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Autonation Chrysler Dodge Jeep Ram Katy

Autonation Chrysler Dodge Jeep Ram Katy

★★★★★(1037)read reviews
21777 Katy Freeway, Katy, TX 77450
(281) 712-8399 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Katy

Autonation Chrysler Dodge Jeep Ram Katy is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (281) 712-8399 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Katy are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Katy is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Katy today at (281) 712-8399 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Alejandro Soto
    Fast and appropriate service ! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Myra Odems
    Hello! Overall it was a good experience they worked on my vehicle in a timely manner and very professional just wish there were more loaner cars available at the time. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Iris Reyes
    It was what I expected. The car sale person Victor explained all of our options and answered all questions we had. I definitely will recommend to give them a visit. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Frank Muniz
    Alejandro provided us with excellent communications and exceptional customer service. I appreciate his effort to make everything right. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Lakessia Robinson
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Eileen Tavarez
    I was pleased with the experience, they clean my car and I appreciate that. Thank you | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Alvaro Zertuche
    Good, friendly service, however, I had to call my advisor to get an update on my Jeep because no one called me. Work took 1 day longer than it should have. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Liz Booth
    Had to take my Jeep in after Hurricane Beryl for some repair work and thought it would be in there for days. My service tech Luis was fantastic. He kept me informed on the status of my repair was able to get my jeep out and back on the road in a just few days. Much faster than originally expected. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Luissyneth Negrette
    Excellent service, clear and fast! Thanks so much | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Frederick Booker
    Good dealership, never have a problem getting in and out. Very good services | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Mike DeLeon
    The only place I take my 2021 Jeep to get service | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Brandt Smith
    Do not buy used vehicles or extended warranties from this place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine light came on apparently not related to those problems. I was told the fuel tank needed to be replaced. Even though they sold us t | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Brandt Smith
    Do not buy used vehicles or extended warranties from this place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine light came on apparently not related to those problems. I was told the fuel tank needed to be replaced. Even though they sold us t | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carlos Daniel Tamayo
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ RANGEL
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Gallant
    Give Cristian a raise! He was WONDERFUL! He made sure I stayed informed and I felt like he really cared, plus he wanted to make sure my Jeep was completely fixed before I picked it up. By far the best service I have ever had. Thank you Cristian for all of your help! ?? | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Patty Neiper
    Firas and the whole team is great. Very attentive and friendly! Thank you! | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ D CHEN
    I went for oil change today. My advisor Anthony Elder was friendly and got it done very quickly. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ José Molina
    Great services, KIND PERSONAL, FAST AND CLEAN SERVICE | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Marco Vera
    Good work | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Guerrero Ramirez
    Good service and happy very good service | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ juan pablo Velazquez
    Excelente sitio si deseas comprar un vehículo, el personal es muy atento y cordial, ayudan mucho al cliente, sin dudas lo recomiendo y volvería de nuevo | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Geneva Hodge
    Our salesman was awesome. He worked hard to get us into the Jeep I wanted. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ xnxem Lopez
    Good treath | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Messinger-Willman
    We bought a jeep from this dealership 3 years ago and since then we have been trying to get someone from the finance department or even management team to call us back, after leaving voicemails and being transferred from one person to another, being placed on hold and getting no response. I would not waste your time and experience he | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ James
    I came here to test drive two Jeep compact cars. The salesperson who assisted me was nice, but his manager was quite rude. I found the two cars I tested to be mediocre, so I wanted to look at other brands. The manager was very pushy, insisting that I buy immediately and claiming he was helping me. When I firmly declined to purchase, | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Richard Hueg
    If you take your vehicle to AutoNation, you can rest assure that they will take very good care of your concerns. 100% recommend AutoNation for all of your vehicles needs | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Alirio Zambrano
    Our advisor, Firas, did an excellent job. We felt he was going to do his best on our behalf and just do a great job | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Tae Lee
    Anthony took great care of us. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Cariann Dennamie Luna
    Brought our Chrysler Pacifica for battery issue, oil change and tire rotation. Everything else was okay but the battery issue was not solved. Staff told me they will call me back to give me an update if the part was available but never called back. I also got an email regarding recommendation to change the coolant flush and break flu | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Marvin Larios
    Rude cashier at parts department. They literally ignored you when you stading in front of them. No to mention price in parts in this location is way over price Compare to (Hefman jeep) at 7720 Katy Fwy A, Houston, TX 77024 Save your self a headache drive to other location & save Money at the same time Belive me not worthy to deal | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Cariann Dennamie Luna
    Brought our Chrysler Pacifica for battery issue, oil change and tire rotation. Everything else was okay but the battery issue was not solved. Staff told me they will call me back to give me an update if the part was available but never called back.They should improve their communication. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Underdown
    I bought a car from AutoNation on June 20, 2024, and the experience was very disappointing. I live in Washington and had to fly to Houston to pick up the car. Before flying, I told Diego Delgado over the phone that I wanted to use my own financing because the rate was better. He said I had to do that in person and assured me they wou | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Underdown
    I bought a car from AutoNation on June 20, 2024, and the experience was very disappointing. I live in Washington and had to fly to Houston to pick up the car. Before flying, I told Diego Delgado over the phone that I wanted to use my own financing because the rate was better. He said I had to do that in person and assured me they wou | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andy Gonzalez
    My wife found a car online. She was able to do most of the negotiation and approval over the phone. We went down to test drive and sign. Chris went with us on our test drive he was friendly and professional. Next we sat with Sonny to do the signing. He was very efficient,professional and friendly. Seems like we were in and out in no | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Z Bow
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Jonquel Groves
    Terrible place to purchase a car and also get a car serviced . Was lied to about getting a first free oil change . Dropped car off and was told i had a bill. Also took them 3-4 months to correct my registration paper because they were trying to be slick to let a deal go through . Be careful and pay attention to this place . Bad busin | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Todd Haro
    Purchased my last two vehicles at the dealership. I have been trying to return my lease for over a week, but the customer service is poor and one of the sales managers told me to “get out of his dealership”. Needless to say I wont be purchasing my next vehicle there or get service on the other two jeeps I own. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Paul Rosa
    I just bought a car Northwest Dodge. After being cheated on my extended warranty at AutoNation Dodge in Katy, I will never do business with them again. Forget about calling them with the number that they post to correct a problem, it does not get you to the general manager and the operator doesn't answer. I tried to get the problem | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Mario D
    Good communication and helpful staff. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Crespo
    Exelente gracias | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Marcus J. Ware
    I want to recognize and acknowledge Firas. He was very professional and helpful and kept me abreast to everything that was going on with my vehicle. I truly appreciate all that he did today. Marcus J. Ware. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Shabyy Sam
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Anna Delgado
    Zero stars!! Had the worst service and communication from this dodge. Took them 3 days to even look at my car and lend me a loaner. My car was not ready, and no one even knew the status on it when it was time to return the loaner within 5 days. I asked to get an extension on loaner since my car was obviously not ready. Spoke to manag | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Patton0430
    Hussein was awesome! He let me know everything that was being done and when completed. Customer service was amazing | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Karen Hill
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Blake Huntsman
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Doniel Watts
    I am here right now and the tech is awesome, but the corporate office is horrible. I called and got a service appointment. The rep on the phone said to be here at 7:15 a.m. got here at 7:22 a m. because of the rain, but the rep scheduled my appointment for 8:00 a.m. I hadto call the dealership where I got the vehicle which is a whole | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Daij F
    Their call center employees are extremely unprofessional. I called this morning to make an appointment for my car since it just got recalled. The first person I spoke to Tia was exceedingly unprofessional & uncouth. She hung up the phone because she did not want to wait a minute while I grabbed the mileage she asked for. I called bac | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Anderson
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Karleton Green
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Eluz Diaz
    New customer was very happy at first but now my car is giving me issues had a flat tire and I’m told their are locks on it and that their is a key for this. I have never received the key called up to see what they can help with nobody answer the phone and kept getting transferred until they finally hang up now those locks are going t | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Rocio Recinos
    Derrick was amazing took care of my jeep | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Will Starr
    EXCELLENT ! great service, communication and efficiency. Highly recommended dealer. From making the appointment to taking the car to getting required issues taken care of ; simply fantastic. Very happy with the choice. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Christina Guy
    Alex, the Service Associate, was very Professional, Kind, Knowledgeable, Thorough, Good Listener, Great Communicator, Understanding, Warm, Welcoming, Friendly, Quick Resolver, all with a Wonderful Attitude and Smile!! Now that's CUSTOMER SERVICE!!! Thank you very much, Ms. Guy | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Ms. Teacher
    Anthony Elder was my service advisor. He was the ultimate professional and thoroughly explained the process every step of the way. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ gerald jacobs
    Hussain was great. Work was performed professionally. I love the desk space in the waiting room. Great job there. Only thing is I thought that there would be a vocal announcement in the waiting area when my car was ready. Otherwise this is a 10. I was busy working and may have just failed to hear, but i spent an extra 2 hours there. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Blocker
    Wonderful customer service ask for Darian Phillips | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Andrade
    I went to this AutoNation and bought my first car last week. I was looking for a used car in a specific price range and my salesman Darrian was a great help. He showed me a couple options he thought I would like and was very friendly and professional and even went the extra mile to help me resolve a couple issues that could have pote | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Paquette
    Great service. Service done with in the allotted time | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ laser boy gaming
    Better quick and efficient, rims looks amazing almost brand new. So glad I got a warranty with AutoNation | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Maria Aguirre
    On Monday I went on website to set my appointment before work on Wednesday am oil change and tire rotation prior. It gave me confirmation of my appointment time, services,and who was going to attend me. And when I arrive Wednesday 7am the rude older man said I wasn't on the list.I I showed him my confirmation info and he said that g | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Cheri Gay
    Hussein was very attentive to my needs. I was worried about our wheel keys being returned and he made sure to show me the locks when I picked up my vehicle. Very pleased with this visit! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jill Walton
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Isaiah Mendez (Brosaiah)
    My overall service at this location was sub-par. I was encountered with Javier when I dropped off my vehicle, he was pleasant and did as much as he could with him starting new at this location. My actual advisor was Christian Tapias and I hate to say it but never met the guy. I attempted to call my advisor prior to receiving my mult | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Abdulqader Eleneezy
    here is your oil change special. very disappointed in your costumer service, and your false advertisement | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Dillon McMahan
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ osman salih
    There is a great sales team. Very friendly and kind people. We purchased. Jeep Wrangler on Memorial Day . I strongly recommend Auto Nation Katy location | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Isabella Botelho
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ chadmills81
    Easy experience,I am very pleased, Will be back soon for my wife’s car. Thank you! | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Stevens
    Fantastic experience at this dealership service center. Derrick and the team did a great job of keeping me informed of the status of my truck. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Henry Moffett
    Great car buying experience. Sales staff Adam and Arden were friendly, respectful and knowledgeable. Finance Department was very helpful and thoroughly explained everything. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ T Adams
    Service team was great! Service rep was friendly and helpful, and the service technician kept working until the issue was resolved. Very pleased, will be back! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Inam Khan
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Chad Mills
    Great experience the whole way , thanks again!! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ John Hutcheison
    Incredible experience. Fast, friendly and knowledgeable staff. The people are what make Autonation Chrysler Dodge Jeep RAM Katy my preferred automotive go to for sales and service. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Paulo Alcera
    good service and give you up date on your car | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Erick Avila
    Both Jader and Xavier took excellent care of my business. They both listened to my needs moved me along the process efficiently and effectively allowing us to finalize the sale swiftly and made the experience exceptional. Thank you autonation. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Doug Brazil
    The customer service group in the service department were great. I was texted updates on the vehicle. The only problem was I believe Mopar, which handles the warranty aspect. They were an absolute atrocity. Such is things in warranties | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Raif
    Derrick did a wonderful job of keeping me updated on my truck. Even on his day off. It was fixed within a couple of days | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ PilotCobbicus 17
    Luis, saw me this morning and treated me with the utmost care and respect. I am searching for technicians who will take care of me as I will them with my car as it's brand new and I prefer to have the dealership take care of it while still in the warranty period. He quoted me a price I was not satisfied with and told me he would see | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ shaunta andrews
    Derek is always helpful. I appreciate the honesty and always willing to work with me. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ everett.campbell47
    Courteous, personable and professional personnel at every step in the process of my purchase of a new truck | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ wadesteven0282
    They have Great Customer Service!! Very knowledgeable and helpful and nice!! I will definitely bring my vehicle back for services!! I can't remember the guy's name that helped me but he was great!! Thank you guy who's name I forgot!! | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lele3307
    The experience was overall pretty fair. Our salesperson Eric Aguilar was very nice, personable and attentive. He listened to our needs of what we were looking for in a car and was not pushy at all. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ luis rivera
    I went to a different Ram dealer and they did not do a good balancing job on my tires. Auto Nation got it right the first time. Thank you for your outstanding work. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Esperonica Bryant
    Started communicating with Joe about an Infiniti QX60. He asked when I wanted to come in to test drive vehicle which means it available. I texted back twice to ask for address and advise I was in route got no response back. So I decided I’ll work with someone when I get there since Joe didn’t respond back to me. And come to find out | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Armas
    Definitivamente, no compro más un carro ahí me dieron el carro sin Floor Mat me dijeron que me las entregarían voy llamo por telf y no me contestan y me enagañan el manager y Víctor el vendedor no cumplieron con su palabra el carro, con la luz de servicio y la de falta de aire en los neumáticos prendida me dijeron que me iban a hacer | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Mari Pignatel
    They are all very quick and efficient getting customers through the process. Derrick Foreman is just outstanding in his service advisor capacity! Friendly, knowledgeable & professional! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Barrios
    Great customer service and quick wait without an appointment | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Christian Mejia
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    5/27/2024 12:00:00 AM | Google
  • ★★★★★ William Vasquez
    Very professional I like the way they take care of my jeep wrangler | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Singular Boy
    Tried to sell me a “new” car(what the dealer said) with almost 600 miles on it, after I said don’t know who drive the car before and their habit of driving, so no, only 30 miles under consider a new car for me. I get it, there is no one been titled to, documentary it’s a new car. they tell me with a sinister smile on, he knew because | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Yadira Carbonell
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    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Delia Julissa Garcia
    Excelente, calidad y profesionalidad | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Yesselin Piña
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    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Gustavo Rubio
    La atención fue excelente. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Mauricio Silva
    Service advisor was a solid 11 out of 10 | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Stach
    Auto Natio CDJR Staff, from Salesman to Financing are courteous, knowledgeable, & very driven to go that extra mile to get you exactly the vehicle your looking for & affordable financing. Great Teamwork! Hats off to Auto Nation. A big Thank you from our Family to yours. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ ismael rodriguez
    Los recomiendo 100% | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Ram Gopal
    Excellent service. Quick turnaround and great facilities. I love this dealership !!! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Reyes
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    5/23/2024 12:00:00 AM | Google
  • ★★★★★ adele odgers
    Good service and great customer service | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Paul Rosa
    I give up. I lose. The call this number to speak with the general manager that AutoNation posts after a negative review is useless. You can't get access to the GM from that number and the operator does not answer. After numerous unanswered and unreturned phone calls, I have decided that Chrysler no longer deserves my business. I'v | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Salce
    I am typically not a fan of dealerships and have probably mentioned this on a previous review. This is my First Jeep Wrangler that I bought used. Ive heard horror stories about JEEP service in general….. im happy to say that I have not experienced that with the Katy Jeep/Chrysler location. In fact, my service Rep John continues to ex | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Kristin Citan
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Davis
    Really bad experience. Must find better service near Katy. They are rushed and dont do a thorough job of analyzing your car. There is an utter disrespect for customers time. After they didnt resolve original issue waited 3 days for analysis of additional problem on same system (4WD). Never tested vehicle to confirm repair. Rep more c | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Alex Lassen
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Corlis Ferguson
    Diego was fantastic. Very helfpul and extremely courteous. Kept me informed of what was going on with my vehicle. Great asset to your company. Need more like him. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Emsud Huskic
    I went last Thursday to get a new car. I traded in my old jeep for a new grand cherokee altidude x. Adam helped thru the process and was very informal and helpful. I am very pleased with my new jeep. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Lance Bickham
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    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Mr. Al
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    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Walker
    Vehicle delivered as promised | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Andy Pineda
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Michael NakedPCTech
    I'm a former used car salesman from PlanetFord where they rip everyone off and lie about everything so I am used to that kind of experience. AutoNation is totally different. We never actually did any inspection before selling a car but we said that we did do one just to get people to buy right now high pressure. So I didn't believe | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ kyle keup
    Excellent service and quick repair. Christian kept me up-to-date with my vehicle and I really appreciate that. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ James Moehlman
    Auto Nation did a great job taking care of a recall issue for me on my 2015 Renegade. The loaner car was great. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Robert De La Riva
    Service advisor Firas Alsamaree was extremely informative and very helpful thru-out the time of the service of my vehicle. Firas and his management team went out of there to help with our rental needs. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Francesca Porter
    Bought the car through autonation and the top.warranty. Worth every penny. New radiator and a compressor this year. Both times autonation had been superb on customer service and communication this time Firas came to collect my car as soon as he knew the compressor was in 108 degrees without air conditioning is not funny. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ T H
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    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Jose Salvador
    I went in on a Saturday looking to trade in my vehicle for a work van. Jader Chahin made it happen for me even helped me navigate through a few things I was having trouble with. This young man is a great Salesman! Finance department also made the deal happen for me. I'm very happy that I stopped by at Auto Nation Dodge. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ veronica Gutierrez
    Great help at the service desk. Ask for Louis or Christian great help and helped me with any questions I had. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Grecia Alvarez
    Lady who picks up the phone for parts is absolutely rude! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Calistro Rodriguez
    This place is a joke. Second time I’ve came in for a repair and they screw it up even more. I thought the first time it was an accident but it seems they just have idiots working on diesel vehicles that have no care if they break the customers vehicle parts. If you have a diesel vehicle stay away they do not have adequate diesel mec | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Ranger225mrb
    Once again I called AutoNation Katy and ask about a few items I am waiting on. While talking to service they set appointments for oil change (Full Service) Diego greeted me even 20 minutes early. I had another appointment and I never mentioned it. Your’s and My Service advisor once again let a happy customer on his way. Diego explain | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bionca Morris
    Anthony was great.He answered all of my questions and my vehicle was serviced on time. AutoNation is my go to dealer! 10/10 | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Deanderia Mitchell
    AutoNation did a great job with my Jeep. Korey explained everything that needed to be done and helped me understand it. Got my vehicle back within a couple days working like brand new thanks to this team. Awesome job ?? | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ NATASHIA NICHOLAS
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ L.C
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Chen
    Luis and the team are great, fast, friendly, and attentive. Highly recommend to go here for services. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Ganuza
    Good | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ martha baron
    The service was quick | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Tim Thomas
    Christian was a pleasure to work. Service techs are always thorough and appreciate the truck wash after my service appointments. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Cinia Velasquez
    Excellent work | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    Anthony was a Great service advisor and manager Jimmy took his time to ensure my service was top notch. I will continue to take my vehicle to these guys...Best service I have ever seen from a dealership | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Hamblett
    Louis (not sure of spelling) was extremely helpful in findig out information etc. highly recommend if you’re looking to buy a car | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Razir Jae
    Awful customer service. Complete waste of time and gas. This fool "Welch" slides into my FB messenger a few days ago and sets up a day and time to meet him (today), to hear him out on this so-called "fair deal" he can offer but dude doesn't even work today !!! Then I get this stare-down from these white guys to the left of the showro | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Wally Abdallah
    Great service. First day they took care of my state inspection and oil change in just over an hour. Then they fit me in last minute today for a warranty replacement of the fuel pump. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Tom Pollock
    I was helped by Luis. He let me know what was going on and I got a free Carwash before they were done. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Harris (techtim123)
    Awesome dealership experience honestly the best car buying I’ve done in a while thanks ???? | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ AARENBANKS
    Hussein took care of me in the service department. In and out. Would definitely recommend you go see him. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Reggie
    I just had some work done on my vehicle with the assistance of Firas. He was absolutely excellent! My car had to be held for about 5 days for repair which is a long time in my opinion. However, Firas was very upfront and transparent with the timeframe and why it would roughly take that long. He got me taken care of with a loaner vehi | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ ben hudson
    | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ James Mckay
    Great service! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Steven Yee
    Derrick always takes care of my vehicle. He is why I always come back to AutoNation CDJR Katy. | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ K Kornoelje
    I’ve never been as disappointed with a vehicle purchase as I was with this one. I set your dealership up to score a touchdown (preselected vehicle, cash deal, no haggling on price, etc.), yet at every step of the process, your dealership dropped the ball, lied, charged me for things I didn’t want. I received a fake apology from the | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Jose Zeledon
    I would like to express my sincere appreciation for the exceptional customer service and outstanding treatment I received during the process of purchasing my truck and its delivery. Thank you for your continued business. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ StrongLike Bull
    Had a tremendous amount of issues with the service here. Gave them enough opportunities to make it right but they didn't want to help. Body shop originally replaced rear window. Shortly after was leaking. They said it had to be third brake light. Lots of issues with 3rd brake light and rear window cracking. Could not recreate it so | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ William Terry
    Great service quick and professional | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Jose alexis Gonzalez cañas
    I tried to do a service but they have people so incapable of serving if you don't spend more than $250 just to know what problem it could be they don't solve it and leave your car for 5 days when the solution is something so minor, I thought they would help me but I left with a bad experience | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Jason Beeson
    Great service at Autonation Chrysler Dodge Jeep Ram in Katy. Every time I get service here is 5 stars. Service personnel are very friendly and helpful, they always keep me updated with the status of the repairs on my truck. I will always come back to Autonation for service repairs. | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Stanley
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Dimes
    Great service! Good communication during visit | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Hardeman
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Selena Jenkins
    Everything was smooth and easy for me to deal with and handle. And very professional on all levels. I enjoyed your staff and establishment. I will be back. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Michelle
    My Jeep was shutting down in the middle of Houston traffic. I took it in to be serviced. My Service Advisor Diego Morales was amazing. He kept me informed about the issues with my vehicle. Sally Vaughn was AMAZING with helping me get a rental/loaner. I should say multiple loaners due to my vehicle being in the shop from March until y | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Ja'Mea Dye
    Santiago was great, made the buying process simple and easy. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Ali Duhaly
    Great | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Gen Star
    Awesome customer service | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Wallace
    Great experience at this dealership! My service technician, Luis was very professional and did a great job with my vehicle. I highly recommend this dealership to anyone. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Edna Green
    Service Department was very professional and helpful. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Monica Rivas
    Hussain and Jimmy took really good care of me. Even after frantic "I don't know what's wrong with my car!" Attack. I was assured and calmed. Only thing I would ask is to keep more vehicles on the lot for loaners for service. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Torres
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ ICYY DEE
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    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Jayne Lloyd
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Allen Thomason
    Found myself in a bad situation, window went down on my RAM, would not come back up, traveling on my way to San Antonio. Parts man spent 30 minutes with me, got a new switch (though didn't have my particular in stock), worked till he got my window up! Miracle, and made it to San Antonio with a closed window. Went extra mile, no ch | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Eric S
    My service advisor, Christian, was very professional and courteous.. He went above and beyond to get my vehicle approved for service with VPP Plus. You should give this guy, and the mechanics, a raise. Was able to get brakes, rotors, alignment, wipers and a recall done in a few hours. Very hard to find employees with that kind of dri | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ michael moore
    I have had issues with my 2017 jeep wtanger i hag purchase with inly 42,000 miles on it. Its been in the shop 8 times and the last time the transmission went out at 90,000 miles insurance did not want to cover and dealership did not want to honor there warrenty at first. Until i whent up there and argued the fact it was covered. Afte | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Nava
    Excellent attention an service! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Fndi 2x
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Joel Raymond
    Alex was very helpful, showed us multiple cars in our price range and we left with a great car. Very knowledgeable and friendly | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Shelley Guillory
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Hayden Kornegay
    I have been bringing my 2022 Ram 2500 in for warranty work and Korey has been extremely helpful in getting everything taken care of for me. Chrysler has been very slow at getting recall parts in for me but Korey has kept me updated and informed every time. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Aneidy Gonzalez
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Marcelo Oliveira de Paiva
    The representative got very quickly someone to do the service and it was done within an hour. I usually have a very tight schedule on Saturday mornings, but the service was so smooth that it did not disrupt my schedule. Also the service well executed. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Shabbir Malbari
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    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Syn Morfin
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Paul Rosa
    The staff that checks you in and out of the service department is second to none. I took my certified Pacifica in because the transmission is clanking. $150.00 later my transmission continues to clank. I did some research and discovered that the clanking is due to a software issue and that I have to get the corporate tel. # from the | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Gary Hensley
    Diagnosed the problem, found some other maintenance issues, and fixed them, got a car wash, in and out in three hours. Well Done! | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Lelia Rodriguez Soledad
    Good service, professional and prompt attention. Thank you Alejandro. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Justin Hernandez
    Wow, that's all I can say about Gerardo Morillo Hernandez. Gerardo took great care of me. He was able to get me into a new Dodge Ram, and he was able to work his magic on the numbers. I was so impressed by his service that my wife went to see him and bought a new Jeep. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Raul Aponte
    | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Banesa Silva
    If I could give them zero stars I would. Only had my vehicle for only 6 month and my brakes lock. Had it towed to the dealership Saturday afternoon. I called Monday and say it’s not in the system to call Tuesday. Called Tuesday. A lady answers told me my car wasn’t there to call the tow company. Ended up calling again and had someon | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Vien Nguyen
    Christian was awesome and took care of my oil change and car wash when I walked in. Dealership itself could not match a MOPAR Oil Change package price for me so I will purchase that online instead of through them. Waiting area only had bottled water, coffee machine, and a vending machine. No snacks. They do have outlets to charge you | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Steven Dornak
    In and out quick even though I didn’t have an appointment. Conrad was a pleasure to deal with for service. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ P Lo
    Sales associate Joe Espinoza was very pleasant and great to work with! He got me the vehicle I wanted for the price I needed, even after the sales manager, Diego, gave me the run around. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Reyad Atshan
    My service advisor Firas did a great job In and out for oil change was very quick ???? | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Eric Lysaker
    | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ veronica spencer
    I arrived for appointment to be told no appointment was in the system. As the service tech was working on vehicle picture and maintenance soon details were included. A great information source while waiting. There was a section that showed details of a recall. No information was given: when I arrived home and checked my mailbox. Ther | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Roncancio
    Derrick my service advisor did a great job getting me in and out | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ ruben gonzalez
    Very courteous and informative on my visit | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Carl Leweke
    Was served very quickly even though I didn’t have an appointment. All services performed in a timely fashion. After leaving I noticed that the alignment needed to be tweaked to be perfect, which was addressed immediately upon return. Very satisfied overall. | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Eduardo
    The advisor Firas received my car and explained in detail the required service and the motive. I really appreciate the explanation and the good service | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ El Wily Franco
    Excelente atención ?? gracias | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Felisha Sweet
    Had a very pleasant experience at Autonation Chrysler Dodge Jeep Ram in Katy. Arrived at 7:45 am. Christian was my service advisor. He guided me from start to finish. My car runs great.Highly recommend. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Scott Lard
    Had my second service with AutoNation CDJR Katy and again, they did a fantastic job. I am really impressed with their service department. Communication to the customer is key, and they got this down to a science. I am just really happy with them and don't see anyone that could convince me to go to another service department. Keep up | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Sara Beltran
    | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Frederick Holliday
    Joe was great.. I saw a vehicle online and called to inquire about it. They assured me that they did indeed have it in stock and that he would have it waiting out front. Upon my arrival the vehicle was there and in front unlike some other dealerships that lie just to bait you in. The customer service was great and It was a smooth an | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ layla james
    Although I did not purchase a car from this dealership Joe was an awesome salesman he explained everything for you to understand. Unfortunately I do not have credit so I wasn’t able to purchase a car with a good down payment that I wanted | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ kyle johnson
    Joe and Xavier were great to deal with and very helpful during the process. Great team at AutoNation of Katy TX. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ James Nestor
    | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ David Buxkamper
    I was really pleased with the customer service provided by Darian Phillips | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ GoldyGang TV
    They handled my car with care! I didn't even have an appointment and they got my oil changed and even washed and vacuumed my car. Best location in the area! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Maria Mendoza
    My car had been in and out of the shop with Firestone for a year. The minute I walked in to Jeep Firas knew exactly what was wrong. He took great care of me and finally fixed the issue. Thankyou so much! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Esene
    | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ James Bolt III
    I was charged $38 for a key. My key was fine when the wrecker picked it up. My 2004 requires NO chip. I have kept that key in my wallet over 15 years. I also paid to have the truck diagnosed prior to having any work done it was supposed to be applied to the repair cost. I don’t think it was. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Jono Day
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Tony Talavera
    The service given was an excellent one. The service advisor assigned, Christian, was precise and very thorough within his analysis and results. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Sean Kelly
    | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Bradley
    I called ahead and made a reservation for a Safety Recall maintenance on my Dodge. They told me on the phone and in person when I brought the van in for mandatory recall fix that it would only take 2-5 days. That was 13 days ago. I called in to get a status update on day ten and after 60 minutes of being on hold and transferred ba | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Nigil Ashworth
    I recently brought my 2019 ram in for some work and Mr Christian took great care of it . He kept me updated throughout the process , I did not feel blind sided at all. I recommend auto nation and Mr Christian for your future vehicle services. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Rubio
    | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Swapan Sahoo
    Great experience. Eric Aguilar was awesome to walk me through trading and buying a new grand Cherokee. Highly recommend Autonation and Eric. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Madison Elliott
    I purchased my jeep from Autonation Ford down the road and after my engine was misfiring terribly I took it there because that’s what they told me when I bought the car (I’ve had it less than a year). So I call set my appointment just for them to tell me to go here instead after I expressed my concerns about driving the car. As soon | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Regina Bell
    Great customer service. I will return. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Justin Wainwright
    Korey at autonation cjdr katy took care of my oil change and system flash just like he said he would. He kept me up to speed as the day progressed and even had my truck washed before I picked up. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ benita Gentry
    Thankyou..!! Alex for helping me with my car, my husband has a lot on his plate! I needed extra hand on what was wrong with my car….! What needed be done :) Thank you!!!!! ?? | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Romo
    Mr Luis was very helpful first time here | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Frederick
    Luis was helpful and provided timely updates throughout the service of my vehicle. | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Derek Alvarez
    Fast and very helpful | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Tony Sy
    The team was really helpfull during the service of our 2021 Jeep Rubicon 4xE | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Ahmed Elsherif
    Great service , Korey was very professional , descriptive in our dialogues and they did a good job in regards of resolving my vehicle's issues | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Arianna Garcia
    Louis was awesome today! Was fast and diligent and took care of everything from maintenance to recalls! Five stars! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Stevan Medina
    It was a very good experience Christian was very helpful and nice. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Ascanio
    Great service, highly recommend it. Courteous people, clean environment, technically savvy. I enjoyed my visit and will back again. That’s America in action. I love it !!! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Isom
    | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Jim Kaucher
    Conrad was very professional! I had my “Check Engine” light come on and the techs needed to diagnose the problem. I also had other routine maintenance performed. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Ivia Rocafort
    | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ J Lowry
    The sales associate, Eric, was a pleasure to work with, making the buying transaction easy and smooth. The gentleman who assisted us in the paperwork for the purchase and payment was also a pleasure to work with, and both guys were very friendly. However, we were very disappointed with the Dealership itself. We purchased the car on a | Read Full Review
    4/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gustavo Garcia
    Happy with my new Truck. Thanks to sale man. Santiago. ???? | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ dennis Inc
    My experience was phenomenal! Brandon Morris found the HELLCAT I wanted and got it to the right price, would highly recommend anyone to shop here! | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Salvador Velazquez
    Eric Aguilar and Darian Phillips were some of the friendliest and most professional salesmen I’ve ever met I hope to keep giving them my business for years to come | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Dan DeWitt
    Great experience, John was the best! | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Wade Skelton
    Excellent service working with Luis Estrada | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Nela Gutierrez
    Joel is the best! He helped us from the beginning of our choosing, He was transparent and show us all our alternatives! Thank Joel to make our vehicle purchase so smooth! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Ugarte
    Excellent staff. Went above and beyond. Thank you. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ron S
    The service department was very professional and explained every step of the repairs in detail. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Randy Clark
    Service department did a great job identifying the problem and getting it covered under warranty. Convenient shuttle service provided as well. Highly recommend! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Lisa G
    On match 29. 2024 I brought my jeep in for an oil change . .Anthony Elder was my service advisor. If I could give this man 20 stars I would. He went above and beyond to give me excellent service. And fixed other things they found wrong on my vehicle at no extra charge . It was worth the wait . Thank you Anthony you a true profession | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Moore
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Pedro
    Es lo mejor aquí te ayudan y puedes tener un buen vehículo económico ?? y sin obstáculos lo recomiendo mucho es un excelente lugar para comprar tu vehículo | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Neshha .a
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Tuongtran0221
    This is the worst service. I am feeling terrible when I bought the car here | Read Full Review
    4/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shawn Sellers
    Diego was great to work with at the dealership and the team was very supportive through the entire process and even after! | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ D. Dasho
    I had a good chance to work with the sales Associate ADAM Memeti and buy a Hyundai SUV . Adam is an awesome person with lots of passion & honesty . He is kind of legend out there . Cheers my friend . | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Doskocil
    Professional and courteous Easy to make online appointment | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Shelton
    Anthony was fantastic from start to finish, He promptly greeted me when I arrived, ensured all of my appointment needs were met, and went over everything before taking my keys, escorted to the business center of the waiting area and even showed me where the vending machine & bathroom areas were personally! Top tier customer service m | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Tony Huynh
    Alejandro from Autonation Ram is a great service advisor! Always keeps me up to date on my car & always delivers when promised. Definitely recommend! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Armaan Marchant
    Very professional and respectful staff from the beginning to the end! The car buying process was smooth and easy, Ask for Sunny! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Nieto
    The process of buying your first car can be long and tedious. Even though my first day at Auto Nation was a little frustrating, the guys made sure I got the car I wanted and the second day everything went better. They even made sure to make adjustments to the car to deliver it in the best possible condition. I would definitely return | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Norman Haynes
    Derrick is always great to work with and Autonation CDJR always takes care of you and your vehicle | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Tiant McCoy
    | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Berg
    Luis and the team provided amazing service. Prompt, knowledgeable, and professional. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ jessicalindsey53015
    Joe Espinoza was SO helpful when assisting me with my vehicle purchase! He was very responsive, not pushy, and super nice! I will definitely return for any future needs! | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eddie Sackett
    Everyone was really helpful! We were traveling and needed repairs quickly, and everyone did their best to get everything taken care of to get us on our way! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ David Flamm
    Great service! Diego was the best service advisor we have ever had! Knowledgeable and communicated with as the work progressed. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Terry
    Great service as always. Derrick Foreman is a great service advisor. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Erick G
    Did truck oil change and they gave my truck a wash nice | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ kairahibeth19
    Very good service, respectful, they helped me with my expectations I’m recommended the place | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Todd Harvey
    Good experience! Cameron Wright sales rep respected what my goals were and didn’t pressure me into something I wasn’t comfortable with. Finance team helped accomplish my goals as well. Thank you. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Vidal
    Great buying experience! Adam and Mrs. Davenport were amazing!!! | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ terri ostwald
    Very fast work and friendly caring staff. Thank you so much for taking care of my vehicle. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Carrasco
    | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ William Bryant
    | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Lovina Uwerikowe
    My Jeep had a recall and i was directed to check it here, All the staff were so amazing and Firas was my advisor & he explained every detailed to my understanding, & also gave recommendations & listen to all my questions. I will definitely come back for more services. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Mauricio
    I really had a good experience Diego treated me very well and it really wasn't a long wait, very pleased this time I hope they continue like this | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Alvaro Zertuche
    Good quick service, however, estimate I received for engine coolant flush was overpriced. Was able to get the work done for half the price at Vibe Auto Sports. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Chris Bates
    They sent me a coupon for an oil change and tire rotation. After showing up for my appointment I was told the coupon didn't cover the type of oil my truck needed and the coupon was invalid. Nowhere on the coupon did it mention this, the person on the phone didn't mention this, even though they knew what truck I had. So just a heads | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Elena Nava
    Excellent costumer service! | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Dan Cordle
    The customer service was very good. The service on my vehicle was taking longer than expected/was told, things happen and I completely understand, but they made sure I still had access to my loaner vehicle. My service rep Luis Estrada was fantastic and kept me updated through the entirety of the service. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ frank delatorre
    the sales rep was great he knew his stuff, when it came to financing i was disappointed i wanted a better rate... other than this i was very please with my experience | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Adriana Montemayor
    Cristian muy amable gracias | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Matt Teeters
    Anytime I have an issue with my truck, I reach out to my service advisor, Derrick, and he gets things moving for me. I like to have constant updates and he does a great job of keeping me in the loop with everything. If I have questions, he runs them down and gets me answers. All in all, it’s been great working with the folks over a | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Fatou Diarra
    Great service | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Blanca Casanova
    Went and got the oil changed on my van . It was quick and Derrick was excellent n so polite! Hats off to him | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Yuliet Oliva
    Alejandro tiene excelente atención al cliente! | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Don Desgrange
    Great place and awesome staff. If you get a chance ask for Derrick as he's been the best one I've worked with. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Rick Hirsch
    I took my 2017 Ram 3500 in for the 65,000 mile services. I tow a 5th wheel, and need great service and a reliable vehicle. I came to Katy Autonation Ram knowing I needed work done. John was my Service Advisor and he did a great job in communicating with me and with my extended warranty company. The mechanics did a great job and in | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Mera
    Loved the quick process and the service provided. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Shamira “DaNewMira” C
    Staff listen well to what I was looking for & worked in a fast pace to get me approved. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Ray
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Lucas Cazzato
    Very good experience, I leve my new 2023 dodger charger The entire team that helped me was very kind and respectful. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Jay G
    AVOID AT ALL COST. This was the absolute worst vehicle repair experience I have ever had in my life. My vehicle was dropped off for service on Thursday 2/8. The services were completed on 3/13. I incurred ~$2,000 in rental expenses waiting for my vehicle. There were ridiculous delays with the tech, the car sat 6 days before they even | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eileen Tavarez
    Alejandro did an excellent job making sure that my Jeep get everything that it needed. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ tonie lee
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Thompson
    I don't know if it's a Houston car dealership thing or not but my car was supposed to have had its 40,000 mile check up last year and AutoNation claimed they changed the oil and did proper inspections, fluid changes etc and I just left a place getting my oil changed and the oil and other fluids had NOT been changed, the fluids was so | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Alan Gray
    AVOID AT ALL COST. This was the absolute worst vehicle repair experience I have ever had in my life. My vehicle was dropped off for service on Thursday 2/8. The services were completed on 3/13. I incurred ~$2,000 in rental expenses waiting for my vehicle. There were ridiculous delays with the tech, the car sat 6 days before they even | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina Hollis
    I brought my Wagoneer in for service and Firas was AMAZING. I HIGHLY recommend! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Tomcat
    Cory was very professional and responded promptly to my questions. He has a very strong knowledge of factory settings - great customer service, thank you! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Bianca G
    My parents and I visited AutoNation to buy a vehicle for my sister. Joel Hernandez went ABOVE and BEYOND to get us more than what we were looking for. We did not make it easy for this man, but at the end of the day Joel put us in a fully loaded vehicle for near the price of the base model we had originally gone in for. If you’re look | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ The Kay Loungee
    Luis the service provider was AMAZING and so sweet to me. You can tell he does his best everytime to assure that the customers leave happy which I did. Keep being great please because we need more people like you around. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Daulen Zhangabylov
    I received decent service during the sales process; however, the car was not cleaned to my expectations upon delivery. While the team offered to rectify this by asking me to return the car for a proper cleaning, I believe it would be more practical for such cleaning to be completed prior to handover, avoiding the need for additional | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Dugas
    If you quote $2700 And charge me $3100 something is wrong. More than Sales tx increase was charged. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ J Smith
    Unfortunately, the management feels they are too important to help their customers. They’re snakey and try to lease you vehicles that are substantially less expensive than our current owned vehicles but want to charge substantially more monthly with the same credit. I called to ask for a breakdown and they just kept passing the | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ AKINNUWA OLUMIDE
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Richardson
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Lindsey
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Refael Bitton
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Saad Kidwai
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Han Dan
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ The Kay Loungee
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Tomcat
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Bianca G
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ J Smith
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ AKINNUWA OLUMIDE
    Great team work, professional job carried out by this great team. Well conducive environment for customer to relax pending the time their vehicle will be ready. A good refreshing section for water and coffee for customers. Above all, quick responses of the staff to customer to resolve the issue with their vehicles and accurate time o | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Saad Kidwai
    Very professional and quick service. Firas was a great help, making sure everything was taken care of. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Richardson
    Joel was a great salesman, gave fair price for our trade in and finance was fast and easy. Overall super experience. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Refael Bitton
    Great service, Great car & Superb sales person -I came from Austin to meet Santiago & Purchase pre-owned LR4. Thank you Santiago for helping me to find the exact car that I wanted with the right price. All was done in full transparency, Highly appreciated! | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Lindsey
    Joe Espinoza was AWESOME & sooo helpful with my purchase! He was super responsive and very helpful! I was SO appreciative and will definitely return for any future needs! | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Han Dan
    The technician Christian was nice and patient. I like the text message with the update video and other informations as well as the free car wash. Also the service time was acceptable and didn't impact my other arrangements. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Gaytan
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Gaytan
    Alexander was beyond helpful when my husband took his truck to get serviced. Service was quick as well. Most definitely recommend Alexander! | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ T. Cunningham
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Lee Stucker
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Lee Stucker
    I cannot thank Jimmy enough for his assistance and help on getting my vehicle worked on and fixed. We had a few concerns in the beginning of the process but when Jimmy got involved with getting my vehicle fixed, I knew it would be resolved. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Cody LeBlanc
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Hector
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Olexis Barrero castillo
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Juan Scialom
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Craven
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Olexis Barrero castillo
    Truly the best service, I arrived for an oil change service and the treatment was the best, the speed with which they attended to me, the efficiency and professionalism of the staff is excellent. It is truly one of the best services I have ever had. I would recommend it 100 percent. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Juan Scialom
    Good sales ecperience! | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ tilly manillie
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Reid
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Stuart Paterson
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Kurt
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ rene baca
    Diego Guerrero & Joe Espinoza are the best!! Ask for them for the best sales service | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Diego Pombo
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Kurt
    Easy process and excellent friendly service. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Reid
    Great service. Conrad was my service advisor and he kept me in the loop about everything. My oil change was fairly quick, I did leave my jeep for new tires since they were being delivered later that day (5pm) but it was ready by 9am the next morning, which is fairly quick. The shuttle came out and got me. It was a very easy process & | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Stuart Paterson
    Derrick was an absolute professional whilst supporting me with this issue - a real asset to your company for sure | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ tilly manillie
    Oh my goodness where do I begin? I have been dealing with this dealership for years. Since Auto Nation took it over it has become a 1st class dealership. I have dealt with many in my past and this experience was so profoundly positive it literally left me in tears. I want to commend my salesman, Brandon. With his sincere warm sm | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Chris
    Purchased a vehicle and extended warranty from dealer. Within a week the battery and starter motor failed. Tried to seek reimbursement for the tow and battery which was not covered by the warranty considering the time of the failure, it’s assumed to be a preexisting condition. Salesman, sales manager would not reply or show any attem | Read Full Review
    3/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roger Schreiber
    Anthony at AutoNation Jeep in Katy provided outstanding service. I was taken in at the time promised, the service was done flawlessly with an explanation on everything, and I left a very satisfied customer. For the next service needs on my Jeep, I plan to return to AutoNation Katy. | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Graphite Trucking
    Service advisor Alejandro was awesome | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ MegaTruck23
    | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Brost
    Another great visit to the service center for an oil change, tire rotation a a great wash. Everything was done in the estimated time I was told when I arrived. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Andy Laureano
    Been with them for 3 years and they never disappoint | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ John Bradberry
    Service after purchase slow and hard to receive. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Tom Lettow
    Customer service is obviously not a thing at this place. Called wanting to inquire about purchasing an extended warranty, was hung up on twice and lost in their phone automation system two other times. Finally got a hold of someone in finance and they asked that I email them my car specs, so I did. No response for 2 days. Sent an | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Isa Randall
    | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Mark Anselmo
    Great service and no pressure to purchase… very satisfied with Arden as my sales representative | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Ethan Ward
    I don't take my dodge charger anywhere else for service or maintenance, this location has always been helpful fast and kind too me, I appreciate their above and beyond efforts to ensure my safety on the road and my vehicle is in top shape at all times, thank you! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Lspencer
    The dealership was very nice and clean. The staff was kind and helpful. The facility was clean as well as the bath rooms. | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ lydia Benitez
    Every time I go I feel happy that I'm treating as if I was Derrick/Kory #1 customer. They are both very wonderful at attending to my needs and also keeping me always updated and also recommending the best for my vehicle. Love it and will HIGHLY RECOMMEND both of them. | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ Kate Shreffler
    Had an excellent experience with salesman Cameron and our finance manager Sunny. The team here got us a great deal and made every step of a long day easier. Cameron even went as far as to entertain our daughter while we finished the papers. We were blown away by how much we genuinely felt like this whole team cared for our family and | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ Vsantana
    Even though the process was very long and time consuming, our dealer Gerardo was very helpful and explained everything very well! | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Purple J
    I hate dealerships and salesman but this one felt kind of different. Maybe it's better when negotiating price isn't an option. Crazy to say that but the experience is just less stressful and desicions are easier to make without the usual sales tactics and back n forth deal making warfare. | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Ryver MeShalle
    Good experience! Friendly Staff! | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Rick Bailey
    | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Segura
    My representative, Louie, was very helpful and clear on everything that needed to get done on my vehicle. She had my vehicle back after repairs with a quick turn around. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Marco Lopez
    Son muy amables y te ayudan a conseguirte un vechiculo economico y barato, el que me ayudo fue Gerardo | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Steven Yee
    Derrick and Jimmy both help solve the issue my vehicle was having! Will continue to bring my vehicle to this dealership. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Felton Brown
    Great interactions with service manager as he listened to my needs first and then explained & sent messages about the work being done. Outstanding job all around best experience there to date. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Shane McCullough
    Simple fix…had to towed in. They fixed found the issue very quickly and had me on the road that morning. Also at N.C. due to the simplicity of it. Very honest and fast service | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Hector Hernandez
    Excelente el personal que me atendio Victor Gimez muy profesional en su trabajo, y te ayuda a escojer la mejor opcion. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Igor Podolyak
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Zahira D
    Took my car in for service and Luis helped me. Had past experience at another dealership service location that was not great. I dreaded calling in since I imagined it would be the same here. Definitely wrong...Luis was great!! Great communication call and text. Easy scheduling, fast, polite. Whole experience was painless, definitely | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Craft
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Paula Langbein
    Came in for appointment for our big 10000 service. Greated professionally by Derrick. Derrick took me through everything needed ( no surprises) and cost of services. Dropped truck off and had communication through text as progress was going. Had truck ready (and washed) by the end of day! Had an amazing experience and an amazing ser | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ steven hill
    Sallie got my Jeep in for a wiper arm replacement and I was back out within 30 mins. Great experience ! Thank You. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Yonathan De frenza
    Excelente servicio buen equipo calificado para el trabajo | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Ale & Lui
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Daniel La Rocca
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Atkins-Slater
    Another satisfied visit at this dealer. I needed new tires on my Jeep Grand Cherokee and my service advisor John, was awesome. John was able to look into any specials on pricing and got my inventory in same day. I was so pleased John and team were able to get me taken care of same day. This dealer has made being a JEEP owner a breez | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kenya Turner
    I had a recall on my vehicle. Autonation took care of my car in less than an hour. They were of excellent service. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ shane jaime
    Service advisor Diego really went out of his way to make sure my Ram 3500 was inspected and repaired in a expeditious manner. I received my truck at least a day before the expected day of completion. Thank you Diego for always taking care of me! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Ema Neely
    Auto Nation’s Service Representative John, is at the top in professionalism. He is extremely customer focused and is an excellent communicator. He shows the caring part of customer service that seems to have been lost in today's businesses. It was my pleasure to have John work with me in identifying the issues in my vehicle and then, | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Coco Marie
    I got the pleasure to work with Santiago, sales personnel, who was very transparent and is exactly the salesman I wanted. I told him what I wanted. I sent him what I wanted. I love that he didn't try to talk me into something less or different. He by far has been my favorite salesman ever, he made the process so quick and easy and to | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Kim Marek
    Went in around 8:30am on a Saturday for an oil change. Had at least 6 cars ahead of me and were able to have me out by 10am, which included rotating my tires too. My service rep, Diego, was great, very professional and courteous. Waiting area was spacious and clean. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Olivera
    Came in because my car kept stalling. Korey made sure my check in process was smooth and and even though they originally said my wait time for my car was 3-5 days. it was ready in 2 business days. Super fast and efficient service. Korey answered all of my questions without judgement or hesitation. Will be coming back | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Tomcat
    Luis was very professional and followed up with me regarding work being performed, and expected completion time/date. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ James Stone
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ johnny esparza
    Kory was very helpful. Very informative and professional he really made me feel comfortable with any questions I was asking him. Definitely will be coming back with you guys with my truck! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Do it yourself
    Nice waiting area, wait time was ok as well. No one was present at front to receive customers. I had to wait for someone to come outside. Also, car was not cleaned/washed. Advisor was nice but was unable to pull my maintenance plan and asked me to pay for the service. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ shanequa parker
    I will probably never go to this location again. We tried it once despite the reviews and I just assumed maybe those experiences were just due to direct customer service not the work done. While that it accurate, the issues we encountered could have been fixed with simple communication. So we brought our car in for a radio replacemen | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ James Ackley
    I bought a Ram here only keep it for 1 1/2 years but was unhappy because I usually buy Ford but since Ram was cheaper thought I would try it but Ram does not compare to Ford I was extremely unhappy. So I traded it in for a Ford and have been trying to get refunded for the warranty since Nov 2023. They keep giving me the run around. D | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Morel Perez
    Really good job done!! | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Ckinchen
    We have not been able to get plates for our new 1500 and the plates are now expired. My wife went to the dealership and they claim to still not have the plates. As of now after four phone calls we still cannot get another tempoarary set of plates let alone the actual plates. The sales process with this dealership was fine. They pushe | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Casey Kinchen
    Still do not have plates for our truck and the temporary plates expired today. My wife went to the dealership and we still do not have the plates. We have called the dealership four times asking for more temporary plates. My salesmen Cameron Wright is aware of the issue. I helped have after he called me four times begging for a perfe | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Gardenofe
    My service person was Mr. Korey. He answered all of my questions, and gave me all the information I needed to make a decision. He even talked to my daughter and answer her question. I’m a senior citizen retired so she was involved. I’m happy with the service I received, and Mr. Korey Made sure I didn’t leave until I was satisfied. I | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Jose Texis
    Great service they make sure you leave satisfied with your purchase Thanks to Eric Aguilar for all the help and have everything ready for me | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Frank Anzalotti
    Once again, AutoNation Jeep is amazing. Korey and the whole team will help ya out… No matter what it is, your car will be up and running in no time. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Jordan g
    | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Now nowsheer
    I have been trying to reach parts department over 20 minutes. Wholesale parts | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Love
    | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jason Kim
    Very professional and friendly. I took my 2023 Jeep Compass. They diagnosed it for three days, but fix the issue the first time. I had issue with my artillery battery not holding a charge, and they found the issue and change out my both batteries and now everything is working fine. My service advisor Korey is very friendly and I will | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Villarreal
    Body shop appraiser went the extra mile to complete my estimate. Thanks Jose Monge. He is a professional at what he does. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Glover
    | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Mark Chapman
    My service coordinator Derrick was really good. All the info he gave me about my service was on point. This included the price and how long it would take. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Redany Espinal
    Derrick provided a great customer service | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Now nowsheer
    I have been trying to reach parts department over 20 minutes. Wholesale parts | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Nkechi Regina Allanah
    Your staff Mr. Derrick was very professional and respectful. He was also a very good salesman. I am very satisfied . | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Alvarado
    Everything was great. They did my oil change fast didn't wait as long. Only thing I think was too much was the 50 bucks just to do tire rotation on a car. Other than that good service. | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Ahsan Akber
    Really good experience with maintenance and servicing. Attentive and helpful staff. They also do a free car wash when the maintenance is done | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ james martinez
    Outstanding service! Quick and efficient! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ George Martin
    My associate was super helpful!! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine Zachary
    Great place great workers they really work with you I recommend Autonation Katy,Texas Eric Aguilar was great he made it happen | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Rodolfo Santana
    Excellent service, fast, efficient and friendly. Thank you Alejandro Soto for your excellent customer service!!! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Juliana Ocampo
    John, at the service department, was amazing. He was thorough, communicative, and extremely helpful! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Leo Garcia-Gil
    They are very kind when assisting you and when you pick up your vehicle, but they do not trust what the customer tells them. I have taken my car in since 2019 about 4 times for the same problem and until now they are going to solve it | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ John Rivera
    Great friendly service. Very professional. Will recommend to friends and family. Again 10+ | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ George Michalec
    Customer Service was fast and John got my truck maintenance turned around quickly! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Jackson
    Very good customer service experience ?? | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Ramón Acosta
    Excellent attention and service, professional and specialized staff. 100% recommended. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Seanjkelly18
    service associate John is #1 service associate John is #1 service associate John is #1 | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alexis Santos
    Service department is not it, took about a month after they told me my truck should be ready in 1 week. After Every day they would say tomorrow it will be ready, Sally the manager couldn’t even make it right. Truck is not even running at a 100 % just taking it to another dealership instead | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Karrie Thompson
    My overall servicing experience was top notch - Derek made sure I was accommodated comfortably while I waited on my service to complete - including giving me periodic updates as to when I could expect my Vehicle to be ready... this allowed me to handle a few Work Conference calls. I would definitely recommend this location for Car pu | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Naquita Driver
    I took my car to one dodge dealership and couldn’t get the service done the same day, but thanks to AutoNation Dodge Dealership in Katy I was seen immediately with great customer service. I needed a battery so bad and I was astatic to be service in my time of need. Thank you AutoNation! -Naquita Payne | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Estrella Lunar
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel Williams
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Yanlin Xiang
    Joe is great. Promote him now | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Jacqie J.
    My Service Advisor was on point. He took car of all my needs and even addressed other needs for my car. He was thorough with everything even down to the cleaning. He was very caring, informative, and complete. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ David Huynh
    My oil change was great. Fast and service was great. My advisor Korey was just amazing and super professional. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Thomas
    By far the best experience i've ever had with a car dealership. In and out in two hours. Very courteous staff. No attempt to upsell or apply any pressure. Highly recommended. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Ross Semplice
    The Service department communicated well with me for the various things my RAM 1500 went in for. They were timely and cost was average compared to your local garage. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Tim Thomas
    Raymond and the staff are always a pleasure to work with and give great service. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Noma Worley
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Sandy
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Monyea Manning
    This is the second car Ive bought from this Autonation location and they always take great care of me. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Ucme2bag
    Great service and truly know how to make you feel comfortable. Will definitely recommend them. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ farley gaudin
    The very best truck buying experience!!! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ angel brito
    Excellent attention from Alejandro in the service part. recommended 100% | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ A F
    Good service Lou was great, good customer service! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Frank Lyons Jr
    It was a great experience, the salesman helped me out a lot. The salesman stood on business…. And they delivered | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ JJ Rmz
    everyone really did their job, and we’re so helpful about everything too! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ farley gaudin
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Tanner McGee
    Great and smooth process. Felt like I was given a very fair trade in price and the dealership took care of all the paperwork in a professional and timely manner | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ RAMSES PARZIALE
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Cerritos
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashlee Tigner
    We went in AutoNation with a closed mindset I had received so many credit denials but when Gerardo told me he knew what to do I was still a little skeptical but he put me in the car that we came to look at. Few days later we returned and we found out we couldn’t keep the vehicle due to mechanical issues but instead of telling us we w | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Gino Jones
    Very professional and efficient service! Everyone was very kind and attentive. My advisor made process seamless. I hope that he handles my vehicle everytime I visit. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Hector Mena
    Firas is a great service advisor. He took care of my vehicle in a timely and thorough fashion. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Taylor
    So easy. Clean and comfortable waiting room. Derrick Foreman, my service manager couldn’t have been any nicer and accommodating . | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Edna Harvey
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    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Walter Dowdle
    Firas was knowledgeable, efficient and courteous. Thank you! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ashworth
    AutoNation Chrysler Dodge Jeep RAM Katy is unbearable to deal with. I bought my truck 5 months ago, and had to take it in for service 4 times. Took it in first for an exhaust leak. I was told it was covered by my platinum warranty but they don’t have parts to fix it and would call me when the parts came in. I’ve never gotten a call. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ KB 504
    Terrible, car needed mechanical work a month after purchase!! Dealer didn’t help at all | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Zimmer
    My sales Rep Diego has been awesome and super helpful throughout the process. Also, Diego in the service department was great | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Joe Matthews
    Quick and complete service. Top notch professionals who keep you up to date on repair progress and completion. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Karen Nelson
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    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Joel Morillo
    | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Pricilla Sandoval
    | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael Moore
    I brought my Jeep into auto nation. I had a check engine light on and my service guy was amazing. If you ever have to go to auto Nation in the service department ask for Anthony he is great and will give you the best service out of every one there. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Tom Pollock
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Pete Alaniz
    Derrick the service advisor was excellent. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ RV atthebeach
    Understood my needs and handled everything. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Andrey S
    Had a great purchasing experience with the team here! Martinez, Phyllis, Eric, Sunny - enjoyed working with you, folks! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Khepri
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Baily Bohuslav
    Arden was great and made our buying experience absolutely wonderful. He’s straightforward and positive about the whole experience. He is will definitely come back the next time we need to buy a vehicle! Thank you AutoNation! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Kutaiba Marshan
    Everything was good , specially my service advisor firas he is very knowledgeable person very kind and doing he’s job in very good way . They my car was received and delivered and very good shape. Highly recommend store. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Lago
    Very family friendly and fast service on my oil change | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ CW Ross
    I made an appointment for a recall notice. They found a time very convenient for me. I dropped my vehicle off, ran a few errands, had lunch and it was ready when I went back….. with a surprise car wash! This is the 3rd vehicle I’ve taken there since 2003! | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ staphany carreon
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ marlon doyle
    Good customer service! App kept me updated on findings and repairs. I was able to accept or decline specifics. Anthony Elder is superb advisor! | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Pedro J. Perez
    Excellent service, explain very well what is the car issue a repair and fix the problem with the excellent result. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ G Cooper
    I had an excellent experience with the service department korey went above and beyond the call of duty...he kept me posted...all the way through | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Scoggins
    Took 7 days to look at the vehicle and another 6 days until it was fixed with no loaner available. Was able to get a rental car when it was diagnosed but was told late in the day and no service to get me to rental agency before they closed. Dealership needs more loaner vehicles for events like this for its customers. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Lee Fulton
    Warranty Repair Service is abysmal. 30 day wait turned into a 75 day wait. still waiting. contact me. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jesmine Mitchell
    I had a positive service experience at AutoNation Chrysler Dodge Jeep Ram, even though I didn't have an appointment. Luis, my service provider, accommodated my vehicle without prior scheduling and assured me it would be attended to, adhering to the estimated time. Throughout the repair process, Luis consistently kept me well-informed | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Robert Dell
    Everything was good. Anthony my service writer was great kept me informed on the status of my truck and when it was finished by text | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Muhammad Saqib
    I don't usually right reviews but this Saturday I went to that dealership after looking at one of their car online I was told by rep ( Micheal) that they have lost the key to that particular vehicle I said fine let me know when you they key so that I can check the vehicle. Monday he texted me saying they remake the key 2 days o | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ michael diaz
    Great customer service | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Flores
    I Had a wonderful experience I was helped by Brandon and he made it as easy as can be I’ll definitely be coming back for my next car | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Arredondo
    Had a super great experience at this dealership found the vehicle I wanted and had a super smooth process. Juan Martinez Jr Was super cool and wasn’t pushy at all I felt like here was more of a family member than a sales representative. Thanks AutoNation Katy team. | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Gopal Pillai
    Absolutely enjoyed Firas service. He was very professional and prompt. The email and text notifications were outstanding. | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Pon Si
    Autonation Ram of Katy was exceptional! I scheduled my car for a recall and maintenance. I was in and out. Great customer service thank you. | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Rico
    Excellent customer service; highly recommend Derrick and Javier. | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Tim Treadway
    Great salesman (Adam Memeti) and sales manager (Jared Crosby) both went above and beyond to find a truck that met my unusual requirements perfectly. Great product. Unethical Finance department in my opinion. Go in there with your own financing all set up so you don’t fall prey to their predatory practices that serve the dealership | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ James Logan
    This is for the service department. I set up an appointment and came at that time. They then told me it would be 5-7 days before they even looked at it. I asked what was the purpose of the appointment then? They couldn't come up with a satisfactory answer. I asked what was it going to be doing for the seven days, just sitting in the | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Jm YT
    Best store in town | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Dan Rowlen
    It was a wonderful experience! Everyone one was so very helpful and very friendly! Love my Jeep! Would definitely recommend Auto Nation! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ J C
    Quick to get appointments. Professional and caring. Easy check in. Quick service and washed my truck. Even checked my diesel exhaust fluid! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Frankhamador
    The dealership was fine my husband bought a van to travel for work, he took it up to Rhode Island and he found out the front heater and defrost does not work very disappointing | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kristina Merrill
    Every time I go, they get me out faster than expected and with no issues. The techs are always very kind and efficient. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Graham Reid
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Segura
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ D Dockery
    I took our Charger in for some warranty work. Korie, the Service Advisor assisted me. Due to the Holidays he asked if I wanted to wait until after New Year. I said yes. He called when the part was in. Brought the car in the next morning and was back out in a little over 2 hours. The service was great and the quality of repair looks g | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Sabine Stancil
    | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Len Svitenko
    Great experience with their service department. My new “go to” place. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Njkko79
    | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Paula Ganga
    Good service and advice. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Alaysia Matthews
    My salesperson was very knowledgeable and helpful with selecting and even making sure i got what i liked and wanted. Very reasonable pricing and overall a great experience purchasing my very first car | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ James Juarez
    Great service, friendly | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Roel Vela
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Pridham
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Contreras
    excellent care for Alejandro Soto Perez and maintenance team | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Latisha Jackson
    I visited this location today. And previously last year as well and I received excellent customer service both times. I would highly recommend this location. Mr. Diago is a excellent worker. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ James Brinson
    My service advisor Korey Austrie was excellent, Mr. Austrie has helped me in the past as well and has always been professional and courteous! Received calls and texts informing me when complete and even a video showing me when the tech has started work on my vehicle. Great experience! | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Gabriela Bañuelos
    Very friendly people the manager at services worked with me to replace my battery. They made the process very easy! Any interaction I had was a good one. | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Ben Ten
    Great service | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ T. Cunningham
    Anthony helped me understand what would be best for the completion of work for my vehicle. It was late but he remained patient! Thank you and i look forward to working with you in the future! Thx you | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Jazmina Salazar
    I had a 8am appointment to get my vehicle serviced and was out by 9:30am, Luis was very polite and helpful. It was definitely a better experience from one of my last visits about a year ago. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Sierra
    Massine was great! He's the man and thanks to him I left with the truck I wanted. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Regina Carter
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Christina Guy
    John, the Service Associate, was very Professional, Kind, Knowledgeable, Thorough, Good Listener, Great Communicator, Understanding, Warm, Welcoming, Friendly, Quick Resolver, all with a Wonderful Attitude and Smile!! Now that's CUSTOMER SERVICE!!! Thank you very much, Ms. Guy | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Powell
    Fantastic service coordination on multiple repairs for GCaravan. Thank you!!! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Robin May
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Betsy Barry
    This was my first time in to this dealership. The staff was friendly and professional but I think two hours and 15 minutes for an oil change and routine service is far too long when an appointment was made in advance. The sign says “Express Service”. I was very happy with everything but the wait time. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Ali Dulaimi
    The sales manager is disrespectful and rude | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ J M Nfleet
    I was very happy with Derrick, my vehicle had a recall and he had my ready in a very short time, thanks Derrick | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Haverman
    Luis was the best service advisor! He kept me informed and explained exactly what was needed. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Sean Ryan
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Nasir Alshamiari
    Firas did perfect job, excellent performance and over the expectation in experience. Thanks for all the team. Good luck Firas. You deserve the best. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard Houck
    Answered my every Question. There was no “today is the last day I can give you this price” or any other cheap sales trick. Just an honest approach to a deal that would satisfy my wishes. First time in 60 years I enjoyed purchasing a vehicle. Ted and Caleb were fantastic. Thank You Autonation. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Sergiu Borsan
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ AOB
    I was looking to purchase a vehicle from this dealership and I was told by the sales representative that I am going to get my money back to hold the vehicle even if I decide not to purchase the vehicle. They have yet to refund me my money and I kept contacting them to see the status of my refund. I am looking for a resolution at this | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ John Arriaga
    I would give it less stars if it let me! These folks do not listen to you at all, and they lied to me. I had my loan with my bank all done, I told them specifically not to mess with my loan and of course that's exactly what they did they created a new application. Worst dealership I've done business with would recommend go elsewhe | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Harold Mejia
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Jason Harrison
    Did not check the air pressure in my tires and sent me away with a tire light on after a oil change and tire rotation. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Roberts
    | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ adrian zambrano
    excellent experience and in love with my new baby ?? | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Hiram Cajigas
    Excellent service, great deals, and good treatment towards customers. I worked my case with Joel Murillo and Gerardo and they are both excellent. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Graterol
    Great experience, great professionals, especially a great Salesman Edgar Hernandez | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Christina Gaytan
    Derick was excellent. He was fast. He followed up with me as he said he would, and was able to get it back to me the same day, even though I dropped off my car in the afternoon. Thank you, Derick. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Haze Harrison III
    I have always had a pleasant experience here. From the advisors to the person who washes my vehicle everytime, I get excellent service. | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Katy Memorial Services Raif
    I was impressed. My truck was in there for a recall. I arrived a little early and at my scheduled appointment time my service advisor Derrick came out and met me. I expected that it would take all day and that I would need a ride home & back. I told Derrick that I also had a problem with CarPlay on my stereo. He informed me that | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Gonzalez
    Incredible experience with sales person all the way to finance department This is the place to go Look for Edgar. He will find what you need and will make it possible together with the rest of the staff Extremely recommend to go to this location Don’t go anywhere else Awesome experience | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ alex mangiapane
    | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Mario Carrera
    Luis Estrada was the best services adviser I have dealt with. He went the extra mile to make sure I was satisfied | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Frank Anzalotti
    Once again, AutoNation Jeep is amazing. Korey and the whole team will help ya out… | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ William Juarez
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Robert Cowan
    Korey continues to be. The best dealership service person I have dealt with. Great person to work with. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Michael Valenzuela (Nuck’n Futz)
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Berg
    Amazing customer service and a great waiting area. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Sunny Thomas
    Awesome service | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Roderick Rosemond
    Quick andceasy | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Lribbeck108
    The service department did a good job with our Jeep Wrangler. John kept me up to date on everything. | Read Full Review
    12/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerald Lewis
    The advisor was unaware that I came to get an oil change because of the $49 FB offer. When I opened the ad on FB, it took me directly to the page to schedule an appointment. He said I need a coupon BUT did HONOR the discounted price AFTER I showed him the FB ad. That needs to be fixed on AutoNation's website end. The advisor addresse | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Robert Ybarra
    Good coffee and good service | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ tommie seals
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Beadles
    Great experience. Sales and finance personnel were great. Highly recommend you buy your next car here! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ indira perez
    Always nice to visit this dealer for services. Everyone is very polite and helpful. Diego is the best. He always go over and beyond. Ask for him if u need to visit this dealer! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Roger Rodulfo
    It was quick and very personalized attention. Well done! | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Hernandez
    The customer service is a good team!! Bit Mr Anthony is the best! | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Jose L. Martinez
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ tyler krpec
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Gives Zero Fs
    Had the same part as another competing dealership but were more expensive. No reason and wouldn’t price match. Do your due diligence at this place. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Jaz Millz
    Anthony located at AutoNation in KATY, always does an outstanding job providing great Customer Service and Professionalism. | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Jackie Mangers
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ edwin larios
    for 18 wheelers it tight to turn but you makes | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Fernando Rodriguez
    I brought my Jeep Renegade for service and I had a very good and positive experience with LUIS AT AUTONATION DODGE. I really recommend Luis because he takes care of your vehicle providing a very good service to the customer. Thank you. Fernando | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Pinata Juju
    I always receive the best welcome from Louie at Autonation Dodge. They are really kind even when customers are not. I would recommend coming here for all your auto needs. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Greg Janak
    After shopping online for vehicles and visiting a couple of other dealerships, went to Auto Nation looking for a new truck. It was refreshing to have a salesman who was not pushy or in a rush, Santiago wanted to make sure we knew the features on the truck we wanted and that we were happy with the truck. Working out a deal with a tra | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Ammar Al-Hadeethi
    I like those guys. Raymond is very polite and professional. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Danny -234
    | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Vilma M Shandera
    Excellent service. Went to change my oil and Luis my tech was efficient and exact he told me 1.5 hours and that was on point. They also washed and vacuumed my car. 10 points if I could | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ ALEX OSMAN
    The service advisor was great | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Pete Barbera
    Very quick service an greeted courtesy by service representative | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Cavazos
    Always excellent service to all my vehicles. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Ololade Ojomo
    The advisor who took care of me was extremely detailed ,professional and friendly he showed a good understanding of his job and showed just the right amount of empathy in meeting my needs I would recommend him as an excellent ambassador of your brand | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Rutledge Clack
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ ghost pepper
    Thank you AutoNation… specifically Jessica! Buying a truck from out of state was way easier than I ever expected! You went above and beyond answering questions and sending pictures… I really appreciate all of the assistance getting everything lined up and making it the easiest vehicle purchase I’ve ever dealt with. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Londia Johnson
    Great job, Derrick | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Antonio Vargas
    Was very pleased with the timely manner Edgar Hernandez responded with my inquiry of the vehicle . Not to mention how patient he was with my dissatisfaction with the price at first He worked diligently to make sure the price satisfied my needs as well as my wants . Not only was he very responsive in every aspect but he made sure that | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Rudy Mui
    This was the first time I had taken my Jeep in for service. Luis Estrada was my assigned service advisor. He was informative, courteous, and easy to understand. I would ask for him again. During the service, I also received a video inspection of Jeep by the service tech along with a copy of the multi-point inspection report from t | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Ugarte
    Thank you RAFAEL for your business! If you receive an email survey from Dealership Experience, we would really appreciate your positive responses. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Omar Guerrero
    | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ davidgeorge2828
    I went in to check on a recall and left with a new vehicle I don’t recall that ever happening to me. I was looking for a Gladiator to haul behind my R/V I have a property in Michigan where I need a Truck when I’m there. Darian Phillips listen very close to my vehicle needs and magically made it happen. The vehicle buying experience w | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ tsmith_txgm
    Service Department is awesome. Service Advisor Faris went above and beyond with his attitude and overall service. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ AJlipp
    Abysmal communication from the service department. We have had to come in for warranty work and have since changed to a different dealership for all current and future recalls. Very disappointing and completely wasted money on my service contract as it is nearly worthless. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jesus Rendon
    Korey has been a very helpful service rep, he has been extremely communicative responsive and helpful, went the extra mile every time we had a problem and solved it right away. In a 2 week period of my suv being on the service dept waiting on warranty he texted me every single business day with that day update. Flawless. | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ jasonstate2006
    This has been the worst experience I have ever had regarding my car repair. My horn would not stop honking, so I bring it here to get the issue diagnosed, since it’s still under warranty. Raymond Coleman was assigned to my case as my service advisor. It has been 2 weeks of me continuing to follow up with him. They do not communicate | Read Full Review
    12/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Antonio Vargas
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Gary Mock
    Gilbert was great!...very helpful, fun and interesting....get with gilbert | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Yineht Alaña
    Excellent | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Jill Janelle
    Kennith is the best service advisor! He will make sure you are taken care of. | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Alvarado
    Raymond in the service department is extremely helpful and very friendly. I have been having issues with my jeep grand cherokee L and he has helped every step of the way. I am still waiting for the part that the jeep needs, but hope that as soon as it comes in, it will fix my issue. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Chris
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Masuma Hussain
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ mnaves_08
    I had an appointment scheduled at 9am for an oil change and the waiting time was over 2 hours. I understand work may be backed up but what’s the point of an appointment. Once I picked up my car they didn’t even fill up the windshield wiper solution. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ lisamariemiguel
    I brought my jeep wrangler pickup for oil change, recall and I told them the jeep would all of a sudden start shaking vigorously in the front. I asked them to test drive it. Fast service, picked it up the same day, they said the shaking was because it needed an alignment. (Paid for that) The next day my son starts driving it back to | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vaughn Davidson
    Service department was prompt and attentive. Sallie made sure all work was performed properly and to my satisfaction. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Yineht Alaña
    | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Donald Morgan
    From opening early morning to service handling car services great experience | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Douglas sloan
    Top notch Customer Service! Firas was Awesome! Also received a free carwash and vacuum. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ anthony smith
    Firas had great customer service and would definitely recommend AutoNation because of him! | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ YUMMY LEYVA
    Really good service and good communication | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ veronica spencer
    Customer service for my oil change service was great. My advisor took his time to explain maintenance requirements at mileage. They also washed my car. Just great! | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ P.S.
    My service manager Derrick was quick to answer my questions and provide solutions for the opportunities that presented during the multi-point inspection. Derrick was also quicker to communicate with me than the electronic service used by the dealership. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ JEEPMAN
    My service manager Anthony was very helpful. He took my truck in a timely manner, and even threw in a complinentary car wash for me. 10/10 will continue to go there for oil changes. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Rendon
    The experience with Darian Phillips was excellent. He had everything ready for me prior my arrival, he answered all my questions , and was very kindly with me and my wife. When we found that the offer on the web site was a dealership mistake, he handled very professionally. My experience would have been extremely pleasant if the of | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ fernanda velasqquez
    My mom went there and they told her they can’t service her vehicle when she bought it at AutoNation so rude | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Kitty Hoskins
    I have enjoyed AutoNation since I bought my Jeep in 2020. The people that we have worked with for any care we have needed have been extremely professional and helped in any way that was possible. I recommend to anyone, who purchases a vehicle there, get the Platinum level coverage. It has been great. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Kalyan Saikia
    I am highly satisfied with their Services. Would recommend this place. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Garcia
    They honored my appointment and provided good customer service. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Jon Fink
    Had a great experience for quite a bit of work that was done. Even with parts availability issues John Johnson (Service Advisor) kept me up to date regularly and ensured my needs were taken care of the!! Thanks again! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Ali Shihab
    Great people and | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Andi Counts
    Had my car 8 days to diagnose a dead auxiliary battery. Also recommend replacing the main battery which AAA and another outside mechanic said were fine. By doing that since I didn’t go with their full recommendation I had to pay the additional $250 diagnostic fee. They wanted to charge me close to $500 to replace the main battery | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Vielka Velarde
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Nell Guidry
    My Salesperson was Extremely Helpful and Professional. Most Professional Person at Location! | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Summer Elbadrawi
    Lou was amazing he helped a lot making everything move fast because i was on a very tight schedule and he made a lot of accommodations | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ DDII
    Quick, fast, and excellent customer service experience. Appreciate everything that my customer service agent was able to take care of and suggest doing to remain in compliance with keeping me from violating the extended warranty. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjbonazza630
    Salesman Cameron was a pleasure to work with. Very knowledgeable and informed. Great people to work with | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fritzi Strowmatt
    New communication system created trust and constant connection as to what was going on with my vehicle. In the past visits, the service communication was terrible. My Jeep went in and did not come out for 3 weeks. This time, I dropped it off Tuesday afternoon and picked it up Thursday morning! Luis is the advisor you want to work | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Beso Mort
    Firas took care of me. Service was great, took care of everything that could be taken care of. I like the consistency of the service here. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Mackenzie
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Salik Tauqir
    Update: After this review, Lorenzo reached out to me and fixed the issue right away. My overall buying and service experience at this dealership has been awesome! ————————————— Traded in my hellcat 4 months ago which they have sold already. But the car loan is still not paid off!!! | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Caballero
    The worst service! They took a week to check my car just to let me know that the battery was bad and they couldn’t checked my car until they change the battery, they charge me more than 600 dlls for the battery and the service. When I paid them they didn’t fix the problem they said that for another revision I have to paid 800 dlls | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Don Desgrange
    Great place and awesome staff. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Yadira Chaviano
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ liz
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Jim Fulton
    | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Randy Haynes
    Great Service with my older dodge challenge maintenance is key. Korey explained all finding from report keeping my vehicle at top performance. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ David Blasco
    My salesman Joe Espinoza was great!! He's super chill about what he does and say. I'm glad to have him when I got my car. Other than Joe, the experience here was good. It didn't take too long for the whole process of buying a car. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ rosylopez2482
    Exelente cervicio estamos súper contentos con nuestro carro nuevo la chica nos atendió muy bien muchas gracias | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hudson
    My service rep Ray was outstanding! Listened to all my concerns and addressed every one of them. He gave me a realistic time for completion and based on previous services at other dealerships, seemed more than reasonable. He and the team over achieved by an hour which is amazing. They did a full inspection, tire rotation, oil change | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Reginal Breed
    Took RAM in for service. Everything was communicated up front and expections were set. Luis called me multiple times over the course of week keeping me informed about progress. When I arrived to pick up vehicle all my concerns had been addressed. In addition they'd washed the truck! Will definitely be back. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Ortiz
    Good general services, two times they miss to install some bolts or tighten well, will recommend to double check on that | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gela Montiel
    Siempre excelente servicio. Y les mejores precios | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Faisal Khan
    Great | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Kody Branch
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Essence Mullens
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Saldana
    Excellent prices and customer service!!! | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Alessio Novori
    Great Place to buy a car, Sellers are professional and they give warm attention to customers. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Manoj Kumar
    Fast Service. Louie my advisor was great. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Vickey Johnson
    Derrick was very professional and If I could give him more than 5 stars I absolutely would. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Pleshette Oliver
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Alexander Fer
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ R Jalil
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Von
    The service department has always been very friendly and helpful. They are very good to answer my questions | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chad Smith
    Proof that not all AutoNation Dealerships are the same, I had a great experience today! They got me the car I wanted, at the price I asked for, and they got the paperwork all wrapped up in a very timely manner. Jessica and Dan were both great to work with!! | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Adam Robison
    Diego at AutoNation Service department did an excellent job! The oil change and service questions were quickly answered and the oil change was as fast as any quick change place. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Kelley
    Good service, great job. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Julie Wright
    I had the best salesperson. Cameron did everything we needed. The whole experience was quite smooth. I felt like I was part of the family. Thank you again! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Shelia Morris
    Great service and the service advisor was excellent | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Mark Walton
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Jpsmith
    Derrick and the team were fantastic. Definitely would recommend the team at AutoNation for great service and communication. | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cesar Lucio
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Heller
    Took my truck in for routine service, Derrick in the service department took care of me. He thoroughly answered all my questions and got my truck in and out pretty quick. Will be continuing to come back for all future service! | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Tim Craze
    I don’t think anyone enjoys the experience of having to drop their vehicle off for repair work, but Derrick made this recall service exceptionally awesome. From the moment I dropped my truck off, to the moment I picked it up (1 1/2 hours), I was treated respectfully with the utmost customer service. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ TGG SIGORTA ARA.HIZ.
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Casey Butler
    We got a Dodge Durango from them and the car was the only thing we liked. The sales person was so pushy about doing in house financing she out right lied to us on numerous occasions. They do not work with RBFCU Wwhich is about the best lone provider. Going thrue them versus the dealership saved us over $50 a month. We had everything | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Paquette
    Korey went Above and Beyond to make sure that we were taken care of with a Rental while our Truck was in the Shop. Korey, was in constant contact with us when we couldn't get RAM Customer Care to Respond to us. Our Truck was in the Shop and the Part we needed was in a National Parts Shortage, and although he was able to Find one at | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ msv bush
    My service advisor Derrick was super professional, knowledgeable and helpful! He got me in and out quick in time for my sister’s bday dinner. Thank you! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Renato Sandoval Martín
    Excellent service, Alejandro Soto's attention was very good, and the delivery time of my car was very fast. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Rickey Delahoussaye
    The process was quick and easy. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Karen Blackburn
    It was very easy to schedule service and it was done so quickly. Very professional and courteous staff. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Miguel Torrealba Ortigoza
    Sales Team and Financial Team was the most professional and experience team , they really advisory me about the best options also the keep brand is the best I took mi car #4 I am happy and mi family too, thank you guys ?? | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Brittany Elliott
    I cannot express the amount of gratitude I have for Johnathan. I walked in the dealership that day to honestly just sit in the car I liked and walked out owning the car of my dreams. He was so kind, informative, thorough and patient. He listened to me and over exceeded my expectations. The energy of everyone here is so warm, everyone | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Blackmore
    It’s a friendly environment. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Fabiana Nappo
    customer service from Alex was amazing he was so kind. He also did everything that I told him to do on my jeep thank you so much. I highly recommend Alex when you get your service done! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Rose Forey
    Lewis in service was excellent. He is very thorough and I really like him. He called me to.address some things might be untreated in. Replace a c filter. Windshield wiper, etc. The best service dealership! I worked with Lewis last time he is so kind, professional, and knowledgeable. I purchased my car at a different dealership but | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ David Huynh
    This round of oil change was great. Fast and service was great. My advisor Raymond Cole was absolutely great. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ NICOLAS SANTAMARIA
    Mr. Luis in the service department helped us wonderfully, with parts under warranty, service and a rental car. We are very satisfied with his help. thank you | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ donovan christie
    I’m leaving a review and a statement I have a 2019 ram 1500. I took it to Autonation on Mason Road. Used to get my vehicle serviced there. I kept telling them about the leak I kept going back over and over to the Dealership. they kept telling me it was my back window. I replaced the whole back window still wasn’t it my third brake li | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ William Vasquez
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Shu Zheng
    Excellent service | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin McDonald
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Glenn Beckendorff
    Service writers were very polite and courteous. Was in and out timely. Didn’t try to up sell a bunch of things. | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Karter Sanamo
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ iAm Mag
    Korey provided excellent service and informed me every step of the way | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Mumu Yang
    super easy to work with. Korey is the man. Got my truck ready and cleaned on time. Edgar for sales is super good also. Great after sale follow up with service appointment | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Cade Carlson
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Dave S
    Had a great experience with my salesman Adam Memeti, was able to find the exact new Ram 4x4 pickup that I was looking for at a reasonable price. Enjoyed working with him and would recommend him and the dealership. Dave Smith | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ william richardson
    I had a issue with the heater only partially working. It was misdiagnosed as a bad blower motor. I paid $1,100 in good faith. Unfortunately I didn’t immediately check the work since it was 85 degrees outside. 3 days later I found it had exactly the same.problem. I returned the vehicle and was told that now it was the heater core. $18 | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Adela Thompson
    The service department has had great improvement in the past 3 months. We’re so pleased that we just purchased our 8 vehicle from this dealership. The sales crew has always been excellent but service is the heart of a dealership and when both are synced it makes this a great dealership. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Amado Salinas
    Really good people that helped me out from sales team to financial service team. All around great dealership, will be back soon. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ esvin tista (MWG INNOVATIONS)
    Fast and easy | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Lori Smith
    Sales & Service Department have been phenomenal. Highly recommend. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Rivas
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Bradford Joseph
    From my service attendant Korey, management and the repair team I am once again very pleased with the outcome of my repair service. | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Alex Marin
    Great customer service | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Cassandra Wilson
    I recently bought my new Jeep Grand Cherokee from AutoNation Katy. It had been 8yrs since I had bought a new car and was not looking forward to the experience. But Juan who sold me the car was great. He called to schedule my test drive, didn't hound me or blow up my phone when I was in meetings. He was thorough and great to work with | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Alicia Edwards
    Quick and prompt service | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Arden Abazi
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Herlinda Hernandez
    Talk about great dealership! So glad this is where I purchased my truck! Absolutely LOVE Derrick the service advisor, he makes sure to always listen to my concerns and goes above and beyond!!! I refuse to work with any other advisor bc of how efficient & AMAZING Derrick is!! ?? | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Lanre Diya
    Great service and attention to detail of your appointment with Autonation katy is always fast when you get there. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ cooperhtown
    Katy jeep ram is the best..great service...and korey was very professional...and kept me in the loop... | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ L Smith
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Michael Thornton
    Fast and friendly service easy to understand | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Gabriela Hernandez
    Jessica was super friendly and listened to the things we care about the car and budget. The process was fast unlike other places where you spent almost all day … I got what I was looking for on a reasonable price… | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Steve Zehnder
    Professional, listened well to our needs, efficient and delivered what they promised. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo luque oliva
    Super especial el personal y el jefe me atendieron super bien tienen que poner una cafetria para ser mas a menos el tiempo de espera | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ David montalvan
    very good service even without an appointment, and they did it quickly ,fair price,100% recommended | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ rb
    Excellent customer service and professionalism by Drew Brower. I would highly recommend Drew and this dealership. | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ chris mcfarlane
    AutoNation service center is top-notch. Always goes out of their way to make sure everything is taken care of. Special shout out to Raymond my Service Tech for looking out for me | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Andrielle Green
    Alexis did a great job finding me a vehicle. I came in for one thing that I was told had been sold but Alexis made sure to find me something even better. Thank you. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Kwabena Adjei-Badu
    My visit to the service department was nothing short of professionalism | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Iris Morales
    Always happy with the service we get ... | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ James Nestor
    My service rep. Raymond kept me well informed of the progress of my vehicle, and I got out in a timely manner. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Delia.thomas100
    Tax title license guy and Dennis Jonathan very positive and patient. Eric and DEIGO are crooks! | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ mike.tristan
    Great communication and very approachable, they made it easy to do business. Everything was thoroughly explained and my vehicle was repaired in a reasonable amount of time. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Weidig
    Diego Morales was my Advisor for a normal maintenance visit and was outstanding. I will not hesitate to use AutoNation for my next service need and use Diego as my Advisor. A 5 star organization start to finish: from being greeted on a very busy day all the way to completion of service. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Martinez
    Very prompt and courteous. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Joel Ortiz
    Working with Luis made everything easier and understandable | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Riffat Bari
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Harris Wood
    Edit: I honestly don’t know why they bother sending out all these recall notices on my dodge ram pick up truck because it takes repeat phone calls just to schedule an appointment to get the recall done . It got to the point where I just started throwing those notices in the trashcan because it’s impossible to get this dealership to s | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Randi Henson
    I can’t say a single good thing about this dealership. Took my Jeep to the service department for some work. They have now had my vehicle for a MONTH! With little to no communication. When there has been communications it has been excuse after excuse as to why it has not been completed. When I dropped the Jeep off I had an appointmen | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Rosssamartin
    I would never recommend anyone ever bring their vehicle here to the service center for repairs. Their team are scam artists and incompetent. They tell you to bring your car in early Monday, but then they sit on your car and don’t touch it till the end of the week. They are poor communicators, and don’t tell you anything unless you ho | Read Full Review
    11/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ michelle_mcknz
    Having Derrick as a service advisor makes things easy. He keeps us informed of the vehicle’s progress and manages expectations well. We never have an issue that can’t be solved when working with Derrick. | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Billy Ferguson Sr
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Isha Ryan-Guerrero
    Incredible service on my truck and customer service. truly best experience i’ve had at any dealership! | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Black
    Took my Jeep there for service and a cleaning - excellent experience! Raymond was great and very friendly. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lewis
    Great experience with super friendly staff. Got my vehicle taken care of and Alex was amazing to work with. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Betty
    Dissatisfied, frustrated and disappointed. Purchased a vehicle immediately notice a sound took it in on a Monday didn’t hear back from them. I called them on Friday was placed on hold for a long time to get a voice mail. Left one and have not gotten a call back. I had to rent a car because I haven’t been notified what’s wrong with m | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Iselda Metaj
    If you go here I'd recommend working with anyone BUT Gerardo Morillo Hernandez. | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ AZ
    Communcations and care for costumer can be improved. Return shuttle was late, no communication was made. Made multiple calls to the dealership to get a hold of Diego (advisor) and find out what happened. Got bounced around multiple times, stay on hold, got cut off. The automatic start/stop system doesn't work. Dieogo mentioned he wou | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bailey Morgan
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Steve Timms
    Excellent buying experience | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth White
    My appointment was with Ray. He understood my complaint. My Jeep was at the service 2 nights with 40 degrees outside. Ray made sure the air pressure in my tires was to recommended standards. My car was also washed, nice perk. | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Merksamer
    Good communication while waiting | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Piwonka
    Adam at AutoNation CDJR in Katy was very helpful working with me to purchase my 2023 Ram 2500 Laramie. They worked with me to meet what I wanted to pay. Thanks team! | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Patricia “Ivy” Deyerle
    Great customer service!!! Nice improvements. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ jaimea09
    Great customer service on my oil change. Louis was very helpful and friendly. Highly recommend! | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mr Dunn
    Let me set the table 8 months ago when I traded in my Dodge Charger for the 2020 Jeep Cherokee. The AutoNation technician stated I needed to replaced rotors and pads on my trade in. See what he didn't know is I have receipts to backup my claims. I provided the Salesman at the time my receipt showing proof I replaced everything 30 day | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Craig Bishop
    Quickly in , offer a ride home , pickup before 330 . | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Cody
    Awesome experience, amazing staff, very helpful, had the truck that I wanted detailed and drove off the lot with it that night. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Ana Castillo
    Great customer service Alejandro was so nice and helped me out with my battery issues in less than 60 minutes! Technician sent me video updates which was very impressive to me! I definitely come back soon to get my Jeep Cherokee serviced there! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Liu wei
    Patient and friendly staff | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Isaac Segovia
    Called the Parts Dept. and spoke with Richard. He was knowledgeable but most of all patient with me as I gave him the vehicle info. 5 Stars all the way!!!! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ elena garofano
    Awful experience with Auto Natuon, terrible customer service here in Katy, Texas. I will never buy again a car a and I will never recommend it. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ DoguimdDon
    This is the fourth vehicle our family has bought here. Each time it was a an easy and pleasant experience. I will refer family and friends!!! | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ SP
    Based on this visit I will not be using you dealership again. Poor customer contact from severice advisor, in fact, there was none until I came in to check on my vehicle after not being able to contact anyone by phone to see how the service was progressing. While I am aware I am not your only customer which the advisor didn’t hesitat | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ emilio mitidieri gonnella
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Shea Hall
    This is by far the worst used car lot id ever been to. they sold me a truck that was unsafe to drive which also means they are illegally doing state inspections. They said they would repair it 45 days later still no vehicle and had to make a payment on something i havent even driven. After all that they said it had aftermarket parts | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Juan Perez
    This been the worst dealership experience I ever had… it was December of last year where my suspension of my jeep cherokee deactivated to the point I was basically driving a low rider…so I took it too Firestone where I spent 800$ just for diagnostic bc the part needed would arrived in early April (this was in December remember).. I f | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Michael Fischer
    DO NOT BRONG YOUR VEHICLE TO BE REPAIRED HERE. Terrible customer service, they will hold your vehicle for a diagnosis and repairs long after your rental vehicle coverage has expired, leaving you to come out of pocket for your own rental. They WILL NOT give a loaner and or help in any way. Bad business. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Leslie Fuller
    This dealership sold me a lemon and it is so hard getting in contact with someone. I tried to get it resolved in house, but now I have to get legal involved. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Haitham El Masri
    Unit was done and fixed from the first time , service manager was nice and helpful | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Brian McDonald
    Highly recommend the service center. Got my vehicle done timely and even washed it for me! | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Fahad Siddiqui
    Firas was really pleasant to work with and offered top notch service. I received a text 30-45 mins later that the oil was changed and the car was washed. Great experience! | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Clay
    Raymond was awesome to deal with and very responsive. The text updates were a big bonus. | Read Full Review
    10/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ chadnight1974
    Fast, thoughtful, customer-oriented, The service was professional and courteous, which made the wait enjoyable | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Crabb
    Diego and Gerardo were a huge help. They were fair on my trade-in value and got me the deal I was looking for. Thanks to both of them! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Horowitz
    Korey was just plain fantastic!! Very easy to work with. He took good care of me! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ JOHNY LASTRA
    Magnific, I received the help from Mr. Alsamaree Firas, that in all the time was a nice person and keep me inform about my truck inspection and repair. Very happy with the service...Thanks | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ darrell gloston
    Great job done on my 2015 dodge charger, back running normal. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ teri aaronson
    AutoNation Jeep ALWAYS take good care of me and my vehicle. They never upsell me on repairs or services, they never fix what “ain’t “ broke, pricing is very reasonable. Repairs stay repaired and they haven’t been wrong yet. Great mechanics and service people and I can’t think of anything I would change. I really mean that! I don’t us | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ted Rael
    AutoNation was very efficient and took great care in their work and even better customer service. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ el King CUBANO
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Draco Raptor
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ L M
    The guy tried to rip me off when I went in for service. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ David Hill
    I have had to be on top of the service agent, even when he gives a time frame or if he is going to do something I have to remind him. He has not informed me once of what is going on at any point of the process. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ross Martin
    Do not, under any circumstance, bring your vehicle here for repairs at their service center. 2 months ago I brought my 2015 grand Cherokee in for hard shifting. They didn’t even look at the car for a week. Then when they finally got around to diagnosing it(which took 5 days from when they started) they said transmission is no good an | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Santos
    Great customer service experience by Luis in Service Dept. Communication and professionalism were top notch! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Rich Gann
    Ray was great to work with. Stayed on the issue until it was resolved. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Stuart Davis
    This was my first time using the service center at AutoNation Katy. I made an appointment in advance and when I arrived I was greeted promptly. My service agent, John, showed me where the waiting room was and kept me informed of when my car was taken back for service. The waiting area is comfortable and restrooms are clean. Overa | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Dana
    I came in for an oil change and tire change. For a dealership that’s consistently busy busy, it was done in a timely matter. He also followed up with an email for a part that I would like to eventually replace well before the end of the day. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ jover1981
    Joel was great. Excellent service very knowledgeable. Entire staff was super friendly. No pressure. Excellent experience. Highly recommend this dealership. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Louisram218
    Good. Efficient, was told a time frame and right on time. Clean and descriptive service. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ dionlopez38
    Not professional... Took my jeep for a check engine light took them 3 weeks to diagnostic.. when they returned to me. Battery was death. Have to buy a new battery.. an ahour later check engine light came back again everitme I take it have to pay 100 for deductible | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Salce
    I’m typically not keen on dealerships or their mechanics. I’ve just always been under the impression they are more expensive or second rate. My time at AutoNation JEEP was a great experience as I had to use them for my warranty. First of all, I encountered John the service rep. From the start, John was attentive to all my concerns ab | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Silva
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    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Vanity Arocena
    Service department was excellent and kept me up to date on the status of my vehicle! | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ martin.4570
    Deal went exceptionally well! Traded in my 2022 Ram 3500 as I needed to down size vehicles. Went to a Ram 1500 Limited wow cool truck they made it so seamless and easy to get it done. I did not feel any pressure and we just worked out the deal and got the truck the next day detailed and ready to go. Limited Ram is an amazing vehicle | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Juan Scialom
    Always good service by Cory! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Tonya Williford
    Drain was excellent | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Natalie Barrios
    Great customer service and quick wait with appointment | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Mark Ellingham
    Simply awsome service all around! | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Gustavo Rubio
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Martin Quinonez
    Great service!!! Friendly staff!! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Phillips Verdin
    Very professional and very helpful | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Hector Aguilar
    Excellent service department. The staff is very friendly and helpful and in my 2 experiences with them they have displayed interest to solve my car issues, giving me alternative solutions and information. Special thanks to service specialist John. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Santos
    This was my first time visiting this dealership and get something done on my vehicle overall it was really good | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ yuneisy
    Por este medio les comunico que el AutoNation RAM Katy tiene un servicio muy bueno gracias Anthony | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ pappyfo
    work done as always. Keep up the great work and don't change a thing. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sheldon Collins
    I had the pleasure to work with Brandon Morris in sales and Phyllis Zeno in finance. Brandon was very professional and he was very persistent and did everything he could to make sure I was satisfied. I was able to leave with absolutely no hassle. Phyllis was very professional and had excellent customer service. She did everything to | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Marialejandra Zabala
    Got my new car just recently and I’m so happy, they helped me out with everything, they recommended the best for what I needed and I’m so thankful | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Julio Hernandez
    The service group was very cordial starting with the manager, John, and the lady who arranged the loaner and paperwork. | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Antvony T
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ rimen
    They sold me a “new” car with non-disclosed $1300 of hail damage repairs and with a stolen vin status. Didn’t have a similar car and didn’t want to make it right unless I went to court. After several trips to the police Auto Theft division, the dealership and a few out of pocket Uber rides I got my Money back. Will never set my foot | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Gregg
    Great service department. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Omar Soto
    It was a really great experience Cameron our sell guy he was really helpful. Really great experience. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Phil Schultz
    Professional services at a fair price, Korey was great ! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ mohammed aljanabi
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Primm
    I spent close to 10,000 on my truck at this one dealership this year. The last time, my husband brought the truck back… it had a lil tap and they told my husband to drive it and it would smooth out as he had just spent 4,000 on a new filter system. I told him something didn’t sound right. We ended up only back at the dealership for t | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Stuart Bosanko
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Eric Duarte
    This is my third vehicle I buy from Autonation. First I bought at spring location and the next two have been at this location. Vehicle pricing is fair and sales associates have always been great and straight forward.  I don't know what is going on with your finance department but they are always the one that drop the ball. Back in De | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Gabby Zamora
    Gilbert was very helpful! Made the process run smooth from start to finish. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Ronald Juergens
    Excellent Service | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Marquis Barnes
    John always gives us the best service and ensures that our trucks are well taken care of. He replies to our messages promptly. We appreciate him tremendously. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Susan Daigle
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Pmonaghan78
    Once they get the parts in, the dealership got the repairs done before end of the week. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Clay Thompson
    Ram 2500 recall, multi point inspection and routine maintenance work was well done and customer service from Ray was top notch. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ melissamdawson
    Not sure about sales department, but the service department is slow and not very attentive. Even with an appointment I wait in line at least 20 minutes. I will be getting my service done at another dealership | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Effinger
    Charged me $650 dollars with my extended warranty and did not fix the problem. They selectively and crookedly changed parts not covered and did not resolve the problem. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Atkins-Slater
    Another satisfied visit at this dealer. I needed new tires in Jeep Grand Cherokee and my service advisor John, was awesome. John was able to look into any specials on pricing and got my inventory in same day. I was so pleased John and team were able to get me taken care of same day. This dealer has made being a JEEP owner a breeze. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Cordelia Thomas
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ getty???
    I have two reviews I want to make, At first I did make a small mistake of buying a messed up car, but Autonation did everything to fix it! I would like to give a thank you to Alexis, who helped me fix this problem quickly and was super nice, he was very understanding and we had 0 issues, one of the best people here! super awesome gu | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Todd Phillips
    They alway take great care of me at the AutoNation service department. Ask for John Johnson. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Bradly Robberson
    Parts guy was the best help | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sepcic
    The service provided by the AutoNation team was exceptional. My Service Advisor, Firas Alsamaree, was extremely helpful and a great pleasure to work with on my requested service. Highly recommended!! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Kaye Rhodes
    Took care of my vehicle in a professional manner and service work done quicker then expected | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ G. Paris Johnson
    DREW AND DAIN WERE AWESOME!! They weren't pushy, they were patient, they were helpful, and I felt like they actually cared! This was by far the best car buying experience I've ever had! They didn't take advantage of my situation and they literally reassured me every step Of the way. I've never purchased a car by myself before, and as | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ TARIK GÖKLÜ GÖRKEM SIGORTA ARA.HIZ.
    I renewed my vehicle by trading in it with excellent service quality and fast solution. Endless thanks to the friendly and successful sales consultant Gerardo Morillo Hernandez. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Ram 4570
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Lawrance Smith
    Professional and friendly. My car ran better lit better than it had in quite some time. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Sean Johnson
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Andre Hughes
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Yates
    The employees in the service center work hard for the customers. They are very attentive, eager to help, and are very polite. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Jim Prince
    I travel extensively for work and have to have my truck serviced at different dealerships in different cities across the country. Came in for an oil change and I was completely satisfied with the service I received. From the beginning my service writer was friendly and very helpful. Explained your process and timing and kept me updat | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ sueg
    Sales Lady Kathy was nice, but Sales Manager was too pushy. He tried to stop me from leaving when it was getting dark, and wanted to know why I needed to leave. This was not a good experience for me, as they were too pushy. Tried to sell me something that I did not want. Luckily, it was not available, which pushed them to get the car | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Makeyla Bagot
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ SMADE CLOTHING
    Went to get my 2500 Ram serviced and my serviced rep, did an awesome job on letting me know everything was going during my wait. And also did a few recalls repairs as well. This service team is highly skilled. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Julian Moreno
    great service | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Monir Moaddab
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Nakin Bohorquez
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Mandy Malone
    | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ mj.ware
    First class service. John did an outstanding job assisting me. Very professional. A1 service. Thanks | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hacelica
    It was easy to schedule my appointment and advisor kept me posted the whole time. | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Hintz
    Cory made the recall and service needed on my vehicle fast and easy | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Ammar Ghazi
    Everything was good.. Raymond did a great job taking care of my car. | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Eric Villa
    Requested service and set up an appointment when I showed up for my appointment there was none. Also been having a hard time trying to communicate with the service guy I got . Still no answer and left 3 voicemail already and called 5 times this week and last week combined | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Juanita
    Great service, we asked for what we wanted and that’s exactly what we got. | Read Full Review
    10/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Judy Stallknecht
    | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Leeja Ahn
    Dedicated customer caring service. Real people Real service. Strongly recommend to go. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lopez
    From start to finish the process of scheduling and repairs made to my truck were timely and professionally executed. Jose M in collision was supportive and vital through the entire process. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Scott Ki
    Very kind customer caring minded dealer. Professional service. Well organized place. I have been used only Lexus since last 20 years but this dealer made me see the another level of customer caring service. Especially I appreciate Mr. Juan’s thoughtful customer service. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Marcus J. Ware
    Team, Was very helpful and prompt with their help. I appreciate the professionalism. Great experience. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ rae miller
    Every time I go has been a positive experience! This past time they took the time to help me find a part number and they were able to get me in right away for a oil change, Jennifer was very personable and took the time to thoroughly answer all of my MANY questions. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ solo futbol
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Dolores.saldivar
    My service rep stayed in constant contact with me sent me pictures of my vehicle when they were working on it and they offered to wash and vacuum my car. Outstanding service. | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ telle1130
    I was pleasantly surprised at how smoothly everything went. I had an appointment for several items and expected to be without a vehicle for a few days. Instead, the team got everything done same day. Great job! | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Oscar Saenz
    I got a great deal on my truck but trying to get out of the financing office was hard they try to sell you a bunch of things and you keep saying no and they are VERY persistent. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Abernathy
    Updating review: Paid $60,000 for a car and extra for a service package 5 months ago. My car is having issues and no one answers the service line for hours on end only for me to show up (as instructed) to be told they need 3-4 days just to diagnose the battery and that they have no loaners available. Service tech was rude as well. I | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ jojo estrada
    Diego, the person helping us, was very nice and helped us a lot. I am over OBSESSED with my new vehicle!!???????? | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Terry
    Great service. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ L&D Terry
    We are please with the service we receive from Auto Nation and the Service Agent Korey, who explained the process and keep us informed. Thank you Korey | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Loela Garcia
    Very good, hassle free purchase experience. Love our RAM… | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Sandra R
    Zero Stars on Customer Service. We went in to see what the value of our truck would be as trade in as well as to sell outright. Low ball offer, and to make matters worse... the manager, Diego Delgado, spoke to us like we had no idea about the process and was very condecending in his tone and manner towards us. I was offered a copy b | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ palmero.santiago
    They understood my needs and paid a fair price for my truck, same way they sold me another one in great condition at a reasonable price. Thanks to Victor Gomez from Katy's location and to the whole team, we will be back for sure. Thanks ! | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ kittykriss91
    Excellent customer service. Thank you Anthony for taking care of me and my car needs | Read Full Review
    10/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Terry Sullivan
    My Jeep Wrangler purchased at Auto Nation is awesome. My first Jeep is exceeding my expectations being such a fun vehicle to drive. The sales experience working with Adam was wonderful. I can't wait to start doing some of the trails in Hill Country with other Jeepers. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Santiago Palmero
    Really good experience. They bought my truck for a fair price and sold me another one in really good condition. They understood what I needed really well. Thanks to Victor Gomez from Katy's location | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Anna Steinmetz
    We appreciate AutoNation's five day return window and 90 day limited warranty. The purchase process seemed unnecessarily long, but we're happy with our vehicle and would buy again from this location. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Sam Wootton
    Excellent service. On time, good advice and good input from my service advisor Korey. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Steve Endsley
    UPDATE (10/1/2023) AutoNation Chrysler Dodge Jeep Ram Katy (Jimmy-Manager) reached out to me on Friday 9/15/2023 and apologized for the experience I had with the dealership. As we talked, I realized that Jimmy was genuinely concerned and he advised if given another opportunity, my experience would be a lot better the next time. I tol | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Kristina Lopez
    Anthony at Chrysler, Dodge | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sepcic
    The service provided by the AutoNation team was exceptional. My Service Advisor,was a great pleasure to work with on my requested service. Highly recommended!! | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy
    Service team listened to my concerns an addressed them, thank you for listening and supporting my concerns. | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tina Grant
    My service advisor was very professional and friendly, but I asked them to rotate all 5 tires on my Jeep Wrangler and they only rotated 4. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ matt overstreet
    very quick to sell trash. and wont help fix nothing. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Salik Tauqir
    Avoid this nightmare of a dealership! Traded in my hellcat 4 months ago which they have sold already. But the car loan is still not paid off!!! I’ve called 6 times, talked to Adam, the sales Manager. Spoke to 2 people and left 4 voicemails to financing. I was told Financing Manager, Lorenzo Ware will reach out. But absolutely nothin | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Blanca Pena
    Excellent service | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Derick Munoz
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Melvin Doringuez
    Appreciate autonation Ram @Katy for taking good care of my vehicle. Quite a long line but they were able to accomodate everyone specially the one have appointment. Great people, good service, definitely going back there for my next service. | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Hopkins
    This is my second visit to Automation Jeep Katy ,I spoke with Ray about what was going on with my Jeep Renegade and knew I would get the best service ever.Ray assured me he would take care of Jeep and he made it happen within a few days,he communicated with me on every detail and gave me the best options to repair it..I give Ray a 10 | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Charnyce Thompson
    My husband and I walked in and hoped to test drive a vehicle. No one helped us after roaming around for a while. We observed several workers standing around. A few even approached us and said they would find someone else to help us. Finally we were told that everyone was too busy and to maybe come back another day. It's crazy how the | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Frits Metz
    Arrived quite late for a drive through service. The reception by Kevin was great and prompt. Received the truck back in good time. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Carla LaFontaine
    This has been my dealer for several years. Never disappointed. This dealership is top notch. Never had an issue. My most recent repair was seamless from beginning to end. Derrick was awesome. The third party warranty that I was sold from AutoNation could use an overhaul in a major way. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Zachary Kelsey
    Jonathan D. Went the extra mile to ensure I got the vehicle I wanted at the best price. He ensured I got all the discounts I was entitled to including one I did not even know I had through my employer. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn Del Toro Bravo
    Excellent services .?? | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Al Turner
    Beautiful experience. I was buying a car for my teenage daughter Drew and the Team went above and beyond to meet my expectations. Great car, Great price Great service! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Hollis Robinson
    Good vibes. Honest people. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Hugo R.
    Customer service was great but the car wash was not so good. It look like they sprayed it with water and dried it. Wheels were dirty and bugs were still on the dually fender | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ sandra.ramirez
    Sally and Anthony made sure all my questions were answered. Thank you for class A service | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Willie Cortez
    Very Nice and Informative......also very Professional on our vehicle issues. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Stotts
    I am truly grateful for the service level that Korey provided! Thank you!! | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Bradford Wible
    I really connected with my Service Advisor, Luis Estrada. I was interested in his intake process, and he showed me what he was doing with the gizmo he plugged into a socket under my dash and how it reported my vehicle’s computer memory to his handheld tablet regarding events and any possible trouble codes and the like. I never felt | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ James Williams
    I have had multiple, excellent interactions with the service department. Korey in particular acts with great professionalism. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Dwight Hook
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Christina Gamble
    Anthony was extremely helpful in dealing with an ongoing issue that I had been having with AutoNation. He kept me updated on the status of my car and made sure that I was a priority for a loaner since I wouldn’t have a car for 5 days. Anthony and Maria made a stressful situation as easy as possible. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Huerta
    Brandon was awesome and everything went quick and smooth! Definitely a returning customer in the near future. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Joe Jurak
    The treatment and service we received for our Jeep was truly wonderful. Anthony and Mr. Gonzales took great care of our Jeep, and the experience was very pleasant. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Berg
    Amazing customer service. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Garry Keener
    My experience was excellent. Korey took great care of me as always. The work was done on time and we received the vehicle in a cleaner condition than it was dropped off! Thanks as alway Korey and AutoNation Dodge. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Yenis Barragan
    | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ ramon williams
    Great customer service way better than the one on 610 loop | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ D M
    After an accident totalled my last Jeep, I unfortunately found myself here again sooner than planned. My salesman, Darian Phillips, was very helpful and patient with me throughout the process. He went above and beyond to make sure my concerns and needs were met even after the purchase was made. I worked with Phyllis Davenport in the | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Steve
    Sales Advisor, Eric did a wonderful job of showing off the vehicle, demonstrating its capabilities, test drive, etc. The negotiation reminded me of the very old style back and forth forever until a final agreement was reached. This occurred only after, I insisted that I would leave as it was clear they could not meet my defined limit | Read Full Review
    9/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Yosuany Guerra
    ?? | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Ramirez
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ B. R. Lane
    Adam was great sales rep.. Adam had no problems going over and beyond our expectations. Wonderful experience... thanks | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Eno Udo
    Excellent service and friendly folks. Nice waiting area with hot and cold beverages to make the wait time flies by. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Margaret Duncan
    everyone was friendly and anxious to help me. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ High-Octane Performance
    Great dealership. Definitely coming back for next purchase. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Andy Castañeda
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Victork1979
    Great job Minimum waiting time Definitely recommend it Thank you for the fast service Luis | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Diggers79
    I came in for my free oil change on my 2020 gmc sierra. Waited for 2 hours for the service department to tell me that my oil pan bolt got stripped and it was going to cost 125.00 dollars to fix it. Told service guy to just give me my vehicle back. Went to gmc and they had my vehicle done with the oil change in less than a hour. And t | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marilyn NWA'86 Macklin
    Alex did such a great job! So knowledgeable and personable for such a young man. We really enjoyed working with him. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ RSVP QM
    Great experience with Auto Nation. Jimmy the service supervisor is great | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ jose suarez
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Clynn Johnsons
    I received the most professional and fastest service ever at AutoNation Dodge Katy this morning. My service advisor, Derrick, made my visit absolutely painless. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Armando Hernandez
    Excellente servicio y atencion al cliente, muy buen trabajo ,me atendio Diego muy amable excelente atencion. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Alex Leal
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Kanzetta Boulden
    My sales rep Jessica was great and made the process really easy | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Moe Khalil
    I don’t know how this dealership don’t have 5 stars over all.. I trade cars every 6 months to a year and by far auto nation Dodge in Katy been the easiest to deal with.. I came in last week to trade in my 21 c8. I had Brandon helping me. As soon as I walked in I told him what I needed and I told him I hate waiting and wasting time si | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Janine Gibb
    First service since I purchased my vehicle. It was very easy to schedule and drop off. Overall very happy. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Clay
    *Edit-took it to a better shop who found out they gave the car back to me after being brought in for an issue of oil leaking into the sparkplug and coils, gave it back to me with NO OIL IN IT. Nowhere on the paperwork did it say I needed to take for an oil change. It never shoukd have been let off the lot without oil. They could have | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Ace President
    Raymond was helpful and got me in and out as fast as possible | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Shelia Morris
    Great service | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Kiah Green
    I reached out to the Dealer about trading in a vehicle that I’ve leased for 3 YRS. Mr. Rick Tatum was helpful from intercepting my call, to scheduling for a same day appointment, as well as was very courteous to my friend and I when we came in to view the vehicles comprobable to what I was bringing in. His customer service was much a | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Inger Edmonson
    | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ T. Cunningham
    John is amazing and very informative. A breath of fresh air coming from a not so great competitor dealership in Houston!! Thx you | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Alexia Zuniga
    Rick Tatum has the most exceptional customer service. he was very informative during my visit and helped find the best vehicle suited for me. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Ramirez
    This is the second time I have brought my car here. Second time around we encounter some difficulties and misunderstanding with my warranty’s deductible. I thought it was going to be a hassle to deal with but Sally the supervisor handle it like a breeze. Thank you Sally and thank you Anthony for the continued follow ups regarding rep | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Carla LaFontaine
    This has been my dealer for several years. Never disappointed. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ David Wickens
    Derrick my service manager is awesome!! Very helpful!! Does a great job | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Brianna Zambrano
    My first car buying experience was absolutely amazing. My salesman Adam took amazing care of me and we were able to find me a car that I’m happy with. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa Lotz-Sadeler (Seeds)
    Terri...fic ! I have been coming here for years and the service is always as expected or even getting better. Great communication from start to finish. Fast job. I definitely recommend this place and if your service is handled by Raymond, even better ?? | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Spackman
    Once diagnosis was complete, parts were ordered immediately and work was completed promptly and when I was told they would be. Shout out to Korey, he is an awesome service advisor and always like doing business with him. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Edward Perez
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Raul Razo Acosta
    This has been the easiest/smooth car service I have ever had at autonation. Louie was on point with customer service. I really liked his approachabilty and the way he explained what my Jeep needed. I do appreciate someone who takes the time to explain in detail. Again thank you Louie for your customer service skills. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jay Zam
    Anthony Elder service advisor was very helpful from my arrival for vehicle inspection to completion. Anthony kept me informed every step of the way. That is very helpful to know progress of vehicle being serviced at AutoNation Chrysler Dodge Jeep Ram in Katy. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Elvis L. Massip Perez
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Clay
    Wish i had known this place had a terrible reputation before wasting 5 weeks carless and hundreds of dollars gone and now have to go repair the car again somewhere better. My car sat for almost 4 weeks before even being diagnosed. They only finally got to diagnosing after I called to have a tow truck take it to literally anyone else. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ JOSE VASQUEZ
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Melinaballes
    I had a fantastic experience at Autonation Katy. I was truly impressed by the speedy repair of my Ram 1500, and my service advisor, Luis Estrada, was exceptionally professional. | Read Full Review
    9/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Green II
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Costello
    Anthony was great in keeping me informed about the service of my Jeep. I definitely should not have had to be carless for a few days. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Raymundo Aviles
    Great customer service, waiting room with free coffee and wireless internet. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Steve Endsley
    My story: I made an appointment at the AutoNation Chrysler Dodge Jeep Ram Katy for 7am on 9/5/23 to have an issue (exhaust manifold leak) diagnosed. My service advisor was Kevin Badke. I dropped my truck off just before 7am. My past experience led me to believe that I would receive a phone call and text message from the advisor to ke | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ patricia harrison
    Great customer service and fast service…no gimmick | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ AARENBANKS
    Luis took care of me in the service department. In and out. Would definitely recommend you go see him. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Matthews
    The service rep, Luis, checked me in at my scheduled appointment time and was very nice. He kept me up to date on the status of my vehicle. Best customer service ever. Not to mention the length of time for the service request needed. Only about an hour. It was great! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Lopez (Jacobleo06)
    Great service! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Randy and Liam Pont
    I have a husband dying of a lung disease and a severly autistic son who cannot handle CHANGE....my son fell in love with this vehicle so. I spent 3 days At this dealership !!!!! I never could get financing , WHY I'LL NEVER KNOW. So I Ended up paying CASH ---- 15k for a 2017 Hyundai -SUV.. I HAVE NOW HAD IT BARELY 5 FIVE DAYS AND I'M | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Tammy Doskocil
    Professional and courteous | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Q
    Rick was very helpful in helping me with my purchase | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Spenser Parks
    Quick, friendly associates. Had me in and out in no time ! Raymond was great from arrival til departure ! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Truls Richardsen
    Great service yet again from the service dept. at AutoNation. My wife's Jeep had an issue with the batteries and Anthony helped us out right away and took good care of us. Had to wait a week for parts, at no fault to them, and they gave me a loaner vehicle in the meantime which really helped out the daily logistics. Nothing but great | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Roberson
    My customer service was great !!! Thanks to Mr Cory cd jr his management service was excellent , the service was quick and fast , I appreciated you all service and taking good care of ( BABY ) Thank ?? | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Faith Winfrey
    Went to go get an oil change, thought I would be there for hours. Got in and out in less than an hour. Great customer service, everyone had great attitudes as well!! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Monaghan
    Dealership troubleshot and repaired AC system within two working days. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ John Torres
    Every time I get to the service drive I get helped immediately, best service I’ve had in my experiences in dealerships, always quick with everything, helpful, keeps you up to date and hard workers. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ douglas garcia
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Earl N Winiecki
    The interest rate was too high. At least I own my truck. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Robert E.
    My story: I made an appointment at the AutoNation Chrysler Dodge Jeep Ram Katy for 7am on 9/5/23 to have an issue (exhaust manifold leak) diagnosed. My service advisor was Kevin Badke. I dropped my truck off just before 7am. My past experience led me to believe that I would receive a phone call and text message from the advisor to ke | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brian Varvel
    My advisor was perfectly fine, but the fact that the service department had my Jeep for 3 days, and never even got to a point to diagnose it tells me there are some very big problems here. Don't make appointments for people to leave their vehicles if you don't even have the manpower to work promptly on them. This is just an absolut | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Kishore Reddy Kumar
    Updated on 09/11/23: Another worst service by Auto Nation I gave my Pacifica for 10k miles service and requested for Multipoint check, oil change with tier rotation. After service, i realized when i reached home they didn't do tire rotation. I called them and surprisingly they say they is no when wheel lock but actually its there in | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Exequiel Pita
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Rosprim
    Jonathan Dennis was an amazing salesman. He kept in contact with me and was very helpful with everything. The financial guy don't know his name was rude and didn't even walk us out. But Jonathan was amazing | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ hewawasam kapila Chandana
    I stopped by for my Jeep oil change service agent Anthony helped me out with my appointment and I had a couple of questions regarding some products his knowledge was very helpful plus excellent customer service | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ jdeso3
    Took my van in for a 40,000 mile service. They got me in quick and done in about an hour and a half two hours. Service was good. | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Saleen
    Always great experience when getting my car serviced at this dealership. Derrick is a good service advisor! | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ saenz262
    Luis was great to work with on my recent service appointment. He got me in and out in a timely manner and addressed the issue at hand. | Read Full Review
    9/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Louis Sharples
    Salie,and Derrick in service are outstanding. They made sure direct communication on my car issue. Then made sure issue was resolved. Definitely use them for all future dealer needs. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Roger
    Fast and friendly service I don’t have 15 words - easy and friendly service will come back | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ camposjose500
    Dealer was clean, great atmosphere, friendly staff, great managers, great experience buying overall. We got what we ask for and dealer was very accommodating. | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephen
    Gerardo did a great job helping find the perfect vehicle for us! When we got there and found out the vehicle we originally wanted wasn't on the lot, he was patient and pointed us in the right direction. Then when we returned disappointed because that vehicle was not quite what we expected, he found us an even better match. He answere | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Reynolds
    I came in with a really serious problem involving diagnostic instrumentation and despite the fact the problem was very difficult to determine, my service advisor, Diego, was the most courteous and caring person I have ever dealt with at a dealership. He made sure my car was test driven several times before releasing it back to me as | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Lares
    Muy buen lugar | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ mariajose hernandez
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ A Rdz
    I went to look at a specific vehicle and had curiosity about a second one. Darian was super helpful and willing to answer my questions regarding the second vehicle without regards. I didn’t have intentions to move forward that day I simply wanted to test drive it and decide if the first vehicle was what I wanted. Darian not once act | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Mike Pallanez
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ ???
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ bramley_ian
    My Jeep went into the dealership needing an oil change and tire rotation, during the course of which the hazard light button was broken leaving the hazard lights permanently on. On pointing this out I was told that the Jeep would need to be booked in for 'further diagnosis' for five days without a courtesy vehicle which I am in no po | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ bolson59
    Went for a noise int he engine area. They were ablt to locate cause of noise and make repairs in a timely manner. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ pedrammehrkish
    Went for repair, my car was ready in less than two hours. Very friendly customer service and was aware of every step of the repair! | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Karenleenelson
    Friendly staff and great service. Took my Jeep in for an oil change and received great service. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Boxie
    One thing I can say I had the pleasure of doing business with these guys , Brandon M Topshelf salesman everything he told me he was gonna do he made it happen with the management n finance team , big shout to mr Ronnie , I can go on and on bout the environment I encounter with them so u want the truth read my review n go c for yours | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Harry Sun
    My service advisor, Jennifer, was very helpful, responsive, and I enjoyed the high quality service from autonation. Thanks. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Barbra Garcia
    Excellent service all around. We had our first oil change and Derek took good care of us. Thank you for providing second to none customer service! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ melisa.matlock
    Stand by my 5 star review, but a loaner car would be helpful when car has to be kept for a few days. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chris B
    Great service as always. The service advisor communicated well and keep me informed along the way. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ ousleybrown1996
    Great communication and service was fast and easy . will definitely be back soon for assistance | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Prettygyrl25
    My brand new car had broken down and I called in to AutoNation to see if you all could fix it. I was told it was told that if it was my fault then I would have to pay. I expressed to the individual on the phone that I had just purchased this 2023 Dodge Challenger so there was no way I could be at fault for it not going pass 10 miles | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ sc
    The service department put the the wrong oil in my diesel truck. The General Manager does not respond to emails or phone calls. Horrible service no accountability . Will not go back there after many years of repeat business. Gone down hill. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ erlanzi123
    The best warranty service I ever received, very good dealership and responsible. Highlight Louis as he doing great job | Read Full Review
    8/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Will S
    Went to this dealer again for an oil change and the Service Advisor was super pleasant and very professional, I advised him that the last time I had an oil change they used full synthetic and I wanted a synthetic blend to keep the cost down, well apparently the cost of oil had skyrocketed or I got screwed because they charged my $114 | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Stacy Contreras
    This service department put the wrong oil in my diesel truck. After a quick discovery on the invoice I immediately took the truck back to the shop and they changed it out to correct oil type! I consider this a serious mistake and the General manager does not respond to emails. I will never take my truck here again. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Alex Perez - Houston Roofing & Gutters
    We would like to thank you Santiago and Phyllis for your customer services and your time to explain ever details you earn 10 stars from us. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Cgonzalez2090
    Great service fast and efficient they did oil change and everything is great definitely coming back | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raissa Thé
    My car has been well taken care, and I haven't had any issues. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Jenna Mendoza
    Unfortunately, the customer service after buying our vehicle was very poor. We bought our vehicle in April. The tread was 1/32" above the minimum allowable, so the dealership would not negotiate on replacing them. However, - That week, I was losing air in a couple of tires, but attributed it to potential temperature changes or other | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ David Yousefi
    Had a great experience here with Tania Fuentes. She asked me what I was looking for. Within 24 hours she found me exactly what I was looking for. No hassle. No pressure. Super efficient and got me a great deal on a beautiful new Ram truck. Highly recommend. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Flavia Zier
    We had such a great experience purchasing our car through Rick Tatum. He is super professional, he always followed through with our questions/requests and goes out of his way for his customers. We never had such a pleasurable car-buying experience. He was never pushy and is super down to earth. We definitely recommend him if you’re i | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Asedrak
    Courteous and professional dealership I came for oil change. I was planning to leave and come back later on , but I ended up staying for an hour and it was done | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ mimo5962
    Friendly service. Always have my questions answered, and if they don't know they'll find the answer or direct you to some who can. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lesly Baez-Pais
    My experience was great ! Jessica was very kind and knowledgeable .. the process was so smooth .. if you are looking to get into a new car see jessica I definitely will be recommending her for anyone looking !! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Erica
    Excellent customer service from beginning to end. I worked with Korey and he answered all my questions. He made sure I understood the service that was completed that day and future services I would need for my vehicle.They even have a shuttle to take you home if needed. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Boxell
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Gabrielle Reames
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ msemerritt
    They are helpful and courteous, but service Rep but did not know about my appointment. I called in the morning before I arrived for my oil change. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ George Cordero
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Phil Schultz
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Christian Gonzalez
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Howard Stinnett
    Great service and a quick same day appointment. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Tim Purdy
    I do NOT recommend this dealership. They don't tell you up front that it will be days before they even look at your vehicle. Felt like a run around the last three times there. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Luis Alejandro Serrano
    I’m pleased with the service. All good. My only comment is about how long it takes for them to fix it. But the job was done correctly and Korey, the guy who took care of me is a champ! Thanks! | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ mark neal
    I called the service department last Friday to schedule a minor repair. the passenger side sun visor had broken of at the stem (plastic). i was treated courteously and scheduled for 7am on Monday morning. After check in i was informed that this would not be a warranty repair as my 3 years had expired in April. My vehicle has only 205 | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ noel
    Bringing my truck for service was easy and quick. Everybody was friendly and professional. I sat in the waiting room and enjoyed my free coffee til my truck was ready. | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ jonathangarcia15322
    Very smooth process when dealing with Anthony. He went out of his way to find the appropriate answers for my specific questions. Thanks! | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tyler Frazier
    Help me get what u wanted and great price and Sale person was amazing and very helpful I will be back for my next car | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ william.bowman77
    Derrick and the Autonation team are all about customer service and making sure the job is done right at any cost! | Read Full Review
    8/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zeshan H
    huge shoutout and thanks to Juan in sales and Sunny in finance for assisting in the purchase of my dream car. I bought from out of state without seeing the vehicle and it was a smooth and easy transaction. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Rodriguez Weil
    On 4/17/2023, I took my 2013 Grand Cherokee with 110k+ miles to AutoNation (AN) due to a engine light. A week later, Luis, the AN representative, told me that they had to repair the transmission and there was an oil leak. I was relaxed as I acquired with the vehicle Jeep's Lifetime Maximum Care warranty, which covers my car bumper | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Macias
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Richard
    My service rep “Anthony” was great. I always get great service at AutoNation Jeep Katy. Thank you. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ khodge
    My service rep was great he met all my needs for my service. I will be returning back for all my service needs. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Crikey
    useless iditols, service advisor blames tech has no idea what to look for and cost me replacement not needed. | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ oru10000 nutti10000
    TBH zero rating - had a rattle issue, advisor requested 3 to 4 days to diagnose, technicians did trial and error for 10 days and replaced unwanted parts - problem not fixed - lackluster attitude. FYI: a battery replaced by them 2020 leaked and smoked - had decided not to go, but went back to them only because these are dealers hopin | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ ariana berrelez
    Fast and easy | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ ALEXANDRA GANUZA
    Excellent service. Jennifer was awesome. Friendly and super helpful. I waited in the customer launch with a free good hot coffee. They washed and vacuumed my car too. I highly recommend this place. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Rasonics TX
    Went for Oil Change and tire rotation after getting a coupon in mail. My service advisor was Jennifer who did a great job. In addition of the oil change, I needed anti-theft code for Jeep Wrangler which was provided by the parts dept. Overall, great experience and would go back again! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ robertb33
    We were pleased with assistance provided by Diego, Rick and Phyllis selecting and completing the deal on our truck. | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matt A
    This was the most unprofessional customer service experience I have encountered. 8/15 Came in to look at leasing a 22 Grand Cherokee 4xe while they were heavily discounted and still receiving a tax credit. Test drove the vehicle and went over basic numbers. 08/17 Came back in to put in an application being ready to follow through w | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Sue Bosley
    One thing that is consistent is the poor customer service from the service department. Pulled up with an appointment in the oil change lane. After 8 minutes, no one greets you. Decided to walk into the service center office. There are about 5 advisors , one at the printer, 4 in front of their computers. Stood there for 3 minutes, n | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    Great service advisor and management. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Adrian B
    The dealership has plenty of cars to choose from and the facility looks clean and maintained. | Read Full Review
    8/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ BIG PERRO
    I always bring my vehicle to AutoNation Dodge Katy and they always do an excellent job I will not take my truck anywhere else thanks guys | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ jecruzv
    the service and concern of Juan Martínez is extraordinary he solved all the problems and helped me with my problem | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ lonnielopez05
    The dealership is clean and works hard to make you comfortable in your purchase. Jessica Garcia and Phyllis made this purchase happen in a timely manner! | Read Full Review
    8/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ JESUS MARIN
    Excelente atención, personal capacitado y muy amables, hablan inglés y español, confortable ambiente y calidad en servicio | Read Full Review
    8/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul Boyd
    My Service Writer, Diego, turned a very frustrating situation into a good experience. I purchased my used 2016 Dodge Ram 2500 with Cummins 6.7 diesel in Colorado, while on vacation. The vehicle had an issue with the coolant system leaking from the second day we bought the truck. The original dealership did not figure out the probl | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Duraid Nazar
    Went for an oil change last week and they dropped oil around the engine, the car is still dripping oil in my garage! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Joy Allsop
    Took my Chrysler Pacifica in to check on a possible transmission problem. The Service Department (Derrick) and Service Technician (Jason) were exceptional. The level of attention and professionalism I receive is why I continue to go there. Ever since I bought the vehicle, I have had nothing but excellent customer service from Derr | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Salazar
    | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ dandelion.patch1
    Took my Chrysler Pacifica in to check on a possible transmission problem. The Service Department (Derrick) and Service Technician (Jason) were exceptional. The level of attention and professionalism I receive is why I continue to go there. Ever since I bought the vehicle, I have had nothing but excellent customer service from Derrick | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ educan
    Good service, very profesional and have the car ready fast than i expected, I appreciated the little video that sent explaining the services performed | Read Full Review
    8/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Ricketts
    The dealership was nice and clean. The sales person was overall pretty good but the care I wanted to see was unavailable to be viewed. The car had recently been traded in and they were completing inspections and reconditioning. I put down a $500 deposit but the sales manager wanted to run my credit and I said no because what if I did | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ cane Delamora
    I used to love this place, but not anymore. 20 minutes waiting outside for somebody to approach me. 2 salesman spent the entire time on their phones, not good business. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ roy ferrand
    I absolutely love the vehicle inspection video that you guys do now. | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ fonseca
    Cameron was great to work with! Very professional and knowledgeable. Purchase process quick and smooth. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Dawson
    Service department is very slow. Advisors only move one speed, slow. Everytime I come for something I have to wait for some time before someone is available to help me. When I make an appointment I expect to be helped at that time. What is the purpose of making appointments if they can't even help you at that designated time? This de | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ dale.brooker
    This is the last time that I will use this dealership. They lack the ability to perform a professional repair. I have used them several times, and have been disappointed each time. I would not recommend doing any business with this dealership. | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ agoff28
    John was my service technician and he was AMAZING!!! He made sure I was informed about my car every step of the way. | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ben Shamooelian
    AutoNation Chrysler Katy is absolutely has the best and most professional management and service. Will definitely recommend them and also go back there for future services for my truck! Cheers and more power to y'all! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Jenny Baca
    COMPRE UN AUTO USADO DE $38.000 Primero indicaron que buscarían la llanta de repuesto el día que entregaban el auto Y QUE EN TRANSCURSO DEL DIA ME LA ENTREGABAN ,luego no llaman nunca , y solo textean alargando la entrega porque obviamente la venta ya se hizo. Explican que el manager llamaría al primer dueño preguntándole que paso c | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ jeadams62
    I bought the car. Got it checked and they said there was an oil leak. Took to back to dealer and they would not service it. Said come back. We returned and it needs a large repair. Was told that the car had been checked and the report says it is all fine and no oil leaked yet one day after buying it there was a long term oil leak. | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ kaitlynsaucedo
    This experience was by far the worst I have ever received from this dealership! I paid $200 to be told nothing! | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Garcia23jordan
    Great customer service and prompt service I was in and out just as expected Excellent | Read Full Review
    8/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ hross127
    Dealership was clean and Barry Alster was a great salesman.. Knew a lot about his product and was able to explain to me everything I needed to know. | Read Full Review
    8/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Perez
    Felipe great salesman! Help me efficiently and got me in a car same day within a timely manner!! Thank you so much! | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Isabel Felix
    We got ourselves a 2013 dodge challenger for a great price, and we got the best service with Felipe Canalés. He walked us threw everything we didn’t know as a first time buyer. Thank you to auto nation for all the help!!!!! | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Francesco Urdaneta Conchin
    The best experience ever, if you need help buying a first time car or trade your car this is a great place for it, go with Gerardo M, he is the best sales person, very respectful, friendly and professional. He try to help you as much it’s possible, and he really cares about you! Go definitely with him! Excellent | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Double 9 Consultants Valet Trash
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    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Whisla
    My overall experience was pretty poor. If it wasn't for the fact that Diego was responsive and the corporate side handled the bulk of my repairs this would be a 1 star review. I made an appointment to bring my car in, but they had my car for a week before it was able to be looked at. Not really an issue but if you can not get to my | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Luis Esparza
    It was great ! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ El Don
    Great service! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Michelle
    Took my vehicle to be serviced (Oil Change & Tire Rotation). The Service Advisor Luis was AMAZING. Communication was impeccable. Thank you Luis! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ TIMOTHY.PARISON
    Great experience! Kept me updated with all the work that needed to be done on my vehicle. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ harrisonwelding
    John Johnson did a perfect job on getting my truck repaired on a recall , one day turnaround , and even washed it , thanks John | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ CPed
    I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenient. She called with weekly updates and went above and beyond the entire time. | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ jbm
    Fair pricing and quick service. Waited on truck during service, roomy wait area. Service completed as expected. | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mhzurek5
    Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I appreciated his professionalism and promptness. My car was serviced and was returned to me in pristine condition. I would highly | Read Full Review
    7/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jt Jr
    Adam Memeti was awesome at Dodge autonation katy | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Tim Arenas
    RAM is losing the customer service competition by a long shot. I made an appointment to check an oil leak on my Ram 1500 Limited that has under 60,000 miles. They proceeded to tell me that since they are so backed up that I had to leave the vehicle there for 5-7 days for them to even look at it, and they offered me no way of transpo | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ brandon vos
    BEWARE: Do NOT upgrade the "vehicle protection plan" that Autonation will offer you. You will have a hard time ever getting anyone to honor anything that's promised to you. It feels like a complete scam and I will never ever ever do business with Autonation again. Ever. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Holly Zurek
    I worked with Luis to have my car serviced. He got my car in quickly. He was polite and professional. Luis made sure that I was informed concerning the status of my car. I was very happy with my experience at Autonation Dodge service department in Katy. I would highly recommend them to everyone. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Not Available
    Buyer beware. Melanie of Finance will charge you for GAP coverage then never provide. Her manager Lorenzo Ware will claim to reach out to you, then before you know it it’ll be 11+ days without him speaking to you. The GM never answers and is supposedly never in. Avoid this scam dealership. They scammed me out of my $1200. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Lopez
    Buyer beware. Melanie Vamos of Finance will charge you for GAP coverage then never provide. Her manager Lorenzo Ware will claim he’ll reach out to you, then before you know it it’ll be 11+ days without him speaking to you. The GM never answers and is supposedly never in when I ask the operator to let me speak to him since the GM repl | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ michellec
    Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial service advisor wasn’t as helpful. But when I went back to the dealership to speak to someone in person, vs via phone, I made contact with Jennifer. She was most helpful. | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
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