About Grapevine Dodge Chrysler Jeep
Grapevine Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (817) 756-7294 today to schedule your next appointment.
Our technicians at Grapevine Dodge Chrysler Jeep are ready to help you!
Grapevine Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Grapevine Dodge Chrysler Jeep today at (817) 756-7294 to learn more
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★★★★★ Maria ScomaI always feel valued and appreciated by the service team at Grapevine Jeep, they have an impeccable service team! | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Rickell SmithJesus was the best . I would recommend anyone buying a car to come see him . He made the experience so easy and he was very welcoming . Cheyne had me in tears laughing as I signed my paperwork . I'm glad I made the decision to come to Grapevine CDJR . | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ TD NorthJoshua in service was very helpful. Went above and beyond | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Brèanna BrèykelEveryone are amazing the best service in a while thank you guys !! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Thomas CanalesEasy to work with.. 3rd vehicle purchase here.. good people | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ CDJ FreemanTerrible dealer, they tack on a $2k package on top of their pricing. Not transparent at all. And they won’t remove it. False advertising | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Mahlon Kevin “Kev” CoplonFlawless...I expect this to work like an ATM. Roll up, "punch buttons", roll out. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ SteveYelp reviews are very misleading. I always glance over reviews before coming to a new place of business. I had ZERO problems! I’ll be coming back for service for sure. I initially called Monday morning soon as they opened and a friendly female answered the phone. She was able to schedule my Ram quickly for its recall and oil change. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ tim hiattWe were really pleased with the professionalism of our salesman Jacob. He was attentive to our needs and wants and was a nice young man to work with. Props also goes out to the financial team in hammering out a great deal! Overall a great experience. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Zainab AlghazaliI loved coming here i had the best experience they asked me how they can help me get into a new car and worked with me to get my my budget and the best payment plan for me!! 10/10 experience | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Sam MooreI took my 09 ram in for it's every 5 year check up. Rich in the service dept did an outstanding job getting my truck in and out in a timely manner. He kept informed on the process on my truck. Thanks Rich | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Ryan CarvalhoI was very happy with my purchase. I bought a 2023 Dodge challenger RT brand new I went to various dealerships and Grapevine Dodge gave me the best deal on this vehicle. Dale was a phenomenal salesman from start to finish I would recommend if your looking for a new or used vehicle this is the place to go. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ EliteOnDaBeatzGreat experience and customer service as always. Even when I purchased my car from them last year. Great team in Grapevine and I'm glad to be apart of the family. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Anthony SantiagoWorst dealer in my area…….. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Michelle StellAll around amazing service from start to close. Sales personnel were not pushy, they were very helpful. Management was very involved throughout the process and were also very courteous and helpful. The finance department was very organized and thorough. Definitely recommend Grapevine Chrysler Jeep Dodge for anyone's car buying need | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Deborah WilloughbyI don't know why I made an appointment because 2 hours later my car is still in line for service. If you are looking for a place that honors appointments go somewhere else. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Walter SantanaFast and friendly service the moment I pull into the service area. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Brian KochLost my wheel lock for my wife’s Jeep Wrangler. They were able to get it them off and replace my flat with the spare quickly. Service advisor was Andrew. Thank you all so much!! I totally thought I was hosed. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Colin CohenFive star for everything but the facility which is very cramped. However major renovations are in progress but will still be a challenge for trucks. Offset by a willing and helpful attitude by all. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Jakob TheunissenAvoid this place at all costs!! I drove 7 hours after agreeing to and signing a price sheet that looked OK(except for their forced grapevine protection plan). Upon arriving and sitting down in finance to close the deal, they tried pushing their platinum bumper to bumper warranty (which is provided by their sister company APEX). I was | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Todd StonerQuick service and Andrew was a pleasure to deal with. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ rhonda bartholomewPurchased a new Jeep grand Cherokee this week! The buying process was smooth and Cheyne our salesman was awesome! I will purchase another vehicle from the dealership in the future. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Anthony QuinnSuperior dealership for service. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Chandra KonsolOleg was the most kind, polite, helpful person that has ever helped me. Excellent job done by him with communication and follow through. He provided me with stellar customer service. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Christopher HughesRoy & team were fantastic, thank you! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Tom CarseTook my Rubicon in for oil change and tire rotation. It was an absolutely efficient and hassle free appointment. The service advisor and the courtesy shuttle driver couldn’t have been nicer. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ James GarrettBest experience ever!! Hands down. I highly recommend! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Daniel PerretGreat service, will be back in the future. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Alex ParilliGreat experience, good and honest service to my Jeep | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Mike DaughenbaughHad a great service experience.... | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Wayne WilliamsI would be great if all Reps had a caring heart, like my Representative. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Chris PerrymanEveryone at the dealership was polite and friendly. They had the car I wanted to look at, promptly let me test drive it, gave me a fair price on my trade, and explained my finance options to me. I’ve purchased many cars from other dealerships, and this is as painless as it gets. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ FORD DESHEUQUETTEMy experience was great Rich took care of me and had everything thing I asked for taken care of, would recommend purchasing a vehicle from them and have your service needs done there as well. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Lesa PamplinMy son found the truck through the Chase banking app. I applied on Sunday and was approved immediately. I printed off the paperwork and put it in my purse. I received a call the following morning and set up a time. Drove to dealership and it was smooth sailing. The truck was already parked outside the dealership. Went for a test | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Randy MulheronAwesome experience at the dealership and the Service advisor “Terry” kept me completely informed throughout the work. Great job! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ The Blue VoiceWorst Dealership in Tarrant County. Their service advisors will lie to you and are very rude! They are always over booked in Service trying to make as much as they can so for even the simplest warranty repair they want to keep your car 2-3 days! Their Director of service even threw my credit card at me and told me to take my business | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ X XGreat experience. Rawly was grey to work with and he’s the reason I came back several times and eventually bought a vehicle. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Pinder ChandlerMy service at the Grapevine location is always excellent and quick. The people are friendly and always willing to help get matters worked out | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Mike MartinCustomer service is always top notch and they get to my car quickly. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Brian BullBought a brand new 2021Challenger R/T TA in April of 2022. Wasn't informed that the car was involved in a incident/accident at dealership in January. Now trading in soon and just find this out. So my trade in value fell because of this. Also damage still hasn't been fixed. Grapevine DODGE has nothing but excuses and no return on phon | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Eber Ramirez* AVOID ANY BUSINESS IN THIS PREDATORY DEALERSHIP* One of the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add add-ons to the car price at the end without telling you. They also were manipulating the numbers such as price of the car, trade i | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Esteban LarranagaGreat experience overall. Terry was great as always. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ ken galbreathBrought vehicle into have serviced your team did a wonderful job on taking care of me and my vehicle from start to finish, I’d hire them too work for me if I had a garage thanky | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Miguel ValadezPurchased a vehicle from Adrian real helpful guy, not pushy at all was patient and helped me make the right decision. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Bradley DickersonJimmy (sales manager) and Kaden (salesman) were probably the best salesman and sales manager I have ever dealt with. Even though it's a 90+ mile trip from my house I will definitely be back for future purchases. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Daniel SuezI had purchased yesterday a Jeep Sahara at Jeep Grapevine in TX. I was very pleased with the attention and professionalism I was dealt with. In particular the sales agent was very attentive to our needs and was very courteous and friendly. I highly recommend the Jeep Grapevine in Texas. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezIf you have an appointment service advisor is always there and ready to assist you ! Rich does a great job of helping you asap to assist you and get work completed as soon as possible to get you going | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ T ShrewsburyI brought my 2020 Jeep GC HEMI to GDCJR for an Inspection service for TX state registration on 10/7/2024. As usual, my Service Advisor, Joshua Southard, was polite and professional in conducting our business. He is approachable and should be commended for his work. Thanks, Joshua and thanks GDCJR. Tom S in Colleyville | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Oscar M. Casillas, Jr.Service advisor, Olag, made every effort to get our car serviced and get the recall fixed. To boot, he got our car washed on time to drive back to Arlington for my wife's time for work. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Rick HardisonMy overall experience with Grapevine CDJ was outstanding. Kaden was a pleasure to work with and tried very hard to get the job done. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Jeremy RogersI’m not sure they actually want to sell vehicles. Went in person, they quoted me a higher price than their online price. Then tried to sell me on their “protection package” which included “tangible items” such as an upgraded powertrain warranty to 5yr 100,000 miles… what’s funny is the online price for the vehicle CLEARLY stated the | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ David JenkinsBought a new RAM 3500 here. Great people, honest communication, easy transaction. Recommend this dealer highly. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Mann PatelThe best dodge dealership I’ve ever been too. The team they have are very nice and cool. They prioritize getting you the help you need and they make sure you get all set. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ H. Harley-RobinsonMadeleine who was my service representative was very helpful and kept me informed about the services that were being done on my vehicle. I love the Grapevine Jeep location and the whole team is very respectful and accommodating....they truly make you feel at home!!!! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Lifetime Quality ConstructionBest experience I've had buying a vehicle. Quick and easy. They are upfront and give you the best price. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ John EspinozaHad a great experience at the grapevine. Dodge haven't been here in a while. But this is where I initially bought my cars. Service was great, took my car for an oil change. Staff and service were great. Will be coming again. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Matt VallejoOleg was my rep and was very helpful and honest. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ T ShrewsburyI brought our 2020 Jeep GC with Hemi in for routine service @ GDCJR on 9/20/2024. My service advisor, Joshua Southard, was polite and professional and kept me informed over the short duration I waited for the service to be done. I will continue to bring our Jeep in for service and new car purchases to GDCJR in the future. Thanks for | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Cameron SteadhamThese guys were great today!! It is really hard to replace a locking wheel lug and the team at Grapevine Ram matched it in about 5 minutes! They were very friendly and helpful and at least 3 people came by asking if I was being helped and if everything was being taken care of. I am most appreciative of their help today. Thanks!!! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Mack SandersI have been using the store for quite a while. They're always friendly and professional. I have yet to have any problems. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Richard BargerJoshua was great, in and out super easy! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Isaac JrJust been to dealership for common services this weekend and it was a bittersweet. The Good Took a little over 2 hours for services requested but was fast compared to other places and open on weekends The Bad 1. Felt singled out as every customer was acknowledged several times about status of car repairs and I had to ask other serv | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Chase BaileyI recently moved to Fort Worth and after looking at reviews and calling other dealerships, I decided to bring my Jeep to Grapevine for service and I am very glad that i did. Every person I have encountered here has been nice and helpful! 10/10 for sure. as long as i own a jeep i will bring it here. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Jason CruzMy service Advisor (Oleg) was very helpful. He took care of me from start to finish. He was very informative but not pushy. He made sure I understood what was recommended and what service was due next visit. The Wagoneer has a trunk door closing problem and he help me set up an appointment to see what could be done. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Mike Hickmott2025 Dodge Ram was having misfires. Quickly diagnosed and fixed. Great customer service | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ adriana sanchezI was well taken care of and was informed of everything I needed for my vehicle. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ PerpetualMotion350Top notch, professional, always a stress free experience. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Amanda GagnonI will be contacting the news and the bbb as well as additional channels via social media. Was supposed to receive a gap refund check however D Thomas is now stating “no check is coming” and that’s my refund was sent to chase and applied to my car payoff. My care was paid off 100% and this was the only way that I could even cancel m | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ KennethNice staff , everyone was so friendly. Great job !!! They got me in and out , no hassle. Plus a free car wash. Definitely my go to dealership. Thanks guys keep up the good work and GREAT ATTITUDES !!! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Hunter HallBoth of my batteries died on my 2022 Jeep wrangler. They were able to me in immediately and replace them same day. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Jason DaaboulI had a great experience today! The entire team was very friendly and helpful. They did a great job and had me taken care of quickly. I’m very satisfied! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Conner BradyHeather was awesome and they did great work on everything! Would come back in a heart beat just for her. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Mike NewellMy service rep did an outstanding job of getting me set up for service, keeping me informed and getting me back on the road quickly! Thank you | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ chris rYou don't NEED the vin to check for an air filter for a 2018 6.7 3500. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ D MFrom start to finish I was kept informed about my truck. Not only by text but phone communication. My expectations were high and they were met. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jason NThe parts department employee was very rude. He gave me an attitude the whole time. Every question I had he would give me a disgusting face and reaction. He even talked to his own co-worker with disrespect as if he owned the place. It didn't seem like he wanted to help me at all. At this point he should just quit because it doesn't s | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Corinne GThe service advisor Rich did a great job on keeping me informed of the status of my Jeep repair. He always updated me and kept me notified. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Natanael RodriguezVery well organized. Friendly environment, profecional employees, 100% customer service ?? | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ James WilsonTerry is very knowledgeable and experienced as a service writer. GCJD is the only place I will bring my Ram truck or my wife’s Jeep to have service done on them. Great job guys! | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Matt PalmerWas a great experience and was always kept in the loop | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jay SimpsonGrapevine DCJ service is great. They always take care of me. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Heather DaegerI just had my 200, 000 mile service and I'm really happy with the service. Maddie my advisor was great in keeping me informed on the progress. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Adam SturgeonDakota gave timely updates, honest communication, and you fixed two issues (failing oil pump & transmission) under power train warranty. I couldn't be more pleased. I will recommend your dealership for repairs over Autonation and Huffines all day long. Thank you! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gracie ReedThank you to Cheyne Peck for going above and beyond to help me! He did a great job getting my needs met! Thanks to Dakota for getting my truck fixed in a timely manner! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Nicholas OgunmolaExcellent communication and timely completion of service. Was able to receive and decide on items that were noted on inspection to need changing. Service rep was amazing. Will be back. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Anabel EchazarretaIt was an outstanding experience! Mitchelle Lewis exceeded our expectations of how easy was the process of purchasing a new car. Her professionalism helped us to feel confident about buying a new car, at the right location for a very good price! We appreciate Michelle Lewis and Cheyne Peck of the financial deparment, their commitm | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ jessica galindoHave taken my vehicle in 3 different occasions for the same issue yet they keep saying everything is fine. Drove my vehicle to dealership no issues starting the vehicle . My vehicle not starting was not why I took in my vehicle. However they indicated they had to jump start my vehicle to move it. When appointment was made they told | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Stephen EarnhardtGreat experience w/ Cheyne Peck. No pushy sales and they were able to find a bank that beat the rate of my credit union, which was a pleasant surprise. Very happy with the transaction | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Daisy SerranoAmazing communication, kept me updated all the time. Explained very well the work that was done. Would definitely recommend friends and family to schedule an appointment. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Mr. QuickJust got my routine maintenance done on my Jeep this morning. The service was excellent, the people were friendly, and the job was well done. They even washed my Jeep! Definitely had a great experience and I recommend going to Grapevine Dodge Chrysler Jeep Ram for all your automotive needs. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Joye BayukThank you Rich for a wonderful experience as always | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Louis SzaboI had as usual a Great experience, contacted my service contact Dakota Robinson, brought my Jeep GCL in for service and he had my loaner car ready and I was on my way in minutes. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Anton HaliburtonService is consistently great here, always quality work and never pushy or trying to sell things you don’t need , really like this place | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Chris ThomasI was having trouble with my Jeep and they were able to get me fixed up in a timely manner. I would definitely bring my vehicle back here again for service | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Hannah BGot my new truck yesterday. Everyone was great. They got me approved and the exact vehicle I wanted for a great deal. Highly recommend. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ diane mcgeeTerry was fantastic to work with! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ King NothingGreat experience, very knowledgeable and nice people. I don't trust my car with anyone else anymore and Heather Gantt always makes sure I'm taken care of | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Debora MarroquinDO NOT BUY A CAR FROM THIS DEALERSHIP. They do not stand behind the lemons they sell. I did the mistake of buying a used car from them about 5 months ago, and I’ve already had to take the car back 3-4 times because of issues that conveniently aren’t covered since the car was sold out of warranty. The extended warranty is covering s | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Lil GarrettGreat experience! Would not go anywhere else. Need a great service advisor? Ask for Jennifer. You won't get any better. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Veronica PaigeI had my car to another dealership 4 times. They could not find my issue. In 24 hours DCJ found it. The service was like a 5 star resort, from pulling up for start of service, to pulling away after. They were always in touch throughout the time having my vehicle. Although they are an hour or so from my home, it was definitely worth | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Casey RoebuckReally great team at this location. Kaden was very attentive and helpful with finding the right vehicle and Cheynne made the signing process real simple and easy. Awesome help here | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Michael ButlerGreat service and awesome service team ... | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Chad ParkerQuick Great Service with a Smile | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Adelene GarciaLove Heather! She explains things so well so I can understand! She listens to all my concerns and is always professional. Will always choose heather to help me in the future! | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Lynnette GonzalezTook my Jeep there for recall work. Dakota provided excellent customer service and updates. Everyone at the facility was extremely nice. Definitely will use them in the future. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Ashley ArriagaRich ( in the service department ) was great ! I work remote and had to been in office in Westlake the week that my check engine light came on. I live in East Texas ( 3 hrs away) so panic set in for me. I called on Tuesday and Rich told me To bring it in to be diagnosed. I did just that Tuesday evening ! Rich told me that he understo | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Kathy BuickThe work was done efficiently, on time and everyone was extremely helpful. Totally recommend your service | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ ND 4LIFEI cannot say enough good things about the service department at Grapevine Dodge Chrysler Jeep Ram. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to assist me with my car troubles. The technicians were thorough in their inspection of my vehicle and quickly diagnosed the issue. They ex | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ David GroceNeeded tires and an oil change. Called in the morning and Dakota got me in and out same day. I received excellent service at a fair price all at one stop. That’s hard to beat. And they even washed the car. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Matt PalmerHeTher was great. Kept me in the loop and was in very professional. Highly recommend using Heather Gantt | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ GGrapevine Jeep- awesome. They are courteous, professional and get the job done. They go out of their way to make sure their clients have a great experience. The only issue I had is I was told my car had been washed, loomed great and was ready to go. It was dirty and there is a place on my back bumper where the paint is coming off li | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Kelli ColemanJeep Grapevine - I recommend! Terry in the service dept. was in communication with me the entire time… and my car was actually repaired as I requested. Thank you! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Lauren StukeyGreat experience. Olick was amazing to work with. He was transparent, kind, funny and made my trip extremely pleasant. Will definitely be coming back! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sterlton WennerMr. Prado the mechanic took extra time to make sure my vehicle was taken care of and my concerns were addressed. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Chris SoutherlandI was very pleased with the turnaround of my vehicle and the care that they took with it. I ran over a screw in the parking lot before I left and my tire started going low so I pulled back around and they fixed it for me right away. Excellent service. You'll be seeing me again. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Reyna HernandezGreat place. Love the customer service experience. Will definitely continue to take my car for service here. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ William BakerService department is first rate. Prompt professional service, good communication and follow-up after service is complete. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Zac Botoneexcellent service on my Ram 1500. have been a customer for 10 years. service department is second to none. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ RON SHELDONI am huge fan of their service and people who take care of you. They are prompt, keep you informed during the process and professional. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Drea LittlejohnI have gone to Don Davis in Arlington for at least 10.. I tried to get in this month and they pushed me out for 7 weeks. I absolutely did not have that experience with Grapevine Dodge. Josh and everyone there was fantastic. I was so worried about my car, but Josh was super helpful in explaining what my options are and kept me info | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Roger YorkGreat service and very fair pricing. Honest dealers for a change. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kelli ColemanAfter having a bad experience at another location I’m so happy with Grapevine. Terry was very helpful and kept me updated on my car. Thank you! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Lee WiseThe best customer service I have ever experienced at any car dealership! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Topacio GarciaGreat friendly team they helped soooo much and pushed the bank until we got what e wanted at a price we were comfortable with . Thank you grapevine dodge . We know where to go when ever we need a new car again!! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Nick BGood, quick service. Easy to schedule. Richard the service advisor was great. I didn’t feel like I was being pressured to add anything other than what I asked them to do. Plan to continue all my service with Richard at this dealership. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Holly JuneHeather, you are a Queen! Thank you for being so great at your job! My car is running like new and I couldn’t be happier. So glad I drove it in from Austin when I could’ve found someone much closer to home. I’m forever grateful! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Lisa BlandThey’re awesome and they have great teamwork they’re nice. They make things happen and they put a smile on your face will come out of there. Happy they make sure it happen?? | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Tom WagnonWe had always bought and brought our vehicles here for service until recently we switched to a dealership closer to our house. We were very unimpressed with the level of service received from the other dealership so now we will only go to Grapevine DCJ. I did not have an appointment but they still got my Jeep in for an oil change qui | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Joshua ConnorsI have had multiple instances of great customer service here where the service team went above and beyond what is needed to make the experience a great one. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Randy GravesFriendly, but just a little slow. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Tracy AbramsThe staff are always so nice and the facility even during construction is clean and inviting. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Alfonso RieraThe service advisor Heather was fantastic! The service mechanic performed the service flawlessly and immediately! I've received service there twice and both times have been very impressed. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Jean VanSchaickGreat service. Dakota listened to my concerns and helped with every one of them. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Monte MitchellGreat service and kindness! Everyone is so helpful! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Michael ArnaoGreat experience, professional, and high standard of quality. Nice vehicles, would recommend. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jessica ThigpenGo out of my way to go to this dealership because they always take such amazing care of us! Could not recommend them enough!!!!! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Kimberly JacksonMy service advisor was fantastic! She let me know my status on oil changes/tire rotations left on my package. Got me in & out in a little over an hour, and that included washing my ??! It was great! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ J FluxHorrible service. Told service department to change transmission oil and pan gasket. Did they do it no NO instead they ignored what I asked to do and did only a transmission flush $523.13 . I told them my pan gasket was leaking that is why I needed it change. Now I have Transmission fluid leaking on my driveway. These people are | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ ken galbreathYes they were right there to meet me at my vehicle before I even shut it off, quick on the draw to get me taken care of,, Heather I was my service rep gave her 100% to get me taken care of, thank you for great service | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Dave HolmanThe purchase of my new truck was stress free. The salesman showed me what I asked for and didn't use annoying upsale tactics on me. The finance team laid out options and let me make decisions without pushing me. Great staff! I felt like a person and not a sales target. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Tom CarseMy service advisor at GCJDR is Heather. She is wonderful! Super efficient and a genuine pleasure to deal with. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Scott TEveryone I dealt with was courteous and professional! Thank you! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Jenny NewtonMaddie was my representative there for my service. She was friendly. Efficient got everything taken care of me quicker than I expected. Great job job! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ JT S.The service department is fantastic. They have a friendly staff, quick service and a comfortable waiting area where you can work while you wait. Highly recommend. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Doug MacExcellent service as always. Super people all around. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Buzz KylerDO NOT GO HERE!! The service department tried to scam $9,000 out of me for AC warranty work. The Warranty people saw there was no need for replacing the head gasket or AC compressor. Grapevine charged me $245 diagnostic fee. I took my car to a reliable repair shop. All I needed was a boost of freon. Come to find out, the scam is to | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Elisa Le MassonI bought my car in December, and since last month they have been calling me millions of times and sending me constant text messages saying that they had a really good deal for me that they wanted to buy my car at an above market price so I can get another one , after a lot of insistence I decided to go there to see their offer, when | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ June GuyFunny thing, asked the price less tt&l. They shot me a price and witth tt&l they acted like I was trying to steal the vehicle. The price was their offer. Not mine.... yet when the deal was done added thousands of dollars to the PRICE they quoted. Dishonest and misleading false advertising. You can do better.... but not with my $$$$$ | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Chad WilkinsonI would not come here. I have had my truck serviced here for about 4 years. This time I came in and they quoted me for a cabin air filter replacement. My truck does not have a cabin air filter. I can’t trust anything they tell me. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Ricky DorseyI recently purchased a new truck from Jacob and the staff at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to help me find the perfect truck for my needs. Jacob was extremely helpful and patient, answering all of my | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Pilar VillanuevaReally appreciate how they helped me with my vehicle, Rich is awesome person and good advisor, nice service and always they keep me on touch with the labor. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Cathy EdleyWonderful experience at Grapevine CDJ. Salesperson Kaden and Jeremiah, Sales Manager Jimmy as well as Jay in Finance were great helps to us with our new truck purchase. We were in from out of state visiting family and they made the whole purchase quick and easy. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Daniel ChapaVery respectful, no complaints thanks. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Juan OzunaMy family and I drove 4hrs from San Angelo and were not disappointed. I purchased a Grand Wagoneer from Michelle. The management were not pushy and very transparent with numbers. I highly recommend. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Dee Dee AshmoreGrapevine Dodge is the best dealership, hands down. Always great service with a great team of service reps. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ James58 year old, Been buying cars my whole life. Cheyne gave me the best car buying experience so far. No B.S., straight, to the point, fair price on trade in, no underhanded pricing. In my opinion, best Jeep dealership in DFW. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Dora CoronadoI love this dealership. They are professional, courteous and efficient. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mary BrownThe service manager Terry took extra care to ensure my vehicle would be serviced and returned the same day Highly recommended | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Clifford BaumgardnerThe staff here is extremely friendly and professional. I would recommend this dealer to everyone. Truck looks great in the driveway! Thanks AG! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Tonya AAnytime Dakota is involved he helps make my service go smooth and he is kind and professional and real! Thank you Dakota and the technicians behind the scenes. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezAssociates are always after the best interests in needs of repair or maintenance to your vehicle in bery professional manner | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Charles WooldridgeDakota was excellent in customer service | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Brian SanfordMichelle was phenomenal to work with probably the best car sales person I have ever worked with | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Danielle SanfordMichelle went above and beyond and made things happen. She was very well educated and super respectful. Jay made sure everything at signing was explained and so helpful. Went in the next day and felt very welcome thank you for the experience. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Ana Maka1st of their customer service was 10/10. And then their service is another 10/10 because it was completed on their projected time. I went in for a full service and also to check on my brake. They keep me updated on the status while I wait at the waiting area drink my free coffee ??. I would recommend them to anyone ???????? | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Skrilla GGGBlack guy with dreads at part department was unprofessional, didn’t even try to help cause I didn’t have a vin number talking bout “that’s just guessing” | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Eric GonzalesHeather Gant took good care of me in the service department 10/10 | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Kerry HickeI really appreciate the constant communication/updates on my vehicle my service advisor (Rick) gave me at Grapevine Jeep. I also appreciate that they still vacuumed and washed my car regardless of all the rain we've had. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Ashley DavisKaden Walters was amazing and the whole management staff went out of their way for me. Definitely recommend. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Frank WilliamsGreat service. I'm from Illinois and I was amazed with the work the team does over there. John was amazing. I came there asking for a certain part, he then quickly took a look at my vehicle and suggested the correct part I was looking for. Then proceeded to fix the problem within a couple of hours. Grapevine, great job. | Read Full Review6/1/2024 12:00:00 AM | Google