. Thank you for your help again! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Guilherme Vargas
    We just bought our new car with Pedro. Great guy, very polite and friendly. He got us a nice deal! I totally recommend Pedro and the dealership. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Saray Romero
    Our sales man Yerik, his peer Mustafa and Manager Cory, as well as finance manager Frank they were extremely professional easy to work with, worked with our numbers to make the deal work out and just like that in 3 hours later we had our new 2026 1500. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Alex Rivera
    Took my 2021 Gladiator for an oil change. José Rodríguez at the service department is nothing but a gentleman. Great service! Very knowledgeable. Thank you! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ John Marple
    Nate Torres gave excellent service today | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ SRT SWERV
    Would recommend this dealership 10/10, my salesman was Mustafa, his attention to detail and service before self was amazing plus he’s a veteran could not have had a better experience, enjoying my new vehicle thanks to this young man. ?????? | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jack Waters
    Hunter made the entire car buying process smooth and stress-free. He was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all of my questions and made sure I was comfortable with every step of the process. It’s clear he truly cares about his customers and providing great service. If yo | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Leonardo Hernandez
    Great service from Jose | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Usman Duran
    I had a great experience at Napleton Chrysler Jeep Dodge Ram. Manny Cuevas took excellent care of me from start to finish. He was professional, honest, and made the whole process smooth and stress-free. I really appreciate his help when buying my personal vehicle. Highly recommend asking for Manny if you visit this dealership. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Noel Fonseca
    I am very disappointed at this dealership.I will beg anybody to stay away from these crooks!!!! They sold me a damaged car, and when I brought it in to be repaired, which took 3 weeks to complete, I brought it back due to the repair done wrong, and at the second attempt, they crashed the car at the parking lot. I didn't want that | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Nelson G
    The best service that I received thanks Jose for your service and the excellent experience | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ ethan rikkola
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Preeghory Patino
    Nate torres super atento en todo | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Antonio Hernandez
    Gracias José Rodríguez excelente servicio y atención muchas gracias | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Cheap Luxury
    Joshua Hernandez hands down one of the most humble and considerate person that I’ve met when dealing with a car dealership this brother is very transparent and he helps you to his upmost ability | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Darrell Neal
    Excellent service from Nate | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Gaspar Migueles
    Great service by Nate Torres | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Yasmani Martinez
    Muchas gracias jose por la excelente atencion y por darle solucion a mi problema con total profesionalismo | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Henry Cooper
    Great service | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Vicente Higuero
    José Rodríguez muchas gracias por su ayuda, buen servicio y gran profesionalidad. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Shirlene Colon
    José Rodríguez is an excellent service advisor. He is responsive, punctual and honest. I only get my vehicles serviced with Napleton and he is my go to advisor. Ask for him and he will make sure things get done for you and your vehicle. He speaks both English and Spanish, that for me is exceptional. Thank you Jose for always helping | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Velez
    José Rodríguez very good customer service helped me out with any situations. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ David Perez
    [FELT TAKEN ADVANTGE OF AND RAN MY CREDIT FOR NO REASON] so i went to look at tesla at this dealer ship when i got there the car was soo dirty i cant believe they even tried to show me the car like that but i still wanted the | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Rachana_ Yun
    Edwin was a great salesman with a great personality and helpful. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Viveca Velázquez
    Took my Jeep Grand Cherokee for service and at the moment of paying and pick up my Jeep after almost 2 weeks the charge me more than the advisor quoted me for no reason and didnt fix the main problem that I took my jeep . Make sure you get your quote on paper or email mine was by text and ask 3 times before doing anything with them. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Greg Natiello
    Terrible dealer, they play games with their new Truck negotiations and make up numbers. Wouldn’t honor a deal in writing less than 24 hours old. Sales managers are unprofessional as they stay behind closed doors and don’t even care to meet guests. Inexperienced sales people that are unable to communicate deals and clearly articulate | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Rose Ramos
    Gracias a Martin y Vinny | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Jorge DeJesus
    Jose, Thank you for your professional services you provided on my visit there on Saturday. It was truly a Five star experience. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Mabel Hunter
    Excellent service by Jose Rodriguez | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Yuneisy Alvarez
    Grasias Jose Rodriguez muy atento excellence servicio | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Omar Alameen
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Sean Mason
    NATE was amazing and very helpful | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Frantz Syvrain
    Thanks so much Jose for the service. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Jose Montes
    Nate Torres great performance and customer service | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Hector Pamblanco
    Muy buen servicio gracias jose Rodriguez que hizo todo lo posible para llevarme el carro y rápido.gracias | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Ana Maria Rodriguez
    Jose Rodriguez lo mejor de lo mejor, amable , pendiente y muy servicial....GRACIAS Jose 1000% recomendado | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Rita Muoio
    Jose he was great. Kind and efficient | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ WH Gmail
    Napleton South Orlando in Kissimmee, Fl made me feel welcome, the folk were supper, supper nice, each time I come into the dealership, I’m greeted with the up most respect. Nice kind people like Mr. Leroy Phillip, the Finance Direction, Luisa Gonzalez, Dealer Administrator Manager, also Mr. Alexander Rosado in the Service Department | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Peña
    Their scheduling for routine maintenance, such as oil changes, is extremely disappointing. Waiting three hours for a service that typically takes one hour is unacceptable. Even with an appointment, their scheduling process seems disorganized and poorly managed. Third time and last. Time is far more valuable. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ luis acosta
    Exelente servicio y buen atendido gracias a jose rodriguez!! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ lucas pereira
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Ivan Rodriguez
    I recently visited Napleton Chrysler Jeep Dodge Ram service department as part of my vehicle’s maintenance schedule and was very happy with the services received. Some parts had to be ordered but they were available next day and José Rodriguez went above and beyond ensuring the process was completed correctly, safely and in a timely | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ laraine day
    Jose is the best!! Patien n professional | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Mike Hightower (5Grands Rideshares)
    Service was great and quick today for oil change. Nate Torres was great with my needs today! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Ramon Perez
    Jose Rodriguez great advisor helped me with my pacifica maintenance. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Javier Santiago
    Nate Torres provided me with excellent service and was very kind to me. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Marion Perez-Ruiz
    José Rodriguez fue muy atento y servicial y respondió a todas mis preguntas acerca de mi garantía y servicios. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Nayelis Rodriguez
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Sissi Nivar
    Great service byNate Torres | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Vicente Garcia
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Yoan Tattoo Estudio
    Today I returned with my Dodge Durango for a oil change. And I had great attention from Natanael Torres 100% guaranteed all Napleton services. I will always return for the maintenance of my cars. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Marquis Carter
    Kohlin provided, with no exaggeration, the most seamless and easy car buying experience I’ve ever experienced. Extremely knowledgeable, very personable, and overall a true professional. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ LifeasJaylynn
    Went for just an oil change and Nate was great, got exactly what I needed and recommendations for anything else that needed to be done. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Massiel Morales
    Quiero dejar este review para agradecer a José Rodríguez por su excelente trabajo. Me realizó el cambio de aceite a mi camioneta justo cuando alcanzó los 6,000 millas, hizo la rotación de los cauchos y además tuvo el detalle de lavarla. Su servicio fue puntual, profesional y muy atento en cada detalle. Me explicó todo el proceso y m | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ angel elicier
    Came in for a routine maintenance and Jose from service attended me and let me just say, what a friendly, professional and knowledgeable person he is! From start to finish he was great! Would recommend when you visit the service department , ask for him. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Shelton
    Thank you, Jose, you were awesome. You deserve a raise, good job. See you next time. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Devon Walker
    Great experience!! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Czerny Diazz
    Dj and Mustafa were Amazing help with great insights!! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ juan daniel hernandez
    Excelente atención de Nate torres | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Jo Aviles
    Nate Torres was amazing today | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Irma Mercado
    Waoo nos atendio Edwin cabreja excelente persona muy buen trato lo recomiendo 100% te explicate tal y como son las cosas punto por punto sin mentiras excelente vendedor gracias por tu ayuda estuvo alli pendiente hasta el final atte clarissa | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ modesto polanco
    Exelent costumer service nate torres | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ MIRANDA CORBETT
    NATE TORRES IS THE BEST THANK YOU NATE!!! | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Lopez
    Nate forres | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ joshua denson
    Nate Torres did a great job!!! | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ José juan Garza
    Nate Torres buen servicio | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Ivan Garcia
    Great services today by Nate Torres | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Pixiedust & Castles
    They forgot to wash car as I requested. He took the car back and did it while I waited. Other than that, everything went smoothly. Friendly service. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Dana Raney
    Had one of my work vans worked on by this dealership, got the van back after it had been there for MONTHS and it broke down again within a few weeks. Had it towed back down there again for them to fix the work they already did, and now my van has been sitting there since November. The only form of communication has been over text and | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Brian White
    DJ is amazing. Would definitely buy another truck from him. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Davidson Rivera
    Good customer service today | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Michael Rodriguez
    Excellent customer service from Nate Torres, I greatly appreciate your help. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Adhemar Alpire
    Edwin Cabrera, gran vendedor, te va a tender 10/10 | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Wellington Castillo
    Nate Torres great service thank you | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Eliezer Robles
    Muchas gracias a Rafael garcia...mus atento y amable ?????????????????????? | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Petter Bacco
    Nate Torres, muy agradecido por su ayuda . 5 estrellas . | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Vickie Dynes
    Nate Torres great service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Emmanuel George
    Excellent customer service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ julie gomez
    Thank you so much Jose | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ oscar alvarado
    José Rodríguez Excellent service, very professional and attentive. definitely be back again Jose has great customer service. Thank you again! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Belinda Santiago
    Edwin,was are sale person. Good customer service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Ariel Diaz
    Bought a car Car two days later had lights turn on for oil and brakes made noises Took in 2-3 weeks later Was told everything fine and normal Two weeks later same took in told it was good Again happens 3 weeks after that. Decided to do consumption test for oil n ignored the brake as they said over and over it was good. Oil consu | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Christian Bosquez
    Jose Rodriguez was my advisor ...he was professional...polite... Very patient and above all resourceful and honest.... This was 10 star service.. Thanks again. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ JULIO PRETELL
    Today I took my pick up truck for oil change. My advisor was Jose Rodriguez, and as always, he was very professional. I strongly recommend his service to everyone. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Jake Garcia
    Thank You Jose Rodriguez for hour prompt service and professionalism awesome job | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Thompson
    Jose was great. customer service was top tier got me in fast got me out in the timely manner we spoke about. Any time I come back I'm asking for him | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ keilly lopez
    Jos? Rodr?guez excelente servicio al cliente mil gracias | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ oscar alvarado
    Jos? Rodr?guez Excellent service, very professional and attentive. definitely be back again Jose has great customer service. Thank you again! | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Victor Soto
    Gracias Jose por tu servicio | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Wanda Medina
    Nate Torres superrrr | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ juan cabel
    Good service by Nate Torres | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ ThecortiTv
    Jose Rodriguez; excellent service, he help me a lot with my car 100% recommend it. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Rosa Monsalve
    Gracias por su buena atenci?n para con nosotros Mart?n Brant | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Juan felipe Romero Monsalve
    Mart?n agradecido por tener mi nuevo carro | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Rosa Monsalve
    Gracias por su buena atención para con nosotros Martín Brant | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Juan felipe Romero Monsalve
    Martín agradecido por tener mi nuevo carro | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Gera 2020
    José Rodríguez es el mejor agente de servicios en este dealer sin duda, te explica todo el proceso de mantenimiento y durante el proceso te mantiene informado de cada paso, es muy atento y responsable, gracias José Rodríguez ?? | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Lamothe
    Thanks guys for the service | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Gera 2020
    Jos? Rodr?guez es el mejor agente de servicios en este dealer sin duda, te explica todo el proceso de mantenimiento y durante el proceso te mantiene informado de cada paso, es muy atento y responsable, gracias Jos? Rodr?guez ?? | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ eileen habelow
    Jose Rodriguez was our service provider and he was amazing. I had to coordinate the the service while I was out of town and Jose made it incredibly easy. He was very communicative and helpful. Our experience was great at this dealer, and Jose made it even better. | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Johan Restrepo
    Gracias Jose Rodriguez excelente servicio y atenci?n me contenta saber que Napleton tenga personas calificadas | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Christian Davila
    Fast and good service by Jose Rodruiguez | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Johan Restrepo
    Gracias Jose Rodriguez excelente servicio y atención me contenta saber que Napleton tenga personas calificadas | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Luis Zuale
    Exelente servicio gracias por todo José Rodríguez | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Michael Green
    Jose Rodriguez great service advisor appreciate how he welcomed me and communicated through the whole process. Definitely recommend him. | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ José Gonzalez
    José Rodriguez excelente servicio y atención | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Ramon Laureano
    Jose Rodriguez was a great.. she explained me everything what I have to do... thanks | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Iris Rodriguez
    Great customer service from Jose Rodriguez they make sure that That I got out happy and satisfied | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Erik
    5/5 Service! Jose Rodriguez was quick and helpful, will definitely come back for future visits and recommend you do so too! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Luis Nodarse
    Martín el Mejor. Gracias por todo | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Don Murati
    Jose Rodriguez was excellent. He was very professional and polite. He was quick to approach me at the lane and took good care of me. The best service advisor by far. | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ kelly
    Alvaro & Hunter were amazing at their service! Effective team and supportive at all times!?? we made a fair deal definitely will recommend! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Nikhil Shah
    Jose Rodriguez helped me on my visit at the dealership and it was very good. He helped me get a discount on my service and I am very grateful for it!! I would recommend anyone who has any services due on their vehicle contact Jose! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ DJ Reinz
    Mary was great getting us in when we broke down on our road trip. Lara was very helpful, kept us informed on repairs and completion of our vehicle. Thanks to the technician also who got our car fixed! Great dealership! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Jerel Lara
    José Rodríguez thanks man!! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Katiry Gonzalez
    José Rodriguez excelente | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Madeline Thomson
    I bout a jeep from them The manager offered to change the seat covers as they were stained. When I brought it back to have them exchanged a different manager said it could not be done. Offered to clean the seats as new to this day they are stained. Will never buy from them again. If anyone asks I will say stay away. They do not keep | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ lazaro lopez
    I absolutely do not recommend this car dealership. They're great at selling you the car, but afterward, they ignore you and don't honor the warranties they offer. It's a complete farce, and they take advantage of their customers. I wouldn't recommend them unless you want to be scammed. The service is terrible, the employees are awful | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Wilson Santamaria
    DJ ensured I got a safe and affordable vehicle, also went above to get me a great deal | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Angel Ramos
    Jose Rodriguez provided excellent service. Kept me updated on everything going on with my jeep. Kind and respectful, I will requesting him next time. Thank you. | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Jahel Niebles
    Awesome service by Jose Rodriguez! Went for an oil change and he made it quick and I was out of there within an hour. Very helpful! | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ David Esquijarosa
    El trato de José Rodríguez es muy bueno y cordial hace que el proceso sea más grato | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Clay Golda
    Edwin and Mustafa . Helped me getting a car today. They state late. Very late to make sure it get dun. Good time thank you | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ sabriella golda
    Edwin and Mustafa were very helpful and polite | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Servicio Transporte
    Muy buena atencion de parte del colaborador Jose Rodriguez. Muy atento y servicial! Recomendado | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Ido Beserra
    Jose Rodriguez . Thanks for your Great Assistance | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Centa Leuthner
    Rafael was amazing with helping us with services!! Thank you for making everything easy and quick!! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Eduardo Beltran
    Muy buena esperiencia y gracias a Pablo y Victor que nos atendieron | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ chanel lindor
    Had a great experience at Napleton of Kissimmee thanks to Hunter. He was knowledgeable, patient, and very transparent throughout the entire process. We were able to test drive with no hassle, and he clearly explained all fees upfront, which were far more reasonable than other dealerships. One of the smoothest and easiest car purchase | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ johamson giral
    Gracias José Rodríguez ???? | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ M. Lindor
    This was an easy experience in buying my new Ram 1500. Hunter answered all my questions, found the exact vehicle I needed, and worked with my budget. Not pushy, very smooth process | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Ansberto Rached
    Excellent service from jose rodriguez | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Gage
    | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ andrew desamours
    Jose was great help at the service center. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Lewis
    Jose was amazing from start to finish . 10/10 service . Highly recommend | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Victoria Cisson
    Me and my Dad came in looking for a car Edwin provided us amazing experience from start to finish. He was professional, patient, and genuinely cared about trying to find a common ground instead of just trying to make a sale. He answered all questions, made the process smooth and not so stressful and went above and beyond to make sure | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Cristina Negron
    I came one afternoon just to look and I left with a Jeep..Great Customer Service Thanks to Edwin Cabreja and the finance team!!! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Gauge Gaiden
    Paolo Cifuentes was great he gave us such excellent experience, we look forward to shopping with him again | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Gerena
    José Rodríguez was a great representative during my service for my truck. His communication was top tier throughout the process and people like him are the reason why I come back to Napleton Kissimmee location every time. Thank you again Jose ???? | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Wayne Forsyth
    In and out, Jose did an excellent job in getting it done! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ María Kamila Sánchez López
    Great service! Jose Rodriguez is a great service advisor he helped me get my car serviced very quickly! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Gundeck
    We were on vacation in Orlando and had car issues with our Jeep, where we needed to have our car towed to the Kissimmee Chrysler/Jeep/Dodge dealership. Our service rep Marie was really great!! It is stressful to have your car break down on vacation, but Marie was able to get our car looked at right away, keep us up to date on the | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Pereira
    Parts Department Rep Joshua was the best. He helped me finding the part no one could found for my 2020 Jeep Rubicon. Ty man!!! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Dylan Terango
    This place is terrible do not buy your vehicles from here. Especially used | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ abner torna
    Thanks Jose Rodriguez for you great service definitely I coming back for my future services at my truck. Really friendly and helpful. Thanks | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Geovannis Rosabal
    Gracias Jose por tu atencion, muy agredecido. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Chris Arzu
    Cory, Aaron, and Victor were very helpful. I was able to leave with a car in less than two hours. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ cesar aristizabal
    El servicio fue excelente, realizaron la labor solicitada en mi camioneta, en el tiempo acordado, el transporte hacia y desde mi casa para recoger el carro cuando estaba listo, fue un plus, todo gracias al excelente asesor José Rodríguez quien siempre estuvo pendiente del proceso y me mantuvo informado, muchas gracias. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela Perez
    Second time getting service done here for my Gladiator, Jose Rodriguez was amazing, gave an approximate time and executed. Will recommend 100%. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Cuevas
    Tara has been a pleasure to work with. Very detailed explanation on text and phone. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Ireny Cardoso
    Edwin is great sales associate and understands your needs and work with you. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Pod
    Very good person , great time buying a car with him | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Alyssia Fraticelli
    I had my husband take my car to service he worked with a young lady name Sonia he said she was great and got him in fast and got him out fast too thank you Sonia for your service today. These people at the dealership are amazing. Thank you guys really appreciate ya | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Henriquez
    Top notch service again as expected from Napelton , Jose Rodriguez adds great value to the team possibly MVP. 5 Star service, very pleased how fast they got me out of there. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Oliver Figuereo
    DJ and kohlin were very good to us. Walked in with a certain expectation and they met every single one from beginning to end. Very grateful and happy with the service provided. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Roxy Rivas
    Martin Brandt was an amazing salesperson!! Extremely professional and kind! We are so happy with our purchase! We will be referring friends and family to you. Thank you, Martin | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ José Reyes
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Rubiano
    Gracias José Rodríguez | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ MARIA PADILLA
    Edwin me atendió bien muy amable mable le agradezco todo su servisio. | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ julio neri
    This dealership was amazing we worked with Mustafa and Victor they was really grate, We will recommend anyone to them. Thank you guys | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Larry Woods
    I normally try to give businesses the benefit of the doubt, but my experience at Napleton Chrysler Jeep in Kissimmee was extremely disappointing and felt downright dishonest. After purchasing my vehicle, I later discovered I had been signed up for an Assurant Vehicle Care policy that I clearly refused. Francisco Diaz asked me about | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Bakelman
    Horrible experience!! Went to purchase a used Pacifica with salesman Alvaro. He went to his manager and we agreed on a price. I live over 3 hours away. He told me to set up finance and they would hold the van. I told him I was paying cash and sent him a copy of the certified check and copy of insurance. He would have the van re | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Bakelman
    Horrible experience!! Went to purchase a used Pacifica with salesman Alvaro. He went to his manager and we agreed on a price. I live over 3 hours away. He told me to set up finance and they would hold the van. I told him I was paying cash and sent him a copy of the certified check and copy of insurance. He would have the van ready fo | Read Full Review
    1/31/2026 12:00:00 AM | Cars.com
  • ★★★★★ Guillermo Chuy
    Jose Rodriguez treated me great helped me with getting my cars oil changed I’d highly recommend asking for him when visiting in need of help | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Ernesto Del Valle
    Muchas gracias por todo Jose Rodriguez! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Ricky Cisco
    José Rodriguez was my service representative. He was very thorough and informative and knew I was at the dealership waiting for my vehicle service to be completed…. multiple times he Came to check on me and make sure I was good. I will definitely be back to bring my vehicle for service and I will make sure he is the one helping me ou | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Torres
    Jose Rodriguez provided me with exceptional service today! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Jeorbet Alberto Cala Breña
    Un ese lente atención de parte del compañero martin | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ ricardo padron
    Exente atención y muy buen trato del compañero martín | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Danielys Maestre
    Manny the best | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Roberto Saballos
    Jose Rodriguez is the best | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Almonte
    Jose Rodriguez muchas gracias por tu atencion super complacido con tu Servicios | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Angelina Acosta
    I got my 2023 kia K5 with Javier and he was absolutely amazing i loved his energy and he was really honest with me and very kind. i really recommend him if you’re going to get your car at this dealership. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Don Ciekot
    No stars!!! AVOID SERVICE DEPARTMENT! Took Jeep in for light on dash indicating a problem with the rear locker. Told the service writer NOT to do the open recall on the clutch due to all the issues I have read about online. The paperwork I received did not mention the clutch work. A few hundred miles later my front drive shaft fell o | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Abner Melecio
    Buena atención departe de Martin Brandt todo según nos dijo precio del auto pago y con el financiamento | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ mike lowery
    Great experience with Jean Santos! He was professional, knowledgeable, and kept me informed throughout the entire service. Everything was explained clearly, and the process was smooth and stress-free. Highly recommend! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Lilley
    Jose Rodriguez was amazing. Definitely recommend was in and out. Great service. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Dakota Witman
    Wonderful staff. The service was fantastic. Got the exact car we were looking for at an amazing price. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ley August
    What a seamless process. Vini and victor helped us out soo much! Great customer service! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ David Hunter
    My service rep Lara was very delightful and set my expectations for the visit. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Janiel cuevas
    If I could do zero stars I would the service department is an absolute joke my service advisor marie told me on January 2nd my diagnostic fee would be $294 and it also says $294 on my repair order so they can diagnose my truck. I would text roughly every 2-3 days for an update because she wouldnt reach out on her own to tell me if th | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Orlando Mayo
    Very pleased with my advisor Jose Rodriguez & his excellent customer service! He addressed all my concerns and answered my questions with regard to vehicle maintenance & service. He provided a link with video that included a multi point inspection lending transparency and peace of mind ! Thank you Jose Rodriguez | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ William Soto
    Martin brandt gracias por su excelente servicio | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Aisha Flecha
    Princess treatment all the way | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Peavler
    Jose Rodriguez was super helpful and went above and beyond when I needed my van fixed. His customer service was outstanding. Ask for him next time you have a problem with your vehicle and you will not be disappointed. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Bad 4242
    Cory Whitney was a great salesperson. He worked with my husband and got the price we wanted. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ James Jackson
    Amazing Salesman Edwin Cabreja. Need help getting approved he will help point you to the right direction. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ kelvin ramirez
    Service was overpriced and took too long. The salesmen were nice but of course they have to be if they want to make a sell. Have to remember that theyre on commission. Buy from here but dont service here unless you're under warranty, expect to be waiting 2-4 hours unless you have a way to drop off the vehicle. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Megan Rodriguez
    Great service with Jose Rodriguez! | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ gricel espejo
    Tara was a great advisor , she’s was prompt with communication and provided great service. Thank you Tara | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Analine Morales
    I had a great experience at the dealership thanks to Jose Rodriguez. I brought my car in to have an issue fixed, and Jose took the time to explain in detail what was going on and how it would be taken care of. Since the repair was going to take a few hours, he even offered me a shuttle to take me home. When I decided to stay instead, | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Casanova
    Great customer service. Very attentive . Jose Rodriguez even when the car does not need service he follows up if need anything and going well with the car. Very proactive. Thank you. | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Afanador
    Amazing experience. Martin was great | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ denyss carmona
    Jose Rodriguez was very professional and informative. I really enjoyed my time in the waiting area while my car was being serviced. Will be back soon to change tires! Thanks Jose! | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Lourdes Cespedes Martínez
    With Martín Ifrankel was more than a satisfactory experience, he found many options for my specific options!!! I’m so grateful, and the coffee was perfect!!! ???? | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Shaniqua Wilkerson
    Zero stars. I would not recommend. I went to Napleton to view a car, and they had the wrong person’s Social Security number in their system under my name. After I provided my correct SSN, the situation was handled very poorly. Aaron, the supervisor, was extremely rude and disrespectful. Frank was dishonest and tried to make it seem | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ DRO
    They are great jose Rodriguez was amazing took really great care of me | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Jeifer Soto
    José Rodríguez excelente servicio | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Daniela Andrade
    Excelente servicio y atencion cordial por parte de Martin. Muy amable y sobre todo con mucha paciencia nos atendio . Gracias ?? | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Julius Mawoussi
    This was not a good experience. I’m honestly not sure how this dealership has a 4.6 rating. My father went in to test drive the electric Dodge Charger. It took an excessive amount of time just to get the keys, and the vehicle they brought out wasn’t even the one he was interested in. After he returned, I wanted to test drive a used | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Ludinel Cabrera
    Edwin Cabreja was very easy to work with, extremely understandable. If you want a quick and easy time he’s your guy. Cory Whitney is also a G, locked me in with the price I wanted. | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ linda marie
    had a very good experience with Edwin Cabreja he made the transaction very easy to work with and very quick, offered food and drinks and was very sweet helpful he didn’t have no problem with answering our questions. we also had a very good experience with the manager Cory Whitney who helped us with the payments and the money process | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Coach Howard
    Awesome service Rafael thank you guys! | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Michael Tomko
    Lara was very helpful in explaining all aspects of service visit and provided back up communication should any concerns develop. | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ AMARILLIS RODRIGUEZ
    The initial conversation with Rafael indicates a wait of 2-3 hrs. It was less than that and even purchased an oil pack deal. Outstanding | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Christina Landin
    Posting on behalf of my mother Ana Landin. I’ve purchased several vehicles from Napleton over the years, and I will continue to be a loyal customer. Lara and Adriana went truly above and beyond to ensure my car was properly taken care of. They not only got the repairs completed but also arranged a rental car for me while my vehicle | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Austin Bloom
    Cory Whitney was amazing to work with! We bought a used Jeep Gladiator and he made the process super simple and easy. 10/10 experience! | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Fabio Burgos
    Really nice customer service from hunter and the team, we did closed the deal,thank you for everything guys the best wishes for all of you this new years. | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Laura Hall
    We found a car we wanted on Sunday, set an appointment for Tuesday and our Sales Associate Kohlin Miller was all over the process on Monday! He made sure that the Runnung Boards were installed before arriving! Best process ever! | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Hector Pardo
    Muy buena atención muy agradecido y salgo muy feliz y con buenas referencias de Martin brandt es un vendedor espectacular me ayudó más en el momento más precisó bendiciones | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Felix Reyes
    Gracias a Martin Brandt salí complacido y muy a gusto. | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Nelmarie Berrios
    Complacida con la gran ayuda que nos brindó Martín Brandt. Recomendado al 100% | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Tasha Walls
    Edwin Cabreja was absolutely amazing and very caring he helped me and my family out with a great car. We were in a very tight spot didn't know what we were going to do and this man came through for us. ?? It means a lot to us, Thank you Edwin | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Felix Montes
    I bought a Grand Cherokee 4xe 2023 (0 miles) 8 months ago. After dealer rebates for a totals of $43,000. Since I bought it the SUV already had 2 recalls and had been in the dealer to repair once. I went to the dealership to see if I can change it for another car, they said that they can buy my SUV 8 months ago later for haft of the p | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Luis Aristizabal
    Edwin y Vinicius me atendieron muy bien y siempre e hecho muy bueno negocios en este dealer. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ JC “Ciudad Futuro” Castro
    Excelente servicio y gran atención. Muchas gracias al señor Castro que hoy mostró gran profesionalismo en su agilidad en atender a la gente asi no sean clientes. Gran persona. Gran concesionario. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Jackeline Feliciano
    I am more than greatful for Many Cuevas for the help and support on buying my new vehicle, I was very picky and asked many questions but Many was very patient and very professional, her is the best! Thank you Many and God bless you!! | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ ANIED MANCILLA
    Martín and Francisco they were very profesional and gentle. We highly recommend their Services . | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Greta Soras
    Martin Brandt fue muy amable y profesional, buscar por el para que tengan el mejor precio y mejor servicio. | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Fishing with Jaboree
    Martin was amazing to work with! He was professional, friendly, and made the whole process smooth and stress-free. Highly recommend asking for him if you come here. | Read Full Review
    1/6/2026 12:00:00 AM | Google
  • ★★★★★ Desiree Jones
    Edwin C. Thank you so much for an amazing experience i love my new car | Read Full Review
    1/6/2026 12:00:00 AM | Google
  • ★★★★★ Andre Heron
    Edwin Cabreja was amazing felt right at home. My wife got a beautiful Camry and I will be back in days to get mine | Read Full Review
    1/6/2026 12:00:00 AM | Google
  • ★★★★★ fahad althukair
    | Read Full Review
    1/6/2026 12:00:00 AM | Google
  • ★★★★★ Cesar Sanchez
    Excelen service Martin Brandt | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Aldo Reyes
    Excellent service. Highly recommend if your trying to buy a car. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Coryntho Filho
    Excellent service from Consultant Zack in this store. I recommend everyone to buy their new car with it. Attentive, polite, good negotiator. Cozy and harmonious store. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ arelis gonzalez
    Manny fue un tremendo vendedor de autos. Rwcomendado 100% | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Luis Gonzalez
    Martin brandt excelente vendedor me ayudó de una manera increíble muchas gracias | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Ruben Pacheco
    Had the BEST car buying experience @ Napleton Kissimmee Dealer. Frank, Aaron & Manny Cuevas were knowledgeable thorough and helpful. I was able to get the vehicle I wanted and in a timely manner! These guys make you feel like family and will tell you the truth!!!! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Alexis Daly
    Worst service. I walked in and stood there 15 mins without anyone offering to assist me. I then went up to a representative and ask what the process was for checking in for a service appointment I had. They told me someone at the end would be with me shortly I waited another 15 minutes before someone asked if I was being helped. He a | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ nestor Goitia
    Pésimo servicio desde que llegas te hacen esperar un montón de tiempo, hay como 6 o 7 personas en la vitrina de servicio y ninguno se digna atenderte, traje mi vehículo hace 2 meses y la tuvieron una semana y no repararon la anomalía, que mal servicio si pudiera le diera menos 10 estrellas. No lo recomiendo para nada | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Juan Lugo
    Excelente servicio y transparencia!!!!no dudes en contactar a Martin!!! Muy atento, respetuoso y diligente | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Angelita Pacheco
    Manny Cuevas was a great sales person to our son. Very helpful and knowledgeable. The finance Mgr., Aaron was very thorough and helpful! He is also very professional and personable. I’ll be back to buy a car for myself ASAP! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Joaquín Franco
    Very good service at 100%, thank you for your attention, you are a great person, I hope God will allow you to help many more people, Mr Martin Brandt. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Alex Bravo
    Martin brandt excelente vendedor con mucha paciencia lo recomiendo con mucha confianza | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Viriviana Diaz
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Kei N.
    Great people to work with, great cars, very happy with my experience. Worked with Manny, he’s great! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Miles Moore
    Everyone in the service department was very helpful. Special, thanks to Marie Maugee. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ John P
    Javier and Alvaro were amazing to work with. No pressure at all by any of them. I walked in just to look around and ended up trading in my car. First time as a Dodge owner and the experience was awesome. Thank you for my brand new Durango. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ J J
    Martin brandt y jhosua gracias por la atención y haberme ayudado en todo el proceso rápido y cómodo | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Andy Rohas
    Martin was great on helping me and my wife choose a car. The experience quick and helpful With the assistant of the manager Moe, this is my fifth car here. Will keep on coming | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ George Heath
    So I gave these fools every opportunity to do the right thing. I bought a brand new Jeep for my wife and I bought a used Jeep for my daughter. I called and I tried to work it out civilly and they did nothing. These people are liars and should not be trusted. If you buy a used vehicle from them you are being lied to. They lied about t | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Jeronimo Henao
    Muchas gracias a Martin Brandt, exelente service y excelente persona y mas que todo su sinceridad … | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Gio Eugene
    Such an amazing crew at Napleton CJDR. From start to finish everyone treated us like royalty. The car buying process can be challenging, but Alvaro R. made sure to put us at ease and insisted on answering all of our questions. He was very knowledgeable about the Civic we purchased. 100% would recommend. | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Felipe Quartieri
    I want to share my experience with Napleton Chrysler in Kissimmee: Great experience working with sales manager Kohlin Miller. We live slightly far from the dealer so he could negotiate and answer all my questions by the phone, most important with honesty and no pressure, we was looking to buy a pre owned 2024 Chrysler Pacifica hybri | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Segura Rubio
    Outstanding experience at Napleton’s South Orlando! Frank Días was extremely professional, honest, and patient throughout the entire process. He took the time to understand exactly what I needed, answered all my questions clearly, and never made me feel pressured. Everything was smooth from start to finish, and I truly felt taken car | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Holly Smith
    Manny was very responsive, knowledgeable, and detailed. Made the experience for buying our sons first car easy and stress-free. Highly recommend! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Chrystie Schenk
    Unreal here for a service on Saturday and they open at 7AM I got here at 6:45 AM they arrive at 7:17AM. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Valente
    If you are looking for a vehicle ask for Mustafa! Quick & easy to work with, 5 stars! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Marrero
    Santiago was amazing and very professional. Definitely recommend if you like a attentive and honest person to handle your service experience | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Marco Munera
    Edwin Cabrera Very nice and cordious | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Katie McIlvain
    | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Quiroz
    Martin Brandt has been the greatest seller ever, the best customer service and also the best deals | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ G Hur
    Good service. Great prices. | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Punta Gorda Panga
    Went to dealership to test drive and check the engine idle hours on several trucks. The one I drove had too high of idle hours so I asked if I could check the idle hours on several other trucks and Hunter seemed bothered by me. The manager told Hunter to check the idle hours for me and Hunter told me he would check them when he had | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ DIEGO MAURICIO GONZALEZ
    Unprofessional, a lot of disappointment from the dealership, me being a loyal customer for more than 6 years and having purchased 2 vehicles. Let me share my story… My truck was damaged while in the custody of Napleton Chrysler Dodge Jeep Ram Kissimmee. Since then, the dealership has attempted to repair it on more than two occasions | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ LubambaTV
    Javier and Joshua did a great job changing our bad impression around to a Positive experience. Many thanks. | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Karina Exclusive
    Javier pillar was a virtual light in a dark space for me, due to the fact that my husband and I were hit with an enormous repair bill and were suffering a hardship. Javier back & forth until he found us another car that wouldn’t break the bank. If that Wasn’t enough, Javier tagged in and took us to the finish line with the low down a | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Brad
    Don’t do business with Cory. He will lie about pricing just to get you in the door. I was told “We are good to go at that price, when can you be here “. When I go in and presented the written price Cory said was good. I’m told we can’t do that price. Liars all of them. I hate dealing with these car salesmen. | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Tracy A.
    Had a great experience with Edwin and appreciate his kindness and patience with us! | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Serginho Ossay
    Martin Brandt had an amazing customer service and made the process very smooth and easy | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Camilo Andres Hernandez
    AVOID AT ALL COSTS: day an a half lost to Deception and "Bait & Switch" Tactics This was the most dishonest experience I’ve ever had at a dealership. The Pricing Trap: I approved a specific estimate in their app. When it came time to pay, the numbers had changed. They provided a higher price than what was digitally authorized, thei | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Wilson Almonte
    Excellent person, nice seller, explain all details good. I really recommend him. | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Christina Montalvo
    Edwin was fabulous!! Such a great experience. We were in and out super quick! | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Mike Krason
    I've been going to this dealership for as long as I can remember for service only. Service has been getting worse over the years. I would never buy a car from them. That's for another time. I had taken my truck in for service a couple of years ago for the typical lifter ticking common with the Penstar V6 after a certain mileage. I to | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Lopez
    Bought mu Toyota Avalon. Must say its a great place to buy from. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Karine Schiavinato
    I had a very bad experience with Mopar; they used this distributor to send me a part I bought online! Anyway, long story short… Rick (Parts Manager) and the employee who personally assisted me were professional and treated me very well! To anyone reading this message, my advice is: think carefully before buying from MOPAR.com | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Raquel Williams
    They are horrible in there and very rude only Anthony nice | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Walter Camacho
    Excelente atención de Manny Cuevas muy buen trato durante todo el proceso de compra. Me explicaron claramente los números y me ayudaron a encontrar un vehículo que se ajustara a mis necesidades. Recomendado. | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Leonardo Boscan
    Giancarlo fue muy profesional. Y rápido, definitivamente recomiendo ir con él!! | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ lo la
    I highly recommend this dealership, especially its customer service department. The manager, Jose, and the supervisor, Norman Kingsley, are very courteous, responsible, and professional. They are consistently punctual in providing service. ????For me, the most important aspect of a dealership is its customer service department, and the | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Ezy Rios
    Martin helped me & my husband out for our first time buying a car together! | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Brian Boehman
    Excellent to work with, easy and timely. Hunter was great for sales. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Angel Rivera
    Martin brandt was a great help of finding a the car that i needed. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Parviainen
    Kohlin was GREAT! He was very helpful and got us into the perfect vehicle for our family for a unbeatable price. 5/5 RECOMMEND! | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ malek salaimeh
    Just purchased a vehicle from Kohlin! What a easy going great experience. Highly reccomend going to see him if you looking to purchase! | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ dbayron
    Great and quick service from Martin Brandt. Fully recommend him for buying a car. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Clint Johnson
    Edwin cabreja helped me with my used 2022 sxt dodge charger. He answered all my questions and had top tier customer service. He was so awesome!!!!!!! | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Hirschberger
    Hunter was wonderful and helped me a lot through the whole process. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Mike Porcaro
    Brought car in for oil change at 3pm on Thursday . I was told 1 1/2 hr which is crazy but ok what choice do I have . At 4pm I see all and I mean every technician get pulled into a meeting that lasted over a 1/2 hour . So I am the only person in the waiting room for an oil change and you couldn’t wait few minutes to finish my oil c | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ CAIN APBT
    Service department ?? Take your vehicle to place that actually respects your time and property. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ jennifer rivera
    I highly recommend Santiago, amazing customer service! | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Pons
    Great experience today! Kohlin was very patient and helpful with us. Got us into our dream vehicle. Super grateful for the whole staff that helped us make everything possible. Just wanted to specifically shoutout Kohlin ! Amazing customer service. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Ben Butler
    Angel is so awesome he answered all the questions I had over the phone and took care of me through the entire call | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Wilson
    Quality service, friendly staff, and good prices. 10/10 | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ N Griff
    SERVICE DEPARTMENT HORRIBLE!!! and if the sales and finance departments stand with them, then they are the same. Remember, finance sells the warranty agreement B.S. I am writing this a little late, but life happens. Our Durango, has been taken in for service several times. We have the extended warranty, buy they dont care. Every ti | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ Cadil Shachoo
    Gracias a martin brandt por su apoyo en todo y ayudarme a conseguir mi vehiculo muy agradecido y que sigan los exitos | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ abraham davy
    One of the best experience ever | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Reed
    | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Valentin
    Edwin was an amazing salesperson! Wasn't pushy. Showed us more than what we came for and got us into a truck. Stood late for us to make sure we were fully taken care of. Great place. Love everyone here. | Read Full Review
    12/7/2025 12:00:00 AM | Google
  • ★★★★★ edwin r
    Edwin Cabreja was a great sales person. Stayed after hours to make a deal. Recommend him for any future purchases !! | Read Full Review
    12/7/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Cruz
    The agent Was very pleasant and did everything to help me get the vehicle I wanted. This is the third dealership I tried and so far the best experience. Hunter moon He deserves to get recognized for his job. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Charles Ingram
    Hunter, Mo and Cory were all Amazing and helped me with the purchase of my new truck . Thank you all. This is the 7th vehicle I’ve bought from Napleton Kissimmee | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Carlos David
    Very good , Giancarlo and Walter were excellent 10/10 recommend | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Enea
    I randomly stopped here because I bought my vehicle from Napleton in West Palm Beach. I had a recall that I needed to get taken care of so I wanted to see what the timeframe would be to get it in. I spoke with Rafael Garcia and he got me in the same exact day. He offered great, same day-friendly service! | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Olivera
    Amazing prices, thank you so much Santiago for helping me with my cars. I have such a headache and I am too old to look for someone who cares, but I know you do. Thank you Kid | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ DAYANNA URBINA
    Martín y Manny Queremos agradecerles sinceramente por la excelente atención que nos brindaste durante nuestra visita al dealer. Desde el primer momento nos sentimos muy bien recibidos y acompañados en todo el proceso. Apreciamos muchísimo tu paciencia, tu disposición para responder cada una de nuestras preguntas y la claridad con la | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Lan
    I recently purchased a new truck from Napleton Chrysler Jeep Dodge Ram, and the entire experience was exceptional. My salesman was knowledgeable, patient, and truly focused on helping me find the right fit. The finance manager also did a terrific job, clearly explaining every detail and making the process smooth and stress-free. Tha | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Thomas and Brenda Richmeyer
    Zack was AMAZING.. thorough and professional | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Juan Padilla
    Giancarlo was instrumental on this car sale , really appreciated his help , and has a great future with this dealership. Shows he is hungry for a sale | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Jonis Pinoth
    | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Rikkola
    30 sales guys standing outside staring at us as we drive in, drove around the lot the see what they have and 60 sets of eyes on us like we were shark bait. 98% close to purchasing but the pushiness was too much. Not to mention they are about $8k higher then their competitors! Having that many sales people standing out front to pounce | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ DAYANNA URBINA
    Manny muchas gracias por la excelente atención que nos brindaste a mi esposo y a mí. Se notó tu profesionalismo, paciencia y buena disposición en todo momento. Agradecemos de verdad tu ayuda con la camioneta. ¡Gracias por hacer la experiencia tan agradable! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Diego Pinto
    Martin Brandt el mejor vendedor. Me ayudó con mi crédito siendo primer comprador! Me consiguió un buen negocio en mi nuevo Altima 2024. Te hace reír, y hace que tu experiencia sea la mejor! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Elizbeth Rios
    WORST customer service in the service department. I bought this truck brand new (2026 model) on the 16th — only 11 days ago. As soon as I arrived home with it, the truck made a noise when I turned it off. Luisa called me on the 18th to follow up on the sale, and I explained the issue. She told me to bring the truck in as soon as poss | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Ellery Hopson
    My experience with this dealership was wonderful and it was all due to the professionalism shown by my service consultant name Norman. Wonderful job sir!! I highly recommend requesting his help if you find yourself needing repairs at this location | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Richkard Ramirez
    Obtuvimos nuestra segunda RAM, por supuesto con la mejor atención como siempre de nuestro vendedor estrella, siempre amable, cortés y dispuesto hasta encontrar tu aprobación y lograr que cumplas con la meta de tu nuevo vehículo muchas gracias Martín Brant y para concluir tuvimos la excelente atención de Francisco Díaz en area financi | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Mileyca Negron
    Huge shoutout to Santiago and Adrianna! They handled my car check-up with so much professionalism and kindness. They explained everything clearly, worked quickly, and made the whole experience smooth. Definitely recommend them if you want honest and great service! | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Andrés Nieto Maldonado
    No puedo explicar la agradable experiencia que he tenido aquí desde hace un año.. si en 1 solo año he venido múltiples veces tanto a ventas como servicio. La primera vez hubo una confusión y el equipo de aquí es tan bueno que en vez de dejarme perder se contactaron y trabajaron conmigo ayudándome a tener los carros que yo quise y en | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ J Smith
    Gian Carlo was a great sales guy, very polite and is an exceptional sales person. Will definitely do business again. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Rachida Akallal
    From: Semia Transportion Inc. I recently purchased a vehicle with Mr. Giancarlo, The whole experience was amazing and the sales agent was very professional and Nice. He was able to show us all available options and he made the process so easy and smooth. I’ll definitely recommend him and this dealership. Best experience. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Ann Mohney
    Excellent experience, Manny is amazing. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ WoodyAubrin
    Terrible customer service, the staff is very rude and racist. I don't recommend them at all. You better off traveling to another dealership either to purchase or service. | Read Full Review
    11/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ WoodyAubrin
    Terrible customer service, the staff is very rude and racist. I don't recommend them at all. You better off traveling to another dealership either to purchase or service. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Nye
    Gian Carlo is a great salesperson. I was quickly entertained in purchasing my next Jeep with him. Great all around qualities. Very happy with my purchase at Napleton Chrysler Jeep. Thanks again Gian! | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Rosario
    Martin Brandt muchas gracias por tu apoyo y ayudarme Montarme en el vehículo correcto muchísimas gracias | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Ervin machado
    My experience at Napleton Jeep Orlando was absolutely unacceptable. The vendor, Martin, and a manager were extremely rude, unprofessional, and tried to pressure me into signing documents that treated me like a first-time buyer when I clearly wasn’t. They were hiding papers around the dealership, bringing me random numbers, and telli | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Justin Dugas
    Set an appointment to see a 2020 tundra on Saturday 11/22 sent confirmation of my VIP appointment on 11/21 that I would definitely be coming to see this 2020 tundra. Tonight 11/21 just happened to be checking their inventory and notice the 2020 tundra marked as no longer available... these jerks were going to have me drive an hour ho | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Willians Wever
    Manny did an excellent job showing me the car of my interest and he managed to negotiate the car at overall fair price. Thanks. | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Jeff O
    ?????????? Five-Star Service Every Visit The service center at Napleton RAM in Kissimmee is an amazing place to take your vehicle! I’ve used this service department multiple times, and every visit has been nothing but five-star service. I recently had an issue with my truck and brought it in unannounced. Mr. Jose Rodriguez immediat | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ SEMPITERNO SEMPITERNO
    We’ve been loyal Dodge Ram customers for many years, and every experience reminds us why we keep choosing this brand exceptional quality, true elegance, and unmatched strength in every vehicle. The dealership has always treated us with outstanding service honest, kind, and genuinely committed to making sure we leave happy. We are d | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Ken Marcus
    I bought a used 2024 Lexus 350 NX AWD from Napleton last week. The car was in great shape. The dealer was easy to work with and we agreed on a fair price that worked for both of us. My sales person, Kevaughnie Thomas, was excellent! He worked with me through the price negotiations. He delivered the car to our house and drove aw | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ benbrotherben
    Edwin is the man, not only his is approach warm and welcoming. He is super accommodating, and strived to make sure I was satisfied with the deal we ended up making. Over the course of test driving, Edwin let me take the Pre-owned car I was interested in to a private shop for a pre purchase inspection. The sales Manager Colin worked w | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Mata
    Excelente servicio !!!! , me atendió el Sr Martin , muy atento y complaciente con ofrecer su servicio y recomendaciones , honesto y amigable | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Elizbeth Rios
    We came in yesterday hoping to find something when most dealerships where closed, We had a great experience with our sales rep Santiago Castillo, I told him at one point I'll speak to my husband in private he did as we asked and he didnt pressure us at all he let us be until we were ready. We left the dealer with a New 2026 Ram Warlo | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Rossel Castro
    Nos sentimos muy cómodas con la atención brindada desde que llegamos. Santiago superó nuestras expectativas, no teníamos una idea clara de lo que buscábamos pero el nos escuchó, nos guió y encontró justo lo que queriamos, su amabilidad y receptividad son increíbles! | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Wishart
    In my nearly 60 years on this earth I have bought A LOT of vehicles. This is a the ONLY dealer that has done everything they have promised to do. Our sales team Kohlin and Cory were fantastic. Thank you | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Yandel Marrero
    Gracias Martin muy buena atención, excelente personalidad, muy amable y profesional. Excelente servicio. | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Kody Robinson
    Giancarlo did a great job. Got my dream car, FIRST TRY! Would 100% recommend | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie Mohammed
    I was interested in an Audi Q5 at this dealership, and based on the pictures and videos they sent me, the car looked clean and in immaculate condition. I drove over an hour to see it in person, only to arrive and find a “Do Not Sell” sign on the vehicle. When I opened the doors, the interior was a complete mess—ketchup smeared on the | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Luis Zuale
    Exelente servicio gracias por todo Martín.! | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Luis Urribarri
    I have visited a number of times for various issues with Wrangler. I’ve never had them service my Jeep as every time I’ve gone, there are what seems to be 15 people idling around with no one to actually assist me. When I finally did snatch a person from their idle conversations between each other, they would tell me that they won’t | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Shane Bowen
    Great experience! Kholin was super awesome to work with! Team at Napleton in Kissimmee was superb ?? | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Danny Toro
    Ask for hunter over here. Hooked me up with a new Ram super quick too. Will find you the best deals possible. You Will get REAL customer service with Hunter. Make sure u look for hunter too Thanks man | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Jose Colón
    Hoy estuve en Napleton Kissimmee y tuve una experiencia única y exclusiva Gracias a José Rodríguez services advisor y los técnicos mi 2019 Ram 1500 Rebel quedo estupendamente perfecta muchas gracias por sus servicios | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Johanna Giraldo
    Muchas gracias a Jose Rodriguez . Su atención fue increíble . Me solucionó con agilidad todo lo que necesitaba para mi camioneta. La Comunicación súper sencilla con el . Gracias por el servicio | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Abraham Ferreras
    Many, estimado Gracias por tus servicios y atenciones, excelente, ?????? | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ khadija B
    Their car dealership delivers an outstanding level of service, defined by genuine kindness and a true commitment to customer satisfaction—and Santiago embodies this perfectly. From the moment you walk in, Santiago goes above and beyond, offering guidance that is thoughtful, knowledgeable, and never pushy. His warm personality and pro | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ D0M1N8TION
    Fantastic professional service! Thank you Jose. They kept me in the loop with inspection, recommendations. Free shuttle home and back so I didn’t have to wait here and washed my baby at the end. Superb customer service! | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Magic Tours
    Excelente servicio del señor Martin, recomendado asistencia en español | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Joey Suarez
    Big dealership with a big selection. The service department needs alot of work. If you schedule a appointment for a simple oil change it will take 2-3 hours for your truck to be done. If you schedule a oil change and drop it off they will put cars in front of yours and not touch your car until almost closing! Dont agree thats how it | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Earl Matthew
    It was a pleasure working with Edwin and Vinny. They go above and beyond to meet the customer where they are. I recommend this dealership! | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ jose david gonzalez
    Excellent sales service, Giancarlos. Thank you for your advice and attention. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Max Paul
    Good | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Juan Santos
    Excelente servicio ! De los mejores que he visto ! Joshua Monte es un magnífico representante de su departamento, gracias por tu amabilidad y buena disposición en atender mis preguntas y necesidades | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Spencer Baker
    I recently visited this location to help my sister in-law purchase a used Honda van. We worked with Hunter in sales, and he was very professional, patient, and helpful. I would not hesitate to work with him again if I was in the market for a vehicle they had. | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Octavio Tinoco
    We recently purchased our car with Martin, and all we can say is that his service and patience were exceptional. We would definitely do business with him again. | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Mendes
    Great salesperson know how to help the customers find the right parts. Strongly recommended this guys | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Garanton Carlinho99
    Parts department has the best service ! Joshuan the best parts advisor | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Brayan Torres
    Santiago Hernandez y Joshua de partes Recomiendo 100% en la parte de servicios y en todo lo que necesites, muy amable y servicial, agradecido por su buen servicio. | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ johanna torres
    Cada vez que visito el dealer de Napleton Chrystler pregunto por Joshua Montes, del Departamento de Piezas. Joshua siempre brinda un servicio excepcional. El siempre muy amable y atento. Tiene mucho conocimiento en su área y ofrece la mejor atención al cliente. Es un verdadero ejemplo de profesionalismo y calidad en el servicio. Grac | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Douglas MacComb
    Joshua was awesome in Parts Department!! Thank you so much! | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ JUAN SANTOS
    Excelente servicio y buena disposición para con el cliente ! Joshua Monte respondió todas mis preguntas y resolvió mis necesidades con las piezas que fui a comprar. Gracias!! | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Dianna
    I had a disappointing experience at Napleton Kissimmee involving an employee named Adrian who assumed I was with another customer simply because we are the same race. That kind of assumption is unprofessional and unacceptable. On a better note, another service representative immediately stepped in and took care of me after I mention | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ rangerscott1997
    Unprofessional, misinformation, I haven’t been to this location for years due to my past experiences with Napleton Chrysler Jeep Ram. I purchase my vehicles else where. To avoid this location. However I thought with time this location would have changed, it hasn’t what a shame. Now to the issue, I have a 2025 Ram Limited. A check eng | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Christian Rodriguez
    Went to the parts department, to get part and the customer service was horrible. There was 2 guys working.Man with glasses started to help me as I pulled up my vin took 2 min, he took a phone call and helped the person on the phone.he then hangs up and gets up and walks to the back to talk to coworker. He didn’t say sorry sir I will | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Abdallah Wiggins
    WORST EXPERIENCE EVER...... Changing my review from past experience we have had at this dealership. We have purchased 4 vehicles over the last 6 years from this location and until a couple years ago, very satisfied customers. Since our last purchase (2023), the service, level of respect has gone down so bad we may never go back. Stop | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ fernando rojas
    Muy buena atención ! De Santiago | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Itallo Oliveira
    I had a great experience with Vinny, really friendly and helpful with what I was looking for on my new truck. Definitely recommend to him to help you out on your new vehicle. | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Prisleyda Pepin
    I had my oil changed today and the service was excellent and very fast. Jose Rodriguez was my agent and was very professional and honest. He was always sending me update texts of my vehicle status. Everything was explained to me clearly, and he made sure my vehicle was well taken care of. He even made some recommendations to my car w | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ L G
    Thank you Jose Rodriguez for your service | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Zulueta
    Joshuan Monte’s has provided me the best customer service I have received in a long time. He has been very helpful in telling me the correct parts they I need to repair my car plus order the parts that were not available and save me the hassle of having to go looking for them at other dealers A++++ for Joshuan Monte’s | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ nestor Goitia
    Excelente servicio | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris
    My entire experience at Napleton was great!!!! Thank you, Ashley! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ karina espinoza
    Jose Rodriguez muy buen servicio | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Robert Bush
    ADRIAN SERVICE HELPED ME OUT WHEN I NEEDED SERVICE AND HE TOOKCARE OF ME | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Scott Barger
    Had a great experience today got me a brand new Bighorn thanks to the big boss , vinny and John very happy I would highly recommend going there if your in market for a new vehicle.. Thanks again!!!!!!! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Drew Tannenbaum
    Frankel is the best. Great guy, very knowledgeable, very honest. Highly recommend seeing him if you come buy a car | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Jose L. Sanchez
    Very bad experience with Napleton Chrysler Jeep Dodge Ram. I took my SUV in for repair, and when I picked it up, I noticed it had a dent that wasn’t there before. No one from the shop called to inform me about the damage, and when I pointed it out, they didn’t take responsibility or offer any solution. I found this to be a complete l | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ G M
    This place is like: "I went to the doctor for a toothache, but he said I need a kidney operation.” Be street smart dealing with this ppl... | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ LUIS DENISIA JR
    Came in Today with no appointment to see if it was possible to get an oil change and an estimate for New Breaks and Rotors. Spoke with Jose Rodriguez and he took care of me Right away. Great Service by him and his Team, we will be back next week for our Breaks. Thanks Again | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Alzate
    Wonderful, friendly and complete service. Adrian L. was up front with me and informed me of the status of the car while I waited! Will always bring all my cars here for the great customer service.?? | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Rosado
    José Rodríguez, un servicio de 5 estrellas. Muy agradecido. | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Torres
    Carolyna was great! She was professional and attentive to my needs. She had my car ready when I arrived to see it. | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Hector Pardo
    Muy buena atención muy agradecido y salgo muy feliz y con buenas referencias | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Steven Cruz
    Adrian took well care of me communicating well | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Negron
    Excellent customer service (Jose Rodriguez) excelente servicio al cliente | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ paola baena
    José Rodriguez el mejor para servicio al cliente. Búsquelo es maravilloso ?? | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Wilson
    My experience with Alvaro Rodriguez was fantastic! From the moment we walked in, we felt so welcome and comfortable. He was kind, helpful and very professional. Throughout the entire process, he was very efficient, thorough and honest. I'm beyond excited with my new vehicle. Thank you so much, Alvaro & Napleton Chrysler Jeep Dodge R | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Maria Sanchez
    Martin fue muuuuy amable y me hizo sentir segura de mi misma siempre positivo Gracias Martin. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ David
    Edwin and Jose helped us out and gave us a great deal. Just purchased a new dodge ram and low monthly payments. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Jose Contreras
    Martin Brandt is the best salesman. He is very knowledgeable and very patient. He is willing to work with you and ensure you are satisfied with your transaction. Will definitely being recommending this dealership to family and friends. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Arboleda
    Jose Rodriguez took care of me today. He made sure both my vehicle and I received quality service and did a very professional job. There is great customer service which keeps me coming back to napelton. I have purchased 2 vehicles and may be purchasing here a 3rd one in the near future. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Julio Ojeda
    Agradezco toda ayuda y atencion prestada en los nuevos vehiculos que adquirieron mi esposa liliana y mi hija paola, martín y frankel son grandes vendedores excelente en ayudar a buscar los vehículos correctos | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Wilfredo Febo
    Hands down one of best car purchasing experience I’ve had in a long time. Vinnie was fantastic. Management went above and beyond for customer satisfaction. I highly recommend this place to all my friends and family that are in the market for a car. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ F Pinheiro
    It is our second purchase from Napleton… John was great and knowledgable. Frank made the final process easy! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Ernesto E. Olaizola Mecq
    Excelente atención de parte de Martín y logró darnos la mejor opción de compra | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Freddie Miranda
    Adrian took excellent care of me highly recommend | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Negron
    Adrian help me out, very profesional and friendly | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ AL Alfonso
    Although I’ve had issues at this dealer in the past, this last visit was Extraordinarily Positive! Adrian the service advisor was very helpful and friendly! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Sammy Straughter
    Adrian was very knowledgeable and resourceful | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Reyes
    Jose Rodriguez was great. He super helped. Loved his service. Very nice and professional. Keep me always updated. Thank you | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ James Rivera
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Maria Gil Gutierrez
    When purchasing a vehicle, professionalism and honesty are essential qualities — and not everyone has them. We have been visiting Napleton for quite some time, and Martin assisted us with outstanding service. He found the exact car we were looking for and offered us the best possible deal. The manager, Mike, referred us to this sales | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Shadarius Thompson
    Edwin man great experience didn’t discourage me not one time I was nervous but he made me promise that were only good and I got my truck!!! Great fun for my first vehicle I advise anyone to come here find Edwin!!!!! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Nicolae Ligai
    They are just liars I bought brand new Dodge Ram Pro-master from them and they said that there is a free oil change two times after you purchase the car,when I came to change the oil first time they said that I canceled free oil change!The situation is terrible because I never canceled something free in my life!The manager it is a wo | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Santos
    Best customer service ! Thank you Santiago Castillo ,and Vinicius for your expertise ! | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Maily Delgado
    Muy agradecida con el equipo pero en especial a Martín que nos ayudó en todo momento ya que tuvo mucha paciencia y dedicación . | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Mayo A.A
    El diler más malo de todo EEUU no compren carro te lo venden y cuando sale no sirve ni para ir a Orlando te prometen que van hacer y es para venderte el carro la más orrible experiencia y los trabajadores y todo súper orrible no lo recomiendo | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Terri Donovan
    Kohlin made the car buying process painless!! He was great to work! From beginning to end was a seamless process. Kohlin was very personable and knowledgeable! FIVE STARS all the way! Thank you Kohlin! | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Collins
    No matter how many times I've called and text I can't get a sales person to call me back on an $80k truck. After looking at the pictures more it looks like it's been thru a sand storm with the windows down. Would suggest looking elsewhere if you're trying to buy from out of town. Zero luck and horrible communication. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Gonzalez
    Jose Rodriguez the best service tech I’ve encounter in that dealership. He kept me up to date with the status of the car. Also provider ke with a loaner immediately. Understanding work/mom life not easy without car. I recommend him 100%. Also Martin is a great sales person. Not pushy very personable and professional! Recommend him a | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Sathya Montoya
    I’ve worked with several service advisors at this dealership before, and Jose Rodriguez has truly been the best. I recently went in for a tire replacement and rim repair, and he made sure everything was taken care of perfectly. From start to finish, Jose was professional, attentive, and proactive. He kept me updated every step of the | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Carol Beyer
    Thank you to Jose R and the staff at Napleton. You did an excellent job servicing my car. I would definitely recommend their service to anyone!! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Anderson
    Anthony was very nice to work with! I would recommend him as a salesman anytime! He wasn’t pushy and listened when I talked! Thanks Anthony for a great experience!!! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Angelo morin
    Muy buen servicio el de Santiago castillo lo recomiendo sin duda me ayudó mucho | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Simon Capellan
    Edwin | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Rachel
    I asked for a quote on my screen as it stopped working, and the window seal since it is letting air in. They had the time to play around because they kept my car overnight and quoted everything under the sun. “Customer states oil pan is dripping” quoting a full replacement when neither my boyfriend or I said anything else but screen | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Desamours
    Martin and Ricky helped me out. Check for them. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Br1ght M4st4
    Thanks to Napleton team I'm sliding with the sliders | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ danielmerette28
    ????? I had an amazing experience at Napleton! Vinnie, my salesman, was fantastic — super friendly, knowledgeable, and made the whole process easy with zero pressure. Victor from finance and the rest of the management team were also great to work with. They were upfront, efficient, and really worked to get me a great deal. The entire | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Ale
    Agradecida con Carolyna por su atención y su amabilidad sali con mi carro que quería recomiendo este lugar al 100% Carolyna hizo todo fácil para nosotros gracias estoy feliz ?? | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Arlen Morales
    Excellent service! José Rodriguez was very professional and helpful throughout the whole process. I’m very satisfied with my experience at Napleton Chrysler Jeep Dodge Ram. Highly recommended! | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ mia rey-mejia
    Carolina and Josh were very kind and patient with all our questions. Had an excellent experience getting my first car here that it was the first place I recommended my fiancé to get his car from! Will forever be a loyal customer:) | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Franco
    Excellent santiago castillo | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Culpepper
    Fast, efficient, and affordable service. Jose Rodriguez helped me out and did a fantastic job communicating and getting me squared away. I will definitely be coming back for future maintenance because of his excellent work. | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ TONY GUZMAN (JAOME TRANSPORT LLC)
    | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Jim Walsh
    I bought a jeep from Napleton Kissimmee on 9/24. Two key fobs were provided one was a dodge fob which worked but the jeep fob was not even programmed for the jeep. Since I live an hour away I had to go to Advantage Jeep in Mount Dora to get it programmed at a cost of $116.07. They also said all the tires were replaced but the back tw | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Kristie H.
    Amazing customer service definitely a people person very knowledgeable about the vehicles. Also, very well rounded and attentive to what we were looking for | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ C. J.
    Terrible Experience I do not recommend visiting this Jeep dealership. From the moment I arrived, I asked for a test drive, but instead of helping, they started asking several unnecessary questions about our credit history. We provided our IDs, and then they simply stopped assisting us. The sales manager came over and told us to wal | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ jenaffer Gerena
    Edwin Cabrera was very kind and efficient | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Walkiris
    La mejor experiencia me encantó el trato de los vendedores hicieron todos los posibles para hacernos sentir bien de verdad lo recomiendo 100×100 gracias napleton chrysler por la hermosa experiencia de hoy me encantó. | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ vicente rodriguez
    Jose Rodriguez excellent customer service A+++ 100% | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Davis
    Such nice dealership and friendly service. Edwin Cabreja was great. Easy to deal with and always available and gets it done fast. | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Sandie S
    Our salesman Anthony Keys. He was kind, patient and informative. He even helped install our 2 carseats (for the grandbabies) into the new vehicle! He made the entire process effortless. | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Ivonne Rivera
    Martin went above and beyond to make it possible to get my new car. He was professional and caring. Excellent customer service. Thank you Martin! | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Xerxes gaming
    Great experience with Edwin Cabreja, he had my best interest in mind, great help, explained everything to me, very patient and kind. | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Eliabey Vargas
    | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Christian Hernández
    Muy buenos adrian me ayudo con todo | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Williams
    | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Cavadia
    Agradecido con juan acosta muy buena atención agradecido con el y todo su equipo bendiciones | Read Full Review
    10/6/2025 12:00:00 AM | Google
  • ★★★★★ Jose Torres
    El vendedor que nos tocó fue excelente !!! Su nombre es Martín !!! Nos dio un buen trato y peleó por nosotros para llegar a un buen negocio . Mi familia y yo salimos muy contentos de allí …. Gracias Martin por todo | Read Full Review
    10/6/2025 12:00:00 AM | Google
  • ★★★★★ Damian Pierce
    John and Zack were amazing! they treated me great and it was a quick process. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Craig Race
    Great experience at this Dealership. Santiago was fantastic no high pressure sales. Highly recommend asking for Santiago when you visit this Dealership. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Michael Guidi
    2nd car now with these guys and Edwin made it happen. He hooked me and the wife up with the new family whip. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Brian
    We had an excellent experience at Napleton Kissimmee. The team was very honest, professional, friendly and helpful. Compared to other dealerships we recently visited, the prices here for the same exact vehicles that we were looking at were much better. Our sales person was Darcy and she was outstanding. The GM, Moe, came over to | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Amneris Quintero Aviles
    Jonathan y Santiago treat it us awesome. Very respectful and quick to respond. I totally recommend them. Great gentleman’s. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Camille Quintero
    Jonathan and Santiago were so helpful with getting my first car. They made sure it was a smooth process and were quick to help with whatever questions I had. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Jimenez
    Martín | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Monica Olivera
    Santiago Hernández helped me to get my car back on the road great service! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Jesmarie Morales
    Gracias por hacerlo posible! ???? | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ George Cook
    Excellent customer service | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Brady P
    I bought a vehicle from this place about 7 months ago. Buying experience was horrible but the service department was even more of a joke. I was told it was certified pre owned when I bought it so that included this cpo warranty. Although when I go to use the CPO it was no where to be found and they tried telling me it wasn’t a CPO Ve | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Wright
    Went for just a regular oil change on 10/1/2025. Arrived @ approximately 8:45am with a 9:00am appointment. Didn’t receive my vehicle until 12:30pm. The real tragedy was the unprofessional attitude given by my service advisor Marie Claire Mauge. Was totally unprofessional, dismissive and rude. I really hope this gets addressed. Still | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Hanginzon Evandro Ortiz Beltrán
    Genial, Santiago es muy bueno ..gracias por su servicio | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Lopez
    | Read Full Review
    9/30/2025 12:00:00 AM | Google
  • ★★★★★ 101exoticvapeshop21
    Had great experience with Edwin Cabreja in particular very helpful and informative and allowed me to get what I wanted for the right price definitely recommend. | Read Full Review
    9/30/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Berrios
    Santiago is the best took very good of me and my family | Read Full Review
    9/30/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Chase
    This is my second time bringing my Dodge, Durango to this location and both times were absolutely amazing this time around I had some heavy work done to my Dodge Durango and my service advisor Norman Kingsley was awesome Really came through by working with my warranty Company Silverrock to get everything replaced on my car, very ple | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Evelyn Garcia
    My service at this location where by the way I purchased my RAM was amazing, from Adrian in Service, Luis the Service Manager and Luisa were absolutely accommodating to my necessity, my brand new RAM came without a wheel lock, the 3 of them put their intention together and they gave me a new set for FREE!, They were kind, caring and | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Vishant Dave
    One of the best vehicle buying purchases of my life! Today, I was able to complete the purchase of my dream truck with the guidance and help from Brandon Henry and Ricky Aquino. Ricky was patient, listened to find out exactly what I wanted and then he and Brandon were able to execute on ordering my truck. They kept me informed duri | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Justin Kane
    Zach was awesome, had a great experience. Thanks! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Nick Terlizzi
    ?????????? I recently purchased a beautiful Wagoneer from Napleton Chrysler, and I couldn’t be happier with the experience. From start to finish, the team went above and beyond to make everything smooth and enjoyable. My sales representative was absolutely amazing, professional, attentive, and made sure all my questions were answer | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Ildemaro Zerpa
    I took my truck for service and Jose was amazing from the beginning, he is a great service advisor and made an excellent work with my truck taking care of a recall and an oil change, he saved me some money and they even washed my truck, THANK YOU SO MUCH Jose is amazing. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Simo
    José Rodríguez was amazing answered all my questions and the service was great. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jose Moya
    Jose Rodriguez, service advisor very friendly and helpful i came in for an oil change and rotate. Thank you! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ David Mckenzie
    Amazing customer service and such a quick appointment. Thank you Josefor making sure my vehicle was taken care of as if it was your own!! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Te'a Cassell'Moseley
    By far the absolute worse dealership I have every encountered. The communication and lack of customer service is disgusting. I would never ever ever recommend anyone to buy a car from here and for those who have a positive review..count down the days before you’re back at the lot dealing with horrible service | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jonas Joseph
    Jose Rodriguez provided excellent service. He was very kind, understanding, and he also made sure all my concerns were resolved and met. Great service advisor!!! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Erick
    Excelente servicio, gracias a Jose Rodriguez nos dio un asesoramiento increíble | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Cariss
    Look for Jose Rodriguez Excellent Service Advisor honest service ! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Nick Terlizzi
    Brandon Henry did not keep his promise. He promised a gas card that was never followed through on. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Martinez
    This dealership and their service department is now at a different level on customer service and has improved beyond expectations. Jose Rodriguez from service department treated my case with elite professionalism beyond luxury car dealership level such as Lexus. Job well done. Thank you ?? | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Maleek Rodriguez
    Jose Rodriguez was great, fast service made sure I understood the process & provided me with a shuttle back home while I waited for service & back certainly would reccomend to anyone! 10/10 | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Reyes
    Excelente servicio Sr. José Rodríguez | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Alex
    Jose Rodriguez | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Yolanda VelezRivera
    Jose Rodriguez was courteous and kept me informed about my car while being serviced. Also, since I have purchased my vehicle, he has been the most helpful and informative so thank you sir. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Alex Silveira
    Very good service provided by the salesperson Anthony Keys and Martin were amazing, fast and clear!! Very happy with this place!! | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Angel Matos
    Jean da best ,182788 | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Angie Perez
    I couldn’t asked for a better rep, Mr. Toby thank you so much for taking care of me. Hope That you are an example to others excellent customer service thank you again | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Isa Lopez Gonzalez
    It was a amazing Toby thank you | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Tint
    Anthony Keys was a terrific guy. He helped us with everything. He was very professional. | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Velazquez
    | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Melinda Quinones
    I had an excellent experience working with Juan. They were professional, knowledgeable, and patient throughout the entire process. They listened carefully to my needs, answered all my questions, and never pressured me into making a decision. I truly felt valued as a customer. Thanks to their guidance, I drove away feeling confident a | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Angel Rivera
    Frankel Javier y Ricky los mejores s los recomiendo santiago en servicios el mejor | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ christian cruz baez
    Edwin muy profecionar en Todo | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Steve “Kaks Basement Finishing” Sweeney
    Claudia was a pleasure to work with: Our experience was great from the initial meeting. Me and my wife were driving by and she was out front after hours and took the time to accommodate us in our search for a new vehicle. She was incredible - super detailed and Super knowledgeable. Can’t say enough, it was a total pleasure from the v | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Phillip Brooks
    Kohlin Miller was one of easiest salesman to deal with. | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ chelsea cole
    Napleton has stepped up since I bought my car there in 2019. Went this weekend for an appt about a recall. Service manager Maria was very kind & professional as was the service writer Norman. 10/10 for them both! The recall understandably took a lot of time so I had to drop off my car & they had a loaner waiting for me. Drastic diffe | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ Lorena Abad
    Kohlin helped us get our dream car. I want to thank him for the wonderful service that was provided for us. He was patient, kind, and caring, me and my husband don’t speak the best English and he was extremely patient with the language barrier. Thank you so much | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Sophia Lugo
    Santiago went above and beyond to assist us with our purchase! His dedication and excellent service made the entire experience smooth and enjoyable. We are truly grateful for his support – thank you, Santiago! | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Marcos Machuca
    Excelente atención por parte de Martín Brandt. Muy responsable, comunicativo y cumplido con todo lo acordado. El producto llegó en perfectas condiciones y en el tiempo indicado. Se nota que le importa dar un buen servicio, siempre respondió mis dudas con amabilidad. Sin duda lo recomiendo al 100% y volvería a comprar con él | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Betty Alcala
    Darcy de la Cruz helped us get two vehicles and was so polite, worked with us and helped us tremendously. I would recommend her to everyone family friends strangers. The person to go to if you need a vehicle! I swear by it | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ ClearTraxxSolutionsLLC
    5 star for Darry de La Cruz , I came in hopeless looking for a truck and a car for my wife and she came through and got us a great deal | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Rita Pirela
    Excellent Rick ! And everybody that made it happens | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Tawone Williams
    My guy Juan is the guy to see! Does everything he can to help also 100% transparent. Will be back in a few months to work with him on my other vehicle! | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian MAthieu
    I recently purchased a Dodge Ram from Carolyna at the Dodge dealership, and I couldn’t be more satisfied with the experience. From start to finish, Carolyna’s service was outstanding. She was professional, attentive, and went above and beyond to ensure everything went smoothly. I highly recommend her for anyone looking to buy a vehic | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ David Rengifo
    Anthony Keys was accommodating and professional get your car from him | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Iulian Botezat
    More than a year they cannot fix my problem | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Music Nerd
    I want to give a huge thank you to Ricky in the Auto Parts department at Napleton’s in Kissimmee, FL. I was trying to order a part for my Fiat, but Mopar.com kept making mistakes — I had to cancel my order three different times, which was really frustrating. When I came to Ricky, he not only acknowledged the issues with Mopar but al | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Paul Bushmaker
    Bought a used car from this dealer over the phone from across the country. Anthony Keys was incredibly responsive to calls/texts throughout the process. He even picked up my son at the airport when he flew in to pick up the car. Thanks Anthony! | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ niki john
    Vinicius and the whole crew at Napleton's South Orlando Chrysler-Jeep-Dodge were genuinely honest and welcoming. I walked in a complete mess and from start to finish no matter my emotional rollercoaster I was going through that day 9/18/2025, Vini and his people made it stress free to walk away with a brand new vehicle. I am very gra | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Ben Ocasio
    Edwin Cabreja was very helpful | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Noel De la Paz
    Agradecido mil veces con el señor Martín un trato excelente y siempre logro q estuviera contento mil gracias por todo | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Geriel Pacheco
    Agradecido con Martín excelente vendedor 4 vehículo que compramos en la familia este 2025 éxitos | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Yaritza Morejon
    A huge thank you to Santiago and team for helping me and making the process easy and smooth!! | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Fuentes
    Santiago gracia excelente atención nos ayudó mucho en el arreglo de la ram 3500 | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Brayan Torres
    Santiago Hernandez, lo Recomiendo 100% en la parte de servicios y en todo lo que necesites, muy amable y servicial, agradecido por su buen servicio. | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Richard Halquist
    Outstanding! Went above and beyond to get the Jeep back on the road! Service advisor was personable and attentive to our needs. Thank you! | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Wallace
    Time and time again Santiago Hernandez continues to come through for my Family and I. Whenever I have any issues with my car, or just need regular maintenance, I can count on Santiago to help me. Thank you so much to Santiago and napleton! | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Miranda
    | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Chelsea Mondrach
    Carolyna was fantastic when we came in to look at a vehicle. Very polite, considerate, and answered all of our questions about the vehicle. There was absolutely no sales pressure and a very pleasant experience. We ended up purchasing a car from her that evening. Thank you! | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Mike Carlo
    Darcy was so helpful and professional and made the process easy. I highly recommend checking out their inventory and that you ask for the best, Darcy. | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Hashem Altoum
    Great sales experience last year, but the follow-up has been terrible. I was told to come back after a year to refinance at a better rate, but every time I call, I’m screened, put on hold, and hung up on. It feels like once the sale was done, the dealership stopped caring. I even considered buying another car here, but this treatment | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Alexia Hinojosa
    excelente servicio con carolyna muy amable y atenta en todo, muy contentos con la compra! | Read Full Review
    9/14/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Mccrimon
    Here's a heartfelt review for Carolyna: "I had an incredible experience working with Carolyna to buy my sister her dream car. From start to finish, she was professional, friendly, and incredibly attentive to our needs. Her expertise and genuine enthusiasm made the whole process smooth and enjoyable. Carolyna truly went above and bey | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Ladler
    Absolutely! Here's a glowing review for Carolyna: --- I had an incredible experience working with Carolyna to find my dream car. From the very first moment, her professionalism, enthusiasm, and attention to detail made the process seamless and enjoyable. Carolyna's dedication to customer satisfaction is truly remarkable — she liste | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Renando Preendieu
    Anthony Keys was the best sales person ever! He sold me and my brother a vehicle! If you’re looking for a vehicle ask for Keys! | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Shorty
    Very good customer service they make sure that you are happy and well satisfied they don't stop until you get the car that you want | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Byron Murillo
    Martin Brand & Vinicius Bacara excellent services ?? | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Robin Love
    Zack helped me get into a new car! I highly recommend him! Best sales person I have dealt with when buying a car. The manager Brandon was also incredible. Thank you so much I love my new car! Highly recommend buying from Zack and Brandon! | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Kim Purnell
    We were in market for towable Jeep We read Maureen Napleton, legal counsel is Celebrating the death of Charlie Kirk is shameful. Anyone personally celebrating Charlie’s death or any organization, institution or company condoning his death by remaining silent or not taking action to call out this behavior demonstrates lack of charact | Read Full Review
    9/12/2025 12:00:00 AM | Google
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