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Richardson Chrysler Jeep Dodge Ram

Richardson Chrysler Jeep Dodge Ram
★★★★(432)read reviews

1321 N Central Expy, Richardson, TX 75080
(214) 556-4313 Ask About Our Service Specials!
 

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates
Is your vehicle in need of a tune-up?  Head to Richardson Chrysler Jeep Dodge Ram where our highly trained and certified technicians will evaluate your vehicle and advise on a detailed repair plan. We service all makes and models and offer everyday low prices and special offers for your next oil change, tune up or scheduled service.

Call (214) 556-4313 today to schedule your next appointment. Our technicians at Richardson Chrysler Jeep Dodge Ram are ready to help you!

Customer Reviews

  • ★★★★ Beneficial Beauty
    Word of advice, check all over your vehicle and under your hood before handing your keys to them. Then check your vehicle before leaving the dealership. I had too many bad experience. | Read Full Review
    10/21/2018 12:00:00 AM | Google
  • ★★★★★ Danielle Bolich
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    10/19/2018 12:00:00 AM | Google
  • ★★★★ Jeff Pothier
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    10/19/2018 12:00:00 AM | Google
  • ★★★★★ Bryan Henson
    Very friendly and easy to work with. Rodney and Will are top notch. | Read Full Review
    10/18/2018 12:00:00 AM | Google
  • ★★★★★ Violeta Orozco
    Definitely had a good experience with great customer service and willingness to help me find what I was looking for. I would absolutely recommend this place to anybody looking for a great experience buying a car. I've also used their service and maintenance, whom are also efficient. Thank you I'm very happy with my purchase!!! | Read Full Review
    10/18/2018 12:00:00 AM | Google
  • ★★★★ Ryan Short
    The way this service department schedules appoints is an ongoing issue. Every time I have made a service appointment several days in advance for my vehicle to be dropped off and seen. All three times they have been backed up and don’t even look at my car at all that day. I would understand if this happened once but it has never not h | Read Full Review
    10/17/2018 12:00:00 AM | Google
  • ★★★★★ Nykky Rhodes-Clark
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    10/16/2018 12:00:00 AM | Google
  • ★★★★ Danielle Jones
    DO NOT BUY A CAR HERE. If I could purchase my Jeep again, I would absolutely go to another Jeep dealership. Our salesman Brian was the one exception. He was great, everything went down hill after him. The finance guys were unprofessional and lied straight to us. We had to go in three times to sign different contracts. The third | Read Full Review
    10/16/2018 12:00:00 AM | Google
  • ★★★★★ Andrea Daly
    Amazing customer service! Everyone was very nice and friendly and made the car buying experience amazing!! | Read Full Review
    10/14/2018 12:00:00 AM | Google
  • ★★★★★ Andrea Anderson
    Our Salesman, Beemer, was great! Very courteous, knowledgable and v fun with our two kids. The whole sales process was straightforward and no fuss. We left with an awesome Jeep Wrangler and a great deal. | Read Full Review
    10/13/2018 12:00:00 AM | Google
  • ★★★★★ Bryan Willis
    Friendly,fast seevice | Read Full Review
    10/11/2018 12:00:00 AM | Google
  • ★★★★ Fabricio Perez
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    10/11/2018 12:00:00 AM | Google
  • ★★★★★ Jason Ambrose
    We had a GREAT experience with Richardson! Found our vehicle online and drove 4 hours to purchase it! It was worth the drive! Juan was very helpful and we highly recommend purchasing from this dealership! | Read Full Review
    10/9/2018 12:00:00 AM | Google
  • ★★★★★ Josh Fortney
    Solid team of people. Friendly, knowledgeable, not pushy, and wonderful! | Read Full Review
    10/9/2018 12:00:00 AM | Google
  • ★★★★ Gage Himes
    After giving their service department a bad review in the past this dealership asked me to give them another chance. So I called their service department to request service. I was sent to voicemail, left my info, and never got a call back. Soooo then I went online to their websitesite and entered their chat app to request service on | Read Full Review
    10/9/2018 12:00:00 AM | Google
  • ★★★★★ Tamika Potter
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    10/8/2018 12:00:00 AM | Google
  • ★★★★★ Chris Guerra
    Easy transaction, I knew what I wanted and everything was done to make sure I left happy. Would recommend to friends and family. | Read Full Review
    10/5/2018 12:00:00 AM | Google
  • ★★★★★ Derrick Washington
    Jamaal was extremely professional and really went out of his way to give me the car I needed. I couldn’t be happier! | Read Full Review
    10/5/2018 12:00:00 AM | Google
  • ★★★★ Kenny Phelps
    Great all around until the finance agent... very pushy & insistant on purchase of GAP insurance to the point of almost being insulting. Salesman was great.... so was the finance director who took my complaint. So far ... love the vehicle we purchased. | Read Full Review
    10/5/2018 12:00:00 AM | Google
  • ★★★★★ M Chandler
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    10/3/2018 12:00:00 AM | Google
  • ★★★★ Korey
    James was my salesman. You can tell he has been doing this for some time now. | Read Full Review
    10/2/2018 12:00:00 AM | Google
  • ★★★★ Korey
    James was my point of contact. You can he has been doing for some time now. | Read Full Review
    10/1/2018 12:00:00 AM | Google
  • ★★★★★ Ramon Wimbley
    Alan Carroll and Jamal really handle my needs well did everything to get my deal done great customer service transparency and honesty I will refer as much business as I can to get the same great service I recieved That's what you call Awesome Sauce | Read Full Review
    9/29/2018 12:00:00 AM | Google
  • ★★★★★ CYNTHIA RUSSELL BENNETT
    I love this place! | Read Full Review
    9/27/2018 12:00:00 AM | Google
  • ★★★★ rebecca williams
    Purchased a jeep about 4 years ago. I recently traded and I have bent over backwards trying to get documents for the refund of both my gap insurance and extended warranty. I was told on numerous occasions I would be called back. Later I, myself would call back and the gentleman in finance was "in a meeting". This went on for about a | Read Full Review
    9/27/2018 12:00:00 AM | Google
  • ★★★★ Glen Killoran
    Horrible customer service, I felt like is was bothering them. Female service adviser gave me nothing but attitude. Not helpful at all .I do not recommended to take your car there and the sales staff is way to pushy on their sales techniques G Killoran | Read Full Review
    9/27/2018 12:00:00 AM | Google
  • ★★★★★ CYNTHIA MAJORS
    I love this place! | Read Full Review
    9/26/2018 12:00:00 AM | Google
  • ★★★★★ Adrian Payan
    Had an unfortunate situation with my truck but Richardson CJDR took care of it right away. Christina, the service rep, was very nice and welcoming. Always made sure I understood what was going on and kept me updated. Very pleased with this visit. | Read Full Review
    9/24/2018 12:00:00 AM | Google
  • ★★★★ Rudy Furtado
    Worst service department I’ve come across. Do yourself a favor and go to another dealer. | Read Full Review
    9/24/2018 12:00:00 AM | Facebook
  • ★★★★ Elias santos junior
    3 hours for a oil change | Read Full Review
    9/24/2018 12:00:00 AM | Google
  • ★★★★★ TIM ABIGAIL
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    9/23/2018 12:00:00 AM | Google
  • ★★★★★ Ricky Guyer
    This is my first time going to this dealership since I bought my 2016 Ram a month ago. I need a battery replacement and apparently there was a recall for my tailgate. Christina was my service advisor, and she was phenomenal!! I was only there a few minutes, and she helped me right away, and was VERY friendly. Now she was very busy an | Read Full Review
    9/23/2018 12:00:00 AM | Google
  • ★★★★★ Hivon Hernandez
    Awesome service! Christina helped me set up my appointment for the service my truck needed. They are all super nice! Great customer service, from via phone call to checking in and out. | Read Full Review
    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Raul Ordonez
    Excellent service and lounge to hang around in! | Read Full Review
    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Josh Brown
    Wonderful customer service ! I would give 10 stars if I could. ?? | Read Full Review
    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Walter Alvarenga
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    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Amanda Stevens
    Christina was very helpful in the service department! She kept me updated | Read Full Review
    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Mike Ernest
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    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Ron Garrison
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    9/21/2018 12:00:00 AM | Google
  • ★★★★★ Katerina Pugachova
    My husband and I walked in just to find out the pricing for the Jeep Compass 2018. We wanted to lease it. Before they jump to the pricing, they want u to test the car, which is understandable from the selling point of view. However, we were on a tight budget, the first deal that they showed us was double our budget. We immediately sa | Read Full Review
    9/18/2018 12:00:00 AM | Google
  • ★★★★ Christopher Staffeldt
    If I could give them 0 Stars, I would. Terrible customer service and they are snakes. They would only offer me insurance on my car that would NOT cover electrical problems. A week later, I found out that my car was riddled with electrical problems that were not covered. There was no way that the electrical problems my "new" car had | Read Full Review
    9/18/2018 12:00:00 AM | Google
  • ★★★★★ Martin Bueno
    Our salesman Larry was outstanding. He answered every concern we had about the car Very grateful for his help and professionalism. I would highly recommend him to anyone needing honesty and sincerity in a salesman | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★★ Russell Chandler
    Larry, in sales, did a great job of answering questions and getting back with me quickly. We were looking at a car that had just come in and he took pictures not yet on the internet and emailed. Great service. Crissy was also very friendly in the finance group. We had our own financing but she showed other options and was very up fr | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★ Frank Mentesana
    Worst dealerships service cristina was to busy eating and talking on the phone. Did not want to touch my new truck and kept it for 3 days and said I must be hearing things as they did not hear a noise I took it in for... dont waist your time go to another dealership.. service is a joke and they dont want the business. | Read Full Review
    9/12/2018 12:00:00 AM | Google
  • ★★★★★ Holly Cutting
    Larry was very helpful with our used car purchase. He had the vehicle waiting when we arrived. He made the process quick and easy. | Read Full Review
    9/11/2018 12:00:00 AM | Google
  • ★★★★★ D.I.Y. AUTO SCHOOL
    I went to several local Dodge/Ram Dealerships to Special Order a Ram Power Wagon! When I went to Richardson Dodge/Ram and got the price on ordering the vehicle from them the price was between 5 and 8,000.00 cheaper then anyone else (Nationwide). Since Im moving to Moab Utah, I wanted a 3/4 Ton 4x4 truck and the Power Wagon was the b | Read Full Review
    9/8/2018 12:00:00 AM | Google
  • ★★★★ Dana Williams
    The worst...Took my car for a diagnostic test. They kept my car 4 days and didn't even think enough to call to give me an update on what was going on with it. Ended up going to get it without them doing any repairs. | Read Full Review
    9/8/2018 12:00:00 AM | Google
  • ★★★★★ Carmella Moctezuma
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    9/7/2018 12:00:00 AM | Google
  • ★★★★★ John Clark
    Christina has helped me very much....she always provides a great service....She is a fabulous addition to your dealership! | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Ozea Thomas
    Just wanted to say I didn't ignore the reviews. I sat up the night before and read them all good and bad. Also went to other dealers and did the same. Made the choice to take my car here and was glad I did. The staff was all concerned and came out to take a look and assured me that I was in great hands. First thing they did was check | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★ Philip Muchnick
    I'd give a negative five if I could. I should have listened to all the negative reviews. We needed an oil change. I used the online chat several times over the course of four days and never got a price. I finely called, got the run around for a bit and was told $39.99 when I provided my make and model. Well with a $10 coupon I was ch | Read Full Review
    9/7/2018 12:00:00 AM | Google
  • ★★★★★ Gwen Cockrell
    My experience at Richardson Chrysler, Jeep, Dodge was great. I was well taken care of. Every person I worked with, specifically Ann, Edwin, and the Finance Dept. , were patient and informative. Thanks for making a stressful situation as comfortable as possible! | Read Full Review
    9/5/2018 12:00:00 AM | Google
  • ★★★★★ Victoria Farias
    We had a wonderful experience purchasing the vehicle for our youngest of 3. Anne was very personable and catored to Bri’s needs and indecisiveness! We are so grateful it was a memorable experience for our daughter and we are more than pleased with the exceptional quality of service provided! Thank you!! | Read Full Review
    9/4/2018 12:00:00 AM | Google
  • ★★★★ CLo Lopez
    Made 2 attempts to get Service on the phone. No answer! Left a message with someone to give to service to return my call...no call back! | Read Full Review
    8/30/2018 12:00:00 AM | Google
  • ★★★★★ Matt12
    The worst I've ever experienced. I bought a new Jeep Grand Cherokee from Richardson Jeep. It broke down 2 days later and spent 35 days in the shop while Chrysler Jeep technicians made repeated guess attempts to fix the problem. Eventually, they replaced enough parts that the problem resolved, but were never able to pin point the c | Read Full Review
    8/20/2018 12:00:00 AM | DealerRater
  • ★★★★★ Rajesh Uday
    Had a good experience for first service of my Jeep going for the second one today. | Read Full Review
    8/18/2018 12:00:00 AM | Google
  • ★★★★ Matthew M
    The worst I've ever experienced. I bought a new Jeep Grand Cherokee from Richardson Jeep. It broke down 2 days later and spent 35 days in the shop while Chrysler Jeep technicians made repeated guess attempts to fix the problem. Eventually, they replaced enough parts that the problem resolved, but were never able to pin point the c | Read Full Review
    8/18/2018 12:00:00 AM | Google
  • ★★★★★ Allison Martin
    My only experience with this location is the service department and all I have to say is BOOOO! Multiple times, mistakes were made resulting in me having to bring my car back or being WITHOUT my car. Most recently I brought in my Jeep to have the computer updated or “flashed” so my after market (affordable) tow hitch and trailer br | Read Full Review
    8/17/2018 12:00:00 AM | Google
  • ★★★★ Kevin Copley
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    8/17/2018 12:00:00 AM | Google
  • ★★★★★ Kelsey Avant
    Edward at the service department was great. I had a recall on my car and they took care of it quickly and without any headaches. | Read Full Review
    8/16/2018 12:00:00 AM | Google
  • ★★★★★ Luz Desantiago
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    8/11/2018 12:00:00 AM | Google
  • ★★★★ Patrick Williams
    Did not buy from this dealer. People were pleasant however unorganized and left me thinking I would be there forever only to walk away. Which is ultimately what happened after 2 days of frustration. Bring your A game when dealing with them. | Read Full Review
    8/11/2018 12:00:00 AM | Google
  • ★★★★★ Tamara Rodriguez
    Great salesmen, finance was fast and easy. Love the car. Thanks for a wonderful buying experience! | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★★ Elton Ward
    Christina Jaciuk took care of my 2011 Jeep Grand Cherokee and did an amazing job. She works her butt off for her customers! | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★ Steve Mooney
    Edward did a great job setting expectation on time. Costs for the oil change went up from the last one by about $40. I need to talk to Edward about what changed between the Nov 2017 oil change and this one. Nov 2017 - $59.95 Aug 2018 - $110.00 Thanks for the response Al, but the number you posted does not work. Day 4 and no one h | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★ Raul Marcos
    Disappointed. The administration is disorganized, uninformed and unprofessional. I had to get my agent collect the title on my behalf because they would not provide it after being prompted to do so by the state. They need to update their old policies to match current laws. Unnecessary time consumption. | Read Full Review
    8/9/2018 12:00:00 AM | Google
  • ★★★★★ Oscar Montoya
    Edward is great! ?? | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Dalton Burt
    Edward was great | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Frederica Williams
    Jameel Was Very Helpful During My First & Second Car Buying Process . | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Sara Mahoney
    Larry helped us get a great car! | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★ Thom Banner
    Was ready at the end of business day as promised. However, I did make one call to check on status and was put on hold for 25 minutes and had to hang up. No follow up call was given. | Read Full Review
    8/8/2018 12:00:00 AM | Google
  • ★★★★★ Mason Bodie
    I just picked up a 2014 Jeep Wrangler Sahara 4D from Richardson CJDR - all around great customer service! Fred Stevens was a class act and very professional through the entire sales process. I never felt pressured and he fought for me to get the best deal possible. I would highly recommend Richardson CJDR and Fred to anyone looking t | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ The dream team _
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    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Margarita Veliz
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    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Nathalye Salinas
    Thank you Larry for helping me purchase my dream truck. | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Chad Brown
    Initially reached out on Sunday and received a prompt response from the sales manager with info. Spoke with Jose in the morning about options and he was very helpful. When we arrived on site to view the car, Jose was busy and so Juan stepped in and helped us out. End to end, the entire staff was attentive and helpful, explaining ou | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Bryan Willis
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    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Gwendolyn W. Zhang
    Thank you Christina for the service. She did a great job taking care of my pickup truck maintenance. I will definitely go look for her again for my next maintenance service. | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ zhiqi mao
    Christina did a fantastic job for my car’s service | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Kari Blakney
    Just recently bought a certified preowned vehicle from Richardon DCJR. Larry was very informative and accommodating. He was upfront and wanted to make an honest deal. Will look at them again for another purchase in the future! | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Cody Charboneau
    I recently bought a car here and it was by far the best experience buying a car I've ever had. Larry is a great guy and will be honest and help you get into the car you want go see him. | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Bard To The Future
    My boi Larry was a huge help while getting a Jeep there | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Josh Southerland
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    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Steve Mooney
    Edward did a great job setting expectation on time. Costs for the oil change went up from the last one by about $40. I need to talk to Edward about what changed between the Nov 2017 oil change and this one. Nov 2017 - $59.95 Aug 2018 - $110.00 | Read Full Review
    8/6/2018 12:00:00 AM | Google
  • ★★★★★ Thom
    Edward was very friendly and responsive. | Read Full Review
    8/4/2018 12:00:00 AM | Google
  • ★★★★★ Jeff Prendergast
    We bought a 2017 Jeep Wrangler for our son from Richardson Jeep/Dodge and the process was seamless. Our sales associate, Larry Bristow, was helpful, knowledgeable and took his time to make sure we were satisfied and all our needs were met. He is a tremendous guy and Richardson Jeep is a First Class organization. | Read Full Review
    8/4/2018 12:00:00 AM | Google
  • ★★★★★ Jake Warren
    Larry was very easy to work with and make the buying process smooth. I would highly recommend if you are looking for a new (used) car. | Read Full Review
    8/4/2018 12:00:00 AM | Google
  • ★★★★ Tiff H
    From the initial phone call, Jose was wonderful. And Edward took care of me once I arrived. He patiently went through what I needed and why and the price. I needed a new battery among other things and they were great. They were overpriced but I am confident in their work. | Read Full Review
    8/4/2018 12:00:00 AM | Google
  • ★★★★ Dajjal_1988
    The salesman was very friendly and wasn’t just trying to close the deal. Very detailed and professional. Got in and out in under 4 hrs with the vehicle | Read Full Review
    8/4/2018 12:00:00 AM | DealerRater
  • ★★★★★ Frank L Banks III
    I went to the dealership late in the day with both of my toddler kids, who were exhausted, cranky, and sleepy. I just knew that my time at the dealership would be horrible due to the circumstances. My sales person was Alan Carroll, who was amazing and took the time to give me all of my options and was never pushy. He tolerated all of | Read Full Review
    8/3/2018 12:00:00 AM | Facebook
  • ★★★★★ Austin Aiken
    Larry was very helpful with our purchase and I would highly recommend him and Richardson Dodge. | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Silvia Garcia
    Brought in my car & Edward was of such GREAT help! My car was checked & fixed in no time. 10/10 would recommend. | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Judd Baker
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    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Ron Petersen
    This was the easiest car purchase I have ever made. No hassles. No games. My new dodge is a gorgeous vehicle. Solid and strong. Easy to drive and it makes going through traffic a lot easier. This has to be the best dodge dealership in Texas. | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Todd Thompson
    Fred was really great! I told him exactly what I wanted and he made sure to find me the car that I wanted. He cater to all of my needs inside the vehicle. I'm very pleased with the experience and I highly recommend Fred to anybody looking for a car. | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Moises Vallejo
    Awesome experience they took care of me. And very polite | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Frank L Banks III
    I went to the dealership late in the day with both of my toddler kids, who were exhausted, cranky, and sleepy. I just knew that my time at the dealership would be horrible due to the circumstances. My sales person was Alan Carroll, who was amazing and took the time to give me all of my options and was never pushy. He tolerated all of | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Dustin Monks
    Larry was very helpful and awesome! Helped guide me to the perfect vehicle for me without being pushy & overwhelming. | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ shaketha aldridge
    Great customer service very nice people n I bought my car from here. thank you | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Kevin Smith
    Great Man really helps you out and | Read Full Review
    8/3/2018 12:00:00 AM | Google
  • ★★★★★ Ed Walters
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    7/23/2018 12:00:00 AM | Google
  • ★★★★ Justin Yoon
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    7/22/2018 12:00:00 AM | Google
  • ★★★★★ Juan Jose Martinez
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    7/18/2018 12:00:00 AM | Google
  • ★★★★★ nachotracy
    I am writing this review from another service repair location. I had to walk out of the Richardson service center. I bought my jeep from Richardson but the last two time I have been there the service has been below average. I went in to have a basic oil change, I was under the impression that I still had “free oil changes” Instead I | Read Full Review
    7/18/2018 12:00:00 AM | Google
  • ★★★★ Jake Mulder
    Where to begin. Dropped off my vehicle on a Monday morning due to some damage to the real differential. Was told I would get a call back once it was diagnosed. So I was content. No call back. I called Tuesday morning to inquire about my car. No answer and no call back. Called Tuesday afternoon and requested to speak to someone other | Read Full Review
    7/18/2018 12:00:00 AM | Google
  • ★★★★ nik Metzinger
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    7/16/2018 12:00:00 AM | Google
  • ★★★★ Annette Simpson
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    7/15/2018 12:00:00 AM | Google
  • ★★★★★ Derek Bowman
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    7/11/2018 12:00:00 AM | Google
  • ★★★★ Melanie Brand
    This isn't the first time I've had to deal with this dealership and it won't be my last. My story starts April 2016 when I was originally coerced into buying a Cherokee when I expressly stated that I wanted a truck, not a fancy station wagon, that was cramped on the inside. After posting negative reviews about this dealership I final | Read Full Review
    7/10/2018 12:00:00 AM | Facebook
  • ★★★★★ T Johnson
    The service department is helpful but the sales department and managers are pushy and not great at customer service. | Read Full Review
    7/8/2018 12:00:00 AM | Google
  • ★★★★★ Ali Cox
    Ask for Fred Stevens! Even after purchasing my vehicle, he has gone above and beyond to make sure I’m happy! Thank you, Fred!! Also, “Mo” was so patient with me and helped me understand the entire financing part. Overall, I had a great experience and would definitely recommend them! | Read Full Review
    7/1/2018 12:00:00 AM | Google
  • ★★★★★ Brandy Frick
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    7/1/2018 12:00:00 AM | Google
  • ★★★★★ Huy Tr?n
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    7/1/2018 12:00:00 AM | Google
  • ★★★★★ Julien Riegel
    We bought a used Jeep Grand Cherokee (2017 model) at this dealership and even though it was a certified vehicle it came with only one key and we didn’t know until the end of the transaction. The salesman told us it would be $150 or $300 to have a second key programmed. I called them back later to ask for that service complementary si | Read Full Review
    7/1/2018 12:00:00 AM | Google
  • ★★★★ Slade Kern
    I bought and used to have my Jeep serviced here, until they messed up a spark plug/lube & tune job which resulted in my engine having a couple cylinders mis-fire, 1 of which got completely scored. Thank goodness I had an extended warranty, since I had to replace my engine. I of course got that done at a more reputable dealer, Huffin | Read Full Review
    6/28/2018 12:00:00 AM | Facebook
  • ★★★★ Slade Kern
    I bought and used to have my Jeep serviced here, until they messed up a spark plug/lube & tune job which resulted in my engine having a couple cylinders mis-fire, 1 of which got completely scored. Thank goodness I had an extended warranty, since I had to replace my engine. I of course got that done at a more reputable dealer, Huffin | Read Full Review
    6/28/2018 12:00:00 AM | Google
  • ★★★★ Jeff Pierce
    This place is rip off central. Will not take a trade on an ordered Jeep and will not give you a solid trade in value until you go in to pick it up. Trade value I got 1 week before my ordered Jeep came in was $2000 below blue book and they would not guarantee that is what they would take a week later when my order came in. Sold my tr | Read Full Review
    6/22/2018 12:00:00 AM | Google
  • ★★★★★ doc Savage
    Sales Manager agreed to pay for wheel skins for the new Challenger that i bought last month. i gave Him the receipt and He still has not paid me.....cannot trust people anymore. | Read Full Review
    6/21/2018 12:00:00 AM | DealerRater
  • ★★★★★ Finance Educator
    | Read Full Review
    6/20/2018 12:00:00 AM | Google
  • ★★★★★ Dale Johnson
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    6/18/2018 12:00:00 AM | Google
  • ★★★★★ Michael Jones
    How can it take 45 minutes to drop off my car for a software update and pick up a rental? They might be friendly but they're wasting my, and every other person's time. This is why I avoid ever going into the dealership. | Read Full Review
    6/18/2018 12:00:00 AM | Google
  • ★★★★ Erica Pitts
    BEWARE OF THE SERVICE DEPT! I take my truck there for regular maintenance. In April, they said I needed my front and rear brakes replaced because they were at 5mm. I did not get them replaced at that time but decided to take it to Brakes Plus. About an hour later, Brakes Plus called back and said my brakes were fine and in fact d | Read Full Review
    6/18/2018 12:00:00 AM | Google
  • ★★★★ Dina Alsaid
    Al Hicks has to be one of the rudest individuals I have met. I do believe he is racist. Today he was not aware that I could hear him on the other line talking about me. If you go to RCJD see Shaq. At least this man has class and etiquette. as far as trying to contact someone in regards to how I was treacted? They either hang up | Read Full Review
    6/12/2018 12:00:00 AM | Google
  • ★★★★★ Jose Trejo
    Great service! Fred Stevens was a great help getting me a new car! I recommend asking for him when you are there. Best dealership | Read Full Review
    6/11/2018 12:00:00 AM | Google
  • ★★★★ Elias santos junior
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    6/9/2018 12:00:00 AM | Google
  • ★★★★★ Janelle Twyford-Silvis
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    6/8/2018 12:00:00 AM | Google
  • ★★★★★ Darin Cromeans
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    6/7/2018 12:00:00 AM | Google
  • ★★★★ Parker T Pearson
    Great service | Read Full Review
    6/7/2018 12:00:00 AM | Google
  • ★★★★★ Sean Blue
    | Read Full Review
    6/2/2018 12:00:00 AM | Google
  • ★★★★★ Kirsten Walker
    Great experience working with Alex and Tony at this dealership. Alex did an amazing job working with us to find the right Jeep. The negotiation process was expected, but Tony helped to meet our wants and needs. I highly recommend working with this team for your next vehicle purchase! | Read Full Review
    5/30/2018 12:00:00 AM | Google
  • ★★★★★ Clay Bachman
    Just purchased a new 2019 Ram 1500 Limited this weekend and couldn't be happier. My sales consultant Colleen was the best and got me what I wanted for the price I wanted. Everything was smooth as silk from the first test drive all the way through financing. Went ahead and purchased the extended warranty and service package as I pl | Read Full Review
    5/29/2018 12:00:00 AM | Google
  • ★★★★ Ra'Mon George
    "Oh boy, how I love spending my whole day at the dealership." -said no one ever. Arrived to the dealership for my 9:30am appointment, for a brake service. Didn't leave the location till well after 5pm. Wasn't notified that we were waiting for a part to be delivered till about 3:30pm, great communication guys, really great. And to | Read Full Review
    5/29/2018 12:00:00 AM | Google
  • ★★★★★ Gagan Maur
    I have been taking my Jeep GC for service here for about 2 yrs now. The service is very good and they give advice that is very fair. Don't really try to scare you into getting things done for the car that are not needed. | Read Full Review
    5/25/2018 12:00:00 AM | Google
  • ★★★★★ Mr. Penguin
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    5/25/2018 12:00:00 AM | Google
  • ★★★★★ Tony Folkmann
    Colleen was great and went the extra mile to even help turn in my lease for me. Great experience all around with her. | Read Full Review
    5/25/2018 12:00:00 AM | Google
  • ★★★★★ Ra'Mon George
    | Read Full Review
    5/25/2018 12:00:00 AM | Google
  • ★★★★★ Raymond Cook
    My daughter found the car she liked on the Richardson Chrysler ... and all that website. My wife and I signed up online and met the sales team when we arrived. No high-pressure sales and no hassle. The finance department was equally kind and informative and must have told me 5 times that I could still back out if I didn't like the | Read Full Review
    5/21/2018 12:00:00 AM | Google
  • ★★★★★ dawit Tegey
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    5/21/2018 12:00:00 AM | Google
  • ★★★★★ Juan Vazquez
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    5/21/2018 12:00:00 AM | Google
  • ★★★★★ Chris Fitzgerald
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    5/19/2018 12:00:00 AM | Google
  • ★★★★★ Christopher Zamora
    I had a great experience buying my Grand Cherokee from Richardson Jeep. Allen was great and took time to explain the features to me. Much better experience than Dallas Dodge. | Read Full Review
    5/19/2018 12:00:00 AM | Google
  • ★★★★★ jebe gayanelo
    colleen clark was extremely helpful | Read Full Review
    5/19/2018 12:00:00 AM | Google
  • ★★★★★ Dirk Ten Eyck
    RCJDR Was Great to Work With , Colleen, Al, and Matt really worked hard to put together a good deal on my new Wrangler! No pressure, listened to my needs and concerns and worked out a good deal for both parties! Thank you Richardson Chrysler Jeep Dodge Ram | Read Full Review
    5/19/2018 12:00:00 AM | Google
  • ★★★★ Chris Fitzgerald
    Worst experience ever | Read Full Review
    5/19/2018 12:00:00 AM | Google
  • ★★★★ Christopher Wilson
    Great place to get your car service people are very professional and courteous | Read Full Review
    5/16/2018 12:00:00 AM | Google
  • ★★★★ blank stare
    Buyer Beware. I have purchased many vehicles from dealers and this is by far the top 3 worst experiences I've had. After working with sales, the finance attempted every trick in the book to give me the absolute worst deal possible. rock bottom dollar for a new trade, extremely inflated apr w/out ever talking to a bank and then bait a | Read Full Review
    5/16/2018 12:00:00 AM | Google
  • ★★★★ Yerik Perez
    Where do I start. This review is completely based on the customer service we experienced in their pre owned section of the dealership. Every thing else is for context. Let me start off by saying that we were asked to come in on a Monday by Alexander Hicks. Come to find out, that was Mr. Hicks day off. It's extremely hard to not wo | Read Full Review
    5/15/2018 12:00:00 AM | Facebook
  • ★★★★ Yerik Perez
    Where do I start. This review is completely based on the customer service we experienced in their pre owned section of the dealership. Every thing else is for context. Let me start off by saying that we were asked to come in on a Monday by Alexander Hicks. Come to find out, that was Mr. Hicks day off. It's extremely hard to not wo | Read Full Review
    5/14/2018 12:00:00 AM | Google
  • ★★★★★ Fwwlla
    The salesman Jamaal Alexander was helpful took his time to get us in a vehicle the dealership was friendly clean and so nice overall nice place | Read Full Review
    5/12/2018 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Hampton
    I can’t say enough about how good my experience with Richardson Chryler Jeep Dodge and especially our sales manager Kyle Crozier. This is our third vehicle to purchase from them in a year. We actually bought two in one day this last go around! I highly recommend. Great deals and great service. | Read Full Review
    5/12/2018 12:00:00 AM | Google
  • ★★★★★ Daniel George Fermin
    Always loved the place. Got my car here great experience with the sales person. But going back this time for my trade in I let them know about the situation and they said they could help but it wasn’t true the sales representative took care of my friend that I brought in. But left me in the dark. I wish that some of the staff that wa | Read Full Review
    5/11/2018 12:00:00 AM | Facebook
  • ★★★★★ Ellen Hayes
    | Read Full Review
    5/4/2018 12:00:00 AM | Google
  • ★★★★★ Jeffrey Donalson
    I recently leased a 2018 jeep grand Cherokee from this dealership. The staff was very friendly and very patient. Overall it was an excellent seamless experience. The sales people are not pushy they were actually really funny and down to earth and it definitely didn’t feel like I was buying a car. After this lease is up, I would most | Read Full Review
    4/29/2018 12:00:00 AM | Google
  • ★★★★★ Joyce King
    Colleen was great and very informative over emails before I came in. Her professionalism and upfront clarity is why I chose Richardson Jeep. I love my new Compass! | Read Full Review
    4/29/2018 12:00:00 AM | Facebook
  • ★★★★★ Joyce King
    Colleen was the only one out of area dealerships to reply to my email promptly and answer my specific questions. She followed through very well and was very clear and informative. I had a great car buying experience with her! | Read Full Review
    4/28/2018 12:00:00 AM | Google
  • ★★★★★ JJ Tores
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    4/26/2018 12:00:00 AM | Google
  • ★★★★★ Beth Slack
    My husband picked out a Jeep Grand Cherokee so I called all over town to find the best deal. Kyle went over and above for us and worked a fantastic deal with all the rebates we knew nothing about. Even though we bought from another dealership because his vehicle was lacking one feature we wanted, the deal he worked was the one to b | Read Full Review
    4/22/2018 12:00:00 AM | Google
  • ★★★★★ Adam Abdulmujeeb
    I was called by CDJR Richardson after checking prices on a new Pacifica limited through Truecar. The initial phone call was good and they sent a follow-up price email that matched what they told me over the phone that was good enough for us to drop everything and go see the car. The salesman I spoke to on the phone (Matt?) was unav | Read Full Review
    4/16/2018 12:00:00 AM | DealerRater
  • ★★★★ Jessica Reedy
    They do a great job, it just puzzles me why it takes 1.5hrs to do an oil change and tire rotation. They have the tools and I hope enough staff maybe 30-45mins is a good wait time I'd not complain about. | Read Full Review
    4/13/2018 12:00:00 AM | Google
  • ★★★★★ Nikki Byrd
    Very professional and helpful. Knowledgeable and friendly. They were on it. So much so, that I was in and out with a toddler and a new Jeep in a few hours! | Read Full Review
    4/10/2018 12:00:00 AM | Google
  • ★★★★★ Laura Kruit
    Great service, honest service ! | Read Full Review
    4/9/2018 12:00:00 AM | Google
  • ★★★★★ Greg Moody
    Not very organized. | Read Full Review
    4/7/2018 12:00:00 AM | Google
  • ★★★★ Dina Alsaid
    I have bought in cars from this dealership before. I have tried to work with the dealership this year and Al in new car sales is just completely rude. Don't spend your money somewhere where they're not going to respect you. Worst customer service. It's not worth the time or effort. | Read Full Review
    4/6/2018 12:00:00 AM | Facebook
  • ★★★★★ Edi Stojanovic
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    4/4/2018 12:00:00 AM | Google
  • ★★★★ Christopher Kreger
    Good service, with concise clear explanations of what is needed and why, when bringing in a vehicle for service. | Read Full Review
    4/4/2018 12:00:00 AM | Google
  • ★★★★★ Angel Maya
    I was blown away on how Shelia help me purchase a vehicle when i was giving up from previous car dealerships. I drove away with a 2017 Jeep Renegade whoo hoo! | Read Full Review
    4/3/2018 12:00:00 AM | Facebook
  • ★★★★ Dina Alsaid
    Not what I expected. I have purchased cars from this dealership in the past. A lot of wasted time. | Read Full Review
    4/3/2018 12:00:00 AM | Google
  • ★★★★★ Angie Maya
    Hello my name is Angie. I had previously went to five different dealerships and was turned down to purchase a car took one last chance at Richardson Chrysler Jeep Dodge and met up with Sheila. Sheila was very welcoming and helpful. Sheila cut to the Chase and got my information and showed me possible vehicles. Now in my mind I'm thin | Read Full Review
    4/2/2018 12:00:00 AM | Google
  • ★★★★ Stephanie Korger
    I have been taking my Jeep here to the service department for years now. I have never felt like I am being haggled. Jose is my primary contact though I have dealt with other service associates with no problem. I feel like a respected customer. | Read Full Review
    4/2/2018 12:00:00 AM | Google
  • ★★★★★ Lauren Free
    Great service! | Read Full Review
    4/1/2018 12:00:00 AM | Google
  • ★★★★ Amanda Dolezalik
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    3/29/2018 12:00:00 AM | Facebook
  • ★★★★★ Patrick Delaney
    Bought my first Jeep here and Fred Stevens made the process so smooth and easy. I would highly recommend this dealership and especially Fred to anyone looking for quality and customer satisfaction. | Read Full Review
    3/27/2018 12:00:00 AM | Google
  • ★★★★ Jeepgrandcherokee
    Everyone who works here lacks any sense of customer service. I should've looked at the reviews online. Sleezy, overpriced, lying dealership. Don't waste your time. | Read Full Review
    3/27/2018 12:00:00 AM | DealerRater
  • ★★★★★ Shannon Bennett
    My salesperson was very helpful. Good people! | Read Full Review
    3/25/2018 12:00:00 AM | Google
  • ★★★★★ Beverly Durton
    .my salesman akex, was working for me. Very intelligent and honest | Read Full Review
    3/24/2018 12:00:00 AM | Google
  • ★★★★★ Diamonte Blake
    I had a great experience. A lots of help from Colleen Clark. | Read Full Review
    3/24/2018 12:00:00 AM | Google
  • ★★★★ Mr. Boster Mann
    Unfortunately I have to give them 1 star. They’ll do their best to make a sale, but after that you’re nobody. However, Max was great at trying to fix any issues but it was really out of his hands. In other words, go somewhere else if you wanna be more than just a dollar sign. | Read Full Review
    3/24/2018 12:00:00 AM | Google
  • ★★★★★ Tom Kelly
    I’m blown away by some of the bad reviews given to this dealership. I ASSURE you that this was the best car buying experience I’ve ever had and would recommend this dealership to everyone. Matt, the Sales Manager worked with me to get the deal I wanted and my Salesman Mo was fast and efficient! I will definitely be coming back to buy | Read Full Review
    3/14/2018 12:00:00 AM | Facebook
  • ★★★★★ Jose Rodriguez
    Great service and great deals. Bought my 15 Challenger here at a great interest rate. Have gone back several times for service and plan on returning soon for a 18 or 19 Renegade. | Read Full Review
    3/14/2018 12:00:00 AM | Google
  • ★★★★★ Janet Correale
    We met with Colleen Clark and manager Eddie. Both were a pleasure to work with! Thank you! | Read Full Review
    3/12/2018 12:00:00 AM | Google
  • ★★★★★ Rachel Anne
    Colleen was fantastic with my family as I purchased my first vehicle on my own! I was out of town while the first part was happening, and that was not a problem! She worked with us, and made the process as easy as can be. Thank you! | Read Full Review
    3/12/2018 12:00:00 AM | Google
  • ★★★★★ King Trill
    Great job by the team | Read Full Review
    3/7/2018 12:00:00 AM | Google
  • ★★★★★ Fred Stevens
    | Read Full Review
    3/6/2018 12:00:00 AM | Google
  • ★★★★★ Emanuel Edwards
    I enjoyed my visit the salesman work with me to find a great deal thanks Shaq | Read Full Review
    3/5/2018 12:00:00 AM | Google
  • ★★★★★ Curtis Carr
    I had an amazing experience here...Wasn’t able to get the car I came in for but thanks to Fred Stevens I was able to get something even better! | Read Full Review
    3/3/2018 12:00:00 AM | Google
  • ★★★★★ Kristina Wesley
    Colleen Clark came out immediately, gave my son and I excellent attention, test drive, information and sold me a new Jeep that night. It took a little bit to get through finance but I expected that. I’m very happy with my deal and extremely satisfied with my sales person. | Read Full Review
    3/2/2018 12:00:00 AM | Google
  • ★★★★★ Carlos Montero
    Scorpio auto glass replaced a brand new windshield for an awesome customer. | Read Full Review
    3/2/2018 12:00:00 AM | Google
  • ★★★★ Driveon
    Great price on a great used car. Juan and Al worked with us to get us closer to a price we were happy with. We felt like we made a great deal. | Read Full Review
    3/2/2018 12:00:00 AM | DealerRater
  • ★★★★ Gloria Zapata
    My son called in and spoke to Fred. He had tried to get a car for a couple of weeks and other dealerships weren't interested in helping him since he's young with little to no credit. Fred didn't see all that but had him go in, test drive the car and begin the process. My son had an ace in the hole with me as a co-signer. Because Fred | Read Full Review
    3/1/2018 12:00:00 AM | DealerRater
  • ★★★★★ Fred Stevens
    This is my second serving of endless pasta... delicious!! | Read Full Review
    2/28/2018 12:00:00 AM | Google
  • ★★★★★ Lada Angelova
    Excellent service | Read Full Review
    2/28/2018 12:00:00 AM | Google
  • ★★★★ Anthony G
    Service agent was lazy. Answered questions I had asked without actual knowledge of the answer and didn't even check. Was told to come back a different day after oil change for a problem I had asked about. All services in oil change were not done. Will not ever come back here again. | Read Full Review
    2/27/2018 12:00:00 AM | Google
  • ★★★★★ Mike R
    Visited the dealer website for pricing, called and spoke to a sales associate who sent me the details on the vehicle that I wanted, turned out that I wanted extra features than the vehicle listed. Sales team assisted in finding similar vehicles that matched what I wanted. Went to dealership, test drove the truck, and was instantly ab | Read Full Review
    2/26/2018 12:00:00 AM | DealerRater
  • ★★★★★ Robert 'Carter
    Very helpful | Read Full Review
    2/24/2018 12:00:00 AM | Google
  • ★★★★★ Carrjr09
    Great Customer Service in a timely manner and they make sure you get what you came for while making sure They keep you comfortable while you wait | Read Full Review
    2/24/2018 12:00:00 AM | DealerRater
  • ★★★★ Arsalan Qureshi
    Damn, the management needs to do something about keep the sales guys happy. They are some sad people working there. | Read Full Review
    2/24/2018 12:00:00 AM | Google
  • ★★★★ Jake G
    | Read Full Review
    2/23/2018 12:00:00 AM | Google
  • ★★★★ Rick S
    Took my 2015 Dodge Charger in for a OBD2 PORT issue. They got it back to me in less than 24 hours. Said it was fixed. Took it to get inspected and as soon as they plugged into the OBD2 PORT, the check engine line came on, traction control error, won't communicate and they could not inspect it. Is their no quality control? Fix it | Read Full Review
    2/23/2018 12:00:00 AM | Google
  • ★★★★★ Journey Junkies Photography
    We began our search for a vehicle a couple weeks ago, knowing our list was down to four. The best part of Richardson Chrysler is how welcoming everybody was. Customer Service truly won us over in our search - we didn't feel pushed, we were spoken to as friends rather than potential clients, and we were able to easily trust our agen | Read Full Review
    2/20/2018 12:00:00 AM | Google
  • ★★★★ Stephanie Ruiz
    I purchased a vehicle a little over a month ago. The customer service was great, everyone was very helpful and patient as this was my first time buying a vehicle. Once we agreed on a price and went back to finance to sign paperwork, he emphasized how “quick and painless he would make the process” (it was a weekday and they were getti | Read Full Review
    2/20/2018 12:00:00 AM | Google
  • ★★★★★ Chantal McDonald
    Worked with Jamal Alexander to try and get my son a car. He tried to give him options, but he wasnt able to help with his trade in. Jamal we tired. Thanks dor help. | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ David Barker
    Larry Bristow is helpful and I would recommend him highly. | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Lendy Holmes
    Jamal a great guy took care of my close friend and she left with the car she wanted | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Nova Process Service
    I worked with Larry Bristow on my vehicle purchase for my business. He was very knowledgeable. I would highly recommend him, he had great customer service. Thank you | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Dewayne Bachemin
    | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Bill Hirsch
    I know you all have had to notice all the new Chrysler's, Jeep's, Dodge's, and Ram's on the road! Well, it's for lot's of reasons why. Go to Richardson Chrysler, Jeep, Dodge, Ram and before you even get out of your car you see a lot full of the reason, oh yea and the totally remodeled and updated facility. WOW! I'm in the csr busine | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Gary King
    Jammal Alexander handled me and all my questions very pleasing and detailed with great answers. Call Jamaal made me feel as though we were personal friends and I could trust him. | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Jamaal Alexander
    Awesome experience defintely refer others because of impeccable service. | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ DJ D-NICE
    Worked Here. Came back for service and recommended someone to the dealership. Larry took care of her. Told me he was great help. Thanks Larry! And thank you RCJDR. | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Alexxus Ingram
    James Stewart was the absolute best salesman!! Chris Witherspoon and Mo from finance did an awesome job getting me to the payment I asked for! Aaron in finance was phenomenal with explaining what I was paying for as well as answering my questions! Matt from new car was great as he was standing by ready to help if I needed back up. Al | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Elliot Swanson
    | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Jose Black
    Best experience ever with Brian Collier! | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★ Keith Dickson
    | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★ Jan Teller
    This place was so friendly and helpful. The staff is wonderful and Shack was just so pleasant and friendly. He was patient and helped me even though I was being indecisive! I will definitely tell my friends to go here whenever they need a car! | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★ Don Reece
    Friendly people, service does good work | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ John Williams
    | Read Full Review
    2/19/2018 12:00:00 AM | Google
  • ★★★★★ Sharony
    Been knowing Jamaal Alexander since elementary and he gave me some great advice that I did not know so with in a few months I will be ready to purchase a vehicle from him. Your future customer. Thanks for the insite. | Read Full Review
    2/16/2018 12:00:00 AM | DealerRater
  • ★★★★★ WIllsonM
    I must say even though I had a few credit challenges Jamaal Alexander worked his butt off to do the best he could do getting me approved. I just need to bring more money for a down payment but I appreciate his down to earthness. | Read Full Review
    2/16/2018 12:00:00 AM | DealerRater
  • ★★★★★ WIllsonM
    Can not say enough on how professional Jamaal Alexander was being transparent and providing information to my girlfriend on her car purchase. Real good people to work with. | Read Full Review
    2/16/2018 12:00:00 AM | DealerRater
  • ★★★★★ najjmah
    richardson chrysler jeep dodge ram is great dealership to buy vehicle from and shack is great guy. worked there for more then 3yrs lots of customers experience and product knowledge. | Read Full Review
    2/16/2018 12:00:00 AM | Cars.com
  • ★★★★★ Jackson Winters
    Cant say anything negative Jamaal Alexander was a definite honest and stand up guy even though with my negative equity situation I will be back because he was awesome. | Read Full Review
    2/15/2018 12:00:00 AM | Cars.com
  • ★★★★★ Visible Ent
    Brian C is the greatest, easy and fun to deal with! HE has all the knowledge to make the process painless. Love my new Jeep | Read Full Review
    2/14/2018 12:00:00 AM | DealerRater
  • ★★★★★ Betty WIsdom
    Best car buying experience I have had! Larry was a great salesman, very friendly, patient, very helpful in providing all the information I needed. Very pleasant experience. Josh in Finance was also very informative, explained all the paperwork, and made it a very easy process. I would recommend them to anyone looking for a new or us | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ Ramez Mohsene
    Shack was my salesperson and was excellent from start to finish in conducting my deal. | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ Bill Ruddy
    Larry Bristow made for an amazing experience, we left delighted! | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ Devin drsone
    The staff was great! | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ shawn mahan
    Matt,Brian and Gabe plus the finance guy and I can’t remember his name, were very awesome. This makes 3 vehicles from here and all 3x had been just a great experience. Thank you all and please forgive me for not remembering the finance guys name. | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ Brian Collier
    Best experience ever with Brian Collier! | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★★ Cedric Nixon
    I had a wonderful experience with Mr jammal Alexander he was extremely knowledgeable and helpful throughout the car buying process I will definetly use him and this car lot in the future | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★ Claire M. Tranter Yost
    Even though it was a freezing cold, wet day, our experience buying a new car here was quite pleasant! The salesman (Daniel) was friendly without being overly pushy, the sales director (Matt) was highly knowledgeable and very determined to get our business, and the financial officer explained everything we were signing in detail and e | Read Full Review
    2/13/2018 12:00:00 AM | Google
  • ★★★★★ steve talbott
    Larry Bristow took care of us from the minute we stepped onto the lot. The whole process was painless and we were in and out of there in satisfactory time, well impressed. Will do business with Larry and his team in the future if the need arises. Sincerely, Steve and Sheri | Read Full Review
    2/12/2018 12:00:00 AM | Google
  • ★★★★★ Donovan Jenkins
    Nothing short of exceptional Jamaal made the process of buying my car extremely streamline and easy I would highly recommend Jamaal if your looking for someone down to earth and easy to get along with!!! | Read Full Review
    2/12/2018 12:00:00 AM | Google
  • ★★★★★ Michael Sweeney
    This was the best experience I’ve had. The sinserity and integrity of the staff was amazing. They knew exactly what I wanted and made it work. They literally bent over backwards to ensure I had the best experience. Shack was wonderful and he keeps calling me, not to ask about the truck, but about me. That has never been done before. | Read Full Review
    2/12/2018 12:00:00 AM | Google
  • ★★★★★ Jay Borgmann
    Larry was a great salesman. Helped me out a lot and never added any pressure. Ann excellent dealership and salesman! | Read Full Review
    2/11/2018 12:00:00 AM | Google
  • ★★★★★ Francisco Tovar
    Hungry vendors not able to make good deals, they make the bill as big as possible. | Read Full Review
    2/11/2018 12:00:00 AM | Google
  • ★★★★★ J D
    | Read Full Review
    2/10/2018 12:00:00 AM | Google
  • ★★★★★ Lexis Leyva
    This dealership is awesome! I was in a really bad upside down loan and the car I had was horrible, they were very patient and so positive throughout the process. I never thought I was going to get out of my drivetime loan, but I got to drive away in a brand new Jeep Renegade, with the monthly payments I was comfortable with, great wa | Read Full Review
    2/10/2018 12:00:00 AM | Google
  • ★★★★★ Braxton Matthews
    Great place to purchase vehicles , I had a great experience with my salesman (Jamaal Alexander ) . Highly recommend going to this dealership ! | Read Full Review
    2/10/2018 12:00:00 AM | Google
  • ★★★★★ Scott Siegler
    My sales rep was Colleen. She was great to work with. She was very responsive to emails and consistently kept me up to date on the status of my vehicle. | Read Full Review
    2/9/2018 12:00:00 AM | Google
  • ★★★★★ Michelle Baker
    Larry was great to work with! He was knowledgeable, helpful and friendly. I would highly recommend both Larry and Richardson Jeep | Read Full Review
    2/9/2018 12:00:00 AM | Google
  • ★★★★ Jimmy Richardson
    These people are straight criminals. My wife bought a car here and traded her Dodge Avenger in when getting a new vehicle. One month later they came took the new vehicle back via towing. No missed payments they 'messed up' but they had already sold her Dodge Avenger. So she was left with nothing. The manager Jeremy said she was | Read Full Review
    2/9/2018 12:00:00 AM | Google
  • ★★★★ Joe Martinez
    Nice sales guy, but Chris Witherspoon is bootleg likes to lie to you to sell you more stuff. Caught him. | Read Full Review
    2/9/2018 12:00:00 AM | Google
  • ★★★★★ Jason
    Been working with James Stewart as of one week yesterday. Not your usual “car sales guy”. No pressure and actually listens to your needs unlike the other guys. Keep up the good work. | Read Full Review
    2/6/2018 12:00:00 AM | Cars.com
  • ★★★★★ Mark Figueroa
    They know Jeeps HB is great | Read Full Review
    2/6/2018 12:00:00 AM | Google
  • ★★★★★ Larry Carlisle
    I was in and out in no time. Great sevice. | Read Full Review
    2/6/2018 12:00:00 AM | Google
  • ★★★★ Nolan Icenhower
    Service dept- absolutely clueless! I took my 6.7 in for temperature fluctuation. I told them I was on a time crunch- they replaced a hose that ran from radiator to upper reservoir.. sounded like bs but I went ahead and paid the $414 anyways- they said temp wasn’t flucuating anymore come pick it up. Drove 10 miles down the road- temp | Read Full Review
    2/6/2018 12:00:00 AM | Google
  • ★★★★ Dillon Fowler
    Damaged my dashboard during a recall service, expect me to pay $140 to fix it plus laybor. They have lied to corporate saying that it was cracked when it came in, but won't review the photos that were taken by the dealership when I brought it in! Steven, thanks for the response. I didn't say that it was intentional, I know it w | Read Full Review
    2/6/2018 12:00:00 AM | Google
  • ★★★★★ Angela Reichert
    I really enjoyed working with Fred Stevens! He was more than helpful and made the process simple and easy! I would definitely refer him to family and friends! If you are looking for a vehicle definitely reach out to him!! | Read Full Review
    2/5/2018 12:00:00 AM | Google
  • ★★★★★ Ken Tucker
    Colleen was absolutely wonderful to work with. Excellent communication and super quick to respond. I'd recommend her to anyone in the DFW area if you're looking for someone to work with on buying a Jeep, Chrysler or Dodge! | Read Full Review
    2/5/2018 12:00:00 AM | Google
  • ★★★★★ Lori Wallace
    Great service. | Read Full Review
    2/4/2018 12:00:00 AM | Google
  • ★★★★★ Jose Diaz
    | Read Full Review
    2/2/2018 12:00:00 AM | Google
  • ★★★★★ Chris Wimett
    | Read Full Review
    2/2/2018 12:00:00 AM | Google
  • ★★★★★ Brian Haney
    Colleen really did a great job showing me different Durango's she thought I would like. We finally settled on a 2018 Durango SXT with the blacktop package. Colleen was instrumental in facilitating the best deal I could possibly get on my new sporty ride. Richardson Jeep Chrysler Dodge is a great place to buy a car. I have purchase | Read Full Review
    2/1/2018 12:00:00 AM | Google
  • ★★★★★ Kamon Suetrong
    Colleen and Josh were both extremely helpful! Colleen worked well with my parents on my behalf while I was out of town. She was very kind and understanding. Colleen was also able to work with the many questions me and my father had regarding the type of car, options, and price. Josh was our number’s guy who worked well with my father | Read Full Review
    1/30/2018 12:00:00 AM | Google
  • ★★★★ Tre Ramsey
    Issue resolved. Thanks for reaching out and coming to an agreement with me. | Read Full Review
    1/28/2018 12:00:00 AM | Google
  • ★★★★★ RobertG
    Dealership made us feel comfortable from the time we walked up the steps until we drove off of the lot with our new Jeep! They have the customer centric business mindset that I enjoy working with. I definitely recommend this dealership. Ask for Jamaal! | Read Full Review
    1/27/2018 12:00:00 AM | DealerRater
  • ★★★★ Sean B
    Parts department was helpful and friendly. I have no experience with any of the other departments. | Read Full Review
    1/27/2018 12:00:00 AM | Google
  • ★★★★★ Jeff Neal
    Colleen was extremely helpful, and knowledgeable, she found me the perfect Grand Cherokee! | Read Full Review
    1/26/2018 12:00:00 AM | Google
  • ★★★★★ Alison Criner
    Fred Stevens was a great help! | Read Full Review
    1/26/2018 12:00:00 AM | Google
  • ★★★★ Randall Anderson
    One of the worst experiences I have had when it comes to looking for a vehicle, I was asked to come in to look at a 2013 Dodge Ram that was list on car guru, when I arrived at 7:30 pm after driving 40 minutes I was told that the truck was on another lot, then I was told they found it but could not locate the keys. I asked if I could | Read Full Review
    1/26/2018 12:00:00 AM | Google
  • ★★★★★ Fernando Jaramillo
    The quote given online was honored. Salesperson and manager were professional. | Read Full Review
    1/22/2018 12:00:00 AM | Google
  • ★★★★ Mark McBryde
    WARNING to all Customers VIN: 1C6RR6GG0GS355081 / Stock: PGS355081 has been wrecked. The Sales Manager named Chris will tell you that it "has a clean Carfax" and he has no knowledge of it being in an accident. Even after I showed him that the hood hinge mount is welded into place on the passenger side, he still attempted to deny the | Read Full Review
    1/22/2018 12:00:00 AM | Facebook
  • ★★★★★ Service 1
    Customers have to check with others dealers for the appropriate service! I spend more than 5 hours waiting for a wrong service! So now I have to look for another Dodge service center | Read Full Review
    1/21/2018 12:00:00 AM | DealerRater
  • ★★★★★ Dora Suetrong
    Colleen was very friendly and informative!! Love her!! I’ll definitely send business her way! | Read Full Review
    1/19/2018 12:00:00 AM | Google
  • ★★★★★ Kevin Knight
    I had an issue with my Dodge that Chrysler Care were unwilling to help resolve. HB and Steve in the service department went well beyond the cause. It was a great feeling knowing that you can still find people with integrity. | Read Full Review
    1/18/2018 12:00:00 AM | Google
  • ★★★★★ Angry Goat
    | Read Full Review
    1/17/2018 12:00:00 AM | Google
  • ★★★★★ Courtney Eason
    The entire staff was helpful, knowledgeable, and friendly, especially Fred Stevens. He and his team went above and beyond to ensure a had the best experience. | Read Full Review
    1/16/2018 12:00:00 AM | Google
  • ★★★★★ Todd McElroy
    | Read Full Review
    1/16/2018 12:00:00 AM | Google
  • ★★★★ Drezzendrekk
    Sales person was fantastic and overall a fantastic experience, until the pre-owned manager decided to step into the sale. The manager tried to scam me out of 2 thousand dollars for an "up keep fee" which is ridiculous. Then tried to milk another 200 dollars from me after the "up keep fee" was removed. Hard to trust a dealership run l | Read Full Review
    1/13/2018 12:00:00 AM | Google
  • ★★★★★ James Conner
    Best experience fast and friendly no haggle simple easy buying experience | Read Full Review
    1/12/2018 12:00:00 AM | Facebook
  • ★★★★★ shack ruwaili
    Shack bought all his cars from RCJD ,and still works for the company that he likes ,I made it my agenda and initiative for customer service relationship priority number one , because i am also a customer. | Read Full Review
    1/10/2018 12:00:00 AM | Google
  • ★★★★★ Geovanny Valladares
    | Read Full Review
    1/9/2018 12:00:00 AM | Google
  • ★★★★ Tre Ramsey
    You might want to stay away from this Dealership if you would rather have honest, upfront, and respectful employees. I was even attempted to be bribed into getting a vehicle. They even did something ridiculous. Never knew a dealership that is supposed to be so large and great would brake the bank providing a refund. Terrible company. | Read Full Review
    1/9/2018 12:00:00 AM | Google
  • ★★★★★ Kelly Sullivan
    Awesome place to lease or buy a vehicle ! Great customer service!! Ask for Alan, he’ll hook you up! | Read Full Review
    1/8/2018 12:00:00 AM | Google
  • ★★★★ Vanessa Schluter
    I am editing my post with my most recent experience with this dealership. My salesman, Daniel, was still helpful during the buying process. After purchasing a new Jeep Grand Cherokee from them I received several invoices from the North Texas Tollway Authority. I was being charged for tollroads I had never been on before. After calli | Read Full Review
    1/8/2018 12:00:00 AM | Google
  • ★★★★★ James Kochanski
    I got a very good deal on a new Jeep. Worth driving up from Austin. Gave me a good deal on my trade also over the phone. I appreciate they made the process simple. | Read Full Review
    1/7/2018 12:00:00 AM | Google
  • ★★★★★ Branson
    Colleen Clark was great. She was very helpful and worked to find the vehicle we were looking for, she is very personable and was there throughout the process.we would definitely go back when we chose to buy another vehicle.we give her a 10. | Read Full Review
    1/6/2018 12:00:00 AM | Google
  • ★★★★ Parker T Pearson
    | Read Full Review
    1/4/2018 12:00:00 AM | Google
  • ★★★★★ Tiffany Greene
    Visited Richardson Chrysler Jeep and Dodge on Dec 27th. I wanted to take advantaged of the 2017 year end sale. I was assisted by Jamaal Alexander upon arrival and he turned out to be kind of a big deal! He wasn't the typical pushy Salesman. On the contrary, he listened to my wants and offered up practical options that fell within my | Read Full Review
    12/28/2017 12:00:00 AM | Google
  • ★★★★★ Corliss Hazard
    My sales person Tera was the best anyone could ask for- completely in tune with my needs and a fantastic advocate for Dodge products | Read Full Review
    12/28/2017 12:00:00 AM | Google
  • ★★★★★ Lyndsay Leftwich
    | Read Full Review
    12/28/2017 12:00:00 AM | Google
  • ★★★★★ Jose Vera
    Is good | Read Full Review
    12/28/2017 12:00:00 AM | Google
  • ★★★★★ michael martinez
    Thank so much for the Grand Cherokee Alan. We love it so so much. | Read Full Review
    12/28/2017 12:00:00 AM | Google
  • ★★★★★ Claire Tamayo
    My buying experience was something like talking to my big brother and big sister. That whatever you ask they find ways to give it. Actualy i dont like the color of my first choice suv. That night i called maam coleen. She told me to come back tomorow. When we arrived the sparking-bright clean jeep cherokee is waiting.ready to ride. T | Read Full Review
    12/27/2017 12:00:00 AM | Google
  • ★★★★★ A Google User
    Steve Bristow was very helpful with the selection of a vehicle for me! | Read Full Review
    12/25/2017 12:00:00 AM | Google
  • ★★★★★ Mark Jones
    Very positive experience leasing my new Chrysler 300S at RCJD dealership. Colleen Clark was my sales consultant throughout the entire process. Colleen pretty much made it a hassle free and pleasant transaction. I love my new car! | Read Full Review
    12/25/2017 12:00:00 AM | Google
  • ★★★★★ Hayley Woodward
    Larry Bristow was so helpful! Would recommend him for anyone looking for a car! | Read Full Review
    12/24/2017 12:00:00 AM | Google
  • ★★★★★ Christopher Rolfe
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ CasChundra Brodie
    The Sales Staff is knowledgeable and friendly! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Jeffrey Paul Hever
    Just had the pleasure of buying my latest Wrangler from Larry Bristow at Richardson Jeep. What a delightful experience! I highly recommend Larry to anyone that is a fellow Jeep enthusiast. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Tambra Finch
    This morning I simply went in to get my last oil change from my oil change contract and had the great pleasure of meeting and interacting with Mr. H.B and Mr. Jason! I left with a better understanding and knowledge of the maintenance for my car and I didn't feel like they were just trying to sell anything to me. I felt like I receive | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Hiram Hurd
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Jamaal Alexander
    Awesome experience | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Curtis Smith
    I have bought multiple autos for myself and my daughter at Richardson Chrysler Jeep Dodge Ram dealership. My salesman is and always will be Brian Collier. He has always helped us and has always been very professional toward us. He is a great person and a friend to us now.I would recommend Brian and the Dealership to anyone. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Alan Carroll
    The process of purchasing a car can be rather intimidating for the female buyer. Mr. Alan you are 100% a person of integrity, and I want to thank you for being honest, reliable and so pleasant. Great salesman. | Read Full Review
    12/23/2017 12:00:00 AM | Cars.com
  • ★★★★★ Kristin Davidson
    Awesome people and place to buy a car! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Frank Schindler
    Larry Bristow was our excellent sales representative when we purchased our used 2017 Dodge Caravan. We have been purchasing vehicles for over 50 years and have dealt with all types of sales personal in the auto industry. Some good and some horrible as you can imagine. Our experience with Larry was so smooth and effortless, we absol | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ cory pung
    Larry was wonderful!!! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ EJ
    Alan Carroll is the best if you are looking for a new vehicle and great customer service. Best dealer I have been to in a while | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ Cw419344
    Connor was great, thanks for the time and patience he had with me! I would recommend to family, friends, and anyone else that needs a car!! | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ Meschell
    We were very pleased with our car buying experience with Alan Carroll. He was very professional and attentive to detail. I'm so glad we chose this dealership. | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ John North
    Larry Bristow made our vehicle purchase an easy and seamless process!! I highly recommend Richardson Jeep and Larry Bristow if you are in the market for a new or pre-owned vehicle. | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ Bolden
    The car buying experience was a breeze with Alan Carroll. He listened to the things we needed and tried his best to fulfill every detail. | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ Jeremiah
    If you are looking for a vehicle go see Alan Carroll he is a great salesmen. Will get you the right car and best customer service | Read Full Review
    12/23/2017 12:00:00 AM | DealerRater
  • ★★★★★ Deep P
    A customer service second to none. Very helpful and knowledgeable staff. Complimentary car rental and Shuttle service. Quick turn around time for basic services. Always receive clean and washed car (sometimes they give complimentary car wash voucher at nearby carwash). I've been a loyal customer for 3 years now. Call before you go to | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Jason Moore
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Krystal Hurd
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ LaTasha Epps
    Everyone is knowledgeable and friendly. No stress/peer pressure atmosphere. Go see Jamaal. He is wonderful! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Gloria Guerra
    The sales rep did a super job. She tried hard to find a vehicle of my liking and she always kept in touch. I really appreciate that. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Victor Arkilic
    Steve Bristow was very helpful with the selection of a vehicle for me! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Larry Barnard
    Larry was a pleasure to deal with. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Omg I'm excited
    Thank so much for the Grand Cherokee Alan. We love it so so much. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Joe Hever
    Richardson Jeep, and Larry Bristow surpassed my expectations. Go here and ask for Larry. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Kelly D
    Alan Carroll will make sure you are in a car you love. He was very knowledgeable and was sure to listen to our needs. | Read Full Review
    12/23/2017 12:00:00 AM | Cars.com
  • ★★★★★ Jonathan Wacker
    Larry has been doing a great job getting me in to a truck | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Gabriel Valderrama
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Kristi Carlock
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Jared Bell
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Melanie Chain
    Connor was great! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Kenya Blanton
    | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Hayley Woodward
    (Translated by Google) Larry Bristow was so helpful! I would recommend him for anyone looking for a car! (Original) Larry Bristow was so helpful! Would recommend him for anyone looking for a car! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Elijah Joseph
    Go see Alan Carroll if you are looking for a new vehicle. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Elijah
    Alan Carroll is great go see him if you are looking for a car. | Read Full Review
    12/23/2017 12:00:00 AM | Cars.com
  • ★★★★★ Carlos Muro
    I had such a good experience, I would definitely recommend 10/10 | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ San Gray
    Excellent customer service. Courteous, knowledgeable and professional. Ask for Jammaal when it's time to get your next vehicle. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ tiffany domon
    Great!!!!!!!!!!!! | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★ Carol Ward
    Everyone was very nice and Larry took care of us. Did wish the car had been cleaned in advance since we drove such a long way and the drive back made us very late. | Read Full Review
    12/23/2017 12:00:00 AM | Google
  • ★★★★★ Ram
    I have bought multiple autos from Richardson Dodge for myself and my daughter. I have always used Brian Collier for my salesman. He is very professional and has always helped us. He has became a friend and would recommend him and the dealership anytime. | Read Full Review
    12/22/2017 12:00:00 AM | DealerRater
  • ★★★★★ Fred Stevens
    My handsome salesman sold me the car of my drama, thanks Connor! | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Trey songs
    Great customer service, great wait time, I feel happy. | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Frank Stephens
    Larry was very helpful . Great Customer service. He was very thourough. | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Chet Enos
    Connor did an amazing job helping me make a purchase! He is now my new car guy. | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Jason taylor
    Had a amazing experience with Connor, he did his job and got me a car! | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Fran
    Alan C. Is an awesome guy, very knowledgeable regarding process from start to finish! | Read Full Review
    12/22/2017 12:00:00 AM | Cars.com
  • ★★★★★ Hana123
    I have great experiences with Colleen as sale representative. Her services is excellent. I would recommend her to my associates. Thanks Colleen for my experience at Richardson Chrysler. | Read Full Review
    12/22/2017 12:00:00 AM | DealerRater
  • ★★★★★ Sip F
    Very good service an great deals | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ Volya Helm
    | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ Mark taylor
    Great salesman, wonderful dealership, and I had a great time. | Read Full Review
    12/21/2017 12:00:00 AM | Cars.com
  • ★★★★★ lnm 25
    Thank you I love our new Jeep. | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ Sharif Zaman
    I had a terrible experience at Clay Cooley. I had originally purchased a vehicle on 12-09 on a “dealer trade” purchase which I was promised a 72 hour max turn around. 12 days later and no car. Reason why is because they couldn’t find one within 3,000 miles of the area. Quick internet search prompted me to Richardson CJD where they ha | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ mark hardesty
    | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★ Monica Jain
    | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★ C S
    I haven’t gone there yet they pester me. As someone who is legally blind, I can’t even drive. | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ Branson Cotton
    | Read Full Review
    12/20/2017 12:00:00 AM | Google
  • ★★★★★ Eric Dixon
    | Read Full Review
    12/20/2017 12:00:00 AM | Google
  • ★★★★★ April Bryant
    | Read Full Review
    12/19/2017 12:00:00 AM | Google
  • ★★★★★ james conner
    Fast and friendly service, no haggle pricing very smooth buying process thank you colleen clark for helping us through our buying process. | Read Full Review
    12/19/2017 12:00:00 AM | Google
  • ★★★★★ Aaron Paul
    | Read Full Review
    12/19/2017 12:00:00 AM | Facebook
  • ★★★★★ Salestus Winkley
    Associated with my daughter‘s first car buying experience will be the great customer service provided by James Stewart, Sales Consultant, Preowned Sales and the TERRIBLE customer service provided by the Finance Department; notably Josh Owens. We bought an Audi Q3 and I would rate the customer service by James Stewart as A+. We found | Read Full Review
    12/19/2017 12:00:00 AM | Google
  • ★★★★★ Christopher Hammons
    Daniel Souzey was great salesman. He helped me with choosing the right Jeep for me. He also helped me get my old vehicle back home when I decided to keep it. | Read Full Review
    12/17/2017 12:00:00 AM | Google
  • ★★★★★ Simonè Clark
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    12/17/2017 12:00:00 AM | Google
  • ★★★★★ Jennifer White
    Daniel Souzey was my salesman and he was excellent! He genuinely cared about what I wanted and I got everything I was looking for in the vehicle I purchased. I will definitely recommend him to my family and friends. Thank you Daniel! I love my new Dodge Ram! | Read Full Review
    12/17/2017 12:00:00 AM | Google
  • ★★★★★ Tyeshia Jordan
    I had the absolute BEST experience with Mr. Jamaal Alexander (salesman) and Phil (finance). I was NOT pressured into anything. That’s a huge plus for me. I told Jamaal what I wanted, he verified the inventory for me and ironically, had EXACTLY what I wanted!!! I am so proud! Phil in finance is HILARIOUS (if you have humor ??). Phil sp | Read Full Review
    12/17/2017 12:00:00 AM | Google
  • ★★★★★ Maura Healy
    Jason was wonderful; put the service in customer service. My Jeep is in good hands here | Read Full Review
    12/17/2017 12:00:00 AM | Google
  • ★★★★★ kevin helm
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    12/17/2017 12:00:00 AM | Google
  • ★★★★★ SalestusW
    Associated with my daughter‘s first car buying experience will be the great customer service provided by James Stewart, Sales Consultant, Preowned Sales and the TERRIBLE customer service provided by the Finance Department;notably Josh Owens. We bought an Audi Q3 and I would rate the customer service by James Stewart as A+. We found t | Read Full Review
    12/17/2017 12:00:00 AM | Cars.com
  • ★★★★★ Donna Fontaine
    Jamaal Alexander was my salesperson, what a great experience, even after I had my Jeep. I have pneumonia and was unable to go and pick up my permanent plates for my new Jeep. Jamal took time out of his busy schedule and brought them to my house and put them on my Jeep for me that is five star service | Read Full Review
    12/15/2017 12:00:00 AM | Facebook
  • ★★★★★ Jake Davidson
    Mike and Allen worked to get us the deal we wanted and we drove away happy in our new Durango | Read Full Review
    12/12/2017 12:00:00 AM | Google
  • ★★★★ Melissa Egan
    Overpriced | Read Full Review
    12/11/2017 12:00:00 AM | Google
  • ★★★★ Texas Danny
    I came to the Dealership service centre about just less than an hour before closing , the wait for service was a bit too long but only that . A Service representative ( Jason ) did well in helping me . I am a new Dodge customer . And hope I made the right purchase ! I feel well served after sercice was completed . | Read Full Review
    12/9/2017 12:00:00 AM | Google
  • ★★★★ Andrew Ellis
    The service department is a rip off, $100 oil change even with a $15 off coupon with $80 in labor......I would never go back for service here. | Read Full Review
    12/6/2017 12:00:00 AM | Google
  • ★★★★★ Paul Allen
    I rate them at 4.5 to 5 stars. My overall experience was very favorable. They were nice people to work with. My sales rep. was Colleen Clark. I recommend you ask for her. | Read Full Review
    12/2/2017 12:00:00 AM | Google
  • ★★★★★ ralph deandrea
    Colleen Clark was wonderful great experience | Read Full Review
    12/2/2017 12:00:00 AM | Google
  • ★★★★ Chris Beard
    I inquired about a used car for sale that was listed on the dealer website. It was listed online at one price. When my husband and I visited the dealership, the sales manager, Chris, had apparently listed it $1500 more than what was advertised online. The sales representative said they were just switching the prices early for the ne | Read Full Review
    12/1/2017 12:00:00 AM | Facebook
  • ★★★★★ Ram
    Great dealership and Great service center !!!! I have bought 5 autos here and have had no issues with Sales or Service center !! Its a great place to buy from !! | Read Full Review
    11/30/2017 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Wood
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    11/30/2017 12:00:00 AM | Google
  • ★★★★★ Rajesh Uday
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    11/28/2017 12:00:00 AM | Google
  • ★★★★★ Kevin Secord
    I highly recommend Colleen Clark for your next vehicle purchase. She was knowledgable, patient, and kind--she answered my many questions thoroughly. Perhaps most of all, she never became pushy or attempted to pressure me into a buying something I didn't want or need. Her style of selling is very refreshing and I will certainly go b | Read Full Review
    11/27/2017 12:00:00 AM | Google
  • ★★★★★ moises flores
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    11/26/2017 12:00:00 AM | Google
  • ★★★★ L. Tran
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    11/24/2017 12:00:00 AM | Google
  • ★★★★★ Ray Flowers
    I left my Ray-Ban sunglasses in the vehicle I traded in. I called the person at the dealership and told them my situation. He called me back 15 minutes later and said he had found them. The lesson here: Somebody CHOSE to be honest. And I am most grateful. | Read Full Review
    11/21/2017 12:00:00 AM | Cars.com
  • ★★★★ Debbie C
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    11/19/2017 12:00:00 AM | Google
  • ★★★★★ LarryC
    I traded a vehicle in when I got there they had my trade valued at 15 instead of the 19700 we had agreed to on the phone. Told them I three dealers offer the 19 in three weeks. just didn't have the color I wanted. That is why I drove the 9hr to your dealership.. Figured he was playing me for a fool. Told him I'd leave without the tru | Read Full Review
    11/18/2017 12:00:00 AM | DealerRater
  • ★★★★★ Larry
    I traded a vehicle in when I got there they had my trade valued at 15 instead of the 19700 we had agreed to on the phone. Told them I had three dealers offer the 19,700 in three weeks. Just didn't have the color I wanted. That is why I drove the 9hr to your dealership.. Figured he was playing me for a fool. Told him I'd leave without | Read Full Review
    11/18/2017 12:00:00 AM | Cars.com
  • ★★★★★ Rachel Stone
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    11/17/2017 12:00:00 AM | Google
  • ★★★★★ Nick
    I purchased an SRT Challenger from Jamaal Alexander and had an awesome experience. I would also like to thank Max Millender for following up with me on several minor repairs that needed to be made on my car. Everything was corrected as promised. I look forward to doing business with them in the future, since I plan to be in the marke | Read Full Review
    11/11/2017 12:00:00 AM | Google
  • ★★★★★ Donna Fontaine
    Jamaal is an amazing salesman , he went above and beyond to make sure that I got the Jeep that I wanted. He stayed in constant contact with me to see if there was any other way he could assist me. Jamaal even miss going on his break to get something to eat in order to make sure that I got taken care of, like the queen that I am. The | Read Full Review
    11/11/2017 12:00:00 AM | Google
  • ★★★★ German Trejo
    Excellent service,,?? | Read Full Review
    11/11/2017 12:00:00 AM | Google
  • ★★★★ Gabrial Bringas
    Worst experience ever!!!, I just got screwed for sixteen thousand bucks from the service department, I will never be spending a dime at this place. Horrible costumer service, they didn't fix the problem and on top of that I have to keep parts that were not installed. Thank you for wasting my time Mopar and Richardson Jeep dealership! | Read Full Review
    11/11/2017 12:00:00 AM | Facebook
  • ★★★★ David Hopkins
    Bate & Switch classic. They have a 2015 XLT Explorer online for $21K - called before we came and on the way to confirm it was here. Guess what? Not here. SHOCKER. AVOID THIS PLACE AT ALL COST #Liars #Bate&Switch #Larry #Sam ?? | Read Full Review
    11/11/2017 12:00:00 AM | Google
  • ★★★★ Matthew M
    BUY ANYWHERE ELSE! I live in Houston, but drove to 3.5 hours to Richardson Jeep because they had the new Jeep Grand Cherokee color/package I was looking for. I drove my new Jeep straight home and parked it in my driveway. 1 day later, while driving down a residential street, the check engine light came on and the vehicle lost pow | Read Full Review
    11/11/2017 12:00:00 AM | Google
  • ★★★★ Matt M
    BUY ANYWHERE ELSE! I live in Houston, but drove to 3.5 hours to Richardson Jeep because they had the new Jeep Grand Cherokee color/package I was looking for. I drove my new Jeep straight home and parked it in my driveway. 1 day later, while driving down a residential street, the check engine light came on and the vehicle lost po | Read Full Review
    11/10/2017 12:00:00 AM | DealerRater
  • ★★★★★ Lori Schnier
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    11/9/2017 12:00:00 AM | Google
  • ★★★★★ Jason Parker
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    11/9/2017 12:00:00 AM | Google
  • ★★★★★ John Holley
    After searching the different dealers and almost making the mistake of going with a deal at the dealer in Frisco....I spoke with Matt at Richardson CJD. Best decision. For the same vehicle - 2018 Grand Cherokee Altitude, they were thousands cheaper. Gave me a great deal and were helpful rather than pushy. Complete opposite to the ot | Read Full Review
    11/7/2017 12:00:00 AM | Google
  • ★★★★★ Norma
    Connor was great, dealership was clean, and it was a memorable experience . | Read Full Review
    11/6/2017 12:00:00 AM | Cars.com
  • ★★★★ eloy medrano
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    11/6/2017 12:00:00 AM | Google
  • ★★★★★ Joshua McLeod
    Jason and the team took care of me same day on a Saturday. It took a while but they kept me posted. Pricing was fair. | Read Full Review
    11/4/2017 12:00:00 AM | Google
  • ★★★★★ Armageddon Painting LLC
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    11/4/2017 12:00:00 AM | Google
  • ★★★★ Brian Itotia
    Took my Grand Cherokee for an oil change and faulty my usb port . Said they fixed the issue with the port but it still didn't work, and I guess its my job to remove the oil change indicator? Went a second time to make sure the usb issue was addresed. Left the car on a Friday and never got a call... I then called late on Saturday to c | Read Full Review
    11/4/2017 12:00:00 AM | Google
  • ★★★★★ Jason tyler Deweese
    Dealership reviews are a dime a dozen and so are salesman. How many times does someone give a great review, for one that didn't sell an the vehicle he purchased? James made me feel "at home" the whole time I was there and that's after he was HONEST before I drove to his dealership, about my choice being sold. After finding a truck I | Read Full Review
    11/3/2017 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Morris
    We had a fantastic experience working with Colleen. She was knowledgeable, professional, and had enough confidence in her product and the dealership that she was not overly aggressive. Car shopping is not usually a good experience due to the sales people and pressure; this was. I highly recommend Colleen and Richardson Chrysler Je | Read Full Review
    11/3/2017 12:00:00 AM | Google
  • ★★★★★ Dave D
    I was out shopping for a truck and was going to trade my 2017 Silverado with custom wheels with new tires it was just 2 month old , Now I was already pre approve with my bank I had called this location spoke with Mike Martinez wonder person I told him what I was trying to do and how much up side I was, as I was driving I was pulling | Read Full Review
    11/3/2017 12:00:00 AM | Google
  • ★★★★★ Dave Dee
    What a great place,,, I was traveling and I ran into car trouble. I called several dealers Trying to find a place that would fit me in. HB was awesome he got me in the shop without an appointment, when I arrived they were super busy. But HB help me in a timely manner got my van fixed with in a hour and I was back on the road. Thank s | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Billy B
    HB was my Serivce Advisor... I had problems with my jeep! “death wobble” I had been to several other shops trying to fix this scary feeling my JKU what experiencing. I dropped my Jeep off with HB expecting to have to leave it for days. HB got my Jeep Looked at by the end of the day. He had found the cause of JH death Wobble and expla | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Sara Dye
    When I my Jeep broke down I didn’t know what to do. I call Richardson and reach HB, he was very professional and got my Jeep looked at right away. Turns out all I needed was a battery replaced and I was back on the road. Thanks HB | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Sam Sixsmith
    hands down the Best dealer to take your Ram to! HB is my services adviser he knows my trucks and understands what I want! He took the time to get to know me and how I use my trucks for work. When I had an issue with contaminated Def fluid, he got me back on th road relatively fast. Thanks HB I’ll be seeing next oil change! | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Najjmah Alruwaili
    I would like to take the time to acknowledge Shack Alruwaili. He is an absolute delight and a wonderful addition to the staff. He is very knowledgeable in his field and takes the stress out of buying a car. He puts the customer first and can feel that he is sincere about. He is truly an individual that loves what he does with a passi | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Queen Van Putten
    Best Experience Ever!!! HB and the guys are professional and knowledgeable... I’m new to the Jeep Dodge family and had a ton of questions... HB was extremely helpful over the phone as well as in person... He went above and beyond the call of duty to educate me about my brand new vehicle. He made me feel welcomed and comfortable and t | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Steve Culpepper
    I recently bought a 2006 Wrangler and it was really need a lot of work. I took my Jeep to see HB. He’s got a sixth sense about jeeps and he really loves them. My new used Jeep was rough around all the edges, HB took the time to Look over my Jeep with me and made recommendions to fix some thing’s that the last owner ignored. Like the | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Bob H
    HB is the best Service Advisor ever! He really cares about his customers and goes the extra mile. I love my SRT Grand Cherokee and I when the brakes began making noise after 31,000 miles I thought here we go... HB took tha time to educate me about my brakes and the maintenance my Jeep requires... I dropped my Jeep off with him and t | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ Andrew Maloney
    I just bought my 2017 Dodge Challenger from Shack a couple weeks ago. Extremely helpful, always works his hardest to get the best deal done. I highly recommend this location and highly recommend shack. A huge thank you to everyone involved. | Read Full Review
    10/31/2017 12:00:00 AM | Google
  • ★★★★★ maloney77
    Extremely helpful staff, everyone was so nice and congratulated me once we made the deal. Shack was an extremely helpful salesman and knew exactly what I was looking for and helped get the deal done. | Read Full Review
    10/31/2017 12:00:00 AM | Cars.com
  • ★★★★★ Milly Lang
    This location has such a friendly staff and great prices. I wanted to look at some Jeep Cherokee's and one of the employees named Shack helped me browse around and showed me different options. Shack was very helpful and I would recommend that if you are interested in any car to go visit him! | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★★ David Lowe
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    10/30/2017 12:00:00 AM | Google
  • ★★★★★ Johnnie French
    came in looking for car my salesman was Jamaal Alexander great salesman I'll definitely be back | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★★ David Rollins
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    10/30/2017 12:00:00 AM | Google
  • ★★★★★ Billy Culton
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    10/30/2017 12:00:00 AM | Google
  • ★★★★★ Markeishia Lewis
    Jamaal was very pleasant and made sure I knew all of the available options before I made a huge commitment. I felt confident in my decision and couldn't wait to drive off and show my new baby to everyone!! Big thanks again Jamaal!!! | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★ John Hopper
    I visited this place earlier this month and I was helped by a man named Shack. He was very friendly and made sure I was aware of my options. Shack is a friendly man who knows exactly how to approach customer service. | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★ Kelly Turner
    I dread car shopping because it seems so rushed but not with this location. Everyone was so friendly and eager to help! Shack assisted me and walked me around the lot without making me feel rushed. Shack is a really good sales man! Tell him to keep up the great customer service. | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★ Samantha Eddington
    This location has such a wide variety of inventory. I stopped by just to look and I was immediately approached by a worker named Shack. He was more than helpful and very friendly. Keep up the friendly service! | Read Full Review
    10/30/2017 12:00:00 AM | Google
  • ★★★★★ jorge hernandez
    Walked in expecting the worse. But thanks to Colleen and the rest of the guys up there I walked with a new car and a smile. Will definitely do business with them again in the future. | Read Full Review
    10/29/2017 12:00:00 AM | Google
  • ★★★★ Scott Regan
    Great sales experience but it quickly went south from there when I got turned over to the finance department. Very shady business practice that is likely the norm for them.......miraculously added on a service that I still dont fully understand what it even is, while my payment didnt change. In other words, I was approved for a low | Read Full Review
    10/29/2017 12:00:00 AM | Facebook
  • ★★★★ Jose Lopez
    If you like rude salesmen then this is the place for you. If not then like me you can take your business else where. I inquired about a Jeep there not too long a go. Since then I decided to sit on it before making a purchase. Well recently I got an email from a Jim there and was curious about it until I got to the end of the email. | Read Full Review
    10/29/2017 12:00:00 AM | Google
  • ★★★★★ James Hemphill
    Hassle free and professional car deal. Best experience I’ve had in a while purchasing a vehicle and definitely the best experience I’ve had with a Dodge dealership in Dallas. I literally passed 3 Dodge dealerships to do business with Richardson and didn’t regret it. Give Derron Hernandez a call in new car sales and he will take car | Read Full Review
    10/28/2017 12:00:00 AM | Facebook
  • ★★★★★ TTU4LIFE
    Great sales experience with Daniel but it quickly went south when I got turned over to the finance department. Very shady business practice that is likely the norm for them.........miraculously added on a service I still don't fully understand what it even is, while my payment didn't change. In other words, I was approved at a lowe | Read Full Review
    10/27/2017 12:00:00 AM | DealerRater
  • ★★★★★ Ken VanCleave
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    10/27/2017 12:00:00 AM | Google
  • ★★★★★ shemica alexander
    Great and friendly customer service... I will return and send others here | Read Full Review
    10/26/2017 12:00:00 AM | Google
  • ★★★★★ tobyharmon
    This past Saturday I stopped by Richardson Chrysler Jeep Dodge to test drive a Jeep Wrangler. I currently drive a Ram 2500 and have for the past 12 years. While I was driving by the Jeep’s with my window down the nice lady says sir can I assist you? I stopped and and Colleen Clark introduced herself and I pointed to the Jeep that cau | Read Full Review
    10/26/2017 12:00:00 AM | DealerRater
  • ★★★★★ Shunta Caesar
    Best place to shop for the best cars..... Nice people in there hands down. | Read Full Review
    10/26/2017 12:00:00 AM | Cars.com
  • ★★★★★ Devin drsone
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    10/26/2017 12:00:00 AM | Google
  • ★★★★★ LaTisha McBride
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    10/26/2017 12:00:00 AM | Google
  • ★★★★★ Trevis Guidry
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    10/26/2017 12:00:00 AM | Google
  • ★★★★★ Shunta Caesar
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    10/26/2017 12:00:00 AM | Google
  • ★★★★★ Tammy Wiltz
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    10/26/2017 12:00:00 AM | Google
  • ★★★★★ Nina Hearn
    Jamaal is so helpful and informed me of everything I need to do to get into a newer and more affordable vehicle. Great customer service! | Read Full Review
    10/26/2017 12:00:00 AM | Google
  • ★★★★★ Lovely Mitchell
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    10/26/2017 12:00:00 AM | Google
  • ★★★★ Peyton Hutchinson
    I took my truck in for service here. Ron (my service advisor) was excellent from start to finish. However I can’t say the same for the actual people who worked on my car. 2 warranty deductibles later the same noise is still on my truck. I had the shop foreman sit in my truck and he acknowledged the rattle in my steering wheel. This w | Read Full Review
    10/26/2017 12:00:00 AM | Google
  • ★★★★★ M9hamed Mahmoud
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    10/25/2017 12:00:00 AM | Google
  • ★★★★★ michael davis
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    10/25/2017 12:00:00 AM | Google
  • ★★★★★ Donna Fowlks
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    10/25/2017 12:00:00 AM | Google