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Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ray Laethem Chrysler Dodge Jeep Ram

Ray Laethem Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians
  • Free Estimates

Call (313) 449-8716 today to schedule your next appointment.

Our technicians at Ray Laethem Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Thomas Saucier
    Typical scummy dealership. Purchased a vehicle on 3/20/2024. They're gonna wave these flyers in front of you offering warranties, with the dealerships name on them, but they are from a third party. Had $4000 added to my loan because I was never told I was purchasing an extended warranty from some random company. They also had the ne | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★ Renee Summerville
    The service department is inefficient & rude. I avoid using the service department if at all possible....only if I have to for things under warranty. And even then, I regret going there every time. I will not purchase another vehicle from this dealership. | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Karen Marshall
    There is a young lady in service she’s fairly new but Guys she doing a terrific Job she’s under will everybody knows will Another terriffic person so grateful 10/10 | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Karen Marshall
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Mtev
    not sure why, but recently I have received a letter from this place that said that they were happy to put me on a waiting list for a new JGC if I wanted so! So funny | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★ Iden Hermez
    Scammers | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Lentine
    We had to take our Jeep in for service and they were extremely friendly , very professional, and did a fantastic job on our car. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★ Cynsational Lifestyle
    The salesperson was nice. The finance managers made several mistakes, did multiple inquiries on my credit and were rude about their mistakes. I would not recommend doing business here. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Paige Blessman
    This is my go to dealership for service! They keep me updated on my car. I get it back when they say it’ll be done. And I dont know anything about cars but I want to understand what's happening so when I go pick my car up they are very polite and patient with me to explain what work is needed/ was done. Cause I do ask questions lol. | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ JONC
    They advertised in Autotrader and Edmunds, not in Cars.com. I've been looking for a 2021 JGC for over 2 years, and the model they had wasn't quite the trim level nor color I was looking for. Nevertheless, the price point was pretty good, - didn't negotiate. Had asked if they could do a Zoom/Video call for me to look through the vehic | Read Full Review
    12/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ N
    Great experience! Go see CJ! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Carolina Blohm
    Received absolutely top notch customer service from all staff in the service department. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ georgiq
    I recently switched to Laethem from another dealer and am so glad I did!! Great customer service!! Friendly and helpful staff!! Went in for an oil change, walked out with a new car!! | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★ Meerrraaa 00 (TameraB)
    Service is terrible! There is never anyone to answer the phone and I’ve called 5 different times, leaving voicemails each time and have yet to receive a call back. I got an oil change in September and already have a message stating I need another oil change amongst the other issue I’ve started having since take my car to be serviced | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ John Nicksic
    The folks at Ray Laethem Jeep Chrysler treated me very well. I'm from out of state and they made the trip and experience worth it. Bought a van from them and they took care of me before, during and AFTER the sale. I had some minor concerns with the vehicle (nothing major!) and they took care of it. I feel these people are honest and | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ timothy.griffith
    As always, good service, good people, and quick to take care of me when I pull in. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Dugan
    This was my first time using the service department here. Great experience. Everyone was very helpful. The rep kept me updated and went out of her way to help me. I also liked the health checks and report that was provided with the oil change. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ Daniel Brophy
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ amylynn
    We have used Ray Laethem for our vehicle needs several times. Always good service and convenient location | Read Full Review
    10/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ javonne ransom
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Hollis Griffin
    I was immediately greeted when I pulled into the service department. As a woman, it can be very intimidating bringing in your car, to a service station; but at Ray Laethem someone immediately came up to me and took care of my questions. The waiting area is brand new, modern and impeccably clean. The service on my car was completed a | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★ KH
    Good overall but seems to be short staffed which may be contributing to delays in getting appointments or being serviced. | Read Full Review
    10/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ lburdi72
    Super friendly staff and quick service! I always recommend you to friends and family! Very pleased! | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Nicole Johnson
    Gave 1 star because i cant give 0. Very disappointed, my husband went there to get a new radio. He paid for the radio in advance in full BEFORE the radio was delivered. He took his car back once the radio was in stock, went back to pick it up and they held his car hostage and told him he owed more money. Shame on you Ray laethem for | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Losier
    Thank you to the service department. They had me in and out in the same day after I missed my appointment the previous day. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ goldenpup
    Great service and follow up every time I go to RLMV. Highly recommended for purchase and/or service. | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ robert.kado
    Best people and best service, nothing negative to say. Every time I need service I always know where to go! | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chuck Kosmas
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★ Mtev
    Even before we started talking about car I was there for, the salesperson showed me a list of “mandatory” add-ons. Then he showed me a different car that I was asking about and tried to persuade me to get that one. Remember, per FTC regs add-ons are not mandatory . And per common sense, this dealership is not the only one in this wor | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ 313 boxing
    Great service facility was clean seating was comfortable and the staff was accommodating and friendly very impressed will be returning for all my vehicles needs | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Steve Smith
    | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★ Sharon Ratliff
    Excellent CS | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Chuck McMillan
    Great service. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★ Christie Faisal
    Although it took a week to get a final diagnosis of the our car, the service rep, Matt, was accommodating with our daily status and questions about the car. At the end they finally found the computer issue and got us out the door. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Marisa Raffin
    Friendly and fast service ! | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ bfrench
    In for an oil change - great customer service and quick turn around! Very Very happy! | Read Full Review
    9/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ equal126
    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Customer Service | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Magnoliakidd
    I love this dealership.plus my Dealer Mr.Powell he do take care of you I have been working with him for a while... | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Trevor McDougall
    I have been to seven different Chrysler dealerships from Michigan to Illinois for the past seven years and Ray Laethem has been the best service and experience I have ever had. I won’t take my car or future cars anywhere else for service. They even update view text and not from computer texting you. It’s the actual salesmen. It’s 202 | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ Bckblack
    The service was good. It just takes too long for the process. I think if you drop your car off at an appointment time they should get started on it right away. | Read Full Review
    9/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Marshall Robinson
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Fredrica Clay
    | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Toria W.-G.
    | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Lizanne Piotrowski
    Great place | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Anonymous
    I usually don’t give reviews but this experience was exceptional! Mohamad greeted me with such a friendly demeanor, definitely the guy to go to. Super personable & very easy to deal with. Good customer service is a rarity nowadays, so I like to give credit when credit is due. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Ax C
    Amazing SERVICE! I will never go anywhere else. Legit. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Norby
    Fast, efficient repair | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ lamar_dunn06
    Beverly made my experience truly amazing was very understanding and just all-around a wonderful person | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ ep9571
    I received first-class service from Nick and his associates at Ray Laethem. They gave me excellent value for my 2018 trade-in and got me into a new 2023 Jeep. They found me the perfect model with the options I wanted. The purchasing process was efficient, thorough, and cordial every step of the way. This team shows pride in the vehic | Read Full Review
    8/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Valerie W
    Well I would love to give 5 stars but the salesperson just called me a gal .....should I be a customer not a gal. I feel very disappointed in this comment by a salesperson to myself. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Karen Youngblood
    I brought my Jeep into the collision shop and for warranty work. Was very satisfied with the quick turn around and correct diagnosis. Jeff was very helpful !! Thanks again | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ deanne
    The team at Ray Laethem is always kind. The mechanics always are respectful to the needs of the car and leave exactly as I gave it to them. | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★ Sylvester Steele
    | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ bettydubina
    Jeff is a wonderful sales associate! Extremely knowledgeable. Courteous, and helpful. Great experience! Definitely recommend dealership to others | Read Full Review
    8/6/2023 12:00:00 AM | DealerRater
  • ★★★★ jeffreycw
    Dealership is awesome. Kept me updated. We still need car rentals. Whe I got my vehicle back it was clean and service was as expected. | Read Full Review
    8/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Al.kneeland
    Matt is one of the service managers at Ray Laethem, he continues to be an exceptional liaison between me and the service technicians. Matt always provides prompt consistent updates on the progress of my vehicle's repairs_ ensuring I am fully aware of any anomaly that would impact the "time" to completion or additional "cost" of repai | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark McCrindle
    | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★ tedk62748
    good sales lousy service department wayr to slow and very difficult to get good prompt servive even for minor repairs ie oil change | Read Full Review
    7/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marcia Sopoliga
    Very professional | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★ Brandon Hampton
    Cars are very overpriced and they are slow to get back to you, if they even get back to you at all. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Susan Krueger
    The staff went out of their way to accommodate time restraints associated with repair work on my car. | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Riva Aboona
    I wish I had the words to describe the experience I had! Alicia helped me out and it was hands down one of the best experiences I’ve ever had at a dealership. I usually dread going but she made it so easy! She had amazing communication throughout the whole process and you have now found yourselves a forever customer because of her! T | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★ Kevin Lancaster
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Ramnauth
    Love the service department. Brad Seeloff is awesome all the way around. Customer satisfaction is a must for Brad! I recommend him all the time when you have problems with your vehicle. Their mechanics are awesome as well very attentive, careful and go above and beyond. Thanks Brad and mechanics | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ LaToya Stewart
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ RLS616
    This was one of the best experiences I have ever had in leasing a new vehicle. The salesperson, the sales manager and the person on met with regarding protection were all excellent and I love my vehicle. | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ GJ Cooper
    SERVICE ADVISOR ~~~ ALICIA REDMOND ~~ OUTSTANDING ~~~ HAD A FEW QUESTIONS ABOUT PHONE PAIRING ~~ ALICIA REDMOND ~ WITH A SMILE GOT INTO OUR SUV ~~ SAID SHE WOULD MAKE IT HAPPEN ~~ PERFECT ~~ DAY WAS A LITTLE RAINY ~ AM OLD ~ SHE HAD IT BROUGHT INTO THE BAY ~WITHOUT ASKING ~ MADE SURE WE WERE ALL GOOD ~~~ A REAL WINNER ~~ ALL OF YOUR | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Delores Allen
    | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★ Tra Baker
    Parts department never answer the phone, service people are no help. | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ cconofrey
    Friendly greeting. Helped me right away (I had a reservation for an oil change) Did the work quickly and checked me out so I could be on my way | Read Full Review
    7/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leonard Carter
    Great place excellent people | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ rhsyme
    Very happy with experience. Jeff Jones is the best! Never dissatisfied with his customer service. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ vantocureton
    Beverly Burns is absolutely the best person to work with at Ray Laetham. She made sure I left with the vehicle I desired and the process was so easy. This is the 2nd vehicle I leased through her. Thank you for great service. | Read Full Review
    7/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ richab1112
    Our salesman, James Powell, went above and beyond when assisting us with our new purchase. | Read Full Review
    6/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leola Hines
    Great service and friendly helpful staff. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Paige Loperfido
    | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Maudi Moody
    Great experience! Our salesperson Nick is wonderful, we refer Ray Laethem and Nick to all our friends and family, they have had an excellent experience as well. Thanks for making the buying a car experience the way it should be. Enjoyable! | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Wolfe
    Very professional and service was provided quickly. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Mark Reynolds
    Thank you for squeezing my car in. | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Jack Giannosa
    The Sales person, Jeff, was exceptionally helpful in meeting our needs to lease two 2023 RAM 1500 Trucks. He went thru the details comparing various down payment/monthly payment plans that could meet our finances comfortably. In addition, he was very accommodating in addressing an issue with one of the vehicles that had some tire & | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Marissa28
    Fast and friendly service will definitely come back for any services needed on my new suv! I recommend this dealership to all my family and friends! | Read Full Review
    6/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laura
    The staff was friendly, efficient and stayed in great communication with me throughout my service. | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sheila Lewis
    Very great job | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ angela demski
    Rob C is amazing. Just bought a pre-owned Cadillac. From the very beginning to the very end was a great experience. Rob went above and beyond for me. Very helpful, kept me updated on everything, and even went out of his way after I brought the vehicle home. Went up there on Monday, to test drive it and brought the car home on Wednesd | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Pappas
    Service is excellent and fast. They always communicate well with you! I would recommend them to everyone! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ BHUMESTON1
    Very good service at dealership Staff very friendly and knowledgeable Shuttle is very good service to offer | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ mcarron
    The dealership is absolutely outstanding. They’re very polite and they’re extremely practical knowing that people are relying on their transportation. Today’s world is really tough to keep people happy so it’s difficult for them to do that. However, they do it every time at Ray Laethem! Unbelievable, professional, and courteous. They | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Brandon Hampton
    Cars are very overpriced and they are slow to get back to you. Edit. No need to call you and waste more of my time. Curious how you are interested in how long it takes to get back to me, but nothing about how overpriced your used cars are. Take care and good luck. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★ Benedict Segesta
    If you want to be lied to and not listen to either. I will never purchas a new car from them again. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Ian Gardner
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ dartay08
    The customer service representative was very courteous, professional and explained The overall maintenance report throughly. | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Deloris Cortez
    Great Customer Service | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Janice Cole
    The young man that waited on me was so incredibly nice and professional I was really impressed. The service team is exceptional!!! | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ robert schick
    | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Bcw
    The service is great. Sale agent Kim is very helpful and professional along with good service. | Read Full Review
    5/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elaine Thomas
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ CARL
    Great selection of Jeeps, Rob was easy to work with and helped us immensely to get the model, and PRICE, we were looking for. All the staff has been most helpful. | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Antonio Yelder
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    5/14/2023 12:00:00 AM | Google
  • ★★★★★ cynthiamarbury
    I love the start of the remodeling! I love the congenial demeanor of the staff! I love the way Matt, Service Advisor follows up, when I bring my vehicle in! | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Susan
    Fantastic as always! Great people, great service. 2nd experience here and I won't go anywhere else. Just got my 10th Jeep. | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mr Fro
    Roxanne did a good job getting me in and out of the service appointment and booking my second vehicle that same day for service. Nice to work with someone who knows what they are doing and is professional. | Read Full Review
    5/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ rmcleod3
    Excellent service; smooth process; great communication; treat you like family; Bev Burns is the best! | Read Full Review
    5/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ 1837grouse
    I no longer live in the area and have not been to the facility for over 3 years but recall it being very nice. Outstanding sales people. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ richmiller89
    I came in for a oil change with out an appointment. I was able to get an appointment same day. Employees were very nice and helpful. Was a great experience. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ John Culos
    Really great experience. Bev is a wonderful salesperson. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Arie Hill
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    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Angela O
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    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Shreesh Raj Sammi
    I contacted Ray lathem for the 2022 Jeep Compass trailhawk, that showed 12 miles as mileage on the website. Nick responded and texted me the price. Next day I tried to contact Nick. He never responded. When I called, I spoke with CJ Williams. I sent him the screenshot of the message Nick sent to me. Based on that he gave me a price. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★ Chris Camper
    Be careful of Bob, or "Bait and Switch Bobby" as I've come to know him. I spoke with him over the phone, he said a particular vehicle was there for sale. I got there, and of course, the truck had already been sold at auction. And, of course, he tried to sell me other sub-par trucks. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ OG stacey
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ tlennon
    Update: They finally scheduled a date with me to bring in the Jeep for warranty work. Then it sat for 8 days before they worked on it. Work done appears to be pretty good but that's the only positive thing I have to say. The entire experience was terrible. ----------------------------- Absolutely terrible after sales service. They'v | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Richard Lee
    Non appointment walk in, received quick service. Vehicle problem corrected | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Stacy Nichols
    I brought my Jeep. compass in after having an oil change the week prior. It was leaking new good oil! I was given the explanation that the housing of the oil filter was damaged. I was given a rental car to use, as they did not have the part to fix it... I did not have to pay for this service. I would just say, be diligent with what i | Read Full Review
    4/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Al
    The Saturday sale event made the experience a lot easier. Thanks Matt Frame for your help. | Read Full Review
    4/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wfurtaw
    I live in northern Michigan and prefer to schedule work on the Jeep at the dealership rather then locally. | Read Full Review
    4/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Reppert
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    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Victoria Andreucci
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    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Griesbaum
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    4/10/2023 12:00:00 AM | Google
  • ★★★★ Brandon Johnson
    This joke of a dealer took my car in on trade, didn't pay the full amount off owed to my loan holder and now 3 years later, I am getting hit with a late payment on my credit and what do they do? Give me the run around on the phone and never return calls. Stay away from this absolute garbage of a business, before you get scammed and | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Dyann Longmire
    This is the only place I shop. I believe they are confident and it's demonstrated in their knowledge . | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Craig Walworth
    | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Terri Decaussin
    Kim was my sales person and she was exceptional. No pressure, she listened to my very specific requirements and never got impatient or frustrated. I will definitely be getting another Jeep Wrangler from Ray Laethem and Kim. | Read Full Review
    3/31/2023 12:00:00 AM | DealerRater
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