Franklin Chrysler Dodge Jeep Ram

★★★★★ Jim Williams

I buy a lot of cars. I love doing the months long searches, comparisons, reviews and mostly (when looking for a pristine pre owned), finding that perfect selection. Thanks to JC and Geraldo at FCDJR, I just added a virtually new Rubicon X with 2,500 miles! Perfect “fun car” addition to my garage. These guys knew what I was looking | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ Bill Nordike

Super helpful staff. Management worked hard on getting right vehicle for us. Finance department was great to work with. If in the market go see them. One of the better dealership to work with. | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ Bill James

Pushy salesman I left | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ William Chapman

Zane was excellent and really helped us close this purchase | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Jim Beyl

Everyone was so kind and helpful. Great place to buy a vehicle. | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Jennifer Wright

This dealership has the worst service departments my family has ever worked with. They not only take forever to get an appointment with, but if a part needs to be ordered for your vehicle they can’t even do that right the first time. Between my husband and I we have spent more than 8 days, 6 to 8 hours each time waiting at the dealer | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Jonathan Valle

I had and excellent experience purchasing a 5500 truck! They have the most competitive prices! Nolan pick me up at the airport he was professional and knowledgeable an answer all my questions. I will definitely come back and purchase another vehicle next year! | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Hunter Door

Gavin sold me this 21’ rebel online and was responsive and thorough throughout the process. 10/10 | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ John Byrd

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8/13/2025 12:00:00 AM | Google

★★★★★ T Jones

I really.liked my car buying experience. | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Pamela Parker

Wonderful experience! | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Jay Thompson

Just purchased a 2020 Camry from Joe Brooks and team. Joe made this process simple for us since I drove 3+ hours to surprise our 16 year old with her first vehicle. I literally showed up, test drove it to ease my concerns, and did the paperwork. Couldn’t have asked for an easier process! Definitely recommend you call and ask for Joe | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Jessica Shroka

Jose was amazing! He sent pictures of jeeps I was interested in the day before. He is very personable and made it very easy to make my purchase! Stephen was also great in the financing department! | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Lauren Clevenger

Great experience with the Franklin CDJR team! Everyone who assisted me was kind and professional and the entire process was 5 star worthy. My family has been purchasing our Dodge vehicles here for years, would highly recommend. Big shout out to Brandon, who is so knowledgeable and you can tell truly cares that his clients are 100% sa | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Ashley

Everyone was wonderful! Devin in sales did an excellent job of communicating and finding us something we would love and Thomas in the finance department went above and beyond. Thank you to everyone involved in our transaction. We thoroughly enjoyed the experience! | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Danny Dyke

Staff was super friendly and got me in a truck I was looking for | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ krisann behrens

Nick was a great salesman—no pressure, just honest facts, which I really appreciated. The finance process was smooth and easy to work with as well. Overall, a great experience! | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ kdx Driver

Straight to business, Professional, Courtesy, knowledgeful, Thank you for your commitment to excellence.! | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Tricia Stone

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7/30/2025 12:00:00 AM | Google

★★★★★ Pushkal Kumar

Randy, Gavin and Matt from the Sales team were absolutely amazing. Randy actually guided me to the exact truck trim than which fits my needs versus driving me to a model which drives more money for the dealership. They have earned my business for the long term. | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Christian Calvin

Excellent service. Very friendly and knowledgeable and had a wide selection of vehicles. Very happy with the service I got. | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ A D

Chrysler is so spacious and comfortable for long drive | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Integrity Auto Spa Nashville

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7/28/2025 12:00:00 AM | Google

★★★★★ Patrick Widmer

Easy to deal with and very professional. This is not what I posted! I originally gave them a 1 star review which they turned into a 5 star review. This is shameful. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Benny Bonobo

Literal worst dealership I have ever dealt with. If you want to get screwed every which way go here. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Jennifer Simpson

I can’t speak highly enough of this dealership from the minute we inquired on the car we purchased until we left with it. It was a smooth process. Thanks to everyone involved. Greatly appreciate Amir and Thomas for their help. Everyone was helpful! They will work with you, even if they have to eat Ramen for a week! Seriously, t | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Victoria De Los Santos

I recently purchased a Jeep Grand Cherokee from this dealership, and I couldn't be happier with the experience! Daniel Finch was my salesman, and he went above and beyond to help me find the perfect vehicle within my budget. He was knowledgeable, patient, and really listened to what I was looking for. I ended up with an amazing SUV t | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Danna Malone

I'm sharing my daughter's experience with this dealership which now affects me,her mother. My daughter purchased a2021 Jeep Laredo with 16 k miles also full warranty they talked her into.I told her my experience with many jeep vehicles through the years dealing with many dealerships from Ohio, Michigan, Tennessee, and Alabama and I'v | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Daniel Caputo

Great customer service from all at Franklin CDJR. Came back to Jeep from another manufacturer and forgot what a missed! Gavin in Sales was a big help getting the best deal possible and guiding me through the whole process. He was also very helpful after delivery. Highly recommend the team at Franklin CDJR! | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ michael cappetta

I purchased the truck over the internet and my salesman Austin made the process super simple and Truck was delivered from the dealer to my front door .Appreciate you guys | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Tara Brescol

UPDATE: if I could give 0 stars I would!!!! I received a call this morning from the head of the dealership and two other people on speakerphone. The man asked me why I gave a one star review and when I told him the exact same thing that's in my review pretty much I was told "come get your car we aren't servicing it" being a grown man | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Greg Smith

I looked in five states for the specific truck I wanted. Brandon was by far the most active in tracking down the vehicle with all the options I wanted. He gave me a good price for my trade in. I forgot my garage door opener in my trade in. He found it and mailed it to me. I would look to him first for future car purchases. | Read Full Review

7/17/2025 12:00:00 AM | Google

★★★★★ Elisha Glover

Joe B. was very nice and helpful. He was patient, knowledgeable, and he worked very hard to help me find the perfect car. 100% would recommend! | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Brittany Small

Brandon was absolutely incredible. This was my first time leading a car without my dad and I was terrified. He was up front and genuine with me from the beginning, even answering the phone on his day off to answer my 100 questions. I cannot thank him enough. Go see Brandon!!! | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Brandi McCutchan

We had a wonderful experience purchasing our new Jeep. Christian met us at the door and was very helpful and showing us the inventory. We ended up purchasing the same day. | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ jessica barrow

Austin is amazing! Great experience | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Bennie Smith

Excellent | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Stan T

Quick service. Went in for a factory recall oil change and tire rotation. In at 9:05 out by 9:55. Excellent | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Drako IV

They are slimy and conniving. When i was talking to the sales man they showed me one number then when i go to the back to sign they showed me another number. At the time i was young and i needed help i guess thats apart of the game to take advantage of from everybody they can. If you do business with them be careful. And expect them | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Kyle Ihn

If I could leave this will less than one star, I would. I would actually tell everyone to actively avoid this dealership at all costs. I had my check engine light come on while traveling, so I stopped in to see if they could diagnose the issue and severity of it. Told them the error, the vehicle's past history with the error, and al | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Erica Anne Hopkins

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7/12/2025 12:00:00 AM | Google

★★★★★ Germeen David

Jose was very nice and gave us an excellent deal, while the manager made sure the whole process was smooth and efficient. | Read Full Review

7/11/2025 12:00:00 AM | Google

★★★★★ Deborah Webster

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7/8/2025 12:00:00 AM | Google

★★★★★ Shelby LaFever

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7/2/2025 12:00:00 AM | Google

★★★★★ Cale Iorg

I had a great experience with Joe. I had been looking for a truck for about 7 months, and worked with several dealerships. All were frustrating, and they were the reason I never could buy one. The right truck came in, and I met Joe. He understands customer service and felt like he was on my side. He kept going to work for me, and I | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Elena Seals

best experience i have ever had with purchasing a vehicle. joe and the finance team were extremely helpful and to the point | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Scott Cross

We took our jeep in for an appointment in service. They kept it for two days and never even looked at it. After our google review we were contacted and apologized to and told that we could bring it back in. We made another appointment. We were taking it in tomorrow and they told us that they are so busy that they might not get to it | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Zachary Braver

Bought a Jeep with Zane Vinson. The buying experience was great, no pressure, fair, and a place I would be happy to recommend a friend! | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Zachary

If there’s a price for a car on your website you need to honor it. Not tell us that the dealership is waiting for more “coupons” from Jeep. If you can’t honor the price don’t advertise it. Shady business practices. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Jesus Herrera

Terrible customer service. They serve other people first, even if you arrived early. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Phil Pirtle

So my review starts with Jose in sales- amazing guy who never put any pressure on us during the test drive. Extremely knowledgeable about their products and different trim levels. We got an incredible deal on a new 24 Grand Cherokee L through him. Unfortunately a few days into ownership the car had some problems- I don't place any b | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Rachel Jazwinski

Absolutely Excellent! | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Luis Rossi

Nick and Matt were great to work with! Highly recommend Franklin Dodge, jeep, Chrysler, Ram dealership! | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Joseph Occhipinti

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6/24/2025 12:00:00 AM | Google

★★★★★ Tara Brescol

I have bought several cars at dealerships and this is the first dealership I've ever dealt with that refuses a loaner car until they diagnose the vehicle which they claim will take at the least two days. In august I was forced to purchase a vehicle because my Buick had finally died on me ?? I never wanted to get another car as parks m | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Susan Sanders

I just bought a 2023 Nissan Titan from Devin Yokley. The service was absolutely wonderful and everything went smoothly. The financing was simply outstanding with Thomas Mercer. I recommend Franklin Dodge for your vehicle purchases. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ McDanks Glass

This place is an absolute scam! NEVER EVER pay the price they give you on any repairs. Charging $106 per air filter is highway robbery. The service department is all about pulling fast ones on people who don’t know any better. Dishonest and downright disgusting behavior from whoever is in charge here. | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ pagepaigers

LOVE MY JEEP!! LOVE MY JEEP PEEPS!! DEVIN IS THE ABSOLUTE BEST!! My forever car guy!!?? | Read Full Review

6/17/2025 12:00:00 AM | DealerRater

★★★★★ pagepaigers

LOVE MY JEEP!! LOVE MY JEEP PEEPS!! DEVIN IS THE ABSOLUTE BEST!! My forever car guy!!?? | Read Full Review

6/17/2025 12:00:00 AM | Cars.com

★★★★★ Barry Eddings

Great service throughout the whole buying wxperience | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Greg Phelps

Very friendly | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Whitpuga

Brandon was great and hassle free, did a great job working with us and coming to a happy medium! | Read Full Review

6/10/2025 12:00:00 AM | Cars.com

★★★★★ Whitpuga

Brandon was great and hassle free, did a great job working with us and coming to a happy medium! | Read Full Review

6/10/2025 12:00:00 AM | DealerRater

★★★★★ Eugene Yoon

Zane did a great job getting me into this pre owned car. | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Jim Davis

charges almost $900 in dealer fees in addition to all the other fees. | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Alycia Caruthers

Huge thank you to Joe and Devin for making the car-buying experience as smooth as possible! If you're in the market for a new car, don't hesitate to ask for Joe or Devin — I couldn’t have asked for better sales reps. Joe took the time to answer every question I had and made sure I fully understood everything throughout the process. T | Read Full Review

6/4/2025 12:00:00 AM | Google

★★★★★ George Connors

I am very pleased with my experience. My salesman Jose was exceptional and The GM David made doing business on my first Ram a great experience. I have only purchased GM trucks for the last 40 years and after my experience with Franklin Dodge and Ram I am a believer in Ram and will be driving this brand for many years to come | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ Tj LaFrance

Zane made everything as easy and as smooth as you could make buying a vehicle and will be buying from here again | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ Chris Marlow

From Sales Specialist Jose, working with the GM David, and finalizing the sale were top notch. If you have had issues in the past trying to purchase, ask for Jose and the GM David. They will make it right! | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Meredith Clinton-Underhill

Devin Yokley is the main reason I came to the dealership!! He’s an exceptional Auto Dealer and made my experience a Dream!!?? Your dealership is full of amazing cars and dealers! I highly recommend any woman who knows what she wants to call Devin Yokley!! I am in LOVE with my new JEEP Grand Cherokee!!?????????????????????????????? | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Rick Monczynski

It was great working with our salesman Randy. He made the process of the trade in and purchase of a new vehicle easy. | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Darrell Johnson

After the shady dealings with the sales person Zane Vinson I thought I was doing myself a favor and contacting the sales Manager Matt Snow I finally got to an agreement on the price and when I took my check to pay I found out Matt was just as shady. He brought out Zane and introduced him as Kyle Walker (a former employee) after I fil | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Jessica Jones

This dealership and every single person I came in contact with gave top notch service. I don’t believe I have ever received service anywhere with quality of this magnitude. The moment I inquired about my 2022 Cadillac Escalade the service was instant, Joe K went above and beyond to get me more photos of the interior of the vehicle, g | Read Full Review

6/1/2025 12:00:00 AM | Google

★★★★★ Jessey Wyzgowski

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6/1/2025 12:00:00 AM | Google

★★★★★ Young CEO

I recently had the opportunity to purchase my Ram 1500 big horn. From the moment I walked in, I was greeted by friendly staff who made me feel welcome. The sales representative JOE took the time to understand my needs and preferences, which I really appreciated. They were knowledgeable about the different models and features and help | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Joe Jackson

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5/29/2025 12:00:00 AM | Google

★★★★★ kevin yafai

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5/29/2025 12:00:00 AM | Google

★★★★★ John Newton

Bought my second car from Austin McManis last week. Great guy and definitely would recommend. I was in hurry to get done (as Usual) and he handled everything well and ensured a smooth transaction. Go see him. Probably buy my son one from him shortly. | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ SAL

The gentlemen that helped me that day were knowledgeable and respectful for what I was trying to do that day. | Read Full Review

5/27/2025 12:00:00 AM | Google

★★★★★ cliff houston

We want to say Gerrado, our salesperson was easy to work with and we appreciate his demeanor. Matt, the sales manager was extremely helpful and his disposition made the car buying experience satisfying which is uniquely important in the car buying world. | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Adin Turkovic

I recently purchased a Jeep, and my experience with Joe Brooks was exceptional from start to finish. From the moment I walked into the dealership, Joe made me feel welcome and at ease. He took the time to understand my needs, patiently walked me through all my options, and helped me find the perfect Jeep that fit both my lifestyle an | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Melanie P. Holt

This was my first experience purchasing from this dealership, and I must say it was exceptional from beginning to end. I especially want to highlight the outstanding service provided by the sales representative, Jose. He was not only professional and knowledgeable but also incredibly attentive to my needs and responsive to all of my | Read Full Review

5/23/2025 12:00:00 AM | Cars.com

★★★★★ Johannes Diele

Fast and uncomplicated buying process with a friendly team! | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Cynthia Hall

Absolutely the best experience buying a car ever. Joe Brooks was so good to work with and the price was exactly as he said it would be. I definitely recommend that dealership and Joe. | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Falynn MistWalker

Gavin has been completely awsome. He was very accommodating with all our needs | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ David Cruz

Utter disappointment and distaste. My older brother took his Jeep Grand Cherokee for an oil burning smell and possible leak. After 3 hours of waiting for a diagnosis the service manager came back stating after inspection of the vehicle that the valve cover gasket was leaking and there was a starting lifter tick that they recommended | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Matt Anderson

5/17/2025 - So, this is the second time in 3 weeks that I have been in to Franklin CJDR to have a wheel bearing looked at that I told them about when I made the service appointment back in mid-April. It was rescheduled after originally requiring me to pay $330 just to look at the wheel bearing and render a quick opinion if a diagnost | Read Full Review

5/17/2025 12:00:00 AM | Google

★★★★★ darin rutledge

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5/14/2025 12:00:00 AM | Google

★★★★★ Cristian Suarez

I had an excellent experience purchasing my vehicle. Gerardo and office staff were professional, friendly, and made the entire process smooth and stress-free. They ensured the car was spotless and ready to go, and took the time to answer all my questions thoroughly. Highly recommend this dealership for anyone looking for great servic | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ K. W. Bartlett

Randy was great in helping my wife get her next car - highly recommend! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ J P

Nice people and a pleasure to work with! | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Mike Souders

I will never do business with this dealership again. I’ve had nothing but trouble and this location does not stand behind their product. I have bought one vehicle from here and it is the worst experience buying a new vehicle I’ve had in 20 years of buying and over a dozen new purchases. The specific reason for this review is our je | Read Full Review

5/8/2025 12:00:00 AM | Google

★★★★★ Norwood Jones

I shopped more than 7 dealers before finding my way here. J.C my salesman was great. He was willing to work with me on what I wanted. Great job! The manager didn’t try to sell me a bunch of stuff I didn’t want, easy to work with. If you’re looking for a vehicle stop in and see J.C ,I highly recommend him. I can honestly say that he a | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ john C

First I want to say when I tried to turn my Ram in no other dealership would take it. But Franklin manager had no problem helping me. So that’s why I came back to buy a truck from them. I went online and set it up with a salesman name Devin. Man what an easy process, not only did he make you feel like family it was such an easy proce | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Lars S.

Austin and Joe were phenomenal helping us to find our dream car. They handled the buying process in a very professional and extremely friendly way. The whole team at CDJR Franklin was amazing. We couldn’t be happier with this dealership and would recommend them to anyone who is looking for a new car. | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Joseph Anderson

This review is based on my recent visit to the CDJR dealership. I’m leaving 3 stars, and that’s mainly because Gavin, the salesman, let me test drive the Charger EV Scat Pack—which was definitely a cool experience. That said, I’m not happy with how the rest of the visit played out. Over the phone, I was told my expectations could be | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Alan Cummins

Great experience! My Son did the negotiation for me and I was inserted the last few conversations as the truck is for me. I must say both Zane Vinson & Lanre Oluyemo are Great Representatives of your Dealership. Knowledgeable, Friendly & Professional! | Read Full Review

5/5/2025 12:00:00 AM | Google

★★★★★ Arthur Reid

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5/4/2025 12:00:00 AM | Google

★★★★★ stephen mason

Good place to get a car | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ chloe vafiades

This was my first time buying a car at the dealership, and Zane was so helpful and patient with me during the process! Very happy with my service and loving my new car! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Charlemagne

Was a great experience ! Thanks. | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Lori Ligon

Great experience! Every time I have had service on my car FCDJ does a great job! They are friendly and I am there less than an hour! Allen was my service advisor this trip and he was great, as well! Love my Jeep! | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ J K

They were good here. Go on and gecha a car from here. Go on now, stop reading this review and get there now and gecha a new ride. | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Spencer Bartoletti

Had a great experience with Randy's help! Loving our new Chrysler Voyager. Was also great to speak with the owner, a fellow Pittsburgh native. | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Matthew Temple

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4/29/2025 12:00:00 AM | Google

★★★★★ Stacey Daniels

Friendly& great communication. Adam is my go to! | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Rodger Kesley

Very professional and got my vehicles completed on time. | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Anyan Parsons

Appointment time on schedule, prompt service, pleasant & helpful staff | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Jacquelyn Lotz

ABSOLUTELY AWFUL SERVICE DEPARTMENT. When we bought our vehicle we paid additional money to have it Perma plated. The first time around they coated over mud on the vehicle then tried to say it was a factory defect. We had another body shop look at it and confirm they did in fact coat over mud. They then agreed to fix it. We were to | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ j myers

I have had numerous of customer service issues with this dealership since I have purchased it from them. It's always one thing after another. I was there back in Jan for 4 hours and they determined I needed some repairs done and its was under warranty but had to order the part and will call me in 15 days when it comes in and then Il | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Michael Meadors

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4/26/2025 12:00:00 AM | Google

★★★★★ Francisco Torres

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4/26/2025 12:00:00 AM | Google

★★★★★ Ramiro Gonzalez

Great experience supper easy great dealing with Jose | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Brandon Judge

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4/23/2025 12:00:00 AM | Google

★★★★★ The 615 Negotiator

Thank you to the entire sales team at Franklin CDJR, but specifically Jose Flores! He was so accommodating and helpful through the process. Ask for him on your next visit! Michael Sharpton was also great with his communication. The two of them made this process so much smoother! Thank you everyone! We will definitely do business agai | Read Full Review

4/23/2025 12:00:00 AM | DealerRater

★★★★★ Valentina Pavon

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4/20/2025 12:00:00 AM | Google

★★★★★ Rachel Stern

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4/20/2025 12:00:00 AM | Google

★★★★★ Terry Crawford

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4/20/2025 12:00:00 AM | Google

★★★★★ Laura Lencioni

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4/20/2025 12:00:00 AM | Google

★★★★★ Don Noll

Great place to buy your dream Jeep. I was super satisfied, got the financing and car I was looking for. Joe my salesman was very helpful. | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Eric Rafferty

Zane is the real deal!! If you’re looking to buy I would definitely ask for him! 10/10 | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Travis Boone

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4/18/2025 12:00:00 AM | Google

★★★★★ Jonathan L.

Found truck online and connected with Jose. He and everyone were very friendly, and I appreciate Jose?s no-pressure approach. Initial numbers were much higher than advertised, but once pointed out we got to a good deal. Paperwork was no-fuss, but then again I brought my own financing. | Read Full Review

4/17/2025 12:00:00 AM | Cars.com

★★★★★ Jeff Livingston

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4/16/2025 12:00:00 AM | Google

★★★★★ Randy “Randy” Shiem

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4/16/2025 12:00:00 AM | Google

★★★★★ Matthew Quezada

Adam was great, personable and helpful. | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Paul Iscool

4 Stars - The buying experience was pretty easy and the sales person was always available to answer any questions throughout. 1 Star - Maybe this dealership excels when you're in the area, but buying a car and having it shipped was a nightmare. To me, this is where you see a dealers true colors. Sales person - Tried to help as bes | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Jeff Vanslembrouck

First time giving a 2 star! Felt I was getting scammed to do a service by technician suggestion when I had the service a year ago! Also rep said truck would take an extra week to get tech to fix it when I had had an appointment! Frustrated! The service rep said he was working with his manager to get the deductible waved! He di | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Frank Adams

Great Service. Professional, fast and efficient. A very pleasant experience. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Laurie Barringer

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4/14/2025 12:00:00 AM | Google

★★★★★ Cameron Smith

Paige was amazing. Really great communication on a repair that went sideways and took a while. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ M. S.

Very disappointed with my Grand Cherokee Limited I’ve had this vehicle for only 13,000 miles and I’ve already taken it to the shop three times. The automotive technicians or mechanics clearly have no idea what they're doing—they just keep replacing random parts without actually fixing the issue and every time I bring my car there, it | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Susan Vlcek

We purchased our car here in November and it was the best car purchase experience we have ever had. It was easy to apply, they answered all our questions and the paperwork was seamless. We highly recomnend | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ M Brown

Good service. Good communication. Ryan was very professional and friendly. He was thorough on all the specifications. | Read Full Review