Return to complete listing of Mopar Oil Change Service Specialists In Park Ridge

Hawk Chrysler Dodge Jeep Ram FIAT

Hawk Chrysler Dodge Jeep Ram FIAT

★★★★(591)read reviews
7911 Roosevelt Rd, Forest Park, IL 60130
(708) 298-4102 Ask About Our Service Specials!

Service Hours

Mon: 06:30 am - 06:00 pmTues: 06:30 am - 06:00 pmWed: 06:30 am - 06:00 pmThur: 06:30 am - 06:00 pmFri: 06:30 am - 06:00 pmSat: 06:30 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Hawk Chrysler Dodge Jeep Ram FIAT

Hawk Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (708) 298-4102 today to schedule your next appointment.

Our technicians at Hawk Chrysler Dodge Jeep Ram FIAT are ready to help you!

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Vann Chill
    Hawk is my Go-To for all maintenance and repair work. Their service dept. has a RockStar employee by the name Brandon Sweeney . You need something taken care of …be assured the work will get done right in a timely manner -this Is The Guy @ Hawk. Brandon Really cares about all his customers - Always goes above and beyond. Highly recom | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Caroline Knight
    Amazing dealership had an easy time trading in my patriot. Thank you Matos! | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Schreiner
    Great experience buying our new Jeep! Ask for Matt when you go! | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Tiyon Tyson
    | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Noble Bland
    This review is based on being sold a car that had bad tire that I feel they should have replaced even more so because I had a 3yr child with me instead of telling me that the tire needed air as well as it needing a oil change which came up on the dash 3 days later. I had to buy a new tire the very next day after I went back | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Brian Paciorkowski
    Had an amazing experience once again and my need were completely taken into account and taken care of. Big thanks to Matthew Cacheux for his hard work. And finding exactly what I needed. And another huge shout out to Jim for my second time go. Making my one stop shop for many years to come. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Angie Velazquez
    Want to give a big thanks to Freddy & the sales team for making it work for me to get a Jeep. Very happy with the customer service and with everything in general. I really appreciate for all the help! | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Prado
    Una excelente experiencia gracias a freddie por su atencion y su tiempo | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Edward
    Best car dealer out shout out to Peter Wong Vega Nick and etc great team | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★ Mario Carrillo
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Csaba Simo
    Very good people to work with. Vega, Peter and Oday were very professional and honest. We came in late, but this dealership stayed open 1 hr and 40 minutes past their closing time to get their customer on the road. Many thanks for an exceptional car buying experience! | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Alberto gama
    Tim was an outstanding sales representative, he went out of his way to help me get a great price for a beautiful looking Jeep. Thank you Tim!!! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Williams
    Great customer service from Javier Rowan service advisor and Jason in sales. Very nice customer care center | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Craig Ackerman
    I had a great experience getting my car serviced at Hawk Jeep. They were able to diagnose the problem quickly, get the parts ordered, and the repairs were done well. The communication with Javier in service was impeccable. I was also able to get a shuttle to and from the dealer, which was greatly appreciated. This dealer has greatly | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ CariAnn Hurley
    I worked with Tim and it was the best dealership that I worked with. There was no pressure, and they worked with me to get my new car. I would definitely recommend them, and use them again | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ cariannhurley5
    I worked with Tim and it was the best dealership that I worked with. There was no pressure, and they worked with me to get my new car. I would definitely recommend them, and use them again | Read Full Review
    2/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ Lynn Yazbec
    Thanks to Roland and Jason for your help in getting my daughter a new used car quickly after her accident! | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★ Local guide
    I don’t know about purchasing here but wholesale guy on the phone completely rude and disrespectful . You guys definitely need to let him go . Please do better call made was on 12:52 2/5 go back on your calls . Speak to your employee | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Robert Jarvis
    Great customer service always! See Brandon, Javy, Danny , Lukasz, Jorge and Ann Marie! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Frank Farmer
    Drove 2 1/2 hours to test drive a truck, my salesman Jesus had it ready when arrived. Got the numbers to where they needed to be after bringing in Big Lou to make that happen. Cleaned the monstrosity of the truck I purchased before we left and got us to lunch on time with my daughter. Thanks again | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Martin Garcia
    The service provided by Hawk Chrysler Dodge was exceptional. The customer service was outstanding, and the paperwork process was thorough and efficient. I would like to specifically commend Viridiana Hernandez for her exemplary performance, as she consistently exceeded expectations in her customer service responsibilities. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Lennon
    Enrique was great | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ luis aguilera
    Be cautious with pricing at this dealership. The price was raised from the original listing, and after negotiating by phone, they refused to honor the agreed-upon price. This was a frustrating and unprofessional experience and felt like a waste of time. Made me warm a hardship on my credit for no reason so much for helping out | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★ Lawanda Reed
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★ Sharee Hubbard
    If could give this place negative star rating I absolutely would! The sales manager & his team is rude, dismissive, & unorganized. From the grounds upkeep, to how the sales associate look, to how you access your vehicle once the work is complete it’s all bad | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Richard Lovett
    Freddie Castro was awesome to work with. Made the buying process quick and easy. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Nick Hall
    Love these guys! So friendly, so flexible, patient, kind and thoughtful at every stage of the process. Horacio De La Vega is a legend and together with Lou they got us sorted for a great price. Thanks! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Poli#1
    Fast efficient service. They are friendly and knowledgeable they undestood what I needed to get done. | Read Full Review
    2/2/2026 12:00:00 AM | DealerRater
  • ★★★★ Jason Betts
    I feel that this company Hawk jeep dealership is not the place that I will visit again. I took my truck for service and they never fixed the problem. They said that they changed out the parts but the problem still exists. They are not honest and they lied about the things they were doing on the truck..they kept saying that they were | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Sarai Rempson
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ C Cs
    Awesome service every time. New facility is nice. I appreciate the service team here, I always ask for Brandon because he keeps me updated and respects my time. Would definitely recommend! | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ CHALLENGER SCAT
    Always honest work and feedback. Always come back for service at this location. Delivered car on time. | Read Full Review
    1/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ Marla Erdmann
    A great experience, Justin and everyone else was fantastic! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Wladyslaw Michniak
    | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ michal sciog
    Annmarie Sedlacek is the best service advisor ever ! Always makes sure my car is done on time and the right way. I never have problems or issues with the service I get at the dealership. Hawk Chrysler, Dodge , Jeep is the only dealer I will take my car to !!!! Thank you !!!!! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Angie Salles
    Very happy with the people at Hawk dealership. I definitely recommend them!! Jim and Enrique were especially helpful in making sure I got all the benefits that came with the purchase of my new car! The finance guys also did a great job in finding me a great finance rate. All in all buying my new fiat 500e was a great experience, I am | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Domonique Taylor
    My experience was very thorough. Any questions I had asked were answered with honesty. I was put in very great hands with years+ of experience. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Michael Rhoades
    | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Andres Cisneros
    Jesus was AMAZING! I have a very low tolerance for waiting so I told him what I wanted and he made it happen within a day. I went to the dealership he had me approved already with an exact small down payment and I left with my new jeep within a hour. Jesus needs a raise! My boy! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Andrea
    We had an amazing experience at this dealership, and Justin was absolutely fantastic to work with. He was friendly, knowledgeable, and made the entire process smooth and stress-free. If you’re planning on visiting, definitely ask for Justin — you won’t be disappointed. We ended up leaving with a new leased Jeep Grand Cherokee and cou | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Nina Lynn
    I had a great experience. Came in at noon and was out in time to pick up my daughter from Volleyball practice. I had financing already so the process was much quicker. Jason Beltran was extremely nice and explained the process in detail. He made sure I checked out the truck thoroughly and took a test drive. I have never had a car buy | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Donas
    Justin did great, thank you | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★ Roland Mcghee
    My car came into the dealership on a tow truck on Monday 01-26-26 for a battery. I was contacted by Brandon on Monday twice to confirm receipt of the vehicle and again to say they would update me Tuesday. On Tuesday I heard nothing so I called to talk to Brandon and was they would start with the install of a battery for $500-600 and | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★ Richshena77
    My vehicle still isn’t fixed and it was at your dealership 12 days! The service advisor asked me what I expected her to do and told me my truck was drivable which is ridiculous | Read Full Review
    1/29/2026 12:00:00 AM | DealerRater
  • ★★★★★ Vincent Isby
    Hawk Dodge is awesome. Tim did a great job and made sure I left with the car I wanted. I'll be coming back for my next one. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Reilly Cantwell
    Thank you Jim Kinny, Jason Beltran, and Eddie Quintanilla for providing me with a relaxing, informative, and stress free purchase of my first vehicle | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Michael Barnes
    Had a great experience buying our new Jeep. Adam was awesome and made the whole process quick and painless. In and out in under two hours. Very impressed, will be back! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Bigham
    Went back and forth with someone here for two weeks about a minivan. They kept insisting that some mysterious thing called the "Hawk Package" be included for $2500. At first they wouldn't say what it was, then said it was a LoJack System, but wouldn't tell me any specific details. No LoJack is worth anywhere near $2500. Seems like a | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ corinna moreno
    I did my own research on the car I wanted and when I came to Hawk, I was not expecting to have been greeted the way I was. Upon arrival I was nervous, but after meeting with Matos, the Anxiety & nervousness flew out the window. Literally as we were on the test drive the conversation was so smooth. Not only was he impressed that I did | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Julian Mora
    I had an excellent experience here at Hawk! Matos was welcoming, professional, and answered all my questions patiently. The service was fast and the quality exceeded my expectations. Matos was very professional in all aspects when we got there he already had the car washed and in front of the door ready for us to take a look at it! I | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Laura Martin
    Thank you Vega for getting us a great deal on our new Voyager! | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ cjones24
    Brandon and team at Hawk are some of the best people I’ve dealt with at a dealer. I will never take my truck anywhere else as long as Brandon is there. The realest and most helpful team there I never feel like I’m being taken advantage of and honestly my truck runs like a dream each time I leave. Highly recommended!! | Read Full Review
    1/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Debartolo
    Excellent service experience | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★ Richshena Baugh
    I dropped my vehicle off at this dealership on January 8th and I just got my truck back today. I got very little communication from the service advisor and when I did it was a bunch of excuses. Since I have a lifetime bumper to bumper warranty we have to wait up to 4 days for approval which has never been the case and my truck is 12 | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Jeanetta Comage
    Whenever I go to your facility its always a positive experience, staff very welcoming and professional...wouldn't go anywhere else been using your service since 2015 . | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ John Smith
    I bought a car from Peter at the beginning of the New Year. Everything throughout the whole process was very simple and went smoothly. I would highly recommend anyone interested in buying a new car to give him a visit. | Read Full Review
    1/19/2026 12:00:00 AM | DealerRater
  • ★★★★ yourdonly1
    Service was great but the mechanic who work in my truck remove a engine shield cover and misplace for consequence he didn’t put it back so now driving without the shield | Read Full Review
    1/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ Sylvia Powell
    What a positive experience!!!!! This place is under new management and I am blown away! I came in to buy a used car and the manager Peter Wong was such a great help! Customer service was way above par and the whole process was smooth and easy! A++ highly recommend coming here to buy your car! | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Sylvia Wong
    | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Stanley Escamilla
    Enrique and Peter, went all the way to make sure my needs were met. There was never any pressure or push. They were more focused on what I was able to afford. Their accommodation was outstanding and top notch. | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Dorado
    Tim and Peter really took care of me thank you guys once again. My 1st time buying a car and if needed to recommend a friend or in need of another I will be back. | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Arthur Smith
    I was very impressed by the service I received by the folks at Hawk. In particular, Justin Eick was very helpful and attentive. The attention to detail and customer-first approach was very refreshing. I'm very pleased with my purchase and highly recommend Hawk Jeep! | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Ashley
    Lou Lopez gave outstanding service, Lou resolve my issue with no problems. I am very happy customer 10/10!! | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Vick Mike
    Lou Lopez was amazing. I recommend checking in with him My Guy lou is the best | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Cierra Johnson
    Freddie was such a wonderful help I was in and out great customer service | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Allan Danielwicz
    Great service and speedy buying process. Tim was or salesman and he friendly and met our expectations and very accommodating. | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★ juan figueroa
    What a joke! Just got a call for me son. He Bought a brand new 2020 Jeep Grand Cherokee and now they're telling him his engine is shot! That is unbelievable! He loved that car but his done Jeep brand PERIOD!!!!!! | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Morales
    Today I left satisfied after securing a deal with Freddie Castro a patient and professional representative 100% recommend | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Donnie Perez
    Great experience with Jason Beltran | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Terry
    “My experience purchasing my Jeep was outstanding thanks to my salesman’s “Timothy Giacomi” professionalism and genuine kindness. He made what can often be a stressful process feel easy and enjoyable. His knowledge, patience, and respectful approach really stood out. I’m very happy with my purchase and would absolutely recommend him | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ G Figueroa
    I usually don’t leave reviews but the service I received was so great that I figured I would! I was helped by Peter! He was a great sells person and he helped me find the truck of my dreams. I’m so happy with my purchase and thankful to meet such a wonderful sells team. Take your business here! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Josephus (Josephus)
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Hank Ocean
    Tim Giacomi took great care of us. He set us up with a great deal and even delivered the car to our house. Very likable and easy going guy. | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Sierra
    Brandon has been fantastic with his knowledge and customer service expertise in the service department. I have purchased two jeeps at Hawk and have had a few recalls and service there for both my 2018 Sahara and 2023 Rubicon.He was very welcoming Courteous respectful and extremely acknowledge, he made all my service visits go smooth | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★ J&S Mann
    Unfortunately for me, my jeep Wagoneer is a bit of a lemon and requires service almost every month. I used to get very frustrated, trying to schedule service using the online features. Not anymore. Brandon somehow intercepted me during one of my visits and has been my angel since then. Whenever I have trouble with my car, I text him | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★ Ciara
    Don’t come here for service (if Brandon is working, at least). He’s rude and unprofessional. note to responders of Business: No need to respond and talk about how this is not reflective of service you wish to provide or how much you apologize. No one should come to a facility where they are spending their hard earned money and be tr | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Alan Sonka
    Nice selection, wonderful sales team willing to work with you for ultimate satisfaction!! Go Hawk!!! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ David Do
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Miller
    The kinks were resolved. Now all communications is on point, everyone is on one page. I will continue my service with Hawk! Thanks again!! | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Bradjimin Denaro
    Great Service | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Renee Nelson
    I had the pleasure of working with Tim. He was absolutely amazing and so helpful throughout such a stressful process. The other staff were amazing as well, so nice and welcoming! | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ bradjimin
    Great Service! Very friendly. They always do a good job in a timely manner. I will always take my car there ! | Read Full Review
    12/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Micheal Abraham
    Ariel Robinson was fantastic. She made me feel like royalty with her customer service expertise. She provided me with a very warm welcome at Hawk CDJR at 7911 W Roosevelt Rd. My car buying experience was fantastic. Also Thanks to Tom Hall the financing manager who was able to get me lower interest rate than I expected as well. The | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★ stephanie torres
    | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★ Cristina Tallarico Lilek
    I came in to Hawk with an appointment and my four-year-old daughter. I was told before the car was even seen that the car would need to stay the night. I was not offered any type of service to get my daughter and I home the next day I had to call in order to get an update over 30 hours after I first left the car when I receive that u | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ Micheal Abraham
    Ariel Robinson was fantastic. She made me feel like royalty with her customer service expertise. Very warm welcome at Hawk CDJR at 7911 W Roosevelt Rd. My car buying experience was fantastic. Thanks to Tom Hall the financing manager who was able to get me lower interest rate than I expected as well. They even bought me lunch while | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ wioleta Skiski
    i purchased a used fiat and received the best customer service from the service dept Danny Reyes- Danny went above and beyond thank you | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ bross31384
    Always im happy to bring my car with them nice and good service to the costumer | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Knikola0122
    Great dealer! Only one I go to. Service department always works very quickly which I appreciate! | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gisela Sonka
    Just bought a 2022 Jeep Compass from Jason Beltran at Hawk. He was great! buying a used car comes with some anxiety. I had a list of 5 and stopped after 2. Jason was never pushy, never tied to steer me to one, took care of all the paperwork, answered all my questions and got me a great price on the Jeep and my trade in. I highly reco | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ nikola kapetanovic
    Best ram dealer out there. Go there for all my service needs, always very fast work. | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Max
    Freddie was a fantastic sales associate to work with. He was responsive, listened to my questions, and was very patient. The whole team at Hawk were very friendly. Great experience all around. I will definitely be a return customer. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Sandal
    Got the deal I wanted, thanks to Anthony the salesman for working with me from the start. Hawk was responsive to questions or issues that I had, and even now after the sale they seem supportive. Very satisfied with my purchase. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ gary pagliaroni
    I live in Kenosha Wisconsin and 10 blocks away and will travel to Hawk to buy a car because they are very friendly and down to earth and I feel will never deal or step my foot in Palmen Motors. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ katerina lipka
    Great customer service Anthony Caruso for helping me pick out my dream car. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★ Jack Stanaszek
    I have never bought a car here and I never will. Some how these salesman think that I have purchased a truck and will not stop spamming me with calls and emails. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Tristian Brown
    Very good work. Quality is excellent | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Ezequiel Negrete
    Huge thanks to my service advisor Danny who assisted me with a repair of sensors on my Jeep. Not only is he friendly and professional but always kept me informed with updates, thanks to him and the mechanics my truck was ready the same day. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Tarheel0681
    My vehicle is always ready in a timely manner. Always have a great experience at hawk. | Read Full Review
    12/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kay Smiles
    I had a truly wonderful experience working with Erica and Gary at Hawk Chrysler Dodge Jeep Ram Fiat located in Forest Park,IL. From the moment I walked in, they both made the entire process of purchasing my Mazda CX-30 smooth, stress-free, and enjoyable. Erica and Gary were incredibly kind, knowledgeable, and patient, taking the time | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Anjanette Young
    Today he was very attentive and kind. Explained every detail and offer good recommendations. I left extremely pleased. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★ Berni
    I waited 10 months for parts to come in for my car repair. Every time I called for a status check, I was told parts not in and I would be notified when all the parts were in. When I called this time, parts in and I was asked to come in Wednesday before Thanksgiving and I did so after waiting so long. I was told it wouldn't take all d | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Caitlyn Kolstoe
    Anthony and Abel were absolutely amazing! Got approved right away! Thank you! ?? | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★ Fernando Verdin
    Fernando was my cars sells man he did his job informed me as much as possible witch was great but the manager who’s all tatted he came through and gave me a great deal to close on my ram 1500 but only reason I’m giving a low review is because at closing the financier told Fernando that I’m getting two free oil changes and he wrote it | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★ johhny garrett
    ???????????? Attention please be aware of taking your car here if they cannot get you for your insurance they will create a problem like remove a wire from inside your vehicle when you pull off you notice you have other problems just a heads up please be aware you’ve been warned?????????? | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Ramirez
    Luis Rodriguez & Francisco Rangel and Jesus Vazquez made sure i got the best deal for my trade in , Thanks to them i drove out the lot with a New Durango . Satisfied customer. These guys made my transition so much easier. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ DaNeal Adams
    Honestly the absolute best place I have ever purchased at vehicle. Paul is great and amazing, he listens to what you want. Ericka is amazing with her information packet. Gary makes the paper signing super smooth. Thank you again!!!! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Keyshauna Weekly
    Freddie Castro sales was so amazing, he was very friendly and determined with helping my sister! He was understanding and considerate of what she wanted and what she didn't want! Great service! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Watts
    Freddie Castro Sales man was awesome today!! Moved mountains for me today. So blessed to had came in & worked with Freddie. Come to Hawks they will work with you & put you in a nice convenient New car! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Lynda Thompson
    I recently bought a Ford explorer from this dealership. My salesman was Enrique, he was very polite, very helpful, patient, professional answered all my questions. I'll come back and purchase another vehicle, and recommend my family and friends to Hawk Chrysler Dodge. With salesman like Enrique you'll recommend someone as well. | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Megan Chatterton
    We had a fantastic experience working with Tim G. He was quick to find answers to all our questions, incredibly personable, and very accommodating throughout the entire process. Thanks to his help, we found the perfect vehicle. Highly recommend! | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★ S G
    As someone living next to them, they're a nightmare. They have 87 million floodlights they keep on 24/7 lighting up my bedroom like the vegas strip. And worse, they have some kind of automatic intrusion detection that triggers at least a few times a night (based on how often it goes off clearly it's getting false positives) and when | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Kerry Adams
    | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ jz88zavala
    I have been going to this dealership for 6 years after I bought my Jeep. Their customer service is great! | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Casey Bouton
    My wife and I recently purchases a used Wrangler from this dealership. From the moment I scheduled a test drive until we drove the vehicle off the lot, Enrique H, our salesman, was engaging, knowledgeable, professional, and accommodating. He was not pushy and did not bombard us with follow-up calls and texts after the initial test | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ shana hodges
    Tim was amazing and was very helpful ?? | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Jeanne Hooper
    Best car buying experience. Tim knew the vehicle and the options well. I drove off the lot in my new Jeep feeling confident that I knew how to use all of the options thanks to Tim. The Jeep is exactly what I wanted and, thanks to Tim and his negotiations I felt it was a fair price. | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Kristine Rojas
    Excellent service! Anthony was very professional and accommodating. Highly recommended. | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★ Jonathan Wharton
    I would love to know how many other people have purchased extended warranties with incorrect in service dates? The buyer believes they're getting a 6 year warranty, only to find out it's good for 4 years when you go to use it. Then they claim it's a clerical error, giving them a scape goat to cover their behinds when you contact the | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ steve grissom
    They was very helpful | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Andre Nelson
    Great service by Tim. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ essence2u
    Very professional and courteous and I needed an appointment right away and they took me same day so there was a same-day appointment. They also get me out in a timely manner. | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Plesha
    For many years I stepped up to perform caregiver/hospice duties for loved ones voluntarily without monetary compensation even becoming homeless after my dear late mom passed away 3-31-2023 just as her landlord happened to be pushing for a fast sale of the apt.building and neither me or my brother were on her lease they pushed us out | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Elijah P
    They repaired my recall parts, from my previous Dodge Durango, without any hassle. | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Nancy James
    I had a good experience here it was long but it was worth the wait | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Bob Fagan
    Once again a big thank you to our salesman Anthony and the sales manager Nikki. Our son Robert is absolutely thrilled about getting his dream car. This is our family’s second vehicle from Anthony and Nikki this month. Thank you to the entire Hawk team for making it happen. They get 15 stars in my book. | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Tim
    I recently purchased a Ram Promaster 2500 from Tim for our business, and the experience was exactly what I needed: efficient, professional, and genuinely helpful. Tim understands how important the buying process is when you’re making decisions that impact your bottom line, and he treated the sale with that level of seriousness. He w | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Bhumi Shukla
    Timothy Giacomi great person to deal with | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ M J (MJ)
    I’m not sure if I’ve ever had a more pain free car buying experience. Jason was amazing and got us into a certified pre owned Jeep Compass. The process was pretty quick, no pressure, and exactly with the requirements we came in with. Highly recommend! | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Flick
    Great crew | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Julio Olvera
    Walked in with minimal expectations only to be surprised by the hard works of Tim and Nikki. They got me into a vehicle with the hardest challenges possible and I couldn’t be more grateful for them. Shout out to Tim, he is the man and will hook you up with no hesitation! | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Martin Bloom
    Anthony was very helpful in my purchase of the vegicle | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Willie Tyler Jr
    My experience was extremely excellent ?? | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Chavin
    | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Prissy
    I received great customer service at the dealership, everything is came in there for was taken care of, it really is a place where the people that work there care about the customers. | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rem De Vera
    We had the most pleasant experience purchasing a car from Jason B. on 11/7. He was extremely professional, knowledgeable and made the process seamless for us. Highly recommend! | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Bob Fagan
    I want to thank Anthony our salesman and Nikki in finance for an outstanding car buying experience. The whole Hawk team was absolutely amazing. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Rodrigo Palma
    Easy to do business. Jason was very helpful since the first contact. If you are in the market for a CDJR, contact Hawk. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ José Viera
    I had an excellent experience buying my Ram 1500 from Tim. From the very beginning, he was friendly, professional, and honest. He answered all my questions, never pressured me, and helped me find exactly the truck I wanted at a great price. You can tell he really cares about his customers and knows his stuff. I highly recommend worki | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★ Mina Otylia
    Horrible service and extremely vivid lack of professionalism!! Went there for oil change! They messed up my car by installing faulty part, on my way home I left a trail of oil, didn’t realize until I parked on my driveway and noticed puddles of oil! It took two bags of sand to remove some of the spill. Had to go back to the dealer an | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Washington
    We had a great experience thanks to Enrique. | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Ira Murphy
    | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Quintin Johnson
    Went in for my 4x4 light being on and it was assessed rather quickly. Luckily, it was still under warranty and fixed within a few hours. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Eric Arvin
    This is my second Wrangler from both Hawk Jeep and Jason Beltran specifically. The experience is simple and easy. I communicated with Jason via email and he had the car ready to test drive when I arrived. Upon appraisal of my existing Jeep, I was on the road with a new one within an hour. I’d highly recommend the dealership and Jason | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Rossier
    Best deals tom was honest and knowledgeable | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ William Boyd-Tonson
    Great service great dealer great everything. I literally drove pass these place since I was little and said they have nice cars 1 day I’m going to get a car from there. I drove pass and said I want that car and went in asked about a jeep but the lady at the front desk said. I don’t think you really want a jeep I think you want what I | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Hateem
    Ask for Fernando he will go above and beyond for you! I bought 2 cars in under a week from him and Nikki and they definitely made it easy and fun. They got a huge selection from over 5 dealers to choose used cars from as well. I came out of my way all the way from plainfield to come here and buy cars I could have went anywhere to get | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Michael Blizzard
    Came in for Oil Change and was done quickly also informed me of a sensor code to come back to fix under warranty. Friendly staff and quality service, cant beat that ?? | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ portom1986
    Hawk is wonderful. Very quick, communicative, and take great care of the customer. Absolutely recommend this to anyone interested in a Jeep! | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ MikeOxmall6769
    Great dealer. That dude Brandon is a G. Danny is a god guy. Jorge takes great care of his customers. Javier, Lucas and Henry all are good too. I always get my earl change there. Theys all good people. I miss Alicia. | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris Ricker
    | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Erlchange69
    I love Hawk! The people there are so friendly especially Danny Reyes! Just the whole staff amazing! Denis and Roger are the best and that Javy can’t forget about Jorge! | Read Full Review
    10/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jada Tierra
    Great experience here! Freddie was my favorite worker, very nice and patient. Got everything done in less than two hours before closing. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Mike
    Freddy was very helpful Also they took their time finding the best option and finance for me I loved the experience and recommend this to any one looking for something for them. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Kayla Lane
    Freddie was so helpful and kind! He got me into a 2026 Jeep Compass! Him and Jesus together were both great and catered to my situation. Thanks Hawk! Will be back in the future! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Teresa R.
    Just sharing the most smooth, professional, attentive visit to car service center. I have been to other car servicing dealerships and I cannot express how grateful I am to have found Hawk Jeep at forest park. They truly care and listen to costumer concerns, this is my place to go for any of my car needs, will not go anywhere else. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Curry
    | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Robert Prospero
    An amazing experience purchasing my Jeep! Huge thank you to Nikki and Luis for making the whole process smooth and enjoyable. They were friendly, knowledgeable, and went above and beyond to make sure I got exactly what I wanted. Highly recommend working with them if you’re looking for a great deal and outstanding customer service! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ arejose
    I’m very happy with the service they fix my issues of my truck I will recommend the dealer to my family and friends | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Httopps
    Freddie I hadn't bought a car since 2012. I didn't know what to expect but Freddie made it very easy. He shows me a car I hadn't seen on the Internet. He was very patient with me. He explained all the options the car offered. It was a very good experience | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Willhoseajr
    Quick and easy service, I was in and out within an hour from when they checked med in | Read Full Review
    10/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ kholmes792
    The service department staff answered all my questions, and updated me about my repairs and cost | Read Full Review
    10/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Leon Dudley Jr
    Awesome and beautiful facility! Excellent service! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Manasses Israel
    Always an excellent experience when I visit this place. A welcoming and helping environment. | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Star
    Enrique was extremely helpful, motived and informative. Answered all of my questions and went above and beyond. 5 stars! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Crystal17
    Very fast services and the service was excellent. The customer service was also fantastic and I will be doing service again here | Read Full Review
    10/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ king dray
    Fast and wonderful | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Jason Pulliam
    Great service, courteous and professional staff | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Viera
    Tim at Hawk Dodge was awesome! He helped us get our Ram 1500 and made everything super easy from start to finish. He was really nice, answered all our questions, and made sure we got a great deal. You can tell he actually cares about his customers. If you’re looking for a truck, go see Tim—he’ll take good care of you! | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Mq Cleaning
    | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Damonn Payton
    The slow service provided was unacceptable ( 2hours and a half for an oil change) and I arrived early. | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Denise Yates
    Thank you for your quick and efficient service. My customer service rep was very pleasant. | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Yadira Chavez
    Freddie fue una persona increíble su actitud muy positiva 10 de 10???? | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ C
    I always have a great experience when I come get my truck service. Brandon make sure I'm taken care of and I'm out In a timely matter. He's always kind helpful and friendly. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ David Lundy
    Great service, they got me in and out, and the staff was excellent | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Williams
    Always my go to ! Stellar service! | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Karma Timmons
    Great people great service!!! | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Bill Taylor
    Tim was fantastic, he helped me find the exact Wrangler I wanted and made the whole process simple and stress-free. He listened, answered all my questions, and never pressured me. I have always had a Jeep in the family and will be returning to Hawk for any future Jeep needs I may have. I highly recommend working with Tim if you’re in | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Carroll
    I BEEN GOING TO LOCATION FOR OVER TEN YEARS , THE LAST COUPLE OF YEARS THE CUSTOMER SERVICE HAS BEEN NONEXISTENT **JAVIER AND DANIEL ASSISTED ME THE LAST TWO VISITS AND THEY WERE GREAT!! | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Lanera Sallie
    I have been very satisfied with the service I get from Hawk Chrysler Dodge Jeep Ram. I usually come in without an appointment. Nevertheless the service department is very accommodating. | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Bigornia
    Tim G was super helpful and courteous when helping us buy a used Wrangler - he made the buying experience easy and painless. Highly recommend Hawk and Tim! | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ David Basulto
    Had a nice experience at Hawks keep chrysler and dodge dealership, the team was nice and pretty straightforward. They worked with me to find me a car I liked and helped me get into an affordable monthly payment. If you’re looking to buy or trade in for a new or used vehicle, I would recommend doing business with them. | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ delonte hunter
    Today I made a great purchase with Tim . He was amazing every step of the way. He made me feel comfortable in my decision and left without a doubt that I made the right one . He was able to stay in my budget while getting the payments even lower ! The decision was a 2023 Grand Cherokee and I’m going to enjoy it ! Thanks Tim | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Elissia Paniagua
    Brandon is great, always helpful and so accommodating! Makes every experience a delight! Thank you for the great customer service! | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★ Savannah Padilla
    If I could give this place zero stars I would , I brought my car for inspection and they did an alignment on my car and it was done poorly because the number still show off . When I spoke to Dennis the manager he was the rudest person I have ever spoken to in my life he did not care nor try to accommodate and look at my car . He then | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ petricia ramirez
    | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Sedgwick
    Tim & Nikki were great negotiators. We ultimately came to an agreement that left both parties happy. At least I was. Great sales staff with excellent customer service. I won't hesitate to do a sale with them again. | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ angeleeshelton
    Great service, everyone one was friendly, I waited in waiting area, they found the problem and resolved it. | Read Full Review
    10/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Realvibes within
    We always get the best service every time at Hawk Chrysler Dosge Jeep Ram Fiat. They are very thorough and concise when offering a diagnosis/prognosis and the staff is highly professional and the customer service is always in point. | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Mooty
    ???????? | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★ Kelli
    Terrible! A lot happened that I’m not happy with. I had a signal on my dashboard that one of my tires air pressure was low. By the time I pulled off the lot, I discovered they never added air in my tire. Secondly, when I got the video review back about my vehicle, the music was playing so loud! I could not understand anything that sh | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Lil Capalot
    Freddie good customer service goes above and beyond | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Dewey
    Freddie did great. Seamless and fast Thx | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Christian Mejias
    They were very kind, efficient! Enrique, very good seller, I recommend him | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Di Silvestro
    Bought a new 25 Jeep Gladiator Hightide. Tim, my sales man was straight forward and honest with me from the start. Quick easy sale, Nikki hooked me up with very fair pricing. Will be back again for my next purchase! | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Corina Zasada
    Jason Beltran is simply awesome! We bought two vehicles in a month simply because the process was smooth and the service was amazing. Highly recommend this place! | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★ michelle donegan
    Although it started out as great service it has turned into a nightmare. I haven't received my title or registration. No paperwork has been processed through the DMV it's been well over 5 weeks and nothing shows in the DMv . Law states that dealership has 20 to submit paperwork to DMV. I had to contact the Secretary of State Police f | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★ Carlos
    Went in to cancel an Extended warranty i never used, i was told i would receive my refund in a certain time frame, i tried reaching out several times regarding an update after the time window was up and the sales Rep Edward never cared to reach out/reply, and to make matters worse never even processed my claim. Quick to take your mon | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Cristina Lukas
    My car had something wrong that normally doesn't break, so they had to order equipment to even be able to fix it. It took about a week due to the holiday weekend, but they took care of making sure I had a rental car at no charge. | Read Full Review
    10/6/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Williams
    Good experience. Got the car i was looking for. Tim was pleasant to work with. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Antione Thompson
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Matt Weikel
    Tim G. And the rest of the sales staff as well as the finance manager where comfortable to work with and treated me with respect. Will recommend as well as continue to purchase my cars from hawk | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ MBD CHICAGO
    Have had Jeeps since 1993. Shopped around to a few dealers before Hawk and got our best deal on a new Wrangler 4xe lease from Justin Eick and the sales team there. Very happy with our purchase and support. | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Melissa King
    I recently just purchased a new jeep from Hawk Chrysler dealership , and I can’t be happier with the experience. Freddie Castro was fantastic to work with and very patient, knowledgeable, and attentive throughout the entire process. He took the time to understand what I was looking for and guided me through different options until I | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Deandre Reyez
    Bought my first dealership car and the process was one of the easiest and smoothest I’ve experienced thanks to Tim! I recommend coming here if you’re looking for a great new car with great service . | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Rosales
    Great service | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Frances Kilcoyne
    Thank you for the excellent service on my vehicle. I really appreciate your professionalism and the attention to detail. It makes a big difference knowing I can trust my car is in good hands. | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ mabrykcole
    My experience with the dealership was satisfactory and informative. From the service rep to the technician everyone was professional and patient, thank you. | Read Full Review
    9/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dawn Lopez
    We have been long time, customers of hawk and we drive a long way to get there. They have exceptional sales service with great management services and we always drive out to Hawk for our oil changes and any repairs as well. We love the service we get in a timely matter for a reasonable price. Everybody is kind and courteous, and we w | Read Full Review
    9/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ jball
    Brandon was fantastic! My go to service advisor! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★ themovementfm
    I always go here for my maintenance and was disappointed that they made recommendations to my air filter and cab filter, but in the video they never really checked it. They quoted 180.00. I changed them myself afterwards and both conditions were clean. Recommend they take the time to check the filters before recommended a chamge.. ph | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★ jbelljazzy
    Disappointed. Forest Park Jeep dealership had my car for 4 days and they never called to give me an update until i reached out to see what was going on. It wasn't until then i was informed they ran my car for 10 minutes on the 2nd day they had it and since no dashboard lights/emergency signals went off they couldn't determine what th | Read Full Review
    9/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rramosplr16
    Checked in talked a bit clean establishment friendly most important fast service oil package prices are good | Read Full Review
    9/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rashida Peete
    The staff at Hawk Jeep were great! A special thank you and shoutout to Tim who was my sales rep! He was AMAZING! Tim has a great personality, very knowledgeable about the different Jeep models, super helpful, and accommodating! I cannot say enough out Tim. Honestly, the entire team there is awesome, they’re very helpful and want to m | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Karen Brown
    Justin Sanchez did an amazing job selling me a 2025 jeep grand Cherokee. I'm so happy, I'll recommend him to everybody! thank you! | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★ Jazz Jazzy
    disappointed in the service I received despite taking my vehicle to 2 different Jeep dealerships. The first location on Peterson/Western had my vehicle on 2 times once in July and then in August for the same issue, they supposedly replaced a part so my oil pressure light could stop going off. They told me it was fixed and that they e | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Deejay Mixx
    I brought my vehicle in for service and had an outstanding experience from start to finish. Brandon, my service advisor, was exceptional—professional, helpful, and kept me informed every step of the way. Excellent work, Brandon! The entire staff was friendly and welcoming, and the service team took excellent care of my vehicle. Every | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ sierra.collinsjackson
    My service advisor Annmarie Sedlacek was fantastic. She gave me the best customer service. When my car was brought in for service she provided me with all the information I needed to give the ok to have my car repaired. | Read Full Review
    9/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kimesha Burks
    My service I had done was an oil change in my experience was good. I wasn’t in there long. The people was very nice. | Read Full Review
    9/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joshua S
    The service here is exceptional from start to finish. They are always very clear on the cost for all repairs. I really appreciate the service advisor making sure everything is done in a timely fashion. Thank you! | Read Full Review
    9/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ michaelcokinis
    The men and women who work at this establishment are some of the finest examples of exceptional and dependable customer service. They are similar to a family member, who you can trust for your car needs. Heck, I took one of the employees for lunch one time. Overall, will be a loyalty customer for as long as the employees are work the | Read Full Review
    9/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Woldeit
    Brandon is the absolute best service advisor I have ever encountered. I have gotten service at many dealerships in the Chicago land area and no one goes as above and beyond as Brandon. He makes sure I understand what the car needs and always ensures it is ready as promised! | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★ michelle donegan
    Gary is amazing went out of his way to insure I was extremely happy about my purchase of my Jeep Cherokee trailhawk. Paul and Gary try their best to secure a bank approval that matches your budget. My overall experience was great. I recommend this dealership to several friends Although it started out as great service it has turned in | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★ Stephanie Ortega
    Do not take your car here to get serviced! They lie about diagnosis and they overcharge for them. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ TEEDAPEE Josh
    Good service | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Merlinda Dalipi
    The only reason I am leaving a good note is because of Brandon. He truly went above and beyond to make sure everything was taken care of— even when he was on vacation!!! Its rare to find someone who genuinely cares about their customers the way he does. ALSO, I had the worst experience with george- had he been the advisor I was stuck | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Oksana
    I had a wonderful experience thanks to both Tim and Eddie. Tim, as my Sales Representative, was professional, attentive, and very knowledgeable. He answered all my questions with patience and made the entire process smooth and comfortable. Eddie, the Finance Manager, was also outstanding — he explained everything clearly, guided me t | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Cassaundra Colbert Jones
    I’ve been bringing my Jeep GC in for maintenance faithfully to Hawk since I’ve had it and mainly because of the customer service I’ve received with Brandon. He has always looked out for me and the wellbeing of my truck and me as the customer. People that genuinely care about your vehicle and you as the customer, like Brandon, are har | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Destiney Ortiz
    Justin Sanchez was a great help with our service today , very much satisfied with our deal today as he did everything he could to make sure we were happy with our outcome! Great salesman and will definitely refer for future recommendations. | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Jadielgru29alt
    Ann Marie has been the best consultant ever. She has provided me advice outside of what she needed going above and beyond to make sure I got my jeep fixed plus saved tons of money. She has been transparent and helpful in assisting me with my Jeeps problem. Not only that she was super nice to me and remembers me as a valued customer. | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Bianca Obeso
    Hello, from the moment I arrived they always treated me in the best way, explaining every detail of everything, 100% recommending excellent service. | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ woz1219
    Reliable and friendly service, as usual. Only needed oil change this time, but no complaints. | Read Full Review
    9/15/2025 12:00:00 AM | DealerRater
  • ★★★★ Bill S
    My car has been brought in for an ongoing service issue with the start/ stop system, battery and traction control. The car nearly flipped over after an abrupt engine shut down. They are never able to fix or even call back when in dire need. Really disappointed in the amount of money spent on a car and the lack of service provided | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★ Timothy Jordan
    Receive an email coupon for discount on an oil change from this dealership. I had never been there before. Looked like a good deal. I clicked on the coupon and was prompted to make an appointment. Saturday at 7am was the best time for me. So I made the appointment for that time, hoping to get in and out. I had a wedding to go to late | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Antoinette Roby
    Fernando was a perfect example of what a salesman who goes above & beyond to satisfy the customer. He was very attentive and listened, acknowledged and fulfilled every detail including getting the jeep I wanted from another dealership. | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ D. Zederman
    I had such a wonderful experience at Hawk Jeep! From the moment I walked in, I was greeted by friendly and welcoming salespeople who made the entire process easy and enjoyable. Cisco went above and beyond to help and accommodate every step of the way, making sure I felt comfortable and informed. The showroom itself is beautiful and r | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ robertkempa
    Great service department. Shoutout to Brandon and Javier for their exceptional help with servicing our Jeep and now Durango | Read Full Review
    9/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ DOwens1980
    It was such a great experience from start to finish. Definitely would recommend to family and friends. | Read Full Review
    9/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hector Rupitt
    we had an issue with our vehicle leaking oil-this is a 2024 jeep wrangler. Usually, we visit the Bettenhaussen facility at Tinley Park but it was not convenient to go from Berwyn to that facility at the moment . We were referred to the Hawk Chrysler at Forest Park . Well, they gladly took us to check on the Jeep , waived the fee the | Read Full Review
    9/9/2025 12:00:00 AM | Google
  • ★★★★★ Lakeesha Shaw
    | Read Full Review
    9/8/2025 12:00:00 AM | Google
  • ★★★★ myunker
    I want to say the original service rep I spoke with, Lukasz, was good. I brought my 2019 Chrysler 309 in for an airbag recall. They broke every mounting screw holding the airbag inflators in. They had to drill out the broken screws and re-tap the holes to complete the job. What should have taken 1 day took 2. Afterwards, a service re | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jacqui Gibson
    Francisco is a true gem! This is his 2nd time successfully helping us acquire the Durango we specifically wanted while respecting our budget, which effectively secured us an affordable note. He is very amicable, knowledgeable, patient, and responsive —the fact that he didn’t give up and negotiated is just one example of the phenomena | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Gibson
    Excellent service by Francisco ?? | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Anthony donaldson
    Great customer care team and great service team job well done also fast service staff Jim and Danny for my jeep work dont | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael C
    Great people....great service....I have purchased many cars from Hawk CDJRF. I always appreciate their friendly attitudes towards customers. | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Matt Nagel
    Two years ago, I purchased a Wrangler from Hawk with Jason as my sales rep. After shopping around at several places, I found the experience with Jason to be first-class—fair pricing right from the start, no pressure, and a genuine effort to find the best solution for me. This week, I reached out to him again and purchased another ve | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Barty3
    Great people to work with and a good experience. Jesus and Tim provided exceptional service. | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★ Rito Maldonado
    Took my Jeep Compass for a repair, they told me i needed a transmission . Was told it will cost 10,000$ with part n labor. I ended towing it to another mechanic well turn out it wasn't transmission at all. This guys are RIP OFFS wouldn't recommend this place to ANYBODY | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Mattes
    I cannot recommend this dealer enough. The day before I came in, I had just lost my dad. I was trying to help my mom by finding a fair deal to offload his car, and to be honest, I was running on no sleep and emotionally drained. Walking into Hawk Auto as a woman alone in that state, I expected stress. But, instead I was met with kin | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ NikiMatts
    I cannot recommend this dealer enough. The day before I came in, I had just lost my dad. I was trying to help my mom by finding a fair deal to offload his car, and I was completely exhausted and emotional. Walking into Hawk Auto in that state, I braced myself for stress, but instead, I was met with kindness, patience, and compassion. | Read Full Review
    8/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Shannon.griffen89
    I love coming to Hawk for all my automotive needs! The staff is so friendly and I always get my vehicle back better than ever and on time! | Read Full Review
    8/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nya France
    I’ve recently been experiencing some issues with my Jeep Trailhawk but thanks to Brandon, he made sure the process was seamless. His customer service is second to none, not only is he friendly but also skilled in his profession. I appreciate his transparency and efficiency in handling my car troubles. This is my go to place for my se | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Jermaine Pearce
    Shout out to Vega if you're looking for new or used definitely go see him! | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Juan Galvan
    Completely satisfied of the service received. | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Jamella Simmons
    Jason was extremely helpful and he helped me pick the perfect car!!!!! Thanks | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Franco Perez
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Momo Hamid
    Thank you so much hawk for the amazing service Alberto was so kind and helped me so much with the service of my vehicle | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Ayesha Khan
    I recently brought my car in for maintenance and had the pleasure of working with Brandon. He provided excellent service from start to finish—professional, knowledgeable, and extremely attentive. He took the time to explain what was needed, kept me updated throughout the process, and made sure everything was done thoroughly. It’s rar | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Vic Ballesteros
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ John Vargas
    Always great service. Brandon was amazing. Will def go to hawk for all my truck needs. And my technician Kyle is dreamy | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Alvarez
    Annmarie was great | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Dasia
    Frequent Service!!!! Great customer service out in a timely manner fixed everything at a reasonable time | Read Full Review
    8/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vballesteros13
    It’s always a great experience when I take my vehicle to Hawk dealership in forest park . I will always come back | Read Full Review
    8/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Edrick Cooper
    I was at the Hawk dealership in Forest Park on August 23, 2025. I was there to get an oil change. The oil change was done in a timely fashion but when I went to pay they would not accept the online coupon I had for $10 off the service. This was disappointing and I don’t think I will go back there again. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ DIBRAUN65
    great customer service !!! car was done earlier then promised car looked great all washed up and clean | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Willie Tyler Jr
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Delores Benton
    The Service was excellent & they’re very knowledgeable about everything they do! I’d recommend them to anyone! | Read Full Review
    8/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ rbmedema
    Easiest sale they ever had. Found vehicle on line and went in and bought it. Smooth from start to finish. | Read Full Review
    8/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ dfallon
    Hawk Jeep and Cisco met all of my requests and I got a great vehicle and a great deal. I will definitely do business with them again. | Read Full Review
    8/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ ruben garay
    I've been servicing my car with Hawk for the last year now and I'll never take it anywhere else! Previously I serviced with Ziegler in Schaumburg and was left disappointed every time. Since I've started coming to Hawk and working with Brandon in service, it's like night and day. Brandon is always courteous, professional and keeps me | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Araceli Castellano
    New facility and upgrades makes for a more comfortable experience if you have to wait for any service, but I’m usually in and out of there Thanks to the service team!!! especially Brandon who will keep me updated on parts, wait time etc … and the transparency I get from my service advisor is great. I appreciate them respecting my tim | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ tyran givens
    Brandon have been a great help with my repairs on my car. I couldn’t thank him enough. | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Suárez
    Great customer service. | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Sustaita
    Worked with Justin on a trade-in and goal of what I wanted to accomplish. And both him and Nikki were able to assist me in getting into a vehicle I wanted. I highly recommend Hawks. | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Christian Carrillo
    Brandon at Hawk Jeep has been amazing to work with! I brought in my 2021 Jeep Wrangler Diesel and he went above and beyond to make the whole process smooth. He kept me updated, explained everything clearly, and made sure I understood what was being done without any pressure. It’s rare to find someone this professional and trustworthy | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Hall
    Brandon Sweeney took Majorly GOOD CARE of me while my car was being serviced. He is a GREAT CONTRIBUTION to the Jeep dealership. | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Raul Gamez
    Amazing people very kind everything was perfect I really recommend this dealer 100% im very happy with my truck i love it | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ ZZONUM
    Ask for Brandon! He’ll take great care of you if your car needs service | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Ashley A
    The five stars truly goes to the Service Advisor, Brandon. It took a bit of time to solve what was going on with my Jeep Grand Cherokee; however his communication and understanding is what reassures me on my decision to stick with Hawk. I appreciate all of his time and effort! | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Marcella Fisher
    High recommendations to Brandon! He always comes through! | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Riley Jacobsen
    Jesus the sales manager was amazing. He was so easy to work with and didn’t try to hassle us on the price or run us around when doing the deal. Will definitely be working with him again in the future. | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Maze Ayoub
    | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ ariel evans
    The experience with Brandon S. was OUTSTANDING i request him everytime i need something serviced. Communication 10/10. I just had major work done on my car and it took 6 months all n all , but he was very patient and willing to help. IF ever you need your car serviced here request Brandon as your car advisor ! :) | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Dukes
    I just like to say , My Experience With Hawk Jeep Dealerships , Has Been A Great Experience ; WithThe Exception of Mr.Brandon , In The Service Department . Of Customer Service . He Is Really Good In That Department n Especially With Customers n For This Reason I Will Always Come To Hawk Dealership Because Of His Professional Skills | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Johnson
    Brandon was a excellent sales man he put my Needs first and I appreciate everything he did to help me get my car back so I could go to school. | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Tim Manning
    If you need anything service related make sure to see Brandon Sweeney, he always makes me feel like a VIP through the years! | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Schmidt
    Working with Tim at Hawk was a pleasant experience. He made it a more normal human interaction during what can be a stressful time while purchasing a new car instead of high pressure tactics. I definitely recommend working with Tim for your next purchase at Hawk. | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Art Medina Jr
    Brandon was courteous, friendly and professional. Very pleasant to work with. By far one of the friendliest vehicle service representatives I’ve worked with in a long time. Brandon was in constant contact with me providing me with updates on the status of my vehicle’s repair throughout the entire process from beginning to end. I high | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Heather Leavy
    I just purchased a new 2025 Jeep Grand Cherokee and everyone who helped us was great. Thanks to the team for putting it all together and making this experience so easy. Jesus Vazquez General Sales Manager put together the whole deal with my son so all I had to do was sign some documents and my truck was delivered to my door! This was | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ syed ajmal
    Went to buy a New Jeep Grand Cherokee and worked with Jesus and he made it VERY easy to buy a car. No back and forth or the high pressure sales. We got down to the numbers and got to a fair number! Would Highly recommend going here to buy a car and definitely be buying all new Jeeps from here | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Castaneda
    10/10 best car buying experience I ever had | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Cauve Vinson
    | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Angelica Hernandez
    Not friendly no hello no smile no help. An older lady and older man. Not personable at all. I had to walk up for someone to help me at the service desk | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ michelle donegan
    Gary is amazing went out of his way to insure I was extremely happy about my purchase of my Jeep Cherokee trailhawk. Paul and Gary try their best to secure a bank approval that matches your budget. My overall experience was great. I recommend this dealership to several friends.???????? | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★ Chris Jeter
    Great customer service from Francisco Rangel. I was from out of town and had to fly to Chicago to get my new truck. They kept their word and held the truck until I got there. Price was good, and no added fees except TTL. Did stay there 2 hours on a deal that was already set. | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ redtauras
    Great people to work with. Went beyond to get me in seat of my new jeep. | Read Full Review
    8/15/2025 12:00:00 AM | DealerRater
  • ★★★★ Anirudh R
    I would strongly caution anyone from dealing with this dealership. I drove 4 hours after finalizing everything with them the day before, only to be hit with a “miraculous” $1,100 in surprise fees once all the paperwork was supposed to be finalized. None of this was disclosed up front, and it felt like a classic bait-and-switch tactic | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Brian Cantwell
    I went in for service regarding a repair and oil change. All I have to say is that Alex had provided the best customer service experience I have ever had at this dealership. Alex was an absolute professional in every way!! Thanks for your help Alex!! | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Espz
    Great follow up and collaboration to achieve a great deal. Tim and Jesus were fantastic. | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Gibbs
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Sandi Tenfelde
    We had great service at Hawk Chrysler when our Pacifica needed repairs. The team kept me updated and now the van runs great! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ E Matz
    Very easy transaction thanks to Gary in finance. Love my truck and got a good deal on my trade. Paul was very helpful showing me the features on the truck. Glad I bought from Hawk and will refer friends. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Waiken Wong
    Suggest changing your online service booking system so that it actually reflects the availability in your shop. I had visited the website Friday morning and it showed slots open later in the morning. I brought my car in and was told they couldn't commit to evaluating it even by Saturday. My car was finally looked at on Monday and was | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★ concerned.buyer
    If you’re looking for insanely priced diagnostics ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical failures that have already been repaired three times before; Hawk Automotive is your place. I brought in my Jeep JLU Rubicon for a flashing | Read Full Review
    8/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Erica Black
    Great service!! Love the new location | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Moreno
    Tim was excellent through the entire buying process. He knows the product very well, as he’s been in the business a long time, and is a great sales person. He answered all of my questions and was very patient. Tim is a genuine and made this process as smooth as can be. Definitely recommending Tim to friends in family in the future. | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Thomas
    I was praying for a nice person and Rico Praying for a nice person a vehicle No, it’s fin Enrique came up. I love him. He was the best nice | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Christian Camarillo
    Thank you Horacio for giving me a great deal on my new Dodge Durango and being able to get me out in under an hour | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ ccama4425
    Thank you horacio and the rest of the hawk team for making this process super easy | Read Full Review
    8/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ kim johnson
    Purchased a 2025 Jeep Wrangler Willys today from Hawk CDJRF. Great experience all around!! My Sales Rep Tim was awesome! From having patience with my indecisiveness, to getting me the best deal possible once I made choice! If you’re in the marked for a new or used car, I highly recommend Hawk CDJRF and sales rep Tim! | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★ Elizabeth Ramirez
    Service had my Jeep for 31 days, to replace a heating core. 1st - took 7 days just to tell me it was the heating core. 2nd- took another 3 days to be told the authorization was not submitted to warranty because the woman who handles the warranty was out sick. Manager stated she is the only that can do it and no one else. 3rd- 15 | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★ Aaron Tieman
    If you’re looking for insanely priced diagnostics ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical failures that have already been repaired three times before; Hawk Automotive is your place. I brought in my Jeep JLU Rubicon for a flashing | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★ Sinista78jay
    Shopping for my new jeep was a pleasure and welcoming experience. I felt comfortable and Hawk Jeep met my expectations. | Read Full Review
    8/5/2025 12:00:00 AM | DealerRater
  • ★★★★ Aaron Tieman
    If you’re looking for insanely priced diagnostics ($1,300), a rude and dismissive service advisor, and a “master technician” that can’t find well documented, known mechanical failures that have already been repaired three times before; Hawk Automotive is your place. I brought in my Jeep JLU Rubicon for a flashing “service axle locke | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Ababi Andrei
    Francisco was helping us alot. We negociated over the phone. I trade in my car and took the Jeep Wagonner S in about 1 hour. Recommend | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Marcella Fisher
    | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Edward Caravana
    Phenomenal service and short wait time!!! Staff was very helpful and technician were very knowledgeable. Highly recommended | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Celia Hernandez
    I just bought a car at Hawk Jeep. Just want to say they have the best customer service my saleman was Tim. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ redtauras
    Tim in sales excellent salesman worked his butt of to get me in my new grand cherokee. And Steve did fantastic job in getting me financed. AAAAAA++++ GREAT EXPERINCE AND PROFESSIONAL STAFF | Read Full Review
    8/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ kriz79
    Horacio was a great help when it came to searching for a new vehicle, 10/10 recommend!! | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ kriz79
    Thank you to the entire Hawk team and Vega for getting me a great deal | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ hbg1234
    Bought my new Grand Cherokee here the other day. Tim Giacomi was an excellent and very knowledgeable sales person. I recommend asking for him. No pressure and straight talk. Good experience overall. | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ simon_fernandez77
    Loved my experience at Hawk CJD they took really good care of me. My 3rd car from them. My new Grand Cherokee has everything I wanted. Don't hesitate to upgrade here with them. | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ knips2
    Great service ?? our salesperson Tim Giacomi was awesome to work with!! He did everything possible to make our deal on a vehicle work!! | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tom Mourafetis
    Great buying experience! Wonderful staff ! No bullshit ! They just try hard to make you happy with your deal and it shows ! | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Carlos
    Thank you Horacio and the team for helping me out! | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Gustavo Alvarez Jr
    Had a great experience at Hawk dealership! I visited four other dealers before coming here, and this was by far the best. Horacio was incredibly helpful and made the entire process smooth and stress-free. No pressure, just clear communication and great service. Highly recommend asking for him if you're in the market for a Ram! | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Swift
    To have to get a new car is a process!! Grateful that this team got me in and out in the same day with what I wanted!! The Customer service does not go unnoticed!! I was Sad when I got there because I had to say good bye to my old car but happy when I left with a 2025 jeep compass! Make sure to ask for Horacio when you get there!! | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Anthony donaldson
    Great customer care team and great service team job well done also fast service staff | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ g2005al
    Shopped around at a few Ram dealers in the chicagoland area and Hawk was by far the best experience. I already knew what I wanted and was able to streamline the process with Horacio over the phone and text. Showing up to the dealership was a very smooth experience and very low effort. I didn't have to stay there for hours and i was i | Read Full Review
    7/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Djmixx649MF
    Brought my vehicle in for service and had a fantastic experience from start to finish. Brandon, my service advisor, did a great job assisting me, he was professional, helpful, and kept me updated throughout the process. Job well done, Brandon! The entire staff was friendly and welcoming, and the service team took great care of my veh | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ jane doe
    I love this dealership they are always welcoming and Helpful and they fix my truck fast thanks for making me feel so appreciated | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Deejay Mixx
    Brought my vehicle in for service and had a fantastic experience from start to finish. Brandon, my service advisor, did a great job assisting me, he was professional, helpful, and kept me updated throughout the process. Job well done, Brandon! The entire staff was friendly and welcoming, and the service team took great care of my veh | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Josette Winograd
    Five stars all around! Everyone was so nice and efficient. Great communication too. The place is spotless and plenty of waiting room. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Budzinski
    We are loving my new Jeep! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Helm
    I’ve really recommend this dealership. The professionalism and caring attitude made the experience remarkable….. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Johnson Griggs
    Purchased a 2022 Grand Cherokee yesterday from Hawk Jeep Dealership with help from Jason Beltran! I highly recommend the dealership and our salesman! Jason was awesome to deal with and within minutes of talking with him i felt his sincerity in providing us with the best car purchase! He is extremely professional, detailed, and honest | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ TOUCHDOWN TRAVEL
    The car we wanted was on the lot. Walked in test drove, signed documents and had car in 2.5 hours. Fast and easy process. Ask for Jason | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Cunningham
    Ask for Justin , Frank , & Heather they are not regular people . Them three are phenomenal sales reps & is very welcoming & warm hearted . This is hands down the best car experience I’ve ever had. The only dealers who stood on what they promised during the pre approval. They were the only dealers to ever get me in an amazing vehicle | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Frank Mendez
    Excellent experience with the dealership and team at Hawk. Sisco was very professional and attended to all our needs to help close the deal for us. I’ve found a new home with Hawk Jeep! | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ snrealty
    My service provider AnnMarie was very helpful, detailed and kept me informed throughout the vehicles warranty coverage process. Much appreciated!! | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Josephine Loud
    I was very pleased with the service I received at Hawk. I wanted a black Dodge Durango and the one that I got was just what I wanted. 2025 what a dream come true. | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ TOUCHDOWN TRAVEL
    | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★ Maira Vazquez
    I bought my first jeep here back in 2018. It was a 2017 Jeep Renegade Altitude only about 10 miles. She was amazing thru the years. I decided in 2024 to upgrade my vehicle to a 2021 Grand Cherokee L (bought at Napleton). I brought my new vehicle here at Hawk for an oil change and I asked for the oil package. Advisor told me my vehicl | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ James Mayhew
    I came in for a dealer trade. I dealt with Francisco and he was very nice and helpful. The vehicle I picked up was clean and ready to go. I had a great experience and hope to go there again sometime . | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ christian carr
    I had an amazing experience at this dealership. They took care of me understood my concerns and went above and beyond. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Josh Larsen
    Yesterday i picked up another truck from the crew at Hawk Chrysler Dodge Jeep in forest park my third one from these guys and it’s always a flawless experience. Huge shoutout to my guy Jim Kinney GM and absolute pro, who always goes above and beyond to take care of me. Big thanks to Steve Klimara and Jason Beltran for making the who | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ rmdcec85
    Wonderful dealership wonderful staff especially Jim the Gm Tim sales and Frank in Finance excellent | Read Full Review
    7/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Teresa F
    Fernando was my salesman and he is the best! He went above and beyond. He is very knowledgable and works quickly. I live in Delaware and wanted a bright orange (Joose) Wrangler 4xe. There were none to be found on the east coast. Fernando came to the rescue. Found the perfect vehicle at a great price and had it shipped to my hom | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Terrance Reedy
    All the dealership staff were very friendly and very professional. Justin went above and beyond to assist me with my purchase. He took his time to show me details about the vehicle I was purchasing. I didn't feel rushed, he answered all my questions about a few vehicles I was thinking about gettin. He was very knowledgeable about eac | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Cristina Sandoval
    The team was very helpful. We dropped off the truck and they were on top of it. | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Walton
    Very happy with my new car. Excellent sales service without a hard sell. Bria was my sales person, very helpful, showed me several options. friendly and polite service. Thank you Bria | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Alex Calderon
    | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Marylou Saavedra
    | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Martinez
    They’re very easy to work with and they kept me updated with everything that was happening with my car. | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Yessica Escobar
    This dealership always provides great customer service! They make check in so easy and keep you updated of work progress until service is completed. | Read Full Review
    7/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marcia DeLuca
    Very friendly and helpful. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★ Fabian Hernandez
    | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ jtuhey
    I have loved this dealership for so long. And during the boom they were great. But now that Stellantis is having problems and the Grand Cherokee is literally the worst car I've ever purchased, they are not covering warranty issues. They tried to blame a broken dash cluster on me and now I've had to replace the console several times u | Read Full Review
    7/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lavitia Ridley
    I had such a great experience buying my new car, all thanks to Enrique! From the moment I walked in, he was super friendly, patient, and really took the time to listen to what I was looking for. I never felt rushed or pressured, which made the whole process so much easier and less stressful. You can tell he genuinely cares about help | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Verdell Williams
    My sales person Horacio was great. He took his time and got all my questions answered. Throughout the entire process I did not feel like I was being pressured and would recommend this dealership to family and friends. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★ Sierra Terry
    Absolutely the WORST experience I’ve ever had at a dealership. If I could give 0 stars, I would. The customer service and communication at Hawk Chrysler Dodge Jeep is beyond unacceptable. I had to call THEM for every single update from parts to pricing. No one followed up with me once. When I came to pick up my car, I was charged ove | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Tuti Cruzado
    Bria who helped me was amazing and nice. She does her job very well for being new there. She’s very understanding and listens to the customers needs and wants in vehicles. She explains greatly as well if there is a question. Overall the best seller on the team | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ joel
    Great service and quick! I would highly reccomend this service center and schedule all future appointments at this location | Read Full Review
    7/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ shannonandre24
    Highly professional in service and extremely knowledgeable of when it comes to sales I would recommend to friends and family. | Read Full Review
    7/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sandra Sandoval
    I came in looking for a truck. Fernando came up as soon as me we came in to help. I told him what I was looking for and he took me right to what I wanted. Explained thoroughly what features the truck had, gave me other options & we took it for a test drive. He answered all my questions, was extremely patient, respectful and professio | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Joel G
    Great service! Fast and courteous. | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Griffin
    Brandon was by far the best Service Department Person EVER! He treated me exceptionally! I’m so grateful! He was the first person that explained things to me knowledgeably and I felt truly important and appreciated as a customer! | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★ Floyd Brown
    This is not the place it use to be, sent my son here because it's where I use to shop for me and the wife. I guess the old staff is gone and it's new scammers. Tried to overcharge my 20 year old kid. We went to Marino Dodge and got a straight forward no old times salesman deal they tried to give us here. Do not shop here. RUN!!!!!! | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★ ShockTimes
    Very bad Sales staff, I walked out do not believe anything they say on the phone its just to get you there. very rude business development manager. | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★ Dearius W
    Following up on the Owners response to my Prior review one week ago: The entire rebuttal is incorrect, why would I come to a dealership thinking I can do a trade off my word? Of Course you would have to call capital one to get paperwork I mentioned that the entire week I spoke with your phone sales team and also reiterated this to | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Taiylor Tagliere (Tags23)
    Great experience with Fernando when buying my new Jeep. I had been to a few other dealerships that were making the process complicated. My visit to Hawk was quick and smooth, I appreciate all of Fernando’s help! | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Johlisa jackson
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Schwartzberg
    Second vehicle I have purchased from them this year. Thank you Jesus and Horacio for your help and a great deal. | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Zombo Deadman
    The best period 100 percent honest and they work hard for the customer | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Amy Segura
    Jason and Jesus are incredible! Highly recommend! They made this process so smooth! Thank you!! | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Cheli Ramírez
    Enrique helped me get my dream car. Process was super fast, & the new location is beautiful. | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Mizzmargret
    Excellent customer service! Very knowledgeable and helpful with any questions we had. Thorough explanation when needed. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jcornish
    Excellent experience. They made the purchase short and sweet. It was enjoyable. Most of my interactions with dealers are negative. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Monique Teid
    The were very professional, I will be retiring back to Hawk Chrysler Dodge Jeep Ram. | Read Full Review
    7/5/2025 12:00:00 AM | DealerRater
  • ★★★★ Nicole allegra Winston
    I want to give it negative 5 stars. Went in for an oil change and told them my brakes were starting to grind and left to the tune of 1200.00, and they still did not even touch my brakes. Told me there was no issue with my brakes. This is the second time this dealership has been horrible. Do not go here especially if you are a woman. | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Alvernell Gee
    I would like to thank Fermando Adame for going the extra mile and the rest of the team over everyone over there at Hawk in forest park IL , I will continue to recommending them to this dealership they are amazing over from sales to finance de everyone was amazing.. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Nazreath Flowers
    My appointment time was 8am and I was out by 9:30am | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Gabriela Pattison
    Great service, communication, and overall experience, thank you! | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Margaret Cordero
    Customer service was wonderful! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Donte younger
    Great service everyone very professional. The work is good very satisfied and will consider going back. | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cheli Ramírez
    | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★ Dearius W
    Worst experience ever. And I was a returning customer. I pulled over on the side of the road to write this review. I purchased my truck from here 2021 Ram. Tried to come back to do a trade 4 years later and everyone from the salesman to the business manager was clueless to what a Cap 1 Settlement was. I spent days talking over t | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Shaw
    The employees at Hawk are very friendly and helpful | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Arvanitakis
    Frank Infelise, what a gentleman!!!!! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Rafaela Loredo
    My experience with this dealer and especially with the representative Bree that helped me everybody in this dealership was professional, polite, and very understanding. I’ve never had Such an excellent experience in my past years buying cars | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★ Taneshia Williams
    I went to Hawk Jeep dealership for an appointment for an oil change on my 2024 jeep Wrangler, that was made in the beginning of the week, checked in the morning of and when I got here for my appointment I was told by the young lady who's an agent there at the counter, that It would be a 2 hour wait for my oil change, due to a first c | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★ Tim R
    The manager here is the exact reason people don't like car deals hips. While the sales rep was pleasant, the manager was extremely rude and dismissive. I was there to lease a new vehicle and after working with the rep she told me he was gunna come over, no small talk or pleasantries just told me the lease price would be over 200% hig | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Frank Mendez
    Excellent customer service, from initially walking in to Hawks showroom, meeting Francisco Rangel (Sales), test driving, finalizing the deal, then meeting with finance (Steve Klimara) to sign and drive….,.it was the best and smoothest experience. All in all I was in and out of the dealership under 2 hours, amazing service and so deli | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ telly sunlight
    I recently purchased a Chrysler Pacifica Pinnacle from here last week and I am very happy with my purchase. I came in only to test drive but quickly took appreciation to the salesmen/women who helped give me the best price for this vehicle. Now my family and I can ride in style/comfort. I would definitely recommend them because they | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★ Regis Durand
    Beware of Misdiagnosis I brought my Ram 1500 to Hawk CDJR a few months ago for an oil leak and water leaking from the exhaust. They claimed the issue was fixed — but the water leak continued. Fast forward to now, my truck started jerking, and I was told I had a blown head gasket with coolant leaking into the engine. Total repair: $5 | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ cynthia williams
    Enrique was a great salesman number one in my book he's been helping me out for a while until he found the best deal and car for me thanks for all your hard work good customer service skill Hawk you rock this is my second truck from them. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★ Brad Brew
    Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★ ayesha akhtar
    I wish I could rate this dealership higher since I bought 2 Jeeps here. I sold one back in April and I am still waiting (it’s end of June) to get a measly check from them. Absolutely zero communication from the sales department. The only person who communicates with me is from the Repair department and it’s not even his job to commun | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ ikisha mabry
    The service was fast, friendly, and professional. Definitely will recommend | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★ Michael Culhane
    My experience at this dealership was awful. I walked in to sell my vehicle and wasn’t looking to purchase one so I can understand I wasn’t a priority but the sales manger was rude. I will say the actual sales person that first helped me Enrique was very nice and professional. The Sales manger that appraised my vehicle comes in puts d | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Paul
    Recently went here for an issue that other Mopar service centers couldn't diagnose or repair. Within an hour the issue was diagnosed and repaired. Hawk is absolutely the best Mopar service center in the Chicagoland area. Super clean / organized shop with experienced techs and organized service managers. Will be going here for all my | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Richard Vasquez
    Everything was awesome. Highly recommend this dealership. They know what they’re doing. Great service. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Richard Vasquez
    Service was awesome. The advisor was very respectful and explained every detail. Technician was put everything back after the repair was finished. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ pboi8675
    Great service with accurate diagnosis and repair. Went to multiple dealers to resolve a constant noise issue and the technican Ricky found the issue promptly and repaired it. Daniel the service manager was very pleasant to deal with which helped make the experience seamless. Will be going here for all my dodge service needs in the fu | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ SABlizzard35
    Great Dealership with wonderful staff. Got me a fantastic deal on a Compass Trailhawk and absolutely love the car. Came late (after 5pm) on a Friday before holiday weekend and staff stayed to get me taken care off with keys, gassed up, and washed before leaving. Best Dealership experience hands down. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carnell
    I ordered a new 2025 commercial truck and They made the process was easy and comfortable. The salesman is amazing | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    Recently purchased a Jeep Grand Cherokee and received top notch sales service from Francisco and an efficient purchasing experience from Steven. I would highly recommend them for your next car. | Read Full Review
    6/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mhunter398
    Great service. I recommend to everyone. Affordable prices and if you have a issue with your car, they will solve/fix it. | Read Full Review
    6/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ MICHAEL HUNTER
    Great service. I always take my car here | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Julie Johnson
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Demetrice Burke
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mc Daniel
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Travatore Johnson
    All I have to say is everything about this place is five stars from walking into the door to exiting the door. When I said they took care of me, they took care of me. From the pricing to the maintenance and getting me a rental. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Osamah Abdallah
    Very helpful and quick! Worked with me to give me a deal that fulfills our family needs. Appreciate Fernando and the managers help! | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    An employee by the name of Enrique Herrera was friendly and helpful. Also, fantastic service and incredible experience. Will come back next time for sure with any car needs. | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Porsha Pinkk
    I had a great experience. My salesperson, Enrique was knowledgeable and took the time to understand my needs, helping me find the perfect vehicle. The process was smooth and transparent, with no pressure tactics, which I really appreciated. They offered competitive pricing and worked with me to get a great financing deal. I have my c | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Jockl
    Hawk is probably the best Dodge dealer you'll get in the Chicagoland area. I bought a car from them in 2020 and couldn't be happier with the experience I've had while doing business with them. They have amazing staff and I have yet to meet a single person that works here that isn't absolutely phenomenal. If you're looking to buy a ca | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We have now purchased 5 vehicles from Hawk and every time we have had outstanding service from everyone! We will definitely be back and recommend to others! | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Channelle Lloyd
    When I tell you guys this is the place to be! For the first time in my adult career and as a woman I reached out and was told I was approved and came in was actually approved no jerking around, no lies or gimmicks to get me in! Straight forward honesty and I’m in awe still complete shock that it was such an easy process especially co | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ pizza
    Frank Infelise made this sale happen if this man hasn't been given a raise or promoted make it happen. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ xxxbrmxxx
    Francisco gave me an excellent experience as my sales representative. Would recommend anyone interested to give him a visit at this dealership. | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ AA
    The only reason I would give more than 1 star is due to the Service department and working with Brandon (I give him 5 stars). I first brought the truck in for service but then we decided to sell it back to the dealership. It has been 6 weeks and we have been waiting for the check. No contact or even call from the sales manager, assoc | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brad Miller
    Had a great time with Cisco as my sales representative. He made the entire thing painless and as easy as possible. Steven from finance was also great. Together they made my experience easy and would highly recommend anyone to this dealership! Thanks for helping me purchase my new car! | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★ gloriar421
    Friendly, courtesy,clean. When I drove up the attendant quickly took my information and took my jeep to get repaired for the recall | Read Full Review
    6/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ curt.rouser
    Friendly staff and great service. I highly recommend this location and will this dealership again | Read Full Review
    6/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gilbert Martinez
    Our experience buying a used vehicle was excellent. Jason Beltran provided outstanding customer service with a personal touch. Jason was very accommodating, patient and professional. The transaction from start to finish was efficient and transparent. I appreciate Jason and his team for all their attention and help. I highly recom | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Ortiz
    Worked with Fernando and he was super helpful, made sure i loved the car before proceeding with anything. Steve from finance was great, ensured all of my questions were answered and provided all information needed. The whole team was great throughout the whole process. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Dray
    I loved every minute of it they was fast and very king would recommend again for sure! | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Sanchez
    Love this dealership. Everytime I come, they take care of me. Gabriel and Heather are amazing! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Harry Patel
    If you’re in the market for a new vehicle and want someone who is honest, helpful, and easy to work with, I highly recommend asking for Horacio. He made a big purchase feel easy and exciting. Thank you again for helping me with my Chrysler Pacifica hybrid pinnacle.It is a great car! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Enayat Mahdavi
    We got our first wrangler here . These guys were the only ones who honored the advertised price without and hidden fees and surprises . Heather and Justin were great ! We’re helpful and spent lots of time to answer all our questions. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Kevinmontero3
    they were quick with the whole process, they are super friendly, they answered all of my questions | Read Full Review
    5/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ michelle collins
    I purchased my Jeep compass from Hawk The service I always receive is top knocked Brandon is the best his consistency in following up with the status of my service 100% I recommend this dealership to my friends and family. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Ray Smith
    Very good service and offers incentives for those who get service at the dealership. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Aliyah Washington
    Very friendly and great customer service. I came in for an oil change. I was told I had a couple of cars ahead of me, so I should just wait in the lobby. I was in and out, and it didn’t seem like a long wait at all. Ever since I got my Jeep, this is the only dealership I have taken my car to because they are very helpful and make sur | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Noemi Roldan
    Excelente service took less than 1 hr for services and explained in detail what my car needed. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Christian Arellano
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ JWC
    Gary and Paul are very knowledgeable, professional, and friendly in the game of the automobile industry. They know how to get things done right the first time. No run around with these two, which is great. I recommend these two anytime when shopping for a vehicle. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Noemí Roldan
    Excellent service! They took my car right away and in less than one hour I was out. Explained e everything my car needed I deal and provided a video as well. | Read Full Review
    5/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Noemí Roldan
    Excellent service! Service took less than 1 hr definitely recommend taking your vehicle to this dealership. | Read Full Review
    5/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ woz1219
    Went quick lane for oil change and tire rotation. Work was performed in a timely manner. | Read Full Review
    5/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers | Read Full Review
    5/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tonico Brown
    It was great customer service from great people thanks again | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Trotta
    Excellent customer service on time! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rozycki
    Hawk Chrysler Dodge Jeep Ram was Great! Needed power train warranty work done on my jeep Gladiator. They put me into a rental got the work done quickly and I was back on the road again in no time! - The service was Great! Just the way it should be. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Neyser Andrade
    Really Amazing People To Work With! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★ Edy Ramirez
    Really haven't been happy with the service I have received ever since purchasing a new car there in 2021. My car since day 1 has had issues with the stop/start system. Mind you I only get it serviced at this facility. Every time I take it they say they can't find the issue. Until this most recent time I took it they told me it needed | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★ Elly A
    I've had to take my car in twice. Both times, did not get clear communication about how long it would take. The second time, I had to put in a fit and they finally gave me a clear answer. Then.... they won't stop hassling you about buying a new car. Between the text messages, emails and phone calls, I'll never come to them again. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Kleinman
    Brought car in for routine maintenance: oil change, and routine inspection. As usual, all employees with whom I dealt were polite, friendly and professional. The work was done - in a timely manner - at what I felt was a reasonable price. I highly recommend Hawk. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Lakena Grinnage
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ KD
    One of the representatives Blaise text me and asked me to rate them 10's and he'll give me a free oil change or gas card, I did and haven't received anything....I got hustled the text is below, the service is OK they only deserve a 5! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Talaski
    First let give a shout to Adrian from the service dept. What a kind and generous young man! The service was fast. I came in early and I was out in an 1 hour. I will be returning for future service | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★ R. Sully
    *** IF YOU LEAVE A BAD REVIEW HERE AND GO BACK TO THE DEALERSHIP YOU WILL EXPERIENCE RETALIATORY BEHAVIOR*** I leave reviews PER EXPERIENCE. When my experience was great, there was a review for that. The response to the reviews say see Jim- I went to do just that today. Jim was not in, but some stinky cigarette smoking guy had me in | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★ Maria E Cruz
    Oil change Prices are more than what you signed up to get for the vehicle . Waiting room both TV not working. Staff was made aware and was told “they have to call company “Have to wait an hour and a half even though it’s a scheduled service time. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ T.hlavac92
    Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when the service is complete. Free of charge. | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mario Camacho
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Nocera
    Great efficient service. Always a pleasure and prompt | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★ OGM 1offs
    Do not take your vehicle here at all for service of any kind. I brought my 2020 Jeep Cherokee in due to throttle issues, I was told it was due to a wire in my bumper I would have to pay nearly 2k to have them fix the broken wire because my warranty does not cover it when I ask them if that's the only thing wrong with my truck, they s | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra alfred
    | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★ K. Sully
    For the life of me, I cannot understand where the disconnect here is with trying to get your car serviced. Quoted multiple different prices for an oil change, trying to set up everything before my appointment today so I don't have to hang around and be stressed, and the experiences are NOTHING BUT STRESS! I am looking for another pla | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa1807garcia
    Very welcoming very friendly, easy to work with, reasonable prices, great customer service and would recommend! | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ maestrob2
    There is no such thing as window shopping at Hawk! These guys are pros! Thank you Jim, Horacio & Frank for making it impossible for me to leave without new keys (even though I only came to look). Your facility is top notch! I GOT HAWKed! and you know it! The art of persuasion is next level at HAWK and of course my JEEP is awesome! | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Javontae Rocquemore
    Everyone here was incredibly helpful despite my situation and did everything they could to help me find a car for me. I wasn’t expecting too much but the team that worked with me went above and beyond for me, helping me find a new car, great reasonable monthly payment, with services included for an oil change and more if needed. 10/1 | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Plesnicar
    I purchased a vehicle here, in April 2025, with the sales person Vega. I wanted to wait to leave a review because of a small issue and to see how it was handled. First, the day of test drive, it went very well. He was personable and friendly, not the typical jerky sales person. I've dealt with those at past dealerships! Test drive we | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Angel Rodriguez
    I just purchased a 2025 ram 3500 from hawk this week. My Experience with them was incredible. I was very impressed with Cisco and Jesus on what they were able to achieve getting me this truck. Cisco was very knowledgeable about the truck and explained all the features it had which was very important to me and helpful. He made me fee | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★ [email protected]
    I had a very disappointing experience at this dealership. From the start, it felt like the priority was making a sale at any cost rather than being honest or helpful. The salesperson, Jason Beltran, along with the finance department, misrepresented several key details during the buying process. Promises were made that weren’t kept, a | Read Full Review
    5/9/2025 12:00:00 AM | DealerRater
  • ★★★★ Ryan Gibbs
    Jose (Jesus) is a liar. He didn't want to honor the price of the vehicle. Forced me to buy a warranty or he refused to sell me the vehicle. Shady business. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★ Shauntee Colston
    Sales person Emmanuel was a great help he help me understand and was very patient when I asked questions over all everyone was great and very friendly | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Cardona
    I recently purchased a Grand Cherokee L, Emmanuel Marion was my sales person. He did a a great job in giving me information and making sure I got the best deal being realistic. I came in knowing what I wanted, and he was able to understand the headache of previous purchases I’ve made and he did the complete opposite. Being insightful | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★ Disappointed customer
    Extremely poor customer service, It seems the different departments don't communicate, they don't return phone calls. -5 ?? | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Maria Palacios
    Gracias Horacio por ayudar explicar las opciones de mi carro | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Alondra Maldonado
    As a customer, I really appreciate Brandon’s strong work ethic—his always Gives check-in’s about my vehicle. Always get my car on promising dates. He is available for his customers with any questions that need to be answered. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian Mendoza
    I came a few months ago but had some financial issues when I was shopping and took someone’s card. I came back last week and happened to run into the same guy…. Horacio! Left with the car of my dreams at a great price. Never been happier | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Rachael Wooten
    Had an incredible experience purchasing a new Jeep from Hawk CDJ! Horacio knew everything about the grand Cherokee and the needs we were looking for to make sure it was the right fit for our family. Everyone was so friendly and extremely helpful it was also nice to not feel rushed or pressured to purchase. They really cared about us | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★ Kenneth Pritchett
    5 months later car still not repaired I done contacted everyone from service department all the way to the gsm had to pay out of pocket just to rewire my audio no response the part that got replaced need a replacement my gear pads where an issue then I step out of a character for a brief second with the head of service and he tried t | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Maria Navarrete
    I came to get a oil change at this location and I had a great experience I went in and it didn’t take them a long time to get me back on the road ?? I really appreciated this experience. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★ Virginia
    I’ve been a loyal customer for years, but I’m very disappointed with the service department’s recent work. My car was returned in an unsafe, unfinished condition, putting my safety at risk. After giving a second chance following a previous issue, I no longer feel safe bringing my vehicle there. I hope you take this feedback seriousl | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ On The Move - J Sutton and Co. Moving Services LLC
    I recently visited Hawk Dodge Ram dealership and had a great experience. Brandon S. was my service advisor and did an excellent job. They had to repair nearly everything that had previously been “repaired” by Chicago Midway Dodge, who had my truck for over two months. Everything is working perfectly now, and my confidence in Hawk Do | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Melvin Shoales Jr
    Had an amazing experience at this dealership. I've been to so many places who told lies on top of lies. My expectations were low upon coming here. But the finance guy Gary kept his word and made good on every promise. My salesperson Tom had a beautiful car waiting on me upon arrival that I fell in love with immediately. I was in and | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Rowe
    Had a great experience with Francisco nice salesman everything was good! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We came back for a 3rd vehicle and again outstanding service from everyone! We will definitely be back and recommend to others! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Yajaira Ramos
    Oracio was amazing he got us in the car we wanted and exceeded our expectations. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★ Johnny
    They will bribe customers to ask for good reviews. I bought a car here while working here and this place is ran by a incompetent upper management . it honestly feels like high school mentality mixed with unresolved trauma. They tack on $1200 profit in what they call a "pack" to any and every car they sell. Even if that car is worth | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Deimer Family
    Another Home Run Experience with the Hawk Family of Dealerships!!! Jim Kinney and Jason Beltran made this Delivery in less than 2 Hours!!! We will continue to Drive & Shop with Hawk!!! | Read Full Review
    4/17/2025 12:00:00 AM | DealerRater
  • ★★★★ J Deezy
    In general...I have a "decent" experience here these days. In the past, the customer service was poor but it got better (which also resulted in what I observed as a new staff). Having said that... yesterday I called to ask what time I had to be there before the "last call" for an oil change for the day. I was told 5pm. I said I was o | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★ shaunta jacobs
    Terrible, I brought my truck in for one thing to get fixed because I knew exactly what was wrong. They fixed it and messed up other things on my truck but refused to admit to what they messed up on. Do not take your vehicles here, it’s a rip off and they cause other issues to your vehicle to get you to pay more money. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Hernandez
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We came back for a second Wrangler and again outstanding service from everyone! Will definitely be back and recommend to others! | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Carl Magett
    Thank you Enrique for helping me with my new purchase | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Scott Sinclair
    Just an awesome dealership with exceptional custmer service! I've been buying cars with them for decades and they have never let me down. It's not hard to be great when everything is good. The true test is how great you are when the situation is bad. Hawk always passes the test with flying colors! I couldn't recommend them enough! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Esquivel
    Just traded in my car and had the best experience! Manny helped us out and was very outgoing and helpful. Definitely recommend to ask for him if you are looking to buy a new car! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Derrick Mcgee
    Thank youEnrique for help with my new purchase | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Kila Nicole
    Erica and Gary were nothing short of amazing. Would recommend them to anyone. 10/10 experience | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Karyn Seddon
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Jim Deimer
    BEST Experience EVER!!! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Elio Sanchez
    My purchase experience with Hawk was very easy Manny was my salesman and he went above and beyond to take care of all my concerns and questions. His honesty and personality made it an easy purchase experience. Talk to Manny. He'll take care of you and accommodate your needs. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Trujillo
    Enrique, heather and frank are the best they going to do everything for you to get you right. I’m part of the family now!! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Myles
    I had the pleasure of working with Justin and Heather and the overall experience was amazing Great energy and customer service throughout the process. Very informative and transparent. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Adriana Gomez
    Enrique did a great job with helping me get a new car! I love it he’s such a swell guy! Thanks big lad! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Regina Jones
    I purchased a vehicle from here and Erica was my sales rep. She was AMAZING. She communicated with me throughout the whole process, she was honest and got me exactly what I wanted. The process was fast and smooth. Thanks Erica???? | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Willie Beasley
    I was helped by Enrica at the new building in forest park. He called asked me if I thought about trading my car. I told him I would come only if it was sure that I was going to do a deal. He called be back and said it's done, I went in and about two hrs later I walked out with my 2025 Grand Cherokee. He was really good at helpi | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Brett Kusters
    Easy transaction with salesman Enrique. He was honest and straightforward. Was quick turnaround with the finance department and getting all paperwork filled out. Didn’t have to sit around for a while waiting. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Eauseabon Roland
    Thank you Enrique for helping us out with are purchase | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Delorise Cole
    Thank you Enrique for helping me with my new purchase | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Hadassah Woods
    Extremely satisfied with my recent purchase! Paul and Gus helped me from start to finish. Answered all my questions and got me into my new truck! I arrived at 9am and walked out at 11. I would recommend Hawk to my friends and family. | Read Full Review
    4/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Reyes
    I walked in here to purchase a truck and literally within two hours, walked out with a phenomenal deal on a brand new 2025 RAM RHO. The sales team, specifically, Jason Beltran, was nothing short of amazing. He secured me a phenomenal deal with the sales manager, and ensured I was in and out of the store in under two hours. He has | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Phillips
    | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ dejia` mitchell
    Justin and Heather are amazing. J literally turned my day around , so thankful for their help ! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Era Rhodes
    Enrique was great | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Rodriguez
    Look for Enrique H great sales person and Sisco they will get you done ? Thanks to the Hawk team Jesus Heather Frank and Steve I drove off in a New 2025 Jeep compass | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Malonda Jackson
    Enrique, Cisco, and Steve provided excellent customer service. They was very knowledgeable of their job. Lastly, they went above and beyond to ensure I was satisfied and comfortable with the sell. I appreciate, applaud, and will recommend them to others. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Princess Cemon
    My experience was 10/10. Everybody was so welcoming and made sure I got taken car of when purchasing my new jeep. Thanks to Justin for making sure I left out with a vehicle. Also, thank you to the rest of the team that played apart and making sure I left happy. You all rock! I will be recommending. Side note: the hot coco is fire. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ robertserafinrivera
    It was my first time buying a car ( 2023 Dodge Charger Scat Pack Wide Body). I had the pleasure of working with Jason he was very professional, knowledgeable & went above and beyond my expectations.During the process he made the entire experience seamless and stress free !!! He had everything ready for me and I was in and out faster | Read Full Review
    4/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Esteban
    Extremely satisfied with my recent purchase at Hawk CDJ! Horacio and Jesus helped me from beginning until the end providing guidance to meet my needs! They were both courteous and knowledgeable about their inventory and made the car selection process steess-free. I'm very satisfied with my purchase and will definitely return! Can't w | Read Full Review
    4/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ atrev2025
    The salesman, sales manager, and finance manager were class acts. Made me a priority and made a deal happen. One of the best car buying experiences I've had. Great guys!! | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ anna
    We went to a lot of dealerships when looking for a car, this was easily one of the best ones. Everyone was kind, helpful, and efficient. Many dealerships would try to pull one over on us- adding extra charges and prices, lying to us about new state laws, etc.. We didn’t experience any of that here. It was easy, clear, and straightfor | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ irie planet
    I recently had the pleasure of working with Carlos Perez at Hawk CDJ in Forest Park, IL, and I cannot recommend him highly enough. From start to finish, Carlos provided exceptional service that went above and beyond what I expected from a car buying experience. Carlos was knowledgeable, patient, and never applied sales pressure you | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Gaston
    I walked into Hawk unsure if I was gonna qualify for anything I wanted due to my current car loan let’s just say I left for more than what I was expecting two thumbs up to Enrique and hawk Chrysler Dodge Jeep ram and thank you. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Iris Sanchez
    In love with my New Vehicle!! ?? Manny was my salesman ! Thanks for the assistance & help!! Highly recommended! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ CHITOWN SCRATHER
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★ Ivonne Padilla
    Worst dealership to go to!!!!! . I had brought my truck for oil change and tired rotation and inspection !!! Never did they mention that my truck has a lot of issues I will not be returning here and do yourself a favor and take your business and money someplace else because they only have kids freshly out of high school working on yo | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★ deetreena2
    Horrible experience how can a dealership keep your vehicle for damages to a loaner ?????? not legally illegally yes and they tried it I was in a involved in a hit and run but I had given them my insurance I didn't know my insurance only covers rentals for cars in a an accident my vehicle was being repaired so when I went to retrieve my | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Kjeldsen
    From my test drive, to sales, to financing-everyone was super helpful, friendly, and professional. Thank you Hawk! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Gaby Aguero
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★ Ranique Is Unique
    I had a great experience shopping for my first car, they were able to helped me with staying within my budget and I got a better car than I’d hoped for. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Camren McGee
    I had the pleasure of working with Justin Eick during my recent vehicle purchase, and I couldn’t be more impressed with his outstanding customer service. From the moment I walked in, Justin was welcoming, patient, and genuinely focused on helping me find the perfect car. He took the time to listen to my needs and provided insightful | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Gino Viele
    Amazing dealership. Amazing staff. Great deals. Carlos, Micah, Jim the GM are all very knowledgeable and help you out. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Andres Garcia
    Jason was very welcoming and professional in the process, was happy with what we got! Thank you sir! | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Randy Estavillo
    All sales people are incredibly welcoming and answered all our questions with a smile. Justin our sales rep helped us with a constant smile and his knowledge and experience helped me understand every little detail about our car. This is by far our best experience. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Diana Perez
    Went in with my husband to purchase a pick up truck and ending up loving the interaction we had with Manny! He was such a great salesman. He was very honest with all the questions we had. He showed us a few trucks and not once pressured us into anything. He went out of his way to go pick up a truck an hour away for my husband. Liter | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Gonzalez
    Everyone here is so nice. I worked with Enrique and Frank and they were so helpful. The answered all my questions, made everything easy to understand, and never put me under pressure. Getting the care serviced was so simple and fast. I would 100% recommend Hawk Chrysler Dodge Jeep Ram Fiat! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ carlos z
    Worked with Jason highly recommended. Told them my situation from the start and what I was looking to accomplish and they got it done quick and seamless. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Christian Gonzalez
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Kolpacke
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Helen Lenart
    From the moment we entered the Jeep dealership until the moment we left we were treated like royalty. The whole purchase process was seamlessly efficient; Jaso is an outstanding salesperson/manager!! I can see why he and the entire dealership have been so successful. Jason even had my husband’s Jeep cleaned. The building remodel is | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Lea Hotca
    Bought a car with Cisco and Frank and it was an amazing experience. Super friendly staff and great pricing! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ lucas b
    Cisco and Frank are the best! Smoothest deal I have ever had at a dealership. Beautiful building and friendly staff. Thank you again Cisco and Frank! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Matt Miskowicz
    I recently purchased a car with the help of Carlos Perez, and I couldn't be more satisfied with the experience! From start to finish, Carlos was professional, knowledgeable, and genuinely helpful. He took the time to understand my needs and never pressuring me into anything I wasn’t comfortable with. His expertise and honesty made t | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Azar “Aj” Powers
    "I recently had my 2017 Dodge Durango Citadel in for a water pump replacement and fuel injection cleaning, and I couldn't be happier with the service I received. From the moment I arrived, the customer service was top-notch. They were friendly, knowledgeable, and explained everything clearly. The work itself was done efficiently and | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ BARB GRZENIA
    The people at Hawk CDJ were very friendly & courteous in helping me find the right car I was looking for. Justin Eik, the salesman was patient in pointing all the features my new Compass came with. It’s not easy buying a car with all the new models, however everyone I talked to at this dealership were very professional & answered al | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert S
    Great customer service and made the deal easy to accomplish with no haggling about the price or payments. I would highly recommend Hawk for your next car purchase! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ NGS1220
    Horacio was friendly and immediately understood what I was looking for. The deal was good and everything took less than three hours from the moment I walked in to when I drove off. Everyone I dealt with was helpful and pleasant - even at the end of the day. I highly recommend Hawk to anyone looking for a fair deal and great service. | Read Full Review
    3/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Roberto Mendez
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Faizan M
    10/0 dealership. They are one of the best jeep dealerships ive been to let alone the best dealership around as well. Ive bought tons of cars and this is the place. I recommend working with Justin if your coming in, makes it easy - works with your budget and definitely cares about you in regards to your experience and communication | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Laquita Jefferson
    Enrique was great to work with, he was very helpful and took very good care of me and my needs, Fred H and wife | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Sawyer
    Highly recommend Enrique is a very patient and nice guy who took care of all our needs.Come on in and ask for him. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Clinton
    Enrique is great guy to work with.was very patient and knows his stuff | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Tatyana jones
    Service is always great at this location so much that I travel whenever service is needed for my vehicle. Love the video from, the mechanic giving an update of work done to vehicle. | Read Full Review
    3/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ rcandelaria2121
    I've been coming here for years. Always great service and when I did have issues, they made sure to take care of it and accommodate me. I like that they now have a system where they record a video of what service is being done and text it to my phone. | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Wang
    Great experience working with Justin here. Even though we came from out of state, we called him ahead of time to hash out some questions and went back and forth with that. Then we were able to set up an appointment with him to be sure he had time for us when we drove 2 hrs to the dealership. Friendly guy and was understanding of our | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★ kennycoop60
    My last experience wasn't very satisfying i had an oil change and asked for a tire rotation and to check my breaks, I got the oil change but was told that I didn't need the rotation, and then I noticed a warning light on my dash board that was not on before I told the technician he told me that it should go off after I drive for a wh | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Albert Rodriguez
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Tony Butera
    Beautiful dealership. Extremely friendly. Everyone who walked by greeted me. Very professional, helpful service depth. I called another dodge dealership. 2022 dodge Ram . Needed a fuel filter. Quoted 160.00 they were out of stock. Called you guys. 90.00 in stock. How ridiculous. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ kiara ferrer
    My boyfriend comes from a huge Jeep family, ranging from the compass to the Wranglers. For years, we have been going to Marinos to get our cars, and the service there was so horrible we were all tempted to never get a jeep again. We decided to give the Hawk dealership a try, and on Saturday my boyfriend went with his parents to trade | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Smith-Irons
    Justin was fabulous! Thank you so much! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Maria Larios
    Very good service, and attention | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Spencer
    I recently visited Hawk Chrysler Dodge Jeep Ram Fiat in Forest Park, IL, to inquire about upgrading and renewing a lease vehicle. I must admit that my past experiences with other dealerships were less than enjoyable. In my opinion they were long and outdrawn. However, over the past 6 years, this was not the case with Hawk Chrysler. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Dina Fowler
    Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ k&n trucking inc
    Cisco did a great job of showing me all the features of the Ram 1500 limited that I leased he was very helpful with answering all my questions and helped me choose the right vehicle for me | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ tattoo22angel
    Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing new vehicles from Hawk Ram in the future. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kay Abron
    Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! | Read Full Review
    3/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Wardell Latham
    The buying experience was fantastic . The staff was great and everyone needs to go see Enrique if you are looking for a vehicle. We can't forget about Steve the finance guy he was awesome | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Simon Michalski
    Very professional and helpful. Great team. Nice place. Thanks | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Cabana Blue
    Hawk CDJ did a first class job for me with my purchase of my Jeep Grand Cherokee L Summit Reserve yesterday. I cannot say enough great things about the new facilities, the friendly and attentive staff and dialed in management. I am so happy with my new purchase and the trade in price on my Jeep Grand Cherokee High Altitude was way | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Bob D
    Newly remodeled dealership felt perfect to be in. Awesome salesperson, Carlos, helped in every step. Great price, great Jeep!!! Friendly people all around. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    Carlos Perez was great!! Very helpful, knowledgeable, and kind. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★ Marissa Campeau
    I have a list of reasons why I hate this dealership. Every other jeep dealership I've ever been to has been amazing in every way; courteous, fast work, reliable. I have been here unfortunately several times and had to lease a car with them. I made an appointment for a slow tire leak just to get there to say it's a 6 hour wait and the | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Cristina Gutierrez
    My purchase experience with Hawk was absolutely EFFORTLESS!! MANNY was my salesman and he went above and beyond to accommodate all my needs and my all my dad concerns and questions,which was, to do the least amount of work at the dealership as possible. He did all the work. COMPLETELY SUCCESS! His honesty and down to earth personalit | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★ Jay Shipinski
    I came to the express oil change and was told there were 3 cars ahead of me. I was asked to sit on the lobby and she would come talk to me about the service. Sounded fine to me. 15 minutes later, nobody came, so I went out to inquire. No prices or services were discussed so I asked about the cost, and it was $115. The woman I talked | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Chris Costoso
    I recently purchased a car from Jeep Hawk, and I couldn't be happier with my experience! From the moment I stepped onto the lot, Jesus and the team was incredibly professional and attentive. They listened to my needs and worked hard to offer me exactly what I was looking for at a price I was comfortable with. What impressed me the m | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Joe Binkley
    Had to share my quick/easy buying experience with this excellent group of professionals. I'd been in the market for a truck for months, and they had the stock I wanted at a super competitive price and rate. I worked with Heather Garcia and Justin Eick on the deal, and they are both consummate pro's who brokered this process quickly a | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ JoAnn Panagoulis
    Everyone from the sales person Vega to finance Jesus and Steve were very kind, swift and informative. This time around everything was perfect. I definitely will be back next year. Highly recommend them! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Persaud
    I just called to inquire about a challenger and if I would be able to get any information, based on my research and the website. Enrique(hope I spelled it correctly) went out of his way to help me. Gave me a contact where I can send a screenshot of the info I had. Mind you I have called 3-4 dealerships before hand NATIONWIDE, offered | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Morales
    Such a beautiful experience, Carlos Perez was on point on and went above and beyond on helping me get this Dodge charger scat-pack that I always dream about. Thank you Hawk Chrysler Dodge Jeep Ram Fiat for this Beautiful Car , 100/100 | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Forrest Neilson
    The team is always so polite, helpful and thorough! They are top notch in every way! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ steve grissom
    It was a very nice day | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Tony Stasieluk
    Friendly and knowledgeable staff no pushy salesman. Ted was great Red beast | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ 1055jackie
    Great customer service very courtesy accommodating with a loaner car so I would be inconvenience | Read Full Review
    3/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jalia1003
    The salesman was very patient understood my needs. Also the financial advisor was very helpful and polite and nice, will definitely go back. | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Atomika
    Francisco is the greatest! Magnificent service and personality Amazing dealership. Thank you Hawk for being the gold standard and taking such great care of me | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Allison Bonds
    I live in Michigan and bought this car online helping my mom. Francisco made it so easy. He was super friendly to work with and very professional. Everyone that I worked with was really friendly from Steve the finance manager to Allison the title clerk. It can be hard buying a car as a woman and Francisco and the whole team made it l | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Ramon Neira (Jr.)
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ BIGFUCKN SKO
    Process was quick once I got pre approved from bank. VEGA was awesome in helping me purchase the vehicle he deserves 5 stars. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Roquelina
    Great service | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Santillan
    Enrique was super helpful and accommodating. He made the process easy and quick. Even after the purchase he follows up to check in! Thank you! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Roquelina
    Great service I definitely recommend they fix my car just on time costumers service is really good too | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★ Casey Decker
    Horrible communication and service at this dealer. This is the last time I am going to ever go to this dealer. I love the Jeep brand but will never patronize this dealership. My promised 2 hour wait was over three hours. My vehicle was done for 40 minutes before I went twice to ask for it back. No cashier available. No attentiv | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Miller
    Jason Beltran was very friendly and helpful. I wanted something different that how I ended up at Hawk. Just wanted to say thank for the experience. I love my Compass Latitude. She drive wonderfully! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Juan Mares
    Simply the best of the best | Read Full Review
    2/24/2025 12:00:00 AM | Google
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6 Bigger slider photo 7
of 8
close button