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Deacon Jones Chrysler Dodge Jeep

Deacon Jones Chrysler Dodge Jeep

★★★★★(66)read reviews
1109 N Brightleaf Blvd, Smithfield, NC 27577
(919) 882-5750 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Deacon Jones Chrysler Dodge Jeep

Deacon Jones Chrysler Dodge Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (919) 882-5750 today to schedule your next appointment.

Our technicians at Deacon Jones Chrysler Dodge Jeep are ready to help you!
Business Link Logo

Deacon Jones Chrysler Dodge Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Deacon Jones Chrysler Dodge Jeep today at (919) 882-5750 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Steven Mancusi
    They have had my work truck since this past Friday, it's now after hours on Wednesday, and they still haven't reached out about the hood being open, the doors wide open, computer scanner waiting for confirmation from the mechanic for who knows how long as they have him working on other vehicles. They kept saying today by 5 pm, well i | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Wild
    Deacon Jones fixed the tailgate issue that I was having after two other dealers could not fix. Shannon my service advisor always goes above & beyond making sure that I am taken care of with whatever I need. Love this dealership & recommend that you come here for purchases & service! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Lewis
    I would bring my jeep back anytime. Your Hospitality was above all. Thank you so much for the great service ?? | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Allen Shumate
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Karen Maldonado
    Had the inspection done on my jeep at last minute ?? .. they were able to get him in and out in no time ???? Thank you Anthony for your help!! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Jim Andrews
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Parker
    Went in for a state inspection. Brian had me in and out in no time! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ katarsha mangum
    Had a wonderful experience at Deacon Jones Chrysler in Smithfield! The service contact for Chrysler was Brian and I could not have asked for a better experience. Thank you Deacon Jones family for moving in excellence and going above and beyond! | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Martha Pryor
    | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Golden Girl
    Came to pay service bill was told service was closed and had to come back I called and they said they closed at 6 it was 5:50 | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Yonge
    This was the easiest and most painless dealership experience I've had. Ended up with the vehicle I wanted at a great price, everyone was friendly and easy to work with. Highly recommend! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Franks
    Anthony did a great job at getting us the vehicle we wanted at the right price. Shane was also a wealth of knowledge when discussing charging options as this is our first plug-in hybrid. Thanks for everything and it was a pleasure doing business with you. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Jill Holland
    Had a wonderful experience with Deacon Jones taking care of several recalls on my Jeep. Always very professional and great service | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Angel Martinez
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Lynwood Wagstaff
    The experience is always great. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ linda Horton
    Always wonderful service very friendly staff, Needed a low beam headlight put in did not have an appt. and they worked us right in and only took 30 minutes , | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Linda Berkowitz
    Shannon was very helpful. She kept me informed on the progress of my van. I won’t go anywhere else | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Beth Lassiter
    I honestly can't get over how easy the car buying process was at Deacon Jones. Philip Jones, was our sales agent, he was extremely knowledgeable and patient in answering all my questions. I was blown away by their customer service. Each person we worked with throughout the process was top-notch in service. I'm extremely happy with my | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Varnell
    Got the extended warranty with my jeep. That is great. Had obd wiring harness replaced, power door lock fixed, and oil filter housing replaced for $50. I needed a new rear passenger shoulder strap and I was fine paying for it. I told the service person three times I wanted it ordered. They called and told me my jeep was ready but the | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Chris Heavens
    I’ve just moved to the area and my Jeep Cherokee chose this past week to fail to start on a couple of mornings due to a flat battery. A call to Brian gave me an immediate opportunity to bring the car in and have the battery checked. The tests showed the battery to be failing and due to the MOPAR 3 year warranty it as replaced that da | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Walt Postma
    Great experience.Brian took care of my vehicle just perfect in a timely manner | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ James Jones
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ William Parker
    Seems like ever since Deacon Jones spent millions on updating this dealership, the customer service is slowly declining. Service advisors are great, don't get me wrong, but the overall service is not what it used to be. On my most recent visit, I waited over 3 hours for an oil change, tire rotation, and inspection. When I got my truc | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Dewey Baker
    Had to have an oil change and a recall. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ David short
    I appreciated the upfront pricing, So many dealers now want you to give them your name, email, phone # before they will even tell you what the price of the vehicle is. Deacon has there prices listed online no tricks or hidden fees. Mike Reeves & Deacon Dodge was great to work with and I had a great experience working with them. I Wi | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Jetana Williams
    We had such a great experience and plan to return to Breanna again! She helped make sure ever was exactly right and did a great job with everything. She made sure each detail was covered and even followed up with us after the purchase! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Larry Flowe
    Great service every one is so helpful. I have only one small suggestion, when you rotate tires please check tire pressure.. MY DODGE RUNS 65 on front 80 on back, kinda a paint to get tires pumped up to 80. . | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Rupska
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jose M
    Anthony the Service Manager was awesome ! He took good care of me and my 2014 Durango. He and the technician took the time to explain what was wrong in detail and you could tell they were very honest with me. Highly recommend working with him and definitely will continue taking my vehicle to this dealership for maintenance. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Swenson
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Shanna Ross
    Kris was patient and understood my goals for this car buying experience. Sorry I cannot remember his name, but the gentleman in Finance was also great. I would buy here again! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Jerome Bell
    Excellent vehicle purchasing experience. My salesman Kris was amazing and found the exact vehicle that I wanted! Will definitely purchase from this dealership again! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael Doty
    Clean, professional and great staff! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ J Cal
    (!!WARNING DO NOT DO BUSINESS HERE!!) At first they said they looked over the fluids and said everything was fine. Three months later the transmission started acting up only to find out it was over serviced. Called to try to see what can be done. Apparently the service department admitted to not checking anything. Called the sales de | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Wolf Blut Und Boden
    Your team has done a sterling job which I greatly appreciated. Couldn't ask for more. Oooorah | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Harold Jackson
    Deacon Jones took care of my vehicle and Renee in service went above and made sure everything was smooth | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Boyd
    Salesman was incredible! Overall wonderful buying experience! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Leon
    I really like working with Deborah. She always takes care of my four chevy vehicles | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dennis Chaney
    Manager was polite and answered all my questions | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Kn
    Bad Deans was amazing with car sales. The machic side is trash they littleraly tried to sale a car that had know significant oil and water leaks and lied and said it was fixed. Tyler said there were new tires put on as well. Car fix stated with picture proof that the drivers tire only had 5k more miles. The communication from the com | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Was
    Took my ram 1500 rebel for a oil change and tire rotation great service friendly in and out ...the service person Shannon was awesome so helpful highly recommend this dealer ship for your repair issues..... | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Shelly Long
    They were the best. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Dodie Headley
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Stanley “Phats” McClarin
    Awesome customer service. They always take care of me. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ J Rowe
    | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Susan Kempf
    Phillip, and Shane are amazing!!!! Go there and see them!!! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Susan Gurganus
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Baker
    I took my vehicle in to identify an issue. The service reps took their time and property identified the issue. The part was replaced and now my vehicle is working properly. I would like commend the service rep Brian and the shop supervisor Anthony. They both are outstanding and should be recognized. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Danny Martinez
    I highly recommend Deacon Jones Jeep if you are looking for your next vehicle purchase. Mike Reeves & Phillip Jones were great in assisting me with my new Willys 2024 purchase. They were very detailed, from A to Z, communicative, and helpful with my questions. Good deal and good experience! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Joe Bushey
    The best place to get your new truck. Everyone was very nice. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Robert Estes
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Graw
    Renee was fantastic, got me in quickly for a part replacement. Was a long wait, but better done right than not. Appreciate the great service! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ hcaswell
    Everyone there was very friendly and very helpful with me finding and purchasing my car. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Margaret Pelletier
    Very fast and a great job no issues thank you | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Kim Anders
    Anthony McAuly and his service team were amazing! Our check engine light came on and the Jeep was misfiring during a road trip from PA to SC. We called Deacon Jones and Anthony offered to check it out, even though it was last minute on a Saturday. Free donuts, water and a cool waiting room made our family of 8 very happy! One hour la | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Aycock
    Great experience every time I have to bring my vehicle in for any reason. Always friendly, and helpful. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Laura U.
    Had our truck in their shop to get fixed over 5 weeks. Was told it be ready next week then next week would come then nothing. I had to call them andcouldnt get them to call me back. Poor service got truck back woth no gas a missing trailer hitch and now smells like rediator fluid. Would not recommend this dealership to snyone | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ randy greene
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Sullivan
    Deacon Jones Jeep met all my expectations. Brian is super nice and very knowledgeable. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Steve Miner
    Very clean facilities and friendly service advisors, so my first visit was very good. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Mitchell
    My husband brought my jeep gladiator in for an oil change and tire rotation. They did great! Service with minimal wait times in their cozy waiting room. The rest rooms were beautiful and clean too. Thank you. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Nick P
    Purchased a 2020 Ram 1500 Big Horn early 2023 from Deacon Jones Smithfield. Loved everything about my first Ram, until the first major rain. Floorboards were soaked. Multiple service trips in, some of which lasting over a month, the issue was never resolved. All while paying nearly a grand a month and no regard to my business being i | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ dnunn9697
    I bought a car here from deacon jones I had a great experience good people! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ b.nicole11
    My boyfriend and I came in today and bought a new 2024 gmc. We had the pleasure of getting help by Moe Rihan. He helped up with the best price and was super nice. Very informative on the car. I highly recommend buying from this dealership!! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kayeartis54
    Very friendly, helpful. Great experience car buying. Thank You for being so helpful in my car buying experience! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ gartis1
    Mr Moe Rihan was great at covering all aspects of my car buying experience. Thanks! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
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