About Stateline Chrysler Jeep Dodge Ram FIAT
Stateline Chrysler Jeep Dodge Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (877) 219-8576 today to schedule your next appointment.
Our technicians at Stateline Chrysler Jeep Dodge Ram FIAT are ready to help you!
Stateline Chrysler Jeep Dodge Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Stateline Chrysler Jeep Dodge Ram FIAT today at (877) 219-8576 to learn more
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★★★★★ Mary LongWe trust Stateline for honesty, good service and qualified personnel. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Cathy LewisThe service department was efficient and friendly. Thank you Adam for a great experience! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Howard BrownWe had the best experience Anthony the Salesman. Very professional and had the best attitude. Will definitely go back to him in the future. Very happy !!!! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ NonaI had a very good experience with the associate that assisted me with getting my oil change. He was very informative and considerate | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ paul cariBest service department in the area! Friendly people, prices comparable to small shops, and they do the job right. I won't go anywhere else! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Tyler PettitZero stars wasn’t an option. Just purchased a vehicle from this establishment. I was promised in writing that I would be getting “red brake calipers installed” on my vehicle. This is approved by the sales manager Brad Owers. I contacted the general manager David Dobrakta about the issue. He told me covers for the calipers I already h | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Melissa FerraroEveryone was wonderful! Carlos listened to my needs and found me an amazing new car! Highly recommend this dealership! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ JillMarie EatonLily was my service person today and everything went smoothly! No bs like the last person I dealt with at Stateline! I highly recommend you request Lily the next time you bring your vehicle in. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Mark TEveryone was professional and courteous. Car buying is usually stressful but it was not in this case. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Kanautica Zayre-Brown?? SIMPLY AMAZING EXPERIENCE. #GOANGELA | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Jennifer TillerAnother great experience with service here. So efficient and friendly! | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ melissa spencerI had the best experience Charles and always do have a great experience with him. Thank you Charles! | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Yellow.x.Turtle 4Adam os the epitomie of customer service !! | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Robert JacobsAlways provides great service and concierge experience. From the initial appointment reservation team to the service writer and techs, it’s a quality job. And for one like me who is super picky and works on my car myself at times, I have full trust in Stateline. Their attention to detail is excellent. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Linda ChisholmAdam was great he help me out alot I all have a great experience with everyone there | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Summer TruesdaleGreat experience with management and sales team! I couldn’t be happier with my new car and how easy they made the process for me! Highly recommend purchasing your next vehicle here!! | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Caleb BarnesGreat experience as always they never fail to get me in and out fast | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Thomas SickAll maintenance was performed as expected. Alignment scheduling delayed completion so LoF and alignment took abou over 3 hours | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Darren MyersI had a great experience when I brought my vehicle in for maintenance. First, setting up the appointment online was really simple. When I arrived, Lilly was prompt in greeting me and after learning my warranty package was expired she offered to apply a coupon to help offset the cost of the oil change and tire rotation. I was on a cal | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Don GillespieService on my Jeep was quick and professional | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Corey EdwardsHector was AWESOME! He worked my car in quickly. Thanks so much! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Nikki MilgateThis was a great experience. Charles Williams was fabulous to work with and he kept me informed. The only reason I didn’t provide five stars is that it would be wonderful to have more space to work on a computer (with a desk). They were limited on space to work on a computer that wasn’t on your lap. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Reggie TillmanGreat service but needs to offer loaner cars instead of $50.00 a day rentals, Mercedes, Lexus, and others have that service | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Melissa CGreat experience! Carlos, Brad and Chad were all easy to work with and no gimmicks. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ John HammelGreat service. Great dealer. Friendly people | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Sierra YHector was very helpful and kept me updated on how things were going. Good communication :) | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Ray OsborneGreat staff Took care of all my needs | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ GregHector did a great job managing my vehicle service. He kept me informed every step of the way. The service technicians fixed a problem that the Mr Tire franchise could not figure out. Great job!! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Eric BreithauptI brought my Jeep in for a warranty issue recently. As always, Stateline exceeded my expectations. Thanks to my service advisor, Jerome for an outstanding experience. I appreciate you! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Erika HolifieldOur experience purchasing a car has been a disaster. We purchased our car at the end of August and the wrong person's information was inputted when our paperwork was submitted. ( I don't know how this could happen since we sat in the sales office and went over all the details in person)... Because of this mistake, It has been a dis | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ clint mcinellyFast service did a great job | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Glenda GordonService is always done on time according to my appointments and done as quickly as possible. Hector is always pleasant to work with, he’s professional, courteous, and very helpful and forthcoming answering questions. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Gary BrownThe energy of the dealership was professional and welcoming. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Robert LuckeyDid a great job and kept me in the loop | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ D HoffmanHector was a great communicator and updated me regularly with my truck repairs. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Stephen RobertsonReally appreciated how I was taken care of. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Ryan ClemenceI should’ve known better than to go to this stateline again after the first purchase a few years ago. The sales manager was fantastic. I wish he would go to another dealership because he is a gem in the rough. My saleswoman didn’t even remember who I was when I came back the next day when we couldn’t agree on a price the first day. T | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Henry OrtizFirst time at Stateline Ram. Great service. Everything that I needed done was accomplished. It was ready way ahead of schedule. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Taylor ReisCharles is the absolute best! I brought my car in at 10 for an oil change and tire rotation. Thankfully, his team did a thorough inspection of my car, and found some real issues that, if weren't fixed right away, would cause problems in the future! Because his team didn't do the passable bare minimum, my car is in even better conditi | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Christine PlumadoreThe entire staff is super friendly!! (my salesperson) hands down is the best. Thank you for helping my dream come true! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ stacey arnettThey’re amazing. The guy with the rust color beard. Awesome. He tried everything to help me figure out why my wave program was canceled. The finance lady also awesome, she called a few people as well and found out somehow the original dealer dropped my name from the wave program and it cancelled the entire program, they did offer a | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Deb KrokosFantastic service! Super fast and very friendly. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ eddie jonasNice job and person assigned to me was great. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ PresslyUnfortunately, my Jeep was diagnosed, but the service dept. did not have the fluid needed for the repair. They are unsure when it will be available. That means I have to go back and leave my car again, which is inconvenient and a burden. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Stephen UralFantastic vehicle and customer service for beginning to end. Highly recommend! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Roe MI have done business with Stateline in the past. I’ve always had a positive experience! This time was no different. Everyone I dealt with was professional from the sales representatives to the finance manager! I bought a used car but left with a peace of mind due to getting an exceptional extended warranty! I recommend this car | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Joe SiskoHad a new key programmed, had to buy key and pay for programming. I called twice and got the same quote and was told between 1 and 2 hrs to complete the work. When my wife returned home, the cost of keyfob was almost $50 more. And it took abiut 15 mins. While the time was nice, if i was told upfront it would only take about 15 mins t | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Marcus SalesI’ve been searching for the right truck at the right price for a while and my friend John-Michael over at Stateline Chrysler Jeep Dodge Ram Fiat made it happen! 10/10! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Olivia MooreThey were professional and the service was quick. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Stacy RovnerAngela, Chad and the whole team at StateLine did an amazing job. Very professional, knowledgeable and helpful. Highly recommend using this dealer for anyone interested in purchasing a Chrysler vehicle. | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Eugeniu GasanAfter my visit I was very pleased. Milan Barnes and Chad Cowans helped me choose a car and with the design. Thanks guys. If you need to change your car, they are the best. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Lori Beth SatterfieldI can’t say enough about how wonderful Kristen was in the service department. She bent over backwards to help me and to make my experience easy. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Ryan HarrisGreat sales team! Friendly, not pushy. Excellent pricing! Will definitely buy from them again! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ L&L ConstructionExcellent experience, fair price and John our sales guy gray attitude!! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ STEPHEN SheltonStopped to have a new battery installed for the remote. Very courteous and knowledgeable person in the parts department took care of me right away. Very reasonable price for the new battery Very happy with the service. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Michael BurtonHad a great experience purchasing my car at Stateline. No pressure and everyone was helpful and polite. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Jim McCullyThe best service ever. Thank you Adam And Randy! Jim McCully | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Devin HamrickThis is the worst car service I have ever received. I brought in my 2024 pacifica with 25k miles, with the AC not working. The first time I picked up the vehicle after service, the AC did not get cool before I left the lot. The next time I picked it up, it worked for a week and I had to take it back in for the same issue. I'm current | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Ajay BoydJerome did a great job of getting back to me in a timely manner and explaining all my options | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Nicholas DellaPaceHector was fantastic from start to finish. He saw my car taken care of entirely and was thorough and helpful. Highly recommend seeing him for any service needs | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Brian FisherGreat experience, great people! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Jeriel Brooks. Worst service ever. They told me they were going to let me make payments on getting my jeep fixed there. Instead they illegally had my jeep towed to a storage lot without my knowledge or consent and now I'm being charged $50 a day for it to be in storage instead of it being fixed or just have an opportunity to bring it back home. W | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Megan SwoopeDavid R, was very kind and helpful, gave me his cell in case I needed anything, and called him 2 weeks later and he was ready to help. He’s the person you want!! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Herbert N. Howe Jr.Just finished scheduled oil change and tire rotation. Staff was very courteous and prompt. Truck was returned to me in good shape. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Bruce SchwambHector was great and the service was quick and professional | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Tamara BakerExcellent service and professional | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Vincent EppsBest service ever!! Mr. Hector Rivera was fantastic by making sure I was kept in the the loop after the service was completed if anything else needs to be done. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ DwayneI recently had an oil change and tire rotation performed at Stateline Chrysler Jeep Dodge Ram dealership. The service performance was professional, courteous, efficient, and very satisfying. I am always treated with great service at Stateline. Thank you Stateline team for a job well done! Sincerely, Dwayne A. | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ James GrabowskiAfter I was burned by concord Hendrix Dodge after my 2nd super stock was a lemon and they washed there hands in helping me. STATELINE DODGE stepped in and treated me like royalty and even in the peak time when every other dealer was gouging for hellcats super stocks and demons was given a reasonable price for my 3rd new gold rush s | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Justin DiazVery friendly and lots of options for vehicles | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ cloudy_visions_todayHonestly, between the Service and the quality of the Vehicles, my Wife and I decided we will never purchase a Jeep product again. We had an issue with a Steering Rack at 32000 miles and it not only took forever to source parts and fix, we had to negotiate with Corporate Jeep for a courtesy repair and pay a deductible. We had a wheel | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ John MilsteadGreat service! Staff was awesome and took me in 40 minutes before my appointment. Finished in 1 hour and was on my way. My recalls were estimated at 2 hours service time so I was surprised. Will continue to have my service done here and will return when time to buy a new vehicle! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Kevin MorrisonQuick and very price competitive for oil change and tire rotation. I’ll be back in a few months for my third time. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Nikolas VOil change and tire rotation 45 min!!! Excellent!!!! Very quick, very dependable and great customer service! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ jeff braunRecall appt for new ram truck ran like clockwork. Thank you Stateline , keep up the good work | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Seth McKennonGreat customer service! Was able to solve my tire issue quickly and for a great price! See y’all in the future! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Gautam GarigipatiExcellent service experience. Would highly recommend | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Rick SquiresI was traveling from Florida to my home in WV when my 2017 RAM 1500 EcoDiesel began to show warnings. These warnings includes the mass airflow pressure sensor, turbo under boost, 100% blockage of the exhaust filter and the electronic throttle control sensor. Warnings you never want to see - especially on a long trip. The RAM proceede | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Christopher GouinGood service work but few extra scrapes upon pickup. Will keep bringing to for service, but service techs need to focus more on TLC. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Eric2020 Ram Promaster 1500: On the morning of 9/05 I seen on their website there was the “free Estimates” noted on your website, so I called to get some estimated repair/service costs (approximates). I spoke to a representative and she communicated to me a service rep would contact me with a quote for 02 sensor repair, transmission serv | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Gustavo J Rodriguez RGood Atencion !! Good Service Ms Lilly !! Exemplary service and excellent service 5 start | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Nikolas VOil change and tire rotation 45 min!!! Excellent!!!! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Laura Manns-CrawfordI was greeted immediately and directed to the service desk. The service advisor informed me it would be an hour. After an hour and 12 minutes, I approached the service desk to inquire about the status of my vehicle. When I got to the desk I observed my vehicle waiting but no one informed me that it was done. I asked the service advi | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Brent AslinThis dealership service department is an absolute joke had them do a service 6 months ago for a fuel injection cleaning period got the vehicle back and it was actually in worse shape than it was before check engine light came on again and they're telling me that I need to spend another $800 for another injection cleaning process I sa | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Terry DotsonMy sales person John Michael guided me through the process effortlessly and made sure I was satisfied with my purchase. The process was quicker than I expected… I’d definitely recommend Stateline to anyone in need of a vehicle | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Deb OmansI keep coming back because I trust the service and caring staff | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ ellen francesThe visit was fast, I just drive in & waited. It o my took an hour. They we doing a trip check & I got a free oil change… by mistake. They were very accommodating. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ daniel millsEveryone was friendly and courteous and helpful with the purchase process, I'm an out of state buyer so they were very helpful explaining everything to me. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ ANGEL ROBERTSONJacob was a great salesperson! Very easy to talk to and work with! Julian was great with my Appraisal and paperwork! Even got me a better rate than my own bank approved me for! Chad in Finance is Fantastic! Made sure I have the coverage I need at a fair price! As an Underwriter myself, I appreciate the dealership transparency! | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Jason MurphyVery disappointed bought a 2022 Jeep Gladiator and only recieved one key Fob. I was asked if I had two key fobs for the vehicle I traded which I provided. When I asked I was told they're only $400 dollars. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Rosemary StapletonVery happy with the quick service as they were very courteous and knowledgeable. Wait time was very short. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jared FergusonThe oil change experience was great and so was Lilly | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ BretStayed informed about progress of my repairs. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Sheka CauthenKhali was Awesome! I had a wonderful experience | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Nicole EldridgeThings seemed to have changed here over the last year or so. I was hesitant to use them because of past experiences, however, I was treated kindly both when scheduling my service via the phone as well as in person. They were prompt with getting started, estimated wait time was about spot on,etc. They did forget the wash At the en | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Fabio CardarelliThis is our second time bringing our truck in for Service. Both experiences were excellent. This time Jerome was our service advisor, very detailed, excellent communication, very helpful without being pushy. I would definitely recommend Stateline to friends and family | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ DOPE TVGood service good price. I was very pleased. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ James HeroThank you for a great experience Hector. Hector was very attentive and took his to explain the process to me. I was very impressed with his professionalism and patience with me. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Alex MartinHad a scheduled appointment to have my oil change and after 2 hours of waiting, went to speak to the advisor to find out what was going on, who was very nice and personable, but informed me that my Jeep had not reached the lift yet and when it did, I’m looking at around 2 hours for the oil change. He apologized multiple times and I r | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Tiffani RobinsonSuper easy process, took appx an hour for full service with oil change and tire rotation. Nice little waiting area, super friendly staff, all around excellent experience! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Rodney DeasonI bought 200 dollars worth of parts for 700 dollars other than that it was ok | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Ciara MorrisWouldn’t take my Jeep - Dolly, anywhere else for maintenance! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ L1GHT 1I’ve been going to Stateline for service for 7 years . It’s solid, reliable communication and always my go to spot for my Jeep’s. My Service Advisor, Jerome, is always transparent and tells it like it is! Much appreciated ,loaners, fair pricing and more. Thanks for keeping it consistent ! A++ | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Joe ChildressThe agent was professional, efficient and nice!!! Awesome service!! | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Megan MurrayBryan & Julian were nothing short of amazing from the start of the process until the end. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Jennifer TillerLoved the service here!! I will be taking my Jeep here from now on, for all services. Efficient and informative. And they’re friendly, as well! | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Tom NeeblingExcellent service Always quick and easy Rest rooms are nice and clean | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Adam LucasTook the jeep in for a recall. The job was done in a timely manner and the communication was great. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ johnny BTook me a year to figure it out, but this place is very misleading in their sales tactics, they tell you want you want to hear to get the sale, and then you find out they screwed you with hidden fees. When you try to get it resolves they just tell you it's not our job to explain it to you." Do not buy from here. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Orlando BermudezExcellent and wonderful guys from sales person to finances. Good and nice experience. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Jeff GStopped in unannounced on a Saturday afternoon for an oil change and tire rotation. Great experience. Lilly Wagener got me in and out under the time she promised. Friendly, professional, and courteous. I definitely be back with this kind of customer service. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ ibrahim turayUpdated post: I took my Jeep in for an oil change. Charles came out and promised to have it ready in less than an hour. Normally I smile and nod because it’s language to make the customer feel important, but rarely a means to actually deliver on it. I don’t believe I was in the waiting room more than half hour before Charles came in | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Marley A. GregoryEveryone was very friendly and the oil change/tire rotation was quick. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Cherelle RozieStateline is by far my favorite dealership to get my Jeep serviced at. Adam is always super helpful and the pricing is always super reasonable compared to other dealers. Thanks for taking care of Big Slime for me. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ God’s RemnantPlenty of inventory and prices are negotiable due to the state of the economy | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Shelia MortonGreat place take your car to get it serviced or repaired. My service advisor Jerome was so great | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Shane MurphyWent in for a recall service on my 2022 Jeep Cherokee. Had an appointment but got in a little early. Service folks were friendly and checked me in quickly. My Cherokee checked out OK and I was on my way in about 35 minutes. I had purchased my Cherokee there and I was pleased with that process as well. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Rachel OloyedeBeware, David is a scammer! My sister who is a college student was planning to purchase a Kia she saw online and has visited the dealership. Due to the holiday, she was told to wait on a phone call from David to say she was approved for the car. He also said he would bring the car from the dealership it was at to this location. She r | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Mark NowickiGreat dealership. Salesperson was very polite and informative. We purchased a new 2024 Wrangler from them. Would highly recommend this dealership. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Travis DosterMy 2017 Dodge truck stop working a month ago. I had my vehicle towed to this dealership to run a diagnostic on it. I received a phone call today and was told that I had to pay above $600 to place a battery in my truck (including the diagnostic) in order to complete the tests. Never have I had to pay for a battery to be replaced befor | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ iWantYourEggsI didn't end up purchasing a vehicle but the experience I had here was buy far the best I've ever had at any dealership. Milan Barnes was straight forward with pricing and was not aggressive on trying to sell anything. Manager was pretty cool too | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Maribel AponteThe service dept was very helpful and had great communication. I appreciated the fact that since it was a recall part they replaced the part and didn't have to do a diagnostic test afterwards if all was good, saving me that expense. Hector was my contact person and he communicated every step. Appreciate you! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Susan MyersExpedient, thorough & ultra professional care! We appreciate you! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Natalie SessomsPatrick and Chad were amazing! They made everything quick and easy. 10/10 highly recommend! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Christy ShawMy husband and I had a great experience here purchasing a vehicle. Josh, our salesman, was top tier and made the process seamless. Viet and Chad were fantastic too in getting everything finished and signed. This was a great, low stress, no pressure experience all around and we will definitely use them again if we needed to buy anothe | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Wayne WestonHector/Charles deserve ALL the credit for my AWESOME experience. THEY are THE BEST! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Timothy JohnsonEverything was good until it was time to cash out, I forgot about my coupon and the cashier kindly told me I can't forget about my coupon at Walmart. What walmart got to do with anything, give me my change. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Kelly MoonDealership is 2 hours away so i made an appointment to test drive a car when they open Saturday morning. I call Friday night right before they close to confirm the vehicle is still available and I am assured it is, and it will be waiting for me to test drive it when I get there first thing in the morning. Once i get about 15 minutes | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ James SchillCame in to get new key that covered by outsourced warranty company. My service advisor (Hector Rivera) took care of the claim and got my truck fob finished quick. Highly recommended. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Jim Smithgreat experience with oil change and tire rotation. Service Advisor Lily was prompt, gave accurate estimates and very courteous and professional. could not have been a better experience. Jeep was returned in perfect condition. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Shaun AukampService advisor understood my concerns and followed up on all requests with solutions. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Chad BranhamVery professional and courteous to customers and they try to help you each and every way they can I highly recommend. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Mike ZollingerDid not latch my hood shut driving down the road it was moving at 70 missing one rubber that goes in dashboard everything else was good thank you | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Tim ShieldsCompletely unexpected but was able to get both my Durango and Ram truck serviced on a Saturday with limited wait time. Thought for sure was going to have to wait weeks to get in. Could not be happier with my service advisor!! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Calla SelingFantastic service, I will definitely be back | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jennifer BucciarelliWhile my car issue was solved easily and relatively quickly these cars are locked down for any other auto shop to do a diagnostic test. As such I had to pay almost triple the price to be told my sensor just needed a reset and everything else looked good. There’s no need to charge $200 for a diagnostic test. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Dameon CassidyHad some recalls done to my 2005 dodge ram 1500 and now my radio not playing. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Olin OsborneCS rep was great had a good experience | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Chris DoeHad a lot of my 150,000 mile maintenance done on my Fiat 500x did great ! Also had a noise coming from suspension but they couldn’t figure it out ! I was hoping to get that taking care of ! Could have been another mount ! Fiat mounts suck ! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Richard HansenThis was the fourth time in to Stateline to fix a “small leak in the e-vap system. The first visit I was charged $200 for diagnosis in addition $600 to replace the fuel filler nozzle. The second visit they replaced the purge valve for the cost of $150. The third visit they didn’t fix anything and the fourth visit at the cost of $400 | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Phyllis TroutmanI would have ZERO stars if possible!! My daughter took her truck her after a code came up on her screen. After running diagnostics, she was informed she needed a $4000.00 repair on a truck with 52,000 miles. They also recommended some other maintenance things to do for an additional $1600.00 After speaking to someone that works for | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Clint FaileAdam was my service manager. He explained things very well and seemed genuine and easy going. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Tony HolifieldSales group was great especially Patrick. Was not pushy and really extra tine with us to make sure we were comfortable with our purchase | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Terrance jacksonThey Where Wonderful Very Nice And Quick | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Kadaysia KinardThey was so awesome and patient with me. Talk me through everything. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Buck SutterOur Dodge Ram 3500 diesel truck had an issue while pulling our trailer from Florida to Pennsylvania. Fortunately we found this Dodge dealer near where we had trouble. The repair manager we worked with, Jerome, was excellent and very helpful in our time of need. He ensured that our truck was repaired quickly knowing we were stranded u | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Donald PendergraftHector was again a Great advisor. Great service! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Selena B. LewisI got my car yesterday, it was such an easy process. I loved working with Angela. She listened to me and is STILL communicating with me! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Michael HFair, reasonable and expedient while buying a used car. I knew exactly what I wanted and Jorge and team made it happen in a very helpful and efficient manner. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Kristen LackeyScheduled an appt for basic oil change and tire rotation. 3 hrs later my Jeep was finally finished, no update during this time! After one hr I went to check on my Jeep with several people standing around. “Oh yeah we need your hood key, I was just coming to get you!” 2 more hrs later I went to check again since no one was updating | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ J WikeWe had a very very good experience at this dealership. It was one of the best experiences purchasing a vehicle I have had and there have been plenty at this stage in life. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Awake ToCreateHector was amazingly hospitable. He listened to a concern I had upon arrival after receiving initial quote and actual fee for work. I wanted to leave appointment in enough time to pick up mother (elderly) for an errand and he ensured there were no delays with service! Thank you Hector! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Tito AndrewsLove them great service just bought another vehicle from them great service | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ John ConnellI recently got my oil changed and tire rotation. No issues. I always had my truck serviced there. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Melissa SmithAwesome!!! Went to several different Dodge dealers and this was the best! Just bought my second Durango from them! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ marshae kuhlkinStateline Service team is always wonderful to deal with. Prompt and friendly, communication is great. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Hector CorreaWorked with us until they got us the best deal possible! Very Friendly and Helpful Staff! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Priscilla SimonHector is very punctual and professional. I highly recommend his services. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Jonathon RhyneNot a bad review on the dealsship, but a bad review on the overall product (Pacifica Pinnacle). Software inside of the car is bad. Never works when you need it. After the updated SW revision I showed my representative the issue was still present, but there's nothing they can do. Still had to pay them a deposit to work on it thoug | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Rachel BoozerGreat service Hector was very helpful and always letting me know on my vehicle | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Beverly AnneEveryone we encountered was very friendly, knowledgeable, professional and worked nicely with us to get a great deal on an awesome Ram Bighorn. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Shirley BrownIt was a wonderful experience with the staff at Stateline. Very courteous and professional and made it fun. Mrs Pat and Viet were great. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Capronia MitchellThey gave me a second chance of building | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Sean BurlandGood service and price. Thank you. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ jim heafnerWhen I drove in to service, there was no one by to great me. I had to go hunting for some one. Rep didn’t know I planned to wait for repair, even though I communicated that. The new radio came with no paperwork. No proof a new one was installed. No id or warrantee in paperwork. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Andy CamachoLost the only key to my car. I was able to get a new one within a couple of days! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Michelle L. BennettStateline Chrysler Jeep Dodge Ram Is absolutely a great place to buy a car. Their entire organization is so knowledgeable and they have a very friendly staff. I highly recommend you going there to buy or trade in your vehicle. .our experience was amazing. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Jeremy CarterCharles in service is amazing!!!! Wonderful experience and done timely ?? | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Kelvin MoydYesterday was a good day for me at your service department, I had my appointment for regular maintenance and was happy to be in and out within a one hour ! Great job Chelsea ! I’ll be back there as another satisfied customer! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Lou StephensonCame in for my first oil change on my new Wrangler on Tuesday. Back in the shop Thursday for an issue with low oil pressure. Jeep only has 8800 miles on it. Service guy has been great making me feel like they are going to take care of it. Lady who set up my appointment seemed angry. Update: issue was an incorrectly installed oil fil | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Jenny PoortvlietHad my car repaired a couple of weeks ago. Stupid me happened to have hidden my wallet under my seat and completely forgot to take it out when I dropped the car off! Well when I went to pick the car up my chair was pushed all the way back with my wallet open and visible. I looked inside and the took all my cash out of the wallet, abo | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Isaac LugoThe express service at the dealership helped me immensely on the next steps for what to do for my car after taking it to get looked at. My partner and I are incredibly appreciative of their knowledge, service, and personage; a great help | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ De'Ricka GambleJust know I will be contacting corporate regarding what happen today. I've been coming here on and off for the last 8 years. It was the worst experience that I've had with Stateline. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ John ReeherGreat service department. Keeps me coming back. ?? | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ JohnService was great with no pressure or pushy behavior. Working with Stateline personnel from sales to finance and closing was a pleasure. Our salesman Jorge and closing specialist / Finance, Mr Cowans was superb. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Kim BurgessWait was short and every step was explained by technican | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Jesus Espina-VelosaReally great service from Kim today on the flat tire I had. It was taken care of right away! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Verma BlakneyThe service is the very best kind and helpful thank to the service department | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ John AppleyardJames Mitchell was very helpful and knowledgeable about the Jeep I purchased. Very trustworthy. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ jameishia ingramHector was great he kept me informed and very kind | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Realia InvestmentsWhat an awesome experience... wasted no time got me in and out hassle free. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Shalina McGirtI ended up having my car towed from Stateline to Hendrick. Hendrick of Concord cared about servicing my car unlike Stateline. I was also told to go by the Service Advisor. Hendrick replaced two ignition coils and a set of spark plugs in one day when Stateline let my car sit there for days and didn't care, which is why I had it towed. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ David BrandGreat service at great prices. Hector is awesome. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Archbishop M.J. Rivers MinistriesExcellent Customer Service!!! The sold me a service plan with a zero co-payment that covers bumper to bumper that I could afford… | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Jamie JamesService mng was on top of everything, explained everything that needed to be done and very knowledgeable and nice | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Stephen CooperMy Fiance and I had been searching the Dodge inventory for a Plum Crazy Hellcat Jailbreak for a few months. There are not many left with the exact options we wanted. The search lead us to StateLine. The way StateLine handles communication is the best experience I have had dealing with dealerships. Everyone knows how persistent car sa | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Marvin CrossService was efficient and all of my concerns, that could be resolved, were addressed! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Ronald MyersHad an issue with new car and Adam got me in before noon and had me out by the afternoon. Great job! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Leanne PressleyAlways professional and timely service. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Haris MohammedWent in for a recall from Chrysler. Scheduled the appointment in January only to get an appointment in August. Then a day before the appointment without informing me they rescheduled my appointment and I get an email about the same. I had to call them to get the appointment back and no one had any clue as to how it changed. Now for t | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ David ShevskyGreat and fast service. Professional staff and service tech was fantastic. Kept me up to date throughout the entire service appointment. Clean waiting room with snacks. Just an excellent overall experience. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Brian NeelyWilliam and Brian stayed after hours and made the deal super easy. The entire dealership is very professional and courteous. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Donny LehnhardtGreat experience as always. Got my Jeep in fast, got the work done fast, and the prices were reasonable. Adam is great and communicated well. Thank you! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Linda LittleHector was very professional and nice. Greeted me with a smile. Kept me informed that the car was ready. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Patrick JeuriensWe had a great experience at this dealership! Milan did a tremendous job to help us finding the right vehicle without being too pushy. He listened to our needs, made perfect suggestions and gave us the opportunity for test drives very easy and uncomplicated. We can highly recommend this dealership and Milan as a sales contact! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Michael FinnJeep was having eletrical issues, Service group did an excellent job resolving the issue. Kept me informed and worked thru the issue. Big Thanks! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Taylor PerryHad a wonderful and welcoming experience at this dealership. Everyone made us feel very comfortable and took the time to sit and explain EXACTLY what we were getting into. Any discrepancies we found, they took pride in resolving. I could not have had a better experience and the whole team was wonderful! Thank you David!! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Renee RiggsThis service center is a waste of your time. Dropped my vehicle off for my am appt and hear absolutely nothing from anyone all day. I had to call at the end of the day only to find out they never even looked at the car and would not get to it that day. The tech never communicated with the advisor and the advisor had nothing to tell | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ A T1st time at Stateline jeep. Good service with a complimentary car wash | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Howard CulpMy car sit there at the dealership and it was poor communication on when my car will be repaired. In the future need better communication on customer vehicle when it would be finished. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Fran ScarboroughThey found the problem in one day that another auto repair shop could not find in nine days. They contacted us daily, they found a problem with the brakes which we suspected, and we paid a lot less than we expected because of our difficulties with our Jeep. The staff is extremely professional and friendly. Thank you. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ SusieHector again took great care - he explained each recommendation that I could understand. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Alice BThank you! My go to person was Adam, the communication was clear and precise. Any questions I asked via text or phone was answered immediately. Thank you Adam! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ tim kottyanKhali is a great service advisor and i feel confident having him look after my three chrysler vehicles!. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Samantha Herrera-AgudeloOur initial experience at another dealer in Columbia, SC was very disappointing and frustrating, prompting us to take our business to Stateline Jeep in Charlotte. Stateline Jeep has become our new family! From start to finish, we were treated with love and patience. Mrs. Patt and Donovan took care of us like family. We bought two Je | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ helen st angeloBuying a vehicle is my most dreaded thing. But, not this time. Great transaction. I knew exactly what I wanted, Stateline had it and I was done. Quick, painless and fabulous service. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Amanda HenryGreat service, friendly people. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Michael J VespeAdam was very professional, informative and knowledgeable about the problem with my vehicle. I appreciate Adam’s time to explain the repair. We need more people like Adam, I would definitely come back to Stateline. Thanks Adam/Stateline. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ StevenWent in to look at some Jeeps but I was never greeted or even acknowledged. I decided to walk around the lot to see if someone would talk to me. After about 15 minutes walking around, I went inside and I witnessed a conversation between three salespeople about things I can't mention here and they all smelled like marijuana. The langu | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Holden DealSales lady was great but would not work on price for something that need so much maybe in the future went somewhere else and bought a 30k truck | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Jody HinsonService Department: wasn’t greeted upon arrival, then the apparent person I was suppose to communicate with did not come out of office. Had an appointment for 10 am the next morning. After receiving no communication and no one answering phones. I went up at 12:49 and still was not greeted and still had to go into his office. Aft | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Meg BSales is great. Service is subpar. Their website specifically states that they can provide transportation if there are no rentals available and you live within a specific radius. I was just told they won’t honor it. If you don’t honor it, don’t advertise it. Looking forward to my next vehicle being a Toyota 4Runner. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Andrew AdamsI took my wife’s 2018 Chrysler Pacifica in due to having a screw in the tire. This model vehicle does not come with a spare tire so you have to use the little tire repair kit that comes with the vehicle. The tire needed to be replaced and couldn’t be plugged. They didn’t have the tire in stock which is fine. What is not fine is getti | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Matthew McDanielTech made a great diagnosis of a difficult issue, Tessa the service advisor did a good job communicating during the repairs. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Christopher ParkerTerrible and untrustworthy customer service. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Keifer LaneIf I could give zero stars I would. As someone who would be coming from out of state to get a vehicle the customer service here is horrible. Asked for pictures of the interior and was told I would get them by the end of the day Friday or Monday. When I finally did get a picture of the interior it was weeks later it was one terrible p | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Bob WilliamsGreat job, i trust them because i feel like they are honest. Very friendly and understanding | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Zach PlowmanTessa was great and very knowledgeable. She and your whole team helped me and made me feel welcomed. Thank you!! | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Avery EdwardsCool to deal with and very understanding. The reason I came back to purchase another car. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Chloe DawkinsCouldn’t recommend Bryan enough! He was very thorough, honest, and made the whole experience of buying a new car enjoyable. Thank you Bryan! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ alwaysmiling_blessed MooreThank you for always being professional. Thank you for explaining everything We need when it comes to keeping our cars serviced and running correctly. The consistency I love In and out. I Pray, God continues to bless your business and staff in Jesus name Amen ???? ???? | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Jesús Al HernándezBuen servicio y disponibilidaf | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Alex WallaceBrian was very professional and knowledgeable. He didn’t make us feel rushed and once we decided on a vehicle he made the process smooth. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Jason BrehmStateline did a great job on my oil change and made the appropriate recommendations for other services. I appreciate Hector as a Service Advisor - he was very thorough in reviewing my options and explaining the recommendations. Well done! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Kerrie DeGrwReally helpful advice and the tech that did my recall was professional. Thanks Adam! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Michael DentonDo not recommmed. Dropped my truck off for an oil change, rotate tires, and a one year inspection. Bought three oil changes to make it cheaper. Rotating tires is $20. When asked if I had any concerns for the inspection, I told them that the AC doesn’t feel as cold as it did when I first bought it. They said they would look at it duri | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ B CarswellCompletely LIED to us to get us there... Offered $2500 and $8,000 for my trade ins and once I got there Totally backed out and offered me $100 and $4,000 for Both. Total insult.... I asked if they would lower the price of the car I was looking to purchase and no... Some Asian Boss came out and said YOU BUY CAR... I was like no im not | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Elizabeth LongGreat experience at Stateline Chrysler Jeep Dodge in Ft. Mill. Shaq was nice and great at showing car and features. Chad great in finance office and getting us taken care of. We love our vehicle. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Rick HartsellI had a wonderful experience there everyone was courteous & paid attention to detail | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Martee PattonPat Jefferson is just the best! She really knows how to make sure that you are happy when you leave with your new car. I just bought another car from her. She sold me my very first jeep!! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Mary Flowers, this is Annette Staton , Always pleasure, going to Stateline, they are so nice, dependable, caring ,knowledgeable ,keep you updated .Jerome.was my service advisor | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Leeninna AbrahamI found my dream car immediately after walking around and viewing every Jeep Wrangler my eyes caught. Jackie was such a great help and answered all of my questions and concerns. If yall are looking for a new ride go see Jackie!! He will take care of you. I am so happy and glad Stateline took care of me. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Scott SherrillJorge is a very good salesman. He was very attentive to every question we had and helpful in every way. Chadwick is an amazing finance rep. Excellent people | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Hulda BanegasPésimo servicio en el taller ingrese mi carro un jeep jk con la luz de servicio me cobraron $200 dólares por darme el diagnóstico de lo que tenia el vehículo y que partes le remplazarían con un presupuesto de $1,000 dólares en total al día siguiente me informaron que habían remplazado las partes pero el carro seguía igual me informar | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Tim O'BrienJust arrived in town after a 600 mile drive. Had to have the car towed in. Even though I didn't have an appointment they were able to get my car repaired and back to me quickly. Everyone I dealt with was friendly and helpful. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Paxton BondAmazing experience with a major repair. The service team made everything smooth and simple. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Greg ParksGreat buying experience! Zach is honest and ethical and extremely helpful and patient!! We walked in thinking we had it narrowed down, but Zach helped us understand the different models, the pros and cons of each and helped us pick the right model that fit our needs!! Ask for Zach!! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Jaime RoseI brought my car here for tire warranty replacement work for 2 damaged tires. An oversight happened and only one tire got replaced. I was absolutely furious when I realized the mistake. I have to say it only took 1 phone call and Stateline recognized the issue, took responsibility and Randy and Kenneth went out of their way to make i | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Jason CurtisNeeded to take an emergency trip. Went in for an unscheduled oil change and they got me in and out in 45 mins. Thank you for helping me out! | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Errol McCorveyGreat experience with the service department. They fit me in 2 hours earlier than forecasted. Very nice start to the work week | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Anthony “Anikin” CulpHector has been amazing to work with, very courteous and knowledgeable! I've used this Stateline 5 times for my Charger, everything is always easy, timely and painless. Paul Cari has also made my experience easy and quick. I've owned MULTIPLE veh, and currently also own a VW CC, and the customer service I've received from Stateline a | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Christine PlumadoreThe entire staff is super friendly!!Josh Welch (my salesperson) hands down is the best. Thank you for helping my dream come true! | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Jaime RoseI am fuming. I brought my car here for tire warranty replacement work for 2 damaged tires. They give me my car back and I assume everything is fine. Jokes on me for trusting Stateline to do what was supposed to be done. Washing the car today I see one of the damaged tires is STILL on my car. I’ve been driving myself and kids around f | Read Full Review6/1/2024 12:00:00 AM | Google
