About Lithia Chrysler Dodge Jeep Ram FIAT of Eugene
Lithia Chrysler Dodge Jeep Ram FIAT of Eugene is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (541) 359-3177 today to schedule your next appointment.
Our technicians at Lithia Chrysler Dodge Jeep Ram FIAT of Eugene are ready to help you!
Lithia Chrysler Dodge Jeep Ram FIAT of Eugene is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Lithia Chrysler Dodge Jeep Ram FIAT of Eugene today at (541) 359-3177 to learn more
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★★★★★ Freddy FarriorDakota was amazing to work with from start to finish. Our situation wasn’t a typical one and he was able to navigate it with us and get us into two vehicles we had been wanting for a long time. I can’t remember the finance guy’s name but he was also very friendly and helpful. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ carls2uWhy would you have charging points and allow non plug in cars to park there??? That is just wrong. 4 spaces allowed, 4 spaces taken and not 1 an EV or even plug in hybrid. Otherwise service is good for Jeep. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Debi BennettAlways pleasant, efficient and reasonable service. Thank you | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Kelsey EpleyTreated me like an inconvenience for booking a Saturday appointment. Mechanic found another issue and recommended having the part replaced, but they refused to even give me a ballpark quote because I didn't schedule to have that particular issue diagnosed - your mechanic told me we should replace the part! Called to ask questions jus | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Steve JonesI was told to show up Friday morning as I was scheduled for a service appointment, we got up early and went there from Newport. To our horror the person that had scheduled us scheduled us with a crew that wasn't working, so kevin, god bless his soul, save this and got us in and got us fixed and got us out. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Robert L SamsI went in to Lithia Dodge looking for a truck they had on there website and they were able to get me into to the truck and I'm very happy with the vehicle and I want to say thank you to my sales man I had he was amazing and also to the managers that helped me as well and I would highly recommend to anyone who is shopping for a ve | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Damian McDonaldJust took my 2023 Wrangler Sport in this past week for a recall appt. (30B) and 15K inspection and a few other things I wanted checked. It was a fantastic experience the whole way! Kevin Cox is excellent at his job. He was kind, clear, and very helpful. He was up front about the time the services would take, but made every effort to | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Kent CannonI recommend the service department every time! First rate service | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ gail rappCasey was wonderful as was his partner. I got into the car I wanted with an easy transaction. Thanks guys! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Ken BaldwinStaff is knowledgeable and responsive. Never feel any pressure. Great experience form purchase through service. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ hybridwillKevin cox has always treated me super awesome and I know he will get my jeep done the correct way when bringing it in for service or any other matter. Give him a raise! He deserves it! It’s people just like him that makes my experience great. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ John LawI dealt with Royce. Coming from western WA, he made it super easy. Had the truck sitting there ready to test drive and paperwork ready to go! Very easy and painless process! I would recommend them to everyone! | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Marci Von FurstenbergI’m always treated respectfully and with a smile when I have service done at Lithia in Eugene. | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ William BrownI couldn’t be more impressed with the team at Lithia Dodge in Eugene. I called last minute needing a repair, and not only did they fit me in quickly, but they also completed the work efficiently and at a fair price. Kevin, the service manager, was absolutely top-notch—friendly, professional, and one of the nicest people I’ve ever dea | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Drew DeBoisFast and efficient. Truck was complete and ready to go 30 minutes ahead of schedule. | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Dylan CantrickI’ve been to a handful of different dealerships in a handful of different states over the years, and not once have I had a good experience until I came here. Even though there were some issues, through no fault of the dealer though, I still managed to have an amazing experience. I was helped by a handful of staff while I was here th | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Charles HGood service and always treated me well | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Jerry FiniganVery professional service. I was informed at the start what the cost would be, I was given a video assessment of the service and the option of additional service (and expense) and I felt very confident in the knowledge and skills of the service team. The only reason I didn't rate five stars is that I was not offered shuttle service | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Teresa PriceThese guys are the best. Service was quick, and the staff are awesome. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Brad KneaperSales and service staff are always a pleasure to work with, and make every visit pleasant. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Katina Saint MarieOn time appointment. Vehicle checked in and ready when needed. Helpful staff. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Horatio BunceA very pleasant buying experience! Low pressure, and very helpful and knowledgable sales crew. Two thumbs up! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Sara HarshbergerKevin is amazing, made me feel comfortable asking questions. Easy to communicate with. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Harpal SinghI want to give bit shout out to Billy from service department and his manager Jimmy. The communication by Billy was flawless regarding time lines of my truck repair. Service manager Jimmy went above and beyond to resolve the issue as well. World class service by the service team. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Chantelle VianI travel from out of town because of the service they provide. I needed an oil change and diagnostic and they were worried it would take all day and I would be waiting for 6 hours. He let the guys know that I would be waiting since I lived too far away to get a ride home and got it done in no time. 10/10 will go here every time for m | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Jennifer TubbLithia Chrysler Dodge Ram Jeep Fiat of Eugene was the only dealership out of 10+ i called who actually listened to me. I had one car in mind and a strict budget I had. They were willing to work with me without hesitation. Their staff was very friendly, helpful and knowledgeable. They made the process so easy and we were in and out wi | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ True ThoughtApril 8th I bought a vehicle from lithia jcd eugene and before I could make the first payment my check engine light came on. Took it back and was told " we'll order the part today and install it tomorrow " took the truck back the following day. I was told we'll have it back to you in a few hours. Dropped off at 8:30 am. At 4:30pm I c | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Michael JohnsonThey decided to use an AI program to answer the phone. I called, asked to be connected to service. I beleive I was was speaking to a gentleman in India. I said I wanted to get an repair estimate and check warranty for the Jeep I bought at this dealership. They said they would have someone call back. That was 2 weeks ago. Called again | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ John PowerThey were through and curtious to all around me. I will be back. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Deborah MalatestaOverall good but waiting 90 minutes for an oil change when I had a scheduled appointment is too long of a wait. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ James CrenshawGreat place excellent customer service. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Ann TerrySuper helpful and knowledgeable, Good prices for the quality of work they do, | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Elizabeth HaskettI went in yesterday for my 12:00pm oil change appointment and I was there for 3 hours waiting. I thought because I had an appointment it would maybe take an hour. It was very frustrating to sit there and wait with no car to go anywhere. I’m currently 7 months pregnant and sitting somewhere too long is very uncomfortable. I had to mis | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Jamie KreinDo not go to Lithia Eugene. The most horrible service I have ever had. I caught the service manager lying (in writing) about things that were done to my vehicle, then he tried to lie again when confronted. They have horrible communication between mechanics and service technicians and in my case had my vehicle in and out of their care | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Jamie AllenFriendly, professional service staff. Billy Pinz always makes sure that my Jeep Grand Cherokee and Cherokee Sport are serviced "by the book". | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ jerrym26Brian Fisher our sales person was patient and very helpful in every step of the sale process. Love the truck! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ K NI recently took my vehicle to Lithia for service, and I have to say, the experience was incredibly frustrating. After dropping off my car, I was informed that I needed a replacement radio, which was on backorder as of December 1, 2024. Since then, I have made multiple attempts to reach out to Billy in the service department via phon | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ William BruecknerKevin is an absolute Rockstar!!! I'm a local shop owner and my programmer died they were able to get my skim module reprogrammed and done same day!! 1000% recommend! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ John HigdayGreat team. Professional team and truly care about giving the best service around car buying. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Averi AnnReally disappointed with this branch of Lithia. They knowingly sold my husband a lemon after he was nearly killed in a head on accident. I believe they took advantage of his brain injury and sold him a truck that needs a whole new motor, telling him this truck would last him two decades at least. It broke down within 2 months! I gues | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ James SteverBasically I found the salesman polite and professional, but ultimately misinformed what's willing to give misinformation to complete the sale. I found the finance guy to be rude an unprofessional. I personally will not go back to that dealership ever again and others can take this information as they wish. I did attempt to have the d | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Norris HendersonMy service agent was great. I brought in a coupon but my truck was over the allocated oil quarts for it. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Kevin BlissWhile my van was being serviced, they backed into it. They had it fixed, wasn't quite back to normal, so we negotiated a credit at the service department. Little over halfway through the credit they canceled it. This place is dishonest, I would recommend finding someplace else to go. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ DeDoBlues DOil change visit. Service was done within the hour. Thank you | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Gary RichichiMy service appointment was right on time, as scheduled. The service writer was professional and polite. Waiting area comfortable. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ James SteverThe salesman did a great job of not being pushy I did a great job lying my wife and I to look at two different trucks I'm making a decision after we went to lunch. Unfortunately, the salesman did not answer all of our questions accurately, or potentially honestly. We decided to purchase a slightly used truck a 2024 Dodge Ram Cummins | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Michel RonningGreat experience with both Kevin upon arrival and pick up of my car as well as the work done by the technician. I appreciate the professionalism from start to finish! | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Adam KingsleyThey're always great...any time anything comes up they get me in and fix whatever's needed and I'm a timely manner...and one big thing for me is customer service...they're always great about that...I don't like fakeness and I feel like I'm talking to a buddy when I go in there...makes me feel comfortable and extra reassurance that I' | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Aleea GilchristI recently relocated to Oregon from Hawaii and purchased a used car to facilitate my transition into a new career. Unfortunately, my experience with Dakota was very disappointing. It appeared that the vehicle underwent minimal inspection before my purchase. As I was leaving the lot, Dakota mentioned that the screen had “a slight lag | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ DvkitThis is one of the worst delers. The service department makes you wait 90 minutes for a scheduled appointment. I bought free oil changes for life and really regrett it. They either make up repairs needed or they are totally incompetent. Buying from this dealership also sucked. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ Pilar BradshawPersonalized, kind and efficient. We have owned 5 Jeeps from this place! | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ CODY FREEMANBought a truck back in December, with an extended warranty from Brandon. Went in about a week later to sign paperwork for a refund on the extended warranty (found something that would work betterfor me). Mid January, I started calling, asking about the progress of my refund only to be told the paperwork I signed was still on Brandon' | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ sam atchisonMy process of buying and getting my car was smooth and good however I’ve had multiple hiccups which have led to massive headaches trying to get a hold and get answers out of the salesman I was working with he is an absolute nightmare and ruining the image of the dealership you have to borderline harass him to get to do his job | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ John SmithLifetime oil changes on my truck since I bought it from lithia | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ TylerI had an excellent experience at this dealership. I live in Bend, and wasn’t sure how to make a vehicle purchase happen over in Eugene with my current loan. I worked with Dakota and he couldn’t have been more helpful. We handled a lot of the logistics over the phone and when I made the drive over, the vehicle was just as he described | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Mike UlibarriI highly recommend this dealership. Victor in sales helped me get out of two vehicles that I didn’t need anymore and into a new Ram. He negotiated the best deal for my trade in with only a couple rounds of “talking with the manager”. I shopped his offer at another dealership and he made the best deal. I look forward to buying another | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Kelli GlazenerI just purchased the exact car I wanted— a 2018 Subaru Outback. Victor was an excellent sales associate—he listened, was low pressure, and made sure we were comfortable the entire time. No problem with any part of the deal. I would recommend Victor to anyone looking for a success car buying experience. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Will PHave a service appointment scheduled. Was told by the service department that I could drop my vehicle off the night before. When I arrived the night before, all gates were locked or blocked by vehicles. I wasn't told that there was a cut off time for the night drop off. I drove 20 miles one way to drop off my vehicle, only to not be | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Matt FleenorParts department was massively helpful, affordable part, excellent help finding torque specs for me! Rocky and Jordan were incredibly helpful! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Patricia CookI bought a 2019 Caravan a few months ago and was pleased to find a “Certified Pre-Owned Vehicle” with the 125 point checklist. My confidence was misplaced - just over a thousand miles later and the radiator is leaking and needs to be replaced. I thought the leak was coming from my old van (180,000 that has never had a problem of any | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Harmony CannonGreat service and very friendly staff. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Josiah WoodsThe service department at Lithia Jeep in Eugene is questionable at best. They had my Jeep for 2 months (since Halloween, it's now past New Years). The transmission was replaced in April 2024 & is warrantied through Lithia. As of October it began slipping when getting on the freeway. They tell me the O/D button is stuck so that's the | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ J, j.silverIt is the worst dealer to buy used SUVs. I bought a Cadillac Escalade from them and they do not fulfill what they promise you with the warranty and they always look for excuses not to fix your car. I do not recommend them. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Basha O'BrionYa know, they used to be better. The service scheduler didn't seem to actually hear why I needed a service call. This morning, I was informed 'everyone has taken the day off and we'll work you in' despite an appointment made 2 weeks ago. Lastly, don't count on a ride back home. 'We don't have a driver' | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Dá FEDXMAN**4th and last update** Resolution 12/13 A one star rating has gone up to five. Why? I want to say that after communicating with the operation manager, Jimmy Schaberg, he has gone above and beyond in making sure I was made whole. I sensed his sincerity in his apology. He personally made sure my car and I were taken care of. We liv | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Dylan BrownThis place is a disaster. Got a 2012 Honda crv and it was sold by some dude named Dakota. He priced it as if it was in excellent condition and I hadn’t realized but this was after he gave more for my trade in. This is a trick they use often and when I came back later they were teaching a new person to do the same thing in the lobby. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Dá FEDXMAN**3rd Uodate 12/12** After writing an extensive email to operation manager Jimmy Schaberg, I received the following response.. "I appreciate you reaching out to me on this. I am hearing your concerns, so allow me to do the research with the team and see what comes up regarding the services that you paid for." I will update what 'come | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Dá FEDXMAN**update** lithia responded and as usual did not address the issue. I think they missed the point. No, I'm not upset that the car wasn't fixed. What I'm upset is that you guys did not do a proper inspection, How can you address a transmission problem without test driving the vehicle? The other issue is you completely ignored me as s | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Dá FEDXMANI got scam out of my money by Kevin cox at the service department. I took my trailhawk because my transmission would not shift to 9th and sometimes would drop to seventh gear when driving 65 and over and stay there. So I had them do an 'Award Winning Inspection', what a joke. The technician said it needed an engine tune up and recomm | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Usha DavisI brought my van in for a recall, it was running perfectly just wanted the recall taken care of. Firstly the service advisor I had was an all around mean human, said things that should not be said to customers. Secondly gave me incorrect information, said they don't work on my van I called Dodge corporation and yes in fact they do. F | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ KodaburrI had a disappointing experience today while trying to test drive the Charger R/T. I called and made an appointment scheduled with Dakota, but from the start, it felt like I was an inconvenience to him. When I arrived, we went to the car, and I got in, but before we could leave, Dakota said he had to go inside for a moment. Several m | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Jesse WaltersBrought my car in for a recall and they ruined it. I shouldn't have trusted them to do a good job and now I am paying the price. Perfectly running, well maintained Fiat 500c Pop Convertible... came in for a transmission recall and now it's going to cost me over $4000 to get my car fixed. I am disabled and on disability, so it's basic | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Conner HamiltonThe worst car selling experience I've ever had the displeasure of. I listed my truck on Facebook marketplace and a “car buyer” named Javier Mendoza reached out saying they want to buy my truck at there sub par price. After a few hours of negotiations we settled on a number. I drove an hour to the dealership and set up a ride back. Ja | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Warren WeberBought a $50k truck. After 2 weeks of owning it, I had to take it to their shop for a transmission problem (supposedly a thoroughly inspected certified pre-owned vehicle.) It has been in their shop for 4 weeks now and i have had very little information communicated to me until i call and ask for it. I am currently still waiting on it | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ leslie boehlandI bought a 7 yr warranty from this place and twice now I have had to pay out of pocket . I am paying a lot of money for said warranty and ins and I expect for stuff in my car like the thermostat to be covered but it wasn’t. I am not happy nor will I ever buy a car her again and I will let everyone know . I feel used uncomfortable tha | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Trevor JankowskiWife loves her car but why were told by Justin in finance that our 4 thousand dollar platinum extended warranty would cover her car up to 100k mis information her car needed repairs and it was approved but with a 200 dollar deductible why should we have paid 4 thousand dollars for something that expires at 77 thousand miles with a 20 | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Zachery EdmistonCan’t speak toward the quality of their new vehicles, but my girlfriend brought her car in (under warranty) for an issue with her rear windshield defroster not working, 4 hours later was given an OBD scan and charged $190 to be told the OBD scan came up with no issues (we know that, that’s why we went to them in the first place) we g | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Warren WeberBought a $50k truck. After 2 weeks of owning it, I had to take it to their shop for a transmission problem (supposedly a thoroughly inspected certified pre-owned vehicle.) It has been in their shop for 4 weeks now and i have had very little information communicated to me until i call and ask for it. I am currently still waiting on it | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Thomas LewisonAvoid this dealership at all costs! Bought a new ram in January of 2023. The buying process was good and the sales time was ok. But the follow up with the service department there is absolutely terrible to get any work done!! This is by the worst dealership that I’ve ever dealt with! You call the service department no one will ever a | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ CTBeen trying to get a person on the phone for FIVE DAYS. Nobody will answer the phone or return calls from voice mails left. Pretty bad. I’ve tried every extension, sales, parts, business office, Operator and especially SERVICE, where I am trying to communicate with. Cannot see how a car dealership can run without answering the phone | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ Jillian St. JacquesUPDATE -- October 21, 2024: I rarely update Google Reviews unless an organization has continued to impress me unfavorably -- and when it comes to Lithia Motors in Eugene, the facts are unflinchingly unfavorable. My quest for a used Ford Explorer is what initially impelled me to visit Lithia in Eugene, thereby bringing me into conta | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Stan and AnnWe live in Florence and scheduled warranty work and drove 2 vehicles in. Did not learn until we checked in that person who scheduled us, knowing we were coming in from Florence, did not apparently have access to records to verify that the work we were coming in specifically to have done, couldn't be done. SUGGESTION: WHEN WARRANTY WO | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Mike VasquezI was told it would take an hr to chg my oil n I’ve already waited over 2.5 hrs n it’s still not ready. Was told to call rather than make an online appt because garage mgr doesn’t look at online appt to ensure they have oil filters on hand… would think they would look n have minimum stock to cover appointments at least | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Czarina StroughVictor made the process of buying a new van super easy, no nonsense and took care of my concerns with the vehicle. I got exactly what I wanted and have never been more happy. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Elijah MarkleyOn September 27th, I went into look at a 2018 Jeep Renegade. I wasn’t planning on buying it that day. When Victor came and showed me the SUV and took it for a test drive, he was very friendly and joked with me and helped ease my anxiety about buying a new vehicle. I had gone and looked at a similar vehicle that same day at Kendall To | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Matt MatwichWas told “we are not master mechanics “. Took 1.3 hrs to change oil. Air bag light on now and was not when I took it in. Next appointment 3 months out?!! WORST dealer ever. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Jack WentworthI don't often write reviews, but I was especially happy with my experience here. I worked with Josh on getting setup with a 4Runner that they had on the lot, and he made the whole process extremely easy for me as I was 2.5 hours away. Once I got there, most of the paperwork was already complete and we negotiated a great price on th | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Kellrae82So it turns out in working on trading in this van, Lithia in southern Oregon has now brought it to my attention that I was overcharged market value by atleast 6,000$ and the specific extended warranty with 100$ deductible was all a very very poor deal for me.. Why was this the way that you guys took care of this deal????? Feeling ver | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ Kailey JohnsonJustin Barrick was a pleasure to work with. He was very kind and really tried to give us the best deal. I highly recommend him if you are looking to buy a new car. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ maggie26Great service, kind employees, quickly fixed my broken taillight with no charge! Extremely grateful for the generosity they showed me. I’m a college student and have never taken my car in to be looked at alone before so this experience was reliving. The help i received was great! | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ DPlace wasn’t comfortable, they push and make you wait as they bro out in the building, even mocking my friends laugh . This place is white sunglassed Oakley way | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Alex KingStellar customer service. Rodrigo did a fantastic job from start to finish. Very knowledgeable without being too pushy and overbearing. Brandon helped finish our paperwork and he was very nice as well. Honestly we have been to alot of dealerships and Lithia now has our business from here on out. Thank you all for your help staying la | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Zach RossGave me an amazing deal, they were beyond friendly. In and out in less than 2 hours. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Lloyd BrownThe screen on the video console (gps/audio/usb/AC readout) on my Chrysler flickered so as to be unreadable. They told me over the phone it would have to be replaced. When I came in they took 45 minutes to diagnose it and tell me that it had to be replaced. They did not have a replacement and would call me when it came in. It would co | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Little Shoes and The GangYay! Make it rain for the shorties | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Ashley VillalobosJames Brown helped me about a year ago when I started looking to buy a new vehicle. He left such a great impression on me that I knew once we were ready that we would be going back. We just made our purchase and it was the easiest car purchase I’ve experienced. I didn’t feel like I was working with a “car salesman”. James was never p | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ James IsraelWent right after opening on Sunday morning, Justin and Brandon were fantastic. Extremely smooth transaction. Got exactly what we wanted and were very happy with price and complete experience. From getting on the lot to leaving with my wife’s new jeep was very stress free thru whole process. Would highly recommend this dealership, Ju | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ loredelsartoI live in Nevada and was on vacation in Oregon. In Newport my 2023 Ram 2500 DPF went out and the only dealership in the state of Oregon that had my part was in Eugene. I limped my truck there and they were all booked up but still went out of their way to get me back on the road. Great service!!! Thank you | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Tom GonserMy rating is based entirely on the quality of after sales service we've received on our multiple purchases from this dealership. And focused on positive experiences we had with Dakota and Dillon, both sales consultant there. Recently when we had to take our new Ram Limited in for service, they interceded on our behalf to make sure | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ nosenuthinAfter my review the boss wanted me to contact him, he posted, I did.... No response yet to my personal email sent July 26, 2024 This was concerning a gas tank puncture, vandalism on their lot, which I was Not informed of, but I caught it before leaving the lot. Had to purchase a new tank myself and then they put it in free...Very sne | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ Cardonuts WendyI called to order the exact vehicle I wanted, they found it and had it delivered to this location, GREAT! I provided an address in Oregon that I specifically mentioned several times to not mail anything there and to mail at another provided address. My license plates and title were still mailed to the address I said not to causing me | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Joseph LiptonFixed my issue quickly. Friendly staff. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Mae MarkhamCall and leave messages many times. I live in Drain and have paid for lifetime oil change. Call to schedule appointment and never get a return phone call. This has happened many times. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ josephi hillearyBought a jeep Rubicon gladiator needed inverter they supposedly installed one we came to Idaho first time needing to use it guess what doesn't work then got told sorry it's only warrantied for 6 months well after all of the vehicles I've personally purchased and all of the people I've sent there they lost a good customer but guess t | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ christopher welchService department customer service lacks just that | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ JOSHUA GRIFFINChrysler Jeep ram has become a terrible company and this service department is the worst I have ever dealt with. I brought it in for a cracked rear widow frame and mold plus random electrical issues , dead battery, truck staring by itself with no key in sight. then tried to give the truck back filthy with mold in it. Only after I re | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ nosenuthinI bought my own gas tank after the vandalized puncture they are replacing it free ..thank you | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ nosenuthinGas tank was punctured, vandalized on their lot and they didn't tell me now they will not replace the gas tank | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tom GonserMy rating is based entirely on the quality of after sales service we've received on our purchases from this dealership. And focused on the positive experience we had with Dakota Griesel, a senior sales consultant there. Recently when we had to take our new Ram Limited in for service, he interceded on our behalf to make sure we cou | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ sopha9044Highest pressure situation I’ve ever been in while buying a car. After being strong armed into a specific car, I saw exactly what I wanted all along on their lot from the website. (This was an intense situation for me, which of course doesn’t matter to them). While waiting to sign paperwork I found that the car I bought was on sale | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Ed JorgensenPurchased my second car from them. Dylon and Dakota were both really helpful and not high pressure. They were both honest, upfront and very professional. Another excellent buying experience. Thanks | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Marco ValleramosPurchased a Jeep Gladiator through Josh. He answered all my questions and concerns about the vehicle. Brandon was helpful as well when it came to info about warranties. Overall a great buying experience, would recommend ???? | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ FletchWould not recommend.Go somewhere else. Sales team is unprofessional, especially after the sale. This dealership baits you into giving them a perfect review by offering you a tank of fuel, don’t fall for it. If you ask for 30 days to pay your down payment and they agree, don’t believe it, you will start receiving aggressive text messa | Read Full Review6/4/2024 12:00:00 AM | Google
