Return to complete listing of Chrysler Jeep Dodge and Ram Dealer Battery Service Specialists In Barker

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Autonation Chrysler Dodge Jeep Ram Katy

Autonation Chrysler Dodge Jeep Ram Katy is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (281) 712-8399 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Katy are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ jasonstate2006
    This has been the worst experience I have ever had regarding my car repair. My horn would not stop honking, so I bring it here to get the issue diagnosed, since it’s still under warranty. Raymond Coleman was assigned to my case as my service advisor. It has been 2 weeks of me continuing to follow up with him. They do not communicate | Read Full Review
    12/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Antonio Vargas
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Gary Mock
    Gilbert was great!...very helpful, fun and interesting....get with gilbert | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Yineht Alaña
    Excellent | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Jill Janelle
    Kennith is the best service advisor! He will make sure you are taken care of. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Alvarado
    Raymond in the service department is extremely helpful and very friendly. I have been having issues with my jeep grand cherokee L and he has helped every step of the way. I am still waiting for the part that the jeep needs, but hope that as soon as it comes in, it will fix my issue. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Chris
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Masuma Hussain
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★ mnaves_08
    I had an appointment scheduled at 9am for an oil change and the waiting time was over 2 hours. I understand work may be backed up but what’s the point of an appointment. Once I picked up my car they didn’t even fill up the windshield wiper solution. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★ lisamariemiguel
    I brought my jeep wrangler pickup for oil change, recall and I told them the jeep would all of a sudden start shaking vigorously in the front. I asked them to test drive it. Fast service, picked it up the same day, they said the shaking was because it needed an alignment. (Paid for that) The next day my son starts driving it back to | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vaughn Davidson
    Service department was prompt and attentive. Sallie made sure all work was performed properly and to my satisfaction. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Yineht Alaña
    | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Donald Morgan
    From opening early morning to service handling car services great experience | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Douglas sloan
    Top notch Customer Service! Firas was Awesome! Also received a free carwash and vacuum. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ anthony smith
    Firas had great customer service and would definitely recommend AutoNation because of him! | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ YUMMY LEYVA
    Really good service and good communication | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ veronica spencer
    Customer service for my oil change service was great. My advisor took his time to explain maintenance requirements at mileage. They also washed my car. Just great! | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ P.S.
    My service manager Derrick was quick to answer my questions and provide solutions for the opportunities that presented during the multi-point inspection. Derrick was also quicker to communicate with me than the electronic service used by the dealership. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ JEEPMAN
    My service manager Anthony was very helpful. He took my truck in a timely manner, and even threw in a complinentary car wash for me. 10/10 will continue to go there for oil changes. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★ Jose Rendon
    The experience with Darian Phillips was excellent. He had everything ready for me prior my arrival, he answered all my questions , and was very kindly with me and my wife. When we found that the offer on the web site was a dealership mistake, he handled very professionally. My experience would have been extremely pleasant if the of | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★ fernanda velasqquez
    My mom went there and they told her they can’t service her vehicle when she bought it at AutoNation so rude | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Kitty Hoskins
    I have enjoyed AutoNation since I bought my Jeep in 2020. The people that we have worked with for any care we have needed have been extremely professional and helped in any way that was possible. I recommend to anyone, who purchases a vehicle there, get the Platinum level coverage. It has been great. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Kalyan Saikia
    I am highly satisfied with their Services. Would recommend this place. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Garcia
    They honored my appointment and provided good customer service. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Jon Fink
    Had a great experience for quite a bit of work that was done. Even with parts availability issues John Johnson (Service Advisor) kept me up to date regularly and ensured my needs were taken care of the!! Thanks again! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Ali Shihab
    Great people and | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★ Andi Counts
    Had my car 8 days to diagnose a dead auxiliary battery. Also recommend replacing the main battery which AAA and another outside mechanic said were fine. By doing that since I didn’t go with their full recommendation I had to pay the additional $250 diagnostic fee. They wanted to charge me close to $500 to replace the main battery | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Vielka Velarde
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Nell Guidry
    My Salesperson was Extremely Helpful and Professional. Most Professional Person at Location! | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Summer Elbadrawi
    Lou was amazing he helped a lot making everything move fast because i was on a very tight schedule and he made a lot of accommodations | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ DDII
    Quick, fast, and excellent customer service experience. Appreciate everything that my customer service agent was able to take care of and suggest doing to remain in compliance with keeping me from violating the extended warranty. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjbonazza630
    Salesman Cameron was a pleasure to work with. Very knowledgeable and informed. Great people to work with | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fritzi Strowmatt
    New communication system created trust and constant connection as to what was going on with my vehicle. In the past visits, the service communication was terrible. My Jeep went in and did not come out for 3 weeks. This time, I dropped it off Tuesday afternoon and picked it up Thursday morning! Luis is the advisor you want to work | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Beso Mort
    Firas took care of me. Service was great, took care of everything that could be taken care of. I like the consistency of the service here. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Mackenzie
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★ Salik Tauqir
    Update: After this review, Lorenzo reached out to me and fixed the issue right away. My overall buying and service experience at this dealership has been awesome! ————————————— Traded in my hellcat 4 months ago which they have sold already. But the car loan is still not paid off!!! | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★ Wendy Caballero
    The worst service! They took a week to check my car just to let me know that the battery was bad and they couldn’t checked my car until they change the battery, they charge me more than 600 dlls for the battery and the service. When I paid them they didn’t fix the problem they said that for another revision I have to paid 800 dlls | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Don Desgrange
    Great place and awesome staff. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Yadira Chaviano
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ liz
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Jim Fulton
    | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Randy Haynes
    Great Service with my older dodge challenge maintenance is key. Korey explained all finding from report keeping my vehicle at top performance. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ David Blasco
    My salesman Joe Espinoza was great!! He's super chill about what he does and say. I'm glad to have him when I got my car. Other than Joe, the experience here was good. It didn't take too long for the whole process of buying a car. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ rosylopez2482
    Exelente cervicio estamos súper contentos con nuestro carro nuevo la chica nos atendió muy bien muchas gracias | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hudson
    My service rep Ray was outstanding! Listened to all my concerns and addressed every one of them. He gave me a realistic time for completion and based on previous services at other dealerships, seemed more than reasonable. He and the team over achieved by an hour which is amazing. They did a full inspection, tire rotation, oil change | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Reginal Breed
    Took RAM in for service. Everything was communicated up front and expections were set. Luis called me multiple times over the course of week keeping me informed about progress. When I arrived to pick up vehicle all my concerns had been addressed. In addition they'd washed the truck! Will definitely be back. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★ Carlos Ortiz
    Good general services, two times they miss to install some bolts or tighten well, will recommend to double check on that | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gela Montiel
    Siempre excelente servicio. Y les mejores precios | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Faisal Khan
    Great | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Kody Branch
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Essence Mullens
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Saldana
    Excellent prices and customer service!!! | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Alessio Novori
    Great Place to buy a car, Sellers are professional and they give warm attention to customers. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Manoj Kumar
    Fast Service. Louie my advisor was great. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Vickey Johnson
    Derrick was very professional and If I could give him more than 5 stars I absolutely would. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Pleshette Oliver
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Alexander Fer
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ R Jalil
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Von
    The service department has always been very friendly and helpful. They are very good to answer my questions | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chad Smith
    Proof that not all AutoNation Dealerships are the same, I had a great experience today! They got me the car I wanted, at the price I asked for, and they got the paperwork all wrapped up in a very timely manner. Jessica and Dan were both great to work with!! | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Adam Robison
    Diego at AutoNation Service department did an excellent job! The oil change and service questions were quickly answered and the oil change was as fast as any quick change place. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Kelley
    Good service, great job. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Julie Wright
    I had the best salesperson. Cameron did everything we needed. The whole experience was quite smooth. I felt like I was part of the family. Thank you again! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Shelia Morris
    Great service and the service advisor was excellent | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Mark Walton
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Jpsmith
    Derrick and the team were fantastic. Definitely would recommend the team at AutoNation for great service and communication. | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cesar Lucio
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Heller
    Took my truck in for routine service, Derrick in the service department took care of me. He thoroughly answered all my questions and got my truck in and out pretty quick. Will be continuing to come back for all future service! | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Tim Craze
    I don’t think anyone enjoys the experience of having to drop their vehicle off for repair work, but Derrick made this recall service exceptionally awesome. From the moment I dropped my truck off, to the moment I picked it up (1 1/2 hours), I was treated respectfully with the utmost customer service. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ TGG SIGORTA ARA.HIZ.
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★ Casey Butler
    We got a Dodge Durango from them and the car was the only thing we liked. The sales person was so pushy about doing in house financing she out right lied to us on numerous occasions. They do not work with RBFCU Wwhich is about the best lone provider. Going thrue them versus the dealership saved us over $50 a month. We had everything | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Paquette
    Korey went Above and Beyond to make sure that we were taken care of with a Rental while our Truck was in the Shop. Korey, was in constant contact with us when we couldn't get RAM Customer Care to Respond to us. Our Truck was in the Shop and the Part we needed was in a National Parts Shortage, and although he was able to Find one at | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ msv bush
    My service advisor Derrick was super professional, knowledgeable and helpful! He got me in and out quick in time for my sister’s bday dinner. Thank you! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Renato Sandoval Martín
    Excellent service, Alejandro Soto's attention was very good, and the delivery time of my car was very fast. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Rickey Delahoussaye
    The process was quick and easy. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Karen Blackburn
    It was very easy to schedule service and it was done so quickly. Very professional and courteous staff. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Miguel Torrealba Ortigoza
    Sales Team and Financial Team was the most professional and experience team , they really advisory me about the best options also the keep brand is the best I took mi car #4 I am happy and mi family too, thank you guys ?? | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Brittany Elliott
    I cannot express the amount of gratitude I have for Johnathan. I walked in the dealership that day to honestly just sit in the car I liked and walked out owning the car of my dreams. He was so kind, informative, thorough and patient. He listened to me and over exceeded my expectations. The energy of everyone here is so warm, everyone | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Blackmore
    It’s a friendly environment. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Fabiana Nappo
    customer service from Alex was amazing he was so kind. He also did everything that I told him to do on my jeep thank you so much. I highly recommend Alex when you get your service done! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Rose Forey
    Lewis in service was excellent. He is very thorough and I really like him. He called me to.address some things might be untreated in. Replace a c filter. Windshield wiper, etc. The best service dealership! I worked with Lewis last time he is so kind, professional, and knowledgeable. I purchased my car at a different dealership but | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ David Huynh
    This round of oil change was great. Fast and service was great. My advisor Raymond Cole was absolutely great. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ NICOLAS SANTAMARIA
    Mr. Luis in the service department helped us wonderfully, with parts under warranty, service and a rental car. We are very satisfied with his help. thank you | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★ donovan christie
    I’m leaving a review and a statement I have a 2019 ram 1500. I took it to Autonation on Mason Road. Used to get my vehicle serviced there. I kept telling them about the leak I kept going back over and over to the Dealership. they kept telling me it was my back window. I replaced the whole back window still wasn’t it my third brake li | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ William Vasquez
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Shu Zheng
    Excellent service | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin McDonald
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Glenn Beckendorff
    Service writers were very polite and courteous. Was in and out timely. Didn’t try to up sell a bunch of things. | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Karter Sanamo
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ iAm Mag
    Korey provided excellent service and informed me every step of the way | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Mumu Yang
    super easy to work with. Korey is the man. Got my truck ready and cleaned on time. Edgar for sales is super good also. Great after sale follow up with service appointment | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Cade Carlson
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Dave S
    Had a great experience with my salesman Adam Memeti, was able to find the exact new Ram 4x4 pickup that I was looking for at a reasonable price. Enjoyed working with him and would recommend him and the dealership. Dave Smith | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★ william richardson
    I had a issue with the heater only partially working. It was misdiagnosed as a bad blower motor. I paid $1,100 in good faith. Unfortunately I didn’t immediately check the work since it was 85 degrees outside. 3 days later I found it had exactly the same.problem. I returned the vehicle and was told that now it was the heater core. $18 | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Adela Thompson
    The service department has had great improvement in the past 3 months. We’re so pleased that we just purchased our 8 vehicle from this dealership. The sales crew has always been excellent but service is the heart of a dealership and when both are synced it makes this a great dealership. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Amado Salinas
    Really good people that helped me out from sales team to financial service team. All around great dealership, will be back soon. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ esvin tista (MWG INNOVATIONS)
    Fast and easy | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Lori Smith
    Sales & Service Department have been phenomenal. Highly recommend. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Rivas
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Bradford Joseph
    From my service attendant Korey, management and the repair team I am once again very pleased with the outcome of my repair service. | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Alex Marin
    Great customer service | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Cassandra Wilson
    I recently bought my new Jeep Grand Cherokee from AutoNation Katy. It had been 8yrs since I had bought a new car and was not looking forward to the experience. But Juan who sold me the car was great. He called to schedule my test drive, didn't hound me or blow up my phone when I was in meetings. He was thorough and great to work with | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Alicia Edwards
    Quick and prompt service | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Arden Abazi
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Herlinda Hernandez
    Talk about great dealership! So glad this is where I purchased my truck! Absolutely LOVE Derrick the service advisor, he makes sure to always listen to my concerns and goes above and beyond!!! I refuse to work with any other advisor bc of how efficient & AMAZING Derrick is!! ?? | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Lanre Diya
    Great service and attention to detail of your appointment with Autonation katy is always fast when you get there. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ cooperhtown
    Katy jeep ram is the best..great service...and korey was very professional...and kept me in the loop... | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★ L Smith
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Michael Thornton
    Fast and friendly service easy to understand | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Gabriela Hernandez
    Jessica was super friendly and listened to the things we care about the car and budget. The process was fast unlike other places where you spent almost all day … I got what I was looking for on a reasonable price… | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Steve Zehnder
    Professional, listened well to our needs, efficient and delivered what they promised. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo luque oliva
    Super especial el personal y el jefe me atendieron super bien tienen que poner una cafetria para ser mas a menos el tiempo de espera | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ David montalvan
    very good service even without an appointment, and they did it quickly ,fair price,100% recommended | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ rb
    Excellent customer service and professionalism by Drew Brower. I would highly recommend Drew and this dealership. | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ chris mcfarlane
    AutoNation service center is top-notch. Always goes out of their way to make sure everything is taken care of. Special shout out to Raymond my Service Tech for looking out for me | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Andrielle Green
    Alexis did a great job finding me a vehicle. I came in for one thing that I was told had been sold but Alexis made sure to find me something even better. Thank you. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Kwabena Adjei-Badu
    My visit to the service department was nothing short of professionalism | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Iris Morales
    Always happy with the service we get ... | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ James Nestor
    My service rep. Raymond kept me well informed of the progress of my vehicle, and I got out in a timely manner. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★ Delia.thomas100
    Tax title license guy and Dennis Jonathan very positive and patient. Eric and DEIGO are crooks! | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ mike.tristan
    Great communication and very approachable, they made it easy to do business. Everything was thoroughly explained and my vehicle was repaired in a reasonable amount of time. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Weidig
    Diego Morales was my Advisor for a normal maintenance visit and was outstanding. I will not hesitate to use AutoNation for my next service need and use Diego as my Advisor. A 5 star organization start to finish: from being greeted on a very busy day all the way to completion of service. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Martinez
    Very prompt and courteous. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Joel Ortiz
    Working with Luis made everything easier and understandable | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Riffat Bari
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Harris Wood
    Edit: I honestly don’t know why they bother sending out all these recall notices on my dodge ram pick up truck because it takes repeat phone calls just to schedule an appointment to get the recall done . It got to the point where I just started throwing those notices in the trashcan because it’s impossible to get this dealership to s | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★ Randi Henson
    I can’t say a single good thing about this dealership. Took my Jeep to the service department for some work. They have now had my vehicle for a MONTH! With little to no communication. When there has been communications it has been excuse after excuse as to why it has not been completed. When I dropped the Jeep off I had an appointmen | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★ Rosssamartin
    I would never recommend anyone ever bring their vehicle here to the service center for repairs. Their team are scam artists and incompetent. They tell you to bring your car in early Monday, but then they sit on your car and don’t touch it till the end of the week. They are poor communicators, and don’t tell you anything unless you ho | Read Full Review
    11/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ michelle_mcknz
    Having Derrick as a service advisor makes things easy. He keeps us informed of the vehicle’s progress and manages expectations well. We never have an issue that can’t be solved when working with Derrick. | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Billy Ferguson Sr
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Isha Ryan-Guerrero
    Incredible service on my truck and customer service. truly best experience i’ve had at any dealership! | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Black
    Took my Jeep there for service and a cleaning - excellent experience! Raymond was great and very friendly. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lewis
    Great experience with super friendly staff. Got my vehicle taken care of and Alex was amazing to work with. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ Betty
    Dissatisfied, frustrated and disappointed. Purchased a vehicle immediately notice a sound took it in on a Monday didn’t hear back from them. I called them on Friday was placed on hold for a long time to get a voice mail. Left one and have not gotten a call back. I had to rent a car because I haven’t been notified what’s wrong with m | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ Iselda Metaj
    If you go here I'd recommend working with anyone BUT Gerardo Morillo Hernandez. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ AZ
    Communcations and care for costumer can be improved. Return shuttle was late, no communication was made. Made multiple calls to the dealership to get a hold of Diego (advisor) and find out what happened. Got bounced around multiple times, stay on hold, got cut off. The automatic start/stop system doesn't work. Dieogo mentioned he wou | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bailey Morgan
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Steve Timms
    Excellent buying experience | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth White
    My appointment was with Ray. He understood my complaint. My Jeep was at the service 2 nights with 40 degrees outside. Ray made sure the air pressure in my tires was to recommended standards. My car was also washed, nice perk. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Merksamer
    Good communication while waiting | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Piwonka
    Adam at AutoNation CDJR in Katy was very helpful working with me to purchase my 2023 Ram 2500 Laramie. They worked with me to meet what I wanted to pay. Thanks team! | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Patricia “Ivy” Deyerle
    Great customer service!!! Nice improvements. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ jaimea09
    Great customer service on my oil change. Louis was very helpful and friendly. Highly recommend! | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Mr Dunn
    Let me set the table 8 months ago when I traded in my Dodge Charger for the 2020 Jeep Cherokee. The AutoNation technician stated I needed to replaced rotors and pads on my trade in. See what he didn't know is I have receipts to backup my claims. I provided the Salesman at the time my receipt showing proof I replaced everything 30 day | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Craig Bishop
    Quickly in , offer a ride home , pickup before 330 . | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Cody
    Awesome experience, amazing staff, very helpful, had the truck that I wanted detailed and drove off the lot with it that night. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Ana Castillo
    Great customer service Alejandro was so nice and helped me out with my battery issues in less than 60 minutes! Technician sent me video updates which was very impressive to me! I definitely come back soon to get my Jeep Cherokee serviced there! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Liu wei
    Patient and friendly staff | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Isaac Segovia
    Called the Parts Dept. and spoke with Richard. He was knowledgeable but most of all patient with me as I gave him the vehicle info. 5 Stars all the way!!!! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★ elena garofano
    Awful experience with Auto Natuon, terrible customer service here in Katy, Texas. I will never buy again a car a and I will never recommend it. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ DoguimdDon
    This is the fourth vehicle our family has bought here. Each time it was a an easy and pleasant experience. I will refer family and friends!!! | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★ SP
    Based on this visit I will not be using you dealership again. Poor customer contact from severice advisor, in fact, there was none until I came in to check on my vehicle after not being able to contact anyone by phone to see how the service was progressing. While I am aware I am not your only customer which the advisor didn’t hesitat | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ emilio mitidieri gonnella
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★ Shea Hall
    This is by far the worst used car lot id ever been to. they sold me a truck that was unsafe to drive which also means they are illegally doing state inspections. They said they would repair it 45 days later still no vehicle and had to make a payment on something i havent even driven. After all that they said it had aftermarket parts | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★ Juan Perez
    This been the worst dealership experience I ever had… it was December of last year where my suspension of my jeep cherokee deactivated to the point I was basically driving a low rider…so I took it too Firestone where I spent 800$ just for diagnostic bc the part needed would arrived in early April (this was in December remember).. I f | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★ Michael Fischer
    DO NOT BRONG YOUR VEHICLE TO BE REPAIRED HERE. Terrible customer service, they will hold your vehicle for a diagnosis and repairs long after your rental vehicle coverage has expired, leaving you to come out of pocket for your own rental. They WILL NOT give a loaner and or help in any way. Bad business. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★ Leslie Fuller
    This dealership sold me a lemon and it is so hard getting in contact with someone. I tried to get it resolved in house, but now I have to get legal involved. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Haitham El Masri
    Unit was done and fixed from the first time , service manager was nice and helpful | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Brian McDonald
    Highly recommend the service center. Got my vehicle done timely and even washed it for me! | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Fahad Siddiqui
    Firas was really pleasant to work with and offered top notch service. I received a text 30-45 mins later that the oil was changed and the car was washed. Great experience! | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Clay
    Raymond was awesome to deal with and very responsive. The text updates were a big bonus. | Read Full Review
    10/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ chadnight1974
    Fast, thoughtful, customer-oriented, The service was professional and courteous, which made the wait enjoyable | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Crabb
    Diego and Gerardo were a huge help. They were fair on my trade-in value and got me the deal I was looking for. Thanks to both of them! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Horowitz
    Korey was just plain fantastic!! Very easy to work with. He took good care of me! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ JOHNY LASTRA
    Magnific, I received the help from Mr. Alsamaree Firas, that in all the time was a nice person and keep me inform about my truck inspection and repair. Very happy with the service...Thanks | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ darrell gloston
    Great job done on my 2015 dodge charger, back running normal. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ teri aaronson
    AutoNation Jeep ALWAYS take good care of me and my vehicle. They never upsell me on repairs or services, they never fix what “ain’t “ broke, pricing is very reasonable. Repairs stay repaired and they haven’t been wrong yet. Great mechanics and service people and I can’t think of anything I would change. I really mean that! I don’t us | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ted Rael
    AutoNation was very efficient and took great care in their work and even better customer service. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ el King CUBANO
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ Draco Raptor
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ L M
    The guy tried to rip me off when I went in for service. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ David Hill
    I have had to be on top of the service agent, even when he gives a time frame or if he is going to do something I have to remind him. He has not informed me once of what is going on at any point of the process. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ Ross Martin
    Do not, under any circumstance, bring your vehicle here for repairs at their service center. 2 months ago I brought my 2015 grand Cherokee in for hard shifting. They didn’t even look at the car for a week. Then when they finally got around to diagnosing it(which took 5 days from when they started) they said transmission is no good an | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Santos
    Great customer service experience by Luis in Service Dept. Communication and professionalism were top notch! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Rich Gann
    Ray was great to work with. Stayed on the issue until it was resolved. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Stuart Davis
    This was my first time using the service center at AutoNation Katy. I made an appointment in advance and when I arrived I was greeted promptly. My service agent, John, showed me where the waiting room was and kept me informed of when my car was taken back for service. The waiting area is comfortable and restrooms are clean. Overa | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Dana
    I came in for an oil change and tire change. For a dealership that’s consistently busy busy, it was done in a timely matter. He also followed up with an email for a part that I would like to eventually replace well before the end of the day. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ jover1981
    Joel was great. Excellent service very knowledgeable. Entire staff was super friendly. No pressure. Excellent experience. Highly recommend this dealership. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Louisram218
    Good. Efficient, was told a time frame and right on time. Clean and descriptive service. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★ dionlopez38
    Not professional... Took my jeep for a check engine light took them 3 weeks to diagnostic.. when they returned to me. Battery was death. Have to buy a new battery.. an ahour later check engine light came back again everitme I take it have to pay 100 for deductible | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Salce
    I’m typically not keen on dealerships or their mechanics. I’ve just always been under the impression they are more expensive or second rate. My time at AutoNation JEEP was a great experience as I had to use them for my warranty. First of all, I encountered John the service rep. From the start, John was attentive to all my concerns ab | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Silva
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Vanity Arocena
    Service department was excellent and kept me up to date on the status of my vehicle! | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ martin.4570
    Deal went exceptionally well! Traded in my 2022 Ram 3500 as I needed to down size vehicles. Went to a Ram 1500 Limited wow cool truck they made it so seamless and easy to get it done. I did not feel any pressure and we just worked out the deal and got the truck the next day detailed and ready to go. Limited Ram is an amazing vehicle | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Juan Scialom
    Always good service by Cory! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Tonya Williford
    Drain was excellent | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Natalie Barrios
    Great customer service and quick wait with appointment | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Mark Ellingham
    Simply awsome service all around! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Gustavo Rubio
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Martin Quinonez
    Great service!!! Friendly staff!! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Phillips Verdin
    Very professional and very helpful | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Hector Aguilar
    Excellent service department. The staff is very friendly and helpful and in my 2 experiences with them they have displayed interest to solve my car issues, giving me alternative solutions and information. Special thanks to service specialist John. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Santos
    This was my first time visiting this dealership and get something done on my vehicle overall it was really good | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ yuneisy
    Por este medio les comunico que el AutoNation RAM Katy tiene un servicio muy bueno gracias Anthony | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ pappyfo
    work done as always. Keep up the great work and don't change a thing. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sheldon Collins
    I had the pleasure to work with Brandon Morris in sales and Phyllis Zeno in finance. Brandon was very professional and he was very persistent and did everything he could to make sure I was satisfied. I was able to leave with absolutely no hassle. Phyllis was very professional and had excellent customer service. She did everything to | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Marialejandra Zabala
    Got my new car just recently and I’m so happy, they helped me out with everything, they recommended the best for what I needed and I’m so thankful | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Julio Hernandez
    The service group was very cordial starting with the manager, John, and the lady who arranged the loaner and paperwork. | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Antvony T
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★ rimen
    They sold me a “new” car with non-disclosed $1300 of hail damage repairs and with a stolen vin status. Didn’t have a similar car and didn’t want to make it right unless I went to court. After several trips to the police Auto Theft division, the dealership and a few out of pocket Uber rides I got my Money back. Will never set my foot | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Gregg
    Great service department. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Omar Soto
    It was a really great experience Cameron our sell guy he was really helpful. Really great experience. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Phil Schultz
    Professional services at a fair price, Korey was great ! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ mohammed aljanabi
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ Rachel Primm
    I spent close to 10,000 on my truck at this one dealership this year. The last time, my husband brought the truck back… it had a lil tap and they told my husband to drive it and it would smooth out as he had just spent 4,000 on a new filter system. I told him something didn’t sound right. We ended up only back at the dealership for t | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Stuart Bosanko
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Eric Duarte
    This is my third vehicle I buy from Autonation. First I bought at spring location and the next two have been at this location. Vehicle pricing is fair and sales associates have always been great and straight forward.  I don't know what is going on with your finance department but they are always the one that drop the ball. Back in De | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Gabby Zamora
    Gilbert was very helpful! Made the process run smooth from start to finish. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Ronald Juergens
    Excellent Service | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Marquis Barnes
    John always gives us the best service and ensures that our trucks are well taken care of. He replies to our messages promptly. We appreciate him tremendously. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Susan Daigle
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Pmonaghan78
    Once they get the parts in, the dealership got the repairs done before end of the week. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Clay Thompson
    Ram 2500 recall, multi point inspection and routine maintenance work was well done and customer service from Ray was top notch. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ melissamdawson
    Not sure about sales department, but the service department is slow and not very attentive. Even with an appointment I wait in line at least 20 minutes. I will be getting my service done at another dealership | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Joseph Effinger
    Charged me $650 dollars with my extended warranty and did not fix the problem. They selectively and crookedly changed parts not covered and did not resolve the problem. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Atkins-Slater
    Another satisfied visit at this dealer. I needed new tires in Jeep Grand Cherokee and my service advisor John, was awesome. John was able to look into any specials on pricing and got my inventory in same day. I was so pleased John and team were able to get me taken care of same day. This dealer has made being a JEEP owner a breeze. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★ Cordelia Thomas
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ getty???
    I have two reviews I want to make, At first I did make a small mistake of buying a messed up car, but Autonation did everything to fix it! I would like to give a thank you to Alexis, who helped me fix this problem quickly and was super nice, he was very understanding and we had 0 issues, one of the best people here! super awesome gu | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Todd Phillips
    They alway take great care of me at the AutoNation service department. Ask for John Johnson. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Bradly Robberson
    Parts guy was the best help | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sepcic
    The service provided by the AutoNation team was exceptional. My Service Advisor, Firas Alsamaree, was extremely helpful and a great pleasure to work with on my requested service. Highly recommended!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Kaye Rhodes
    Took care of my vehicle in a professional manner and service work done quicker then expected | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ G. Paris Johnson
    DREW AND DAIN WERE AWESOME!! They weren't pushy, they were patient, they were helpful, and I felt like they actually cared! This was by far the best car buying experience I've ever had! They didn't take advantage of my situation and they literally reassured me every step Of the way. I've never purchased a car by myself before, and as | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ TARIK GÖKLÜ GÖRKEM SIGORTA ARA.HIZ.
    I renewed my vehicle by trading in it with excellent service quality and fast solution. Endless thanks to the friendly and successful sales consultant Gerardo Morillo Hernandez. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Ram 4570
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Lawrance Smith
    Professional and friendly. My car ran better lit better than it had in quite some time. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Sean Johnson
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Andre Hughes
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Yates
    The employees in the service center work hard for the customers. They are very attentive, eager to help, and are very polite. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Jim Prince
    I travel extensively for work and have to have my truck serviced at different dealerships in different cities across the country. Came in for an oil change and I was completely satisfied with the service I received. From the beginning my service writer was friendly and very helpful. Explained your process and timing and kept me updat | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ sueg
    Sales Lady Kathy was nice, but Sales Manager was too pushy. He tried to stop me from leaving when it was getting dark, and wanted to know why I needed to leave. This was not a good experience for me, as they were too pushy. Tried to sell me something that I did not want. Luckily, it was not available, which pushed them to get the car | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Monir Moaddab
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    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Makeyla Bagot
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    10/10/2023 12:00:00 AM | Google
  • ★★★★★ SMADE CLOTHING
    Went to get my 2500 Ram serviced and my serviced rep, did an awesome job on letting me know everything was going during my wait. And also did a few recalls repairs as well. This service team is highly skilled. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Julian Moreno
    great service | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Nakin Bohorquez
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    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Mandy Malone
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    10/9/2023 12:00:00 AM | Google
  • ★★★★★ mj.ware
    First class service. John did an outstanding job assisting me. Very professional. A1 service. Thanks | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hacelica
    It was easy to schedule my appointment and advisor kept me posted the whole time. | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Hintz
    Cory made the recall and service needed on my vehicle fast and easy | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Ammar Ghazi
    Everything was good.. Raymond did a great job taking care of my car. | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Eric Villa
    Requested service and set up an appointment when I showed up for my appointment there was none. Also been having a hard time trying to communicate with the service guy I got . Still no answer and left 3 voicemail already and called 5 times this week and last week combined | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Juanita
    Great service, we asked for what we wanted and that’s exactly what we got. | Read Full Review
    10/7/2023 12:00:00 AM | DealerRater
  • ★★★★ Judy Stallknecht
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Leeja Ahn
    Dedicated customer caring service. Real people Real service. Strongly recommend to go. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lopez
    From start to finish the process of scheduling and repairs made to my truck were timely and professionally executed. Jose M in collision was supportive and vital through the entire process. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Scott Ki
    Very kind customer caring minded dealer. Professional service. Well organized place. I have been used only Lexus since last 20 years but this dealer made me see the another level of customer caring service. Especially I appreciate Mr. Juan’s thoughtful customer service. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Marcus J. Ware
    Team, Was very helpful and prompt with their help. I appreciate the professionalism. Great experience. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ rae miller
    Every time I go has been a positive experience! This past time they took the time to help me find a part number and they were able to get me in right away for a oil change, Jennifer was very personable and took the time to thoroughly answer all of my MANY questions. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ solo futbol
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Dolores.saldivar
    My service rep stayed in constant contact with me sent me pictures of my vehicle when they were working on it and they offered to wash and vacuum my car. Outstanding service. | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ telle1130
    I was pleasantly surprised at how smoothly everything went. I had an appointment for several items and expected to be without a vehicle for a few days. Instead, the team got everything done same day. Great job! | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Oscar Saenz
    I got a great deal on my truck but trying to get out of the financing office was hard they try to sell you a bunch of things and you keep saying no and they are VERY persistent. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★ Jordan Abernathy
    Updating review: Paid $60,000 for a car and extra for a service package 5 months ago. My car is having issues and no one answers the service line for hours on end only for me to show up (as instructed) to be told they need 3-4 days just to diagnose the battery and that they have no loaners available. Service tech was rude as well. I | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ jojo estrada
    Diego, the person helping us, was very nice and helped us a lot. I am over OBSESSED with my new vehicle!!???????? | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Terry
    Great service. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ L&D Terry
    We are please with the service we receive from Auto Nation and the Service Agent Korey, who explained the process and keep us informed. Thank you Korey | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Loela Garcia
    Very good, hassle free purchase experience. Love our RAM… | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ Sandra R
    Zero Stars on Customer Service. We went in to see what the value of our truck would be as trade in as well as to sell outright. Low ball offer, and to make matters worse... the manager, Diego Delgado, spoke to us like we had no idea about the process and was very condecending in his tone and manner towards us. I was offered a copy b | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ palmero.santiago
    They understood my needs and paid a fair price for my truck, same way they sold me another one in great condition at a reasonable price. Thanks to Victor Gomez from Katy's location and to the whole team, we will be back for sure. Thanks ! | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ kittykriss91
    Excellent customer service. Thank you Anthony for taking care of me and my car needs | Read Full Review
    10/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Terry Sullivan
    My Jeep Wrangler purchased at Auto Nation is awesome. My first Jeep is exceeding my expectations being such a fun vehicle to drive. The sales experience working with Adam was wonderful. I can't wait to start doing some of the trails in Hill Country with other Jeepers. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Santiago Palmero
    Really good experience. They bought my truck for a fair price and sold me another one in really good condition. They understood what I needed really well. Thanks to Victor Gomez from Katy's location | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Anna Steinmetz
    We appreciate AutoNation's five day return window and 90 day limited warranty. The purchase process seemed unnecessarily long, but we're happy with our vehicle and would buy again from this location. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Sam Wootton
    Excellent service. On time, good advice and good input from my service advisor Korey. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Steve Endsley
    UPDATE (10/1/2023) AutoNation Chrysler Dodge Jeep Ram Katy (Jimmy-Manager) reached out to me on Friday 9/15/2023 and apologized for the experience I had with the dealership. As we talked, I realized that Jimmy was genuinely concerned and he advised if given another opportunity, my experience would be a lot better the next time. I tol | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Kristina Lopez
    Anthony at Chrysler, Dodge | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sepcic
    The service provided by the AutoNation team was exceptional. My Service Advisor,was a great pleasure to work with on my requested service. Highly recommended!! | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy
    Service team listened to my concerns an addressed them, thank you for listening and supporting my concerns. | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tina Grant
    My service advisor was very professional and friendly, but I asked them to rotate all 5 tires on my Jeep Wrangler and they only rotated 4. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★ matt overstreet
    very quick to sell trash. and wont help fix nothing. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★ Salik Tauqir
    Avoid this nightmare of a dealership! Traded in my hellcat 4 months ago which they have sold already. But the car loan is still not paid off!!! I’ve called 6 times, talked to Adam, the sales Manager. Spoke to 2 people and left 4 voicemails to financing. I was told Financing Manager, Lorenzo Ware will reach out. But absolutely nothin | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Blanca Pena
    Excellent service | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Derick Munoz
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Melvin Doringuez
    Appreciate autonation Ram @Katy for taking good care of my vehicle. Quite a long line but they were able to accomodate everyone specially the one have appointment. Great people, good service, definitely going back there for my next service. | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Hopkins
    This is my second visit to Automation Jeep Katy ,I spoke with Ray about what was going on with my Jeep Renegade and knew I would get the best service ever.Ray assured me he would take care of Jeep and he made it happen within a few days,he communicated with me on every detail and gave me the best options to repair it..I give Ray a 10 | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★ Charnyce Thompson
    My husband and I walked in and hoped to test drive a vehicle. No one helped us after roaming around for a while. We observed several workers standing around. A few even approached us and said they would find someone else to help us. Finally we were told that everyone was too busy and to maybe come back another day. It's crazy how the | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Frits Metz
    Arrived quite late for a drive through service. The reception by Kevin was great and prompt. Received the truck back in good time. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Carla LaFontaine
    This has been my dealer for several years. Never disappointed. This dealership is top notch. Never had an issue. My most recent repair was seamless from beginning to end. Derrick was awesome. The third party warranty that I was sold from AutoNation could use an overhaul in a major way. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Zachary Kelsey
    Jonathan D. Went the extra mile to ensure I got the vehicle I wanted at the best price. He ensured I got all the discounts I was entitled to including one I did not even know I had through my employer. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn Del Toro Bravo
    Excellent services .?? | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Al Turner
    Beautiful experience. I was buying a car for my teenage daughter Drew and the Team went above and beyond to meet my expectations. Great car, Great price Great service! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Hollis Robinson
    Good vibes. Honest people. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Hugo R.
    Customer service was great but the car wash was not so good. It look like they sprayed it with water and dried it. Wheels were dirty and bugs were still on the dually fender | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ sandra.ramirez
    Sally and Anthony made sure all my questions were answered. Thank you for class A service | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Willie Cortez
    Very Nice and Informative......also very Professional on our vehicle issues. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Stotts
    I am truly grateful for the service level that Korey provided! Thank you!! | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Bradford Wible
    I really connected with my Service Advisor, Luis Estrada. I was interested in his intake process, and he showed me what he was doing with the gizmo he plugged into a socket under my dash and how it reported my vehicle’s computer memory to his handheld tablet regarding events and any possible trouble codes and the like. I never felt | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ James Williams
    I have had multiple, excellent interactions with the service department. Korey in particular acts with great professionalism. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Dwight Hook
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Christina Gamble
    Anthony was extremely helpful in dealing with an ongoing issue that I had been having with AutoNation. He kept me updated on the status of my car and made sure that I was a priority for a loaner since I wouldn’t have a car for 5 days. Anthony and Maria made a stressful situation as easy as possible. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Huerta
    Brandon was awesome and everything went quick and smooth! Definitely a returning customer in the near future. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Joe Jurak
    The treatment and service we received for our Jeep was truly wonderful. Anthony and Mr. Gonzales took great care of our Jeep, and the experience was very pleasant. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Berg
    Amazing customer service. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Garry Keener
    My experience was excellent. Korey took great care of me as always. The work was done on time and we received the vehicle in a cleaner condition than it was dropped off! Thanks as alway Korey and AutoNation Dodge. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Yenis Barragan
    | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ ramon williams
    Great customer service way better than the one on 610 loop | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ D M
    After an accident totalled my last Jeep, I unfortunately found myself here again sooner than planned. My salesman, Darian Phillips, was very helpful and patient with me throughout the process. He went above and beyond to make sure my concerns and needs were met even after the purchase was made. I worked with Phyllis Davenport in the | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Steve
    Sales Advisor, Eric did a wonderful job of showing off the vehicle, demonstrating its capabilities, test drive, etc. The negotiation reminded me of the very old style back and forth forever until a final agreement was reached. This occurred only after, I insisted that I would leave as it was clear they could not meet my defined limit | Read Full Review
    9/23/2023 12:00:00 AM | DealerRater
  • ★★★★ Yosuany Guerra
    ?? | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Ramirez
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ B. R. Lane
    Adam was great sales rep.. Adam had no problems going over and beyond our expectations. Wonderful experience... thanks | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Eno Udo
    Excellent service and friendly folks. Nice waiting area with hot and cold beverages to make the wait time flies by. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Margaret Duncan
    everyone was friendly and anxious to help me. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ High-Octane Performance
    Great dealership. Definitely coming back for next purchase. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Andy Castañeda
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Victork1979
    Great job Minimum waiting time Definitely recommend it Thank you for the fast service Luis | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★ Diggers79
    I came in for my free oil change on my 2020 gmc sierra. Waited for 2 hours for the service department to tell me that my oil pan bolt got stripped and it was going to cost 125.00 dollars to fix it. Told service guy to just give me my vehicle back. Went to gmc and they had my vehicle done with the oil change in less than a hour. And t | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marilyn NWA'86 Macklin
    Alex did such a great job! So knowledgeable and personable for such a young man. We really enjoyed working with him. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ RSVP QM
    Great experience with Auto Nation. Jimmy the service supervisor is great | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ jose suarez
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Clynn Johnsons
    I received the most professional and fastest service ever at AutoNation Dodge Katy this morning. My service advisor, Derrick, made my visit absolutely painless. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Armando Hernandez
    Excellente servicio y atencion al cliente, muy buen trabajo ,me atendio Diego muy amable excelente atencion. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Alex Leal
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Kanzetta Boulden
    My sales rep Jessica was great and made the process really easy | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Moe Khalil
    I don’t know how this dealership don’t have 5 stars over all.. I trade cars every 6 months to a year and by far auto nation Dodge in Katy been the easiest to deal with.. I came in last week to trade in my 21 c8. I had Brandon helping me. As soon as I walked in I told him what I needed and I told him I hate waiting and wasting time si | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Janine Gibb
    First service since I purchased my vehicle. It was very easy to schedule and drop off. Overall very happy. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★ Jessica Clay
    *Edit-took it to a better shop who found out they gave the car back to me after being brought in for an issue of oil leaking into the sparkplug and coils, gave it back to me with NO OIL IN IT. Nowhere on the paperwork did it say I needed to take for an oil change. It never shoukd have been let off the lot without oil. They could have | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Ace President
    Raymond was helpful and got me in and out as fast as possible | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Shelia Morris
    Great service | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Kiah Green
    I reached out to the Dealer about trading in a vehicle that I’ve leased for 3 YRS. Mr. Rick Tatum was helpful from intercepting my call, to scheduling for a same day appointment, as well as was very courteous to my friend and I when we came in to view the vehicles comprobable to what I was bringing in. His customer service was much a | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Inger Edmonson
    | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ T. Cunningham
    John is amazing and very informative. A breath of fresh air coming from a not so great competitor dealership in Houston!! Thx you | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Alexia Zuniga
    Rick Tatum has the most exceptional customer service. he was very informative during my visit and helped find the best vehicle suited for me. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Ramirez
    This is the second time I have brought my car here. Second time around we encounter some difficulties and misunderstanding with my warranty’s deductible. I thought it was going to be a hassle to deal with but Sally the supervisor handle it like a breeze. Thank you Sally and thank you Anthony for the continued follow ups regarding rep | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Carla LaFontaine
    This has been my dealer for several years. Never disappointed. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ David Wickens
    Derrick my service manager is awesome!! Very helpful!! Does a great job | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Brianna Zambrano
    My first car buying experience was absolutely amazing. My salesman Adam took amazing care of me and we were able to find me a car that I’m happy with. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa Lotz-Sadeler (Seeds)
    Terri...fic ! I have been coming here for years and the service is always as expected or even getting better. Great communication from start to finish. Fast job. I definitely recommend this place and if your service is handled by Raymond, even better ?? | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Spackman
    Once diagnosis was complete, parts were ordered immediately and work was completed promptly and when I was told they would be. Shout out to Korey, he is an awesome service advisor and always like doing business with him. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Edward Perez
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Raul Razo Acosta
    This has been the easiest/smooth car service I have ever had at autonation. Louie was on point with customer service. I really liked his approachabilty and the way he explained what my Jeep needed. I do appreciate someone who takes the time to explain in detail. Again thank you Louie for your customer service skills. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jay Zam
    Anthony Elder service advisor was very helpful from my arrival for vehicle inspection to completion. Anthony kept me informed every step of the way. That is very helpful to know progress of vehicle being serviced at AutoNation Chrysler Dodge Jeep Ram in Katy. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Elvis L. Massip Perez
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★ Jessica Clay
    Wish i had known this place had a terrible reputation before wasting 5 weeks carless and hundreds of dollars gone and now have to go repair the car again somewhere better. My car sat for almost 4 weeks before even being diagnosed. They only finally got to diagnosing after I called to have a tow truck take it to literally anyone else. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ JOSE VASQUEZ
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Melinaballes
    I had a fantastic experience at Autonation Katy. I was truly impressed by the speedy repair of my Ram 1500, and my service advisor, Luis Estrada, was exceptionally professional. | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Green II
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Costello
    Anthony was great in keeping me informed about the service of my Jeep. I definitely should not have had to be carless for a few days. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Raymundo Aviles
    Great customer service, waiting room with free coffee and wireless internet. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★ Steve Endsley
    My story: I made an appointment at the AutoNation Chrysler Dodge Jeep Ram Katy for 7am on 9/5/23 to have an issue (exhaust manifold leak) diagnosed. My service advisor was Kevin Badke. I dropped my truck off just before 7am. My past experience led me to believe that I would receive a phone call and text message from the advisor to ke | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ patricia harrison
    Great customer service and fast service…no gimmick | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ AARENBANKS
    Luis took care of me in the service department. In and out. Would definitely recommend you go see him. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Matthews
    The service rep, Luis, checked me in at my scheduled appointment time and was very nice. He kept me up to date on the status of my vehicle. Best customer service ever. Not to mention the length of time for the service request needed. Only about an hour. It was great! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Lopez (Jacobleo06)
    Great service! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★ Melissa Randy and Liam Pont
    I have a husband dying of a lung disease and a severly autistic son who cannot handle CHANGE....my son fell in love with this vehicle so. I spent 3 days At this dealership !!!!! I never could get financing , WHY I'LL NEVER KNOW. So I Ended up paying CASH ---- 15k for a 2017 Hyundai -SUV.. I HAVE NOW HAD IT BARELY 5 FIVE DAYS AND I'M | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Q
    Rick was very helpful in helping me with my purchase | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Spenser Parks
    Quick, friendly associates. Had me in and out in no time ! Raymond was great from arrival til departure ! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Truls Richardsen
    Great service yet again from the service dept. at AutoNation. My wife's Jeep had an issue with the batteries and Anthony helped us out right away and took good care of us. Had to wait a week for parts, at no fault to them, and they gave me a loaner vehicle in the meantime which really helped out the daily logistics. Nothing but great | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Roberson
    My customer service was great !!! Thanks to Mr Cory cd jr his management service was excellent , the service was quick and fast , I appreciated you all service and taking good care of ( BABY ) Thank ?? | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Faith Winfrey
    Went to go get an oil change, thought I would be there for hours. Got in and out in less than an hour. Great customer service, everyone had great attitudes as well!! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Monaghan
    Dealership troubleshot and repaired AC system within two working days. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ John Torres
    Every time I get to the service drive I get helped immediately, best service I’ve had in my experiences in dealerships, always quick with everything, helpful, keeps you up to date and hard workers. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Tammy Doskocil
    Professional and courteous | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★ douglas garcia
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Earl N Winiecki
    The interest rate was too high. At least I own my truck. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★ Robert E.
    My story: I made an appointment at the AutoNation Chrysler Dodge Jeep Ram Katy for 7am on 9/5/23 to have an issue (exhaust manifold leak) diagnosed. My service advisor was Kevin Badke. I dropped my truck off just before 7am. My past experience led me to believe that I would receive a phone call and text message from the advisor to ke | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★ Brian Varvel
    My advisor was perfectly fine, but the fact that the service department had my Jeep for 3 days, and never even got to a point to diagnose it tells me there are some very big problems here. Don't make appointments for people to leave their vehicles if you don't even have the manpower to work promptly on them. This is just an absolut | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★ Kishore Reddy Kumar
    Updated on 09/11/23: Another worst service by Auto Nation I gave my Pacifica for 10k miles service and requested for Multipoint check, oil change with tier rotation. After service, i realized when i reached home they didn't do tire rotation. I called them and surprisingly they say they is no when wheel lock but actually its there in | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Exequiel Pita
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Rosprim
    Jonathan Dennis was an amazing salesman. He kept in contact with me and was very helpful with everything. The financial guy don't know his name was rude and didn't even walk us out. But Jonathan was amazing | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ hewawasam kapila Chandana
    I stopped by for my Jeep oil change service agent Anthony helped me out with my appointment and I had a couple of questions regarding some products his knowledge was very helpful plus excellent customer service | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ jdeso3
    Took my van in for a 40,000 mile service. They got me in quick and done in about an hour and a half two hours. Service was good. | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Saleen
    Always great experience when getting my car serviced at this dealership. Derrick is a good service advisor! | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ saenz262
    Luis was great to work with on my recent service appointment. He got me in and out in a timely manner and addressed the issue at hand. | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Louis Sharples
    Salie,and Derrick in service are outstanding. They made sure direct communication on my car issue. Then made sure issue was resolved. Definitely use them for all future dealer needs. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Roger
    Fast and friendly service I don’t have 15 words - easy and friendly service will come back | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ camposjose500
    Dealer was clean, great atmosphere, friendly staff, great managers, great experience buying overall. We got what we ask for and dealer was very accommodating. | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephen
    Gerardo did a great job helping find the perfect vehicle for us! When we got there and found out the vehicle we originally wanted wasn't on the lot, he was patient and pointed us in the right direction. Then when we returned disappointed because that vehicle was not quite what we expected, he found us an even better match. He answere | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Reynolds
    I came in with a really serious problem involving diagnostic instrumentation and despite the fact the problem was very difficult to determine, my service advisor, Diego, was the most courteous and caring person I have ever dealt with at a dealership. He made sure my car was test driven several times before releasing it back to me as | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ Jesus Lares
    Muy buen lugar | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ mariajose hernandez
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ A Rdz
    I went to look at a specific vehicle and had curiosity about a second one. Darian was super helpful and willing to answer my questions regarding the second vehicle without regards. I didn’t have intentions to move forward that day I simply wanted to test drive it and decide if the first vehicle was what I wanted. Darian not once act | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Mike Pallanez
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★ ???
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★ bramley_ian
    My Jeep went into the dealership needing an oil change and tire rotation, during the course of which the hazard light button was broken leaving the hazard lights permanently on. On pointing this out I was told that the Jeep would need to be booked in for 'further diagnosis' for five days without a courtesy vehicle which I am in no po | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ bolson59
    Went for a noise int he engine area. They were ablt to locate cause of noise and make repairs in a timely manner. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ pedrammehrkish
    Went for repair, my car was ready in less than two hours. Very friendly customer service and was aware of every step of the repair! | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Karenleenelson
    Friendly staff and great service. Took my Jeep in for an oil change and received great service. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Boxie
    One thing I can say I had the pleasure of doing business with these guys , Brandon M Topshelf salesman everything he told me he was gonna do he made it happen with the management n finance team , big shout to mr Ronnie , I can go on and on bout the environment I encounter with them so u want the truth read my review n go c for yours | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★ Harry Sun
    My service advisor, Jennifer, was very helpful, responsive, and I enjoyed the high quality service from autonation. Thanks. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Barbra Garcia
    Excellent service all around. We had our first oil change and Derek took good care of us. Thank you for providing second to none customer service! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ melisa.matlock
    Stand by my 5 star review, but a loaner car would be helpful when car has to be kept for a few days. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chris B
    Great service as always. The service advisor communicated well and keep me informed along the way. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★ ousleybrown1996
    Great communication and service was fast and easy . will definitely be back soon for assistance | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Prettygyrl25
    My brand new car had broken down and I called in to AutoNation to see if you all could fix it. I was told it was told that if it was my fault then I would have to pay. I expressed to the individual on the phone that I had just purchased this 2023 Dodge Challenger so there was no way I could be at fault for it not going pass 10 miles | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★ sc
    The service department put the the wrong oil in my diesel truck. The General Manager does not respond to emails or phone calls. Horrible service no accountability . Will not go back there after many years of repeat business. Gone down hill. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ erlanzi123
    The best warranty service I ever received, very good dealership and responsible. Highlight Louis as he doing great job | Read Full Review
    8/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Will S
    Went to this dealer again for an oil change and the Service Advisor was super pleasant and very professional, I advised him that the last time I had an oil change they used full synthetic and I wanted a synthetic blend to keep the cost down, well apparently the cost of oil had skyrocketed or I got screwed because they charged my $114 | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ Stacy Contreras
    This service department put the wrong oil in my diesel truck. After a quick discovery on the invoice I immediately took the truck back to the shop and they changed it out to correct oil type! I consider this a serious mistake and the General manager does not respond to emails. I will never take my truck here again. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Alex Perez - Houston Roofing & Gutters
    We would like to thank you Santiago and Phyllis for your customer services and your time to explain ever details you earn 10 stars from us. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Cgonzalez2090
    Great service fast and efficient they did oil change and everything is great definitely coming back | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Raissa Thé
    My car has been well taken care, and I haven't had any issues. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Jenna Mendoza
    Unfortunately, the customer service after buying our vehicle was very poor. We bought our vehicle in April. The tread was 1/32" above the minimum allowable, so the dealership would not negotiate on replacing them. However, - That week, I was losing air in a couple of tires, but attributed it to potential temperature changes or other | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ David Yousefi
    Had a great experience here with Tania Fuentes. She asked me what I was looking for. Within 24 hours she found me exactly what I was looking for. No hassle. No pressure. Super efficient and got me a great deal on a beautiful new Ram truck. Highly recommend. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Flavia Zier
    We had such a great experience purchasing our car through Rick Tatum. He is super professional, he always followed through with our questions/requests and goes out of his way for his customers. We never had such a pleasurable car-buying experience. He was never pushy and is super down to earth. We definitely recommend him if you’re i | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Asedrak
    Courteous and professional dealership I came for oil change. I was planning to leave and come back later on , but I ended up staying for an hour and it was done | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ mimo5962
    Friendly service. Always have my questions answered, and if they don't know they'll find the answer or direct you to some who can. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lesly Baez-Pais
    My experience was great ! Jessica was very kind and knowledgeable .. the process was so smooth .. if you are looking to get into a new car see jessica I definitely will be recommending her for anyone looking !! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Erica
    Excellent customer service from beginning to end. I worked with Korey and he answered all my questions. He made sure I understood the service that was completed that day and future services I would need for my vehicle.They even have a shuttle to take you home if needed. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Boxell
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Gabrielle Reames
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ msemerritt
    They are helpful and courteous, but service Rep but did not know about my appointment. I called in the morning before I arrived for my oil change. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ George Cordero
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Phil Schultz
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Christian Gonzalez
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Howard Stinnett
    Great service and a quick same day appointment. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★ Tim Purdy
    I do NOT recommend this dealership. They don't tell you up front that it will be days before they even look at your vehicle. Felt like a run around the last three times there. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Luis Alejandro Serrano
    I’m pleased with the service. All good. My only comment is about how long it takes for them to fix it. But the job was done correctly and Korey, the guy who took care of me is a champ! Thanks! | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ mark neal
    I called the service department last Friday to schedule a minor repair. the passenger side sun visor had broken of at the stem (plastic). i was treated courteously and scheduled for 7am on Monday morning. After check in i was informed that this would not be a warranty repair as my 3 years had expired in April. My vehicle has only 205 | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ noel
    Bringing my truck for service was easy and quick. Everybody was friendly and professional. I sat in the waiting room and enjoyed my free coffee til my truck was ready. | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ jonathangarcia15322
    Very smooth process when dealing with Anthony. He went out of his way to find the appropriate answers for my specific questions. Thanks! | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tyler Frazier
    Help me get what u wanted and great price and Sale person was amazing and very helpful I will be back for my next car | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ william.bowman77
    Derrick and the Autonation team are all about customer service and making sure the job is done right at any cost! | Read Full Review
    8/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zeshan H
    huge shoutout and thanks to Juan in sales and Sunny in finance for assisting in the purchase of my dream car. I bought from out of state without seeing the vehicle and it was a smooth and easy transaction. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Rodriguez Weil
    On 4/17/2023, I took my 2013 Grand Cherokee with 110k+ miles to AutoNation (AN) due to a engine light. A week later, Luis, the AN representative, told me that they had to repair the transmission and there was an oil leak. I was relaxed as I acquired with the vehicle Jeep's Lifetime Maximum Care warranty, which covers my car bumper | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Macias
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Richard
    My service rep “Anthony” was great. I always get great service at AutoNation Jeep Katy. Thank you. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★ khodge
    My service rep was great he met all my needs for my service. I will be returning back for all my service needs. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Crikey
    useless iditols, service advisor blames tech has no idea what to look for and cost me replacement not needed. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★ oru10000 nutti10000
    TBH zero rating - had a rattle issue, advisor requested 3 to 4 days to diagnose, technicians did trial and error for 10 days and replaced unwanted parts - problem not fixed - lackluster attitude. FYI: a battery replaced by them 2020 leaked and smoked - had decided not to go, but went back to them only because these are dealers hopin | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ ariana berrelez
    Fast and easy | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ ALEXANDRA GANUZA
    Excellent service. Jennifer was awesome. Friendly and super helpful. I waited in the customer launch with a free good hot coffee. They washed and vacuumed my car too. I highly recommend this place. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Rasonics TX
    Went for Oil Change and tire rotation after getting a coupon in mail. My service advisor was Jennifer who did a great job. In addition of the oil change, I needed anti-theft code for Jeep Wrangler which was provided by the parts dept. Overall, great experience and would go back again! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ robertb33
    We were pleased with assistance provided by Diego, Rick and Phyllis selecting and completing the deal on our truck. | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★ Matt A
    This was the most unprofessional customer service experience I have encountered. 8/15 Came in to look at leasing a 22 Grand Cherokee 4xe while they were heavily discounted and still receiving a tax credit. Test drove the vehicle and went over basic numbers. 08/17 Came back in to put in an application being ready to follow through w | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★ Sue Bosley
    One thing that is consistent is the poor customer service from the service department. Pulled up with an appointment in the oil change lane. After 8 minutes, no one greets you. Decided to walk into the service center office. There are about 5 advisors , one at the printer, 4 in front of their computers. Stood there for 3 minutes, n | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    Great service advisor and management. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Adrian B
    The dealership has plenty of cars to choose from and the facility looks clean and maintained. | Read Full Review
    8/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ BIG PERRO
    I always bring my vehicle to AutoNation Dodge Katy and they always do an excellent job I will not take my truck anywhere else thanks guys | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ jecruzv
    the service and concern of Juan Martínez is extraordinary he solved all the problems and helped me with my problem | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ lonnielopez05
    The dealership is clean and works hard to make you comfortable in your purchase. Jessica Garcia and Phyllis made this purchase happen in a timely manner! | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ JESUS MARIN
    Excelente atención, personal capacitado y muy amables, hablan inglés y español, confortable ambiente y calidad en servicio | Read Full Review
    8/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul Boyd
    My Service Writer, Diego, turned a very frustrating situation into a good experience. I purchased my used 2016 Dodge Ram 2500 with Cummins 6.7 diesel in Colorado, while on vacation. The vehicle had an issue with the coolant system leaking from the second day we bought the truck. The original dealership did not figure out the probl | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★ Duraid Nazar
    Went for an oil change last week and they dropped oil around the engine, the car is still dripping oil in my garage! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Joy Allsop
    Took my Chrysler Pacifica in to check on a possible transmission problem. The Service Department (Derrick) and Service Technician (Jason) were exceptional. The level of attention and professionalism I receive is why I continue to go there. Ever since I bought the vehicle, I have had nothing but excellent customer service from Derr | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Salazar
    | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ dandelion.patch1
    Took my Chrysler Pacifica in to check on a possible transmission problem. The Service Department (Derrick) and Service Technician (Jason) were exceptional. The level of attention and professionalism I receive is why I continue to go there. Ever since I bought the vehicle, I have had nothing but excellent customer service from Derrick | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ educan
    Good service, very profesional and have the car ready fast than i expected, I appreciated the little video that sent explaining the services performed | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★ Daniel Ricketts
    The dealership was nice and clean. The sales person was overall pretty good but the care I wanted to see was unavailable to be viewed. The car had recently been traded in and they were completing inspections and reconditioning. I put down a $500 deposit but the sales manager wanted to run my credit and I said no because what if I did | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★ cane Delamora
    I used to love this place, but not anymore. 20 minutes waiting outside for somebody to approach me. 2 salesman spent the entire time on their phones, not good business. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ roy ferrand
    I absolutely love the vehicle inspection video that you guys do now. | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ fonseca
    Cameron was great to work with! Very professional and knowledgeable. Purchase process quick and smooth. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Dawson
    Service department is very slow. Advisors only move one speed, slow. Everytime I come for something I have to wait for some time before someone is available to help me. When I make an appointment I expect to be helped at that time. What is the purpose of making appointments if they can't even help you at that designated time? This de | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★ dale.brooker
    This is the last time that I will use this dealership. They lack the ability to perform a professional repair. I have used them several times, and have been disappointed each time. I would not recommend doing any business with this dealership. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ agoff28
    John was my service technician and he was AMAZING!!! He made sure I was informed about my car every step of the way. | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ben Shamooelian
    AutoNation Chrysler Katy is absolutely has the best and most professional management and service. Will definitely recommend them and also go back there for future services for my truck! Cheers and more power to y'all! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★ Jenny Baca
    COMPRE UN AUTO USADO DE $38.000 Primero indicaron que buscarían la llanta de repuesto el día que entregaban el auto Y QUE EN TRANSCURSO DEL DIA ME LA ENTREGABAN ,luego no llaman nunca , y solo textean alargando la entrega porque obviamente la venta ya se hizo. Explican que el manager llamaría al primer dueño preguntándole que paso c | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★ jeadams62
    I bought the car. Got it checked and they said there was an oil leak. Took to back to dealer and they would not service it. Said come back. We returned and it needs a large repair. Was told that the car had been checked and the report says it is all fine and no oil leaked yet one day after buying it there was a long term oil leak. | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★ kaitlynsaucedo
    This experience was by far the worst I have ever received from this dealership! I paid $200 to be told nothing! | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Garcia23jordan
    Great customer service and prompt service I was in and out just as expected Excellent | Read Full Review
    8/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ hross127
    Dealership was clean and Barry Alster was a great salesman.. Knew a lot about his product and was able to explain to me everything I needed to know. | Read Full Review
    8/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Perez
    Felipe great salesman! Help me efficiently and got me in a car same day within a timely manner!! Thank you so much! | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Isabel Felix
    We got ourselves a 2013 dodge challenger for a great price, and we got the best service with Felipe Canalés. He walked us threw everything we didn’t know as a first time buyer. Thank you to auto nation for all the help!!!!! | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Francesco Urdaneta Conchin
    The best experience ever, if you need help buying a first time car or trade your car this is a great place for it, go with Gerardo M, he is the best sales person, very respectful, friendly and professional. He try to help you as much it’s possible, and he really cares about you! Go definitely with him! Excellent | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★ Double 9 Consultants Valet Trash
    | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Whisla
    My overall experience was pretty poor. If it wasn't for the fact that Diego was responsive and the corporate side handled the bulk of my repairs this would be a 1 star review. I made an appointment to bring my car in, but they had my car for a week before it was able to be looked at. Not really an issue but if you can not get to my | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Luis Esparza
    It was great ! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ El Don
    Great service! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Michelle
    Took my vehicle to be serviced (Oil Change & Tire Rotation). The Service Advisor Luis was AMAZING. Communication was impeccable. Thank you Luis! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★ TIMOTHY.PARISON
    Great experience! Kept me updated with all the work that needed to be done on my vehicle. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ harrisonwelding
    John Johnson did a perfect job on getting my truck repaired on a recall , one day turnaround , and even washed it , thanks John | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ CPed
    I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenient. She called with weekly updates and went above and beyond the entire time. | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ jbm
    Fair pricing and quick service. Waited on truck during service, roomy wait area. Service completed as expected. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mhzurek5
    Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I appreciated his professionalism and promptness. My car was serviced and was returned to me in pristine condition. I would highly | Read Full Review
    7/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jt Jr
    Adam Memeti was awesome at Dodge autonation katy | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★ Tim Arenas
    RAM is losing the customer service competition by a long shot. I made an appointment to check an oil leak on my Ram 1500 Limited that has under 60,000 miles. They proceeded to tell me that since they are so backed up that I had to leave the vehicle there for 5-7 days for them to even look at it, and they offered me no way of transpo | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★ brandon vos
    BEWARE: Do NOT upgrade the "vehicle protection plan" that Autonation will offer you. You will have a hard time ever getting anyone to honor anything that's promised to you. It feels like a complete scam and I will never ever ever do business with Autonation again. Ever. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Holly Zurek
    I worked with Luis to have my car serviced. He got my car in quickly. He was polite and professional. Luis made sure that I was informed concerning the status of my car. I was very happy with my experience at Autonation Dodge service department in Katy. I would highly recommend them to everyone. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★ Not Available
    Buyer beware. Melanie of Finance will charge you for GAP coverage then never provide. Her manager Lorenzo Ware will claim to reach out to you, then before you know it it’ll be 11+ days without him speaking to you. The GM never answers and is supposedly never in. Avoid this scam dealership. They scammed me out of my $1200. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★ Thomas Lopez
    Buyer beware. Melanie Vamos of Finance will charge you for GAP coverage then never provide. Her manager Lorenzo Ware will claim he’ll reach out to you, then before you know it it’ll be 11+ days without him speaking to you. The GM never answers and is supposedly never in when I ask the operator to let me speak to him since the GM repl | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ michellec
    Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial service advisor wasn’t as helpful. But when I went back to the dealership to speak to someone in person, vs via phone, I made contact with Jennifer. She was most helpful. | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHRIS NORRIS
    Excellent sales and finance, perfect experience. I would recommend this dealer to everyone. Thank you Kathy and Melanie. | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ karlajanice
    Great and fast service for our warranty repairs. Diego was super helpful. He communicated promptly and got our issue fixed. | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lee West
    Incredible customer experience with the purchase of my wife's Mer Benz CLA 250. New salesman Victor Gomez Hernandez is a great guy who did a good job with the sale. Diego who I think is the Sales Manager was friendly and informative. Dain the Finance Manager is Great. He explained everything every step of the way. The buying process | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★ victoria perez
    If I could give this place a Zero I would. I honestly can't even imagine how people can be so uncaring so unprofessional just be straight up like they don't care if they put you in a bind or not. This place should not get away with what me and my sister have had to deal with we signed on a vehicle got all the approvals was told it wo | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★ armitage.aaron
    Poor customer service and had problems that wouldn't be taken care of never again | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ amankugasia
    I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to date with the status of vehicle. Overall very positive experience. | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Roxana Muniz
    I would never recommend anyone to this dealership they are very unprofessional and do not care about their customers, The sales manager and director were no kind of help at all . They just wanted more money , I purchased a vehicle from Jessica 3!weeks ago , the second day the engine light came on and she sold me a truck with a bad ba | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★ Brittney Oby
    Completely dissatisfied with the service received from Autonation. First and foremost customer service overall needs to be vetted. Not an employee nor manager returned any of my countless calls. I was never given any update about my vehicle. I had to physically go up there to be told that my car was ready. When I asked why I had not | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Javier Martinez
    Took my Ram 2500 in for oil change/tire rotation and the tire rotation did not get done. In my profession tire rotations are vital in maintaining tire life while on the road. With little time I had to get my truck serviced and back on the road I was disappointed | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★ Aaron Armitage
    I was warned about even dealing with this dealership. Customer service will be given zero stars if I could from the sales team and management. Recieved vehicle cruise control stopped working gas cap light came on. Battery had to replaced and key fob won't unlock the truck. While waiting for a response after calling several times and | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★ Abbas Samimi
    I took my ram here for an easy recall and after 3 days they did not do any thing so I will never come back here | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Robert Poldervaart
    Diego was helpful, friendly, and quick to come out to greet me. Got a free car wash after the service. | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Christy
    Jessica Garcia was my sales rep. She was extremely patient and helped me find the exact truck I wanted. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jlaucirica
    I had a great experience with a professional, helpful and friendly service. I’ll definitely return next time. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ joettagordon
    Turn around timing is good. Anthony was my advisor. He was very helpful to me | Read Full Review
    7/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Wilfredo Vega
    Good and fast service | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ i.olujimi
    Excellent, professional, good interaction customer. Excellent, professional, good interaction customer Excellent, professional, good interaction customer | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ jpark481
    Great Dealership with great service! Everyone at the dealership made purchasing a vehicle seem easy. | Read Full Review
    7/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christy
    Jessica the sales rep was very kind and easy to work with. She was patient and did all she could to help me find the exact truck I wanted. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★ Treat people with respect
    We Purchased a Ram 1500 from this dealership on March 20, 2023. My stepson drove off with the vehicle, we came back the next day and the dealership renegged on the deal that was agreed to. Hassle #1, after several escalations and speaking to several managers it was resolved and they re-sold the vehicle to us. We handled the financing | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★ Matthew Terry
    These people are noting more than liars and crocked as it gets been lied to on sticker price over 2 times then they bump it up 300 more month when time to do paperwork just discussing way to do business hope you evil people get what you disserve I'll make sure everyone know how SHADY YALL CONDUCT BUSINESS. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Jean Paul
    | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★ TLopez
    After purchasing my Gladiator from Gerardo (Sales) and Melanie (Finance) some issues I’ve encountered was the buyer tag (for my plates) showed gray as the major color, when the vehicle is firecracker red, bed-liner needed to be sprayed, and my trade-in took very long to get paid off. Autonation’s finance team corrected the tag, the b | Read Full Review
    7/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniela M
    Great and fast service ! Always on top of their game ! Definitely coming again for another service | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ directlyme
    My service advisor Derrick made this experience stress free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derrick updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that w | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ benhursrodrigues
    We have been treated really well by Ricky and Diego. They worked hard to make things happen | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Claudia Diaz
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jami Cloud
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Frank Anzalotti
    Once again, AutoNation Jeep is amazing. Korey will help ya out | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Travid Duong
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Ute Barber
    Great experience with the company.. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Truth be told
    The staff were great. Very professional and polite. Not one employee was just sitting around…They’re running a good outfit at this location. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Jake Quin
    I want to say thank you to Mr. Adam and Mr. Pedro! I've been calling from a sister store for a few days, and these two gentlemen have been a genuine help. If you're looking for a sales professional, consider working with one of them—helpful individuals going above and beyond. -YQG | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ ATKINSSLATERNATION
    This dealer was absolutely amazing. My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Diego updated us every step of the way and even had our vehicle washed and ready as promised. T | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★ Irv Roman
    If you have a question or issue with your vehicle good luck trying to call and get a hold of someone to help you. Had a question regarding roadside assistance on my vehicle because my wife was in need of help, their IVR loops over and over for customer service and the same and no o e answers. So I try service department and after I e | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Rev. Garland S Thompson
    Exceptionally service was provided and our service agent Luis was communicative, knowledgeable, and forthcoming. We greatly appreciated our experience. | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★ Raul Alanis
    My tires were rotated and I noticed my tire pressure was low after the light came on 5 miles into driving. So I had to pull into a store to put air and spend money when I feel they should of checked it there | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★ Mohammad Fahim
    Great customer service .. no pressure sale like always autonation do . at this location too | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ lovefearout
    They are not responsive in the service department at all. I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced my car never would have gotten fixed if I was not on it. | Read Full Review
    7/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Bryan K
    Drove down there to look at two different vehicles. One was online advertised at $64k, and when I got there they wanted $81k for it. Marked up to do “market adjustment”. Second vehicle was advertised at $55k, and they wanted $71 k when I go there. Pretty shady practices and I don’t appreciate them wasting my time. False advertising. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ James Pomeroy
    I was very pleased with my experience at Auto Nation. | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ pablosalazar1701
    Excelente servicio y atención !! Siempre que tienen que asistirme muy amables y dispuestos en colaborar | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ GreenHulk1952
    Prompt service Cody was very helpful and knowledgeable they went above and beyond my needs friendly | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rms911
    It was easy to schedule and service was prompt. Waiting area was well equipped for desks and internet conn. | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ mikeholmescpa
    Had to take my23 Jeep Grand Cherokee in for a recall. Just got the letter the day before. But the service techs and writers took me in immediately and got this recall inspection done in an hour. Washed my car. So now I'm good to go for a long summer drive out to Colorado. Was happy to get this done prior to next week's trip. | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ pappyfo
    As always my vehicle was serviced without problems. I waited and it took about 1 hour as I was told it would take. Service completed and vehicle washed and returned to me. Great! Service Rep. made sure all was done and complete. | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danny G
    Great service! In and out. Service advisors were great! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ PDog73
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Perry Johnson
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★ Dale Breithaupt
    I bought a 2017 Ecodiesel from them. I never had any problems with sales. Service? Get ready for con jobs! They want to charge you for updates they say take forever. I was hit with $850! They bamboozled me with another vehicle that only needed a spark plug replacement, yet they wanted to do an engine teardown. I was naive and | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ dean62
    Dealership was great from start to finish. Saleswoman was fantastic to work with, management was helpful, and finance was very helpful. Plus I got a great deal! | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★ Anahí Arevalo
    No tienen buenos profesionales , las personas que atienden ahí no te ayudan y son poco amables tampoco están capacitados para reparar vehículos de su propia marca , tenemos un jeep Cherokee y nunca pudieron darse cuenta que nuestro vehículo tenía 2 baterías ?? en todos los chequeos que hicimos ahí , tampoco te dan un diagnóstico corre | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Abbey
    Our sale person was Eric. He was awesome. Made the buying process seamless, no pressure, no stress! He was so professional and knowledgeable. We’ll for sure be purchasing our next vehicle here! | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Chaudhry Ayaz
    Jennifer was very helpful like always. Great customer service provided by her. Every time I visit she takes care of everything & provide a great service. | Read Full Review
    7/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ morozpjj.jm
    Diego nava excelente profesional en su area calificado y buena atencion 100% bueno recomendado a | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Williams
    Big thanks to Cameron and the team at ACDJ. I know that I made the right choice with my Gladiator. They continue to make me feel like I'm more than just a customer at this place. | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Neil Bekkalana
    Supper professional highly recommended, big thanks to the sales gentleman Mr. Eric he was awesome. | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★ James Revels
    ** Commentary on "Response from Owner" below: Attempted to contact the GM, was told that he was in a meeting and would call me back. Never received a call back (shocker).** Was experiencing a check engine light and AC issues so, I took my car in to Autonation CDJR Katy for extended warranty repairs. I set an appointment online a | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★ Antonio “Tony” Montelongo
    Went in to look a vehicle priced on their website for 50k. I show up, look at it, and they want to come back with a price of 75k! Because of all the “upgrades” they had to do to it. Place is a scam. | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Liz
    For getting my car fix for a recall was one of the best experience. Drop off my car the night before and it was ready early morning the next day. I was amazed how fast they fix my car and how nice and helpful Luis was. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ IllusionsTTX 08
    Louis was great to work with | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★ cesar casalderrey
    Horrible service, they tell you whatever they want you to hear and make promises just to make the deal. I bought a truck Saturday and added a Tunneau cover to it and paid $1984 because it was "the only one in stock and could get done Monday before I had to leave out of town. We went to the parts dept and was assured that it was there | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Luis
    Great service and communication from advisor about my vehicle. No issues and quick return of vehicle. Thank you Andrew. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★ tapauley2
    I’ve had several visits to this location. I’ve bought Jeeps, had service done and called in with questions. I have not been disappointed with anyone or anything. Everyone is very helpful and friendly; including the man giving rides to people leaving their cars. I highly recommend this dealership. ?? | Read Full Review
    7/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carolina Sosa
    I don’t like the service from the seller | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ JASSONS ZERPA
    Excelente atención y buenos precios y lo mejor de todo es que no venden autos chocados como otros dealer | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Michael Jackson
    I recently took advantage of AutoNation Chrysler Katy's "Certified Offer" to sell my wife's van. We did not buy a vehicle from AutoNation but were still treated with respect and as valued customers by Grace Ingrande. In researching what a similar year and model van was selling for from both private sellers and dealerships, I had a | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★ Cindy Barron
    I am sorry but I can not recommend this dealership for auto buying needs. I had seen a vehicle on line contacted them to see if available and was told yes. My sales person obtained all my information for financing and then I would say I was ghosted for 2 days no messages returned from finance after multi calls to speak with them and | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ TAE LEE
    They are great in taking care of customers.. Very professional and knowledgeable. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Mel Sukolics
    Loved Autonation, from sales (Justin) to service (Jennifer) they were top notch. They made the process easy. I highly recommend you give them a try. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ callejascristian
    Kevin was the service writer that took my vehicle in. Very friendly, great customer Service. | Read Full Review
    6/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Don
    Failure to communicate, through the entire process. Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointment. Arrive at appointment and told a 4 day backlog. Why are you accepting appointments with a 4 day backlog. Once work complted and paid | Read Full Review
    6/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Terry Thibodeau
    Express lane service was fast and friendly. Was in and out within the hour for an oil change, tire rotation, and multi point inspection.(2017) (6/27/2023)Edit: I had previously given Autonation a 5 star review based on their service. Unfortunately I can no longer in good conscience keep that rating. Service is what keeps people comi | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★ PAMELA GRISHAM
    I brought my car in under warranty over four weeks ago to have a transmission which is under warranty put in I was told by Alexandro that they had one in stock and it would be put in immediately now I’m going on several weeks of him telling me that they’re just busy and backed up which I’m sorry I have already been told by a technici | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★ Aiyna Dhawan
    I came in with my dad to sell my car and the sales person promised us a selling price and when we came back took his words back. Additionally brought his manager who was extremely rude to my dad and walked away us being mid sentence. Very unprofessional and rude employees. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ jessicalynruland
    Jennifer was so knowledgeable and super helpful. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ fspano2007
    Excellent service. Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My car was serviced for fixing a few recalls. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark Veazie (Mark Veazie)
    Professional and efficient crew | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ ilartesano Magic
    I will go to the one in Houston , as a costumer I feel ripped off in my 50k vehicle, not a great place to buy your car if you are planning in creating a business relationship with that dealership | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ Tim Speidel
    Absolutely terrible customer service. The only reason I will go back is due to oil changes I have waiting to be used. The service advisor assigned to me acted like he had a hard time being awake and having it together. I asked him how long it was going to take for the oil change I had an appointment for and his response was a coup | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ Kelly
    Tried to call the GM. No one answers and still haven’t got my money back as promised ! Put a deposit down on a vehicle and was promised it would be returned. This was April 20 and no one has contacted me or refunded my money. Sales guy totally dropped the ball. The vehicle I wanted was sold. Financing will not communicate with me at | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Justin Black
    Amazing experience! Special thanks to Daniel Dowdell! Highly recommended place. Daniel was very patient and regardless of my situation he found something that fit my needs and managed to get me in a vehicle within my budget. If you are looking for a vehicle this is the place to go. They Will work with you. Thanks again Daniel you are | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Garima rajbhandari
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ NTD_Katy
    Great service! Drew received my request about 1 specific truck. When I showed up he already had it ready to go! Needless to say I bought it. | Read Full Review
    6/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ dludlow2015
    Quick and easy.. good service, friendly and nice waiting room. Will definitely be going back for service | Read Full Review
    6/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Lety
    Louis is a great agent, excellent communication, they give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so not happy with my vehicle since we don’t know when wipers can start up anytime and all screen pad needs a software update that I nee | Read Full Review
    6/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Shanni
    When in to get an oil change done, I had an appointment and they let me know how long it will take to complete, but it actually completed much earlier than expected. I had a nice experience. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Margaret “Dontplay_not_today” Curry
    | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Quiston Jenkins
    I came in with a budget and Collin got me in what I wanted and better. Go see Collin at AUTONATION KATY | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Jason Kim
    Very professional and friendly. I have 2022 jeep compass. Took my car here and get it fixed in two days. They fixed my car what other dealer couldn't do in 6 weeks. Thank you | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Vzavala1108
    Excelente job! Great place to take your vehicle for all your needs. Friendly personnel and pretty competitive prices. | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ imjkim
    Very friendly and professional staff. I took my 2022 jeep for auto start/stop not working. They fix my car while another dealer took more then a month and couldn't do. I appreciate how they kept in contact to let me know the process of my car. I got my car back in three days. Thank you Auto Nation for great job. | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ ESTEBAN AVILES
    Really good customer service! | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★ James Revels
    Was experiencing a check engine light and AC issues so, I took my car in to Autonation CDJR Katy for extended warranty repairs. I set an appointment online and I arrived was greeted by "Alex or Alejandro" and explained the oil pressure sensor had failed and I had verified with my scan tool and the gauge on the dash being pegged at 9 | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Jay
    Good customer service, service was done perfectly. Will come back for my next service. Good job! | Read Full Review
    6/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Paul Hild
    Recently had my truck's oil changed and tires rotated. The following day I noticed oil under my truck. I live 2 hours away, so i contacted Ray in the service department. I was told that I could take it to any Autonation dealer to have it looked at. The problem with that is there are no dealers within a 2 hour drive. They told me | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Vilo Mendez
    | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ EJF
    Really and truly, Korey Austrie was an oustanding service advisor throughout the process of my Jeep Gladiator's oil change and recall 'repairs'. | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Colleen Hessah
    They are very friendly and efficient always busy whenever I go there but they work quickly to get the job done, Anthony was very thorough in explaining what was done to fix my Jeep, thank you | Read Full Review
    6/17/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Woods
    Excellent service provided by Service Advisors. Scheduled service completed sooner than expected and was back on the road. Derrick and Justin are a credit to AutoNation Chrysler Dodge - Katy. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Merwan Hamsayeh
    Derrick Foreman is a rockstar! He helped get my vehicle in & out while making sure I was at home in the lobby. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ sam.quark
    My advisor, Korey Austrie is always great. Dealership is always clean and well-run. I was able to quickly get an appointment, and the service was fast and efficient. | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Sharon Spurrier
    We went to the dealership last night and spent over 5 hours there. We were told the car was ours that we would finish the next day. Over twelve hours later and us calling several times to speak with the salesman; we are finally got a called back and he told my husband that they sold the car out from under us without even a call, but | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Diego Campa
    Justin C . up in service gave me 5 star help. Came in for some warranty work on a tire bright and early. Had my car on a lift within 10 minutes or less of being there. Had photos and everything submitted to warranty and had me out quick. Everything got approved came back next day to have the tire put on since it was out of stock whic | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ chrissalazar390
    Mr. Luis and his team did a great job and even washed my truck. I would recommend Mr. Luis to help anyone for any service to there vehicle. See you next time. | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Happy Customer
    The process of buying our pre-owned vehicle was very smooth and Barry was great to work with. They were friendly and honest throughout the process. | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ bobcat_andy
    Both sales and service have been a pleasant experience. Starting with Bary who sold me the Larime 2500. Very professional and knowledgeable of the product. In service I dealt with Kevin for my first oil service and was out in under two hours. Overall very satisfied and would recommend them. | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ kv******d
    Corporate policies in Finance etc. just made it more difficult to do business than it should have. By the time we were done, I was disgusted with the place and wished I found the vehicle elsewhere. | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ maqfoto2
    Andrew did a great job and was very courteous when I brought my car for an oil change. Fast service | Read Full Review
    6/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Troy M Jenkins
    Great Service keep me updated | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★ Christina Hilburn
    This company has the worse customer service over the phone. Every time I make an appointment they need my number to look up my information and then they still can’t find my information. This has happened 3 times. So today I called to reschedule my appointment and they don’t even have me in for one. smh! So I tell the lady this is cra | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Lopez
    Excellent experience. Within two hours we agreed on a price. Our wonderful sales associate Gerardo then drove us to a restaurant close by (since my mother is diabetic) so we could eat while we waited on finance. He even picked us up from the restaurant! We then went into finance within 20 minutes. Probably the friendliest and most sk | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ harish naviri
    | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Sandy Kramer
    Great customer service. | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Mc
    Best service I had thank you I’ll come back again Dodge Jeep ram Katy | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ TLopez
    Excellent experience. Within two hours we agreed on a price. Our wonderful sales associate Gerardo then drove us to a restaurant close by (since my mother is diabetic) so we could eat while we waited on finance. He even picked us up from the restaurant! We then went into finance within 20 minutes. Probably the friendliest and most sk | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ dcorey74
    Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extended warranty provider. | Read Full Review
    6/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danny Corey
    Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extended warranty provider. | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★ Walter
    Service is very bad the guaranty you buy at the dealership to hard make fix tings is cover. | Read Full Review
    6/11/2023 12:00:00 AM | DealerRater
  • ★★★★ joereisert1
    No communication skills bad management for service never keep their word on the time that they say that you're going to get an appointment | Read Full Review
    6/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Baba
    Great Service person. Did A great job Helping With my Problem With My Truck Service | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ jessie_dm
    Excellent service Luis helped us in everything I needed and solved the problem that I had very happy with the service | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Katy Funeral Home
    Great Job with our Company vehicle. Luis was super helpful and delivered our repaired vehicle before the promised date and time. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ OVEY BRACKINS
    Very fast and prompt!!! I love this place! | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Jean-Claude Piche
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ antonia hernadez
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★ Jennifer Martinez
    Can't walk out of here without being forced to add extra coverage and also lie to you that it can be removed after. Ronny from finance department is nothing but a liar and upsells to earn his commission. Told him over and over again I didn't want add ons and he just pushed it. Now, he has me chasing him around and he keeps avoiding m | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★ Geovany Fundora
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ James Juarez
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Why
    Thank you! I was in quickly and all my concerns were addressed with a smile | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ahsan_
    Had a regular maintenance service done here for my dodge Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brendaanahi85
    Everything was great Jimmy was helpful but Alex made me wait until Jimmy got back from lunch. He couldn’t just hand me my car keys so disappointed about his customer service. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ TRUNG DINH
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★ Ernesto Paz
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Rodandzem
    First, my service advisor, Korey Austria, immediately came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ eli
    I was not very happy with the service. I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to cancel and remove Mt vihecle from the shop. This dealership wasted my whole week waiting for my car and never got the service I was expecting. | Read Full Review
    6/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sebastian Logsdon
    Korey was great and kept us informed with everything going on | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Wallace Smith
    Alright so first i just want to say thanks to the entire AUTONATION staff BUT more importantly my salesman Daniel! My experience at AN this past weekend was what every car buying experience should be like.. smooth , simple and EASY. Daniel was able to trade me outta my previous vehicle and not only accomplish but surpass every single | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Jackson
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★ Monica Carter
    The customer service was great from beginning to end. I received updates on my vehicle's progress throughout the service. I will definitely consider using this location again. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★ Greg Spichiger
    Terrible experience. My catalytic converter was stolen and their quote was so high my insurance would not cover the cost of the repair. It was a two week ordeal dealing with the dealership and insurance. The insurance adjustor advised that I go somewhere else. A local shop was able to do the repair for $2000 cheaper and it was rea | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★ angsmith71
    Service took longer than I was told. Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late to an event because they had my car and did not ask about doing the recall that I was going to do in the summer. | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Andrea76
    Justin went above and beyond getting work done on my jeep that was towed into dealership. He was very courteous and kept me informed. Great work Justin!! Will recommend Autonation Jeep and Justin to others. | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Yarden Cohen
    Ask for Barry! He was incredibly helpful, honest and worked very hard to find the cat and deal I wanted. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Keith Boehler
    The service crew did a great job on my Jeep Wrangler. Oil change, tire rotation, fluids checks and exterior detail! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ CG
    My experience with Autonation DodgeRam, Katy, TX was above average, excellent! From the phone conversations with the sales team, to arriving and seeing the vehicle waiting for me was amazing. Drove 2 hours to purchase this vehicle; the sales manager, salesman, and finance made the purchasing process smooth and quick. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Chris Lyon
    John was diligent, informative and very pleasant to deal with. Every service experience we have had with AutoNation CDJR in Katy has been top notch. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★ Truc Nguyen
    Great experience so far. Put down deposit on a sienna that won't be ready until Tuesday. Got first dibs. Let s see what happens Tuesday. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★ Paula Garza
    Beware Moms and Dads of your child first time buyers. This place looks for young buyers to make everything look great and then after having a car for 5 days the transmission goes out. They don't return calls, they basically forget who you are at this moment. My son bought the full coverage warranty and the warranty department will no | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Jairo Ruiz
    Service person (Justin) was excelent doing his job, he helped me a lot, I am pretty sure for my next visit I'll try ti contact hjm again. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ misael rosario
    | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Mona S Smith
    Fast and very professional service! My salesperson was Daniel! I recommend him for your next purchase! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ David Smith
    If I didn’t have a warranty thought then, I would never return. Poor service and they say they did things that they clearly didn’t do. You should be able trust that the dealer is servicing your vehicle correctly but I have yet to have a good experience in 2 years. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ Virginia Castillo
    My car started overheating. I took it in on Wednesday 5/24/23. I left it and till NOW Wednesday 5/31/23 no return text no return call no update on my car. I finally got someone on the phone. He apparently did what he could on his end n due to not be my service advisor could not speak on my car other than its been assigned to someone | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ Ozan Gunonu
    Just called to get an appointment to diagnose overheating issues on my car and the lady that was supposed to set up the appointment just hung up on my face. Great start ???? | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ Martin Quintana
    Very bad services | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Tx Nair
    Grace was amazing to deal with. She was professional and was able to answer all our questions and concerns. I will definitely consider doing business with her/Autonation. | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Gary Wysong
    Service was very professional | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ LisaMichelle Bandel
    | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Shalia.heugatter
    We go to the dealership because it’s the most comfortable and easiest place to purchase a vehicle. | Read Full Review
    5/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Trev. B.
    Diego Morales did a fantastic job throughout the entire process assisting me. The part was on back order for months but he kept me informed of the progress. Eventually he was able to get the part from another local dealership & scheduled my repair work and got it done! Thanks for your dedication & great customer service. Trevor B. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gladys Logrono
    Diego and Gerardo made me feel confident and comfortable with my purchase. The majority of the staff is very welcoming and helpful. Thank you | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Sergiu Borsan
    Good experience overall. Cameron is a nice guy. Buying and trade-in was seamless and painless. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ motoki929
    It takes a time to finish the service much longer than expected, and wanted to have progress in timely manner even by text or mail from them. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Mark Trojacek
    The Grand Cherokee itself is a nice car however pay close attention to the contract. The finance department stuck two extended warranties in my contract that I did not ask for. They told me that the car was discounted to cover that cost. I feel like I've been played so I would never buy from Auto nation again nor would I recommend th | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ James Williams
    I always get exceptionally professional service at AutoNation CJDR Katy. Korey makes sure everything stays in track and it's always communicating status. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Bertha Cardenas
    Kathy is amazing ! Honestly she’s just the best! If you want efficient and friendly and an overachiever go to Kathy! I have bought 5/6 cars from her and every time I get the best customer service. She’s super friendly and always helps from a-z . With our last purchase she really helped us so much! I wish all the sales representatives | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Letisha Simmons
    A W E S O M E | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ letishasimmons4
    THEY DID THERE THING THE ENTIRE PLACE GETS A ?? LOVE IT KEEP UP THE GOOD WORK | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★ Kelly
    Put a deposit down on a vehicle and was promised it would be returned. This was April 20 and no one has contacted me or refunded my money. Sales guy totally dropped the ball. The vehicle I wanted was sold. Financing will not communicate with me at all. Was promised that my money would be returned and still nothing. | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Marco Cervantes
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Rafael
    Excellent service from the whole Service team and specially from Jennifer, my service advisor. Good job! | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tehoni Owens
    The service was great and the wait was not long what’s so ever I love it it , it was really good here ! | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Gary Case
    I was treated with respect, I just wish your prices were lower | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Laura Valdez
    Great service department. Jennifer was pleasant and offered great customer service. Highly recommend. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★ Peggy Albert
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    5/20/2023 12:00:00 AM | Google
  • ★★★★ Jack Quenby
    We came today after confirming 4 times during the week we were coming for a test drive. We drove 1 hour to come to Katy only to discover the car we agreed and confirmed 4 times for the test drive wasnt available and she did not let us know as it had gone for a paint service that morning . Disgusting customer service, incompetent sale | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Javier Sanchez
    | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Paul Martin
    Oil change service was in and out quickly for a Saturday morning. Thanks | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ S60buyer
    Luis and the service team took care of all my concerns and got me back on the road in a reasonable amount of time. | Read Full Review
    5/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ cfordou
    Kevin did a great job with my oil change. In and out. It only took around 30 minutes. | Read Full Review
    5/18/2023 12:00:00 AM | DealerRater
  • ★★★★ steve.kirksharian.sr
    Repair took to long to get it done almost two weeks. Need to be faster | Read Full Review
    5/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ larae hyles
    We had a really great experience. They were super helpful. Will definitely consider coming back when we need another vehicle. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ bryan rauda
    Berry Alster He is a great, very friendly salesman. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Le
    Fast and Good service | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Leroy Johnson
    | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Williams
    I just want to give Jonathan Dennis sales man. Big shout out for going the EXTRA mile for me to get a car knowing my credit was not a1 but he did everything in his POWER that day to get me in a car and he did that I was probably there a total of 5 hours but everything went fast and I drove off the same day thank you soo much I only h | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★ Timothy Satcher
    Everyone was very pleasant. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Keith
    Didn't matter that I had an appointment. Got cut in line by people who showed up albeit prior to my appointment who didn't have an appointment. Really it's first come first serve. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★ Nathalie Mayea
    RUN!!!! New to the area looking for a place to service my truck, my brother took his TRX to get serviced on Wednesday and it was STOLEN from the lot on Thursday during work hours. Strangely he received a message saying they were pending a report from the tech on Friday. Things don’t add up.They didn’t notify him his truck had been st | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ jrfrerich
    Mitch was great. Very helpful via phone & text. Had both of the trucks I was interested in ready when I arrived. Very quick to work out final deal. Financing was slow. | Read Full Review
    5/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Benedict Santhosh
    The service was really good and they did not recommend what is not needed at that point of time. No extra charges. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Hernandez
    I brought a car from here was in really good condition. Daniel and Ronnie were nothing but excellent in helping me buy the car. The helped me in so many ways and went out of their to get me exactly what i wanted. Nothing but perfect service | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★ armstrong22802
    The service staff is always courteous and helpful. I just have a problem with having to book my oil change two weeks in advance and still having to wait over an hour. If I do buy another vehicle from Dodge I will not get the service package. | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeff.maybray
    Great customer service, impressed by their honesty of the repairs needed. Jeep was completed early, washed and waiting for me. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ julioron
    Excellent customer service while replacing thermostat on mu Ram 1500. AutoNatlon warranty full fit the issue and service Representative was kind helpful and swift over the service | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Souljamanrcw52
    Great service very good ghgfffff gghhhhgf hhh JJ Hh bun uh Jb. JJ JJ jj | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Timheck2710
    Service department is very responsive and dedicated to make sure service is completed timely and to my satisfaction. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mrs Gage
    One of the smoothest car-buying experiences I've ever had...and I've had quite a few! I didn't feel like I had to keep doing the back-and-forth thing trying to get what was fair for my trade-in, and the price for the vehicle I purchased was very reasonable! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★ Patrick Wainwright
    Wow!!! Where to start!!!! Wish I could leave no stars, but apparently that is not an option!!!!! These people will absolutely lie to you to get you in their store, and then try and act like they are either doin you a favor or you are just unreasonable!!!!! Don’t use their online calculator, or the appraisal for your trade in, because | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ David Guyyoche
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ B055intx
    Justin and Jimmy did a awesome job taking care of my needs! Thank u both so much!! | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ jc.rodriguez10534
    Awesome experience as a first time buyer. All the questions and doubts I had were answered to my satisfaction. I would definitely recommend Autonation to someone looking to buy or lease a car! | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bp
    Took jeep there twice now. Both times they failed to wash it. Forgot to reset oil light. Didnt provide rental last time when they kept it for almost a week and refused to shuttle me back home. | Read Full Review
    5/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ alwayssunni
    Seamless experience and Barry was great and very knowledgeable about the vehicle and it’s features. I live in NC was able to do everything online and vehicle was delivered to my door. | Read Full Review
    5/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Smithwick
    The service department got me right in and got me taken care of. I appreciate their commitment to excellence and will be returning again | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Spears
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Paola Kordys
    Siempre muy bien asesorados, excelente servicio de venta y post venta | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Cesar Espinosa
    It’s a really good dealer. This dealer has good deals and costumer service. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★ Terry Cissell
    The staff was pleasant and explained every step. It just seems like 6 hours is a bit much when purchasing a vehicle. This needs improvement. Would visit again in future purchase of another vehicle | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★ Luis Rubalcava
    I purchased a car from this dealership an Audi A5 the car ac system went out not even a month later. I don’t believe the used cars they sell are reliable. I contacted them and between the sales guy and service department they just ignored me. They are nice until the car is off the lot. I’ll be complaining to the BBB about my situatio | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★ Colson Bedair
    Was very confusing the whole time lied to me about being able to fix my vehicle Was very disappointed the warranty I got, for my vehicle was not worth it honestly I do not recommend auto nation. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ endressteven
    Great customer service answer all my questions during the service and returned my call promptly when completed. Would recommend the service advisor get a 5 out of a 5 for the great service. One of the few that could answer all your questions. | Read Full Review
    5/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edgar Torres
    | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Ms.Brandy.n.smith
    Awesome! Very friendly and patient to work with! We told them what we wanted and they were able to make it happen! | Read Full Review
    5/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Peacethroughtouch
    Customer service is usually great with minimal wait time. The communication between client, service rep and technitian is typically good. Like everyone else, it does take a long time for parts to come in. As long as your patient, this dealership and team will work very hard for you. | Read Full Review
    5/5/2023 12:00:00 AM | DealerRater
  • ★★★★ Orlando Rodriguez
    Atención excelente | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★ james.freeman49
    I purchased a used vehicle April 2nd the salesman ensured me it throughout some of point system inspection by Autonation. I heard the belts squeaking and of he told me no problem just have it in and I will them take care of that issue. I said, there’s no rush for the paperwork. As I was already approved by my credit union. The promis | Read Full Review
    5/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rocioantunez1996
    Excellent customer service very friendly and very good work. Thanks for the good work and kind customer support. | Read Full Review
    5/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ robc.475
    Very quick service. The service advisor was extremely polite and helpful. Got me in and out in no time. | Read Full Review
    5/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ RedeyeDave
    Kathy was excellent in seeing everything was handled properly and keeping me informed during the whole process. Went very smooth as an out of state buyer. | Read Full Review
    5/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tom V
    Purchased a new Ram 1500. They were honest and upfront with their pricing, and didn’t try and nickel and dime me with deceitful “dealer fees” (cough Mac Haik). Hell, they even threw in a sprayed bed liner for free. I will absolutely be giving them more business in the future, and would recommend to family and friends. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★ Miriam A. Maldonado
    | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Michael Groomes-Noveske
    | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Hurst
    Great honest service… The service representative saved me money in the end… | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Lady Darkchylde
    Great place & Great People. Nice Selection | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Brandon D Smith
    | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ Neal Duncan
    Recommend not going late on Saturday afternoon, but besides the lengthy process everything was great and our salesman Darian was the best! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ Tristan Smith
    Terrible customer service, they never call you back as promised, and it took me 3 months to make changes to my warranty due to never being called back and my emails ignored or disregarded. IF YOU WANT GOOD CUSTOMER SERVICE DO NOT GO HERE, THEY ARE SEVERLY LACKING IN THIS DEPARTMENT! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ Tristan Smith
    If I could give them a negative review, I would. Great buying experience but terrible customer service once they make the sale, false promises of being called back, having to pester them for information and paperwork 10/10 would NOT recommend. DO NOT GO HERE EXPECTING CUSTOMER SERVICE! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ threedog
    Service rep, Justin was awesome and helpful. Oil and filter change/tire rotation were part of the Jeep Wave program and we didn't get charged, so the price was great. Went there on a Friday morning and had to wait an hour and a half. Will go mid week next time. Clean waiting area and restrooms. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rtcooley23
    My salesperson Eric was great. Very helpful and knowledgeable. He went out of his way to accommodate my need to complete the deal quickly. I also appreciate the sales manager in finding extra incentives to get the best possible price. I was a bit annoyed with the finance person (Dan?) who kept pressing me on the extended warranty/ser | Read Full Review
    4/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ fernando espinosa
    Great Service and Facility | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ 1daystocks
    Great service love my new Jeep couldn’t be happier Thank you Jessica for your help | Read Full Review
    4/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marisoltrading21
    Dealership was clean and well organized. Justin helped us out and he was great. He was very friendly and knowledgeable and made sure to answer all of our questions. | Read Full Review
    4/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ eddieechavarria
    Justin was great >his enthusiasm that early in the morning was packed with good energy!! | Read Full Review
    4/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marisol Cantarero
    Justin was great. Very friendly and knowledgeable. He made sure we were completely satisfied when we left. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Jesse De La Ossa
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Teylor Seals
    Jennifer was absolutely amazing. Great customer service. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Sherry Daniels
    Justin at Katy Jeep was super helpful. We were able to talk out our Renegade car deal over the phone, and the next day drive out with no issues. There is no pressure sales here! | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★ Patrick Canning
    Poor service, had an issue with my truck, picked it up only to have to bring it back in again and still have not heard back. No sense of urgency to the customer. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Goode
    Mr Phillip and drew were very helpful and Mr Phil made sure I left with a car off the lot that same day with exactly what I was looking to pay per month .. overall 10/10 service and would recommend to my friends | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ marco pacheco
    The guys at Auto Nation Dodge Katy make buying a car easy! I will definitely come back and definitely recommend to anyone in the market for a vehicle. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ matthew baer
    I had the pleasure of purchasing a brand new 2023 white LoneStar Ram Built to Serve edition with black bumpers to match the black wheels. Looks super slick!! Cameron did an excellent job in helping me choose this perfect truck. He helped me pick and choose the perfect add-on’s that I wanted, while making sure I was comfortable with | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ hotrodrigue
    Justin was amazing. The management worked with me on the price. They basically didn't say no to anything I asked. Best price anywhere. | Read Full Review
    4/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Omar Said
    Sales manager thinks he owns the world super rude guy no people skills and doesn’t know how to speak with people or watch his body language. Very disappointed with the interaction with him. Super confrontational guy. The sales person was a good guy might have walked out with two vehicles with him if that sales manager didn’t get invo | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ jkharrison
    I was promptly greeted,checked in the service department and my car was immediately taken back to be repaired and was done so quickly. Very professional. | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ faadnd03
    Excellent service and attention from the staff . Great sales person and kind. Santiago great sales person, overall five stars . | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chaudhry
    The service was great. Jennifer is always very professional and helpful. She explains everything and got the service done in timely manner. | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy
    Great job did what I asked and didn’t oversell any services that were not required. Great job! | Read Full Review
    4/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Williams
    Got another new charger here. Super friendly staff who aren't super pushy, obviously they are a dealer at the end of the day so they are kinda, but friendly about it. Gave me a solid deal on my trade in. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★ David Grimmer
    AutoNation Katy took excellent care of my minor issues as well as the bigger problems I asked them to evaluate. We resolved all our issues and I'm miles down the road now. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ hai cao
    They all are great service. John is one of advisor is very nice and honest. They took my vehicle less than 1 hour for a oil change and top of all the pluid level, also check tire tread and brake... Overall great service. Thanks. | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Dawn Tejero
    Grace was nice and very helpful!! Excellent attitude!! Keep her around!! | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★ licy ramos
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Mondakini Chatterjee
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Montgomery
    | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Gavalonkeno
    This dealership has a consistent reliability track with providing me with the services that is required of my vehicle. | Read Full Review
    4/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnny
    Excellent service, friendly staff and attentive. Good support system such that you know you are not alone. | Read Full Review
    4/20/2023 12:00:00 AM | DealerRater
  • ★★★★ reiddog
    People were kind and helpful. How ever you sold me a 2008 Jeep Wrangler and had to bring it back to have it inspected. Now the strange part is when I got home the first time with it I did my own inspection and found it needed work to pass an inspection. So I started ordering parts. Then I get a call from my salesman and he needs me b | Read Full Review
    4/20/2023 12:00:00 AM | DealerRater
  • ★★★★ Daniel Morelos
    This particular Autonation is disorganized. The lack of organization is easily observed in their very poor customer service. I am a huge fan of AutoNation Ford next door. You can clearly see a difference in management and staff. Would avoid this location if at all possible. | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Hiram Cajigas
    Excellent service and a great waiting room. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ guillermo Legra
    Eric was great, listened to what I was looking for and was able to deliver a good experience. Left driving and with a good feeling about the deal. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Robert Caudillo
    Had went to Mac Haik in katy to get some electronic issues resolved and they were in no rush to help me, after a month I contacted Wagineer client services and was almost immediately reached out by AutoNation CDJR, they provided me with updates and fixes all the issues. They provided me with another Wagoneer loaner for the week. High | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Ceria Boaz
    Walked in, well actually walked up with a well they would say aggressive attitude (which isn’t a lie) because the taste of dealership isn’t so great, however, Cameron, was standing outside and asked if he could help, of course I was very hesitant because again dealerships! So anyways, I told him what we were looking for, he wasted no | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Horacio
    Excelente atención, Adam es una persona muy profesional y con la mejor disposición siempre de ayudar | Read Full Review
    4/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sandratgs
    Justin Chatman gave the best service and was very informative. I didn’t have to wait much time too. | Read Full Review
    4/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeffery.mauss
    Positive experience. We’re able to meet my needs in a timely fashion. Would use again. | Read Full Review
    4/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Darrel Kutach
    Found the vehicle that I was looking for. Unfortunately, the color vehicle that I wanted had a dead battery and would not start. I was skeptical about just changing the battery and the salesperson agreed that it could lead to other issues. My wife was fine with the next color choice as it had all the identical features. Our salespers | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Kristy Danson
    I wish there was an option to give zero stars. Worthless so called dealership. And then when you leave a negative review they respond with this generic response to call them. What’s the point they don’t answer the phone or respond to voice mails or emails. Finance department is a pure joke that doesn’t know how to do there job proper | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Jasmine Danson
    Neither finance nor their supervisor will respond to email or return phone calls. Disappointing service and treatment toward done of their customers. Go somewhere else unless you want to get ripped off. I will be filing a complaint with the better business bureau | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Nana Badwan
    **EDIT** [on top of all their unprofessional behaviour and all, there is a fire code violation posted on the door!!] Absolutely the worst experience I’ve had with a dealership ever! The lady that helped us was texting and paying attention to anyone talking or doing anything around us the whole time, I would be talking and repeating w | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Alex Bambridge
    Efficient service and great customer service from Korey. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ John Peebus
    Kutiaba was a great salesman. He was very professional, helpful, and friendly. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ wagoneer
    Returned a leased Jeep Grand Cherokee and started a new Jeep Wagoneer lease with great results | Read Full Review
    4/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carold9
    Service representative was friendly, knowledgeable, and my service here was very fast even when i arrived earlier then my set appointment. | Read Full Review
    4/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ donovan christie
    Jennifer Vogel Thanks For Best Customer Service Always Giving Me Details what I need to do with my vehicle, telling me what service i need next, i had my problem in the past with this dealership they have gain my trust and respect.... | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★ Kenneth Alexander
    Worst dealership in Houston! | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★ Mary Brumfield
    Do not trust this dealership! They are lazy liars! | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★ Leslie Alexander
    Liars!! Save the time and purchase your car at another dealership! | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Ethan Ng
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ eduardo Guzman
    The quality of the dealer was very good and the attention of the advisor Alejandro Soto was extraordinary | Read Full Review
    4/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kim
    Korey Austrie is the best Service Advisor I’ve ever had! He always keeps me well-informed of the status of our vehicles and is an absolute pleasure to work with. | Read Full Review
    4/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ h424
    Service was great. My car was ready in a timely manner and Luis was very helpful. | Read Full Review
    4/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rey
    Great personal and good communication job was done quick with no problems at all very clean place | Read Full Review
    4/13/2023 12:00:00 AM | DealerRater
  • ★★★★ Karina Kryski
    Unfortunately me and my husband had a horrible experience here At service. We were helped by a lady named Jennifer she made my husband wait on the phone for 45 mins then hung up. She Doesn’t reply texted via work phone it’s been 2 weeks! my husbands truck back of camera has been trying to repaire there since beginning of Jan 17 2023 | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Armstrong
    Service department was great! | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ CindyT
    They took the time to do it right. I appreciate the straight talk about my car and the repair options. I don’t know how much you pay Jennifer Vogel, but she deserves more. | Read Full Review
    4/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rafael11villalonga
    Really good experience, thanks so much to Mr Cesar that he was help me to take a good decisions | Read Full Review
    4/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ ginger shanklin
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Marlon Rivera
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Williams
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Howard Smith
    They let me use the parking lot to have a vehicle maintenance crisis. One of the company vans breaks down right in front. They never said a word to me as I did some checking and minor repairs. They never said anything when nothing was working and we had to call a wrecker. They said sure no problem when the wrecker didn't show and we | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★ Tesha Fredericks
    I have bought a lot of vehicles in my life and it can be easier said than done, however I have to say AutoNation was the absolute worst experience I have ever had purchasing a vehicle. I drove 4 1/2 hours to a chaotic dealership where my salesman was not even ready to meet with me. He was not attentive and did not communicate what wa | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ A. M.
    That was a good experience, I just had to sit and was getting updates every 15 minutes on the status, car was done on time - washed and cleaned and all the fixed were perfect. | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Pettaway
    | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Yancy Martínez
    | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Lety
    Luis gave us excellent customer service! Vehicle ready on time and working good, the main issue was on the screen panel, I receive my car washed and clean which I appreciate. | Read Full Review
    4/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laneyjulie
    Fast & Efficient! Justin was friendly and knowledgeable, he explained everything and ensured I was taken care of. | Read Full Review
    4/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ liset rivero
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    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Jessika Villasmil
    Excelente servicio, atención y rapidez. La nueva sala de espera está mucho mejor más grande y moderna fue muy buena mi visita | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Armstrong
    Korey Austrie was my service advisor. He did a wonderful job in keeping me informed and getting me in and out of the service center as quickly as possible for a recall notice/software updates for my Gladiator. Thank you Korey! | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★ George Perdomo
    My experience purchasing a Ram 1500 truck from this dealership was nothing short of a nightmare. From the moment I walked in the door, I was met with unhelpful employees. I am still waiting for my license plates four months after purchasing the truck. Despite multiple attempts to contact the dealership , I have yet to receive any kin | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★ moontazi -
    the advisors at this store... ???? | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Eddy Kline
    Everything about my time w/the crew from AutoNation was great! Mr. Alejandro Perez, is polite, courteous, and well-informed about his craft. We never had any doubts about the service he told us we’d receive or the timing that it would take place. If I could give 10 stars I would.! Keep up the good job! | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★ Sonnia Tobon
    Horrible Experience. Dishonest at the highest level. Worst part is that it looks like the upper management is training their sale staff to lie and cheat to increase the sales price on “Add ons” that were NEVER Added on! Stay away from that place. We as consumers work really hard for our money to have a dealership take advantage. W | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Pedro J. Perez
    | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★ Zach Chilton
    I would give Auto Nation 0 stars if possible. Auto Nation are used car salesmen selling brand new vehicles. I have a 13 year old son who will be getting my current Jeep Wrangler and my wife and I will be buying 2 new cars at the same time in 3 years. Auto nation will definitely not get my business. I was lied to on the extra insuranc | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ kent.crago
    I purchased a Jeep Grand Cherokee and the experience was very good. I would purchase another vehicle there. | Read Full Review
    4/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ jennifer.jo.saxton
    I got the exact vehicle I wanted, a Hellraisin Challenger RT Plus. She is beautiful! My interest rate is even lower than my previous note. From my first email about the car I knew I made the right choice, even if they are 60 miles away. | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Saxton
    I can't thank Kody, Caleb and Javier enough for all they do. I love my car and will be forever grateful they helped me get her! | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★ Nguyenpd
    I purchased a Chrysler Pacifica with additional warranties a few years ago. I've recently called/texted/e-mailed the finance dept multiple times to get a copy of my warranty policies but can't get anyone to answer or call me back. Seems like they only respond if they're trying to sell you something | Read Full Review
    3/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leesteele36
    Great service! Scheduling was easy and service reps were very informative and nice to deal with. My car was repaired, washed and back to me promptly… | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ poncho_chups
    Good service and nice people there the always help and good attitudes to everyone thanks | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Patricia Steele
    Great service department… many thanks to Luis for keeping me up to date on progress along the way… | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★ Jason Hobartsch
    I brought my ram 2500 in for losing power in first gear . I gave yall the brake job as well , sense it was in the shop. I was informed a week later that it needed a new transmission and heater coil and a coolant flush . Also a update to the pcm .warranty company covered transmission. Got a call on the 3rd week that truck was ready t | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Yuneisy Palacios Lores
    Muy buena Gracias | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ wilmar zetino
    I have been at this facility going on 6 hours now. The person who greeted me this morning has passed me by twice now. I came in for a recall on my vehicle, also, to have dashboard sensors checked that keep lighting up while I'm driving. I have not had one update regarding any progress. I was not given an estimate of how long this may | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★ matthew Terry
    LIE ON STICKER PRICES AND LIE ALL THE WAY TILL YOU DO FINANCING THEN BUMP UP PRICES $200-$300 MORE A MONTH UNREAL 3RD TIME THEY THAVE DONE THIS TO ME NEVER BUYING ANYTHING FROM THEM AGAIN !!!!!! | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ Scott Lard
    Bought my new Ram 1500 from AutoNation CDJR in January, first oil change service today. No issues at all, service advisor Alex was very nice and professional. They completed the service appointment on time, so I am very satisfied with the service. | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Pam J
    I have been to serveral Auto Nation dealerships, and i was treated poorly. I finally found a place to go that has treated with with repsect and great service!! The staff was friendly and the place was so clean. Thank you AutoNation Chrysler Dodge Jeep Ram Katy!!! | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Vb
    Alejandro was very helpful and informative each step of the way while my car was in service. I felt he listened to my concerns and addressed them accordingly. | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ CED
    Excellent service department. Their technician are knowledgeable and helpful. I also appreciate their thorough walkthrough of issues and concerns and assisting me in prioritizing necessary repairs. | Read Full Review
    3/27/2023 12:00:00 AM | DealerRater
  • ★★★★ LOVE SEAT
    Sales process took way longer than told due to paperwork issues between the cooperate and the dealership, but the salesman was trying and was very sincere and polite | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★ Arthur Gann
    The work was done correctly. However I found Alex to be very unprofessional! It was a insurance claim and we are only responsible for the deductible... however the insurance only pays $165 per hour for labor. Alex never called me never brought this up he waited tell my wife went to pick my truck up then tried to have her pay the diff | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Sherif Shaalan
    Mr. Estrada is very great and professional as well. Thank you for all your effort and ethics that made my service experience a great one on my last services for my 2022 Jeep, and 2017 chrysler pacifica on March 2022 | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ william rivera
    | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Ken rocks
    My catalytic converters were stolen from my workplace. The service department did a great job on the repair and dealing with the insurance company. | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Scott
    So my passenger mirror ended up falling off during my travels to Houston Texas after me finding out that it fell off. I stopped at the Dodge dealership where I picked up the mirror for fear of about $40. I’ve been asked to service department if they would be able to put it on for me and how much that would be they told me $100 for so | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★ k
    I would give them 0 star if I could! Took my car in on January 24, and it’s now March 21st, spent over $4,350 and they are still trying to figure out what’s wrong with the car. We’ve been nickeled and dimed by this dealership. DON’T TAKE YOUR VEHICLE TO THIS PLACE! Now they want to charge us another $1,370 to “fix” it! They’ve lied a | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Charlynn Martin
    My service guy was Derrick and he was wonderful. My jeep was having issues and the part I needed was on back order but he miraculously found it and she was back in service within 24 hours.. so I am a very happy jeeper! Thank you Derrick! | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★★ Shadonnaj08
    Great expedient service was provided. Customer service and communication by the service manager Derrick was excellent | Read Full Review
    3/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ mjteeters
    First time taking my new truck to the Katy AutoNation Ram Dealership. My Service Manager was Derrick, and he was AWESOME! Great communication throughout the process and has continued to follow up to ensure there aren't any issues. | Read Full Review
    3/23/2023 12:00:00 AM | DealerRater
  • ★★★★ Juan Hernandez
    Good experience and timely service. | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★ Lili Yu
    This is my first time being here. I made an appointment online to test drive a specific car. Kutiaba Marshan, who is AutoNation Sales, immediately called me and asked me to check it out. He also offered to drive the car to our house so we could test drive and make decision in a quicker way. We were unavailable so wanted to go with ap | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★★ Keith Perkins
    Jonathan Dennis and his Sales Manager Caleb Mcconnell really went above my expectations to give me the best sale for my new car. First positive experience I've ever had at any car dealership by far. They're great! | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ customer010101
    very straightforward and upfront with customers. no hidden added fees. very good people to work with. | Read Full Review
    3/22/2023 12:00:00 AM | DealerRater
  • ★★★★ Nakia Russell
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    3/22/2023 12:00:00 AM | Google
  • ★★★★ Wrxsti
    Good service, communication. Renovations were in progress so there was no heat in the waiting area. | Read Full Review
    3/21/2023 12:00:00 AM | DealerRater
  • ★★★★ Coolpoppa
    The facility was getting renevated, but other than that it was ok. Did a test drive, and hashed out a deal in under three hours. | Read Full Review
    3/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ emezano
    Service crew need to make sure a proper documentation is checked. I have my extended warranty and i was told i had to pay 600 usd. After me checking on my side i had to send the paperwork in an email to the service attendant crew. | Read Full Review
    3/20/2023 12:00:00 AM | DealerRater
  • ★★★★ Vanessa Peña
    I regret to buy a car in this dealership. I call to make an appointment for my car to be fixed . I drop the car at 7:00am that’s was my appointment time ,they didn’t tell me how long it was gonna take to get fixed. They drop me at home by 2:00pm , I call and ask if my car was ready . The person told they didn’t even touch my car yet | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★ Patrick Nguyen
    I purchased a Chrysler Pacifica with additional warranties a few years ago. I've called/texted/e-mailed the finance dept multiple times to get a copy of my warranty policies but can't get anyone to answer or call me back. Seems like they only respond if they're trying to sell you something | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Brandon.ryan.flick Flick
    | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ JESUS MORENO
    | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Vargas
    | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ jnemanic
    Good faith effort from the dealer which resulted in our purchase of the vehicle. I would recommend Auto Nation of Katy | Read Full Review
    3/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ j.jacoby1118
    Awesome customer service!!! Had a recall on my truck and immediately they got on it and fix the problem the same day. | Read Full Review
    3/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Long Vo
    | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Mello8585
    Kathy is the best. This is my 3rd vehicle I have bought from Autonation dodge Katy. She has been there every time to help me through the process. | Read Full Review
    3/17/2023 12:00:00 AM | DealerRater
  • ★★★★ inatpi
    My service appointment went well yesterday. In the past, the service was very slow. The links sent by the scheduler for confirmation do not work on my Android phone, but did work on my PC browser. Please check that. | Read Full Review
    3/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Deshazor Everett
    My experience was great at auto nation, Addison was the person who worked with me on selling my truck to the dealership. I was treated fairly and everything was handled quickly and easily. It’s the employees that makes this dealership special. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Angela Miller
    Great experience! | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Eduardo
    My car was received without appointment. The service eas fast, a person took my comments just at the moment I arrived and the representative was Justin, he was very friendly and professional | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Ernesto Paz
    | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Paula Clampit
    They went above and beyond for me! | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ 9619Morrison
    Very unhappy with service. My vehicle has been to the shop twice for the same problem. The first time I was without a car for 4 days before I had to place myself in a rental. I received my car back a week later and within 2 weeks it’s back in the shop. My vehicle was placed on the diagnostic machine and the advisor told me that he wa | Read Full Review
    3/16/2023 12:00:00 AM | DealerRater
  • ★★★★ Mitchell712003
    The appointment process was brutal, just needed an oil change and tire rotation. I was upset about the process since I had paid for the maintenance package. The tech Justin made the experience much better and I left there happy instead of frustrated and pissed off. Justin deserves the credit for the 4 stars, not the appointment area. | Read Full Review
    3/14/2023 12:00:00 AM | DealerRater
  • ★★★★ Joe L
    Jennifer the service coordinator was very nice and friendly. She got assistance for my needs and coordinated the fixes soon after arriving without an appointment. Only issue is waiting area didn’t have phone charging capabilities nor free snacks. At the price you pay for repairs and service they ought to be able to provide that free. | Read Full Review
    3/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ almiganuza
    The service this time was good. They have the shuttle service. Diego was our agent and he was nice. They was our car. | Read Full Review
    3/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Serg Grynevych
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    3/13/2023 12:00:00 AM | Google
  • ★★★★ Devon Dowell
    | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Holmes
    I had some time pressure to buy a new vehicle and was able to accomplish this quickly. Salesman was responsive to concerns. | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ Daisy Butler
    I was pleasantly surprised at how smooth my RAM maintenance went. I wasn’t happy that the first available appointment was over a week away, but they did get all my scheduled maintenance done in only a few hours. I got an oil change, alignment & tire rotation, and fixed a recall. Diego was my service advisor and he was professional an | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ *GQ Prince*
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    3/12/2023 12:00:00 AM | Google
  • ★★★★★ Dallas Rognon
    1st time trying autonation dodge service, Luis was my service advisor and was super friendly and helpful, and had my vehicle done in a timely manor, will be going back to see Mr Luis for all of my future needs | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ SALMERONIRVING
    Derrick Foreman was great. Helped me understand what they were going to do and called me for any update | Read Full Review
    3/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ art.annis
    Service was excellent. Kory kept me informed the whole time. Very professional and helpful as well. | Read Full Review
    3/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ juan torres
    Diego was very communicative and kept me informed about my vehicle while be serviced!! | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ Robert Coulter
    Service department was professional and efficient. In and out for service in an hour. | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★ dstarr
    Diego, my service advisor was very professional. He kept me updated on the status of my car. | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Yamy.llovera
    El pésimo tratamiento, te ponen servicios que no pides para cobrar más dinero, no considero transferencia en los papeles, yo no volvería jamás a realizar negocios con ellos… te dan rebajas del fabricante y después buscan como la pagues , surgieron ver cada número y preguntar que afuera te dan un número y después es otro, yo salí desc | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★ thompsonl0789
    This dealership not only sold me a jeep that was a lemon but upon trying trading it in had me jump through hoops on a car that “was sold” to me. Mind you this car I didn’t even ask for. They ran my info and “approved” me with out consenting with me about the car. I sent multiple cars to see if I could be approved and not one was trie | Read Full Review
    3/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ kmploch
    My sales consultant was helpful and was able to get my car back in less time than they said. | Read Full Review
    3/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Mirshak
    I am not big on the vehicle buying process, as I have bought a few in my life, but AutoNation made it super simple. Between dealing with the sales guy Kody, and his manager, to the finance lady, I had such a good experience that I will be recommending yall. Thankyou! | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Abernathy
    Jonathan Dennis was extremely helpful and upfront about the whole process. I’m very happy with my experience and my new Jeep. | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Pilar Morales
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Beth Adams
    | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★ Matthew Jahnke
    We had very good experiences with them. They were helpful, and quick in their selling of cars. | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ Vince Corbin
    | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ richard kleb
    Adam and Phylis were very nice and very helpful. I was not going to buy the afternoon I stopped by, but Adam had patience with me. Can’t wait to see how warranty work turns out. | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ miguel_herediagarcia
    Muy buen servicio espero siga siendo igual en la pxoximas visitas futuras muchas gracias att | Read Full Review
    3/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ javier.martinez70
    My sales consultant Kutiaba Marshan made my buying experience straight and smooth… I hit him with some obstacles and he was able to make things work .. I’ll buy again from Kutiaba .. | Read Full Review
    3/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Chaison
    My experience was great. The tech who checked me in, got me in and out like he stated. | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Janine Gibb
    I recently purchased a 2022 Jeep Cherokee from Auto Nation. Cameron was my sales associate and he was very helpful. I appreciated the follow-up he provided. He had answers to my questions and would find out if needed. Hector and Dain were also great. Recommend Auto Nation to anyone looking for a vehicle. | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Casey Scales
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    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Pmoore33
    My experience at the Auto Nation Jeep Dealership in Katy, Tx was painful. I was seeking a Texas Trail edition Jeep Gladiator. I went to an Auto Nation dealer close to my residence but they had no Texas Trail Gladiators on their lot. I had an outstanding young man as a sales associate, he found the one at the Katy location, worked up | Read Full Review
    3/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alex Flores
    Was searching for a new car due to my current vehicle being a total loss. Drew was able to assist me with finding a vehicle and keeping me within my budget needs. Service was great and the car they found for me was amazing. 10/10. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Dolores Kelly
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    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Pat Moore
    My experience at the Auto Nation Jeep Dealership in Katy, Tx was painful. After 17 years of driving the same truck I needed a new one. I was seeking a Texas Trail edition Jeep Gladiator. I went to an Auto Nation dealer close to my residence but they had no Texas Trail Gladiators on their lot. I had an outstanding young man as a sale | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Money
    I had one of the best experiences here . I was initially coming in for a used car but, they help me get into a brand new car . These guys are awesome here 10/10 I would recommend! | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Ruthie Diaz
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    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Martinez
    Great personal for the most part but, no the best experience. MSRP Price was changed at time of the signing the contract unfortunately didn’t pay attention till I got at home, was late at night and we were all tired but, still no excuse for manipulating MSRP prices at the end of signing papers.. | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Jay Azurin
    This review is for Collin and Diego at AutoNation Katy. I was there looking to purchase a new heavy duty truck. Collin in particular helped with testing two different trucks with different wheel sizes and tire pressures to see how that would impact the ride quality. I'll be coming back there in the future. Thanks. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Downum
    Sold my car here and had a wonderful experience, grace did an excellent job and made it very smooth for me. And at a great price. Definitely recommend coming here to sell or buy! | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ George North
    From the moment I walked on the lot I was treated like family. The entire team made the experience effortless. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ 6SevenKingRanch _
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    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Brian
    | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★ lgoff71580
    Very efficient and friendly staff. The work on my vehicle was performed in a quick and thorough manner. I will be using their services anytime needed in the future. | Read Full Review
    2/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Greybeard
    Last trip to this dealership. I asked for a couple of issues to be checked under warranty, an oil change with multi-point vehicle inspection and a state inspection. I had a coupon mailed to me by Mopar stating Synthetic oil change(5 qts) and the multi point inspection for $59.95. They found no issues with what I asked to be checked, | Read Full Review
    2/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Keri Sloan
    Sold a car that literally shouldn’t have been sold couple days after purchase the car was not drivable sue to issues with bolts that were literally the wrong size and back out and things under hood almost falling completely out called and was told that I should bring it in ( would have to be towed and I would have to pay for that ) t | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Frank Marrocco
    Grace Ingrande was amazing to work with. Her follow-up was great and she was very informative and stayed on top of all of the details throughout the transaction. | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Waters
    From initial purchase to maintenance a year later, AutoNation has been amazing. Derrick in service is always very prompt and efficient in getting my vehicle serviced, washed and ready for pick up. He keeps me informed during the entire process. | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Allyson Jackson
    Kathy helped us every step of the way without being too pushy and listening to our needs. Once we decided on a vehicle, they made the process very smooth and easy. I would highly recommend AutoNation and will keep them in mind for our next vehicle!!! | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ David Johnson
    Quick painless service Appt | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ trhemiman
    Do to the remodeling that's fine, you have outstanding personnel from service to the mechanics lead the way Diego Morales and victor | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ allysonjackson73
    Kathy helped us every step of the way without being too pushy and listening to our needs. Once we decided on a vehicle, they made the process very smooth and easy. I would highly recommend AutoNation and will keep them in mind for our next vehicle!!! | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★ penpep12
    The communication from this service department is terrible. I was not told there would be a 4-5 day wait to diagnose the problem with my vehicle until after they had the vehicle several days. I had my Dodge Journey towed to this location because they installed a battery several years ago and I thought that the current problem could b | Read Full Review
    2/27/2023 12:00:00 AM | DealerRater
  • ★★★★ Nick Houston
    Costumer service definitely needs to be improved. I’ve had a very bad experience, after my car service I’ve had an issue and call the costumer service on I-10 AutoNation . The lady in the phone told me“ well if you are not happy with us then go and buy your car somewhere else !!! I don’t think I need to explain more, I’m disappointed | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ francisco salcedo
    | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Creid0918
    I always go to a jeep dealer to service my jeep. I try my best to keep it warranty | Read Full Review
    2/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Happy.
    Annual State Inspection. Jennifer got my Jeep processed in the estimated time. She kept me informed on state of progress, Answered all my questions. She did an outstanding job. | Read Full Review
    2/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sabrina Terrill
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    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Brian Crowder
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    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Nick Houston
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    2/24/2023 12:00:00 AM | Google
  • ★★★★★ ameliabk2
    My experience was great took my Jeep in for tire rotation and oil change. Dropped off around 10am and Jeep was ready for pickup by 2pm. By Service Advisor Korey was great as well. | Read Full Review
    2/24/2023 12:00:00 AM | DealerRater
  • ★★★★ Shawn Thibodeaux
    This review is for the Service Department. Recently took my truck in for a warranty repair to replace a delaminating dashboard. Was initially told that I needed to drop it off and it would have to wait in line for 4 days before it could be looked at. Thankfully Chrysler Corp was involved and the wait time changed to immediate repair. | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Grant
    The lack of customer services after the sale is disgraceful . Plates 23 days late , lied to about the hybrid drive warranty only being 3 year 36,000 miles , not told about the Texas Ev application for a rebate ( to which the dealership gets the tax money) terrible place to buy a car . I’m honestly surprised they can stay in business | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Robert Primrose
    Once again Auto Nation Katy did a wonderful job taking care of my car. I neglected to make an appointment and they were extremely accommodating on a busy Saturday morning. A big thanks especially to Derrick Foreman and his team for their professionalism and courtesy. Thanks again. Rob Primrose. | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Joanie Davidson
    I had an appt at 9:00 am for a recall on the ABS sensor. The Service people were very friendly . They not only fixed the issue but did an inspection and found a couple of issue that they also took care of. Justin was very professional and courteous, Plus they washed my car! | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Yessenia de paz
    Excellent ,perfect, good, gentle, good attention from the staff , responsable, a service perfect, great thank | Read Full Review
    2/21/2023 12:00:00 AM | DealerRater
  • ★★★★ Alex Draco
    Do not take your car here for repairs. I took because I had another mechanic inspect it but told me they had to get parts from mopar which would take days, hence why I went for repairs directly to autonation jeep in katy. Worst mistake ever. it took them 5 days to diagnose it. get this...they close at 7pm, on the firth day my case wo | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★ Scott Boyington
    Cannot not get anyone to return call many issues with my truck back window is deformed this dealership has no customer service please use caution using them | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Hidalgo
    Fantastic service! My previous dealer service was not able to find my wheel bearing noise for months in my Jeep 2021, so I decide to visit AutoNation and Bump! They found the problem and also was covered by the warranty. They staff is very polite and professional thank you very much to Luis Estrada and Raymond Coleman! AutoNation is | Read Full Review
    2/17/2023 12:00:00 AM | DealerRater
  • ★★★★ Paul Anderson (Abb0nz)
    Our salesman, Santiago was very good. I would recommend him to others. The finance dept, however, were not so good. We were at the dealership for 4 1/2 hours total, most of which was financing. They didn't like that we were pre-approved elsewhere and kept bugging us to get financing through them. I was late for work because they kep | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ Ging Spiotto
    Barry was a great salesman! But Javier , the finance “manager”??????????????before we discussed anything financial.. I told him I want my payments at around $350.00. The purchase of the Tacoma was not essential, its for my garden truck. To make it short.. he added cost and I have to pay $440.00/per mos. It was a whole day affair tired an | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ billysrferguson
    Have been coming to this Dealership since they opened their doors for business and will continue to do so. (For both New Purchases and Service). This trip was for Service and my Service Writer, Luis Estrada, handled everything just right. It is for people like Luis Estrada which will keep me coming back to this Dealership. Thank you, | Read Full Review
    2/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ jam
    I would recommend this place, but with caution. Took 4 months, 4 visits to repair radio Once Justin was engaged, everything went smooth. Justin was extremely helpful and professional in getting us through this | Read Full Review
    2/15/2023 12:00:00 AM | DealerRater
  • ★★★★ Dslack35
    Nice people, but poor service and very poor results. I took my car here to have the transmission repaired under warranty, they promised several times that once parts were available it would be a week or two, and that they had done this work before. after four months of chasing and my transmission still in pieces on their workshop flo | Read Full Review
    2/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edith B Castaneda
    It is always a pleasure to go the the dealer Auto Nation Chrysler Dodge Jeep RAM in Katy , the customer service it is just amazing great people that treat people with such amazing attitude great great personnel :) Specially Alejandro Soto is very professional, polite and he goes above and beyond with his customer service . I am very | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★ Lucretia Dejohn
    Can't complain went for an oil change was out within an hour. Service guy Derrick foreman was great gives awesome customer service. | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Gonzchel17
    They staff is very polite and they get us in right away. And very patient | Read Full Review
    2/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Roblo13
    Bought 3 vehicles here, will continue to do so due to very professional service levels | Read Full Review
    2/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael
    I received a recall on my Ram and decide to swing by Autonation CJDR in Katy. Service advisor Derrick Foreman was able to help me get in and out very quickly and I was on my way. The best service ever!! | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Fritzi Strowmatt
    Two weeks to get an appointment for maintenance. Showed up early for the appointment and was told the Jeep had to be left for a diagnostic and it would take up to 3 days. Did not hear from the did not hear from the technician after 3 days, therefore I contacted the service department. Service representative stated the Jeep had not se | Read Full Review
    2/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Little Owl
    3 hours to purchase a new vehicle and trade in a old one, plus 1 hour for them to attempt to sell me something I didn't want or need. Total of 4 hours at the dealership. It was fun saying "NO" over and over again for 50 minutes. Would I purchase from these guys again, sure I would. They didn't know they only had 10 minutes to give me | Read Full Review
    2/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Glaus
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    2/11/2023 12:00:00 AM | Google
  • ★★★★★ danny naquin
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    2/11/2023 12:00:00 AM | Google
  • ★★★★★ TEW WET
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    2/11/2023 12:00:00 AM | Google
  • ★★★★ Kathy Musa
    After being sideswiped I brought my truck in to their repair center. After a month of waiting it was finally ready to be picked up. When returning home I noticed they had broken my power outlet cover inside the cab. I returned to talk to Danny about the cover being broken, but he was on vacation. I talked to Kurtis George who told me | Read Full Review
    2/11/2023 12:00:00 AM | Google
  • ★★★★ Leslie Fuller
    Javier, the finance manager, was absolutely amazing…such a vibe and pleasure to speak with. The SALES MANAGER, JARED, was absolutely rude. He had the audacity to call me and insult my intelligence after I left the dealership. I’ve never been treated this way by someone I was buying a car from. | Read Full Review
    2/11/2023 12:00:00 AM | Google
  • ★★★★ Lena Zachery
    have come here twice to ask for someone to check to make sure I did not need my oil changed after my light came on. Both times they have refused service. I woke up first thing on today is Saturday to get there in time, so someone can quickly check and yet they still refuse service. I took my service elsewhere. There was some guy ther | Read Full Review
    2/11/2023 12:00:00 AM | Google
  • ★★★★★ Anita Poindexter
    The service manager Raymond is awesome! | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike Botes
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    2/9/2023 12:00:00 AM | Google
  • ★★★★★ Paul Meek
    Justin was very courteous and knowledgeable. He stayed in contact, and the vehicle was actually earlier than it had been indicated. | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ Saud Sultan
    Excellent | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ pdmwildcat
    Justin was very helpful and knowledgeable. He was very courteous, and remained in contact with me. The vehicle was ready much earlier than had been indicated that it would be. | Read Full Review
    2/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Anne Jarboe
    My 2016 jeep with only 38k on it had the throttle control body go out mid highway interchange. It was towed to Autonation Chrysler Jeep dealer on Dec.6, 2022. It was still under the Premium Assurant warranty. I was repeatedly given new dates when the part would arrive: Dec 27, Dec.23, Dec. 31, Jan.9, Jan.13, Jan. 20, Jan.27. It wa | Read Full Review
    2/9/2023 12:00:00 AM | Google
  • ★★★★★ Doublehaul
    My experience getting my Cherokee serviced was great. I have to thank my service advisor Derrick Foreman for his courteous and professional coordination of the work on my vehicle. It was exemplary. Kudos to Derrick. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★ Waris Pasha
    Just sharing that for any diagnostic type of work and not regular maintenance they keep your car for 3-5 days with no loaner being offered. After waiting two weeks for an appointment this what I was told when I got to the dealership, just sharing as they did not tell me this while making the appointment. I did not leave the car much | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ fernandogutierrez710
    Good service, well organize and staff tend to be proactive. Now, the answering service could be better; however, it is not a reflection of service. Luis did and outstanding job keeping me update. I will go back. | Read Full Review
    2/7/2023 12:00:00 AM | DealerRater
  • ★★★★ TexasTracy
    Nice People & Clean dealership. Fairly knowledgeable of the truck. Quick Test ride & showed features of truck. | Read Full Review
    2/7/2023 12:00:00 AM | DealerRater
  • ★★★★ mroesch84
    Went in for a oil change and tire rotation. Made a appointment, told me it would take 45 to a hr due to fixing a tailgate problem on my ram 1500. Said that’s fine. Was told oil change would be $144. I asked why and then she said wait a minute my tablet is wrong it will be $89. I said that’s fine and waited patiently. 3 hrs !!! Go by | Read Full Review
    2/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ davidwink
    Our family owns two Challengers and a Charger and we have trusted this dealer for all of our service needs for over 10 years now. They continue to earn our trust with each visit. | Read Full Review
    2/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Escobar
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    2/5/2023 12:00:00 AM | Google
  • ★★★★★ Riaan Kleinhans
    Derrick is excellent to deal with and a great adviser with prompt service, Thanks for your passion to your work. | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Alex Dutka
    Thanks to Korey, for helping on all levels with my JLU .. | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Mario Gonzalez
    Smooth and easy process, shuttle service was a plus. I was 3 miles out of the 10 mile radius and were still able to pick me up and drop me off to get my vehicle. | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Msydow1
    Our service representative kept us informed of the progress of our vehicles repair and issues with getting required parts. | Read Full Review
    2/3/2023 12:00:00 AM | DealerRater
  • ★★★★ jasmine 10
    The employee that helped me was very professional and provided great customer service. | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Niccolo Clark
    I usually don’t say much for reviews but this time I was a little upset. I was expecting to have my money for the weekend to invest more into my business for a convention I’m going to Saturday.(January 4th) I asked for zelle quickpay for payment but Grace forgot and apologized that she had gotten a check.(January 2nd) I really needed | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ DebB
    This service department runs very smoothly. The service writer was very knowledgeable and informative. He gave me a full overview of what to expect and even told me he’d have it out sooner than I was originally told. He was friendly and personable. The work was done thoroughly. My only complaint is that several of the recall parts we | Read Full Review
    2/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ melanie toniazzo
    Truly an easy experience. They tell you all work being done in advance so there are no surprises. | Read Full Review
    2/1/2023 12:00:00 AM | Google
  • ★★★★★ Osval Perez
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    2/1/2023 12:00:00 AM | Google
  • ★★★★★ Frank Binns
    Diago took excellent care of me and my Ram eco diesel 1500. Very quick with getting info and moving truck to service area. Explained all that was done and sent me on my way. Thanks Diago. | Read Full Review
    2/1/2023 12:00:00 AM | Google
  • ★★★★ H_NANEZ
    Worst Service Department: I bought my Jeep Grand Cherokee Altitude 4x4 back in 2020 and last year in October 2022 I brought it for service because I started feeling noises and vibrations from the front transmision. They found a play in the inner and outer tie rods and because I bought an extended warranty, the dealer supposed to take | Read Full Review
    2/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rafael
    Excellent customer service. We returned to buy a second car. Salesperson provided a good service. | Read Full Review
    1/31/2023 12:00:00 AM | DealerRater
  • ★★★★ Hugo Nanez
    Worst Service Department: I bought my Jeep Grand Cherokee Altitude 4x4 back in 2020 and last year in October 2022 I brought it for service because I started feeling noises and vibrations from the front transmision. They found a play in the inner and outer tie rods and because I bought an extended warranty, the dealer supposed to take | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Jared Green
    Very prompt and professional. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Luis Hurtado
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    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Christina A. Mirabal
    Fast, easy, no hassle service every time on our Charger. It's always a pleasure working with Derrick. | Read Full Review
    1/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ José Inciarte
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    1/30/2023 12:00:00 AM | Google
  • ★★★★ Kenneth Novak
    Autonation had my vehicle for 43 days trying to fix it. They claimed the part showed up damaged on three separate occasions. Once they finally “received” a quality part they told me it would take 3 days to repair. It turned into another 10 days. But the one star for this dealership mostly revolves around the incredibly poor customer | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★ narci mejia
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    1/28/2023 12:00:00 AM | Google
  • ★★★★★ John Moore
    Buying car process was made easy. Thank again. | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ rsgoan
    Took my JT in for oil change and tire rotation. Service was awesome and done quickly. | Read Full Review
    1/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ kp
    Got me in and out on the same day (my car died on my bday). Justin was great to work with. | Read Full Review
    1/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Geneva Flora
    Love it . Justin is a man of his word. A million thumbs up. Always make you feel welcome. | Read Full Review
    1/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ bob_rowles
    Very happy with the service provided. I have had all my service work done at this location. | Read Full Review
    1/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Qinkun
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    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Nic Navy
    Diego was fast and made the oil change service smooth | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Bernard Ejeh
    Very nice people | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Bob Rowles
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    1/26/2023 12:00:00 AM | Google
  • ★★★★★ peruvianlimeno
    Best service in Houston!!!!! Thank you Korey for helping with my truck issue. Profesional and quality guarantee!!! Thank you Ill be back!!!! | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Ralph Lindsey
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    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Pdccgoodman
    Friendly, courteous and knowledgeable service. Answered all of our questions and helped us get everything we had been looking for in a truck and dealership! | Read Full Review
    1/25/2023 12:00:00 AM | DealerRater
  • ★★★★ SKAFOLAYAN
    It was my first experience and visit to the store, I was left standing in the service line for too long. I waited for the oil change and the recall to be done. The oil change was done and the recall was not. Now I have to come back. | Read Full Review
    1/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ rickz
    Good experience to replace defective GPS. Previously determined to be entire radio unit which had to be ordered. When replacement arrived service was good and unit was replaced efficiently and that solved the problem One thing which would be helpful would be to have the shuttle service run later which would avoid leaving the car over | Read Full Review
    1/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ pete barlow
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    1/24/2023 12:00:00 AM | Google
  • ★★★★★ Angie Harrington-Mitchell
    Such an easy dealership to work with. Our salesman Drew was great. He listened to our wants and needs and did everything possible to accommodate. | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Amber Sides
    Great place! Will get you approved when odds are against you. Ask for Drew best sales rep I've ever met! | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ T W
    I’m sure AutoNation does fine work. I’ve never had an issue with any vehicle they’ve worked on. What I really wanted to say is their service advisor Derrick is the best! Like most people I’ve had a lot of service and warranty recall work done over the years. I never got the level of communication and honesty that I’ve gotten with | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Andy Tous
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    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Paul Miller
    Was greeted right away, very helpful service advisor, and they finished the job in less than the time they quoted me. And I got a car wash too! | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ saldiviamiguele
    Estoy completamente satisfecho con el servicio que prestan al los clientes como nosotros.. Los felicito por su buen trabajo | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerardo
    Excellent service, my service advisor was extremely friendly and professional. I always recommend AutoNation CDJR to any of my family or friends (I had buy three cars from this store already). 10pts | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★ richiealidon
    Service is good but needs more loaner cars available. Car was in the shop for almost 3 months and no loaner | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dale
    When I first got there to check in some of the services guys gave me the run around and sent me to parts to check on parts that were needed for the work that wanted done. I was then sent back to the service department. I was glad that when I came into the service area that (Alex Perez) asked if he could help me with the issues on my | Read Full Review
    1/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melanie Custodio-Perez
    Justin is efficient and gets things done awesome work on his behalf! | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Jasmine Vazquez
    I had a great experience. The loss of my car came suddenly and we knew what car we wanted going into Auto Nation this past weekend. They listened to my husband and I and were honest with everything, answered all our questions. We pinpointed small things that needed minor fixing or tweaking and Darien did a great job in communicating | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Khalili.ayat
    Luis is very friendly and he took care of my car as it was his own . Offered to wash the car and I accepted. Been there many times and didn’t know Carwash exist | Read Full Review
    1/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zombiedraught
    Overall it went great. The Durango was exactly as described and the price was the lowest in town. The staff did a wonderful job getting me in and out quickly. | Read Full Review
    1/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Terrie Johnson
    Very Pleasant atmosphere great sales people with very good personal skills. If I could give them higher Praise I would. | Read Full Review
    1/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ V1salazar
    Prices are fair but service after the sale no good vehicle has no spare and won’t be given one | Read Full Review
    1/17/2023 12:00:00 AM | DealerRater
  • ★★★★ m1lahham
    Beware of this dealership. I am a long time autonation costumer, having bought my last 3 cars from their various dealerships in the Houston area including Mercedes Benz of Greenway and Land Rover West Houston. I came here to purchase a work truck expecting the same experience- "autonation price" listed online with no additional charg | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Federico Torres
    | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★ Ashley Wenmohs
    Update: got a response below to call the GM. Which is funny because they still don’t answer the phone. I called new car sales, which is the only way to get someone to answer the phone and asked for the GM and got routed back to the main generic number multiple times. Now we’re trying to have it towed and the tow truck driver can’t ge | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Geoff Philippus (KingWongo)
    Great customer service from Aryka and Willy. There was an issue with the tires and they worked to find a great solution for me. Really happy with the experience! | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★ Jacob Russell
    Terrible customer service do not shop here. | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★ AG
    Sold us a NEW damaged vehicle and won’t fix it. | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★ dalia gurrion
    | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★ Hector
    Bad service | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ JM45678
    Justin was very knowledgeable and helpful. I had to take my car in for a recall and they did not have the parts to start, they let me take back my car until the parts came in (this was not a safety recall, so that was fine). | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★ Ashley Wenmohs
    If I could give zero stars, I would!! Worst customer service ever!! I don’t think they work on cars or answer the phone. Our Jeep sat outside their gates for 3 nights and we finally had to go and move it into service ourself. We are currently on day 5 and it still hasn’t been looked at and they are basically ghosting us!! We will NEV | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Kamlesh Narwani
    The service team (Derrick Foreman) provided excellent service. Derrick planned the shuttle transportation, kept me updated on the repair progress, and quickly got the repair done. | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Q
    My advisor Korey was amazing under extreme circumstances. They didn’t check my car in. | Read Full Review
    1/12/2023 12:00:00 AM | DealerRater
  • ★★★★ Everardo Garza
    unprofessional & unwilling to go the extra mile | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★ Yolanda Garza
    Terrible service!!!!! Would not recommend to anyone! Avoid this pocas at all cost! | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★ OLIVIA CLARK
    We were given the run around for months, couldn’t get our advisor Korey to return any calls/texts. I had to physically show up several times to get an update on the parts on order (that we were told we’re on back order for 6 months). I was lied to and told that we were called - yet I have no voicemails. I have one text lol. I was abl | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★ tapauley2
    I've had great customer service. From the people on the phone to the parts department and service department; all of them have been polite, helpful and have done everything as quickly as possible. | Read Full Review
    1/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ loujoubarani
    Very nice salesman I was greeted and could easily treated most important. They did not try to do hard sale tactics and hide the sticker price. | Read Full Review
    1/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Catherine Bolden
    Justin in the service department is AMAZING!!! Hands down!! Next time I need anything done to my Jeep, I’m calling him! | Read Full Review
    1/10/2023 12:00:00 AM | Google
  • ★★★★★ Alfonso Fernandez
    Great service,Amazon service reps | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ realgalactico1
    | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★ Bora Gün
    you never reach this service and they always lie | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ PandorasBox
    Our experience with Kobie was one of compassion and listening to the needs/wants of the customer. Then the honest reality of what we wanted vs what we wanted to pay for it, but it didn't end there, Kobie worked hard to find a win-win for us and to get us the Jeep that we wanted for the price we wanted to pay. It is not often that a s | Read Full Review
    1/6/2023 12:00:00 AM | DealerRater
  • ★★★★ Valerie Jarmon
    I am not one to get on and write reviews often, but I had to reach out and recommend Jessica Garcia as a salesperson! I drove an hour to Katy to look at a SUV & I will admit I was quite anxious about the entire ordeal. Jessica's personality and approach was exactly what I needed at that time. She was so patient and knowledgeable an | Read Full Review
    1/6/2023 12:00:00 AM | Google
  • ★★★★★ James Patton
    I took my car in for a oil change and tire rotation. While inspecting the vehicle the service advisor noticed a nail in the tire and notified me right away and issue was addressed during the visit. Excellent customer service | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Brandi Allen
    Autonation is great when it comes to the maintenance of my jeep. Derrick is great when it comes to my needs and he gets the job done. Go to Derrick!! | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ debkesterson
    Had an appointment with Alex who wasn’t there when we brought the car in. Justin took over, got the part from another dealership and the car was ready that same day. | Read Full Review
    1/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Huynh
    Toke 3 hrs. Just to get an oil change. This isn't the 1st time. Sad part is i prepaid for these services so have to go or just throwing money away. Another sad part is I made appointment so would think be a lot faster. Love my dodge dealer just not the speed of car services. | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Jason Walton
    The Sales team and Sales Consultant were friendly, efficient, and detailed about their roles. I was given all of the information I requested. The Sales Consultant and Finance department even took the time to explain all of the details of the additional coverages I purchased for my new vehicle. There was one issue I did face and th | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Celina S
    Went for a radio replacement Service shop very knowledgeable Jennifer very nice did job in one day | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Alex Perez - Houston Roofing & Gutters
    We would like to thank you Diego for your customer services and your time to explain ever details you earn 10 stars from us. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Harry Houston
    I was warm welcomed and attended to as soon as I dropped my car. My service agent was attentive and listened to all my needs. I strongly recommend | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ kenneth_fern
    Very good treated very well very please with their service would recommend auto nation to everyone | Read Full Review
    1/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ garylhudson
    I had a very good experience in purchasing my truck with Adam my car salesman. Adam was very courteous and helpful with all my questions and concerns. I have referred my brother to Adam if he plans to buy a truck. | Read Full Review
    1/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Prince Passewe
    I was very pleased with the service department. Justin was clear and direct with my vehicle service. Thanks man | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Nivlac
    My buying experience here was golden however, due to the fact that I got the warranty I use the service side as well. that is where my grievance lies. When I took my vehicle in for service and a few issues that I was having with my vehicle, they told me that it would take longer than ideal. That wasn't a huge issue, but once I got th | Read Full Review
    1/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Ashanta Rolling
    Too high for cars | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Carvinshonda
    My service was Great, I had a short wait time. Luis provided great service. Car came back very clean. | Read Full Review
    1/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lombards Vo
    Good service | Read Full Review
    1/1/2023 12:00:00 AM | Google
  • ★★★★★ Tammy Doskocil
    Went above and beyond with my oil change. And I had no antifreeze in my vehicle and they filled that back up (with coolant not water !)and I am waiting for my part on national backorder so I can have the rest of my vehicle repaired and stop leaking antifreeze. Thank you so much for working me in. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ marior1960
    The dealership had the car options I was looking for. The price advertised online was the actual car price. No hidden Addendum charges. Salesman, Justin, worked around my schedule and communicated well through out the process, took the time to answer all my questions and showed me the different car options I asked about. He provided | Read Full Review
    12/31/2022 12:00:00 AM | DealerRater
  • ★★★★ Eric Miller
    Horrendous, will never bring my vehicle back there. They diagnosed my vehicle needing a new fuel pump, cost = $1700. And then advised - since we have the fuel tank open, might as well replace the aux pump (That's convenient). Another $1000. Total $2700 for a vehicle that will appraise at $5000. I knew this was overpriced so I called | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Hector Quintanilla
    I went in for my tires and they ended up fixing a factory recall too. The wait ended up being longer than they told me, but Louis kept me updated and was very helpful. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ hiquinta
    They always seem busy and tend to take longer than expected. But they are also very friendly and great at keeping you updated. | Read Full Review
    12/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ karlapwoods
    We have bought 2 Jeeps from this dealership. We are very please with the service and professionalism from the sales people. They made our transactions easy and fast! We recommend 100% this dealership. | Read Full Review
    12/30/2022 12:00:00 AM | DealerRater
  • ★★★★ K r
    Please please.. if your purchasing a vehicle make sure that they have it. I was on my way to the S loop location and they send me a message that they don't have it and I was already getting to the dealership. Jamal text saying to go to Katy location because that is where it would be. So I travel back to my side of town in Katy are | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Courtney Edwards
    Friendly fast and professional service. | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ courtneyedwards24
    Friendly fast and professional service. Couldn’t have done a better job. Don’t regret taking vehicle there. | Read Full Review
    12/29/2022 12:00:00 AM | DealerRater
  • ★★★★ jeffrcash20
    I took my 370z in for an oil change after having to wait three weeks due to scheduling. I knew it was going to be a wait because they had to get the oil from Nissan to due this service. The guy that helped me told me it would be a wait and i already knew that and was prepared. I went outside and waited for someone to help get me book | Read Full Review
    12/29/2022 12:00:00 AM | DealerRater
  • ★★★★★ Katherine
    We bought New Ramp 1500 XRT, my husband is very happy. Great Service. Jhonathan is really good salesman. and the lady for financial department y amazing | Read Full Review
    12/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ Rolando Gonzalez
    Collin provided me with excellent customer service! After visiting multiple dealerships, I finally found the right Jeep at AutoNation CDJR! | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★ Carlos José Ramírez Gómez
    Service was terrible. The staff were doing something else not related with work while my car was ready and still in the lift. Instead of taking 2 hours for a simple oil change, it took 5 hours. They didn’t even check the tire pressure. They don’t really take care of the customers. | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★ tom lannet
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Grammytyme5
    Great service! My car was repaired without someone trying to get money for unnecessary repairs. My service representative was awesome. Justin kept me updated with any issues. I highly recommend this shop. | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Garcia
    Fast service! Never a bad experience! | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★ Gilmer Hernández
    | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★ georgekala32
    Stay away from the collision center. Sub par quality of work and rampid fraud throughout the collision center | Read Full Review
    12/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Von Carr
    The guys in the parts department are a great team who always put you first and to assure your vehicle is OEM satisfactory, there's two parts department one in front and one in the rear bodyshop these two teams work hand in hand to create a perfect match of OEM Parts and a amazing repair of your vehicle, your satisfaction and safety | Read Full Review
    12/25/2022 12:00:00 AM | Google
  • ★★★★★ Viviana Ortega
    Awesome customer service! Strongly recommend Ahmed as a sales consultant. Very thorough and straight forward. | Read Full Review
    12/24/2022 12:00:00 AM | Google
  • ★★★★★ Jessika Villasmil
    | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ kimberly freeman
    Barry and Amy were excellent with taking care of our wishes. They worked long and hard for us until it was approved. After about 10 days we were able to drive our new vehicle home. They treated us like family. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Rick Breitigam
    Great service. Derek got me in and out quickly with no issues. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ rickb2727
    Great customer service. Derek had me in and out quickly so I could get back to work. | Read Full Review
    12/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ Delrick Veal
    | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★ Mike Afshar
    First of all the sales team is incredible. Please do not let this review serve as a detriment to them. However, the service department was abysmal the most terrible service ever. I recently went and purchased a dodge ram Laramie from this dealership after driving at home, I noticed that a couple of the sensors were not working, I imm | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★ jose gordillo
    Very Bad service , I bought a truck last week , seems like all the staff are new , they don't have an idea of what is going on including managers .Finance manager don't even know what the warranties covered plus don't even have the numbers for road side assistance. The worst part as soon as I take the truck out the lot start makin | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Darnell
    Very solid service over the years. Can be pricey, but you’re getting expert service for the price. | Read Full Review
    12/22/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mohammad
    I bought a new car that is Grand Cherooke L 2023 with a very nice color. Also, they have a good service and a good sales man. | Read Full Review
    12/22/2022 12:00:00 AM | DealerRater
  • ★★★★ sgoodboy45
    The Service department is trash. I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars and go. I called my warranty and they told me to take it to the dealership since my deductible was low. Brought my car to the service and before I was a | Read Full Review
    12/22/2022 12:00:00 AM | DealerRater
  • ★★★★★ Robert Lombardo
    | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Alfonso Fernandez del V
    The service was professionally done. The people are respectful and will make sure everything is done on time. I love this dealership and I recommend them | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Jacob Lopez (Jacobleo06)
    | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Ogundare Babatunde
    Am not satisfied with service I did The oil cover was not covered and I starting seeing strange light on the dashboard of the van Thanks | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★ moby52
    The service department is horrible, they are impossible to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect someone.. | Read Full Review
    12/21/2022 12:00:00 AM | DealerRater
  • ★★★★★ Crig
    Second time to use dealership for routine service on my vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the service. Nicely done! Keep up the strong service! | Read Full Review
    12/20/2022 12:00:00 AM | DealerRater
  • ★★★★★ Kutaiba Marshan
    Everything was good , specially my service advisor Diego Morales , he is very knowledgeable person very kind and doing he’s job in very good way . | Read Full Review
    12/20/2022 12:00:00 AM | Google
  • ★★★★★ susannasb
    Oil change & tire rotation went smooth! | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Juan Sanchez
    Great job. Fast service. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Mohamed Suliman
    It's easy and fast it's less than tow hands and we finish no extra vises . Thanks again. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Cecilia M
    Big thanks to AutoNation who effectively fixed my 1500 dodge Ram within a week after drop off. I was having issues with my air suspension leaking air and the compressor was causing the issue. Before taking my truck to AutoNation in Katy I had taken my truck to Helfman Dodge in River oaks for the same issue. Helfman dodge had my truck | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Jency Cheadle
    We spent hours here last Saturday- found a truck and put a $2000 deposit on it. Then they couldn’t get it or update us at all for an entire week on an ETA or what was going on with it to take so long. Unfortunately our truck was totaled so we weren’t shopping for fun. Then we identified a 2nd truck, they said if they could get it wou | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★ Rachel Sanchez
    DO NOT BUY FROM THE KATY LOCATION! We were CONNED into purchasing the extended warranty through Autonation. The financing specialist told us if we purchase the warranty we could take it to ANY autonation in the US. That’s not the case, you can only get your car serviced at the automation that specializes in your cars make. Now I pay | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Gutierrez
    | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Abby T
    | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Kevinv
    Took in for service light. Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new normal .. nothing fast anymore. | Read Full Review
    12/16/2022 12:00:00 AM | DealerRater
  • ★★★★★ Giuseppe Paci
    Excellent service | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★ Charles
    Korey is the best service writer I’ve dealt with. I really appreciate the way he takes care of me and my truck! | Read Full Review
    12/15/2022 12:00:00 AM | DealerRater
  • ★★★★ Will S
    Went in to dealer to get oil changed and was told it would take about an hour, long story short got it done in under an hour but was shocked to get a bill for $115.00 for oil change, when I questioned the bill the Service Writer advised they did a synthetic change and I advised that I normally get the synthetic blend change and he ad | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Maggie Howe
    As always, I received excellent service from a wonderful team in a timely manner! Thank you again and Merry Christmas ?? | Read Full Review
    12/14/2022 12:00:00 AM | Google
  • ★★★★★ iAm
    They have Absolutely great service they definitely took care of me. I can honestly say that | Read Full Review
    12/14/2022 12:00:00 AM | DealerRater
  • ★★★★★ ramonroman713
    Fueron muy amables para ayudarme con todas las preguntas que tenía un excelente servicio gracias | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Ashhole4242
    Service Rep was very helpful and knowledgeable kept me updated on progress of truck and always responded to my concerns | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Patricia Villa
    New management big difference and happy to feel that they care about customers Good job | Read Full Review
    12/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ pamela walpool
    My salesman Kody was nothing but GREAT!!!! | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Rosie Trujillo
    | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Patricia Villa
    | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Lori Walker
    My salesman was very knowledgeable of the car I was purchasing. Both salesman and financial officer were very nice and very patient. I had a lot of questions and they were able to provide and make sure I understood their answers. | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Emily Castillo
    We had a great experience with DARIAN PHILLIPS. He answered every question we had possible and assisted us with 100% time and attention when dealing with us. I really appreciate the work you put in that day. You did great! | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Amit Godbole
    I had a wonderful experience with my oil change service last week. The service team is very professional and courteous. Justin was my service representative. He kept me updated throughout the time I was there. He showed me where to sit and wait. Just is a super star | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Aracelii R
    Jessica Garcia sales associate was very helpful and kind experience highly recommend was great from sales and finance , very grateful! | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Jack Perry
    We were driving to Katy to visit my mother-in-law in the nursing home when my truck check, engine light came on and said the engine was going into limp mode in less than 100 miles. So I pulled into the dealership and they worked me in and had the truck repaired in an hour and a half and we were able to go have Christmas with my mothe | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Darrell Coleman
    | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Alibernal82
    Choose this dealership because it is the closest one to me, once I got there they was very nice and courteous. | Read Full Review
    12/12/2022 12:00:00 AM | DealerRater
  • ★★★★ BN ARIZPE
    Well, those who attend are very attentive, they try to solve what they can, it took almost 2 months to give me a transmission change for a peaceful 2019 since they did not have the part, they only said that they did not have a date at all, I also had to rent more than 10 days a car how to move my children since they did not have to g | Read Full Review
    12/12/2022 12:00:00 AM | Google