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Grapevine Dodge Chrysler Jeep

Grapevine Dodge Chrysler Jeep

★★★★★(693)read reviews
2601 William D Tate Ave, Grapevine, TX 76051
(817) 756-7294 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Grapevine Dodge Chrysler Jeep

Grapevine Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (817) 756-7294 today to schedule your next appointment.

Our technicians at Grapevine Dodge Chrysler Jeep are ready to help you!
Business Link Logo

Grapevine Dodge Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Grapevine Dodge Chrysler Jeep today at (817) 756-7294 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Colette Chase
    Heather was awesome! She provided professional quality service! Grapevine dodge is very lucky to have her as part of their service dept team. Thank you Heather! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Robert Morin
    Rico provided excellent customer service, he was very informative, and we will be happy to refer customers over to him. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Danny Maynard
    Great experience at Grapevine Dodge Chrysler Jeep. Rico, in sales, was fabulous... attention to detail, follow ups (but not overbearing) and patient. Very knowledgeable. Would use them again | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Esteban Larranaga
    Excellent service! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Martin
    Nick Martin and his team were very kind and helpful. Just leased a 2024 Jeep Wrangler. Thank you for all the help! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Joe O
    I had a 10:30 appointment and actually got there 2 hours early. I was taken care of as soon as I drove in. I told them I had to get back to work and told them how far I had to go. I was out of there in just under one hour. I live 45 minutes to an hour away and I do not mind driving the distance to bring my jeeps to them. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Antoine Crosby
    Dakota in the service department was GREAT!! No issues whatsoever. He even threw in a little treat and washed our company vehicle. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Ivory
    If I could leave 0 stars I would! This place is a JOKE. They thrive off hate & allow bullying of employees.. Also believe small children having seizure's is an excuse to not come to work and will fire you for it ! Please do not work here or even give your business to people like this! We need more kindness in this world.. shame on yo | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Smith
    I worked at this place for 4months and was continuously harassed and bullied by a team lead of mine, now 4months later i was terminated, and my sister and friend left reviews and i received a call saying that i would be sued if the reviews weren't taken down. ?? have fun sueing me for my 1st amendment right ????, i highly recommend not | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Terry was great and was very friendly | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Burton
    Rich is a great service advisor. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Hanna Tayara
    Abraham was the sole reason I bought a car at Grapevine Dodge. I had visited several other dealerships prior only to be extremely disappointed. I knew exactly what I wanted in a car and I gave Abraham a near impossible challenge to find a car that had everything I wanted in it. Abraham went above and beyond, not only did he find the | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Derek Thorn
    DO NOT BUY FROM THIS DEALERSHIP! PRICES ONLINE ARE NOT THE PRICE ONCE YOU GO IN. STAY FAR AWAY FROM THIS DEALERSHIP. THEY DO NOT HONOR TRADE IN VALUE ONCE THE DEAL IS FINALIZING. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    Thanks to Dakota for taking care of the service as expected! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ David DeCoeur
    Scam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Carl Holveck
    | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ K Ali
    John really did a really good job and had a great attitude at the same time | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Ramirez
    Great service, nice and friendly atmosphere, will definitely come back and recommend it to anyone ask for Adrian García | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Brian Hawthorne
    Great service | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    I had a wonderful and hassle free experience with my man AG, a great respectable Hispanic man by the way. He treated me fair & with respect the moment I got to the facility. I would highly recommend this place to anyone looking to get their credit score up & buying a verified/certified Dodge/Jeep/Chrysler or whatever car you’re looki | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Haris Tareen
    Excellent experience, glad I got to work with Dakota. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Always courtesy take care of all my needs , service writer is always keeping me informed about my service. Great job guys | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Kristi Brown
    It was a great customer experience to work with Heather and Hannah in the service department. They thoroughly communicated all details of my repair work | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Bob Perkins
    Very pleasant experience. Communicated well and truck was ready as promised | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ D Grams
    I have to say Grapevine Dodge/Jeep is where you need to go for service. They get you in & out & Dakota was very helpful and took care of all my needs!! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Priyanka Chaudhry
    My go to place for Chrysler. Heather is just amazing and always very prompt in her response. | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Napier
    My service advisor Heather was very kind and professional! She was able to assist me with an issue that has been Ignored by my previous Jeep dealership for the last two years. Overall wonderful experience! | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert R
    Service at the Parts department is terrible. Clerk had an attitude as soon as I walked in. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Erik Slaughter
    I needed a new Jeep and I got one! The process was very smooth! Kaden was the lead sales person. He was very Knowledgable and answered all of my questions. I could not be happier with my experience! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Risley
    Very professional service department. They handled an important safety recall quickly and communicated very well in the process. I couldn’t be more satisfied with the experience. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Sheryl Baker
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ cassidy green
    This dealership is a complete joke. We went in to purchase a brand new Rubicon, cash.. We had an offer for $1,000 off a new Jeep from Jeep itself and the manager, Shane Peck, told us its not valid. He then zoomed in to a generalized fine print that had nothing to do with the offer to tell us it wasn't valid. While we were looking on | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ SaintNick71
    Express Lane oil change was under one hour. Everything seems to have been done properly. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Maddox
    Service department is shady and incompetent, don't take your car here. Took my vehicle in to diagnose an electrical issue and they took my old battery and swapped it with a factory Dodge battery. They never gave me back my original battery which was still under warranty and the Dodge battery is dead and out of warranty. So I had to | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Gayle Wollard
    This was my first experience going to the service department for my 2022 Jeep oil change. I had the pleasure of being assisted by Joshua. He was very pleasant and helpful. The waiting area was extremely clean, as were the bathrooms. The young lady taking care of the coffee bar visited twice while I was there. And, the complementary c | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Monsivais
    The people are great there. I will not take my jeep any place else! Thank you, Terry, for all your help. You have been wonderful every time I come in!! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ James Pierce
    Good people, fixing all Minor issues | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Nate Eubanks
    I have dealt with Grapevine Jeep fie a number of years and have not had a bad experience. Service advisor, Dakota, has always given great service for my vehicle. I highly recommend Grapevine Dodge Jeep. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Felecia Sherman (Fee)
    Heather was great! She kept us informed every step of the way, provided great recommendations, and was extremely knowledgeable | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Gary Briscoe
    Always Doing A Great Job!!! | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    Terry is a great Service Advisor. I always request him when I go to get my Jeep serviced when in Grapevine. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Riera
    My service advisor Rich and the entire service team did a great job with my vehicle. Customer service is outstanding. Rich kept me constantly updated and helped me with my warranty claim. Very professional, knowledgeable, and respectful. This is my new go to for service and maintenance. Keep up the great work! It is truly appreciated | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Panuthos
    The service advisor was great. The issue was fixed quickly, drop off and pickup were quick! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Erik Cooper
    The folks at Grapevine CDJR do a great job, and I always enjoy working with Rich! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Mcarthur Bartlett
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Jen Prince
    Service department was top notch. Heather went above and beyond to get my car in and out quickly. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Mark UNZICKER
    Service done in a timely manner. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ gamingwithKevin !
    It was a great experience | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Cuthbert
    Rich was extremely helpful and courteous. Would highly recommend him as your service advisor. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ D
    Outstanding recent service from Grapevine Dodge Jeep. Service advisor's name was Terrie. Very nice man - excellent service. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Toriae Sims
    Everyone is always friendly and they keep you well informed about your vehicle. Their prices aren't bad either. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Rick Smith
    Heather knocked it out of the park on customer service! Consistent communication and timely service. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Gary White
    | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Tom Burns
    Quick service | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Craig Blackwell
    Heather was helpful in bringing to a close, what was made a tooth pulling experience by a previous dealer. You guys succeeded where Don Davis failed.Thank you. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ joyce sherman
    Terry my advisor always takes great care of my jeep. | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Shan Jones
    The young lady Ms. Michelle was amazingly helpful and very positive and thoughtful and has much experience at her job and treats you like family as well going above and beyond to make sure you leave satisfied and with a smile on your face | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Joei Clyburn
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Always a pleasure | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Heather Campbell
    Rich is always there to answer any questions and get me in and out as quick as possible. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Sheena Jones
    The absolute best experience of car shopping I ever had!!! The entire staff was amazing, but Ms. Michelle my salesperson left a great impression on my heart!! She has a heart of gold and genuinely loves her career, and for that I am grateful that God lead me to her!!!! Thank all of you so much!!! | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Chris diamond
    Best place to buy a car very friendly staff. In excellent customer service | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary Cota
    Heather was great!! | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Cody Halcom
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ G R Yielding
    Sales, Service, Warranty all a lie! Save yourself grief, time and money and shop elsewhere! It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to hav | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    Although I do miss my man Dakota, my new service advisor. Miss Heather was a joy to work with. She was spot on thank you guys very much some kind of way you always seem to find competent people good job, Hi, five each other | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ P. M.
    Michele, was professional and has a great future in the business as a relationship builder. The Grapevine, TX location she works at made my buying process a breeze. Im enjoying my new Series III Wagoneer. I would certainly recommend her to friends and family. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Bourgeois
    Rich in the service dept is always so helpful,knowleable and great to deal with. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Thuy Eldridge
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Mysty Durham
    I had my car serviced at this dealership and they were absolutely the best. Joshua kept me informed of the progress and he treated me like I mattered. Yes I would return for any services needed . Thanks Joshua. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ D&G Yield
    It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to have removed out of town at another DCJR dealer who charged me $200+ to remove said faulty track | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Josh Coburn
    Did a great job servicing my Ram. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Parker
    Rich in service communicated perfectly and for my repairs done sooner than I expected. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Charles Hutson
    Rich in service is great!! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Martinez
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Over the years, GDCJ has taken care of me & the 3 vehicles that I've purchased from them with quality and respect especially since I'm a single female. Thanks for that! | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    They are a great dealership, I want to thanks Juan Cabrera from sales he is a great person explain us everything and he wasn’t pushy, they really work with all types of credits. Highly recommended | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    Grapevine Dodge team work excellent hard to help get the deal done. Great job. | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    Very professional staff at this location. Efficient check in with the service advisor and updates regarding the status of the vehicle while in the service area. Pretty impressive! | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Shana Wright
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ John Ross
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Scott Rowe
    Great service | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ John Ross
    If you have options to go elsewhere, I would. Bought a brand new truck and within 200 miles, same day. Check Engine light came on. Not the dealers fault, but the service after the sell is terrible. Could never provide tracking info on parts they said they ordered. Oddly they’d keep saying parts show coming in tomorrow, but no trackin | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Sally Varela
    Junior was very informative and attentive and I am very satisfied with the service. Thank you! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Trent Handy
    Grapevine Jeep listened to my concerns, diagnosed the problem and solved it quickly. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Bikram Baniya
    Went to purchase used Kia sorento 2019 for listed price $18,000, my trade in had -ve equity of $1500 but they ended up charging me $28,000 and didn't even disclose any numbers until I signed it even though I requested so many times. I felt like I was robbed. Should have walked away. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    They fixed everything i brought it in for. Did a great job. Pretty fast as well. Thanks Grapevine Dodge. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Greene
    I had been going to another Ram dealer but got tired of the poor service and no follow-up. I worked with Junior and was completely satisfied. Great customer service, he listened to and addressed my concerns. Thank you. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ B. M.
    I have purchased two Jeeps from Grapevine Dodge Very Pleased with Dealership and Service Department | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Matherson
    Quick same day service | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ TRACY SNEED
    Cheyne and Kaden were nothing short of amazing. Super professional and very funny. They were amazing. They made the whole process quick and to the point. I will definitely be sending people their way!! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ bigtrucker021
    Went in to this dealership to take a look around at what vehicles they had was interested in a dodge ram pick up truck did a test drive and I was very interested in getting this truck salesperson was very helpful in getting this deal done for me everyone was very friendly glad I stopped by and was able to get me a new pickup truck I | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Debbie J
    I was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. Customer service is excellent! I am very happy with the overall experience. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Don Allen
    As usual, I was extremely impressed by Terry and all the crew with a job well done. I will always use Grapevine CDJR as my favorite dealership. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    Fantastic experience from start to finish. They were able to find the car my wife wanted and the entire process was pretty smooth. Could not be more happy. Entire staff knocked it out of the park. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    thank you Heather on a great oil change service! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Junior was awesome | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Allen
    Richard went above and beyond to get my car in and out of service quickly. My mother has been going through chemotherapy and is about to go through surgery, I had an unexpected issue with the Jeep at a time when I really needed to leave town. Richard was sensitive to my situation and made sure I was on the road the day I needed to le | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Rico Rods
    Great experience with Dakota , great service advisor , | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kevin
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Piñon
    Muy amables el personal de grapevine dodge | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Andres Felipe Peralta Buitrago
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Quincy Hobbs
    The experience was great customer service was a 10 no other place like it | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Adam Dyer
    Really nice working with these guys! I took my Jeep in for a washer fluid issue and they repaired my car for free, since it was a small issue. They also washed my car!! Joshua Southland was amazing! Everyone that I interacted with was so helpful and nice!!! Customer for life!!! Thanks so much!! | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ David Finch
    This is the only place I take my vehicles for service | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Scalisi
    POOR Communication and poor attitude/bait and switch-just like every other scamming Dealer. I inquired about a used 3500 Ram diesel through the Autotrader website last Monday. The truck I wanted was still in stock. I did the online trade appraisal on Grapevine Dodge website and it gave me a number, 3 days later then a "Manager" said | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Todd Bargy
    Rich is a very professional customer caring manager who takes care of your every need | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ George Sánchez
    Walking around the dealership on a cold Texas evening, my girl was cold because she forgot her jacket. Lucky Joey offered his jacket so I could stay warm! He was very helpful and super patient with us about our decisiveness. Great team, awesome atmosphere. I would only say the air needed more Dell and less Cheyenne | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Keith Washington
    Only dealership I have dealt with since purchasing my vehicle from them in 2020. Love these guys! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Herrera
    Great service !!! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Holbert
    Great easy to deal with and responsive when you have questions | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry is awesome and professional,he knows how to troubleshoot and get me in for my appointments | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I called and spoke with Service adviser Dakota Robinson and set up an appointment that same day and was taken care of immediately. | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ pocovista
    I have bought several cars here and they do all our repairs. I wouldn't go anywhere else. They have always been fair and very helpful! | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ clay carvalho
    | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Latice Herron
    The staff was excellent in assisting me with trading in my Jeep wrangler | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ ang lilly
    Thank you to Derrick and Jimmy for getting me into my dream car. You guys never pressured us and the process went easier than expected. I appreciate your professionalism, guys! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Heather Smith
    A carless lady hit and totalled my PAID OFF truck so I was placed in the situation of having to purchase a new truck when I really didnt want to. After shopping around online for a week or two I came across the Ram truck I liked at Grapevine Dodge for less than I had seen at other dealerships. Distraught by the idea of having to deal | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Hayden Clark
    My salesman Abraham was very informative of the vehicles he was showing me. He was also able to get my trade valued at a number that I felt comfortable with. Very appreciative for the team over at Grapevine. By far one of my best car purchasing experiences ever | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Nikki E
    | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ The Alders Team
    We were very pleased with the service department. Rich was very informative! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Daija Peterson
    John Verhine was wonderful! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Buffington
    Always have great service! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Taso Kinnas
    I needed to get my truck repaired. Rich in the service department was great with communication and addressing all of concerns and questions. I would recommend taking you vehicles to get serviced here. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Hong Lu
    | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Davis
    They always do a great job taking care of my vehicle. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Dave White
    Terry was great Got me in quickly Oversaw the work being done Kept me informed every step of the way Thanks Terry You rock | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Stoner
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    Yes Derrick my sales rep was a great person and very kind and small world we knew a lot of the same people and he was great all around and did not pressure me at all in any way like other sales people have so I loved working with him and I know if I have to buy another car in the future Derrick will be the first person I reach out to | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ mike Kiker
    | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ jason lewis
    Always great customer service, really appreciate it! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ JT S.
    Nick (Salesperson) and Wade (Sales Manager) did a fantastic job earning my business on my new 2024 RAM 1500. It was a pleasure working with both of them and I love my new truck. If you are shopping for a new CDJR, ask for Nick!!! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Deanna Murphy
    Terry was wonderful | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Rui Barros
    Straight to the point and helpful in every way | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cole McWilliams
    | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Mark Vorzimmer
    Best service experience yet! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Lyle Whitsett
    My service advisor, Rich, was very professional and courteous in explaining all that needed to be done. Service work was thorough and prompt. Recommend this CDJ location for service work. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ David Wright
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ TJ List
    Smooth, professional, and painless process from statt to finish! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Austin Berrios
    Rich was amazing with both communication and transparency. . Would recommend him to anyone. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Mandigo
    I made a 10 am appointment but, there was no need for the appointment because it took over 2 hours before my oil change and tire rotation was complete. But great interaction and customer service. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ chandler casey
    10 out 10 recommend!no matter how big or sma the purchase the team of employees here are friendly and pressure free. They are attentive to your wants and needs. Make sure you go here as you shop around! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Ordonez
    My service advisor was Terry, he is very professional and patient with you. My experience there was great they kept me up to date with repairs. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Manwell Bush
    Excellent customer service. Heather is an exceptional customer service representative. She took care of all my maintenance issues. Great service in a timely manner. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Randy Perneszi
    Go ask for Joey Z. Dell Bell is great at making it seamless. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Clay Greene
    From start to finish Grapevine CDJR is the best out there. We bought our 21 Jeep Grand Cherokee L there, and when a previous shop completely botched a 3 month repair from an accident, Grapevine CDJR had it back to us inside 2 weeks like new. Excellent service. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Konsol
    John took great care of me and was very helpful when I brought my vehicle in for service. Thumbs up! ?? | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jill Levy
    | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Simon
    Excellent service with several updates. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura Tijerina
    Friendly staff, excellent customer service | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Monica Gattshall
    My experience with service at GCDJ has always been great. I make my appointments online, they get me in quick upon arrival and keep me updated on the service. I always just wait while my car is being serviced because I know they will keep me updated. However, they do have a shuttle should I decide not to wait. The waiting area is com | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Ian Midgley
    Rich is an absolute stud. I dropped my wrangler off to him & he fought tooth and nail for me to get the best deal on getting it back into service. He communicated with me through the whole process, provided me above and beyond customer service, and just the service alone will bring me back in to get my vehicle serviced and repaired h | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry in Service was very professional handling our Grand wagoneer. He kept us informed every step of the way. He is very knowledgeable of the vehicle,and we appreciate that very much. Mr Terry is a 10 for as I am concerned. Keep doing a great job. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Martin
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Monte Mitchell
    Very kind and thorough! Gave me a complete car analysis so I'll be prepared for what is needed for my vehicle in the future. Explained everything in great detail! Thanks for the professional service you provide! | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Tony Aaron
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Brito
    Quick and professional service . | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Jim Lynch
    Do not waste your time here at Grapevine dealership. Pre approved trying to buy a wagoneer and they won’t even talk price and don’t accept outside financing from local credit unions. There has to be a better car buying experience. Unbelievable! Maybe if there’s another dealer that monitors this page reach out to me to sell a car | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    2nd time in here I blew out my tire and had to have it towed in called and let John a service representative he put me down I arrived with the tow truck tow truck driver took care of the car unloading while went in to check in everyone just friendly and helpful getting things handled | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Demeters Workshop
    I recently had the unfortunate experience of purchasing a vehicle from Grapevine Dodge, and I feel compelled to share my disappointment with the entire process. While the initial interactions were friendly, the delivery of promised services and products left much to be desired. One of the notable issues was the inclusion of unnecess | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ S Tatum
    | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Alex Franco
    Service representative Alec has gone above and beyond to help me with my issue with my truck. He has great customer service friendly and very respectful. | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Robin Miller
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ HELEN HARDISON
    Good experience kind and helpful | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    John got my truck in and out in a timely manner! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Staff kept on top of repairs and kept me informed how it was going | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Doroteo Zarate
    Great communication with me and get my vehicle repaired | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine
    Heather was amazing. She was responsive, informative and transparent which resulted in A+ service. She has earned my loyalty for all future RAM service needs. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Deiby Franco
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Always work fast and efficiently to get you taken care of | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniela Hernandez
    Terry was amazing and very helpful kept me updated on everything that was going on with my car. Any questions I had he would make sure I would have the answers! | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Jim Friedlein
    5 star experience. I found the truck that I wanted at an excellent price. Customer service was outstanding! Many thanks to the Grapevine DCJR team for a great truck buying experience. | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Erica Miller
    I definitely will choose the Grapevine Dodge service center for my Jeep needs! Heather made sure that my experience was top notch! She explained all of my service details. I was out in the alloted time and they even gave me a complementary wash!!! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Attaway
    | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ P F
    Service work not completed as charged. Parts not replaced, confirmed by another Jeep dealer. The absolute worst place for service work. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Fast and very hard working associates !! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Brady Lindsly
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ David Groce
    GCDJ offers exceptional service with professional service advisors like Dakota, at a fair price. I couldn’t be more pleased. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ CASEY STANLEY
    I am with Transport Masters USA and will be picking up a vehicle for my cklient from here.....and wow...the 1st person that i spoke too, Abby, was a companies drream. She was the most polite , cariing reasonable and sougt out ggetekeeper ive ever delt with in my 25 years of sales... Grapeving DJC, you guys need to give this woman a r | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Beaupain
    I have purchased several brand new Jeep Wranglers from Grapevine Dodge Chrysler Jeep Ram in Grapevine. They were straight up with pricing and fast with responding to questions. A couple of these vehicles were special ordered from the factory to the exact specifications that I wanted which is important to my business. I was surprised | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Joe Patsko
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ J G Lopez
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Siedel
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ jeff jones
    Great experience! Great staff! | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ David S
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Random Burger
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Peter Marquart
    Great service and Josh was a great service rep! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ IS IT WEDNESDAY YET PODCAST
    Michelle was amazing and AG in the finance office got the DEAL DONE! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Gary Haag
    Service dept is great. The sales side, like everyone else. They promise things and then don't deliver. It's the same old excuses you get at every big name dealership | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ L F
    I have had my car to this dealer twice now. i am very satisfied with the service and staff at this dealer. i feel like every question i have gets answerd to my satisfaction and i feel like my service advisors treat me respectfully and keep in contact with me on the progress of my vehicle. so far so good!! | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Mason Driver
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Garry and Shelly Hodges
    We were treated very well at Grapevine DCJC. They were very accommodating and made us feel taken care of. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Ledezma
    Absolutely recommend, great service and so professional team. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Chernick
    5 Star, experience, Expected zero customer service, recieved alot more | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Billy Massingill
    | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ syed hussain
    We had a horrible experience at this place with classic bait-and-switch and rude/disrespectful behavior. The dealership jacked up the total price by almost $2000 (something called as Grapevine protection package) which is not optional. Then they started being very disrespectful and the finance guy named “Randy” was extremely rude. Hi | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    My details are as follow. Mr. Dakota is a man on a mission from start to finish the very first phone call. He is on point very knowledgeable and very accurate in his assessments and time frames refreshing and just a pure delight to work with you guys really need to know who your keepers are Mrs. Dakota is the main keeper. Happy holid | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ William Keith Cooper
    Excellent service with outstanding follow up and communication. I highly recommend this dealership for your service needs. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Regis Mahoney
    this dealership is very customer friendly, the staff go above and beyond to make sure your fully satisfied. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I was, yet again, extremely delighted with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 12/26-27/2023. My vehicle needed repair work under extended warranty coverage. She contacted me at my home to let me know that my vehicle did not need a certain service but did | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Chris Mitchell
    Heather was amazing! Very helpful, knowledgeable, communicative, and caring. Also, thanks for washing my Jeep after the service! I'll never go back to Huffines again. Grapevine DCJR has earned my future business. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Adam Zeitsiff
    Great experience and fantastic, low pressure support from the entire team. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Mark
    Got me in and out for my state inspection quickly, and the service from Alec was great! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Basso
    You guys are awesome! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ tajudeen oshodi
    I travel from Frisco to Grapevine because this is the best dealership to deal with period for my Ram truck! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Heather Gantt
    Great staff, good customer service, and trustworthy technicians. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Coy Brown
    All good | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Peyton Whisenhunt
    I've been extremely disappointed with my husband's experiences at the Dodge Chrysler Jeep service center. Despite spending thousands of dollars on various replacements for his Jeep Grand Cherokee, the main issue remains unresolved. On top of that, it's disheartening that he wasn't provided with a rental car until the third visit, ca | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Venus Ford
    I took my car in to be serviced with Rich my experience that day was awesome ! Also looked at some other vehicles while I waited the whole team was great and salesman Duane was amazing ! Definitely worth 5 stars | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Todd Bargy
    Rich is great | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Rutledge
    Joshua was great. Any questions that I had were answered right away. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Wesley Grubb
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Lauryn Anderson
    We had a terrible experience at Grapevine Dodge. They lure you in with low online prices, only to hit you with unexpected fees for a so-called "Grapevine Protection Package" when you're ready to buy (which for us cost $1,998). Our online price was $56,625 - Out the door price was over $62,000 with the added fees they tacked on. They | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Haaf
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Austin Harwick
    I'm loving the hornet I just bought! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I was very impressed with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 11/14/23. Thank you, Tom Shrewsbury 2020 Jeep GC HEMI 5.7 | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stewart
    The team did a great job | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Sydney Padgett
    The most horrible experience we’ve ever experienced. While we are there buying a truck, they let someone else look at the same truck after we made an appointment to be there and everything and sold it out from under us while we were waiting in hopes of finalizing the deal and leaving with the truck. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ H. Harley-Robinson
    Joshua, who assisted me with getting my service done was excellent! He updated me every step of the way and was very respectful. A massive thank you to Joshua and the entire team for taking care of me. | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Brian Janzen
    I was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. I felt no pressure to make a decision in fact they talked me out of a more expensive package because it wouldn’t fit what I was looking for. My salesman Cheyne Peck was great to deal with and went out of his way to he | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Matherson
    Dealership was busy..I pulled up with no appointment and was in and out in under 30 minutes....time is money!! | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    Comments: I was very impressed with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 11/14/23. Thank you, Tom Shrewsbury 2020 Jeep GC HEMI 5.7 | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Theresa Yardley
    great customer service, with Casey Bowsher! he's the best! | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Jose Nieto
    Heather is great | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Paul Hedrick
    | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Juan Cabrera
    GrapevineDCJ is great place to get service and shop. My Jeep Wrangler was fixed promptly and correctly. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Dan Rub
    Great job. Truck is running great. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Jeffery Zimmermann
    Jimmy in finance is the best guy you can ask for! If you are going there for your car buying needs make sure you ask for him! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Neil Shary
    Abraham is an amazing salesman and I will return to buy more vehicles because of him | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Alaura Keith
    I have been in the looks for a new car, and Jimmy, the finance guy was super knowledgeable and went above and beyond to answer any questions I had. Jimmy is definitely the go to guy for any of your car needs! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    Fast and very detail work....very satisfy with the work done and will recommend.... | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ James Reyna
    All Voicemails from employees are full. No response when sending an email | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Diane Van Dyk
    I was so impressed with my Jeep buying experience, that I asked to speak to the Business Manager, Adrian Garcia. Told him my experience was excellent and worth the 50 min drive to the dealership! A friend had the same experience and told me to drive out there for the largest selection of Jeep Wagoneers. Thank you, Adrian and your s | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ TxRanger731
    Alec did a great job getting my vehicle through service quickly and efficiently,Great service. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ b ramey
    My first service on my 23 Jeep Wrangler was a nice experience. Heather was knowledgeable and followed up in a timely manner with my questions and concerns. I look forward to taking my Jeep in again. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Ray Gonzalez
    Very happy w my experience at this dealership while we are still looking Abraham is doing an amazing job with me keeping me posted and trying to get me exactly what I want, very professional young man | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ James Adams
    I just bought a new dodge ram very happy with the service I received from the sales department and would recommend this place to anyone | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ sebastian salgado salgado
    "I recently purchased a car from this dealership, and I couldn't be happier with the experience. The staff was incredibly helpful and transparent about pricing. Specially my salesman Abraham They took the time to understand my needs, and I never felt pressured. The selection of vehicles was impressive, and the entire buying process w | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Move Different
    This dealership has always treated me right. The process was very simple and easy for me and my family and we got a better payment than we expected. If you go here for a vehicle I would encourage you to trust the process. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Mtz
    I recently purchased a car from Abraham & this dealership, and I couldn't be happier with the experience. The staff was incredibly helpful and transparent about pricing. They took the time to understand my needs, and I never felt pressured. The selection of vehicles was impressive, and the entire buying process was smooth. The staff' | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Wade Adamson
    Excellent service provided by team. I would highly recommend this dealership when considering your next car | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Sevice was very attentive. Tech was thorough in his evaluation | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Nikki Smith
    "I recently had a great experience with this service. The team was professional, responsive, and went above and beyond to meet my needs. The quality of service exceeded my expectations, and I would highly recommend this dealership to anyone in the market for a vehicle. My sales associate, Mike was amazing! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Seth Woodworth
    My guy Abraham G hooked me up with a sweet ride at a great value. He met my every need and made sure I was aware and comfortable throughout the sales process and that I knew how to operate all my features on my New vehicle he even took the extra step and connected my phone for me. Grade A service will be using and referring people to | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ kaelynn blasius
    Abraham helped me with everything I needed!!! He made sure my payments were right where I needed them, listened to me when I told him everything I wanted and he followed through! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Dell Bell
    Absolutely love my new Grand Cherokee and they have so many vehicles I felt like a kid in the toy store but Great vehicle at a better price. Thanks | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Walter
    Had a great experience, We chose Grapevine Dodge because of their selection on Chargers...smooth easy process, with all my options made available to me | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Milissa Martini
    ????? I recently traded in my old car and had the pleasure of working with Abraham. He made the process of getting me into a new car an absolute breeze - no hassle, no haggling, and no rush to make a decision. His knowledge and expertise were invaluable throughout the whole process and he answered all my questions in a clear and comp | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Blasius
    Abraham is the kindest & best ever. Go there & ask for him | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Martini Capital
    Want to take a moment and say how great my experience was here. Abe was amazing. Answered all my questions and got me the beat deal in the DFW. Thank you Abe! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Culpepper
    If you are in the market for a new or preowned car,truck,or suv. Look no further and go see my salesman Abraham Gutierrez at Grapevine CDJR. He will work with you and get you a great deal. I'm on my 4th vehicle l've purchased from Abraham and soon to be 5th when my kid gets ready to drive. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    The work was nicely done and very fast and communication was excellent | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Tim Rost
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Chenay Perdue
    I received great service with getting my oil changed. Everyone I spoke to was kind and professional, awhile being prompt. | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Dalton Elliott (NorthTexasExotics)
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ G
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    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Gonzalez
    Kudos to Rich Hock in the service department. Rich kept me informed at all times on where my truck was in the service process and he is very knowledgeable, professional and polite. Thanks to Rich and the rest of the staff at Grapevine Dodge for their outstanding service, from now on this will be the place I will take my truck for all | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Freeman
    Great experience at this dealership and Rich H Service Advisor is a true professional in his field! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Cole
    buying my car and having it serviced here have been really great experienced, they really know how to treat a customer. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Steve E
    Friendly, knowledgeable easy to work with. Would buy with them again. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Michael
    What a great experience from start to finish! Joshua was amazing! | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    Good service and nice people | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    Very good people and so helpful | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Jason Taylor
    My service advisor, Rich, did a phenomenal job handling my case. There were multiple issues close to the end of the factory warranty. Rich got the issues identified, allowed me to continue driving my truck while parts were being shipped and had a loaner truck for me while the fixes were implemented. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Juan Salas
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    John got me in and out, no problems. Thanks John | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Warren Hawk
    Had a STATE INSPECTION PERFORMED on my vehicle. Richard Hoch added a free car wash. Definitely five star service. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ james
    Excellent service experience with Rich | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Nakaiya Walters
    Great service and my advisor Alec kept me updated. There is always a long wait nowadays but that has nothing to do with the advsior. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Juanita Norman
    My appointment was scheduled for 3:30 the day before Thanksgiving … I expected to arrive and receive subpar service . I was pleasantly surprised everyone was pleasant , customer service superb even though it was a late appointment before a Holiday … way to go !!!!! | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ sherm3610
    Rich is a great Service Engineer. He kept me informed on the progress of my truck and was very helpful. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Luis Luna
    Fast, friendly service with great communication. Vehicle was delivered well before it was promised. | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lopez
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Mason Vernon
    Took my RAM1500 in for scheduled maintenance and I always have the best service at Grapevine CDJR. My truck was a lot cleaner than what it was when dropped it off. All services were done correctly as well. These guys are always great! | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Morgan Pulliam
    From beginning to end, the customer service was out of this world!!! My husband and I had the pleasure of working with Cheyne Peck, and not only is he the ideal salesman, the overall personal advice he gave us regarding our purchase was amazing. We will definitely be customers for life!! Thanks again! We love our 2023 Jeep Compass!! | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Jason Delgado
    Good service department. They checked to see if I had road side assistance, I did, and they help coordinate getting my vehicle to the dealer. They included warranty work during my service visit at no extra cost or expensive surprises. Headed back to the trails! Thanks for the help. | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Tim F
    They got me into the truck I wanted at the price I needed with no hassle. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Miller
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Paul Duck
    The service department sucks big time. Been there 4 times to fix a extended crank on start up. And all they doing is throwing parts at it ??. Almost $10,000 later still ain't fixed right. ?????? | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ H.R
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Leaann Cross
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Nate Eubanks
    Worked with one of the most professional and knowledgeable service agent,Dakota. He advised me throughout the process. He exhibits all the qualities you expect from an agent. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Mitch Johnson
    | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Formiga
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    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Love the dealership. Great selection and people | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Got my oil change/tire rotation package setup! They even washed and vacuumed my car! Thanks Terry! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Dawn Price
    I never thought shopping for a new vehicle could be the greatest experience ever. My overall experience was amazing. Just want to thank Mo (Mohammed) for being the greatest salesman I have ever met. He is awesome ??. I can not thank him enough. Thank you MO, I love my new vehicle and I am very satisfied!! You Rock!!!! If you are looki | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ NAMAN SHARMA
    won’t appraise my car without filling out a credit app ??????? | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jafer AlHaboubi
    I can say with certainty that I will never set foot in this dealership again. The way they conducted their business left a bitter taste in my mouth, and I would caution anyone considering a visit to be extremely wary of their practices. I spent more than an hour without being presented with a car estimate even when I asked, making it | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Gantt
    service advisor heather is the best. knew exactly what to do! | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ chuck russ
    Had a great service experience at Grapevine Dodge recently. Called to schedule the appointment they took my truck in at 8am rotated tires, oil change, factory recall on rear camera, updated radio and was out by 9am. Plus they washed my truck before returning it to me. Thanks ro my service advisor Mike Perez!! | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ Kip Starks
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ David Privee
    The service advisor, Rich Hoch, was very helpful during the service review. He kept me updated and shared service recommendations when issues were discovered. Rich and the service team are five-star. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Bob Landers
    My service Mgt Ruch was excellent very informative and the follow up Ws timely. Car repair was finished early. Excellent experience. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Staszak
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    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Bill P
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    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Doty
    Really nice facility. Service reps were attentive and transparent | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Regina Bagwell
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Top Devil Dog
    By far the best Jeep Dealership in the entire Metroplex Area. They went far and beyond to fix my Jeep in the most expeditious manner. The service agent told me exactly what was wrong with my Jeep and took the appropriate action to get it fix by the next day. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Trent Handy
    Always helpful and always making sure anything under warranty is checked and taken care of. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Freddy Rosario
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Bonitajoo
    Every time I get my service done(oil change) I have to wait over 2 hours and a wash is included but they do a horrible job like they almost don’t want to do it! Don’t get your wash included with your oil change here if you actually care about your car cus they’ll leave it full of dripping water! Like why even offer a complementary w | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Cherie Boone
    Got there at 7am. Dakota got my car in for an oil change and tires rotated quick. I had a cup of coffee. And 45 min. I was going home. Customer service was great. All very friendly.?? | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Carissa Teichroeb
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    11/5/2023 12:00:00 AM | Google
  • ★★★★★ chandra shekhar
    My experience at this auto dealership was beyond disappointing. To start, they lured customers in with enticing numbers on their website, only to reveal false information once you walked through the door. It was clear that they were intentionally deceiving people to get them on the lot. But the deception didn't stop there. They enga | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Ronda Johnson
    Mike and the service team were great! I didn't know about the shuttle service but that was great. I also liked that they text you and kept and you updated about your services and when they were done. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Sean Choate
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    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Donna Rice
    Heather was very friendly, honest and helpful. Much appreciated! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Brewer
    Great service team! Fast, friendly, and do a great job servicing my Jeep! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Tyson Daniel
    Bait and switch. You only get the advertised price if you go with their 12% financing rates (I can get 5.9 at my credit union). They told me the KBB value of my vehicle was 30K, I proved them wrong it was 45K, then they made up another excuse. Save your time. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Curtis
    Dakota is always there for us!! Thank you all for taking such good care of us. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Grant Weiler
    Service was excellent and all service completed satisfactory. Service advisor was 10 plus in providing detailed description and follow up. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Ross
    Professionals | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Amber Ross
    Excellent service buying our new car. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Tauer
    Excellent service and one of the best experiences in purchasing a vehicle from start to pulling in my drive way. Thanks Wade and Mo! | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Reeves
    Mo, Wade, and AG are indeed car sales professionals, and they've won our family's business for years to come... We look forward to continue growing the relationships established with Grapevine Dodge/Jeep/Wagoneer via their leadership, and as a result of our positive experience with them, we actually purchased two Series III standard | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Von Celle' Cox
    Rich was amazing!! I appreciate him listening to my concerns, keeping me updated on where my vehicle was in the service process and for being super professional and polite. He provided detailed information concerning my vehicle and straight to the point recommendations. I will for sure come back to him to schedule any future services | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Signore Monticello
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Heath Verhovshek
    Excellent customer service. They offer a free shuttle when keeping your car for service. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Mike Dyson
    Great and fast experience! Thank you Rich! | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Chapa
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Larry McFarlin
    Rich and Everett Hoover went out of their way to make sure I had an excellent customer experience. Management needs to help Rich though and help him have more access for loaner cars. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael Coleman
    Great Service.. Thanks Mr. Terry | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Tom Miller
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Adam Pierce
    The team was very responsive, keeping me updated with status and feedback. Also, the process was flexible since I could not pick up late due to travel. No unexpected charges and Mike was great as usual! | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Shauna Hill
    This is my third time buying a car from this dealership. The salesman Abraham Gutierrez and the finance guy Johnny both provided me with superb customer service. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ autumn collinsworth
    We absolutely love our new car. The ease of buying is what sets Grapevine Dodge apart from any other dealership. Wade and Jimmy was amazing to work with | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Deiby Franco
    It's an amazing, hassle free experience | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Rodrigiez
    Great costumer service and very helpful. Shout out to Roy and Joey | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Susan Low
    My brand new Jeep had only 3800 miles on it, and had developed death wobble. I brought it here because it’s the dealership I bought the vehicle from, for warranty work. I was charged a $225 diagnostic fee to be told warranty would not cover the repairs, and that I had roughly $11k, yes $11,000, worth of repairs needed on a stock Jeep | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Andres Garcia-Henao
    The service center tends to be slow. But they take their time to ensure a quality service to your vehicle is completed. A few of my prior experiences at this location was tainted by a certain advisor. I never wanted to return but decided to try one more time with a different advisor and I'm glad I did so. Mike is very personable and | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Janice “JMGB”
    Dealership advertised a price on four different Jeep Gladiators but would not accept a deposit and commit to the sale at that price. They were taking names and phone numbers of potential customers. A week later after I called again they raised the price by over $6600. I then looked at the reviews on BBB, Better Business Bureau and on | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Roland Rangel (Rangel Media LLC)
    After finding this dealership’s vehicle in my bank’s network for financing, my bank approved the loan. The dealership’s finance department, however, refused to use my bank as the lender and wanted to use their own. They also changed the numbers on me. When asked why their vehicle is on my bank’s website if they won’t use them as my l | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dan Almos
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Jim Snyder
    Tish Harris, our sales rep, was very profession, courteous and took care of Kim and me I would call her again on another vehicle. Jim B. Snyder | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Adam Pierce
    Love that dealership quality with great customer service. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Out on
    Called to schedule an appointment on my vehicle for a check engine light, was told because it is over 10 years old the vehicle can’t be serviced here, place must be full of Lube technicians that can’t diagnose a vehicle | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Alicea
    Do not waste your time going to this place. The finance team really sucks. I personally have an exceptional credit score(800+), and I brought a substantial amount of money for the down payment. They couldn't approve the loan with the best deal available. Very disappointing. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Guthrie
    The salesman was ready to meet me when I arrived & provided me with good details about the vehicle we were inquiring about. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I found the purchase of an extended warranty for my used 2020 Jeep GC at Grapevine Dodge Chrysler Jeep Ram to be seamless and found both Mr. Simpson and Mr. Cooley to be professional and polite. I highly recommend them both. Thank you, Tom Shrewsbury | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ David Cutright
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ cat douthit
    Cheyne Peck made buying a car fun and easy! I'll definitely go see him again next time I buy a car! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ RON SHELDON
    Excellent service at dealership John greeted me as soon as I rolled in to service, and got me checked in. The wait area is comfortable with big screen TV and wifi, coffee and snacks. They were quick to get my truck turned around. Good job all around! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I highly recommend Grapevine Dodge Chrysler Jeep if one is in the market for a new or used vehicle purchase. I have always found them to be professional and polite during and after the sale. Tom S. Colleyville, TX | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Melinda Elliott
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Don Borthwell
    Very clean. Staff very helpful | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    Richard Hoch did a great job addressing my service needs and kept me informed, much appreciated! | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Erick Rivera
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Amparo Diaz
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Rebeca Mata
    Chris in Service Dept is the best!! Hands down, go see him. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Martinez McKane
    Dealership had my car ready in 2 days after they said the part could take up to two weeks. The cynical side of me could make up some reasons but either way I’m glad I have my car back and fixed. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Fitzsimmons
    Shout out to the Grapevine team! Process was smooth an easy worked out the best deal that suited me in times like these #Merica | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike Newell
    Our service tech, Dakota, always goes a great job for us… great attention to our needs and the service crew does a great job on repairs and maintenance. Thank you | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ L Szabo
    Yes, I came in and asked about an extended warranty for my 2020 Jeep Grand Cherokee and I was fixed up with exactly what I wanted and on my way, the Service writer Alec Cooley and Technician Josh Reynolds got right in it and I was out the door. | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Robert Roberts
    I have purchased my last three Jeep GCs there, and all service has been done there also. Always professional and always reasonably priced! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Isela Olivo
    Fast and great service! Go see Roy! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Jack Hinds
    Jay and Abraham was excellent, very professional and couldn't ask for a better team to work on my truck deal. Keep up the good work | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Serena Saldivar
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Buick
    My questions are always answered and work is always completed. Would recommend them for service for your vehicle | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Dr. Vivian Dorsett, PhD
    Everyone was courteous and professional. I appreciate the rod share, pick up and drop off. Seems my truck was there a link the time, however John prepared me for that. And they washed my truck. Thank you. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Tom Bates
    I love the way Mike always makes the service great. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ P F
    Service work not completed. Poor communication. There are better choices for Jeep service. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Dave Fletcher
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Weanlingsteam 33
    | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ K Johnson
    This car buying experience was extremely disappointing. Before heading to the dealership, I had confirmed with the manager that a manufacturer's discount would apply to the vehicle I was interested in. I expressed my interest in purchasing the vehicle if the price was reasonable. Upon arrival, I immediately noticed that the dealersh | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Priyanka Chaudhry
    Mike is super helpful and always communicates when my car is in service. I never have issues at this dealership. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Dian Rogers
    Got the 2023 Dodge Challenger RT and it is the last year they are making them. Got it just in time. Had a great overall experience. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Cory Hibbert
    Great service and location! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    Alec is a great, he takes care of me every time I come in. Thanks again bro | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Rosas
    Absolutely had a great experience at Dodge! That 2023 Challenger already turning heads! ?? | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Mike Ackerson
    I was needing to replace key fobs for 2 separate vehicles. Both were completed when they said it would be. Helpful staff! Knowledgeable! Did not get that queazy feeling I was being scammed or anything like that. | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Great service always in and out very promptly with Rich was very professional and courteous | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ sherm3610
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Hughes
    | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Dora Coronado
    The best service ever. The staff is always professional and courteous. Love them. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Laura D
    Excellent customer service from the service department. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Michael Harrison
    John took care of my recall issue extremely well. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Marivel Valencia
    If you want a smooth process this is NOT the place to go. I have purchased cars in the past and have never dealt with this. I had to take time off work multiple times to sign paperwork, I had my windshield replaced (which I had to suggest about 3 different times before I was able to), I had to call to follow up on the time because I | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Trinidadkid78
    I really appreciate the team at Grapevine Dodge they was the most helpful in finding what I wanted. I didn't show up to get a car but they made sure I got what I wanted. This helped out my family a lot. I will continue to do business with this lot in future. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Jim Lovett
    Great. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ B Spencer
    Very attentive kept me informed about the entire process. Great job. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Tanisha Pemberton
    Terry was an excellent Advisors! He kept me updated on the process of my service and was very kind and informative throughout the entire process. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Jose Durazo
    Great experience! Everyone was helpful and had a great service attitude. They were very attentive and took time to go through all of my questions. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Jory Walker
    Devonte was a great help with my search for another vehicle. Would highly recommend him to anyone! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Vicky Black
    Service Advisor Richard “Rich” communicated frequently and thoroughly with me throughout my service. I was very pleased by his customer care. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Mason Vernon
    Another GREAT experience! Great Dealership & GREAT service! You guys are THE BEST!!!!!!!!! | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Jim Lovett
    | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Josh Mc
    The most frustrating car buying experience I’ve ever had. The salesmen were knowledgeable, low pressure and decent to deal with. However, there’s a guy who is some go-between from the salesman to the manager who irons out the pricing. This guy either cannot do math or is so used to dealing with idiots that he honestly cannot unders | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    I recently had the pleasure of visiting the Grapevine Dodge Chrysler Jeep service department in Grapevine, Texas for routine maintenance on my beloved Jeep Grand Cherokee. I must say, the experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and professional staff who made | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Bennett
    To be honest, the first dealership experience from a service standpoint that has been excellent. Rich was super communicative and I appreciate the ability to text the service department directly during service. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Mills “okie0469”
    It was great. I will be bringing it back in for its maintenance up keep | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Alex Duncan
    Jon, Wade and Jimmy were all very helpful, patient and kind! I will highly recommend them moving forward to family and friends! Appreciate them very much. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Tonya A
    Dakota Robinson once again drove a home run for me and the completed job and the anticipated ready time was on time. And of course the technician doing my work and everything seems to be holding up! Thank you Dakota for keeping and eye on things until truck was completed! And meeting me out front. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ I Huskey
    worst dealership i have ever been to should have read the reviews first i have made about 16 new car purchases this was my worst auto buying experience this place is at the top and bottom of a bad car buying list | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Steffy
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Joe Smith
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Mike
    Richard Hoch is a fantastic service advisor! Recommend taking your vehicle to him for service | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Erin Alexander
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Holly Wagner
    Quick service and great attention to detail! I appreciated being informed of the status of my service often. And grateful for the car wash! | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Had a not so good experience in August, but Josh & the courtesy van driver (older guy) made up for it with their service. Josh got me in @ 8am & the driver got permission to go an extra 4 miles to pick me up to get my car. Thanks, guys! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ JC Charles
    The staff was excellent and my salesman Mo was great. Nothing but kudos for you all and well worth the wait/drive to grapevine. I'm very pleased | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Cassandra Woods
    Great customer service | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Greg P
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Chris Chapman
    Thank you all so much. This dealership and service manager Chris have always been trustworthy and upfront with me. My family and I really appreciate the attention to detail and dedication to service. Thank you Grapevine CDJR! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Troy Schaefer
    Not a big review guy but Chris Woodson at this location is awesome. Chris was super transparent with me when I dropped off my truck and informed they were seeing an influx in service requests and told me it would probably be around 2 weeks before I got my truck back. Despite the workload they faced, Chris provided me updates every da | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Dave Nuccetelli
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Roy Myrick
    Great individual and Teamwork. Great products and offerings. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Jon Knocke
    | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ LandryRay1
    Always a pleasant experience, while getting my 2020 Jeep Wrangler serviced. Dakota has always been my service advisor. He is always attentive and friendly. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Chi H
    ***BUYERS BE AWARE*** DO NOT waste your time, effort, energy, and your hard-earned money here. These are serious RED FLAGS about this dealership: 1. Went on a Thursday, arrived around 1pm, was greeted by the salesperson, Adam, and he welcomed me into his office, which is very usual. ***RED FLAG came when he stated his boss needed | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Nerak Dickerson
    Good service as usual. They were prompt with taking care of my repair and communicated well when it was complete. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Joe Rangel
    Moe was a great salesman and worked hard to get our numbers where we wanted them. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Edwin Cook
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Mike Phillips
    I booked the service through the Jeep app. All went as expected. I will be back. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Marthe Ditu
    I want to say a big thank you to artis and jay for being a big help to me, so kind and yet professionals. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Bates
    COMPLETELY WASTED MY TIME. I asked the salesman (don’t know his name, red headed guy that worked today 9/4/23) if the truck was still for sale he said “yes come inside.” Then asked me for my name, phone number, email, home address, and driver’s license. Then says “bad news, I can’t show you the truck today” he definitely made sure he | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Axel Patino
    good service and good prices | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Diana Garcia
    Excellent customer service. Both Abe and Mr. Garcia were attentive to our questions and knowledgeable in what they do. It's great to shop at a place where people know what they are doing. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Palmer
    Everything went smooth and didn’t take long to get in and out | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Chuck Hunter
    From initial drop off to completion staff was courteous and informative providing updated progress and a detailed review of overall work at completion. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    As always, I am completely satisfied with my relationship with the Service writer Alec Cooley and the Technician Josh Reynolds, they always take care of me and I’m completely satisfied with the work done, Warranty replacement of the Radiator and Rear Differential, honestly I purchased my second Jeep Grand Cherokee here a couple month | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ AbdulGaffar Syed
    I went in for a service, which also included a couple of recalls for my Wagoneer, just before the long weekend.. Chris(Service manager) was amazing from the start to the end. Just brilliant. He understood the issues, addressed them, expedited it based on the urgency and delivered promptly on time (within a day)!. Couldn't be happier | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Cecilia Palomino
    | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Paul Conn
    | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Jaala Dickens
    If you are buying a car, you have to request to work with Mo! He’s extremely professional, responsive, & personable. I valued his honesty when purchasing our dream family car. He exceeded all of my expectations and made car buying straightforward. Highly recommend him and his team. Thank you Mo, our family couldn’t be happier with ou | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ austin blankennagel
    | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Kelly I
    We took our jeep in due to a simple fix that was needed. It’s been 9 business days and we still can’t get an answer when it will even be looked at. They were not communicative. I would think twice before using this service dept. And yes, we had an appointment which did absolutely no good! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Vardell
    This was my post on our Nextdoor Neighbors site last Weekend! WARNING! Dodge/Jeep/Chrysler Dealership in Grapevine should be held accountable.?? DODGE Grapevine had our truck in for engine repair for over 3 weeks. I originally gave them the benefit of the doubt since he knew they were dealing with the extended warranty we had purcha | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Pham Racing 528
    Service was great and had great communication | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Warren Hawk
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ William Tedrick
    Shady dealer Tatics, ran my credit against my direction; I came to the dealership with a pre approved offer with a lower rate. Used high pressure sales to try to force me to purchase. Was threatened with higher price because I didn’t finance in house. Then ran my credit to show me their rate and tried to bully me into using them. Veh | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Kelsy Paris
    Honestly if I could give 0 stars I would. I bought a Volkswagen Jetta from here last year in December. After countless dealerships trying to screw me over I was already in a bad mood when I arrived here. The person who sold me the car was fantastic. He didn't try to juke me and gave me what I thought was a good deal at the time. Howe | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Gary Haag
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Ang
    I came from out of town to find a vehicle. The whole team took care of me and worked until they found the car I wanted. They went above and beyond and kept me updated throughout the whole process. Thank you Grapevine CDJR | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Dave Stevens
    My Wife and I went in today to look at a new 2024 Jeep Wrangler Rubicon around 10:30AM. We were in the showroom for about 10 minutes and never got approached. There were no customers on the showroom floor either. I saw 3 different salesman inside and 2 standing outside. Made direct eye contact with two of them. Not once were we gree | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Bob Ingersoll
    I scheduled an appointment for my Ram for an oil change, tire rotation, and warranty service on my transmission and malfunctioning radio. Even though I scheduled an appointment, I was told 2 hours for the oil change and they're unable to work on my warranty issues. My warranty is going to expire within 5,000 miles and the service adv | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Josh Mc
    The most frustrating car buying experience I’ve ever had. The salesmen were knowledgeable, low pressure and decent to deal with. However, there’s a guy who is some go-between from the salesman to the manager who irons out the pricing. This guy either cannot do math or is so used to dealing with idiots that he honestly cannot unders | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Evan Loop
    Alec did a great job on getting me in and out! | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Demetrius Davis
    Completely unsatisfied I was fooled! Definitely don’t recommend I purchase a 2023 jeep on 4/29 drove it to OKC and it went downhill from there check engine light came on, my radio went out my vehicle has been there three times a my radio is malfunctioning more than it was when I dropped it off mind you my car is there 5 days at a tim | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Roger Hilton
    Called ahead of the 1hour drive to get there confirmed internet price. But when you get there it's ad on fees for extra stuff they have done 2 to 3 thousand then if you don't do Chrysler finance at 14% it is extra money on price, I was willing to pay internet price and ad fee only but not extra if I do my own finance... it is decepti | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Melinda Elliott
    Great experience everybody was awesome and polite process is quick and easy and painless!!! Jay and Chyne are the best! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Mandy Pegues
    Dakota at Grapevine Jeep is awesome. He’s knowledgeable and polite… the best technician I’ve had since owning my jeep | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Craig Atkins
    Went in for an oil change and multi-point inspection. In and out fairly quick and back on the road. Pleased with the service and timeliness. Thanks to Richard Hoch for taking care of things. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Geezo Beatz
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Sara Soto
    We went in Monday August 21st because our Chrysler 200 stalled on us that morning with my two toddlers. So we unexpectedly had to have it towed to the dealership to be looked at. Miracle happened and the car started just enough battery juice to make it to the dealership parts place. So we canceled the tow and waited for my money bac | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ cory burns
    Chris’s level of service is awesome | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Myers
    They advertise a “dealer price” online but when negotiating and looking at figures they sneak in add ons. Don’t waste your time with them | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Cody Armstrong
    Overall experience was great, very communicative and understanding. | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Kim
    Quick and easy service! Dakota, my Service staff was not only friendly but efficient. Complimentary car wash was excellent! | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Alisia Padilla
    This is probably the best service we have ever received rom a dealership. Cheyne Peck the sales professional was honestly the one who made our experience 5 stars. if you are shopping for a car here, he will do everything in his power to make sure you are satisfied with your purchase. Randy and Adrian also were super helpful. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Pamela Settlemyer
    The repair center is great! I didn’t have to wait very long even though they were swamped with repairs. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Ross Vzla
    Great staff, they're very professional | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Poppy G
    Great service department | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Rob D
    Great customer service | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    This was my first visit, John Verhine took care of me. I appreciate it. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ arshad quddoos
    Terry was very professional, and explained everything very well, and the facility was very clean | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Mohsin Gujjar
    Really good environment whole time work professionally | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Fabian Muzquiz
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Cole
    They were fast and really professional with how they handled everything | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ John Hofer
    | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Laura van Boxtel
    Very good service. Rich Hock helped me out perfect. When i came back from vacation my car was ready for pick up. I felt so happy when I stepped back into my car. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Tom Cruse
    | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ B Spencer
    The service adviser was great. Got my vehicle back and cleaned in a little over an hour | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Adam
    Terrible ethics, communication and customer service. Good luck getting ahold of Mike or John. They won’t call you. The service rep attempted to add an unwarranted service with their high rate when I dropped the vehicle off for a recall. I made him remove the charges before I signed. After the first two weeks they had it in their poss | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Mark Alphonso
    Cheyne was a great salesman, happy we were able to work with him. No pressure, and honest discussions on the cars. I also observed the GM work with a few upset customers, where he worked diligently to satisfy their needs with respect and sincere diligence. | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ john hall
    What a great experience. Juan Cabrera and Mike stayed late to help me purchase a new Jeep. A last minute old, car problem made it necessary to buy a new one. Fast. And they really worked hard to make it happen. They really saved the day. Everyone worked together so well. It turned my pending disaster into a much appreciated experienc | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Todd Hupe
    The team at Grapevine DCJ did a great job getting us our new vehicle. Thank you! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Mark Herveat
    Did an excellent job and service | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Johnson
    Mike in service was super helpful and got me out in half the quoted time! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Poppy G
    Great service and communications from my service advisor Dakota. I recommend this dealer because of the great service after the sell. Ron G. Satisfied Ram owner | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Buick
    Everyone was very professional and answered all my questions. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Steven Wormington
    Great Service | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Katie O
    I reached out to Grapevine Dodge about pricing twice & couldn’t get a straight answer either time. It was almost like taking to a bot when I spoke to them via text— the person blatantly ignored all of my questions & just kept a pushing me to come in. I got an email requesting my full home address in exchange for an accurate price qu | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ john scott
    Service | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Mariah Williams
    Everyone was so nice and sweet and really helpful with patience! Thanks very much for your service | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Jose Chavez
    Excellent job ?? All people are solely, | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Rich is a new service tech was very personable and knowledgeable about work being done . Great customer relations | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Roy Petty
    You charged me $229.92 to detail my truck and said that you spent 6 hours on the truck, but nothing was touched. You were not truthful when you told me that you did the work. The photos show that the exterior was not washed, and the interior was not even wiped down. The truck is in the same condition as when I brought it in. You did | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Odin Mcboden
    These people are just shameful con artists. Looked at a car there and it was at a really good price so I inquired about purchasing it. Everything was going well till the sales manager came into the room. They brought me OTD pricing sheet with all the fees and the car was magically 2k more than what it was advertised at. Then, they to | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Polanco
    | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Shakeysha Johnson
    Excellent customer service. The sales person made sure I was satisfied with my purchase. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Michael Coleman
    Great Staff . | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Frank
    It’s time we all look into Texas Business and Commerce Code Ch. 17 and see what can be done. This place is a perfect example of deceptive trade practices, which is unlawful in Texas. This dealership has no problem lying to your face, and over the phone, to get you to come in, even if you’re clear on what you are looking for. The disp | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Brendan Yohanson
    Bait and switch. This dealership sent me an email with a quote on a vehicle. When I showed up to place a deposit, the salesman informed me the price had changed by $5000. The salesman then proceeded to try and tell me the good deal I was still getting after the price increase. I stayed just long enough to get a low ball offer on a tr | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Ben Bumgarner
    Great experience. Fast car. Happy customer. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Matzen
    The team at grapevine DCJ have the experience to get this done and make deals happen. I have bought multiple vehicles through them and they have always been able to make it happen. Friendly staff and recommended this dealership to anyone looking to get into a new vechile new or used. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Khaleedah Williams
    Great service | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ KHalid Amer
    Perfect service all staff 10 by 10 service | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Katie Clayton
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ S e z o !
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Roy Olivo
    Dakota was great! Got me in and out promptly. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Price
    I purchased a Ram truck from Grapevine Dodge and had an absolutely fantastic experience. Nick in sales was a pleasure to work with and very knowledgeable. I would highly recommend them if you’re in the market. | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Sara Dahlberg
    Great service. I would give a 5 if it would have just been diagnosed faster. Service rep Dakota is awesome!!! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ David Powell
    Excellent experience once again!!! Keep up the great work!! | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ jason 1968wiggins
    | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Bob Perkins
    Everything was great | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Lori Leenhouts
    Terry is a great advisor! Kept me informed. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Brooks
    I've bought four vehicles from this dealership: two Rams, a Cherokee, and a used vehicle. I went to buy a fifth this week through internet sales and they refuse to discuss price until I fill out a credit application. My credit is squeaky clean and they know this, and I can even obtain my own financing if needed. I'm careful with my | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Paramjit Sahota
    Awesome. Just upgrade your vending machines please. Get the ones that take cards. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Lazaro Juarez
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Jim Pruitt
    Dakota Robinson is the best Service Tech the dealership has ever had. I suffered through a couple of subpar Techs before Dakota. | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Grove
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Rodriguez
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Mason Vernon
    Grapevine Ram is the best service department! Thanks to my service advisor Rich and all the mechanics that keep my Ram in tip top shape! MV | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Chris Scowden
    Such a great dealership all the way around. We have purchased at least 5 cars from them and it has been the easiest and most seamless experience every time. Their service department is fantastic. I showed up yesterday for scheduled service and there was a long wait. Terry, my service advisor, saw my frustration and was able to offer | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ M Arango
    Service department is always pleasant to deal with! Love the communication via text and/or calls - service is quick! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ kimble ross
    Alek took care of brake issue | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Jessa Ann Ramos
    Very Helpful staffs! My sales rep Juan is very accommodating and will hold on to end of the deal. Thanks guys and to sir Wade to for the ducky and merchs!?? What an amazing 1st time Jeep Experience! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Mark Shaw
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ MaKayla Herrington
    I have owned my Jeep Compass for about 3 years now. Over the years I’ve moved a handful of times and have gone to multiple dealerships for oil changes, recalls, to part replacement. This location specifically has given me nothing but issues and awful customer service. This location has made me feel as though there is a lack of care f | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Kael Moulton
    Crooked service. I had a small nail puncture in one of my tires and they tried to tell me they couldn’t fix a repairable tire and sell me a $400 new one instead on a brand new vehicle. They lied to me and said the puncture was in the sidewall and I repairable when the puncture was not in the sidewall. I ended up just getting my tire | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Max Connelly
    Service manager was very professional and keep me updated throughout the process | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Frontline Ministries Braden Hall
    Once again Terry out does all other dealerships ive been to with regards to service | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Sxs S
    I would never buy from here. We had a deal negotiated and worked and at the last minute the used car manager (Roy) decided to add some crazy warranty at the end. When i refused, they told me they would not sell me the truck. Wow, just wow. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Jason Stevenson
    This place a joke. They refused to sell me a car because i declined the windshield warranty for $2000. What they forget is its illegal to for e a customer to buy a non factory warranty. I wonder what the State Attorney General thinks about their deceptive business practices. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Robert Carbonell
    Outstanding and quick server. Our service rep Alec is awesome. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Billie Gonzalez
    They went above and beyond to get my daughter in a new car. Amazing. | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Baker
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ heath hart
    Left my daughters Jeep there for service for 9 days and they never looked at the car. Such a joke Spoke to four different people and could never get answers. The estimate was also ridiculous just to look at the car | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Charles Stephens
    Salesman Mike was good. But once we got to the finance department things got really shady. Had a bunch of add-ons and interest rates all over the place on two different offer sheets. It was so bad I didn't even want to make a counter offer. I couldn't get out of there fast enough. Of course they called me the next day saying they had | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Eric Cole
    Cheyne Peck was more than helpful very knowledgeable and will do the best to getting you great deal! Also is a great author. If your looking for a great car! Or just isn’t sure Cheyne is your Sales Associate you want to got to! | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ David Hannah
    I just went in for a recall, but left with a tire rotation, one tire was repaired, and an oil change. I had forgotten that I paid for these services in advance. Great service. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Lamar Cameron
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Demetrius Hunter
    Great service | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Conspiracy Junkie
    Service manager is amazing! Highly recommended! Thanks, Stephanie | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Heinrich Oosthuizen
    I had to take my car in for repair work done by a different shop from 12 months ago, the shop did a good job in communicating with me on progress and also contacted my insurance company to help me with my claim | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Quincy Hobbs
    Great customer service | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Donny Cuatt
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Terrika Brantley
    Dakota was absolutely amazing ??...He was very transparent about the wait time and continued to check on me throughout the process. Although I didn't purchase my Ram from this location I was so impressed with their service and facility I'll be returning for all my service needs. | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ M&M
    Chris as service advisor and Josh as tech are the best. I absolutely trust them with jeep. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ B H
    Rich Hoch was great as my service advisor, responded promptly to keep me informed, and the technician was quick to diagnose and repair my truck when the part came in. I have only good things to say about how helpful everyone was to make my repair a positive experience. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Artis Johnson
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Brad Brown
    I have a first year 2022 Wagoneer that is still under warranty. I was having software problems such as the seats going to a random position every time we get in the car and the radio would not turn off, we had to manually press the off button. We had other things that needed addressed but no need to list all of them. I was working | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris Moore
    A bunch of snakes...Jay the finance manager held my keys for ransom would not give me back my keys...snuck in a warranty on my gfs car and now are telling her they will not cover it due to the inspection the part was in working order..AVOID THIS PLACE...WILL NOT OR EVER BUY ANOTHER CAR FROM HERE..sounds like a lawsuit os soon to foll | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ John Paul Ruesewald
    Chris Woodson took great care of me during my repairs. The tech, John Waller, was also great. I appreciate the service! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ James Burgess
    The service attendant that greeted us went beyond my expectations in getting my problem fixed. Your dealership is quite a distance from where I live but I am always impressed with the quality of the people and their attentiveness to their customers. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ J
    I never write reviews, but this one is warranted. Worst service I have ever experienced from a dealership! Took my truck down for warranty work after it took 6 months to get parts, only for my truck to sit in the lot for a week with no work done to it. Complete waste of time with no offer of loaner or coverage of rental. I guess it i | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Rodger peebles
    You were the only dodge dealership that could get my vehicle in and fixed that didn't have me on a waiting list for a month. It was fast and good service that got me my vehicle back and with excellent customer service and care. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Irene Garza
    Great Sales Team, got me the car I wanted with a deal I couldn’t pass. Thank you Israel and to the Finance Team.! | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ T Fisher
    Appreciate the courtesy & timeliness while my truck was in for service. | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Bruce Roy
    | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Scott
    | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ McKenna Feskens
    They were not transparent when they had a “problem” with the bank and we had to come back up there to sign more documents. They continued to run hard inquires on my credit a WEEK after I took home the vehicle and now I am unable to reach the finance person we worked with. Be careful with giving them your information. Editing to add: | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mcclanahan
    Great experience. | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Erik Laifer
    Rich is a wonderful part of your service dept. He is top notch and would recommend your dept. to friends. | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Contreras
    AMAZING!!! When buying my car Cheyne was VERY helpful, VERY informative, and patient!!! DEFINITELY RECOMMEND!!!! | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Terry Taylor
    Very easy. Good communication while my truck was in the shop. | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Rick McClure
    | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ ron veitenheimer
    | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Shereka Smith
    Their communication sucks at this lot and the mocking bird location. I tried giving them a 2nd chance at the Grapevine location and still the communication and updating sucks! I definitely DO NOT recommend | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Mark Allison
    Great service from Jules. This post was originally a five star review on the service department. I have had two different trucks in several times over the past few years, and the service has been excellent and this is my go to place for my Ram's. This week I looked to them for a new truck. Armed with trade in reports from Consumer Re | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Richard Carreno
    Just purchased a 2024 Jeep Wrangler from this team and it was seamless. Very professional, took great care of my wife and me during the whole process. Easy transaction and I love my Earl Gray Jeep. Special thanks to Za’vyon for putting me in my new vehicle. | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Jami G
    Go see Cheyne! He is extremely thorough and the best car salesman around! Best experience buying a car from Cheyne hands down! | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Andy Lazar
    I am deeply disappointed by the experience I had with Grapevine Dodge Chrysler Jeep Ram Wagoneer. On June 8, 2023, I traded in my newly purchased 2023 Dodge Challenger R/T, which had no issues, for a 2022 R/T Scatpack from their dealership. Unfortunately, my excitement quickly turned into frustration as I encountered multiple problem | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Tate
    Cheyne was great! Will buy again from this place! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Cousino
    I visited several dealerships before stopping at this one and the customer service here is unmatched! Everyone was so friendly and accommodating. I told them exactly what I wanted and they got me in and out the door fast with my amazing new Wagoneer! I will continue giving them by business for years to come! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ A S
    Cheyne and his team did a great job in getting me into a vehicle when I needed most. Friendly staff and great customer service! Highly recommend! Keep up the good work! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Isela Olivo
    Fast and efficient! Great customer service!! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Bubblegum Bell
    Nick Martin was out salesperson and he was very attentive and helpful. He answered all of my questions in great detail and made sure that our time was not at all wasted. Would definitely buy from this dealership again had a great experience. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Daniel O'Connell
    Nick Martin is the best salesman. He took care of all my car needs | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ TEXAS MOTORRAD
    Julianne Hoerman did the best job at getting us the perfect Wrangler with Leather seats!!!! Great Job Julianne! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Cheri Martin
    Nick Martin is our sales representative. Does an excellent job!! If you are in the market for a new or used vehicle go see Nick! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Marymar Alvarez
    They help me get out of my current vehicle I got a great deal. !!! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Sean
    Randy helped me get my car serviced but also helped me get a new vehicle with no hassle. It was an easy experience and changed my perception about how business is done. He’ll continue to get my business until I can’t drive anymore. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Pace
    Working with Cheyne Peck was amazing! He needed my permission to trade a truck in since it was in my name and his level of understanding and respect of the situation (yes I did give permission) was absolutely on point. Even when I was a little cranky from just waking up. He is so patient and willing to put the customers first. I woul | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Brooke Martin
    I highly recommend this dealership! I’ve been to so many different places and none have even come close to this, I especially recommend Nick Martin. He helped me with all questions I had, I walked in not knowing what I wanted to look for and walked out happy. If you need a good salesman, definitely go to Nick! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Desteny Garcia
    Visited a few dealerships in the DFW area and I was not satisfied until I went to Grapevine DCJR. The second I stepped foot on the lot I was immediately helped by Nick Martin and he did not pressure me the way any other salesman I’ve encountered with. He was patient with all my pickiness info purchasing a vehicle. Definitely going to | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Victor Kumeh
    Emmanuel is one of the most humbled and patient people I’ve ever met. He’s a professional with a heart of serving. He took good care of us. Even tho we weren’t actually buying he still showed us the cars and explained the process. I highly recommend Emmanuel! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Drew
    Shoutout to Cameron, I would definitely recommend him over and over again. Professional, honest, and provides great customer service! Amazing experience overall. I went to multiple dealerships last week looking for a scatpack with a reasonable price tag. Cameron was the only one who could make that happen! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Hossein Hadaegh
    Great Dealership, fantastic customer service, I purchased 3 vehicles from them, Moe and his managers are super helpful and friendly . | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Heather Cole
    Dell was great! It was a seemless experience from start to finish. Couldn’t be more pleased with my new car and the experience! Thanks Dell! | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Moe Hadaegh
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Theresa
    I had a great experience, and Julianne was very helpful in finding exactly what I was looking for. | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Keeley
    The customer service is atrocious. Avoid this dealership at all cost. We brought our car in last Tuesday. They said it would be done for a recall in a couple days. We had to wait almost an hour to check the car in. They then never contacted us. My wife called today, Monday the following week. The service advisor John said he would ca | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Craig Davis
    THEY DON’T HONOR THEIR INTERNET PRICING. While shopping for a New Ram truck I saw the truck listed for what I thought was a fair price, so I called to make sure it was legit, so I first talked to Mary, asked her if the price included any dealer adds…she wasn’t sure and had to call me back. Nick a salesman called me back and I asked h | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Marcus Moore
    I always have such a great experience here. The service advisors keep you up to date on the status of your vehicle, and they make sure that you are comfortable. | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Hen Doge
    Great service with prompt and professional people! | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Martinez
    I’ve had two incidents that needed attention. The staff here handled business in an expeditious manner and tended to my needs . Rent a car - escort service. | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ shane richards
    Worst dealership experience to date. Brand new jeep, ran out of gas on the test drive just outside of the lot. Waited for someone to bring us a single gallon of gas ??. Salesman Juan was great. Sales manager never got back with us about the next issue. We were there for 6.5 hours. First one to drive and make a deal on the jeep. Ran cr | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Evan Loop
    Chris always takes great care of me. They get me in and out quickly as promised. | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Pamela Slattery
    Cassie was very helpful and communicative. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ johnell blanton
    10 star!! Zay, sales rep, you were wonderful to work with. But.. WADE— you went above and beyond!!!! Absolutely referring everyone your way! Highly recommend grapevine Dodge! | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Houghton
    Grapevine dodge Chrysler and jeep dealer give me excellent service when I had my 2006 dodge ram in for an oil change. Service was quick and final cost was less than what was quoted. Richard was very helpful and ride service was excellent. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Glinda Leahy
    I recently had to take my jeep to the Grapevine dealership for a safety issue. Rich was my service advisor and he helped me process the situation as soon as he could. They were very busy but it all went well! | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Hallie Frazier
    Rich was really great | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Marguerite Jones
    I love this dealer! Alec has provided excellent service, every single time. In and out as quickly as they can, really lovely waiting area with Wi-Fi, cost reasonable, they keep you informed - and you can stock up on your Jeep ducks. :) | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ aud bell
    why schedule a service appointment for a car that’s having problems, have me drive all the way over there to tell me that my car can’t be seen till Thursday and there are no rentals? Set the appointment for Thursday if my car can’t be seen until then. it’s obvious the service team doesn’t communicate well with the schedulers. | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Susan C (Water_Goddess77)
    Dakota, my service advisor, was thorough in my service needs, kept me up to date on my car's repair schedule, and very personable & affable. Highly recommend. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Rex Pak
    Service form staff here is Great!!!! Until after you buy the car. Then there is 0 customer service at all. They don’t return calls either. Left several messages for days. Talked to the service department got referred back to finance. Left messages for finance and nothing back. Don’t be tricked into their extended warranty or ga | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Harold Davis
    Alec provided provided 1st class service. Highly recommend Grapevine CDJR | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Czegledi
    List cars not ready to be sold and taken home same day. Wont budge $700 on price.. go elsewhere. Waste of time.. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ James Sisk
    Wonderful experience | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Tony Benavides
    Took my Jeep in for an oil change. John Verhine took great care of me. Took the time to go over the results and explain what each issue meant. He also went over my warranty as well. Huge help! Look forward to working with him in the future. | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Stephen
    Great set of people, awesome dealership, made buying easy and worked with us to get to a price point. I would definitely request friends and friends if they are looking to shop here | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Jacob
    On May 20, 2022, I was at the Grapevine Dodge dealership and identified a vehicle I was interested in purchasing. I reviewed the door sticker that shows the MSRP for the vehicle at one price. This is the only posted price of the vehicle available to the consumers. The dealer ran my credit app and calculated the total cost of finan | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Nerak Dickerson
    Great experience as always. Dakota provided wonderful service! | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ John Norgart
    Quick and efficient. Great communication | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Waters
    The sales staff was awesome...helped with all my needs and gave the best deal that could...my third vehicle from them...highly recommend this dealership...plus they do all my maintenance as well... | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Gary Willis
    Quick(ish) service. Kept me informed about services being conducted. Great service as always. I always as for Dakota by name. | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Lunsford
    I appreciate the willingness of the team at CDRJ to work with me and to be accommodating as possible, it is apparent they are customer service focused. | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Steve Sasso
    Service is great. Alec is awesome! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Amy Kramer
    I do not recommend purchasing a vehicle from this dealership. The salesman Nick was very rude when I turned down the offer and when I asked for more information the next day so that I could review my options to possibly purchase the vehicle. The salesman manager who did not give me his name would not give me a complete breakdown of t | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Adam Reed
    Almost impossible to speak to someone about buying a car there, In the market for a new vehicle and, after speaking to 4 people, about a vehicle advertised on their own website, was told I would need to come in to find out when it would be available and the approximate price. Bonkers. | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Bret Petkus
    Great team. Great work | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Clark
    I Was very well taken care of by Mike in the Grapevine Jeep service department. He even offered a curtesy driver to take me to the store since I was waiting for my service and it was going to take so time. I give him too ratings! | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Jada Turner
    Grapevine CDJR is the the fastest dealership I’ve experienced so far service wise. Chris always takes care of me and this is the ONLY dealership that I go to for service. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Tiffiney Barlow
    The team here is Amazing! I worked with Casey and he was very informative and provided amazing customer service! I highland recommended this dealership if you’re in the market for a new car ! | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Jaylon Heard
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Wesley Mask
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ S Sali
    Pretty impressed with this dealership when buying our new car. Especially very pleased with our sales agent “MO”. He was very knowledgeable and patient to make sure you understood different features. MO also not trying just to sell you something, he is there to find out what you looking for and help you. | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Middleton
    John is great | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Clark
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Jim Robles
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Haresh V
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ John Paul Ruesewald
    Changing review to 5 star again! Thanks to Chris (service manager) and the technician that worked on my truck getting back to me on 6/13 about another method moving forward to assist with the issue I was facing with my truck. The call backs I made last week were not received but was of no fault of anyone currently working at Grapevin | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ lamont glasper
    | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ ernest brumfield
    Very professional friendly staff | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ John Paul Ruesewald
    Had to update my review. Got my truck back less than 24 hours later and check engine light came back on with the same problem. Service department was kind and I am still trying to get the truck back in but that’s really frustrating after getting quoted $1300 for a repair that didn’t even make it a full day. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Mobley
    Experience the worst service of my life. Brought my truck in because I heard noises and was having issues with my brakes but apparently I was ignored multiple times. They do routine oil change and tire rotation, then bring out the details on the multi point inspection. I say to them I have time let’s go ahead do these things because | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ kirstiene farmer
    Don’t call for questions or ever bring your vehicle here. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Tadd Owens
    | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Martha Korioth
    I was pleased to get my car in AND OUT of the shop in what seemed to be record time. | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Shelley Solano
    Great experience! | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Torrence Key
    Nice staff & very quick fast service | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ John Paul Ruesewald
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Heather Trautman
    Always great service from the service team! | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Rodgers
    Mo was awesome! He provided answers to all of our questions, was personable, and very easy to work with. It’s not often when you’re buying a car that you feel like the sales person is truly looking out for you, and that’s what it felt like with Mo | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Will Lowrance
    | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Josh Coburn
    My service writer Alec took great care of me today. I dropped my 2017 Ram2500 off at 7:00AM this morning and he stayed in contact with me through the entire service. I have zero complaints with any of the staff I encountered during my visit. My only complaint I have may seem petty but after spending $695.13 on an oil change and my up | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Priscilla Guia
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Jaroslaw Rokicki
    The service was amazing.and fast .Mike was very nice from the start point to finish . Definitely recommend for anyone Grapevine Ram dealer . | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Jim Robles
    Great place to buy a vehicle. | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Elnora Bates
    Always a pleasure doing business with Grapevine CDJR and seeing the Wonderful sales and service staff. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Nerak Dickerson
    The service department was top notch and I was well taken care of. Alec did a great job! Highly recommend him! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Elijah Flores
    Hands down best service. All the way from Denton to South Arlington I went to all of them. This one was by far my favorite. Out of the way but I will return here every time. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Nyx Nyx
    Extremely disappointed in the service received. We went in almost a week ago for a sales event. We were told that the bank we were funding through was closed as it was a Saturday and the team would get back to us by that Tuesday. Since then, we have contacted the dealership twice trying to get an answer. Our credit appears to have be | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Jaycnyld Welchkbbhfnyhkll
    Horrible communication. Incompetent sales associates. Poor service. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ N1N3 Bishop
    AMAZING!!!! Best dealership in the area! They helped get my truck fixed with no issues and kept me updated the whole time I was there. Got approached multiple times to make sure I had been taken care of. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Derek Smith
    | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Burton
    A good service advisor is the best new car salesman a dealership can have. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Hoss Had
    Moe in sales is awesome, mostly recommend,. Service is great too,I will be back for sure | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Jason Sandlin
    Great experience. Easy to work with and Cameron Sandolph energy and personality made it a fun and exciting purchase. Thank you!! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa Cobb
    | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ B Spencer
    It took a longer this time. It was the day after a holiday. Still excellent service. I will definitely be going back. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Jade Griffin
    EDIT/UPDATE: Unfortunately I won’t be coming to this dealership again for any services due to a lack of professionalism and lack of communication. My car had an unexpected issue that required immediate attention, although I understand it may take a while for a technician to actually diagnose and fix the car. After dropping the car of | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ N M
    The WORST service department. Please do not take your car for repairs here unless you want to end up paying way more and causing more issues and them not fixing the issue at all and taking ZERO responsibility. I am starting a FTC report because this is FRAUD & THEFT | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Susan Rees
    | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Tom Burns
    | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Arvin Saenz
    They advertise a certain price online then they tack on a markup after the test drive. These are poor and deceptive sales tactics. Autobahn was a lot friendlier and more honest. | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Ragin RedBeard
    | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ oscar coronel
    | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Tanisha Pemberton
    They did it again…another great experience! | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ David Davis
    It’s not often that I give 5 stars from my previous review and this is a honest and accurate review! Mr. Shahzad at Grapevine DCJ is one of the best car salesman I have met. That fact that he walked to meet me in the hot sun and didn’t just tell me what to look at. He asked what I was interested in buying. Very professional and his p | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Ron Bigler
    Service advisor and tech worked together to accomplish all required repairs with the least cost impact. Jeep runs great again! | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Vijay Hudock
    Yes. I went in for a service and they had my truck running like new again. Very good work! Cassandra is awesome to work with, and she is very efficient. The entire team is professional and they know what they are doing. I trust their professionalism. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Parker
    Best service department in the DFW area | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Tanisha Pemberton
    Best car buying experience thus far! | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Cameron G
    The service department is seriously awful. We scheduled an appointment online to have a state inspection as well as a multi point dealership inspection done on a car and it took days of them having the car only for them to tell us they're too busy to do it. When we arrived they acted like they were suprised and had no idea who we we | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Mark Trezz
    Great fast service at Grapevine Dodge ! | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Brandy Golden
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Bernice Cockerham
    I had a great experience with Julianne she was fun and very helpful in helping me with my new purchase. I enjoyed the entire team!! This is my 2nd purchase since 10/2022 with Grapevine Dogde Chrysler dealership and my 2nd purchase was a charm!! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Walter Navarrete
    Horrible service on parts department | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Lori Schapp
    When we’re approached by the salesman, he asked if we would purchase that day if he found what we were looking for. We said, not today because we were waiting to see if our car was totaled. He did show us two available cars, but when we said we would like to test drive one, 3 different times, he just stood there looking at us… we did | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Ken McIntyre
    Everything went great! Service timing was quick and fast and the service advisor was courteous and highly informed. | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Sherry Skeldon
    | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Piñon
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Collin Dolecheck
    Great experience start to finish | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ RON SHELDON
    Best car purchase experience I’ve ever had; told them what car I wanted to purchase, they did all the work and called me when it was ready to pick up. Went in, signed documents and was out of there quick and happy. That’s the way a car dealer should operate! Great job guys!! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Haney
    Great place to handle my Ram service needs. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Samuel Banks
    Recall was quick and easy. Thanks Dakota | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Bill Springer
    My service advisor Dakota was fantastic. He kept me updated throughout my service on the progress of repairs. Even though the repair took longer than expected, he communicated with me so I wasn't in the dark or had to ask. Thanks and appreciate that kind of communication! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ lorna tate
    Daniel always provides the best customer experience and expertise. | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Daryl White
    Daniel the Service Advisor was great as usual! | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Steve E
    Great job will go back | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Jake From McClains RV
    Over all I had a good experience with the service sept. | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Barbara Brown Morgan
    Everyone was polite and personable. They were mindful of my time and made me feel valued as a customer. I drive away in the car I wanted at the price I wanted. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Walter Meyer
    Great service and staff! | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Gary Haag
    Great customer service from purchase to 1st time in the service dept | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Watt
    Very helpful thanks to Alec. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Caleb Chapman
    I love working with John. I know as a customer I can be a lot, but he has been extremely patient with me and my truck. I will definitely be recommending John in the service department to anybody who needs their vehicle serviced. Thank y'all for the help I truly appreciate it. | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Truly amazing and helpful and patience. Nice people at that dealership.they care about there customers | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Erick Rivera
    | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Vishal T
    Worst dealership experience ever. They couldn’t sell a car to customer who wanted to sign and take a car same day. Please dont go by MSRP they display on their website. Those all are fake numbers to get your foot in their showroom. Wasted 4 hours just for nothing. | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Chris Brainard
    Worst experience ever. Took my jeep in 3 times and they kept telling me it was the battery and that they had a bad batch of batteries. Do not go here. | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Micheal Barajaszed
    Great dealership to purchase a new vehicle from. | Read Full Review
    5/3/2023 12:00:00 AM | Google
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