Return to complete listing of Jeep Dealer Service & Maintenance Servicing Rockford

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Anderson Dodge Chrysler Jeep

Anderson Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (815) 315-9647 today to schedule your next appointment.

Our technicians at Anderson Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Dave Hoff
    purchased 2024 Pacifica John was my salesman everything went quick and smooth He even came in on his day off to complete the paperwork John went thru the vehicle with me to show all the features even set my phone up for me Great guy would deal with the them again Thanks John | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Rick C
    Dear Bob (Service Manager), I want to thank you for going above and beyond in fixing our recall defect O2 sensor. Your professionalism and amazing company integrities are highly valued. I am extremely happy to give you a personal 5 start review and tremendously appreciate you in personally handling our recall case and replacing our | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Clausen
    My service was completed on schedule and for the price quoted. Friendly staff and very knowledgeable and helpful. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ William Rayphole
    I was told , "due to being a dealership, you pay the overhead".. I questioned the price of my service and was told this. It was 3 times the amount of a " independent " I was told. We've faithfully brought this vechile there... but no more. I was even charged a fee for a recall that should have been 0 charge | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ Andrea Clifford
    Can't even fix my car right and just kept throwing parts at it and now those parts they put in are bad and I have taken it to other places to fix anderson mistakes out of my pocket and they bent my backing plate. On the side they worked on. I told them every time I picked it up the "noise was never actually gone". Been going on for 2 | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Rice
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★ Joshua Peterson
    Major issue on 2023 crysler pacifica @ 6k miles Got it home. Dead. No start. Towed back to dealer. 12k miles later after road noise got loud. find out no wheel alignment was done when "major issue" was done. And now tires are junk. No accountability. Very poor service and responsibility. DONT BUY CHRYSLER | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ David Sabo
    Great service. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★ Steven
    Hats off for Casey in the service department!! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Dixon
    Customer service was great | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★ Fred Flores
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Porter Kramke
    My husband and I bought a Subaru Outback from Anderson Dodge on July 5th. From the moment we stepped into the showroom we were greeted by the friendly staff. Our salesman Randy immediately put us at ease and not once did we feel like he was pressuring us into making a purchase. He was very friendly and knowledgeable. By the time w | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★ trice love
    Terrible terrible terrible experience | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Lee E
    On 6-3-24 I had my Oil changed on my 2011 Town and Country. My service representative was Kasey. She was courteous and very professional. I am a very detailed person and I appreciated the detail in which Kasey explained my service. The oil change center was reasonably quick as I had two cars in front of me. Thank you Kasey for the ex | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★ Dan Schwandt
    Twice now I've went there to try and get an oil change they say they have an Express lube but yet it's a two-hour wait no way of hell ,no wonder I don't take my vehicles there to get serviced anymore | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Val Christiansen
    Great service. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★ Mario Olivares Olivares
    Very bad service, they made me spend money on parts that my truck did not need and they took too long to deliver it to me, I will never take it again | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Angel dude
    Parts department is very helpful and has reasonable prices | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Troy Sawtelle
    Great car dealer. Duke was so helpful. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★ EngineerMK2004
    They sold me a car that died 5 months later, charged me $200 to tell me it was dead, and overcharged on all maintainance and services while it worked. Then wouldn't discuss any kind of buy back, but told me I could get a few dollars for scrap. They are lazy servicemen and, at best, dishonest salesmen. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Christopher
    | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★ Michael Coleman
    So disrespectful. I called to ask some simple questions and got nothing but attitude. Wouldn’t even attempt to give me any assistance. Told me they had access to the information I was looking for but wasn’t going to waste their time on me. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Zac Mylne
    Blindly bought a used Chrysler 300 from a private seller out of town. It test drove fine, but noticed some issues after I left. Went to Anderson since I wouldn't trust taking it to a non certified dealer. Nate was a great help honestly tremendous. I stalled out at the gas station near Anderson and had to get a tow. I told Nate what p | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Tim Strommer
    Top notch service. They went above and beyond for me today and I have never received service like this at a dealership ever. My service advisor Kasey was amazing about staying in contact and making sure I was well taken care of, service tech did more than I could have asked for and the service manager Bob went out of his way to make | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★ Russell Kutak
    I have a newer Chrysler 300. Had some warranty issues. They wouldnt even look at it unless I dropped it off for at least 1 day. Said too busy doing oil changes and other work. Warranty work gets fit in where it can. I tried to make an appointment. Those are reserved for oil changes and such. So I asked, when is the next open date on | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Koets
    Best dealer around, Talk to Duke, he got me a great deal on a new truck! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Jays Marketing
    Friendly staff and very helpful auto shop manager who is perfect for the job whenever I get an oil change he is very helpful so that makes the overall experience great. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ koollee1234
    A cool car dealership | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★ Sesy Rubio
    I will NEVER recommend this place to anyone. One week into buying a certified vehicle from them it started turning off on me. I took it in that same week just to be told “the sensor doesn’t pick anything up so there’s nothing for us to fix” after 3 months of constant going back and fourth, my warranty expired. Well, after my warranty | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Rosie Posie
    I recently had the pleasure of purchasing a vehicle from ANDERSON CDJR , and I couldn't be happier with my experience. From the moment I walked in, the staff was incredibly personable and clear in their communication. Unlike some other dealerships, I felt like I was doing business with genuine humans, not cutthroat car salesmen. The | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Morse
    | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ LARRY CARPENTER
    Let me just start by saying this was my 4th great purchase from the Anderson Automotive Group. I would like to take a minute & say how great they made me feel on my most recent purchase. I purchased a new ram 3500 from Mike Gardener. He was very polite & paid attention to my needs of what i wanted in a truck. I would also like to th | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Kieth Stupp
    Excellent job | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Greg Schaer
    Sales staff was very helpful. Even though we were just kicking tires. Not quite ready to but that gladiator just yet. | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Julie Bunce
    Trying hard to please I appreciate that | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Julie Bunce
    Ridiculous high prices! 1150 to fix a blinker. Oil changes way more then walmart. 90 for an air filter. Can't make appts but you have to sit and wait for hours! At least walmart you can shop while you wait and it never takes a couple hours | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★ Mikaelson Enterprises LLC.
    It is important in every situation to ask yourself. What part you played in the situation in this particular situation? I take a percentage of responsibility, Due to the fact that we have already been warned by a friend of ours that they were treated unfairly at this location. But nevertheless we gave anderson an opportunity to do ri | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Ginger Martin
    Awesome cars and customer service! Thank you Andersons Dodge! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Gregimus Prime
    This was my first time buying from Anderson Dodge. Keefer was an outstanding salesperson! He listened to my concerns and did everything in his power to make sure that all my questions were answered to my satisfaction. He went out of his way to bring a truck from a different Anderson dealer so that I could test drive it. There was ver | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ VICTOR JOHNSON
    Their Service Dept are Excellent at the service they provide. I wouldn't go anywhere else. Thanks for all the great service and work.... | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Ingelse
    Great employees and service. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ Joe Bonnaroo
    Horrible customer service they can't even replace windshield washer blades.. they put the wrong ones on I found out when it rained I saw the old wiper marks a inch bigger | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ David Johnson
    Had my truck works on and have aftermarket rims. They scratched them during s repair. Lost all trust for this place. I worked hard for my truck and rims not so they can destroy it | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★ Dan Lindboomer
    WARNING. Im left with no option but to do this 2019 ram limited I took my truck for repair and promises they have not fixed or followed through on. They also left bolts out and brackets hanging returning the truck to me as complete so I took pictures. 4 times I've been and 4 times nothing been fixed. I does look like it's been wor | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Adrienne Olson
    Randy and Bob helped us get our new suv! Helped work out every detail and worked with us. Had the car looking perfect when we picked it up. Even texted the next day with an extra set of keys! This is the 3rd car our family has bought at Anderson in the last 3 years. We are all super happy with Andseron and our jeeps, vans, and truck | Read Full Review
    11/9/2023 12:00:00 AM | Google
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