About Watertown Chrysler
Watertown Chrysler is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
- Free Estimates
Call (605) 884-9425 today to schedule your next appointment.
Our technicians at Watertown Chrysler are ready to help you!
Watertown Chrysler is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Watertown Chrysler today at (605) 884-9425 to learn more
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★★★★★ timlindgren009We seen a vehicle we've searching for on Facebook Market Place. We made an appointment to test drive the vehicle and paid cash. The sales person told us there was a leak in the rear end differential. So, we took it to an independent mechanic and found out that a shock absorber was leaking. | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ Gregory MarxOverall they have a great staff! Thanks Sandi | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Kolton ReitzVery great dealer, doesn’t hide any car issues, very easy buying process and very little fees compared to other dealers | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Gregory MarxOverall they have a great staff! Thanks Sandi | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Kolton ReitzVery great dealer, doesn’t hide any car issues, very easy buying process and very little fees compared to other dealers | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Heather MischkeAngela did an amazing job helping me find my new vehicle! Told her what I was looking for and what I wanted! By the time I got there she had two vehicles pulled up front for me to look at! And was just all in all a very nice person! And listened to all of my concerns ! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Heather MischkeAngela did an amazing job helping me find my new vehicle! Told her what I was looking for and what I wanted! By the time I got there she had two vehicles pulled up front for me to look at! And was just all in all a very nice person! And listened to all of my concerns ! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Douglas BohlenI had an appointment but did not get in for over an hour. Walk ups got in just a fast as me. Very disappointed in attitude when I brought this to my service advisor's attention. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Douglas BohlenI had an appointment but did not get in for over an hour. Walk ups got in just a fast as me. Very disappointed in attitude when I brought this to my service advisor's attention. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ lanny flattenGreat service and very accommodating | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Scott AndersonGreat to work with and Adam took care of everything! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Brian ToomeySandi was great managing the service. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Scott AndersonGreat to work with and Adam took care of everything! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Brian ToomeySandi was great managing the service. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ lanny flattenGreat service and very accommodating | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Bob McMasterHad my vehicle for too long. They put a brand new transmission in my van, not paying attention to or understanding the fact that the transmission was a rebuild, and certain parts of the rebuild were covered under warranty. Therefore Ford wouldn't pay for the brand new one. They then removed the new transmission and replaced it with s | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ EmilyThis shop is an absolute joke. My vehicle was there from beginning of February to May 2nd for an engine replacement. I have had my vehicle back for approximately 15 hours and the oil pan is leaking all over the place, something is leaking all over the inside of my tire, there is a knocking sound when it goes over a small bump, and if | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ EmilyThis shop is an absolute joke. My vehicle was there from beginning of February to May 2nd for an engine replacement. I have had my vehicle back for approximately 15 hours and the oil pan is leaking all over the place, something is leaking all over the inside of my tire, and there is a knocking sound when it goes over a small bump. Cu | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Ryan BillerIf I could give no stars and leave a review that's what it would be. Brought a vehicle in to have diagnostics done at 8 am never received any info until I called after lunch. Was told by service writer that had just been pulled in. Waited the rest of the afternoon till they closed and an no calls. tried to call them no answer, Pay fo | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Ryan BillerIf I could give no stars and leave a review that's what it would be. Brought a vehicle in to have diagnostics done at 8 am never received any info until I called after lunch. Was told by service writer that had just been pulled in. Waited the rest of the afternoon till they closed and an no calls. tried to call them no answer, Pay fo | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Nikki HegdahlGreat service! Delivered a clean vehicle with a full demo on features. Got the whole deal done quickly and without any BS. Love my new whip from Watertown Ford! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Nikki HegdahlGreat service! Delivered a clean vehicle with a full demo on features. Got the whole deal done quickly and without any BS. Love my new whip from Watertown Ford! | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Joe BrownAngela made the car buying experience very user friendly! Did not feel like we were dealing with a lot of high pressure sales. Took the time to show us what we were looking for and was a very good experience! Would definitely recommend!! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Joe BrownAngela made the car buying experience very user friendly! Did not feel like we were dealing with a lot of high pressure sales. Took the time to show us what we were looking for and was a very good experience! Would definitely recommend!! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Peter HoffmanExcellent service and helpful thank you for your service and good work | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Peter HoffmanExcellent service and helpful thank you for your service and good work | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Fred HardeeFast service with a friendly staff! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Fred HardeeFast service with a friendly staff! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Feather WebbI would give 5 stars to Salesman Joe C. He was great to work with. He was patient and understanding of my situation. He listened to my needs and my wants. He helped me get into a new vehicle that I can again rely on. If it wasn’t for Joe, I don’t think I would have ever gave Ford another dollar. I would give 5 stars to Cole, Sandi, J | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Feather WebbI would give 5 stars to Salesman Joe C. He was great to work with. He was patient and understanding of my situation. He listened to my needs and my wants. He helped me get into a new vehicle that I can again rely on. If it wasn’t for Joe, I don’t think I would have ever gave Ford another dollar. I would give 5 stars to Cole, Sandi, J | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Daniel O'NeillThe cost of an oil change is Ridiculous. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Daniel O'NeillThe cost of an oil change is Ridiculous. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Joe CritserIf you want to get your vehicle back in worse shape than when you dropped it off, bring it here | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Joe CritserIf you want to get your vehicle back in worse shape than when you dropped it off, bring it here | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Rikki LufkinsThis place is awesome! Took my new car there to get an inspection to ensure everything was working properly. They said it would take a couple days and gave me a loaner in the mean time.They were so nice. Also gave me a coupon for my next visit! I am overly satisfied with my visit! Thank you Ford! Will definitely continue taking my c | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rikki LufkinsThis place is awesome! Took my new car there to get an inspection to ensure everything was working properly. They said it would take a couple days and gave me a loaner in the mean time.They were so nice. Also gave me a coupon for my next visit! I am overly satisfied with my visit! Thank you Ford! Will definitely continue taking my c | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rod RedlinVery good experience on time and efficient. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Rod RedlinVery good experience on time and efficient. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Steve MelandThey got my pickup in right away and completed the needed warranty repair. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Jamie GasparThis is probably the second time in my life I have paid to have a vehicle detailed and it looks better than the day I bought it... And my new tires! My truck has not drove this smooth in a long long time. They were prompt with getting them ordered and the scheduling with our advisor was flawless. Excellent communication. We will | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Steve MelandThey got my pickup in right away and completed the needed warranty repair. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Jamie GasparThis is probably the second time in my life I have paid to have a vehicle detailed and it looks better than the day I bought it... And my new tires! My truck has not drove this smooth in a long long time. They were prompt with getting them ordered and the scheduling with our advisor was flawless. Excellent communication. We will | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Chad Spink (ODIA)I purchase a new Lincoln Aviator and traded in my Audi at this dealership in the fall of 2024. Everyone I dealt with there was respectful and knowledgebale. I don't always have a great experience when buying or trading in a vehicle, but i did with this Watertown dealership. I highly recommend! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Chad Spink (ODIA)I purchase a new Lincoln Aviator and traded in my Audi at this dealership in the fall of 2024. Everyone I dealt with there was respectful and knowledgebale. I don't always have a great experience when buying or trading in a vehicle, but i did with this Watertown dealership. I highly recommend! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Brenden CookMust be just a coincidence that my motor on my used pickup went out 4 months after I signed off on it. Now me and my family are without a vehicle and have been for about 2 months now. On top of that I am in the hole about $4,600 so much for a “$100 deductible” for the “platinum warranty”. Also I have concerns about these guys SELLING | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Brenden CookMust be just a coincidence that my motor on my used pickup went out 4 months after I signed off on it. Now me and my family are without a vehicle and have been for about 2 months now. On top of that I am in the hole about $4,600 so much for a “$100 deductible” for the “platinum warranty”. Also I have concerns about these guys SELLING | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Cassi BosworthThey are as advertised, very quick! The staff is great! | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Cassi BosworthThey are as advertised, very quick! The staff is great! | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Mark TracyGreat customer service. Work was done timely. Service Desk communicated well. The lounge area is BEST ever. Friendly place all around! Well done!!! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Mark TracyGreat customer service. Work was done timely. Service Desk communicated well. The lounge area is BEST ever. Friendly place all around! Well done!!! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ M GThe Watertown Ford Team is great. From Start to finish, our sales representative Adam went above and beyond to make our buying experience awesome. I would definitely recommend Watertown Ford. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Craig SchakeThe customer service is always top notch here and the workmanship within the service department follows suit. Sandi in the service department has always gone above and beyond to make sure my expectations and my truck are taken care of. The service technicians always take great care of my truck and the repair work provided is always | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Craig SchakeThe customer service is always top notch here and the workmanship within the service department follows suit. Sandi in the service department has always gone above and beyond to make sure my expectations and my truck are taken care of. The service technicians always take great care of my truck and the repair work provided is always | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ M GThe Watertown Ford Team is great. From Start to finish, our sales representative Adam went above and beyond to make our buying experience awesome. I would definitely recommend Watertown Ford. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Vaughn EverlyI purchased a 2017 Lincoln MKX from Watertown Motor Co and received excellent service. The sales person I dealt with is Nick Brooks and he is fantastic! Nick took lots of extra pictures, including detailed photos of the underside. I live in Montana and flew into Souix Falls to pick up the car. He met me at the airport with the car. I | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Vaughn EverlyI purchased a 2017 Lincoln MKX from Watertown Motor Co and received excellent service. The sales person I dealt with is Nick Brooks and he is fantastic! Nick took lots of extra pictures, including detailed photos of the underside. I live in Montana and flew into Souix Falls to pick up the car. He met me at the airport with the car. I | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Gary WolkowVery fast and efficient service. Employees all very friendly and helpful | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Gary WolkowVery fast and efficient service. Employees all very friendly and helpful | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Connie BridgeI love Watertown Ford. People are friendly and the employees are very knowledgeable and courteous. The person who help me with my appointment was very knowledgeable and explained everything thoroughly. The waiting area was clean and was well stocked with refreshments. If I would have anything negative it is the seating in the waiti | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ KacyThe moment our salesman Troy answered the phone and until we walked out the door with our new vehicle, Troy was fantastic, great customer service! He went far and above to answer all our questions and even did some detective work for us before we drove 2 hours to see him.. If you are looking for a new or used vehicle give Troy a ca | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Connie BridgeI love Watertown Ford. People are friendly and the employees are very knowledgeable and courteous. The person who help me with my appointment was very knowledgeable and explained everything thoroughly. The waiting area was clean and was well stocked with refreshments. If I would have anything negative it is the seating in the waiti | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Brian ToomeyWatertown Ford’s service department is terrible. They charged for a tire repair, said it was done and never touched the tire. The tire just had a slow leak so was not noticed. Brought it somewhere else they found a screw in the tire and said that the tire had never been repaired. Additionally, brought the truck in because the four wh | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ KacyThe moment our salesman Troy answered the phone and until we walked out the door with our new vehicle, Troy was fantastic, great customer service! He went far and above to answer all our questions and even did some detective work for us before we drove 2 hours to see him.. If you are looking for a new or used vehicle give Troy a ca | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Brian ToomeyWatertown Ford’s service department is terrible. They charged for a tire repair, said it was done and never touched the tire. The tire just had a slow leak so was not noticed. Brought it somewhere else they found a screw in the tire and said that the tire had never been repaired. Additionally, brought the truck in because the four wh | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ AF GMy service advisor got me taken care of in a quick, efficient and professional manner! The repairs were done quickly and with a great deal of care. They picked up my truck, then delivered it back to my home before I knew it! Thank you Watertown Ford Chrysler and my service advisor, Sandi Gruenwald!!! | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ AF GMy service advisor got me taken care of in a quick, efficient and professional manner! The repairs were done quickly and with a great deal of care. They picked up my truck, then delivered it back to my home before I knew it! Thank you Watertown Ford Chrysler and my service advisor, Sandi Gruenwald!!! | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Marvin PrivettEverything was great and being informed on what else needs to be addressed!! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Marvin PrivettEverything was great and being informed on what else needs to be addressed!! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Travis DobberpuhlWould not recommend. Had an appointment and still took over a hour in the quick lane. They spilled oil all over the engine and didn’t bother cleaning it up | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Travis DobberpuhlWould not recommend. Had an appointment and still took over a hour in the quick lane. They spilled oil all over the engine and didn’t bother cleaning it up | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Gordy HedgesTeam was friendly and expediate. Thankful to get work done as quickly as they did. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Gordy HedgesTeam was friendly and expediate. Thankful to get work done as quickly as they did. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Tracy OaklandGreat experience with Joe and team! | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Tracy OaklandGreat experience with Joe and team! | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Jim HemmerI work with Watertown Ford on a regular basis and it's always a great experience. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Jim HemmerI work with Watertown Ford on a regular basis and it's always a great experience. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Fred HardeeGreat people. Always a pleasure to work with. If you are going to buy a car, they will treat you right! Go! | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Fred HardeeGreat people. Always a pleasure to work with. If you are going to buy a car, they will treat you right! Go! | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Jill ZobelPrompt service. Great communication. They got the job done quickly and right the first time. It was by far the easiest experience I've ever had getting a vehicle repaired. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Jill ZobelPrompt service. Great communication. They got the job done quickly and right the first time. It was by far the easiest experience I've ever had getting a vehicle repaired. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ April NeissI had great service. They fixed my car. They explained what the problem was. Great mechanic. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Rick Larsongreat experience purchasing my new Ram pickup. no pressure sales. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Rick Larsongreat experience purchasing my new Ram pickup. no pressure sales. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Karl OravetzThe staff was very helpful and the work done was very good. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ April NeissI had great service. They fixed my car. They explained what the problem was. Great mechanic. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Karl OravetzThe staff was very helpful and the work done was very good. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Jeff ElliisVehicle I purchased was what i was looking for and the staff treated me very well and i will do business with them again. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Jeff ElliisVehicle I purchased was what i was looking for and the staff treated me very well and i will do business with them again. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Joan WollschlagerWaiting area is nice. Curtious service. Busy shop but quick service. Update: 2024 - had a frozen tailgate and the service guys were wonderful, let us warm up the pickup enough to get it open and on our way! And it was their closing time, but they were all helpful! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Joan WollschlagerWaiting area is nice. Curtious service. Busy shop but quick service. Update: 2024 - had a frozen tailgate and the service guys were wonderful, let us warm up the pickup enough to get it open and on our way! And it was their closing time, but they were all helpful! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Clark LiknessGreat experience! Wonderful service and warranty work completed on time. Very easy and timely communication!!! Thank you Watertown Ford Service Department! Clark | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ J JSuper friendly staff. Very professionally run. I will return for my future service needs | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Ellenor CloudThe lady that helped me was very kind and compassionate. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ J JSuper friendly staff. Very professionally run. I will return for my future service needs | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Clark LiknessGreat experience! Wonderful service and warranty work completed on time. Very easy and timely communication!!! Thank you Watertown Ford Service Department! Clark | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Ellenor CloudThe lady that helped me was very kind and compassionate. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Rex BatieI had an excellent experience. The team was knowledgeable, professional, and efficient. The service team was able to fit me into their busy schedule when another establishment botched a simple oil change and crushed my oil filter while attempting to remove it. The customer service was top-notch, and I felt valued throughout the proc | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Rex BatieI had an excellent experience. The team was knowledgeable, professional, and efficient. The service team was able to fit me into their busy schedule when another establishment botched a simple oil change and crushed my oil filter while attempting to remove it. The customer service was top-notch, and I felt valued throughout the proc | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Jw frederickTerrible place to buy any type of vehicle from, they sold me an f150 that I’ve had for little over a year, been in there shop 8months of that year, had to get then engine replaced. The replacement engine went out a month later. Haven’t even drove the pickup more then 12,000 miles and had to put over 10grand into it and still can’t dr | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Jw frederickTerrible place to buy any type of vehicle from, they sold me an f150 that I’ve had for little over a year, been in there shop 8months of that year, had to get then engine replaced. The replacement engine went out a month later. Haven’t even drove the pickup more then 12,000 miles and had to put over 10grand into it and still can’t dr | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Kristin RigdonOur service at Watertown Ford is always great! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Kristin RigdonOur service at Watertown Ford is always great! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ David NelsenNew to Watertown area. Discovered cable shifter issue several days after arriving in South Dakota. I stopped in to the dealership to see about a repair. My service consultant was very attentive and ordered the part for a later service appointment. Very happy with the repair and I will have my vehicles in as required. The ho | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ D HWere helpful and took the time to discuss the issue. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ David NelsenNew to Watertown area. Discovered cable shifter issue several days after arriving in South Dakota. I stopped in to the dealership to see about a repair. My service consultant was very attentive and ordered the part for a later service appointment. Very happy with the repair and I will have my vehicles in as required. The ho | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ D HWere helpful and took the time to discuss the issue. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Joy SimsService and recall repair was done in a timely fashion. I was taken to my home while service was performed and kept updated throughout the process. I was informed of an additional expense and given explanation as to why it was needed, I. E. antifreeze needed, for approval before work was done. Advisor was very helpful and knowledgeab | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Joy SimsService and recall repair was done in a timely fashion. I was taken to my home while service was performed and kept updated throughout the process. I was informed of an additional expense and given explanation as to why it was needed, I. E. antifreeze needed, for approval before work was done. Advisor was very helpful and knowledgeab | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jerry FleischhackerI very happy with my 150 ford truck | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Carmen MuessigmannWere so helpful. Went above and beyond to help us find the right vehicle | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jerry FleischhackerI very happy with my 150 ford truck | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Carmen MuessigmannWere so helpful. Went above and beyond to help us find the right vehicle | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ norman nytroeThe entire staff at Watertown Ford are extremely friendly, first name basis in all departments. Always willing to answer any questions that come up, some one will help you in any situation. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ norman nytroeThe entire staff at Watertown Ford are extremely friendly, first name basis in all departments. Always willing to answer any questions that come up, some one will help you in any situation. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Ashley HofwaltI would like to say thank you to Troy he helped me get my favorite car my Sportage Kia 2024 he was so kind and helpful with everything I would definitely recommend seeing him | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Terry ProvanceGreat customer service and experience in the dealership. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Ashley HofwaltI would like to say thank you to Troy he helped me get my favorite car my Sportage Kia 2024 he was so kind and helpful with everything I would definitely recommend seeing him | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Terry ProvanceGreat customer service and experience in the dealership. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Jason GoetteNick Brooks and Derik Boxell did a great job. They made the transition from my trade in to the new vehicles seamless. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Jason GoetteNick Brooks and Derik Boxell did a great job. They made the transition from my trade in to the new vehicles seamless. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ DarlaAlways bought our vehicles at Watertown ford. Why would we change dealerships with such great service | Read Full Review10/11/2024 12:00:00 AM | DealerRater
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★★★★★ Sheila RudebudchNormally I have good service. But this last two times it was horrible. It was for a routine oil change. The first time I went I waited for over an hour to be told it would be longer. I then told them that I was already there longer than was needed and rescheduled for the following Friday. So I get there and again I'm there | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Sheila RudebudchNormally I have good service. But this last two times it was horrible. It was for a routine oil change. The first time I went I waited for over an hour to be told it would be longer. I then told them that I was already there longer than was needed and rescheduled for the following Friday. So I get there and again I'm there | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ XxSamir22xXGreat place to buy a vehicle very friendly and professional | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ XxSamir22xXGreat place to buy a vehicle very friendly and professional | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Denny KakacekGreat dealership. Fair pricing and helpful sales people. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Denny KakacekGreat dealership. Fair pricing and helpful sales people. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Natalie HartjeSo awesome dealing with this dealership! Troy was great for answering our questions and getting back to us very efficiently. He was great to work with and tailored to our needs when needed! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Natalie HartjeSo awesome dealing with this dealership! Troy was great for answering our questions and getting back to us very efficiently. He was great to work with and tailored to our needs when needed! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Steven LandgrenThank you for putting in some EV chargers ?? I’m able to drive to Watertown again men and women | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Steven LandgrenThank you for putting in some EV chargers ?? I’m able to drive to Watertown again men and women | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Sara OrthausGreat place for all your service needs! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Sara OrthausGreat place for all your service needs! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Brenda BjorklundThe lady that's in charge of the customer break room was very sweet and very helpful. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Brenda BjorklundThe lady that's in charge of the customer break room was very sweet and very helpful. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Valerie WagnerI have experienced terrible Customer service on two separate occasions. Both times I had waited extended hours 2-3hours for my scheduled wheel alignment and scheduled safety recall involving a software update. Both times I had to go back to service to see how much time is yet needed when they estimated it would only take 1 hour. Both | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Valerie WagnerI have experienced terrible Customer service on two separate occasions. Both times I had waited extended hours 2-3hours for my scheduled wheel alignment and scheduled safety recall involving a software update. Both times I had to go back to service to see how much time is yet needed when they estimated it would only take 1 hour. Both | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Jamie FennerSimply put, FANTASTIC service!! Your team should be proud and anyone needing a service done, definitely worth it to give this place an opportunity. You won’t be disappointed!! Quick check in, Vacum and Window clean!! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jamie FennerSimply put, FANTASTIC service!! Your team should be proud and anyone needing a service done, definitely worth it to give this place an opportunity. You won’t be disappointed!! Quick check in, Vacum and Window clean!! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Joanne McNaughtonGreat experience. My service rep (sorry don't remember her name) took the truck back at appointment time and explained everything when i checked out. It was also done earlier than estimated. Donna made sure there was fresh coffee, freshly baked cookies & cinnamon buns plus freshly popped popcorn. She greeted me when I came into the w | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Joanne McNaughtonGreat experience. My service rep (sorry don't remember her name) took the truck back at appointment time and explained everything when i checked out. It was also done earlier than estimated. Donna made sure there was fresh coffee, freshly baked cookies & cinnamon buns plus freshly popped popcorn. She greeted me when I came into the w | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Taylor RuotsalainenVery easy to deal with, I definitely will be buying from them again. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Dennis MennengaWhen I called to see if I needed an appt to get a new battery, I asked if there would be a labor charge. She said no it would be put in for free. I was charged $15 and told the man what I was told, but he did not believe me. I do not lie so am upset I was charged $15. I would like a refund. Sharyl Mennenga 1112 43rd St NW Wtn | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Dennis MennengaWhen I called to see if I needed an appt to get a new battery, I asked if there would be a labor charge. She said no it would be put in for free. I was charged $15 and told the man what I was told, but he did not believe me. I do not lie so am upset I was charged $15. I would like a refund. Sharyl Mennenga 1112 43rd St NW Wtn | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Taylor RuotsalainenVery easy to deal with, I definitely will be buying from them again. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Julie DI walked into Watertown Ford with a big smile on my face and said to the sales people I’m here to buy a brand new car! From the very moment I felt like I was part of the Watertown Ford family. My salesman was Joe. No high-pressure sales. Joe was very helpful and explained everything in detail about my new vehicle. Every single person | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Julie DI walked into Watertown Ford with a big smile on my face and said to the sales people I’m here to buy a brand new car! From the very moment I felt like I was part of the Watertown Ford family. My salesman was Joe. No high-pressure sales. Joe was very helpful and explained everything in detail about my new vehicle. Every single person | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Jeff HansonAdam S. Hooked me up with a great deal of a truck about a little over a month ago. Love my truck I got from Watertown Ford. Thanks to the finance office for helping me get approved! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Lane HogstadGreat to deal with. I will be back. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Jeff HansonAdam S. Hooked me up with a great deal of a truck about a little over a month ago. Love my truck I got from Watertown Ford. Thanks to the finance office for helping me get approved! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Lane HogstadGreat to deal with. I will be back. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Hannah GReceived great customer service from from the service department! Sandi and Tom were excellence! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Emmah MitchellI had a great experience at Watertown Ford Chrysler! The service department went out of their way to make sure my vehicle and I were taken care of. They were friendly and knowledgeable and went above and beyond to make sure I knew what was happening. Very welcoming environment. Highly recommend! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Emmah MitchellI had a great experience at Watertown Ford Chrysler! The service department went out of their way to make sure my vehicle and I were taken care of. They were friendly and knowledgeable and went above and beyond to make sure I knew what was happening. Very welcoming environment. Highly recommend! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Hannah GReceived great customer service from from the service department! Sandi and Tom were excellence! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Mike BerryEvery time I go there for service or just for free advice I am greeted by very pleasant and professional auto experts. I highly recommend Watertown Ford. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Annie SpiekerWe recently had Ford do some work on our Explorer and the service department was wonderful to work with! I had some issues with the door code after we got it back and Sandy in service was really helpful! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Mike BerryEvery time I go there for service or just for free advice I am greeted by very pleasant and professional auto experts. I highly recommend Watertown Ford. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Annie SpiekerWe recently had Ford do some work on our Explorer and the service department was wonderful to work with! I had some issues with the door code after we got it back and Sandy in service was really helpful! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Amy PoppenJoe and Derik were amazing to work with! Never felt pressured to buy anything we didn’t want. Not your typical salesmen- great experience! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Amy PoppenJoe and Derik were amazing to work with! Never felt pressured to buy anything we didn’t want. Not your typical salesmen- great experience! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Brian ToomeyWatertown Ford’s service department is professional, fast, and very knowledgable. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Brian ToomeyWatertown Ford’s service department is professional, fast, and very knowledgable. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Dawson SimsDid a good job! Definitely would recommend for your service needs! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Jim OStaff was very courteous and helpful. They gave me regular updates on progress. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Dawson SimsDid a good job! Definitely would recommend for your service needs! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Jim OStaff was very courteous and helpful. They gave me regular updates on progress. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Just MeWell I decide to buy a truck here…. The sales man was an ok guy I guess… so when I asked about service history I was told the truck was in great shape no problems reported… found out later this was not the case… having issues with electrical at the moment.. also 4 wheel drive is trying to activate itself… so I was told the wires wher | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Just MeWell I decide to buy a truck here…. The sales man was an ok guy I guess… so when I asked about service history I was told the truck was in great shape no problems reported… found out later this was not the case… having issues with electrical at the moment.. also 4 wheel drive is trying to activate itself… so I was told the wires wher | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Kelly HanksWe have been working with Tony Bolt for years and have always had excellent results! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Kelly HanksWe have been working with Tony Bolt for years and have always had excellent results! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ vickie tupperI am sorry but you have the wrong email for this person I am not Joyce and I do not have a jeep compass anymore. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ vickie tupperI am sorry but you have the wrong email for this person I am not Joyce and I do not have a jeep compass anymore. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Lindsey EscheQuality of the service is fine. Personnel leaves MUCH to be desired | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Lindsey EscheQuality of the service is fine. Personnel leaves MUCH to be desired | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Tori KruegerBrandon always gets my vehicle on the books in a promptly manner! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Tori KruegerBrandon always gets my vehicle on the books in a promptly manner! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Tom Guinantechnician(s) did a GREAT job - service manager(s) both stepped out for a smoke right when my vehicle was done being serviced - had to wait for BOTH of them to come back to their desks to settle up and pay and of course the one in charge of my car hadn't started anything so had to wait another 5 minutes plus for him to enter informat | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Tom Guinantechnician(s) did a GREAT job - service manager(s) both stepped out for a smoke right when my vehicle was done being serviced - had to wait for BOTH of them to come back to their desks to settle up and pay and of course the one in charge of my car hadn't started anything so had to wait another 5 minutes plus for him to enter informat | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Allan BertschI had an appointment to have my oil changed. I arrived a few minutes early. It was not long before they took the truck in. When all services were completed, they explained everything to me. All went well. Staff was friendly. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Allan BertschI had an appointment to have my oil changed. I arrived a few minutes early. It was not long before they took the truck in. When all services were completed, they explained everything to me. All went well. Staff was friendly. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Kel WWorst experience of my life here… so I bought a 2020 f150 with 48000 miles on it… I’ve had it about a year and a half and I’ve only put 9000 miles on the truck… so now already having issues with it and when I contacted service on a Friday… “BRANDON” told me directly that he would schedule my truck for a pick up on the following Monda | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Kel WWorst experience of my life here… so I bought a 2020 f150 with 48000 miles on it… I’ve had it about a year and a half and I’ve only put 9000 miles on the truck… so now already having issues with it and when I contacted service on a Friday… “BRANDON” told me directly that he would schedule my truck for a pick up on the following Monda | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Cari BissonetteService personnel was friendly helpful, snack and coffee available. Will come back again. | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Cari BissonetteService personnel was friendly helpful, snack and coffee available. Will come back again. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Paul HamlingEveryone here is very knowledgeable in there jobs will very hard to make you a long term customer . | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Kevin KeatingMy truck purchase was a vary good process for me today. Joe Casavan and Derik Boxell were really good to work with and I appreciated the quick responses to emails and texts. Joe was great to talk with on the phone and he answered all of my questions about the truck. He was familiar with handling the process with USAA and walked me t | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Lacey BWorked with Adam to purchase a new family vehicle. He made the whole process seamless. The few small things I wanted taken care of Adam took care of immediately | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Kevin KeatingMy truck purchase was a vary good process for me today. Joe Casavan and Derik Boxell were really good to work with and I appreciated the quick responses to emails and texts. Joe was great to talk with on the phone and he answered all of my questions about the truck. He was familiar with handling the process with USAA and walked me t | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Paul HamlingEveryone here is very knowledgeable in there jobs will very hard to make you a long term customer . | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Lacey BWorked with Adam to purchase a new family vehicle. He made the whole process seamless. The few small things I wanted taken care of Adam took care of immediately | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ taz2micJust an all around pleasant experience. Spencer is very good sales person and easy to work with. Best of all, we really love our new to us truck. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Mike ConwayService provider was professional and courteous. Thank you. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Mike ConwayService provider was professional and courteous. Thank you. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ taz2micJust an all around pleasant experience. Spencer is very good sales person and easy to work with. Best of all, we really love our new to us truck. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ jeremy knopfWould definitely Recommend. Everything was affordable and service was fantastic. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ jeremy knopfWould definitely Recommend. Everything was affordable and service was fantastic. | Read Full Review6/7/2024 12:00:00 AM | Google
