About Mann Chrysler Dodge Jeep FIAT of Richmond
Mann Chrysler Dodge Jeep FIAT of Richmond is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (859) 353-4799 today to schedule your next appointment.
Our technicians at Mann Chrysler Dodge Jeep FIAT of Richmond are ready to help you!
Mann Chrysler Dodge Jeep FIAT of Richmond is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Mann Chrysler Dodge Jeep FIAT of Richmond today at (859) 353-4799 to learn more
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★★★★★ Sandra HunterAlways super nice & very helpful! | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Joann MeltonGreat service very friendly people | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Olivia HamiltonFast, great service. Super nice staff. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Adam ClaypoolePurchased a Pacifica Hybrid from Mann. Second vehicle I've purchased at this lot. It doesn't disappoint. Making the deal was quick and easy. Jake, our salesman, was friendly and personable throughout the experience. Only small issue to even mention was when we dropped the vehicle off a few days later for inspection and detailing, it | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ John GillumGreat customer service, easy and smooth process to get my recall completed. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Sara BorgI had the ABSOLUTE BEST experience at Mann Chrysler in Richmond, KY. I went and test drove a car I liked but was hesitant about and Todd Chaney knows me. He got a car that he KNEW would be perfect for me and is it ever!!! Eric Liebengood and Todd Chaney and the rest of the people there treat you like family. They are my family always | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ James OldhamAlways a great experience with the Mann’s Staff. From the sales floor all the way back to the service department & every department in between. I had an unfortunate event happen to my truck & had to take it to Mann’s without an appointment & they did everything in their power to take care of the repairs without interruption of their | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Sarah BrewerHad my jeep serviced, it was easy and didn't take to long. Great place, kids friendly, nice people | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Mackenzie HouseWe visited several different car lots while shopping for a used vehicle. What really stood out about this lot was our experience with the salesman, Eric. He was really great to work with! He was friendly, knowledgeable, and not pushy. We found a vehicle that we LOVE and for a great price. All other staff we met here were great too. T | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ M. Renae CoxI visited the service department 5/12/2025. The young lady who took care of me, I just can't say enough good about her. She went way above her duty to take care of me. The best I understand by her co-workers she is that way with every customer. With a world that complains about everything, I believe we should give kudos to those who | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ A AMike, and Caleb always have incredible customer service! Thank you for working with my schedule! Thank you so much for your trusted service with my 2014 Ram Promaster . | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Patsy Ann Wheeler/KourtWe have always had the most courteous service. The service dept actually gives service and it’s the best around. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Matt LakesI had an issue with the DEF system in my truck and Mann happened to be the nearest Ram dealership at the time so I was almost forced to stop there or deal with reduced speed in my truck. Never dealing with Mann before I wasn’t sure what to expect but from the minute I walked in I was treated with respect. They told me it would be a | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Thomas MooreJames was awesome! I stopped by to look at a couple of used Jeeps, talked about what I had for trade. I came back two days later with the wife in the trade-in. James remembered the conversation, put us in a couple of Jeeps for test drives and the wife picked one. James did the leg work for finances (painless) and we were in and o | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Rebecca ImranThis dealership was very friendly and helpful! They got me in quickly for my service appointment and even drove me to and from work as a courtesy. They also have someone who knows how to diagnose issues on a hybrid vehicle (which is actually hard to find). Thanks again! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Daniel DerasVery friendly and professional. I will definitely keep going back. Thank you | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Bill LakeThe service department guys are super. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Marleen CastilloI am so happy with customer service and how employees treat customers. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ BeckyHad a lovely experience. We were treated like family. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Sharon HamptonMann’s of Richmond always offers my family great services!! ?? | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ JP ConkwrightBought a new Jeep Wrangler Willy's X. Worked with Jacob Rose. First night we came in right at closing. I exchanged numbers with Jacob and we texted over the next few days to work out the deal, trade in, etc. I travel a lot and having the ability to work this deal without sitting at the table was great. After we got the numbers done, | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Katelyn FowlerNice people, fixed my Jeep in a timely manner. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Melinda SmithIt was a wonderful experience, they listened to me and seemed to know just what I needed they will surely get my business again . I love my 2023 Jeep Compass | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ B ReederExcellent customer service and pricing. Worked me in on a Friday afternoon and got the problem squared away quick. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ PHILLIP PuckettThe people at Manns took care of everything and answered all my questions. They kept me informed on my vehicle problems and how long to fix it. Everyone was very courteous. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Melody JonesEveryone was very professional and knowledgeable. Had a glitch with my repair but Mann Chrysler stepped up and made sure it was corrected and corrected to my satisfaction. I'll definitely go back and recommend them to everyone I know. Refreshing dealership experience. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Scott & Mashonda ReynoldsHIGHLY RECOMMEND! They went above and beyond to make sure I got the deal that I was happy with. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Elihue A BaileyGreat experience all the way around family experience 100 percent satisfied | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Terri HaleService department is always very helpful and get the job done. They also Explain everything to you if there is a problem after you leave they will call you and talk to you. Great job guys. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Martin OdorThis is the best service department in the area. They go far beyond their obligations to assist you. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Luke LeFebvreThe experience was disappointing. When I arrived to drop-off my vehicle the service representative at front desk attempted to dissuade me from having my vehicle driven by an auto mechanic because the diagnostic did not report any issues. I insisted that the vehicle did not sound right and that I would like an auto mechanic to take it | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Vickie CopelandVery helpful & courteous, keep you updated on what's going on, great people! Always try to get your vehicle fixed ASAP if you're waiting on it, just super nice people! | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Tiny ToolsGreat visit for my oil change, so fast and easy and Mike and Travis up front are great to deal with , thank you | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Brian FoleyGreat service and courteous staff. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Tina Cox-LynchGreat service. Mann's Richmond have been great with the purchase of my Ram 2500 and any service I have had. Great place to go! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Patrick FieldsListened to what I was looking for and found something I will keep as long as I can | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Brit KayWonderful, quick, and polite! Great experience! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sean MitchellGreat to work with! Recommend them to anyone | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Bobby GriggsI have traded with Mann Chrysler Dodge for close to threr decades. I continue to trade with them, because the sales staff is friendly and the service department is exemplary. The Service Department is top notch, too. If you need a car in the Madison County area, there is no better place to deal. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Cozette NeeleyGreat service friendly staff always willing to to help | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ David LinkenheldThey take great care in listening to my concerns and servicing my vehicles. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Joshua BowlingWe bought our 2021 Ram 1500 yesterday, thank you Phil for getting us a deal that worked for us. Much appreciated! 10/10 recommend this dealership, we have already decided they will get our business again. Thanks again Phil and Todd | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Todd NortonFrustrated and disappointed. This is now the fourth time I’ve had to bring my Ram 2500 diesel in for the same diesel exhaust issue—and I’ve only owned the truck for a year and a half. Most recently, I dropped my truck off and never heard back. No call to let me know the part was in—I had to call them to follow up. Then I was told t | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Kayley RogersAlways been a good place from my experience. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ JENS CORNERGreat place always treats you like family | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Amy SandersonThe service center is always so nice, efficient, and communicates well. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Donald LunsfordExcellent service most friendly staff there is highly recommend for anyone to take the vehicle there | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Andrew IrwinThey have always treated me good, and helped me when I needed them Would recommend the Service department and the sales team to anyone else. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Dillan LeeEveryone here is so friendly and wonderful to do business with. I highly recommend their dealership! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jonathan UnderwoodWe have taken 2 cars to be serviced for different issues and they stay in great communication letting us know what’s going on and do everything they can to fix it! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ DerekBought a convertible car from them.. took it home 3 days later it rained and flooded the backseat and they wouldn’t do anything about it. Salesman was a great guy but I thought they could do something about it but they didn’t | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Myrena JenningsVery friendly and helpful. They completed the work in a timely fashion—more quickly than I had expected. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Jay WebbService department is always great! Bought my truck at Mann, and all service has been done there. Highly recommend | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Andy DotyWould like to thank Mike and all the guys in service for taking care of me and my truck. Mann of Richmond has a great service team. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Kelsey DunnFirst time visiting this location for service on my vehicle as I recently moved back into the Richmond town area. I had found a number online which actually took me to the Mt. Sterling store. I had no idea until I got there to check in I hadnt booked there but actually booked in Mt. Sterling. It was 4pm on a Friday so I fully expecte | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Kyle CookDropped my Wrangler 4xe off for the 95B recall on the HV battery. It passed the testing and I had my vehicle back in a couple of hours. The process was super smooth. The service staff here have always been courtesy with me now and with past vehicles! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Brittany HeyerIf you go to Mann dodge of Richmond, ask for Eric Liebengood! Eric was super friendly, easy to work with, and very knowledgeable/helpful with the Wagoneer I was purchasing! He answered all of my concerns and helped make the transaction very smooth! | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Sandy DavisA Big Thanks to Mann Chrysler and Phil. My car stopped running and I was in a SUV in no time. Worked out a good deal for my vehicle. I am very happy and will be back again but not for a long time. I love my Sante Fe Sport. Thanks again. | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Vernon StidamsMann is a great place to shop great guys to work with . They go out of their way to see you have a good experience!! | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Dan WhittDo Not take a vehicle to have work done. They charged us 350 for absolutely zero work . They lied and said they did work on my jeep . They lied I have proof. I. A month that they had it . It never moved from this spot.they bold faced lies | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ john McnallyGreat service and cost efficient! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ John BakerMann’s service department is always top notch. Mike and Travis are thorough and put the customer first. I recently had a regular service and software update completed in a timely and efficient manner. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Ray RenfroExcellent and fast service with friendly staff | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ kathy brindleyMade my appointment online, was called the following day to confirm which was great. Dropped my car off, they were ready for me and had no issues. They finished earlier than expected, gave me a call to let me know. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Virginia MinkRick took care of us as always. Mann Chrysler Richmond is the best. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Chad ParkerThe Staff was very easy to work with and very transparent, while giving me my best trade-in value along with making the process about as easy as it could possibly be. Thank you Eric (sales). | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ CARLO NOLANDFound the service dept very honest. I don't know of many dealerships if any that wouldn't have taken advantage instead of helping me with a expensive issue. Hats off to them. I recommend them highly | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Peony FlowerI have no issues with the Mann Chrysler/Jeep, I think they do a fine job for their customers, and THEY get 5 stars. However, I DO have an issue with waiting on parts for very long periods of time! It’s not just once this has happened. Maybe it’s a general supply chain issue, but it’s very frustrating that this is a constant with Jeep | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Anthony ColeAlways a great place nice people easy to get things done | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Kyle IsaacsAlways take care of me in a prompt and friendly manner. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Sue RhodusI was in need of service relating to my engine failure to start. Travis in the service department listened to my complaints and kept me informed to get me back on the road. I have been a customer for several years in purchasing and service of vehicles. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Michael FalsettiTo the point. No unnecessary back and forth. Decent. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Robert WallaceJames helped my son get his first Wrangler, so I knew he would be the person to call when I was in the market for a new Ram truck. He treated me with respect and courtesy through the shopping process and most important he was honest. I value his honesty and integrity (and there's not enough of that in the car world these days) and I | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ kendall billiotGreat experience and good customer service! Never had any problems and looking forward to always going back for service here | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ DeniseWent Mann’s for safety recall for my Ram truck, they did the recall and rotated tires in no time, kudos to the service department! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Jimmy LoftonHad my oil changed in two cars service is fast friendly and a great price I won't go any where else | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Desiree SimpsonAmazing service !! We were in an out in 2 hours . Hagan is the one to go to for any vehicle, he was very helpful. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Marion FarthingService was top notch, just thought 400$ for a replacement key was expensive but the fixed the recall on truck as well so was very happy that | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Amanda JonesWe had to have the heating core replaced in our car. They were very nice and informative. An got it in and out in a timely manner. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Robert SewellManns Richmond has a awesome service department. They keep our 2 jeeps serviced without any issues. Great job. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Atriox2004Staff are always friendly and helpful. There are many knowledgeable people there that seek to offer the best service they can and truly get you the most bang for your buck. I highly recommend going for all your vehicle needs. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Julie GilbertI accidentally made an appointment with a different Mann Chrysler To have my Jeep evaluated for a Vibration. I was surprised to show up and find out that I did not have an appointment in Richmond that day. They Got me in right away without an appointment. I had driven a long way and I was so appreciative thank you all so much. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ lasondra gibbonsVery nice people, quick and easy process. They worked with me and got me on the road with a beautiful Jeep. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Karen L SimpsonDonald and Cody were great to work with! Both went out of their way to make my trade easy with no stress! | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ RobVery professional and knowledgeable team. They provided options based on safety not prices. I left there satisfied with the services and more educated about my vehicle. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Jamie LinkGreat service by the whole team and Hunter did a great job with helping me. Very positive experience. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Jerry KnowlesMann does a great job of explaining everything in detail, every step of the way, both in sales and in the service dept. Been trusting this dealership and staff for years and will continue to do so for years to come! Thank you John in finance and Travis and your staff in service, for going to bat for me in taking care of my recent rep | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Patricia BabkaGreat place to do business. They are the friendliest people to do business with. Very efficient. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Mark LaneVery helpful and efficient. Answered questions I had and backed it up with action. I feel they helped me anyway they could. A+! Cody and Donald are second to none. Highly recommend | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ James CoffeyPeople was great , my salesman Rick was awesome, great service would recommend to others this was my 2nd vehicle purchase from them will go back again ,I would recommend to other’s | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Daniel HardinExcellent service, very friendly and fast | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Vickie CopelandVery helpful & courteous, keep you updated on what's going on, great people! | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Brandon ClarkI took my 2018 ram 3500 6.7 in for service exhaust and flashing check engine light.they performed a recall and charged me an hour labor.the service manager called me and said he thought my def fluid froze and is good to go.i go pick up and check engine light flashes immediately. So I had to leave truck again.the service manager said | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Drew StevensonExcellent experience. The service technician went above and beyond to make my service needs resolved promptly and thoroughly, the office staff was professional and informative, and the coffee was appreciated! It's always a pleasure! | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ john parkhurstVery ethical and honest dealership. If you are looking for a great experience with customer focus, ask for Todd! We will be back! Thank you again Todd! | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Vicki MorganThe only place I will take my vehicle for service. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Bobby GriggsI have traded with Mann Chrysler Dodge for close to two decades. I continue to trade with them, because the sales staff is friendly and the service department is exemplary. If you need a car in the Madison County area, there is no better place to deal. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Paula AkersHad to have my front collision sensor reset and while they had it, they fixed the recall problem. Thank you so much | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Kevin MontgomeryI had a great shopping experience with Eric. I came in knowing exactly what I wanted and they were very willing to help. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Dr SippleThis place was amazing!! Loved the experience and service. I will always use Mann Chrysler in Richmond Ky. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Tara SnareyFast friendly and easy to get service. Good value too but it’s the service folks who make me feel valued and appreciated and why I come back. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Lou KasitzThe people at Mann are friendly and very knowledgeable about what they do. Service was great and fast. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Robert SmithGreat service, had an electrical problem with my husbands truck, Mann kept me informed of the progress since it was a difficult fix. Very pleased! Even as I was picking up the truck they noticed that the tires were a little low so they fixed that before I left. Thanks Mann, I would recommend you to anyone needing service. Janet Sm | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Janetta FowlerHad my oil changed yesterday and the guys in the service department found a few things that needed to be fixed they called me each step of the way. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Robert “Moose” BusheyMy 2020 RAM 2500, went into limp mode while traveling in KY. We arrived just after they opened. I believe the service manager name was Travis? (Sorry, if that's not correct) They immediately checked the codes and had to wait a few minutes for the diesel tech to get there. We were ready to go and back on the road by 10am. I'm appr | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Carl BengeTook 2014 Grand Cherokee for service. Service folks helped me out by working into busy schedule. Very satisfied with service | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Ray Lynn LeeFriendly service quick, also didn’t try to sell me a bunch of extra things I didn’t need. Best oil change in town! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Douglas RayburnGreat people to work with. I’m not going to say they have the best prices because I honestly don’t know but I will say that I went to them and then went to another dealership just to get jerked around and not told the truth about things but at Mann they were straight up with us and honest so we bought the jeep from them the other dea | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Karen WoodsMann Chrysler Dodge service department was very helpful. Thank you for working on my car. You all did a good job. I will be bringing my car to you from now on. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Derek MinkI worked with James and Donald they were awesome to work with would definitely recommend seeing them if you need a vehicle they will hook a brother up. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Scott OsakHad a good experience and staff was very friendly and knowledgeable.My salesman Eric was great,even went and found me want Jeep I wanted from another Mann dealership.I would recommend Mann as my dealer of choice. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Diane FleetI needed a replacement key for my Fiat. Everyone was very nice and friendly and took time looking up a few small replacement parts I was looking for. My only minor issue was they didn't call when my key came in but it's my key, so my responsibility to follow up too. I also thought when I paid for key it would include programming cha | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ lvgaddAlways very professional and informative about my vehicle repairs. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ David GregoryVery professional, they are respectful of time. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Amy CoxPricing for service to high. Especially when the fix and diagnostic variable is quick and easy. People are nice though. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Jim AzbillFirst class experience, engaged with all levels of sales, finance, and shop | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Philip JacobsI thank the good folks in the Service Department at Mann in Richmond, KY for their timely repair of my vehicle. The technician identified my powertrain problem and the Service Management found it was covered under my extended powertrain warranty. The replacement part arrived quickly and the repair did not take very long to complete. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Cleveland JoynerCould not make it myself my wife took it and was very satisfied with the friendless and service | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Jerry PlummerPeople are friendly. They got me in and out in a very reasonable amount of time. Had a headlight replace and an oil change on my ecodiesel. Would definitely recommend them. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Ashley RembertMann Chrysler is like a having a home with a dealership! They always take good care of me, find the right solution for my vehicles! You won't find a better place in Richmond ky | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ William WilloughbyOil change was fast and as expected. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Elizabeth PriceMike and all the guys in service were the bomdigity of shops. They worked hard to get my truck fixed and also found other items that need repairs. They are very precessional and very good at what they do. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Kay HartmanExtremely helpful and courteous. Found a great vehicle at a great price. Rick H. and everyone else were extremely patient and kind, very grateful to them all for their help. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ M.D. FleenerI did not buy a car from Mann, however, I did get my Jeep serviced. Very nice and professional staff. Didn’t try and up-sale any services to me and was under an hour and a half and that included a 21 point inspection. Nice experience. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Sim Samurai (Sim Samurai)Worked with Rick Hendrickson to get me into a new Dodge Hornet for a great closing price. We had a unique situation with our trade in and Rick was patient and even fed my wife and I some amazing deer sausage and cheese of his while we waited. Will def be back for other auto purchases going forward! Thank you Rick Hendrickson and t | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Ethan LakeHad what I was looking for and gave me a great deal for both the new vehicle and my trade in. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ MDR SFCOnce again, the service department at this dealership is above reproach and exceeds expectations. An impressive visit today that emulated my first visit here for routine maintenance and recall repair. I can’t emphasize enough the importance of having your vehicle serviced here. Having a reliable and professional team that genuinely c | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Adam HoltQuick and easy, 100% satisfied with the deal I was given | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Austin ManessGaslight you and keep h there for hours while they look for the vehicle then not let you even hardly look at it before pressing you to buy & won’t give you a refund . Every car is overpriced | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Felicia GloverI’ve had nothing but great experiences! They even made sure my Jeep was warmed up when I picked it up after an oil change. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ ty burgeAlways fast and professional. I always take my vehicle here for maintenance. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ jeff westThe folks at Mann Richmond are the best at not only serving your vehicle, they are great from the front/back door til the nice ladies who check you out,take your money and make you smile. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Khanlun BaileyMade a deal 3 weeks later they called me saying there’s issues with loan trying to change the deal and charge me more so we paid it out in cash and will not be doing business here again very bad business and pretty unfortunate | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Jeremy SayreThey did a great job of taking care of me and my vehicle!! Mike from the service department went above and beyond to get a part covered under warranty and I really appreciate that kind of dedication to his customers!! | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Tina HammondsThe staff was very friendly and helpful. They explained everything that I didn't understand. They got me in and out in no time. I highly recommend them when you need repairs. Thank you Mann Chrysler Dodge and Jeep and Ram! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Colleen ForknerI haven't had any dealings with the sales dept, but the service dept is great. I have been driving jeeps for many years and have lived in 4 different states before.moving to Berea. Mann Chrysler has the best service dept I have ever worked with | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Heather MayhornJames was great to work with. He had the deal done, car cleaned, and a full tank before we got there. We were in and out in about an hour. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ CutthroatWhen I told Caleb in service I was a disabled Vet and my only vehicle was down due major coolant leak (warranty covered leaking involving a known recall issue) he didn't hesitate in looking at my jeep and getting me on the road ASAP! Thank you! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Betty LarrisonFixed my issue very promptly and had my vehicle back same day | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Lee AnglinAlways courteous and never takes longer than should be expected.Very satisfied!!!! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Sharon K OBanionI brought my 2004 Dakota in to have the dash lights replaced. I could not longer see the fuel gauge or speedometer. They took off the dash cover and replaced all the light bulbs. I know this took time. It was completed at a fairly reasonable price. Now I can see my dash gauges. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Joey ChattelleService Team at Richmond, KY Dodge MANN are amazing ?? | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Jerry GrayFriendly helpful service department. Mechanics did a great job with repair. | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ James AardemaStaff communicated very well through entire process | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Steve RhodusGreat service as always! In and out in a short time! | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ bud koenigMike was very helpful and kept me informed on what was going on and what they were thinking about the battery and charging system. Mike stayed late to get the warranty approved and had the Compass ready for me the next day. The only thing that keeps this from being a five star review is no loaner car. I know other dealers have them a | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Carl BengeTook 2014 Grand Cherokee for service. Service folks helped me well! Very satisfied with service | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Leigh B. SorrellHave had great service last 2 times… thank you to Mike and Ryan | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Bill LakeThe service department guys are super. They saw to it that my jeep was in good running order. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Richard McDowellWork was done when promised and seems to have fixed the problem | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ John AnthonyI'm holding off on a full review till the end of the week and see how my situation plays out and then I will give a full review | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ John SimsExcellent service! I traded in my old jeep for a newer vehicle. The salesman Rick did an excellent job ensuring that I got top dollar for my trade in and got for me exactly what I needed. I highly recommend if you’re looking for a new ride in Richmond | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Claudia HollandJust want to start off saying that this is the WORST CAR DEALERSHIP IN RICHMOND!! I would love for them to respond tryna argue with me on this ?????? I bought a used 2012 Dodge Durango from them in September of 2023. I was 3 months pregnant at the time and looking for a RELIABLE family car. Let me just say that the moment I got the car | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ HannahThe ladies in the office are hard working and helped with my every need. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ J WThey will pre approve you for a car and waste days of your time before telling you you're not actually approved. | Read Full Review6/15/2024 12:00:00 AM | Google
