Service Hours

• ★★★★★ Kim Clinton

  Great customer service. Josh -Shawh -Mike are amazing. Got the deal done in under 2 hours. Loving my new Compass!! | Read Full Review

  10/30/2019 12:00:00 AM | Google
• ★★★★★ Ray Andrews

  Worst dealership I have ever stepped foot into. 45 min drive there. Said we could work out a deal on used truck they have had on there lot for 4 months and got nothing but B.S. when I got there. They were definitely not looking to make a deal or sell a truck. Salesman also talked down to wife. We walked out. Do yourself a favor say a | Read Full Review

  10/28/2019 12:00:00 AM | Google
• ★★★★★ Kim Clinton

  Great customer service. | Read Full Review

  10/26/2019 12:00:00 AM | Google
• ★★★★★ Vasna Senethavysouk

  Waited 10 mins for someone to come greet me at service I had to get a service advisor attention myself price for ATF was way over priced and didn’t honor coupon did not clean up spill after doing the work had to wash all the fluids off myself and did not refill my washer fluid which is part of the service | Read Full Review

  10/26/2019 12:00:00 AM | Google
• ★★★★★ kristin sullivan

  I went on 10/24 for an oil change and tire rotation. Mark helped me and I gave him my coupon for (1) 34.99 semi synthetic oil change or (3) for 99.99. When I showed him I was told oh we only do full synthetic now so this coupon isn’t valid. I explained how I printed it out from their site the day before and still wouldn’t be honored. | Read Full Review

  10/26/2019 12:00:00 AM | Google
• ★★★★★ Michelle Spurr

  Finally a dealership that has a friendly service staff! Terry was incredible, even through the little bump that we incurred! | Read Full Review

  10/13/2019 12:00:00 AM | Google
• ★★★★★ BILLCADDY

  Not enough sales people on Sunday waited in the show room and no one even noticed me or spoke to me. | Read Full Review

  10/13/2019 12:00:00 AM | Google
• ★★★★★ Cynthia Stoneroad

  Very helpful. | Read Full Review

  10/2/2019 12:00:00 AM | Google
• ★★★★★ Richard J. Sheehan

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  10/1/2019 12:00:00 AM | Google
• ★★★★★ Stephen Dubey

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  9/30/2019 12:00:00 AM | Google
• ★★★★★ luz Florez

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  9/30/2019 12:00:00 AM | Google
• ★★★★★ Miss Melissa

  Can't get a hold of anyone and calls are never returned. Scheduled appointments are also apparently hard to find in their system (even if you get a text confirmation). | Read Full Review

  9/25/2019 12:00:00 AM | Google
• ★★★★★ Yanick Cormier

  Can never get a hold of anyone good luck try calling the place and no one ever answers place sucks to tell you the honest to God truth | Read Full Review

  9/20/2019 12:00:00 AM | Google
• ★★★★★ Mike Marcucella

  The sales staff is great. The office personnel were friendly and easy to deal with. I think I'll be very happy with my new lease! | Read Full Review

  9/14/2019 12:00:00 AM | Google
• ★★★★★ Lynn B

  Quick and efficient. Great staff. Mike is always a pleasure and knowledgeable. I used to stress about going somewhere for an oil change, this place makes it easy. | Read Full Review

  9/7/2019 12:00:00 AM | Google
• ★★★★★ Lisa Callahan

  We were very happy with Derek and the service we got at 495 Chrysler Jeep Dodge. This is our 3rd vehicle from there and will be going back for more. | Read Full Review

  8/24/2019 12:00:00 AM | Google
• ★★★★★ Ralph Dasilva

  Did an oil change and a recall on my truck. Clean facility and very friendly service staff. Got there for my 1:00 appointment and left at 2:45.No problems here | Read Full Review

  8/22/2019 12:00:00 AM | Google
• ★★★★★ Kelsey McColgan

  Derek was awesome and very helpful | Read Full Review

  8/18/2019 12:00:00 AM | Google
• ★★★★★ Joey Chiarenza

  Just leased a new Ram last week through Derek. Couldn’t be any happier, he went above and beyond. Can’t say enough good things about this place. If your looking for a new vehicle this is the place to go | Read Full Review

  8/16/2019 12:00:00 AM | Google
• ★★★★★ Ajf F

  Always great service and fair pricing. Repeat customer and continued. | Read Full Review

  8/11/2019 12:00:00 AM | Google
• ★★★★★ Carrie Williams

  We recently purchased a 2019 Jeep Cherokee Limited at 495 Jeep in Lowell, MA. Our experience was exceedingly positive from start to finish. We are so glad we chose 495 Jeep as our dealership. We worked with Patrick Poirier and we can't praise him enough. Pat is extremely knowledgeable, friendly and encouraging without being pushy | Read Full Review

  8/9/2019 12:00:00 AM | Google
• ★★★★★ Evangeline Bates

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  8/9/2019 12:00:00 AM | Google
• ★★★★★ Philip Fontoura

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  8/7/2019 12:00:00 AM | Google
• ★★★★★ Shawn

  I recently bought a 2017 jeep compass from them. Bill Tierney and Shaw were excellent. They helped me get a great deal. This will be my third car from them and won't be the last. Highly recommended. Thank you for the great service experience. | Read Full Review

  8/1/2019 12:00:00 AM | Google
• ★★★★★ Joseph McGovern

  I have purchased three brand new vehicles since March 2018 through this dealership. Josh Berberena has done an amazing job. His follow up and attention has been great. I have purchased many new vehicles and he has gone above and beyond any sales rep. Purchased a 2018 ram sport and a 2019 Jeep Cherokee latitude in March 2018 from him. | Read Full Review

  8/1/2019 12:00:00 AM | Google
• ★★★★★ Ameer Salvatore Abdullah

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  7/30/2019 12:00:00 AM | Google
• ★★★★★ Sharie Warila

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  7/16/2019 12:00:00 AM | Google
• ★★★★★ Fernando Yepes

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  7/13/2019 12:00:00 AM | Google
• ★★★★★ William Saideh

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  7/12/2019 12:00:00 AM | Google
• ★★★★★ William Sims

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  7/6/2019 12:00:00 AM | Google
• ★★★★★ William Sims

  Service dept very effective ... parts very proficient in finding RV part for me to order ... | Read Full Review

  7/6/2019 12:00:00 AM | Google
• ★★★★★ Afons Rupa

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  7/5/2019 12:00:00 AM | Google
• ★★★★★ Misaeel George

  The worst dealership i have ever went to the employees is so rude and no respect at all and doesn’t fix what they supposed to i will never go there again | Read Full Review

  7/2/2019 12:00:00 AM | Google
• ★★★★★ John Iannelli

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  7/1/2019 12:00:00 AM | Google
• ★★★★★ Katy Harrington

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  7/1/2019 12:00:00 AM | Google
• ★★★★★ Debra Patterson

  I have a Dodge Ram 2500 diesel pickup truck. The technicians were excellent servicing my truck, thank you! | Read Full Review

  6/28/2019 12:00:00 AM | Google
• ★★★★★ Sam Suth

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  6/28/2019 12:00:00 AM | Google
• ★★★★★ Vasilios Piskopanis

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  6/27/2019 12:00:00 AM | Google
• ★★★★★ Bruno Pires

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  6/25/2019 12:00:00 AM | Google
• ★★★★★ David Rousseau

  Easiest car buying experience of my life, no games, no gimmicks and great deals. Thank you Ricardo and Shah | Read Full Review

  6/23/2019 12:00:00 AM | Google
• ★★★★★ Jason Benjamin

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  6/17/2019 12:00:00 AM | Google
• ★★★★★ Henry Barsky

  Nice clean place with helpful staff! | Read Full Review

  6/17/2019 12:00:00 AM | Google
• ★★★★★ Ryan Leahy

  Very professional & always get great service! | Read Full Review

  6/12/2019 12:00:00 AM | Google
• ★★★★★ David Fitzgerald

  Unusually pleasant buying experience at 495 Jeep!! Went into the dealership expecting the usual battle to get the price I wanted. Enter salesman, Derek Daigle. Derek was very patient person who knows how to make a customer feel comfortable about the big purchase during the negotiation. Didn't get the usual car buying feeling of being | Read Full Review

  6/9/2019 12:00:00 AM | Google
• ★★★★★ Scott Kazanjian

  One of the best service departments I've ever been to. Excellent staff, and will do whatever it takes to make you happy. Thank you for always taking care of me when I come in. | Read Full Review

  6/4/2019 12:00:00 AM | Google
• ★★★★★ Saul Colocho

  Had a great experience with the 495 Jeep team. Derek Daigle is a pleasure to deal with. Derek is very knowledgeable, easy going and there was no pressure whatsoever throughout the entire process. The sales manager stepped in, worked out the numbers and made the deal happen, again no pressure and the entire process was easy. Jim over | Read Full Review

  5/30/2019 12:00:00 AM | Google
• ★★★★★ Brian Florio

  Great place to buy a jeep Joshua and Shah very easy to deal with | Read Full Review

  5/24/2019 12:00:00 AM | Google
• ★★★★★ fitznutz

  Derek Daigle was great. He explained the company's mission which was posted on the wall. These people ate 495 Chrysler jeep definitely meets that. I bought a Jeep Renegade at a great price. Jim Sererian was helpful at getting me financial help with a car note that was in my range. Josh was also very helpful with showing me all the b | Read Full Review

  5/22/2019 12:00:00 AM | Google
• ★★★★★ AL TIMM

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  5/19/2019 12:00:00 AM | Google
• ★★★★★ Sam Sampac

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  5/16/2019 12:00:00 AM | Google
• ★★★★★ Anthony Scenna

  Great Service all around.....Service staff was friendly and helpful and Sales consultant Billy "K" talked up a storm with me while waiting for car. See Billy for your next car or a good laugh........Recommend them hands down! | Read Full Review

  5/14/2019 12:00:00 AM | Google
• ★★★★★ JUAN OCASIO

  I want to thank those guys at 495. I cannot be any happier with their sales department. Shah made this process extremely easy, no hassle, no pain unlike most car dealerships. Extremely happy with my purchase and the way I was treated, thank you also to Derek Daigle one of the best salesman I’ve ever dealt with. If anyone is in se | Read Full Review

  5/14/2019 12:00:00 AM | Google
• ★★★★★ Mrniceguy1977

  Extremely satisfied with everyone who help me after the sale, with the service of my new vehicle. I want to thank all employees Derek Daigle, and specially Shah Ghandchi who owns the facility. Shah not only was involved in the purchase of my vehicle but he happened to also get me in and out of service quickly. Cannot say enough grea | Read Full Review

  5/14/2019 12:00:00 AM | DealerRater
• ★★★★★ Mrniceguy1977

  Extremely satisfied with everyone who help me after the sale, with the service of my new vehicle. I want to thank all employees Derek Daigle, and specially Shah Ghandchi who owns the facility. Shah not only was involved in the purchase of my vehicle but he happened to also get me in and out of service quickly. Cannot say enough grea | Read Full Review

  5/14/2019 12:00:00 AM | Cars.com
• ★★★★★ Steve Ducharme

  Excellent service department by far the best | Read Full Review

  5/11/2019 12:00:00 AM | Google
• ★★★★★ Julie Head

  Very polite, treat you like your there number one customer | Read Full Review

  5/5/2019 12:00:00 AM | Google
• ★★★★★ Alan Cavero

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  5/1/2019 12:00:00 AM | Google
• ★★★★★ Peter

  Great team, top notch customer service. These guys are great and worked hard to make sure I was able to get my dad the truck he wanted at the price he needed. Shah and Sammy were great saved me from going to ford.. I was not there to pick up the vehicle as I had to work myself but my mom and dad went and they were very happy with t | Read Full Review

  4/29/2019 12:00:00 AM | DealerRater
• ★★★★★ Jorge Vasquez

  I was there on 4/13/19 for a inspection sticker also while there I ask the service department to check for a oil leak! About 1 hr+ the service advisor told me about the MAJOR leaks with the Jeep liberty and the total cost was going to be 3350! I went to see my personal mechanic and come to find out after he went threw the engine and | Read Full Review

  4/29/2019 12:00:00 AM | Google
• ★★★★★ Rich Dodge

  Just purchased a pre owned Cherokee Derek as busy as he was took great care of me and will definitely buy here again thanks again Derek. | Read Full Review

  4/28/2019 12:00:00 AM | Google
• ★★★★★ elaria meshreky

  Ridiculously Unprofessional! Heard the owner screaming at a customer today and using profanity. Absolutely absurd | Read Full Review

  4/25/2019 12:00:00 AM | Google
• ★★★★★ Shane leblanc

  The best dealer in Mass. We drove from Athol to come here. Bill Tierney was the best salesman ever, he put us in the exact truck we wanted at a price that was WAY less then we expected. We excepted there warm friendly environment. Thanks Bill and Sean we are customers for life | Read Full Review

  4/21/2019 12:00:00 AM | Google
• ★★★★★ Alex_978 s21

  Service deportment needs improvement on customer service.... I know it’s not a top of the line dealer but people spend their hard earned money to buy and service their car the least you can do other than your job is be pleasant while doing it. Just a simple smile and hello can go a long way. | Read Full Review

  4/21/2019 12:00:00 AM | Google
• ★★★★★ Darlene Parker

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  4/17/2019 12:00:00 AM | Google
• ★★★★★ Julius Lomodo

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  4/17/2019 12:00:00 AM | Google
• ★★★★★ Russell Gallagher

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  4/17/2019 12:00:00 AM | Google
• ★★★★★ John Bartlett

  Great place to buy a car, they walked me through everything about my brand new car and were very polite and helpful. Derek the salesman is one of the best around! | Read Full Review

  4/9/2019 12:00:00 AM | Google
• ★★★★★ Mike Begnoche

  Go see Derek. I had a game plan to just buy out my lease on my old Grand Cherokee because I loved it and thought no way they can work the numbers. Ya right they killed it and I drove home my new blacked out Overland/High Altitude Jeep Grand last night. These guys always beat other dealerships so call around and you will end up at 495 | Read Full Review

  4/3/2019 12:00:00 AM | Google
• ★★★★★ Brian Obarowski

  No pain. No gain. 20 minutes And we drove away. Happy camper to say the least Although they are far away from Dennisport, I will return once Chrysler brings back either the 200 or 300 in a convertible. Can’t wait. Jeep up the great work and call me when news of a convertible is leaked. I will stay overnight to lease from you again. | Read Full Review

  4/1/2019 12:00:00 AM | Google
• ★★★★★ Rick taylor

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  3/31/2019 12:00:00 AM | Google
• ★★★★★ Stephanie Gorman

  Great place to buy a car. Derek was super knowledgeable and not pushy at all. From introduction to driving away in my new Cherokee took only 2 hours! | Read Full Review

  3/23/2019 12:00:00 AM | Google
• ★★★★★ Ana Reynoso

  I did not have the best experience at all. I went there to buy a Jeep Grand Cherokee and I specified to the seller that I really wanted memory seats on my new Cherokee. The seller showed me a couple of models that I could chose from, when I asked what was difference between one and the other, the sales person told me that there were | Read Full Review

  3/22/2019 12:00:00 AM | Google
• ★★★★★ jesse bouley

  My wife and I recently bought a car from this dealership and were helped by Steve Reid. We were deciding between two very different jeeps with two very different price points. Steve plainly stated the pros and cons of each vehicle and let us test drive each car multiple times by ourselves to make sure we could get a feel for them and | Read Full Review

  3/12/2019 12:00:00 AM | Google
• ★★★★★ Jen Moore

  Worked with Derek on the purchase of a minivan. It was a great experience! Friendly and professional guy who understood our family’s needs. | Read Full Review

  3/10/2019 12:00:00 AM | Google
• ★★★★★ Daniel Arias

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  3/9/2019 12:00:00 AM | Google
• ★★★★★ Robert Marvin Jr

  Dont like the sales tactics, Agreed on a price with the sales manager and it changed once we hit the finance office. | Read Full Review

  3/8/2019 12:00:00 AM | Google
• ★★★★★ mike gyles

  Had Derek D as our sales lead and he worked with us to get the deal we needed. Highly recommend | Read Full Review

  3/6/2019 12:00:00 AM | Google
• ★★★★★ Michelle Clement

  I just had the pleasure of buying my first Jeep from 495! Mike the salesman was awesome! Very considerate of my time and kind. Tony, the owner, is also one of the most empathetic car sales man/owner I have ever had the pleasure of meeting! Thank you for making this process so easy! I will be sending lots of business to you! | Read Full Review

  2/27/2019 12:00:00 AM | Google
• ★★★★★ Dalila Sequeira

  Great experience! Staff friendly and helpful. Excellent inventory! Quick purchase and amazing delivery! Do see Derek Daigle! | Read Full Review

  2/21/2019 12:00:00 AM | Google
• ★★★★★ Jennifer Gyles

  Great service! Derek Daigle, Listened to our needs and made it happen! We are very pleased and would recommend! | Read Full Review

  2/21/2019 12:00:00 AM | Google
• ★★★★★ Michael Bent

  Excellent service | Read Full Review

  2/12/2019 12:00:00 AM | Google
• ★★★★★ Richard Harrington

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  2/3/2019 12:00:00 AM | Google
• ★★★★★ pad256

  The sales and service are impeccable. They go above and beyond expectations every time. | Read Full Review

  2/2/2019 12:00:00 AM | Google
• ★★★★★ Deepak M Rana

  Great place for an oil change but not cheap. | Read Full Review

  2/2/2019 12:00:00 AM | Google
• ★★★★★ Israel Gonzalez

  Great experience, very friendly staff. | Read Full Review

  1/24/2019 12:00:00 AM | Google
• ★★★★★ Alex Hathaway

  I wrote a negative review a few months back for 495 Jeep Service. Since then, Tony (Owner), Bob, and Terry (Service) have all worked hard to earn my business and make me feel valued as a customer. I understand issues happen, but it is how customer service responds that makes the difference. Thanks again for the improvement! | Read Full Review

  1/16/2019 12:00:00 AM | Google
• ★★★★★ B.L. Wright

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  1/13/2019 12:00:00 AM | Google
• ★★★★★ Stephen Maniscalco

  It's a clean, friendly atmosphere, professional, knowledgeable and very easy to deal with. just dropped my vehicle off for repairs and gentleman over there, Terry, was receptive to my needs and excellent to work with. highly recommended 495 Jeep/Chrysler whether you buying a vehicle or just having yours serviced... great place | Read Full Review

  1/10/2019 12:00:00 AM | Google
• ★★★★★ Elizabeth Tellier

  Service center is friendly and helpful. They get it right the first time. | Read Full Review

  1/7/2019 12:00:00 AM | Google
• ★★★★★ Chuck Taylor

  I have never written a review of any kind up until this point. I have recently been trying to get my wife's 200c serviced with no luck other than having the car in the shop for the same thing numerous times with no solution. I was told this week that they have discovered the problem but the car is now out of warranty and we are respo | Read Full Review

  12/31/2018 12:00:00 AM | Google
• ★★★★★ Nancy Lanzillo

  ?????? | Read Full Review

  12/29/2018 12:00:00 AM | Google
• ★★★★★ Jarodcaswell@gmail.com Caswell

  Service was great .clean and professional facilities | Read Full Review

  12/20/2018 12:00:00 AM | Google
• ★★★★★ Kristen Reilly

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  12/20/2018 12:00:00 AM | Google
• ★★★★★ Raymond Delisle

  I have a diesel pickup truck, they have excellent technicians for servicing my truck | Read Full Review

  12/13/2018 12:00:00 AM | Google
• ★★★★★ Richard Clune

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  12/8/2018 12:00:00 AM | Google
• ★★★★★ lil_barros 080616

  Shaheen, the sales associate first came with a price on the car to then came back and tell me that the price was incorrect and it was actually more. Not only did he not want to honor the original price which was only about $2000 difference, but he didn’t want to finish paying off my car. *he came out with a $500 “Black Friday” discon | Read Full Review

  11/27/2018 12:00:00 AM | Google
• ★★★★★ Laudilei vieira

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  11/18/2018 12:00:00 AM | Google
• ★★★★★ Meghan McCarthy

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  11/12/2018 12:00:00 AM | Google