About Grogan's Towne Chrysler Jeep Dodge Ram
Grogan's Towne Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (419) 740-5136 today to schedule your next appointment.
Our technicians at Grogan's Towne Chrysler Jeep Dodge Ram are ready to help you!
Grogan's Towne Chrysler Jeep Dodge Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Grogan's Towne Chrysler Jeep Dodge Ram today at (419) 740-5136 to learn more
-
★★★★★ Brandon HofmannIf you buy a car from them make sure they clean it properly. I am so disgusted and disappointed by the $30k truck I purchased. After getting it home we realized it was COVERED in a grime that was almost impossible to scrub off. All they did was throw a layer of armor all over all the grime to make it look presentable. Shouldn't every | Read Full Review5/29/2025 12:00:00 AM | Google
-
★★★★★ Russ NottkeTerrible experience. The place is typical bottom feeder. Ask me about driving an hour to be misled. I should have know when they wouldn't give me the carfax on that particular vehicle. | Read Full Review5/27/2025 12:00:00 AM | Google
-
★★★★★ Krystal DickersonI recently had the pleasure of working with Noah at Grogan’s dodge jeep ram, and I must say, he's been an absolute delight to work with! Noah’s exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable, it was a tremendous experience for Noah to see such a steady growth | Read Full Review5/11/2025 12:00:00 AM | Google
-
★★★★★ Kaylyne RyanWe had a good experience here. Our salesman, John, was helpful and knowledgeable. The financial sales man, Chris, was also excellent! Got us a good rate and was not pushy. | Read Full Review5/9/2025 12:00:00 AM | Google
-
★★★★★ Robert TeaseI purchased a 2022 ram 1500 from John Byrne at Grogan’s Towne and received incredible service. John was extremely response with questions and information about the truck I was buying. I live in Michigan and have bought it from Grogan’s Towne in the past and I will definitely purchase another vehicle from John in the future. | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Diane AdamsI just drove off the lot today having purchased a beautiful 2023 Chevy Blazer! After the past few years of excellent service on my 2017 Dodge Caravan, it was time to buy a newer vehicle. Everyone throughout the entire establishment is service minded, which includes the drivers of the courtesy van service, Dan and Mike. In fact, if Mi | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Joscelyn RollheiserMe and my cousin went to purchase a car, John made this process easy and simple!! Everything was explained easily and quickly. I 100% recommend going to Grogan to purchase a car!! When i’m ready to buy, that’s where i’ll be going! | Read Full Review5/3/2025 12:00:00 AM | Google
-
★★★★★ Macie MorrisJohn made my first car buying experience stress free and extremely easy going! I wouldn’t recommend anyone else! Thank you again! | Read Full Review5/3/2025 12:00:00 AM | Google
-
★★★★★ Jonathan ApplerI can say that when it comes to the service department I have experienced every aspect of customer relations and service. From good to bad. In the end there is no other dealer I would want touching my vehicle let alone working on it Nick was awesome from start to finish. If he felt there was an aspect where improvements were possible | Read Full Review4/28/2025 12:00:00 AM | Google
-
★★★★★ Samantha PThank you so much to everyone at Grogans that helped me with buying my brand new 2025 Jeep Compass. A very huge thank you to Noah. Noah was my salesman and he was so helpful with the whole process. I loved his personality and his customer service. He and the Grogans team made buying my very first new car such a wonderful experien | Read Full Review4/26/2025 12:00:00 AM | Google
-
★★★★★ Shane DixonI came in knowing exactly what I wanted and what I could afford. Working with Noah; at no point did I feel pressured or my time wasted. It was the most comfortable car buying experience I’ve had. So thanks Noah and Grogan team! I was able to peel out of the lot worry free in my dream Jeep. | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ BoraI’d like to thank John Byrne for making the process as smooth as it gets! This is a nice dealership with kind and helpful people, and I’m happy to be one of their customers. | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Karen DavisMy Plum Crazy Charger (Daytona) is the best! | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ DebiEvery time I Take my vehicle they're to get worked on. They keep it for weeks and weeks. Thank God I've got friends to help me out and loan me their vehicle. Otherwise I would have had to rent a vehicle and the Dealership would've had to pay it.. i hate bringing my vehicle here. I don't know if the people who are working on cars are | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Peggy Sue MedellinWe walked in, hubby went to the restroom, I went to a sales rep to let him know I was there as he was on the phone. When he got off the phone I went up to him as he was sitting on his chair. Completely ignored me. I told the hubby who was not happy with this at all. He went up to the guy for help and he just told him no we didn't hav | Read Full Review4/23/2025 12:00:00 AM | Google
-
★★★★★ robert johnsonFriendly environment with family vibes. Very prompt service. If you need help ask for John Byrne! Great guy who gets you taken care of! | Read Full Review4/22/2025 12:00:00 AM | Google
-
★★★★★ Bonnie SzymanskiFraudulently leased a Ram Truck with my name . I have never been to the dealership, have not seen the truck. Called the leasing manger. And told me “tuff”. | Read Full Review4/21/2025 12:00:00 AM | Google
-
★★★★★ Charity WagnerSuch an amazing experience!! We previously showed interest in a Pacifica posted on the website that didn’t have images yet. We asked for more info and John Byrne went out of his way! He made sure it was finished being detailed and sent us a few images ! Next morning we went to see it, and he had everything ready! We even had our 3 to | Read Full Review4/20/2025 12:00:00 AM | Google
-
★★★★★ Sonya BallezEverything, everyone was so nice, friendly and helpful on top of everything I had the best experience with them | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ Mike hernandezVery professional service!!! I recommend Grogantowne to anyone looking for a vehicle. Scott my salesman was very helpful and educated and his job | Read Full Review4/16/2025 12:00:00 AM | Google
-
★★★★★ rackerman3Pleased with all help provided to us and assistance given to secure a vehicle that we wanted | Read Full Review4/16/2025 12:00:00 AM | DealerRater
-
★★★★★ Joshua KriegBest purchase. Thanks to John k. Byrne for the help. Will purchase from him again. | Read Full Review4/13/2025 12:00:00 AM | Google
-
★★★★★ j---.S------The dealership is well maintained and clean inside and out. The staff is very friendly and nice to deal with. | Read Full Review4/10/2025 12:00:00 AM | DealerRater
-
★★★★★ Torri SlomkaJohn Byrne was absolutely amazing to work with! He made the whole process easy and stress free. Super knowledgeable, honest, and I can say he truly went above and beyond. Highly recommend working with him if you want a great experience! | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ megan penningtonScott helped me get a newer car and did it in less then an hour! He also noticed a clip had been broken on the fender and instantly said they would have it fixed. They are so polite and fast at grogans | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ Jennifer HawkinsNick in service is A++. Helpful and honest. | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ tim.shoemaker5A-1 customer service! I would recommend to anyone looking for a vehicle. Thank you! | Read Full Review4/2/2025 12:00:00 AM | DealerRater
-
★★★★★ hadiya hardimanI’ve been leasing since 2022 and always have a good experience going to Grogan’s Towne, but Shane specifically stands out. Recently Shane showed astounding customer service when helping me lease a new vehicle. He is prompt, polite, efficient and professional. To make my leasing experience effortless he had all the information and doc | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ jcash0904I had been looking for a challenger for a few months and happened to find exactly what i was looking for at Grogan Towne. These cars are troublesome to purchase used for reasons we're all familiar with lol. I started the purchase process online. I was contacted by John who worked very hard to get me in the vehicle i had been searchin | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ Niccole RutherfordIt was time to trade in my leased Jeep Wrangler, it was tough to let go but between Marc, Brian, and Noah, they found me the exact requested replacement in record time! Thank you so much for your diligence and hard work, not to mention the excellent price point we were able to get to!! | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ hadiyahardiman6I’ve been leasing since 2022 and always have a good experience going to Grogan’s Towne, but Shane specifically stands out. Recently Shane showed astounding customer service when helping me lease a new vehicle. He is prompt, polite, efficient and professional. To make my leasing experience effortless he had all the information and doc | Read Full Review3/31/2025 12:00:00 AM | DealerRater
-
★★★★★ Anthony SextonI had the absolute pleasure of working with Noah. He helped me get the truck of my dreams. Worked with my pickiness, kept in constant contact as he was searching for my truck to get from another dealership. 5 stars all the way around. I will recommend everyone to him. Thanks again Noah! | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ Darla FerraraI just wanted to write and say the sales person, Justin Taylor was very nice and so helpful when we got our new Dodge Durango. He answered all my questions and went out of his way to get us what we wanted. Thank you again Bill and Darla Ferrara | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ Alante CarterI recently had an outstanding experience working with Justin Taylor at the Grogan’s Towne Chrysler Dodge. Justin's exceptional service and friendly attitude made the entire car-buying process seamless and enjoyable. From the start, he was attentive and took the time to understand exactly what I was looking for. His in-depth knowledge | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Antoinette CousinsBest place to buy a car, ask for John Byrne! I had the same great experience with him as I did 10 years ago when he sold me my 2nd car! See you in 10 John! | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Chris PharisRecently purchased a car and worked with John. He was great! He was extremely helpful informing me everything about the car I was interested in and let me move at my own speed thru the whole process. He wasn't pushy at all and made the purchase experience quite enjoyable. Thanks again John! | Read Full Review3/26/2025 12:00:00 AM | Google
-
★★★★★ Lorelei SmithNick was my used pre-owned sales consulant. Nick is literally the coolest guy ever and super nice. I would definitely recommend buying a car from him, he helped me figure things out a lot and he's super friendly. Everyone at Grogans Towne is super friendly, but especially Nick Latone | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ Brian StinnettI have went too this location 3 times!! Everyone of those times has been absolutely amazing!! We recommend seeing John K. Byrne!! You won't regret it... most professional and knowledgeable sales guy we've ever worked with. | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ Emily KuronWhen you walk into a car dealership with your hands tied in your current situation, you are an easy target. Taking my first steps into Grogan's Towne on Telegraph Rd, I felt like that bullseye dissipated off my back. I was able to explore my options as a hard-working American with the help of John Byrne. He was direct, professional, | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ Wallace HardinJohn Byrne and Scott Bly were great to deal with. Fast and easy purchase. Thank you gentlemen. | Read Full Review3/24/2025 12:00:00 AM | Google
-
★★★★★ Emily AngelaWhen you walk into a car dealership with your hands tied in your current situation, you are an easy target. Taking my first steps into Grogan's Towne on Telegraph Rd, I felt like that bullseye dissipated off my back. I was able to explore my options as a hard-working American with the help of John Byrne. He was direct, professional, | Read Full Review3/24/2025 12:00:00 AM | DealerRater
-
★★★★★ Shelly PLove my new Jeep! Justin was great! He found the right vehicle and the right price! Justin provided excellent customer service. He went above and beyond to make sure I was happy! I would recommend Justin and Grogan’s Towne to all! | Read Full Review3/23/2025 12:00:00 AM | Google
-
★★★★★ LeWanda MartinJohn was very nice and helpful. He answered all of my questions and made sure I understood the contract and other paperwork | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Janet WomackWe recently bought a Dodge Ram from Grogan’s Towne and had an A+ experience. Everyone was professional, knowledgeable and friendly. Thank you to Brian and Chris for your help, and a special shout out to Noah Dilorenzo, our salesman! | Read Full Review3/21/2025 12:00:00 AM | Google
-
★★★★★ Deborah LongeneckerHad an awesome experience purchasing my new Compass from Dave Nottke in the sales department. He was very knowledgeable and professional and will definitely be a repeat customer. | Read Full Review3/18/2025 12:00:00 AM | Google
-
★★★★★ Savannah CovingtonI can’t say enough great things about my experience with Justin Taylor! I was in a tough spot—9 months pregnant and in desperate need of a bigger vehicle. With my bad credit, I had been turned down by other dealerships, but Justin was different. He was fast, honest, and truly went above and beyond to get me into a 2022 Jeep Compass w | Read Full Review3/18/2025 12:00:00 AM | Google
-
★★★★★ Seth McneelyWe had an excellent experience working with Justin at Grogan’s Towne Chrysler Jeep Dodge Ram. My pregnant wife and I were looking to upgrade to a larger vehicle, and Justin made the process so smooth and stress-free. He was attentive, patient, and genuinely cared about helping us find the right vehicle. Thanks to his guidance, we end | Read Full Review3/18/2025 12:00:00 AM | Google
-
★★★★★ delaney timlerI had such an awesome experience with John purchasing a new vehicle! He was completely understanding and did everything he could to make me feel comfortable in making my own decisions while helping make my dreams come true. I couldn’t recommend him enough! Definitely a great experience at Groganstowne. | Read Full Review3/18/2025 12:00:00 AM | Google
-
★★★★★ Lauren WhitmoreGreat customer service! Thank you Noah Dilorenzo for making my car buying experience fast and easy! Super friendly sales and finance team. This is my second vehicle from Grogan’s Towne and they will continue to be my go to dealership. Thanks for another hassle free car buying experience! | Read Full Review3/16/2025 12:00:00 AM | Google
-
★★★★★ Riaan JinaduCalled in looking at a vehicle and had the pleasure of working with John Byrne and it was the easiest car buying experience ever. John went out of his way to accommodate me, kept in constant communication, and worked with me to get the best deal possible. If you’re in the market for a new vehicle he’s your guy. 5 star service with no | Read Full Review3/16/2025 12:00:00 AM | Google
-
★★★★★ jenny swainCompletely satisfied, Our salesman Justin Taylor went out of his way to find what we were looking for and get it to the lot. | Read Full Review3/16/2025 12:00:00 AM | Google
-
★★★★★ MSI had an amazing experience purchasing my car, thanks to Noah! From start to finish, he was incredibly attentive, helpful, and patient. He took the time to answer all my questions, made sure I found the perfect car for my needs, and never made me feel pressured. His knowledge and professionalism made the entire process smooth and str | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Angela DzenisThis is my favorite car dealership! When you stop in, ask for Justin Taylor. He is so amazing at what he does. HIGHLY recommend this dealership for your car sale needs! | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Shawn SartinI would like to commend John Byrne for the best service on a used vehicle, I am a returning customer. He found me the best deal ever. Thanks again John. | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Dave WaltherGrogan's Town Chrysler Jeep Dodge Ram was tremendous to work with! They made things very easy for us. I worked with John Bryne and he was fantastic and very informative. I will definitely use them again for future purchases! | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Jared HuchJohn did a great job as we were deciding what vehicle to purchase. We're able to test drive a bunch of used Chrysler Pacificas and choose which felt best to us. John gave us space to make our own decisions, and we didn't feel pressured. When our inspection turned up some minor items, they were fairly addressed. We ended up purchasin | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ SJ CousinoI had heard great things about this dealership from my sister & brother-in-law (they are repeat customers). I stopped by and ended up purchasing a beautiful pre-certified pre-owned SUV from John Byrne. From start to finish, he, Todd & the rest of their staff made the whole experience seamless, easy and enjoyable. They have went above | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Michelle RichardsBought a new to me Compass from John in Used Cars. Both he and the used car manager were fabulous!! Received a very fair price for my trade and they could not have been nicer or easier to work with!! I drove from the Ann Arbor area and it was absolutely worth the drive! One of the best car dealership experiences I have ever had!! | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ Jeanette EctorI enjoyed working with John, again. He really worked hard to get me exactly what I asked for. Actually, he did better????. I love how fast the process went I was leaving with my new vehicle within 90 minutes. The whole staff made my husband and I feel so welcomed. I will definitely be returning for my "Muscle car" soon. Thanks John. | Read Full Review3/13/2025 12:00:00 AM | Google
-
★★★★★ ChrisShane went out of his way and exceeded expectations by making sure he met my needs and wants. We will definitely be back when my wife’s lease is up. Thanks | Read Full Review3/9/2025 12:00:00 AM | DealerRater
-
★★★★★ jeff wohlgamuthShane and Chris were very helpful!! | Read Full Review3/8/2025 12:00:00 AM | Google
-
★★★★★ Chicagoicecream24I work at jeep and I was able to get good jeep gear they were quick and gave me a shuttle was able to get a nap in between the lady is always sweet and she remembers me 10/10! | Read Full Review3/3/2025 12:00:00 AM | DealerRater
-
★★★★★ Cameron MccoyHad me drive all the way down saying we could work something out on a car and then told me I would have to come back another day to purchase. What a joke. Had cash in hand ready to buy and they let a sale walk over having to stay and do some paperwork. | Read Full Review3/1/2025 12:00:00 AM | Google
-
★★★★★ DeAngelo DonalsonPoor service down from the general manager (Brian Christman) / finance manager (Bre Suwinski) to the sales associate (Shane) . purchased a vehicle which has been in there lot since the last Monday of February . I was invited to come look at my vehicle which is already "SOLD" to me but not given the keys . I then questioned what was t | Read Full Review3/1/2025 12:00:00 AM | Google
-
★★★★★ Michael MichalakThese clowns had us waiting close to an hour to pick up my car that was ready, said that they were washing my car... they dropped my car off up front completely un washed.. WHY was I waiting an hour for my car that was ready days ago? | Read Full Review2/24/2025 12:00:00 AM | Google
-
★★★★★ SherryEnjoyed the purchase from start to finish. Shane was great with everything, making everything simple and easy. He was very enjoyable to work with. | Read Full Review2/17/2025 12:00:00 AM | DealerRater
-
★★★★★ Johnchurchill798Worst place in Toledo for repairs...250 dollars an hour for back yard mechanics..if Josh answers ..hang up | Read Full Review2/14/2025 12:00:00 AM | DealerRater
-
★★★★★ Donna GassI took my car here. 3 days later they said it was done and still have the same problem. $600 plus later still not fixed. | Read Full Review2/2/2025 12:00:00 AM | Google
-
★★★★★ JenLI reached out via the website and I was so luck that John Byrne was the salesman that responded. He was helpful and answered my questions even in his day off. When we arrived he had everything ready for us and we test drove the van. We knew what we wanted and got great service. Chris was our financial advisor and helped us through th | Read Full Review1/25/2025 12:00:00 AM | DealerRater
-
★★★★★ do_its_kjExcellent service and added personal touch. Shane did a great job. I would recommend this dealership to anybody I know looking for a new vehicle. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
-
★★★★★ Kevin PowalowskiTried to buy a truck Friday but nobody ended up returning my call. Called again and left a voicemail on Scott’s machine and still no returned call. Bought one elsewhere today. Would’ve been a returning customer but now no longer. | Read Full Review1/20/2025 12:00:00 AM | Google
-
★★★★★ greg.stollsteimerWe’re able to meet my budget. No pressure sales and very courteous. Was a great experience. | Read Full Review1/18/2025 12:00:00 AM | DealerRater
-
★★★★★ hollykreifShane was so great to work with. He made the typically daunting task of buying a new vehicle very easy for us. He had paperwork prepped when we arrived, really knew his stuff and had great follow through. We so appreciated him and will definitely lease from him again! | Read Full Review1/8/2025 12:00:00 AM | DealerRater
-
★★★★★ JeepJeepShelleyAvoid!!! They lie to customers from day 1. Gift cards reimbursement checks... Been waiting since December. Brian christmas Justin Taylor all the so is lie and give run around. Scammers. Rude. Mean and nasty. I went to BBB and will make sure that everyone i know is encouraged to not buy from these liars!!!! Go elsewhere. Get tested be | Read Full Review1/8/2025 12:00:00 AM | DealerRater
-
★★★★★ Ronstop86Westley is a new salesman at this location and he treated me like a human very genuine man… I got what I wanted he wasn’t pushy at all I recommend him to the world he is a honest man.. he is the best honest salesman I ever met!!!!! | Read Full Review1/1/2025 12:00:00 AM | DealerRater
-
★★★★★ Ronstop86Westley made me feel at home!!Very professional and not pushy, Westley is a great man... Ron and Lashawn :) | Read Full Review1/1/2025 12:00:00 AM | DealerRater
-
★★★★★ Shelley MeDon't buy from Justin at grogan!! Everything that comes out of his mouth is a LIE from day one. Fur a test drive you're supposed to get a $50 gift card... He doesn't send it thru to give the code for Amazon!! He is a vanishing lying salesman that cheats customers! Said a Jeep was supposed to be here Friday then sat then Sunday fin | Read Full Review12/1/2024 12:00:00 AM | Google
-
★★★★★ Satvinder SinghChrysler in Temperance, Michigan: “Great dealership with nice and helpful staff! The vehicles are excellent, especially the Jeep Wrangler. Highly recommend visiting this location for quality service and amazing cars!” | Read Full Review11/23/2024 12:00:00 AM | Google
-
★★★★★ bobjflea5GT has always provided me professional service when I need an oil change, tire rotation , repairs, or in the purchase of a new vehicle. Their location is also very convenient for me as I commute from Point Place to Lambertville. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
-
★★★★★ Kay KAbsolutely loveeee Justin’s ambition to do his job he literally went above and beyond for me ??(Chris too)?? Wouldn’t want to go to anyone else, Keep being amazing guys! | Read Full Review11/7/2024 12:00:00 AM | Google
-
★★★★★ Victor UbokudomIf you value your time or peace of mind, find somewhere else to service your vehicle. The lack of professionalism and respect for the time of their customers is like nothing I've seen in my adult life. I once brought my vehicle in for an oil change and told them I'd go the gym across the street while they did the work. I asked what | Read Full Review10/24/2024 12:00:00 AM | Google
-
★★★★★ vickmaranNo words that I can think of at this time. Everything was just ok I suppose | Read Full Review10/18/2024 12:00:00 AM | DealerRater
-
★★★★★ joeyd4052John my sales representative was extremely knowledgeable and assured in a way that made the experience enjoyable. There were some concerns I had and the supervisor Todd Kauffman came out and addressed them directly with me and my wife. She loves her new Jeep and I love knowing she safe inside it! Thank you Grogan’s! | Read Full Review10/15/2024 12:00:00 AM | DealerRater
-
★★★★★ deborahgardner114Mr Shane Byrne is a Top Rated Car Sales Specialist Thanks to Chris and the staff at Groganstowne #1 the best | Read Full Review10/2/2024 12:00:00 AM | DealerRater
-
★★★★★ PburgBobVery difficult to work with. They were unresponsive to emails and emails I did receive were in conflict with voicemails received. I started with the typical online price request via their web page. It took days to get a response. There were some follow up calls and emails but they always took a long time. They never did respond to my | Read Full Review10/1/2024 12:00:00 AM | DealerRater
-
★★★★★ Ross TrzcinskiI would like recognition given to employee BRIAN CHRISTMAN for his understanding of an uncommon but needed, request of accommodation for my transportation needs while without my vehicle in for warranty service. This is for the positive of a situation and will keep it positive. Thank you BRIAN CHRISTMAN for going over and above for m | Read Full Review9/28/2024 12:00:00 AM | Google
-
★★★★★ dazy23We have bought/leased our last 6 cars from this dealership. Always been very satisfied. I always have our cars serviced by this dealership. | Read Full Review9/24/2024 12:00:00 AM | DealerRater
-
★★★★★ utubr18Made an appt for 10 A.M. for an Oil Change, Tire Rotation, and 2 Front Shocks replaced under warranty. Called at 3:30 to check on the status. Not going to be able to service your vehicle today, we will try tomorrow.. What is the point in making an appt then. Left me vehicle there for basically the whole day for nothing to be done to | Read Full Review9/24/2024 12:00:00 AM | DealerRater
-
★★★★★ Talon SmithExtremely unhelpful service team. Were more of getting out of there for day than what I had to say. | Read Full Review9/24/2024 12:00:00 AM | Google
-
★★★★★ Irish PrecisionThey're always so helpful and respectful. Seriously a top notch dealership. Once they have your business, they do more to keep it. | Read Full Review8/21/2024 12:00:00 AM | Google
-
★★★★★ Terry SniderVery disappointed with Grogan they seem confused....I need my car back..had appt this AM...it is 3:30 Noone even looked at it yet and I've had to tell them what is wrong with it at least 3 times! Apparently it was never written down! The car has been at there property for over a week! Come on Grogan you can do better! | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ kristie.lutherThis dealership is great. My lease was ending and I needed to decide whether to keep my current vehicle or start a new lease. Shane knew this and showed us a new truck. I decided to keep my current one. Shane was not too pushy about a new one which I greatly appreciate. I will definitely be back and will suggest this dealership and S | Read Full Review8/1/2024 12:00:00 AM | DealerRater
-
★★★★★ WholehanGreat team and person to work with. They have helped me with 3 trucks now and have worked hard to get me what I was looking for and wanted. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
-
★★★★★ mcmlotzekVery helpful, with courtesy, not overly pushy. Showed me how to connect and basic functions of vehicle. | Read Full Review7/23/2024 12:00:00 AM | DealerRater
-
★★★★★ Sharon SpringerWent in for my 10,000 mile check up and everything was fine. They were done in a little over an hour. And very glad they washed it for me because it was dirty. Very polite service. | Read Full Review7/14/2024 12:00:00 AM | Google
-
★★★★★ Kylee KoontzI was recently taking a look at some different vehicles just to see what I wanted to look for and at first everyone seemed very nice and the salesman was kind but that’s where it took the turn… I am a woman going into a car dealership alone, and of course they try to screw you. I don’t know a ton about all different vehicles but I kn | Read Full Review7/12/2024 12:00:00 AM | Google
-
★★★★★ Zach ByersI purchased my truck here years ago, and that experience was mostly positive. I've had it back roughly 5 times over the years for service. Most of them were either warranty work or recall work. This most recent trip has been nothing but a headache. My trucks power steering went out, along with repeat repairs on a tailgate latch no | Read Full Review7/9/2024 12:00:00 AM | Google
-
★★★★★ jeffkrohn1977Shane was great no funny stuff just straight forward with everything. Eric in the office was great to work with also. My wife and I leased 6 vehicles from Grogan’s Town and we always had a good experience. | Read Full Review6/29/2024 12:00:00 AM | DealerRater
-
★★★★★ SharronGrogan is the best dealership. The only place we will go for our cars. Our sales guy Shane is one of the best. Marc Ray always works great with us, and try's his best to give us the best deal. Thank you Marc and Shane for all you did for us. | Read Full Review6/23/2024 12:00:00 AM | DealerRater
-
★★★★★ Marissa BallesteroI can hands down say Grogan’s has been best dealership experience I’ve had so far! Started my search for a vehicle a couple of weeks ago and every dealership either wanted me to come in during the week (doesn’t work with my work schedule) or wanted an extreme amount of money down to get into a vehicle. I submitted a credit app online | Read Full Review6/22/2024 12:00:00 AM | Google
-
★★★★★ Gwendolyn BowmanBought my new car from there. Very happy with my purchase ?? | Read Full Review6/14/2024 12:00:00 AM | Google
-
★★★★★ tepfenhartMy wife and I have purchased vehicles from Grogan for severalyears. We're friends with the owner, he has always given us a great deal. | Read Full Review6/11/2024 12:00:00 AM | DealerRater
-
★★★★★ Zakariah GarciaWorst place to take your vehicle. I have dealt with them twice now and will not be returning. Bring a vehicle in after running my own codes and tell them what is wrong with it. The first time tried to charge extra things into the repairs which I denied but for people who don't know would have been charged extra hundreds. Then bring i | Read Full Review6/8/2024 12:00:00 AM | Google
-
★★★★★ Ajalon MedleaMy entire experience from start to finish at Grogan's Towne was amazing. I walked in with a unique situation but still hopeful to drive off the lot with my dream car. John was my sales associate and worked very hard to make my dreams come true with the help of his manager Todd. Not only were John and Todd amazing, so was Vince, the f | Read Full Review6/1/2024 12:00:00 AM | Google