Return to complete listing of Mopar Auto Service Specialists In Dallas

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Dallas Chrysler Dodge Jeep Ram

Dallas Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (214) 646-3507 today to schedule your next appointment.

Our technicians at Dallas Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ nisbetj26
    If you want to buy a car from liars, this is the place for you! They will lie to you while you’re there verbally telling you one thing, be very vague during negotiations, and sneak in line-items on you that make no sense (such as adding a line-item for “CERT” - no other explanation) to try and get extra money out of you that you were | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Birdie.1000
    I’ve always had great service at this location. The people are kind and really want to make sure you have a good experience. | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jjerden
    Easy drop off and communication of the reason of service . Quick turnaround and pick up | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jc Smith
    The salesman Deena was Awesome he did everything for me to get approved. I would recommend anyone to him for a new car | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ james smith
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★ Zakery Bornhoft
    Worst service dealer, nobody answers the phone or calls back. My truck was there from 10am to 4pm for an oil change and tire rotation that I had an appointment for. When I set that appointment up they let me know the whole day was open, so they weren’t just busy | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Duelos
    Great customer service. Isaiah was great. Thank you.ill come back to get the tires soon. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ Dj Sullivan
    Not the best service, a young lady in the service department was undoubtedly rude with a nonchalant tone. The dealership forgot that we towed our car there the week prior. The keys set in the night box for 3 days and no one got to our appointment nor did they remember the car was there. We were given extreme prices by an advisor with | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Mindy G
    They did an amazing job of working with me to get what we wanted in a both a vehicle and pricing! | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ davi jackson
    Took my car to the dealership because the check engine light was on and it was stalling. After a couple of weeks, I finally got my car back today.Everything was fixed on it that they said was wrong. It drives pretty good.No check engine light on. But when I make right turns some clicking noise now occurs. I wish they would have found | Read Full Review
    3/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Julie Kizer
    What a wonderful and positive experience I had working with Miracle this week. He was friendly, honest, and very helpful. He helped me get my dream truck without me feeling like I was dealing with a "car salesman ". Thank you DDCJR, I am now all set and ready to hit the road! | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ utex88
    Tyler helped us with our purchase of a new Dodge Challenger R/T, and the process couldn’t have been easier. By phone, he helped us pick the right vehicle and value my trade. The location is difficult to get to due to all the construction but was well worth the time and effort. Never once did I feel he was “salesy” and he bent over ba | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★ Erichumphreysr
    Mr.craig gave me exactly service as well as the staff topnotch and friendly staff | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ BusyBee2020
    Craig is awesome! Got me in and out same day. Highly recommend Dallas Dodge Service Dept! | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★ brycebanks2311
    Very helpful. Worked with me over the phone. Didn’t have to come in until a deal was done | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gary Moore
    We have now bought 4 vehicles from this dealership. Great service every time! Will be back. | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ swagteamanthony 98anteas47109
    Craig was really nice and helpful. The man supervisor was always on his job making sure I was waiting on. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ tomeshia sylvie
    This visit was the best one of all!!! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★ Chris Hernandez
    Worst place to buy or get your cars worked on. If I could give no stars I would. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★ Roberto Murillo
    Brought my Jeep in for a recall. They took the opportunity to try to sell me services, and didn't complete the recall. They also managed to mess up the software on my UConnect system. They said they would need to order parts and call me back. This was 4-5 months ago. I called to get an update, and the person who picks up the phone ca | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Scortez71
    Staff is very friendly and professional, however the communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicle back and it wasn’t ready. I had requested a follow up before any work was started, but instead had to chase for two days only to fi | Read Full Review
    3/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Orosl
    Dallas Dodge has taken care of us since we’ve purchased our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all our concerns. | Read Full Review
    3/11/2024 12:00:00 AM | DealerRater
  • ★★★★ Eric Malek
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★ R Hardy
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Brian Bedore
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ Eric Malek
    OMG I am DONE with getting oil changes at this place! I have been a regular customer for years and I'm usually there anywhere between mid-morning and early afternoon. The wait at those times has been anywhere from 1.5-2.5 hours. For me, that's too long, but I gave them the benefit of the doubt that they were just busy. This last visi | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ R Hardy
    Went there to test drive a car I’ve been wanting. Test drove it only to find out that the sound system didn’t work and the car had a flat tire! Even the salesperson couldn’t believe if. SMH | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ Fredrick Githaiga
    The worst service I have ever had!!! took my dodge, and they literally charged me $600 just to change a light bulb. Take your car to 5th gear automotive and save yourself the headache. I have never felt so played in my life. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★ osman
    Only battery change of my vehicle took more than three days. No communication with customer. Go another service. | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ sowens8888
    I pulled in, was greeted, and listened to about my issue of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. Near about exactly noon I received a phone call with the issue and an explanation of how long it would take to resolve. They said | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ LAYTONA3
    The service guys are really nice and very helpful. They will work with you to get what needs to be done | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rohin Nazary
    | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★ James Williamson
    Brought a 2019 Wrangler Rubicon in for quote on replacing/repairing a seat track (manual no power parts) and was quoted over $1200 for a $123 part online and double the time quote I had received at another shop. Dealership also required that the $190 diagnostic fee be paid when they offered such an inflated quote of something that I | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Sorianooscar234
    The place was great The Advisor Ronnie was a good Person help me alot thank u | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jesselopez49
    It took them double the time I was told it would take. I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and placed halfway down again where I specifically said not to place the sticker. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mayra R.
    Ashley was an amazing person to work with she help us out alot. Best of all Bilingual speaking. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ J Emerson
    Miracle is a really great salesman at Dallas Dodge he helped me get approved for a new car and negotiated a favorable down payment for me. I was there maybe 2 hours and I left with a full tank of gas. Highly recommended, Thanks guys! | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ k_vanroy
    Service took way too long for oil change and state inspection. Three and a half hours seems excessive. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★ ALEXBANDA
    I went to do an oil change on my 2017 Jeep and the multi inspection said that I needed to change the cabin and engine filter. To my surprise, when I got home and was going to put the new ones in, it no longer had the old filters. The mechanic no longer put the old filters in the Jeep. The service guy, Johnny, didn't explain anything | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carmat
    Convenient. Nice, clean waiting room. They completed the work and did a good job. Checking out was fast and easy. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ kenniethhatley
    I had an appointment for a oil change and tire rotation. Was on time, but it still took over 1-1/2, hours to complete. Thin I had to advise them that they didn't rotate my tires, add another 30 minutes! | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ frankobrien8298
    Customer service was awesome wait time wasn't bad at all was able to get the part I needed and get my inspection | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Monic Hardwell
    Great service! | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Tanesha Jones
    I really appreciate the hard work my sales guy Manny put into finding me the right vehicle and getting me appoved. Thank You Dodge | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Watkins
    Ronnie was nice & made it easy! Wait wasn’t as long as quoted either! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ R Hardy
    Went there to test drive a car I’ve been wanting. Test drove it only to find out that the sound system didn’t work and the car had a flat tire! Even the salesperson couldn’t believe if. SMH | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ John-Walter Benjamin
    Bought two new vehicles from Deeya! Great experience and easy to work with the entire sales team. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Jester
    The lady that answered the phone was short and didn’t seem like she wanted to help when I asked about their loaner service. When I called back I had to call back 3 times before someone answered then Craig answered and was amazing. He was respectful and helpful. | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★ Zahid Chaudhry
    I have been a loyal customer of this dealership for atleast 10 years and have always bought my new Dodge Rams from here?They have been recently advertising about their remodelled Service center with Express Service and lot more? * I Am very disappointed with today's Service experience? First of all they keep sending in mail flyers w | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★ Taylor Rose
    Horrible experience. Dropped my car off on a Wednesday and was told they needed 48 hours to work on it. I kept following up after several days with no update and was told that they were driving my car to run down the gas in order to do a proper diagnostic. 6 days later I picked up my car once I called again and was told they hadn’t d | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Jones
    I was in need for a vehicle due to being involved in a wreck that totaled my car out. I found a vehicle on their website that I was determined to get, so I made an appointment and was put in contact with Jalen. Coming from OK, rush hour traffic, it took me about 2 hours to get there. I test drove it and fell in love. To my disappoint | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Wcwashburn
    They were very efficient and the price was reasonable. They explained everything that was done and did not try to sell me anything extra. | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lbaird81
    Good professional service knowledgeable people cares about the customers quality work also responds in a timely manner | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★ 2024 purchase
    Communication between employees is terrible. Waited over one hour after being told car was ready for pickup. Car was just sitting in shop and was returned with key to lug nut in cup holder. Bottom rate service on a 2024 purchase. | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★ Rosa Carrillo
    If I could rate them 0 stars I would. I am truly baffled by how the service department in this dealership is still running and has not been shut down. If you want to pay for a service and end up having more problems due to incompetence of the service employees then by all means this is your stop. To make matters worse management lack | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★ johnny
    They were courteous it was nice and clean Restrooms were nice and clean I have a tendency of checking under the hood after the oil change since I've had a couple bad experiences this one is yet another one I was really hoping they would do better but yeah whoever it was I did my oil change left stay in the lower my grill the front en | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Atrox
    Miracle was really awesome. I reached out via the website regarding a Grand Cherokee and he reached out very promptly answering all my questions before I came in. When I got there the vehicle was ready for a test drive and provided a smooth process from there. Really appreciate that I didn’t have to haggle and I got exactly what I wa | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Heriberto Uvalle
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★ Pdw302
    I like the way they send results of all problems with pictures and prices of each. Ronnie my service rep., he was great! | Read Full Review
    2/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Xihuitl7
    They always friendly and respectful service always really good and fast thanks to my service advisor Ricky | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ chaterral
    Craig is the reason for this score. Top notch customer service!10 star rating Craig | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaylynm.daniels
    This was my first time buying a car and the car salesman, Miracle, was so patient with me and answered all of my questions clearly. He made the process so easy and it was a great experience! Definitely will be recommending him to everyone I come across that needs to buy a vehicle. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chaterral Stovall
    Craig is the only reason I'm changing my review. This young man is top notch quality customer service. He did an impeccable job and has set s new standard of service for this location. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Matthiéu Pure
    RONNIE IS GREAT HUMAN BEINGS, GOD HAS BLESSED HIM TO BE A PEOPLE PERSON. THANKS TO HIM ME & MY WIFE ARE BACK IN ACTION WITH OUR TRUCK. HE HAS A SUPER DUPER ATTITUDE, I KNOW THE COMPANY WILL GIVE HIM A HUGE RAISE. RONNIE ALWAYS TEXT & CALL TO INFORM YOU ALWAYS. YOU CAN ALWAYS COUNT ON RONNIE | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ GUSTAVO TRANQUILINO
    | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Raf1866
    Went for an oil change. Took 1-1/2 to 2 hours. Friendly people and good attitudes. Clean waiting room with free coffee and water. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ keemadc
    My initial experience with this specific service was extremely negative. I called several times trying to speak with a service agent to no avail. I left a message on a generic voicemail. After 2 1/2 hours of not hearing back from anyone I took it upon myself to have my car towed to the service center. Once there, Richard was able to | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★ William Hardy
    Took in my ram 2500. They tried to tell me my maintenance was overdue, which it was not. I had also told them about my battery being dead, but they never tested it. The advisor Rich was terrible at communicating. I had to stop on my way home from work to get status on my repairs. I had called and texted with no response. I will not g | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ R. J. Gahm
    | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Megan Rettig
    Gene was fantastic! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Milktart
    | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Diosdado Rojas
    Hello, I am very pleased with the service I receive in each service that is done to my truck. Fast, friendly and to this day without any problem that makes me return to make a claim | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★ Claudia Rico
    Worst service ! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★ Libbi Smith
    They worked on my 2017 Dodge Journey twice this year. It took them nearly a month to repair it each time. They were good about updating me about it, but I started having problems again with it. The original mechanic connected to the dealership I purchased the car from brought out to show me parts that were put on wrong at Dallas Dod | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Julio Ramirez
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Rue Mayweather
    My experience with Service Provider, Johnny was excellent. We communicated the day prior regarding service for my Jeep. I arrived without an appointment. He was able to change my oil and conduct other maintenance matters. Great service 10+ | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ jefferylee522
    M name is Jeff Lee, I’m getting my truck repaired there and trying to get started with Sunbit to get started with the payments. Your worker name of Salvador Sola not sending the info to Sunbit in a timely manner in which I have the receipt showing I paid down to get started. I paid just pass Wednesday and as of now, I called Sunbit a | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jaimemorales8316
    Nice people very quiet clean they tell you what other problems your car has an very quick with the sevice | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★ Salvador Lazo
    Went today to get my vehicle Serviced and despite looking like a ghost town and seeing the service people messing around and shooting paper balls in the trash they said it would take one week to do a diagnostic test on my truck. They wouldn’t even schedule me to look at it on a future date. Sleezy service men and sales man. I’m so ma | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Alex soccer
    Tyler was very fast and helpful in getting me in my dream Jeep! Everyone is so friendly at this store from the sales to the paperwork. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★ Michael Emery II
    The way their service department operates is comical, more specifically Richard the Service Writer. I had a car stuck there for 2 months without getting one phone call with any updates even after leaving Richard multiple messages. Then I was told it was ready and I had someone head over to pick up the car, only to be told by someon | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★ Bartimus
    Went in for an oil change and the service consultant Craig Granison helped me out. He did a great job and got me in and out within one hour. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Liliana Barron/ Liliana Marquez
    Friendly professional advisor Acknowledged advisor Communication & Patience Trustworthy Very Respectful Great Service Excellent customer service | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★ akochd
    I bought a Jeep in November 2023 certified but day after buying the screen went off half way. I took it back to the dealership immediately and they "order the part". Yesterday after calls and visit to the place. Finally they gave me an appointment for yesterday January 30th; to fix this, yesterday when I took back to the dealership a | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Corralpaublo
    This is a great dealership all personal in service department and sales department are very nice and helpful thanks | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ MsScorpio
    Everyone I’ve dealt with has been very informative and courteous. If I have an issue it’s definitely taken care of with no hassle. Thank you ! | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roderick Wilson
    Sales Person: Valentine Daniels Mr Daniels showed consistency in his work by they way he crunched numbers to get you the best deal with an APR% that suits my agreement. He also asked those probing questions on long term equity and financial building that caught my interest throughout the entire sale. Thank you so much Dallas - Dodg | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★ Gabe Rodriguez
    Had the water pump bust on my 1500 got towed to dodge on a Tuesday morning didn’t get it the part order until that Monday didn’t get it until Tuesday at noon a week later they also said I needed a oil change so they changed it I headed out to Mississippi I park my truck turns out they didn’t put my oil filter on right I have videos | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Alvarado
    Really Helpful and did the impossible to help me purchase the vehicle Really recommend ?? | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ cruz0601
    Buena atención Excelente actitud Bien coordinados y profesionales Y el trabajo realizado en el tiempo indicado | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ chuck.hall
    Nobody told me what they looked at or did. I had a appointment and still waited 2.5 hours for an oil change. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ Amjad Thabata
    Impossible to get a hold of these people was on hold for over 20 minutes trying to reach someone to order parts for my vehicle and instead of answering they just hung up the phone not the first time this has happened either I truly don’t understand why it is so hard to assist your customers | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ Gabby Nickson
    Nope. Never going back. I’ll be going to the Lewisville location like what I did with my previous car. Scheduled service for 7 AM and wasn’t able to make it through the line til 7:30 a 7:40 AM. So what was the point of the appt? Then I get the car back dirty on the inside, mud all on my floor. The outside is my issue, even though im | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ Angel Melendez
    Bad customer service and they treat people like idiots | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Ari
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ hlgentry1975
    Everything runs smoothly at this dealership. Customer service seems to be high on their priority list. Highly recommended ?? | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★ Gloria M.
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Horacio
    Great service. Exactly what I was looking for and they helped me get it without breaking the bank. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stalls_jn
    I did not feel pressured in any capacity throughout the purchase of my new vehicle. Salesman and the finance repwent above and beyond to assist and provide me with the most comfortable and smoothest car purchase I have ever made. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★ Dr Ron Krueger PhD
    My In-laws asked me to help them find and buy a New Jeep. They are in their mid 70's and didn't want to deal with all of the headaches of dealing with a dealership. Found a Jeep on their website, called to see if it was still available. Salesman says it is, and my in-laws submit there credit application. Once approved, suddenly the | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Woods
    When I arrived nobody came out to greet me or ask if I needed service. I had to actually rudely ask if I’m going to be helped and then I still had to wait for someone to ASK me can they help me. This was about 20 minutes into the time that could have waited for my vehicle to be serviced. I will never go at the 1:00 time for discount | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Yamilee Diaz
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ rebeca
    Richard greet us with an warm welcomed. He listen to everything we communicated and exceed in everything being completed. Communication with Richard is excellent , Amazing, outstanding, phenomenal.Thank you Richard. | Read Full Review
    1/22/2024 12:00:00 AM | DealerRater
  • ★★★★ Matt Hanifen
    Zero stars I bought a Chrysler Pacifica new on 11.2.23. The first day off the lot I had error messages on the dash board. The salesman said I was not closing the door correctly. After 3 overnight service trips they could not find the problem. I took my vehicle to. Park Cities Dodge and they found a faulty battery. The car runs great | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Aneehs C
    Experienced a flat tire headed home from work, and contacted the service department for assistance (not long before they closed for the evening). Johnny was exceptional from the moment I first called to rushing to get to the dealership before they closed. He was also very patient and informative with helping me select the best tire | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★ thomas nagle
    Tried ordering a part for my 2017 jeep. I had the least helpful clerk possible. She mumbled asking me for my VIN number, which was unexpected. But ok, went to car to get my insurance card. She looked up the part, wasn't in stock and had no idea if or when it would come in, but did I want to order it. Ok, sure 116 dollars. Then | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Kim Schaffer
    Great. Experience was wonderful | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Kennedy
    | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ chuck
    All happened as promised. That’s all I can ask or expect. Thanks to everyone. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★ Demondre Tasby
    Worst experience ever!!! Ordered a part that said 3 to 5 days for the part it took 3 weeks then the service guy would not return my calls also they were going to charge almost 400 to install. After saying labor rate was 199 per hour went to DFW truck and they installed it in 40 mins and charged me 75 dollars Robert the service guy | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★ Hector Ocasio
    Very un happy with this location I wanted to provide an update on the issue with my truck. The fuel pump was found to be cracked, and I have a video documenting the problem. After detecting a fuel smell, I noticed a wet gas tank beneath the truck. The mechanic confirmed a leak, suspecting a cracked fuel pump. To clarify, Dodge’s dia | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ abberry95
    professiinal knwledgeable courteous helpful vlean facility coffee water nuce lobby wsiy arrange lyft bith wayd | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cris Irwin
    Great and Quick service Richard | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★ M Keeton
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Freeman
    Good job | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Jmontoya
    Very professional sales personal and answered all questions and helpful when purchasing a car will recommend to other customers looking to purchase a new vehicle | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Rico Redd
    Think Isaiah he was real good help I'll be back | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★ Doug Phillips
    Beware! Dallas Dodge registered a truck in my name that I did not purchase. I have been liable for the NTTA charges on it and it has affected my credit score as I expected Dallas Dodge to correct the issue. It has been months and they have not done so. Do Not give them your drivers license and if they won't let you test drive go to a | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★ sacartwright007
    Would not go back there? Problems got worse Lost lots of money time Truly draining | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★ Gigi
    I purchased my vehicle at this dealership. I often receive my routine services at this location as well. I have never had an issue. Customer service has always been really good. They have updated parts of the property and it looks very nice. I will continue to be a customer here at Dallas Dodge CJR. | Read Full Review
    1/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ dtimberlake
    The entire staff was very helpful and provided excellent service!! I would recommend this dealership to anyone in the market for purchasing a new vehicle. | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mesha Williams
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ jamegarys.belk
    Isaiah wills, the service consultant was great. The direct mailer sent to me in the mail offered Diesel oil change, up to 15 qts. For 89.00 it did not state ecodiesel we're excluded! So when checking out it cost me $160.00 I have tried 6-7 times to purchase a new truck, but can never get a deal done with them. I have bought 6 rams th | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★ Tamicka
    My experience was horrible. I have a brand new vehicle and brought it in to get start /stop function working as I tried to utilize it for the first time. I brought my vehicle in on a Friday 12-29-23 morning at 7:30 AM. I was told they would have my vehicle for majority of the day and then I would receive a call. I never received a ca | Read Full Review
    1/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Julia Wright-Dunn
    Great experience with every visit with my cars. We are always taken care of my Waco. | Read Full Review
    1/5/2024 12:00:00 AM | DealerRater
  • ★★★★ Amerikada Araba
    Yesterday I went to buy a used car. Way the managers speaks and sit was unprofessional. He was mean. I just exit and going he came outside same way of speaking. Not good . Disappointed. Never go again. He thinks himself as the best. I have seen 100s of manager, Be humble dude! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Carlos G
    In this place their service is very bad, 1 hour and 40 minutes to do an oil change and running at 7am so it would be fast | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Lanis Miles
    No real problems, just the wait time is crazy. I was there for more than 3 hours | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Turtle Sundae
    Shuttle service was helpful | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ jocelin.u
    This dealership is so next level. Instead of me waiting a while they offered me a lyft. Never have I ever experienced this level of great customer service at a dealership. Robert helped me and got me the lyft which was free. Overall the best place to go to get your car serviced. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ jocelin.u
    Nice prices for oil changes and great customer service they even paid for me to get a ride instead of waiting in the lobby which is nice. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★ ksrevels60
    I was very Disappointed in service I drove my truck in Deal an had to get a Toe Truck get from dealer very Disappointed in the service at Dodge an jeep dealer | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★ Alexander Robinson
    MY EXPERIENCE AT THIS DEALERSHIP IS BY FAR, ABSOLUTELY, THE WORST EXPERIENCE I'VE HAD IN MY TWENTY YEARS OF DEALING WITH DEALERSHIPS IN AN ATTEMPT TO PURCHASE A VEHICLE. On the evening of Saturday, December 31st, I was contacted by a Sales Manager, Mr. Michael Waldo who stated the vehicle in which I found of interest was available. A | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Griselda Mejia
    Fast and convenient | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ linda Cardenas
    | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Laneylam
    Isaisah was kind and easy to work with. He seemed knowledgeable. It was a quick in and out. | Read Full Review
    12/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lucky Duck
    Service was great will continue to come here | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Dina Galli
    I want to give five star review to Waco and Richard at Dallas Dodge. My husband and I had a transmission issue happen to our Ram Pro master. Somehow water got into the transmission and we did not extend our warranty so the repair for about 10,000 was not covered at all. I did try to get our insurance to pay for it but they denied t | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ jwwd255ada
    Service advisor promptly assisted me for my scheduled appointment for maintenance on my vehicle. Expected completion time for services requested for very close to estimated time. Waiting area provides Expresso hot chocolate - bonus points ?? | Read Full Review
    12/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ shanequab23
    Isaiah did a phenomenal job at helping my husband and I get our car fixed and back on the road. I really appreciate your hard work, dedication, and going above and beyond not to mention moving mountains to make our process smooth. I will recommend my family and friends to you. | Read Full Review
    12/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Landon.mills5.7
    Quick service, friendly proffesional service advisors and knowledable service technicians. Clean accommodating waiting rooms with many amenities. | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ DJ Smith
    | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★ mehedi
    I had a wonderful experience with the dallas jeep. I worked with Valentine Daniels he was very friendly and knowledgeable. So far i am happy with my purchase. | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ degrick64
    I’m not local but found the 2024 Ram Truck I was looking for at Dallas Dodge. At first, the cost was too much so I put it out of mind and stopped looking. Jamaal Alexander contacted me 2 days later to see if I was still interested. We went back and forth till Jamaal made it happen and we had an agreement! I drove 3 hours there the ne | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ JC Benavides
    Just want to say Dallas Dodge has excellent service my rating for this facility is always a 10, and Service Advisor Ronnie Deluna with his expertise are a life savior. Thank you Ronnie, for your help, and being well informed, much appreciated. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Wendell Rivers
    Excellent service and excellent expierence at this dealership , Ive been to over a dozen dealerships in the past 6 months or so and this is by far the best of them all. No pressure sales tactics no misleading information etc. I Want to give a shoutout to Tyler Mcloughlin he was my sales rep and he was AWESOME. I highly recommend anyo | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Les Kuehl
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★ Matt McDonald
    The absolute worst dealership experience of my life. Started with a delay in approving the warranty responsibility, causing me to rent a car on my own. Then once approved, the loaner car program wouldn't allow me a truck to drive so I could continue my work. I had to rent privately and am still waiting on the first reimbursement chec | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ edgardo aljaral
    The service I gotten was exceptional, best customer service. He answer all my questions. He was very in details explaining about my parts. He was very patience and kind. Curtis did amazing job. Definitely will be coming back again! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Marchantz Brown
    Whatever you do please don’t go there! I’ve been getting my car serviced there for 5 YEARS and a month ago I had my biggest service and they took a week and a half on my car but promising my car done days beforehand. They never call you updating you on your car so you have to do all the calling! Luckily I had Isaiah as my advisor, gr | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Jay P
    | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ morris mcfan
    Dallas Dodge Chrysler was great provided good service and quality service looking forward to working with them in the future | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ lktodd48
    They always make me feel welcome and answer all my questions about the work being done. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danyelletu
    I appreciate their efforts and making sure my car needs are taken care of and the positive customer service that is displayed to their customers. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ stilesshawn
    Team at dealership was good to work with. Conner is a great rep for them and got me the car I was look in ng for | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ DoesItMatter
    Had my Jeep lifted and some other repairs. It was a painful process getting updates on the status of repairs. I didn't have a problem with the delay due to parts but did want a daily update if the ETA kept changing so I could coordinate alternate transportation. Kept being told I would get a call back but never received one. When rep | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laura Perez
    Los empleados son muy amables fui para hacer un cambio de aceite?? ??cada empleado que pasa junto a ti mientras esperas te dan un saludo o una sonrisa ?? | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★ Austin Arellano
    Took in my truck for diagnostic, Came back out with a big crack on my rim. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Lonnie Moore
    | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Chris Eich
    Went here after a very disappointing visit to a different dealership. This was a great experience from start to finish. Ivan took care of us and I ended up purchasing the new car I was looking at. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ clauda pryor
    Everything was great. From working with Valentine all the way through the finance department. I've purchased a lot of cars and spent a lot if time at dealerships during the purchase of vehicles. Seriously, this was the best sales experience to date. Thanks guys! | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Rhaegan Scroggins
    | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Garcia
    Very friendly staff and very well kept facility also the a lot was well stocked with different kinds of vehicles. That’s is very unusual now days! | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★ Binu Thomas
    Car was kept in service for a month with no communication. I would call repeatedly only to have the call either hung up on me or told that I would get a call back but never did. I was even told the person assigned to my car didn't exist and never worked there? When I finally got in contact with a service manager, he didn't offer a lo | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ r_wand4
    I have always had a great experience at Dallas Dodge. The technician never takes routine maintenance for granted. The remodeling has created a great atmosphere. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Craig Phillips
    Parts | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★ Katherin Palma
    Came in for an inspection and did not pass due to battery, before I left I specifically asked how long I had to bring my car back. I was told a month. Came back a week later, was quoted 2 hour wait to redo inspection, decided to leave. I again was told that I had a month to bring it back. Brought it back past 15 days and was told I h | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Bob Moersen
    | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ scurlarktroy
    Very respectful and welcoming. Explain everything in detail with a good price with fast service | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danny gillean
    It was a great experience dealing with Dallas Dodge. They were courteous,, respectful, pleasant to deal with, and gave me all the information that I asked for! Definitely will be a repeat customer! | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leo Baird
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ terri thomas
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Steven Sanchez
    Big shoutout to sales rep Mohammed for hands-down, the smoothest car-buying experience I've ever had. He treated my family and I with sincerity and patience even after we decided to change our minds on a vehicle multiple times. Ultimately, we decided on a Charger and Mo made sure to stick his neck out to get us the best possible deal | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★ Jose Morales
    Won’t ever buy a vehicle from this place again. Bought a new truck hasn’t even been a year yet. The battery has already went out and my left tail light has went out. Took it to this place to get it fixed took them all day and when I went to go pick it up because i was told it’s ready they didn’t fix my light they told me they didn’t | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ South Florida Auto Tags
    Good work ethic. Good to work with them. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Garcia
    Was really shock and please with Dennis as my advisor, by far made my experience really easy and so smooth… not my favorite dealership to go to but I would definitely would be go back because of Dennis | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ mpcasarez
    The sales lady was super helpful. I had been negotiating with her for 2 weeks and finally made it in. She got me a great deal and was in and out within 2 hours! | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★ Ozzy Gerrard
    Whoever is picking up for sales and receptionist is rude. Been hung up on twice and can’t even finish my sentences before they cut me off. For all they know I could be wanting to buy a vehicle. Terrible customer service. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Chris Terry
    Ronnie and Isiah are the go to in this building their customer service is 10/10 and they treat you like family | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★ Paul Alvarez
    Really bad customer service in the parts department. I drove from Waco for a part to find out they didn't even have it in stock after I called the day before. The person told me they had it in stock and in there hands.I go to find out they didn't. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★ Anthony Quinones
    Derek the service manager is dishonest and will tell you anything to get you to work there. Told me I would be paid 1200 a week to get familiar with the place before I start flagging hours then after my first check didn’t go through brought a contract that he did not mention saying if I wanted to get paid what I was promised I have t | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Karen Hermosillo
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★ jdarversr
    Brought my truck in for a leaking 3rd brake light.I was advised I was out of warranty by a couple weeks and to call ram cares to see if they would good will it. fast forward to today I get a call from ram care stating that they had called the dealership and they had indeed asked them to good will it and the dealership told them they | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tyrone Day
    | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Alex Hurrell
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★ Connie Hamel
    Customer service is the worst. Used to be good - I bought my car 8 years ago - but management changed or good employees left. I don't know. But they are definitely concentrating on money, not customer service. | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Ruth
    Friendly kind and curiosity and very helpful. Very clean and simply love there free verity of coffee | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ ErickB
    Very grateful to Amado, he treated us very well, we will definitely recommend to family and friends. | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★ Jeep123
    Service department is lacking in customer service skills. I’ve take my vehicle for years to the dealership for regular maintenance. I complained about a warranty issue many times, but the vehicle didn’t re-create the issue while at the shop. I finally was able to get it to re-create but was past the 50,000 mile limit. None of the not | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Earle Smith
    Very professional and timely | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Dave
    I just want to thank Maria from the parts department this morning, she was very helpful and nice! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ lonestarconnie
    Used to be that the service person would talk to me and explain what the service department was suggesting and why, how much it would cost, etc. Now while I wait in the customer waiting area, I get a TEXT wanting me to go on line to see their suggestions. The service person finally came out and told me the suggestions. Also, when the | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Robertw
    These people are crooks. They don’t fix your problems and they even created one for me that they can’t solve. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Vik
    They pumped all wheels to 42 psi, where it clearly says 32 psi on the door sticker. I'm calmly typing about trying to push another price twice higher then it was during creating appointment at the dealers website. They ignored package which I chose during appointment on their website and did just oil change and alignment which I've s | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Mattr
    Remarkably poor dealership .... told me a car was available, scheduled a time to come see it, and, after driving out there ... the car was actually not available. The salesperson who set the meeting was nowhere to be found. I'll never go back to this dealership. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★ mariuscuzmin1967
    What a joke of a dealership... advertising new Ram TRX for 90K + ttl / when i asked for purchase order they send it to me for 138K ... do not lose time on this joker.... | Read Full Review
    11/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ jorge rodriguez
    After we signed up the papers you forgot about us thats not right | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ M. C.
    DO NOT SPEND ANY TIME WITH BLABLABLA with this dealership... advertising vehicle for 90K after discount, and when i asked for the purchase order to make the payment... surprise... we made a mistake ... the price is 139K with ttl.... what a bunch of jokers... | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★ Chris Ward
    Dropped off my truck at 8:30am Monday and it wasn’t assigned to a technician until Wednesday late afternoon. I updated the service advisor of the current issue of smelling exhaust in the cabin of the truck when using the A/C or heater. I explained that the exhaust system was pressure smoked to check for leaks by the previous mechanic | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Connie Powell
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Juan Olveda
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Yoseph Soliman
    Thank you Ashly for the great support, amazing customer service | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Tinajero
    Thank you Jalen W. for making the process of getting a new car so easy. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Larrow
    I purchased a brand new Jeep Grand Cherokee L and my wife couldn’t be more happier. Sal, my salesman, helped me a second time and provided nothing but exceptional customer service! Nothing but good things to say about this place. Thanks again, Sal! | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Jenny De la Fuente
    Excellent attention and great service!! | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Holman
    When I go it's always professionalism courteousness promptness and I appreciate that thank you Dodge ram thank you Johnny Crappa | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Kattinajero
    Thank you Jalen for being informative and for the smooth process of getting a car. | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Robert Garcia
    Was very disappointment you sent sold me a $42,000 vehicle and put three different kinds of brand tires you did not have the audacity to to tell me before buying the truck or you even own it and replaced them after the fact… | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★ V C
    My service guy Johnny is great! But the management he answers to isn't. They do not treat well or accommodate their customers for service issues, manafufactors issues or loaners. Issues that you've been in for from day 1, multiple times that could have been repaired when originally reported. Management will not return calls, messages | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Irene
    My service advisor, Dennis, is the best. He is kind, caring, knowledgeable and patient with elderly. On a previous visit he was able to solve a problem without my asking. He is very professional. The ladies at the desk could be a bit more pleasant but overall it was great. | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Isabel Castillo
    The staff there were super friendly and very accommodating to our needs and guided us through every step. | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Cruz Mora
    Es muy mal lugar llo deje mi camión 2500 para servicio de partes defectuosos de fábrica y solo dijeron que serían 5 horas de trabajo hoy es el día 5 que no se nada de mi camión y hablo y nadie contesta no sé si mi camión está listo no tengo auto para moverme para el trabajo Dodge no te importa q tus clientes se queden sin transporte | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer
    Great and friendly service! My Jeep was ready within a hour. Very convenient for me. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★ C Paden
    If I could give this review 0 stars I would do it in a heartbeat.For my first time having a dodge and dealing with a dodge dealership ; this by far has been the worst experience ever. Let's start in September when my vehicle was dropped off. My vehicle sat for 2 days with them constantly telling me they didn't have my vehicle when th | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ Descendants Job
    It seems as if the service department plays on the intelligence of women customers. My sister has been back and forth for almost 2 months regarding funding behind warranties, what parts really need to be fixed, and what parts that do not need repairs. Only to receive a text message today saying they still haven’t started the repairs | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ T Sargent
    Took my daughters car in to be checked out. Mr. Isaiah was extremely helpful as was the manager! Customer service was A+! I will return when needed.. Thanks Gentlemen for your exceptional service! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ jonatan.g
    Excellent costumer service, very friendly and they answered all my questions, and they also provided me with a ride | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ lucyserrano0321
    Service for my Jeep was great. I will make sure to be back. Dennis gave me a great service. Thank You | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ lucyserrano0321
    I had a very good service. Everyone was very welcoming since the moment that i got there. | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Fraser Family
    I came to Dallas from Austin for a friends funeral. My truck started having issues on the way to Dallas after recently being serviced at another dealership. Johnny Chappa and the service department went above and beyond to get my Ram back on the road so that I wasn’t stuck here. Thanks guys for going the extra mile for me when I need | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Dalia Maldonado Garcia
    Thank you! | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Ramos Olga
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Cely Rojas
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★ Caribeño Vlogs
    In the Dallas office jeep Richardson, which is in the state of Texas, they are making sales in poor conditions. I bought a car after 13 days and the transmission failed. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ it's storms loo
    Johnny is always very courteous and helps me right away. Let's me know when it's going to ready. Keeps me updated on the progress and he's usually right. I'll keep coming back. | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★ Marcos Gutierrez
    Zero, Zero, Zero stars ----- not sure why they require appointments for service if they are not going to honor them. My truck has been sitting here since 1:15pm and they barely took it back at 4:30pm. A whole afternoon wasted. This is ridiculous, who has time to sit a dealership for an oil change for almost 4 hrs..... mind blowing! I | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★ Buzz Maxwell
    The new service department expansion is expansive! I hope they improve their turnaround times. Overall, it was a good dealership with a great customer service model. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ Dwayne McDowell
    Car salesman was very professional great guy. Then I had to deal with salesmanager what a jerk. Will not be back because of him. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ juancruzjr18
    I took my truck in for an oil change, Roberto attended me from the second I pulled into the service bay and had me out in less than an hour! | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ heathcunigan
    Very helpful. Quick process. Helped you learn car features afterwards. Didn’t rush you during the process. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ darryljohnsonagency
    OUTSTANDING. Is the word that should be used….Everything from Customer Service to Operations….OUTSTANDING | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jasmin Williby
    Thank you, Brandon L. Watts for your assistance and your extra customer service | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Hugo Martinez
    Very great service attendant to my questions. Isaiah Wills was great. Thank you for everything. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ kay tucker
    Dallas Dodge takes care of me every single time! They get me in and out in a decent amount of time & always take care of my needs. Such a great staff | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ T Watson
    I received fast and excellent service.. Iam pleased. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Michael Turnage
    Great service. Isaiah Wells was great. We will see how it works. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Ray Julie
    I took my truck here to get a few recalls taken care of. Rich was great. The parts had to be ordered and Rich kept me updated. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Hoffman848
    My experience at this location was outstanding and the salesperson who helped me was so very professional. | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★ Valerie Rosales
    By far the rudest customer service I’ve ever had. I called trying to get a part number and the guy was rude and couldn’t tell me what I was asking for. He kept saying he didn’t know what I was talking about and that he had never heard of it and just refused to help. I had to call a different dealership and they were great and gave me | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Brandi Butler
    Proud to be an owner of a dodge charger! I’ve have my car for over 6 years now and it’s been running great! I am always gonna come here for oil change services and other needs if necessary! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ schramm.h07
    Conner made everything absolutely perfect. Very easy process showed up and picked my car up. Was in and out. | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mrs. Olide
    My service advisor Richard was very friendly. The waiting area is renovated and looks very nice | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Estradae96
    At this dealership from the first moment they've always helped me, they've been very kind with me, they're very professional and although I finished my debt with them I keep coming here for my car services because I trust them. | Read Full Review
    10/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Household Tablet
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Lizbeth Pedraza
    Great service | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Juan Rodriguez
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Daphne Phillips
    My experience was over and beyond exceptional.Chris Moore truly blessed my family, he made the impossible happen. We we walked out with a reliable car for me and my kids. I would forever recommend him to anyone looking for a car and for a dealership that truly cares. I will forever remember this wonderful man. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ vtorres32013
    Very nice dealership and the employees very respectful. Courteous and a very nice waiting room. | Read Full Review
    10/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sameer Almzayen
    When you visit them first of all you will notice there Horrible customer service .They will tell you your car will be ready in 3 hours be sure your vehicle will not be ready until you will call multiple times ,maybe your vehicle will be ready after 6 hours. I have bad experience with them I will find better Chrysler dealer | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ Amin Shahim
    Sosa Rude and absolutely useless associate Drove 30 minutes to check for a recall issue, I explained him the issue, he says we are busy and come back next week, and he said I had to leave my car there for 2 days , I go back few days later , he says there is not much that can be done , and I said why did you waste my time to come back | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Lilly A
    I had such a great experience at Dallas Dodge. Miracle was such a huge help! I mean the whole process seamless. My son and I met with him right after I got off from work and he and his team was able to get the deal done in a matter of no time. My son was able to drive away with the car that same evening. The whole process was a 10/10 | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Bob Enriquez
    I was very disappointed with my experience at Dallas Dodge. The fees for each item diagnosed was extremely high, $180/item! The recommended repair were not specific to the problem. It was mainly to replace as many parts as possible! Over the years I purchased six vehicles there, no mas!!! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★ Mario Rodriguez
    Costume service excelente | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Mrs Duffield
    This is the best dealership. I’ve bought lots of cars. But never had so much fun buying our van. Thank you Mike, Chris and Armando. | Read Full Review
    10/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ esliaranda
    Excellent service and the waiting room is really good. Nice people working, hundred percent recommended. | Read Full Review
    10/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike Bennett
    Good service from Michael Q and Chad. Convenient location and remodel looks great. Recommend the whole experience to anyone looking for a new vehicle. | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Teyona Ewing
    The customer service was amazing. Mohammed responded very quick to the question I har. He was polite and very kind from the beginning to the end. The customers service at this place is phenomenal. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Perez
    Roberto Vasque is an excellent service advisor Customer service was excellent ??. | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Hayley Thompson
    My service rep Johnny was very professional, I was there for a long time. But it was on a Saturday. However the ladies that take the payments need customer service and sensitivity training. For the entire 2 hours I waited Liz and her coworker with the faded blonde/brown hair kept yelling into the service dept. Instead of walking ar | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★ LES FRANKLIN
    Very disappointing. Seconds time they can’t happen to find my warranty that I bought from them . Then when they do find it the elect not to fix things that should be under warranty. I liked Ronnie my service guy, but u can tell all management cares about is profit not service. 3000 extra warranty ….and I called their used car dept | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Jibawi
    I had the pleasure of working with Mohamad M during my car-Leasing experience, and I couldn't be happier with his assistance. Mohamad’s patience and respect throughout the process were truly remarkable. He took the time to thoroughly explain all the details and pricing, ensuring that I felt confident in my decision. Thanks to Mohamad | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Trefil
    Good service and very professional staff | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Edna Hernandez
    Customer service was great! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Veronique Sanders
    Great experience buying a new Gladiator!!! | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Alfredo Montoya
    Quick oil change | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Brady Lamar
    The best service experience I have had of all the dealerships in the Austin and Dallas areas, since owning my 2015 Jeep. I needed more than just routine maintenance and the work was completed and keys back in my hand the very same day. Work and estimates were clearly explained beforehand and they covered the cost of Lyft to take me h | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ ruwhitten
    Service department is efficient and informative. Truck was serviced in the time promised when I brought it in. | Read Full Review
    9/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ sharon.talley
    The service was excellent. They got my car repaired and back to me in 2 days. I'm very satisfied with Dallas Dodge Service Department. Recommend highly. | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Roberto Alejandro Ramirez
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★ Trevor Bert
    This place is HORRIBLE. The Service Supervisor actually told me that the Service Associate was lying to me to make me think they were actively working on my vehicle. Avoid at all cost!! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★ Lizhong Hu
    Liar company, big liar, big liar. When I bought the car, I agreed to give you three free oil changes. After buying it, I came back to change the oil and he said he would have to pay for it. No integrity at all. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ Cristian Amaya
    Muy mala experiencia , sus vendedores son de muy baja calidad en atención al cliente tuve una mala experiencia con un vendedor de nombre AMADO MEDINA hombre muy deprorable y de comportamiento muy agresivo y racista …se negó a buscarme mejor precio por mi intercambio mientras que en el dorado Chevrolet de mckenney tx me atendieron co | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Wilkerson
    I had a great experience at the dealership | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Loving
    One of the best car buying experiences I’ve had! Smooth, easy and professional. No issues with “extra fees” like a lot of other dealerships. Got what I wanted and was on my way! Will definitely buy from here again! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Patsy.beaird
    Customer service sucks cannot get the help you need you holding on the phone no one picks up No return calls. I feel like this company have lots of cars and you are without your car over a week all they say is don’t have loner car which is not right if they have your car over a week they should have a car for you to use till your car | Read Full Review
    9/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Julio Martinez
    La experiencia fue bastante amigable, el tiempo de espera un poco largo pero la experiencia fue agradable, el personal siempre atento | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Ron Jr
    I brought my car in on 9/11 and told the person that I was having some electrical issues with my car. 4 days later he calls and say the price has changed from 180 to 540 because my car is having electrical issues. I had already ssid that. The person that I was speaking to up there had no car knowledge at all and was bad at communicat | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★ Ellie Marie
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    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Navarrete
    Super friendly. It was a great experience buying a new car. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Frankie
    Waco, thank you for keeping us informed on the status of our car. Thank you for responding to our communication. | Read Full Review
    9/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ cmuhammad65
    Great service and I love the new remodel the bathroom is amazing and very clean | Read Full Review
    9/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Arbaiza
    Excellent service with Scott! Very patient, considerate and helpful and willing to go out of his way for his clients! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★ mario Espinosa
    Not good experience. Just to sell cars, try to be good so as to be able to get the benefits and everything you pay for nothing. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Consuelo Caraway
    I love the Reps at Dodge in Garland Jupiter Kingsley and 635! They are so professional and accommodating!! Hands down Jay Hall(Waco) is so super chill and patient you can’t even harass him no matter how many times you call him. They are the best!! Thank you guys!!! Different year same positive experience!! | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ jerry epps
    Service experience was great..I didn’t like the fact that Iw as charged $180 just to look at my vehicle. The flip side to that is they would have taken that off of the balance had I gotten work done with them But they charged me over a grand but the part needed only cost $280.00 | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Omayra 1998
    Great customer service thank you Connor ! Easy and fast process so happy with my new car ! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★ Sam Sanchez
    Not pleased with my service experience purchase a brand new truck 3 months ago brought it in for an oil change all of a sudden they say the break fluid is leaking and that they can't let me leave with the truck until it's fixed which I understand, a day passes then they say parts had to be ordered therefor will need to be kept for mo | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Jamain Jason
    ASK FOR QUINNIE... BADDEST SALESMAN IN THE GAME!! FINANCE MANAGER JIMMY IS KOOL AS HELL.... | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Reininger
    Big thanks to Jalen West, Paul Morgan, and Todd Bingham on the purchase of my new truck. Super smooth process and the even handled what could have been a big issue quickly and professionally. I highly recommend them for your next car purchase. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ agist
    Service advisor with good communication . Facility with nice service . clean environment. Respect for customers time. | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Samchef
    The service was outstanding. The dealership itself was friendly and comfortable, my salesman, Amado Medina, was very courteous, amicable, and sharp. He understood exactly what I wanted and had everything prepared. Overall, I was really pleased with my purchase. | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Natalie Brown
    Great customer service! Dennis, thanks for your help today. My visit was a great experience. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Melissa P
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    9/6/2023 12:00:00 AM | Google
  • ★★★★ Bridget Jackson
    Zero stars…the entire experience was horrible and I hope to never use this dealership again. The service dept. has declined throughout the years. My rep Roberto never returned any of my calls. I even received a text message saying I could reach him via text. I sent about 5 text and no response.Yesterday morning he called to info | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ Latoya Cook
    I brung my car up here to get the top back working I left it there for 3 days last Tuesday and came back friday to get it the top was working but I had things on my car broken that wasn't broken before I am very upset especially since my service person said that they wasn't gone fix it because they don't have parts for my car .... Bu | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ Elijah Ross
    I Bought a car from this dealership back in April for my birthday. I was recommended to this dealership by two friends that gave them such high praise. But unfortunately in my situation my experience was totally different. First off I must give some praise to the Car Salesman who sold me the car. Miracle was super professional and he | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ suzanna.renwick
    Mohammad was amazing and worked with us and kept us up to date each step | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Patrick Cook
    | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Kayla Turgeon
    So happy to have purchased my first car at this location! Brandon was super helpful and patient. Thank you so much for everything. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★ hinojosape1978
    in the offices the ac does not work very well and when washing the new car it takes a long time | Read Full Review
    9/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Margarito
    Not sure why the employees are not friendly, employees should be care a little bit more about welcome customers. Specially parts receptionist. Or they are listening music, watching videos on YouTube or gossiping when customers. Are entering the parts department. They need to at least say Hello or thank you have a good day. They make | Read Full Review
    9/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Hector Hugo Estrada Robles
    Lleve mi camioneta a servicio y me tardaron 2 dias y no le hicieron nada, pesimo servicio | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★ Ricky Morales
    The male secretary in the front said he didn’t know the service hours that wasn’t his department, for me to go over their and find out. Great Customer service | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ maricela salcedo
    Great customer service, very professional and quick | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ James Shoemaker
    Tyler and jimmy was great in and out in an hour. 2023 Cadillac fair price best customer service I had at a dealership since I bought my last truck from jimmy. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Jaccob Charles
    | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ JC Fernandez
    Good experience dealing with the entire team… | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Arrio Solis
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Blair Huffman
    Isaiah was kind, good service. The oil change took about 2.5 hours which is lengthy for an oil change. Service is good, work takes awhile | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ katy
    Mr. Q has been my go to person. Has been very helpful. He is great. | Read Full Review
    8/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ kandicem18
    The updates are nice the wait was just as told the service team is welcoming and quick when it comes to getting you in and out ! Thanks Johnny thanks Waco and special thanks to Derek the service supervisor putting the finishing on my check out tickets thanks guys job well done ! | Read Full Review
    8/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dean
    Long time customer since 2014. Dependable, honest service. My Jeep Grand Cherokee has had its 100K service. And I expect another 100K | Read Full Review
    8/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christian Salazar
    came here to trade my scatpack for a hellcat, Tyler M. got it done for me he was great and very understanding. if you come to this dealership see TYLER M.! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Natali M.
    It was super pleasant, Isaiah was so welcoming. He made the process extremely smooth. My jeep was taken off immediately and left driving great. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Umar Kocer
    I recently went to purchase a Toyota Camry here and one thing that caught my eye was a dirty window. The salesman assured me it would be cleaned upon purchase. However, after buying it, the window still had marks. The salesman suggested that a new tint and cleaning would resolve it, but even after that, I noticed some imperfections. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Larry Cummings
    Quick easy and a great experience for my son's first car | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ hallejim
    Fantastic service, friendly environment Richard Morris the service assistant was helpful and kind. I will be back | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ bnielsen
    Great service. They helped my daughter and made the service process very easy and convenient. | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★ glennjohnston734
    This dealership seems to have reinvented itself since the last time I was we. It is far more attractive and efficient. | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ myrazor08
    I have been to dealer 2x for a speaker to be replace. Going back for a 3rd time. Hopefully 3rd time is a charm. 1st time car was there 2 weeks. This time 2 days. For an one day speaker replace. Only reason I'm going back. Cause the part is back ordered. I would have to wait for weeks again. For it to come in. The service advisor are | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ ventongreer
    It was fast quick and easy. I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up and it was already in the front ready for me. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ laniah taylor
    10/10 & i love my car so much and mr.valentine is a good person to get a car through. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Keidra
    Excellent customer service ! Isaiah went over and beyond | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ Dontae
    Do not buy a car from this place I just bought a brand-new car and the transmition light has come on. I have tried voicing my concerns, but you all make it impossible to get a hold of anyone. Once finally getting through to someone it is communicated to me that there is no timeframe of when my car can be serviced and once serviced it | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ tyresethekilla
    Absolutely so unprofessional, guess that's why she works at a car dealership . I am always kind when I go to dealership places because they are under paid and over worked. I've been there and worked many years doing that. But the service I received today was unparalleled to any I have received before. Audrey will probably always have | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ salma velasquez
    very shameful of you guys to get rid of Cesar E. when he added so much positivity and light to the name of this location. you would think after 6 years of employment with you guys he would have some type of credibility against a new employee who was bringing issues to this work environment. y’all should do better and reconsider for s | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Jocelyn Moreno
    I loved this service of this place my salesperson got me in and out super fast and helped me get my dream car .Miracle !was super helpful ! Definitely recommend going to him ! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Isis Gomez
    Love my Durango. I had amazing customer service. Tyler was great. Made, my car buying process so easy. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★ Julie Rincker
    Do not go here for car repairs 0 stars. They had my dodge durango for 3 months. I had replaced alot under the hood before going here I told Johnny what all was replaced. He told me after having it for 2 weeks it needs 9 different things one being the computer which was new. So we ended up getting the major things needed to get it run | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★ jdarversr
    Absolutely worst experience ever again Waco is absolutely the worst to deal with from communication to the way he talks to the customers is absolutely disgusting I would not advise anyone take their vehicle to this dealership they have now had my truck for 24 hours to replace the batteries under warranty and have yet to communicate w | Read Full Review
    8/23/2023 12:00:00 AM | DealerRater
  • ★★★★ PIKEDG1969
    Service rep was great. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars. | Read Full Review
    8/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laura Torres
    | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Victor jr
    Muy | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Juanita Romo
    Customer service need lots of help | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Carlos_castillo01
    Every thing was great until I realized I’m missing money out of my vehicle. They even took the change out of the center console. | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Teah Rodrigues-Chavez
    The service here sucks!! | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Adem Alali
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★ Quincy Britt
    Went for one thing and they didn't even fix the problem still having the same problem with my car even after i paid for what they said was wrong.. All about the MONEY.. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Miller
    Great job in taking care my needs | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Chad Harris
    Ram 1500 TRX Lunar Edition Purchase for New Company ????? Starting a new business venture, I needed a robust vehicle to navigate rough terrains effortlessly. After a disappointing experience with Ford, I decided to explore other options. I struggled with trying to purchase two Ford Raptors over a span of six months and the less-th | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ phil Z.
    The counter parts guy was extremely helpful and when they did not have the parts he went on computer and called to locate parts. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Marielamartinez5657
    Best dealer fast service , good customer service 100% recommend , miracle Makes your purchase easy and fast | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★ Juan Lugo
    Bad service w/ Salvador Sosa service manager. I Was told the deal for the tires was to buy 3 tires and the 4 tire for 1 dollar and I need 6 tires in total . So i would just pay $2 and take 2 more tires that I would hold onto when neededs. When I payed jose did not honer promotion even when I showed him on paper. He was unprofess | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Ryan S
    I want to start off by saying this is an honest review from an honest customer. This is the second time I bought a vehicle from Dallas Dodge and I will keep coming back here. The salesman I worked with was Jalen. He was very professional and I can truly say he will work for you to get a deal. I spent a couple of days on the phone wit | Read Full Review
    8/10/2023 12:00:00 AM | DealerRater
  • ★★★★ Chet D. Arnold (IN MESQUITE Magazine)
    My experience with Dallas Dodge was very frustrating. My truck was taken in for a Oil Change 8/3 @ 9a. While there I decided to have them look at a Suspension issue I was having. The tech plugged in and advised of error codes. One being weight over the limit. I explained this was an issue because after carrying a load of sand is whe | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★ Jennifer Tran
    Super unhelpful and unprofessional. I have been trying to get in contact with finance and the manager for the past month but no one seems to want to pick up the phone and work and when you call the receptionist she’ll let the phone ring and not pick up the call. If I could give this place 0 stars I would. You guys make it real easy t | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★ Melodi B
    Prices are not set With/Per a appointment. Run!. Jaida Sucks!. And I Will NOT be Returning. Jaida Informed Me that the prices online ARE WRONG!. Even Though, When You set a Appointment Each day Everyday the Price changes.? What's Wrong About the prices online to be exact!. What I wanted Included a Engine Oil change, Cabin Air Filter | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ jasonlightner1971
    | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ George Williams
    EXCELLENT SERVICE | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Daisy Ramirez
    Great customer service delivered from Donzeal. Recommend this location!! 10/10 | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★ John OGrady
    | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Elsa Jabbi
    The service was really great, and I like to people | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★ Melodi B
    Prices are not set with a appointment. Run!. | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★ Prabhu Veeramalla
    I wish i can get -ve stars.. My experience trurned good to bad to worse.. During my puchase they pictched all add ons and after adding them no one responds to any email, chats.. texts.. calls. Missing parts on the upgrades.. no activation infomration after paid for the service.. no certification letter for PHEV.. its been weeks im tr | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★ mireya medrano
    If I could rate this place 0 stars I would. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Coka
    My experience was incredible!! Donzeal assist me on my new 2023 dodge charger and he followed up with me after my purchase. I absolutely love it. 10/10 recommend buying a car here. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Dave
    Great sales person in Q. Always get good results and service. The staff is always gracious and professional | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephaniewil88
    My advisor was super helpful since the moment i arrived there until i left! He answered all my questions and was very nice! | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Campos
    | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tra Chambers
    They did good and good work is hard to find | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Emilia Galvan
    Thank you Alex for helping me uall did a good job it took few hours but u safe me money and I enjoy the new offices it looks very nice | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ MVscatty
    Very High customer service quality, Jaida Service Advisor took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership | Read Full Review
    7/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ mrmurray5454
    This place is great, never have any issues in and out in a timely mann. | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ S Cordova
    I had an appointment and I spent over 2 hours there for an oil change. The representative never took the time to let me know that they completed the service, at least the cashier helped bring the documentations and bring my car quicker. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ mal lew
    Good service fast. And was done the time it was supposed to | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Montel thomas
    Great customer service and great employee service and they are helpful and honesty and they will work with you no matter you got going on. | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Andy
    Chris Moore was hands on and supportive throughout my entire new car buying experience. He understood the logistics and stress of buying out-of-state could place on the buyer and did all he could to welcome my husband to the dealership and answered any questions and concerns. Chris worked in tandem with myself, the actual owner of th | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Ojeda
    Highly recommend Dallas Dodge! Great service! | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★ Rachelle R. Vetter
    UPDATE: After my previous review, I was contacted by management and they were able to successfully resolve the issues that I was having, so I updating this review accordingly. BUYER BEWARE!! I have purchased many vehicles from different dealerships across Texas, and this one was the absolute worst! Price was good but there was a | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★ Dave Whaley
    Could have done more like check air pressure in tires | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ rrushe
    Took care of my truck in a timely fashion and I got a good cup of coffee! | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ 214jd
    Ordered my Ram there, keep it serviced there, will continue to do so as long as their svc reps continue to take care of me. Robert, svc rep this time was excellent! He got me in quickly and out super fast. Ridiculous in a good way!!! | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Melissa Fosnight
    This place has had our wrangler for a month and still doesn't have everything fixed! And the wipers have melted to the window. So frustrating. The tech came out before I was ready to drive home to see if he could fix the problem quickly. Nope. He said a part needed ordered and I would have to come back. He seemed shocked when he saw | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★ Margarita Outley
    Not good service. I went in for an evaluation, I was told $180 would come off my bill of whatever work I had done after but they charged me separately. They did not have parts as I was first told and they wanted to charge me $602 for a service they were not sure the care needed. They had to try doing an evacuate first to determine th | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Gilberto Carrillo
    Buen servicio | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Walder Aguirre
    Exelente servicio | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Omar
    | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Fitsum Mesfin
    | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★ maria
    Purchased a brand new Jeep Grand Cherokee 2 months ago (May). Purchasing experience was great, the sales man did an amazing job throughout the whole process. Within a month and a half we received notice of a recall, sure those things come with it. The service department is terrible. The first attempt of taking the vehicle for service | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dolores Garcia
    | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Denzel Maxey
    Service was great. Chopped it up with my boy Cesar felt like home. Mopar or no car baby | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★ aaron
    My promaster van has been at Dallas dodge for 31 days to date for a replcaement ignition switch with lazer key. Not once have I recevied an update from them nor Dodge headquarters. I will never ever take my truck there again for service. I bet if i owed money on truck and quit making payments until they got it foxed, i bet it would b | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ mthomasblessed1
    Great Customer Service and my service provider Mr. Johnny was very nice and informative. Thank you | Read Full Review
    7/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nicholas Combe
    I recently worked with Rob to have my car serviced for the first time since purchasing it. From scheduling the appointment online, to my first connect with Rob, the entire experience was great. Rob was very thorough in explaining what was included in the service, the cost, as well as going the extra mile to dig into a potential conc | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Rogelio Mendoza
    Excelente servicio y atención se dio respuestas a todas nuestras dudas. | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Jessie Vanciel
    Totaled my CRV and was super stressed. Was thinking about a truck but wasn't sure where to start. A friend suggested I reach out to Cesar at Dallas Dodge. I spoke with Cesar and went in for a test drive. Cesar listened carefully and helped me find a truck that would suit my needs and fit in my budget. It was a very stress free proce | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Orion Transportation Services Inc.
    Tyler is the best! Thank you for help! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Milissa.bedford
    I was here for some repairs. My service advisor was excellent! He was very responsive and set appropriate expectations in terms of time and charges. Johnny is excellent. A good service advisor makes a HUGE difference! | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Beard
    I was disappointed in the service I received getting an oil change. My appt was at 1pm. At around 3:40 the service employee comes to tell me they haven't started on my vehicle because they can not get the hood locks open. I told him they're not locked. He questioned me and I stated I know for certain they're not locked because Platin | Read Full Review
    7/12/2023 12:00:00 AM | DealerRater
  • ★★★★ Roc R
    JOHN RUSSO you are refusing to refund my money because of the condition UPS delivered my pacakages , and because I did not return the damaged product in damaged shipping boxes? After I went and purchased a new box to ship back your damaged product. ISAISA told me I will get my money back , but now he is denying what I said . JOHN RUS | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★ Kai'Z Avery
    If you’re a female and own a jeep do not! I repeat do not under any circumstances take your Jeep to this garage! I paid these scammers 2,000$ out of my hard earned money to not even be able to drive my truck for a year 2015 Jeep Patriot with the bare minimum needing to be done ware and tear. It was in perfect condition except after t | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Amando Jerez
    Very good service,satisfaction guaranty | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★ Pascual
    Este lugar es de lo peor que puede tener la agencia de dodge y ram el servio espantoso el personal desobligados e i responsable con los clientes el problema mío es Mi camioneta le prendió una luz y me dijeron que lo dejara con ellos supuestamente en 3 días estaba lista eso es lo que dijeron pero no fue así tardaron 10 días y me la en | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★ Valdemar Guajardo
    Dennis has given me allot of assistance when it comes to our van. Unfortunately it seems the mechanic or shop has made our experience very dissatisfied. We’ve spent over $16,000 on a new motor and transmission and vehicle is still back in the shop after 8 months of being there. Seems like a guessing game at this point. | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Le Cora
    I was really impressed with the service! Everyone was professional kind and friendly! I usually dont give reviews but I felt compelled too! Ms. Annette and Ronnie! Thank you | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Fgreen509
    Good dealership they just couldn’t find my problem with my car this time!!! Ok | Read Full Review
    7/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ D
    Continued 5 star hotel service and the new space updates are amazing ! Best dealership experience ever ! | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike Sowell
    Just ordered a challenger. Great sevice so far. Update when car arrives. Got my challenger and everything went great with this dealership. BUT ONE WARNING!!! DO NOT GO THROUGH TD AUTO FINANCE FOR YOUR LOAN!!! THEY ARE THE MOST UNPROFFESSIONAL COMPANY I HAVE EVER DEALT WITH!! THEIR WEBSITE IS BROKEN! I TRIED SETTING UP AUTO PAY FOR M | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Jking2335
    Professional. Listened to what I wanted. Worked with me on price. Definitely use them again when the time comes. | Read Full Review
    7/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Estermo
    Dallas Dodge is a great place to go for service. Johnny is a great SA | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Taylor Dungan
    Jalen was great! Driving from OK he made it go so smooth and easily! Very happy with my service! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ enmarish
    Ronnie in service was great, but we missed with fixing the vehicle. I picked it up Saturday, same fault returned Sunday. I spent $536 at Heberts Town & Country Jeep three weeks ago. I spent $423, this weekend, and I am still getting the same faults. I will be dropping my Jeep back off at 7am tomorrow morning, really need the correct | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edwin Hernandez
    Good service | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Victor Atenco
    We had the help we needed as soon as we stepped foot inside the dealership. Amado Medina was very welcomeing, also helped us thruout any questions we had. Amado Medina was very helpfull on explaining the details of the cars we were looking at. Overall the experience we had was grate, and left with a brand new car, Thankyou. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Jwanyoike94
    Great customer focus and professional service,Great innovation and good quality products available for grab. | Read Full Review
    7/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rubenrodriguez
    Best customer service in DFW and nice people take care me and explained all new starrs | Read Full Review
    6/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ donaldleegothard40
    Excellent experience from beginning to end. Got what we wanted for our trade and now drive an exceptional vehicle. | Read Full Review
    6/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Charles Hoag
    Service center is either crooked or just very bad at their job. Spent a ton of money to fix AC - got the car back two weeks later with the AC not fixed and them wanting twice as much money. Now the car is in worse condition, dirty, and will be taken elsewhere. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★ kendrie withers
    No communication and nobody was really offering any help. I dropped my car off for recalls and I was VERY disappointed. After trying to communicate this to my service advisor I was essentially dismissed, and when I went to get my car (after having to decide to take it somewhere else) he was too busy chitchatting to help. I would ne | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Adrienne Evans
    Great place to buy a car. If its not a Ford, this is where I come! | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ charles Simons
    Everything was great except detail on the car. Tires and wheels still had writing on them and the motor was covered in dirt. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ Chris Carlisle
    Ran my credit without asking just because I inquired about a vehicle they had. I NEVER said I was going through them for financing. I had cash for the car. Because of that I will NEVER do business with them | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ martin zuniga
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Mark Anderson
    We are I. Vacation traveling though and another dealership closer said it would be 7 days before they could even check codes for problem. Waco at Dallas Jeep had them do a quick check and found the issue was the battery, provided a Lyft to akd from Hotel and corrected the problem within a couple hours and got us back on the road. I w | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Daisy Vee
    Ronnie and Robert did a great job with the service side of my vehicle. I've came here since my purchase. Although the wait time can be lengthy at times on the weekend. It is common and the upgrades to the waiting area are nice! Loved the new design and concept. Dallas Doge doesn't disappoint. I always recommend folks here. Thanks guy | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Deetoofast14
    Very great service,Good people super patient and calm very simple process and my car is back up and running thanks to them | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ gallardocristian589
    Robert was helpful got me in quickly to get a great service. Friendly and quick! thanks. | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jazmine Beasley
    Ronnie was amazing and kept communication my whole service visit!! Will be back again!! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Robert weinberg
    Our salesman Valentine was extremely helpful and the process was super easy | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Katina Edmond
    | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Isis Gomez
    Love my Durango. I had amazing customer service. Tyler was great. Made, my car buying process as easy. | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Mathanaruban Selvarasa
    Dallas Dodge | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Allyssa Johnson
    Great service | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★ Kerry Garvin
    The service department is HORRIBLE!!!! The dealership makes mistakes & the customer has to suffer. I don't know about the sales department but customer service in the service department is NOT a priority!!! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Mike Cantu
    Excellent Serice | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Phillip Connor
    Took to long for oil change | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Alvarado
    Great Service Center. Cheap oil change and great deals on other things. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Maria Flores
    Staff is very nice. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Ed Twostep
    Great service ?? ?? | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Garry Dupper
    Sent the survey before I got there. No refreshments in the waiting area. Only a few places to plug in. Waited over an hour after told vehicle was done and just waiting on the paperwork. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★ cjwilkinscw
    Jaida is a horrible service advisor! I purchased my car in 2018 at Dallas Dodge and have done EVERY service required and/or recommend at Dallas Dodge faithfully as well. No complaints with any of the multiple service advisors I’ve used until today. Jaida was the worse service advisor I’ve ever encountered and I’ve worked in dealersh | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Alfred Garza
    Very easy process, with communication along the the process, even got me a lift home, thanks Dennis!!! In service.. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Mauricio Garcia
    Thanks for recommending what autopart repair in each oil change and today Got all GREEN/Check points&IGot discount for oil change paid$37.00…incredible!!! | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★ Sonia Hill
    Do not purchase the Mopar Service plan. My truck has been at the service center since 4/27 and still awaiting approval for repairs. Please be advised that the information that you are given when purchasing your service plan is false! You have no voice in the process, the minimum start to the claim process is 14 business days. The app | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Marquis
    Great customer service and detailed work and diagnosis for my vehicle. Robert A. is amazing | Read Full Review
    6/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ nbenner99
    Excellent service Waiting area was clean and very comfortable. Would recommend this service to all friends. | Read Full Review
    6/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paula Ogunlolu
    Johnny is ever available and helpful each time I come in for routine maintenance. His helpful suggestions sure comes very useful and saves future costs. Again, I sure thank you for always gracing me with kindness, now convince Dallas Dodge Chrysler Jeep oil my only destination for my auto needs. Thanks Johnny ?? | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Turpin
    10/10 recommend Isaiah in the service department! Had to get a lot of work done and he was easy to communicate with, provided regular updates and was honest across each step. Will be using him next time. | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Casey Moore
    I’m impressed! My first Jeep purchase was horrible! I decided to not return and give Dallas Dodge a chance when it was time to trade in. Everything went smooth! Miracle the sales rep answered all questions and made the buying process easy. Chris the manager went above and beyond to make sure we were happy. The service dept. is quick! | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Brooke Sutton
    We just bought our 5th car in 4 years and this was hands down the BEST experience ever. I wish I would’ve found this place sooner. Our salesman, Tyler, was honest with us from the moment we inquired about a vehicle. He helped us complete 75% of the deal before even coming in to the dealership. When we arrived to complete the paperwor | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Grissom
    Great experience and Leo was great. | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★ Brian Mack
    Arrived at 7a, their opening time, for an “express” oil change. Waited for over an hour and was told car still wasn’t being serviced, likely due to the mechanics arriving late for work. Knowing I had to leave by 830, I took an extra step and had a 730 appointment scheduled for the oil change which was ultimately pointless. Ended u | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ MissH
    Any time my jeep has any problems, I bring it to Dallas dodge for service. Now I do wish everything can be repaired within one day and the price is lower but the quality of work that I receive and the customer service from the service advisors are well worth it. | Read Full Review
    6/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael.millerdeuce
    Was as smooth of a process of buying a new Dodge Durango Hellcat as it could have been. Was treated with kindness and respect by Tyler McLoughlin. Would go back to buy another car from him 10/10 times. | Read Full Review
    6/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ gsgmgroup
    Very happy with the service my service writer Salvador was great and the service was done sooner then promised | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ zahra.coburnperez36
    Robert Vasquez provided excellent customer service and was very helpful. When we come back next time we will ask for him! | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ ismaels585
    For sure the best dealership I've ever been to, 100% satisfied every time I stop by. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★ beachwink3
    We brought my sons car in for a problem with the AC. They had his car for over a month and it still wasn’t fixed. We decided to bring it somewhere else.. Cory the service manager flat out lied to us on the status of the car | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★ Crystal Smith
    I came to the dealership in April for a test drive offer and spoke with Brandon. Brandon advised me there was a problem with the email system to process giftcards but would make sure I would be taken care of. Now here we are in June and this place does nothing but give the run around. I have left multiple messages and voicemails with | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ mc37414
    Top notch service people! I will always bring my dodge to this service center in Dallas. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★ George Denny
    Brought in a Jeep Grande Cherokee ECO diesel for error code “DEF” issue on vehicle and to get to dealer immediate or vehicle will not start after 2 miles. Closest dealer was Dallas Ram. - 5 days later dealer charges $2424 for diagnostics and replacement of a fuse box - Drove 300 miles(Bartlesville, Ok) and same DEF error code with 2 | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Mikesowell4
    The best car buying experience ever! Very professional, knowledgeable, and kind! I highly recommend them! | Read Full Review
    6/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Julieta Gonzalez
    The employee left the chest open and open it | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ deyon Lee
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Orzechowski
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Taye Mays
    Service is really bad. To many people standings around staring and not being helpful at all. And they have me an estimate that was outrageously overpriced to replace my under plate on my 2019 charger. The tech LIED and said that he would have to take my bumper off to replace the part. I went to another dodge dealer. And they said he | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Marion
    Service advisor was great. My Jeep was finished faster than he told me. He also gave me a gift code for a free wash at a car wash down the street | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★ chris.newton96
    When I first walk in my Sales Person Val didn’t even hesitate to even great me. After that we went on to make a sale | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rogue Flower
    Excellent customer service, great work, and a very nice environment! Every visit is a pleasant one! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Brighteyes119
    The initial sign in went quick and easy but the time it would take that was quoted was off. The guy who checked me in said about 2 hours. I had arrived early for my 1:00 pm appointment. Around 12:40. They took me right in so that was a plus but I was still waiting for my car after 4:00 pm. I did have them put on a new rear windshield | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★ Thomas Seay
    Worst service I had in my life the wil not fix your wine u have a warranty | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★ Rachelle R. Vetter
    BUYER BEWARE!! I have purchased many vehicles from different dealerships across Texas, and this one was the absolute worst! Price was good but there was a $1500 add for a certification making the price change and it not to be as advertised! . Get past that and drive 5 hours to purchase the vehicle. Upon inspection, vehicle has u | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Sowmya Reddy
    Didn’t like the service at all. The salesperson was too rude. He never talked the way he should. The salesperson misleaded by stating few wrong calculations regarding financing, later it was cleared by the finance manager. Everything was good except the sales guy. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Guy Jones
    Polite and helpful people all along. I feel confident that all work was well done, too. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ frank colon
    | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★ K.C. Yost
    Save yourself the time and headache, drive to another dealership even if it’s out of the way. The sales department is dishonest and will try to strong arm you into signing before you’re ready, they’ll call each other and act like they are getting offers on a car to get you to buy before it’s ready to be sold. I had to request a diffe | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★ Thomas Seay
    Worst delship in the world | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ RayRaywahlquist
    Service is a little slow but always done correctly for a one time visit. Vehicle pricing is the best | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Duncan
    Up front pricing and trading!!! Process was plain less. They even went out of their way to quickly move items over to the new truck!!! Thanks | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ deisy chantaca
    | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ legacy Fine
    I have been going to Dallas Dodge for over 13 years I love your customer service , MikeQ is excellent at his job. It was very nice ti Jimmie in finance dept | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Latasha Mosley
    I always get great customer service and the service be fast | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Ralph line
    The parts department guy was really nice. He didn't try to push a sale or up-charge me. Honest business practices are very important to good customer care and service | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Juan DB
    Awesome experience, got exactly what I wanted, thank you Mr Waldo and Mr Moore! Highly recommend for car buying. | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Jacqueline Scroggins
    Very consistent and considerate | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Roderick Mills
    Got there on Saturday and they took care of me. | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Ryan C
    Ronnie in the service department was awesome. | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Marcos Rivera
    Couldn’t be happier with the service and purchase of my Jeep! Jennifer, Chris and Mohammad did an excellent job getting me a deal I was comfortable with, and left within 3 hours with my new car! Never had a faster and efficient experience with a dealer before. Highly highly recommend these guys at Dallas Dodge. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Fletcher
    Fast & friendly service!! I highly Recommend Dallas Dodge for your next new car purchase! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Brett McAlpine
    Very helpful and updated me regularly. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ John Potter
    Service department was quick and knowlegeabe on my concerns. Isaiah Wills helped me get my truck in quick to diagnose the problem. Thanks. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★ Anthony Huynh
    Will not be going back. Go see Paul at McKinney dodge instead. He is the best | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Kobe Tilley
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★ Cameron Knox
    Very bad service for my car I took it in cause by car kept backfiring and when the auto start/stop thing kept shutting off the car I took it and and they tested the battery and said I’d either have to pay $200 for them diagnosing the battery as the problem or they would take the $200 off if I payed $400 to have them put the battery i | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Hai Dinh (Andy)
    I brought my 2017 Chrysler Pacifica in for repair and was assisted by Mr. Isaiah Wills. He was extremely courteous and helpful to help me fix the vehicle within my budget. I truly appreciate the great service here at Dallas Dodge Chrysler Jeep RAM. Highly recommend!!! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Trevino
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ LeAndre Rucks
    Quick & Great Service | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ J Russo (Russo)
    Always quick and great service | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Cedrick Baker
    Great service advisor | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★ Sonia Hill
    Do not purchase the Mopar Service plan. My truck has been at the service center for three weeks awaiting approval for repairs without a rental. Please be advised that the information that you are given when purchasing your service plan is false! You have no voice in the process, the minimum wait for approval is 10-14 business days, a | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Nia Jones
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Lewis
    Very good | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★ Jannel Boyd
    My appointment was at 1:00 PM and they didn’t start the service until 2:50 PM. I was there until 3:30 PM for an oil change. I set an appointment for a reason instead of walking in. Apparently they do first come first serve regardless of what time your appointment is. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Josh Long
    It was great, literally one of the best car buying experiences I’ve ever had in my life, the staff was great very professional, shout out to Todd Bigham & Leo Mendoza for a great experience with Dallas Dodge, I will definitely be doing all of my future vehicle purchases with them and so will friends and family, thank you to Dallas Do | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Royce Curry
    Had several service procedures done. All completed successfully. Isaiah Wills very helpful. Long time Dodge customer. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ brian knoy
    | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Ms. Roz
    | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★ Angel Navarro
    Went in for an oil change and alignment. Didn’t receive the paperwork for the alignment. I called and asked for a picture of it to be text to me or emailed. Never got anything. Soooo I guess I just have to assume they performed an alignment!? | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Angela Phelps
    Professional, courteous, attentive, and on schedule! Great updated waiting area! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Morena !
    The reason for my visit was unfortunate, although having to be in a different state the agent I was working with was amazing, nice, friendly and kept me updated every step of the way! I greatly appreciate all of his AMAZING customer service!!! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Jon Green
    Great dealership, great sales people and agrwssive pricing! | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Ameen Habash
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Plácido mendez
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Camilla lewis
    I had a great experienc | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Tasby
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Whitney Yates
    Amazing dealership! Best experience ever! Brandon was amazing to work with everyone was nice and just all around great atmosphere to be in. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike Andrade
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★ Dharma Solstice
    They took 8,000 dollars out of my account and they were not suppose to. That was on April 25 and today is May 8. They keep giving me the run around on the phone and nobody will help me. I spoke to Ashley last week and she said someone would call me back, but they haven't. Absolutely DO NOT RECOMEND 0/10 | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Semper Fi Marines
    | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★ Josh Stanley
    DO NOT GO HERE This dealership uses shady business practices to try and lure you into buying a car from them. Went here to buy a used Mustang GT, and as soon as we talked about the price, I learned that they raised the price $1.2k above what it was listed for online. I presented the quote (sent directly from their website) and they | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Austin Jones
    | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Willie
    Waco was great and very knowledgeable!!!!!! The service department is great and it might be the reason I buy another car from the dealership | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★ William Hicks
    No one is running the show at this place. We used Dallas Dodge for our fleet service. Used. Took a truck for a couple minor repairs. One, the window wouldn't roll up. Over a week and one repair done. They left our truck out in the rain with the window down. The truck, with only 52k miles, now smells of mildew. An absolute disgrace. | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Mickey Stateler
    These Guys, specifically Tyler and his GM, made an advertised deal from another dealership (real close to DFW) work. Other dealership tried a $2000 bait and switch. 5 stars guys! Thank you. My undeserving Son was very happy! | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Rashad Reese
    The services were excellent. Val and James took really good care of me with no hesitation. Everyone at the dealership was very nice and professional. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Duran
    Buying at Dallas Dodge was the smoothest process I've ever had purchasing a vehicle. Driving in from out of town worried me as far as time went; however, I was in and out in a little over an hour after working the deal by phone...100% recommend! | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Toddric Daniels
    | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Quala Reddick
    Johnny was my advisor. He was patient and kind. He made sure that my car was well taken care of. He also gave me a voucher to have my car washed. It was definitely a smooth process. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Garcia-Guiton
    Dallas Dodge has always taken care of my truck for the past 5 years now and everyone from the service department to the sales department have my trust in maintaining my vehicle and buying any future vehicle with them. The service fees and sales prices have always been responsible and fair. Great place and highly recommended. Thank yo | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ SEGURAJMNZ
    It was great fast and easy. In and out process the inventory you have is amazing literally every color you can think of available. My sales team treated me absolutely wonderful, offered water seating asked a few time if I was ok, love the attention atmosphere and great attitude. Definitely went to the right place to buy thank you for | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Lewis
    | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★ Destiny
    broke my bumper and said they replaced it but it was all bondo. terrible place. always a problem with them. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Jay Oneal
    Best service hands down and great people! | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Luis Tarango
    | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Holman
    Super friendly staff and they did an exceptional job of locating the vehicle I wanted at the right price. This is the third vehicle I have purchased from Dallas Dodge and will not be the last. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Vonda Rose
    Had the opportunity to meet and work with Johnny Chappa as my service consultant, he was very helpful and kept me informed about my vehicle repairs. I appreciated his concerns when it came to payments amount. He talked with his manager about trying to help with the payment arrangements. I recommend this dealership repair company. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Annie Ramirez
    Great service! Highly recommend Ronnie DeLuna as your service advisor! | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Elisa Jimenez
    Ivan was fantastic. He was extremely patient and knowledgeable with all of the vehicles, trim levels, Bluetooth set up, and special features. No question went unanswered. We will definitely be recommending him and this dealership to family and friends. Every employee we encountered was extremely friendly! | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Richard Wilson
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Yunior Aviles
    Muy buen servicio y atención | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★ angie
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Monica Gonzales
    | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Norma Nila
    Johnny was amazing, very professional, would definitely return! | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ 5IVE POINTS
    Chris was great to work with. He wasn't pushy at all, very laid back. I knew what I wanted & he made it happen. Came down on the price & up on my trade to get a deal done. Financing with J. Deaton was smooth even through an outside lender. Don't let construction keep you away or you'll miss out! | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Jacqueline Sanchez
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★ Lyle Lathem
    I bought a maintenance package to cover oil changes and tire rotations. Stupid dealership tried to change me $60 for extra oil it takes. MOPAR confirmed that was not accurate for them to do that. They also tried to upset me another $54 for gas additives. My truck doesn’t use gas. Then they left their greasy hand prints over the door | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ David Alston
    Fast, courteous., lyft ride round trip while waiting. 10yrs still happy with 2013 Ram 1500 Thamks | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Maria Martinez
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Steven Bautista
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Martha Rodriguez
    Excellent service on al the ways. | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Urquia
    The people is nice | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★ Randy May
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ tiffany love
    Miracle and Nick were great! | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Sergi Lopez
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Dee Dee
    Awesome service every time I go. | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Eddie Johnson
    For the past few times I've been to Dallas Dodge Ram, i have had Richard as my service manager. He has a great attitude and is very professional, I will never take my truck to another dealership. | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★ mmarthammedina1981
    The worst experience I've ever had. My car has been there 3m and nobody calls or answers to give an update. Its there for the the same reason & nothing is being done. It's more frustrating that they ignore my calls n texts. ?? ?? ?? | Read Full Review
    4/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Juan
    Excelente trabajo y atención | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Trevino
    | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★ Dale Aston
    Accommodated my immediate appointment request and finished the service in reasonable time. | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★ john summons
    They do not care about the customer once you buy they treat you like you owe them something If you have an repair they will not provide an loaner car and must times it's a waiting period and a oil change takes for they Ruined my Ram experience now I drive an gmc sierra 1500 4x4 loved the truck hate the customer experience | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Pk Patel
    | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Mariah Q
    Amazing experience as always! I bought my dream car just a week ago from here and the process from start to finish was seemingly effortless! I would say I’ll be back soon but c’mon My Dream Car!!!!!!! | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Angel Andrews
    Amado the salesperson was great. I went to Dallas Dodge because the price advertised was great, but beware that is just click bait. I ultimately made the deal and bought a car, but was a bit Disappointed in the dishonest pricing on the web. Everything else was great, empoyees were friendly no complaints there. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Leotis Price
    Horrible service!!!! My service advisor did not communicate well and in addition to this I had to argue with the service advisor manager to send a Lyft to get my wife. After having to spend $933 to get my car fixed, the service manager complained about $73 Lyft ride. My car was also left dirty. I will never return to this place. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Slim
    Very Professional and fast service! | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Dave Nine
    One of the best car buying experiences I’ve had. Everyone I worked with was up front, honest, and knowledgeable…everything you’d want in a dealership. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Lloyd Brown
    | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Erik Mendoza
    great service | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★ Jeremy Dixon
    Very expensive charged me a lot of money just to look at my car didn't fix anything and very rude employees would never go back again or wouldn't recommend anyone to go there | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Emmanuell Molina
    Always a pleasure to visit the Dallas Dodge team. I needed an oil change and tire rotation. I had Ronnie help me out. Very professional and very helpful. The new facelift the dealership is getting looks amazing. I feel like I’m at a high end dealership and the service reflects that for sure, I will definitely keep on referring my fri | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Martin Cadena
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★ Angel Gill
    As much as I love dodge I am so highly disappointed in the service of this dealership. Me and my husband were treated extremely poorly and talked to extremely low. The manager Cory again and again showed no empathy for our issues we were having with the vehicle and told us time after time we were wrong and had to pay additional fees | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Connor Westberry
    The experience here was fantastic. They took care of me here , where as elsewhere they were gouging me. | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Shambrae Polk-Shepard
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Laura Lashus
    | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ TINA TOLLIVER
    Was very concerned with my needs an made sure it was in my budget thanks Isaiah Wills best service consultant | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Francisco Nunez
    Great job very professional | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Ken Hilton
    It was positive in some ways and negative in others. When I pulled up to the dealership I had to stand there and wait for about 5 minutes before someone came to ask how can I help you. Once the gentleman did come up then the positive side came out his customer service was outstanding kept me involved in everything that was happening | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Ryburn
    None of the managers return calls, the employees that answer the phone are rude and will send you straight to a voicemail when the recognize the number, So no i wouldnt go back, nor recommend ten | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★ Taylor Touma
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★ David Wick
    Poor customer service. Lack of communication from Service writer. Couldn't fix a problem even after keeping my vehicle 4 days. Picked up and had to return for other work to be redone and it still wasn't corrected, even after waiting 6 hours at dealer. I fixed previous problem on my own. Will not be returning to this dealership. | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Miesha Jones
    Isaiah helped me and provided phenomenal customer service. He assured me that the mechanics would get to the root of my issue. He communicated very well throughout the whole process and kept me updated on the process. He alleviated a lot of my stress-LaParish J. | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★ Yurema
    do not recommend. | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★ Alexandra Torres
    Be sure to make your service appointments first thing in the morning. 9 am is not early enough.. waited 2.5 hours for my oil change :-) and was not even told sorry for the inconvenience after I had been told it would be about an hour wait. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★ Abby Hernandez
    I tried applying for a vehicle at this location. Was texting a sales person for a day or 2. The person was being nice & trying to help. After a few days they stopped responding even after I reached out 3x after & no answer. So I just went over to the Dodge dealership by Forest ln & 635 & got a new vehicle. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Kari Reynolds
    | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★ David Ellis
    Well if your looking at the reviews go ahead and read the 1 star reviews cause there the most honest when it come the Dallas Dodge Service department! I took my truck in on Wednesday for a check engine light, a radio that has it own mind,oil change and a recall on the tailgate. My service advisor advised me i would should be ready on | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Linda Lopez
    Dennis is very polite and professional and very helpful and resolved my issues with my car, there were two other associates that also approached me and ask if they could help me while I was waiting for Dennis and filled him in and Dennis also asked , very impressed on there manners, I will definitely will come back if I have issues w | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Hailey Thompson
    Rich was awesome! | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Cadillac Wilkenz
    I highly recommend Richard at Dallas Dodge he's professional & values the customer Best regards | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Armandodlc1966 @google.com
    We would like to thank everyone at Dallas Dodge they were friendly and helpful.They had our car ready to go washed and fueled up it was great experience. | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Garcia
    Thanks because you take care of customers | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Roz Hewitt
    Went to Dallas Dodge, met up with Connor to get back into my dream car; Challenger. He was the best! I didn't end up at the dealership all day. In a matter of a couple hours, I was outta there driving off in my limited edition, lime green Challenger!!?? Go see Connor! You won't regret it. He's even got jokes to get you through!!?????? | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ John Koch
    Service was good, except I told the Rep I can't afford new tires at this time. Later I got 2 spam E-mails from them saying this needs immediate attention. Tires will still pass state inspection. They need to stop the SPAM. | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Omar Sierra
    Great Service, Robert Vasquez is the best! | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Richard Rudol
    | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Cris Verduzco
    | Read Full Review
    3/30/2023 12:00:00 AM | Google
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