Return to complete listing of Ram Tire Service & Sales Servicing Lowell

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About 495 Chrysler Jeep Dodge Inc.

495 Chrysler Jeep Dodge Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (978) 735-4921 today to schedule your next appointment.

Our technicians at 495 Chrysler Jeep Dodge Inc. are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Paul L
    Carlos Ortiz was my salesman and made my new Ram purchase seamless. Zero pressure and very accommodating. It was an absolute pleasure visiting and doing business with 495 Ram Thanks so much | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Donna C.
    First time Jeep owner of a used Wrangler. No service history known. I was able to quickly schedule my first time service appointment that was convenient. I was amazed at how quickly my oil change and tire rotation was performed. Great customer service! I am recommending 495 Jeep to my husband when his Jeep requires service! | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gary Torpey
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Macdonald
    Mike in service is amazing! Kind and friendly. Took care of the issue with my Jeep immediately. The dealership is clean and comfortable and staff are the best. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Peter Chapman
    Carlos was amazing to deal with. He was attentive to our needs and continued to go above and beyond after the sale was made. If you are ever in need of a new vehicle, go to 495 Jeep and ask for Carlos! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Hassan akoury
    Mike the service rep was amazing smooth transition in and out and very helpful | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ David Ketcham
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg S.
    Easy to make the appointment via text. Once I brought my WK2 Grand Cherokee in it was ready just a short while later that same day. It was a manufacturer warranty fix too! Honored the fix with no cost at all. Very satisfied with the level of customer service. Will return when needed for the next repair. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ GP13
    The service department is top notch. I had the privilege of working with Ray. He was professional and courteous. I lived in a couple different areas and have been to multiple Dodge dealerships (don’t ever go to Herb Chambers in Danvers!!). This dealership is in a league of its own. Can’t recommend them enough. I’ll be back and will b | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dave Beckett
    Very easy process. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Chrissy Todisco
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Sergey M
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    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Twombly
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★ Paul Robinson
    Made appointment five to six days in advance for recall work , Left my vehicle for the day and work was not done, dealership did not get necessary parts for work to be done. Said they call me back when the parts were in. Have not heard from them yet. Still waiting.. four stars for their politeness! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jose Santiago
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ kristin dickinson
    Great service!!!! They had me in and out in less than an hour for routine maintenence. Ray runs a seamless department. Thank You for always getting me in and out in a timely fashion! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Mark Young
    Fantastic dealership to lease or purchase a vehicle. No pressure no stress and not a long process, very respectful of your time. See Bill Tierney, the best salesperson! He has helped me through multiple leases with no issues, and they also have a great service department. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ John Burke
    Called for appt - oil change tire rotation safety check and mass inspection - was on in the time they said and all the people were great .. Great Work | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★ Shawn Lamphier
    My last experience was not a positive one. I was overcharged for an oil change and they didn’t have my correct information on the bill. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Gulinello
    Easy to shop and buy. Didn't feel pressured. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ andy papas
    Made appointment for 9 am for a few recall items on my rammaster 3500 but was told they had limited lifts for this bigger unit and many similar units were ahead of me. As a result, it may not be ready until the end of the day. They arranged a ride home for me. It was ready about mid-day at no cost. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Clark
    The dealer proactively reached out regarding the recall notice, scheduled and completed the recall service very quickly. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Freitas
    | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Katie Carlson
    I have had great experiences every time I’ve gone in for service. They are nice and get my car serviced quickly. The waiting area also provides amenities that make the wait seem like nothing! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Peter Yang
    I worked with a knowledgeable salesman, who is friendly and passionate about what he does. I will come back to work with him again. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★ Jon Harry
    | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ NinaR
    Everyone at 495 CJDR from Management to Service has been so helpful and always kind! I would highly recommend them to anyone! | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Tierney
    If you’re looking for somewhere to get your car serviced or even buy a new car I HIGHLY recommend 495. They always go above and beyond for me. Ray is amazing make sure to ask for him!! | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ amr hamam
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Ann Marie Kotowski
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Steve Paiva
    Always had a great experience with the Staff , | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Mello
    The crew is GREAT!!!! Ray Arocho is by far the best service manager that I ever had to deal with. With all the problems I had with my Gladiator he made sure that I was taken care of by having a loaner for me and keeping me updated on the progress of the work on my gladiator. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ John Mccune
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Mansur
    Service was excellent, everything explained and done in a timely manner | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ chefpleamon
    I came late in the day for an oil change,Ray made sure that I was able to be serviced.The oil change was done and the car was even washed. Very good service today. Thank you. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Guardado
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Steven Donovan
    RJ was very helpful. Very easy process. Will highly recommended this dealership. 100% satisfied | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jill Hoffman
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★ Jay Lyons
    My 2024 Jeep has been in service for 6 weeks. Communication is poor and not professional. I never leave this type of review but am at my wits end. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Scott X
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Alois
    Great service | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Maxim
    8-30-24 Service completed on my truck “ oil change” all went well the service team once again was professional all good Tx Gavin Maxim 5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Xiomara Villegas
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Fazio
    Great service and great staff! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Griffin
    Great service! Excellent detailing work. Special thanks to Ray my service advisor for being so helpful. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Dave
    The service attendant was excellent. He answered all my questions and was friendly and attentive in doing so. Very clean wait area. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Don Humphries
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    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Caitlin Gosnell
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Quintanilla
    Maintenance service was fast, pleasant advisor. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ John Costa
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Jameson
    Working with Shah and his team was absolutely seamless in purchasing my first jeep! Very pleased with their service, highly recommend working with 495 - you won’t be disappointed! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ bennyrok gravel
    Always busy, long waiting time! And very expensive. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jean-claude David
    Great customer service/ Amazing experience | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Landry
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Baker
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ pap_3rd
    Excellent service. Mike in service department was Very professional I would recommend your service department | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★ Sokhonnarith
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Cherry
    Brought my car in because the check engine light came on. Dave C had no problem plugging in my car even though it was almost closing time. When we learned the issue, Dave knew it wasn’t safe to drive or it could cause serious damage, so he arranged for me to leave my car there that night and they would fix it the next day. Wonderful | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Rita Giplaye
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Pappastergion
    Easy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★ Mike D
    They are great to work with and they took care of things. I would have given five stars, however, my truck reeked of cigarette smoke. I had to drive home with all the windows open. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ phippenk0915
    Went an above and beyond. Great dealership and people to work with. Johnny was great. | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Todd Comins
    Quick and easy service. Even washed my vehicle! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ David sacco
    Great service | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Cataldo
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★ HAROLD SALANT
    Disappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Vanteemsche
    too me I had a major problem they assured me and took care of the problem right away great place great people | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★ NFLGirlie
    My husband and I both own Mopar and we’ve never had an issue with the service at 495 Dodge. Mike is always so nice and accommodating. The only reason I didn’t give five stars is really not the fault of the dealer, but it did take a while for parts to come in and they tried to get me a subscription to SiriusXM when they installed my n | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Isabel Sloman
    I bought a car this week and it was completely painless all thanks to Bill Tierney! He was always fast with responding to texts, answered every phone call, and did an amazing job of keeping me updated through the entire process. As a younger female I was told not to walk into a dealership without my Dad there to help me or else I’d | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jay Kelley
    495 Jeep was very quick and customer friendly. Recall went smooth and fast. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Randal Parradee
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Maniscalco
    Ray was very helpful in getting my oil change and tire rotation done quickly and efficiently. He answered all my questions and even pulled my car around for me when it was completed. In the meantime, the waiting room was a really nice space to get some work done. Overall, I had a great, easy experience with the 495 service department | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Normandie
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Vin DiTullio
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Rohusse Santana
    Excelente servicio, el vendedor Argenis imcreoble ese joven y muy atento con los clientes | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★ LuckyLeo
    Zero stars!!! They lied about having to repair a part that broke twice with their install, so I went in for a third time and that’s when the lies started. I immediately called Jeep and they told me to find any other dealer to fix it, so I did. I also made sure FCA knows who representing them. It’s a group of clowns who work there wea | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ ray A
    My service experience was one of the best experiences I’ve had at a dealership. I would like to give a shout out to all who are involved with the service department also a shout out to all sales for the experience I had with my new purchase. Thank you 495 for a great experience. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Susan Oleary
    We brought our 3rd car from “RJ” and “SHAH” at 495, they are amazing here. Love that it’s easy and quick to get a deal done, and pricing is always better than other deals at other dealerships since I always go last to 495 to see if they can beat other offers! “RJ” is so helpful and attentive and will go out of his way to help you any | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Limerick
    Great people!! Great service !! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ HAROLD SALANT
    Disappointing. 2 + weeks in the shop. A test drive to check the 1 (of 4) item to be fixed didn't show up on the drive. The 2nd item did show up, but was told they could not fix the problem if it doesn't show up on their computer. Nice enough, but just doesn't seem any better than any other service. Still need to have csr repai | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Pineda
    I have been taking my truck here since i bought it back in 2020 and the service department is pretty amazing at this dealership. Thank you guys for everything | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Greenwood
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    8/7/2024 12:00:00 AM | Google
  • ★★★★★ David Lezenski
    Great family business!! Outstanding service department. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Brandilynch22
    Went for routine service and everything was great as always. Staff is always friendly and was in and out. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rungnapa Onjan
    Good service , thank you Michael Glover. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Ayala
    Workers very polite God service and very helpfu | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Kyla Best
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    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Robert A
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    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Osiel Jaramillo
    the best customer service !!?????? | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Christina Reid
    They were quick and efficient | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ RLS
    My lease was ending on a truck I got from a different dealer. Kyle, Orlando and the managers worked with me to get the best deal possible on my new RAM 1500 lease. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ coachbriggs
    They have always been easy to work with. The dealership is clean and I love the snack/drink options in the waiting room. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gregory Brown
    Great car buying experience, a helpful team that made the whole process enjoyable. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ José Anibal Soto-Ponce
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Silva
    Upon arrival I was greeted by Ray the service advisor and was given excellent service throughout the time I spent at the dealership. My vehicle was diagnosed in a timely manner and by a very qualified technician (Mike) who was able to show and explain what was wrong with my vehicle as well as what it would take to repair it. I would | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Nigrelli
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jim Awiszus
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Cts
    Everyone I spoke to was friendly and helpful. I worked with RJ. He was professional and knowledgeable. That is why my husband and I are repeat customers. | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christine Keenan
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    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Dicia Gonzalez
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    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin French
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    7/24/2024 12:00:00 AM | Google
  • ★★★★ Fred Lavoie
    Had a great experience with 495 Ram. I dropped off my truck ?? early and to my happiest surprise it was repaired and ready earlier than expected and thank goodness I bought the extended warranty the repair would have cost ?????? me thousands it ended up being covered by the warranty | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Roger Bourassa
    Best customer service I ever had at a jeep service center Ray and Jo was great | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Abraham Figueroa
    Amazing work! Great service! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Keith Santos
    Brought Jeep in for some paint remediation for a known issue. Ray from services was great to work with and took care of all the issues without hesitation. Great customer service. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Martin
    Guys we’re great! Very helpful and accommodating | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Twin Daddy
    One of the best experiences I’ve ever had and I purchase/lease a lot of cars. I worked with Kyle and the Manager Sean. They were amazing and made sure it was a smooth experience. I had my 4yr old son with me so time wasn’t on my side, they knew that and were outstanding. Thank you to Kyle and the management of 495. I love my Rebel! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Kellie D
    I found leasing a new car to actually be a pleasant experience. Everyone was extremely helpful. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Donna Badolato
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Lars
    | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Abigail Rappoport
    | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Edwin BobaFett
    Great service | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Amy Lynne Poirier
    Amazing service!! I came in like a wreck after my car had broken down in a parking lot on a 100 degree day. Michael in service and his team came to the rescue! They made a very bad day a much better day. If possible for 10 stars I would!! Cannot thank Michael enough for organizing my car for a speedy turn around! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Jimenez Víctor
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Andre Deveaux
    At 495 Chrysler the staff were very professional and made my issue their own. I was very happy with the outcome and will definitely be back again. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jnkpak
    Service is great along with very good coupons friendly and courtius employees. Would recommend them | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christine Garvey
    Great service. Fast scheduling for my appointment. Very friendly and courteous staff. Thank you!!!! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Dolores Lattanzi
    I've purchased 4 vehicles from them. All services were great, even follow up in service dept! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Diane King
    I was so comfortable with my experience no pressure this is my second time buying a Jeep I highly recommend 495 Jeep | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Wilson Dornelas de Magalhães
    Excelente | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Rody B
    These individuals who are employed at 495 Dodge, know my car intimately. I place trust in them with my car, as they provide a solution to any issues that arise. The response from 495 Dodge is straightforward: I receive your assistance. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ John Burns
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Carman Estabrooks
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Rebidue
    Ray is always very helpful when my Jeep is in for service. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Marco Sanchez
    Amazing staff and service. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Glenn LeMaitre
    Service team is Absolutely Amazing! Friendly Professional and extremely Talented | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Karen LaFlamme
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Kerrie Dunn
    Great service! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Marie Coolidge
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Bouley
    Best place to buy a cdjr vehicle, sales and service team is the best around! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Adul Naksuk
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Gw
    Great customer service with friendly, knowledgeable employees. Made the process very easy and smooth. Highly recommend! | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★ Kerri Lavita
    I was very unhappy with the service I received. I bought a preowned certified Dodge vehicle complete-with a Dodge extended factory warranty from an out of state Dodge dealer. This dealership at first refused to honor the Dodge warranty without paperwork from before my ownership, they only honored the warranty once the General Manage | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Gipson-FitzPatrick
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★ Jason LaVoie
    The service manager we talked to was condescending , insulting, and acted like we was wasting his time. He accused us of manufacturing receipts and overall treated us terribly. There are dealers in the area that are kinder and treat us like humans. Go to a different dealer. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Nicole M
    I had an excellent experience buying my Jeep with 495 Jeep! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Ruiz George
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Jessica C
    Ray was great and kept me updated through the whole process! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ George Pilato
    Had my oil changed,tires rotated and an inspection sticker done and it was a very reasonable amount of time ???? | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ John Coakley
    Very good people to deal very friendly | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Johnnie Ortiz
    Awesome work, love the staff, fast and accurate work, hat's off guys | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Larry dumas
    Friendly fast service. Highly recommend | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Lori Smerdon
    Great service as always by their mechanic Mark W.. Highly recommend this dealership! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Burke
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Martin and Kelly
    Always a great experience at 495! I was in and out in no time for an oil change and tire rotation! Ray is always helpful when I need it! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Kynan Reid
    I just had my truck in for a long list of maintenance items. Everything was taken Care of very quickly and communication was great. I scheduled my appointment online and immediately starting getting Texts with next steps And expectations. Overall it was a great experience! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Lori Smerdon
    Great service as always. Highly recommend | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★ Cjjjk
    Bought vehicles there before and had them worked on there they are a very busy dealership | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeffrey Cruz
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Stephen McMahon
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Smith
    Great people. Awesome customer service. Will go purchase here again. Thank you. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Dominic Jolly
    Was nice and easy. In and out | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Rocco Puccio
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Kilsis Javier
    Very friendly and informative | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Brian Hafner
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ csedille
    Great experience, bill was very helpful and professional. Quick to get everything switched over. Highly recommend | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Iwona Delaney
    Kyle was my sales representative. He is very knowledgeable, personable and helpful. Highly recommend him! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mindee Owens
    Quick, and ran car thru car wash too | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ John Cabral
    This is my second time getting a vehicle there and I've had overall good experience usually dealers are very shady crooked and the times it feels like they're really trying to F you over. Here they don't pressure you they allow you to do your thing allow you to shop. I went there I was able to look find a vehicle I liked everything g | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Richard Rapacki Jr.
    Fast scheduling and fast service. Very helpful staff. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Rae Akinsanya
    TL;DR - Battery and Alternator needed replacing. 2-3 hour service charged as a 4 hour service - i had no energy for negotiation/questioning so maybe try if you do. Some vague researching consistently said 15-30min max to replace the battery and b/t 1-3 hours to do the alternator. I'm not a mechanic but 4 hours seems like overkill for | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ D Gagnon
    Always a smooth process in leasing my vehicles. Highly recommend | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Tom Henry
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Fazio
    Ray was super informative and helpful as he always is when I go in for any type of service. He made sure he got my car in quick and answered any and all questions that I had. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ Nara H
    I went in to remove the speed limiter off my van. They were able to fit me right in and done the job within an hour. Satisfied | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Mark Regis
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ mark.g
    Clean, professional, on time, friendly, helpful, will visit again and tell other Jeep owners about it | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gavin Maxim
    5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★ Excellent Dieudonne
    Don't waste your time with 495 dodge always miss diagnosis never follow up with customers and no return phone call service lines is a joke better if you walk in and you will see all service advisers is seating down doing nothing or even answer a phone call | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Dan Sandler
    Shah and Billy and Mo and the entire 495 CJDR team treated me with world class service - a great car buying experience | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Michele Capen
    Great group of people and easy to work with. Excellent Service! Another service done and another GREAT experience! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Jackiewicz
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Bunzo13
    Bill Tierney is excellent | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Arthur
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Brian Judge
    Always look forward to getting my vehicle serviced at 495 Chrysler Jeep Dodge Ram. Thumbs up to everyone from parts to service, you guys do a great job! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Bettano
    Great service! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ bennyrok gravel
    Fast and curtious service! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Lenny Banakos
    Met with RJ and was looking at a Jeep vehicle. I preferred 2023 model. They had a Jeep Renegade reduced, Jeep was combining the Renegade with another Jeep Vehicle to replace the Renegade. The price was good and I traded my 2018 Subaru Legacy 4 Door pretty much loaded for the 2023 Jeep Renegade. RJ was very professional in selling me | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Mark Rasimowicz
    Incredible service and knowledgeable staff | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    Service ++. Allstars service. Had a transmission update, in and out in 30 min and a wash! Can't beat it! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Whippen
    Bought my RAM truck here in 2019 with extended warranty. I have since retired and moved out of state but continue to have my truck serviced here. Have never been dissatisfied or had a bad experience with this dealership! I would highly recommend! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Ed Alois
    Excellent service at 495 jeep | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Dana Watford
    It was easy to schedule, drop off and pick up. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ K G
    Did not reset oil change light. Other then that service was good | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ sandra Ray
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ John Balzotti
    Kept me informed. Finished when they said it was going to be done. Friendly service. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Paul Torres
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Brian Dougherty
    Scheduled service thru Ray, he does a great job keeping you informed. Had an oil change and my brakes done | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Limerick
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Parr
    Ray was fantastic keeping me up to date on what was going on with my vehicle ! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Linda Mansfield
    495 Jeep Dealership , Lowell was amazing to work with. Extremely accommodating, friendly and easy. Had solutions for every question or concern in the most positive manner. Shout out to RJ who in my opinion, exemplifies the true meaning of great customer service and professionalism. Thank you 495 for a great experience. Left with not | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Karen Mendoza
    Everyone is always friendly and professional The waiting area is very clean , love that they have drinks and snacks. Also very efficient. Washed my Jeep too! Highly recommend! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Brian Kinsman
    Nice and simple transactions and good communication. THANKS! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Alden
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Max Hughes
    My experience with Joseph and 495 jeep was enjoyable, smooth, and quick. I told him what I was looking for and what specific features I needed and he came back in 5 minutes with a couple of options. I had my car the next day and I love it. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Susan Bohenko
    Excellent customer service! | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Cappella
    They were very prompt and helpful. I had my computer programmed to accept a trailer hitch harness. It works fine. I also had them check me key fob as it wasn't unlocking the doors. They checked the fob out for me and explained the fob needs to be replaced. I declined that due to finances and will be back in a couple of weeks to repla | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Musto
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Qualters
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Pavloski
    Took car earlier than expected. Finished earlier than expected. Did all I asked and more for reasonable price. Washed the car too. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Jean-claude David
    Great customer service | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth A Amaker
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Izak Lule
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Arensbach
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ leonardo silveira
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Norman Jaillet
    Always get top service at 495. Thanks Ray! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Gary Chandonnet
    I've been doing business with these guys for years. From the sales staff to the service department and the ownership. They have always treated me right. From multiple leases to general repairs and maintenance, I always leave satisfied. Looking forward to many more future transactions. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Schermerhorn
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Mignacca
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Alisha Silvestrone
    Jeep always is quick and efficient and provides great service | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ BARRY DRISCOLL
    My third Jeep from 495 Chrysler, Jeep, Dodge, Ram. Always the best price and experience. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ EUGENE KRAUSE
    Warranty recall on my new 2023 Jeep Compass Trailhawk. The Service Department took the vehicle in at the scheduled time and completed the work in a little more than 1 hour. Good job ! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Baker
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ 21 Towing
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Zack Mykytiw
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Wanda Lougee
    Excellent customer service. Everyone was extremely nice and my car was ready when they said it would be. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Frank Allard
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Hammond
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Cheyenne Nathalie
    Bobby and Shah were amazing. They were extremely helpful and patient throughout the entire process. This is my 3rd Jeep from 495 and I would recommend anyone in the market for a car to do business with them! | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Sezgin Demirbas
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ RICHARD silvio
    A couple weeks ago I had the pleasure of meeting Sean bouley at the 495 Chrysler Jeep Dodge dealership in Lowell Mass. I can't express deeply enough this young gentleman's work ethic professionalism in his demeanor for his job he is the service advisor which he does his job not only to the best of his ability but 120% every day. I've | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Tom Bradford
    Always go the extra mile to satisfy the customer. No secrets, always upfront and honest, excellent communication, always on time | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Rodriguez
    | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Erin Dixon
    | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ George Bernier
    Great sales person Bobby Currie. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ Crzy 25
    No issues, went in for a Oil Change and tire rotation and was in and out inside of an hour. | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hancock
    Very great very professional and talked me through all issues … | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Lacourse
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Linda Burke
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Cq
    The advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend! | Read Full Review
    4/20/2024 12:00:00 AM | DealerRater
  • ★★★★ Kimberly Lanteri
    | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Linda Trabucco
    Service department is easy and fair to work with. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Gianna Baez
    | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★ Kimberly Lanteri
    No problem with sales or service, but the Finance department is dishonest and will trick you into signing for products that they are “throwing in for free”. Then will charge you for them, and the GM will tell you too bad because you signed. Awful awful awful experience. Will never purchase another car again because the finance depart | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Volpe
    Great, customer oriented. Nice experience. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★ Paul Vercellini
    My experience was awful! The communication was brutal I had to initiate all cummuncation to get any information. Truck was there for a week, when I voiced my frustration on no info to what was going on with truck I got a response of “you can come pick up truck if I want” which I responded that it itc was towed there! That’s enough of | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Debra Pluchak
    The wait was short and quick, everyone was friendly and I’m very satisfied. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Maria Graham
    | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Xiomara bonilla
    Thanks to the Jeep Services Department for the excellent service they provide us in the area, they are the best, friendly and attentive staff, I always recommend them. | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Doug Buttrick
    | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ ERIC Fitzgerald
    Helped me out with my daughter's first car by giving me the best price for my trade in and the salesman Bill was a great guy to work with I'll definitely be buying a new truck from them shortly | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ James Harmon
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Brian Porter
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★ T. Abate
    I stopped in for my high roof cargo inspection without an appointment. I dropped off the van at 3 and was back on the road by 3:30. Much appreciated!! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Marc Belliveau
    Great service from start to finish | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
    The best service department. They are diligent, courteous and dog friendly! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Dave Kotlyar
    Great experience buying a new Jeep here! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Steve Sevigny
    Everything was smooth and professional | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★ Pallidun
    Engine light is back on again, after being assured recalled fixed it | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Tommy cross Tommycross
    Incredible good service. My sales person was helpful and caring for my interest. Happy to recommend your dealer ship and Joseph st brice.was really easy to deal with. I want to thank him personally | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Gary Chandonnet
    Fast professional service as usual | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Ember Fortuna
    Everyone was very helpful with the process of getting my new vehicle and was able to work with me on the lowering the price! | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Mike Archer
    Easy to make an appointment. Fast and reasonably priced. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Jen Dignan
    I love this service department! Ray and his guys are the best! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★ Rachelle Elias
    They were able to get my vehicle right away, evaluate the issue and provide me with an estimate within 24 hours. Ray the service manager was very helpful and responsive. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Bluemoon International
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Trovato
    Sales Team is great! Very honest, good people! Fun and welcoming showroom. They were so kind to my kids and showed them around all the cars. Service is friendly and professional. Would highly recommend! | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ NotAJeepOwner
    I haven't been there in years and no longer have a jeep. I don't know why I received this request. | Read Full Review
    4/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lauren Proietti
    Great experience with Johnny in sales. Loving our new jeep! | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Ernie L
    Very friendly and helpful staff. Kyle helped me find the vehicle that fit my needs and stayed late to make sure everything was set up and in order with my new car. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard McCarthy
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    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Radabaugh
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    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Julie Sollinger
    Outstanding dealership to work with if you’re searching for a new car. Very accommodating to my needs and financial situation. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Yany Pina
    They did a nice job following up with my service. Also, they we quick. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ David Avery
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    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Edrice Vincent
    Prompt and professional. Never any issues! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark Miles
    Very nice folks. Accommodating and negotiated a fair deal. Closing & delivery were fast and easy. It was a very positive experience doing business here. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Susan Lynn
    I needed a key that had to be ordered (verified by calls to many dealers). Staff were polite and informative about process and cost. I was provided a time frame and the process was completed faster than expected. All staff were nice people which makes any retail experience better. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Zatlokowicz
    I had my jeep towed here after the dreaded check engine light flashed at me. They were able to quickly diagnose the issue and when i had lots of questions on pricing for the fix, they provided me with prompt responses. I would take my jeep here again, the service guy who stays later was great at helping me understand what was going o | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Rich D
    I really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and | Read Full Review
    3/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Blute
    Great service! Made everything easy! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Kennedy
    My Jeep Dealership experience was fantastic as usual. The entire staff I have contact with have been fantastic. So, this last visit went as I expected. Ray was so great with communications and is very personable. The whole building seems to be clean and welcoming. Good coffee too! Caroline Kennedy | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Hall
    I had the pleasure of meeting and working with Kyle and Moe and the level of ease, care and efficiency which they handled my purchase after experience the exact opposite from other dealers was refreshing and very admirable. I have already begun to share with friends and family that if they are ever in the market hands down this is w | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Makayla Nickles
    Pleasant to work with, very nice staff & an easy process. Shah (Manager) and Orlando helped us every step of the way. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ offpriddy
    Just recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined. | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★ Eric Antunez
    Absolutely waste of my time! Came in for oil change and tire rotation. Received the oil change and got an air filter that I didn’t ask for. Went to leave and notice that the rear driver side tire that I came in for nothing was done about it and two of my other tires were low on air. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Greg Magnant
    Easy Saturday AM appointment, the guys were friendly & helpful. Was in and out for oil change. Clean welcoming facility. Highly recommend! | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Richard Leigh
    Your place of business is warm, comfortable, clean and very well organized.Being My first appointment, My Service Man ( Ray ) assured me that my vehicle is in Professional hands. If I had questions, he was there for me. That’s Peace of Mind for My Very expensive investment. The service was done properly and in a timely manner. Thank | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Tayna Pillot
    RJ was super nice and helped me figure out my options and was very informative. Definitely recommend seeing him. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★ Joseph Powers
    Vehicle was treated professionally and repaired well. Would recommend. Service guy Ray was a really nice down to earth guy. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ Richard Leigh
    Your place of business is warm, comfortable, clean and very well organized. And My vehicle was serviced properly. But, the personnel while checking in and checking out was not very friendly. I almost felt like I was bothering them. They must have been having a bad day ( it happens) I’m Thankful for your service….. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Michele Capen
    Great group of people and easy to work with. Excellent Service | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ natalie zompa
    Fast and precise customer service. Arjenis was amazing. Finance was great. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Clinton Smith
    I bought new Ram pickup, had a great experience. Everyone was easy to deal with. Bill in sales did a great job. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Ryan McIver
    Killer buying experience all around! Way to go Shah and Joseph! We love our new Wagoneer. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Roger Goudreau
    I had a good experience at 495 Jeep. Oil change, tire rotation and inspection sticker were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ brianjudge3
    495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional. | Read Full Review
    3/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Wall
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Marifiote
    Shawn in service was a pleasure to work with. Welcoming and very prompt. He gave me an estimated time of completion on service and hit the mark exactly. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Todd L
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Matt Marfione
    Mike in service was truly amazing, I showed up without an appointment for an issue with my Ram. He had the truck diagnosed, informed me of what was going on and put me in a loaner. Great experience. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Pereira
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Zach Leighton
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Scott Allison
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Pax Rana
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ joseph lahood
    So far I liked them. Pending deal..Actually just came from there had an intermittent clunk on my truck. They took it right in. Gave me a Uber to and from. Checked out truck thoroughly. Mike my advisor was reasy and efficient. Kind of wish I had ordered the truck there. I'll definitely be back as I keep my trucks awhile. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Nohemy Guevara
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Jason Gauvreau
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ djbelk2
    Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo. | Read Full Review
    3/12/2024 12:00:00 AM | DealerRater
  • ★★★★ Chris Donahue
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    3/11/2024 12:00:00 AM | Google
  • ★★★★ Chris Donahue
    Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★ Danny G
    The service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Danny G
    Still waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Chris
    Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Danielle Graham
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Corey Williams
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ Devon Pattershall
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ philip lapolla
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Corey Williams
    Great experience! Ray was fantastic! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ cody.robson
    Always great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★ Jja0207
    Brand new truck. Not one scratch on it. They used torque gun on rims . Scratched the crap out of rims. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Colleen Ventura
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    3/5/2024 12:00:00 AM | Google
  • ★★★★★ James Clark (Clarky)
    Fantastic service. My service Rep Ray was awesome. Best Rep I’ve had in a long time from any dealer or manufacturer. He was very kind and very engaging. Unfortunately though because of the amount of ridiculous breakdowns of items now and before this, plus the rust for a 5 year old truck I am starting to question if I’d ever buy anot | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Maxim
    Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service I receive. Mike is extremely professional, and always supper helpful. I applaud Mike and want to personally thank him very much for making ever | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★ Joseph Powers
    Vehicle was treated professionally and repaired well. Would recommend. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★ djbray
    I bought a Grand Cherokee, my salesman RJ was extremely knowledgeable of the vehicle and cater to my needs. I will Definitely recommend this dealership. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ chrismiller
    Great team approach, buying process was very easy. Will use them again in the future. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ brad
    I had never been to this Jeep dealership. I dropped my car off the night before for an 8:30 am appointment. They contacted me first thing in the morning and said would let me know the issue. They contacted me an hour later and said that the problem was covered by some plan I purchased 8 years ago when I bought the vehicle - from anot | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ John McNeice
    I met with Jack DiPietro. He was very knowledgeable about cars and the dealership as a whole. He helped me buy my Jeep and had everything squared away for me in 10 mins. I highly recommend checking out this dealership if you’re not looking for the run around while car shopping. 10/10 stars if I could. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Shirley
    Great service! So glad I decided to purchase my vehicle there. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Tierney-Honan
    Top notch experience from start to finish! Billy T. and all of the staff were friendly and easy to work with. | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Peter Botzko
    Best experience I’ve had getting service on my Jeep Wrangler by far. I had always had issues at Lawless in Woburn, the last time they had my vehicle for 5 days and no one had even looked at it. The team at 495 Jeep Chrysler Dodge were very professional, got me in and diagnosed the same day and was able to get my car back the same d | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ CARL REGOLINO
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ DAVE
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    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Paul Ringwood
    Staff was accommodating, courteous, explained clearly the problem that I was experiencing with my vehicle and was able to correct the problem in a reasonable amount of time | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Louise Marshall
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    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Wilson
    Quick and easy. In and out | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Karl Servideo
    I walked into 495 jeep and was heated right away. Kyle and his manager helped me through the whole process making it a easy as possible. This was a great experience and will definitely make me go back to 495 jeep again. Kyle was very helpful and answered all my silly questions and his manager did the same. This is how it sol | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Nunes
    Staff very friendly, and they really tried to help me even when I couldn’t afford the price at the moment, thanks ray | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Strein
    Service was great, did not have an appt, and they were able to see me. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ John Lynn
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    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Bill Fosnight
    Had to drop my truck off without appointment due to noise. Mike in Service did a great job getting me in and fixed up. I take very good care of my truck and always receive it back clean and with no issues (unlike other dealer who manages to add love dings). | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Carolina Varao
    I have serviced my Jeep here for 6 years and they have always taken great care of me! I can count on them for everything, thank you 495 and Ray! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ KA Richards
    RJ was friendly, knowledgeable and made purchasing my Jeep a good experience. I’d highly refer him to anyone looking to purchase a new car. Jack also made the paperwork signing a breeze. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ madison peters
    Brought my car in for a recall they said the parts were on backorder could be 6 to 8 weeks they called me that week with the parts in and had it fixed in one day! | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ psomosj
    I always like the work they do in a timely manner. Employees are very friendly and there is always a snacks to eat while your waiting. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Wright
    Quick easy and as always was treated very nice! | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Danni Yanoff
    Great customer service! Left so happy seri by the duck in my jeep!! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ chaitanya bsk
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    2/9/2024 12:00:00 AM | Google
  • ★★★★ Brian B.
    After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Karen Coupal
    Professional- Polite. Service Department is top-notch. Mike was helpful and very accommodating. Highly recommend them. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Kellie McHugh
    Got me in quick and Ramon diagnosed the problem and got my Jeep back to me quickly with minor issue resolved! He also communicated we me from start to finish, Great job Ramon!! | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ renee
    Excellent service, all the staff is very friendly , waiting was very clean and full of snacks, loved that. | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alex Grant
    Easy in and out for service. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Altacis Junior
    Ótimo e eficiente | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Fauconier
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    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Tony Nieves
    Phenomenal service, great stuff, been servicing my truck for 3 years, the only place I'll ever take it get serviced! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cari-Ann Edwards
    Service department, including communication about services requested and recommended were excellent. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cara Lott
    The guys were great. Very kind, kept me informed on progress and the appointment didn’t last long at all. It was for an oil change, inspection, new tires and alignment. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ millcitytony
    Very pleased and satisfied with quality and friendliness of the staff! Michael goes above and beyond what is expected! Always friendly, very attentive to our concerns and questions | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★ Ann Ogden
    It is convenient, they always leave my vehicles clean. I do not like having to go online to book an appointment & not get a real person to confirm said appointment. Then find out whenI am finally there, the computer has glitches. When I call for an appointment, they then text by automation & waste my time. They did not return my call | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ edwin gonzalez
    Great service thanks ray for your help | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Angel Vega
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Maryann Cappello
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Brian Holden
    Friendly staff, nice waiting area. Great visit overall! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Dominic Jolly
    Ray was super helpful was in and out with my oil change | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Tara Jean
    The service at 495 CJDR is always wonderful. Quick and easy, making an appointment and doing the work! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Lavallee
    Always a great experience here! Super knowledgeable and give you honest recommendations | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★ Jean-claude David
    When I got my car back after them doing a oil change my water bottle went missing I my was one of the big jugs now I’m sure they placed it to the side to do w/e they had to in my car but at least put it back in my car so yea bad experience | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Susan Koning
    This dealership has been the best dealership I have ever dealt with. Mike in the service department made me feel right at home. Thank you. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★ Doug Barrows
    Friendly, helpful salespeople, my purchase was a breeze. I was in and out in an hour. Minor issue with paperwork the only reason not 5 stars | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Bill Tirrell
    Excellent service highly recommended | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hemingway
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    1/27/2024 12:00:00 AM | Google
  • ★★★★★ plbbar
    Never have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vader71999
    HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ John
    Was able to get appt - was in and out and did what I asked and gave recommendations - | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Erika Virella
    Ray went above & beyond for me! | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ John Heath
    Ray and the service tech provided excellent customer service. I was kept informed at every step from the diagnosis of the problem to completion of the work. I will continue to use 495 Jeep for all preventative maintenance and any future mechanical issues. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Dominique Dockery
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Marice
    495 Jeep was amazing, I took in my salt crusted Jeep for an inspection and rotation when they gave me the keys back they wowed me by washing my car, such great service. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ John Heath
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Diez
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Marice
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ guzmandaniel27
    Excelente workers excellent service very professional thank you very much for the crevice which may trok | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jarrod Cronin
    | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Diez
    Awesome, and Professional Costumer services, my advisor deserves and A+++ doing his job even trying to increase the price of my bill by offering more than I requested…( I own 3 jeeps and always they suggested 2extra services. Fuel service and break fluid exchange and extra $500 to $ 800 on your bill) quint chance or just the way to g | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★ Dan Ford-Hunt
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Milagros Polanco
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Rappoli
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Lee
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Jarrod Cronin
    Went in for first service. Process was quick and service staff was helpful. | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★ Dan Ford-Hunt
    Not sure why I have a warranty if the dealership will only pick and choose the work they want to do. My rear defroster is not working and should be/is covered but the dealership can't/won't do the work because "it'll take too long" and "we're really busy". Nice people in leadership however, clean building and waiting area. | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Briana Anderson
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    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Lee
    Brought my 2021 dodge ram dually in for a new transmission. Ray is my service advisor. He took care of everything and we got our truck back in 2 weeks!! Thank you so much Ray for your awesome and speedy service! Highly recommend 495!! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Rappoli
    This was my first service on my 2023 Jeep Wrangler and it went perfectly. The service guy went out of his way and added my extended warranty information into the notes section for me. Thank you | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ AP
    I went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Gough
    This dealership is amazing. I received the best service ever from Service Mgr, Ray Arocho. I plan to recommend 495 Chrysler Jeep Dodge to all my friends. I plan to buy my next Jeep from them as well. Thank you Ray | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Phill Trask
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    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Debra Anderson
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    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Mark Saindon
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    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Lukas Charbonneau
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    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Richard
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    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Bill Corey
    Ray was great, had me checked in quickly. Updated me with a quote and when I ok’d the quote. Had my vehicle finished and notified me it was ready to be picked up. | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Bug man
    Things were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ christacarmen
    I had the best help and fast service from Bobby while getting my new Jeep. | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ marina schwartz
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    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Brandi Lynch
    I recently worked with RJ while purchasing a 2021 Grand Cherokee. He was knowledgeable, professional, and never made me feel pressured about my decision. The whole process with him was great! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Gonzalez
    Best best experience ever | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    2nd. Oil change. Again, excellent service and over all 100+ % satisfied. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Concepcion
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    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Robert Smith
    Although the repair was covered under my extended warranty and they did get my jeep in when they said and it was ready by Friday, when I first arrived to drop it off I was taken back by the lack of professionalism. I waited outside the bay door expecting someone would notice and open it so I could pull in. After sometime of waiting I | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ mannyc66
    Nice helpful to customers recommending to any one wants to buy a car ou service | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carl Lindemayer
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    1/3/2024 12:00:00 AM | Google
  • ★★★★★ J R
    Great people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. Had some extra things installed that I wanted. Prompt with getting parts, setting appointment and very patient for me to pickup when I was running a little bit late. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark
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    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Michael Teixeira
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    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Ata
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    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Bishop
    Great experience. Joseph helped me get the right car with all the ad ons I wanted, and at an appropriate price point. He went above and beyond to show me a variety of cars until we found the right fit, and he was efficient with the paperwork and registration process so I could take the car home the same day. The whole team at 495 Jee | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Diego Pinzon
    Nice people. Good service, prices are reasonable. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Almonte
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    12/30/2023 12:00:00 AM | Google
  • ★★★★ Justin Sheetz
    Sort of a weird setup they got here. I took my car in for servicing twice and it was wildly expensive (sort of expected for a dealership unfortunately). They also did an oil change for me and I didn't have an oil leak in my car until the day after that... then they charged me 2 grand to fix the oil pan they destroyed... avoid this pl | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Norgaard
    Friendly, great service! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Golini
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    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Ashley.gouveia
    Always great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! | Read Full Review
    12/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Raymond
    Argenis Reinoso (RJ) was in charge of setting us up with a Jeep Grand Cherokee Altitude. Let me just say, I couldn’t think of a more respectful, thoughtful and hardworking person than RJ. The customer service was great and the experience from start to finish was PERFECT! This was a unique situation because it was a Christmas Gift ( | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★ Silvani Vejar
    Super easy to make/modify/cancel an appointment. The staff is usually friendly and they have a very nice waiting area filled with snacks and drinks. I went in the Friday before Christmas, so I'm sure they were busy and they missed a few things with my car. I went in for an oil change, tire rotation, and 23-point check up. Last time I | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Puglisi
    Fixed an issue with transmission in a day. Provided a car for me while work was being done. Fast, helpful and efficient! | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Kelly M.
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    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Robert Sullivan
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Ramon Munoz
    Good | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Claude Tozier
    Shawn was very helpful with the service of my car. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ slgraphics Inc.
    Rip off diagnostics. Cost me $300. It hurts me when I knew I got rip-off. And they gave me the price of the repair that would cost half the price of what my car is worth = 3 months of my paycheck. Who can afford $5,000 of repair? I’ll go to a nearby shop that can do 1/4 of that price. And they look very sketchy. Nothing is pleasant a | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Fran Petricone
    Quick turnaround. Clean comfort waiting area. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Denis Gerrior
    Did everything that I asked, topped off fluids. GREAT! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ DIARIO DE UMA OFICINA EUA ADVANCE GARAGE
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Athena Tangney
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Stephen
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Erica Luongo
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Ray Pendleton
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Lutkus
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ CHERYL GREEN
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Michael Flanagan
    I broke down on 495 and they got me in quick! The staff was great and extremely communicative. Would highly recommend. | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Luther
    Ray was amazing!! He followed up with me even while on vacation and made sure my van was repaired as quick as possible. I am a very happy customer ???? | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★ Ryan Cunningham
    I would not recommend using this service department. I have a brand new 2024 Jeep Wrangler 4xe and there was a mechanical problem. Because I just moved from Baltimore where I bought the car. The service department looked at me and said no dealer in this area will touch that car because of the mileage (677 miles).This is an absolute o | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Berry
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    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Hank Naguib
    Had a great experience buying a car from them , the sales man was very helpful & answered all my questions. The financial manager was great , he went through every little detail with me , very nice guy . All & all , it was a painless experience | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Fardad Mobed
    The staff are very knowledgeable, honest and extremely attentive. They are not just trying to keep the high quality but improve it on every opportunity. I have been to many family run businesses but at this place you truly feel like a family member on every visit. I have highly recommended 495 dealership to everyone because I feel th | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Brianna2007bd
    Excellent right off the bat. Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! | Read Full Review
    12/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danny Cee
    Best place I’ve ever bought a car. No hassle all around from salesman to finance to general manager. And NO PRESSURE either! Thanks Shah and Bobby | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Big Party
    Shawn in Service was great! They were able to get my truck back to me faster than expected. I will ABSOLUTELY be going back for service and most likely buy my next vehicle there as well. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris
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    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Cj Petrie
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert Bracey
    The service I received on my last visit was excellent and very timely done. I and out quickly. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Josh Luna
    Great customer service. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ ryan beal
    Mike and the service technicians were amazing they went above and beyond to make sure they diagnosed the issue we were having with our 2022 Wagoneer series III and solved it. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Willy 157
    Best dealer ????and good service | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Sandra henderson
    I want for and oil change and tire rotation. Now I need brakes. All and all very happy with the service. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Welch
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    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Jenny Currie
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    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Glenn D'Avanzo
    I had 2 recalls to perform on a used vehicle I purchased privately. I reached out to multiple dealerships and this was the only dealership that had the parts in stock and willing to perform the recalls within a week without making me wait 4 months like the other dealerships in New England. Professional and courteous throughout the d | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Judy Jutras
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    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Juan Rosario
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    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Pocah Uralie Jean
    Good job Always good job | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sperno
    The dealer ship was very professional. Did everything they said . Everyone there was very professional | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Tenney
    495 Jeep is awesome. Found a 2024 Jeep Rubicon X 4xe at a great price. First time with an electric Wrangler and I love it. Very sure footed and fast. Get yours before the $7500. Federal rebate goes away. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Rungnapa Onjan
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    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Todd Casparius
    Ray in the service department provided stellar service. I have not come across a more professional and friendly rep in a long time. He made the process extremely enjoyable and over.exceeded my expectations. If you have internal merits and awards, I would highly recommend him for it. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Martin and Kelly
    Always a great experience at 495! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Vu
    Excellent service | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ David G
    Jack was helpful start to finish and willing to field all of my questions when buying out my lease. He helped me better understand the process and gave me options and took the time to help me understand these options. The process was quick and painless. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Sig Angelo
    Professional and prompt job, I was updated with a Courtesy call when work was completed | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ nancyaspell
    Only my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ TMilHyn
    Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mano Oum
    I had a snapped drive shaft, and honestly was not excepting to get my car back in about a week or so due to parts and etc. It was a shocker to get a call and told that my car was ready to pick up… that was awesome and I really appreciated that Ray took the time to work on the car and get it up and running for me. Thank yall for getti | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Cerullo
    Absolutely positively the best dealership i've ever been to they really care about their customers | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Clifford Kinney
    The service dept was very helpful | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Chinedu Ochin
    I am completely satisfied with 495 thorough and expeditious resolution of my car’s problems….nil complaints. ?? | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Shirley Gosnear
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    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Burrill
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    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Megan Bomil
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    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Tito Diaz
    The entire staff was very professional and helpful during my visit. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ amy murphy
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    11/22/2023 12:00:00 AM | Google
  • ★★★★★ gary carlson
    Excellent work. Service person checking my truck was very polite and courtesy. The Service itself was great quality and job got done very quickly. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ promopooch
    Courteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leo Falardeau
    I had another incredible experience working with RJ and shari. I would without hesitation recommend 495 chrysler jeep and dodge ram . My wife is on her 3rd jeep and this is my second vehicle with them every time it's a seamless transaction. 10 thumbs up for the crew at 495... | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Henry Marin
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Johnson20
    Friendly and great service | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Pk
    A long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) lig | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Maggie Medlin
    I wasn't pleased with the service at all.i asked questions about my vehicle and they didn't give me the right answer,and they seemed frustrated,as if I was a bother.While in the waiting room I can hear them all joking and singing happy birthday to a coworker.When my car was ready they couldn't take the time to tell me where my car w | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Andrew Pappastergion
    Easy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ OnyealilamF Chidoro
    My tire pressures weren't properly inflated to winter settings. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Destiny Lane
    Overall had an excellent experience! They were only booking out a week when I called to schedule an appointment (which is super reasonable in comparison to other dealers in the area right now) but I was having a major safety concern (death wobble) with my Jeep and they squeezed me in right away! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Mcnulty
    I only bring my Durango here. Fast reliable service, very professional! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Sherwood
    Great service !!! My last three vehicles have been serviced at 495 CDJR . I have always been treated well. The staff have always been friendly courteous & honest . I would recommend their service dept. . | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ William Lazzaro
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    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mahoney
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    11/9/2023 12:00:00 AM | Google
  • ★★★★★ jennita peou
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    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Tully
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    11/9/2023 12:00:00 AM | Google
  • ★★★★★ richard poole
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    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stanley
    The repairs went well and they contacted my warranty company, getting everything covered, savings me almost $1900.00! The one issue is communication. I left several messages and never received a call back. I had to physically go there to find out what was going on. I was not informed the vehicle was ready for pick up. I found out onl | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Linek
    Job well done | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn St Armand
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ CShea
    The process from start to finish was quick and easy. Everyone I interacted with was very friendly and knowledgeable and made the experience seamless | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nick m
    3 start because my initial appointment was not a good experience. But they definitely redeemed themselves on the second appointment as everything I asked for was finally done, and in one day. My feedback is, if you don’t have enough staff, then don’t overbook and hold on to people’s cars for days and give the impression that it’s be | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Dave S
    Other than the massive up charging, service was Ok | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Walsh
    Very helpful and friendly! I'm so glad that I stopped in. I picked the right dealership! Delicious coffee too! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Tanya Darocha
    Always a great experience at 495 Jeep! They are quick and thorough with services and staff is very welcoming | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ K D
    Very friendly great service!!! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ krenaud3668
    Very nice website, quick response, friendly no stress atmosphere good selection would do business again with 495! | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Katie Warner
    I've had nothing but great experience w 495 Jeep Service. So much so that I travel to them because the Jeep dealership near me is not up to the standards 495 Jeep is at all. Not to mention the staff at 495 Jeep go out of their way to make sure you have a great experience and just a pleasure to talk with. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ David sacco
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    11/2/2023 12:00:00 AM | Google
  • ★★★★★ wolivieri21
    Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lori Smerdon
    Great service | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ali Farsidjani
    Awesome service. The manager, Ray, is a great guy - took care of me when I was in a pinch and personally followed up with me to keep me posted on updates/parts/etc | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Crawford
    Broke down at the supermarket across from 495 Jeep. They came over and jumped the battery so I could drive it to them. They had me on my way in no time. Thank you. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Mary Mortimer
    Couldn't be happier. Everyone was super friendly. I had the pleasure of working with RJ and Jack and they made the experience stress-free and delightful. Both worked very hard on making it work for me and finding me the right car for me and my kids. I would give more stars if that was an option. Thank you so much guys for making it | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ John Mcanistan
    Service department was excellent | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Renato De Oliveira
    Great service and friendly staff. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Joe Squires
    Excellent service | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Steve Boss
    | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Walsh
    Always professional keep informed Of service and costs.prompt response Great personal working there.thank you | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
    The Service team is amazing. Very professional and felt like concierge service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Edrice Vincent
    Prompt and professional as always! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Steve Byam
    Did everything they promised and got it done quickly! Great service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ernst Sony
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    10/27/2023 12:00:00 AM | Google
  • ★★★★★ David Avery
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ rody5
    We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Disappointed by Behavior
    Parts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager shoul | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bonny Smith
    Very pleased with our experience with your Service Center. All staff from your receptionist to technician treated us with respect. We would definitely recommend your dealership to others. Thank you so much. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Chris MacBlane
    Update....,. I was contacted and the matter was resolved.... I'm loving my new Compass.. Truly am... I'm NOT loving the fact that I have to keep calling to find out why they have not paid off my previous leased vehicle that I turned in at the beginning of January.... The cashiers check that was put in the mail 10 days ago stor | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Jodi Campbell
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    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Mannion
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    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Finnegan
    Every aspect of my visit was amazing. Mike and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Adam Smith
    We were on a multi state trip and had a wheel sensor go bad sending our ABS and traction control system into a fit. Lost power on the interstate. This dealer had the part and were able to fit us into their busy schedule so we could be back on the road! Thank you! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Donnelly
    I have a Jeep Wrangler, I had a transmission issue and they were able to recreate the problem and fix it in a timely manor. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Forever Devoted Recovery group home
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Fazio
    Ray was super informative and helpful as he always is when I go in for any type of service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ nicholas cason
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ J R
    Great people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Fiato
    Prompt service and friendly staff! Clean and welcoming waiting area. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Bell
    The service department of 495 Jeep Chrysler is wonderful to work with. They are very professional and act promptly. I have purchased several vehicles from them and I always return there for my services. I highly recommend them as a car dealer and as a service center. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★ Eric St. Louis
    Got done what I asked. Waited over a week for a two day job do UAW Strike. I should have know. And then because it was done at a dealer and dealer parts price was astronomical. Over all service kept me informed. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Grasiela D
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Veno
    495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Charlie moisakis
    Just got hung up by Ray in service because he didn't address 2 TSB's on my truck. He did one and said they didn't have time to do the other. When I asked to speak to his manager he said he's not here and hung up on me. Last time i'll be brining my truck here | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Joe mastone
    Mike Glover was excellent. He set up my appointment and explained the results of my service | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★ sherrill Giroux
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    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dan Hureau
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Terrero
    Best car buying experience , love my brand new 2023 Grand Cherokee L. Explained everything I needed to know about the vehicle and answered all my questions. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Rolling Stone
    Service advisor Ray Arocho was extremely helpful in making it possible for the affordability to help with the repair costs. Thank you Ray and your associates!! | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Awtrager
    Service and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to o | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ luckyleo75
    This place sucks! A bunch of gangsters walking around the place with their heavy Boston accents. It’s too much to list on this review post, but stay away because they’ll find everything wrong with your car when you go in for an oil change or an inspection. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ TheDealerrater
    They offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ ron trammell
    There were no issues. Excellent service. Thanks. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Barron
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★ Robert Redding
    Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move......last visit 10/23....headlamp not working, was told$$$189.00 diagnostic test....local mechanic, changed bulb $30.00 ....don't bother with this place unless you ne | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Lilly R
    Been going there for service on my car for 5 years never hd an issue. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Dave Romano
    Ray from Service was ?? Professional and was able to resolve all my issues. He contacted my warranty company to make sure I was covered for repairs. Repair completed on time. Reliable and explained the repairs directly to me. Definitely the best around. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Rich
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Rock Street Studios
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
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