Al Serra Chrysler Dodge Jeep Ram

★★★★★ David Shatzer

Relaxed atmosphere, clean comfortable surroundings and the most engaged, knowledgeable and professional sales staff I have experienced in years. | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Hill Elementary

If I could give Steve Carnes a 100 out of 10 I would. No pressure, patient, and explains everything thoroughly! Thank you, Steve, for getting me into my dream car! | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Amy Gottlieb

Oil change was completed within 40 minutes. | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ B V

Picked up my new Jeep today and I cannot say enough about, not only Al Serra, but more so, Austin Jozwiak. Austin went above and beyond to make sure my needs were met. No pressure, very polite, and explained everything in detail. If you want someone that is going to work with you and not play games...go see Austin at AL Serra! I will | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Fred

My salesman was Andrew Zavatsky. Very friendly and helpful. He helped me find the GC I was searching for. I highly recommend Andrew! | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Candi Soriano

Very happy with the service I was provided | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Cheveze King

Always a good experience here | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ patrick rivera

Did not offer complementary car wash with service | Read Full Review

3/28/2023 12:00:00 AM | Google

★★★★★ Jeffrey Green

I been buying and having service done to my cars from Al Serra since I was 21….I’m 50 now…that should tell you something! | Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Debra Billings

Howard went above and beyond helping me. That is why I am a regular at Al Serra. The customer service is superb. | Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ RC

Best price around for an oil change | Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Jacob Pitt

| Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Monica Morales

| Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Kirk Baxter

| Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Kaitlyn King

| Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Kayla Kaufield

My family actually purchased two cars within the last week. David Long and JJ were absolutely amazing. David did whatever he could to make sure we drove away with our cars and also listened to things we wanted when it came to our cars! Both my brother & I are extremely happy!! The entire staff is amazing and friendly. Great place if | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ craig mclean

Had appt 7:40 am on Tue & service kept telling us every day it would be brought in to get looked at shortly. Finally we had to pick it up because they said it “might “ be brought in Friday to get looked at | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ Rich Erb

Adam was awesome to work with right from the start and all the way to closing! I would highly recommend him to anyone looking to buy a Jeep, Ram, Chrysler or Dodge! Thanks Adam! | Read Full Review

3/23/2023 12:00:00 AM | Google

★★★★★ Barbara Sinanian

They were quick and friendly and charged what I expected for my oil change. | Read Full Review

3/23/2023 12:00:00 AM | Google

★★★★★ Tiffany Marchand

| Read Full Review

3/23/2023 12:00:00 AM | Google

★★★★★ john cunningham

Service appointments are to meet with the service advisor, not have your vehicle serviced. Upon arrival they advised me that it would be 48hrs before the vehicle was looked at by a tech and they expected I would leave my vehicle. While I appreciate the honesty and transparency, the system is ridiculous. I did not leave my vehicle | Read Full Review

3/22/2023 12:00:00 AM | Google

★★★★★ Andrea Austin

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Joann Connors

Technician was friendly and informative. Oil change and tire rotation done in 45 min. | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Kenneth Bigger

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Mark Latchana

Excellent experience with this service department. Communication was effective, efficient and appropriate. My car was fixed and clean when returned. Could not be more pleased. | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Jacqueline Smith

Excellent | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Michelle Burk

Great customer service | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Fred

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Thomas Bethke

Very easy to work with...we bought a car and they delivered it to the state line so we could pick it up and not have to change our travel plans. All employees were professional and eager to gain our business! | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Mamie Wiggins

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Aleshea Lipford

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Scott Stringer

| Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Shawnaa Gee

0/10 prices kept changing. Incorrect quotes. Dealer didn’t have correct tools to fix my tire. | Read Full Review

3/21/2023 12:00:00 AM | Google

★★★★★ Robin Cooper

Great service from Randy!! I got a full tank of gas. And some outstanding floor mats too boot!! I will now be a returning Leasee! A dealership in Lapeer lost my business. | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ gabe msupin

Very well taken care and customer service was top notch and went above and beyond to accomplish the mission of the company and set high standards | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Sid V

Very responsive and helpful. Made the new vehicle purchase go smoothly. Answers were always readily available. | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Nina Ross

Very professional did not stop till I found the right car I wanted very patient and kind real good dude | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Chuck Lewis

| Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Sissy Derk

They were very helpful in helping me find the best car for me | Read Full Review

3/19/2023 12:00:00 AM | Google

★★★★★ Don Drost

| Read Full Review

3/18/2023 12:00:00 AM | Google

★★★★★ earnest matthews

Very professional, polite and fast | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Lois Miller

| Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Marilyn Zerka

Fast! ?? | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Robert Gower

Sought 10 k service for Jeep GC of oil change, filter and tire rotation. Service completed in ~ 20 minutes by courteous staff | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Jerry MI USA

Fast and friendly service. Dion Miller was very professional and thorough when he explained the service that was done to the vehicle. I will be back. | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Grayson Boychuk

Our salesman Adam was absolutely fantastic, he was able to fulfill our wants and needs above and beyond…highly recommend him.. | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Jennifer Swiatowy

It was excellent! Erik was knowledgeable, listened to my wants/needs in a vehicle and provided me with information helpful in making the decision for a new vehicle. I would recommend Erik 100% to friends and family looking for a vehicle. | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Heather Grigg

Easy in easy out. Very friendly | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Kara Polmanteer

This is our second experience with the service department. We dropped our vehicle off on a Tuesday morning. I spoke with the service manager on Wednesday for an update and was told that a technician hadn’t looked at our van yet and that their goal was to have it looked at within 48 hours of being dropped off. When I asked why they ha | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Johnnie Davis

| Read Full Review