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Rochester Hills Chrysler Jeep Dodge

Rochester Hills Chrysler Jeep Dodge

★★★★★(617)read reviews
1301 S Rochester Rd, Rochester Hills, MI 48307
(248) 845-4138 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:30 pmTues: 07:00 am - 05:00 pmWed: 07:00 am - 05:00 pmThur: 07:00 am - 06:30 pmFri: 07:00 am - 05:00 pmSat: 09:00 am - 03:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Rochester Hills Chrysler Jeep Dodge

Rochester Hills Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (248) 845-4138 today to schedule your next appointment.

Our technicians at Rochester Hills Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Rochester Hills Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Rochester Hills Chrysler Jeep Dodge today at (248) 845-4138 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ pallavi bhatt
    worst place to get a car the new owner does not even car about his customers the told my friend to do the application because they'll have the car there in 1 day its been two week and they still didn't get the car for him any the mangers didn't want to put the military discount on there because he said I didn't serve this country whi | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Georgi Bailey
    Customer Service lacking ... Not a good experience 2-3 weeks ago when I made an appointment to get my car serviced and there was no appointment in the system. Then had to wait while 2 employees were just chatting away. This week: Setup appt for later in the week to possibly sell my car. Another person calls 2 days later, asks me | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Ahmed Alkhafaji
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Brian Klusman
    I have bought multiple vehicles from this dealership, and brought vehicles here for routine service/maintenance for a number of years and it's clear their service department has been going downhill. In the last 18 months, I've had two vehicles come out with damage during a routine oil change/tire rotation. First was a half dollar siz | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Vince Boji
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    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Kody Whiteman
    | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Jim Darson
    Rochester Hills Chrysler Jeep Ram Dealership has a very good caring Service Department! They are quick and they get it all done right every time I go there! | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Swarali Vaidya
    Very fast and nicely done | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Holly
    Excellent service! | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Brian Farrell
    | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Rice
    Absolutely great to work it. Highly recommend ecommend | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ CO
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    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Amy-Beth Fleischer
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    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Mark Wing
    Good service but I’m surprised that if a vehicle is brought into your dealership with a check engine light, my inspection would come back that everything was good. I might have had that issue fixed at the time of my service appointment if you would have informed me what the issue was. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Wisam Sagman
    So far, so good..no issues with my new Jeep. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Shelby Grove
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    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Nisa Whitfield
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    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Vinnie Zabaroni
    Brad was awesome and so helpful | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Candice Purgatori
    Oil change service was quick and professional. Done when promised. Staff was helpful | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Janet Hughes-Smith
    The shop write up person was delightful positive and attentative! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Jake _
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Marlaina karoumi
    Came to the dealership to get a change oil for my car the service was amazing. I waited there less than an hour and got my car back. Honestly I recommend everyone who is leasing or buying a car to come to this dealership and trust me they won’t let u done ?????? | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Reta Hermiz-Paula
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ James Eberhard
    Always extremely satisfied with the service at Rochester Hills Chysler Jeep Ram. Steve Rankel does an amazing job! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ nash Hermiz
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Winfred Didlake
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Berchtold
    | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Evangelos Kontoleon
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Su
    When I was there for an oil change, I went to the body shop and asked a simple question. The manager Ed went above and beyond to get the business of my Grand Cherokee's front body work. He was very professional and considered! 2 shuttle bus drivers were great too. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Brant Shuman
    Honest, straight forward and diligent in the transaction. The manager, David Volger, is very professional and a great guy. | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ phil crosscreek
    | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Meli King
    Mike Akrawi is the BEST! He’s very honest and straight forward. The price he gave me was the price I paid for, no last minute price increases like most dealerships… will only buy my cars from him | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Steven Townsend
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Mark LaBelle
    | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Mark Bosanac
    | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Diana Mirdita
    Ivan is the best always quick and easy working with him!! could not recommend him enough!!!! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Soma Haque
    Service has been great. They are my goto dealership. | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Krisitne Goryoka
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Santhosh Jogi
    Great experience as always! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Guillermo Pitalua
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Marquita lowe
    Always pleasant | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Rob Baumann
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Rich Beaubien
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Kris Lavin
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Wieczerza
    Have had issues nearly everytime I took my vehicle here. Most recently I had an oil change, tire rotation, and new wipers. Driving around for two days I heard a rattling and found my old wiper sitting under my hood. They left it there after putting the new one on. | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Carol Levy
    Great buying experience by every measure. We love our new 2024 Pacifica. Our salesman Perry V. was very knowledgeable and a complete pleasure to work with. We highly recommend Rochester Hills Chrysler Jeep Dodge Ram and Perry for anymore looking to purchase a new car! | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Jane
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    3/26/2024 12:00:00 AM | Google
  • ★★★★★ mrh00
    Service rep was respectful and explained the service well. The oil change did take longer than expected | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Steiger
    The service was good and convenient, byt too expensive. Over $200 for an oil change and a couple air filters. I'll have to start looking for more reasonable alternatives. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Jhakir Miah
    Friendly staff and reasonably priced services. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Paul Williams
    OK service but always seams to be something. This time they left the passenger front tire valve cap off after the tire rotation so I had to go back the next day to have them find it and return it. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ jmbeski
    Was lied to stating they would help find the car we wanted, stated there was a hold on the car, come to find out nope no hold on the car, the sales rep just didn't want to put in the work, when they found out we had the employee discount. So we went to another dealership and they helped us with no issues and they got the sale. Will n | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Karen Jarrell
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    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Summayya Williams
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Lorio
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    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Liz Gallegos
    Excellent service and support from all the team, they are so nice and helpful | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ James Stevenson
    This was a great experience getting a oilchange here, the staff were super friendly and professional, they didn't hassle me for appointments and they got my truck together. Will definitely be going back. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Jay McCombie
    Write up man was knowledgeable, friendly and professional. I picked up my vehicle as promised. My vehicle was in for new brakes which functioned perfectly when completed. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ uosam3
    The team did a great job being transparent and providing. Great customer service during the purchase proces | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Whitaker
    I had a great experience largely due to Brad being my service contact person. Once my Jeep was brought into a service bay, Brad kept me informed of the progress almost daily and if I called him, he either actually answered or returned my call the same day. I would bring my Jeep for service again if Brad was available to be my service | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Ward
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Kendall Masters
    Terrible customer service and communication. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Salm Warda
    In 2021, my dad and I came to purchase a used Ram truck to add to the family's driveway. I can safely say that our experience was very smooth, transparent, straightforward, and simplistic. Our salesman was Mark, he was one of the most kind salesmen that my dad and I have ever met. I recently came by to checkout a 2023 GMC Sierra Dena | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Kirk Walker
    I brought my truck in on 1/18/24 i was having water come in the inside of my truck! My passenger floor was soaked under floor mat. Mind you i already had my truck serviced for water leaking on the back passenger side floor as well! Not too long ago at this exact dealership! I explain the situation to steve as he's the one providing s | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ T Kers
    Never returned my call. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Jdt
    Great experience sales person Mat went the extra mile to locate the right truck for us. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark Gula
    Brought in for a radio delamination issue. Brad was able to quickly review and determine it was i deed the issue and i left from the service bay wo any delay. A new radio was orderd and as promised an appointment was made leading to the hour time frame wait. I was on and out wiyhin 1 10 minutes. Radio id was changed for Sirius and | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Nick Paglia
    Had the oil change on our vehicle, they were quick and friendly. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Allyson Lawson
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Turnbull
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Tina Ball
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Chad Blanton
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Odai Mabrouk
    Mr. Lincoln Phillip and Mr. Keith Lamb are two men that take pride in a level of service that you don't get nowadays. They treat you fair, they problem solve and you become family. Thank you for helping my family. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Megan Mabrouk
    Lincoln Phillip & Keith Lamb helped us. I really appreciate their patience and being so kind/caring! They are very knowledgeable & didn’t mind showing us as many cars as we wanted to see! I recommend everyone go see them! You will not be disappointed! Thank you both for being so great! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Beth
    My sales person Tim Pazdziora is the most caring and helpful guy. I completely trust him and am so happy to have had the honor to be his customer | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Callahan
    Went for routine oil change and tire rotation, and their service was quick. Got there at 7am, and my car was done in 40 minutes. Service personnel was informed and efficient. They came and met me in the excellent customer waiting area to go through the report from the technician. From the moment I Pulled in to the moment I pulled | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Christina Trinklein
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Webb
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ David Clarke
    Annie conscientiously directed extensive Body Shop activities to restore my 2023 Hornet to mint condition ! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Frank Ewasyshyn
    Great staff the write up people are friendly the process is well organized. They give you accurate completion times for the required work. The dealership is clean and looks great | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Rodríguez
    Great service! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Vaishali Gulati
    Best people, best service! Prompt, efficient & polite. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Pjeter Nuculaj
    Ivan could not have make the process easier. So grateful for an easy experience and I love my new car! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Roy Rose
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Matt warren
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Jason Gabor
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Scott Rivard
    Great service and treatment by the friendly staff. Highly recommend Rochester Hills CJDR for sales and service!! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Nancy English
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Brian King
    Repaired and back by the end of the day. Thanks! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Odai Mabrouk
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Odai Mabrouk
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Odai Mabrouk
    If I could give this dealer 0 stars I would. Lincoln "the owner" won't unwind the lease on a car that veers to left. We purchased the car on 03/07/2024. the following day we noticed that the alignment maybe the issue. We took the car in on Saturday 03/09/2024. Lincoln the owner called and said something about the lane assist defaults | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Patty Sauer
    Lincoln Phillips and his staff were amazing. Friendly helpful and professional. I am so pleased with our 2024 Jeep Wrangler. Will recommend this dealership highly. This is our second vehicle from Rochester Hills Chrysler Jeep. Thank you again!!! | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ CR
    My car was towed in for service repair... and left the same way a few months and several hundred dollars later. A local shop, unaffiliated with Chrysler, managed to fix the problem quickly and at a fair price. Still amazed that this dealer was not able to do anything to repair my car, but still charged more than $800. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cheryl Williams
    Tim was very helpful and considerate of mine time. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Sirena A.
    A woman walks into a dealership… and has an excellent experience for the second time. Mike A. Is the best to work with, will never go anywhere else for my vehicles! Dealership is clean, everyone is friendly, so many perks… highly recommend! | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Richard Mertz
    Spent a Sunday buying vehicle online. Got pre qualified on Monday my credit union. When I called to set up purchase sales advised me the vehicle was substantially more than internet price. Do not waste time with this dealership! | Read Full Review
    2/29/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Kitchen
    I had dropped my Jeep off on Thursday the 15th of February and it had a problem with the tail light alarm and the engine light was on I called on Friday to see what the status of my jeep was I never received a call back I called again on Saturday and never received a call back I finally called on Monday and they told me that it would | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ Caitlyn Kelley
    Purchased my new Wagoneer from them last year, have always supported me and felt like a valued customer. When I have brought it in for oil changes I always feel taken care of and they go above and beyond. | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Chmiel
    Had coolant fan for heater replaced on my Grand Cherokee 4xe ! All is well! Dealership got me a loner as the part was not there and had to be ordered . Only have one car so really needed the loner. They didn’t charge me for the loner and it took awhile as it was over the Christmas time. Very satisfied with service! Thanks Steve ! | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Marvinbrikho
    First of all love the Ram truck second of all service was great sales reps were awesome thank you for selling me this truck. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Trevor Wrobel
    They ultimately fixed my vehicle but I was very disappointed to know I had an appointment for Thursday morning but my vehicle sat till Monday when they fixed the issue which was a recall in a few short hours. My problem is why wouldn’t my appointment be on Monday instead of Thursday I incurred the unnecessary cost of a rental for 4 d | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Home Loner
    Great and courteous service! | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Gary Sproat
    | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Trisha Pattison
    I have been dealing with this establishment for years. Since 2004 to be exact, and I couldn't be more pleased with the service I've received with every lease I've ever gotten from there. My salesman there has been Dave Scott and I can't say enough good things about him! My last lease I just purchased recently but I will be going back | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Zaid Kassab
    Great service and great dealership | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Paul Hartzell
    | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Jc_xray
    The staff are helpful and personal. I would recommend bringing your car to this dealership. | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Larry Allen
    | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lilla
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Masudur Rahman
    Service department very quick and willing to go extra mile to help you out. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer T
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ maggical1
    My most recent visit was handled quickly and very professionally . My thanks to Steve Runkle, the best service rep ever. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ William McClenahan
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Byers
    They did a good job, it just took quite a while. I miss the days of “instant oil changes” within dealerships, where you could schedule your oil change and be in and out in a half hour. Now it’s 1-2 hours. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Kenle Lenz
    Took my vehicle to the collision shop for the first time ever. The were an express shop they my insurance so my hopes weren’t very high but they surpassed those opinions greatly. They were prompt, courteous, and everything would expect. Highly impressed and satisfied with their work thru the entire process. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Rodriguez
    Great attention! | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jason Beglin
    Wonderful customer service | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Mark Murphy
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ David DAGENAIS
    Easy and a quick oil change | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Bridget Ornstein
    We have ordered two vehicles in the last few months for myself and our daughter. We worked with Mike B. He really goes above and beyond to help his customers. It was an absolute pleasure to have worked with him. Truly the best car buying experience in over twenty years!! We 100% have and will continue to recommend Mike B. & the Roche | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Singleton
    They did an excellent job comunicating with me about the service time and they were very professional with the service on my daughers 2017 Jeep Renegade | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Don Milosch Jr
    I had a great experience working with Steve Rankel in the service department. He was attentive and professional and kept me updated throughout the process. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Larry Jadach
    Timely and performed as promised. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Adler
    Went in for some warranty work and was extremely pleased with the service and workmanship. Very nice waiting area. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Laura Beutler
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Stephens
    Always excellent service at this dealership! Highly recommended! | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Anderson
    Good service and completed on time | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ smasko65
    Great and courteous service by Steve Rankel, as usual. I always work with him direct. | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ hkarnib1982
    Terrible service. They lie and if you are there to have you car repaired under warranty good luck! They treat you like a criminal and not a customer. Brad the service advisor is a big bull Shi#er. I will never ever buy a car from this facility or have anything done here.1st brad said nothing is wrong with my car. I told him sir my ve | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gene Kome
    Not Tom happy with body shop. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Just Litt
    | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ tim al-jorni
    I had a bad experience with the service department. Seems like if you pay for services with cash and card they treat you like you're a king or queen ! If you are there for warranty they put you on the bottom of the list! | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ fraydo jindo
    I am a HUGE fan of dodge, I have been a fan since a young age. I have owned countless vehicles and enjoyed all of them. I currently had purchased a 2022 Dodge Challenger R/T and had noticed it had a rattling sound coming from the front bumper area. I assumed the bumper wasn’t intact correctly and may need a new bracket. I had schedul | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Love Jesus
    -10 stars!! Terrible experience. I will let everyone at my church in Rochester hills know how terrible they are at this facility. I am African American and brad seemed racist. Brad put the wrong email so you can't leave them a bad survey to the main Chrysler corporation. Brad put in the wrong email after I corrected him and brad stil | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike V
    They sold me a used ram 1500 certified... the driver side mirror defroster dosen't work and it has an exhaust leek at the manifold all conditions existing when i bought it! How was this truck certified used? The service department is disappointing at best... In fairness I notice the side mirror issue within a week or so but thought i | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ hassan karnib
    The worst place you can go to. First the service advisor Brad says nothing is wrong with my transmission and I told him my transmission is bad And its not shifting properly. Then he calls and leaves a voicemail stating that they ran into some issues and yes something is wrong with the transmission. No $h*t Sherlock that's why I brou | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Kirk Walker
    My dodge ram 1500 truck has been here for almost 2 months lol!! I've been called 4 times saying everything is fine! I go pick it up and nothing has been fixed and on top of it they cracked my windshield!!! Hopefully the 5th times the charm! The way I've been treated is a joke!!! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike V
    They sold my a used ram 1500 certified... the driver side mirror defroster dosen't work and it has an exhaust like at the manifold all conditions existing when i bought it! How was this truck certified used? The service department is disappointing at best... In fairness I notice the side mirror issue within a week or so but thought i | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Lowry
    Just know, if you make an appointment for service on your vehicle your appointment is for - get this - to put your car in line in the 'queue' - yep, that's right. Your appointment IS ONLY for putting your car in line. I made my appt. for service early in Jan. for 1/31 to ensure that RECALL parts we're available. I wanted a full-point | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Michael Tobin
    My experience with this dealership was outstanding. All the personnel I encountered were professional and helpful, and every aspect of my service request was handled to my complete satisfaction. Courteous yet casual, RHCJDR impressed me and I'll be sure to recommend them to anyone I encounter that's in need of service for their vehic | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ wkhalaf1
    Financing took 9 hours, no reason for that as I’m in good credit standing and a repeat there, price went up three times, I said fine I was drained. Then the window switch went bad, took it back, given an appointment to come another day and left. During that time, now the car wouldn’t start. Called dealership back (all of this is with | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kathy Kleinhans
    My service was great, good communication, and quick turn around! Thank you! | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Green
    Got it fixed the first time | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Charles Brown
    | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Kellett
    This dealership goes the extra mile to keep the client abrest of progress and status.of repairs. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Walid K
    9 hours to undergo financing(for no reason), then brought it back for bad window switch, denied gas for my trip, then car wouldn’t start, given a nightmare and lied to numerous times while trying to fix the situation, finally figured it out that I can take it to a different Chrysler dealership, and when I brought it there I have not | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ mary pawlicki
    Oil change was fast like 20 minutes. | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Michele Taylor
    | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Dana Mckee
    Steve, in the service, area was very kind and professional. Everyone that I encountered there was ver friendly. Great experience. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Claire Bonin
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ RJD
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Lyndsey
    Very satisfied with the service here! Alex took care of me and helped make my first car purchase great! I love my jeep Cherokee | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Ruehle
    Pleasant staff. Reasonable wait times. Always have a positive experience getting service done at Rochester Hills CDJR! | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Borowski
    My experience at Chrysler Jeep Dodge Ram was amazing because of Perry Vennettilli. My family and I have been loyal customers of Rochester Hills Chrysler Jeep Dodge for years, and my recent car-buying experience with Perry Vennettilli has once again solidified our trust and satisfaction with this dealership. Perry, as always, greeted | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Rick Straughen
    Edit: Bumped up to 3 stars because I get good service when bringing in for routine maintenance. I brought in my Compass because it was making some clunking noises at low speeds upon acceleration. I asked three times before I brought it in about a loaner vehicle with no response. When I did bring it in and ask, I was told it would be | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Roll
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Ali MB
    My favorite thing about service is calling them six times right before close on a Friday evening. I was told at drop off that I’d be able to pick up my jeep within 24 hours but NO ONE called. Get to pick up and ONE guy is in service, pulling cars for customers. I’m all for work life balance but wow, the entire service lane was empty | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Leonard Stesney
    The work has always been performed right at this facility and the employees are very nice | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Katie Vick
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ patricia pearson
    | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ jerry serediuk
    Steve in service department, was very Professional and Caring! Issue was resolved And car is running great. Nice work Steve! | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ William Perkins
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Colin Taylor
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Sara Uh
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Steve Muir
    have been shopping there for over 20 years. Fantastic people, great service, very competitive pricing. Service has always been great. This teams a winner! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Donna Frye
    Kris in Service was awesome!!!! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Bailey
    Bought our 2011 Grand Cherokee in 2014. Since then we have used Rochester Hills Chrysler Jeep exclusively for our service needs. Also the service representative Steve Renkel exclusively for our service needs as he goes above and beyond to see that our needs are handled correctly and efficiently! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Newjen Yousif
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike Mike
    | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ John Wernis
    | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Irena Cojocari
    Great experience at Rochester hills Chrysler! Everyone friendly. Loved the Cappachino machine and large tv. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Gesiel Vieira
    very kind service | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Warren DeGrendel
    | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ tony vitucci
    Great service | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Vince Phonrath
    | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Osvaldo Perez
    Great people, great service. They know pretty well how to get things done! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ tpeddle
    My 2022 Ram 1500 needed a recall issue addressed. After make an appointment on Black Friday the very next business day which was Monday I was in for service. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lauri A
    Waited 2 hours for a pre paid oil change on Black Friday because the on line appointment system failed to warn me that the dealership wasn't taking appointments that day. If this hadn't been the second time to address a software recall, I wouldn't have stayed. 2022 Jeep Compass. Nor will I consider another Compass. Miss my Dodge jou | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Dwayne LaGrou
    Great service and the people in the showroom are the friendliest you can find. Easy to talk to and not just about trying to sell you something either. They CARE!!! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Yeary
    The service department did a wonderful job with me made sure I was comfortable and happy | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Ernie M
    Hats off to the great service I received at Rochester CJDR. Kris was able to get everything I needed taken care of and then some! when it went into day 2 Carol worked her magic and found me a car for the night! Everything went very smoothly, so I immediately scheduled my other vehicle for service. If you are looking for a no nonsense | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Lynne Schultz
    Kris was great. Helped us navigate to get stuff done | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Alexandra Mantzios
    | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Allen
    Fast/Efficient/Professional/quality work that is always consistent!! Only place I will go! Not to mention the great hot chocolate!! | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Diane Krueger
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Diana Mirdita
    Ivan is the best always quick and easy working with him!! | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Edwin Tompkins
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Jane Wood
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Seta
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Ricky Hobbs
    Quick service, very professional | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ James Jindo
    Best service in the world | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Marvin
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Melanie Gardhouse
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Review Requested
    The requested service was performed efficiently, professionally and within the time estimate provided. I appreciated the early hours to get on my way. | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Benjamin Gourdet
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Lasser
    Horrible service! Express oil change is not express. First in line at 7:45a. Still took an hour. When I checked in , I asked that they look at my connected service while it was in. The person that checked me in was barely audible , (seemed like he’d rather be anywhere else but there ) and that was never looked at. I’ve gone | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Maxi
    Very friendly dealership with great service and work done in a timely manner . My vehicle was serviced in a professional manner as discussed with service department. I would highly recommend the dealership to my friends or family | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike Casey
    Great overall experience. Very knowledgeable sales staff. Great inventory. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Scott Thursam
    Dave was great!! | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Regina Milton
    The service, here, is really great. They took care of me and got my 2008 up and running. I had quite a few bad experiences in the past, but now I know where to go to get great service and great customer service. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Dereck Raymond
    | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stockwell
    Great service quick and professional | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ James Eberhard
    | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Sara Hoban
    Very friendly people. I changed my mind a few times on vehicles however they were happy to help. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Ruby Goskolli
    I had such an amazing experience at this dealership! Everyone I encountered was very respectful and friendly! MIKE IS AWESOME AND MADE MY LEASE TRANSITION GREAT! | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Debbe Zimmerman
    Quick service, great coffee while I waited. I enjoyed that staff and possibly the manager, who walked around and engaged in conversation with people while they waited for car service. Not just a sales experience but appreciation for your continued business. Great dealership. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Chinonye Akunne
    They literally didn’t do the job I went there for and had to have a tow truck take my car to another service location the very next day. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Traci Hynes
    The Service Department employees are wonderful. Everyone is helpful, courteous, and very knowledgeable. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Sydney Divozzo
    Amazing service department. They really care about the wellbeing of their customers! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Robert Hynes
    Service department was top notch!! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Milad Makeup artist
    Recently had the pleasure of dealing with an exceptional automotive service writer and I cannot express how impressed I am with their professionalism, expertise, and overall customer service. From start to finish, my experience was nothing short of excellent Carol Z went above and beyond to get me the parts I needed for my vehicle. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ MAD DAM (Mad wolf raide)
    | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Frank Greenan
    I took my 2013 charger with 6550 miles in for a check engine light and suspension problem they told me they would have to order parts because they do not stock any parts for the car they had the vehicle for 2 weeks then told me they were unable to get parts due to the strike so I pick my vehicle up and took it to a different dealer t | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ fer manzanares
    | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Bailey
    Rochester Hills takes such good care of me and my Jeep! Wouldn’t go anywhere else to lease or buy. See Ivan! | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Domke
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Michael Oakes
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Thurston Renner-Thomas
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Denise Fitzgerald
    They told me the time frame and they were spot on. Good work and my car was even washed. Second time there everything went great except when I went to pay the bill there was no mention of a tire rotation, which was supposed to be part of my oil change. Even though this was required work on my lease vehicle, I was told I had to speci | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Shereen Forry
    It might take a while to get in. They move fast once the vehicle is in. I've been taking my jeep there for 2 years and I don't trust anyone else to take care of it. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Tolksdorf
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Bral
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ KR Lee
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Tenisa Numan
    It is a very nice and friendly place been coming here for years now. I had an issue that carol was quick and precessional about fixing the situation and her team of service men. They have made sure things was checked before I leave now, and I haven’t had any problems since then. We are people and we make mistakes. That’s how I looked | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Damion Reed
    Josh took care of my unexpected maintenance needs in a very timely and professional manor. thank you | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Barbie Eddy
    From start to finish with my lease experience has been amazing. Would highly recommend! | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Thomas
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Havens
    Fantastic start to finish! Have had a great experience each time I’ve had my vehicle serviced. And, Brad, in particular, went above and beyond. He allowed for informed decision making, explained diagnostics and recommended procedures. His communication and follow up was also fabulous. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Nys9.
    Very pleased with the service and with the gentleman who helped me Brad thank you | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Andrij Hrynkiw
    Made an appointment, brought the car in, 2 days later they finally looked at it, I had to return for a part and never got informed withers part arrived. Multiple contacts with no replies. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Todd
    I pulled my vehicle in and was told I looked at the services you requested on your apportionment, and I can’t look at your vehicle today. I asked if they could at least look at the suspected recall part to see if in fact it was defective, and I also needed the oil change & tire rotation I requested. He agreed to do that. Finally hear | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Tcstefanic
    I was happy with the service and the cleanliness of the dealership. Store was busy and service was conducted in a timely matter | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brian Jacklin
    Kris is service was amazing! He offered in depth insight into potential issues I was having with my Dodge Ram, and then gave me a tutorial on the differences between the models performance wise. He and his team took extra care to go through my vehicle and give it a clean bill of health. I will definitely be coming back! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Richard Baron
    I took my wifes' Journey in for an oil change and tire rotation. They performed an inspection. Everything went great. Kyle, the write up tech, solved an issue removing an object blocking my vehicle number from being seen through the windshield. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Amber Lights
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ neno bozinoski
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Arryn Schneider
    My salesperson, Tim, was fantastic! He helped me find the perfect Jeep and I was able to get it that day! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Berry
    The dealership has a clean, friendly, warm welcoming environment. The service center is great too. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ David Kasab
    Great service | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Dawn Bruley
    I’ve never had such poor service here in the past. I’m hoping it will improve with one more chance to fix the warranty issue I’m having. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ A A
    They were able to take me home and to the dealership no problem | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Brian Dougher
    | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Drukas
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jay Parmar
    Accommodate getting my vehicle serviced quickly & addressed the issue. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ laura ivezaj
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ thamir bahri
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Barbara Tymrak
    My Dodge vehicle needed an oil change and overall inspection. The entire staff from the two young gentleman at the service desk to the mechanic and cashier we're all courteous, friendly and professional. Even the guys in the parts department were happy to assist with some of the questions that I had. The service and waiting areas are | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Sue Krause
    My service agent, Chris, was very friendly, informative, and efficient. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Fillmore
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ marvin yousif
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jay Kim
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Masters
    Fantastic customer service. Excellent communication from start to finish, and just all around good work. Would highly recommend to anyone and will definitely be back next time I need service. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Paul Mellinger
    My service rep was great. Very easy to talk to and he kept me informed on my vehicles progress. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Mike Felker
    Happy with the service and follow up. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Margy Alsobrooks
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Armin Halilovic
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Devin Jones
    Friendly staff in great service. This is my go to dealership. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ William Orlow
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Paul Gurzell
    Outside of taking 2 hours for an oil change, RHCJ is worth the wait... Gr8 Price & Thorough inspection of my car. ???? | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ David Ireland
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ron
    The personnel at the dealership were friendly and courteous. The dealership was clean and had simple refreshments while waiting for my vehicle. | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ mhoch01
    This dealership is always clean and friendly. They also have the best coffee machine in their waiting area. | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alan Laity
    Great dealership family friendly they really care | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Ray
    Body shop does fantastic work and communicates very well through the process. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Nitin Shah
    Excellent service | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Brian Pesola
    My first time at their dealership. I just bought a used Jeep so getting it serviced to make sure there were no things I missed. Did a great job. Thorough and really friendly. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Tang
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Tara Bellingar
    Steve Rankel is an excellent Service Professional. I appreciate his guidance and honesty during my appointments. He recommends what is needed and understands if you need to space things out for budgeting. I have had good experiences at Rochester Hills Chrysler Jeep Dodge. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Richard Easton
    Great experience from beginning to end!! Mike and Lincoln were helpful and really went above and beyond!! I will definitely get my vehicles here again!!! | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Frank Cardimen
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Nikki Scoops
    Ivan Gjokaj was great! He made the transition into a new Jeep Grand Cherokee for our family so easy. It seemed like I’ve known him forever the way he was so personable! The showroom was clean and the admin greeted me pleasantly when arriving | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Jermaine Johnson
    Great service, friendly reps and they are very responsive. I travel past multiple dealers to go to them. Highly recommended! | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Paul Munday
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie N
    Friendly, determined & patient! Couldn’t ask for a better dealership than this! Everyone, from the greeter at the front desk to all the people behind the scenes including the Body Shop too! They ALL go above & beyond to make sure I was happy. Trust is key & they can be trusted. I’m satisfied with how my experience went with this plac | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Paula Radtke
    | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ James Z
    Service department here is a JOKE. My car sat in here for a month until they told me it wasn’t covered under warranty and then tried to stick me with a surprise $1500 rental bill. Service associate Brad was at a loss for words when I asked for an explanation. The service “manager”John wasn’t just rude but also confrontational as he b | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Boguth
    Service was excellent and exceeded my expectations! I’m sorry I don’t remember the young adult that helped me out but he was fabulous. Very polite. Thanks for the car wash and quick vacuum job-that too will make me come back soon! | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Tim Spink
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Angelena Riggs
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ tim Q
    They were awesome there. They fixed what was wrong and quick! Always called and asked if it was ok to take care of any issues the car had. Couldn’t ask for any better service. Will definitely be my go to when I need it | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Chirco
    Great customer service with the guys in express lane! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Ravae Wilson
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ michela dicicco
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Ramesh Bolleddu
    I am very happy.! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ neam.john
    I have purchased my last 3 vehicles here and always have a great sales experience. | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ wjperegon
    Made an appointment for oil change. They did the work and finished promptly. Prince on their computer was $44.28. Service area attendant ask me to sign on a computer and told me price would be $55.00. I refused and asked for a $10 coupon so price would match price stated in their system. They granted my request. | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ nicolas morel
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Smith
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Debbie Cross
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Craig Mervar
    No issues. Quick same day service for battery replacement. Brad in service was awesome!! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ carol RENESKI
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Luong Tran
    Service is excellent and timely done. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ C J
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Gus Attisha
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Maria R
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Cody Winer
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ niki mcgraw
    Great service and Brad was a tremendous help!! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ eneida.alla
    Always have the best deals !! Always a pleasure to do business with quick easy and professional | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dean Zelenak
    Clean friendly and organized. Oil changes used to be a hour or less, they need to get back to that time frame! | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ john marden
    Lots of funky funk goin on there, | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ jack.clarke
    Service was excellent - the advisor (Brad Seeloff) was outstanding. I intend to leave my next vehicle at this dealership. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Regina Milton
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ B B.
    I purchased a 24 Dodge Hornet GT on September 22nd. September 23rd I called my salesperson Nick to inform him I found flaws in the paint (discoloration) as well as an outward dent and I wanted to know why the wireless phone charger didn't work nor the automatic lift gate. I was told he'd get back with me after playing phone tag and | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ SUNG HWA KANG
    Good and nice experience to get service. Thank you. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Michael Ford
    I serviced my car for the first time by Rochester Jeep and received excellent care. I had some questions/concerns about my vehicle and it was addressed Carol in a friendly and profession manner. I will definitely use this dealership for any future needs. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Katarina Barbara
    I've received the help I needed in very professional way, thank you! | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Carolyn Kirk
    I had to bring my car in for service. Brad was my rep. He was kind and attentive and fantastic at explaining things. He listened to my concerns and was great with answering my questions. It was a very pleasant experience! | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Greg Jacobs
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Kodi Pierce-Spencer
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Pinkie
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Terri Goniwiecha
    The service was friendly & professional. The job was finished quicker than time quoted. | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Hana Lulgjuraj
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Donald Vesey
    Great staff and nice to work with. | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Edward Shaw
    I have been dealing with this company for many years and I have never had any negative issues. The staff is friendly and polite. They make sure that You get the vehicle that you will like. They go above and beyond in all departs. Update; Just got a new vehicle and again they went above and beyond. I tried other dealerships and they | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Kim Prater
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Shirley King
    In the 20 plus years I have done business with Rochester Hills Chrysler I have been very satisfied; otherwise why the longevity? | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Nick Seraphinoff
    Poor communication, follow up and integrity. When my wife went to pick our car up in service they kept her waiting over 45 minutes because they couldn’t find the key fob. The only reason she found out there was a problem is when she went and asked why it was taking so long! And this was her second attempt to pick the vehicle up. A | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Sean Birmingham
    Chris C was very helpful and a great representative of the dealership. Would recommend for friends. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Docjmac60
    Excellent service on my Jeep Cherokee for 10,000 miles checkup. They even washed it | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsopko7784
    Fast and efficient, very polite it was just a pleasant experience all an around. Thank you | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Tanner
    Our Jeep was taken in to the service department on Monday 10/2/23 we had the auto in before because Tom noticed the oil on the oil filter compartment and knew that was not good. They said at that time the problem was crank shaft seal and they said they repaired it. After a couple of days he noticed the oil again on the oil filt | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ kevin Inman
    Excellent Service | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Carlin
    Excellent service, courteous people, top notch in everything. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Laurie Torongo
    Friendly staff, clean environment, quick service and delicious coffee too :) | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Brian Thomas
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Braun
    friendly and helpful staff | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Shirley Keen
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ John Forsell
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Head
    Good quick service but pricing is out of this world for used car service. Quoted me $1200+ for pads and rotors on a 2008 ram. They explained there was almost $700 in shop materials and taxes? Yikes, took it down the street and got it all done for $500 all Mopar parts. Such a bummer. All nice people though. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Jeni M
    I was very disappointed with the service at Rochester Hills Jeep. I dropped my car off on Monday morning at the appointment time and received no updates for 2 days, then called daily for updates daily to find out they didn't even look at it until Friday morning. Five days that I had to pay for a rental when my warranty only covered | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Wisler
    UPDATE - Recently brought my Jeep in for a software update to the radio or headunit - the car sat all day, no work was done and then they failed to call me about it. If I hadn’t called later in the day, I wouldn’t have had a car to drive the next day to go to work. The service dept was closed so a bunch of other people had to try t | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Mary Campbell
    Fantastic. Brad is a keeper. Explained in detail the shoulds and said he would call us after the diagnosis. Clean and neat and efficient dealership. Thanks | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ V3N0M Gaming
    Horrible customer service the women I talked to were downright disrespectful and provided me 0 help in getting the service history for my car which may I remind you is my right to information by law! If it weren't for the helpful guy I talked to after talking to 3 different people, I would've made a Consumer Automotive Complaint to B | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ joel carrier
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Jeramie Childers
    Do not use this dealership if you want any level of customer service. I originally leased a Jeep Grand Cherokee and had every intention of leasing a new one upon my lease end. The process started out promising when the dealership proactively reached out to me to bring in my vehicle for an appraisal 4 months ahead of my lease end to d | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ George Sheardown
    | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ fadia sawaf
    I highly recommend Rochester Hills Chrysler Jeep Dodge Ram, every time I leave there, I’m very satisfied. The entire staff is wonderful, friendly, and go the extra mile to take care of you. I’ve been there for every vehicle and will definitely be going again! The only place to truly make me feel like family. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Karen Stylianou
    We needed a repair on our Dodge Journey. Ed in the body shop was very helpful, pleasant and professional. Estimate and work was done very quickly! Thanks, Ed! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Anke McAllister
    | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Johnnie Taylor
    You will be very pleased with the service and with the family of hard work sales team assisting you with professional knowledge that afro-americans deserve as consumers | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Ra4rest
    We had brought our car to another dealer prior to a long towing trip to fix an engine misfire. The other dealer kept our car 3 days and I was told they couldn’t get to our car because some techs quit. This left us in a bind with a car with engine issues 2 days before our trip. We then called Rochester Hills Chrysler Jeep and the serv | Read Full Review
    9/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ John Carlesimo
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Duchess Finao
    Very disappointed | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Sara
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Rana Zuhair
    I got my car back in April and Alex was my sales person he was incredibly patient with me during the entire car-buying process. No question was too silly, and he took the time to explain everything in a way that was easy to understand. Alex was always there to help, whether it was in person or through quick replies to my messages. He | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert Will
    Good service, prepped us for an unexpected trip which was greatly appreciated | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Wood
    My experience with the Service Dept was great from start to finish. They were very efficient and kept me informed along the way. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Vivian Hermiz
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Victoria Dzyubenko
    Great customer service! Helpful and kind | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert O
    Had a great experience.highly recommend both sales and service | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jim McClelland
    Repairs were done right, in a timely manner. Good communication and friendly service | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ L. Smalls (Lamall)
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Boes
    Purchasing cars here great… service. Not so much. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Lesperance
    Everyone very friendly and it only took about 45 minutes this time. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ bill mattingly
    Service staff was great. Tre was extremely helpful. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ mike
    Great Service Dept | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ DJuan Jones
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Jamie hurlburt
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Dion Konarski
    Very organized with excellent service. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Loper
    I ended up here for professional reasons and not to purchase a vehicle. The inside is so beautiful and the staff was very friendly. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Ermir Vila
    Steve is a great agent. Always answers phone. Great service great dealer | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ B Anness
    Quick and easy process for an oil change on my lunch hour. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Scott Downey
    Very friendly and accommodating, they made the process very easy for me. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ bruce allan
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Dana Olson
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Mbelesky
    Just picked up my Jeep from service. Brought it home, engine making so much noise I have to have it towed back to dealership. Unbelievable. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Keti.angel35
    Easy to schedule appointment, fast and quality work, with nice and pleasant shuttle from and to service location | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark Mc
    Top notch dealership. I’ve been dealing with Mike Akrawi for years. Good, honest salesman. He has always done his best to get me a good deal and in the seat of a car I’ll enjoy. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Bruce Baumbach
    Service meet expections and timetable | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly D
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Aggie Fisk Paradise Realty II
    Excellent service | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Doug Ludwig
    Parts were available at dealership and vehicle repaired same day. Very professional and friendly. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ MARK Welicki
    Friendly and clean, informative signs much nicer than sterling heights chrysler. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Brandi Liebisch
    Vince is great to work with! | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Robinson
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Marc Greenlee
    Couldn't have been nicer | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ David Thornton
    | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Sal Kasha
    | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Scott Eschelbach
    Nothing but great things to say about the team over at Rochester CDJR. Speedy service, courteous staff!!! I have been a customer of another Oakland County CDJR dealer for over 20 years and never received such good service. I’m just glad I switched over ! | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Richard Pratt
    GREAT customer service | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ jneussendorfer
    Everyone was very helpful. Kayla was a great salesperson. Matt was very helpful. Best dealer around. | Read Full Review
    9/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark Michel
    Good communication | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Dave Hamlett
    The staff was friendly courteous and professional and I was in and out in a timely manner | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Dickenson
    Service was completed more quickly than expected, and everything was fine. | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Mitch Clauw
    Fast and polite and nice areas to wait and catch up on emails etc | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Jusco
    Easy w To work with, very professional. Steve in service is great to work with. | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Randy A
    Best dealership around. Very transparent and friendly. Great selection of cars and the staff is very knowledgeable. The coffee is also top notch! | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Rosemary Bostick Johnson
    Was an amazing experience with everyone involved. Very efficient and polite. I was amazed!!! | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Dr JB
    I always have a great experience at Rochester Hills Chrysler Jeep! My oil change and tire rotation was done faster than expected and the staff was super friendly! Highly recommend this dealership for service!! | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Deda
    | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Alex Sanislo
    Great dealership to have gotten my next lease on a RAM. Tim Pazdziora was my salesperson and he made the whole process of trading in and re-leasing my Ram truck seem so easy and stress free. Very knowledgeable staff here! Thanks again! I love my 2023 Ram 1500 Laramie! | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Remo Soave
    | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Paul Menard
    In for an oil change and tire rotation | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Carrie Hepner
    Thank you Rochester Hills Jeep for an amazing sales experience! Mike, Jake and Alex are responsive, thorough and very trustworthy! Thank you again! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Erica Smith
    I brought my car in a few months ago because it slowed down and wouldnt start back up while driving. I got it towed to the dealership and was told I needed a starter and a battery. A few months later I had the same problem with it slowing down while driving and wouldn't start back up. I get it towed back and was told I needed gas. I | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Reggie Braswell
    Ed in the body shop is doing an awesome job. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Gary Lee
    Excellent service ! Very well pleased | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Monica Lewis
    Love my vehicle and our sales team was great! Thank you Rochester Hills Chrysler Jeep Dodge Ram! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ pritish khale
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Johnson
    Top notch service and A+ staff | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Rajath Cariappa
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Melanie Mazzola
    Excellent customer service. Quick oil change and tire rotation - no appointment needed. Highly recommend! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Angela Sabbagh
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Michael McLean
    I had a problem with my 2018 Chrysler 300 with losing all the oil and overheating. I had to have the car towed to the nearer dealership. They said they couldn't get to it for a few days. They got it in the next day and told me what was wrong. The next day it was completed. Really surprised me with service I received. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Wolcott Road
    My vehicle is in for service A still, after a steering control arm broke inextricably? That should never happen - most likely a defective part with porosity? The focus isn’t on getting my car back to me ASAP, as a customer I’m lost between the dealership & Chrysler. They fight over responsibility and my lease car is still sitting at | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Allen
    Fast/Efficient/Professional/quality work that is always consistent!! | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Alexandra Beger
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Redovian
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Antovski
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Mike Bahoura
    Mike Akrawi and the rest of the team were great to work with! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Richard MacDonald
    Fabulous experience, Vince was extremely helpful and knowledgeable. Made me feel part of the family. The dealership is first class, modern and comfortable. I met the owner who to us very customer focused and made me feel at home. I searched across the county looking for my car and dealt with several dealers; none in the same level | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Jenn Fahnestock
    Bill in service was very helpful and went above and beyond to help us. He worked quickly to get us back in the road. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ CORTNEY DIMITRIE
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Hugh Hef
    Convenient Location The Work I Needed Done Took No Time And They Got Me Right Back On The Road. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Mie Yokoyama
    courteous explanation and timely status updates. thank you very much for your professionalism. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Robin Alexander
    Always get great service. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Emil S.
    My experience was a good one. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ jose Hamameh
    Excellent service by Brad. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Haifa Nagi
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Sirena Arnaout
    Absolutely one of the best dealerships I’ve gone to. Mike A. And his team are phenomenal. Being a woman walking into a dealership, I’ve had my share of experiences. Mike was patient, kind, never tried to exceed my range for payment and got me into my Jeep, from walk in through signing, in just a couple hours with no prior visits. The | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ ralphreseigh
    Service people were polite and efficient. Took the discount coupon with no problem but coupon was for $39.95 but I was charged $40. They ow me a nickel. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Deanp586
    Always fast, curtious, and friendly. I have been getting my vehicles serviced here for years without issue. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ ERENCHER77
    I just had an oil change and my cabin filter replaced. The staff got me checked in quickly and I waited while service was performed. Everything was quick and painless. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Freeman. fenny
    Mopar warranty does not cover for batteries for start and stop, as much as you pay for the warranty and the cost of the batteries its is unfair. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Jackie Bracken
    Had a great experience in the service area. Friendly, helpful. | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Koziol
    My AC stopped working again after they fixed it just one year prior. After being without a car for 9 days with no rental available I was told it was fixed. It worked for just 3 days and stopped working again. I had the same exact experience the first time it stopped a year ago as well. Both times happening right before a trip so not | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Gene Valdez
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Nagy
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ TheMst407
    Great customer service! Best experience I’ve had leasing a car! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Huynh
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Eric Paternoster
    Top notch inventory with top notch sales staff! Thank you Rhonda & David! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Li Chen
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Kari Williams
    Our service advisor, Pierce, kept us up to date on all aspects of our axel replacement. The service department was friendly, prompt and returned my Jeep in great condition. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ jamar jackson
    Went in to fix an issue and left with more issues. With no call back | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ neil levins
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Joans
    Great service | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Katie Francek
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Mike Vick
    Such an amazing dealer and even better Service department. They throughly communicated the whole process, kept in touch with updates. It really made the experience exceptional. I highly recommend and will be using this dealer and Service department again in the future! | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Clifford Edwards
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Marlaina karoumi
    Micheal was very helpful and found me a really good car to lease and reached my expectations | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Ariola Gojcaj
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Claire Lynch
    Always so helpful, supportive and easy to work with! Can’t recommend enough. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Carolini Hianke
    Here is a really good recommendation! What an outstanding Seller! I’m here to recommend Vince Kuzak from Rochester Hills Chrysler Jeep Dodge dealership to whoever is about to lease/ buy a car! He is really good and goes above and beyond to attend all our expectations (I have to say that I have high expectations ??)!! I told him abou | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Mark Lindeman
    All services high quality - appointment setting - confirmation - service work and interaction with service advisor. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ chook12884
    Quick and professional | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Michael Dertouzos
    Quality, courteous, efficient. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Chirstos Kokalas
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ LOis LAmparski
    Very efficient service rep and enjoyable waiting area. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Michael K
    Very happy about service, good job and timely | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Steve Verkest
    Al Laity and his crew always take great care of me when I bring my vehicle in for service. Last visit was for a recall and they had my loaner waiting for me when I arrived. The GM even stopped by to spot check my loaner for cleanliness before I left. Nice touch. Repair only took one business day! | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Keda Lewis
    Steve and the entire crew took care of me! I have zero complaints. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ James. Velic
    Fast, polite. They went over all of the details pertaining to all of the checks they made on my car | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ hani basheer
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Alex T
    I had some recall work done to my truck. Both Carol Z and Pierce A where extremely helpful throughout the whole process. They took care of me with a loaner vehicle and got my truck done in a timely manner. Very professional with excellent customer service. Thank you!!! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Andy Tran
    Bought a certified preowned vehicle from out of town and tried to negotiate a bit. They didn’t come off the price at all but we respected that and purchased the vehicle anyways. Throughout the whole process they acted as if they were doing us a favor and that we owed them. Asked for a spare tire that was missing and they responded li | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Phil Z
    Easy in and out oil service. Was done earlier than their estimated time | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Kristin Matsumoto
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Cherie Reynolds
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Jandar Kanouna
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Terri Savage
    Great service | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Eva Hotka
    Service Agent processed my service needs quickly and contacted me when the service was completed. Very expeditious and courteous. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Chela Marks
    Excellent costumer service Well satisfied | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Quentin Cetnar
    Pierce in the service department is the man. Super friendly and helpful | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Leppert
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Perkins
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Pastor Jim Bailey
    I have had my Pacifica in for an inspection that came back with no problems and only had to wait an hour. A month later I took my dodge Ram in for the same inspection, and I had a good idea of what was wrong with it which word dirty filters and that’s the only problem they came back with so I felt that they were definitely on the up | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Gurdev Singh
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Allen Baker
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Maha Talya
    Had a very easy experience booking my appointment!! Once I got there I had the opportunity to work with carol in service she was so helpful and professional in checking me in and giving me an accurate timeline of how long it will take my vehicle to get repaired! Everyone was very friendly and nice!! | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Mellon
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ john
    Nick is a first class honest man that is very helpful! Thank you for employing him. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ M O
    Great service from Gary Sizemore | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Ferman Chavez
    I took my car in to get the AC recharged. I was very unhappy with the service I received. I was told that the car would be ready by the end of the day and it wasn’t. I was told that the AC could not be recharged because the compressor was clogged and had to be replaced ($1,500.00). I decided not to have the service done. When I got m | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Alex T
    I've been trying to get recall work on my truck done for over a year. Every time I call, they tell me they'll call me when my parts are in, that never happened. Finally I get a response, I drop my truck off for 3 days to find out my parts where never there. The 3 days of not having my truck cost me money. I had to do a follow up call | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Lukasik
    Pearce in Rochester Jeep service department was amazing!!! Polite. Professional. Knowledgeable. Just all around super nice guy. Needed to order the part and Pearce called me as soon as part arrived! Definitely will be back as needed. | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Gilberto Carrillo
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Chris Orlik
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Shahed Rakib
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ DANIEL GINES
    Honestly love they are open weekends. The maintenance team there is always polite. They have plenty of seating and offer coffee and water if you decide to wait for your vehicle. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Beth Lipka
    I love this dealership. Feel like family. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Rose Marie MK
    Thank you to Pierce Aman for the pleasant, helpful and professional service we received. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ ANTHONI MENDOZA SALGUERO
    Excellent service the staff is very friendly and efficient in their work and you do not wait a long time EXCELLENT service | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ W Cook
    The dealer finished a recall repair, oil change and tire rotation in a timely manner. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Victoria Michalak
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Czarnik721
    Always pleasant and courteous at RHCP. They are punctual on call backs and I believe, have my best interests at heart. Nothing but good things to say. Been coming here for years and will continue. | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Andrew Clark
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Anna Noble
    High labor cost. No loaner cars while spending over 1000.00 on work being done on your vehicle. We have been coming here for service on our vehicle. we are going to choose a different Chrysler in the future that offers loaner vehicles. Representative was professional and kept us informed. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Richard Baron
    I took my wifes' ( Denise) Journey in for an oil change and tire rotation. They performed an inspection. Said the engine and cabin air filters were in the yellow and need replacing soon. I just replaced them, drove to work in the morning and straight to the dealership from work. 70 miles tops. Either you're paying a worker who says | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Rob DeRosa
    Perfect all the way around Steve Rankel is the best service person ever, and Lincoln Phillips runs a great dealership | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Fadi Philp
    | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ jfcichy
    Excellent mechanical work completed. I will make sure I get my next vehicle from this dealership. | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brent Ferree
    Fast repair,was kept updated on progress. Well worth taking my truck to them... | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Dia Smith
    My sales staff Kayla and Nick were awesome. Got my deal done in 1 day. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ ???? ??????
    | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Robert Rankel
    Work is always done correctly and completed in a timely manner. The service rep always listens to my concern. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Tenisa Numan
    It is a very nice and friendly place been coming here for years now. But today my truck was over heating and I could not understand why would a 2020 Durango would be doing this on top of I just got an oils change a week ago and the paper saying everything looks good and all my fluids was roped off which was a lie my coolant bottle wa | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ dana daley
    | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Seals
    Best customer service, fast and friendly ?? | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Les D
    Easy purchase | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Ashton
    Went through service spoke to Caroline. She helped me throughout the whole process and got me out quick. Thank u so much for the outstanding work. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo De La Mora
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Fin
    Dave in the sales area was kind and very helpful. I was struggling with getting my jeep soft top back on and had gone to 2 dealerships before this one. No one would even come out and take a look at it. Dave came right up asked how he could help and put the top back on in less the 10 minutes. Thanks again! | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Kravick
    I made an appointment for a recall on my car. Kept my car for a week with no update on the service. Once I called they stated that they haven’t even looked at my car and wasn’t sure when it would be serviced. What is the purpose of making an appointment for it to just sit in the lot for a week? I will never take my car back to this d | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Johnson
    Great service and sales! | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ J Kott
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Chloe Cassani
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Tim Russell
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Adam Paton
    Zac was excellent. Highly recommend you go see him in the used car department. Got exactly what I wanted. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sun
    The services provided by the dealership and sales representative are very efficient, ethical and professional. I will definitely recommend this dealership to others. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Sandesh S
    | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Abby Hajduk
    Kyle in the service isle is amazing!! | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Philecia Benman
    Thank you for replacing my windshield in such a timely fashion. Also I really appreciate the loaner car so that I wouldn’t go without a vehicle while my car was being repaired! I appreciate everyone’s help at Rochester Hills Chrysler Jeep Dodge! | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Rita Peterson
    Done timely | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ catherine hartnett
    | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Gina Zaki
    | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Gunnar Schlinke
    Fast and good, price is on the top end | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ LJ
    Not a good experience, but since I keep getting messages to leave a review, say no more: very slow. A week before I could get a tech to look at the car. Then no parts in stock. No loaners. No rentals with any of their partners. If I did not HAVE to go to this dealership because of the nature of the issue, I most certainly would not h | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Renee Elliott
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Mike DelRose
    Great service. | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Gerard Labut
    Kudos to Tralene and the body shop team for restoring the front end of my 2015 Ram Sport after hitting a deer. I was kept informed on progress, and impressed by Tralene locating hard to find replacement headlights. I am new to Rochester and will be returning for all my future service. Thanks for making my truck look like new! | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Ben Wright
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Kaitlin Shea
    Super professional, great experience! | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Lindsay Okray
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Agent
    Excellent service, Excellent communication. Pierce on the service team was very helpful. Would recommend for service! | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alex K
    Unfortunately they sell service plans and they don't stand behind them. I hit a pot hole and went to a discount tire store that happened to be 200 feet away from incident. I had to replace two of my tires and paid out of pocket 325 dollars so i can get back on the road. I was told to turn in receipt at the dealership to get reimbur | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Keith C
    | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Shirley Patterson
    Had an appointment on a Monday. They never looked at the vehicle until Thursday and I did not get my vehicle back until Friday. I had to rent a vehicle the entire time. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ David Hannert
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Fabrizio Di Noto
    Great service Quick, and professional | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Selena Saffo
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ John Christy
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Mike Connolly
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Gjergj Djelaj
    I have been dealing with Ivan Gjokaj for a decade now and wouldn’t want anyone else. He does his very best and more to help meet your needs! I recommend him to everyone and they are nothing but grateful that I did. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ dbarberi
    Dave Scott in sales did a great job for us. Service department has always delivered quality work in a timely manner. | Read Full Review
    6/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ NPA
    Very friendly and courteous, follows up on repair information, status, etc. Bob was great and very professional, reached out to me every step of the process. Thank you | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Hannon
    Nice people | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Wrgivens
    The work performed by this dealer was done in a timely manner and the work was excellent. The staff were courteous and very professional. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ James Mansour
    | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Rosanne Wiland
    Rochester Hills dealership is very professional, helpful and a pleasure to deal with! Thanks for the great service. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ John Hess
    Got me in and out super quick for a walk in oil change. Thanks so much | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Michael Morris
    We take all our cars to Rochester Hills for service. Al the Service manager runs an exceptional service department and all personnel are professional, knowledgeable and friendly! Recently, traded in my Pacifica for a RAM truck. Nick in sales was great taking care of my needs and wants. Leasing was fast and everything was accomplished | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Len Cusenza
    Great friendly environment, work was preformed as promised with a complementary car ?? wash to boot ??. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Nita
    My first time at Rochester Hills Chrysler Jeep and I am a huge fan! This is MY favorite place to take my Jeep for service. I have closer dealers but I’ll drive the extra miles to Rochester Hills. The staff is so friendly as well as knowledgeable. The customer service is outstanding. They worked with me to do what I could afford and l | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ as32b
    Very impressed with Steve who is caring about customers. Timely and professional services. Great communications. | Read Full Review
    6/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ madi d
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Brian Schiffman
    Our experience was a DISASTER - Brought truck in for slight oil leak in rear driver side axle. TRUCK/REAR AXLE was functioning perfectly fine when it was brought in for the slight oil leak. Truck ended up at the dealer for an entire month. I believe the Technician reassembled the axle improperly and the pinion gear was trashed before | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Ali Jarrahzadeh
    They were friendly, courteous and prompt. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Tim Baranowski
    Steve was great. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Mike Hauxwell
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Lauren
    went in to get something for my windshield and was offered a car wash! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Dwayne Habner
    I just had a great experience | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Jakub Molek
    | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Skylar Walle
    Got me in fast and easy and also told me about a previous recall to help me out and get it all done! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Alex Jones
    | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Keith Johnson
    Quick, efficient and effortless. Minimal wait time | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Raymond Matiyow
    Would rate this 0 stars if possible. Went to have my Jeep seals fixed on my roof. Dropped my car off on a Tuesday, had to call on Friday to get it back. No one answered any phone calls or voicemails. They kept my car all weekend. They ordered my seals to fix. They never called me when they came in. 6 weeks later I had to call them to | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Gilvan Silva
    The sales person was very helpful and willing to help me with this new aquisition, negociation went very smooth and transparent with realistic figures presentated since the first meeting. The vehicle is very capable and efficient, therefore it drives comfortably with safety confidence with impressive 40+ mpg combined. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ John Jungeberg
    Very quick service with no surprises. Team was professional and even vacuumed out vehicle when the car wash was down. 10/10! | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Michael Malone
    It was very easy to get into Rochester Hills Chrysler Jeep. No appointment was necessary for the work I wanted performed. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Sam Daya
    | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ paul lezanic
    Great staff and service. Dealership is well laid out, clean and staff is professional. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Rikibari X
    | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Heather Twigg
    Took my car there for service after an accident, took them 3 months to repair it. The lady I was dealing with was not very friendly nor helpful. Never dealing with this dealership again! | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ William Korompay
    Very good experience. Friendly, helpful people! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Yvonne Tipton
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Truitt Angeline
    Totally satisfied with the service from Pierce! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Kocsis
    Lost my extra Key Fob. They were able to handle it promptly while I waited in the lobby. My only regret is the cost but losing it was my fault. Everyone was pleasant. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Jon Oslund
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Wisler
    I’d give 5 stars because they did get our repair completed, but it’s their appt system that’s so odd. You make an appt for the car to just be written up, not worked on. Then it sits until they have someone to do the repair. Ours sat for 4 days! This seems ridiculous, but that’s how they do it. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Yuriy K
    Steve promised me that they would work on my car as soon as i drop it off. 6 days later and after me calling every day he finally game me the quote. The quote was ridiculous! He wanted to replace parts that i knew did not need to be replaced. Took my car somewhere else and repaired it for a third of the price. Dishonest and horrible | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Leonardo Morales Gomez
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Kendra Delaney
    Just had my vehicle in for warranty work. Great job! We've been using this dealership for years! Great staff. John I. was fun to deal with-overall great experience. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Don Marriott
    This dealer service was excellent! Software flash for a recall was done within an hour. No issues! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Teresa Shuwayhat
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Soma Haque
    Service has been excellent ! They are proactive dealership. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Luis EValdez
    On time and fast service. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Lindy Brodeur
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Lynn Chutorash
    John was awesome. Great to deal with. Put up with all my anxiety! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ fstr-thanu Kempf
    Honest and upfront with all custom order expenses and expectations | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Cynthia Flattery
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Katie Gilbert
    Fast & friendly service department | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Marlon Santos
    Fast service and always professional.. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Ridella
    Successfully identified and corrected unusual engine noise (replaced alternator) under warranty. Also performed tune-up and injector cleaning at a good price. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Robert Gallacher
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ K A Barracokim
    There is a “gem” employee in the Body Shop whose name is Ed and he is fabulous! I came without an appointment, near the end of the day, and he and his team were able to solve my serious issue within 30 minutes! I was thrilled and I would highly recommend the team in the bony shop! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Ray Skierski
    My first experience at RHCJ was very comforting, from the friendly and knowledgeable staff. The follow up on my vehicle progress was great. I will definitely be back again. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ David Michael Audio
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Katie Krantz
    This place is…different. I overheard a manager yelling at an employee while I waited for my cars oil change. I had a long wait last time but they are improving on wait times. Employees are always very kind and helpful. Location is very beautiful. The best part about this dealership is John Boden, the shop manager. Very kind, respectf | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Nadjarian
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Mary Lou Munger
    It great all questions were answered had no problem. Everything went great. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ David E
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Paul Buscemi
    I left my garage door opener in my lease car I called and they had it in the service section with my name on it when I came in to get it. Everyone I came in contact with was very helpful and nice | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ David Van Belois
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Bob Stimetz
    Quick, prompt replacement of all 4 tires. Shuttle drove me home and picked me up when work was complete as I lived close by. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ William Drake
    Staff was very helpful and courteous. The repair work was done well and fairly quickly. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Galasso
    Great communication with body shop. Kept me updated with progress of work on my vehicle which was great because I had a rental. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ stonerspeeder16
    A1 service, timely and mindful of updates. The tech, Chris, was very informative of what maintenance I should do next and what upgrades are a possibility. Definitely coming back for more work. Keep it up! | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Steve Matthes
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ margaret solomon
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Fazio
    Great communication, professionalism and friendliness from my Service Advisor Steve Rankin made for a pleasant experience. The service issue was resolved satisfactorily and in a reasonable timeframe. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Quigley
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Jalina Salas
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Brian Zientarski
    Great service, very friendly place! | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Alan Laity
    Fantastic service very polite | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike S
    Good friendly people and nice to work with. Keep up the good work. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Mrs. T. Hill
    Very friendly staff, clean waiting room and great time management. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Darryl Reaume
    I did a good job on the oil change. I just took a long time | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Herz
    Why were my recalls not addressed or fixed automatically when I brought my truck in for an oil change? I’m not making a separate appointment to do that. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Fadi Jallo
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ tarmbruster36
    Once again disappointed that the fluid "top off" never happened as a part of the oil change. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Kleinhans
    Service team was great! Sales team told me that they don’t have time for me if I’m not ready to buy today. It’s literally your job as a sales person to make me want to buy a vehicle. Otherwise I can just shop online…maybe business is just so good that they didn’t need mine. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Mikayla Ostrovskiy
    Watch where you park in their parking lot. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Cody Kopka
    remember that time you had a kid with no license working for you and he killed another employee driving and because of michigan law you couldn't be held liable so the owner of the vehicle had to pay? i do. i wouldn’t buy a car here if you are the last dealership on Earth | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Adam Palma
    Great place to get service done. | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Alyssa McIntyre
    Our experience has been HORRIBLE. We Took one of our 2017 Jeep's in for a simple taillight repair and they charged us for a brake inspection that they NEVER did and that we did not authorize! And to make matters worse they told us the rear brakes were bad, but the front brakes were good, and when a friend of the family did the brakes | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ John Thom
    This Dealership has the worst customer service. They seem to always find a excuse to not fix our expensive vehicles. Head Management is very difficult to reach. Vehicles are always priced higher. My mistake was taking the convenience route of being closer to my home. I'm currently Suburban of Troy getting more done in an hour than I | Read Full Review
    5/1/2023 12:00:00 AM | Google
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