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Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram
★★★★★(424)read reviews

6185 S Saginaw St, Grand Blanc, MI 48439
(877) 681-4221 Ask About Our Service Specials!

Service Hours

Mon: 6:45am-5:00pmTues: 6:45am-5:00pmWed: 6:45am-5:00pmThur: 6:45am-5:00pmFri: 6:45am-5:00pmSat: 6:45am-3:00pmSun: Closed

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

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The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
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About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
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Customer Reviews

  • ★★★★★ Kayla Burwell
    I worked with Meghann Snow. She is amazing! We have gotten 4 vehicles from her now. She knows her stuff and will answer any questions you have. She always finds us the greatest deals. She will go above and beyond for her clients. | Read Full Review
    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Ronni Cole
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    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Anderson
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    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Bailey
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    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Troy Johnson
    We found a used jeep 2015 Grand Cherokee and Al Serra Chevrolet we met Cal the salesman and he had the vehicle ready cuz I had to show up late. Got there just in time and took the vehicle for a ride. I give them my information name address social security number. just kept looking for new used cars and we found 2017 Jeep Grand Cherok | Read Full Review
    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Tiffany Lewandowski
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    11/21/2020 12:00:00 AM | Google
  • ★★★★★ Nick palombit
    Great. Fast, easy, friendly, knowledgeable. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Souheir Chaar
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    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Dave Fredrickson
    Very knowledgeable people and they treat you with respect. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★ Ted Miesen
    Always good service | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Allie Kaiser
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    11/18/2020 12:00:00 AM | Google
  • ★★★★★ Thomas Nenneau
    Greg Sunman has always taken care of my needs at Al Serra Chrysler, Dodge, Jeep, Ram and always the first time. He takes time to help out even when I just "drop in" with my 2019 Jeep Compass with a question. I trust him implicitly to take care of all my automotive needs in a friendly and competent manner. He is an excellent reflec | Read Full Review
    11/17/2020 12:00:00 AM | Google
  • ★★★★★ Jerry Ganski
    After spending some time looking at in stock Jeep vehicles on Serra's website I decided to visit the dealer. Nick Hittle greeted me and I provided him with a print out of the model and options I was interested in. In a very short time he found several and pulled one up front for me to test drive. I bought the first one I drove (nice | Read Full Review
    11/15/2020 12:00:00 AM | Google
  • ★★★★★ Lolah Pease
    I would let People know , They get to the problems if have any. Also are Helpful and any questions I had about my Jeep ...Thanks Again Lola | Read Full Review
    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Kelsey Felker
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    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Bm4cgreg0r
    This was my first time going through this dealership and the experience was great. If you are thinking about going in ask for Tony Naylor, he was very helpful and made the whole process take less than 2 days. | Read Full Review
    11/12/2020 12:00:00 AM | Google
  • ★★★★★ The rock15
    Ryan F. was awesome! His service during the selection process, sale and even after the sale was outstanding. My wife and I went to other dealerships before ending up at Al Serra and they are hands down the best. Price and service are untouchable. So happy with our new vehicle, Thanks to Ryan! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Patti Sabourin
    Thank you Bruce and Dion for providing excellent service! My Wrangler is always in GREAT hands with the two of you! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Angela Budnick-brissette
    Excellent customer service | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Nyiesha Baker
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    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Shirl Gates
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    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Amy Bowers
    Trey was so excited to help.me get my car very professional | Read Full Review
    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Heather Stewart
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    11/5/2020 12:00:00 AM | Google
  • ★★★★★ TheGospelTruthMinistry-Rob Glass
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    11/3/2020 12:00:00 AM | Google
  • ★★★★★ Chris Brophy
    Great experience! Katey was very knowledgeable and fun to work with. She had all of the paperwork ready to go when we arrived and was able to answer all of our questions. Would recommend anybody looking to lease or buy a new car, SUV , or truck to go see her. | Read Full Review
    11/2/2020 12:00:00 AM | Google
  • ★★★★★ Brooke Scott
    Steve made our transition from our lease smooth and fun! He took time to listen without rushing and go over all of the options that we were considering. Thank you Al Serra :) | Read Full Review
    10/31/2020 12:00:00 AM | Google
  • ★★★★★ Amanda A
    My salesman Austin Jozwiak was amazing and so professional. He went above and beyond to make sure all my needs were met from beginning to end. Thank you Austin. | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Todd Kinney
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    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Megan Wing
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    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Christina Krueger
    Scott Newhart was great to work with. Very happy with my new vehicle. | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Billy Gregson
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    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Brett Smith
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    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Sharon Frisch
    Went in on a Saturday to check about leasing a Jeep Cherokee and on Monday afternoon we picked up our new vehicle. We got a great trade-in price for our truck and salesman Nick Hittle did a wonderful job making the whole process go smoothly. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★ patrick corey
    Absolutely terrible place please never bring your car here. Rude to my girlfriend, I called and asked a few questions and was hung up on when the service department couldn’t even answer a simple question about treating her poorly. Gross . Nasty. Rude. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★★ Lisa F
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    10/26/2020 12:00:00 AM | Google
  • ★★★★★ Ken Williams
    Couldn’t have had a better experience. Great selection, knowledgeable team that doesn’t pressure and just wants to help you get what you want! Sometimes the biggest around is the best for a reason. Just go to Al Serra! | Read Full Review
    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Sherlyn Wilson
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    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Joe Millerschin
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    10/22/2020 12:00:00 AM | Google
  • ★★★★★ kenneth capton
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    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Krista Monroe
    It was fun working with Jennifer. She was quick and to the point, she looked out for my best interest, and made things happen!! Thank you, Jennifer. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
    Courteous, professional and well informed staff at Al Serra Dodge Jeep Ram. I recommend you go see Austin for all your vehicle purchases. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Candace Smith
    Howard Taylor in the Chrysler service department is very helpful and seems like he cares about the people who come in with issues. | Read Full Review
    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
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    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Kevin Johnson
    My overall experience with Adam was outstanding. His pre-sale communication, attention to detail and overall customer service made buying a vehicle an effortless and enjoyable experience. I am looking forward to buying my next Jeep from Adam. | Read Full Review
    10/17/2020 12:00:00 AM | Google
  • ★★★★★ Kelly Postma
    Bryan did an amazing job! He listens to what you want and works hard to make sure you get it. He was very patient with all of my questions and made sure I understood all of the paperwork that goes with a lease. Overall a great experience. | Read Full Review
    10/15/2020 12:00:00 AM | Google
  • ★★★★★ nicole wright
    This was my second purchase from Al Serra. My salesman Adam Garceau was extremely helpful and went above and beyond my expectations. I would definitely recommend him to anyone looking at buying a vehicle! Jennifer Wright | Read Full Review
    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Nate Smith
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    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Betty Grossklaus
    There are 2 Service reps at Al Serra Chrysler and Jeep that I always hope to get when I take my car in. One of them is Greg Sunman. He takes care of the necessary but, he also goes above and beyond to listen to and accommodate your worst case scenario service needs. Thanks for having my back in our dealings together. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ big chevy1
    Fred was very friendly and helped get my truck in for service right away. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Shan De Bella
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    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Harvey
    These guys are awesome. They had the right car to replace mine after it got rear ended to death, and they went out of their way to get me into that car. Thank you Don! | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ David Brown
    Everyone was knowledgeable about Jeeps. Has always been a good experience. | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ megan vicari
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    10/8/2020 12:00:00 AM | Google
  • ★★★★★ Mark Salter III
    Fred was very helpful and he helped with any questions I had regarding my vehicle. I had a few things I forgot in the loaner and he was very quick to call and let me know! Fred will be my go to guy when I need help with my vehicle. | Read Full Review
    10/7/2020 12:00:00 AM | Google
  • ★★★★★ Michelle Coon
    Deon Miller is GREAT!! I have been using him as my service advisor for a few years now. He is knowledgeable and takes the time with you to understand what is going on with your vehicle. I will not speak with any other adviser.. You need more just like him! | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ Russ Paquin
    Absolutely a professional to work with. Greg is the only one I take my truck to for any kind of service. True professional. | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ suzee bacon
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    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Amanda Ruttan
    Erik Faulkner was great! He truly went above & beyond to get me in my new RAM 1500 & I absolutely love it. I have already told so many people if they’re looking for a new car, he’s the man to see. He was very kind & really easy to work with. He is great with communicating also, if I had a question about anything he had an answer quic | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Twylight Twylight
    They did a great job,, the service was wonderful.. if you so happen to be in the jeep, Chrysler and Dodge Ram Service location ask for Deon Miller. It was awesome work with him! He did a very great job, customer service was great!!! ?? | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Diane Dernberger
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    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Alex Dockery
    My salesman Matt Smith was extremely helpful through the whole process, and Al Serra got me an excellent rate on my loan with their large portfolio of lending partners. Overall an excellent experience, I can't say I would go anywhere else to buy a vehicle. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Cheryl Tabor
    You went above and beyond with me. I wish I could have told your boss how great you were Greg | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★ karter landon
    Horrible service. They take your vehicle for an appointment. Days later they still havent gotten it in the shop. NEVER EVER take a vehicle here for service. GO TO CLIO. RUN FAR FROM AL SERA. THESE PEOPLE ARE INCOMPETITENT. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Adam Miller
    Fast service, Very reliable sales associates, and negotiable. Very pleased | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Craig Peterson
    Once again, Gregg Winnie found us the exact vehicle we were looking for and made the leasing process so easy. Thanks for everything - we are loving our new Jeep! | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Skullector X
    Al Serra was a great place to buy our minivan. Rob communicated well with us and worked quickly to get the paperwork set. The van we were interested in hadn't been detailed yet, but because we were wanting to buy it, they quickly took it back and vacuumed it out for us and gassed it up for us as well. We are very pleased with our pur | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Matt Hoch
    The Serra group is always on top of the details and Deon Miller did a very thorough job with the servicing of my Pacifica. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Alyssa Kipke
    Awesome sales experience with Jason F.! Definitely coming back when we need cars in the future! | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Toby Schubert
    I worked with Matt and he got me in and out super fast and it was a great experience all around if I could give him 6 stars I would | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Jean Paul Helias
    Fast and easy deal. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Robert Hawley
    Nick Hittle did another amazing job finding the exact vehicle that we wanted. Nick went over and beyond and the closing was the easiest I have ever experienced! | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Josh Stevens
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sheri Harvey
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Lindy Nicol
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sandy Mcdonough
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ John Mansour
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ tlhbubba
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Heli Hanson
    I had a very good sales person and the experience with this vehicle has been awesome | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Debra Dowell
    Very satisfied with experience. Highly recommend Tony Naylor for salesperson. | Read Full Review
    9/28/2020 12:00:00 AM | Google
  • ★★★★★ Danielle Clements
    I had the BEST experience at Al Serra in Grand Blanc. Dave Garr treated us like real human beings and wasn’t sales pitchy, just straight forward, honest and knows what he’s talking about! My husband is upset that he didn’t think of going there LOL! I love my new vehicle Jeep Grand Cherokee altitude! I would give 10 stars if I c | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Alison Coble
    Working with David was easy, painless and quick! He found the exact Pacifica I wanted in no time at all! Our family will continue working with David for years. Thanks again! | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Steve Clark
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    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Wess Frederick
    Trey was very friendly and courteous, 5 Stars for Trey for personally helping me. Once things left his hand, (Manager, finance ect.) things went down hill and unnecessary actions were taken that prolonged and confused the buying process. | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★ Tim Mcrae
    Pretty bad all around. Took 2 days to look at a door latch problem. Then made no effort to look up the extended warranty I purchased from them after I told them had a warranty. It took 4 phone calls to determine, Yes, I did have a no copay warranty. Another day to get it back. Was offered 3 "services" that I needed based on maintenan | Read Full Review
    9/24/2020 12:00:00 AM | Google
  • ★★★★★ Mary Penrod
    Great service Kevin in Lapeer was great!! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Dawn Ramberg
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    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Ron Staten
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    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Andrew Tucker
    David Garr was patient and helped me get the best deal possible. Much appreciated! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Mindy Gibbs
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    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Heidi Contreras
    Fred was extremely helpful and kept in touch while updating me on my car's progress. | Read Full Review
    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Luann Thornburg
    Everything went smoothly and efficiently!! My salesman Kyle Hammond was the best. ?? my new car!! | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Jaclyn Daugherty
    I recently purchased a 2011 dodge caravan. The van met all the requirements that I wanted in a vehicle. I was told that the process was different for test driving a car because of covid which i assumed and that the cars had to be completely wiped down and cleaned in between drives. I was also told that this particular vehicle was det | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Marchristin Moore
    Took care of my Mini Van very professional | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Jac Rottiers
    First off it took 3 weeks for them to fix what was wrong with my vehicle... 3 weeks. Then I had to call them to find out it was done. Lastly, they don't follow the hours listed on the service departments door that says they are open until 7pm Monday through Friday because they actually close at 5pm. So I had my friend drive me out to | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Angelia Metivier
    My service rep, Fred, gave me one of my personal best customer experiences! Extremely helpful, charismatic, informative, and just an all around extremely nice guy. Unfortunately, I had to bring my Jeep back to be serviced after an overlooked mistake by the mechanic from the initial service that was being done. Otherwise, I would have | Read Full Review
    9/14/2020 12:00:00 AM | Google
  • ★★★★★ Heather Fritzsching
    Smooth easy process! Extremely happy with my purchase and the guys at Al Serra! | Read Full Review
    9/11/2020 12:00:00 AM | Google
  • ★★★★★ Haleigh Josephson
    This was the best experience I have EVER had with a dealership. Within 48 hours, I spoke with Matt about what I wanted in my next vehicle, connected with Meghann about pricing and options, chose my vehicle and all its details, signed my lease, and was driving home with my new Jeep Cherokee. My experience was fast, easy, highly commun | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Bryant Allen
    Always beautiful experience at Alserra | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Kelliher
    Great service! | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★ Tammy Wilson
    This was one of the best car buying experiences I have ever had. I didn't sit and wait all day, I got what I wanted, in less than a hour and all Glory goes to GOD!!!?????? Thanks John Peera | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★★ Anthony Barry
    Howard was fantastic, and so is this dealership. Compared to a different one I recently went to...NO COMPARISON..! Left my car very clean, and completed very quickly. | Read Full Review
    9/7/2020 12:00:00 AM | Google
  • ★★★★★ Rosie Cine
    My concerns we're addressed. My need for service hours and accommodation were taken care of provided for. | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ Lativa Simpkins
    Working with Deon my car always gets done!!, whether its my oil change or a mechanic problem, he makes sure to stay in contact with me for updates & that I still have transportation by sending the shuttle or a rental car. I would highly recommend him, he's super nice & professional | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ kevin waller
    recently had my car serviced @CDJR Al Serra and my service was excellent. Howard Taylor had me in and in a timely manner, not to mention knowledgable and customer friendly. My experience was awesome, he is the only customer specia I will see to take care of all my car needs. | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ J Jain
    Had to wait a long time, 2 hours + to get the car ready. Even though we called ahead in the morning but car wasn’t ready. Paperwork was fast and they accommodate us on Saturday just before closing. Lease rates were better than others. We had to come back on Monday , called in the mining but had to wait 2 hours to get the car. A | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ Lindsey Aitken9688
    Adam Garceau went above and beyond to help my family get a new vehicle! I became extremely frustrated with trying to find something that would fit the size of my family in my price range. Adam never gave up and found us a great vehicle. Can’t say enough about him! | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Donald Cramer
    I worked with Kyle directly and although the ram truck that I wanted had just been sold, Kyle was able to get one on dealer trade within a day. It is exactly what I wanted with very fast and responsive service from Kyle. I got delivery on the vehicle ASAP and thrilled with my purchase and the service I always get from Al Serra. This | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Richard Gollar
    Was a great experience he promptly answered all my questions and never made me wait. It was because of Trey I didn't buy from another brand he was so on the ball. The other dealer left me hanging all day before they got back to me about the price of the vehicle I test drove. Trey never was more then 5 minutes on calling me back. I wi | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ George Burton
    The service I received at Al Serra when I bought my new jeep willys was awesome. They took great care of me. | Read Full Review
    8/30/2020 12:00:00 AM | Google
  • ★★★★★ Phillip Semlow
    I truly enjoyed my experience purchasing a vehicle from this dealership. I sent an online request and someone contacted me within minutes. She looked into the vehicle I wanted and rather than leaving me on hold she asked to call me back, which she did in 10 minutes. She passed me on to Pete Staib in used cars and he was able to answe | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Alisha Ayres
    Painless experience. Austin was helpful and full of information for all my questions. I didn’t feel pressured or annoyed. Thank you for a great truck leasing experience. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★ scott simonich
    Asked specifically before my appointment if their vehicle lift was rated high enough to pick up my 3500 ram, they said it was. Sat in the waiting room for an hour and the tech came out and told me it wouldn't lift up my truck so they couldn't do any work on it. Thanks for wasting my time. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Candi Soriano
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    8/24/2020 12:00:00 AM | Google
  • ★★★★★ Ed Holden
    Good sales experience, great job at social distancing, masks, etc! | Read Full Review
    8/24/2020 12:00:00 AM | Google
  • ★★★★★ kimberly kimberly
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    8/21/2020 12:00:00 AM | Google
  • ★★★★ danielle
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    8/20/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Schwarz
    Jason was very patient and helpful! | Read Full Review
    8/18/2020 12:00:00 AM | Google
  • ★★★★★ Darrell Lucus
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    8/17/2020 12:00:00 AM | Google
  • ★★★★★ Amy Lovely
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    8/17/2020 12:00:00 AM | Google
  • ★★★★★ denita white
    The service specialist Deon Miller was very nice and knowledgeable and not at all pushy. I will definitely be going back again!! | Read Full Review
    8/13/2020 12:00:00 AM | Google
  • ★★★★★ William Hill
    Great service! Leased a car for my daughter. The salesman Trey was very efficient, explained every detail put us at ease and made the process painless. Great guy! We need more salespeople like him | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Trysten Whitney
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Jack Smith
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Tim Spence
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Bianca Ruff
    Fantastic experience. My guy Ryan was awesome, efficient and just super great to work with. My transaction was all completed within 5 hours it was shocking and so exciting. Also if anyone is concerned with Covid precautions they are doing a great job and taking extra care to ensure the safety and comfort of all potential customers. | Read Full Review
    8/8/2020 12:00:00 AM | Google
  • ★★★★★ Shawn Debo
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    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Rhonda Anagnostopoulos
    David Garr made my lease turn in & new lease process super easy and stress free. He found me exactly what I wanted. Love our new Grand Cherokee. | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Christina Silvestri
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    8/7/2020 12:00:00 AM | Google
  • ★★★★ Olivia Shute
    Brad Hammond was awesome. I was coming from out of town, and he made it a flawless process. Incredibly attentive and even had set up to have their GR store take care of a small chip in the windshield. Initial thoughts were that the car was pretty clean. But Gave 4 stars because after driving the car home I noticed that the detail d | Read Full Review
    8/4/2020 12:00:00 AM | Google
  • ★★★★★ Troy Westerby
    I worked with Trent Vartanian. He was awesome, worked with every single request and my neediness in asking questions. He was extremely professional and went the extra mile making sure I was taken care of. Thanks Trent! | Read Full Review
    8/3/2020 12:00:00 AM | Google
  • ★★★★ Brandon Woodthorp
    Great sales people up front! | Read Full Review
    8/3/2020 12:00:00 AM | Google
  • ★★★★★ Jackie Rieman
    Kristen Smith always does an amazing job! Kristen takes the time with In person or texts of what we are looking for and has vehicles ready for a quick test drive. With busy work schedules Kristen accommodates easy sales transactions and is always a pleasure to work with! Thank you Kristen! | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Dennis Bargy
    Greg Sunman my service advisor took great care of my issues I had with my 2019 Ram Larimine. He gave me an estimated amount of time it would take to complete the warranty work, kept me informed and the truck was ready when he said it would be. Al Serra Chrysler Dodge Jeep has got my business because of people like Greg. | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Kelliher
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    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Cole Preville
    Always great service at Al Serra | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Brian Lambert
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    8/1/2020 12:00:00 AM | Google
  • ★★★★★ David Garr
    5 stars always. In and out experience! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Brandon Medina
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    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Alycia Spohn
    My salesman David Garr was very helpful and knowledgeable. He took care of everything for me and was able to get me in my new car fast! They took care of my Chevy Silverado that I was leasing and I left with my brand new Jeep Wrangler Willys within 30 minutes! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Alissa Walker
    Fred was great with helping me with my issues and resolving them. Thank you! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Morgan Goforth
    | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Delaneo McQueen
    My overall experience with Fred was excellent. I felt I was in good hands and I was not disappointed. Thank you Fred. ” --> | Read Full Review
    7/28/2020 12:00:00 AM | Google
  • ★★★★★ Molly Ijames
    Great experience! Cruz was my “personal” salesman and he was very intuitive on what I wanted, yet never pushy. Had to wear a full face mask in nearly 90 degree heat, but never complained. Always cheerful and super helpful! Would do business there again in a heartbeat. | Read Full Review
    7/28/2020 12:00:00 AM | Google
  • ★★★★★ Trina Colley
    I was very pleased with the service I received, my Salesperson Erik Faulkner was excellent to work with and I highly recommend him. He answered all of my questions and never rushed through the process. I appreciate all he did to help me purchase my vehicle. | Read Full Review
    7/27/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Kelsheimer
    Me and my wife was telling Chris about are unsafe van and he took us back and told us what he has and we choose one for the test drive we liked and we liked it so much we bought the van Chris had it ready the next day for us to pick up Thank You Chris for helping us out we really like are Town and country and so do are kids Thanks a | Read Full Review
    7/27/2020 12:00:00 AM | Google
  • ★★★★★ JOSHUA PIAZZA
    Parts guy is the best. Always alot if knowledge | Read Full Review
    7/26/2020 12:00:00 AM | Google
  • ★★★★★ Andrea Consiglio
    Howard greeted me as soon as I pulled into the bay, before I even exited the vehicle. He was not only helpful, he was polite and kept me informed through the entire process. He also took the time to explain the bill. On a separate note, he had my Jeep washed, something NO ONE has done previously at this location. He is a wonderful as | Read Full Review
    7/26/2020 12:00:00 AM | Google
  • ★★★★★ Emily Wieczerza
    I had a long, painful road dealing with local CDJR dealerships but finally made it to Al Serra and it was the best decision I ever made! I had a specific list of wants for my new car and they acquired the vehicle and had me in my car cheaper than anyone around. They were professional, polite and amazing to work with. I recommend Trey | Read Full Review
    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Alan Highfield
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    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Amy Lavery
    Nick always listens to what I am looking for and works with me to find the best price. I would recommend him to anyone buying or leasing. He is the reason I keep coming back to Al Serra. | Read Full Review
    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Joe Sharp
    My experience with AL Serra Chrysler Dodge Jeep Ram was a 10 out of 10. The salesperson Erik was very knowledgeable and personable, and didn't hesitate to make sure everything went the way I wanted it to. Also, the rest of the staff was very welcoming. I had a great experience purchasing my vehicle! | Read Full Review
    7/23/2020 12:00:00 AM | Google
  • ★★★★★ Lynnelle Ward
    I decided to visit this dealership from out of the area as they are well known and had a large selection. After test driving and selecting a vehicle, I had to come back on another day to complete my purchase. My salesman, while friendly, seemed highly disorganized and everything took much longer than it should. I let him know the da | Read Full Review
    7/23/2020 12:00:00 AM | Google
  • ★★★★★ Cassie Goodwin
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    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Rufus Arnold
    My salesperson Cal is awesome highly recommended takes care of his customers will definitely help you with your budget and any problems you have???? | Read Full Review
    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Connie Fishtahler
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    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Nate Bellinger
    They were very helpful through the whole process and answered all of my questions quickly. Cal was great and I got a higher trade-in value than most other dealerships. | Read Full Review
    7/21/2020 12:00:00 AM | Google
  • ★★★★★ Michele Knox
    I always have a good experience with the staff at Al Serra. | Read Full Review
    7/21/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Lewis
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    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Kat crew
    took a little while to get to our car but they got a lot of the work covered under warranty. | Read Full Review
    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Charity Decker
    Great dealership. Made it easy to find and purchase a vehicle. Very friendly and extremely helpful dealers each time I’ve visited. Our final dealer, Jim was excellent. I love that he wasn’t pushy at all and let us tell him what we were looking for and what our budget was and he stuck with that until we asked for more. He was great an | Read Full Review
    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Holly Gauthier
    I had a great experience trading in and getting a new lease at Al Serra’s Dodge Jeep and Eagle. I called the main number, asked for a salesman explaining I was turning in my lease. I was Immediately connected to a salesman Kyle. I explain to Kyle the color, make and model truck that I wanted in a midnight edition so it’s been called | Read Full Review
    7/15/2020 12:00:00 AM | Google
  • ★★★★★ John Rouse
    Greg Sunman, is great to work with, awesome service! | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★★ Timothy Lara SR
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    7/14/2020 12:00:00 AM | Google
  • ★★★★★ TERRI PREVILLE
    Al Serra was awesome to work with! Thank you Nick for all of your help. I picked out my truck on a Monday and they delivered it to me the very next day at my place of business! Very impressive! The service manager Cole was very helpful in assisting with the sale Too! Thank Cole and Nick! | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★ mark loveless
    Made appointment showed up on time was told it was week and a half before they could look at my truck and had to leave it there. If I took my truck I lost my spot! Really leave a truck there for a week before you even look at it? Horrible | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★★ Cassandra Lewis
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    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Kaleea Harper
    Deon assisted in helping to make sure we got the best service possible and my husband and I are pleased as always with his consistent support. Thanks as always Deon! | Read Full Review
    7/11/2020 12:00:00 AM | Google
  • ★★★★★ M Nelson
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    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Knitter Who
    They are doing a great job of keeping customers and employees safe from the pandemic. Pretty sure sales guy Scott is a ninja, he kept popping up out of nowhere. He did a great job helping me buy my gently used Renegade. | Read Full Review
    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Russ McMartin
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    7/10/2020 12:00:00 AM | Google
  • ★★★★★ dennis coles
    My experience was excellent, all were polite and yet professional" I'll go there again soon" | Read Full Review
    7/10/2020 12:00:00 AM | Google
  • ★★★★★ Mike Bowdish
    Worked with sales rep Kris Helms and could not be happier with my service! He provided a timely responses to all my questions and really went that extra mile to ensure I was happy with my purchase. Highly recommended! | Read Full Review
    7/10/2020 12:00:00 AM | Google
  • ★★★★★ Mason Walker
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    7/8/2020 12:00:00 AM | Google
  • ★★★★★ Nick S
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    7/7/2020 12:00:00 AM | Google
  • ★★★★★ Mathew Matson
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    7/4/2020 12:00:00 AM | Google
  • ★★★★★ Daveybear31
    | Read Full Review
    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Robert Ebmeyer
    Completely satisfied! I will keep going back. Thanks to Nick and Phil! | Read Full Review
    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Donthony lewis
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    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Cindy Swain
    Amazing Service!... Thank you Greg Sunman for your Professionalism and Excellence! | Read Full Review
    7/1/2020 12:00:00 AM | Google
  • ★★★★★ Brenda Ormerod
    What awesome customer service!! I called my salesman, Ryan Fohey, in hopes of getting out of my current lease and into another. I told him what I needed out of my next lease and he was very receptive to what I was thinking. He ran some numbers by me and we came to an agreement and the rest is history! I drove off in my new Dodge | Read Full Review
    7/1/2020 12:00:00 AM | Google
  • ★★★★★ Carl Armstead
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    6/30/2020 12:00:00 AM | Google
  • ★★★★★ sherry weir
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    6/30/2020 12:00:00 AM | Google
  • ★★★★★ Colleen Hall
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    6/30/2020 12:00:00 AM | Google
  • ★★★★★ Kenny Carol
    We always get out lease from Hudy Handy he is great. Great dealer great service before and after the sale thanks al serra | Read Full Review
    6/27/2020 12:00:00 AM | Google
  • ★★★★★ shyann farber
    | Read Full Review
    6/27/2020 12:00:00 AM | Google
  • ★★★★★ David Long
    Jason Donaldson is awesome have bought my last 3 cars from him. Always a great experience and always goes above and beyond. Thanks again. | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Bryant Stuewer
    Corey V listened to exactly what we wanted and got us hooked up with just that! Painless experience, most of which was done from home. It was nice only spending 10 minutes in the dealership in total and getting everything taken care of. Whole experience felt safe and streamlined, even in the midst of the current health crisis! 5 star | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ John Palmer
    I am very happy with my service experience at Al Serra Dodge for my 2013 Dodge Journey. Greg Sunman was my service advisor for the entire time - he is exceptional! | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Connor Mc Cloud
    Had a wonderful experience actually looking for a vehicle David helped me find the perfect Truck to fit my needs. I bought a car a few years back and with no credit was stuck in a no win deal David helped me get out of that deal and even with negative equity I’m still paying less for my new truck than I was paying for my 2010 Honda. | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Jordan Sides
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    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Bunnie Carlisle
    I was so impressed with how quickly Tony was able to get me into my 2020 Wrangler Willys. We communicated through text, I signed all the financing documents electronically, he made the process so easy!! It was warm and sunny on the day I took delivery, after he showed me the features of my new vehicle, he removed the freedom tops so | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Alexandra Newsom
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    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Stefan Harris
    Steve Carnes is by far the most professional and accommodating salesman I have ever had the pleasure of working with. He went above and beyond to make sure I was the happiest I could be when getting in my new truck. He also did his incredible work with a a smile on his face. Thank you Steve! | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ James Sornig
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    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Chic Sanchez
    Deon miller is a great service advisor,we really feel like he take excellent care of our vehicles. | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ April Rushton
    Most simple lease I’ve ever had to sign | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Ryan Roth
    I had the best experience buying my 2018 RAM ! No bs, straight forward and honest ! Ryan Fohey was absolutely fabulous ! He knew exactly what I wanted and where my payments had to be and put me in the truck I have been looking for with room to spare! I’ll definitely be buying from Al Serra again ! | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Alan Moore
    Meghann was very helpful. I was very happy with how everything was handled. This was a great experience! | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Adrian Rouse
    My husband and I have been going here for about 3 years now, and everytime we get great service. They so a great job fixing recalls and giving oil changes, we have never had any issues. Also, the staff here are friendly and very helpful. Deon Miller was very helpful last time I went in, he was patient while I was trying to get info f | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Jeanetta Wallace
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    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Blake Soulet
    | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Bruce Miles
    I was shopping for a RAM truck at Al Serra Auto Plaza and they had exactly what I wanted. I was fortunate to have had David Garr as my sales representative. David was friendly, courteous, professional, and knowledgeable. His focus on my satisfaction, and the attention given to my numerous questions, would have had me believe I was th | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Amy Taylor
    Scott was awesome!! Made everything happen quickly! I will send all business that!! | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Jessica Soriano
    Quick, friendly, knowledgeable, and great customer service! I'm so pleased with my sales person, Matt Smith. I highly recommend this dealership and plan to return. | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Teresa Burtrum
    Deon Miller is the service advisor that I have always had the pleasure of working with at Al Serra. I find him to be friendly and extremely competent. I would suggest that if you need Any work done on your Dodge or Jeep you ask for Deon Miller. Terry Burtrum | Read Full Review
    6/18/2020 12:00:00 AM | Google
  • ★★★★★ Donna Cancilla
    Very friendly and knowledgeable. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Marquevaz Wiggins
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    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Katie Compton
    Austin Jozwiak was friendly and honest. He took a generous amount of time to communicate with me and get me in the vehicle I desired, at a cost more affordable than any other dealership I had contacted. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Cynthia Leavy
    Howard Taylor was very pleasant to work with. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★ Lawrence Goodall
    This dealership's service dept. has to be the worst I have ever encountered. Poor workmanship along with high prices. It used to be if you got work done by the dealership you could count on it being done to factory specifications. They could not do a proper oil change. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Derek Boston
    Purchased a new vehicle and trade two cars with them.... Great service!! Will be sure to purchase future vehicles with them. | Read Full Review
    6/16/2020 12:00:00 AM | Google
  • ★★★★★ Devin Sierra
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    6/16/2020 12:00:00 AM | Google
  • ★★★★★ Shawn Regentin
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    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Joseph Lajewski
    Excellent support from my salesman. Al Serra went the extra mile to get the right car for me. | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Brian Ratkos
    Working with Meghann was a pleasure... Meghann is very easy to work with, not a pressure situation like i have experienced at other dealerships, not to mention she found some other discounts that she applied to my purchase that i was not aware of.... Totally Satisfied.. | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Mike Allen
    This is a great place to buy a car! I worked with Bryan Vandemark. He and I spoke on the phone about two cars I was interested in and when I arrived to view the car I choose , he had it out front and ready to go. The pricing is great and I like the fact that they are very upfront and honest. Bryan asked and answered all my question | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Lady T
    Thank you Don It was a pleasure working with you. You were very professional and kept me informed about everything that was going on. He made our transaction very simple and easy even through social distancing. Thank you Tanya | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Julie Tank
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    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Gregory Pratt
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    6/13/2020 12:00:00 AM | Google
  • ★★★★★ Sharon Palmer
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    6/11/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Van Wagner
    very professional and was highly concerned about customers safety during virus | Read Full Review
    6/11/2020 12:00:00 AM | Google
  • ★★★★★ Tamika Lang
    | Read Full Review
    6/11/2020 12:00:00 AM | Google
  • ★★★★★ nick rodriguez
    Austin was very helpful and made the car buying experience easy. I would recommend him to anyone looking to purchase a vehicle through Al Serra Chrysler, Dodge, Jeep lot. | Read Full Review
    6/9/2020 12:00:00 AM | Google
  • ★★★★ Willie Vickers
    You should be able to wait for your car if the service required doesn't take long. Everybody can't just drop their only transportation off. | Read Full Review
    6/8/2020 12:00:00 AM | Google
  • ★★★★★ Julie Bolas
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    6/6/2020 12:00:00 AM | Google
  • ★★★★★ Nick Nasty
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    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Roger Hibberd
    Excellent service combined with a high level of concern for customer safety during COVID 19. | Read Full Review
    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Alison Price
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    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Kenneth Cassell
    Greg Sunman is MY service advisor at Al Serra Dodge Chrysler in Grand Blanc, Michigan. I personally know fairly little about how my vehicle functions, but I am comforted by the fact that I have Greg to advise me wisely about repairs. I know that while Greg works for and is paid by Al Serra, he also works for me. While that employm | Read Full Review
    6/3/2020 12:00:00 AM | Google
  • ★★★★★ Michael Roeback
    Very impressed with the level of professionalism my salesman showed, Bryan is amazing! Never had such a positive experience purchasing a vehicle at this price point. | Read Full Review
    6/3/2020 12:00:00 AM | Google
  • ★★★★★ Denice Densmore
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    6/2/2020 12:00:00 AM | Google
  • ★★★★★ William Ebbert
    | Read Full Review
    6/2/2020 12:00:00 AM | Google
  • ★★★★★ Brandon Bigelow
    Getting your vehicle serviced isn't always a pleasant experience, because it can mean that there is a problem with your vehicle. Greg is always polite, respectful and makes things easy for me. I appreciate that! | Read Full Review
    6/2/2020 12:00:00 AM | Google
  • ★★★★★ Shannon Cameron
    | Read Full Review
    5/31/2020 12:00:00 AM | Google
  • ★★★★★ arthur lawson
    Great experience worked with Greg White he had to jump through hoops to get the truck I wanted and he did love the truck and enjoyed working with Greg. | Read Full Review
    5/31/2020 12:00:00 AM | Google
  • ★★★★★ Bryan Morrow
    Great customer service and they do the little things to know they care! | Read Full Review
    5/30/2020 12:00:00 AM | Google
  • ★★★★★ Shari Miller
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    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Donna Shue
    Very Satisfied, Tony did A Great Job getting Me the exact vehicle I wanted. | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Joan Widgren
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Gabriele Ducharme
    I had a great experience turning in my lease and getting into a new one. Despite the current difficulties due to COVID-19, Jeff Saber made my experience as smooth as it possibly could have been. I will definitely go back to Al Serra for my next vehicle. | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Bob Brooks
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★ jay boyer
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★ Sam Cirisan Sr
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Regina Rude
    Good service friendly people | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Eric Wall
    I bought a 2018 Ram last week and the service could not have been any better. Chris was fantastic to work with and took care of everything. The way they have handled the new way if doing business due to Covid 19 makes things about as smooth as possible. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Karen
    | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Susan Brennan
    After going to 3 to 4 dealerships and being denied financing Al Serra helped me. Cal was awesome to work with and highly recommend him. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Bunnie Carlisle
    After bad experiences at 2 other dealerships in the area, Tony Fakhoury got me into a 2020 Jeep Wrangler within a few days! Excellent experience! Love my new Jeep! | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Richard Sandell
    The second vehicle we've leased from Trent Vartanian in 3 months. Same excellent service with the added features of sanitized vehicle, paperwork and all Covid-19 recommended safeguards. The delivery took less than 1/2 hour. I couldn't beat the deal. I'll be recommending Trent and Al Serra Auto Mall. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Maher Alatrash
    | Read Full Review
    5/25/2020 12:00:00 AM | Google
  • ★★★★★ Elesha Kirkpatrick
    Corey V was awesome!! Made the buying process so easy!! | Read Full Review
    5/22/2020 12:00:00 AM | Google
  • ★★★★★ Nainesh Patel
    | Read Full Review
    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Jaylen Westbrook
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    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Connor Fisher
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    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Nick Lund
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    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Linda Park
    Always feel well taken care of here. Love buying my cars from Al Serra. Deon in service does an excellent job of taking care of my needs. | Read Full Review
    5/19/2020 12:00:00 AM | Google
  • ★★★★★ Armani Maxwell
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    5/19/2020 12:00:00 AM | Google
  • ★★★★★ Beatrice huddleston
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    5/17/2020 12:00:00 AM | Google
  • ★★★★★ michael forsyth
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    5/15/2020 12:00:00 AM | Google
  • ★★★★★ Tina DeLuca
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    5/14/2020 12:00:00 AM | Google
  • ★★★★★ Jacob Branham
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    5/14/2020 12:00:00 AM | Google
  • ★★★★★ Barb Boudreau
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    5/12/2020 12:00:00 AM | Google
  • ★★★★★ Deborah Kachhal
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    5/11/2020 12:00:00 AM | Google
  • ★★★★★ shawn fox
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    5/9/2020 12:00:00 AM | Google
  • ★★★★★ JAGGER BENNETT
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    5/9/2020 12:00:00 AM | Google
  • ★★★★★ Gab
    The team was very professional, knowledgeable, and had prompt services. I appreciate the text services to inform when the vehicle is finished. Special thanks to Deon in the service department for his outstanding customer service. Highly recommend! | Read Full Review
    5/5/2020 12:00:00 AM | Google
  • ★★★★★ Lynda Sweers
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    5/4/2020 12:00:00 AM | Google
  • ★★★★★ Gordon Horton
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    5/3/2020 12:00:00 AM | Google
  • ★★★★★ Brian Rishell
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    5/1/2020 12:00:00 AM | Google
  • ★★★★ Stephanie G
    Absolute terrible service department, have tried it 4 times now. For me, terrible service department = never getting our sales. Sticking with Golling but will try the Fenton & Lapeer Jeep Dealers to see if I can find one closer. Al Serra Grand Blanc though - never again | Read Full Review
    4/30/2020 12:00:00 AM | Google
  • ★★★★★ Jen Atamian
    Josh made the experience so easy and enjoyable! I will definitely be referring my friends and family!! Thank you so much! | Read Full Review
    4/27/2020 12:00:00 AM | Google
  • ★★★★★ Jamie Brandon
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    4/25/2020 12:00:00 AM | Google
  • ★★★★★ J Sounz
    I have been serviced by Mr. Sunman on multiple occasions. Each experience is the same. Great customer service! | Read Full Review
    4/23/2020 12:00:00 AM | Google
  • ★★★★★ KATHY TANNER
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    4/21/2020 12:00:00 AM | Google
  • ★★★★★ MacKenzie Bruce
    This is my 3rd vehicle purchased through Steve Carnes and I couldn't be happier. I have since moved to the metro-Detroit area after my first purchase years ago, and even with the many dealer options closer to home, I come back to Al-Serra every time. Steve is professional, knowledgeable, efficient, and makes the purchasing process a | Read Full Review
    4/20/2020 12:00:00 AM | Google
  • ★★★★★ Aubree Gross
    Tony was amazing! I live in the Grand Rapids area and chose to work with Tony based of my mom’s experience with him. He did not disappoint! I was able to get amazing customer service over the phone and even better service in person. Tony worked extremely hard to get me the car I wanted and within the price range I wanted. I highly re | Read Full Review
    4/17/2020 12:00:00 AM | Google
  • ★★★★★ scott frazer
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    4/17/2020 12:00:00 AM | Google
  • ★★★★★ Kenzie VanNess
    Kyle Hammond went above and beyond helping me find my perfect Jeep! He was very knowledgeable and helpful through this process! He has a welcoming personality and never pushed me into buying/leasing something I didn’t want too. The process was so quick, easy, and understanding. Kyle Hammond will have my family’s business from here on | Read Full Review
    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Darlene Davis Calvert
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Ashley Haws
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ nelson lakey
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Brittnay Kilgore
    Whenever I am having car issues with my Jeep I do not hesitate to bring it in to Deon in the service department! Very kind and patient and overall works hard to make sure things are taken care of. I had an unexpected expense come up and Deon helped me work through a very frustrating moment. Thanks a bunch! | Read Full Review
    3/16/2020 12:00:00 AM | Google
  • ★★★★★ S J
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    3/16/2020 12:00:00 AM | Google
  • ★★★★★ James Halminiak
    I worked with Bryan Vandemark and was pleased with the experience | Read Full Review
    3/13/2020 12:00:00 AM | Google
  • ★★★★★ Barbara Nass
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    3/12/2020 12:00:00 AM | Google
  • ★★★★★ Kathie Miller
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    3/12/2020 12:00:00 AM | Google
  • ★★★★ Lori estes
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    3/12/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Tyler
    Fast, friendly service. Conner was very helpful in answering all of my questions and concerns. | Read Full Review
    3/11/2020 12:00:00 AM | Google
  • ★★★★ Beware
    I purchased a Chrysler with written assurance from the service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, with 10 months of corrosion protection left on my warranty, the vehicle was brought into the dealer with rust bubbles on the driver | Read Full Review
    3/9/2020 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Hinkins
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    3/8/2020 12:00:00 AM | Google
  • ★★★★★ Brenda Perry
    They really didn't do much for my jeep and we asked them to look at my air conditioning and they said let's take care of this first but really didn't take care of that they really didn't listen to us | Read Full Review
    3/8/2020 12:00:00 AM | Google
  • ★★★★★ Maryann Birmingham
    This is the second time we have had Howard at the desk and he explains things well and is very polite! Thanks for all of your help! Keep up the good work! Always a great experience with great prices! | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Adam Craven
    Fast and smooth....barely waited. Great service! | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Pam Hubbert
    AWESOME | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Sean Ritchey
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    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Mark F
    Fast, Attentive, Excellent customer service. Fred Wallace went above and beyond to get my daughter's Durango taken care of, fixed right, and back on the road. Highly recommend Fred and Al Serra Chrysler Dodge Service Department. | Read Full Review
    3/4/2020 12:00:00 AM | Google
  • ★★★★ William Crockerham
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    3/4/2020 12:00:00 AM | Google
  • ★★★★★ Lacy Miller
    Fred Wallace in service is AMAZING! He always makes sure my Jeep is in perfect shape and any issues that I've had with it have always been taken care of. He also takes the time out of his day, whether at work or in his personal like to answer my questions. As a first time Wrangler owner I have many questions about what is normal and | Read Full Review
    3/2/2020 12:00:00 AM | Google
  • ★★★★★ Nylar Jupree
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    3/2/2020 12:00:00 AM | Google
  • ★★★★★ Tim Hamilton
    Very pleasant, our salesman Nick Hittle was very helpful. I've been dealing with him for several years and will continue to. I recommend go see Nick | Read Full Review
    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Sylvia Stoddard
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Michaela Wilson
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Ginger Metzelburg
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Patricia Ouellette
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ scott shenk
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    2/28/2020 12:00:00 AM | Google
  • ★★★★★ Keith Love
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    2/27/2020 12:00:00 AM | Google
  • ★★★★★ Matt Turner
    Amazing people, fast and easy service. I’ve always gone to Al Serra and so has my family no complaints! | Read Full Review
    2/27/2020 12:00:00 AM | Google
  • ★★★★★ Benjamin Vanaman
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    2/27/2020 12:00:00 AM | Google
  • ★★★★★ Diana
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    2/27/2020 12:00:00 AM | Google
  • ★★★★★ Dawn Yonkman
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    2/24/2020 12:00:00 AM | Google
  • ★★★★★ Larry Rogers
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    2/22/2020 12:00:00 AM | Google
  • ★★★★★ Broc
    David Garr at Al Serra is the best in the biz! I drive from over an hour away just for his services. I’m a Jeep guy, and Al Serra has all the different styles of Jeeps for me to choose from. You guys have a customer for life! Thanks David! | Read Full Review
    2/22/2020 12:00:00 AM | Google
  • ★★★★★ Sylvester Mc Lean
    Wonderful service!! | Read Full Review
    2/22/2020 12:00:00 AM | Google
  • ★★★★★ Paige Teregan
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    2/22/2020 12:00:00 AM | Google
  • ★★★★ Ben Borovsky
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    2/22/2020 12:00:00 AM | Google
  • ★★★★ Ray Pirozek
    this dealership is only concerned about money. customer satisfaction is not a priority. | Read Full Review
    2/22/2020 12:00:00 AM | Google
  • ★★★★★ Tracy Robert
    My service writer, Dion was awesome. But I won't ever be back. I do not recommend having service done there. | Read Full Review
    2/18/2020 12:00:00 AM | Google
  • ★★★★★ Michael Hawkes
    Kyle Hammond, paid attention to details and was there every step of the way. He did not make empty promises and even took calls on his off day to ensure all of my concerns were taken care of. Kyle Hammond is located at the Chrysler dealership. I will be shopping with Kyle again in the future. | Read Full Review
    2/17/2020 12:00:00 AM | Google
  • ★★★★★ Jen Witten
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    2/17/2020 12:00:00 AM | Google
  • ★★★★★ Tom Rose
    Good service | Read Full Review
    2/16/2020 12:00:00 AM | Google
  • ★★★★★ John Severance
    Very Good Service in the Sales Department !!!!!!! Very Nice Salespeople !!!!!!! | Read Full Review
    2/14/2020 12:00:00 AM | Google
  • ★★★★★ Donna Smith
    I have worked with salesman Erik Faulkner for more than 10 years and I’ve always been pleased with my Chrysler lease deals. I’ve referred family and friends to Erik. He goes extra steps to provide great customer service. I feel the other salesmen willingly support each other. It’s a very friendly dealership. ???? | Read Full Review
    2/14/2020 12:00:00 AM | Google
  • ★★★★★ Corey Aitken
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    2/14/2020 12:00:00 AM | Google
  • ★★★★★ Bianca Torbert
    Thank you Deon for your attention to details and making sure I was aware of my car service need. I appreciate you and again thank you. | Read Full Review
    2/13/2020 12:00:00 AM | Google
  • ★★★★★ H Moulthrop
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    2/13/2020 12:00:00 AM | Google
  • ★★★★★ Cindy Swain
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    2/11/2020 12:00:00 AM | Google
  • ★★★★★ Kim
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    2/11/2020 12:00:00 AM | Google
  • ★★★★★ sandra stclair
    Deon Miller is a good and kind young man when ever I'm take my car into Al Serrano for service he has a very good attitude and a smile. | Read Full Review
    2/4/2020 12:00:00 AM | Google
  • ★★★★★ Catherine
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    2/4/2020 12:00:00 AM | Google
  • ★★★★★ stacy peterson
    Meghann Snow was wonderful, I have never gone to her or Sl Serra in the past however after meeting with Meghann and closing on my new Ram I will never go to anyone else again. | Read Full Review
    2/4/2020 12:00:00 AM | Google
  • ★★★★★ Stacy Peterson
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    2/4/2020 12:00:00 AM | Google
  • ★★★★★ Marcella Gomez Brown
    Don't allow Connor Fisher to help you. He kicked the vehicle scanner across the room and Cole preville the manager saw it happen. They did nothing sat for 3 hours just for an oil change. If my husband hadn't seen our vehicle out front no telling how long he would have sat there. Never saw Connor again. Smh. Shame cuz my salesman is g | Read Full Review
    2/4/2020 12:00:00 AM | Google
  • ★★★★★ sharita stewart
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    2/3/2020 12:00:00 AM | Google
  • ★★★★★ Randy Darnell
    Meghann Snow was very honest, detailed and strived for customer satisfaction. The whole team at Al Serra worked together and I would recommend them to everyone | Read Full Review
    2/3/2020 12:00:00 AM | Google
  • ★★★★★ Kathleen Goodrich
    Been dealing with Al Serra for several years and wouldn't go anywhere else! | Read Full Review
    2/2/2020 12:00:00 AM | Google
  • ★★★★★ chris coffman
    Steve Carnes did a great job at Al Serra Chrysler Dodge Jeep Ram. I strongly recommend checking in with Steve if you are interested in buying a new car! | Read Full Review
    2/2/2020 12:00:00 AM | Google
  • ★★★★★ Heather Maranzano
    My sales representative Greg was awesome! Very attentive and willing to take his time to make sure I purchased the right vehicle for me. Everyone was very pleasant from my very first phone call to my last step out the door. Also, the finance rep was very informative making sure I understood my options and worked to get me the best de | Read Full Review
    1/31/2020 12:00:00 AM | Google
  • ★★★★★ Amy Mastromatteo
    Steve carnes was great as alway. Ten rating | Read Full Review
    1/31/2020 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Bergman
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    1/31/2020 12:00:00 AM | Google
  • ★★★★★ Jordan Funk
    Austin was great to work with and made the process easy. Highly recommend this dealership and make sure to see Austin | Read Full Review
    1/29/2020 12:00:00 AM | Google
  • ★★★★★ Kevin Gulick
    This place is great! So many options. Our salesman Jason Donaldson did a fantastic job finding us the best vehicles for my wife and I. | Read Full Review
    1/28/2020 12:00:00 AM | Google
  • ★★★★★ Chris Todd
    Always the best. I’d never go anywhere else. | Read Full Review
    1/28/2020 12:00:00 AM | Google
  • ★★★★★ Brei Harris
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    1/26/2020 12:00:00 AM | Google
  • ★★★★★ Jeannette Brunetti
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    1/25/2020 12:00:00 AM | Google
  • ★★★★★ K.C. Bhalgat
    | Read Full Review
    1/25/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Mahon
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    1/25/2020 12:00:00 AM | Google
  • ★★★★ Kara Myatt
    Great! Appreciate all Steve's help | Read Full Review
    1/25/2020 12:00:00 AM | Google
  • ★★★★★ Noob Saibot Reversed
    | Read Full Review
    1/23/2020 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Steve makes the vehicle buying process a great experience. He is knowledgeable and listens to his customers. He isn't pushy and genuinely cares that you get what you want. I recommend him to all my friends and family. He's my first call when I need a new vehicle. | Read Full Review
    1/23/2020 12:00:00 AM | Google
  • ★★★★★ Val Davis
    Tom Drudi and The Al Serra team hit it out of the park again, 2nd time back and I will be back for a 3rd on my next truck, for sure! Best dealer in Michigan! | Read Full Review
    1/23/2020 12:00:00 AM | Google
  • ★★★★ Adam Lengyel
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    1/18/2020 12:00:00 AM | Google
  • ★★★★★ DAVID SMITH
    | Read Full Review
    1/16/2020 12:00:00 AM | Google
  • ★★★★★ Tori Wright
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    1/16/2020 12:00:00 AM | Google
  • ★★★★★ Chad Parsons
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    1/16/2020 12:00:00 AM | Google
  • ★★★★ Lisa Lang
    Greg is always fast, efficient and professional. I am grateful for the quality and care when I bring my car to Al serra. | Read Full Review
    1/16/2020 12:00:00 AM | Google
  • ★★★★★ Isabel Rook
    Thoroughly pleased with service I received on my Jeep from Howard Taylor @ Al Serra Chrysler. Had oil change, tires rotated and asked for his advice on whether I needed to replace my tires since they were having a special. | Read Full Review
    1/14/2020 12:00:00 AM | Google
  • ★★★★★ Brian Harrison
    Steve is very professional, yet personable. Always followed up. I could not have had a better vehicle buying experience. | Read Full Review
    1/14/2020 12:00:00 AM | Google
  • ★★★★★ Russ Spencer
    I received outstanding service from Erik Faulkner when I recently leased a 2020 Grand Cherokee. | Read Full Review
    1/12/2020 12:00:00 AM | Google
  • ★★★★ 1122 Hope
    Good car buying experience | Read Full Review
    1/10/2020 12:00:00 AM | Google
  • ★★★★★ Daryl Perry
    Al Serra is a great place to buy a pre owned vehicle. With a knowledgeable , courteous , supportive sales staff , your sure to get a great deal. I know I did ! And upon arrival be sure to ask for Jason Czarka, he will treat you right !!! Daryl Perry | Read Full Review
    1/9/2020 12:00:00 AM | Google
  • ★★★★★ Michelle Turner
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    1/8/2020 12:00:00 AM | Google
  • ★★★★★ Leanne Young
    David went above and beyond to find me just the deal and payment I was looking for. He continues to support my needs with service as well. I top-notch guy! | Read Full Review
    1/8/2020 12:00:00 AM | Google
  • ★★★★★ Brent Rushin
    Great and it's not the only vehicle I've worked with him on! I've also referred a few others to him as well. Great guy. Goes above and beyond! | Read Full Review
    1/6/2020 12:00:00 AM | Google
  • ★★★★★ Rachael Jeffers
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    1/6/2020 12:00:00 AM | Google
  • ★★★★★ Deanna Boyd
    Our experience was great there was no problems and everyone was very professional I give mr Handy a 10 out of 10 rating. Really enjoying my new jeep | Read Full Review
    1/4/2020 12:00:00 AM | Google
  • ★★★★★ Jerry Uhrig
    I was very pleased with the level of service and professionalism that I received at Al Serra. My service tech, Fred Wallace, was very knowledgeable and efficient in getting my vehicle serviced. I would highly recommend him for all your service needs! | Read Full Review
    1/4/2020 12:00:00 AM | Google
  • ★★★★★ Robin Hartman
    I had come in for a recall on my truck and ended up coming back the following day to get a Cherokee. I was just curious about it, so I was asking for some information while I waited on my truck. The salesman was very nice and didn't try to get me into anything I didn't want. He answered all my questions and showed me all about the ne | Read Full Review
    1/3/2020 12:00:00 AM | Google
  • ★★★★★ Brian Goss
    | Read Full Review
    1/3/2020 12:00:00 AM | Google
  • ★★★★★ Stacy Peterson
    Meghann Snow, Amazing sales rep and human being!! She found what I wanted super fast and I was in and out of there quickly. I’ve never done business at Al Serra before, and I don’t know why because their inventory is huge!! Very good experience, highly recommend! | Read Full Review
    1/3/2020 12:00:00 AM | Google
  • ★★★★★ Samantha Campbell
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    1/3/2020 12:00:00 AM | Google
  • ★★★★★ Andrea Panek
    Jason Donaldson was wonderful. He worked with us for 2 days. He was in constant contact with us and made sure we left with exactly what we wanted. I purchased a 2017 Pacifica. They detailed it and filled my tank. They did an excellent job. We also talked to his boss, Chad. He did a wonderful job explaining the different warranties an | Read Full Review
    1/2/2020 12:00:00 AM | Google
  • ★★★★★ Craig Robinson
    “ Excellent. Nick Hittle has been my families go to salesman at Al Serra for several years and he has always addressed our vehicle needs in a professional and timely manner. Nick is a tremendous asset to your dealership! | Read Full Review
    1/1/2020 12:00:00 AM | Google
  • ★★★★★ Marcella Gomez Brown
    Al serra always takes great care in servicing our leased vehicles. Thank you for great sales Adam and service howard and Cole. | Read Full Review
    1/1/2020 12:00:00 AM | Google
  • ★★★★★ David Kellogg
    Great shopping experience! Bryan met us at the door, was very polite and knowledgeable. We got more for our trade in then expected which help seal the deal for us. I would recommend Bryan and Al Serra to anyone in the market for used car. | Read Full Review
    1/1/2020 12:00:00 AM | Google
  • ★★★★★ Kim Les
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    1/1/2020 12:00:00 AM | Google
  • ★★★★ Marie Tam-Ovsenik
    | Read Full Review
    1/1/2020 12:00:00 AM | Google
  • ★★★★★ Craig Robinson
    “ Excellent. Nick Hittle has been my families go to salesman at Al Serta for several years and he has always addressed our vehicle needs in a professional and timely manner. Nick is a tremendous asset to your dealership! | Read Full Review
    12/30/2019 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    | Read Full Review
    12/30/2019 12:00:00 AM | Google
  • ★★★★★ Dung Cao
    Meghann Snow - Excellent service. We requested a difficult to locate vehicle but Meghann delivered expediently | Read Full Review
    12/30/2019 12:00:00 AM | Google
  • ★★★★ Dave M
    | Read Full Review
    12/30/2019 12:00:00 AM | Google
  • ★★★★★ Matthew Tinsey
    | Read Full Review
    12/28/2019 12:00:00 AM | Google
  • ★★★★★ chris coffman
    | Read Full Review
    12/28/2019 12:00:00 AM | Google
  • ★★★★★ Thomas Chapman
    This review is on the great sales advisor, Adam Garceau, that I dealt with at Al Serra Chrysler, Dodge, Jeep, Ram. I was looking for a new truck and was interested in either a Jeep Gladiator or Ram 1500. Adam took time to explain options available on both of these vehicle. I was allowed to test drive each vehicle. He was Very knowle | Read Full Review
    12/27/2019 12:00:00 AM | Google
  • ★★★★★ NAIAD001
    Great experience, we went back and forth a few times, but Randy managed to get me what I wanted in the end. Great salesman and I would definitely recommend Randy to friends, family and colleagues. | Read Full Review
    12/25/2019 12:00:00 AM | Google
  • ★★★★★ Nancy Rousseau
    As a lifetime loyal GM family, the thought of making the switch to a Jeep was a little worrisome. Brian Sornson listened to what we were looking for, didn’t waste our time getting the best deal for himself or the dealership, but gave us the best deal for what we were looking for in a vehicle, and followed up after the sale was over | Read Full Review
    12/25/2019 12:00:00 AM | Google
  • ★★★★★ Charlie Hall
    I go because I own one of the very first models of the H2's. They have serviced it since the beginning for every single need. The courtesy of everyone is top notch. From owner down to the repair personnel are personable and capable of taking care of you. I would recommend them for every aspect of their dealerships. I have been extrem | Read Full Review
    12/25/2019 12:00:00 AM | Google
  • ★★★★★ Lorrie Pascoe
    | Read Full Review
    12/23/2019 12:00:00 AM | Google
  • ★★★★★ timothy ortwine
    Erik is a great salesman and he did his best to give me the best deal he could! He had everything ready by the time I got there and made it so easy to purchase my new truck. 10/10 would recommend Erik to ANYONE looking to buy a new vehicle. | Read Full Review
    12/22/2019 12:00:00 AM | Google
  • ★★★★★ David Dillow
    Greg is very helpful when it comes to auto issues. He has gone above and beyond what is necessary to fulfill his position. I have had few but pleasant auto related issues with him. I highly recommend him to anyone needing auto repair assistance. | Read Full Review
    12/22/2019 12:00:00 AM | Google
  • ★★★★★ Kelli Catrell
    Thank you for working with me Tony! You were very friendly and professional throughout the process. I appreciate all of your help to get me into my new vehicle the same day! | Read Full Review
    12/22/2019 12:00:00 AM | Google
  • ★★★★★ Dave Decker
    Why would I travel 630 miles from where I live (in North Carolina) to the AutoPlaza to buy a car? Because of Kevin Yzquierdo. Trust and Respect. He has earned both in the 20 years that I have known him. I trust him to listen to me, I trust his advice, and I appreciate that he took care of the paperwork that allowed me to buy a ve | Read Full Review
    12/22/2019 12:00:00 AM | Google
  • ★★★★★ Katherine H
    We worked with David G. to purchase our new Jeep and had a great experience! | Read Full Review
    12/19/2019 12:00:00 AM | Google
  • ★★★★★ Lisa Dunn
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    12/19/2019 12:00:00 AM | Google
  • ★★★★★ Robert Diggs
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    12/19/2019 12:00:00 AM | Google
  • ★★★★★ Ronald Capton
    Outstanding, couldn't ask for better service, will recommend Adam to anyone I know looking for a new vehicle. | Read Full Review
    12/19/2019 12:00:00 AM | Google
  • ★★★★★ KRISTINA SOMERS
    | Read Full Review
    12/19/2019 12:00:00 AM | Google
  • ★★★★★ Jeremy Mosher
    Great place to shop for cars. Salesman was great and Manager thanked us for our business personally. Definitely a 5vstar experience! | Read Full Review
    12/18/2019 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    Great place to shop! | Read Full Review
    12/18/2019 12:00:00 AM | Google
  • ★★★★★ jennifer johnson
    | Read Full Review
    12/18/2019 12:00:00 AM | Google
  • ★★★★★ Jeffery Babcock
    Erik was a fantastic salesman!!! I walked expecting to buy a car and never thought I would lease a vehicle. The process was simple and he was able to get us all written up in two days!!! | Read Full Review
    12/18/2019 12:00:00 AM | Google
  • ★★★★ Luke Swartzmiller
    Friendly service,however an oil change and tire rotation seemed to take longer than the River Front in North Aurora,IL ,the dealer I go to at home | Read Full Review
    12/18/2019 12:00:00 AM | Google
  • ★★★★★ Larry Elrod
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    12/16/2019 12:00:00 AM | Google
  • ★★★★★ Matt Woodworth
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    12/14/2019 12:00:00 AM | Google
  • ★★★★★ Tajah Michelle
    I definitely recommend Al Serra for car shoppers! Adam made buying my son's 1st car beyond a pleasant experience. We drove all the way from Dearborn and we'd do it again. I'll be checking here when it's time for more cars. | Read Full Review
    12/14/2019 12:00:00 AM | Google
  • ★★★★ Danette Wiles
    | Read Full Review
    12/14/2019 12:00:00 AM | Google
  • ★★★★★ roger loucks
    We worked with Steve Carne's and from the start of the process to the end of it. Steve was open about everything and never once didn't answer my call or get someone else to help me if he wasn't available. It was a great experience to buy this vehicle and would definitely recommend Steve and know who I will be looking for the next tim | Read Full Review
    12/13/2019 12:00:00 AM | Google
  • ★★★★★ Mike Smith
    Very busy but i had appt and was taken care of in a timely fashion & oil change was completed within 35 minutes. Thank AL SERRA CDJR!! | Read Full Review
    12/10/2019 12:00:00 AM | Google
  • ★★★★★ kathy henson
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    12/9/2019 12:00:00 AM | Google
  • ★★★★★ David Lewis
    | Read Full Review
    12/9/2019 12:00:00 AM | Google
  • ★★★★★ Sherry Long
    Everyone very friendly and I was processed quickly for a new vehicle. No hassles! | Read Full Review
    12/6/2019 12:00:00 AM | Google
  • ★★★★★ Erica Peters
    Great place! Nick had the vehicles I sent him pulled up and ready for me to drive when I arrived at the dealership. He was patient and explained in detail any questions I had, and also made the trade-in experience painless. I'd recommend him to all family and friends moving forward. | Read Full Review
    12/6/2019 12:00:00 AM | Google
  • ★★★★★ Ty S
    One of the best experiences I've had at a service department. Honesty goes a long way. | Read Full Review
    12/6/2019 12:00:00 AM | Google
  • ★★★★★ David Brown
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    12/6/2019 12:00:00 AM | Google
  • ★★★★ james brewer
    Dodge service department hands Downs way better than their Chevy service department | Read Full Review
    12/6/2019 12:00:00 AM | Google
  • ★★★★★ Laura Gullett
    | Read Full Review
    12/4/2019 12:00:00 AM | Google
  • ★★★★★ Tony F
    Outstanding service! Adam was a true pleasure to deal with! Highly Recommend!! | Read Full Review
    12/4/2019 12:00:00 AM | Google
  • ★★★★★ Terry Tengdin
    Great place to do business with will work with you to get the best deal | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Bruce Bentley
    | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Don Wilcox
    Happy with Nick Hittle at Al Serra Jeep. Knowledgeable, no nonsense let's get it done deal. | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Cheryl Brophy
    Katey hooked me up!! I know I’m related but she saved me over $100 a month for an updated version of my Jeep limited that I love already!! | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Kevin Baker
    Good selection, excellent customer service, great deal! | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Rad Chad
    Made the car buying process easy and no hassle, while giving the best deal. Would recommend to others. | Read Full Review
    12/3/2019 12:00:00 AM | Google
  • ★★★★★ Rick Patton
    “ Adam Garceau greeted us cheerfully, answered questions we had, shared appropriate suggestions based on our desires/needs without pressuring us & involved others on his team to provide helpful information as well. Though we weren't in a hurry to purchase a vehicle that particular day, after test-driving several vehicles [and disco | Read Full Review
    12/1/2019 12:00:00 AM | Google
  • ★★★★★ Matt Kaszynski
    | Read Full Review
    12/1/2019 12:00:00 AM | Google
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