About Zeigler Chrysler Dodge Jeep - Downers Grove
Zeigler Chrysler Dodge Jeep - Downers Grove is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (630) 230-8361 today to schedule your next appointment.
Our technicians at Zeigler Chrysler Dodge Jeep - Downers Grove are ready to help you!
Zeigler Chrysler Dodge Jeep - Downers Grove is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Zeigler Chrysler Dodge Jeep - Downers Grove today at (630) 230-8361 to learn more
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★★★★★ Kathy SlaydenD.J. Donofrio was the best in getting us into our new 2025 Jeep Grand Cherokee! D. J. was so very helpful with my questions and had all the answers! Looking forward to working with D.J.and everyone else at Zeigler in the future! | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Darrell SeperChristian in oil change service was very attentive to detail and took time to answer all my concerns. Kudos to Christian and crew. Job well done. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Chase DahmOther than the salespeople, the rest of the experience was not good. First I ask for an out the door, because I was suspicious they would have extra fees. I was told it is on the way! Then I never got it. Then I got a random email from a bdc agent saying they don't give out the doors to customers within 10 miles, but then I was given | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Gail BarthelDid 3 small services to my car, gave me rides home and return to dealer to pick up my car. Wonderful service and exceptional staff!!! | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Richard BussianPolite, courtirous, concerned, fastreport about problems, went to work & made repairs. Kept price & negotiated with my insurance. I was confident & pleased. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Johnny KocherChristian was very knowledgeable and very professional. He had me out of service in no time. 5 star service! | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Michael DiciollaBrought my Jeep in for service, writer was very friendly and answered all my questions. The tech who worked on my Jeep performed all services and did a excellent job. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Eva CooperExcellent customer service! The car was taken back at appointment time. They are very respectful of people's time! | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Nyree AdamsMike was our service writer and he was great. He got us taken care of right away and even provided a shuttle outside of their pick up range. 10/10 | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ George ChiampasHad a good experience with the team there | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Lawrence BrownWent in for an oil change. Was out in less than an hour. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ RJ KrempaskyEveryone was fantastic. George in service was a great help. First time at this dealership as I am new to the area. I will definitely be back. Thank you! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ WesReturned to have issues with the radio cruise control and perform a recommended 5000 mile check up (tire rotation check all fluid levels etc.) along with an oil change. Gave the service writer detailed instructions including a service bulletin from stallantis regarding the cruise control issue. When I picked up the vehicle I found th | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Tara De SonBought another ride! I have to say that RJ was amazing in getting me into my new Jeep! This is my third car I’ve bought from them! They’re so helpful and actually listen to your wants and needs in the car you’re looking for! I’d give 6 ??if I could!When you’re looking for a new vehicle. Definitely go check them out! Thanks again RJ | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ C BDon Hall was a fantastic salesman. Both Don and Avanes David made my car buying experience a breeze! | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ patrick lawrenceThe wonderful experience here is tremendous. The service is extraordinary. The service team are very professional and makes sure they attend to every need u have. They have already been to see me 3 times informing me on what's going on with my Truck. That's what I call service | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Omar HansenVery disappointing experience at this dealership. Steven Avila, Service Advisor at Zeigler Downers Grove, demonstrated severely lacking customer service. When he called to inform me that my vehicle was ready for pickup — and that they couldn’t identify the issue — I asked about an error code another dealer had contacted me about the | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ shaniqua WilliamsThank you Tubari & Janet for helping get our new truck | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ D SchoonZeigler of Downers Grove did an outstanding job on ordering me my 2025 Ram 2500. Darren & Peter did a great job getting me the lowest price by over $2k from other Ram dealers in the area. Avanes also did a great job in finance he was very transparent in showing me great rates and great warranty options. I definitely will be back for | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Jackie MolinaI really recommend Zeigler in downers grove for service needs .I been getting my oil change in this location for 10 + years. What stands out about this place is the speed of service, every time I had a problem one person that i can speak highly for his professionalism is Mark at the service center always there to help and make sure | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Tony SavchukGot a Ram with Cummins engine. Turbo actuator went out. This dealer told me $4600 for the part. Went to Cummings directly they sell ORIGINAL for $1400. Don't fall for $3200 markup. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Lisi TrembleCame in about 2-3 weeks ago to ask about car repairs. Once I arrived, it seemed like I was being rushed to leave. The person who serviced me at the desk was “George” . I asked about car repairs and maintenance and he had an horrible attitude as if I was bothering him. He didn’t even give me a summary or a simple diagnosis of my car | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Dominick VassosGeorge and Paul were Instrumental in making sure their conversations with the warranty company benefited me, the customer first and second the dealership. They worked very closely with the adjuster to make sure I paid the least amount for the service job. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Jordan SmithHad my truck towed to Zeigler in Downers Grove last weekend after it broke down. Called and they recommended a tow service, had it picked up and then was updated daily on the progress. Michael in service was fantastic and proactively reached out to keep me informed on the issues and next steps. I am very happy with the service I re | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Jennifer NunezWe had an amazing experience with DJ he was very knowledgeable when it came to explaining everything about the vehicle I 1000% recommend them. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ AgusA little less than a month ago, I went to buy a truck. I paid way too much money for it. The very next day, I took it to my mechanic just to make sure everything was okay — and it turns out it wasn’t. There are several issues, including electrical codes and a bad alternator. I returned it to the dealer to have it fixed, and all they | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Joseph MelloneGreat service and communication! George in service has been great to work with. Communication is top notch. Speedy service! | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ AtoneChicagoWent in for an oil change! Excellent service, friendly and professional staff! Christian Davila Went above and beyond! Highly recommend! | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ DWayne BatesGot my Jeep back after a month from another dealer /service department and less than 10-days driving, engine light came on it started overheating. Thank goodness I was near ZIEGLER, where I should’ve went in the first place. They quickly found the problem and considering the work needed, was pretty efficient in fixing the issue. Jeep | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ John SzewezykDJ Donofrio was extremely helpful and knowledgeable about our selection of our 2025 Jeep Grand Cherokee Limited. The purchase process and financing department was thorough and efficient. We felt confident and assured with our purchase. I’ve purchased previous Jeeps here and will continue to give them my business. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Jarrett McMillinPaige Moore is the best Service Director I’ve ever met. She was quick to comprehend and address my concerns with the service department issues I presented to her and rectified every issue. She went above and beyond so she has earned my return business for the service department. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Maria MartinezHello, it's the first time I come to this dealer and I found a good service, very friendly and their attention to the customer very fast and efficient, since my truck had a nail in a tire and the car repair staff attended me very well thanks to this service. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Patricia A. WillisGreat service and clear communication. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Patricia HarrisZeigler Chrysler Dodge agents are prompt and courteous and they were done in no time! Thank you Zeigler service center | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Joe BundyI have never had a great experience at a dealership until I came here. I will be returning. Thank you. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Nadeline SalazarStaff was friendly and professional. They provided me with the perfect vehicle. Thank you Tubari Stewart for helping me out. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ P.I. PRODUCTION#Wealth,Health,SecuritiesSave yourself the money and time. Never come here. They will run your credit score down sending you information to like 50 banks. You can’t go to another car lot after this. The manager is so unprofessional. Any time a person a look in straight in your eyes and lie about being at work the next day and never shows up. Says a lot abou | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Dr PaczkowskiI purchased my new Jeep at another dealership as at the time they were the only one who had the color, options, price and gave me more than fair trade in but a light came on that was not taken seriously ( just reflashed and updated computer) and sent me on my way. The light came on again within 30 miles and I took it to Ziegler and t | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Lynne SandackAlways very helpful and friendly service. Good time line of how long things take,... | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ nicole fBrought in my gladiator for an oil change and a tire leak issue. I was told my tire was taken off and inspected and there wasn’t any issue. The vehicle report stated 38psi was put in all 4 tires. When I was leaving the dealership I checked the tire pressure and the tire in question had 35psi so I called to talk about it. I was told i | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Paul QuagliaMy wife and I have made several vehicle purchases here. They are fair, and value their customers. Don Hall, our salesperson was great at explaining options, financing and getting us to a great deal. Highly recommend! Got my new Jeep! | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ David & Monica DirksCalled this morning regarding a promotion on their website. First was told the promotion wasn’t on their website (see screenshot below taken while on the phone with them this morning) then was told it applied to vehicles that they have never had in stock. No further discussion or attempt to show me any other wranglers. Just basically | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Ted blaserShowed us a car that wasn't even detail still had water bottles in it really dirty not how I want to spend 20000 | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ tarun sri ramaI had an outstanding experience purchasing my new Jeep from Zeigler Chrysler. From start to finish, the process was smooth, transparent, and completely stress-free. The entire team was professional, knowledgeable, and genuinely focused on providing the best customer service. A huge shoutout to Jayson, who went above and beyond to ma | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Herald ArmorThis is the second time I bought a car from this dealership, always good experience and prices, friendly service, and speedy Finances get you in and out no haggle | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jim SalvinoAn incredibly toxic establishment... I was hired by that very tall guy 6 foot 6 inches at least, never missed a meal, deep Florida tan and sometimes looks like he could use a good scrubbing! I actually though he was head porter 1st time I met him given his sloppy demeanor and how he presents himself. Now the facts in 5 years time ou | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ L VittoriI highly recommend Zeigler. I went there with my Jeep for my oil change. They took my car in right away. They were very helpful and quick. Their service was great! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Anton YushkovGreat service staff. Jayden helped me out quickly and efficiently with my service. Thank you | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Theresa CruzGreat service everytime I come to get my oil changed. Im always acknowledged when Im there and not ignored like other dealerships. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ NasHelped me get in a vehicle and I like it.! Thanks Patrick and Brandi !! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Tom NendickAmazing staff all around. DJ helped put us into a fantastic and affordable truck...great staff, service and very affordable prices | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Chris NolteThe oil change express service was in and out. Friendly and courteous staff made for a pleasant experience. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ amy roeFast oil change. The tech was friendly | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Mark GGreat staff and service. Staff were very courteous and helpful with their explanation of my vehicle. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ James HaleyPolite and expedited service! Installed a new back-up camera - excellent work! | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ javier quirozWhy give me an appointment knowing you only have 1 diesel mechanic. I told the service advisor I have a 2020 ram 2500 diesel that had a check engine light when I scheduled my appointment.he said ok I could get you in on 2/5. So I drop it off the night before my appointment on 2/4. They call me on 2/5 to let me know they can’t work on | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Brian BarnhartEasy check-in, friendly, and painless.... in and out in an hour for oil change, tire rotation and fluids/vehicle check! | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Wayne MagdziarzExcellent service and follow up. Our sales person, DJ, was awesome. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ bobbie komperdaVery friendly and knowledgeably | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Javier/Veronica BaracaldoFast service, great people! Thanks | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Ken BilskiCan’t say enough for this dealership. Brought my vehicle in for service. Bob the mechanic was very thorough to seek out the issue that was causing the problem. He had it repaired and had me back on the road in no time. He explained to me the problem in detail and resolution. If I could give 10 stars I would. Highly recommended and ve | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Rex SmileyPaul was a great help on getting my Ram fixed and back on the road. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Joe BrunoService personnel were very helpful and waiting room was comfortable. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Michael SchmidtGreat customer service, friendly and professional. Fixed my issue quickly with zero issues and full transparency. I’m honestly mad that I didn't buy my car from them. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Adrian jusinoMike was GREAT! Very helpful and knowledgeable. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Mary OzmentNathan was great in helping me at my service appointment yesterday. I highly recommend Ziegler of Downers Grove. From the sales department to service, the staff are professional and top notch in customer service. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Philip NugerI visited the service department for a warranty repair on the rear liftgate latch of my Pacifica. I called on Monday and was able to obtain an appointment for the next day. Another dealership could not accommodate me for almost two weeks. I arrived late for my appointment time. Still I was greeted promptly and professionally. Nate, m | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Lanera SallieVery nice experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The service was prompt, and thoroughly completed. Also, received free multi check of all wear items, belts, hoses, brakes, etc. This Dealership also has a nice waiting room with a variety of coffee and hot chocolate. | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Abbey WilkinsThis dealership operates in bad faith, and is ultimately a scammer. Advertised prices mean nothing. They will add on every feature and adjust the price in any way possible, so that when you are ready to pay the amount has been inflated by 5k or more. The lack of transparency and manipulation is astounding. I would not recommend doing | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Wayne ThomasIn location experience is very good. Always helpful, courteous. We arrived with our currently leased vehicle and walked out an hour later happily driving our new lease. RJ, the very friendly, knowledgeable, professional and courteous sales person is awesome! | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Paul GeraldsBrought my 2023 Lease RAM 1500 in for Two (2) Recall Notices received from Stellantis. Both dropping off & picking up next day were handled professionally by Steve in the ZIEGLER Service Dept. Was done in a few hours. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Mark BurkeMy sales person Jimmy was fantastic. He and the rest of the Ziegler team worked hard to make the deal work for us both. I highly recommend them if you're interested in purchasing a Jeep. | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Tony JohnsonObtained a car for my son there - no stress and no pressure. Very smooth deal all around. Highly recommended! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Ahad ShareefWent to have my car serviced for issues in September of 2024. I’m leaving this review 3 months later because I’ve had another issue for the last month but no time to get the car in to the shop. Last time, the car was at the dealer being repaired for over three weeks. These guys don’t know how to be proactive in scheduling and orderin | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Ray BementThis was by far the easiest vehicle purchase I’ve ever done. I lost my job a few months ago and am back to work now but left with all kinds of credit issues. Everyone was supportive and got me in an amazing 2023 vehicle much better than I ever imagined….i drove 2 and half hours and got my new car. It has and was a great experienc | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Ayanna SmithI've taken my car to two different auto shops and neither were able to figure out the issue. Zeigler was my 3rd stop and they diagnosed and fixed the issue right away. Thank you so much Zeigler! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ JDGood service. Great employees. Very good value. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Reinaldo OrozcoHorrible Dealer the absolute worst buying experience!! Do Not waste your hard earned money and valuable time with any Ziegler dealer like I did, this past summer 07/2024 I purchased a used 2018 Subaru Wrx with 69k miles when I first took the vehicle home I noticed a antifreeze leak right away, then the charging ports did not work t | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Esther KastenJoe Las was helpful, informative and down to earth friendly. It was the first time buying a used car was actually a pleasant, no pressure situation. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ John CurinCourtesy, ,expediency, Frequent updates to problems and costs. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ G manThey were friendly and a pleasure to do business with would recommend | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ matt sprochAfter having a horrible experience getting my car repaired at another dealer I came here. They not only fixed my safety recall but found two more recalls they fixed. Easy to work with and a nice service area. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Armando RadillaChristain at services was phenomenal… made me feel welcomed and told me about promo deals. Got a great deal on my oil change and a future oil change. The service was fast and efficient…. Very pleased. High recommend this dodge dealership. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Gregory CarriglioGreat I have a good rapport with the service department. The manager Paul is great. Takes care of all my needs. Thank you. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Ifeanyi OkonmaThe customer service that I always receive at Zeigler Jeep of Downers Grove is very consistent. The employees are always nice, and very helpful. Additionally, any repair that I may have are always remedied in a timely manner. | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Mandy EngCame here in May 2024 because I was interested in their 2021 Mazda CX-5 Touring listed for $22,244, with 25k miles. My car dealer was RJ. When I sat down with him to talk about the out the door price, the advertised price jumped to 28k. If I recall, from the many fees he tried to tax me with, he tried to sneak in a "destination fee" | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Wynder HenryVery Professional. They are very efficient . Schedulers for future appointments did nice job. Addressed all my concerns. They are the best. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Dan HannonAlways great service. Everyone is very helpful. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Batyr MantyyevTerrible experience and zero customer service—avoid this location! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ john shannonI choose to have my vehicle serviced at Ziegler Downers Grove, because of their proximity to my offices. They maintain the history database of a service record to my vehicle. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Jesus CervantesWilly was amazing highly recommend! Helped my parents get into a new vehicle and since he spoke Spanish as well there was no language barrier. Recommend everyone to ask for Willy for the best deal and quick service! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ MaryBeth LynchZeigler CDJR of Downers Grove always takes great care of my Jeep every time I bring it in! They have convenient appointment times and everyone is friendly and accommodating. I brought my Jeep to a different dealership 4 times and that place would not help with an issue I was having even though I have a great warranty. Zeigler got my | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Maria LeggGreatly disappointed in service. It's been nearly 2 months and hearing several excuses on why vehicle not fixed. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Eric DelgadoI can't in for warranty service on my vehicle. My service advisor was Steven, he was excellent. He did his best to move my claim along to get my vehicle serviced as soon as possible and returned to me. He was very communicative and provided updates regularly on the status of my vehicle. When my vehicle was ready, picking up the ve | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Flex PeñaZeigler took care of me and made the process so smoothly! I was in good hands and made everything understandable and clear. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Michael BlanchardI had a fantastic experience at Zeigler CDJR! The team was welcoming, knowledgeable, and truly cared about helping me find the right car. I never felt rushed or pressured, and they made everything simple and straightforward. I left with a great car and a smile on my face. I’ll definitely recommend Zeigler CDJR to friends and family! | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ G4 DetailGreatest experience!! I had an amazing experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The staff was friendly, knowledgeable, and caring. They made the entire process-from test drive to financing-completely easy. I felt valued and informed every step of the way. Highly recommend for a stress-free car buying experience | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Donna DickensTook my Jeep in for and oil change and was out I 25 minutes Thank you | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Nolan PorterI walked in and DJ Donofrio was super helpful. He was no pressure make sure it works for you. Making me feel fully customer first. Hands down if you go here make sure you work with DJ. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ JAYDEN CARADINE5 Stars - Excellent Experience! I recently purchased a vehicle from Zeigler Chrysler Dodge Jeep Ram of Downers Grove, and I couldn’t be more pleased with the entire experience. From the moment I walked in, I was greeted by a friendly, knowledgeable team who truly cared about my needs. The sales staff, was patient and answered all of | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Nabeel RangoonwalaI had an outstanding experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! From start to finish, the staff was incredibly friendly, knowledgeable, and attentive. They made the entire process effortless and transparent. I truly felt valued and well-informed throughout the entire experience. If you're looking for a hassle-fre | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Robert JonesThank you for a wonderful experience The salesperson was exceptional. Customer service was great and was able to put me in the car that I wanted for a very reasonable payment. I couldn’t recommend a better place. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Sam CamachoI had an amazing experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The staff was friendly, knowledgeable, and never pushy. They made the entire process—from test drive to financing—completely seamless and transparent. I felt valued and informed every step of the way. Highly recommend for a stress-free car buying experie | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Samuel CamachoZeigler Chrysler Dodge Jeep Ram of Downers Grove had exactly what I was looking for, and their customer service was outstanding. The sales team was helpful and professional, making the entire process smooth and enjoyable. Their follow-up after the purchase showed they truly care about their customers. Great dealership all around! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Joe LasThank you for a great experience at Ziegler Downers Grove. My sales person was on point great communication and found me the perfect vehicle at a great price well under my budget. I appreciate the effort by the entire Ziegler team. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ jacob michelThis is my third vehicle form this place and every time I visit the dealership I’m being given nothing but exceptional service and amazing attitudes. Job well done thank you a lot for making this as seamless as possible. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Sharbel SadekCame over with a friend of mine to look at a RAM 1500 and when we got there we were welcomed by one of the salesman who showed us the truck and was genuinely patient and very informative.. Great overall experience. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Craig BorkovecDJ was great to work with, most of which over phone calls to find the car I was looking for and price out quotes. Really quick in/out process when I went to pick it up. Highly recommend working with him. | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Anthony PecoraWanted to get an express oil change so I signed in online. They said come by in 20 minutes. I pulled up a few minutes early and got the strangest look from a service tech who said it was 2 hours until the oil express could change my oil. Besides what was in the bays there was one car ahead of me that had all new tires being put on. I | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ PL 23Great customer service fast and easy service they keep in contact with you about your vehicle when being serviced they also recommend if anything else should be replaced or not. By far one of the better experiences I have had. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ John ArmbrustThis Dealerships service writers are top notch David is my go to guy there for that. My salesman went the extra mile to help me purchase the truck I wanted. Darren was the perfect salesman. | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Susan FasseThe salespeople and the service department are knowledgeable , helpful and polite . They take their time to explain the cars and/or repairs that need to be made . I appreciate the professionalism . | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Haley PritchettI inquired about a 2021 Dodge Charger that they had for sale for $23,990. I was only interested because it was lower price for lower miles. They said they would work with my budget. I asked how much it would be for me to come from Lafayette, IN that night to buy it outright, cash in hand. They said $30,898. I said not for a car you h | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Kyrsten ShockeyHad a great experience here recently everyone was super helpful! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Dale PattiAlways courteous as well as professional | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ David JanevskiSCAM ALERT!!!!!! One of the worst experiences ever!!!! Posted Pacifica for 24k online, I went in to see it and was ready to buy, and I wasn't even going to negotiate the price down because I liked the car... Sales person ESGAR MURILLO, comes in with out the door price at 34300$$$. He went 10k over posted price, and trying to charge 2 | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Wendy GiardinaVery nice dealership, accurate pricing and prompt service! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Laura LuomaI was interested in a used vehicle. Called the dealership and spoke with a salesperson to ensure the vehicle was still available, was told that the vehicle was in fact still available. Drove an hour and twenty minutes only to find out that the vehicle was sent out to Honda. Bait & switch! So, frustrating and aggravating to be deceive | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Abby AmosCustomer Service is Top Not there. Ask for Don Hall and tell him Abby sent you! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ RyneSaw price online. Came in and they tried giving me just a random price 3-4k more.. then when I said something they came up with random fees… 1500 for a vehicle inspection when they got it. Mind you the rear window on the truck wasn’t working.. so that inspection went well. And then 2k for a lo jack… which I didn’t want, or need. Wh | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Ron ComerfordMy first visit to Ziegler for maintainence service on my new Jeep Wrangler that I bought from a different dealer was AWESOME! They accepted the "Jeep Wave" free maintenance deal, checked for recalls and got the service done in less than an hour. Then, they fit me in for extra work / software download while I was there. It took an | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Leon BusboomNathan and Don were very professional and helpful. Good customer service. Thank you. 11/5 visit. Everyone is always very friendly and helpful. Especially Mike in quick service. I expressed my appreciation to Paige, service director. Yhank you. I'll be back | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Paul EdwardsCame in for oil change. Inspection found a couple items that my service records showed were due. Knocked it out quick and I was on my way. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Knikita MartinMichael in Express was excellent!! Thank you for excellent customer service at this location | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Salvatore FasanoSpecial thank you to Paul the service manager over there at Ziegler Downers Grove. He had my car for several weeks but was very persistent to find the issue. Happy to have my car back now and it’s operating optimally. I will certainly go back to Paul at Ziegler if I have any other issues. I couldn’t be more thrilled and excited to dr | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Albert ridgewayDO NOT ADVERTISE A VEHICLE FOR $23000.00 CLAIM THERES A ADD ON OF $8000.00 NOW THE PRICE THE CAR IS $31000.00.LOW JACK ADD ON!! MIND YOU I WAS APPROVED FROM A BANK ALREADY! THE VEHICLE WAS A 2023 DODGE CHARGER WHITE AS THEY SAY RETIRED LOANER CAR!! BAD BUSINESS PRACTICE | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ MF Falcon Mario FlorioGreat people to work with | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Zio PekovicHad a great experience working with RJ and Avanes! Thanks for making the purchase process straightforward, and answering all our questions. You were both courteous and professional, and we will recommend you to our friends. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Iryna StrogushBought a car here. Very good. A big thanks to David, who helped us. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ angelBeware of purchasing anything from this dealership | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Indra SharmaI bought a Jeep Wrangler here back in 2012 and the roof kept leaking. The dealer did nothing about and the sales rep who sold me the car even mocked me for buying the car when I asked him for help. Save yourself the headache and embarrassment, I implore you to not buy a car from this dealership. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Martin OosterbaanThey stand behind their product. The service operation is highly professional. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Ron GarbettTook way to long to diagnosis and I had to call several times for updates. I should have been kept appraised of what was going on daily. Our trucks and vans are our life blood having a vehicle down that long hurts our business. People were great and informative when I did call and find out the updates. 3 stars you need to improve on | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Enzo DiBaccoZERO Stars! DO NOT BRING YOUR CAR FOR SERVICE HERE! I dropped my car off for an oil change and check engine light and they still had not finished the simple service FOUR days later! They did not resolve any of the issues, but charged me $200 for labor. On top of that, the Service Rep George had a terrible attitude, was rude, and a | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Joe LenhardtVery satisfied with the service dept at Jeep Zeigler fixing my problem with 4WD. Kept me informed of every step as soon as it was completed! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Edgar CastroWent above and beyond to identify a noise in the passenger side. Patient and professional staff | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ DjinnGSXRThe vehicle we came to test drive had some device screwed into the console by where the drivers knee would be. When I asked the salesman about it he had no idea it was there, even though he told me prior to ariving, that the car drives great and he personally took it out.... yeah right. A 2nd vehicle we were interested in, a Wrangler | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Daryl LewisThank you, Mark and celinda , for my dad's new car. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Jose AlvarezWorst experience ever prepare yourself to be forced to buy add-ons like lowjack , which they say is installed in all their vehicles so you have to buy it. Dan in the finance department put a bunch of add-ons that I did not want and I specifically told him to remove and he still put them on. This place is run by scammers buyer beware | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ casandra alvarez******MAKE SURE YOU READ EVERYTHING BEFORE YOU LEAVE OR BUY A CAR HERE !***** I purchased my truck from here with the salesman DJ and it was terrible .luckily I test drove the car at night to see a tail light was out because they didn’t inform me of that. I had to bring my purchased car back here multiple times to be repaired right | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ JDDon't honor online price for the car. Wasted time. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Jessica WiemerQuick and easy car purchase. Everyone was very friendly and easy to work with. I highly recommend working with this dealdership! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Modern CreationsIf I could give zero stars would start there. George from service is the WORST and reason why we will never buy from this company again and switching to Ford. We dropped off our work truck multiple times and the same reoccuring issues that took forever for them to find the problem. This most recent visit we were told it would take 4 | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Jullia MusilGeorge was extremely helpful and very sincere. I appreciate his insights. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Dan KThe dealer with very low product knowledge, when I ask question about truck fuel tanks, they told me lies (I need minimum 50g actual size is 30g) so they could sell them truck, if I would know real tank size i would not buy it, now I need to pay $3000 to get bigger fuel tank. when I ask for Front and rear axel gross weight i did ge | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Cheryl DalyHad a great experience with Ben. My husband and I came in the other Day and was looking for a Grand Jeep Cherokee he was able to find exactly what we were looking for and had it there the next day!! He was able to save us a couple thousand dollar’s! I Highly recommend him ! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Bernardo GomezWent here & successfully purchased a vehicle from here. RJ was my sales guy, he was pleasant & patient while we negotiated a price & finalized the deal. Honestly, was pretty stress free, clean dealership & again the vehicle is in great condition. Overall, I received a car in great condition & at the price I wanted. However, I probabl | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Smoove 1False advertisement telling people to pick a car or suv from the no money down section then running the number and asking for a down payment is crazy given false names of so called specialist who doesn’t exist and the three free months no car payment was a lie too shady people to do business with avoid this place | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Mark KowalskiAwesome experience. David was very thorough in his explanation of what was needed and done. In and out quickly | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Brianna McDonaldI bought a Chevrolet Blazer 2LT. I did my due diligence, researched a ton, and this one supposedly had never been in an accident. As soon as we drove it off the lot, we started noticing problems. The car was pulling to the right to the point where we had to fight the steering wheel. We let them know what was going on, and they said “ | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Dan AleksicMike in the oil change lane was fantastic. Best service experience yet, thank you Mike! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Alex GrzebykkI took my 22 ram 2500 to this dealership for recall work. One was for transmission software update, the truck drives worse after this, and the shifts are worse than before coming in. Second thing being i had a light to service electric stability control, I informed them about this and I wanted it fixed, also a recall for that problem | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ 6308853096Always fast to let you know what is going on and keep you informed for the duration of the repairs. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Connie rabias-sbarboroMike at express service is always professional and friendly. He explains work completed and future work recommendations. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Alex KhouryI bought a 2020 vehicle 2 months ago and I thought everything was great. The sales experience was good. However, the day after I bought the vehicle I noticed it had a vibration while driving on the highway. I contacted the salesman and made an appointment with the service department. After they had the vehicle for a week they told me | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Dee ParadowTraveled down to purchase a vehicle on a confirmed price and when arrived didn't sell the car on the agreed price that I traveled down for. DO NOT BUY FROM THEM! | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Patrick KellerExcellent customer service experience. Services were completed in a timely manner and service manager provided a detailed report of services rendered. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Ralph MufichMy son recommended your dealership as he has purchased a couple of vehicles from you. Upon arrival Paul our service advisor was very attentive to our issue with the Durango. He kept us informed as to the findings, and repair. The service was performed in a very timely manner. Any of the personnel we came in contact with were very h | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Christopher AllenI've been impressed with the honestly of the service department here. Mike is very transparent and helpful and provides more than enough information on what you need. They do send coupons for routine service which help keep me coming back as well! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Ramiro RoblesThey tried selling my sister a 29k charger SXT for more than $90k+($650 biweekly for 72M financed). They thought they really had themselves one and will try it on the next just to make a bogus/petty sale. Shadiest dealership in the Chicagoland area, better off donating all your life savings to charity than dealing with these unprofes | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ David SouthardWarranty work completed and ready when promised | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Ryan CatoeThey have an add saying as long as you make 1800 a month in income they can get you in a car that’s a lie cause my wife and I make 3000 a month and got denied false advertisement | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Janine KomornickI never did leave a review for this place but knowing what I know now, it’s over due. I leased a Jeep Wrangler back in 2021 and I was excited because they were taking my Buick Encore lease early. This was good for THEM as used car inventory was low everywhere so they were most likely getting a deal from what I was told. I was quoted | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Alberto HernandezDon’t go to napervill go to these guys | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Theresa Madaj ZuroOne of the best experiences I have had with an auto dealership service department. Couldn’t have been any better. Highly recommended. And special thanks to the young man that shuttled me back to the dealership. Polite plus a conversationalist, a rare find among teens these days. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Glen HoffmannHave now purchased 20 cars from Darren Donofrio and Ziegler in Downers Grove and each time the process is very easy and smooth. Big fan of Jeep vehicles. So much so that all 4 members of our family have one. Wrangler, Charger and two Grand Cherokees. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Simon MarkovskiFinance guy will try to rip you off. Please do your research before you go to the dealership. He will add many unnecessary fees and start with higher APR, so be careful and negotiate. Other than the financial guy, the service and sales guys are great. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Deborah KlingI had to get an oil change and it’s so convenient, easy, fast, no lines, no waiting and my car was ready in 35 minutes. They did an EXCELLENT job! Everyone there was so kind, knowledgeable , above and beyond wonderful service. Thank you so much for taking pride in your work and business!! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Joseph MelloneGreat service and communication! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Paul SacharczykSo far the replaced shocks are working fine! A special thanks to service advisor David Majewski for all of his professional advice and services! For scheduling repairs at my convenience and always following up either by phone or emails/text messages! Kudos to David on a job well done ???? | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Meghan GogginCould NEVER EVER recommend this dealership!!!! Please find another dealership....anyone else! OR ask to meet the manager (Darren Donofrio) and then make your own decision if you want to give them your business. We bought a car from this dealership in 2016 and were loyal with all our tune-ups, repairs and oil changes. The car was no | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Daddy NealStay Away!!! These folks are falsely advertising!!! They tell you they will work with you no matter what your credit is. THEY LIED to us!!! They ran my credit then my wife’s she is about a 600 hardly have anything on her credit but denied her too!!! then they tell to try our children or other family members. Stating the don’t have to | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ shadi sweisNeeded an oil change. They did what I needed in a timely manner. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Mr. Tracy WalkerI have a fleet of seven Rams, and Mike McCormick has been outstanding, along with his team. I also want to give a shoutout to Paul, the new service dispatcher. Both Paul and Mike have gone above and beyond to ensure my vehicle is returned to me promptly. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Veronica Teves-IgnacioOverpriced, can’t wait for my warranty to be over so I can go to a car shop who will take care of my car better and not overpricing me | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Michelle MoravecGo to the Jeep in Oaklawn way nicer and easier to deal with!! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Brett yepezI just want to thank the Zeigler team for updating (remote start) to my truck ?? forfilling it's potential. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Chris HedlundAnother great service appt at Zeigler. Service techs did a great job fixing my 2023 dodge challenger hellcat jailbreak. Darren & DJ, I appreciate everything you’ve done and continue to do. Plus your shared concern to have my repairs fully taken care of. Everything is working great and my drag racing car is back in business. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Jeff RykalPeter Bryant was our sales rep. Very at ease purchase. No pressure. Gave us lots of information. I will be back again. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Bill StorieVery helpful staff. From making the appointment to bringing the car in and picking up, it was a very friendly and efficient process. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Rafael RoldanMuy buen servicio muy amables y muy rápido excelente | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ enrique bonillaThis place is horrible , they are a bunch thief’s that over charge because they can, they profit so much money on fixing cars because they charge about 5 times more then what they should be charging | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Steven GravesThis is my first time at this dealership's service department. Brought my Jeep Patriot in for a 5-year powertrain inspection to keep the warranty valid. Ziegler found nothing wrong and said that I passed with flying colors. Dempsey Dodge in Plano noticed a stored trouble code of faulty oxygen sensor and would not complete the inspect | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Mary LohmarI used the oil Express service and my service was done thoroughly and in a timely manner . | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Ellie AngelinoBen was our salesperson and was very accommodating and professional. I would recommend Ziegler and also Ben, as good people to do business with | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Ron ClausonI had my car in for an insurance repair. A day after I picked it up an engine light came on. I made an appointment to get it checked and it took a two weeks to get it scheduled . The service man said it took me too long to get it in for it to be their problem. He then told me it had nothing to do with their previous work. Then h | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Justin MartinFast quick oil service from Mike and crew in quick lane. Sales staff including Darren, DJ and the pony tail dude are great guys! Genuine guys. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Syncere MitchellJust don’t…… I’ll be updating soon with the information for anyone I find that will offer the things that they did and actually deliver | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ John Olson5 Stars for sure! We had a very smooth purchase experience. Everyone at the dealership was extremely friendly and helpful. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Danielle GilesMy husband and I visited Zeigler to check out a 2019 Chevy Traverse. The front door was inconveniently block by a jeep that was being displayed which made it difficult to walk in with my double stroller We were very interested in the Chevy we viewed online, unfortunately our salesman, Peter had horrible communication and customer s | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Judy FinlaysonProfessional, friendly service. My jeep is running even better than before after having routine maintenance & a recall part replaced at Zeigler! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Daniel PlewaMost professional Dealership! Mr. Tracz best guy! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Kathleen FalveyFast service. Had a new battery put in and oil change. Friendly staff. See you next service. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ gravedwellerThey strung me on for a few days and said they could get me into a car and then ignored me after they said they would get back to me the latest by tomorrow not worth your time. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Patrick MooreCar salesman on the phone was a real prick. Darren was his name. Inquired about a used Truck listed at $41k they’ve had sitting for 2 months and wanted to wire him money to buy and drive from Michigan tomorrow to get it. Made an offer of $36k as a starting point (the vehicle has been in a wreck and has crappy tires and a few other | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Patrick MooreDarren “I’m the boss here” was a real piece of work. Would never suggest this place to anyone for anything. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Patrick MooreSpoke with Darren about a vehicle and he was a horrible sales guy. Actually typical used car sales guy. Laughed at me, called me bro, basically told me i was poor for offering $37k on a $41k truck that’s been sitting for 2 months. No negotiations, just laughter. What a clown. Nice work Darren | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Michigan Bourbon ClubMy buddy told me that Darren was a real terrible guy. Tried to buy a vehicle with a fair offer and Darren laughed at him. Terrible way to do business | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Michael EllisI was discriminated against at the Dodge dealership in Naperville. My black a_s was good enough to purchase a truck from them. Allow me to explain. I visited for an oil change to inquire about a recall on Google with a part related to my ProMasters transmission. The issue could lead to a transmission being replaced. Once my truck was | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Michael CRJ and (this dealership by association) is an unscrupulous thief. We've filed a complaint with the FCC as well. I'd recommend practically any other dealership. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Anthony GrimesWorst place ever wish I never took my van here to be fixed they didn't even offer me a car to drive and my vans been In there for over a month never ever will ever go to this place again I don't recommend bringing any vehicle here to be fixed they will make you wait months! | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Joshua GalarzaI had a great experience with RJ and would highly recommend him. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Fred ShamsR J was very nice to work with.I will tell my friends. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ eZ BargainI’m very happy with RJ’s service, and my New Jeep | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Pamela KosmynaRJ was very professional and made my experience buying a car great! I would highly recommend RJ to anyone buying a vehicle! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Mahsa PrRJ made sure I got the perfect car for my needs?? | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Jen SchultzI had a great experience with RJ and would highly recommend him. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ 1544RJ’s dedication and hard work ensured I got exactly what I wanted. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ 1550RJ’s attention to detail made all the difference. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Parinaz RanjbarRJ made buying a car a breeze and I’m grateful for his help | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Laura FaircloughRJ provided excellent advice and great customer service. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Mahsa PrRJ made buying a car a breeze and I’m grateful for his help. Thank u Rj?? | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ ccoffey c31RJ made sure I got the perfect car for my needs | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ hengameh asadollahiI was impressed with RJ’s knowledge and customer service skills.He guides with great patience and has detailed technical information | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Gashi KhadiviRJ is very caring and patient! He does everything possible to give his clients the BEST possible deal! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Aguassantas SpaRJ is a true professional who made my car buying experience outstanding.He took a lot of time to help us and was polite and well-behaved all the time. We had a purchase with a very good memory from you. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Hassan RanjbarI’m thrilled with my new car, thanks to RJ’s expertise and guidance. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ lEN MOORERJ made sure I got the perfect car for my needs. Thanks again | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ tanya BasmajianRJ’s professionalism and friendliness made a big difference in my car purchase. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ ez bargainincRJ at Chrysler was a pleasure to work with! His knowledge of Chrysler vehicles and dedication to finding the right fit for me made the car-buying process smooth and enjoyable. RJ's professionalism and friendly demeanor set him apart. Highly recommend him for anyone in search of a new or used vehicle. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Farnaz Jeddi MoghaddamI had an excellent experience working with RJ. From the moment I walked in, RJ was professional, knowledgeable, and attentive to my needs. He made the car-buying process smooth and stress-free, answering all my questions and providing valuable insights. His friendly demeanor and commitment to customer satisfaction were truly impressi | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ 1550 CornellCircleRJ’s attention to detail made all the difference. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Omg.2tsx_alexRj is the man! Helped me and my fiancé, answered all our questions promptly and professionally. I am glad to have found my go to car guy. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Andrea BelloI recently had the pleasure of working with RJ and was very impressed with his professionalism and expertise. He was genuinely interested in ensuring I made the right choice. His follow-up and attention to detail throughout the process were phenomenal . I highly recommend RJ for anyone looking to purchase a car in this dealership. Th | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Cynthia VasquezThanks RJ helped us for good car. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ 1465 Cornell CourtI’m very happy with RJ’s service and my new car. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Pooran ShahRJ is an excellent salesperson who knows how to treat customers right. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Kaveh NasirifarRJ is an outstanding sales professional! From start to finish, he provided exceptional service, making my car-buying experience seamless and enjoyable. RJ was incredibly patient, answering all my questions thoroughly and ensuring I was comfortable with my decision. His extensive knowledge and genuine care for his customers truly set | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ R. J.Working with RJ was a pleasure from start to finish. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Nelson RuizWhy dosnt RJ play hide and seek? Because good luck hiding when he gave me the best deal!!! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ eZ BargainI’m very happy with RJ’s service, and my New Grand Cherokee. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Jim SalvinoAn incredibly toxic establishment. I was hired by that very tall guy 6 foot 6 inches at least, never missed a meal, deep Florida tan and sometimes looks like he could use a good scrubbing! I actually though he was head porter 1st time I met him given his sloppy demeanor and how he presents himself. Now the facts in 5 years time out | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ OmarI had stopped by with interest in a new car while also having many questions & Brittany Zamora was able to answer my questions thoroughly & provided great service & help towards me!! Thank you ! | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Sibghat MajidUconnect services left me abandoned in 100 degree heat, this company is the absolute worst company ever. To the agent that left me to die, i pray you and your family rot in hell. | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Wanda MichelleMy experience here was great, especially due to Britney whose guidance was very useful during this process. I definitely recommend her to anyone looking to purchase a vehicle! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Jovanny PaganHad a lot of uncertainties as a first time buyer and was nervous about the process of looking for a new car , but brittney was very helpful and patient with me when it came to details and any questions I had , huge shout out to her !! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Stephen GeraciKyrsten. Thats it. Thats the review. 5 Stars | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Damara LandaI had a great experience here buying my new Jeep Britney who helped me and went above and beyond my expectations. She worked very hard to get me a great deal ! She was very courteous and friendly and was able to answer all of my questions. I absolutely love my new Jeep and look forward to a continued relationship with this dealership | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Giselle ZamoraMy experience here was wonderful. Britney was very helpful in helping me out to find the best vehicle. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Ana PinaI’ve been in contact with Britney and she has been nothing but fantastic. She’s been super helpful and attentive with my needs. Definitely recommend! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ StephIm looking to purchase my first car, and I thought of this location to possibly buy from. I had some questions regarding the process of purchasing and Britney was so helpful over the phone. She made it easy for me to understand everything, and to feel better about getting the process going. Although I am still looking around, I thank | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Guillermo CazaresBritney was profesional and help me understand the process of purchasing a car Thank you Britney | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Lee RiHad a great experience with the dealership, especially Kyrsten. She was super knowledgeable and very helpful from the very beginning. I would recommend her to anyone, let her be a part of your buying experience. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Luis GuerreroShout out to Britney for the amazing customer service and being able to translate for my family. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Cecilia FrancoI had a great experience at this location. I highly recommend to shop here. Shout out to Kyrsten! She’s so nice and knowledgeable. Without her I’d be so lost! ?? | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Jose Acevedobritney was absolutely wonderful to deal with! She speaks spanish which my parents really appreciated it! It made the process so much easier thank you britney for helping me get in my new jeep! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Marcos Andrade 21As a first time buying a car, it was a smooth sale, Britney helped me with every question I had and gave me proper details | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Mike HawkI had the pleasure of working with Kyrsten. She was very professional and great to do business with. 5 stars!! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Griffin FullerGreat place to buy a new Jeep One of the associates, Kyrston is very helpful and friendly | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Roberto HernandezI was seeking to purchase a used car and Britney help me on the process. Thanks | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Julian MaldonadoSuch great expectations and experience at this location! Had such amazing help from Britney!! She really helped me choose the right selection and answered all the questions I had! Will be recommending this location!!! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Leopoldo ZamoraI purchased A car from this location and Britney help me understanding the process. Now am happy in my new vehicle thank you Britney. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ cadillac03Anthony DavisThey were very professional, especially the salesmen helped expeditiously find the vehicle of my choice. I would highly recommend them to anyone I come in contact with for their expert service and dedication to to the company. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ John GillNathan was extremely helpful and a pleasure to deal with. But my van is covered under extended warranty and it took forever to get things fixed. They really need to work on improving that process. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Collette DuffyGeorge Paul and Eric have all been awesome and easy to work with! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Kevin TegtmeyerGlad to have my Jeep serviced by a professional quality service center! Huge thanks to Ziegler’s team in Downers Grove!!! Thank you Mike in Express service for always taking the best care of my Jeep! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ David SouthardService was Quick, thorough and at promised price | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ David SkarinEntire repair experience, including the transition in and out of the loaner program, went quite smoothly. Communication was excellent and service team seemed to be well coordinated. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Callsign: PhoenixBrought my jeep in for an oil leak, the dealership changed the oil pan. I received a call that my jeep srt was all done and ready for pick up. I happily drove to the dealership and got my keys only to get in and see a big flashing check engine sign no one wanted to address the glaring issue clearly. Told the tech and gave him my keys | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ PVB65 BVery straightforward transaction, really appreciated Jimmy’s help. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Bianca LozanoAlways a great staff working here and honest. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Adriana AlmanzaVery good service. My sales rep, Michael O'Occoner, was very attentive and knowledgeable about the vehicle I Purchased Jeep Rubicon 2024.. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Lou Torresservice manager was excellent he review all the service options and help with me select the best maintenance options 5 stars great job great dealership and excellent services | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Kevin CTheir slogan should be : Empty promises and ignored voicemails | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Steve MisnerBought a 2020 hellcat 77000 dollars had to go to a custom exhaust shop to get the tail pipes put on. Salesmen said it just needed clamps which was false said he would send me the clamps never did. $350.°° dollars later I got my exhaust fixed. We drive 3.5 hours to have sub par service. Called used car Mgr left 2 voice mail no call ba | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Em InglesThank you Josh and the rest of the team for the wonderful service! Everyone I came in contact with was kind, respectful, and very professional! Thank you! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Tanya VillafaneRJ helped us and was very patient with great customer service. We will be a lifetime customer with him. Thank you so much! | Read Full Review6/4/2024 12:00:00 AM | Google