495 Chrysler Jeep Dodge, Inc.

★★★★★ maryannec9

Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership | Read Full Review

9/21/2023 12:00:00 AM | DealerRater

★★★★★ anthony courtois

Extremely helpful and easy to work with | Read Full Review

9/19/2023 12:00:00 AM | Google

★★★★★ Susan Hoag

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9/19/2023 12:00:00 AM | Google

★★★★★ Whhjr1959

Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. | Read Full Review

9/18/2023 12:00:00 AM | DealerRater

★★★★★ Bret Miller

Great communications and they did a great job | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Kyle Bordenca

Typical sales. Friendly, but something seemed off with the rep i dealt with. To quick to make a sale but not willing to completely listen. I walked because what i was looking for wasnt there and not willing to budge. I know autos as well as sales myself. But if tbey reslly wanted the sale the #s would have been where i needed them no | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ pad256

The sales and service are impeccable. They go above and beyond expectations every time. I find there services to be very competitively priced compared to local oil change chains, as for tire rotation look elsewhere $40 I think is to high for this service. They look though any potential warranty issues or recalls to keep me up and run | Read Full Review

9/16/2023 12:00:00 AM | Google

★★★★★ Meredith Ward

Highly recommend for all of your car needs. Bill was fantastic - polite and responsive and very knowledgeable. He went above and beyond. Thank you!! | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ S Martin

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9/15/2023 12:00:00 AM | Google

★★★★★ Christine Lowe

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9/15/2023 12:00:00 AM | Google

★★★★★ Paul Dachsteiner

Great experience. Bill was factual, honest and just a nice guy. | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ Nancy Aspell

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9/13/2023 12:00:00 AM | Google

★★★★★ Mike Felix

Very good workmanship and professionalism. The job was done accurately quickly and the problem was diagnosed correctly. | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Rich Christopher

Extremely fast service! | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Dominic Jolly

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9/13/2023 12:00:00 AM | Google

★★★★★ 1 12

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9/11/2023 12:00:00 AM | Google

★★★★★ Tom B

Beware of price gouging in service department. I went in for a routine oil change and I wound up with a $1,000 bill. While I did need new brake pads and rotors, the service advisor inflated the price severely. I should have shopped around, but I felt pressured. I tried some negotiation about the price, without much success. Usually t | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Matt Tiano

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9/9/2023 12:00:00 AM | Google

★★★★★ Caitlyn Armano

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9/9/2023 12:00:00 AM | Google

★★★★★ Jbaiz0423

Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemail | Read Full Review

9/9/2023 12:00:00 AM | DealerRater

★★★★★ Neder Lima

The service was good, but the sales man was the greatest. He was very helpful, friendly and l feel like l know him a long time already. Read to answer all my questions and taking care of what I need. It was quick and very smooth the pursuit of this vehicle. Thank you guys! | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Karen O'Dea

Great experience. Highly recommend them! | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Tayler Poist

Such a wonderful and efficient experience with 495 Jeep. I absolutely love my new Jeep & they made it such an easy and smooth process. | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ M.b.hicks

Stopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. | Read Full Review

9/6/2023 12:00:00 AM | DealerRater

★★★★★ Dean Ayotte

The service department did a great job communicating with me during a recent recall service. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Nadine Cunningham

Excellent service for my 2016 Jeep Wrangler! I used the after-hours drop off bin and was contacted by the service representative within 36 hours. I dropped my car off on a Monday night and the service was done by end of the day Thursday. They even vacuumed the interior and gave the outside a wash! My Jeep is in much better condition | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ ebishop

Super pleasant service in both the Service and Parts departments. They also worked with me to get emergency service done on my vehicle right before Labor Day weekend. They were a blessing. | Read Full Review

9/2/2023 12:00:00 AM | DealerRater

★★★★★ LMARTENS2030

I went to change my oil in Odessa Texas and mr Walker was great you need more people like him my can was done in no time so thank you Laurie Martens | Read Full Review

8/31/2023 12:00:00 AM | DealerRater

★★★★★ Anthony Fedoce

Honestly the quickest & easiest experience I had at a dealership getting my truck serviced. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Willy 157

Best dealer ???? | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Gino Tracanna

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8/31/2023 12:00:00 AM | Google

★★★★★ Dary Carpio

Excellent service. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Paul Tully

I needed AC service and I was told it would be over 3K to fix before even being looked at by a technician. When the technician did look, he wasn’t able to determine the root cause and offered to charge the AC system for over $600 and “hope for the best” OR pay around $600 to have the dashboard removed so they could further troublesho | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Michael Jarvis

Speedy clean service. They even washed my car Ask for Mike in service 10/10 | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ mirian chalas

Amazing Experience!!! | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Paul Covino Jr.

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8/30/2023 12:00:00 AM | Google

★★★★★ Brandon Rhymer

Fantastic experience! I was able to come in find the truck I wanted and get everything done with no issues in record time. Thank you to Kyle and Mo for squaring away my family with our ideal new truck! | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Sarah Nolan

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8/30/2023 12:00:00 AM | Google

★★★★★ Shanna Thompson

My car needed a bunch of repairs this year. They did a great job! Such a difference. Many thanks! | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Justin Mead

RJ and the rest of the team at 495 Chrysler Jeep Dodge Ram were incredible to work with. We came in with a 3 year old and 1 year old who were running all over the sales floor and into offices, and the staff just smiled and laughed and danced with them while we tried to wrangle them together. The sales process itself was smooth and f | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Valerie Nicholas

I thought what I had done got done in a timely manner-no complaints. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Sandra Shapiro

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8/29/2023 12:00:00 AM | Google

★★★★★ Skyler Rydberg

Although there were some issues getting the updates installed for my recall service, the team was attentive communicative and flexible supporting my needs around a courtesy car. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Reid Larson

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8/29/2023 12:00:00 AM | Google

★★★★★ Olivia Terrazzano

I came in not expecting to walk away with a new vehicle, but my entire experience with 495 Chrysler was excellent, especially the customer service of the salesman, RJ. I couldn’t be more ecstatic about my new Jeep! Rj went out of his way to get my new car delivered. 10/10 experience! | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Elliott Hewitt

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8/28/2023 12:00:00 AM | Google

★★★★★ Jennifer Toomajanian

Everyone was nice and helpful | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ Donna

Waiting are very clean. Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in that position. I had a coupon that I gave to the cashier when I checked out. She mentioned that this should’ve gone to my check in person however, there was no sign | Read Full Review

8/27/2023 12:00:00 AM | DealerRater

★★★★★ Claudiney Santos

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8/26/2023 12:00:00 AM | Google

★★★★★ Paul LeBlanc

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8/26/2023 12:00:00 AM | Google

★★★★★ James Chisholm

Kyle and the managers were great! They made my purchase fast and easy. I had been a client of the BIG competitor for years but will be referring my friends and family to 495! Thanks Kyle, John and Rick! | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Jen Dignan

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8/26/2023 12:00:00 AM | Google

★★★★★ RUBENS Deoliveira

Great dealership! The service department is awesome from setting up a visit to guys in the shop. They are fast and honest. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ Stephanie Bosak

Larry was great to work with and made the process easy and relaxed! He did a great job walking us through everything and delivered when promised. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Carol Lafortune

Worst customer service in the service dept they do not at all communicate with you.vehicle was supposed to be done in the evening not finished until the next afternoon General manager was absolutely rude and doesn't care about customers satisfaction DO NOT BRING YOUR VEHICLE HERE | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Olivia Piso

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8/22/2023 12:00:00 AM | Google

★★★★★ Bob Giara

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8/22/2023 12:00:00 AM | Google

★★★★★ Stefanie Haywood

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8/22/2023 12:00:00 AM | Google

★★★★★ Bethany Beck

Great experience buying a new car. Update: service dept isn’t great. Hard to get a hold of, discussed this with them already and they still sent me a link for a review. Bad idea on their behalf. Went in for an oil change/ tire rotation and then realized after service my lane sense is no longer working. Was told it couldn’t possibly b | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Jeffrey Guimond

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8/21/2023 12:00:00 AM | Google

★★★★★ Billy Lannan

Nice facility, knowledgeable and friendly. | Read Full Review

8/21/2023 12:00:00 AM | Google

★★★★★ Kevin French

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8/20/2023 12:00:00 AM | Google

★★★★★ A-A Ron

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8/19/2023 12:00:00 AM | Google

★★★★★ Jon Burke

Fantastic people. Everyone was happy to help me get what I was looking for. After seeing a jeep on their website I called and was told it was available I went down to their dealership. I walked in and was greeted by Phil. He went and got the details on the car I asked on and unfortunately between me calling and getting down there som | Read Full Review

8/19/2023 12:00:00 AM | Google

★★★★★ Michael Decristoforo

Call updates on repairs | Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Rhonda Sevastis

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8/18/2023 12:00:00 AM | Google

★★★★★ Jose Alberto Reyes Ozuna

The best | Read Full Review

8/16/2023 12:00:00 AM | Google

★★★★★ John Ragosa

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8/15/2023 12:00:00 AM | Google

★★★★★ Dan Brodeur

The GM and sales group were very helpful. It was quick and painless. I would highly recommend. Shah and RJ were great. | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ david duffin

Wonderful people Mike makes it very pleasant with service, highly recommended | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ Adam Nappa

Great experience. Would recommend! | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ Molly Brown

I highly recommend 495 . I recently has an experience where they went above and beyond all customer service expectations . | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ Samantha Hynes

Friendly dealers and a quick experience! Love love love my new Jeep! | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ Nhung Nguyen

The service department for this dealership is really bad. The service advisor wouldn't return your call. They wouldn't communicate with you about your vehicle. MY van have sat there for about a week now and they haven't look at it yet. this place is a ZERO Star for me. | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Alexis Viering

Great experience, quick process had my car in 3 days! Thanks to 495 jeep | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ kristin dickinson

Great service!!!! Ray had me in and out in less than an hour for routine maintenence. | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Robert Terrazzano

Absolutely ?? % customer satisfaction! Rj called me to check in for the last 3 months, never forgot what I wanted in a truck.. and shaw just gets thing done! Whether your a new customer or an old customer! Thanks you!!! | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Ellen Vig

The service department does good work, when they eventually work on your vehicle. The bad news is that even though they have all the parts and you have a confirmed appointment, your vehicle may sit on their lot for a week before they get around to doing anything with it. And don't count on the service reps answering the phone or retu | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Yianni Time617

I want to start out by saying how amazing Ray from the service department is and the owner of the 495 dealership they went out of their way to help me after Valvoline oil messed up my oil filter, housing. Valvoline sent me to Jeep dealership, knowing that they screwed up and then after they tried to say that it’s 495 jeep dealership | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Don Supernor

Always great service. Michael Glover in service is great and Always helpful explaining the issue with the vehicle.. | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ Sean Favreau

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8/9/2023 12:00:00 AM | Google

★★★★★ Christen DeMont

Argenis was such a great help. He listened to what I wanted and where I wanted to be and made it happen. The team was great from start to finish! | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ Michael Schena

Michael, Dave and Shawn. Thank you so much for your help with servicing our vehicles. | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ Seila Klot

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8/9/2023 12:00:00 AM | Google

★★★★★ Patrick Hanson

My rep was ray. and he was polite and told me how long it would take and informed me what my jeep was in need of, and it was done and ready at the time he told me. Very happy with my service. | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ Lori-Ann Blair

Service Manager Ray Arocho is a true professional. He listened to my concerns and worked diligently to resolve the issues. I am pleased to say that 495 Jeep will continue to be my go to dealership for all my sales and service needs. Thank you ?? | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Brian B.

After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Jaime Campos

Billy was very attentive and great to work with in Sales. He was very knowledgeable and was there ato guide us but was never pushy. Overall just a nice guy. | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Guillermo Alvarez

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8/3/2023 12:00:00 AM | Google

★★★★★ L.A. Richard

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8/3/2023 12:00:00 AM | Google

★★★★★ Lisa Campo

Professional, timely, efficient. My family and I have purchased numerals vehicles from 495 and will continue to do so. | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Erika Virella

Ray went above and beyond! I was in and out in minutes for my oil change!! | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Zach

Great experience purchasing my 2023 Ram 2500 6.7L | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Brian B.

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7/31/2023 12:00:00 AM | Google

★★★★★ Joseph Ferris

The process could not have been better from start to finish. | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ John Cohan

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7/30/2023 12:00:00 AM | Google

★★★★★ JoAnn

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7/30/2023 12:00:00 AM | Google

★★★★★ paul.bailey2

Worth the trip to Lowell. Great people to work with. Glad we made the trip. | Read Full Review

7/30/2023 12:00:00 AM | DealerRater

★★★★★ Bachmanshop

Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah | Read Full Review

7/28/2023 12:00:00 AM | DealerRater

★★★★★ grldleblanc

As always, service at 495 Dodge was professional and thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throughout. | Read Full Review

7/28/2023 12:00:00 AM | DealerRater

★★★★★ Michael Cafarelli

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7/28/2023 12:00:00 AM | Google

★★★★★ Laurie Myers

I have been a loyal customer since 2007 and have never had a bad experience. Most recently, I had the pleasure of working with Ray Jr. in the Service Department, he was professional, courteous, and went above and beyond. Thank you 495 Chrysler Jeep Dodge Ram, and a big shout out to Ray and Ray Jr. in the Service Department! #happ | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Steve R

Fast and courteous service. Great communication | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ rPatrick Sheehy

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7/26/2023 12:00:00 AM | Google

★★★★★ Brian McSweeney

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7/26/2023 12:00:00 AM | Google

★★★★★ Ashley.gouveia

Squeezed me in for an oil change last minute. So thankful and even got a car wash! | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ Gary_chandonnet

Always professional and courteous, providing accurate information and fair deals Have been doing business with them for several years | Read Full Review

7/25/2023 12:00:00 AM | DealerRater

★★★★★ Steve

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7/24/2023 12:00:00 AM | Google

★★★★★ Danielle Quercia

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7/23/2023 12:00:00 AM | Google

★★★★★ Seanb1010

495 dodge has been great. My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service department has been great with time lines and accommodating when something has gone wrong. | Read Full Review

7/22/2023 12:00:00 AM | DealerRater

★★★★★ Dan Ziniti

Quick and effective. Ray was very helpful. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Kim Duggan

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7/20/2023 12:00:00 AM | Google

★★★★★ Nathan Rose

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7/20/2023 12:00:00 AM | Google

★★★★★ Luciano Taveras

Service was faster than expected. Easy way to set-up everything. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Debra Owen

We love it here, they really make you feel apart of their family. We have bought all our vehicles here and we wont buy anywhere else. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Cmyarrow

Best experience buying a car. Very professional staff especially salesman would highly recommend this dealership. | Read Full Review

7/20/2023 12:00:00 AM | DealerRater

★★★★★ Cmyarrow

Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! | Read Full Review

7/20/2023 12:00:00 AM | DealerRater

★★★★★ cspos824

Great people great service! Always a pleasure to deal with. A wonderful purchase from start to finish. | Read Full Review

7/20/2023 12:00:00 AM | DealerRater

★★★★★ Wile Coyote

Low pressure sales. Had the used vehicle I was looking for. No haggling. Price is the price here and according to Edmunds it was a good price. Sales rep was helpful and professional. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Thomas Follett

Surprised that your sales people would show a vehicle that you don’t have the title in hand. Also surprised that communication between the sales people and the service department has some miscommunication. Despite these minor issues, I am very pleased with the vehicle that I purchased. Your financial associate was very accommodating | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Stephen A HALL

I can’t say enough good things about the at 495 Chrysler Jeep Dodge Ram. The he service was great the staff outstanding. The only reason for a 4 rating is no substitute transportation was offered. My vehicle was in for a Factory recall for two days. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Chris Reppucci

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7/18/2023 12:00:00 AM | Google

★★★★★ Jay Dienes

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7/18/2023 12:00:00 AM | Google

★★★★★ Ashley Peterson

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7/17/2023 12:00:00 AM | Google

★★★★★ Ella Roe

We had a great experience at 495 Jeep purchasing our new Cherokee. Shah and James were a pleasure to work with and James was able to answer all of our questions. He was also very proactive contacting me when the car was ready, even to the point of having the car running when I arrived. I would definitely purchase my next Jeep here an | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Earl60

I had my Jeep serviced there. The people were very nice. They did a great job. Would highly recommend. | Read Full Review

7/15/2023 12:00:00 AM | DealerRater

★★★★★ Jackie

My jeep needed an oil change and windshield wipers changed. Service team was great and it was done in no time. Would have been 5 stars but it took scheduling online and 3 phone calls to get someone to confirm an appt. No one in the service dept. ever answers the phone or called me back, I had to call back several times. | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ MARK BONACCI

Awesome experience from beginning to end!!! | Read Full Review

7/14/2023 12:00:00 AM | Google

★★★★★ Chris Tierney

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7/14/2023 12:00:00 AM | Google

★★★★★ Doug

I just purchased my fourth vehicle from 495 Jeep which in itself says something. Ownership takes great pride in all aspects of the dealership from its spotless showroom and comfortable service waiting room to a sales staff that is friendly and knowledgeable. Everyone has their own take on service so I can only speak for myself. Like | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ dougfinnegan

Amazing. Mike from Service along with Ray Senior provided exceptional service in all aspects of my visit. I couldn’t be happier. | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ kari kay

Came here to get my tire fixed and it was such a smooth and fast process! All thanks to Mike for his friendly and knowledgeable service. Will be coming here for all my jeep needs from now on | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Christina Reid

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7/10/2023 12:00:00 AM | Google

★★★★★ Dylan Herrick

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7/8/2023 12:00:00 AM | Google

★★★★★ M.G. Mourad

I didn’t purchase my jeep from them but I always service my jeep there. They’re the best when it comes to quality of service and customer service. Whether it’s the service manager or the technicians, they’re all nice and willing to listen and offer help when you needed. I recommend service your Chrysler / Jeep / Dodge there. | Read Full Review

7/7/2023 12:00:00 AM | Google

★★★★★ Frank Ventresca

Once again this place is a disgrace. Made an appointment for an oil change because I had a coupon. The coupon says oil change , tire rotation and new wiper blades for 99 dollars. When the car was done the bill was double. The coupon doesn’t cover but 5 quarts of oil I needed 6. And I got charged 30 dollars for my rear wiper blade ne | Read Full Review

7/7/2023 12:00:00 AM | Google

★★★★★ John Vellardita

Don’t know I was not the John vellardita which was there. You keep confusing me with my son John Anthony vellardita to whom service rendered on the Jeep compass | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Bill Tierney

I went in on a busy Saturday morning without out an appointment for the state inspection sticker and I was out of there in 30 minutes.Thanks | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Pocah Uralie Jean

Good job | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Kwan Cheung

They are friendly, patiently to answer all the questions. | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Marcus Doby

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7/4/2023 12:00:00 AM | Google

★★★★★ Allen Peluso

Excellent Service | Read Full Review

7/3/2023 12:00:00 AM | Google

★★★★★ James Leary

I bought my Jeep Grand Cherokee in April couldn’t be happier with the care and patience the salesman had. About 4 weeks later a pesky rodent made its way up under my hood and chewed a bunch of wires. Mike the service tech went above and beyond to fix my jeep. Will always recommend 495 Jeep to friends and family! | Read Full Review

7/3/2023 12:00:00 AM | Google

★★★★★ Rick Weber

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7/3/2023 12:00:00 AM | Google

★★★★★ Lee Emerson

Had 0830 appointment and vehicle was not completed till after10am. Also, never used to have issues getting a hold of service and now it is very difficult. Either no one answers or if I leave a voice mail I either never get a call back or it takes atleast 4 days before I get a response back. I am not satisfied with this and have purch | Read Full Review

7/3/2023 12:00:00 AM | Google

★★★★★ Alexis Gonzalez

Staff was rude for the most part. I called to check the status of my vehicle and was informed someone supposedly spoke with me and gave instructions I wasn’t even aware. 0 customer service wouldn’t recommend. | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Charles Hallock

| Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ Fabian Guerra

El servicio es ágil y rápido. El personal es muy amable. | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ pssmith673

Thanks for completing the recall and solving the intermittent problem with the dash lights and radio going black. Job well done guys! | Read Full Review

6/30/2023 12:00:00 AM | DealerRater

★★★★★ Glynn_molly

I had the greatest experience buying my new Jeep Grand Cherokee! Phil was salesman and he was extremely knowledgeable and made my car buying experience a breeze! | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ Pauline Greene

All five stars. Ray listened carefully to my issues and called me before they did any work. Everyone here treated me respectfully and with a friendly attitude. My Jeep feels like a new car now. As with any car repairs it was expensive but not more than anywhere else and these guys got the job done right. | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Derek Winn

I think it was a bad move to charge a customer for an oil change when they have to take the engine apart anyways and have to replace the oil. I had 50% life left in my oil before I went there and I shouldn't have been grandfathered in seeing that they had to take the engine apart to fix the problem anyways just gave me a bad taste in | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Alannah O'Connell

Great service! Worked with Ray who was amazing! He got me into a loaner car almost immediately and kept me up to date every day with what was going on with my car. My car has literally never run better! Would definitely recommend this dealership! | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Dave Copson

Delivery was scheduled for 930am of my new Jeep. The salesman dropped the ball as it wasn’t cleaned and ready for delivery. It arrived 1 hour and 45 minutes late. The entire inside on the dashboard, seats and rear had little white lint on them, there was a mud smudge on the passenger side door sill, 2 x 1,5 inches of green tape ne | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Baxter Chism

I made an appointment online to have my vehicle serviced yesterday for 9:15 AM this morning. I showed up at the designated time and they did not see my appointment. The gentleman helping me there were 20 appointments ahead of me and implied it would have been better to call. When I told him I would seek service elsewhere he replied w | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Nelson Blake

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6/27/2023 12:00:00 AM | Google

★★★★★ Rick Glynn

Outstanding, Phil our Sales Rwp was knowledgeable and very personal...a fantastic experience like it should be..... | Read Full Review

6/27/2023 12:00:00 AM | Google

★★★★★ amanda cavanaugh

This was my second time leasing from 495 and working with Bill. I highly recommend. I was a painful customer who went there without a plan - test drove numerous vehicles, and Bill was great. He was super patient, helpful and knowledgeable. Thanks Bill and 495!!! | Read Full Review

6/27/2023 12:00:00 AM | Google

★★★★★ Victory Hunters

I love My new RAM Truck!! And the Dealer and Customer Service is Top Notch! I will buy My next New Truck There! Thank You | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Caitlyn Hastie

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6/25/2023 12:00:00 AM | Google

★★★★★ Lynn Oppenheim

Great service. Waiting area is so clean and inviting. Lots of snacks. | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ G Lambert

Excellent service, clean waiting room | Read Full Review

6/22/2023 12:00:00 AM | Google

★★★★★ Jeremy Cohen

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6/22/2023 12:00:00 AM | Google

★★★★★ Khmerboyz2180

The best dealer in town ?? good business Good friendly Good service Good salesman Best place | Read Full Review

6/22/2023 12:00:00 AM | DealerRater

★★★★★ wesolowskig

Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ wesolowskig

Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ Cathy Davis

Thank you for the customer service in the Service area. Ray kept me up to date on everything. Thanks for a great job Ray! | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Tom Byron

Service was very good! Took me in without an appointment! | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Pattersf

Very professional. Great service recommendations. All work performed quickly and cleanly and everyone was very upbeat and friendly | Read Full Review

6/16/2023 12:00:00 AM | DealerRater

★★★★★ Michael Longo

Third vehicle - 4th transaction I have done with 495 Jeep. They have all been easy, great and fair. Bill Tierney and Jack DiPietro are the best. Highly recommend doing business with this Dealership. | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Brandon Conley

Service was really good and the service writers where amazing and so Professional | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Boriana Pelovska

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6/14/2023 12:00:00 AM | Google

★★★★★ Sara Vr

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6/14/2023 12:00:00 AM | Google

★★★★★ Jonathan Betancur

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6/14/2023 12:00:00 AM | Google

★★★★★ Donald Kelsey

Very professional I knew what I wanted and where I needed to be price wise they made it happen | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Chris Hughes

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6/14/2023 12:00:00 AM | Google

★★★★★ Rolling Stone

I have purchased vehicles in the past from this dealership so when I bought another Jeep, I returned to the dealership because of their reputation. They still continue to do great customer service. | Read Full Review

6/14/2023 12:00:00 AM | DealerRater

★★★★★ Richard R

Excellent service and professionalism, we were able to get exactly what we needed for our company, had a great time testing out to make sure it was exactly what we’re looking for, than you | Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ Douglas Brown

Was able to drop my truck. They provided an Uber ride home. Prompt repair. Fair price. Well done work. | Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ Kim

Clean, friendly, exceptional waiting area, service staff was perfect. Service to my Jeep was quick! | Read Full Review

6/11/2023 12:00:00 AM | DealerRater

★★★★★ Christopher Koziol

James Smith is great! | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ D.J. Dorant

Great service from Phil!! His customer service and knowledge is second to none! | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Mark gentile

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6/8/2023 12:00:00 AM | Google

★★★★★ Katie Carlson

I had an amazing experience at 495! Everyone was so helpful and nice. They worked with me to get me into my dream car! The Wrangler I was interested in had been sold, but James and the team was able to find me one that fit exactly what I was looking for! Jack helped make the paperwork make sense and I am extremely happy with my new W | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Joseph Trapani

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6/8/2023 12:00:00 AM | Google

★★★★★ Bryan Jackson

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6/7/2023 12:00:00 AM | Google

★★★★★ Betty Rodriguez

Not satisfied | Read Full Review

6/7/2023 12:00:00 AM | Google

★★★★★ Artur Miranda

The reason for this rating does not reflect the staff. Jeep is a company that uses Uconnect radio system that I was having issues with. My radio was working great and Uconnect advised that I follow instructions on their website to complete an update. After properly following the instructions, the update didn't work. I read the manual | Read Full Review

6/7/2023 12:00:00 AM | Google

★★★★★ WALTER SZUKSTA

Great service and was also given a service coupon for money off the oil change which was very much appreciated | Read Full Review

6/6/2023 12:00:00 AM | Google

★★★★★ J M

I had the pleasure of working with RJ at the car dealership and I must say that he is an exceptional salesperson. He went above and beyond to help me secure the best deal for my new car and made the trade-in and buying experience memorable and enjoyable. RJ was very patient, knowledgeable, and understanding of my needs and preference | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Peter deHollan

Fast efficient and friendly although $$$ | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Patty Chevalier

The service is always fantastic! The labor charge is unreasonable. Charged $67.98 to snap two plastic parts on rear view mirror. 40 minutes ! My old one I could do in a minute or 2. Based on that I give 3 stars. | Read Full Review

6/3/2023 12:00:00 AM | Google

★★★★★ Maria Stanbury

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6/2/2023 12:00:00 AM | Google

★★★★★ susan gignac

Everything went very smoothly. | Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ Megan Sullivan

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6/2/2023 12:00:00 AM | Google

★★★★★ Dgsalani

Best service ever, bought my Jeep 2 years ago and Shah and Tony always make it a point to personally check on the progress and quality of the service provided. | Read Full Review

5/31/2023 12:00:00 AM | DealerRater

★★★★★ Robert Oleary

We got a Ram on Memorial weekend, ARGENIS was amazing! He was friendly, very knowledgeable about the truck and very fun to work with! Car buying can be typically be very stressful but ARGENIS and the Sales Manager SHAH were like buying from family- lots of funny stories and laughs all around! And Jeff the finance guy was great too! B | Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ mike staff

Courteous, friendly, and fast. The only place I would take my vehicle for an oil change. they are also cheaper than those other quick lube places. And I trust that a certified mechanic is doing the work. | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ George Redding

Everything that was great except for being told it would take a couple hours and it took like 6 hours. Would appreciate it more if they were just honest and said it could be around 4:00 plus hours, because it was the holiday weekend on a Friday. Otherwise they would have got five stars. | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ Brian Stefaniak

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5/28/2023 12:00:00 AM | Google

★★★★★ Ruby Guerrero Carnevale

Had a great experience at 495. It is where we bought our last car and where we will buy our next car! Great prices and friendly service. | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Keir Anzelmo

Salesperson and finance manager were great to work with. Clean dealership and solid vibes | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Sheri Sutherland

Excellent customer service My repair was completed on time And I had a loaner provided to me | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ John Horak

They where professional and fixed my car when others couldn't | Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Olga Cruz

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5/25/2023 12:00:00 AM | Google

★★★★★ Irene Crescenzo

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5/25/2023 12:00:00 AM | Google

★★★★★ Eugene Preyl

Easiest car purchase I’ve ever had. Delivered what they promised on time. My family loves the wrangler! | Read Full Review

5/25/2023 12:00:00 AM | Google

★★★★★ elizabeth ronayne

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5/24/2023 12:00:00 AM | Google

★★★★★ Les Nedbalek

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5/23/2023 12:00:00 AM | Google

★★★★★ Brandon Skillman

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5/22/2023 12:00:00 AM | Google

★★★★★ John DOrlando

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5/21/2023 12:00:00 AM | Google

★★★★★ Scott Barlow

I always get treated well and have been dealing with Mike in service . | Read Full Review

5/21/2023 12:00:00 AM | Google

★★★★★ Leighann Roche

I've been happy with the service and customer service. The Service girls are outstanding and beyond helpful. Hopefully, the service guys could be the same. | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Greg Holloway

Shaun was very helpful with our service request | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Danielle Reposa

I am so over the moon happy with the whole experience!! Yesterday was my day off so I was thrilled they could get me in the next day when I called and was able to fix my car in one business day! It usually never works out that way for me! I didn’t have to pay for a rental which I figured I would and have to leave it w them for days. | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Debbie Flahive

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5/17/2023 12:00:00 AM | Google

★★★★★ Parth Patel

One of best | Read Full Review

5/17/2023 12:00:00 AM | Google

★★★★★ ambersue550

This is a great place I’ve leased 3 jeeps from them and I keep going back! | Read Full Review

5/17/2023 12:00:00 AM | DealerRater

★★★★★ Deborah Cyr

Excellent service. Sales people friendly and very helpful. I would recommend this dealership to my friends. | Read Full Review

5/16/2023 12:00:00 AM | DealerRater

★★★★★ Michael McCarthy

Bill Tierney helped me with my Dodge Ram trade in and new lease. He was very efficient, helpful, and the price was great! I’d highly recommend Bill and the 495 team overall. | Read Full Review

5/16/2023 12:00:00 AM | Google

★★★★★ Joe Stevens

Couldn’t ask for a better place very fast and very professional, James and Jack are great to answer every question I had very polite would highly recommend 495 to everyone | Read Full Review

5/16/2023 12:00:00 AM | Google

★★★★★ Eric Call

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5/16/2023 12:00:00 AM | Google

★★★★★ e.kee

This dealership did a great job evaluating the issues we were having and keeping us posted on the progress. | Read Full Review

5/14/2023 12:00:00 AM | DealerRater

★★★★★ Britney Masse

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5/13/2023 12:00:00 AM | Google

★★★★★ Mike Fuchs

Excellent service. Had me in and out in about an hour. Very clean and classy establishment. Thank you | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Alfredo Sanchez

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5/13/2023 12:00:00 AM | Google

★★★★★ Christine Garvey

Great service. | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Destiny

Best service experience ever! Mike is the best! Highly recommend! | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Ida Roig

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5/12/2023 12:00:00 AM | Google

★★★★★ biswash bhandari

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5/11/2023 12:00:00 AM | Google

★★★★★ Peter D'Orsi

No communication from this dealership. No one answers the phone. No one calls you back, for days. Getting a battery changed took 4 days and an in person trip to the shop to find out what was going on. Got ahold of a receptionist once and asked for her to check on status of my car, she said it wasn't her job. Have to go in and ta | Read Full Review

5/9/2023 12:00:00 AM | Google

★★★★★ Curtis Nagle

Felt 100% confident in handing the keys over to my 2009 Dodge Challenger SRT8. The mechanics here were enthused to see her roll in and made me feel confident in knowing I have the go to shop for anything needed in the future. I know the mechanics at 495 will do right by the car! | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Steve Lacare

Top notch dealership ! Could not ask for a better experience purchasing a pre owned Jeep. | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Melissa King

The salesman I worked with, Kyle, was very knowledgeable and made my car buying experience very quick and easy. He went above and beyond to make sure everything looked good with the car before me taking it home the next day. | Read Full Review

5/4/2023 12:00:00 AM | Google

★★★★★ jonathan silva

Amazing service, will be shopping with the 495 jeep team again!!! | Read Full Review

5/4/2023 12:00:00 AM | Google

★★★★★ Papi Chulo

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5/4/2023 12:00:00 AM | Google

★★★★★ Charlie Prokop

Amazing and quick service! The customer service was stellar! Even returned the vehicle washed! | Read Full Review

5/4/2023 12:00:00 AM | Google

★★★★★ Kevin Lento

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5/4/2023 12:00:00 AM | Google

★★★★★ Jennifer Williams

It was all around great! I recommend seeing Kyle, he makes the process of buying a new car very enjoyable and smooth. | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ Javier Delgado

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5/3/2023 12:00:00 AM | Google

★★★★★ Chari Ciriaco

Very helpful and professional. Had a great experience. | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ Emilly Carvalho

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5/3/2023 12:00:00 AM | Google

★★★★★ Haley Tiernan

Dealership provided me with an oil change and tire rotation at a decent price. They also notified me of upcoming service needs which was helpful. | Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ Mohammad Zabihi

Quick and convenience | Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ Cody Robson

I’m now on my second vehicle purchased from 495 and highly recommend them for their service, helpfulness and making purchasing and servicing easy! | Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ Susand6249

Excellent service and advice. Customer friendly waiting room. Service representatives are always friendly and helpful. | Read Full Review

5/1/2023 12:00:00 AM | DealerRater

★★★★★ Dspinney58

They have great service an made me feel at ease with my purchase Would recommended them to anyone | Read Full Review

4/30/2023 12:00:00 AM | DealerRater

★★★★★ jim juppe

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4/30/2023 12:00:00 AM | Google

★★★★★ Savannah Melo

They are always efficient and get the job done! No complaints! | Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Mark Rasimowicz

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4/28/2023 12:00:00 AM | Google

★★★★★ Cfmotorsport17

Easy transaction knowledgeable salesman nice truck highly recommend I will buy from here again in the future | Read Full Review

4/27/2023 12:00:00 AM | DealerRater

★★★★★ Steve

Friendly and knowledgeable. Honest and comprehensive in their assessment. Easy to talk to and the staff is outstanding. | Read Full Review

4/26/2023 12:00:00 AM | DealerRater

★★★★★ Tom25duffy

Friendly, knowledgeable, timely, affordable. It is a pleasure to go for service maintenance and will continue to purchase vehicles at this dealership. | Read Full Review

4/26/2023 12:00:00 AM | DealerRater

★★★★★ Robert Redding

Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move. | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ MARIA COLON

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4/23/2023 12:00:00 AM | Google

★★★★★ Briana Raposo

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4/23/2023 12:00:00 AM | Google

★★★★★ Ashley.gouveia

Great experience. Fixed my AC for those hot summer days. Will always take my car to 495 | Read Full Review

4/22/2023 12:00:00 AM | DealerRater

★★★★★ Effie Exarhopulos

Mike in the service dept is great. Always has been. Knows my needs and gets it done quickly. Excellent customer service | Read Full Review

4/22/2023 12:00:00 AM | DealerRater

★★★★★ Steve Beachy

Brought in my 2019 Cherokee for a check engine light issue related to the evap system. They replaced the gas filler assembly ($700 later) and cleared the light. It came back on after approx. 40 miles. I tried calling the dealership but did not receive a reply back. I made another appt. But that is 10 days out. We will see what happen | Read Full Review

4/22/2023 12:00:00 AM | Google

★★★★★ Anthony Grieco

This place is absolutely unprofessional. It may have a modernized establishment, but the workers there are miserable and unprofessional… yelling, swearing and demeaning each other in front of customers. If you hate what you do, do something else. Your misery is your fault, no one else’s. | Read Full Review

4/22/2023 12:00:00 AM | Google

★★★★★ John McGinnis

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4/21/2023 12:00:00 AM | Google

★★★★★ John Swike

Excellent customer service and in-stock vehicle selection! | Read Full Review

4/19/2023 12:00:00 AM | Google

★★★★★ Mary Boogaard

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4/19/2023 12:00:00 AM | Google

★★★★★ dennis donahue

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4/19/2023 12:00:00 AM | Google

★★★★★ Guillermo Alvarez

Awesome simple. ??. | Read Full Review

4/18/2023 12:00:00 AM | Google

★★★★★ Jon Bowen

I had a rather unpleasant experience today (4/17/2023) with 495. I brought my TRX in for service and was told by the service manager that they did not want to take on the work because I did not by the truck from them. He explained that he did not want the hassle and was told to take my truck back to the dealership that I purchased it | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ Anita pineau

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4/15/2023 12:00:00 AM | Google

★★★★★ Dawn Cashman

Nice atmosphere. People were in communication with me about time frame updates. Excellent service. | Read Full Review

4/15/2023 12:00:00 AM | Google

★★★★★ Anthony Clark

They were very friendly but shady on giving details up front and had to question them about everything to get information regarding buying out my 2020 Jeep Gladiator lease throughout the entire process. I have a credit score over 800 and the best interest rate they could give me was 8.8% while looking at Bank of America, I was offere | Read Full Review

4/15/2023 12:00:00 AM | Google

★★★★★ Tiffani Martin

I came in for oil change, tire rotation and multi point inspection. They did oil change but said they couldn’t do the tire rotation. They said they did the multi point inspection but they lied. Two weeks later my brakes started making a noise. Knowing a bit about cars I realized my break pads must be low. I brought it in and looked a | Read Full Review

4/15/2023 12:00:00 AM | Google

★★★★★ @aol.com

My sales man Bill Tierney was very helpful and smart made my experience very easy I highly recommend him and appreciate everything at 495 jeep | Read Full Review

4/14/2023 12:00:00 AM | DealerRater

★★★★★ Jim Williams

Professional , quick , very friendly especially women AT PAYING BILL !! Very happy | Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Awesome gamers Fryns

| Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ David Golan

Fast & easy service! Had my 2021 Jeep Wrangler towed to the dealer after-hours on Sat (overheating problem). Dealership called on Monday with diagnosis (recall related to coolant flange bolts) and squeezed me in without an appt. Vehicle was ready for pickup Tues am! | Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Mark Fredrickson

As usual Guy Nichols was my serviceman who provided the utmost professionalism and courtesy | Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Virginia depetrillo

| Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Tj Pineau

I bought 2 ram trucks in 2020 and recently my son bought a 2023 Jeep he's very happy and my younger son drives the 2019 ram, i drive the 2020 ram .. as allot of mechanical devics can go bad i found my self with a pesky problem with my 2020 .. the service manager seemed to take up the issue himself and really took care of my needs w | Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Matt Bogacz

Brought in my RAM for a couple of minor recall notices,oil change and requested a transmission service due to how I use the truck. They advised it was not necessary and would be fine, I can wait until 50k service. Nice to know they did just take advantage of an unnecessary request. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ Edina Juhasz

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4/11/2023 12:00:00 AM | Google

★★★★★ Ricky touch

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4/11/2023 12:00:00 AM | Google

★★★★★ Michael Mcneill

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4/11/2023 12:00:00 AM | Google

★★★★★ Chris Adams

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4/11/2023 12:00:00 AM | Google

★★★★★ Talal yatim

Great customer service and on time as told will visit again for sure every time | Read Full Review

4/9/2023 12:00:00 AM | DealerRater

★★★★★ Talal Yatim

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4/8/2023 12:00:00 AM | Google

★★★★★ Leonard Milo

| Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ Michael Tavares

Experienced Above and beyond customer service while dealing with Sales and Finance teams!!! | Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ Ryan Desroches

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4/4/2023 12:00:00 AM | Google

★★★★★ mikeandkerrie

Shah and Bobby and Bobby were knowledgeable and friendly and 10 star service! Definitely recommend | Read Full Review

4/3/2023 12:00:00 AM | DealerRater

★★★★★ Brandon Conley

Very good service 100 precent recommend to other people | Read Full Review

4/2/2023 12:00:00 AM | Google

★★★★★ Brett Dufault

Stopped by to get my inspection sticker renewed, had me in and out of there quickly. Staff as always were friendly and professional. I've been coming here for years because I like and trust their service staff | Read Full Review

4/2/2023 12:00:00 AM | Google

★★★★★ Jessica Midgette

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4/2/2023 12:00:00 AM | Google

★★★★★ Patty Smith

We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service! Another great service from 495! Recalls were done with little wait time. Thanks once again! | Read Full Review

4/2/2023 12:00:00 AM | Google

★★★★★ Tim Darcey

Awful zero stars Had the car for over 2 weeks got it back drove it away and it has not started in 3 days. I’ve called and keep getting Vmail | Read Full Review

4/2/2023 12:00:00 AM | Google

★★★★★ Jessica.Midgette1010

Kyle was great! Very helpful and knowledgeable with all of my questions that I had about different cars | Read Full Review

4/1/2023 12:00:00 AM | DealerRater

★★★★★ Sonia Interiano

| Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Shannon Mountain-Ray

It was such a great experience dealing with 495 Chrysler Jeep Dodge Ram! Bill was so attentive and communicative! Great customer service!!! I recommend them highly!! | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Peter Acconcia

Service and efficiency were very good | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ ryan beal

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3/30/2023 12:00:00 AM | Google

★★★★★ Bill Tirrell

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3/29/2023 12:00:00 AM | Google

★★★★★ Ailton Lucas Vieira

Terrible service, I asked for a military discount and the person didn't give it to me because she didn't want to redo the quote, lazy people!!!!! | Read Full Review

3/29/2023 12:00:00 AM | Google

★★★★★ ellen sexton

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3/28/2023 12:00:00 AM | Google

★★★★★ Carol O

Bill Tierney was terrific | Read Full Review

3/28/2023 12:00:00 AM | Google

★★★★★ gary carlson

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3/28/2023 12:00:00 AM | Google

★★★★★ Daniel Coelho

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3/28/2023 12:00:00 AM | Google

★★★★★ James Henry

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3/28/2023 12:00:00 AM | Google

★★★★★ Veronica Alois

Great service all around! | Read Full Review

3/28/2023 12:00:00 AM | Google

★★★★★ Boston Paul

Great dealership and friendly people. Would definitely recommend them to anyone looking for a new vehicle. | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Tara Caruso

10/10!!!! | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Donna Novi

Awesome place for oil change and maintenance on my Jeep!!! Pleasant people and fast service! | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ EDNA PEREIRA

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Michelle M

Bobby, was an excellent salesman. He took the time when picking up my vehicle to sit with me and explain everything I needed to know on my new car. Things I had no idea the car had. Thank you Bobby! | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Daniel Leavitt

Brought my 2021 Dodge Ram in for service. Everything went very well. Mike did an outstanding job getting me in and getting everything done in a timely manner. He also answered all my questions and was very knowledgeable. Great job Mike. | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ cesar arbelaez

The advisor was excellent ?? and exceptional. Great job | Read Full Review

3/18/2023 12:00:00 AM | Google

★★★★★ Samneang Phang

Bobby was very patience and helpful throughout the entire process. During the financial process it was a different gentleman that helped me. He was very pushy with "add on" packages for the car. I get that it's probably be part of his job but I was very blunt about it and declined it MANY times but he kept on pushing it so it was a b | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Mark A Cooper

I have read a lot of good review however I not having the same experience. Had my new vehicle serviced in January 2023, service was good and done timely. Why it was getting service it was noted that a part was needed (under warranty) and had to be ordered. It has been over two months and six phones calls later (all calls went to a se | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Kyriakos Kotzias

Excellent, service | Read Full Review

3/16/2023 12:00:00 AM | Google

★★★★★ Kelsey Currier

My oil housing filter was leaking, I got my car in a day later and got it back the next day! Michael was super helpful and explained everything to me | Read Full Review

3/16/2023 12:00:00 AM | Google

★★★★★ Chris Obrien

Phil is the best and most nicest car salesmen I ever met, helped me get into a brand new jeep even when my trade in didn’t run! Beyond happy with the whole experience. | Read Full Review

3/14/2023 12:00:00 AM | Google

★★★★★ Brittany Silva

| Read Full Review

3/14/2023 12:00:00 AM | Google

★★★★★ Orlando Jacquet

Service agent Guy was awesome, very friendly and helpful and kept communication clear. Thanks . | Read Full Review

3/14/2023 12:00:00 AM | Google

★★★★★ Zachary Wilson

Phil was a very nice guy easy to work with | Read Full Review

3/10/2023 12:00:00 AM | Google

★★★★★ Jessica Darocha

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3/10/2023 12:00:00 AM | Google

★★★★★ bere costa

| Read Full Review

3/8/2023 12:00:00 AM | Google

★★★★★ Joseph Reardon

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3/8/2023 12:00:00 AM | Google

★★★★★ Lydia Lee Gonzalez

I would Love to give them a negative 10. I was totally DISGUSTED with the Service Manager (Ray) and Appalled by who he called himself the General Manager (Shaw) very unprofessional and VERY rude I felt discriminated because I was of different race and gender. They need to have training on how to treat customers with the respect tha | Read Full Review

3/8/2023 12:00:00 AM | Google

★★★★★ Joshua Poitras

I don't have time to write reviews but I will go out of my way to highlight this experience. I was so happy to purchase my first dodge ram only to be disappointed by a lemon. The sales process was pretty smooth and gave me the trade in value but after that it became a nightmare. Not even 62 days after purchasing it, the ignition tota | Read Full Review

3/8/2023 12:00:00 AM | Google

★★★★★ Victory Hunters

| Read Full Review

3/7/2023 12:00:00 AM | Google

★★★★★ slascala

Helpful, courteous and friendly. Willing to go the extra mike to get the deal done. I would recommend the dealership. | Read Full Review

3/7/2023 12:00:00 AM | DealerRater

★★★★★ John Conway

Second time I have brought my truck in for repairs. The truck has never ran correct since the first time. Both times the bill was thousands more than I was quoted. One issue still hasn’t been corrected and I need to spend more money to even be able to get a sticker. They never return calls. Save your time and money and go somewhere e | Read Full Review

3/7/2023 12:00:00 AM | Google

★★★★★ Rico6371

I thought the service was very good very honest very nice people The dealer was very pleasant to be around. | Read Full Review

3/5/2023 12:00:00 AM | DealerRater

★★★★★ Maggie Fawcett

| Read Full Review

3/4/2023 12:00:00 AM | Google

★★★★★ north shore masonry

They are very professionals and fast! | Read Full Review

2/27/2023 12:00:00 AM | Google

★★★★★ Jennifer Dromgoole

They were quick, direct and kind. Everyone treated me with respect. | Read Full Review

2/27/2023 12:00:00 AM | Google

★★★★★ ken_lewis

The sales folks, Shah and Josh, were great to work with. Made for a very smooth transaction. | Read Full Review

2/26/2023 12:00:00 AM | DealerRater

★★★★★ LuisCruz

Got a quick appointment and fixed what was needed, great communication,very friendly and answered all my questions | Read Full Review

2/23/2023 12:00:00 AM | DealerRater

★★★★★ Rob DeBerio

Everyone in the service dept was excellent. | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Dman119

I had a wonderful experience and would highly recommend buying a vehicle from them. Thanks again | Read Full Review

2/21/2023 12:00:00 AM | DealerRater

★★★★★ prakash mavani

Very pleased with staff and service.I couldn’t find my glasses which I think left on my dashboard and the service guy came to help me and eventually they were hiding behind my glove compartment and I was very pleased I bought this jeep from them and will always go for the services .I don’t know the guys name but you can find out that | Read Full Review

2/21/2023 12:00:00 AM | Google

★★★★★ Bret Miler

495 has been great to deal with. | Read Full Review

2/19/2023 12:00:00 AM | Google

★★★★★ Mindee Owens

Quick, and ram car thru car wash too | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Ildage Campbell

Customer service was very ?? | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Karen Scammell

It is very easy to make an appointment and they were on time, quick with the service, very nice and even washed my car! The waiting area allows one to work and they have snacks too! This is officially my favorite Jeep service location along 495! | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Joseph Padilla

| Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Paulo Bettencourt

Have bee there this whole week with my hellcat due to dashboard squeaking noise that they caused fixing my GPS screen. Problem was not taken care of despite saying it was and on top of it now my lights inside the vehicle aren't even turning on. This is the 4th time going in and out the dealer with the same issue. And no loaner car on | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Castalynn D.

The mechanic was wonderful, he told me it possibly would’ve been an hour and a half, but I really only waited 45. He had me in an out and it was a wonderful experience. I would definitely recommend anybody to come here. | Read Full Review

2/12/2023 12:00:00 AM | Google

★★★★★ Luke Rengpraphun

| Read Full Review

2/7/2023 12:00:00 AM | Google

★★★★★ Dan Ware

I’ve always had great interactions here. The employees have always been great to me and everyone is super helpful. Not aggressively pushy but there for me when I have questions or want to buy something. Another detail I feel is worth mentioning is I always get the sense they have their you-know-what together. I’ve had some real head- | Read Full Review

2/3/2023 12:00:00 AM | Google

★★★★★ Gretchen Whitworth

First time visiting. They fixed the check engine light issue (new thermostat) and I was in and out pretty quickly. And they washed it! Thank you so much! | Read Full Review

2/2/2023 12:00:00 AM | Google

★★★★★ Tony Machado

Had 3:00 appointment for oil change and tire rotation. Waited for jeep and didn’t leave until 4:30. Also getting to expensive. | Read Full Review

2/2/2023 12:00:00 AM | Google

★★★★★ john allen

Reasonable to work with! Full service dealer. Good on providing loaner vehicles. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Shawn Sullivan

First time at dealership. Went there for airbag recall. Impressed with facility. Staff were courteous. Work done in a timely fashion. Waiting area was large, clean and comfortable. Only downside is more of an industry problem. The overhead to keep this place going has to be enormous? Unfortunately the facility didn’t seem very busy a | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Jay W

Service was great. O was called and informed of changes in labor which were fine. Was happy to be told before and not after like at other Ram dealers in the area. Not gonna mention Methuen | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Stephen Maher

Great service all around. The drop-off and pickup experience was seamless and I appreciated the check-in from staff to let me know the status | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Kim

Our salesperson Bill T. Was very nice knows the Dodge Charger very well answered all our questions. We really liked Jack too and we love the new Charger. Very good experience. | Read Full Review

1/31/2023 12:00:00 AM | DealerRater

★★★★★ David Melvin

This was the 2nd Ram I purchased from James—“White Glove Service”. Highly recommend working with him. | Read Full Review

1/29/2023 12:00:00 AM | Google

★★★★★ Barb Morey

Came in for an inspection on my new car purchased out of state and the staff was incredibly helpful and friendly. I was in and out quickly. The facilities were impressive, too, very well decorated and designed. Not really super important, but it leaves a great impression. Probably the cleanest, brightest dealership I've ever seen. | Read Full Review

1/28/2023 12:00:00 AM | Google

★★★★★ kylie stewart

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1/28/2023 12:00:00 AM | Google

★★★★★ Eve D'Agosto

I was there for a recall. They were very nice, helpful, and communicative. It was a smooth visit! | Read Full Review

1/28/2023 12:00:00 AM | Google

★★★★★ Yonathan Mendez

Great service, great people, definitely coming back. | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ David Bunting

Easy in/out for service on my jeep; clean space and friendly people; good snacks and nice waiting area with free wifi; I'll definitely go back! | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ Jose Paniagua

Did not solve the issue that I have,gave me the wrong information | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ Jason Christian

Excellent service | Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ Dave Matychowiak

| Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ jan loughman

Everything went without a hitch, communication was awesome! | Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ Brandon Conley

Very good service | Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ olmedo acevedo rojas

| Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ Sgtgrimace

Very pleased with service advisor Louie and Mike. Appoints seem to be scheduled in a reasonable period of time from initial request, not like some of the other Jeep dealerships. | Read Full Review

1/24/2023 12:00:00 AM | DealerRater

★★★★★ Jaclyn Everett

This was the most pleasant car buying experience I've ever had. I specifically worked with Bill Tierney who was excellent. I never felt pressured about anything, and everyone was extremely kind. And I LOVE my car! | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ libna oliveira

Great experience. The process was smooth and everyone was super helpful and friendly. | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ Shaheen Ghandchi

Great experience, my salesman James W Smith was informative and trustworthy! | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ castleneckfarm

Shawn the person who I dealt with did a good job of handling me when I was irate about something that should’ve been covered by warranty. He was very calm and remained helpful. Despite my anger I apologized to him after the fact, realizing it was just on the receiving end. And not the root of the problem | Read Full Review

1/18/2023 12:00:00 AM | DealerRater

★★★★★ Mary Mazza

The best dealership to help you with all your car needs. Excellent customer service. They go above and beyond to work with you to provide professional and outstanding experience. Well done in so many ways looking forward to letting others know this is the place for all your car needs. Shop 495 Chrysler Jeep Dodge you will be glad you | Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ Alexis Viering

| Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ Jeff Coutu

Louie in service was terrific to work with! He kept me informed with regular updates throughout the days that my vehicle was being serviced. He explained each step of the repair process clearly and was great at communicating my requests and questions to the technician and getting back to me promptly. I never felt like I was in the | Read Full Review

1/14/2023 12:00:00 AM | Google

★★★★★ Eric Tibbetts

| Read Full Review

1/14/2023 12:00:00 AM | Google

★★★★★ bethspence13

495 Chrysler Jeep Dodge is a professional company to purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and positivity. I would definitely purchase another vehicle from this company. Thank you. | Read Full Review

1/13/2023 12:00:00 AM | DealerRater

★★★★★ Maicon rosa

No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less than $100 to do all snd last week is almost $120 and I asked the manager why nobody answer me that’s why I’m not happy I never go ba | Read Full Review

1/13/2023 12:00:00 AM | DealerRater

★★★★★ Brenda Coleman

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1/10/2023 12:00:00 AM | Google

★★★★★ RU4RealSombathB

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1/10/2023 12:00:00 AM | Google

★★★★★ Patrick julmeus

| Read Full Review

1/8/2023 12:00:00 AM | Google

★★★★★ Roberto Desa

| Read Full Review

1/7/2023 12:00:00 AM | Google

★★★★★ AL S

I keep my car in mint condition but find it hard to keep it in that condition when I have service at 495 Chrysler Jeep Dodge. The last time I had service I specifically asked NOT to wash my car and they did, now the car needs to be buffed out to remove the scratches from the car wash they took it to. The time before that they put a s | Read Full Review

1/4/2023 12:00:00 AM | Google

★★★★★ Nicole Gaudet

Wouldn't fix the problem I brought the car in for. Said they won't do the work bc it's the fault of the other dealerships and I need to bring it back there. But they held on to the car for 2 days. Also did an oil change and didnt add washer fluid . | Read Full Review

1/1/2023 12:00:00 AM | Google

★★★★★ Michael Moore

Fast and efficient service for my Wrangler! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ backspin710

The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch | Read Full Review

12/31/2022 12:00:00 AM | DealerRater

★★★★★ Tom Thornton

I dropped my car off for a scheduled oil change appointment at 9:30am. At 11:16am I got a call back that I had a ticking noise and did I want them to check on it. I was told this would cost $175 for labor. I called them back at 12:30pm to find out the status of the tick. They said they’d need to call me back. I got a call back at | Read Full Review

12/30/2022 12:00:00 AM | Google

★★★★★ Rick Farese

The service department is horrible, they don't know how to fix a Jeep. The staff is clueless. They had to sub my car out to fix my sunroof.. and yes it's a Jeep Cherokee. I've never seen such incompetence in my life. | Read Full Review

12/30/2022 12:00:00 AM | Google

★★★★★ D M

Quick and easy | Read Full Review

12/29/2022 12:00:00 AM | Google

★★★★★ Ellen Caravella

Great people, great service, fair prices. You won’t be disappointed. | Read Full Review

12/29/2022 12:00:00 AM | Google

★★★★★ Sawmizer

Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back | Read Full Review

12/29/2022 12:00:00 AM | DealerRater

★★★★★ Jason Blodgett

The service team here exceeded expectations by spending hours of extra time coordinating with the warranty team to ensure we weren’t charged for covered service. We’ll definitely continue coming to 495 in the future. | Read Full Review

12/28/2022 12:00:00 AM | Google

★★★★★ Grillo Gaviria

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12/28/2022 12:00:00 AM | Google

★★★★★ Ann Ogden

| Read Full Review

12/28/2022 12:00:00 AM | Google

★★★★★ Wayne Puglisi

Excellent service…fast and efficient! | Read Full Review

12/23/2022 12:00:00 AM | Google

★★★★★ Al

The tech handling the case on the day of repair was not attentive enough. While he was polite and courteous, he did not provide one update in the 4+ hours I waited despite me asking, as I had to keep going to him. This is not how I have been treated in the past and as a long-time loyal customer to 495, I noticed this service was a | Read Full Review

12/21/2022 12:00:00 AM | Google

★★★★★ Santyteacher

The work completed was done well, but the cost was outrageous for labor. The hourly labor rate is insanely expensive. | Read Full Review

12/18/2022 12:00:00 AM | DealerRater

★★★★★ Nicole Gately

Service was great and fast, Louie has great customer service skills and the waiting area is comfortable with many options for food and drinks! Highly recommend this service department. | Read Full Review

12/17/2022 12:00:00 AM | Google

★★★★★ Ashley Nangle

| Read Full Review

12/17/2022 12:00:00 AM | Google

★★★★★ Stephan Melitz

Received excellent service, as usual. Repairs completed early for pickup. | Read Full Review

12/17/2022 12:00:00 AM | Google

★★★★★ Jennifer Sforza

Service was great once getting in for an appointment. Hours could be better and waiting a 2-3wks for lof/alignment could be improved. | Read Full Review

12/17/2022 12:00:00 AM | Google

★★★★★ Ursula Knight-Harris-Turner

They are always pleasant, communicative, and aim to please. | Read Full Review

12/16/2022 12:00:00 AM | Google

★★★★★ Vincent Shanahan

My car has a transmission issue. When stopping it is still in 4 gear. I had a tech drive with me for 30 minutes who confirmed the issue . the car was there for several days till they looked at it . They said it was not broken enough the car has 3200 miles on it very disappointed I have bought 4 cars there it used to be my primary dea | Read Full Review

12/13/2022 12:00:00 AM | Google

★★★★★ Craig Mear

I would not go to any other dealer for sales or service PERIOD!!!!!! IV been to so many dealerships out there and no one has been better for deals at sales and service not to mention the way they treat you with great respect and it has been the only dealership that I leave in a better mood than when I got there! | Read Full Review

12/12/2022 12:00:00 AM | Google

★★★★★ Matt Kristen

As always 495 Service is outstanding. The staff is professional, honest and very helpful in providing a positive experience. I will be back for sure. | Read Full Review

12/11/2022 12:00:00 AM | Google

★★★★★ Rosie Huynh

Very quick and friendly service! The waiting area was very clean and offered lots of snacks and coffee! | Read Full Review

12/11/2022 12:00:00 AM | Google

★★★★★ Michael Votto

Customer service was great, timely and honest about time! | Read Full Review

12/10/2022 12:00:00 AM | Google

★★★★★ Susan Yandle

| Read Full Review

12/10/2022 12:00:00 AM | Google

★★★★★ Steve

Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. | Read Full Review

12/9/2022 12:00:00 AM | DealerRater

★★★★★ Uni Empress

Louie Canoy was very pleasant. I had a recall taken care of rather quickly, no complaints :) | Read Full Review

12/8/2022 12:00:00 AM | Google

★★★★★ Brian Landry

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12/8/2022 12:00:00 AM | Google

★★★★★ susan werrick

Phil made purchasing my new vehicle a pleasure! | Read Full Review

12/8/2022 12:00:00 AM | Google

★★★★★ Mark Prekop

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12/8/2022 12:00:00 AM | Google

★★★★★ Daniel Piche

| Read Full Review

12/8/2022 12:00:00 AM | Google

★★★★★ John Kinnon

I will never go to 495 dodge again. I had my truck in for service and they performed work that I didn't authorize and got charged for it. | Read Full Review

12/8/2022 12:00:00 AM | Google

★★★★★ Margaret DeRienzo

| Read Full Review

12/5/2022 12:00:00 AM | Google

★★★★★ John Fiorillo

Great service. Easy Checkin, nice waiting area, courteous staff, and the service was done right. | Read Full Review

12/3/2022 12:00:00 AM | Google

★★★★★ ANDREW SCOTT

Phil was great to deal with, love my new truck! Highly recommend 495 | Read Full Review

12/2/2022 12:00:00 AM | Google

★★★★★ Derek Williams

| Read Full Review

12/2/2022 12:00:00 AM | Google

★★★★★ Mary B

Excellent service, fair, honest and caring staff. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. | Read Full Review

12/2/2022 12:00:00 AM | DealerRater

★★★★★ mthomas1169

They really focused on the needs of their customers, and prioritized their commitment to service. | Read Full Review

12/1/2022 12:00:00 AM | DealerRater

★★★★★ Ashley Boisvert

James (Salesman) was great to deal with. He was very patient, understanding and knowledgeable. Shah (GM) was also great!! This is my 2nd Jeep & I’d recommend this dealership to all my family & friends. | Read Full Review

11/29/2022 12:00:00 AM | Google

★★★★★ Carol Webb

Excellent service-I was in for an oil change. Courteous staff, very short wait time, and excellent communication. | Read Full Review

11/29/2022 12:00:00 AM | Google

★★★★★ Boston Auto Sales

Excellent service. Friendly, knowledgeable and punctual. Highly recommend. Would definitely give them more business. | Read Full Review

11/25/2022 12:00:00 AM | Google

★★★★★ Margareth Pare

| Read Full Review

11/23/2022 12:00:00 AM | Google

★★★★★ Gina Shaw

Amazing Service experience!! Mike was amazing to communicate with and he and the team went above and beyond to fix my vehicle. | Read Full Review

11/23/2022 12:00:00 AM | Google

★★★★★ Paul Fowler

In a day where the dealer treats you like it’s an honor for you to buy a car from them this dealership is different… They say what they’re going to do and then do it. Same day delivery. Kyle is an excellent salesman | Read Full Review

11/22/2022 12:00:00 AM | Google

★★★★★ faivre20

Shah, Pat, Jack and the entire 495 team were a pleasure to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would absolutely recommend them to anyone looking for a new, or used vehicle. | Read Full Review

11/22/2022 12:00:00 AM | DealerRater

★★★★★ Patricia Maille

Thank you Service Dept Associate, Guy, for your great communication about work needed on my Compass. I appreciate the free Uber lift also to come pick it up when ready! Happy customer here. | Read Full Review

11/20/2022 12:00:00 AM | Google

★★★★★ Robin Knox

They seemed to be slow at answering the phone but bottom line they took care of my car at a reasonable price and were extremely nice | Read Full Review

11/20/2022 12:00:00 AM | Google

★★★★★ Twan Melis

Amazing dealership! Phil was very helpful and polite. He helped me when i was interested in purchasing a new jeep, plus he went over the details on pricing etc. Wich made picking out a car was easy. | Read Full Review

11/17/2022 12:00:00 AM | Google

★★★★★ Bob Keane

| Read Full Review

11/16/2022 12:00:00 AM | Google

★★★★★ Venturini Channel

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11/16/2022 12:00:00 AM | Google

★★★★★ Dan DiRocco

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11/16/2022 12:00:00 AM | Google

★★★★★ John Skinner

I only had an oil change done. I called on Monday and they offered Tuesday morning, I couldn’t believe how quick and easy it was. On arrival Louie opened the garage door and waved me in, didn’t even wait 10 seconds to get in. Louie greeted me, he was super friendly and personable. It wasn’t too long before Louie came in and told me t | Read Full Review

11/16/2022 12:00:00 AM | Google

★★★★★ Rebecca Lloyd

I've been a customer at this location for about 4 years now and the service is deplorable. I called and called to make an appointment and left voice messages just to receive no call back. Their customer service leaves something to be desired... I will not purchase anything from them again. | Read Full Review

11/16/2022 12:00:00 AM | Google

★★★★★ Jim Campanini

The service manager Mike was very professional and efficient. Although he was busy while juggling several issues, he took the time to ask me questions and then detail exactly how technicians would proceed. Saved me some money too! Great experience. Go Chrysler! | Read Full Review

11/15/2022 12:00:00 AM | Google

★★★★★ C.V. Ricker

They’re a great dealership/maintenance shop. | Read Full Review

11/12/2022 12:00:00 AM | Google

★★★★★ Aldo Hernández y

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11/11/2022 12:00:00 AM | Google

★★★★★ buster483

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11/11/2022 12:00:00 AM | Google

★★★★★ Lew Poore

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11/9/2022 12:00:00 AM | Google

★★★★★ RICH DEBISZ

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11/9/2022 12:00:00 AM | Google

★★★★★ Brandon Cox

Got me in and out fast for an oil change, no BS. Would recommend. Also actually had snacks in the waiting room, havnt seen that in awhile! | Read Full Review

11/9/2022 12:00:00 AM | Google

★★★★★ Cassandra S

I had a great experience with James at 495 Jeep. He made things quick and easy. | Read Full Review

11/8/2022 12:00:00 AM | Google

★★★★★ Colleen B

My car has been serviced at this dealership for close to 3 years. My vehicle is used for heavy business travel resulting in service appointments on a regular basis (not sporadic). My most recent experience was horrible. Their lack of communication was unacceptable. The service department simply does NOT answer phones (whether it | Read Full Review

11/8/2022 12:00:00 AM | Google

★★★★★ colleenbegonis

Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I c | Read Full Review

11/7/2022 12:00:00 AM | DealerRater

★★★★★ Janet Santiago

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11/5/2022 12:00:00 AM | Google

★★★★★ Cesar Cordoba

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11/4/2022 12:00:00 AM | Google

★★★★★ ppronov22@gmail.com

The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions. | Read Full Review

11/4/2022 12:00:00 AM | DealerRater

★★★★★ Rosemary Duffy

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11/3/2022 12:00:00 AM | Google

★★★★★ Jay Doherty

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11/2/2022 12:00:00 AM | Google

★★★★★ Jimdec79

Very easy to work with. Just had to go sign the papers and pick up. | Read Full Review

11/1/2022 12:00:00 AM | DealerRater

★★★★★ Leo Choiniere

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10/31/2022 12:00:00 AM | Google

★★★★★ Joseph Russo

Service was quick and courteous. I Went in for an oil change and tire rotation. They found a nail in one of my tires that was leaking and patched it at no charge to me. They performed a multiple point safety and wear check. Then checked and topped off all the fluids except the fuel ( which is understandable) lol. All in all, wonderf | Read Full Review

10/31/2022 12:00:00 AM | Google

★★★★★ maria ramirez

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10/30/2022 12:00:00 AM | Google

★★★★★ Heather Phipps

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10/29/2022 12:00:00 AM | Google

★★★★★ Jeffrey Moses

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10/29/2022 12:00:00 AM | Google

★★★★★ Patricia Cecenas

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10/29/2022 12:00:00 AM | Google

★★★★★ Justin Burnes

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10/29/2022 12:00:00 AM | Google

★★★★★ Richard J Sheehan

Quick efficient service.. polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales | Read Full Review

10/28/2022 12:00:00 AM | DealerRater

★★★★★ Tsteeves2269

Phil was very professional and thorough. He showed me where everything was on the vehicle as well. He got back to me in a timely manner too. He is one of the best salesman I’ve dealt with. | Read Full Review

10/27/2022 12:00:00 AM | DealerRater

★★★★★ Anna Woods

Being in an accident, I was forced to purchase a new vehicle- I was dreading the experience, especially doing so in a market with high vehicle values and limited options, but working with Pat P. at 495 Jeep was actually a pleasure. He listened to my specific wants, explained changes in current vehicle options and then showed me vehi | Read Full Review

10/27/2022 12:00:00 AM | Google

★★★★★ m

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10/27/2022 12:00:00 AM | Google

★★★★★ tony barilone

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10/21/2022 12:00:00 AM | Google

★★★★★ Jennifer Royster

Great experience both purchasing my car here and now coming every six months for service! Professional, friendly staff. Clean and comfortable service waiting area! My three year old appreciated all the snacks! Happy to be a customer at 495! | Read Full Review

10/21/2022 12:00:00 AM | Google

★★★★★ Milissa Mailloux

We have been purchasing our automobiles here for years. Always a pleasurable experience. | Read Full Review

10/20/2022 12:00:00 AM | Google

★★★★★ Peter Cyrus

Had vehicle for over three weeks, waiting for parts. Asked for a loaner, was told no and would have to rent a vehicle at my expense if the work wasn’t covered under warranty. Had to rent a vehicle for substitute transportation at over 1k. Half of the work was covered under warranty. Some was not. They never even offered to cover some | Read Full Review

10/20/2022 12:00:00 AM | Google

★★★★★ william Nelson

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10/19/2022 12:00:00 AM | Google

★★★★★ George Prete

Excellent customer service. Ordered and paid for and Uber to bring my home after I dropped my truck off. Cashier stayed 10 mins late so I could pick my truck up the next day. | Read Full Review

10/14/2022 12:00:00 AM | Google

★★★★★ Alicia Strong

Great service. | Read Full Review

10/13/2022 12:00:00 AM | Google

★★★★★ Lizy Olmo

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10/12/2022 12:00:00 AM | Google

★★★★★ Shanna Thompson

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10/12/2022 12:00:00 AM | Google

★★★★★ Mbuch623

Service team was outstanding! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep! | Read Full Review

10/12/2022 12:00:00 AM | DealerRater

★★★★★ Lisa S

Marcus is THE Best! He is professional, courteous and considerate of his clients time! | Read Full Review

10/9/2022 12:00:00 AM | Google

★★★★★ joseph Magallanes

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10/9/2022 12:00:00 AM | Google

★★★★★ Jose valencia

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10/9/2022 12:00:00 AM | Google

★★★★★ Nancy Okeefe

Got an oil change and warranty issue looked at. Squeaky window. Said they cleaned track up etc Got it home. Window still squeals as bad as it ever did. Did they even look at it or test it. Not happy | Read Full Review

10/9/2022 12:00:00 AM | Google

★★★★★ Alicia Tavarez

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10/8/2022 12:00:00 AM | Google

★★★★★ Patty Smith

We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service! | Read Full Review

10/7/2022 12:00:00 AM | Google

★★★★★ Andrei Buruiana

This is my 4th time i bought a new car and my firstRAM, i can't tell you how easy and fast everything was, Phil is your next car salesman that you wanna talk with. Thank you Phil and 495 team for making everything so enjoyable. | Read Full Review

10/4/2022 12:00:00 AM | Google

★★★★★ Long Banh

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9/30/2022 12:00:00 AM | Google

★★★★★ leonardo junior

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9/30/2022 12:00:00 AM | Google

★★★★★ moesavage

Smooth transaction and nice service. Delivered the vehicle to me on time and sparkling clean | Read Full Review

9/29/2022 12:00:00 AM | DealerRater

★★★★★ George Antonakas

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9/28/2022 12:00:00 AM | Google

★★★★★ Joe Gillis

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9/28/2022 12:00:00 AM | Google

★★★★★ Lynn F

Awesome service! Very clean, quiet and well-stocked (with snacks) waiting room and everyone was so helpful and went the extra mile! | Read Full Review

9/28/2022 12:00:00 AM | Google

★★★★★ Karen Golomb

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9/28/2022 12:00:00 AM | Google

★★★★★ Everett Pelletier

Kyle and Shaah, went above and beyond to make the purchase of my 2022 Ram 1500 Laramie another fantastic purchase from 495 Ram, this is the second brand new truck I've bought from them and plan on keeping my trucks coming from them | Read Full Review

9/28/2022 12:00:00 AM | Google

★★★★★ Marlene Rivera

Bill Tierney was a great salesman, amazing communication and follow up. Highly recommend him in helping anyone with a new car purchase. | Read Full Review

9/27/2022 12:00:00 AM | Google

★★★★★ John Burke

Was told be there before 3PM and could get my Mass Inspection - and Was there and was done in less time than expected.. Great Work | Read Full Review

9/26/2022 12:00:00 AM | Google

★★★★★ John

Very disappointed. I leased my vehicle from them. I currently have had several issues with the vehicle, and no matter what I have to wait for an appointment. Which as a result has me going to places that aren’t capable of fully addressing whatever the issue is. I’m paying money to lease a vehicle from a dealership that can’t even ser | Read Full Review

9/26/2022 12:00:00 AM | Google

★★★★★ John

*UPDATE* 2nd time on this review. Very disappointed. I leased my vehicle from them. I currently have had several issues with the vehicle, and no matter what I have to wait for an appointment. Which as a result has me going to places that aren’t capable of fully addressing whatever the issue is. I’m paying money to lease a vehicle fro | Read Full Review

9/24/2022 12:00:00 AM | Google

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