About Tate Branch Autoplex
Tate Branch Autoplex is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (888) 898-8031 today to schedule your next appointment.
Our technicians at Tate Branch Autoplex are ready to help you!
Tate Branch Autoplex is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Tate Branch Autoplex today at (888) 898-8031 to learn more
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★★★★★ Sherrie MTerrible experience, delayed 4 times to get the keys to the vehicle we wanted to test drive. Took forever to even come back with low ball trade offer. Didn't even start negotiating on the truck because it would have taken hours. Sucks when you have the money for a vehicle, but dealership wants to play games. Ford is right town the ro | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Street TherapyEdited review: To see a brief summary of original review see photo. I had to retract my original review due to my experience today. 5/3/2025 Stellar Experience at Tate Branch - A Complete Turnaround! I recently had the pleasure of revisiting Tate Branch car dealership, and I am compelled to retract my earlier post and share my exce | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Shawn CottonThey are the most incompetent dealership i have ever dealt with. Do not buy a vehicle here | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ drizzyThis dealership is the worst one I’ve ever been to. They lied to my face and screwed me into a truck. I returned it asap and got my down payment back with an unnecessary impact to my credit score. It also took forever to get my down payment back and it wasn’t even written in my name. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Jany AguiUn hermoso carro deportivo , pero no vale la pena el trabajo y la incomodidad que pasamos allí. Primero fuimos al T/B porque nos llegó una carta donde supuestamente habíamos ganado mil dólares y solo teníamos que ir allí y obviamente fue lo que hicimos cuando llegamos empezaron a poner pretextos y excusas y nos terminaron envolviendo | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Charles WebbThe worst service department ever. Stay Away.. Dropped my truck off on Dec 10th 2024 still to this day April 11, 2025 can get no answer what is wrong with my truck. Promised call backs time and time again and never do they call. I have to call them each week, just to hear they are waiting on the Technician to look at it. 5 months was | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Elijah MeyerArguably the worst dealership I’ve interacted with. No communication and poor customer service. Scheduled a day to check out and buy a vehicle. Drove hours to check it out. Never got updated it got sold that same week to someone else. Left with zero realistic options, things out of price range or not what I was looking for. No discou | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Dennis HeggenstallerGot my jeep's oil changed here and asked them to troubleshoot why my tires make squealing sound when I go around corners or brake to slow down. They checked the alignment as requested but did not rotate my tires as requested. They advised that the type of asphalt used in the Carlsbad New Mexico area causes a lot of vehicles to exhibi | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Wayne CourtadeDalton Weiss was fantastic salesman went out of his way 200% | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ j cLooking for a new vehicle. Go see the team at Tate Branch Autoplex in Carlsbad tell them i sent you. I just bought me a new truck. They go way out of they're way to get you the best deal | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Andy PurcellEmily was very courteous and helpful. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Ameri LarnedOur experience here was phenomenal. We traded in our compact suv for a new Durango, our salesman Joseph went out of his way to make sure we got approved and got the best deal. Simon in financial also helped us out a lot by explaining everything well and getting our payments at a lower price than we originally discussed. The team here | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Jessica LopezTraded in our truck and our sales guy Levi, made the process go as smoothly as possible, even though we came in super unprepared. This is the second time we have purchased from Tate Branch and haven’t let us down yet | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ David DunawayI went to Tate Branch looking for my first car and Levi helped me out and got me the car I wanted, so thanks Tate Branch and Levi for helping me out. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Chris DehoffBought a brand new vehicle (57miles) and within 2 months is was in the shop 4 times! Was brushed off and turned away for every concern. Sadly everything they turned me away for came to fruition all at once. Was too close to a horrible accident for comfort. I contacted the GM and was told sorry about that... then nothing! Stay away | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Street TherapyThis Dealership is nothing but con-artist! I came in for a specific used vehicle. They tried to sell me on a new one instead. Credit not the best and told them no and I wanted to stay in my budget. Ran my credit on a new one anyway. Then without my knowledge since they didn’t get approval, ran credit for another vehicle I never said | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Chaise DoreSalesperson Chaise was very helpful to help me find the best vehicle and price very courtesy | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Clark TaylorThe service department(Ann Sanders) is amazing how they help me fix my car, got a recall done, and find me a car to get home for the weekend to help my wife back in Colorado. THANK YOU. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Terri floresSubmitted a request for info on minivan I saw on line. Said someone would be getting back to me. I never heard from anyone so I called the dealership and ask for info. They found the van I was looking at. I told her that I was trading in my 2023 Chevrolet trailblazer on it. I gave her the mileage, payoff, Vin #, and sent pictures. I | Read Full Review1/8/2025 12:00:00 AM | Cars.com
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★★★★★ Randie HatleyShout out to Ann Sanders. She helped me get 5 recalls on my 2022 truck taken care of in one visit. I live in Clovis, bought the truck from Tate Branch in Hobbs and got the same message from both dealerships when I called to get help. "They would call when they had all the parts." Neither ever called. Ann called and made it happen. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ roger parrishWent to a CJRD dealer in ABQ, NM because our 2019 RAM 3500 HO was making a "roaring" noise near the intercooler. Was told it could be idler pulley, fan clutch or belt tensioner. The only part they had in stock was the idler pulley. Explained that I was pulling a 27,000 lb. RV and couldn't afford to breakdown on the hwy. After further | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Keith StoneVery pleasant buying experience. Just bought a new truck and second vehicle from them. New manager seems great and Norma is a very easy to work with sales rep. Definitely check them out! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Heidi HutsellWe had a great experience with Tate Branch!!! With putting our credit back together we we're having problems they actually lowered the price of the car by 2000 dollars and kept trying different places till they found us someone to finance us and Norma came in and got us a car we were not expecting!!!!! We got a Nissan Murano 2018 and | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Mark NewhouseWhile vacationing from RI in a Jeep hybrid rental out of Budget of Albuquerque, the Check Engine warning lit up, the fuel door would not open and the battery dropped to 1%. After getting nowhere with Budget road assistance by phone, we came across the Tate Branch Autoplex Carlsbad Service center and they saved our vacation. Ann in s | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Rhonda BryantFriendly and knowledgeable staff. I got to meet with David Bradshaw about ordering a vehicle. I’m confident that these guys are going to make it happen with a fair trade. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Frances ArredondoIssac was extremely helpful & patient. If every business had customer service like the service provided by Isaac they would THRIVE! He's the definition of going above and beyond. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Sarah Wood (at Eastex Reality)While on vacation, we had car trouble with our rental. Enterprise gave us the run around; we were stranded with no help in sight. Ann and the team in the service department fixed the issue while we waited and got us back on the road. THANK YOU!! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ J DrakeThis is this worst service department I’ve ever dealt with. I’ve bought several new Rams and a year ago I ordered a 110k Ram 3500 from this dealership. Had a recall before it ever got delivered and numerous problems. Now have 25 codes with 9 active. Was told 2 month wait to even have it looked at. Was told I might try their sister de | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Jonathan ReyesIf I could leave no stars, I would. My reason for the dislike of this dealership is simple. They had a vehicle advertised at a certain price, once they let me know I was approved they jumped the sale price by almost $7,000. They lowered my credit score and for nothing. My best advice would be to take your vehicle buying needs elsewhe | Read Full Review6/16/2024 12:00:00 AM | Google