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Parkway Dodge Chrysler Jeep

Parkway Dodge Chrysler Jeep

★★★★★(151)read reviews
21560 Hall Rd, Clinton Township, MI 48038
(586) 630-5259 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 08:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 08:00 pmFri: 07:00 am - 06:00 pmSat: ClosedSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Parkway Dodge Chrysler Jeep

Parkway Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (586) 630-5259 today to schedule your next appointment.

Our technicians at Parkway Dodge Chrysler Jeep are ready to help you!
Business Link Logo

Parkway Dodge Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Parkway Dodge Chrysler Jeep today at (586) 630-5259 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Frank Accavitti Jr.
    Having your Automobile Serviced is never a great feeling. David and the Service staff make it far more toleratable. Friendly Honest and Accommodating. When I need Service this is where I am heading | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Twitch_ k7
    After all the other experiences I have had with other salesman over the years Steve B was easily thee most fun and enjoyable experience I have had. Aside from all the seriousness he even made it fun by flipping a coin for the deal I had gotten, granted I lost the coin toss lol it just made the deal feel like more of a game than a ove | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Fasthellcat
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Barry Dickson
    Great people great service | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Jason Howland
    i am a customer and this dealership is one of the owrst places I've ever been to my life. First, I was in the parking lot in the rain, wanting to look at the truck I eventually bought (no one else had it), and nobody was paying any attention to me because I was in work clothes I assume. I called to ask if I could look at the truck, a | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ S Sa
    They are not helpful at all. Customer service ?? | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ raggyrose2
    Dishonest and over charged on battery for my 2019 Journey. Kept me there all day saying it would take a long time to diagnose the vehicle. My Journey is 5 model years old, but I have had it just over 4 years. I'm from Auburn Hills and bought this vehicle end of January 2020. They had limited inventory and oddly enough mostly Journeys | Read Full Review
    4/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amina Nassar
    Christian C found the car I wanted within minutes, sent me photos as I was not in the area, and accommodate my schedule for me to pick up my new Jeep. Highly recommend working with hm. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Garrett Stout
    HUGE thanks to Eugene (Gene), Matt, Scott and the rest of the Parkway team for helping my wife and I get into our new (to us) 2021 Ram 1500! Having worked in the business myself, I’m sure we weren’t the easiest of customers (LOL) but Gene and company were extremely kind, transparent and willing to work with us. Thank you Parkway for | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Melville1936
    Turned my lease in a month early. Vehicle was in perfect condition, miles were 20,000 under the limit and I still had to pay the final payment on my lease. Discovered that other dealerships pay off this final payment. Will never return to Parkway! | Read Full Review
    4/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ GD Schubring
    We would like to commend Doug (sales mngr.) with his knowledge of the products and system as well as his candor and personality in making our second experience there a great one. Hats off to Doug! Gary and Dorothy S | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Savage Encounter
    Receptionist Kayla is amazing very friendly and helpful. Salesman Demarco is very rude,disrespectful, and cocky do not work with him. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Justin Khalasawi
    Used to be a great company with great prices. Now they want Cadillac prices for Dodge neon quality. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ marcel miok
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Tanya Shavers
    Fast service, had me in and out | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ mary shamou
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Daryl DeRocco
    Parts department was in top of the game. Ordered a part and was delivered a day early. | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ gary butterworth
    I have used the parts department several times in the past and today the employee at the counter should not be dealing with customer's . He acted as if he was to busy to lift his head up from the computer and didn't want to help. Horrible customer service. And also not the only chrysler dealer in town. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Michael Maikoski
    | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Zarzycki
    | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Blake
    The few times that I've gone in for service for my 2020 Jeep Grand Cherokee, I've set it up with Katarina Jankowski, who's been nothing but polite and thorough when signing me in upon arrival. She knows her stuff when it comes to cars and doesn't try to oversell anything that isn't truly needed. Katarina makes you feel very welcomed | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Mitch Nelseoni
    I came here for service on my vehicle. They replaced my fuel pump as well as a few other things. From what they say, all parts have a 24 month warranty. However my fuel pump is failing JUST outside of that 24 month warranty. So they quoted me 6 hours of labor plus parts and diagnostic to fix it again. Which is about 1000 in total. I | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Move and Shake
    Service department said they don't have anyone that works on engines. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Rupert Galicia
    A few days I picked up a Dodge Durango RT, a specific spec I was looking for. Christian McPeek and Joe Giacona made it a fun and enjoyable car buying experience. They were always communicative and understanding. I highly recommend them. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Renee Fe
    Went in yesterday to inquire about leasing another car from here. Apparently rules have changed in the last 3 years that makes it a little harder to lease. Our sales guy was Thomas and he was terrible! He was rude in responding to questions. He barely had any answers, and discouraged us from even wanting to look into anything else, b | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Tammi Graber
    OMG!! The best service EVER!! My vehicle was repaired as promised!! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ riskrunner42
    ABSOLUTELY amazing service! Pauline, Dan and Justin made an awful situation not so awful! I highly recommend Parkway. Thank you! - J Michaels | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Will Campbell
    Great staff and great place to go! Christian Beardsley was very helpful and easy to work with. Rus was very helpful with helping me pick the right warranty for my truck. Everything went smooth and quick! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ W Zur (wzur)
    Update 2019: Dealt with Patrick Mosley on my new Trailhawk vehicle and couldn’t have been more satisfied. He goes above and beyond for his customers. Was referred to him by my neighbor who is also satisfied with his salesmanship. Always recognizes us when we’re there for oil changes and goes out of his way to come say hello! Great de | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Ethan Bly
    This is without a doubt the BEST dealership in Michigan! Both Brian Huck and Steve Breemeersch have gone above and beyond, we have bought a dodge from them and the process was seamless from purchasing to drop off and paperwork. We have also just leased a compass from them and was the same if not a better process. Steve took the ti | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Caleb Gibson
    They are bunch of scammers especially the trade in management the guy trade to low ball me on my trade but I caught on to the lies everyone offered 10-15k higher Christy is awesome the rest trash | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Sparks
    My recent car purchase from Parkway Chrysler left me deeply dissatisfied. From the initial visit to the completion of the sale, my experience was marred by several issues that, unfortunately, overshadowed what should have been an exciting milestone. To start, the dealership failed to fulfill basic expectations by neglecting to fill | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Margherita Pascucci
    Great place, would highly recommend | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Will Test
    I got better treatment here than the original dealership who sold me the car. After original dealership sold me the car it didn’t start 9 days later. I was going thru a nightmare dealing with them and I chose to deal with this dealership and one two three they solved my problem. One million percent I will be coming back here to deal | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Cinder
    Christian Carranza is amazing! One of the most smooth car buying processes I have ever had. Not once did I feel like I was being sold something I didn’t want. Christian was about finding the right car for me in my price point. One of the best things was I didn’t feel like I needed to shop around because I felt like he was giving me t | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ jcam 98
    So I'm ready to get my 4th new car from you guys in 4 years my current vehicle 2022 7000 miles broke down AGAIN and I'm told no rental is provided unless I have special coverage are u f...ing joking THATS A GREAT WAY TO TREAT A LOYAL CUSTOMER.. MAYBE TIME TO MOVE ON | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Spence
    We recently purchased a vehicle from Parkway. We worked with Brian S. He was very helpful! I would definitely recommend them for your next vehicle purchase | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Kalie Scanlan
    I was looking around for a car and Brian S was amazing in guiding me through the process | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Nina Ellis
    Brian S. was very helpful and professional! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Sikora
    Had a great experience, and awesome customer service from Christian Carranza. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Thomason
    Brian S was awesome. He helped me purchase a new car and was an awesome experience. Awesome guy! Highly recommend going to him for any car needs! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Rylan Huot
    keith huot is very professional. That’s the reason why i send my friends and family to him! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Meinke
    Keith Huot is always professional and knowledgeable of the vehicles he sell. I send all my friends and family to Keith. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Schuppe
    Brian S. did a wonderful job! Very helpful! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Dana Johnson
    Brian s was great highly recommend him 10/10 | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ edwin SAROKI
    I recently purchased a TRX from Christian Carranza, not only he gave me the best price but he went out his way to accommodate my schedule. The finance manager Austin was great, He took the time to explained the benefits of the extended warranty. I will recommend Parkway Chrysler to all my friends and family | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jack Miller
    Brian S was extremely helpful and kind! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Desiree Sedrowski
    I will always recommend ANYONE looking for a new/used car to go talk to Christian Beardsley here at parkway! 11/10 the best experience I’ve ever had purchasing a car in my whole life. I told him what I was looking for in a vehicle, and he found me that and more! He made it simple and made sure I understood exactly what I was signing | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Laura Wood
    I stopped in and Brian Sepetean was kind, helpful and answered all of my questions. I really appreciated his expertise and knowledge. I would highly recommend him to anyone looking to buy a car. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Borislav Palincas
    Alex was amazing helping us with the purchasing of a new Grand Cherokee vehicle. Highly recommend. Thank you Alex | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Cash BH
    Keith huot was very professional and had great amount of knowledge! Will definitely be coming back for my next purchase! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ liam cannon
    brian s was super helpful with getting me ready for my next car purchase! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Josh Zepey
    Christian was amazing! He made the car buying process smooth and hassle-free. His knowledge and professionalism were top-notch. I'd recommend him to anyone! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Rose Marie Skinner
    My experience with my first Jeep purchase was all that I hoped for and Christian was the right salesman for the whole process. Not only did he find me exactly what I was looking for, he was Professional, up front, knowledgeable and made everything go smoothly. I couldn't be happier with my purchase. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Couch potato
    Christian Beardsley just might be the best guy in Michigan to talk to if you want a car super nice and respectful I’m sure he’ll take care of you guys! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Rousseau
    Steve Rousseau has done an incredible job for my wife and I over the years! He is very professional and knows how to keep the process moving. Great Work! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mary Nelson
    Christian Beardsley was absolutely AMAZING. He helped us through our entire process, answering every question with patience! He encouraged us to test drive multiple cars until we found the right one. Honestly will be shopping with him from now on! Sending my family to him as well! Thank you Christian! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jaclyn Dietz
    Such a great place to go to when buying a car from Christian!! He was very friendly and super helpful with the entire process! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Tom Moceri
    My sale person, Christian Carranza is outstanding! He was a pleasure to deal with as always. I’ve purchased several vehicles from him. He always goes above and beyond to make sure that I get the right vehicle for me at the best price possible. Im very happy with my experience. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Diana Rousseau
    Steve Rousseau has always been kind and knowledgeable. He will do everything he can to make sure you are happy and get a good deal too! Call, ask for Steve you won't be sorry! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mackenzi Raines
    I recently decided to star looking for my first car as an adult; I really found Brian S. to be extremely helpful in my search for a new truck for the winter season. Not only was he kind with his selection he offered, but he was also more than willing to work with me as I looked. He was very compassionate and an excellent salesman and | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Comet Margiela
    Brian s. Was extremely helpful finding exactly What we were looking for if I’m in the market again I know who I’m going back too | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Marlene Adams
    I had a great encounter with a salesman named Brian Sepetean when my daughter and I were out car shopping for her he was very helpful my daughter was looking for a specific car in a certain color Brian was patient and not pushy or trying to sell us something we weren’t looking for he had the car in the color she wanted he walked us | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ kevin mcnally
    The service department is more than Happy to take your money. If your car does not show a code they cannot troubleshoot anything. But they will still charge you that $168. No. Thank you | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Bateman
    Just bought my 2021 jeep grand Cherokee from Christian Beardsley he was amazing and new exactly what I wanted, it fit all my wants and needs was super fast and super simple the jeep was clean and ready to go right after I got done with Matt with finance he was great over all was super happy about the full process again Christian was | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Leigha Nichter
    Had the best experience with Christy Schmidt in sales! Highly recommend her:) | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Eva Johansons
    It’s been 2 years and I still stand by my last review: Christy Schmidt is the kindest and most diligent and patient salesperson I've ever encountered. Really does all she can to track down exactly what you're looking for. Felt like I was talking to a friend instead of having a negotiation but still treated with the utmost professiona | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Schmidt
    Parkway is by far the best dealership! They will do whatever it takes to get into the car of your dreams. | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Roger Silvestro Builders Inc.
    Options are endless! Car and trucks galore. Thanks #Rogerthatlive | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ :Wayne Cober
    Everything went well there. Had to replace transmission valve body. Fair price for professional service. | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ M
    I recently brought my vehicle in to be serviced just to get ready for winter. They returned the vehicle to me with a leak. I have brought the vehicle back a few times for this leak. They keep telling me its bone dry, im sure when the service worker walked me to my car and saw the vehicle leaking some liquid he was embarrassed. Third | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Shawn
    I don’t understand how a Multi-Million dollar company doesn’t have enough people to answer phone calls or they just don’t feel like answering the phone. I’ve called the service department this morning and goes to a voicemail saying they’ll call you back and I’ve tried calling 2 more time later in the day and still goes right to a voi | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ jefferson c
    Very impressed with my experience in the body shop. Great service, got my car done quickly, and the workmanship and attention to detail is remarkable. I tried to find something that was not right, I got nothing. My car looks fabulous, thanks to everyone it really seemed to me that they cared about the customer experience. 2018 Do | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Marie Paonessa
    My son purchased a vehicle from Parkway a few years ago. He had a great experience with them so they were one of the dealerships I browsed online. Found a few vehicles I liked and decided to put in an application. My credit isn't the best, but they worked with me and got an approval for my husband. Rachel Collier, I can't say enough | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Amber Stevenson
    An awful dealership, so unprofessional! When I brought up the fact that there is a safety issue they couldn't care less. They just want more money on a car im still paying for. Hopefully the highway safety commission will help me out with my unsafe car, my son could have died when my transmission went out on the highway!!! | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Aaron C
    I was going to use them to service my truck but after reading all these horrible comments about the service department I'm all set nothing good was said at all | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Anna Burns
    They responded right away to process me. I knew exactly what the job and the cost would be. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Mike Napper
    Brought my dodge journey in for an oil change, asked to have it inspected, they said it would be $163 an hour and that it would take 3 hours, so I decided not to have it, my vehicle never leaked oil before, after bringing I noticed that it was leaking oil, quite a bit of oil, turns out my oil was overfilled by quite a bit, I called t | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ A. Crisp
    What a bunch of Bafoons! Stay away, go to Sterling Heights for some real service. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Donald Coddington
    Service was quick and efficient, thanks | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Ben Cataldi
    Much higher than sterling hgts dodge eep | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Faris Kirma
    If you need any oil change services ask for angela best service ???? | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Cindy P
    My jeep grand Cherokee was involved in an accident. We brought it to Parkway for repair. They did a fantastic job! Thank you. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ tomasz butryn
    Everything went well getting my 2024 Jeep grand Cherokee L Altitude. Ms. Collier was very professional and helpful. Thank you | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Sean Genereaux
    Will never “try” their service department again. Pulled in and their sign said sit in your can and wait. Did just that. Before long several cars were behind me all doing the same thing. There were 2-3 porters sitting and staring at their phones. Not a hi, welcome, just a moment, etc. After 15 minutes I stared at one of them until she | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Valorie Anderson-Branch
    Good service | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Machine Repair
    Service department is friendly but the actual repairs are hilariously bad. I'm going on 5 times for a braking issue of which they keep telling me that it's been fixed. There clearly is a leak in my brake booster as it's quite loud and the vehicle will not stop when going at highway speeds. I also asked that the service manager dri | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Skinner
    Lube and tire rotation done quickly and to my satisfaction.Job completed in less than a half hour | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Bob bordner
    Parts people are very rude | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Bordner
    Parts department is horrible | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Lukas
    Parts guy is horrible | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Eric Cinder
    Christian is the guy you have to see when buying new cars. He gets you the best deal around and he doesn’t just try to find you any car, he finds you the car that you want. Repair shop is great as well. Had to take my Jeep in for 2 recalls and they were both fixed within the day along with tire rotation and oil change. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ D D
    I want to get a oil change and have my tires and everything checked out. The service is quick! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ the world is not cool
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Cody Taylor
    Rick here is excellent. I dropped in to pick up my car unannounced in the middle of a hectic week and he reacted immediately to get me processed. I was well informed about the work and pricing. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Hershock
    Everytime I go in to get a vehicle I'm put with Rachel. That's the last time I go there. Her effort in selling a car is zero. She sold two cars out from under us. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ s.baysdell
    I took my Chrysler Pacifica in for a A! message on the dash. David the service person said it was the auxiliary batterry and main battery that went bad and needs to be replaced at a cost of $1100 !!!!! Told them no way. He had the nerve to say they are very difficult to get to. My husband purchased the batteries and replaced both bat | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ed Kurak
    | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Christopher F
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ William Townes
    I took my Diesel Grand Jeep Cherokee in for warranty work. I stated that the only concern was the engine. Fix the warranty covered intake manifold, and that was it. The very first thing the service technician, "Kevin" told me, was that they had 1 diesel mechanic, and he did not like working on these, and they probably would not do it | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ john kolarich
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Watt
    One of the most amazing dealers a car hauler could pick up from or deliver to . Doug at the sales tower was a pleasure to deal with on our dealers purchase. Thanks | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Watt
    One of the most amazing dealers a car hauler could deliver to . Doug at the sales tower was a pleasure to deal with on our dealers purchase. Thanks | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Gary Sprouse
    Always get Exceptional service staff was Polite professional. | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Desjardins
    Best Chrysler dealership period! | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ tami Conrad
    They were so awesome | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Bob Chapa
    I am happy to share a GREAT EXPERIENCE I had this past weekend with the Used Car Sales Department. I've been getting the runaround by another local dealership for two weeks while searching for a reliable vehicle for a new driver in our house.... I'm very thankful that I found the perfect vehicle online at Parkway's website... and tha | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Ilene Amore
    Last Wednesday, 9/20, my 2019 Jeep Cherokee died as I was driving home. Had my jeep towed to the nearest Chrysler dealership which was Parkway on Hall rd. When my car arrived at the dealership I promptly received a call from Dan who is the service manager at the dealership. I told him I really need my car fixed as soon as possible I | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ K R
    Service department is the worst. Save your money and go somewhere else | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ fredrico stevenson
    I have been taking my Jeep to Parkway- Chrysler | Dodge | Jeep | Ram Service Shop place for the past 7 years.  I have never had an experience like today. Last Friday, September 15, 2023, I made an appointment for 9:00 am, today, Monday, September 18, 2023, for a tune-up. I informed the service representative precisely what I wanted, | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Leonardo Alushllari
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Machine Repair
    Service department is friendly but the actual repairs are hilariously bad. I'm going on 5 times for a braking issue of which they keep telling me that it's been fixed. There clearly is a leak in my brake booster as it's quite loud and the vehicle will not stop when going at highway speeds. I also asked that the service manager dri | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ thomas crepeau
    There’s an update to my original review. After writing my review, they offered me a free oil change to change my review to a positive one and while I was waiting for my oil change, I tried to talk to somebody there about buying a new car found the first person, who was the only person around and he said he had some appointment and he | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Gary Taube
    Good service and quick | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ purplehaze5562
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ John Came
    Your answering service says part dept opens at 7 am but when u arrive they open at 730. The parts depth computer showed part but no part ?? | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Wallace
    Very friendly people | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Brian Pape
    They've always been good to me for several years now. Rachel Collier is a great sales rep who does whatever it takes to get the deal done. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Fadi Farah
    I’ve got 3 cars from here in the row, this most recent one was a terrible experience all around. 5 hours spent to do a lease, brand new car has paint damage upon pickup, car has many issues and service lights that come and go regularly, i tried to have them buy it back or get me into a different car and their offer would leave me ove | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Ramsn Shamoun
    Christian Carranza made everything easy and simple we did everything over the phone for less than half hour for jeep grand Cherokee 2023 go see him very cool guy and easy to work with | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Fadi Farah
    After 3 repeated leases they’ve now lost me as a customer for any future cars, no reward for loyalty and worst customer service, you get such better treatment from other makers I’ve dealt with like Kia or hyundai. Lowball offer for a trade I was trying to do & when I was discussing this with the sales manager Doug at parkway he was u | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Doug
    Made a service appointment online. Sat at the service entrance for about half hour with staff walking by and no one asked why I was there. Finally when I asked a staff member, he replied the service department was not open. Why would they allow me to book an appointment and why would they just let me sit there without asking. I work | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Angela Jokoty
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ L K
    Nice people | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Eleanor Stanley
    On time very good service. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Smith
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Wags
    We made an appointment online for our 2018 Jeep Cherokee to have something checked and repaired. They had serviced this Jeep previously , when we went to drop it off they told us that they don't service Rebuilt titles. So we have had this jeep for 3 years and no issue servicing it before as we paid cash for repair. Now they state the | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Amina Jones
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Skender Musaka
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ James Burr
    Great experience. We ended up buying a car Our salesman Brian Sepetean was an absolute joy to deal with! Not a single complaint. Very satisfied with the price. | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Ashwin pkumar
    | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Rod Kutlaca
    This review is about Service Center! I have been their customer since they moved from Gratiot location, all my oil changes and car repairs. They were kind of average back in a day but last yeas or so it is TERIBBLE service. My issue was Town and Country mini van, drivers side power sliding door wouldn't open at all so I took it to " | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Bob Shafran CMH ABA
    Have only owned a Dodge vehicle (Challenger) for 3 years now, so I don’t know if this is a general Dodge issue or not. But I have yet to have a single good experience with this dealership, from the time the vehicle was purchased until now, where I can’t wait to be done having to deal with this dealership. There has been poor communic | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Chris Perkins
    Horrible service associates and nothing but excuses why they could not look at my truck even though I had an appointment. Wanted me to make multiple appointments, one for every issue I had. Stay away. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ jenna brown
    I had a terrible experience here. I am a recent college grad with a full time job and my dad has been a Chrysler employee for over 25 years. We worked with David, and after a test drive we discussed numbers and my cars trade in value. When he offered us a low number compared to everywhere else we had looked and questioned this, he as | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Ben White
    Steve Rousseau was great! Made the leasing process extremely easy and found us exactly what we were looking for! Cannot recommend enough! | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Susan92368
    Mileage was off still haven't corrected it. Key fob #2 didn't work. No floor mats, was told if they weren't in the back I could buy some. Car was dirty, I was told I could get it cleaned when I picked up the plate. Didn't happen. Bad customer service. Dealership rep still hasn't gotten back to me with my key fob two weeks later. I as | Read Full Review
    6/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ sue halaburda
    Bad customer service. Still haven't gotten my second key fob back that didn't work. No floor mats, was told if they weren't in the back then I could purchase them in sales. No one gets back to me. The mileage is incorret. recommended | Read Full Review
    6/17/2023 12:00:00 AM | Google
  • ★★★★★ Sabbir Ahmed
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Anna DeLoraine
    If I were to buy an FCA product one day, it would definitely not be from this dealership. What an awful experience. They made me feel like garbage because I did not want to buy their overpriced delusional extra insurances in the business office. What an aggressive and lack of ethics group of individuals ! | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Madek
    Todd trayner was super informative and educated me on the whole process. Definitely recommend him if you’re a first time car buyer. There’s a reason my family has been going to him for over 10 years | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Bar
    First come, first serve. As in the salesman that blows the manager on lunch gets the sell, irrelevant of security deposit. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Melissa McPeek
    Very personal and fun experience buying a Jeep Grand Cherokee from Joe & Christian, I definitely will go back! | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ RJK RJK
    Really nice people and serviced my car quickly. I was out of warranty on my 2015 Jeep Cherokee and out of town. My starter had gone and they replaced it. $1600 later, a litte steep but needed it done. | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Mercadante
    I want to compliment the service department at Parkway Chrysler Dodge Jeep Ram Clinton Township. I will start off by making it known I had a warranty repair performed at Ray Laethem Chrysler Dodge Jeep Ram Detroit. Rather than focusing on the negatives of the situation, experience, department, the job performed, and over all commun | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Nivea Williams
    This dealership is thee ABSOLUTE WORST…once you sign on the dotted line and they have your money THATS IT!!! They could care less about any questions or concerns after that…all they will give you is the run around and try to play on your intelligence…they DO NOT take care of their customers…DO NOT be fooled because they respond to th | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Teri Mizinski
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ JerrBear Tactical
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Tina Guz
    Todd trayner is awesome.he works with you and works hard to get you the vehicle and deal you need. Great job again Todd! | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Heather Twigg
    | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Neils
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
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