Autonation Chrysler Dodge Jeep Ram Katy

★★★★★ Edward

Great service by AutoNation Katy - Advisor was great, shuttle was great, great service overall | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Gerald Powell

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10/1/2025 12:00:00 AM | Google

★★★★★ Jessica Walker

Buyer beware. I bought a 2018 Audi Q5 on June 11, 2025 and, as of Oct 1, 2025, I still don’t have my plates or registration. During an in-person visit on Aug 20, a sales manager admitted my registration was never submitted and the vehicle hadn’t been inspected. They completed an inspection that day and said plates would arrive in a f | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Charles Weidig

Derrick Fireman was my Advisor for a faulty windshield washer pump as well as normal maintenance and was outstanding. Additionally had him run diagnostics on a knocking in the engine (all was good and he explained all possible causes). I will not hesitate to use AutoNation for my next service need and use Derrick as my Advisor. A | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Das Panicker

??Thank you so much for your excellent services as a team for our Chrysler Pacefica Pinnacle Plug In Hybrid ?? | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Devadas Panicker

??AutoNation’s Katy-Excellent services and team work for our Chrysler Pacifica Pinnacle Plug In Hybrid .Thanks?? | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Rochester Green

Mr Derrick was exceptionally helpful throughout my entire repair experience and he is to be commended. | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Ethan Crist

Mark and Adam assisted me in selling my truck. It could not have been a smoother process. 10/10 | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Leonard Rivera

Good job | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Jolie Islas

They have very bad customer service. They did not repair my jeep correctly, they damaged it more, they scratched parts inside the vehicle, they removed the doors, they left the bolts loose, and no one is responsible for the bad service, especially the person who helped me, Matthew and his supervisor. Of course, when I bought it, I h | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Ismar Herrera

“Excellent experience, the staff was very friendly and professional. The process was quick and easy. I’m very happy with my purchase, highly recommend!” | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Alvaro Reyes

Very satisfied with the service and attention to me and my wife for the lease of our new vehicle Adan was very professional at all times | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Amy Garcia

They were able to diagnose the problem with my air conditioner and get it repaired. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Lisa N

Mark and Chris made the purchase happen! Along with a good price, they were professional, caring, and honest. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Xiomara Boagni

I've never purchased a car from this exact dealership, but their service department is impeccable. Anthony and Derrick are always such a pleasure to deal with and so helpful.! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Iandra Terrelonge

From the first day I drove off the lot, I had problems. There was a nail in my tire, and even though I turned right back around (literally just a U-turn), they told me it was my fault and refused to replace it. For a whole month, they just kept putting air in it instead of helping me. Fast forward to today I brought my car to Toyota | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Sarah Hobbs

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9/26/2025 12:00:00 AM | Google

★★★★★ Oleg Rzheznitskiy

I was charged $1400; AutoNation did not fix a problem and declined reimbursement. I don't want to come to this dealership anymore. AutoNation service is Unprofessional. My truck problem was fixed at a local shop for a miserable price. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Gerry Acosta

Me parecieron amables, pacientes i respetuosos con mi familia. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Daniel Vega

Excellent service from Christian and the lube tech I will be back again in the future for further service | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Gabrielle Lewartowska

Christian very professional even when he is very busy great customer service | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ YoungSaint The Great

Battery went bad and blew up in my trunk, leaving battery acid everywhere, I brought my car here and they handled this expeditiously! Also was able to get some stuff fixed on my car per my warranty! Got my car back in no time! They are always fast to respond and are friendly and solution oriented whenever you’re in a jam! | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Marc Spearman

Korey was great and I appreciate his efforts in getting what was needed to complete the repairs on my truck from start to finish very professional. | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Marilyn Williams

I dropped my vehicle off on Saturday and had my vehicle back a few days later. Corey was very responsive during the process and kept me informed with everything that was going on. I was very pleased with the outcome and overall customer service. | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Julio Gomez

I’m Well please with the attention i got from the personal everything was done on time and I got calls to let me know the progress of my truck i will difinitly take my truck there in the future thsnku do much for your great work ! | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Apree Cartwright

Russell was Absolutely Excellent! Extremely informative on EACH AND EVER END! | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ Cameron Cavnar

Eric Aguilar is the guy you want to see. Great customer service and got me in my dream vehicle. | Read Full Review

9/23/2025 12:00:00 AM | Google

★★★★★ Juan Campos

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9/22/2025 12:00:00 AM | Google

★★★★★ Trinity Perry

Before coming to this dealership, I honestly didn’t have the best experiences with car buying. In the past, I often felt pressured, rushed, and left second-guessing whether I had made the right choice. Walking in without an appointment, I expected more of the same—but instead, I had one of the smoothest and most positive experiences | Read Full Review

9/22/2025 12:00:00 AM | Google

★★★★★ monica jones

I went into Auto Nation on Sept 15 and on 18 my car was ready. This is with being backed up and only a couple of tech to diagnose my car. I was like, will they be able to get my car in!?!? Well they did and Anthony my service advisor was honest detailed and consistent made my car experience amazing. Thanks a bunch???????? | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Brian Kelly

I love going to a place when people have a personality and act like humans instead of robots. Derek in service was a super cool guy with a personality for people!! The best way to keep people coming back even when there may be issues with the service itself is when you have someone like Derek making you feel at home!! Couldn’t be hap | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Sherri Brandt

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9/21/2025 12:00:00 AM | Google

★★★★★ araceli arizpegracia

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9/21/2025 12:00:00 AM | Google

★★★★★ Shagun Vikas

By far the best experience to get my Audi Q7 fixed . John was amazing service advisor and always kept me updated . The pick up and drop off was prompt . No upselling and very thorough on work done and completed on time. I highly recommend and will always use them again . You guys are the best | Read Full Review

9/21/2025 12:00:00 AM | Google

★★★★★ Jimmy Moore

Good service | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Casper Beijer

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9/19/2025 12:00:00 AM | Google

★★★★★ Kenneth Scheffler

I asked for help with a recall from Ram and I got it. No argument, just great service. They even managed to get me into the schedule that day and fix my truck before close of business. Awesome effort with great results! | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Norman Glover

My advisor was great he took care of all of my requests and my services were taken care of in less time than I expected. I have always been satisfied with the service department. I would definitely recommend auto nation. | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Don Armijo

Outstanding performance as always with the work on my vehicle. My service advisor Korey is a real professional and always has my interest in mind while managing my CV requested work. | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Angela Johnson

Autonation Family, I just want to take a moment to recognize my incredible service advisor, Derrick. He consistently goes above and beyond to provide exceptional service. Not only is he knowledgeable and professional, but he also takes the time to clearly explain any issues or concerns in a way that’s easy to understand. His patience | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Noe Hernandez

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9/18/2025 12:00:00 AM | Google

★★★★★ Noe Hernandez

Santiago and Omar great customer service and great knowledge on everything super fast and very great people | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Dwm

Great experience with service advisor John Johnson. Truck fix of monitor ( blank screen on steering wheel monitor ) was done within 1 day. What I would like to see from Auto Nation is: Would like to see your dealership monitor Mopar for the Customer Satisfaction Notification” or “Software Update Available” and notify us customers who | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Claudia Valverde

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9/16/2025 12:00:00 AM | Google

★★★★★ Saul Garza

Last 18years it has gone through management changes and been very successful to change the culture and making the experience much better | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ mike woods

Great service from the whole dealership very friendly | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ Sumobaby

Update 09/05/2025: So I found out that getting in touch with my finance manager is not possible after I sign papers. The key protection from AutoNation is useless , do not ever buy this contract unless you have 2 sets of keys when you got your car and if you lose your only key. I also found out 7-8 weeks later that my auto inspection | Read Full Review

9/16/2025 12:00:00 AM | Google

★★★★★ Lori Peterson

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9/15/2025 12:00:00 AM | Google

★★★★★ Que Tv

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9/15/2025 12:00:00 AM | Google

★★★★★ C Williams

Went in for the 1st oil change since purchasing the Jeep and the tech assigned also rotated my tires without me asking. | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ C Phillips

Service was fast and great. The service advisor was wonderful and to the point. Pricing was reasonable and everyone I came in contact with was very courteous and helpful. I was kept updated about my truck and the progress made and when it was ready it was clean and ready to go. Overall I would say they earned the 5 stars I am giving | Read Full Review

9/15/2025 12:00:00 AM | DealerRater

★★★★★ gagranello

Terrible experience today. Needed oil service and maybe a sensor-related Traction Control warning light. Proposed $3000 in work, $2000 of which was “urgent.” First four items were phony (cabin filters, four-wheel alignment, battery, aux battery). I knew these first four were BS so I could not with confidence proceed with the rest eit | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Carlos Thompson

Amazing work | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ David Winkelmann

I recently took my Challenger to AutoNation Dodge in Katy and am delighted with the service experience. Firas was my service advisor and he was always very accessible, responding to my questions within just a few minutes - outstanding! I am also very happy to say that when a part was back-ordered for a few days I was provided a fre | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ Gerrard Jones

Lameka Childs was my salesperson and Xavier the finance guy was doing they best to get me the car I wanted, they felt like I was talking to family, the whole experience was great!!! | Read Full Review

9/13/2025 12:00:00 AM | Google

★★★★★ Daniel Martin

Great experience from start to finish. When I called and made an appointment, i had a couple of questions. Appointment rep gave me direct line to service advisor Korey, who answered right of way. Service advisor was able to answer all my questions and make the appointment. I dropped off my vehicle and advisor who I made appointment w | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ Nidia De leon

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9/11/2025 12:00:00 AM | Google

★★★★★ ROCKY DARYANI

Great service. Luis was very nice, pleasant and knowledgeable. Great job. | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ antonia isaac

I loved John he was very patient with me and he had such an amazing attitude. Whenever I call again I will definitely ask for him. | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ ferris raza

!!!!ALWAYS CHECK JEEP WEBSITE FOR THE OFFERS. THEY WILL SCAM YOU IF YOU DONT DO YOUR OWN RESEARCH BEFORE YOU GO IN.!!! I had a very disappointing experience at this dealership, specifically with a salesperson named Derek. When I mentioned that I had seen an ad on Jeep.com stating that the Jeep Wrangler 4xe was being offered for $200 | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ LnT Nguyen

Great service experience. Anthony is exceptional at Customer Service. | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ CARLOS MUSETTI

Russell was great communicating and following up | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Sam Wootton

Excellent service. Corey and team again did a great job. Worked with my schedule and completed the work as promised on time. Appreciate it. | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Evan Rivera

Took my Wagoneer for oil and change. As always they try to upsell you other services. I went with the motor oil treatment , advanced fuel system cleaner etc. Right After leaving the dealership the engine warning turned on. Took it back to the dealership the next day , and now they are saying that the engine warning was like that eve | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Gladys Castillo

John is amazing! Very knowledgeable, listens to our concerns and keeps us updated | Read Full Review

9/9/2025 12:00:00 AM | Google

★★★★★ Schneider Carrillo

Exelente atención son muy buenos los recomiendo exelentes | Read Full Review

9/8/2025 12:00:00 AM | Google

★★★★★ Gary Kurz

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9/8/2025 12:00:00 AM | Google

★★★★★ julie griffy

I came in for a battery issue. They were completely booked, but Christian was able to squeeze me in and get me out the door within the same day. My car needed 60,000 mile maintenance items done, but Christian never tried to upsell me nor pushed for anything. He explained everything in detail, the whys, the whats, or the whens if I wa | Read Full Review

9/7/2025 12:00:00 AM | Google

★★★★★ Devins Tech

Bad. Sold me an unsafe bad truck. Lied on Carfax. | Read Full Review

9/7/2025 12:00:00 AM | Google

★★★★★ Christina Guy

Luis, the Service Associate, was very Professional, Kind, Knowledgeable, Thorough, Good Listener, Great Communicator, Understanding, Warm, Welcoming, Friendly, Quick Resolver, all with a Wonderful Attitude and Smile!! Now that's CUSTOMER SERVICE??!!! Thank you very much, Ms. Guy | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ valerie rodriguez

Great customer service and great communication skills ! | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ lamont payne

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9/5/2025 12:00:00 AM | Google

★★★★★ Mauricio Salto

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9/5/2025 12:00:00 AM | Google

★★★★★ Freeby1

The buying experience at this dealership was flawless. Everyone was thorough with delivery of information. The staff was relatable and friendly. I will definitely recommend AutoNation of Katy Texas to friends and family. And my salesman Mark was awesome. | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Curtis Butler

Anthony was a big help he went out his way to make sure I was taken care of. I’m for sure making them my car care family. | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Barry Alster

Christian Tapias is the best service advisor. Never disappoints. Highly recommend. | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Valerie Susunaga Perez

The salesmen Eric and Carlos were completely amazing in helping me find the car I was comfortable in buying. They didn't try selling me something I did not want. They were an amazing team and I appreciate everything they have done for me to be in a car I like. | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ SMADE CLOTHING

Went to get my 2500 Ram serviced and my serviced rep, Korey did an awesome job on letting me know everything was going during my wait. This service team is highly skilled. | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ pili linares

Had an amazing experience at the dealership service department! Louie was outstanding — he followed through on everything and thoroughly explained all the details. I’ll definitely be bringing my car back and highly recommend them to everyone!” | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Henry Ogbalor

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9/3/2025 12:00:00 AM | Google

★★★★★ Rosanna Hoodye

Awesome customer service!! | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ val_dawn051701

The experience was a great one. Everyone I encountered with was friendly and helpful. They listened to me on what I was looking for and what price range I wanted to be in. No complaints on anything, it was a smooth and great car buying experience. | Read Full Review

9/3/2025 12:00:00 AM | DealerRater

★★★★★ Katia Lara

This place is a scam. Very untrustworthy people working here. Was told they had a car in inventory and confirmed before going only for them to try to sell us a car THEY wanted and not even show us the one we originally came for. When questioned we were only answered with excuses and where told the car was not even in their dealership | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Knipec

Great service and recommend this store. Kept me informed of the repairs and time frame. | Read Full Review

9/2/2025 12:00:00 AM | DealerRater

★★★★★ Diego F.

I took my Jeep to the Katy TX AutoNation where i purchased it for my service appt. Its not my first time but was my best experience. I had an advisor named Devante. He was the best! He was on it, fantastic communication, friendly and thorough. Honestly he should be a level up, I have no doubt he could handle anything. | Read Full Review

9/1/2025 12:00:00 AM | Google

★★★★★ Dipo Ese

Great experience real solid service 10/10. Ask for Lorenzo. | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ George Sansur

Mr John Collins and Jader Chahin made my experience awesome, i got there with a problem and left with an awesome car ! Thank you guys ! | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Manuel G

Easy check in and great customer service from Firas | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Jacinda Taylor

I dropped my Jeep off for service on a Saturday and Wednesday afternoon it was completed. Exceptional customer service by Anthony. He updated me along the way and answered all questions for me, as well as following up after service was completed. | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Oswaldo Rodriguez

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8/28/2025 12:00:00 AM | Google

★★★★★ Kirk Bechtold

Great customer service and Joe and Hector were especially responsive and helpful. I called that morning asking about a vehicle and they had me in my new Jeep that evening! | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ SG KT

I had great service from Devante | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Misael Enamorado

Luis was very professional and made the transaction smooth and helpful! | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Abdeali Amiji

Excellent service received but it took lots of time waiting for 3 hours it’s a lot thank you | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Naujee Gleason

Excellent service Brandon got me in and out. Make sure to check them out if your looking for a new or used car | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Angelo Molinas

The service department over books appointments and takes at least 2 hours every time for a simple oil change. They always make a big deal when I ask to integrate may spare tire into a tire rotation. They always want to charge me extra for that simple request. The restroom in the service department is never clean. This is quite the o | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Demetria Howard

AutoNation is top notch!! Anthony is my service guy and always responds to my request. This is my 6th car through AutoNation and I don’t plan on buying any where else. | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Jozetter Nelson

My experience was Extremely Excellent!!! My Salesman was Arden and Chris got me financed. Both of these Guys got me into the vehicle I wanted. I ddnt have to wait long is a plus to! I will shop here again!!! Thanks Guys | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Haley Celeste

Mark was very fast and efficient, I absolutely love my new car and would recommend this place to anyone looking to buy! | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Rene Berry

Great salesman, Adam, enthusiastic, listed to our needs/wants. Xavier got us through the paperwork quick and painless. | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Mio Henry

It was unbelievable how EASY it was to get this beautiful 2022 Honda hybrid Accord!! $25 in gas gets us 500 miles??!! The 2 people that we worked with were respectful of our time because - I refused to be there multiple hours trying to get this to happen and they really really made it happen in a much shorter time than it’s ever take | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ B&D Dimitric

Service Department is just TRASH. | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Rick Gonzales

Chris & Omar did a great job! | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Juan Vazquez

Everything is explained clearly and done quickly | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ f ag 01

Highly recommended | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Richard Walsh

Outstanding staff and service | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Sandra Vicca

Excelente servicio y atención del señor Russell Saucedo.. Muy recomendado por su profesionalismo y rápida atención.. | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ sandravicca198

Muy buena atención, excelente servicio y resaltar el excelente servicio y atención del señor Russell Saucedo... gracias por ayudarme en todo. | Read Full Review

8/22/2025 12:00:00 AM | DealerRater

★★★★★ Michael MOA

Most of the technicians don't know nothing about cars | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ RomJance Del Pilar

Luis did Excellent job! ?? | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ christina arca

I had a flat tire on I-10 and the nearest and safest place to go was Jeep Autonation and everyone in the service team were so nice and helpful changed my flat tire. Service at its finest | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ April Richardson

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8/20/2025 12:00:00 AM | Google

★★★★★ Rebecca Hery

We had a wonderful experience with AutoNation. They were efficient and professional. | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Pilar Morales

Excellent attention ?? 100% recommend. The service advisor Diego did a great job. Thank you Diego Nava | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Gregory Lynch

I scheduled an oil change and tire rotation. The customer service provided was considerate and efficient. | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Jhonan Atencio Arria

Buenas tardes súper responsables y amables en especial el amigo Diego muy atento , excelentes explicaciones y todo muy claro , igual felicito a todo el personal ya que en general todo funciona excelente , siempre viajo confiado de que nuestra unidad está en perfectas condiciones ya que está en sus manos | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Jorge Jacoby

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8/19/2025 12:00:00 AM | Google

★★★★★ Tracy Sosa

Wow! What an amazing experience in buying a new car! Mark Sabalburo Was amazing. 10 out of 10 for sure. If you need a great salesperson? Ask for Mark. He is the best. Best customer service ever. I love my new Jeep Limited. Call Mark! | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Sonia Blandon

How awful it is to call and not have a Spanish-speaking sales representative, and for the person who answers to not be professional enough to tell you they'll return your call. You're going to buy something, not ask for something for free. Learn what customer service is and teach your customer service. You're in Houston, TX. | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ GEGONZALEZO

Our recent vehicle purchase experience with this dealership was profoundly disappointing and unprofessional. The process was riddled with issues that demonstrated a serious lack of attention to detail and customer care, particularly concerning for what should have been a special occasion. The initial sales interaction was marred by h | Read Full Review

8/18/2025 12:00:00 AM | DealerRater

★★★★★ Julio Estremadoyro

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8/17/2025 12:00:00 AM | Google

★★★★★ Daniel Wilson

Anthony my service advisor was instrumental with keeping me updated on the status of my vehicle. Top notch customer service, fair pricing and quality care was taken during my visit. The video by the technician was a nice touch as well. | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ S Vargas

A huge shout out to Rafael at Katy Autonation Dodge/Jeep. He went above and beyond to help my husband find the Ram truck he wanted...and it wasnt even on his lot He went to go get it! Super friendly and highly professional. Thank you so much! | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Marlene Thomas

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8/17/2025 12:00:00 AM | Google

★★★★★ Carmine Heitz

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8/17/2025 12:00:00 AM | Google

★★★★★ Rhondakay

Relaxed atmosphere. No pushy salesmen. Left with my new car. Thank you guys!!! | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Sonny Duque

Update: Now the General manager John Collins call me in really rude fashion to let me know that they can’t do anything! Be aware that for selling you a vehicle they fly to make sure you drive on a new vehicle the same day…But if you ever need anything else from them, they don’t answer or keep you on hold for hours! I requested a ref | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Darren Birtles

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8/17/2025 12:00:00 AM | Google

★★★★★ Ana Lyzetth Aguayo

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8/15/2025 12:00:00 AM | Google

★★★★★ JP PEREZ

Luis and the crew with excellent service!!!! | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Yesenia Valencia

I received excellent service at AutoNation during my oil change. The staff was very friendly, attentive, and professional from the moment I arrived. The process was quick, they clearly explained the work that would be done, and answered all my questions patiently. They also inspected my vehicle and gave me recommendations without pre | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Yesenia Valencia Valencia

I received excellent service at AutoNation during my oil change. The staff was very friendly, attentive, and professional from the moment I arrived. The process was quick, they clearly explained the work that would be done, and answered all my questions patiently. They also inspected my vehicle and gave me recommendations without pre | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ JANE-FRANCES NDEMANU

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8/14/2025 12:00:00 AM | Google

★★★★★ Raymond Chiu

Very disappointed on their service. I went for an oil change. When I called to made an appointment, the call center confirmed that the time for the service would be about 1 hour to 1.5 hours. When I arrived 15 minutes before my scheduled appointment time, the service advisor confirmed it would be 1 hour or 1.5 hour. Next thing you kn | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Jay Uriah

Took care of my vehicle swiftly. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Christopher/Kamisha spencer

Great experience. My service rep made this easy and he kept me informed detail by detail ?? | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Jose Vides

We are very happy with the service and customer service provided. Derrick kept us informed on the vehicle progress and was very helpful with his service | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Paul Zimmermann

Always a good experience here. If I was rich I’d shop here more often. No pressure and they will go the extra mile if needed | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Randy Welch

Autonation provided excellent service. Diego provided constant updates throughout the process. Highly recommend. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Dan Edmonds

They did fix issues I was having. Abit pricey but it has been a long while since I have had dealer repairs. Took a week for repairs. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Raymond Chiu

Very disappointed on their service. I went for an oil change. When I called to made an appointment, the call center confirmed that the time for the service would be about 1 hour to 1.5 hours. When I arrived 15 minutes before my scheduled appointment time, the service advisor confirmed it would be 1 hour or 1.5 hour. Next thing you kn | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Mallory Cano

They sold my sister in law a car that ran for less than a month and have left her without a car and will not even transport the car to be repaired at the recommended dealership an hour away. The car is completely non functional and they have not offered a loaner car/rental. The dealership cannot even let us know the status of the lic | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Randy Simmons

BEWARE: False advertising. Terrible customer service. Received a $19.99 full synthetic oil change offer, showed up to the appointment and it went up to $79. I DO NOT RECOMMEND THESE SCAMMERS WHO USE FALSE ADVERTISING. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ John Vargas

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8/12/2025 12:00:00 AM | Google

★★★★★ Anthony Hughes

Great experience all around, even got a great package deal on oil changes!! | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Evan Berger

Quick and easy. Fair price for the work done. Christian was very attentive, and quite helpful. | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Margaret Rogers

Technician was polite and attentive to my needs .. since 2021 the services have always been honest with great care to keep my Jeep running smoothly at 82,000 miles within 4 yrs | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Rick Martnez

Korey the service advisor was awesome! Great job and thanks for keeping me updated. Best service advisor I’ve ever had out of all the vehicles I have had! Korey truly knows the meaning of customer service. | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Trenton Winkelmann

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8/11/2025 12:00:00 AM | Google

★★★★★ Trenton Winkelmann

Firas Alsamaree was fantastic because he got to me quickly and made the process short and easy. | Read Full Review

8/11/2025 12:00:00 AM | DealerRater

★★★★★ Gregorio Gonzalez

A Shockingly Unprofessional and Aggressive Car-Buying Experience I am writing this review to warn others. Our attempt to buy a new SUV for our son, which should have been a proud and happy moment, was turned into an absolute nightmare by this dealership. The entire process was a masterclass in incompetence and disrespect. If you ar | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Gonzalez Mendez

Not really the experience we were looking to give to our son while buying a new SUV for him! The whole process was poor in attention to detail and i felt pressure the first day when i visited the dealership as the sales guy was avoiding to return the car of my car that i brought for trade-in; that was a huge red light for me as i ne | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ RAMON Mendoza

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8/10/2025 12:00:00 AM | Google

★★★★★ Steven Mercier

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8/10/2025 12:00:00 AM | Google

★★★★★ Lynette Avery

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8/9/2025 12:00:00 AM | Google

★★★★★ Mike Stritz

Bought my Hellcat Challenger from Brandon Morris a couple months ago—he just called to check in and wish me a happy birthday. That kind of service goes a long way! | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Annie Brown

Arrived early for appt., taken care of right away. Out in 2hrs. Thank you. Associate kind and helpful. Good morning.. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Bob Stroud

I was kept informed about the status of the repairs on my Ram and it was finished a day earlier than expected. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Andre Soares

Very good service! | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Dark (0 0)

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8/9/2025 12:00:00 AM | Google

★★★★★ Michael Cobbs

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8/8/2025 12:00:00 AM | Google

★★★★★ Delia McWhorter

This is unexpected with my low fico score never thought i was able to get approved. Rafael was awesome he help me out the best way he can. His very patient love about him his not too pushy not like others i dealt with before. | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Megan Riley

Omar is a total gem. I absolutely hate car salesman with a fiery passion- some of you can understand.. My engine recently blew and I needed to get in a car quick but heavily researched every engine and transmission I was looking at. Omar had nothing but patience and kindness to offed the entire step of the way. This is literally the | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Lance Ray

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8/7/2025 12:00:00 AM | Google

★★★★★ Freddie Townsend

Luis was great service rep. Kept me updated on what was going on until it was complete | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Paul BOU

?????????? Big shoutout to Brandon Morris for taking the time to help me figure out the Stow and Go feature on my Chrysler Pacifica! I’m not even one of his customers, but he still went out of his way to assist me without hesitation. That kind of service is rare these days. Thanks again, Brandon! | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ bertus roux

Awesome experience- quick, professional and friendly Louis was the best. Thank you! | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Jeremiah Ragona

Faris in service dept. was amazing! He went above and beyond to give me updates about my vehicle and even waited for me to show up to drop off the vehicle!! He's the best! | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ DOUGLAS ROMERO

Brandon Morris was an absolute pleasure to work with! He helped my wife and me figure out exactly which truck was the right fit for both our needs and wants. He was patient, not pushy at all, and really took the time to listen. You can tell he genuinely cares about his customers. I’ll definitely be back in the future highly recommen | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Chris Williams

Been to this location three times for service, and each time was professional and quick. | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Barney Tobar

1. Collision shop slow to update online status. Unstandable you get busy. 2. Returned vehicle 4 days behind scheduled. Understandable you get busy. 3. Key FOB returned with missing pcs and claim it arrived that way. Not cool?? | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Arshin Hamid

Brandon Morris was incredible to work with! He made the entire car-buying process smooth and easy. Super knowledgeable, patient, and professional from start to finish. I just purchased my new vehicle and couldn’t be happier. 10/10 recommend Brandon to anyone looking for a new ride! | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Steve Mollen

Drove for From NC to get another GREAT deal from my guy Brandon! Always goes over and beyond for me and my family ! | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Vanessa Molinares

Los mejores | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ TKON

On Saturday Aug 2nd I went to AutoNation Katy to purchase a Ram Truck with salesperson Brandon, who was my salesperson previously. We spoke on the phone prior to me coming in so he already knew exactly what I wanted. He had a Ram Rebel picked out to test drive. We went for a ride around the block. This is my 3rd RAM truck. I was | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ jeremiahkristek

Had a great experience at Auto Nation. Found both the perfect vehicle for me and my daughter. Omar was a great help! | Read Full Review

8/4/2025 12:00:00 AM | DealerRater

★★★★★ cmcylogistics07

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8/4/2025 12:00:00 AM | Google

★★★★★ Anne Vu

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8/4/2025 12:00:00 AM | Google

★★★★★ Job Abraham

Customer for 3 years and very satisfied with the experience so far. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Maibelin Gonzalez

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8/4/2025 12:00:00 AM | Google

★★★★★ Aws Firas

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8/4/2025 12:00:00 AM | Google

★★★★★ Luis

Great service by Devante | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Marlene Douglass

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8/2/2025 12:00:00 AM | Google

★★★★★ Katie Denson

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8/2/2025 12:00:00 AM | Google

★★★★★ Edecio Paredes

Christian, Diego and Luis are very professionals and friendly. They always recommend what is best for my car and have it completed on time. Great place, service and efficiency.. 100% recommended. | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Olivia Wentworth

Mark is awesome! Super friendly, straight to the point, and really takes the time to work with you to get exactly what you’re looking for. No pressure, just helpful and honest. Highly recommend! | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Raymond Abel

Worst management team around. Mrs. Childs (sales person) was the only thing that brought us back to the location. Mrs. Childs was excellent but is only the sales person. The financial manger Mrs. Zeno is terrible, she missed up several things and did not take any responsibility for them. She didn’t communicate with are bank, did not | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ huseyin sari

I called the parts department to request a quote for parts for my car. The salesperson asked for my vehicle's VIN number. When I told her I needed a moment to look it up, she hung up on me without waiting. Very unprofessional and disappointing customer service. | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Maria Aguirre

Excellent Service from Staff.Took care of my Service today 7/31/25. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Nahomi Garcia

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8/1/2025 12:00:00 AM | Google

★★★★★ Scott Henley

Customer service with Firas was great. Sallie not so much. Only complaint on service was that my truck went is smelling like a new truck came out smelling like a mechanic | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Jason Glascock

Derrick and the maintenance team were great and helped take care of our new Jeep. We love how they listen to our concerns and explain what they are going to do. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ ppwracing

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8/1/2025 12:00:00 AM | Google

★★★★★ Byron Wilson

Had a great experience working with Christian and Gabriella in the service department. My Wrangler needed major engine work, and I was kept informed of the status along the way. When I got my vehicle back, the problem was solved, and it now drives great. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Jacob Longoria

Autonation Dodge is like family. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Oleg Kolesnykov

After car inspection recommend service was not advised to me until I asked. Expecting to have a more information after inspection about my car to feel more confident end, understood the car condition. Especial after 100K miles. Service itself good as usual has to be. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ nichole davis

Mr Derek was a good salesman and understanding. Very helpful and kept me informed on my vehicle and had great customer service as well as hospitality. Would recommend your business to anyone. Looking forward to doing business with you in the future. Keep up the amazing work. Have a blessed day. | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Carlos Thompson

Amazing Christian got me right | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Yukihiro Koizumi

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7/30/2025 12:00:00 AM | Google

★★★★★ absasari

Great service from selling to service team. Arden is a very good salesman, and Devante is very helpful as a service manager. The best team that I have ever seen at a car dealer | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ maribel

Awesome job ! Thanks for all the help was provided great customer service is impressed ?? show concern and keep me updated in everything on my vehicle | Read Full Review

7/30/2025 12:00:00 AM | DealerRater

★★★★★ David Schewitz

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7/29/2025 12:00:00 AM | Google

★★★★★ Henry Paige

Great Service And Louis Was Very Customer Attentive | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ John Merkh

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7/29/2025 12:00:00 AM | Google

★★★★★ Brian Towner

I had purchased the Tire and wheel protection package, usually I wouldn’t. It ended up working out as I got a nail in one of my tires. I took it to this autonation in Katy and Firas made sure I was taken care of and texted me through the process. Took about an hour as I had an appointment at 7:30. Will gladly come back if I have any | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Idel Borrego Garcés

Buen trato y muy satisfecho ?? | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Maricela Valdez

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7/29/2025 12:00:00 AM | Google

★★★★★ LANNBEE

Only place I have my jeep Worked on. Honest, good work. Thank you Derrick! | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Tony Moore

Very good service. My service advisor, Firas, is top notch. Always keeping me informed of my repairs and service options. Car shuttle driver is really kind and thoughtful. | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Diego

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7/29/2025 12:00:00 AM | Google

★★★★★ Carlota Casiano

Service writer Devante was very nice and very helpful he helped me with my walker unloading and loading it made me feel safe and comfortable very friendly and detailed I appreciate the service I recieved | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Alex Flores

Lorenzo was very helpful and gave me a great time frame as to when I would get my vehicle back. Everything was quick and easy. | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Diana Molina

I just wanted to express how completely frustrating my experience has been with Auto Nation, hopefully I can save someone from the stress I have been put through. I was excited with my purchase of my new vehicle back in May 2025, I was told from the sales guy I had 5 days to tryout the vehicle in the case I changed my mind. Sure eno | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Bridget Jones

Very professional they answer all my questions and offered different solutions | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Marc Spearman

Korey was great and I appreciate his efforts in getting the what was needed to complete the repairs on my truck from start to finish very professional. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Maribel Castillo

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7/26/2025 12:00:00 AM | Google

★★★★★ Jerry Murray

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7/26/2025 12:00:00 AM | Google

★★★★★ Frizzelll Sutherlin

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7/26/2025 12:00:00 AM | Google

★★★★★ Josh Reyes

First time shopping with Autonation of Katy and they didn’t disappoint. Friendly staff and very knowledgeable. Process was so smooth and streamlined with efficiency. Left confident knowing the purchase I made was a great decision | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Megan Davis

Fast service excellent customer service | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Johnny Alaniz

This dealership has always taken great care of my vehicle. I drive out of my way to get my vehicle serviced at Katy Autonation | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Josh Flynn

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7/26/2025 12:00:00 AM | Google

★★★★★ Lashowntay Gaskins

One of the best services I have gotten when getting a car ! Eric helped me with all my questions and the process was really fast . | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Rhonda Burns

This was my first time at AutoNation Jeep. Lorenzo was very professional and kept me informed me about what I needed to know about my Jeep. | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ firefightererj

I had an issue with my fairly new truck that i assumed was clear coat peeling off. Turned out that wasnt the issue , but the body shop guys took the truck back and cleaned and polished the affected area . It looks brand new. | Read Full Review

7/24/2025 12:00:00 AM | DealerRater

★★★★★ David Flores

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7/23/2025 12:00:00 AM | Google

★★★★★ Mike Ramirez

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7/23/2025 12:00:00 AM | Google

★★★★★ solo futbol

Diego my sales guy was great, made everything smooth, quick and easy. He was patient and honest in the whole process. I really appreciate him. I don’t do 5 stars because in finance they always want to take advantage of you with crazy prices | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Eric James

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7/22/2025 12:00:00 AM | Google

★★★★★ amy b

Arrived at my appointment time! Everything went smooth and in a timely manner! My service advisor Firas was also very helpful! | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Steve Guy

Russell and the team were fantastic. Great work on the truck. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Eric Pete

I was thinking about trading my 2022 Ram so I went to look around and bumped into Salesman O-Turner and we chopped it up into what I was looking for in my next Ram and color was a factor but I end up getting the Hydro Pearl Blue. So after we test drove an he showed me the features and amenities. So after we figured out what I wanted | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Mateen Shah

Amazing service Firas is the best | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Jack Atkins

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7/22/2025 12:00:00 AM | Google

★★★★★ Ed F

Easy buying experience. Including the dreaded finance signing | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ rahmatu mansaray

Mark Sabalburo is awesome! He was great when I got my jeep and has been a source of information and support ever since. He has consistently gone above and beyond to help! | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Cassandra Istre

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7/19/2025 12:00:00 AM | Google

★★★★★ Samuel "Todd" Law

Outstanding work and efficiency. Anthony did a fantastic job. | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Clayton Chambless

Fantastic team, easy to work with! Thanks Mark for working with us. Will do business with again! | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Daniele Guidotti

Great ?? | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Eddie Lowen

AutoNation of Katy (Chrysler, Jeep, Dodge, Ram dealership) was a timely, helpful, and overall positive experience. I will recommend them. | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Kemberly Cortez

Visiting a dealership can be pretty intimidating, but that wasn’t the case for me. As soon as I pulled into the lot, a young gentleman named Mark S greeted me with a warm smile. He took the time to walk me through the different car options, all without making me feel pressured in any way. Mark was friendly, energetic, and genuinely | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Candice Harrell

A Nightmare from the Start – Deeply Disappointed in AutoNation Chrysler Dodge Jeep Ram Katy I purchased a 2025 Jeep Grand Cherokee Laredo X from AutoNation Chrysler Dodge Jeep Ram Katy on April 9, 2025 — and unfortunately, the experience has been frustrating and disappointing from the very beginning. I originally intended to purcha | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ adam.gragg

Korey in the service dept was exceptional! Highly recommend working with him. He was on top of it. Communication was on point! | Read Full Review

7/17/2025 12:00:00 AM | DealerRater

★★★★★ gary b

Eric was very professional and attentive to my desires for my new suv and Mr. Manning was very professional and arranged my financing better than what I expected. All in all suffice it to say I was very impressed with your team and now I will be definitely be a ongoing customer. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Nikia

Customers was great and the process was quick. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Javier Alberto Maradiaga

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7/15/2025 12:00:00 AM | Google

★★★★★ Robert Mohr

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7/15/2025 12:00:00 AM | Google

★★★★★ Sumobaby

I was able to buy my dream used Chevrolet suburban 2015 from sales Mark Sabalburo And got it financed with a nice down payment through the awesome finance manager named Exavior Manning. Mark gave excellent VIP service. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Taz Angel

Above and beyond service! Suspiciously, my check engine light has come on. The truck is 7 mos old.. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ William Vasquez

Very professional I like the way they take care of my jeep gladiator | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Roberto Macias

This was our 3or 4 car dealership we visited and we were happy and blessed to have encounter such great people like Eric Aguilar sales and geraldo finance dept. They are honest and genuine in the manner in which they attend and speak to customers. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Ross Clark

Lorenzo worked me into the day's schedule without an issue and helped me set up a warranty claim and loaner vehicle ASAP. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Savanah Soto

It was a nice experience very nice | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Edwin Kuruvila

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7/13/2025 12:00:00 AM | Google

★★★★★ Dianna Reed

Went in to get license plate brackets. Met with smile and great customer service. Everything explained, part ordered and notified when part arrived. A few days later, bracket installed. No wait. No worry. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Schneider Carrillo

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7/11/2025 12:00:00 AM | Google

★★★★★ Savanah Soto

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7/11/2025 12:00:00 AM | Google

★★★★★ Esther Dominguez

Muy buena atención lo recomiendo al 100% | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Crystal Ochoa

Anthony at autonation was wonderful! He kept me updated on the status of my Jeep and was very attentive. | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Alfonso Quaglia

Satisfecho por el trato y el trabajo hecho a la camioneta . Los muchachos muy preparados y muy educados en cuanto a la comunicación. Se realizaron todas las tareas de mantenimiento mas dos actividades de “Recall” como la actualización del software y piezas de la suspensión. El único detalle es que me dijeron que duraría mas o menos d | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Taz Angel

Above and beyond service! | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Alyssa Reyes

Mark did a fantastic job with communicating and helping me close on a car! His helpfulness and charismatic personality made the whole process super easy and comfortable! I definitely recommend asking for mark when looking for a new car! | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Francisco Jauregui

Everything was absolutely perfect. Derrick, the person who assisted me, was exceptionally kind, attentive, and professional. He made the entire experience smooth and enjoyable, going above and beyond to ensure I felt supported. I truly appreciated his patience and positive attitude—thank you for the outstanding service! | Read Full Review

7/10/2025 12:00:00 AM | DealerRater

★★★★★ dardo saavedra

Sales Associate O Darius Turner very knowledgeable , He worked hard to help me and get what I needed, I was very happy with my new Ram! Thanksss so much! | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Larry H

Great service as always. | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Wikki Navarro

All was Great! Speedy and efficient! | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Crystal Simon

Very poor Customer Service!!!! I took my car in for service. After back and forth about my “ Warranty” my husband was told we would not have to pay for a new battery. Went and picked up my car three days later I receive a phone call telling me I’m going to be charged for the battery. When I called and spoke to a supervisor Sally Vaug | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Dorothy Gutierrez

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7/7/2025 12:00:00 AM | Google

★★★★★ Juan Carlos Delgado

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7/7/2025 12:00:00 AM | Google

★★★★★ Khaled Barake

Work was good, everyone is nice… but almost 3 hours for an oil change that i had an appointment for is BS, plus it’s not cheap at all! | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ Sergio Martos

Hola buenas tardes. Mi experiencia fue un desastre. Dure más de 4 horas. Si hice la compra de una tacoma 2023. No ofrecen nada ni agua. Si uno no lo pide. | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ Matt Maglothin

Rafael helped me find the right truck and walked me seamlessly through the whole process. I came back the next day trying to get out of town and needed a bed cover and Derrick in service made it happen. Both treated me with class the whole way. | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Antonio Gonzalez

Prompt follow up and updates on the progress | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Steven McClain

Had terrible credit. Needed to get into someone quick and easy. They made the process so easy. Other dealers were unable to make it happen. As a veteran, I respect the hell out of the hard work for their prospects. | Read Full Review

7/3/2025 12:00:00 AM | Google

★★★★★ Misael Pedraza

Hassle free! | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Kirk Trascher

Sales was efficient, negotiated price was best around, Finance Manager Gerardo) was amazing! | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ J W

They did very good jobs! | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Pshycodragon

Fast and efficient. Little pricey but it's a dealership | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ mark michna

Walked in the door with Eric, salesman, 5 minutes into the visit we found what we were looking for and worked up the deal. Easiest buy I've every had on a used picked up. The truck was in Austin and Eric, picked up the truck the same evening and drove it back for us ! | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Diane Gomez

JADOR is the to go to person! He worked so hard in getting me into my beautiful vehicle. He made the process so easy and so did Tania in the finance department! I definitely recommend AUTO NATION!!!! | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ DAVID LEONARDO RODRIGUEZ PEREZ

Excelent service | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Carly Hoffpauir

They were quick and efficient. Worked with us on a deal for the car we wanted and did not give us the run around. Awesome customer service. Would definitely recommend anyone shopping for a vehicle to go there first. | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ JH G

[My Ratings] - Salesperson (Mark S.): 5 out of 5 - Overall Experience: 4 out of 5 - Finance/Contract Department: Decline to rate [Summary] Mark S., my salesperson, truly won me over and made the deal happen—I’m very satisfied with my purchase. I feel like I got a great deal (about $1.7k off MSRP). However, perhaps because of this, t | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Gomezdiane066

AUTO NATION got me into the vehicle I wanted! JADOR is awesome, he and Tania(finance manager) made the process so easy! Definitely will keep going back to them and referring everyone! | Read Full Review

6/30/2025 12:00:00 AM | DealerRater

★★★★★ Gary Rhoden

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6/30/2025 12:00:00 AM | Google

★★★★★ C2 GMZ

Great customer service and very pleased with the work done on my truck. ...keep up the great work all! | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ cicely payne

Christian was my service professional today and he was great. Will ask for him again when I return. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Jennifer Sandlin

Everything went fine with my appointment for my 2022 Durango. I was kept informed about everything that needed to be done. I'm am truly satisfied with my service today. | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ Justin Cassell

Terrific experience! | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ Hector Ivan Ricardo Contreras Hidalgo

Excellent service on my 2021 Jeep Grand Cherokee, explained everything, there wasn’t any push to commit to anything rather a real and honest technical advice. Trustworthy. | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ maria reyna

Atención rápida amable profesional y en mi idioma | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ gsinger4

The service department has kept their word everytime I have used them. Kudos to service rep Firas, easy to work w | Read Full Review

6/27/2025 12:00:00 AM | DealerRater

★★★★★ mikel_calderon

They listen in exactly what I was looking for! They made me the best offer with the best option in the market! Thank you Adam, the manager and Tania for your help and amazing attention you gave me during my purchase | Read Full Review

6/27/2025 12:00:00 AM | DealerRater

★★★★★ Ryan Patterson

Had a great Experience with Cameron Wright . Dude knows more about his product than any other salesman I know. I was shopping for a Ram 2500hd and he even took me for a ride in a jeep just to show me the engine I was buying across multiple vehicles. 10/10. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Michael Duenas

Both times that I've stopped in for service it was a warranty situation. I'm pleased to say that each time was still a great experience. I'm confident that the future service appointments for oil changes and anything else needed, will still be 5 star! Thank you for the prompt service and loaner vehicle! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Maria Martinez

John-is very helpful and everything went smoothly. They provided me with a ride back home when I needed one. Thank you | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Olga VALVERDE

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6/26/2025 12:00:00 AM | Google

★★★★★ Jose Soto

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6/26/2025 12:00:00 AM | Google

★★★★★ Rafael Graterol

Great experience | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Rick Martnez

Korey the service advisor was awesome! Great job and thanks for keeping me updated. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Frank Binns

Luis took excellent care of me and my Ram eco diesel 1500. Very quick with getting info and moving truck to service area. Explained all that was done and sent me on my way. Thanks | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Cris Valverde

Best experience we have ever had. We will always buy their vehicles and definetely Recommend them for vehicles. So far our family has purchased 4 vehicles in a 2 day period and 2 more coming. | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Mikel Calderon

Excellent attention from everyone and over all the price tag shown on the internet was the one they gave me! I felt great with all the team and my seller Adam was the best since he gave me a better option for the price tag I was looking for! I must say I am just going to buy all my vehicles from this place going forward!!! | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Kimberly Thomas

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6/24/2025 12:00:00 AM | Google

★★★★★ Roxana Lopez

Verdaderamente para mí no se merecen ni una estrella, no pierdan su tiempo y su dinero en ir a este Dyler a comprar carro hace un mes compré con ellos una RAM 1500 del 2017 la cual el día que la recogimos yo y mi esposo nos pareció muy extraño un golpe que se le sentía como en la transmisión y rápidamente lo informamos y nos dijeron | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Glenn Zubler

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6/23/2025 12:00:00 AM | Google

★★★★★ Kaitlynn Kerrigan

Russell was wonderful. Communicated the whole time with me. He was very polite and had great customer service. He went above and beyond since I was without all of my cars that day and he knew how badly I needed it back. Great employee Really liked this location (service department) | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Kimberly Sanchez

Excellent customer service. Quick and efficient- Luis is a great service agent | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Branden Schultz

It was the easiest best car buying experience yet. We did not feel pressured our sales guy Edgar was great he worked to get us the best deal he was honest. We went in with a pre approval and they got us a better deal with extended warranty and gap.Our finance manager was great as well laughed and joked about stuff. She was up front | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Joe Ramos

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6/23/2025 12:00:00 AM | Google

★★★★★ Michael Middleton

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6/23/2025 12:00:00 AM | Google

★★★★★ Tomy Urquiza

If you need help, go to John. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Michael Gonzales

Best dealership ever ! Recommend getting your service done with them, very fast and quality work | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Alejandro Rodriguez

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6/21/2025 12:00:00 AM | Google

★★★★★ Tim Thomas

Christian was a pleasure to work with.got us in on time. Oil change and battery replacement. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ jesse Vasquez

My sales guy in my finance guy went out of the way to give me a brand new vehicle. They worked on my deal for a day and a half they kicked ass Super thank you to Odarius. I'll be back in a few years to buy a new truck from him again | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ William Harrison

Service department and Derrick were thorough, professional and quick to resolve the issues with my vehicle. Definitely will be a returning customer. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Juan Gonzalez

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6/21/2025 12:00:00 AM | Google

★★★★★ Maximo Martinez

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6/21/2025 12:00:00 AM | Google

★★★★★ Robert Manning

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6/21/2025 12:00:00 AM | Google

★★★★★ Arnel Fonseca

Fui y compré una RAM 1500 y nunca me inmajine que un diler tan grande , fueran tan pocos profesionales , desde el primer día les dije q la camioneta hacía un golpe cuando uno paraba y me digeron que eso Hera normal , pero que la probara y si seguía que la llevara a servicio y la revisarían , pues si la lleve y resulta q tenía las mon | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ ray torres

Great experience .. was in and out with out any issues. Advisor was knowledgeable and very responsive . | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Mekele Brown

See Korey in the service department, he is awesome!!!???? | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ B

Tania made my purchase smooth, Jimmy squared me away with maintenance issues then Friads made all the work clear that was done. 5 star work, thanks everyone. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Amber Fleming

Anthony did a great job keeping me informed while my Dodge Durango was in service. Through all the hiccups he got me back on the road! Thank you, Anthony! | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ joaquin finol

Quiero darle las gracias a Diego Guerrero y a Gerardo por toda su ayuda durante el proceso. Desde el primer momento fueron súper atentos, pacientes con todas mis preguntas, y me guiaron con confianza y honestidad. Se tomaron el tiempo de explicarme todo paso a paso y lograron que la compra fuera fácil y sin estrés. Se nota cuando alg | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Jimmy Turner III

Had a great experience dealing with Anthony and AutoNation. Much quicker than originally quoted, with much appreciated photo and video updates from the service team. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Jennifer Striba fajardo

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6/18/2025 12:00:00 AM | Google

★★★★★ Scott

Mr. Firas was an awesome representative for AutoNation Chrysler Dodge Jeep. His attention to detail and keeping me informed was stellar. Thank you. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Savita Bell

Derrick was extremely helpful and assisted with warranty to repair my vehicle. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Jak Buckley

Avoid this dealership at all costs. Called to verify the dodge hornet was still in stock, drove an hour to test drive it only to be told they can't sell it as there's a recall. They will lie to you just to get you to show up. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Jason Stelly

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6/14/2025 12:00:00 AM | Google

★★★★★ Covworld

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6/13/2025 12:00:00 AM | Google

★★★★★ Sybil Prier

Best experience ever and had the world’s greatest salesman ever in Omar!! Went in customers came out feeling like family! Omar took his time listened and was open and honest about the whole process at ALL times. Please go and see him if you’re looking for a salesman with integrity, compassion and knowledgeable about the industry he’s | Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ Juan Scialom

Good service experience Firas is a good advisor! | Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ Ezell Seals

Louie was an excellent advisor. He always kept me in the loop of what was going on, even though the warranty company declined the repair, he handled it very professionally. | Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ matthew nuss

Great job and communication throughout! Super service by Corey! | Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ Anthony Sanchez

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6/11/2025 12:00:00 AM | Google

★★★★★ Melvin Mejia

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6/11/2025 12:00:00 AM | Google

★★★★★ Marvin Shoulders

Derrick my service advisor always pleasant to work with and very trustworthy. | Read Full Review

6/11/2025 12:00:00 AM | Google

★★★★★ p k.v.r

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6/11/2025 12:00:00 AM | Google

★★★★★ alvin f

***DO NOT BUY A CAR HERE***My wife and I bought a 2022 Jeep Grand Cherokee L in December 2024. Literally every month we’ve had the vehicle the Forward Collision light comes on. Every month the car has been at their shop and every month the repairs fail. She took it back today for the same reason and they’re charging us $100 for a pro | Read Full Review

6/11/2025 12:00:00 AM | Google

★★★★★ William Clark

Wanted to charge $260 for a diagnostic that they said would take 3-5 days, at an appointment I waited 4 days for. Definitely willing to charge you an “f you price” if they don’t feel like dealing with your work. Christian Bros actually solved the a/c issue day of for around the same amount. Did not expect this level of bad when peopl | Read Full Review

6/11/2025 12:00:00 AM | Google

★★★★★ Patrick

They were very prompt and responsive. They kept me informed regarding the progress of the work. I recommend. | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ Jonathan Dabera

Very friendly people with honest service and fair prices, would recommend to anyone needing a vehicle. | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ Michael

Xavier was very rushed to get out. So, I did not get a good feeling of the thoroughness of the finance process. Felt as though it left room for error or oversight. When I got home and popped the hood, the engine was filthy. Had to take an hour of my time to clean it appropriately. Yet to receive anything from Ram regarding applicatio | Read Full Review

6/9/2025 12:00:00 AM | DealerRater

★★★★★ Sharon Spurrier

Firas was a wonderful serviceman who was informative and helpful. | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Yaquelin Toledano

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6/8/2025 12:00:00 AM | Google

★★★★★ John Leuschen

Unprofessional sales team. To lazy to walk outside and just want to wait until you walk inside. | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Zhaogao Luan

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6/7/2025 12:00:00 AM | Google

★★★★★ Lisbetty Pereira

Great service, fast and excellent. They washed my Jeep. Very Good customer service | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Brooke Madden

Great service. Louie is awesome. Loved the video I hit from Christian the technician | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Andrew Tolentino

Great people and good service. | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Christian paz

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6/5/2025 12:00:00 AM | Google

★★★★★ Cyndy Flory

Your team caught a problem in the alignment that I wasn't aware of and fixed it under warranty. People ask why I keep bringing my car back to Dodge "It's so much more expensive" But I tell them- because Dodge does it right and fixes everything. About a year after we bought the car, an idiot tried to run a red light through me. I was | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Kenny Burkhalter

Very good experience with Brandon. Answered all my questions and love my new used car! | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ marlon doyle

Good customer service! My service agent kept me updated on findings and repairs. Top notch service advisors! | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Reinaldo Zayas

Thanks Mark for your service and amability. I will recommend you and Auto Nation to my friends. | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Clayton Smith

Santiago was great very knowledgeable about the vehicles and trim levels I was looking for! Thank you! | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Maddy

I’m really disappointed in the service team. I paid a good amount for a repair, only to find out the part wasn’t even properly tightened. It’s frustrating to think I’d probably be charged again for something that should’ve been done right the first time. I love my Dodge, but the upkeep and the unreliable service make me rethink stick | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ Glen Beaubouef

Service was great. Took me in without an appointment and had be out before we estimated. John was very helpful. You guys get a 10 in my book. Will be coming back. Thanks again! | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Blaine Fallis

I enjoy bringing my car here for maintenance. Good coffee provided, and check this 600 hp Dodge Charger Daytona! About 75k but it looks sweet and is an EV. Meanwhile I’m doing routine maintenance on my car and if I said yes to all 3 things I got a 10% discount. I’ll take it. Great convenient location here too on I-10 near Mason. | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Schneider Gonzalez

Son excelentes y muy profesionales en su trabajo son las personas ideales para hacer tratos | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ glenda salmeron

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6/1/2025 12:00:00 AM | Google

★★★★★ Marivel del Carmen Conchin Cadenas

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5/31/2025 12:00:00 AM | Google

★★★★★ Maddison Vilas

I haven’t even purchased a car YET and I’m actually blown away by the customer service. Odarius was SO eager to help me and not in a cringe desperate kind of way but more of a hustler who cares. I literally came in an hour before they closed and he still did not hesitate to help or try to rush me. He mentioned he was planning to go f | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Tanya Acosta

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5/31/2025 12:00:00 AM | Google

★★★★★ Allen Wang

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5/30/2025 12:00:00 AM | Google

★★★★★ Shawn Bashaw

The best customer service I have received from a dealership! Excellent communication and service! | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ ktrgilbert

I’ve had an outstanding experience with the team at AutoNation CDJR of Katy—not just once, but twice! From my first purchase, where Joe E. and the sales and finance teams worked diligently to get me approved for my dream car in under two hours, to my second seamless transaction, they’ve consistently delivered top-tier service. Their | Read Full Review

5/30/2025 12:00:00 AM | DealerRater

★★★★★ Diana Molina

Just purchased a vehicle these past Saturday, just yesterday my car stopped working the dealership offered no help I had to pay out of pocket $230 for the car to be towed back to them. The manager has not called me back , I keep calling but not getting any help. Be aware. | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Paula Davis-Journet

Very professional technicians. Very detailed assessment of car problem. I didn’t have an appointment but Anthony checked to see if parts were in stock a then informed me that it would be a couple of hours . Car was repaired in records time. | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Lance Jack

Korey the service advisor was great, he went over & beyond to accommodate me. And service pricing was hands down less than the competitors. | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Bona1 scott

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5/29/2025 12:00:00 AM | Google

★★★★★ Luis Manuel Garcia

The worst experience you can have in your life you will have if you buy a car in this place, I bought a 2020 Dodge Challenger and on the fourth day the engine broke after walking around 50 miles and I went and took it to the workshop and the only thing they have done is deceive me as if I were a child, the car has been in this place | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Adam Rose

If you like paying money not to have your car fixed, I recommend bringing your Jeep here. My wife and I have a 2022 Jeep Wagoneer that is shutting down at random and outside of charging us $503 for service and a rental, they did nothing to resolve the issue. We are still left with an unsafe family vehicle that we won't dare put our 1 | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ mroz

Fast and professional service! | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Luis Casas

I took my car for service for the 1st time yesterday and their service was excellent. | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Francisco Diaz

Edgar excellent sales person and hector and finance department very helpful thanks guys | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Matthew Volney

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5/28/2025 12:00:00 AM | Google

★★★★★ farley gaudin

Derrick is the very best service advisor!!! | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Kyle Miller

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5/28/2025 12:00:00 AM | Google

★★★★★ steve bressler

I am very pleased with my recent services at AutoNation Jeep in Katy Texas. Jeep took care of my warranty corrosion issues and made it very easy. I was ready for a fight as others had explained in some Jeep forums they experienced at other dealers. Nate Romo took care of all of my concerns and made my Jeep right again. I am very Hap | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Andrew P

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5/26/2025 12:00:00 AM | Google

★★★★★ Isa Rod

If this place has a rating of less than one star it would be for them. I do not recommend this place at all. Terrible service. My husband bought a Dodge Challenger that only lasted 4 days and according to all the guarantees available, he paid 10 thousand dollars in cash and immediately took the car to the dealer. According to them, t | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Tabatha Cooper

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5/25/2025 12:00:00 AM | Google

★★★★★ Alaa Ameen

“Don’t go to them and waste your time. I bought a brand new 2025 Ram 2500, and after just one month, it had a problem with the DEF system. I took it to their service department, and it stayed there for 38 days. After that, they told me it couldn’t be repaired and offered to buy it back from me at the same price I paid. When I went to | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Tetiana Alonso

Anthony and this AutoNation team consistently communicated with me what was going on with my vehicle and what the next steps were. It was truly the best service experience I’ve ever had. They get a 10/10 | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ MaciekTx M

Very good service , right on time (needs appointment) . Diego was my service advisor, explained services needed , he added recall which was due to. Car (Pacifica)returned cleaned in and out . Highly recommend this dealership for service . | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Edgar Vega

Best dealership in all Houston !! They do not cut around corners what ever you need they will take care of you like family !! Most importantly ask for JOHN in the service area | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Penny Castrillon

Excellent fast service! Diego is very professional and was so helpful thank you to the entire team you all are great!! | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ jean carlo yanez cordova

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5/24/2025 12:00:00 AM | Google

★★★★★ Mario Falcone 91

Friendly staff | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Kristina Lopez

Luis at Chrysler, Dodge took great care of my vehicle while it was being serviced. I scheduled my appointment and it was done same day!!! Fast repairs and even had my car washed for me. Best customer service I’ve experienced at this location. Than you everything!!! | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Kenneth Senegal

Firas was excellent! Great customer service! | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Corrie Ruiz

The BEST car shopping experience! O'Darius was knowledgeable, straight forward, focused on what I wanted, and made it happen. In and out within 2 hours! I would definitely recommend this location to anyone looking to buy their next vehicle! | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ jaime caballero

Louie in the service department was outstanding. He did an amazing job, I will only ask for him from now on | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Jose Navarro

Great service | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ arun jothilingam

Very good experience , they were prompt and professional , firas was very good | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Justin Anderson

| Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Gary Wysong

Service advisor was very professional. | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Brett Montier

| Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Mike Reinertsen

Went in for an oil change and had excellent service, Luis was fantastic. | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Arturo Garcia Sr.

Our salesman was very attentive to our needs. The service department works like a well oiled machine. The service was great. | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Luis Guillermo Boscan Sanchez

Excelente atención | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Shery Nabil

| Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Su Reh

They do Oil change quick | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ Fabulous Felicia

Firas is a great person to work with! I’ve had him a few times as, a service advisor. Each time he has given excellent customer service, he explains everything in complete detail (even if the same questions are asked several times) lol I highly recommend him and this place for any of your needs! | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ Ashley Steinhauser

Corey is the best technician and I will only take my Jeep wherever he is working! Been a great experience at AutoNation CJDR | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ roberto buckeridge

Great service provided, fixed my radio issue on my RAM in a timely manner. All the guys in the service department had a great attitude! | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Robert Ybarra

Good coffee and good service | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Jason Beeson

This place is trash!!!! If I were you I would not EVER take your vehicle here. They will have it for weeks, never answer or return a phone call. Then when you pick it up you’ll have to take it right back. Worst Dodge dealer service in the city!!!!! | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Jan H

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5/17/2025 12:00:00 AM | Google

★★★★★ Dragon22565

Last night a team member wearing a red collared shirt with your company name and logo embroidered on it attempted to hurt not only my dog, but myself on our 4th floor apartment elevator at 9PM. As we were getting into the elevator directly after him, he keep pushing the close button resulting in the door hitting me on my arm while pr | Read Full Review

5/17/2025 12:00:00 AM | Google

★★★★★ Charles Weidig

Firas Al Samaree was my Advisor for a normal maintenance visit and was outstanding. I will not hesitate to use AutoNation for my next service need and use Firas as my Advisor. A 5 star organization start to finish: from being greeted on a very busy day all the way to completion of service. He showed me where the tire tread was wo | Read Full Review

5/16/2025 12:00:00 AM | Google

★★★★★ Ted Muller

Terrific experience. Both the store and the folks were excellent. | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Darwin Samayoa

| Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Precious Hannah

I am never disappointed whenever I take my truck to AutoNation. When you make your appointment to get your car service there is no wait time, they will check you in and take your car right away. My car was washed when I came to pick it up. Thanks Derick who work in the service area as well to those who have been serving my truck. ??? | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Dalawr Chalabi

I recently brought my Jeep in for service and had a great experience. The team was professional, efficient, and transparent throughout the process. A special shoutout to Firas, who was a tremendous help—he kept me updated every step of the way and made sure all my concerns were addressed. His friendly attitude and attention to detail | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Briante Smith

Very great customer service skills. Was very helpful and made sure to answer any questions or concerns I might have had. Thank you for all your help! | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Laura Midkiff

I want to mention that I left my car with AutoNation Dodge for a recall last Friday May 9th and they kept it there while I went out of town and had my parts that was needed overnighted from Dallas and my car was ready when I flew back in today, Thursday, May 15th And the guy that helped me out through the whole time was Lorenzo thank | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Elizabeth Chandler

I have mix feelings on this dealership. Our salesperson was good, I just would have preferred that she not hover around while we were discussing our financial business with thr Finance Dept. They tried not to give us the shade needed in the back of the SUV, using the standard statement it didn't come with the vehicle. The proces | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ eddie.luza1

Korey in the device department was awesome. The technician that tore down my motor threw all the parts in the back of my truck. Not in boxes just in the back of my truck with oil everywhere. Their service manager Sally hung up on me when I called her about how unprofessional they left my truck. | Read Full Review

5/15/2025 12:00:00 AM | DealerRater

★★★★★ Toni Taylor

| Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Lynn King

My service contact Firas did a good job. He was friendly, knowledgeable, and professional. He fixed my car and washed it. Reasonable price. | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Henderson Austin

Really great service they kept me updated on repairs and it was done in a timely matter | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Belkis González

La atención fue muy cordial , me explicaron con detalles todo lo que necesitaba y lo que tenían que hacer con mi jeep . Fue un 10 de 10 | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Jesus Herrera

Great services from Diego N | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Melody Chew

Fantastic experience from sales to finance. They told us the price and got us the deal and financing we could live with. It was a nice change from the normal numbers gane thar other dealerships put you through. Will def use them again. | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ c j

I would say look at another autonation dealership but after 2 bad experiences from this dealership and another autonation dealership I can't recommend the company period. With no replys to emails or call backs or transparency about the vehicle they sale i could never point anyone i know towards an autonation dealership anymore. | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ David Rodriguez

Great service. Super friendly. My service advisor, Brenden was very helpful. | Read Full Review

5/12/2025 12:00:00 AM | Google

★★★★★ Berbelis Arrieta m

Excelente atención al cliente y no demora la espera si los recomiendo ?? | Read Full Review

5/12/2025 12:00:00 AM | Google

★★★★★ Christina Nelson

Well all seem well after picking up my Jeep last Friday. Check engine light was not on anymore. Here we are on Monday and the check engine light is back on. Had all the work done that was supposed to correct the issue which was quite a list and also not a cheap total. Not a happy customer…. | Read Full Review

5/12/2025 12:00:00 AM | Google

★★★★★ Tina Miller

I received excellent service from Devante. Very helpful and very informative. Thank you. | Read Full Review

5/11/2025 12:00:00 AM | Google

★★★★★ VINICIUS CAMPOS

All good, fast and reliable. Bought my car here, all maintenances done here, it's been 5 yrs flawless already | Read Full Review

5/11/2025 12:00:00 AM | Google

★★★★★ Bianny Moreno

I had a great experience at this dealership! They helped me with the financing process and made everything really easy. I didn’t notice that the car had three small dents after I purchased the car, but they took care of it and fixed everything the same day. Carlos Osechas speaks Spanish and will help you with everything you need. Tha | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Ryver MeShalle

Service crew did an Amazing job! Devante, the service advisor was very courteous and professional! Awesome service! | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Shado butler-johnson

KOREY AND IS HIS TEAM IS ALWAYS TAKING CARE OF ME AND MY GIRL(car)?? | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Arnold Townsend

Everything was clear. Was need Was clear. Cost was itemized. Work was done in a timely manner. | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Gilbert DLG

I want to take a moment to recognize Brendan for delivering truly world-class service during my recent visit for an oil change and tire rotation. From the moment I arrived, he greeted me with professionalism and courtesy, listened attentively to my concerns, and handled everything quickly and efficiently. It’s rare to see this level | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Art Trevino

Great service by Louis! | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Alan Biczak

This most recent experience was excellent. I emailed everything Tuesday night, sent over application and paystubs, got me a confirmed approval in about an hour., and gave me my numbers. The only thing I didn’t like was 60 months and needed it extended out which was hard due to I have 3 open car loans. I work nights so when I showed | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Leticia F.

Great and quick customer service | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Marijo.150494 Alvarado

Excellent customer service! If you are looking to buy a car, sell or trade look for Carlos! He made everything smooth and easy for us! | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ B Valle

Definitely was way better than the last time I was here a few months back! I believe he’s name was Devante great customer service thank you! | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Charles Van Orden

| Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Jay Wesley

I had an appointment scheduled for my state emissions test. I was originally calling to cancel it but they told me their machine for it isn't working anyway and to try back in a week. So why wasn't I notified that they wouldn't be able to do it? I was very clear when scheduling the appointment. The fact that they were just gonna let | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Ain Roseman

Such a great experience!! Fernando is such a great person to work with and very nice and friendly. I believe Alex in finance is also very nice, very personable. They made the car buying experience what it should be for someone purchasing a vehicle!! Great service all around!! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ derian torres

Odarius helped me alot good customer service | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Chris Lack

Service was friendly and attentive making sure the buying experience was low stress | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Joe De Almeida

Great service!!! And Fast!!! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Krista Babers

My husband made a deal over the phone for a truck. He drove to the dealership to complete the paperwork and the dealer increased the price upon is arrival. They were rude and wasted our time. | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Gary Singer

Everything I asked was taken care of, and the service advisor was very knowledgeable. Thank you Firas Alsamaree | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Diego Rivera

Easiest way to buy a car, not changing this dealer ever | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Damian Soto

Service was 10/10 I would recommend | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Brittany Renee

| Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Ronald Rajeh

Came in April 2025 with my brand new 2024 Jeep Wagoneer that I bought from auto nation to get them to check why my front collision sensor is on. I have the platinum warranty that I paid over $5000 for. They ran it through warranty and said it was covered. They also told me I can get a free rental. Once I left, they called me a few ho | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ andy.babineaux

Santiago was our salesman and was great. We did not pressure us and let us choose the vehicle took us all over dealership to view them. Also he took me to parts and service which was great even though we live out of state. The dealership inventory was large which made our decision to buy there yes we definitely will buy here again pr | Read Full Review

4/30/2025 12:00:00 AM | DealerRater

★★★★★ Allenworthamjr

The only thing i can say about this dealership is STEER CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they specifically caused, and some they didn't. The 2020 Ram 1500 Laramie Longhorn 4x4 I have is busted from the jump. 52K miles both exhaus | Read Full Review

4/30/2025 12:00:00 AM | DealerRater

★★★★★ jay wheeler

| Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Shenay Knott

Whenever I bring my Jeep into the dealership for service Derrick always provides excellent service!! | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Jose Vides

Great service, they were able to help us with our vehicle issue to our complete satisfaction | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ AMEER H

| Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Charles Babineaux

Salesperson was Santiago and he was a very good salesman didn’t pressure us at all and paid attention to us | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Cynthia RAMIREZ

I always get excellent customer service | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Allen Wortham

The only thing i can say about this dealership is STEER CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they specifically caused, and some they didn't. The 2020 Ram 1500 Laramie Longhorn 4x4 I have is busted from the jump. 52K miles both exhau | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ yoan viltres laguna

Muy buena atención por parte de todos hasta ahora todo súper bien. Los recomiendo mucho | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ G Yeary

I waited to see how the follow up was for 2nd key fob and windshield replacement. I had an appointment this morning 4/28 to get new key fob. Sallie the service manager said it would take up to 2 hours. Surprise it was done in a little over 30 minutes. I was notified it was done and she surprised me that the windshield company was | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Angela Perkins

My mother and I, had a pleasant experience working with Cameron, Chris and Santiago. They were helpful during our visit and purchasing process. Thank you very much. | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ McCall Parrish

I had a very good purchasing experience here. Santiago in sales was very helpful and knowledgeable about the truck I ended up purchasing. Xavier in financing was very patient with my questions and made finalizing the purchase easy. Very accommodating all around! | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Rafael Moreira

| Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Nelson Badillo

Service advisor Firas was attentive, courteous and knowledgeable providing a prompt service.to my short visit. | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Andrew Guzman

Lorenzo handled my Oil Change and was very helpful and great. He had amazing customer service and was attentive at anything said to him. Would recommend Lorenzo | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Gabrielle Lewartowska

| Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ troy teer

Cameron was great | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ J B

| Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Rami Albadri

Very nice service! | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ josue zarate

Great customer service and great overall experience with getting my truck fixed. Prompt responses and took 100% care of my vehicle. | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ James Mckay

Great customer service! | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Bert Savage

| Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Jason Scott

The majority of the staff at Auto Nation CDJR Katy, were friendly and accommodating. A huge thank you to, Xavier in finance who was the main one, who made my longtime dream of owning a Land Rover Range Rover a reality. Xavier's professionalism and caring approach to my challenging situation, was one that took patience and knowledge o | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Rene Bryan

AutoNation makes getting my Gladiator serviced so easy. I especially like make the appointment online and getting frequent text updates. | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Jammie Martin

Great experience. Firas was very helpful. Best service guy ever!! | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ william dengering

Been to a lot of service centers. This one was by far the best In-N-Out in a timely manner was updated on everything that was going on. Great experience will be back. | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ Mark Hobart

Service was good...a longer wait than expected. | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ TOBY RHODES

| Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Ron Brown

Dealership took care of my vehicle in a timely manner n with professionalism and I am very happy with the results | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Will Ditton

I had a great sales experience buying my 2025 jeep wrangler with Mark Sabalburo. He wasn’t pushy about the sale and was really accommodating. Got a good trade in offer and sales price on the new Jeep. Was in and out of there in like 2 hours. Great experience and the family loves the new jeep | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Donald Leach

Wonderful experience purchasing my new Ram truck. All the staff, from my sales associate (Arden Abazi) to the manager to finance, walked me through the process without pressure. I felt the deal struck was very fair and reasonable on what I consider to be the best truck on the road today - and I made sure to test them all (as a fami | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Fletcher Love

The service representatives were helpful and accommodating. My vehicle was returned in a timely manner. | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Chris Sewell

| Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ Lisa Lampton

First time taking my truck to this dealership - my husband and I were very appreciative that the tech who helped us didn't try to upsell us or push us into unnecessary services. Will definitely return the next time I need work done!! | Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ Sharla Markiewicz

Derek always takes good care of my car concerns Derrick is exceptional! | Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ Yamillka Garcia

El servicio fue exelente muy profecionales y muy rapido. Lo recomiendo 100%. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Christina Hatten

Had the best buying experience! The sales manager, Diego and salesman Eric were so polite and helpful. They got me into the vehicle I wanted with zero stress. Would recommend them to anyone! | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Martin Ryan

Recently purchased a used car and it was very easy. Edgar was great | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Sayda Miranda

| Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Paul Griffin

Brandon Morris at AutoNation CDJR was outstanding! He was patient, knowledgeable, and made the entire car-buying process smooth and stress-free. No pressure, just honest help and great service. Highly recommend asking for Brandon if you’re looking for a new ride! | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Jaycee Clark

Just bought a brand new car last week , Brandon has been extremely helpful and patient with me. The customer service here and the environment is amazing ! | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Jah TV

My guy Brandon is an outstanding worker. Advertising all cars and reflecting trustworthy experience. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Ky Riley

Did not allow for test drives - I barely got the name of the person that was working with me and he surely didn’t ask my name. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Veronica Del Valle

It was easy to make an appointment and the service was quick and efficient. Lorenzo was very kind and guided me through the process. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Justin Marra

Got some service work done today, Devante had me in and outta there today. Love going back here. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Courtney

They took GREAT care of me at Autonation Katy! Above and beyond service experience, thank you for the attention to detail! | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ michael hull

Very easy to get my truck serviced | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Karen Polk

Great results and customer service! I am thrilled that they could find the part for my older car and it’s running smoothly. Anthony the service advisor was very helpful and kept me updated on the progress. Highly recommend! | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Remilekun

| Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Tony Visotto

Showed us a couple of options, then fixed anything we asked for prior to pickup and delivered the vehicle to our door. Great to deal with. Would buy from again. | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Manuel Quintana

The best Coustomer service in Katy, tx . | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Gregory Caponegro

Had a great truck buying experience with Carlos. He was professional and very prompt in answering my questions. People loathe going to buy a vehicle. You will not have that experience at AutoNation Katy Dodge, Jeep, Chrysler | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Dawn Satterwhite

We popped in on Saturday to take a look & left with a fantastic new Jeep Willys! Our salesman Mark made the process super quick & easy. We will definitely be recommending this location to other potential buyers! | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Braine Moreno Gamboa

Excelentes precios y muy buen servicio les recomiendo a Adam muy profesional en su trabajo | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Jose and Martha Diaz

| Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Diamond Wilson

Best car experience ever come see Brandon Hands down | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Walter

Incredibly disorganized. These people are scam artists. DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Yurisander Ribeaux

| Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ Jessi Salgado

I had a great experience yesterday Saturday, I got there super early and left early everything was a super quick process, Lameika was great! | Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ Steven Guidroz

Ask for Brenden. He will take care of you. | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Steven Guidroz

Brenden performs his job with a customer first attitude. He was able to get me in and out quickly. | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Nathan Acevedo

I had an amazing experience working with Carlos Ochoa when purchasing my 2024 Durango R/T. From the moment I walked in, Carlos was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. He took the time to answer all my questions, walked me through every detail of the Durango’s features, and made t | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Francisco Contreras

excellent maintenance team | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ adayjah

Brandon and the finance guy with last name Luong are the people u need to see if u want a great experience , lot of thirst car sales man out there but they are not money hungry or pushy just straight to the point! | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ Vanessa Zapata

Great customer service and quick! Service Advisor Luis made the visit easy. | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ Juan Viscaya

Excelente servicios. Rápido y muy amables el señor korey a pesar de hablar español hace su mayor esfuerzo para ayudarte. 10/10 | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ scyth19

| Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ L G

Enjoyed car shopping with Omar - no pressure, he showed me everything that I asked for. We had a pleasant and fun shopping experience and they treated me like royalty | Read Full Review

4/9/2025 12:00:00 AM | Google

★★★★★ Wilfredo Rodríguez

Excelente servicio y atención | Read Full Review

4/9/2025 12:00:00 AM | Google

★★★★★ Wayne Kennedy

| Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ Stephanie Daugherty

If I could give zero stars, I would. I am beyond dissatisfied with the service at this dealership. Since August, I’ve been without my Jeep for a total of 29 days — all for the same recurring issue: the battery. It was never properly resolved despite multiple visits, and the problem was only finally addressed after the vehicle compl | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ Disgruntled

Does not honor quote. Won’t cover faulty parts. Never returning to this dealership again. | Read Full Review

4/8/2025 12:00:00 AM | DealerRater

★★★★★ Kiet To

My experience here with Cameron was great. He went above and beyond for me. They actually had the vehicle that I was looking for online in stock and on the lot. Other dealerships I had went to had vehicles listed online that had been sold for over a month! Thank you, Auto Nation CDJR Katy and to Cameron for making my purchasing exper | Read Full Review

4/6/2025 12:00:00 AM | Google

★★★★★ David Huynh

My oil change was great. Service was great. My advisor John was just amazing and super professional. | Read Full Review

4/6/2025 12:00:00 AM | Google

★★★★★ Thanh Quach

I recently purchased a used 2017 Challenger Hellcat from AutoNation but found that it didn’t quite meet my expectations. I remembered AutoNation’s 5-day/250-mile return policy for used vehicles and decided to take advantage of it. I reached out to my salesperson, Adam, and when I arrived at the dealership, his supervisor Diego handle | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Eddy “Busaboi03” Garrr

If you can ask for Luis highly recommend | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Domani B

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4/4/2025 12:00:00 AM | Google

★★★★★ Ronald Chassional

Brandon was amazing from start to finish on our Purchase of a new Grand Cherokee!! | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Sebastian Logsdon

Lorenzo was great and kept me informed with everything going on and the status of my vehicle | Read Full Review

4/3/2025 12:00:00 AM | Google

★★★★★ Prolificmindset

If your looking for a dealer u can trust this is not it. I sent my 2015 ram here on dec 18 2024 because it was tapping really loud from lifters. I gave this information to the service desk. I waited for confirmation that the dealer had received my truck from the warranty company. But nobody called so I called my self to check and wa | Read Full Review

4/3/2025 12:00:00 AM | Google

★★★★★ Xaimara Guerrero

Super eficiente y rapido servicio. Supers cualquier expectativa | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Mario Gutierrez

Great service and personal attention. Really appreciate the salesman and the finance manager who helped us make my wife’s day Thank you for your attentions | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Brandon Ramirez

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4/2/2025 12:00:00 AM | Google

★★★★★ Julie Kroeger

Fair prices, no haggling. Process could still be faster. Salesman Arden Abazi stayed attentive throughout the process. Would recommend him | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Lu B

Unpleasant experience at the service department. I came by to have an oil change in my Wagoneer, and I was greeted by a white, blonde-haired service advisor with a very unwelcome attitude. By her looks, she seemed miserable, unhappy, and bitter. She turned me away right away. I'm here for the quick service department, and I'm the own | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Amilcar Chaparro

John is the man to go to, he took care of my family, real honest and accurate guy. Sometimes we lack of honesty in this type of business. Heads up John thank you so much for your help. | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Eva Flores

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4/1/2025 12:00:00 AM | Google

★★★★★ G Cooper

Brendan my service advisor did an excellent job...making sure I was taking care of...he broke everything down...and made sure...to keep me in the loop...i appreciate his professionalism and knowledge...posted by Greg cooper...on April 1 2025 | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Ross Baird

good people who care about only doing what you need | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Vincent Andrews

Mar 18 my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance, we received the hard sell on additional products. During the signing we asked to register my Armed Forces DV plates on the truck instead of a new plate and was told no problem. We did not leave with the truck that | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Mitch Warren

They did great with fixing the recall on my truck. People were super nice, everything was done in a timely manner and, so far, my truck hasn’t exploded so I’m going to call it an unqualified win. Only thing I’d like to see change a bit is the signage at the entrance for the service department. There could be a bit more clarity with h | Read Full Review

3/30/2025 12:00:00 AM | Google

★★★★★ Imran Shah

Wouldn’t recommend this dealership to my worst enemy. Aside from the helpful gentleman to take the license plate off my car the staff is unfriendly and unwilling to assist a customer with a simple print out that shows a lease vehicle is being returned. You can only give it verbally? Make it make sense. No miles logged no nothing. J | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ VA

On Feb. 18, my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance we received the hard sell on additional products. During the signing we asked to register my Armed Forces DV plate on the truck instead of a new plate and was told no problem. We did not leave with the truck th | Read Full Review

3/29/2025 12:00:00 AM | DealerRater

★★★★★ Franco Morassutti

Don't really have anything to say. Service was polite and professional, and clear and concise communication. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Né Dixon

I had a great experience with Brenden. He was attentive from start to finish and went the extra mile to make sure I was taken care of. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Devi

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3/28/2025 12:00:00 AM | Google

★★★★★ jose Nunez

I always get great customer service when I come here | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Bryan Chumchal

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3/28/2025 12:00:00 AM | Google

★★★★★ Rickey Buchanan

It’s a great Service as always but they had my car a week and no loaner car that’s ridiculous cause Ubers add up but my associate is top notch so that’s why I rested them 3 stars | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ ronald moreno

Excellent service, comfortable waiting area, real-time information about car maintenance. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Richard Bonazza

Just bought a 2025 Jeep Compass from Cameron. Great guy , great sales experience, great deal. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Steve Yarbrough

I arrived early for my appointment and the staff accommodated me very quickly and efficiently I will always take my vehicle to this location. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Christina Gonzalez

The auto nation team at Katy Jeep/Dodge/Chrysler were so helpful from the moment we looked at options to finalizing everything …I 100 percent recommend it here ! | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ terri ostwald

Very fast work and friendly caring staff. Thank you so much for taking care of my vehicle. Brendon was the best and very efficient. | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ Jinto Mathew

DO NOT BUY FROM HERE! They are rude, manipulative and dishonest. We worked out a deal pricing with the sales rep then he disappears for an hour because he had to "return the vehicles we test drove". After an hour of waiting, a finance rep comes in and then asks us to sign for a deal we did not agree to with the sales rep. The sales r | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ Anthony Rodgers

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3/23/2025 12:00:00 AM | Google

★★★★★ Marvi

100 % Customer satisfaction. Thanks. Mr. Derrick and technicians. Solve my problems 2025 Ram 1500 rebel x Battery issues. Thanks again. | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Lawrence Brown

I John was very professional and got me in and as quickly as possible. Great work | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Kranthi Sarika

Update 03/20/25: Just had another appointment with them for oil change. It was a pleasant experience. Update: Service was quick. Original: I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the c | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Kong

Service did my girl truck wrong, completely wrong. They only found one problem on the truck for causing the instrument cluster to staying on is valve body module is leaking to to the connector and failed to mention that the transmission connector was exposed. Another shop I trust have to tell me. On top her hood struts was perfectly | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Rodney Hagler

This was an interesting experience that didn’t begin well. I was having problems with my starter. I informed AutoNation of this when I scheduled the appointment. I was not informed until I arrived that it would take 3-5 business days to do a diagnostic test. It took the full 5 days to tell me it was the starter, relays, and fuse. I a | Read Full Review

3/22/2025 12:00:00 AM | Google

★★★★★ Melissa Broussard

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3/21/2025 12:00:00 AM | Google

★★★★★ Saad Albadri

Mr. Korey has an excellent customer service I really appreciate his great manners! | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Andrew Woods

Excellent service provided by Derrick Foreman - Service Advisor Scheduled service completed sooner than expected and was back on the road. I appreciate the personal attention shown to my service needs by Mr. Foreman. I will continue to state that Derrick is a credit to AutoNation CDJR - Katy. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Travis Peacock

10/10 would come back | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Juanita Bonner

| Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ Willie Scott

| Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ Marvi

100 % Customer satisfaction. Thanks. Mr. Derrick and technicians. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Sheryn Hodges

Service was efficient and helpful | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Beatriz Gonzalez

March 17 I scheduled an appointment for my ram truck for an engine light on , the person that assisted me with my issue advised me that it would take a week for the technician to check what the problem is with my vehicle, and 3 to 4 weeks to get it fixed, I said ok I just need to have a loaner truck with the same capacity to haul my | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Galton Mkorori

Your employee Anthony is one of the best.Please give that guy a raise.He gave me professional services and he was so friendly made me want to come do my services there.I for sure will return | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ William Vuturo

Great service timely and polite and no price surprises and they even washed it on the way out. | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Rodney Hagler

Thank you Brenden and Sallie for making sure my truck was fix! I appreciate you guys. | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Nick S

Staff was courteous, timely, and helpful. Derrick even caught a book keeping mistake and called me to let me know he's corrected it and I'd be getting a refund, outstanding service! | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ BreAnne Nicole

HORRIBLE CUSTOMER SERVICE! so upset because I had convinced my husband to take his Ram into this specific shop because I had never had any issues with them before. Unfortunately, they definitely showed they can't be counted on to do good service. We dropped my husband truck off over two weeks ago to get a diagnosis. They diagnosed hi | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Leonardo Saran Chagas

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3/17/2025 12:00:00 AM | Google

★★★★★ Aleksander Javier Churion Batori

Solamente donde están las camionetas más bellas y.las mejores para mi. RAM | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Paul Jefferson

| Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Carolina Dorronsoro

Great customer service, oil change and full inspection was quick and easy. | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Erik Vrålstad

Great follow-up from the handler. Can definitely recommend the dealer. | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Maria Duran

I got a great truck at a fair price. I will absolutely buy from them again and I recommend them to everyone. Thank you Adam Memeti for your sales expertise and outstanding customer service. | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ JoE LunA

The costumer service is very refreshing. The salesman who helped me at the dealership was Christopher Cabrera, who was very knowledgeable and very helpful. He had made my experience very comfortable and was able to help me with what vehicle I was interested in. | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Kranthi Sarika

Update: Service was quick. Original: I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the car for servicing and they said it’s fixed after two days. Soon as I picked the car and by the time I a | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Michael Ashworth

Once again AutoNation Chrysler Dodge Jeep RAM Katy is the absolute worst. I don’t understand how they can be this bad at their job consistently. It is actually unbelievable. I’ve taken my truck in 3 times over the last year for transmission issues. My truck was having issues shifting and the check engine light would come on. Sometime | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Yarnell McGee

Did you know that if you needed a diagnostic test/s performed on your vehicle, you have to leave it for a period of 5 - 7 days before it can be checked? In addition, it could take up to a week or more for parts to come in and your vehicle repaired before you get it back? I didn't know that this process had changed to this extent. I r | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Cindy Lopez

Took my car for an oil change and tire rotation. Lorenzo the service was amazing he truly went above and beyond. He truly cares about his customers! | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Muhammad Jawwad

Excellent customer service | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Cliff Sedtal

What an absolute waste of time!!! Deal in place get to dealership wait an hour. Then they tell me vehicle is an hour and a half out!!! Never again autonation #stealership!! Don't do it. | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Eduardo

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3/14/2025 12:00:00 AM | Google

★★★★★ Sylvia Gomez

Christian treated me really nice, he was patient and helped me find the best outcome for my truck. It didn't take too long and now everything is fixed. | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Yudit Vilarino

Los mejores de Houstom es un lugar increíble ya tengo 2 autos de ese lugar, muy buenos y el departamento Finanzas también especial | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ CJ Harris

Brenden was GREAT! He took great care of me on my visit. | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Stefon Rhodes

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3/13/2025 12:00:00 AM | Google

★★★★★ kevin hosey

They do a good job keep in contact with you.. And always be Patient. | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Dennis Pyland

Our experience was flawless from start to finish. Reached out online, Arrived at the dealership and met our sales associate Carlos. Determined the vehicle I looked at online was not the vehicle. Carlos found one 40 miles away. Negotiated a price and closed the deal. Came back next morning and vehicle was there. Verified it was what w | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Andrea Muhammad

Omg let me start off by saying it was one of my worst experiences I have ever had in my life when it came to dealing with getting my car fixed.It was just so much to were I could really write a whole book and lets just say they had my car for a month plus and there communication was terrible to were I had to keep calling and emaili | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ ASAP A

Great service, Christian T was great. This is my new dealership moving forward. | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Marcos Gonzalez

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3/12/2025 12:00:00 AM | Google

★★★★★ Karen Staron

Dealer performed work promptly and as requested. Be sure and watch the overall inspection report video they send you. They found a valid urgent safety concern (brakes). There was not a phone call to discuss it and it was listed at the bottom of 12 general “recommended maintenance” items (underneath wiper blades and air filter). K | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Koleeda Johnson

Everyone was very helpful and welcoming. Especially Joe E. I would recommend anyone to go to him you won’t be disappointed | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Toshiaki Semba

Excellent service! | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Carl Castell

Communication was key. Which Anthony possesses, it gave us great confidence. | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ Jim Brown

Had a great experience! Highly recommended. Everyone did a great job helping us get our car. | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ Salvador Santoy

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3/9/2025 12:00:00 AM | Google

★★★★★ Janice Woods

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3/8/2025 12:00:00 AM | Google

★★★★★ Virgil Harris

Yes it was my first time there and from the gate when I pulled in I was greeted by a young man name Anthony who was very helpful and informative letting me know about a recall on my car that I didn't know about so over all the service was great and I will be bringing my car back for future service | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Johnny Guevara

Service was awesome kept me informed and a short amount of time | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Nestor Martinez

Great assistance from the entire team of the AutoNation Chrysler Dodge jeep RAM katy team They always kept me informed about the status of my car service very thankful with them | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Stevenika Lafrance

It was a great experience, 10/10 very satisfied. Ask for Edgar, he’s made the experience smooth and easy. | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Cary Shanks

Quick and accommodating. Thank you for excellent handling of my needs | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Justin Wooten

Thank you for always having a great service experience. Anthony is awesome! | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Kevin Calzada

Worst Car Buying Experience – Never Shop at AutoNation! If I could give zero stars, I would. AutoNation is hands down the worst dealership I’ve ever dealt with. The sales team is pushy and dishonest, promising one thing and delivering something completely different. They tack on hidden fees, waste your time with endless paperwork, a | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Rodney Hagler

I dropped my pickup truck off for repairs to my starter on Thursday February 27, 2025, and it’s still not ready. It took 5 days just to have a diagnostic done, and for them to tell what I had already told them what was the problem. It should not take 2 weeks to fix one problem. My service advisor ignores me often, and has very little | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Linda Pritchard

Great customer service by all, pleasant experience. | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Jose Gerardo Hernandez Montiel

I recommend to anyone that is looking for a Jeep to visit Autonation first. I got the vehicle that I always wanted to buy right there. I'm happy ?? | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Wendell Brooks

My service appointment person was very helpful. Although apparently anything beyond a simple oil change requires another appointment and a multi day wait. All I wanted was my alternator checked. After being told they could not check my alternator on the same day my oil was done, I took my Jeep to Caliber and they checked the alternat | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Joe Garcia

We really appreciate Salesman Omar Tamez. He took the time to show my son vehicles and explaining everything to him he was very helpful. Even though it took a little longer than what we expected and We were still there when the dealership closed. He made sure we were taking care of really appreciate that. So if your looking for a veh | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Ivy Nguyen

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3/5/2025 12:00:00 AM | Google

★★★★★ Darius Young

The surface team was excellent! Their professionalism as well as timeliness with handling my vehicle was spot on! More than happy and will be back | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Roberto Milanez

Everybody was so professional, helpful and patient. Santiago in Sales, Gerardo and Tania at Finance were awesome, definitely will be doing the 5 hour drive for my next future purchase. Thank you Santiago for answering every text and phone call. Keep up the great work!!! | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ Stacey LaViola

These guys were great. Got my oil changed, tires rotated, and car wash all while I waited. The small desk that they had made it possible for me to get some work done. I really appreciated them getting me in and quickly getting my car back on the road. | Read Full Review

3/3/2025 12:00:00 AM | Google

★★★★★ Zhengzheng

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3/3/2025 12:00:00 AM | Google

★★★★★ Christine T

Devante did a great job from start to finish | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ Scott Pope

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3/2/2025 12:00:00 AM | Google

★★★★★ Tristan W

Too much bait and swith online, where is the thrill to sell me the car. It just seems lazy give it a little challenge | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ MrMikevince

Great customer service. Never felt pressured to buy any vehicle. Our vehicle sales representative Omar was very understanding and helpful throughout the whole experience. I will surely do my car shopping at this location the next time I'm in the market for a vehicle. | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Alain Del Sol

I had the best attention with your staff, with Mr John especially. I would definitely go back!!! | Read Full Review