Visit 495 Chrysler Jeep Dodge, Inc. For Quality Auto Service: See Info & Deals

★★★★★ JKS

I waited for a scheduled oil change appt. They had it done in less than an hour. 495 CDJR is a very professional dealership in my opinion. | Read Full Review

10/27/2021 12:00:00 AM | DealerRater

★★★★★ Brian Adams

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10/26/2021 12:00:00 AM | Google

★★★★★ Helen Berry

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10/26/2021 12:00:00 AM | Google

★★★★★ Lilly Perron

I bought my Jeep Cherokee in the summer and absolutely love it. I received great service throughout the process, I wasn’t expecting to be able to leave the same day with the vehicle and new plates and everything else but fortunately they made it possible! I ended up having battery issues but Shah the manager did not hesitate to help | Read Full Review

10/23/2021 12:00:00 AM | Google

★★★★★ Linda Breland

Awesome work ,friendly staff. | Read Full Review

10/23/2021 12:00:00 AM | Google

★★★★★ Lashadric Grady

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10/19/2021 12:00:00 AM | Google

★★★★★ becca peterson

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10/18/2021 12:00:00 AM | Google

★★★★★ Bill Taylor

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10/17/2021 12:00:00 AM | Google

★★★★★ robert.rocco

Honesty, integrity, and professionalism. That’s what I expected and that’s what they delivered! The process throughout was stress free, coupled with good old fashion up front “proactive” forthright negotiation. Thank you Bill! | Read Full Review

10/14/2021 12:00:00 AM | DealerRater

★★★★★ gangeleri

Serviced my car promptly at the designated time. Took the car in for a 30k checkup.. Mechanics looked at the car n recommended necessary repairs that should be done. Mike took the time to explain them to me. Mike arranged Shuttle service to/fr home. That was very helpful since other members of the household were at work. Shuttle driv | Read Full Review

10/14/2021 12:00:00 AM | DealerRater

★★★★★ Paula Goodwin

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10/13/2021 12:00:00 AM | Google

★★★★★ G Vargas

Very professional and don’t hassle you. Speak to Sam if you go there. Great salesman! | Read Full Review

10/11/2021 12:00:00 AM | Google

★★★★★ Arye Schwartz

Great parts counter people | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ Josh DaSilva

I have been going here for 3 years to service my wife's car . No complaints about the work that gets done. But damnnnn so annoying everytime that you schedule service no matter if you say just oil change they try pushing 100 other things on you . You could have just spent $9000 putting in a new motor and before you even get to pay t | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ John Del Ponte

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10/9/2021 12:00:00 AM | Google

★★★★★ Jessica Marble

Good overall just so hard to get in touch. Had a missed call but no voicemail (my inbox is not full) so I didn’t know if they were calling for completion or an issue. Called and left a voicemail on the service line - no callback for 2 hours. Called every phone line (service parts and operator) no answer. So I called sales and this ni | Read Full Review

10/9/2021 12:00:00 AM | Google

★★★★★ Matt Kelley

Arrived on time for a 10AM scheduled service. 3 or 4 service people walking around with zero urgency. After discussing the work to be done on my Jeep the service manager needed a second opinion before taking my vehicle in. I will not return here for service or to purchase my next vehicle, plenty of other dealerships who care about cu | Read Full Review

10/9/2021 12:00:00 AM | Google

★★★★★ Kathy Darris

I went to several dealerships trying to find the right car. When I arrived at 495 Jeep I had the pleasure of meeting Joshua. He was the ONLY salesperson who took the time to go over the entire car with me before I took it for a ride. I didn’t end up buying that car but did end up going back and finding another one I liked better. Goi | Read Full Review

10/7/2021 12:00:00 AM | Google

★★★★★ Thomas Walsh

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10/7/2021 12:00:00 AM | Google

★★★★★ Karen Jellison

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10/6/2021 12:00:00 AM | Google

★★★★★ Crazy Marchese

Brought in my car for a recall and decided that I’d have them look at more things while I have my keep in the shop. Rear axle noise and an inspection. Dropped it off on Wednesday morning at 1030 with the appointment I had made a week earlier. Never received a call all day Wednesday tried calling from 6-7 multiple times to figure out | Read Full Review

10/4/2021 12:00:00 AM | Google

★★★★★ Frank Shea

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10/2/2021 12:00:00 AM | Google

★★★★★ Denisepaka

Very pleased with the service we received at 495 Jeep Our 2012 grand Cherokee air suspension immediate service light came on. We were fortunate it was only a fuse! Luigi explained other problems that need to be addressed. I did not feel pressured to make decisions right away, considering the age of the vehicle. Look forward to workin | Read Full Review

10/2/2021 12:00:00 AM | DealerRater

★★★★★ Cheryl Guerino (CreateFaces)

(Shared on behalf of Oneil N. I am the partner mentioned so this is a firsthand account.) ***I just filed a complaint with the Massachusetts Attorney General’s office and it was not surprising to find out that 20% of all ‘auto repair complaints’ filed against businesses in Lowell have been filed against 495 Chrysler Dodge Jeep*** He | Read Full Review

10/2/2021 12:00:00 AM | Google

★★★★★ Chris Hudson

I came in about an hour before closing so there wasn’t much time to make a deal but we didn’t need much time at all. The salesman was very straight forward and got me to the number I was looking to be at. They looked over my trade and we started the paperwork. From walking in the door to leaving took about an hour and 15 minutes. Exa | Read Full Review

10/1/2021 12:00:00 AM | Google

★★★★★ Joe McLaughlin

Last minute state inspection sticker. Took vehilce right in and took care of business. | Read Full Review

10/1/2021 12:00:00 AM | Google

★★★★★ bkdsld

it was the best experience we have had in leasing a new car..they were all extremely helpful and nice | Read Full Review

9/30/2021 12:00:00 AM | DealerRater

★★★★★ Glenn Weymouth

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9/29/2021 12:00:00 AM | Google

★★★★★ Michelle Oleary

We had a very good experience. Our sale person was very very helpful | Read Full Review

9/29/2021 12:00:00 AM | Google

★★★★★ stephen perrin

Easy in easy out !! | Read Full Review

9/29/2021 12:00:00 AM | Google

★★★★★ OnyealilamF Chidoro

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9/27/2021 12:00:00 AM | Google

★★★★★ Robert Tomlinson

Great customer service. I was in and out in less than an hour. Thank you! | Read Full Review

9/27/2021 12:00:00 AM | Google

★★★★★ Ed Alois

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9/25/2021 12:00:00 AM | Google

★★★★★ Nicholas Cavallaro

Great folks at this dealership, very friendly and knowledgeable. | Read Full Review

9/25/2021 12:00:00 AM | Google

★★★★★ R Shrestha

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9/25/2021 12:00:00 AM | Google

★★★★★ Gina Kelley

Great experience! Super friendly. Made getting in a new car fun and easy! | Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ Michael Jarvis

Speedy clean service. They even washed my car | Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ Ryan Fogg

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9/24/2021 12:00:00 AM | Google

★★★★★ Dave Chamberland

Everything was great. They didn’t have a courtesy vehicle there for me, so they called enterprise and got me a car for a discount and only took 2 days to fix my car. Also I was able to drop the rental off with them, then they took care of it for me from there. Issue with my car was diagnosed and fix in under 48 hours. All in all smoo | Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ Daniel Tilley

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9/24/2021 12:00:00 AM | Google

★★★★★ foggryan9

Great people, excellent service. Very helpful with my 2 yr old while I was filling out paperwork | Read Full Review

9/24/2021 12:00:00 AM | DealerRater

★★★★★ Will Doubleday

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9/24/2021 12:00:00 AM | Google

★★★★★ donald meuse

Did not enjoy it..took 2 hrs to plug a slow leak tire..I had an appointment.. | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Josh R

Usually I hate dealerships. But from start to finish the process of getting my new car went very smooth. I was impressed James!!! Is awesome. Jack is great too funny guy as well. Thank you guys for easing my stress level about buying a car. | Read Full Review

9/21/2021 12:00:00 AM | Google

★★★★★ burke.stacey

Friendliest car dealership that we have used. An easy quick experience that’s why we keep going back to this specific dealership. | Read Full Review

9/21/2021 12:00:00 AM | DealerRater

★★★★★ Fred Whipple

I’ve had my brakes and rotors replaced 4 times and calipers replaced twice by this shop over the course of 7000 miles. They can’t seem to figure out why the brakes keep going bad. This last time they took a week to get it in, and 4 days to get it back to me once it was in. Their suggestion was, let’s try this expensive service and | Read Full Review

9/21/2021 12:00:00 AM | Google

★★★★★ Robert Varey

My salesmen Dave Duffin was absolutely amazing. | Read Full Review

9/18/2021 12:00:00 AM | Google

★★★★★ James Pettengill

Great dealership to work with honest and upfront pricing. | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Rob Rosa

Quick and Easy, no problems great service | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ André Gorgenyi

Update 9/13/21 Brought it in for first service (5k miles). They were very jigs but Luigi is terrific advisor and i was beyond grateful for his attention to my questions. Salesperson David Duffin, the principal owners, and finance team all went above and beyond to make it a very pleasant experience. When one deal didn’t work out wit | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Lindsay Migala

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9/16/2021 12:00:00 AM | Google

★★★★★ JeepGirl

James helped me find the best option that works for my family. Very patient and hard working guy! Thank you for making me a Jeep Girl! | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ sean dowling

Great experience. Excellent service through the entire process. Made everything very smooth and hassle free. Highly recommended!! | Read Full Review

9/14/2021 12:00:00 AM | Google

★★★★★ Swalker

I have purchased many cars. This was the best buying experience I have ever had. Sam was a pleasure to work with. If any one I know was looking for a Jeep I would send them to Sam at 495 Jeep. | Read Full Review

9/12/2021 12:00:00 AM | DealerRater

★★★★★ cynthia201426

Just had the best experience with them. I kept taking my jeep back to dealer I bought it from, 6 different times, and always came back worse off. Took it 495 Jeep service and had really awesome customer service and have my Jeep back running better than it seems than when I bought it. I found them to be very reasonable price wise also | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ Steve Geoffroy

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9/11/2021 12:00:00 AM | Google

★★★★★ George Melisi

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9/11/2021 12:00:00 AM | Google

★★★★★ John Hurley

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9/9/2021 12:00:00 AM | Google

★★★★★ Luisa Bedoya

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9/8/2021 12:00:00 AM | Google

★★★★★ Erin

Best jeep dealership I’ve been to! Had a great experience here! Very friendly group of people and great customer service. Thank you! | Read Full Review

9/4/2021 12:00:00 AM | Google

★★★★★ Lamborghini F1

These guys are awesome, loved buying my trx from them. Family owned, not buying a Jeep, Ram, Dodge from anyone else. | Read Full Review

9/4/2021 12:00:00 AM | Google

★★★★★ Rafael Flores

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9/4/2021 12:00:00 AM | Google

★★★★★ Tommy Fender

From beginning to and everything was smooth, everybody was nice, very personable, overall an amazing experience. | Read Full Review

9/4/2021 12:00:00 AM | Google

★★★★★ Chris Needham

I inquired about a RAM 1500 and within a few hours I reached a deal over the phone. I offered to put a deposit but was told there was no need if I was coming in today. I left my house 30 minutes later to make the 2 hour drive and even confirmed I was on my way. A little over an hour into the drive the sales manager Doug called to tel | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Clt2bos

Josh was great good experience as always at 495 Jeep. Spent time with me finding the right car even came in on his day off | Read Full Review

9/1/2021 12:00:00 AM | DealerRater

★★★★★ Shelly Outwater

Just completed our 4th purchase with 495 Jeep and every experience has been exceptional. Highly recommend working with Eddie!!! | Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ Laurie Shepard

The best experience for buying a car. No nightmare of hours being there. Quick easy efficient and the nicest people! I am very grateful. | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ kelly garon

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8/30/2021 12:00:00 AM | Google

★★★★★ Jason Ferreira

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8/30/2021 12:00:00 AM | Google

★★★★★ Paul Paone

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8/30/2021 12:00:00 AM | Google

★★★★★ John Masso

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8/28/2021 12:00:00 AM | Google

★★★★★ Rahquise123

Jack Diprieto and Patrick Poirier. These two gentlemen know how to treat a customer. A+professionalism and quality service! First round is on me g. | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ Jason Shanahan

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8/28/2021 12:00:00 AM | Google

★★★★★ Hhd0713

I went to test drive a Jeep Grand Cherokee 2019 limited x and I took a look around and I notice the vehicle did had repair jobs before, how many? i don’t know!. but the door driver side vin sticker it was peel off for paint job the front bumper and the driver fog lights were not adjust properly what make me think that the car did had | Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Thomas Cummiskey

Great experience, missed the women’s name, but she was fantastic explaining the part I needed and an estimated cost. Car in at 8:20 and out and hour later. Top shelf and fairly priced. | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Nivaldo Pereira

I stopped by the dodge dealer just to check deal about a truck, David went above and beyond, I ended up buying a new truck, I will recommend David to my friends | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Kaina Janvier

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8/26/2021 12:00:00 AM | Google

★★★★★ Michael Wilson

My experience with the salesman Eddy was fantastic. He was honest and upfront. He definitely made my experience great. The reason I don’t give 495 a five star rating was because the finance manager was very pushy and he struggled to accept I had alternative financing. And I could tell he wasn’t pleased I didn’t choose the extended w | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ David Blazon

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8/25/2021 12:00:00 AM | Google

★★★★★ Julius Lomodo

Lowell quality , and overly priced service | Read Full Review

8/25/2021 12:00:00 AM | Google

★★★★★ Tinamarie Joaquin

I have been to multiple jeep dealers and this one is by far the most helpful and friendliest! I live about a mile from another jeep dealer but travel out of my way for the great service and helpful staff! I recently had a very stressful situation, went to methuen where I initially purchased the car and left there in tears. I stopped | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Gaston Menarvino

I'm owner of the new RAM TRX, I had some issues related warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremely valuable and I look forward continuing working with them! Thanks Lionel and 495 team! | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Kyriakos Kotzias

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8/23/2021 12:00:00 AM | Google

★★★★★ Bill T

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8/23/2021 12:00:00 AM | Google

★★★★★ ruerustyoscar

I bought my Jeep Grand Cherokee in 2015 and have been very happy with the after service care that I need for routine maintenance I also feel comfortable as they explain me what the problem is which makes me comfortable | Read Full Review

8/23/2021 12:00:00 AM | DealerRater

★★★★★ Kyle Sencabaugh

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8/20/2021 12:00:00 AM | Google

★★★★★ Blazer a

Took my vehicle in for a warranty repair for som body work. Made an appointment they took some photos to submit for approval. Once the repair was approved we made a date to bring it in for repair. When I brought my vehicle in they gave me a loaner to use. 10 days later it was done and looks great. The only negative part was the time | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ Alexandre Trentini

Great customer service, in and out quickly as promised. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ D Katt

My wife and I have been going here for years. Our family has purchased 4 vehicles from them and have never had an issue. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ mark richards

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8/20/2021 12:00:00 AM | Google

★★★★★ Kim Shanahan

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8/20/2021 12:00:00 AM | Google

★★★★★ Robert Cashman

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8/19/2021 12:00:00 AM | Google

★★★★★ Trenton Sras

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8/19/2021 12:00:00 AM | Google

★★★★★ Pallidun

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8/19/2021 12:00:00 AM | Google

★★★★★ Shirley Profit

Dave was great, and they are fortunate to have him there, and unfortunately, I cannot rate a business based off of one person. My overall experience wasn’t a good one for it being my first car purchase. It’s barely been a month since I’ve had my Jeep, and I may need to get four new tires because of a bad patch job done to one of the | Read Full Review

8/19/2021 12:00:00 AM | Google

★★★★★ blueeyes314

All the people I talked to were very nice they understood what I wanted to have done. Yes I would go back to this dealer. | Read Full Review

8/18/2021 12:00:00 AM | DealerRater

★★★★★ isa178

This is the 3rd time that we purchase a vehicle from 495, they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different vehicles they sell and was just an amazing human being. While Phil was away, he asked Patrick to assist us. The transition was se | Read Full Review

8/18/2021 12:00:00 AM | DealerRater

★★★★★ Matthew Hackett

Extremely reliable and quick to complete the service appointment. I drive past 5-6 closer Jeep dealerships just to get work done here, and have not had an issue in the 5 years that I’ve been a customer. | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ R C

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8/17/2021 12:00:00 AM | Google

★★★★★ Carlos C

Good dealership | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Martin Engel

Fast and efficient servixe but they said they would vac and wash our car but didn't. | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Angelo Traniello

The sales and financing staff are extremely friendly and helpful. I worked with James (Sales) and Jack DiPietro (Finance) to purchase my leased vehicle with absolutely no hassel or gimmicks. After a bad experience with another dealer, they turned it around. I would recommend this dealer to anyone looking for a new vehicle. | Read Full Review

8/14/2021 12:00:00 AM | Google

★★★★★ Hamilton Carrion

All I have to say is Phil. "Your Family Car Salesman". His professionalism and humility makes you forget you're there for business. Thank you Phil, I'm forever grateful for the conversations we had throughout my car purchase. To put it short, he's the best. Thank you! | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Stephen Ternullo

Buyer beware, the worst sales team I have ever dealt with. Stay far away | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ James Morgan

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8/11/2021 12:00:00 AM | Google

★★★★★ Joe Spinale

Great place to do business they always take care of me Sam was a great help walked me through everything. Great guy to talk with knows his stuff. | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ Tyrath Seang

Please contact me My name is on file Then we can talk about it I don’t want to post my number on here | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ mikko Lim

Great and quick service for fixing my Pacifica sliding door. In and out in an hour | Read Full Review

8/10/2021 12:00:00 AM | Google

★★★★★ Derrick Todd

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8/10/2021 12:00:00 AM | Google

★★★★★ John Davis

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8/9/2021 12:00:00 AM | Google

★★★★★ Robert Reed

Stopped in for unscheduled head light issue , was taken right in and problem fixed right away with nominal wait time | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Skip Klobucher

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8/9/2021 12:00:00 AM | Google

★★★★★ Chenevertgregg

Excellent customer service, Phil was helpful and knowledgeable and great to work with | Read Full Review

8/9/2021 12:00:00 AM | DealerRater

★★★★★ Pam Souza

Made my appointment 1 week before bringing the vehicle in. I needed the mirror on the passenger side replaced. The truck also had three software updates and a tailgate latch recall. When I brought the vehicle in they had none of the parts on site. The had to keep the truck an extra 24 hours. Their communication was terrible as w | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Tom Catyb

Just in for service. But it ended up being a minimum wait, do what I ask, no issue visit. So much better than the usual visits I have for simple oil change. | Read Full Review

8/4/2021 12:00:00 AM | Google

★★★★★ Tyrath Seang

Service is the worst ever Drop my car off to be serviced They never even took a look at it or even bother calling me To tell me what the problem is Communication is horrible As soon as you call them To check the status on your car they’ll tell you your advisor is not at the shop They’ll get back to you and never do This happened Nume | Read Full Review

8/4/2021 12:00:00 AM | Google

★★★★★ Joe

Good service all around. Joshua was extremely helpful during the entire sales process. All my questions were answered in a timely manner. Thank you for a good car purchasing experience. | Read Full Review

7/31/2021 12:00:00 AM | DealerRater

★★★★★ Frank Quatieri

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7/30/2021 12:00:00 AM | Google

★★★★★ Robert Mclean

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7/30/2021 12:00:00 AM | Google

★★★★★ Amy Ignatowicz

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7/30/2021 12:00:00 AM | Google

★★★★★ Valerii BESPALOV

this is the worst place, they have no specialists, they work very slowly on purpose to then increase the repair bill. They had my car for 4 weeks and they changed everything without knowing what exactly to do. They put up a huge bill, but the problem was not solved. So if you want to lose time and your money, then come to them. | Read Full Review

7/30/2021 12:00:00 AM | Google

★★★★★ Steve Sullivan Sr.

Not worth taking any vechicle to this dealer ship. | Read Full Review

7/30/2021 12:00:00 AM | Google

★★★★★ Elizabeth Ghandchi

Excellent experience! The team was efficient and all communication was very straight forward. I didn’t have to spend long at the dealership, and everything went smoothly. Five stars for sure! | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ Dave Bibeau

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7/28/2021 12:00:00 AM | Google

★★★★★ Dan Orlando

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7/28/2021 12:00:00 AM | Google

★★★★★ Eddie Polcaro

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7/28/2021 12:00:00 AM | Google

★★★★★ Sorayah

Recently move to the area and I was very impressed by the service provided. Fantastic customer service. Waiting area very clean and updated. Over all a great experience. | Read Full Review

7/27/2021 12:00:00 AM | Google

★★★★★ Walter DiNitto

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7/27/2021 12:00:00 AM | Google

★★★★★ Bud Bushen

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7/25/2021 12:00:00 AM | Google

★★★★★ Tony Cobuccio

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7/25/2021 12:00:00 AM | Google

★★★★★ Donna Tedford

Fast and professional. Everyone was wonderful! No complaints at all. | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Patricia Greene

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7/24/2021 12:00:00 AM | Google

★★★★★ john barbera

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7/22/2021 12:00:00 AM | Google

★★★★★ Debra Maglio

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7/22/2021 12:00:00 AM | Google

★★★★★ Melissa DeBlois

Speedy and efficient | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ Heather Varney

The technician was super helpful, she came out multiple times to let me know the progress of my repair while I waited. She was really great! | Read Full Review

7/21/2021 12:00:00 AM | Google

★★★★★ Michelle_Rodriguez2318

Loved my experience there. Everyone was so helpful and they got me exactly what I wanted. Eddie was the best, he explained the whole process to me and made everything go smoothly. | Read Full Review

7/21/2021 12:00:00 AM | DealerRater

★★★★★ fmq

Went in for oil change, tire rotation and air pressure issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to do it in. I appreciated the courtesy | Read Full Review

7/20/2021 12:00:00 AM | DealerRater

★★★★★ Marc Burt

Great experience. Communication was good. Nothing hidden and we got a fair deal on our truck. Big fan of our sales person. | Read Full Review

7/19/2021 12:00:00 AM | Google

★★★★★ Armando Lords

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7/16/2021 12:00:00 AM | Google

★★★★★ Flynn23

Best dealership around. We are on our 3rd jeep from them. They show respect for your time and have everything ready to go when you arrive to buy/lease your vehicle. For working parents who don’t have a lot of extra time, this is extremely helpful. Thank you Eddie and Jack! | Read Full Review

7/16/2021 12:00:00 AM | DealerRater

★★★★★ Carly Limoli

Worst service I've ever had. Don't go here unless you want unauthorized work done to your vehicle then be charged 3x more than anywhere else and be straight up lied to multiple times. | Read Full Review

7/16/2021 12:00:00 AM | Google

★★★★★ Louis Steriti

I'm so glad my car come out aces. And they treated me very well | Read Full Review

7/15/2021 12:00:00 AM | Google

★★★★★ Stephen Dubey

Great service. | Read Full Review

7/15/2021 12:00:00 AM | Google

★★★★★ Alexis Bouley

Phil Prieur was our sales man. Would absolutely recommend him to family and friends. Super personable and knowledgeable. | Read Full Review

7/15/2021 12:00:00 AM | Google

★★★★★ Lo

James has been working with me to get me into the vehicle I want at a price that works for me even going so far as to try to source the vehicle from another dealer. That is not easy to do in these times! I have an unusual situation that is not make it easy, but he has been very patient and understanding. I hope that in time we can ge | Read Full Review

7/15/2021 12:00:00 AM | DealerRater

★★★★★ T Sabetti

I just traded in and purchased my vehicle with 495 ram for over the 10th time. I go nowhere else. Always the best deal possible and honest communication, never any surprises. I recommend this dealership to everyone. | Read Full Review

7/12/2021 12:00:00 AM | Google

★★★★★ Dan Braga

My ram 1500 had several warning lights on called them they and they were able to get me an appointment in a couple days. Dropped off the truck and later that day they called me with a estimate to repair it. They ordered the parts and it was fixed the next day for the exact price they quoted me. The employees at 495 dodge were very pr | Read Full Review

7/12/2021 12:00:00 AM | Google

★★★★★ Paul Graczyk

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7/10/2021 12:00:00 AM | Google

★★★★★ Jeff Derochers

Excellent service, I'm very crazy about my truck, there isn't a single scratch or dent on my truck and I get very nervous bringing it anywhere for service as some places aren't very careful around vehicles. This is the second time I've had my truck worked on here and has been returned to me in perfect condition both times and with a | Read Full Review

7/9/2021 12:00:00 AM | Google

★★★★★ Peter Brennan

Scheduled an appointment for service and they had me in and out in less than 45 minutes! Very professional service professional took care of everything! | Read Full Review

7/9/2021 12:00:00 AM | Google

★★★★★ Kelly Carreiro

Mike was amazing. He was upfront and honest and took his time to figure out what was wrong with my Jeep without breaking my bank. I left another Jeep dealership because of their customer service. So glad I made the switch. Thanks Mike! | Read Full Review

7/7/2021 12:00:00 AM | Google

★★★★★ Katie Robinson

Really great sales department! So far we have used Dave for two purchases and he is knowledgeable and kind. | Read Full Review

7/7/2021 12:00:00 AM | Google

★★★★★ Lisa Josselyn

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7/7/2021 12:00:00 AM | Google

★★★★★ Arthur Lynch

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7/7/2021 12:00:00 AM | Google

★★★★★ Diego Berbesi

Well this is my second time using this location for oil and tire rotation things were miss First time my tire air pressure was low on one of them Second time while I was driving on the highway one of my hood latches were left open (Jeep wrangler ). | Read Full Review

7/6/2021 12:00:00 AM | Google

★★★★★ Mark O'Donoghue

I would highly recommend 495 Chrysler Jeep Dodge Ram and especially Patrick Poirier. Patrick was great to work with and kept me posted on the status of the Jeep Wrangler that I ordered. Patrick took care of all the paperwork and financing so that when I picked the Jeep up, it was ready to go. Patrick spent as much time as I needed | Read Full Review

7/3/2021 12:00:00 AM | Google

★★★★★ Jane Raphanella

Great service. Easy to get an appointment. | Read Full Review

7/3/2021 12:00:00 AM | Google

★★★★★ PC

Friendly service, good value. salesman (Phil) was excellent. Kept me up-to-date every step of the transaction. Car was a good value, and exactly what I was looking for. | Read Full Review

7/3/2021 12:00:00 AM | DealerRater

★★★★★ nozolad

Very pleasant to do business with, no high pressure tactics, reasonable pricing and trade-in. Seamless transaction, they took care of everything! | Read Full Review

7/1/2021 12:00:00 AM | DealerRater

★★★★★ Joe.Romano

The people at 495 really care. It keeps me going back. They work with me and not against me. They want to make money, sure but they want to get you a good deal too. They take the time to know you and not just your ideal monthly payments. Their customer service is second to none. From sales to finance to service, they all have the sam | Read Full Review

7/1/2021 12:00:00 AM | DealerRater

★★★★★ Jason Valera

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7/1/2021 12:00:00 AM | Google

★★★★★ Kristina Lussier

My fiance and I decided to buy a new car. We went to Jeep Chrysler dodge on Route 38 in lowell. They were extremely friendly and helpful. Our salesman David Duffin was amazing. He was very knowledgeable and very patient and got us into a Jeep that we really wanted. Jack Dipietro was very helpful as well. Finding us a bank that was wi | Read Full Review

6/30/2021 12:00:00 AM | Google

★★★★★ Alec Seferian

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6/30/2021 12:00:00 AM | Google

★★★★★ Nicole Veno

We have bought over eight cars here! Best of best! | Read Full Review

6/29/2021 12:00:00 AM | DealerRater

★★★★★ Ashleigh Gibson

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6/29/2021 12:00:00 AM | Google

★★★★★ Ibrahim Khalifa

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6/28/2021 12:00:00 AM | Google

★★★★★ Nick Papavasiliou

This dealership is very professional and friendly I had a great experience with them I highly recommend this place!!! | Read Full Review

6/26/2021 12:00:00 AM | Google

★★★★★ lasallek99

No pressure sales folks. Friendly and so helpful leading you through the whole process of test driving, financing and making the delivery process a breeze. | Read Full Review

6/26/2021 12:00:00 AM | DealerRater

★★★★★ Richard Pronovost

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6/25/2021 12:00:00 AM | Google

★★★★★ Tori Roberts

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6/25/2021 12:00:00 AM | Google

★★★★★ John Fitzgerald

Eddie was very helpful he took all the time I needed and I had a great experience Eddie made my experience painless | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Steve Connor

Had service done on my 2013 Ram truck and once again, the warranty they sold me saved me hundreds of dollars! They also took care of my truck promptly with great service. | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Marco Lanza

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6/25/2021 12:00:00 AM | Google

★★★★★ Kathy

James was very kind and personable. He answered all my questions. He negotiated with me and got what I believe was a GREAT deal. He was patient. The best was James was NOT PUSHY at all which made the experience so much easier! Thank you James! | Read Full Review

6/24/2021 12:00:00 AM | DealerRater

★★★★★ bartons8

James was a pleasure to work with. He made my wife and I feel very comfortable with our purchase experience from selection, through financing and then delivery. Definitely will be back to see him for future purchases. | Read Full Review

6/23/2021 12:00:00 AM | DealerRater

★★★★★ Jim Bowker

This dealership is no where near my house, but I had good luck with them when I bought a 2017 Ram from Phil a few years ago. So when my wife wanted a new Jeep, we took a ride up there. Phil still works there, but had gone for the day and we were helped by Bill. We left 45 minutes later with a deposit on a new Wrangler. So if you ar | Read Full Review

6/23/2021 12:00:00 AM | Google

★★★★★ David Pilvelatis

Great customer service. The staff were friendly and very helpful. They made sure I had everything I needed at an affordable price. | Read Full Review

6/22/2021 12:00:00 AM | Google

★★★★★ Darleen Wood

The service staff is always courteous and accommodating They explained what my vehicle needed for certain work and explained it in full | Read Full Review

6/22/2021 12:00:00 AM | Google

★★★★★ Dan Decker

Eddie in the sales dept. Is fabulous. Great to work with we bought 2 vehicles from him and will hopefully continue too. The service dept is horrible though. I’ve been dealing with a oil consumption problem for 2 years now and because the service dept did not document it well. I have to continue to be in the test before they can fix i | Read Full Review

6/22/2021 12:00:00 AM | Google

★★★★★ Mafior38

James is excellent! We had a very pleasant and smooth buying experience. I would highly recommend him! I would return to buy my next vehicle from him. | Read Full Review

6/20/2021 12:00:00 AM | DealerRater

★★★★★ J.king094

James made the car buying experience very easy and was an extremely pleasant and nice guy to work with. He’s an all around guy who kept us at ease when going though the car buying process, I would highly recommend him to anyone in the market for a new vehicle! | Read Full Review

6/19/2021 12:00:00 AM | DealerRater

★★★★★ Dan Decker

Eddie in the sales dept. Is fabulous. Great to work with we bought 2 vehicles from him and will hopefully continue too. The service dept is horrible though. I’ve been dealing with a oil consumption problem for 2 years now and because the service dept did not document it well. I have to continue to be in the test before they can fix i | Read Full Review

6/19/2021 12:00:00 AM | Google

★★★★★ Pamela Gerrior

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6/18/2021 12:00:00 AM | Google

★★★★★ Anthony Coco

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6/18/2021 12:00:00 AM | Google

★★★★★ A. Lister

Brought my jeep in for tire rotation and oil change June 16, 2021. Mike Flynn greeted me in the bay - nice enough guy. But waaaait - I was off my game that day and managed to muck things up for him three (3) times. He never lost his cool or even came off that that was an option. Mike Flynn = MORE than a nice enough guy | Read Full Review

6/18/2021 12:00:00 AM | Google

★★★★★ Ezequiel Mercado

Great staff all around. Couldn’t be happier. Thanks again | Read Full Review

6/18/2021 12:00:00 AM | Google

★★★★★ raju uredi

Nice people, | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ John Thompson

Service very good. Wish the service dept opened at 7:00 am to receive vehicles like it used to. Had oil and filters changed on diesel. Very expensive, over $100.00 more than 9 months ago. Will have to look elsewhere next time. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ FELIX PAGAN

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6/16/2021 12:00:00 AM | Google

★★★★★ Darlene Burke

Working with Sam right from the start he was honest and helped me in many ways with new features on the Jeep compared to my old Jeep. Sam is very knowledgeable and I would recommend Sam highly to anyone entering in to buy a new vehicle. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ wesolowskig

Cassandra provided professional, prompt, and cheerful service. Safety check, oil change, tire rotation, and State inspection took just over one hour. Waiting room was clean and fully stocked with beverages. Online reservation was easy. Overall a very positive experience ... | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ Brooks295

Very pleasant to deal with I think that says enough if you want people to fill these out you shouldn't demand a minimum amount of words | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ cheryl mcdonough

Was not advised the repair for recall would take 3 hours to complete and when I asked how much longer after 2 hours and 45 minutes I got attitude from older male service rep. They charged a ridiculous amount to replace my windshield wipers had I know that it would cost 75 for that alone I never would have agreed to it if the dealer | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Tammy Dohner

David, the sales rep I worked with, was very patient and helpful, and cared about what I needed and wanted in a vehicle. He answered all my questions and went the extra distance to help figure out details to operate the removable sky panels. It was a very good experience. | Read Full Review

6/13/2021 12:00:00 AM | Google

★★★★★ Joanna Kellogg

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6/13/2021 12:00:00 AM | Google

★★★★★ Raymond Nassar

495 Chrysler jeep is a great honest and best dealership for either repairs shopping for a new car or truck and absolutely love to bring my 2016 Mini van town & country which I bought it from 495 Chrysler and jeep in 2017 I was greeted by Mr shaheed the owner he gave be the best deal strait forward no gimmicks or anything like that an | Read Full Review

6/11/2021 12:00:00 AM | Google

★★★★★ Teresa Dwyer

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6/10/2021 12:00:00 AM | Google

★★★★★ Carlene Alboth

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6/10/2021 12:00:00 AM | Google

★★★★★ Terry Atwood

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6/10/2021 12:00:00 AM | Google

★★★★★ Jacob Werrick

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6/7/2021 12:00:00 AM | Google

★★★★★ beth halaby

Was in and out in an hour for an oil change, tire rotation and inspection sticker! Mike was fabulous. Made certain my dinosaur decal was not disturbed when replacing my sticker!! ?? | Read Full Review

6/5/2021 12:00:00 AM | Google

★★★★★ robert snelders

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6/3/2021 12:00:00 AM | Google

★★★★★ Mike B

I came in for just an oil change. They had me in and out in about 30 minutes which was not only faster than my old dealership but they were also less expensive. | Read Full Review

6/2/2021 12:00:00 AM | Google

★★★★★ John Tzimorangas

The GM and Sales folks at 495 Jeep were excellent and easy to work with. They walk me through the process and made the experience simple. | Read Full Review

6/1/2021 12:00:00 AM | Google

★★★★★ Mcb

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6/1/2021 12:00:00 AM | Google

★★★★★ Lori-Ann Blair

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5/30/2021 12:00:00 AM | Google

★★★★★ Kevin Riley

The service agent was really nice and explained everything to me clearly. I was just in for scheduled maintenance. They were quick and efficient and even washed the car for me when they were done. Thanks! | Read Full Review

5/30/2021 12:00:00 AM | Google

★★★★★ Christa Gillis

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5/29/2021 12:00:00 AM | Google

★★★★★ Chad Jusseaume

Seemless process to get me approved for a vehicle that meets my needs. Phil was very considerate and great to work with. This was my best car-buying experience. | Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ jessica castillo

I had a great experience here ! As a tiny female trying to buy a truck, I was a little nervous ! I went to a few other dealers and they did not help me out at all! The gentlemen at 495 were so helpful from the moment I walked in and got me a good deal! I would recommend them all day ! | Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ Victoria Wilson

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5/27/2021 12:00:00 AM | Google

★★★★★ JM

Clean place, friendly, efficient Nice place to count in that is nearby. Generally have good experiences at 495 Jeep. We service our 3 vehicles here. | Read Full Review

5/27/2021 12:00:00 AM | DealerRater

★★★★★ Cou

Leased 2 vehicles, fair pricing. Bill was awesome! We will return. Only negative is when you turn in the lease, the inspection of vehicles should be done at that time with the customer present. | Read Full Review

5/26/2021 12:00:00 AM | DealerRater

★★★★★ ronbrennan28

Buying my new Jeep Cherokee was a good experience. Phill Prieur and Jack DiPietrro made the process quick and easy. I will consider buying another car there again. | Read Full Review

5/26/2021 12:00:00 AM | DealerRater

★★★★★ Zachary Carmello

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5/26/2021 12:00:00 AM | Google

★★★★★ Angel Burgos

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5/26/2021 12:00:00 AM | Google

★★★★★ Stacey Moran

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5/26/2021 12:00:00 AM | Google

★★★★★ Joan Psomos

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5/26/2021 12:00:00 AM | Google

★★★★★ Lee Jeffers

Booked an appointment yesterday with "Orlando" to test drive a 2021 Jeep Wrangler for this afternoon that just got delivered from the factory. I quit work early to make it on time to the test drive appointment. I arrived only to have the dealership scurrying to find both the keys to the vehicle as well as the vehicle itself. The exc | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ prakash mavani

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5/23/2021 12:00:00 AM | Google

★★★★★ Peter Kourafalos

Patrick was extremely knowledgeable and great to work with. It was a great experience overall working with 495 Dodge. | Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ egberto junior

???? | Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Lidiana Vieira

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5/23/2021 12:00:00 AM | Google

★★★★★ Ron Mac

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5/21/2021 12:00:00 AM | Google

★★★★★ Debra Delponte

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5/21/2021 12:00:00 AM | Google

★★★★★ Allen Wiggin

I left my Jeep Wrangler Unlimited for an oil change and tire rotation and interior detailing. What was a 3 yr old, well worn in Jeep with dirt and dog snot and who knows what on the seats - is now a “show-room” quality, clean, Chief blue Super Jeep! All of the stains in the seats are gone! Dog slobbered windows are Spotlessly clean | Read Full Review

5/21/2021 12:00:00 AM | Google

★★★★★ Mark Brennan

I was able to find and purchase the exact 1500 that I was looking for. Patrick did a great job going over all the features of the truck and the buying process was painless. The only thing is that after I purchased the vehicle, I was told the truck was shipped without the Certificate of Origin. I was told it should only take a couple | Read Full Review

5/21/2021 12:00:00 AM | Google

★★★★★ kev joseph

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5/19/2021 12:00:00 AM | Google

★★★★★ Joe Graham

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5/19/2021 12:00:00 AM | Google

★★★★★ Chris Cowgill

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5/19/2021 12:00:00 AM | Google

★★★★★ Chad Chamberland

Fast easy no hassle low pressure place they were awesome from start to finish | Read Full Review

5/19/2021 12:00:00 AM | Google

★★★★★ Leigh Bailey

Best service experience I have had in quite a while. Cassandra was my associate. She was quick, efficient and thorough. She understands the service centers systems and was a great pleasure to work with. The service conducted was great and they even gave my car a wash for me. | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Chris topher

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5/18/2021 12:00:00 AM | Google

★★★★★ Frank Shea

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5/18/2021 12:00:00 AM | Google

★★★★★ Courtney Vermette

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5/16/2021 12:00:00 AM | Google

★★★★★ Rich Sawyer

On 5/11/21, I contacted the service and parts department requesting a tire replacement for my Dodge Ram. They advised me that they had a tire readily available and booked me an appointment for the following day on 5/12/21. I went to the appointment and sat there for an hour and 40 minutes only for them to come out and tell me that th | Read Full Review

5/15/2021 12:00:00 AM | Google

★★★★★ Marquita Fiore

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5/14/2021 12:00:00 AM | Google

★★★★★ JKS

495 CDJR The employees are very friendly and professional. I love the drive in service bay. The newly purchased vehicle lot is a great feature. Once you purchase a vehicle it is placed in a special lot, keeping it away from any damage that may happen in a regular lot. The waiting area is clean and relaxing. I highly recommend this de | Read Full Review

5/14/2021 12:00:00 AM | DealerRater

★★★★★ the5petersons

Great group of people at this dealership we just purchased a brand new jeep and joe was very helpful throughout our purchase process I would recommend you go through this dealer Very efficient,helpful and easy to work with No pressure to buy and great prices on all their vehicles. Steve | Read Full Review

5/14/2021 12:00:00 AM | DealerRater

★★★★★ Valdeci Moreira

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5/13/2021 12:00:00 AM | Google

★★★★★ Mikegag

Very good service and very honest. No pressure and a very good experience. No games with pricing and right to the point with cost and what you get for the money. | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ Oleksandr Mayorskiy

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5/10/2021 12:00:00 AM | Google

★★★★★ Travis Bryan

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5/8/2021 12:00:00 AM | Google

★★★★★ Emily Kaufman

Thank you Doug&Eddie! | Read Full Review

5/8/2021 12:00:00 AM | Google

★★★★★ macrulz34

Joshua was excellent selling and delivering my new Ram truck. I would definitely suggest you go to 495 for your new vehicle. Thank you for everything. | Read Full Review

5/8/2021 12:00:00 AM | DealerRater

★★★★★ Fran Cronin

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5/7/2021 12:00:00 AM | Google

★★★★★ daniel mahoney

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5/7/2021 12:00:00 AM | Google

★★★★★ Gee Mayant

First time getting service done for my lease. Not happy. Who knew an oil change and fixing a sense could take 2.5-3 hrs. Never was updated to the status of my car, while other people were getting updates. | Read Full Review

5/7/2021 12:00:00 AM | Google

★★★★★ ERIC HELBERG

I have personally purchased six vehicles from 495 over the last ten years. Eddie Cruz is the best! The staff is knowledgeable and extremely polite. Need a new car? Go see the folks at 495. You won’t be disappointed! | Read Full Review

5/6/2021 12:00:00 AM | Google

★★★★★ Fred Jr.

Both 495 Jeep and James Smith are excellent. James and everyone I met treated me with respect and honesty. I was considering purchasing a Nissan Rogue, but after test driving it and the Jeep Cherokee Limited, I decided that the Jeep is a much better vehicle for my needs it is also of higher quality and has more features including saf | Read Full Review

5/6/2021 12:00:00 AM | DealerRater

★★★★★ Megan

Great service every time, which is why I keep coming back. Thank you, Mike and Patti!! | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Steve Coutu

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5/4/2021 12:00:00 AM | Google

★★★★★ Jim Giasullo

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5/4/2021 12:00:00 AM | Google

★★★★★ André Gorgenyi

Salesperson David Duffin, the principal owners, and finance team all went above and beyond to make it a very pleasant experience. When one deal didn’t work out with the numbers we found another one which did. Felt like I was in great hands from the moment I walked in. | Read Full Review

5/3/2021 12:00:00 AM | Google

★★★★★ Samuel Adams

The staff are very friendly and down-to-earth, and they always make sure your needs are met (without making assumptions). | Read Full Review

5/3/2021 12:00:00 AM | Google

★★★★★ jim gordon

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5/3/2021 12:00:00 AM | Google

★★★★★ Joe & Audrey Darrigo

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5/2/2021 12:00:00 AM | Google

★★★★★ Samuel Adams

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5/2/2021 12:00:00 AM | Google

★★★★★ Ali1983k

Had a wonderful experience buying a car from 495, Eddie was knowledgeable and responsive to make my deal pronto and get me on my way. | Read Full Review

5/2/2021 12:00:00 AM | DealerRater

★★★★★ Lionel Choiniere

Convenient location, great service and friendly staff. The best Dealership to purchase and service your vehicle. | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Karen Laforge

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4/29/2021 12:00:00 AM | Google

★★★★★ Arun Pech

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4/28/2021 12:00:00 AM | Google

★★★★★ Keny Mendona

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4/28/2021 12:00:00 AM | Google

★★★★★ Christopher Bertrand

I could not find the service desk at first. Finally asked a man in the waiting room where it might be and he said to the left out the do not enter sign. The gall who helped me, after I went back out and drove my jeep in, was friendly and accommodating. The only thing that bothered me was when I got home and was removing the coffee cu | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Cheryl Humphrey

Very sad. One problem was fixed but i believe they honestly don't know what the problem is. I have more lights on now than i did bringing it in there. Very nice people work there but not any better. Very sad. | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Bruce Rosen

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4/27/2021 12:00:00 AM | Google

★★★★★ DJ THAO

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4/26/2021 12:00:00 AM | Google

★★★★★ Cindy Rivera

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4/26/2021 12:00:00 AM | Google

★★★★★ Robin Pernice

Excellent service Excellent communication and follow up. They provided a car for my use. They were accurate with their estimate of the time it would take. Friendly and polite staff. A pleasure | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ Andrew Quinzani

Everyone was great. Went in for a freebie oil change and it was done quickly. Only problem I noticed when I got home was the oily hand prints on the fender. Someone please get the technician a rag! | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ Chad James Hapshe

Lived up to their warranty and gladly took care of my catalytic converter, 2013 Chrysler 200 LX. Very pleased, thank you. | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ Michelle Skolnik

I returned services call 30 minutes after Cassandra left a message. Left Amy number with another service person. No call back after an hour. Called again. Not available. Received call back 30 minted later. Received call Jeep was ready just being cleaned. Then second call that alignment was not done because machine was down. She took | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ Michael Orlandella

Always a pleasure dealing with the team at 495 Dodge. Purchased my 2nd car from them in a little over 2 years yesterday. I was out of there with my new ride before lunch! | Read Full Review

4/24/2021 12:00:00 AM | Google

★★★★★ Moyondizvo Dhewa

I took my 2014 Jeep Grand Cherokee Laredo for two recalls and asked to have a tuneup. I picked up my vehicle the following day and it was driving like a 2021 vehicle. I was well informed of what needed to be done and the service was super fantastic. A bit costly but again you get what you pay for. | Read Full Review

4/24/2021 12:00:00 AM | Google

★★★★★ Shawn Donnelly

I have a Jeep Wrangler, I got the oil change and tire rotation done. Jeep’s have 5 full size tires, the spare should have been put into rotation with the others. | Read Full Review

4/24/2021 12:00:00 AM | Google

★★★★★ Jeep

My husband and I just happened to stop there for a quick look at the SUV’S and the sales men came out we told him what we were looking for not sure if we were ready to change but after a while talking to MrPhil Prieur honest person we made a deal thank you Mr Prieur | Read Full Review

4/24/2021 12:00:00 AM | DealerRater

★★★★★ Moyondizvo Dhewa

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4/23/2021 12:00:00 AM | Google

★★★★★ Keith Weeks

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4/22/2021 12:00:00 AM | Google

★★★★★ Lindsay Entwistle

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4/21/2021 12:00:00 AM | Google

★★★★★ Christa Picanso

Customer service is TOP NOTCH! Thank you for keeping us all safe! | Read Full Review

4/21/2021 12:00:00 AM | Google

★★★★★ mark pelletier

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4/21/2021 12:00:00 AM | Google

★★★★★ Angie Guzman

I am so happy with my new Jeep from 495 in Lowell, MA. When I visited the dealer, my goal was to ask a couple of questions and “peek” at the car I was dreaming about. However, I was able to take my brand new Jeep off the lot within just a couple of hours of working with Josue B. Josue was highly knowledgeable of the car itself and wa | Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Joelle Moriconi

Very kind, never pushy, straight to the point. Very helpful, clean business and overall a pleasure to do business with! Very happy with my experience with them! I highly recommend stopping here first before any other deal ship! | Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Joe Romano

495 Chrysler Jeep & Dodge service and sales are second to none. Mike in service is the man! They all care about you and making sure you get “service” and that’s something that is taken for granted these days by a lot of places. 495 never lost it. I keep going back for my new cars and have leased 4 cars from them and will be back this | Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Linda Hirtle

Always great service at 495 Chrysler Jeep Dodge... everyone is so friendly and helpful. | Read Full Review

4/17/2021 12:00:00 AM | Google

★★★★★ Joe Biaty

Amazing customer service, experience and excellent service mechanics. They are tolerance and willing to help. My Car is running pretty good now. | Read Full Review

4/17/2021 12:00:00 AM | Google

★★★★★ Lisa Mckenney

Excellent service and support!!! Highly recommend Bill and the entire team!!! | Read Full Review

4/16/2021 12:00:00 AM | Google

★★★★★ CMac

You can say that I am a member of the Jeep Family as this is now the 3rd Jeep that I have bought and or leased through 495 CDJ. James W. Smith is a phenomenal sales guy who takes the time to listen to what his customers want and makes every effort to get them a deal. My newly leased Rene rolled off the sales floor literally this past | Read Full Review

4/16/2021 12:00:00 AM | DealerRater

★★★★★ Pete Colantonio

Service was fine except I was charged for a new air filter that I replaced a few months and a few thousand miles ago already. No way it needed to be replaced and I only asked for spark plugs and a leaking gasket to be replaced. | Read Full Review

4/16/2021 12:00:00 AM | Google

★★★★★ Diane

I’m extremely happy with the service I received at 495 Jeep in Lowell. I went in for an express oil change and it was quick & painless. | Read Full Review

4/13/2021 12:00:00 AM | Google

★★★★★ Andy

The dealership was very clean and organized James was very polite and knowledgeable he knows the inventory and got me everything I was looking for | Read Full Review

4/11/2021 12:00:00 AM | DealerRater

★★★★★ Penny Estee

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4/8/2021 12:00:00 AM | Google

★★★★★ Dan McKinnon

Easy to work with from start to finish, Shah and his team excelled with: - great deal - easy discussion - frequent communication - issues addressed quickly and professionally A joy to buy from and would highly recommend to anyone to buy from 495 Chrysler Jeep!!! | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ Jessica Deprizio

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4/8/2021 12:00:00 AM | Google

★★★★★ Jackie Lachance

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4/8/2021 12:00:00 AM | Google

★★★★★ Kenneth Biagioni

Wrong dealer | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ Deb Soehner

Great service no complaints | Read Full Review

4/7/2021 12:00:00 AM | Google

★★★★★ Courtney Langlais

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4/7/2021 12:00:00 AM | Google

★★★★★ Sy Kem

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4/7/2021 12:00:00 AM | Google

★★★★★ Charles Henderson

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4/7/2021 12:00:00 AM | Google

★★★★★ Luz Del Valle

Great costumer service. The wait time was short and the staff was very nice. | Read Full Review

4/4/2021 12:00:00 AM | Google

★★★★★ Dave

The service was as expected. Quality work will do business with this company again. Only four stars because the dealership couldn't find my warranty information. | Read Full Review

4/3/2021 12:00:00 AM | Google

★★★★★ benzbetz1

Dave Duffin and 495 were great, even though they did not have what I was looking after being to several places, they helped me order my new truck just as I wanted. I took delivery yesterday out of state and they delivered it. I could not be happier through the whole thing, well worth the wait !! 495 and Dave are GREAT !! No pressure, | Read Full Review

4/2/2021 12:00:00 AM | DealerRater

★★★★★ Chris M

495 and salesman Eddie were great. The whole process was easy and done quickly while getting a great price For my Jeep Grand Cherokee Trailhawk! | Read Full Review

4/1/2021 12:00:00 AM | DealerRater

★★★★★ Kat Chantre

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4/1/2021 12:00:00 AM | Google

★★★★★ joseph lahood

So far I liked them. Pending deal | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ Tyler Veiga

Great customer service, was in and out. Even got a free carwash getting the salt off. | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Court Mozuch

I love 495 Jeep. They make the car buying process simple and easy. I worked with James and the GM Shah, Both were wonderful ! Highly recommend | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Clmozuch

James was great he made this process so simple, quick, and easy. Great Experience with the whole sale. Highly recommend going through 495 Jeep with James. | Read Full Review

3/31/2021 12:00:00 AM | DealerRater

★★★★★ Hayley Boutin

Came in with my Chrysler 200 to get recalls fixed, and walked out with a 2017 jeep renegade. Everyone that worked with me was awesome, especially Sam, who showed me around and helped me find the perfect car to fit what I was looking for within my budget. Will be coming here for everything my jeep needs. | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Karla Kleinbergs

Completely thorough, friendly, courteous, and helpful. I recommend seeing Phil, your family car salesman, he made the car buying experience easy. He is extremely informative and made sure i knew how to operate all the features from something as simple as operating the sunroof and wipers, to programing my favorite radio stations, even | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Benjamin Atamian

I’ve been taking my Jeep to 495 Jeep now for 2yrs and every time I get serviced they take great care of me and my Jeep. Everyone is very nice. I always get the appointment that works the best for my schedule. Pam, Michael Glover, Michael Flynn and the service manager, all great people thank you for taking care of me and my Jeep | Read Full Review

3/27/2021 12:00:00 AM | Google

★★★★★ peteropam

No hidden fees no pressure very knowledgeable about their vehicles they work hard to get the best rate possible best pricing delivered as promised straight forward and honest | Read Full Review

3/27/2021 12:00:00 AM | DealerRater

★★★★★ jackrobinson

I bought my ram promaster diesel in 2015 for my remodeling business ,I shoppped around & 495 gave me the best price ,this truck is the best work vehicle i've ever owned I've driven the others and owned just about everything out there ,I recently visited 495 for work on my truck ,they completed the job as they said and on time always | Read Full Review

3/26/2021 12:00:00 AM | DealerRater

★★★★★ Gary Graham

Very clean, Professional and efficient. | Read Full Review

3/26/2021 12:00:00 AM | Google

★★★★★ Elder Ochoa

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3/25/2021 12:00:00 AM | Google

★★★★★ Jim Murphy

Went in without an appointment and was helped immediately. My salesman, Dave, was very helpful and knowledgeable in helping me purchasing a Ram 1500 | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ Mike Alessi

Good experience here at 495. No pressure sales or price markups to deal with just straight forward. Bill Tierney my sales agent was a pleasure to work with. Would do business here again! | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ Tony Souza

Very pleased with purchasing my vehicle at 495 Jeep they did whatever it took to make me happy would recommend this dealership for your next car purchase! | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ Dimos Vazakas

Great experience working with Patrick and Shah... would definitely recommend to any family or friends. | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ John Gagnons Pet Resort

Just bought our 3rd Jeep in eight years from 495, every time is an easy experience, great sales and management team, we highly recommend them | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ Bonnie Keane

I will never return to 495 jeep to have my car serviced again I brought it in for an inspection and an oil change and within a couple hours they called me and told me that there needed to be so much work done on my car in order to pass inspection that the car is not even worth the amount of money it would cost to fix it, and that eve | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ Joanne Smith

Great dealership, great salesmen! | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ dakota hillsgrove

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3/23/2021 12:00:00 AM | Google

★★★★★ Katelasalle

I cannot say enough wonderful things about James. He was transparent and very helpful throughout the process. Wonderful guy to do business with! We will be lifetime customers for sure! | Read Full Review

3/23/2021 12:00:00 AM | DealerRater

★★★★★ Fouad Khalil

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3/21/2021 12:00:00 AM | Google

★★★★★ Jonathan Quinn

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3/20/2021 12:00:00 AM | Google

★★★★★ John Gray

I went to 495 to buyout my lease that I got from another dealership. The staff at 495 were great. They got me in and out without any hassle or pressure to buy or lease a new vehicle. 495 will definitely be my go to dealership from now on. | Read Full Review

3/20/2021 12:00:00 AM | Google

★★★★★ D Dupont

Just started shopping ... Patrick was very helpful answering my question and had a lot of great information about the vehicle I am looking at. | Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ In The Jungle Room

Always receive great and timely service at 495 JEEP. I trust them to do the job, and will continue to have my Wrangler serviced by there team. | Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Danett Peralta

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3/18/2021 12:00:00 AM | Google

★★★★★ mrmojorising58

I went to 495 CJDR to do a lease buyout on my 2018 Ram 1500. Jeff in the Finance Dept. was awesome. He took care of all the paperwork. I was in and out in less than an hour. Awesome dealership. Would recommend to anyone. 5 Star all the way | Read Full Review

3/18/2021 12:00:00 AM | DealerRater

★★★★★ John Latino

I like the people at this Jeep dealer and how they handled all my concerns and questions regarding my Jeep. Everything was documented which is more than I can say for the other Jeep dealer I’ve been to. The layout of the facility is also quite nice and convenient. | Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Jay Hickey

Ordered a 2021 Durango SRT. The staff at 495 Chrysler, Jeep, Dodge, were excellent. They made the process simple. Communication throughout the build and delivery stages was excellent. Highly recommend 495 Chrysler, Jeep, Dodge, Ram to anyone looking for a new vehicle. | Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Alexander Delgado

People are very nice and good work thank you | Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Michael Bettencourt

Service not very knowledgeable and diagnosis is we have to start with no estimate just how ever long it takes not very professional paid 1 hours labor for that | Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Veronica Alois

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3/14/2021 12:00:00 AM | Google

★★★★★ Paul Welsh

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3/13/2021 12:00:00 AM | Google

★★★★★ Ronnie Houle

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3/13/2021 12:00:00 AM | Google

★★★★★ Tony Soares

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3/13/2021 12:00:00 AM | Google

★★★★★ Joseph Greensmith

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3/13/2021 12:00:00 AM | Google

★★★★★ Chris Sachs

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3/12/2021 12:00:00 AM | Google

★★★★★ Rick Brawley

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3/12/2021 12:00:00 AM | Google

★★★★★ Dean Grant

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3/12/2021 12:00:00 AM | Google

★★★★★ Stuart Grabar

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3/11/2021 12:00:00 AM | Google

★★★★★ Russ Taylor

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3/10/2021 12:00:00 AM | Google

★★★★★ Full Speed Sharpening

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3/10/2021 12:00:00 AM | Google

★★★★★ Beckett Owens

We have always had a great experience at 495 CJDR and this time was no exception. Our salesman Bill Tierney was excellent from start to finish. We highly recommend this dealership. | Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ Maria Anstiss

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3/10/2021 12:00:00 AM | Google

★★★★★ Guy

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3/10/2021 12:00:00 AM | Google

★★★★★ sean thomas

NEVER AGAIN!! I bought my 2017 SRT Charger 392 1 year ago. I was happy with the sale and the car. The car is destroyer gray and was tinted when I bought it. The car had a nice sound and being an SRT I thought was normal at the time of the sale. What I found out later was it had a mid muffler delete which is very common on these vehic | Read Full Review

3/8/2021 12:00:00 AM | Google

★★★★★ Nicole Marcinuk

Tiara was AMAZING!! She went above and beyond to make my first experience at the service center perfect! She even got my daughter markers and paper to help keep her occupied while my car was being serviced. The car was ready in record time, and then Tiara again went out of her way as she walked us to it!! I will for sure be requestin | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Doug Beek

The service group is great to work with. The staff is extremely helpful and pleasant. I felt the service consultant looked after my needs. I decided to wait and as always, the wait area was clean, comfortable and the coffee was quite good. Thanks for all you do. | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Kristen Carpenter

The most stress free car purchasing experience I have ever had. David D. was professional and knowledgeable and provided the information I needed without the typical high pressure. I would definitely recommend him to anybody looking to purchase a vehicle. | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Matt O

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3/6/2021 12:00:00 AM | Google

★★★★★ Mark Priest

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3/4/2021 12:00:00 AM | Google

★★★★★ Jr Smith

Inquired about a vehicle, just to have them stop responding to any messages after I asked to see it. Do yourself a favor and go elsewhere | Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ Mi Catatooa Infa Cookie

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3/3/2021 12:00:00 AM | Google

★★★★★ Michelle Wright

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3/3/2021 12:00:00 AM | Google

★★★★★ Ryan Curran

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3/3/2021 12:00:00 AM | Google

★★★★★ Ann Dacosta

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3/3/2021 12:00:00 AM | Google

★★★★★ Brianne Ebbeling

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3/1/2021 12:00:00 AM | Google

★★★★★ MARK BONACCI

Great job by patty!!! Oil change, in out happy | Read Full Review

2/28/2021 12:00:00 AM | Google

★★★★★ Molly Crawley

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2/27/2021 12:00:00 AM | Google

★★★★★ Natale Zeus Fiasconaro

The issue I was having with my Jeep was quickly discerned and rectified in short order. | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Linda Breland

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2/27/2021 12:00:00 AM | Google

★★★★★ Tracey Spooner

I was having an issue with my sky roof not closing. I called the dealership very late in the day and everyone that I spoke with was AMAZINGLY positive and helpful! They even went out of their way to find a vehicle for me to rent so that I was able to get to work the next day. I will definitely be going back for all my car maintenance | Read Full Review

2/26/2021 12:00:00 AM | Google

★★★★★ MARK BONACCI

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2/26/2021 12:00:00 AM | Google

★★★★★ Jason Powers

My service experience was very good would recommend the service department to others. | Read Full Review

2/25/2021 12:00:00 AM | Google

★★★★★ Benjamin Davis

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2/23/2021 12:00:00 AM | Google

★★★★★ Ronald St Peter

Would like to start out by saying the sales experience with Bill Tierney was excellent, I bought 3 vehicles from this dealership in 2 years, the problem with the FCA products is none of the dealerships have qualified technicians to repair the vehicle when something goes wrong. Took my 2500 ram pick up to rt 495 dodge, for a transmiss | Read Full Review

2/23/2021 12:00:00 AM | Google

★★★★★ Brian Murphy

Great work on the car. Never told me it was finished so I sat there unnecessarily for over an hour. | Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ James Nute

Not worth the hassle. Don't trust the safety inspection especially if they just sold you the car. | Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ Susan LEcuyer

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2/20/2021 12:00:00 AM | Google

★★★★★ lu m

I have always had great service with 495 Chrysler Jeep Dodge. They have serviced both of my PT Cruisers for the past 20+ years. All the technicians are pleasant, polite and honest; service is always excellent. Except for one bad "new" battery (which was promptly replaced), I am fully satisfied with the staff and service from this | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Cody Robson

Awesome to deal with and made the process very easy. They delivered the vehicle the next day and met me at an out of state town hall over an hour away to switch registration. Highly recommend 495! | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Donna Murnane

Phil is the best! I have never had such a positive experience buying a car would recommend 495 Chrysler to anyone looking to purchase a car. | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Diego Berbesi

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2/19/2021 12:00:00 AM | Google

★★★★★ Crazy Robson Family

Leasing a new vehicle was so quick and easy! The Team we worked with were friendly and professional. Covid safety protocols were followed making us feel comfortable and safe always. Highly recommended! | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Richard Reynolds

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2/17/2021 12:00:00 AM | Google

★★★★★ Alan Arruda

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2/17/2021 12:00:00 AM | Google

★★★★★ bill arvidson

Thanks, you solved a problem that was annoying me for some time. Great work. | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Shannon Poirier

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2/16/2021 12:00:00 AM | Google

★★★★★ Arjay Cannata

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2/16/2021 12:00:00 AM | Google

★★★★★ Steve Paradis

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2/16/2021 12:00:00 AM | Google

★★★★★ Brendan Lynch

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2/16/2021 12:00:00 AM | Google

★★★★★ Stephanie Valente

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2/15/2021 12:00:00 AM | Google

★★★★★ Kelsey Ryan

I have now leased my second Jeep Wrangler through 495 Chrysler Jeep Dodge Ram, and both times were a breeze! James is very helpful and great to work with! I highly recommend buying/leasing a car from here! | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ John Pelich

Everyone at the dealership was very friendly courteous best experience I've ever had buying a car | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ George Bertocchi

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