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Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 08:30 am - 06:00 pmFri: 10:00 am - 04:00 pmSat: 08:00 am - 04:00 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Franklin Sussex Auto Mall Inc

Franklin Sussex Auto Mall Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
We Offer Rentals
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
Certified Technicians

Call (973) 250-4445 today to schedule your next appointment.

Our technicians at Franklin Sussex Auto Mall Inc are ready to help you!

Franklin Sussex Auto Mall Inc is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Franklin Sussex Auto Mall Inc today at (973) 250-4445 to learn more

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Customer Reviews

★★★★★ Chloe Florence
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11/18/2024 12:00:00 AM | Google
★★★★★ Sean G
Experience couldn’t have been better. Came here after hearing from co-worker about her experience. My salesman Jordan and dealership manager made me feel comfortable and at ease during whole process. It had been 20 years since I bought a new car and i was a bit nervous but this experience couldn’t have been easier. Would recommend to | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Tacoma X
Fantastic experience at Franklin Sussex Auto Mall. The team was professional and made the process of buying my new car seamless and enjoyable. | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Melissa Lukashuk
Jordan helped me purchase my new vehicle. I originally went to a different dealership but was treated extremely poorly. Jordan was pleasant, kind, and professional. He made the experience very easy and stress free. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Michael Lavin
I just purchased a Ram 3500 from Gary Grossman. It was a great experience. I spent a lot of time online researching what I wanted. Gary did a lot of searching to find exactly what I was looking for and even offered to get it from another dealership. He was always quick to respond to all my questions. Once I decided to buy, he se | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ L G Entertainment
How come they have 4.6 rating where there were so many negative reviews. I almost went to see a new Jeep there. Thank god I checked the reviews. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Sarah Ziccardi
Purchased a Wagoneer with a defective window last year. They still have not replaced the window, since it is constantly on "backorder". I understand manufactures have delays but they have no problem selling new vehicles, which by the way have windshields in them. This is not a broken button, or bumper this is the glass I look through | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ H S
Repair cost was more than 10% then original quote on same repair. With no communication. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Rob T
Leased a Compass 5 months ago from here and it’s broken down on me twice already. The dealership would not give me a loaner vehicle because they need to “order them in advance” whatever that means. Lol first and last time with this dealership. | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Heather Carroll
I had a wonderful experience with both Gary (sales) and Nina (finance). They both went above and beyond to help me. I would highly recommend both! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Nokomis DeGroat
I had a great experience at Franklin Sussex Auto Mall. The price quotes they gave me on two different vehicles were amazing! It really made it hard to choose! My husband kept calling our salesman Anthony a magician because of the “magic” he worked! I would definitely recommend FSAM to everyone and especially Anthony! He was absolutel | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Beth Shusterman
I had a wonderful experience buying my third Jeep! Edgar went above and beyond to ensure everything was taken care of. His attention to detail is exceptional! Thank you Edgar. We will be back! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Brittany Picarello
Not thrilled to be honest with the lack of service my husband has received. We have bought I think 3 vehicles now from this location love our salesman and service has been ok. I am just beside myself that we were never told that our WEOWE expires. We have a leased vehicle that we did not receive the second key. We were told when we c | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Jessica Lee
Superstars of Service! Thank you to the Service Manager and his team for diagnosing and repairing my vehicle under warranty. I appreciate their dedication to being customer-focused, it is refreshing and I appreciate everyone's efforts, mechanics included, to diagnose and repair my vehicle. I purchased my car at a sister dealership, b | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ James Music
My 2019 RAM had transmission problems and as a business owner I needed a solution quickly without sacrificing quality. I was introduced to Krstana. First and foremost, what a wonderful person. She is genuine, honest and cares about her customer. Not to mention simply a great personality. She helped me weigh out my options and worked | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Brendan Post
| Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Manny
It was berry good experience, the people are very friendly especially the sellers Kire nothing compared to the other dealers, I’m very happy definitely i highly recommend to go there and buy a car thank you Kire Milevski | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Erik Thompson
Great experience second time customer highly recommend | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Mike
Everyone is super friendly and they will Work with you To get you the best deal. Anthony the salesman is super nice and very knowledgeable | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Scott Jenkins
It doesnt get any better than this. Been to this dealership many times just for this reason | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Cathy Conlee
I hate to give them even one star. Service is a bunch of procrastinating liars. Took them 3 months to repair the engine (UNDER WARRANTY)!!! I will NEVER buy a car here or seek service here again! You shouldn’t either. It’s not standing behind your product if you can’t repair YOUR DEFECT in a timely manner! | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ darren brown
Worst service dept ever | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Thomas Cooke
| Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Joanne Ribe
Excellent fast service! Everyone is very friendly and helpful with the entire buying process. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Glenn Gordon
| Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Russell law L
Very fair and professional service | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Stephen Huber
Anthony is the best salesman I know... My wife and I drove 40 minutes to see him instead of a 5 minute ride to Dodge by my house | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Jaime Huber
| Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Celesta Capizzi
I was treated with courtesy and respect. Edgar and Nina did everything they could to help me get the car I had chosen. Thank you! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Tammy Degrazia
Kristina was wonderful! I highly recommend Franklin Sussex Auto Mall! We will be back! | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Maria Grajales
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8/30/2024 12:00:00 AM | Google
★★★★★ Steven
Good service appointment was on time everyone courteous, and efficient highly recommended | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Doris Gleason
Love the staff at Franklin Sussex Auto Mall, especially Pam in customer service. She keeps you updated, is fast on her feet and super knowledgeable. She’s one of the reasons, among several, that I remain a customer. | Read Full Review
8/30/2024 12:00:00 AM | Google

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