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Big Star Chrysler Jeep Dodge Ram FIAT

Big Star Chrysler Jeep Dodge Ram FIAT

★★★★★(165)read reviews
15711 Gulf Fwy, Webster, TX 77598
(281) 394-3955 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 02:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Big Star Chrysler Jeep Dodge Ram FIAT

Big Star Chrysler Jeep Dodge Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (281) 394-3955 today to schedule your next appointment.

Our technicians at Big Star Chrysler Jeep Dodge Ram FIAT are ready to help you!

Business Link Logo

Big Star Chrysler Jeep Dodge Ram FIAT is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Big Star Chrysler Jeep Dodge Ram FIAT today at (281) 394-3955 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ nazario rivera
    Amazing TRUCK GOT A BRAND NEW RHO WITH LUIS BEST DEAL IN TOWN | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Abdul Kamal
    Bad dealership - Here is my experience. I inquired about a used EV car online. A sales person called within minutes (one star for that). I asked couple questions about the car. He said he will check and call me back in few minutes. Got a call from a different sales person later asking you are looking for the Telluride. I said no and | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Mrs. Chelsea B.
    Yikes this place is a red flag from the first phone call. The toxic boyfriend of car dealerships. My husband had been searching for a truck for a little over a month and we found three options we were interested in at this dealership. We were out of town but decided to give them a call to get more information. Upon answering the phon | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ jesus escoto
    I can’t ever get a hold of nobody at financing don’t even bother to call or send emails it seems like nobody works there I should have bought my 2 vehicles somewhere else if you have any questions or concerns just show up in person at the dealership that’s the only way you’ll get what you need | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Evan Wong
    Kevin Tran delivered an outstanding car-buying experience from start to finish. He went above and beyond to make everything smooth and easy. If you’re going to this dealership do yourself a favor and ask for Kevin Tran, you won’t regret it. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Angela Phan
    Had a really great experience! Kevin Tran was super helpful, easy to talk to, and made the whole process feel smooth and stress free. Never felt pressured at all. definitely recommend! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jr Ortiz
    After negotiating a car for few days and came into an agreement I was in and out the dealership financing took around 15min overall great experience shout out to Jesse on sales and Timmy on financing. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Ed Zann
    We love our new gladiator! Richard was super helpful and informative, took care of us , got us what we wanted. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Katherine Aguilar
    I just purchased a Jeep Grabd Cherokee and was truly blessed from start to finish. German was our salesman, and he was incredibly helpful, honest, and nothing like your typical salesperson. He made the entire process smooth, easy, and stress-free. I highly recommend asking for German if you’re looking to buy a car—you won’t be disapp | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ L M
    I guess i.am expecting to much. My first time there and I was waiting in the truck because on San Antonio and Dallas the service advisor come out to you. Here they sit on there bits and YOU have to go find one. After getting past that everything was good. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Martin Gonzalez
    German got me a great deal on a 2026 3500 dually!!!!! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ salvador lopez
    German garcia was very helpful! Made the car buying experience very streamline. No issues was able to answer all our questions and was able to help us get the best deal possible! Will definitely be back cause of him! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Marisa Fields
    Luis was absolutely amazing, and made buying out jeep easy peasy!!! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Ty Mcmichael
    Luis did great! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Wentworth
    richard fernandez helped me he was amazing! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Toya Brown
    A1 customer service I was helped out by Richard Fernandez | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Kristen Evans
    Go seee Richard Fernandez! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Rafael Salazar
    German was the best to give me every option possible and work with me definitely recommend | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ sketch blogs
    German Garcia delivered an amazing buying experience for me and my wife . Beyond happy and grateful | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Jose Garcia
    Outstanding service by German Gracia , best experience when shopping for a new vehicle. Don’t hesitate to go in and see him | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Michael Navarro
    I came in and got helped by German and he helped me get my truck. He was great and very respectful strongly recommend him if you go here. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Shabbir Hussain
    German is awesome | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Keaton
    Wonderful place, I was helped by Richard Fernandez | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Lana Rivers
    Richard Fernandez helped me out and everything was smooth | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ J B
    Fantastic experience- will definitely purchase from again. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ dulce flores
    We had a good experience at big star Dodge, sale person Carolina Lopez was helping us with all we needed, she found the best option and worked with financial department to get us a clear and honest purchase. I highly recommend Big Star Dodge and Carolina Lopez as sales representative. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Luis Linares
    (Horrible Service) - Dropped my Jeep off March 17th for Ticking and Shaking when driving over 60mph, They Fixed the ticking which was The intake Manifold. Last year January 2025 I took my Jeep in for Check engine light. They fixed a few things and one of them was an Injector and gasket that’s under the Manifold. So when they did tha | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Sana Khan
    German made the process easy and made me super confident about my purchase! Thank you so much | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Natalie Starkey
    I had a very frustrating experience with the service department at Big Star Dodge in Webster, TX. I dropped my vehicle off Friday morning for a recall inspection, a warning light, and an alignment. The recall didn’t require any repairs, and the warning light was simply cleared, yet they kept my car until Wednesday evening. When they | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Luis Estrada
    I have purchased many cars in my life time but this experience will for sure be remembered. I am not one to call out specifics about people but will bring awareness. We purchased a vehicle from this location two weekends ago and its been non stop issues since. I understand we purchased managers...demo.. whatever the proper term it is | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Rey
    I was helped by Richard Fernandez and I had a great experience | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Jerrod Norrell
    Went to several dealerships before this one and was disappointed with the service. As soon as I got there Daniel Ramirez helped me out and let me test drive some trucks. There was no pressure and he explained everything clearly to me, great service and highly recommend him if you plan to come in! He will work to get you the best for | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Andres Ramirez
    The process was quick and stress free. Kevin helped me get in and out without any issues. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Travis Ward
    Overall a great experience. Kevin was patient and worked with me to find something that fit my budget. The process was smoother than I expected. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Jose Torres
    From the test drive to signing paperwork, everything went smoothly. Kevin kept things simple and didn’t waste my time. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Dan
    Always ask for Kevin! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Valley
    Make sure to ask for Kevin | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Larry Oliver
    Thank luis for an amazing deal | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Shentina Brown
    Richard Fernandez was so much helpful | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Bengisu Karadeniz
    When you go in request Demario the manager to take care of your needs! I’ve dealt with many dealerships over the last 20 years from Honda- Toyota to Chrysler. This is the first manager that actually listens to your concerns and ensures you walk out satisfied with the job done. As long as Demario is working at this dealership they wil | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Rabiya Noor
    German made the entire experience so easy! He was kind, informative, and very great to work with. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Attiya Noor
    German was absolutely the best to work with and made the car buying process easier and more enjoyable! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Mariana
    German was great to work with! He was able to get my dream car. Thank you again for making this happen! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ anh lê
    DO NOT ASK FOR KEVIN TRAN | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Montserrat Villlalva Reyes
    Great service we just bought a new jeep and our salesman was fantastic he was very patient and helpful his name is Luis 100% recommended if looking to buy a new car. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Travis Starkey
    I’ve given Big Star Dodge Jeep in Webster, TX multiple chances, but this latest experience was the last straw. I even called a week in advance and scheduled an appointment on my day off, expecting my vehicle would actually be serviced that day. Instead, when I dropped it off Friday at 8:30 AM, I was told it would take 24–48 hours ju | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ melvin thornton
    definitely don’t take your truck to this dealership for minor service. They want to keep your truck 48 hours to just look at it. Worst service department. The service riders act like they’re too busy to talk to you. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Grisleidy Frias
    I had an amazing experience working with Daniel Ramirez! He was super professional, patient, and made the whole process quick and hassle-free. Everything was exactly as promised, and there were no surprises. If you’re looking for someone reliable and easy to work with, Daniel is your guy. Highly recommend! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Landen Sanders
    Big thanks to Daniel Ramirez for helping me get into my new vehicle! He made everything simple and straightforward, and I never felt pressured at any point. He really went above and beyond to make sure I was taken care of. I’ll definitely be coming back and telling others to ask for Daniel! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Kantresa Collins
    Luis really hocked me up with my new truck! Super easy to work with | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ adrienne gray
    Bought a Jeep wrangler, Daniel Ramirez did an awesome job! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ tiombe stafford
    Daniel Ramirez did a good job on our Chrysler | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Juan Martin Armendariz
    "Daniel Ramirez made my car purchase expirience smooth and easy!" | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Lipxy Salmeron
    Highly recommend Daniel Ramirez for your next Truck purchase! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Juan Alvarado
    Walked in today and got treated exceptional by Daniel Ramirez! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Enrique Salmeron
    Daniel Ramirez, Outstanding proffesional work to clients! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Marlon Martinez
    Daniel Ramirez was amazing help today! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Martinez
    Great job daniel ramirez! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ David Mann
    My brand-new Ram 1500 Tungsten (under 4,000 miles) suffered a major fuel system failure and left my wife and me stranded on the freeway with gasoline pooling under the truck. We had to stand at a distance for over an hour waiting on a tow. That should have been the worst part—but it wasn’t. Big Star Ram turned a bad situation into a | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Kane Koster
    Thanks Luis Torres! Thanks for being patient and going out of your way to work with us to find us a truck that’s amazing! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Dahlia Deleon
    Huge shoutout to Daniel Ramirez for making my car buying experience so easy and stress-free. From start to finish, everything went smoothly and he made sure I understood every step. I really appreciated how honest and helpful he was throughout the process. I’ll definitely be recommending him to friends and family and will be back in | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Casita De Sabores
    Was in the market for a jeep, spoke to Daniel and he got me a fantastic deal! True professional. I recommend you go to him to get a beautiful new vehicle! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Monika Calvo
    was in the market for a pacifica and went to Daniel. great service, awesome deal. He took care of me! would recommend again !!! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Alex Adames
    Daniel Ramirez was very educated on RAMs ! Very happy with my purchase last week | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Luis Esparza
    Had a great experience buying my new Ram with Daniel Ramirez, answered all my questions. thanks i will be coming back | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Ednna Asrat
    Richard Fernandez was so helpful and kind. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ vanessa moore
    i had Richard Fernandez helping me. everything went well | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ David
    Ask for Kevin | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Benjamin
    Ask for Kevin ?? | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Ivan Castillo
    Gracias luis muy bella la nueva troca | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Nykeythia Hudson
    Big thanks to Big Star! Special thanks to Saleman Lui! Also Jacob one of the manager and Salesman Jeremy! It was pleasure doing business with you all! Great experience. If you need a car these guys will make it happen! Very professional great business and fast! Special thanks to Lui for going up and beyond even after the sale he was | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Juan Espinoza
    Luis and Josh did a great job either our new jeep | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Janet Rivera
    We had an absolutely amazing experience working with Luis! From start to finish, his communication was top notch. He kept us informed every step of the way and was always available to answer our questions. He truly went above and beyond to work with us and ensure our entire experience was great. If you’re looking for someone professi | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Brian Williams
    Not impressed with sale tactics, and I’ll never look at anything from this dealership again! I was ready to purchase a used pickup but I walked away when they increased the price by several thousand dollars by requiring the purchase of a protection plan that I didn’t want to offset them replacing the tires. The tires on the truck loo | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Alicia Gove
    Absolutely impressed with the customer care I received at Big Star Chrysler Jeep Dodge Ram. Jeremy (sales) and DeJuan (finance) made the buying process smooth, transparent and stress free. The other staff was also very attentive and friendly as I was waiting throughout the process. I am loving my new Jeep and would definitely recomme | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Mariah Gonzalez
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Ortiz
    Luis was awesome and made my experience in purchasing my car great! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Walker
    I bought my vechile from them in dec 2022 had a great experience was wanting to buy again but they definitely don’t want repeat customers. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Gary
    Ask for Daniel Ramirez if you plan on going to Big Star Chrysler Jeep Dodge to shop for a new vehicle. He was outstanding with his knowledge on the Jeep Grand Cherokee we were looking at. When we decided to purchase the Jeep, he made the whole process stress free and easy. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Kenny Young
    | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ chris durh
    Luis was great to work with | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Victoria Reeves
    From the moment I walked in until I walked out I was helped and given all the info I needed. The person who helped me was Richard Fernandez. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Tamika Smith
    Richard Fernandez was so much help. I will definitely be back. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Katy Watson
    Amazing dealership! I was helped by Richard Fernandez | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Santos
    Our experience with the dealership was great and we learned a few things. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Santos
    we received good customer service during our purchase! our sales rep was patient and understanding. the finance department was able to meet us on the trade in making things much simpler. My husband is happy with is purchase. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jenna Hew
    I was happy with how everything went and I was helped by Richard Fernandez | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Bengisu Karadeniz
    I went in a few months ago for an oil change. James suggested the 3/$200 oil change deal they have. I went for it. The first oil change I had I went in and was told I'd be out in an hour and it took two hours. They also didn't reset my oil meter so for my second oil change I wasn't able to tell exactly how many miles I had left to co | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Amber Anderson
    I purchased a 2020 Jeep Gladiator from Big Star Chrysler Jeep Dodge Ram in September 2025. The overall experience has been very difficult both during and after the sale. At the time of purchase, I spent an entire day at the dealership and ultimately left without a vehicle. I was told the windshield needed to be replaced before deliv | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ James McDonald
    Luis did a great job with my new truck! | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Mike Witmer
    I’ll be completely honest. The reason I went into the dealer was to return my 2023 ram lease because it was a complete lemon. However, Brittany and Amber did a fantastic job of helping to foster a deal to keep my business with Big Star. The new truck has been great. Thank you so much! Excellent service to everyone. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jacinth Hunter
    Very nice dealership and very nice people working here. I was helped by Richard Fernandez | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Mike Witmer
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ blanca ojeda
    i was helped by richard fernandez! he was amazing! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Sofia Watson
    Amazing service !!!! The person who helped me was Richard Fernandez | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Mitchell Golomb
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Lindsay DeRaimo
    I had a great experience purchasing my Jeep Compass from Daniel and Ryan. Daniel, the salesman, was straight to the point and knowledgeable. Didn’t try to give the run-around or mess with my time. Ryan, the sales manager, was also very willing to work with me and get the price of the car where I wanted it to be. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Tiana Heffess
    Best service ever. Richard Fernandez was helpful. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Kingsley Graham
    I’m super satisfied with the service I received here from Richard Fernandez | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Irasema Zamudio
    Me encantó la compra que hicimos Jeep Wangler | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Katie Gore
    Terrible dealership and customer service. Tried calling 6 times and no one would answer. Got transferred one time and was hung up on. Finally get a sales guy to call me and he basically refused to talk any kind of numbers over the phone. I don’t need to drive over an hour to discuss that. I do not need to sit in the dealership for ho | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Mack bransom
    German Garcia did great had a great experience | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Ruthann Jacklin
    Great selection of trucks. Luis Torres was great. Explained all my questions and made sure everything was correct. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ mike smith
    Walked in with not so great credit today and had been looking for a ram 2500 had the opportunity of getting a deal with Richard Fernandez was signed and put the door within two hours due to challenged credit but they got me within the monthly and in the truck I wanted thank you big star | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Ali Schneider
    Richard Fernandez was so helpful! His customer service skills are top notch! | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Harmony Park
    The staff was super friendly and easy to work with, Eric Gonzales is a wonderful and friendly sales person! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Lu Chang
    Always ask for Kevin | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Randy
    Ask for Kevin | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Johnson
    Really appreciate the help from Kevin. Everything was explained clearly and the paperwork went faster than expected. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Antonio Morales
    Quick service and great staff. Ask for Kevin he helped me. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Justin Huynh
    Great customer service from start to finish. Kevin was patient and helped me find something within my budget. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ruthann Jacklin
    Great selection of trucks. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Mckinnis
    Fair local dealership | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Adan Beltran
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Joseline Ozuna
    Thank you Luis for the new Jeep, service was great! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Delgado
    Thank Luis for the new jeep great experience! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Tramaine Starlard
    | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ britney espanoza
    i love this dealership!! Richard Fernandez helped me | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Hernandez
    I had a good experience here! It was my first time inquiring about a car and it went well. I was helped by Richard Fernandez. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Absalom Escareno
    love my new truck and am very satisfied with the service i received from Richard Fernandez. he made the whole vehicle purchasing process easy and smooth. i highly recommend seeing him if your in the market for a vehicle. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Lewis
    Make sure to go see Richard Fernandez here. I got immaculate service ! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Kristi Miller
    Amazing service!! Shout out to Richard Fernandez | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Toni Blackwell
    I can’t stress how smoothly everything went and I wasn’t really expecting that. Great service! Richard Fernandez is the best | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Beatrice Cardozo
    I highly recommend going here and asking for Richard Fernandez everything went so smoothly | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Shentina Brown
    Richard fernandez was so much help | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Paz
    I was assisted by Richard Fernandez everything went well | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ T C
    Whether you’re looking for a truck or car you should go here to Big Star, ask for Jeremy he definitely will work with you making the process easy and fun! He is super nice & doesn’t waste anytime getting you the vehicle you want. Highly recommend! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Alexander P
    Smoothest buying experience with the help of German. Specially coming from baytown ram where i was practically getting scammed into purchasing from them. Glad i came to Big Star | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Rae Monique
    What an awesome dealership. The customer service was out of world. I was helped by Richard Fernandez | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Avriea Coote
    Richard Fernandez was super awesome! Great customer service???? 10/10 | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Romero
    I was helped out by Richard Fernandez when I came in and he was awesome | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ George Herrera
    This was by far the best experience I have had purchasing a company vehicle. My sales person, Richard Fernandez, was so kind and most of all generous. From him to the manager. It was great. I have purchased a 2025 BMW last year and the kindness and generosity of the people at this dealership was by far better then BMW. I plan on purc | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Lis Garza
    Daniel, I want to thank you for helping me choose my dream car! I love my 2025 Grand Cherokee Limited, it’s been the best purchase I’ve made thanks to all your help and amazing advice. Looking forward to doing more business in the future. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Queen. O Mmeh
    I’m amazed at how good the service was, I was helped by Richard Fernandez | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Danira Droca
    I had such a good experience and i was helped by Richard Fernandez | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Sagrado
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Coats
    Been trying to get ahold of Daniel sales manager but no answer or return phone calls was sent to sales phone rang 0n and on no answer can someone call me | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Jason Gutierrez
    ???BEWARE BEWARE BEWARE??? Thousands & Thousands in hidden fees. These guys are sneaky like scam artists. I took the day off work and drove to this dealership to purchase a truck. I did all my homework on the truck before I came out, the price, TT&L, everything out the door. I knew what I was getting into money-wise, I was excited an | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ JJ DO Right
    Luis got me a great deal on my jeep gladiator best deal in town easy to work with! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Pahmiyer
    Great experience, staff was great and we're not pushy. Will be coming back for my next purchase | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Ron Wilson
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Junior Rodriguez
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ kostas fotinopoulos
    Customer service is the worst , bad part is I was there trying to buy a truck , could only imagine if you bought something and had to have it fixed , sales guy was Israel and I went there to see a truck advertised at 52,233 there were supposedly 2 , neither of them were available to be seen , i was there one hour and still could not | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Chin
    Daniel Ramirez and Kevin Tran provided excellent customer service. I was in and out within a couple of hours with a new truck. Would ask for them again on my next purchase! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Guajardo
    Luis did a great job helped my husband with an amazing new truck! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Vazquez
    Luis did a great job with my new truck best deal in the market by far | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Chase
    German and Dennis were the absolute best to work with. I’ve purchased vehicles in the past and wasn’t provided the kind of professionalism and personal touch these guys gave. I got max offer on my trade in, deep rebates on my new truck, and they were even able to beat my own banks interest rate. I will be going back for any vehicle n | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Jake Bussey
    Luis did a great job with a new truck | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Kyria Gayle
    Richard Fernandez was so helpful | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ portia miller
    I will be back for sure, I was helped and given all the information I need from Richard Fernandez | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Gaby Avalos
    Germán helped me and my husband I would recommend you coming to see him he’s the best! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ luis avila
    German took care of me and my wife I recommend you come talk to him he’s the guy! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Sungmin Jang ???
    Car was advertised on the website for $48k was brought a paper when ready to buy that was $79k, which was sticker price, TTnL, plus $9k of "dealer fees" because "the online price is just advertising to get you into the store" and "ever other dealership does this" Buyer beware. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Yaritza Garza
    If I could give it 0 stars I would! DO NOT BUY FROM THIS PLACE! They want to sale you the vehicle but once you have a problem with it it is impossible for them to help you! Service department are all unprofessional and useless. They always promise a call back from the “manager” manager NEVER CALLS. You ask to speak to a certain pers | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ linda ramirez
    Richard Fernandez was sooo helpful! 10/10 recommend him! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Terri-Ann Stewart
    I recommend that when you go here you go see Richard Fernandez | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Fenton
    Was helped by Richard Fernandez. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Ross
    Simple and straightforward service from Kevin. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Tran
    Kevin took good care of us. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Adrian Valdez
    Great help from Kevin today! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Martinez
    Absolutely loved my experience working with Richard! I wasn’t sure what to expect in the process, but he was so helpful and knowledgeable. ?? | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Jesus Escoto
    Came back after 4 weeks to purchase a second vehicle! German went up & down to make my deal happen I strongly recommend German for your next vehicle purchase | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Linda Wyatt
    Thank you Luis for being amazing and helping me with my new jeep | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Cal Rogers
    Great experience | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Trevino
    Been trying to call all day, finally got someone to answer and they just forward me to a mailbox. | Read Full Review
    2/25/2026 12:00:00 AM | Google
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