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Sansone Chrysler Jeep Dodge

Sansone Chrysler Jeep Dodge

★★★★★(260)read reviews
90-100 Route 1, Avenel, NJ 07001
(732) 587-5871 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 07:30 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Sansone Chrysler Jeep Dodge

Sansone Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians
  • Free Estimates

Call (732) 587-5871 today to schedule your next appointment.

Our technicians at Sansone Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Sansone Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Sansone Chrysler Jeep Dodge today at (732) 587-5871 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Michael Martinez
    I had an excellent experience at Samsung Jeep ram Dodge and Chrysler. My sales rep was. Patryk Sadkowski he was very kind and courteous and was able to get me into a vehicle on my budget. Please don’t hesitate to come and ask for Pat to come help you next time you’re looking for a vehicle at Jeep ram Dodge and Chrysler Samson. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Francesco Stanisci
    I came to see Ivan for the 4th. Time he was great as usually | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ G. DeStef
    I came into Sansone saw Ivan and raj they were great i would highly recommend them | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Peter figueroa
    Today I came to Samsone to look at the grand Cherokee. Ivan was not only so helpful but he went above and beyond to help us. I highly l recommend anyone to come see Ivan. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Lissette Quiroz
    We got our new Dodge with Ivan he was very helpful, knowledgeable and friendly . Make sure you ask for him !! | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Linda Dalton
    Came to Jeep and saw Ivan , he help me and was very happy. I would highly recommend him thanks | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ aahne34
    I recently had the pleasure of working with Ivan Blume while purchasing a vehicle, and I can confidently say that he is one of the best in the business. From the moment I stepped onto the lot, Ivan made the entire process feel seamless, honest, and pressure-free. What sets Ivan apart is his deep knowledge of the vehicles, his genuine | Read Full Review
    5/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ F R
    This one right here is for the service on the vehicle. Maria helped us with the part and asked for Juan to possibly install it. We were initially going to install it ourselves, but with the warranty stated we figured that was our best bet. If it wasn’t for Maria for not only diligently working towards our part getting there we wouldn | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Bryan L
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Marc Joseph (MJ)
    Don't bother going there!!! Terrible service experience. left my Dodge challenger at the service center for a diagnostic on a Thursday morning with a promise 48 hours time. I spent a whole week trying to get an update but every time I was told , My service advisor Anthony, will call me back in 1 hr. The most unprofessional human I e | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Augustin Regine
    Whoever gave them 2 stars are definitely family members. This place is the worst, they should close shop or change management. Went for a diagnosis never heard from them , they finally got back to me after 7 days and still no diagnosis no results. Y’all need ti respect costumers they are the reason you are still open | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Pushpika Lokuhewa
    Bad communication service adviser off So I couldn’t get the status of my Jeep Tried to talk to service manager couldn’t get him left so many massages Not a single phone call Terrible | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Next Carpentry Inc
    Justin was an amazing guy to work with and if amazing customer service If you are looking for a car Justin is the guy to go to | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jose Valdez
    Justin fue un excelente vendedor. Me ciento muy feliz con mi vehículo | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Luis Flandez
    good service whenever I go they solve my problem | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Chris Barreto
    DO NOT GO HERE!!! I HAVE A SICKLY SOON I NEEDED MY VEHICLE TO GET MY SON BACK AND FORTH TO THE HOSPITAL SO IT IS IMPORTANT TO HAVE MY VEHICLE REPAIRED IN AN APPROPRIATE AMOUNT OF TIME. SPENT 2 MONTHS JUST TRYING TO GET MY CAR REPAIRED AND IT STILL WASNT REPAIRED. UNDER WARRANTY AND NO BODY EVER CHECKED IN THEY TOOK THEIR TIME THEY AL | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Julian Perez
    Justin es un amazing vendedor | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jagjeet Singh
    They are horrible manager who is very disrespectful just say no if you can't do the deal don't embarrass the customers. Please don't go there. They lie about the price and will waste your time, stay away from these dealership. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ hector garcia
    Excellent service | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Sanchez
    Very helpful and great service. Patryk helped me purchase my first car and it was awesome. They have a great selection of cars and the overall experience of purchasing a car was very easy and smooth. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Bednarz
    Absolutely terrible customer service. I didn’t even get past the front desk lady to talk to a salesman and buy a car. I will never shop or even walk into a Sansone dealership ever again. If that is the first impression you intently give to your customers when they walk in the door, you should be ashamed. I had to deal with nothing bu | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ williams Jimenez
    Justin was a great sales person | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Williams
    I came to see Ivan, everything went smoothly. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ David Yanni
    Amazing service they were very welcoming I got the best deal on an amazing Brand new Jeep I will def recommend this to others and my family and friends especially Mr. Ivan he was amazing he was honest and worked hard for us to get the best prices not to mention very welcoming!!! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jean Precois
    I had a wonderful time shopping with them, I bought my challenger from. Everyone was awesome, especially my guy Ivan. He does his job very well ?? | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ amdlovely1
    Poor repair workmanship and horrible customer service. I wrote a letter to the Service Manager, Mr. Lattimore regarding the why I was treated by the Assist. manager, David Parla. In addition, my vehicle had to be returned for the same problem 4 times, then a new diagnostic was done, then another problem was found. I was confronted wi | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ William Quinn
    I don’t even know where to begin. If I knew what I know now when I dropped the truck off, then I would have said RUNNNN. Truck has been in the service center for 4 months. November drop off. Here it is February and still the same. Waiting and waiting. Not a single phone call no emails nothing. You can call and hear the same thing oh | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Iwona Kupka
    Ivan was great. Answered all questions we had. He helped us close a deal very quick. Cannot recommend enough. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Michael Smits
    Parts person doesn't like to get cursed at.... she should try changing her nasty condescending attitude!!! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Derek Lorenzo
    Took my jeep in for an overheating issue wasn’t give proper diagnosis and was told I needed to pay $13,000 for a new engine when I went to go pick up car after 2 weeks was not put back together after telling me it was ready and was put back wrong turns out took somewhere else and was a $150 fix | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Nycidoitright Lucky
    Excellent service and perfect way to communicate! Absolutely amazing service with excellent workers! Thank you for your care and effort to make your company successful and better than others. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Castro
    Ivan was PHENOMENAL! The customer service was amazing! Went in just to look around and came out with a brand new truck. A deal i couldn't resist. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ maria fernanda tovar zambrano
    Justin was an amazing sales person | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Milagros Vazquez
    Thanks to Pat Sadkowski I had a great experience at the purchase of my car a year and plus ago, he treated me with professionalism, kindness and friendliness, you know that when you purchase a car in a dealer is an all day thing, he gave me vouchers for me and my friend to go get lunch at a nice restaurant that is inside the premises | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Raul
    Justin is very great to work with | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Katia Alvitres
    The only person i trust to buy a car from is Pat. He has so many options and is always willing to go above and beyond to make sure we're 100% happy. I highly recommend that you ask for Patryk sadkowski | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Julianna Baum
    Patrick was great help very nice | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ troy nbs
    pat was great | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Nataly Nunez
    Top of the line service! Was able to make an appointment last minute for an oil change and within an hour I was all set, Juan was very knowledgeable and professional and polite with any questions I had also gave me a timeline for future services needed on my Jeep, he is an asset to the team, thank you Juan! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Luna Zen Meditation
    i purchased a car from Patryk Sadkowski and it was the smoothest and best car buying experience ever. Pat was patient and super kind and gave us a great deal. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Sophia Klass
    These 3 guys give me an experience out of this world omg I was so undeceive until they like held my hand and walk with me to buy my brand new grand jeep Cherokee and they where the most helpful associate ever Mr Justin Mr Raj and My Mr Hector I just want to say thank u so much and I appreciate this more than you know thank u for sell | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ patelajay67
    Ordering the part and scheduling all in 2 days. Service performed, road tested. All good | Read Full Review
    3/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Maldonado
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Bautista Essentials
    I had an amazing experience buying my Jeep! Justin was helpful, and made the process smooth and stress-free | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Michell Luquez
    This is my second car from here. Justin ese amazinh | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Luz Mery Cortes
    justin was an amazing sales person to work with | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ franky torrespieretti
    Justin was great | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Robert Facciola
    Great sales man 4 th car I bought from him best salesman | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Namsu Patel
    He’s really good | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Dolan
    This 5 star rating is for my salesman.I had a fantastic experience with my salesman, Gino from Sansone in Avenel. He was incredibly helpful and went out of his way—even during off hours—to respond to my texts when I encountered an issue with my brand-new Jeep. His dedication and willingness to assist made a frustrating situation much | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bob Scolnick
    This is the most dishonest and worst service department I ever dealt with. The service righter and manager are horrible. I showed them a coupon for an oil change and after they did the oil change they said the coupon wasn't something they had to honor. So they charged me $140.00 for a oil change. I would suggest no one go there for a | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Michael Zlydak
    Gino was amazing! Best deal ever! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Nishon Cami
    They will have you on hold until you hang up. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ LB
    Thank you so much! Excellent service experience! Jenna was extremely courteous, professional and very helpful! | Read Full Review
    3/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Giuseppe Margiottiello
    Gino the best ! My time at Sansone was very easy and quick! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Cap Tee Tutorials
    I took my car to this dealership for service a few days ago I paid everything and did the extra work they said I needed which doubled the price I did it didn't complain paid them now when I get my car back it sounds bad underneath the car when I'm on the highway like the work wasn't performed correctly my service bill was almost 3 th | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Jeff G
    Worked with Ivan today on a new Jeep Wrangler. Fantastic experience and he made the process extremely easy! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Crispino
    I had the pleasure of working with Gino and I can confidently say that the experience was nothing short of exceptional. From the moment I walked in, Gino greeted me with a warm smile and a genuine willingness to assist, making me feel comfortable and valued as a customer. He has deep knowledge of the vehicles that was looking for an | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Sugey zctl
    Came in to see Ivan and bought my jeep I would highly recommend him thanks | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Mizzes LidaB
    I had a fantastic experience working with Michael Delise at Sansone Auto mall. I contacted the office for a quote and I was connected with Michael Delise he was friendly from the start to finish. Michael is extremely knowledgeable and genuinely interested in helping me find the right vehicle for the right price. Michael’s positive at | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Rich McClenin
    Hi I came to sansone to buy a ram and saw Ivan he was great and bought, I would highly recommend him highly | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Nunzio Renna
    I leased a jeep without any issues however I turned in the lease over a month ago and I keep getting emails, calls and now calls to my place of employment demanding I return the jeep or face repo. My financial obligations are completed but the lease isn't closed out. I have contacted both the finance company and the dealership multi | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Abbey Matthews
    Needed my Jeep Wrangler serviced. Alexandra was extremely helpful and made the process a lot easier than anticipated. Would highly recommend working with her and this service department. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Vicuna
    less than good experience but overpriced, you can find same service for 50% less, probably they need workers I was waiting for oil change 4 hours, no recommended! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Josue Pierre
    Good service Gino Jeffrey?? | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Velasquez
    They forced me to get a tired rotation when I didn't need one and then had to pay for the service that I didn't ask for. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ kim williams
    I went to Sansone Jeep with low expectations about getting a jeep, but then I met salesman Ivan Blume and things changed...he was so great and patient and helpful...he really knows his stuff. Ivan and the rest of the Sansone Jeep team worked their magic and I rode away with a beautiful new Jeep...I'm so thankful to Ivan and the team. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Tom Mamaras
    Excellent service with excellent people running the show. That’s for all you do. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Ivette Delgado
    Bad experience I bought my first car with them I pay off completely and I when to buy my second car and the selling department good but after 8 month or 10 months of having my car the car didn’t want to turn on I call them and did a appointment and they told me to sent it the following day that they was going to call me with update a | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ well born
    Came in and saw Ivan he was great and would highly recommend him thanks | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ juliana de jesus
    I went in and immediately was greeting by Justin Rosario. Great at what he does informed me and answered all the questions I had. Left with a brand new car for the summer. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Yarisbel Quezada
    Waoo Justin Rosario helped me. He kept in contact and every question i had he answered it. Also I was able to look at multiple cars. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Mike M
    I had taken my car in for an oil change, rotation of tires and replacement of air filters. Service was completed in a timely manner. Can’t say enough about the staff, professional, friendly will go back for future servicing. | Read Full Review
    2/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ mike gamer
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ earl0305
    Service Tech ( Jenna Deynega) was fantastic. Her friendly personality and time she told me my truck would be ready was spot on. You should have more advisors like her. | Read Full Review
    2/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ dlsantos8
    I was very angry in my last visit due to my car leaked all the oil added, this was a big mistake by the mechanic not check the car after oil added. | Read Full Review
    2/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Felicia Glover
    I had a very good experience, I got a good reliable car because of the sale rep Gino... | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ michelle
    Gino was the absolute best, had me in and out! Would recommend 100% | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ keny0056
    The service was the best I ever had thanks to Jenna my service ambassador. Jenna was a super10 plus. Jenna was very helpful, knowledgeable and cared about her customer. I have been going to sansone for 10 plus years this was the best service experience ever thanks to Jenna. | Read Full Review
    2/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Franklin
    I get constant emails about a safety airbag recall. Called to schedule an appointment. Was told I’d receive a call back about a rental. Never received said callback. Called them to find out if I could get one or had to wait. The response was we can’t tell you until you have the car in the service bay. Well thanks that helps me plan n | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Thomas
    Very professional. On point and reasonable. With prices and options. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Nae
    Patryk S. had top notch service! I was impressed and definitely happy with my experience!! He didn’t treat me like a dollar sign when I walked in like other dealerships, but more like a valuable customer. To top it all off, I walked away with what I wanted. 10/10, would definitely recommend !! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Ahmed Bello
    Came in for a jeep and saw ivan he was great. I would highly recommend him | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ dhlevine
    Could not get a loaner car to give my so they could perform with the recall service. | Read Full Review
    2/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Cutler
    Amazing, wonderful experience. Went in with the MOST complicated situation and DROVE out with my NEW car. Gino is professional, knowledgeable, efficient and don't sugar coat anything. He works with you and find you the best deal to fit YOURS, not his, needs. Definitely going back for my next ride!!!! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Biddy Bell
    Gino is the best car sale dealer five Star general. He make miracles happen, professional and extr | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Phylicia Joseph
    Gino from Dodge Jeep was a pleasure to work with. He sold us a used Jeep Grand Cherokee Limited and he made the process easy. Ask for Gino when you come to Sansone! Brian from Finance was also great! Very personable and honest. Thanks Guys! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ james polizzi
    ivan took great care of me best car dealership experience ever | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Danny Mendoza
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Rinaldi
    I’ve always been happy when dealing with Sansone. As a satisfied customer with 4 previous purchases I returned to Sansone again. I previously dealt with Ronnie, but I was told he retired. This time I dealt with Gino at Sansone Jeep. Gino was very helpful in showing me the different models and options. I’m very happy with my new | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Nayivi Cantillo Broown
    I have the pleasure to work with Iván in order to get my car, and he make the process smooth, easy and fast. He was able to get me the car I wanted at a good price. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Shreya Sherikar
    It was a pleasure working with Jeremy R! He was professional and courteous, overall great experience! | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Edu Pov
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Susheian Kelly
    I bought my Jeep from Patryk Sadkowski at Sansone Automall and it was the best buying experience ever. He made the process super easy and worked really hard to fit my budget. I also bought a service package and that’s where everything has gone DOWNHILL. The service department is sooo terrible, I don’t have words. When you drop your | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Mark
    The service advisor by the name of Juan was excellent. He took me right in, addressed my problems/concerns and work was done in a timely manner. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Pino
    I'm thrilled with my new Jeep Grand Cherokee and the excellent service I received at Sansone Jeep. Jeremy R. was outstanding and made sure I got the best deal possible. He was very transparent about pricing and worked hard to get me the car I wanted. Jeremy was very knowledgeable, professional, and made the entire process stress-free | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Dan Turner
    I brought my grand Cherokee in to service and had the pleasure of working with Alexandra. I needed an oil change and a tire rotation, and also had a check engine light on. She went above and beyond & got my issue covered by warranty and even found out I had one free oil change left from when I purchased the car. She provided me great | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Capaldo
    I had an excellent experience working with Jeremy! He was incredibly knowledgeable, patient, and never pushy. He took the time to listen to what we wanted and helped us find the perfect car. His friendly attitude and professionalism made the whole process smooth and enjoyable. Highly recommend him if you’re in the market for a new ca | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ ARUMUGAM PILLAI
    Recently visited Jeep compass showroom for lease buy out and getting a new car .. Service has been very good… Kudos to the whole team | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Pino
    Five-Star Review for Jeremy R. & Raj at Sansone Jeep I recently had the pleasure of working with Jeremy R. at Sansone Jeep, and I can confidently say that it was the best car-buying experience I’ve ever had! From the moment I walked in, Jeremy was welcoming, professional, and incredibly knowledgeable. He took the time to understand | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Francia Saavedra
    Justin and Brian was great. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Jhoselyn Tamayo
    I highly recommend Ivan from Sansone Auto Mall for his excellent service. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Cassieri
    Our experience with Sansone Auto was absolutely incredible! Patrick goes above and beyond to make sure that you are satisfied with all of your needs. This is the 2nd car that we have leased from him and he exceeds your expectations from start to finish. My family and I have a lot of cars, and by far, Patrick is one of the finest sale | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ donnajac0427
    The service department never answers the phone and when you leave messages nobody calls you back (in particular, Chad). They are also terrible at updating the car owner about the progress of your car repairs. Had to go back to speak with someone to find out status. Worst Service Center I've ever dealt with. Will never buy another veh | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kate Lee
    If I could give 0 stars I would. I purchased my 2024 Jeep Wrangler, brand new on November 5th 2024. When I made the app no one told me I had to leave it there for 24-48 hours to get diagnosed. Arranged to drop it off on 1/19/2025. My reasoning for bringing it in was it was making a noise from UNDER the hood. Antonio called me on 1/2 | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Jose Marrero
    Would not recommend this dealership at all and customer service is terrible. I would not recommend you take your vehicle here for service no communication they don’t care about you. | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ marcus mc nevin
    Be Wary of this Dealership. You are Not getting a deal of any sort and most likely are overpaying in add-ons which are not needed but boost the managers commissions. Saleman was a gentleman. Genuine and trustworthy. Cannot say the same for the sales manager. Jan 23rd at approx 11.30am we went to view a toyota listed for $22,712. Tr | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ luis cortes
    If you are ever in need of a car please don’t hesitate to check out Sansone Auto Mall. I had the greatest opportunity in checking out the Sansone Jeep and was greeted by all the amazing workers there. However I had the pleasure and honor to get help from hands down the best Patryk Sadkowski He was so attentive, knowledgeable and ans | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Jessica E
    My review is specifically for Patryk Sadkowski. This is the second time I lease a car with him and the service has been exceptional. Pat has gone above and beyond to ensure that I was able to get the car of my dreams at a good price. When we hit a roadblock with finance where they were looking to get me to pay more than I was willing | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Rosales
    Pat was Amazing! smooth process and extremely helpful in getting me a dodge durango! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Devia
    Left my truck here for a drivetrain issue. They were able to cover it under warranty in a timely fashion. I have no complaints besides the wait time, but it was a major job. Thanks! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Ahmed Kasana
    Pat was awesome and was a huge reason why me and my family ending up doing business there. Look for him he will take care of you! He’s very personal and will try his best to accommodate you. | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ James Scollo
    Won't be coming back for service or my new Jeep! My latest service was the last straw. I was told when I purchased my jeep that I have 6 complimentary oil changes. Brought the Jeep in and I was told I no longer have any to use. I was told I get 2 free changes, which is incorrect. I've had 4 changes total prior to this last one and al | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Irlanda
    recently purchased a new car from Samson’s Chrysler and had an amazing experience thanks to Pat , He was incredibly knowledgeable about the vehicles, answered all my questions patiently, and never pressured me into a decision. Pat went above and beyond to find the perfect car for my needs and made the whole process smooth and easy. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Irlanda
    I was blown away by pat he is the best thank you for helping me find my beauty I know she will last a long time | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ tomasz kumor
    pat is awesome he knows his cars and prices i highly recommend this place to all the inventory of cars are in great shape thanks for the friendly companionate and very knowledgeable experience | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Norberto Soto
    | Read Full Review
    1/6/2025 12:00:00 AM | Google
  • ★★★★★ mike markowski
    Excellent customer service when making appointment and excellent service when checking in at arrival time service was done in a timely manner great job done | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Edilberto Diaz
    | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Sandeep Singh
    | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ jjra885
    Don't buy they won't honor any contract in writing. Mike is a decent person but there management will do anything to try and sell you a car and then act like they don't know what happened. Worst dealership ever. BUYER BEWARE. | Read Full Review
    12/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dominick M
    All personal We very accommodating and extremely nice. It was a pleasure to do business and hopefully future business with this dealership. Special recognition to Nestor, who stood with me the entire time as I went through the purchasing process! | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Bush
    Had 2 recalls on my my Ram 1500. Manager was terrific ( informative, polite and responsive). In and out quickly with my appointment and waiting area comfortable and clean. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ William Capo
    Fast and efficient, very professional staff. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Jose Chicas. (Bimbo)
    Bad service, my truck has been there for 7 days and it only needed maintenance and now it turns out that they don't even answer the calls!. Mal servicio mi camioneta lleva 7 dias y solo nesecitaba mantenimiento y ahora resulta que ni contestan las llamadas! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Camren knasel
    Very fast to accept your check, but getting assistance with service and or warranty is next to impossible. No one answers their phone... voicemails are full... the receptionist is rude, and can't seem to be bothered to answer any questions. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Polizzi
    Had a great experience. DJ was professional and the work occurred in a timely manner. The lounge area was quiet and the dealership provide complimentary coffee. It was overall a good experience. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Dom Domingo
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Rana Aftab
    Dodge Challenger | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Kharawala
    Absolutely terrible service experience. I left my Wrangler at the service center for an oil change and warranty work, but after a whole week, they didn’t even bother with the oil change! I dropped it off early Monday morning, expecting at least an update by Tuesday. However, I couldn’t get in touch with anyone despite multiple attem | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Ryan
    We had a wonderful experience at Sansone Jeep. The staff are great. Thank you so much Ivan for getting me my dream Jeep. Also thank you to the rest of the staff who also helped us. You are all wonderful people. I would definitely recommend and will return in the future. Best regards | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ J072172
    The service department never answers the phone and when you leave messages nobody calls you back. They are also terrible at updating the car owner about the progress of your car repairs. Lastly, there should always be loaners available, especially when it's a recall and they need to keep it for days. I was told the repairs would take | Read Full Review
    12/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Moataz Elattar
    The name of the successful company Sansone Orville the best advisor ever, he knows every single detail about the car he is very knowledgeable and so kind person and patient also the whole team starting from Mike the one who gave me the best information about my new car with the best way of treatment, at the end I would like to thank | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Nour Elshaer
    The name of the successful company Orville the best advisor ever, he knows every single detail about the car he is very knowledgeable and so kind person and patient also the whole team starting from Mike the one who gave me the best information about my new car with the best way of treatment, at the end I would like to thank the sup | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ victoria g
    David and Alex were super helpful, will definitely be coming back. Fantastic experience. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Alicia
    My regular dealership has closed so I decided to try This location. The service from the Service department is absolutely horrendous to try and get an answer. The response I receive is that when a service advisor is out the mechanic can no longer do the work because the service advisor is not at her location, which seems absolutely s | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Joao Mendes
    | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Victor Montalvo
    Just wanted to take the time to thank everyone at Sansone Jeep for helping me get my brand new 2024 Dodge Durango R/T. Big Shout out to Jeremy Ramos for looking out and being very professional with me. Thank you once again. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Delinette P
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ christopher gomes
    I ordered a front lip for my 2018 dodge challenger and I did receive a different part, after complain about it, they said I’m not able to changed or get are manager to solve my problem because that’s a special order and I have to keep it | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Murphy
    Brought my Chrysler 300 scat pack in for an oil change got declined service for no valid reason! DO NOT RECOMMEND THIS DEALERSHIP!!! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Doug Guzick
    I must say my purchase experience here was beyond phenomenal. I explained to Raj the General Manager I am a disabled Veteran and he told me he too was also a Veteran & Raj was exceptional he really took his time and worked with me over the phone through the negotiations and even organized transportation for me from the airport to the | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Chad Nochimson
    Incredible experience at Sansone Jeep. Patryk, Raj, and Shahid were exceptional in customer service, incredibly kind and patient and helped me get the best deal possible. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Thales Marques
    UPDATE: NOVEMBER 12, 2024: No one has reached out about anything even though they said they would. I had tried to let them make it right and had dropped car off a day later but they REFUSED to service it. Left my car for service with Chad because my year old Ram has electrical problems. Was told they needed 24/48 hours to diagnose a | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Sal Degrado
    Raj was nothing but amazing and got me and my family a wagoneer! We Love it!!! It was quick and easy! Not sitting at a dealership for hours no games were played here! Highly recommend!!!! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Padminie Jaikaran
    If I could give ZERO stars I would. This service center is an absolute nightmare. They've had my Jeep for 4+ months with zero accountability and a complete disregard for BASIC customer service. DAVID PERLA, the "so-called manager" is a total joke, he is incompetent and apparently incapable of even returning a phone call, and when I'm | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Del
    Steven Cruz the sales supervisor, repeatedly called, insisting I give perfect scores. He offered me a 2 year of free oil change which Jeep wave already gives you so that would have been his first lie or a free tank of gas in exchange for the post-sale survey. However, when I completed the survey honestly and rated one question a 9, | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Green
    Worst experience ever at this place after I’m done with this lease I’m done with this place no stars | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ MJONES1963
    Keep doing what you do you let me know the price everything is expensive is not as cheap today so I can't worry long as my Jeep is running good then I appreciate you again I appreciate you keep doing what you do | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wayne Russo
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Kiro Ibrahim
    Great customer service, and amazing management. They really helped with my leasing process. Go see Raj and Bryant, you will not be disappointed! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Giving Hope
    Stay away!! Terrible customer service | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Mark Token
    Wasted our time | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Thales Marques
    Refuse to work on a warranties truck after they left it sitting on their lot for a week. Told us to drop it off again and refuses to work on it because we left a review. Here’s the second one for the second trip we wasted | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ mark klein
    They did not put wind shield fluid in | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Thales Marques
    Left my car for service with Chad because my year old Ram has electrical problems. Was told they needed 24/48 hours to diagnose and they would reach out. After multiple calls and texts asking for updates ( after waiting the 48 hours) and not receiving an answer from anyone, other than being told they’d give me a call, I came into the | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Robert De Los Santos
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ thanasis458
    More than disappointed with this Dealership. I am 50 years old, and have been buying / leasing cars for 30 years. I've dealt with the best and the worst when it comes to salespersons, but Sansone employees really shocked me. I honestly thought that when I walked into this dealership, I was dealing with people who had integrity. I ini | Read Full Review
    10/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrew D'Amico
    Leased a 2024 Jeep Wrangler Sahara September 1st 2024, about a week later first time it rained water was leaking into the hard top roof onto the drivers side seat and door. (driver gets wet when driving in the rain) Brought the car in the same day, I was told I would have to make an appt. for a water test, so they took my number down | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ normanran
    I have been using this dealership for service on both of our Dodge Durango's for the past couple of years. They do a good job and me in and with out too long of a wait. Thanks for the good, professional service. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ damf1106
    Everyone that i came into contact with was very professional and very nice. Everything was explained to me and done in a timely manner. When everything was all finished, the gentleman came to me in the waiting lobby. Brought all the paperwork to me. It was a pleasure. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robbie
    Everything went according to plan , staff was very knowledgeable & helpful , they called when the were supposed to and I pick up my Jeep | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ monica eliscar
    This is my 3 rd time going to Jeep and dealing with Ivan. He’s amazing and so helpful. He explains everything to me and makes sure I get in the car I love! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ A T Mack
    I loved how the receptionist gave me a heads up on a slow service apt. day to bring my Jeep in for an oil change! I was greeted by the staff and then taken care of by the service writer accordingly. I was in and out as promised and was impressed by the dealership and inventory that was easily viewed on a walk around the premises. Nic | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ tasha thomas
    I had my vehicle towed here for a dealership only issue and I can’t even speak to anyone now but 48 hrs turned into 6 days. Very disappointing | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Sulma
    Hoy 11 de octubre 2024 lleve el carro al servicio me dicen que por primera vez llevo al carro por este problema y que las otras veces que lo he llevado a por otros motivos porque la llave no funcionaba cuándo realidad siempre lo eh llevado por el mismo problema que ellos no quieren arreglar en estas fotos les muestro véanos las fecha | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ benton
    after spending 3 days of car shopping with no luck i walked in to sansone jeep when i tell you it was the best experience fast straight to the point ..ivan was amazing at the end i walk out with the vehicle i wanted and he made sure to stay in my price range as promised.. if your looking for the vehicle look no further stop in ask fo | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ David Deras
    no recomiendo este dealer…; en especial elnarea de service, lleve mi carro hace un mes para una reparacion del volante y tardaron 2 semanas en repararlo…; cuando por fin lo reparan , mi esposa lo fue a recoger, el carro lo dieron rayado ??, todo al rededor, pero el Manager que se llama David dijo que solo se aran respondable de una pa | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Josh S
    My service advisor, AJ, did a great job. He was really knowledgeable and it appears my Jeep issues have all been fixed with warranty. The customer service was good for the most part if I could get ahold of someone. My car took longer than expected, but I understand that the staff had no control over when the parts would arrive. One t | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ 1893 Empire
    That’s the most ridiculous dealership when you just want to set up an appointment for a recall and an oil change. Calling in. 1 attempt the receptionist sent me to voicemail. Second attempt the receptionist hung up on me (!!!). Third attempt no one answered the phone! Fourth call I received straight an automated message about store h | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Oswaldo Orozco
    Great service they were quick about it and were very nice | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Oswaldo Orozco
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ codom83
    This place is horrible. I had to get Corporate involved to get decent service for my truck .David who works in the service department lied to my face multiple times about my vehicle. I had someone from the service department call me a threaten to not fix my truck due to a google review. Ironically she was referring to my email to cor | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ codom83
    This place is horrible. I had to get Corporate involved to get decent service for my truck .David who works in the service department lied to my face multiple times about my vehicle. I had someone from the service department call me a threaten to not fix my truck due to a google review. Ironically she was referring to my email to cor | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ codom83
    This place is horrible. I had to get Corporate involved to get decent service for my truck .David who works in the service department lied to my face multiple times about my vehicle. I had someone from the service department call me a threaten to not fix my truck due to a google review. Ironically she was referring to my email to cor | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Timothy Antisz
    Service department has alot issues. Don't recommend. Have a brand new truck. The interior ceiling by the sunroof is rattling. Made an appointment online. I tried calling for a few days but no one ever picks up. I go to the appointment today (a Friday) at 830am and the service rep said I wouldn't get the car back till Monday end of | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Cold Sholda
    I went to sansone with my wife looking for a jeep for our family and we got lucky with Pat he new what we could do and he made it all work out for us I am definitely coming next time thank you Pat | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Richardson
    Wonderful experience from start to end! Walked in knowing what I wanted, was able to quickly and fairly negotiate the price and get out the door with my beautiful new 2024 Jeep Grand Cherokee! Brian the business manager was phenomenal and straight to the point. Love that i was in and out! 10/10 would recommend this dealership to anyo | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Maria E Carrasco
    A nightmare that’s all I can say about my service all layers this people never answer the phone my service advisor unprofessional and nasty from the time you make the appointment till the moment you pick up bad and then someone from customer service call me to see how was my experience at Sansone omg they got the nerves to do that I | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ iangrady56
    Perfect service very friendly got the job done very quick I was in and out | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Oscar Roca
    Excelent | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ E DP
    Great customer service. James was really nice . | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Oluwagbemiga Oyeneye
    I have never written a review for anything. If I get good service anywhere, I give a 5 star and leave. And if I get a terrible service, I don’t bother writing a review because, I get it, people make mistakes or can have a bad day, so I wouldn’t want to leave a review to hurt them or their business. So why am I writing this? Some beha | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Luis Nieves
    Very please with Oscar Burgas service and assistance thru the whole process along with other management that was very helpful in giving me want I wanted. Thank you | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ athanasios vrohidis
    More than disappointed with this Dealership. I am 50 years old, and have been buying / leasing cars for 30 years. I've dealt with the best and the worst when it comes to salespersons, but Sansone employees really shocked me. I honestly thought that when I walked into this dealership, I was dealing with people who had integrity. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ cleder mendo
    I left my car at they Jeep dealer to have it fixed because it was making noise when I turned they steering wheel. I was without a car for a week, Comunication by phone is difficult they put it on and hold didn't answer. I went to the dealer to get information about my car. I had to wait 2 hours. When they delivered my car to me, th | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Garcia
    David Perla es una persona que se preocupò bastante por el problema en mi carro, me dio las facilidades para sentirme trankilo, gracias David | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Tom Spicer
    I bought my sons Dodge Charger thru Sansone Jeep the staff was great they worked with me until we found a down payment and monthly payment that was comfortable with me. I give the guys there a 5 star rating. They are 10 out of 10. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ M say
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Essential
    I recently had the pleasure of working with Justin at the Jeep Store, and I can't say enough great things about him. From the moment I walked in, Justin was incredibly friendly, knowledgeable, and attentive. He listened to my needs, answered all of my questions with expertise, and helped guide me through the entire process with ease. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ O'Rayne Dunn
    Great prices. Courteous staff | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Karen Petrillo
    Thanks to Sansone team for always giving the best experience! I recommend everyone to buy their car at Sansone Jeep!!! You will not regret it! Thank you!! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Corbett
    Anyone who goes to a dealership knows it may take a while. My most recent visit, and purchase, I was in the dealership and out the door with new keys in hand, within 1.5 hours. My third purchase with the absolute best salesman. He is knowledgeable, personable, and always goes above and beyond. Thank you Patryk Sadkowski for always c | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Cruz
    I had an amazing experience at Sansone Jeep! From the moment I walked in, the staff was incredibly friendly and professional. They took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. The sales team was knowledgeable, patient, and never pushy, which I truly appreciated. I was | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Steven Cruz
    Excellent staff and service | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Hilda Licona
    Iván Blume and Steven Cruz the manager were so amazing, gave me amazing service and got us approved and we were in and out with our brand new jeep!! We love it thank you to the Team at Sansone | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Russell Kinard
    I brought 2 jeeps at this location and have never been satisfied with the service department. Just fire the whole service department and start over again and that should fix the problem and this case manager that replied to this email…. Worthless as well | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Nikki Fe
    So a few months ago I had a service engine go on in my car. Took my car in took them almost two weeks to have my car ready. They never call to give an update like they promise they'd do then get mad when you call back. The kicker though. I had an unopened bottle of Tequila in the back of my car. When I get my car back the bottle | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Gulzar kamboj
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Edward G
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ brittany lynn
    Alexandra is so helpful great service | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ PF McCarthy
    This was my first service appointment at Sansone Jeep and it was very good. Loved the drive through drop off. And the service guy that checked me in was Great. Informative, Helpful and answered questions that I had. He also kept me informed while I waited for my vehicle. Highly recommended! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ jzika
    They answer questions to the best of their ability,and are willing to work with the customer too. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin P.
    Easy scheduling for service. Polite and courteous employees smile and are eager to please the customer's needs and concerns with their cars. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Russell Kinard
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Steven Cruz
    The best place to buy a car | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ mark klein
    Excellent service | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Saieh
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Mario Parrales
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Eric Delin
    Great experience Dealer worked with me to get me in a great car | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Mrdelin
    Great working with Mr Delise He got me into a great car at a great price | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Meecedes
    Danny was very unprofessional and rude. The staff seems uninformed. I was offered a Lyft to work and was told when my vehicle is ready they will send a Lyft back. My vehicle was done and I was told they are unable to send me a Lyft due to the cost? Why not make it clear, that a ride back was not guaranteed. I would have stayed put, i | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ lilliehunter
    Once serviced Still have Original alerts problem plus more alerts. Slight roaring noise. Drives different. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Russell_kinard
    Do not take your car to this location, management and his staff will not treat you like a valued customer. Every time I visit this place it makes me wish I never purchased 2 Brand new Jeeps from this location. The service department here is so bad that the company itself is losing a lot of money because they refuse to read these comp | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mercedes
    Brought my vehicle in to service 8:30am due to a recall. Was offered a ride via Lyft to work and was confirmed I will get a ride back. When my vehicle was ready I called for the ride, now I’m stuck at work and was rudely told they have a limit and they are unable to get me a ride back to pick up my vehicle. I made it clear that was u | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth sadoyan
    No phone calls back for a finance issue that I’ve been trying to reach them in over 7 months. I’m not local. I have record of every phone call made and zero return call. Shame on you!!! Worst service ever! THE WORST! Stay away from SANSONE dealerships | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jensey J
    Dave in service was great and helpful | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Jimenez
    Had my jeep at route 4 and they told me 2 weeks to even look at my car I called around to other dealers no one would see my car without a appointment until I spoke to Juan at Sansone he told me to bring the car in and they would check the codes and see what they could do from there.When I got to the dealership Juan advised me I had a | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Jose Santos
    Had a good experience at service Alexandra was very helpful and Fred the guy who parks the cars was very friendly and even gave my car a free wash when it was done | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Fields
    This review is for the service department. I have been a customer since July 2021 and have only been working with Nick, who has always been AMAZING!. Unfortunately, my visit today just did not feel the same as Nick is no longer with this service department. The level of customer service that I received today was very mediocre, and | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Nieves
    I had an amazing experience from the moment i walked in to the moment i drove away in my new car. Ruben was amazing and very knowledgeable and especially helpful. I definitely recommend anyone to shop here for their new car. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Nichols
    Had the car there for an engine code. They replaced PCM and alternator. Said they drove it and everything worked right. When I picked it uo a week later, the stability control warning was on. Was told not unusual when battery reaet is done. Drove it for a day. During said day, ck engine light came on. Next morning, wouldn't st | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Imeya23
    Team was great and friendly when doing my recall. Mechanically inclined so can’t speak on mechanical doings but service was top notch | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ robo81 qikness
    Poor communications between service and parts | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    From purchase to service everything was performed as expected in a timely manner by friendly and helpful staff | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ William Perry-Pratt
    Thank you Steven for hooking it up! Love my new car | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Ernie Feist
    Service department is great. Alex was my advisor and she made sure I was taken care of my whole visit. In and out quickly. One of the service managers James even came out and made me feel at home and made sure my trx was in good hands! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Efeistjr
    Service department is great. Alex was my advisor and she made sure I was taken care of my whole visit. In and out quickly. One of the service managers James even came out and made me feel at home and made sure my trx was in good hands! | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ MJONES1963
    they always take care of business and let you know what's wrong with the vehicle they have the cost is expensive but that's what that's the way of life you really want your vehicle running good by the dealer especially who makes it jeep wrangler sahara unlimited thank you for taking care of business yes it's expensive but guess what | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Deputystew
    Absolutely terrible experience. Dropped our car off for a recall and an ongoing issue. They had our car for over a week with zero communication. Zero phone calls back. When we finally picked our car up they still had not fixed the ongoing issue we are having. I'll be looking for another Jeep Service department. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike nj
    They claimed my car needed over $3,000 in parts (including a new computer) when all it needed was a $400 part. They also reinstalled one part incorrectly which caused several other issues before giving it back to me after I declined the repairs. After replacing the one $400 part and correctly installing the other part, everything wor | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ James Donohoe
    Horrible experience my battery light is still on and they did not fix the problem they told me it was a faulty starter I just got the car back today and still my battery light came. Horrible with keeping updates to customers and very lazy at their job.i spent all this money for the same problem I came into the dealership with. You gu | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ giselle oquendo
    My experience was great with Sales Rep Steven S. At the Sansone Dealership. He was very understanding to what I needed for a vehicle and made it happen with sameday of me walking in. I am one satisfied customer and will recommend him to anyone. Thank you Steven ?? . Thank you Sansone Dealership | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Celeste Scarangello
    Service department is an epic fail all around. If I could give zero stars if I could.. Will never come back here again. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Melisa Encarnacion
    No. Areglen su carro aquí fui la semana pasada por k mi carro el aire no le funcionaba. Me. Dejaron sin carro por tres dia supuestamente por que no tenian carro de renta me llaman que. Mi carro esta listo para que a lo dos dia mi carro borbiera estar igual cuado borbi a que me arreglaran mi caro com la misma istoria que no me po | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ robby6978
    Great waiting room… Friendly service from Keri was top notch … Excellent service overall.. Will go back | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    I had a great experience when I took my car in for service. Keri was very helpful. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    I had a great experience at this dealership. Keri was very courteous and got my car serviced on time. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Brooks
    I had a great experience at this dealership | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ C Stewart
    Excellent waiting room and friendly top notch service!! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Manuel
    Great service department, Nick above and beyond. Thanks | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Juan Reina
    Terrible service Sansone auto mall They just wanna take ur money and not fix anything Manager won’t talk to you I had my jeep there over month Still paid over 2k | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Mohamed Abouelenein
    Dropped my 22 Grand Cherokee with 26k miles off with a check engine light warning. After 4 business days they still haven’t checked it yet . Then Henry ( my very unprofessional service advisor) informed me that it needs a software update and I’ll be able to pick it up within couple of hours !! Pick it up and right the next day the ch | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Chas Cerami
    Very unsatisfied | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ E Matias
    Outstanding customer service. Thanks to Steven and David for the following up and taking care of my Mom's card issue ASAP. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ John Hibell
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Maranosons
    Quick service in and out as scheduled! Took care of the problem on the first visit! | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Herzen Louis-Jean
    Lack of Professionalism: The shop seemed to prioritize appearance over expertise. While there were many female employees, it appeared that some were hired primarily for their looks rather than their technical skills. Deceptive Practices: The staff consistently suggested delaying appointments, which raised concerns about their honesty | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Connie Petrungaro
    Great service experience | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ carlos grullon
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Kelvin Brown
    My name is Kelvin. I just bought a new jeep. Steve really helped me with my purchase. I will always appreciate help and assistance. Thank you Steve much appreciated it you. Kelvin | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ carlos grullon
    Llevé mi carro por batería y salío con un sonido raro como si le rompieron algo, quedaron en resolverlo y llevo 2 semanas tratando de contactarme y nadie me da repuesta! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Sartaj Oberoi
    Very poor customer service. Brought my car in for WARRANTY issue. They won't work on it as I DIDN'T BUY IT FROM THEM (their words). Kept my car for over 20 days and in the end all I get is "we know the problem & the fix. But, we can't work on this car. We didn't sell it" | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Paige DePrimo
    I have been leasing with Jeep Sansone since 2019 - and currently am leasing a 2021 Jeep Grand Cherokee and was very happy until my latest experience. This last experience has made it clear that I will NEVER lease through them again. My passenger side front door’s lock mechanism was not working and I made an appointment to go on a Fri | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Brenda A
    Thank you Steven for your excellent service! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Lewis Sanchez
    Very good and helpful staff | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Sterling Mcandrew
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Aziz Prince
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Ray Hendricks
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Sean Peck
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
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