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Autonation Chrysler Dodge Jeep Ram Katy

Autonation Chrysler Dodge Jeep Ram Katy

★★★★★(1072)read reviews
21777 Katy Freeway, Katy, TX 77450
(281) 712-8399 Ask About Our Service Specials!

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Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Katy

Autonation Chrysler Dodge Jeep Ram Katy is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (281) 712-8399 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Katy are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Katy is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Katy today at (281) 712-8399 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Dipo Ese
    Great experience real solid service 10/10. Ask for Lorenzo. | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ George Sansur
    Mr John Collins and Jader Chahin made my experience awesome, i got there with a problem and left with an awesome car ! Thank you guys ! | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Manuel G
    Easy check in and great customer service from Firas | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Jacinda Taylor
    I dropped my Jeep off for service on a Saturday and Wednesday afternoon it was completed. Exceptional customer service by Anthony. He updated me along the way and answered all questions for me, as well as following up after service was completed. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Oswaldo Rodriguez
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kirk Bechtold
    Great customer service and Joe and Hector were especially responsive and helpful. I called that morning asking about a vehicle and they had me in my new Jeep that evening! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ SG KT
    I had great service from Devante | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Misael Enamorado
    Luis was very professional and made the transaction smooth and helpful! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Abdeali Amiji
    Excellent service received but it took lots of time waiting for 3 hours it’s a lot thank you | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Naujee Gleason
    Excellent service Brandon got me in and out. Make sure to check them out if your looking for a new or used car | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Angelo Molinas
    The service department over books appointments and takes at least 2 hours every time for a simple oil change. They always make a big deal when I ask to integrate may spare tire into a tire rotation. They always want to charge me extra for that simple request. The restroom in the service department is never clean. This is quite the o | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Demetria Howard
    AutoNation is top notch!! Anthony is my service guy and always responds to my request. This is my 6th car through AutoNation and I don’t plan on buying any where else. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jozetter Nelson
    My experience was Extremely Excellent!!! My Salesman was Arden and Chris got me financed. Both of these Guys got me into the vehicle I wanted. I ddnt have to wait long is a plus to! I will shop here again!!! Thanks Guys | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Haley Celeste
    Mark was very fast and efficient, I absolutely love my new car and would recommend this place to anyone looking to buy! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Rene Berry
    Great salesman, Adam, enthusiastic, listed to our needs/wants. Xavier got us through the paperwork quick and painless. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Mio Henry
    It was unbelievable how EASY it was to get this beautiful 2022 Honda hybrid Accord!! $25 in gas gets us 500 miles??!! The 2 people that we worked with were respectful of our time because - I refused to be there multiple hours trying to get this to happen and they really really made it happen in a much shorter time than it’s ever take | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ B&D Dimitric
    Service Department is just TRASH. | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Rick Gonzales
    Chris & Omar did a great job! | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Juan Vazquez
    Everything is explained clearly and done quickly | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ f ag 01
    Highly recommended | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Richard Walsh
    Outstanding staff and service | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Vicca
    Excelente servicio y atención del señor Russell Saucedo.. Muy recomendado por su profesionalismo y rápida atención.. | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ sandravicca198
    Muy buena atención, excelente servicio y resaltar el excelente servicio y atención del señor Russell Saucedo... gracias por ayudarme en todo. | Read Full Review
    8/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael MOA
    Most of the technicians don't know nothing about cars | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ RomJance Del Pilar
    Luis did Excellent job! ?? | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ christina arca
    I had a flat tire on I-10 and the nearest and safest place to go was Jeep Autonation and everyone in the service team were so nice and helpful changed my flat tire. Service at its finest | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ April Richardson
    | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Hery
    We had a wonderful experience with AutoNation. They were efficient and professional. | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Pilar Morales
    Excellent attention ?? 100% recommend. The service advisor Diego did a great job. Thank you Diego Nava | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Lynch
    I scheduled an oil change and tire rotation. The customer service provided was considerate and efficient. | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Jhonan Atencio Arria
    Buenas tardes súper responsables y amables en especial el amigo Diego muy atento , excelentes explicaciones y todo muy claro , igual felicito a todo el personal ya que en general todo funciona excelente , siempre viajo confiado de que nuestra unidad está en perfectas condiciones ya que está en sus manos | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Jacoby
    | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Sosa
    Wow! What an amazing experience in buying a new car! Mark Sabalburo Was amazing. 10 out of 10 for sure. If you need a great salesperson? Ask for Mark. He is the best. Best customer service ever. I love my new Jeep Limited. Call Mark! | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Blandon
    How awful it is to call and not have a Spanish-speaking sales representative, and for the person who answers to not be professional enough to tell you they'll return your call. You're going to buy something, not ask for something for free. Learn what customer service is and teach your customer service. You're in Houston, TX. | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ GEGONZALEZO
    Our recent vehicle purchase experience with this dealership was profoundly disappointing and unprofessional. The process was riddled with issues that demonstrated a serious lack of attention to detail and customer care, particularly concerning for what should have been a special occasion. The initial sales interaction was marred by h | Read Full Review
    8/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Julio Estremadoyro
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Wilson
    Anthony my service advisor was instrumental with keeping me updated on the status of my vehicle. Top notch customer service, fair pricing and quality care was taken during my visit. The video by the technician was a nice touch as well. | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ S Vargas
    A huge shout out to Rafael at Katy Autonation Dodge/Jeep. He went above and beyond to help my husband find the Ram truck he wanted...and it wasnt even on his lot He went to go get it! Super friendly and highly professional. Thank you so much! | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Marlene Thomas
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Carmine Heitz
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Rhondakay
    Relaxed atmosphere. No pushy salesmen. Left with my new car. Thank you guys!!! | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Darren Birtles
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Sonny Duque
    Update: Now the General manager John Collins call me in really rude fashion to let me know that they can’t do anything! Be aware that for selling you a vehicle they fly to make sure you drive on a new vehicle the same day…But if you ever need anything else from them, they don’t answer or keep you on hold for hours! I requested a ref | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Ana Lyzetth Aguayo
    | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ JP PEREZ
    Luis and the crew with excellent service!!!! | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Yesenia Valencia
    I received excellent service at AutoNation during my oil change. The staff was very friendly, attentive, and professional from the moment I arrived. The process was quick, they clearly explained the work that would be done, and answered all my questions patiently. They also inspected my vehicle and gave me recommendations without pre | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Yesenia Valencia Valencia
    I received excellent service at AutoNation during my oil change. The staff was very friendly, attentive, and professional from the moment I arrived. The process was quick, they clearly explained the work that would be done, and answered all my questions patiently. They also inspected my vehicle and gave me recommendations without pre | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ JANE-FRANCES NDEMANU
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Chiu
    Very disappointed on their service. I went for an oil change. When I called to made an appointment, the call center confirmed that the time for the service would be about 1 hour to 1.5 hours. When I arrived 15 minutes before my scheduled appointment time, the service advisor confirmed it would be 1 hour or 1.5 hour. Next thing you kn | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Christopher/Kamisha spencer
    Great experience. My service rep made this easy and he kept me informed detail by detail ?? | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Jose Vides
    We are very happy with the service and customer service provided. Derrick kept us informed on the vehicle progress and was very helpful with his service | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Paul Zimmermann
    Always a good experience here. If I was rich I’d shop here more often. No pressure and they will go the extra mile if needed | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Randy Welch
    Autonation provided excellent service. Diego provided constant updates throughout the process. Highly recommend. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Jay Uriah
    Took care of my vehicle swiftly. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Dan Edmonds
    They did fix issues I was having. Abit pricey but it has been a long while since I have had dealer repairs. Took a week for repairs. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Randy Simmons
    BEWARE: False advertising. Terrible customer service. Received a $19.99 full synthetic oil change offer, showed up to the appointment and it went up to $79. I DO NOT RECOMMEND THESE SCAMMERS WHO USE FALSE ADVERTISING. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Mallory Cano
    They sold my sister in law a car that ran for less than a month and have left her without a car and will not even transport the car to be repaired at the recommended dealership an hour away. The car is completely non functional and they have not offered a loaner car/rental. The dealership cannot even let us know the status of the lic | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Chiu
    Very disappointed on their service. I went for an oil change. When I called to made an appointment, the call center confirmed that the time for the service would be about 1 hour to 1.5 hours. When I arrived 15 minutes before my scheduled appointment time, the service advisor confirmed it would be 1 hour or 1.5 hour. Next thing you kn | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ John Vargas
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Hughes
    Great experience all around, even got a great package deal on oil changes!! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Evan Berger
    Quick and easy. Fair price for the work done. Christian was very attentive, and quite helpful. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Trenton Winkelmann
    | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Margaret Rogers
    Technician was polite and attentive to my needs .. since 2021 the services have always been honest with great care to keep my Jeep running smoothly at 82,000 miles within 4 yrs | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Rick Martnez
    Korey the service advisor was awesome! Great job and thanks for keeping me updated. Best service advisor I’ve ever had out of all the vehicles I have had! Korey truly knows the meaning of customer service. | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Trenton Winkelmann
    Firas Alsamaree was fantastic because he got to me quickly and made the process short and easy. | Read Full Review
    8/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gregorio Gonzalez
    A Shockingly Unprofessional and Aggressive Car-Buying Experience I am writing this review to warn others. Our attempt to buy a new SUV for our son, which should have been a proud and happy moment, was turned into an absolute nightmare by this dealership. The entire process was a masterclass in incompetence and disrespect. If you ar | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Gonzalez Mendez
    Not really the experience we were looking to give to our son while buying a new SUV for him! The whole process was poor in attention to detail and i felt pressure the first day when i visited the dealership as the sales guy was avoiding to return the car of my car that i brought for trade-in; that was a huge red light for me as i ne | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ RAMON Mendoza
    | Read Full Review
    8/10/2025 12:00:00 AM | Google
  • ★★★★★ Steven Mercier
    | Read Full Review
    8/10/2025 12:00:00 AM | Google
  • ★★★★★ Lynette Avery
    | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Mike Stritz
    Bought my Hellcat Challenger from Brandon Morris a couple months ago—he just called to check in and wish me a happy birthday. That kind of service goes a long way! | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Annie Brown
    Arrived early for appt., taken care of right away. Out in 2hrs. Thank you. Associate kind and helpful. Good morning.. | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Bob Stroud
    I was kept informed about the status of the repairs on my Ram and it was finished a day earlier than expected. | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Andre Soares
    Very good service! | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Dark (0 0)
    | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael Cobbs
    | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Delia McWhorter
    This is unexpected with my low fico score never thought i was able to get approved. Rafael was awesome he help me out the best way he can. His very patient love about him his not too pushy not like others i dealt with before. | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Megan Riley
    Omar is a total gem. I absolutely hate car salesman with a fiery passion- some of you can understand.. My engine recently blew and I needed to get in a car quick but heavily researched every engine and transmission I was looking at. Omar had nothing but patience and kindness to offed the entire step of the way. This is literally the | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Lance Ray
    | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Freddie Townsend
    Luis was great service rep. Kept me updated on what was going on until it was complete | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Paul BOU
    ?????????? Big shoutout to Brandon Morris for taking the time to help me figure out the Stow and Go feature on my Chrysler Pacifica! I’m not even one of his customers, but he still went out of his way to assist me without hesitation. That kind of service is rare these days. Thanks again, Brandon! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ bertus roux
    Awesome experience- quick, professional and friendly Louis was the best. Thank you! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Jeremiah Ragona
    Faris in service dept. was amazing! He went above and beyond to give me updates about my vehicle and even waited for me to show up to drop off the vehicle!! He's the best! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ DOUGLAS ROMERO
    Brandon Morris was an absolute pleasure to work with! He helped my wife and me figure out exactly which truck was the right fit for both our needs and wants. He was patient, not pushy at all, and really took the time to listen. You can tell he genuinely cares about his customers. I’ll definitely be back in the future highly recommen | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Chris Williams
    Been to this location three times for service, and each time was professional and quick. | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★★ Barney Tobar
    1. Collision shop slow to update online status. Unstandable you get busy. 2. Returned vehicle 4 days behind scheduled. Understandable you get busy. 3. Key FOB returned with missing pcs and claim it arrived that way. Not cool?? | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★★ Arshin Hamid
    Brandon Morris was incredible to work with! He made the entire car-buying process smooth and easy. Super knowledgeable, patient, and professional from start to finish. I just purchased my new vehicle and couldn’t be happier. 10/10 recommend Brandon to anyone looking for a new ride! | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Steve Mollen
    Drove for From NC to get another GREAT deal from my guy Brandon! Always goes over and beyond for me and my family ! | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Molinares
    Los mejores | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ TKON
    On Saturday Aug 2nd I went to AutoNation Katy to purchase a Ram Truck with salesperson Brandon, who was my salesperson previously. We spoke on the phone prior to me coming in so he already knew exactly what I wanted. He had a Ram Rebel picked out to test drive. We went for a ride around the block. This is my 3rd RAM truck. I was | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Anne Vu
    | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Job Abraham
    Customer for 3 years and very satisfied with the experience so far. | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Maibelin Gonzalez
    | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ cmcylogistics07
    | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ jeremiahkristek
    Had a great experience at Auto Nation. Found both the perfect vehicle for me and my daughter. Omar was a great help! | Read Full Review
    8/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Aws Firas
    | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Luis
    Great service by Devante | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Marlene Douglass
    | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Katie Denson
    | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Edecio Paredes
    Christian, Diego and Luis are very professionals and friendly. They always recommend what is best for my car and have it completed on time. Great place, service and efficiency.. 100% recommended. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Olivia Wentworth
    Mark is awesome! Super friendly, straight to the point, and really takes the time to work with you to get exactly what you’re looking for. No pressure, just helpful and honest. Highly recommend! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ huseyin sari
    I called the parts department to request a quote for parts for my car. The salesperson asked for my vehicle's VIN number. When I told her I needed a moment to look it up, she hung up on me without waiting. Very unprofessional and disappointing customer service. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Abel
    Worst management team around. Mrs. Childs (sales person) was the only thing that brought us back to the location. Mrs. Childs was excellent but is only the sales person. The financial manger Mrs. Zeno is terrible, she missed up several things and did not take any responsibility for them. She didn’t communicate with are bank, did not | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Scott Henley
    Customer service with Firas was great. Sallie not so much. Only complaint on service was that my truck went is smelling like a new truck came out smelling like a mechanic | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Glascock
    Derrick and the maintenance team were great and helped take care of our new Jeep. We love how they listen to our concerns and explain what they are going to do. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ ppwracing
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Byron Wilson
    Had a great experience working with Christian and Gabriella in the service department. My Wrangler needed major engine work, and I was kept informed of the status along the way. When I got my vehicle back, the problem was solved, and it now drives great. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Longoria
    Autonation Dodge is like family. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Maria Aguirre
    Excellent Service from Staff.Took care of my Service today 7/31/25. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Nahomi Garcia
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Oleg Kolesnykov
    After car inspection recommend service was not advised to me until I asked. Expecting to have a more information after inspection about my car to feel more confident end, understood the car condition. Especial after 100K miles. Service itself good as usual has to be. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ nichole davis
    Mr Derek was a good salesman and understanding. Very helpful and kept me informed on my vehicle and had great customer service as well as hospitality. Would recommend your business to anyone. Looking forward to doing business with you in the future. Keep up the amazing work. Have a blessed day. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Thompson
    Amazing Christian got me right | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Yukihiro Koizumi
    | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ absasari
    Great service from selling to service team. Arden is a very good salesman, and Devante is very helpful as a service manager. The best team that I have ever seen at a car dealer | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ maribel
    Awesome job ! Thanks for all the help was provided great customer service is impressed ?? show concern and keep me updated in everything on my vehicle | Read Full Review
    7/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Schewitz
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Henry Paige
    Great Service And Louis Was Very Customer Attentive | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ John Merkh
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Brian Towner
    I had purchased the Tire and wheel protection package, usually I wouldn’t. It ended up working out as I got a nail in one of my tires. I took it to this autonation in Katy and Firas made sure I was taken care of and texted me through the process. Took about an hour as I had an appointment at 7:30. Will gladly come back if I have any | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Idel Borrego Garcés
    Buen trato y muy satisfecho ?? | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Maricela Valdez
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ LANNBEE
    Only place I have my jeep Worked on. Honest, good work. Thank you Derrick! | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Tony Moore
    Very good service. My service advisor, Firas, is top notch. Always keeping me informed of my repairs and service options. Car shuttle driver is really kind and thoughtful. | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Diego
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Carlota Casiano
    Service writer Devante was very nice and very helpful he helped me with my walker unloading and loading it made me feel safe and comfortable very friendly and detailed I appreciate the service I recieved | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex Flores
    Lorenzo was very helpful and gave me a great time frame as to when I would get my vehicle back. Everything was quick and easy. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Diana Molina
    I just wanted to express how completely frustrating my experience has been with Auto Nation, hopefully I can save someone from the stress I have been put through. I was excited with my purchase of my new vehicle back in May 2025, I was told from the sales guy I had 5 days to tryout the vehicle in the case I changed my mind. Sure eno | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Bridget Jones
    Very professional they answer all my questions and offered different solutions | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Marc Spearman
    Korey was great and I appreciate his efforts in getting the what was needed to complete the repairs on my truck from start to finish very professional. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Maribel Castillo
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Murray
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Frizzelll Sutherlin
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Josh Reyes
    First time shopping with Autonation of Katy and they didn’t disappoint. Friendly staff and very knowledgeable. Process was so smooth and streamlined with efficiency. Left confident knowing the purchase I made was a great decision | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Megan Davis
    Fast service excellent customer service | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    This dealership has always taken great care of my vehicle. I drive out of my way to get my vehicle serviced at Katy Autonation | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Josh Flynn
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Lashowntay Gaskins
    One of the best services I have gotten when getting a car ! Eric helped me with all my questions and the process was really fast . | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Burns
    This was my first time at AutoNation Jeep. Lorenzo was very professional and kept me informed me about what I needed to know about my Jeep. | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ firefightererj
    I had an issue with my fairly new truck that i assumed was clear coat peeling off. Turned out that wasnt the issue , but the body shop guys took the truck back and cleaned and polished the affected area . It looks brand new. | Read Full Review
    7/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Flores
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Mike Ramirez
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ solo futbol
    Diego my sales guy was great, made everything smooth, quick and easy. He was patient and honest in the whole process. I really appreciate him. I don’t do 5 stars because in finance they always want to take advantage of you with crazy prices | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Eric James
    | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ amy b
    Arrived at my appointment time! Everything went smooth and in a timely manner! My service advisor Firas was also very helpful! | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Steve Guy
    Russell and the team were fantastic. Great work on the truck. | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Eric Pete
    I was thinking about trading my 2022 Ram so I went to look around and bumped into Salesman O-Turner and we chopped it up into what I was looking for in my next Ram and color was a factor but I end up getting the Hydro Pearl Blue. So after we test drove an he showed me the features and amenities. So after we figured out what I wanted | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Mateen Shah
    Amazing service Firas is the best | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Jack Atkins
    | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Ed F
    Easy buying experience. Including the dreaded finance signing | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ rahmatu mansaray
    Mark Sabalburo is awesome! He was great when I got my jeep and has been a source of information and support ever since. He has consistently gone above and beyond to help! | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Istre
    | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Samuel "Todd" Law
    Outstanding work and efficiency. Anthony did a fantastic job. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Clayton Chambless
    Fantastic team, easy to work with! Thanks Mark for working with us. Will do business with again! | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Daniele Guidotti
    Great ?? | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Lowen
    AutoNation of Katy (Chrysler, Jeep, Dodge, Ram dealership) was a timely, helpful, and overall positive experience. I will recommend them. | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Kemberly Cortez
    Visiting a dealership can be pretty intimidating, but that wasn’t the case for me. As soon as I pulled into the lot, a young gentleman named Mark S greeted me with a warm smile. He took the time to walk me through the different car options, all without making me feel pressured in any way. Mark was friendly, energetic, and genuinely | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Candice Harrell
    A Nightmare from the Start – Deeply Disappointed in AutoNation Chrysler Dodge Jeep Ram Katy I purchased a 2025 Jeep Grand Cherokee Laredo X from AutoNation Chrysler Dodge Jeep Ram Katy on April 9, 2025 — and unfortunately, the experience has been frustrating and disappointing from the very beginning. I originally intended to purcha | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ adam.gragg
    Korey in the service dept was exceptional! Highly recommend working with him. He was on top of it. Communication was on point! | Read Full Review
    7/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ gary b
    Eric was very professional and attentive to my desires for my new suv and Mr. Manning was very professional and arranged my financing better than what I expected. All in all suffice it to say I was very impressed with your team and now I will be definitely be a ongoing customer. | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Nikia
    Customers was great and the process was quick. | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Javier Alberto Maradiaga
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Robert Mohr
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Sumobaby
    I was able to buy my dream used Chevrolet suburban 2015 from sales Mark Sabalburo And got it financed with a nice down payment through the awesome finance manager named Exavior Manning. Mark gave excellent VIP service. | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Taz Angel
    Above and beyond service! Suspiciously, my check engine light has come on. The truck is 7 mos old.. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ William Vasquez
    Very professional I like the way they take care of my jeep gladiator | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Roberto Macias
    This was our 3or 4 car dealership we visited and we were happy and blessed to have encounter such great people like Eric Aguilar sales and geraldo finance dept. They are honest and genuine in the manner in which they attend and speak to customers. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Ross Clark
    Lorenzo worked me into the day's schedule without an issue and helped me set up a warranty claim and loaner vehicle ASAP. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Savanah Soto
    It was a nice experience very nice | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Kuruvila
    | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Dianna Reed
    Went in to get license plate brackets. Met with smile and great customer service. Everything explained, part ordered and notified when part arrived. A few days later, bracket installed. No wait. No worry. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Schneider Carrillo
    | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Savanah Soto
    | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Jauregui
    Everything was absolutely perfect. Derrick, the person who assisted me, was exceptionally kind, attentive, and professional. He made the entire experience smooth and enjoyable, going above and beyond to ensure I felt supported. I truly appreciated his patience and positive attitude—thank you for the outstanding service! | Read Full Review
    7/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Esther Dominguez
    Muy buena atención lo recomiendo al 100% | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Ochoa
    Anthony at autonation was wonderful! He kept me updated on the status of my Jeep and was very attentive. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Alfonso Quaglia
    Satisfecho por el trato y el trabajo hecho a la camioneta . Los muchachos muy preparados y muy educados en cuanto a la comunicación. Se realizaron todas las tareas de mantenimiento mas dos actividades de “Recall” como la actualización del software y piezas de la suspensión. El único detalle es que me dijeron que duraría mas o menos d | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Taz Angel
    Above and beyond service! | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Reyes
    Mark did a fantastic job with communicating and helping me close on a car! His helpfulness and charismatic personality made the whole process super easy and comfortable! I definitely recommend asking for mark when looking for a new car! | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ dardo saavedra
    Sales Associate O Darius Turner very knowledgeable , He worked hard to help me and get what I needed, I was very happy with my new Ram! Thanksss so much! | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Larry H
    Great service as always. | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Wikki Navarro
    All was Great! Speedy and efficient! | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Simon
    Very poor Customer Service!!!! I took my car in for service. After back and forth about my “ Warranty” my husband was told we would not have to pay for a new battery. Went and picked up my car three days later I receive a phone call telling me I’m going to be charged for the battery. When I called and spoke to a supervisor Sally Vaug | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Dorothy Gutierrez
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Delgado
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Khaled Barake
    Work was good, everyone is nice… but almost 3 hours for an oil change that i had an appointment for is BS, plus it’s not cheap at all! | Read Full Review
    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Sergio Martos
    Hola buenas tardes. Mi experiencia fue un desastre. Dure más de 4 horas. Si hice la compra de una tacoma 2023. No ofrecen nada ni agua. Si uno no lo pide. | Read Full Review
    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Matt Maglothin
    Rafael helped me find the right truck and walked me seamlessly through the whole process. I came back the next day trying to get out of town and needed a bed cover and Derrick in service made it happen. Both treated me with class the whole way. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Gonzalez
    Prompt follow up and updates on the progress | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Steven McClain
    Had terrible credit. Needed to get into someone quick and easy. They made the process so easy. Other dealers were unable to make it happen. As a veteran, I respect the hell out of the hard work for their prospects. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Misael Pedraza
    Hassle free! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Kirk Trascher
    Sales was efficient, negotiated price was best around, Finance Manager Gerardo) was amazing! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ J W
    They did very good jobs! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Pshycodragon
    Fast and efficient. Little pricey but it's a dealership | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ mark michna
    Walked in the door with Eric, salesman, 5 minutes into the visit we found what we were looking for and worked up the deal. Easiest buy I've every had on a used picked up. The truck was in Austin and Eric, picked up the truck the same evening and drove it back for us ! | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Diane Gomez
    JADOR is the to go to person! He worked so hard in getting me into my beautiful vehicle. He made the process so easy and so did Tania in the finance department! I definitely recommend AUTO NATION!!!! | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ DAVID LEONARDO RODRIGUEZ PEREZ
    Excelent service | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Carly Hoffpauir
    They were quick and efficient. Worked with us on a deal for the car we wanted and did not give us the run around. Awesome customer service. Would definitely recommend anyone shopping for a vehicle to go there first. | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ JH G
    [My Ratings] - Salesperson (Mark S.): 5 out of 5 - Overall Experience: 4 out of 5 - Finance/Contract Department: Decline to rate [Summary] Mark S., my salesperson, truly won me over and made the deal happen—I’m very satisfied with my purchase. I feel like I got a great deal (about $1.7k off MSRP). However, perhaps because of this, t | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Gomezdiane066
    AUTO NATION got me into the vehicle I wanted! JADOR is awesome, he and Tania(finance manager) made the process so easy! Definitely will keep going back to them and referring everyone! | Read Full Review
    6/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gary Rhoden
    | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ C2 GMZ
    Great customer service and very pleased with the work done on my truck. ...keep up the great work all! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ cicely payne
    Christian was my service professional today and he was great. Will ask for him again when I return. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Sandlin
    Everything went fine with my appointment for my 2022 Durango. I was kept informed about everything that needed to be done. I'm am truly satisfied with my service today. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Justin Cassell
    Terrific experience! | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Hector Ivan Ricardo Contreras Hidalgo
    Excellent service on my 2021 Jeep Grand Cherokee, explained everything, there wasn’t any push to commit to anything rather a real and honest technical advice. Trustworthy. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ maria reyna
    Atención rápida amable profesional y en mi idioma | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ gsinger4
    The service department has kept their word everytime I have used them. Kudos to service rep Firas, easy to work w | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ mikel_calderon
    They listen in exactly what I was looking for! They made me the best offer with the best option in the market! Thank you Adam, the manager and Tania for your help and amazing attention you gave me during my purchase | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Patterson
    Had a great Experience with Cameron Wright . Dude knows more about his product than any other salesman I know. I was shopping for a Ram 2500hd and he even took me for a ride in a jeep just to show me the engine I was buying across multiple vehicles. 10/10. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Michael Duenas
    Both times that I've stopped in for service it was a warranty situation. I'm pleased to say that each time was still a great experience. I'm confident that the future service appointments for oil changes and anything else needed, will still be 5 star! Thank you for the prompt service and loaner vehicle! | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Maria Martinez
    John-is very helpful and everything went smoothly. They provided me with a ride back home when I needed one. Thank you | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Olga VALVERDE
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jose Soto
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Graterol
    Great experience | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Rick Martnez
    Korey the service advisor was awesome! Great job and thanks for keeping me updated. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Frank Binns
    Luis took excellent care of me and my Ram eco diesel 1500. Very quick with getting info and moving truck to service area. Explained all that was done and sent me on my way. Thanks | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Cris Valverde
    Best experience we have ever had. We will always buy their vehicles and definetely Recommend them for vehicles. So far our family has purchased 4 vehicles in a 2 day period and 2 more coming. | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Mikel Calderon
    Excellent attention from everyone and over all the price tag shown on the internet was the one they gave me! I felt great with all the team and my seller Adam was the best since he gave me a better option for the price tag I was looking for! I must say I am just going to buy all my vehicles from this place going forward!!! | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Thomas
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    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Roxana Lopez
    Verdaderamente para mí no se merecen ni una estrella, no pierdan su tiempo y su dinero en ir a este Dyler a comprar carro hace un mes compré con ellos una RAM 1500 del 2017 la cual el día que la recogimos yo y mi esposo nos pareció muy extraño un golpe que se le sentía como en la transmisión y rápidamente lo informamos y nos dijeron | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Branden Schultz
    It was the easiest best car buying experience yet. We did not feel pressured our sales guy Edgar was great he worked to get us the best deal he was honest. We went in with a pre approval and they got us a better deal with extended warranty and gap.Our finance manager was great as well laughed and joked about stuff. She was up front | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Kaitlynn Kerrigan
    Russell was wonderful. Communicated the whole time with me. He was very polite and had great customer service. He went above and beyond since I was without all of my cars that day and he knew how badly I needed it back. Great employee Really liked this location (service department) | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Sanchez
    Excellent customer service. Quick and efficient- Luis is a great service agent | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Glenn Zubler
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    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Joe Ramos
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    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Michael Middleton
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    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Tomy Urquiza
    If you need help, go to John. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael Gonzales
    Best dealership ever ! Recommend getting your service done with them, very fast and quality work | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Rodriguez
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    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Tim Thomas
    Christian was a pleasure to work with.got us in on time. Oil change and battery replacement. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ jesse Vasquez
    My sales guy in my finance guy went out of the way to give me a brand new vehicle. They worked on my deal for a day and a half they kicked ass Super thank you to Odarius. I'll be back in a few years to buy a new truck from him again | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ William Harrison
    Service department and Derrick were thorough, professional and quick to resolve the issues with my vehicle. Definitely will be a returning customer. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Juan Gonzalez
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    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Maximo Martinez
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    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Robert Manning
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    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Arnel Fonseca
    Fui y compré una RAM 1500 y nunca me inmajine que un diler tan grande , fueran tan pocos profesionales , desde el primer día les dije q la camioneta hacía un golpe cuando uno paraba y me digeron que eso Hera normal , pero que la probara y si seguía que la llevara a servicio y la revisarían , pues si la lleve y resulta q tenía las mon | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ ray torres
    Great experience .. was in and out with out any issues. Advisor was knowledgeable and very responsive . | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Mekele Brown
    See Korey in the service department, he is awesome!!!???? | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ B
    Tania made my purchase smooth, Jimmy squared me away with maintenance issues then Friads made all the work clear that was done. 5 star work, thanks everyone. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Amber Fleming
    Anthony did a great job keeping me informed while my Dodge Durango was in service. Through all the hiccups he got me back on the road! Thank you, Anthony! | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ joaquin finol
    Quiero darle las gracias a Diego Guerrero y a Gerardo por toda su ayuda durante el proceso. Desde el primer momento fueron súper atentos, pacientes con todas mis preguntas, y me guiaron con confianza y honestidad. Se tomaron el tiempo de explicarme todo paso a paso y lograron que la compra fuera fácil y sin estrés. Se nota cuando alg | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Turner III
    Had a great experience dealing with Anthony and AutoNation. Much quicker than originally quoted, with much appreciated photo and video updates from the service team. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Striba fajardo
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    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Scott
    Mr. Firas was an awesome representative for AutoNation Chrysler Dodge Jeep. His attention to detail and keeping me informed was stellar. Thank you. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Savita Bell
    Derrick was extremely helpful and assisted with warranty to repair my vehicle. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Jak Buckley
    Avoid this dealership at all costs. Called to verify the dodge hornet was still in stock, drove an hour to test drive it only to be told they can't sell it as there's a recall. They will lie to you just to get you to show up. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Jason Stelly
    | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Covworld
    | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Sybil Prier
    Best experience ever and had the world’s greatest salesman ever in Omar!! Went in customers came out feeling like family! Omar took his time listened and was open and honest about the whole process at ALL times. Please go and see him if you’re looking for a salesman with integrity, compassion and knowledgeable about the industry he’s | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Juan Scialom
    Good service experience Firas is a good advisor! | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Ezell Seals
    Louie was an excellent advisor. He always kept me in the loop of what was going on, even though the warranty company declined the repair, he handled it very professionally. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ matthew nuss
    Great job and communication throughout! Super service by Corey! | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Sanchez
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    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Melvin Mejia
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    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Shoulders
    Derrick my service advisor always pleasant to work with and very trustworthy. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ p k.v.r
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    6/11/2025 12:00:00 AM | Google
  • ★★★★★ alvin f
    ***DO NOT BUY A CAR HERE***My wife and I bought a 2022 Jeep Grand Cherokee L in December 2024. Literally every month we’ve had the vehicle the Forward Collision light comes on. Every month the car has been at their shop and every month the repairs fail. She took it back today for the same reason and they’re charging us $100 for a pro | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ William Clark
    Wanted to charge $260 for a diagnostic that they said would take 3-5 days, at an appointment I waited 4 days for. Definitely willing to charge you an “f you price” if they don’t feel like dealing with your work. Christian Bros actually solved the a/c issue day of for around the same amount. Did not expect this level of bad when peopl | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Patrick
    They were very prompt and responsive. They kept me informed regarding the progress of the work. I recommend. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Dabera
    Very friendly people with honest service and fair prices, would recommend to anyone needing a vehicle. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    Xavier was very rushed to get out. So, I did not get a good feeling of the thoroughness of the finance process. Felt as though it left room for error or oversight. When I got home and popped the hood, the engine was filthy. Had to take an hour of my time to clean it appropriately. Yet to receive anything from Ram regarding applicatio | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sharon Spurrier
    Firas was a wonderful serviceman who was informative and helpful. | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Yaquelin Toledano
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    6/8/2025 12:00:00 AM | Google
  • ★★★★★ John Leuschen
    Unprofessional sales team. To lazy to walk outside and just want to wait until you walk inside. | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Zhaogao Luan
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    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Lisbetty Pereira
    Great service, fast and excellent. They washed my Jeep. Very Good customer service | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Madden
    Great service. Louie is awesome. Loved the video I hit from Christian the technician | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Tolentino
    Great people and good service. | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Christian paz
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    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Cyndy Flory
    Your team caught a problem in the alignment that I wasn't aware of and fixed it under warranty. People ask why I keep bringing my car back to Dodge "It's so much more expensive" But I tell them- because Dodge does it right and fixes everything. About a year after we bought the car, an idiot tried to run a red light through me. I was | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Kenny Burkhalter
    Very good experience with Brandon. Answered all my questions and love my new used car! | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ marlon doyle
    Good customer service! My service agent kept me updated on findings and repairs. Top notch service advisors! | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Reinaldo Zayas
    Thanks Mark for your service and amability. I will recommend you and Auto Nation to my friends. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Clayton Smith
    Santiago was great very knowledgeable about the vehicles and trim levels I was looking for! Thank you! | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Maddy
    I’m really disappointed in the service team. I paid a good amount for a repair, only to find out the part wasn’t even properly tightened. It’s frustrating to think I’d probably be charged again for something that should’ve been done right the first time. I love my Dodge, but the upkeep and the unreliable service make me rethink stick | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Glen Beaubouef
    Service was great. Took me in without an appointment and had be out before we estimated. John was very helpful. You guys get a 10 in my book. Will be coming back. Thanks again! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Blaine Fallis
    I enjoy bringing my car here for maintenance. Good coffee provided, and check this 600 hp Dodge Charger Daytona! About 75k but it looks sweet and is an EV. Meanwhile I’m doing routine maintenance on my car and if I said yes to all 3 things I got a 10% discount. I’ll take it. Great convenient location here too on I-10 near Mason. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Schneider Gonzalez
    Son excelentes y muy profesionales en su trabajo son las personas ideales para hacer tratos | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ glenda salmeron
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    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Marivel del Carmen Conchin Cadenas
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    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Maddison Vilas
    I haven’t even purchased a car YET and I’m actually blown away by the customer service. Odarius was SO eager to help me and not in a cringe desperate kind of way but more of a hustler who cares. I literally came in an hour before they closed and he still did not hesitate to help or try to rush me. He mentioned he was planning to go f | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Tanya Acosta
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    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Allen Wang
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    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Bashaw
    The best customer service I have received from a dealership! Excellent communication and service! | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ ktrgilbert
    I’ve had an outstanding experience with the team at AutoNation CDJR of Katy—not just once, but twice! From my first purchase, where Joe E. and the sales and finance teams worked diligently to get me approved for my dream car in under two hours, to my second seamless transaction, they’ve consistently delivered top-tier service. Their | Read Full Review
    5/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Diana Molina
    Just purchased a vehicle these past Saturday, just yesterday my car stopped working the dealership offered no help I had to pay out of pocket $230 for the car to be towed back to them. The manager has not called me back , I keep calling but not getting any help. Be aware. | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Paula Davis-Journet
    Very professional technicians. Very detailed assessment of car problem. I didn’t have an appointment but Anthony checked to see if parts were in stock a then informed me that it would be a couple of hours . Car was repaired in records time. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Lance Jack
    Korey the service advisor was great, he went over & beyond to accommodate me. And service pricing was hands down less than the competitors. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Bona1 scott
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    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Luis Manuel Garcia
    The worst experience you can have in your life you will have if you buy a car in this place, I bought a 2020 Dodge Challenger and on the fourth day the engine broke after walking around 50 miles and I went and took it to the workshop and the only thing they have done is deceive me as if I were a child, the car has been in this place | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Adam Rose
    If you like paying money not to have your car fixed, I recommend bringing your Jeep here. My wife and I have a 2022 Jeep Wagoneer that is shutting down at random and outside of charging us $503 for service and a rental, they did nothing to resolve the issue. We are still left with an unsafe family vehicle that we won't dare put our 1 | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ mroz
    Fast and professional service! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Luis Casas
    I took my car for service for the 1st time yesterday and their service was excellent. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Diaz
    Edgar excellent sales person and hector and finance department very helpful thanks guys | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Volney
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    5/28/2025 12:00:00 AM | Google
  • ★★★★★ farley gaudin
    Derrick is the very best service advisor!!! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Miller
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ steve bressler
    I am very pleased with my recent services at AutoNation Jeep in Katy Texas. Jeep took care of my warranty corrosion issues and made it very easy. I was ready for a fight as others had explained in some Jeep forums they experienced at other dealers. Nate Romo took care of all of my concerns and made my Jeep right again. I am very Hap | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Andrew P
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    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Isa Rod
    If this place has a rating of less than one star it would be for them. I do not recommend this place at all. Terrible service. My husband bought a Dodge Challenger that only lasted 4 days and according to all the guarantees available, he paid 10 thousand dollars in cash and immediately took the car to the dealer. According to them, t | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Tabatha Cooper
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Alaa Ameen
    “Don’t go to them and waste your time. I bought a brand new 2025 Ram 2500, and after just one month, it had a problem with the DEF system. I took it to their service department, and it stayed there for 38 days. After that, they told me it couldn’t be repaired and offered to buy it back from me at the same price I paid. When I went to | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Tetiana Alonso
    Anthony and this AutoNation team consistently communicated with me what was going on with my vehicle and what the next steps were. It was truly the best service experience I’ve ever had. They get a 10/10 | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ MaciekTx M
    Very good service , right on time (needs appointment) . Diego was my service advisor, explained services needed , he added recall which was due to. Car (Pacifica)returned cleaned in and out . Highly recommend this dealership for service . | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Edgar Vega
    Best dealership in all Houston !! They do not cut around corners what ever you need they will take care of you like family !! Most importantly ask for JOHN in the service area | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Penny Castrillon
    Excellent fast service! Diego is very professional and was so helpful thank you to the entire team you all are great!! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ jean carlo yanez cordova
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    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Mario Falcone 91
    Friendly staff | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Lopez
    Luis at Chrysler, Dodge took great care of my vehicle while it was being serviced. I scheduled my appointment and it was done same day!!! Fast repairs and even had my car washed for me. Best customer service I’ve experienced at this location. Than you everything!!! | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Senegal
    Firas was excellent! Great customer service! | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Corrie Ruiz
    The BEST car shopping experience! O'Darius was knowledgeable, straight forward, focused on what I wanted, and made it happen. In and out within 2 hours! I would definitely recommend this location to anyone looking to buy their next vehicle! | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ jaime caballero
    Louie in the service department was outstanding. He did an amazing job, I will only ask for him from now on | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Jose Navarro
    Great service | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ arun jothilingam
    Very good experience , they were prompt and professional , firas was very good | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Justin Anderson
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    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Gary Wysong
    Service advisor was very professional. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Brett Montier
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    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Mike Reinertsen
    Went in for an oil change and had excellent service, Luis was fantastic. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Arturo Garcia Sr.
    Our salesman was very attentive to our needs. The service department works like a well oiled machine. The service was great. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Luis Guillermo Boscan Sanchez
    Excelente atención | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Shery Nabil
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    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Su Reh
    They do Oil change quick | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Fabulous Felicia
    Firas is a great person to work with! I’ve had him a few times as, a service advisor. Each time he has given excellent customer service, he explains everything in complete detail (even if the same questions are asked several times) lol I highly recommend him and this place for any of your needs! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Steinhauser
    Corey is the best technician and I will only take my Jeep wherever he is working! Been a great experience at AutoNation CJDR | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ roberto buckeridge
    Great service provided, fixed my radio issue on my RAM in a timely manner. All the guys in the service department had a great attitude! | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Robert Ybarra
    Good coffee and good service | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Jason Beeson
    This place is trash!!!! If I were you I would not EVER take your vehicle here. They will have it for weeks, never answer or return a phone call. Then when you pick it up you’ll have to take it right back. Worst Dodge dealer service in the city!!!!! | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Jan H
    | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Dragon22565
    Last night a team member wearing a red collared shirt with your company name and logo embroidered on it attempted to hurt not only my dog, but myself on our 4th floor apartment elevator at 9PM. As we were getting into the elevator directly after him, he keep pushing the close button resulting in the door hitting me on my arm while pr | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Charles Weidig
    Firas Al Samaree was my Advisor for a normal maintenance visit and was outstanding. I will not hesitate to use AutoNation for my next service need and use Firas as my Advisor. A 5 star organization start to finish: from being greeted on a very busy day all the way to completion of service. He showed me where the tire tread was wo | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Ted Muller
    Terrific experience. Both the store and the folks were excellent. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Darwin Samayoa
    | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Precious Hannah
    I am never disappointed whenever I take my truck to AutoNation. When you make your appointment to get your car service there is no wait time, they will check you in and take your car right away. My car was washed when I came to pick it up. Thanks Derick who work in the service area as well to those who have been serving my truck. ??? | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Dalawr Chalabi
    I recently brought my Jeep in for service and had a great experience. The team was professional, efficient, and transparent throughout the process. A special shoutout to Firas, who was a tremendous help—he kept me updated every step of the way and made sure all my concerns were addressed. His friendly attitude and attention to detail | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Briante Smith
    Very great customer service skills. Was very helpful and made sure to answer any questions or concerns I might have had. Thank you for all your help! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Laura Midkiff
    I want to mention that I left my car with AutoNation Dodge for a recall last Friday May 9th and they kept it there while I went out of town and had my parts that was needed overnighted from Dallas and my car was ready when I flew back in today, Thursday, May 15th And the guy that helped me out through the whole time was Lorenzo thank | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Chandler
    I have mix feelings on this dealership. Our salesperson was good, I just would have preferred that she not hover around while we were discussing our financial business with thr Finance Dept. They tried not to give us the shade needed in the back of the SUV, using the standard statement it didn't come with the vehicle. The proces | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ eddie.luza1
    Korey in the device department was awesome. The technician that tore down my motor threw all the parts in the back of my truck. Not in boxes just in the back of my truck with oil everywhere. Their service manager Sally hung up on me when I called her about how unprofessional they left my truck. | Read Full Review
    5/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Toni Taylor
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Lynn King
    My service contact Firas did a good job. He was friendly, knowledgeable, and professional. He fixed my car and washed it. Reasonable price. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Henderson Austin
    Really great service they kept me updated on repairs and it was done in a timely matter | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Belkis González
    La atención fue muy cordial , me explicaron con detalles todo lo que necesitaba y lo que tenían que hacer con mi jeep . Fue un 10 de 10 | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Herrera
    Great services from Diego N | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Melody Chew
    Fantastic experience from sales to finance. They told us the price and got us the deal and financing we could live with. It was a nice change from the normal numbers gane thar other dealerships put you through. Will def use them again. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ c j
    I would say look at another autonation dealership but after 2 bad experiences from this dealership and another autonation dealership I can't recommend the company period. With no replys to emails or call backs or transparency about the vehicle they sale i could never point anyone i know towards an autonation dealership anymore. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ David Rodriguez
    Great service. Super friendly. My service advisor, Brenden was very helpful. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Berbelis Arrieta m
    Excelente atención al cliente y no demora la espera si los recomiendo ?? | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Christina Nelson
    Well all seem well after picking up my Jeep last Friday. Check engine light was not on anymore. Here we are on Monday and the check engine light is back on. Had all the work done that was supposed to correct the issue which was quite a list and also not a cheap total. Not a happy customer…. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Tina Miller
    I received excellent service from Devante. Very helpful and very informative. Thank you. | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ VINICIUS CAMPOS
    All good, fast and reliable. Bought my car here, all maintenances done here, it's been 5 yrs flawless already | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ Bianny Moreno
    I had a great experience at this dealership! They helped me with the financing process and made everything really easy. I didn’t notice that the car had three small dents after I purchased the car, but they took care of it and fixed everything the same day. Carlos Osechas speaks Spanish and will help you with everything you need. Tha | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Ryver MeShalle
    Service crew did an Amazing job! Devante, the service advisor was very courteous and professional! Awesome service! | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Shado butler-johnson
    KOREY AND IS HIS TEAM IS ALWAYS TAKING CARE OF ME AND MY GIRL(car)?? | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Arnold Townsend
    Everything was clear. Was need Was clear. Cost was itemized. Work was done in a timely manner. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Gilbert DLG
    I want to take a moment to recognize Brendan for delivering truly world-class service during my recent visit for an oil change and tire rotation. From the moment I arrived, he greeted me with professionalism and courtesy, listened attentively to my concerns, and handled everything quickly and efficiently. It’s rare to see this level | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Art Trevino
    Great service by Louis! | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Alan Biczak
    This most recent experience was excellent. I emailed everything Tuesday night, sent over application and paystubs, got me a confirmed approval in about an hour., and gave me my numbers. The only thing I didn’t like was 60 months and needed it extended out which was hard due to I have 3 open car loans. I work nights so when I showed | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Leticia F.
    Great and quick customer service | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Marijo.150494 Alvarado
    Excellent customer service! If you are looking to buy a car, sell or trade look for Carlos! He made everything smooth and easy for us! | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ B Valle
    Definitely was way better than the last time I was here a few months back! I believe he’s name was Devante great customer service thank you! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Charles Van Orden
    | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Jay Wesley
    I had an appointment scheduled for my state emissions test. I was originally calling to cancel it but they told me their machine for it isn't working anyway and to try back in a week. So why wasn't I notified that they wouldn't be able to do it? I was very clear when scheduling the appointment. The fact that they were just gonna let | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Ain Roseman
    Such a great experience!! Fernando is such a great person to work with and very nice and friendly. I believe Alex in finance is also very nice, very personable. They made the car buying experience what it should be for someone purchasing a vehicle!! Great service all around!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ derian torres
    Odarius helped me alot good customer service | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Chris Lack
    Service was friendly and attentive making sure the buying experience was low stress | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Joe De Almeida
    Great service!!! And Fast!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Krista Babers
    My husband made a deal over the phone for a truck. He drove to the dealership to complete the paperwork and the dealer increased the price upon is arrival. They were rude and wasted our time. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Diego Rivera
    Easiest way to buy a car, not changing this dealer ever | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Damian Soto
    Service was 10/10 I would recommend | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Renee
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Gary Singer
    Everything I asked was taken care of, and the service advisor was very knowledgeable. Thank you Firas Alsamaree | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Rajeh
    Came in April 2025 with my brand new 2024 Jeep Wagoneer that I bought from auto nation to get them to check why my front collision sensor is on. I have the platinum warranty that I paid over $5000 for. They ran it through warranty and said it was covered. They also told me I can get a free rental. Once I left, they called me a few ho | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ andy.babineaux
    Santiago was our salesman and was great. We did not pressure us and let us choose the vehicle took us all over dealership to view them. Also he took me to parts and service which was great even though we live out of state. The dealership inventory was large which made our decision to buy there yes we definitely will buy here again pr | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Allenworthamjr
    The only thing i can say about this dealership is STEER CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they specifically caused, and some they didn't. The 2020 Ram 1500 Laramie Longhorn 4x4 I have is busted from the jump. 52K miles both exhaus | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cynthia RAMIREZ
    I always get excellent customer service | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ jay wheeler
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Shenay Knott
    Whenever I bring my Jeep into the dealership for service Derrick always provides excellent service!! | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Jose Vides
    Great service, they were able to help us with our vehicle issue to our complete satisfaction | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ AMEER H
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Charles Babineaux
    Salesperson was Santiago and he was a very good salesman didn’t pressure us at all and paid attention to us | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Allen Wortham
    The only thing i can say about this dealership is STEER CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they specifically caused, and some they didn't. The 2020 Ram 1500 Laramie Longhorn 4x4 I have is busted from the jump. 52K miles both exhau | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ yoan viltres laguna
    Muy buena atención por parte de todos hasta ahora todo súper bien. Los recomiendo mucho | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ G Yeary
    I waited to see how the follow up was for 2nd key fob and windshield replacement. I had an appointment this morning 4/28 to get new key fob. Sallie the service manager said it would take up to 2 hours. Surprise it was done in a little over 30 minutes. I was notified it was done and she surprised me that the windshield company was | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Angela Perkins
    My mother and I, had a pleasant experience working with Cameron, Chris and Santiago. They were helpful during our visit and purchasing process. Thank you very much. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ McCall Parrish
    I had a very good purchasing experience here. Santiago in sales was very helpful and knowledgeable about the truck I ended up purchasing. Xavier in financing was very patient with my questions and made finalizing the purchase easy. Very accommodating all around! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Moreira
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Nelson Badillo
    Service advisor Firas was attentive, courteous and knowledgeable providing a prompt service.to my short visit. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Guzman
    Lorenzo handled my Oil Change and was very helpful and great. He had amazing customer service and was attentive at anything said to him. Would recommend Lorenzo | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Gabrielle Lewartowska
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ troy teer
    Cameron was great | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ J B
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Rami Albadri
    Very nice service! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ josue zarate
    Great customer service and great overall experience with getting my truck fixed. Prompt responses and took 100% care of my vehicle. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ James Mckay
    Great customer service! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Bert Savage
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Jason Scott
    The majority of the staff at Auto Nation CDJR Katy, were friendly and accommodating. A huge thank you to, Xavier in finance who was the main one, who made my longtime dream of owning a Land Rover Range Rover a reality. Xavier's professionalism and caring approach to my challenging situation, was one that took patience and knowledge o | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Rene Bryan
    AutoNation makes getting my Gladiator serviced so easy. I especially like make the appointment online and getting frequent text updates. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Jammie Martin
    Great experience. Firas was very helpful. Best service guy ever!! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ william dengering
    Been to a lot of service centers. This one was by far the best In-N-Out in a timely manner was updated on everything that was going on. Great experience will be back. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Mark Hobart
    Service was good...a longer wait than expected. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ TOBY RHODES
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Ron Brown
    Dealership took care of my vehicle in a timely manner n with professionalism and I am very happy with the results | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Will Ditton
    I had a great sales experience buying my 2025 jeep wrangler with Mark Sabalburo. He wasn’t pushy about the sale and was really accommodating. Got a good trade in offer and sales price on the new Jeep. Was in and out of there in like 2 hours. Great experience and the family loves the new jeep | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Donald Leach
    Wonderful experience purchasing my new Ram truck. All the staff, from my sales associate (Arden Abazi) to the manager to finance, walked me through the process without pressure. I felt the deal struck was very fair and reasonable on what I consider to be the best truck on the road today - and I made sure to test them all (as a fami | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Fletcher Love
    The service representatives were helpful and accommodating. My vehicle was returned in a timely manner. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Chris Sewell
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Lampton
    First time taking my truck to this dealership - my husband and I were very appreciative that the tech who helped us didn't try to upsell us or push us into unnecessary services. Will definitely return the next time I need work done!! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Sharla Markiewicz
    Derek always takes good care of my car concerns Derrick is exceptional! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Yamillka Garcia
    El servicio fue exelente muy profecionales y muy rapido. Lo recomiendo 100%. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Christina Hatten
    Had the best buying experience! The sales manager, Diego and salesman Eric were so polite and helpful. They got me into the vehicle I wanted with zero stress. Would recommend them to anyone! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Martin Ryan
    Recently purchased a used car and it was very easy. Edgar was great | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Sayda Miranda
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Paul Griffin
    Brandon Morris at AutoNation CDJR was outstanding! He was patient, knowledgeable, and made the entire car-buying process smooth and stress-free. No pressure, just honest help and great service. Highly recommend asking for Brandon if you’re looking for a new ride! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Jaycee Clark
    Just bought a brand new car last week , Brandon has been extremely helpful and patient with me. The customer service here and the environment is amazing ! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Jah TV
    My guy Brandon is an outstanding worker. Advertising all cars and reflecting trustworthy experience. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Ky Riley
    Did not allow for test drives - I barely got the name of the person that was working with me and he surely didn’t ask my name. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Veronica Del Valle
    It was easy to make an appointment and the service was quick and efficient. Lorenzo was very kind and guided me through the process. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Justin Marra
    Got some service work done today, Devante had me in and outta there today. Love going back here. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Courtney
    They took GREAT care of me at Autonation Katy! Above and beyond service experience, thank you for the attention to detail! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ michael hull
    Very easy to get my truck serviced | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Karen Polk
    Great results and customer service! I am thrilled that they could find the part for my older car and it’s running smoothly. Anthony the service advisor was very helpful and kept me updated on the progress. Highly recommend! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Remilekun
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Tony Visotto
    Showed us a couple of options, then fixed anything we asked for prior to pickup and delivered the vehicle to our door. Great to deal with. Would buy from again. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Quintana
    The best Coustomer service in Katy, tx . | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Caponegro
    Had a great truck buying experience with Carlos. He was professional and very prompt in answering my questions. People loathe going to buy a vehicle. You will not have that experience at AutoNation Katy Dodge, Jeep, Chrysler | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Satterwhite
    We popped in on Saturday to take a look & left with a fantastic new Jeep Willys! Our salesman Mark made the process super quick & easy. We will definitely be recommending this location to other potential buyers! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Braine Moreno Gamboa
    Excelentes precios y muy buen servicio les recomiendo a Adam muy profesional en su trabajo | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Jose and Martha Diaz
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Diamond Wilson
    Best car experience ever come see Brandon Hands down | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Walter
    Incredibly disorganized. These people are scam artists. DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Yurisander Ribeaux
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Jessi Salgado
    I had a great experience yesterday Saturday, I got there super early and left early everything was a super quick process, Lameika was great! | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Steven Guidroz
    Ask for Brenden. He will take care of you. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Steven Guidroz
    Brenden performs his job with a customer first attitude. He was able to get me in and out quickly. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Acevedo
    I had an amazing experience working with Carlos Ochoa when purchasing my 2024 Durango R/T. From the moment I walked in, Carlos was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. He took the time to answer all my questions, walked me through every detail of the Durango’s features, and made t | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Contreras
    excellent maintenance team | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ adayjah
    Brandon and the finance guy with last name Luong are the people u need to see if u want a great experience , lot of thirst car sales man out there but they are not money hungry or pushy just straight to the point! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Zapata
    Great customer service and quick! Service Advisor Luis made the visit easy. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Juan Viscaya
    Excelente servicios. Rápido y muy amables el señor korey a pesar de hablar español hace su mayor esfuerzo para ayudarte. 10/10 | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ scyth19
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ L G
    Enjoyed car shopping with Omar - no pressure, he showed me everything that I asked for. We had a pleasant and fun shopping experience and they treated me like royalty | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Wilfredo Rodríguez
    Excelente servicio y atención | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Kennedy
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Daugherty
    If I could give zero stars, I would. I am beyond dissatisfied with the service at this dealership. Since August, I’ve been without my Jeep for a total of 29 days — all for the same recurring issue: the battery. It was never properly resolved despite multiple visits, and the problem was only finally addressed after the vehicle compl | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Disgruntled
    Does not honor quote. Won’t cover faulty parts. Never returning to this dealership again. | Read Full Review
    4/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kiet To
    My experience here with Cameron was great. He went above and beyond for me. They actually had the vehicle that I was looking for online in stock and on the lot. Other dealerships I had went to had vehicles listed online that had been sold for over a month! Thank you, Auto Nation CDJR Katy and to Cameron for making my purchasing exper | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ David Huynh
    My oil change was great. Service was great. My advisor John was just amazing and super professional. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Thanh Quach
    I recently purchased a used 2017 Challenger Hellcat from AutoNation but found that it didn’t quite meet my expectations. I remembered AutoNation’s 5-day/250-mile return policy for used vehicles and decided to take advantage of it. I reached out to my salesperson, Adam, and when I arrived at the dealership, his supervisor Diego handle | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Eddy “Busaboi03” Garrr
    If you can ask for Luis highly recommend | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Domani B
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Chassional
    Brandon was amazing from start to finish on our Purchase of a new Grand Cherokee!! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian Logsdon
    Lorenzo was great and kept me informed with everything going on and the status of my vehicle | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Prolificmindset
    If your looking for a dealer u can trust this is not it. I sent my 2015 ram here on dec 18 2024 because it was tapping really loud from lifters. I gave this information to the service desk. I waited for confirmation that the dealer had received my truck from the warranty company. But nobody called so I called my self to check and wa | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Ramirez
    | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Julie Kroeger
    Fair prices, no haggling. Process could still be faster. Salesman Arden Abazi stayed attentive throughout the process. Would recommend him | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Xaimara Guerrero
    Super eficiente y rapido servicio. Supers cualquier expectativa | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Mario Gutierrez
    Great service and personal attention. Really appreciate the salesman and the finance manager who helped us make my wife’s day Thank you for your attentions | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Lu B
    Unpleasant experience at the service department. I came by to have an oil change in my Wagoneer, and I was greeted by a white, blonde-haired service advisor with a very unwelcome attitude. By her looks, she seemed miserable, unhappy, and bitter. She turned me away right away. I'm here for the quick service department, and I'm the own | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ G Cooper
    Brendan my service advisor did an excellent job...making sure I was taking care of...he broke everything down...and made sure...to keep me in the loop...i appreciate his professionalism and knowledge...posted by Greg cooper...on April 1 2025 | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Ross Baird
    good people who care about only doing what you need | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Amilcar Chaparro
    John is the man to go to, he took care of my family, real honest and accurate guy. Sometimes we lack of honesty in this type of business. Heads up John thank you so much for your help. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Eva Flores
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Andrews
    Mar 18 my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance, we received the hard sell on additional products. During the signing we asked to register my Armed Forces DV plates on the truck instead of a new plate and was told no problem. We did not leave with the truck that | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Mitch Warren
    They did great with fixing the recall on my truck. People were super nice, everything was done in a timely manner and, so far, my truck hasn’t exploded so I’m going to call it an unqualified win. Only thing I’d like to see change a bit is the signage at the entrance for the service department. There could be a bit more clarity with h | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Imran Shah
    Wouldn’t recommend this dealership to my worst enemy. Aside from the helpful gentleman to take the license plate off my car the staff is unfriendly and unwilling to assist a customer with a simple print out that shows a lease vehicle is being returned. You can only give it verbally? Make it make sense. No miles logged no nothing. J | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ VA
    On Feb. 18, my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance we received the hard sell on additional products. During the signing we asked to register my Armed Forces DV plate on the truck instead of a new plate and was told no problem. We did not leave with the truck th | Read Full Review
    3/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Devi
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ jose Nunez
    I always get great customer service when I come here | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Chumchal
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Franco Morassutti
    Don't really have anything to say. Service was polite and professional, and clear and concise communication. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Né Dixon
    I had a great experience with Brenden. He was attentive from start to finish and went the extra mile to make sure I was taken care of. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Rickey Buchanan
    It’s a great Service as always but they had my car a week and no loaner car that’s ridiculous cause Ubers add up but my associate is top notch so that’s why I rested them 3 stars | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ ronald moreno
    Excellent service, comfortable waiting area, real-time information about car maintenance. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard Bonazza
    Just bought a 2025 Jeep Compass from Cameron. Great guy , great sales experience, great deal. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve Yarbrough
    I arrived early for my appointment and the staff accommodated me very quickly and efficiently I will always take my vehicle to this location. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Christina Gonzalez
    The auto nation team at Katy Jeep/Dodge/Chrysler were so helpful from the moment we looked at options to finalizing everything …I 100 percent recommend it here ! | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ terri ostwald
    Very fast work and friendly caring staff. Thank you so much for taking care of my vehicle. Brendon was the best and very efficient. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Jinto Mathew
    DO NOT BUY FROM HERE! They are rude, manipulative and dishonest. We worked out a deal pricing with the sales rep then he disappears for an hour because he had to "return the vehicles we test drove". After an hour of waiting, a finance rep comes in and then asks us to sign for a deal we did not agree to with the sales rep. The sales r | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Rodgers
    | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Marvi
    100 % Customer satisfaction. Thanks. Mr. Derrick and technicians. Solve my problems 2025 Ram 1500 rebel x Battery issues. Thanks again. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Lawrence Brown
    I John was very professional and got me in and as quickly as possible. Great work | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Kranthi Sarika
    Update 03/20/25: Just had another appointment with them for oil change. It was a pleasant experience. Update: Service was quick. Original: I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the c | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Kong
    Service did my girl truck wrong, completely wrong. They only found one problem on the truck for causing the instrument cluster to staying on is valve body module is leaking to to the connector and failed to mention that the transmission connector was exposed. Another shop I trust have to tell me. On top her hood struts was perfectly | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Hagler
    This was an interesting experience that didn’t begin well. I was having problems with my starter. I informed AutoNation of this when I scheduled the appointment. I was not informed until I arrived that it would take 3-5 business days to do a diagnostic test. It took the full 5 days to tell me it was the starter, relays, and fuse. I a | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Broussard
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Saad Albadri
    Mr. Korey has an excellent customer service I really appreciate his great manners! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Woods
    Excellent service provided by Derrick Foreman - Service Advisor Scheduled service completed sooner than expected and was back on the road. I appreciate the personal attention shown to my service needs by Mr. Foreman. I will continue to state that Derrick is a credit to AutoNation CDJR - Katy. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Travis Peacock
    10/10 would come back | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Juanita Bonner
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Willie Scott
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Sheryn Hodges
    Service was efficient and helpful | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Marvi
    100 % Customer satisfaction. Thanks. Mr. Derrick and technicians. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Beatriz Gonzalez
    March 17 I scheduled an appointment for my ram truck for an engine light on , the person that assisted me with my issue advised me that it would take a week for the technician to check what the problem is with my vehicle, and 3 to 4 weeks to get it fixed, I said ok I just need to have a loaner truck with the same capacity to haul my | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Nick S
    Staff was courteous, timely, and helpful. Derrick even caught a book keeping mistake and called me to let me know he's corrected it and I'd be getting a refund, outstanding service! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Galton Mkorori
    Your employee Anthony is one of the best.Please give that guy a raise.He gave me professional services and he was so friendly made me want to come do my services there.I for sure will return | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ William Vuturo
    Great service timely and polite and no price surprises and they even washed it on the way out. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Hagler
    Thank you Brenden and Sallie for making sure my truck was fix! I appreciate you guys. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ BreAnne Nicole
    HORRIBLE CUSTOMER SERVICE! so upset because I had convinced my husband to take his Ram into this specific shop because I had never had any issues with them before. Unfortunately, they definitely showed they can't be counted on to do good service. We dropped my husband truck off over two weeks ago to get a diagnosis. They diagnosed hi | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Aleksander Javier Churion Batori
    Solamente donde están las camionetas más bellas y.las mejores para mi. RAM | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Paul Jefferson
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Carolina Dorronsoro
    Great customer service, oil change and full inspection was quick and easy. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Erik Vrålstad
    Great follow-up from the handler. Can definitely recommend the dealer. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Maria Duran
    I got a great truck at a fair price. I will absolutely buy from them again and I recommend them to everyone. Thank you Adam Memeti for your sales expertise and outstanding customer service. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ JoE LunA
    The costumer service is very refreshing. The salesman who helped me at the dealership was Christopher Cabrera, who was very knowledgeable and very helpful. He had made my experience very comfortable and was able to help me with what vehicle I was interested in. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Leonardo Saran Chagas
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Kranthi Sarika
    Update: Service was quick. Original: I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the car for servicing and they said it’s fixed after two days. Soon as I picked the car and by the time I a | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Michael Ashworth
    Once again AutoNation Chrysler Dodge Jeep RAM Katy is the absolute worst. I don’t understand how they can be this bad at their job consistently. It is actually unbelievable. I’ve taken my truck in 3 times over the last year for transmission issues. My truck was having issues shifting and the check engine light would come on. Sometime | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Yarnell McGee
    Did you know that if you needed a diagnostic test/s performed on your vehicle, you have to leave it for a period of 5 - 7 days before it can be checked? In addition, it could take up to a week or more for parts to come in and your vehicle repaired before you get it back? I didn't know that this process had changed to this extent. I r | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Lopez
    Took my car for an oil change and tire rotation. Lorenzo the service was amazing he truly went above and beyond. He truly cares about his customers! | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Muhammad Jawwad
    Excellent customer service | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Cliff Sedtal
    What an absolute waste of time!!! Deal in place get to dealership wait an hour. Then they tell me vehicle is an hour and a half out!!! Never again autonation #stealership!! Don't do it. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo
    | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Gomez
    Christian treated me really nice, he was patient and helped me find the best outcome for my truck. It didn't take too long and now everything is fixed. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Yudit Vilarino
    Los mejores de Houstom es un lugar increíble ya tengo 2 autos de ese lugar, muy buenos y el departamento Finanzas también especial | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ CJ Harris
    Brenden was GREAT! He took great care of me on my visit. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Stefon Rhodes
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ kevin hosey
    They do a good job keep in contact with you.. And always be Patient. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Pyland
    Our experience was flawless from start to finish. Reached out online, Arrived at the dealership and met our sales associate Carlos. Determined the vehicle I looked at online was not the vehicle. Carlos found one 40 miles away. Negotiated a price and closed the deal. Came back next morning and vehicle was there. Verified it was what w | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Muhammad
    Omg let me start off by saying it was one of my worst experiences I have ever had in my life when it came to dealing with getting my car fixed.It was just so much to were I could really write a whole book and lets just say they had my car for a month plus and there communication was terrible to were I had to keep calling and emaili | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ ASAP A
    Great service, Christian T was great. This is my new dealership moving forward. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Marcos Gonzalez
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Karen Staron
    Dealer performed work promptly and as requested. Be sure and watch the overall inspection report video they send you. They found a valid urgent safety concern (brakes). There was not a phone call to discuss it and it was listed at the bottom of 12 general “recommended maintenance” items (underneath wiper blades and air filter). K | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Koleeda Johnson
    Everyone was very helpful and welcoming. Especially Joe E. I would recommend anyone to go to him you won’t be disappointed | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Toshiaki Semba
    Excellent service! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Carl Castell
    Communication was key. Which Anthony possesses, it gave us great confidence. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Jim Brown
    Had a great experience! Highly recommended. Everyone did a great job helping us get our car. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Salvador Santoy
    | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Guevara
    Service was awesome kept me informed and a short amount of time | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Nestor Martinez
    Great assistance from the entire team of the AutoNation Chrysler Dodge jeep RAM katy team They always kept me informed about the status of my car service very thankful with them | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Stevenika Lafrance
    It was a great experience, 10/10 very satisfied. Ask for Edgar, he’s made the experience smooth and easy. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Cary Shanks
    Quick and accommodating. Thank you for excellent handling of my needs | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Justin Wooten
    Thank you for always having a great service experience. Anthony is awesome! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Janice Woods
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Virgil Harris
    Yes it was my first time there and from the gate when I pulled in I was greeted by a young man name Anthony who was very helpful and informative letting me know about a recall on my car that I didn't know about so over all the service was great and I will be bringing my car back for future service | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Hagler
    I dropped my pickup truck off for repairs to my starter on Thursday February 27, 2025, and it’s still not ready. It took 5 days just to have a diagnostic done, and for them to tell what I had already told them what was the problem. It should not take 2 weeks to fix one problem. My service advisor ignores me often, and has very little | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Calzada
    Worst Car Buying Experience – Never Shop at AutoNation! If I could give zero stars, I would. AutoNation is hands down the worst dealership I’ve ever dealt with. The sales team is pushy and dishonest, promising one thing and delivering something completely different. They tack on hidden fees, waste your time with endless paperwork, a | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Linda Pritchard
    Great customer service by all, pleasant experience. | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Jose Gerardo Hernandez Montiel
    I recommend to anyone that is looking for a Jeep to visit Autonation first. I got the vehicle that I always wanted to buy right there. I'm happy ?? | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Wendell Brooks
    My service appointment person was very helpful. Although apparently anything beyond a simple oil change requires another appointment and a multi day wait. All I wanted was my alternator checked. After being told they could not check my alternator on the same day my oil was done, I took my Jeep to Caliber and they checked the alternat | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Joe Garcia
    We really appreciate Salesman Omar Tamez. He took the time to show my son vehicles and explaining everything to him he was very helpful. Even though it took a little longer than what we expected and We were still there when the dealership closed. He made sure we were taking care of really appreciate that. So if your looking for a veh | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Ivy Nguyen
    | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Darius Young
    The surface team was excellent! Their professionalism as well as timeliness with handling my vehicle was spot on! More than happy and will be back | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Roberto Milanez
    Everybody was so professional, helpful and patient. Santiago in Sales, Gerardo and Tania at Finance were awesome, definitely will be doing the 5 hour drive for my next future purchase. Thank you Santiago for answering every text and phone call. Keep up the great work!!! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Stacey LaViola
    These guys were great. Got my oil changed, tires rotated, and car wash all while I waited. The small desk that they had made it possible for me to get some work done. I really appreciated them getting me in and quickly getting my car back on the road. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Zhengzheng
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Christine T
    Devante did a great job from start to finish | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Scott Pope
    | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Tristan W
    Too much bait and swith online, where is the thrill to sell me the car. It just seems lazy give it a little challenge | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ MrMikevince
    Great customer service. Never felt pressured to buy any vehicle. Our vehicle sales representative Omar was very understanding and helpful throughout the whole experience. I will surely do my car shopping at this location the next time I'm in the market for a vehicle. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Alain Del Sol
    I had the best attention with your staff, with Mr John especially. I would definitely go back!!! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris Grollitsch
    Cameron Wright did a great job of putting us in a new Jeep at a great price! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Lisa G
    On February 24,2025 I took my jeep in for service. First let me say Christian Tapias is the best service advisor they have at the Katy location. To tell you the truth I don’t want to deal with anyone else. Cause I have and they don’t get up their chair like Christian does. He will go look for me before doing anything to my jeep. I fe | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Ramos
    Diego was a big help! Thanks for the great customer service as always! 10/10 | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Tony Heacock
    I arrived at my appointment time an d was met promptly by the service team. Everything was explained and a time frame for the service. Very professional and the timeframe was met. I was asked if I had any questions on the service or any other issues on my vehicle. Good smooth experience and I will continue my buisness with them. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam Wootton
    Excellent service. On time, good advice and good input from my service advisor John. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Dean Nguyen
    Great team and very helpful | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Joy Allsop
    Update: I always know I'm in good hands with Derrick. I can't express enough how reliable and professional he is. I could have taken my Chrysler Pacifica to a closer shop for any repairs or maintenance, but I chose to stick with Auto Nation Chrysler, I always feel confident when I have Derrick handling my vehicle. I can't emphasize | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Avila Construction
    My visit was excellent | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Jim Craven
    Great service department | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Lilia Gomez
    I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Devante at the dealership. He went above and beyond to ensure a smooth and seamless experience! Devante's helpful and accommodating nature made all the difference and I am grateful for the time he took to address my needs. His pro | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Gonzales
    Please don’t buy a car or at least a used car from here sold my girlfriend a Nissan maxima and we’ve had to spend thousands on repairs awful people who sell you broken cars HAD TO FIX AXLES CONTROL ARMS, STRUTS AND AC DOES NOT WORK AT ALL AWFUL PEOPLE HERE They think it’s funny to ruin people’s lives selling them bad cars THESE ARENT | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Farshid Teymouri
    First of all Arden the sells man was real good sells person. But finance department sunny not .i bought a car from them and requested for 5 years financing and trust them I signed the paperwork .before my first payment I saw the financing term is for 6 years.they even didn't gave me my paperwork at purchase day (wHy).now after 2 mont | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Ed Lake
    Absolutely unimaginable terrible interaction with employees and "management". The GoogleMap App showed the availability of a ChargePoint Station. On arrival, I was preparing to pay and charge when I was told that this was a PRIVATE STATION for the use of AutoNation Cars only. The signage said differently. My App seemed to work fine, | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ 0154jay
    Not up front with cars and trucks. The pictures do not match. They will show and tell you anything to get you through the door. Stay strong in this inflation don't let these dealer take from you and your families. Don't be afraid to walk away there options keep shopping! | Read Full Review
    2/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Freda Cavanaugh
    The service manager Christian was very nice and polite and helped me a lot | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Beatrice Garza
    Good customer service!!! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ LeDarion Carter
    Service was quick and met my needs | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Teran
    Excellent | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Gomez
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Richard Real
    California visit family members in Texas needed a oil change was easy fast people were very friendly and answered all my questions that I asked I write you guys a 10 star thank you for your service | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Shaip Bytyqi
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Robert Gunter
    Great overall experience, sales person was excellent, Lameika Childs! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Larry Russell
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Edecio A Guerere R
    Excelente atención los recomiendo. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Victor
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Camilo Alvarez
    Excellent service provided by Christian, he was very attentive, helpful and my service was done in timely manner. I would recommend him to family and friends ??% | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Donald Dunklin
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Z Burns
    Great over all experience. My service writer Anthony Elder has been great since taking over as my primary writer. He shoots it straight, keeps it simple, and follows up. He is accountable and keeps you posted with timely updates as things move along. The Service Manager Jimmy Gonzalez has ALWAYS been there to support any time I am s | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Carl Castell
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ james martinez
    Outstanding service! Quick and efficient! Christian took care of me! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Rivero
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ LAURA ORLACCHIO
    Amigable y buen servicio | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Doug Inferrera
    Great and fast service, great employees. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Celeste Cole
    Great communication! | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Ahlam Ali
    Terrible experience we purchased a vehicle from them the salesman was very friendly and helpful in order to close the deal . After we paid in full they offered the extended warranty and they tried to convince us it’s needed for the vehicle and we did purchased it . And it’s a terrible warranty only covers electrical parts . After 3 d | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Casey Johnson
    | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ John Currier
    My salesperson, Edgar Hernandez was fantastic! He delivered on every front of our deal. He did exactly as promised! Thankyou for being honest and upfront! | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Billy Goat
    | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ rudy green
    | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ joey monteleone
    | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Giorgio Alitta
    Fantastic experience, very nice people, very friendly. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Agape Heritage Home
    Service Mgr was very nice, she went over& above to make sure I was taken care of... I salute her ?? ?? | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Paola
    This is my second time dropping my ram off. Christian is my go to. Very helpful and always keeps me updated. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Marilyn Coto
    They sale cr with mechanical problem be carefully | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Argenis Perche
    They like to lie to the and stealing the money with lie sales car with mechanical problem | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Yohana Hernandez
    This is fake people all the good reviews I am pretty sure is employee making but they are theft sales car with mechanic problem | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Corona
    Very professional and going above and beyond very great experience | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Kimila Erickson
    John was polite, efficient, and knowledgeable! I will return! | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Brian Carey
    I had just moved to Houston and brought my car to AutoNation-Katy for an oil change and checkup. My representative Anthony Elder and team discovered a nail lodged in the inside of my front tire. We replaced the tire and was very happy it didn't cause an accident. Good work Anthony and very appreciated, Brian. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ abelardo perez
    | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ matthew nuss
    Great job and communication throughout! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Logan Ramos
    Be on the game this dealership they like to theft the money they lie when you see they sale to you a car in problem mechanical motor they need to be inspected by the TxDMV because they don’t sales good car condition and I see a lot good reviews of fake people I am pretty sure the same employee make it like that way they wanna look be | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Yoandra Perez
    Please to everyone if you want to buy a car on this location think twice to do, they lie and when you sign and give the money, they sale a car with mechanical problem and when you make the claim they will make you pay even if they tell you, you have the warranty of the dealership that’s a lie I buy a car only used 4 days and problem | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Potrancilla
    Hey please to the owner listen give the money to my sister in law we will fight to she got, only 4 days she used the car and have problem mechanical and you want she pay for the problem when you say she have warranty of the dealership | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ chrissy wilson
    I love bringing my car here to get oil changed. I’ve been bringing car here since I bought it new last year. They do a good job and let me know every step of the way. Everyone is very friendly too. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Lena Tubbs
    Everyone is so pleasant eager ?? too help I will keep coming back | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Longoria
    I purchased a 2015 Toyota Corolla from AutoNation Chrysler Dodge Jeep RAM Katy on November 30, 2024, and I am extremely disappointed with how they have handled a major issue that became apparent shortly after my purchase. The car came with a 4-month/4,000-mile warranty, and while I am still within the time frame, I am just 500 miles | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Zobrist
    If I could pick six stars I would! The experience at AutoNation was nothing short of amazing! When you walk in, ASK FOR ERIC! From the moment I expressed interest in a vehicle , he was friendly, attentive, and extremely knowledgeable. He took time to listen to my requests & made the car-buying process smooth and stress-free. Another | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Ismael Alberto Ramos
    Be careful with this concessionary they may be doing fraud and selling car with mechanical problems | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Schultea
    Fast, efficient, and friendly! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Michael Spinler
    I received excellent service for my Jeep Wrangler. Derrick, my service advisor, has been extremely helpful. The vehicle was serviced promptly, including an overdue clutch recall. My Jeep's work has consistently been completed the same day or the next. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Makala Bradshaw
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Terry Reed
    Great Place! Great Service! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Juanita Gonzalez
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Laura Baucum
    Very good experience- expectations set accurately and I was able to work remotely while waiting for the repairs to be completed | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Marcelo Paiva
    John was a very thoughtful agent. He identified I had problem with my tire and worked hard to have them replaced without incidents. He was very accommodating when I couldn't bring the car right away but also was directly in touch with me to make sure I would not forget do have the service done. I think he was very professional and re | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Arsalan Razakazi
    I had an excellent experience with Anthony today! He efficiently managed my vehicle’s checkup and maintenance, ensuring a timely completion. Anthony took the time to explain my vehicle’s condition and the available service options, demonstrating his expertise and courtesy. Thank you ?? | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Winn
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Lino Alves
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Murray
    Fantastic customer service with great and timely communication. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Joel Sherrill
    | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Jason Kim
    I went for an oil change. I was very happy how fast the service was. They gave me recommendations and written price for each item. Very friendly, fast service. I would recommend AutoNation for new car purchase and service. Now this is the only place I go for my car needs. Thank you. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Don Tanner
    They were helpful and kind. Took care of all my issues quickly and promptly. Thank you | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Broussard
    Odarius was the best I could ask for especially he got me exactly what I wanted an Tania in finance was so helpful an worked to get me a good deal I appreciate them | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ abo jawad Shuaibi
    | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Luciano Molina
    Excellent service | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Dewayne Willoughby
    Best dealership | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Gregg Bartolo
    Professional service from both Finance & Sales Depts. My son is enjoying his red 2021 Kia K5.?? | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Kranthi Sarika
    I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the car for servicing and they said it’s fixed after two days. Soon as I picked the car and by the time I am 5 miles away it started coming agai | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Raul Arbizu
    | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Shahzad Siddiqui
    As a proud Jeep owner since 1995, I have extensive experience with the brand. I recently moved to Houston, Texas, from Georgia, and wanted to share my positive first experience at your dealership. ?At AutoNation CDJR Katy,? the service team was exceptional. They were understanding and helpful, completing my oil service and tire rota | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Toni C
    Excellent service. Always willing to go the extra mile for their customers. Thank you Christian Tapias! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Joy Allsop
    Update- Derrick is still the best! He quickly gets me in when I need service on my car and keeps me updated throughout the process. He’s honest and lets me know what I can expect as quickly as he can. I could have chosen a closer location when I took my Chrysler Pacifica in for a lube. However, I opted for Auto Nation Chrysler, Je | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Haley Shurley
    I cannot express how amazing my experience was at this dealership! I worked directly with Joe and he made the buying process so easy and made me feel comfortable about my trade in and buying process!! Would highly recommend and will be back for future purchases! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Sonny Duque
    Nice experience! Got process all the documentation and Got out driving my new truck in 2 hours | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Laube
    Replaced my exhaust headers and starter under my extended warranty in less than 4 days. I'm happy with the work done and timeframe. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Kranthi Sarika
    I wish there is a possibility to give negative stars. I bought a new Ram 1500 Lonestar in Nov 2024. From 2nd week onwards I have a pop up on my console that says Uconnect needs service. Took the car for servicing and they said it’s fixed after two days. Soon as I picked the car and by the time I am 5 miles away it started coming agai | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Luca Ferri
    I had very good experience purchasing my Jeep Grand Cherokee. Carlos was great, he helped me to find the trim I like, he was very friendly and professional. Gerardo helped me with the financial, he was very professional. Overall very good experience. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Banks
    Working with Alejandro to repair my vehicle was a pleasure. I highly recommend AN CDJR Katy for all service needs. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Chris
    Excellent service as always!!! | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Ranna80
    Great new car buying experience ! Eric Aguilar made it a smooth and fast transaction. Would recommend to anyone interested in buying a vehicle. | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Esther Fuentes
    | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Sleepy Kicks
    Bought a truck Saturday. Got home and noticed we are missing a floor mat. I’ve called multiple times about this issue and I’m getting the run around. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Vince Corbin
    I have always received great service from AutoNation. Very happy with everything they have done for me so far. Thank you. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Irene Galvan
    Anthony did a very good job. I liked it when I could see a video of the inspection of the jeep ?? it shows me what my jeep needs. I really like that. I really appreciate everything you did. Thank you ?? | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Wales (Jeffreys Collision Center)
    | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Stevenson
    I was so happy that you were open for business on Saturdays because I work during the week. Christian was very polite and professional and he took care of all the things that I had concerns about. | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Rob Rodriguez
    Awesome new car buying experience! From start to finish Eric Aguilar made it a smooth and fast transaction. Would definitely recommend to anyone looking to buy a new vehicle. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Javier Vallecillo
    Excelente atención de Lorenzo | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Jose Gonzalez
    Perfect team. In and out with service done ?? | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Bizier
    Korey is an outstanding service advisor!! Highly recommend! | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Wilber Pupo
    Diego - Todo fue un exelente trabajo . Y muy buen trato a el cliente . | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ danny baker
    Great work | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Andreina Ramirez
    | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Michele Brooks
    Brandon made my car-buying experience absolutely seamless! The process was quick and hassle-free—I wasn’t stuck at the dealership for days doing paperwork. In fact, most of it was completed from the comfort of my home! What could have been a stressful experience turned out to be smooth, efficient, and even enjoyable. Brandon’s expert | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    This dealership has always taken great care of my vehicle | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Moore
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Morgan schwab
    Amazing service and got us in and out quick! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Cova
    Gracias mil gracias la persona que me atendió muy bien educado hablado gentilmente y pudo ayudarme en todo lo que necesitaba saber creo su nombre fue diego Nava | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Shelise Dove
    I worked with Derrick, cool down to earth guy. He was very helpful! my car needed a major repair through warranty he listened and took care of the entire process keeping me updated along the way. Great work ethic and knows his job! | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Leila Bardaji
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Keith Miller
    Great service - friendly and knowledgeable staff who kept me up to date all the way | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Greg Baker
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Dodge
    | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ jose gordillo
    Customer service improved a lot and make everything easy and very helpful | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Rosario
    | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Maria Aguirre
    Excellent Service from Lorenzo. Took care of my Service on Saturday 01/25/2025. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Castillo
    A phenomenal group of professionals that treat their customers with care and understanding! Absolutely loved my experience there! | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ S Rivera
    Since I’ve been to Texas I’ve always gone to this dealership. They always treat me well and have great customer service. However, the last few times I’ve been there Christian Tapias has gone above and beyond great customer service. He has been kind, informative, and knowledgeable of my car, of my care package and has been most of all | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Eduardo
    The advisor Firas received my car and provided an excellent service | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Tony Huynh
    Great service, thanks Akex | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Lamont Allen
    Will be a repeat customer | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Steve Baker
    Great experience. Joe Espinoza was fantastic to work with. Highly recommend. | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Max Breisse
    Great and prompt service ! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Erika Solis
    I never received the updates that I was told I was going to receive. I would call for my service advisor and he always happened to be at lunch. Once he returned I didn't even get the courtesy of a phone call back but a text message. The vehicle took two weeks to be diagnosed followed by the constant lack of updates. Upon picking up t | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Sujeewa Palayangoda
    Excellent service. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Emma Edgemon
    | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Jose Quintanilla
    Very friendly and helpful staff. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Nika Love
    Great service from Derrick. Very professional and informative! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Mrs. Anne Howell
    It's hard to get someone to answer the phone after 5 p.m. in the service department. I usually work late and can't call before 5 which makes communication difficult. Otherwise there were a few issues but they made it right. Over all happy with the work but it wasn't stress free and it took a little patience. Just be patient, voice yo | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ daimarely vazquez
    I recently had the pleasure of working with Jader Chahin in sales and Gerardo in finance at AutoNation, and I couldn’t be more satisfied with my experience. From the moment I walked in, Jader was friendly, knowledgeable, and attentive, helping me find the perfect vehicle for my needs. He made the entire process smooth and enjoyable, | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Sheila Fumerola
    Eric was really great to work with | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Katie McClain
    Excellent, fast, and fair service! We will be back for a no-hassle car buying experience in the future. Thank you! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Alaniz
    | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Rodrigo Morales
    The rep John was very professional, and knowledgeable. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Precious Hannah
    Best service ever. I made my appointment for 10 am and was there by 9:45, they saw me as soon as I got there. Good customer service and service | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ John Langston
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Telina Ditzig
    Alex was wonderful!! Kept me updated at all times!! | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ James West
    Arden with AutoNation Katy was an absolute pleasure to work with. He went over and beyond expectations to help me get set with my new Wrangler. Great customer service and support from start to finish! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Diana Rodriguez
    If I could rate my experience higher, I would. Devante went above and beyond and always kept me informed about everything that was going on. The service was excellent. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Tony Ruano
    Service John very professional and helpful | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Heath Young
    | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Villarreal
    Sallie and team showed excellent customer service. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Ali Raza
    Edgar is the best salesman to deal with, I’ve purchased multiple cars from him | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ JessicaRuby Cantu
    Tania and Victor were Very professional and quick at problem solving to make our deal go through, and now I got to drive out the lot with my dream car | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Margaret Rogers
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Shazia Avila
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Cox
    Majority of the 5-star reviews are from salesman offering a discount if they review before they leave. Anyone that has tried to reach their "friendly staff" after they sign the receipt knows very well that they outsource their service department to a call center in which all of the representatives say they will take your name and num | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Telina Ditzig
    | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Helton
    Great service as always! Devante was very helpful and knowledgeable, thank you sir!! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Ali Raza
    I’ve bought 6 all 2021 or 2022 model cars at this dealership and the service once you’ve bought the car is absolutely the worst, they promise to call you back and never do. I’ve bought 8 more cars since the last car I purchased here but elsewhere because of this poor service. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Ramirez
    | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Paul Dawson
    Very disappointing experience for Jeep Service. My experience today confirmed again this location continues to operate on volume vs quality of service. In Short: The "automation" of making a service appt is sophisticated...and incredibly impersonal and lacking in communication. Wanted to keep vehicle over a week before tech laying a | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ yariana vega
    5-Star Review for Eric Aguilar - Exceptional Salesman I had the pleasure of working with Eric Aguilar, and I can confidently say he’s an outstanding salesperson. Eric truly stands out for his understanding and flexibility when it comes to working with customers' schedules. He goes above and beyond to ensure that his clients feel com | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Yamil Lorenzo
    Korey has been helpful every single time I have taken my vehicle there! | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ mohammed Ahmed
    Very committed | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Rick
    We had an excellent experience with Cameron. Knowledgeable, courteous, and listened to our needs. This is the second vehicle we’ve purchased at AutoNation CDJR and when in the market again we’ll be back. | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ kevin lumas
    | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Jarvis Hall
    Brenden was very polite and very professional and answered all my questions | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Lombards Vo
    If you schedule for made appointment the service should be faster. | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Sergio Juarez
    | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Chris Larkin
    Brenden did a great job today. | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Martín Costas
    Firas was absolutely outstanding | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Walter Noguerra
    Excellent customer service of Anthony Elder ?? | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Avdyl Bull
    This is one of the worst dealership by far. You have a finance director Phyliss Davenport who is not helping people . And GM John Collin’s who is not willing to help is customers!!! Horrible GM I’ve ever dealt with! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Michael McCashland
    Korey was awesome, kept me updated through the entire process. Great service! | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Brost
    It was another great visit to the service center for an oil change, tire rotation and a wash. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Natalia Samuels (MissySam82)
    Diego M was amazing he came in on his off day to make sure I received my 2024 Jeep. He was patient made sure I had everything I needed and never once did I feel pressured to do anything I did not want to do. I recommend you ask for him for all your car buying needs. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Norovyatkin
    Excellent Experience with Autonation! I had a fantastic experience with Autonation after a disappointing encounter with the service department at the dealership where I purchased your pickup truck. The issues at the dealership, located at 12111 Katy Fwy, Houston, TX 77079, were: Rude service department staff Poor communication Incon | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Brigitta Diaz
    I had an appointment for 2pm for regular oil change maintenance service, but it took over 2 hours. Otherwise the service was fine, helpful and professional. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Jacqueline Ventura
    Great experience! I love my new jeep! Diego was super helpful and knowledgeable! | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Bill Earnest
    Derrick Foreman is my service advisor and was courteous, informative and efficient in getting my vehicle serviced in a timely manner. Highly recommend AutoNation and Derrick for Ram truck service. | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Chad Mills
    Great experience the whole way , thanks again!! First time in a long time. My advisor kept in touch from the beginning and i got my vehicle back much faster than expected. | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Jackiev7
    Love my new jeep! Diego was super helpful and kind. The finance team was great! | Read Full Review
    1/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Karen Vazquez
    very nice and helpful people. and also quick. | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ James
    Stay away! This dealership will sell you AutoNation warranty on the vehicle but does not stand behind their warranty. Bought a Wagoneer here and brought it in for service only to be told they don’t honor the Wagoneer loaner and repairs will take up to a month before a solution. This is our first jeep product and sadly will be our las | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ ???
    very nice,highly effecient and professional service | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Oliver Reck
    | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Goss
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Irvin Nolan
    The service manager and I built a great Professional relationship That allowed her to be able to give me the best Service possible | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Elias Walter Bonilla
    Good service. The only thing is that I made an appointment for my service and waited for 2 hours for the oil change. When I have gone without an appointment I wait the same amount of time. I thought that by having an appointment the service would be faster. For the rest, 5 stars. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Chase Fisher
    Arden was polite and kind but their “One Price” policy is honestly stupid. No room for negotiating and instead you just have to hope they adjust pricing based on constant market changes and if not you will over pay. Even when told it’s a cash sale they don’t want to budge in price. Will go to other dealers that are willing to work a | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Pam Edwards
    Worst dealership I have ever dealt with. They sold my daughter a car in September 2024and they have had the car in their shop more than she has driven it. 2 days after buying it was taken to shape and they had it over a month before repairing. Then the week after Thanksgiving 2024 it stalled on her on a major highway. We had to have | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ avdyl bulliqi
    This is the worst customer service, the finance director Phyllis Davenport is not willing to help. The GM John Collins made me wait over an hour and didn’t want to help. And I asked for an his card with his name would not provide and just walked away. Just because were 22 miles over the 250 mark for 5 days.. we were not even going t | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Katelyn
    Idk if there are even words to describe this place. Honestly, my heart goes out to the salesmen there who probably lose a lot of deals due to the finance department. Buying my first car as a 27 year old, dad is in the hospital and the finance guy at every single turn tried to take advantage of that. Any quote they had given my dad wa | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Remilekun
    I definitely loved the product, price & ambience. Exceptional customer service by Eric, he went above & beyond. The teams professionalism is highly commendable, they went extra mile every time. I am looking forward to doing this again with you. Thank you to Eric, Tania & Phyllis. ???? | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Mike Crittenden
    Same day warranty fix. Thanks | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ ???
    Highly efficient and very nice service | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Keith Hubbard
    Very honest & fair negotiation. I am very pleased with the business transaction! Cameron the Sales associate was a pleasure to work with. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Petrios Pytos
    Excellent support and timely service done by the team! They pays attention to small details, very happy and satisfied with the overall service performed. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ james dovzak
    Everything good with the service guy. It was your tech telling me I needed news new wipers after on Saturday having new ones out on and wanting to charge me 100.00 to do it | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Pope
    John took care of me. Good service and communication on my first service with AutoNation. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Taquane X
    | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Ventura
    Great experience! I love my new vehicle! | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Jase Donner
    Great service love the car. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Candice freitas
    The sale associate are very friendly and warming they are very helpful and the place is clean they work hard getting you in and out in timely manner | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Anna Huynh Fernandez
    Seen a listing Saturday. Called and asked if it was available and on the lot. Salesman named Adam said yes. We get there at 3 pm and was not greeted by anyone. Waited a while in the seats for Adam to tell us that someone in service had the keys and that service was closed already. I got an email from the manager. Probably automatical | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Armando Soto III
    After calling countless amount of times and being denied that my car was fully fixed and being serviced for a little over 2 months my car is still not fully fixed and up to date on how it’s supposed to be. I’ve called numerous amounts of times to speak to a manager and general manager and have not received any calls back concerning m | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Faith Young
    The only reason I am giving a 5 star review is because of Christian my Service Advisor. He has been amazing and has gone above and beyond to make sure everything is done and done right, and I always get my car back in tip-top condition. | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ April Stigall
    Absolutely the MOST enjoyable car purchasing experience EVER! Arden was AMAZING! He genuinely cared about our needs & took the time to listen & get to know us as individuals! Extremely friendly & passionate about serving others! We HIGHLY recommend this car dealership! ?????????????? | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Jo Noel
    Anthony was great to work with. He explained the process and provided excellent service. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Ron Henry
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Enrique morales
    Once again. Derek as a service advisor and the crew there at auto nation excel with the service. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ James Nicholson
    Excellent service | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Tina Galindo
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Lisbet M
    Thank you OD for your great service and understanding what I want. Super easy and fast deal. Great dealership thank you! | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ William Brister
    | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Nexhi S.
    | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ bao nguyen
    bad experience when i came to see the jeep and i felt very disappointed about the quality of service when the staff there did not pay attention to me and did not even take me to the ca? | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ kenobigdog
    Great service Derrick was awesome always on point really appreciate you ???????????? | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ marlon doyle
    Good customer service! Firas (my service agent) kept me updated on findings and repairs. Mr. Firas is a top notch advisor! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Munoz
    My service advisor Firas is amazing. Customer service is becoming harder and harder to find but Firas has proven to me that it is not completely gone. He was always on top of my repair and kept me updated with both the issues and estimates on how much time it would take. This was a night and day difference from My experience at River | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Ramoz
    Excellent service with Arden | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian Chavez
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Tony Meier
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Gug Lee
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Angela Green
    Christian was my service advisor and he went above satisfactory! I wasn’t aware of my oil changes being an expired, he got everything done I requested and gave a discount everyone can appreciate at these times! I would definitely request Christian for my next service! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary West
    Excellent service, Korey set the expectation of how long before service could be performed and I was ok with it. Diagnostic of my issue was on point and estimate of repairs was a little higher then the actual repair, pleasant surprise. Van runs like a new one. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Hector Cardenas
    Is one of the few dealership with amazing services, everyone is super professional and attentive, congratulations to the management and the team. GREAT SERVICES. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Alicia Cueva
    Process was easy, effective and quick | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Nemanic
    All service performed as promised.treated well. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Shara Patricia Ciravolo Fesser
    A superb attention to detail to ensure client satisfaction, super professional ! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Magan Lopez
    Diego was great. Customer service was on point and a place I would highly recommend. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Edecio Paredes
    For service adviser Christian is your guy. Always friendly, respectful and very knowledgeable of what you need. My car is always take care of on time and on schedule. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Elmer Zelaya
    Great customer service, profesional and respectful. All repairs were made as promised in a reasonable time. I’m grateful for the attention given to my concerns. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ VINICIUS CAMPOS
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Barry Alster
    Christian was great! Good communication. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Betancourt
    Went in for a trade in and came out with an amazing Ram. Thanks to their sales man Adam memeti. Would definitely recommend this to anyone. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Temitayo Abudu
    Good customer service. | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ The life of Doughboii Dee
    | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Marie Harlin Harlin
    I had the best car buying experience here. After going to several dealerships around Houston they are by far the best they do not waste your time they are straight to the point on what you can get approved for and only show you vehicles based on your approval I would never buy a car from anywhere else but them. Also I got the extende | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark Evans
    2nd truck I have bought from Arden Abazi, he has treated me very well, knows his product knowledge. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Devon Dowell
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Nemanic
    All service performed as promised | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Tonia Greenaway
    Every visit to Automation Katy is a pleasant one (excluding having to get my car worked on). Their customer service is wonderful and their staff is knowledgeable. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Harvey Owens
    Very friendly people | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Catarino Gomez
    Great experience as always. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Sandy Kramer
    Great customer service. Anthony was very courteous and professional. Thanks Anthony! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Trel M
    Update: although they claimed below they would have management reach out, I’ve still not had one call about the subpar service. What I do have is a vehicle I have to take back to them because the door was replaced improperly. Like I said below. Do not take your vehicle here for repair. Other services are good…just not the collision c | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Dill
    | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Mrs. T. M-J
    Great service and my oil change was done in a timely manner. I have been selecting Corey as service associate because he’s always professional and I get messages through my visit on what’s being done and recommended. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Michael Parker
    I have to check my vehicle. My last service, my oil filter was not tighten properly. Causing oil leaks in my driveway and having to crawlunder vehicle and hand tighten. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ manish varshney
    I recently had an exceptional service experience with AutoNation for my pre-owned Hyundai Santa Fe Sport. From the moment I arrived, the staff was welcoming and attentive. They provided clear explanations about the service process and ensured all my concerns were addressed. The technicians were highly skilled, completing the work eff | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Vicente Correa
    | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Mostafa Zangana
    It was great service back before 2021. After thats they become worst i used to do service with them for my both 2 car i have but they don't fixed nothing even if you have brand new cars and still you have the warranty but they can't fixed anything | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Des L
    Very nice waiting area; clean, spacious. Complementary coffee and tea bar. Tv for entertainment while you wait. My technician Luis Estrada was very knowledgeable and kind! He updated me mid service and let me know the status of my vehicle. He also informed me of other services I did not know about pertaining my vehicle which was very | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Lou M.
    I brought my Jeep Grand Cherokee for servicing and I had a pleasant and delightful experience. The Dealership is close to home too. My Service Agent was Derrick and he was outstanding throughout the process. If you are in the W. Houston area and need service, you cannot go wrong. I highly recommend Autonation Jeep Dodge ram they’ | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Mosbacher
    | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ lorena adams
    Farias is a great communicator and answers all my questions promptly! He definitely takes care of his customers with a smile!?? | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Shonnie Murrell
    My experience here is always great ! Amazing customer service , in and out ! S/o to Christian ! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Yaimet Leon
    El señor Luis es muy atento,nos brindó toda su ayuda y profesionalidad,estamos muy agradecidos con su atención | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ ?????? ?????? ? TATA
    | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Arash Zakeri
    | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Nick Cosmano
    Derrick is the best in the business. Best customer service experience in years. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Yazminarmijo
    Had a great experience at AutoNation Chrysler Doge Jeep Ram! Everyone’s was wonderful help and very knowledgeable! | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dennis Love
    This was the ABSOLUTE WORST !!!!!!! customer service I've ever encountered in my 60 years of life. I wouldn't allow this facility to put air in my tires let alone ever working on my vehicle again. There was no communication, no follow up once I reached out to them and left emails, texts and voice messages. I was constantly lied to | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Joy Allsop
    Update- Derrick is still the best! He is quick to get me in when I need servicing, and keeps me updated throughout the whole process. He’s honest and lets me know as quickly as he can what I can expect. When I took my Chrysler Pacifica in for a lube, I could have chosen a closer location. However, I opted for Auto Nation Chrysler, | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ chris rob
    Thank you so much Christian you were very helpful you answered all my questions and helped me get my truck back on the road quickly I really appreciate you !!! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Iovana Gonzalez
    Purchased a preowned 2019 Jeep which no one not even including my salesman mentioned that this vehicle had many issues, to include wheel shaking uncontrollably almost causing a accident, brakes not fully functioning properly and a broken radio screen that took about a month to fix. After repeatedly getting calls that my jeep was fina | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Trel M
    Do not take your vehicle here for a repair. They've had my vehicle for 50 days. I still have not received idea when its going to be repaired. I've called. No response. I've left voicemails. No response. Went up there and was told maybe in another day or two. Never had to deal with service like this before. If you expect customer serv | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Torres
    | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Zahra Aloboudi
    This place will rip you off!! Got an oil change and car has been leaking badly ever since they want to change $1200 to fix saying they have nothing to do with it. When I got my oil changed they did a car inspection and said I needed two new tires and this time it was all green and I never gotten the two new tires. This place will wo | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ nancy mcnally
    Our 5??s are for our salesman Darius. He did everything in his power to help us, all the way down to helping us confirm our correct payoff on our trade in. He was courteous, professional and very personable. If we ever go back to this dealership it will be to work with him. Thank you Darius for knowing how to back your customer. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Steve Cambric
    great | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Yadollah Hooshmand
    | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Jodi Taylor
    John provided the best service I have ever experienced in any garage or dealership I have ever been to in my life. His service was impeccable, keeping me informed and making me feel like he truly had my best interests at heart. The car was repaired quickly and he was patient and understanding about when I could pick the vehicle up. | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Diana DeAtley
    | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Josh Sullivan
    Korey in the service department was extremely helpful! He went above and beyond to make sure my vehicle was taken care of. | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Mahmoud Elkadi
    Serviced my vehicle with Firas. He is the one to count on. From the moment I walked in and he was taking care of things. I drove away with my vehicle with all my concerns taken care of. Ask for Firas he is your guy. | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Erika Jennings
    Christian went above and beyond to help me with my Jeep’s first oil change. He was friendly and listened to my concerns. He was able to help me and met my expectations. Thank you Christian. I look forward to doing business with you again. | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Ashmore
    Had an engine problem on my Cherokee that required a replacement engine. Korey had the unenviable task to navigate finding an engine while concurrently working with the warranty service to make sure their requirements were met. Despite the challenges Korey made sure that we were taken care of. Really appreciate the outstanding dedica | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Rukky Inikori
    | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Lourdes San Cristobal
    Anthony is a great advisor. He keeps you informed throughout the process and is very nice and helpful! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Ratnakar Modekrutti
    Easy check in and low wait time | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jimi flores
    Mr. Foreman was great and handled the issues on my truck in a quick and proffesional manner | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Tim Thomas
    Alejandro was a pleasure to work with. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jason Hannen
    Great visit to Autonation CDJR. Luis was extremely helpful and explained all my service options. Could not ask for a better service advisor and experience. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ GARRY Robinson
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Duston McConnell
    Great experience with my truck purchase from Auto nation! | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Yazmin Armijo
    Cameron made the entire process very smooth for my husband and I. He was informative and super patient. Excellent customer service, definitely recommend him! | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Mohamed Khalifa
    LUIS is doing a great job with the service department, in a time & professional manner | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Rojas
    Cameron is an amazing salesperson at AutoNation and he ensured we had an excellent car buying experience. Gerardo in the Finance department was great to work with as well. We love our Jeep Grand Cherokee. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ George Hernandez
    Best place to buy a automobile Thank you Adam mementi | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Morales
    We bought a beautiful blue Nissan Versa from here. Our Sales person was Victor Gomez, he was nothing but helpful and patient. They also assisted in finding us the best loan and extended warranty for the car. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Art Trevino
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Steve Nichols
    Very positive. Joe was terrific. I will use him again. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Marcelino Juarez
    Amazing staff. Keep up the great work. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Powe
    it was good customer service and they got it done quick. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Captain Viggo Werth
    Luis was absolutely first class in all ways. Autonation was professional, efficient, careful & would regard then as the best Jeep facility - after an owner of 7 Wranglers in total through 3 countries. Wonderful ... keep it up !!! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ John NASHED
    Best service among all dealerships | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ KJ Ellis
    As always, service was excellent and staff was courteous and professional. This is the ONLY Jeep dealership I ever go to because of this constant fact...Luis Estrada should be commended for his above and beyond approach to customer satisfaction... | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ curvyblckqueen84 *
    My service advisor Diego took really good care of me. He was very professional, knowledgeable, and had great customer service. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ John Valenzuela
    | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Keith Boehler
    The service crew did a great job on my Jeep Wrangler repair work. Even though I had just tried to reverse polarity jump start it! Really appreciate the work Christian and his crew did for me. | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Sam Sagullo
    The sales guy Cameron was pleasant and would definitely recommend him. The finance guy though i didn’t care for. He was extremely pushy to the point that irritated me. | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ michellegilmore6260
    I originally talked with Santiago over the phone the day prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while working on a deal. I’m very happy with my Jeep and loved how smooth the process was. I got exactly what I was looking for and sta | Read Full Review
    11/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ HUMBERTO VERDEJO
    Easy check in, quick service and fast check out. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Blake
    Sevice that was performed on dash was good. My truck had a recall and that was not taken care of. Overall, sevice was adequate and could have been better if recall was ratified. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ B Howell
    Was so easy! Carlos was upfront about pricing and the price online and the price over the phone was the price when I got there! Every other dealership I talked too would never tell me about the $4000-7000 packages that they make you buy until you actually get to the dealership. This is the third vehicle in a row where autonation was | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Zelo
    The consistency of hardwork and dedication of the team was amazing! The performance through the process been consistently strong, and your positive attitude has a positive impact on the team dynamic. Very pleased with the service I received here at this location. High recommend coming you won’t be disappointed. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mary Snowden
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Gwen Gomez
    Thankful to Hussein for the prompt and fantastic service. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Anjel Godinez
    Friendly, courteous, and very friendly! I would definitely recommend! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Rantrell Johnson
    Firas was a great help even though I had a issue after the fix my car stopped again his communication and customer service was great the entire time he is amazing | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Michael Bryant
    I want to especially thank Anthony, the Service Adviser. He was great to work with. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Elmer Zelaya
    Profesional people and dedicated to give the best service. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Lee Weishiemer
    Every aspect of this visit was perfect. The friendly staff and quick service was great. Thank you!!! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Coles
    Excellent job!! They treat your vehicle like it's their own, very thoroughly communicated appointment times and reminders and very pleasant staff. I am visiting from Canada and they treated me as I was a regular local customer!!. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Bea Long
    Anthony was so fabulous. He kept me informed on the progress of my Gadiator. This is the first time that I had such a positive experience in 5 years. Again Anthony was super great! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Diosvany Aguilera
    Este lugar maravilloso para comprar un carro oh una troca | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Swiggity Swoner
    Cameron Wright went above and beyond with helping me find the perfect truck. 20/10 amazing guy! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Shannon
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Frank Binns
    Korey took excellent care of me and my Ram eco diesel 1500. Very quick with getting info and moving truck to service area. Explained all that was done and sent me on my way. Thanks Korey | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ frank bookman iv
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ C. Nguyen
    My service rep Derrick was excellent and courteous. The service was performed in a timely manner. Great job, thanks! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Mario Walker
    Great service and great staff! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Amy Zauner
    Diego was very nice even though the sticker shock of replacing my jeeps headlight threw me for a loop. Had Whataburger delivered and hung out till the work was done. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Petronis
    My experience was fine. I had no trouble getting in at my appointment time, the representative helping me was great, and I got done with the maintenance I needed. They even put air in my tires! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Yale
    Always a great experience for my services here, thanks to Anthony! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Vishal Chaturvedi
    Hussein is super customer centric and very helpful | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Mr. PhD
    This was my first service visit. My experience was better than I expected. Not much thinking needed on my part. I showed up and they took care of me. Very VIP like experience. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Aimran Hakim Mohd Saleh
    Christian was really helpful. Great experience!!! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Solis
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Edward Keppler
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Ryver MeShalle
    Awesome experience! Friendly Staff! Customer Service is Excellent! ! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ valerie rodriguez
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Sean Kelly
    Great quick service today. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Laymar Pena
    Great service experience! Comfortable wait area with WiFi, coffee & water. Only suggestion: improve waiting room ventilation/fragrance to match the pleasant office scent. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Quantus Ludick
    Excellent service | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Nel Enrique Bula Gonzalez
    Excellent service great attention | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Jason Miller
    A++++ for a speedy oil change | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Davis
    Update: against my better judgement I gave auto nation a second chance. I was really pleased with the thorough analysis and focus on my service. As such, updated review. Much aligned with previous experiences. Same service rep really redeemed for previous experience Original: Really bad experience. Must find better service near Katy | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike A
    Great service and excellent customer service. Kept in communication with me on the issues with my vehicle. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Rosario
    Santiago helped me get in my new Ram in a relatively short time. He was super responsive and helped process the sale smoothly. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Pat Peltier
    I drove up on no notice since I was able to start my truck finally, the truck started having trouble starting, it turned out to be electrical to some extent. The abs has been out for a long while, on back order, and it seems this started causing further trouble. The part was in stock and the troubles associated with the abs module we | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Nick Green
    My service team representative Derrick was very helpful, knowledgeable and professional. He kept me informed. I helped to rectify and solve the issue. He also showed me how different mechanism on my car work. He is total asset to your company | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Wilmarie Montes
    Fast and great service! The waiting area is good to keep working from your computer until the car is done. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Ryver MeShalle
    Good experience! Friendly Staff! Customer Service is Excellent! ! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Hilary Gleitz
    The check in process was easy. The service advisor was immediately available and my truck was taken in for service. Derrick is a very professional and concerned advisor. I recommend Auto Nation for all your Chrysler, Dodge, Jeep, and Ram needs. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Oluwaleye Arowolo
    Good job. But will really appreciate if the time spent can be reduce. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Henry Carrillo
    I went 2 times there. First time the advisor told me I had to make an appointment to drop off the car even though I had my appointment. He said the appointment I had was to meet the advisor. I felt disappointed. I have to change advisor, this time was completely different, mr Luis help me to get a loaner car so I leave the vehicle. H | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ tommy lindsey
    Serves department definitely stepped up their game in customer service no complaints here. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Amber Fleming
    Jamie is always helpful and amazing when we come in! Service is on point and establishment is always clean! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Heyward
    We had a good experience just wish they had more colors to choose from | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Bigboy28292000
    I picked up my 2024 ram3500 and I noticed that the truck was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck was brought over from another dealership. Long story short I expected my from the dealership when I purchased a 90k truck. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Glascock
    The sales guys Joe and Eric were great. They rolled with us when we changed our minds and helped us find the exact vehicle we were looking for. Tania did an excellent job of guiding us through the financing details and quickly finalizing the sale. All round great experience. We will be back when we are ready for our next vehicle. | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Frank Peamo
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Remenen Zetreck
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Kentlemonte
    Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly to my wife at our house to complete the surprise. Cameron Wright provided over the top service and support to make sure everything | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ YUMMY LEYVA
    good communication Very good service and professionals, always very satisfied with their work | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Tess Bobessa
    Korey in service is amazing, he answered all of our questions and kept us updated on our vehicle the entire time it was in the shop. He is very knowledgeable and provided excellent customer service. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Ray
    Love my Ram 1500 Perfect truck for me Service center is great | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Galt
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ paul coronado
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Jeymy Mejia
    I just had an amazing experience at AutoNation Katy for my recent oil change and tire rotation! From the moment I arrived, Diego was welcoming and attentive. He explained the services clearly and kept me informed throughout the process, which I really appreciated. The communication was top-notch; Diego provided updates on the progr | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Vitor Lopes Costa
    I had an excellent experience working with Arden at AutoNation Jeep Katy. Arden was incredibly knowledgeable, personable, and dedicated to ensuring I found the perfect vehicle. He took the time to understand my needs, answer my questions, and guide me through the options without any pressure. Arden’s communication skills and follow- | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Jo Ann Gonzalez
    Had a great experience with the service shop. Easy to schedule and Luis was very attentive to our vehicle and its repairs. He kept us updated and made the whole process smooth. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Ferat
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Garnett
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ B
    Avoid this dealership. Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior protection). The extended warranty will be slipped into your deal and then when it's time to use it, nothing will be covered somehow. When you bring it for service da | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ susaly perozo
    Excellent service, I congratulate you, happy with my new car | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ ara danaian
    First time here. Faris was my service writer and let me tell you y’all better keep him around. Awesome customer service, honest and up front. very satisfied!! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Castillo
    I’ll be honest I really hate the whole car buying process however I was able to do almost everything while I was at home. My sales person, Alexander was amazing. He came to pick me up since I did not have transportation and the process was seamless. I got a really nice vehicle for a great price and everyone there was kind. Highly rec | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Toni C
    Excellent service. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Maritsa
    I recently had an outstanding experience with Christian Tapia at Autonation. From start to finish, Christian's care and dedication to resolving the gas tank issue with my brand new Jeep Wrangler were exceptional, which I might add I didn’t purchase through this dealership but the issue prevented me from taking it all the way back Tom | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Arvizu
    Christian is agreat costumer service. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ JoseLuis Zuno
    | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Josh Hedden
    Overall I had a great experience visiting the service side of the dealership. My technician was very communicative, took care of what I came in for and made sure the truck was cleaned and vacuumed before he gave it back to me. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Marc
    Faris and his team did an Excellent job. This is my 10th Jeep and Ram and will always remain a happy Jeep family. Keep up the exceptional work! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ arturogarciasr
    All those involved in the sale were fantastic. From sales to finance great service and courtesy | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Beresford
    I recently bought a car from AutoNation Katy, and while the vehicle itself was what I was looking for, my experience with the sales team was disappointing. After purchasing the car, I noticed some issues that needed attention, but the sales team was unresponsive, ignoring my emails and phone calls. I eventually reached out to the ser | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Deena Kaminski
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Karel De La Peña Pupo
    Rapidez y excelente atención gracias | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ amit agrawal
    Professional Services. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ James Shepherd
    Service experience was excellent. Mr. Derrick Foreman is a great asset to your service team at Katy CDJR. He makes the experience easy and educational. Thank you! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Arturo Garcia Sr.
    Our salesman was very attentive to our needs | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeff McIntyre
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Rick Hettrick
    Good service…good work ???? | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Richard Bonazza
    Waited 3 hours for express oil change. Not happy | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Scott Jordan
    Excellent buying experience. Diego went above and beyond. Very pleased with the whole staff | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ John Guy
    Great experience....they made the purchase easy and uncomplicated. Happy from start to finish. Love the new Gladiator! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Vargas
    Scheduled an oil change and tire rotation. The day I came in, I was greeted immediatly and my car was done within the time frame given. Great staff. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Victor Dominguez
    We had been Autonation Katy customers for a long time, we had purchased four vehicles from there already and is a shame that just because a lane manager that cannot stand by her word or warranty after a service was performed there has come to and end WE ARE NOT EVER COMING BACK to Autonation just because of that lady at the service d | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Lisa G
    On September 24 2024 . I brought my jeep in for service. My service advisor was Christian Tapias. . Auto Nation is lucky to have a professional advisor like him. He went above and beyond to take care of me. Because of him I felt comfortable and he explained everything to me so clearly. I knew I was in good hands. He derserves a 10 an | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Jaerod Washmon
    Went in to look at a new Jeep Wrangler, priced at 41k online. I get there and it's on the showroom floor, priced at 60k, and I'm told that I am unable to drive it unless I sign a commitment. Pretty terrible experience all around, complete waste of my time. In addition, the near $20,000 markup was because of the addition of 2 tube doo | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Richard Chapin
    Our Service Adviser, John, met us at our car, used the diagnostic tool to determine that the main battery and an axillary battery had failed. They replaced both batteries got us on our way in a reasonable time. We were pleasantly surprised at the curtesy and professionalism of everyone who helped us. We will use them again. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Neyda Tapia
    Sally and her team are always helpful and thoroughly explain service suggestions My experience has always been a positive one I would definitely recommend Auto Nation Katy. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Donnetta Cuffee
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Suilen Sanchez
    Fue maravillosa mi experiencia en Auto Nation Chrysler Dogge RAM me atendieron super bien y salis feliz porque lleve a casa la RAM que queria para Nuestra familia | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ James Bowles
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Yan Li
    John was very kind and professional. He went above and beyond to help me with information even though I did not eventually purchase service. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jose L Piza
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Arelis Torres
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Billy
    Very nice folks to deal with. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Christina Gaytan
    Anthony was excellent. He was fast. He followed up with me as he said he would, and was able to get it back to me the same day, even though I dropped off my car in the afternoon. Thank you, Anthony | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Mendoza
    Polite, knowledgeable, and attentive team. Very satisfied with the work done and my experience with the staff. Management however needs to work on customer communication. No one seems to be dedicated to the phones in the service department, It took me calling new car sales to reach anyone after an hr trying to reach service departme | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Lori
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Justin Wilkerson
    Excellent service, quick to help, shop was quick to get my Jeep fixed and Alejandro was very helpful! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Wade
    Anthony, was a great help. Oil change and vehicle maintenance went smoothly and quickly. Always appreciate coming to this location. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Steven Nagy
    Autonation Jeep in Katy rocks. Everyone is very friendly and engaging. Santiago (sales) and Sonny (finance) provided an outstanding buying experience, in and out in only 2.5 hours. ?????????? | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Liz
    I would hand down give them a five star on how they take care of my car. One thing that I know it out of any one control but can do better is how long it takes to check, order part and finish repairing a car. I had to wait 2 whole weeks to get my car. If I wasn't a single mother of a child under 10 and taking care of an elderly that' | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Texas Strong Plumbing
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Anitra Payne
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Tiffani Warren
    AutoNation is top-tier!! They allow me to keep my car there till I could afford to get my car out. I really appreciate it. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ D M
    Went in for an oil change and tire rotation. My “multi-point” inspection was paper whipped, because all my tires came back with low pressure a couple hours after getting the work done. In addition, my rear sensors do not work, and my auto setting mirrors do not work as they did prior to going in. So now I have to waste another day of | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Lois J Li
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Wagner Peres
    Excellent technical support. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Arthur Luna
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Julia Purnell
    Derek make's me feel like family. I feel that he is fair and honest. I also like seeing the same person every-time I go in. Thank you so much for making me feel special any time i have to come in. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Dannielle Raper
    Derrick has been my service contact person since the day I purchased my vehicle four years ago. It is one thing that I love about AutoNation service center. It makes for a very personable experience. Anytime my vehicle has been in the shop, I received text updates informing me of every step that has been taken with my vehicle. I I g | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Mar McH
    The service was great. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Britt Alex
    Christian at autoNation Chrysler Dodge Jeep ram Katy always take good care of me, my car needed a new engine it was in the shop for over a month & he made sure he put me in a 2024 Jeep Cherokee right away for my baby & I. Christian also made sure he updated me W my car when things changed, great customer service thank you. My pick up | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Luana Carvajal
    Agradecida con el servicio y la buena atención de allí aunque a veces los tiempos de espera son largos la comodidad que brindan lo hace más agradable pero quiero destacar la atención especial de un joven de nombre DIEGO NAVAS la verdad que su capacidad de respuesta su forma cordial y educada de atender a cada uno de sus clientes es a | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Edward Knowles
    Had a recall done and it went smoothly. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Juan Scialom
    Good service experience | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Maximiliano Solórzano
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ angel cardozo
    Took my truck for some warranty work and they went above and beyond for me thanks team ! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ JAVIER VENGOECHEA
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Charles Herring
    Salesman Edgar went above and beyond! Price was good and after sale service was very good. Christian in service was another bright star. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Lou Hernandez
    The Katy dealership has the worse service standards in the industry. They absolutely do not communicate and no one answers the phones! I have to drive to the dealership in order to get some sort of progress on repairs on my new ram 1500. It's taking 7 days to before they will even begin the diagnostics. I will never do business with | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Charlanda Whitfield
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ DARWIN
    Great buying experience | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Shaw
    The customer service was amazing! Very knowledgeable, personable and very easy to work with! I am very happy with KATY CJDR and will be referring all my friends and family. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Fajardo
    Best experience I've ever had at a dealership by far in all the years! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Gonzalez
    Top notch service personnel. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Javier Atala
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ jason Furrer
    Great job | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Sevenstar Delivery
    they are still in 20th century for sure! they sold vehicle, send customer one of their dealership in TN for sign documents, they are not releasing vehicle before signed documents will arrive, you can call them and ask if your car is ready and you will send driver to pick up your vehicle and Boom surprise !! they need to see by their | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Gustavo Matta
    Joe E, and sunny were very helpful when it came to my buying experience. I bought my first car from Joe and also got my 2nd one with him. He's very knowledgeable and super personable. Definitely would buy my next car with him again. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Shaw
    | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Hwan
    They are not honest people I would not go back to this dealership any more | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ David befort
    Service was quick and complete as far as I can tell. Need to make it easier to schedule scheduled maintenance on your websites. Difficult to find the button that says " scheduled maintenance " | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Sharla Markiewicz
    Derek always takes good care of my car concerns | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis Boscan
    Excellent experience, people is very kind and very helpful. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Demetrius Rouse
    Entire team is awesome. I have Anthony as my service manager and get the same quality service every time. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Javy Nunez
    Very bad! I paid almost 10K extra protection covers and I was never able to use them at all. At the begging they treat you all well as soos as you pay they act like they dont know you. Maintenance services also dont help much they take your info and never call back. Last time I buy something there! Horrible experience! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Sammy Junior
    Great service when i took my car in???? | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Witt
    Very helpful at Service Dept an quick return of my vehicle after service | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Rodgers
    They went the extra mile (stayed 2hours late) to insure that I could leave town the next day | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Lauran
    My experience at AutoNation CDJR was excellent. OD(Odarious) was my salesman, he strived to find exactly what I needed for my family size wise and reliability. It was honestly the best car shopping experience I've ever had. OD is the best ??! The loan department was great too, got it done as quick as possible. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Precious Hannah
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Devesh Singh
    I debated between 4 and 5 stars. I would say they are a 4.5 star. Customer service was really good. The only thing I don’t like is there appointment system. No need for it. You get treated exactly the same and get the same priority…this is puzzling to me. But, once you are in there and they do a pretty good job. Diego was very | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Billy Ferguson Sr
    Dealership did a great job as usual. It was seamless. The Team addressed everything and as usual, we will be for our next Service. Thank you! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Magdiel Trevino
    Amazing service | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Moises Martinez
    Very friendly when buying a car, delighted with the customer service and transparency when making the deal?? 10/10 | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Dunia Gutiérrez
    Excellent service | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Edna Harvey
    Korey Was very professional And helpful he took care of all of mine concerns.?? I am very happy thank you, Korey!! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Amin Helmi
    There needs to be more communication between the driver and the service department. The clerk couldn't give me a timeslot for the driver's arrival and asked me to wait for their call. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ void 1007
    Avoid this place for anything service related dropped my jeep off for a cooling issue dealer forced additional diagnostic past the initial diagnostic for my concern then trying to charge $5000 claiming my warranty will only cover my concern I put the car in for and I will have to pay $1000+ for my car or approve there upsold and up c | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ramirez
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ BIGGMAAL
    Luis is the Best! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ RK Berry
    Excellent service department very thorough. I loved how are service tech communicated with us during the entire process uploading photos, notes and recommendations. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Bea Long
    I had a warning light and I just stopped by in the mid afternoon and Louie worked me in . Thought for sure I would have to make an appointment. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Bryant
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Montelongo
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Carlotta Simpson
    The service associate was really helpful, honest, and courteous. I was able to get a quick diagnosis on my vehicle and repaired in a timely manor. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Sher Paige
    Derrick stayed in communication with us about the status of my car.... answered every question, went above and beyond for customer service....Thank you for assuring good quality service! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ M. J.
    Luis is a stellar representative and provided quality care. Great service! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Moon
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Ramirez-Green
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Saba Wondimu
    | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Smith
    I paid for a alignment in which only the toe was set. This will not correct tire wear problem. Incomplete alignment is a rip off! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Cantu
    Great service, keeping me informed of all status of my vehicle warranty, also going fwd and provide me a loaner , kudos to Autonation ?????? | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ juan torres
    Korey was very communicative and kept me informed about my vehicle while be serviced. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ DAVID D TRUE
    Our car buying was a last minute decision. The purchase was made easy and simple. The staff did not hesitate to stay late to complete our transaction and drive our jeep out of the dealership. There was never an indication of hurrying us up to get us out for closing time. Thank you Auto Nation. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Abrams
    I am having a terrible experience with this Autonation. I purchased a brand new Jeep from this store that, even though it was a one year old model, the salesperson assured me was the exact same as this years model. I paid in cash full price, but when it was delivered to me, the entire middle panel wasn’t working. I couldn’t turn on | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Josue Morales
    Salesperson was great, very helpful friendly and was trying his best to work out a deal with me. I was there on 3 different days to work out a deal despite living an hour away. After getting approved from the bank and wasting my whole Saturday then I get run around of me needing to come up with $3,000 dollars for down payment, when I | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Chastain
    ODarius was great! Found the perfect car for me and made the process easy | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Margaret Arellano
    Very good and quick took my coupon | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Joshua F
    Christian in the service department was great, answered all questions I needed answered | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jose Montes
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Dreamer
    All staff were very friendly and helpful. Luis was my service person and Gabriella took care of my loaner vehicle. Service was prompt and well done! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Martinez
    PT. 2 I understand many clients are not right since I work in the cliental industry and there can be some very unethical people, but I have been all too patient and understanding of them while I paid both my car payment and insurance payment for the 3 months that the car had been sitting there and to top it off they want me to pay f | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Alexey Ekimov
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Adam Halla
    Good communication, clear on what was needed and what to expect coming up at my next visit. Thank you Anthony! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Damon Thompson
    Well, my extended warranty expired on my truck upon having an oil change on my truck and the representative brought to my attention some services that should be completed to prevent unnecessary repair cost. That in my opinion was great customer service. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Clint Stewart
    | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ fast5vic
    Alejandro, the service advisor was helpful and very efficient with communication about my vehicle. Thank you for the great help. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Wilson
    Very detailed info received about my vehicle. Service advisor kept me constantly updated. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Humberto Duque
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Steve Cambric
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Stanley Read
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Chu
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Joey Nguyen
    Derrick, my long time advisor, did an excellent job. Work done on time, recalls taken care of right away, customer service even better than luxury dealerships that I had been to. Highly recommended. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Randy Clark
    Service department did a great job identifying the problem and getting it covered under warranty. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Tina Martinez
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Joselyn Francisco
    Anthony was awesome! Very nice and clear throughout my service. Also went and brought my car closer to the entrance since I was with my daughter and it was parked a little far away. Thank you Anthony! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Sanngriðr
    John Johnson was courteous and professional. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ patrick Warfield
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ 1harrisr
    One of my best experiences with a car dealership. Thanks Anthony | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Norma Saucedo
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Shanni
    I didn't had an appointment and they take care of me as soon as I got there. My tech anthony make sure that my oil change was done in a timely manner. They keep me informed about my car and finish the time stated. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Gilmer Hernández
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ kenobigdog
    Great service Derrick was awesome ???????????? | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Sicairos
    Here's a review in English based on your description: --- "While the employees at this location have demonstrated excellent work and customer service, I had a disappointing experience with the tick and ticking noise coming from the engine. Despite following all the specified guidelines, the issue persisted, and the engine was not s | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ darian phillips
    Christian was great. He was great at communicating to me step by step process as well as sent me pictures of my vehicle as it was being repaired 10/10!! Thank you | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Lilia Gomez
    Christian, customer service was AWESOME!?? | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Guillermo Ramirez
    | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Mike Kuvent
    Timely and reasonable work. Derrick was professional and updated me regularly. Derrick was professional, prompt and responsive. The Autonation team efficiently diagnosed my vehicle's issues and provided an economical and warranted repair. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Alvarado
    Sallie and Louise were very communitive. My jeep was there for over a month and they would inform me continously with any updates my vehicle had. I truly love coming to this location due to their constant welcoming attitude. First impressions are always what stays in a customer's thought when coming into a place | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Moscoso
    Anthony is a real asset to the service Team!! Ask for him!! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ jose perales
    Mr Luis is one of the best guys at service office and is very polite, my truck is back | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ T-Rasha Stone
    Came in for an oil change on my Jeep. They were super friendly and the service was excellent. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ John SwartZ
    Great experience with this Dealership. I was in town for work and needed an oil change. I didn't have an appointment but they were still able to get me in and out in just over an hour. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Nguyen
    We always have our Jeeps serviced there. Sallie and her team are always extremely helpful. They keep us updated on the status of our vehicles and we received our vehicles at the promised time. Highly recommend!! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Faith Laciste
    Excellent customer service from the greeting very detailed explanation of the services by our Service Advisor, and also the courtesy shuttle is very much appreciated. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Alexs Razo
    My advisor Mr Javier did a great job, he was friendly all the time and take good care | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ shelli chaffin
    Luis was very professional, explained everything to me and kept me updated on what was being done to my truck. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Gill
    Experience was excellent. Thanks! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Rhodes Family
    Excellent auto buying experience! Cameron was amazing, very knowledgeable, helpful and patient as we considered our options. Very respectful of our requests and time. Easy process from start to finish. No hesitation recommending Cameron and Autonation Jeep Katy! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Denise Huynh
    Autonation Jeep Katy always does a fantastic job in servicing my car & returns it in better shape than when I dropped it off! My service advisor, Alejandro is always so helpful & takes care of my car in the best way!?????? | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ James Browning
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Adam Vandiver
    Good people there. Derrick was a pleasant employee and very respectful. I had an 8am appointment and my vehicle was taken back promptly. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ ???
    Highly efficient and professional work and very nice service | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jane Miller
    Great experience at AutoNation Jeep. Salesperson Arden Abazi and managers were great and made sure they found me a car I love. Definitely recommend this Katy Texas dealership. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Vincente Merrick D'Ingianni
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Wendy West
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ alex
    Great experience the store really like to get the best price and offer for the customer and financial department is very helpful also. Overall is a great experience | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Kuvent
    Timely and reasonable work. Derrick was professional and updated me regularly. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ nairda etralog
    To long of a transaction took us all day even though we had sent all information two days Prior | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ mark camberwears
    Quick service! My service advisor was awesome and very helpful! I always bring my Jeep Wrangler for all services. | Read Full Review
    9/1/2024 12:00:00 AM | Google
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