Rockwall Chrysler Dodge Jeep Ram

★★★★★ Terry.blocker

Ryan was very helpful in the service dept. I appreciate all of his help. Even though my service package couldn't be used here. I got my oil changed anyways because of his help. | Read Full Review

8/29/2025 12:00:00 AM | DealerRater

★★★★★ shaneedwards86

Dropped off for an oil change and was called when it was ready. Everything went as needed and as expected. Thank you team rockwall dodge | Read Full Review

8/29/2025 12:00:00 AM | DealerRater

★★★★★ James Gooden

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8/28/2025 12:00:00 AM | Google

★★★★★ Brett

It’s always a pleasure to be greeted by service department members who are professional, courteous and helpful. Most of all, they don’t try to upsell me on anything. I can get in for an oil change and out without any pressure. | Read Full Review

8/27/2025 12:00:00 AM | DealerRater

★★★★★ Lyazurlo

I needed 2 outlets replaced on my brand new car I bought in March - when I got it back the plugs are still not working to charge a phone. I have tried several times to reach someone to find out what’s going on. No response. My car idles extremely hard and I was told nothing is wrong and my car also stutters when accelerating from a s | Read Full Review

8/27/2025 12:00:00 AM | DealerRater

★★★★★ johney30

Courtney at the service desk is always super friendly and always helps us when we go for service. He really goes above and beyond every time. | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ jasondraper78

Customer service was A1 no pressure from salesman just good advice and honesty about vehicle ! Finance department works to find the best financial situation for you! Thanks The Rock | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ Jeff Fodge

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8/26/2025 12:00:00 AM | Google

★★★★★ Chris Ruiz

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8/26/2025 12:00:00 AM | Google

★★★★★ Nicole Countryman

If I could give no stars I would. The service department is terrible with communication. When we asked to speak with a supervisor we were always told they were “busy” and they would never call back. They recently had our car for 6 weeks and when we picked it up it was not totally fixed and we had to take it somewhere else to get the | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ John

Almost three weeks for throttlebody replacement- Requested oil change…. Not done Requested safety inspection- told me I needed to come back | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ poetrymaker2

Very friendly and knowledgeable about the vehicles they represent. Always asks what we are looking for, not what they have to sell. Very impressionable staff and the dealership is very straightforward when they give you a number of what this car will sell for, there are no way add-ons for hidden fees. Would recommend and will continu | Read Full Review

8/25/2025 12:00:00 AM | DealerRater

★★★★★ D S

Oil change appointment. Fast friendly professional service. Thanks | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Rob

My EGR cooler cracked on a cross country trip. Nathan in sales and Joe in the shop went out of their way to get my truck in. They were able to work a miracle and get me back on the road in under 2 days. Overall this dealership went above and beyond to get me back on the road and heading home. Thank you guys!! | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ 63goodies

I have bought over 15 vehicles in my life. This was by far the best purchasing experience of them all. The GM Ricky was amazing and made the entire process extremely smooth via text and was honest, fair and up front. The sales dept was exceptional as well (Shirley). Everything completed prior to walking in the door, in and out in und | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Craig

I highly recommend this dealership. They take care of you. The process was smooth and they provide sound options to make a decision that’s best for you. | Read Full Review

8/22/2025 12:00:00 AM | DealerRater

★★★★★ Threecardjim

Best car buying experience ever!! Will go back if I buy again. Great people to work with. | Read Full Review

8/21/2025 12:00:00 AM | DealerRater

★★★★★ Joe Scarberry

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8/21/2025 12:00:00 AM | Google

★★★★★ Jennifer Daniels

Great Service. Ryan was very nice. ?? | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Cindy Jones

Service department was busy two associate addressed me someone will be with you shortly. I had made appointment for 10:30 for oil change it was a 2 hr wait just for an oil change. | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Adrian Cuington

Stay CLEAR of the Service Department. There’s No 0 rating in which it needs to change. Rip Offs and Unprofessional Workers. Cristina is the Greatest.??? SHOP FOREMAN NEEDS TO GO BACK TO TRAINING ??????? | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ kimberlyhill99

Excellent service, knowledgeable staff, fair pricing, smooth process, highly recommended—truly a top-tier dealership experience! | Read Full Review

8/20/2025 12:00:00 AM | DealerRater

★★★★★ ceslie warner

They were super nice, and made it an easy process. | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ ruben ortega

Great experience, Freddie very helpful and everything a salesman should be. Would definitely recommend. | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ Porsha Caraway

Service dept is terrible. Stood there looking at atleast 3 agents who didn’t even acknowledge i was there waiting to get checked in for an oil change. It’s bad enough u have to wait 2-3 Hours for an oil change but to be ignored until you decide to just up and leave is crazy. They have to do better it’s ridiculous. I will just go else | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ Ivado Trucking, LLC

I purchased a brand-new vehicle from Dodge Ram of Rockwall, and within the first week, major issues began. Just 7 days after purchase, the headlight and turn signals stopped working. When I explained to the service department that the vehicle was not safely drivable, they tried to tell me it was “drivable” — clearly just because they | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ Christopher Kane

The team at Rockwall Dodge did a great job once again servicing my son's 2015 Dart, that we bought new 10 years ago... great car and even better service!!! Thank you, Rockwall Dodge!!!! | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ tanarobinson93

I love Rockwall Chrysler Jeep Dodge Ram. Everytime it’s time for maintenance on my Jeep I always have Christina!!! Very polite, well mannered, friendly and always has a bright smile on her face. Christina communication is top tier. Thank you so much Christina :) And she will definitely try her best to have you out in a short time fra | Read Full Review

8/18/2025 12:00:00 AM | DealerRater

★★★★★ Tammy Webb

My Experience is always the same nice and courteous | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Brittany Kunkel

I am blown away to see so many positive ones and can't help but to think these are fake reviews. Horrible experience. Only reason I tolerated them was because they had the Jeep I wanted and it was a weekend and I didn't want to lose it. They completely screwed up my financing (even knowing I would immediately be refinancing with m | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Meci

My name is Jamecia/Goldessaa. I’ve called several times and directly emailed Ricky. When I call they always say he’s gone. This is very frustrating. | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ griselda torres

Great customer service followed through with coupons and discounts! Thanks Ryan! | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ tailormade2551

The process was smooth and communication was prompt. Highly recommend and will come back again. | Read Full Review

8/15/2025 12:00:00 AM | DealerRater

★★★★★ Joe Weis

Christina Rico was my service technician today. She was efficient, friendly and kept me informed about the status of completion of my service! | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ E.G.

Good customer service when it comes to follow up on maintenance via text or phone. | Read Full Review

8/13/2025 12:00:00 AM | DealerRater

★★★★★ Goldessaa Diamanté

I’ve called and asked to speak to the manager Ricky several times to come up with a resolution after the salesman lied to me, even emailed. Still no response back. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ J Zulu

Rocco was awesome! The whole dealership was awesome! They pulled the stops to get me the deal I was looking for so I could drive off the lot with a brand new truck! If you’re in the market come check this dealership out and specifically ask for Rocco! He’ll treat you right! | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ jameslweaverjr

Had service completed for oil change, fuel cleaning, tire replacement and 4 wheel alignment. Also had a recall completed. Truck was done same day which was great. They lost my wheel lock but service agent had them replaced and new wheel lock key provided at no charge to me. Had minimal delay less than 15 minutes. Overall great experi | Read Full Review

8/12/2025 12:00:00 AM | DealerRater

★★★★★ CT Pemberton

The Rock is exceptionally easy to deal with! The crew here applies a no xx approach to sales. Straightforward and honest! Exactly what I was looking for! | Read Full Review

8/12/2025 12:00:00 AM | DealerRater

★★★★★ Trevor Stuart

Selling a car here is so easy. Went thru CarGurus, their offer came in within seconds and minutes later the sales manager called. Very communicative in text and coordination. In and out - less than an hour. I’d recommend fully if you’re local and wanting to sell ask for Randy! | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Laura Mccarrier

always ready to help | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ ashton

Justin Martin was very helpful. The process was challenging and stressful as a first time buyer, but his exceptional efforts made it a breeze. | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Michael McKeever

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8/9/2025 12:00:00 AM | Google

★★★★★ avpassion21

I bought and service my Jeep there. I have been taken care of each time. | Read Full Review

8/8/2025 12:00:00 AM | DealerRater

★★★★★ paul_crouch

Great service Ron did an excellent job and getting my truck done as soon as possible | Read Full Review

8/7/2025 12:00:00 AM | DealerRater

★★★★★ Madeline Cassel-Roden

Buying a car usually feels about as fun as doing taxes during a root canal, but Corey somehow made it… enjoyable?? I honestly don’t know if he’s a car salesman or a part-time magician, because he managed to find me exactly what I wanted, in my budget, without the usual “let me talk to my manager” nonsense. tldr: I drove in stressed, | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Kyler Yates

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8/7/2025 12:00:00 AM | Google

★★★★★ Jalen Keelen

Great experience in and out for my oil will be coming back | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Joyce McKinley

Erica Rockwall CDJR was great with communicating with me on every step. The text messaging made it convenient and the videos where helpful to see. The service was faster than expected. | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Tonia Bennett

Zero confidence in the service department I took my vehicle in for a dead battery they told me they would call me the fallowing day to update I never heard from them so I called they told me it was not a dead battery and the they where looking at it to find out what else it could be fast forward a week later I got a call saying it wa | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Ryan Paige

I'm 45 days into a repair at this dealership, and they appear to have given up. No loaner car, so I'm just making payments on a brand new car that the dealership either cannot or just will not fix. They also told me they performed a recall service, but Dodge still lists the recall as outstanding. They once tried to return to car to m | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Coty Mims

Friendly and quick customer service. I had to drop my car off and it was back to me when promised. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Kathleen Fitzpatrick

Shirley is the nicest salesperson I’ve ever dealt with. She is not pushy and she helped find exactly what I was looking for. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Rick Helms

They charged me for work that they did not do. I took it in with a rock dent. They said $125.00 and they would have it back to me in a few hours. They had it back in less than an hour. Still has a dent and the paint was not touched up. They still charged ne $125.00. That leaves me full of doubt on the remainder of the work they SAID | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Rick

They charged me for work that they did not do. I took it in with a rock dent. They said $125.00 and they would have it back to me in a few hours. They had it back in less than an hour. Still has a dent and the paint was not touched up. They still charged ne $125.00. That leaves me full of doubt on the remainder of the work they SAID | Read Full Review

8/4/2025 12:00:00 AM | DealerRater

★★★★★ Lzermenojr

Attentive, timely and respectful. I didn’t have an appointment but was taken care of quickly. | Read Full Review

8/3/2025 12:00:00 AM | DealerRater

★★★★★ Lady _SG

I want to give a huge shoutout to Jake Swett at Rockwall Chrysler Dodge Jeep RAM for his professionalism, responsiveness, and genuine care for customers. After a recent service appointment, I experienced an issue with my vehicle, and while that could’ve easily been a frustrating situation, Jake went above and beyond to make it right. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Seabon Teasley

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8/1/2025 12:00:00 AM | Google

★★★★★ Seabon Teasley

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8/1/2025 12:00:00 AM | Google

★★★★★ alan stewart

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8/1/2025 12:00:00 AM | Google

★★★★★ Nick Jadwin

We had a fantastic experience at Rockwall CDJR thanks to Kevin! He helped us purchase our 2025 Pacifica and made the entire process smooth and stress-free. Kevin’s knowledge of the vehicle and his easygoing, no-pressure approach made us feel completely comfortable from start to finish. He answered all our questions honestly and thoro | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ ronaldkrajca09

Was able to get an appointment on the day I needed. Was contacted immediately upon arrival and kept informed about my service. | Read Full Review

7/31/2025 12:00:00 AM | DealerRater

★★★★★ Ibkc81

The entire team is an absolute pleasure to work with, top notch customer service from the sales and service teams. | Read Full Review

7/31/2025 12:00:00 AM | DealerRater

★★★★★ rhonda bartholomew

Ryan was my service manager and he was awesome either way communication and keeping me updated on my Jeep. Quick friendly service. My Jeep was fixed correctly | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Brad

Erica was fantastic! She answered all of my concerns and questions and the team made timely repairs. Thank you Rockwall CDJR service team | Read Full Review

7/29/2025 12:00:00 AM | DealerRater

★★★★★ Luis Gutierrez

This dealership need more professional people they don’t have communication they don’t give updates if you are buying a car nothing | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Pepe Del Rio

We used to feel like taking vehicles to the dealership was the best way to have them in the best condition regardless of the cost; this experience made us reevaluate that belief. Besides waiting several days before even addressing the vehicle's concern(AC), returning the vehicle back in the condition it was returned (lose engine cove | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ dinnerSbratt1

Christina Rico was amazing and my car was in and out in about 2 hrs and she let me know what needed to be done in the future | Read Full Review

7/27/2025 12:00:00 AM | DealerRater

★★★★★ Quinn Lewis

Ron was awesome! Kept me updated and my Ram was completed a few days earlier than quoted. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Jose Balderas

Great service. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Goldessa D

I drove an hour to this dealership after being told that a bank had approved me for $18,000 with no cosigner and no money down. I was excited and hopeful because I’ve been praying all month for a breakthrough, and I truly believed this was God answering my prayers. I even borrowed someone else’s vehicle to make the trip, only to be | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Jim Dowsey

Services were provided ahead of the estimated time, and my service advisor Nathan was courteous and professional. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Jerry

Worst customer service ever, had my truck for three weeks. They never kept me updated on the status, I had to call and check. Eventually my truck was done last Friday, no call I had to call the following Monday to check the status. When I went to pick up my truck it was dead. They had completely drained the battery which they had don | Read Full Review

7/22/2025 12:00:00 AM | DealerRater

★★★★★ Ray Rodriguez

Pleasing experience | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Richard Thomas

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7/21/2025 12:00:00 AM | Google

★★★★★ Charles Hobbs

Great experience. My service representative was very friendly, professional and knowledgeable. The analysis of the problem was communicated to me with options for resolution. With completion of the resolution, the turnaround time from start to finish was the best minimum possible. In addition the cost involved was acceptable. | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Trainman

Went to check out the tire pressure sensors and found three of them ?? not working. Got a quote for repair and the test was complimentary. Service person was very nice and helpful and explained everything. Also asked if all four should be changed and was informed that the other one was giving a good signal to the computer. | Read Full Review

7/20/2025 12:00:00 AM | DealerRater

★★★★★ juliamorgan2017

I called this dealership, within hours my car was in, it was diagnosed and fixed | Read Full Review

7/19/2025 12:00:00 AM | DealerRater

★★★★★ CW28

Service advisor,Ron, was great to work with. He listened to my concerns and addressed them in a prompt and professional manor. | Read Full Review

7/18/2025 12:00:00 AM | DealerRater

★★★★★ Michael Baumann

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7/18/2025 12:00:00 AM | Google

★★★★★ Ronnie Moss

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7/18/2025 12:00:00 AM | Google

★★★★★ Julia Morgan

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7/18/2025 12:00:00 AM | Google

★★★★★ Maria Selgado

Make an appointment for oil change only and I can not believe it take 3-4 hours just to get an oil change it is ridiculous. In that case what the point for appointment. Just saying. | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Nrique Manzo

This dealer is the best because Alfredo Segura is there, thanks | Read Full Review

7/17/2025 12:00:00 AM | Google

★★★★★ Cambrie Smith

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7/16/2025 12:00:00 AM | Google

★★★★★ Dean Jenkins

Experienced and knowledgeable maintenance. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ mark selby

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7/16/2025 12:00:00 AM | Google

★★★★★ Wylier

Pleased with the professionalism and responsiveness of this dealership. Good people doing good work. Well done! | Read Full Review

7/16/2025 12:00:00 AM | DealerRater

★★★★★ Jessica Miller

Easy buying process!! Went to simply see inventory and test drive but the way we were provided with service was a motivating factor for us to purchase our brand new Jeep Gladiatior with Kevin! | Read Full Review

7/15/2025 12:00:00 AM | DealerRater

★★★★★ stephanie pittman

I sent a chat message on a Sunday, not expecting an answer until Monday. To my great surprise I was contacted back within an hour on Sunday! Great service and definitely exceeded my expectations. | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ John Gonzalez

Professional and courteous! | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Calvin Schiefer

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7/15/2025 12:00:00 AM | Google

★★★★★ Adam Fennell

Thanks Derrick, Justin, and finance lady... (im so sorry I forget her name) If your reading this review, your already looking at cars to buy. Ask for Derrick, he will make sure you are taken care of! | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ No

They provided excellent service for my six-year-old truck, which needed an oil change, new tires, brake pads, and rotors. Although I dropped it off in advance, the service took two full days, something that wasn’t clearly communicated. The final price was higher than I expected, though they did offer a discount on the oil change, whi | Read Full Review

7/13/2025 12:00:00 AM | DealerRater

★★★★★ Jscmoore

Service rep was very good. Kept me up on progress of my oil change and inspection | Read Full Review

7/12/2025 12:00:00 AM | DealerRater

★★★★★ Paul Morris

New to Texas and needed an inspection on my RAM truck. Justin had me back on the road in less than 40 minutes. | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ Brady Richardson

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7/12/2025 12:00:00 AM | Google

★★★★★ TxBaldie

My last experience here was very good. Ron Vigil took good care of me and the service was performed in a reasonable amount of time. | Read Full Review

7/11/2025 12:00:00 AM | DealerRater

★★★★★ jchacko09

Great service, great care for customers. Willing to understand need of customer and fulfills it too. | Read Full Review

7/10/2025 12:00:00 AM | DealerRater

★★★★★ Tina Don

Great customer service and the wait to check in my Jeep for service wasn’t too bad. Throughly job done with the services provided. | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Cody Mullican

No shuttle service, no loner cars. When calling in to service you don’t get a service advisor and the lady can’t tell you how soon they can get your car looked at. You have to either waste time to bring it in or wait for an actual service advisor to call you back. Further wasting time. | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Angel Lohden

I recently had my 2019 Ram 1500 Laramie longhorn truck serviced at Rockwall Chrysler Dodge Jeep RAM for a ticking noise that would occur occasionally when the truck was started, and had a fantastic experience. The service advisor, Jake Swett, was incredibly helpful and explained everything clearly, from the initial diagnosis to the f | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ bennettoputa

Great experience with Rockwall Chrysler’s Service Department! Service advisor Justin was professional, thorough, and extremely helpful throughout. | Read Full Review

7/9/2025 12:00:00 AM | DealerRater

★★★★★ Chuck Reynolds

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7/8/2025 12:00:00 AM | Google

★★★★★ Elvontay Newson

Justin was very helpful with getting me set up for my oil change and tire rotation. He communicated very well with me. | Read Full Review

7/7/2025 12:00:00 AM | Google

★★★★★ Jack Walker

Great price. Quick & professional service. Highly recommended | Read Full Review

7/7/2025 12:00:00 AM | Google

★★★★★ Carlos Taylor

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7/7/2025 12:00:00 AM | Google

★★★★★ CHorner

Setting up the service appointment was easy. They sent me text reminders and a calendar invite to keep up with my busy schedule. Ryan the service tech did a thorough job of explaining the service. They did a full check on the vehicle complimentary wifi for the wait. Great service. | Read Full Review

7/5/2025 12:00:00 AM | DealerRater

★★★★★ Jorge Benavides

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7/4/2025 12:00:00 AM | Google

★★★★★ Jacob T

Extremely disappointed in this dealership based on today’s experience. My fiancé went to view a truck we were seriously interested in — prepared to trade in and purchase if it met our expectations. Unfortunately, upon arrival, we learned that the price posted online was inaccurate. The listed price had been inflated by $20,000–$30,0 | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ allstarken2

Customer service should be more of a priority. Only received text messages about my car in the shop. Had to go inside to get service advisor to talk to me. Show customers you care and want their business. If someone drops a car off for service, wash it for them. Show them you care about their vehicle. I bought a Ram from Sewell and t | Read Full Review

7/3/2025 12:00:00 AM | DealerRater

★★★★★ jjhowell12403

Great service! We will definitely be back to this dealership for services and new vehicles! | Read Full Review

7/2/2025 12:00:00 AM | DealerRater

★★★★★ Lois Ramsey

Nick was great to work with! | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Ellie Marie

Ryan was amazing! Very well informed and handled everything perfectly. | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Malcolm simons

Great Service Christina did a great job | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Javier Chevez

After a bad encounter at Rockwall Honda, I came here and I am glad I did. Freddy was an outstanding representative who was not only direct yet respectful, but also empathetic. From the moment I parked, he walked outside in this heat and greeted us, and he never complained about the heat while showing us vehicles. I purchased a Durang | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Pam Dietlin

Justin did already job for me today?? He was easy to work with and helped me understand what was needed. | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Debra Thomas

Today was a goodmorning. Great service | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Colette Stanfield

Great service, professional staff and always clean location. | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Scott Mooney

First if you do make the questionable decision to purchase here, Shirley is your best bet as far as world class sales. As for the dealership itself, this kills me to say after over a dozen vehicles with them over the last 15 years. This place simply has NO respect for handicap accessibility. I am a veteran and a leg amputee and tak | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ mosesgarcia87

I recently had my oil changed at Rockwall Chrysler Dodge Jeep Ram, and Jake in the service department was absolutely fantastic! He was incredibly efficient and communicative, keeping me updated throughout the entire process. Jake answered all my questions clearly and made sure I understood everything. His professionalism and helpful | Read Full Review

6/29/2025 12:00:00 AM | DealerRater

★★★★★ Wthardy

Purchased a MAP 4 star contract through A different Dodge Dealer in Decatur TX. 1st time I had to use the contract was a problem. Rockwall Dodge that I used for service does not agree with the labor rates EFG pays. The $100 deductible turned into about $250 to make up the difference in labor rates and parts. Although Rockwall Dodge i | Read Full Review

6/28/2025 12:00:00 AM | DealerRater

★★★★★ Mark H

Christina was so helpful. She kept me updated on the trucks progress and the eta on parts. Was repaired and picked up on day I was told. Actually 4 hours earlier than expected. Keep up the great work. Need more people like her in customer service. | Read Full Review

6/27/2025 12:00:00 AM | DealerRater

★★★★★ Maydee Love

I had the pleasure of getting a brand new jeep wrangler after having my old one for 10 years. My boy Corey Savage is who I worked with and I had a GREAT experience. He made the entire process easy and made sure I got the deal I wanted within my budget. If you’re someone who avoids dealerships; trust me when I say that this place hits | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ brandy wallander

Jessica was super friendly and knowledgeable...got our truck.in quick! | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ Tom Morton

Went in for a $19.95 oil change and spent over $50 by the time it was over. Turns out the $19.95 was labor only…okay…I get it nothings that cheap anymore. The worst part was that I had to go back because the technician forgot to reinstall the engine cover. I am glad they called and fessed up to their mistake but it obviously created | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ William Hardy

Purchased a MAP 4 star contract through A different Dodge Dealer in Decatur TX. 1st time I had to use the contract was a problem. Rockwall Dodge that I used for service does not agree with the labor rates EFG pays. The $100 deductible turned into about $250 to make up the difference in labor rates and parts. Although Rockwall Dodge | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ C

Did inspections had great representative Ryan such a sweetie. GOT OLD RED SET UP BACK KN THE ROAD SHE WAS READY. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Thomas Driver

Service Dept is solid! All my work is done here! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Giant

Service advisor Justin Kirby provides exceptional customer service. He is competent, quick, and courteous. Good job! | Read Full Review

6/25/2025 12:00:00 AM | DealerRater

★★★★★ swpiper

Very friendly staff, always greet you with a smile and ask what they can do for you. | Read Full Review

6/24/2025 12:00:00 AM | DealerRater

★★★★★ earnest06

Brake light indicator popped on and they took me in without an appointment. Great service. | Read Full Review

6/24/2025 12:00:00 AM | DealerRater

★★★★★ Jazzmine

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6/24/2025 12:00:00 AM | Google

★★★★★ Alexis Casazza

My Ram van had a recall for some software issue for the backup camera. I was drop in, no appointment, and they had me in & out in less than an hour. Great friendly service. | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ victor_vega

Chris was above and beyond answered every single question that we could possibly think of; always with the best disposition and a sincere smile. Opposite to every other salesperson that we dealt with in several other dealerships, zero pushing, zero pressure. Excellent service! Absolutely wonderful person! A pleasure to deal with. Bes | Read Full Review

6/23/2025 12:00:00 AM | DealerRater

★★★★★ Brad Brew

Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Mike Sparks

Great service as always. I've returned to the Rock every time since I purchased my Rebel in 2022. | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Matt Chapman

Brought my new to me Ram in and Jake helped me out with an oil change. I was pretty impressed with how he happily answered my questions about random things on my truck. Knowledgeable and friendly. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Chato Castillo

Cristina Ricco is the best. You can count on her. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ rlarsen853

The service advisor, Christina was very professional and helpful. Everything was taken care of and explained to me thoroughly. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Tiffany Edmonson

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6/18/2025 12:00:00 AM | Google

★★★★★ Elizabeth Knott

Slow and long wait even with an appointment. | Read Full Review

6/18/2025 12:00:00 AM | Google

★★★★★ Danny Rodriguez

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6/16/2025 12:00:00 AM | Google

★★★★★ skippy versys

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6/16/2025 12:00:00 AM | Google

★★★★★ Jacob Longino

Bought a Kia Soul from this dealership in January. Engine had to be replaced 5 months later. Buyer Beware. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ ej harbet

I drive a wrangler and needed service. this service was perfectly done and the staff was courteous and knowledgeable. I was given access to financing to pay the cost and the price was markedly lower than my home state. | Read Full Review

6/12/2025 12:00:00 AM | DealerRater

★★★★★ Nancy McKinney

I had a great experience. Andrew my client associate and Drew in finance were both amazing and so very nice to work with. | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Sheree Crow

Great customer service experience | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Mayra janeth Duaz morales

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6/10/2025 12:00:00 AM | Google

★★★★★ John Barnett

Jessica was excellent in handling my service request, and the work was top-notch. | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Maidah Imran

very quickly and efficiently done. got an oil change and tire rotation and was finished in less than an hour. great service | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ JT

I've had issues with the dealership in the past. They kept our Cherrokee Trailhawk for 7 weeks because of a steering problem. One time they charged me an extra quart of oil during an oil change. My last two visits were good, great service reps. | Read Full Review

6/10/2025 12:00:00 AM | DealerRater

★★★★★ Pierce B

This is hands-down the absolute worst service department I’ve ever had to deal with. Not only did they leave tools in my car, lie about the work they did, and to top it all off broke numerous parts throughout the vehicle. I ended up having to take it to another dealership and pay out-of-pocket just to get the job done right. I hope t | Read Full Review

6/10/2025 12:00:00 AM | DealerRater

★★★★★ Doyle Gayler

Extremely dissatisfied with my visit today. I pulled up in the car port and oddly I was the only vehicle in the car port. Usually they come out to you most of the times very quickly, but I sat and waiting thinking they would come out eventually. It didn't happen even watching several people not doing much of anything but carrying on | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Dmaybery

Excellent service like always and friendly sales and know their business and great technical skills which is what I always expect and I am never disappointed | Read Full Review

6/9/2025 12:00:00 AM | DealerRater

★★★★★ Blackburnlori

The service was great as usual. My service rep was great and the wait was not too long. | Read Full Review

6/9/2025 12:00:00 AM | DealerRater

★★★★★ Tassie Gaither

Amazing service department. Communication with Ryan my service advisor was perfect. Will be using them for all my service needs on my Jeep | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Niki Stephens

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6/5/2025 12:00:00 AM | Google

★★★★★ Marilyn A

Excellent service. Ericka is super | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Trailrider214

Andrew was extremely professional, transparent and helpful, more so he was accommodating to not only my needs but also my questions and time! Very efficient and easy to work with, HIGHLY recommend buying from Andrew lash! | Read Full Review

6/5/2025 12:00:00 AM | DealerRater

★★★★★ P94_roberson

I recently had a phenomenal experience with the staff of Rockwall dodge. Researching the Ram website Rockwall Dodge had the best prices on Ram trucks within a 250 mile radius and was one of two dealers that had the vehicle color I wanted. Further research into Rockwall Dodge’s instagram account, I came across Chris Miles and knew who | Read Full Review

6/5/2025 12:00:00 AM | DealerRater

★★★★★ sherriecastillo9

Ron,is good to work with, he answers any questions that I asked really nice guy. | Read Full Review

6/5/2025 12:00:00 AM | DealerRater

★★★★★ Christier Osborne

My husband was very excited to get his Dodge from here. The military just moved us to area. Unfortunately, not even within 30 days it started having issues. He called the dealership and they basically said there was nothing they could do about it. Fast forward to 3 months, the car has been in the shop 3x since purchased in March. Eve | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ kkrainer12

I had an incredible experience with Rockwall Jeep Dodge! From start to finish, the team went above and beyond to help me get the vehicle I wanted. Every detail was handled with care, and I truly felt like they had my best interest at heart. As a woman navigating the often overwhelming world of car buying, I never once felt talked dow | Read Full Review

6/4/2025 12:00:00 AM | DealerRater

★★★★★ 6selazalde

Christopher my salesman was great he answered all my question and was very patient with me and showed me many car options | Read Full Review

6/3/2025 12:00:00 AM | DealerRater

★★★★★ Yorshia Houseal

My experience was quick and easy | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ Sarah Brown

Had a great experience from beginning to end helping my 19 year old purchase her first car. The process was smooth and quick. Sales staff, Nick, was very kind and helpful, giving her several options to look at within her criteria and budget. Great communication, would definitely go back to this dealership for another vehicle! Glad th | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ Jasmine Creighton

Everybody I came in contact with was great but Chris M was the best. Thank you all! | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ HUMBERTO LIRA

front desk and main shop guy did amazing, although i did get quoted with a 12k transmission replacement that did get fixed after doing the reprograming recall my vehicle had. only complain is that no one said anything about the error on the quote snd i left wondering what would happened had i not have a little idea/ knowledge of what | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ humbertoalira

front desk and main shop guy did amazing, although i did get quoted with a 12k transmission replacement that did get fixed after doing the reprograming recall my vehicle had. only complain is that no one said anything about the error on the quote snd i left wondering what would happened had i not have a little idea/ knowledge of what | Read Full Review

6/2/2025 12:00:00 AM | DealerRater

★★★★★ Greenland Autogroup

My undeniable advice to anyone considering this dealership: HOLD ONTO YOUR BOXES! I learned the hard way that these dealerships often demand the original packaging for core returns. Despite returning the very part they replaced, they used the absence of the original box they sold me as an excuse to deny my core refund. It's a shady t | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Cody Hall

Great customer service and they get the job done. | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Byrle Darland

Bought cars there for many years. There service department went from a nothing to exceptional in the last three years. Glad I went to their service again twice in the last three years. | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Littell Harris

I love this dealership. I purchased a big bad Dodge Power Wagon and the process couldn't have gone any better. And, oh yeah, the price was right. Thanks to the entire dealership at Rockwall Dodge | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Auroral Bueno

Go see Avery at Rockwall Dodge! Excellent customer service!!! I had an excellent experience purchasing my new Jeep! | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Analicia Mendoza

I couldn’t be happier with my experience at Rockwall Chrysler Dodge Jeep Ram! From the moment I walked in, I felt welcomed and well taken care of. A huge shoutout to my salesman, Avery Padden- Avery was incredibly knowledgeable, patient, and genuinely cared about finding the perfect vehicle for me. He went above and beyond to make su | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ obinnaalisah

Great service team, Justin that handled my vehicle was super helpful and always calling me to update me | Read Full Review

5/31/2025 12:00:00 AM | DealerRater

★★★★★ Latocia Avant

Zero stars! I made a service appointment, showed up only to be told that I couldn’t be seen. She only told me to come back days later WITHOUT offering to make me an appointment. She was brushing me off. I had to find my salesman. He made her make me an appointment. Went back and was told that I’d have to pay for a fix that I shouldn’ | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ ballardjg123

Excellent experience with Rockwall Dodge salesman, Kevin Round. This is my second truck purchase with him. Excellent experience with the service department as well. | Read Full Review

5/30/2025 12:00:00 AM | DealerRater

★★★★★ gwie_living

The team at this dealership made me feel welcome and comfortable from the very first greeting and handshake. They understood what car I wanted to focus on as well in a comparison stage of other makes and models; and therefore focused on key elements and low pressure tactics. Additionally, one thing that really stands out about this d | Read Full Review

5/30/2025 12:00:00 AM | DealerRater

★★★★★ Mlaye0085

The service advisor Christina is world class. The dealership has always been my go to for both maintenance and warranty work. Christina is a true asset as she is far and away the best SA I’ve work with! | Read Full Review

5/29/2025 12:00:00 AM | DealerRater

★★★★★ lexxis325

I just want to say thank you to Nick ! He really helped me purchased my first vehicle and made it so smooth for me ! 10/10 recommend! | Read Full Review

5/29/2025 12:00:00 AM | DealerRater

★★★★★ Aprille Torkelson

Detailed description of what was needed and costs very friendly help and clean comfortable environment dealership | Read Full Review

5/28/2025 12:00:00 AM | DealerRater

★★★★★ rustsmit

Cristina did a great job keeping me updated and all work was completed as commited | Read Full Review

5/28/2025 12:00:00 AM | DealerRater

★★★★★ Billy Pittman

So, I just bought a new truck today. I’m most say the experience today was BY FAR the best car buying experience I’ve had in a long time. It did take a while because some service guy had the keys to this particular truck, but that was no problem for the sales staff (Rocco Marconni). He did everything possible including having new key | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ fbitsong

100 efficient. Detailed customer care satisfaction. Place to visit. Enjoyable. Work focus. Advise. Smile. Want to go back | Read Full Review

5/27/2025 12:00:00 AM | DealerRater

★★★★★ jamesyoyo

Great place to buy a vehicle everyone is nice and helpful finance was quick and painless | Read Full Review

5/27/2025 12:00:00 AM | DealerRater

★★★★★ Corey Savage

5 Stars I’ve worked at several places in my career, but nothing compares to Rockwall Dodge. From day one, the energy, leadership, and teamwork here made me feel like I was exactly where I’m meant to be. This isn’t just a dealership — it’s a high-performance family that genuinely cares about each other and every customer who walks th | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ saint flo

Service was fast and the staff were very friendly and helpful | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ mariah taylor

I took my car to this place and nothing was wrong with my car I just had a recall.when I went to pick my car up it was making all kind of noises and the mechanic that worked on my car took all kind of parts off my car.then when I called to tell them the problem the manager over the services team gone say well your car was already hav | Read Full Review

5/25/2025 12:00:00 AM | Google

★★★★★ Corey Savage

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5/24/2025 12:00:00 AM | Google

★★★★★ Denise Martinez

Thank you for your attention, but today i had a bad experience because they did not adjust the nails of the tires well, also did not do the rotation of my tires. Thank you, Sincerely Luis Martínez. | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Jesus Vera

I took my truck to change the fuel filter and they waste 1/4 tank of my diesel tank | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Randy Eastridge

Made an appointment for uconnect up but on the way to Rockwall Dodge my truck went full limp mode . It need updates Jake took care of it | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ trh1948

Rockwall Chrysler Jeep Dodge Ram is the very best. They take care of you like the old school dealers did. Always helpful and courteous. | Read Full Review

5/21/2025 12:00:00 AM | DealerRater

★★★★★ justin joseph

Service is excellent but on my Carpet lot of ?? dirt.. | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ jenishiac

Always timely with the process and everyone is attentive and keeps you updated on your issues that they are fixing. Very friendly workers | Read Full Review

5/20/2025 12:00:00 AM | DealerRater

★★★★★ Shanstewart09

My service was excellent and customer service was wonderful. S/O to Christina! But they could upgrade the service department waiting room. | Read Full Review

5/20/2025 12:00:00 AM | DealerRater

★★★★★ Jeff Corbett

Excellent service! | Read Full Review

5/17/2025 12:00:00 AM | Google

★★★★★ Kyoung Park

Jake is the beat! | Read Full Review

5/16/2025 12:00:00 AM | Google

★★★★★ Jordan Musgrove

Kevin was amazing during my whole buying process my mom is about to be in the market for a car just like mine and has no other choice but to go to Rockwall dodge and ask for Kevin | Read Full Review

5/16/2025 12:00:00 AM | DealerRater

★★★★★ overtonjohn

Very friendly and helpful. Knowledgeable about my concerns and truthful with information about the truck. | Read Full Review

5/15/2025 12:00:00 AM | DealerRater

★★★★★ Ovitre18

They took in my car right as I arrived, had it serviced with no delays and within 50 minutes I was on my way. Great experience. | Read Full Review

5/15/2025 12:00:00 AM | DealerRater

★★★★★ Teresa Wobig

Rockwall Chrysler Dodge Jeep RAM took care of my truck in a very timely manner. They have the nicest service advisor. Highly recommend them for vehicle services! | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Jordan Lee

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5/15/2025 12:00:00 AM | Google

★★★★★ Carl Magee

They didn’t give me a copy of my signed warranty, they failed to give me the correct licensee plate for my vehicle, and they didn’t even put gas in my vehicle when I purchased it!!! Even after driving from Dallas to Rockwall four times to get stuff corrected on my 90 day warranty from the dealership they didn’t have any mechanics th | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Smyre2955

Nick was great and made the transaction a lot less stressful! He’s a great guy!! | Read Full Review

5/14/2025 12:00:00 AM | DealerRater

★★★★★ Jarrod

Excellent service. Friendly crew that answered all questions. Made the buying experience very easy. Will recommend to anyone looking to buy. | Read Full Review

5/13/2025 12:00:00 AM | DealerRater

★★★★★ Kevin Hammer

Excellent Service all around. Didn't have to sit around and wait at all. Prompt Service. Buying the vehicle was made simple and fast. They take care of the customers. | Read Full Review

5/12/2025 12:00:00 AM | Google

★★★★★ Red Behr

Agent illegally ran credit without authorization or even speaking to the person whose credit was ran. Spoke with assistant manager, manager, and Vice President with no resolution besides an.....oops, sorry | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ steve verseckes

Great experience with Rockwall Chrysler Dodge Jeep RAM getting the transmission fixed on my Jeep. Jessica Edwards did a great job keeping me informed during every step of the process, and I ended up getting my truck back even sooner than expected. So far it is shifting better than ever. | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Myrna Primeaux

Christina Rico was amazing ?? she took care of all my questions and made it easy to get what was required in maintenance for my GW. Very smooth and easy experience ?? | Read Full Review

5/8/2025 12:00:00 AM | Google

★★★★★ Try this Again

I highly recommend Rockwall DCJR Jake, our service rep, was great. They went above and beyond. Even though we purchased our truck elsewhere, will continue to have our RAM serviced here and will look to Rockwall when it's time for a new pickup. | Read Full Review

5/8/2025 12:00:00 AM | Google

★★★★★ Dennis Cook

Amazing buying experience and the sales person Nick was wonderful and I highly recommend anyone reading this should work with him if buying from Rockwall CDJ. Dennis “the happy customer” | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Carter Barns

We took our company van in for a coolant leak. We have a commercial extended warranty. Warranty covered the replacement of the radiator. Then they told us the intake boot was ripped and would cause a check engine light if not fixed. It wasn’t ripped before. We finally pick the van up. Drive 10 minutes and the dash lights up with warn | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Clive Maturi

Excellent service great customer service | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Destinee Murphy

I worked with Chris and he was immensely helpful! The car I initially wanted was sold moments after i walked through the door and Chris was determined to find me a vehicle not only at a good price but in the best working condition for my family and I. The GM at this location was also helpful when I was on the fence. I have had the ca | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ alicia_burnett68

Christina was so understanding on how important to get my oil change done in a timely matter very nice girl give her a raise ! | Read Full Review

5/4/2025 12:00:00 AM | DealerRater

★★★★★ Katmcclard

Working with Christopher Miles and Mrs. Shirley was a very blessed experience. Thank you guys for everything. | Read Full Review

5/3/2025 12:00:00 AM | DealerRater

★★★★★ lynnmorgan0916

Best Jeep dealer locally. Service has been great. Justin handled my service this time. Lance took care of me last fall after an accident. Keep up the awesome work. | Read Full Review

5/2/2025 12:00:00 AM | DealerRater

★★★★★ Aurelio Hernandez Torres

I've bought myself a 2024 Chevrolet Silverado 1500 and Alfredo Segura made it possible for me to get it. Best first time buyer and will recommend him for buying cars. Love it and thank you Alfredo! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Dawn Sulli

My salesman Justin, and the sales manager were both extremely helpful in helping me find a reliable used car for my sister. Thank you. | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Raymond Mcclard

Everyone was very Friendly and Professional. Never thought I would have a New Truck and Pre-Owned SUV . Thanks to everyone that made this happen, for me and my wife. | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Santexworth

Came in for a flat tire and never having been to the dealership before, I was met with the most professional advisor. Ron Vigil was quick to identify the best solution and was amazingly quick with the service to get me back on the road! | Read Full Review

5/1/2025 12:00:00 AM | DealerRater

★★★★★ Mike Shawar

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4/30/2025 12:00:00 AM | Google

★★★★★ Corey Taylor

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4/30/2025 12:00:00 AM | Google

★★★★★ ROME SELLERS

Rockwall, Chrysler Jeep and Dodge dealership is simply the best. Kevin the sales person that helped me was absolutely great. He was very informative answered all my questions and alleviated. Any concerns that I may have had he went an extra mile when he sent me a video of the car that I was buying and I’m from rock Hill South Carolin | Read Full Review

4/30/2025 12:00:00 AM | Google

★★★★★ Michael Sparks

Super easy. Same day walk in service was quick, thorough and friendly. Waiting room is great. Love these guys. | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Jaxon Bellamy

Overall very average. I'll get my my brand new car services here and drive of their lot and as I'm driving home my Engine light comes on. Causing me to have to drive back and then fix or touch up something. Has happened 3 times. Keep in mind my car is brand new. I go here. For example, this had happened again and again. My car is tot | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Ryan Taylor

I’m in love with my Jeep. Chris sold my mom her Wrangler four years ago and I told him four years ago I would come back and I would get my jeep from him and he made it happen. I got exactly what I wanted from Chris to the desk managers, Blake to the finance director. They were great awesome friendly kept me informed every step along | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Elvin Umanzor

When I was looking for a truck Rockwall Dodge helped me tremendously. They helped answer all the questions I had and also input more info about what their trucks offer more than another competitor. Thank you again and shoutout to Kevin and Cal who helped throughout the process. | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ alloutplumb

Great service, but in my opinion, all new vehicles should come with a spare tire, The staff was nice, friendly, fast and efficient | Read Full Review

4/26/2025 12:00:00 AM | DealerRater

★★★★★ Borborigmi

Good service dept - Jake. Got me taken care of the first time. Time in shop was great for me as was pickup and delivery | Read Full Review

4/26/2025 12:00:00 AM | DealerRater

★★★★★ Ryan Taylor

Chris was great. Everyone was great, friendly, helpful very informative kept me informed every step of the way. | Read Full Review

4/26/2025 12:00:00 AM | DealerRater

★★★★★ Luke Solares

Avoid Rockwall Dodge Jeep Ram – Dishonest and Untrustworthy Service Department I rarely leave reviews, but after two terrible experiences with the Rockwall Dodge Jeep Ram service department—five years apart—I feel compelled to warn others. Recently, I brought my Jeep in for a routine service, only to be told I needed a new battery | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ David Smith

Prices are going up and that doesn’t make me happy but I come to Rockwall Dodge because of the sales person Christina. I trust what she tells me I need because she would not tell me to get something that I did not. | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Bendex

Very good customer service. I am very please with your service and will come back and more importantly, recommend you to others. | Read Full Review

4/24/2025 12:00:00 AM | DealerRater

★★★★★ Luis Martinez

Am absolutely unhappy they sold me a part which is a shifter lever bracket and they told me theres not warranty on the part and its was installed wrong I told them its not installed wrong it only 3 screws and a electrical plug that’s it not installed wrong the middle of the steering wheel so dodge doesn’t want to replace where the ol | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Autherine Lomax

April 23, 2025 I give it 5 stars. In and out in a timely manner. This has not happen in the past. Hope this happens every time. ???????? | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ nessa2cuddles

Claimed they fixed my tire and 7 hours later flat again! Firestone here I come. | Read Full Review

4/23/2025 12:00:00 AM | DealerRater

★★★★★ nl_young

Very professional and courteous employees in the service department I was on time for my appointment and was seen just as I arrived and I didn’t not have to wait long | Read Full Review

4/21/2025 12:00:00 AM | DealerRater

★★★★★ steve wisdom

On Saturday morning I got a flat tire with a large chunk of steel in another tire. So I’m on the road changing my tire and heading to the dealership to get it fixed. When I arrive at the dealership I’m greeted by Christina from the service department. We look at the tires and she says they are not repairable. I sitting in the waiting | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Nyas Thomas

Wife and son who are not white went into the service department to pick up my truck. My wife and son were ignored/not acknowledged. They waited for a bit, wife said it appeared they were busy which was understandable, but then another customer who was white, drove in with their vehicle, and was not only acknowledged quickly and bef | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Dave G

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4/19/2025 12:00:00 AM | Google

★★★★★ Brian Wilkening

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4/17/2025 12:00:00 AM | Google

★★★★★ Baron Randle

Excellent service as always! | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Steve Reid

We just purchased our 3rd vehicle from Rockwall CDJR. Each time we've worked with Kevin Round. His level of service is top notch. He's extremely responsive, returning our texts and calls very quickly, even after hours and on his days off. I highly recommend Kevin for his honesty, professionalism, courtesy, and friendship. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Christopher Rains

I'm giving a review exclusively for the best service tech in the business. Courtney is the man! Dude goes above and beyond every time. As far as buying a car from Rockwall Dodge. I would never do that again. Go to Huffines. They know how to make a deal and gain repeat business. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Dallas Henry

Went in for routine oil change. Christina, my service associate, was so pleasant and helpful. She noticed several updates and a recall that was needed on my truck and took care of that as well. I will definitely be using Rockwall Dodge and Miss Christina for all my truck needs. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ TKO6101

Replaced my dashboard under warranty. Did a very good job. Service rep was great and kept me informed of progress. | Read Full Review

4/16/2025 12:00:00 AM | DealerRater

★★★★★ austinlonghorn924

Jason was super friendly and very good at communicating when necessary! Highly recommend this dealership. | Read Full Review

4/14/2025 12:00:00 AM | DealerRater

★★★★★ Marvin Allen

I came to get my jeep serviced and I met Mrs. Karen Ross and Kal the GM, they were both very nice people. But I also encountered others who were not friendly and never spoke to me or my wife, but I guess our shade of color didn't sit well with a few of the people there so me and my wife were turned off by that part of the experience. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Todd Nigreville

Great customer service, communication and vehicle services. Justin was very helpful. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ David Kruger

Fast and friendly. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Danisha Malcolm

I am writing to express my disappointment with the service I received at Rockwall Chrysler Dodge Jeep Ram this past Saturday during my visit to the Service Department. As I pulled into the service bay, I waited for an advisor to assist me. When approached, I informed the advisor that I was there for an oil change and a 5-wheel tire | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Production Grimes

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4/11/2025 12:00:00 AM | Google

★★★★★ Scott Bennett

Smooth and friendly!! | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ Debbie Nailling

Erica, always takes care of my vehicles! Great Job! ?? | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ G Perrier

It was a pleasure working with Andrew Hogan. I was pleased with the overall experience with this dealership. | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ Kristine Smith

Colby Mueller made this the best Jeep shopping experience! We bought from another local Jeep dealer last year and did not want to go back. I’m not the easiest customer. I like time to think, lots of test drives and financing options! I needed to try the Wagoneer with kids and without and all the things. He made sure we didn’t have to | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ borisjones75043

The sale rep gave me great customer service. He kept me updated on what the issues were with my car. He gave me a detailed explanation of the cause to very thing that was done. | Read Full Review

4/10/2025 12:00:00 AM | DealerRater

★★★★★ daditaylor

I called this dealership and had taken to Justin and had told him what I was looking for, Once I had made it to the dealership the truck was setting up front for me to check it out, I have never had that happen to me as many times as I bought vehicles for a dealership to have a vehicle up front waiting for you prior to showing up I w | Read Full Review

4/10/2025 12:00:00 AM | DealerRater

★★★★★ Susan Artingstall

I have a Charger Scat pack that I have been bringing here for service the past 4 years. I’ve never had a negative experience. I’ve worked with Christina in the service department and she’s alway cheerful and kind along with solving and answering questions about the car. | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ nick.a.moore50

Excellent customer service. Service writer was knowledgeable and took extra time to make sure my problem was corrected. | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ Steph18

Everyone was extremely nice and helpful and the process was super fast, I highly recommend Rockwall Chrysler Jeep Dodge RAM. | Read Full Review

4/8/2025 12:00:00 AM | DealerRater

★★★★★ dsimp25

Great company wonderful team, very helpful I want to personally thank Andrew Hogan made the experience worth it | Read Full Review

4/8/2025 12:00:00 AM | DealerRater

★★★★★ Christi Shannon

Ron helped me get back on the road. | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ Victor Mueller

Looking for a Jeep and Colby helped me get into one that was perfect for me. The Compass is very comfortable and affordable. Ask for Colby Mueller. He was amazing!!! | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ William Nutt

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4/8/2025 12:00:00 AM | Google

★★★★★ chetsboxx

Wick service and pointed out expectations. Good explanation of what service was needed for jeep | Read Full Review

4/7/2025 12:00:00 AM | DealerRater

★★★★★ dragonrider3692

The service advisor seen my concern without me saying a word and fixed it before I could made sure I was happy upon leaving | Read Full Review

4/6/2025 12:00:00 AM | DealerRater

★★★★★ Eric Kuykendall

Justin Martin was very helpful, knowledgeable, and friendly. I highly recommend seeing Justin. I spoke with a few other salesman and woman. All were very friendly and helpful. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Marti Leighton

Great service! Christina is always professional and thorough. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Erin Sullivan

Just recently purchased a vehicle from Rockwall Dealership. They were vet friendly and worked with us to get the price point we wanted. | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ L G

I inquired about a vehicle in transit and Justin Martin reached out. I provided all my trade-in information to him and also a quote from another dealership to show how much I was offered for my trade-in with the hopes they would match it. He instantly responded and said, "That looks like a great price. We are in the business of selli | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Robert Barber

Great experience today at Rockwall Dodge. Routine maintenance, but it was done professionally and in a timely manner. Justin was my service technician and he is friendly, knowledgeable and helpful. | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ CKH “Clarissa Kelly”

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4/2/2025 12:00:00 AM | Google

★★★★★ Fathom Kimes

I purchased a Palisade today and my experience was excellent! Chris Miles was my sales guy and he was a gentleman every step of the way. He was an honest person to work with and got me the deal that I needed. His mom was also a sweetheart to my son and me. We were treated like family from the moment we arrived. I highly recommend th | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Gracie Edwards

Had the best experience and the sweetest people helping me! | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Aewhaleylisa

Had a great buying experience with Andrew. Excellent service. Will recommend to others as well. | Read Full Review

4/2/2025 12:00:00 AM | DealerRater

★★★★★ Jbmony

My second time using this dealership and I couldn’t be happier with the service. | Read Full Review

4/2/2025 12:00:00 AM | DealerRater

★★★★★ jjframsey

Good service department, work was done correctly. I must have hit a busy day, took longer than expected | Read Full Review

4/2/2025 12:00:00 AM | DealerRater

★★★★★ Eric Welwood

Cal went the extra mile to ensure my wife was happy with our used van purchase. The Stow-N-Go seat covers needed replacement as part of the deal. Even though the cost for the replacement was excessive, Cal found a way to replace the damaged part without adding additional cost onto the van purchase. Thank you Cal for keeping your word | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Shauna Blackman

Got a great deal! My salesperson was Justin. He was no nonsense this is what we can and cannot do. Getting into financing took way too long though. We waited like three hours to take ten minutes to sign papers. My tint is also coming up on my drivers side window so I have to go get that fixed. Overall though it was pretty painless. | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Wayne Wilson

I had a fantastic experience with Jake at the service center. I had some minor issues with my Hellcat that were NOT resolved when I bought the car from Frisco CDJR. The experience was awful and I spent months without my car just to be told that they didn’t have parts. I basically gave up as I got sick of dealing with them. Now…at Ro | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Clinton Casbeer

We bough a 2019 Jeep cherokee here back in 2023. A couple of weeks ago the jeeps ac stopped working. We are told it need a blower motor, wire harness and module for it to be fixed. When we purchased the heep we were told we had a 6 year bumper to bumper warranty. Apparently its not bumper to bumper, because only the blower motor is c | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Hugo M.

I'd give it zero stars if possible, but not an option. I took my Jeep Wrangler to this dealership for a simple oil change. Two hours later the service tech returned telling me that I needed new lug nuts for front driver side tire and that it would cost me $370 plus tax to replace. My Jeep was brought to the front for me to inspect, a | Read Full Review

4/1/2025 12:00:00 AM | DealerRater

★★★★★ Hugo Martinez

I'd give it zero stars if possible, but not an option. I took my Jeep Wrangler to this dealership for a simple oil change. Two hours later the service tech returned telling me that I needed new lug nuts for front driver side tire and that it would cost me $370 plus tax to replace. My Jeep was brought to the front for me to inspect, a | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Velton Arthur

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3/29/2025 12:00:00 AM | Google

★★★★★ Helen Johnson

This is the best dealership service center around. I can depend on professional, honest, and fair transactions. Thank you Rockwall Chrysler Dodge Jeep RAM! | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Sean Hill

Very friendly, accommodating and quick. From start to finish, the process was super easy and straight forward. I wasn't just placed in a vehicle to be sold a vehicle. I told them exactly what I wanted and they delivered. | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Brad Creswell

Excellent Service | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Isabel

They took the time to see if I had coverage for the issue my car had. | Read Full Review

3/29/2025 12:00:00 AM | DealerRater

★★★★★ Sean

Fast, friendly and a straight forward process. They listened to what I wanted and delivered. | Read Full Review

3/28/2025 12:00:00 AM | DealerRater

★★★★★ Mrs. Moore

Andrew was a pleasure and easy to work with. He worked with me and listened to what I needed. | Read Full Review

3/27/2025 12:00:00 AM | DealerRater

★★★★★ joecon1945

The Rockwall dealership is very good and has been very helpful to me and my family I would like to thank them for their service and their support. | Read Full Review

3/27/2025 12:00:00 AM | DealerRater

★★★★★ Marc Zidell

Actually, the best part of the experience was my wife’s. She took the Jeep in while I was working. My bride has blood sugar issues and while waiting for the work to be finished, started feeling faint and weak. THE WHOLE SERVICE CREW came to her aid! They were all over her to get her something to eat and drink, keep her safe and as re | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Imjb73

Took my truck in to program 2 keys. The service writer had no idea about the pin code and obviously the tech didn't either. They lock it out by entering too many wrong codes and told me I had to buy a new module. I've been using them for years but not anymore. | Read Full Review

3/27/2025 12:00:00 AM | DealerRater

★★★★★ Sharon Cole

Great and friendly service | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Francis Rivera

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3/26/2025 12:00:00 AM | Google

★★★★★ chandelynmckinney

Christina in the service department was great she was informative and got me in and out quickly | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ Larry

I showed up at the appointed time and was met by the service advisor. He was professional, courteous and knowledgeable. The waiting area was clean and comfortable. Everything was completed in a timely manner. Great customer experience. | Read Full Review

3/24/2025 12:00:00 AM | DealerRater

★★★★★ Holly Foy

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3/24/2025 12:00:00 AM | Google

★★★★★ Faby Aguilera

Muy bonita la experiencia en Rockwall Donge Con Freddy Segura | Read Full Review

3/22/2025 12:00:00 AM | Google

★★★★★ Michael Manuel Sr

Their personnel are competent, engaging and communicate well. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Sarai Hernandez

Great friendly fast service | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Eric Taylor

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3/21/2025 12:00:00 AM | Google

★★★★★ Doug Layton

I pretty much already knew what I wanted and my new 2024 Ram 2500 Rebel definitely fit the bill. Love my new truck! | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Erik Aderholt

Fantastic customer service | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Meme

Ron was great! Communicative and pleasant. I will definitely return when I’m ready to purchase a new car! | Read Full Review

3/21/2025 12:00:00 AM | DealerRater

★★★★★ oxdawg79

Great service, personable staff,comfortable seating, all around great service, staff cares and they are very thorough | Read Full Review

3/20/2025 12:00:00 AM | DealerRater

★★★★★ Jake

The location was Clean the staff was friendly and provided good customer service! Very fast and reps are knowledgeable | Read Full Review

3/20/2025 12:00:00 AM | DealerRater

★★★★★ Oscar Velasquez

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3/20/2025 12:00:00 AM | Google

★★★★★ taino58

Got my oil change not much of a hassle I will go again….Thanks…J G | Read Full Review

3/20/2025 12:00:00 AM | DealerRater

★★★★★ Andrew Harris

I came out to this location in Rockwall Texas about 1 weeks ago March 2025. I had a dentist appointment at 8 o'clock at Rockwall dental. So I said, while I'm out here in rockwall, I might as well get my car service. So I Pulled into the driveway, and there were no vehicle in the driveway. IT WAS NINE O'CLOCK IN THE MORNING ON A SPRIN | Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ Karen Ross

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3/19/2025 12:00:00 AM | Google

★★★★★ Elidia Rodriguez

Thank you FREDDY you helped a lot, we walked in looking for a sedan and walked out with an suv,, I love it especially being my first mom car!!! Thank you Freddy for being an amazing car sell's man if yall are looking for someone go for Freddy! 5?????????? | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Steve Gagnon

Everything went as expected | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ grfairlamb

We are an older customer and have dealt with a large number of auto dealers over the years. Due to health issues my two cars were not acceptable so I went in to buy a used car and trade in my jeep. The plan was to then store my ram 2500. After talking to the sales rep then the sales manager then the gym the over was so helpful we clo | Read Full Review

3/19/2025 12:00:00 AM | DealerRater

★★★★★ Diane

Courteous and responsive service. Justin kept me well informed of the progress on my vehicle. | Read Full Review

3/18/2025 12:00:00 AM | DealerRater

★★★★★ Matthew Callicoatte

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3/18/2025 12:00:00 AM | Google

★★★★★ Anna Seay

Shirley is the best! We had a great experience at the Rock! This is our second purchase from this dealership! | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Valley Tire and oil @yahoo

Never been at place what took so long never go back on cash deal and no ever nice | Read Full Review

3/18/2025 12:00:00 AM | DealerRater

★★★★★ Demi J

Jake was awesome!! He always is. The service was Quick and good service. Clean place | Read Full Review

3/15/2025 12:00:00 AM | DealerRater

★★★★★ Laura.lozier2010

The service department was impeccable and repairing my car. The service advisor Erica went above and beyond, with customer service and keeping me informed in regards to the repair of my vehicle 100% satisfaction. | Read Full Review

3/15/2025 12:00:00 AM | DealerRater

★★★★★ Greg Willaby

I'm rating middle of the road for now, as my vehicle is in for repairs now. I will edit my review after this all plays out. Long story short, it has sat in there for a week so far without a diagnosis. No service advisor had called nor texted me any updates. I called and was told it has 62 error codes and would require further trouble | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Eric Stevens

The parts dept was so efficient they also scheduled my Jeep Wrangler to have the car opened and key flashed. Efficient, friendly, and great to work with. I'll bring my Jeep back again! | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Andy/Grace Cheshire

Despite the headache I had to endure, I am giving this facility 5 stars due to Jake. He made a stressful situation manageable. He was efficient, kind and competent. I appreciate his great customer service! He is an asset for your team! | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Lyndsey.Gammaro

Love our experience! Christina is the best, her attention to detail is exceptional. I appreciate the service | Read Full Review

3/13/2025 12:00:00 AM | DealerRater

★★★★★ smateek

I highly recommend the Rockwall team for all your automotive needs. Their exceptional professionalism and competitive pricing are unmatched. Kal Erekat, in particular, is an exceptional individual who will provide you with an exceptional service experience. I reside in south Arlington, and the drive to their location is well worth it | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ Steve Swinford

Freddy & Blake are simply amazing. Drew from finance was amazing as well. Freddy is the best salesman I have ever done business with. I give him a 5 Star Rating. Simply the best. Blake and Drew from finance deserve a 5 Star Rating as well. My wife and I purchased a Jeep Rubicon great price. Best dealership in Rockwall. I highly recom | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ TJay

They handled my Ram with care and great time for completion. They all had great manners, I had also bought my truck there so it’s great to go back. The treatment I got from buying my truck to having it serviced for an oil change has always been over the top! | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ jllewis0304

Erica gave me Great service taking my car in for oil change. She was helpful and patient | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ Leigh-Anne Yazurlo

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3/12/2025 12:00:00 AM | Google

★★★★★ steve swinford

Freddy, Blake, and Drew from finance are very friendly and professional. 5 Star Rating for all. Best dealership in Rockwall. Freddy is the best car salesman I have ever done business with. My wife and I are extremely pleased. No pressure, great price, great financing rates. ?????? | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Sawyer Smith

My 2 hour maintenance, turned into 6 hours. Ron seems like a nice gentleman, but didn’t give me any updates or a timeline at all. When I finally received my truck, the maintenance that had been performed was obviously not double checked, as the load balance weights on the inside of my wheel were scraping the caliper. I had to return | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Ben Deal

when me and my wife had a home built in royse city last year and moved up from Tampa,Had a 2019 promaster at the time and it needed work and Rockwall dodge took care of me very professionally.Now I have a 2022 promaster and these guys at Rockwall dodge still take care of my promaster needs.great place and good people who value your t | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ sarra

The service department was absolutely amazing, I was able to get my oil change and state inspection within an hour or dropping off my vehicle. My service technician was very helpful & I would definitely recommend this dealership. | Read Full Review

3/10/2025 12:00:00 AM | DealerRater

★★★★★ srives13

Felt like we were ignored as to what vehicle we wanted and forced into another | Read Full Review

3/10/2025 12:00:00 AM | DealerRater

★★★★★ jdladyj45

Great service and I would go back for a oil change for my Chrysler 300. | Read Full Review

3/9/2025 12:00:00 AM | DealerRater

★★★★★ Greg Willaby

I'm rating middle of the road for now, as my vehicle is in for repairs now. I will edit my review after this all plays out. Long story short, it has sat in there for a week so far without a diagnosis. No service advisor had called nor texted me any updates. I called and was told it has 62 error codes and would require further trouble | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ jsimon

Hands down the best customer service I’ve seen in a long time . Very pleased | Read Full Review

3/8/2025 12:00:00 AM | DealerRater

★★★★★ Sday911

Not very customer service oriented. Bought new vehicle and all they could put is a half tank of gas in it? Asked about service contract and was told that is all fluff! Told them I would be paying for tax, title and license and they wrapped that into the financing instead! As soon as papers were signed my sales rep was out the door fo | Read Full Review

3/7/2025 12:00:00 AM | DealerRater

★★★★★ Tip Matlock

Great service and southern hospitality from these guys. Shoutout to Justin Martin for his great service… | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Jim Stavinoha

Software update recall & manifold leak fix. | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ David Crow

Unbelievable nightmare. After buying a car here a couple years ago I went to trade it in, but was unable after being made aware that the title was sent to a bank that was not the lienholder. After nearly half a year I am still making daily calls and trips to various banks/DMV/dealerships to try and rid myself of this vehicle. It feel | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Gunter

I have always been pleased with the service, but sometimes it took a little longer than expected | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ K43viper

Great salesman quick turnaround finance tried to add more expensive gap though. Hello hello hello | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ Mlilbit030

I really appreciate the fact that the dealership employees in service are very helpful and friendly | Read Full Review

3/4/2025 12:00:00 AM | DealerRater

★★★★★ matthew

This service department ( Justin ) worked very hard to ensure I was well taken care of! | Read Full Review

3/3/2025 12:00:00 AM | DealerRater

★★★★★ Jackie Adams

Got it done in 1/2 the time quoted. Excellent pricing. Staff was super friendly. | Read Full Review

3/3/2025 12:00:00 AM | Google

★★★★★ Helina f

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3/2/2025 12:00:00 AM | Google

★★★★★ bisquit1997

I appreciate the genuine customer service while I purchased my 2025 Jeep Compass. This customer service began when I entered the showroom and continued through demonstrating the features of my new Jeep. I would purchase another Jeep through my salesperson Shirley. | Read Full Review

3/1/2025 12:00:00 AM | DealerRater

★★★★★ bisquit1997

I am satisfied with my experience purchasing my Jeep. I would buy from here again. | Read Full Review

3/1/2025 12:00:00 AM | DealerRater

★★★★★ veronica.navarro88

Great experience purchasing our 2nd vehicle from Rockwall Dodge dealership. Everyone treated us very well. | Read Full Review

3/1/2025 12:00:00 AM | DealerRater

★★★★★ David Low

I hate writing reviews. I decided a while back to only work with honest people. I was misled to come into the dealership and drag my three kids with me. Three hours of our time for them to back track on a deal that was promised. I had texts showing them but I guess they didn’t communicate well enough with everyone involved. I do | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Joshua Wilson

WELL DESERVE LOVE THE RIDE FOR MY SON WILL DEFINITELY COME BACK AND PURCHASE AGAIN | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ keelhaul is

Someone hit my truck, causing a lot of damage. The staff at Rockwall Dodge was courteous and kept me up to date throughout the repair process. Repairs were done in a respectable time and I was pleased with the way my truck looked when I picked it up. I would recommend their repair shop if you are looking for service. | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Arleth

Kevin was awesome and helped me get the best deal on a brand new 2025 Jeep Compass!! | Read Full Review

2/28/2025 12:00:00 AM | DealerRater

★★★★★ Steve Horton

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2/27/2025 12:00:00 AM | Google

★★★★★ Prodriguez

The service is too slow and bad I wish I never came back again Bed service | Read Full Review

2/27/2025 12:00:00 AM | DealerRater

★★★★★ Joe

This pertains to my service department experience on February 26, 2024. I arrived with no scheduled appointment to get my last free oil change and tire rotation. Eric was my technician and was very pleasant and great at estimating the time it would take for the service. | Read Full Review

2/26/2025 12:00:00 AM | DealerRater

★★★★★ Rlrobinssummer

The service was very convenient, and everyone was promptly on time and made me feel very comfortable in how they handle taking care of my car and I really appreciate Jake sweat and his confidence and dealing with me | Read Full Review

2/26/2025 12:00:00 AM | DealerRater

★★★★★ desantiagojuan70

A excellent service Alfred segura is very a very good person I recommend it 100% | Read Full Review

2/26/2025 12:00:00 AM | DealerRater

★★★★★ Ken Waltman

Got us in last minute and out when we needed it. | Read Full Review

2/26/2025 12:00:00 AM | Google

★★★★★ herculisa1

We walked out happy with our trade in and new car! Stop by and see Kal and Justin. | Read Full Review

2/25/2025 12:00:00 AM | DealerRater

★★★★★ Will B

Erika is the best service advisor she goes above and beyond to make sure customers are satisfied definitely a 10 out of 10! | Read Full Review

2/24/2025 12:00:00 AM | DealerRater

★★★★★ curby3886

She was very helpful with getting me in quickly for my oil change and let me use my online discount. They gave me a complimentary ride so I wouldn't have to wait there. They completed the job faster than they stated. | Read Full Review

2/24/2025 12:00:00 AM | DealerRater

★★★★★ Paul Rampy

My maintenance was done perfectly and I did like the lady that wrote it all up she took care of everything for me she is a great person she knows what she's doing | Read Full Review

2/23/2025 12:00:00 AM | DealerRater

★★★★★ liz.milligan81

They were very professional with check in, thorough with updates on my vehicle & helpful with questions during the visit. | Read Full Review

2/23/2025 12:00:00 AM | DealerRater

★★★★★ Carlos Ortiz

Overall good experience. They have a program for veterans that takes care of some of the pain of buying vehicles. I recommend starting here. | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ TOBY LILES

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2/22/2025 12:00:00 AM | Google

★★★★★ brittneyran

I had a great experience at this location. The customer service there is very awesome. | Read Full Review

2/21/2025 12:00:00 AM | DealerRater

★★★★★ jacobjp777

Erika is a fantastic service advisor would recommend her for any vehicle repair needs or help with anything warranty she is absolutely awesome. | Read Full Review

2/20/2025 12:00:00 AM | DealerRater

★★★★★ Will B (Joker One)

Parts department doesn’t give out part numbers? That’s the dumbest crap I’ve ever heard. Called parts asking for a part number and ready to provide a vin and was told they don’t give parts numbers. | Read Full Review

2/20/2025 12:00:00 AM | Google

★★★★★ Edward Porter

Very professional dealership | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Hiltonms

Jake the service advisor was awesome and a great communicator of the updates to my vehicle. Got my vehicle back and was fixed as told. | Read Full Review

2/18/2025 12:00:00 AM | DealerRater

★★★★★ Jennifer Williams

Came in for an oil change it was done in a fair time. When it was completed my service advisor Lance was spot cleaning the interior of my car and turned on my seat warmers and steering wheel warmer! That was super thoughtful as it was cold outside. I appreciate that. | Read Full Review

2/17/2025 12:00:00 AM | Google

★★★★★ Laura DeBeaudry

Great experience from the service team! Jake and crew are on it! | Read Full Review

2/17/2025 12:00:00 AM | Google

★★★★★ Patrickadams1970

Service representative was very knowledgeable and professional. The dealership was clean and it is worth going back. | Read Full Review

2/15/2025 12:00:00 AM | DealerRater

★★★★★ rooferterry

They got my vehicle in and the problem accessed in a timely manner. They had it repaired quicker than they had expected | Read Full Review

2/15/2025 12:00:00 AM | DealerRater

★★★★★ micah johnson

Great service went above and beyond to make sure I was in and out and even gave me a discount just for having to wait a cppl minutes when arriving they definitely take care of ya | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Irene Campos

I got a same day appt for early morning. Erica knew I had an appointment to get to and got me in and out quick! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Tiffany Swait

Quick and friendly | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Kaci Acker

I absolutely love this service department! They always go above and beyond to help. Ask for Jake, he’s the best! | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Charley Simpson

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2/13/2025 12:00:00 AM | Google

★★★★★ Christi Kirk

Fast and efficient | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Chris Ulmer

Nick did an amazing job helping me find and purchase a ‘25 Jeep Grand Cherokee L. I absolutely love the car and had a great time during the purchase. I can’t recommend Nick, and the rest of the team of at Rockwall DCJR! | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Cindy F.

Great service advisor and great service. | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ sclayrogers

They were very professional and Chris Miles was very knowledgeable and helpful. Training us in vehicle operations. | Read Full Review

2/11/2025 12:00:00 AM | DealerRater

★★★★★ Testamynt

Got me in and out really fast and efficiently and work hard to make sure my car is well maintained. They forgot to level out the air in my tires after rotating but that’s okay ?? | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ jackson_robert315

Justin took care of me was in and out within 1.5 hrs. Good experience overall. | Read Full Review

2/9/2025 12:00:00 AM | DealerRater

★★★★★ hill.joseph34

Great service! Fast and reliable. I have always taken my vehicle to this dealership because they always treat us like family. | Read Full Review

2/7/2025 12:00:00 AM | DealerRater

★★★★★ Melissa Robinson

Update: barely had my brand new jeep for 1 month. Go to get my plates and was told that my front plate could NOT be put on because it HAD to have a bracket which was supposed to be in my vehicle but wasn’t. So I left without my plate on the front bumper. After speaking to 3 different people, I was told I needed to drill holes myself | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ Steven Davis

I had an awesome experience at the Dodge dealership in Rockwall, Texas! I needed a new key for my Dodge Caravan, and Nick, the service technician, was fantastic. He was professional, efficient, and got the job done quickly. Nick made sure everything worked perfectly and even took the time to answer my questions. Top-notch service fro | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Preston Love

I always get excellent service at Rockwall CJDR. Justin was an excellent service advisor | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ rickjhaw55

Service rep was knowledgeable and thorough. Ron explained everything in layman's terms and guided the process smoothly. | Read Full Review

2/6/2025 12:00:00 AM | DealerRater

★★★★★ MarkandStefanie

I just want to take a minute to say how wonderful Shirley Ribardo is! She has always been so helpful and has the best customer service! This is our 3rd vehicle we have bought from her and love all of them! We couldn’t be happier and she is such a sweetheart we just love her! Her son Christopher has also provided excellent customer se | Read Full Review

2/6/2025 12:00:00 AM | DealerRater

★★★★★ Joe

Rockwall Chrysler Jeep Dodge Ram was outstanding to work with purchasing my new 2025 Ram 1500 Warlock. Love that truck! Nicholas Cook assisted me to find the truck I wanted and worked with me in a way I felt comfortable with and I will refer others to again and again | Read Full Review

2/4/2025 12:00:00 AM | DealerRater

★★★★★ Bettesj

As usual I was immediately greeted in the service bay. Christina Rico, my advisor, was cheerful and professional. She made sure my of the needs of my vehicle. Later she assisted me with getting information on my extended warranty by taking me to meet Amanda Abshire and staying with me to make sure my questions were answered. A pleasa | Read Full Review

2/4/2025 12:00:00 AM | DealerRater

★★★★★ Stefanie Hopkins

Shirley provides the absolute best customer service she always takes care of you and puts the customer first. We appreciate her kindness, her professionalism and her sweet personality!! Her son Christopher also does a suburb job, the finance dept, service. Everyone at Rockwall Dodge is the best!! Thank you all so much! We love our Du | Read Full Review

2/4/2025 12:00:00 AM | Google

★★★★★ Richard

So far so good - but when it’s a sale they want to make, one should expect a positive review when they make an offer I could not refuse. Now this review is positive for the buying process and their ability to make the transaction process as painless as posssible. Maintaining this vehicle here, well that is to be seen what their atten | Read Full Review

2/4/2025 12:00:00 AM | Google

★★★★★ Anna Ayala

Please be careful with this dealership I was sold a Jeep less than 24 hrs it went out and they needed to fix the crank shaft and had to keep it almost 2 weeks luckily the warranty covered it. Well now Im having other issues and now I have to pay over $1000 out of my pocket. If you want a lemon go to this dealership. I havent even ha | Read Full Review

2/4/2025 12:00:00 AM | Google

★★★★★ Castillo.catherine96

Very spacious and well organized lot! Friendly people, was glad to be serviced and got to take the Car same day. | Read Full Review

2/1/2025 12:00:00 AM | DealerRater

★★★★★ joshuadeleon63

Salesmen and manager went above and beyond. Giving me time and respect. Wouldn’t ask for anything more. | Read Full Review

2/1/2025 12:00:00 AM | DealerRater

★★★★★ daniel reyes

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2/1/2025 12:00:00 AM | Google

★★★★★ George Kauffman

The employee who waited on me was very friendly, professional and knowledgeable. I was impressed with the short time it took to service my vehicle. | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ James cunningham

I had a great experience. Friendly staff. | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Abraham Koshy

The service advisor Mr. Bobby Huggins is exceptional, top notch customer service, I personally recommend him to any body. | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ tomsdebbie

My service adviser took excellent care of me while I was at the dealership for service. He kept me updated on what was going on with my vehicle. | Read Full Review

1/31/2025 12:00:00 AM | DealerRater

★★★★★ Victor Martin

Simply the best in the business! Bobby I. Bought my Jeep new there in '19. Best buying experience of my life. Service Rep Bobby jist finished my 200,000 engine service. He is awesome as a service writer! Alexa is a great sales team expert as well! The Rock is by far my favorite dealership. Period! | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Monica Buehnerkemper

Great service, no pressure for additional services. | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Joe Bell

Rockwall Dodge was outstanding to work with purchasing my new 2025 Ram 1500 Warlock. Love that truck! Nicholas Cook assisted me to find the truck I wanted and worked with me in a way I felt comfortable with and I will refer others to again and again | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ M Guillory

Left my radiator cap loose & I lost most of my coolant , now I have more problems. | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Miryam Yepez

Lance is a straight G - he’s kind, welcoming and very thorough in his service approach. Always available for questions and/or to provide recommendations if necessary! | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Dancing Queen

My Service advisor Christina makes it all the worthwhile to get my car serviced there. | Read Full Review

1/29/2025 12:00:00 AM | DealerRater

★★★★★ jvneufell

Willing to work with me to get my vehicle and at the deal I wanted | Read Full Review

1/29/2025 12:00:00 AM | DealerRater

★★★★★ jeangustafson42

Courteous and informative service from Justin. I also learned some more about my Jeep Compas | Read Full Review

1/28/2025 12:00:00 AM | DealerRater

★★★★★ Charlie B.

Another great experience at Rockwall Dodge. My RAM 1500 needed the rear seal… leaking gear oil… and the radio/louch screen replaced it took some time as the radio was not in stock, however. Bobby kept me updated throughout the process and even assisted in getting me a rental. Great job to Bobby and the mechanics to get me back on the | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Gina Foote

The sales department was in a rush to go home, I was sent home with only 1 key and I was told by the sales rep that they will mail it to me the next week. It never happened. I had to drive an hour and 30 minutes (round trip) to come get my key. At the service department I was told the key has to be programed so i had to wait wait fo | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Unhappy

Not honest with customers and do not honor coupons sent in the mail as flyers. They just bait and switch you with excuses and overcharge for service without getting your approval first. I will never go there again to buy a new vehicle or for any service including a simple oil change which is what they overcharged me for! | Read Full Review

1/28/2025 12:00:00 AM | DealerRater

★★★★★ Sam

The service department was great. Answered all my questions, very nice, thorough, gave an accurate finish time, etc. Overall it was a great experience compared to other dealerships. | Read Full Review

1/27/2025 12:00:00 AM | DealerRater

★★★★★ jesus.aguirre05

Good service appreciated the honesty on how long it would take to complete the work thanks | Read Full Review

1/27/2025 12:00:00 AM | DealerRater

★★★★★ Frank Guttilla

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1/27/2025 12:00:00 AM | Google

★★★★★ Juan V

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1/27/2025 12:00:00 AM | Google

★★★★★ Joshua D

I recently had the pleasure of working with Chris Smith and his manager Cal at this dealership, and I have to say, it was an exceptional experience from start to finish. From the moment I arrived, Chris and Cal took the time to really understand what I was looking for. They listened carefully to my needs and gave me several great opt | Read Full Review

1/27/2025 12:00:00 AM | Google

★★★★★ Jondfranks

Great experience and service. Very appreciative of Rockwall Dodge for getting me in and out quickly, and helping me get my vehicle ready for a long road trip to see family. | Read Full Review

1/25/2025 12:00:00 AM | DealerRater

★★★★★ magicmaryd

My husband and i calked ahead They were waiting for us Nick was our salesman We loved him They made it easy We live farther away and only wanted to make one trip there The entire team was great | Read Full Review

1/24/2025 12:00:00 AM | DealerRater

★★★★★ Ed Twostep

Great work and very professional | Read Full Review

1/24/2025 12:00:00 AM | Google

★★★★★ Drea Sigsbee

Wonderful experience at this place. Jake, my service rep, was great at communicating all updates with me. Very service and detail oriented which is hard to find nowadays at dealerships. Also, went above and beyond to make things on my end easier. Highly recommend!! | Read Full Review

1/24/2025 12:00:00 AM | Google

★★★★★ Pam Dietlin

Christina Rico did a outstanding job for me today?? | Read Full Review

1/23/2025 12:00:00 AM | Google

★★★★★ Patricklarose2013

Service staff are friendly,knowledgeable, and deliver what they promise. Always a great experience weather it is minor/major repairs or just typical maintenence. | Read Full Review

1/23/2025 12:00:00 AM | DealerRater

★★★★★ Brant’s lawn care.

Jason my service provider is always going above and beyond to take care of my work fleets. Very friendly and knowledgeable. Definitely my go too Machanic. Thanks for my wheel alignment on my 2019 ram 3500. | Read Full Review

1/22/2025 12:00:00 AM | DealerRater

★★★★★ Brant’s lawn care.

Justin my service provider is always taking care of my needs for my company Fleet. They go above and beyond to make sure all is done and with no hassle. Thank you for making sure my trucks are safe. | Read Full Review

1/22/2025 12:00:00 AM | DealerRater

★★★★★ Lori Rossiter-Sinclair

Excellent Service. Best service I've ever had a dealership. That saying a lot!! Thank you Ron Vigil!! | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Darren Palmer

Chris Miles is the best salesman ever! Go see him if you don't want to be pressured and play car games. Wonderful experience! | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Stephen Edwards

Service was scheduled the same day and I was in and out quickly. Very polite staff. | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Monty Caperton

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1/21/2025 12:00:00 AM | Google

★★★★★ Amber Nicole McNabb

This shout out goes to a Man with a Heart of Gold. ?? ROCCO MARCONNI Sir, It’s was a Honor and a Privilege every step of the way. Thank you for your Service! Thank you for going above and beyond to make my Husband and I dream become a reality! We are beyond blessed and better people for having crossed paths with you. If no one has tol | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Alissa Sieja

Totally trust Rockwall Chrysler Dodge Jerp RAM for my Jeeps service needs! Thank you for taking care of us! | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Justin Medley

Outstanding Service from Kal Erakat and Chris – Highly Recommend Rockwall Dodge! Kal Erakat and Chris at Rockwall Dodge went above and beyond to make this sales experience absolutely amazing. These two individuals are truly top-tier professionals who care deeply about their customers and stand out in the industry. Their commitment | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Roderick Fleming

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1/17/2025 12:00:00 AM | Google

★★★★★ Kds79109

Service was excellent and efficient. Christina did a great job handling all the scheduled maintenance for my vehicle. Christina always does an outstanding job. A superb service advisor. | Read Full Review

1/17/2025 12:00:00 AM | DealerRater

★★★★★ gnicol75

Service department is friendly, keeps you informed of the progress. Service was completed in a timely manner. | Read Full Review

1/17/2025 12:00:00 AM | DealerRater

★★★★★ alysaackerman

The process of buying my Jeep through this dealership was flawless, and it could not have been done with out the help of Chris Miles! He was there every step of the way to ensure any and all of my questions were answered as well as apps being set up. | Read Full Review

1/17/2025 12:00:00 AM | DealerRater

★★★★★ Cait Boyd

My sales associate was wonderful but the management is pretty useless. It took 3 weeks to get my car delivered and the management never called me despite a request. Also my jeep had no floor mats when finally delivered despite having the all weather mats on the sticker so I should 2 sets. | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Tanisha sandidge

Nick Cook was my sales person and he treated me and my family like his own. Stayed late to make sure I got on the road after the day I had that meant a lot. Made sure I got into a car I loved and didn’t treat us like “just a sale.” I would recommend everyone I know to go see Nick he will get you in something and handle you with upmos | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Paul

Both the advisor and the mechanic delivered excellent customer service. I was extremely impressed and will return. | Read Full Review

1/16/2025 12:00:00 AM | DealerRater

★★★★★ jgally1717

Justin was extremely helpful and accommodating during my service visit. We will definitely be returning for future service needs with our vehicles. | Read Full Review

1/16/2025 12:00:00 AM | DealerRater

★★★★★ Laz

Over the past year I've taken my Jeep Grand Cherokee Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department team and manager. Every time I began to take my Jeep over the summer of 2024, their new Service Manager Michael gave me a call direc | Read Full Review

1/15/2025 12:00:00 AM | DealerRater

★★★★★ Lazaro Martinez

Over the past year I've taken my Jeep Grand Cherokee Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department team and manager. Every time I began to take my Jeep over the summer of 2024, their new Service Manager Michael gave me a call direc | Read Full Review

1/15/2025 12:00:00 AM | Google

★★★★★ Justin Medley

I cannot express how deeply disappointed I am with Rockwall Dodge. While the initial purchase of my Tesla seemed smooth, everything went downhill the moment I drove off the lot. First, they sold me the car with only a 20% charge – barely enough to make it home. That alone was frustrating, but it gets worse. When I tried to charge th | Read Full Review

1/15/2025 12:00:00 AM | Google

★★★★★ Angela Patterson

I have been having my Jeep serviced at Rockwall dodge now for the past 2 years, Ron is ALWAYS my service advisor. I specifically ask for him because of the outstanding professionalism he has. He is honest, and invested in making sure that what ever needs or questions I have arw always addressed in a timely manner.... Thank you Ron fo | Read Full Review

1/14/2025 12:00:00 AM | Google

★★★★★ Linda Fouse

I had taken my vehicle in not really knowing what was going on with it. I did not have an appointment but just went in. I was met by Ron Vigil, service advisor. He was super friendly and very professional. He listened to me and made sure I was taken care of. I waited in the waiting room and while I waited, he made sure to keep me upd | Read Full Review

1/14/2025 12:00:00 AM | Google

★★★★★ nashelys uria

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1/14/2025 12:00:00 AM | Google

★★★★★ [email protected]

Very good place to do business keeped us in our price range for a beautiful vehicle will buy my next vehicle from them very friendly people who go out of there way to help people | Read Full Review

1/14/2025 12:00:00 AM | DealerRater

★★★★★ Landon Webb

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1/14/2025 12:00:00 AM | Google

★★★★★ Gutricyde

Service advisor, Justin, is always great to work with | Read Full Review

1/13/2025 12:00:00 AM | Google

★★★★★ Stephen Swain

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1/13/2025 12:00:00 AM | Google

★★★★★ Chance Ramsey

Bought a 2018 silverado from them used. Had a car fax history, 1 owner. Got it early December,within 3 weeks of having this truck the temp gauge stopped working and the truck started over heating. I took it back to the dealer to have them look at it because I bought the warranty with it. After looking at it they said that they were g | Read Full Review

1/13/2025 12:00:00 AM | Google

★★★★★ Christin

I didn't purchase from here, but I take my Jeep Grand Cherokee here for service. Their service department really is top notch. Friendly, efficient, knowledgeable and I've never felt like I was being pushed into unnecessary services. The entire process is comfortable. Justin specifically is a great service advisor. | Read Full Review

1/12/2025 12:00:00 AM | Google

★★★★★ vlopez_19

Honest, upfront and knowledgeable advisors. First dealership that tells me a couple of hours, and finish within that timeframe, instead of 3-4 hours. | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ Jwaters

What an experience! I called ahead and set up a time with Bailee Darby, Client Advisor, who made sure that every question was answered and every need was met. The overall experience was relatively quick and the time spent waiting on approvals, Bailee made sure that the time was not waisted. We ultimately purchased a 2024 Volkswagen a | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ Kathy Phillips

I was disappointed that I was told a week and half on my van repairs it was almost 3 weeks. I could not get an answer on when the time would be. It was always me having to check on my vehicle not them letting me know what was going on. One of the issues I took it for was not fixed. My passenger sliding door would not lock unless it w | Read Full Review

1/12/2025 12:00:00 AM | Google

★★★★★ James Waters

What an experience! I called ahead and set up a time with Bailee Darby, Client Advisor, who made sure that every question was answered and every need was met. The overall experience was relatively quick and the time spent waiting on approvals, Bailee made sure that the time was not waisted. We ultimately purchased a 2024 Volkswagen a | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Kenneth Ford

Very professional and met all my needs | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Angel Pinales

Cristina was great! Nice, friendly and very attentive. Bobby also treated me very well and attended me right away! I will always come back! | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Own M

Great experience for oil change- Jake was fantastic to work with! Thanks!!! | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ jerry spivey

lol went in to get a taillight replaced, left in a new 2025 lone star with level 2 bighorn package, upgraded motor- night edition with a hydro blue pearl paint, probably the best looking truck I’ve seen and couldn’t leave without it. Thanks a bunch Shirley | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Salvador Gomez

Great place if you need your vehicle serviced! ?? | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Codie Lunt

Impressed most by the fact I didn’t spend most of my day buying a car. They had me in and out quickly, and didn’t feel rushed once. Everyone I spoke to/worked with on my purchase was friendly and helpful, not pushy at all. | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ j willis

Erica, is one of the best Service representation at Jeep Chrysler Dodge in Rockwall. Will continue to go back and always ask for my rep. Yes, management she is definitely a keeper. Ms Willis | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Tyler Krueger

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1/9/2025 12:00:00 AM | Google

★★★★★ Rustyzapps

Bobby was excellent to work with. Very nice and made the experience really good. And | Read Full Review

1/9/2025 12:00:00 AM | DealerRater

★★★★★ adrian

Service department was very friendly and didn't take long to get my car serviced will continue to keep taking my car | Read Full Review

1/8/2025 12:00:00 AM | DealerRater

★★★★★ Melissa Robinson

I purchased a new Jeep Wrangler and had great service! My sales person was Bailee and he was wonderful. If you’re looking to make a purchase, ask for Bailee and he will take care of you and provide top notch service. | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Jewell Schlichting

Service technician was very friendly and helpful. Told me it would take awhile to have my car serviced. But it was shorter than explained. Awesome! | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Zan Vandeventer

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1/8/2025 12:00:00 AM | Google

★★★★★ lsidde

In and out early! I want to work with Erica EVERY time! Thank you Rockwall Jeep! | Read Full Review

1/6/2025 12:00:00 AM | DealerRater

★★★★★ Sandy L

They take care of you right away and keep you informed. In and out with in the day usually | Read Full Review

1/3/2025 12:00:00 AM | DealerRater

★★★★★ Kenny_kk

I drove an hour and a half to look at a vehicle they had. The sales experience was by far the best I’ve encountered. | Read Full Review

1/1/2025 12:00:00 AM | DealerRater

★★★★★ Brandon

Had a service appointment and dealt with Justin and Jake. Was a great experience. Thank you. | Read Full Review

12/31/2024 12:00:00 AM | DealerRater

★★★★★ Stephanie O

Great customer care and very courteous | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Johanna LanFranco

Was always kept up to date on the status of my vehicle. Super friendly staff and on point!! They got me a rental and extended the rental without me having to lift a finger. Highly recommend. Bobby in the service department was just the best!!!!! | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Myestornel

Service was performed as expected. Staff was friendly and very professional. It take longer than expected but it was very busy on this day. | Read Full Review

12/30/2024 12:00:00 AM | DealerRater

★★★★★ 37461

EXCELLENT service and attention to my needs throughout the new car sales process. Chris was most helpful prior to our first meeting | Read Full Review

12/29/2024 12:00:00 AM | DealerRater

★★★★★ Michael Jansen

2nd time in a row that I picked my truck up from service and have to bring it back for something they missed. Absolutely no quality control at this dealership. | Read Full Review

12/29/2024 12:00:00 AM | Google

★★★★★ Adrian Avila

Great job with oil change disappointed didn’t get to test drive a car today. | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Robert Booth

Very helpful in the explanation of the required maintenance for my vehicle | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ Rebecca Lynch

Kevin was great, however trying to get plates picked up was ridiculous. No phone call or email. We happened to be in Rockwall one day and swung in to see if we could get them. The man at the desk sat on his phone for 5 minutes before he acknowledged us and just handed them over. Well a few months later I get a toll bill for Houston a | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ mike young

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12/24/2024 12:00:00 AM | Google

★★★★★ Gary Bauer

This place feels good, as in they are friendly and treat you well. As with all dealers, the price is a little on the high side, but the quality is good | Read Full Review

12/23/2024 12:00:00 AM | Google

★★★★★ C-lo

Nice people but not competent at their job. Some people handling several customers at the same time while others sitting around doing nothing. Tell you to sign documents before they do what's actually on the documents. | Read Full Review

12/23/2024 12:00:00 AM | DealerRater

★★★★★ jchacko09

thank you for your work and uodating me with all information in regards to my request. | Read Full Review

12/21/2024 12:00:00 AM | DealerRater

★★★★★ Charles Hamilton

The service person was kind and courteous and showed honest concern about what might be wrong. I was expecting to be without my vehicle for two weeks due to the holidays. I got it back in less than a week. Great overall service. | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ Jenn Hyde

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12/21/2024 12:00:00 AM | Google

★★★★★ Janice M

I had an excellent experience, and Shirley at the dealership significantly assisted me throughout the entire process. | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ Derek Blackwell

Service was great Bobby did a great job letting me know the status of my vehicle and giving me cost estimates of the repairs. | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ Quila Dorsey

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12/18/2024 12:00:00 AM | Google

★★★★★ Rosie Mares

I bought a 2024 Jeep Grand Cherokee from this Dealership in July - on 12/5 I had to have it towed to the dealership because it would not turn on, It took them 4 days to get me a rental and they STILL have yet to fix the problem, I have to reach out to them for updates and all they tell me is that there's no ETA on the repairs. meanw | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Logan McCrummen

Big thanks to Bobby in the service department for taking care of me when some minor inconveniences came up after having some service done on my truck. Did what I felt was right without having me to even ask so I left 100% satisfied. Thanks for your help | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Gary

Lance was very professional and kept me informed. He did a great job! | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ carlagarcia

Fast and easy intercaction, Bobby took care of me and he was amazing!!! Thank you | Read Full Review

12/14/2024 12:00:00 AM | DealerRater

★★★★★ vfarrer638

This is my second vehicle thru this dealership happy the first time and happy the second | Read Full Review

12/12/2024 12:00:00 AM | DealerRater

★★★★★ Laaron101

Upon arrival I was the only customer at the service center and out of the 5 employees there, not one greeted me or asked if they could assist me. I stood there for a couple minutes when another employee walked and asked if I have been helped .. I clearly said NO. She was prompt and delivered my service. They did not do a full check a | Read Full Review

12/12/2024 12:00:00 AM | DealerRater

★★★★★ Jaime Concepcion

Very clean place and the saleswoman Amanda and service advisor Justin was fair and clear on the whole process ?? | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ mike everett

Super quick, no hassle. Friendly staff, and after the sale they were still eager to assist With questions. | Read Full Review

12/9/2024 12:00:00 AM | Google

★★★★★ Mike Vela

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12/9/2024 12:00:00 AM | Google

★★★★★ ryan.neal03

Great service on a holiday weekend. Love the communication via emailso i could review during a movie! | Read Full Review

12/9/2024 12:00:00 AM | DealerRater

★★★★★ OVIDIO Trevino

I purchased a 2023 Durango and found the servicing of the vehicle before it was delivered to me was very poor. The UConnect box was recording errors, the fluids in the vehicle all needed to be added and I received no acknowledgment from the sales person or sales manager when I reported the issues. I will never do business with them a | Read Full Review

12/9/2024 12:00:00 AM | Google

★★★★★ James Stuckey

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12/7/2024 12:00:00 AM | Google

★★★★★ Michelle Van Parys

I’ve had the pleasure of working with Chris Mills twice. He is very knowledgeable and considerate. Christina in the service department is amazing, always pleasant and smiling. | Read Full Review

12/7/2024 12:00:00 AM | Google

★★★★★ Connie Weatherford

Shirley is amazing! Thank you so much for the 3rd time helping my daughter and I out. You stayed with us all day until the deal was done to make sure my daughter was back on the road the next morning to College Station. I have bought a 2013 & 2019 Jeep Grand Cherokee Limited’s from Shirley (Rockwall Jeep)in the past, and my daught | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Zee

Service was quick everything was explained to me correctly I will definitely choose this dealership for future visits | Read Full Review

12/6/2024 12:00:00 AM | DealerRater

★★★★★ Monty.vpesales

Excellent Service, Jake was very informative & advised if there were any issues after the service to contact him. | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ John Hammes

Justin Kirby delivered service as promised. Had vehicle oil change and tire rotation, in and out in less than an hour. | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ Daniel Doria

Had a few hiccups but Lance with some help from Jake took care of them and made everything great. 10/10 would recommend their service department to anyone. Thanks again guys!!! | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ Joaquin Vasquez

Run. They will not help you or care after signing. | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ chris.l.stanton1

Huge mistake by taking my truck here. Paid over $700 to get only 1 fuel injector replaced. $75 part and over $600 in "labor". Also, it took 7 days to get started on my vehicle. (2020 ram 1500) | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ Dustin Easley

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12/4/2024 12:00:00 AM | Google

★★★★★ Chris Stanton

Huge mistake by taking my truck here. Paid over $700 to get only 1 fuel injector replaced. $75 part and over $600 in "labor". Also, it took 7 days to get started on my vehicle. (2020 ram 1500) | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ jesus.martinez5284

I had a good experience with my service. I didn't have to wait to long and the advisor was friendly. | Read Full Review

12/3/2024 12:00:00 AM | DealerRater

★★★★★ ktgibbard

This dealer has amazing customer service both in sales and service. Fair and honest. Will purchase here again. | Read Full Review

12/2/2024 12:00:00 AM | DealerRater

★★★★★ jchacko09

great work on my jeep gladiator, took time but was worth the wait, thank you | Read Full Review

12/2/2024 12:00:00 AM | DealerRater

★★★★★ Tracy Dean

Love my service advisor Erika we’re always taking great care of me and my Jeep | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ Rick Hansken

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12/2/2024 12:00:00 AM | Google

★★★★★ Kristi Gibbard

This dealer is amazing with cuetomer service. Fair and honest | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ Sean Dulaney

Excellent service center. Bobby took great care of of my vehicle and kept me posted on status | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Angela Evans

Thanks for all your help. I really appreciate it. ?? | Read Full Review

11/28/2024 12:00:00 AM | Google

★★★★★ Golemank

Justin did an awesome job helping me get my jeep serviced and the warranty work completed. | Read Full Review

11/27/2024 12:00:00 AM | DealerRater

★★★★★ Taylorandrew0118

In late September 2024, I noticed a vibration sound coming from my right front on my 2017 Ram 1500. I called dealers all throughout DFW and almost all dealers were unwilling to help me out. It was going to take over a week to diagnose the problem. This wouldn’t work as we had a road trip coming up that I needed my truck for. Fortunat | Read Full Review

11/27/2024 12:00:00 AM | DealerRater

★★★★★ Thomas Munnerlyn

Would not recommend this dealership. Bought 3 cars here and the service department has always been lacking. Tried to service today and no one would acknowledge arrival. Another vehicle arrived and left after 15 min when no one would wait on him. Waited 30 minutes and I left without service. Employees just sit in there cubes and | Read Full Review

11/27/2024 12:00:00 AM | Google

★★★★★ Lucretia Latson

Justin was an amazing representative. He restored my faith in the Chrysler dealership brand. I have had some horrible experiences at another location but the Rock experience was amazing from beginning to end. They were professional, empathetic, and my sunroof is back to normal. Thank you, Justin and Team for a new experience. 10/10 W | Read Full Review

11/26/2024 12:00:00 AM | Google

★★★★★ Brandon Smith

I had Chris and Harrison that helped me through this process of buying a brand new vehicle for the first time. I spoke with Harrison and went through the available vehicles I built and he was extremely patient and answered every question I had and then scheduled time for me to come in the next day to view vehicles. I arrived and alth | Read Full Review

11/26/2024 12:00:00 AM | DealerRater

★★★★★ Clayml2172

Since I’ve been back from serving in the military overseas, I have had to take my car to multiple Chrysler Dealerships where I have received less than average service and I can honestly say that Rockwall Chrysler has taken care of me and my family service issues beyond measures! Extremely Professional and Superior Team!!! If you’re l | Read Full Review

11/26/2024 12:00:00 AM | DealerRater

★★★★★ paduv9

Jake was very professional and knowledgeable regarding my needs and concerns about my Ram 3500. | Read Full Review

11/25/2024 12:00:00 AM | DealerRater

★★★★★ Brandon Smith

I had Chris and Harrison that helped me through this process of buying a brand new vehicle for the first time. I spoke with Harrison and went through the available vehicles I built and he was extremely patient and answered every question I had and then scheduled time for me to come in the next day to view vehicles. I arrived and alth | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Ben Deal

Meet Courtney swift and Randy when me and my wife had a home built in royse city last year and lived up from Tampa,Had a 2019 promaster at the time and it needed work and Randy took care of me very professionally.Now I have a 2022 promaster and these guys Randy and Courtney are still the best.Thanks guys. | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Javi Lindero

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11/25/2024 12:00:00 AM | Google

★★★★★ Taj Hawkins

I was not greeted upon arrival and had to wait 20 mins for help. I literally had to find someone to help me. Not what I expect from going to a dealership | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ rommer rosas

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11/24/2024 12:00:00 AM | Google

★★★★★ Randy Hooker

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11/23/2024 12:00:00 AM | Google

★★★★★ Darrion Goudy

Erica does a great job, always is friendly and very helpful for me and very consistent and thoughtful . | Read Full Review

11/22/2024 12:00:00 AM | DealerRater

★★★★★ Dsdglk22

Good experience. Read bad past reviews. Christina in the service department was very professional and respectful. Thank you. | Read Full Review

11/20/2024 12:00:00 AM | DealerRater

★★★★★ cabbott2

Dealership was efficient, Bobby was in constant communication with me. One of the best service experiences. | Read Full Review

11/20/2024 12:00:00 AM | DealerRater

★★★★★ Brisa Mendoza

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11/20/2024 12:00:00 AM | Google

★★★★★ Ilse Garza

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11/19/2024 12:00:00 AM | Google

★★★★★ J Greco

If you have issues with Dallas Dodge, just drive out to Rockwall… Service: Erica was AMAZING. She worked through a defect / warranty issue like a total boss. Great service advisors are few and far between these days, especially as dealer groups get bigger and bigger. I had an awful service experience at Dallas Dodge and refuse to g | Read Full Review

11/19/2024 12:00:00 AM | Google

★★★★★ 05-enzymes.burning

Functional service department. Don’t expect anything beyond the minimum. They just tolerated my presence. | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ Ashley Nelson

Bare truth I was BAWLING when I called. Jake was sincere and assured me Lance would take care of me (my key fob wasn't locking my doors and I kept locking my manual key in my car) I was expecting to drop a band on getting it fixed. It was literally cheaper than what the locksmith charged me to get into my car like both times. It only | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Ellie Marie

Ron Virgil was amazing as a women going to a dealership he walked me through everything and answered all my questions and concerns. Will definitely be back. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ paul crouch

Great service done on time | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Sherry Fleming

Awesome service! Even better service advisor Rob! | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Hazem ELKaissi

Bobby was great | Read Full Review