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Ganley Chrysler Dodge Jeep Ram of Aurora

Ganley Chrysler Dodge Jeep Ram of Aurora

★★★★★(355)read reviews
161 W Garfield Rd, Aurora, OH 44202
(330) 357-4415 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 02:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ganley Chrysler Dodge Jeep Ram of Aurora

Ganley Chrysler Dodge Jeep Ram of Aurora is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (330) 357-4415 today to schedule your next appointment.

Our technicians at Ganley Chrysler Dodge Jeep Ram of Aurora are ready to help you!
Business Link Logo

Ganley Chrysler Dodge Jeep Ram of Aurora is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Ganley Chrysler Dodge Jeep Ram of Aurora today at (330) 357-4415 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ David Price
    As always the service department takes care of me with awesome work, thank you. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Sfarrell
    I was new to the country from the UK. I had very few documents to qualify for finance. This dealership helped me through the process and negotiated with the finance department for me. I also got a great deal. Thank you ?? | Read Full Review
    5/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Washburn
    The team there made furst time car purchase a comfortable one. They are honest and nice guys. Thank you for all your help and most of all the jeep. ???? | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Curtis Posner
    Frankly, I cannot believe people still use their service department. We only use it because it is close. We have Jeep Wave a program that allows us a few extra perks when our vehicle is in for service. They seem to conveniently forget this all of the time. This visit was for our 5th recall on our 2021 Jeep Grand Cherokee L, oil chang | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Lori Minich
    Amazing experience with Dan Katz getting a new wagoneer. Stayed late to get us finished and we love the new car. Easy to work with and super knowledgeable on the car and features! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Gayle Hoefler
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Elise Benedict
    We are very excited about our new car. We were immediately greated by Clinton. He and the team worked quickly to get the paperwork handled and answered all our questions. We didn't feel pressured at all amd they were honest with all the details. I would recommend Ken Ganley to all my friends. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Lori Sayavich
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ JIm Svab
    Was just in for service. Matt and staff always take care of our needs….they go the extra…! | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ sunshine8320
    Out of state PA consumer here took a chance and had a 2022 used Mitsubishi Outlander delivered from Ken Ganley Ohio dealership with windshield damage. The SUV minus the windshield is beautiful and I got a good price. The interest rate about 7% with tier 1 credit) but that’s to be expected in the current market for many dealerships. G | Read Full Review
    4/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Just Robocon
    Requested parts to be returned were NOT mine and purposely damaged with a hammer in some sort of retribution for that simple request. Will be speaking with owner/management first thing tomorrow. Loyal customer for over 30yrs... Damn shame. -response * Sure... I'll wait patiently for THAT call. Matt in service knows who Robocon is and | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ A1 World
    | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Jarrod
    Worst service department on the planet! I took my Jeep in to have a new clutch installed. When I picked it up or had no pressure on the clutch pedal at all!! I asked the tech and he told me he had no clue why they couldn't get out to gain any pressure. I asked several times of they had properly bled the system. I even spoke with thei | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Sunny B
    Extremely kind staff sold me a beautiful car at a decent price. I am out of state and they delivered it right to my house. Being a single woman with limited knowledge of cars, I had so much fear about car dealerships and salesmen. I was afraid of being taken advantage of. The gentlemen I’ve interacted with were patient and helpful du | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Just Robocon
    Requested parts to be returned were NOT mine and purposely damaged with a hammer in some sore of retribution for that simple request. Will be speaking with owner/management first thing tomorrow. Loyal customer for over 30yrs... Damn shame. | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ dziegler Dave
    No one called to say the car was finished and ready for pick up. No one answered my text asking if the car was ready. No one answered the phone when I called. No one called me back after I left a message. | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Dmpacovskysr
    I’m just gonna say that I think the dealership is incredibly helpful and nice. From the way I was greeted coming in the door to meeting with the service manager. There was not a single person working in this dealership that didn’t refuse to give me the answers that I asked. Including the person who was washing my vehicle. I highly re | Read Full Review
    4/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dmpacovskysr
    The first impression that I had received was just how friendly the team was. General manager along with the service manager were quite knowledgeable,answering all of my concerns. I have been very impressed by the whole process of buying my vehicle. I would highly recommend this dealership to my family and friends. | Read Full Review
    4/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelsey Baumgardner
    Eric was a great salesman! He got me everything I wanted and was wonderful to work with! He got back to me very quick and i had a new vehicle in just a few days! Definitely recommend!! | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Don Kropiwnicki
    I had a great experience very nice people that work there. Very pleasant experience getting my oil changed!?? | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Christina Green
    Timing is everything… I was in need of a Jeep Grand Cherokee to transport my elderly father to medical appointments and needed to find this vehicle immediately. My husband and I walked in met with Tim Tapscott and inside of a few hours, Tim had helped me solve my problem… a recent trade in filled the requirement and 3 days later I am | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ TruCleans
    My recent experience at Ken Ganley Dealership of Aurora was nothing short of outstanding, thanks to the exceptional service provided by Don Hull and Brandon Taylor-Mitchell. From the moment I stepped onto the lot, Don's professionalism and genuine desire to help stood out. Don took the time to understand my needs and preferences, pa | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Christina Cavotta
    Don Hull is hands down the best! Exceptional customer service every single time. I have gotten three cars from him and each time it is a smooth and efficient process. I highly recommend this dealership and dealing with Don. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Sweeney
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ LORETTA MCKINLEY
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Vodicka
    Recently used the oil change lane service at Ganley Jeep of Aurora. Went smooth and fast just as advertised. Thank you! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ garth godek
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Ken Hinkston
    You are lucky to have Christy as an employee. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ joe randazzo
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Huebner
    They always take very good care of me weather it be Cole the general manager or Christy or Matt over in the service department they all do a very good with keeping me informed and their job at hand. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Donna Loughry
    All good and done fast | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Scott Grubbs
    | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Wharton
    Josh and the Finance team was great to work with. Josh was very knowledgeable about the product and an owner as well. We've been servicing our vehicles at Ganley for years with no complaints and the sales process was quick and painless, | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Lynn
    Best ever. Went out of their way to make sure the Jeep they ordered for me was exactly what I wanted. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ be happy
    Great Service and Parts to sales great first time buy on my truck. Sales manager Kenny Irons was excellent respectful helpful. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Bill Dennis
    Salesman Josh Gowing was very helpful and professional. Very pleasing experience. He was able to answer any questions that I had. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Ashlee Rosacco
    I have somewhat of an issue with the dealership I went to inquire about tires, and I had a couple different things I wanted to claim on my warranty for Mopar, They claim that they couldn’t get anything covered through the warranty, but I went to a different dealership and they got my seat fixed for me within a week.. The service mana | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ bret roth
    Great service!! | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Trickz Clan
    | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Judy Field
    All the employees were very helpful and friendly. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ ken galaska
    Had a great experience with an oil change and tire rotation. People that I dealt with were very professional. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Staiger
    Excellent personal service. Leased a new jeep in 21/2 hours. Josh Gowing is knowledgeable, efficient and helpful. | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Zac Bartle
    Fast and courteous | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ JEM
    Fast, efficient and polite service - oil change, tire rotation and diagnostic through the Express Lane with no appointment. In and out in less than an hour. Service staff stays in touch to keep you informed of status and any issues. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Jose JCH
    I went in for a quick vist and got the best trade in offer around and left with a brand new Wrangler, thanks to Salesman CHARLES HOLMES. He sold me by treating me and my wife well from the start I notice everyone that was attended by his team walked out highly satisfied. I heartily recommend Charles and his finance crew as the best | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ sharon friedman
    Had a nail/hazard in tire. Judah in Service and a technician took care of it right away!! Thx so much!! | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Aide & Jose Chavez
    I recently drove 45 minutes to get my car serviced, and I have to say, it was well worth the trip. The service and parts team at this dealership truly go above and beyond for their clients. They did a phenomenal job covering the warranty on my 2023 Charger splash guards , and I couldn't be happier with their service. If you're lookin | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Moore
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Igna Pedraza Cosme
    Best service, friendly and just over all GREAT SERVICE. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Roy Shaffer
    Staff was quick, knowledgeable, and efficient. Most of the details were handled in advance of arrival, documents ready for completion. I was in and out within an hour. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ jimmy senior
    Be careful buying the used cars, boss bought a lemon almost and they wouldn’t help, just buy new or not worth it | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Rebekah Brown
    If you're looking to buy a car, I would suggest not coming to this dealership. Save yourself money, time, and frustration and go across the street to Ganley Chevrolet of Aurora. That dealership cares about their customers and puts them in reliable vehicles. This one does not. I'm extremely disappointed with this dealership and regret | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Nick Brown
    Bought a Used car in January 2024 sold as is. In the first month we had to replace the control arms among other things racking 1.2k bill. Since it was sold as is I left it at that although the “mechanics” that put oil in and looked at it should no way missed that. Now in march two months in the transmission has went out. This is now | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Paris Chavers
    Wouldn't trust the used cars section | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Dale Sybo
    I scheduled an oil change online at a specific time. I showed up on time and was informed that it was a four hour wait for an oil change. She did have my appointment, but then proceeded to tell me it was first come first serve for oil changes. I bought my car from them and have multiple warranty packages. It is always an issue tryin | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Parhamovich
    Eric Bard and Cole Morgan honestly gave me the best experience I’ve had at a dealership. Extremely happy with my new truck. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Pierce
    i suggest asking for Don hull | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Stanton
    The mechanical service itself was fine. I took my 2018 2500 diesel in for brakes.The original man I dealt with did not call me. I had to call to find out what was going on with the brakes and a check engine light. Finally talked to him at 4:30 to find out no work had been done on the truck. And besides brakes and engine service I was | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ stevnmj
    Great customer service and helpful service members. On a side note, if you're going to allow your employees to partake in the snacks and coffee products set out in the CUSTOMER waiting area, you may want to put out enough so that actual CUSTOMERS can enjoy them along with the employees. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Family Davis
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Nate Lawshea
    Always Great service | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Dave Von Gunten
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Harrison
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Harrison
    Service department is great and very professional | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Janese Mathis
    This was the easiest car shopping process! I worked with Don and Brandon it was no pressure. Both were very nice and understanding and also helpful ! Highly recommend if you’re looking to buy go here ! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Larry Pawlak
    Pleasant staff. Nice waiting room. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Helton
    Love this place I drive all the was from downtown Cleveland just to get a oil change they are very professional | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Katherine McElravy
    | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ katmsold
    Tim Tapscot was very helpful and kind. He was able to meet all our needs | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leonard Williams
    I don't believe in robbing your customers for service. I went here thinking they are a dealer, so their mechanics should have knowledge and speed to get the job done. I was quoted $3,000 for a manifold, O2 sensor, and windshield washer fluid sensor, a total of $200 my price, not dealer pricing for the parts. So if you like $450/hr in | Read Full Review
    2/29/2024 12:00:00 AM | Google
  • ★★★★★ Marie K. Weaver
    I was the 4th car in to be serviced and I was in an out in I believe just under an hour. The atmosphere and service was so great that I didn’t much pay attention to the wait time. Everyone in the building from service to sales was welcoming and accommodating. | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Julie Sanders
    Don was awesome. Worked out a decent deal for the truck I wanted. Woohoo!!!!! | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Mr T.L. Sanders
    As a dedicated Jeep customer for over 18 years, with three new vehicles purchased, I took my 2021 Jeep Wrangler to Jeep Ram Aurora for a full service oil change on 1/10/24. On 2/22/24, my Jeep Wrangler ran hot unexpectedly. After seeing the gage run hot, hearing knocking noises and smelling radiator condensation, I immediately stoppe | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leonard Williams
    I don't believe in robbing your customers for service. I went here thinking they are a dealer so their mechanics should have knowledge and speed to get the job done. I was quoted $3,000 for a manifold, O2 sensor, and windshield washer fluid sensor, a total of $200 my price not dealer pricing for the parts. So if you like $450/hr in l | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Terri Lyn Reed
    Such friendly people, very clean service department; excellent place. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Omahen
    Purchased a car. Salesman was very helpful and honest. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Chris Gentille
    Clinton did a fantastic job helping us get into a new Cherokee and getting us the vehicle we needed for our family. Highly recommend Clinton and their staff in Aurora!! Thank you all!! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ cody hunt
    I saw a Used Jeep I liked so my husband called and got the typical hurry in because everybody wants it. We had to wait until the next day due to work and living over an hour away so the salesman encouraged us to put a deposit down on it. We put $1000 down and he told us we could use that as our down payment when we came in. Went th | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Connor.louis
    This dealership has the best dependable service department around. With Matt leading a great team, and with the outstanding support from Cole this dealership will thrive! | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patriciaomahen
    Wow, I pressed with friendly staff. Probably the easiest car purchase I've ever made. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Truman
    Great experience Clint was great and super helpful | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Cheremeta
    Thanks for excellent service I received from DON HULL. He was very professional & helpful explaining the procedures involved in purchasing my car. After I was finished with paper work he took me to my car & explained all the instruments & how they work. You are very lucky to have him as an employee. I would only buy a car from him in | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Bill
    Great experience! The service representative, Jim Phillips, did an outstanding job and the mechanic did a superb job repairing my vehicle. I will be back for future repairs. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Justin White
    Terrible experience. Service department broke my Jeep and then acted like it was a hassle to get it fixed and I’d have to wait a long time because they were too busy. Avoid the service department at all costs. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Osaben
    | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Nick Brown
    I mostly dealt with Charles. He was amazing. I called him to inquire about a van for my wife and he called me back in same hour. Got me to a payment I liked. Went in the next day with my family and he treated us well and with respect. Would recommend! I did edit this because although it was used I already had to sink $1,200 into it n | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Keyes
    | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Harry
    My whole experience was good. I spoke with my salesperson over the phone a couple times, and then the sales manager. We came to an agreement and I came in 2 days later and drove off in me new vehicle. It was really easy. | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ kl1009
    Brought my vehicle in for repairs. The total owed was a little more than I had anticipated but the cashier, Susan, helped with applying for a card. She was wonderful to work with and very helpful. The employs really made it a great place to go. | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jackie Cadd
    | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Richie Rich
    Five stars for Dan at Ganley. Easy process helped me drive away in truck of my dreams. GREAT dealership. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ J. Will
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ O O
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Chazimen Preston
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Jaclyn Zinn
    | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Casey Urosek
    Great customer service! After a terrible experience at another Jeep dealership I took my Jeep to the service department here. I had a mouse nest under the hood and apparently they got hungry eating the wires. Christy was absolutely fantastic! Her care, follow through and constant communication was above and beyond my expectations | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Rachael Coleman
    Service was quick and the waiting room is updated and very nice. | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Robin Brown
    Good experience, salesman Don Hull was very patient and helpful. Showed us several vehicles. Process was smooth and efficient. | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Janese Mathis
    This was the easiest car shopping process! I worked with Don it was no pressure He was very nice and understanding and also helpful ! Highly recommend if your looking to buy go here ! | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Kay
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Nick Brown
    I mostly dealt with Charles. He was amazing. I called him to inquire about a van for my wife and he called me back in same hour. Got me to a payment I liked. Went in the next day with my family and he treated us well and with respect. Would recommend! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Huebner
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ cash7510
    Dennis was great and service department fixed issue. Had to go back but ordered part and got me in and out | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ John LoGalbo
    Disappointed in recent visit. Did not fix issue but instead asked me to make another appointment as they would need the car for the day. My appointment was at 9 am. Why couldn’t that be the day? Why do I need to be inconvenienced another day? They had no reason other than the time it would take. When I made the appointment, I w | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Scott Galayde
    Service department was great. Communication was timely and thorough. Repair needs were diagnosed, agreed upon and completed quickly. Vehicle drop off and pick up were quick and painless. Many thanks to the entire service team, from writers to technicians for their professionalism and efficiency. | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Justin Speer
    This really was an all-around enjoyable, helpful, positive buying experience! I recently purchased a preowned vehicle from this Chrysler jeep location. Dennis did a great job communicating with me the vehicle’s availability, and any questions I had previous to visiting the location. There was a significant price drop, so I knew I ha | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey Sciuva
    Was a wonderful experience thank you ?? | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ John Bedford
    We had the bad luck of picking up a nail in the rear passenger side tire. We were told it was not repairable and that we needed to purchase a new tire. After examining the other 3 tires, we were told that we would probably need new tires in the very near future. Being we were in mid January, it was a no brainer that we replaced them | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Rich Angelino
    Excellent | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Betty Deeb
    Always Excellent service! I don’t go anywhere else! | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Dianna Christopher
    I’m surprised to see anything above a one star. The service department is terrible. The service manager lies and doesn’t return phone calls, still waiting 48 hours later! They aren’t all for the customer as they say. I will never step foot in that place or recommend to anyone ever again. Worst dealership service I’ve ever dealt with! | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael testa
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Donald Kropiwnicki
    Great service | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Greg Voss
    Good service and professional experience | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Brett Hanna
    I paid for an oil change and a tire rotation. When I went to pay, they told me they charge a 2% fee to use a credit card. Went out to my car and noticed they did not rotate my tires. I had to go back inside to have them rotated. Not happy overall. | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Beaumont
    This is the best dealership to work with | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Patty Pender
    Friendly helpful | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Victor Stone
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Carmosino
    Our experience with Tim and the entire staff was amazing! Friendly, knowledgeable, and made our buying experience quick and seamless. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ John adamini
    The sales staff was not only friendly but have a great sense of humor. The service Department hand down took care or my issue and even went further inspecting the vehicle to prevent any future problems. Thank You Ken Ganley STAFF. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Jason Richards
    Nice place | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ bill albright
    Great service they listened to my complaints and took there time looking for a solution. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Lindsay Cannon
    Kenny is the best! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Mark London
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Amy Logan
    | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ William Smerglia
    Christy did a great job of getting me scheduled even though it was not done previously. An online schedule attempt did not go through but she was able to get me in any way. I was able to get my car a regular service and drive a vehicle we are considering for my wife in less than an hour. Very impressed and appreciative. | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Aldair Quezada
    | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ T r
    Customer service was excellent. The GM came out and worked with me to find a better rate. They also worked with me to save on manufactures extended warranty, beat prices I found online. Glad I went to Ganley Chrysler and Jeep in Aurora. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ John Srsen
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Tyler Ramey
    Don hull did amazing and worked a miracle for me to get me into a truck | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Amy Papesh
    | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ mark lysaght
    On time, fast friendly service | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Crawford (Rhonda Crawford)
    Tim was great! We came in a while ago & the van we liked had just sold. So Tim kept in touch with my husband about Pacifica’s because that’s what we were interested in. I wasn’t really looking to get a new car right now but it was a great van (Limited )with everything & Tim did a great job showing us the features! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Margie Szarka
    It was a great experience | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Frimdogg8
    Dennis Cairns and Brandon Taylor-Mitchell were fabulous to work with. Highly recommend this dealership. True professionals! Absolutely love my new Jeep!!! | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robin-Maria Thomas
    In the beginning it was awesome! It was a little challenging to get a certain salesman to respond after I purchased the vehicle. Yet Mr Ken and Brandon was very cordial, pleasant, and helpful. Each time I called with a concern. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Connor Viland
    Pleasure to work with Tim Tapscott! Professional and took care of me. Thanks Tim! | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Jason Lang
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ JIm Svab
    Matt in service always takes care of our family’s needs. He always looks out for our best interest! It was a pleasure to work with Don and Brandon purchasing our new jeep! We look forward to our next purchase! | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sheri Gross
    | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Harper
    I traded my car for a new one and I had an amazing experience with Ken Ganley Chrysler of Aurora. Josh helped me and I could not have ask for a more friendly, understanding & patient representative. Customer service overall was amazing. Timeliness was great. I really had a great experience… best one yet when purchasing a vehicle. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jim Svab
    Another Jeep to the family fleet! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Carol Horan
    My experience today as always was excellent, everyone I encountered were very pleasant and helpful | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Ron Daugherty
    Financed a truck here at Ken Ganley Chrysler of Aurora had a great experience and nice people to deal with Big thanks to salesman Charles for resolving sum issues very quickly and happy with the truck and wouldn't hesitate to go back . Hats off to great group of guys five stars ! ! | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Tangi Mccoy
    Excellent customer service and very quick | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Matt Korosec
    Second time Josh has helped me find a new vehicle. Very happy with the truck. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Margaret Clayman
    Nice new facility. Prompt oil change, rotate tires. Nice waiting room. Best hot chocolate in town. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Salo
    Updating again. Service has improved and I would rate it 5 stars based on the last few visits. Very glad things have improved!! Updating my review. I have been going here for 5 years and service has fallen apart in the last 6 months. I understand everyone is having challenges with staffing but realistic expectations can be provided | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Larry Watson
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Matt Sprague
    Great experience buying my Jeep from Clint, and great service department! | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Dave McMahon
    Outstanding sales experience. Don was great, made the entire experience easy. He’s very knowledgeable about the vehicles he represents. I appreciate his personal, professional approach. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Lou C
    Appointment was made for yesterday at 5pm to take car for test ride. Had I known that appointments mean nothing in there I wouldn’t have kept mine. I showed up, said I had appointments with a specific person. They just looked at me and called over another rep. She shook my hand and said she’ll get the keys. They couldn’t “find” the k | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Salliese
    November 29, 2023: I stopped in to inquire about having work done on my vehicle. They said they do not accept my warranty. They only accept Chrysler and Fidelity. This is the only Jeep franchise in the country that has said they wouldn’t accept it. The gentleman was nice but unfortunately I probably won’t go back to this location in | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Ralph Bongivonni
    The entire sales staff was phenomenal. Our salesman Dennis was awesome! He wasn't pushy or just trying to make a sale. He was polite, friendly, professional and courteous. Fact is, he didn't make an initial sale, we came back and found the vehicle we have been searching for hiding around the corner. The finance personnel are perfect | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Simon
    Comfortable… best description I can think of. Dennis Cairns was the best. It actually was the best experience I have ever had purchasing a vehicle. Totally recommend. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Karla Avila Franchi
    Excellent!!! Totally recommend it. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Saliba
    Enthusiastic and supportive people | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Felix Cruz
    Dennis and Brandon were AWESOME to deal with. I can't stress enough how smooth and easy everything went. Since I was coming from out of state I was hoping fit that and they delivered in spades. Dennis and I talked back and forth and he was always quick to respond. If you're in the Cleveland area, you won't go wrong going to see Denni | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Groewa
    AWESOME !!! Everything and everyone is great ?? | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ John Pavelich
    Great customer service. Only been there a couple times always great service. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Angela Gutherie
    Probably the easiest buying process I’ve ever experienced. Clinton provided excellent customer service and truly went above & beyond to provide an amazing customer experience. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Knauf
    The service employees are all friendly but... It took 2.5 hours to get an oil change and tire patched. Another customer had been there 2 hours for new tires, with an appointment ahead of time! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Randy Bryan
    Quick turnaround. All good. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Jay Xxxx
    Excellent service, my car was ready MUCH sooner than I expected. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ kendra burkhardt
    Professional and kind. Everyone was super helpful and seemed genuinely honest. Quick and painless purchasing experience. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Dana Banda
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ jim eden
    Very easy, quick and professional | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Matt McVicker
    | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Jim Hettenschuller
    | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Vance Wallace
    I had a great experience. Honest and friendly staff. | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Matthew James
    Very positive experience. Our salesman, Tim, made the process quick and efficient. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Karlis Daukss
    Very helpful staff | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Team G.O.A.T/The Kazams
    Timely convenient friendly service | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Gidley RN
    Awesome service! Salesmen were NOT pushy at all!! They all listened to what I wanted!! I will definitely go back!! Thanks George!!! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Frank Cornell
    Everyone there was very friendly and helpful. The process took us past closing time so the salesman and manager went out and washed my truck before we left. I was very happy with the overall experience. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Brian C. Siers
    Door says 7:30 and the service proceed to sit their eating their breakfast, laughing as we waited outside the door. Great customer service…… | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Bonnie Hutchings
    Great service very nice knowledgeable salesman nice finance guy. Did there best to get great vehicle and financing so far happy | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Fraser
    Everyone was extremely friendly and efficient. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Sara Pemberton
    Great staff and service! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Salupo
    Our salesmen, Dennis, was absolutely amazing. He made my wife and I feel like we were Rockstars, got us approved, dealt with all of our unique needs, and even personally drove to the airport at 9 pm in order to ensure our documents made it to overnight delivery on time. He went the extra mile and took care of us like no other car sal | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ JWojo
    If you want a good salesman and a great experience ask for Clinton at Ken Ganley of Aurora. Gave me a great deal and got back to me very quickly to answer all of my questions. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Mark Hollywood
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Timothy Vuraich
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Russel Warner
    Everything was done in a timely manner and the service department workers are very nice. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Vlad Klym
    Smoothest buying experience yet - trading in my car and driving hours away, Don made sure the vehicle I was interested was ready and I was out of the door within an hours time. Upfront pricing, minimal fees, and really representative of what a modern day car purchase should be like (rather than spending 3+ hours at a dealership negot | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Sass
    The team here is full of very friendly and helpful people. I knew that I was in the right hands while here. The salesman was very helpful and excellent at his job, overall was an amazing experience! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Christine LaFrance
    Service department is wonderful ! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ John McCarty
    Quick, easy in and out. Nice selection | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Howe
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Tyler Brandenburg
    Amazing as always! Don Hull, Cole, and Brandon were phenomenal. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Ed Kubek
    Great folks at Ganley Chrysler of Aurora. Very efficient process to purchase a vehicle, Dan made it simple and clear. Our sales rep, Dan Katz is friendly and customer service oriented. All good people, good experience. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Christine MacDonald
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Aldona Bur
    Professional and highly experienced in resolving issues and concerns. Jim in service is the best. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ C Cravens
    Great fast service appointment. Called same day to get headlight replaced and the Service Department was very accommodating. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Chanel Angelique
    My husband and I just recently purchased a Jeep Wrangler from Ken Ganley Chrysler Of Aurora. This was by far the best experience that I’ve ever had car shopping. We had the pleasure of working with Dennis. So kind, professional, and helpful. Make sure you ask for him and tell him Chanel sent you!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Daryl Deckard
    Great Service Team! | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Carol Topolovich
    This dealership Always takes great care of their customers whether it is buying a car or maintenance. Their service department group of people go above and beyond. Very helpful, kind and efficient people !! | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Mike Kost
    Thanks to Dennis for helping with the purchase of the Cherokee for our Daughter! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Cornelius Fedrick
    My Service Advisor gave very good service and sheM was very professional. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Diane Jones
    Ken Ganley Chrysler of Aurora is the best!! Always have a great experience there! Beautiful facility and everyone is friendly and helpful. I would reccomend them to anyone. 5 stars for sure!!! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jerome Smith
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Williams
    Great ,nice guy . got us anything we asked for . Made sure we were well takin care of . | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Joe Glicken
    Just purchased the 2023 Jeep Compass Trailhawk and couldn't be happier. The salesperson (Clinton) and the sales manager(Kenny Irons) went above and beyond to accommodate our needs and make sure we were completely satisfied I would recommend anybody looking for a new or used Chrysler Jeep visit this place! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Tom Furge
    Excellent to work with, accommodating and professional | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Jackie Glicken
    Had an amazing experience at Ganley !! Clinton and Kenny are the best!! Thank you for everything!! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ jcqln59
    Kenny and Clinton were amazing. Best experience ever. Love my new Compass. Quick and Easy | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alan Zajc
    Took my hellcat in for a trade in , I don’t care that they didn’t want it , should just said that instead of insulting me with a 35k offer and knit picking the car , it only has 28k miles, very clean for 8 years old. Worst problem is car came in no lights on left with stability and abs on I do believe they broke it on purpose, I can’ | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Frazzini
    Great place to go if you want to be treated like a second class citizen, and be totally ignored for 2 1/2 hours by your salesman. A wonderful way to treat a disabled veteran,and first responder... | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Al Benedict
    Tim did a great job with our recent purchase. Highly recommend him and Ganley Aurora Ram/Chrysler | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Riggle
    The service department is top notch! Friendly and fast service. They have a new customer lounge that makes the experience pleasurable. Highly recommend! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Todd Pastva
    Nicole in the parts department is the best, anytime I need parts for a Chrysler vehicle, she is the one I call. Her process for getting me parts is pain free and she is always willing go above and beyond the call of duty to provide excellent customer service. No matter what she makes she deserves a raise. Thank you Nicole | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Cella Gallagher
    As always, when I get work done at Ganley, everything was excellent. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Dominique Hill
    I have to thank BJ Holmes for reaching out and genuinely caring enough to hear me out as well as apologize for the mistake that was made! I appreciate that and so while I’m still not happy about what happened with the breakdown of communication between the service department and I, I can honestly say I felt heard and that goes a long | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ 400tech
    I purchased my vehicle in Mid-July 2023. Worked with Don Hull. The initial experience was okay. However once the purchase was complete and I experienced a couple of issues with the car the story changed. No sense of urgency to address or resolve the reported issues. now 2 months since taking delivery, I regret this purchase and regre | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Novak
    Great place to have. Your vehicle serviced | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Chappelle
    I love the new upgrades to the Ken ganley Aurora facility and the workers there are excellent and the service department is great and the finance workers are wonderful also | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Richard Thompson
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    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Dalantè Dalantè
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    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Brian Zambach
    Very professional staff extremely knowledgeable. Thanks for everything!! | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Tina Cortese De Gaetano
    Tim was super friendly, quick and efficient while helping me | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Kaluba
    Always well taken care of in a timely manner and great communication ?? | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Dennis D
    Dennis is an awesome salesman. He will take care of you and provide a no-pressure sales experience. The service team is excellent, too! They ate all professional and treated me as a valued customer. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Layisha Bailey
    I came into Chrysler of Aurora after searching at 2 other dealers for a Wrangler. The service provided by Tim and the sales team was amazing! He answered every question, email, and call that he received from me. The team there is very friendly, knowledgeable, and determined to get the best options that for your needs. I highly re | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Micheal Spradling
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    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Katie Fox
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    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Lyzen
    Had my Dodge truck serviced this morning at Ken Ganley Chrysler of Aurora. GREAT prompt service as usual. Recommend this facility!!?? | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Donald Hull
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    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Lucas
    Worst service department ever. Completely incompetent and has zero issues with workers blatantly lying. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ leewilly E
    Absolutely the best dealership. The GM was Fantastic. My sales person Dennis Cairns was the best!! I bought a brand new 2024 Jeep Wrangler 4 door. Great deal too. I’m very excited to own. Thanks so much ?? | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Ethan Wise
    Had a great experience buying my Ford Bronco here. Tim Tapscott was extremely easy to work with and did his best to get me into my dream car. This was definitely the easiest process i’ve had buying a vehicle. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Theresa Holby
    Tim was a great salesman. Made the buying process so easy! Thank you Tim!! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Arthur Brothers
    I drove an hour and 40 minutes to the Ganley dealership because I found the RAM that was for me. I'll go back for my next purchase because of the Awesome staff that walked me through the process with personal care, not just a lot of cheesy high pressure sales tactics. Talking to my salesperson Dennis was like talking to an old friend | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Yukensi Rosa
    Tim Tapscott was very easy to work with and he was relentless in his efforts to secure us our deal. He’s a hard worker and will always make it happen ! 6 stars ! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Destiny
    The best customer service I have ever had at a dealership! Tim Tapscott sold me my GMC terrain and I love it! The process was smooth and easy. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Gregg Rall
    This was the 2nd car I purchased from the Ganely family. Chevy and a Jeep. The staff is amazing and I love my new Jeep Hybrid Grand Cherokee Overland. Thank you . I will be back. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Tomsich
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    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Steven Croney
    Very nice people. I got my car back quickly | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ LA LA
    My Saleman Tim was absolutely Awesome. Brandon in finance was equally as good. It was a very smooth transition and we were in and out within an hour. Anyone getting a Jeep needs to go there and see them | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Sosa Lo
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    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Robert Marquardt
    Good service as always | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Linda
    The Staff at Ganley Chrysler Dodge Jeep Ram of Aurora are out of this world AMAZING. They are top notch professionals, always very helpful and go above and beyond to help their customers. Highly recommend 10/10. | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Ruben Galstyan
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    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Varde
    Replacement of seat panel was well done. Looks awesome! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Bernie Van Tilburg
    Hassle free used car buying experience. No pressure, staff was straight forward and efficient. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Susan Kray
    Everyone is very friendly, welcoming & professional. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Mark Bindus
    My son's 2011 Challenger was having issues starting. Replaced starter, battery good, etc. Another mechanic recommended Ganley Chrysler. They were able to quickly to diagnose the issue. The problem was that they charged $179 for diagnostics, plus another $18 in shop supplies (?). Decided to take it elsewhere for repairs as the | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Melissa
    Was so excited when I moved here to have a jeep dealership right down the street but I’ve been here twice and received an attitude both times. Only nice people were the daughter and father in parts. Will take my business somewhere else. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Amy Frank
    This was the most fun I had buying a car. They all were so helpful and made you feel relaxed. They were patient with my questions and ultimately made my experience a great one! My salesman Don was a joy especially in that uncomfortable waiting time. There was none of that with him. The FNI girl (I wish I remembered her name. S | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Darlene Nelson
    Very nice, Sarah is real big help. Willing to listen to what you want or can do at the time. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Anderson
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    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Bila
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    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Ronnie Dupree
    Always prompt but had finger prints all over inside and outside of car. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Espersen
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    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Richard Johnston
    Very professional handling of viewing the available Pacificas, great handling of the sale, and the best new vehicle orientation that I've ever had. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Victor Rubio
    Thank you so much, the service was excellent. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Deanna Sedivy
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    8/20/2023 12:00:00 AM | Google
  • ★★★★★ hdheen
    We had one of the best buying experiences at Ken Ganley of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minutes away and needed as much information as possible. Don even took time to go out in the rain to put a video walk thru of the vehicl | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hafeez Dheen
    We had one of the best buying experiences at Ken Ganley of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minutes away and needed as much information as possible. Don even took time to go out in the rain to put a video walk thru of the vehicl | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Judy VonStein
    Everyone was very helpful and kind. Loved working with Ganley! | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ William Cohen
    We received great service on our 2017 Pacifica Minivan. They were able to acquire the needed parts locally after diagnosing the problem and got the car done in the same day. I especially appreciated the courtesy shuttle as I didn’t have a way to get back to the dealer to pick up my vehicle. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Michael Janousek
    From start to finish, the experience I had was excellent. The knowledgeable staff and sales made my truck buying an enjoyable one! | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Lori Sustin
    Josh my salesman was excellent. I only got a new car because of him. Christian the finance person was also amazing!!! | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Maria Dissinger
    Charles and Adrienne were a great team at Ken Ganley. Everyone who works there is wonderful. They went above and beyond. I’ve bought 2 cars at this dealership. The General manager I’ve never met but only heard bad things about how he treats his people and talks down to them. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Chris Bennett
    Absolutely wonderful experience! Our Salesman Dennis was very helpful and knowledgeable! Chris finalized all documents professionally and quick.GREAT TEAMWORK | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Joe Glicken
    Your service manager Matt is one of the best service related people I've ever interacted with in my 50 + years of dealing with dealerships. He goes the "extra mile" in what he does!!! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Barbara Fortz
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    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Tina Boggess
    Great experience from the entire team. | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Katie Honeck
    I had a great experience at Ken Ganley of Aurora! From beginning to end, the staff was attentive & polite and I am confident I will return to this dealership in the future. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ denniskray
    great sale person don hull was knowable on every thing enjoyed working with him on getting me a truck | Read Full Review
    8/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Donna Pikul
    Everyone at Ken Ganley Chrysler Aurora was amazing. They went above and beyond to find us our RAM truck! Dennis, Bobby and Don were so amazing helping us with everything! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Drew McVay
    Great experience and great car | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Kerri Keller
    I recently purchased a Jeep Grand Cherokee. Dennis Cairns was my salesperson and he was great. Everything from start to finish was handled smoothly and the entire staff was friendly and accommodating. It was one of the best car purchasing experiences I have had. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Rhec
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    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Dewey Forward
    I scheduled an appointment for a Chrysler recall. They told me it would take about an hour so I waited at the dealer. After a long day of not getting answers and waiting I didn’t get my car back until 5:00. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ John Urban
    Great service. Employee's very friendly and courteous. Waiting room excellent. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Linda Firem
    The Ganley team treated me fair and with extreme kindness. I really appreciate being treated like that so far so happy with my vehicle they went over everything they could with me and if I have any more questions they told me to call they have called me numerous times to make sure I was OK and I really really appreciate that. Thank y | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Tom Anderson
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    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Francis
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    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Jim Evans
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Darby
    Great experience all around. Dan was great to work with and made the whole process smooth and easy, which I appreciated. Overall phenomal customer service from each representative I worked with. Highly recommend! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Dave Grammens
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ GLIB SHNART
    Got my new car Quick, Easy, and with nice service | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Booyah270 H
    Dennis Cairns was great!!! Even was happy to put it on the lift for me! He was very friendly and entertaining when we had to wait longer than expected. He had outstanding customer service!!! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Gable
    Fantastic experience with Josh! We’ve been buying cars from him for years! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Ratliff
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Phillips
    Don Hull as my salesman and Adrienne in finance made for a fantastic buying experience! They made it easy. Definitely recommend coming here for your new car! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ John Lane
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    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Tyniece J.
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    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Dan K
    Outstanding experience from start to finish! Incredibly accommodating and easy to work with. Thanks Don for the amazing customer service! | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Allie Johnson
    Tabatha was great she was so nice and worked with exaclty what I wanted I highly recommend!!! 10/10 | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Mike Loughry
    Josh, the Salesman, was very pleasant to work with and knew his vehicles quite well! He worked thru the various options we had before us, and let us make the choices. Adrian who is the financing director, was amazing! Again, she worked thru all the possible options With extended warranties as well as loan possibilities. If the Jeep i | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Hamilton
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    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Geri Kolat
    Everyone and everything was great ??. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ celeste dobbins
    I'm hoping 1 star indicate poor customer service. This was my 2nd time driving 45 minutes out to Ganley Aurora for corrected service for my vehicle. I have been having an issue with hereing noise from my front brake pads and rotors that Ganley Aurora installed. According to the service manager Matt and also the GM they told me there | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Dana Bankhurst
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    7/17/2023 12:00:00 AM | Google
  • ★★★★★ David Frankel
    Service and hospitality were top notch! | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Dieter Decroos
    Excellent delivery | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Willie Echols
    I am the type of person who respects what a person says. I was impressed with George Siegman approach to dealing with potential customers. I posted several inquiries about a particular vehicle, in a specific price range. George responded, without any gimmick. Good job... | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Brown
    I had a wonderful experience purchasing my car. Josh was excellent, very helpful and fun to chat with! Would definitely do business there again. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Nick
    Josh was professional, cool, and easy to work with | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Maya Miteva
    Purchase process went great. Simple, fast and worked with great people. There was a problem with the title that required escalation to resolve. Otherwise, would have given 5 stars. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Paul Inman
    A Year and a Half ago I came in to the Dealership to get a Broken Bolt on my Exhaust fixed. The Service guy told me it was a common problem and they fixed it with no cost to me. At the time it was a Lease. It happened again and I now own the Truck, But this time it cost me 300$ to fix a Broken Bolt that costs like 13$. I would think | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Bjerre
    Fast Lane got us in and out quickly with periodic text updates. Definitely worth the drive from Akron | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Dan Barrett
    Went above and beyond to handle a service issue to my satisfaction. Great team on the service desk lead by Matt. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Allen S.
    Honest, real, down to earth experience with my sales representative Dan W. I couldn't be more satisfied! I drove over 2 hours to find the perfect vehicle at a very fair price! Check Ken Ganley of Aurora out! You won't regret it!! | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ ralph wright
    Charles was amazing to work with! He was available to answer questions, provide information, and discuss questions and needs even late into the evening after normal business hours. His prompt response was the reason for the trip to the dealership and ultimately the purchase of my new truck. The dealership was friendly and the buying | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Lori Ovark
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Meredith Humphrey
    Dennis and Chris were extremely friendly and helpful! Thank you for making this process easy. Highly recommend! | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Julie Phillips
    I drove two hours to Ganley as they have a great selection of Jeeps. I found exactly what I was looking for and love my new car. Dennis, my salesperson, was awesome and made the buying process very easy and pleasant. I would definitely go back. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Taddeo
    | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Steve Jaehn
    Welcoming and professional staff. Nikki took great care of our vehicle and was very attentive to our needs. Great place for service. | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Devan Meador
    I am here in Cleveland on a travel nurse contract, so I had Ken Ganley CJDR do an alignment on my Ram 2500. They were quick quick to get me an appointment given my situation of having my truck pull to the left and my steering wheel at a 1 o’clock position to go straight. Most importantly, I appreciate them repairing Tire Discounter’s | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Greg Gill
    Best Chrysler/Jeep service department in the area. Worth the extra miles to make sure your vehicle is well taken care of. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Rylan Waltz
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ James Howe
    Matt and his team were awesome I spoke with him about the issue and he addressed immediately. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ MADformers Jeff Madison
    Josh Gowing is a professional. The buying experience was smooth. Distance isn’t an issue when you want a great sales team. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Long
    Did a great job as usual. Great service department and they communicate well and perform their tasks in a timely manner. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Anna H
    Visit was great to purchase, follow up service was irritating. I called to get a quote on my issue and was made an appointment THEN transfered to parts for quote, on parts only. I called a second time for a quote on a key was told 100 parts and 68, or 78 for programing. I show up for service, second car ready to take me home, servi | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Katie Connor
    I do not recommend this service center. I’ve had two bad experiences. They cracked the oil filter housing when I came in for an oil change. I lost all the the oil in my car within a couple days. Last week I had a tire rotation ( they had an option to put new ones on) and they put worn out tires back on my car. The steel was coming ou | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Jeff
    Josh Gowing and Adrian were great to work with. Very professional! I appreciate the easy process to achieve my new 2023 Challenger! | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Greg M
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    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Thomas J Kieliszek
    After visiting a different car dealership and being told that I wouldn't be able to get a car with, and without the equipment I wanted, and they also told me they already quit production I figure I'd take a ride to Ken Ganley of Aurora and check them out, (I've received mailings in the past from them). Once I got there I was greeted | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Szczesniak
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Emily Szitas
    My experience was exceptional. Everyone was extremely kind, and not once did I feel like I HAD to buy a car. The salesmen I had the pleasure of working with, Dennis Cairns, was super informative about the specific car I was looking at, and if he didn’t know something he wasted no time on getting the answer. I also appreciated the vid | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Kate Van Jura
    We always have a great experience at Ken Ganley of Aurora and are willing to travel over an hour for the exceptional customer experience and the staff is beyond compare! | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Doug Woznicki
    Went with my son in-in-law to look at a Dodge Durango Hellcat. Was told I couldnt afford. Little did they know. Quite sad. They would have made a buck. | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Katelyn Rose
    I had such a wonderful experience; everyone was knowledgeable, helpful, and kind! I will never go to another dealership!!! I feel so incredibly taken care of! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Maya Miteva
    Absolute disaster of a purchase process. I do not recommend this dealership. I initially gave them a five start review due to ease of purchase process. It is now 1+ month later and I am still unable to register the vehicle in my home state. Purchased vehicle on 4/22. Followed up multiple times with dealership regarding title and wa | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ yaso gas
    Horrible customer service. We went to see a Bmw there and when we brought up all the scratches, dented rim, bubbled tire and a dent on the door we were met with disrespect. We were also falsely accused of causing that rim damage but I have attached a photo from their own website showing this damage when they took the vehicle in! And | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Kingomari477
    Horrible service, Me and My wife experienced the worst customer service ever, I am a prominent business owner and I would never treat my customers the way I was treated, I went there to purchase a BMW and because I inspected the car and found some problem with the car you tell me that maybe the car isn’t for me.. who tell somebody th | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maya Miteva
    Initial review: I dread buying cars due due past experience with pushy car sales people. Totally different experience at Ken Ganley Chrysler of Aurora! Worked with Josh Gowing to wrap up an out-of-state purchase in 2-3 days. He is awesome! Answered all of my questions super fast and provided all the needed information/documentation p | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Stacy Tomko
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Lee Elliott
    Quick and easy | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Jim Holecek
    | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Cassandra Sanders
    Thank you Tabatha Cooper, Bobby Cruse, and Adrienne Brown for providing excellent customer service. I am loving my 2023 Jeep Compass fondly called “Silver”. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Jay Mellon
    They were great to work with. I've purchased three vehicles from them and they were easy to work with and follow through on everything. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ kaylee grooms
    So I bought a car from here. Not even 3 weeks later I have had to get maintenance on my car 5 times due to the wrong parts in the car when it was sold to me. I went in yesterday to get my car serviced AGAIN and I wanted to express my frustration. Unfortunately the GM wasn’t there so I had to talk to the Sales Supervisor Bobby Cruse. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Codie Elkins
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Laura Ballard
    The team at Ken Ganley Chrysler of Aurora is amazing! My salesman Dennis was top notch and took great care of me. The staff there is incredible and I am so happy with my new Jeep! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Laura Ballard
    The team at Ken Ganley Chrysler of Aurora is amazing! My salesman Dennis was top notch and took great care of me. The staff there is incredible and I am so happy with my new Jeep! | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Char Selnik
    Wonderful experience with our salesman Don today! Super guy!!! Nice dealership! | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Larry Hester
    Setting up an appointment was easy. The body shop work was completed in the time frame that was discussed. I will take my vehicle back to Ganley for any service work or bodywork in the future. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Angie Anthony
    Called spoke to a guy in Parts… extremely rude! Would never buy anything from this place | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Shelton
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ smccall723
    Friendly, quick response time on all my questions regarding my 2023 Jeep Gladiator! Chris in finance was very helpful and great to work with. | Read Full Review
    5/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike Pascal
    Not enough words to describe the excellence of this dealership !!!! Don Hull is an amazing go to guy to buy a vehicle ! I will be back when it’s time to buy another vehicle !!!!! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Atlee Hostetler
    Had a great experience with Ganley Chrysler! The whole process was fast and Dennis was very nice to work with! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Quinten Stone
    | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ sarin216
    | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ John Brittain
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Jay Burnett
    Long time customer with a poor experience that could have been tempered with a little communication. I left my vehicle for 3 days for a check engine code and oil change. I was told without an appointment, the check engine fix may be delayed. I said, ok... just convey what the code is and complete the oil change for my return in 3 day | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Erin W (Erin)
    While there are many nice folks working here, the service department is not what it once was unfortunately. I brought my van in because the AC was not working and my slider door was malfunctioning. They fixed it by letting some refrigerant out, stating that the AC had been overfilled. I explained I had never had the vehicle serviced | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Greg Gill
    | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Joei Faddoul
    I had a phenomenal experience at this dealership. Everyone was amazing, pleasant, kind and helpful. Thanks for being awesome!!! | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ TIM MCCLAIN
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
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