About Jim Hayes Inc
Jim Hayes Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (618) 715-4110 today to schedule your next appointment.
Our technicians at Jim Hayes Inc are ready to help you!Jim Hayes Inc is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Jim Hayes Inc today at (618) 715-4110 to learn more
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★★★★★ Brandon BergerThey were quick, flexible, and got me back operation quicker than any of the surrounding Ford dealerships. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Charles BowersI am very satisfied with the service I get there employees are friendly and courteous . | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Tija BlackwellJim Hayes Inc. is the place to get a new or used car. Very professional atmosphere from all staff from Jamie, Stacey, who are the owners. The Sales Representative's know all the new and used vehicles. The Service Department takes care of all your vehicle needs and goes above and beyond fixing your vehicle. I will continue to go to t | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Alex JonesExcellent customer service. Vehicle issues are extremely stressful, especially for a customer like my grandma and all Jim Hayes staff were very patient and understanding. I really could not be happier with how they handled our most recent issue. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Michael DukeI've been coming to Jim Hayes for 24yrs. They have always been kind and completed everything I've needed in a time manner. Thank you | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ David WolfReally love the pickup and delivery service and the service provided for the truck was spot on and got no complaints | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ JOHN LAWRENCEYou had my truck for over a week. I've called over 10 times & only talked to the service manager one time. We never talked about the status or my options. I had to have the truck towed to another garage. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ jeff mooreVery friendly staff very nice experience | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ luke raganRecently purchased a vehicle here. This was my third vehicle purchase over the years here. They are easy to deal with and close to home. I wouldn’t hesitate buying here again in the future. Mike and Brooke were good to deal with. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Dave FilkinsI recommend if your purchasing a vehicle to got here, very professional, knowledgeable about the vehicles and great service!! | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Robyn SprowlsI recently took my car to Jim Hayes for an oil change, and I must say, the experience was exceptional. The service team was not only incredibly friendly but also highly informative, ensuring I understood every aspect of the service being performed on my vehicle. Their professionalism and attention to detail stood out, making me feel | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Ava BisaillonEveryone was extremely helpful and so friendly!!! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ amy amycheers76@yahoo.comJim Hayes always gives us EXCELLENT service. Very nice and friendly staff. It’s worth the drive to go there. Very happy with them. The only place I will go and trust them with my vehicle. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ dallasDishonest service department. Went in for warnty work paid for by jeep and John said they had had to keep it unless we got over $900 of overpriced maintenance work we could do in our driveway. When we said we do that ourselves, John said there was no telling when they would have it done and we had to think about them; it had been the | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Joanna CarrollProfessional. Especially micheal Jackson! Great salesman..ty | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Ross FrayserVery thorough. Friendly service. Always good to deal with. Treated with respect Always. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Ericka GwaltneyI called and made an appointment for an oil change and asked them to look at my brakes because when I use my brakes, my car shakes. The person I spoke with said they would have them look at the brakes. When they called me to tell me my vehicle was done, I asked them about the brakes and he said the technician didn’t say anything abou | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ dylan berryVery friendly and kind sales staff. Honestly one of the better dealerships I've dealt with however I had issues. The car I bought was a retired police charger. It had many cosmetic flaws which I was made aware of prior to purchase. However what I was not made aware of was a pretty big mechanical issue. When driving the car back I not | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Michael LindleFriendly, informative and helpful. Very polite and respectful. Very nice people | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Kelly SmithJim Hayes has been good to me and my family for many years. Will continue to deal with them when needed. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ April JonesHonest work and fair prices. Always friendly and great communication. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Jimmy WilliamsRepaired warranty work covered by different dealer. One of the service guys were great! One of the other ones didnt have a clue where he was even at. After picking up my truck and stopping on the way home i discovered my turn lens on my truck husted out of the housing. I wont be going there again. Especially since i have two ford dea | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Brice HarsyThank you to Brooke Reeves at Jim Hayes Ford, Inc. in Harrisburg, IL in setting my wife and I up with a beautiful 2023 Chrysler Pacifica Limited!! Our service was incredible and she went above and beyond in making our sales experience wonderful. I would highly recommend going to see Brooke at Jim Hayes Ford. Thank you again! | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Melanie EdwardsThankful for the commendable service provided by Jim Hayes Inc. The Service Department has a great team, I appreciate their dedication. This dealership is highly recommended. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ John ParkinsonService staff friendly and helpful. Speedy service and attention to detail. Thank you to Justin the service manager | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Jimmy LongThe service was great the people were easy to talk too and very helpful in explaining what they were going to do and approximate how long. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Roger PriceExcellent service!!! Thanks Roger Price | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Stephanie TreatJustin is very helpful kind and courteous | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Leah SchuttekJamie Parkinson was awesome to work with as always and the finance gentlemen was also very helpful! Also when we take our vehicles for oil changed etc the service department is great! Always friendly and helpful. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ ErikaSecond car purchase from Aspen, he is awesome. Aspen gets you out with a new car fast. Great deals on new and high quality used vehicles. No sitting around for hours getting tired and hungry, Jim Hayes works fast to make the best deals. I would highly recommend the Jim Hayes dealership and especially Aspen (salesman). | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Tommy ShavezSalesman was very nice easy to talk to, just wish floormats had came with truck | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jeff HuntGreat service, timely and valet a big plus! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Tony MitchellThey worked with us so we could get the vehicle we wanted I've bought 10 vehicles off Jim Hayes and won't go no where else | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Miriam RichardsonJim hayse always does a great job. Great people, great service. | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Joe PottsI called Jim Hayes, Inc., about changing the water pump on my Ford F-450, 6.4 L diesel. I was told they do not work on F-450’s, only F-150, F-250, and F-350s… I explained that I did not want any work on the chassis, just the water pump changed as my F-450 has the same 6.4 L engine as the F-250 and F-350… After ten minutes trying t | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Walter WysynskiService department did a great job on the repair work my jeep needed, very satisfied. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Richard WilburnThis was one of the easiest and most professional car buying experiences I’ve ever had. The salesman Aspen Moss listened to me and my fiancé needs for a vehicle and made it happen. I would highly recommended these people to get you into the vehicle you want they have a great selection. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ William DistelhurstWill Be ours Friday, Looking for a vehicle see Matt. Picked up today great service,thank you Jim Hayes Inc. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Tija BlackwellGood new and used cars, trucks, suv. All staff are awesome. I had a problem with my battery my car would not start since the cold weather the service department sent someone right out they jumped my car I took it in they placed it on the machine battery was bad got a new one. The service department and sales staff are excellent peopl | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Martin NicholesI had a blowout and the mobile unit from Jim Hayes was able to come and retrieve my vehicle and got me fixed up within a day! Great service department effort lead by Justin! | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ William DistelhurstWill Be ours Friday, Looking for a vehicle see Matt | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Tj SellersMy whole family and many of my friends have bought vehicles from Jim Hayes inc. for going on 20 years. I have bought more vehicles from them in a year than some people will have in their entire life. Some of those years I bought or traded 4 or more vehicles a year from them and they have always been the best to deal with. The owners | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Mike OshelI like my new Jeep. Aspen was very helpful | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Lea Ann CremeensAlways available to help me when I’m ready to trade. Excellent service from Keyle Davis and always good service from the service team. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Richard HallJim Hayes came through for me! Noticed my tire was low pulled in and they found a screw in the tire. Fixed it and I was on my way. I appreciated their service and helping me out. Did I mention it wasn’t my car but a rental | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Jeff Bradley twang kingBeen taking small camper van there for oil changes for 2 years. Called today to get an appointment and was told they wouldn’t service my vehicle because its too much of a hassle. Makes me wonder what other work is too hard for them. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Tara DavisBought used vehicle it ran less than a week before ended up in shop with blown turbo and bad injectors. Ridiculous they would sell a truck in this condition. | Read Full Review1/1/2024 12:00:00 AM | Google
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★★★★★ Rod RynerI requested if the recommended hub assembly and ignition coils are covered under my 100,000 warranty and haven't received a response. Was told to busy, call yourself. I asked to be texted the number because I was driving. Service said would do but still haven't received it. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Johnny McReynoldsMike Edward's was very helpful in helping us with vehicle selection. | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Yvette SandyFriendly service depart clean well ran explained all questions asked and very helpful! Will continue to have service and oil change here ! | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ William CluttsRob Tanas did a great job of diagnosing and repairing my '09 town and country. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ potts pottsJim Hayes is always going above and beyond when I take my cars there to get serviced. I would highly recommend them. | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ John SweetFixed truck in a timely manner but getting ahold of someone on the phone needs work that's the reason for 4 star review | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Jamie MillerI had my truck worked on at Jim Hayes and they did a great job. They had an issue with a part that my truck needed coming in wrong and it not being done when they said. But with that they apologized and loaned me a truck free of charge until it was done. They made sure once the part came in that my truck was running great. I will de | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Mike MDon Bethune and Mike Edwards are tops when purchasing a new vehicle. 5 stars all the way! | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ Kenneth GriffinOther than the waiting area is uncomfortable, service was extremely acceptable. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Jason KasiarExcellent experience. Thank you Jim Hayes and Jamie Parkinson. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Afton WilliamsGreat people! Have bought two cars from here. Definitely recommend salesman Mike Edwards he is easy to talk to and will answer any question you have! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Josh MagsigCustomer service has been wonderful. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Pam BraddyWe love Jim Hayes. We buy all our cars from them. They are always so friendly and helpful with the buying process. | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ Roger GallionPleased with service provided by Jim Hayes Ford on our 2011 Ford Edge, which has been an amazingly reliable car. 206k miles and still going strong! | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Mike HollandGreat customer service in a timely manor | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Teri CasperGreat family business! They have always been so friendly and gone the extra mile for me. Service is great too! I will contact to do business with Jim Hayes in the future. | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Rhonda WoodKelly represented Jim Hayes Inc with complete professionalism and honesty. She made the process easy and painless. We are really enjoying our new vehicle. Thanks to the whole team! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ James WoodwardAlways truly professional. Go out of there way to make sure you are taken care of! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Jay HutchingsWonderful experience, out of state buyer, Thanks | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Tammy BiggsEveryone was very polite, the only thing I did NOT like was their false advertising the internet price was 7k lower and they should had addressed this to me before driving 2 hours…would I go back? absolutely NO WAY. Learned a valuable lesson! | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ William NewtonVery helpfulgot me what I needed. Thank y'all especially Jamie P. God nless y'all | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Bob MaceService is getting better with more face to face inter actions with details of what Service will be completed. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Stephanie WinklerThank you for the oil change! Excellent service! | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Linda RoeThis was a truly pleasant experience for me. Kelye was very helpful and fun to work with. I was very tense at first, because I expect to be very stressed out when dealing with a car salesperson. By the time all was said and done, I felt quite relaxed and comfortable. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Michael TisonFixed my navigation issue quickly and found something that I was unaware needed attention. Nice it was under warranty. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Cathy StapletonThey were great to get me in fast and get my vehicle fixed but was not satisfied with what was promised and what got done. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Cathy WernerVery professional. Take care in understanding your issue and then work diligently to get you taken care of and out when they are confident that your issue has been taken care of. Would highly recommend Jim Hayes service department. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Heather SavageMade buying a vehicle too easy! Thank you so much for being flexible and working with me to get exactly what I wanted! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ April GardnerVery please with my purchase and Jamie was an outstanding person. Was a great experience working with her. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Tammy RhymerFirst time and everything went good. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Chris BolinGreat service. Quick parts return. Thanks. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Debby EudyEveryone i had contact with was very friendly and accomadating. Took care of my recall repair quickly and efficiently. Love the valet service also! | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Ray BorumAspen Moss did a fantastic job taking care of my son and I! And my son loves his new mustang!! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Susan HolderfieldCame in for an oil change for my Bronco sport. I was very pleased. Everyone was very professional and friendly. I would recommend them. They done a great job. | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Ken MargaretJustin Black is always so helpful! Thanks for fitting me in! | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Tija BlackwellGood new and used cars, trucks, suv. All staff are awesome. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ Jack MExcellent service every time I visit. Always greeted politely and dealt with respectfully. | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Don SuttnerThe service team at Jim Hayes, Inc does excellent work in keeping my Bronco in top condition. They are friendly, competent and expeditious. I am back on the road in record time! Additionally, if I have any special requests, they are very willing to make it so. Highly recommended! | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ M PearceFantastic staff and salespeople. Mike Edwards is great! | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Ida HaneyOnce I was able to make an appointment(apparently they were having phone issues) I had my car serviced. The service was both courteous and efficient. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Ida HaneyI had trouble getting thru to the dealership due to their phone issues but once I did get an appointment I received fast friendly service. | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ cole sampleswas a very good experience keley davis didn’t give up to look for the car i wanted and for the price i was at. in two weeks she was able to get me my 2021 skat pack at 19! 10/10 experience with them | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Roberta StephensonBest customer service I have EVER received in the service department! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Joe MyersCalled service department and talked to a familiar person Justin from Auto Trim Mart. Told him what I was hearing from my truck he said just come by. Did just that. And made appointment to fix. All persons was very nice and helpful. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Hillary YatesJamie P made everything easy and a great experience! She goes above and beyond for her clients! | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Susan ConnerThey are so friendly and helpful. Got us in a timely way | Read Full Review9/24/2023 12:00:00 AM | Google
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★★★★★ Jeff McvayThey were all very friendly, courteous and efficient. I appreciate them going out of their way to take care of my vehicle. Jeff McVay | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Connor ReynoldsTook my car to get serviced, they didn’t have the part. Almost three months later, still no call about the part, but I did get a text saying that the service on my car was complete and was asked to leave a review. Given the fact my car did not ever get serviced in the first place, you all get one star. It’s frustrating. My car occasi | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Victor HargisGreat buying experience! Vehicle was everything and more than what was described over the phone to me! Quick and easy purchase! Thank you Mike Edwards! | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ Connor ReynoldsTook my car to get serviced, they didn’t have the part. Almost three months later, still no call about the part, but I did get a text saying that the service on my car was complete and was asked to leave a review. Given the fact my car did not ever get serviced in the first place, you all get one star. It’s beyond frustrating. My car | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ Lea Ann CremeensAlways available to help me when I’m ready to trade. Excellent service from Keyle Davis and always good service from the service team. | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Jeanette LI bought a 2022 Ford Escape at Jim Hayes this past week. Jim Hayes is a Fantastic dealership. The salesman were very Family oriented and very easy going. The most curious people.Made you feel veryImporant. | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Rosemary KaiserI was late for my appointment but they were very nice and forgiving. | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Reanna BernhardtHands down the best place with the up most atmosphere around to purchase a vehicle or have your vehicle serviced at. I wouldn’t go anywhere else ever again. | Read Full Review9/5/2023 12:00:00 AM | Google
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★★★★★ Rachel FrickerI always have my service done here. I feel like they want to help keep my cost down but service great! I know I'm driving safe! | Read Full Review9/5/2023 12:00:00 AM | Google
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★★★★★ Woody WoodringGreat experience. Kelye was super to work with. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ George BuddMy visit was great. I had tire noise instead of wheel bearings noise. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Heather AndersonGreat place to do business! | Read Full Review8/31/2023 12:00:00 AM | Google
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★★★★★ CarolThe service department is absolutely great and very thorough, we had a recall that no dealers would do, they saw it and git tge oart and did the work. Go see Chris Street and get a new vehicle. Chris no longer works there and buying a vehicle has becone impossibly hard. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Brittany NicoleI purchased a new DodgeCharger and Destin was incredible!!! He really helped through the whole process of finding something that I wanted!!! Mike in finance walked me through the whole process and helped me understand every single detail!!! I love my new car Thank you Destin and thank you Jim Hayes on how a dealership is suppose to b | Read Full Review8/28/2023 12:00:00 AM | Google
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★★★★★ Norma KerriganThe tech who came out apparently did a fine job..he didn't tell us the job was complete or anything. When I came around the house he was backing out. He mentioned this survey to my husband though . After being scheduled for 11am, I called after 11:30 to see what was up. The man said it was an oversight on his part and it would be 12 | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Leah SchuttekJamie Parkinson was awesome to work with as always and the finance gentlemen was also very helpful! | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ John KingSales lady Jamie was extremely friendly, polite, and efficient. Business manager was as well. Would have given five star rating but I'm not a fan of asking over MSRP. | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Russell SimmonsGreat service. The people are always friendly and knowledgeable. I highly recommend them. | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Andrea ShawTakes a very long time to complete a sale. | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Jodie RobersonCar went in for recalls on brake master cylinder, brake booster & blower fan motor, picked it back up after 1-1/2 weeks in Jim Hayes Service department to a dead battery & still broken- went in with no brakes now brakes are stuck on. | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Nicki WatsonThe service gentlemen were very courteous, helpful. I will always have my car worked on at Hayes Ford. | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Michelle RiddleEveryone was very nice! My Experience was Great ! I Highly Recommend my Salesman Mike Edwards! He's very professional & will do anything to help you out. Thanks so much! ?? | Read Full Review8/17/2023 12:00:00 AM | Google
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★★★★★ Margararet SappSuper helpful and very friendly.!! Highly recommend Jim Hayes!! | Read Full Review8/14/2023 12:00:00 AM | Google
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★★★★★ ava supportThey now have a mobile service for some things which we really like, but they don't keep you updated on when the technician will arrive and if they will be late ect. | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ trisha phemThey are amazing snd value their customers!! | Read Full Review8/10/2023 12:00:00 AM | Google
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★★★★★ Tim BraddyGreat dealership . We have not bought a vehicle from anyone else since 2004 and don’t plan to either. The pick up and delivery of my 2022 f150 for service was a huge time saver for me, as i did not have to leave my auto body shop to have it serviced. I truly appreciate that . | Read Full Review8/10/2023 12:00:00 AM | Google
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★★★★★ Richard GrahamEveryone was very friendly and professional. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Jordan RodriguesHad nothing but the greatest experience | Read Full Review8/2/2023 12:00:00 AM | Google
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★★★★★ Tiffany UtterbackThank you Jim Hayes for an excellent service experience! | Read Full Review7/31/2023 12:00:00 AM | Google
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★★★★★ Carole GullettIt was actually a good experience. They did what they said they would do in the time they told me it would take. It was also cheaper than they told me it would be. You can’t get any better than that. I would definitely go there again. | Read Full Review7/29/2023 12:00:00 AM | Google
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★★★★★ Andrew WilsonGreat people to work with! Check them out for your next car purchase!! | Read Full Review7/29/2023 12:00:00 AM | Google
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★★★★★ Matt manI love this place. Best Ford, Chrysler, Dodge, Jeep, Ram dealer for miles and miles around. Sales people are very nice and they have a few female salespeople that understand the wife's position and explained everything to her satisfaction. I've also been in their Service Department many times and they go over my vehicle with a fine | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Nancy ChapmanWonderful buying experience, Brooke is fantastic to work with. | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ KT NelsonAll done in a satisfactory manner.Will return | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ Justin QuartanaGreat bunch of people they made it very easy for me to get the service done and took the time to go over the other options for services they offer.they did a grest job! | Read Full Review7/23/2023 12:00:00 AM | Google
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★★★★★ Amber WintersBrooke was awesome! I called yesterday morning and told her what I wanted and how much I could afford. I went and test drove one car on my lunch yesterday and loved it, she did everything she could to help get that one financed and she kept me updated throughout the day and got everything done by 2:30! When I got off work I went and | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Andrea RinePurchased a vehicle from Aspen. Let me tell you, he wants you happy. He bends over backwards to get you in the right car and at prices we can afford. This is the 2nd vehicle from Aspen. As far as history with Jim Hayes, we've purchased many. There was a time or 2, we lost money but with Aspen, he will do you right! Watch out for the | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ PAMELA PRICEJuly 13/ 2023 Aspen Moss was our salesman. He was knowledgeable about our 2023 Chrysler, answered all our questions. He was friendly, professional, and made us feel at ease,at no time made us feel pressure to buy. He is a very important asset to Jim Hayes, Ford, Lincoln, Mercury located in Muddy, Il.. | Read Full Review7/15/2023 12:00:00 AM | Google
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★★★★★ Joshua HoggThe car buying experience has been wonderful. Cruz was a phenomenal sales person, not pushy in the slightest. I will be going back to him for years to come for vehicles! Service is a little lacking. They told my 19 yr old daughter there was nothing they could do about warnings that kept popping up. That the lights had to be on while | Read Full Review7/15/2023 12:00:00 AM | Google
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★★★★★ Debbie McVeyI had the oil changed today in my Jeep. The service was great! Quick and good. The people working there were so nice ! Couldn't beat it !! Thank you ! | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Emily TannerStaff was friendly. They know a lot about the vehicles they sell and I was able to test drive very quickly. | Read Full Review7/10/2023 12:00:00 AM | Google
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★★★★★ Aryanna GuytonAspen Moss knew exactly what I wanted and made it happen for me. I’m in love with my JEEP grand Cherokee! | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ Shannon BradenVery nice waiting area. Everyone that walked by was friendly. Had snacks for anyone waiting. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ PaulJim Hayes was willing to work with us to make the best deal thank you | Read Full Review7/4/2023 12:00:00 AM | Google
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★★★★★ Melissa BurkeJamie P was so amazing at finding the car for us. I came in with specific needs for my large family and she was able to find it and get it here SO quickly. Fantastic experience. ?? | Read Full Review7/2/2023 12:00:00 AM | Google
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★★★★★ Miriam RichardsonJim hayse always does a great job. | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Dennis HaasJaime did great job, listening to what I was wanting in my Ford f150 and the way thru the process. I had a truck located and it was everything I wanted. | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Janna PathiJustin in service department was extremely helpful in getting an earlier appointment and getting the job done. Registration was easy. Service was excellent | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Tracy RossExcellent service very professional | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Debbie BellThey were very polite fast getting to me and finishing the job , thank you | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ Darlene MilliganThe service was very fast and friendly, Thank you all | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ Deborah BumpusFantastic service. Was treated with respect and that's hard to find now days. Kelye Davis is a dream to work with | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Wendy McDanielFriendly staff, knowledgeable about my ford, worked me in the day I had an issue and was fixed with an hour, awesome sales staff very helpful | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Wendy TaylorMy salesman Apen Moss and the Finance Man Din Bethume, went above and beyond to help me get into a New truck . I can not say enough on how these men helped us out !! I'm so happy with the service we received and my new truck !!! | Read Full Review6/12/2023 12:00:00 AM | Google
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★★★★★ Susan BerelcThe people were extremely nice and very helpful....had to get a key programmed, thank you ! | Read Full Review6/12/2023 12:00:00 AM | Google
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★★★★★ Amanda AndersonAlways pleasant and helpful. They keep my old truck running in top shape! | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ Billy PowellGreat place to buy a vehicle, excellent sales personnel, and financial staff.I have bought over 15 vehicles from them wouldn't go anywhere else. Good service department. Everyone has always went above to take care of me. | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ Dustin FreeDon is a top tier person and salesman | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ jan russellThe service staff are always courteous and have always done a good job. I trust their staff to help me and know that they stand behind their work. | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Sherry SturgalGreat service, friendly and they got started before my scheduled time. Thank you !! | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Zac HitchcockVery friendly and wasn’t pushy and just trying to sell a vehicle. They let us look around and assisted us as we needed. When we finally found a truck we wanted they made sure to work out the best deal possible and we was very satisfied with the service and our deal. We are loving our new ram 2500 Laramie and have already recommended | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Cindy MillsGreat Service from the time I got there till I was leaving. | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Priscilla HawkinsI got my car in right at the appointment time. I discussed everything they were going to do with the technician beforehand. I chose to have something extra done that was not on the original plan. And they told me how much longer that was going to be (for my wait time) and everything went beautifully! I couldn't be happier | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Brad PughRequested a difficult repair (cab mounts) along with a few minor fixes for my older Ford F-250. They did a fantastic job and had it done in one day. I don’t know what more I could possibly want from a service department. A+ | Read Full Review5/26/2023 12:00:00 AM | Google
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★★★★★ Calvin BondI enjoy going there they treat you like family | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Jack KellyNice people to deal with, done when they said they would be, not great on explaining things. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Martin NicholesI left my vehicle at the dealership and the keys in the convenient overnight Dropbox. I received a call the next morning by 9:00 a.m. and my vehicle was ready! Great customer service is what keeps me coming back to Jim Hayes in Harrisburg | Read Full Review5/22/2023 12:00:00 AM | Google
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★★★★★ Doug KokerThe folks at Jim Hayes did a great job | Read Full Review5/20/2023 12:00:00 AM | Google
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★★★★★ Erik BurtisThe best and most knowledgeable team in the area | Read Full Review5/15/2023 12:00:00 AM | Google
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★★★★★ Lloyd StewartAlways good and friendly. Everything was very accommodating. Will go back when I need vehicle | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ Roy DillardI Hope Chrysler honors the bad fuel filter claim and gives me a full refund for causing my problems with my truck. Jim hays has acquired to Chrysler for my refund and have done a great job . | Read Full Review5/5/2023 12:00:00 AM | Google