About Autonation Chrysler Dodge Jeep Ram North Richland Hills
Autonation Chrysler Dodge Jeep Ram North Richland Hills is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (817) 717-3794 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram North Richland Hills are ready to help you!
Autonation Chrysler Dodge Jeep Ram North Richland Hills is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram North Richland Hills today at (817) 717-3794 to learn more
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★★★★★ Cameron CaywoodTony was helpful, kind and patient. I hate car shopping and dread it, but Tony was so friendly and calm and put me at ease. Thank you, Tony! Josh and JR were amazing, too! Thank ya'll! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ India DavisJust purchased a Hyundai Palisade from Auto Nation Hyundai and I had a great experience. Young was a great from start to finish and everyone was kind, fair and personable. Thanks for a great experience. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jennifer HernandezGreat representatives and staff! I recommend speaking with Jayden or Gabriel | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jennifer GonzalesI can’t say enough good things about my experience here at this dealership!! Axel was kind and patient with all my questions and concerns. He went above and beyond. The finance department, Fred in particular was also fantastic!! Thank you again and YES I’ll be back for my next purchase! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Cassaundra DufferEveryone at this dealership is so friendly and helpful. Randall was pleasant to do with and was extremely helpful with everything. Fred was extremely helpful with the financing. They both did everything they could to get me what I needed. I was stressed out about my old car but after working with them the stress just melted away. I l | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ zuphlas.Just bought a 2016 TSI VW Golf for the people who work here. Car was well priced and in amazing condition. There’s a couple scrapes here and there but it’s nothing I’m personally bothered with as I feel the price is still accurate despite damage in my opinion (that and the parts that they’re on are probably gonna be switched out at s | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Mark MobleyGreat price, quick and friendly service. They got my car fixed and back to me in a very timely manner | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Jorge SaucedoMuy buenos los vehículos hyunday el problema es el personal es muy poco capacitado para ayudar. Les pides que quieres hablar con el manager y no quieren solucionar tus problemas en Finance. Nesesitan comunicarse más con los clientes. Para evitará problemas De este tipo les dejé un vehículo y ellos lo iban. A terminar de pagar y va | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Pamela FreemanThe salesman was very knowledgeable and did a great job explaining everything to me in a fashion I could understand. Very personable and kind | Read Full Review11/15/2024 12:00:00 AM | Cars.com
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★★★★★ Martha LewisHere is a review that will help those who look for realistic reviews and want to make their own assumption when buying a car. I was convinced that AutoNation was able to handle my car buying experience with all the other ratings and reviews that I read. I recently purchased a car from AutoNation and lets just say it left a mild soar | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Lindsey CepedaSon saved up his own money for his first car, put 4k down, bought one. Well 5 months later it's been in the shop 2 times and major issues. It's in the shop now with a quote of 10k to fix it! Why should he be needing to replace a timing chain, water pump, and the list goes on and on for a car purchased 5 months ago! Horrible, the c | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Arden HuffstutlerWent there to get a State Inspection, got the work done in a timely manner. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Megan BeckSmooth and easy, Celeste is great! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Tisha S***Update as of November 12, 2024 It took 5 visits, 3 oil changes and a call from my out of state husband, but my car is finally as it should be. Thank you John for getting it done. Honestly I have tried to give them the chance to make it right, but it’s just been too much! My car went in for warranty work and they’ve just continued | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Gregory BoxMost of the experience has been great. However, we bought a 2019 Ram, we were told if anything was wrong to bring it back and they would fix it. The power mirrors don’t work properly, and my son was told within the week he bought the truck that they wouldn’t fix them for him, they weren’t covered. I guess they must have missed that w | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Regan PowersI wish I could score less. 5 hours in the dealership-ok. Salesman Tony was great. Fred in finance decided to have a long lunch so we waited over an hour to sign paperwork. Then he had to go back because it wasn’t ready. Another hour. Ok- a week after purchase the oil light comes on. I told my son to go get it changed-sometimes things | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Michael SeyboldPurchased a used santa fe 2014 in november 2023. Had 97000 miles. Looked in really good shape. Assured by salesman that cars were certified free of major issues. Fast forward. November 1 year later. After putting 4000 miles on it and using oil informed needs new engine due to faulty piston rings. Strongly urge you have a car inspecte | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Mitch ArterberryI really enjoyed the down home feeling I had when dealing with the professionals at Auto Nation Hyundai North Richland Hills. I felt welcomed and appreciated all the way through my purchase. There was never pressure and they were patient in answering every question. I’m so grateful for their assistance and can’t say enough good thing | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Sylvia CarrilloI went for my oil change per my reminder on my dashboard and had a wheel alignment. I scheduled an appointment ahead of time and decided to wait. My service was completed within the timeframe that Mason offered. I was pleased with the wait time. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Shaniqua “Only MiTy” WilliamsonMy experience was great! They were able to fit me in last minute due to an emergency and I am so grateful. While I was the last customer, I appreciate no one giving me an attitude about it. They took their time and even washed my vehicle. I am so grateful! | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Linda NegronGreat experience here. They were very helpful. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ DaveI am very happy with the service my car receives with the Autonation Hyundai team at North Richland Hills. My car was in service for a while but I received updates and it was definitely worth the wait. My Sonata is better than ever. Jorge is an excellent advisor! I will keep coming back. Thank you so much! | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Monica EnriquezMason, my Service Advisor, was extremely professional, informative, personable, and efficient? | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Chris BozemanEarlier this year in April, I purchased a 2020 Hyundai Palisade Limited from Grapevine Ford. It was recently due for maintenance. I brought it to this dealership because it had a good rating. Well, once again I've seen just how little these ratings actually mean. I had been driving around all morning, starting around 6:00 AM - Satu | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Clyde McThey did a brake job and valve cover . Did a great job. I've been going there about 20 years. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Bryan BlackburnIt was great. I had an 8am appointment. I got there early. I was initially told that my issue would take 2 to 3 hours. I was out in 10 minutes. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ melissa StewartMy son and I went to visit these folks this evening in hopes to buy him a new car. It was a bit of a struggle because of our budget but these guys made it work. Johnathan Ruff the Finance Manager was wonderful and genuine. He was down to earth and honest and just and all around a great guy. I know that I could have gone a little lowe | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Ketreanna JordanMannnnn omgggg no lie I went in to CarNation Having Fear And Under The Impression that I Wouldn’t get Approved for a car but When I Say Jesus & Gabriel Did An Outstanding Job & Performance I mean Respectful Kind They Even Was Sweet To My Kids But The Biggest Blessing Came In The End When They Worked Hard To Get me Approved for a Vehi | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ SergeiI had a great experience. My salesman Young Lee was very helpful and made it all easy and seamless. Johnathan also did a great job laying out the paperwork and everything making it very simple and straightforward. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ J. L.We an outstanding experience at AutoNation Hyundai! Jaden Jassim, our sales associate, went above and beyond to make the process of buying a new car smooth and enjoyable. From start to finish, Jaden was attentive, knowledgeable, and truly cared about finding the perfect fit for us. Exceptional service all around – highly recommend!” | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ ihateadvertisingGood experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review11/4/2024 12:00:00 AM | Cars.com
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★★★★★ ihateadvertisingGood experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review11/4/2024 12:00:00 AM | DealerRater
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★★★★★ Darion GarrettHonest and open communication throughout the process.! I have my car back and back on the run thanks to the technician and service advisor. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Nina IvanovaGreat service, fair prices. Love the dealership | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Brett SingletonGood experience with entire staff. The went the extra mile | Read Full Review11/1/2024 12:00:00 AM | Cars.com
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★★★★★ Melissa RowlesTreatment was good but don't bother scheduling an appt. 1st come 1st serve. 2 hours for an oil change | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ babita bhandariall the staff are nice and helpful.. waiting time was already informed but it will be more helpful if waiting time is less | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Pedro Correa (Pedroca)Great service: precise, affordable, fast. I wish I had gotten info on how to get my inspection renewed after the service maintenance I did... My son used to do it for me. So, now, I'll have to find out what I still need to get that sticker updated ?? | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Charlize RandleSeamless buying experience in every regard! A special thanks to Axel for explaining the features of the car and being hospitable from the moment I called the dealership, to the moment I drove away. Every person in the dealership made me feel right at home and comfortable with my buying process, highly recommend! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Gabriela Rivera-CamarenoAxel and Abdiel gave me and my mom a great customer service. They helped us through the process of getting a new car after I had my car accident, and made the whole process so much less stressful than I expected. Go to them!!! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ SaMaRaI JaCkJust got my first car from here. Overall great experience. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Angel IzquierdoVery good job and experience..thank to gorge...Very friendly,,very professional...knows the job...thanks for taking good care of my car...God bless you all... | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Connie Riley10-29-24 from purchase May 15,2023 through out coming every 6 months for regular maintenance: oil change, tire rotation and other maintenance work in Srvc Dept… I haven’t been disappointed. This AUTONATION NRH is FABULOUS. Then for the service techs to awww about my beautiful “DALLAS STARS” green palisade makes me very proud and happ | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Gauhara BuzaubacovaGood service center,Jorge helped us a lot, managed everything on time, car got fixed everything in one day | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Cindy HutchinsConvenient, friendly and very professional! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Tom SimpsonGreat service. Car was completed before promised time. Easy to book online. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Franklin PooleThe service advisor Zachary was exemplerary in taking care of my daughters car He really cared and made us feel whole once repairs were completed. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Tom RushlowOur sales person, Ryan loving was one of the best sales person we’ve ever met, went above, and beyond we gave him five stars! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Christopher MooneyWorking with my leasing company to buy a car from AutoNation Hyundai, only to be told there was a bunch of add ons from the online price after we were ready to make the deal. Unethical and Bate and switch tactics. I will never do business with Autonation ever again. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Briana RandolphThe trade-in process was exceptionally easy, thanks to the excellent service provided by Young. He was highly informative, listened attentively, and ensured all my questions were thoroughly answered. From the moment we stepped into the dealership to the time we left, Young made an amazing impression that will leave a lasting impact o | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Omar JaimesGabriel was great! Helped us get in to an f150 and was able to help us through the process over the phone since we lived an hour away, he had all the numbers and paperwork ready to go before we got there! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Deanna RitzieDisappointing, always have my service done here where I purchased my vehicle. While it wasn't the usual all-day appt, I was not happy with the service. Had the tires rotated and no one checked the air in the tires even though I mentioned when I checked in, I was going on a 1200-mile road trip the next day. The air pressure was sig | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ mitchellnegriWas a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ mitchellnegriWas a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review10/24/2024 12:00:00 AM | Cars.com
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★★★★★ Michael RayosTerrible, don't go there financial guy hides information from you and add stuff to your loan, never gives you the final amount until you signed for all other stuff u never agreed to and he doesn't show a summary for every charges he added, This is by far the worst experience I ever had buying a car I bought one and leased one befor | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Dixie RiserMade my trade in experience quick and easy. Test drove 2 cars, traded mine in and did paper work in under 3 hours. Xavier was a pleasure to work with. He answered all my question and helped me find the best vehicle in my budget. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ amy thorpeHad a great selection of vehicles. Jason was attentive and communicative. Made sure we were satisfied with the experience. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Tim GuytonParts department is a nightmare.Tell vendors they have parts in stock. Send driver on hour long journey to find out not in stock. This has been multiple times now. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Eric NovaThank you Mo for the great deal and service! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ jean-lucI am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review10/21/2024 12:00:00 AM | Cars.com
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★★★★★ jean-lucI am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ dylan roseBought a brand new 2025 Tuscan and got to drive it home and then back to the dealership for repairs. Apparently they don’t do quality checks to verify everything is in working order (like tail lights) before selling it. Oh and since they won’t make any money on the repair they’re in no rush “it will be done sometime this week”. Do yo | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Michaela PabloJorge was very friendly and kept me updated throughout the whole process. Service was quick and everything I needed gotten taken care of. Great experience! | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Nora ApodacaListened, found a warranty for me and took care of it of all my concerns | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Dr. Jessica C. SalazarJonathan was the best salesman and represents your company well. He helped me with all my questions and was very patient. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Ashton HooksIf your looking for top tier experience and good food , look no further. And the best tea!! Sunni was sooo amazing and very professional . Kne2 all the ins and outs of the the we discussed to where I had to no choice but to buy . My overall was top tier . Next you visit ask for sunni. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ A- MorI recently purchased a Jeep Unlimited Rubicon and had an amazing experience thanks to Ryan Lovin. From the moment I called, Ryan had everything ready and made the entire process incredibly smooth. He wasn’t pushy at all, which is something I really appreciated. He was professional, knowledgeable, and genuinely cared about making sure | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Not neededWorse experience ever. They were the 3rd Jeep dealer I visited based on their advertisement. They claim to have a dealer discount of roughly $7k, then you get to the dealership, and they add on $6500 in worthless options. Needless to say, lost a customer with the misleading ads. Gotta wonder how many people fall for this type of ads. | Read Full Review10/17/2024 12:00:00 AM | Cars.com
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★★★★★ John HarrelsonEasiest car buying experience I have ever had. Straight forward pricing, friendly people and fast. Thank you! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Paviter Singh VirkQuick service. Polite staff. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ burgs_hostage.0kThe salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review10/15/2024 12:00:00 AM | Cars.com
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★★★★★ burgs_hostage.0kThe salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ veronica segoviaThis place is a joke, nothing but lies to try to get you to sign a contract. It’s sad that you can’t even find a honest car dealership now and days because everyone’s just looking for that commission. Beware Jaden /Jaylen will tell you a car is certified over and over and right before you sign that contract. You find out by a differe | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ JimFast service at a good price. Friendly staff and comfortable clean waiting room. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Christopher FlemisterI appreciate Michael 's Friendly customer service demeanor and your quick professional service for my car ??. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Audra LewisMr.Cano did a great thing job talking about the cars we were looking into and treated us with respect | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ T ReynoldsI hate to say that buying a car is never a pleasant experience, but truly, it is a hard, frustrating process! AutoNation Hyundai North Richland Hills made the process better! It is still a long process, but the team here really was easy to work with and pretty upfront. They did get me the car I dreamed of for the payment that I de | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ mufaro bwerazuvaThe communication was good Did well on my oil leak | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ k smithWill never buy a Hyundai again. 2022 Santa Fe gave message it detected a potential issue with engine control compartment & engine light came on. Called dealership & scheduled appointment. Received notice they would need to keep car for 7-10 days along with $200 diagnostic fee. What happened to the wonderful warranty?? 7-10 days wit | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Mary Ellen ThomasVery professional and thorough analysis and repair. It did take some time because of the complexity of the issue, but I was given a loaner vehicle during that time. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Michelle Bong (Honey)Ryan and Jorge are great | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Mikedthe1Jorge helped our family out tremendously with the long waiting game of a new engine on a recall we had! They took care of us with a loaner and sent pics and updates every step of the way. Thank you! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Teresa AlbrechtGreat service, very professional and timely. Michael W. was thorough and a pleasure to work with! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Bradley PickleDon’t know who’s more useless the Hyundai sales team or the service squad. Service can’t answer any questions and sales team can promise to take care of things and do absolutely nothing. Can’t trust these guys as far as you can throw em | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Michael RedmondMy service advisor, Michael, was very helpful. I felt like I could trust him. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Sharon RuizGreat atmosphere and everyone was very kind. Except, ya'll had no water at all. That was a bit annoying being that it was Saturday. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ recce12I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ recce12I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review10/9/2024 12:00:00 AM | Cars.com
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★★★★★ Rosalind OwenJason is an outstanding Salesman. He makes sure you get what you want at a price you can afford. Great Experience! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Jason ChiangI recently purchased a car from AutoNation Hyundai North Richland Hills, and I couldn't be more pleased with the experience. From start to finish, the staff was professional, knowledgeable, and genuinely attentive to my needs. They took the time to answer all my questions, ensuring I felt comfortable and confident with my decision. T | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ David WilkinsAutoNation Hyundai made the car purchasing process so smooth. This is my second time purchasing a vehicle from them and I will continue to purchase vehicles here. Thank you Randall and AutoNation Hyundai | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Mandy McCainI would give this service department a zero if I could! Took my Palisade in with very specific instructions of what's going on with my A/C. They don't touch the vehicle for 4 days to even diagnose. When they finally do diagnose, they tell me I have a leak somewhere. No correspondence whatsoever. After having my vehicle for 2 weeks, m | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Marve SoutherlandI can’t stress enough NOT to take your car here for repairs! I was told by another auto mechanic after my car started having issues from their repair, that they did not replace one of my spark plugs when performing the tune up. The advisor Kylan only wanted to do another diagnostic ck and keep my car for 5 days. I ultimately let anot | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Cathy JenkinsProvided great customer service. Did not have a way to get home and they arranged transportation. Car was completed very timely. Excellent customer service. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Cloud Show (The Cloud Show)I bought an Audi at AutoNation. It had a 3-month warranty. I never drove it off the lot because it needed to go in to get its gas tank fixed. So it can pass inspection. I finally get the car and the inside of the tires are slashed. My tire Guy said take it back so I went to take it back. Luis at AutoNation promised me he would take c | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Chandra CooperTony our sales guy was amazing and honest. He told us like it was respectfully which is how we wanted it. Our finance guy Fred was awesome as well. Both of these gentleman went above and beyond. We will definitely be going back next time | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ amy henshawMichael at the collision center and the dealership did right by me. They replaced my engine on a 6 year old car and gave me a nice loaner to drive . I appreciate the customer service | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Elias Daniel Castro CaballeroService was super fast!! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Verneita WashingtonMy salesman really took the time to work a trade in deal and place me in a new 2025 vehicle that I love. Thank you | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Roy BensonWe purchased a Certified Preown 2023 Hyundai Veracruz in May. The car had been kept in the dealership and they were selling it. Our salesman told us three times that since it was certified we would get the 36,000 maintenance like a new car. He told me this three times. On the test drive, while looking at the car before leaving and a | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Moises AmadorI had to drop off my vehicle for a fix that was keeping me driving it. First personnel I dealt with was adamant on getting me a family vehicle and all I cared about was getting from point A to B, we would make it work. Well they got me a vehicle on them to make sure my family had a car. Personnel ended up quitting and Joe took over. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ NacoleFriendly and helpful staff. Kept me in the loop entire time my car was there. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Vic ReyesHyundai no nos ha dado ningún problema y los 3 coches han salido muy buenos. Jorge, el asesor de servicio nos ha atendido las últimas 3 veces en los servicios de los autos y es una excelente persona, muy educado y siempre dispuesto a explicar y ayudarnos. Sin duda, todos los asesores son buenos en lo suyo, pero Jorge Caldera ha sido | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ maryam hashimI recently had the pleasure of working with Jason Rudd from the AutoNation team, and I cannot express how grateful I am for his outstanding service! From the moment I walked in, Jason was incredibly attentive and knowledgeable, ensuring that I was well-informed throughout the entire car-buying process. What impressed me most was how | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Amanda HicksI want to share how wonderful my experience was this past weekend. From the moment I called and spoke with Randall about a car I saw online to the financial gentlemen helping me set up my warranty insurance and payments…flawless and easy the whole way through. Those guys worked with us to make sure we were getting what we wanted/and | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Daniel JauHad a great experience buying a car from Autonation Hyundai. My salesman Jaden was very knowledgeable and patient. I highly recommend buying your next vehicle at this dealership. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Lori GentryHyundai and Jorge took such great of me. The best customer service. While working on my car, they made sure I had brand new car the whole time. It was great. They definitely live up to thier promise, if anything goes wrong with your car they will fix it. My was 92,000 miles. Thank you so much for all that you did for me. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Dana MonroeThe people in the service department at North Richland Hills Auto Nation were great this past week. I had my second oil change and when I scheduled the message I got said a 2 to 3 hour wait. Well I was at in a little over an hour. And they even washed my car. I am hooked on them. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Robert WarrenGreat service. In and out in no time. Will be back for my next service. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Robert BaileyGuys were very professional, will always take my car here. Thanks guy for being fast with my vehicle. 10 stars... | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Maulik ThakkarBad FINANCE service team. In my case, I didnt ask and explicitly declined service contact of 4000$. And still added to loan. More than 2 months to resolve the issue. Finance team is not doing enough to resolve the issue. I would not consider this dealer in future. Those who gave 5 Stars, Please recheck your documents, loan amount | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ R RudzaviceI liked the salesman, Jaden because he worked with us to get the vehicle we wanted for a reasonable price. Everything went very smoothly and we weren’t at the dealership for hours. Great experience and I love the car!!! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Ashely VelozJorge is the best advisor there is! A1! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Arnold ColeThe service personnel were friendly and helpful. The service was completed as promised. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Teresa Hughes LMTJonathan was my salesman i told he what I was looking for. He went got one in the back and was the one and only I looked at. It was so nice how he listened to what I wanted. Thanks | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Tisha SHonestly I have tried to give them the chance to make it right, but it’s just been too much! My car went in for warranty work and they’ve just continued to make it worse and worse…and they know it. I’m so dissatisfied with their service department….this will be my last Hyundai purchase! I will give more details (like sooo many) when | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Richard Cortez SrGreat and professional service at all times. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Erick CastroAmazing work they are fast and Zach helped me out a lot. They even did a complimentary cleaning | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ DavidmonseyWe love the Jeep! Thank you Jordan, Jose and Nick! We appreciate you and I will be back for the Hellcat!! As soon as I can talk Bonnie into it!! Wish me luck!! | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ DavidmonseyWe love the Jeep! Thank you Jordan, Jose and Nick! We appreciate you and I will be back for the Hellcat!! As soon as I can talk Bonnie into it!! Wish me luck!! | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Marquelle HaywardThank you, Mr. Mo. Your exceptional sales skills are truly deserving of recognition. For your next car purchase, consider Autonation Hyundai and seek the expertise of Mr. Mo Ibrahim. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Miranda RangelI was looking for a 3rd row on budget for my family and Jason Rudd helped make that possible. The process was quick, easy, and I got exactly what I was looking! Thank you Jason for being so helpful and making such a dreaded process actually fun! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ S GRyan Lovin is very helpful! Understanding and trustworthy professional. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Morgan by:masonRyan Lovin was one of the best salesman I’ve ever dealt with wasn’t pushy at all and was very knowledgeable. Will be coming back | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Steve StreitzVery good people. They knew i was looking for a good, fair deal. They did it! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Marcus ThigpenI recently purchased a car from Hyundai, and the entire experience was exceptional! Celeste, my saleswoman, was an absolute pleasure to work with—knowledgeable, patient, and attentive to my needs. She made the car-buying process seamless and stress-free. Fred in finance was equally amazing, providing clear and helpful guidance throug | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Chan KhamlaiNice, clean and big inventory, was excellent working with Ryan ???????? | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Angela PorterI purchased a beautiful vehicle at AutoNation Hyundai. The salesman, salesmanager and finance manager all were very warm, courteous and friendly. I had a wonderful purchasing experience and I am so pleased with my new vehicle! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Miriam SweetinAlex Ajraz was great to work with buying a new Sante Fe. We walked in old school style and he quickly introduced himself and retrieved the car we wanted to test drive. He even parked the two colors we were considering side by side and entertained our sons so we could decide. He was honest with us that the original special paint color | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Trivon WilliamsGeorge was great to me he worked with me for a year and the was extremely helpful ty George hyundai nation. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Magaly MaldonadoI just wanted to take a minute to rate my experience at AutoNation Hyundai. Since the moment I walked in Abidel Rodriguez was very helpful and very professional at answering all questions. I ended up purchasing my vehicle that same day! He will take care of you with a huge smile on his face. I also want to Thank Joe my service advis | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Jay GThe sales guy, Jason, was very thorough and explained everything. It all sounded good and we did come to a deal but it still took over two hours. Typical Finance trying to add a bunch of adders, but overall it was a good experience. I got out of there a little over 3 hours and I'm not used to that, last car I purchased it only took m | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ ebmxSalesman was great , finance manager not so good . Watch out for the addons! He tagged $3800 extra for paint, dent ,and a better warranty. You read the contract and is not that good. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Cynthia WittJason Rudd is the best! Just a bright ball of sunshine! I wasn’t sure I was going to buy a car today, but he went out of his way to answer all my questions and he went above and beyond to give me peace of mind with my purchase ! I was a Toyota girl, but maybe I’ve converted now! Thanks for making it happen, Jason! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jane HansonI was truly disappointed that my Hyundai Venue had air conditioning failure in the Texas heat, and the dealership could not get me in expeditiously to troubleshoot the problem. That said, my Service Advisor, Chris Decker was kind, compassionate and incredibly professional. I suffered another week driving in rush hour traffic in tem | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Stephanie BryceI had an appointment for an oil change. After I checked in, I was told there was a recall on my car and it would take about 3 hours so I was given a ride home so I could wait. It was only 2.5 hours and my return ride was on the way. I signed my paperwork when I got back and all was done. It was a great experience!!! Chris and Zach a | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ ebmxSalesman was great , finance manager horrible , you will get rape with addons if you don’t look closely. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ jose sanchezFast oil change and quick recall fix thank you! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Beverly FierstI always received very good service at AutoNation Huyndia North Richland Hills Jorge made this service visit quick and easy. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Travis VickWould like to thank JASON RUDD for a great experience. he's a great guy and down to earth salesman. I would recommend him and autonation to anyone. He took care of us for all our needs! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Tara PorterSuper clean and professional environment. Fredrick Griffin and Xavier were so patient and helpful. 10 out of 10 experience! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Jay GThe sales guy, jason, was very thorough and we did come to a deal but it still took 3 hours. Typical Finance trying to add a bunch of adders on there but overall it was a good experience. I got out of there a little over 3 hours and I'm not used to that, last car I purchased it only took me about an hour. Hopefully they can speed thi | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Megan NajeraaXavier made my car buying experience an absolute breeze! He showed me the exact car I wanted with the same price point I needed, he worked with me on my trade in and what I could afford monthly The whole process was smooth and easy!! Best car buying experience I've ever had. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ EJ SharpAbsolutely, hands down, best service team in the Fort Worth area. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ DavidmonseyWe love Jeep this was our second one. We found the one we wanted with ease. Finance was a breeze and finance manager was 10/10. Went to drive off and there were no floor mats. Looked at sticker and they should have been in there. We asked and were told they dont come with this model even though was on sticker. Asked again and was blo | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ DavidmonseyWe love Jeep this was our second one. We found the one we wanted with ease. Finance was a breeze and finance manager was 10/10. Went to drive off and there were no floor mats. Looked at sticker and they should have been in there. We asked and were told they dont come with this model even though was on sticker. Asked again and was blo | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ MariowhiteJavier and Nic made my experience the best I’ve ever had. I was in by 10 and on my way home, waiting for the car by 1pm!! 10’ Stars! | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ MariowhiteJavier and Nic made my experience the best I’ve ever had. I was in by 10 and on my way home, waiting for the car by 1pm!! 10’ Stars! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Henrietta JimenezChristoper was courteous and explained the service and told me timeframe expected to service my car. Texted me and sent me photos of my car. When I picked up my car he explained everything and brought my washed vehicle to the service area for drive out. Extremely happy with the service I received. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jarrett CookService department was great! I had an unusual circumstance they were dealing with from a sister dealership and Joe and his team were great! They got everything taken care of for me in a time crunch and communicated everything along the way. I wish they were all that easy. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Ashley KelleyThey were very helpful and informative. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jackie MartinezI traded in my car for a new 2024 Tucson! Huge thanks to Seth in finance who explained EVERYTHING to me and made this process easy. I was very hesitant at first but after sitting down and going through paperwork I’m glad I did. Huge thanks to Young in sales who took us on test drives to find the right vehicle for me (it was a hot day | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Kelly AyalaTony the sales gentleman Made the experience amazing ! He helped me in all aspects He got me my dream car !!!! Definitely coming back ! For my daughters new car | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Linda HolsonbackDisappointing experience. Initially contacted them through their website about a specific new vehicle they had listed. Best response I got was to check their website for the price. Not very interested in selling their inventory. Bought the same vehicle from Norm Reeves Hyundai Irving. The price was good and the customer experien | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Bob BlackExcellent communication skills from service department. Service work done as expected. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Marc WhiteThey worked with my budget and provided a vehicle to suit my needs | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Sherrie BodifordAwesome service and friendly atmosphere | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ J CookI don't usually go into the dealership for work on my car, but after today I will be from now on. Mike was great to work with & made sure that he explained everything to me & get me in & out pretty fast. I will definitely be going back from now on | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Carina CruzI’ve had a great experience with the service department! Jorge is always helpful and goes above and beyond to ensure everything is taken care of quickly and efficiently. His professionalism and friendly attitude make every interaction a pleasure. Highly recommend! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Erin RazoPainless trip to the dealership. Quick easy transaction. Got the vehicle discount as well as the promotional rate without having to fight about it And no one shotgunned my credit out to a million lenders. The car is great. Technology and finish in the new Hyundais beats everything else I looked at. Ask for Ryan | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Fiona KoenersHad two tires with extremely low air. They helped me immediately. Great and friendly service | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Vikki ParkeyI have been a customer for a very long time with NRH Autonation Hyundai and highly recommend them! Sunni was great liatened to my wants and needs and I’m now a proud own of 2024 Tucson Hybrid and I absolutely love it. Thanks to all the wonderful peeps working at this location. Consider NRH Autonation Hyundai for your the best | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Landon MillerRandall was great, took his time with explaining everything we needed to know was first time buyers. Everyone was super friendly and helped us find exactly what we needed | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gustavo GoncalvesVery smooth process. I went online and scheduled to come in. Dropping off was a breeze, they communicated with me all along and my car was ready on time. Picking up was just as easy. Will be back for sure. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Kat WhiteDon’t take care of their customers. After you drive off the lot, they wash their hands and don’t honor the warranty you purchase from them. I had my car a month before the entire blew and even though I bought the warranty, they refused to honor it saying I drove the car and damaged it!! In a months time I drove a car enough to cause | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Lee EncarnacionMy wife and I always have had a great experience at Automation Hyundai North Richard Hills. Our Tech Jorge is super friendly and professional every single time. We couldn't be happier with his excellent work and dedication. Thank you for the great work. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Monica Alejandra Garza GarzaI am amazed with all the team, they explained everything, they did not rush me to do the purchasing and they responded to all my questions, they were transparent and patient with all my requests. They delivered the SUV clean, very clean and delivered all the paperwork including the CPO certificate. Thanks Young, Luis, Ryan and Jesus | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Phillip WilliamsI leased my second vehicle from here just over a week ago. Gabriel was awesome during the whole process and has continued to be awesome even after by helping with all of my questions!! I highly recommend this dealership and Gabriel!! | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ lonna helmsThis is the 3rd service I have had with AutoNation Hyundai NRH and everytime service is fast and done well. Thank you! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Steven KiterAwesome sales and service experience. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Ann G ALGAutoNation Hyundai/North RichlandHills is a "Winning Team"... at what "Matters" to "You"... the customer. From my experience with this dealership, 5-Stars are in order with the sales expertise and outstanding customer service. Thank you so very much to (AutoNation Hyundai) Wonderful Sales/Finance Staffers: - Gabriel/Sales - Joshua/C | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Judy McMasterExcellent sales person and follow up was great. Will do business with Jaden in the future | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Dan RobisonIf you are looking for a new car, go see Jason Rudd and the team at AutoNation Hyundai in NRH. Jason showed us everything we wanted to see and talked us thru all the options to help us find exactly what we wanted. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Becky IngalsbeJason Rudd was an awesome salesman to work with. Very friendly! He listened to what I needed & was able to stay within my budget He got me a great deal on my 2014 Sonata. I highly recommend Auto Nation Hyundai in North Richland Hills It's a wonderful place to do business | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ donaisha b.Sunni and Fred were FANTASTIC!! they made this so easy and simple for me. Sunni was amazing!!! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Dean RossMy visit Saturday, August 31st was to purchase a warranty for my Hyundai Sonata purchased from AutoNation because the original warranty had expired. Zach in the Service Department completed the vehicle inspection and Jesus handle the warranty purchasing process. Both men were extremely polite, kind, courteous and professional. I | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Stacy RogersTook my Palisade in for a sunroof that would not open or close all the way and an occasional popping sound in the rear of the vehicle. The sunroof and rear shocks had to be replaced and my service advisor Jorge did an amazing job keeping me informed through the whole process. I did not have to inquire one time. He was able to get us | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Martha GuerreroJorge Caldera was my advisor he takes care of my auto fast. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ PRISCILA BORDONESJorge's attention is excellent! Always attentive and willing to solve | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Ron StrongI was fortunate to get to work with Randall Cook, who helped me get there when I got lost. He went the extra mile many times and patiently answered my questions and helped me get the vehicle that I really wanted. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Dawn ChitwoodGreat car buying experience. Highly recommend the team at AutoNation Hyundai! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Bri bMr. Jason Rudd was absolutely incredible, he was able to explain everything about my car perfectly and I walked away with an amazing deal and no regrets. Thank you so much Jason! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Greg BarbereeJaden was great to work with and took care of us through the entire purchase process. I appreciated AuoNation Hyundai’s up front pricing with no hidden dealer fees. I will definitely check back with Jaden and AutoNation Hyundai for future purchases. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ Kate BlossomJason Rudd was great. He brought the vehicle to me for a test drive then made the sale hassle free. I went in and signed paperwork with Fred Griffin who made the process painless. Love my Palisade! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Bennie CoxI was most pleased with the way my car was taken care of when it was in for it’s regular maintenance. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ William WhiteGot me in without an appointment. I needed to have my headlight replaced. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiRevisit today due to tires issue, like last time Jorge has taken care my car very professional. Thanks very much! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ RickService reps had curt attitudes. Is this a reflection management & dealer pressure?? | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Omar RutlandThis was my 2nd time going in for service. I had a good experience. I liked the fact that they cleaned my car after the service | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Sean JonesZachary took care of my issue with my Kona the same day! I had an issue that would have taken me about a week to get resolved, via the normal scheduling systems. I called the dealership, talked to Zachary and explained my issue, and he said, “I got you.” The whole ordeal took about 60-90 minutes and all was good again. Exceptional s | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Shelby SlaterGreat, always do a good job and are friendly | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Frank HernandezGreat service!! Very professional! Ill be here for my future appointments ! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Steve HillOutstanding Service. Our Service Director - Zachary was Professional, knowledgeable. Courteous and the time needed to repair the car exceeded our expectations. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Kushite KingThank you Jaden and Fred for the great experience! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Patty MacapinlacGreat service. on time, professional and accommodating staff! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Richard SraderTwo hours for a oil change is excessive | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Michelle FranklinIt was a crooked deal from the beginning.. I just didn't see it till it was too late. Y'all please don't get tangled in the web of lies here. I'm gonna give my story soon. Stay tuned | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Barbara PritcherThis was my first visit to AutoNation Hyundai's N Richland Hills Service Department with my 2024 Tucson. It was the very best experience I have ever had of all the dealership service depts I have visited over the last several decades! Chris was so welcoming, friendly and helpful the entire time I was there, keeping me posted on progr | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Blake RobertsonOnly room for improvement on the service side of things would be the accuracy of the quoted times. Everything else was excellent, from the staff, to the amenities in the waiting room. (Edit#1) went in for my second oil change and was quoted 1.5 hours this time. I was out of there in only 1 hour! Much better to be under the estimation | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Judy LoweryI got my tires rotated and oil change and enjoyed my wait in the customer lounge with free wifi, TV, snacks, and drinks | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Lynne JamesTook excellent care of me and my Tucson. When the Hyundai dealership I had gone to previously closed, I felt orphaned. George was friendly and professional. Now I know I have been adopted. ?? | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Eddie RodriguezEveryone was super nice and explained everything very thoroughly for me to understand. It was a overall great experience. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ David Taylorgreat service on my car. The two service reps I dealt with were very helpful and friendly. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Amanda WestbrookService was great! I dropped off my vehicle and picked it up when it was convenient for me. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ C hayesCustomer service is honestly out of this world | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Jeannie HelmMy Service Advisor is chris. They were ready for me at my appt time and I was in and out quickly. Great experience. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Buffie WilliamsWe worked with Randall and were able to get my daughter a Kona for her 1st vehicle. He was great with my daughter and he really delivered! Great car/ great salesperson and I worked definitely recommend asking for Randall if you are planning an automobile purchase in the future! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Kim KI wanted to share my Experience at AutoNation JADEN JASSIM helped me find the perfect car for me. I will definitely go to him again if I ever needed another car and I wanted to give a huge thank you to LUIS AGUILAR for being a wonderful service manager and for being so honest and so helpful with everything . You guys are the best par | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Robert TrevathanThey are will to work with you to get you into the vehicle of you choose. Give you a good price for your trade in. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Layth BayaWe had an appointment at 9:30am and received great assistance from Zachary Mobley. He was helpful in answering all the questions we had and made sure we were receiving updates about the car. He even test drove the car to make sure everything was safe and we were satisfied. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ jill lawsonZach was great I felt my car was taking good care of and the suggestions they made were good I had no issues they are the best | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Deathrosebear 189Amazing service!! We had Tony and Jesus help us get our car and we absolutely love it!! Thank you so much for all of your help and advice!! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Shawna TimmonsHad to take my car in for a recall, only took a fw hours and it was done same day! Really appreciate that since it was my day off. Friendly people in the service department. And they communicated well through the whole process | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ glenda MartinezAlways most attentive and definitely mechanically thorough. Actually enjoy going there. I have the Walking Dead Hyundai so they keep it working. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ JoseI received a call at 9:38a. the manager of user cars called me and welcomed me to visit to see the car I had asked about. I arrived 20 minutes later and was told the car was sold and here are some other cars that i might like. complete waste of time. | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ David BallI had some recent cylinder head and alternator RECALL work done on my Hyundai Santa Fe at AutoNation Hyundai, North Richland Hills. Within a week, a suspicious sound and vibration from my engine brought me back in to be checked. Within minutes, my technician, Jorge quickly got my vehicle into the shop and while I waited was able to d | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ WW TThe service department went above and beyond when I had a tire warranty claim. Many Thanks. I made an appointment and they were right on time. The service didn't take very long at all and I appreciate it | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Soumi BasuFirst time visiting the service center and I wasn’t disappointed. I was always informed real time of updates with my car and also can feel the change in my drive experience before and after the servicing. Job well done! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Helen AveryWonderful staff friendly and very helpful | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Hannah EllisThroughout the process of my car repair, AutoNation had excellent communication. Jorge was up front about costs and time estimates for when the repair would be done. We experienced a delay in shipping of a part and I was updated every step of the way. 10/10 for customer service! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ DNB1 DoddiOnline service booking helped me. Car Service is good & completed on time. Coffee quality at waiting room is bad | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Brenda HuckinsAutoNation Hyundai in NRH has a wonderful service department. Even though I purchased my Santa Cruz at another dealership, I've chosen to do all my service work at AutoNation. I'm impressed with the ease of scheduling, the service date reminders, the convenient and beautiful facilities and faster than anticipated time to complete my | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Sylvie WellnessI worked with Zachary and Chris for my car and they were both awesome. They got everything done. They were able to help me out and get a loaner car because it took a little bit longer to get the part in so I’m very thankful for both of them. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Barbara OdenI had a very good experience yesterday and felt like I was taken care of completely completely. The Lyft driver drove me home and back again when my car was ready at no expense to me and I was kept apprized on what was going on Throughout the day! I was very, very satisfied. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiJorge did a nice work and services, thanks! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ K.L Bonner (Dragonlady)Jason Rudd was Excellent!! Got me into what I wanted and was Wonderful!! So glad I came to this dealership!! Thank you for a great experience!! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Josh DeVardTheir service center was great to work with. Knowledgeable mechanics and friendly service. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Kent NittingerMy wife and I purchased a new car from Jason Rudd. He was fast, always returned communications, and knew his cars. He did not play any of those games that car salesmen like to play, which was GOOD! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Diana MartinezAutonation Hyundai performed great service and the service team is professional and go out of their way to help you. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Mona BlaxonThe service department had friendly staff and great service! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jordan RaymondI didnt have a whole lot of hope in my situation and they were able to help me and my family get in a better car suitable for our needs and safety. They worked with me and gave the best deal they could. I am so glad I went here. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jerry FerraroAwesome sales and finance experience. Bought a 2024 Kona SEL with convenience package.. Randall was our salesman and Seth was our finance guy. Both were extremely friendly and knowledgeable. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Collin CowanGood experience. Answered questions and Communicated throughout the process. Ryan Lovin was great as salesperson and helping me navigate through the buying process while I was out of town. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Juan PinaService advisor, Jorge, was friendly and ensured the service to my vehicle was completed promptly. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Scott TaylorExcellent service. Absolutely knew what coverage my Hyundai had. Already had listed items to be addressed. Having service done on Saturday and the told me the expectations of length of time and they finished early! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Vonda BurnsService was great! The customer service was exceptional! The wait time for vehicle was less than expected! Thank you! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Monica EnriquezI took my new vehicle for its second scheduled maintenance visit. Just like the first visit, the AutoNation Service Team did not disappoint. Christopher texted me the day before to confirm the appointment. He addressed a new concern that arose and assured me it would be handled the next day. I was met by Christopher with courtesy and | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ pinakin chunibhaiAwesome, timely service... Service with a smile..a rare thing nowadays...customer for the life of my vehicle | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Cam StewartAugust 2024 - My service advisor this visit was Jorge My appointment was for scheduled maintenance and the windshield wiper motor recall. All service was completed perfectly and my Palisade runs like a top afterwards. October 2021 scheduled service visit. Service advisor Mike Winck and team did a great job on my Palisade. I could n | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sandra TumanI had my car serviced on 8/8/24 My appointment was at 7am. They were done with my car within an hours time. They even washed it for me too! Excellent service nice waiting area and the service folks were very friendly. Definitely will being going back!!! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ TomGREAT Hyundai Auto Service!!!! The Service Team at Hyundai AutoNation Service Center in North Richland Hills has helped me for over 6 years by maintaining and servicing my 2016 Hyundai Accent. They are friendly, professional, knowledgeable experts in all areas of Hyundai service and maintenance! Jorge, Mike, Joe, Zack and the rest of | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Aubrie McElroyHad a great experience turning in a lease and getting into a new one with Jonathan. Aside from the inevitable ~5 hour process everything went smoothly and everyone was a pleasure to work with. We’ve always had good experiences with the sales/finance and service teams at AutoNation NRH. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Oscar OrtizMy service advisor Jorge went above and beyond to make sure our vehicle was properly fixed. thanks for your help..God bless... | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Glody KegbiaThe team effort to get my recall done was amazing and stress free. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kristopher YglesiasJoe is responsive and easy to work with. Lobby was clean and waiting room nice and cool during hot summer. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Dent Co Body ShopAwesome customer service as I came in to this place they directed me in the right direction politely and in the parts department Shawn was very helpful and patient and took the time to verify the parts where in stock when I called and he took care of me when I arrived I say that’s 5star service at this location Thank you | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Lauren SteagallJaden was so helpful in getting me what I wanted! I am so thankful for my car and how easy the entire process was. Thank y’all so much!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jolly RodgerJust transferred my wife's Kona business to Auto Nation in North Richland Hills. Outstanding visit ! Been using dealer service for over 50 years all over the country coast to coast. Auto Nation Hyundai Service really stands out for customer care. These guys are really on top their game with it's comes to looking after your car. Jol | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Karen PlunkettStaff was very attentive to my needs and timely in completing the services provided. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Robert TomlinsonI worked with Jorge and he was great. He was very organized, proactive, and easy to work with. I recently had lower control arms, struts, and forward drive axle assemblies replaced on my 2007 Hyundai Santa Fe.. For over six months the car drove perfectly. About a month ago, my car had an electric failure while I was driving which | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ wes lazarusI was completely satisfied with the service writer... Answering all my questions to my satisfaction with professionalism. Thank you so much | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ mmsmith54Dropped off car at 7am for air conditioner repair and front end alignment. Our service manager, Jorge Caldera, kept us informed about each phase of the servicing, while also working with our maintenance contract vendor getting approval for the needed air conditioner parts. At 4:30 that same afternoon Jorge called to say the car was | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Kimberly NejatiGreat experience. Every member was kind and professional. Would highly recommend purchasing a vehicle here. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ D HarrellI tried buy a used Tahoe on 6/24/24 i took a loan out at my credit union and gave it to them they failed to make the repairs to the vehicle so i canceled the deal before picking it up under there 5 day return guarantee its been over 30 days and they still have not repaid my credit union… do not do business here!!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Eddie KillingsworthAutoNation Hyundai NRH Service Center did an excellent job on my vehicle. They were informative and timely with their service. They were glad to help in anyway possible. I look forward to doing more business with them. Thanks | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Janell HaldemanReally great experience with the repair shop. Great communication, resolved everything very easily. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Maritza ArroyoLove this dealership. Service department is one of the best I’ve ever been to. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ tossavi malcomHello, Joe and Michael with AutoNaction Hyundai North Richland Hill was very professional with great customer service thank you, Joe and Michael | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Linda SheetsZach and Chris were excellent Service Advisors. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Diane TriticoRyan is soooo nice! He worked really hard to accommodate me. I didn’t expect much when I walked in, they blew my mind!! The finance manager bent over backwards to help me too. LOVE you guys!!! Wish you were closer to me! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Valerie JargonRandall did a great job taking care of me and my family during a very stressful time! Thanks again! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Paul HerchmanVery easy, low pressure buying experience. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ connie finnellI would like to share my experience with auto nation car dealership.. I walked into the dealership with all the things they would as for so I could apply for my dream car.. I wanted a Cadillac..when I got there what I had was not enough.. I counted the money out that was requested to the penny.. but at the last minute the bank said n | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Michael PattersonWe had a top notch all around buying experience. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Deanna HernandezGreat guest service by Tony. He helped me get the vehicle I wanted and everyone there was very friendly | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Heather AllenJonathon and Fred were both wonderful | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Troy CunningamEasy to buy, sales pressure was minimal and sales person explained the accessories on the car. Got a good deal on the car. Financial advisor explained all of the billing and it's easy on the checkbook | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ CrystalEvery time I visit this location, I get nothing but excellent service without any hassle to do more than what I came in for. I recommend Jorge as a service advisor. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | DealerRater
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ Layla ElkassihAuto Nation North Richland Hills will be the only dealership my family and I will ever do business with. You are in good hands all the way around but if you go, I hope you are blessed to work with Randall, Josh, and Fernandez like I was. Buying a car as a woman is intimidating for most, so much so that I always bring 2 dads and my hu | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Matthew TorresGreat service experience! The service team communicated the entire time and even checked on a recall item without having to schedule another appointment. I will definitely take my vehicles back in the future. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Kseniya ParsonsThe service department does not care at all. Called them about the recall on Elantra’s for the anti-theft system. Didn’t even ask the VIN OF THE CAR, just said nope can’t help you. You already have it and just have to find different insurance. When I called the Hyundai in Irving, they actually check the VIN and explained everything a | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Keith LeeJorge was outstanding Great customer service from the first phone call! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Jeremy HarrisI had a smooth experience with the service department. Jorge was great communicating during the entire process and my car was not there for an extended amount of time. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ John ArcuriFast and quality service. Serviced and returned car faster than promised. Nice clean, waiting areas. Highly recommended. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Glenda OrtizExcellent Service. Not long wait. Jorge took care of my car appointment. He is amazing, friendly and kind, he explains everything clearly. I love this place. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Lydia ThompsonRandal did a great job. Sold me exactly what I wanted. He was very professional. Thank you, | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Maryann MendelsohnNew to the Hyundai service department. Zachary Mobley was very helpful and answered all my questions. Service was completed in a timely manner while I waited in the comfortable waiting area. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Rachel KlarichService here is horrible. If someone calls you back after you leave a message you should consider yourself lucky. If you are waiting for a part you have to call them to see if it has come in yet | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Kathy ClineLove Love our Palisade. There is a learning curve but just get in and drive. You can learn your car as you go. All the staff was wonderful. "Bob" you were great and still are. Finance Dept. great. Can't wait to continue to work with this dealership. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Victoria AlvarezUPDATE: Car buying process was a breeze. I sent someone who also bought a car from Mo and they had a good experience. ONE THING THEY DO NOT TELL YOU WHEN BUYING - the service department here is TERRIBLE. Sales/finance department talked it up. Hyundai warranty is amazing and then i got extended warranty through Autonation. The service | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kay TaylorCar was stolen and repaired somewhere else not good brought to Hyundai where they did diagnose and repaired it thank you | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ anthony silvaGood place to buy a car. The price was a little deceiving from what was posted online. From a posting of 24,500, the price rose to 28,000 when I got there. Overall, the employees were nice throughout the entire process | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJason Rudd is the best! What an amazing experience he provided me throughout the entire process. He went above and beyond the call of duty. Being a former Marine shows. Awesome person too. And funny! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJust purchased my 2021 Mercedes GLB AMG 35 from Jason Rudd and it was the best experience I've had in 30 years of buying vehicles. I found a friend also in Jason. Funny, kind, and professional sum it up! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Snehith ReddyBad experience with the sales guy Mo. Not respectful. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Donnell AshleySomething went wrong with my engine at 70,000 miles and they replaced the engine at no cost to me. They also provided a 2024 loaner vehicle at no charge as well and service was completed 2 weeks early. This type of service creates a lifetime customer. Thanks AutoNation!!! | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ ivette hernandezTHANK YOU Jonathan Cano!!! This was my first time buying from an actual dealership I will say I was a bit nervous, for the whole process. But Jonathan Cano made it so easy and stress free for us from start to finish. He actually listened to us and my thousand questions. He made sure all my questions and concerns were answered before | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ D. SimsI had a good experience at AutoNation. Our salesman Frankie was very knowledgeable and has the best personality for the job. He answered every question, should us every feature on the vehicle. He took his time with us, and also respected our time. We got in & out of finance quickly, and tge warranty on the vehicle is outstanding. I | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Younis MustafaVery polite very experienced. Thank you so much | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Don MLet me start by saying that, if I could give zero stars, I would! My wife and I have been looking for a car for our High Schooler a Donald we needed something affordable but yet dependable and safe. We did not want to go to used car lots as it has been our experience that they can be shady and you really don't know what you are getti | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Codee LeCroneVery impressed! Great customer service and I was taken care of quickly! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Leonardo CovaPro's: None Con's: Quite a long list: 1) Long waiting time at the dealership 2) Lack of communication from the sales person (probably the worst car salesman I've deal it) 3) Car not ready upon purchase because battery was discharged and had to wait almost a week for pickup with no home delivery option 4) No ETA on car status and had | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Maria EscolasticoThe guy in service was really polite | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Sylvia CarrilloI went for an oil change. I decided to wait and pleased with the wait time. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Vignesh SPlease do inspect the car completely before buying a new one from this dealership. I was here for Elantra Limited model. The one they offered to me had 225 miles on it already (yes it is a new car) and the fabric inside was damaged . | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tina WalkerUpdate - Horrible customer service!!! After buying my car the head gasket blew after a month. I purchased the extended warranty since I bought an older car. They refused to fix the car, saying I drove it and caused the damage. How could I cause a head gasket to blow in a month. I’ve been dealing with this issue with them for 6 months | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ Minhi'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com