Return to complete listing of Mopar Auto Service Specialists In Dallas

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Frisco Chrysler Dodge Jeep Ram

Frisco Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians

Call (469) 535-2194 today to schedule your next appointment.

Our technicians at Frisco Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ peter.hefley
    Excellent location! Easy to get to. It was my first time and the service advisors stepped out to help me out and understand the process. They walked me to the waiting area, which was nice even though they're undergoing construction. Can't wait to see what it looks like finished! Communication was great throughout the service and I we | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ peter.hefley
    Excellent location! Easy to get to. It was my first time and the service advisors stepped out to help me out and understand the process. They walked me to the waiting area, which was nice even though they're undergoing construction. Can't wait to see what it looks like finished! Communication was great throughout the service and I we | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ TIM
    Davis has made servicing here very easy for me. His communication was great with all the updates | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ willoogle
    Both Lester and William Kissam provided an experience that valued us as loyal customers and reinsured their commitment to customer satisfaction. | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ willoogle
    Both Lester Jenkins and William Kissam provided an experience that valued us as loyal customers. | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jswear
    Jake was very kind and kept us in the loop at every step. Was fabulous. | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jswear
    Great service advisor. Jake was great communicator and knowledgeable about service history and recalls. Will return for service in future | Read Full Review
    3/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ craig.hicks
    Very helpful and quick Patient and helped meet my family's needs Thank you so very much | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ usmmt2016
    nice and friendly services I got good experience with Ryan, he is nice and friendly | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRETTNELSONR
    Everyone was very friendly and eager to help. I was very impressed with the efforts to make the experience a good one. | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ thealvaclan
    Good turn around time, easy to located and find. Car was done faster than expected. | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ E Nieves
    First experience with Frisco Dodge Jeep. We were assisted by Michelle Holmes, very attentive but above all, mindful of our time. There were some hurdles to overcome, and she was on point when communicating our needs to the appropriate parties in the dealership to make the deal come together. There was a small part missing from one of | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ jason hairford
    | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Tobin Ross
    Very smooth experience...David Simms was outstanding! Found the vehicle Friday evening and started texting David. David supplied a video and a full quote within an hour and we made arrangements to test drive the following day. Purchased vehicle the next day. Highly recommended | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Peter Hefley
    | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Doug Gabram
    Great service at Frisco Dodge. Especially Ryan Parrish did an excellent job taking care of us. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ d.andrea.sanders
    They fixed a problem no one else could fix The problem that was persistent they were able to fix and dispite the challenges Ryan and his team was able to fix it and keep it in budget | Read Full Review
    3/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ d.andrea.sanders
    The experience was excellent. Ryan called me when the found the problem as well as told me the cost his team did good work on my car | Read Full Review
    3/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nick K
    My first time here. David did a very good job explaining the service I requested | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Stephenson
    I recently had the pleasure of experiencing exceptional service at Frisco Jeep, and I couldn't be more satisfied. From start to finish, the entire process was seamless and efficient. First and foremost, my service appointment was scheduled promptly, and upon arrival, I was greeted warmly by the staff. They wasted no time in getting | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ Eliud Jimenez
    Car was taken in for a recall and I had never had issues. My car now has been in every two weeks with something else wrong. I have had to pay for my rental and should not have too. At this point I am about to get an attorney involved. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ RAVENROWE61
    For the second consecutive visit I have had a xxxx of a time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I dropped my truck off on 2/22 I started out with James Bohn. AFTER 2 WEEKS thank goodness Ryan Parish took over for my vehicle. If t | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ dynamictowing786
    Very friendly and quick service. Was personally checking on my truck and giving me updates. | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chrisutah
    The dealership is dog xxxx but Davis is an incredible service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to come there for service | Read Full Review
    3/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ garywayne58
    Excellent service in a timely manner It was absolutely flawless Professional and attentive to service the vehicle | Read Full Review
    3/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chanice Cowart
    I recently had to bring my 2019 Jeep Compass to CDJR in Frisco for some repairs. Of course my lack of knowledge when it comes to cars made me intimidated because of my experiences in the past with being lied to for a payday made me reluctant to want to deal with dealerships anymore. However, I had quite the opposite experience this t | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Donna Khan
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    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Alva
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ GOAT
    Friendly environment as soon as I stepped through the doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me | Read Full Review
    3/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ gravydog22
    Everyone was professional and helpful. Davis was exceptional and the tech did an excellent job. | Read Full Review
    3/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeffmassie
    Ordered radio in January and received finally after almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new painted fender | Read Full Review
    3/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ D Goshay
    Hunter did a fabulous job. He's always very attentive and works very hard to ensure you are receiving satisfactory service! | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Moxley
    | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert “Rob” Flores
    Best RAM dealership around! The Service Department is always Great! Always an easy day. Service advisors are honest and easily accessible. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Tori Fryar
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ cmrjr
    I am a repeat customer he knew me took care of me told them what I wanted I was out in just over 2 hours. Great experience I'll see them next time when I trade in my Limited Ram 1500 Never had to go back and forth. He appreciates my business I could tell!! | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★ Livvie C.
    This place makes sure to always take care of us and is pretty quick to respond plus get the work done. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Shonda
    L dealership?? At first, it seemed like a nice authentic and honest dealership, but when you leave details out until a customer makes an hour drive through the rain and traffic just to let you know that the car was sold even though you called 30 minutes before you arrived just to check one more time uhhhh yeah you lost me there. Thei | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Robert Pereira
    | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Ed Fletcher
    Exceptional teamwork to provide an expedited multiple repair & maintenance experience Extremely knowledgeable & caring towards the expense of multiple repairs | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★ Inigo Montoya
    I think $240 for a rear diff oil change is a bit over-priced but it is what it is. Other than that, 5 stars | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★ geoffreystickel
    Failed to complete service requested. Spent over $2000 on other service. Items did not even replace my windshield wipers. When I called for connection with service advisor was answered by an answering service that was useless. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★ jrw921
    Waited 2 hours for an oil change. Was not updated during that time. Finally left after 2 hours with no oil change completed | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ GOAT
    Friendly took time find right vehicle was looking for from start, very details Explain in details the different trims of the vehicle was helpful | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Robinson
    Very awesome dealership! The service department is incredibly knowledgeable and very compassionate. The facility is amazing from the intake, service bays and lobby. So fun to look at the new cars while getting service! It’s what I expect from CDJR, let alone Frisco/Plano! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Mestas
    Gaven and the mechanic did an excellent job in the service department. They made sure everything I asked for was done. I requested a lot of work to be done and even asked for samples of the fluids and spark plugs back so I can inspect them. The mechanic did exactly what I requested. They also did a lot of work in a good time frame. I | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ sam.strawn42
    It was great until it was time for me to pick up my car. I didn't hear from Ryan all day until I called to follow up. He was supposed to arrange for the shuttle to pick me up and they were an hour late. He was not present when I arrived at the dealership as I expected and it took 30 minutes for them to get my vehicle ready even thoug | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ JCVD2003
    Everything was done fast In and out in a couple of hours Great experience Great experience overall | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wade Sheets
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ adam klein
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Holman
    Quick and easy experience with super friendly sales staff. Everyone was a pleasure to work with. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★ sebsutton
    Evaluation and work was done quickly, issues my service manager was not around when I picked up car, no one to explain exactly what work was done and the price was expensive, receipt explained work done but I could not see where the new part was evap emission system can run all over engine to behind driver rear wheel. Just like to kn | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★ Kaitlyn Graham
    The salesmen went into a “mandatory training” in the middle of running credit without saying anything. Waited for 40 minutes while he was in his training, had to wave down someone to go get him. We didn’t even end up buying the car. Service is terrible. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★ T B
    Original review was for sales. I have revised to make clear that the sales team sold me something that the Service team cannot deliver. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a warranty issue and I need approval for a loaner? Oh | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ rdbvetsx
    Fast in and out. Provided good service! Will be back in the future if problems occur! | Read Full Review
    3/13/2024 12:00:00 AM | DealerRater
  • ★★★★ NeverBuyJeepFrisco
    Terrible service department and was duped by sales. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a warranty issue and I need approval for a loaner? Oh yeah, I also need to make a reservation for a rental car and then ask for reimbursement | Read Full Review
    3/13/2024 12:00:00 AM | DealerRater
  • ★★★★ pankaj uppal
    You take the appointment and get in the express service lane....for 25-30 mins no one will show up. I got off my car to check with the service manager, his response " we are busy and someone will help you soon." I get back to my car again and wait for another 15 mins. No one shows up. Better take your car somewhere else for oil chang | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★ Jim Lynch
    Well we bought a new wagoneer back in January and only had one key delivered. The team at the dealership keeps giving us the run around and here 2 months later we still have no key and when you call the dealership they just give you the run around and transfer you with no responsibility from anyone including management. Hopefully thi | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ nicholashoulihan
    Helpful, good communication, Hunter took ownership of the situation and managed the repair from start to finish. Would definitely use the deadlership again based on this experience | Read Full Review
    3/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ malcolm
    This place was clear & transparent. Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back | Read Full Review
    3/12/2024 12:00:00 AM | DealerRater
  • ★★★★ T B
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    3/12/2024 12:00:00 AM | Google
  • ★★★★ pankaj uppal
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★ Jim Lynch
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ adammiller75
    Great explanations; spent necessary time with me. I could not have had a better service technician. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ lkeiser2003
    No The service department worked diligently to identify the sensor issue. I appreciate their hard work. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ John@reddotmedia.co
    Excellent. Piece of cake. Will do business here again for sure and will refer friends. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ray Martinez
    I really enjoy working with 'Ryan Salinas', I like the customer service and service provided to my vehicle, please keep up the good work. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ jdhowells
    The team was friendly, helpful and knowledgeable. They were able to work through our requests and schedule to help us. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ JEREMY.L.STARK
    They've helped me to ensure the longevity of my vehicle I feel the service area focuses on helping to ensure long-term business | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ dontaylor1958
    Just fine Vehicle runs fine now and passed state inspection after repairs were done at Frisco dodge | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ mflahoud
    Efficient way to buy a car. Only negative at all was the remodel underway. I do appreciate the reinvestment in the facility though. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Guthriekalyn
    Hunter was very efficient He provided exceptional service by keeping me updated and was extremely kind. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ teriannejenkins
    He was helpful and communicated with me well and often. He remembered my name and where I worked and was able to get me dropped off when I was getting my car serviced. Good customer service. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Randy Martell
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Alan Rogan
    Service employee Hunter was great!! Got me in and out at drop off and my vehicle was ready when promised. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Alan Rogan
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Erin Majok
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    3/9/2024 12:00:00 AM | Google
  • ★★★★ Steve Chang
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    3/9/2024 12:00:00 AM | Google
  • ★★★★ Joseph Umit Ince
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    3/9/2024 12:00:00 AM | Google
  • ★★★★ Lee Lanham
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    3/9/2024 12:00:00 AM | Google
  • ★★★★ Joseph Umit Ince
    Unfortunately it has been the worst experience ever. In the first place, I gave them a list of problems my car had, I texted them multiple times to check it out, they never responded back and at the end a few things have not been fixed and they told me to reschedule for the remaining issues :) DON’T BRING YOUR CAR HERE | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★ Lee Lanham
    Poor after sale service. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★ Cory Larson
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Erin Majok
    Friendly and fast service on my Jeep! Highly recommend! | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Roxsea1985
    Luke and Derek were the absolute best Give Luke and Derek a great commission Awesome | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ malcolm
    Ryan Selinas was my service manager & he did an excellent job of taking care of me and working with the maintenance plan that I purchased for my RAM. I will be coming back to this dealership again | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ brandon.reininger
    All good It was all good. No complaints. Hunter was responsive and cool. It was all good. No complaints. Hunter was responsive and cool. Blah blah. | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Derekstew56
    Great service car was well taken care of, friendly service advisors Kept me updated through service | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Selim Sarac
    At service the person helped me was very nice and accurate He did a great job for the service for my car | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★ lynettewing
    We had our oil changed and we picked it up our truck with empty windshield wiper fluid and we were several over charged. We will not be back. | Read Full Review
    3/8/2024 12:00:00 AM | DealerRater
  • ★★★★ Cory Larson
    Called and got a rough estimate of 581.00 to replace a wheel hub assembly. Booked at two hours. Was a little high but they were close. I get there and some other guy working one of the other service counters let me know I needed to pay 275ish to troubleshoot the already troubleshot issue. Said his labor alone would be close to 600 an | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Nick Tsunekawa
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Reininger
    Hunter in service was great! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ give it
    | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ LiLi Kuo
    Oil change service was great and fast!! | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Luis Rodrigues
    | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ alex.silva2811
    It was great. They were very helpful and patience with us And they tried to give us the best deal | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ egonz808
    I had a problem. It was handled and taken care of properly and professionally. I'd rather not. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ EHYSELL
    This was the first time I used this service department since i got my wagoneer, and it was a night and day difference compared to the other dealership. They were thorough and fast. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ MILOMILO1992
    Hunter is always great and easy to work with. However whoever worked on my tire left the valve stem loose and I got a flat tire. I had to get this fixed at a tire shop. Very inconvenient | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ dheemantn
    Hunter helped us out with our service! I always choose due to he's very through on my service history and gets the job done fast | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Spinks
    Ryan is a ‘Top notch professional’ in every aspect of the phase! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Keli Culver
    Hunter, our Service representative, was great! He took care of my daughter’s car very quickly. Thank you! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Adrienne Edwards
    Had my car serviced(oil change) and everything went smoothly and quickly. I was not pressured into getting additional work done which I appreciate. Max was a fantastic service advisor! 10/10! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Guercia
    Very professional and knowledgeable! Ryan from the service department was a tremendous help. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★ Anne
    BEWARE! We are devastated by our experience with this dealership. We cannot get the GM on the phone to save our lives and have been calling for a week. @Tyler Letson (General Manager), I hope this message finds you well, although I must confess, our own well-being has been severely tested by our experience with the New Ram truck we | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Mpayne84
    Great experience. First class all the way. Timely and no hassle They were great to work with | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ j
    Charles, Caleb & Wes were all great and extremely helpful in getting me into the car I wanted! | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ spatel0629
    Ryan was very attentive and helped me right away. I would love to work with him again. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★ tfnsromero
    The help from Ryan was great but the process of understanding where I am at in getting the vehicle fixed is cumbersome | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ alex.silva2811
    Aaron was really helpful and patience with me and my wife. He gave us the best deal | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ gopipsam
    Ryan was very knowledgeable, fixed all the issues I had in the car with prompt delivery. He kept me informed in each stage of the process. Great guy! | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ rspinks94
    A wonderful experience because Ryan's professionalism. Ryan expertise and knowledge about my vehicle situation was pleasing. He took the opportunity to actively engage in real conversation to understand my problems. | Read Full Review
    3/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jaime Wynn
    Great experience with everyone at Frisco Dodge. I drove in from out of state because they had a particular vehicle I was looking for. Ravi was a pleasure to work with and took great care of me. Everything that was promised by phone was delivered. Aaron in finance made the usually grueling last step a breeze. Thank you FCDJR! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ masthanjaffer
    Great experience Worked around all the scenarios requested and provided good support for the purchase on the technical front | Read Full Review
    3/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ rstubble
    Ryan was great to work with and took care of my Grand Cherokee service needs quickly and accurately. | Read Full Review
    3/2/2024 12:00:00 AM | DealerRater
  • ★★★★ AMERGAFFAR
    Almost a 3 hour wait for an oil change and tire rotation with an appointment. Worse was told it would be 1.5hours when checking in. | Read Full Review
    3/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fort Worth Frog
    Jake has made himself very available and involved in getting Chrysler to do the right thing! | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ ds2tx
    Great. Followed Davis from McKinney. Has always been honest & fair and very responsive. As it's an older Jeep w/220K miles, all the major work necessary has been managed by Davis ... at both locations. | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ JH.BURGOSRIVERA
    Is was very good Looking forward to work again with the dealership I had a great experience | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★ Nick
    Absolutely worst experience I have ever had when dealing with a dealership and would not recommend anyone to go here. Please save yourself a headache and go somewhere because once they have your money, good luck getting anyone to contact you back if you need anything. I called every single day for almost 3 months since no one would e | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mh3scoto
    Excellent Excellent working with David, made us feel at ease, and he went out of his way to make sure we were satisfied | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ ma.fukunaga
    Perfect service. I will continue to work with the dealership for sure. They exceeded my expectations. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ ma.fukunaga
    Davis is so kind and professional. He finds out best solution to my car with low cost. We truly appreciate him. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ shawk11111
    Quick repair that was done scheduled. Work is in and completed Battery replacement to resolve A light | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ jnfreytag
    friendly and efficient everyone treated us well and they were very professional. great customer service! | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ latchison
    Helpful without pushing and quick in processing the sell. Very helpful in looking at vehicles without being pushy. Additionally, the trade-in process was quick and easy as was the buying process. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★ Dell
    Rude customer service. Not friendly. Felt unwanted as a customer. Ignored. Contact with the employee was very difficult. Confused. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ tdreinholds62
    Fast service. Kept me updated frequently. Very good to work with all around. I'll recommend ?? | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ tdreinholds62
    Fast service. Kept me updated frequently. Very good to work with all around. I'll recommend ?? | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ ericwilkie
    I was able to do everything over the phone or through email. The whole buying process was very easy. I walked into the dealership and picked up my car in about 10 minutes. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYSTINNETT
    Great service. Very professional The work performed was excellent on the Jeep And they kept me updated | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ walkerd67
    Excellent He kept me informed about the jeep through out the process Would recommend him | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ maureenRedman
    Ryan was quick, thorough and friendly The dealership was great. Ryan was quick, thorough and very friendly. I was out and in with an oil change, car, tire, rotation, and other maintenance issues with my Wagoneer and under an hour and a half half. I was very happy with my experience. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ rwjmjohnson31
    David did a great job explaining the process as well as being very knowledgeable. David was very courteous and pleasant. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ laquisebeal
    Gavin made my experience a good one. Provided excellent service. He answered my questions thoroughly and directly. And he also listened to my concern and provided some options | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Clc2003gts
    Amazing ! Amazing. Very professional and straight to the point. Love the dealership and Jake Kelly ! | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ T-MIDDLETON
    Davis is the man! Davis was a great help and wonderful experience! Thank you Davis! | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dr. Sandra Davis
    I always have a positive experience and my service advisor communicates everything honestly and openly | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Fox
    I arrived on Friday mid-day, headed out of state. Davis worked me in, and i was on my way in a jiffy! I thank the entire team. | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Seonhan Kang
    Fast, reliable.. but They turn off my light instead of Auto.. So I got warning from Frisco Police | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Katya Romero
    We had an excellent experience with Isaac , he worked very hard to get us a great deal with a Wrangler Sahara 4xe and a fair trade for our old Rubicon. We absolutely love the new Sahara. Thank you Isaac Morales for your help. | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ lovelytucker
    excellent service with Mr Henry the salesmen no hassale got just what I was looking for beautiful car he was very detailed test drove car was special too me on valentines day! well worth it. If I had too do it all again this dealership will be my top choice! thank you soo much Mr henry Toung he had every paperwork ready too go was no | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Donnyhdc
    I had a great experience. Hunter was honest and polite. My car was finished in the time frame stated. Thank you | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lewis.grace44
    My experience overall was long and drawn out but constant communication from Ryan and his willingness to do anything required to move things along made it bearable. I would recommend any other staff to take notes from him on how to provide a memorable/positive customer service experience. Bravo Ryan! | Read Full Review
    2/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ RODRIGOROA2242
    Amazing People tented to my need and made me feel like was important Just perfect | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Clc2003gts
    Absolutely professional and amazing service as usual. Jake and the team delivered above and beyond | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ steven Delvo
    Wow !! Cant find words to describe my experience at a big box dealership , I usually stop by after hours so I don’t get bombarded with salespeople BUT had the privilege and opportunity meeting David Simms , was professional , easy to talk to , extremely knowledgeable and knows how to listen to a customer , was never once pushy and f | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Youssef Rizkalla
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★ Will Flinn
    This place was an absolute nightmare to work with, and Aaron Cameron (General Sales Manger) is a classic sleezy salesman. Was adamant that they couldn’t remove $3k in nonsense fees even though they couldn’t explain what they were for. After two days of haggling, we reached a deal - then he sold the car out from under me the day I was | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ jodi dennis
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Brianmth89
    Davis and his team did a wonderful job with my Jeep Gladiator!!! Super people here! | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ harry58b
    I was very pleased with. It's all about the service advisers. Way to go Jamie and Darin. | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALEJANDRO.DELEON_001
    Great experience and good knowledge about the vehicles and customer needs, not trying to oversell but providing what it was needed | Read Full Review
    2/22/2024 12:00:00 AM | DealerRater
  • ★★★★ Keyur Mandani
    My always go to place for any maintenance for my dodge. they get things done right. | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jim Whitney
    Ryan is awesome. He took good care of my truck. Efficient and thorough. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Bradyn
    Recently visited here to buy my first car. For a first time buyer I do not have too much experience with dealerships but they made it really easy to help me with the purchase and my salesman Jose Rodriguez made it so much more than just buying the car great guy very friendly and if he says he will get something done for you he Means | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Florent Groberg
    I recently had the most exceptional experience with my car service at Frisco Chrysler Jeep RAM, and I absolutely must share my glowing review! From the moment I arrived, I was greeted with top-notch professionalism and genuine care for my vehicle. Ryan Parish, the incredible individual who took care of my vehicle, truly went above an | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★ Chaitanyaa Pb
    They have this Frisco Five. "5% Promise - We'll beat any deal by 5%". This is a Fake Promise. I went to them showed them the New Jeep Renegade from Meador location for $21,602. The had a similar Jeep Renegade with basically same specs for $24,633. But they wouldn't beat the deal from Meador by 5% or not even Match it. When asked abou | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★ J Ham
    RUN RUN RUN DO NOT BUY HERE AT ALL. I was lied to about the numbers as I purchased online not in person. Told them my situation as I was 4hrs away and they used that to lock me in a bad deal. Never ever do business with Ravi Patel he will lie and tell you anything but make sure you look at the numbers he told me I was getting 60 mont | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ laquisebeal
    Gavin was very nice and attentive. He provided excellent service. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ praveen kumar
    Very happy about my recent challanger R/T purchase, isaac was very friendly and helpful to get my hands on the new car and provided the best deal, | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Jordan
    Vehicle was in for repairs, our Service Advisor, Hunter was excellent, kept us informed and dealt directly with our insurance. Mr. Letson has really made some significant improvements since becoming the General Manager. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Shane Ewing
    Ryan Salinas was very professiona and really helpful!! Great experience overall! | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Brandi Parish
    | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★ Scott Friedman
    If you like your vehicle and want it in BETTER shape after leaving here, do NOT take it to thishit place. I took mine in for a broken Skytouch power roof in my Jeep that wouldn't close (SECOND time in 4 years this roof has catastrophically broke.). Also, side note - if you have a Wrangler and a Skytouch, the extended Mopar warranty | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Erin Johnston
    Sam made the buying process for both of our cars seamless, was up front, honest and respectful of our requests. Aaron in finance was respectful as well with the purchases of both of our cars and clear when we signed off on both purchases. This is our 4th and 5th car purchase from Frisco Chrysler Dodge Jeep and Ram. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Ron Resler
    | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ candochris
    I wanted to thank Charles Bradley for assisting me on my purchase. Charles was very attentive to needs. Thanks Charles | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ candochris
    Aaron Cameron is a top-notch GM, very professional, I had worked with him via internet we worked out a very favorable deal for both of us. I will highly recommend Frisco Chrysler Jeep as well as Aaron. I drove 140 miles to pick up my new Jeep Gladiator and was never disappointed Thanks Aaron | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★ caressa.woodward
    Horrible communication. Tried to sneak in replacing my shocks for $3300. Did absolutely everything possible to not give a rental/loaner. | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★ GDAVIDMONTEMAYOR
    It took almost 2 months to get the work done on my vehicle because of an apparent error in parts being ordered for a fender repair. Over a week before I was able to pick up my car Gaven informed me that a hood switch was missing. He said it would be replaced before I picked it up but it was not. Gaven insisted that I must have been b | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★ bobbie ham
    BUYER BEWARE! CROOKS! THEY WILL LOOK YOU RIGHT IN THE FACE AND LIE TO YOU! READ ALL PAPERWORK BEFORE SIGNING. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Dawson
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Denise Haven
    Awesome communication!!! We had a rat destroy the underneath of our Charger, they caught it. The good old check engine light came on, thank goodness it was something under our extended warranty, our service advisor did all the work with them. Great experience!!!!! | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ mauricionares
    Thanks My experience with the dealership and the rep are significantly better than this survey that keeps spamming me. Thanks | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Blueflamegasman
    Very efficient and friendly. I did not have to spend all day to get the vehicle I wanted. | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ mpman20
    Very easy to deal with and smooth Had a great test drive with the sales man and he was upfront with everything | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ COLLETTE531
    Friendly service. Very informative with details of services provided. Ryan was polite and made frequent updates. | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ COLLETTE531
    Friendly service representative. Informative when describing details. I will return for future service regarding my vehicle. | Read Full Review
    2/15/2024 12:00:00 AM | DealerRater
  • ★★★★ Gabita Soy Yo
    Attempting to buy a car with these guys was so awful. It was like I was bothering them for being interested in their inventory. Would not recommend. They were not nice, not attractive, I had to send thing numerous times before they realized it. What a fiasco. The car was great, the experience was the worst I've ever had. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★ Ali Zhang
    This dealership is so weird. I took my jeep there to get it checked after a roadtrip. Had a couple of minor issues that I wanted to identify the roots of the problems. They were too lazy to bother with it. Gave me a report that simply said after market parts without specifying whether it was the after market parts that were causing t | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ JTOWN820
    Amazing! Lester was great and kept his promise on the time as to when our jeep would be ready! Great employee! | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★ aaolague
    Great people working at this location, got a good deal on my car, highly recommend them | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ crosenthal0
    They perform the work that is required and offer suggestions which I appreciate Surveys are annoying | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jana Smith
    | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ volkstatd5
    Great and courteous On time for the arrival and done in a good time. Vehicle was clean and all communication was great | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ cromtc
    Was quick and to the point. I appreciated that my time was respected. That's all | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★ Vicki McNichols
    very timely, polite and well done. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★ The Number guy
    Horrible Service. Waited 50 minutes in the cold just to pick up my car. My whole day and plans have been ruined because they do not have enough employees in service. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★ Adam Sumrow
    Very disappointing experience overall. Tires were replaced. I was sent off with alignment off center, pulling to the right significantly and sensors were going off. Couldn't get back into shop for 48 hours. After coming back, I was told everything was checking out correctly in the system after they plugged the vehicle in to their sys | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ garywayne58
    Great customer service as always. Still waiting on the heater element for the driver side front seat. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ thiago.costa
    Malakai was very attentive and professional, gave me the information I needed to make decisions, the service was quick and efficient fulfilling my expectations. | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ tione.strickland
    Great overall Good communication between the advisor Jamie and myself with harness going on with my vehicle | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Valdezadriang14
    Took to long no one asked me what was wrong with my vehicle I had to call them twice to tell them | Read Full Review
    2/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ BlueMax57
    The staff was exceptional. Hunter went out of his way to see that I was pleased with his service. | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ james N
    Regular maintenance and software updates and recalls 8 more words words words words word words | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ HEATHERNOEL07
    N/a I have nothing else to add to my review. Please have the option to opt out of this kind of text message review. | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ chris.outletcarsntrucks
    no franchise takes cares of its customers like y'all. thank you. no joke very happy with the service | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Travis Dearman
    | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★ marciogurman
    Still waiting for feedback on when part that needs to be replaced will come. No feedback at all from you. | Read Full Review
    2/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ rbrown46
    Excellent, fast and fair James kept me updated on the progress of my vehicle Each day | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ MRTRUONG991
    It was awesome It was awesome. It was awesome. It was awesome. It was awesome. | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Genevatexan
    Very attentive Good attention to the details necessary to solve all the problems A-plus service | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paul Willi
    Had Alex as my service adviser who ha the shop replace tint on my 2500 Ram pickup truck that was too dark to pass the state inspection. Alex got the tinting replaced, had the inspection completed and got me back on the road. Thanks to the group at Frisco CDJR! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ mark rogers
    Great Customer service, my sales rep David Sims went beyond customer expectations to make sure we my wife understood the vehicle during the test drive along putting it back into detailing service to fix a few small scratches and to put new tires on the slightly used Mercedes that my wife fell in love with online. When it’s time for | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Winkler
    Overall great experience at the Frisco Chrysler Dodge Jeep Ram service center. My service advisor, Christopher Parish kept me informed the entire way and helped with my warranty coverage! Much appreciated Chris! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ Common Name
    If Dillon is your tech, good luck! Hes bad at his job and a massive douche. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ drtarathompson
    Great Communication. Helpful and efficient responsive staff. great customer service. dependable Liked the texts with vechile status of the process. nice feature | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert F
    Easy to schedule, seamless drop off, and work done in the proper amount of time. | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ claytonharbeck
    Smooth, on time, priced right Good service advisor, time to finish was perfect. Good job | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★ Yoyoman05
    Looking over my repair order they Originally told me they were waiting on a DSTC module and thats why it would cost $1600..the RO doesn't state they ordered any parts..it doesn't state they replaced any module? I was told they had to replace the DSTC module..they charged me $1200 for diagnostic and then told me when I picked it up he | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ vltjordan
    Excellent Customer Service Excellent Customer Service and car wash was a nice touch! Excellent Customer Service and car wash and WiFi free trial were nice perks! | Read Full Review
    2/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ jim@schwalls.com
    I appreciated the low key non pressure. When it came to the actual negotiation and buying saving my time was greatly appreciated | Read Full Review
    2/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ John G.
    Helpful staff, able to determine part would not work on hellcat As it did not have the proper mounting points | Read Full Review
    2/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ paul.montemayor
    Great experience but was quit a bit expensive. Staff was great and very helpful Work was done quickly and on time. Gaven did a great job communicating with me and let me know what was going on | Read Full Review
    2/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill McMenamin
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★ murad sarwar
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★ Annie Hampton
    COMPLETE CROOKS! DO NOT TRUST THESE PEOPLE!!! BUYER BEWARE!!!!! | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jason Beltran
    My experience with Frisco Chrysler Dodge Ram and Jeep was wonderful! Thanks to David Simms for helping me with all my needs and questions I had. He really delivered my truck as promised. If you go there please ask for him, he's great!!! It was the best vehicle purchase experience yet. Thanks again to David. I will be referring all my | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Jholman936
    Great service The dealership has great service and great staff The dealership has great service and great staff, they are very knowledgeable, and the treat customers with respect and care. | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ JRSOUTH.TEXAS
    Fast, efficient service! Gavin focused on my Jeep even the shop was very busy on a Saturday morning. | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ throop_amy
    Great service. Everything was taken care of within the timeframe I was quoted. Very pleased. | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Keion.joseph
    Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★ toddparmer
    Got the job done Dealership keeper me in the loop of where my truck was in service | Read Full Review
    2/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ thomaskendall
    Easy to work with and kept us updated during the service process. 3 more words | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ aeroag95z3
    Friendly, helpful staff who truly wanted our family to have the right car to fit our family's needs. The service staff was also friendly. This led to a pleasant car buying experience. We would highly recommend this dealership | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ C Drummond
    Great experience trading in and buying a used SUV within 2 hours! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★ Brad Brenek
    Sales process was top notch. Service dept is awful. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Chapell
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ nael.nashaat
    Professional and top notch The service was done effectively and the car was washed and the dealership honored the offer sent to me so it was a great experience | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ SAVANNAINESS
    I brought my car in for an odd noise it was making, Hunter assisted and got my car looked at quickly. He made sure things were done in a timely manner and got me the best price for the job that he could | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ hambobbie
    Very professional Try and get you in and out as quickly as possible Process is super easy to go through when signing papers | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ cncbookkeepingllc
    My experience was very fast and easy. Hunter was very detailed and helpful. My experience was very fast and easy. Hunter was very detailed and helpful. He walked me through the whole process | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ nickandgreg
    Got the problem fixed. Hunter kept me up to date and commented clearly. Friendly and efficient | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ walter-r
    I arrived to the service area to drop off my car and no one came out of their office to ask me if I had been helped. When I opened someone's door, they told me that they were helping another customer. They didn't even make eye contact. So I waited for about 15 mins and so I decided I would try some else and got the same response. I f | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ MNAHLUWALIA
    He's very courteous & service oriented! He listened to my issue & was helpful in solving the problem! | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ jonbrister
    I came in for a gladiator. Ended up finding the perfect one. Only thing I wish is if it was a manual transmission but I'm ok with an automatic. Loving the jeep and it's a blast. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ gdp7up
    Friendly, courteous, professional, fast, excellent I was greeted quickly, taken care of, and everybody was friendly | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ stauffernr
    Came in for oil change and inspection. Work was completed very quickly while I waited. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ doug richardson
    Chris and Terry gave great service ! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ TC Alexander
    | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Glick
    | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Gary Paparella
    Friendly, professional, respectful | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Evette Townsend (Chocolate)
    I came into the service department and Malakai and David's helped find out what was going on with my jeep they were very helpful and listen to my concerns thank u both so much | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Eyesopennow988
    Paid cash. Was told truck would be ready that day, then ties, then we'd, then thurs, and on Thursday I have to talk to three different people four different times and explain 3 times what I'm there for. My salesman is in a meeting and insinuates that i wasn't patient enough. | Read Full Review
    2/1/2024 12:00:00 AM | DealerRater
  • ★★★★ Lisa Perras
    This dealership is full of SCAM ARTISTS!! Beware. I bought a certified preowned Jeep Compass in November of last year from Henry, since then it has been nothing but a headache. The DAY AFTER we picked up the car, the serpentine belt snapped and the pulleys and tensioner’s broke on the highway. Mind you, I was 7 months pregnant and we | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★ Richard Turnbull
    Worst experience I've ever received from a dealership. Recently took my vehicle in for a recall. They fixed one of the issues, but told me they needed to order parts for the second. It's now been over a month and I've heard nothing. They advised me to be expecting a call. I have called them and heard nothing back. Why should I be cha | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Moses Branham
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Karina Vera
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Scarlet Mejia
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ alyannagisel21
    jake answered all my questions and helped me out a ton he kept me up to date on everything and made everything happen in just two hours | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ trishie1021
    Friendly and knowledgeable This is the only place I bring my vehicles as they are trustworthy, Friendly and knowledgeable | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ WV.MCMENAMIN
    David Ogbe and Mike Black were terrific to work with. They helped us walk through a complicated process for a car that would be titled out of state. Thanks | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ WV.MCMENAMIN
    Very helpful throughout the process. Walked me through the new car and did the test drive. Very nice man. Highly recommend | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ WV.MCMENAMIN
    I worked with David mostly. He was fantastic Stephen and David were very friendly and helpful. They answered all the questions we had | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ cpedwards70
    Great Do I have to??? They were both very easy to work with. I will be back | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★ thomaslyvers
    Good experience, but it took longer than expected and I had to call a couple times to check on the status. | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★ ferozmoloo
    Picked up my truck after regular service and next morning check engine light popped on.... | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★ andrewandrasko
    Took my vehicle in for check engine light. Scheduled for an appointment. Did not hear anything until an email at about 3pm that day. Never received a call from Hunter. Next day Did not receive any communication until I called to find the status as I needed the vehicle back the next day. Stated the repair could not be completed. I wen | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★ jimlynch568
    Took delivery of a new car but did not know didn't have second key until delivery and no response | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ chris.buccambuso
    Repair an electrical issue I frequently work with Davis but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me know how things were going | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHERRYMCCLUNG
    Ryan was very helpful and kept me informed on the status of my car I will ask for Ryan again | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ DigBaddy
    Both Cullen and Stephen have been very attentive to my needs and happiness. I would definitely buy from them again and refer friends and family. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimenez-christina
    Quick and Easy Quick and Easy, clear information and process was smooth Quick and Easy, clear information and process was smooth Jose was very professional and helpful on all angles | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dale Stevenson
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Roa
    Service es amazing Lester went out of his way to make my vehicle a priority Great experience | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Tanner Smith
    Hunter is great and always goes the extra mile to make my experience great! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★ DLCONLINE
    Too much noise from construction. Would be nice to have the minor work finished in an hour. | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★ Cmdaily99
    Good overall experience. The pricing negotiation is always tedious but i feel like we reached an acceptable deal fairly easily | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★ BILLBAKER00
    The vehicle I bought was what I expected, no surprises. However, it was not fully serviced even though it could have been during the 21/2 hours I was at the dealership, but it just sat there. They are mailing me a cabin filter which was not available at the day of the sale | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ lashune.brent
    Well i had a coupon for 74.00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this location since i purchased my 2023 Jeep Grand Cherokee in September of 2022. I had to get to my son's game which is why i didn't talk to anyone yesterday. I'm a | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★ ryancantor
    Why should anyone schedule an appointment at 8am when a service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The level of service I had should have been done quickly and efficiently if your dealership managed their calendar and honored appointment | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ beth_322
    They worked with us to get the work done that needed to be done. They also went the extra mile to submit request for warranty claims for the work. Great Job! | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ ryanpike1
    Fantastic I had a great experience. The dealership could not have done a better job | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ s_beggs
    Great customer service Malakai offered deal on oil change. Truck was ready on time and they kept us notified by text. | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ ELOVE81
    Quick service. Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jdadres
    All of the staff was friendly and helpful. My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should've been done before the car was sold | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kartikgovindan
    On time service amd problem resolution I was treated professionally and given a ride to the dealership back and forth. | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mason Levitsky
    Even during the holidays, fast response times, attended to my concerns very well | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★ NewExplorer
    It was good. The parts were not in despite me confirming before scheduling the appointment but they got it done. My only ask would've been that they be more proactive in communicating delays and when it would be done | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★ jhuber117
    I was no taken as a priority when my car was in the shop. They were giving me ridiculous time frames and outrages prices and customer service was terrible | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★ todd.kirkby
    These xxxxing text messages are enough to drive anybody crazy. The work has not even been done yet and I'm getting tons of text messages every day. Incredibly stupid | Read Full Review
    1/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ K. Roy
    They were great.... They were honest, they gave me a card so I was able to stay in touch, and finished in great timing. Great service | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ tarin11582
    We were greeted immediately as we walked in the door. David was working with me at first (he is wonderful) then we realized it was Cameron I had the appointment with. I came in wanting to look at a specific car, and realized it was just too small when sitting it in. Cameron did some research, and found 3-4 really good options that wo | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Susickatia
    Everyone was very helpful and welcoming. Stephen worked very hard to accommodate our request. Service was a little slow but overall very good. | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ashleyyboudreau
    I had a bit of a tricky and inconvenient situation due to my warranty. But Jacob was super accommodating and worked with us to get it sorted. He was super easy to deal with, has a great attitude! | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ razrbk4ever
    Good service with the advisor. Timelines were communicated well and service was completed on time with no issues | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ frrdgz
    Great experience, the team was professional and had us in and out quickly Great experience, the team was professional and had us in and out quickly. Would recommend | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ toddiversen
    Jake cares about his customer and their car. Thoughtful, responsive and ill continue to come back to work with Jake | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★ sam.strawn42
    It was my first time there and confusing. I had a 7 am appointment but there was no indication when they were open to check me in or who the right people to go to were and no signs to guide to the temporary waiting area with the recently started construction | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★ Shoveljohn
    It was the best experience I have ever had with a dealership . I will definitely go back ! And Parrish was the name of the service writer that helped me ! | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ BILLBAKER00
    Vehicle was not completely serviced which caused a lot of wasted time Nothing more to add | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★ bethanngrear
    Very disappointed. Will not be returning to this dealership The service at our last visit was atrocious. The manager just told us what we wanted to hear and never returned our calls. The service tech was a jerk to my wife and the issue was never solved after 4 times being brought in for the same issue that our insurance already payed | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★ jbond2706
    There was a lot of miscommunication and also lack there of. I took my car on for a recall and was offered quotes for a battery and hood latch that nothing was wrong with and now my radio is no longer working. | Read Full Review
    1/28/2024 12:00:00 AM | DealerRater
  • ★★★★ Nick Fisher
    UPDATE: I have left my original review below because CJ was great to work with - and that is why there is still one star. That said, my experience since the purchase has turned very sour. A little after 30 days of making the purchase the battery needed to be replaced. Apparently, this can happen due to "lot rot". I accepted this | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ zeph4487
    Kyle was a good salesman made me feel comfortable. Kyle was a good salesman Kyle made me feel comfortable | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alexyoung2289
    It was a great experience. I enjoyed the service and knowledge of the vehicles the mechanics possessed | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ easoto1
    It was good, both shuttle drivers were amazing. Tech did an amazing job fixing my car. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ frrdgz
    Great experience Great all around experience during our purchase. Salesman, Manager, and Finance were all professional and got the sale completed in a timely manner. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ brookenna5
    My experience was great My experience was great. I will continue to come back to the Frisco location. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ richardschef
    Always friendly, and considerate of my time I got nothing Friendly, considerate, timely, car given back clean | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alexyoung2289
    Received excellent service, and would happily go to dealership again for any car needs Ryan was very attentive, friendly and helpful not to mention very knowledgeable about automobiles and Dodge vehicles in general | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ shix04
    I walked in for my battery and terminal issue. Jake is really friendly. He helped me out immediately. They fixed my car fast and the price is reasonable! Nice work! | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ aeroag95z3
    Great staff, friendly, great overall experience Would recommend someone buy their car here A little slow at the end. But apologized and worked to get our family back out the door | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ erin_glass
    It was good. Everything was taken care of. They were very communicative And got me in and out as quickly as they could. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ tripp.davenport
    Took way too long to inspect vehicle but was fine once they started To fix car | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ nlanders07
    Spent $2500 on repairs. Car is broke down again less than 24 hours after picking up. What a joke you guys are. Definitely got lied to as well | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ Garzab9216
    First time with Ryan was great second time leaving my car 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until January 16th where I reached out to Ryan. I didn't actually get my car back until the 23rd and y'all tried to charge me 800 for part | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ ddonparker
    They wrecked my new jeep when I took it in for my 1st oil change, poor communication after, terrible customer service | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ jl_lanham
    I had a radio replaced under warranty. My old radio connection via USB port had navigation on the screen. Now it doesn't have the features I had originally. I called SiriusXM Guardian and they said the dealer had to program the features in the new radio. I have had it back 4 times. I will be making an appointment next week 1 more tim | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ fisher4681
    I bought a car sixty days ago. Check engine light came on. I dropped it off. It took ten days for someone to get back to me to let me know what was going on. I reached out on multiple occasions and received no phone calls back. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ j2murra
    Turned my truck over to dodge on Dec. 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 recalls and received my truck back with a check engine light on. I called much in advance to book this appointment so there was no excuse for the re | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ junkwaxlife
    You turned on one of my accessories while it was being serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversation and you didn't diagnose the extra problem you created. I will never use you guys again. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★ vaughanjb33
    problem still exist. I have called and left messages. No return call Auto not fixed. Staff won't call me back. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ razrbk4ever
    Good service. Set expectations well and communicated as appropriate No more needed No no no | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimlynch568
    Will made process really easy as other dealers in DFW make it hard. It was nice to find a dealer that actually has sellers that know how to sell and listen to customers. | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ mitch.willingham2626
    Derek was awesome. Very friendly and eager to help. Would have like to have seen more inventory available | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ slcouch1971
    Frisco Chrysler Dodge Jeep Ram is amazing. They always make it easy and convenient. Definitely will recommend to everyone | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jordan_egle
    Everything about my experience with Frisco Jeep was great except the survey.... Please ask yourself...do you have time to answer every survey you get by text or email. I answered this survey because it reflects on your service representative. James terrific!Your survey would be more productive if you made it no longer than three ques | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ n2vetts
    Others told me to stand by Jeep, he was walking by with others and stopped to check on me, took his own time to show me how to use my 4W drive. He was outstanding and went above and beyond !!! I bought my Jeep there and no one ever helped like he did !!! | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ zeph4487
    Kyle was a good sales person. He didn't talk down to me or tell me all these words I don't understand. | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Bilicki
    Thank you to Gavin and the service department for getting my vehicle completed quickly and handling my warranty claims. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★ CZARB23
    Despite the appointment they didn't even Even look at the car for two days. We called the dealership a dozen times and couldn't reach anyone in the service department. When they called to give us an estimate they gave us a large number even though the items were covered by a lawsuit and an extended warranty | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ NOAH.HONSTEIN
    Charles made the process quick and easy. D&M will do business with him in the future. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ contreras.lupita18
    Everyone was so nice and helpful through everything . Stevan was great with helping me choose the best car! Thank y'all so much to everyone through the process of purchasing my first car ???? | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Mutz
    Frisko was one of only 3 dealerships that had the manual Jeep Gladiator Mojave I was looking for and the only one to return my calls and emails about such a rare vehicle, I received excellent service from my sales rep Chris Turner who called me before the day was out, I would definitely recommend him and the Frisko Jeep dealer to any | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ rcrenshaw2020
    It was excellent. Once we got everything straightened out everyone was great and my truck was up and back running in no time | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ astnaida
    Very knowledgeable and fixed the problem immediately. Fast service and great customer service. Fixed the problem immediately and was very transparent with the whole process. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ jonnymcbridenw
    Fast, reliable. Took care of my needs. James was very friendly when I first met him , he told me the guys in the shop are really good and they will figure out what was wrong with my vehicle. He got back to me as soon as possible. When he did, he explained that everything was going to be OK and that I had nothing to worry about it was | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ ecullivan07
    Ryan was great. He followed up with me in a timely manner, and was very professional and polite. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrr110963
    2 hour oil change wait. Oil change that was promised in 2 hours No thanks | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Garrett Fugate
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Steven Bardeau
    Exceptional service. Was a very quick and easy process. Told him what I wanted, he showed me the Jeep, test drove it, quick and easy approval. Done. Took less than 1 hour. I'd recommend them to anyone looking for a speedy car buying experience. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Mason Var
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ John Richardson
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Thompson
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    1/25/2024 12:00:00 AM | Google
  • ★★★★ dwscott2013
    Quick turn for service. Premises in state of disarray due to renovation. Team did a good job working around the issues. | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★ Matt
    Never trust the service department! They lied to me for weeks!! Claimed they had ordered me a new radio, I had to have Corporate tell me what they said wasn’t true! | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Crenshaw
    What a great comeback!! I recently had an unfortunate experience resulting in my engine freezing. I notified the dealership immediately, and after some missed communications, Frisco CDRJ came through in the end! Robert, Neal, and Chris (all service representatives) made sure that my Ram 1500 was back and running in no time. After | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Shantel Monique
    Jake in the service department is awesome! He was very communicative and professional keeping me up to date with my vehicle. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ jcastill0
    They understand the need to use the vehicle and minimize time they need to troubleshoot as much as possible. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gnturboray
    Great communication, follow up and delivery experience Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situation was with it that needed to be fixed | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ jennifer.matthaei
    Cullen as well as Steve were both professional friendly and knowledgeable. The wrangler was delivered in perfect condition. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ stauffernr
    Had a complicated issue stemming from theft/wreck but the team spent time digging into it and resolved the issue | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ davidvaservices
    I went in there to service my diesel truck and what ever question I had Hunter had answers. He couldn't explain it any better and everything made sense. Super helpful and polite and very professional | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dodgeguy22
    Not very friendly. Overpriced products. I would not recommend coming back to this dealership again. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★ phillipware86
    Disappointed in my experience with this dealership. Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check engine light still on after repairs. | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★ chrohith2808
    I have reached out to him about my car many times but the reply was always very vague and never clear and i don't believe the car is repaired right now and he said he will send the paperwork later but he never did its been more than a week . | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★ marc_lo
    No one is keeping me in the loop of anything, no progress on steps moving forward nothing. Worst experience I have ever had | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★ HOPE
    First of all the price of that car was a little bit higher . Anyway, I went on a Test drive. I found vibration from the front suspension when driving and when braking. This car has only one key fob and Aftermarket engine component, which is the whole air-intake system that is aftermarket, and the tires are mismatched. I offered them | Read Full Review
    1/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Phil soelter
    I do wish it did not take 2 hours to do a oil change and tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. | Read Full Review
    1/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ irmayfede
    Hunter was really helpful and courteous. Kept me informed and updated on the progress of my car’s maintenance work | Read Full Review
    1/22/2024 12:00:00 AM | DealerRater
  • ★★★★ mrtlramirez
    I really enjoyed doing business with these people. It was smooth and simple. Thank you. | Read Full Review
    1/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andy Pacheco
    Great experience! My Service Advisor was very personable and helpful. He made me feel confident that my truck would be repaired in a quick amount of time. | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ben Walker
    Hunter Pearce was able to answer all my questions about my car service needs. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Chinmay Patil
    | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Eric Jones
    Jake took care of me and got my headlight replaced quick! | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ pchinmay2442
    Service was good, quick and met expectations at frisco chrysler dodge jeep ram service center | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ jpaquilina01
    Ravi made the process quick and easy was very informative about the vehicle and just a good guy in general. The sales manager explained to me thoroughly what needed to happen to get the deal done! Highly recommend this dealership will be back to buy another one soon | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ fmarmour
    Completely unsatisfied with the new vehicle purchase and then the subsequent need for service! Will probably not purchase another vehicle here. | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ braxtonjv
    Buzzwords: cool, Frisco, kind, helpful, Dodge, professional, classy, high-octane, accommodating, straightforward, effective. Thank you to Mike, William, Wes, and Steve | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ CUNHA.ANDREW
    Every time I am here for service they make sure that I understand what they are doing and provide me with options. I would recommend this dealership for anyone with a Dodge. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Haukcindy
    The customer service was great. My car was in and out the same day. everything was covered under my warranty. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ alotten
    Hunter was excellent very informative and knowledgeable of my issues with the vehicle. He was able to explain and pinpoint the problem. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ mateen.admani
    One of the best experiences I've had at a dealership. Very transparent, no games. Thank you. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnnytab777
    Buying my truck was a smooth process and my salesperson Ravi was great to work with. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Braxton Voorhies
    There was no question unanswered, no courtesy not extended, no hiccups in the whole process. | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Hogan
    Great service by Lester. Very fast and fair pricing! As a single woman being able to trust a car repair service provider is rough and I have confidence in this one because of Lester’s service ?? | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Lee
    | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Candie McKee
    Great, no pressure experience. Ravi was wonderful to work with. | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ nixbeach
    Despite having at an 8:30 appointment and being there at 8:15am for my oil change, my estimated wait time was 2 hours. At the 2h mark I contacted my service advisor who then sent me an estimate of the additional work they wanted to do on my vehicle, which I declined aside from changing the air filter which I was charged ever $80 for. | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Robinson
    Stopped in today to test drive and most likely buy a specific truck and the sales team could care less on helping me and making a sale. I stood outside in the 29 degree weather for almost 30 minutes waiting test drive while they tried to figure out amongst themselves inside the showroom what sales person ”I was assigned to”…well, I’ | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★ david co
    OK so I came in today January 20, 2024 to get a key fob replace and some wipers they told me it was gonna be like a four hour wait for a key fob and replace my windshield wipers. I told james bohn if he could make me an appointment for next Saturday he just looks at me like I’m stupid and then I’m like can we go ahead and make the ap | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★ Tyler Truelove
    I took my jeep in for a check engine light. After keeping my vehicle for a full 48 hours just to do the diagnostics, I was finally given the quote to repair. They wanted over $1000 to repair a part that I knew was a $50 part and very easy to access. They also recommended an additional $2500 in services that weren't due yet by mile | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★ sirishanadigam
    No water service , no mileage sticker no cleaning minimum inside take 3 hr time moethan | Read Full Review
    1/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ cncbookkeepingllc
    Ryan P was very helpful through the entire service while my vehicle was getting serviced. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ tyler.niemczyk
    Ryan is fantastic! Absolutely phenomenal customer service! 10/10. Was able to take my negatuve experience and completely turning kt around by going so far above and beyond for his customers! | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ DigBaddy
    They were very professional and did not try to apply any pressure on my buying decision. After the sale they have been very accommodating in resolving some minor issues after the sale. I will recommend this dealership to all my friends and family. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ info@remodelcwd.com
    Customer service is always above and beyond exceptional. Very quick and responsive to your needs. Ryan was professional, friendly, and was able to get us checked in and out vehicle serviced without any issues. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ anitasurti
    Jake Kelly was wonderful at providing us service quickly. He was very responsive and professional | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ DOEY123456789
    There was good service, even with the construction going on. Took longer than I expected. | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ COYDBAKER
    A lot of broken promises. The rental car company was supposed to call me that night or the next morning, that never happened. They said the truck would be diagnosed within 48 hours, that did not happen. After it was diagnosed, they said it was just an injector and would be repaired And be ready That evening or the next morning. I had | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★ kmg0228
    My Jeep had to go in for warranty work and when the part was not available for several months, they just stopped calling me to give me updates. During this time, my Jeep was not drivable. Whenever I call them to get an update on the part that is needed, I find out that the date is pushed out again. At this point, it's currently Janua | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★ victor_verissimo
    The absolute worst service I have ever experienced from an auto be dealer. It took face to face visits to the dealer over a 6 month period to get my issue resolved. Zero responsiveness on calls and escalations. Stay away!!! | Read Full Review
    1/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Román
    Excellent staff service advisor was great Follow up was great a lot of communication with me to follow up | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Charles Simmons
    As a full time RVer I’ve had my Ram 2500 Cummins serviced at over 20 dealerships in 15 different states. FriscoCDJR is by far the best for service and support. Gavin Mabrey was my service advisor and he and his staff resolved issues that the previous 6 dealerships couldn’t. If you visit FriscoCDJR be sure to ask for Gavin. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Niemczyk
    $167 for an oil change. Come out to my car the day after and shes leaking oil. UPDATE - Ryan contacted me to get this problem resolved. Was found to be a leaking oil pump which was not discovered or discussed on the inspection portion. Dealership is taking care of the problem for me and i couldnt be happier! Hats off to Ryan and th | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ jerry spivey
    oil change and tire rotation, was in and out quickly | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★ Ryan Baker
    Crooked salesmen and general manager. My sister had completed a sale up to signing of paperwork, set to travel to dealership to complete signing, was informed this morning AFTER deposit was sent yesterday, that the vehicle was priced wrong and it would be an additional $5k. Out $320 for hotel and plane ticket with a crocodile promis | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★ amandahale318
    First and every time I went to the dealership, no one greeted me. I had an appointment, I was told to sit in my car. I sat for 45 minutes in the service line. BMultiple customers went inside ahead of me before I went back in and asked what took so long. All employees kept asking me who my service manager was. I explained I didn't kno | Read Full Review
    1/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Burley
    The young man who assisted me, Gaven, went above and beyond to make sure my service experience was excellent! | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Marion Givens
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Hitt
    I was kept up to date and service was handled quickly even with it being over the holidays. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★ Tyler Niemczyk
    $167 for an oil change. Come out to my car the day after and shes leaking oil. Either someone didnt do their job or their service team just sucks. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Botello
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    1/16/2024 12:00:00 AM | Google
  • ★★★★★ NISHANT RANA
    Service experience was great as usual. Was in and out in an hour. | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Peter Seefeldt
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    1/16/2024 12:00:00 AM | Google
  • ★★★★ T D
    By far the worse Dealership I've ever been to. Got here at 6am to be the 1st in line for an Express oil change. Brand new car under 4000 miles so no need for anything else just a quick oil change. This place opens at 7am and started with a group of services dept. Guys walking in looking mad not 1 out of the 4 spoke. Not even 1 so I a | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Andrew cunha
    Update 12/2022: Excellent service from Chris and the service team. He was able to get my car back up and running quickly and discussed all my options with me before moving forward with anything. He provided me with the must do items and would be good to do items and we came up with a good balance to get my car back on the road runnin | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Frances Kwan
    My 5 stars is actually 10 because two of my cars are serviced here. Always great customer service and communication from Davis Pham and team. Griffin did a great job diagnosing and fixing an intermittent problem with my starter. Of course, it only acted up at home! | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Owens
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    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Karina Moseley
    I got my Toyota 2020 Prius Prime on December 12th 2023 I tried to contact the general sales manager Aaron Komon about my GAP cancelation. he didn't answered my call or text messages and I knew he was waiting for my 10 day period to end so I couldn't cancel anymore. I went there to get the cancelation and I live 1 hour away. Also, he | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Chad Goodgion
    | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Barry Brown
    The service department handled my maintenance service exactly as I had requested, the price was reasonable, and they completed it on time. All good. | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Megan Williams
    Jake Kelly provided excellent and timely service and I truly appreciate his assistance in making maintenance on my Jeep quick and seamless process! | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ james douglas
    Davis Pham my service agent was excellent, I asked my salesman to give me a name of a good Service advisor. Davis’s attention to detail is excellent!! thank you Davis | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ JT Thomas
    I had a great experience. Ravi is my sales rep and did a great job going over every detail. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★ Mark Jackson
    Terrible experience all the way around. I purchased a truck from them in 2020 and opted for an extended warranty. They said the truck needed some standard maintenance and would be ready in a few days. The truck needed tires and I told them I would pay the difference to have a decent tire put on. They never called, put the cheapes | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Tuan Knight
    Be cautious here, their reputation precedes them. Maybe I had a one off, but brands are not established that way. #IFYKYK | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Mr Chambers
    The service at Frisco Chrysler was a good experience. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Jason Jones
    Ravi Patel is a true professional! He managed the entire process to perfection! Thankful for the excellent vehicle and for working with a quality guy. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Ian-Carlo Pruett
    My wife and I worked with Henry Trong in settling for a vehicle. He patiently and translucently worked with us on getting an amazing deal. In the past we have had bad experiences with car dealerships, but Henry was genuinely one of the most helpful, respectful, but most of all trustworthy in our process of buying our first car. Would | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Rucker Park
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Matt Reedy
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Shiva
    Ryan Salinas has been the best service advisor I have seen in a long time. Courteous, knowledgeable and willing to assist! Thank you Ryan for both of my family's car!! | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★ T D
    By far the worse Dealership I've ever been to. Got her at 6am to be the 1st in line for an Express oil change. Brand new car under 4000 miles so no need for anything else just a quick oil change. This place opens at 7am and started with a group of services dept. Guys walking in looking mad not 1 out of the 4 spoke. Not even 1 so I ap | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★ A
    If I could give 0, I would. Scumbag scam artists. DO NOT GET YOUR VEHICLE SERVICED HERE!!!!! Insanely overpriced parts that have nothing to do with fixing the actual problem. Disgusting and disappointing. AVOID! | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Eric Cain
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Steve Vigilante
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Wade Ford
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Tavarious T
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Jaibu Abraham
    Awesome Experience. Especially the Guy on the sales named Isaac, he was very friendly & helpful. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Stephenson
    I came in with a bad situation and was cared for by Jamie, my service advisor, even with all the holiday timing that disrupted everything and the insurance adjuster taking their sweet time. I was provided excellent customer service and continuously updated as things progressed. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Joey Lopez
    Chris Turner was awesome!!! Thank you to the team at Frisco Dodge. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Bo Zhao
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ T D
    Bu far the worse Dealership I've ever been to. Got her at 6am to be the 1st in line for an Express oil change. Brand new car under 4000 miles so no need for anything else just a quick oil change. This place opens at 7am and started with a group of services dept. Guys walking in looking mad nit 1 out of the 4 spoke. Not even 1 so I ap | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ abbey nicaise
    The service center is awful. They talk to you as you are not paying for the service. Awful experience I was with my daughter in the cold going door to door to get someone to help me with just a oil change. 0 ?? | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ Brian Eller
    Avoid this service department at all cost. They took over two hours for an oil change and a tire rotation with an appointment. My service advisor disappeared completely. After waiting addtional thirty minutes, I grabbed my paperwork and went to another service advisor to complete my paper. They said they would wash my jeep during | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★ Santiago Villa
    The worst !!! I had the worst experience buying my first car in this dealership, they sold me a car with a transmission issue and just 1 month later the engine light came on, I went there to get a guaranteed and they said that they “sold me” a car in a good condition and I have to fix the issue by my self! Worst Customer service ever | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Paul Winder
    Service agent very knowledgeable and friendly. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★ jamespaxton
    Good response to my out of state inquiry. Jeep was ready to go when i got there. Quick in and out service and paperwork. Drew did a great job! | Read Full Review
    1/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jose Flores
    Great people, awesome atmosphere special thanks to Ravi and Mike for making a deal happen. | Read Full Review
    12/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ TONI ENGLISH
    David Simms at Frisco Dodge is totally awesome, he was kind, helpful, listened to me, did not FAST TALK me, explained everything, go see him if looking for a car | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Wilson
    It was a great experience all around! Ravi was great and very patient with me as I made my decision. I have my dream car and am very happy. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Darby Ferrer
    Visited here today. Daniel helped us locate the truck that fit the mileage, price and the color we were looking for. He drove up two trucks to the front for us to view and test drive. He had all the stats for the trucks. This made the our truck buying process fun and less stressful. Wes helped up with our financing. Also great custom | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Chris Angus
    Had a concern about the battery/ charging system and was heading out of town. Although the service department was a couple of days out on repairs Ryan was able to have it tested and confirmed it was working correctly the same day. These guys have been done outstanding service for me over the last year. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ kranthi d.k
    Recently visited the location for service – impressed by the efficiency and professionalism. Quick turnaround, friendly staff, might have to increase the frequency of drop off shuttle during peak hours. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ John Husby
    Jacob Kelly was very helpful and did everything he could to assist in getting my warranty work completed. I would definitely recommend this deanship and work with Jacob Kelly. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★ kimberly.welsch
    I was in the service department 9 times within an 8 week period. Nobody could figure out what was wrong with my Jeep and kept throwing parts at the problem. The service department used up almost 2,000 miles on my vehicle between back and forth driving, as well as exhausting the last of my powertrain warranty. Nobody offered as much a | Read Full Review
    12/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jerry B
    Ryan Salinas and team were quick, responsive and very easy to deal with. Got me in/out same day! | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jorge Quattromani
    | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Keith Shields
    Great car buying experience. One of my least favorite things to do in life and Henry made it palatable. | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Childers
    was easy to deal with and in and out | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Diana Pham
    | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Amber Lowery
    Isaiah was very helpful he’s new there and he new his stuff | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ James Baker
    Sales person Chris was great to work with. Wasn’t pushy and understood what I was wanting. Great experience. | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Charles Stewart
    Great communication and quick service response. | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Susie Gates
    I always find the staff in service at Frisco Jeep to be friendly and knowledgeable. In my most recent experience, Lester Jenkins, Jr. was most excellent in timely communication, explaining mechanical things I needed to understand and I felt extremely confident that this Renegade would "eventually" have it's new engine in the right w | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rios
    Easy to work with manager. Great guy | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Escobar
    I feel really welcomed | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★ Aaron Martin
    BUYER BEWARE. They deserve zero stars. I purchased a used car from them 2 months ago and everything since has been a disaster. I spent over two weeks trying to get someone to call me back regarding my permanent plates. My temp plates were expiring so I went to the dealership and talked to the General Sales Manager. He had no idea wh | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★ michael weiss
    Worst dealership in North Dallas. Saw a vehicle advertised online and stoppes by to check it out. I was ready to buy , but the experience at this dealer really spoiled it. There was lots of construction at the building and nobody seemed to bother with new customers. I was just waiting there until I had to just asked someone in an off | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Jose Flores
    Great service awesome environment I appreciate Ravi and Mike for making a deal happen. Thanks again | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★ John Hood
    Bought a new Rebel here in 2020 and had a decent experience so I returned and bought a new ram again this year. HORRIBLE experience. I traded in 2 Audis and was told I would get a certain amount for the trade-in. I did not receive what I was told I was going to. They said they had to "play with the numbers" to make it look good for t | Read Full Review
    12/25/2023 12:00:00 AM | Google
  • ★★★★★ Jason Reasonover
    | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Kendrick
    Service completed promptly and I was notified as soon as it was finished. | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Jim Krenowicz
    | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★ lbranch_755
    Jeep had an internal performance failure 24 hours after I bought it it is in the shop for 3 days now and no one has contacted me or updated me about my vehicle And Aaron has still not returned my call from Wednesday morning This is a terrible experience. | Read Full Review
    12/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Briscoe
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ Erik Walker
    Stay away from this dealership! I was a loyal customer for 11 years, but over the last two months they have treated me with nothing but disrespect while trying to have my Jeep worked on. Their communication is horrible, (you always get someone in Florida who answers the phone?), you leave your vehicle with them for days and they don’ | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ asawari paigude
    We bought the car from this dealership and that was one of the worst experience ever. The salesperson who was showing us the car took $500 for new key and then he left the job in one week. We had to go back and fight with the receptionist and she was very rude. And now when we went back for car servicing, there was no issue while we | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Katelyn Pothoff
    David Simms was very kind and went above and beyond to get our deal closed. We love our new Jeep!! Thank you. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Jason Garrett
    I thought they did a great job of keeping me informed and making the repairs in a timely manner. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Norberto Burciaga
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Burke
    Experience is always positive. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★ Ricardo Albarracin
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★ Kevin Tuttle
    No wonder their sales has dropped so poorly. Can't get anybody on the phone. My truck has been there. A company Fleet vehicle since October and I've called daily for the past week. And in constantly told no one is reachable. This is a shame of a facility | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ tony whiteside
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Beena Lakhani
    Absolutely great experience with Henry | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ adrian
    Was welcomed with open arms. Very polite dealers and took care of me very well. | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ lancecg
    It was easy to schedule the service online. The service center was polite. Nice coffee | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ texasteaa
    Fast and easy to talk to and made me feel welcome. I would recommend them. | Read Full Review
    12/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ jasonr3234
    You can’t put a price on Brice! I won’t deal with anyone but him EVER!!! | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ gary humphries
    Everyone is great. I love this dealership | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Craig Walker
    My aux battery was replaced under warranty. I am thankful the service advisor told me it was still under warranty. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ loftisra
    The best car buying experience I’ve ever had. My husband and I were looking to replace our truck with a similar model but were undecided on the make. We first went to Pat Lobb Toyota in McKinney and explained exactly what we wanted and stressed TWICE how much we needed to stay within a certain price point. The sales representative | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★ Spam Likely
    0 stars. The service department sucks. The lack of communication. They say your car will be done this day but then never give an update if it’s not. Very slow. Highly not recommended | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Martinez
    As usual, David Pham always goes above and beyond to make sure my truck is well taken care of, allowing me to feel at ease. As long as he is there, I will continue going back to Frisco CDJR for service. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ rhcandler
    Dealership has done an exceptional job meeting my expectations for vehicle services. My service advisor has been spot on | Read Full Review
    12/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ jasonyma1013
    Everyone was extremely helpful. I worked with Derek and Steve. They listened to my concerns and helped make the entire process smooth, easy and quick. I'll definitely be returning for future business. Communication and delivery of service was unmatched. Thank you guys. | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Luke Lien
    David was very helpful and provided great detail on what needed to be done as well as pricing. I always enjoy working with him as my service advisor! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Loriaynn Underwood
    Fast... Friendly... Respectful and service complete ? | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Brian B
    One of the best car buying experiences I've had. They worked with me over the phone with no hassles and good numbers out of the gate. They also made the paperwork process super easy. Be sure to ask for Drew Lippincott...he's really great to work with! I'll be back when its time to trade in my Wrangler!! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ TimAngie Schneider
    | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★ Rod Bryant
    This was the worst car buying experience I've ever had! Purchased a 2023 Subaru outback with 850 miles on it. I'm in Ohio and was a cosigner for my son who's in Fort Worth. Sold him some stupid $1200 interior package that he told him he didn't want.Then didn't tell him they only had 1 key fob until after the deal was done. Then didn | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ antoniolangston76
    Great service and very helpful I will tell others about Dodge in Frisco God bless | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ v_limon
    I drive to the Stonebriar location even with another dealer closer to me just because the service there is awesome. | Read Full Review
    12/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ pfriv71
    Jake, my service advisor, was awesome! His communication and responsiveness was great to see. He is someone who truly values the customer. Thanks and keep up the great work! | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Troy G75
    | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Roshan Tha Shrestha
    Worst experience i had with them. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Bruce Bunning
    These guys can not be trusted buy some where else . Sales team and financial are crooks | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ chikie42
    Trae and Kendell were awesome in answering my questions when deciding about my new car. Stephen texted me about possible additional savings. They were all very professional. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ jim@jimfranco.net
    It was the night before Thanksgiving and everyone had gone home except for the one worker who stayed to help me. I can’t remember his name, it may have started with a J, but he was exceptional and demonstrated the kind of service I thought no longer existed. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ janetdlr
    Arrived at the dealership early and my vehicle was done by 2pm and ready to go! | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Coachd23
    Surprised me by sending me an estimate same day - Other Dodge dealerships told me it would be 3-5 days before they would even take a look. Great communication by Gaven Mabrey. Texted & talked through everything. Great experience. | Read Full Review
    12/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Megan M.
    This dealership decided the best way to locate their vehicles instead of having an organized lot is to set the alarms off on the cars and walk around to see what lights are flashing and they take there sweet time getting to the cars and manage to let the alarm going until they are actually at the vehicle. Please get a better system m | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Knapp
    I worked with David Simms , he gave me an incredible deal on a challenger hellcat, I’m extremely satisfied with the purchase and experience. All my family members love the vehicle and now want to purchase one in the near future, definitely sending them to David, he was incredible. Thanks again David. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Bryan,Steph LeMaster
    Awesome dealership and staff, very friendly and helpful. The tech did an outstanding job repairing my car. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Fbrider61
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Walter Haim
    Outstanding and courteous oil change service. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Bush
    I had a great experiencing purchase my new Jeep Wrangler Unlimited 4xe this week. I worked with David Simms and he made sure everything was taken care of quickly. He's very knowledgeable about the vehicles and was able to address any questions or concerns I had. Would definitely purchase here from David Simms again! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ scott welsh
    Service director Scott went above and beyond I had a small misunderstanding and he was very persistent on making it rt. At the end of our convo I felt very confident and comfortable with the Service Dept. thanks again Scott M. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Topher
    My service advisor Gaven Mabrey had great communication and was able to get my vehicle in, serviced and out within about 24 hours as opposed to another Dodge location that they couldn’t look at my vehicle for at least five days. Great service and communication with Frisco Dodge. | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Genevatexan
    Super responsive, great customer service, over the top support Truly exceptional attention to getting it right | Read Full Review
    12/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ William Travis
    My service advisor Malakai was great. Despite not having an appointment, he was able to take care of the issues with my Dodge Promaster RV and returned my motor vehicle within 24 hours. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ sethi.rup
    Frisco Chrysler Dodge Jeep Ram is excellent always and quite obvious my first choice. Thanks | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ christie Wright
    The service technician was professional, courteous and experienced. Although the place is undergoing updates to add convenience, they still made sure you were comfortable during your service waiting. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ BryanSilvaMusic
    I had a great experience at this Dealer. People were very friendly and David Simms took care of me. I will continue going over ???????? | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Marie onuoha
    Had an excellent experience with my oil change & Hunter is exceptional to work with! As always I was given great service & my wait was not too long | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ florylongoria1
    My experience with the dealership was excellent. Drew helped us out throughout our whole process! He was so patient with helping us select the car of my dreams! | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ florylongoria1
    Drew was so patient with us! And helped us out through the whole process! We are so thankful with him. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lewis.grace44
    Neil was very helpful and informative. He made my experience very smooth and I appreciate the level of communication and professionalism. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ barry34
    Great location, contacting the Service team is difficult but if you work with one of the guys that has been there a while it is a decent opportunity experience. | Read Full Review
    12/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Britt.lob
    I have never had a good one since I bought this car from this dealership. I have brought it talking about my breaks and they are finally fixed because he actually listened to me I have been brushed off so many times! Thank you Jake!!!! | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeddins
    Came in the dealership for the first time to get my truck serviced. It was explained in detail what was recommend and what the price would be up front! Quick and easy check out process as well. | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ rosa.pallares17
    Friendly experience helped me to find what I was looking for I was happy with my purchase ?????? | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsp19042
    Everything went fine.. waiting on a door panel to come in. Will call upon arrival | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ bobhargenrater
    Great New Car Experience. Having purchased many new vehicles over the years, Frisco Chrysler Dodge Jeep Ram was a top notch experience. Customer service was great and very professional. I was able to find the right vehicle fit for me! Thank-you. | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ dauterive633
    Excellent experience with the dealership, sales and finance departments. All my needs were met with professionalism. | Read Full Review
    12/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ SONALSINGH8927
    Jamie was friendly and extremely helpful. I'm happy with the maintenance and repair work done on my car | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ surfhard18
    Helpful and fast They were able to solve my problem with jeep wave so that I could get excellent service | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ rsaba2012
    Dealership was nice. Gavin was very helpful and knowledgeable. I look forward to working with Gavin in the future. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ rondub74
    I am going to say 1 thing. Service was great. Jamie was great. Don't bother me any more on this service call. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Yolanda Vasquez
    Great customer service Lester was very professional and provided great customer service. Very friendly and explained the services my car needed in detail. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gh.jhoss
    Everyone is great. They take good care of me Davis took time to explain things about my diesel that i didn't know | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ michaelshasteen
    Davis is very professional and communicates very well. Frisco Chrysler Jeep is far better than others that I have used. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Becky.foret
    Friendly, professional, helpful. Vinny was personable. Listened to what I was looking for. He had a friendly and helpful approach. Great experience! | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ whartonma
    Friendly staff. Good selection of vehicles I was interested in. Little disorganized with remodel in progress | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Phamd87
    Transcendent Great service, excellent dealership, awesome technicians, friendly greeters, Cool soda machine, comfortable waiting area, transcendent overall | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ timangie69
    Personal and engaging without feeling pressured. He was polite, yet funny making the overall experience enjoyable. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ edjarrin
    Professional, very communicative, delivered timely Hunter always goes the extra mile to communicate and meet commitments | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Harnam Singh Khushdil
    Very fast and trusted work, helpful staff and convenient location. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Nick B
    Shout out to Henry Truong. He was easy going and not pushy at all. He provided solutions and was patient with my wife and I. I would recommend hitting up Frisco if you are looking for a car. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★ iq_h
    1st time was not good. 2nd time was good. He missed flat tire issue at 1st time even I asked him to check it carefully. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★ dinedavis77
    Very friendly staff. Good service! I was satisfied overall with my visit to this dealership. | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ donald.brooks
    Ok service but no empathy when I first realized vehicle was not equipped with a HomeLink system | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ edjarrin
    My service advisor Hunter Pearce was very helpful, and handled my repairs on time and professionally. | Read Full Review
    12/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ kkrdh2
    It was fine. An appointment was made. People were at their desks. Someone performed service. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★ neilriddick
    2 hours for and oil change plus tire rotation. Tires not properly inflated even after a return to the delership. Very poor job! | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★ Ben Pomarantz
    Terrible customer service. Their employees sent threatening text messages because we didn’t give all 100 stars on their survey. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Tanisha camille
    David simms was great experience ! very nice and hard worker. He made getting a car so much easier and super smooth! I would recommend him to everyone who is looking for a car to have him assist! | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Santos
    Tray and Kendell were awesome to work with and still continue to be in helping with questions that I have. I am so happy with my new 2023 Jeep Renegade Lattitude 4x4. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ sachin.divyam
    Excellent service. Gaven was proactive and we appreciate the coupon he applied on our invoice. Very expensive, though. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ AJR
    They were fast and attentive! Got me in and out quickly and very friendly! Best dealership I've worked with! | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chuck Morah
    It was a great experience and hassle free working with Stephen and Ravi. Would recommend to friends and family | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ officialaaronw
    CJ was my first point of contact. He knew exactly what I wanted and delivered just that. He was friendly and knowledgeable. Everyone I encountered was extremely kind as well. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ lvsguitars
    Everyone at Frisco Chrysler, Dodge, Jeep, and Ram is fantastic. They always address any issues I am having and go out of their way to make my experience great. Brice(Service Advisor) is always quick to greet me and takes the additional time to get to know me and not just my truck. Brice has been my go-to since purchasing my truck. Ty | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ sheilanemer
    Excellent service. The best dealership I've worked with I had a VIP Treatment loved the experience with the dealership | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ valeriehuck123
    Everyone was so kind and professional! I really felt comfortable and like my concerns were heard. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ jessec86
    Nothing with the dealership. However, I go to the dealership because of Brice. I left Forest Lane dealership when the advisor I worked with moved to another dealership. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ josuevz
    Excellent experience, and Davis is a knowledgeable service advisor who understands my vehicle concerns and get it done right. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ curtis_maxfield
    Service advisor was great. Good communication and follow-through. Very helpful explaining the work that was done and the related charges. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ robertp6385
    Great service and very speedy sales! Will was great and got me my dream Gladiator! | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ tmalinowski
    All good The oil change was quick and the person helping was excellent Great service | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ tmalinowski
    All good The oil change was quick and the person helping was excellent Great service | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ gary humphries
    Everyone is great | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Hammad Shauket
    Amazing service very helpful and friendly service department staff. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★ amerchant747
    Horrible service. Had to take it twice to get it fixed properly. No loaner even under warranty, didn't give back a clean vehicle and as a matter of fact, was more dirty than I gave it in. Black stains on door panels and seats from repair guys not watching where they keep their hands. Absolutely no acknowledgement from any service guy | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Horndoesntwork
    Sold me car with horn inoperable, refused to fix horn even tho he guaranteed they would fix everything before i picked up | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★ texasparamedic1
    Poor Workmanship, Poor Communication Truck still not ready after Lug Nuts left loose Not Happy | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Barryjgard
    Worst car buying expert of my life. Worst service on my car that didn't even fix one of the main problems all the way. | Read Full Review
    11/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ glennamlc
    My service person addressed my needs quickly. He was assigned to me by another service member. When I arrived, I sat in my car for about 15 minutes and nobody came to my car, so I went inside and addressed someone directly. Maybe they don't like the cold. Once i was referred to Malakai Thornton, he took my information and escorted me | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tjcessna
    Was a pleasant experience and not a pressure sale. All our questions were answered and were treated well. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Marc
    Oil change and state inspection...all good. No One, two, three, four, five, six,seven, eight... Nine | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ WMA1069
    Had an online appointment for Monday, November 27 with Davis Pham. I arrived at 4:53 pm and pulled into the drive thru area. No one came to me until almost 30 minutes later, at 5:20pm despite many walking right by me with no eye contact. Gaven came out and I told him I had an appointment with Davis. He informed me he left at 5pm. Poo | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ DELEONJ2008
    Derek Ballenger and the team is why we returned and purchased a second vehicle within the last 18 months. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ storm1696
    Fast and efficient I had an amazing experience there. Very nice people very friendly and quick , fast | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ kwonyongj
    Henry was awesome thorough and quick. No And they were accommodating for time and schedules. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cuddda
    The service was great very smooth business transaction Travontay is an outstanding and professional salesman. He made our experience very enjoyable | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vmarch31
    Awesome service from everyone. It’s a pleasure working with Mr. Davis our service representative | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ mjrm1983
    Smooth and easy deal they had everything ready for me to sign and drive away. Staff is friendly and answered all my questions. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ drb.kmf
    Great service and kept me updated via text as to the progress of my vehicle status | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Aaron Williams
    Update: CJ Brown is definitely the guy you want to look for when it comes to sales! He found a solution for me swiftly and he has a great eye for your car preferences. The options he provided for me were undeniable. He is also extremely kind, sincere, and passionate about his job. He makes the buying process enjoyable. Previous revi | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★ kathleen.johnson12
    Drew was amazing car had a glitch in the computer but it was ultimately fixed | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★ robolobo19
    Friendly. Understood the problem and worked to fix it. Explained what I needed and what I could do without. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★ spearsj73
    Davis was great and very helpful. I was supposed to meet Bryce but he was out sick. I was told a guy named Jamie was covering his appointments but I gave up on him after 20 minutes of waiting. Overall it was a good experience. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ DBLANK_03
    Need one issue addressed that did not get addressed. Vehicle has been in 3 times with this issue and still an issue. Pissed I still have to deal with it | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★ Mvogt
    Horrible communication and continuous follow up from our service rep from start to finish. Zero sense of urgency to get back to us and when we picked up our car is was a 40 min long process just to have him get our car | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★ arvapalliranjith
    I was there from morning 7 am. Was not updated regularly. Was tried to faultly accuse of getting oil change done elsewhere and shoved with a bunch of services to get done if the oil filter cap needs to be replaced under warranty. Never at this dealership again in my life. I just wanted to get away from that place the day of actual se | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★ johnjaureguito
    The offer included two financial scams. The first, the 'weather repellent ' for $1200. The second, only having one key so one more needs to be made for $500. This totals $1700. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ valeriehuck123
    I felt very comfortable and like I was in good hands. It was my first time buying a car and I really appreciate everyone helping me | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ tonya.hawkins
    Friendly, honest, helpful and caring They make you feel at home and go far beyond to make every visit a great one | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sierra Phelps
    My husband and I worked with David Simms today And it was the easiest vehicle we have ever bought! I got a brand new jeep, and he wasted no time and finding exactly what I wanted and making sure that I was comfortable and that I wanted that specific vehicle. I was really dreading going to a car dealership because there are so many ga | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Heather Jones
    We have purchased our last 5 trucks from here. Sales and service are top notch. I wouldn't go anywhere else. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ valerie huck
    | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ Doug Miller
    AVOID this dealer as I believe they are rotten to the core. Meaning deception and poor customer service is the motto of management and is probably then spread thru out. What others is saying about reaching anyone that does not want to be reached at the dealer is 100% correct. All calls are screened and the service advisor will ignore | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ Merwan Silo
    Worst car buying experience ever. Went in to take a look at a 21 Redeye hellcat, as always no test drives until “paperwork”. So ended up purchasing vehicle, on the way home noticed a vibration and windshield was cracked figured just needed a quick wheel balance. Next day vehicle throws a check engine light and starts vibrating even m | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ sniper2266
    I brought my car in for an electronic issue that was causing the transmission to go into limp mode which makes it pretty much undrivable as it can leave you stranded. Initially diagnosed as a faulty TCM, I approved the repair as well as some maintenance items recommended and thought all was good. A week later, I was told the vehicle | Read Full Review
    11/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elisha
    Very attentive and friendly. Let me know exactly what was going on with my vehicle and fulfilled the recall with no problem. | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ kytxgal29
    Always friendly and courteous! Will continue to come back here, answer and addrsss my concerns | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ sarah
    Great service and was done quickly! Everyone was helpful and very friendly. Vehicle has been running smoothly. | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ jacqueajack
    Hunter did a great job with communicating and getting the proper part! He was awesome with getting me a rental and getting 4/5 task filled. One is waiting on a part. But I highly appreciate his efforts and time! | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYSTINNETT
    My experience was A1. Everything was explained to me. I didn't have any problems fastest purchase I've ever made at a dealership. | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Greg Jaussaud
    Chris,Dylan and Steve were great! Got us in the vehicle we wanted. They offered substantial discounts to get us in a payment we were comfortable with. The next time we need a new or used vehicle we will check with these guys at Frisco first. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Anderson
    | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Erik Janush
    Jack in Recon is the only reason I would even give the dealer as a whole 2 stars. I would give 5 to that department only or to him only as he cares deeply for the customers. I wouldn’t ever buy here again. Second truck with damage. My Jeep also had 4 dings I personally paid to remove. Look your vehicle over good before signing. Mi | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Nawl Z
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Terri Marcelli
    | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ jerry.weitzel14
    Best dealer experience I've had in 45 years of buying cars. It was exceptionally good. | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ htodd3
    Always a great service at Frisco CDJR. Jamie was a wonderful advisor for the maintenance needed on my Jeep. | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ SEAAJUMP
    Service advisor, mechanical technician, and the shuttle driver were very good on efficiency of service | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ speedxi2
    Davis always takes care of our Jeep and makes sure to address all of the problems. He goes above and beyond | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ purnasai1499
    Excellent It was excellent by servicing here And i had a great experience and communication with the dealer | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ hughes1
    Hunter does a great job of taking care of me when I'm in for vehicle service | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ chickalicks2001
    David and Stephen were amazing. Excellent customer service abd very knowledgeable about their products and what the dealer has to offer. Would definitely recommend them to anyone interested in purchasing a new or used car from Friscos chrysler dodge and jeep. | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Carlos Villarreal
    Stevan Garza helped me a lot when buying our 2023 mojave. We drove 500 miles to buy it | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ patm123
    Very helpful good patience Paid attention to what I was looking for Gave me good options | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★ gclausen55
    Always treated with respect and quality work done. They go the extra mile to make sure you're taken care of. | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ chrisfox0762
    I made an appointment online for an oil/lube job, arrived and was greeted by my service advisor. He checked me in, I went to the waiting area. During the etire time I waited, I was in communication with my advisor. I knew what troubles they had found and a solution was offered. They completed the work on a Friday morning in a timely | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tom Watson
    Timely and completed quickly. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ paige bradley
    I am completely satisfied with my experience at Frisco CDJR! Kyle was extremely helpful & informative in helping me buy my first car. I couldn’t ask for a better experience. Stephen & Wes were amazing too. Thank you all so much!! | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★ Jimmy Jones
    Not a good place at all,very unprofessional. I was there at 9 am on black Friday. Met Drew told him I came to get car he said he was going to get keys. When he returned he said that car had a bad motor. Which is all a lie because he would have known when he drove it around so that my brother could look at it | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★ Kyle Smith
    The 5% off another dealer is a scam. Look at the fine print. They'll give you 5% off the discount, not the price of the vehicle. So you'll get like 20$ difference. Not worth the gas to go to this dealer. They play games with you telling you that you're not paying the same fees as other dealers. But somehow their price comes out exa | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Zach Cole
    Good communication and prompt attention to the issues with my vehicle. Did not feel pressured. | Read Full Review
    11/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ kohlbachk
    Davis was super attentive and a great advisor. All throughout my visit to the dealership he made sure everything was being taken care of | Read Full Review
    11/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ ejanush
    Sales has been bumpy. My truck was delivered damaged. We are on attempt three to fix it at paint shop. First and second time I was allowed to borrow a car. This time I was told no. As well as told I can pay my own shop to fix the truck and send them the bill. Which isn't gonna happen as this truck was new and the paint should be fixe | Read Full Review
    11/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ ryan
    Easy purchase not hassling to deal with. From placing my order to delivery was easy | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ hughes1
    Hunter Pearce is an awesome service advisor, always does a nice job of taken care of me while at Frisco Dodge. I have recommended him to all the guys I know with Ram trucks. | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★ Ever Rivas
    Becareful with this dealership I dropped off my car to replace the passenger seat switch that moves the seat forward backwards because it fell off and when I got it back after a week of telling me that the new part is coming in the next day when the advisor called me and told me my car is ready it fell off that night again and I chec | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ c.bravo06
    Friendly. Good Communication throughout entire process. Would recommend CJ went the extra mile for us | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ lkelton4
    Tray Jones did a very nice job on our truck purchase. He was professional, knowledgeable, and pleasant to deal with. We look forward to continuing to work with Tray. | Read Full Review
    11/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ lrmyrose
    Very nice; easy to get into because you have your own right hand turn entrance which is also helpful in accessing other stores in the adjoining lots. Thanks! | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brett Moody
    Excellent. Jake was very personable and trustworthy and clear and friendly! Made my experience excellent! | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★ Tyshawnjohnson1800
    I went to get my car fixed and paid 500 dollars and My car is still having the same problems even after I swaped my battery out and drove 30 + miles and still has a check engine light on and they did a Diagnostics test on the vehicle | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dave Groll
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Iris Ellis
    I wish I could give a rating that’s greater than the 5 stars. I went to this dealership with a clear vision of wanting a DODGE DURANGO R/T PREMIUM. My salesperson, DAVID SIMMS, helped my vision come to reality. David was very patient, kind and very understanding of what i wanted. He made my car buying process quick and easy. No more | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Marc-André Dubois
    Just bought a Grand Cherokee 2023. 4K miles. Doesn’t start, engine check on and very poor experience at service department. I had to pay to get it towed even if a purchase the “full service” package. I live 15 miles from dealership. The person I called at the dealership didn’t give a damn about me. Looks like a long journey ahea | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Raquel Fisher
    I just purchase my 2023 Jeep Gladiator Freedom Edition! CJ was the best salesguy ever! He read my mind of what I needed he gave me several options which all were the ones I already knew I wanted and needed. It was like he knew my life and knew what I needed . So the deal was done quick ! He went above and beyond getting me taken care | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ audieevans
    This is my 3rd lease with your dealership and I thank you for your patience and understanding with my financial needs. Stephen, Cullun, William and even Michael Black (who handled my financing on the first two leases) were extremely helpful through this process. You have great team and I will be back. | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Natashalito
    Quickly done, car device so I didn't have to wait since I have a disability and have alot of pain | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnswanagon
    Great experience, in/out Easy experience. Was able to work while my vehicle was being serviced. | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ dennishaines
    The issue was simply a dead battery on a new vehicle. Both batteries were replaced. | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Beckywalkertx
    I like that the dealership is doing some remodeling. I also liked that they moved some desks so the customer waiting area was still a large as before. Also Brice Phillips is a great asset for this dealership. | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Raquelfisher73
    They will get better I am 100% sure. Lots of new people so there was confusion and a little attitude . Only one service guy helped in an awesome way loved his help. He is reason I understood why everyone was confused. Guys name that helped was Usif ( I don’t know how to spell) he made things great and really helped me ! | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Charlie Hill
    Service was prompt and effective. | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ albert zandueta
    Gene is a very nice guy. Patient and straightforward. It was easy to get a car from him. We test drove one car, found it too basic and ended up getting a bigger one. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Kacie Branson
    Always a great experience and fast service! Thank you!! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ tm_laroche@yahoo.com
    Fast speedy and great service we were in and out in about an hour! A-1 service | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ jmrobles
    My issue with my truck was handled promptly and efficiently and it was returned to me in a timely manner. | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ BCLAYS123
    Great Svc. Super knowledgeable customer rep, friendly, personable, good communication throughout process which took extra time to obtain all parts needed (not a Svc dept issue) | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsnead0
    Bryce was great, got me in right away and made sure to get work done quickly and communicated regularly on updates | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Baizhou Teng
    Absolutely worst experience I have ever had to service my card. No one greets you when you arrive, no one picks up the phone call in the service departments can’t get a shuttle bus so I have to Uber to get my car back. Rude service department employee. Don’t come to here unless you want to be treated like a trash. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Mario Velasquez
    Buying a car can be a daunting and stressful time, however from the moment my wife and I walked in we felt taken care. It did not feel stressful at all, Gene Aloi our sales guy was patient with answering all our questions and concerns. We did not feel like another sale for them, it was a great experience during and after the car wa | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Derek Hester
    Got to work with David Simms in our new car buying journey. By far the greatest car buying experience I’ve had. David was super professional but made it a personal experience. It was more than just trying to sell us a car he knew we would love, but also got to know us as people. Never once did I feel like he was trying push us into a | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ C malhasian
    Times have changed since COVID, and in my opinion, so have people and the way we interact in a friendly manner, but the staff here are gracious, cordial, professional and have fun, which made for a great experience for me personally!! Thank you for helping with my 3rd vehicle purchase here! Til next time! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ John Swanagon
    Took care of my TRX — got in and out and they washed the vehicle as part of the service. Hunter was awesome — recommend working with him and this dealership. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ MARCUSPROPPS
    Hunter was great, knowledgeable, cared about the customer experience and ensured all my questions and concerns were answered and he made sure I was in the known the entire time. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ cthornton8234
    Service was great, but they didn't fix the problem like they said they did. The problem still exist... | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★ ricoddaddy
    The service department is awful with no customer service.I’m driving around in car that’s still not running right and the dealership said it normal for my car to run like this.They either can’t find problem or haven’t looked.I definitely would not recommend this dealership to anyone even tho I thought a dealership in Frisco would be | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ kjt27456
    Hunter was very helpful and attentive. They kept me updated throughout the whole process. Very happy. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANNIE75252
    My second Jeep from them,there will be a third . Great service , I’ve not had a bad experience ???? | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ brandon jones
    Great customer service in sales and service department! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Andrew McKinney
    | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ dannguyen999
    Excellent service. I am very happy with the work it took for the repair and the appointment was absolutely worth. Thanks the service advisor and mechanic who worked on my Jeep JK. I will look to come back if I need work in the future. | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★ Sukhdeep Kalirai
    No one checked air pressure after tire rotation , car was was done after I asked for it | Read Full Review
    11/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ tm_laroche@yahoo.com
    The entire process was seamless. Tray handled everything for us and had the best customer service. | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pjsmom09
    Stephen B is an amazing manager and I bought the car because of him. Weston in Finance made sure the process was easy and smooth. | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ edjarrin
    My service advisor Hunter Pearce was very helpful, and well versed on my issue. The repair was not completed because the part is back ordered, so he is tracking one down. | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Green
    Awesome Dealership, no run around strait to it and meet my pricing expectations. Cullen is a great sales associate very knowledgeable and professional to my family. Great group of dedicated people to make our experience top notch. | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ David Allen
    Brice was great to work with! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ 1st Choice Foundation Repair Co.
    Brice is the best! He always gets me in quickly and takes care of the problem. Thanks so much!! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★ Brandon Quimbey
    The service department is completely unreachable. Requests for call backs, leaving messages, even the 1 in 8 times I actually got someone in service to pick up, after calling for 5 days he sounded like it was an accident by saying hello, and asking who I was. As much as I wanted to transfer my business to this location, just this exp | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★ smith9607
    The diagnostic fee is entirely too high. The quote to repair my vehicle was 200% higher than what I paid at another shop. The front end alignment performed by your dealership was done poorly, the steering wheel is to the right of being centered. No incentive to come back to your dealership because you guys try to price gouge every ti | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ ejanush
    They go above and beyond at this dealership. Fair. Honest people. Service dept is amazing as well. My new truck had several issues and they jumped right on it. | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ jarutz
    I am pleased with the service I have gotten on my Jeep Wrangler Unlimited here. | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ billzaiss
    Service guys Jimmy and griffin and salesman William are the best! I will continue to do business with FCDJR! | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ shaerssr
    My advisor was excellent, his knowledge and attention to me was very much appreciated. Thanks | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Deborah Dishman
    We had a great experience during our recent car servicing. Jaimie handled all of our repairs with a complete overhaul of everything. We are very pleased and we highly recommend them to anyone seeking quality service and customer care. Thanks to the service team! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ John Petereit
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Nick Fisher
    CJ was fantastic. The team was easy to work with. They listened to my vehicle needs - both on what I wanted in a new vehicle and what I needed for my old vehicle. It was a positive experience all around. | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ marla6
    Friendly efficient helped a lot He helped me make decisions on services and called me back on questions | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ icetrey3
    The service was excellent and the service advisor suggested the 15k service and explained that it would keep my truck lasting longer | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ T
    Great service | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ tiffany walker
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★ aravindakrishna
    Good dealership for quick service visits. Was east to schedule an appointment online and get service completed. | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ nicholasmoschetti
    4 days late on order. Good folks. Unorganized. Wish they gave out rentals. Call center okay. | Read Full Review
    11/10/2023 12:00:00 AM | DealerRater
  • ★★★★ AR Brady
    Pathetic, sad, sad sad …. over the years. Every interaction I’ve had with these people have been terrible. There is one exception, I bought something from the parts department, and the young man was very engaging and helpful. But their sales staff is terrible. I think about the old expression “leadership gets the employees they deser | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Hardeep Singh
    Nice service experience with Jake! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Ruffusbj55 Johnson
    I thank you so much Lew, everyone treated us very well , and I'd like to thank all you guys, I'm very pleased with the car | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ travontay jones
    Great service. Very speedy Brice took good care of us as he always does!! Thanks | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ hardeepsingh
    great service experience with Jake! Good staff and willing to go the extra mile if needed. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul.boethel
    Derek is a trusted salesperson. I like working with him. He’s been very helpful every interaction I’ve had with him and I don’t feel like he’s trying to rob me, unlike other sales reps. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ redraider1210
    Stevan, was fantastic to work with. Very friendly and extremely honest. I felt he was looking out for me and my family’s best interest the entire time; he even came in on his day off to complete the sale. I can’t say enough good things about, Stevan. I would highly recommended him to anyone. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ JasonTX
    My jeep had a coolant leak back on August 11th. I had it towed into the dealership and dealt with Sam. He was prompt, to the point, no bull. He got my jeep in and the next day was ready to go. He called to let me know it was ready and all was under warranty...no charge. Couldn't recommend these guys enough. | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★ C A
    Be sure to click on “lowest” reviews. THESE PEOPLE ARE CROOKS! Do not trust this dealership. Lies and deception! | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Ed Jarrin
    I have been a customer of Frisco CDJ for 10+ years, and they have provided outstanding service on my Ram, Jeep and Wagoneer. I recently worked with Hunter Pearce, and I highly recommend him and Frisco CDJ! | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ deborah castleberry
    Great people to work with. Great place to do business. Thanks again | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ jameyski
    The team was very helpful and worked to get us the right vehicle for the right price. | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ curtis_maxfield
    Service tech was new, but very helpful at explaining work and that was done and what to expect with future part on order. If he didn’t know the answer he found it for me. | Read Full Review
    11/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ alisynrock
    Everyone was nice and helpful when I dropped it off and returned to get the keys back. No problems showed up days after getting it fixed up for the first time since buying. Lovely group of people that work together and are efficient and great at communication | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zak
    Took my 18’ charger in for overheating repair. Brice was very helpful, broke down all the minor details of the issues and repair process, repair time was shorter then estimated which always a plus. Also room for improvements for the tech that checked me out; needs to be more thorough. I could’ve walked away with my car with free of c | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ kimberly Avila
    I had a great experience when I took my car for a change oil, they provided me a quality service and good customer service. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ JD
    Hunter was very accommodating to my “starting issue(s)” with my 2022 Dodge Ram 2500. Only negative was the price of the 50,000 mile service at $3700!! Thanks again to Hunter for keeping informed on the status of my work truck throughout the week. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gilbert Muli
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★ Bart Watson
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ A
    Poor communication and extremely difficult to get a hold of folks on-site at the dealership. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★ marcusclark51390
    This dealership refuses to delete my phone number. Not only have I never bought a vehicle there but I’ve never even visited there! They keep calling me again and again and texting me. They even called me at 5:30 in the morning while I was traveling! I’ve asked again and again and again for them to remove my phone number but they have | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★ EWALK405
    No communication and phone number is a call center in Florida. You can’t get ahold of anyone! You leave messages and they aren’t returned. This has been my dealership for 11 years, but I won’t be back! | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★ akhil poojith
    I bought vehicle here at a better price but when checking on papers after finance I got fooled and sold me to a higher price which I felt being scammed. That deal which we made in office was not same on papers. Inspite trying to reach out them for multiple times no response at all. Which is very disrespectfull. Even they are not tryi | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Jamey Ciesielski
    Great truck inventory. Expedient and courteous service. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ TAREK_97
    Good customer service and good work in clean place and waited short time for work to be done, thank you | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ DREW.LIPPINCOTT
    Davis was great. He is always on his game. Thank you for always taking care of my vehicles | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ franklincorey2018
    The Frisco Chrysler Dodge Jeep service department was excellent as they always are every time I visit them. | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ bray546
    David was great from start to finish!! He made it easy to get the Jeep. Tony was the first one we reach out to and he was excellent!!! Thank you to all that made it possible for us to get the Yellow Jeep!! | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★ XUEJI SUN
    Not recommend the Service dept at this dealership at all. Had several bad experiences here. Nobody care about the customer, maybe because they do not like sales have the incentive to motivate, but cannot keep the CDJR standard… All my family member have CDJR cars, Jeep, Ram etc, so disappointed and will switch to other brand for sure | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ MGW312
    Courteous and efficient service Knowledgeable service staff Comfortable facilities I really like the guy that has helped me the last two times. He has earned my trust. He is personable. He has been more than helpful, he has gone the extra mile for me. | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ amychennault
    They are wonderful! They always get in in and out pretty quick and take great care of my car and myself! | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ chris Ossenfort
    Fast service with clear presentation of my options | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Rule
    | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Travontay Jones
    Exceptional service above and beyond! Brice, my service advisor was amazing. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ R.D. Barstad
    Working with Derek Ballenger and Stephen Bruneau, made purchasing my Ram 2500 a smooth and painless experience. No pressure & great knowledge base, selling a quality product at a fair price! Thanks to all! R.D. Barstad, McKinney | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Sha Jackson
    Frisco Chrysler Dodge Jeep Ram has created a satisfied repeat customer with me. Brice was my advisor on a serious issues with my 15' Chrysler. The job got done..despite my car being discontinued and parts in short demand. He even check with me days after she came home. I am happy with the services those guys perform and would recomm | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Simonds
    Very enjoyable sales experience. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ raul medina
    The team was friendly and helpful! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ pennim2413
    It was difficult to get an update or call back. It took two weeks and then was told the car was ready only to Uber there and find the car was not put back together. Said they didn’t do loaners then after complaining they did until Enterprise called and had a car available which then they couldn’t find the loaner. The service guy comp | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steven Mandala
    Everyone was pleasant and all work was explained and completed as promised. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Stewart Powell
    Service was excellent...Gavin was terrific and super responsive...I did have to go back twice after picking the car up as it was incomplete, but both times both Gavin and Jake did a great job. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Grace G
    Caleb, Henry and the team were amazing, I couldn't have asked for a smoother transaction. Thank you all! 10/10 would recommend! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Avila
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Josh Rocka
    Brice is great! Excellent communication. My only issue is the new Jeep corporate policy around the lifetime warranty and the time it takes to get approval, which causes added expense for a rental car. Otherwise completely satisfied. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ Hector Martínez
    I do not recommend this place if the insurance ever sends you somewhere to get your car checked after a crash do not come here I done had two bad experiences here . My Insurance wanted to know what the damages were so I came to this place some Mr. name games was very disappointing said to my insurance that the damages were not cause | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ jerrydwilliams3
    Price was very helpful with my jeep wrangler and and took good care of my wants and need | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★ chakradhar2447
    It took 100 days for my car to get out , and I had no rental for 90 days | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ jamarpleasant
    Frisco Chrysler Dodge Jeep Ram provides a friendly environment and is sure to take care of their customers. | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Sawyer
    Everyone was great. Love the truck. Thanks Brandon and Aaron. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Alex
    | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★ monicazhang512
    Good services however a pretty long way, and have to come the next day to get the battery fixed, and waited another 30mins to get gas. | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Ericpowell2121
    Exhausting, long, drawn out, lack of communication, expensive I wouldn't ever go back or recommend anyone going there | Read Full Review
    11/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ PADECROO
    Bryce Phillips is the best service and support advisor- I trust him completely with the on going care of prized possession- my jeep wrangler! | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ JEREMY.L.STARK
    I bring all of my maintenance to this dealership and they always do a fantastic job | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ rrcowboy16
    Had a good experience. Good trade in value for my truck nice price on the new truck. Thank you Cullen Gilmore for your patience. | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ FRANKBATTAGLIA47
    Very friendly, and willing to go the extra mile. Decent choice of vehicles to choose from. Overall very pleased | Read Full Review
    10/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Precious Olea
    I recently purchased my new Jeep Compass (pictured) this past week, and car salesman David Simms did an amazing job making sure I had an easy/great time doing so. The process didn’t take long and I am very satisfied with my new Jeep. If you’re in the market for a new whip, consider salesman David Simms as the one you decide to go wit | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Freddie Poole
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Kayley v
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Lumtuk Faeb
    Jake was very helpful in informing me what repairs my SUV needed. The Dodge service center I went in Katy quoted twice the amount that I got from Frisco Chrysler Dodge. That should tell you a lot. Thank you Jake. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ pierorojas71
    Great experience and very professional service. The team was very helpful and I was able to get the truck I liked plus the financing was better than expected. | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ rjpcards
    I had excellent service from Hunter. They were able.to get my truck fixed in a few days. I just wished they still had loners cars to give when you have no car for 3 days Excellent Service. | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ BALL_D
    I made an appointment expecting an oil change to be relatively quick. It took 2 hours. I could have this done more expediently at a local quick oil change garage. | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★ tholley95
    The workers took a while to get to me, but once they did they got to Mt problem right away. | Read Full Review
    10/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ George Santos
    A little disappointed about buying a certified preowned truck and don’t even put a new air filter on the truck | Read Full Review
    10/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ usafapjm
    Excellent buying experience Vinnie was knowledgeable, responsive, and absolutely no pressure salesman . Dealership made the whole buying process a great experience . The Grand Wagoneer is an amazing auto filled with cutting edge technology. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ wysondria
    As good as a typical dealership will ever be. Still not a luxury car dealership level of care/service. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Rutz
    Did a great job for me. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ron Mccormick Vitanourish
    Grear service mgr. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Robert Petti
    Excellent Service !!! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Lumtuk Faeb
    Jake was very helpful in informing me what repairs my SUV needed. The Dodge service center quoted twice the amount that I got from Frisco Chrysler Dodge. That should tell you a lot. Thank you Jake. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Jackie Chow
    Great service! Service Manager was very friendly and very communicative! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Kim Jongdae
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Cory Williamson
    Hunter Pearce assistant service manager was amazing. He was honest and set the expectations of turn around. The complimentary shuttle brought me home and back to Prosper. I called 5 dealerships. Frisco was the only one willing to help me and diagnose same day. They have earned my business. I will return for future service and | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Rodrigo Roa
    Service es amazing My truck runs like new Great experience | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★ Boini Nikhil
    Worst management ever...I got a new jeep compass here. Agreed price was 43000 that includes all the external packages and sales tax. I had paid a down amount of 4000$. But when i look at my loan amount these guys bluffed me with name of discount and added all the discounted amount to my loan account. Actual agreed price should be fin | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Jill Ritchie
    Vincent is my salesman. He sold me a brand new Jeep Grand Cherokee. Zero pressure from him is really what sealed the deal for me! I will definitely come back to Vincent aka Vinny when we are ready to purchase another vehicle. Excellent customer service! Everything was so easy from start to finish. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Paulina Phommahaxay
    After my accident back in April my Wrangler has been brought in multiple times. Hunter and his team ALWAYS identified the problem quickly! Also knew how it was my only method of transportation. But they got it done in a timely manner with a few extra things done to it. Jeep Frisco will always be the place I go to. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ dykesfamily926
    Friendly staff, excellent service, fair prices. Found my perfect car, smooth process, highly recommended. Truly satisfied! | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ pa_style7
    Friendly customer service, knowledgeable service advisors with excellent communication and timely updates. I highly recommend them. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ jory.threadgill
    Honest and actually over communicated the status of repairs. Gavin was great to work with. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Syk rides
    Everytime we get service at Frisco dodge they go beyond our expectations great service period. Thank you chrysler jeep dodge ram | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ zbbfoo
    Gene was sales person and Dylan was finance - both were pleasant and easy to work with. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ dpiast52
    This is the second time that I have taken my car in for the same issue. Service department is one of the worst departments. Robert stickle is never around which he is the imanager of department awfu!!!! Drew gave me his business card said call if you have an issue. Drew pick up his phone when I have called each time. I am not sure wh | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Natasha SalBan
    Bought a used Toyota Sienna that was supposedly “detailed” before we drive off in it, it was half done cleaned but most of all we were told used vehicles go through a whole 100 something inspection and if any issues they’ll fix it well a couple days later we took it to the Toyota service dept we ended up spending $1400 on various ite | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Butler
    Superior service, great prices. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Harry Bennett
    Great service. Gavin was pur advisor. Very welcoming. Verytimely | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Dylan
    Great service. They shuttled me back to work and then back to the dealership when I got off. Staff was friendly and easy to talk with. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Joe Drygas
    Great, fast, competitively priced service. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Ralph Stow
    Quick in-and-out for service! | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Snowden
    Wonderful experience! | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ stvette2002
    I have my vehicle serviced here all the time because of personnel.thank you all | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alyhoffman
    Dropped off my vehicle Sunday for Monday morning appointment with Jacob. He called by afternoon to let me know my car was ready. Told me all that was completed and was ready for pickup. Thanks Jacob for making this painless, easy and making sure my jeep was nice and clean! | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★ sethva
    Wonderful experience, only slight downside was length of time to complete work. Also had to take uber to pickup car as shuttle was running behind. | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★ neerg37
    First of all the service is bad. it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insurance to increase I talked to Neil service manager about joyride in my car but nothing was done. so I went to make a police report about issues I’m mad an | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jeff 123
    Was very pleased with the outcome of my deal Cullen was great to deal with | Read Full Review
    10/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ K.Alaniz
    Brice and his team have gone above and beyond to help us fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep/Dodge vehicles. There’s no one better I would trust with my Chrysler/Jeep/Dodge. | Read Full Review
    10/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Korinoonergm
    I had a great experience. Christopher Turner is an amazing salesman. Great buying experience. Great Salesman + Beautiful Vehicle = WIN! | Read Full Review
    10/24/2023 12:00:00 AM | DealerRater
  • ★★★★ lttlmsmft4
    The issue that I had was handled by the service department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective and was not cracked due to travel. Hopefully it is resolved soon. Waiting 2 weeks so far... | Read Full Review
    10/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jake
    Brice is always a pleasure to work with. Great communication and always willing to give suggestions on repairs that need or don’t need to be done. | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ james N
    Great job!!! great service, they explained what was going to happen and kept me informed during the proces. | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ RicLee
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Mikael Calais
    Fixed a smaller problem fast efficient and with quality | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★ lcullum22
    Jake was very helpful. Most of the issues with my van were solved and he was very accommodating. | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ jordanmcfarlind24
    Really friendly guys at this place. Didn’t feel pressured at all and the entire process was smooth and easy. Gene did a great job and we enjoyed working with him. | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ rustymilner90
    The Service center worked with me every step of the way and actually completed job two days ahead of schedule. | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ marcsusie
    Always does a good job, keeps us informed, and gave us a discount for being loyal customers | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Korinoonergm
    I purchased a new vehicle from Frisco Jeep, today. I have never had such a quick, seamless, professional buying process. My salesman, Christopher Turner, was very thorough, and a pleasure to work with. He was incredibly knowledgeable, and did not use the high-pressure sales tactics, that I was frankly expecting to push back against. | Read Full Review
    10/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chad Capizzi
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ suman prasad
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Larry Butler
    Gavin, my service advisor, was very knowledgeable and good communication on getting my truck’s annual maintenance completed at a good price. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Chris Yeom
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★ erik rubio
    Terrible experience, was lied to by the salesmen multiple times about the truck being ready, and wasting my time driving up to Frisco multiple times. Avoid this place | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Kori Nooner
    I purchased a new vehicle from Frisco Jeep, today. I have never had such a quick, seamless, professional buying process. My salesman, Christopher Turner, was very thorough, and a pleasure to work with. He was incredibly knowledgeable, and did not use the high-pressure sales tactics, that I was frankly expecting to push back against. | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ keith.britton
    Brice is always extremely helpful and insightful when visiting the dealership. Our last visit was great. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ global_united
    Thank you for you sevice! It’s always a good experience. And great customer service | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ jprobertson4
    Hunter is great always follows thru and delivers repairs on time as promised. Highly recommend. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ ronald.a
    My service tech was very patient with me. I appreciate all he went thru to help me. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ v_limon
    Since I moved to Celina I have continued to go to this dealership because of the friendly and professional service staff. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ ccamp0
    Great service friendly staff! Easy in an out process! Would recommend to anyone that needs service. | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rich Branch
    Quick service same day appointment for an oil change and state inspection | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Marcus Clark
    Acquiring my Jeep was a seamless process; however, regrettably, the service department at this dealership leaves much to be desired. I initiated my attempts to schedule an appointment for my vehicle around 9 AM, yet it is now 4 PM and I have been helplessly transferred between three different service advisors. To compound matters, my | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★ OCEANHONU
    Confused staff. Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a warranty on the paint and whatever... Unclear. Showed me the lux one... Then pulled it and gave me a substandard service to review. When I asked him what happened to the l | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ ali.areen
    William was great the whole time, this was my nicest experience buying a car so far. | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Burnham
    Great experience all around! Highly recommend Frisco Doge to anyone! Sales and Finance staff were incredible! | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Burnham
    I came from Nebraska to purchase. I have absolutely nothing negative to say!!! Awesome experience!! | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Josh Greene
    Kendall was very good! He was very patient during the hole process. Kyle and the gang did good job getting us taken care of. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ jarrodrandle
    Poor workmanship. Mistakes in billing. Incomplete service. Bad warranty experience. Can’t follow simple instructions. Disappointing. | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ aautry
    Brice Phillips and Damien Walker always take such good care of me when I come in for Service, excellent customer service guys, thank you!! | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ gio280589
    It was a great experience, Davis and Steve helped me a lot. Super friendly and nice. Kudos to both of them. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Miller
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Corbin Brach
    Biggest selection of mopar I have seen in the area!!! The most chargers and challengers ever to choose from that I’ve seen. Aaron Caleb are the best sales managers I’ve ever encountered as well. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Anand TA
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Phuoc Huy Pham
    David was helpful and very good at what he doing. Recommend him as an advisor | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Elliott Etheredge
    The service team here is outstanding!!! I had a water pump failure that got a bit complicated during the repair process and these guys worked with me every step of the way to make sure that I had a good outcome and a good experience. I can say that they really had my best interests in mind trying to resolve the issues and went abov | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ kreiderb
    When we can in the window wasn't broken. When we picked it up the window was broken. We were told it would be replaced, but we have not been called with any update. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ tarynmartinez123
    Best dealership ever! Get your car there people!!!! Great people with the best attitudes ever! | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ joejulie31203
    Great experience, was swift and clean, definitely would recommend bringing your dodge and Chrysler products here! | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anindya Dutta Roy
    I had a great experience servicing my Jeep at Frisco CDJR. I didn’t had to wait while the car was being serviced, the pickup/dropoff service was helpful. Thanks to Service Manager Jacob, he ensured the overall experience was smooth. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Marcus Coulter
    Great experience. Third vehicle I have bought here and the best of the three by far. Definitely coming back again. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Dianesvka Krutschek
    Excelente servicio, fueron muy amables y además luego de terminar el servicio lavaron mi camioneta. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Abel VARGAS
    I bought a 2024 RAM TRX - Lewis Diaz was my point of contact! Great individual- always kept me in the loop thru the purchase!! | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Jose Renteria
    | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ Candice Hughes
    Service was great! But they really need a loaner car program for those that need a car for work and such when their vehicle if left for warranty work. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Rickey Clark
    | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ Andrew Chiarelli
    Been trying to get my tags for my car. Everyone's voicemail is full and not taking any messages. | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ thb0767
    The communication is horrible and the time to repair takes too long. Brought my vehicle in on Monday and got it Friday. And the cost is ridiculous. | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ robert@usminc.us
    Easy to work with, Drew was a good communicator and made to sales easy to achieve. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ rdo972
    Everything went great smooth sailing. I even waited on it, and I got it done quickly. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ ismaelrod23
    Was the best dealer ship I have been to great customer service and the staff was amazing | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ shawnhardy36
    Excellent service! Helped me find a tow service, quickly diagnosed my issue and had my truck back within a day! Great service advisor, great service, laughed at my dumb jokes lol | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jkalxdr
    Workmanship Repair on the vehicle was excellent! The dealer’s phone lines to the service dept needs major improvements. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ dian_acm
    Fue un excelente servicio, me atendieron muy bien, luego lavaron mi camioneta y todo quedó excelente. Muy agradecida. | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★ adams_donnamarie
    Terrible, awful, I regret purchasing my vehicle from here. I was asked to “do a favor” and remove my Google review…no. Beware they will purchase a vehicle from the auction and sell it directly to you, meaning no inspection, no repairs. Couldn’t get anyone to answer the phone, no one wanted to take accountability. I wish I could retur | Read Full Review
    10/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ k dixon
    Just took my truck in for scheduled maintenance. I worked with Davis and he had my truck in and out with no issues. I appreciate the professional treatment and quick turnaround. | Read Full Review
    10/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ v_limon
    Great dealership and professional service team. Especially Davis Pham he is always helpful and trustworthy. | Read Full Review
    10/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hector Medina
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ James Kemp
    Awesome service! it might take a min for all the paperwork, etc, but their work and top-notched. kept me informed throughout the entire process. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Lili
    Got both of my safety recall done with service manager Davis. Quick process and excellent service. | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Risingers
    Actually enjoyed our visit. Did us right on our trade in and fair price on the new vehicle. | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ jd29
    I worked with the salesman named Phillip and the sales manager named Steve, they were both extremely nice kind people, and doing business with them was great! I would recommend anyone go see them for a new ram truck | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cust1
    Nice guy I worked with. But techs could not fix a problem they created when they completed routine maintenance. | Read Full Review
    10/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ randytorres29
    This dealership has a big variety of Jeeps and styles you can pick from, Brice the service dept guy is friendly and professional | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Philip
    Davis is a fantastic advisor and helped get the tires that best fit me. They got the job done as fast as they could too. Thanks everyone! | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ BRETTNELSONR
    It is a fantastic dealership. Best customer service I have ever experienced. My advisor was awesome. | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ bencsimon10
    Hunter was awesome and really helped me out. Kept me updated daily until my truck was ready. | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Doyle Weemes
    Finally found a dealership that was able to fix the problem. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ toni rulau
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Riggs
    Lewis was great. Very quick and easy buying experience . | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Keith Lankford
    Service was so great I will only take my vehicles to this dealership!!!! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Simon
    Hunter was great! kept me updated every day on when my truck would be ready and the issues that needed to be resolved | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★ JCPenagos
    Hunter is very helpful and explains the process to what needs to be done. I appreciate his time and patience each time I take my vehicle for any service. | Read Full Review
    10/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ William Kreider
    8/28/2023 All was good until we were about to leave. We found that the wind shield was cracked. The service manager said that he would get it replaced. We have not heard from anyone. I would like to know if there are any updates, which I have not received at this time. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Andrew
    Very easy. In an out in under an hour. I didn't test drive the car just signed paperwork. Wes was helpful and optional coverages were well priced. | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ doyle
    Excellent Experience. They have fixed issues we have been fighting for years with other dealerships. | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ B Sigs
    From the time we arrived until we departed around an hour later, we were treated like royalty by our service advisor, Mr. Lester Jenkins, Jr. A true professional and a very caring person, Lester told us exactly what to expect, including how long our two Jeep recalls would take to complete. I have to say that I did not think things wo | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ramesh
    Great experience with service advisor Hunter. He kept me updated with the progress and timely communication. Nice shuttle service to home and back to the dealership. Great drivers and very personal. They went above and beyond. Keep up guys ! | Read Full Review
    10/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Burnham
    Incredible experience!!! Super smooth…We were in and out quick!! Very friendly and helpful staff! Highly recommended! | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brian Morgan
    Great experience, easy to work with, not pushy and fast transaction | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★ manisiaosi
    Well, when I left I felt ripped off. The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin filter for $689? What an absolute joke. My vehicle/s will never come near your service center ever again. In fact I’m officially put off Rams permanent | Read Full Review
    10/8/2023 12:00:00 AM | DealerRater
  • ★★★★ dannybr30
    It's always slow for someone to come out and help you when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good fast work! Work and time getting it done is always good. | Read Full Review
    10/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ crsjws
    Fast and professional service. Great service provider. No issues with repairs and service. All good | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ your.vncv
    Davis Pham and the Entire Service Department Staff are The Greatest. I've been around so I write from experience | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steven Hatfield
    | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Michael Shasteen
    Davis Pham is a great asset to your organization. My vehicle was fixed the first visit and in a timely manner. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Elvira T
    Fast and easy. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★ David Chambers
    Brice was very helpful and the service was quite quick. The initial radiator, water pump and thermostat replacement didn't fix the root cause of the overheating, but once it happened again they quickly set me up with a loaner and identified the issue in a day and had it fixed the same day the parts came in. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Steven Stafford
    Hunter was my service manager. He was very friendly, explained my service elements and the process around them clearly, and helped get my service accomplished in a minimum of time. Thanks Hunter! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Aghassi
    Great Service! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Judy Allen
    By far the BEST dealer experience we have ever had. From our salesman William to our finance guy. Every single person in the dealership was polite and helpful. This is the way buying a vehicle should be. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Stephenson
    Came in with a bad situation, and was taken care of and put into a great vehicle and couldn't ask for better customer service. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ ajit
    Provided service more than expected and they completed parts replacement correctly.and cleaned properly. Thanks | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ jprobertson4
    Great follow up and service with Hunter in the service department. Very please with and will return. | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pat Dukes
    Not a good day for them .The guy who wrote up my oil change couldn't check a fuse but wanted to sell me everything I didn't need. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★ David Beauchamp
    It appears my Ram care package was canceled by this dealership and I have tried for 3 days to reach someone at the Frisco Dealership. This is becoming very frustrating. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★ ejimenez031674
    Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something else happen to my car. I have responded back to text message regarding how car is doing and let him know that I am concerned that it’s burning oil | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ STEVEN.STAFFORD
    Hunter is an excellent service advisor and I hope I get to work with him next time I come in. | Read Full Review
    10/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lthom
    My experience with this dealership has been great. They were upfront and honest. The customer service has been amazing so far. | Read Full Review
    10/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ JWDKTX
    David was excellent to work with and accommodating. Helped us understand the different packages and knew how find the one we wanted. Also was easy on the negotiation without pressuring us. Good experience for us. | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kristin Geier
    We had a wonderful experience buying our new Jeep! Chris our sales guy was so thorough and helpful! Henry the finance guy was also very helpful and knowledgeable. We couldn’t be happier! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Deidra Burton
    Mark (porter) is amazing. He has a great personality and great to talk to. He is always helpful. Ask for Mark he will always help you when/if needed. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Raj
    Excellent Service | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Andy Wei
    Super friendly service manager and took care of the issues of my Jeep. Efficient running Shuttle buses! | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Ed Link
    Had a great experience. Morgan was great, as well as the rest of the sales team. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Shayne Albrecht
    | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Shaad
    IT WAS GREAT CUSTOMER SERVICE THEY SHOWED ME NOTHING BUT RESPECT AND GREAT HOSPITALITY THANK YOU | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ shyamkaroor
    Hunter is great to provide the customer service. We are new to this area.his service is awesome | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Judy Allen
    Frisco CDJR is ,by far, the best dealership we have ever dealt with. We drove from NW Arkansas, 350 miles,to buy this car. Everyone from William to finance were wonderful. We got exactly what we wanted. . We loved that the managers are right out front in the showroom. So nice. The paperwork is all on a thumb drive. This dealership ha | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ snetzman
    Brice was very responsive and quickly solved the issues with my Jeep. He kept in contact and answered every question. | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ tonya.hawkins
    Brice is always top of game with customer service great dealership to meet all needs | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ blguy06
    So my cousin is the general manager of Frisco Tyler Letson. For the last 2 yrs I've been trying to order my Manual Hellcat. Because of them not knowing if Dodge was going to release a Manual option for 2023 we waited to order it. Tyler went over a beyond on reassuring me that weather it was the Manual or an automatic Hellcat he would | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★ kevinroy954
    When I received my car the AC wasn’t working. They took it back in while I waited. Now, my car is overheating and there is a click in my struts they replaced. Plus AC still makes a thumping noise | Read Full Review
    10/1/2023 12:00:00 AM | DealerRater
  • ★★★★ Kevin Denton
    | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Wendy McMinn
    Amazing customer service! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Madhu m
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ dh_7305
    Jake was a pleasure to deal with. He was always on point and kept me updated on the service of my vehicle. Thank you Jake | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ fergusonokc
    I was so impressed by the customer service I received here. Brice was beyond helpful and took time to explain everything to me. His service was exceptional. | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ doclark.1440
    The dealership and service writer Gavin were very clear and provided any information I needed, They were very quick to do the work and provided a rental vehicle. After the work was completed I received a prompt text and picked up my vehicle. The vehicle is running very well. | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ DAVE_BURNS
    Great service. Everyone was professional and courteous. I look forward to a continued relationship with this dealership. | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Southernbeau88
    Gave great service and answered my questions in a highly satisfactory manor. Would highly recommend. | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Lesliemarie
    Ido not recommend. I have been hung up on, ignored, and mis treated for the last year. We bought the car from them in November and it has been to the shop 4 times. They do Minimal repair and take as long as they want. I have reached out to the GM at least 25 times, email voicemail and I person and he (Tyler) cares so little he will n | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★ lfrubio803
    Muy mal servicio. Experiencia de no volver a vivir. No les importa cliente .mejor dejaría mi carro al yonker no lo llevaría con ellos | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★ Robert Aday
    Bad experience in the service department. Had an 8am appointment for oil change, state inspection, tire rotation. After sitting for over 2 hours, went to check the status and was told it “should be up next”. Several people came in after me and left before me. I left without getting anything done on my truck. I’m not sure what the poi | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ AH
    William Martin made it happen for me. Always friendly and attentive. I got into the truck I wanted for the right price. | Read Full Review
    9/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ dsp19042
    Relatively quick service answered all my questions everything went well. customer service was good. 15. | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ gdgarza21
    Davis is always great to work with. Takes great care of my vehicle and I’m timely fashion | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ julian.martinezgarza
    communication needs to improve to keep customers informed all the way, having said that the advisors and service mgrs are very nice and always willing to help | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ robertpsmiley
    Steve and Sam were very helpful with respect to getting our vehicle in for recall service. | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ William Barner
    Vinny and his friends at Frisco CDJR are Great | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Kelli Goodman
    | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Stevens
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    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Celina Luna
    Always a great service experience for us @ Frisco CDJR! Go see Davis or Gaven :) | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★ esthermayo43
    Dealership was very efficient and fast with service . Even had a complimentary car wash which a great surprise. | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Johnny Vaughn
    Service is quick and reliable. Great customer service! | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Ryan H
    Bought a used vehicle and the process took a while, but we are happy with the vehicle. The main issue is we paid for a second key that they said they would come to our address to make, but after 5 phone calls we still have no key. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Rochelle Albright
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Laurie Norris
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ rochellelucero79
    Davis is an outstanding service advisor, friendly, informative, knowledgeable..was in and out. Recommend this dealership. | Read Full Review
    9/26/2023 12:00:00 AM | DealerRater
  • ★★★★ separk
    Recently purchased a brand new 2023 Wagoneer. I have been looking for a family car since my second baby was on the way. I usually drove luxury brands like Mercedes and Lexus. I prefer luxury brands b/c I don’t like wasting my time waiting at dealers when I have an issue with my vehicle and Mercedes and Lexus let you drop the car and | Read Full Review
    9/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Nick Montgomery
    Best service around, and best people. They were fast and got me in and out Update: 9/26. Will never step foot here again. Came in for a warranty recall on my car. Service was great as always but Your sales team. They were highly unprofessional. Talking about someone behind their back after you had asked them about trading in their c | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ David Clapp
    Exceptional service and a very fair price. Sam was able to work around an expired warranty to save me some money! | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ TJracer
    Always a pleasure dealing with Chris and the service team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. | Read Full Review
    9/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Se Park
    Recently purchased brand new 2023 Wagoneer. I been looking for a family car since my second baby was on the way. I usually drove luxury brand like Mercedes and Lexus. I prefer luxury brand b/c I don’t like wasting my time waiting at dealers when I have an issue with my vehicle and Mercedes and Lexus let you drop the car and get you a | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★ Neil Roman
    Terrible service! Brought my vehicle in to be detailed and to have my Recalls taken care of. Service advisor calls me to inform me the car is already to be picked up. I get there and the guy says that the detail is complete but not the recall! Im thinking to myself, why in the world would they call me to inform me my vehicle is ready | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Carolina Pearce
    Brice was great! Thank you. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★ Muhammad Rizvi
    This place is trash, don’t shop here. Bought from somewhere else and got a way better deal. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Czerwinski
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Edward Sherrod
    The service team was quick and efficient | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Luis Perdomo
    Every single person make an amazing job. Specially Stevan and Morgan that was my agents and they did my deal happen | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Miguel González
    Great experience! | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Douglas
    Great experience. As usual | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ Tyler Colon
    I had a fairly negative experience on our second purchase from this dealership, but gave them a third shot to earn my business regardless. Unfortunately FDCJR represents most of the worst in dealerships. Every scummy sale tactic or tactic to diminish your trade value beyond any reasonable offer can and will be found here. It’s also w | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ Dylan Jones
    By far the worst customer service department I have ever dealt with. Went in for a safety recall and was told the part was a bad part they put in and they had to rig it to make it work. A safety recall rigged? NO WAY! These are my brakes. HORRIBLE. BEWARE OF SCAMS HERE. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ cuninonis66
    I had submitted a complain via google and BBB because I couldn’t get anyone to help me, but Steve Bruneau and William made it right on 15Sep23. They personally called me and apologized for the misunderstanding and made it all work. Kudos to them. | Read Full Review
    9/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joel Morrison II
    Dodge always provides good service im proud to be a frisco dodge customer!!!! Have a blessed day! | Read Full Review
    9/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lala Tongi
    This review is STRICTLY on the service received and resolution focus of Chris M. He was efficient, caring and understanding in regards to my circumstances and importance of my vehicle being accessible. He stepped in and took care of my car and ensured the work was completed. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Battle Up Media
    Excellent Customer Service - Sam is the man and took care of me and kept me updated every step of the way ! Thank you Sam and Frisco CDJR | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ lucy jones
    Quick reliable and easy going! | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Tascani Velo
    One of the best dealers nationwide to buy a car from . We live in Wisconsin and have a big family that buy cars every other year . I’m the one in charge of doing all the car research for the entire family including cars for myself . Lately I have been missing the great customer service I received from Derek . He was proactive and ver | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Jones
    Davis provided great service. He kept me updated on my service and let me know when my car was ready. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Lee Scott
    My technician, I believe his name was Walker?, was excellent. He did a great job of explaining my options and applying my discount coupon. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★ Alex Rutkowski
    I have wasted my time to visit this dealership. I will never buy a vehicle from this dealership. One of my worst experiences buying a vehicle. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Dwayne Miller
    Michael Green (service advisor), and Frisco CDJR, took great care of my 2019 RAM 1500 which came in for warranty 4x4 service. Thanks! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Pedro Mendez
    I had submitted a complain via google and BBB because I couldn’t get anyone to help me, but Steve Bruneau and William made it right on 15Sep23. They personally called me and apologized for the misunderstanding and made it all work. Kudos to them. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Lynn
    We had sale badass Brinn and he made our entire experience completely hassle free and just a complete pleasure to be there! 10 stars dude! Thanks again! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ n2vetts
    Came in for my new jeep maintenance and was treated great ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowledge of cars in general. I appreciate the kindness and great service !!! | Read Full Review
    9/15/2023 12:00:00 AM | DealerRater
  • ★★★★ Miguel Lopez
    Bad experience all around. Took my car in for a recall months ago, they asked to leave my car there, next day they said they don’t have the parts to fix. They said I could pick up my car and bring it back once the parts arrive (est 2 weeks). I called after 2 weeks, parts hadn’t arrived. I kept calling back, no responses. Texted back | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Casey Burnett
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Bryant
    If I could give Brinn more than 5 stars, I would. He was kind and knowledgeable and made the car buying experience so much easier. | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Scott Hughes
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Bryana Canales
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Paul Willi
    Had warranty work done on a rear seat storage cover, a factory recall, and the 30,000 mile service done on my Ram 2500 truck. Jake did a great job in getting all the service work done and dealing with my insurance company on the warranty work. | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Ginny Thompson
    Sam and manager Chris were great to work with on the items needed completed on my vehicle. Appreciate their concern and help. | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★ Tiffany The Traveler
    I made an appointment and was told that I could just drop-off vehicle and return later for pickup. This was perfect as I had other task to complete so I made plan accordingly. Expecting to only have to “drop-off” vehicle, I ended up waiting much longer. After walking to service dept for assistance a gentleman with shoulder length hai | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★ Pedro Mendez
    Specifically asked for $27,000 for the vehicle I was trading in or otherwise I wasn’t interested. We agreed on the value of the trade-in at $27,093.75, but later after reviewing the numbers I saw that the actual value of the trade was given to me at $25,500, they just add the tax incentives to make it look like I was getting $27,000 | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★ kaleigh hatcher
    They are happy to take your money, but forget getting good customer service after that!!! Do not purchase a vehicle from this dealership!!!! My husband purchased a truck back in 2022 and ended up having to leave a bad review to get tires that they swore up and down they had put on the truck, but in fact lied, and we had proof because | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★ mababygirl_1930
    I copied (Below) another review because it sums up my experience. I would akin this dealership to mafia like tactics. So unethical and so disappointing. I'm glad I decided to start recording the sales and finance person for any future investigations based on my report. "I recently had an incredibly disappointing experience with Frisc | Read Full Review
    9/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matt Elmer
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★ al2marshalAl
    WORST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP! You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It would take paragraphs to go over the experience and i don't feel like sitting here and typing for 20 minutes. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ clayton patterson
    Brinn Middlebrooks has gone above on taking care of us on our new vehicle. He as been even better on taking care of us for service. He does not work in service. But he took care of me after the purchase to make sure the car was perfect. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Steven moore
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Sobrina Ewell
    Gaven truly made the experience easy. He made sure he went over all the details and answered all my questions without hesitation. He provided amazing customer service and made it quick and painless. I will definitely be a returning customer based off of Gaven alone. Thank you Gaven again for taking care of me and my family. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Bo Fisher
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★ R.L. Robertson
    We considered purchasing a used vehicle from this dealer that we found on the Internet. Through conversation, I learned it was more than 3k OVER the online listed price EXCLUDING TT&L. They can't help taxes, I understand that will be added to the price. If they were truthful in advertising I wouldn't be leaving this review. So what | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Crowder
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ J. Eric Menendez
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Phil Maternowski
    Everything on my list was completed and pretty timely once warranty approval and parts received. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Escobar
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Alvin Baker
    Very friendly and helpful! Made it a great experience! | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ ecrowder2000
    Charles was very nice and helpful. The dealership had a very good selection of vehicles. | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Webster Tottress
    Terrible service Will sales guy agreed to amount. I pay 40 bucks to Uber there and they don’t honor amount. Sales manager and finance manager both rude and don’t honor their word. Never shop here! | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★ Taylor Blackshare
    Getting kind of tired bringing my car back for the same issue the next day after I get it back because it overheats the same day I get it back. 3rd time it's going back and I have no assurance that they will repair what's wrong with it. It's like they are playing eenie meenie miney moe with the parts they replace each time. Radiator, | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Joe Shmo
    | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Sosa
    Easy process, great people and atmosphere. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ D Adams
    This has been the worst car buying experience ever. Please make sure you read the lowest rating reviews, they all pretty much mention the same if not similar issues. Once your purchase your vehicle contact is little to none. You can call as much as you like, you won’t get an answer, if you do it’s to someone’s vm that won’t return yo | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Macias Baez
    My wife and I visited this past weekend the dealer looking for a car and we had the best experience, thanks to Chris for helping us, he is the best. We will definitely recommend this place if you’re looking for a good car and the best deal | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Altie Thomas (Mrs. Thomas)
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Manisse D
    In my research on Jeep Grand Cherokee’s I was lead to Frisco CDJR based on pricing. I did become apprehensive due to some negative reviews I read about the place but decided to go in prepared. Lewis, was knowledgeable on all things Jeep, courteous, and provided great customer service. Hi service manger, Steve, and finance manager Hen | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ David Nicaud
    After dealing with the Dodge dealership in McKinney and the dishonest way they tried to sell a vehicle, it was a very pleasant experience dealing with the sales staff and managers at Frisco Dodge. Cullen, Carolina, and Steve were upfront and honest throughout the entire process and i would highly recommend this dealership. Best exper | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Terrell
    The manager Chris in the service department is awesome! He saved the day! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Holli Roach
    | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★ Joe Illiano
    So to my surprise I found out complimentary oil changes expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 shown on the website when I made the appointment, Umm no it will be 109.00 for our cheapest oil change That not what your website s | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★ JJ GO
    Scumbags think marking up stickers is still okay to do. Terrible business practices. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★ Joeilliano714
    So to my surprise I found out complimentary oil changes expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 shown on the website when I made the appointment, Umm no it will be 109.00 for our cheapest oil change That not what your website s | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Williams
    Philip was easy to work with, timely, and helpful. He made the sale pleasant and fun. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Currans
    My wife and I had a great experience and the process was timely and very efficient. We found the car we wanted and Vincent Durone and Henry Truong both took great care of us ! Would definitely recommend this dealership ! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ KUMAR KHEMLANI
    Edwin gives food service. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Ronnie Vandles
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Bruce Bunning
    Bought my car there Phillip was great great sales probably the best I have ever met | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ John Quezada
    Sam was very helpful. Made the process quick and easy for an oil change. Went over concerns and options. Great service like always. Thank you guys. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ Ant Hamp
    I am utterly dismayed by the complete lack of resolution for a significant issue I encountered with my new car from Frisco Chrysler Dodge Jeep Ram. This experience has left me questioning the dealership's commitment to customer satisfaction and their willingness to stand by their products. Less than three weeks after purchasing my br | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ Desiree Valdovinos
    The communication is absolutely horrible. Began the process of service for a recall on a Chrysler 200s back in April, 5 months later and +15calls to the appropriate dept. to simply get an answer on the status of service has been hell. Originally spoke with Edwin- whom has done nothing but provided false promises for information -let | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ Kash M
    Edwin isn’t someone who has good communication skills regarding vehicle service delays. When I pointed it out to him he’s defensive and has something to prove. That’s ego and arrogance and that’s bad for business. Despite Jeep being an unreliable brand I certainly wouldn’t be renewing my vehicle from FCA because of this unfortunate e | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★ Hawrej S
    I'm reluctant to give only one star because I had a positive experience at this location back in 2017. However, back in July, they wouldn't let me test drive a 2017 S550 on the highway. The inexperienced salesperson was the one who denied the request. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Walding
    Was pleasantly surprised by our experience buying a used car from this dealer. Carolina was our sales rep and I highly recommend you work with her. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Dave
    Exceptional service from Jake. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Palamidessi
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Baseballguy
    Great experience, fast and attentive staff. Third time buying a vehicle here and it’s always a pleasure. Service is great as well! | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gregory Hodges
    Very good experience and yes, I recommend Frisco CDJR. I got off to a bit of a rough start with my salesman. We worked it out and the deal came together very nicely. The salesman was very knowledgeable about the car I was interested in and he sent me a video of the car when I first inquired about the car. Mike Black, the Sales Manage | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Richard Morehouse
    Drew was fantastic to work with. Made the process easy. Very friendly and easy to work with. Ended up purchasing a Willys Gladiator. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★ Vincent Rascon
    Took my truck recently to get serviced and it was a less than stellar experience. My diesel needed an EGR service and when I dropped it off, we had an agreement on price and timing. I signed the estimate and went to work. It was supposed to be a one day maintenance. Later in the afternoon I get a text message that it needs something | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Chase Hinzman
    I had my Dodge Challenger brought to Frisco CDJR when it was recovered after being stolen. Davis Pham did an awesome job communicating with me throughout the process and was very thorough in making sure everything was done right. I also had a great experience with Chris as well, he was very knowledgeable and was able to identify and | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Southern Wolf94
    Davis in the service department and Will Martin in sales go above a beyond every time I come in. Davis has gone above and beyond to get me in and out every time I come in for servicing and has done nothing but provided A+ service. I won’t take my Jeep anywhere else for servicing! Will not only made my buying simple and painless, but | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Mullins
    So grateful that Vincent Durone was able to work with us today. Answered every question we had. Helped us get the deal we wanted and was extremely kind the whole time. Thanks Vincent! | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Sahara Mchenry
    Great customer experience. Thanks Tru | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Scott Riegler
    Great job and friendly service. I will be back again for my next servicing !! | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ gravydog22
    Frisco Dodge service department is outstanding. Had my car serviced by them and they did an outstanding job. Had the car done in just a few hours . I recommend them 100 % | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ david
    Everyone was exceptional attentive to my needs and requests. Everything was clean and well organized. Great experience. Glad they are in Frisco. | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Jvnash
    I recently had an incredibly disappointing experience with Frisco Chrysler Dodge Jeep Ram dealership. My intention was to purchase a car I had extensively researched and found listed at a specific price online. Unfortunately, what followed was a prime example of bait and switch tactics at play. Having traveled from out of town, I arr | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Kim
    I want to recount my experience with Frisco Chrysler Jeep Dodge Ram and the General Sales Manager Aaron Cameron. We walked into the dealership to purchase a car for my daughter. We offered the advertised list price on the vehicle complete with tax, title and license. The salesman Vince came back and offered the deal with a package of | Read Full Review
    8/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Kim Nash
    I recently had an incredibly disappointing experience with Frisco Chrysler Dodge Jeep Ram dealership. My intention was to purchase a car I had extensively researched and found listed at a specific price online. Unfortunately, what followed was a prime example of bait and switch tactics at play. Having traveled from out of town, I ar | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Amber Tyree
    Great customer service! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Holt
    We were in need of getting repairs done quickly and Gaven did everything he could to help us and was wonderful with the experience!! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Eddie M
    When I arrived at the dealership a few months ago I had gotten the chance to work out everything with Drew. He's a respectful person and was willing to take the time and effort to help me get the Challenger I had my eyes on. More recently I had it taken in for service, and the guy at the desk (Sorry, his name slips my mind) was forwa | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Davis Chun
    Service was excellent and timing was right on schedule. Would recommend 10/10 | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Mark Smith
    Hunter was outstanding in service and follow-up. A great staff member with potential. My only complaint was a clear disconnect between the scheduling staff located elsewhere and the service folks. I called scheduling 3 times and got a different answer each time. | Read Full Review
    8/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Debbie Blacketer
    Super friendly and helpful. A pleasant experience buying a car. And you can’t say that very often. I hope to be back again! | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ James Brindley
    | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Patterson
    Brice was awesome. Thanks for getting me in and out! | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy N
    I came in the dealership today and came out with satisfaction and happiness. Chris and Will were extremely helpful with the process. I could not thank them enough. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Tyvin Martin
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    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Acevedo
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    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Travis Christie
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    8/20/2023 12:00:00 AM | Google
  • ★★★★★ thomas hohertz
    Staff was very friendly and helpful even threw in a complementary cup and Keychain | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Penny G
    Found the deal I was looking for. Drew was and has been very helpful. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★ Joel Terry
    They were fine they had a deal on a new Ram that I wanted that had some hail damage. I didn't end up getting the deal that I wanted, but they were nice. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Brooks
    Great service!!!! Everything was very easy and fast! | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Jeffery McCullough
    It was a easy process and morgan was great | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Kory Musquiz
    Davis was amazing to work with! My jeep was serviced quickly and the staff of the service department were top notch! | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Ranganathan Thittai
    My wife and I had a great experience with Aziz who helped us today as we shopped for a Jeep. He was knowledgeable, patient, and respectful. While we weren't ready to make a purchase yet, we will certainly go back when they have a jeep that fits our needs. Thanks Aziz. | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ drsmith624
    Davis was great to deal with. Follows up timely and. He is very responsive and communicative. | Read Full Review
    8/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Edwards
    I feel they did their best to help me out, there was some issues but they picked me up from the airport and Dylan and Dylan was very helpful | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★ Zach Thomas
    Worst dealership I’ve ever been too! | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Peter Magelo
    Gaven did a great job getting me checked in, updating me on the status of my vehicle, and explaining the additional services that are needed for my vehicle. He explained the importance but understood that I was not ready to get that done. I'll be scheduling those services in the near future because he was professional and did come o | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Travontay Jones
    Exceptional service above and beyond! Jake, my service advisor was amazing. I spent 45 minutes at Prosper Dodge for them to tell me they didn’t know how to do my warranty for my tires. I go to Frisco. Jake got me done in an hour. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Daniella Gottschalk
    Had an easy and pleasant experience purchasing my used vehicle. The trade in value was fair and the sales representative Clay, was phenomenal! My young daughters hung in there while paperwork was being completed and Clay helped entertain them while I worked with the finance manager. He even assisted installing my car seats. 10/10 rec | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ James.Hopkins
    Working with Brinn was easy and quick. I don't think they get to many people that come in and work the deal, then come back the next day to finish it. But that is what we did and they were great. | Read Full Review
    8/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ashik Sartaz
    Got my Jeep Grand Cherokee L from them during the early months of 2022. Been to the dealership few times for maintenance and every time it has been a very pleasant experience. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Starr Little
    I went here today with my girlfriend, Amber. Chris greeted us as soon as we got out of our car and was super helpful from start to finish. He continued to check up on us even when he wasn't helping us and then even helped us clean out our old car when we finally picked a car. We've bought from here multiple times already and will def | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Scott Hill
    I had to take my 2021 Wrangler in because of a fuel pump issue. I talked to Brice Phillips and he informed me that there was a recall and that an official solution had not been determined by Jeep yet. He was able to get a replacement part that was approved by Jeep until the official solution is made and had me back on the road in j | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ mustafa gurkan
    The customer service was amazing. They have answered all the questions and showed me all the different options to be able to choose my dream car. Thanks for your customer service. Thanks Aziz | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Jose Garcia
    The deal was smooth and and so easy I definitely would be coming back | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Angela Martinez
    This might be the worst car buying experience I've ever had. Bought 2 trucks from the dealership. Had to go up 3 or 4 times because something was wrong every time. One of the times they tried giving me the keys to both trucks without even having the paperwork signed. Another time they thought I was someone else. The sales manager cal | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Thornton
    Ask for Carolina she was Great, really cared about finding a vehicle that met all my needs! LJ also was helpful and added value to the process ! I highly recommended. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Ruben Pizana
    Best dealership for any repairs!! | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Al G
    Frisco CDJR did a great job answering questions and giving us a good deal on a new car. Friendly and knowledgeable sales staff, financing department was great to speak with, overall, one of the easiest/best car buying experiences we've had. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★ jay Gatsby
    This dealership will sell a stolen chop shop car to a veteran with 0 remorse. Oh but you better believe you will get a 17% interest rate even with having a 25% down payment.They will not answer or return phone calls. They will also force you to buy packages that aren’t needed.. key fobs that never even get delivered to you etc… This | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★ Michael Thompsett
    I bought a car from here, but I would never come back. Worst experience of my life. Not to mention never leave anything in your car for more than an hour. They will claim it as their own. They didn’t even give me a front license plate holder or screws to install my license plate in the back. Customer service is a zero product knowled | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Brent Coleman
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    8/12/2023 12:00:00 AM | Google
  • ★★★★★ ChosenFewPops Sones
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    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Harrison Nance
    Hunter is a very detail oriented and thorough service tech. I highly recommend using him when getting your car serviced. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Victor Alonso
    Great dealership. Vincent Durone is a great sales associate! Made the process very smooth and seamless! Was very transparent throughout the whole process and got us in the car we wanted. Thank you! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Hilary Cade
    I could say a million and one things about Chris Turner but that would take a while so I’ll tell you my favorites. Chris was the kindest person I have ever met. Chris was the only salesman we saw outside braving the 105 degree weather to put in the work and help us. He went above and beyond to make sure I was happy. Chris is a wonder | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Savannah Sweeting
    If you’re like me you dread the car buying process/experience. However, I can honestly say LJ and Thomas made this one of the EASIEST and MOST PLEASANT process. We were greeted immediately, and the were patient and understanding of what we wanted and our budget, etc. I’d also like to add they were sincere and knowledgeable. I apprec | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Jay Lord
    Got our car with LJ and Thomas today. They were professional from start to finish, and listened to my needs and wants. Not once did I feel as though they were pressuring me or pushing me towards a sale I wasn’t interested in. Overall this has been one of my best car purchasing experiences and look forward to working with LJ and Thom | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Joe Torres
    Great experience at the dealership. Excellent customer service. Bought a Jeep gladiator. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Sean Blakemore
    Brinn is great! Very knowledgeable of all the vehicles we reviewed and helped explain everything in detail! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Xedex
    This is the worst customer service and people I have ever worked with in my entire life. Folks are nice, but that's it. I called 10 times and was unable to get a single person to help me schedule an appointment and there is no online option to schedule an appointment. This is all after taking my car in on Friday and was unable to get | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★ Bharath Kumar Shivakumar
    1. @General Manager (On 08/11/2023) You need to educate yourself and your team about how to deal with premature lease returns 2. There is no need for me to learn from you while I did my research, communicated with the bank, and obtained their confirmation before I showed up at your dealership 3. You asked me to wait, there was no hel | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Don Clark
    The appointment was scheduled, I was in and out in 2 hours. In that time their are plenty of restaurants in the area in walking distance including the mall. They call me when completed. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Phil Forte
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    8/11/2023 12:00:00 AM | Google
  • ★★★★★ James Lee
    Great staff | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Deborah Soos
    They have a call Go ds knows where when they finally answer. Everyone is off site note at there desk all day all long So there shooting the breeze which I have in countered. Robert who finally helped with a previous situation I got that finally resolved. But can’t get anyone in accounting ,so called front desk No can answer | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★ Joey Bittel
    Service department did a great job. Sam was great to work with and very knowledgeable on all the questions I had for him. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★ Deborah Woodruff
    Employees were friendly. Took my car at scheduled time and completed the oil change in good time. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Plagenza
    Came in for a new truck, was in and out quickly and without hassle. Love the truck and felt like I was truly taken care of by Drew and that my needs were met. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Marie O
    Had an excellent experience with my recent service here. My service representative, Mike was very efficient & friendly. I got out quicker than expected! Going early is best & make sure you meet Mike, I’m always a sucker for great customer service! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★ Angela Martinez
    This might be the worst car buying experience I've ever had. Bought 2 trucks from the dealership. Had to go up 3 or 4 times because something was wrong every time. One of the times they tried giving me the keys to both trucks without even having the paperwork signed. Another time they thought I was someone else. The sales manager cal | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Cockrell
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    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Jose Castaneda
    Very good experience, Derek was very helpful and polite. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Mitch Brewer
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    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Plagenza
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    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Paul Howell
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    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Edy360
    I go to this dealership because it is very close to my house. We go in with lots of smile and we need a car. They give us a very special salesman and his name is Philip Barr. Wow from the start we feel so amazed of his approach of what kind of vehicle we need. He help us with the best vehicle and he introduce everything about it and | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mark Connelly
    Alex Doyle was great! While we were test driving he gave me a lot of useful information on the vehicle I ended up purchasing. He even had the shop speed up the make ready so I could keep my upcoming appointment. Y'all have an awesome staff. Thanks for making it super easy! | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Derek Hodge
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    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Mylek Terry
    I’ve been to this facility 4 times. Prior to going to this location I was traveling to another location that I don’t want to mention because they don’t deserve mentioning. Typically I allow them to choose my provider because I usually go for routine maintenance. Well, it had to be divine intervention because my car was doing some que | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Holly Cottles
    Horrible Customer Service! I have been trying to reach them for days! Only people you can talk to is the scheduling department and they have no information. Cannot talk to the service department directly. Said my truck would be ready on Saturday or Monday... It is now Wednesday. I keep calling and they say someone will call me | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ JT Glenn
    Dropped off my vehicle for warranty work and was given a general timeframe of when the work would be completed. It now has been 4xs longer than the estimated timeframe and i am unable to even get anyone up there to answer the phone or call me back after leaving multiple messages. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Holly.cottles
    Horrible Customer Service! I have been trying to reach them for days! Only people you can talk to is the scheduling department and they have no information. Cannot talk to the service department directly. Said my truck would be ready on Saturday or Monday... It is now Wednesday. I keep calling and they say someone will call me back. | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Craigharlan
    I give this dealership and their staff 10 out of 10 and I’ve bought 12 cars in my life. Drew and Dell were exceptional in the education on the Ram I was interested in and the sales process was efficient and fair. I had a trade which they assessed quickly and allowed me the opportunity to test drive the vehicle without a high pressure | Read Full Review
    8/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve Smith
    Bought a Wagoneer from out of state. The team at Frisco went above and beyond to make the transaction and pick-up as smooth as possible! | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tara Cooper
    Professional and great customer service. | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Craig Harlan
    If you want a pleasant experience in buying a new car, I recommend this Frisco dealership. They shoot straight if you are doing the same, and are efficient in the transaction and thorough in follow up. | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Sam Perkins
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    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Nathaniel Russell
    The truck me and my wife were looking at was loaned out but the Dealer got us into another truck with the exact same specs but a bigger motor. We love it. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Casey King
    Very clean, and non-pushy experience. Sales associate was extremely knowledgeable helpful. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Baeza
    Vincent was great! Would recommend, experience working with him was great from start to finish | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ An_Easy_Name_To_Remember (ST&T)
    Thank you Max and Ozzy for making the truck buying experience straight forward and easy! ?? | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★ Kaitlynmcwilliams1
    Do Not Go Here!! They will not answer their phones and made my car go past the millage it was needed to be under and then refused to do their job. Absolutely ridiculous. Brought my car here in December under 100,000 miles (have a form from YALL PROVING IT) and was told I needed a new engine and Chrysler would cover it. Told me they h | Read Full Review
    7/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vtnguyen808
    The day had come where I would have to purchase a new car. I drove my previous Grand Cherokee until it wouldn’t drive any more, so after putting it off for as long as I could I decided to bite the bullet and go in to take a look at what the dealership had. I dreaded going through the car buying process with salesmen trying to swindle | Read Full Review
    7/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Rutherford
    Great experience. LJ was my salesman and made the whole process quick and easy. We worked the deal ahead of time so we were able to come in and sign papers get our keys and go. Finance was also great presenting with no pressure offers available. | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Laura Hodges
    This was my first time visiting this dealership and they were a million times better than other Jeep service centers. Sean was especially helpful by clearly explaining the service completed and recommended for my Wrangler. Everyone I met in Service was kind and professional. Also, the snack bar was an added touch that exceeded my exp | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Rod Cole
    Nathan was a 10+ service adviser did a perfect job.... Gipson was great on the sales floor too. Thanks Rod | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Tim Burnett
    We went in to evaluate Grand Cherokees for my daughter. Having had offers on the table so to speak we met with Drew who was not pushy but helpful. Since we had purchased from this dealership before we had a history with quite a few people there. After a couple of phone discussions and with my wife and I having set a number between us | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ dawn hurst
    The salesman Jason and GM were very helpful with making the buying process a smooth transition. They worked me tremendously on making the I appreciate their patience to ensure my needs were met during the process. The deal was a success and I walked away happy! Thanks guys! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Saenz
    My wife found Lanette found a 2019 Lexus IS300 FSport online. We went to Frisco Dodge and met with Steven,Clay, Kyle, and Henry. They were professionals, and took care of our buying process with clarity and integrity! Great job! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Vickie Jenkins
    UPDATE: 7/28/23 Aaron Cameron, the General Manager contacted me via email and apologized for the poor treatment. He offered to pay half my plane ticket for me to come back and make a deal. We reached an agreement on price and I flew back to get the vehicle yesterday. I noticed that the floor mats were missing and Aaron said he would | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★ Kaitlyn White
    Do Not Go Here!! They will not answer their phones and made my car go past the millage it was needed to be under and then refused to do their job. Absolutely ridiculous. Brought my car here in December under 100,000 miles (have a form from YALL PROVING IT) and was told I needed a new engine and Chrysler would cover it. Told me they h | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Riley Patterson
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Brody Driscoll
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    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Suraj Jacob
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    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Ric Hobby
    Service and communication was excellent, as always. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ kellicasey2000
    Tru helped me out when I brought my Jeep in for an oil change and tire rotation. He is friendly and went above and beyond letting me know the status of my vehicle and giving me helpful information for other services that I asked about. Great customer service! | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elly B
    I had a great purchasing experience at Frisco CDJR. It all started with an online inquiry via the dealership website about the car I wanted to buy, a same day appointment was scheduled. At the dealership, I met Dylan who was very welcoming and took care of all my concerns. I had planned to visit other dealerships to try and get th | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Melissa McPherson
    Great service as usual - quick oil change and rotation - out the door in 60 mins. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Gutierrez
    | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Kendall McCurdy
    | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Manetts Mega Shine Shine on
    William Martin has gone over and beyond and everyone at this location is so friendly and knowledgeable. We bought our 1st van for detailing and plan on buying more as we expand | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★ Andrea Joyce
    I had a very disappointing experience here. last week, I came to test drive a Jeep Wrangler that I wanted to buy. it was too late that day to work out the financing and get my trade in appraised, so I was told to make an appointment to come back to work out the financing. I told the salesman, Dylan, I definitely was going to buy this | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Kay Dub
    Real and honest review. From start to finish my experience was excellent. When I walked in, I was greeted immediately and the salesman I spoke to on the phone was out in minutes. The car I really wanted to test drive had already been pulled upfront in anticipation of my arrival. I walked into Frisco Chrysler at 7:20pm 7/18 with littl | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★ Vickie Jenkins
    I drove six hours to purchase a Jeep from Jaylin. I was told in a text: Your presence with being here will be key to the safe , my managers & I will make sure you leave with a good deal and be able to make you satisfied clients. This was not the case. The manager, Brandon, was not helpful AT ALL. He was not even willing to take off | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Jay C
    Very fast and easy . Got me in and out on a Saturday -John payne | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Gary Paparella
    Professional, accommodating, fun | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★ Nicole Melendy
    Called this dealer to check availability on a vehicle. I spoke with Charles in internet sales. He “confirmed” they had 2 trucks on the lot exactly what we were looking for. Next day loaded up the family and drove 45 mins to the dealership. Coincidentally within the 24 hour period, both trucks “sold”. Poor sales tactic to get people i | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★ vcrowe0204
    I would not recommend this dealership. I drove 6 hours to get the runaround and left with no vehicle because the manager named Brandon added additional costs for things like a “Lux tax” and key fob that blew the deal. I’ve purchase many cars in my life and this was absolutely the worst service I have ever received. I have never walke | Read Full Review
    7/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ norma fraire
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ D H
    easy dealing, no pressure | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Nick Montgomery
    Best service around, and best people. They were fast and got me in and out | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Austin Smith
    | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Marco Wong
    Cullen was great, attentive and great customer service skills. Highly recommended if you are in the market for a vehicle. Jeep, of course is a great product and very happy with my purchase. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ C Erickson
    I brought my Ram truck into Frisco CDJR for service with a frustrating computer problem after having a bad experience at another dealership. Edwin is my service rep and he returned my call promptly, and understood my problem over the phone. He suggested if I was able to bring it in first thing the next day he would work me in and get | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Jon Ragland
    | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Chun
    | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Miller
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ darlene.clark1
    Brice was very helpful in getting the state inspection, oil change and tire rotation done quickly. He kept me informed throughout the appointment. | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ lizard
    I was kept informed during every part of the visit and the work was done very quickly | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Rich Van Norman
    | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Ryann Rosenfield
    | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Guy Collier
    They had exactly the truck I wanted in stock. Our salesman was outstanding in every way. Knowledgeable about the product! I would recommend Cullen to anyone. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Cody Blair
    | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ fernando carvalho
    | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Taryn Stevens
    The people here are amazing Colin helped me out and went above and beyond for my situation. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ jing su
    Fast and nice | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★ shane taylor
    Worst dealership ever ordered a part and they said will have it in a week well 2 weeks later they call and say it’s in, go to pick it up a day later and guess what they don’t even have it and now will take 3 more days for them to get the part, this is not the first time they have pulled this stuff either it’s just a joke of a dealers | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★ ADAM ELSHAFEY
    Find a Fraud Auto Dealer attorney before you visit this showroom, recommended | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ David Grenier
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ anthony benjamin
    Too expensive and very rude. Called up there to get pricing on oil changes and they tell me they are over $100 now when I used to get 3 for $125. This place is a rip off. Service sucks too they don't pay attention to detail at all. They take your money though for sure. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★ Crystel Segura
    Bought a new 2023 Gladiator in June. I specifically asked the salesman Phillip Barr if it had hail damage and he assured me it didn't. 2 days later we made and paid for our hotel room and were headed to pick up the jeep 4 hours away. When we were over half way there Phillip emailed me saying it did in fact have hail damage. We w | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Gopinath Palanisamy
    | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★ Antonio R
    If you want to buy a vehicle from a dealership with no leadership or management, and want to feel like once you’ve made the purchase the dealership will turn its back on you…then this is the place for you! This place is the blind leading the blind. no accountability Don’t get scammed from these guys. Case in point, try and talk to a | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Cldobbs
    Davis, in the service department, was very knowledgeable and very accommodating. They did a great job on my car. | Read Full Review
    7/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ CHRISGOALIE23
    Was there for service and factory recall work done. They did the service work super timely and they communicated the whole time. | Read Full Review
    7/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bobbie Morris
    Alex was very attentive, informative and patient. The team helped get me into what I wanted! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Ernesto Hernandez
    Derek was very helpful and knowledgeable. Answered all our question and led us to our Grand Cherokee | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Nick Carson
    Hunter was very helpful and knowledgeable of what was going on with my vehicle and I was very appreciative of his service. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★ Ciara Perez
    LJ at Frisco Dodge left me a horrible message on my phone because I didn't answer his call!! Did he know if I busy or not? No!!! Please don't call potential customers and leave a message like that. I already found a vehicle thanks but I would never use you "LJ" to sell me a vehicle anyway! You Don't have good customer service!!! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Jerry Chandler
    Chris Malhas took really good care of me. His expertise was well noted and he didn’t try to do any unnecessary upselling, while looking for all available discounts and coupons. Customer service was phenomenal | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★ Neimon Beavers- Texas Realtor
    Three weeks ago today I dropped my Challenger off for service. I've not gotten one call. So after my email to the manager went unanswered. I thought a visit might be necessary. Turns out after three weeks and false lies. They have yet to even call my warranty company to file the claim. My warranty company is so ready to pay them but | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Destiny H
    | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Jason Price
    | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Bahlmann
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Frazier
    Painless process thanks! | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Hailee Woody
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Brian Howard
    The wife and I came in on a Saturday to purchase a Chrysler. William was my salesman and he made the car purchase a wonderful experience. I called before we arrived and explained what we wanted, by the time I got there he had the perfect car already pulled up to the door. We had all the paperwork completed in a few minutes then a few | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Guthrie
    great customer service and easy process | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Shera
    Brinn was a great salesman and was able to find us the perfect truck to fit my needs. | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★ Andrew Smith
    I came in this morning for a scheduled service drop off. Chris, who claims to be the Service Manager, informed me that he did not know if my vehicle would be serviced today, regardless of the fact that I had a scheduled service appointment. This gentlemen could not have cared less about my patronage, and made it more than apparent | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★ smith328c
    I came in this morning for a scheduled service drop off. Chris, who claims to be the Service Manager, informed me that he did not know if my vehicle would be serviced today, regardless of the fact that I had a scheduled service appointment. This gentlemen could not have cared less about my patronage, and made it more than apparent in | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tracy Munton
    | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★ D K
    . DO NOT EVER LET THE SERVICE DEPARTMENT TOUCH YOUR VEHICLE! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Jason Reed
    Go see Drew! Great buying experience | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Jerry Spaulding
    No drama! Great service. | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ william clavelli
    | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Mars T
    Pricey but happily impressed by quick turnaround time. | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★ nhu nguyen
    I do not recommended to any women here. They took advantage of women/mom who don’t know anything about car and engine. I took my car for service and there were problems immediately. I had called several times to address the problem and no one ever call back. I brought the car back to the dealership and they don’t want to address the | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ April Kreimeyer
    Tru was friendly and professional. My car when done in the time frame he gave me and check out was easy. Answered all my questions that I had. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Gandhi Didi
    | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Saundra Jain
    Exceptional customer service - thank you. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★ CARPET DOCTOR Carpet Repair and Installation
    Service advisor Selena gave the most unprofessional customer service you can get. Keep up the great work ?? | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★ Emmanuel layade
    My experience at Frisco Chrysler Dodge Jeep Ram in Frisco, Texas was a complete nightmare. The service technician named Gavin deceived me for weeks, claiming that the parts were ordered and ready. He promised to call me for repairs within two days, but I didn't hear back for another two weeks. Despite my countless calls, the office i | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Julie Daniels
    My Service rep, Michael, got my vehicle in quickly and the repair was completed within the time frame I was told. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ Marco Wong
    Cullen was great, attentive and great customer service skills. Highly recommended if you are in the market for a vehicle. Jeep, of course is a great product and very happy with my purchase. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ emma rusu
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Avery Wentz
    Sam was a great help! Friendly and professional. Got my car in and out with no problems and great communication about next steps. | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ dave rieger
    | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Dave Patel
    | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Ray
    Not sure if it's "New" management but I have had 2 poor service experiences in a row. The service advisors seem short staff or overworked. Moral seems low and it's affecting what use to be dependable service. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★ Joseph Winton
    I wish these guys would stop sending me marketing materials. It just frustrates me every time I see their mail. The one time I visited this dealership, they didn't even complete the work, and then tried to charge me double the quoted price. Why would I return? | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ A A
    Always attentive and professional! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ William Stepp
    Service Tech was great. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Alex
    Great service dealing with customer and work on vehicle. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Eric Garcia
    Vinny made it way to easy to buy a car. By far the best/easiest car buying experience I’ve had. I’ll be back to buy another one guaranteed. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Fugate
    | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Vinnie C
    Brice is by far the best service advisor. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Neiswanger
    | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Paulina Phommahaxay
    | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Eduardo Norris
    Davis is really an above and beyond guy. He always provide me with follow ups an outstanding service. **Tip: If you need to get a hold of an advisor please use their personal contact info. The people you deal with when you call are based in Florida and are rude and useless so try to contact directly to get a great experience. | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★ shelly matthews
    The service department is a disaster. They had my vehicle an entire business day, dropped at 8am, and I had to call to find out the status in the afternoon. They still hadn't checked it out. At 6pm I received a phone call that somehow my vehicle needed $6k in work. Tuesday morning I still hadn't received an email/text of work order. | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★ Shane W
    Came in for an oil change and tire rotation a few weeks ago that I booked online. When I pulled in on time for my appointment I had to stand by my vehicle for 20 minutes before I was helped. I mentioned my appointment and they didn’t care. Next the service person tried to upsell me $700 worth of garbage that he said was needed (it wa | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Billy
    Routine oil change and check up…in and out in less than 1.5 hours. Edwin Jimenez is my Service Technician….I highly recommend him if you’re needing service at Frisco CDJR. | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ ralph holmes
    Sean was courteous as always and delivered my vehicle repair within the specified timeframes. | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Lake
    Was a super smooth service experience! I scheduled my appointment online and got help immediately once I got there. The service consultant who helped me, Davis Pham, walked me through the recommendations of what my jeep would need based on the mileage of my vehicle. He was quick, knowledgeable and helpful. I had some texts sent to me | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★ Ilya Malyar
    - Do you have this car available for a test drive? - Yes, yes, come, come! My name is Charles Bradley -- in 20 mins -- .. Sorry, sir, Charles is very busy now, the car ii disassembled and we don't even have the keys.... | Read Full Review
    6/17/2023 12:00:00 AM | Google
  • ★★★★★ Gage Caminiti
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ JOHN Yu
    My salesman Mr.William is the best because He’s Friendly, extremely knowledgeable, too many great things to say about him. Mostly He treats clients like his own family. He really cares about clients needs and all the questions clients have. He is a truly amazing person. | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Casting Directors
    It was amazing! I loved working with Vince! | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Sheryl Coleman
    They take excellent care of me every time I go I will not go to any other dealer | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Steven Boss
    | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Molly Dolezel
    Joseph Jantzen and the entire team were extremely helpful, kind, and informative throughout the process of my recent car purchase! I would highly recommend this dealership to anyone who is in the market. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Funk
    Thanks to Derek, Erin, Aaron, Brandon and all the rest of you for helping get me a vehicle I wanted. Was a pleasure! | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ KAMAAL IMAM
    LJ was fantastic during the buying process. I was interested in a couple of trucks and he helped me narrow down to the vehicle of my choice. Aaron was straightforward during negotiations and we got to a price I was comfortable with. No pushy or gimmicky sales tactic we’re employed. Hail Sale is legit, and they are fixing the vehicle’ | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Anne Kitchens
    I recently purchased a 2023 Jeep Compass and I can’t recommend Morgan enough! Process was not stressful at all! | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Kestner
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ D Pham
    Got rid of a perfectly good Toyota truck for a new beastly Ram Rebel because the sales and service team at this dealership is A+++. Thank you all! | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Paul Winans
    | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Travis Logan (GHOSTK1113r)
    Good service | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★ Dustin Smith
    I wouldn’t do business with them again. I bought a truck and not 48 hours later it started breaking. I informed my sales man which has been as helpful as her can. He informed management and told me it’s my problem. I followed up with and email to Caleb in management and never heard back. They didn’t do a pre delivery inspection very | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★ ADAM ELSHAFEY
    Find a Fraud Auto Dealer attorney before you visit this showroom , recomanded | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Elle Robertson
    The team here is all very nice and pleasant but they seemed to not communicate with each other and to be unorganized because of it. The shuttle service is not organized at all and the girls they have working the desk are not helpful with their single word responses typically. I wrote my name down for the shuttle and waited over an ho | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★ Debra Waring
    My son bought a nearly new Audi from their pre owned. It is beautiful. It started making strange noises and riding really rough. He took it to Audi and they noted a recall issue. Not a big deal and Audi fixed it. They also noted both the engine and transmission pans were missing. We called and let them (FRISCO CDJR) know. I spoke to | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Karen Kraft
    | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Alexander Acosta
    Had a great experience everything was fast and simple Derrick was great with assisting me would 100% go back and buy more vehicles in the future | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Marianne Casey
    Gavin was the service advisor for my 2013 Wrangler. Great job, Gavin! Service was efficient, professional, courteous, and well priced. With assistance and exceptional care from Frisco Chrysler Dodge Jeep Ram, hopefully this awesome jeep will give me another ten or twenty years of adventure and fun in the sun! | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★ Wyatt Boren
    They told me the price of a truck. Showed up and then they said it's 20k more. Clowns. | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Lipkins
    Carolina, Drew, Caleb, and Wes took great care of me!!! Highly recommend | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Jim Provenzale
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★ Abhishek Sharma
    Very bad customer service. I went there to fix my charger. I was trying to talk someone and nobody even responed me. | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ John South
    Fast efficient service! Serviced the Jeep and got me out of there quickly. | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ tita 96
    William was amazing. He was very patient and cool headed. He answered every question I asked and conducted himself properly. | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Booker Bursey
    Hunter did an excellent job | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Newton Family
    service advisor (Jake) did a great job of informing us what was going on and what we needed to do. | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Nona Courtney Garcia
    | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Trent Woods
    Spencer was great and very helpful with my truck buying experience! | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★ Marianne Pickford
    Complete waste of time. Offered me 21k for a 2020 Nissan Armada with 60,000 miles. Absolute joke. Google that vehicle and nothing is even close. Fire your used car manager. You missed out on 2 new vehicle sales. All the 5 star reviews from this place are from employees and friends…otherwise it would be 3.5. Nissan of McKinney | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Painting with Ryan (Ryan Runquist)
    Morgan was very helpful. We already had our vehicle picked out but he did a great job with making the purchase as quick as possible. Nothing negative that I can think of, a positive experience with a new car purchase. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Felipe Gutierrez
    Great car buying experience! How many people can say that? Not many! Luis Moreno is by far the best sales person I’ve ever come across. That says a lot, because I have dealt with more than I’d like to admit over the years. He was very welcoming from the start and personable. He wasn’t pushy at all and he listened to what I was lookin | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Angela Lunsford
    Salesman Morgan and Finance man Henry were very nice to deal with. The wait time time between agreement to buy and finance was long. Experience good except for waiting. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Terrence Obrien
    Great buying experience! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Tonya Daugherty
    | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ randolph.clark55
    Morgan was amazing, being exceptionally professional, courteous and helpful from the beginning through keys in hand, driving away in my new truck. | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★ al94486
    I found a 2023 red Ram Trx on autotrader that you advertised for 107.985. on the autotrader. I put in the trade in and it gives you the bluebook value 40.034 for my mercedes e400. I put in your address for your taxes of 5.325 and any down payment of 10k. Left me financing 63.276. I work with my credit union and got approved. I called | Read Full Review
    6/2/2023 12:00:00 AM | DealerRater
  • ★★★★ Al Smith
    I found a 2023 red Ram Trx on autotrader that you advertised for 107.985. on the autotrader. I put in the trade in and it gives you the bluebook value 40.034 for my mercedes e400. I put in your address for your taxes of 5.325 and any down payment of 10k. Left me financing 63.276. I work with my credit union and got approved. I called | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Jacqueline Marquez
    My family recently had the pleasure of purchasing a car from Frisco Dodge, and I cannot speak highly enough of the outstanding service provided by their rep, Luis Moreno. From start to finish, Luis made the entire car buying process incredibly smooth, efficient, and stress-free. From the moment we met Luis, he greeted us with a warm | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Tyrone Smith
    We were able to get our paperwork approved online so that we could come to the dealer, look at the car, and then sign the paperwork. It was quick and easy. Morgan was great to work with. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Pike
    | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Kaleb Hill
    Went very smoothly. Could not have been happier thanks to Derek Ballenger! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ David Kobel (BrutalTruth)
    Helpful staff. Easy process. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ MJDII
    Courteous, prompt and fair pricing | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Brad Kinder
    Fantastic sales experience! Highly recommend for whatever you are looking to get into, new or used!! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Jones
    Both the Sales and Management teams made this a very pleasurable and quick experience. They truly do care about the relationship. It's not just a transaciton to them. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ cruz lane
    | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ Katy Tometich
    Robo called me for nothing | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ RamaKrishna GVS
    A Big NO, please avoid this showroom and look for a nearby showroom to save time and energy... Hail sale is a BIG hox. Sales reps need to learn the difference between dealerships and financial services. Agents make a sales deal with the customer, and someone else says the negotiated agreement is invalid. The same person tells somet | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★ Rsb
    Never heard from dealer. Guess they do not need the business. I was very disappointed. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ David DeMattia
    Hunter was my service advisor and throughout the entire repair process, he was truly exceptional. Hunter kept me continuously updated each day via phone calls and text messages. I have purchased several vehicles from this dealership and I very much appreciated the high-level of service detail Hunter provided. He is very knowledgeable | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ jen harris
    | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Jim Krenowicz
    The service was limited to the manufacturer recommended maintenance. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ John Hix
    Great experience. My salesmanJonathan contacted me to advise they had a preowned Dodge Ram 1500 5.7. Liter truck like I have been looking for. From that moment that we set an appointment, the purchase went quick and simple. Great discounts were offered and Jonathan confirmed all aspects of the vehicle that I questioned. He did his re | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Wolfram Willburger
    | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ chandrasekhar vijayasekharan
    Stevan Garza made my day. He worked out a deal that landed on exact $ value I wanted to spend when I walked in. The showroom knows how to treat the customer well. Ozzy was great with number and we all did well. Walking out with my car | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ William Mitchell
    Great experience, Davis is always very helpful and professional. | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Stone
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Austin Nation
    By far one of the best car buying experiences in my 8+ years of being a regular buyer. Aaron Standley was my salesman and I cannot say enough good things about him and his managers(Erin and Ozzy). These people went above and beyond to ensure the sale happened and I was satisfied. Henry in finance took my time into consideration and w | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ KAYLA VELAZQUEZ
    My experience was perfect, I enjoyed working with this specific location and Joseph Janson. My interest in a new vehicle and my parameters were taken into consideration at every moment when being presented new options. I am great full to have had such a positive experience that allowed me to confidently and easily make a new vehicle | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ gary h
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ subhani.shaik
    sales Person Qwazi is excellent , explained the features and he is patient with us by asking so many questions. really recomend any one to dealership | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★ Vitalii Galukh
    Most worst Car Dealer ever!!! They sold me Extended Warranty use misrepresentation, the next day after my call, promised canceled contract. I am waiting my money more than 6 months. William Martin gives promise all time when I can speak with him, but nothing changes. Be careful and check double before sign document! | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★ Miguel Rocha
    I recently had the misfortune of dealing with the Frisco CDJR Dealership for a sunroof repair, and I must say that the entire experience has left me extremely frustrated and disappointed. The level of unprofessionalism, lack of communication, and disregard for customer service displayed by the service advisor and managers was absolut | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Jana Townsend
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Y
    My experience was really good:) I showed up, got prompt help by Hunter who was very friendly, informative and I appreciated his professionalism. Luckily it didn’t take too long at all, and I was out within the expected timeframe. I’ll be back soon! Thank you :) | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Shimon
    Great customer service! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Eric Smith
    Drew and Mike were awesome to work with. They worked with my wife and I to get her a Jeep Grand Cherokee. Thank you both for your help. | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ AmiM M
    Quick and wonder service. | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Wills
    | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ The Neeterz
    Sean Couch—His level of top notch customer service & hospitality comes second to none! Not to mention he is 100% such an incredible multi-tasking connoisseur! All on top of delivering any of my questions with a solution & a smile! He made my service experience personable too! Kind of felt like I was handing my Jeep over to a close | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Doug Hill
    A good experience. Brint was the best...feel listened to and shared useful info. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Brandon C
    The easiest car buying experience ever. Buying a car typically takes a whole day. These guys worked the deal fast to get me in and out in umber 2 hours with a fair deal. | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ BG
    Working with my advisor Edwin Jimenez was a great experience. He was professional, knowledgeable and he made the process very convenient. The work was done on time & I was very satisfied with the work performed. The courtesy drop off/pick up service at this dealership is outstanding and on top of that, they did a courtesy exterior wa | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Breka Williams
    Brice was everything i could have asked for in a service advisor. Patient , kind , informative, respectful etc … relocating from San Diego and receiving terrible service i am indeed grateful. Thank you , you will see me from here on out ! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Pasquale Galdino
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Aesthetic Technologies
    Very friendly service and all services were performed in a timely manner. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Akash Srivastava
    Worked with Chris Hayes and the experience was simply awesome!!! They went to great lengths to fund the perfect deal for me and gave me a great trade in value. Definitely recommending him and the dealership to my friends and family. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Donna Keel
    Wonderful friendly service! Keep me informed on my Jeep! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Andy Casadei
    Brice and the team were great. Communication was top class. I am always a little nervous taking my truck in as I have had other places leave grease marks on my seat and steering wheel. No issues with Frisco Ram. Would recommend them to anyone! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Copeland
    Steve made my vehicle purchase so easy. I highly recommend him and Frisco Dodge for your vehicle purchases! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Megan Feuz
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ subhani shaik
    excellent knowledge sales team | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★ Nick D'Alessandro
    Bryce was very helpful. Super chill guy who understood we were trying to be quick about things. Lame that they force the lux protection. Expect an extra $1k to whatever you see online. For a dealership, this was a much better experience than most. Still a dealership though and still has all those annoying practices that keep you the | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Dave Hakenewerth
    Our salesman was very friendly helpful and did not push it on us. Would buy from here again! | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Angela Grogitsky
    We bought our dream truck and the team that made it happen at Frisco Dodge was amazing! They had us in and out in no time and they were the most helpful and friendly people we have ever worked with. Thank you Drew and Aaron for all your help we truly appreciate you both! | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Emilie Owen
    Great experience buying my Jeep Gladiator! I very much appreciated Ozzy and Spencer were a great help! | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★ Rachel Folk
    DO NOT TRUST THIS DEALERSHIP! They ran my credit after they said they wouldn’t. I took it up with the Manager Steve who said that’s just how they do business. I only spoke to a manager after being persistent since all the dealership could do was transfer me to a full voicemail box where you couldn’t leave a message. | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ michael hundt
    Great customer service was greeted with a smile when I arrived. Only took minutes to get me checked in and the technician understood all my concerns. Shawn was great. Keep me informed all day on status. Made service recommendations to keep my vehicle top-notch. Thank you for a great experience. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Dmitriy Uchitel
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Camaro1LE2013
    Great and friendly people working at the dealership. They really help to make you feel as comfortable as possible and willing to work with u, to make a deal. Extremely nice customer service. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vaughnbl
    Fast and great service. Works with you to get the car that you really want! | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Raymond Barton
    Drue my salesman was awesome, no pressure, was able to answer all my questions and was just a down to earth guy. | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Davila
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Barry Brown
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★ Caleb Chambers
    I have purchased a couple of vehicles from this dealership. I returned a couple of weeks ago as a loyal customer. I was told lies about incentives and rebates just to get me to come back. I have since purchased a vehicle directly through my Credit Union. I am now trying to get Frisco CDJR to cancel my GAP/Warranty policy in order to | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Jake Crater
    Professional, fast and comprehensive. suggested services that are aligned with manufacturer warranties without pressure. Great experience. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ linet figueroa
    Definitely will be coming back to buy all our vehicles. Drew and Aaron did everything to make sure it worked out for us. Thank you for all your help. The whole experience it’s self so relaxing pleasing and no pressure!! | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★ Subramaniam Chanderashekarapuram
    Okay. It all started with servicing my Pacifica for a Electronics traction control warning. I mentioned at the time of leaving the vehicle that I have been having battery issues and noticed that if I leave the jump for long and charge the battery fully, I do not see the warning. The employee helping me at that time mentioned that it | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Taurean Hudgins
    My experience at CDJR was great, fast and effective. The staff treat you like family soon as you walk in. William was great on everything and details on each truck I've looked at! Found the perfect 1 less than 2hr I was out. Would recommend anyone who looking for a good deal at the best price this is where you wanna be! | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Kayla Martin
    | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Rup Sethi
    I am satisfied with the overall experience. This is 4th time i get my car serviced from Frisco Chrysler Dodge | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ allen elliott
    Brinn was super helpful in the whole process, would definitely recommend asking for him! | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Alan Scheel
    Davis was so helpful and provided excellent customer service! | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Cristal Hurst
    Hunter in the service department was very nice and helpful!! He has excellent customer service skills! | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Cole
    Carl Kirk was my salesman probably the best salesman I’ve ever dealt with I appreciate everything he did for me and will definitely return to the Dealership as long as I could deal with him | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ RH Can
    Great job from the sales team. I picked my vehicle, Talked shop and I brought. Thank you to my salesman Charles who made the experience a breeze. Frisco CDJR teamwork and salesmanship well done. | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Joaquin Martinez
    SALES GUYS ARE EXTRA PUSHY | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Michele
    The Frisco Jeep dealership is the best! I have two Jeep Wrangler JLs and if I need service done this is the place I go. The advisors in the service department are knowledgeable and friendly. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Allen.floyd1
    My recent service experience was awesome! My service tech was knowledgeable, professional and courteous and my repairs were done quickly! | Read Full Review
    4/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Braelen Reed
    Wanted to give a huge shout out to Stevan Garza. He went above and beyond to get me the price for my vehicle. He's very professional. I drove all the way up from San Antonio. If you're looking for a good sales person, he's the one. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Roger Heck
    | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Geff Warrington
    One of the best vehicle purchase experiences I've ever had (and I've had a bunch). Vinny was a great sales person, he knew the vehicle well and also realized based upon my current vehicle what to spend time explaining and what not to. The thing I liked best was that I am not interested in haggling back and forth. I want the best dea | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ anthony benjamin
    They took care of me and made sure everything was right!! | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Todd Lavergne
    I bought this car out of town and the team did a great job of getting everything to me in a timely manner. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Lynette Wallace
    We purchased a 2023 Wrangler High Tide on April 25. The entire experience, from beginning to end, was seamless. Our sales rep was very helpful and knowledgeable, as was the man who assisted us with the paperwork. We were at the dealership for a little more than 2 hours, and then we were out the door with my new keep. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★ anthony benjamin
    I paid over $1400 to get fluids flushed out and a few other services. Found out from a mechanic that they didn't flush out my brake fluid. Called them back to speak to a manager and no one got back with me. Do not come to this place they are a scam. I wonder how many other people that have done this to. I will be filing a lawsuit asa | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ Hunter Meyers
    | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Cooley
    Jose was great! He took care of everything and my vehicle was finished well ahead of the time expected. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ J Matt
    Best experience purchasing a car ever. Brinn, salesperson, and the finance team were amazing to accommodate my schedule and respect my time constraints. Highly recommend | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Sheri Cameron
    | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Justyn Hoffman
    Good quick experience | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ ginacatusa
    Friendly, precise and timely. Brice Phillips is an excellent advisor. I was explained every step to take care of jeep and am very confident in the work done to take care of it. | Read Full Review
    4/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ BIG D DISPATCH
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Robert Baker
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Brad Johnson
    We have now purchased 2 Jeeps from Kyle. Great guy and top notch service! | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ jaidev kasarneni
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★ Hemant Patil
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★ Fauntleroy Sage
    Great service and amazing staff! | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Patterson
    | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Annette Inkster
    We bought a Jeep Gladiator at Frisco Chrysler and the sales experience while lengthy was alright. Unfortunately we were completely mislead by Rose, the finance manager. She sold us the Road Hazard Plus while going into in depth conversation about how Gladiators’ windshields frequently break and this coverage replaced them so coverage | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Jerrica Bobo
    Great experience. I’m very pleased | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ John.weich
    Great service and very professional service advisors. My truck was quickly evaluated and returned at the promised time. Thank you! | Read Full Review
    4/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ El Cullivan
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Vicki Marcum
    This should be your go-to place for anything service related. Talk to Jeremy Sweet when you get there, especially if it's warranty related. He took what had been a hassle and headache at other dealerships in the Prosper, Frisco, McKinney areas and made it a seamless process for a major repair on my jeep. Everyone at the dealershi | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Eric Sanchez
    I have now sold 2 trucks within 3 years to these guys and Lucas was the one to help me this last time. Both experiences were the best experiences I've ever had at any dealership in my life. Real genuine people, not the money hungry stereotypical salesmen. They actually gave me the highest offers on both trucks and I priced around 12- | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Kel Harris
    PAY CLOSE ATTENTION TO THE DETAILS BEFORE BYYING A USED VEHICLE HERE AND CHECK ONLINE BEFORE BUYING ANY PACKAGE. I purchased a 2015 Range Rover Sport from them about a year ago. I noticed that the driver seat was worn and there was scratches on the leather. The salesman Aaron Koman said that Luxcare would take care of the scratches | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★ Edward Quezada
    I called one day to speak to the service manager regarding my level of frustration. I was told they were busy and they would get back to me, never did. | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Reginald Vonner
    | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Jackson
    Great service | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ J Conom
    Got me in quickly, gave me a ride home, and car was ready that afternoon. Warranty work was under one claim, so I can go back in when the part is in. | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Tom Sonnier
    | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Paul Buie
    | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Kirk Glueck
    Great experience from the service department, sales staff and financial professionals. I walked away with a good deal on a wonderful new truck. Thank you | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Walter Haim
    | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Russell Kime
    Love our Grand Wagoneer!!! Thanks....and let us know when a Grand Wagoneer L arrives so we can pick it up!!! We are waiting to buy again from yall!!! | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ zahra roshan ghanbari
    Jake Kelly was perfect and I had a very good experience with him . He did taking care of my car . ?? | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ M Kemp
    Everyone here is friendly and knowledgeable. Great experience we will be back. They took the time to answer every question I had. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Marsha Coffman
    I will continue to take vehicle there, they kept us informed every step of the way. Very happy! | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Cody Wilson
    | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Umoru
    Awesome place Justin is the man!! Will go back | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Gradel
    | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Enrique Martinez
    Hello community, Recently, I took our vehicle to this location for service. While the car was in service, the technicians performed a diagnose and identified several problems. Hunter, the service advisor, made the process extremely smooth and easy. He helped me dealing with the extended warranty company. Keep up the good work ??. N | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Kenney
    I am beyond impressed with Henry and the Frisco CDJR team. What began as a frustrating experience was quickly turned around by Henry and management. They committed to make a challenging situation right and they delivered exceptionally. If you are in the market for a new or used vehicle, go see Henry. He is a wonderful guy to work wit | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★ Antonio Aguilera
    This place is bad and they scam me they sold me two cars with problems after they make you sign the contract the cars they sell are sold with problems I bought a new Ram 3500 for $105.00 they sold me with problems in the delivery I recommend that you go before you buy with a mechanic and check the car well | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★ Michelle Cobb
    Called ahead because I found vehicle I wanted. Asked they pull around front so we could test drive. Test drove with Lewis the salesman in backseat. Told him we liked vehicle and ready to buy it. We walk back inside dealership and another salesman wants to get the keys to test drive with his customer. I heard this and said, um, I’m bu | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Richard Renner
    Great buying experience | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Andre Artis
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Gina Farmer
    Vinnie was top notch. Kept us in the loop the entire time and his manager was even more accommodating by answering all our question and concerns. Will definitely order again. | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Lucy Wilson
    Charles our salesman was helpful and attentive. Even going through finance was a straightforward and honest experience! | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Julie Coffman
    Finally found out whatis going on with my car! | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Savage
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Broderick Elder
    | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Jernigan
    Carolina and Ozzy were amazing! Love the new Grand Cherokee! | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    AMAZING! After going to a few other Dodge stores, brought my truck to Frisco and met with Hunter! Was expecting a week or so but Hunter and the service crew had it ready in two days! From start to finish Hunter communicated with me throughout the process and explained to me every detail. One small gesture that goes far, “they put an | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Joe Palermo
    My wife and I had the pleasure of working with Vinny. He was a class act from start to finish. Vinny understood the functionality of each of the vehicles we looked at. I highly recommend Frisco Dodge! | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ K Mat
    Sean was excellent and kept me informed of my vehicles progress | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Tyron Laughinghouse
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Mike Torrence
    I went in for an incident that happened that morning (windshield wiper stopped working), and they were able to get it repaired in about an hour without my having an appointment. I was extremely grateful and impressed! | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Jannette Velasco
    Great experience. Luis Moreno has by far been the best sales person that has ever made us feel confortable and not rushed to find the best fit for our family. Thank you for your attention. We appreciate your business and effort. We love our new addition. | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Ron Simmons
    Spencer Britt excellent salesman. All staff made experience very professional. | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Keith Martin
    Lewis Diaz is the man to go see if you’re in the market for a new vehicle. Honest and open, very professional. Will definitely buy from him again. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Paul Commerato
    My service advisor, Brice, made this a seamless and pleasant experience. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ shalabi nasser
    | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Javier Alvarez
    | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Cutright
    Brinn was very personable and offered great customer service. It made the buying a car experience seem more like catching up with a friend rather the concept of the dreaded sales person. He heard what I wanted and tried everything in his power to achieve that for me. At the end of the day, I'm driving home my new jeep! Thanks again B | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ John Walter
    | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Selby Larson
    | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Karen E
    | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Scott Hill
    | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Dwreck
    Great selection. They had the exact model and color I was looking for in stock. Deal was straight forward, no tricks. Salesman Brinn and Sales Manager Mike were excellent to work with and went above and beyond to make it a fun experience. | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Don Myers
    Brice is always excellent and transparent! Shuttle service was a plus as well. | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★ John Loy
    Bought a car with Stevan. The process was easy but his communication and follow-up is terrible. He gave me all kinds of incorrect information and timeframes. I had to reach out to him more than once to find out what was happening, only for him to give me different information than what was originally stated. | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Allen Graham
    Great Vehicles, Great People, Great Service!! | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Brett Berry
    | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Rick Knea
    From start to finish, this was a super-easy transaction! The communication was great and very responsive and all questions were answered in a short time-frame! I wouldn't hesitate to but another vehicle from Carolina again!! | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ pedrochavez
    As usual, great professional help provided by service advisor Davis Pham. Had problems with one of the key fobs. He got it fixed immediately. He insisted on getting a complimentary car wash. Thanks Davis. | Read Full Review
    4/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Craig Shmoldas
    | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Stephens
    Vinny was amazing!!! He did everything he could to make my dreams a reality. This is our second car with Vinny and I’d definitely go back in a heartbeat. | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Eric.j.hughes
    Fantastic experience buying my daughter her dream Rubicon. We ended up ordering it. Steve, Vinnie and team did a great job keeping me informed and answering all my questions. Thank you. | Read Full Review
    3/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chantay Benson Dedrick
    Phillip was awesome very helpful and Friendly will purchase from him again great example of exceptional customer service We love our 2022 Genesis!! | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Juan Ventura
    | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Bikash Maitra
    | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★ Disappointed
    I brought my car in for a recall repair on 3/16/23 and was told the need for repair was confirmed and I would get a call in a couple of days once the parts are in stock. So, after waiting 14 days with no response I called and confirmed the parts were in and scheduled a new appt. I brought my Dodge Journey in for a "front relector rec | Read Full Review
    3/30/2023 12:00:00 AM | DealerRater
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